Used Cars for Sale at Mac Haik Chevrolet Katy Fwy in Houston, TX

Mrunhappycustmor

Jul 15, 2016

Bought a 2015 new impala three month fail to start,they could not tell me why ,just check the battery an said OK,that was the first time I bought a portable jumper good thing because it fail to start 3 more times,that was the last straw ,so bought a battery my self,now car starts every time,they should have replaced the battery under warranty,but did not,they also charged me things that not no my car,the cheated me out $500,gm was giving $3000 rebate they deducted my $500 deposit from the $3000,should have been $3500 down,but only show $3000 ,if you buy from them make sure you get your total rebate,an please don't buy extended warranty it's a rip-off,even when you don't use it they still charge you when you cancel it I bought one ,which some one should have told me what I'm telling you,im not telling you this because I don't like my car because I love my car,an I'm not saying this because I can't make the payments,i payed it off one week after drove off the lot,what I'm saying is 100% fact an true,so if you let them cheat you after reading this it's will be your own D falt,

JayMac

Jul 12, 2016

I am always impressed with the operation at MacHaik service. They schedule the appointment, take your car in when scheduled and complete at or before their promised time. Mike Jones is awesome as an advisor. He made sure everything was completed as promised. My vehicle was returned cleaner than I brought it in.

JohnG

Jun 29, 2016

Salesman delivered on his promise from the beginning to work for me at getting the vehicle I wanted at the price it needed to be.

mrymer

Jun 28, 2016

Bought two pre-owned vehicles the same day. Was given run-around. By the time the deal was ready for completion, was given multiple answers from different individuals. No-one on the same page at dealership (I think they prefer that) and they like to give answers you want to hear but blame someone else for no follow through! Most stressful time I have ever spent purchasing a vehicle! Walked away not trusting anyone...not people of their word! Will not return

Kerril

Jun 21, 2016

Everything about my first new car purchase was wonderful! We were greeted in the car lot by my salesman Joe, and the service we got from him was fantastic! James ensured that I was given the best possible price on my new Camaro. John in finance got me a really great interest rate despite not having a credit rating. I was made to feel like the most important person in the world to the team at Mac Haik, and all involved (Joe, James, John and Josh) were incredible! The team has won my lifetime support as this experience could not have been any better!

SJV

Jun 20, 2016

John McGarvey did a great job locating the necessary parts to repair my 20 year old Lumina after a car accident damage the entire passenger side. It looks great!

C. Jones

Jun 18, 2016

I loved the service I received from Moe! He genuinely made sure that I got the best deal with no strings attached. I would recommend all who are in need of a car to check you guys out!

Olga

Jun 17, 2016

Great service in this area wouldn't for to a other dealership.

C Houlihan

Jun 14, 2016

My salesman was Robert Wolf. I have sent 4 people to Robert, all of whom purchased vehicles from him, so I knew he was the man to help me. Robert is awesome, a real gem to your organization. Mark Trotter who initially recommended Robert is an awesome individual also! Your staff are all awesome! I love my vehicle and could not be more pleased. Thanks and keep up the good work!

Michael Wolfe

Jun 14, 2016

I am a customer of Mac Haik Chevrolet because of Robert Wolf. Robert knows his customers and will strive to best of his ability to do what it takes to satisfy them. Customer service at Mac Haik has always been exceptional. The atmosphere at the dealership is very pleasant and welcoming.

HarryN

Jun 11, 2016

Service on the car was done in a very timely manner work was completed. Very good dealership, very friendly service people.

Mickey M

Jun 8, 2016

Mac Haik Service and Oil Change departments have always treated me very well and never tried to overdo what needed to be done. Jim in the Oil Change department was great. It only took 30 minutes. This is why I buy my suburbans at Mac Haik.

Htwnr81

Jun 2, 2016

The quick lube employees are all always very courteous and accommodating.

Shirley Lee

Jun 2, 2016

Javonte Brown was very helpful and informative. He understood what my financial situation was and took that into consideration when securing financing, down payment situations and monthly payment amounts. He & Mac Haik dealership got me back in the driver's seat after losing my car to flooding. Thanks for the invaluable customer service.

Tom G

May 27, 2016

I'm 53 years old and including my wife and three children I have bought several cars and dealt with many dealerships in my days. Mac Haik easily surpasses all dealerships I have ever done business with. If you want excellent customer service and to actually feel good about where you are buying and servicing your car you need to go see the people at Mac Haik. It's a good feeling to know you can send your wife or one of your children to get their car serviced and checked out knowing they won't be taken advantage of. That is tops in my opinion. Way to go Mac Haik for bringing customer service and integrity back into this industry.

Camaro SS2

Apr 28, 2016

I had a terrific experience at Mac Haik Chevy. I worked with Jason Chan. I purchased a 2016 Camaro SS2. I also sold a 2005 Infiniti G35 to the dealership. Jason was great to work with, honest and transparent with the dealers' cost for the Camaro SS2. I would definitely recommend others to purchase a car from Mac Haik Chevy and to specifically ask for Jason Chan.

Nica-Houston

Apr 23, 2016

Moe was really friendly and did everything to get me the lowest payment.

Susan Pulido

Apr 5, 2016

As soon as you walk in, you feel welcomed. Store was clean. Buying a vehicle can be stressful and overwhelming sometimes, but they made me feel at ease. My sales person had knowledge of the vehicle I wanted, all my questions were asked before I asked. She was wonderful.

EOL

Mar 29, 2016

The gentleman who handled my case (Tony McPhail) did excellently. I am completely satisfied with the service he provided

Camaro11

Mar 11, 2016

Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When they don't know how to do their job, they just hang up. They run and try to avoid problems. Every time my car has been in, it came back with more problems. I had to tow my car twice because of the poor job they did. Just please be careful!!!!

Susan

Mar 10, 2016

My buying experience was wonderful and painless. From my salesman Paul Dodd to finance, it was quick, and very satisfying! I would highly recommend Mak Haik to everyone.

DROD

Mar 1, 2016

Got some great info, salesman not pushy which is a plus! I am still hunting for the right car, and time will tell if I return to this dealership.

Scott Been, owner of Credit Repair Nerds.

Feb 4, 2016

My 3rd car purchased from Mac Haik. This time, it was a 2016 Z06. Car is soooooooo choice. Thanks!

Sheila terrell

Feb 3, 2016

made the d al over the phone and it was great after driving four hours there was no surprises

Troy123

Dec 21, 2015

I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I drove 6 miles and two tires blew out. The dealer said it was not their fault, and want to charge me $700 for new tires. I went to the dealer where I purchased the vehicle because i thought they would provide the best service. The trust in the dealership service center has been totally destroyed. Do not have your vehicle serviced here

JohnnyM201

Dec 6, 2015

I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of course wanting to save the money I went to them. When I got there after speaking with the sales rep about the price we spoke about on a new car. He then told me oh well for that price it would be on a demo car and could have up to 3000 miles on it. So still thinking it's still a good deal I test drive and do paperwork.. as soon as I sat down they switched my salesman to a younger lady. I think for persuasive means. Then another totally new guy comes and tells me that everything went thru but they weren't accepting my trade in but it's ok and I should default on the loan because GM's got my back. xxx?? Is this what you tell people? Default on your loan and take this one. Then to top it off they didn't even give me the price that me and the 1st sales rep. Agreed on in fact it was no where close 7 thousand more than the agreed price. With a high APR and monthly note... This was kinda sad to see how they were so eager to push such bad advice that could potentially ruin ones credit score and files and then push them out the door with such a bad deal especially around this time of year.. smh Don't shop here!!!!! I'm positive by how this playd out. This happens to most customers who come here. Everybody I dealt with I felt was out to get me.. and I honestly just had a really awful visit here.

LD1NTEXAS

Dec 1, 2015

Randy Haddox referred me to Robert Wolf in sales on the purchase of my truck. Robert is an excellent salesperson who addressed all of my concerns with regard to the vehicle purchase. He has been professional and attentive to all my requests and has made this a good buying experience. He has truly been a pleasant and affable person. Your finance manager was able to provide an excellent rate for us on the balance financed and we are pleased with the agreement and the vehicle purchase price. Yvonne was very helpful in the completion and follow up on items that were added to the vehicle. Overall it has been a pleasure to deal with Randy, Robert and the other staff members at Mac Haik Chevrolet who played a role in delivering our new truck. We appreciate the professional attitude and courtesy extended to us as customers.

MP12Manuel

Nov 14, 2015

I was very Pleased with my experience at Mac Haik Chevrolet, with purchase of my vehicle and service.

robstar51

Nov 5, 2015

Traded my Malibu for a 2015 Impala, Paul Dodd made the process positive and informative. Friendly and cares about you and your purchase. Love the car. Thanks Paul Dodd.

Chris

Nov 4, 2015

This is what the experience of buying a vehicle should be. Excel ant customer service and knowledge of the product, price at the time of sale from the sales person AJ Flores. I had been looking for a Silverado all over town, visited several Chevrolet dealer ship in Houston and surrounded towns, no luck until I got in touch with AJ Flores the internet Sales Manager at Mac Haik "jackpot" got the vehicle with fair price, even he show me how to save a little bet of extra money on the purchase of my new silverado. One visit after that to Mac Haik deal and I was going home with my new silverado happy like a lost dog reunion with his owner. Thanks to AJ Flores and the entire staff of Mac Haik Chevrolet keep up the excellent work.

jerry

Oct 27, 2015

Brian was the best test drove the Camaro I wanted and he also worked on getting me a great deal love my car customer service was great the financial team was great also really friendly environment and ppl

L_Angelica

Sep 29, 2015

Though it took a little longer than I expected, the staff was very helpful and understanding and did their best to help me get my new vehicle

Julia51

Aug 21, 2015

Best car buying experience ever Mr Glenn Coleman was professional and we'll knowledgeable on his product. He wasn't pushy and gave us a fantastic deal on our new Impala. I know I'm in good hands with Glenn and the Mack Haik staff with there proven world class service.

