Used Cars for Sale at Metro Ford in Schenectady, NY

taylor23lynne

Nov 24, 2015

This was my first time buying a car without a co-signer and Darlene made the whole process a breeze!!! My first time there, I wasn't able to find a car. Less than a month later, Darlene emailed me about their Friends and Family Discount and asked me if I wanted to come in and try to work something out. The vehicle I wanted was a Ford Escape and nothing was within my price range. Less than two weeks later, Darlene emailed me again saying they had a 2010 Ford Escape within my price range. I went for a test drive and bought the car. Michelle was my finance manager and she was amazing and made sure I understood everything. She also got me an extension of three years on my warranty!!!! I couldn't have asked for a better team to get me into the car of my dreams.

Kristen

Nov 15, 2015

I went to Metro Ford yesterday to look into buying a new Fusion. I called ahead of time before going in and a guy named Ryan Rocheleau answered my call and I am so glad he did! I told him what I wanted, I had already knew the stock number of the car I was purchasing and he had it up front and warmed up and ready to go on a test drive! He got the numbers quick! and overall he was an amazing sales consultant! I hghly recommend him to anyone!! Hes awesome! Jim Rosamino was just as amazing to work with! Overall I will definitely be back to metro ford to purchase more vehicles!

Mary and Caroline

Nov 2, 2015

My mom and I walked into Metro Ford in Schenectady knowing very little about buying a car or any of the lease options available to us. Every employee we worked with, from managers Jim Rosamino and Mike Ragozzino, to our sales consultant Allen Powell, took the time to explain all of our options and walk us through each step of the leasing and financial processes. We walked away feeling like we were treated like family, and felt confident in our buying decision due to the advice and help from the professionals at Metro Ford. We would truly recommend this dealership to anyone looking for a new car, and to specifically request any of these helpful professionals in your search!

Carol O

Oct 17, 2015

Purchased a 2016 Escape and worked with Keith Wells who was very polite, provided information on the car, and got us the deal we were looking for! If I get another car, I would like to work with Keith Wells.

Kevin Ryan

Oct 16, 2015

I wanted to get a truck, since I recently bought a new house with a bunch of land. I have a lot more maintenance to do so a truck makes sense. I had a Harley to trade also. This is pretty uncommon, but Metro Ford was determined to help me out. Long story short, I got the deal I wanted, they took the bike on trade and I was out the door pretty quick. The bed liner was not in stock however... and Ryan Rochelau made certain to get that it as quickly as he could, and he called me to let me know a few days after the sale. The kicker is that Ryan had just undergone surgery that day and was recovering at home and going through his email. He sounded terrible, but the fact is he was taking care of his customer. And you don't get that kind of commitment on a regular basis.

CHARLES RICHWINE

Oct 11, 2015

SAL WAS GREAT, I HAD A HORRIBLE EXPERIENCE PRIOR TO COMING TO METRO FORD, SAL GREETED ME IMMEDIATLEY, AND WAS VERY HELPFUL. I WILL SEND ALL MY FRIENDS AND FAMILY IN TO SEE ONLY SAL.

old couple

Oct 4, 2015

made our buying a new car a very interesting experience. good web site, we were able to find 3 cars before we came. Felt it made picking a car a very easy choice. Our sales person was easy to talk to about what we wanted in our car. All sales people at dealership were great.

Jess

Oct 3, 2015

Walked in today looking to lease a car and left with a new 2016 Ford Fusion! Ryan Rocheleau helped me find a car I liked and made sure it was at the best price possible! Couldn't have asked for a better salesman, super nice and friendly. I would definitely recommend to anyone looking for a new car.

2012Juker

Oct 1, 2015

Thanks to Kevin Ruscio! You made buying my new car easy and hassle free. No pressure, no hoops to jump through. Just a faur deal and it was super quick. I love my new car! Definitely recommend him and Metro Ford to anyone.

Shane

Sep 24, 2015

Very simple process with buying a car. They definitely try their best to work out a deal for you. Dealt with Ryan Rush.

Robert NY

Sep 22, 2015

Salvatore Fazzone was very helpful in my experience here at Metro Ford.

