Used Cars for Sale at McGrath Kia in Hiawatha, IA

happy camper

Dec 7, 2015

I was not sure what I was looking for when I started this process, but Kraig was very helpful and patient with me as I tried to figure out what the best model for me would be. Even though I didn't end up purchasing a car from him, I would recommend both him and the dealership for any of your needs.He was also very terrific about following up with me to make sure I had all my questions answered.

iboptimized

Jul 19, 2014

I am from out of state and came to this dealer to get an oil change. Travis was very personable and friendly during the whole process. He alerted me to a special I had for my car that I was not aware of. I decided not to take advantage of it at that time, but appreciated the fact that he even TOLD me about it. My car was taken in quickly...and the time waiting for the work to be completed seemed to fly by faster than I realized. The price was "right"...and things were done as I had requested (I had thrown in a few special requests that were not forgotten about). Next time I am in this area and need an oil change or work done on my Optima, I will return.

clentner

Jul 10, 2014

Very easy to work with. Love our new car. The quality of our car is exceptional. Will consider Kia again for our next purchase. Yay

cplough

Dec 19, 2013

This was the best car buying experience I have ever had! The salesman Sam went way above and beyond anything I have ever experienced from a car salesman. He was very friendly and not pushy at all. Sam worked very hard to get us in the car that we wanted and stayed within our budget. We will definitely purchase our next vehicle from McGrath Kia and refer everyone there! We absolutely love the Sorento that we purchased!

mcgrathsarecrooks

Nov 9, 2013

I will no longer refer anyone to this dealership. I have heard of too many people getting taken advantage of at this dealership as well. Once they get you into the room with the finance department they don't let you leave. They keep you there for hours until you break down and give in. These people are a bunch of crooks!

RJohnson39

Oct 2, 2013

The experience was wonderful. My husband hates looking for different vehicles but after our experience at Pat McGrath he was already talking about going back to get our next vehicle. We went to test drive a used Kia and ended up getting a new Kia at a great price. I would recommend them to all my relatives, friends and neighbors. We felt like we had time to make choses and not feel rushed and not pushed into anything we didn't want or need.

Ajtrujillo

Oct 1, 2013

My car is unsafe to drive because it stalls when driving but the service department can't figure out why. Kia corporate won't help either, they insist the car is safe and can be used while I wait 6 weeks for a specialist to come to town to look at my car. Very disappointing at lack of concern for my safety and the safety of my children.

rteeling

Aug 29, 2013

I scheduled a test drive of a Kia Optima and was linked up with salesman Ed Knebel. Ed is the kind of salesman I prefer in looking for cars. I don't deal on cars often at all, but when I do I absolutely hate the whole experience (not the people, just the process)! After the entire process of buying the Optima we test drove Ed has changed my perception of the process. His personality was the contributing factor for this. He was not the overbearing salesman! Ed took the time to listen to what we wanted and presented us with the different options and pulled up a car to test drive that we bought 1 1/2 weeks later.

kcolling

Aug 2, 2013

Ed was wonderful. I felt like he listened to me, was honest, and he helped me choose a car I was happy with. I was looking for a payment within a certain range and he was very helpful in that regard. I felt like I got a great price for my trade in and the KIA was a good deal for a high quality vehicle. Everyone was nice and welcoming. I was there at the the very end of the day and everyone was very patient and stayed late to help me. We made a deal and then I went to the finance department. I don't necessarily want to name anyone as the person who worked with me was very nice and I appreciated his help in getting me financing. HOWEVER, he explained the warrenty that would be provided to me by McGrath (60/100,000 miles) and I was very excited to hear that this was "provided by McGrath" as part of my purchase. The cost was 40-50 per month more than Ed had told me. I thought it was because I chose Gap coverage. I was stressed about it but I know this coverage is important and it was explained to me well. The Finance person had all the papers and very quickly pointed out the places I should sign, initial, sign, initial here and there. I did so and should have had him go over the contact with me. When I recieved the contract in the mail the following week I was suprised to see I spent over $4000.00 on this insurance I thought was "provided" as part of the purchase. I was never told this was costing me $4000.00 in addition to the Gap coverage. I would not have made this choice had I understood the additional cost as the manufacturer provided a power train warranty. I called the finance department to ask about it and was told that it had been explained to me. I guess since I am a professional woman I feel like I "get" things that are explained to me and NEVER was I told this was costing me extra. Granted, I understand I should have asked him to slow down and explain what he was telling me to sign. I was too trusting and I guess I feel "had". Despite how fantastic Ed did at his job, I am not sure I will purchase a car at KIA in the future. I feel like I was duped in the financial department. Lesson learned. I do like my new car though and Ed Knebel is definately an asset to your company.

