Used Cars for Sale at McCarthy Hyundai in Olathe, KS

vnash21277

Sep 24, 2016

I came, I saw, I bought! I feel like I got a reasonable deal at this dealership and that's all I have to say, I will make a commercial for you if the price is right!

aketzner

Sep 8, 2016

Terrence McConnell helped me find the right vehicle, made sure that we reached a fair deal, and was overall very helpful and professional. Thanks to Terrance for all the help.

Royalty

Sep 8, 2016

We were upside down in our car but desperately needed a new one. Terrance went over and above to make this happen with our specific needs. It was very difficult but he was able to meet everyone of our needs and we got a lot more car then we hoped for. We are ever grateful for his dedicated serviceWayne and Lee Bixby

Hyundai owner7

Aug 30, 2016

I have purchased 8 cars from McCarthy. I believe that I received a fair deal each time we do business. Great staff to work with each time. I did not care for the time wasted with the insurance quote. I am sure that it is a viable program but they are not going to be able to compete with my insurance company.

shellyac

Aug 30, 2016

McCarthy did not have the exact vehicle we wanted after our research, but found one within 200 miles. We got the Tuscon Eco we wanted!

Carm/KC

Aug 23, 2016

We purchased a 2017 Santa Fe Sport from Drew Campbell. He did a great job of helping me find the perfect car. This is the 3rd Hyundai we have purchased from McCarthy. Very satisfied!

rb1234-it

Aug 23, 2016

There is no other car dealership I would trust to do what it takes to satisfy me. I can't ever thank you all enough as I am never let down by your excellent cs skills and patience with customers.

Michael Schmidt

Aug 22, 2016

I purchased my car from McCarthy Chevrolet 2 years ago and have been bringing my car to McCarthy's Service Center ever since. Each time I've been in for standard service, my experience has been great. This last time Joe was very helpful and friendly, and had a nice chat while getting me into the system. He said it would take X amount of time and that is exactly how long it took. No surprises, ect. Always a great experience, friendly staff, and a large, comfortable and clean waiting room! I will keep coming back to have my Malibu serviced at McCarthy.

patelpb0

Aug 20, 2016

Manager need to be demoted. Finance department was very helpful and smart. Please change/update the forms of ownership name/s so that untrained staff can't make such a simple mistakes and create aggravation for us.

kcveepee

Aug 12, 2016

This is the 3rd Hyundai I have Purchased from McCarthy and my sales person has been Terrance McConnell each time. Just when I think the experience is maxed out he surprises me and kicks it up to another level. The dealership and all of its personal have been the most professional, friendly and inviting team I have ever dealt with which is why I continue to return time and time again.

jlcorrell

Aug 11, 2016

I have purchased my 3rd vehicle from McCarthy Hyundai. Their team is the best which is why I refer family and friends. I will keep coming back.

roginamurphy

Aug 10, 2016

First non luxury vehicle I've bought in over 10 years. Sales staff and vehicle surpass my expectations. I'm very happy with my purchase. This is the only part that stinks, having to get to 25 words.

kohara10

Jul 29, 2016

This is a great dealership with a large variety of vehicles to choose from. My salesman (Terrence) was easy to talk to and was very supportive to help me get a good deal on an awesome SUV. Thanks!

ayersd

Jul 28, 2016

The staff at McCarthy Hyundai treated us like we were the most important people in their dealership. They know customer service. We will buy our next car there.

zirjacks

Jul 28, 2016

Overall experience was good, they did what we asked as far as making the transaction as quick and painless as possible. I did however feel the number/amount of paperwork that had to be signed to be quite absurd. Also, on the hood of the car is not a dent or ding but looks to be a flaw in the paint or something has marred the appearance (it is a very small spot)

Trent

Jul 3, 2016

Terrence made buying a car a stress-free and enjoyable process. He was patient, informative, and genuinely helpful in finding us the right vehicle to meet our wants, needs, and budget. We love our Santa Fe Sport! If you need a great vehicle, go to McCarthy Hyundai and ask for Terrence!

bmartin66030

Jul 1, 2016

These folks will lie to your face. My wife leased a car and we got ready to turn the car in. We knew we were over the mileage so the extra $$ we knew about. Kim the leasing manager sat and told both my wife and I that they would hold the car till a rep came to look at it. Then if they found any wear an tear on the car, we would have the opportunity to fix the car. Well that was a lie, Hyundai charged us for tires, and some other B.S. And taxed everything. Don't ever lease from this dealership, they will tell you anything and lie to your face. I will never buy from McCarthy group ever again.

gnowak

Jun 29, 2016

Worked with Tom Wagner, good guy! Fair and easy to work with, knowledgeable. Kent Rose was great to work with as well. Overall a very pleasant experience. Do, love the car!

jlongston69

Jun 29, 2016

If you want to be overcharged and lied to, then this is the dealership for you! If you don't want anyone to explain ANY of the features of your vehicle to you...then this is the dealership for you! If you want to be pressured into things you don't want then again this is the dealership for you!

libby1952

Jun 24, 2016

Great experience. Terrence made the car buying experience pleasant and painless. I normally feel like im getting ripped off whenever I purchase a car but Terrence was very sincere and empathetic to my car buying concerns.

amysignskc

Jun 17, 2016

First time paying cash for car I thought it would go quicker. Not so. A+ for Kim in sales. Insurace rep was waste of time- waited 30 minutes for her and told her I like my insurance and then I moved to next step. Wish I could've skipped her.

larrywane

Jun 17, 2016

Our experience at McCarthy Hyundai was very good, the salesman was pleasant and professional and was very helpful. We would recommend the dealership if you're looking to buy a vehicle. This is our 3rd Hyundai and we've been very please with them so far.

england_shelby

Jun 10, 2016

Terrenece was very wonderful and professional. He throughouly showed the car and even showed different color options. He also answered all my questions. My overall experience was tremendous and easy going, not too overwhelming.

cars1

Jun 9, 2016

At last someone listened and helped. I am now a proud driver of a Hyundai. A chance glace at a Veloster and I was a goner. Kim Warner made it all happen. Through emails and phone calls we settled in a deal and I hadn't even driven the car. He even drove the car to me to finalize the deal and I'm over an hour away. Your the tops man. And a shout out to Chad Atchison for walking me through the finances. I even settled for the extended warranty. McCarthy has some pretty good people there in those two fellas.

madcustomer

Jun 8, 2016

I need the driver's side door gasket replaced, and have some recall work that needs to be done, on the same trip. They could not enter me into the system because I couldn't leave without the recall work done. I didn't have time to stay for that service. They told me that they needed a few days to order in the door gasket parts, so call ahead. I did that today, but since I wasn't checked into the system they have no record of what parts they need to order. I am required to prepay for these parts they say are special order, and if they order them wrong they cannot return them or issue credit. It is not convenient for me to visit the dealership (I live in a different part of town), and would like to get everything done in one trip. And not pay for a part that is mis-ordered. They are a Hyundai dealership, why can't they return a Hyundai part if it's unused?

kcsandbu

May 26, 2016

I worked with Tom Wagner on the purchase of my new Genesis. Tom and the dealership staff were great to work with. Good pricing and low pressure on the sale. They found the car, color and options I was looking for and had it here in a few days. I would recommend them to anyone interested in a Hyundai.

wanda.eison

May 12, 2016

This is my fourth car from the same dealership. I come back time after time because I trust them to do a good job on any service performed, the sales team listens to what I want and the finance team does not try to sell me things I don't want or need.

dewey.owens

May 9, 2016

Kim Warner has been excellent to work with and is the major reason I came back to buy another car from Mccarthy Related to the survey only. Requiring me to exceed 25words almost made me want to not continue.

jphifer

May 9, 2016

I was very pleased with all facets of the service of this dealership. My interests were first and foremost with them. Being a buyer of five Hyundai's I would trust that would be proof of the relationship I have with this dealership.

