Used Cars for Sale at Mercedes-Benz of St. Louis in Saint Louis, MO

Brandon Howlett

Oct 21, 2015

I had a great experience in the service department. I was in and out.

Merz Owner

Oct 21, 2015

Great experience. My salesperson, Natina Hopson, made my purchasing and repair experience outstanding. The new location is convenient, which makes my life much easier. Bravo!

M. Black

Oct 21, 2015

I love the new location and the selection at this dealership. I highly recommend working with Natina Hopson for all of your needs. She was very knowledge, attentive to details of my needs and desires and was very pleasant to work with. She made my car shopping experience easy and enjoyable.

David

Oct 21, 2015

Amazing service! The service team works very efficient. Got me in and on my way to work.

A. Jones

Oct 21, 2015

I had a great experience with Dorothy. She was very acknowledgeable about the product and made my car buying experience one to remember.

SB

Oct 20, 2015

I had a fabulous experience at MBSTL! Upon arrival I was immediately greeted by Natina Hopson's smiling face. She was extremely knowledgeable and so helpful with all of my questions. She made it her business to make sure all my needs were met. I would certainly recommend anyone go see her, and they will surely enjoy their car buying experience!

A. C. Wiliams

Oct 20, 2015

I purchased my Mercedes-Benz S550 from Natina Hopson and what a wonderful experience! I can not recommend this dealership and sales woman highly enough. This is my third Mercedes-Benz purchase and I definitely saved the best for last working with Natina. I will be back next month to purchase a vehicle for my wife. Great Job MBSTL!

A. Williams

Oct 20, 2015

Natina made my wife and I feel very comfortable during our buying process! Its good to have someone there that actually cares to help. I will certainly reccomend Natina to my colleagues.

DV from Ballwin

Oct 16, 2015

I had not bought a new car in years so my knowledge of the new technologies was scant. Todd Albrecht is an awsome sales representative. His knowledge and patience were both the reason I kept coming back to MB of St. Louis. Every question was answered thoroughly and every last detail of the sales process was handled very professionally. In the end I received a fair value for my trade and good price on my E350 4Matic. I love this car and could not have been more pleased with my buying experience. Great dealership with excellent facilities. I highly recommend Todd Albrecht if you are looking for a Mercedes.

A. Puchalski

Oct 13, 2015

I had a great experience with Dorothy Robinson and Chris Strom. I'm a loyal MB customer and I purchased a 2014 E350 from them. Please stop in and visit either sales person both are great.

MS.KJ

Oct 12, 2015

I recently spent one beautiful St. Louis afternoon out and about with the intention of just doing some window shopping for my next car, not particularly knowing what it would be. My first stop of the day just so happened to be at Mercedes-Benz of St. Louis. My experience from the moment I walked into the showroom until the minute I drove away was one I will be happy with for years to come. My decision to buy and end my day with a new car came so easily with the help of my salesman Scott and everyone else who helped with the process of my purchase. I recommend to anyone else that is considering a future purchase to do the same as I did. I feel very fortunate to have stepped in that day and for my next car I will be confident in making only one stop again.

Marcus Hughes

Oct 10, 2015

I think your service and prices are OUTSTANDING! We recommend Dorothy Robinson to everyone we know. Thanks for the care and attention to detail that you have for your customers. I have seen so many dealerships neglect their present customers and just salivate to get the new ones.

Miss Juana

Oct 10, 2015

I was shopping for a new vehicle and I had the pleasure of working with Dorothy Robinson. I just want to take the time to thank her for a very informative and professional experience!

Thrive55

Oct 6, 2015

My husband and I were negotiating on a used Lexus RX350 with Todd the "Internet Sales Manager"...We went to the dealership, drove the vehicle, and spent about an hour talking with Todd and receiving a quote on what they would offer us for our trade. We were told they would hold the vehicle for us through the afternoon while we went to eat lunch and look at 1 other vehicle my husband insisted on seeing first. We agreed that I would contact Todd before 5 EITHER WAY to finalize the deal. When I called in 2 hours to let Todd know we were on our way back to the dealership and wanted to buy the car, we were told that they had just sold the vehicle. Even though I had the accepted offer on my cell phone via text, the sales manager refused to honor the deal. We took the time to try and speak with Brian the sales manager, show him the phone texts that occurred while we were driving back to the dealership to sign the papers, and were told "sorry, I cannot help you".....buyer beware of this dealership, integrity is a not a priority here.

