Used Cars for Sale at Maserati of Cleveland in Cleveland, OH

Steven

Feb 14, 2021

The team at Maserati of Cleveland under GM Matt Frazier's leadership was outstanding. The first class customer service and excellent professionalism shown throughout the sales process was the best I've ever experienced from a dealership and for the purchase of a vehicle. I own many luxury brands but Matt Frazier made sure that Maserati was in a class of its own. Matt always went above and beyond to make sure I was happy and got everything I wanted. He was always available at all times of the day, night and weekends. His responsiveness was always lightning fast. Because of Matt and his team, I look forward to owning more Maserati's in the future! Great job to Maserati of Cleveland for a job well done!! Thank you.

Melissa H

Mar 13, 2021

The customer service is outstanding. I was in a fender bender and my car had to go down the street to a shop for repair. I wanted something checked on my car while it was that way (I live on the east side) and Mike in the service department was so accommodating going to the collision center and taking care of my car so i did not have to make several trips. He really goes above and beyond for you. And everyone who works here seems to be very friendly and interested in making sure you receive the best care. It’s greatly appreciated!

Larry Cates

Jun 20, 2021

An iconic Italian exotic. Would love to own a Gran Turismo someday. This dealership is under the umbrella of the Bernie Moreno Companies known for quality sales and service. Inventory is low.

Tiffany Rothberger

Feb 4, 2021

From the moment you walk in the door it’s a breath of fresh air! I was greeted by a friendly woman at the front desk. She immediately asked if she could get me water, fresh coffee or help me in any way. My sales associate was Greg. He was a no pressure sales representative and an excellent communicator. He made our transaction stress free! I had explained to Greg that we were very nervous about coming in due to COVID. He put my mind at ease by his professionalism. The whole staff was masked and kept there distance. Hand sanitizer was set up throughout the building. Jason in finance was excellent as well. He had all of our paperwork ready so that we could be in and out immediately! The team at Maserati Middleburg Heights needs more than a five star review!

Scott Deliman

Mar 3, 2021

A shout out and many thanks to Mike Bonitati and the service team! I screwed something up in my Ghibli and they got me right in (without focusing on my bonehead mistake, I might add), had the loaner fired up and ready for the day, and corrected the issue right away. While there, Mike researched the vehicle and determined the first owner had prepaid annual service still available and let me know he coordinated to apply that credit for me to get an annual service, and he got me taken care of in a day - no charge! Thanks for going above and beyond, Mike. That was a professional and classy move.