Used Cars for Sale at Martin Main Line Honda in Ardmore, PA

Drew

Nov 4, 2016

great sales people and always willing to work with me. Just picked up my 5th pilot and the 2016 is the best yet

Vasyl

Nov 3, 2016

I like Martin Main Line Honda, service and my new Honda Hr-V 2016. Here everything is available and advised explained.

VasylM

Nov 3, 2016

I like Martin Main Line Honda, service and my new Honda Hr-V 2016. Here everything is available and advised explained. I wish you a lot of grateful buyers!????? ?? ???????? ? ??????! ?? ??? ????? ?? ???????? ????????, ????????!

Diana

Nov 2, 2016

My sales person was Tony who was knowledgeable, helpful and personable. I would highly recommend him to others. However, the parking lot is much too small and/or crowded. Appointments for servicing need to be more realistic so customers are not kept waiting "forever"!!!

Adrianne

Nov 1, 2016

I was treated like family. Lucy was very respectful of my time. The buying process is always Superior. This is why I have been going to Martin Main Line Honda in Ardmore the past 10 years.

AdrianneMissy

Nov 1, 2016

I was treated like family. Lucy was very respectful of my time. This is why I have been going to Martin Main Line Honda in Ardmore for the past 10 years.

Saira

Oct 30, 2016

Salesman worked quickly and efficiently. He also explained Honda crv's security features really well. In addition to that he helped me with multi information system set up.

Steven

Oct 28, 2016

Bill Mears was very knowledgeable and outgoing. Being in sales myself, I could tell he was being completely truthful, and the total experience was very easy.

Daniel

Oct 27, 2016

The staff was extremely friendly, and helpful! Dave answered all of my questions, and concerns professionally. I never felt like I was spoken down to.

Dina

Oct 23, 2016

John Merringer is an incredible salesperson. He was very knowledgeable and personable. He went the "extra mile" to help us out. Honestly, we bought our car at Martin Main Line Honda specifically because of John! He is the best car salesperson we have ever dealt with.

Andrew

Oct 22, 2016

The salesman, Mitch was awesome. He made everything easy for us. The woman who showed me everything I need to know about this car was excellent. I forgot her name, but she's only 22 or 23 years old.

Carmen

Oct 22, 2016

No pressure sale. Quick. Courteous. LOL Great experience all around!!! Steve B was GREAT!!! 20 words 20 words 20 words

James

Oct 22, 2016

We had a complex decision to make about turning in our leased car and buying a new car or purchasing the leased vehicle. our sales agent Mike Murnane was very thorough in helping us figure out our best option. The manager who closed the deal (sorry don't remember the name) was very helpful as well. I appreciated everyone's frankness and clarity.

Lili

Oct 22, 2016

my sales person Ted, worked hard, seemed to be earnest not too pushy given as is it is hard for a sales person to really not be so, as spin is a car business moto....

Cynthia

Oct 21, 2016

Ali Alyasiri was most professional and attentive to our car buying experience.He was most influential in our decision to make our purchase.We are please to note that this our second purchase through your dealership; our previous purchase was in 2000 and we are still driving that vehicle.

Dyana

Oct 21, 2016

Loved the process and explanation by Mike. Never felt rushed or pushed and took over 2 months to make my decision. The buying process was simple and comfortable.

Nicole

Oct 19, 2016

The customer service was excellent at MainLine Honda. Steven Bloomer, Jr. was extremely helpful in each and every way he assisted me. He was patient, kind, and his approach was truly genuine. Honestly I was dreading the car-buying process, since I've never gone through it personally. What's even better is that after informing Steve I was a recent graduate with a limited budget, he worked that much harder to ensure I was getting the utmost value from my investment. It was a memorable experience I'll never forget, thanks in large part to Steve.

Sheryl

Oct 19, 2016

I like the proximity of dealership to where I live. I pretty much knew what I wanted when I went to the dealership and was happy no one tried to " up-sell" me or be pushy in anyway whatsoever. I dealt with Ali and had a great experience as did my husband who bought his Civic with Ali about 8 months ago. Love my CRV and had a great buying experience. Another thing I liked was the technology review , Bluetooth instuctions etc right in the car I just bought by a nice young lady. I felt that was a nice personal touch and very helpful in getting my car set up!!

Virginia

Oct 19, 2016

This is my second lease. It was very quick and easy with Roman. Especially liked the young lady who showed me all the features of my new car.

Benedetto

Oct 18, 2016

From start to finish nothing but professional and personable. Nino and Bill really now how to treat the whole Family

Lisa

Oct 16, 2016

Customer experience was fabulous. Extremely attentive to what my needs were. Stephen was amazing and made the process quick and enoyable

Patricia

Oct 16, 2016

We were impressed by Patrick, our salesperson. The car so far is great. Thanks for a fine experience. We're looking forward to having a dependable car for several years.

John

Oct 15, 2016

My family and I have bought and leased over a fourteen vehicles from Main Line Honda. We have referred other friends and family to them. My salesman Tony Longo was excellent. He is a true professional and has exceptional customer service skills. I was able to make the sale with no pressure. He and Sales Manager Mike Freeman made my experience a great one. That is why we keep coming back for approx. 20 years. Mike Freeman was terrific as well.

Aaron

Oct 12, 2016

Steve was so helpful and everyone was super friendly. He did the best he could to make us comfortable for the car buying process, even bringing us sandwiches. The no haggle policy is amazing.

Jahnia

Oct 12, 2016

Interactive, informative, and quick services! I was referred to this dealership where I was given a more than fair deal on a Certified vehicle.

Michael

Oct 12, 2016

I had made contact with my sales rep prior to meeting and came in to test drive a vehicle. I also had used the AARP buying site to determine an approximate cost. This narrowing of the search and price was very helpful. The negotiating was painless and resulted in a quick sale.

Nikki

Oct 12, 2016

The hospitality and follow up of the sales person Patrick was awesome. Patrick made buying a car very very easy....

baf

Oct 11, 2016

Steve was so helpful and everyone was super friendly. He did the best he could to make us comfortable for the car buying process, even bringing us sandwiches. The no haggle policy is amazing.

Mary

Oct 10, 2016

Everything! Roman and team did a terrific job. I was able to purchase a beautiful new Honda CR-V in less than two hours.

Carly

Oct 5, 2016

Excellent customer service. Very welcoming and easy to navigate the car buying process. I never feel like I am dealing with a typical "car salesman" but rather a friend helping you get exactly what you need. We will miss Gary but trust we are in good hands with Bill for our next car, too!

Stephanie

Oct 3, 2016

The nice selection of CPO cars available. The cars look to be in very pristine condition. The staff is friendly and accommodating.

Rachel

Oct 2, 2016

Steve was really helpful, and understood what I needed and what I was looking for. This was my first experience buying/leasing a car. I didn't have much credit history and had just moved to the area, but they were able to get me a deal I was happy with in my price range with Honda's college graduate program. They made sure I was comfortable with everything as we went along, and explained everything to me clearly. The whole process ended up being less stressful than I had anticipated.

Josephine

Sep 30, 2016

The salesman listened to which car I stated that I wanted and offered a price that my research indicated was fair. He answered my questions and did not try to sell me anything I didn't want. I also appreciate his willingness to wait until I moved because my location would affect personal property taxes and insurance rates. He also provided the information needed by my insurance agent. His service was excellent. I also appreciated having someone show me how to operate the car before I drove it off the lot.

Robert

Sep 28, 2016

Knowledge and Courtesy. Enjoyed seeing familiar faces who have helped us in the past. While always a marathon, options were explained carefully - all helpful.

Michael

Sep 26, 2016

I thought Steve was open and honest. I was surprised that when I was transferring my things to the car at the dealer there was upholstery damage and damage to the interior of the liftgate. I would not have expected this to happen in a certified pre-owned vehicle. I was told that someone will contact me today regarding repairing the upholstery but there will be no effort to repair the gouges on the interior of the lift gate. So far, no contact.

Nicole

Sep 26, 2016

Ali was great!!! He listened to my request, he was helpful in making the car selection. I really appreciate how everyone is so nice and accommodating!!! Great Experience!!!

Talene

Sep 22, 2016

Ali was very knowledgeable about the car I was looking into buying. He was very helpful throughout the entire process. Ali listened attentively to my preferences and needs for a car. I appreciate that he was not pushy like the other car salesmen I dealt with at other car dealerships. My experience with Ali was very pleasant and I will be recommending him to my friends and family. I love my new car! Thank you!

Richard

Sep 18, 2016

Sale department very honest, no pressure and great inventory. Financing department was very helpful. Very service and showroom hours user friendly

Alice

Sep 14, 2016

Mike Murname, the rep we worked with, was very courteous, respectful, dependable and helpful. As I am hearing impaired he was unusually patient with me. This is not an easy task. This is a most unusual trait and one greatly appreciated.Sincerely,Alice Farber

Lauren

Sep 13, 2016

I worked with Mitch Lasman to purchase a pre-owned Honda CRV. Mitch was very professional, helpful and made the experience easy and stress free.

Zeus

Sep 13, 2016

sales person was very nice, patient, and understanding with me. He made me feel welcomed as soon as I walked in the door and called me when he promised to when the car I liked was available.

Anna

Sep 12, 2016

Mitch was wonderful. A very smooth transition. I was very pleased with the whole transaction. I would highly recommend Main Line Honda to anyone looking for a new vehicle.

Eric

Sep 7, 2016

Very smooth happy experience. We really like and enjoy it. The service is efficient. Employees are patient and polite. Overall it great.

Benjamin

Sep 6, 2016

We have been your customers for a long time as my wife has bought and leased cars from you for many years. We appreciate the fact that you recognize our long term relationship.

Nigel S

Sep 2, 2016

That all of your guys was very friendly and that I fine the right suv color I was not looking for that color but went he tell me about it and I see it I said this is it.

Jose

Aug 30, 2016

Very friendly and down to earth salesman man and willing to help you out he answer all ours question with patient and willing to help us out

Darryl

Aug 25, 2016

Olly was a great salesman. The facility was clean. Everyone was attentive and respectful. Wait time was reasonable. Follow up appointments and service was good.

Katherine

Aug 23, 2016

Tony was extremely helpful in helping us find the car we wanted from the mileage to the price. Bob was great during the purchasing of the car. Can't say enough great things about our experience.

KB

Aug 22, 2016

I had purchased a brand new Honda CRV it had 60K miles on it when it blow a head gasket. I thought it was way too soon for something like that to happen but I traded it in and got a good deal on a brand new CRV. Then I got a recall from Honda for the pistons sticking. I spoke to the tech about it because I was adding 2 quarts of oil between changes and he said that they would not initially honor the recall or trust the local mechanic I was going to stating they probably caused it to happen. Really!!! I just bought a Subaru done with Martin Main Line Honda. Be careful buying from them they don't honor the companies recall actions. I was till waiting for the air bag recall that was bad enough and not their fault but this buyer will never do business with them again.

Say-Chy

Aug 21, 2016

Sales people were very friendly and accommodating to our needs in looking for a new car. We worked out a great price and we're out of there with keys in hand in no time at all.

Bruce

Aug 20, 2016

My sales rep, Roman, was truthful and straightforward in our deal. He is very knowledgeable was different Honda model types and gave me good advice.

Donna

Aug 20, 2016

Sales guy Dave was awesome not pushy very helpful 2 nd vehicle I purchased at this location. I really felt comfortable at this location the people are very welcomeing

Janet

Aug 20, 2016

Saleman was helpful, pleasant, easy to talk to, and provided information, demonstrated features of car etc without making us feel horribly pressured. This was a positive experience. Manager too was helpful. A good team.

Francine

Aug 17, 2016

I enjoyed working with Mainline Honda! I decided to lease my first car from Honda, and Mike has been great and helpful each step of the way.

Rajnaz

Aug 17, 2016

Tried two weeks to return my leased car and no luck, finally walk in to dealer and they were very rude about not having an appointment. Gary directly denied to take our car return because i'm not buying another car. Tried to talk to nicholai the most rude manager i ever faced. He directly denied to return my plates that i transfer from my previous car, they are claiming this plates belongs to honda. Those are my plates and i want to transfer them to my next car and i'm sure those plates belongs to me. Manager is very rude and just hang up on me and did not even give me any receipt of receiving my car with actual milleage disclosoure.

Monique

Aug 13, 2016

Everybody was nice , Told me about the car , showed me how to work the car . I was really happy I came there .

Lois

Aug 11, 2016

Dave Tierney treated us like family and took care of our needs. He is our "go to guy" when shopping for cars. He made, what can be a high stress experience, honest, friendly and comfortable. Having Main Line Honda in our neighborhood also makes the care for our cars convienent.

Joyce

Aug 9, 2016

Lucy was very helpful and guided me towards the vehicles that I was interested in, not what she wanted to sell. Made the buying process very smooth. Gail was also very lovely and informative.

Annamae

Aug 7, 2016

I was taken care of instead of being made to wait. All my questions were answered and concerns were addressed. Everyone hustled:)

Annamae K

Aug 7, 2016

I was taken care of instead of being made to wait. All my questions were answered and concerns were addressed. Everyone hustled:)Everyone was friendly, respectful, and honest.

Deborah

Aug 5, 2016

Gary took care of us. He listened to what we were looking for and made suggestions that fit. He was mindful of our time and he was not pushy. He let us decide. The finance group is always friendly and nice and gets us through quickly. Honda takes care of us in service too. It always goes smoothly and is convenient.

Douglas

Aug 4, 2016

Everyone was very accomadating and polite, everyone! The service was quick, we were in and out of there with a new car within 2 hours.

Felicia

Aug 2, 2016

This is my third Honda that I have purchased from Steve Bloomer Jr. Steve always takes the time to highlight the features of the SUV that I'm interested in.The customer service is excellent. Nino and Mike always treat us like family.

John

Aug 2, 2016

The salesman John Merringer was perhaps the friendliest car salesman I've ever dealt with. There was no pressure or beating around the bush. He answered all my questions without having to leave the desk. A great guy.

Christine

Jul 28, 2016

Roman understood my needs immediately! He matched me up with the perfect car and the best deal. In addition, he understood my personal situation, and helped me through the process. An empathetic professional! Too rare

Rollin

Jul 28, 2016

Great! Found the car I wanted at Martin main line Honda. I was able to complete the credit aspect via the Internet. I drove about 125 miles on that same day and purchased my CR-Z. I was at your facility maybe only 45 minutes to finalize the purchase, and returned home with my new car. Definitely my favorite experience at a car dealer by far. I can't thank all of the staff involved with my experience enough!!!! I would do it again if needed.

Kaitlin

Jul 26, 2016

Bill Mears was great throughout the experience. On the day of the lease, all staff were wonderful. It's great that someone is there to help you with the technology in the car!

Michele

Jul 26, 2016

The detail to attention and patience given was wonderful. Helped the decision process much smoother and I am so happy with my choice.

Victoria

Jul 26, 2016

Mitch Lasman was great to work with...really made the process painless. The young lady (apologies...forgot her name) who gave us a tour of the car's features was also lovely. Everyone we met was polite and respectful...and cognizant of keeping our visit as short as possible. The business manager we dealt with was also friendly and easy to work with.

Jacquelyn

Jul 24, 2016

Process was fast and fair. Patrick Dowdall is very pleasant and easy to work with. I forget her name but the woman who helped me set up the technology in the car was great, I think this is an excellent addition to the process of receiving the car.

Patrick

Jul 24, 2016

Lucy, our salesperson, went out of her way to find us the best deals. Everyone was helpful and friendly that we dealt with, including the finance man ( sorry can't remember his name!). Compared to other places we went that offered no support in my opinion.

Joan

Jul 19, 2016

Ted was a great guy, easy to work with and professional. Mike Freeman Made it almost impossible to not buy a car. He is an incredible salesman- nice guy too.

Leslie

Jul 19, 2016

I liked dealing with the same person I leased from before, Dave Tierney. I liked that he did the paperwork in advance of my having to come into the dealership. As I said, "It was so easy, I could do it from my pool."

Leslie Brown

Jul 19, 2016

I liked dealing with the same person I leased from before, Dave Tierney. I liked that he did the paperwork in advance of my having to come into the dealership. As I said, "It was so easy, I could do it from my pool."

David

Jul 17, 2016

Mitch, our sales person was excellent. He really took the time to explain the car in detail and the whole overall experience couldn't have gone any better.

Praveena

Jul 15, 2016

We interacted with Amir as part of our visit and he s very friendly and gives options as per our need.

Mary

Jul 13, 2016

Came in early with a good price. Everyone was very polite and helpful. Hopefully I'll continue to enjoy my new Accord.

Jeffrey

Jul 9, 2016

They wanted to make the sale. Motivated. However, they need to work better amongst fellow employees. They were very nice and I would likely do business there again.

Arsenio

Jul 8, 2016

the people that work there sales and service are all excellent I am on my 3rd car with Main Line Honda.

Matthew

Jul 7, 2016

They all really, really, really, really, really, really, really took their time... I drove three cars before making a decision.

Matthew

Jul 1, 2016

Our experience with Ted Altes. We leased our last car 3 years ago dealing with him & he's why we came back! Excellent salesperson - knowledgeable & personable

Mary-Elaine

Jun 29, 2016

Everyone was so friendly and they helped me deal with a number of issues, an old car that they will take off my hands sight unseen, a lost title, transferring my plates, etc. They got it all done in one day.

Jean-Marc

Jun 28, 2016

Roman was incredibly helpful, informative, attentive and friendly. He explained everything about the car, took care of all technical and administrative aspects, made sure we were comfortable as we waited for the paperwork to be done and the car to be readied, and arranged a ride for one of us to go to an appointment while the other waited for the car. A totally positive experience.

Jmc

Jun 28, 2016

Roman was incredibly helpful, informative, attentive and friendly. He took care of everything, made us comfortable as we were waiting for the car and arranged for a ride when one of us had to leave for an appointment before the car was ready. Will certainly hope to see Roman again when it's time for us to look for a new car!

Michelle

Jun 14, 2016

Very straight forward and efficient. The whole car-buying process only took about 2 hours. Roman was fantastic. Very low pressure, friendly and knowledgeable.

John

Jun 13, 2016

Our sales representative, John Merringer, was very patient and listened to our needs and concerns. Also, Joe Beker, was very helpful and went the extra mile to help.

