Used Cars for Sale at Martin Honda in Newark, DE

Genevive

Oct 14, 2016

Excellent service. These people are professionals and sensitive to feelings. Ed goes above and beyond for us. He was recommended to us by our son. We live in PA but we went to Ed McDowell simply because he treats us like a family. This is the 4th car of the entire family from Ed.

ELAINE Y

Oct 7, 2016

Dealing with Martin Honda was one of the best buying experiences I have ever had, and I have had many! I will definitely be going back when my lease is up. Thank you Mike and Walt!

Karen894

Sep 27, 2016

As soon as I walked on to the parking lot to start browsing, I was approached by a salesman who politely asked me if I was being helped by anyone. I loved how patient, courteous and non pressuring Joe was while showing me different vehicles. I will have to say I've been buying cars for 30 years and I've never experienced a sales person who went into such detail about every part of the vehicle than Joe did with me. Please please please give Joe Robinson a raise because he was so caring and I've never had anyone like that before but will continue to use him to help me buy my families cars. I felt like I could make a much easier decision about which car would be what I was looking for and now I know how much value Honda actually puts into their vehicles, which I never knew before. During the buying process, the sales manager made me feel very welcome and extended themselves to me for anything I might ever need.

Kayoman

Sep 27, 2016

Tiffany Dicarlo helped me find the car of my dreams. She is very helpful and makes car buying simple and easy. I would recommend her to anyone.

napoleonikeocha

Sep 25, 2016

This dealership was great the sales consultant that worked with me was wonder and very professional all through the process ( Ms Lopez) was great and an really happy and worked with her in getting my new car.

2006CivicCrackedEngineBlock

Sep 22, 2016

I could not ask for better service and quality of warranty work. Martin Honda went above and beyond to offer an a brand new loaner car (2016 Honda Accord) for 5 days and a free car wash. It was so hard to give the beautiful loaner car back though. We'd definitely go back to Martin Honda to purchase our next car.

lisa6270

Sep 19, 2016

SUPER nice guy!! (And yes, he was very knowledgeable...) my husband and I were there for a very long time, but it didn't seem like it. Mark also saw to it that all of our questions were answered not only in a timely fashion, but an accurate one also.

CindyB

Sep 18, 2016

Over the past 28 years, I have worked with 4 Honda dealerships in 4 different states. Martin Honda tops them all. As an educator of Sales and Service Excellence, this dealership totally "gets" that the sales process is 100% grounded in service. Everyone I spoke with, and I mean everyone I encountered at the dealership, was respectful (to me and each other), genuinely happy, and fully focused on providing the ultimate experience for me as a consumer. From the receptionist to the sales manager, to the general manager, to the business manager, and more . . . outstanding professionals! I left the dealership with a new vehicle without being "sold." The experience was so fantastic, my husband went back 10 days later; we are now the proud owners of two new Hondas! This dealership will not disappoint. I'd drive to them if you want to experience servant leadership!

MRevak

Sep 18, 2016

Loved the experience provided by Shari and the rest of the team at Martin Honda. Felt valued and appreciated, and Shari went to great lengths to find a solution for me. Will definitely go back at the end of the lease and recommend this dealership to others. Great experience!!

Cdunn

Sep 14, 2016

I purchased a Honda Pilot, my salesperson was Tiffany DiCarlo. She did a wonderful job from start to finish. Very satisfied and look forward to working with her again. Thank you!

Tim83

Sep 14, 2016

Me and my wife have a growing family so we decided our vehicle needed to grow as well. We were torn between the Toyota Highlander and Honda Pilot. After going to Martin Honda the decision was clear. Our sales person Tiffany was so helpful and knowledgeable that it made our car buying experience enjoyable for once.

bw99

Sep 13, 2016

Very happy with my new car. Mark was great to work with. He answered all of my questions and did everything he could to help figure out the best options for me. I'll definitely recommend.

Thomas J Gobeil

Sep 13, 2016

the people at martin honda are all very professional and very nice to work with. communication and service is exceptional and negotiations were pleasurable. i've been a customer at martin honda for over 10 years and will always return when i am in need of a new or used car. i've been to other dealerships but no one else has measured up to martin honda.

Gemini521

Sep 11, 2016

I've been a customer of Martin Honda since 2003 and would never think of buying a car anywhere else! I have bought 5 cars from this dealership and salesman and have always had a very pleasant experience. I always leave highly satisfied!

AFPJ84

Sep 10, 2016

Needing a vehicle, but having limited credit history the sales representative, Joseph Robinson, was helpful, patient and worked not pushed me into a new vehicle. The financial Managers that worked with me, Larry Murray and Nick Mervian, we're helpful and not solely focused on making the sale. I am pleased, comfortable and grateful of the time Joseph Robinson spent with me and the help the dealership provided to me. I am comfortable recommending Mr. Robinson to others looking for someone who is not just focused on what he gains from the sale but, cares about helping his customer.

Florence Deputy

Sep 10, 2016

Great experience! Very Happy with the sales service we received and the great team effort that helped us toin locating the CRV that we wanted.

#sharigodwinrocks

Sep 7, 2016

My sales DIVA,Shari, was absolutely phenomenal. She ensured that she listened to my needs and was able to meet each of them. I was totally impressed by her knowledge and energy. She simplified the process of purchasing a vehicle!!

gkmm4779

Sep 7, 2016

Very pleasant experience. I went in wanting to purchase a car, and was able to do so without any negative occurrences. I have purchased vehicles from Martin Honda in the past and have always been pleased.

Amit Kumar

Sep 2, 2016

Chris is really amazing person. He always ready to help me in any terms. I really recommend Martin Honda for buying a new car from him if you really want to buy a worth good car. He is just amazing guy.Thanks!

SBS

Sep 1, 2016

I was getting too much noise while driving my Honda Accord, i have visited most of the repairs center at Delaware, and i din;t not get the proper solution to fix the noise issue, most of the repairs center told me it was a Transmission issue, and too much cost involve to fix the issue. later i been to Martin Honda Service center, and discussed with the work shop representative, with in a hr they came up with proper solution and fixed the noise issue, and i was very much satisfied with the service and tons of thanks Martin Honda service person.

Judbar35

Sep 1, 2016

He was a pleasure to work with. No pressure, kind and considerate. A very pleasant experience. I would recommend the dealer to anyone needing a car.

Mrakowski

Aug 31, 2016

Recently purchased two HRV's from Martin Honda. My daughter needed a new car and Shari Godwin was a great help showing us Civics, CRV's, and HRV's. She was informative and knowledgeable about the vehicles as well as sensitive to our needs and our finances. It was a pleasure doing business with Shari and would definitely recommend her to other prospective car buyers.

Gotit

Aug 24, 2016

We arrived in parking lot an Walt good man met us was very professional an helpful told him what we wanted to test drive an that was the beginning of a great car buy no pushy pressure from him

crvhonda

Jun 24, 2016

GM PHIL ROCKWELL AND STAFF AY MARTIN HONDA (NEWARK , DE) DID A GREAT JOB OF MAKING ME (THE CUSTOMER) FEEL COMFORTABLE & SATISFIED WITH MY HONDA PURCHASE. I WHOLE HEARTEDLY WILL TELL EVERYONE I KNOW TO VISIT MARTIN HONDA FOR THEIR HONDA VEHICLE PURCHASE. AL SPERA (HONDA OWNER)

Phil

Jun 23, 2016

Called Monday afternoon to bring my car in Tuesday morning. (My window fell into my door and I knew the power window regulator just broke from being old). Had an 8:15am appointment that I scheduled with a woman there. She asked what time I was bringing the car in, I said at 7:30am or so. Got to Honda Tuesday morning and handed my key off and was asked when I needed the car. I said as soon as it can be done. 12:30pm (no call from anyone) I call and get told my service rep was out for lunch but someone else would call me back. 1:45pm. Still no return call so I call yet again. Forwarded to Doug who informs me that the 8:15am appointment time is just a drop off time for my car. I said no, that's totally not true I was asked for what time I wanted to drop off. So then it was blamed on "new" people and he says well we never book anyone in the morning because we only work on waiting people's cars before noon. He says do you need it before 5pm. I said "yes!" He claims he will have to arrange some things but they will get my car in earlier.3:00pm call and ask for status. None given but the claim is Doug will get right back to me. He doesn't call me. 4:00pm still no call I call them and ask for an update. Hasn't even been looked at yet, although the counter woman does her best to camouflage this by just saying oh I have to check with Doug on it there should be an update but he will call you right back.4:30pm I finally hear from Doug who tells me what needs to be repaired which I said yes I know that I brought it in for that. I say yes repair it!!!Doug says oh we should be done around 5pm. I said oh great thanks. 4:40pm another call from I assume the service desk apology person because she claims it's been soooo busy and asked if I had been called back. I say yes and thank you but there's no reason my car should sit all day there and it wasn't looked at till after 4pm which was horribly disappointing. I say well I suppose I will get another call from someone when my actual car is done. 5:15pm Doug finally calls to say my car is done. A full 9 hours after I dropped it off and past even 5pm when they claimed it would be moved up in line. The part they replaced is $54 on Amazon. They charged $127 for a power window regulator. I will gladly go anywhere else for any service I need for my vehicle.

Rachel

Jun 4, 2016

Just wanted to acknowledge the fabulous service that was given to me at Martin Honda when purchasing my new 2016 CRV. Garnett Johnson was very knowledgeable about all the features that come standard or optional as well as the safety features. He ensured he understand what I was looking for in a new vehicle and provided great customer service. I would recommend this dealership and working with Garnett if you are looking to purchase a Honda

Mr. Ron Moore Senior

May 20, 2016

To whom it may concern when I went to Honda I did not have appointment set up I talked to a guy named Bob and then he assists me in everything I explain the type of problem that I had going on with my car and then he was very nice about it he was very comfortable in telling me everything he knew about the situation so therefore I had it worked on and the people in the manager was very nice to me especially the service manager he helped out a whole lot with this he explains everything as confirming what I was saying so I like that that so I'm very satisfied with the services and everything that Honda provided me with and I will still continue to go there to get service for my car footnote as a company like Honda Servic Company here on Cleveland Avenue it's more than likely people will continue to come toHonda if Honda think customer first and customer service continue to speak nice to the people people will continue to come like me

William Campbell

May 1, 2016

Will DeBlois was very professional and courteous. The experience was very refreshing. He gave us his full attention, and had buyer best interest at heart. It was nice to see a young individual be so respectful. He did a great job!! We would recommend family and friends to Will. The all around experience was great after visiting 3 other dealerships (Subaru, Nissan).Manager, Mike Carfagno, went out of his way to show his appreciation during and after sale.

Stephanie Henry

Apr 21, 2016

I PURCHASED A 2009 USED CHEVY AVEO FROM MARTIN USED CARS IN DEC 2015. CAR WAS MAKING ALL KINDS OF NOISE AND OTHER ISSUES WAS TAKEN CARE OF RIGHT AWAY. WELL 3 MONTHS LATER THIS CAR WHEN DRIVING AUTOMATICALLY SLOWS DOWN LIKE GOING TO CUT OFF THE RPM GOES FROM O TO 3 THAN DROPS DOWN AND TO 0. WHILE SITTING AT LIGHT THE CAR RPM MOVES TO 3 LIKE I AM PUSHING GAS . I CALLED SERVICE AND WAS TOLD THEY CANNOT NOT LOOK AT CAR BECAUSE THEY DONT WORK ON CHEVY . I REALLY DONT UNDERSTAND WHY SELL TO ME AND CANT FIX IT. ALSO I LOOKED ON INTERNET THIS CAR AND YEAR HAS ENGINE PROBLEMS.

Tony

Apr 17, 2016

Always have a pleasant experience when I have my car serviced at Martin Honda.

DWilliams

Mar 26, 2016

Had the pleasure of working with Carol, who is a true asset to her profession. 5 star experience from start to finish! Thank you Honda!

Dennis K.

Feb 28, 2016

David provided a great buying experience from the introduction, to the test drive, the price negotiation and closing out the paperwork. A true professional. I will be a return customer when I buy my next Honda.

KateS1213

Jan 28, 2016

My family is not originally from the area and this was our first time buying a car in Delaware. We were very happy with Martin Honda, especially working with Dave. We were in and out within the day and got a great price on our new vehicle. Dave was extremely patient with my husband and I as we went back and forth on the color of the car that we wanted. Great customer service and a great overall experience. The whole family loves our new vehicle. Nick was great in showing us the features of the car- especially as I second guessed the color choice, which ultimately has been fine!

honda

Jan 8, 2016

I want to commend Myra for her professionalism, understanding and the patience she exhibited, as she guided my wife through the decision making process on an HRV. She's a Keeper!

MrGau888

Jan 4, 2016

I've been buying from Martin Honda since 1999, and Carol Heyse has been taking care of me since then. I have many choices where to buy and Carol is the reason why I go back to Martin. She makes the buying process painless and effortless...she is detail oriented and extremely customer focus. Just bought an Accord from her...it took me less than 30 min to get in and out of the dealership!! Awesome service!

amraikowski92

Jan 2, 2016

My family has been going to Martin Honda for years now, always going through Dave Eno. My mom and I went looking for a car just because; I did not need one because I had a car that was paid for but we went to look for safety reasons, and I fell in love with the vehicle I bought. They have a great selection of vehicles and everyone we dealt with is extremely friendly and helpful. I honestly could not see myself going anywhere else for a car from now on!

J.Bossle

Jan 1, 2016

Shari Godwin not only showed us multiple models, but did it professionally, yet with a sense of humor! I have never laughed SO MUCH during the visit, making the car buying process an enjoyable one! She was patient with our questions and our concerns. Even 90 minutes after the dealership was scheduled to close, she stayed and took the time to show us the pertinents on our new vehicle! Shari was wonderful to work with and proved to be an asset to her profession!

HG

Dec 31, 2015

Kris Collins was very helpful in showing us the CRV and establishing our needs rather than pushing us to go with the highest model. He went above and beyond to mail us something we left in our trade-in.Overall Martin Honda did a great job making the buying process straight-forward, quick, and easy.

Marc Corvino

Dec 31, 2015

I have been purchasing Hondas from Carol for more than ten years. Each time it seems time be easier than the last time . No stress no pressure. Always a pleasurable experience .

wbdiiorio

Dec 31, 2015

Everyone of the employees there was extremely friendly and helpful with any question that I had. He helped me to make sure I got a great deal and made sure I knew about all of its features and truely knew the car he was selling me inside and out very well. Great attitude and very positive an upbeat.

Brianah

Dec 30, 2015

I would highly recommend buying a car from here. Several family members have bought both new and used cars and it was a great experience. If you go ask for Gene and he will help find your next car!

Delaware Diva

Dec 30, 2015

Fantastic service! Staff is knowledgeable, friendly which makes the overall experience in purchasing a car easy! I would recommend both family and friends to Martin Honda and to see Mr. Tull for impeccable service!

DominiqueW

Dec 30, 2015

Mr. Tull was super helpful. I went in with my grandmother to finally upgrade her car. She had a million questions and concerns and Mr. Tull never lost his patience or made us feel like anything less than his top priority. He was phenomenal!

Lindad

Dec 30, 2015

I purchased my first honda from Martin Honda in December 2005. I was really pleased with the vehicle and the service department, so when it came time to look into buying a new vehicle; I went back to Martin Honda.

Amanda

Dec 29, 2015

My fiance and I were looking for our 1st new car, and the staff at Martin Honda was excellent from start to finish. Gregg is a great salesman and made us feel comfortable during the entire process. He was helpful and informative, worked with our budget, and did not push us or make us feel taken advantage of financially. We left extremely happy and excited and highly recommend this dealership. Thank you Gregg for a great 1st time experience!!

Customer Service is on point!

Dec 29, 2015

I would Luke to recognize Chris Burnett as the best salesperson I have ever felt with and not just with car buying. He was so professional, funny, and so knowledgeable. I would recommend anyone looking for a car/SUV to see Chris, you won't be disappointed.

Double O

Dec 29, 2015

Mr Tull helped me out a lot. I went in just to browse and because of his great service and knowledge I decided to buy. Gene was a big help.

Great Experience

Dec 29, 2015

I didn't buy my vehicle just yet because I am still determining the cosmetic features that I want. I am working with an AWESOME salesman by the name of Chris Burnett, he is truly the reason I am going with Honda and not a competitor. The competitor has the color I want but not the customer service. I am looking forward to making my purchase soon with Mr. Burnett.

JMcLane2016

Dec 29, 2015

I usually never write reviews but my wife and I's experience at Martin Honda went beyond our expectations. When my wife and I arrived at Martin Honda we were greeted warmly by Mr. Edward McDowell. We've had very unpleasant experiences at other dealerships but the time we spent with Edward was very enjoyable and we found him to be extremely knowledgeable about all the vehicles on the lot. I would definitely recommend working with Edward McDowell. Thank you again for all your help Mr. McDowell!

peter

Dec 29, 2015

Purchased a Honda Civic recently,had a fantastic & smooth experience,Tushar was the sales person who assisted us and really simplified the process.Thank you

ShellyP555

Dec 29, 2015

I had to write and say how amazing my experience was at Martin Honda. I spoke with your sales person, Gene Tull and he made me feel comfortable and at ease with the car buying and really went out of his way to discuss every option and find the best deal for me. Even when I asked him to repeat information or help me to understand every aspect of the sale he never made me feel like I was wasting his time. I left the dealership feeling confident and even a little wiser from the experience. I would recommend this dealership to all my friends and family and have already started to spread the word about my great experience there. Thanks so much Mr. Tull and Martin Honda.Sincerely,Shelly Pratt

vgodreau

Dec 29, 2015

`Myra Lopez the sales consultant was just amazing. We were greeted at the door the moment we walked in. She is friendly and very knowledgeable of the products. Excellent customer service and best of all she is bilingual. Great Work. Love my new car!!

Alaurant

Dec 28, 2015

Eugene Tull is an honest, professional and knowledgable salesperson. We are so very pleased with our purchase and will return for my new car in two years.

carguy2688

Dec 28, 2015

Carol Heyse has been nothing but helpful for all of my needs. She always looks to make sure that you make everything simple and easy. I would highly recommend asking for Carol when you visit!

Lucero

Dec 28, 2015

Eugene Tull was very knowledgeable, friendly, and professional salesman. I felt confident that I was getting the best deal with his help. He answered all my questions and help me find a car that fit my budget. I was very satisfied with my purchase experience.

Michelle

Dec 28, 2015

Gene Tull was friendly and professional. He answered all my questions and had a lot of good information that helped me compare the 2 cars I was looking at. His customer service and follow up were amazing.

All

Dec 27, 2015

Shari is a very informed sales lady. She answered all of our questions without holding us up for a long period of time. She plays no games and works hard on the customers behave.

checkmate

Dec 27, 2015

Go to Martin Honda to buy your next vehicle and see Shari. She was absolutely positively the BEST! She's so cool in her approach with a laid back attitude. She treated me like royalty. Thanks Shari G.

Coloreddirt

Dec 27, 2015

Ed McDowell helped us to learn all about the new Honda CivicThank you for your helpI look forward to buying cars from Martin in the future.

Hammypenguin

Dec 27, 2015

Eugene was a wonderful salesman. He helped me to figure out which car was the best choice for me, as a first time buyer nerve-racking experience go and buy a car but he made me feel comfortable and confident that I was walking away with the best deal possible. Beyond that his warm and charming demeanor made it very easy for me to recommend him to my friends as someone to buy a car from and I know I plan to come back in the future if I was to get another car.

HappyWithHonda

Dec 27, 2015

I was looking for a Honda and I was referred to Martin Honda and told to ask for Ed McDowell. Best experience I've ever had looking for a car, Ed was very nice and knowledgeable - he really knows Honda's!

KSands

Dec 27, 2015

TheLibetti is one fantatsic salesman. Usually when purchasing a car and visiting dealerships, I feel like I'm being robbed blind but such was not the case with Michael Libetti and Martin honda. I recently crashed my car and was left in a vehicle-less emotional rollercoaster but TheLibetti helped me through it. He got me in a new accord quickly and at the right price. I strongly recommend martin honda to anyone looking for a new car. TheLibetti is a fantastic representative of the establishment.

Lee

Dec 27, 2015

I don't ever write reviews but I really had to say what a good experience I had at Martin Honda. Gene Tull worked hard to find the best car and options for my daughter. He's professional, patient and honest. I will be looking him up when I'm ready to trade in my car. Thanks Gene!

Nicole8214

Dec 27, 2015

My husband and I were looking at cars (I was trying to convince him to trade in his car). Gene Tull was the salesperson we spoke with. He was extremely knowledgeable and was not push like some car salesman can be. It overall was a pleasant experience , even though I lost convincing my husband to trade his car in. I would highly recommend Gene!

rahmad

Dec 27, 2015

Myra Lopez was very informative and helpful when reviewing details of my new car to me. This was my first time buying a car and she really helped make the process very easy for me. I would highly recommend that you seek her out if you plan to purchase a Honda from this dealership.

ridgewayp

Dec 27, 2015

I worked with Chris Burnett and he was a great sales partner. It felt more like a partnership than a sales transaction. He stayed in contact with me to provide updates, was never pushy and always made me feel like he was going to make sure I had a great experience. I would recommend Chris to others and would definitely work with him again.

ryan p

Dec 27, 2015

Came into Martin Honda looking to purchase a new Civic. Found what I wanted and was pleasantly surprised with the great service of Michael Libetti. Martin Honda seems to be one of the better, more reputable dealerships around.

Tcruss

Dec 27, 2015

We went to Martin Honda and ask for Ed McDowell on the recommendation of our friends who bought from himWe were very happy with our experience with Ed and Martin Honda

tori564

Dec 27, 2015

I've been shopping for a new Honda for sometime now . I stopped by Martin and meet Eugene Tull, and found both my new car and salesperson .

Wiggs

Dec 27, 2015

The dealership is very bright and modern with a super friendly team. Eugene helped my Mom and I and got me a great deal on my first new car.

Zman5508

Dec 27, 2015

Best time buying a car. Gene is low pressure and funny. Made a tense process easy going. Gene did a great job, will come back and see him again for another car when needed.

Dr. Joe

Dec 26, 2015

We were referred to Carol from family friends and couldn't be happier with our experience (and new car)! She listened to us in the buying process which made everything more efficient and enjoyable.

Hondaforlife0

Dec 26, 2015

I wanted to say thank you so much for the best sales person I have ever dealt with "The LiBetti". This was my second purchase from the dealership and my first with Mike. I was very pleased with the experience and the fair and upfront pricing. Unfortunately since you sold me a Honda I probably won't be back for many years but I hope "the libetti" is still there. Hopefully I won't have another accident. Of course the car was totaled but being a Honda it kept me safe and that's why I bought another one. Cheers!

scs1603

Dec 26, 2015

Michael Pijuan is by far the finest car salesman that I have ever met. We have leased 4 cars from him in the last 4 years because he is always straight up with us, always helpful and gives us great deals on cars.After the first lease car was totaled in an accident , Michael guided us through what needed to be doneand of coarse we leased another car from him. I live in Maryland and leased my CR-V from him in Newark Delaware. He worked with me over the phone which made the final transaction so mucheasier when I went to do the deal.Now for the icing on the cake.......Michael worked with us again to lease another car.....this time for my girlfriend. Now I ask any MAN out there,,,would you send your wife, daughter or girlfriend to buy or lease a new car without you ? Of coarse not!!! Well I have learned through the years that Michael cantrusted. I was shocked that he worked out an amazing deal with her. He treats us like we are close friends or family. We will be leasing another car from him in 2016 for sure. I recommend him to everybody I know.

Mina5104

Dec 25, 2015

Garrett Johnson sold me my car he was friendly and very informative I am a woman and I didn't feel like he was just trying to sell me anything I will spread the word about him to my family and friends

nikole21

Dec 25, 2015

Dealership was excellent in delivery process Nick saporito was great in showing me how AppleCar play works in my 2016 Honda Accord ex-l I was in and out in a timely manner

Happy

Dec 24, 2015

Chris Burnett helped me pick out my first car, when I saw it in the lot I knew I had to have it period. Chris Burnett gave me a great deal on it. Thank you!

HappyShopping

Dec 24, 2015

Nowadays, car salesmen just dont do enough of a good job and that their only objective is to get money out of your wallet. But, salesman like Garnett delivers an incredible and honest service and game me and my family a very pleasant experience. We will be coming to your showroom for the years ahead.

Jxw378

Dec 24, 2015

I recently purchased a 2016 Honda Pilot and am thrilled. Nick Saporito showed me how to work the navigation and the remote start. Dealership and employees were wonderful.

Mrcrooks

Dec 24, 2015

I purchased a 2016 Honda Accord. Nice Saporitos helped me with all my features and simply explained how to use each! Dealership was great and the personnel was fantastic.

Soap

Dec 24, 2015

We purchased a Honda Pilot, and we were very satisfied with the customer service and David Leno's willingness to work with us to finalize the deal.

Joy

Dec 23, 2015

Shari was great from the time we stepped into the dealership until the time we left with our new vehicle.All of our questions were answered showing she really knows the product.So glad that we chose Martin Honda for our vehicle.Absolutely would recommend the dealership and Shari to friends and family.

Nice

Dec 23, 2015

We were in to see Shari in and out without haggling over cost. She is an asset to your organization. Thanks Shari for your expertise and we would highly recommend you to our friends.

Mack

Dec 22, 2015

Visited Martin Honda , was greeted by Tushar who helped us with buying a new Honda Civic., Tushar was great and made the process easy & smooth

slijepcevic

Dec 22, 2015

Very good quality selections. Amazing service and and overall experience. Mr. Goodman worked well with me to purchase and finance an amazing vehicle for a fair price.

Carcarcar1

Dec 21, 2015

I was told if I wanted a car to go visit Ed McDowell at Martin Honda. Looked at the Civic's and loved them. He knew what he was talking about! Didn't end up making a deal because of other reasoning but I was very impressed with his knowledge about Honda & his care for him job.

csaunders90

Dec 21, 2015

my salesman Gregg Harris was awesome to work with and made the experience painless and enjoyable will definitely recommend him to others thanks for everything !!!!!!

JenNurse

Dec 21, 2015

Finally! A salesman that made a car buying experience a pleasure. Will definitely return to Gregg Harris. I really enjoyed the ease of this sale, great price, friendly and knowledgeable salesman

sydney73

Dec 21, 2015

Our salesman Gregg Harris was so helpful and knowledgeable. He gave us lots of info on the new pilot we were looking at. I'm so excited to purchase the new pilot soon:) Martin Honda has excellent customer service and salesman are very knowledgeable!

honda2016

Dec 20, 2015

Excellent service and very friendly. Nice Reception.I came in the showroom uncertain about what car to buy, but Michael stayed and helped me throughout the whole process and showed me the wonderful new innovations of the Honda Accord. I walked into the Honda showroom confused but walked out with a smile knowing that I made the right choice in buying the 2016 Honda Accord.

