Used Cars for Sale at Maguire Nissan of Syracuse in Syracuse, NY

Brittany Young

Sep 3, 2021

Buying my 2018 Nissan Rogue form Josh was hands down the best car buying experience I have ever had. I fell in love with this car but needed to be at a specific monthly payment or I was going to have to walk away from it. Josh and the team were able to get me into this amazing vehicle well making sure I was comfortable with my monthly payments. I now feel like I have a safe vehicle to get through these crazy Syracuse winters!

Binalee Santana

Sep 19, 2021

Lack of customer service. I was “helped” by Justin who made it very clear he did not want to be at work and us being there was an interruption to his day. I went in after checking the inventory online and I knew the exact car I wanted to see. Luckily it was still on the lot. Justin took us out to see it and immediately said that they had the same car in another color which was a much better one but that it was in the shop being worked in because of maintenance issues. Not a great way to sell someone a car. As soon as he unlocked it the vehicle smelled like cigarettes, enough to leave you with a migraine. He could not answer any of the questions we had about service, maintenance issues, car history, but would continuously ask us if that was the car we wanted to buy. We went back into the lobby where he presented maintenance packages to purchase and price points for financing. I thanked him for his help and told him I would think on it and he right away was not pleased. He threw his arms down, rolled his eyes and as I was speaking to him he got up and walked away. I called after him and told him that I wasn’t done speaking, he yelled “yeah okay”, and continued to walk away from me. I have never experienced anything like this. The unprofessional, rude and childish behavior because he wasn’t going to close a sale right at that moment was unbelievable. He needs better training and perhaps a few courses on customer service and over coming objections.

Mark Wells

Sep 1, 2021

I had a recall issue with the starter system. I had the problem the day the notice in the mail arrived, in late August. I called Jason at the Maguire Dealership on West Genesee St. in Syracuse, NY. He informed me that service would be booked until well into September. I said that I would accept the date he of earliest availability. Jason also gave me the number of the towing service to use. For convenience I had the towed there so if an opening occurred, it would be there. A few days later, well before the end of August, Jason contacted me to say that they were able to get the car serviced and fix the issue. Today is September 1. I have had the car a few days an it starts and runs beautifully.

Alesha Murphy

Aug 27, 2021

My husband and I had a wonderful experience at this location. Our sales Rep, Alexis, was really patient and kind during the whole experience. We knew generally what we wanted and she made sure to show us every option in our price range. She gave us all the pros and cons of every different one. (Miles, features, year, how many previous owners etc) I would definitely recommend her and this location to everyone looking for a new or used car!

malone628

Jan 18, 2021

Recently, my daughter and I purchased a used vehicle from Maguire Nissan. A few weeks prior, I visited this dealership and test drove a new vehicle. The car was very nice, but just not a perfect match for me. My salesman's name was David at that time. Although I did not purchase that particular vehicle, I kept his number handy just in case anything changed. I ended up contacting him in regards to the vehicle my daughter ended up buying. She's only 19, so I did most of the dealing. We ended up very happy with our deal and my daughter is very happy with her car. I'll be honest when I say that I am not the easiest person to deal with when it comes to purchasing a vehicle. I cannot thank David enough for the way he handled things from start to end. Although I cannot speak for the other dealers at Maguires, I can assure you that David will do everything possible for you to make everything feel right.