Vanessa Marin

Jul 27, 2015

I walked in at 5 pm on a Friday and met my sales person Horace Manuel. He was very nice, great customer service and focused on my wants and needs. I test drove 3 cars and was sold. The finance team was also great. Mr. James Thompson worked with me to get me the deal I wanted. At the end of the day I walked out one happy customer with my dream car a 2015 CHEVY CAMARO!!! I would highly recommend them to anyone!!!!

Razor6293

Jul 9, 2015

THIS IS, BY FAR, THE WORST DEALERSHIP I HAVE EVER BEEN TO. THEY SOLD ME A VEHICLE THAT OBVIOUSLY WAS NOT PROPERLY INSPECTED BEFORE I PURCHASED IT BECAUSE IT HAD A MECHANICAL ISSUE. THE DEALERSHIP SAID THEY WOULD FIX THE VEHICLE BECAUSE I OWNED IT FOR LESS THAN 24 HRS AND IT WAS DUE TO THEIR NEGLECT, BUT WHEN THEY FOUND OUT IT WOULD COST $1,100.00 TO REPAIR, THEY REFUSED TO HONOR THEIR WORD AND WOULD NOT REPAIR MY VEHICLE. THEY TOLD ME THEY WOULD TAKE IT BACK OR I COULD HAVE IT "AS IS", BUT THEY WOULDN'T PAY FOR REPAIRS. THE MAC HAIK NAME IS NOT SOMETHING TO STAND BEHIND.I WOULD CAUTION ANYONE THINKING OF PURCHASING A VEHICLE FROM THIS DEALERSHIP, TO LOOK ELSEWHERE SO THEY DON'T HAVE TO SHARE MY EXPERIENCE. THEIR ARE SO MANY CHEVROLET DEALERSHIPS IN HOUSTON, IT IS NOT WORTH THE RISK.

Kimberley15

Jul 3, 2015

My salesperson, Jeremy Manuel, was extremely nice. He was patient with my husband and me. He answered all of our questions, and made our car-buying experience pleasant. I purchased my vehicle for business use. I will definitely contact Jeremy when I am ready to purchase another business vehicle.

TerryinHtown

Jun 1, 2015

A J and the rest of the team at Mac Haik are very knowledgeable and thorough in their presentation and discussion of the vehicles, accessories, add-on programs and financing. The personal demeanor of each representative was to make my experience pleasurable and never to "push" me in any particular direction. This is the second new vehicle I have purchased at Mac Haik this year, and, based on both my experiences, I can only say I am sorry I cannot afford to purchase another--just kidding! Since the 1980's I have always had positive outcomes in your service facility, and I am now very satisfied with the sales side as well.

Happycustomer

May 5, 2015

Great Service. Highly recommended. I will definitely tell my friends and family.

rmartinez

Apr 27, 2015

I purchased a 2014 Chevy Silverado and Alex took his time to answer all my question. Great experience and would highly recommend him. Great job.

Lori

Apr 21, 2015

Second time to purchase a suburban from this dealership - Great experience and Horace Manuel is honest and helpful to work with. Thanks so much for all your help!

Chris

Apr 20, 2015

I visited the dealership and placed an order with deposit on a Chevy Colorado January 15, 2015. I am no closer to putting the truck in my garage than I was then. GM stated that the truck was produced on 15 March 2015. I've gotten the same update the truck has been released to a carrier for shipment. In a last ditch effort I requested the dealership to make a trade for a truck at another dealership. That was over a week ago and I still have no reply. I have lost my patience, GM and the dealership have lost my business.

Berlinsia

Apr 20, 2015

I had a great experience purchasing my vehicle the salesman was AWESOME and very knowledgeable. My salesman Horace Manuel did an AWESOME job helping me, he is very patient and willing to go the extra mile to make sure the customers are satisfied. I would recommend the salesman (Horace Manuel) & Mac Haik Chevrolet in Houston, TX. Thanks again Horace Manuel for a job well done!Berlinsia Gallentine

DOjeda

Apr 20, 2015

Mark made my car shopping experience enjoyable and informative. He is well versed in his knowledge of inventory, procedures and customer satisfaction. Professional appearance and polite mannerism is a must for me.

Oak

Apr 20, 2015

I visited this dealer on or about Jan 15 2015. I put down a deposit on a new Chevy Colorado. I still do not have a truck in my driveway. It has been almost 14 weeks and still no ETA?!!! I requested a trade for a truck at another dealership. That was a week ago I still have no reply. I have lost my patience and will get my $500 back and go elsewhere.

Brandon Morgan

Apr 18, 2015

Walked in confused and was greeted by Jeremy Manuel and he mad me comfortable and an offer I couldn't refuse on a Diesel Truck.... I strongly recommend mack haik Chevrolet and when entering ask for Jeremy Manuel

choby0727

Apr 18, 2015

Me and my wife bought a vehicle from this dealership. We appreciate the hospitality and the business from this dealership. We recommend anybody else to go there.

Mr G

Apr 17, 2015

Purchased a new 2014 Malibu and my credit was ok at the time. They not only sold me a car but also their finance dept got me a great rate. I reccomend derrick Curtis he is an awesome salesman who made my wife happy which shes hard to please.. lol

S.A.

Apr 17, 2015

Had a great experience on our last car purchase at mak haik Chevrolet. We felt that the sales people were really working with us and didn't feel pressured to buy something we did not want. Loving my new Tahoe!! The friendly receptionist introduced us to Kelly Ford who really took care of us.

Tarsha Winfree

Apr 17, 2015

I have purchased two cars from this dealership, and each time has been a no haggle positive experience. I have referred several of my friends and family who have also made purchases.Derrick Curtis was my salesperson both times. He was friendly, attentive and professional.

15silverado

Apr 17, 2015

Purchased a Silverado through Kayla Mitchell. Great customer service! I got that great Mac Haik Feeling! I will continue to purchase my next vehicles from here. They have the best service that exceeds all else.

Alexisharlan

Apr 17, 2015

Horace was amazing and he help me through the process of buying my new Chevy Sonic. Definitely recommend him. He was very helpful and friendly.

Angel9058

Apr 17, 2015

what a great deal.. victor cruz my family is very happy with it love the suv.. I will send you all my family I am so ready for vacations now

BigjohnO

Apr 17, 2015

I was looking for a Chevrolet 1500 and he gave me the hookup. I might need to invite him to Christmas now. He stuck with me I got all my info and he got me approved. Thanks again Mark.

Carlos & Samantha Lopez

Apr 17, 2015

Great Customer Service! My husband and I left really happy and satisfied from this dealership! Specially with the great customer service we received from the seller Victor Cruz. He was very friendly,professional and he did his best to meet all of our needs and he did!! We would definitely recommend him to everyone that is looking into buying a new vehicle!!

Carlos123

Apr 17, 2015

I came to purchase a HondaCivic , and right there and then we worked out a deal. No hassle . I would greatly recommend Mac haik chevy!

Charles2015

Apr 17, 2015

I had an amazing experience purchasing my car from this dealership. I got a great deal and even better service than expected. I will recommend this dealership to all my other friends.

chevyguy123

Apr 17, 2015

When I went in, I knew I needed a truck for work. Kelly was the one who took care of me, and I feel like I got a really good deal. Ive had my truck for a bit now, and it runs like a champ, and has way more life in it. Didnt feel pressured into extra options, they ask, its their job, but tell em no, and they leave you alone with them. I didnt have a headache when I left the place, and was very happy.

Choncha7797

Apr 17, 2015

I bought a a 2015 cruze from Kelly Ford . It was a great experience. She was great the managers were wonderful. And fiance was quick. I got the mac haik feeling. I would recommend Mac haik to my friends especially Kelly Ford

Collegemom

Apr 17, 2015

I was looking for a small car for my college student. We passed up a couple of the dealerships , for I do not like to be pushed around. But my daughter saw a a Honda Civic that was in great shape . We came to look and found a gem, our salesperson! Johnny was extremely professional and answered our questions without being pushy! As a mom, I always think safety first. Therefore Johnny patiently went over the features of a couple of different cars. We are in the process of deciding which one to get, and will definitely return to purchase from Johnny!

CSOSA1186

Apr 17, 2015

I purchased my 2013 Chevy Equinox from Kelly Ford and I had an absolute wonderful experience!! I would definetly recommend anyone to go an purchase a vehicle

danman1

Apr 17, 2015

Great job Victor Cruz. You made the car buying experience a great one.. I'll make sure the next time me and my family need a vehicle we will come find you. Thanks again.

Danrobotx

Apr 17, 2015

I just got my new red Silverado from Kelly! Love it so much, they had a good selection and I got a red truck just like I wanted. I got a really good deal too!

David

Apr 17, 2015

Victor Cruz was a great. He helped me get my new Camero at a great price! Go see him for the Great Mac Haic Feeling!

eli cortez

Apr 17, 2015

Victor cruz thanks for all the help you as given me , to get my jeep wrangler . my hope do business soon , and here comes diler recommended purchase today.

flazo07

Apr 17, 2015

what a great job victor cruz .. I love my chevy camarro SS very nice thanks one more time and see you soon.. my dad wants a 2015 LTZ tahoe will stot by in a few months ...

gjohns

Apr 17, 2015

I would like to commend the salesman, Horace Manuel, for an exceptional job on the awesome car deal I received at Mac Haik Chevy. He had a very pleasant and professional demeanor from beginning to end. I am truly pleased with the car selection that was above and beyond my expectations in style and quality for a used car. Thank you for a wonderful experience and awesome job in a really great deal!

houstontexans

Apr 17, 2015

I was looking for an amazing deal on a leftover 2014 Chevrolet Cruze. Mac Haik had the exact vehicle I wanted, and the price was better than I expected. Everybody was very friendly and I felt extremely comfortable through the whole process. I'll be back for sure especially with the FREE 2yr maintenance offered from Chevrolet.

