Lawrence and Eve Martin

21 de oct. de 2016

Have bought many cars from Med Center Mazda and have always had a great experience,They are all friendly and knowledgable.Thank you.

Suzanne H Reese

16 de oct. de 2016

Oil change service was great! friendly staff and quick service!!

Sharon

13 de oct. de 2016

Great experience and love my car! I naught a new Mazda CX 5 and I love everything about it. I would definitely recommend Med Center Mazda to anyone shopping for a new vehicle!!

Barbara

13 de oct. de 2016

Service department was very helpful. Fully explained the problem and what action would be taken.

Judi Hoy

10 de oct. de 2016

Good experience overall. Salesman was courteous. Finance portion was easy.

LIsa & anthony Turley

7 de oct. de 2016

Rubin, was genuine , kind and honest, we purchased car online (sight unseen in person ) and we were pleased with the quality of the car and how Rubin described features. It was the most stress less car buying experience ever. Lisa & Anthony Turley

Chad

7 de oct. de 2016

They change the thermostat on my Mx-5. I had asked them to also change the air filter which I thought was dirty, they said the air filter was fine and did not need to change. Overall I was very well pleased with the service and it was done in a timely manner

Grigsby

7 de oct. de 2016

Good experience , much better than free oil change 3 1/2 years ago after bought the car

Stanley

3 de oct. de 2016

Just posted a review on Oct 2 and incorrectly put all 1 stars, you can tell by my comments it should have been all 5 stars. In spite of the kind words, the dealer called me personally to verify the service was good. That is the definition of good service in my opinion, following up after I have paid. Used this dealer for exclusive service on my RX-8 for 10 years before buying a new 6 from them last fall.

Fred

2 de oct. de 2016

Great people and easy to deal with. Service is fast and great. Service Rep. Barry explains other recommended maintenance. Facilities is well kept and clean.

Gissy

22 de sep. de 2016

Barry and the service center crew are great! Service center has been great on all my routine service visits. The sales team when I purchased was fantastic as well. Very happy with Med Center Mazda.

Kim Molish

19 de sep. de 2016

ALWAYS A WONDERFUL EXPERIENCE! PERFECT CUSTOMER SERVICE! GO OVER AND ABOARD FOR ME! MY SERVICE ADVISOR IS THE ONE I USE ALL THE TIME AND HE CALLS ME BY MY NAME AND KNOWS I AM A HUGE ALABAMA FAN! HIS NAME IS BARRY! GREAT GUY.

Valerie

16 de sep. de 2016

Matt at collision center and Barry at Mazda were both beyond nice and the work was exemplary!

Jim

14 de sep. de 2016

I called a day ahead to get an appointment with the service department since I was driving in from Tuscaloosa. I was not sure exactly what time I would arrive but the service dept said they would work us in when we arrived. This was our first oil change service on our new CX3. We were able to check out a car to drive from our salesman while waiting on service. We received a call when the car was finished (took a little over an hour with tire rotation). It was a great experience for us. And yet again, we are very happy with Med Center Mazda.

Donna P.

7 de sep. de 2016

Awesome from start to finish. Honest and did a great job for our car buying experience!!! Will recommend Med Center Mazda to anyone!

R. DeShazo

5 de sep. de 2016

Laurie responded to my internet inquiry promptly, and we set up a time to meet. She listened to what I wanted and took me right to a car to look at as soon as I arrived. At the time I only thought I had a small amount of time just to look at cars. The test drive was (of course) great. I love the way Mazda drives and handles. She was also very personable and friendly, keeping me from sitting alone while deals were being made. Laurie did not to the high pressure sales pitch and it was GREATLY appreciated. If she had, I probably wouldn't have left with a new car that day. I have NEVER had a good car buying experience and Laurie gave me my first! Thank you Laurie! She understands sales, and did a fantastic job.

Thomas Graye

2 de sep. de 2016

Barry and James in the service department were excellent. They both are extremely knowledgeableand answering all of my questions in a clear and concise manner that I could understand.

Karen Kent

1 de sep. de 2016

Was a great buying experience & I LOVE my new car!!!!

Brian

1 de sep. de 2016

We had an exceptional car buying experience at Med Center Mazda. Joey was great to work with. No pressure sales.

Shameka Chism

30 de ago. de 2016

The service was done in a very timely manner, I will be returning!!

jeff

30 de ago. de 2016

med center mazda has the best service department of any dealership i have ever been to. it is always clean, well organized, and superbly managed. would highly recommend for any type service or accessories.

Garry A. Baker

30 de ago. de 2016

Med Center Mazda follows through with excellent customer service across the board!

cubase101

17 de ago. de 2016

I would definitely recommend this dealership to anyone looking for a great used car or a new Mazda. They were wonderful to work with and made trading in my car very easy. The used car I got from them was in excellent condition and they gave me a great price on my trade. You really feel like they want to help you find the right vehicle for your budget and don't pressure you just to sell a vehicle.

Cheryl Fluker

6 de ago. de 2016

Everything went well. Everyone was friendly and willing to help

ROB MORRIS

18 de jul. de 2016

I WENT IN FOR MY OIL AND FILTER CHANGE, AS I DO FOR ALL MY OIL AND FILTER CHANGESI RECEIVED THE SAME GREAT SERVICE I ALWAYS GET AT MED CITY MAZDA

Eric

18 de jul. de 2016

I have been having my car serviced here since it was new and that's been 6 years. I always feel like my car is being taken care of and Barry has been incredible every time. I highly recommend.

PAm Bounelis

17 de jul. de 2016

My 10 year old car now performs like it is brand new. Excellent service.

Happy Buyer

15 de jul. de 2016

Great buying experience. I knew what I wanted, so I contacted the Med Center Mazda dealership to ensure availability and discuss an initial offer. I was ready to buy and drove the 90 miles to the dealership. Traffic was heavy and the trip took longer than planned. I arrived about an hour from closing. I took a quick test drive and asked if there was any more wiggle room in the price. I was pleasantly surprised to save little more money and committed to the deal. Less than an hour later I was on the road home in my new soul red MX-5 Grand Sport. What a fun car and low-stress buying experience! Thanks to Brian and Matt...

Terry stockton

12 de jul. de 2016

Exceptional sevice I would recommend this dealership and service to anyone

Pat from Pelham

12 de jul. de 2016

Always good service for oil changes and inspections. No hassles!

Rachael Plant

6 de jul. de 2016

I was in the market for a new car because I had just totaled my previous one. Adam (finance) and Ed (sales) were very helpful and made the process easy. Med Center didn't have the exact car I wanted on the lot, but Matt (new care sales manager) was able to track down exactly what I wanted in a timely manner. I'm very happy with the car and the overall purchasing experience.

Bowens

1 de jul. de 2016

We have leased two new cars (CX-5's) here and the crew is fantastic!! Everyone is professional and organized, nobody is pushy and they don't pull stunts. We always get a great deal, we love the cars and the service department is great too. We were in and out in less than an hour an a half start to finish, on a new car, and that is awesome!! Matt and Will are amazing, you won't be disappointed here!

Tom and Linda W

30 de jun. de 2016

We had a great experience with our Mazda car purchase. We weren't hassled at all, no "hard sell", and our salesman, Will, had a great personality and was fun to deal with. He was very knowledgeable about the vehicle we were interested in buying (CX-5) and easily answered all our questions. We usually dread the car buying experience, but this time was different. It wasn't painful at all! We also had a good experience with the guy who handled the actual purchase. He was very personable and fully explained everything we needed to sign and answered our questions. We asked that the check not be cashed until a certain date, and that was honored. They did not cash the check until the date we told them they could. All in all, it was probably the best car buying experience we've had. We'll definitely go back when it's time to buy our next car. Oh, and they had a very good selection of CX5's for us to choose from so we'd get the exact car we wanted.

Mike

30 de jun. de 2016

Ed was a knowledgable salesman and understood exactly what i wanted upfront. Did not try to pressure me in another direction and was upfront on what they could and could not do

Suzanne

29 de jun. de 2016

They had the car I was looking for, presented me with the Car Fax right off. Hospitable & very professional. The whole process took just a little over 3 hours. Even though I had not yet received my loan check they worked it out so I could drive it off the lot. They gave me top KBB value for my trade in. There were a couple of small cosmetic damages they were pleased to repair without hesitation. The technician even called me to confirm everything & told me I could bring it back if I was not satisfied. The loaner car was nice, as well. Highly recommended & would purchase from here again. Kudos to Frank Farmer for pulling it all together.

