Used Cars for Sale at Mark Christopher Cadillac in Ontario, CA

Lauren

Dec 30, 2015

Everyone was very polite and professional. Joe Gonzalez was my salesman he was the best and so helpful! I will definitely be coming back when it's time for another car.

Jerry

Dec 28, 2015

It was a great experience overall I'm glad I purchased my vehicle through Mark Christopher and I love my new truck

Alice

Dec 25, 2015

The people at the dealership were very professional and helpful, In every visit the staff has gone beyond the call of duty and we appreciate them,

"

Dec 24, 2015

Nevin Cordero Internet Sales Director and Greg Hess make the Mark Christopher experience like no other dealer ship I have ever worked with! Gregorio Health has put together a GREAT Team and I will highly recommend Mark Christopher to all my closest friends and Family!

Cosme

Dec 24, 2015

Very friendly, they made me feel like I was visting someones house they gave us a tour of their services, they offered coffe and water, not once did I feel like was being forced into a sale. They gave me time to think and make the best decision for me

Julian

Dec 24, 2015

Great service knowledgable service consultant very courteous and polite. Work was done on time as I was told also completed recall work.

Peter

Dec 24, 2015

Dick was wonderful. The process was done quick and I hate sitting at the dealer for hours. We did most of the paperwork online. I was in and out in less than an hour. Well done.....

William

Dec 24, 2015

Your sales team was not pushy and sold us the car we needed. Very knowledgable about the features of the car and infotainment . Jose and Rigo are phenomenal employees. Very trustworthy and understanding towards the purpose of our needs in choosing a vehicle !

Fernando

Dec 20, 2015

Tony Cacciola was able to help me from the start to finish. he answered all the questions we had and was very knowledgeable about the car and other concerns I had towards purchasing the vehicle. I would not be happier leaving the car i wanted.

Carolyn

Dec 19, 2015

Th service was excellent. When they werent able to complete the job within a short period of time I was offered a rental car.

Gino

Dec 19, 2015

Joe Internet sales took care of all a needs. Made it a pleasant experience to buy a car; that says a lot.

James

Dec 18, 2015

Great Service Writer. His name is Dave Miller. Knowledgeable & friendly. All questions get answered, and you know your auto is in good hands. Car comes back on time, and if problems are detected he calls with an update.

Robert

Dec 18, 2015

Everyone from NOBU to all people I spoke to where not only helpful but very knowledgeable, thank you all, Bob Hinojosa

George

Dec 16, 2015

It was the easiest car buying experience I've ever encountered! From finding my exact car, with all the options I wanted to getting me in and out of financing...Mark Christopher Auto Center's team made sure I got EXACTLY what I was looking for!

Venkateswara

Dec 16, 2015

Customer handling was great. I am happy overall.But honoring what was promised by a peer salesman would have been even better

Danielle

Dec 15, 2015

Service is always A+ We always consult with George Fox and he is my go to guy. He is professional and maintains excellent communication. Also, we made our last purchase from them and we will be making our next purchase from them as well.

John

Dec 15, 2015

always a pleasure to be and great service from Nobu. he is the reason why we got our 4th caddie :)

Melvin

Dec 15, 2015

new facility a great improvementDealing with Matt Olsen is a pleasure.After having an oil change(only) take 3 hours, swore I`d never go back, but family bought 4 new cars last year there so I`m back at least for present time.

Timothy

Dec 12, 2015

Love going in for anything needed for my truck I call ahead pick a time and everything goes pretty smooth. Matt Olsen always calls me back in a timely fashion and keeps me in the loop

Gilbert

Dec 10, 2015

My salesperson was Gerald Waters. I found him to be very professional and accommodating in my purchase of truck. I personally do not like it when a sales person starts to pressure you into making a deal. Gerald was exactly the kind of sales person I like dealing with. He is an asset to your sales team and I would highly recommend him to others. I also had an excellent experience dealing with your finance person. He also was very friendly and professional.

John

Dec 10, 2015

my only thing i could comment on is that you need to have loaner cars available or need more shuttles

Phillip

Dec 10, 2015

I SPEND MY MONEY WISELY AND RESEARCH MY CHOICES AND I'M SO GLAD THAT I HAVE PURCHASED FROM BOTH SAM'S AT MARK CHRISTOPHER.

Advinadab

Dec 8, 2015

We would like to thank Mark Christopher for their excellent service, we would like to thank our salesman Mr Jonathan Click for always helping us and we would to also thank Angelica in Finance for doing a great job. We have been buying GM and Chevrolet and now Buick vehicles for the past 35 years and we will continue to set our goals for future purchases , Thank youAdvinadab Velasco and Alicia A Velasco

Lloyd

Dec 6, 2015

I received excellent service as usual. The only thing I noticed different this time is that there was an absence of happiness I usually notice in all employees. Usually there is a pleasant camaraderie among the customers in the waiting room but this was absent as well.

Alphonso

Dec 5, 2015

Gerald was wonderful to us. He explained everything to us about the car, OnStar, radio, and even how to download music on a flashdrive so we can listen to our own music. We would definitely send our friends or relatives to go see him.

Ryan

Dec 5, 2015

Friendly staff. Willing to answer all questions. Exhibited patience throughout the process. Worked out a great deal which my wife and I couldn't be happier with. Would definitely recommend this dealership to others.

Regina

Dec 4, 2015

This was the best experience me and my wife have ever had at any dealership! thanks to our salesman Emit and Javi to the finance part with Sam this dealership will always have us as customers thank you all for your service !!

William

Dec 4, 2015

This rating is only because of George Fox in service. However, that being said, trying to get your car out of service is a joke. That would make your rating POOR to be generous.

Brenda

Dec 3, 2015

I came early so I could get out as soon as possible. I needed an oil change and part replacement. I was on my way in two hours! I was treated very Warmley and the Coffee was Good! See you Again!

Donna

Dec 2, 2015

It was great from the beginning to the end customer service was great, the sitting area was clean and well stocked

Harold

Dec 2, 2015

Came in for just a oil change, Dave handled the reservation well, answered all my questions and reminded me I would be do for the 30,000 mile service at my next oil change interval. He is very professional and a real asset to you your company .

Steve

Nov 30, 2015

Dealing with Osama has always been simple and straight forward. I can call him up, tell him what I am looking for and don't get the run around.

James

Nov 29, 2015

Really appreciated the sales professionalism of Miguel Sevilla. He answered all my questions and was helpful in me selecting a great vehicle. He made the whole buying experience an adventure. Thanks! Thanks for the great deal too!!

Susan

Nov 28, 2015

Darren Davis and Greg Hall were a pleasure to work with. Very very helpful throughout the whole purchase and delivery of my new vehicle.

Vincent

Nov 28, 2015

Everyone was excellent in performance. I never had a problem. And most importantly, they were always keeping in touch with me daily. I was able to make the purchase in less than an hour.

Blac

Nov 26, 2015

Johnny from the start was amazing!!! From talking to me on the phone to making sure my payment fit my finances!! Being in customer service myself, I felt that he never was after a sell and wanted to take care of me. Thank you

Miranda

Nov 26, 2015

Everything was great. I was in and out quickly. There was no hassle at all. All recommendations were described in the paperwork, and my car was clean and ready to go before I got there.

Gregory

Nov 23, 2015

George Fox is awesome! He goes above and beyond in every way, I love dealing with him. I would not trust my car with anyone besides the Mark Christopher Organazation

James

Nov 23, 2015

Bought my daughter a car here, my truck, and this is my first lease. I'll be back in three years. Norm Edwards is great. The whole team at Mark Christopher is great. That's why I always come back.

Marco

Nov 23, 2015

The customer service is amazing. From the moment you arrive to the moment you go to the cashiers to pay.

Rosa

Nov 23, 2015

Every person who was in contact with me and my husband, shown a high degree of professionalism, explaining us what we needed to know to take a decision.

Cheryl

Nov 20, 2015

Everyone at every step of making appointment, checking in, explaining the procedure for length of time, work to be done and estimated cost, all the way to through to the check out to pay at the end very accommodating and friendly!

Alexandra

Nov 19, 2015

I wasnt too happy that i had to pay so much money for a part on my car that was already broken when i purchased the car and i didnt know it would lead up to my key getting stuck in the ignition. I dropped off my car at 9:30am and I would have liked a call back sooner than 4pm informing me of the problem with my car.

Moe

Nov 16, 2015

Great experance great place matt Olson is the best very helpful thanks to matt Olson will returnmarkchristopher is great place to do work on my car

David

Nov 14, 2015

This is my second car I buy in less than 2 years.I haven't feel the pressure that always people relate with car dealers sales person. I choose the option s I want, as gap, and other and everything was clearly explain.

Maria

Nov 14, 2015

Imad and Rudy were very attentive to our needs 150%. Made the process of buying the car an Awesome one!!!!!!!!!!!!!!

J Anthony

Nov 13, 2015

Our salesman Jerry was very friendly, knowledgeable, and patient. He was available from the time he introduced himself until we left in our New Cadillac SRX. Everyone we talked to was the same way. Thanks All of them.

Jesse

Nov 13, 2015

Sales rep Miquel was very knowledgeable about the product and very accommodating when looking for the right fit vehicle. Also which I feel is very very important, is that he knew the competitor's information to help me and my wife make a fair decsion on such a big purchase!