Jmfried2011

Dec 20, 2015

Gregg is very helpful and genuinely friendly. Great service, and very valuable to honda's company. I'd come back to only be helped by Gregg.

Want A New Pilot

Dec 20, 2015

Had A very good experience with Ed McDowell when I went to Martin Honda.He was able to answer all my questions and put me at ease about picking A new car.

alibettimitchel

Dec 19, 2015

I purchased a new vehicle from Michael LiBetti and the experience was phenomenal. He got me the vehicle I wanted for a great price and in great time. I recommend Martin Honda for anyone looking to purchase a new car.

fritz the train guy

Dec 19, 2015

I did research on the ,16 Odyssey plus other vans and had special requirements due to having lostpart of my lower right leg thus front consoles became an issue. Michael pijuan was very helpful andmade the deal quickly thus eliminating our having to revisit several other dealerships. I very muchappreciated his low pressure approach,and quick responces. This dealership seems to be verycustomer oriented also reachable from our home without having to use super busy highway. Due to michael's efforts this deal went very pleasantly.

GMwatford

Dec 19, 2015

Libetti helped me get a new Honda pilot the other day and I am more then content with the outcome. The whole process was quick, easy and painless. I would suggest Libetti and Honda Miketo anyone looking for a new car.

Nancy250

Dec 19, 2015

Myra Lopez was a very patient & professional salesperson. She made sure that our experience at this dealership was fun & pleasant. She made it possible for us to drive away in the vehicle that we came in for & the correct color that we were looking for. We were pleasantly surprised that this young lady was as professional as she was when we made our purchase. She was very knowledgable in all the features that our vehicle has. She! Made it a very easy decision for us to come back & purchase our next new vehicle from Martin in the near future. We would hope that management realizes when they have a special talent on there hands & help that talent press on. Thank you Sincerely, Bill & Nancy Rosado

ann

Dec 18, 2015

So happy with my new CRV. Thank you Chris Burnett for your assistance with this purchase. My husband loves it so much we might be back to get him one.

mel2525

Dec 18, 2015

I would like to thank Ms. Godwin and the Martin Honda team. It was truly a great experience to conduct business with you all. Ms. Godwin was a true professional and I'm sure I will see her again for future purchases.

Mmoore

Dec 18, 2015

I am very pleased with the service Chris Burnett provided me while shopping for my new car, well new to me. It is stylish yet within my budget.

New car

Dec 18, 2015

My salesman Ed McDowell made shopping for A Honda A joy .From the time I walked into Martin Honda I was made to feel atEase.

Ray3

Dec 18, 2015

I have purchased multiple vehicles from Garnett and he always makes the process simple and quick. MARTIN service and parts are also convenient for me.

ReesaW8701

Dec 18, 2015

I had a great experience when I went in to get information about the new 2016 honda pilot. She provided me with all that I needed to know for me to make the best decision for me and my family.

Vicki1

Dec 18, 2015

I love my new Pilot! It is roomy and cute at the same time. Thank you Chris Burnett for convincing me to pick this vehicle.

Jess Lyons

Dec 17, 2015

When I walked into Martin Honda Kris Collins, helped me find a car that best suit my needs in a vehicle. I could tell that he cared about what I wanted, what was safe for me, and that getting me a car was not just another sale to him. Going into the dealership I was stressed because my current vehicle had began having problems and Kris showed genuine concern for what was going on in my life and what got me to the dealership so he could help going forward in the best way possible. Though Honda has made a name for themselves as a reliable and affordable car, Kris has made a name for the Martin Honda Dealership as a genuine, caring, welcoming, and stress free environment for buying a vehicle which is hard to come by this day in age. I would recommend him and the entire staff to friends, family members, and strangers interested in a new car.

Luv Honda

Dec 17, 2015

I recently bought a new Honda from Martin dealerships this is my 10th Honda. I came back in after I bought a new phone and Nick Saporito help me set it up and explain all of my other features the vehicle has.

MsMelo3

Dec 17, 2015

Everyone was very nice. Myra Lopez was most helpful kindly educating me on things to make sure I made the best decisions. She made sure I got exactly what I wanted at the best price possible.

Ray W

Dec 17, 2015

Bought a 2016 Honda accord from Martin Honda Nick Saporito was very helpful in the delivery process, very knowledgeable about the car. Great experience!! Will recommend to my friends and family.

Sterling321

Dec 17, 2015

This is my second car I've purchased from Martin Honda, and I couldn't be happier with the service. David Eno I have worked with both times, and will continue to see next time. David was helpful, provided assistance, and made me a priority. I love my 2016 Honda HRV and David was able to find me exactly what I wanted when it wasn't in stock.

taija4

Dec 17, 2015

Chris Burnett is the best! He made car buying easy, thank you so very much!! I will tell all my friends to see Chris when they need a new car!

tjthanks

Dec 17, 2015

I just picked up my 2016 CRV from Martin Honda on Dec. 14 2015. I have dealt with Carol Heyse for more years than I can remember. Carol is the best, my daughter and son in law are also Carols loyal customers. No usual dealer stuff, no pressure. She isn't satisfied until she is positive we are happy with our choice. She has gone above and beyond to secure the vehicle we want. Knowledgeable about all products and fits the vehicle to our needs. This particular vehicle is the 5th I have leased with Carol's assistance. Can't say enough good things about Carol and Martin Honda. Customer for life. T.J. Kucharski

U.S. Veteran

Dec 17, 2015

Professionalism is the key word as I walked into Martin Honda. I was greeted by Mr. Chris Collins who helped me in the decision making process for the perfect car. Hats off to Martin Honda!

Gabe and Patti

Dec 16, 2015

We have been considering the purchase of a new vehicle for well over a year. One of the biggest hold up was the dreaded thought of going to a dealership. Also not sure of what we wanted. We had 3 makes in mind, but were not sure. Since we keep our vehicles for a very long time, the right vehicle was very important. We went to Martin Honda because the dealer in our local area was a big disappointment. As we were walking the outside lot, David Eno came out to introduce himself.He was very pleasant to deal with and not pushy at all. Showed us the 2016 Honda Accord and we went for a drive. The car was a joy to drive and my wife fell in love with it. We left the dealership only because we had planed on checking out 2 other manufacturers. We returned soon, met with Dave again. They did not have the color or options we wanted But Dave located rather quickly.We are very happy with our purchase and the experience at Martin HondaThanks Dave

jbuck1991

Dec 16, 2015

He was very helpful and friendly. He made me very comfortable while trying to make my decision. Was very informative. I would define try recommend my friends and family to purchase a car from him. He was the BEST!!!!

riadanielle87

Dec 16, 2015

I initially went to Martin Honda for the possibility of doing a trade in of my 2013 Civic for an Accord. I spoke with Gregg Harris and discussed the different options for financing the vehicle, although I did not purchase that day I will definitely return to Martin Honda and Mr. Harris for my next vehicle and as well as maintenance on my current vehicle. I have recommended Gregg to family and friends as well

Sommer149

Dec 16, 2015

Great experience no pressure to purchase went over the vehicle and explained everything to make me comfortable with all the features will recommend Walt to friends and family great place to buy a car

CER

Dec 15, 2015

This is my 4th Honda from Martin Dealerships in Newark Delaware. My Sales Consultant Shari Godwin was a dynamate sales rep, she is very knowalage of all the models and there improvements. I never leave dissatisfied.

Elizabeth Bragg

Dec 15, 2015

I wanted to take a moment to say his much I love my new Honda CRV and how much I appreciate the team who took great care of me. Michael Pijuan, Sharon and Hommy all made sure I received the best car and a great deal. I sincerely appreciate their expertise and professionalism. They are good people. I will be back again the next time I need help with a new car!!

kalina2005

Dec 15, 2015

Mr. Goodman was my salesman. I was looking to lease this time. I asked many questions about the Honda Civic and Mr. Goodman answered all of them to my satisfaction. My wife and I took the car out with Mr. Goodman for a test drive. It handled very nicely.. Mr. Goodman went over all the features of the car. He was very knowledgeable about the features and the leasing of the car. Mr. Goodman called me at home to follow up on my satisfaction of the car after my purchase.I have had the car back for an oil change and was very pleased with the service especially the free car wash.A satisfied customer,William Dolan

Lisa

Dec 15, 2015

I am more than excited about my car purchase experience. It was seemless and peaceful due to the level of excellent service from Edward McDowell! He was so patient with me, and encouraged me to try every model I might have thought I was interested in. That alone was more than I expected, because most dealer service personnel want you to get the most expensive car you can afford. Ed was not that type of person. He made sure the car I wanted was going to be available for me within my budget! I received my car via a dealer transfer....and Ed came in on a Sunday to ensure I could pick up my brand new car! I was expecting to have to wait until business hours, but Edward knew and said it wouldn't be a problem! I would love to buy another car through Edward again! He was like a friend instead of a sales person!

Melsp10

Dec 15, 2015

Gregg was the absolute best. He was super friendly and he made me feel very comfortable looking for a car. He definitely made this a great experience for me!

NaeComegy

Dec 15, 2015

My experience was great , Myra is very knowledgeable with all of her inventory and features on each model...she explains EXTREMELY well !! She is also very patient, friendly & caring for all of your needs and budget. I recommend Myra Lopez to all family and friends.

hanlie123

Dec 14, 2015

This was my 3rd vehicle I purchased at this dealership. Carol Heyse has been phenominal to work with and always look out for her clients' needs. My experience everytime made me go back the next. One time I had a flat tire and when I took my car to "Firestone" down the road, they indicated I had to replace all four tires as a result of the damage the one incurred. Needless to say, I phone Carol and said: Is this true? She asked me to bring the car in the next day to the service department. $15 later, tire was fixed with no need to replace the other three. I subsequently drove an additional 40 000 miles on my set of tires before I had to replace them.So, needless to say, this dealership and their personnel really look out for their clients.

manish

Dec 14, 2015

Martin Honda is a great place to purchase cars. I have purchased 3 Hondas from them and each time the experience has been fantastic. The opinion of a dealership is based on interaction with the dealership sales agent, My first car was purchased from Tushar back in 2002. Was shopping for a new Honda in 2014, went over to Martin dealership and was pleasantly surprised to see Tushar. Needless to say brought my 2nd car from him for my wife and a few months later a 3rd car for myself. Tushar has been excellent to work with. Very knowledgeable and understanding. Went patiently through all my questions and I believe he was truly on my side when it came to negotiating a price. Went over all the feature of the car and followed up a few days later to ask me if I had any questions and on my experience with the car. Really happy and satisfied with the service provided by Tushar and would have no hesitation in recommending him or the dealership.

Mickey

Dec 14, 2015

Recently visited Martin Honda & had a very positive experience.Tushar was who helped us make a well informed decision would surely buy again from Martin Honda

pdteat

Dec 14, 2015

Gregg Harris did an awesome job from start to finish with us. From locating our vehicle .... Test driving.... To pulling off the lot. Great service. I woukd recommend Mr Harris to all my family and friends looking for a Honda!! :)

Amit

Dec 13, 2015

Tushar did a great job providing excellent customer experience at the Honda dealership, his enthusiam for Honda and knowledge helped me understand your product line. His salesmanship was unique and helped foster strong business relationship.

Miller Lowe

Dec 13, 2015

Libetti did a great job as usual did a sign and drive lease me happy wife happy all good .Honda has not let me down in the last 26 years of ownership.Great car good dealer.f

Robp95

Dec 13, 2015

Bought a 2016 Honda accord Nick Saporito was very knowledgeable and thorough in helping me set up my Bluetooth and using all of my other settings ! Dealership was awesome ! Definitely recommend it !!

Angie

Dec 12, 2015

I had A very good experience with Martin Honda and my Sales Associate Ed McDowell.I will recommend them to all my friends and Family.

Buddy322

Dec 12, 2015

I bought an 2016 crv and was very pleased with the service and especially with Nick Saporito who was a great help. I will definitely return to buy another car from Martin when the time comes

HockeyMom

Dec 12, 2015

Recently purchased a 2015 Honda Accord. I had talked to Dave over the phone and he was able to have two vehicles I wanted to view ready to go when I arrived. He made the car buying experience wonderfully easy. I would recommend anyone that wants to purchase a Honda to visit David Eno at Martin Honda.

RedheadMom

Dec 12, 2015

I have a 6 month old, 2 year old, and a 7 year old, so I went in looking to trade my Wrangler Unlimited for a Pilot. My husband is working today, so I had to bring my dad and 2 of my 3 kids. Bruce was amazing. I test drove the Pilot and the Odessey, and I fell in love with the Odessey. While completing the paperwork, Bruce had a drawer full of toys and candy to occupy my 2 year old. When my 2 year old dumped out the shoe box full of crayons, Bruce got down on the floor and helped him pick it up. When my 6 month old needed food heated up, he got it done. He is obviously used to dealing with families and he made my experience the best. This is my first Honda, but I know it won't be my last. Also, special thanks to my "navigator," the guy (can't remember if he was a Tom or a Mike) who drove around with me during the test drives, showing me all of the cool features and helping me make the decision to trade in my beloved Jeep.

Samzim7

Dec 12, 2015

This is the best help ever. It was my first solo car purchase. I bought a Honda Civic and the sales rep couldn't have been more spectacular and astonishing. I recommend all my family, friends and co workers to your company. Couldn't be more happy with my purchase!

Sosweet

Dec 12, 2015

Bought a 2016 Accord. Had a great experience. Nick Saporito was a pleasure to work with. Would recommend him and dealership to anyone looking to buy a new car.

Jojo

Dec 11, 2015

Have been dealing with Martin since 1993 and am very pleased with each Honda I purchased. I would highly recommend Martin to anyone. Hondas are the best vehicles.

Marvin libatore

Dec 11, 2015

Bought a new pilot from mike l no gimmicks just great service from receptionist greeting to taking my new car home .martin Honda truly delivers .will stay a loyal customer

Joan1931

Dec 10, 2015

Kris Collins was pleasant, respectful, and informative and I drove home in my new car. Since I'm 84 years old,I needed quite a bit of instruction with the new compiterized car and Kris was GREAT. I came in with a 2002 CRV and left with a 2016 HRV.

neilshipley

Dec 10, 2015

NO pressure to sign ,very knowledgeable about car/suv features. Easy to deal with and very patientin our vehicle selection process . Competitive pricing and willingness to help in any manor .Would recommend to anyone !

cmav311

Dec 9, 2015

After having bought a new car in 2009 that did nothing but break down constantly, I went to Martin Honda with my brother-in-law to look for something more reliable. We had researched the CR-V and believed it to be the perfect car. Kris Collins waited on us and it was a fantastic experience. He explained every aspect of the car details for us , answered every question we had, and met every need. There was no stress or pressure. It was the best experience I've ever had in a dealership. I will definitely come back whenever I need another car, and have recomended them to several friends/family. Thank you!Christina

Debt sue

Dec 9, 2015

I needed a car fast due to an auto accident, even though the HRV's were hard to find , Marti Honda came through, my salesman Michael Pijuan did a great job , he kept me posted daily as to when my vehicle would arrive. He was very courteous , friendly and professional.

Happy Customer

Dec 9, 2015

I went into Martin Handa to just "look" for a vehicle that met my needs. My wife and I have our first child due in March and our current cars are not large enough for all the things need for an infant. Chris Burnett was our sales representative and he was truly awesome. He helped us determine what style vehicle we wanted to remain stylish yet functional. I will utilize Chris Burnett for all my vehicles needs in the future!

LaMiaGhibli

Dec 9, 2015

excellent customer service, competitive price. I enjoyed the experience. had to drive back to pick up my tags and perhaps the dealership should mail the tags to their customers

Parent of a teenager

Dec 9, 2015

Chris Burnett was a fantastic help when determining a car that my 16 year old new driver would like and I can sleep easy with the great safety features. Chris really knew how to talk to our teenage son at his level and turn to my wife and I and handle himself so professionally.

Rachelhaley

Dec 9, 2015

Kris was super helpful with my buying my first car and informed me with everything we were doing. He really helped us get the best deal possible

S.Spence

Dec 9, 2015

Thank you to Kris Collins!! He provided the best experience that I've EVER had at a car delearship. He got me exactly what I wanted and remained kind and professional during the whole process. When its time for another car, I'm only dealing with Martin Honda!!

Tablet

Dec 9, 2015

Shari was absolutely fantastic, all the help we needed , great customer service, I would definitely recommend her to my family and friends and I will be back for another car purchase!!!!

cataylor1965

Dec 8, 2015

I have now gotten my third vehicle from Martin Honda. I'll keep going back because my salesman, David Eno, is so great - no pressure, very helpful, puts me at ease. He is very thorough when going through the features I want and makes sure I'm completely happy with my new vehicle and that I understand how all the features work. He's a real down-to-earth kind of guy!

gigi

Dec 8, 2015

I bought a 2015 Honda CRV from Martin Honda and had a great experience! I have bought many cars from Martin honda and have always had a great experience but I have to admit today was over the top. The Delivery Specialist Nick Saporito was great, very knowledgeable with with all the gadgets in the CRV. From paring my phone to showing me how to import my phone book! even though I asked a million questions he was very patient and had a great sense of humor. I hightly recommend Martin Honda.

Jj321

Dec 8, 2015

I just wanted to take a time out for a second to give Martin Hondas Shari Godwin a huge Thank You for your help. I stopped in a few days ago to see about the 2016 Hondas and let me just say, that Shari came over and helped me to understand what an excellent car it will be and talked me through the differences between the 2015 and 2016. I will definitely be back when I am ready to make that purchase. I recommend any one stopping through to take the time to speak to Shari Godwin. She is so warm and inviting when it comes to customers. Thanks Martin Honda for hiring Shari Godwin.

Lucyjucy15

Dec 8, 2015

I had amazing service at Martin Honda! Who mad that possible was my amazing sells personal Mayra she's amazing! She was extremely helpful! Best experience ever!

tyann2013

Dec 8, 2015

Working an hour from home, I definitely needed a reliable car. After shopping around for what seemed like forever, I was told to go to Martin Honda. So I travelled to your dealership and was greeted by Ms. Shari Godwin. Meeting Ms. Godwin was a godsend! She not only met my every need, she exceeded all expectations. She was very professional and attentive to what I wanted. Thanks to her, I'm making it to work on time and am not worried about breaking down on the side of the road. I will forever be a customer!Thanks Shari

Yale,Diana03

Dec 8, 2015

Carol Heyes and Nick Saporito were great with our sales experience. Carol made sure we were completely satisfied with the purchase and Nick took his time going over the entire vehicle with us. What an amazing Team Martin Honda has. Will be sending friends and family to them.

Abridgewater30

Dec 7, 2015

I am not tech savvy at all, but Nick Saporito was patient in explaining all of the options in my 2016 Honda Accord. Great dealership with an awesome staff. Thanks guys.

Nikireader

Dec 7, 2015

I had a great car buying experience with David Eno. I felt as though he was completely honest with me through the whole process. I ended up with a car that I love and that has been reliable and feel like he gave me the best deal possible on the car. He's a great person to work with and I recommend anyone go see him that is looking to buy a Honda or Mazda.

Brian

Dec 6, 2015

My last service call the other day for my 2011 Honda Odyssey was outstanding experience. All the employees I dealt with were extremely helpful and courteous. Also during my wait I went up to the showroom to browse around where I saw my sales rep Dave Eno for many years who has assisted in my last two purchases from Martin. Even on this visit he goes out of his way to be extremely helpful but at the same time not over bearing. His suggestions on my future purchases were extremely helpful. I have to say Martin Honda continues to be an awesome dealership to deal with.

Chris

Dec 6, 2015

Less than 2 months ago, my wife bought a CR-V from Martin Honda. Last week I bought one. Both times we dealt with Chris Collins. Obviously we liked working with him seeing as I went back so soon after the first purchase.Very smooth transaction! No pressure, minimal haggling. I told him what I wanted and how much I wanted to pay. He offered me a fair price so I took it. Done deal. Never tried to upsell me on things I didn't want. Showroom was nice. Everyone was friendly and accommodating. I definitely recommend Martin Honda.

honestymoore23

Dec 6, 2015

Mr . Michael was very welcoming and always helpful . Thank you again for all your hard work and your willingly spirit for any questions and concerns ;)

MAustin

Dec 6, 2015

I purchased a CRV from Martin Honda yesterday. Shari and Nick were extremely helpful, knowledgeable, patient and friendly. This was a very positive experience and was made so by these two Martin Honda staff members. I felt no pressure and was given all the time I needed to make my selection. Nick was very patient with me explaining the electronic features of which I had no knowledge. Can't say enough about both.

Tom

Dec 6, 2015

Recently purchased a car from Martin Honda. Excellent sales help from Myra Lopez. She was knowledgeable about the models and features, and was patient with our decision making timetable. She was willing to work with us and do whatever it took until we were comfortable with our decision. I feel as though we got a great car, at a fair price. Myra has followed up with us to insure we are satisfied with everything. Overall, a very positive experience.

alyssax114

Dec 5, 2015

Bought my car from Mike Libetti and my buying experience was perfect, will definitely recommend to my friends and family. Really love my car alot.

ANTHONY4444

Dec 5, 2015

My experience from beginning to end of process was exceptional. Myra Lopez was the reason I chose to purchase from this dealership. She listened to everything I needed in a new vehicle and helped guide me to the perfect car. I could not be more satisfied and have recommended this dealership and especially Myra to friends and family.

Chrissy73

Dec 5, 2015

Bought our first new car from Martin Honda! We love our Honda civic. Gregg made us excited about buying our new car! He had an excellent attitude and was very patient with us. I'd recommend Martin Honda to anyone! There staff was so nice! And Gregg Harris made it easy and enjoyable to drive off in a New Honda Civic!!!

Honda-Fan

Dec 5, 2015

Recently, I visited Martin Honda Dealership, with a good friend of mine, Tushar Shah greeted us and spend a great deal of time with us.Initially we were looking for pre-owned Honda. But, Tushar explained the benefits of going for a new vehicle. We did test drive for CRV & Accord. It was nice that he gave us all the pros & cons of each one.Thanks to Tushar, we decided to give business to Martin Dealership, and purchased a new Honda Accord.Tushar deserves kudos for the professionalism, fair pricing and all the help during the process.I would certainly recommend Tushar / Martin Honda Dealership for new/pre-owned Honda vehicles.

JFP

Dec 5, 2015

Kris Collins was absolutely great! Kris had all the information and even printed a comparasin for me of the other three cars that I was considering. He had all the information I was requesting, plus some I didn't even know to ask. The night we came to purchase the car, the thrid time I went to see him, he ev en had the three color possiblities, washed and looking there best! Kris went the extra step to even have a team ready to take care of everything, so that I drove home in my new car! I would recommend him to anyone looking for a car, any model. Joan Przywara

KOuten15

Dec 5, 2015

Myra was great! As well as the finance manager! They gave me great service and accommodated me with everything I asked for and more:) I would highly recommend Martin Honda!

Michael

Dec 5, 2015

David Eno was fantastic to work with. It was a great "no pressure" experience. He quickly understood my needs and timing. I was already knowledgable about the product and model I was looking for and David made a great partner in simply working to finalize color options, find inventory and working out a fair deal in a quick and painless manner. I think his ability to tailor his approach to suit me and my situation was important and allowed everything to work well with minimal touch points (perfect for me). I have no doubt David can also provide a quality "high touch" experience for customers who desire/need that.One other area that was important to me... David provided a great experience after the sale. I had some accessories and he was quick to get them ordered with great communication to coordinate the installation. There was also a small cosmetic issue with the car that David quickly offered multiple solutions for and was able to combine with the accessory install to minimize the interruption to my schedule.My only recommendation, and this is not for David because it was before he was working with me, but for the dealership. I had stopped by on two occasions earlier in my shopping and not a single person approached me to even welcome me to the dealership. I didn't need any help and was just looking, but I was surprised to not at least have someone approach me with a smile and to say hello. I was in the showroom for at least 20 minutes on each occasion and got in and out of multiple models while checking them out. Even my 12 year old son commented about no one coming to say hello and we joked about being "invisible". This obviously wasn't a deal breaker, but these are huge purchases and this sort of immediate personal touch is important given all of the rising competition in todays car buying market.This was my second purchase with Martin (the first was 20 years ago!) and I have had countless years of service provided by your team on my vehicles. I will continue to come back in the future.Thanks, David!

Millerlowe

Dec 5, 2015

Great dealing with mike l on point no bs have bought 5 cars deal with Jim and Kim great team playersPrice easy and lady Betty very nice remote start great

monitz25

Dec 5, 2015

When My husband & I went to Martin Dealership we did not expect to complete a car purchase for that evening. We were there just to look. Here was Kris Collins opening the door for us, asked how he could assist us. He made us feel at home in an instant. He wasted no time in giving us the information we needed. How could we say no. He was courteous, knowledgeable & gave us the best option. It was a good buying experience for us.

sheila

Dec 5, 2015

My husband David is also my salesman so I should be nice. None the less, the entire dealership experience was very smooth and easy. Followup with the Service Dept. has been equally enjoyable. Bottom line: Martin is the place to go for a new Honda!

StacyR.

Dec 5, 2015

I bought a Honda Civic in 2002 from this dealer and had a great experience. After several years and needing a larger vehicle, I traded that in for a VW Tiguan. Since having the VW Tiguan, I had so many issues and had to visit VW for service so many times, it became frustrating. Now that I have a baby on the way, it was only natural that I needed an even larger vehicle, that was more reliable. Since I had such a great experience with my Honda and Martin Honda long ago, I decided this was the first place I would look for my new vehicle. I chose to look no further. I purchased a 2016 Honda Pilot on Black Friday and was very happy with my purchasing experience. The sales consultant, Mayra Lopez, worked with my husband and I through the whole process, even though we stayed way past her shift. She made sure we understood everything and made the process smooth. The only down side to this deal was that it took a reallllly long time. (over 4 hours) We had additional parts ordered (roof rails, side chrome, cargo mat and cover, and floor mats) that were not available on the vehicle or at the time of purchase. It took only a few days for these items to come in, and scheduling the service was easy. I would highly recommend Honda and Martin Honda Dealers.

Sumukh

Dec 5, 2015

Mr. Tushar was very helpful and thorough in explaining different options and features for CRV. He was highly professional as well as friendly at the same time. He made our visit worth. I highly recommend this place.

Taz

Dec 5, 2015

Chris Collins was very helpful and was able to help me find exactly what I was looking for in a new car. I left happy with a new Honda Accord 2015.

tyann2013

Dec 5, 2015

I was referred to Ms. Godwin by a friend. Buying my 1st new car I was nervous and really unsure of what I really wanted. She made me feel at ease and not pressured to buy. Her professionalism and consideration of my needs and wants really made me feel like I was making the best decision for me and my family. I didn't feel like I was taken advantaged of after buying my car like I have in the past. Thank you Ms. Godwin

Ashish

Dec 4, 2015

Enhanced Client experience and client satisfaction are two intrinsic criteria for any industry. Tushar and Martin Honda dealership valued my visit, answered all my questions. Walked me through new features in various models. Even though I ended up buying a German make, would certainly visit Tushar for my next purchase in the family.