Sue McCutcheon

29 de jun. de 2016

It is always clean and the service employees are cordial. I am thinking of trading my Mazda 3 in for a larger Mazda with additional features.

Arlethia Walker

22 de jun. de 2016

I LOVE MED CENTER MAZDA IN PELHAM,Al.. Mr. BILLY AND THE ENTIRE TEAM WAS VERY NICE AND HELPFUL.. FROM THE TIME YOU WALK IN, TO THE SERVICE SHOP, TIL THE TIME YOU LEAVE.. I JUST LOVE THEM.. I RECOMMEND EVERYBODY I KNOW THAT'S LOOKING FOR A CAR TO MED CENTER MAZDA.. & THE WOMEN AT BUDGET AUTO CREDIT IS GREAT!!!! FOREVER A CUSTOMER...!

Barry

22 de jun. de 2016

Take all my cars to them for most work. Recently took my MPV in, left the parts and info on what I wanted done. Next day the van was ready, new parts installed, old parts given back to me and I was on my way. Good prices for work done. I don't get any questions if I bring my own parts, they just do the work......and I like that. Very easy to deal with. From one Barry to another.......good job.

Barry

14 de jun. de 2016

Took car in for specific maintenance that I did not have time to do. I supplied the parts and the technician installed them (and gave me the old ones back so I could inspect them). In and out in a few hours. They didn't give me the run around about bringing my own parts, which some dealers don't allow, and they got them installed and all is good. Great place to buy a car (or cars in my case) or get your service needs taken care of. From one Barry to another, excellent job.

robriceatotelco.net

14 de jun. de 2016

Robert Pollard was very easy to work with. We found the vehicle we wanted and Robert helped us from start to finish. Easy trade-in and then got the price on the new vehicle where we wanted it. Also, took care of a minor problem with the new vehicle. Man of his word at a good dealership and will definitely do business again.

vince

9 de jun. de 2016

Barry is great to work with and looks out for customer best interest. Have all car issues handled but Med Center Mazda knowing it will be done right the first time.

shnekals82

7 de jun. de 2016

Barry is the type person that makes it impossible to have a bad experience. I have been dealing with this dealership since last year and I couldn't ask for a more pleasant experience. The staff in the service department is amazing. Thanks so much Barry for making it so difficult to be upset. :-)

Randall Honda CRV

4 de jun. de 2016

Will was great to work with. He worked with me to make sure I got the CRV once it came available. I would recommended anyone looking to purchase a car give Will a call.

Mary Lowrey

3 de jun. de 2016

I was met at the door by your representative who was very helpful. He took my vehicle to theservice department and at the appropriate time explained everything that was done as well asthe cost. I was very pleased with everyone on the service department.

DeniseG

3 de jun. de 2016

Love this dealership! This is my 4 Mazda, 3rd purchased from MedCenter, and I couldn't be happier. Their service department is easy to work with and provides excellent customer service as well. Ask for Joey in sales or Barry in service for an to see for yourself.

ojjelly

3 de jun. de 2016

Great experience . We're their any rebate offers I missed out on

Rob51

2 de jun. de 2016

Med Center Mazda has absolutely been a Blessing to my family and friends. Unfortunately, the car buying experience is not always a pleasant one (to say the least). I have personally been involved in the purchase of five vehicles within the last 2 years (1 new and 4 used) from Med Center Mazda. Each experience was no hassle, honest, and geared toward our needs and our finances. Mr. Clarkson (new car sales mgr), Mr.. Pollard (used car sales mgr), and Mr. Eaves (finance mgr) are all class acts. My salesman, Mr. Will Lastrapes, is one of the most professional individuals I have ever dealt with in any capacity. He made sure that our needs were met during every purchase. Any problems arising after the purchase were also promptly rectified. We can't thank him enough for his personal care during our car buying experiences. We will be long time customers.

Brit

31 de may. de 2016

Exceptional Service. I would recommend this dealership to a friend or family member.

Renee

30 de may. de 2016

I have bought 3 Mazda 3s from Med Center Mazda. They are professional, courteous, and helpful. Fred Farmer is a top salesman who will work with the customer to make a fair deal and make sure that the customer is satisfied with the car purchase.

Stephen

27 de may. de 2016

Fast, efficient, and easy to work with . Definitely recommend them when you look for a vehicle

Peggy Meglich

27 de may. de 2016

We were really impressed with the staff and selection at Med Center Mazda! Joey Chance was a great guy to work with and I will send anyone looking for a car to him. Great experience! Very helpful and friendly staff, no pressure at all.

LBS

27 de may. de 2016

I LOVE MAZDA'S!!!!! I am on my fifth Mazda from Med Center and absolutely love them all but the last one tops them all. I recently purchased the brand new body type - 2016 CX-9. All I can say is AWESOME!!! So many upgrades. Very classy and great for those with families. You can't find another vehicle with that many options and upgrades with the price Med Center offers anywhere else.Their staff is experienced and have all been there for many years. Their sales guys are not the "In your Face" type of sales guys. They are down to earth, friendly, and laid back. They ask about your family and make the experience of buying a vehicle great. Highly recommend going out to see them!

Beck

25 de may. de 2016

GREAT. All personnel were extremely helpful and made the the entire experience tremendous.

Joseph B

25 de may. de 2016

I have found Med Center Mazda a pleasure to do business with.

harry

21 de may. de 2016

great dealership! would highly recommend this service department for your cars work.

K. M.

20 de may. de 2016

Med Center Mazda is a great place to buy a car. My wife and I visited the dealership to look at three cars Mazda CX-5, Mazda 3 GT-S hatchback, and Mazda CX-3. Our sales adviser Brian Stevenson approached us and allowed us to get a good feel for all three cars he was knowledgeable, not over bearing and at the end of the day allowed us to make the best decision for us. After viewing all three Med Center even let us take one of the cars home for 24 hours!! We ended up leasing a 2016 Mazda CX-5, great fair deal and car buying process was quick. The showroom is very nice and lives up to the Mazda Zoom-Zoom lifestyle. When my lease expires I will be looking to head back to Med Center Mazda for the next SUV purchase. If you're in the market for a new Mazda go see Brian Stevenson at Med Center Mazda, and the finance manager's Matt and Todd.

Daisy

20 de may. de 2016

I am very happy with Med Center Mazda's service dept.

Lynn

20 de may. de 2016

my first visit to medcenter Mazda was a great one. Treated with respectAnd professionalism. Was kept updated frequently , and not left to wonder what wasGoing on.

mbj470

20 de may. de 2016

I recently leased a new Mazda3 from Med Center Mazda. The car speaks for itself...love it. My salesman, Will, was great...very friendly, patient, knowledgeable, and not pushy at all. The entire process was a piece of cake. Thanks Med Center Mazda!

Domonique

14 de may. de 2016

I was truly happy leaving the car dealership. It is a great place and the salesman are wonderful.

ry1920

8 de may. de 2016

I have purchased the last three cars from Med Center Mazda. I had a 06 Tribute 09 CX9 and currently drive 13CX9, love my car. We are fans of Med Center Mazda from our salesman Mr. Fred Farmer to the guys that service my car. They are wonderful people to do business with. Barry does and excellent job of taking care of us. They make it worth our time , for we drive to Pelham from Montgomery, just for good service! We call them for any question re car, and they are always willing to help us and they are just the best dealership in this area.

Linda Azar

7 de may. de 2016

I drive a cx9, and love it. We drive to Pelham from Montgomery for they provide the very best service. I Can trust Barry to keep me informed as to what my car needs to run good. I really worth the ride out of town.

Keith Kilgore

6 de may. de 2016

Barry in the Service department is the BEST.He always ensures that the work is done promptly and perfectly and is always updating me as I wait.I always buy and service my vehicles from Med Center Mazda and utilize them for service.They are # 1 in my department.

shay

3 de may. de 2016

Came in for my 20,000 Mile Service, also had a new In Cabin Air Filter installed. Everything went very smooth & was done in a fair time. On my way home, it felt as though the a/c coming through the drivers side vents were not blowing near as cool as the passenger side vents. It was very Hot that day w/very high humidity, so that could have had something to do w/it. Keeping my eyes on it for now.

melissa naccari

1 de may. de 2016

Will is great. Hopefully one day they will give me customer of the year. I also think mazda should higher the customer loyalty rebate. Js thanks for always helping me out.