Robert

Jun 11, 2016

Friendly sales staff, made to feel at home, no high pressure sales tactics, even got the exact car I wanted from Delaware

Caren

Jun 8, 2016

Very professional sales department. Patrick was my reason for coming there and he did not disapoint. My time wasn't waisted and the results were fabulous

Gloria

Jun 7, 2016

Salesperson Mitch Lasner went out of his way to find me the right vehicle for me. He was friendly, polite and knowledgeable.

Lahiru

Jun 7, 2016

It is amazing no pressure environment. The key difference of this dealership is they want to sell, so they will do whatever it takes for win win deal. Roman Tobak was my sales consultant and he has made every effort to get me the best deal.

Mariam

Jun 7, 2016

The loyalty to me as a customer as I am loyal to Martin ML Honda. I liked the way Mike Freeman and Mitch Lasman expedited the new lease for me and understood my requests in order to stay with Main Line Honda. I feel a personal relationship has been built over the 4 leases I've had there. And it was really nice since I turned in my car with a full tank of gas that when I drove my new one off the lot it was full also (the little things do matter!). Even one of the service managers (Steve) popped his head into the office and asked how I was doing and how things were going. That's customer service! Thank you! Mia Sizer Lentz (Mariam)

Newcarjoy

Jun 7, 2016

Bill was excellent. He listened to me, he was professional, kind and fast. I was not looking forward to the all day event of purchasing a car and I was pleasantly surprised.

Arthur

Jun 5, 2016

Patrick was a pleasure to deal with. He worked hard to get my business, this the third vehicle we purchased froM Martin Main line this year.

Daniel

Jun 3, 2016

Our salesman John was very friendly and helpful. He was very good at showing us all the cool features of the Fit and took us on a long test drive. It was all a pleasant experience.

Matthew

Jun 3, 2016

My salesmen didn't try to push me out of my pricing bracket, which has happened elsewhere. The vehicle I had initially come out to purchase had sold before my arrival and Patrick's first pick of similar vehicles was the exact new arrival I had been viewing before I got to the dealership as a second option.

Jeffrey

Jun 1, 2016

Very good experience with my salesman Patrick. Answered all questions and very knowledgeable about the vehicle. But your in a very highly congested traffic area which makes it uncomfortable getting in and out.

Natalie

May 31, 2016

Roman was very patient with me. Answered all of my questions. Provided me with all the details and options. Made suggestions but was not pushy at all. He was also very kind and patient to my 5 year old son.

Eleanor

May 25, 2016

Sales staff is friendly, extremely knowledgeable and very patient in helping me choose a new car. My salesperson Dave T. was fabulous and got me an excellent deal. Wouldn't get a car any where else.

Harish

May 18, 2016

John Merringer gave excellent customer service and he is an invaluable asset to your dealership. Nino and Joe were very accommodating. I respect them for their expertise

Harish

May 18, 2016

John Merringer gave excellent customer service and he is an invaluable asset to the dealership. Nino and Joe were very accommodating. I respect them for their expertisePricing was very competitive. I will refer my family and friends who would like to buy a Honda and I will go back here if I am buying another Honda

Tracy

May 15, 2016

Very helpful, knowledgeable about models of car help me to understand & know exactly what to look for when purchasing a car

April

May 13, 2016

Lucy met us immediately as we entered. She quickly found what we were looking for, gave us a test drive and an hour later we drove our car home!

Mary

May 13, 2016

Mike listened to what I needed and steered me in the right direction. He was friendly and helpful, overall a comfortable and low stress experience.

James

May 5, 2016

Rep. Lucy Hu is very helpful for answering questions about cars and not pushy for sales. She even took extra miles to find someone fixing the remote car key problem of my other Honda car.

Sami

Apr 29, 2016

Amazing as always. My family has bought more than 12 Hondas from this dealership and we keep coming back due to their customer service.

Mark

Apr 28, 2016

We are a Honda family. We have purchased 4 CRVs and our three children have purchased another 5. We are welcomed when we call, and our salesman, Roman knows exactly what we are looking for.

Adi

Apr 27, 2016

Everything, from walking into the dealership to leaving with a brand new car- was exceptional! Patrick was so helpful and kind!

Jane

Apr 25, 2016

It was quick and it was easy. Great experience. Did not wait long at all. So far so good, the car has been great no problems.

Huda

Apr 20, 2016

The customer service I received at Martin Mainline in Ardmore was above and beyond. All questions answered and everything done with the utmost respect and kindness. Thanks for all the help!

Charlotte

Apr 17, 2016

Liked Mike Murane's sales approach-- informative, really anxious to help his customer find a match for their needs, and a warm friendly demeanor without the feeling that you were being pressured.

Dheepak

Apr 15, 2016

It looks like a no frills shop... do not push unnecessary accessories... their selection was limited.. but they had what i needed... John Merringer was a pleasure to work with.... and Joe was also a straight shooter.

Dheepak

Apr 15, 2016

It looks like a no frills shop... do not push unnecessary accessories... their selection was limited.. but they had what i needed... John Merringer was a pleasure to work with.... and Joe Sekerwas also a straight shooter.

Marilyn

Apr 11, 2016

I have always worked with Gary Kutner. He is knowledgeable and courteous. I feel I can trust Gary. He is a "no pressure" salesman which I prefer. I would recommend Gary to all my friends.

Lee

Apr 6, 2016

The overall experience. Our salesman Tony Longo was the BOMB!!! Totally patient and gracious. Our getting what we really wanted came across as very important to him. High marks for Tony! Loved the whole experience.

Anny

Mar 28, 2016

A sincere effort to provide me with the best price. I would recommend anyone to do business with Main Line Honda especially with their Sales Representative Mike Murnane. Professional, honest and courteous service at all times. Thank you!

Nicoletta

Mar 27, 2016

Gary was just what we were looking for. Super friendly, down to earth, genuine, trustworthy. Gave us a great deal and made us feel great about the purchase. I'm coming back and recommending him and this dealership to friends and family! Great experience!

Dennis

Mar 25, 2016

Everyone will dealt with was professional, friendly and very competent. We look forward to dealing with them again in the future and will definitely refer friends and family as well.

Renato

Mar 24, 2016

Ted the salesman was professional and the deal only took three hours. The worker who demonstrated carplay and helped me pair my phone was also excellent.

Angelita

Mar 18, 2016

I always have a great experience at Martin Mainline Honda weather if it's me outline maintenance of buying a new car Ted gets the job done,he has to be one of the best caring helpful salesman I ever met!

Michael

Mar 18, 2016

Friendly, professional and honest staff, no gimmicks. Took three hours and two trains to get there and I was not disappointed.

Laura

Mar 14, 2016

They worked with me on pricing and negotiated a price I would feel comfortable with. I wasn't in there all day- everything moved along rather quickly. And everyone was friendly and helpful!

Itia

Mar 11, 2016

Steve was a great sales person..Honda team gave me a chance when no other dealer would on leasing a car, and kept me within my budget

Daniel

Mar 6, 2016

When I called Mike Murnane, I told of my need for a car for my son, or for myself in the family, he immediately had excellent suggestions for either solution. I came by that night, test drove the car for my son, and the next day after his drive, we bought the car. It was an excellent deal, and is a great car, and a great fit for him. Thanks so much.

Janet

Mar 1, 2016

The salesman Amir was extremely competent and patient, gave us all the time we needed and provided us with information.

Candice

Feb 28, 2016

David Tierney made it his priority to get me the vehicle I wanted, the 2016 black/black Civic. Even though that particular car was not at his location, he made a few calls and was able to locate my car within minutes. He was very professional and quite knowledgeable. I had no hesitation when I recommended Main Line Honda to my two friends who will be purchasing a new car within the next two months.

Carla

Feb 27, 2016

My sales agent, Tony, was a pleasure to deal with. He was attentive but not pushy. He provided me all the information I requested & kept me apprised of what was going on. I had another dealership come in a few dollars less but Tony made me want to purchase it from him.

Ellen Freudberg

Feb 26, 2016

Bob Plotnick of Martin Main Line Honda of Ardmore PA (a suburb of Philadelphia) deserves an A+ for the honest, conscientious and friendly way he walked us through the shopping and buying process when we acquired a used 2012 Honda Civic Coupe. Before, during and after the sale, Mr. Plotnick was friendly, upbeat and completely candid. When we returned the next day to pick up the car, Mr. Plotnick was there to go over all of the details of operating the car. He took a lot of time with us after we signed on the dotted line: he didn't simply move on to the next sale, he stayed with us and answered our millions of questions. Definitely a good salesman and good guy. HIGHLY RECOMMENDED.

Gagandeep

Feb 24, 2016

Mike Murnane is the reason I bought the car from this dealership. I did my research before coming to the dealership and realized I could've gotten a few hundred bucks off the the MSRP at another dealer, but because Mike was genuine and just overall extremely nice that I had no reason to shop elsewhere. Also, I liked how streamlined the process was from showing the car, driving around, cleaning, the tech guy etc. and everyone I encountered was genuine.

Nicole

Feb 24, 2016

As a first time car buyer the whole processes was extremely intimidating but Lucy was extremely helpful, not pushy, and under standing.

Gagan

Feb 24, 2016

There is no reason for anyone to go elsewhere. As a proactive consumer, I did my research before visiting them and their price was at par with the market. But the main reason I ended up buying from them was their people and process. Mike Murnane made the process easier for me.

Premkumar

Feb 19, 2016

Mr.Roman (Sales person) is excellent, he is very helpful throughout the process and Appraised my used car to a decent value and we are glad that we received new HR-V delivered before schedule.

Isaac

Feb 13, 2016

Ted, the salesman who helped us buy our car, was AWESOME! He made it a smooth and easy process for us. We are extremely happy with our new car.

Gracene

Feb 9, 2016

Every member of the staff went above and beyond to make sure I was satisfied. It was not where I leased my first Honda but it will always be the dealership I visit after this stress free car shopping experience.

Florencio

Feb 7, 2016

I was very happy with the service especially to the service advisor Shelton from the time I brought and took the car . He was very helpful and explained to me the service report.

Kecia

Feb 5, 2016

I went through USAA Car buying service to purchase my vehicle and Martin Mainline Honda made the transaction smooth and seamless. Lucy Hu was very attentive and accommodating. I will definitely refer anyone to Lucy and this dealership.

Stephanie

Feb 5, 2016

My salesman Dave Tierny was very knowledgable and friendly, and I appreciated not feeling hard-pressure to buy more of a car than what I wanted. The finance and business agents were also very accommodating.

Jim13

Feb 5, 2016

Good guys,been doing business there more than thirty years . Nice facility refreshments good dealership they can drive a hard bargain I'v e purchased six cars there .

vwxyz12345

Feb 5, 2016

Friendly salesman (John M) and finance guy (Steve B) and their zero pressure approach! John M especially knowledgeable and went above and beyond in helping me with additional Civic items I needed.

Heather

Feb 4, 2016

Everyone was a pleasure to work with from Roman Tobak in sales, to Manny in showing me my car and answering questions I had.

Thomas K. B.

Feb 4, 2016

I had to bring in my 2010 Honda Accord for a check on what the noise in the front of my car was. Rudi is me customer service rep and there is no better person to deal with than Rudi. I am greeted by name, told what my car problem could be and, wait for this... was given a free loaner for the day until my car was ready. Needless to say I was very pleased with the way I was treated, how Rudi pays attention to keeping my bill to a minimum, and the car was finished as promised. A great experience at Martin Main Line Honda in Ardmore, great customer service, and the only place I take my car to to get serviced.

Chester

Jan 30, 2016

The sales person who worked with me (Gary Kutner) was very courteous and knowledgeable and was able to get me a good deal on this new lease. As Arnole says "I'll be back".

Nathan

Jan 28, 2016

The staff was very friendly, knowledgable and helpful. They went out of their way to accommodate me and to make he process seamless and expedient.

Wendy

Jan 19, 2016

The world class service provided. From the initial contact to Steve Bloomer, Service Manager and follow up service provided by the sales team, including Steven Bloomer, Jr. Finance Manager and Lucy Hu. we could not have been more satisfied. This world class service is the reason we will continue to be lifetime customers of Martin Main Line Honda. Keep up the outstanding work! And thank you once again for making the purchase of our vehicle so seamless and rewarding. Respectfully, Anthony Katona

Amelia

Jan 5, 2016

I like the way Main Line Honda values its customers. I never felt comfortable or trusted other auto dealers in years past until I was introduced to your dealership.I've been a customer since 2009 and am comfortable with the way you value and try to make it work for your customers.

Safia

Jan 3, 2016

The Martin Mainline Honda staff is always very professional, courteous and knowledgeable. This is the 7th Honda I have purchased/leased from Martin Mainlne Honda. This includes 2 Hondas purchased for 2 college graduating daughters. Salesman John Merringer was our salesman for 3 of those vehicles. Mr. Merringer is the model salesman. Thank you!

Alejandro

Jan 1, 2016

The salesman Tony Longo was very, very helpful. He did everything he vould to keep us comfortable the entire rime and took his time explaining everything and helping me choose the correct automobile to purchase.

Dale

Dec 31, 2015

Friendly. Great price. Quickly processed. Superior customer service. I really appreciate how their ability to make a deal and process all paper so quickly and accurately.

Howard

Dec 29, 2015

We were not rushed. Everyone was courteous, well informedand helpful. Also, sa far, we are very pleased with the car.

Judith

Dec 24, 2015

The sale process did not take too much of my time. This is my third CRV. It's a very dependable car.

Antihonda

Dec 23, 2015

Mike Freeman is am imbecile and Nino Nicolaci is a xxxxxxx. If you want your car wrecked go to Main Line Honda in Ardmore, PA!

Unknown

Dec 21, 2015

I went to the dealership to test drive the new HR-V's, they had asked to test drive my current car and the sales manager wrecked it since he failed to stop at a stop sign. Instead of informing me about the incident right away, the sale's person tried to haggle me by offering another grand on top of what my car was valued at. Half an hour later they finally told me that the driver had crashed my car. Needless to say that this was the worse experience of my life. I would not refer this dealership to another since they caused me a lot of grief!

Jini

Dec 20, 2015

Out of all the years purchasing my Hondas I have never had a problem. I have alway driven off the lot satisfied. And the entire dealership is very pleasant people.

Monique

Dec 20, 2015

Patrick my salesman went above and beyond to ensure I had the best experience at Martin Main Line Honda. It was my first time buying a car after ten years of owning my Mitsubishi Eclipse. From the moment I walked into the dealership to test drive the 2016 Honda Accord Coupe the moment I left in my new 2016 Honda Accord Coupe (which was the same one I test drove) Patrick took excellent care of me. The Sales Manager (Niko) and Finance Manager (Gail) were very pleasant and accommodating. Each of them made my car buying experience a very memorable and exciting one. Thank You Patrick, Niko & Gail!!!

Erin

Dec 14, 2015

Although your salesman was very persistent in contacting us he was not too pushy , overall we believed he treated us fairly and was easy to deal with.

Kim4

Dec 9, 2015

Can't say enough about Lucy and my experience at Main Line Honda. Lucy gave me the best price on a 2015 CR-V lease that blew away the other offers I received from competitors in the Philadelphia area. Her level of professionalism and customer service is second to none. She went above and beyond to locate a specific color/model out of state and deliver as promised. Thank you Lucy and Main Line Honda for making the car buying experience so enjoyable. If you want a Honda at the lowest price, make sure to visit Lucy at Main Line!

William

Dec 8, 2015

Roman Tobak treated me very well, as did the sales manager and rest of the staff. They worked with me to get the car I wanted at the price I needed. They want above and beyond in trying to get my monthly payment where I was comforable, all while being genuinely caring people. HIGHLY RECOMMENDED!!!

Forge&Finish

Nov 25, 2015

My husband and I were in the market for a crossover SUV and we were torn between the Rogue & the CRV. We spent over a month shopping around at multiple dealers and online sites. We finally met Mike Murnane at Mainline Honda in Ardmore and knew we found our go-to-guy! He's knowledgable in his field and genuine about finding you the right car for your lifestyle and budget! We were able to finance a 2010 CRV EX and keep our monthly payments low, and we didn't have to compromise on our initial standards! Mike followed up after ever meeting we had before purchasing the car( 3times) and gave me a call if he saw something in the lot I might be interested in. The day after I purchased my vehicle he called me to make sure I was still happy with my new car, and to thank me again for my business. I feel like Mike is part of my family now and I'm forever grateful!

Patricia

Nov 20, 2015

The time that Mr. Michael Murnane took to explain every step of the whole process. His way of dealing with people is a credit to your Martin Main Line Honda Dealership.

Sheila

Nov 13, 2015

Ted was on the ball. Went out of his way to help me.Very kind and courteous . Found the right car for me.

ashnic211

Nov 4, 2015

I don't usually write reviews, but I feel it necessary in this circumstance. I bought my very first car back in September from Martin Main Line Honda. I went into the situation prepared with what I want and price range, expecting to be hassled, but that totally wasn't the case. My experience buying my Honda Fit was a great one and I love my car.About a month later, I notice that my passenger side mirror is floppy and just sort of hanging off the side. Other than just being unaligned, there was no breakage or dents or marks. It was the weirdest thing. I brought it into the dealership to have them look at it and they said it was going to have to replaced and that it was going to be close to $700 between parts and labor, and that it's not covered by the warranty. Naturally, I was very upset at the circumstance. I called Mitch, the associate who sold me my car to explain the situation to him, and within the day I got a call back from the dealership stating that the parts and labor were going to be free due to the oddness of the damage and the fact that it was a brand new car. This was definitely beyond anything I would expect from a dealership! I truly appreciated the effort and responsiveness. I brought my car in and it was fixed within hours.I told all my friends just how awesome this was and to go there for car purchases. It's nice to see that there are good people out there. I'm now completely sold on my Honda experience, I will continue to go there for maintenance and for all future car purchases. My Mom and all her friends have also bought their cars (mostly from Mitch) as well.

Kauna

Oct 30, 2015

I didn't feel like I was being pressured to buy the car. The salesman Bill was really personable and knowledge about the car.

Perry

Oct 15, 2015

Everyone there is very nice kind and friendly. When ever I come to that location, I'm always taken care of with smiles and quick timing. Never a very long wait. If I had to wait I would not mind at all. Thanks Honda friends.

