Connie Widick

17 de ago. de 2015

Andy Collins took extra time explaining all the features of the car. There is more technology than I was familiar with. Everyone at McAuley's has always gone the extra mile. Both Sales and Service.

David Svendsen

29 de jul. de 2015

Easy, quick, and friendly! Enjoyed the rental for a couple days while waiting for the vehicle to be completed. All issues were addressed and the car was nice and clean for pick up!

Emily Ward

28 de jul. de 2015

We had a pretty good idea of the car we wanted to look at when we came in. We weren't pressured at all by the salesman. He didn't even ride along on our test drive. The whole process was very smooth and everyone is incredibly friendly. Best car buying experience!

David Righthouse

5 de jul. de 2015

Service was good. However, I was expecting a complimentary car wash. The outside of the windows were wiped down but the vehicle was not washed. I'm not sure if the complimentary car wash has been eliminated so I may have gotten what I was due.

Morris Peterson

27 de jun. de 2015

I had a very 'knotty' issue with a factory recall, although it was not resolved; the survice team went out of their way to attempt a satisfying fix. I cannot say enough for the effort that was expended,personal phone calls, and demonstrations...I could not have asked for more. I will continue to Persue this at the factory level but the shop, especially 'Susan' was outstandingly helpful!

Richard Escola

11 de jun. de 2015

All service was done under warrantee - oil change, tire rotation and battery replacement. This was done as though I was a family member. Much appreciated.

George Lewin

5 de jun. de 2015

This was my first experience with McAuley Motors. I was very pleased with the service provided on my Ford. McAuley has made me a very happy customer.

Rosie Okubo

25 de may. de 2015

As a new resident and not knowing any of the businesses in the area, I was not sure how the service would be. I was delighted to find the service to be excellent and at the level I have become accustomed to as a Lincoln owner.Thank you for being there and making this a pleasant experience.

Helen L. Bellew

4 de may. de 2015

I had a problem with the door latch sensor, saying my door was ajar. While I had my car serviced, this problem was also taken care of in a timely fashion. I always receive speedy, courteous attention when I visit your service department. I was also given a courtesy car while mine was being repaired.

Bradley Larsen

13 de abr. de 2015

We purchased a pre-owned 2012 Lincoln MKX. Jose and Aron helped us out and the experience could not have been better. We will gladlymake the trip from Fresno to Merced the next time we are in the market for a new vehicle.

Rosario Hernandezpalafo

7 de abr. de 2015

The service was good and it was a reasonable wait time

Sherri Champion-white

2 de abr. de 2015

The service was exceptional. I needed an oil change and expressed other areas of concern. The service department checked all of my concerns called me to approve and gave me an affordable quote. They took me to work and picked me up when my car was complete. I received a clean well running vehicle. Thank you!

Tom Dixon

20 de mar. de 2015

They treat you like family/friends. Always concerned they have completely taken care of my concerns. More dealerships needs to follow McAuley's example!I only rated the facilities lower because it's an old building. It's always well maintained and clean. It adds to the "old time" small town dealership they have, whether intentioned or not. It also helps keep prices down.

Happy customer

2 de mar. de 2015

I was looking for a reliable place to take my older car for service. There were several things I wanted to have checked out and fixed. My friend recommended McAuley. I called them and told them what I wanted to have done. Susan told me how she would like to address my concerns and gave me a time when I could bring my car in. I have to say I was very happy with overall service that I received from them. They gave my car a full check out and called to let me know what they thought needed to be done. I really appreciated that they were conservative in there recommendations. I felt a level of trust and comfort with their service that I have not felt from any mechanic in a long time. I will definitely be taking my car there for service again. Thank you McAuley, for you professionalism.

David Dominguez

25 de feb. de 2015

As always our experience was one of complete satisfaction with the wore and the friendliness of the staff. I would not change any thing.

Rick Eason

20 de feb. de 2015

Delivered when promised, works great! Always friendly service, knowledgeable staff.

Mark and Carol Hays

19 de feb. de 2015

Our experience with McAuley was top notch. We found a car online that they had in stock. Called and asked to come see it. They stayed two hours past closing to accomodate us (we were driving from Visalia). We got there, test drove the car, signed the paperwork and drove away within half an hour. Thank you, Jose, for your great customer service and Matt for staying and running the paperwork for us. Additionally, there was just one little thing wrong with our CPO MKX and before we could call them, they called US to let us know they had the part and would get it to us ASAP. Just a really great experience! Thank you!