Bob

Dec 4, 2015

We purchased a new Honda from Dave Eno & the experience couldn't have been easier. He was friendly, relaxed and honest about pricing and features. Dave got us a better deal than what we had researched prior to our visit. We will most certainly be purchasing our next vehicle from Dave Eno again.

Erik

Dec 4, 2015

Shari and the staff made it a stress-free experience! They handled every detail quickly and professionally. Shari was such a joy to work with, I feel like I made a new friend! She also went out of her way when I had some issues with the car's features, researching and presenting solutions for me in a timely manner!

Hondalovers

Dec 4, 2015

Myra Lopez was sales agent who showed Pilot, crv & Accord. She has so much knowledge about car. She explain us very well. She is very professional & friendly too.

Nancy H

Dec 4, 2015

Dave Eno made the whole experience of purchasing my new Accord enjoyable. He was very professional and knowledgeable of all products. We were very pleased with the price he was able to negotiate with management. I will definitely choose to work with him in the future and will recommend him to my friends. Nancy H

nandabrahme

Dec 4, 2015

My experience at Marting Honda was excellent. The employee Ed McDowell was very professional, helpful and provided answers to all our questions. Helped me understand all the available options and worked with me to arrive at a mutually acceptable deal.

Rebecca0555

Dec 4, 2015

The salesman, Mr. Garnett Johnson was very polite and patient with me. I was in an extremely need of a vehicle. Mr Johnson reassured me that he had several vehicles that fit my financial need. Within a matter of an hour, I found the car I wanted. I drove home extremely happy with the service I received.

Thecrab

Dec 4, 2015

Our salesperson spent a great amount of time explaining all the many many features on our 2015 Honda CRV-EX.Our salesperson Myra Lopez spent a great deal of time helping my wife set up features for Bluetooth and radio and electric seats and seat heaters, etc. so many features that are standard on our model. It's amazing that all of this stuff is standard.

Thomas90

Dec 4, 2015

Dave Eno and the staff at Martin Honda have always been easy to work with. We recently purchased 2 new cars from Dave and he was friendly, easy to work with, and fair. We've purchased a half dozen cars from Martin over the years and would highly Dave.

age3

Dec 3, 2015

I went looking for a new car, and found a 2016 Honda Accord. Nick Saparito, explained to me all the features of the car, and set everything up for me, so I can hop in a go. I have never been anywhere where someone made me time for me when buying a car. I am very happy with the level of service!

Birdie

Dec 3, 2015

Mike was very patient with us and explained the features of all the different models. He did not rush us and let us think about which model would be appropriate for our needs.

Dbridge

Dec 3, 2015

Nick Saporito was very knowledgable and patient explaining all of the features on my 2016 Honda Poilet and pairing my phone to work with the blue tooth. I would highly recommend all my friends and family to purchase their vehicles from Martin Honda.

godbole_sanjaya

Dec 3, 2015

Very friendly and prifessional staff. I wish we had similar staff in Walmart as well. I go to Walmart more often as compared to Martin :)

Happy-happy-happy

Dec 3, 2015

I had one of the best experiences I've ever had buying a car. My salesman Garnett, was not only knowledgeable, but also patient and kind. I left there feeling thrilled with my purchase. I will most definitely recommend Garnett and Martin Honda to anyone looking to buy a new car. I truly believe he had my best interest at heart. Thank you so much.

Jack

Dec 3, 2015

One of the best experience I have had purchasing a new car. Gregg Harris did an amazing job taking his time with us. I would recommend him to anyone.

Ruiz7

Dec 3, 2015

We gave a 5 rating because we received great service! Mr. Edward McDowell was friendly, attentive and very Professional as a sales person. He also answered all our questions with knowledge in regards to the vehicle we bought and also patient when explaining all the features for our New Honda Odyssey Elite 2016. We also want to thank employee Mr. Michael Pijuan for his help in translating some information in Spanish. Last but least, (sorry forgot his name) The financial person Mr. ( ) also did a great job helping us with the car loan. All together they were all very professional!!! Great job to all of you! As a business man myself and a Pastor, I recommend my family and friends to purchase their vehicles from Martin Honda.

Vijay-Tushar

Dec 3, 2015

Tushar has been of great help providinh all necessary information about various Honda deals and financing options. Great customer service experience when talking with Tushar, it simplified our decision making for new car.

Ming 5476

Dec 2, 2015

I had the best experience purchasing my new Honda Pilot from Chris Burnett at Martin Honda. I would recommend Chris to anyone looking for a new Pilot. I Love It!!!!Ming

David Bender

Dec 1, 2015

This 2015 CRV is the 3rd lease in a row from Ms. Shari Godwin.(All CRV's). She is easy to talk to, explains every thing, no rush, just plain comfortable to be with. The visits with her are fun , no pressure. Push her up the corporate ladder!!!David W. Bender 302-994-9012 davepat.bender2atverizon.netThe coffee is also good.

Hondadriver16

Nov 23, 2015

I needed help with the purchase of a new car and had very little time because my car had been demolished in an auto accident. I was able to get an appointment quickly, was greeted immediately and was assisted with the purchase of the exact car ( including the color I chose) at a reasonable price. This is my third purchase from Martin Honda. My sales representative, Myra Lopez was amazing and helpful. I am also a long time customer of the service department at Martin and prefer to own cars that can be serviced there.

MacDougall Fan

Nov 21, 2015

My 2016 Accord is my fifth Honda and third new one from Martin. This experience was the best ever, due in no small part to Ed McDowell. He was professional in all ways, patient with my methodical way of buying a car, and a pleasure to deal with. He helped me get exactly the deal I hoped for, and then some. I couldn't be more pleased and will work with Ed again when my wife is ready for a Pilot.

Taye S.

Nov 18, 2015

My fiance and I was in need for two cars and were in search for two new cars on a budget so we went shopping around. We went to a few dealerships and were haggled so we did not buy. Going to Martin Honda and a Toyota dealership nearby were our last two stops before we just gave up and waited a little longer to buy. I went into Honda and Shari greeted me very politely. I told her what we were looking for and the budget we wanted to stay in. She let me test drive a few cars and then quoted some suggested payments to me. Although the prices sounded good, I still wanted to check out Toyota. I informed her of how I felt and she understood without hesitation. I told her that if we decided to go with Honda that I would be back the next day and would be bringing my fiance with me. Low and behold, her customer service experience had wowed me so much that I just had to go back to buy from her. The next day we went back and leased one car and financed the other. She had our payments right in the price range we wanted and she was so pleasant and informative. Words can not express how this has been the very best car buying experience for me. I will not ever buy another car from another person again until she retires from being a salesperson! Although it took a whole day to leave with our cars, it was well worth it and it was a non stressful day. Simply amazing! If you need a car please go to Martin Honda and ask for Shari Godwin!!!

drn

Oct 3, 2015

We purchased our car at Martin Honda solely based on our experience with Ed McDowell. We paid slightly above our best offer because working with Ed was worth it. He is patient, and his knowledge and experience evident.Our overall experience there was very good. I withheld the excellent rating only because they were unable to exactly match our best offer.

Ravi R

Sep 18, 2015

Bruce at the dealership shocked me by just acting exactly opposite of what I expected from a typical car salesman. He was highly informative, passive-while-being-engaging and made my experience an event that I can remember for my life. The whole car buying experience was so impressive that I wanted to write my FIRST review ever on a dealer/seller.He should be cloned and every dealer in the world should hire him ;-)

Keep4ever

Sep 10, 2015

Ed was extremely knowledgeable about the vehicle we were interested in purchasing and was able to answer our questions and provide additional information that we found very helpful in making our decision. We never felt pressured to make a decision before we were absolutely ready. He highlighted features that set Hondas apart from other vehicles, without bad-mouthing the other vehicles. He took the time to fully explain and program all the electronic features on the vehicle that we purchased and made a follow-up call several days later to ask if we had any questions after operating the vehicle for several days. It was a pleasurable experience and I would recommend to any of my friends considering purchasing a Honda to request to speak to Ed, when they enter the dealership.

MenardFamily

Sep 9, 2015

My saleswoman Shari was amazing. I bought two cars in the past year and I went to her for both purchases for my sons. She is really nice and made sure we were comfortable with the purchase. Not only that, but she was patient and explained everything to us really nice and slow. Moving on, not only her but the whole staff always smiled and greeted me, it was great. I would recommend Shari Godwin and Martin Honda Dealer any day!

Burns17

Aug 21, 2015

Our salesman, Ed McDowell was excellent. Helped our son with his first lease. Well-informed, patient, great teacher. Jeff left with his Accord...very happy!

Marty

Jul 31, 2015

I've reluctantly been wanting to purchase a car..but have been giving it serious thought since my Honda Accord, purchased in 08 is turning 300k miles old. In the past month, I visited a car lot or two still no deep desire..until my husband & I stop by Martin Honda & was greeted by Bob Martin ( he's back) the best salesman in Newark on all levels of great customer service. He sold me my car in 08 & he has given me the desire to buy very soon.

RICHARDS,PASCALL123

Jul 31, 2015

My salesman Bernell Mitchell was very patient with my selectons. I'm glad I made the right choice of vehicle. I can't wait to go back again in a few years.

Tracey Lopez

Jul 27, 2015

I came out to look for a vehicle, and Ryan Snyder was the gentleman that I dealt with. He was friendly, kind and very knowledgeable.

Happy mama

Jul 27, 2015

I had a dodge charger that I just no longer liked. I had a tight budget and needed a reliable car with a payment I could afford. I went to Martin Honda used cars and worked with a salesman Pedro. He was awesome. I called before I went and he had 3 cars lined up for me to look at and test drive. He was friendly and knowledgeable. The process was easy and comfortable. Not only did he get me a great deal He made my car buying experience excellent And painless. I will send everyone I know to him for a great car buying experience. Thank you Pedro. Keep up the great work!!

Jaime

Jul 27, 2015

Shari Godwin was great to work with. We came in on a weekday night and test drove a couple of models. She gave us lots of information, was patient with two life-long Ford drivers, and was a pleasure to work with. After test driving some other brands at neighboring dealerships, we decided that the Honda was going to be our best choice and knowing that we would be going back to buy from Shari was a relief. We went in on a Saturday morning and walked out with our new car shortly after. I have never before considered car buying pleasant but with Shari, it was truly a positive experience. I'll be recommending her to all my friends!

single mom Odessey

Jul 27, 2015

I went to Martin Honda looking for a specific vehicle that I saw on the website. I ended up working with Pedro Santiago. He was knowledgeable, helpful, and most of all he was not pushy (which I greatly appreciate being a single woman shopping for a car). The Odessey I went specifically to look at was sold that same morning. Pedro did show me a few other vehicles in my price range but did not try and sway me into purchasing something I really wasn't interested in. I made him a promise that I will not buy from any where but Martin and from him. He is on a mission to find what I am specifically looking for. And I appreciate his hard work and determination. Thank you Pedro Santiago. I hope you find my Odessey soon!

valerie65

Jul 24, 2015

Although I did not purchase a vehicle at this time, I was compelled to write a review on the awesome customer service I received from Chris. He answered all my questions and I felt no pressure from him . He was the friendliest car salesman I have ever met and when I do decide to make my purchase I will definitely be going to see Chris Burnett!

Jan Jan 123

Jul 22, 2015

I Am A 1st time buyer of A New Car Chris Burnett was my Salesman .And you couldn't .Ask for A nicer guy .He was Very Patient And Kind .He answers all My Questions And . Concerns . I would Recommend Chris Burnett To my Friends . And Family . Any Time He was excellent.

Ramsha

Jul 17, 2015

I just leased a 2015 Honda Accord through Martin Honda and it was the most amazing dealership I have ever done business with! After many horrible previous experiences with dealerships, my husband and I were nervous about going through the process again. Chris Burnett was our sales man and was so friendly, honest, and worked to get us exactly what we wanted. He made the entire experience so simple, quick, and enjoyable. He has definitely earned life long customers, and I know that my business will stay with Martin Honda for years and years to come. Thank you Chris!

rsika95826

Jul 16, 2015

I just leased a 2015 Honda Accord through Martin Honda and it was the most amazing dealership I have ever done business with! After many horrible previous experiences with dealerships, my husband and I were nervous about going through the process again. Chris Burnett was our sales man and was so friendly, honest, and worked to get us exactly what we wanted. He made the entire experience so simple, quick, and enjoyable. He has definitely earned life long customers, and I know that my business will stay with Martin Honda for years and years to come. Thank you Chris and Honda!

Brian & Dyonne Creek

Jul 13, 2015

My husband & I have purchased a lot of cars in the past but I must say, dealing with Karl Mack, Al Rasin & Tony Copeman, was absolutely the best experience we've ever had. Just the way they worked together & had our best interest in mind, made the process from beginning to end, positive, stress free & pleasant! We will recommend this wonderful team, to all of our family & friends!

Bob, Sylvia1

Jul 4, 2015

Bob and I (Sylvia Owens) came in no down payment, I had trade, and my credit is not perfect. Carl Mack, his boss and gentleman that help us finance Chev Equinox LS. They truly a blessing from God. And I thank God them. Cause two banks wanted me put down payment, but Carl was determined to honor my request. Finally, everything out in our favor, thank you Jesus. Carl made the whole experience funny and pleasant. Thank you and God blessed you. Bob and Sylvia

GladysKay

Jul 2, 2015

Came in to look at CRVs. Ryan Snyder was the salesman. He was patient and showed me all the models. I found the one I wanted, and he really worked a great deal, allowing me more for my trade than the other dealer I went to earlier in the week. Great experience at Martin in Newark, De.

Nikireader

Jun 30, 2015

I bought my car from Martin Honda through Dave Eno. He got us the best deal and I am very happy with my car. He is the most honest car salesperson you will ever work with. The experience was very enjoyable. I will definitely go to Dave Eno next time I am in the market for a new car.

Jd2123

Jun 29, 2015

I had a beyond amazing experience at the preowned Martin Honda dealership. Not only was it my first time buying a car by myself they made me feel comfortable & answered & even helped me ask all the right questions . a very big thank you to Gino Marra who was beyond patient & understanding to everything I was looking for & needed . thank you again ! & I recommend every first time buyer to come here.!

Tomato36

Jun 29, 2015

I'm not sure if I'm not taken seriously because I'm a woman, but I went in three times because my Insight was making a high pitched whine when accelerating and also noticed a decrease in power. The first tech told me he could hear it, but wasn't sure what it was. Then he told his supervisor he didn't hear a thing. The second tech told me he heard it and would try to figure out what it was, but he couldn't diagnose the issue. To his credit, he at least reset my tpms sensors like I requested the first time. The third tech told me that it's my alternator and that it's "normal" because my car has high miles. Let me educate your service team, because they clearly are ignorant: the Honda Insight does NOT have an alternator. I'll repeat that, so you can marinate in it for a second. Honda Insights DO NOT have alternators. In lieu of an alternator... the IMA (Intergrated Motor Assist) functions as the alternator. It also has a DC to DC conversion. So! Logic tells us that when my car went into your shop, noise free, and came out making noise after you performed an IMA update... that the issue lies within the IMA system. Does that sound about right? I know my car, I know, to a degree, what I'm talking about. Don't brush me off because I'm a woman and you assume I'm ignorant when it comes to cars.

Paula iocco

Jun 25, 2015

I was in your Mazda showroom looking a very very knowledgeable salesman approached me his name I is mr lenny walsonvich very nice man very clean cut explain all answered all my questions very intelligently knows his job excellent he's a very goid asset to your company when I am ready to buy ib will see Mr walsonvich

Katie515

Jun 23, 2015

Yesterday I picked up my new black and sleek CRV. Other than knowing I am getting a safe and extraordinary good-looking vehicle, one of my main reasons for going to Martin is the salesperson, Carol Heyse. Every one of my Hondas have been purchased with Carol. Her knowledge and expertise concerning the vehicles is outstanding. Working with Carol is like a breath of fresh air. She leads you through the process with care and kindness while addressing any and all questions and/or concerns you may have. We trust her completely. 5 stars for both Martin and Carol.

1stHonda

Jun 21, 2015

I recently purchased a pre-owned Honda Cross Tour, which was the most easiest car purchase I have ever made. I was very impressed with the dealership and my sales person, who worked hard to provide me with great service. It was a great experience and I give my sales person "Karl Mack" and the dealership, top rating.

youngsters, R&R

Jun 16, 2015

My wife and I have rated this dealership 5 stars for our recent visit regarding the purchase of a new Honda Civic EX. The entire process was one not experienced before when purchasing a new vehicle. The sales person was the kindest and most informative of any we've ever dealt with in the past. He was very up front with everything, answered our questions, and gave us a lengthy training of the vehicle operating features when we picked up the new car. Thanks again for the great experience and we will definitely be a customer in any future purchases

AsianCoolTiger

Jun 10, 2015

We recently bought Honda CRV from Martin Honda and we liked the overall buying experience. Eugene was a great salesperson, gave us ample personal space to figure out our needs, and worked with us to get a congenial price. If it was not Eugene, I would have not bought Honda and went for Toyota.

dbgg

Jun 7, 2015

I spent Memorial Day Weekend searching for a new car. I visited a number of dealerships and the best experience by far was at Martin Honda. Ed McDowell was a great salesman to work with. He listened to our needs and was very well informed features of the cars we test drove. Once we purchased the car, he spent plenty of time making sure we understood all the features. He even stayed past the closing time to finish the walk through.

mattd6288

May 27, 2015

Ryan took the time to understand our needs and even though we drug our feet for 3 months he was very patient and did an outstanding job finding the perfect van for us. He constantly followed up and when it came time to come in and buy, he had everything all ready and we were in and out. I would recommend Ryan and Martin Honda to anyone looking to buy.

ljake

May 23, 2015

Visited Martin Honda and Ed McDowell twice. Both times Ed was amazing to work with. His knowledge of the various models was very impressive. He even came in on his day off so that I could test drive the new Honda HR-V and then spent a few more hours going over all the additional information. This was my first time buying a car and Ed as well as the rest of team made it every enjoyable.

nanw

May 18, 2015

Shari Godwin was fantastic from start to finish. She was professional and very personable. She was extremely knowledgeable about all of the various cars we were looking at, and made the experience a positive one. I would recommend Shari to anyone who is car shopping, and I will definitely ask for Shari again in the future.

carfanatic

May 16, 2015

Kris Collins did an outstanding job selling me my Honda Accord Sport. He was very professional and he made sure all of my questions were answered. Kris came across as being honest and a person I can trust. The entire buying experience was great! Martin Honda has earned all of my future business, thanks to Kris Collins!

Angela0252

May 11, 2015

Edward A. McDowell spent the whole day (9 hours) with my daughter and I while we test drove various cars, discussed our options and completed all paperwork. He offered us lunch, snacks, refreshments and "break times" to privately review our choices. Edward is knowledgeable & patient. His goal was not only to sell us 2 cars but to ensure that at the end of the day we made the best choice to fit our life style and budget. He even met us at the dealership Sunday morning so that my daughter could pick-up her car. Angela (a very happy customer!)

bobbimunk

May 5, 2015

My experience at Martin Honda was great. I had a complicated car situation and they did everything they could to help me get the car I wanted for the best deal. I told them what price range I needed a month, and they worked with me as much as possible. Other places I went to didn't want to help me and also said there was nothing they could really do. I had Kris Collins as my sales consultant and he was very friendly and listened to everything I had to say. He didn't pressure me into purchasing the car, he cared more about what satisfied the customer. Another employee that was a huge help was Jim Blaskow. He also did everything he could to help me drive away in my new car. Martin Honda is defintiely a very understanding and welcoming dealership and I recommend them to anyone interested in buying a honda.

Liz Bram

May 1, 2015

Just purchased a car this week and Shari Godwin was our sales representative. Shari made me comfortable throughout the entire experience. She is highly knowledgeable about the features of the cars and takes them time to explain all of them individually. She strikes the perfect balance of being friendly and informative without making customers feel pressured to purchase. I will highly recommend Shari and Martin Honda to all my friends and family. Thank you!

Kelsey Hallett

Apr 11, 2015

This is our 3rd car that we have purchased or leased through Shari. She goes above and beyond in making a customer satisfied. She provides accurate information and is able to answer our questions with details. If she does not know the answer she makes an effort and ensures you she will find out. Would highly recommend her to anyone interested in buying a Honda.

Elmer

Apr 10, 2015

I was introduced to Ed McDowell by a person at the front desk. Ed was a pleasure to deal with, He was friendly, answered my questions, went through some brochures (the differences in seating space and colors), and showed me some cars without any of the typical dealer hype or pressure. I came back a couple days later and I offered what I considered a fair price and it was accepted without any of the typical displeasures or intense haggling. My wife had bought a car at the Toyota dealership down the same road 7 years ago and at that place I was haggling in a me verse him type of thing, walked out, asked to come back, eventually agreed to a price only to be shot down by the manager. Martin Honda gave me a much better experience. The test drive showed me some things and when I picked up the car Ed spent time going through all the technology including how to connect my phone with the car. The technology in the Honda cars these days in amazing and I love the extra leg space compared to Toyotas. So I'll recommend this place and the dealer I worked with. Really everyone I came in contact with (financing, warranty people) gave me a no pressure, friendly type experience.

Sam

Apr 10, 2015

I had a great sales experience with Shari at Martin Honda. She made the process easy and spent a lot of time going over all the features of the car. I'll definitely recommend all my friends to Martin and to Shari on their next purchase.

BrendanCRV

Apr 1, 2015

Had a great experience buying a new CRV last Saturday with Ed McDowell. Very easygoing experience, and got a lot information on the CRV during the test drive. Ed knows all the technology on the car and walked me through the Honda Link system. Everyone in the dealership was very friendly. Felt very confidant with the purchase and Ed made it a very easy decision.

Kkehnast

Mar 29, 2015

Ryan was my salesperson, he was great! Very thorough. I will buy from him again. He was very knowledgeable and not pushy, which was a huge green light for me!

Kleinweb

Mar 28, 2015

Shari was nice, friendly and helpful. The place is nice and the cars are nice. I wasn't so happy with leased cars being advertised online for one monthly price and then winding up costing much more. I'm sure all dealerships do this, but some of us just want to pay a fair price without too much haggling and that doesn't seem possible. So, in short, Shari is a first-rate salesperson and I fully recommend her. But as far as pricing schemes go, Martin is no different than anywhere else.

dealer

Mar 25, 2015

Even with a challenging high end trade (Range rover sport), Garnett did the unthinkable and closed the deal!! He demonstrated perseverance and grace through it all, even after I changed my mind about which model car I wanted to purchase. Garnett was honest and very patient making the overall experience incredible. His professionalism was no surprise however, as we have a long history of buying cars. For years to come, Garnett is my guy! Thank you for this incredible experience! I look forward to future purchases!