Cheryl77

29 de abr. de 2016

I had heard excellent things about med center mazda from my sister and brother in law who drive from Tuscaloosa to do business here. They did not disappoint! I started my car buying experience online. I inquired about a car I found on the med center website and I received a phone call early the next day from AJ Lanier. He invited me to come by and met me at the door upon my arrival. He was patient, encouraging and informative. My credit score had me concerned but with the AJs help and the help and expertise of finance manager Todd Mayers we found the perfect car for me. It is beautiful, efficient and a perfect fit for my taste, my family's safety (and taste) and my budget. I love my car. I can't say enough good things about it or the exceptional service and kindness I received. Thank you A J and Todd!!!

John O'Connor

19 de abr. de 2016

Pleasant staff, nice facilities and no attempt at pressure.

C.Roche

13 de abr. de 2016

What can I say, I have never really trusted car dealerships until Med Center Mazda. From the moment we were greeted by Tom our sales representative, to when we signed the financial papers with Todd it was a straight up 100% professional caring and honest dealership. Matt the sales manager also went above and beyond, they want to make your experience the best that it can be in a sometimes stressful situation. I am more than grateful and thankful for finding them and trusting them. I would and will recommend them to anybody that I know who is purchasing a vehicle. Thank you very much for your excellent customer service. I look forward to many years with your dealership.Connie and Charlie Roche

Eric

9 de abr. de 2016

This is my preferred dealership for service on my 2010 Mazda 3. Barry is always great and I know I can trust him. Thank you for all you do.

greg

7 de abr. de 2016

in and out, great job. Much quicker than I thought it might be because I had 2 different recall notices

Chista Marcus

6 de abr. de 2016

This was the best car buying experience I have ever had everyone there was so nice and knowledgeable they did whatever it took to make sure I was able to leave with car I wanted at the price I could afford. I love my new car and I will definitely be back when I decide to get another one.

Rob C.

4 de abr. de 2016

Excellent service, always able to get an appointment when I need it. Very professional and usually get done earlier than expected.

Rick Hershey

4 de abr. de 2016

I got great service at a reasonable cost. The people did high quality work on my Miata.

Garry A. Baker

3 de abr. de 2016

I am well pleased with the hospitality and service received at Med Center Mazda.

Karen Peterlin

1 de abr. de 2016

Great service............aimed to please. Joey did a great job to make me happy.

Stacey Tindall

31 de mar. de 2016

Brian Stevenson was our salesman. He was very pleasant to work with and was upfront and very friendly !

Lawrence W.Martin

30 de mar. de 2016

Always very satisfied when I bring my car in for Service.

L. Anderson

28 de mar. de 2016

recall appointment taken on time and finished in a timely fashion.

Empty Nesters

26 de mar. de 2016

We already have a 2012 Mazda 3 we bought for our son. Now that he is graduating college and getting married, we will be empty nesters! We have never had a more pleasant experience purchasing cars than at Med Center Mazda! We just leased a red Mazda iSport 3!!! We Love it! A huge thank you to Matt, Bobby and the Mazda team! We will for sure buy from you and recommend you to Everyone! God bless you and ZOOM ZOOM!!!

Laura

23 de mar. de 2016

Fair and quality service. Needs improvement on some of the facilities. Good job on the service work. Could use some improvement on the customer service. Staff are not very friendly when calling to schedule an appointment or when you arrive at dealership.

Kathy Smithers

22 de mar. de 2016

No appointment wait oil change pose no issues! Minimal wait- friendly staff- great experience!

JIM PENDERGRASS

20 de mar. de 2016

SMOOTH PROCESS, NO INTIMIDATION, NICE PERSONNEL, CLEAN BUILDING AND GROUNDS

Britney D. Masoner

16 de mar. de 2016

Love Med Center Mazda and Barry in the service department who is always helpful and courteous!

val michiko bagley

16 de mar. de 2016

Always friendly and service is always done in a timely manner.

R Washington

16 de mar. de 2016

Services 99% of the time great I enjoyed I'm in and out quick I'm glad they're there

Brenda Mosley

15 de mar. de 2016

I could not have had a better experience absolutly great

Ash

13 de mar. de 2016

Great service!! Friendly environment and fast service

Barbara

11 de mar. de 2016

The salesman spent quality time explaining all aspects of the vehicle and features. A smooth training session on new technology.Purchase process was simple and timely. Overall an excellent experience.

Jeremy McAlpine

11 de mar. de 2016

Great service, and very professional salesman. Would recommend Med Center Mazda to anyone.

Stewish

29 de feb. de 2016

We have purchase 2 new Mazdas from Med Center Mazda within a year - 2015 CX9 and 2016 Mazda6. The buying process was transparent and stress-free each time. They were fair with evaluating our trade-in and explaining all of our buying options. For the latest purchase, I visited several other manufacturer's dealerships, and was (more than once) extremely frustrated by the "old-school" sales tactics - high pressure, fake delays to keep me in the building, LOW trade-in value, rude behavior. The staff at Med Center Mazda, from salespeople to managers to finance were appreciative of our time and never tried to pad the transaction with options, or unnecessary accessories. We were a Honda family before, but made the switch, largely because of our experiences with Med Center Mazda. Both cars have been great so far. Looking forward to many happy years in our Mazdas!

Sam Abston

25 de feb. de 2016

Everything is good. Note: If you want a response to your questions you need to change your form requirements so that this can be left blank at the option of your customer. If not, you are loosing many valuable responses.

Warren DeMars

24 de feb. de 2016

In the last 2 years, I've purchased 4 cars from Med Center Mazda - one for each of the kids. I've had an excellent buying experience and the finance managers were very friendly and helpful to get the closing completedly quickly and accurately.

Tim Henley

7 de feb. de 2016

Great service. Was in and out in about 45 minutes. Problem was repaired quickly.

MazdaGirl

6 de feb. de 2016

Bought my second car from Will Lastrapes! He not only made the process easy and got me a great deal he made it very enjoyable! I highly recommend asking for Will when you want a car! He listens to what you want and gets what you want. You can't go wrong with Med Center Mazda - they have the best service department too! Their service department is one of the main reasons I buy Mazdas! In a world where it is hard to trust, I trust Mazda!

vince

22 de ene. de 2016

Service on both of my 2013 Mazda 3 is outstanding. Barry keeps me updated on everything that need to be repaired on my Mazda. Overall the experience that I have had dealing with the dealership is good. Great work.

everhart,shirley19

8 de ene. de 2016

Service on both of my 2007/2013 Mazda 3 have been good. Barry keeps me updated on everything that need to be repaired on both cars. Overall the experience that I have had dealing with the dealership is good. Great work.

Sunny Wolfe

7 de ene. de 2016

Barry the service manager is the main reason I come back.

Kathy O. Bailey

5 de ene. de 2016

Went to the dealership to test drive a Mazda3. I absolutely didn't intend to buy a car that day. Joey Chance was wonderful and I drove my new Mazda3 home a couple hours later.

BC

17 de dic. de 2015

The buying process went smoothly and I really enjoy my 2016 Miata. It's basically a go-cart for adults. The sales staff are very friendly, we felt zero pressure and the facility is bright, modern and clean.

HappyNewCarBuyer

2 de dic. de 2015

I have been taking my 2004 Mazda to Med Center since moving to this side of town and knew the service department was very good. I was pleased with the way I was treated and the deal made when buying a new Mazda. The salesman, AJ was pleasant and the sales manager, Matt treated me well. I recommend talking to them for a car purchase.

Suebee

30 de nov. de 2015

The dealership was willing to give me the price I was looking for. I was pleased with the overall experience. Billy was very helpful by reviewing special features of the car.

Tony

28 de nov. de 2015

The salesman was very helpful and not pushy at all. I knew what car I wanted to see and I was in the drivers seat for a test drive in about 5 minutes after showing up. After I made the decision to buy, the entire process was smooth and painless. The paperwork took less than an hour to prep and get signed. I really liked their use of modern technologies to help speed up the process of signing the documentation.I would definitely recommend them to anyone looking for a car.

Zigpig10

25 de nov. de 2015

This transaction was so easy. Everyone was great. Could not have asked for a better experience. No pressure at all. The financial part was easy, stress free. I would highly recommend this dealership. Exceptional.