Ibbo137

Apr 17, 2015

Very professional people, timely and great service. I would recommend Mac Haik Chevrolet to anyone! Courteous and friendly, easy to deal with and took their time explaining information to me.

Janet 24

Apr 17, 2015

Bought a Silverado 2014 from Kelly ford she was a great sales person everything went smooth on the sale great managers. Great location I really enjoyed my experience purchasing this vehicle.

Jasmine

Apr 17, 2015

Mark was a great rep to deal with. He Was very professional and courteous! Not to mention patient with what I was looking for!! Will definitely be sending out customers

juan

Apr 17, 2015

Victor Cruz was my sales person and he helped me get approved when no ones was able to. I went to two other dealershio before coming here. thank you mac haik chevy

Karla

Apr 17, 2015

Went to the dealership after having a bad experience at another dealership earleir that week. Victor Cruz helped me out so much. He was very friendly, and answered all my questions and was incredibly patient with me. Im glad I made the decision to come to this dealershipKarla

lh03

Apr 17, 2015

I came in looking for a new Silverado. As a female, I felt like most other dealerships did not take me seriously when I walked in. Fortunately, I was able to work with a wonderful saleswoman, Kelly, who made me feel both comfortable and at ease! She was very informative and answered all of my questions (I had a lot!) Great experience and certainly goes against the stereotype of shady car salespeople. Definitely highly recommended!

linnie

Apr 17, 2015

Mark Bayoneto is great! I came in just to look around and Mark came and help me find a good car, I love my new car! Thank so much...

lizgothercamaro

Apr 17, 2015

I bought a 2015 Camaro from Kelly Ford. She was so personable and had excellent product knowledge. Excellent service from the moment I walked in to the momement I drove off the lot.She is my salesperson for life! Thanks to all at Mac Haik that helped me get the car of my dreams!

nam

Apr 17, 2015

It was a pleasure to be at Mac Haik Chevrolet dealership in large part due to its customer services and moreso, for the knowledgeable and professionql attribute provided by Mark Bayoneto. I would definitely recommend this dealership to friends and family members.

Nam Nguyen

Apr 17, 2015

It was a great experience with Mark. He is very friendly and knows a lot about cars. I am not sure what vehicle I want and he is more patient . Mac Hai is definitely the place to go for Chevy cars. I would highly recommend mac hair and mark bayonet to my friends and family. Best dealership.

New buyer

Apr 17, 2015

Mark Bayoneto is a wonderful sales man I plan to buy all of my future cars from him, friendly and professional... I wish all of the sales people were this good

Number one

Apr 17, 2015

GREAT customer service very helpful and answered all of my questions and concerns I lovey car and I will definitely recommend using Mac Haik to my fellow family and friends !

photobyfmc

Apr 17, 2015

Bought a Chevy Silverado 2014 from Kelly ford she was a great salesperson everything went smooth on the sale great managers. I had a great experience.

QdaKing

Apr 17, 2015

The salesman by name of Jeremy Manuel put me in a vehicle with such ease. The dealership is class personified. I would highly recommend everyone to try and get a nice affordable car from Mac Haik by way of Mr Manuel.

rcm2103

Apr 17, 2015

Mr. Horace Manuel was excellent! This is my 2nd vehicle I purchased and he was my sale person each time he was professional and made me feel comfortable. I have referred family/friends and they also purchased vehicle from Mr. Manuel and got the same customer service!!!!

Rosen

Apr 17, 2015

I went to the dealership and I had the best customer service with mr. Mark Bayoneto. He was curious,professional and not pushy at all. I'm defiantly going back to purchase there after the treatment I was given. customer service is a big plus for when I am going to purchase.

seewhatyoudid

Apr 17, 2015

I am very happy with my new car adrian was really helpful and treated me good he helped me out with what I was looking for and I walked out of the dealer with a smile on my face and so far I am happy I would recommend anyone to go see adrian for a new car .

sophia

Apr 17, 2015

I had been shopping around for a new car for a while. I decided to drive down to Mac Haik Chevrolet. I'm very happy I did. I received great customer service from Victor Cruz and most importantly I got a heck of a deal. Be sure to ask for Victor Cruz, he knows his stuff.

Star123

Apr 17, 2015

My friend recommended me to Mac Haik and let's just say. I don't regret taking her advice. Victor help me find a car that fit perfect with my life style. He was very helpful and tried his best to make a customer happy. I don't think I would've gotten a better deal anywhere else!

stephanie123

Apr 17, 2015

I bought a 2014 Chevrolet Cruze from Kelly Ford. She was so helpful! Financing was really quick. I highly recommend her and everyone at Mac Haik. It really was a wonderful experience being it was my first car!

tahoe993

Apr 17, 2015

Adrian was very helpful in finding us a 2010 Tahoe , he answered any questions we had and also took the time to explain the financing of the vehicle . Will definitely be going back in the near future for another vehicle .

tai19

Apr 17, 2015

Best service from Mark Bayoneto, very friendly, knows his work very well. Thanks for ur help!! Will come back for more business. Lookin forward to make business with you guys again! Awsome work!

Thinh Nguyen

Apr 17, 2015

It was a pleasure working with Mark Bayoneto. He is knowledgable of Chevy cars and has excellent customer service. He is definitely patient and willing to listen to my needs around buying a car. I would highly recommend him to my friends family and coworkers.

TOTALMOVEINTX

Apr 17, 2015

we got in and OUT! Jeremy is who you need to ask for! we left driving! He let us know what we needed to bring, we did, he let know our options for our down payment, he made it happen! Thanks Jeremy!

Train

Apr 17, 2015

Great experience. Nice to work with an honest dealership and friendly sales team. No pressure and they had a great selection! When it's time for my wife to get a new car, we're going to see Mark!!

Travis

Apr 17, 2015

This was the best time I buy a car I mean the guy was so nice I had to buy 2 car love this place I can't wait to come back. I also had the service

TXgurl02

Apr 17, 2015

Bought a car here and had a great experience. The employees were friendly and very knowledgable. They had a better selection compare to other deslerships and they were able to get me in and out in a timely manner.

tylennol

Apr 17, 2015

I went to Mac haik to purchase a truck, and the sales staff helped me to pick out the right vehicle that suited my needs. Overall it was the smoothest experience I have encountered at a dealership. I will definitely be coming back to this dealership.

Verlencia Edwards

Apr 17, 2015

I had a excellent experience with my search for a car. I spoke with salesmen Jeremy Manuel and he was very helpful and greatly appreciated, although I didn't purchase a vehicle I will certainly be back and Jeremy Manuel will be the guy I buy from thanks Mac Haik Chevy.

25fireman

Mar 11, 2015

Do enough research and you will see plenty of bad reviews on this place. Do not go here! I went there to buy a car for my wife and after test driving it I gathered an OTD price on the vehicle and told him I'd let him know this afternoon. An hour later I called the salesman back and WE AGREED on a new price for a 2014 black cruz LTZ. I told him i would be glad to put down a deposit but he insisted I come back in with a check for the full amount. (place was an hour away) When I got there, he sat me down with "the keys" on the table and we together spent at least an hour and half doing paperwork, taking a tour of the dealership ect. only for him to come up to me and say, "hey the black one you wanted sold hours ago but I have the white one that was next to it, you want that?" I said no, we agreed on the black one that we've been discussing all afternoon. His response was "its just a color I can do it for the same price". He then proceeded to fill my head with excuses and NO SOLUTIONS. The sales person name was MELVIN JONES. I put my trust into this person and he wasted my whole day. Earlier when we were in his office he told me I could take the new car home that evening, after which I sent my wife a picture congratulating her on her new vehicle. She was so excited. 20 min later i had to tell her the bad news. Please don't do business with these people. They care about you when you walk in with full pockets but if a problem arises NOBODY lifts a finger for you. I talked to the sales manager (Travis?) and he said he was taking notes and would call me right back but I still have not got a response. I even talked to 3 different people asking for contact information for the general manager and nobody would give me anything. This is unacceptable and wrong, this company clearly does not really care about there customers. If that was not true, the end result of all this would have been different.. This is my first bad review I have ever written for anybody, I just want to make sure nobody makes the same mistake i did by using this dealership. Go elsewhere, why risk it? -JOHN U.

JanethePain

Jan 7, 2015

This is my second vehicle purchased from Mac Haik Chevrolet. I returned because I feel I was treated professionally and fairly and was expecting just that. My salesperson Jeremy Manuel was very professional, knowledgeable and very personable. I also had Yvonne help me with getting my tinting and interior package. She was friendly . Somer helped with the financing and she was very professional and knowledgeable. I know my expectations were surpassed on this visit. I'm looking forward to my next purchase as my son will be needing a vehicle in the near future. Everyone that I had the pleasure to interact with provided HOMETOWN CHARM in the BIG CITY. Thank you.

Mc in TX

Nov 20, 2014

Great experience all the way around. All personnel were professional and knowledgeable. Mark, Yvonne, and John were great. Special salute to Robert Wolf for going above and beyond.

Craigo

Nov 19, 2014

I'm 62 and have bought a lot of cars. This was the best car buying experience I've ever had.

