Used Cars for Sale at Mastria Buick GMC in Raynham, MA

Sue9494

Sep 3, 2016

I went in to just test drive a GMC Terrain. Paul was my salesman. I told him what I was looking for and he showed me several Terrain's, had me test drive them and explained everything. I made my purchase that day. Paul walked me through it all and made all very easy and painlessThank you PaulSue C

Christine BG

Aug 21, 2016

I highly recommend the team at Mastria Cadillac. I have purchased many vehicles and I can't stand the dealership games when negotiating a price. That was not the case at all at Mastria. They are fair and upfront. No pressure. No games. This was by far the most pleasant car buying experience I have ever had. I will definitely go back!

craig d

Aug 15, 2016

both the internet dept and sales dept worked with me to find the car I wanted at the price I wanted and was always professional and courteous.

Martina

Aug 15, 2016

This was the first time I have stepped into a dealership in the last 15 years. I did not enjoy my previous experience. Mastria was recommended through a friend. There was no pressure, I had a car in mind and that is what the salesmen focused on. Michael set us up with a test drive, and Jim was extremely patient answering questions and worked within my limited time frame. Maria in finance was fabulous.

Hello Kitty33

Aug 10, 2016

Michel Teixeira made my buying experience fast and easy, No matter what I asked or need he helped me. I would recomend him to anyone who wants to buy a buick,

Wren0618

Aug 7, 2016

No pressure. Allowed us time to shop and decide what we wanted. The lady in finance was excellent and. Very helpful Would definitely recommend them

Mark Burns

Aug 4, 2016

Michael Teixeira Was a pleasure to work with you got my truck delivered a day early for my convenience. I truly appreciate his effort I would recommend mastria to anyone who is looking for a reputable dealership.

Janet Mills

Jul 18, 2016

Had a pleasant experience buying a 2016 Buick Enclave. Salesperson Mike Teixera was great - answered all questions. Paperwork was a breeze with Maria Carvalho. Thanks much!

John Correira

Jun 25, 2016

James Conti, the sales rep was very patient and explained everything involved in comparing options in different models. He made a very stressful event very pleasant!

Car buying 123

Jun 2, 2016

I recently purchased a vehicle at Mastria in Raynham and the experience was outstanding.Mike was exceptional, and kept the process moving right along. There was no haggling and everythingwas upfront and honest. The team at Mastria were knowledgable , efficient , and professional.I would absolutely recommend Mike and this location to anyone interested in buying a vehicle!

Judy

May 11, 2016

Just bought my 1st Buick here . Great car buying experience at Mastria Buick GMC and Cadillac . Mike is very friendly and knowledgeable . Definitely will recommend this dealership .

Robj1358

May 3, 2016

Paul Oliveira was my salesman. He was great to work with. Very informative on the test ride. He worked very hard for me. He was also very nice to my kids. Ask for Paul Oliveira at Mastria GMC, Buick, Cadillac for your financing needs.

JC

Apr 22, 2016

I was fortunate to work with Jim Conti. Jim was very easy to work with and was very friendly. Jim was also able to have my new truck ready for me earlier than expected. I would absolutely refer anyone to him for their car or truck purchasing needs

Coachjim

Mar 30, 2016

Paul Oliveira and Dave were genuinely friendly, helpful and knowledgeable. The experience was smooth and stress-free.I got the vehicle I wanted, at a great price and I was able to drive away the same day.I have had several experiences with dealerships and sales people over the years and it was truly one of the best ever.

jge

Mar 29, 2016

Just bought a new Enclave from here. The price and service is great. I recommend this dealer. Although it is far from where I live, it worth being there.

Kmbranch

Mar 29, 2016

Worst dealer I've ever had to deal with! Our family needed (mainly wanted) a newer/bigger truck, so we decided to stop in. After 'making a deal' - it was all down hill. My cousin, and I, broke down a few days later 4 times! It failed inspection twice! I was stranded in California, Nevada, Utah, Oklahoma and again when we finally got home - but not after my cousin being stranded with our important/needed siezure medication. This cost THOUSANDS, that she doesn't have. 100% taken advantage of. Then on top of that, they refused to give her the same loner they give to all other customers because she is disabled and has a service dog. Thanks for nothing!

Sharesem

Mar 28, 2016

Customer service was great. Mark and Andrew was awesome they really worked with me to put me in a vehicle. I'm very happy.

pdoh7

Mar 24, 2016

I recently just purchased a 2015 Dodge Journey. Mike was extremely friendly and great to deal with. He had a lot of knowledge and was great in assisting with the perfect car selection.

agal123

Mar 22, 2016

Not only am I in love with my new car, but I'm confident I got the best price with honest service, Dave T. was a huge help and made the process of buying my car go by really quick, He even came in on his day off to show me all of the odds and ends in my new car and helped me set up my Bluetooth. I'll definitely keep bringing my business here

Kat527

Mar 21, 2016

I recently bought a 2016 Cadillac SRX. Did not want to deal with pushy salesmen who didn't know much about the vehicles they were selling. Michael was young but extremely knowledgable about all the vehicles. He kept to his word about not calling me constantly. It was an enjoyable and comfortable experience working with him. All the people at the dealership were extremely friendly. Would definitely purchase another vehicle from there again.

Gus

Mar 19, 2016

Dave has a great personality, very informative, asks questions and listens to your needs, wants and helps make your buying experience a memorable one. Delivery of the Terrain was amazing, one on one, he helped me through the Onstar process and gave me an overview of my vehicle. Couldn'tbe happier!

APick

Mar 5, 2016

I came to Mastria from Connecticut to purchase my new car. Heard they were a reputable dealership and they had the car I wanted. they were quick with responses and I got to test drive my car no issues. In the end I am very satisfied with my experience!

Amy Riley

Mar 4, 2016

Excellent first-time buying experience. My salesman Matthew was very helpful and very knowledgeable about the vehicles. He was able to find the perfect vehicle at an outstanding price. Matt was very honest with me and made my SUV buying experience a great one!!! Friendly staff, professional, polite, no hassle or pressure - it was an all around fantastic experience. Thank you Mastria!!!

cruzefan

Mar 2, 2016

Excellent service and they were quick and they seemed very honest with me.

Ab Bagangan

Feb 21, 2016

Our daughter needed a new car. Saw one at Mastria so me and my wife went to take a look at it. Paul Oliveira set everything and we took the car out for a test drive. Test drive went well so we told Paul that we will be back with our daughter after work to finish the paperworks. In short, our daughter got the car she wanted and was ecstatic drving it out of the dealership lot. Thanks a lot to Paul and all the staffs that made my daughter's first car buying experience a memorable one.

Welchy

Feb 20, 2016

Knowledgeable staff, great prices, convenient hours and location. This was the second car or family had bought from there and we will continue to buy from and recommend. Great job Mastria!

PammiJean

Feb 18, 2016

We just bought a black Denali from Mastria. The salesman, Paul, was friendly, we never felt rushed, and there was no pressure or high salesmanship. It felt more like a friend who answered our questions and took the time to explain the different models. It was a pleasant experience and our second vehicle we have purchased from them. While Paul was checking something for us, others came in to see if we wanted coffee. The friendliest dealership we have ever gone to.

A123

Feb 11, 2016

Beware of Mastria Caddilac. They lied about my tire depth when I purchased the vehicle, when I went to get it inspected 2 days later they measured less than passing. I contacted Mastria & they refused to do anything for me and was told by the sales manager "you didn't even have 2 seconds after you drove it off the lot to bring it back". In addition they were supposed to fix a tear in my leather, instead they painted it. Awful company awful customer service.

Unhappy

Feb 11, 2016

i recently bought a truck from Mastria. Awful experience! When we received the truck, it had not been cleaned inside or out. Also, a 2nd key was not given. I have been trying to get them to fix the situation for the past two weeks. All I seem to get from them is the run around. This morning,I had the manager of ALL their dealerships, hang up on me! i thought the customer is always right? I guess that's true except at Mastria. I am sorry that I have been driven to write a negative review.

BrentB

Feb 10, 2016

I recently purchased a 2014 Toyota Tundra from Mastria and Matt Silva. I normally hate dealing with car dealerships but Matt and his finance manager made it very easy. We came to an agreement very quickly and there was not a lot back and forth. Matt was very experienced with truck that I bought and was always available for questions that I had. He was there for me from the start of the sale to the day I got my inspection sticker. I would highly recommend this dealership and Matt as they made buying a truck easy again.

JennyP

Feb 6, 2016

I walked into Mastria GMC and was fortunate to speak with several friendly employees. Michael Teixeira was professional, polite and extremely helpful in my Acadia purchasing process. Michael's customer service was superb and I will definitely be back. If you are looking for a quality dealership without the pressure, I would highly recommend Mastria GMC and Michael Teixeira!

Mike

Feb 2, 2016

Great experience. Our salesperson was Mario. Mario was very knowledgeable and was quick to answer any questions or concerns we had. He worked hard to get us the best deal possible. I will definitely recommend this dealer and salesperson to anybody looking to purchase a new vehicle.

rossmanma1

Feb 2, 2016

I sell cars by trade, I normally hate dealing with new car dealerships but in this case I had too. Luckily for me I was able to find the 2015 gmc 2500 that I was looking for at this dealership. I had sent emails to 4 different dealerships that had similar vehicles. told them what my trade was and the price I wanted to pay. Mastria was the only dealership to give me a proper response. Don't get me wrong they all responded but Mastria responded in a way that I thought I might get the best deal. My sales manager Dave greeted me at the door new who I was and introduced me to my salesman David Travis (nice Guy) He didn't push me treated me like a professional set me loose in the truck I told him the # I wanted they counter offered with a # I could live with and we made the deal. I was in and out of the finance office in less than 30 min. Your time may vary I paid cash. trucks great dealership is awesome. highly recommended.

TheRealTomBrady

Jan 29, 2016

My new car is fantastic, I love it. The Sales Person was great, knew a lot about the car was able to answer all of my questions. He helped me get the Car I wanted at the price I wanted.

chris8675309

Jan 25, 2016

No pressure and great customer service. Love our new vehicle! The deal was painless from start to finish. I highly recommend it to anyone looking to buy a car...new or used. The price was right and the salesman was awesome.