Jtruden

Sep 18, 2015

We stopped on a week day to test drive a car 15 min before they closed. Allen Powell met us in the parking lot and took us for a test drive. After the drive we explained what we were looking for. He took us inside and sat us down. At this point they were closed and we were they only customers in the store. Allen came back a few minutes later will one of there buyers and pictures of a 2012 Lincoln MKX with everything we explained we wanted. They said if we were interested they would buy the car for us the next day. We were and they did. The MKX turned out to be more than we could have wished for. After searching for months and talking to several dealerships Metro Ford in Schenectady found us our car in one day. We had our car home in less than a week. WOW is all I can say!! Allen was great and the dealership really took care of us. We got the car under list price and with four brand new tires. Gotta get into Metro Ford and find the car of your dreams!! Thanks Allen and team at Metro Ford

Mike Utzig

Sep 18, 2015

Sal Fazzone and Bill Marinic made this process so easy and enjoyable. It was built around me and making me feel comfortable throughout the entire process. My last car I stayed away from Metro Ford but gave them another chance this time around and they earned my business. Happy to come back in a few years to make another purchase. Kudos to Sal, Bill and the Metro team for a job really well done.

Nicholas Hartman

Sep 18, 2015

I went to Metro Ford and a few other dealerships this past Tuesday with Metro Ford being my first stop. I had a great experience with AJ over the phone who oversaw my internet inquiry and Joe Camuglia and Jimmy when I walked into Metro Ford. I am very thankful that I went to Metro first otherwise this would have been a very stressful day with how my expereicnes went at the other dealerships. Aj, Jimmy and Joe were very easy going and very helpful with all of my questions they have since followed up with me after my car purchase and cared a lot about how I enjoyed by new Fusion. They made car buying easy, fun and efficient and I will definitely going back for any future business.

P.W

Sep 12, 2015

I came in with a lot of expectations for a new purchase on a 2016 Ford Mustang. Through all the hurdles Keith and Mike dealt with me and made the deal happen. I can not be happier with the car or the deal. I don't think I'll ever need to go anywhere else! Will be a repeat customer again and again. (Bill was awesome too! A++++). Thank you all!

R. Oaster, RNC

Sep 12, 2015

Ryan R. in Sales did a great job. He got all the options I wanted on my new Ford Focus SE and made the acquisition go smoothly. I've received a ton of compliments on the car already.

Fusion Fan

Sep 9, 2015

Just bought a new Ford Fusion from Ryan Rocheleau at this dealer. He was very pleasant and professional. He was easy to talk to about my wants in a new car and helped me find one already in Metro Ford's large inventory. I had to wait a week for the sunroof to be installed as it was out of stock, Ryan followed up and let me know when to come in for that service and provided me with a rental car during that install. I was already familiar with their service center for my previous vehicle and liked dealing with their service staff and using their lovely new waiting room. The only minor problem is that the wait time is usually no less than two hours. Hopefully, that can be improved.

keith b

Sep 9, 2015

The sales rep (Ryan) was pleasant and listened to my requests and then tailored my needs to the proper vehicle.

Christina and mike

Sep 6, 2015

Jason G was awesome, we met him in the lot and he was immediately engaging and Honest with us- made sure we were comfortable and gave us all the information we needed . After we decided we we wanted the car he helped out with our financial situation and even let us drive the car off today!! Thank you we are so happy!!

Steve Moeske

Sep 3, 2015

I came in to test drive 3 vehicles. Sal Fazzone met me at the door and facilitated the test drives. He answered all my questions without any pressure. While we were far apart on the price he was able to make it work. I had no intention of buying the vehicle that night just test driving. Great experience.

Brandon T

Sep 2, 2015

Ryan Rocheleau made my buying experience at metro very smooth & enjoyable. I purchased a 2015. Ford F150 & he was very willing to listen & understand what I was looking for. He explained everything & treated us like friends. It was another great experience at metro ford Ryan.....thanks again

JAMO58

Sep 1, 2015

Great selection, great people to deal with from the salespeople to the finance dept. Have bought my last six vehicles here and have sent many family and friends to Metro.