Anna

Oct 1, 2014

I called Mac Haik Chevy for service on my GM vehicle at the end of April to have the much-publicized ignition switch recall taken care of. I was told that they didn't have the parts in but would receive a phone call in approximately 2 weeks to schedule service. One month later I hadn't heard anything so I called to inquire about the parts. They still did not have them in. Another month passed and I called again and left a message with the service technician with whom I had been dealing. No return phone call. I called again three months later (five months after my initial request for service) to inquire about an unrelated service need and while I was on the phone, I asked if they had the replacement parts in for the recall. I was told they did. I was shocked and asked why I hadn't received a phone call to schedule the service. This technician told me they didn't assign the parts to anyone, that if had to call to schedule the service. I explained that I did and that I was very upset that I had been driving the vehicle for 5 months with a supposedly defective part. He had the nerve to tell me that I had been driving the car for 5 years with no issues so I was probably fine. I was so angry, I got off the phone as quickly as I could so I didn't start screaming at him. When I calmed down, I called the service manager and when I explained the situation, though he was apologetic, I was basically told that he would talk to his employees about "using their words more carefully." Are you joking? I will NEVER go to Mac Haik for anything ever again and recommend you do the same.

Annatiff

Sep 30, 2014

I called Mac Haik Chevy for service on my GM vehicle at the end of April to have the much-publicized ignition switch recall taken care of. I was told that they didn't have the parts in but would receive a phone call in approximately 2 weeks to schedule service. One month later I hadn't heard anything so I called to inquire about the parts. They still did not have them in. Another month passed and I called again and left a message with the service technician with whom I had been dealing. No return phone call. I called again three months later (five months after my initial request for service) to inquire about an unrelated service need and while I was on the phone, I asked if they had the replacement parts in for the recall. I was told they did. I was shocked and asked why I hadn't received a phone call to schedule the service. This technician told me they didn't assign the parts to anyone, that if had to call to schedule the service. I explained that I did and that I was very upset that I had been driving the vehicle for 5 months with a supposedly defective part. He had the nerve to tell me that I had been driving the car for 5 years with no issues so I was probably fine. I was so angry, I got off the phone as quickly as I could so I didn't start screaming at him. When I calmed down, I called the service manager and when I explained the situation, though he was apologetic, I was basically told that he would talk to his employees about "using their words more carefully." Are you joking? I will NEVER go to Mac Haik for anything ever again and recommend you do the same.

Jonesay

Sep 14, 2014

First time buyer here.Bought a truck and got a good deal and my payment is low. Even the salesman(Alex B) wasnt sleazy like most of them and was hillarious. Overall a nice place with good customer service and i will be back...

al_b

Sep 14, 2014

I bought a truck not too long ago. I am 21 and got no credit. Wanted a truck and nobody would work with me. Finally i went to mac haik chevy and got it. They got me finance and a really good truck and great payment. The salesman(Alex B) was awesome. That dude busted his butt to get me happy. I know thats part of his job and how he makes his money, but that dude explained everything and was just plain nice person. Even the manager did his job and was super nice. Might not need another ride anytime soon but when i do, i'll be back there to talk to my man Alex B.

Car dude

Aug 30, 2014

I came to the dealer to purchase a specific car I found online. They were very helpful, had the car ready for a drive, and everyone involved was very friendly during the whole process. I never felt pressured or uncomfortable during the buying process. Would recommend for sure.

Lynda

Aug 18, 2014

Randy was awesome. We were able to get exactly what I wanted for the price I wanted to pay.

egoolsby1

Jul 30, 2014

I wish someone sold a time machine, because I would buy it. I would go back a month ago, because that is when I started my relationship with Mac Haik and it has been brutal. I went in and ended up purchasing two cars. Both my husband and I were looking so why not just get it done all at one time. I am sure our sales person loved it. We ended up purchasing a 2013 Nissan Sentra and a 2013 CERTIFIED PREOWNED Buick Regal. We loved our cars, but just like any used car there were a few issues that needed to be fixed. Both cars are under warranty, so not really a big deal, and we were promised they were easy fixes. We took the Buick in to get the passive key button on the drivers door fixed, some weather stripping, and a rip in the driver's seat. They asked us to bring it back on Tuesday because they have to get the parts needed. The car was dropped off Tuesday morning. They then kept my car for a week, and didn't have the consideration to call for status updates. Finally a week later, I called and they said my car was ready but they had to order something else for the seat. It will take a while, because they have so many recalls to worry about. I don't really seem that this should make me wait, but thats ok. We got our car back, and the entire back of the seat is torn apart. They didn't even try to make it look nice. I would have rather had a little hole that wasnt as noticeable. A week and a half later, July 16, I called inquiring about my seat. They told me the seat is in, and I can bring it in. Again, no consideration on their end to call me to let me know it was in. My husband took the car in, and he was told it would take 30 minutes to an hour for them to put it in the new seat. He sat for over 3.5 hours and when they finally finished, they had put a scratch on the center consol. Oh accidents happen, they said they would order me a new one. Again, I waited 2 weeks. Yesterday, July 29, I called inquiring about my center console. Oh to my surprise, the center console is in. Now for the 3rd time they had no consideration to call me. Today, I took the Buick in to get the center console replaced. I made sure I got a loaner car, so I did not have to waste another day. I picked up the car this evening, and now it looks like they backed into something. When examining the vehicle, I noticed the bumper's license plate was bent. Being new cars, the license plate is only a week a half old. I looked closer and there is a crack in the bumper and the exhaust is bent. I called up to the service department and asked them what they hit. I informed them that the license plate is bent, there is a crack on the bumper and the exhaust is bent. He then told me all that was already there. I bought this car as a CERTIFIED PREOWNED. It went over a rigorous inspection. This would not have passed Buick's inspection. I know I have not hit anything, and we park at the back of parking lots so we don't get dinged. I trusted them with my car and I am lying? Now, I have a new car with a cracked bumper and bent exhaust. I would recommend you not use Mac Haik for your service needs unless you want a reason to purchase a new car or make a claim on your insurance.

New Tahoe Owner

Jul 23, 2014

Everyone went out of their way to be helpful and friendly. There were none of the usual hassels that come with the car buying experience. I was able to get honest answers to all my questions and the process was very easy and quick. I would definitely recommend them for anyone looking to buy a new car.

looking for 2nd used car

Jul 5, 2014

Overall this was a good to fair meeting. We went on a Saturday so it was very busy. We were looking at a used Aspin SUV but salesrep who was nice but was not the one who I emailed didn't know why the CHECK ENGINE light was on and stayed on for the test drive. After test drive I asked if the price would come down due to other minor inside issues of the SUV..was told no. So we left and on that Monday morning (the last day of the month), I was told it was a loose gas cap that caused the check engine light. Then the salesrep wanted to help us get into this SUV anyway possible. In fact, the original salesrep who I emailed also called me on that Monday trying to make that deal. Salesreps got to understand a check engine light on a no warranty purchase is not good for a customer. We may go back in the future.

rwm_rwm (Houston)

Jul 1, 2014

We greatly appreciate Tony McPhail, our Service Advisor, and all he does for us. The service is better at Mack Haik Chevy than at most luxury dealerships, and I am familiar with BMW and Mercedes.

Nel

Jun 16, 2014

I had no appointment and left the car. They were very busy and gave me an approximate time. I was dropped back expecting to wait at least 30 minutes...the car was ready.

Clayton

Jun 12, 2014

The staff was very personable and worked hard to get my truck in an out and even had it washed for me. I will be back for sure!

William

Jun 11, 2014

Service performed as required. Phil kept me posted as the repair was performed and when the vehicle was ready. Excellent service!

Griselda

Jun 5, 2014

AJ Flores was my service advisor and I couldn't be more pleased with his service and professionalism. I started searching for a car weeks before my purchase and AJ and I communicated back and forth via email for about 2 weeks before I actually came in to meet with him and finalize the paperwork. AJ was able to locate the car that I was looking for which wasn't easy since I wanted it with certain specifications. AJ came through and didnt disappoint!!! I dread the whole car purchasing experience but AJ really made it easy for me and helped me through the whole process. I wish more salesmen were like AJ. The Mac Haik dealership overall has been very kind, attentive, and professional. Because it was close to where I live, I walked into Munday Chevrolet about a month ago and wasn't happy with their service at all which was a big deal to me and prompted me to take my business elsewhere. So, it pleases me knowing that not all Chevrolet dealerships operate the same way and that Mac Haik actually values their customers. AJ is definitely and asset to your company! Keep up the great customer experience.

Ramona

Jun 5, 2014

It was like a family reunion, No one was a stranger,reception was Excellent, The place that knows its cars and how to put people in to what they want and walk you through every step of the way. It's a GREAT Mac Haik FEELING.

Ray

Jun 4, 2014

all prompt, as agreed....only exception glove box was upside down when I got car back....I keep all receipts in glove box, tech must have spilled everything....nothing missing, no big deal, just took a minute to reorganize it.

James

Jun 3, 2014

Robert Wolf made our experience purchasing a new vehicle a pleasure. Robert has a great attitude and he was patient with me. He helped me when I needed help and gave me some space when I needed to study things on my own. He did not pressure me into anything.

Lindie

Jun 3, 2014

I would like to thank everyone for all their efforts and time that was given the evening I brought my new Cruze home. I had a wonderful salesman who was very helpful from beginning to end. I would highly recommend MacHaik Chevrolet to friends and family.

Tycie

Jun 3, 2014

I have bought all my cars from mac haik since i wss 22 and they have never let me down . I feel like family whenever i visit.

Bethel

Jun 2, 2014

AS A BUYING EXPERIENCE IT WAS WERY GOOD. EVERY ONE WAS VERY NICE AND ANSWERED ANY QUESTION I HAD .I WOULD BUY FROM THEM AGAIN.

Todd

Jun 2, 2014

I went in for a Tune-up on a Saturday morning. They got my car in right away and had it done in about 1.5 hours as promised. The price was reasonable for a dealership.

James

Jun 1, 2014

Excellent experience with Moe. I was in and out in about two hours with the keys in hand. Great job and keep it up.

Myrna

Jun 1, 2014

We have been customers of Mac Haik for 10 years and as usual Russsell Casteel did an excellent job. He knows how to provide good service, which unfortunately is becoming rare.