Kmbranch

Jan 22, 2016

Wow, I really hope you read this, this is NOT what was expected. I pulled in, not needing a truck, loved mine, but I did need something bigger - for towing. So I figured I'd just see what they had. I drove around & saw it; a 2012 GMC 3500, diesel, dually - Denali, in white! The exact truck on my "Wish" list. But my truck still had a loan on it, so a "wish" is all it was, I thought. Nope! James, my salesman, showed me the truck, but didn't just give me a recited page of info. He was very social, seemed truly interested in why I needed it, then after knowing that (I'm into rock crawling), I could tell he was actually interested in knowing more about the sport. It was relaxing knowing that I could have a regularl conversation about something other than someone saying "buy the truck" over & over again. Long story short (I'm just so happy with this, as it's not normal, haha) I spoke with not only him, but the sales manager as well; yes, I was nervous when he walked over, as that's usually when the "push" really comes, but it didn't. He wanted to just chat, make sure I had a great experience, asked how I liked the truck & told me that if there was anything he could do go help, let him know. I went home with a great feeling. Everyone, not just James & Paul, were kind, everyone had smiles, there were no awkward silences (there were plenty of customers there too, some taking test drives, some taking their new cars home, it gave me a good vibe).The next day, I went back & bought the truck! I got thousands more for my trade than anyone else had ever offered (went to two other dealers with in the past 4mo). Also, their truck was priced $3,000 below retail value! *All my research, not from them.So, I had to go to the dreaded finance office. But... No dread there! I ALWAYS have the Clear Bra (protects front from rock chips) and Resist-All (as I hate sap!), but I have always done that on my own; didn't have to! They offer it there, for so much less than what I would have paid. So between that and my extended warranty that raised my payment by $8 a month (totally worth it), I was told that they waive the deductible when the warranty work is done with them. Rock on! Thank you Steve! I know, my 'Short Story' was a bit long, but being in the equine industry, I'm big on being in depth with details. I hated going to dealerships, I'm a girl, no that shouldn't matter, but our subconscious sometimes tells us other wise. Not with Mastria! I'd send my mom, daughter, best friend & stranger there, nothing was shown but respect. No not everyone is going to like everywhere and yes, with reviews, you only get one side of the story. Hopefully you go see James, Paul, Steve (Brian too, my service rep that scheduled the clear bra and FREE loaner for me, so I didn't have to wait for it) & the rest of the crew on your next car shopping trip. I'm pretty close, but even if I move 1000 miles away, I would make a vacation of it & come see them for my next truck. Thank you everyone!Best wishes for 2016!

Rich

Jan 21, 2016

This was our 2nd time getting a car from Mastria and 2nd time using Chris. Chris is very knowledgeable about the cars. He is very professional and extremely friendly. He makes the car buying process quick and not stressful.

Nilson

Jan 20, 2016

Ive spent quite some time looking for a vehicle that would meet all my expectations. Ive also searched for a dealership that was not just trying to sell a product, but focused on what works for me. Mario Ferreira was very efficient and to the point when it came time to purchase my 2015 Cadillac. He took time to show me the features and explained the value of the purchase. What drove my decision was his professionalism and Can Do attitude. He worked well with my schedule and maximized the free time we had to finalize paperwork. If youre looking for someone to ensure that you get to the point and find a vehicle that meets your needs, I highly recommend Mario Ferreira.

Antonio Pereira

Jan 19, 2016

Walked in to Mastria GMC to look at one of their vehicles. I was greeted be a salesman Mario Ferreira. Mr. Ferreira was personable and honest. One of the best if not the best salesman I have ever delt with. If anyone is in the market to purchase a new or used car I would strongly recommend going to Mastria GMC and see Mario Ferreira.

Jmentonjr

Jan 17, 2016

Smooth, easy and quick. No high pressure sales. Mario was a pleasure to work with and is extremely knowledgable. Years ago I had a great experience with Mastria's service department, and this is why I chose to come back to Mastria while looking for a new SUV. I would recommend seeing Mario if you need anything!

Linda16

Jan 15, 2016

For the past several months, my old 2004 Buick Regal has been garaged more at Mastria, than it has been at our home. Getting very frustrated with all the service calls, I decided to look on-line at Mastria's website to see if there were any newer Buick Regals available. I did find one that was in line with our budget and my husband and I went to look at the car. As we approached the front door, Jim Conti swung the door open and welcomed us. He had a very friendly demeanor and he asked what he could do for us. I showed him the print out of the Regal I had seen and he invited us over to his desk to discuss it further. We decided we would like to take the car out for a "test drive" to see if it met our needs. As there was a problem in locating the keys to the car, Jim assured us he would find them. In the meantime, he also showed us another Regal that had just come into the lot. It was a much newer model and it had all the "bells and whistles" -- having much more to offer than the other car. We decided while they were looking for the keys to the other one, we would take this one out for a "test drive". Well, very immediately we focused our sights on the newer model. It drove like a charm, and was very pristine as well. Once we returned from our "testdrive" we had found that Jim had located the keys to the other one. Deciding to compare the two, we also took that one out for a "test drive" -- there was no comparison! Back to the showroom to negotiate financing for the newer car as our minds were made up to go for this one! We were introduced to Laura in Financing and she was eager to help us secure the financing we needed to purchase the newer car. Both Laura and Jim were professional and extremely helpful in closing the sale. I will be going in soon for a "tutorial" with Jim on the new car as it is loaded with many features that are unfamiliar to me. We chose Mastria Buick because we got our last car there and were extremely happy with our experience. It gives me great pleasure to award Jim, Laura and Mastria Buick, a 5-star rating! Thank you!!! Linda and Rob Kirschner

Bob G

Dec 27, 2015

Excellent professional dealer ship this is my second vehicle I have perchased,Chris Murry was a pleasure to deal with,he was helpful and is a asset to the dealership.thank you

MooMin

Dec 27, 2015

Excellent from start to finish! Overall first class customer service! 5 stars

Paul & Debbie

Dec 27, 2015

First time at this dealership as well as owners of a GMC truck. Our salesperson, Jamie McDonald was very helpful and knowledgeable. Purchase process went smoothly and we had our new truck a couple of days later. All the staff was very courteous and addressed all our needs. Would but from again!

Federico

Dec 15, 2015

Great experience! Excellent customer service and transparency of the informations throughout the whole experience. Robert has been very kind and helpful.

Maria

Dec 15, 2015

Everyone was very freindly and helpful. Paul was a pleasure to work with and I never felt pressured to buy anything. I would recommend anyone to go there. i absolutely love my new car!

Emma

Dec 4, 2015

I would recommend this dealership to anyone. They are friendly, caring and NOT pushy. Peter was our salesman and he was knowledgeable and easygoing. I've had difficult car buying experiences in the past and the last 2 cars I've bought from Mastria Mazda were relaxed and I felt both times like I got a good deal. Also, the service department at Mastria Mazda is honest and friendly! When I brought my newborn baby in and had to wait a few hours, they brought me to a quiet, private children's play area where I could wait in comfort for both me and my baby:) I will definately be using this dealership for both service and sales in the future.

Maria C Moniz

Dec 4, 2015

I have always felt that undertakers and car sales men were one in the same. Both preying on you in your weakest moment. I hated the experience and went into it with a big chip on my shoulder. UNTIL I went to Mastria GMC. One phone call to Vincent Mastria, I had the vehicle that I dreamed of. The whole experience was virtually painless. Vinnie called me within one day that he found my vehicle. One visit into the showroom (Only because it was a weekend) to sign papers and then another to drop off vanity plates. Then I was done! Within one week I had my vehicle! The service that I was delivered was above and beyond my wildest expectations. Going to the registry and the insurance agent so that the plates were mine. Delivery to my home. Getting the rain guards on the vehicle.... Just the whole experience was a dream... I would recommend this dealership to everyone. The personal attention delivered by Vincent, Paul and Walter was perfect! Thank You gentleman

StaceyL

Dec 4, 2015

All the staff I dealt with were all extremely helpful and beyond friendly. Our salesman Chris Murray went out of his way to get me the vehicle I was looking for with all the options I desired. Chris is very knowledgeable about the vehicles and made my buying experience a fun one. I would definitely do business in the future with Chris and that this dealership. Would also refer this dealership & salesman to family and friends.

Israel

Nov 20, 2015

Just wanted to take a second a to give a pat on the back of Mario Ferreira of GMC in raynham/Taunton. Excellent sales associate with great knowledge of the product and superior service! Let's keep this trend going just in case I have to come in for service!!

Colleen C

Nov 10, 2015

Felt like they worked relentlessly to find the best option for me. Both Jamie and Dave were genuine and made me feel comfortable in a process we all know can be more than stressful. Would recommend Mastria to anyone looking to purchase a new vehicle!

The Mello's

Nov 2, 2015

Derek was awesome. Mastria Mazda was recommended to me by a friend. Derek was great to work with. He was very attentive. His knowledge on the Mazda CX5 was impressive. This made me feel confident in my decision to choose this vehicle after a year of test driving many many SUVs. Although when dealing with financing there was a problem that in the end was rectified, that did take away the excitement of buying a new car. Derek again apologized for the error and management came over to apologize,but it was still disappointing to leave without the excitement I thought I should have had after leaving with my new car. All in all the whole Buying experience up until the very end was positive. My husband and I also just want to thank Derek for serving this country. I am loving my 2016 Mazda CX5 more and more each day! Zoom Zoom

Mastria Buick Fan!

Oct 31, 2015

Mario was great! No pressure, very knowledgeable and provided me with a completely stress free experience with buying a car!! Love driving my Buick Verano! Thank you!

Nate Graves

Oct 25, 2015

Couldn't be happier with my new Cadillac! Mario took excellent care of me throughout the buying process. Quick, easy, painless, and most importantly, comfortable. His service and knowledge were top notch, and after such a smooth transaction, I couldn't imagine buying a car anywhere else. If you're the type of person who feels nervous about buying a new car, or who often feels buyers remorse after such a purchase, go see Mario to put your mind at ease, and get you in the car your looking to buy! Again, couldn't be happier.

Vince

Oct 24, 2015

Steve O'Donell, Mario and the General sales manager were great to deal with.. I have since retired from the auto industry and have nothing but good things to say....Keep up the good work!! This has been my third vehicle in the last 3 years..

Tim Whitehead

Oct 21, 2015

I've purchased a few cars now and I have to say that this was the best experience so far. Through my employer I get a GM Supplier Discount which eliminates the back and forth on price. From the moment I walked in with my family we were greeted with a smile. We first met Dave, the General Sales Manager and he introduced us to our salesperson, Chris Murray. Chris was great. His knowledge of the GMC Terrain was extensive. My wife fell in love with the vehicle at the test drive and we knew this was the car we wanted. Chris and Paul took a look at our trade and made a fantastic offer on it, well above book value. We came to an agreement right away. I will not hesitate to go back to Mastria for our next vehicle purchase.

Diane Barnhart

Oct 16, 2015

I just want to thank Peter who works at the dealership for all his help and knowledge of the vehicle I chose and helping me decide what was best for me I would definitely recommend this dealership to my friends the service that was provided to me was excellent again thanks Peter for all your help

sox123

Oct 8, 2015

My wife's Cadillac was totaled in an accident. Luckily she escaped with minor injuries. We had been looking on line for a similar model and were coming how from a dealership when we decided to drop into Mastria Cadillac. We were greeted by the sales manager who directed us to Jim Conti. We liked Jim from the start. He was knowledgeable about the type vehicle we were interested in an his straight front and honest approach was terrific. He took my wife for a test drive in a 2013 Cadillac SRX and explained everything to her. She liked the car very much. When it came down to making the deal I let Jim know where we needed to be. He did what he needed to do get the deal done. It has been about 1 week since we purchased the vehicle and we could not have been any more pleased with both the car and our experience with Jim Conti and Matria Cadillac. Thanks you. Joe Carig

Mel Ramsey

Oct 5, 2015

Mario at mistria was wonderful. Took the time with us . Always retuned my phone calls . Just made you feel at ease . Anyone that's goes there ask for Mario he won't let you down

NewKIAGuy

Oct 1, 2015

I worked with Dave Travis on buying a 2014 KIA Optima. I called a half hour before they closed and they stayed open late to help me - definitely went the extra mile. After spending the weekend looking at cars at different dealerships, Dave and his management were a pleasure to work with. I highly recommend.

buick gal

Sep 28, 2015

Mr. THOMPSON was professional and never pressuring. I was apprehensive of leasing but he assured me that it was different that it had been in previous years. I was a good experience all around..