lpattersonsisco

May 4, 2013

I have not bought a car in several years and was hesitant about buying a car on my own because of my credit score. Johnny Eichenberger and the finance department at McGrath Buick GMC Cadillac worked with me, got me a fantastic interest rate and rebates, and I took my brand new Kia Forte home with me :) Johnny was very knowledgeable about the Forte, and is a very pleasant person to do business with. He put me at ease about buying a car on my own. Thanks to Johnny and McGrath Buick GMC Cadillac I have a new car and I will building my credit back up to the great rating I once had. They were also very reassuring that if I had any questions about the car or needed help figuring out any features on it to be sure to call them or bring the car in so they can personally show me. They also had the Bluetooth up and running so I could use the hands-free cell phone before I left the dealership.I love the Kia Forte and find excuses to go somewhere so I can drive it LOL I would definitely recommend a Kia to anyone and the best place to buy it.... McGrath Buick GMC Cadillac. I couldn't have a more pleasant experience buying a new car than with them.

mboniface

May 4, 2013

I had a wonderful experience working with the staff to purchase my new Kia. Wyatt was very knowledgable about all of the cars that Kia offers and did a great job answering my questions. The reason why I have given such and excellent rating is because I have never experienced such personalized customer service and I really appreciated the honestly and dedication of the employees during and following my purchase. I highly recommend this dealership, you will not be disappointed!

jrklbruce

Apr 18, 2013

Came in to look at buying a new Kia Optima. Ed Knebel was the first sales person to me. Which is one of the things I hate about car dealerships. (salesmen chasing you around the carlot). I told him what I was looking at online. So he pullled it in the dealership bay and showed the car to me. I took for a test drive.( which was a fully loaded EX) It was a good car and the one I kinda wanted. I told him the price I wanted to pay for it which was way under the MRSP of the car. But I came to by a car cash out the door! So instead playing the price game he went straight to his manger and brought him over. He couldn't meet me with the price I wanted. But he Brought me out a SX optima that had more options then the EX except the navagation unit. I took for a drive and liked it. They was able to sell it to me for the amount I was looking to spend. They said why they could offer me that car for that price was because it was a program car.(if you brought your car in for to be fixed or the dealer would drive it.) The only differance was that it had 107 miles already on it. So I felt comfortable buyingthat one. But I liked the EX one I was looking at but we was $2000 apart from each other.The color of the SX was actual color my wife wanted. I just wish it had the nav in it. But the sell went smooth. It took longer going through the paper work person and extra add on people then the sales person part.The cons so far is that I had to take back to the shop two times less of two weeks. The first time was for the horn. They forgot to pull a tab out in between the contacts when the car came in. The second time the check engine light came on. And they found a wire that wasn't getting a good ground. so they fixed it. Hopefully this will be last time I have to take it back. I bought other cars and trucks for McGrath sister location's and didn't have experenice with them. So I decided to give them one more try.They did send my wife a basket of goodies which was nice. But I would of been happy if they would've gave me accories though. I will be buying a new car for my son this summer for college and one for my daughter next summer. So I hope this car holds up to my exception. If so I be back to buy again. Hope they give a better deal. For buying more in a short amount of time.

Courtneyclark20

Apr 17, 2013

They did an excellent job with helping me get into my car that day. I would recommend them to anyone looking to get into a new car.

rauch

Apr 6, 2013

We were happy with every aspect of the sale. We were repeatedly thanked for the business. It was reinforced to us that if we had any questions or concerns we should never hesitate to ask.

iowaviking0413

Mar 20, 2013

John did a good job of explaining the options for each vehicle, and going with us on multiple test drives of different vehicles. For a new salesman, he did a wonderful job.