Hairbag

May 30, 2014

Dropped off at 7:00 AM for oil change and service air bag light repair. Received a call at 8:30 that the LF impact sensor was bad and would cost $475 to replace and I needed a 100,000 service (no estimate on that). I informed them the vehicle had just had a 100,000 mile service last oil change and the part they wanted to replace was $75 from Auto Zone. I instructed them to just do the oil change. At 3:30 PM I went back to the dealership and they had not completed the paperwork which took 20 minutes. Oil change was more than twice the price at my hometown dealer which will replace the impact sensor an less than half the price of Mac Haik Chevrolet.

Robert

May 29, 2014

Had the 2006 Trailblazer towed in for a broken shifter cable. Tony McPhail met us immediately and arranged for offloading and wrote me up and I was on my way to work. SUV was fixed relativfely quickly and the premium points were applied to the service charge (which Tony reminded them to do). Great service! Thanks. Bob Mahood

Charles

May 27, 2014

I purchased a Tahoe at Mac Haik Chevrolet (approx purchase date - 2001) and was very pleased with the with all aspects of my purchase to include sales and service. I purchased a Corvette in 2008 from another dealership in Hempsted Tx. There were a number of problems with the car. The first dealership I spoke to refused to fix the "rocking" seat; they said it was designed that way. I inquired of Chevrolet in Detroit and they stated that they did not have juristiction over the dealership. I went to Mac Haik and they took care of my Corvette at no cost to me. My 2014 Corvette purchased from Mac Haik is just gorgeous. I am sure that they will take care my Corvette as the did my cars in the past.

Donald

May 27, 2014

I appreciated being contacted with updates of my repair progress and cost on a timely basis. My repairs were done in a timely manner.

David

May 23, 2014

Sherri was excellent quick to respond provided great detailed information. She was a pleasure to work with and talk to. She is a real asset to your dealership

Marsha

May 22, 2014

The staff were very friendly and the service was faster than I had anticipated. Mr. Klink... not sure how to spell the rest of his name, but he was extremely sweet and very helpful. He was knowledgeable and really listened to me when I explained the problems I was having with the car. They fixed everything and I am totally satisfied with my first experience with Mac Haik service. Thank you.

Kayla

May 21, 2014

I loved how the staff was nice and helpful throughout this process.An my sales person randy was very helpful an caring the whole time u was there. He helped me pick put 2014 Chevrolet sonic Lt that was perfect for me an I love it. Mac haik Chevy is the best an there staff is awesome.

Dee

May 19, 2014

I wouldn't buy a car here for my dog to drive in...my car engine light came on weeks after I bought air didn't work and radiator went out in top of this place customer services skills are horrible and they'll lie and tell until then end about why they didn't answer your phone call NEVER AGAIN WILL I BUY FROM THEM...

Bernard

May 14, 2014

The one two punch of a great salesman in Horace Manuel and the Quik Lube group with Sharri Mann continue to drive our family to the show room floor and back again.

John

May 8, 2014

Well i work for a dealer group here in houston, went to our chev store and made a deal on a new camaro, then the Manager came to me a said that i have 6 cars currently and i replyed so what.. he said that i could not buy anymore cars, So i called Robert Wolfe And he was in NY so he told me to see Horace and they made it happen..From the top GSM gets a 10...Sales Manager gets a 10..Horace gets a 10.. Jon in the F&I Office gets a 10... Robert Wolfe gets 100.. and the Pircilla the oper gets a 10....... Thank you very much (what a great place)

Khalid

May 8, 2014

I was going to see another dealer but I am lucky find your dealers on the way.one thing I was expecting them to do put they don't the scratch on the buddy they side they will do it but not as it should be for nice car good price and I have a deal from a good dealer .

Ann

May 7, 2014

I have always been pleased with the service I receive at Mac Haik. The employees are always pleasant and willing to help.

Robert

May 7, 2014

This was the 3rd or 4th purchase from Mac Haik and again I feel like I paid a fair price for my new vehicle

William

May 7, 2014

The sales rep was extremely informative. Made shopping for a new vehicle nice and relaxing. Provided very good information. I wwill return for my next vehicle.

Charles

May 4, 2014

Everthing was done properly. Tho as I watched the process, my truck was taken back & lifted & there it set without work for most 45 minutes, Then to meet the 1 hour estimated time for repair. The work was done in 10 minutes & brought back to the front.

Patricia

Apr 30, 2014

My experience at your dealership was very positive. And hassle free. The sales person named Mark was honest and he didn't try to pressure us into anything that I didn't want, and i feel the price was a fair price. I will surely be recommending your dealership to all of my family and friends.

Anxious buyer

Apr 29, 2014

I was looking for a preowned Lexus RX 350. I called Robert Wolf on Saturday April 4th to inform him of what I was looking for. Robert has been our family salesman since early 2000's. To say I TRUST him goes beyond saying. Nevertheless, when I searched Mack Haik's site there was not a preowned Lexus RX 350 in stock. Iiterally within about 2 hours, I re-check the site and behold EXACTLY what I was looking for. I texted Robert immediately to inform him. I arrived on Monday April 9th and drove out with the vehicle. Prior to driving out, however, the back hatch door would not open and none of use could figure out why, Me, Robert, my husband, 3 other salesmen. Robert followed up with Service and Russell with Service Dept. called and put me in touch with Keith Hollis a Westside Lexus. The issue with the door was an after market issue, not covered by warranty and Robert jumped into action again. He spoke with Manager and ensure that the charges to fix the door would not be incurred by me. Although, Robert knows how anxious I get whenever I buy a new vehicle (he has sold me my last 3), he is always comforting and patient with me. I appreciate him and so much along with the service provided by the other Mack Haik staff. Needless to say, where ever Robert Wolf goes, I will follow.

Ian

Apr 22, 2014

Paul Dodd was excellent and covered everything I wanted to know. I hope to buy from him again one day.

James

Apr 19, 2014

Jim Cox did an outstanding job in helping me today. He also coordinated with the body shop to move the car there for an estimate once he was done with the mechanical/maintainance work.

Clifton

Apr 18, 2014

Mac Haik has done my repair work since 1999, when I bought my first car from you. Phil Hauck has handled my maintenance for several years and done an excellent job of detecting and identifying problems and getting them repaired quickly. Thanks for the help!

Jason

Apr 17, 2014

Brought my truck in for replacement of a defective exhaust system. In at 7am and was done by 11am. And the noise is gone. I just wish you could fix the squeak in my seat.

Jose

Apr 17, 2014

Marcus was very nice he answered all our question and he did explained all the features of the car and Jonathan the financial man was extra nice, we do appreciated all the confidence that they make us feel about our new car. Thank you

Thomas

Apr 17, 2014

Everyone was friendly and courteous. I purchased my vehicle at the end of the model year. Therefore, the selection was limited.

Bonnie

Apr 15, 2014

I love Henry. He always takes care of me and it makes me feel so good that he is there. I ask a lot of questions and he is honest and tells me exactly what I need to know (even if it is something that I don't necessarily want to hear). I have been coming here for years and as long as Henry is there, I will continue to take my car to him.

Anthony

Apr 14, 2014

Very pleased with Jason Chan, my sales consultant. The purchase process was made easier and enjoyable because of his professionalism, attitude and patience. The entire staff at Mac Haik were knowledgable, helpful, and a pleasure to deal with

Candace

Apr 14, 2014

Everything was good, but I was told by 2 different people that my tires were rotated and they were not. So that was not good

Warren

Apr 14, 2014

I was greeted quickly with attention to my needs. Service was personal with details on repairs and costs prsented clearly. I very much appreciated receiving a vehicle that had been cleaned and provided a ride back to and picedk up from my work office.Thank-you very much

Glenda

Apr 11, 2014

Marcos Cantu was awesome. The whole team was very helpful and nice. They went above and beyond to make sure I got my new Chevy Tahoe.

Mohd Radhi

Apr 11, 2014

For a first timer to Houston, the salesperson who attended us have been a great assistance! We were so glad to have the great services!

Pat

Apr 9, 2014

Jim Cox was very helpful and expedited the repair of my Tahoe as I requested.Jim is definitely an asset to the Mac hail service team.

Jerry B

Apr 8, 2014

I had my 2008 Chevy Silverado 1500, 5.3 liter serviced at MacHaik Chevrolet for a routine service at 102,500 miles. As usual I met with Kayla Mitchell and Russel Casteel to discuss what needed to be done and the time schedule. Meeting with the two is more like meeting with family and friends, than like having a business meeting. But business gets done and the truck went into the shop. As always the truck came back clean and neat and with everything ready to go. I'm very happy with the service and atmosphere at MacHaik. We have two vehicles being serviced there; both bought at the same place. We could have gone to places closer to home, but we stay with the best.

Michael

Apr 5, 2014

The wait time for a state inspection and oil change was nearly 2 hours. The work was well done and the staff pleasant, but waiting this long for this scope of work seems a bit long. As a general rule the waits at QUICK LUBE have been growing over the years. It seems like the resources to do the work are insufficient for the volume of work. This is a far cry from the 29 minutes or free days of QUICK LUBE. My discounted oil change received when I bought my vehicle and my trust in the workmanship and product are the only things keeping me coming back. Certainly not the wait times.

Sandra

Apr 4, 2014

Everyone worked hard in helping me find exactly what I wanted and needed. I am very excited and would recommend Mac Haik to everyone!

Jason

Apr 3, 2014

Back in September when I bought this truck from Mac Haik, I hated the experience. This was my third Chevy from Mac Haik and it was my least enjoyable purchase of my life. Hated it so much, that I took this truck to Westside Chevrolet first. They were pathetic and did very little to try and find a resolution to my trucks problem. But when the truck had reached its 60000 mile service, I bit the bullet and brought it to Mac Haik. I'm glad I did.