Buickgal72

Sep 27, 2015

I want to recognize Mario Ferreira .The nicest most helpful car salesman I have ever met!!!!!!!!! He is beyond amazing! Buy your next car from him!!!!! Mastria is the best. Everyone I encountered was friendly,funny,helpful,and sweet!!!!!!

buffy

Sep 7, 2015

I was looking for a Terrain SLE and after visiting 2 dealerships returned to Mastria and ended up buying a Terrain SLT. All the guys there were pleasant and friendly and our salesman, Paul Oliveira, was great to deal with.

sdpros

Aug 30, 2015

I thoroughly enjoyed my recent car buying experience. It was easy and stress free. Thank you to all of you! We shopped around for prices here in RI and Mastria had the best price by far! It was worth the drive!

Sarah R

Aug 27, 2015

Excellent car buying experience. Our dealer Dereck was very helpful and very knowledgeable in the vehicles. He was able to find us the perfect vehicle for our family at an outstanding price. I felt Dereck was very honest with us and made our car buying experience a great one!!! Even my husband who would rather go to the dentist then buy a new car had only good things to say about Dereck and the car buying experience. I also loved the kids room which kept my 3 year old occupied the whole time making it much easier for my husband and I to purchase our vehicle. The room has a full glass wall so we were able to watch him the entire time while going over paperwork.

New parents

Aug 23, 2015

We had come from another dealership and were met by Alex. He was great, he introduced himself and let us look around and take our time. It was great to not be pressured to buy a car. Because of this approach we put a deposit down that day and now we have a brand new CX5! Thank you!!

Klu70

Aug 21, 2015

I had an excellent car buying (actually leasing) experience at Mastria. The sales team VERY helpful in explaining the world of leasing to me. I was greeted with several friendly faces when I entered the dealership. They were very thorough in going over all of the many options on my new vehicle. I will highly recommend Mastria!

jcmustanggt

Aug 17, 2015

Spent 3 hours at the dealership and made the deal then they tell me to go home and the truck will be ready in an hour. Then I get a call saying they the rims on the truck was an add on and need to raise the price another $4000.00. This is after I spent 3 hours, dealt with 3 different people including the sales manger who finalized the deal. How do you miss that. Manager approves the deal, new exactly what truck it was then waits for me to get home all excited about the new truck to pull this bull move.This is a second time they tried to pull something. Shame on me but never again. Stay away! Very unprofessional and not the way to do business!

Amanda C

Aug 5, 2015

We has a wonderful experience when buying our Mazda cx5. Nick was very helpful and made buying a new car much easier. He went above and beyond to help with all my requests!

Anthony D

Aug 4, 2015

Had a great car buying experience at Mastria. The process was quick, easy, and stress free. Would definitely recomend checking out Mastria when buying your next car!

halp

Jul 31, 2015

I just purchased my second SRX from Mastria. I am very pleased with the experience I had dealing with Paul Oliviera. Paul is a real professional and made the buying experience very pleasant. I am also very pleased with the service I have received at the dealership over the past four years. This service was very instrumental in my returning to purchase another SRX. I highly recommend Mastria.

andreamatta

Jul 25, 2015

I received excellent service from my salesperson, Paul Oliveira. He was very attentive to our needs and made sure that everything was handled very effeciently.

nora

Jul 22, 2015

First time dealing with Mastria and while I have no experience with their repair dept..I must say that as a buyer, every person, from initial internet and phone people to manager and sales person mike were tip top. RELAXED professional vibe. I have not finished shopping for a car but the attitude at this dealership was r e f r e s h i n g . Also the car was detailed to a degree beyond the other 4 dealers we visited. Thx Mastria :)

Joe

Jul 13, 2015

Everyone was awesome, I would buy a car here again with Jim! It just takes way to long to buy a car. We spent two different days there and it was just a very slow process.

SPARKY

Jul 13, 2015

I have leased two Buicks with this company. On both occasions it has been a very easy process to go thru. The sales people have always been very helpful with me to make the right choice. They have shown there true colors as employees of Mastria Motors.

Jkelly67

Jul 8, 2015

I just purchased my new truck at masters from a gentleman mamed Mario. Mario was very knowledgable in regards to the vehicles he had on the lot, and helped me find exactly what I was looking for. He showed me the bells and whistles of my car and did so thoroughly. There was also no pressure to hurry up and buy, the whole experience was very stress free. Another gentleman Steve, who does the financing, was also very helpful and did everything he could to get me into my new car. Very down to earth, good people who know what they are doing ! Highly recommend this dealership and Mario!

JohnZiffer

Jul 5, 2015

Mario Ferreira, our sales consultant, did a great job helping us select the proper truck to tow our new 5th wheel camper trailer and a great riding vehicle as well! We found both in our 2015 GMC Sierra Denali. Mario is very knowledgeable of the various pick-up trucks, their load requirements and features for towing heavy loads safely. He guided us through the paperwork and gave us a thorough run-thru of the many features of the Denali. We highly recommend Mario Ferreira and Mastria Auto in Raynham for your new vehicle needs!

SGallo

Jul 4, 2015

I would recommend Mastria Mazda especially Dereck Viveiros when purchasing a new Mazda. Dereck is knowledgeable and took his time explaining everything. Thank you for making my car shopping experience pleasurable.

Escaladepjf

Jul 4, 2015

I was looking to trade my escalade for a newer model. We saw a used one online at mastria Cadillac and decided to take a ride. Within a few days I traded and drove away with a newer escalade. The sales team especially Mario could not have been any more helpful. I never felt pressured and would recommend any one looking for a vehicle to go to mastria in raynham and ask for Mario

tberkowitz

Jun 28, 2015

Went to Mastria looking for a specific vehicle and everyone helped us get into the vehicle we wanted with a great price. This is the best place to buy a vehicle, great friendly service from people who really care. David Travis and David McAvay both worked real hard to get us in the car we wanted. I highly recommend Mastria to anyone looking for their next new car.

WifeofTallGuy

Jun 21, 2015

We made a 50 mile drive with our one year old daughter to buy a car from Mastria Mazda. it was so worth it!! Alex Chaput of Mastria Mazda was an excellent sales person. My husband is 6'7" and doesn't fit in many cars. He showed us multiple cars of multiple makes and models patiently moving cars and going on five test drives with us! We took our one year old daughter with us car shopping and he went out of his way to make sure she was taken care of as well. Mastria Mazda was the third dealership we visited the weekend we bought our car and by far the most accommodating. We went to one toyota dealership that decided our process of having to sit in different models wasn't worth their time and told us to come back after we had done our research?! We did do our research but sitting in a car and seeing if my very tall husband's head hits the roof or legs fit under the wheel is necessary! We originally went to see a used Mazda 3 but it was sold 20mins before we arrived. We ended up getting a 2012 Hyundai Elantra and the manager Steve worked with Alex to give us a terrific price. The price was better than all other dealerships with similar cars within a 100 mile radius!!! This was after we spent hours trying to find "the right fit" car. Additionally as they are a Mazda dealership and not a Hyundai dealership and the front floor mats to the used car got misplaced, they gave us money to buy new ones and also gave us money to have another key made all in addition to giving us an unbelievable price?!!! We have been telling all of our friends about our experience Mastria Mazda. If you are a tall person you know how hard it can be to find a car. Please don't go anywhere else! The people at Mastria Mazda will take really good care of you. Five stars on all counts!!!!

Tyler G

Jun 14, 2015

This a multi purchase review. I have purchased several vehicles from the mastria motor group over the years and from a couple different lots. Their staff are always smiling and happy to help you with any questions, no matter how strange they seemed to be. My first vehicle from the Mazda family was the 2013 Mazda 3. Dereck Viveiros met me outside and we walked around the lot for a while trying to figure out what vehicle would be the best for my situation. Once we had decided to go for the Mazda 3 he sat me down and walked me thru the process, then he was off and running getting everything together for me. Unfortunately about three months from that purchase I was in a hit and run that totaled my car. Crazyness is all I can remember but once again Dereck Viveiros and Mark Striggles helped me jump into the Mazda 5 which was even better! They have put in many hours making sure that I was taken care of thru all of I and I can not wait to go back for my next car!

Amanda

Jun 5, 2015

I was looking for a specific used vehicle and went to Mastria even though it was a 30 min drive. I went in with an aggressive set price in mind knowing that I didn't want to spend all day doing the "back and forth" dance. Mario understood my position completely and worked on his end to get a good price the first time. David came right out and we made a deal in minutes. Paperwork with Mark was a breeze. There was some mix-up with the plates but Mario drove out to my house last night and put them on at 9:00pm! Very nice service and the friendliness of these gentlemen can't be beat.

Bc16

May 22, 2015

Mario Ferriera was great to work with, he make the purchase of my cadillac seamless. Went above and beyond to make sure my vehicle was just what I wanted. Would highly reccomend mastria gmc cadillac.

Nurse513

May 18, 2015

I went in to Mastria with my boyfriend who needed to have his car looked at, I did NOT go there looking to purchase a car at all. I have always loved the Buick Enclave, thought owning one was a far off dream. Dave McAvay and, Mario Ferreira, indulged my whim to look at one, listen as I explained the history of poor car purchasing choices I had made, and neither one seemed phased by the negative situation I was in with my current car. Today I am the excited, thrilled, overjoyed owner of. Buick Enclave, and I owe it all to the great people at Mastria. Thank you for making this the Best decision , the easiest decision, and all dealerships are NOT alike...Mastria you are the Best.

Tom Worsley

May 17, 2015

Charles Thomson is a great person who keep me up to date after I ordered my new canyon from the factory. He notified me when the vehicle arrived, and offered to come in on his day off to ensure the truck was ready for me to pick up. he answered all of my questions, and was always very professional.

jayne b

May 14, 2015

I was very happy with the help i received from chris murray.He was very polite,very professional and knowledgeable .He really does a great job! MY new Buick verano was ready when promised and Chris took time to go over all the cars features.