Lisa

Oct 9, 2015

From the moment that I submitted an online request and expressed interest in leasing or purchasing a car from Main Line Honda, the service was both prompt and courteous. My salesman, Tony Longo was very patient, knowledgeable and professional. He took the time to answer all of my questions and presented me with many different cars to choose from. He also worked diligently to help me acquire a financing option that fit my budget. That was extremely important to me. Overall, it was a wonderful experience! Thank you!

ljs210

Oct 8, 2015

From the moment that I submitted an online request and expressed interest in leasing or purchasing a car from Main Line Honda, the service was both prompt and courteous. My salesman, Tony Longo was very patient, knowledgeable and professional. He took the time to answer all of my questions and presented me with many different cars to choose from. He also worked diligently to help me acquire a financing option that fit my budget. That was extremely important to me. Overall, it was a wonderful experience! Thank you!

Charles

Oct 4, 2015

Sales man was direct and to the point The electronics guy that show me how to work all the electronic things was excellent

Stuart

Sep 29, 2015

Just a pleasure from start to finish, from Samantha, who I spoke with initially on the phone, and then later in the dealer location, to Patrick Dowdall, who I cannot say enough good things about, to Dave Baratka and Manny, this was just an exceptional experience. FYI, I am a repeat customer, and the relationship I developed with Patrick when I purchased 4 years ago was the #1 reason I came back to MainLine. Great people are not fungible.

coach1242

Sep 28, 2015

From the moment we met Ted, we knew were going to purchase our new car at Main Line Honda. Ted answered all our questions and made the buying process pleasant and very easy. Manny then came in and instructed us on the many wonderful features our new CR-V has and promised he'd be available in the future as well.

Lisa

Sep 27, 2015

From the moment we met Ted, we knew we were going to make our purchase at Main Line Honda. He answered all of our questions and made the buying process pleasant and very easy!

Sharon

Sep 24, 2015

Personalized service. Staff were very friendly, experienced and willing to help with everything. Tony Longo and Steve Bloomer were fabulous. Thank you!

Warren

Sep 24, 2015

Our salesman Tony made it easy for us to pinpoint the car we wanted. We told him what we were looking for, and he quickly pointed out everything he had. We test drove two, one of which we purchased. Other dealerships we dealt with during this search weren't as helpful or knowledgeable.

Htin

Sep 17, 2015

Sale person Seyda is the best.She cares the customers and gives you the best idea.Never push and force to you to buy so the buyer has more confidence on her and better to make a decisions.I even referred one of my friends to buy there and processing now.They will go to Seyda.

Neil

Sep 15, 2015

Salesperson -- Patrick Dowall -- was excellent, informed, warmed and helpful. The range of cars available was good. We've been there before and will, no doubt, be there again.

Ravi

Sep 14, 2015

No haggling over price. I had an internet quote which was honored. Financing was fairly quick to set up. Some upselling was presented, re. varnishes, extra warrantees etc. but not pushed once I said I wasn't interested. After talking price on the phone, I set up appt. to meet Bill that same day and immediately moved forward with the purchase which included a trade-in. Bill was a great salesman and as it turns out my neighbor has also purchased Hondas from him. Technical info given by Manny was excellent. Touch screen is a new experience for me. Have to say I was also impressed with the garage crew who moved cars around. They were quick to move any car out of the way. When I returned the day after purchase I didn't have a spot and the associate who saw me just took care of the car, moved it into a location which was easy for me to exit. I really appreciate the efficiency.

Jan

Sep 3, 2015

My salesperson , Patrick Dowdall, took very good care of us. We needed special consideration for our purchase and he knew exactly what to propose for our needs.

Kerry

Sep 3, 2015

The speed, willingness and ability of your sales manager Joe to put a deal together. I got a great deal and found that the entire dealership worked like a well oiled machine with regards to my personal customer experience . My sales person Seyda (whose name I believe I may be misspelling) I don't wonderful and efficient job as well.

Bob Casterline

Sep 1, 2015

My transmission on my old Honda was gone( after 200,000 hard miles ), so I needed a new car fast. I went to Martins in late December when they were having a sale. The place was so crowded, it was hard to find a sales person. The show room looked very beat and it was hard to find a place to sit. When we finally got a sales person, he was such a hurry. He got very upset when I decided to change my order and buy a much more expensive model. I did finance the purchase thru Honda, but put down a large deposit on my credit card. The next day I looked at my statement on line from my credit card company and saw that I was double charged the deposit. I called Martin and was told that it was the credit card company's fault and that I needed to work with my credit card company. The credit card company showed me where Martin had double entered the deposit. After a week of calling Honda( who were useless ) and Matin, they admitted the were in error. It then took them another week to enter the correcting entry. The sales rep said that he was so busy that he did not have time to show me the features of the car and would I come back in a week to let him do the instruction. When I came back he said that his sales manager was after him to do follow up calls and he only had a very short time to show me the cars features. I have used the service department and it appears very competent.

Jersey Mary

Aug 31, 2015

I had a limited budget and very specific requirements. I SO appreciate that they didn't waste my time with cars I couldn't afford or didn't meet my needs. Bob was very straightforward and upbeat. This was a very positive car-buying experience. I would highly recommend!!!

Stephen

Aug 30, 2015

Mitch Lasman is an excellent, very helpful salesman. He answered all of my questions in a very helpful manner and helped make the stressful, anxiety producing car buying experience easier and smoother.

plymram

Aug 29, 2015

The salesman was very attentive and attuned to my needs and the agency was very accommodating when I had to return my car after only two weeks (due to back problems) and purchase another one.I always felt that my happiness was very important to them.

John

Aug 28, 2015

I could not of gotten a better price or dealt with a better salesman (Patrick). I have been looking for vans for months across the country. Your dealership not only had the best price but the best customer service.

Connie

Aug 24, 2015

The great service from the time we walked into the dealership until the actual purchase of the vehicle..Special thanks to our sales person Lucy, the manager Manny and the Finance person Gail.....Great Service!

the worse #1

Aug 21, 2015

Purchased a 2013 Honda Accord EXL-V6 from Martin Mainline Honda and after 40 years of car buying and 21 cars, the experience with this dealership and its imployees has proven the be nothing short of a horror story.The personel were rude, arrogant and not in the least bit professional.After several trips back to the dealership to try to get them to repair the many defects in the car, we were basically told that you bought it, and now it is your problem.We paid $23,000.00 cash and assumed they would at least detail the car prior to delivery.The worst car buying experience that I have ever had.

jduhgee

Aug 20, 2015

I had such a great experience during process of buying. Great service! I am definately recommending this honda dealer to my friends if they are interested in buying Honda cars.

Robert

Aug 2, 2015

in the past 8 years we have purchased 7 cars from Gary Kushner. we love his personal attention and honesty. we feel we are getting the best price and trust him. we also like the service and free inspections for our new cars

Victor

Aug 1, 2015

Bill Mears and Jason were professional and professional. Bill especially worked with me to make sure I was completely satisfied with my purchase.

Caitlin

Jul 31, 2015

Everyone at Martin Main Line Honda was friendly. They worked with me to find a fair price for both my new car and trade-in. We walked in that afternoon and left with my new car in only a few hours!

Christopher

Jul 31, 2015

This is the 7 th car our family has purchased at Main Line Honda. Would not think of going anywhere else.

Tanesha

Jul 30, 2015

The second person I spoke with Todd was very pushy about selling me a car, but the first and last person I spoke with were very helpful. Those to gentlemen were David and Steve. I have to thank them very much for their help and making sure I was taking care of. So thank you Shelton, Dave, and Steve and every one else that helped to make experience so wonderful. :)

Stephanie

Jul 29, 2015

I really enjoyed working with Mike M. He was down to earth and put us at ease during the process of buying a car we didn't know we needed only days prior! I looked at one car, one dealership, and worked with one salesman. I liked the efficiency and being able to stick with one person.I was also really impressed by Marcel's ability to move a car from a tight parking spot prior to the test drive, haha!

Jill

Jul 23, 2015

Friendly and knowledgeable Always a good experience and they make car buying comfortable and easy for the customer.Thank you to the whole Main Line Honda Team.

William

Jul 22, 2015

The salesman, Mike Murnane, is the best! We hope he will be there for us when we buy our next car in a couple of years.

Wei

Jul 21, 2015

The salesman, Steve, was upfront, straightforward and efficient on things. We liked it that way. He has been attentive to several issues that came up before and right after delivery of the car. The tech guy Manny is very helpful in introducing some interesting features of the car. Overall, a good dealership I must say! Some issues arose when I got the "brand new car" though. I would like to encourage this dealership to look into those service guys who prepared/detailed the car before delivery the car to us.

Mary

Jul 17, 2015

Your Sales Representative, Lucy Hu was great. She immediately approached my husband and asked could she be of service to us before I got out of the car. She was patient and took her time with us as she took us on our road trip to get a feel of the car. Also, Manny Woodard your Technology Specialist was great,friendly and very patient with us seniors as he took his time to show us how our new car operate. He really knows this technical stuff and he made himself available if we had anymore questions or had any problems with our new car. Ms. Hu and Mr. Woodard are two of your finest employees and a great asset to your company. My husband and I could really see that they love doing their jobs. We felt very relaxed and comfortable with the two of them. We have also recommended your location to our friends and family when and if they are looking to buy a car.

Michael

Jul 10, 2015

The purchase was quick and my sales associate was cordial and not to aggressive which I find to be a huge turn-off when looking to make a purchase.

Gloria

Jul 9, 2015

our salesman Mitch was very knowledgable and very helpful with our decision on this car. He took time out of his work day to bring us to get the car and he could have spent the time selling another car. THANK YOU MITCH !!

Charles

Jul 8, 2015

Bill is always great to deal with and worked within our budget. Manny took his time to show me all of the features of my new car and was very fast in responding to additional email questions I had a couple days later. This is our fourth car purchase from Mainline Honda and we will back for future purchases.

Felipe

Jul 2, 2015

The customer service was great. , the people there really know how to get you in a new car at an affordable rate .

Na

Jul 2, 2015

Everyone is very friendly and helpful. The best dealership experience I have encountered. I am very satisfied with the service I had received.

Nazaarah

Jul 1, 2015

I was very undecided and not sure what car I wanted. Salesman, Steve and business manager, Nino were both very patient, attentive and worked me to ensure I selected the car of my choice without showing frustration. Also, Manny was very knowledgeable about the 2015 Accord's operations. Kudos to all.

Dyanne

Jun 29, 2015

Customer Service! High pressured sales can be a turn-off. Being able to read your customer, listens to their needs and having patients, make for, a successful out come. Thanks, Mike M, Manny, the two best managers ever (Joe & Nino), Gayle, Shelton & Bessie. I love my 2015 CrossTour!

Gloria

Jun 28, 2015

My salesperson, Saida, was excellent. She answered my all my questions and told me things about the car (HRV) I hadn't thought to ask.

Arthur

Jun 27, 2015

This is my second Martin Honda. I came back because I like the car, but your service staff is wonderful. So I decided to buy another car from you. The sales experience was straight forward and relatively short.

Karen

Jun 26, 2015

I like the excitement of every person working there. Everyone seemed to really enjoy their job. I was treated like I was important.

hcblackbeauty

Jun 26, 2015

Everyone was so excited to help me. They seemed to really enjoy their job. My happiness mattered. I felt relaxed as I made my decisions on the purchase of my new car.

Margaret

Jun 11, 2015

freindly and helpful salesman Dave T. Fair prices used cars in excellant condition every problem taken care of no worries at all

Monica

Jun 10, 2015

The salesperson (David Tierney) was extremely helpful. He was able to successfully work out a deal for me. The other sales rep (Manny Woodard) was also very helpful and friendly. He made me feel very comfortable as a customer.

Lisa

Jun 9, 2015

Salesman Mike was helpful and readily available. Dealership matched the lower price I found at a different Honda dealership.Technician Manny helped me with setting up the car.

Bernadette

Jun 3, 2015

Really loved our salesman Bob Plotnick and Manny the tech guy. Everybody that worked with me that day was actually really nice. Overall great service

John

Jun 3, 2015

The sales rep I dealt with was great (Patrick) as well as the gentleman who showed me how everything worked in the car (Manny).

Robert

Jun 1, 2015

Main Line gave me the lowest e-quote of the 4 dealerships that I asked for prices. My salesman, Mike Murnane, gave me a follow up phone call and a meeting and test drive was set up. The whole process was handled in a professional manner.

Elizabeth

May 28, 2015

The entire experience from working with the salesman Mike to the explanation of the features of the car, to setting up the Bluetooth for Pandora and the phone by Manny went very well. Buying a car is not something you do very often but I would certainly remember the treatment I received at your dealership. Thanks

Martin

May 27, 2015

Good deal. Great service.Excellent car.I will to continue to buy my Honda at Martin Mainline Honda in the future.Repair service is fast an done right the first time.

L

May 25, 2015

I would like to begin with requesting that the owner of the business & the General Manager both read this, so that they may have a clear understanding of my recent car purchase experience at Main Line Honda. People are so quick to spread negative experiences when they have a bad experience with a business , well I am going to make some positive comments regarding my experience, and they are surely due. This was the first time I had ever been to Main Line Honda. I tend to pay close attention to how employees interact with customers and that seemed to set the tone for my experience. I had a great experience working with salesman Bob Plotnick (yes for an entire afternoon) and did purchased a car. Bob was patient, had knowledge of the product he was selling, spent a great deal of time with me, took my search for a car personally, had great personality, he knew when to give me space to do some thinking, and this all was a direct reason why I chose to stay at Main Line that afternoon , and not look elsewhere to purchase our vehicle. Bob listened, was patient and hung in there with me (yes while going from car to car to car). I do not know Bob but I wanted to express my appreciation for how he worked with me. My wife loves the vehicle we purchased and she could not be happier. I had such a great experience that I plan on getting much of the service work now done on her car at Main Line Honda as well. I general do not do surveys, but to be honest we had such a great experience I felt I had to show my appreciation and to let you know when things are being done right. Word of mouth is such a powerful advertisement, (whether it is positive or negative) a business can often live or die as a result of word of mouth. When one has a bad experience with a business the amount of business which can be lost is often significant. When one has a positive experience I personally like to share my experience so that others can patronize a business that really has it together. Although I am much appreciative of Bob Plotnick, I would also like to express my thanks to several other people at Main Line that I had interaction with during the purchase of our vehicle which included Michael Freeman, David Baratka and just before I left with the car I got to meet Manny Woodard to go over the vehicle. What a wonderful team you have. Each of these individuals and how they interacted with me left me with a real positive feeling. Being from a family which owned its own business one knows that often it is not the brick and mortar which makes a business successful rather it is the employees that create the experience as well as the success of the business, and that is what I would like to thank you for. Please express my thanks and gratitude to Bob Plotnick and the others for creating such a great experience.

Barbara

May 19, 2015

Each person that we dealt with: the salesman-Ted Altes, the business manager- Jason Osner and the tech support- Manny Woodard were all extremely patient, professional and personable. We started our visit looking at used cars but the salesman, Ted, explained the cost efficiency in purchasing a new car. The business manager, Jason, made the financial transaction a smooth and painless process, showing us the the warranties that would benefit us in keeping our new car protected.. And lastly, Manny, the tech support, walked us through all the advanced systems with the patience of a saint. He showed us everything we need to know to enjoy our new Honda.

mnguyen22q

May 11, 2015

Thank you TED, ALISSA AND JASON for helping my boyfriend and I in finding the perfect car and helping us with everything. TED went above and beyond. Not once did I feel pressured into purchasing anything. I was respected from the moment ALISSA called to when JASON finalized my paperwork and to TED handing me the keys! Thank you Martin mainline honda!

Billy

May 4, 2015

I expected to have off hours people on duty that would be less experienced. We had nothing but top notch professionals from sales to finance to tech. You get what you pay for.

Rebecca

Apr 29, 2015

I very much appreciated Lucy, my sales representative. She listened to what I said, gave me excellent customer service and was very prompt. I would absolutely recommend her and Manny to a friend or family member.

Moustapha

Apr 28, 2015

Each staff member really knows his or her role, all my concerns were answered right away, and I was offered various options.

Rukiye

Apr 27, 2015

We had a great experience. Mr. Patrick was very professional and efficient. We didn't waste any time. He is very productive and helpful! So was Manny! Compared to other dealerships great service! Personal and professional.

Cedric

Apr 22, 2015

Every one there were very pleasant and helpful. I drove from Maryland to purchase my vehicl from there at 9am and they were already crowded with customers.

Keith

Apr 17, 2015

Lucy made us feel like first class customers, even though we were buying a used van. Our previous experience buying a used van at a Honda dealership made it clear we were the "economy class customer" not going to receive those benefits "higher class" customers would get, but that wasn't the case with Lucy. She treated us as though we mattered. She understood my fear of getting in the driver seat after totaling my van (first accident ever). She understood my husband's concerns. She listened to us, and even humored our 3 children. We didn't want to buy a van. Our last van was going to be paid off in 18 mos., but Lucy made the process easy and I dare to say exciting. When we finished paperwork with Patrick, he also made the experience relaxing and fun. Your dealership amazed us. I can honestly say, as long as we're in this area, we will buy from your dealership and recommend it to all of our friends. We already have. Lucy got me back behind the wheel of a van. She was in tune to my needs, my husband's needs, and my families needs. She exceeded our expectations and made us a Martin Mainline Honda fan for life!

kmb24life

Apr 17, 2015

Lucy made us feel like first class customers, even though we were buying a used van. Our previous experience buying a used van at a Honda dealership made it clear we were the "economy class customer" not going to receive those benefits "higher class" customers would get, but that wasn't the case with Lucy. She treated us as though we mattered. She understood my fear of getting in the driver seat after totaling my van (first accident ever). She understood my husband's concerns. She listened to us, and even humored our 3 children. Our last van was going to be paid off in 18 mos., so we weren't super thrilled we had to buy a van. Lucy made the process easy, and I dare to say exciting. When we finished paperwork with Patrick, he also made the experience relaxing and fun. Your dealership amazed us. I can honestly say, as long as we're in this area, we will buy from your dealership and recommend it to all of our friends. We already have. Lucy got me back behind the wheel of a van. She was in tune to my needs, my husband's needs, and my families needs. She exceeded our expectations and made us a Martin Mainline Honda fan for life!

Ben Regotti

Apr 14, 2015

My very pleasant car-buying experience began with a friendly and helpful conversation with Gayle Polin-Ferreira. After I explained to her who I was and what my very specific parameters were, she pointed me in the direction of Patrick Dowdall. What a happy referral that was. Patrick assured me from the get go that he could get me what I was looking for at the price I had in mind. Within a very few days he found me the lovely CR-V that I'm now driving and loving. What a pro. Patrick's skill and attention made the whole experience smooth, painless and very satisfying. Thank you! I'm one happy customer.