Xavieru

May 9, 2016

Even though I did not purchase my 2013 Hyundai Elantra from McCarthy Hyundai, they took care of my car like I did. I really appreciate the great service. Everyone was so welcoming and service exceeded my standards! Thank you Joe! I will be back for sure!

vinniea

Apr 26, 2016

Buying a car from Terrence was a great pleasure. He made the entire experience of car buying easy and enjoyable. This is my fourth car from him and will be back for more.

skeeter_graf

Apr 23, 2016

Great friendly people. We are previous owners and treated like family. General manager snd sales person anticipate your needs. Have used service dept and they always keep you informed and are quick.

pjmorris47

Apr 12, 2016

Excellent dealership to work with and will continue to go back as long as we are in the area. As far as I'm concerned they go above and beyond to make you feel good about your purchase. Awesome job McCarthy!

wzrdofwrds737

Apr 8, 2016

Kellen and his team made my new car experience exactly what it should be, excellent and hassle free. The level of service they provided was above and beyond what I expected. I spoke with a few others at the dealership during this transaction, but unfortunately I don't remember their names, just that they were very friendly.

trishalanette1

Apr 7, 2016

I love my car and Kellan did a great job! The only part the took a long time was at the end when I was waiting to meet with the person who did all the paperwork with me.

wisdomdelanoche

Apr 7, 2016

Kim Warner, my sales person, and Brian Lepic from your finance department did a great job walking me through the process of leasing a brand spank'n new 2016 Hyundai Elantra; I really appreciate their expertise and caring attitude toward me, considering this is the first vehicle I've ever leased. They were informative, direct, honest and well mannered. I could've asked for a better experience with your dealership. Thank you very very much!!!

regina.mccausland

Apr 4, 2016

Ron did a great job helping us surprise our daughter with a new car for her 18th Birthday. We will be sending all our friends to see Ron. Thanks again.

sbeck19712003

Apr 2, 2016

Kim and all the sales staff we had contact with were excellent to deal with. This is our 3rd car from Hyundai and we will be back again. We have told all our friends to go and take a look at McCarthy when they get ready to buy.

amalloy89

Mar 28, 2016

Frank and the rest of the staff at the dealership I worked with during the purchase of my Veloster were all fantastic. The whole process was very accommodating.

cocosrivisay

Mar 28, 2016

The sales team was very professional and worked as a team in helping us find the right car. There was no pressure just reassurance that we were buying a good car. Thank you

masmithii

Mar 28, 2016

The dealership did a outstanding job. They were the only dealership that sent a video on the car that I was looking at. Which made it a lot easier to go to the lot and look at the car and test drive it. Sales staff was great and made it easy to go through the process. Good place to buy a car...

JeremyM93

Mar 25, 2016

Just bought a new Hyundai Veloster from Kellen Storer. Overall, great experience with McCarthy Hyundai! So far I love my new car! The team there did a great job!

gottstein

Mar 21, 2016

Both times we have purchased from McCarthy Hyundai, we have been completely satisfied. Kim Warner and Michael Ball worked with us to get us in the car we love. Thanks guys!

cherylh38

Mar 14, 2016

McCarthy is a good dealership. Bought my last vehicle there 12 years ago and had a good experience then and a good experience this time as well. Everyone there professional and courteous and friendly.

kccane00

Mar 14, 2016

they were really nice. Gave us multiple options. Very curious. Worked with us on our price range and what we could afford. I would recommend this dealership to anyone.

ecrossley77

Mar 11, 2016

I had a fantastic experience with Ron, Mike and the Hyundai side of the transaction. Ron asked me a lot of questions about my needs and made sure I felt completely comfortable with my decision. However, the walk across the parking lot to do the paperwork was a differing in experience and I was less than impressed.

msellen99

Mar 11, 2016

I traded in my 2013 Elantra for a 2016 Elantra. Loved my car, but wanted the new options on the 2016. Friendly employees and not pushy. Very happy with my new car!

rrochte68

Mar 11, 2016

All of the employees of the dealership were friendly and helpful, especially Terrence McConnell, Frank Bellmeyer, and Michael Ball. I have bought several cars from them over the years and will continue to do so in the future.

Aegis

Mar 7, 2016

The entire experience was painless and productive. The Sales Person Terrence knew his products so well, no egotistically, just helpfully. He was not pushy or difficult to work with in any way. His boss Michael worked harder than anyone that I have ever worked with to get the exact car that I desired and was without a doubt one of the best sales managers that I had ever worked with. Overall, fantastic experience and I secured the perfect car.

Simon12

Mar 3, 2016

This is my third Hyundai that I have purchased from McCarthy Hyundai. Obviously, they are doing something right. The whole process went smoothly and efficiently from the test drive to the financing. They didn't have the exact car that I wanted but had it within a day from another state. Everyone was polite and helpful. Thanks to Kim Warner and Michael Ball for all of their help

McCarthyHyundaiCustomer

Feb 29, 2016

I purchased a car from McCarthy Hyundai and the experience was nothing but amazing from start to finish. Furthermore, the excellent customer care, I use the word care because the experience went well beyond customer service to ensure that all customers felt comfortable and attended to, continued to occur even after purchase. I worked specifically with Mike, Terrence, and Chad, all who went above and beyond to ensure that needs were met. My experience with McCarthy Hyundai Olathe was truly amazing and would recommend this dealership to anyone. My car shopping at McCarthy Hyundai will continue after this purchase without hesitation.

DSOUPENE

Feb 9, 2016

I want to thank McCarthy Auto Group very much for the way the employees treated us when we bought our new car thank you David Soupene

LOVETENGLF

Feb 8, 2016

Great place to buy/lease a car!!! This is our fourth Hyundai in 13 years!! Love our Sonotas and love McCarthy!!! I am sure that they will have our business for many years.??????

SSCOTTRN96

Feb 7, 2016

Great experience. Great sales person. Terrence was polite and patient. He was never pushy or aggressive. Mike worked with me on my price and my demands.

GOVEXP

Jan 19, 2016

Thank you Michael Ball and Kellen Storer for a great car buying experience. Although a little lengthy due to the finance portion of the car buying experience, Michael and Kellen were very helpful and would definitely recommend them.

SnR34

Jan 14, 2016

This dealership has a strong history in the community. Strengthening that position is the team that is currently resident at this location. Starting with Ron Solnosky, a bright listener and easy-mannered Sales Professional, to the high energy "help you any way we can" Sales Manager Michael Ball, these guys listed for what you want/need and go out of their way to find the precise vehicle to suits your tastes - whatever it takes. Finally, where the rubber meets the road so to speak, the "money guys" who help one distinguish between needs and wants, Kent Rose and Brian Lepic are fantastic representatives of the company. The entire team will sell you whatever is best for you, but the combination of the listener, high energy, and valiantly explained details make this a win-win location for your next purchase. The owner has clearly created a solid team that represents the product, the industry, and *ultimately* the customer. Keep doing what you're doing gentlemen! See you next time.

ACOCHRAN89

Jan 12, 2016

The sales people i had were extremely helpful getting me into a new car. I would recommend any of my friends in a heart beat.

MOMZZZO

Dec 30, 2015

AWESOME from beginning to end! The best car buying experience I have ever had! I have had many! We love our new car! So appreciate how well we were treated! Thank you!!

JARAMILLO.MARYLOU

Dec 15, 2015

I received excellent service from sales person. He was patient and provided several models for me to test drive. On the day of the final arrangements my new car was detailed and tank was filled. I left a happy and satisfied customer.

ERMIASKUDUS

Dec 11, 2015

I worked with Kim Warner, Michael Ball and Cody to buy a Hyundai Santa Fe Sport, 2016 Model. They were all absolutely delightful to work with. Kim Warner explained almost everything I could have needed or should have known and was extremely helpful in every way possible. I highly recommend Kim for your future needs with purchasing or leasing a car.

PHILIPYOO

Dec 11, 2015

It was good! The situation was a little tricky due to car I was trading in, title mishaps but in the end it worked out.