Tracy Dobert

Sep 1, 2015

Metro was very easy to deal with and Sal did a great job.

Emma's Mustang

Aug 30, 2015

Salvator was awesome and very helpful. He helped me to get the deal I wanted.

Lisa & Paul

Aug 30, 2015

If your looking for a smooth and pleasant auto buying experience, this is your place. We drove some 150 miles to test drive this used Tundra. it was ready and waiting for us, and we had the pleasure of having Ryan Rocheleau as our Sales Professional. The staff here are wonderful, and all work together to make the buying process quick and painless. They say their motto is "everyone should be happy when they leave". We were, and again thank you to Ryan, Josh, Mike and everyone at the dealership. We just LOVE our Tundra, and those gleaming new Goodyear tires you put on!

Mr &Mrs trossbach

Aug 29, 2015

We have purchased 4 th vehicle from metro. Always very smooth and over all great experience. Sales manager Jason Gerars is every friendly & willing to make a deal work along with an enjoyable experience. Salesman Ryan Rocheleau was a very good salesman with appropriate knowledge & willing to work with us. Once again we had a very great experience at metro Ford.

craig

Aug 28, 2015

Very smooth and easy to purchase from. This will be my first ford and I dont think it will be my last. Great service

Ed G

Aug 28, 2015

Ryan Rocheleau did a fantastic job finding me the new car I wanted. His knowledge of the vehicle and overall professionalism was truly appreciated. From initial visit to taking delivery of the car he kept me 100% informed throughout the process. Awesome job !

Steve

Aug 28, 2015

Keith did a great job selling us our vehicle. He put it alot of effort thru out the process. I would buy another car thru Keith.

Weaver

Aug 27, 2015

This summer was my first experience in buying a car alone, and it did not go well. After having three awful experiences at dealers in the area I had basically given up on buying a car. My sister convinced me to try one more time and found a car at Metro Ford that I liked. Ryan R. was so helpful and didn't rush or pressure me at all. He gave me time to look the car over and think about the financial aspect carefully. His calm and relaxed attitude helped me relax as well. I decided to buy the car, and he followed up with me several times to make sure that I had everything I needed and that the experience had been positive. All of the staff at Metro Ford were helpful and kind, but Ryan really shone. I would recommend him to anyone looking for a car.

J Trimarchi

Aug 26, 2015

Ryan Rocheleau at Metro Ford made our car buying experience simple. He was no pressure and to the point. After months of looking we love our new car. I would highly recommend Ryan at Metro Ford.

Patricia Bouck

Aug 19, 2015

Sal made my deal easy and enjoyable! I would highly recommend him!

dan

Aug 18, 2015

back in 2011 i was car shopping and i was only 19 i found a 2006 BMW 330i i fell in love with so i tried to get a loan by myself and i couldn't do by myself they said i needed a co signer but the ? is did they try hard enough to get it for me by myself or did langan jeep just want to get a sale. well i ended up buying the car the salesman told me the car had run flats and all season tires but coming to find out they were summer performance tires and no run flats i was very very furious i told everyone i kno never to go there or give them a time or day if they stopped there. so after 4 years of having the car it made my life miserable until august 17 2015 i stopped at metro ford on state street in schenectady and i had the best experience Ive ever had at any dealership I delt with kevin ruscio he was a great salesmen and he did anything he could to get me in what i wanted and could afford by myself they gave me a great deal on my trade in and on the new car i would reccomend everyone to go see him and tell him what your looking for and can afford and they wont let you leave until your happy and i left yesterday in a new car and really satisfied

Stacey

Aug 14, 2015

I was only stopping in for a test drive when I saw the car I went to see and was approached by salesman Anthony D. to help me. That was great so I did not have to find someone. In no time I was able to test drive the car that I decided I wanted for my son's first car. Assured that all of the fixings that needed to be done would be before I picked it up. I decided I wanted it. Very easy process to purchase the car. Mike R. did a wonderful job with explaining everything with financing as I had not purchased a used car in a very long time. Troy was the sales manager who made sure everything was complete and done before picking up the car. I also met Jason the sales manager and was told that If I needed anything at all to come and see him. They make you feel right at home! It was a nice, pleasant and non stressful experience! Thank you for my full tank of gas and pumping it for me as well Anthony! If your looking for a car or truck go see one of these guys at Metro Ford What a great team they have! Well done guys!