Michael

Apr 11, 2015

Personell in both the Sales Dept. and the Service Dept. are the most Professional and accommodating I've ever experienced !

Ann

Apr 10, 2015

We were greeted promptly by salesman, Bob Plotnick who presented information and features about the vehicles very well and helped me narrow down exactly what I wanted in the vehicle. The IT tech, Manny was patient and most helpful when it came time to show me how the features in the car worked and getting my phone set up. A good car buying experience.

Mary

Apr 10, 2015

Mr. Tierney was the most personable person/salesman I have met in years. He listened to what I needed and led me straight to the car of my dreams. He was fair in his price negotiations and I left a happier person. Thank you Main Line Honda.

Joyce

Apr 9, 2015

I liked that my salesperson Tony and the Tech Specialist Manny were patient and helpful in their explanations of features of the CR-V.

Cynthia

Apr 7, 2015

Patrick dowdal and Lucy hu were very informative and friendly, they know what they are doing ,I felt very comfortable and I had a good experience,

Jesse

Apr 3, 2015

The process of buying a car is a tough one. The wide selection of cars was nice. That our salesperson went over all the details with us was nice. And, once we bought the car we had a technician go over all the details with us, which made me feel comfortable driving a new car.

Krista

Apr 3, 2015

I'm a first time buyer, and my sales Associate David Teirney was exceptional. I really appreciated the way he explained everything to me. I enjoyed my experience.

Marcella

Apr 3, 2015

My experience is always great! My salesperson John Merringer has always been very helpful. He has been my salesperson since 2006 when I purchased my first Honda. How ironic he was my salesperson again when I purchased my 2013 Honda. They say third time is a charm, and it was. Purchasing a automobile can sometimes be stressful, overall everyone made me feel at ease. No pressure Manny was also helpful in connecting my phone with my car and explaining the many technical functions, which can be mind blowing! Also letting me know I can call if I need help anytime.

Wendy

Apr 3, 2015

The outstanding professional service we received was simply out of this world! Truly one of a kind experience that only Martin Mainline Honda can deliver. We have been loyal customers as a direct result of the outstanding customer service that anyone can expect to receive while doing business with the entire team of professionals at Main Line Honda. A special thanks to Mr. Steven Bloomer for making the experience of getting our new vehicle as simple as it could be. His attention to detail was extraordinary in every way! As a result of the world class customer service we continue to receive doing business with the entire service department headed up by Mr. Steve Bloomer, you can be sure that you have lifetime support and all of our confidence. Thank you to all who made this experience possible. We could not be more pleased and content. Most sincerely, Wendy K.

cfb64

Apr 3, 2015

Bob exceeded my expectations and provided a stress free sales experience. It was a pleasure dealing with a professional who worked with me on all aspects of the lease of my CRV EX-L.......CB

Amalia

Apr 1, 2015

Martin Main Line Honda is a very friendly dealership, and I received the best price upfront. Best place to buy a car! We will always buy our cars from Martin Honda.

Michael

Mar 31, 2015

Bill Mears and Mike Freeman treated us very well. We got a great deal, excellent service, and it was all done in a relaxed, friendly atmosphere.

Linda

Mar 19, 2015

Everyone was very helpful, patient and knowledgeable. I got a good deal on the car. I'm in love with the car!

Ngai

Mar 18, 2015

Lucy offered me the best price. No push sale. The sale person was very friendly. I will recommand to friends.

davtaingai

Mar 18, 2015

I had visited three different dealers and most of them offer me ok price. But Lucy, at Martin, offered me the best price. No push sale.

Sandra

Mar 17, 2015

The employees from sales to service are friendly and helpful. I like the people so much that if I needed a second job I would want to work at this dealership.

Douglas

Mar 14, 2015

Gail Green and Roman really worked as a team to finalize our purchase.Gail Green worked with the finance company to get a great interest for our new purchase! Thank you Gail!Thanks guys!

John

Mar 12, 2015

Martin sensed we wanted only a FIT- an entry level auto for sure- and didn't try and steer that decision elsewhere.

Jan

Mar 11, 2015

The staff is very knowledgeable, taking the time to explain some of the features of the car we did not know existed.

Perry

Mar 5, 2015

Patrick was excellent and took great care if me and Sandy! It was a great experience! Manny the tech guy was also great showing me the navigation systemThanks

Klaire

Mar 3, 2015

Mike salvo made buying my new accord the best car buying experience I ever had. My lease was up on my previous car and I kept seeing all the advertisements for honda on tv. So I gave mike a call and told him what I was looking for and my budget. When I got to the dealership the car I wanted was right out front. It was perfect. It was way better than the car I had. It had so many more features. Also he was able to keep my payments the same.His product knowledge made learning about my new accord simple and easy. He went through all the specs of the car and even hooked up my phone to the bluetooth. He was very patient and answered all my questions. Gail in finance also made this experience great. She was so nice. She had me in and out of finance in record timing. When I got in her office she had everything organized and ready to go. She went through the whole process and had me on my merry way. It was so nice to see that my time was important to her. The customer service I received at main line honda is what will keep me returning to this dealership in the future, as well as referring my friends and family. Overall great experience. Be sure to ask for Mike Salvo next time your at main line honda, you won't be disappointed!

Klaire

Mar 2, 2015

My salesman, made buying my new honda a pleasurable experience. Also, Gail in finance was excellent. She had me in and out of finance in no time at all. Overall great experience!

Christopher

Feb 26, 2015

I liked everything about it! The sales team was great, the general manager came up and greeted me and made sure my experience went well, the financial guy (forgive me for forgetting names) was nice, and Manny, the technology specialist who showed me how to operate the car's features, was super friendly and made things clear and easy to understand. But the best part was driving away in my new Accord, which I have thoroughly enjoyed for the past two weeks!

J A.

Feb 26, 2015

They are great and caring. Will be sure to come back for my next purchase.

Michael

Feb 26, 2015

Ted our sales person was personal, listened and was honest. He put us in the exact car we wanted. There were no surprises when we signed the paperwork and we're thrilled with our new car. Manny did a great job communicating the new features and functionality of the CRV.

Stacy

Feb 26, 2015

Gary kutner salesman was outstanding! We will use him againa nd refer to our friends and family. Gail in contracting signing was great as well.

Vern

Feb 26, 2015

Didn't pressure to buy something that I didn't want. I'm a satisfied customer and I trust this dealership.

AllyHonda

Feb 26, 2015

I had a very positive experience at Martin Main Line Honda. The Sales Reps were very attentive and thorough in explaining about the car I was interested in. I was not keen on purchasing a new vehicle, but there was no pressure and everyone worked as a team to accommodate my needs. From the test drive to the pricing and making the payments work within my budget, everyone did a great job, and I did not have buyers remorse afterwards. Roman Tobak and Nino was very patient as we went back and forth with the car pricing and additional items I wanted (i.e. remote starter, extended warranty). Steve Bloomer was very detailed in explaining every function within the car. Jason and Dave made the paperwork flow smoothly. Everyone was able to answer any question I had, and if they did not know, they asked a collegue of theirs. It was nice to see team work and everyone on the same page. I want to thank Martin Honda Mainline for such an awesome experience. I would definitely recommend this dealership to others.

Albert

Feb 25, 2015

Alissa was EXTREMELY responsive; I submitted my indication of interest on the website, and she called me LITERALLY within 1 minute. I was shocked. Mike Salvo was likewise responsive and flexible, and very straightforward; I appreciated that he didn't try to "steer" me. The Finance person was very straightforward too!

James

Feb 25, 2015

I liked that I found a car that I wanted. I liked that the salesperson was able to select cars to choose from which I was likely to like.

Jbrockfam

Feb 25, 2015

I spent months running the specs, safety issues and pricing of several vehicles. I needed to kill some time, so I visited Mainline Honda. I was immediately greeted though the sales floor was busy. My sales consultants Roman Tobak and Gary Kutner were very knowledgeable of the products and especially the CRV. The questions I asked were answered in full. What he did not know off-hand he found out immediately. Everything was done upfront. There were no back door changes in agreements made. The staff was friendly and honorable. I will see how this vehicle holds up to its reputation and if it does I will be back at Mainline for my next vehicle.

'Bert

Feb 20, 2015

I've been purchasing from Martin Mainline Honda for about 8 years now, which encompasses three Honda Civics - as well as scheduled maintenance for each. The staff are always friendly, professional, and straightforward, which suits my personality and buying habits quite well. Everyone from the receptionist to the Finance person was friendly and helpful, which is why I keep coming back.My salesperson, Mike Salvo, listened very carefully to my preferences, and was very direct about showing me what I needed, rather than trying to "steer" me toward any particular vehicle. As such, this was probably my fastest and happiest purchase so far! Beyond that, he actually did me a huge favor by driving my OLD car back to my house for me, since I failed to bring another driver with me. All in all, I feel like a I got a great value, and the process and atmosphere generated by Mike had me leaving just as happy and excited as when I first walked in!I'm always there for service, but I can also guarantee I'll be back for another purchase in just a few years...!

Lynn

Feb 17, 2015

Mike, who worked with us from start to finish was very helpful and pleasant, not pressuring us, but available and responsive. We love our like-new Honda Odyssey!

neitsky

Feb 14, 2015

I went in to explore, not sure of what I wanted. Steve asked the right questions and helped me figure out what I wanted. We then explored several options and found the right car for me. Everyone was extreamly gracious, from the front door to the back. Steve even personally showed me how to use all the great features in the CRV and made buying it a stress-free transaction. Thanks, Steve and thanks Jason who handled the paperwork. Great job!

Saaliha

Feb 11, 2015

There was not a long wait to be seen. The staff was friendly, and personable. The environment was warm, welcoming, and friendly. Even if it would have been my first time visiting. The staff all treated me as if they new me forever, and most importantly there was no pressure to purchase.

Karina

Feb 9, 2015

Everyone listened to what I wanted and made it happen. I did not feel pressured to go above what I was able to afford. Everything was fast and easy!

marilynmchugh

Feb 9, 2015

We came only to look at some models and come back another day. When we had trouble parking, Michael Salvo (Sales and Leasing Consultant)came to our aid, parked the car and showed us the cars that met what we were looking for. We got through the paper work with ease after Michael worked out a great price for us. He then paved the way with the financial representative, with the insurance agent and off we went.It was fast, stress free and enjoyable.

Victor

Feb 7, 2015

As soon as l enter the premises, the sales representative, receptionist, the well coming services, accommodation ,suggestions and the offer. Impressive , I love it.

Marian

Jan 28, 2015

I liked the fact that I felt welcomed and valued from the moment I entered the door until I left. It was a very pleasant and stress-free experience, unlike when I went to Mitsibishi Springfield on Tuesday. In fact, I contacted them on Friday to let them know that I purchased a car from Honda Mainline. Also, the fact that I had credit issues, they never acted like I was a bad customer. They kept reassuring me that it will be fine. Thanks, Gary, Mike and the Finance Manager. Also, thank you Manny for importing my phone contacts/Bluetooth/Sirrus?? radio. Last, but not least thanks to the gentleman who followed me home in my old car.

Dennis

Jan 23, 2015

Tony Longo and Steve Bloomer were excellent to work with, and helped to guide us through the process. I would definitely contact them again for our next car purchase.

Georgios

Jan 23, 2015

The professionalism and integrity of Mr. Ted Altes, underlined by his superb personality, courteous handling of the purchase that made us feel comfortable, welcome and well informed from my initial phone call to the signing of the purchase. Indeed, Mr. Altes is an asset to the dealership. In addition, we are very impressed by his high level of technical knowledge, as he was the one who did short out a technical difficulty in the car's phone communication system. Furthermore, my family and I, are very impressed by the business and personal hospitality extended by the dealership management. We are very happy with the excellent 2015 Honda Civic EX we purchased and we highly recommend Martin Main Line Honda in Admore PA, as a five star Dealership. We Thank you!

Michelle

Jan 23, 2015

My sales rep was very nice and knowledgeable but not too salesy. I liked that a lot. He made the process such a positive experience. The car sold itself.

SS327xl

Jan 23, 2015

It is a dealership of the highest standards, supported by large inventory of quality cars and offering cars for excellent price. We bought our 2015 Honda Civic EX and we are very happy. The purchase process was very easy from A to Z. Before my purchasing our new Honda, I communicated with several Honda dealers in the DC, MD and VA metropolitan area yet, in the over all rating, Martin Main Line Honda in Admore PA came out the winner by far.This dealership deserves the mark of "Excellence" and we highly recommend it.

William

Jan 13, 2015

Steve was very professional and helpful. We were very happy with the price we paid for the car.Jason was also very professional and helpful.

Dolly

Jan 6, 2015

Buying our new Honda Civic SE was a very pleasant experience. We feel we got a great price on the new car. Steve was very knowledge when explaining all the new features in the car. He did this for us before we drove off the lot with the new car.Jason handled the paperwork and was also very professional and thorough when going through the many forms that were required to have completed to close the deal. All in all we had a wonderful experience buying our new car.

HondaLover

Jan 5, 2015

This was the first time we had completed the entire negotiation process using email. Gary was extremely patient and very quick to answer every emailed question and request. Gary Kutner is an excellent online representative for Martin Mainline Honda!

Kristin

Dec 31, 2014

Patrick was friendly and helpful. He gave us the best price and finance rate immediately after the test drive, which made things much easier for us and saved time. We would definitely go back to Martin Honda.

Mary

Dec 31, 2014

Amazing! Brought a friend in to purchase a new vehicle the next day.Traded my Pilot for a 2015 CR-V in about one hour.

Diane

Dec 24, 2014

Patrick Dowdall is the BEST salesperson we ever had. Because of Patrick we have bought over 20 Hondas. We have also referred our friends and family to him.

Eileen

Dec 20, 2014

Roman Tobak was fantastic. He made it a very pleasant experience. He was both knowledgeable and kind. He is the best car salesman with whom I have ever worked in my many years of buying cars.Also, I found the valets polite and helpful. All conveyed a positive and "can do" attitude.

Jun

Dec 18, 2014

Sales rep Lucy Hu provided a wonderful service and was patient and kind throughout the entire process. She deserves a big bonus if I were the boss.

Michael

Dec 18, 2014

The team at Martin Main Line treat you like family. We have had a long term relationship with an excellent sales associate in Mitch Lasman. Mitch is knowledgeable about the product and is extremely attentive to our needs. He alone would be a reason for me to recommend Martin Main Line. In any business is starts with who is up front.

Robert

Dec 18, 2014

Friendly, knowledgeable, flexible and provided efficient service. Worked out a service issue quickly to encourage a purchase of a new car.Roman - sales person was wonderful and a pleasure to work woth

Ashley

Dec 12, 2014

Immediate service when we walked onto the lot. Huge inventory to choose from. Salesman Dave Tierney was the best--informative but not pushy. Very professional!

Elysia

Dec 12, 2014

i appreciated that i did not have to wait long negotiating. They were for the most part straight forward when it came to the numbers.

Shaoning

Dec 11, 2014

I had my 2010 Honda Accord serviced there opn 11-15-2014. The young man who took my car for service was so sweet and honest--my wife thought her key didn't work, but he told us the key worked fine after he checked it. He even delivered a cup of hot chocolate to me when I was in the waiting room. He made me very happy that morning. When I came into the main hall, the lady receptionist gave me warm greetings. I met the representative ,Lucy Hu, who helped me a lot when I bought this car 4 years ago and we had a friendly brief chat. I saw a female service advisor kneeled down to clean up the trash on the floor in the waiting room. The girl cashiers were very nice too. Even the man(tall) who delivered my car at the end was also friendly---he ran to get my vehicle after he checked my document. Last year when I had my car serviced at MainLine Honda, they miscalculated the price at the beginning, but they corrected it afterwards even though I didn't notice it. The only thing was the 2 hour waiting time. However it was not their problem because it was a Saturday and I was pre-cautioned by the lady when I called to make this appointment. So far I do not have any complaints about MailLine Honda. Good people, good jobs.

sbradrn

Dec 7, 2014

Yesterday we leased a Honda Accord EXL from Martin Main Line Honda. Joe Seker could not have been friendlier. Michael Salvo was warm, attentive, knowledgeable and a pleasure to deal with. Had a delightful experience with Gail in Finance. I highly recommend this dealership and would go there again in a heartbeat. Great team.

Leslie

Nov 26, 2014

very professional - I called on Friday - indicated what I wanted to see and John Merringer had the car ready for us. He explained things very carefully and was lovely in showing us step-by -step to use the car's features.

Erin Bechtel

Nov 26, 2014

We recently purchased a Honda from Martin Honda in Ardmore Pa. The salesman who helped us was superb. He listened to what we wanted and sincerely had our best interest at heart.

Natasha

Nov 25, 2014

Bill was fantastic! He was very helpful and walked me through the entire process. I am very grateful for his assistance!

parisc

Nov 22, 2014

We recently purchased a pre owned vehicle from Martian Honda. Micheal DeSalvo was great. He was very professional and accomodating to our needs and concerns. I would highly recommend him for future purchases!

Sandra

Nov 21, 2014

The individual attention and no pressure attitude. I was able to test drive any car, make or model that I choose. No question or concern was a bother to our salesman - Ali

cemmert24

Nov 20, 2014

Last week, I visited Martin Main Line Honda knowing that I needed another Honda but unsure of what make, model, type, and financing. I met with Sales Rep Michael Salvo and he was a tremendous help. We test drove three different Honda Models and discussed the pro / con of each decision. The end result is that same day I leased and drove home with my new 2015 Honda Pilot. I am so happy with my decision and very appreciative of MIchael's assistance in the process. He was very professional, courteous, and knowledgable. I would definitely recommend this dealer to others and I would return for future purchases. Sincerely Christine

sanj613

Nov 9, 2014

We worked with Steve Bloomer, Jr on the purchase of a used CR-V. He was very quick in locating a vehicle that was in high demand and letting us know as soon as it was on site for us to look at. We ultimately went with a newer used model that we saw online. Steve was always easy to reach and very knowledgeable, answering all of our questions there on the spot. When we decided on which vehicle to purchase, we still needed to secure a loan check from our bank and knew we wouldn't have it until the next morning as it was after banking hours. Steve accommodated that hiccup and made sure that vehicle was ours, eliminating the risk of someone else shopping it.Our experience was great start to finish and we will be certainly be repeat customers of Main Line Honda.

Abdul

Nov 7, 2014

Ted our salesman was a "people person" is the best way to describe him. He's on point and seamless. So good that we came back the next day to get another accord! You have to have a personality and not sound like a robot trying to sell and he did just that!