PIG198

Dec 9, 2015

As was true the last time I bought here, the dealership was very accommodating. I will almost certainly return again in the future. Hyundai vehicles are a great value.

ROBYNFELTNER

Dec 9, 2015

Five stars all the way! Definitely will recommend to friends and families. Staff were very professional, asked questions about our needs and wants for a vehicle, and matched accordingly.

WHERESMYCOMPASS

Dec 9, 2015

McCarthy Olathe Hyundai made a point to earn my business and was very straightforward about financing and offering products. The sales staff is very helpful and I know they will take care of me for years to come.

RBEASLEY0

Dec 8, 2015

I was able to do a lot of the communications through text which made it a lot easier for me to manage this with work and family. I appreciated them working with me this way.

romoore07

Dec 8, 2015

Everyone was very helpful and professional and the products are great! Mike Ball, Kim Warner and Nikki answered all my questions and made us very welcomed and comfortable.

CLDAVIS111

Dec 7, 2015

Professional staff helped me find the perfect car for my needs. It was also very easy and quick, and I left with the new vehicle which is a fantastic little car.

papacat

Nov 23, 2015

From the salesman to management to finance a great experience. Quality guys who enjoy what they do. I don't typically 'trust' car salesman but this McCarthy group earned my trust. This is our second vehicle purchased from them and when it comes time for another one I'll be at their front door. I'm hard to please but please me they did.

SMR3478

Nov 17, 2015

Painless purchase of my new vehicle....Kim is easy to work with and exudes an easy, calm, relaxed demeanor. None of the stereotypical hard sell which would completely turn me off and run for the hills. In fact, 2nd car purchased from Kim . No hesitation to recommend him.

KELANCE28

Nov 12, 2015

I enjoyed the buying process. It was quick and easy. I like the friendliness of the front desk employees as well, they made the waiting process more enjoyable.

TIFFANY.DIANE.YACKLEY

Nov 12, 2015

Awesome! Fun! Blue! They did everything in their power to find me the car I wanted in my second favorite color. Thanks so Much. Tiffany

CAEDOFAMILY

Nov 10, 2015

They went to great lengths to get me what I wanted at the price I wanted. Will defintely come back to this dealership when my lease is up.

JANIMARIEB

Nov 10, 2015

I or we would refer the Mccarthy Hyundai dealership to friends and relatives. when they need a car. I would have all scheduled maintenance done at the dealership if the price was competitive

MARGBAYLES

Nov 10, 2015

It was a pleasure dealing with Kellen Storer. He made our car buying experience hassle free. We are very pleased with McCarthy Hyundai. They found the exact car I wanted and got it quickly.

CLO1998

Nov 8, 2015

From the moment we had email contact until we drove off their lot with our new car they were all outstanding! Can't say enough great things about McCarthy Olathe and their employees. Would definitely go back when we are in the market for another car.

CHOIRBOYTONY

Nov 3, 2015

McCarthy Olathe Hyundai is truthfully the best dealership I have ever visited and I can't recommend them enough!!! Michael Ball, Devin Beavers, and Brian Lepic specifically were the best I have ever worked with and I felt like they were genuinely invested in making sure I was at ease throughout what is normally a very stressful process! I cannot speak highly enough of this dealership and DEFINITELY plan to come back to them for our NEXT car purchase (whenever that may be) because they really take the time to make this a special and easy going experience that is actually ENJOYABLE! THANKS AGAIN GUYS!!!

EBELZER36

Nov 3, 2015

Good experience. Up front .Second purchase from this dealership. Would recommend them. Have used them for service on a previous vehicle and have been very happy.

CODY.M.BUCKNER

Oct 30, 2015

The staff was very friendly and flexible to my needs. They went out of their way to make sure my experience was exceptional all around

ANNAJOEJ2

Oct 28, 2015

McCarthy Hyundia staff made buying my new Tucson a pleasure! Professional, respectful and caring! They know how to do their business!!! My Hyundia and I are in great hands!

mguigli

Oct 24, 2015

Great place to buy your first car. Easy going staff and wide selection of vehicles. Everyone was easy to work with. I will definitely go back for my other cars.

JEFFBAKALAR

Oct 13, 2015

This is my third Genesis and my family's 7th Hyundai. The Hyundai family of automobiles are, in my opinion/Fact! the best quality and value autos available!!! I would recommend McCarthy and Hyundai's to anyone---wow, is my new Genesis amazing!!

ROBIN.VALOFF

Oct 12, 2015

Everyone was most helpful and friendly. They went above and beyond to make sure I got what I wanted, and understood all my options. Ron reached out to me via email thru the USAA Buying Service, and stayed committed to finding just what I wanted.

DKALBERG

Oct 9, 2015

I was treated like a real person, everything was up front and clear, no surprises. Car is everything I thought it would be an excellent choice.

PLAYTHRU74

Oct 9, 2015

Would have liked more of a selection in colors for interior. Didn't feel to much pressure. They seemed to really want my business. Just hope to get this little noise fixed on drivers side. It is small but annoying my last hyundia was great.

pigott

Oct 8, 2015

My wife and I have puchsed many, many cars over the past 53 years and have now found a dealershipand sales personnel far and away the best we have ever dealt with. Mike Ball and Ron Solnoskywere great to work with and do everthing possible get to your price.I will recommend them highlyto everone I know.

mdfalien

Oct 6, 2015

My wife and I have purchased several cars from this dealer (Chevy & Hyundai) and have ALWAYS been treated right. They do everything they can to get you in the car you want, and have fun doing it!! The sales manager is great, Michael Ball is so much fun to be around, and he is the best in town when it comes to taking care of his customers!! Kim Warner is a great guy and fun to be around as well. The sales staff there love to have fun and make you feel welcome. The service department is always ready for you, and they are also terrific guys!! We will not go anywhere else to buy our cars. Brian

Larry

Sep 30, 2015

Thanks to my salesman Devin Beavers and Finance Manager Brian Lepic. Both were very knowledgeable and willing to spend the time to get the exact vehicle I wanted.

D.LEHMKUHL

Sep 21, 2015

Had to wait too long for finance person when was not financing. I understand he goes over more than that now but wait was too long over an hour.

Danielleruthames

Sep 21, 2015

This is the second car we have purchased through Mccarthy Olathe Hyundai and we couldn't be happier! Ron Solnosky did a great job finding the perfect car for us in the perfect amount of time. We had our 12 month old son with us and he accommodated us in many ways even meeting with us in the waiting room so our son could have more room to move about. We are very pleased with our vehicle and hope to keep Mccarthy Olathe as our first dealership to visit for future car purchases.

JRRICHTER5995

Sep 21, 2015

This was our second 2015 Hyundai purchase- Sonata and Sante Fe Sport SUV. Kim Warner made the buying experience easy and it was low pressure and straight forward. We were treated well throughout the process.

RBECKEL

Sep 20, 2015

Kellen Storer did an outstanding job serving my Wife and I's needs finding and purchasing a vehicle. He knows the Hyundai product and works for you. We were in to buy my daughter a car but ended up buying my wife one iinstead. The dealership had what we wanted and offered a very fair price for the trade in and new car. Michael Ball also helped us with our decision. His energy was infectious. Both Kellen and Michael had a no nonsense approach that didn't waste our time. Give McCarthy Auto Group a very serious look.

ZTLISSO

Sep 15, 2015

Best car buying experience I have ever had! I never felt pressured to get something I did not need. Michael and Devon were professional and straightforward. For the first time, I felt like a car salesman was not trying to one-up me. This team has some seriously great customer service. McCarthy Olathe Hyundai are awesome!!!

JLHILL307

Sep 10, 2015

Straightforward Sales and Sales Manager made the difference. The most positive car buying experience I have ever had. I will be back for my next new car.

KLYNCH27

Sep 9, 2015

We had a great experience purchasing our Genesis At McCarthy Olathe. We love the car and this dealership. We were treated great, with professionalism from everyone we talked to. This is the place to buy a Hyundai. I love the Hyundai warranty. Why buy anything else, anywhere else?