Jason Duke

Jul 29, 2015

I had the opportunity to purchase a used truck from Metro. I sent the information request through Cars and was contacted by a very nice representative (forgot her name) to let me know the truck was available and that who I could speak to when I come in. I arrived to the dealership and asked to speak with Jason who was the sales manager. He introduced himself, welcomed me, advised me that he would be available if I had any questions or concerns. He then introduced me to my sales representative Joe A. who would be walking me through the process. They had the vehicle pulled up and took me for a test drive. I pointed out a few concerns that I had with the vehicle and he quickly let me know that it would be taken care of prior to delivery if I so decided to purchase the vehicle. They take care of all of the service and such prior to delivery. I sat down to start crunching the numbers. We had a spirited discussion over trade in value which was not stressful at all. We finally reached numbers in which I could know that would not be a burden to me. I did already come with my own financing, but when speaking to Mike who ran the numbers for me he made a quick call after pulling my credit and secured me a 2.24% rate. Great experience. I came in on Monday (looked at car and signed deal Sat 4pm) and went ahead and completed the fun process of signing all the documents. In the meantime the final detailing was taking place and went to go and get the truck FULLY FUELED (yeah, 36 gallons!). Everything that I had pointed out was resolved, the truck was washed and waxed, and was ready to go for me. The facilities were beautiful. Easy to get to, easy to navigate into the parking lot which is great. Everyone there is incredibly personable. I have purchased 4 to 5 vehicles from dealers, and I have never had a better experience. Highly Recommend Metro Ford!

Woody

Jul 27, 2015

Would like to thank salesman Tony Orlando for all his help. If it was not for him paying attention to details and caring for his customer I don't think I would have followed through in purchasing my Jeep.

MASLEON

Jul 18, 2015

Sales Manager Jason Geras, Salesman Dan Cole, and the finance guy made our buying experience a breeze. Very pleased with our deal. We got what we wanted for our trade which was quite a surprise since you hear dealers usually don't come close.

HENRY D

Jul 17, 2015

Huge cudos to your salesman Kevin R. just wanted to say thank you so much for such a great deal we got on our new to us Edge the most awesome SUV we've owned yet total luxury we got beat up pretty bad at Mohawk Honda to the point we felt insulted and disrespected and waled away from a deal salesman and sales manager there were jerks 100 % different feeling at Metro so agin thanks very impressed with you guys

Curtis Cox

Jul 13, 2015

Allan Powell salesperson is excellent to work with. He is experienced and knowledgeable and is not a high pressure salesman. He makes buying a car feel like you are part of his family, he takes care of you so well. He is a person that I would recommend highly.

2015 buyer

Jul 12, 2015

Worked with AJ through the internet and he was very good with assisting us with our pre-buy research. When we got to the dealership, we were introduced to Jason Geras the sales manager. He then in turn assigned us to a salesman. Jason was a little overbearing at times and needs to step back and let his sales staff do their job. Once he was out of the picture, we worked with our salesman and purchased the vehicle.

Bob and Judie

Jul 12, 2015

Our salesman Sal Fazzone was very good. Not pushy and worked with us to get to the price we needed.

Hughes

Jun 30, 2015

Very friendly and accurate Every thing was done in a timely manner. Kevin was very good and Jason was very polite!!

Sandra D and JSerafino

Jun 30, 2015

I totaled my car a couple of weeks ago and called Metro Ford to purchase a new vehicle. I received a very friendly phone call from the Internet staff to set up an appointment to come in. Sales Manager Jason Geras called to confirm my appointment. When we (my fiance' and myself) came in for the appt we were immediately greeted by Jason, eager and willing to help. He introduced us to Salvatore Fazzone, our salesman, who was quite friendlly. He actually ended up selling us 2 vehicles! My fiance' ended up trading in his vehicle for the 2015 Ford Edge in a lease deal! We couldn't be happier! The whole transaction was handled efficiently and with professionalism. In 24 hours we walked out with keys in hand! If you want to purchase a car/SUV/truck, etc., Metro Ford is the dealership for you!!!