mschwartz169

Mar 24, 2015

As most of us know, the purchase of a new vehicle is very exciting; however, the actual time and decision making process can lead to a quite daunting experience. I am writing this letter on behalf of both myself and my husband. The reason for this letter is to inform you that our experiences in purchasing two new vehicles at Martin Honda in Newark Delaware turned out to be one of our most pleasurable buying experiences ever. From the first moment we walked into the dealership, we felt quite welcomed and were treated with courtesy and respect. I would like to start by saying I apologize for writing such a lengthy letter, but felt it imperative to describe our experiences in depth as we are more than pleased and impressed with the outstanding customer service received by everyone we encountered who works at the dealership.Please let me begin by informing you that my husband and I were in the market to buy one new vehicle and one pre-owned vehicle. I myself, a muscle car owner/driver, had my mind pre-set with the notion I was purchasing a 2015 Dodge Challenger RT Scat Pack or the Dodge SRT 392. My current car at the time of the purchase was a Pontiac GTO. I am also a fan of Honda vehicles, even though neither of us had ever owned one. I am well aware of their reputation and know they are reliable vehicles. My husband and I knew we would be in the market to purchase our vehicles in mid-February, but I wanted to get an idea and do my research prior to our final decision. In mid January, my husband and I decided to take a quick stop by a couple of dealerships to peruse over a few of the vehicles I had already started researching. When we walked up to the lot at Martin Honda, we were greeted by Chris Burnett. Immediately, Mr. Burnett engaged both my husband and I into conversation. I explained to him we were not ready to purchase a vehicle yet, but were getting our feelers out there. He showed much interest in us, however was not sure he could meet our needs since I made it quite clear I was a muscle car enthusiast. He did, however, make every possible suggestion with quite a realistic approach. I then asked Mr. Burnett for his business card and told him he would probably be hearing from us in the near future. When my husband and I left Martin Honda that day, we discussed how much we liked Mr. Burnett, and said we would definitely recommend him to others even if we didnt go back. As mid-February was quickly approaching, I continued to build vehicles on-line, and compared along with reading many reviews. My decision was made. I WAS buying that Challenger pending I actually liked the feel of the vehicle once I took it for a test drive. I really did like the Honda Accord, but my heart was just set on my Challenger!! On February 14th, my husband and I decided it was time to go place an order for my new Challenger. Upon our arrival at the Dodge dealership, they were in the process of closing early due to the extreme cold temperatures. It took a few minutes before anyone even approached us to ask if we needed assistance. When we finally were approached, the feeling wasnt nearly as warm and welcoming as we both would have preferred. I explained to the salesperson I was quite interested in purchasing a Challenger and would like to test drive one. Wow, he could not come up with enough reasons why it was difficult to have me do so at that time. The new one that came in hadnt been reviewed by service yet, one in the back may not be available and not sure if I can drive the other one and one he didnt know where the keys were, and one needed to be de-iced. I did not provide him the opportunity to say no. I explained that I needed to feel and drive a vehicle prior to even talking numbers in order to make a purchase. I also made it clear to him that I needed to purchase the vehicle as soon as possible. I explained that my time was limited because I am having major surgery in the very near future and wanted to actually have the vehicle prior to doing so. He was finally able to produce a Challenger that we could all take out for a test drive (yes, he accompanied us for the test drivesomething I have never experienced before)..and I was SOLDnot because of the salesman, but because that car is not only beautiful, but had just what I like.MUSCLE. Once the test drive was over, I showed the salesman the package I had already built which included the price. I explained to him what I had for a down payment and also asked how he could accommodate us with a used vehicle. I could go on for pages to explain to you of his extreme disinterest and how we felt he just wanted us out of there so he could to go home for the day. Still my mind said Challenger, but at a different Dodge dealership. My husband and I left and immediately drove back to Martin Honda as I had already looked up used vehicles on-line and wanted to take a look at themand only them because remember, Im buying a Challenger. Upon our entrance, we were pleasantly addressed by everyone that walked passed us. The lady at the front desk asked if we needed assistance. I said we were going to pop over to see if Mr. Burnett was available. Upon heading to Mr. Burnetts desk, we walked past the Accord Coupe that very much caught my eye the first time we stopped by. While admiring the Accord, we were greeted by an extremely nice gentleman by the name of Mike Pijuan. What a pleasant gentleman he was. We told Mr. Pijuan we had spoken to Mr. Burnett a month ago and were interested in looking at a pre-owned CRV for my husband. In the meantime, Mr. Burnett noticed and recognized us, and immediately came over to greet us. He was with another customer, but took just a brief moment to acknowledge us and asked if we were able to wait a few minutes until he was done with his other customer. By the way, the dealership was about to close, but we didnt realize that right away. While waiting for Mr. Burnett, Mr. Pijuan continued to engage us into conversation. I explained to him how we were there a month ago looking at the Accord Coupe. I also informed him that I decided on the Challenger, but we were going to try to purchase our used vehicle from Mr. Burnett. Mr. Pijuan asked us what vehicles we were interested as he was going to see if he could pull up the vehicle in the system so he could assist us. We had an awesome conversation discussing my GTO, my new to be Challenger, and of course Honda vehicles. I never realized he was probably actually heading out the door to go home when we walked in, but that obviously didnt matter to him. Of course, we didnt find out until later that Mr. Pijuan is actually part of the financial team, not sales team. Imagine our surprise to find out he spent so much time with us when he could have just left us in a chair waiting for Mr. Burnett to be available. Mr. Pijuan is an extremely welcoming gentleman who deserves a bit of recognition for going above and beyond!!! When Mr. Burnett finished business with his original customer he immediately came over to meet with us. He began discussing with us how, or if he could meet any of our purchasing needs. I explained to him that I decided to purchase the Challenger for myself but we were interested in purchasing one of Hondas pre-owned vehicles for my husband. Again, we all start talking cars and have a great time, laughing and engaging like we had known each other for years. We started discussing business and our vehicle needs. Mr. Burnett asked how much we were willing to spend on the used car purchase. When I told him the amount, he stated he could probably sell us a new vehicle instead. He asked us if we could come back the following day at 2:00 p.m. He said he would like to take some time to see what he could do to accommodate our needs. We felt it was worth coming back to see what he could propose and scheduled for 2:00 the following day. On February 15, my husband and I walk into Martin Honda. Again we were greeted with a smile from the lady at the front desk and she asked if she could help us. She didnt need to do so, as Chris had already been approaching, with a smile. After greeting us, he immediately escorted us over to the coffee machine, and offered us something to drink or eat from the arrangement of items to choose from and told us to get comfortable and meet him at his desk. The instant we sat down, my husband and I we both felt like our business was important to Mr. Burnett. He told us he put together some ideas for us. One being the purchase of the Accord Coupe I had admired a month earlier, and the other was a Fit LX. Mr. Burnett discussed with us the original prices of the vehicles, discounts he was able to provide, while providing many reasonable factors on why our purchasing both vehicles at Honda would be of benefit to us. He remembered my telling him a month ago that I was having surgery, and he was able to incorporate that into a purchasing decision. Something I had already done, but just one more thing to point out to you as to why Mr. Burnett is so prodigious. He took into consideration that Honda may not provide the muscle I prefer in a vehicle but he still felt confident he could deliver. Of course, this is the job of a salesman; however, it was the personalization and approach in which Mr. Burnett presented that actually made the sale. Now that all is said and done, it was Mr. Burnetts people skills and personality that sold my husband and me two vehicles. A salesman who can convince a customer to purchase a vehicle that is completely against their norm, and send them away totally satisfied with their purchases obviously possesses a special quality within his profession. Mr. Burnett is an excellent salesman, but more importantly he is a people person. He does his job well, better than most. Quite impressive as he listens and catches a lot of what his customer says. Remember, I WAS buying a Challenger. Once all of our paperwork was completed, and were waiting to meet with a member of the financial team, we asked Mr. Burnett for his supervisors name as we wanted to inform him/her of the outstanding service we received. Within minutes a Mr. Phillip Rockwell came over to meet with us. Again, another person who treated us as though we were both important, and not just another sale. Mr. Rockwell was appreciative that we were willing to take the time to commend a member of his staff. He sat down and engaged us in conversation. He took time to sit and converse with us and didnt make us feel as though we were being rushed. Kudos for Martin Honda. A Manager who was willing to sit and engage in a conversation with customers is a great way to do business and should be practiced more often. So here it is three weeks after the purchase of our vehicles. Weve had to come back for a few things, body kit put on cars, undercoating, remote start, etc. Mr. Burnett has stayed involved through this entire process. He has placed several follow-up calls, making sure we are being taken care of with our needs. And imagine the surprise on my face when I called my insurance company to transfer our auto insurance over to the new vehicles, only to find out Mr. Burnett already did this for us. Not sure if this is common practice for your sales staff, but I can assure you, we have never had a dealership do that for us. NEVER!!! To conclude, out entire experience at Martin Honda was more than outstanding. The service from the minute we walked in the door and still on-going since we purchased our vehicles has been more than adequate. Again, it really was all about Mr. Burnett. This man is not only extremely efficient at his job, but he is just a pleasant person to do business with. My husband will surely recommend Martin Honda, specifically Mr. Burnett, to those we know who are in the market for a new/used vehicle.

tiwi27

Mar 22, 2015

Our experience yesterday trading in my old civic & purchasing a new civic with Shari was a great one. She was incredibly patient in working with us as I was looking for a manual transmission, but was a little rusty behind the wheel. She took the time with us on a little longer test ride to ensure that I felt comfortable in my choice. Shari did a great job in walking us through the pros and cons and making this purchase a painless process. We are very happy with our purchase and were extremely happy with the service that Shari provided and would recommend her to our friends, family & colleagues if they were in the market for a Honda.

Cllayton123

Mar 20, 2015

Thank you so much Dave for your help with my first car!!!! You entertained my indecision, patiently explained the differences in leasing at least dozen times, and made yourself available for every question and straying thought...even on your day off! I am so very excited to begin driving my fabulous first car, and cannot wait to return to Honda and lease or purchase another top rated safety pic!!! I strongly recommend Dave at Martin Honda because he kept me calm during the crazy and made a huge decision with a million details completely painless for me!!!

spencer56

Mar 20, 2015

We just bought our 5th Honda from Martin Honda (great cars!) and we keep going back because David Romanoski makes us feel at home and special, all at the same time. He recognizes us when we walk in and helps us make the right decision every time.

hhkate

Mar 18, 2015

We loved working with David Romanoski at Martin Honda. We had been looking for a car for a long time and visited several dealerships. From our experience we can say that David offered outstanding service and we are very happy with our purchase.

Larry

Mar 18, 2015

Just leased my 2nd consecutive car through David Romanoski at Martin Honda. I really appreciated his honesty and the fact that he cares about his customers - not only before the sale is done, but afterward too. He also went the extra mile for me when I hit a few snags with my turn-in vehicle. In the end, everything came out in my favor, thanks in large part to Dave. Additionally, their service department has never let me down. Martin Honda is a great dealership to buy or lease a car.

Leslie

Mar 18, 2015

Wow! This was the absolute best experience I have had buying a car. I would highly recommend that you ask for Shari Godwin to help you-she knew everything about the CRV (and I would bet she knows everything about every car Martin Honda sells) and she did not use any high pressure tactics-she just got to know what I wanted and then got me the deal I needed. Even without my husband being with me, I felt perfectly comfortable knowing I was getting the best deal on exactly what I wanted! Thank you Shari! Thank you Martin Honda!

khudson117

Mar 11, 2015

We have now just gotten our 4th car from David Romanowski at Martin Honda. It is so refreshing to know that we can walk into Martin Honda, sit down with Dave and the team, and walk out with the exact car we need at the right price. Dave is so knowledgeable about the entire line of cars available, and he always remembers our family and our financial situation, and comes up with the perfect FIT!! (no pun intended!) Thank you Dave and thank you Martin Honda! We are customers for LIFE!!!

Sandi

Feb 28, 2015

Just bought a new CRV from Martin Honda - I must tell you how awesome our sales person, Ryan Snyder, was -- he knew the CRV inside and out, he went above and beyond to answere my endless questions - I have never met such a thoughtful and professional sales person.When shopping for a new Honda - be sure to visit Martin Honda and ask for Ryan - you will be happy you did.

fondofhonda

Feb 15, 2015

We shopped around for a new CRV at a couple of different Honda dealerships and felt the most comfortable here. We had the pleasure of working with Shari Godwin. We really appreciated her because she answered all of the questions we had, gave us direct answers (without beating around the bush), and didn't try to be a "sales woman," if that makes sense. We felt that she was honest with us and had our interests in mind. Overall, good experience and would definitely shop here again. Thanks Shari!

Mike

Feb 6, 2015

This was our first experience with Martin Honda and they all could not have been easier to work with. Our salesman Ryan Snyder, was awesome. Worked with us until closing and then the rest of the team got involved. Everyone was there until 10:00 at night get the car cleaned up are ready for us to take it home while we were getting all the paperwork finished. It was definitely the kind of experience that will keep us coming back in the future.Big thanks again to Ryan and everyone at Martin!

James Simpson

Dec 28, 2014

Shari Godwin is a wonderful person to work with. It is my will alone to be on here writing this review. I have known Shari for a few years now and she has always been straight forward with me about everything. She has given me the freedom I needed to explore the vehicle without any hassle. She is friendly and very informative about the latest technology and features. I would recommend that everyone come in if even for just a test drive to see the extraordinary engineering of the new Hondas and the friendly staff at Martin Honda. You will not be disappointed in your visit.

jackie logan

Dec 5, 2014

I brought a honda fit 2 1/2 years ago from Shari Godwin who was great to deal with then I traded the fit in for a cr v Shari wasn't in that day so David Rdomanoski did a great job selling me my new CRV. Thanks to both of them for their considered why of dealing with customers.

CroweSA1109

Dec 1, 2014

I am a repeat customer of Dave Romanoski, sales representative, at Martin Honda.Dave has made our sale experiences at Martin Honda enjoyable. Its why we return to him each time we are seeking a new vehicle. Dave has a vast knowledge base of the vehicles, his professionalism and expeditious buying process are surprising and always rewarding.

James

Nov 21, 2014

We bought from Martin's pre-owned lot and had a great buying experience. We bought our car from Tommy Brooking, and he was very helpful. They gave us a very good deal, and the process was over much quicker than I'd generally expect buying a car on a Saturday to go. They were very expeditious and professional. My only comment would be that the used car section lacks any amenities beyond a coffee pot and a vending machine to make the waiting involved in the car buying process more comfortable.

Tiaragarrett24

Nov 21, 2014

Went into Kia to get information and Dan was there to great me with a smile . Best experience I ever encountered thus far ! I would definitely recommend every one to try out Martin Kia in Newark De you won't be disappointed

tahalling

Nov 3, 2014

Dave Romanoski is the person to go to if you don't know what you want. My wife and I were thinking about leasing a vehicle. The problem was, we had no clue how this works. We were in uncharted territory. We took a test drive with Dave and he was very knowledgeable about the vehicle which is what we were expecting. On the way back we took a different route to get a feel of how the vehicle handles with the different road conditions. We went back to his office to see what we could do. He didn't really explain everything. Only the things we needed to know. He didn't spin our heads around with a bunch of useless information which was nice. He walked us through the entire process even going so far as to fill out our application for us and assisting my wife in pairing her phone to the car. He made us feel at ease and now we are the proud parents of a leased 2014 Honda CR-V.

simon9702

Oct 12, 2014

Dave Romanoski listens to and understands customer's need. He works very hard to get the best for the customer. His enthusiasm and professionalism make car buying a great experience.

jckline

Oct 10, 2014

Shari Godwin is absolutely the best. From the moment I walked in to when she delivered the car, she was enthusiastic, professional and very knowledgeable of the product. Her follow-up since my purchase is beyond words. I would highly recommend her to everyone. Her opinions, honesty and integrity were very top notch. She did a stellar job. She went the extra mile. More than happy with my new Honda. Job well done.Michael Pijuan was a very good Finance Manager. He was ethical, professional and compassionate. Very customer oriented.I recently lost my husband (5/21/14) and both Shari and Michael, were sensitive to my loss.

bstrigle02

Oct 6, 2014

Ask for Shari when you walk in, you won't regret it! She is the best! Shari was professional, honest personal opinions, and made me feel comfortable. I have bought a few cars before from another Honda dealership in PA but nothing compares to the service I had at Martin Honda in DE. This was my first time leasing a car (2014 Honda CR-V) and was very nervous. I had so many questions and Shari was very patient and broke down everything for me so I understood and was confident I was making the best decision. She has been there for 10+ years so it made it that much easier knowing she had a lot of knowledge and experience. She made this process more exciting, smooth, and easy. I am so blessed and many thanks to Shari and her team at Martin Honda! I look forward to going to back to see her for my next car!

whitsw01

Sep 28, 2014

Dave Romanowski was fantastic!There's really not a whole lot more to say than that.He and the Martin staff did everything possible to get my payments close to what I was looking for and in the car I was looking for.A-plus all around!!!

14Accord

Sep 6, 2014

We own two Hondas -- a 2009 CRV and, our most recent addition, a 2014 Honda Accord. Our salesperson was Ed McDowell. Ed was and is nothing less than professional and did a stellar job getting us a deal we were happy with. Although we tangled a little over a fair trade-in value on our Odyssey, the Martin Honda dealership came through. We were treated professionally and with respect from the moment we walked onto the lot to the moment we drove away with our beautiful new car! We always buy our cars from Martin and will continue to do so. For those who have complained, please remember that buying a car is not much different than buying a house -- it's give and take. In the end Martin gave us a deal we were happy with and we took our new Honda home! Kudos to Martin Honda, Ed McDowell, Eugene, and Kim!!

parisfran

Sep 2, 2014

I just purchased my first Honda, a CRV, and I love it. Shari Godwin made the entire process smooth and painless. I must have had a list of 100 questions and she knew the answer to every one. She definitely knows Hondas inside and out. She's experienced, professional, and very pleasant as well. Martin Honda is quite a distance from my home, but I decided to purchase my new car there because of the great people and quality service. Many thanks to Shari and her team!

vbetit

Sep 1, 2014

Our recent purchase of a 2014 Honda Odyssey was one of the best car buying experiences we have had. Sheri Godwin, our sales representative was extremely knowledgeable of the vehicle and was eager to show us all of the features available. She made every effort to make our experience pleasurable. Our interaction with other members of the team was equally pleasant.

civic101

Aug 22, 2014

Shari was very friendly, knowledgeable and a pleasure to deal with. Dealership was clean and well maintained. Their large inventory allowed me to find the car I was looking for.

karlasue

Aug 20, 2014

No need to go on and on about Martin Honda in Newark or the salesman, Dave Romanoski. We just purchased our 6th Honda vehicle. That should say it all. Wouldn't shop anywhere else nor would we have our vehicle serviced anywhere else. Best price and best service. Thanks Martin Honda.

James

Aug 16, 2014

I met Dave 4 years ago, and have purchased several cars with him since. Dave builds a strong working relationship with his clients to ensure that he gets them in a car that will fit their needs at a good price. The sale doesn't just end after the papers are signed either as Dave personally follows up, asking how we are enjoying our new vehicle to ensure complete satisfaction with our purchase. Dave has time and time again made our car buying experience both quick and painless. Give Dave a call, you won't regret it!!

JamesReagan

Aug 15, 2014

I met Dave 4 years ago, and have purchased several cars with him since. Dave builds a strong working relationship with his clients to ensure that he gets them in a car that will fit their needs at a good price. The sale doesn't just end after the papers are signed either as Dave personally follows up, asking how we are enjoying our new vehicle to ensure complete satisfaction with our purchase. Dave has time and time again made our car buying experience both quick and painless. Give Dave a call, you won't regret it!!

scenicart

Aug 15, 2014

This was the first time I bought a brand new car. My experience with Shari Godwin and Martin Honda was smooth and easy. Shari was fun, friendly, and fantastic! I highly recommended coming to this dealership for your next Honda purchase, especially from Shari Godwin! Shari knows her cars and her customers needs.

meherrmann

Aug 2, 2014

We have leased several cars through this dealership and this was one of the best experiences we have had. Dave R provided great customer service.

Althea S

Jul 23, 2014

Shari was a gift on the day of my car experience. I had not purchased a card since 2004 and was brought to the dealership by a former customer. I was amazed of the excellent customer service, and how professional Shari has placed on herself. It was wonderful to have Shari for my experience of purchasing a new car and she understanding my dilemma of being in a car accident and meeting my concerns. She's a great listener, cares, and sees through the customer's eyes.Thank you Honda, thank you Shari for making my experience one that's worth repeating and sharing.

e.gerres

Jul 16, 2014

It was truly the best car buying experience ever!!! In and out within 3 and a half hrs. Great place to do business!!

Hankwebb

Jul 16, 2014

Excellent Job by Shari she continually is a true professional sales consultant. She took the time necessary to review all aspects of the sale and consulted us on making the right decision for us. Her product knowledge was excellent and her attention to detail made our buying experience a pleasure. Her followup after the sale was great. She called to see if we were happy with our purchase and told us if we had any issues that she was available to assists us with anything we needed. Now that's the type of customer service that we appreciate! Mr. & Mrs Henry P. Cruz

troyhend

Jul 7, 2014

Dave helped get me out of an unreliable vehicle and into an amazing certified pre-owned vehicle. He really took his time to help me! He called me throughout the process before and after the sale to make sure that I was sure with what I wanted. He showed me a few different options. At the end, he got me into the right car, at a good price and in the right time. Most importantly, he talked to me like a human being. You could tell that Dave cared more about making me a satisfied driver rather than just a quick sale. Thanks again Dave! HIGHLY RECOMMENDED!

zhongguowutong

Jun 30, 2014

They offer accurate information, they are very friendly and solve any concern I have. They seem honest businessmen and I will definitely recommend to friends and family.

Gary May

Jun 24, 2014

If You're Looking for a Honda See Shari Godwin! This is the third Honda we bought from Shari Godwin. She is a superb sales person--patient, enthusiastic, hard-working. She will go out of her way to get you the best deal possible. And after you've purchased your car, she works hard to help you operate all the complicated gadgets that come with today's cars. If we could, we'd adopt her. Gail & Gary May

garymay

Jun 24, 2014

This is the third Honda we bought from Shari Godwin. She is a superb sales person--patient, enthusiastic, hard-working. She will go out of her way to get you the best deal possible. And after you've purchased your car, she works hard to help you operate all the complicated gadgets that come with today's cars. If we could, we'd adopt her. Gail & Gary May

paulinedempsey

Jun 24, 2014

My first visit to Martin Honda, over a year ago, was a pleasurable experience. I was introduced to Shari Godwin who showed me several 2013 products and explained the differences between the LX, EX, EX-L. I was very excited about the EX-L but, unfortunately, I was not able to make a purchase at that time. Yesterday, I returned to Martin Honda and was delighted to find that Shari was still there. She remembered me and remembered my interest in the EX-L. We took a test drive, during which Shari explained how to use the great features and I LOVED this car!! I wanted the EX-L but I was prepared to settle for the less expensive EX. I'd done some homework and had found online a Price Promise discount on the MSRP. Shari's manager honored the discount, and Shari, working with her team and contacts, were able to offer me a trade-in value and financing that were acceptable. We finished the deal this morning and I drove away in my beautiful new car! Many thanks to Shari and the Martin Honda team for making my new car dream come true!!

VNJKEATTS

Jun 21, 2014

I LOVE SHARI GODWIN AND MARTIN HONDA DEALERSHIP I HAVE OWNED FIVE HONDA VEHICLES OVER THE YEARS. ALL BOUGHT FROM MARTIN HONDA AND SHARI GODWIN. I JUST GIVE SHARI A CALL AND TELL HER WHAT I WANT AND WHAT I CAN AFFORD. SHARI DOES THE REST. SHE WILL TELL ME "YEA OR NAY" AND THE NEXT THING YOU KNOW, I HAVE A NEW VEHICLE! SHARI IS VERY KNOWLEDGEABLE OF THE HONDA PRODUCT. SHE IS VERY EASY TO WORK WITH, AND TREATS HER CUSTOMERS LIKE A FRIEND. OWNING A HONDA GIVES ME A SECURE FEELING WHILE TRAVELING THAT I WON'T BE LEFT STRANDED AND KNOWING THAT SHARI IS ONLY A PHONE CALL A WAY IF I NEED HELP. VICKI A KEATTS PROUD HONDA CIVIC OWNER

VNJKEATTS

Jun 21, 2014

I HAVE OWNED FIVE HONDA VEHICLES OVER THE YEARS. ALL BOUGHT FROM MARTIN HONDA AND SHARI GODWIN. I JUST GIVE SHARI A CALL AND TELL HER WHAT I WANT AND WHAT I CAN AFFORD. SHARI DOES THE REST. SHE WILL TELL ME "YEA OR NAY" AND THE NEXT THING YOU KNOW, I HAVE A NEW VEHICLE! SHARI IS VERY KNOWLEDGEABLE OF THE HONDA PRODUCT. SHE IS VERY EASY TO WORK WITH, AND TREATS HER CUSTOMERS LIKE A FRIEND. OWNING A HONDA GIVES ME A SECURE FEELING WHILE TRAVELING THAT I WON'T BE LEFT STRANDED AND KNOWING THAT SHARI IS ONLY A PHONE CALL A WAY IF I NEED HELP.VICKI A KEATTSPROUD HONDA CIVIC OWNER

Honda19711

Jun 7, 2014

We worked with Ed McDowell and found him to be very knowledgable, courteous and easy to work with. We picked up our new car late at night after closing and everyone from the sales manager to the lot attendant were very happy to help us and made sure we were completely happy with the car before we drove away. Would recommend Ed and the rest of the Martin Honda Dealership to everyone.

dstaff

Jun 4, 2014

This is our 4th car purchase from Honda. Sheri is very professional, enthusiastic, straight forward, spent a lot of time helping us, very patient, pleasant and funny.We see her as our family, we sure will come back for our next car and hopefully she can help us again. Thanks for such a great job you do Sheri!!!!

jkishore

Jun 2, 2014

I just had a totally fabulous experience buying a new car at Martin Honda in Newark. David Romanoski was the salesperson who worked with me, and he was so helpful (and patient!) throughout the process. He answered a variety of questions and I had the opportunity to do a test drive.David cares about his customers and I look forward to work with David in the future. Thank you David.Thanks..Jai

Rook702m

May 31, 2014

I just purchased my third car in three years. Dave has been my go to guy each time. He looks out for my interest and explains the pros and cons of lease vs purchase, one car over another. Dave has great integratiy and cares about his customers. I have 5 drivers in my house I will always use Dave.Dave thanks again. I love the new car. See you in September for the next one!Mike

Silverpilot2014

May 28, 2014

It was a great experience to work with Shari Godwin! She was straight-forward, honest, and professional. Shari took the time and a lot of effort to ensure that we were very pleased with our Honda purchase. We received exceptional customer service and a great price. We are willing to recommend Shari to all our friends and families.

bpk19711

Apr 30, 2014

We've leased with Dave on many occasions and he came in on his day off due to my travel schedule to finalize a new Honda Pilot lease. Honda can be proud of such a fine representative who is professional, friendly and thorough. We look forward to working with Dave in the future. Best Regards.

Geoplumbe

Apr 26, 2014

Hands down Dan Carlton once again provided us with very good service . Provided us with many different options . Took his time . Was not pressuring us what so ever . Over all Dan is a great asset to Martin Honda and Martin Mazda

lidlbee1

Apr 25, 2014

Bruce Blake is a professional. He is extremely knowledgeable, not only about his cars, but the competition's vehicles as well. I have consulted him on my last several purchases. He is patient and thorough, and the first impression he gives is of a well-dressed, businessman, one who represents the dealership well. I have sent many friends to see him, knowing they will get a good, honest deal from him. B.J. Apichella

lisacoldiron

Apr 24, 2014

I recently purchased a new '14 Honda Civic at Martin Honda. How blessed I was that Shari Godwin was working that day! To say she was wonderful, is an understatement. Her professionalism, efficiency, and kindness was exemplary! I was worried about purchasing a new car for many reasons, but Shari took time to listen and walk me through the process. Thank you, Shari... you are the best!

Christine Proffitt

Apr 12, 2014

The moment I determined I was ready for a new car, Dave Romonoski at Martin Honda is who I chose to visit! Dave made my first new car experience awesome when I bought my 2005 Accord. The service at Martin during my 6 years of ownership was awesome too! Fortunately, for Dave & Honda, I had the worst buying & ownership experience over the last two years at Lexus of Wilmington. I was determined to trade my Lexus for a brand new Honda before my next service appointment. I walked in at noon today and asked for Dave. Dave was patient, friendly, remembered me and helped me pick the right model for me. I test drove the CRV & Crosstour. I drove away an extremely satisfied customer in my brand new Crosstour EXLN! Dave & the team at Martin Honda are professional & fair and I recommend them to anyone looking to make a change. Who would have thought a car salesman was huggable? I just couldn't help myself today. Thank you so much, David!

Cmhp14

Apr 12, 2014

The moment I determined I was ready for a new car, Dave Romonoski at Martin Honda is who I chose to visit! Dave made my first new car experience awesome when I bought my 2005 Accord. The service at Martin during my 6 years of ownership was awesome too! Fortunately, for Dave & Honda, I had the worst buying & ownership experience over the last two years at Lexus of Wilmington. I was determined to trade my Lexus for a brand new Honda before my next service appointment. I walked in at noon today and asked for Dave. Dave was patient, friendly, remembered me and helped me pick the right model for me. I test drove the CRV & Crosstour. I drove away an extremely satisfied customer in my brand new Crosstour EXLN! Dave & the team at Martin Honda are professional & fair and I recommend them to anyone looking to make a change. Who would have thought a car salesman was huggable? I just couldn't help myself today. Thank you so much, David!

Kim

Apr 7, 2014

Great experience!! Dave Romanoski was amazing! I went into the dealership that day thinking I was just going to check out a couple cars and get information on the end of my lease. Dave was SO knowledgeable about the lease process and he built a huge level of trust from the beginning. Ultimately, he took the time to answer all my questions about each vehicle I was considering, explained the end of lease process and ended up pushing through an AMAZING deal on the PERFECT vehicle for me and my family. We could not be happier about the Odessy we drove away with that day AND the price we ended up with. Not only did we end up with a great car at a fair price, but MARTIN HONDA has a customer for life. I'm telling all my friends!! Thank you Dave and thank you Martin Honda!!

khudson117

Apr 7, 2014

Dave Romanoski was amazing! I went into the dealership that day thinking I was just going to check out a couple cars and get information on the end of my lease. Dave was SO knowledgeable about the lease process and he built a huge level of trust from the beginning. Ultimately, he took the time to answer all my questions about each vehicle I was considering, explained the end of lease process and ended up pushing through an AMAZING deal on the PERFECT vehicle for me and my family. We could not be happier about the Odessy we drove away with that day AND the price we ended up with. Not only did we end up with a great car at a fair price, but HONDA has a customer for life thanks to Dave Romanoski. I'm telling all my friends!! Thank you Dave!!!!