Michael

Nov 7, 2014

Patrick Dowden,Bill Mears and Mike Freeman were excellent to deal with. I am a repeat customer and have always been happy at Main Line Honda and have referred many family & friends.

Liu family

Nov 5, 2014

Thank you so much Lucy to help us choose the wonderful Honda Pilot . Our whole family love it so much. We really appreciate your helpful , thoughtful and friendly service. You took so much time with us till we were finally done the paper work. This has been our the best car buying experience ever!!! I highly recommend this dealership over going anywhere else! Ask Lucy to help ! She will make your whole family happy!

Judith

Nov 1, 2014

It was a relaxed experience, without pressure. There were several great vehicles to chose from and we left extremely satisfied.

Kevin

Oct 28, 2014

My Salesman David was very attentive to my requirements and took the time to get me into a car with the features that I requested. The whole process went very smoothly.P.S. The coffee is good too!

James

Oct 23, 2014

Both sales representatives, including Tony Longo and Ted Altes, I dealt with were extremely knowledgable about the product and approached the sale with a tact that was neither too aggressive nor soft. They thoroughly addressed the new technologies associated with the CR-V and I was provided a complete "tutorial" about these aspects. The sales experience was rewarding and comprehensive.

Una

Oct 23, 2014

Service Staff listens to the customer in an effort to resolve the issue. Pleasant to deal with. Notification when vehicle is ready. Sales reps are pleasant when your just looking around on the lot, no pressure sales.

mghaul

Oct 22, 2014

From beginning to end it was seamless. Steve Bloomer, Jr, Nino Nicolaci, Allan Hall and Josh in Finance are AWESOME! Picture buying your next car from your living room and that's the experience you Get at Martin Main Line Honda. I never heard the word 'no'. Ive bought plenty of cars and shopped around before buying this one. In fact, they told me to shop around for the best deal and promised that they would beat it! They Did! I told them the car I wanted and they had that car on the lot in 24 hours. They worked around my busy schedule and Viola! I have a great new car at a fair price. Shop the other guys but BUY HERE!I hear from everyone that guys (Marcelli and Bloomer, Sr) in the Service Department are Top Notch too!

Robert

Oct 21, 2014

the technician keep me informed of the time frame for completing the job. everyone in the service department is friendly and accommodating.

Michael

Oct 18, 2014

Pleasant, respectful customer service. Immediate attention and attentivness. Knowledgeable and precise.Service to your car is just as important as buying one. Honda has star excellence.

marcia85686

Oct 18, 2014

Professional, attentive, knowledgeable and friendly. They take time to listen to my concerns about my car and remedy the issue. When they don't have a part they order it immediately and follow up with you when they get it. They are always willing to work with me on my needs in a timely manner. They really care.

Cristina

Oct 17, 2014

Steve was very helpful and accommodating. I always have a great experience at Mainline Honda!

Barry

Oct 16, 2014

I was told by William Sylk my service would take 2 hours and sure enough it did. I had a baby with me and was very pleased with the accurate wait time.

Jayne

Oct 16, 2014

I feel like they treat me with respect, the facilities are a fantastic place if you're waiting for your car, and they explain exactly what is going on with your car.

Maureen

Oct 16, 2014

The tire light was on in my Civic and the dealer put air in my tires. Several days later the light was on again. I went without an appointment to have it checked. They repaired the leak and informed me I needed new tires soon. They replaced them right away.

Kathleen

Oct 15, 2014

Honda dealer has been taking care of my car for 15 years. I trust them to fix trouble before it happens. And so far, so good.

TheresaJAV

Oct 8, 2014

As a Martin Customer since 12/2007, I have always maintained an excellent perspective of the dealership and the employees. Customer service is professional, knowledgeable, friendly. The staff are more like friends than business staff. Car service has always been perfect and the service rep always keeps me informed about what preventive maintenance or repairs are needed or will be needed. I loved my first experience in 2007 when I bought my 2008 Honda Fit and traded my Hyundai. They gave me a higher trade in value than the other dealers. My trade in value on my 2008 Fit was great as well. And, I was able to purchase a 2015 Fit with upgrades for a great monthly payment. Martin sales people will work with you as will the service department. Think about buying your next car from Martin Honda located in Ardmore, PA on Lancaster Ave. Happy Hondaing!

Joyce

Oct 6, 2014

I really enjoyed working with Bob Plotnick, he made our buying decision comfortable, informative and seamless. I will definitely do business with Bob again!

Deborah

Oct 4, 2014

Rudy was very helpful and understood my financial situation. He has always been very kind now and in the past. He worked with me to get the work done at a reasonable price that I could handle and recommended what should be done in the future once I can handle that cost. He also sent me a coupon that I can use that would save me some money when I have that work done. I have highly recommended Main Line Honda to my friends many times in the past and will continue to do so because of the excellent service I have received from them.

John

Oct 2, 2014

Great purchase, great service, knowledgeable, courteous and friendly staff. Marc F., your service advisor, was very helpful and caring when he explained the work performed on my Crosstour and I appreciated it when he complimented on the great condition of which I keep this vehicle. Pleasant waiting area. Speedy service. Thanks.

Patricia

Oct 1, 2014

I was out of town, and had problems with my Accord. I was treated very well, as if I were a current customer. My car had a full eval, not done at my current dealer, but I will be discussing this with them. My flat tire and brake issues were dealt with immediately and full service done. Thank you

Nancy "from Wynnewood"

Sep 28, 2014

Martin Main Line Honda provides prompt, courteous service. They are professional above and beyond. That is why I have been returning for 14+ years to the service department.

Justa Chris

Sep 21, 2014

No high pressure sales from Patrick Dowdall... He was willing to negotiate and kept his word even after the paperwork for the new car was signed.

Justa Chris

Sep 21, 2014

No high pressure sales from Patrick Dowdall... He was willing to negotiate and kept his word even after the paperwork was signed.Steve Bloomer was helpful and supportive in getting my old car home.

Micheal

Sep 18, 2014

The salesman, Gary was very helpful and not pushy. He got answers to all of my questions. He also was instrumental in letting me know about the deal for the car I eventually purchased.

Margaret

Sep 17, 2014

The friendly, competent, professional staff and the swift responses to my requests. Also, the price for service always seems very reasonable to me.

Janie

Sep 16, 2014

Salesperson Patrick Dowdall came through with the best price, the color I wanted, and the time frame. He made me feel comfortable immediately and did everything to make this buyer happy.

MauraKate

Aug 31, 2014

First time here, last time anywhere else. Easily one of the most enjoyable car leasing experiences ever. Allan called us back with information promptly and firmly giving us an idea of what leasing a Honda would be like. Since he was the first to respond and even follow up with a barbecue invitation, they were our first stop of the day. Our salesman, Patrick, made us feel like long time customers and in that probably made us one. Highly recommend if you want a no-nonsense deal. We walked in, saw the car we'd like, test drove it to be sure, grabbed a complimentary barbecued hot dog and soda, made an offer, and signed the lease within an hour of being there. Having planned to go elsewhere, it speaks to the quality of the car and service that our day started and stopped after pulling into Martin's Honda. Though it's probably not totally in your hands, Patrick was especially helpful as a salesman and someone to ask for. His stories alone made the necessary administrative waiting game breeze by. Couldn't have asked for a more pleasant leasing experience.

wrldtravler

Aug 29, 2014

I just bought a 2006 Honda Element at this dealership. The price was beyond great. I worked with Mike Salvo who went out of his way to help me through the process, was friendly and professional. Mike even took the time to pick me up at the rental car place and bring me to the dealership to get my car. The entire staff there was friendly and helpful. Comfortable place to hang out while waiting for paperwork. Ive bought a lot of cars and this by far was the best and easiest experience Ive ever had and the car was great. Its nice to go on a lot that has used cars and see they have quality cars and not junkers. I highly recommend this dealership over going anywhere else. Ask for Mike Salvo when you go in, you wont be disappointed!!!

loribelz

Aug 28, 2014

I had a pleasant experience on Saturday when I went to the dealership to purchase a new car. The salesman was extremely helpful and knowledgeable and helped me with my decision. Mitch Lasmanwent above and beyond to answer any questions that I had. If you want to buy a car this dealership is number one!

Hikergold

Aug 20, 2014

We have leased and purchased a total of five cars from this dealership. Let the words speak for themselves. Repeat business equals excellent service staff, excellent mechanics and excellent sales experience. We service all our cars at this dealership, too.

johnnyM1

Aug 10, 2014

Mike Salvo made our car purchase the best I have ever experienced. From our arrival, to leaving with the car, he was courteous and friendly, and was a pleasure to work with. Over all the years I have been buying cars, this has to have been the most pleasant transaction that I have experienced. Mike was outstanding, and you can do no better than asking for him by name the next time you need a car. Excellent!

Sandra McIlvaine

Aug 8, 2014

Bob Plotnick showed us many possible cars that fit our needs. We test drove 3. I'm sure that if we had wanted to, Bob would have let us test drive as many as we liked. Everything went really well. I was pleasantly surprised that the dealership handled the tags and registration part. That saves on the 101 things you have to do when you get a new car. Great job!

brian.fegley.5

Aug 2, 2014

It was a pleasure dealing with Bob Plotnick. He wasn't one of those fake friendly sales people that just want your money. No generic B.S. emails. He took the time to personalize the communication. He knew what he was doing and cared about it...and it showed.

Marcie

Jul 23, 2014

Patrick provided great service, patiently answering questions, taking photos of cars to send to family member, and being candid about price and availability.

B.Ray

Jul 19, 2014

the salesman was great and I am very very very happy with my accord yahoo!!!!!!!!!!!

Bob&Lin

Jul 15, 2014

We traded in our 2011 pilot for a 2014 pilot. Tony Longo, our salesperson was excellent. Very calm & not pushy. He sat in the new pilot with us & explained all the new features in the car and was very patient with us. We love our new pilot. It drives beautiful & we are so glad that we got it. We would absolutely recommend Tony to a friend.

Robert and Stephanie

Jul 13, 2014

We worked with Michael Freeman, David Tierney and Amir Ansari. The experience was wonderful from start to finish. They listened to what we were looking for and did everything possible to meet our needs. We are so pleased with our experience and look forward to working with the team in the future. Thank you!

ellengl

Jun 30, 2014

I was in a bind - my car was totaled and I was leaving town in a few days - I needed to acquire a new one within 48 hours and I was a little anxious about the situation. I worked with Bob Plotnick and he put my fears to rest. He understood my situation and came to the rescue. He was sensitive of my time, understood I was comparing the CRV against another car/different brand and helped me weigh the pros and cons. I never felt pressured. He was available when needed and was prompt about returning calls and arranging test drives (all in a couple days). Because he made me feel completely at ease, I called him when my daughter needed a used car and I would recommend him and the dealership. The service team is A+ as well.

TLalor

Jun 21, 2014

I leased a Honda Civic at Main Line Honda. The reson I ended up there instead of the dealor closest to my house was the salesman Robert Plotnick who took the best care of me from the time I walked into the dealership till the time I drove out. I have recommended him to a number of my friends. Thanks, Thomas Lalor

Kevin & Rachel

Jun 19, 2014

Hands down the best car dealership around. Bill & Mike the best sales guy. Friendly/Fast/Efficient. Thank you . . . Loving our Brand New Honda Pilot!

Patalex

Jun 19, 2014

This is my fourth car from Main Line. The people are friendly and great. Everyone stop by to say hello. Price is great too. Process of buying a new car is fast not the usual half a day process.

Robert H

Jun 19, 2014

I just bought my third Accord from MLH. They had the car I was looking for in inventory. The price was reasonable and the service was excellent. I have had nothing but good experiences at MLH.

pt12

Jun 18, 2014

My experience at Mainline Honda was "awesome" thanks to my salesman Bob Plotnick Bob sold me a 2012 CRV and I am Happy with my new car.

edistefano

Jun 17, 2014

I had such a positive experience at Main Line Honda with Bob Plotnick as my salesperson, that I felt compelled to write to you about it. I visited Main Line Honda with my 17-year old son a couple of weeks ago with the intention of purchasing a used car for him. Bob explained to us, in a very patient and detailed manner, what we needed to know about buying a used car and obtaining financing. Our original intention was to purchase a used car for under $10,000, but we learned that such an automobile would not be "certified pre-owned" and that we were much better off spending a few thousand more and obtaining financing to do so. We ended up getting a beautiful 2010 Honda Civic, I purchased the additional warranty, and we couldn't have done it without Bob's help.Thank you,Ellen DiStefano215-920-7666ellendistefanoatgmail.com

moniespresso

Jun 17, 2014

I had a wonderful experience buying my new-used car from these folks. Bob Plotnick, my sales rep, was an awesome guide through the steps of buying my car and my finance lady was but she was wonderful and knowledgeable as well. I look forward to buying my next Honda from Bob at Main Line Honda!

heman

Jun 2, 2014

Honda odyssey from this dealers...I got match and they beat the price from anthoer dealers too........................................................................................................................................

SimonKay

May 28, 2014

I had a great experience from all the staff. Roman is great, no pressure, just works with you to find the right car and payment plan for you. The entire staff helped out to make sure I was happy and completely satisfied. I've purchased cars from other local dealerships, but these guys do it right!

Philliesfanx4

May 22, 2014

We just purchased our 6th or 7th vehicle (can't remember) from MLH and probably will not go anywhere else ever again. They were fair, quick and friendly. I don't hesitate when I need or want a new Honda....MLH is the place.

TH

May 22, 2014

I bought a 2014 Accord there and it was a very good experience. The salesman was excellent! The dealership facility itself is a bit older, but people are wonderful and cars are too.

dmeketion

May 16, 2014

I really dislike going to car dealers. They are often high pressure, they don't keep their promises, and I always leave dissatisfied, My experience with Patrick Dowdall at Mainline Honda changed all of that. He got me out in an hour, the new car was delivered to my house, and I am very confident that the purchase price was fair. I strongly recommend Main Line Honda!

Jim from Upstate NY

May 15, 2014

I drove all the way from Upstate NY and it was worth the trip. Great people, great facility and great deal. Thanks Lucy for all your help. Jim

Nina DAmico

May 8, 2014

The staff at Main Line Honda were/are very professional especially our salesperson Dave Tierney...not only was he professional but was very, very caring to our needs.

Tom221

May 5, 2014

Had a wonderful experience with Tony buying a new Accord! He showed me all the features, gave me a great deal, and made sure I was comfortable with the settings. I was completely at ease with the entire process, from the test drive to financing. Thank you!

JeffCyndi

Apr 30, 2014

We have never had a problem and for me to see that someone had a bad experience, HUM.. just bought our 4th car. If you plan ahead you can save yourself time on the new car process. Thanks again TONY

Jim & Kelly

Apr 30, 2014

Sales managers Mike Freedman & Allan Hall, not only were extremely polite and helpful, without the hassle. This is our second car from Martin Main Line Honda in a year. Great Dealership and terrific Ownership.

Cori

Apr 28, 2014

When I was about to buy my 3rd Honda a friend recommended Martin Mainline Honda because she loved their service department. She was correct. Everyone was always very helpful, professional and genuinely nice from checking in to the valets who returned the car. I can not speak so highly of their finance department, however. The man who sold me my extended warranty looked me straight in the eyes and said if I never used it, I would get the full amount refunded back to me. The car I purchased was unfortunately totaled out after 3 years. Out of 4 messages to finance department asking what needed to be done to get my warranty refunded, none were returned. The 5th phone call in a 3 week period was finally answered and I started the process to get my refund. After 10 weeks passed, I called and left 3 messages to find out why I still hadn't received my check. No return phone call. I finally had someone answer after 2 more phone calls and was told that the refund was going to be mailed next day. Check came for 187$ on an 1,100$ extended warranty. 2 more messages to finance department and management asking why I wasn't given full refund like I was told and no one has bothered to call me back to explain why I was only given 187$ on a contract that had never been used. I was lied to outright and then treated with unprofessionalism and rudeness by having all of my phone calls ignored.

usedcarbuyer

Apr 28, 2014

I only bought my car from them because I couldn't take going back again and spending more time in a car salesroom. Joe, the boss, was terrible. His "hard sell" was offensive and in-your-face. I overheard other salesmen saying pretty sexist and patronizing things to a 21 year old woman there to buy a car. The car itself is nice. We didn't get the best deal, but it wasn't the worst deal. Overall the experience was average. I hope I don't ever have to go back.

Wickramasinghe

Apr 28, 2014

I recently used the facility for State inspection of my car. Lady at the customer service was rude and unhelpful. I had a coupon sent by their company and when I gave it to her she throw it away and repeated the amount very rudely. They asked me to pay for the emission test that was supposed to be exempted and I had to explain them that too. While I was there I spoke with a Car sales person as I am in the market for a SUV. That person seems to be nice but I gave up the idea after the previous experience.

maryann Sonzogni

Apr 22, 2014

I have dealt with several car dealerships in the last 6 months of car searching and have found that Martin Mainline Honda to be the most honest and the best in Montgomery & Delaware Counties. My salesman (Bob Plotnick) made me feel comfortable and he did not push me into buying a car I did not want. He was very helpful in the purchase of my now new used car. Thank you Maryann Sonzogni

Jenn

Apr 20, 2014

The process was relatively quick and painless. They were willing to negotiate a fair price for both our new car purchase and our trade.

LisaAnn

Apr 16, 2014

I got a quote on line and purchased a new CRV with little to no hassle. Patrick was so nice and helpful. He delivered my car to my home personally that night. I would go back.

John T. Myers

Apr 14, 2014

We were extremely pleased with the whole purchasing process. We knew what we wanted and Tony found us one on a Friday. We picked it up on Monday, and he patiently explained all the features. After an Accord, a Civic, and an Odyssey, I think we're going to like this 2014 Pilot best of all.

AmyMedia

Apr 12, 2014

I was called and emailed numerous times to come in for a visit. I explained I knew what model I wanted but was shopping around for price and colors. I was told I could get an estimate of a trade in and that they match Kelly Blue Book. Well I later find out that is just a ploy to get me in. When I first approached the lot about 4 men were standing staring in the parking lot, looking like they were waiting for their next victim. Very intimidating! I explained I wanted to see white and metallic CRVs but instead I only get to see a maroon one and a black one. I sat down in the showroom and was extremely uncomfortable. The Sales Manager was yelling at his employees. When I told Tony that I got a better quote at another dealer he instantly said not to trust them at that price and they would charge me other fees. He said that is a ploy to get you on their lot. I said there were not other fees and he said, "Look we are all in this to make money. If we are selling it any lower, we aren't making money." Right then and there I was confirmed this was NOT where I was going to buy. They also did NOT give me even the lowest price of Kelley Blue Book as I was informed on the phone.So I said "This must be YOUR ploy to get people into your dealership." He had no comment. He then got very angry at me for not purchasing that day and wanted to know what he could do to change my mind. I told him I was looking to buy in May and he didn't like that. He then gave my estimate to his sales manager and they were yelling that "the girl isn't buying" and they looked over at me. So slimy and rude!!! I have never been to a business that yells! It literally made my heart race. I wanted out of there FAST.