JR

20 de nov. de 2015

The wait wasn't too bad compared to most dealers. The service was great! Unfortunately no one was there to clean the inside and outside of my car but it's something I can do on my own!

jsmith

16 de nov. de 2015

Entire experience was exceptional. This was my sixth purchase with this company.

mike1338

12 de nov. de 2015

I visited Med Center Mazda to look at a vehicle I had seen online. My wife and I were greeted by salesperson Will Lastrapes who ask how he could help us. We told him what we had come to look at and he gave us a little history of the vehicle and then went and brought up to us "it was raining, not a pleasant time to be looking at cars". To make a long story short, we purchased the car. I must say Will was probably the most pleasant car salesman I ever worked with. Great personality, no pressurewhatsoever, and obviously enjoys his job. Will is a total professional, would deal with him anytime.

Martha Varden

30 de oct. de 2015

The service was awesome. I had called earlier in regards to purchasing a certain vehicle. I met the sales rep the next morning and he had found exactly what I wanted. I purchased, paid for and drove home the vehicle within several hours of arriving to the dealership.

harry

21 de oct. de 2015

med center mazda has the very best service department of any dealer i have ever been to, and i'm 65 years old. would highly recommend!

alafanlaman

24 de sep. de 2015

This is my second purchase of a vehicle from this dealership in as much as 2 years. These are great folks to deal with. No pressure. Professional attitude. A testament for the Mazda brand. Dealt with Will Lastrapes who also sold me my previous purchased vehicle 2 years ago. Buying experience was pleasant and everything was explained up front. If you are in the market for a quality new or used car, you cannot go wrong in dealing with Med Center Mazda. Service department is excellent. Constantly receive coupons in the mail which make maintenance at the dealership worthwhile. No Wal-mart oil changes for me.

jck1990

22 de sep. de 2015

My initial experience was good, came in, was helped quickly and they were very friendly. I drove the car i was interested in came back and spoke with a salesman. Immediately through doc fees and such they upped the price by %15. They also wanted to charge Clean retail for a car that was less than fair. When we were speaking the salesman was short with me interrupted me and talked over me. the second time he went to his sales manager, the sales manager was the one that came back to speak with me. Our conversation was much shorter but he was much more polite.

ADZAM

20 de sep. de 2015

This visit was for regular service on a Mazda CX-7 ( 2011). I've used their service dept. since 2011 for this vehicle and one other CX-7. Never a problem with the work, charges or time taken. Barry is my service advisor and upfront with all matters and questions. Highly recommend the service department at Med Center Mazda.

m_white

20 de sep. de 2015

My salesman William Lastrapes made the experience very simple and easy. He had a good personality, made the experience inviting, and not just about numbers or what I m willing to pay. I would do business with them again

EMF

16 de sep. de 2015

Everything about Med Center Mazda was top notch. It was a great experience buying a car from Fred Farmer! I am glad that I stayed local and will continue with them for the life of my car. Looking forward to it!

Garry Miller

16 de sep. de 2015

Med Center took car of my car and accommodated me as far as getting me to my house and picked me up when the repair were completed.

Roscoe

8 de sep. de 2015

I bought a used Nissan Frontier from Med Center Mazda recently. After a couple of days, I noticed a puddle of transmission fluid on my garage floor and found that the Frontier had a leaking rear transmission seal. I contacted the salesman that I had dealt with and told him about the leaking seal. I requested that Med Center Mazda simply fix the problem since it was obvious that the seal was leaking when they sold the truck to me. The salesman consulted his manager and the response was that they would not fix the leaking seal. An organization that is truly interested in customer service would have corrected the problem. Very disappointing. I'll never do business with Med Center Mazda again....Driver's Way is right next door and I've had good experiences with them.

Lgmoore

27 de ago. de 2015

My husband and I came in looking at the CX-5. We didn't even intend to buy that day, but the price point for the car compared to other dealerships was by far the best. Will was wonderful to work with... Friendly, low-pressure and laid back, which was much appreciated after some other experiences we had that day at other dealerships. The dealership itself is comfortable, easy to access, and has a great lounge and play area that our toddler loved.

Bobby Spigner

21 de ago. de 2015

Great!, great, great, great, great, great, great, great, great, great, wonderfully great, extremely great, perfectly wonderfully great!

Elise Sperando

21 de ago. de 2015

We always bring our cars to Med Center for repairs. Always exceptional!!

Aaron

11 de ago. de 2015

Very good job worked with mazda to remedy problem. Thanks !

Vivian Cunningham

11 de ago. de 2015

My experience with Mazda has been great. I was able to keep my 2005 Mazda for years because of their service. Anytime I take my car in for service I am always greeted with kindness. The people there seem to care about the customer and the car. If they see that major service needs to be done and you don't want to have it done that day, they are not pushy about it. They let you make your own decision but explain to you how serious it can be and not to wait too long to have the work done. I like that they get you out as soon as possible and if they have to keep the car transportation will be provided. I don't have any dislikes about the dealer. I will continue to take my new 2015 Mazda to be serviced by their specialized technicians. I know that I will have it as long as I had the 2005 Mazda.

Kim Keene

10 de ago. de 2015

Service and quality is always important and that is exactly what you get here. Every one that I have come in contact with has been extremely helpful and are an extension of family. I will definitely do business here again and would recommend this dealership to anyone looking or needing service. Thank you Tom, Joey, Adam and Barry for all you have done and continue to do.

Lisa s

9 de ago. de 2015

Great service as always. Barry in the Service Dept was very professional and courteous.

Kathy Clarkson

6 de ago. de 2015

Always get the best service here, whether you're buying or just getting an oil change!

Karen G

3 de ago. de 2015

Service was wonderful as always. Everyone from management down always go above and beyond to make your experience a great one. I Love my Med Center Mazda crew!

Wendy

25 de jul. de 2015

The service and parts department employees are exceptional in customer service! They always treat me right on anything I have done to my car. I highly recommend this dealership to anyone looking for a great car buying and service thereafter experience!

Mike Carpick

25 de jul. de 2015

Routine 6 month oil change & once around - general inspection.

Jacquelyn

19 de jul. de 2015

Excellent experience. Very professional and personable folks who made the car buying experience enjoyable.

jeff

18 de jul. de 2015

this dealer has a great service department! very clean, well organized, and efficient. will always bring my car here for service.

Ray

17 de jul. de 2015

The salesman, Billy Mansel, was very knowledgeable and accommodating. All questions were answered and at times, my wife and I would change our minds on options and so forth and he would change as quickly as we did and begin working with new criteria. We came away with exactly what we wanted. The sales process has been streamlined since we last bought a new car and we received excellent customer service from Billy Mansel and are very pleased with our experience and our purchase. The sales manager Matt was very helpful before I even arrived at the dealership and continued to be pleasant and helpful throughout the deal. Adam, who handled our financing was excellent and no questions were unanswered. He was pleasant and personable. Medcenter Mazda has taken a very proactive approach to customer service and there is no question if nothing changes, we will purchase there again in the future.

Paul Hiebel

17 de jul. de 2015

Thank you for working me into your schedule. The Montgomery franchise was too busy...drop off the car for tomorrow pickup and no idea what the cost would be. You are 100+ miles away but infinitely more responsive.

Ed Gunter

9 de jul. de 2015

I was impressed with sales and finance personal... also very nice facility.

Ron Marks

8 de jul. de 2015

Repeat buyer. Will probably buy from them next time as well.

Jerry

20 de jun. de 2015

Highly recommend Med Center Mazda. Purchased CX5. No pressure. Gave the lowest bid the first time. Joey and Matt were great. One of the easiest vehicle purchase I have had.

Shaina

29 de may. de 2015

Will was so helpful! He kept working to get the payment down to an affordable range for us, great personality, and not aggravating. We live about an hour and 45 minutes away and they made sure they could give us what we wanted before we ever left home! We never wasted any time or gas! Just a great experience! Thanks Will and other staff of Med Center Mazda!

MJCS84

23 de may. de 2015

I highly recommend using Med Center Mazda. Anytime I have looked into or purchased a vehicle I have felt pressured and stressed. Will Lastrapes was the best car salesman I have ever worked with. He made the whole experience smooth and enjoyable. When we have to purchase another vehicle we will be coming back. Excellent service. Thanks!