Pastor CeCe

Sep 10, 2014

Josh Gould, salesman, is FANTASTIC! James Drake, sales manager, is AWESOME! Our church needed to move out of a vehicle and with two phones and a 30 minute visit to the showroom, we were able to have our needs met and with EXCELLENT service! I highly recommend them as they have our service for years to come.

BillWP

Jul 14, 2014

Fantastic experience from start to finish. Was able to quickly close the deal from out of state and they had the car ready for me to pick up that same evening. The car was accurately described as perfect, and in fact, it exceeded expectations. Trevor was a pleasure to work with - knowledgeable, very prompt to respond, and provided excellent customer service by picking me up at the airport and then delivering the car back at the dealership after hours. I will certainly be calling Trevor again for my next purchase. Thank you Trevor and Tri-Star for everything!

JasonG63

Jul 9, 2014

I purchased a CPO 2010 CL550 from Joshua Gould last night. I contacted the dealership through an email and almost immediately I had a response from Mr. Gould. He gave me some information on the vehicle the fact that it was a one owner, non smoker, clean carfax, and also went into how immaculate the car was. I almost did not believe him.. You always hear all the dealers tell you how they have the nicest car, and its "perfect" just to get there and the car looks terrible.. I made an appointment with Josh to see the car the next day... I showed up, Josh had the car Pulled up out front.. as I walked around the car I was ASTONISHED to see the car was everything that he described and more. Im not sure how this dealership buys the used inventory but this car looked brand new. I walked in and immediately the receptionist greeted me with a warm smile and a hello, I felt actually welcomed into the store like I was an old friend. She called Josh and he came over with a big smile and a great handshake.. Again I felt like I was speaking to an old friend. We walked out to the car and started going over everything, He answered EVERY question I had with NO HESITATION. I was impressed to say the least.. We drove the car and I was sold. We sat down to the deal, and came to an agreement that I thought was fair. Josh Started preparing the paperwork for the F&I guys...After the finance stuff was finished Josh had the car cleaned up, Filled up with fuel, and went over the ENTIRE car with me and how to use everything. He even set up my Bluetooth for my cellphone. Josh and Tri-Star have earned me as a customer for life. I was so impressed with everything. He even introduced me to the GM, and the service department so I would know who to ask for when I came in for my first service. I know they are opening the new store in about a month and I cant wait to come visit it. Mercedes-Benz of Saint Louis is I believe the new name... If you are looking to have the red carpet rolled out for you, and receive some of the best service I have ever gotten.. Trust these people. BEST CAR BUYING EXPERINCE I HAVE EVER HAD. Thank you Josh and the whole team at Tri-Star for making me feel like a million dollar client. Jason G.

Pworksman

Jul 9, 2014

WOW!!! FANTASTIC CAR! GREAT PRICE! TREVOR TOLD THE TRUTH! The car was as described, perfect shape. In this day and age you will not find a sales person as truthful as Trevor. He made the long distance deal happen quickly and efficiently. I will be back.

Bob M

Jun 14, 2014

Took my Mercedes in to have my brakes fixed bc they squeaked. A couple thousand dollars later (Had A service, rear brakes replaced and some other recommended maintenance items) and my BRAKES STILL SQUEAK. I was then told by John Cordes that a glaze" built up on the brake rotor, and the squeak is when the brake pad touches the rotor. So I just needed brake a little harder than I normally would when coming up to a stop, to help remove the glaze." Guess what? Ff course that didn't work. Just wish they would have fixed my brakes when I took the time to bring my car in. They obviously didn't take the time to test it out before calling me and telling me everything was done. Customer lost.

TerryFerrin

Feb 26, 2014

The entire shopping and purchase experience was very positive. Dorothy was an excellent sales person and was extremely helpful and knowledgeable. The business portion of the purchase was efficient and Todd was excellent in explaining options and costs.

samplemisc

Feb 26, 2014

Everyone at Tri-Star are very nice. The sales staff answers one's questions without being pushy, but also ask appropriate questions to better answer your question. My recent visit was to get a price estimate on my Mercedes and I received somewhat what I had expected.Tri-Star's service has always been good. I have a low mileage vehicle and they are willing to work with me on the necessary services based on mileage instead of time (which the reminders on the vehicle pop up).I would use Tri-Star again if I buy another Mercedes (two so far).

hewhitney

Feb 25, 2014

I experienced my service in TX at MB or Boerne, and the 'ambience', 'amenities', and other accoutrement at that dealership were 'top of the line'. For example, a Type A service included a fairly extensive breakfast (if you stayed at the dealership), a loaner car (if you did not stay), and/or a greatly reduced massage at a spa ($20, if I remember correctly). That was not the case at Tri-Star when I went for service in November 2013. The bar had been set high in Boerne, and was very different at Tri-Star. I realize the dealership is moving, and no one in business wants to sink money into business services that will be relocated. But, the above, is just an observation. BTW, the people I dealt with were very nice and very friendly, and very helpful (which is the most important part.)

brb9715

Feb 25, 2014

Scott and John have always gone out of their way to accommodate my needs. The staff is always courteous.It is in general a very comfortable place to be while waiting for your car.