LPCobos

Sep 7, 2015

Overall a positive experience. Our vehicle purchase was a long process due to the number of possibilities to consider. It was great working with McCarthy Hyundai. Never felt pressured or pushed into our decision. Would have rather not have had to buy another vehicle, however given the circumstances with our previous vehicle, it was time to move on to something new. We are, so far, happy with our new vehicle, and hope that this vehicle will last far longer than our previous.

DCLUAP

Sep 3, 2015

Kellen worked very hard to get us out of a bad car buying experience where we were upside down in the car. We got our Kia paid off, new Elantra within our payment range and back to the great gas millage. Thank you Kellen.

DRHOBBES

Aug 21, 2015

My experience is all covered in other sections. In summary, this is a dealership whose employees I have trusted to treat me fairly. I returned to this out-of-my area location because of the way I was treated when I made my first purchase nearly three years ago.

AMBER.L.LARGENT

Aug 20, 2015

Easiest transaction ever with the nicest sales guy I've ever met. We weren't pressured or ignored. We were given time to think when we needed to make key decisions without being stared at, and they answered every question I had no matter how silly. Plus I brought my autistic son and Terrance was so incredible with him - patient and friendly, he never ignored him in the process!

HEATHER_MAE3

Aug 10, 2015

Without the pressure from anyone, I felt comfortable asking silly questions and hard questions. I'm a girl... I don't know everything about cars. I was treated fairly and was shown respect. I couldn't have asked for a better experience. I'll definitely be coming back to this dealership when I want an upgrade. Or I might just come back to say hi.. I was nervous buying my first car all by myself... But Kim was there every step of the way and acknowledged my concerns. He knew this was a big purchase and didn't once pressure me. Not to mention, he's quite the character and isn't afraid to joke around! I mean, if you're spending this kind of money, you want the experience to be the best.. And well, that's McCarthy!

CGDESIGN2

Aug 7, 2015

Terrence was informative but not pushy and helped me get the payment I wanted. H was knowledgeable and friendly. He called and followed up on my new vehicle.

JTREGELL

Aug 3, 2015

Terrence McConnell greeted me promptly when I arrived at the lot. He's a good salesperson because he's more interested in listening and asking questions, than dumping a bunch of info on you. I'm just really happy with everything they did. They gave me an extremely good price, and were eager to earn my business. It was also apparent that they value your time, and consideration.

WBSHOES

Jul 30, 2015

I enjoyed dealing with Kellin Storer and Kent Rose at McCarthy Hyundai. They were knowledgeable and professional so that buying the car was made easier. The whole experience was great.

Agitated!!!!

Jul 28, 2015

I have never done business with a more disrespectful business. I am a loyal customer to the McCarthy Nissan Dealership, bought multiple cars there. I figured that since I am always amazed at Nissan's customer service, every McCarthy dealership must be the same. NOT! The moment my daughter and I stepped into McCarthy Hyundai on a Saturday afternoon, all we heard was excuses of being shorthanded. No one could help us, no one could go for a test drive with us, no one went outside to show us even where the used inventory was. We drove by ourselves, mind you, there were two people sitting at desks in the lobby at this time. The next week on Wednesday, my daughter decided to buy the car despite the bad customer service. She loved the car. We waited 45 minutes to do paperwork at 7pm with maybe one other couple in the dealership. Frustrated!!!! I got a call today to come pick up the title and the check for her sales tax, only to drive all the way from Brookside to Olathe to be told IIIIIII would have to call TTHHEEEMMMM tomorrow to find out why THEY didn't write the check! Where has customer service gone? Really? I have to call for YOUR mistake? I'm still waiting to wake up from this nightmare! I love McCarthy Nissan...Chevy and Hyundai...never again! Bad Business!

Bobschizzler

Jul 24, 2015

The entire experience was comfortable, I never felt pressured to do anything. The staff was friendly and they worked with me on price. First time Hyundai owner but I think I'm a lifer now.

NEWMOM2LUKE

Jul 23, 2015

Kim and Nikki, his assistant, helped answer all of my questions before I even car into the dealership! Kim and then Brian made the process smooth buying our new car and getting it to the dealership. Purchasing a car is a huge undertaking but the staff at McCarthy made it so easy and seamless! Thank you Kim and everyone on the McCarthy team!

BMALONEY789

Jul 19, 2015

Kim Warner provided excellent service throughout our purchase process and when an error with the quoted price was identified, he worked diligently toward a satisfactory solution. We are very happy with our new Santa Fe Sport.

DEEH69

Jul 19, 2015

Good experience although it took a little long to get the deal completed due to it being busy at the dealership at the time. Promptly took care of the ding that was in the door at delivery. Will recommend.

GAILBIRD99

Jul 17, 2015

Kim took time with me and explained things that seemed overwhelming to me. I am a widow and this was the first time buying a car by myself. I went to 3 other dealerships that day and you outshined them all! Kim was warm and caring and was really interested in making sure I made the correct decision for myself.

DEBBIED_ARTHISTORY

Jul 14, 2015

Simple, efficient and friendly. Easy going experience that made car buying a breeze. Just wish they offered more for my trade-in so I kept my old car.

ROBINKRAUS

Jul 7, 2015

this is the second car I bought from this dealership. The staff is friendly and works with you to make buying a car as hassle free as possible.

TGOODE1963

Jul 5, 2015

I had a great experience! Everyone was professional and kind. They offered me a water or soda while I waited. I had good route for the test drive .

TATYH17

Jun 30, 2015

It was a great experience! We were very happy with the service and satisfied with the friendly sales staff! Will definitely recommend! Thanks so much!

JOHN_BIVENS2003

Jun 12, 2015

the salesman was very knowledgeable and friendly we was not pressured in any way he took time to go over every part of the electronic system with us and took us to see the different car choices and colors very good at what he does thank you Devon for your great service.

MMILLER3010

Jun 11, 2015

I would say that I had an overall great experience with everyone at Olathe Hyundai. I worked with Kim Warner, who was very friendly and nice to deal with. We were able to communicate in person, through email, and via text. He also followed up a few days later and checked in to see how things were going. I appreciate the high level of service provided by your dealership.

Andream

Jun 4, 2015

I recently leased a 2015 Hyundai Elantra, and had a very positive experience at McCarthy Olathe Hyundai. The process was made pretty quick and easy with the help of Kim Warner. He had a car ready to test drive when we arrived at the dealership and made sure we knew everything we were signing. Will do business again.

SMILLS0

Jun 4, 2015

Overall, a very positive experience. The only negative was I didn't get a full rundown on all the features of the car I bought. It was done by a salesman, rather than a service man. The salesman appeared to be in a hurry. All my questions were answered completely to my satisfaction from the time I entered the dealership to the time I left with my new car.

JGRIMES7

Jun 3, 2015

Excellent---No pressure and staff was outstanding. Best car buying experience my wife and I have had. They worked with us on a fair price and extremely thorough on delivery and setting up blue link and all the other equipment it has.

Rdrailey

May 31, 2015

I had a great experience. This is my second purchase and I plan on buying all my cars here as well as sending my friends and co-workers here.

Batman

May 28, 2015

I had employee pricing so knew price, rebates, fees, sales tax, and finance rates so I knew the numbers before even stepping on to the lot which helped me a lot. Ron was very helpful throughout the entire process. Mike was very attentive and made me feel at ease. Kent explained the financing options very well and clearly answered all my warranty questions. I feel I got a great deal with the pricing and rebates I got and the whole experience was excellent

kchawkeye

May 27, 2015

Kim was excellent to work with in our car buying. We visited 4 different dealerships and the service we got from Kim and McCarthy Hyundai was second to none. No high pressure sales pitch, just genuine and honest from start to finish. Highly recommend.