Kevin

1 de abr. de 2015

Stacy Chickadaunce did a fantastic job from the moment I pulled on the lot to look at a vehicle I found on-line. Once I was at the facility I seen another car that I absolutely had to drive. She got the keys for me and all it took was a trip around the block and I was sold on the quality and excellent condition of the vehicle . I appreciate all the hard work that Stacy and the finance team did to make the process smooth and enjoyable for me. It has been almost 10 years since I have been able to buy another vehicle and when I go to look again in the future I will definitely go back to Stacy and the rest of the team at Med Center Mazda.

YL

25 de mar. de 2015

Working with Will was well appreciated. He promised that he would not call, which he did not. He was very knowledgable about the cars and knew more about the cars than my son (which has not been the case at other dealerships). The negotiation process was not too painful and straightforward.

chiefjames83

7 de feb. de 2015

My wife and I recently purchased a 2009 Chevy Equinox. The buying experience was perfect. We started the process with Ed on Wednesday night and closed the deal with Billy on Thursday afternoon. The price was perfect, they were able to get us no money down, and the monthly payment was $80 below what we budgeted for. After the purchase was complete, I began receiving e-mails letting me know that we were apart of the family now and they would take care of us even after the purchase. I e-mailed back and let them know that I noticed a few issues after we drove away. I was then told to bring the vehicle by and the problems would be taken care of, which I did. I began to try to explain what I found to which I was cut off and asked for they key. I was then told that it would be at least an hour before they could get to it. It seemed like he was trying to get me to leave. I told him I could wait. About an hour later, he brought my keys back and said that they were able to fix one of the issues because they would have to order the part. I began to ask about one of the other issues to which I was rudely cut off. He raised his voice at me and said, "I told you that you bought it as is, I told you we would fix the lights and that's it." I had nothing else to say to him and walked out of the store with my 1 year old daughter. My final verdict, don't send me an e-mail offering to take care of me if you are just going to treat me like dirt with I do come by.

Charlie

30 de ene. de 2015

Went to Med Center to see if we really could get a new car and still save money, too. Will Lastrapes worked with us and his finance people and after a couple of glitches was able to put us in a new CX-5 and lowered our monthly payments a few dollars, even after adding some items to our new car that we didn't have on the old one(also a CX-5, 2014 model). Very happy with the dealership and the results we were able to get. Highly recommend them to anyone looking for a good deal and a reliable dealership.

Hoover lawyer

28 de ene. de 2015

Laurie Edwards and the staff were excellent. Great selection. Actually a pleasant experience.

rbrtcarnes

22 de ene. de 2015

Med Center Mazda made our life better. Never believing we would be able to buy a new 2015 Mazda 3, Billy Mansel and Med Center Mazda made that possible. They were able for us to get the maximum trade in value and a payment we could afford. The new car payment is lower than my trade in payments. Billy is not just a great salesman but an even better person. We were also blessed by working with Adam Eves in the financial department. They put together a great package for us. MED CENTER MAZDA- if you want the best, go to the best.

dee_aqui

17 de ene. de 2015

Im a brand new customer at Med Center Mazda. I bought a 2015 CX-5 Grand Touring from Laurie Edwards. Shes fantastic!! She was very knowledgeable, professional and patient. She answered all my questions and showed me all the features of the CX-5 Grand Touring. Thanks, Laurie, for being a friendly sales representative that put me completely at ease and one that I was comfortable with!! I totally love my new CX-5!!!

Deidre B

17 de ene. de 2015

I'm a brand new customer with Med Center Mazda and they are the best!! I purchased my new CX-5 Grand Touring from Laurie Edwards. She's fantastic!! She was very knowledgeable, professional, and patient. She took time to answer all my questions and showed me all the features of the CX-5 Grand Touring.Thanks, Laurie, for being a sales representative that I could trust and feel comfortable with!! You definitely make the experience of purchasing a new vehicle very satisfying!!

Ryan Gaither

25 de nov. de 2014

Joey and the team at Med Center Mazda made car buying the way it should be. They were easy going, helpful, and friendly. After going to several other dealers in the B'ham area, these guys were definitely the best. (Trust me, we went through some nightmares) No gimmicks or sales pitches.I simply told him my budget and needs, and he came up with the perfect car for my wife. If not for Joey and Med Center Mazda, my wife would not have near as nice of a car. I am truly grateful for Med Center Mazda.

Ryan G.

25 de nov. de 2014

I was shopping for a car on a tight budget. I went to several dealers, and they all said that I was basically looking for a "unicorn" of cars because of my budget vs. needs. My wife thought she was going to have to settle until we talked to Joey at Med Center Mazda. He was able find us the "unicorn" car. They were all nice, helpful, and made the car buying process so easy! If not for Joey and Med Center Mazda, my wife would not be driving as nice of a vehicle. I highly recommend these guys.

MAZDA OWNER

23 de nov. de 2014

I called about the 2013 Chrysler 200 they had for sale. I test drove the car, it was nice. I talked to the salesperson, BILLY Mansell, very understanding. He basically told me that the company that was going to finance the car interest rate was extremely high, and what I am paying them would be like getting a new car and that i am approved for a new car. So I walked out the dealership with a BRAND NEW CAR!

2015 Mazda 3 Hatchback Lover

18 de nov. de 2014

My wife and I purchased a Mazda 3 2015 Hatchback from Laurie Edwards. She made us feel comfortable and stress free while buying the car. We love her and Med Center Mazda!

William H

1 de nov. de 2014

Will Lastrapes and Matt Clarkson are the best and easiest to work with. I bought a car for my daughter and was given a great price, and we were in and out in a total of about and hour and a half. Highly recommended!

Jones

26 de oct. de 2014

Great experience. MedCenter offered the lowest price I could find in CO, AL, MS, and GA... I have been looking for about 18 months and thoroughly researched what I was buying. There was no hassle and the customer service was outstanding. If I'm back in the Southeast when I purchase my next car, I will definitely look into MedCenter.

Johnnie P.

26 de sep. de 2014

I had the most wonderful experience working with Laurie Edwards at the Med Center Mazda Dealership. She walked me thru the process with such ease and great knowledge. She was so professional and so easy to work with. Her friendly approach with me and my husband was wonderful. I will bring my business back here and others in to purchase their next autos. Thank You so much for the great experience!

New Mazda Man

20 de sep. de 2014

Will at Med Center Mazda was able to get me the best price of any Mazda dealership in Alabama. Great customer service.

RASboatman

19 de sep. de 2014

Best car buying experience I ever had. Just bought my wife a new Mazda MX5. She is thrilled with the car. Since this was a surprise birthday present. I'm the one who did the shopping. I looked all over on line and talked on the phone with multiple dealers. Then I talked to Will Lestrapes at Med Center Mazda. Will went out of his way to make a deal happen. Over the years I have bought a couple dozen new cars and have always bought from local dealers. Frankly I was a little skeptical about dealing with an "out of town" dealership. Worked out the deal on the phone. I could not ask for a better, straight forward, bottom line experience. When we arrived at Med Center to pick up the car, everyone was friendly and professional. The paper work was all in order with no surprises. I'm glad I we drove the 100 miles. We are so pleased I expect to make the drive for any servicing. If the service dept. is anything like sales, it will be worth the trip.

Rexter

18 de sep. de 2014

Outstanding experience. From start to finish Will has been pleasant and helpful. My husband saw this car online and called Will for more information. Will made a wonderful deal happen on My Miata. It was painless to arrange everything over the phone. When I arrived to test drive My Miata.Will met me outside. My Miata was prepped, gassed and ready for me. Will reviewed all of the essentials of this wonderful car and then we took it for a test drive. He encouraged me to really drive this car. It was awesome. The tires just "stick" to the road as it takes those curves with ease. I love this car!! Will is without a doubt the best car salesman I have ever dealt with. Great service and such a pleasant and thorough introduction to My Miata. I will highly recommend Will and Med Center to my friends. Now I just want to get on the road with my new Miata.

A Zoom Zoom Family

11 de sep. de 2014

I purchased a Mazda 6 in June 2014 and we just bought my wife a MX5 this week. We Love Them. They are fun to drive, excellent quality, get good gas mileage and the dealership was a pleasure to deal with. Ed Jackson did a great job of allowing us to test vehicles, explaining features and making the entire purchasing process painless. My daughter drives a Mazda 3 also purchased from MedCenter Mazda. She has been very pleased with it and it is now going into its seventh year of operation. Thanks to Ed Jackson and Sales Manager Matt for the excellent service and personal attention we received.