T&FH

Jun 30, 2015

2010 AUDI TTS Roadster purchased 06/22/2015 at Metro Ford, Schenectady, NY & had great follow-up by the Sales Mgr. Jason Geras & the Service Advisor Troy Hanlon to resolve the usual minor glitches (that come with any car purchase) in a very timely & professional manner.

Joseph Crewell

Jun 26, 2015

Overall was happy with Metro Ford. I would buy another vehicle from Metro Ford. Kevin Ruscio was very helpful and made it easy for me to purchase from Metro Ford.

Norm Moyer

Jun 26, 2015

I recently purchased a 2009 Tacoma trd from kevin ruscio and wanted to convey my sincere appreciation for his time and patience during my purchase experience at metro ford...prior to purchase I stopped in to metro ford and located kevin by referral from a longtime friend. I introduced myself and communicated what I was looking for, how much I had budgeted, and the timeline I was looking to accomplish. Kevin pointed me in the right direction from the start and followed through my purchase start to finish. Kevin helped me each step of the way and did his best to make me feel comfortable throughout my purchase. Kept me informed every step of the way looking out for my best intrest and providing excellent customer service. Kevin went above and beyond when he also approved tires, brakes and a missing exterior trim piece reimbursement. I am overall pleased with my experience at metro ford.

Greg Panczner

Jun 23, 2015

A big thanks to Kevin Ruscio for all of his help and making my purchase pleasurable. Ask for him when you go there he is awesome, easy going, polite, knowledgeable, friendly and legitimately cares about the customer!

jeff and tammy

Jun 11, 2015

my experience with metro ford was amazing for all four of my cars and trucks,words cannot express how much these sales people help out .all the way from the owners to the sales and service thank yoy very much jeff and tammy

Joe

Jun 9, 2015

i was very happy with how i was treated by Keith Wells. I would recommend this dealership.

Brian

Jun 8, 2015

Anthony DeFabio was great to work with for my first car buying experience. Very thorough with his explanations and talked through the various options I had. I would Definitely shop here again!

Audi

Jun 2, 2015

I had first visited this location in hopes of purchasing the perfect car. I was in the market for an Audi S5 v8 and was specifically looking for one with the drive select feature. Upon deciding on the car at this location I had asked their sales representative if the car infact had drive select, which he did not know. He proceeded to ask his manager Josh Sawyer who confirmed that the option came equipped with the vehicle. I proceeded to purchase the car. Given a couple weeks time I was puzzled as to why I still couldn't find the option and had read the manual. Come to find out, the car did not have this 3,000 option. I had called to follow up with Josh regarding my concern only to find out that he did not even know what drive select was. Absolutely unacceptable! When I expressed my shortcomings to the general manager he apologized and stated there was nothing that could be done to compensate my lack of 3,000 option. Car came with a stripped oil drain plug that I took the liberty of getting fixed myself. The car itself is a great car, but not what I agreed upon when purchasing the vehicle. If you plan on shopping here, I suggest bringing your own car specialist being that you can't take the word of their used car manager.

Jeremy

May 30, 2015

Anthony DeFabio was excellent. Enjoyed the whole experience.

Christopher

May 27, 2015

Allen was a great sales person who genuinely cared for my car buying needs and made buying a car easy. the car runs and looks great! I will buy ford cars for life!!!!

angela

May 20, 2015

salvatore fazzone was very helpful, angela is excited about her new lease. michele in finance was also very helpful and knowlegable when explaining the warranty packages , i would recommend metro to my family and friends.

Joan

May 18, 2015

Sal Fazzone was extremely helpful and honest in negotiating the sale pointing out various rebates that we were unaware of. I appreciated this experience rather than playing the numbers game and forced to come back numerous times to make the deal we made on our first visit.

