Used Cars for Sale at Mercedes-Benz of Milwaukee North in Milwaukee, WI

Akshay Singh

Aug 31, 2021

Depending on the Purpose of your visit/request, this center can go from a 4 star to a possibly 1 star experience. Service - (3.5 - 4 stars) Been here a few times and theyve done a decent-good job. There were times when the service got delayed but they kept me upto date for the most part (had to follow up several times but that's ok). So far no complaints save for their major lack of Loaners. Dealt with Steve and/or Todd mostly and both were professional and supportive! Finance - (1star )Attempted to reach this department to Extend the Warranty on my CPO. Alas after multiple calls and a voice mail, no response. Id say that's pretty much in line with how Ive seen another Mercedes Finance Department operate but still disappointed that a 3 pointed star establishment would differ in their customer service so vastly. Room for improvement for sure.

Emma Backlund

May 12, 2021

Great overall experience. Steve was absolutely wonderful to work with. I went in for routine maintenance and, unfortunately, there had to be some other things done. As a young woman, I have always hated taking my car into any auto shop, but Steve had a wonderful way of explaining things without making me feel talked down to. I could not recommend this place more!

Ashley Adam

Apr 2, 2021

As usual, we had a great service experience here. We bought a used vehicle from a non-Mercedes dealer and Todd helped explain the various service and inspection options. They gave us peace of mind that our vehicle is in great shape and up to date from a maintenance perspective, and were also accommodating in scheduling an appointment with short notice.

Chuck Gosh

Jul 14, 2021

Was our 3rd vehicle purchased there, need I say more. Great people were a pleasure to deal with, the purchase transaction was easy and took very little time, we were treated well and will be back in the future for our next vehicle purchase.

GW Jones30

Nov 25, 2020

These guys are fantastic. Great service experience. Todd and the technician Brian M, were friendly, knowledgeable and explained things clearly. . I left with no unanswered questions and an incredibly clean car.