DonnaNurse

May 14, 2015

The entire experience was effortless, Mario Ferriera and Dave McAvoy took the time to listen to me regarding my trepidation about buying a car, past mistakes in purchasing the wrong car, and promised they could help me get the car I really wanted, and assured me the payments would not be outrageous. Well, they did what they promised and more, really. I am in the car I always wanted, my payments are significantly lower, and I still find it hard to believe. Dave, who greeted me when I first walked into Mastia, asked me if I needed help, I joked with him and said there was no way they could help me, but I was my birthday and I was just looking to satisfy my curiosity, when I explained to him the situation I was in with my current car, he said I bet we can help you, and he introduced me to Marioo. Mario was easy to talk to, very relatable, and assured me throughout the process if at any point I was unsure, unhappy, or had any questions, to speak up. I can honestly say my experience at Mastria was the "BEST" experience ever in a car dealership, and thank you to Dave, Mario, and Yes even Steve, the finance guy, they were all very respectful, considerate, and easy to work with!

Barb

May 4, 2015

We went to Mastria first as we purchased our other Buick there. We wanted some info on leasing vs buying. After sitting with Jim for a little while, we determined that buying used made the best sense for us. Thank you Jim.

Brian

Apr 25, 2015

I had an excellent experience with the Mazda dealership. My salesman Alex Chaput was very nice and walked me through everything and took care of everything for me. I would absolutely recommend this dealer to anyone. Thanks for everything. Hope to do business with them in the future.

bobatrita

Apr 20, 2015

excellent experience buying our Acadia Denali from Ron Holt Dave Travisat Mario they all had a part in this experience and can"t say enough about the professional part of it all would recommend this GMC dlr to anyone no question!

LJones

Apr 17, 2015

Wasn't sure if I was going to get approved, but Dereck Vivieros and his team made it happen! Great customer service from start to finish. Dereck picked the perfect vehicle based on our likes and wants. I would recommend him to anyone who is interested in purchasing a car.

Stacey

Apr 15, 2015

Overall great experience. Ethan provided a high level of customer service. He was professional and polite. I would recommend my friends and family to Mastria Mazda.

anibal.tavares

Apr 14, 2015

This is the fourth vehicle my wife and I have purchased from Mastria. We are always treated well, so we will continue to come back.

Elizaml588

Apr 2, 2015

Mario was very helpful and he has been working with me for a few weeks to find something that fits my needs.He is a great salesmen and has been very patient and keeps in contact with me with something could fit my needs.He is a great asset to this company and I am very impressed with visot with Mario!Thank you!

lsilva66

Apr 2, 2015

I enjoyed my buying experience. Paul was very kind and helpful. I would recommend him to all of my fiends and family. He truly cares about his customers.

CJ

Mar 25, 2015

This was our second transaction with Mastria Mazda in Raynham! Undoubtedly, I'm sure we'll return in the future! Manny was really helpful during out trade-in process and was eager to help find the best new car for us! We've been very happy with the service that this dealership provides and never feel hustled or pressured! That makes a world of difference!!

Shanen B.

Mar 15, 2015

Mario worked his buttocks off. I'm enjoying my new vehicle and look forward to purchasing a 3rd vehicle from Mastria when the time is right.

Melanie

Mar 9, 2015

My husband and I purchased 2 new vehicles from Mastria and were more then satisfied with the service we received! We are very happy with our purchases and never once felt pressured by anyone in the dealership which is important to me I want to enjoy buying a vehicle and take my time making the right decisions and not be pressured into anything. We had a very knowledgable sales consultant Paul Oliveira that helped us through our entire purchase. I will be recommending Mastria to our friends and family!

Tim

Mar 7, 2015

Amazing salesmanship and service. Mario went above and beyond for my "New to me" purchase of my 2013 Ford Focus. They were detailing my new car and found a small dent. Mario went ahead and pushed back the delivery date a few days and had the dent fixed. He could have easily sent the car out with the small damage but went above and beyond to make the car perfect! Couldn't be more happier with his service. I will be recommending family and friends to deal with him for their vehicles. Thanks Mario! We love the car!!!

Katie

Mar 5, 2015

I was recently at mastria to lease a GMC Acadia. I had a great experience. Mario our salesperson answered all questions we had, and we had a few being the first time we were leasing a vehicle. Everyone was warm and inviting at the dealership and really willing to work with their customers.

juleec31

Mar 5, 2015

I had a wonderful experience at Mazda Mastria. Dereck Viveiros, my salesman was very friendly and helpful. He did everything he could to ensure that I got the right vehicle. Overall great experience!

Meghan

Mar 4, 2015

My experience was awesome, mario ferreira was so helpful and friendly, they went over the top to benefit me in the end. Im so thankful i went there

mchl_marshall

Feb 25, 2015

I've been going to Mastria for about 2 years for all my scheduled maintenance and found their service department to be very friendly and accommodating. I wanted to trade in my lease early and get into a truck. Dave Travis worked hard to get the deal done and with in a couple hours, I was the proud owner of a gorgeous 2015 GMC Sierra. Thanks Dave. PS, there is a flawless 2013 Buick Verano I traded in sitting on the lot.

Melissa C

Feb 22, 2015

I am a returning mazda customer. Mastria truly is a exceptional dealership. The entire staff is always so friendly! Our sales person jon was fabulous. He took his time and explained everything. I absolutely love my new car!! I am definitely returning again and I will most definitely recommend this dealership! Great job mastria!

Jay

Feb 8, 2015

Overall I had a great experience at Mastria Mazda in Raynham. My sales person Justin was great and the staff were all outstanding. I suggest everyone shop here!

Keith Helger

Feb 1, 2015

This was my first "new car" buying experience. Dereck was the biggest help and very knowledgeable on all aspects of the business. I plan on recommending anyone looking for a vehicle to go see him!

fststanggt02

Jan 29, 2015

I went to Mastria to check out a truck they had listed for sale. I went down on a Saturday afternoon to look at the truck and take it for a test drive. James Conti was my salesman and did everything he could in order to get me into the truck I wanted. I had been looking for a truck like the one I found at Mastria for months. I'd also like to thank Paul Deppisch the sales manager and Ronald Hold the GM for working with me. Great people and great experience!

rickfr

Jan 23, 2015

They had exactly what I was looking for no pressure from beginning to end .

rpresentato

Jan 7, 2015

I purchased a CTS several year ago, that broke down on me and spent September-December at the dealership while they were " fixing it". I literally had a loaner more than my own car- they continuously told me it was " fixed" I drive all of the way there only to have my car continuously break down over and over and over again! ( ONE time it broke down just after I left the dealership and got on the highway- 2 exits away)Stupid me traded in that car for a brand new ATS less than 2, years ago and where is my car? Back at Mastria!I broke down Saturday, called them to come get the car and bring me a loaner and initially they told me to call AAA! Then they hung up on me and 12 additional attempts later I finally spoke with someone in service. I was told a tow and a loaner were on the way and would be to me in 40 mins. 135 minutes later, after sitting in the freezing cold the tow and car showed up. I got a low end loaner and 6 days later I get a daily phone call stating that my engine is apart, they don't know what's wrong or how to fix it, but they'lol keep trying.

Shelby

Dec 26, 2014

Thank you Tom Sheenan for helping us find the perfect car. I appreciate all that was done to find our Acadia. I never expected the amount of features in my new car for the price. I would recommend this dealership, but mostly Tom to any car buyer.

tab

Dec 19, 2014

Buying my new car was a good experience. Other than a little misunderstanding in the beginning with a little back and forth my overall opinion is they got me into the car I wanted for the price I wanted at the end of the day. I would recommend this place to someone looking for a new vehicle. Bob thanks again for your help i love my vehicle.

summer329

Dec 16, 2014

My Husband (Remi Talbot) went to Mastria to buy our 2014 GMC Terrain on 11-29-14. We have done business with them in the past and swore we would never go there again. However, we did, like idiots! Here it is December 16, 2014 and we still do not have the GMC we purchased on 11-29-14 registered or inspected due to the lack of knowledge of the people at Mastria. They have had to fax us a purchase contract for the 3rd time with a new date to protect us just in case we happened to get stopped by the cops for no plate sticker or inspection sticker. I have a specialty plate and do to that they can't seem to figure out how to register this vehicle and get the correct paperwork from the previous lease company! What the xxxx is going on here? I hope the owner of Mastria sees this review and does something about this TODAY!!!!!! We turned in our lease vehicle when we purchased the new vehicle, however we are now paying insurance on 3 vehicles, one which we do not have anymore due to the incompetence of the Mastria people!!!!! Until the paperwork is completed we will continue to pay insurance on 3 vehicles one of which Mastria has back and has sold already!!!!!! What a way to do business!!!!!

Liana Brito

Dec 7, 2014

Leasing my new car at Mastria was truly a wonderful experience! After surching the Internet for different car dealers I decided to came to Mastria dealer The minute my husband and I entered the Mastria showroom, we could see and feel the difference. We were warmly greeted and promptly introduced to our salesman, Mario. Ferreira Mario intently listened to our needs and offered several suggestions. and asked a ton of questions before we chose our car. Throughout the process Mario was always patient, kind and courteous. Steve in the finance department went above and beyond in trying to find us a competitive interest rate. It I highly recommend the Mastria Dealership to anyone who is looking to buy a car!

DW

Nov 12, 2014

Buying my new car at Mastria was truly a wonderful experience! After having less than enjoyable visits to several other dealerships, I conceded to the fact that this is what it must be like to buy a car. Was I wrong! The minute my husband and I entered the Mastria showroom, we could see and feel the difference. We were warmly greeted and promptly introduced to our salesman, Mario. Mario intently listened to our needs and offered several suggestions. We test drove many cars and asked a ton of questions before we chose our Buick Lacrosse. Throughout the process Mario was always patient, kind and courteous. Steve in the finance department went above and beyond in trying to find us a competitive interest rate. It is without reservation that I highly recommend the Mastria Dealership to anyone who is looking to buy a car!

D Pazzia

Oct 6, 2014

From start to finished in less than 6 hours. I knew what I wanted to buy and with Scott's help it was possible. I drove off the lot with my new Cadillac the same day. I highly recommend for top quality service and competitive prices.

Ali

Sep 17, 2014

This was the easiest most pain free car buying experience I have ever had. Our rep Mario was so friendly and patient I would highly recommend him to anyone shopping for a vehicle. We had a terrible experience at a dealership nearby and were so impressed at the salesmanship and genuine care of the team at Mastria that we ended up buying a car from them on the spot and have no regrets. Thank you so much to everyone there especially Mario for helping us!

LoveMy3

Sep 14, 2014

Bob and Chris took great care of me throughout the buying process and I'd highly recommend Mastria Mazda to anybody who's in the market.

Lawanner

Sep 6, 2014

My salesperson was Robert McKenna who was a friendly, helpful honest guy. I highly recommend going to this guy he was the best understood my concern and assisted me purchasing a new Mazda CX5!! The financial person Mark was awesome as well!!