Chally

Mar 16, 2013

Everyone was so friendly and helpful. We don't get off work until 5:00 pm and they helped us get our vehicle purchased even after hours. Wyatt made sure we knew all the ins & outs of our new vehicle, Ashley made sure all of our financial questions were answered, Chris was very knowledgeable about all the after market items available and helped us determine which were right for us and Matt and Wyatt seemed genuinely happy to get our business. I would definitely recommend McGrath Kia to anyone I know!

EnderFamily

Feb 18, 2013

We used the KIA web sight to build the car we wanted, with just what we wanted down to the colors. But no-one for 200 miles had the color and options that were on our must list. Then we left our wants with a Salesman at McGrath KIA "Josh Stocker" the Kid worked for 10 days and found just the one, and when pen met paper, the number worked too, the price was were all the guiding web sights said we got a very good price. So with all that said We want to thank Josh Stocker and his manager TJ Thomason. It is not often I wright a 5 digit payment and think I still owe a THANK YOU :o)

a_8403

Feb 7, 2013

I had a monthly payment in mind, and I made it very clear that is where I was comfortable and could go no higher. They kept shooting monthly payments that were 100-150 more than I said I could afford. They also suggested a bi-weekly that when you added it up was way more than I said I could pay. I'm going to guess they figured I would hear just that number and wouldn't be smart enough to multiply it by 2 to figure out my monthly payment. Sales man was nice, but he didn't seem to listen to anything I was telling him I was looking for in a vehicle. I made it very clear exactly what I wanted in a vehicle, and he showed me the exact opposite. I would have rather had him say he didn't have anything at the moment instead of wasting 5 hours of my time on two separate visits, showing me junk cars. I was told they priced based off of NADA, and I did my research on the vehicles and noticed some were overpriced by more than $1,000 and quality was poor. They were not giving me much at all for trade in and were refusing to come down on their price. Complete waste of time and I will never be going back. I don't care for car salesmen in general, but this by far was the worst experience I have ever had.

kris.rude

Feb 1, 2013

Justin was extremely friendly, helpful, and knowledgable of the Sorento and Optima. Bill Howie was great at getting us a low rate and quickly getting all the financing done. Would recommend MCgrath Kia to anyone looking for a new auto.

JohnRoderick

Jan 30, 2013

I was very impressed with the dealership. It's a very comfortable environment, and all of the personnel I had the opportunity to work with were extremely competent and kind. Delightful experience!

heguthrie

Jan 22, 2013

Drew was great and answered all my questions and was very helpful. The process was excellent and fast I would recommend anyone to buy from Drew.

bonniemiller76

Jan 21, 2013

we have never been treated so kindly and with such respect as we were at mcgrath. We would never deal with any other dealership ever again. The people that work there go above and beyond . Thank you. We would recommend this dealership to everyone. They are the best ever.

Louis47

Jan 17, 2013

Yes I would recommend this dealership to others. I have already made recommendations to my family,friends and co-workers. I felt I had a good experience with McGrath Kia. I felt no pressure to buy. I was given a good deal on my trade and on the purchase of my Kia. The staff was friendly and knowlegeable. Also the was a nice inventory of vechile to select from.

gjbrown

Jan 14, 2013

The people at McGrath were super friendly and eager to please. They were well dressed and knowledgable on cars. Were easy to deal with and gave details on the auto we were thinking of buying. I appreciate the fact that their language was not filled with bad words and we did not see any of them standing outside the door smokeing. They all seemed to be busy doing their jobs. I would recomend them to anyone looking for a good deal.

NicoleAkkad

Jan 10, 2013

Great customer service and very efficient. Best car buying experience I have had. Would highly recommend Ed to my friends and family. Will be back in the future

Jonesy56

Jan 7, 2013

We were pleased with all aspects of our new car purchase. No pressure, good no trade offer, friendly with excellent customer support and prompt follow-up. Impressed with service after the sale capabilities. Our sales rep Josh Stocker is a good listener. He understood our needs.

marcia knebe;