Mitchell

May 14, 2015

Met with Jason to pickup gift card that I won via facebook! Excellent customer service and all around a great place to do business with! I will be back soon to search for my next vehicle.

Doreen P.

May 5, 2015

we bought a new truck with a trade in yesterday and we couldn't be happier with everyone there. We were greeted right away and there was no pressure to do what we wanted. when we decided, everything was done for us right away and all in one day, which we have NEVER experience before. We were Very, very happy with your service and we will definitely be back the next time we need a car! Joseph Camuglia was our sales guy and he was a pleasure to work with. Thank you so much.

Tamardm

May 3, 2015

We cannot be more thrilled with our experience leasing a car from Jason Gerisamovich at Metro Ford. The entire staff really had our needs in mind, was flexible, patient, and friendly. We walked away feeling like we were treated honestly and with respect. As we drove away with our new car today, we were reflecting on how positive the experience was, and how happy we are with the new car. Thank you Jason, Joe, Bill, and Michelle--we had such a great experience leasing our first car from Metro Ford. We will definitely be back!!!

jes

Apr 28, 2015

I purchased a Ford Fusion from this dealer. They were very friendly, had a great selection, made the process very easy. I didn't feel pressured at all in to buying a vehicle. They are ready, willing and excited about helping people quickly and getting them into a vehicle they love.

Jackie

Apr 25, 2015

Salvatore Fazzone was wonderful to work with. Communicated with us every step of the way. Made this a very easy process. Highly recommend him!

Shaun

Apr 25, 2015

Salvatore Fazzone and team were very kind to me as a customer. Very welcoming and friendly. The process of selling was not a hassle and they are easy to get along with.

Brian and Cheri

Apr 24, 2015

Joe Amash was wonderful and worked very hard to accommodate our financial ability and get us into the truck we had our heart set on. We are very happy with Joe's customer service. Everyone at Metro Ford has been fantastic! With us being from out of town and not being finished with our vehicle deal at the 8:00 closing time, the staff members needed went above and beyond and stayed with us to finish up until 9:15. THAT is excellent customer service!

Chloe

Apr 24, 2015

Joe Amash was a very helpful car salesman who helped me get the car I wanted at an affordable price. He was always available to answer any questions and was very knowledgeable on all ford cars. It was a pleasure to do business with Metro and I will for sure come back as a repeat customer!

Sandra

Apr 24, 2015

Keith Wells is exceptional as a salesman. He is always responsive to ANY question, always professional and polite. Excellent personality for a salesman.

Anthony

Apr 22, 2015

Anthony Defabio was very helpful providing me with information about the car buying process. I would absolutely recommend Metro Ford and Anthony Defabio to other car buyers. I had an overall 5 star experience.

Melodie

Apr 22, 2015

Anthony DeFabio was very good at his job. He was very pleasant and would recommend him to anyone at all.

Abe Hamed

Apr 21, 2015

Salvatore Fazzone was very helpful and got the job done.

Jess

Apr 21, 2015

Joe Amash was a complete pleasure to work with. Not pushy and got me a great deal. Made it a great buying experience.

Robert

Apr 20, 2015

Anthony DeFabio was very helpful and recommend to others

JDFrank

Apr 18, 2015

We just bought a Ford C-Max hybrid and I just love it! They gave us a fantastic deal and help me through the process to sync my phone and other things like tips on driving a hybrid. I would recommend them to anyone.

Nora

Apr 17, 2015

Keith Wells- very helpful, returning customer with my dad. thank you

Pat

Apr 15, 2015

Joe Amash was an excellent!! He was patient with me. It was a cut and dry deal and easy. I was looking at these T- Birds before and never pulled the trigger. They worked with me!!

Lynda

Apr 14, 2015

Joe Amash and DeShawn Banks are two employees in Metro Ford and they were great. They went above and beyond to make us feel comfortable and showed us all of our new and exciting Ford Escape features....Thanks DeShawn and Joe for a exciting and wonderful experience...See you both again in the future for our next purchase.

Debra

Apr 13, 2015

Anthony DeFabio was friendly and thorough. I was made to feel comfortable with absolutely no pressure. Will refer anyone who is looking for a great car!