BROUNCE

Sep 3, 2014

I was looking at a 2007 Cadillac Escalade ESV. I called in and filled out a application online. I told them the down payment amount as well as giving them my pay stubs. I drove all the way from New Haven Ct. By the time i got there they told me the car had been sold. Mind you I already put down $100 to hold the car for me until the next day. So they told the guy they sold it to i was there first. They told me they would give me an opportunity to buy the vehicle first. Then they tell me they have to see if i qualify (xxx) THEY TOLD ME I QUALIFIED THE DAY BEFORE!!!!!! So they ran some scheme about how I can't afford the car and I would need a cosigner. I didn't have a cosigner so I couldn't purchase the vehicle. Wast of gas money and time. However I found another dealer with a newer model of the Cadillac and got a better deal, they wanted too much for the 07 and I got an 09 for pretty much the same price.

mbkenyon

Aug 19, 2014

I just had a horrible experience with Mastria which dragged on for 10 days due to management's dishonest, manipulative actions. I strongly urge people to stay away from this dealership. Once I finally walked away from the "crooked deal" I was able to negotiate a telephone purchase with another dealership which took 15 minutes. We negotiated a deal with Mastria, for a vehicle in NJ, with a salesman, then was told that we would lose a $1,500 rebate if we wanted the 0% financing. As we were leaving we were introduced to the sales manager, Paul Deppisch, who told us that he could absorb $600 of the rebate but that was the best that he could do. We called back a few days later and were told that the deal was the best that they could do. We agreed and put a deposit on the vehicle. The dealership was supposed to contact me first thing the next morning to update me on the timing of the swap. After not hearing anything all day I called the salesman and was told that the "vehicle was no longer available, the dealership had not updated its inventory", but they had some "more expensive vehicles that they could offer me". The lack of communication from the dealership gave me a feeling that something was up so I asked another dealership to do a search and found out that the vehicle was in fact available. We then contacted manager Robert Lefrancois and told him that we knew the vehicle was available. He said that the NJ dealership did not want to do a swap at the end of the month (this was taking place on the 31st) and to call them on the 1st. I made multiple calls to Rob on the 1st and did not get any response. However, he did have the salesman call me to again offer me more expensive vehicles. After demanding a phone call from management for the next morning, the salesman called and said that the swap would go thru on Monday and that we would need to come down and do the paperwork. I asked for confirmation on the price and financing terms. He noted that we would have to "revisit" that as it was now a new month. I responded that we had left the deposit on the 29th and that Mastria was responsible for dragging this into the next month. For 2 days we asked for an email confirmation on the price and financing terms. We received the specs, info on the rebates available, but no price. It became very apparent to us that Mastria had no intention of sticking to the price and financing terms that we had agreed upon at the time of the deposit. Their plan was to charge us the non-refundable deposit, get the car from NJ, then have us go in and find out that the price was not what we agreed upon. At that time we would be faced with losing our deposit, or be bullied into paying a higher price. At that time I emailed the 2 managers and salesman, backed out of the "deal" and let them know about our dissatisfaction. Of course, I never received an apology. This "deal" went on for 10 days. My husband and I have purchased 4 cars, 2 new and 2 used, in the last 11 months. We have probably been to 20 dealership and never dealt with such an unprofessional, dishonest dealership. I would also like to note that I am not naming the salesman as he was used by management as a pawn. He is a nice guy who was put in the middle because Paul and Rob did not have the decency to be honest with us. Unless you want to be manipulated, lied to, and treated with no respect, I urge you to stay far away from this dealership.

Nancy Tevis

Jul 30, 2014

They purchase used cars at auction and don't verify if they have clean titles from New York! It happened to me and it could easily happen to you! I got screwed and you could too! Check out my full review on Yelp

Tyler building&construction

Jul 28, 2014

The vehicle was found with all my options And then a deal was made and I was a very satisfied customer. Ron the service manager was very professional And honest. Jim my salesman was a great help Start to finish. All the team at Mastria was perfect. Will return for another purchase. Brian Machado.

ADoor

Jun 27, 2014

I had the best car buying experience at this dealer! Bob and Chris made sure that I got my car in the short timeframe I had. It was a very fast turnover from when I saw my car to when I was able to take it home. All of the repairs that needed to be done came out perfectly and my car looks pristine. I felt as though they both wanted me to get the best for my money. Not once did I feel as though they were being pushy or in my face like a lot of other dealers. I would absolutely come back here for future purchases as well as recommend this dealership to others.

Edward Orlando jr

Jun 21, 2014

We had a wonderful experience here showed us what we wanted no pressures fiendly and to the point we will be returning for are next car purchase

Benjamin's Girl

May 9, 2014

My credit was not so good an Bob and Mark had so much patience with me. Bob ran all over the place tryin to find a car I could afford while still meeting my long list I wants and needs. Mark spent the entire day fighting with banks to approve me. I owe a lot I these guys, because with a baby on the way, I now have a safe and reliable car to call my own. Thanks guys your the best my family appreciates it.

Diane

May 4, 2014

I had the pleasure of working with Kenneth Jewkes as my salesperson. He was honest and friendly and a great person to work with. The best!! I highly recommend Mastria Mazda for your next lease or purchase. Thank you Mastria for a job well done!

Crazy Mary

May 1, 2014

Salesmen asked a few simple questions and next thing I was looking at my BUICK dream car. My previous research on different web sites helped speed up the process. The test drive helped me choose the perfect color and model that fits my needs. The Salesmen showed me how to use all the new features on 2014 car. The negotiating of price and trade in went smoother than my earlier purchases at other dealers. The whole process was a great experience. I was so happy leaving same day with my new car! Best part -- all the paperwork and registration was done by dealership. You must visit them to buy your next car! Have been using their service department for many years and they are very reliable.

Kelly

Apr 29, 2014

I am a returning customer because of the attention and service we received from this dealership during the last car purchase. My previous salesman, Bill, has since retired and we were given Paul Oliveira in his place. Paul is professional, kind and eager to assist you in meeting your needs. He takes great pride in his work and you can see that immediately upon meeting him. We will be back again for the next one. This was once again a wonderful and hassle free experience for us! Thank you! I love my new car!!

Rachel Mendonca

Apr 26, 2014

I always dread having to buy a new car, but the experience I had with salesman Scott Fuoco changed that for me, and I will honestly never buy a car anywhere else. Steve Odonnell in the finance department also made me feel the highest level of comfort. I never once felt that I was being taken advantage of and I have already recommended Scott to friends and family! Thanks again!

Mark MONEYPENNY

Apr 11, 2014

I'm very pleased with my experience at Mastria gmc mark the salesman was very helpful and I was very impressed when they asked me if I wanted to take the truck, extended roadtest by let me take the truck home overnight and check all the features out and bring it back at the end of the next business day that was a tremendous help then let me decide if I was going to buy or not I can't believe they let me do that and I'm very pleased with their help I would recommend this dealership to anybody who is looking to buy a GMC . I did buy 2014 GMC Sierra.

Tracy w

Feb 28, 2014

Every time I go for an oil change I look at the new cars , this last oil change I caved and purchased a new vehicle . I traded in a mazda cx7 for the cx 5. Great purchase and the salesman Sam was excellent and not pushy like other salesman . Also adl who works at the service desk is excellent always smiling and very helpful. And he always remembers my name when I go in. Some people don't remember you even when you buy a car from them. Lol great experience will trade my new car in here in the future when the time comes. This is my third mazda.

Alice Lynch

Feb 26, 2014

Purchased a 2012 Nissan Altima from Evan at Mastria Nissan and was referred to him by my nephew Scott Fuoco who is a salesman for Mastria gmc service at both dealerships were excellent. Since then have had service for oil change and also a problem with my tire rim after hitting a pot hole service was exceptionally courteous and prompt . My experience was the best. Alice Lynch

Ty Mendes

Feb 25, 2014

Mark Person overall is great salesperson, he was very easy to deal with and made the buying experience simple and not overwhelming. Salespeople have a reputation of being so called piranhas once someone steps foot into an establishment but Mark was very pleasant. His knowledge of the product helped with all of the questions I had and I left very satisfied. Thank you Mark for a great buying experience!

Darlene Martin

Feb 16, 2014

I did my research on the internet and spoke to several dealers before choosing which cars I wanted to check out. I went there to drive the car I had looked at online and via email from the dealership but didn't like it that much. Bob Mckenna was my salesman and asked me questions to determine what I was looking for in a car. He was very helpful directing me to other cars that were a better fit and I found the right car. The process of negotiating a good deal, including a fair price for my trade in was painless. And when I went back to have some options installed Bob continued to go out of his way to arrange transportation for me on a Very busy Saturday. He answered all my questions and there was no pressure at all. I will buy my next car from him when the time comes.

Aldea Yanski

Feb 13, 2014

Facility was great. Our salesperson Mark Pearson was very hospitable! We will come back again. I probably could have gotten them lower on the price but very pleased with the service!

Chad Mills-Alspaugh

Jan 23, 2014

Jimmy was fantastic. Great salesperson and very knowledgable.

Peterson Curalov

Jan 9, 2014

I didn't get to buy it from them but the sales people were very professional and nice. Def. recommend ir

Robert Mills-Alspaugh

Dec 30, 2013

Jimmy Vibert was extremely hospitable and helpful. He was attentive and knowledgable of the product. In our case, the CX-5. The buying process was long and drawn out awaiting the arrival of our order, but ultimately the wait was worth it. I will refer any business that I can to Jimmy and the Mastria Mazda family. Continue to do business the way that you are, we appreciated it.

Katie G

Dec 5, 2013

My sales guy was Jimmy Vibert at Mastria Mazda. Right from the beginning Jimmy was kind and personable. He led my boyfriend and I right into my new Mazda cx-5 I ended up purchasing. He went above and beyond from all aspects of the car buying experience (which we all know can be awful.) Before we left the dealership he introduced me to the service crew and also made me my first appointment! Jimmy ran through the biggest changes in my new vehicle from my old one which was very helpful since I went from an Altima to an SUV. I will be recommending family and friends to come check out Mastria Mazda and ask for my friend Jimmy!

Brian D.

Nov 29, 2013

My salesman, Scott Fuoco, made this the easiest, most pleasant car buying experience I've ever had. He was a pleasure to deal with! Highly recommended.