EdHsu

Dec 9, 2013

I recently purchased a certified pre-owned 2010 Mercedes from them even though I live out of state in California. Josh Gould, the sales representative, was extremely nice and helpful. Although I was apprehensive about purchasing such an expensive vehicle sight-unseen, Josh went out of his way to patiently address all my questions and concerns. Todd Cherry, financial services, helped me through the financing process and it was a breeze. Sure enough, the car arrived 3 days later and it was absolutely pristine!! Everything they had described it to be and more!! I would wholeheartedly recommend Tri-Star Mercedes Benz to any of my friends and family. I would most certainly buy my future cars from them as well even though I am in California and they are located in Missouri.

DAN

Dec 2, 2013

I went to Tri Star because a engine light was on in my Mercedes. I was unable to pass inspection with this problem, Tri Star had my car for a week, and I paid over $1100.00. I picked my car up and the engine light was out, and drove 10 minutes an the light care back on!! I canceled the check and brought this problem to Tri Star. I was told to bring the care in after payment was recieved by their department. I sent payment in, but never heard back from Tri Star. I would not recommend this company to anyone.

Darrel Ross

Jul 26, 2013

For anyone looking to buy a high quality used vehicle, look no further than Tri Star Imports. I put a deposit on a vehicle I saw online and flew out from California hoping that what they represented was indeed the truth. I was extremely happy to find their description of the car was more than correct. The car was imaculate and they even filled the tank with gas for my trip back to California. Their staff was extremely friendly and I highly recommend them for anyone shopping online. They even picked me up at the airport :) I LOVE MY CAR

2010 M-Class

May 2, 2012

I bought my car from Tri-Star and I always have all my service done by them. Always friendly and professional. They always explain everything before they do the work. Service is done in a timely manner and to my satisfaction.

Happy C-class

May 2, 2012

Everyone is very professional and friendly.They do a great job servicing my car. I will always have my car serviced at Tri-Star.

2009 E350

May 2, 2012

I just love my car. Tri-star takes such good care of it for me. The are very professional. I only bring my car here for service. I love my car so much I wouldnt take it anywhere else.

William

May 2, 2012

My wife and I both own Mercedes. We bought them both here at Tri-Star. They are very easy to deal with. I trust that they always take care of my wife when she is here by herself. Service department is second to none.

Always Mercedes

May 2, 2012

I am having routine maintenance done today. Tri-Star is very good. I love my Mercedes and will not drive anything else. No one will service my car but Tri-star.

marionik

Aug 22, 2011

I had a great experience buying my BMW525.The service was excellent and people who helped me knew how to make a deal.I would recommend this dealership and the sales people to all my friends.Thanks

beckman11

Jul 12, 2011

Dan and Dave have always been very helpful and take care of our issues without a problem.Would definitely recommend this company to friends and family.

jrfouche

Jul 5, 2011

After dealing with several people at the dealership, from service advisors to GM's, my overall opinion was that the dealership was not up to par with what I would expect from a Mercedes-Benz Dealership. I was given the runaround on service issues several times and spoke with several different managers. Then low and behold here comes Darren. What a great individual to work with. Don't get me wrong, the service advisors have always been courteous and kind, but managers never returned calls or the ones that did never followed up or through. For a sales person it should not be just about the sale, but the overall experience a customer has. Denise was great until the contract was signed, and I havent heard too much back. Promises were made and never delivered upon. Dont get me wrong Denise is a strong salesperson. I think she is one of the best in the business, but stay true to your game and dont become that used car salesperson we all made fun of (through movies in the 80s.) For a sales person it should not be just about the sale, but the overall experience the customer has. That to me is what sets Mercedes-Benz apart from all the other car manufactures. Kind of like Where you are in the dash of your life for example youre born and you pass, but what matters is that dash in between those two dates on your tombstone. Thats what people remember the most. Once again Darren, thank you, much respect due. In the end service was taken care of and promises were kept, but it shouldnt have to take weeks of waiting and hours of phone calls. Thanks again Tri-Star.

rubylbonner

Jul 4, 2011

Neil Hopson is a consummate professional. He was very helpful and patient. He explained all aspects of the car including a major deficiency.The finance person, Mr. Coleman initially made suggestions regarding financing that was not commensurate with my financial history which was somewhat disappointing. This is why quality of work has a lower rating. However, once I expressed my dissatisfaction, he went beyond expectations to satisfy me.