Larry

Nov 11, 2015

This is my wife's car. I bring it for service once a year, as she drives very little. It is always well done.

Jan

Nov 10, 2015

Joe our salesman went above and beyond to get us a great deal and deliver the car to us at our home later in the evening. He had to go to Redlands to get it and the car is perfect. We got "our" car and "our" deal. Great job !

Yolanda

Nov 5, 2015

This was the best experience I have ever encountered in purchasing a vehicle. I told my rep what I was able to handle and what I wanted to purchase. There were absolutely no hassels, no going back and forth.....nothing! I drove off the lot with exactly what I wanted for the expected cost! No hidden fees :) I will recommend all my friends to Mark Christopher in Ontario.

Cesar

Nov 4, 2015

Everyone was super helpful! Joe Gonzalez helped us and went above and beyond what we've experienced at other dealerships. The finance manager who helped us was also fantastic. I don't remember his name but he was the best we've ever dealt with. Very informative. Never owned a Chevy but now I'm looking forward to future purchases with Mark Christopher.

James

Nov 4, 2015

Gerald was awesome. He arranged to have my car waiting for me when I arrived at 8 AM Saturday morning. The transaction was pleasant and seamless.

John

Nov 4, 2015

my service mgr Nobo Damon, is the reason I keep coming back to Mark Christpher..I live in the OC & have Cadillac dealerships around me coming out my armpits...but I drive a 100 miles to Ontario because of Nobo & Mark Christopher's Cadillac service dept.

Paula

Nov 2, 2015

Mr. Emeterio Nunez was outstanding! He met us in the sales area, no pressure. Asked what I was interested in the way of new cars. Showed me many and researched the equipment I desired. Very good experience!

Alicia

Nov 1, 2015

I was helped in a timely manner. Everyone is professional and nice. Knowledgeable about any question I had. I am very pleased with my experience.

Elisha

Nov 1, 2015

The only negative experience I had was that they left the inside of my car kinda dirty with seats moved

Janelle

Oct 31, 2015

I had a perfect expierence with Mark Christopher Auto Center, Sam F, Isela H, And Joe G answered all of my questions and went OUT of their way to give me the best deal.

Rosemary

Oct 30, 2015

Great customer service.... Our porter Rigo takes the best care of us, calks ahead to let us know when car will be delivered and completed, super professional and courteous.... He is the best!

Joe

Oct 29, 2015

My service rep went far beyond his job to make sure we were happy campers. I may now consider buying a car from this dealership.

Richard

Oct 25, 2015

THE VISIT WAS AS GOOD AS IT GETS. GREAT GROUP TO WORK WITH. THE SERVICE CONSULTANT WAS AS GOOD AS HIS WORD.

Jami

Oct 22, 2015

Osama Fakhouri is an asset to your company. He listens to the needs of the customer and goes beyond satisfying them.

Keri

Oct 22, 2015

Second vehicle in a year from Nevin and first from Greg. Excellent experience all around. Will continue buying here as has/will the extended family.

Storm

Oct 22, 2015

I had dropped by with a few questions which George Fox promptly answered, as well as pointed out the area of concern on the vehicle for my future reference. An appointment was made for MY convenience, even though they could have taken care of my vehicle immediately. When I returned for my appointment, everything was taken care of in a timely manner. Thank you.

Joaquin

Oct 21, 2015

We had a very easy experience. We had been to other dealers trying to give us the run around. WE contacted your dealership and Spoke With Rudy and asked if the ad in the paper for the cruze was real. Rudy told us to come down and check it our. WE fell in love with the offer and was very happy with the service we got. Very hassle free.

Michael

Oct 20, 2015

We originally test drove the Tahoe in August with Eric, he explained all of the features of the Tahoe and we explained that our current BMW lease was not up until October. He stayed in-touch with us after the test drive and put us in-touch with the sales manager Sam. Sam and I negotiated the transaction via e-mail and came to a price prior to me going back to the dealership. The day we went to pickup the vehicle it was washed and ready to go the paperwork was exactly what Sam had agreed on and it was honestly the smoothest purchase I have ever made. Everyone involved from the potters to the finance manager they all did a great job!

Matthew

Oct 19, 2015

They were very informative, ensuring I was aware of the latest deals. The finance team worked to get me the best deal and ensure I was aware of all of the "ins-and-outs" of leasing. Nice team and well done!

Lionel

Oct 18, 2015

I have always been pleased with the customer service. Lately I have been in many times with transmission issues on my XTS. Although no one likes to take their car in with a continuing problem my service rep. Nobu Damon handles the issue in a very painless a professional manner. It is always a pleasant experience.Thank-YouLionel L. Tarin II

Irene

Oct 16, 2015

So far, every department I have dealt with has been great. Financial department never returns my calls or anyone available to help me. Either they are to busy or simply do not call back. I have called 3 days in a row, left message with receptionist with no call back. I had to call my sales rep for assistance.....Finally spoke to Sharon , she was very rude because I was already frustrated when I finally got a "real" person. It took me 3 days of calling to reach anyone about my loan and paper question.

Paul

Oct 16, 2015

It was great not many places I could go and get a deal with 501 credit and only a thousand down. Even fewer where I could go and get 2015 Buick! Experience was great fun and would do it again. I would recommend it to anyone looking for a car.

Andrew

Oct 15, 2015

Excellent service by service representative and also very nice people driving your shuttles. Had my cabin filter replaced and warranty service on a leak in the battery. Very happy. This is my second year with your dealership and think your service department does an excellent job.

Jenny

Oct 14, 2015

George was the one who checked me in and got me all handled. He is awesome and always a pleasure to deal with!

Jesus

Oct 14, 2015

It all started with Vince Catalano and Alfonso at the sales floor, to Bob in parts and Javier in the service department. They treat you like family and always go above and beyond. This is greatly appreciated by all of us at the Prieto Household. Thanks again.

Heidi

Oct 12, 2015

It was more the Salesman than the dealership. Johnny was exceptional, he was knowledgeable, not fake and didn't waste my time in any way

Scott

Oct 11, 2015

My experience with Mark Christopher has always been a good experience. The staff is always courteous and helpful. My service writer, Nobu was extremely helpful and accommodating. I appreciate everything Mark Christopher has done for me.

Bret

Oct 10, 2015

David Miller is such a professional adviser. On the phone he walked me through if a screw had made my tire irreplaceable or not. Then he went out of his way to get the tire for me. An employee I would like to work with every time I need service on my Buick Encore.

John

Oct 10, 2015

Our sales person and finance manager were very knowledgeable and the car buying experience went smoothly. The whole process only took about 90 minutes. Including the test drive!

Rudy

Oct 10, 2015

Called the sales person, told him what I needed to happen. He found me a vehicle and had the deal worked out. I was in and out of the dealer within 90 minutes.

Hasan

Oct 6, 2015

Greg Hess helped us with our suburban and I would absolutely refer him to my friends. Greg was very helpful, patient and knowledgeable. It was all around a great experience.

Andre

Oct 5, 2015

I am so thankful to have met Paul Galindo and the outstanding staff of Mark Christopher Auto Center. I have never felt more at ease about a leasing transaction than I do with my new Buick. I have leased several cars before and Paul is by far my favorite sales representative I have ever dealt with. That's above Mercedes, Audi, BMW, and Honda. Paul made me feel so excited about my new car. I left your place knowing I got the best deal possible. Thank you all at Mark Christopher, I will be back again.

Preston

Oct 3, 2015

Joe Gonzalez was very helpful. Made an effort to find all rebates for us. Very pleasant experience in dealing with all of you

Luis Roberto

Oct 2, 2015

We had recently bought another car with my daughter, so we knew we coupd go back to Alfonso for help. He was just as helpful the second time around. Our experience was definitely pleasant.

Melinda

Oct 2, 2015

SALES CONSULTANT JAVIER VALLE WAS AWESOME! HE WAS ABLE TO HELP ME GET THE TRUCK I WANTED AND I AM VERY HAPPY WITH IT! THANK YOU JAVIER!

Ricardo

Oct 2, 2015

George Fox (Service rep) is always courteous and professional. I have taken my car in for service for the last 3 years and will always take it back to Mark Christopher Auto Center as long as George Fox is there.

Lisa

Oct 1, 2015

I am very pleased with the service done at your dealership. Every time I bring in my truck all service and repairs are done in a timely manner with 100% satisfaction.

Nareman

Oct 1, 2015

It was a good experience.I went to look only, I end up buying a nice suv. I can't imagine if I went to buy, I probably would bought two..everyone was nice and helpful.I thank you very much.I love the car.

Paul

Oct 1, 2015

Surprisingly Quick In and out and the coffee was not that bad excellent waiting area comfortable and clean what else can i say good work

Tatiana

Sep 30, 2015

The service was very fast and good, I even got a complementary car wash. I really appreciated that I didn't have to wait until next day to get my car. The only situation I didn't like was when I was asked by the person that attended me if I have any question about it, and when I tried to ask the guy, he cut me off by just telling me the name of the part that was being replaced; thing that I already knew. I thought that was rude, and that he didn't want to explain... anything else I think is a good dealership to go.

John

Sep 28, 2015

U lost a Million Dollar business. Your competitor got it!