Tony Homen

12 de feb. de 2015

Bought my 2011 f250 at another dealership went there one time not very pleased with service first time at McAuley very good experience thank you.

Peggy Allen

11 de feb. de 2015

Very nice people and wonderful service will be back again. My trust is in your staff as always the best

Henry Reyes

9 de feb. de 2015

I had a wonderful experience with customer service technician and professionalism

Shawn Dwyer

5 de feb. de 2015

I had a simple repair, but I was impressed with how fast the service staff took care of it. I advised I wasn't in a hurry but nevertheless the repair was done promptly. Quality service!!!

Rebecca Ortiz

5 de feb. de 2015

Andy was fantastic very down home very personable, No pressure, felt very welcome, unlike the sales man here in Fresno got a GREAT!!! Deal actually 2000 under what salesman in Fresno said they could not do with vheicle same year, Was well worth the drive,Will be looking for another car soon and will be giving Andy another visit

Valued Customer

2 de feb. de 2015

Vehicle was delivered back clean, on time, and all things were fixed that needed attention.

David Dutra

26 de ene. de 2015

This is my second Lincoln from McAuley Motors, wouldn't be back if I wasn't happen with the service and people involved. Very easy and pleasant experience.

Mark Herfurth

22 de ene. de 2015

The service was great as always. I needed a car this time and they got a car for me to drive while mine was being fixed.

Mariela Garcia

20 de ene. de 2015

Great service, friendly staff. Made purchasing a car easy. Definitely recommend this place.

Garth Pecchenino

13 de ene. de 2015

The service department was very professional and diligent. They communicated to us the problems and allowed us to decide how to proceed. They made a special effort to complete the work in a timely way so I could leave on a trip.

Kimberly Sicairos

10 de ene. de 2015

I had my Ford Edge service there and the check engine light was on. They replace part changed oil. The service staff was great ! Mite be alittle expensive then other places but well worth it!!

James Davis

9 de ene. de 2015

Lincoln Navigator, which we love. Staff was very helpful, knowledgeable and friendly. Andy, our salesman was great. Best car buying experience we have had.

Valued Customer

2 de ene. de 2015

Timely and helpful service, I like doing business here.

Peter Tinetti

31 de dic. de 2014

Trust is important and I know I can always trust their recommendations and their work.

Samantha E Mondo

29 de dic. de 2014

The people at McCauly Motors were very nice and got the job done efficiently

Gary Maran

16 de dic. de 2014

Bought a used Buick LaCrosse and your salesman Jose Manzo was great. Your security system may need to be reworked however once recovered your service has been exceptional.

S K

16 de dic. de 2014

Andy treated me well. I took a long time to make up my mind, and he was appropriately patient. Since I live in Fresno, he understood that some negotiating had to happen on the phone. Had he pressured me more, the sale would not have occurred. He took the time to work with me so that I left feeling very satisfied. No buyer's remorse.Happy Holidays.

Erick Martinez

11 de dic. de 2014

The service was done quickly and concisely. I admired the staff greatly, they welcomed me with open arms. I would recommend to anyone that needs to purchase or service a car.

Bert Bolding

5 de dic. de 2014

They went out of their way to get the job done so that my service truck could be back in service that same morning. A very big thanks & Merry Christmas to all.

Patricia Robertson

18 de nov. de 2014

Staff was extremely friendly and efficient. I drove in and my Lincoln loaner car was ready for me so I could continue my business while my car was being serviced. The service manager, Susie, was extremely knowledgeable, checked any recalls on my vechicle, and helped to expedite my servicing.

bob demkovichValued Customer

14 de nov. de 2014

it is a pleasure having pros. working on my car thank you.

shirley prater

29 de oct. de 2014

Friendly, fast & comfortable, clean place to wait.

Richard Walker

29 de oct. de 2014

Service was excellent as usual. Susie always explains what is happening and has the answers to any questions.

Julio Rincon

29 de oct. de 2014

Great customer service. The staff were friendly and attentive. The staff let me know that they will take a bit more time to finish doing the service on my car, which I appreciate for telling me. Where as other dealerships or workshops do not hesitate to tell a customer that it would take longer to do a service for whatever reason is encounter. McAuley Motors did a great job. My car runs better and feels better. Thank you!

Alfred Aleman

28 de oct. de 2014

Just want to say the staff and service was very prompt.Very professional. Thanks again !

Jimmy B.

20 de oct. de 2014

I had outstanding service at McAuley Motors in Merced. I took my 2003 Mitsubishi Outlander in for general maintenance. Susie, the service manager, was professional, knowledgeable and polite. The dealership and service department were clean, the customer waiting area comfortable. This is a top-notch business organization in Merced, California.