S Rocha

Nov 14, 2013

My first experience was a few months after I purchased the car and there was an issue with the cooling blower in my seat. I asked for a rental and one was provided reluctantly with no charge. My car was repaired and picked up the next day. The following month I had an issue with my plug not working properly as well as a harsh shift from first to second from a stop. The plug was fixed the shift issue I was told could not be duplicated. I was not offered a rental again. I still had the shift issue but didn't know what else to do except drive my car that I needed for every day travel. While bringing in my car for the third oil change and then an alignment I mentioned that I still had a shift issue, the back plug still didn't work properly and the clock would not stay on the correct time. None of that was fixed even though they said the clock had been reprogrammed. In 10/12 while briinging it in for an oil change I noticed that my car made a loud noise while turning and my USB was now also not working. None of these issues were addressed. One day while pulling out of my garage. I noticed(on my brand new garage floor) that there was a pink fluid. It was also making noises and I called to have it looked at. My navigation was also not working properly which had been going on for awhile. The technician replaced my whole radio unit(which was an inconvenience as I lost over 1000 songs I had stored on the HDD. It seemed to fix the navigation problem however I was told there was no leak and it must have been from another vehicle. This pink fluid happened for months randomly and the noises only got worse. I brought the car back in the following month and was told the same thing...no leaks and the noises couldn't be checked because one tire had a bubble. My husband said we have tires for life. Guess what that didnt cover it! We picked up our car once again very upset. After five more leaks I brought it again two more times and I was beyond frustrated. I brought in the mat I placed under the car that was soiled pink. I took a picture of it and showed the technician finally they said it was the water pump and it was replaced. My next issue was getting into my car one morning and having no juice whatsoever. My car would not start and the lights were going crazy. We were able to finally jump it and get it to the dealer. The battery was replaced but it was only a quick fix...a couple weeks later I had he same issue and this time had to have the vehicle towed to Mastria. I was told there was an internal failure and that now past my regular warranty I had to pay for a deductible! Again this was something that should have already been fixed. I had no choice but to pay mind you I was onky 1k over the 50k warranty mark. Now shelling out more money than I should be and fighting to get rentals each time not to mention being inconvenienced I was very dissapointed with my once beloved car. Lets now talk about my last and finla experience with this sad service department. My car's noises were getting so much worse to the point it was embarressing to drive. On 11/11 of this year I brought my car in and explained again of all of the issues and the noises. We were called later in the day and told that it was because whomever did the last oil change shorted us and we were 3 quarts low on oil. Mastria is the only dealership to touch my car so apparently you shorted me oil. My husband explained we should not be charged and that I would call if I wanted them to do the oil change. I called and asked for an oil change and the tech was again condesending. . Now the last part in this story is by far the worst to me. I went in to pick up my vehicle in the early morning and was surprised to see all of the techs and service reps hanging around talking. They were talking bad about a customer and his wife who called back to have the oil change done!

shnatelcrystal

Nov 14, 2013

I am writing about my horrible experiences with this dealership and I would very much like for this to reach Rick Mastria. I want him to be aware of the kinds of employees he has in his service and sales department. In 2010 I purchased a Buick Lacrosse from Mastria with an extended warranty. They did not offer me a fair trade for my current vehicle which was a STS-V so my husband had to talk with another dealership to purchase it outright. I was in love with my custom ordered Buick. I was not however in love with the service department. My first experience was a few months after I purchased the car and there was an issue with the cooling blower in my seat. The service tech took all of the information and did not offer me a rental as I explained I needed to go to work. I asked for a rental and one was provided reluctantly with no charge. My car was repaired and picked up the next day. The following month I had an issue with my plug not working properly as well as a harsh shift from first to second from a stop. The plug was fixed the shift issue I was told could not be duplicated. I was not offered a rental again. I still had the shift issue but didn't know what else to do except drive my car that I needed for every day travel. While bringing in my car for the third oil change and then an alignment I mentioned that I still had a shift issue, the back plug still didn't work properly and the clock would not stay on the correct time. None of that was fixed even though they said the clock had been reprogrammed. In October 2012 while briinging it in for an oil change I noticed that my car made a loud noise while turning and my USB was now also not working. None of these issues were addressed. It is only because I loved my car that I kept it and was hoping to eventually get these issues addressed but the service technicians always made me feel like I was crazy especially with the next issue. One day while pulling out of my garage. I noticed(on my brand new garage floor) that there was a pink fluid. It was also making noises and I called to have it looked at. My navigation was also not working properly which had been going on for awhile.. The technician replaced my whole radio unit(which was an inconvenience as I lost over 1000 songs I had stored on the HDD. It seemed to fix the navigation problem however I was told there was no leak and it must have been from another vehicle. Again making me feel crazy I explained my car was the only one that goes in that spot. This pink fluid happened for months randomly and the noises only got worse. I brought the car back in the following month and was told the same thing...no leaks and the noises couldn't be checked because one tire had a bubble. My husband said we have tires for life. Guess what that didnt cover it! We picked up our car once again very upset. After five more leaks I brought it again two more times and I was beyond frustrated. I brought in the mat I placed under the car that was soiled pink. I took a picture of it and showed the technician finally they said it was the water pump and it was replaced. To take atleast 10 trips back and forth out of my way for an issue that should have been addressed is disgusting. My next issue was getting into my car one morning and having no juice whatsoever. My car would not start and the lights were going crazy. We were able to finally jump it and get it to the dealer. The battery was replaced but it was only a quick fix...a couple weeks later I had he same issue and this time had to have the vehicle towed to Mastria. I was told there was an internal failure and that now past my regular warranty I had to pay for a deductible! Again this was something that should have already been fixed. I had no choice but to pay mind you I was onky 1k over the 50k warranty mark. Now shelling out more money than I should be and fighting to get rentals each time not to mention being inconvenienced I was very dissapointed with my once beloved car. Lets now talk about my last and finla experience with this sad service department. My car's noises were getting so much worse to the point it was embarressing to drive. On November 11 of this year I brought my car in and explained again of all of the issues and the noises. We were called later in the day and told that it was because whomever did the last oil change shorted us and we were 3 quarts low on oil. Mastria is the only dealership to touch my car so apparently you shorted me oil. My husband explained that and the guy was very condesending and stated there would be a diagnostic fee. My husband explained we should not be charged and that I would call if I wanted them to do the oil change. I called and asked for an oil change and the tech was again condesending. Me and my husband looked at some Cadillacs but were treated a bit poorly from the sales manager so we figured we wouldn't bother looking further there. Now the last part in this story is by far the worst to me. I went in to pick up my vehicle in the early morning and was surprised to see all of the techs and service reps hanging around talking. They were talking bad about a customer and his wife who called back to have the oil change done! I am appauled that with such pooor service they have the nerve to talk openly in front of other customers about me and my car! I let them know how horrible and unprofessional that was and I said I was looking to purchase a new vehicle just to never have to deal with their service again. I meant it! I picked up my new Lexus yesterday and I had the best experience with sales and service in my life.

Gina Ethier

Nov 8, 2013

My name is Gina Ethier and I recently purchased a 2010 Nissan Rogue, through the Mastria Mazda dealership. My experience was great! My salesperson was Michael Mantell. He was great with the entire process and there for anything and everything that I needed. He was very patient and not pushy at all, much better than other car salesmen that I have dealt with in the past. I would recommend that anyone looking for a new or used car go on over to Mastria Mazda and you will be very happy you did. Ask for Michael Mantell when you do, and I promise you will not be disappointed!!!!

Jill Bourgeois

Nov 8, 2013

I have purchased several vehicles from dealerships in the past and have been disappointed with sales associates who treated me as commission not as a customer... I recently purchased a Mazda 3 from Mastria Mazda and couldn't be happier with this dealership and their sales associate Michael Mantell. Michael was friendly, professional, knowledgable about the car I purchased, and the inventory on the lot, but I am most impressed with the fact that I was treated as a customer not a commission. Michael went out of his way to send me updates on the progression of the sale. I really felt like I was kept in the loop from financing to detailing of the vehicle to the registration. If your looking to purchase a vehicle Michael Mantell is your guy!

Cotton M.

Nov 5, 2013

Had a great buying experience. Bob took a no-pressure sales approach, and I really appreciated that. They worked with me on price and worked hard to find me the exact car I wanted. And Bob has been great since, helping me out with getting accessories I'm looking to have installed on my new Mazda 6. The sales manager is also very easy to work with, as was the manager who arranged the extended warranty for me. I feel very comfortable in the dealership and with the service and parts people, whom Bob took the time to introduce me to personally.

Amanda

Oct 18, 2013

We bought a new GMC Terrain through Mastria. We love it! We dealt with Mark Person and he was awesome! He is knowledgable and very friendly, not pushy at all. We definitely recommend Mastria and Mark!

K.Reth

Oct 11, 2013

I am so....glad I bought my Acadia here, my sales man Paul O. Is a great person to work with very friendly and he definitely go out of his way to make a buying process easy and made sure you love the car, drive it out of the lot very happy. I would definitely recommend this place to anybody out there paul and the dealership team will make you feel like family every time you are there, when that day come if I ever want to buy another car this is the place for many years to come, told all my friends and family and this will be their place for their next car.

JR

Jun 9, 2013

I was looking for a Ridgeline to upgrade to from my Access Cab Tacoma. The Tacoma was under a lease and it was hard getting deals with other dealerships because they just didnt want to work with me on a deal. Mike O'Neil and his team tried their hardest to come up with a deal that was good for me and finally getting a deal after going through 13 different banks. Although I'm a Honda owner now, I would recommend any GMC owner to purchase their next GMC at Mastria.

Katie

Jun 6, 2013

My husband and I went to Mastria GMC recently and purchased a brand new 2013 GMC Acadia! Not only am I in love with the SUV, but the quality of service here is phenomenal! We walked around the parking lot for about 10 minutes without being rushed by over zealous salesmen. And my husband and I had recently purchased a brand new Chevy truck where the experience was much less desirable, so needless to say we had our guards up! But never even needed them! Our salesman Scott Fuoco was not pushy, they didn't even take my keys and trap us there like many other dealerships have. He was knowledgable and friendly and was just so "matter-of fact" you knew he genuinely cared & enjoyed what he does! After taking the vehicle home we noticed a tail light was holding some moisture in the casing.. The service department made an appointment for it to be looked at.. We waited less than an hour in a cozy waiting area & since they didn't have the part they needed they would order it & contact me.. The best part was they vacuumed the inside of the car & washed the outside of the vehicle before I went home! All complimentary! I would highly recommend this dealership to everyone! Ask for Scott! Thank you Scott & Mastria GMC! Can't wait to continue my business with you for years to come!

PattiD

May 15, 2013

Although this review is a few months late, (I thought I had posted one immediately after, but think I failed to hit the final key!) I still continue to have nothing but the highest of praise for Mastria Mazda and our salesperson, Michael Mantell! Moving from a minivan to an SUV was a big change and Michael made the process pleasant and easy. He's the antithesis of the "salesman stereotype." Michael listened to our needs, our budget and helped us make the right decision for us. We LOVE our CX9 - the transition from minivan to SUV has been not only seamless, I only wish we had done it sooner! I've also been really impressed with the service department....my oil change was scheduled quickly and done fast! Waiting lounge was great. I've recommended the 3Ms to many of my friends already- Mazda, Mastria, Michael! PS. My husband is a salesman cynic and even he was blown away!

KCruz

May 11, 2013

Traded in my rav4 for a Mazda 3 and it was the best decision ever. Dereck was my salesman. He was honest friendly and went above and beyond to help me. As well as the other guys. Barry Johnathan and Adiel. When I went in to get my sticker they even gave it a bath.

tinaz

Apr 26, 2013

I was pleasantly surprised when my husband brought me to the Mazda dealership. They weren't on my radar when I began my search for a new vehicle. The dealership was very clean, all the staff was very nice and did not pressure me when I first began to take a look around. When I was ready to begin the serious discussion the salesman, Mike Mantell, was super helpful, very knowledgeable and very patient with all my questions. I couldn't have asked for a more easy going process/experience. I'd recommend this dealership, the car and the salesman to friends and family.