Eleanor

Sep 26, 2015

My experiences have all been great!!Everyone is pleasant and courteous and helpful. I always wait for my car when I service my car. It's never hours. I always make an appointment. Nobu is great always updates me to the status of my car. Thanks again!

Florencio

Sep 25, 2015

First of all I want to thank Patrick Bruny for being such a great overall person. He had the right attitude and skills that got my dad exactly what he wanted. Knowing my dad and his ways, I know how stubborn and hard headed he can be at times. But... it must of been the great staff at the dealership and their hard work that got my dad happy driving out in his new truck.

Alicia

Sep 24, 2015

No problem walked right in and when done walked right out. Nice courteous people everywhere. The new service area looks really nice.

Connie

Sep 24, 2015

Darian is always professional, friendly, and makes certain I am kept updated on any needed service, or timeframe of completion of service. Car wash, too. Great Customer Service!

Monica

Sep 23, 2015

It was great, I was listened to and checked up on to make sure I was happy. Plus, they were able to work around my schedule easily and even finished much quicker than I expected.

Alfredo

Sep 21, 2015

Scheduling an appointment to have my car serviced was easy. When I brought the car in, I was given an accurate estimate of cost, and the time servicing would take. When an additional service problem came to the attention of the mechanic, I was made aware of it, and given a revised estimate of cost, and time it would take to complete the service. Everything was thoroughly explained, everyone was courteous and the waiting area was comfortable.

Brenda

Sep 21, 2015

The staff was ausome my experience with the staff was great. Jose Jimenez and Faddy was friendly and nice. They both worked hard to make sure that we were a satisfied customer great job guys

Irene

Sep 21, 2015

I had a great experience and sales rep was nice, listened to my concerns and questions. I was not hassled and the sales rep explained everything to me so I can understand the process. Financial rep was really patient with my questions, helped me understand the process as well. Bottom line they were not pushy and that was a BIG thing for me.

Loren

Sep 21, 2015

Mike Biddle and Nevin Cordero were amazing! I was referred to Nevin after I had a problem getting help on my lease I was currently in. Nevin was very helpful and did all the behind the scenes work as Mike helped me pick out my new vehicle!

Priscilla

Sep 21, 2015

Everyone there was very friendly and made me feel very welcomed. The gentleman who helped me out made my car buying experience exciting. He did a great job of getting me the best financial rate possible and took his time answering all the questions I had. I'm glad I went to your location for my new car!

Cherish

Sep 19, 2015

Service was superb, as usual! Jackie provided excellent and thorough customer service. She addressed my concerns and answered all my many questions. Thank you very much Jackie for your patience and assistance during my visit. I would also like to thank the tech that worked on my vehicle.

Albert

Sep 18, 2015

The only people I would deal with are moe and vince. Their always willing to go above and beyond to satisfy. I purchased my 4th vehicle from moe. Like I said before if moe leaves my business will follow him. Moe and vince are great assets to the dealer ship and I hope they get the proper recognition they deserve other than my review.

Mandi

Sep 18, 2015

They were great friendly no haggling. Sales team was very helpful and willing to do whatever needs to be done.

Alex

Sep 16, 2015

Friendly and professional staff. Had my truck ready sooner than expected. New waiting area is comfortable and clean with complimentary coffee and a good selection of other beverages for sale.

Kevin

Sep 16, 2015

As always my experience with the dealership is exceptional. Dave Miller always go beyond the call of duty to make sure that I am always taken care of.

Floyd

Sep 15, 2015

Mark Christopher is the only one to lift my hood. I keep going back cause I get treated fairly and always get taken care of. I will keep going back.

Margarita

Sep 15, 2015

Mr. Rudy Cervantes was very professional, and work with us above and beyond expectations to find the right truck for us.We appreciate the Mark Christopher team for ther professionalism.

Willard

Sep 15, 2015

I know that When I call George that I am guaranteed prompt thorough service. He always arranges my service to meet MY schedule and informs me of specials on what I am having done today as well as future service specials. I could not be more pleased.

Fernanda

Sep 14, 2015

Dario is great and very helpful . He didnt make any passed judgement. Didnt treat us any different. He is very proffessional.

Dennis

Sep 12, 2015

It was rather a lengthy process, but the person in finance was very customer service oriented which we appreciated. It made our car buying experience worthwhile. The salesman initially working with us was very pleasant and accommodating.

Alicia

Sep 11, 2015

Great selection, great customer service, and so far so good on the promise of getting the extras put in to our vehicle.

Marie

Sep 11, 2015

I spoke to Paul Galindo told him what I was looking for went to your dealership and he showed me what he had and I bought he was very friendly. He is an asset to your dealership. I have previously purchased a van from you in 2007 and was very satisfied with all the services and they great employees that's why I went back to your dealership Thank You

Harold

Sep 10, 2015

Great new facilities & really fast service. We went to go eat nearby and our car was done before we finished eating

Mark

Sep 10, 2015

Everybody was very nice Paul did a great job and gave me a great deal and I would definitely recommend him to anybody I knew interested in buying a New vehicle

Ricardo

Sep 10, 2015

Moe was great. He was patient and thorough. I would definitely recommend my friends and family to Moe and this dealership.

Marcella

Sep 9, 2015

At Mark Christopher everyone makes me feel so comfortable. They explain things so clearly. Rigo is absolutely great he kept me posted on my beautiful Silverado. Javier fixed everything I need. My truck is good as new..... Thank you

James

Sep 7, 2015

I believe they always go above and beyond for their customers...the car wash was broken, yet they still managed to wash my car which was wonderful!! My car was in desperate need! Thank you!!

Christina

Sep 6, 2015

My experience was incredibly pleasant. The showroom was clean, fresh and spacious. The staff were all very knowledgeable and helpful. I received the best service by the 3 staff members that assisted me.

Jerry

Sep 5, 2015

Everybody was very helpful and took the time to understand my wants and possibilities. The facility was amazing and had a large inventory to choose from

Pamela

Sep 3, 2015

The 1st step was to call and speak with someone. I was transferred to Antonio Robinson he was professional answering all of the questions I asked he even provided his personal contact number. My husband talk to him and he informed Antonio it would take us 2 hours to arrive .He stated he would be there and to call if more information or direction where needed.On Aug 28,15 we purchased our 2015 Chevy Cruze .We called Mr . Antonio to inform him that we're interested in purchasing truck for my Husband. Once again he was willing to be of assistance to us.Thanks Antonio you Rock!

Doreen

Sep 2, 2015

I went through Internet Sales and was helped by Jose Barrera. He responded quickly and found the exact type of 2015 Colorado we were looking for. I usually hate buying cars but this was actually a pleasant and stress free experience.

James

Sep 2, 2015

took my SS Trailblazer in for new battery and taken care of within a few hours. Also drove my Lt Trailblazer in for balancing of a tire that was plugged a week earlier and they took care of that withing 20 mins. Everyone is always courteous when we come in.

Maria

Sep 1, 2015

It was great to go in and take care of my car needs and then I was told I had a recall for my car and I got a free rental. Thank you for the friendly and efficient service.

William

Aug 30, 2015

They get me in and out, They do a good job. George Fox knows what he is doing. He is a keeper.

Donald

Aug 29, 2015

Everything was awesome they took very good care of my wife and I thank you very much they went above and beyond to get me into my truck

Harley

Aug 29, 2015

While I was in to have my oil change, they were also able to perform a recall on the DIC for the odometer readout. While it did take longer to perform, it saved me a second trip to the dealership to have it corrected. All of the staff was friendly and helpful. The new waiting area made it easier to wait. I would suggest that a more non-partisan TV channel be chosen for the viewing fare. Listening to Donald Trump and other RWNJ's got tiring during my 3 hour visit!

Enedina

Aug 28, 2015

I am very happy and satisfy with the great customer service but I am more happier with my vehicle!!... lol ...Thank you very much!!... :)

Richard Jennifer

Aug 28, 2015

I was very pleased with my visit. Javier in service was very kind and quick to notify me when my care was completed.

Tara

Aug 28, 2015

my battery went bad Friday afternoon, got a jump got it home but it didn't hold a charge. called the dealer, they said it still under warranty bring it in Saturday. I took it down and they fixed, the battery was bad and its running great. I also had a loose hinge on ne door and they fixed that too :) thank you!!

Bruce

Aug 27, 2015

I feel your people did what they could do but it`s out of there hands. The guards on doors are coming loose do to using two way tape, should be a recall not charging more than a body shop would charge. I`ve bought chevy`s for more than 50 yrs and the glue is coming apart more than one way. Bruce Rosenberger Have not exhausted all resources yet ,social media etc.

Jesse

Aug 27, 2015

Smooth, friendly service,I had to go back to resign the deal due to a particular bank not being able to appropriately finance. Everyone was very professional. Greg Hess and "the team" are top notch!THANK YOU MARK CHRISTOPHER!Jess C.Proud Chevy Owner

Fredrick

Aug 25, 2015

It was a difficult situtation after returning 7 times for the same problem but hopefully it's repaired now. I have to say great customer service

Michael

Aug 25, 2015

Every person I came in contact with was friendly and willing to help. The store is comfortable. Negotiation was low pressure and friendly.