Valued Customer

16 de oct. de 2014

The drivers seat belt was broken on my wife's MKX. Suzie went out of her way to get it fixed ASAP. What an asset she is to the service department.

Sam

25 de sep. de 2014

The faulty clutch was driving me crazy so I'm glad they could fix it and now it drives perfect. Definitely glad I came here.

David Dominguez

13 de sep. de 2014

We purchased a Lincoln MKS vehicle and are quiet satisfied with it. The service has always been excellent, the work is always done on time and correct I have never had to bring the vehicle back because they did not do right the first.

Gary Jones

11 de sep. de 2014

Everything was excellent. Your staff did a great job.Thanks

mike and denice milligan

8 de sep. de 2014

Its nice to come to a dealership where the owner comes and talks to is customers in the shop waiting on there car. wants to make sure everybody is being taken care of.

AuntCarol

23 de may. de 2014

I have purchased numerous cars over the years from McAuley's and always get my cars serviced there. They are courteous, do a good job, give me a ride home or let me use a loaner when I need it. They are always good to deal with. They all have a good sense of humor too which is important to me! I would not hesitate to recommend McAuley's to anyone who needs a new car, a used car or service on their car. They are #!.

E.Roman, previous Merced resident

2 de abr. de 2014

I traveled over 40 miles to this dealer based on a recommendation. I did purchase a car from here and was extremely happy with the knowledge of the sales person. No matter what car I inquired about, he was able to discuss and answer all of my questions. All of their vehicles, new or used, were in tip top shape and looking sharp. Their prices are competive. I received exceptional service and would recommend this dealership to anyone in the market for a vehicle.

Mercedfan

29 de abr. de 2013

For years we have purchased new and used vehicles from McAuley Motors and have all of our vehicles serviced there. We've had nothing but positive experiences and help from Susie (and her father before her!). They have gone to bat for us with Ford when we've had a couple of issues over many years. Their sales department is friendly, low pressure. I can't speak to this one low review (it's hard to even make complete sense of it) but I would suggest folks try and judge for themselves...

patrick

18 de ene. de 2013

my car is maintained by this shop for several times from its original selma dealer but closed down. my car has a carbon fiber aftermarket hood with security hood latch. i specificaly reminded the service manager (susie) every time i live my car for service true them to take care of the car if they have questions. call me at the shop im working at.macualey and selma dealers has no problem doing maintanace oil chane etc with my vehicle even if it had aftermarket hood trunk and spoiler etc.i already had a bad experiece with the service before but had no choice but to bring it back to them coz ther the only mitsubishi dealer that carry oem parts in town. i drop my car for a waranty replacement and added an oil change while they have the car.after the oil changing (susie) called me and said that the car is ready and i can pick it up on my lunch time. when i came in at the dealer susie told me one hood latch doesnt close or lock. i asked her was the latch like that when i brougt it in and she said no. she gave me a bunch of excusses. i told her that shes been doing work on the vehicle several times why now. she also mentioned the mechanic that work on it is not familiar with it she thinks. before i left i noticed a crack on one of the handles and its bent due to exccesive force trying to lock it down. and told sussie about it. she offered to replace the latch of the same kind and promise to order the same exact one from the maufacturer and replace it as soon as possible. as long as they wont damaged anything else lets go and replace it (but) gave her a heads up right away that the hood latch came with the hood from the manufacturer altering or replacing will damged the hood and she said that he has a mechanic that knows how to work on those. so took the car and waited for the part to come in. called her almost every week since last time we talk about getting the part. and all i here from her is she talk to a shop in the bay area and they said they dont have it stock. finaly called her jan 7 2013 she said the same thing but after a a few days called me and said the part came in. went the shop again to get done finaly but found out the part is not the same carbon as what i have. after this is history!! shes saying that she odered the right part and take it or leave it that shes handing me 1 hood latch that she ordered that that the wrong color and that im on my own. i declined accepting the hood latch and called the shop that she ordered and spoke to the same guy named dan and told me that susie called there shop months ago asking for the item and never ordered not until a day after i called asking if the part that were waiting is here already( she was lying al this those months) all along. called the general mngr. the next day and left a message to call me as sson as possible. next day sussie(service mngr) called me instead and told that mark mcauley the general mngr. doesnt or refuse to speek with me due to sussie saying that they did not damaged the latch etc. everything is being a mess right now and non of this mngr. doenst whant to resolved my issue. even after calling mitsubishi corporate.