Chappy81

Apr 25, 2013

While I love my new Mazda CX5, I wish I never bought it at Mastria Mazda in Raynham, MA. They have the worst customer service I have ever dealt with in any company. From the salesman who left a rude and inappropriate message on my husband's voice mail after we bought the car, all the way up to the owner, Rick Mastria. I was completely disappointed and shocked at the lack of professionalism and integrity. I can promise I will never step foot in another Mastria dealership. I strongly recommend anyone looking to buy a new vehicle steer clear of any Mastria dealership!!

DianeN

Apr 25, 2013

I brought my Mazda CX-7 in for a 'new noise' which we all know is annoying. They knew the exact problem before they even inspected the car. Re-assured me that they would take care of everything. Even though I didn't have an appointment, they were more than welcoming. Waiting room was clean and comfortable. Icing on the cake = they even washed and vacuumed my car! Talk about service.

Gary

Apr 25, 2013

Hi My son and I were looking for a used car for him. Michael Mantell at Masteria Mazda, was great! He showed up cars. We bought a car there and Michael explained everything to my son, had car detailed cleaned and put gas in it and told him any problems to give him a call . will go there again

LiLac

Apr 21, 2013

As a satisfied customer of Mastria Mazda, I recommend you include them in your search of a vehicle. They were highly recommended to me by family members who live in the area and I found Mastria to be very pleasant to deal with. They are more of a "family style" business which I found refreshing after shopping numerous competitors throughout MA. I ultimately purchased my car from them as they were very professional and accommodating. I look forward to revisiting the nice staff for my maintenance needs in the future (something I cannot say about my 2 previous Mazda service dealers). I am a loyal Mazda owner with my previous Mazda family vehicle lasting us 11 years, I wanted to purchase another for my family of 5 and 2 dogs. I am very familiar with a few Mazda competitors of Mastria and am very pleased w/the purchase experience I had here. So glad family pointed them out to me.

LP

Apr 17, 2013

Barry in the service department was great to work with and made our experience very easy. He was very professional, called us with estimates as he said he would, had the work finished on time, provided us with a full size rental car without charge and made sure everything we needed done was taken care of prior to us coming to pick up the car. I would suggest Mastria service deparment to all of my friends and family.

antonio v

Apr 16, 2013

Arrived at lot and was greated by micheal mantell, He was a great help in the purchase of my daughters first car. I highly recommend this dealer to anyone looking for great quality cars. Drop by and and ask for micheal mantell you will be happy you did. Antonio V.

MATT P

Apr 7, 2013

Michael Mantell was caring, attentive, professional...very refreshing to meet Michael ..changed my outlook on salesman and I actually enjoyed the car buying process..Very detailed and communication was fantastic. Will be going to for friends family and myself for a lifetime..TRUST..ZOOM ZOOM

Olga Parker

Apr 2, 2013

Gary Hight was not pushy at all. I am very happy with the purchase of the Mazda Miata , drives beautiful, thank you. Olga Parker

Steve

Mar 28, 2013

Bob & Matt were both very easy to work with in determining if a new Mazda 6 was the right car. Originally not on the list of cars to check out, I decided to give the redesigned 6 a look at the insistence of an inlaw who knows his cars. The Mazda 6 GT looks great both inside & out, drives very well, and can be had with all the options desired on a higher end car for much less $$. Combined with Mazda's reputation for reliability, I decided to go for it. I'm rooting for Mazda and hope they produced a winner that will change people's minds. I tend to take the long term view as to whether the car will live up to my expectations. Being a new model, only time will tell if I made a good choice, but so far so good. This is my second car I have bought from Mastria (1st Mazda), and both experiences have been excellent. As the saying in the car business goes - make sure you shop them last! PS - if you have a "good" trade make sure you have them bring in a manager who can evaluate your car for re sale with some of the local dealerships they have a relationship with rather than straight wholesale.

Proud new car owner!

Mar 26, 2013

Wonderful customer service, there's no pressure in buying, and a good atmosphere. My salesman was Jonathan Cabral and he was wonderful! He was an absolute pleasure who got me into a car that had everything I wanted. He had much knowledge of the vehicle. He made it a pleasant experience!!! I will do business again! Thank you!!!

katcrystalbowl lady

Mar 24, 2013

It was a wonderful experience.Everyone worked so hard with us to find the right car, the best financing, all with real concern. Everyone was very helpful.

A zoom zoomer

Mar 23, 2013

Quality Excellent Appeal Excellent Service Excellent All of the staff are super nice and I got all of my questions answered without hesitation. It was a pain free experience.My salesman had expert knowledge of Mazda's and he was great to talk to.

Kathleen

Mar 23, 2013

Service scheduled for that same day was offered, however, I scheduled for very next day. Staff brought me to my home and back to shop to pick up my car. All staff were courteous and friendly, and... fixed my problem engine light. Two prior attempts, at other repair shops, were unsuccessful in correctly diagnosing or fixing this issue. Thank you

carbuyer

Mar 19, 2013

I walked in there never thinking I would be able to purchase a new car, but Bob and Matt were able to show me that I could. They were very patient and after showing me several options, got me into a new car for a price that I could afford. They were very helpful and did not have the attitude that other dealerships usually show.

Brianna lee

Mar 18, 2013

Everyone was super helpful and friendly. Very knowledgable and happy to help. Mike is the best mechanic!

Brandon

Mar 12, 2013

Great service took care of all my recalls and especially liked the free car wash at the end of the service.

Loving my Mazda ZOOM ZOOM

Mar 10, 2013

I had done a lot of research on a Mazda 5 and received a couple of internet prices on the vehicle with the options I wanted. Mastria gave me the best price. When I got to the dealership it was the exact price they had qouated. They offered me a fair price for my trade. It was the easist experience I have ever had buying a car, from sales to finance. Drove off the lot within a hour. Great place!

Very Happy customer

Mar 8, 2013

I really can't enough about the sales staff and management. They do exactlly what they say that they will do.Our salesmen (Bill O'neil) was one of the best with no false promises or pressure. They are in the midst of working on the building but we came first with attention to detail. I only wish that all automobile salespeople were so good. Ron

JT

Mar 2, 2013

Mastria Mazda had the vehicle my family was looking for at a reasonable price. The salesman was very helpful but not pushy. The GM and Finance Manager were very cooperative and helpful with car buying experience. Overall an excellent experience.

Limey

Feb 25, 2013

I knew exactly what I wanted; they didn't have it in inventory. But, three days later: there it was! The exact car I was looking for. I basically sold it to myself but, the assistance Gary gave me was more than adequate. Brian in the finance dept took care of the paperwork and I was soon leaving the parking lot with my brand new Black Beauty!! A 2013 Mazda 3 5-door in Black mica with black leather interior. Sweet ride!!!

Rodrigo

Feb 23, 2013

The best customer service and the best price, I was there for a oil change and don't thing that will ever go anywhere else.

Lucky 13.

Feb 22, 2013

The Great Nimo snow storm of 2013 was my breaking point. I needed a bigger vehicle that would handle in the snow,so I did not feel as if I was sledding in the snow with my car! Went to Mastria Buick/GMC to have my previous vehicle checked for a recall. A gentleman named Bill O'Neil was suggested to me from a stranger at the gas station, who was driving a Terrain Denali. He Raved about the facility and the performance of his truck! So I took it from there......The Service was awsome. The facility was clean, even under construction! The deal was made. The price was right. I was glad they had explained to me, about leasing a vehicle. Love it! I drove home in a 2013 Terrain Denali. Now I can work overnoc,with pending snow storms,without the fear of driving to and from work! Thanks Mastria Family, You're the BEST!

tomstottjulieraposo

Oct 3, 2012

I would recommend the salesman I had to anyone his name was Paul Oliveria. He was willing to listen to what vehicle I wanted and all the stuff that I needed. He promised everything to happen the way it was suppose to. He was really good and easy going, very friendly and great with me. I am just wwaiting on fog lights that they ordered for my GMC sierra because they were broken. So a great experience so far until the fog lights are installed.

gammaray1212hotmail.com

Sep 1, 2012

Drove from pretty far away, test drove the car I was looking at and wanted make a deal, salesman was extremely disrespectful. They offered me less than half of book value for my trade in and acted as if I clearly couldn't afford the car I was interested in. On top of this, when I was leaving I came out to my car to find the license plates on my car were gone. It turned out they mixed up my car with another car that was being traded in. Overall completely unprofessional and uncomfortable experience. Would not go back to this dealer for any car no matter how great a deal they were offering.

Mcgrathryan

Jul 16, 2012

I booked a test drive. When I arrived the car was not ready. I met with Paul, the manager who could not find a sales person anywhere. When he did the car was buried up front not ready the go for the appointment I had. Then the car would not start. No apologies for my wasted time. Why sched appointments and don't you think that they should make sure the car works before offering it for sale.

mistybrown

May 21, 2012

My husband and I had worked with Bill on a prior purchaseand he was the primary reason for going back this time. Heis the total opposite of the "car salesman" we all have dealtwith in the past. He is truly the best representation of anycar dealer we've ever dealt with. Absolutely no pressure,upfront honesty, willing to go out of his way to make the carbuying process a truly enjoyable experience. He should givelessons to every car salesman out there to show them how itshould be done. No wonder he's succcessful at his trade.Thank you, Bill. We will be back!Deb and Bob Brown

dbuckwyld

Jan 3, 2012

I bought a 2011 Yukon. The sale of the vehicle was great. Very fast and to the point. After taking delivery of this truck I found out it had been in an accident as well as used as a rental care by the previous owner. None of this was told to me at the time of sale. Paul Oliviera assured me that this vehicle was "perfect". After 3 trips to the service dept for multiple problems i brought all of this to the managers attention.(Bill Fegley). Bill proceeded to intimidate me in the lot saying "it's fixed the wreck is not our problem". M y wife witnessed the entire altercation. Today I sat down with Rick Mastria himself and was told that it will cost me a few thousand dollars to "get out from under it". So 30k buys you a previosly rented and wrecked vehicle from Mastria Gmc.

jakstin

Nov 26, 2011

This my first truck bought from Bill , my second vehicle bought from Mastria . Bill Oneil was definitely hired for his professional and personal manner. I felt like Bill was working for me. Bill thanks you for all your help it was a pleasure .From your new friends at Capeway Nursery. John Akstin

pcourcy

Nov 15, 2011

I gave this dealership as well as Colleen Trotman the highest ranking because I have no complaints about my experience there...something that isn't very common at most other dealers. While everyone at Mastria seems to have a good team and good system working together to make it easier for the buyer, Colleen went beyond that with her friendliness and understanding of what the consumer wants and how to give them a level of comfort that makes the big decision clearer and less pressured. I bought a 2011 Hyundai Sonata at a comfortable price and Colleen has been very helpful with the transition from my old car to this one. I can tell she is well respected by the rest of the Mastria employees and I recommend her to all of you.

rstanley09

Nov 10, 2011

Everyone at Mastria GMC goes above and beyond .. nothing was ever pushed in one direction they all really take there time and explain and make sure that you the customer is happy !!!