Jan 2, 2013

We were shopping for an suv and started out with the larger GMC vehicle. We drove 7 or so vehicles and are very very satisfied with our salesman. He answered difficult questions from my difficult spousal unit. We ended up with the color of vehicle my husband liked and all of the options we were looking for. The salesman Ed had such a calming manorism in this stressful situation dealing with a couple who has been married for 30 years and nitpick everything. He must have a psych major. Anyway after 6 or seven hours we drove away happy happy happy. Thanks again marcia and steve

teilers

Dec 20, 2012

Everyone was incredibly helpful and answered all of our questions even getting back to us with answers they didn't have at the time. There were also others there that event out of there way to assist us or just to give some input (sorry I can't remember all the names). As long as the post buying experience is as great as the buying experience we' 'll definitely be back.

ponceje

Dec 15, 2012

I recommend McGrath, I went with no expectations but within hours they approved my request for a new car. That's was an amazing and fast service, Well right now I am enjoying my new car. Thank you again Josh Stocker.

ssacora

Dec 14, 2012

I went to McGrath because I had previous experience purchasing a vehicle from McGrath in past and felt confident that they would be able to help me find what I was looking for. I have also always been satified with there on going service to their customers even after the purchase of the vehicle.

Tom Webber

Dec 13, 2012

One of the best car-buying experiences I've ever had. There was no pressure, and all ot the information I needed was provided quickly. It was also one of the qickest car transactions I've been involved in. Everyone was cordial and professional.

Jddavis0009

Nov 28, 2012

My wife and I would like to thank Johnny & TJ for such a great car and buying experience. Also Chris with the aftermarket dept was great in explaining all our options and getting our picks done quick.

jensenstrevenj

Nov 26, 2012

The entire experience was as close to a no pressure sale as I have ever been involved with. The test drive was pleasant and at no time did the conversation veer from the general discussion about the vehicle. Lindsey was very open and up front about his product knowledge. It was clear he knew the options and how they functioned on the vehicle. It was a very pleasant experience.Thank you,Steve

Betty7

Nov 24, 2012

Very good experience. Kris did a terrific job for us. He followed up to be sure all was well. Very happy with the whole deal.

t.boyle

Nov 10, 2012

The sales people at McGrath Auto are amazing! They seem to truly care about the experience that their buyers have. The only suggestion I have to offer is a small one -- it seems like the process could be shortened, without sacrificing the quality of the service. We spent more than 3 1/2 hours purchasing our new Kia. While commendable, that amount of time is a little too long for most people to endure....Please let me know your thoughts -- thank you!!Amy

Celticgirl

Nov 8, 2012

I needed to purchase a car, as my car was damaged by a driver running a red light. Needless to say, this was not a purchase we had been planning for a long time. However, our salesperson and the sales manager were helpful, friendly, and made our experience a very good one. We had great follow up after we purchased the car and so far, we are very pleased with our KIA. :>)

Lmeskimen

Nov 1, 2012

Good job, great selection. I felt it was a good experience, and would recommend this sales person abd dealership to friends and family. I am happy with my purchase.

russoper

Oct 29, 2012

This was probably one of the best car buying experience that I have ever had. I would definitely recommend Tyler Young and McGrath to anyone wishing to purchase a new or used car.

bkwhite

Oct 23, 2012

Both guys were professional and focused on meeting our needs. They were friendly, met our needs and expectations. It was a positive service experience and I would recommend them to others.

BeckiW57

Oct 12, 2012

Wyatt was extremely knowledgeable. He took us all the way around the car and showed us all the perks that come with owning a Kia. He even took the time to pair my phone with the car and help set the radio stations. We were looking for a car that was more fuel efficient yet time to drive. I would tell all my friends or family looking for a car to go to McGrath Kiaas Lindsay was very helpful with the financing. I just totally enjoyed buying my car at McGrath!!!! I think I found my home for purchasing vehicles

ryedog

Sep 29, 2012

I came in to try and acquire a new vehicle with my used car as a down payment and with so-so credit,knowing I'd have higher payments do to this.I was not looked down upon,treated with respect and appreciated it.

