Used Cars for Sale at Mercedes-Benz of Arlington in Arlington, VA

R Lee

Dec 22, 2020

I have been coming to American Service Center for the last twenty years, with multiple cars, and always get excellent service. Dave Smith and the rest of the center take great care of me. Dave Smith always makes sure I know exactly what is going on with my car and updates me if there are any changes while my car is being serviced. I have always been provided with a loaner car and never have to wait long for my car to finish being serviced. I trust Dave Smith with my car, and more importantly, my daughter's car, and am satisfied that the cars are in top shape whenever it leaves the service center. I would suggest this service center and Dave Smith to anyone who needs their Mercedes to be serviced or has an issue that needs attention.

kevin artis

Aug 31, 2021

Awesome experience at the dealer. Had everything waiting for me when I got there. Very attentive to my needs and wants. I would highly recommend them to anyone. Kathryn was the best. knowledgeable and professional. +10!!

Kat Elizabeth

Aug 14, 2020

Omar and his team at Mercedes of Arlington were extremely helpful to me in my search for the perfect car. They helped me find exactly what I was looking for and made the sale process stress free. Out of all the dealerships I have been to, they were some of the nicest and most genuine people I have ever met. I highly recommend Omar, and his team, to anyone looking for a nice Mercedes vehicle.

Adina Levi

Oct 27, 2020

Perfect service when purchasing a car. Perfect service when they remind you about the Daimler survey and ask for 5 stars. But absolutely NOTHING, Now that I own the car, my temp tags have expired weeks ago and DC is not providing them with plates because I just moved here and haven’t been able to obtain a drivers license yet due to no availability for DMV appointments in March 2021. No suggestion. No offer of help. The woman who does the registrations, Lana, won’t even bother hitting reply on the email. How hard is it to respond and say, I’m working on, or I tried, or something! Like I am not even worthy of her time? Alvin, My salesperson, who gave me this wonderful pitch about his concierge type service before I bought my car, has nothing. Not even a hey, is this still an issue? These are the people with the experience. Not me! Where are the suggestions? Where is the support? This dealership is all shine and no heart. I wish I had purchased my MB at the Tyson MB I purchased from before. Update: So it took this review for someone from Arlington MB to reach out to me with some solutions.

Mark Nadel

Sep 4, 2020

Easy drop off, quick service - careful review (caught a damaged tire from an earlier accident that the insurance adjuster and repair shops both missed). A pleasure. I will return.