MIKECOX99

May 27, 2015

Leased a car. Son wrecked in 4 days... came back and got a replacement car. Staff made it as easy as possible for me to get it all taken care of. Then my GF came back and leased a 2nd Hyundai for her son. 3 cars in 2 weeks. Great all around experience.

BROSE

May 26, 2015

This is the 2nd car I have bought from Olathe Hyundai. I ususally HATE the car buying experience -but I have to say working with Kim, Brian and Mike was AMAZING. All 3 were helpful, professional and friendly - NOT pushy and rude. They each treated me with respect (even when I changed my mind about the color of the car - hahaha) I would and have recommend Olathe Hyundai to my family and friends and I would HIGHLY recommend Kim Warner!! THANKS OLATHE HYUNDAI!

BF

May 22, 2015

Kim is not typical of the stereotypical car salesman. What a breath of fresh air. Great experience from Him and all. Will tell all who will listen to me.

MzNurse

May 16, 2015

Kim and Kent went above and beyond to get me into the vehicle I wanted at the payments I needed. I came in for an oil change on my 2013 Elantra, thinking I couldn't yet get into an SUV. I drove home in a 2015 Santa Fe Sport. Excellent job, guys! Keep up the good work!

Rick

May 15, 2015

I found this dealership to be very professional and easy to do business with. I was treated with respect from the moment I first contacted by Nikki and throughout the entire sales process with Ron Solnosky. Ron was very accommodating to our needs and took good care of my wife and me.

Josh62294

May 10, 2015

Kim Warner is the guy to go to he helped me out on picking a new car for my wife that gets good gas mileage , is a smooth ride , and looks really nice . He knew every inch of the car from top to bottom . He got me a killer price and helped me along the whole way . I love out by fort Riley and he was in the kc area , any question a I had he answered . Gave me updates through the whole way . When I go to buy another car it will be from Kim . Most dealerships right around a military base try to screw over active duty soldiers but Kim gave me the best price possible . I could not be more satisfied . Thanks again

Ashleyb2020

May 8, 2015

The men at this dealership were super helpful in getting me a car completely on my own. I am a recent college graduate and I didn't know if it would be possible to get another car without a co signer. They were able to help me out, answer all my questions and guide me through the whole process.

Rob1988

May 8, 2015

This was the easiest, most pleasant car-buying experience I have ever had. I knew I liked the Santa Fe Sport, but I left knowing that's what I really wanted. Salesman Devin Beavers was very easy to work with, and explained in detail all the advantages and features of this vehicle. He also has followed up with a couple of things following my purchase. I highly recommend McCarthy Olathe Hyundai and Devin!!

Packerfan

May 4, 2015

I spoke with Ron Solnosky over the phone a day before I actually went over to the dealership and i later out all of my parameters. He assured me that we coukd work out a deal on an Elantra. Sure enough the next day my car was parked outside and ready to drive and within 20 minutes of talking I had an offer sheet that met exactly what we had already discussed. Made my first new car experience amazing simply and I would definitley recommend this place to my family and friends. Cant wait to see how their service department is.

swood

May 2, 2015

I came back to McCarthy for a second car because of the wonderful experience dealing with Mr. Kim Warner in 2010. I was able to work directly with him again this time around, and again am throughly impressed with the car buying experience. The personable, no pressure sale is truly appreciated. The 120 mile drive to buy a car is worth every mile to deal with such a great team. Thanks, Kim! You are truly a gem.

Jude

Apr 28, 2015

Dave Johnson, Amy Irwin, & Joe Oliver proviced me excellent service. They are knowledgeable, courteous, friendly, and professional. I will continue to use this service center.

JustInTime86

Apr 23, 2015

I initially stated talking to Michael Ball on the internet chat. After our conversation on there I talked to Kim. I told them what it would take for me to get into a car and they did everything they could to get me there! The were very sincere in there attempts to put me in a car to fit my needs! Kim Warner was very knowledgeable of the cars. He was very through in making sure I knew what I needed to know about it. Michael Ball is probably one of the most down to earth Sales Managers I have talked to . The part that most people hate about buying a car is sitting down in the Finance office... but Kent made that part even enjoyable. He answered my questions without tiptoeing around it. This has been my best car buying Experience Thus Far! I will be back and I will be recommending everyone I can to McCarthy Hyundai in Olathe!!

happy_driver

Apr 3, 2015

Everybody was very nice and a pleasure to do business with. The staff helped me get in a first car that I had previously thought to be out of my range, but they worked to get me a great deal at terms that were very good. I look forward to my future experiences here!

tom & renee

Mar 23, 2015

We meet with Rod Bella whose manner put us at ease and portrayed a sure knowledge of what he had to sell. No high pressure just honest facts about the car and what we could expect as far as pricing. Thanks Rod for finding us the right car and working with mike to get us a price that exceeded our hopes. It was a pleasure to work with Rod and McCarthy Hyundai.

Danielleruthames

Mar 21, 2015

Thank you Rod Bella and staff for a wonderful experience finding out new car! We were dreading a long day car shopping with our 8 month old but Rod helped us find the right car and took care of us quickly, we couldn't be happier with our new purchase

BobandMaria

Feb 19, 2015

My husband and I spent months pouring over cars and had several in mind. Rod Bella was the McCarthy Hyundai employee we worked with. We were so impressed with the car we bought, a 2015 Santa Fe AWD, and even more so with the way we were treated and how nice it was to have people like Rod and Kent Rose to deal with. Patience and kindness pays off...both ways! This is Hyundai number two and counting and our 4 adult children are so impressed I believe there will be more customers in their future! Thanks again for the wonderful car buying experience.

lcamp118

Feb 18, 2015

Ferdie showed us car after car and always had a great attitude and a smile on his face. He was very patient and helped us search for the perfect car. Mike has a great energy. He is very positive and upbeat. He even laid on the floor and played with our two year old and made us feel like part of the McCarthy Hyundai family. Kent ran the numbers for us on at least 6 cars before we were finally able to find the perfect car that fit our needs and our budget.He was very patient and answered all the questions that we had. Needless to say, this was a great experience and I would highly recommend this dealership to my friends and family or anyone who doesn't want to be pressured into buying a car they don't necessarily want. Thank you Ferdie, Mike, and Kent.

CROD48

Feb 5, 2015

We have purchased 5 Hyundai four in Florida and the 1st from McCarthy Olathe, KS. There was no pressure, very honest, great atmosphere and friendly. What I like very mush was that Sale person ( Rod ) and the Finance person ( Ken ) work to get me the best deal for my budget. Before I purchased my car from McCarthy I had my car service there and I was very impressed with the Service Staff. I'm from Florida working in Kansas and I was very impressed with McCarthy Olathe Hyundai.

morethansatisfied

Jan 9, 2015

It has been 10 years since my last miserable car buying experience and what a difference! The entire staff at McCarthy Hyundai was very friendly and helpful. Terrence provided us with exceptional service. His positive, low-key and thoughtful approach as a car salesperson came as a welcome surprise from previous experiences at other dealers. He was very knowledgeable about the car and its features, effectively explaining complex (to me) information in terms I was able to understand. His respectful attitude throughout the whole car buying process turned a usually uncomfortable experience into a no pressure, informative, easy time. Ill be back in 10 years!

prayjp

Jan 7, 2015

This is the third Hyundai we have purchased, the first from this dealership. Jack Keading. and Michael Ball were great help in providing a quality vehicle at a very fair price. Kent Rose in financing provided what I wanted without pressure. The overall experience was great, and we look forward to future business with McCarthy Hyundai!

rrochte68

Jan 6, 2015

I have bought several vehicles from McCarthy Hyundai and it has always been a pleasure to work with. From sales to financing, they have been the best!

thegriggs

Dec 29, 2014

No upscale pressure...he talked us though what we want and what was worth buying...saved us money that way! Very honest and great to work with!!!!

buzzard209

Dec 19, 2014

Easiest time I've ever had buying a car. Great customer service and very friendly staff! I never felt an ounce of pressure from anyone while making a decision to buy a vehicle.