AFfireman69

Jul 2, 2011

Denise is always nice, friendly and informative when I visit this dealership and will go above and beyond for the best possible customer service, and the service department is always very helpful and knowledgeable!

Dianne Morgan

Jul 2, 2011

I recently purchased a 2004 C240 from Tri-Star. My agent was Denise Ligon. I can't say enough about Denise and her professionlizm. She is very warm, friendly and knowledgeable. She was always there to help me learn how to operate my lovely car. Even told me what to do about odor in car. Tri-Star made good on theirpromise to take care of rust. The servise was fast and efficient. They even gave me a loaner car. My car came back like new. When I get ready for a new mercedes I will certainly go to tri-star and only use Denise as my agent.Most sincerely,Dianne Morgan

afbatiste

Jul 2, 2011

I am always pleased with my experience with Denise and Tri-Star Mercedes, i will be a customer for life. the service department and John Cortes is also a sterling professional and always takes great care of me.

llonning

Jul 2, 2011

I have been to this dealership many times. Living over two hours away is nothing for the great service that Denise has given us. We have been in the market for a new Mercedes and wanted to up from a C Class to an E Class. She always is willing to go the extra mile and in a prior email to her thanking her, I was glad and quick to thank her for the service. In many dealers, you buy a car and they seem to think after that you are just a number and income to them, at Tri Star you are more, you become family once you pull into the lot. Denise and the entire store have been great to deal with and am very glad there is a dealer out there that still takes the time to make the sale great even AFTER the sale!

mlenz

Jul 1, 2011

This was my best car buying experience! From the moment I walked into the dealership they were friendly and helpful. I would highly recommend giving Steve Emerson a call if you are looking for a Mercedes. He goes above and beyond to make your experience a fantastic one. I love my new GL but I also love that Steve has followed up to see if I have any questions and I never feel like I am bothering him when I do have questions. Tristar and Steve Emerson beat out the competition significantly in service, knowledge and price. Steve is a person you can trust and know that you will get the best service from. His focus was my happiness. Their family feel makes it so special. I will definitely buy again and refer my friends and family. Thank you Tristar and Steve!!

humpdy

Jul 1, 2011

I purchased a used 2001 Mercedes E320 last September from Denise and could'nt have asked for a better experience. I went into the dealsership that afternoon skeptical about purchasing a foreign car, especially one as expensive as a Mercedes. I left that afternoon not only as a first time Mercedes owner, but also as someone who will without a doubt be returning to Tri-Star when it's time for my next vehicle.

rmbuilder

Jun 30, 2011

Simply put,Tri-Star operates exactly at the level one should expect from a certified Mercedes Benz dealership. The sales and service team certainly represent the marque well. Thank you for exceeding our expectations.Cheers,Bob and Rene

tomhost

Jun 29, 2011

BEN GAVE ME INFORMATION ABOUT A CAR THAT TURNED OUT TO BE FALSE. WHEN PRESSED ABOUT IT, HE BECAME BELLIGERENT, AND REPEATEDLY IGNORED NUMEROUS REQUESTS FOR INFORMATION I REQUESTED. I WOULD NOT RECOMMEND THIS SALESMAN, OR THIS DEALER, AND WOULD NOT PURCHASE FROM THEM AGAIN.

pf--ks

Jun 29, 2011

We bought a used late model car on the internet and they arranged shipping for us and when the car arrived it was just perfect. Ben was very helpful and honest as he walked around the car and patiently described every detail. He was not pushy or aggressive and we like that alot. Thanks Ben!

scottwolpert

Jun 28, 2011

I've bought three cars from Ben at Tri-Star in the since 2007, and had them all serviced at tristar. Easy to deal with, great service and a minimum time commitment on me to get these deals done.

Tretter

Jun 28, 2011

Great internet and car buying experience. Price was good and fair, and our time was well spent. We were very happy to find just the car we wanted on the lot.Thanks!