Karen

Aug 21, 2015

I will always like Mark Christopher. I love my car, she's been the best ever. I only have one concern. I have complained for a few years that she looses power. Meaning I can be pressing on the gas and you can hear the engine but nothing happens, and after a few seconds it slams into gear. I know this is not normal, and its slowly getting worse. Ya'll didn't want to hear me keep complaining about it, but its starting to worry me that I am going to break down on the freeway going to or from work. Now I am going to have to come up with the funds to cover that repair when it happens. (That was not right of you!)

Miguel

Aug 21, 2015

Our family strongly recommends Mark Christopher to anyone in need of buying a car or just getting a vehicle serviced.We have done so for years and love the service we receive from start to finish.

Timothy

Aug 20, 2015

Took my car in for door misalignment from the factory and they were quick to get me in a rental so I could go about my day and get things done. When I picked up my car, everything was perfect. Great job!

Maria

Aug 19, 2015

Very friendly, make you feel welcomed, try their best to help you out. Absolutely amazing and would definitely recommend to everybody.

Bahram

Aug 18, 2015

There are very friendly staffs at Mark Christopher , They try to understand the expectation of their clients as well as their wishes to buy a nice and affordable car.Mr. Mo Azmat was helping me to find my favorite car.

Lynn

Aug 17, 2015

Effortless and excellent service each time we visit no matter how small or how large my problem with our vehicle is!

Juan

Aug 15, 2015

My experience with Mark Christopher was great the sales person was respectful,friendly,courteous and very helpful and not pushy at all to get a sale. We got a great deal on my first ever brand new car a 2015 chevy malibu and would gladly buy car in from them in the future.

Cody

Aug 14, 2015

Great experience. Always pleased with my service. Salesmen aren't pushy. Nice experience. they are very thourough with the process and explaining the features.

Steve

Aug 14, 2015

tony was great on helping my wife and I find a great car. it's been years since I've been to a dealership because of some bad experiences. But because of tony I definitely will be back.

Tamara

Aug 13, 2015

I will be coming back in to trade down to a Traverse. Fady and Emeterio have been so helpful and patient in trying to make me happy. Thank You, both and I will see you in September

Cynthia

Aug 12, 2015

The professionalism of the salesperson was 100%. He was very patient with me. He answered all of my questions and concerns.

Johnny

Aug 12, 2015

My appoint time was 7:00 AM. I was met within 5 minutes of my scheduled time. I waited for my vehicle to be serviced and it was completed in 2 hours. My only negative comment is that the service advisers begin taking cars in at 7:00 but the mechanics don't start until 8:00.

Carl

Aug 11, 2015

I have been having my vehicles serviced at mark Christopher for over 10 years. George fox has been my advisor the whole time and along with the service I get from mark Christopher George is the reason why I return every time even though rotolo Chevrolet is a couple miles from my house. Thanks George for your help and professionalism..

Fidencio

Aug 8, 2015

This is our 4th car we've purchased from mark Christopher Chevrolet and from michelle Cicconi. We will keep on buying from her and from mark Christopher

Owen

Aug 7, 2015

Matt Olson is the best service writer there is. Every time I take my car to the service center at Mark Christopher, its usually for a big repair. I give Matt an explanation of the issue, and he understands, he of course is a car guy. Matt makes the process easy, calls back within 30 minutes of leaving a message, and is always up front when other issues may be present, and the owner may not be aware of them. Had a minor issue pop up where a technician forgot to bolt the fog lamp to the bumper, and Matt took care of the issue immediately the next day.I own a 9 year old corvette, with 150,000 miles. Because of Matt, and the great work by the service center at Mark Christopher, I would consider buying a new or used car from here because they take care of their clients! I will make sure all of my GM cars are serviced here.

Sylvia

Aug 7, 2015

People their are very nice and helpful. We love their service. People their show they care and are willing to go out of their way to satisfy the customer needs or concerns. We are proud to be part of their family. I will recommend them to my friends and family.

Melissa

Aug 6, 2015

MO WAS OUR REP AND WAS AMAZING. HE HELPED US AND ANSWERED EVERY QUESTION WE HAD. BY FAR THE BEST CAR SALES PER WE HAVE EVER DEALT WITH.

Cody

Aug 5, 2015

The technician who worked on my car was very knowledgeable, helpful and polite. It was nice to see that the service department treated my car with respect and now it runs better than ever!

Miguel

Aug 5, 2015

The salesmen at your dealership make purchasing a car there a breeze. We have been taking our business to you for many years. We love your staff never had any problems that would make us go elsewhere

Thomas

Aug 5, 2015

I had to have my 2015 Corvette serviced so I needed a rental Enterprise had No cars Fady Salib and Antonio Robinson Went out there way to make sure I had Vehicle Great Job!!!

James

Aug 4, 2015

N0bu in service took very good care of my everything I needed. Enterprise was very helpful also.You have a great team working there,

Julian

Aug 4, 2015

Was not pressured into buying. Mike Rodriquez was courteous and explained the different features the Canyon had.He showed me the advance technoligy the vehicle had.

Dean

Aug 3, 2015

Nevin and Greg helped us find the perfect car to fit all our needs. They were professional and friendly as well as very knowledgeable! It was our first time buying a Buick and we are excited with our choice.

David

Jul 31, 2015

THE STAFF WHEN TROUGH ABOVE AND BEYOND TO GET THE BEST DEAL POSSIBLE. IT WAS THE BEST EXPIRENCE WHEN YOUR BUYING A NEW CAR.

Kristy

Jul 31, 2015

I was very pleased with the service I obtained from Emit and everyone else involved. They made it an easy and enjoyable process.

Louis

Jul 31, 2015

George Fox is the best .He called early as soon a he knew my truck was not Gonna be ready .Was great at explaining all the issues & what to do .10 + thank you

Roberto

Jul 31, 2015

My salesperson, Matt was very kind and helpful and after I purchased the car , he explained how everything worked. I was very happy with my entire experience.

Gary

Jul 30, 2015

As always, the service experience was great. I give George Fox credit for that. He is the best service advisor that I have ever dealt with.

Kathryn

Jul 30, 2015

Waited 2.5 hours for what I thought was just an oil change. I am fine with the tire rotation and inspection, However waiting for the car wash was a bit much. Especially since it was not clean inside at all. I would have rather got my car back sooner and paid for a car wash. Making an appointment a week in advance for an oil change, I wish I had been told it was a 2.5 hour process. I drive an hour each way so my whole day was consumed for an oil change.

Robert

Jul 30, 2015

Service was excellent, but no agent asked me if I was a AAA member. I found out after paying the bill that I could have saved 10% ($34) IF I HAD BEEN ASKED. This is why you didn't receive top grades.

Sardar

Jul 30, 2015

Overall it was very pleasant and quick. The dealer took care of me and answered all the questions, specially Steve was very friendly. I would highly recommend him.

Verla

Jul 29, 2015

Upon notification by OnStar that the pressure on my left rear tire was only 29, I took my car in and they visually checked see if there was a nail or something that would cause the loss in pressure. Finding nothing, the brought the pressure up to 37 on all my tires. About 3 or 4 days later, the pressure was back down to 32 and I took my car back to have them check further. This time they did a more exhaustive check and found a small nail and patched the tire. The employees were all very courteous and helpful.

Richard

Jul 27, 2015

Very good service. Only complaint is that this is the second time I got my truck back with grease on the carpet, mat, door sill and a spot on the door. Someone definitely had grease on their shoes and was not careful about keeping feet on the protective paper. I got it cleaned up but it took about 20 minutes. Not real keen on having to do this after every service. Other than that, everything was great

Yolanda

Jul 25, 2015

My experience this time was wonderful. I thank you for turning my feelings around. My prior experience was so negative that I was considering finding another dealership to do business with.I want to thank: Dino and JeffThey were instrumental in changing my mind about going elsewhere. I want to thank them for their professionalism and remarkable customer service.Thank You

Matthew

Jul 24, 2015

My experience was pleasurable. The newly renovated waiting area was great and comfortable. My service writer was great at communicating with me on all aspects of my service.

Manuel

Jul 23, 2015

I enjoyed and appreciate the friendly service I received. Mark Christopher customer service representative George was particularly excellent. Explanations and an honest time was given for repairs. My car came out of the service department fixed and with a nice wash! :)

Raquel

Jul 23, 2015

I went in on a Saturday and there was a little bit of a line which is normal for a saturday. However the line moved rather quickly and George took car of us right away! My cat was ready for pick up sooner then I expected, great experience!

Bronell

Jul 20, 2015

I was greeted by Matt one of the service representative in your newly remodeled Service Center. He gave careful attention to my request for doing the scheduled service for the oil change and checking the overall performance of my car. He was polite and professional throughout the service process. He is to commended on his show of patience and integrity. My car had the courtesy wash and it ran smoothly after the oil change. Thank you. Ms. Ingram

Bruce

Jul 20, 2015

I thought the new customer lounge was nice. However, the Fox News channel content is offensive to me; one of your customers.

Joann

Jul 20, 2015

George Fox is great! I appreciate his honesty and that he makes me aware of what the car needs but doesn't try to sell me on things I don't need. He always takes good care of my car and gets me in and out in a timely manner.