sampowerpak

Dec 10, 2014

After comparison with other dealerships, I came back to Mc Carthy. Having purchased my last two vehicles at this dealership, it was my goal to stay with them. It was also my goal to get the best price. They were able to accomplish that goal for me. I have worked with the service department because of my last vehicles and that is another reason I wanted to stay with Mc Carthy.Terrance is a hardworking, honest and customer friendly salesperson. He did not pressure.

podneal

Dec 8, 2014

My first impression of McCarthy Olathe Hyundai was that the staff was friendly and welcoming and the facility was clean and well organized from the sales/financial offices to the restrooms and customer lounge. I really was not planning on purchasing on Saturday, but working with Terrence McConnell made the decision to go ahead a good one. Every sales person greeted us as we walked in the door. And Terrence was right there to meet with us, juggling customers, yet never making me wait very long between test drive and negotiation sessions. I was afforded several options and Terrence listened to my preferences and worked with me. Personally, I have always been a Honda driver. I had visited a Honda dealer the previous week where NOT ONE sales person asked to help me--my Pretty Woman kicked in--Honda you "made a big mistake, huge". I traded in my Honda CRV and drove away from McCarthy with a 2015 Tucson. And, Terrence even came to my house and picked up my trade in. I didn't even have to drive back. I have never been accommodated by a car dealership like this EVER. I appreciate being treated intelligently and fairly by the entire McCarthy crew, especially Terrence McConnell. Thanks also to Kent Rose in Finance and Michael Ball, manager. This may very well be the norm for this dealership, but as my first experience with them I WAS IMPRESSED and hope future dealings are just as positive. This is how loyal customers are created!

Frickenfrag

Dec 3, 2014

I have to say that I have been to this dealer before when we bought our Nissans next door. Each time we went in to the Hyundai dealer, we vowed never to buy a car at that location because of the absolute lack of service everytime we visited. In fact we bought our first Hyundai at Shawnee Mission Hyundai through Mike Ball. Fast forward to now where Mike Ball has joined the McCarthy dealership and WHAT A WORLD OF DIFFERENCE a good sales manager makes! Now McCarthy Hyundai is a very positive experience. He has hired new salespeople and they approach customer service with a whole new and improved attitude. I had the opportunity/fortune to work with Ferdinand Guinto and Michael Ball. Mike had even recognized me from three years ago when he was at Shawnee Mission. Ferdinand is the most genuine, approachable, caring, and easy to work with salesperson I have ever worked with.I had a trade-in and wanted to lease a new 2015 Sonata (what a car). The deal they gave me for both left the other dealerships in the dust. Kudos to Ferdinand, Michael and Kent (the finance mgr) for such excellent service. I highly recommend this dealership as I am positive your experience will be the same as mine no matter who you work with- particularly Ferdinand.Happy Hunting!

Hyundai owner7

Nov 25, 2014

I was very impressed with the staff at McCarthy Hyundai in Olathe. I bought a 2015 Santa Fe on 12/22/2014. First off if you are looking for a salesman that wants to make you a deal and leave you feeling like you were treated fair, ask for Terrence McConnell. He is a straight shooter. I have bought six cars from Mr. McConnell. I appreciate his friendliness and his low pressure approach. He wants to sell cars but he also wants to have you be a repeat customer. Terrence tries to make it a win/win situation for him and the customer. I trust him. In the past I have always enjoyed my discussion with Terrence but two years ago I was fed up with the people on the finance side of the business. I had to think hard about doing business with McCarthy a seventh time. I was promised something two years ago when I bought a Sonata. Long story made short, what I was promised never came to fruition. Saturday I met the new floor manager, Michael Ball. He explained to me that I was lied to 2 years ago. He apologized for something that he was not a part of, Mr. Ball started working for this store in June. Bottom line, he could have said whatever, but he sat down and talked to me and my wife. He apologized and told me that he wanted to make things work, that he wanted to right a wrong. In short, Mr. Ball is a stand up guy. A lot of times when you work a deal with the salesman, the finance guy guilts you into a bunch of add-ons. That was not the case this time. Ask to meet with Kent Rose. He is low key and no pressure. He suggested that we take the gap insurance. This is a good idea to consider to keep from getting upside down with your car (owing more for the car than it is worth). That is all Mr. Rose suggested. I had to ask for the maintenance agreement. This is something that you may want to add. Bottom line is that I was totally impressed with Kent and Michael. They completed the experience of buying a car. Thanks for your help gentlemen. Perspective buyers, ask for Terrence. It is worth your time to listen. Good luck!

Adam Wolfram

Nov 21, 2014

I traded in a 2012 rspec 5.0 Genesis and bought a new 2015 Genesis 5.0 Ultimate. McCarthy Hyundai gave me above book value for my trade and kept me near invoice on the new vehicle I purchased. The funny thing was, this was their first offer. There was no need to negotiate hard because they gave me a good price up front. This is my second Hyundai and both were purchased from Michael Ball and his team (thanks Ferdie). Completely easy to work with and a great experience overall. I would recommend this dealer.

Chele2014

Nov 19, 2014

I love my new Elantra Limited!! I have not had a new car in 12 years and this car has been everything I thought it would be. Thank you "Ferdie" for your not pushy sales skills. And Thank you also to Michael Ball, and Brian in finance for helping get the car I wanted at the price I wanted!!

breed631

Nov 15, 2014

They reacted to every whim and concern I had in the most professional and timely manner. They have great people especially Fernando Guinto and Michael Ball. I am very happy with everything so far and they truly went above and beyond to help me have a pleasurable experience and end up with the car that I love. I would recommend them without hesitation.

Milaria

Nov 5, 2014

I had a wonderful buying my first car at this dealership. I felt that I got the best car, with all the features I wanted and then some, for the best price. I left feeling really great and not overwhelmed by the experience at all. Terrence was wonderful and really worked with me to make sure all my needs were met.

Bobbiea

Nov 4, 2014

This was the best experience buying a car ever. All staff was very friendly. Terrence explained every detail about the car. He knows his product inside and out. He was very professional and it was a pleasure doing business with him. He went beyond my expectations. I would definitely recommend McCarthy Olathe Hyundai.

DanaJE

Oct 25, 2014

Ferdinand Guinto and Michael Ball have been great to work with during my car shopping experience. Professional, friendly and transparent in their communication and interactions with me. They have gone out of their way to make accommodations that enhanced my shopping experience.

JoshuaSvorinic

Oct 20, 2014

Ferdinand Guinto (Ferdie!) at McCarthy is an absolute professional. He went above and beyond my expectations. After shopping for months, my wife and I went to Ferdie for help. In response, he quickly went out of his way to find exactly what we were looking for and at reasonable prices too! With a friendly attitude, a comfortable environment, and a deeply ethical approach, I would recommend Ferdie to anybody. It's nice to have a friend in the business.

John Hanneman

Oct 17, 2014

I have been looking to purchase a car for several months. When I arrived I was introduced to Ferdie, who was very friendly and helpful. When he showed me the Azera, I felt like that was the car for me. He was very helpful, but not pushy, which I appreciated!!!!. The next day I came back to take another look, and a request to take the vehicle on an extended test drive; which they granted me. Mike Ball, the sales manager, was also very helpful and wanted to assist me with his service. The next day, I returned and wanted to purchase the car. Another good experience!! After the deal was done, Brian Lepic processed all of the paper work to complete the purchase. Brian too was quite professional and made even this part of the car buying experience one that was pleasant and enjoyable. I left the dealership feeling like I had just acquired 3 new friends. The next day I had a problem with my audio system. I called the team, and they told me to bring in the car. Drew in the service department fixed the problem as soon as I got out of the car, and I was back on the road in 10 minutes.Thanks again to the entire team for a great car buying experience.!! I was impressed by everyone, and I would recommend this dealership without question!!John H.