Lewca

Apr 5, 2014

Thank you David Romanowski for FAR exceeding my expectations!!! That's not an easy feat. Thank you for your patience with ALL my questions and requests and for providing answers quickly. Thank you for staying after close-of-business to get the deal done. Thank you for your hard work and your coordination with the rest of the Martin team to make sure I have the exact vehicle attributes I wanted. Thank you for moving the process along efficiently and for the excellent communication along the way. Thank you for selling me my second Honda.......and the first one too! Above all, thank you for your professionalism, respect and courtesy!!!What more can I say about this outstanding experience? Thanks to Ron in Finance! Thanks to Art in Service for his help! Harlan too! And a huge thank you to the technicians who carried out the additional work and services on both my old and my new Hondas!!Kudos to Honda for building a vehicle that has earned my trust for it's quality and reliability. And to Martin Honda's ownership and management for fostering and supporting a friendly environment and customer-focused staff. Dave Romanowski, I'll stop by to visit next time I'm at Martin Service for routine maintenance. I look forward to working with you when it's time to buy the next Honda. In the meantime, I'll be sure to send family and friends your way.....as well as anyone else who asks!!All the Best to You!

msk19702

Apr 3, 2014

Our car buying experience was great, Shari was very informative and pointed out a lot of the features of the new car. A great car!

Evilin Sk8s

Apr 2, 2014

This is the fourth Honda purchased at Martin from Shari. It's always a great experience. Shari and the rest of the Martin staff are always helpful, friendly, and ready to answer any and all questions. We've been Shari's customers for 9 years because she's that good!

evilin68

Apr 2, 2014

This is the fourth Honda purchased at Martin from Shari. It's always a great experience. Shari and the rest of the Martin staff are always helpful, friendly, and ready to answer any and all questions. We've been Shari's customers for 9 years because she's that good!

DL

Apr 1, 2014

Very good dealer. Everyone is nice and professional. They are knowledgeable about cars and they tried their best to fit my own needs. David helped a lot to make a deal with me. I could not buy the car here without his great job.

dandanli

Mar 31, 2014

Very good dealer. Everyone is nice and professional. They are knowledgeable about cars and they tried their best to fit my own needs. David helped a lot to make a deal with me. I could not buy the car here without his great job.

malison

Mar 26, 2014

Had looked for used hondas for 3 weeks and relaized we could buy a new one for not much more- My husband talked to Dave and you had a white with tan in stock for our price point- Dave made it very easy for me to come in and look at the car and start the paperwork. that was thursday and on Saturday we drove home in our new honda! I would recommend Martin and Dave to friends and family for sure!Thank you,Alison and Michaek DeFino

Custumer that left with a smile

Mar 24, 2014

I just purchased my second car in the last two years from Shari. She is no longer my sales person but she is my Martin family. Shari was empathic to all my needs each time we meant. She is always full of energy and ready to help, not to mention while always remaining professional. Her customer service was refreshing before, during, and even after the purchase and I never felt like I was bothering her or that she was giving me the I dont have time, what do you want attitude. I was very satisfied with her service and have recommended her to other friends & family who are now new vehicle owners and have been delighted with Shari as well. Thanks again Martin Honda and thank you again Ms. Shari Godwin!

cbaideme

Mar 24, 2014

I have never been to a dealership quite like Martin Honda. Impressed beyond belief just doesn't seem adequate to describe our experience. From the moment my dad and I parked my trade in and walked to the Honda Civic that popped out at me, the customer service began. Out walked the nicest, friendliest, incredibly knowledgeable, most professional salesman we have ever encountered. Mr. Edward McDowell made us feel like we were the only people on the car lot. The only people in the showroom. He is the reason for the sale. The Honda Civic is a dream come true and is everything Ed said it is. He believes in the Company, the cars he sells, and truly cares about customer satisfaction. And this "gentleman" possesses compassion. He even helped my father zipper his coat. You don't see that every day. The man is such an asset to your company. If we could rate a 10 he would have all tens. Thanks for having such a wonderful man there to take care of us.

Marissarose718

Mar 24, 2014

My rating for this dealership is DO NOT DO BUSINESS WITH MARTIN HONDA IN NEWARK, DE!!! After working a week with them to find the perfect vehicle for my family of 3 and baby on the way, we have been completely screwed over and lied to by the manager Al. We were in There on Saturday 3/22/14 to return the Honda CR-v that we had tested over night. While looking through the vehicle and spend more time in it, we realized there was an animal smell which then lead to us finding all the hair/fur through out .Upon returning the car we had said if they will clean the car and get the smell out then we will be purchasing the SUV. Al assured us that he would have it sent in to be cleaned that night and would be ready Monday 3/24/14 In the morning. Al then said that come Monday and If we couldn't get there for some reason, THEN he would not be able to hold the car. Him saying this wasn't an issue since we would make it our mission to be there. Today (3/24/14) came and I stopped in around 9:30M to check on the smell. Al shook my hand and said that they were unable to get it in to be cleaned on Saturday and that he would do it today and have it ready by tomorrow (3/25/2014). I said thank you so much and just keep us updated. It's now 1:30pm. Only 4hrs after I left the dealership and Erik calls to let my husband know that he is sorry and the CR-v had been sold on the Saturday that we retuned it to be cleaned!!!!!! Why would they do that?! Most importantly, why didn't The MANAGER tell the that this morning while I was there?! That's a shady way to conduct business. Thank you so much sales associate Erik and manager Al for making it easier for us look on with another dealership!!!

Ohudson

Mar 24, 2014

I just purchased my second car in the last two years from Shari. She is no longer my sales person but she is my Martin family. Shari was empathic to all my needs each time we meant. She is always full of energy and ready to help, not to mention while always remaining professional. Her customer service was refreshing before, during, and even after the purchase and I never felt like I was bothering her or that she was giving me the I dont have time, what do you want attitude. I was very satisfied with her service and have recommended her to other friends & family who are now new vehicle owners and have been delighted with Shari as well. Thanks again Martin Honda and thank you again Ms. Shari Godwin ?

Reginava

Mar 22, 2014

Sherri was professions showed concern for my needs and did not treat me as just another sale. I explained my situation and she took all of that into consideration as she looked for a car for me. I was pleased with the service I received and will and have recommended her to others.

jimknox

Mar 16, 2014

My wife and I absolutely hate buying cars. We have purchased cars from Martin Honda over the years and have had what I would call good experiences in the past. But this time around, we were exceptionally pleased with Shari Godwin. She was just terrific! She made both of us feel at ease without putting any pressure on us to buy. We actually left the dealership without committing to a vehicle the first day. Nonetheless, Shari was very patient, answered all of our questions and ultimately helped us get the best possible trade-in value for our 2004 Honda CR-V. She was professional, friendly and made us comfortable. In fact, we took a stack of her business cards to share with our friends and family. We can highly recommend Shari and the Martin dealership.

sulove23

Mar 14, 2014

My overall experience dealing with Martin Honda was phenomenal! David Romanoski was my sales representative, and I could not have asked for a better salesperson. He was extremely friendly, had great customer service, and took the time out to listen to my needs for my new purchase. Each encounter with Dave was memorable. We shared laughs each and every time, but also were serious when we needed to be. My parents had just dealt with him a few months back, so I knew I was getting a nice representative when I arrived for the first time. I would recommend Dave to my friends, and even my sister, who may be purchasing a new car within the next year and a half. Great experience and I love the car!Thanks - Sulove

Sulove Khanal

Mar 12, 2014

My overall experience dealing with Martin Honda was phenomenal! David Romanoski was my sales representative, and I could not have asked for a better salesperson. He was extremely friendly, had great customer service, and took the time out to listen to my needs for my new purchase. Each encounter with Dave was memorable. We shared laughs each and every time, but also were serious when we needed to be. My parents had just dealt with him a few months back, so I knew I was getting a nice representative when I arrived for the first time. I would recommend Dave to my friends, and even my sister, who may be purchasing a new car within the next year and a half. Great experience and I love the car! Thanks - Sulove

Golgotha

Mar 12, 2014

Sales was ok but they send you from one person to the next trying to sell you this extra or that extra so if you are trying to keep the total cost under a specific $ amount you have to go back to the other person to get rid of something. I loved my sales rep. he was amazing but unforunately he no longer works at Marin Honda. The give you your first oil change for free and when I redeemed it I had no issues. But a Year and 2 months after I bought my car the clutch went. Note I know how to drive stick/this is not my first. They claimed that I burnt it up. Ok fine if I did it I did it but it wasn't covered under warrenty and they wanted to chaerge me $1335! Really? I still was ok, everyone around me told me that this was wrong so just to be safe I called Honda Customer Service in CA. They informed me they would put a case magager on it and check it out. They finally got back to me and told me there was nothing they could do it was my fault the clutch went bad. I said fine and payed it and still kept my cool. Little frustrated that it cost so much but what could I do you know. I asked for a copy of the report of what the case manager found. The service department said they didn't have it. I though ok that is fine I would call Customer Service and get it mailed to me or something. 2 Weeks later the Customer Service Lady called me back and I asked her for it. She stated," A report of What? That I called the service manager?" Really? that was your full investigation? One phone call from CA to DE. For them to tell you that it was my fault. Really, as I told them from the begining if it is my fault I take the blame, FINE! But I couldn't spent that kinda of money on a BRAND NEW CAR with out someone looking into it. I have very disappointed and plan to sell my car. I know longer wish to do business with you or your affiliate companies such as KIA. If any one is looking for a HONDA Fit 2012 bought in Dec. of 2012 and babied I have one available.

adubose23

Feb 28, 2014

Being a first time car buyer my experience was excellent! I never doubted Sheri one step of the way during the process of purchasing my new Honda Civic EX. I first came in two weeks prior to my purchase wanting to gain information in which would help me narrow my search and have a better understanding on what car I wanted. This is when me and Sheri first meet, we went over to her desk and started reviewing the Honda Accords in which I was interested in, my mind was blown when I found out all this car could do. We started off with the EX-L, EX down to the Sport. After a deep discussion going over the numbers I walked away knowing the Sport was the car for me. Being so this was my first big purchase and I have no credit established I knew I would need a signer. At the point my grandfather was going to be my signer so I was on his time on which we would make it back to the dealership. Two weeks later my grandfather changed his mind and I no longer had a co signer so I was forced to try on my own. I returned to the dealership on Monday February 17th with my mother. I explained to Sheri my situation about my co signer. I completed my credit application then she went in to see if I was able to get approved for the Honda Sport. Sheri tried a few banks to see if I was able to get approved but unfortunately I was unable to get approved with no credit history. So we had to drop down to the Honda Civic in which I didn't want because that's what I previously had (which was totaled January 5th, 2014). But before showing me the car Sheri wanted to make sure I was approved for the Civic EX. After another moment of waiting good news came through, I was approved! But a tad bit upset because I was unable to get my Accord. But the minute I stepped outside to take the car for a test drive I was ecstatic, I loved everything about this car. All that I wanted in the Accord EX was in the Civic EX (just about). I felt as though I came off better with the Civic EX then if I was approved for the Accord Sport. Never at any point did I feel pressured into making this purchase, Sheri made me very comfortable and was very professional. She made buying my first car a very memorable experience, and has set high expectations for my future car purchases. I would like to thank Sheir for her commendable service!

honda225

Feb 26, 2014

We will be married fifty years this coming August and have purchased many vehicles during those fifty years. I have to honestly say that our experience was one of the best ever with Shari Godwin. Shari listened to us when we explained what we wanted and took the time to answer all of our questions. When Shari handed us the keys to our new CRV, she had taken care of everything, and in a very friendly and caring manner. She treated us like family and continues to do so. If you want a salesperson who will hook you up with a great deal and an even better vehicle, then we highly recommend Shari. We could not have had a better experience purchasing a vehicle. We thank Shari so much.

Huntershonda

Feb 24, 2014

This is the 3rd lease from Martin Honda & Dave Romanoski (2 CR-V's & 1 Accord). Each time the price and deal working with Dave was very good. I did a lot of research in price and comparing and I kept finding that Martin was not going to be beat. Dave has always followed up on the leases, is easy to work with and during this recent lease he drove and walked through ankle deep snow to allow me to see the colors of the different CR-V's that I was considering so that I would have a first hand look at the actual colors instead of looking on line or in a brochure. We have also used Martin's service and the experience has be very good. Martin, Dave and Honda have a great reputation with this family.Ralph - Kennett Square

Ed Logue

Feb 22, 2014

Great experience today. Traded in my 2011 Honda Civic for a 2014 Civic. Extremely happy with my new car. Dave knew what I wanted and met my price. Would highly recommend Martin Honda and have done so in the past.

Bankboy124

Feb 22, 2014

Great experience today. Traded in my 2011 Honda Civic for a 2014 Civic. Extremely happy with my new car. Dave knew what I wanted and met my price. Would highly recommend Martin Honda and have done so in the past.

asitkumar

Feb 21, 2014

It was very nice experience doing business with E. David Romanoski. Wish him all the best. He has very good experience of dealing with customers and making business. I bought honda cdv 2014 and David helped and guided me at every point of purchase.

angie1

Feb 18, 2014

I highly recommend Martin Honda for a new car. Everyone is very friendly and I especially LOVED working with Shari! She's fun to work with and knows her stuff. She was so helpful in making sure I got the right car for my family. She was amazing at follow-up too! She made me feel special and I know she truly cares for her customers. I will never buy a Honda anywhere else nor from anyone else! As long as she's there, she's got my business!!! Thank you Martin and Shari for all your help! I appreciate it and love my new Odyssey Elite! Especially the vacuum with 4 kids!Angie

JoeWarren

Feb 12, 2014

This is our 3rd Car purchased from David. It has been a pleasure doing business with him on all of our cars. I'll continue buying from Martin Honda as long as David is there and we're able to continue working deals.

Louminator

Jan 14, 2014

We had an excellent experience working with Ms. Godwin. We were interested in an Accord Hybrid which is a new model in the US. There were not many to be found, but we are patient customers. Shari was very good about working with us. She has a great sense of humor and is a very good listener. She was very saavy about learning what our parameters were and determining what all the options were. Once we figured out the model and colors that we were interested in buying, she found one for us and brought it to the dealership. I would recommend her to anyone and if we were looking to buy another Honda, we would go back to her without a second thought.The only negative experience we had had nothing to do with Shari. While we were going through the process of paying for our car, two different representatives offered to sell us additional protections. One representative offered to sell us additional treatments for the upholstery, the underbody and the paint. The other representative offered to sell us extended warranty packages. I felt this was disingenuous on the part of the dealership. First, additional services and products like these which can add hundreds or thousands of dollars to the price tag should be offered during the initial and follow-up discussions with the sales representative, not in the final stage while taking possession of the vehicle. Second, offers to coat the underbody or paint job are inconsistent with the attitude I would expect from a high quality brand. I want the dealer to declare, "We build and sell a great, high quality car." Offering to sell additional protection implies that the car is not all that it could be.My recommendation to Martin Honda is move all the additional offers to the beginning of the discussion.My recommendation to new car buyers is work with Shari if you can.

warrenk

Jan 4, 2014

Dave was prompt and efficient. He made it possible to exchange the old for the new car on the same day. Also, he expeditied the payoff of our previous lease contract. The car Martin dealership delivered was in excellent condition with no need for a follow-up visit.

millysmith

Dec 23, 2013

David was very knowledgeable and explained the benefits of leasing versus purchasing a used car. His explanation was very helpful in helping me to make my decision and I feel that I made the right decision for me and my family.

S. Cahill

Dec 21, 2013

It was a pleasure working with Shari Godwin. She has a great balance of professional and personal characteristics that make you feel well informed and comfortable through the entire process. I felt like a got a new car and a new friend today. We'll be back again. Steve Cahill

lapasnick

Dec 20, 2013

Dave was great at follow-up since I was a previous customer. He sought our business again and earned it.The experience was positive. I like my new Honda and will share the experience with others.

Stevomatic

Dec 20, 2013

It was a pleasure working with Shari Godwin. She has a great balance of professional and personal characteristics that make you feel well informed and comfortable through the entire process. I felt like a got a new car and a new friend today. We'll be back again.Steve Cahill

Honda owner since 1983

Dec 16, 2013

This is the third time we have leased a vehicle from Martin Honda. Dave Romanoski has always been someone we look forward to working with. He is the best!

Dawn

Dec 1, 2013

Began my new car search through the internet sales department. Once I identified my preferences and received price quotes, I went to the show room for the test drive. I was met by Dave Romanoski (lucky for me) who had all my information from the internet department. He was so helpful with no pressure and he showed me all the features of the car I had selected and answered all of my questions. It was an easy buying experience with none of the usual stress and anxiety that I have had when purchasing a car in the past. I would absolutely recommend Dave Romanoski to my friends and family.

Borioles97

Dec 1, 2013

Began my new car search through the internet sales department. Once I identified my preferences and received price quotes, I went to the show room for the test drive. I was met by Dave Romanoski (lucky for me) who had all my information from the internet department. He was so helpful with no pressure and he showed me all the features of the car I had selected and answered all of my questions. It was an easy buying experience with none of the usual stress and anxiety that I have had when purchasing a car in the past. I would absolutely recommend Dave Romanoski to my friends and family.

Hockessin Dan

Nov 18, 2013

Great dealership! Nice facility and excellent professionalism by my sales rep - Dave Romanoski. Always educating and looking at options, never applying any unneeded pressure. This is my third vehicle through Dave.

drepka20

Nov 18, 2013

Great dealership! Nice facility and excellent professionalism by my sales rep - Dave Romanoski. Always educating and looking at options, never applying any unneeded pressure. This is my third vehicle through Dave. He wore really bright cool shirts as well! :)Thanks.

bcoslar

Nov 16, 2013

This was my second car purchase with Martin Honda. When my 2009 Honda Fit was recently crushed by a tractor trailer while parked on my street, I immediately searched for my prior salesperson, Shari Godwin, on the internet. She had been such a help when I bought my first new car that I knew if I could find her she would make recovering from this loss easier. And I wasn't wrong. I was thrilled to see she was still with Martin Honda, five years after my earlier purchase. When I met with her, she immediately remembered me and some of our talks from that first purchase. It was nice to not be just another sales figure in the past. I told her what happened to my FIT and she was absolutely outraged with me. Talking with Shari about what kind of car I needed - both five years ago and this year - is the easiest thing. She asks the right questions, she kept me focused on what I was trying to accomplish, she offered options for consideration to be sure that another FIT was right. Shari cares that you get YOUR car. And it shows in how she works with you to accomplish that. Car buying for me was a pretty scary thing ... you are always afraid you'll be taken advantage of, you'll miss a trick, you'll forget to ask the right question. Other dealers have made me feel like we were competing. As if they will get as much as they can from me and give as little as they can back. Shari has always made me feel like she's on my team. Helping me find MY car in MY price for my success. It's pretty great to know that when I am ready for another car...Shari will help me make sure it's the right car.

JHerz

Nov 2, 2013

Sheri is amazing, her product knowledge and accuracy makes the whole car buying process easy. Don't even think of buying your new Honda from anyone else.

kkmillsde

Oct 31, 2013

Dave took the extra time to make sure we got the perfect car. He even stayed late to make sure we were happy with our purchase.

gataloca21

Oct 29, 2013

Shari was by far the best car salesperson I have ever encountered in any car dealership. She was friendly, funny, and attentive to all details of the purchase of my car. I am always nervous when buying a car, but she made me feel very comfortable and answered all questions. She was organized and worked hard with her manager to find me a great deal. I cannot say enough good things about her. Kudos to Shari Godwin! Sincerely,Alba Garcia- one happy customer

Gjhg13

Oct 25, 2013

Dave was great in assisting us with purchasing us a new car. We knew what we wanted, but he answered all of our questions, including after hours texts! He also helped after the purchase with questions. Even better, he installed my kids' car seats for me when my husband wasn't there AND drove to my husband's work so that he could sign paperwork! Talk about going above and beyond. Thanks, Dave!

bella1320

Oct 16, 2013

The overall experience was FANTASTIC. I made one quick call to Dave and let him know what I was looking for price wise and type of vehicle I was interested in. It took Dave less than 24 hours to get me into the car I was seeking for a great economical price, a reliable brand new car that is so economical on gas as well. Buying a car is stressful enough, but Dave treated me like family and put myself and young children in a safe new car. Thank you so much for the experience and in less than 3 hours (even with examining my trade-in); I was out the door in my brand new Civic.

bryh

Oct 15, 2013

Shari was a very energentic and helpful throught the entire process of me getting my car. She took her time spelling out all the details and made sure I was getting what I wanted.

rpsommer

Oct 8, 2013

We found Ed to be a really nice guy. That of course is not why we purchased the automobile. What we really liked was thethe way Ed presented the features of the automobile, with excellent product knowledge. That along with his courteous and sincere manner was the real reason we became a Honda owner. No doubt he is an asset to both Honda and Martin Honda. Louise and Dick Sommer Middletown,DE

Sue Sanders

Sep 30, 2013

David Romanoski was very informative and patient during my car buying experience. He was great! He was very knowledgeable about the product and immediately steered me to the model that met all of my needs. I really appreciated the efficiency of the buying process. It was nice to be able to get in and out without any unnecessary delays.

suenewsan

Sep 30, 2013

David Romanoski was very informative and patient during my car buying experience. He was great! He was very knowledgeable about the product and immediately steered me to the model that met all of my needs. I really appreciated the efficiency of the buying process. It was nice to be able to get in and out without any unnecessary delays.

Robby

Sep 15, 2013

David Romanoski was very friendly, courteous, and never showed any hesitation about answering all of our questions. He was a great salesman, and a true gentleman. We will be back to do business with him again soon.

jenio731

Sep 7, 2013

Awesome, awesome, awesome!!! We were shopping around for a car for our daughter after owning a Volkswagen (which was not a pleasant experience). We were almost sold on a Toyota Corolla until we decided to stop in at Martin Honda in Newark and met with Shari Godwin. Shari quickly pointed out some of the differences between owning a Honda versus the Toyota. She never spoke bad about Toyota or any other vehicles we were considering. She just gave us the facts, which had not been discussed at other dealerships. Immediately, I was impressed with Shari for sharing the information and asked her some additional questions which she kindly and efficiently responded to. Shari suggested we take the car for a test drive, which we did. I loved the car immediately! It had so many standard features that the other cars did not and Shari did a great job pointing them out. Our overall experience with Shari Godwin and Martin Honda exceeded our expectations. Shari was great!!! She had a great sense of humor, and more importantly I did not feel like we were playing games. I let her know what I wanted and she delivered. I will recommend Martin Honda (Shari) to my friends and family. SHARI at MARTIN HONDA DELIVERS : )

Jenn Maguire

Sep 6, 2013

Awesome, awesome, awesome!!! We were shopping around for a car for our daughter after owning a Volkswagen (which was not a pleasant experience). We were almost sold on a Toyota Corolla until we decided to stop in at Martin Honda in Newark and met with Shari Godwin. Shari quickly pointed out some of the differences between owning a Honda versus the Toyota. She never spoke bad about Toyota or any other vehicles we were considering. She just gave us the facts, which had not been discussed at other dealerships. Immediately, I was impressed with Shari for sharing the information and asked her some additional questions which she kindly and efficiently responded to. Shari suggested we take the car for a test drive, which we did. I loved the car immediately! It had so many standard features that the other cars did not and Shari did a great job pointing them out. Our overall experience with Shari Godwin and Martin Honda exceeded our expectations. Shari was great!!! She had a great sense of humor, and more importantly I did not feel like we were playing games. I let her know what I wanted and she delivered. I will recommend Martin Honda (Shari) to my friends and family. SHARI at MARTIN HONDA DELIVERS : )

Honda Ed

Sep 4, 2013

All the aspects of the presentation, test drive and delivery were very good. The dealer was flexible and allowed a three week on the delivery. Price could always be better and more competitive, but the deal was reasonable.

eltucker

Sep 4, 2013

All the aspects of the presentation, test drive and delivery were very good. The dealer was flexible and allowed a three week on the delivery. Price could always be better and more competitive, but the deal was reasonable.

Kate R

Sep 3, 2013

After my 2005 Honda was lost to flooding, I went to Martin Honda to look for a car. During my first visit, I wasn't sure whether I was buying used or new, but Shari took the time to let me test drive 4 different cars (both new and used). After I decided to buy new, I went back to work with Shari and we looked more seriously at what Honda had to offer. Shari was patient with me during my very thorough search and answered all my questions. She was friendly and professional the whole time. I had a fantastic experience with her and everyone else at Martin Honda and I love my new car!

katemrandall

Sep 3, 2013

After my 2005 Honda was lost to flooding, I went to Martin Honda to look for a car. During my first visit, I wasn't sure whether I was buying used or new, but Shari took the time to let me test drive 4 different cars (both new and used). After I decided to buy new, I went back to work with Shari and we looked more seriously at what Honda had to offer. Shari was patient with me during my very thorough search and answered all my questions. She was friendly and professional the whole time. I had a fantastic experience with her and everyone else at Martin Honda and I love my new car!

rmcclos

Sep 1, 2013

About a month before purchasing, I went in to look at a Civic EX. Dave was very helpful at that time with any questions I had. For the next month he was very persistent and worked hard to earn my business. I came back in and Dave did everything he could to help me leave in a new car. I had visited another Honda dealership, whose service was terrible, but they had a lower price for the car. Dave lowered the price of the car to better meet that price. He and the finance manager worked with Honda Finance to get a better rate than I thought I would've gotten, since I am young and had no cosigner. The man who helped with the warranty even worked with me to get a low price on an extended powertrain warranty, because I drive so much. I think everyone in this dealership really knows how to give good service and is very understanding of every customers personal and individual needs. When I need to buy another car I will come here, and I will also recommend them to everyone, I've already referred a few people who have asked me about my new car! Thanks so much Martin Honda!