Xaviere

Apr 3, 2014

Was looking for a second car to go back and forth to work in... The 2014 Chevy Cruz is an awesome car... Good on gas, rides smooth and also looks good... Another good thing was that I didn't feel rushed into buy any car... And the customer service was excellent.

Madelyn

Apr 2, 2014

I take my car back to Mac b/c of Jim Cox. He is always honest & shows that he really cares. He even remembered one of my allergies which prevented me from making the wrong decision. Thanks Jim!

Marcia

Apr 2, 2014

Robert Wolf did a superb job assisting me & getting me into my new Equinox. His after care service was also excellent

Todd

Apr 2, 2014

The service was good, but the pricing has changed and nothing has been changed on your website. Some of the prices are even different than the Chevrolet website. It's frustrating to show up and find out everything is priced different than you expected.

MichaelRohr

Mar 27, 2014

The sales consultants are very helpful and are willing to go the extra mile for your business. They worked with me for a VERY affordable price on a car that i love. The atmosphere was very friendly and the employees were very well educated and caring. I was able to test drive the car (2007 4Runner) and make sure every thing ran smoothly; it did. I had been to multiple dealerships looking for similar 4Runner's and Mac Haik Chevrolet was by far the most caring, affordable, easy to work with people of them all. Thank you Mac Haik Chevrolet!P.S. Ask for Randy Haddox or Clay Fisher

Traci

Mar 24, 2014

Sharri was fantastic - the service was done quickly and she went over the price and looked up my recall notice and said that service would have to handle that if I would make an appointment - they had the parts to start that on my car and that I did not have to wait for the recall notice to be sent to me.

Stephen

Mar 21, 2014

The employee who helped me and my brother did a great job helping me narrow down the truck I wanted. If I had to go back anytime soon (for whatever unfortunate reason) I would try to find a way to have him help me over someone else.

Angela

Mar 18, 2014

I had my old car there in the shop. Since I didn't want to that much money in my old car I decided to buy a new car. The sale person Robert Wolf help us pick out a car. Purchase of the car was easy. I had no problem with financing of the car. They took real good care of me. I would back to buy my next car from Mac Haik.

Ruth

Mar 18, 2014

Everyone there is the greatest. Dan is not there now soJim Cox helped me. He's very nice and took care of my needs.

Iammrperkins

Mar 16, 2014

My wife and I were involved in an accident, and while we awaiting insurance and other entities involved to work out everything we were in need of a vehicle because we only had one. We were sent to the dealership and directed to Robert Wolf. He was very kind, courteous and understood our situation. He and his team did all they could to help us and we were able to purchase the vehicle without problems. We are grateful for everything and the work that went into helping us during our time of need. Thanks again, and we will definitely send others to your dealership when in need of a vehicle.

Jay

Mar 13, 2014

Klink was my service agent for this service and my previous service. He was very helpful and communicated well with me. He returned calls and gave me frequent status updates on my car. He accommodated my needs with work and made it easy for me to bring in my car for service. Thanks Klink.

Will

Mar 8, 2014

I've been going to Klink for a long time now. His service is always prompt, polite and timely. When he says he'll have my car ready, it is always ready, which means a lot to me. He clearly knows his product, and always provides very personalized service. A great guy and a credit to your company!

Drew

Mar 7, 2014

Service was great as usual. The availability of loaner cars is really a great thing. I no longer put off service because of it.

Warren

Mar 7, 2014

I appreciate being advised on needed service for my vehicle be best allow decisions on maintaining my vehicle. I know I can rely on the service and personal care that is provided.Thank-you

Bethany

Mar 5, 2014

I went to have my tire replaced. I bought my Equinox back in November 2013 & I was told that my tire was covered under my extended warranty but the man at the Lube area told me it wasn't. I ended up having to pay for a new one. When I arrived to pay for my car I was asking questions about my car and the lady who checked me out told me tg at she had no idea what was wrong with my tire and that she hadn't seen it. She didn't even try to ask the person who had worked on my car or who had known what happened. She kind of had a rude attitude about answering my questions. Other than her being rude I have had positive experience s with Mac Haik and would definitely recommend the dealership to friends and family

Jangel

Mar 5, 2014

I had my 2009 Saturn Outlook towed in for transmission repairs. Mac Haik made it convenient to have my truck dropped off and provided a service loaner while my truck was being repaired. I was kept up-to-date about the repairs and their hours of operation made it convenient to my work schedule to pick up my truck. My truck was washed and cleaned upon return too.

Thad

Mar 3, 2014

My only comment is about my tire rotation.When I took my truck in, I asked for a tire rotation.However, I was later called and informed that I needed new tires.So it turns out the tire rotation was a useless exercise.I'd suggest that when you determine that a customer needs new tires, they should be offered an opportunity to cancel the tire rotation.

Isidro

Mar 1, 2014

I had a great experience. Robert Wolf was very welcoming, and informative and cordial. This was the best car buying experience I've been involved with. Hassle free. Thank You

Ledetri

Mar 1, 2014

Kayla was amazing and kept me informed the entire process. Both Kayla and Brian took ownership of the issue and made sure that I was accommodated for the inconvenience.

mf0945

Feb 27, 2014

Took my car to them to get some electrical work done, I have a mechanic but he does not do electrician but he does not have scanning equipment to recalibrate my body control module(bcm) needless to say I called mac haik and they said that they can get it done it was a $109 diagnostic fee that would apply toward fixing your car if you decided to have the work done, I was contacted on Monday February 24, 2014 saying they diagnosed the problem and it wasn't the control module but it was the ignition key and that I would get 2 new keys and Tony McPhail guaranteed my car should be up and running at the end of the day if I wanted them to fix it and it will cost me $749 I said are you sure this will fix my car and Tony McPhail the service consultant guaranteed it would be working, he called the very next morning at 9:30 saying that it wasn't the ignition key and the car was still not startingand now it was the body control module and it was going to be an additional $641 plus the $749, I came in and informed him that he can't guarantee he found the problem through the diagnostic test and have a solution to fix it and then the next day say it's something else,it was what I told him in the first place. We came to an aggreement that I would pay $1000 and I can pick my car up later that day. I paid and was told by Tony McPhail that it was running a little rough but when I arrived home and looked over the vehicle I found that my radio didn't work no more(they put a bad fuse in my car) and they weren't suppose to touch my fuse box, tightened my starter, drained out all of my oil(I have receipts from the oil change that was done on February 22, 2014, loosened spark plug wires, loosened roller rocker(done by G-force on November 6, 2013) on left head of car. I wish I could them - ratings but ill settle with a 1 I would expect this from a sideline mechanic shop but not a dealership.

John

Feb 22, 2014

I promised to dance at Clays wedding, and Jonathan was amazing aswell. Anyone reading this review, if you want product knowledge, no haggle, the best deal (on the first try) . Go talk to these two guys. There is no need to shop, you cannot beat them...... I will be back.

Eber

Feb 21, 2014

Had a great experience at the dealership. Sales person Randy was excellent and was very knowledgeable about the vehicle I was looking for

John

Feb 21, 2014

Paul Dodd did a great job! He knew the car, was professional and assisted us in every way to make the purchase easy with no pressure. Mac Haik had a good selection of Camaros in stock which helped in making a selection. Price was fair and reasonable. Manager was helpful. Just an all around pleasure.Johnny Centineo

George

Feb 17, 2014

It is a pleasure working with Phil Hauck from Mac Haik and Phil and the entire Mac Haik service staff does a great job getting my car serviced.

Isabel

Feb 17, 2014

Given the circumstances the day the vehicle was dropped off after hours on a Saturday afternoon, service was fine except when we had received a ride from a relative take us to pick up the vehicle from the shop and the technician working on it had left the premises without finishing putting the vehicle back together and we were asked to pick it up the next day. The next day, we received a courtesy lift from work by someone at the shop. The car is back in the shop as of Friday, Feb. 14 due to the same conditions we took it about two weeks ago.

William

Feb 14, 2014

Excellent service, however the shop could use more employees as it took longer than expected to have the oil changed.

Bernard

Feb 12, 2014

Horace Manuel is the best automobile sales representative bar none. I have been buying cars for nearly 35 years and he is without peer. I have purchased ten cars alone from Mac Haik. If all car sales professionals were as competent and skillful as he is the industry would be much better served. Mac Haik should be greatful that he is on their team as he stands alone as an asset.

Jeffery

Feb 12, 2014

Highly recommended, have not been to a chevy dealer that actually spends time and explains and shows you things about you car.

Leticia

Feb 12, 2014

Paul was very helpful. He eased our nerves and gave us confident in our shopping experience. He answered lots of questions and kept us updated very frequently throughout the entire process. The finance agent, Johnathon, was so amazing. He went over and beyond the call of duty. I just can not explain the feeling I felt when I left the dealership with a brand new truck. So super satisfied to have been blessed with an awesome team! I got that GREAT Mac Haik feeling!

Carol

Feb 11, 2014

I was unaware that an appt. is beneficial to Quick Lube in lessening the wait period. Next time, I will set an appt. Otherwise, I am pleased with service.

Clayton

Feb 11, 2014

Ali is THE man! I'm in sales and this guy is the ultimate salesman. The reason is because he cares and is all about building the relationship first. He doesn't even let you think of him as a salesman. Very professional, personable and I now consider him a friend. Thank you, Ali!

Herbert

Feb 11, 2014

I really enjoy using the Quick Lube for all of my maintenance on both of our cars. The people are very friendly and remember me and this last time, Henry provided me with a loaner vehicle, which I did not have to plan my day around waiting for my Tahoe to be finished.

Melissa

Feb 11, 2014

This is my 2nd time buying a car from Mac Haik. Horace has made both experiences comfortable, simple and fast.

Pamela

Feb 11, 2014

As always I was treated like a queen by your service department. Russell Casteel has been right by my side with all 3 of my Mac Haik vehicles, starting with my 1997 Monte Carlo and I couldn't ask for a better service representative.