GouldVI

Oct 16, 2014

I went looking for a specific vehicle at McCarthy. After I arrived I learned the vehicle had been sold the day prior. Jerome spent the next half hour with me searching the lot for a comparable vehicle. We located an amazing Hyundai Santa Fe. I appreciated the fact that Jerome showed me only vehicles in my price range and didn't try to push me into a more expensive vehicle. I returned later in the day and closed the deal. They agreed to throw in a free tune-up as well. In summary, Jerome did everything in his power to turn me into a lifelong customer. To top it off, we all watched the Kansas City Royals advance to the World Series while finishing paperwork!

Marion Troast

Sep 17, 2014

Brian Lepic did an exceptional job in the sale of a 2014 Elantra for my wife and I. From the moment I sat down to review my situation and needs with Brian, he and the sales manager addressed those needs and placed me on a car that met those needs perfectly. Brian spent the time to review the cars features and trim levels and options if I decided to move to a different trim level. After my initial test drive, I asked to be allowed to take an extended test drive so my wife would have an opportunity to drive it to determine her satisfaction of the Elantra. This allowed us to save time at the dealer later. When my wife and I returned later we we greeted right away by Brian and he spent time reviewing the car and offer again with us. Once we agreed on a price on our trade and the car, the process moved along quickly as Kent Rose had spent time ealier in the day getting our financing all taken care of. I can't express enough how nice it was to deal with Brian and Kent in moving the process along smoothly. Once we got done in finance, Brian spent time again going over all the features of the car with my wife as the car is her daily driver and left her very comfortable. This is the third Hyundai and each time they top themselves. Purchasing a car can be a stressful time, but I can assure everyone that Brian Lepic and the staff at McCarthy Hyundai lower that stress and made it an enjoyable experience.Thanks to everyone for getting us in our new Elantra.John and Marion Troast

roskop

May 24, 2014

I walked into the dealership and was immediately greeted. I told them I was in the market for an Elantra. I was directed to Kim Warner, who talked to me about what I wanted. I indicated the specifics, and Kim said that I would need to get an SE to get the options I wanted. He then asked about color. There were a few on the lot that had the colors I wanted, so he went online and checked other Hyundai dealers within a 250 mile radius to see if they had an SE in the color we wanted. He also brought up a limited in the color we really wanted. After test driving the 2014 Elantra, we went back to the dealership to discuss cost and trade-in value. In short order, an agreed upon deal was struck with Jeremiah. I can't say enough about the dealership, it's customer service and low-pressure sales.

gabbkiss

May 8, 2014

Chuck was great. Met our expectations and reasoning for price. Only had one round of negotiation. The wait at the dealership after we said "yes" regarding paperwork was a bit long though.

jasstew

Feb 26, 2014

Kim Warner is one of the best salesman to work with. He made the experience so easy and simple. I would definitely recommend him to anyone in the market for a new vehicle.

syncro97

Feb 8, 2013

I stumbled across a good deal on a used Elantra on their website. I noticed when I visited the store that the price on the window was higher than the price listed on the dealer website, but I decided not to voice that I knew that until price negotiations happened. I wanted to see if I'd have to fight for that price or if they'd volunteer it. Chris (Blue Springs location) greeted me on the lot and was quite friendly. Turns out he's a motorcycle guy, like myself. I can say that during my entire visit and test drive, never once did Chris make me feel pressured. This is hugely appreciated. When it got to price negotiation time, I waited to see if Chris worked up a deal for me at the (higher) price on the window or the lower advertised web price. Without my mentioning that I had seen the lower web price, Chris volunteered that there was a web special price that was lower than the window price. I was pleased to see that he was up front about this without me having to go there myself. I made an offer slightly lower than the web price, which was accepted. Again, never during the sale process did I get the typical high pressure run-around dealership vibe.Numerous times during my visit, I was offered something to drink by Chris and other staff. Sure enough, when I checked it out, there was a cooler full of drinks in the lounge. A small detail but nice. I later returned to the store to buy an accessory for my "new" car. Chris noticed I was on the lot and came over to greet me. I had my 3-year old with me, and let me tell you, she is a big fan of the Otis Spunkmeyer cookies they have near the parts counter. She later told my wife that we had gone to the Hyundai store and got cookies. Looks like you guys are doing OK with the future Hyundai drivers. LOL.Good job. I am a pretty critical person, and I guess if you're going to be critical of bad service, you had better be willing to acknowledge good service as well. Hence taking the time to post this positive comment.Thanks.Matt

mikeyio

Feb 1, 2013

Drove all the way from Omaha, NE because they had the exact car I wanted. I was dreading the experience but Nick made it so simple and quick, I got my girlfriend to go back later to get a car there as well. It was totally painless and Nick was an absolute pleasure to deal with the whole way through. He made sure I was happy with everything. In addition, finance was able to get me a lower rate than what my bank was providing, which was something I didn't think possible. Not only that, but they didn't pester me with stupid add-ons for the car or other useless things you have to say no to. Like I said, totally painless. Of my 4 car buying experiences, this one was hands-down the best one. I will continue to make the trek for future cars.

SHANNONCC

Jan 31, 2013

I went to another DEALERSHIP in Kansas to buy a vehicle and after 2 hours of wasting my time, I drove a little further. It took me about 10 mins to get there and I was shocked at how diffrent they were. Everyone seemed to care. They didn't try to get me to buy something I didn't want and they gave me options. I would have to say that if anyone I know wants a new Hyundai that they will drive another 10 mins because the serves was worth it.

Pauldonna

Jan 18, 2013

I bought an Elantra GT there. The staff was very friendly. I don't really know what other people mean. Jeremy was very friendly and genuinely interested in helping me. Totally painless.

areals

Jan 4, 2013

Nick was very thorough and went above and beyond, to make sure we were 100% satisfied with everything! We felt very relaxed and comfortable with Hyundai, and will definitely be doing business with them again.

IndigoNight

Oct 30, 2012

Very unprofessional and dishonest salesmen! Wrote prices down on a piece of paper with no explanations. Tried to sell us a car at an 8% interest rate. Didn't have the car we wanted. Jeremy talked very condescendingly to us. He became a little bit nicer once we agreed to buy a car. When we went to get our paperwork that we had to submit to sign the papers, we stopped by Shawnee Mission Hyundai just to see, and had a completely different experience. What angered me is that Jeremy lied to us about everything from financing to bank interest rates to even the availability of the car we wanted. Not to mention....the car that we were discussing to buy was sold while we were discussing it. So, he had to "contract" another one for us. Once they lost our trust on all the other things, who knows what else they lied to us about. If you want to buy a car, go to Shawnee Mission Hyundai. McCarthy will just rip you off, play mind games, and make your car buying experience extremely stressful!!! Also, this was our third time going there. The first few times we went, we talked with a guy named Alex who seemed to be much more honest and straightforward. Funny thing is...third time we went, we got Terrence who didn't know what he was doing and kept referring everything to Jeremy. And...they told us Alex didn't work there anymore...hmmm, now I wonder why!

caitycates

Oct 16, 2012

My Husband and I have now leased 2 cars from McCarthy Hyundai in Olathe, and will continue to do so. Our recent visit was to see what they could do for us to trade in mid-lease for a car with more options. I contacted Nick Brummel before hand with our stipulations and what we wanted. He talked to his manager and to us to come on in, we were a bit skeptical, but, Nick kept his word and got us even more than we wanted for the money we wanted to spend(we recommend you shoot him an email, or call the receptionist to make an appointment with him, he really worked to get us what we wanted) . We were more than thrilled, we were looking to just upgrade to a Elantra Limited and got in to a loaded Sonata Hybrid. Again soooo happy with the service and all of the help we got. Nick was great and took his time with us and did not pressure us into anything we didn't want or couldn't afford. If you are looking to get a New Hyundai don't go to any other Hyundai dealerships in Kansas City. McCarthy has the best inventory and really work to get to your target price. We 100% recommend you make an appointment with McCarthy Hyundai!