Philly Sportsfan

Aug 31, 2013

Ed McDowell and Shari Godwin were a pure joy to work with. Both were very professional and just very down-to-earth (personable). I never got that "they really need this commission" feeling from either of them. It was all about me and what I was searching for in my next vehicle. It didn't seem at all disingenuous like they were putting on the "good sales person show". I like that. If anyone's in the market for a new car, I'm definitely going to recommend Martin Honda and I'm going to insist that they work with either Ed McDowell and/or Shari Godwin. For 4 months, I had been searching for a vehicle to replace my eight year old SUV. I limited my search to the Nissan Altima, Kia Optima, and Honda Accord. While the Optima is a great looking vehicle, I didn't want something that everybody seems to have right now. As for the Altima, the market is as saturated with this vehicle as well and I can honestly say that both come with more bells & whistles (standard) than the Accord Sport, which I have chosen. "Bells & Whistles" is not a decision criteria for me because I can add them myself later. I chose the 2013 Accord Sport mainly for the quality of the vehicle and the look of the 2013 Accord Sport. I knew (as a guy) I was being a diva. The bottom line is that this is my first new car (previous 3 vehicles were used) and I wanted what I wanted. After spending 8 years in a gas guzzling SUV, I really wanted a car that would get better than 35 mpg highway. Ed McDowell and I test drove the Accord Sport. He explained the "Econ" button to me along with the vehicle's smart driving technology, which is illustrated by 2 thin semi-circle indicators surrounding the speedometer. In all fairness, I have to admit that I've never driven an Optima, but I have driven the Altima. In my humble opinion, the Accord offered a much better ride. And the re-sale value (if or when it ever comes to that) of a Honda Accord has been consistently higher than all vehicles in its class over recent years. On the day that I took ownership of my new 2013 Accord Sport, I worked with Shari Godwin. Ed was off celebrating his daughter's birthday; I respected that. #familyfirst After everything was done, I just sat in the car for about 25 minutes - just smiling and playing with the technology. Shari came back to check on me. "It's all good", I said as I cruised off the lot.

dredagr8

Aug 31, 2013

Ed McDowell and Shari Godwin were a pure joy to work with. Both were very professional and just very down-to-earth (personable). I never got that "they really need this commission" feeling from either of them. It was all about me and what I was searching for in my next vehicle. It didn't seem at all disingenuous like they were putting on the "good sales person show". I like that. If anyone's in the market for a new car, I'm definitely going to recommend Martin Honda and I'm going to insist that they work with either Ed McDowell and Shari Godwin.For 4 months, I had been searching for a vehicle to replace my eight year old SUV. I limited my search to the Nissan Altima, Kia Optima, and Honda Accord. While the Optima is a great looking vehicle, I didn't want something that everybody seems to have right now. As for the Altima, the market is as saturated with this vehicle as well and I can honestly say that both come with more bells & whistles (standard) than the Accord Sport, which I have chosen. "Bells & Whistles" is not a decision criteria for me because I can add them myself later. I chose the 2013 Accord Sport mainly for the quality of the vehicle and the look of the 2013 Accord Sport. I knew (as a guy) I was being a diva. The bottom line is that this is my first new car (previous 3 vehicles were used) and I wanted what I wanted.After spending 8 years in a gas guzzling SUV, I really wanted a car that would get better than 35 mpg highway. Ed McDowell and I test drove the Accord Sport. He explained the "Econ" button to me along with the vehicle's smart driving technology, which is illustrated by 2 thin semi-circle indicators surrounding the speedometer. In all fairness, I have to admit that I've never driven an Optima, but I have driven the Altima. In my humble opinion, the Accord offered a much better ride. And the re-sale value (if or when it ever comes to that) of a Honda Accord has been consistently higher than all vehicles in its class over recent years. On the day that I took ownership of my new 2013 Accord Sport, I worked with Shari Godwin. Ed was off celebrating his daughter's birthday; I respected that. #familyfirst After everything was done, I just sat in the car for about 25 minutes - just smiling and playing with the technology. Shari came back to check on me. "It's all good", I said as I cruised off the lot.

samt2401

Aug 27, 2013

My son previously purchased a vehicle from this dealership and recommended the salesman who is now the sales manager. He in turn asked Mr. Romanoski to assist us in taking test drives of the vehicles we were considering. He was excellent. Offered information on all the accessories to both the Accord and the CR-V. Did not pressure us in any manor and respected our privacy when we were making a decision. I highly recommend both Mr. Romanoski as well as the dealership as first class. Carroll Terranova

M&F+J

Aug 21, 2013

My husband and I checked out the Honda dealership because a co worker recommended the dealership. Originally a Honda was not on our radar but after meeting Shari and her enthusiastic approach to our needs and desires, a new 2013 CR-V was an excellent choice. Also they had different colors available for me to see right then and there. Shari was excellent and respectful in guiding my blind husband's hands over the controls and features of the car that he could and would use. Our guide dog was equally impressed when we took the car for a test drive and snoozed in the back seat. The transition and trade in with our old car was simple and easy. Shari could not have been any more joyful and accommodating!

noesnerhonda

Aug 21, 2013

My husband and I checked out the Honda dealership because a co worker recommended the dealership. Originally a Honda was not on our radar but after meeting Shari and her enthusiastic approach to our needs and desires, a new 2013 CR-V was an excellent choice. Also they had different colors available for me to see right then and there. Shari was excellent and respectful in guiding my blind husband's hands over the controls and features of the car that he could and would use. Our guide dog was equally impressed when we took the car for a test drive and snoozed in the back seat. The transition and trade in with our old car was simple and easy. Shari could not have been any more joyful and accommodating!

Cycle couple

Aug 19, 2013

My husband and i went to Martin Honda to look at the CRV. We usually hate car buying because it is such a long tedious process process. When we arrived at Martin Honda we were greeted immediately by the receptioist and then the manager who hooked us up with our sales consultant, Shari. Shari was a delight to work with, She made our buying experience quick, smooth, informative and very pleasant. She was able to negotiate a trade in of our used car for exactly what we wanted for it. We were in and out with the new car we wanted, in the colors we wanted at a great price within record time! (1.5 hours) We had the best car buying experience ever, would recommend Martin Honda and will go back if and when we need another car.

mage

Aug 19, 2013

My husband and i went to Martin Honda to look at the CRV. We usually hate car buying because it is such a long tedious process process. When we arrived at Martin Honda we were greeted immediately by the receptioist and then the manager who hooked us up with our sales consultant, Shari. Shari was a delight to work with, She made our buying experience quick, smooth, informative and very pleasant. She was able to negotiate a trade in of our used car for exactly what we wanted for it. We were in and out with the new car we wanted, in the colors we wanted at a great price within record time! (1.5 hours) We had the best car buying experience ever, would recommend Martin Honda and will go back if and when we need another car.

cataylor1965

Aug 18, 2013

Dave is the best...friendly, helpful, understanding. He makes the whole sales experience enjoyable...no pressure at all. He listens to you and treats you with respect. You're not "just another sale" with him...you're a new friend.

Beautee123

Aug 16, 2013

Dave was great! Welcoming, friendly, and really fought for my business. He got me a great deal and I walked out happy! I would definitely recommend Dave and Martin Honda.

carnew

Aug 14, 2013

Z. JonesNew JerseyToday I went shopping for a new car at Martin Honda. I was greeted by sales associate Shari Godwin who preceded to take me through the most pleasant and informative car buying experiences I will always remember. Shari's patience and knowledge made feel very comfortable right away. Followed by outstanding communication, excellent interpersonal skills, a strong desire to please the consumer. Shari guided me around, showed me the available cars, and informed me of various purchasing options. Its all too common to run into obnoxious car salesperson who only want to get your signature and their commission as fast as possible. Shari Godwin proved to be a wonderful exception to that cliche and she has ensured that I will be coming back to your dealership for years to come. Thank you very much, Shari!!

Nurtureak

Aug 11, 2013

From the initial phone query the sales department was friendly and willing to spend time answering my questions. David Romanoski greeted us as we entered the dealership and worked with us on a time crunch situation when our first contact, Clark Leitner (also a great guy) was on vacation. David showed me that you can trust Honda salesmen to provide all the information requested, without pushing their product. We felt no pressure, and enjoyed the experience of purchasing a new Accord: the first new car purchase for us in more than 10 years. David went over all the details clearly and we bought the Accord feeling confident that it was the best car for us. The finance guy was also "non- pressure" as he helped us find the best service agreement for our needs. Thanks Honda.....

Virginia Mailman

Aug 9, 2013

From the initial phone query the sales department was friendly and willing to spend time answering my questions. David Romanoski greeted us as we entered the dealership and worked with us on a time crunch situation when our first contact, Clark Leitner (also a great guy) was on vacation. David showed me that you can trust Honda salesmen to provide all the information requested, without pushing their product. We felt no pressure, and enjoyed the experience of purchasing a new Accord: the first new car purchase for us in more than 10 years. David went over all the details clearly and we bought the Accord feeling confident that it was the best car for us. The finance guy was also "non- pressure" as he helped us find the best service agreement for our needs. Thanks Honda.....

Hankwebb

Aug 9, 2013

I've had the pleasure of working with Shari Godwin at Martin Honda since 2005 for all my automotive needs. Shari is a true professional always keeping the customer first and doing everything she can to make sure you leave the dealership fully satisfied. I'm not the easiest person when it comes to making a "Deal" for the cars I want to buy. Shari and the Martin team always work with you to give you the best possible price. If you want a great car at a great value then Martin Honda is for you. I would highly recommend you go in and see Shari for your next automobile purchase. She will definitely work hard to earn your business. Mr. & Mrs. Henry P. Cruz

Meggins13

Aug 7, 2013

David made the entire purchasing of a car so seamless and I never felt pressured. He was.reassuring and spent a lot of time explaining a lease and showing me all the details of the car. He is a great guy and this is the 3rd car we purchased through him!! He even returned my calls and answered my many questions on his day off and never seemed put out. Thanks again David.

ball00n1

Aug 5, 2013

Dave was very informative and knowledgeable about each car we test drove, high lighting the different features of each model. Dave was also quick to respond and answer a finance question that I had days after the purchase.

helepierce

Jul 28, 2013

We visited Shari for our NINTH Honda from this dealership (mostly from Shari). Our daughter has some financial problems and Shari worked her usual magic to help her get out from a bad situation into a much better one. Shari somehow knows what everyone needs, whether a car or finances and is able to help make the problems better. Shari is an empathetic, caring lady with outstanding sales skills and outstanding problem solving skills. Martin is extremely lucky to have Shari in their employ. We will continue to make purchases through Shari for as long as she is at Martin.

jsk40

Jul 27, 2013

Our experience at Martin started off very well when we met Shari Godwin. She really listened to us about what we were looking for with our purchase. She did not try to sell us something that we did not want or was out of our price range at this time. Ultimately, she helped us decide on the Kia Soul which is not her main brand. The experience with her was great. Her vibrant personality really made this a fun experience which is not something most people associate with the purchase of a new car. We are really glad that we came in to Martin Honda and met Shari. We will highly recommend Martin and Shari.Sincerely,Michael, Jennifer & Kathryn Kramer

Dealerrater062013

Jul 24, 2013

This is the second car I purchased from Dave Romanoski. He is very nice and make buying a car a good experience.I have purchased some cars in the past and it was not fun. I would highly recommend Dave Romanoski as a great sales person.He is not pushy and does not hound you. He is honest and I doing business with someone like this.

jlgate

Jul 23, 2013

My sales experience was going well until after we negotiated a sales price. 5 things happened that disappointed me. 1. The car I wanted was not on the lot so they told me what the price was. Once I had the vehicle delivered to my house and saw the window sticker the price they quoted me was $350 higher than the sticker price. They never explained this even after questioning it via email. 2. After negotiating a price, the dealer added a $279 Administrative fee. This was never mentioned during negotiations. 3. There was supposed to be a $2,000 cash back offer. During negotiations I was going to take that into account on my offer. The sales guy told me I only qualified for $1,000. Turns out I actually did qualify for the $2,000 which was reflected on the final paperwork, however I was unable to account for that during negotiations. 4. The sales guy showed me my bottom line price and my monthly payments (including taxes and tags). I learned while signing the contract that the payment included the Tax and Tags but the bottom line price did not. Seems a little confusing to me. 5. While walking out after signing the contract the sales guy says..."you'll get a survey and it's important to give us ratings of all 10's. If you do that I'll give you two free tanks of gas." It's no wonder this dealership is rated #1...all the customers are bribed into giving stellar reviews. Not me! I gave an honest review and was contacted by the sales manager. To date she has done nothing to address my issues and concerns and has no explanation for why the original price quoted was higher than the window sticker price. She claims she called and left a voicemail but there is no evidence of missed calls or messages. I understand a buyer has to take responsibility for the typical dealer deception but if you read this review and still want to buy from this dealer please take my experience and learn from it and watch out or they'll get you too.

csteahuber

Jul 21, 2013

David Romanoski has worked with me on my last three Honda deals and has provided excellent service and follow-through every time. Dave is thorough, patient, and goes out of his way to accommodate and meet your buying or leasing needs. I love doing business with him and love my new 2013 Honda CR-V, the car I've had my eye for a few years. Dave helped me make it happen! Thanks Dave and Team at Martin Honda Newark! Cheryl Stearns Huber

jameseverhart

Jul 18, 2013

David presented our options in a clear and effective manner. He was friendly and knowledgeable making our experience a positive one. David did not pressure, but took in consideration our wants and meet them.

pathall29

Jul 13, 2013

Recently a college graduate from the University of Delaware, I was fortunate enough to find a good job and was ready to make a move towards a new car. My girlfriend owns a 2001 Honda Civic so naturally with the great experiences from that car I moved towards a Honda. My parents had test driven Honda's with Dave a few years back and had a positive experience. Also when my girlfriend and I needed to get her car serviced the Service Center at Martin Honda was up to par price wise and not trying to nickle and dime for repairs not needed. Enough about background though. I had done my research prior to contacting Dave, knew that I wanted a new 2013 Honda Civic LX, nothing extra just the bare bones LX. I contacted Dave via email, had him give me his best price which was the best I received out of any local dealerships. I submitted credit application via the internet and was approved at the best APR financing in a day. By Saturday of that week I was into the dealership and purchased the car within a few hours as all the negotiating was done via email. Dave had the car ready, test drive was nice and smooth, did the paperwork and was out very quickly. A few notes. Dave does strongly recommend to customers that buy a car from his to visit this website and give him 5 stars across the board. With a background in sales, I know how it works, you want to get your brand (you) out in the best light possible. If you have a car in mind, or are doing your research via the internet you naturally will want to look up and see how others reviewed a salesman and their dealership. This is unbiased, at least for me as I have no problem saying I enjoyed my experience of didn't. Dave is a good guy, no b.s. pretty much a straight shooter from my experience. I would highly recommend him to anyone looking for a Honda. I bought the car on June 22nd, have put 900 miles on it and no issues to mention as of yet. I am averaging about 35 mpg as well. On a side note to new car buyers. Make sure you have your insurance for the new car you want set out beforehand. If you are moving to buy contact insurance companies and negotiate your rate, to get the best deal possible, if you don't you'll spend time on the phone in the dealership with some crummy agent who will rip you off. The dealership won't let you drive off without the insurance for obvious reasons.

Joy & Arie

Jul 6, 2013

The experience was not nerve wracking, but an easy comfortable experience. Payment options with a low interest was a wonderful plus. David went over the features, the information and answered our questions to our satisfaction. David was very easy to work with and I liked the fact that he was not pushy and gave us the time to make our decision and he knew exactly what we were looking for in a new automobile. Recently I have talked with an employee that just bought a new vehicle from Martin Honda and was pleased as well. I would recommend Martin Honda to other people who are looking for a dependable vehicle. I am sure their experience will be just as pleasurable. Thank you for great service and wonderful experience that we have had so far.

JoyArie

Jul 6, 2013

The experience was not nerve wracking, but an easy comfortable experience. Payment options with a low interest was a wonderful plus. David went over the features, the information and answered our questions to our satisfaction. David was very easy to work with and I liked the fact that he was not pushy and gave us the time to make our decision and he knew exactly what we were looking for in a new automobile.Recently I have talked with an employee that just bought a new vehicle from Martin Honda and was pleased as well. I would recommend Martin Honda to other people who are looking for a dependable vehicle. I am sure their experience will be just as pleasurable.Thank you for great service and wonderful experience that we have had so far. Joyce and Arie Dortwegt

rhhonda

Jun 28, 2013

This is our 4th Honda and we always ask for Dave Romanoski--he's the best. First class treatment from start to finish. He does an excellent job explaining the features of the different models, the pros and cons of each, and helps us determine the best value for our money. We are extremely satisfied with the Martin Honda experience, and Dave Romanoski in particular. We will be back when we drive our new Civic as far as it will go!

rhhonda

Jun 28, 2013

This is our 4th Honda and we always ask for Dave Romanoski--he's the best. First class treatment from start to finish. He does an excellent job explaining the features of the different models, the pros and cons of each, and helps us determine the best value for our money. We are extremely satisfied with the Martin Honda experience, and Dave Romanoski in particular. We will be back when we drive our new Civic as far as it will go!

yannik

Jun 19, 2013

Mike presented a buying experience that was very low-pressured and relaxed. He learned my name as well as my dad's and sincerely showed that he cared about his customers. He answered all questions about the Honda Civic that I bought and when it came down to negotiating a price, he presented a solution that worked for my budget and allowed me to walk out of Honda with a brand new car. Mike explained the paperwork in detail and then made sure I knew how to operate the car, which was a great final touch. I will be recommending Mike to my friends and other people interested in buying new cars especially at Honda.

dcruiser

Jun 18, 2013

We have bought at least 5 New Hondas from Martin Honda. The team from sales manager to sale person to detail staff is professional and courteous. Dave Romanoski was great to deal with and we would highly recommend Martin Honda and Dave to all our friends. He made buying a new car stress free. We will be going back to Martin Honda again the next time we purchase a new car.

Lorraine341

Jun 18, 2013

My husband and I bought a Civic SI from Martin Honda 5 years ago and have had excellent service and an excellent sales experience. I decided to stay with Honda. The sales experience was, once again, excellent; and so far, I've totally enjoyed my new CRV.

Trippysgirl

Jun 16, 2013

Kim went above and beyond to help me with the purchase of my new CRV. She spent a great deal of time with me answering all of my questions. She is one of the most personable salespeople I have ever dealt with!

ChuckC2756

Jun 15, 2013

Dave Romanoski was a joy to work with. There was no high pressure. He took his time and explained everything to us. This was without a doubt the best experience that I ever had when purchasing a car, and I purchased my first car more than 45 years ago.

Huntershonda

Jun 13, 2013

Dave did an exceptional job on a previous lease payment and this dealership is more convenient to our home. They earned our loyalty on leasing.

zingeroo

Jun 10, 2013

Michael Pijuan was very friendly and professional. I would highly recommend him and Martin Honda in general to anyone looking for a Honda. My experience purchasing a new CRV was simple and painless. Everything was ready when I arrived to pick up my new vehicle and I was in and out of the dealership within one hour which is unheard of in the industry! Kudos to Martin Honda! I am one happy customer!

angel1983

Jun 9, 2013

Ed McDowell was the best car salesperson we have ever dealt with. He was knowledgeable, personable, and very easy to be around. He was always considerate and made the whole experience very pleasant.

john200

Jun 5, 2013

Dave Romanoski had me In and out of the dealership in about two hours. He had called me several times offering to work with me on a new lease. His call was returned asking for an appointment and telling him what I wanted to lease. He was there at the appointed time, had the car I wanted ready for me to lease. With minimum back and forth from the sales manager I drove off in my new leased Honda. What more can you ask for. Dave Romsnoski is a great person to work with when you are leasing or buying a new Honda. I recommend him to you! Call him he keeps his word.John Foerster

BrandonE

Jun 1, 2013

I went there on Memorial Day around 3:00pm and left with the car I wanted around 5:30pm. Dave was the most honest, straight-forward dealer that I ever encountered and made the whole process a breeze. I will be buying more cars from Dave thats for sure.

jessroth86

May 27, 2013

I was purchasing my first car, and I would definitely recommend working with Michael. He was very patient and was really helpful through the whole process. He answered all of my questions and addressed any concerns that I had. He took a lot of time out to work with me and made the whole process stress free and easy.

karolland

May 27, 2013

Andre Hilliard answered all my questions. I did not feel pressured to buy though I did purchase a top of the line CRV model. I also appreciated the help Andre gave me regarding the settings in the car-i.e. blue tooth set up, etc.

bobbiear

May 25, 2013

Kimberly was very down to Earth and friendly. She did not push anything on to us, but rather provided us with information leading us to our sale. She went above and beyond in helping with assisting me!

Lyndandbillm

May 23, 2013

After some comparison shopping, we traveled from Wilmington to Newark to see if we could get a better deal. We did; and salesperson Ed McDowell made the transaction as painless as possible. Equally important, he made sure we got a few add-ons within a few days, and called several times to be sure we were were comfortable with the schedule. We asked for a somewhat different pinstripe, and Ed made sure we got what we asked for. The man who did the pin-striping did a great job, and we feel like we have a one-of-a-kind Honda! Many thanks!

u000arp

May 20, 2013

Martin Honda was very accomodating and a pleasure to work with making my daughters first car purchase a great one. Dave Romanoski was great with us providing efficient service and a great price. This is our second car with Dave and expect to return for our next one. Overall an easy purchase and great experience.

duncanarowan

May 19, 2013

I was very pleased with my experience at Martin Honda. The salesman was polite and helpful. Negotiations were efficient and fair. I have not used the service dept so have no experience other than for sales.

cinna56

May 16, 2013

I received the best deal on my new vehicle purchase that I felt possible. David Eno was great throughout my purchase process. I went to the dealer knowing what vehicle I wanted and I received a fair price for this purchase and a fair price for my vehicle that I was trading in. The car was ready when promised and ready to go. I could not be more pleased with my dealings with Martin Honda. I have already referred family members that intend to go there when they are ready to purchase a new car. They loved my Pilot. Excellent staff. I am very happy with my new Honda Pilot! Keep up the good work!!

mgimadrid

May 15, 2013

Kimberly Trainer, our sales associate, was very friendly, accomodating and helpful. She readily answered all our questions and was very willing to help us get our best deal. Thanks to Martin Honda for giving us a great experience.

bali12

May 11, 2013

Not every time ..you walk out of Dealership..thinking ..deal u had was fair & square..but thank's to Michael P & Jim B ..i think i did ..this time..they got me out of my accord (2010) ....into a new 2013 accord ..at very reasonable ..term's..Thank's again ..

leeannscott302

May 11, 2013

I got the car I wanted for the price I needed. The sales person (Dave) took the time to answer all my questions. They werent pushy. The finance people were great helping get the payment I wanted even though my credit wasn't perfect. Just an over all great experience buying my new car.

hayworth

May 9, 2013

As I entered the showroom, Michael Pijuan immediately came over and introduced himself and asked if he could answer any questions. He was professional and courteous. I asked to test drive a Honda Accord and a car was brought to the front door for me. Mr. Pijuan was extremely knowledgeable and explained all the new features....several times as I was not familiar with the technology. I returned the next day with a price in mind and he worked with me and the general manager. I am very happy to report that I purchased the Honda Accord. If you are shopping for a new car at Martin Honda, ask for Michael Pijuan, he is very knowledgeable, friendly, and will try to get the best price for you.

amicus311

May 8, 2013

Our experience with Martin Honda was great. We were greeted by the Sales Manager, Phil who set the tone that we would have a very satisfactory experience and he introduced us to his sales rep Shari who would be working with us. We had done our homework and gave Shari our needs and wants. She was VERY customer focused and we had a particular color vehicle in mind and she made sure that it was available to us. We gave her a price range and she came within our range and met all of our other expectations. Even at the end as we were getting ready to drive off in our new vehicle, she checked out the vehicle and was not happy with how the mats had been installed. She asked us to wait, drove off for a few minutes and made sure that everything was installed correctly. Shari truly made our experience delightful.Ralph and Charlotte LoPilato

Karenre

May 8, 2013

Multiple Hondas purchased from Walt Goodman. He knows how to work through a sale with a woman; not always easy!Jim Blaszkow has, also, been very helpful on finalizing my new car sales. The service department is excellent and ArtChernekoff has never failed to resolve any problem with my Hondas. These are three good reasons why I keep coming back toMartin Honda and will continue to do so!

luda83

May 8, 2013

Kimberly was very friendly and very patient with me throughout my entire car buying experience. At no time did i feel pressures or rushed to get a deal done. She is a great person and has followed up with me after i got the car to make sure i am still happy. I appreciate that personal touch and look forward to doing more business with her in the future when I'm ready to upgrade to another Honda. She has also resold me on the honda brand and I plan to make my next car another Honda when the time comes.

jodyzhang

May 7, 2013

ED is the most professional and friendly salesman I ever met and makes us very comfortable to purchase car with Martin. And he also provided great service and price. I strongly people go to ED to seek help on purchasing a car.

pumps42b

May 5, 2013

Our sales associate Shari Godwin was exceptional. We did not have to buy a car but were interested in the CRV. She took tthe time to go over colors and options. My wife found a color she liked with the options we wanted. The car was not in Martin"s stock but Shari found one and explained she could have it here the next day. We were trading in a car and had a price in mind what we felt the car was worth. We also had a payment in mind that we wanted. Shari fought to get us both. So we bought the car. We were scheduled to get the car on Saturday afternoon but we called first thing in the morning and asked if we could come early, Shari promptly repled no problem. Our entire experience with Martin Honda was great. We would recommend Martin Honda and especially Shari Godwin.

peterc515

May 1, 2013

We purchased a new Honda Accord Sport this week. Our saleman Dave Romanoski was very professional, friendly and knowledgeable. Our car purchase went smoothly do to Dave's professionalism. We would buy from this dealership and Dave again.Pete & Patty Chesworth

pchellew1

Apr 30, 2013

After going online to see the Honda CRV, we went to Martin's and found what we wanted in a timely manner and had a professional experience without pressure.

cethonda

Apr 29, 2013

I have only purchased or leased Honda vehicles. This will be my 7th Honda. This and last two have been leases.I have felt very comfortable with Mr. Eno for my past two leases and picked him to be sales contact for this new lease.He is very knowledgeable and courteous and I do not feel he has ever put me down as a female purchaser which many/most car sales people are guilty of. I would recommend him and Martin Honda to anyone I know.

wdolan425

Apr 29, 2013

First time looking at a Honda. Mr. Goodman was well versed on the car. He was very friendly and a pleasure to work with. Would recommend Mr. Goodman to my friends and family.

Karenmassey

Apr 25, 2013

This is my second time buying from Martin Honda and went back and asked for the same salesman, Dave Romanoski. Dave gave me great service and a great price the 1st time and did not disappoint me the second time. I would highly recomend to anyone looking for a new vehicle to go see Dave Romanoski at Martin Honda in Newark DE.Karen MasseyPA

Jamielmc

Apr 24, 2013

My husband and I went in to simply test drive the Honda Odyssey while also just coming from other dealerships. Eugene Tull walked us through all of the great points about the Odyssey, giving us his own opinion while also being very honest. Eugene was extremely helpful and patient with us as we tried to make this decision. Even when we came to pick it up, my husband wanted to look at one more car and Eugene assured us that he wants us to be happy with our purchase. I've had my Honda Odyssey for a few days now and absolutely LOVE it!

hbwongjr

Apr 22, 2013

This is by far the overall best car buying experience we have ever had and Ed McDowell was an integral part of this. He took the time to ensure the car was right for us. He was a consummate professional in every way. We definitely will share our buying experience with all of our friends. Herb and Barbara Wong

kieranandcolin

Apr 22, 2013

Dave made the whole purchasing experience very pleasant. He was very helpful and knowledgeable in providing information about the vehicle. I would highly recommend Dave to friends and family who are considering purchasing a Honda.