Clara

Feb 10, 2014

Paul Dodd was exceptional. He walked me through the whole process and dealt with all of my issues in an exceptional and professional manner.

Gregory

Feb 9, 2014

Ali Amir did a great job helping me find the car I wanted!! I was in an accident that wasn't my fault & totaled my car! I had a difficult time settling the claim & was a very stressful experience! Ali was great at helping me through getting a new car & was very patient, making my having to buy a new car less stressful!!

Dustin

Feb 8, 2014

I really like the availablity of vehicles at Mac Haik and Robert Wolf's effortless abilty to take care of the customer. This is the 3rd vehicle I've purchased from here and you definitely have a customer for life.

Rebecca

Feb 8, 2014

I shopped at many many other dealerships before coming to Mac Haik looking for my perfect Chevy Cruze. What has and always will turn me away personally are pushy sales people. No one wants feel the pressure during the buying experience especially when spending thousands and thousands of dollars.I was first contacted by your salesman Marcos Cantu and after speaking with him on the phone I made plans to come in. After meeting face to face with him and explaining what it was I wanted we proceeded to the lot where he showed me multiple choices for the specific type of car I wanted. He went over the numbers and explained my options. I explained to him that I needed a few days to put some numbers together and during that time I didn't feel pressured by him or anyone at Mac Haik. When I was ready to make the deal I called and explained to Marcos what I had for a down payment and what my monthly limit was. If he was able to get me approved and stay below my limits then to call or text. About an hour later I received the good news and finished out my deal later that night. Note to sales people everywhere... If you want someone's business then I would suggest not pressuring your customers. That will turn me away very quickly!! Thank you so much for the pleasant shopping experience that I received with Mac Haik!!!!!!

John

Jan 6, 2014

Initial discussions through e-mail with Randy Haddox helped us identify the vehicle and options. I appreciated him calling to confirm the appointment and following up promptly via e-mail. Once at the delership Mark Bayoneto helped us through the process and get the exact Suburban we wanted at a great price. Mark helped us right the way through from explaing all the features to activating headphones for the kids. His personal approach, knowledge, and attention to details was appreciated. Finally Jonathan Teodoro helped us complete the sale and find a warranty which best fit our needs. It's obvious why yall sell the most Suburbans. knowlegable people, personal approach, and a fair price. Thanks for making us feel like people and not just another sale.

Terry

Jan 3, 2014

This was the second time we've purchased a new car from Mac Haik. Excellent service, sales and administrative staff! And we love the cars too!

Glenna

Dec 31, 2013

Repairs were done quickly and correctly. Great friendly service. We've done business with Mac Haik for many years and they have always treated us well.

Preston

Dec 31, 2013

I had a great experience with Bob Rea. I feel like I was dealt with honesty. After the sale Bob has been very helpful showing me how to work the controls of the truck.

Abdourahmane

Dec 29, 2013

Well I boght my first American car chevy Malibu LT10 on 2010. And I was refert to Mac Haik by Chevrolet head quarter. And since then to today I feel confident to drive my car without worrying. Mac Haik make sure I folow up with the due maintenance. Miss Kayla wich is the lady who is my contact at Mac Haik make sure Im a satisfy customer Happy new year to you all there thumb up and I mean every word I wrote here

Michael

Dec 27, 2013

I had an effortless buying experience with Mac Haik and I am happy with my purchase. The sales and finance staff were grear to work with and made me feel comfortable with my purchase.

cour58

Dec 26, 2013

Far and away the worst car buying experience of my life, every car we wanted was "Just Sold" kept getting handed off to someone else, walked around the lot looking for cars only to be told "Oh that just sold" they didn't seem to know what they even had in stock, wanted to give us a ridiculously low price for our trade in (put it on Craig's list later that day and sold it in 2 hours at 3 times the price they offered me).....after a couple of hours looking for cars that weren't there we settled on one that was...they wanted a couple thousand more than the NADA retail price and wouldn't come down anywhere close, just a very unpleasant and disappointing experience.......Stay Away From This Dealership!

R Burke

Dec 25, 2013

Far and away the worst car buying experience of my life, every car we wanted was "Just Sold" kept getting handed off to someone else, walked around the lot looking for cars only to be told "Oh that just sold" they didn't seem to know what they even had in stock, wanted to give us a ridiculously low price for our trade in (put in on Craig's list later that day and sold it in 2 hours at 3 times the price they offered me).....after a couple of hours looking for cars that weren't there we settled on one that was...they wanted a couple thousand more than the NADA retail price and wouldn't come down anywhere close, just a very unpleasant and disappointing experience.......Stay Away From This Dealership!

Timothy

Dec 21, 2013

My service Kala kept me informed of the vehicle status and offered to run if thru the car wash, I declined the wash job. I only hand wash my vehicles myself or a high quality car wash.

Carlos

Dec 18, 2013

Paul was very professional and courteous throughout the entire process. He provided me with a solid overview of the truck. I would recommend others to meet with him should they want to buy a new car from MHC.

Ella

Dec 18, 2013

I purchased a certified car but notice some problems with the car. I was very impressed and happy with how well the problems were resolved. That shows a lot of integrity and concern for your customers. Thank you Mr Wolf, Ron (body shop) and Mr G (service) and the sales manager.

Naomi

Dec 11, 2013

As always, Phil Hauck quickly scheduled an appointment and my Tahoe was back in the "pick-up" lane before I had time to finish reading my newspaper. :-)

Emory

Dec 7, 2013

The customer service was excellent. The salesman, Mr. Neal Tiribio was amazing. We had previously been told that we couldn't get a new car by a different dealership. So we were already skeptical. Boy were we wrong. Maik Haik didn't make us feel like we had to settle for anything less but the best. Thanks to Maik Haik Chevrolet, my wife and I are now driving our first brand new vehicle. The Traverse is amazing, and i would recommend anyone to your dealership. Thank you.

Michael

Dec 6, 2013

Bought my Tahoe from Kelly in the internet dept. She did a great job. I purchased some dealer added options from Andriko and he went above and beyond the call of duty to make sure I was happy. I'm a difficult customer to please and you all did a excellent job!Thanks,Mike

Mike

Dec 6, 2013

My Tahoe was dropped off. I was provided a loaner. Came back in the evening to pick Tahoe up. All the servicing was complete and even had the car washed. No issues at all.

Andy

Dec 5, 2013

just the same great service as I have come to expect and get when I visit Mac Haik Chevrolet. Dan Switalski is excellent and the techs are in my opinion the best in town. Brian Caldwell was very helpful and friendly.

Earl

Dec 5, 2013

I would love to make a commercial for you. I had the pleasure of working with your top salesperson. Mr. Horace Manuel. He is going to be the first person I recruit away from you when I open my dealership selling Cars made in China. He is the absolute best. I use to earn some money years ago as a mystery shopper for Ford Motor Company, Mac Haik was so superior over all the dealerships in the Gulf Coast area, I could wait to buy my dream car from Mac Haik Chevrolet. It was the best buying experience I have ever had. Just let me know when we are going to shoot the commercial. Thank You. God Bless Mac Haik and all the people who work for the dealership.

George

Dec 5, 2013

The excellent service department at Mac Haik Chevy is the reason I bought my new car there. I am always pleased by the excellent and competent service offered by Phil Hauck and the entire staff!

Robert

Dec 5, 2013

Russell Casteel is as good as they come. He is knowledgeable, friendly and puts the customer first.My only complaint with service is price of parts.

James

Dec 3, 2013

My salesman was Mark Bayoneto. He was very professional and knowledgable about the Suburbans me and my wife were looking at. He was very driven on finding a way to make a deal on a new 2014 Suburban. Thank you Mark and Mac Haik Chevrolet.

Lisa

Nov 14, 2013

In the past I have dreaded the thought of dealing with the whole process involved regarding the purchase of a vehicle. After my experience with the staff at Mac Haik Chevrolet Kirkwood in particular Issacc Rendon, Ricardo McLean, and David Tong, my views have been totally changed. Not only did your staff deliver Excellent Customer Service they exceeded all of my expectations. From answering all my questions, making me feel right at home, all the way down to giving me a one-on-one tutorial regarding all the features in my car. Never in my life have I met such a dedicated team of people willing and waiting to service my needs. I expressed my wants, fears, and desires and in the end walked away with a great deal and a car that I love. Thank you for not forgetting about the little people and making this process anxiety and stress free...I will be a life long customer and have already referred several of my friends to your company to inquire about their next car purchase....Thank You for taking the fear out of car shopping!

clf_1more

Nov 8, 2013

I went to Mac Haik Chevrolet on Monday evening on this truck and they would not honor the price that you show on the internet and I was very disappointed and you shouldn't advertise a price online and when you get there it's a different price that Cars.com is showing.

CH3151

Oct 30, 2013

I had been dealing with this dealership for over a week and finally settled on a camaro however it was not at this dealership and would have to be transported in. Get there to finish my paperwork and ended up driving off the lot with another camaro and a step up from what I originally looked at. I was offer the camaro and told that the best they could do for me was xx,xxx and after being very firm with them about my prices I gave a little and decided to take the deal "or so called deal" later that evening I looked up the car online and discovered the suckered me into the listed price, not a discounted or haggled price the flat price on the listing (yes I agree this was my fault for not doing more research but after 4 hours, credit and deal was done before I drove there I was tired and hungry) they washed the car while I signed my paperwork and when the car was brought to me I did a walk around and saw a few scuffs and door dents that I demanded be fixed and was told that they would most definitely be taken care of. This was Saturday. I emailed the salesmen on Monday and inquired about the body shop and scheduling the repairs as well as a concern that the AC did not appear to get cold and here we are now Thursday, and 3 emails later I'm not getting a response. It's almost as if once I was a customer I was no longer a customer :-( I'm becoming more and more disapointed with the aftercare if this dealership.