Jason

Jul 18, 2015

Paul did a great job of explaining everything about the vehicle also called after to see if my girlfriend needed anything explained to her. Was very thorough

Patricia Ann

Jul 18, 2015

I had an enjoyable stay I waited on my truck it took a few hours but I didn't have anything else to do so I watch TV there instead of at home the service was good

Bonnie

Jul 17, 2015

Very good experience; always takes too long tho when customer is paying cash.but it was o.k. The sales flor was busy.

James

Jul 17, 2015

Everything was great, except, the wait to get the car back! What I mean by that is I received a call that my car was done, took me about an hour to get there, saw the cashier & paid.....then.....I waited for 30 minutes to get the car! Suggestion - Have the car completely done, service & cleaning or whatever, that way when a customer pays, the car is ready to go! Other than that, George & the brunette (forgot her name) cashier were great; it was just the wait for the car after the call was made an hour before that it was ready! Thanks & have a great day! The 4 star rating was a reflection of George, the service rep, it was for the wait after the car was ready!

Laura

Jul 17, 2015

Dave was on time , no waiting time to check in for my appointment. I waited for the service to be completed and the lobby was clean and comfortable.The work was done as promised and the price was fair.

Roberto

Jul 17, 2015

I had a pretty bad experience the previous time when I had to take my car to Mark Christopher. They took more than 5 days just to do the diagnostic. This time was way better, it took one day to repair my car.

Shaela

Jul 17, 2015

Jesse is awesome!..Not only does he know his inventory, product knowledge is excellent , and his how sales approach and ethics worked very well for me..

Angel

Jul 16, 2015

My experience was beyond great. Jaun Carlos ( JC ) was awesome. Everything went smooth with no hick ups. This is my family second vehicle bought from Mark Christopher and the second vehicle with JC.Love your dealership, your high moral in your employees from every department. This is why I will always deal with JC and Mark Christopher. Thank you again.

Guillermo

Jul 16, 2015

Great customer service. Salesman Jesse Reyna was very helpful. The buying process was really easy. All my questions were answered.

Linda

Jul 16, 2015

Jerry is a asset to your sales staff...pleasant, patient and willing to work hard to make sure we were satisfied with the car and sale.

William

Jul 15, 2015

I was treated completely professionally. The service on my Cruze was completed on time. I'm very happy Mark Chris has renovated their service area. It's comfortable and clean.

William

Jul 14, 2015

We only bring our vehicles here for service because of George Fox. When he leaves, so will our business. He has consistently proven over the years that his knowledge, honesty and integrity are what keep us coming back.

Edgar

Jul 10, 2015

Pedro was real cool we had gone to have a quick look do to it being late and going to return the following day. Pedro came up to us and went out of his way to help me and was real cool with us. I had been to other dealers and none were as easy and fast as here thanks again

Samantha

Jul 10, 2015

My experience at your dealership was awesome! Aledo was my sales rep and he was great! He kept me informed throughout my experience. He answered all my questions and was very pleasant. Also Lloyd was awesome. He was great and explained everything and was very helpful.

Elsa

Jul 9, 2015

Nobu delivers exceptional service. You team in Cadillac repairs do an excellent job repairing, changing the oil, etc.I always recommend your shop and dealership.

Gregory

Jul 9, 2015

By far the best, smoothest, and most pleasant vehicle purchasing experience I've had. The staff was all very attentive to our needs and made us feel welcome and at ease.

Jim

Jul 9, 2015

Thoroughly pleasant. Jeff and Matt took very good care of me in discussing my needs, clearly understood who the customer is and had a completely enjoyable experience.

Virginia

Jul 8, 2015

My husband and I have been Mark Christopher customers since we were married 34 years ago. Would not go anywhere else!

Robert

Jul 4, 2015

I ordered a 2015 Stingray. Jose was great at keeping me updated at the status of the order and when it arrived.

Joanne

Jul 3, 2015

They fixed my sun roof and it works great. The only problem was that I was billed for the full price when it should have been $50 warranty work...Still hasn't come off my card yet but I will wait...

Gregory

Jul 2, 2015

My Sales Consultant was a Stud, his charming personality, extensive product knowledge and insight on local hot spots to eat was Impressive. Greg Hess is the ultimate Sales and Leasing Agent to purchase from...

Karen

Jul 2, 2015

Sam A and Sam F did a GREAT JOB. They listened to our requests and needs, and found the correct vehicle for us.This is our third or fourth car that we have bought from Sam A. All I do is call him on the phone and set a time to meet, the rest is all done by him.

Kathie

Jul 2, 2015

Great service. In fact they found the driver alert assist in the drivers seat had never worked. Did not know I had that feature. First time it went off I jumped. LOL. Love that my car was washed. Mark Christopher is wonderful.

Kevin

Jul 2, 2015

Very good experience. Was very happy with the deal and the service we received. We would definitely come back to get another vehicle.

Zelma

Jul 2, 2015

I arrived early for my appt, Dario took me in expedited my service call and I was out and on my way real soon.

David

Jul 1, 2015

Check-in was very quick despite the 7:00 a.m. arrival and lots of vehicles in the queue. Service was completed quickly and efficiently and additional questions were answered competently. It would be nice if you had wifi in the customer lounge.

Henry

Jul 1, 2015

The best! words can't explain how easy and fastIt was to drive off with my dream truck! Jose Barrera is the bestIn sales and Steven in finance are awesome!!

Michael

Jul 1, 2015

Very fast. George Fox is a pro. I got a ride to the airport in about 5 minutes, which was great. Truck was finished a day early. Fast service when I picked it up. Everything was fixed as promised.

Gary

Jun 30, 2015

Gregg Hess was a pleasure to deal with. I would definitely recommend him to anyone interested in purchasing or leasing a vehicle.

Armando

Jun 29, 2015

I live in Ontario and had gone to two other dealerships that promised us the world, then we went to Mark Christopher. That day I knew thats where I would buy. We could not have asked for a better experience that we got with Paul. We have already recommended Mark Chris to others. We shopped a lot of difference places, but the selection here was better than any other place we went...The people make the difference. Our salesperson Paul was extremely knowledgable, but very down to earth. He gave us options. One of the advantages after the sale was the Business Office. They actually had financing much cheaper than I could get at my own bank. I was really pleased from the introduction handshake to the delivery. Paul even went out of his way to send me a video and pictures of my new car. Thank you Mark Chris, you hare the best.

Erika

Jun 29, 2015

Antonio was amazing, I could not have asked for a better sales person. He made buying a car as easy and smooth as possible. I have already recommended friends and family. Everyone else at the dealership was very nice as well. Thank you

Sue

Jun 22, 2015

Brought in our 2013 Cad with only 5000 miles and having problem with the transmission not going in reverse. Have only driven a few miles since picking up and hope this is the last of this problem but handled to our satisfaction

George

Jun 20, 2015

You have an outstanding group!! George Fox is the BEST!!Great service and customer service---I certainly hope General Motors is aware of this "top notch" operation.

Joanner Paulus

Jun 20, 2015

It was the best customer service we have ever had, our internet manager was awesome and very helpful, we will buy all our cars from him now and recommend family too

Marco

Jun 20, 2015

I love the customer service. Everyone is very friendly. I love that they wash my car before they give it back to me. I don't wait much when I make an appointment.

Rosemary

Jun 20, 2015

Amazing staff, great prices and a huge selection!!! We only purchase all our cars here!!! Bought two here within the ladt 12 months and are beyond pleased!!!! It's a no brainer, stress free experience at Mark Christopher Chevrolet, they treat their customers right!!!

Storm

Jun 20, 2015

Greg Hess was really great in watching for our new vehicle and alerting us to its arrival. He personally coordinated the additional items we wanted during the purchase. Finally, he did an awesome job in the final delivery of our new Silverado. Awesome experience with Greg.

John

Jun 18, 2015

Dario confirmed the phone number to call when the car wash finished. The call instead went to another number on file. Therefore, I received it 3 hours after the original call. I now had to wait for traffic to subside to return from Orange County to the dealership. This was a 5 hour delay that I personally feel could have been avoided. I also wanted information on trading in my vehicle and I'm STILL waiting 4 days later for a reply.

Anthony

Jun 17, 2015

I could not believe how easy this car purchase was. After all the small print in every ones ads and after all the silly little jingles and commercials we see on tv, I called, I came in and Paul Galindo changed my whole outlook on the car buying experience. He was waiting for me on the show room floor at the promised appointment time with keys in his hand to my desired vehicles and even had keys to other brands and models that were similar. The paperwork was drawn up, and the deal was done. Just that easy. I felt like I got the Universal Studios Tour experience, as Paul drove me around the entire dealership and off sight lots and showed me the inner workings and behind the scenes of the dealership. How a car is shipped by truck, unloaded, inspected, and so on. My favorite piece tho? How the service department functions. All the vehicles I have owned in the past, no salesman has every done that for me. No more guess work when my time for service comes. I never knew that a dealership went through so many different steps to ensure a quality product and quality delivery. Thank you Paul Galindo and the entire Mark Christopher staff for EVERYTHING!

Elvia

Jun 16, 2015

I definitely feel respected and treated with a genuine concern for my road safety and satisfaction. I look forward to a long lasting professional relationship with Mark Christopher Auto Center.