Timman01

Apr 22, 2013

I originally came into the dealership with the simple intent of learning more about the new Honda Accord from a technology standpoint as I haven't owned a newer car in nearly a decade. Ed McDowell was the one who assisted me, even though I was clear that my intent was not to buy at the time, he really took it slow and answered all of my questions and did it in such a way that you would hope, he was excited about each piece of technology which in turn makes me excited about it. We parted, I thanked him and he gave me his card.Two months later I found myself right back in his office asking for him and he provided the same experience all over again. He has a very laid back demeanor and is not overly aggressive, which I think is to be desired in a salesman, because you feel like you have the time to make up your own mind. Ed is an extremely knowledgeable and gifted salesman, the questions I had he answered, the ones he didn't know he found the answers. He made the process seamless and simple for me, which I truly do appreciate because it shows he respects my time not just his own.He even humored me and took a picture with me and my new car, thanks again Ed.This wasn't my first experience buying a car but it was certainly my best, and I'd definitely look to buy from Ed again in the future!- Tim Davis

avwlock

Apr 18, 2013

Shari was a pleasure to work with in buying my very first car. She was patient, friendly, and professional. She was especially helpful in facilitating the sale with my insurance company, a step for which I wasn't prepared. I highly recommend Shari as a sales representative!

johnfay1023

Apr 18, 2013

Dave was very professional and friendly while helping us with the purchase of our new Honda CRV.He was very knowledagable of the product and was able to provide all the information we saught and answer all of our questions.Dave returned calls in a timely fashion and kept in close contact with us during the purchasing process.I would certainly be a return customer on our next purchase and have, and will continue to, recommend Dave to anyone who is considering buying a new Honda.

brwnreb

Apr 17, 2013

I had a a spcecial request to add running boards to the Honda Odyssey and he went out of his way to accomidate this request. He also went over the entire operation of the van including helping me set up my automatic garage door opener in the new van.

redredorange

Apr 16, 2013

Very professional. I was in dealer for about 4 hrs, entry to driving home. All information request was present in a clear manner. Everything handled well by salesman. He was due to go home at 4pm and stayed until 6pm to delivery the car. Full explained everything on the car in a clear fashion. Good Job.

jomora52

Apr 15, 2013

Buying a car from Tushar, was a very pleasant experience. He was very knowledgable and found a Honda Pilot that meet my exact needs. The transaction was conducted very professional and without a great deal of pressure. I would recommend Tushar highly for anyone looking to purchasing a vehicle from Martin Honda. Thanks again for the wonderful transaction.

clmoretti

Apr 13, 2013

Working with Clark and Thomas was stress free, fun, and informative. They took the time to get to know what my needs were to be able to help me find the right car. They worked hard to accommodate my budget, and my lifestyle needs. You ca not go wrong with this team or individually! Thank you, I LOVE my car!

fwood

Apr 13, 2013

I have purchased 3 cars from Martin Honda, and my salesman Mike Libetti has been very efficent every time. I would highly recommend Mike to all my friends and family.

moakley56

Apr 11, 2013

My husband and I received great customer service from the folks at Martin Honda. Everyone we spoke with were friendly and very helpful. I would reccomend this dealership to my family and friends.

1963Skippyboy

Apr 10, 2013

Awesome experience.Michael Pijuan was very helpful and knowledgeable.I got the price I was looking for and felt very comfortable with the deal.I would gladly get my next vehicle from Main Line Honda Newark Delaware.Thank You.

nancyd112

Apr 10, 2013

I would most definitely recommend Carol Heyse and Martin Honda again. It was the most pleasant experience I have ever had with buying/leasing a new car. Carol made me feel like I was the only person she was dealing with even though she was extremely busy. She gave 100% of her attention and made my whole experience a complete joy. She made me feel comfortable, almost like I knew her for a long time.Her attention to detail was unbelievable. She will be the one I turn to for all my car buying needs in the future.

sads731

Apr 9, 2013

Mike was an excellent salesman. He was extremely friendly and helpful and I had a great experience while purchasing my car. I would definitely reccomend him for any future car purchases for myself or any of my friends or family.

aelentrio

Apr 8, 2013

I have been dealing exclusively with Carol for over 10 years, she is always very professional and after speaking to her minimally, knows exactly what I am looking for and a price that I can afford. Whenever I walk through the door, she makes me feel like a part of the Martin Honda family and the car buying experience as painless as possible.

bethriley

Apr 8, 2013

This is my fourth Honda purchase/lease, and all have been through Martin Honda. All four times, Dave Romanoski was my salesman and has been outstanding. Every time that I have been to Martin, they have worked with my situation. I started leasing my vehicle and Martin always gave me an affordable/reasonable monthly payment. This last time, my lease was not up, but I was ready for a smaller more efficient vehicle, and Dave, along with the managers worked to get me into a new Civic. I have to commend Dave because not only was my situation not ideal, I also had to bring along my 5 year old daughter (which we all know is not fun to bring our children car shopping). Dave provided snacks, drinks, and a coloring book for my daughter, as well as took her around the showroom and included her in picking out our new car. She loved it and tells everyone she picked out our new car. Everyone at Martin is exceptionally friendly without being pushy. I recommend Martin and my salesman Dave Romanoski to all of my friends and family. Thank you Martin Honda, and thank you Dave Romanoski. See you in 2-3 years!

jdealexr

Apr 8, 2013

I love this dealership, this is the 3rd new vehicle I have purchased from Martin Honda. The quality of service is exceptional.They make purchasing a new vehicle so easy. I highly recommend this dealership.

Nbrown522

Apr 8, 2013

I have purchased many vehicles from Dave. Every purchase he has gone out of his way to help me with everything Ive asked and more.

RalDel

Apr 8, 2013

Shari was a delightful person to deal with. She was very personable, warm, and friendly. Shari was also very thorough by explaining the steps we were going through to complete the sale. The follow-up calls she gave to remind us of the paperwork that was needed were very helpful as well. I would certainly recommend anyone wanting to buy a car at Martin Dealership to look for Shari.

wicked1

Apr 8, 2013

I went to Martin because I know several people who have bought cars there and they were quite pleased by the service. I was greeted by a salesman named Clark Leitner. I told him what we were interested in a safe car for our daughter that would be reliable as she was going away to school. I was quite impressed by Clark 's extensive knowledge of the cars and features. I really felt comfortable that my salesman Clark Leitner was listening to me and my concerns and requests I wanted for my daughter. He gave me all the information and let me have some time to look at all the cars and models and took me on several test drives. It is quite rare to have a sales person in a car dealership that is not high pressure and helps me toward the best decision so that we are happy with the purchase and I commend Martin Honda on allowing their employees that extra time to help their customers as some of us need extra attention. Thank you Clark for being patient and having the answers to all our questions.

SMonogrammy

Apr 7, 2013

I purchased my first Honda CRV yesterday and what a wonderful experience. We were fortunate enough to be greeted by Dave Eno. I liked the way the CRV looked but was not sure if it was the car for me. Dave was very helpful and detailed in explaining the vehicle. I never felt pressured to make a decision. He also asked me great questions that helped me through the decision process. After a short test drive with Dave, I still wasn't sure and he suggested I take it out again, take my time and enjoy which I did. Needless to say, I decided it was the car for me. The cost discussion is always the part I hate but I must say this dealership was one of the best I have ever dealt with. Everyone we met was very friendly and not pushy. I never felt pressured to purchase an option or coverage I didn't need or want. Thank You Dave! I couldn't be happier.

kiploop

Apr 5, 2013

Hello! My wife and I are looking to trade in our Honda and went right to Martin Honda. We met Clark who was right there, ready to help with a smile! At this point, we are crunching numbers, but looks like we could make a deal by the weekend! No reason to look anywhere else. Thank you, Clark (and thank you Martin Honda : ) for bring there when we needed it! - CB Jones

maxacura

Apr 5, 2013

We leased a Honda Accord about seven months ago through Dave and we had a great experience. Our 2004 Honda Odyssey lacked a features and my wife was very much interested in the new Odyssey. Upon our arrival at the showroom, we were greeted and given a thorough tour of the Odyssey. A test vehicle was provided within minutes, which was very impressive- Dave inquired about our specific needs to select the best vehicle and model within out budget. I must say, Dave and Mr. Rockwell went above and beyond in satisfying our needs. Dave is a popular guy- he had three customers waiting patiently just to see him. Overall the experience was great from start to finish. We received several calls to assess our feedback about the vehicle (no complaints). In addition to the service, we were very appreciative of the other packages provided through Honda and I recommend this to anyone. Dave is an excellent sales representative and I would highly recommend everyone to have a go at the Honda experience.

bridgengineer

Apr 2, 2013

I recently purchased my second car from Martin Honda from my very friendly and helpful sales representative Shari Godwin. Each time my experience was very easy and did not consume my entire day, which was very important to me. Shari was able to have my information ready to go and followed through with everything I was looking for and more. The reason I continue to do business with Martin Honda and my awesome sales rep Shari is not just because of the amazing cars available but the personalized attention I recieve when I'm there and throughout the car buying experience. I would most definitely recommend Shari and Martin as they are a top notch dealership all around.

Atinder

Mar 30, 2013

Bad Bad and Bad Martin Mazda is not only over priced but also tend to cheat their customers. They gave me one quote last night which included taxes n tags n then later on completely backed away from his quotes and started adding other fees to the final price. The sales manager didnt even get up at the end to stop us. One of the worst car dealer experiences and beware of ALL THE OTHER CHARGES THAT THEY WILL TRY TO THROW AT U AFTER U FINALIZE THE DEAL.

snorth13

Mar 30, 2013

Excellent, friendly service from my test drive of the Honda Fit Hatchback to the price and financing arrangements, which were exactly what I asked for, to learning about Honda's service center was a pleasant experience. From the test drive, to the purchase of the vehicle, to driving my new Honda Fit home was only two hours. Martin Honda makes picking out a new car easy. This is the second Honda I have purchased from this dealership, and I will be telling my friends to call Andre' for their next car, too.

cmidgette

Mar 15, 2013

Buying a car has always been a terrifying experience for me. I have been thinking about it for about six (6) months now. I wish someone would have told about Shari Godwin then, I could have saved myself some sleepless nights and would be driving my own brand new car sooner!!!!!!!!!!!!!!!!!!Let me tell you - Shari is EXTREMELY professional, personable, knowledgeable, funny and experienced. She made me feel like family and my business was very important to her. I felt Special (like a Queen). The process of buying cars in my past was always grueling and painful. The time it took was so very long. This time was a snap!!!! I couldn't really believe I just bought a BRAND NEW car. She was very honest with me and gave me great advise on how to improve my credit for my next car I buy from her!She also knows her product. I was very impressed with her knowledge of the car and how she explained everything I wanted to know. She even setup my bluetooth (ing) capabilities with my new GS3 phone. She didn't laugh too much when I couldn't back up correctly using the rear-view camera. I didn't feel like I was being rushed out the door either when I know I arrived 1 hour and 30 minutes before my appointment. She was literally just walking in for the start of her shift and hadn't even had the chance to relax before she starts. She still made me feel welcome anyway!I came into Martin Honda with very low expectations for a favorable outcome and a few days later was pleasantly surprised that this Sales Consultant can work MIRACLES!!!!! The price was reasonable and a lot better than what I expected. So I am very pleased with the cost!!!Oh, and the best thing out of this whole experience was that I left there with a brand new 2013 Honda Civic with only 7 miles on it. This experience has never happened to me ever! I haven't felt this good in a long time. Thank you Shari! I will send everybody I know to you!!! That's if they want the same car buying experience that I had with you and let's face it, who doesn't!!!!!!!

John doe

Mar 13, 2013

After looking for a nice clean used Suburban my wife and I came across one they had online. Called to confirm the vehicle was on the lot & travelled several hours to test drive it. All went well and the salesman was pleasant enough. After a little haggling back and forth over the price we finally agreed on a number. Apparently there was some miscommunication between the salesman & his manager resulting in me being offered a "exceptionally unbelievable deal". In any case we told them we would return the next day accompanied by my mechanic father who would inspect the vehicle before we signed anything. Long story short my father quickly suspected a problem as there was oil under the car after our test drive. He asked if they could put he vehicle up on a lift so he might inspect the undercarriage. No dice. So we took quickly took the car to a service station with a lift. Got it in the air and quickly identified a cracked transfer case ( $1800 repair) which appeared someone had previously tried to repair with some type of sealant. We took the car back to the dealership who of course denied knowledge of the problem / oil leak/broken transfer case.

janegrice

Mar 6, 2013

Andre Hilliard was a well informed and personalble sales representative. He was understanding to our budget requirements for the car. He described the features of the different cars and helped us choose the best car for our situation. He also took extra time to help us set up the phone and set up the features of the Civic and helped us navigate through them so that we understood the features and how to get the most driving pleasure from the car. I would recommend Andre to anyone looking for a car and will definately return to Martin Honda and request Andre when I buy my next car. Thank-you for a pleasant purchasing experience. Jane Grice

xyzdf

Feb 27, 2013

We visited Martin Honda as part of our wide review of possible new car candidates. Compared to the other dealerships we visited, Martin Honda stood out. Shari is an excellent representative and we are very pleased with our new Honda and the overall purchase experience. We visited the dealership on several occasions leading up to the purchase and each time, Shari was helpful, informative, and willing to take all the time necessary to ensure we were satisfied. The whole team at Martin Honda (including Phil in sales management and Ron in Finance) are terrific! We definetly recommend Martin Honda and in particular, Shari Godwin.

headley1

Feb 26, 2013

For many buyers, the negotiation process with a dealer representative is as dreaded as a root canal session with the dentist, but I'm pleased to say that my experience at Martin Honda was a pleasant surprise indeed thanks to Shari Godwin. From her warm smile and greeting to her thorough and thoughtful explanations and helpful suggestions, she was simply amazing! I know that I am cranky and suspicious when negotiating a deal, but Shari was patient and helpful throughout, and I walked out to my new Accord with a great feeling. Shari had spent a great deal of time insuring that I had a chance to explore various options she even stayed past normal quitting time to explain features of my car until I was satisfied!I can honestly say that this was my most satisfying experience ever in buying/leasing a car, and I'm 73 years old!

dlcrossland

Feb 23, 2013

We had a good experience dealing with Martin Honda and Andre. We feel we paid a good price for the car (Pilot), and we were more than pleased with what we received on our trade-in. Andre was a pleasure to work with, and also took the time to sit in our new car and explain some of the features that were unfamiliar to us -- the voice activated calling, for example. Follow up visits (for installation of aftermarket items and to pick up our plates) have also been positive experiences. We would definitely return if we were in the market for a Honda again.

rmgerber

Feb 12, 2013

I entered the dealership with expectations of what I was looking for in a new vehicle as well as a realistic value for my trade in. They worked to get there without any hassles and they were very friendly to work with.I highly recommend this dealership and personnel to anyone buying a Honda.

ERNURSE

Feb 11, 2013

This was the worst place I went to while I was looking to buy a new car. I new exactly what I wanted, how much I was willing to pay, how much I should pay etc... But it was a nightmare from the moment I got out of my car. I was first met with a cloud of smoke from all of the salesmen who were smoking out front, then I met multiple salesmen who treated me like a dumb girl, and finally they were down and out rude. I litterally just had to walk away and leave. They didn't know anything about their vehicles and were willing to lie instead of finding out the correct answers. When I called the next day to talk to a manager it was a total waste of time. PLEASE DON'T WASTE YOUR TIME HERE

Ericmwesley

Feb 10, 2013

This is the 3rd car that my family has bought. Each time we walk away feeling just a little better about our purchase!!! Special thanks to David!!!Eric & Michelle Wesley

Kecoleman

Feb 9, 2013

Today I had the pleasure of purchasing my new 2013 Honda Accord. My experience was so amazing! I knew it was time to purchase a car so I began talking to friends to see what dealerships were good to work with and a friend suggested Martin, because he had a good experience with the dealership several years ago. I went on their web site and began researching the vehicles and even stumbled upon reviews for the sales representatives. Immediately I noticed the name Shari Godwin, because of how excellent her ratings were. So I took my time and read each review, and everyone on Shari's reviews had such great things to say, so I scheduled an appointment with her. I walked into the doors at Martin Honda on my initial appointment day, and I knew I made the right decision. Everyone was so friendly and professional, and not one time did I ever feel like "just another sale". I met with Shari and she was very personable, warm, honest and friendly. Shari had a wealth of knowledge and she took the time to educate me. Shari listened to my needs and and showed me several options and I was able to make the best decision for me. She was a peace in the midst of a storm for me, even taking her time to empathize with me on a personal note. Shari started with me right where I was and guided me right through the process. Ron, in the finance department was so friendly and patient. Ron and Shari were able to work with me and even offer me a lower monthly payment than I had set for myself! Martin did not have my color preferences in stock, but in less than 24 hours I was back at the dealership to pick up my car of choice in my color of choice. I could go on and on about the wonderful things that happened for me at Martin Honda, but if you are reading this review and considering a new vehicle trust me and the many other reviewers when we tell you that Martin Honda is an excellent place to do business! Finally, if you are reading this review and you are considering working with Shari Godwin, you will be nothing but pleased and sitting at your computer after your amazing experience with her and writing your great review just like the rest of her satisfied customers! Thanks Martin Honda staff and thanks special thanks to Shari,Your permanent customer,Katrina

tdh302

Feb 2, 2013

We had the most positive, professional, and friendly experience we've ever had at any place of business, let alone a car dealership. From the initial emails to arrange a time, to the moment we left the lot- the experience was what buying a car should be. This dealership should serve as the example to all car dealerships for customer service, workplace environment, and overall professionalism. Each person we interacted with seemed sincerely happy in their job and pleased to offer their assistance. I would highly recommend anyone I know to visit this dealership. The sales manager, Phil, was friendly and could not have been more willing to help us get a deal that worked for us as well as for Martin Honda. Clark, our sales representative, answered our questions about the various models, gave us a test drive, and never put any pressure on us to make a decision about our purchase. When we came back later the same day to purchase a car, Clark immediately acknowledged us despite being with other customers. Shari facilitated our trade-in inspection, and Mike helped by finishing up the paperwork. What great team work to provide the best car buying experience we've ever had!!! Thank you again!!

rawilda

Jan 31, 2013

The best salesman. Very honest, helpful and very friendly. It's a great asset to the dealer beacause his bilingualism. I'll recommend Mr. Pijuan to my friends.

lcale0724

Jan 27, 2013

MAGNIFICENT , AWESOME, JUST THE BEST !!!!!!I was in last year at Martin Honda, met with Shari , took her advice on buying a new vehicle, although extremely satisfied with her and the dealership overall i left there and brought a car from somewhere else... WORST THING I COULD EVER DO!!!! Just recently this past December the car I brought from the other dealer started giving me problems and left me in a pinch. In a panic I thought of Shari Godwin, gave her call 20 minutes before she was scheduled to leave for the the day, and with no hesitation she picked up and told me she would wait for me to get there so she could assit me. I got ther 5 minutes before 4 , Shari came out to me gave a reward winning smile and said " fill this out ,and your late"we laughed and from that point a great relationship began I felt like i belonged....Ms. Godwin worked her magic and god knows I needed a magic trick to help me and she got me a great deal on my 2013 Kia Optima , she went above and beyond !I highly recommend Shari Godwin to EVERYONE, she is my sales consultant till the end!!THANKS SO MUCH SHARILeon Cale

blaird

Jan 14, 2013

We bought our 2013 Honda CRV on Saturday January 12, 2013. Shari Godwin went above and beyond our expectations. Shari was friendly, and helpfull. In a word she is Awsome.Bob & Barbara Laird

Deb C

Dec 31, 2012

I started car shopping in 100 degree plus temperature. Dave Romanoski was extremely patient and willing to allow me to test drive the models that I was interested in, even though I explained that I was not going to make my purchase that day. Because of his stress free attitude, I made sure that he was available, when I was ready to buy in December. He went over all of the operation details my new CRV. Everyone was really nice. The entire experience a really good one. I would most definately return to the Martin Dealership for my next purchase and would request Dave Romanoski to be my salesperson.

ErinTirado

Dec 19, 2012

I hate dealing with pushy salesmen. Andre was excellent and listening and sensing my needs and I never felt once that he was trying to make a sale. It was wonderful! I went in for an oil change on my old Honda and just browsed. Andre listened carefully to my needs, was very relaxed and played along with my "not wanting to buy a car today". I ended up leaving with a car that I fell in love with :-) Since I was not prepared to purchase and needed to get my title from home and transfer all of my belongings from my old car, Andre followed me home to help me unload and get my title so that I did not have to make a trip back. They definitely put a smile on my face with the service.

Betty11xb

Dec 18, 2012

Shari Godwin was great to work with. She treated us with respect and courtesy.We had visited other dealerships and found her to relate to us. And when we took delivery of the car, it was on time, clean up and exceeded our expectations. We had taken the vehicle back on at least one occasion for Shari to explain features of our new vehicle that we may not have picked up on in the test drive.Shari is an asset to Martin Honda and we would have no reservation in dealing with her when considering future car purchases.As an aside other Martin Honda personnel from the receptionists, to service personnel and other sales personnel were very courteous.In the world we live in today, the concept of customer service seems to have been lost. However customer service at Martin Honda is a central theme of that dealershipCherry/Paul Shellenberger

hsavage2012

Dec 12, 2012

A previous staff member (Tarawa Cartwright) recommended Shari. We live in Lincoln, DE but since we knew Tarawa and he highly recommended Shari instead of going to Dover Honda dealer we decided to give Shari a try even though it meant a longer ride. Shari was very informative and helpful. Even though we couldn't make our minds up right away and when we did, it was pass the time for her to be off but she stayed and made sure all of the paperwork was completed and done correctly. Because of her, we plan on returning again in the future.Respectfully,Michael & Henrietta Savage

Ltvone333

Dec 8, 2012

I had the great pleasure of buying a new 2013 Honda Accord today. This experience would not have been as fulfilling if it had not been for Ms. Shari Godwin. Sheri was awesome, she made me feel very comfortable, and she made me laugh:) She was very professional, and she was also very knowledgeable about the Honda and other vehicles. She made sure that I was sure what car I wanted, and she was very patient and understanding of my needs and my wants. I loved my experience, it was one that I will always remember. I am very proud and happy with my decision on buying a new Honda Accord, mainly because of Sheri. From the moment I walked into Honda she was extremely hospitable and offered superb customer service. There was not a moment that I felt mistreated or ignored when I was dealing with her. She asked all the right questions, and made my buying experience very smooth. I would recommend friends and family to her because she was great to me:) Thank God for Sheri, she is great at what she does:)

allaces

Dec 5, 2012

We had a great experience, Shari was very nice and fun to work with! She has lots of personality and worked with us to get us the best deal she could.

james

Dec 4, 2012

Stuck a deal failed to live up to the deal. I would not buy a car from them.

scarty70

Dec 2, 2012

I had never purchased a new vehicle before---always bought used---so I was quite apprenhinsive. When I saw Shari Godwin walk up to us with her warm smile and friendly demeanor, I knew I was in good hands. Shari was very professional and knowledgeable. She worked with us and got us a good deal for our trade-ins. She spent many hours with us and explained everything clearly. I even went back the next evening and she got in the car with me to show me the ropes. She even set up my phone. I feel Shari went above and beyond the call of duty and I would not hesitate to recommend her to my friends and family;>)Nice job, Shari!

FrSteveG

Nov 30, 2012

I have purchased multiple Hondas from Martin, and always had a good experience. Shari made my purchase of a 2013 Civic a smooth and pleasant one. Her friendly and informed approach made the entire process a breeze. She went above and beyond, going home with me to retrieve a second vehicle that I was trading in. Her enthusiasm is contagious, and I will strongly recommend that my friends and acquaintances go to Martin and see Shari when they are looking to purchase a new car.

jennieylynnlee

Nov 27, 2012

Shari made the buying experience bearable and enjoyable. She took time to get to know us and our need and worked hard to get us the best deal. I would recommend Shari to anyone looking to buy a new car. Thank you!

tambillind

Nov 26, 2012

We purchased our first car from Shari Godwin in 3/2011. We had a great experience with Shari then so we naturally wanted to work with her again on our recent 2 car purchase. Shari is friendly and thorough. She follows up on the sale. It is not over as soon as the dotted line is signed, which we have experienced with other dealers in the past. Definitely recommend Shari to anyone interested in purchasing a Honda.

kate.munyan

Nov 24, 2012

Our buying experience was painless. We received a fair price for our trade-in and the new vehicle. The salesman was very pleasant, patient and helpful.

JohnDE

Nov 17, 2012

I tried to work with Martin Dealerships about Honda Accord multiple times. They are the closest Honda Dealers from home, both the times it did not work out.Started reaching out to nearby dealers for quotes, ended up at the another MARTIN HONDA Dealership few miles away. Went there worked with Sales Representative, test drove the vehicle, got a price quote. When asked about reducing couple hundred dollars, Sales Manager came, I HAVE NEVER SEEN A SALES MANAGER BEHAVE & TALK IN SUCH OFFENSIVE WAY to potential customers, left the dealership. Got a call & mail from the Sales Representative next business day who said they can reduce the pricing to the price that I asked for if I go back, I asked him if that price was do-able then why wasnt it accepted early and why did the Sales Manager behave such a way, no response.Didn't want to go back to the dealership and deal with the sales manager again, reached out to the local Martin Dealership and asked them if they can match the price provided by other Martin Dealership, they offered for a lot more and they cannot even come close.Not sure if I was lucky twice to work with 2 exclusive sales teams.BUT AFTER THESE TWO INCIDENTS I DON'T RECOMMEND MARTIN DEALERSHIPS and would not go back again. I will find another dealer for my current and future vehicle purchases.

taratarav

Nov 16, 2012

This is my second time dealing with miss Shari And i must say she is the reason that i have brought my business to honda. Her service, the way she fights to make the customer happy one way or the other.She kept me comming back to honda.Because of the excellent service. i have also reffered others to this wonderful company and shari. thank you shari!!!!!!!!!!!!!!!!!!!!SEE YOU SOON

Jewish Family Services of Delaware

Nov 6, 2012

From the moment I entered Martin Honda, I was treated with respect. Salesperson Shari Godwin quickly met my requests with recommendations when appropropriate. When the sale was finalized, the car was well prepped when we picked it up. Great attention to detail!

cavagrosso

Nov 5, 2012

Ed McDowell was incredibly helpful and forthcoming with me. As a first-time lessee, it would have been easy to take advantage of my lack of experience, but Ed gave me tips about leasing even before he knew he was getting my business. I have recommended Ed to friends and family and one person I know has already come back with a new vehicle from Martin Honda. Throughout my visit Ed and Larry made sure I knew about their various offerings and programs and I am very happy with the vehicle and service plan I ended up choosing. I would recommend this dealership and Ed McDowell in particular to anyone looking for a new car.

gcressman0721

Nov 5, 2012

Great inventory and low pressure sales process. Car shopping is stressful but the Martin crew makes it easy with friendly and knowledgeable staff from the test drive through delivery. The new office facility and on-site service shop make this a solid one stop shop for all your Honda needs. Definitely recommending to friends and neighbors in the Delaware area.