MeemsB3

Oct 28, 2013

Mac Haik as a dealership is being rated based solely on my experience with Kelly Ford. I will say I visited in person one of their locations when in Houston the month prior looking at used vehicles and was sorely disappointed with the interior condition and the listed price. I'm confident I wouldn't have purchased used from them. After searching through and dealing with no less than 40 dealerships, I decided on new. I found a large selection of new inventory. I also loved their "drive out" pricing. Sure the website list a low price with an asterisk ** that clearly says not all buyers will qualify for that price. However unlike many places, the incentives figured in for the low price, ALL apply to that vehicle. No I didn't qualify for all of the incentives on my purchase. But they let me haggle. =) Even better is they weren't rude, they took me seriously and did I mention, I was buying via a phone call out of state, haggling by email and yes they gave me a fair "drive off" price that was made better when it was added to a shipping cost. I got the best "drive off and delivered to my door" price. Again, all the credit goes to Kelly Ford who didn't demand I sit in her office to work a deal, was willing to negotiate and made my new car purchase beyond smooth. I'd buy from her again and hope she is always employed by a Chevrolet dealership. I suggest Mac Haik retain her as she is everything you want in a sales agent, supersedes the grimy salesmen(which do exist) and levels above the good competition. Oct 2013.

erke

Sep 10, 2013

I bought my second camaro from them. Their sales price was unbeatable. Paul was the salesperson for the first car and he helped me to get all available discounts for the car.

Bcraig0816

Apr 3, 2013

Great customer service, they know how to take care of their customers. They had my vehicle ready when promised, will keep going back every time I need service.

A-Diallo

Mar 18, 2013

Im in peace when I took my car from Mac Haik Chevrolet. Miss Kayla is my contact person and she is someone that make sure the customer is satisfied for the service you have to gave. This my first American car and overall Mak Haik Chevrolet make me like my chevy Maiby.

ibuycars

Nov 14, 2012

Never have I seen such a display of incompetence. Even after I thought it was all over I was thinking, "how could they have screwed this up any more?" and I found out that they had indeed done so. I'm really disappointed in myself for not asking for my trade-in back and just walking out one of any of the times they infuriated me with their mistakes. They wasted my time on several occasions. They lied several times about the deal I was getting. They didn't deliver the vehicle in the condition that I expected. They didn't deliver it with all of the accessories that were supposed to accompany it. They never had things ready to go even after me telling them when I'd be there and what I expected. They in no way earned my business. I don't even like getting as angry as I got at these people. And it was a team effort. The ball was dropped at every possible point of this transaction. I will never do business with them again that's for sure. I'll even take my service business elsewhere as they've only proven that they aren't worthy of taking care of even the most minute details. What a joke Mac Haik Chevrolet was.

Walker

Nov 12, 2012

I have seen their advertisement and I went to machaikchevy to buy 2011 Honda Accord. I was told their car was sold just 1hr ago. After 2 days I started getting calls from them that car is still available. When I question them, they say "I will check my inventory and get back to you". This process is still going on. I was told that, to invite the customer to our shop to show other cars we do all these tack ticks. Be aware of these guys.

dalialove711

Sep 17, 2012

I want tell everyone that if you are looking for a Chevy MAC HAIK is the place to go to. The sales person who helped me was Miguel Campos and he was so attentive, nice, professional and made sure I was happy and getting what I wanted. The staff was super nice they greeted me and made me feel comfortable also I had my 7 yr old and my infant with me so Miguel did a awesome job narrowing down what I wanted and the price I wanted as well. Once I choose my car we went to financing and went smooth in the meantime Miguel made sure my kids and I where okay very attentive the whole time. I am very happy with my purchase as well with the customer service I received from Miguel I would highly recommend for everyone to go to MAC HAIK if you are looking to buy a car and definitely ask for Miguel he will get you what you want and make you happy.

sstratford

Sep 14, 2012

I went to Mac Haik as the final stop while shopping for a 1LS Camaro. After talking to Tanny we agreed on the model and color. My intitial color was not availble at the dealership, but he and the sales manager asked me how I would feel about Ashen Gray Metallic. After seeing a ZL1 in the showroom, I fell in love with the color. I was supposed to pick the car up on Monday and I got a call when I was on the way to the dealership. Tanny told me they were super busy and unable to get the car that day. I would have to come back on Tuesday. So I come back on Tuesday and lo and behold the car isnt the color I purchased. Tanny told me there wasnt another AGM Camaro within 1000 miles and since black was my original choice they got that one for me. I later found out there was another AGM in San Antonio. When I asked them for some kind of compensation, they basically told me to take it or leave it. I took it, but only because i believed there wasnt another Camaro in the color I wanted within 1000 miles and I really wanted a Camaro (more importantly i didnt want my old clunker back.) Tanny and the rest of the team there lied to me and basically told me my business wasnt that important to them.I will emphatically tell everyone I know not to visit this dealership.

lcmcbee

Jul 17, 2012

My salesman, Chief, was fantastic. Friendly, knowledgable and patient with my very busy 4 year-old that was with us. He helped us narrow down the perfect Tahoe for our needs. I would recommend Chief, at Mac Haik Chevy, to anyone looking for a new Chevrolet. Thanks Chief!

Judge S

Jul 13, 2012

7/11/12: Mac Haik manager Joe Mahlow posted an ad on craigslist for a 2012 Tahoe for $31,995 7/10/12. I called just before closing on 7/10 to ask about the car. Joe Mahlow was short with us and quickly passed us to a salesman, I think his name was JonathanTeodora. Jonathan confirmed the car was in stock, it was an LT model, and it was $31,995. We set up an appointment for the next morning, 7/11, when they opened at 0900. So between 9pm and 9am they were closed. When we arrived Jonathan met us in the lobby and asked us to hold on while he was scrambling around. He then drove us all over the lot but the car was no where to be found. He met with Joe Mahlow when we returned from looking over the lot. After 10 minutes or so Jonathan returned from a meeting with Joe and said the car was sold to someone else(during the preceeding 12 hours when their dealership was closed) but they had other cars, none of which were even close to the price of the one we inquired about. I will never set foot in a Mac Haik dealersip again, and will advise anyone to steer clear of those guys. They are very unprofessional and I believe dishonest. Regards.

pvfireman

May 29, 2012

Walked in with 90 percent pre approval from my credit union. When I was not able to come up with the 10%. They went and got me financed for my car with bout the same payments that I was going to get it from the credit union.

Frequent buyer

Mar 20, 2012

Don't even try to buy from these guys. They only use you over the phone to force local buyers to go ahead and buy at full price. Will not call you back. If you ask for a manager they tell you that they are the manager and I found out that that was also untrue. Very deceptive group of managers and salesmen. Buyer beware.

Jmtodd1976

Feb 25, 2012

This dealership is the picture of dishonesty and predatory sales processes. I cant believe Chevrolet allows their name to be associated with this business. My experience here was infuriating from the start. The salesman I set an appointment with (dealership confirmed on the morning of the appointment) was on "vacation" when I arrived for my appointment. The specific vehicle I was interested in, and had verified with the dealership the day of the appointment, was not there and they didn't seem concerned at all that a $55k vehicle was missing. I even called the sales department from the parking lot of the dealership and they again assured me the specific vehicle stock number I was looking for was there. The whole thing was a bait and switch. Chevy needs to roll all of the cars off of this lot and bring in tanker trucks of SNAKE OIL, that's the only thing Mac Haik is interested in selling. I bought a new Tahoe LTZ the next day from a dealer with integrity, Classic Chevy in Sugarland. I only gave Mac Haik one star because It wont let me give them zero.

Kyle P

Jan 17, 2012

I visited every Chevy dealership in Houston, TX and finally decided to purchase my new vehicle from Mac Haik Chevrolet. The sales reps that helped me were Miranda and Randal (not sure of last names?), but they were amazing. The first honest and straight shooting dealership I had visited. Every other dealership seemed rude and disrespectful, and unhelpful. Miranda and Randal were completely honest about everything from the start, and proved to be working with my best interest in mind. Which was clear since they were able to give me a better deal than any other dealership in Houston. They even bought my girlfriend and I lunch while we were at the dealership going through this process. This was a very pleasant experience and I am very happy that I purchased my brand new vehicle from them. I will return to this dealership for all of my service needs and highly recommend it to others in the market for a Chevy.

Texan123

Dec 29, 2011

I was misled by fake reviews .Very unprofessional and dishonest dealership; from sales to financing. Stay away from this Chevy dealership.

Customer2011

Dec 11, 2011

I was attempting to purchase a car long distance and got an immediate response from Melvin James. Melvin was wonderful in returning phone calls and communicating the details. The car sold before I was able to make the drive and Melvin notified me immediately. I appreciate your honesty & efforts. Thank You!

Family Car Needed

Oct 31, 2011

The dealer was easy to work with and we had a really great experience.

Houstonian

Sep 28, 2011

I had a great service experience at Mac Haik Chevy, they were quick and trustworthy. I will definitely return for my next service appointment.

Parr10

Apr 28, 2011

I was in the market for a new truck so I stopped by the dealership and talked with a salesman. He took my car to the used car department to get a trade amount and when he returned he offered me $4000 less than I ended up getting at another dealer. Told me there was no way he could make a deal happen if I didnt put down atleast $5000. He didnt ask me to come inside and never showed me a vehicle. I went to a different dealership and got $4000 more for the trade and was able to purchase a vehicle with no money down. Clearly Mac Haik didnt want my business so I took it elsewhere.

top_gun19750

Dec 14, 2010

Vety happy with my overall experience with Mac Haik Chevrolet. From the minute I walked in the door, any anxiety I had prior to meeting with them was completely gone. Absolutely no pressure and made me believe that not all dealers are the same. Really happy that I decided to buy my car from them.