L.Tolbert

11 de sep. de 2014

Great customer service. Matt, Will and Adam were great to work with. I highly recommend Med Center Mazda for you car needs.

Lisa T.

11 de sep. de 2014

I love my Jetta TDI. Thanks to Will and Matt I got the car I wanted. Best of all for the price I wanted !! So if your looking for a new or used car ,stop here first and ask for Will. You will not be disappointed.

dominga

9 de sep. de 2014

i was looking at a used car and was able to get a new 2014 with Laurie Edwards help. I will recommend her to other family and friends. Excellent services and care.

Chris H.

6 de sep. de 2014

Will Lestrapes did a fanstatic job of handling the buying process even though I am not local. Great facilities and great customer service. I highly recommend this dealership.

MazdafaninAL

6 de sep. de 2014

We strongly recommend Med Center and our salesman Fred Farmer.

Donnette Mee

5 de sep. de 2014

Meet Laurie Edwards within a minute of driving up and found her to be knowledgable and helpful in finding a automobile that was perfect for me. I have been happy with my purchase and looking forward in the opportunity to refer family and friends. Donnette Mee

Reggie

5 de sep. de 2014

Nothing but top notch. They've always been good to us. I've been dealing qwith Mazda for 6 years everyone is cordial and receptive. I've bought from here and used their service department. I will always come here, they always remember me! I bought in 2011 and they still make me feel welcome when I come in for service.

Zoomzoom25

9 de mar. de 2014

I bought a new Mazda from Med Center based on their Auto Trader posting. I flew in from out-of-state to pick up the vehicle and they stuck to their verbal agreement over the phone. Matt Henson was a great salesguy!

rchrd96

8 de mar. de 2014

I've been buying and selling cars for 40 years, and never have I had such a smooth, pleasant, hassle free experience. Not just no games, but a willingness to bend over backwards to make the deal work for us. From beginning to end the transaction was characterized by courtesy, respect and honesty. Our salesman Joey Chance and the sales manager Matt Clarkson just made sure we got exactly what we wanted at a fair price, without stress, without worry. These are some straight up guys, and they have earned our car buying loyalty.

FlyVegas2

8 de mar. de 2014

First visit to a Mazda dealer and was thoroughly impressed with the friendliness of the salesman, William Lestrapes. William was very knowledgeable of the engine, drivetrain, and all the upgrades that Mazda offers on their vehicles. We drove a CX5 GT and a Mazda 3 GT, we were impressed by both vehicles. We bought the Mazda 3 GT sedan because of the great mileage and comfort. The dealership was very responsive to getting the financing taken care of and then getting the car detailed for delivery. We enjoyed the professionalism and highly recommend the MedCenter Mazda dealership to everyone. Of course, take a test drive and you will be sold on any of the Mazda models.

bholcomb3

17 de feb. de 2014

Salesperson Will Lastrapes was excellent - he was patient with me for over a year before I purchased my vehicle. He and the sales manager helped get through the negotiation stage very quickly; the "internet" price gets the new vehicles down to a very acceptable price right off the bat. The paperwork was done in a very efficient manner as well - all computerized. The car was delivered perfectly clean with a full tank of gas, and Will was very helpful with going over the primary features of the car (including phone - bluetooth sync). Highly recommended dealership.

Drummondpam

10 de feb. de 2014

Med Center Mazda was great to work with. We were on our way to Montgomery to buy a Mazda CX-5 from a dealership there. When we called to let them know we were coming they gave us a whole different price. I looked up Med Center and called. They had exactly what I wanted and gave us a great price. Dave Thomas was wonderful. He explained everything well and made buying a car really easy. I highly recommend this dealership.

krys4music

10 de feb. de 2014

We had a very good experience with Mr. Lastrapes! He was very diligent through every part of the process. He was very good at not applying pressure to the sale but by being helpful with facts and whatnot. He was extremely friendly and I loved hearing all his Navy stories. Would recommend him any day!

leoncruz

1 de feb. de 2014

Most excellent experience. We spoke on the phone with Dave and the the sales manager Matt and explained our needs. When we arrived at the dealership Dave have the new cars with the options we wanted pulled right up to the front door for us to test drive. The staff is very friendly and thoroughly explained all aspects of the transaction. If you want to use a deanship that believes in full disclosure and does not try to bury the true cost a new car, this is the place for you. - Paul

jskjr

27 de ene. de 2014

I had previously shopped several different dealerships in the Birmingham, AL area and then I came across MedCenter Mazda. Upon arrival I was greeted by Dave Thomas with a sincere welcome. Dave listened to all I had to say about my situation and quickly knew what kind of car I wanted and which options would best suit me. Before I knew it, I was driving out of MedCenter in a brand new 2014 Mazda 6. I would highly recommend MedCenter Mazda to anyone that I know and to those I don't know as well. I absolutely love my new Mazda 6! The car surely has the "Zoom-Zoom" that I want and the gas mileage that I need. Thanks MedCenter Mazda! And thank you Dave Thomas! PS- Can I get a "Bacon-ator" and a Frosty?

Ashirle1

22 de ene. de 2014

Dave was great to work with! He didn't make you feel like you had to buy a car right then and there. Really easy to work with and got us a great deal! Already loving my toyota 4runner! Thanks again!

JohnChamblee

22 de ene. de 2014

I am not a guy that usually shops at dealerships. I was extremely impressed by this place. The guy that helped me was very knowledgeable, straight forward, and experienced. He answered questions with direct answers. He did not push me on anything. The dealership itself was very helpful in working with me to complete the transaction. Again, this coming from a guy that does not shop at dealerships, but I would give these guys a chance to help you.

toweropower

19 de ene. de 2014

Our experience at Med center Mazda was fantastic. Dave Thomas made the the process quick and easy. We will recommend Med center Mazda to all our family and friends.

usedride

18 de ene. de 2014

It was a pleasure have Dave assist use in our choice of a quality used car. He was never pushy or made us feel that he was in a rush. Made the experience better than I anticipated.

jlbedford2

18 de ene. de 2014

My experience with Matt and Med-Center Mazda was wonderful. From my first inquiry Matt was responsive, thorough and upfront about every detail. He truly understands today's buying climate and is very comfortable with the negotiating process. During our interaction, I was in contact with at least four other dealerships - NONE of them offered the service provided by Matt. I never felt he was trying to hide any details, oversell, or pressure us to buy something we didn't need or want. He answered every question and provided every detail that I requested. We bought our car at a time of year when most dealers are trying to sell off their previous year models. The 2013 model/trim I wanted was no longer available at Med Center Mazda. Instead of trying to upsell us a 2014 from his lot, Matt researched and FOUND exactly what I wanted at a dealership in Tennessee and arranged for its delivery free of charge. More importantly, he STILL met our very competitive OTD price and provided the extended 100,000 power train warranty that is provided from Med Center Mazda. On the day of the actual sale we arrived from the Auburn/Opelika area to find a staff of friendly people at the end of a long work day - it was 8pm! Matt had the car detailed (thanks for the great job, Wayne!) and while my husband was signing the paperwork, Will took me for a test drive to explain the car's features and fill the tank. We were home with our new car by 10:45 p.m. There is quite literally NOTHING more that could be asked from a dealership experience. Total ease with negotiations, a great deal on a fabulous car and FLAWLESS service.

Hehipp

18 de ene. de 2014

Dave, along with the rest of the staff, was helpful, hospitable and a pleasure to work with! We love med center Mazda and our car!

Jbuford1998

17 de ene. de 2014

We had a great experience at Med Center Mazda with Dave Thomas. He was attentive without the pressure that can go along with searching for a car. Thank you! We will gladly recommend you to our friends!

scooter3898

9 de ene. de 2014

Billy is hands down best salesman that I've ever dealt with. The sales manager Matt was awesome. I picked out what I wanted on line and went in that afternoon, they had me in and out in less than 1 1/2 hrs. The new car was detailed to a tee!! I have referred friends there before and will do it again. They are a great group of guys to deal with:)Scott

teebird45

3 de ene. de 2014

Working with Med Center Mazda was a real pleasure. There was absolutely no pressure. All my questions were answered to my satisfaction. The atmosphere was pleasant and even my 10 year old was treated with kindness and respect by the staff. I would highly suggest Med Center Mazda to anyone looking for a car.