Margaret Badger

Nov 4, 2012

Edward McDowell graciously provided, and carefully crafted, the right buying experience for my daughter and now for me. He is dedicated, kind, intelligent and thoughtful about connecting the right opportunity for his clients and his business. Thanks, Ed! I look forward to working with you again - and sending you more business!

johngraham7

Nov 3, 2012

Dave provided my wife and I with a great car buying experience. No games! A great car at a great price with no stress. It was nice for a change to be treated with repect while shopping for car.

pirate69

Nov 2, 2012

We were passing through town on our way home to Canada, 'twas a dark and stormy night, and one of our rear brakes was making an awful noise. I called at 7 AM on a Staurday morning to get an appointment as soon as possible, expecting to spend the day in Newark. Instead I got an appointment immediately and three hours later were on our way home with new brake.I did not like having this brake fail on me but Gary and the other folks at Honda Martin made the experience (almost) pleasant: courteous and prompt service, everything well explained: all in all, extremely happy with you guys did, thanks a lot !Jean C. from Montreal

amygboyd

Oct 19, 2012

David answered all my questions and did a fine job explaining the new features of my new CRZ hybrid. He did not rush us and was frank and helpful, straightforward, and cooperative when we asked for prices and information on two models.

trichardson123

Oct 18, 2012

With 2 kids in college I was looking to lower my car payment by buying a preowned car. I have owned Hondas from Martin Honda in the past and I have always been pleased with the dealership, their service and especially the cars. I took my non-Honda trade in and headed for Martin Honda. I was greeted promptly by Clark Leitner. He was friendly, professional and not overbearing like sales people at other dealerships. I was given the opportunity to look around without feeling pressured or followed. When I had questions Clark Leitner was knowledgeable about the different Honda products and answered my questions. He took the time to listen to what my plans and needs were, made recommendations that would best suit my situation and never made me feel like I was being steered towards a car that wasn't what I wanted. I decided on a 2009 Honda Accord and Clark Leitner made the paperwork process quick and painless. I not only accomplished my financial goal but I also have a car that I am very happy with. Thank you Clark Leitner and the team at Martin Honda. I will remain a repeat Customer because of your customer service.

Tmp0425

Oct 16, 2012

I purchased an used vehicle from this dealership just about a month ago. Already, there is something wrong with my car. So the first thing I did was make an appointment for the service department. Had an appointment for 7am, believing that my car would be looked at that morning. I decided to give them a call, 8 hours later to get the status of my car. Come to find out, they didn't even take a look at it yet. I was not informed that my car would not be looked at first, as well as it not being done of course. The service department inconvenienced me a great deal, being without a car until they are finished with it. When I asked about a temporary car or a loaner car until then, Joe informed me that it wouldn't be possible. Worst experience ever!

bmt5289

Oct 7, 2012

This was my first time buying a car. My mom has always bought Hondas. Shari has been her salesperson and there is no one better than her! She is more of a friend than a salesperson. She knew I had a certain amount I could afford and made sure I got the best deal possible! She explained everything to me and made sure I completely understood what all I needed to know. She taught me so much about finances and staying within my budget. I just loved the personal attention she gave me! My first car buying experience was awesome! I will always buy form Shari! Thank you for everything Shari!!!

bookgal1114

Oct 2, 2012

All I can say is Shari is the best! I went to Martin in May to look at Civic's and Accord's and fell in love with the CRV. Shari was so helpful in getting me the deal I could afford on the car I wanted. I was so pleased, I brought my daughter back this past weekend to lease her first car. Shari made it a great experience for both of us. We could not be happier and will definitely recommend her to anyone looking for a car.

janet grebe

Sep 30, 2012

Andre was very friendly and helpful when I was buying my new car. He has called me on several occasions to make sure I was satisfied with the car and if there were any problems. I would buy another car from him.Janet Grebe

Maurone99

Sep 24, 2012

Dave was friendly and reaches out to me via text or voicemail to ensure I get what is needed. I appreciate that a salesman is interested in his clients even after the sale. I had a great experience at Martin Honda and I love my new 2013 Accord Sport!!

bears34w

Sep 23, 2012

On Friday, 9/21/2012, we bought our 2012 Honda Accord from Martin Honda. On 9/18/2012, I had called the dealership and talked to a salesperson by the name of SHARI GODWIN. She had quoted me an out-of-the-door price that was significantly lower than any other quote that I had been given. I was somewhat skeptical. However, my skepticism was totally unwarranted. Not only were we given the price that was quoted, but SHARI GODWIN demonstrated extreme professionalism, competence and knowledge. In addition, working with SHARI was a joy. THANK YOU SHARI.Bill & Mary Ann LustfieldDover, DE

eric.watt.587

Sep 21, 2012

Shari and the finance team at Martin really earn their 5 out of 5 ratings!!! They strive for all of their customers to feel welcome and important. I would definitely recommend them to anyone for a new or used car. Job well done!

brechthe

Sep 19, 2012

Dave was most helpful. He has a way of sharing experinces and information that really felt good. Not pushy! Felt no pressure to buy! Had extensive knowledge of the products. Was one of the key reasons we purchased on our initial visit.

Kelsey Hallett

Sep 13, 2012

The whole process of buying a car at Martin Honda was great. The dealership was a pleasure to deal with in all aspects. The recent remodeling of the dealership made for a very comfortable atmosphere. This was our third vehicle we have purchased from Martin and our sales person each time was Shari Godwin. She went over and above to make our purchase a hassle free experience. We would recommend Shari and Martin Honda to anyone we know interested in buying a new Honda.

dcgriffinsr

Sep 9, 2012

Shari Godwin is hands down the best salesperson I have ever worked with in over forty years of car buying experience. She is laid back, upfront, and professional. I especially like the lack of any pressure. On my first visit I just want to look around, maybe go for a test drive -- and then go home to think about it. Shari exceeded my expectations on that first visit that I felt like I was a friend that she was showing around rather than a customer. When I said I wanted to think about what she had demonstrated, she provided plenty of helpful documentation for me to peruse. It was such a pleasant surprise not to be pressured to buy on the first visit, just a request to call me at my convenience.When I made the decision to buy, Shari really kicked it up a notch, putting together a great deal, and arranging delivery at my convenience. Delivery was so smooth and here again Shari shined, taking the time to make sure I knew how all the features worked before I drove off.This was absolutely the best car buying experience in my life. I know that when I am ready for another vehicle I will seek out Shari. Thank you so much.Dave GriffinWilmington, DE

SLMO

Sep 9, 2012

Shari was very friendly, greeting me as I entered the showroom. I discussed the price I wanted to pay and she worked to meet it. I would definitely purchase from Martin Honda again, and would highly recommend Shari to anyone looking to purchase a new vehicle.

DMColeman

Aug 24, 2012

Shari was very personable and worked very hard to get us a great deal! We enjoyed our car buying experience with her and Martin Honda overall.

jtkwallace

Aug 6, 2012

I gave Dave a "5" because he is always so kind and helpful! Dave was able to complete the recent trade of our 2011 Pilot for a 2012 Pilot in a very efficient manner. Dave is very organized so it helps move the process along quickly. This is the second time we have worked with Dave, and we will definitely contact him the next time we are in the market for a new Honda vehicle.

Beverett4

Jul 27, 2012

Shari was a wonderful sales rep to deal with. She is very personable and went out of her way to help us with all of the questions and issues that we had with buying our new Odyssey. She definitely is easy going and makes the new car buying experience a very pleasant one. I definitely recommend You see Shari if you are interested in purchasing a Honda. I'm sure we will see her again in the future. Todd and Beth EverettMiddletown, Delaware

rpdenitz

Jul 24, 2012

She made the car-buying process fun, and was very straight forward in the business dealings. Well-organized and attentive. Good dealership in general, I would go back there again.

garymay

Jul 23, 2012

This is the second Honda we have purchased from Shari Godwin. We chose her again because she is thoroughly professional--knowledgeable about the car she sells and makes the purchase process a pleasant experience. We've been buying cars for more than thirty years and consider her the BEST salesperson we've ever worked with.Martin Honda is fortunate to have her on its staff. Gail & Gary May Newark, DE

cmc5

Jul 22, 2012

Very easy to work with. Shari did a great job explaining the products and options and was more than willing to spend the time to get the deal done.

srappaport

Jul 15, 2012

We just bought out 5th Honda from Carol Heyse and Martin Honda and the truth is, the customer service, price, and comfort level that Carol provIdes makes it a great experience. We simply won't shop anywhere else. Carol is always attentive to our needs, gives us plenty of options, and finds something that it right for us. We feel good knowing that she is putting us in the right car for the absolute best price possible. I have reccomended many people to Carol and they always tell me what a great experience they had buying a car. We love our CRV, and am looking forward to loving the new Accord Coupe we just bought. Thank you Carol and Martin Honda!!!

mtessein

Jun 30, 2012

I have never had a brand new car, and when I went into the dealership today I didn't think I'd be driving a brand new car home. I was expecting to maybe be able to get a used car, and James helped me very much. He helped me find a good, reliable, fairly priced Brand New car, and I couldn't be more happy with my decision. Everyone that I spoke to at Martin Honda was very nice and extremely helpful. Today has been one of the best days in my life and I am so excited. I appreciate all the help and can't wait to let all my friends and family know how wonderful my experience went. I am now driving a beautiful 2012 Honda Civic! Thank you to everyone who assisted me today, I greatly appreciate everything.

KidKoda

Jun 28, 2012

This is actually the second lease I have done with Martin Honda. I LOVE DAVE ROMO!! He is one of the nicest, no he is the nicest sales rep I have ever delt with. He made the process so easy and really sat down with me to explain the game plan to get me my new car. He did all the hard work, all I had to do was literally sign and drive. Everyone who is in the market for a new Honda needs to see Dave. He's amazing. And you can hug him! I didn't spend a lot of time with Sheri but in the short amount that I did, I like her too! Really sweet and honestly wants you to drive away happy with your car. Martin Honda really is the only place I see myself going from now on.

dyavol

Jun 24, 2012

Just got back from Martin Mazda and let me tell youI wouldn't take a fire extinguisher from them if I was on fire. Here is what happened. I contacted them online after seeing a lease buyout offer they have on their site. They responded quickly but the woman that responded (Andrea) knew nothing about cars, offers or where she works. She simply passed the buck to someone else. Why she is responding to these requests I have no idea. She did give me a name of someone I could speak to (Eric P.) and made me an appointment for the next day. So I show up the next day for my appointment, on time and with wife and baby in tow. I ask for Eric and he is nowhere to be found. Another Eric (wouldn give his last name) starts talking to us. I tell him what wee looking for (buy out our lease and buy a new cx-5). No offer of a test drive, not even a chair. As soon as the man heard lease, he couldn care less what was said after that. The fake smile went away and he suggested I go to a competitor and see if they would be willing to do something. So that exactly what I did. I drove about half a mile to Newark Toyota and told them the same thing. No problem. They listened and did everything needed to get the deal done. After this fiasco, I wouldn recommend Martin Mazda to my worst enemy. One star is too much of rating.

valhonda

Jun 1, 2012

I was exceptionally pleased with Shari Godwin at Martin Honda. I have been driving Honda's since 1994 and cannot seem to go anywhere else and don't plan to. Shari was very professional, I called her and told her I was ready to turn in my lease and told her what I wanted and what I wanted my payment to be. When I arrived, Shari basically had everything done. She was multi-tasking. I test drove my car and everthing else went very very smoothly. I arrived at Martin at 7:30 pm and was driving home by 9pm, whereelse will that be done....only at Martin with Shari. Shari is also very pleasant and knowledgeable.

fa&sa

May 19, 2012

Dave was awesome! He worked with us in every way and we never felt pressured, he just reassured us that if there was anything he could do for us he was there to help,even after the sale!

newarkdon

Apr 23, 2012

I purchased a new CR-V from Shari Godwin while I was in Florida for the winter and just took delivery. Shari was excellent to work with and throughout the entire process was attentive, customer focused and extremely professional. She was very detail oriented to be sure this long distance purchase was exactly what I wanted. She made sure I had all of the information when we completed our negotiations and then followed up with me frequently to keep me up to date on manufacturing and delivery. The delivery was very organized and efficient and did not waste any of my time. She also was very helpful in explaining the cars features and helping me get acclimated. I would recommend her to anyone as a sales representative.

n0118624

Apr 22, 2012

I really did not think I was getting a car. I've always had such a horrible time at dealerships. Shari changed that all completely !! She was wonderful !! Very honest and upfront. She was fun and laid back very easy to work with !! I've already told 5 people about my experience and plan to tell many more !! I LOVE my 2012 Accord and look forward to a long relationship with Martin Honda because of Shari !! She is simply the best !!!! Thanks again for everything !!!

surfishin1

Mar 30, 2012

We traded in our 10 year old Odyssey for a new Accord. Phil worked out a great deal for us since Bruce (our regular salesman) wasn't in. We're always happy with this dealership and the service we recieve. No reason to go anywhere else!

Rknack

Mar 28, 2012

This dealership was amazing!!!! They were so great at making us feel at ease with the whole process, which was especially important because this was the first car we have purchased without the help of a parent. David was so helpful and gave us a wonderful price!!! I would highly recommend anyone wanting to buy a Honda go to Martin Honda!!!

sasee28

Mar 21, 2012

My 2002 Honda Accord had served me well, but it was time for a new car. Shari Godwin was very helpful. She took the time to learn exactly what I was looking for in a car at a price I could afford. I love my new CR-V!

tjm236

Mar 21, 2012

Great Service and extremely friendly! Would recommend everyday of the week! Shari was very flexible, innovative in how she came up with ways to close the deal for two cars for my wife and I.

Barbara Malloy

Mar 19, 2012

Everything was handled smoothly with professionalism and friendliness both by Eric and the dealership. Phil Rockwell was a pleasure to deal with, and Eric was very patient and thorough explaining whatever questions we had. We love our Hondas and will only do business with Martin Honda after our wonderful experience.

pickles

Mar 6, 2012

I have now purchased two new Honda Insights from salesman Mike Libetti and I am very pleased with the overall sales process at Martin Honda. They have been very easy-to-do-business-with, friendly, and cooperative. I recommend Martin Honda sales to others.

barrywill

Mar 5, 2012

David Eno did a great job with my recent purchase. I have known David Eno for more than two years. It took me that long to decide to buy a new Accord, since I was reluctant to part with my old Accord. David was very knowledgeable about every aspect of the Accord. Most importantly he was upfront and candid, and never pressured me to buy before I was ready. I really appreciate that approach at a dealership. Martin Honda would do well to have more sales associates like David Eno.

ruby2010

Mar 1, 2012

I would like to thank Eric Marefat for his excellent customer service during our Honda Pilot purchase on February 29th 2012. He made the otherwise stressful process of buying a car quite fun with his excellent personality. I am a first time Honda purchaser and was pleasantly surprised with my overall experience and I would definately recommend anyone looking for a car to contact Eric! I look forward to along lasting relationship with my new Honda and the team at Martin Honda!Thanks,Andrea Kellett

whitehonda

Feb 28, 2012

Dave Romanoski, is a good attentive agent, he found the car I wanted a WHITE Honda Civic HF. Told us several ways we could buy the car, various leasing or cash.We chose cash, and he wnet through all the paperwork and explained and answered all our questions. He is polite, friendly and is knowledgeable of the various cars that could have fit our needs. We drove several, as he explained the new features and we were completely happy with his help.We look forward to the service part for new car with confidence; we really cannot speak too highly of his service. So far, very happy with our purchase. The trunk is higher than my Subaru wagon, so it is a little difficult or different to what I have been used to, but I will no doubt work this out soon. Thanks Dave for all your diligent help, A and J the question, how did we hear about Martin Honda, we know Newark and Cleveland Avenue.

Rose B.

Feb 27, 2012

I shopped for my 2012 Kia Soul for over 8 months. I went to this dealership at least 10 times to ask questions and to look at the vehicle before making my purchase. Although on each visit I would tell the salesperson that I wasn't buying but just "investigating", the salespeople were courteous and friendly, not pushy or rude, and didn't treat me as an inconvenience.

Lb19701

Feb 27, 2012

I am a four time returning customer to Martin Honda. I like the products, prices, atmosphere and service I receive at this dealership.In particular I enjoy working with Dave Romanoski and highly recommend Dave and MartinHonda as great partners in the car buying experience. Instead of going through a stressful purchase, you will feel comfortable and confident in the process and in getting an excellent deal you will be very happy with. After the sale you will not be disappointed in the service which is great. As a picky customer who knows good service and value, I can strongly recommend Dave Romanoski as an exceptional person and Martin Honda as the best dealer around.

Robbie-2

Feb 17, 2012

Very nice facility, my saleman was excellent to work with and the sales manager was sharp and handled everything smoothly. Pleased with everything so far!

Turtlesheaven

Feb 15, 2012

I originally came into Martin Honda because I was getting an oil change and some other work done on my car. A representative called me from the Sales Department to ask me if I wanted to trade in my Honda Civic 2008. I was a little hesitant because my credit was bad. I told them all of this information up front and they still ensured me that they could work with me. I went in to get more details about the trade in and David Romanoski greeted me instantly. He was very friendly. I explained to him that someone had called me, but I could not remember his name. He looked around for the gentleman who had called me, but unfortunately he was not available. Dave jumped right in and started to assist me. He was very patient with me. I explained my credit situation and he had me fill out paper work to see if I would be approved for a loan. When he found out that Honda Financial Services would finance me, he took the lead and got the car ready for, got the tags, and even called my insurance company to switch my old car to my new car. Dave even came in on his day off to ensure my experience was enjoyable! The finance department was extremely helpful. I told them what I could afford and they got me to as close to that payment as they possibly could. I have been a Martin Honda customer since 2008; I bought my first car there and I use their mechanics. I feel that they offer the best service in New Castle County and I wouldn't trust anyone else with my car. It has honestly been an enjoyable experience for me and I am a lifetime customer!

Veronica Brown

Feb 14, 2012

I purchased a new Honda Fit from Dave Eno and he was wonderful, helpful and knowledgable I had previously owned two Hondas before. The price we agreed upon was satisfactory and I was thrilled. However,after signing the papers as the shop was detailing the car they accidentally bumped into a pillar in the garage and damaged my rear bumper enough to warrant a new bumper. After this I ordered floor mats which did not come with my car, and was quoted a price for them. When I took the car in to have the bumper replaced, they installed the floor mats at the same time, and I was charged full price for the mats and installation. I felt the dealership could have overlooked the cost of the mats, since I overlooked the damage to my new car. My complaint was not with Dave but rather the dealership, I felt they should have made some sort of adjustment. I had to make two extra trips to the dealership once for the bumper and mats and once to pick up my tags. When I went to have the bumper replaced I was sent from the service dept. to collision and then back to service, where it was eventually replaced. When I went to pick up my tags I was told to go go Martin Mazda and that the tags were there and that they would put them on for me. The gentlemen at Mazda told me the Honda dealership should put them on for me. I went into the Mazda dealership and picked up the tags and the receptionist in the showroom was nice enough to find someone to put them on for me. I realize the dealership is in cahos with the new construction but the communication between the branches for the needed services. The important thing is I am happy with my car and I would do business with Dave again.

jsgraham8

Feb 7, 2012

Best experience ever! Larry Murray was thorough, truthful and upfront, no gimmicks or unwanted surprises. He handled everything wonderfully. Got a terrific deal and was always respected. Kimberly Spencer handled the financial papers and was terrific. Returned for license plates; Frank was outside, came over and went out of his way to help us get them (he walked across the street and picked them up for us!)and had us follow to service to put them on in just a few minutes! Service put on hitch and gave loaner for day keeping me updated. Absolutely wonderful place!This is a terrific place to purchase or service a Honda!

DIGIACOMA

Jan 2, 2012

We have purchased Honda Odyssey vehicles twice at this dealership and used the service department exclusively for our Honda vehicles. This dealership provides excellent customer service and competitive pricing. Dave Eno was very friendly and extremely professional. He is a real pleasure to deal with. He was very helpful and answered all of our questions. He made it clear that Martin Honda valued our business and is committed to ensuring that all of our car buying and service needs are met at a high level of satisfaction. We recommend this dealership regularly and would not consider buying a Honda from anyone else.

name12

Dec 28, 2011

Great experience buying a new car from salesman Rob. Very informative and good deal in regards to price and features. Everyone was very friendly and I would definitely recommend this dealership and salesman to someone else.

duransgirly

Dec 13, 2011

Larry is a very friendly and knowledgeable salesman. I was very pleased with my sales experience! I would buy another car from Larry again in the future, and I have sent referrals to him.

earlwilt

Dec 13, 2011

Smoothest buying experience ever! No hassles. Everyone was very friendly and knowledgable. Drove away within two hours. This is the fourth vehicle I've transacted with Martin Honda.

Romski20

Dec 8, 2011

I was very pleased with my new vehicle and the fast and efficient service that was provided to me by the sales person that I dealt with. He was very knowledgeable and I was not sitting around waiting for a long time as I had requested.

brendalocke27

Dec 1, 2011

My husband and I went to Honda after work. We were in between the decision of buying or leasing a car. Mr. Romanoski was very welcoming and friendly. He answered all questions and concerns. He even weighed the pros and cons of each. He then let us go test drive the cars. He wasn't pushy or overwhelming. We then made a decision on the new Honda Accord. Its a beautiful car. He made the deal very smooth and relaxing process. Not only will I recommend Honda to friends and/or family, I will also recommend David Romanoski as the salesman for the job. Thank you so much for showing customer appreciation. your customer, Brenda locke

bobwillard

Nov 30, 2011

My wife, Kathy, and I were each looking for a new car and had looked at various dealers, and test driven various cars. We were actually close to finalizing a deal at another dealership when we decided to visit Martin Honda. We met Eric Marefat and he was really great to work with. He knew everything about the different Honda models and answered all of our many, many questions patiently and with good humor. He seemed to go the extra mile in trying to be of service, managing to get the car I wanted from another dealer. He was also the only agent we met who was able to get Kath the car she wanted. We knew from speaking to various other dealers that getting the color and features Kath wanted in a 2011 CRV, especially a navigation system, could be very difficult, but to our surprise, Martin Honda had the very car Kath was hoping to get. Eric was also extremely helpful in going through the financial terms with us and we were delighted to find that we would be able to get our two cars at a satisfactory price. Although Kath brought in some brownies for Eric when we picked up our cars, we really felt some other way of thanking him was in order. I feel certain we will turn to Eric in the future for all of our car needs and will recommend him to our friends and family.

helepierce

Nov 29, 2011

We went to Martin Honda in 1997 and bought new Honda Accord. We had that car until very recently when it was in an accident and totaled. We went in 2005 to lease a car because our youngest daughter was just learning to drive and after a poor experience elsewhere , we decided to lease a Civic and let her drive the Accord. That was our first experience with Shari. We have since purchased or leased 4 more Hondas from Shari, each experience as good as the last. Shari is a hard worker, a smart worker, compassionate and extremely professional. Also, our other two daughters have purchased Hondas, from Shari. She does her best to make everyone comfortable and is true to her word. That is rare in today's world. Shari goes out of her way to help, no matter how small the issue. She follows up with phone calls, post cards and letters. Shari is a gem and Martin is really lucky to have her. That old expression "Would you buy a car from this person?" certainly does not apply to Shari. We will continue to buy cars from her as long as she works for Martin and we have no qualms sending other people to see her.

shannonlm

Nov 25, 2011

The first time ever having a positive car buying experience. No haggling, No hassle, straight forward and honest. We will not be going anywhere else for our future car purchases.

small3187

Nov 21, 2011

Incredible experience form start to finish buying our new 2012 Pilot EX-L RES, no crazy up-selling of warranty and services. They honored my invoice pricing and made the entire experience a real joy, which one really never says about buying a new vehicle.

katkmorgan

Nov 11, 2011

I have purchased three cars from this dealership and two of my daughters have purchased cars from Bruce & Phil. We have gotten exemplary customer service everytime we have been in the dealership

robert

Nov 9, 2011

salesman was knowledgeable and nice never felt rush and he made sure to help pair my phone and download my contacts . I stronly reckamend martin honda and there new car sales staff

isajared

Nov 8, 2011

Jim Blasko was extremely professional, patient, and knowledgeable. He worked with me to find a new car for my wife. His experience in all area's of the sales process clearly made my experience a pleasant one. I will definitely continue to purchase all my Honda's from Martin Honda in Newark because of the pleasure I had dealing with Jim Blasko.

goodmojojo7

Nov 6, 2011

I went to Martin Honda in 2006 because my local Honda dealer was unwilling to work with my husband and I. After this experience my expectations wern't high. Later that day we arrived at Martin Honda, I was blown away... The courtesy and desire shown to us to get the deal that we wanted was refreshing. Needless to say this brought me back to purchase my second Honda in 2008 and my third Honda Oct.28th 2011. I'm writing now to say that after my first experience I didn't think that things could get better but they did. My husband and I were met on the lot by Barry who toke the time answering our questions. We were then introduced to Shari Godwin. Shari made me feel very comfortable and truly made me feel that she was there for my best intrest. Shari toke what I said and was able to communicated it to Phil Rockwell, sales manager,so that I could leave with a new car that day. Shari and Phil together truely made us feel like valued customers. When I go back for my next Honda I will be looking forward to working with Shari and Phil. I highly recommend Martin Honda to everyone one who expects superior service along with a superior product.

Tmarioni

Nov 3, 2011

We have purchased quite a few hondas in the last 14 years. Each time we have a very comfortable and pleasant experience. Never any pressure just an easy purchase with all our terms fulfilled. I cannot wait to see the new Honda showroom. Considering they are working in a temporary building everything went very smoothly. Thank you Carol. We love our Pilot.

cmoorman

Nov 2, 2011

Martin Honday (and Phil Rockwell) are the absolute BEST. No hassels, just the best deals avaliable anywhere. Extremely helpful, friendly, and concerned that you get the car you want at the best possible price. I have bought many cars from the dealership and it has always been an upfront, honest, directly to the point deal. I always know what I am paying and what I am getting, I don't have to worry about playing the numbers game. Bottom line - first time and everytime. I have recommended and taken many people to the dealerhsip and observed them giving the same service to everyone. HIGHLY RECOMMENDED !

Mark Schmus

Oct 18, 2011

I have been to several dealerships in the area and Martin was the first one that was willing to get me the car I was looking for. There seems to be a short supply of some models, but Bruce assured me that he was able to get the color and model I was looking for and did so at a great price. Everyone at the dealership was friendly and I has a great experience. Martin does deliver......

tiobueno

Sep 11, 2011

Aweful dealership. Will never buy from again and have told all my friends and family to go buy in MD. For the best price and customer service. Left us in his office for 45 mins for another customer showing them the same car we where interested in!!! Rude staff, SPAM emails don't waste your time. Tried to work with Bruce via emails to make a deal and completely ignored me and never returned my calls.