Drumup2

Apr 9, 2014

Purchased a used 2008 Honda Accord. After going to 3 other Honda dealerships to find an adequate manual transmission option vehicle, we came to Martin Honda with not much hope left. Our salesman was very helpful, very personable and we searched the lot high and low for initially a Civic (due to cost restrictions) that we couldn't find but lo and behold an Accord was on the lot which we were able to take for a test drive. We were able to get the Accord into the price range that I was looking to spend, I ended up with the car I really wanted and they were even able to get me an AWESOME finance rate! It was a very comfortable and expeditious experience for someone like me who gets very nervous and antsy with the car buying process. Thank you very much Martin Honda!!!!

Mike C

Apr 8, 2014

Enjoyed working with John F in sales. Smooth process.

Frustrated in Philly

Apr 6, 2014

No one has contacted me after numerous attempts. When I first complained on Facebook, the manager publicly said that I should contact him. Well he has not and its be over a week.

Staff

Apr 6, 2014

Very immature mentality and awfully Rude to customers. I stressed a concern to the manager and he has yet contacted me after many attempts to contact him. About to give up but I am contacting Honda America to complain.

tomlesko

Apr 5, 2014

By far the most unprofessional and unfriendly car dealership I have ever dealt with. On both of my visits I was insulted behind my back and after the employees realized what they had done, there was no remorse or apology. The service department (both mechanical and body shop) have the attitude as if they are the only game in town and they are rude and inept in my opinion. Do not trust anything that they tell you over the phone. I was told by the sales manager that what ever they say over the phone means nothing.. THIS IS FROM THE MANAGER !!!!!Go to Piazza.. good guys and a Honda is a Honda. If you need to use them to negotiate, get a quote from their web sales department and use give that info to a reputable dealer and they will beat the price. Do not go their unless you want to be treated like a second class citizen.

Alexis Thielens

Apr 2, 2014

Customer service was prompt and helpful. The coffee machine was not working. Brad offered to get me a cup from somewhere. I Declined. The buying process was helpful. Showed it was better to lease than buy in my situation. The facilities are very good. Car was ready to go when we came to pick it up and it had a full tank of gas. Thank you.

mrsmug2

Apr 2, 2014

I had a 2011 CRV for the past three years, and I really didn't want to part with it. However, what a pleasant surprise to have a great lease deal on a new one!!!!!!!! The 2014 features rate an A+ for safety with blue tooth capability and reverse camera. The loyalty event was great, and I'll surely continue to be loyal to Honda.

Mary

Mar 31, 2014

We purchased an Odyssey as easily as going to the supermarket. It is usually an enjoyable experience when we have purchased at Martin - we have owned several different Hondas since 1997. Ted, our salesman, was very helpful and patient while we made our decision.

Susan and Frank N.

Mar 31, 2014

What's not to like? We feel the professional, friendly and knowledgeable staff really take care of us whether we are trading, buying or need a visit for maintenance. I have lost track of the number of vehicles we have purchased --that is how satisfied we are with Martin Main Line Honda. Thanks to Lucy and Mike. and special thanks to Joe! We love you guys!!

Eleanor

Mar 30, 2014

How fantastic to have Honda want to take back my CRV, after only two years on the lease and for the 2nd time, and give me a brand new one with all the bells and whistles! John Marringer was his usual personable self and made the trade a breeze. They went all the way to Maryland to find the one I wanted. Thank you, thank you, thank you! See you in 2 years!

John Keller Jr.

Mar 26, 2014

I was very pleased with my experience at Martin Honda. My sales representative Ted Altes was very personable, and gave me the best deal possible for the car I was looking for.

Carole S

Mar 24, 2014

I wasn't expecting to buy a new car the day I stopped in...I thought I would just be gathering information for comparison to other dealerships for the best buy. I was pleasantly surprised by the fact that I didn't have to haggle. It helps that I know Patrick and trusted that he was giving me the best deal.

Flavia

Mar 13, 2014

I came in with high expectations and they delivered,I went home in my honda happy with the over all service,salesmen,managers,all the employees I encountered gave great smiles great service I could not be happier..sincerely a pleased customer!!!

Sandi

Mar 12, 2014

I recently bought my second car from Martin Main Line Honda and again it was a very nice experience. Our sales representative Mike Murnane was very professional and curtious he went out of his way to find what we were looking for. I would recommend if you're looking for a good car buying experience go to Martin Main Line Honda.

Ron Smey

Mar 3, 2014

Great people to deal, with thanks to Mitch Lasman and Ted Altes for making the buying experience enjoyable. Purchased a car on Tuesday as I was on my way to Md. and requested they keep the car for me and I would take delivery of the car on my way back home on Saturday. No problem. Would recommend this dealer to anyone buying a vehicle.

Joseph Gopez

Mar 1, 2014

I looked for a brand new Odyssey EX-L from New York to Washington DC. Martin Main Line Honda's team under Allan Hall proved to be the best in everything. They are the best in price and the best in honesty and integrity. Mitch Lasman and Nino can "make it happen" for you. I got delivery of my vehicle overnight!

KMD - Belmont Hills

Feb 25, 2014

The car we bought on Saturday is #6 from Martin Mainline Honda - I also referred a friend a few years ago and she bought a Honda Accord - Special Edition - We like the Honda brand and the folks at the dealer in Ardmore!

Joan

Feb 24, 2014

Patrick! You did great d I love my new Honda!! Thank you very much! Joan

Mike Vail

Feb 21, 2014

Mike Murname was tremendously helpful as a sales agent. Great follow up. Can't wait to take delivery of my '14 civic.

Mrs.S

Feb 19, 2014

I had a great experience. My sales person was very pleasant and helpful. he was not pushy or aggressive!

Peter S

Feb 19, 2014

Our salesman was friendly, positive, but not pushy. The whole experience was excellent.

Happy Customer

Feb 18, 2014

Bought my 3rd car there yesterday (Ridgeline). Great experience, everyone was friendly and accomodating especially my salesman Mitch Lasman. I would recommend buying a car from him and Martin Main Line Honda. Will be back again. Thank you Mitch, Michael, Gail, and Nino :)

TColazo

Feb 18, 2014

Ted and David were great. They helped me every step of the way. Its the first time I went to a car dealership and didn't feel like I was being judged. I'll be back for my next one for sure.

Edwin1

Feb 17, 2014

The worse experiment I never try! Bad service and the worse sales team ever!!! Real careful with this people. If u buying a new or used car go to Pottstown Piazza Honda the best in the area and PA!!! Ask for Mr. Riz the best sales man ever!!!

Jane Ryan

Jan 31, 2014

We leased a 2011 Honda for tyhree years and then, because of the low maintenance cost and excellent service, decided to buy it at the end of the lease. Gary Kutner, the sales representative guided us painlessly through the buying pprocess, clearly explaining our options and, more importantly, sohowed us EXACTLT how much each option would cost. When it came time to sign the papers, every number was exactly what he said it would be. He has an excellent grasp of the business and it would be a pleasure to work with him again. Jane and Page Thompson

Always Satisfied

Jan 29, 2014

Knowing what you want in a great car is a must and the Pilot has been my choice for the past seven years. Once again, I leased the Pilot, 2014. Walking in the door I am always greeted with a smile, whether it is for a service check or when looking for a new car, Martin has always succeeded in making me feel comfortable. Lucy was great to work with, extremely polite, professional and knowledgeable. Gail is always exceptional! Martin customer for life!

Joe staples

Jan 28, 2014

I worked for Strawbridge and Clothies for 38 years where customer service was paramount. You could walk into any store and feel the employees were happy and i get that feeling in your shop. The cars are reaaly good also!

abhay

Jan 25, 2014

It was nice n fast service. The negotiation was tuff and at the last they asked to buy few other stupid offers. Overall service provided by them was gods and finally I got my lovely car :)

Kathryn P. Schiefer, M.Ed. Main Line Honda #1 Fan

Jan 21, 2014

What can I say? I wouldn't keep coming back if Main Line didn't treat me and my family with great care and respect. From Mike Freeman to David Tierney and Allan Hall, no one misses a step. I loved the "numbers" lady who said, "If not now, when?" How appropriate. With that said, I drove off in my top to bottom luxury CRV. I feel blessed to be able to reach out and phone the vice president, general manager, sales person or the shop for anything, any time. Since I have been the recipient of fine service. I've sent co-workers, my daughter, my daughter-in-law, and my husband...My family just rode off in our sixth car, and everyone is happy. No one has anything but praise. Thanks, Dave Tierney, Mike Freeman and especially, Bill Camp...You guys rock! Kathryn P. Schiefer, M.Ed.

newcrvowner

Jan 21, 2014

Compared to another dealer in the philly area, Martin is both informative and pressure-free. Instead of continually prompting "what can I do to earn your business"? they approach potential buyers with respect to their situation and the very real fact that sometimes people need time to make a decision. That's what we needed, and in the time that we were given (not pressured), we made a decision and are very happy with our purchase.

David B

Jan 15, 2014

Could use a bigger show room. Staff was nice and accommodating on a rainy day.

Marc S.

Jan 15, 2014

The salesman did everything he could to find the car we were looking for at a price that was right for us.

New '13 Civic

Jan 15, 2014

We had a great experience getting our '13 Civic this weekend. We weren't really sure if we were buying on our first visit, but after my wife found a great deal on-line and with Honda's 0.9% financing, we were able to drive away completely satisfied with our experience. Bob Plotnick (our salesman) was great and the financing department was very easy to deal with and we never felt rushed, or pushed the entire time we were there. When we first moved to the area we had an '03 Civic that we would bring in for service to Martin Main Line and we were always happy with the service department also, so we feel it's a great fit.

Ray Lotfi past chair of Philadelphia ASQ

Jan 15, 2014

I have been in this area for last 20+ years and am a Quality/Regulatory consultant affiliated with American Society for Quality. I am familiar with Honda, Toyota and Nissan dealers within 100 miles from Collegeville, PA area. I am totally impressed with the work that this auto dealer does and recommend them for anyone I know. They don't have show room but they have efficiency and low cost plus good customer service, I will be their customers forever. Ted Altes, the sales representative is an outstanding salesman with lots of dedication to customers. Impressed by David Baratka business manager and his philosophy of customer satsifaction

Wendy

Jan 15, 2014

I had another great experience leasing my 3rd Honda Pilot! Tony walked me through the entire transaction from test drive to driving away in my new 2014 Pilot! Thank you for making this transaction an easy one. Gail was thorough but quick when I reviewing the paperwork. I would recommend Martin Main Line to everyone I know!

Disgusted Customer

Jan 6, 2014

I came to Martin Main Line Honda after seeing a used car advertised on their web site, and after calling twice to confirm its price and availability. Upon arrival, I went for a test drive and decided I wanted to buy it. This is when the waste of time began. After a while, I was told that the vehicle had not been inspected by their mechanic yet, and I would have to wait for that before we could proceed. When that finally happened (over an hour after I had taken the test drive), I was told that IT DID NOT PASS THE INSPECTION, AND THE DEALERSHIP WOULD NOT BE SELLING THE CAR. I was stunned, but we were not done yet. There was another vehicle that was similar, but was older w/ more miles. It was suggested I should consider that one, and they would price it attractively because of the screw up with the first vehicle. I test drove that and, once again, i was interested, especially because this vehicle had a 90-Day Warranty sticker. As we sat down to make the purchase arrangements, I was told that THE 90-DAY WARRANY STICKER HAD BEEN MISPLACED ON THAT CAR, AND THEY COULD NOT HONOR IT. So, after 4 hours and 2 misrepresentations later, I finally did what I should have done hours ago Walked out in disgust.

Linda

Jan 6, 2014

I thought I'd keep my 2001 CRV forever, until it was totaled. Mike Murnane, Gail and everyone at Martin Mainline Honda were terrific. Respectful, not pushy. Gave me the time and information I needed to make a purchase that wasn't in my plans. I love my 2011 CRV and appreciate the courtesy of the team at Martin Mainline Honda.

RhondaN

Jan 2, 2014

I have been buying cars from Mainline Honda and Mitch L. for years. It's always an easy and painless experience, the staff is very helpful and friendly. I'll be back again in 3 years!

FG,banker

Jan 1, 2014

This was our first time at Main Line Honda. Our experience at the dealership was Absolutely Wonderful. We were greeted by Steve Bloomer, Jr. He was very friendly and knowledgeable. He took us out in a 2014 CRV and explained every button and the benefit of buying a Honda. Within an hour we were signing papers for our NEW CRV. Main Line Honda is the BEST!!!! Thank you Steve.

janarkin

Jan 1, 2014

I walked in with an appointment I had called for Dec. 30, at 11AM & drove out with a new lease at 2PM. I was turning in my CRV-EXL about 2 months early if the price was right, and it was. I went down in model bells & whistles, but with the same driving experience as the 3 CRV models have. My previous salesman from 3 years ago was there & moved me right along. The experience was great since I am a widow and not great at the car "game". No hassels or extra unwanted solicitaions on getting a more pricey edition. My only request was Bluetooth radio & they're all equipped with that, and because I'm short and like to sit up high & close, no problem, even thought the seats aren't power. I drove all 3 models and was satisfied with my choice.

A. Ford

Dec 30, 2013

This was my first car and I have to say I was pleasantly surprised by all the CR-V had to offer standard. I wasn't looking for the bells and whistles, just a good reliable car to get me around when necessary. The other car dealers I visited were horrible. But the Roman of Mainline Honda was knowledgeable of the vehicle, direct, and not too pushy. The whole team made the sales process as seamless as possible. Thank you all for a great car buying experience. Mainline Honda definitely set a standard for me!

AJ

Dec 30, 2013

Great service. I brought all three of my cars from MainLine Honda, and will continue to use them as a resource. Ther service is great and I always walk out with a great outcome. I love my Honda Civic Coupe. Patrick was a great salesman!

Nick

Dec 30, 2013

Just purchased a 2014 Honda Accord and the customer service experienced far exceeded my expectations. The vehicle was purchased through the USAA buying service and the quoted price was offered without issue. The dealership had ample in-stock vehicles to choose from and the paperwork was processed in short order. Well done to the Main Line Classic Honda team and I would gladly recommend this dealership for anyone looking to buy a Honda.

Pilot Shopper

Dec 30, 2013

We were pleased to be attended to prior to having to seek someone out and to not have to wait. Ali was a pleasure to deal with. He knows the products and inventory. We felt he was very up front and honest about the products and with negotiating the price.

Ed S.

Dec 29, 2013

It was a pleasure doing business with David Tierney. He made the whole process of buying a new car relatively simple and painless. My wife and I were in the showroom on the Friday after Christmas. It was a mob scene. At lunch-time, two large trays of hoagie slices were brought in for everyone. Great customer focus ! I will recommend Main Line Honda and David Tierney to all my friends and family.

johnt203

Dec 29, 2013

very professional and would defitnately come back. well done martin honda

Dave Nichols

Dec 28, 2013

Just took delivery of a 2014 CR-V EX, my fourth from Martin ML Honda. We are a 3 Honda family along with a Fit and our beloved 2003 S2000. My family has received 10 Hondas from MML Honda. The buying experiences have all been positive and their service department is outstanding. My latest experience got me into the new CRV lease with a year left on my 2011, $0 down and the same monthly payment. My sales person Brad, who was new, did a great job, and his colleague, Ali, offered assistance and Mike, as usual, kept things moving. Thanks guys.

Main Line Margo

Dec 28, 2013

Having been a Honda owner I went to my dealer to downsize from an Odyssey to a CR-V. I had prompt service, a delightful sales rep. and left with a new car. Everything took a little longer than expected, but all's well. It was a fine experience.....which I counted on having been a client for 3 cars before.

SamS1962

Dec 27, 2013

I put a refundable (in writing and signed by dealer) deposit on a car. We were not able to come to terms on the deal and when I contacted the dealer to get the refund - multiple times by phone and email, I was not successful in getting anything but sales pressure.The primary sales person I dealt with, Lucy, was fine - helpful and honest. I am not happy with the rest of the crew. No return calls or emails as promised by sales 'management'. The dealer has my phone number and can call me any time!

Sherry

Dec 20, 2013

I purchased my last 3 cars here! I can always count on you guys. The best in everything. Please continue to keep that!!!!

Xmas gift

Dec 20, 2013

Did not feel pressured. everyone was graet during this purchase.

Margarita G.

Dec 19, 2013

I will rate the highest level,quality,and everything.The service is excellent.Keep doing what you guys are doing that its been the best of all I been to.Thank you very much

M. Toborowsky

Dec 17, 2013

The customer service is very good. It made it much easier to negotiate my third lease, at Main Line Honda.

the blums

Dec 8, 2013

We always feel very much at home at Mail Line Honda. Our experience has been so great we have come back for our third Accord. The salesmen make it easy to purchase new cars. Our hats off to Mail Line Honda

Brian and Sophia

Dec 7, 2013

Gary Kutner was very helpful and easy to work with as were all of the staff at Main Line Honda. They made our new car purchase and experience pleasant. We appreciate their excellent customer service.

Dr Hark

Dec 7, 2013

Well I have returned to MainLine Honda. Clear Honest dealing. Joe , And Tony completed the. Deal..Thank you Allan Hall for your help. Mike was overseeing. Thanks men for nice dealings.

Rudy Tiburzio - Retired Senior Citizen

Dec 6, 2013

I went on the internet and considered 5 different Honda dealers in the Philadelphia area. I visited two,. including Main Line Honda, which were the two lowest proposals. I did not want to be running around from dealer to dealer, so I did the majority of the negotiating either by phone or internet. I wanted to be sure there were no so called add ons such as Dealer Documentary charges (Hidden Dealer Profit). Some proposals had them and the Dealers were reluctant to remove them. Before I visited Main Line, I called to make sure there were no additional charges to their proposal before I visited them. I met with the sales person, Lucy Hu and she pointed out many of the features of the Odyssey and then we went for a test drive. When we returned, we went over the figures, which were as we had discussed, no hidden charges. The clincher was the value received for the trade in, which was not as high as I had hoped, but much better than the other dealer that I visited. All in all, it was a very good experience, as all of the people that I met and dealt with were very helpful and friendly .