6485Mazda3

31 de dic. de 2013

I agree with the other reviewer regarding the sales experience. Everything was up front, no haggling, price agreed to over the phone and smoothly carried out when I got there. They were honest with no dealer tricks once I walked in the showroom. I would certainly recommend them.

tmksmith

30 de dic. de 2013

My husband and I were accompanying our daughter to purchase her very first car on her own. We are previous Mazda owners and she had been researching for several months and knew what she wanted. We were greeted in the parking lot by Will Lastrapes and shown around the lot. Will's knowledge of the Mazda products was fabulous and he was very informative. Our daughter, Mikal, was treated with respect and exceptional customer service by Will. The entire purchase process was very pleasant for her. After deciding on the car she would like we were greeted by Adam Eaves for the financing piece of the transaction. Again, Mikal was treated with respect and everything was explained thoroughly by Adam. Adam made her feel very comfortable throughout the process.Med Center Mazda has a dynamic duo in Will Lastrapes and Adam Eaves, great job by this team!Michael, Terri and Mikal Smith

InformedShopper

11 de nov. de 2013

Yet another example of a dealership that refuses to join the rest of us in the "How to do business in the 21st century". Folks, if you encounter a dealership that refuses to price vehicles by way of the internet, you've found yourself a business that's likely going to take great pleasure in keeping you "captive" in their dealership while their sales people and their sales manager spend hours acting as though they are working on your behalf. I requested an OTD price on a specific model (stock number included) only to receive a response that I needed to call the sales person. Seriously? Does your insurance company require you to come to their office to get the price? Does Amazon ask their customers to go to their corporate location to price a book? Understand too that I am shopping with "S" plan pricing. This requires them only to pull the invoice, look at the bottom left hand corner and effectively regurgitate the price. It's not rocket science. Typical "we are doing you a favor mentality" going on here from a dealership stuck in last century business practices. Do yourself a favor, move on to a dealership interested in selling a vehicle without the hype and the drama you've come to expect from this industry.

nomedcenter

24 de sep. de 2013

The general sales manager told us that we insulted him with the price we wanted to pay. Then he told us that he didnt care if we did leave that they would sell those cars regardless. People please go to serra mazda in trussville!

Mackenzie

1 de sep. de 2013

I bought my first car on my own at this place from Adam Eaves and I have never been more impressed with a dealership. Adam was very genuine and did everything he could to make sure I got what I wanted for a price I could afford. I've never been to a dealership where I thought they were actually going out of their way to try to help me get what I wanted. I was able to buy the car of my dreams for a price I could handle and I have never been happier! I highly recommend this dealership to everyone!

tfortier77

31 de jul. de 2013

Great prices, no haggling, clean dealership, no pressure sales. The absolute easiest car buying experience I've ever had,,,,and I love my new 2014 Mazda 6.

Ashley & Laura

29 de jul. de 2013

Absolutely amazing experience! Robert Johnson and the entire staff of Med Center Mazda worked with us through the entire process. We test drove 2 cars and bought the 2nd one-Robert knew exactly what we were looking for. They cleaned the vehicle up in pristine condition, packed it with top quality fuel and we were on our way. The financing department was top notch and explained everything perfectly when it came to the paperwork-no hassles, confusion, or games. The showroom was VERY clean and they even had a cafe area (complete with a racing game on their playstation that my daughter raved about). All and all, I would recommend ANYONE wanting to purchase a new or used vehicle to head to Med Center Mazda. Their salesmen are all about the relationship to their customers, not their bottom line. I can't wait for our next vehicle purchase.... can you guess where we'll be going?

Jan

25 de jul. de 2013

I contacted them about a Hyundai Veloster that they have. Contacted me immediately. I told them I was interested for grandson..couldn't pay more then $. Rep told me he would see what he could find and get back with me that afternoon. Never heard from him again. Guess he couldn't find anything in my price range!!!

PattiH

28 de mar. de 2013

I drove all the way from Huntsville, AL and purchased a new Mazda Miata and love it. I had previously spoke to Matt and Josh over the phone and told them what I was looking for. Matt automatically knew what I wanted and sent me a picture immediately. Josh called me right after and I dove to Birmingham on Tuesday; March 26 to get my new car. When I arrived, I met Will. He greeted me and was so very nice and helpful. The process was painless and they made me feel as if I was one of them. Josh and Matt made it financially able for me to purchase my car so thanks to them. Will even took my Bear Bryant hat as a memento. I love these guys and recommend anyone from Huntsville, AL to visit them because they will give you a great deal. Patti H.-Huntsville, AL

April J

21 de mar. de 2013

Being a previous Mazda owner (CX-9 and husband's RX-8),I had my heart set on another Mazda vehicle, and the newly redesigned Mazda6 did not disappoint! However, none of my local dealerships had deals that were that great. I began looking online, and Med Center Mazda was offering a great deal on the car and package that I wanted. The 4 hour trip didn't bother me, as I purchased my CX-9 in Missouri. I inquired online, and Matt Clarkson contacted me within 10 minutes. We chatted about the particulars, including my trade, and he asked several questions and explained the different Trims and Packages to make sure I was getting exactly the car that I wanted. He was always available by email, text, and phone to answer any questions and iron out any details. He gave me a good value for my trade, and we sealed the deal. He even arranged for someone to deliver my new car, bring my paperwork to sign, and take away my CX-9 the same day! The delivery driver was equally as helpful, as he went out of his way to make sure I had no issues whatsoever in my delivery. He even added extra air in my tires, bought a tire gauge so we knew the tires had the correct pressure, and even insisted on buying me a new set of valve stem caps when we discovered that one was missing! The entire experience was smooth, and it really changed my entire view on the "dreaded car buying experience", as this was as painless and as pleasurable as a buying experience could be, especially since everything was done remotely! I would HIGHLY recommend this dealership! I will have to stop by to visit whenever I make it to the Birmingham, AL area, just to see these great people in person!

Brent Mayfield

13 de mar. de 2013

Just purchased a new Mazda CX-9 from Med Center Mazda. I traded in a new 2013 Pathfinder that I was dissappointed in, and was able to get into this CX-9 and love it. I have owned several brands of cars including all of the Japanese import except Mazda. I really didn't know what I was missing in the Mazda brand. The car drives great, looks great and I am very pleased. It is a great alternative to the typical family SUV's, which are somewhat boring to drive. I've had only the car a few days, but couldn't be happier thus far. With regards to Med Center Mazda, they were great to work with. The sales manager Matt and my salesman Tom were very professional to deal with. I made a three hour drive from my hometown that had three Mazda dealerships in it, to buy this car from Med Center Mazda . Great overall experience and I highly recommend them and the Mazda brand.

Larry

12 de mar. de 2013

My wife owns a Mazada RX 2004 model. The last time we took it to the dealer ship the engine flood and they replaced a starter. That was done at 57,000 miles. This car has given trouble ever since we bought it home. I notice on the computer that Mazada has extended the warranty to 100,000 miles. This car only has 61,000 miles and has been in our garage for 6 months broken down again. I had plugs put in the car and still had problems. I called the medical center mazada and the service man inform me that the engine is bad. Mazada never contacted us about the recall on warranty, when ask about the warranty I was told it only good for 100,000 miles or 8 years. I still have not received any info on this warranty. Mazada Medical Center said they could do nothing for me. I would felt more settle with them if they said that they would contact Mazada and tried to take care of this problem. If Mazada refused I would not be as upset as I am now, because the dealer tried to help me.

MsBetty

15 de dic. de 2012

I had been shopping for a CX-5 for myself. After visiting another dealership in the Birmingham area, I was very impressed with the whole buying experience from beginning to the end. Brian Stevenson and his Manager, Matt, made this a "no brainer". :)

rebeccamealer

13 de jul. de 2012

Definitely the best experience I've had spending money. These guys are wonderful. When I need another car I will go back . My daughter was bored and the salesman Bobby let her play with the cars he had on display.

mamacon51

4 de jun. de 2012

We recently purchased our 2010 Toyota from this dealership and we love it! When they said to make ourselves at home,,they meant it. The atmosphere is very relaxing and most welcoming. Absolutely NO pressure sales tactics at this place from our sales rep "Brian" nor from the manager (sorry forgot name), and everything on contract was explained in detail for our full understanding and acceptance. We went to Med Center Mazda not only for this particular car but also because their "customer comments" online were so very positive and I wanted to add our great purchase experience with them. Thanks guys,,we enjoyed doing business with you all.