Shawn

Jun 16, 2015

The sales team was very friendly ,professional and helpful in all ways . I had a very Good Experience shopping and buying my New Silverado from Mark Christopher Chevrolet. And a Big Thankyou To My salesman MO Amat, he made my my experience in finding exactly what I need very quick and easy. Thankyou again!

Joshua

Jun 15, 2015

The SERVICE was excellent and the advisor Matt Olson was always in communication with my about my truck, best experience ever at a dealership

Kathleen

Jun 15, 2015

We were very happy with the service we received by the two men that helped us: Greg and JC. We had a unique situation and needed to purchase two new vehicles. They went above and beyond to make sure we were getting the best deal and that we were leaving the dealership happy. They were never pushy and were always understanding when we had a concern. They made this car-buying experience a great one.

Mary

Jun 15, 2015

Your people are awesome!!! Everyone I had contact with was professional, friendly and helpful. I've only had Mark Christopher service my vehicle since purchase in 2011. They will be my future dealer for all automotive purchases and service.

Michael

Jun 15, 2015

The staff was very efficient with helping me to get my car serviced asap and held a very positive attitude while the construction was still going on AT Mark Christopher Chevrolet Thanks Michael Mendoza

Robert

Jun 15, 2015

The service technician was very helpful and on it. I really appreciated how fast the work was done considering I used my extended warranty. They verified everything and I had my vehicle back in a timely manner.

Arlen

Jun 12, 2015

Greg Hess was very pleasant, easy to work with, gave me a great price, not quite what I hoped for on my trade in, but close, and finished the whole process quickly and efficiently. I was very satisfied

Sharon

Jun 12, 2015

George did a great job of keeping me informed on the progress of my vehicle and every concern I had was addressed and repaired where necessary,

Andy

Jun 10, 2015

From the first Email, to making an appointment, to going to have our first maintain check, we have been very impressed with all the employees. We have mentioned this dealership to our friends who are thinking of buying a car.

Michael

Jun 3, 2015

This was my first brand new purchase and didn't know what to expect. Always heard buying a car took forever so I was very surprised on how quick it went. And am very pleased with my truck!

Mohamad

Jun 3, 2015

Very friendly staff, great deals. I leased a 2015 chevy cruze and Jose Barrera was of great help. he kept going back and forth to give us the best deal we can get as well as to get our papers done ASAP. Also John Mendez introduced me to the staff so I thank him for that. Overall, awesome experience!

Diego

Jun 1, 2015

Fred did a great job helping us find the car we loved. We bought two cars and really felt like we mattered.

Mayleina

Jun 1, 2015

Nobu is always awesome, quick and easy! He is the man! Jeff Rizzi is so cute and friendly he is just a peach of a man to deal with.

Morten

Jun 1, 2015

I enjoy having George as my Service Rep as well as a familyfriend, Rodney, who thoroughly understands truck problemsand can determine the cause, like my warped front brakes which were repaired last Friday.

Robert

May 31, 2015

It was an awesome experience the sales man, Isreal Gonzalez that helped me and wife out was very patient and help. I was very impressed with the way he took the time to answer each and every one of our questions and if he didn't know he researched for it. Thank you for the great experience to Isreal and the rest of the staff at Mark Christopher Chevrolet that helped us out.

Jacquelyn

May 29, 2015

I told the salesman what I could do and what I wanted, he told me what he had and what he could do. There was no pressure put on me at all, it was a very pleasant experience. It was th first time I had bought a car by myself and the salesman made me feel very comfortable. He was very nice and informed me of everything and did everything he said he would do. He was the best!!!

Jeffrey

May 29, 2015

On a very busy day, our salesperson Norman Edwards did a great job of explaining the lease details of the car we ultimately leased. Finance person Sam, was great, and I appreciated not being pressured into purchasing any number of Dealer Add-ons. The finance part is my least favorite portion of the whole deal, and this was the first time it went just fine.

Piccola

May 29, 2015

During visits to your dealership, my satisfaction stems from the excellent service rendered by Mr. George Fox, Service Representative. Without his customer-services satisfaction, even in the presence of possible dealership's improvement needed, my repeated visits for auto/truck purchases and vehicle services, would cease.

Virginia

May 29, 2015

I called the night before and spoke with Jose Barrera and I told him that I really liked a car that I saw online. When I came in the next day the car was waiting for me, It only took two hours to get my car. That was the fastest I ever waited to buy a new car.

Bob

May 26, 2015

My experiences with Dave Miller have always very positive and professional. He is prompt to contact me with updates on the status of my vehicle and does as he says. I very much appreciate his professionalism.

William

May 23, 2015

Oroginaly i took my 2014 cts for a oil change and was told the cat would be washed! To my surprise, after a 3 hour wait, wiyh an appoontment, it wAs not washes. I contacte the service manager(wade) and he rescheduled an appotment and took great care of me. Happy camper now!

Brian

May 22, 2015

Dario is the service advisor that I have dealt with in the past and this time as well. I called the afternoon before about my check engine light that came on. He quickly made a reservation for me for the next morning. Dario is very accommodating and pleasant to work with and always provides the best customer service.Thank you Dario!

Jason

May 20, 2015

Just recently leased a chevy Colorado and i have absolutely no regrets. i was helped very promptly and Michael and the whole staff made everything in the deal go extremely smooth. i am a customer for life. Thank you!

Carlos

May 18, 2015

Had visited two other dealers in my own area (Los Angeles and Cerritos) and was not satisfied with the customer service. Greg Hess was a informative, no pressure and a delight to work with.

Bertrand

May 16, 2015

i was not there very long, which was great. And, i did not spend any money, which was even better

Charles

May 16, 2015

Service writer Dave is always professional and pleasant. This was my first time riding the shuttle and the lady driving was very professional, pleasant and an excellent driver. I had some recall work done that seemed insignificant so I cant really judge the proficiency of the mechanics.

Brandon

May 15, 2015

Israel knew I was in a hurry so he did the best he could to get my deal completed so I was in and out of the dealership within an hour and a half. Thank you very much!

Heather

May 15, 2015

George in service always helps out the best way he can and keep you informed about the vehicle. Bernie in parts is always nice, informative and helpful.

James

May 15, 2015

Everyone is very courteous when we come in, even during the construction to improve the service area. George Fox managesthe service dept. with a great crew.Always receive calls if they find something else that they think should be done, if not during the current maintainence or the next time we come in.

Victor

May 15, 2015

It was a good experience, Paul and Richard was very helpful. I only wish the purchasing process did not take as long. Was waiting for a lot longer than i expected.

Arthur

May 14, 2015

Though construction was rampant in the Service Area, there was a nice young girl who was there immediately in the temporary Service Area who took my initial information and got my Service Representative as quick as I could step out of my truck. The waiting area was a bit primative with the tent but it was made as nice as it could be. The service this trip was a lot quicker than my last trip there. Last trip was a three and a half hour service time for an oil change and tire rotation, this time I was out in about a little over an hour.

Cheryl

May 14, 2015

Had appointment, in and out and also had a re-call check and didn't really add more time. Everyone friendly and helpful.

Chester

May 14, 2015

This was a great experience. The Sales Manager and sales person were very helpful and really went the extra mile to help me get the truck that I wanted. Even during the wait, I was always kept up to date on where things were in the process. A great experience

Jacqueline

May 14, 2015

Great service. Looking forward to my next visit. I like the big tv!I know someone who wants to buy a Buick SUV. Do you offer rewards for referrals?

Julian

May 14, 2015

Just want to say that Javier V. in sales made my experience easy and enjoyable. He answered all of my questions and worked very hard for me and my wife to drive away in a brand new truck that same day. I would highly recommend Javier to anybody in the future

Sherman

May 14, 2015

Javier is excellent in providing awesome Coustomer service. He called and gave updates about my car like he promised. He is always courteous and helpful and that is why I always ask for him. He is efficient and excellent at his job.

Barry

May 13, 2015

I can tell you that Dario in your service department is GREAT! He always is very helpful and respectful and I feel he has our best interest in mind. The prices charged for parts and labor are too expensive in comparison with other normal service work but the quality of service is good.

Maria

May 13, 2015

I was quite pleased that I did not have to wait three hours for an oil change, which was my experience on my last visit even though I had an appointment. Although the dealership is undergoing renovations, they appeared to have a system to get he customers in and out quickly.

Tara

May 13, 2015

my trip to the dealer was great, i made my appointment online, i had an inside door handle that was broken and it was fixed during my appointment. i was very happy to have everything done in one trip! thank you to my service tech Brian!

Timothy

May 13, 2015

My sales rep. Colleen was on it from the moment I called them while I was out of town working till the moment they handed me the car keys. Even a few days after she called to see if I was happy with the purchase (witch I am).I was so worried I wasn't gonna be approved to get a new car.But she made it happen. She truly went above and beyond.Never made me feel like I was being worked over. I felt like she was truly working for me. I will always buy my cars from Mark Christopher for now on. And will always ask for her to help me. I will also recommend my friends and family to mark Christopher and let them know to ask for Colleen.

John

May 11, 2015

Nobu was awesome. I called him that morning, told him the issue and my car was done that afternoon. He was clutch! A great asset to the GM team

Lakesha

May 11, 2015

Gerald Waters did his absolute best to make sure I left happy with my lease and I am. Thank you Gerald!