Dale Orrick

Jun 28, 2011

I intended to purchase my E350 that I had leased from Mercedes USA; However, Ben Leonard (Tri-Star) arranged to have the lease transfered to Tri-Star. I was able to purchase the car from Tri-Star with better terms than I was offered from MBUSA. Ben Leonard was very professional and friendly. I would recommend him to any potential buyer.

kersten1707

Jun 9, 2011

I purchased my new C-Class Mercedes from Ben Leonard. He was very friendly, easy to work with and knew all of the features and specifications of the car. We were very pleased with our interactions will everyone at Tri-Star Mercedes and look forward to a long ongoing business relationship with them.

cbhuddle

May 25, 2011

They stayed past closing on 2 occasions to help with our purchase. Very friendly and did not express any concerns about working past the closing time. Gave us a good price on a trade-in. The car we purchased is beautiful and runs great. Offered to come to our house to help work out the details on all the gadgets.

myer4120

May 24, 2011

From the greeting through negotiations to signing of the papers it was a pleasant, relaxing experience unlike any I've experienced in any other dealership. The Sales Rep, Chris, made me feel welcomed. During the negotiations I was not made to feel unqualified, but rather as a valued customer.

rmperea

May 22, 2011

Mike was a pleasure to deal with. He was polite, respectful and knowledgable. He found exactly what I was looking for in a used car. I had gone to several dealerships before going to TriStar and had no luck finding what I wanted. It was a pleasant experience. I would highly recommend him.

tsenf

May 20, 2011

Ben did a great job of making this a good experience. He was helpful, friendly, informative, understood what I was look for and made the process go smoothly. I appreciate that he kept me updated on the status of receiving my car and when it might come in. This is the second time I leased a car with Mercedes and Tristar and this experience was much better than the first experience. I appreciate the good customer service.

suesinger

May 9, 2011

This is the third vehicle I have purchased through Denise. She is always very knowledgeable, helpful, professional and willing to do whatever it takes to get the deal done without being too "pushy". The entire purchase process could not have been any easier. I will continue to recommend Denise to anyone interested in purchasing a Mercedes.

Ross Osiek

May 5, 2011

This is the third automobile that I have purchased/leased from Tri-Star. Denise Ligon has been professional and courteous throughout my experiences furnishing knowledgable,timely responses and follow-ups. John Cordes has handled all my service needs with equal expertise and responsiveness. Thanks to both of you!

kittstark

May 5, 2011

Ben made the experience pleasant from start to finish. He was credible and exhibited a real desire to meet my expectations. He was very knowledgeable about the vehicle and took the time to explain most of the features within the 2011 GLK 350. I would definitely seek him out again for future car purchases.

lynnmcguire208

May 4, 2011

What a great experience I had buying my car. I've bought many cars over the years and this is truly the first time I can say that. Chris Strom was knowledgeable, gracious, and friendly. She put me at ease immediately and in in room full of 150K cars.....that ain't easy to do, my friend. She made me feel, as if, I was buying one of those cars and not an 8 year old used one. She introduced me to the service tech that will be the one working on my car. She introduced me to her manager. They were both kind and gracious men. My car was as clean and shiny as any of the new ones on the showroom floor. Chris showed me every bell and whistle on my car, and in the rain. I know I'm babbling on but believe you me I have never had this kind of experience buying a car. Thank you.

7SeriesSmile

Apr 30, 2011

I have owned Jaguars and BMWs for many years and decided it was time for a change and thought I'd give MB a try. Changing dealerships was a stressful consideration as I am very particular and the BMW dealership I dealt with over the years was always good to me. Tri Star is close to my home so I called and Denise answered the phone and helped narrow down what was available in a pre-owned MB in my price range. I visited, found a car I wanted, and we came to an agreement on my trade. I purchased a 2007 S550. The purchasing experience was pleasant, professional, and fair. The finance department (can't recall the gentlemen's name) was very helpful as well and found the best terms from a local credit union. Simple, straight to the point, and got the job done quickly. No complaints; an enjoyable experience.Now onto service...the true test of my future experience with the dealership. I was assigned to Dan in service. I like the fact that the advisor is assigned to you for the life of the car. This provides continuity between visits and the advisor gets to know the idiosyncrasies of the car, and me the owner. Dan and the staff was friendly, helpful, and professional. I appreciate the attention to detail and they kept my car inside during the weeklong visit to address some issues under warranty. I was simply hoping my experience would be as good as my dealings elsewhere, but, in fact I think this will work out better. I gave 5 stars for my first impression and initial service experiences with sales and service. Car drives like it was bran-spankin!!!!

mikexhfan

Apr 8, 2011

Just purchased a GL 450 through Steve at Tristar. Service is excellent, even after the purchase. Dealers all have to make their money, but Tristar is a little more straight forward on pricing compared to the others. Friendly but low pressure atmosphere. I almost paid down payment at another dealer, when I decided to give Steve a call just to get a quick quote. He and the finance guy together got me a car that equiped better, but cost less.