Karla Woodman

Sep 18, 2012

I have a have a special needs 15 year old son that grew too tall for my little 2011 Ford Fiesta... also the fact that he's gone through 3 hip surgeries. We needed something that would be easier for him to get in and out of. I went to my bank and my loan officer gave me a limit of what I could spend. Next I went to the Kia dealership where I was greeted by Jon Kloss who listened to what I needed and what I could afford. Next thing I know where driving a Kia Soul. As soon as my son sat in it he was smiling and giggling! I loved how it drove and so roomy! It had everything on it that I wanted and more! Jon and all the nice folks at Kia worked with me to get this great vehicle and kept me UNDER budget!!! I think these people really care about their customers and believe in what they sell. I highly recommend this Kia dealership!! Thanks again!!

Blayner

Sep 12, 2012

Brandon and T.j. did a great job. We were not planning on buying a new car the night we did but they made it happen. Good work!

ilhschultz

Sep 11, 2012

Wyatt is a fantastic example of someone who strives for the best quality service. He spent time explaining every possible part of the car we wanted and showed us how much we could get for our money. He was trustworthy, reliable, and helped ease us into the decision. As first time new car buyers, we appreciated his sensitivity to our fears of parting with so much money and specific consideration to our own needs for the car we wanted. We ended up with a GREAT vehicle thanks to his diligence and care for us!

Vtaylor82

Aug 14, 2012

Lindsey was very helpful, and pleasant to deal with. He was able to answer all my questions and get me into the vehicle I wanted. He, and the rest of the Mcgrath staff(business office, etc.) all did a great job in assisting my wife, and I. So far I'm very pleased with my purchase and will definately consider another KIA in the future.

Van Woert

Aug 9, 2012

I came to McGrath looking for a new 2013 Kia from the ad I heard on the radio where you put good people with bad credit in a car. I did not get the 2013 Kia but I did get a 2011 Kia with very low mileage. It's actually the newest car I have ever owned. Ricky was very nice, easy to talk to and it was an overall excellent experience. Every one I talked to was very friendly. I can't remember the name of the lady that filled out all the paper work but she also was friendly and took the time to explain anything I didn't understand. You have a great staff there and I also love my new car. Thank you everybody!

rapalan

Aug 9, 2012

McGrath Kia has used and new product at their Hiawatha location. The salesman was fair in representing both new and used models. We are happy with the sales experience and the price. Also, the neat condition of the whole dealership is impressive.

JacqieM

Jul 30, 2012

The salespeople were friendly and made certain that we were satisfied before we left and followed up after the sale. This is our second new vehicle purchase in 2 months and because of our positive experiences will recommend this dealership!

Kia Buyer

Jul 25, 2012

We had been looking for a new car, specifically a Kia, because our sons in the Milwaukee area had recently purchased 2012 models (one an EX, the other an SX) and they raved about the car's value and quality. We actually visited with the gentleman they dealt with in Milwauke who offered us what we believed to be a very good price on a Limited. However, we have dealt with McGrath on a number of other purchases and wanted to see what they could do before buying. Drew was extremely accommodating and very professional. We really liked the way he and the rest of the KIA team at McGrath were willing to work with us. Drew and his manager were able to be competitive without using hard-sell or pressure tactics. They were fair and completely open through the negotiation process. At all times, they made it clear that customer satisfaction was a #1 priority. As a result, we are delighted with the purchase and that we were able to give our business to our local dealer. We would definitely recommend the dealership to others.

dlmcwhin

Jul 12, 2012

For price I gave a N/A because I don't know anything about prices. Originally I wasn't really planning to get a car on the spot but rather talk and find out more information. But my wife and I had been discussing Kia for some time. I'm/we are very satisified. The Soul seemed to be the one that stood out and it fits me very well.

mahart

Jul 9, 2012

Friendly service, courteous, informative, willing to compromise on price, great product, nice dealership, and great followup after delivery! We were very impressed with McGrath Kia and their entire staff. We received a nice gift basket a couple days after and other congratulatory correspondence and thank you's. Oh, and we love our new car !

cjfitch1952

Jul 2, 2012

Wyatt was very knowledgable and very, very friendly. Travis was very descriptive and knowledgable in getting us the best financing possible. I will recommend your dealership and especially the KIA Soul. I have no other comments.

richmo54

Jun 23, 2012

salesman was very knowledgeable about car and a all features. explained how all things worked on car and hot us to the car that was right for us. very satisfied with service provided.