Lilibeth

May 9, 2015

My husband and I really appreciate the best service we received from your sales team. This is our 2nd SRX with Michelle Cicconi and as always very happy and satisfied with her services. I am looking forward to deal with her again in the future.

Christopher

May 8, 2015

We worked with Dominic and he was excellent. He understood what I wanted and he worked with the manager and gave me a great deal. I am completely satisfied and would buy another vehicle from Dominic and Mark Christopher Chevrolet.

Ruben

May 7, 2015

EVERYONE WAS VERY PROFESSIONAL & COURTESY.FROM THE FINANCE TO THE SALES MAN. I WAS ALWAYS OFFERED SOMETHING TO DRINK. THE SALES MAN WENT THROUGH THE WHOLE VEHICAL INSIDE & OUT. I WOULD RECOMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY

Trina

May 7, 2015

George Fox n Mr Reid made me feel valued & cared for both my car & myself. I could've been stuck with out a vehicle for the weekend or work days. Please pass my words of thanks to them both.Trina

Carolyn

May 2, 2015

Joseph, our salesman, was patient with us as we were trying to decide what car to buy. He was kind and reassuring. No pressure sales. I will definitely buy my next car at MArk Christopher.

Diana

May 1, 2015

Excellent personal service, and on a Saturday ! Your service manager was exceptional This is the kind of service I have come to expect from Cadillac .

Alan

Apr 30, 2015

Our sales person Michael Biddle was extremely knowledgeable with the features of the car. He was also extremely polite and attentive, making sure we were comfortable at all times during the transaction. I have nothing but great things to say about Mr. Biddle. I will recommend the Mark Christopher Auto Center to our family and friends based purely on the treatment we received.

Alberto

Apr 30, 2015

My first visit to your dealer was awful. But was convinced to go back and saw Joseph Gomez and never felt more comfortable and excited about purchasing a new car.

Alejandra

Apr 30, 2015

The salesman was awesome. He truly made my experience one of the best ones I have had while buying a car. Thank you Javier.

Jerry

Apr 30, 2015

Rudy was very helpful. He answered all my questions. I came to look at a truck. With his help we purchase a new truck.

Wayne

Apr 30, 2015

Took my 2014 Silverado in for a service to have the oil changed Appt. time 9:00am i was told it would be one hour and i waited it was done when they said the Employes were friendly and courteous the Dealership was clean, I couldn't decide where to take my truck for service and I am vary happy with Mark Christopher and i will return in the future

Lynn

Apr 25, 2015

My check in clerk was professional and polite and very efficient bubbly young lady my auto check up was quick

Gary

Apr 24, 2015

I arrived and spoke to George Fox, I told him what I needed done. He took care of my request. I am happy with the service I received.

Nicole

Apr 23, 2015

Antonio (Anthony) was amazing.... his partner Fady... not so much. I give five stars only for Antonio. I brought my sister in law to purchase a vehicle as well. He rubbed them the wrong way immediately. Attempting to strong arm them from the moment he sat down. When it was time to conduct my own business I let him know I needed to leave shortly, this did not even faze him as he was constantly with someone else while I was trying to complete my deal. I ultimately had to leave only to have him contacting me while with my family to come back and close the deal (which BTW was not the best he could even offer) I also thought there might have been some sort of referral, but there was not... Fady didn't seem to even care that I added a new customer to their business. This is also the second car that I have purchased with Mark Christopher Chevrolet.

Randy

Apr 23, 2015

Everything went a smooth as silk. Car was serviced as requested and service completed in a timely manner. The courtesy van drivers were very friendly and helpful. New brakes feel great so far!

Cynthia

Apr 22, 2015

service writer said it would be about 1.5 hours to complete, they had it done in about an hour, great!!!!

Joseph

Apr 22, 2015

Little concerned about tire pressure shown on my service receipt and what my car display showed??? Missing one valve stem cap after service???

Nancy

Apr 22, 2015

I worked with George Fox in the Service Department when I brought in my 2014 Corvette for a Chevy recall issue regarding the fuel tank fill pipe and also for a scheduled oil change. I'd worked with George several times in the past when I had brought in my previously owned 2001 Corvette for service. I like working with George because he understands how I value my Corvette and he's also respectful of my time. He is always friendly, courteous, and conscientious. He does his best to see that I receive great service. That keeps bringing me back to your dealership. I'd also like to commend Matt Olson in the Service Department. George was on vacation when I'd called in to make this most recent appointment to bring in my car. Matt answered the call, made the appointment for me, and arranged to order the recall part I'd need when I came in. I'd worked with Matt another time in the past when George was on vacation. Like George, he was also great to work with.

Patricia Ann

Apr 20, 2015

There was a mixup with certain things that I ordered on my truck and I had to wait over two months to get it with my special order but I just recommend that after you get your car or truck that you go over it completely before you sign.

Andrew

Apr 19, 2015

You were quick and accurate and able to find two more major problems that I would not have known about.

Antonina

Apr 17, 2015

Paul was VERY patient with me on which cars I wanted to look at and went out of his way to make my experience even better with not even knowing if I was going to be able to purchase a vehicle. Out of all the cars I have ever purchased, I wish I knew Paul before all the other cars I got. A lot of salesman are very pushy and do NOT work with you. But Paul did the opposite. So Thank you for that. I am very happy with my new car!

Tina

Apr 17, 2015

When ever I need service George Fox is the go to guy. I just called the same day, received my oil change and got my car back the same day nice and cleaned. I have been going to Mark Christopher since I was a little girl my Parents bought a lot of cars thru them and I have done so also being raised as a Chevrolet girl.

Adam

Apr 16, 2015

Casy was great. Excellent service,extensive knowledge of the vehicle as well as facility. He made it a fun,quick and easy experience.

Felipe

Apr 14, 2015

very good customer service, Mike went out of his way to help us out and find the vehicle that we were looking for.thank you

James

Apr 14, 2015

Everything was great except the wait! Heard a service tech tell a customer on the phone that when it's slow, that a regular oil change would take 2 hours; that's to long! I was told the same! Would've been 5 stars & a 10 rating otherwise!

Jasmine

Apr 10, 2015

Quick and painless. Went in for an oil change and it ended rather quickly. Also requested a spare key and an owner's manual and Nick the Greek stepped in and helped me out!

Jesus

Apr 9, 2015

Mike was very prompt on his knowledge of the vehicle and was not a pushy car sales person. This was the most pleasant purchase I have ever done

Michael

Apr 9, 2015

It takes almost 3 hours for an oil change. I would like to see this process done in one hour. The service is awsome and will continue to bring my truck back.

Stefanie

Apr 9, 2015

I was thankful for everything Joe Gonzalez did to get the deal closed. He really went out of his way to get papers signed.

Yvonne & Anthony

Apr 2, 2015

From the phone call with Brittanie to Paul G. the salesman and everyone in between and after, excellent care and advise. I had a decision to make and the help was just that very helpful. Even the finance dept man was great. A very, very grateful thank you to all, especially Paul G.

AB

Mar 28, 2015

Nobu always makes my experience a good one in the service department at Mark Christopher and he is the reason I keep coming back. Thanks Nobu!!

Floyd Staggs

Mar 28, 2015

There was a very pleasant pretty young lady in the lounge tent handing out bottles of water and being friendly. Interesting new twist. Keep it up. As usual my service went well and quickly.

Julie M

Mar 19, 2015

We purchase all of our cars at Mark Christopher Auto Center. Whether we finance or lease they all take great care of us.. Nevin and Greg are awesome to work with!!!!

Vanessa Pete "A loyal customer"

Mar 19, 2015

Top notch customer service as always from your Service Representative Mr. Nubu at the Ontario division.

Robert and Donna

Feb 23, 2015

Gerard was a great help to us!! He knew the price range we could afford and found it! We were test driving another truck when I received the text message of pics of the truck we wanted!! Thank you Gerard!!!

Aaron

Feb 13, 2015

Brian B. did a great job, was informative, and professional. He deserves a raise. He shows great interest in his work, and I think he deserves more for his loyalty. If he does not have a raise by the time I come back, I will think less of your company.

Irma Salcedo

Jan 19, 2015

Mr. Michael Livoti at Mark Christopher Chevrolet Auto Center was very courteous and helpful with picking out and purchasing my 2015 Camaro. It was a rainy day and he kept the whole day pleasant as I shopped for the Camaro. They have so many vehicles to choose from! He helped me set up the blue tooth, on star and took photos of me with my new vehicle and e-mailed them. It was a pleasant vehicle purchase experience.

Flip

Jan 6, 2015

I purchased a new 2014 Chevrolet Silverado 1500. I was helped by Joe Gonzalez, who was very friendly and not pushy at all. He got me a great deal. He was very professional and well minformed about the vehicle. It was a very easy, smooth and positive experieince at Mark Christopher Chevrolet.

Ron M.

Dec 30, 2014

Dave Miller has been the best service consultant to work with. He is the reason we continue to purchase our vehicles from Mark Christopher.

Troy and Shawn

Dec 28, 2014

Gerrald our sales person was fantastic! The smoothest vehicle purchase we have ever had and am telling my family and friends that Mark Christopher Auto is the best place to purchase their next vehicle. Thanks Gerrald and the finance team for all your work getting us into our new 2015 Escalade!