Dbray

Apr 7, 2011

Our experience with Tri-Star Mercedes has been wonderful. All of the personnel were experienced and friendly. This was one of the fastest, easiest and friendly car buying experiences we have had. We will definitely recommend Tri-Star to our family and friends.

gwakus

Apr 4, 2011

I purchased a used vehicle from Tri-Star. Steve Emerson was extremely professional and very helpful. My wife and I Felt very comfortable spending money with Tri-Star.I recommend this dealership and Steve Emerson to anyone who is looking to have a very pleasant car buying experience.

DRSAM

Mar 11, 2011

DO NOT LET THEM WASH YOUR CAR UNLESS U LOVE DEEP SCRATCHES. THIS DEALER WON'T TAKE COMPETITORS COUPONS, ALTHOUGH OTHER MERCEDES DEALERS DO. THEY CHARGE FOR WINDSHIELD WIPER SOLUTION. I WILL DRIVE THE EXTRA.15 MILES AND GO TO A DIFFERENT DEALER FOR SURE. THEY'VE GOTTEN WORSE OVER PAST 5 YEARS I'VE DEALT WITH THEM.

mbdriver

Mar 7, 2011

Great overall experience with Tri Star. I worked with Steve Emerson (sales) Jeff Martin (manager) and Dave Chapman (finance) to get the perfect pre-owned C Class and the perfect price. I was amazed at how attentive and professional everyone one was from the moment I arrived at the dealership until the moment I drove off in my new (to me) car. As a female 1st time car buyer, I was a little apprehensive about the whole process, but the staff at Tri Star put me at ease. I left feeling like I got a good deal from a great dealership. Keep up the good work guys!

mivie85

Feb 12, 2011

I went to this dealership one afternoon to look at a few cars on the lot. After taking one for a test drive and making an offer, I told the salesman I would like to bring my dad out to the dealership the following day to look further into buying this car (This would have been my first car purchase). His reply to me was insulting and rude, implying that bringing my dad was childish. I never returned to the dealership and instead took my business elsewhere.

shikzachaser

May 27, 2007

WOW!!! The previous review sure blasted Tri-Star. I fortunaely had a great experience and will definately do business with them again. I recently purchased a used ML55-AMG from a private party in St Louis. I needed a few things, ie: Navigation disc, new keys, etc. The parts department spent over an hour with me. They went so far as to look up and print out a complete service record on the car (even though it had never been in their dealership), order the keys, gave me some touch-up paint for a few small nicks, and explained a lot to me about the car. When the keys came in Chris Roberts came out and programmed them and told me it was no charge even though I had agreed to pay for a half hour of service time. Overall it was a very pleasurable experience, much better than the local BMW dealer who I have purchased 4 cars from in the last 20+ years. I will definately do business with them again.

lmmike

Sep 9, 2005

Please be careful if you do business with this company. I purchased a preowned clk 430 from them. The car had remainder of warranty and came with additional star marked certified warranty. It started having problems with the rear suspension, so I took it in. They would work on it all week and give it back on Friday saying it was fixed. Every time I would drive it and take it right back in because they did nothing. They even managed to create a problem with the front of the suspension. This went on for two months, then when I threatened with lemon law, they had the corporate guy come out and fix the rear suspension problem. The front was still broke. When asking other people for advice on how to fix the car, they said it sounds like the car had been wrecked. When I bought the car they showed me a clean car fax. I talked to the sales manager who sold me the car, and he assured me that the car was fixed and the car had never been wrecked. After him telling me he was going to help me out for a few weeks, I decided to trade the car in and get a audi or bmw. While trying to trade it, both dealers told me it had been rear ended, and showed a car fax proving it. I decided to wash my handls of this car and of this dealer and bought an Audi for the time being. Long story short..... They sold me a wrecked mercedes certified car, lied about car fax, took months to fix a problem, and still did nothing to get me into another car or fix mine. Don't use or buy from this dealer!!