CarBuyer005

Aug 13, 2012

Awful experience at this dealership.Very unprofessional atmosphere, the car attendants kept moving around the cars on the sales floor which blew all kinds of exhaust fumes into the offices where customers are waiting, and the salesperson just made us wait forever while he shot the breeze with the other salespeople. Overall, I left with the impression that this dealership could not care less about me as a customer and just wanted to hurry up and add some $$$ to their dry-erase sales board.Maybe you guys should just pipe in the scene from Glengarry Glen Ross onto a bunch of monitors and create an echo chamber that blares: coffee is for closers! Unfortunately, this dealership lost my business over a trivial $100 discrepancy and seemed completely content to lose me as a customer forever. Glad I got to see the true colors before going any further with this one.Will not be back and would recommend avoiding this place.

sojocohawk

Jul 25, 2012

A lot of deceit and dishonesty from beginning to end. We were upfront about our interest in car being tied to financing, but we kept getting steered to salespeople. We were told we had been preapproved for promotional financing, but it turned out no formal submission for financing approval had taken place. We asked to test drive an Elantra, but our saleman "couldn't find" one with the trim package we wanted so he had us drive one with much more expensive options than we wanted or needed. When we sat down to negotiate, they produced a printout of the invoice price and MSRP that did not include a $995 add-on paint/interior warranty, so they were quoting numbers a $1000 lower than the actual price we would pay, and that didn't include other unmentioned costs like administrative fees and sales tax. So they were throwing out numbers a few thousand lower than the price they were actually offering.After working through that BS and getting them to come down on price, we got the runaround on financing. After being told we were pre-approved at promotional financing, they came back at quoted interest rates two full points higher than what had been promised at the start, and they kept trying to steer us to a 72-month loan when we were explicit from first contact we were only interested in 36- or 48-mouth loans. We finally gave up and took our business elsewhere. After meeting with another Hyundai dealer, we discovered McCarthy had never submitted our financial information to Hyundai's corporate finance department - Hyundai's internal finance can't offer different rates to different dealers, so any record of a customer being submitted to Hyundai finance is on record for all Hyundai dealers nationwide, and there was no record of us. So it turns out we gave them a lot of sensitive personal information at no benefit to us. They flat-out lied to our faces, through e-mails, and over the phone about our financing options.I understand its a tough economy and market for car dealers right now, but I can't do business with a place that embraces such dishonest sales tactics. Every time I tried to get a straight answer about something, they would go all "Boiler Room" on us and change the question to try to get us to say "yes" to something, anything. Maybe they get better margins on sales with that approach, but we're the kind of people that seek to become repeat customers if we're treated well, and are quick to share positive and negative experiences with local businesses. McCarthy didn't just lose one sale - they lost multiple potential sales down the road from us and people we would have referred to them that now will be referred elsewhere. The only positive things I can say our this dealer is we knew what price to ask for at another dealer for a similar car, and appreciated more how well we were treated at the place we eventually bought from.

domersa1971

Jun 30, 2012

In the four years my wife has had her 2008 Hyundai Sonata, she has had the following issues:1.At 40,000 miles in August 2010, the first engine was replaced after two weeks of delays and lack of communication by the dealership she bought it from McCarthy Hyundai of Olathe, KS. It took a regional representative to come to the dealership, inspect the engine and see the mechanical defect that caused the problem in the first engine resulting in its replacement.2.In January 2012, at approximately 58, 000 miles on the vehicle, the entire transmission was replaced. This time McCarthy Hyundai of Olathe, KS would not honor the warranty and stated this was an issue of abuse and neglect. This is despite our proof of regular, documented maintenance on the vehicle. Please refer to case 4697168; VIN 5NPEU46C38H3421413.At 61,000 miles in June 2012 we are now forced to again to bring the vehicle back to McCarthy Hyundai of Olathe, KS to have the engine inspected because there are now metal shavings in the oil pan. Once again we have documented maintenance work on the vehicle showing oil changes at regular intervals of 4 months which corresponds to my wifes driving pattern of 3,000 per those four months. We will NEVR deal with McCarthy Auto group again.

Snewman01

Oct 6, 2011

I visited this dealership twice to try to buy a car and was completely given the run around both times. They refused to even put me on a list to call me to let me know when the car I wanted came in and even claimed that they may never get any more into inventory (I was looking for a 2012 model in September 2011), really??? They were only interested in selling me the car that they wanted to sell me that day and getting the one I wanted seemed to be a major inconvenience to them. At certain points they were just outright lying to me. In short, in spite of my best efforts they basically refused to sell me a car. The good news is that Shawnee Mission Hyundai was more than happy to help me.

Midnight36

Jul 23, 2011

We purchased a 2012 Hyundai Elantra on July !2. Our salesperson was the internet manager Kim Warner. He went the extra mile to locate the color and package that my wife wanted. He has been very responsive in taking my calls and answering my questions. We haven't driven the car enough to comment on performance.Thus can't comment on the service department. The only negative is the tire mobility kit. I am told that Hyundai is working on replacing it with a spare tire.As far as price as goes, paid sticker plus admin fee- thus OK. Jerry Frantz

tandacook

Jul 20, 2011

I was lied to about them trying to call me back as they did not even have my phone number and I checked my phone to be certain and sure enough, no call from them. They kept my drivers license and when I returned in my new car from Shawnee Mission Hyundai, I was lied to again by them telling me they could get me the same car I just bought for 600 less. I feel as though this was a really bad move on their part as they could not even match the price I was getting just hours ago. I was then confronted by a salesman who had just walked in the door asking who's brand new Sonata with 30 day tags from SM Hyundai was sitting out front with a dent in it!!!!! There was no dent in my car or someone would have had a dent in their head! I don't know who these arrogant poor salesman think they are but I highly recommend NOT even looking at a car at this dealership! This was the worst experience I have ever had with a car dealership. Please take my advice and overlook this dealership when in the market for a Hyundai. Love my '12 Sonata and got excellent service from Shawnee Mission Hyundai!

lizardbone

Jul 11, 2011

I believe I was assigned the wrong sales person. Also when I visited the dealership another sales person told me that my situation would be best to even wait on a test drive. I did not hear back from anyone for two days, so I went to Shawnee Mission Hyundai and had a very good experience for my purchase.

imajordan

Jul 3, 2011

I am a retired retail store manager and was in retailing over 33 years so I feel I am qualified to give an unbiased opinion to the enclosed survey.I visited McCarthy Hyundai on recommendation of a customer of theirs, a very satisfied one.Mr Terrence, salesman and Mr Alan Hinderer, manager were very professional and adressed any and all issues to my satisfaction during the sales proces. I would recommend this dealership.Clint Jordan

cste

Jun 17, 2011

I have to say my husband doesn't like dealing with dealers and we bought a SUV with in 3 hrs. He was very impressed with our salesman (Chuck,)promptly greeted him, showed us some vehicles and we was off test driving. My husband was happy with the prices and how quickly the paperwork was all done. The staff there was all very friendly and willing to help us. Since then our daughter was wanting a new vehicle so went right there. I can't say enough on how much patience they had with her. She is very hard to please but they spent so much time with her, explaining things to and looking for a vehicle that fit her needs, wants and price. I have to say she was very HAPPY after we left. Thank you everyone.

bobbrown

Jun 16, 2011

In the purchase of our 2011 Sonata, it was a very pleasant experience working with Terrance McConnell. He is a very knowledgeable and professional sales person and I would highly recommend him to all my friends and acquaintances. His ability to help in all situations is very admirable and greatly appreciated. Robert L. (Bob) Brown

Caroline E

Jun 7, 2011

My sister and I are young professionals and both needed new cars at the same time, but were dreading the process. From the minute we walked in the door, the Hyundai team made us feel like family and answered all of our questions with patience and honesty. We both had different criteria for what we wanted in a new set of wheels and they delivered everything we were looking for, plus great service. We were in and out quickly, but had a hard time leaving because we so enjoyed talking to Dale, Kim, and Steve. Thank you McCarthy Hyundai for a flawless experience, I will be recommending others to you in the future.