Sportsman

Nov 26, 2014

I had an awesome trip to find the vehicle I was looking for. I was being helped through out the whole time and was very happy with my choice on the truck I selected!

DannyD

Nov 15, 2014

Overall I recommend Mark Christopher for buying a car and getting service

kl

Nov 3, 2014

I live on the Central Coast. I tried to deal locally and searched lots of dealer websites. I called several dealers to the North and South. Mark Christopher Chevrolet was by far the most helpful and the most competitive over the phone. I am a Real Estate broker and negotiated a really good deal, almost to good to be true. I worked with the internet sales manager named Sam F. I thought for sure when I got there some of the terms would change, trade in value, interest rate, money down. No way, nothing changed! They treated me great and had me back on the road within an hour on a Sunday! I love my Black 4x4 Silverado and will be back again! Thank You

Maycore1

Oct 24, 2014

George Fox is the best and is an asset to Mark Christopher.

Larbear

Sep 7, 2014

We love our Cadillac ATS and the service department has been great!

Zphotogal

Aug 27, 2014

This was by far the best experience I've ever had buying a car. Sam was easy to work with and made it a breeze. I felt no pressure (which Always worries me before I get to the dealership). It is the first time I've had a sales associate spend so much time teaching me about the car. He graciously answered all my questions. I would recommend Sam and this dealership to anyone looking for a GM car.

Picky

Aug 13, 2014

After 3 days of car dealer interrogations, I decided to take my Daughter to Mark Christopher Auto Center. Paul Galindo greeted us and agreed to just answer a few questions. Little did he know she had 100 questions and done her research on buying a car. Paul was very patient with us and more than happy to answer all of her questions with concise detailed answers. 3 hours later Paul, had convinced my fear of commitment, picky daughter to take a test drive in a Chevy Cruse. Another 2 hours passed and she drove off the lot in her very own car.

LUZ GOMEZ

May 16, 2014

5/14/2014 leased a 2014 GMC terrain for my wife, she love It, that is what she said, is hers any way, thank to johnny, Lynn, LLoyd and the rest of the crew, go Mark Christopher

Charlotte

Apr 26, 2014

Everyone there is so nice and courteous. They fixed my air conditioning problem, they were very busy when I came in but they took care of me the way customer service should. Will definitely come back if I need to. Also bought my car there and had a great experience as well. Gave me the best interest rate anyone woukd give me, I have already referred people.

ElaineA

Apr 22, 2014

I ended up purchasing a Chevy Sonic and I love it. I went in with an idea of what I wanted and let the sales person know and he took my ideas and ran with it. The sales rep was very helpful and informative and he made what I thought would be a painful process smooth and easy.

Vanessa Pete

Apr 11, 2014

- Excellent customer service provided by your service representative Nubu. - Recently had oil and complimentary car wash greatly satisfied with work. - Would definitely recommend this dealer and overall service to a friend!

Happycampers

Mar 28, 2014

Friday late afternoon I stopped by to "just look". Norman Edwards met me on the driveway and NEVER pressured me. He listened to my needs (able to tow 5th wheel) and thoughts. I was directed by my mechanic to purchase a 2500HD, though Norman was glad to sell me what I was looking for, he offered suggestions of a 1500 5.3L V8 that had the towing power I was seeking. I explained though tempted to move forward I would need to speak with my wife and once again Norman was very considerate and offered me his business card. After dinner my wife and I returned, once again to "just look". My wife was in favor of the selection 1500 White Diamond, unfortunately Norman was Out on a Test Drive. I left him a message and we left. We received a phone call from Norman before we returned home. At the encouragement of my wife I returned to start the paper work. Once again Norman respected my request of No Money down and a trade-in of my 2000 Dodge Ram. Anticipating the stereo typical "can't you put some money down or let me have you talk to my manager", none of that happened. Norman returned with the numbers that were satisfactory to our budget. I was introduced to Steve Zavosky, who was very informative, and put me at ease with all the offers I chose. To include my wife on the contract it was necessary to return on Sunday afternoon. The professionalism and friendly attitude continued from not only Norman and Steve but all the associates that crossed our paths. There was a Due Bill that was completed within 48 hours of signing. George Fox was and has been very helpful and professional in seeing to my satisfaction with the Ecbond and spray on bed liner. Everyone I have been able to share our experience with has only heard us speak praises towards the exceptional associates at Mark Christopher. Job Well Done.

MESarm

Mar 21, 2014

First off, SAM is da MAN! It was a typical Friday night on 3/14/2014...Went out to have sushi and over dinner after months of hearing my husband going on and on about the Cadillac CTS, I said ok, let's take a look at them after dinner! What turned out to be a night of "browsing" and we almost got a way without anyone bothering us on the lot, it never crossed my mind that I would be driving home in a BEAUTIFUL 2014 ATS sedan! This car GORGEOUS inside and out! The technology inside is unsurpassed and I love ONSTAR! I thought the CTS was too big for me, hence the reason I opted for an ATS. I hate the whole car buying experience, but it was rather painless and Sam Fakhouri made such a "SMOKING" deal, we really couldn't resist! I am so glad, he approached us just as we were walking away, because if he didn't we would still be talking about Cadillacs, rather than driving one! GREAT JOB SAM!! Thank you for spending time with us even after the dealership was closing for the evening to make this deal happen!

Andrea B.

Feb 7, 2014

I brought in my ATS to get a part replaced and was very satisfied with the service I received. The one person that stood out during my service experience was Nobu Domon. Not only did he explain everything that was going to be done to my vehicle but he also arranged for me to have a rental car while mine was being serviced. This is important to me so I don't have to miss work. My vehicle was ready before the promised time. I will be returning to get my XTS serviced soon and will definitely request Nobu to arrange this for me. Thanks Nobu!

eparker

Feb 6, 2014

First time taking my Buick Encore to Mark Christopher for service. What a difference from the two other dealers I have gone to. Services were done, they even washed my can and vacuumed the inside! I'll be back!!!

MalcolmR.

Jan 31, 2014

The sales person that helped me was very helpful. No intimidation, easy buying process.

H&J

Jan 8, 2014

When the deal fell through on another Chevy Volt at another dealership, my husband and I turned to this one to purchase one of the two they had on their lot. We had already done all our research, checked into the vehicle history, etc., and were ready to buy it sight unseen. We already had the wheels in motion with our credit union to have a cashiers check cut to pay for it. It seriously couldn't have been a simpler sale. When I called, I didn't even try to haggle. I told him we were ready to buy and were ready to pick up on Monday. I asked the guy who answered (Gomez) for a copy of the OTD to be emailed to me, and he wrote down my email address. He said he would send it right out. I then called him back a second time a few minutes later to give him my credit union's fax # so he could fax the buyer's order to them (the one and only document they needed to cut the check). This was Friday night (1/3/14). The credit union was closed Saturday, so we intended to purchase the Volt on Monday after picking up the check. Gomez specifically went out of his way to explain to me how he would still get that buyers order faxed out asap that night, so "he wouldn't have to worry about rushing around on Monday morning", and everyone could hit the ground running with paperwork etc. Guess what? I never got an email, my credit union never got a buyers order, and I never even received a phone call from the dealership to follow up on the situation. We've since purchased elsewhere and are very pleased with our decision. If you guys were a diner, you'd be the type that screws up a cup of coffee.

Dave in Palmdale

Dec 28, 2013

I inquired about a 2012 Camaro, they answered ALL my questions, listened to what wasw important to me and I was driving out with a 2012 Camaro. The price was great and they were able to obtain a great interest rate for me! Truly a professional dealership. I drove all the way down from Palmdale and it was worth the trip!

ShellH

Nov 8, 2013

Had a good experience buying a new 2014 Chevy Cruze LS automatic in red. My sales guy was Armando. I went in for an ad car well under msrp. They had 5 in stock in several colors just as the ad said. They brought me the car I wanted to test drive and did no upsell. They also added the conquest rebate with just my proof of insurance since my previous car was totaled and I did not have its registration. Once that was done the numbers came back right and we had an easy deal. My dad says the sales people often don't even know the ad exists and may give you a hard time to get the deal, but here they were very easy to deal with. They apologetically informed us we'd have to hear them pitch the extended warranty a few times (the sales guy, the closer, and the finance guy each), but they didn't push when I declined each time. I also pushed for them to get a bit lower finance rate and they did. Basically, I got the exact car I wanted at an amazing price with a fair financing rate and a low monthly payment, all with no hassle. The dealer was very professional over all. After the sale, Armando helped me set up my onstar and connect my phone via Bluetooth. He pretty much went over the whole dash with me. I've never had a car salesman do that after a sale, so that was nice.

Jeff Serra

Apr 12, 2013

Amazing service and price! Nevin Cordero and Scott McDonough made leasing my 2013 Cadillac ATS so very easy and pleasant. Thank you!

Truck Guy

Jul 27, 2012

Just purchased a 2012 Chevy Silverado. Love the truck, salesman David took great care of us. When I showed off my truck at work come to find out one of my co-workers bought their last 5 vehicles from them.

nickk

Oct 26, 2011

I went in to buy a tahoe and the saleman was such a rude guy I ended up walking out. It is beyond me how a saleman can screw up a sale on someone that is there ready to buy! The guy was so arrogant and condescending towards me I ended up just leaving. Wont go back there....ever!