yeldent1

Jun 22, 2012

My experience at McGrath Kia was great. I went to the dealer for the first time, only expecting a test drive and to get a better handle on what my first car would cost; never thinking that I would end up purchasing my first new car by the end of the day. Patrick was very welcoming as we arrived, ready to answer any questions I had. He explained the functions and components of the car very well and was very personable and friendly the entire time. The entire process (looking at the car, test driving, negotiations, and final sales) was easy and comfortable for me. I would definitely recommend friends and family to McGrath Kia if they were looking for a different car. Everyone we talked with along the process was friendly and made the experience of purchasing my first car wonderful. Thanks to everyone at McGrath Kia! You all do a wonderful job!

jcantonwine

Jun 14, 2012

My overall experience at Mcgrath was wonderful. Jamie was very helpful and worked hard to get me into my Sportage and keep me within my budget. I would definatley recommend this dealership and plan to be a return customer.

clicker

Jun 13, 2012

My experience at McGrath was exceptional! Everyone I dealt with was very friendly and knowledgable of any questions I had about each vehicle I asked about. If they didn't know the answer, they quickly asked another salesman who was more informed of that particular car, which did provide the answer. I would and will recommend McGrath to anyone I know that needs a vehicle in the future.Ruth Cellman

viking4764

Jun 11, 2012

Excellent experience with Jamie ; We felt very comfortable dealing with him ; he answered all our questions ; We would reccomend him to any of our friends or relatives.

edelen

Jun 7, 2012

Patrick was great to work with and he went out of his way to make our experience buying a new car a good one at McGrath KIA. He is very knowledgeable about the vehicles he is selling and was able to answer any question we had. We would recommend him to our closest friends and relatives. Our entire process of buying a new car was great and Patrick was with us every step of the way. We will be buying from him again!

Scott Saville

Jun 4, 2012

What a great place to buy a car! It was the best car buying experience I have ever had. No pressure from the sales team. All the guys at Kia McGrath were very knowledgeable and very honest. The sales team made you feel like you had been friends for years. I will go back to McGrath to service my Kia and to buy other cars. Thanks Jamie, TJ, and the McGrath Kia team for making this such a great experience.

sserbousek

Jun 3, 2012

The people at MCGrath went out of their way to make sure I was happy with what I was buying. Todd even offered to go get my daughter something to eat when we were working out the details! I really appreciate that. Tim made sure that I I bought the vehicle I neede. Thank you!

ekkoch10

May 17, 2012

Right when entering the store Drew acknowledged us with a great attitude and smile and asked what it was we were looking for. Had the right material for the car that was purchased and was very negotiable with us and helpful.

klipschen

Apr 20, 2012

I had a great experience purchasing a new vehicle from Drew Tippie (Sales Consultant)at McGrath Auto. I went to McGrath with the hopes of purchasing a Kia. I talked to Drew and we took several different Kias for test drives. Even after I told him that I had no intention of buying that particular day he still was more than willing to show me more cars and told me to test drive anything that I was interested in. About two hours after a had left I received a phone call and was told I had a preliminary approval. I went in the next day and my approval was confirmed for a Kia Forte and within two hours I drove out of the lot with a new car. The whole process was quick and easy.

phulsh

Apr 7, 2012

Dann Steward was my dealer at McGrath and he was so very helpful on explaining everything that I was interested in a new car. He let me drive several cars and that way, I had a great feel for all the cars that I drove. He made sure that the two dents on the passenger side were fixed. Also he had me talk with Butch and I did have the undercoat and several other jobs done. When I questioned that the treatment for the interior, Dann sent me right in to talk with Butch, who took me over to that shop and was asured that everything was done properly. Before I left, Dann had said that he would program my Bluetooth but he was really busy that day, but another young man {I did not get his name} said he could program it for me so I would not have to wait. I was somewhat dissappointed with the financing as after giving $10,000 dollars on the Kia, my total was $19,441 and the beginning price was $26,514. Also, I was charged $330 for optional paid to Insurance Company or Companies. I know Dann does not have any say in the total price. I do plan to pay the loan as fast as I can so I don't have to pay the total with 2.9%. I had thought it was to be 1.9%.

wrightca

Apr 7, 2012

The reason i gave this rating is cause is was everything that i expected the sales person was very helpful with everything and i would recommend the dealership to people.