Anthony D

Dec 2, 2013

David Tierney helped me through the process of getting into a new CR-V recently and I couldn't be happier with the outcome. He was able to navigate through some complex contract arrangements coming off of a current lease, into a new purchase agreement. In the end, I think all parties were happy and I felt taken care of. His commitment to getting the deal done and putting the client first was greatly appreciated. The overall showroom was dated, and they definitely need a new coffee machine, but the service made up for that. Thanks, Dave!

Alan

Nov 30, 2013

Great salesman Mike Murnane! Very professional and helpful. We were initialy considering a lower model but was convinced to buy the upper model......it turns out to be a better choice! We also brought a friend who bought a used car for his daughter today. Thanks Mike!

Dennis Moritz

Nov 30, 2013

I thought Tony Longo and Allen Hall were straight forward, honest and informative. They greatly assisted my purchase of a new car. Thanks to you both. I also feel that the final deal struck was more than fair.

Donald K.

Nov 27, 2013

The Sales Manger Joe and Sales Representative David were great to deal with and this is my second car I bought from Main Line Honda and they are great. I will go back again. Thank You for all your help.

Paul Pivovarnik

Nov 27, 2013

We have now purchased 4 new cars from Martin Mainline Honda and they have always made the purchasing experience pleasant. We have dealt with the same salesperson each time, Tony Longo, and he is an asset to the establishment. He has always been able to beat the competitors prices. The service department is top notch and treat you well. I've never had to bring any of my cars back to service for an issue that wasn't addressed properly.

car_buyer15

Sep 21, 2013

I traveled to this particular dealership because I saw they had a posting on Edmunds for a used 2008 Honda Accord V6 EX-L. After making my 2 hour drive to see this specific car listed for 13,985 online with 47,000 miles on it, I was greeted with a slow moving sales team. The particular sales person whom I was scheduled to meet with had already left for the day knowing I was scheduled for a visit, therefore I was transfer to another sales person. When I did an overview and run through of the vehicle I had noticed that the rims were severely scratched in the front from both the driver and passenger side. I made it clear to the sales guy that this vehicle is not certified and I wanted to make sure why it wasn't, in which he answered that: due to the the exceptionally nice after market rims the previous owners had put on the car and that it was not original rims and wheels, they can not certify this particular vehicle (keep in mind these are the scratched up rims that i had seen and questioned earlier in which he consider exceptionally nice). Being wary that it was not certified, I asked for an extended warranty package and what it consisted, which he seemed baffled that I had even mentioned, and he responded in a manner that seemed as if i should be honor to buy a vehicle from them. When we sat down to discuss "numbers" he informed me that this particular vehicle has been sitting on the lot for over 30 days therefore it was given a red tag reduction and would not be reduced a penny more. He then informed me that for an extended warranty package it would cost $1,395 more and would allow me 30,000 mile/3years bumper/bumper, whichever comes first. As normal in any given sales situation, I counter offered and said I was only hoping to walk out the door only spending $12,500 or $13,000, in which he replied again that he will not budge a single penny below his asking price. I thought this was not a smooth negotiation so I thanked the sales person and proceeded to walk out the door when he stopped and asked to double check with his sales manager sitting in an office 3 feet away from his cubicle. As he discuss my offer, I overheard the sales manager along with 2 other sales associated in the office say that "If she was looking for a deal like that she should have gone to china town". This was the final straw for me because you see, I happen to be the ONLY asian person sitting in this office at 8:00 PM. This was an extremely insulting thing to say can i cant imagine someone so ignorant and so simple minded enough to even put those thoughts into words. When I confronted this particular manager about his comment, instead of apologizing for his remarks, he brushed it aside as a misunderstanding as any uneducated person would try to do. He went on to say that i seemed "nice" as if he didn't expect me to call him out for his highly uneducated and ignorant remarks. I walked out of there in disbelieve that in this world today there could be such a closed minded and blatantly idiotic person as he, and he's sitting in the Sales management office of Martin Main Line Honda. Never again will I ever step foot in side this establishment even if they were giving me their whole inventory, and never again will anyone I know come to this place of employment for such idiotic personnel.

smck2013

Jun 13, 2013

I went in for service on my 2007 Pilot. After three hours I received a call that the strut needed to be replaced. Included in the price was supposed to be an alignment (which is standard any time you replacement parts of the suspension and was noted so on the paperwork). However, the alignment wasn't done. I called the next morning and left a message for my service manager, Rudy, at 7:30. I waited until late morning and didn't receive a call so I tried the service department. For over an hour I kept getting voicemail. The live chat option was working, so I tried that (at 11:30). Andrew was very nice and took my information. I still hadn't heard from Rudy by 1:30 so I called back and was told they were waiting until he came back from lunch to give him the message. At that time, I told the person on the other end of the phone that I was going on a road trip over the weekend and I needed to get the alignment done since it is pulling to the right. It is now almost the end of the day and I still haven't received a call. Needless to say, I won't be visiting this dealership anytime soon once this issue is resolved.

Britt L.

May 28, 2013

I had gone to the dealership in search of a new Civic, seeing all the commercials lately I figured I could get a good deal. The salesman I had was very friendly and informative which was great because I am kind of a newbie with car buying. He was able to answer all of my questions and I felt very comfortable with the choice I had made. I ended up with a great deal and drove my new Civic off the lot that day! Im very happy with my new car and the whole experience at martin main line Honda. I would definitely go back to this dealership again!

4thegoodtimes

Apr 18, 2013

I have made 5 new car purchases in the last 10 yrs, all at Martin Honda. I have dealt with most of the salesmen and servicemen during that time. I have nothing but high marks for everyone there, especially Mike F. and Tony L. Yes I would recommend this dealership. Thanks Guys

heavy d

Mar 28, 2013

Condesending person who spent more time telling me the beat up vehicle he was trying to sell me was mint than trying to fix its issues. Said it was in the shop getting inspected while I was there to make sure it was ready to go and all they did was reset the Oil change button. Another Salesman made racial dlur about Jews within earshot of customers. Plus, another customer was complaining that they stole her parking permit from her inside windshield while her car was there for service. I would never return to this dealership.

tony10452

Feb 23, 2013

the used car manager gave me a price and i told him i am interesred and if there is any need to put deposit said no then when i came back the next day to finish the deal he said that the price is a one thousand more cz he made a mistake and his boss will not sell it for the price he gave me first

...

Feb 3, 2013

I came here a couple days ago thinking I'd get a good deal as the end of the month was near. I had a special Internet pricing and called the dealership asking if the price was firm or if it can be negotiated a bit. The salesperson told me to come in and no reasonable offer would be refused. So that very same day I drove 45 min to the dealership. The salesperson showed us the car and features etc but when it came to the deal they wouldn't budge one bit. No point in negotiating at all and they just looked at us as if we were born yesterday. It'd be hard to earn my business after that as I came in food faith on the salespersons word that we could both come to a price where we were both happy. But if they would've told me they weren't going to negotiate then I wouldn't have even gone there.

Dpadpitt

Jan 31, 2013

I went here with an internet quote on a honda. Although we were unable to reach an agreement, the salesperson reached me a day later to see if he could still earn my business. He reached out and said he would do what it takes to earn my business and find a car that fit my price range.

car shopper

Dec 28, 2012

First they told me there were no deals,even though Honda was advertising them nationally. They quoted me a price by email 10 days earlier, then upped the price by $600 when I came in. The salesman told me a lot of things I knew were not true about the car, and the sales manager was extremely obnoxious and insulting. I bought a car there because of location and time, but I would never go there again. They even sent me out on Christmas eve with a new car with tires that were 10 lb. low. The salesman told me the light that was on was fine. I had to go to a gas station that evening and fill them myself. I do not call that good service!

Padmini

Nov 10, 2012

I went to this dealer after getting a decent Online Quote.Sales man MIKE was really friendly and Co-Operative, helped us by anwsering all the questions.When it came to the numbers - Sales Manager came to us: Offered about 5K less on the trade compared to other dealers & KBB or edmunds values.When we did not want to go with trade and go only with New Car direct purchase, Manager started using offensive language & words and walked away.Sales Manager was not ready to reduce $100 for a new car sale.I have never seen a Sales Manager not wanting to finalize a ($27800) sale for $200/-I would not want to go back there and deal with that Sale Manager again and would not recommend any one else to go there.

thagiva

Nov 9, 2012

I was at this dealership a couple of weeks ago as I heard squeaking from my rear brakes and they were wearing out. I needed new brakes urgently. The service guy gave me a quote of 249.99 for rear brakes. Had the work done, since I did not have any other option available.There's expensive, and then there is day light robbery. This goes beyond the second one.

murjose

Oct 12, 2012

I recently purchased a Certified Used 2011 Honda Pilot from Martin Main Line Honda. I had already visited several other dealerships in the area, such as Conicelli and Piazza. I was 100% positive on the model and features of the Pilot I wanted by doing my research. At the other dealerships I felt like I was going back in time and dealing with the typical BS Old School Car Salesman where you spend hours haggling and being BS'd to death by cheeseball tactics. If you end up at Conicelli and deal with an old dude name Charles Blue, just run. Hes still stuck in 1984. The prices at the other dealerships were obsurd. Conicelli was also trying to sell me a damaged vehicle. They were trying to sell me an LX model with 44k miles on it for over 30k. I know more about cars than Conicelli does. Terrible place. Who cares if you are nice to me while you are ripping me off. I inquired about a Honda Pilot online at Martin Main Line Honda and was contacted by Joe Sabatini. We scheduled an appointment and he was right on time and available to work with me. We took the vehicle I was interested in on a test drive and I immediately loved it. However, during the paper work process someone swooped in and bought the car before me. Sometimes that happens. Joe Sabatini was awesome at finding me an even better vehicle with lower milage and at the same price. Amazing!!! Joe also did a great job working with me on finding a good price that would fit my budget. Remember people, the salesman doesn't know how much the manager has invested in the car, so its really not up to them. Joe made the entire buying process easy and relaxing. It was the first new car I bought in 10+ years and a lots changed. A lot is better, especially when dealing with Joe Sabatini and Martin Main Line Honda. The finance department was awesome. They never once pressured me into buying all the extended warranties and junk. A couple weeks after purchasing my vehicle I noticed some damage on the rear subframe. I informed Joe Sabatini and the Service department and they went above and beyond to rectify the problem. The replaced the rear subframe for free and it only took a day. They also put the car up on the lift and let me inspect it further for peace of mind. I was amazed that they let me do this. I can't say enough about how great my experience has been at Martin Main Line Honda. I wish I needed another car because I'd go right to Joe Sabatini and Martin Main Line Honda. Steve Bloomer and Dean in their service department are awesome to work with.

Rmannis

Oct 5, 2012

I had previously purchased two new accords from this dealership. I scheduled an appointment with someone I was referred to but he was busy when I arrived. I was sent to Joe Sabatini instead. He chose not to meet the price I was seeking , so I thanked him for his time and left. I purchased the Honda I wanted for the price I was seeking 2 hours later from another dealer. This morning Joe Sabatini sent me an email stating that he will do whatever it takes to get my business and will be calling me to get me the accord. I responded that I purchased it already for the price I was seeking. Joe Sabatini's professional response (in writing) "I've never met anyone in my life more condescending than you...I'm glad you did buy from someone else. Good luck!"By the way, Joe, teachers buy a lot of Hondas and they don't need to buy them from Main Line Honda.

500ways

Sep 12, 2012

It is very hard to believe that American Honda still allows this dealership the right to sell its cars. Their tactics are not all above board and they haven't changed in years.

cgalo

Aug 1, 2012

I was recently here to fulfill the requirements of a recall notice. It reminded me of why I try not to go here and stopped going a while ago when they broke a bolt that holds down my engine and didn't bother to tell me. They also make up stuff that is wrong with your car ....and then if you choose not to have them fix it, they will see this in their computer the next time you go and they will tell you that the same thing is wrong and that you would not pass state inspection. Simple solution to that... I don't get my car inspected there under any circumstances.

jerryjazz105

Jun 12, 2012

I recently purchased a 2012 Honda Pilot from Tony Longo. I appreciated Tony's low-key attitude and knowledge about the car. I also appreciated getting a competitive price out of the gate. He was very helpful in arranging my lease financing and had the car ready with accessories when promised. Overall, the experience was very easy, smooth and straight-forward and I will be back to see Tony at Main Line Honda when my lease is up in three years!

Hmvanbelle

Apr 17, 2012

After inquiring about a car I found on line, I was told to come in and see the car. I called later that day and salesman said car was "sold". I watched the listing on the dealerships website over the next few days. Listing for the car went from sold, to contact us of the price, but was still listed 5 days later. I decided to go to the dealership to see why this car was still listed when I was told it was sold 5 days ago. The salesman told me that he car had'nt been inspected before being posted on line and they found out that the car had structural bandage. He said that the car was sold to a used car dealership 5 days ago because they can't sell cars wih that kind of damage at Honda; and that someone must have forgotten to take the listing off the site.I asked him why the listing had changed on the Honda website from "8,500", to "sold", to "contact us for price" all while this vehicle was supposedly "not sellable" someone obviously updated this listing. He did not have an answer for me. I'm not sure what happened (possibly the fact that the salesman quoted me significantly less then the posting on the Honda site and they didn't want to lose money). Whatever happened, the whole experience was unprofessional, unethical, and just wrong! I did not expect this from a place like Honda! I have had very pleasant experiences at other Honda dealerships, but I would NOT go back to this one or recommend this dealership to ANYONE!

KurtWnj

Jan 24, 2012

Got very competitive price on '08 Pre-certified Honda Odyssey during summer '11. During an early 1st snow a few months later, we noticed the rear defroster only worked at the top of the rear window and made a service appointment. Steve's team concluded the defroster's grid had missing spots that would have been impossible to test during the summer. It was probably due to the original owner's magnet breaking down the connections. Although a pre-cert warranty does NOT cover this component, Steve followed through with a customer-first spirit and did the right thing by replacing the rear window. This is not always the case during these bottom line first times, so I appreciate him looking at the problem as if it was his car. Please keep up the great work!

aumphy

Jan 7, 2012

I purchased a pre-owned Accord from Martin Main Line Honda. While the price was good, the overall sales experience was horrible. Tobak lied about how long the car had been in inventory (confirmed by paperwork that it had not been on the lot for "only a month," but at least 6 months), Tobak and the sales manager went through the usual good cop/bad cop routine, the F&I process was high pressure and unprofessional, and the dealership did not have the car ready to be picked up after we had confirmed a time. Take your business elsewhere.

kevo1169

Nov 10, 2011

I bought a new 2008 Ridgeline from Main Line Honda. My experience with the salesman (Tony) was fine. When I was meeting with the Finance Manager, I requested a promotion that was to start the next morning, 0.9% financing. The finance manager at first was unwilling to offer me the promotion and asked me how I knew about it? Actually, I found out from another Honda dealership trying to earn my business. Reluctantly, I was given the 0.9% financing. Now the real problem began.....I was talked into purchasing a third party extended warranty for 100k miles. I was never offered a Honda Care Warranty. I was told that this was the best warranty I could buy and that all Honda dealerships accept their "Easy Care" warranty. This has proven anything but easy! I have tried to take my Ridgeline to two different Honda dealerships and both do not accept "Easy Care" nor have they heard of it before. Now my salesman tells me that both dealerships are lying to me and they actually do take it. I now have over 90k miles on my truck and need warranty work, I am finding this warranty I purchased anything but "Easy".After further investigation, these dealership Owners have an interest (financially) in these third party warranties. I spoke directly with Honda America and they admit that most dealerships will try to sell these warranties because they make much more money selling them.I recently purchased a 2012 Odyssey (not from Main Line Honda). Needless to say, the Honda Care Warranty is the only extended warranty I will purchase, regardless of how hard the finance manager tries to talk me out of it.PLEASE...DO NOT PURCHASE THIRD PARTY GARBAGE WARRANTIES!!!

rjantzen

Oct 10, 2011

When we decided to replace our terminally ill 21 year old subaru with America's apparently most favored and dependable as well as affordable common sense vehicle, the Accord, we chose Martin Main Line Honda because of a personal referral from one of our friends who is in turn friends with the sales manager. Salesman Bill Mears got our case and he was terrific in getting us what we wanted in a short time and in explaining the details of the car upon arrival, and in helping us get a spare third key for safety at a reasonable cost. It was a pleasure getting to know him as part of the process, since although it is "just business" buying a car, establishing a human connection between the parties involved makes it more than just that. I hope the long service relationship we will have with Martin Honda will live up to this auspicious beginning.

deflax66

Sep 7, 2011

I went here looking for a new car and was greeted by Gary, who at first impressions struck me as a typical used car salesman, which I put aside and sat down with him telling him what i was looking for (a 2011/2012 Civic SI, 4 door.) He proceeded to tell me that he couldn't tell me what cars he had without taking all of my information, which is a load a crap; however I reluctantly gave him my information. He then proceeded to tell me that he has the perfect car for me, a 2008 Civic SI coupe, which is completely not what I was looking for. When I repeated to him what I was looking for, he stated that they didn't have any Civics, let alone SI's on the lot nor coming in because of the Tsunami in Japan until October. Furthermore he told me that no Honda dealership has any nor would they get any until after October. At this point, I thanked him for my time and tried to leave the dealership. However was stopped by the Sales manager, who asked me for teh same information I had just discussed with Gary. The SM fed me the same line of BS that Gary did and asked me again if I was interested in the used SI they had. Finally, I had enough of being patient and left the dealership. I went directly to another Honda dealership, who did confirm that the SI's were in short supply, but said that they had one slated to arrive at the end of August (interesting, no?). Regardless, I ended up with a different car. A few days later, I received a call from Gary asking if I was still interested in the 08 SI, to which I responded that I was never interested in that car and that he told me that he wouldn't have the car I was interested in until late October. I then informed him that I had purchased another car and asked him to stop calling me, which he did for 4 days and then called me again. Again, I asked to be removed from his calling list. Finally, the calls stopped and I removed my self from the email list, but I'm still getting snail-mail from Gary. This dealership is ridiculous and probably one of the worst dealership's I've ever dealt with. I will do everything in my power to NEVER do business with this dealership, which is a shame b/c Honda makes a good car and they're close to where I live.

krleibo

Aug 31, 2011

My son had to climb out from behind the seatbelt becuase the seat belt was stuck. The service guy at the desk couldn't unlatch it either. I explained that this was the 2nd time it happened (we unlatched it the first time after a lot of effort). I left the car for repair, and Steve (desk service guy) called 20 min later to tell me it was fixed - that the service person was able to unlatch it "in under 12 minutes". Steve didn't see a need to replace the seatbelt. After much arguing (including that if we'd gotten stuck in a flood during hurricane Irene, God forbid but we wouldn't have been able to get my son out), I finally had to threaten a lawsuit. Steve finally agreed to replace it, but even said that "if this was the first time, I'm not sure we'd replace it". What the %^*%&(??? They are an awful dealership.