Randy64

5 de may. de 2012

I can be a hard person to deal with most of the time. The staff at Med Center Mazda went out of there way to make my car buying experience trouble free. No hassle or pressure just great service. They took the time to explain and show me everything about my new car. These guy even let me use a car to go grab a bite for lunch. I would never expected such great service. I felt great when I left the lot with my new 2012 Mazda 3. No wondering or worrying about making the right choice. I knew, I had. I can not thank them enough for their hard work getting me in my car and putting up with me for a few hours.

paintcomingoffour2009kia

4 de mar. de 2012

We bought a car here that did not say anything about being repainted. Now the clear coat is peeling off. No one will return my calls about this issue. Our salesman Norman church was unprofessional. Also we had a free oil change I made an appointment waited for over an hour and the oil did not get changed.

Luvmymaxima

26 de oct. de 2011

I got in contact with Matthew via cars.com about a 2010 Nissan Maxima. He was very nice and helped me decide on this car. I had been looking for a few weeks. I did not appreciate the finance guy trying to push a warranty on me though.

SilverJr

20 de oct. de 2011

I recently was looking for a car that I could afford and that had good gas mileage. After trying several other dealerships who could not get me a decent price or interest rate. I then got in touch with Mathew at Med Center Mazda about the 2007 Mazda3 that they had and he quickly got to work looking for any way that he could get me into the car I wanted. In the end he found me a great financing for the car that included everything I needed and wanted. It was a pleasure to deal with the employees at Med Center Mazda all of which were very helpful and friendly. Overall this was a great car buying experience and if I was car shopping again they would be the first place I would look.

JW6639

27 de may. de 2011

My wife and I were interested in buying a used black 2011 Hyundai Sonata. After searching through Carmax for a few weeks, this proved to be a difficult task. I had only seen six (at the most on there) since I began looking. They were all in a small price range, excluding the transfer fee. I finally started searching AutoTrader.com, where I found a used black 2011 Hyundai Sonata at Med Center Mazda, at a price highly competitive with Carmax's (pre-transfer fee) prices. I went to the dealership, expecting to be persuaded into buying something I didn't want. Instead, Dennis took the time to find out what I was looking for in a vehicle. He weighed the pros and cons of each used vehicle on the lot. He definitely knew his cars, and he was very passionate about them. Success is when preparation meets opportunity, and he was unbelievably prepared for this opportunity. Dennis and Med Center Mazda beat ALL of the competitors' prices-advertised and verbal. They even got it financed at a rate that matched a local credit union! Not only did they work with me to make the price (more than) fair for me, they also addressed all of my concerns. One of the rear tires was a little worn. We agreed for them to replace the rear tires. Instead, they replaced ALL FOUR TIRES. That perfectly illustrates the extent they went to earn my business and to provide the best customer service. I am thankful that the vehicle I wanted was on this dealership's lot. If I wasn't treated as incredibly as I was (including the price), I might have kept my old car. Assuming they keep great people like Dennis and continue their committment to customer service, Med Center Mazda will be my first stop for every vehicle in the future--whether it's a brand new Mazda or another pre-owned vehicle.

mossyrock

25 de abr. de 2011

I found the car I was looking for on Craigslist at Med Center Mazda. After talking with Matt on the phone, a good deal turned into a great deal. Dennis showed me around the car and was very professional and courteous. I can honestly say that this was the best experience with a dealership I have had. I drove nearly 4 hours to get there and it was well worth the drive! A+

wrwhiddon

21 de abr. de 2011

Yesterday I purchased my second MX-5 within two weeks. Both times, I dealt with Matt and Bobby. Both of these gentlemen were kind, professional and a joy to be around. While shopping around for the right price, I stumbled across this website and read excellent reviews from other customers. I decided to give Matt a call with my needs to see if he could help. Within an hour he phoned me back with what I needed to hear so I drove over 100 miles to make my first purchase. Within the first week, my wife was so impressed that she, too, wanted an MX-5, but she wanted the very rare and coveted Special Edition. I had already been told by other dealers that they were no longer available, so I decided to give Matt a chance to find one. Again, within 5 hours, he called me to tell me one had been located for me. Of course, we made another trip to Pelham for our second purchase. I do not know how he does it, but he does.Matt tag teamed with Bobby Blooomston to completely satisfy our needs. Bobby is a delightful, seasoned salesman who knows how to make you feel like a king. He has a sincere interest in making sure his customers are well taken care of. He called me the day after the sale just to see if everything was good. Med Center has a quality employee with Bobby. I met several other sales people as well as the service department personel and was equally impressed with everyone there. I believe anyone of the sales or service people would be just as responsive as Bobby and Matt. I have purchased many automobiles in my life but I must say that the past two weeks have been the most pleasant experience of all. I highly recommend Med Center Mazda, will tell my friends about them and will continue to be one of their customers in the future.Reggie Whiddon

JAM2623

13 de ago. de 2010

I love my new Mazda 3!!! My whole buying experience could not have been any easier. The people at Med Center Mazda are great, especially Matt. He was so helpful in educating me on my Mazda and all it has to offer , as well as offering me a great deal.

auburnmom1

5 de ago. de 2010

We went to Med Center Mazda to check out a used car for our son who is about to go off to college. Matt Clarkson helped us determine which car would suit our son the best, and spent several hours with us to make sure all our questions were fully answered and that we got the car we really wanted. He showed us in great detail how the keyless entry, convertible top, and Bose sound system worked. You could tell Matt loves and believes in his product by his genuine helpfulness and enthusiasm. We all love the car Matt helped us with, a Mazda Miata Hardtop grand touring convertible. I have never gotten the kind of service at a car dealership Matt provided us with, and his expertise and patience made me glad we were lucky enough to work with him! Julie BraneBirmingham, Alabama

montytw

5 de mar. de 2010

Just received a new 2010 Mazda Miata. I did the sale entirely by internet and perhaps two phone calls. My salesman was Matt Clkarkson. The entire experience was excellent. He ordered the car I desired , kept me up to date by emails and concluded the sale in a unrushed lesiurely manner. All questions answered and was a no problem transaction. I would highly reccomnend this dealer and especially this young man for any car deal you might need.

mcareat

27 de feb. de 2010

We bought a 2010 Mazda CX-9. The saleman, Matt clarkson, was great. I checked with several dealerships in the area and he gave me the best deal around. He also found me exactly what I was looking for as far as color and options. Would highly recommend Matt and Med Center Mazda!!!!

70roadrunner

23 de feb. de 2010

Med Center Mazda had the exact pre-owned truck I was looking for. They had it advertised on Craigs list and after it took me 2 hours to get there, it was just how the salesman described it. There was absolutly no buying pressure and they made sure that I was going to have a great experience. When I left with the truck, I had the feeling that I paid the least they could offer it for and that I got the better deal.I would make sure you check out their inventory on a regular basis.

miata2010

23 de feb. de 2010

Monday we inquired about this Miata online, we heard back from Matt Clarkson within 24 hours. We had asked for a quote and we were very satisfied with the price Matt gave us. We decided to drive 3 1/2 hours from Atlanta GA on Friday, we purchased a 2010 Mazda Miata MX5 Grand Touring with Hard Top from Matt. He took the time to call us while we were driving up there, gave us helpful directions, made sure the car was spotless and greeted us when we arrived with a smile on his face. He sat down with us and went over evrything about the car before and after the deal was finished. Matt made our trip worth while and we could tell it wasnt just a job to him he actually loves what he does. He said he couldnt imagine working any where else, and that says alot about this dealership. He was as excited as we were about the car! We would and have already recommended this dealership to our friends and family.Thanks Matt for making our car purchase an enjoyable one....SincerelyMike and Cindy Prince

SWB

26 de mar. de 2009

Great experience! We worked out the deal via emails, I drove 4 1/2 hours to get there and the deal was EXACTLY as we agreed. The car was described and pictured correctly and there was no surprises except how professional the dealership was. The facility was very clean and appeared to be well ran. I can whole heartily recommend this dealer and believe it was well worth the time to drive that far for our deal. Ask for Matt, but I believe anyone would bend over backwards to take care of the customer.