gagnonma

Nov 8, 2011

While friendly, we found the staff at this dealership to be dishonest & were not upfront with us at all. We drove 100 miles for nothing after having provided a credit card for a deposit on a vehicle that was sold the previous day & we were never notified. Trying to remain open minded when the sales manager said he could search a 500 radius to find a similar comparable vehicle we were in agreement & willing to continue to work with them. They did not come through & rather than being honest & apologizing that they couldn't find anything comparable within the price range we were looking, Colleen told us the similar car they found at a dealership in CT was no longer available, that is was sold. We confirmed the vehicle she was referring to, hung up the phone & called the dealership to confirm. Surprise, we were told the car was still available, had not been sold, did not even have a deposit on it. We asked if they were absolutely sure & after a short wait on hold for the confirmation it was confirmed that the vehicle was still available for purchase. Our assumption was that Mastria simply was not willing to match the price of the original vehicle we were interested in, they were not willing to follow through with the price they originally quoted for a trade-in vehicle, and they simply have no integrity at all. Thank you Mastria for validating exactly why I dislike car dealerships and car salespeople.

pcteck

Oct 22, 2011

I recently bought a Cadillac CTS & Mark Coogan was one of the reasons. We drove 2 hours from East Hartford because of the great communication we had the the dealership & Mark plus the awesome price. We had been to many dealerships allot closer but felt comfortable with Mark & the Mastria staff. The drive was well worth it because we saved quite a bit of money. The no pressure approach was quite welcome. I felt more like I was having a conversation with a friend. This, along with the amount of knowledge Mark had on this particular car helped me with my final purchase. I would highly recommend the whole Mastria family when buying your next car. From the moment you walk in the door, you know your in the right place.

ltah2

Oct 17, 2011

Terrific service and very low key. Colleen was a great help to us. We would definitely recommend both Mastria and her to our family and friends. Thanks for all your help!

DMC4700

Oct 12, 2011

Extremely satisfied, treated by friendly staff and made to feel welcome and at ease. I required some special services and Mark,along with Gregg Connor,Rudy Britto and Rick Mastria all went to bat for me to do right by me. They all were awesome and Put me at ease. Good price, awesome follow thru and doing the Registry part , I had many cars but Mastria made me feel comfortable about making such a major purchase. There was no "nickle and dime" attitude at Mastria. I have allready told a few family and friends that I highly recommend this dealership,,and I had never set foot in it before looking for this car! I really was made to feel like part of the family there! I will definitey service and when time comes , buy another vehicle at Mastria and hopfully Mark will still be working there !! if you had stars then I would give it 5 stars !!

worlda

Oct 6, 2011

This dealer all needs to stay away from this dealer very misleading the finance guy does not know his business does not call it's customer backso all please look before you go to this dealer

rfarretta

Oct 2, 2011

We have purchased a few vehicles from Mastria in the past several years and each time it has been a very enjoyable experience. Our most recent purchase was the Buick LaCrosse. Our sales person was Joe Oliveira who right from the start was very friendly, hospitable and knowledgeable in assisting us with selecting the right automobile. We also worked with Bill Fegley, the Sales Manager, who went above and beyond in helping Joe secure the deal. In addition Tom Thompson in Finance also did a great job. At no point within the purchase did we ever feel pressured to make any decisions we were not comfortable with. I'm sure we will continue to go to Mastria to purchase future vehicles since the sales and management team really make us feel like we are a customer instead of just another number in meeting their sales quota for the month.

gaelic and garlic

Sep 30, 2011

Our experience with Mastria Buick was excellent. We have bought and traded in many cars throughout the years. This was the first time we didn't feel as though we were being pressured or the dealership was doing us the favor. Bill O'Neil is the kind of salesman we like to deal with. He is soft-spoken, honest and helpful. He found us the exact Buick Regal we were looking for. The sales manager, Bill Fegley, made the numbers work for us. Together, both men did a great job. We can't say enough about the overall atmosphere at Mastria. Everyone who works there has a great attitude. It was pleasure to do business there.

bairdtoby

Sep 21, 2011

This the second vehicle We have purchased from this dealer and both experiences have been great. All the staff is very friendly and accomadating as well as knowledgable. We tried several vehicles before deciding on the Enclave and we are extremely happy wih our purchase as well as the trade-in allowance we received for our Malibu. We have used the service department for regular as well as warrantee service and they are tops Many thanks to a wonderful dearlership

ganggreen4

Sep 19, 2011

This is the third vehicle my wife or I have purchased from Mastria. I have previously purchased 2 Saturns. My wife needed a vehicle, we saw 2 on line to look at, and Paul took us right to those 2 vehicles. He is a very friendly, outgoing person, he is not your typical salesman period! He met all our needs and requests in a timely manner. Paul made us feel very comfortable, and Tom (finance) was great as well. There was no "sweating us out" like we read about all the time. We are very pleased with the whole experience, and will be sure to look up Paul and Mastria when we need another vehicle.

jhea56

Sep 16, 2011

My recent purchase of a GMC Sierra was a great experience! Colleen Trotman,the salesperson, was friendly,knowledgable and very helpful. She listened to what I was looking for and answered all my questions. I ended up with the truck I wanted and I am very happy with the whole purchase process!!!

grissoni

Sep 13, 2011

My fabulous salesperson was Joe, who took a personal interest in getting me the car I wanted. I cannot say enough great things about Joe and Mastria Buick. The service department led by Glen is beyond excellent. The entire Mastria family are just that and that extends to their customers. I will recommend them to my family and friends when they are in the market for a car.

Linda E. O'Brien

Sep 1, 2011

My husband and I went to buy a new car and selected a Buick Regal. After the weekend we decided to try a GMC Terrain and asked if the sale could be changed. There was no hassel or confusion, Bill said certainly and we were able to change our minds for a different vehicle. Bill made us feel very comfortabel and gave us the time to think about our decision. A little more paperwork had to be done but not once were we made to feel like we caused any confusion or inconvenience. It was a very pleasant experience and Bill stayed with us the whole time. Our daughter and son-in-law wanted to see the vehicle , so we took a ride to their house. Our grandsons thought the Terrain looked very "hip" and "cool" for Gram and Grandpa to drive. We really felt like we made the right decision. We would definitely recommend Mastria GMC to our family and friends.

SANDY PICKERING

Aug 31, 2011

I DID MY RESEARCH ON THE VEHICLE I WANTED, I FOUND IT ON YAHOO CARS. I CALLED AND THE SUV WAS STILL AVAILABLE. I DID A TEST DRIVE AND LOVED IT AND THE REST IS HISTORY YOU SOLD A USED HONDA PILOT THANKS FOR ALL YOUR HELP YOUR STAFF AT GMC WAS GREAT!!!!

sbaric

Aug 30, 2011

I recently purchased a 2011 Terrain from Mastria and could not be happier. I spoke with Ron Holtz over the phone, and explained what my wife and I were looking for. He went right to work and found us the exact car we were looking for. When I came in the car was ready, paperwork was ready to be signed and as I signed the papers my Salesperson Coleen helped by getting the plates off my trade, and transferring some bags from my old car to the new Terrain. I could not be happier with everyone that I worked with at Mastria. Thank you Ron, Damien, Coleen, and Steve!

Grace Guerrero

Aug 18, 2011

Was contemplating buying new SUV. Paul called recently, his phone personality prompted me to come back to Mastria. He was as engaging in person. Have bought many new cars through the years--this experience rated tops.

marc2fg

Aug 14, 2011

I just purchased a new Cadillac SRX from Coleen. Her attitude and professionalism are unsurpassed. You could tell she enjoyed what she was doing and wanted to make sure that the car she was selling was the right match and fit for you. Never any pressure just pure attention and a desire to please the customer.Bill Fegley is the Sales Manager and is well versed in all aspects of the business. He also has the same desire to please the customer. I found him to be refreshingly honest and up front. He has a personality that will not quit.I found them both excellent to deal with. They are not the kind of individuals who just sell a car and forget about you. You can tell that if you need them in the future they will be there.I highly recommend Coleen and Bill to anyone.

Bikerwill

Aug 10, 2011

Very friendly ,quality car and good service Bill Oneil was an excellent salepeson and a pleasure to do business with. Was a very good dealership

jcholtz

Aug 10, 2011

Fast, to the point transaction. Keith was very professional in every aspect and didn't waste my time. Good selection and fair price. I would recommend this dealer to friends.

cknight24

Aug 8, 2011

I came in at closing time on a Friday and Paul couldn't have been more helpful. The next morning i came in and took the truck for a test-drive. I decided to make an offer and Paul was great. No 45 minute wait here. Thanks again Paul.

peachess1782

Aug 3, 2011

With an out-of-state move approaching, I needed to find an affordable car quickly. I had done my homework and had a particular car in mind (which I found online at Mastria), but I visited a few other dealers first for comparison. I soon found myself in what I call the pit of despair of used car shopping: dealers who only pitch cars far beyond your price range, who don't care to answer questions, and who push you to purchase ANY car rather than helping you find the RIGHT car. One of these dealers was located just down the street from Mastria and actually carried the very car I was looking for - at a better price - but the sales approach was so off-putting that my fiance and I couldn't leave the dealership fast enough! We made our way to Mastria and met Paul, whose warm personality and ability to answer questions put our minds at ease. Purchasing a car is a big decision, but it was an easy one for me with Paul (and a great management team) there to help.

maryz98

Aug 1, 2011

Paul was extremely friendly and courteous .This was the first time I purchased a car without my husband's help .Paul explained every feature of the car,told me about the the registration of the car, and directed me to the finance gentleman. When I left the dealership I was very confident driving my car and understanding all the complicated gadgets in the car.It was truly a pleasant experience .

vonenron

Aug 1, 2011

Paul Oliviera was my sales person. I have been buying company vehicles for 25 years and he was very professional and excellent to deal with. I am completely happy with my purchases and I will be back to Mastria in three years to do it again!

gussie

Jul 30, 2011

Paul was very friendly and professional. The finance dept went very smooth. The only problem was I traded in an undrivable car and needed the company to pick the car up. One week after the sale, the car was still sitting in my driveway.

mastriatom

Jul 29, 2011

Great customer service, great vehicle availability, great pricing, great hours of operation, great clean work environment, great vehicle options, great choices for financing or leasing, overall great experience.

GLand

Jul 25, 2011

I found an ad on Ebay for a 2011 LaCrosse they were selling. I contacted the Mastria via an email and they got right back and set up an appointment. I believe the person who returned my email was Ron, the Business Manager; This was on the weekend. When I arrived at the dealership, I spoke with the receptionist; she called the sales manager who in turn call Paul Oliveira, the Sales Consultant. I met Paul immediately and we went right outside to look at the car. He had a great smile and very friendly; I felt at ease right away. We went for a test drive and we discussed not only some of the features of the car, but also he wanted to know about me. At the end of the test drive, I felt I had known him for several years; just a great guy!There was never any pressure to buy the car. After returning from vacation, the car was ready, it was very clean inside and out. There were new plates on the car and it had been inspected. All I had to do was drive the car home.I would highly recommend this dealership for new or used cars.GLRutland, MAThe geographical center of MA