IJustBoughtACar

May 5, 2011

I went to Main Line Honda because my roommate bought her Honda Pilot from this dealer and had a good experience. I crashed my car 2 weeks ago, so I was planning to buy a car ASAP. When I first arrived at the dealer, I waited around for a salesman to talk to. The first salesman walked right past me--he said "I didn't think you looked you were buying a car".....I should have walked out at this point because it just got worse.I went on 3 test drives...ALONE. He told me, "go down the street, hang a right at the gas station, another right at the next gas station....etc etc." Then when I got back, he was always talking to another customer. I waited around for him to finish with someone else to talk to him. Then he scheduled an appointment with me for Monday evening. Then comes Monday. When I arrived, he was meeting with someone else and made me wait about 15 mins before he met with me. I asked to test drive the exact car that I was interested in purchasing. He gave me the keys and told me to take off. He said "Take an extra long spin around the neighborhood." When I returned, he was working with another couple! I don't know if it was because I went alone or what, but he didn't take me seriously. Let me say that I was going to be buying at $22,000 car and putting $8000-$10,000 down. Why wasn't I being treated like a legitimate customer?So while he meets with this other couple, I am told to sit at another desk with Mike. Mike doesn't know anything about me or the car I want to buy, but he asks me all sorts of questions like "where are you from? how old is your sister? where are you working?"...he was the "Mr Nice Guy" that they put me with to prevent me from leaving for another dealership. I told Al that I didn't have time to sit around and wait. I wanted to see some numbers or leave for another dealer. Over the next hour, they go back and forth giving me outrageous numbers and refusing to tell me what the APR is in their quote. They said they didn't know and that the banks were closed. I decided to leave and the financial manager waved me off. Not goodbye, a hand motion like "get out!"Over the next few days I get calls from Al telling me that he'll do whatever it takes to earn my business. Today I talked to him and he asked what happened with Mike. I told him it wasn't Mike, that it was him! I felt so disrespected and I found a MUCH better dealer. Only advice I have: Don't go to Main Line Honda unless you want to be left alone and to pay more than KBB.Go to Conicelli Honda. Ask for Juan. It will be the best decision of your life. I named my car after him! :)

psujoe

May 4, 2011

it was a great experience. 2nd car purchased here. the salesman bill was very helpful. rose ann mignogna was the bomb. they got the car we wanted with the price we wanted in a short period of time. my wife bought her accord there 6 years ago and this was my son's first purchase.

tomdireill

Apr 12, 2011

They were the lowest priced deal in the area and they guaranteed to beat any other price which they did. I called many dealerships and this was the lowest price.Mitch did everything he could to make the deal happen as you know deals are tricky as both parties want fair compensation.Patrick was very informative and we are very happy with our new CRV.

bloch5

Mar 21, 2011

We have had I beleive five different cars service at Main Line Honda and not all of them were Honda's. When it came time for my daughter to purchase her first car, wetook her to Main Line Honda. We called first to let them know we were coming over tolook at cars.They had two CRV Honda's reading for both inspection and test drives when we arrived.They were paticent since this was my daughter first car on a very busy Saturdayafternoon. The process of the paperwork went smooth and my daughter left with her first new car

kurtykam

Mar 20, 2011

Main Line Honda has been nothing but exceptional throughout the entirety of my Honda experience. They always have time available for assistance and are always pleasant when I come in for work. I have never had a bad experience and never wait long for service. Highly recommend Main Line Honda for all!

bethdowdall

Mar 17, 2011

this is the fourth honda i have purchased here.it has always been a very pleasant experience.what i love about them is the relationship does not end with the sale.the sales person sends birthday and holiday wishes all the time.the same salesperson and management have all been there since my first purchase in 2004.the whole transaction takes no more than two hours from the time i come to the showroom to the time i leave the finance office.i feel i get a great deal and i would recommend them to everybody.

RKurtyka

Mar 16, 2011

David Baratka was fantastic - made buying a car a pleasure. He presented many different options and presented them clearly. He did not pressure us to make a decision. Once we decided he even delivered it to our home. Impeccable service, thank you!!

sweichel

Mar 16, 2011

Buyer beware! I did not like how this dealership does business. I was in the market for an Accord and requested an internet price quote. The quote I received was lower than anyone else so I visited the dealership to test drive several models to make sure I got the right car. The internet sales rep (who made the appointment) was "busy" so I was given to another rep. After we test drove several models, I was asked to come in the office to give them some info. I told them (from the outset) that I was not there to buy a car until I test drove other makes (Toyota, Nissan, etc). The rep tried to pressure me into giving him price points because "he just spent 2 hours with me". When I told him no, he said I hurt his feelings. This happened several times during the conversation. I felt no respect from the sales rep. I left a bit frustrated.The original price quote expired (48 hour quote) by the time I test drove the car so the rep sent me out a new one. This one was approx $1,500 higher. The next day he sent another quote that was another $600 higher than the last. The following day, he called me and told me he had a "deal" where he could drop the last price down $400-$500 dollars. He argued with me when I mentioned that I had two lower prices. I showed him the quotes. He agreed to honor the middle one but told me the initial (lowest) quote was for the wrong trim package (eventhough the original quote listed the correct package next to the price). I may be wrong but I got the distinct feeling that the low quote was to get me in the door where they would try to pressure me.I then checked out this web site and saw that the dealership had a 1.9 rating (it has just gone up amazingly to a 3.8 in 2 days ... interesting).I feel that these folks could not be trusted. I would never recommend them to anyone.

cfertel1

Mar 15, 2011

I have purchaeds three cars from Martin Honda, a Pilot and two CRVs. From the sales process to service, the people have all been friendly and have treated me, my wife and daughtes with respect. Martin's service people are a pleaseure to work with. Good people, good cars, good experience. I'll be back!

Coppertop275

Mar 15, 2011

After deciding on a purchase at Mainline Honda I was directed to Patrick Dowdall, the finance manager. He was amazing and very professional at explaining the finance aspect of the sale. Using great detail and accuracy, he made signing easily understandable and to the point. No time was wasted and I was in and out in a timely manner greatly informed on where my finances were going. I highly recommend Mainline Honda. Not only was the Mr. Dowdall a great help, the salesmen were also very knowledgeable in their field and very personable, even those who were not helping me with the sale. All in all, my entire experience at Mainline Honda was perfect.

oilheat

Mar 15, 2011

The entire staff was very polite and helpful. The dealership itself is well organized and very convenient. While I was there, the dealership was upgrading it's furniture so that it will be even more comfortable in the future. We are very happy with our 2007 Honda CRV.

fitmikept

Mar 14, 2011

when i walked into honda i was greeted with a smile and great service . i was impressed by the way they made that was comfortable and taken care of. this is something i would expect if was buying a car not just to get some new tires . sure enough they finished putting them on promptly and fairly priced . i would definitely recommend this service to anyone.thanks, mike

jkurtyka

Mar 14, 2011

The thing a like most about Main Line Honda is the service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the covered drive-in (which isn't exposed to weather), and the service advisers right there to help.

mic19ael

Mar 14, 2011

I leased two Honda's in the last 12 months from Martin Honda. A 2010 CRV and a 2011 Accord. I was so impressed with the sales team and how professional they handled me and my son and nephew. I wanted to educate the 18 year olds on how to lease a new car. I have reccommeded many people to Martin and just last fall i saw a friend of mine in the showroom "window shopping". After I talked to him and sold him on the service, professionalism and just the way they care of you...he purchased a car from Martin too. Therefore this is why I rated Martin Honda so high. I have owned Porsches, Mercedes, BMWs, Audi, and I must tell you that Hond's team at Martin blows away Audi, BMW and Porsche and is right up there with Mercedes if not better!!AGain they never pressured me, they just gave me what I asked for and enhanced the process because they took care of my kids!! When someone is nice to your children and honest with them.....there is no better feeling.....I'm sure you'll agree!!Oh yeah....my son did get in an accident and Martin took care of that too!!! better than any collision center I have ever gone to.

radical12

Mar 14, 2011

Leased or bought several cars from this dealership. Always very focused on making the customer experience as pleasant as possible from the sales to service. Pricing is competitive and the service is always prompt and reasonable. I would recommend this dealership to anyone looking for a new or used Honda.

Tarheelmar

Mar 14, 2011

Took the time to test drive the car to find the problemPrice for repairs less than other shops in the areaAnother time picked up and dropped off car at my office when I had important meetingEstimates always close to final invoiceHave referred numerous friends

d33pblue

Jan 11, 2011

PLEASE READ! I purchased my car in 2008. I loved it, the sales staff was helpful if not a little pushy. Why not be helpful if you are going to make a sale though? The car was purchased and it has been my daily driver. The issue comes into play now though. A recent road trip to Florida I found my back hatch was leaking. I took it to Vatland Honda in Vero Beach (I highly recommend them if you are in the area) and they took the spoiler off. Lots of damage underneath it. There was a large dent causing the leak and scratches underneath it. Martin Main Line Honda had covered up the damage underneath the spoiler and just let it go as is without fixing the problem. Instead of a warranty claim, now it is something not covered and the dealership down here won't touch it with it being outside of warranty. Martin Main Line when contacted washed their hands clean of the situation and told me to pack sand, that it is not their problem. That I must have had some reason to remove my rear spoiler, dent the hell out of the back of my car and then put it back on. Thanks Martin. In the end it all comes down to the fact that they sold me a damaged car when I bought it "new" from them and then they won't take care of the damages when it is causing problems inside my car. Please, for no other reason than your own sanity, find another dealership. They will treat you great to get the sale but you are JUST A SALE. Go elsewhere and save yourself some peace of mind.

valuefunction

Mar 13, 2010

Don't take your car to Martin Mainline Honda. You will be bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call lists. This is a company that does not respect its customers. When you take your car in for servicing they are always suggesting expensive repairs. They also fail to notice legitimate ones. On my last servicing they didn't notice that my tires were balled. My car was slipping on the road so two days after the servicing I took it to a Firestone repair center who immediately saw this. Also, he noticed that they hadn't changed the brake fluid like they were suppose to. The service consultants at Martin Mainline Honda are really salespeople. It would be better if they had mechanics at the desk like the Firestone repair center.

aleytohamy

Mar 11, 2010

They charged me $500 to fix the sliding door of my Honda Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly recommend not to deal with them. I was not happy with their service or their wait time. They didn't provide me with a loaner car even when they took my car.

JohnZag

Feb 1, 2010

Made an appointment to meet with Dave. After greeting us, he introduced us to John and said he would be right back with us. After an hour and a half doing small talk with John and looking at vehicles other than what we came in for, we left. Got an email from John the next day saying they might be able to do a deal we talked about. We discussed terms over the phone and they were quite good. I asked to have the terms emailed to me so there was no confusion as to what he offered. He made up excuses why he could not and kept telling me verbally they would honor what he was telling me. Two days later John called again and I again asked to have everything put in writing. At this time he denied he made some of the promises he made. Later that day he told me the only vehicle they had that I wanted was sold. Called back later and talked to another salesman who told me the vehicle was still available.

James23

Nov 18, 2009

I went to main line honda thinking it was a professional dealership to buy an accord from, boy was i wrong. They under valued by trade by kelly blue book standards by $1000 and lied about the car they were selling me. I was told it was new. When i got home a friend of mine ran a carfax because he noticed paint work on the left front door and found out it was a used car. They will tell you anything to sell you a car. They are dishonest people and are corrupt. I will never refer anyone to this dealership to buy or service a car. I tried to return the car and they told me i could only trade it back in because it was a month after i realized it was used. DO NOT BUY FROM THESE CROOKS!

hondacrvkim

May 28, 2009

I went to Main Line Honda looking for a used car. I have a baby and a leased car that was running up on time. When I went in I told Mitch what I was looking for and my price range and he was VERY accomodating. I test drove a CRV and ended up buying it. I did not feel pressured by Mitch or Joe and I had a very pleasant experience. I got the car that I needed with the price that I needed and a very good warrenty to go with it. I would not have thought that I would own a Honda. Mitch, Joe and the finance team worked very hard to make the deal happen. They even got me out of the car to tell me about a lower interest rate! I would definately recomment shopping for a car at Main Line Honda!

92gli

Dec 30, 2008

I am a car salesman and I used to work at this dealer for a while. I am embarrased to admit that and I advise people not to go there if they mention that they are looking for a honda. The MO there is that you will get "worked" relentlessly until you buy or run out the door. They treat the customers like dirt and they care very little if you come back. They don't treat the sales employees any better - if you are nice to a customer you are "weak". The thing is - the staff is not a collection of bad people, its just a few very bad managers that make it unpleasant - starting with the head sales manager Mike. The cars are not stored on the main lot so its very inconvienient for everybody involved. The detailers couldn't clean a car to save their lives (its hard to find good detailers to work for what they get paid, but these guys take "half assed" to a new level). It usually takes forever and a day to get into the finance managers office to do your paperwork (go on a weekday afternoon if you must buy there - the wait will be slightly better but probably still frustrating). The showroom is filthy (no cars inside either). Bathrooms smelly. Barely any parking. I will say though; I never saw an angry service customer - It seems like they care a bit more about getting repeat business.

rich4485

Aug 7, 2008

I have cousin who used to work there..the managers(nino, mike) are horrible they fired people all the time and they always talk shit about customers...i been there once and i heard them yelling to the sales person in front of customer it so unprofessional.

kmurph2003

Jun 19, 2008

This was an absolute horrible expereience. I purchased a brand new car last year and wrote them a check for down payment. Well they lost my check, never notified me and attempted to cash it 7 months later. I had been in contact with the owner who would never get back to me. In the end I had to bring them a new check, so I went in and waited and waited amd waited for this guy nino who was just chit chatting with the other sales associates and then walked past me and gave me a terrible attitude. After waiting for almost an hour I left and on my way to my car Nino starts screaming "get back in there! You owe us money!They're taking u to court!" Meanwhile my personal business was aired to the entire parking lot full of customers, and salesman....no one said anything! So we had a lil spat in the parking lot and I was treated like some sorta criminal.

madmama

Jun 2, 2007

Purchased a 2007 Odyssey EXL with DVD from Tony Longo. He was super friendly and helpful. I came to this dealer after having a HORRIBLE experience at Mike Piazza Honda in Langhorne, PA (DON'T GO THERE!!!). Tony was a pleasure to work with. HIGHLY RECOMMENDED!

Partcan

May 19, 2007

I purchased a certified Accord in January. Since that time, I've discovered that the car had previously been involved in an accident. Despite independent corroboration, the dealership continues to deny this fact. They have behaved in a patronizing, indifferent manner. The salesman (Patrick) pretended to ignore me when I returned to the dealership for follow-up. They have also misrepresented an issue with the idle--I had to go to another dealership to get the problem remedied. I have purchased numerous cars and have never had to complain about a dealership--until now!If you have questions about this dealership's shoddy practices, you may want to contact Patrick (salesperson) at 484-802-1546.

harrynac

Mar 19, 2007

I recently purchased a new CRV from them. Before going there I did a lot of research on prices and financing and so on with different dealers. The financing Greg from Mainline offered was good (he told me over the phone between 6.39 and 7.39% APR) and the price was decent. At the dealer when asking Greg for the financing, he said: "That's a different department. I don't deal with that". I didn't have any insurance yet, so he called the insurance agency they work with and we got 'the best quote': over 1500 dollar. I did some research on insurance before and so I called an insurance company myself: 900 dollars.Anyway, that was the sales. Then we had to go to do the financing with Mr. Sheldon. He was very nice at first and then said: "OK, the financing is 8.99%". O, and what happened to that lower APR then? "No one at this dealership ever said that APR you just mentioned" Basically they were calling me a liar. Greg even came in the office and said he never said that APR. Anyway, I had 6.99% in my head so wanted to negotiate on the financing. He came up with 7.99% and a better deal on extended warranty. But when I wanted to see the actual numbers or table for the warranty, he didn't want to show me ("It's very complicated and so on").We went with it in the end, but I still have a bad feeling about things.My advice in general (is maybe true for most car dealerships): if you hear good deals on prices AND financing: get it in writing before you go to them. And ALWAYS ask them to show you the numbers they come up with (on warranty and other things for instance)!!

speed01

Feb 28, 2007

Would highly recommend MMLH.My wife bought her 2003 Honda Civic new. Her insurance didn't kick in until the following day, so Martin said they would keep the car under their insurance so we could drive home today. About a block from the dealer she was hit from behind and pushed into a pole. I walked back to the dealership and told them what happened, and the salesman and manger jumped right into action. Had the car towed and had my wife in a rental. They fixed the damage at their bodyshop (which is one of the best in the area), and the car came back looking brand new after a pretty serious accident. I was so impressed with the service, I bought my new 06 Civic Si at Martin. The initial sales guy I dealt with seemed a bit shifty up front, so I requested a different sales guy. I had done my homework previously and Martin agreed to "match" the lowest price I found. We struck a deal, got great financing, and even a decent price for my trade in.I would and do recommend Martin, and will most likely purchase my next car from them. YMMV.As far as the bad reviews on this site, it seems to me that these buyers went in with an "I'm gonna get screwed mentality." It seems unfair that some reviews rate as a bad experience when they didn't purchase, or even talk about pricing. I'm not saying that I'm not defensive, but I do my research before I set foot in the dealership. I call before I go, and verify the price they advertise is the price I'm going to get. The salesman already knows that I'm an educated consumer, that way there's a lot less room for shenanigans. For the people who just up and decide they want a new car, go to the dealer, and swallow the first price offered then complain how they got ripped off, I have no sympathy. For the reviewer who is having problems with their service department, it may be time to consider a lawyer.BTW, Martin's website is truly a step above any other dealerships'. They show the car, inside and out, mileage, history, and price. Their pre-owned prices are about the best you'll find at any dealer, and I don't think it takes much to get them to agree to a price match if you find a lower one.-Steve