LOOM

Apr 12, 2015

Great experience, professional sales and service staff, I had warranty issues, and they were repaired quickly and with excellent results.

Carlos

Apr 6, 2015

keith wells treated us great we bought 3 cars. Made us very happy and will be back again!!!

Rita

Apr 6, 2015

i was treated with excellent service - fairly - keith wells was my salesman

Linda

Apr 4, 2015

Keith Wells: Purchased Escape over the phone from Florida very helpful over the phone. Day we picked up car should have called first before coming in, Keith would have had more time with us. He did find others to answer our questions.

Jennifer

Apr 3, 2015

Outstanding, speedy service & Dave Dariano and Keith Wells took great care of me and my daughter. We found the perfect car for her and it was a great price and they got us in and out quickly and efficiently!! I can't wait to buy my next car from them!!

Rich

Apr 3, 2015

Great service from Joe Amash and Metro Ford in Schenectady NY. I drove all the way from Pittsburgh PA for my Pontiac G8 GT. Great Service and a very pleasant experience.

Carolyn Woods

Apr 1, 2015

DaShawn Banks did a great job of finding me a used car that fit my needs and helping to expedite the buying process quickly and efficiently. Thanks!!

Cfranks "Business Man"

Apr 1, 2015

My experience at Metro Ford was a great one. My sales person Demetrio Daga was a man who knows how to get the job done. Also Jason Geras (manager) is a business man that is all about customer service.

Debbie L

Apr 1, 2015

Purchased two Ford Fusions on 3/31/2015. The process was so quick and easy. We were able to complete the entire transaction in a matter of hours. Sal Fazzone was amazing. I would recommend anyone interested in buying a Ford to go see Sal Fazzone. Thank you Metro Ford for the amazing customer service!!!

Patti

Apr 1, 2015

Love dealing with these people....They even delivered my car to where I work. I will definitely be a returning customer....please check out their dealership.....worth the trip!

CarolF

Mar 31, 2015

Really appreciated the overall approach to the way they helped us get into the car we wanted. Excellent service! They worked as a team to deliver the best offer and gave us the best price for our trade-in.

DaveF

Mar 31, 2015

Anthony, Keith, and Jason really helped us in a time of need. We have been dealing with Metro Ford for many years, and they make every effort to see to our needs.

KT

Mar 31, 2015

Jason Geras and Joe Shanks were excellent to work with. They got me into a nicer, newer lease with a lower monthly payment. The process was fast and easy. Will definitely do business with Metro Ford again.

M&F Mitchell & Family

Mar 31, 2015

Our sales consultant Joe C. was excellent. He listened to all of needs & wants and found us the perfect car in the color we wanted. Joe worked hard to get us a good trade in value on our old car and a fair price on the new vehicle. We are very happy with Joe C & the dealership and will buy all of our Fords through them.

Traci

Mar 30, 2015

Keith Wells took his time with myself and it was a pleasurable experience considering I wasn't planning on buying a new vehicle that day. He went through all the differences in the SUV line and answered any questions that I had.

Peachesscider

Mar 28, 2015

JJ Salerno was very friendly and helpful with the whole process. He was very patient and had answers to all of our questions. I would recommend him to others

Robin

Mar 27, 2015

Joe Camuglia was great, friendly!!! Met our payment desired and would recommend others to Metro Ford. Thank you

eugene

Mar 24, 2015

Allen Powell did a fantastic job as usual. This is my 3rd purchase I am completely satisfied. I would recommend others to see him. Great Job Metro Ford

Donald Nichols

Mar 23, 2015

A dealer with a sense of doing things right. My second buy since last year. All my questions taken care of. I am not easy to deal with since birth.Thank you Joe Amash, your father would be proud.

bernadette

Mar 21, 2015

jason gerasimovich...i won a gift card on facebook... when i got here to get it i was welcomed with open arms.. jason is so helpfull to our community... he always has a smile on his face and an open heart...he has helped many ppl in need and i know there is a special place in heaven for ppl like him.. also if your looking to buy a car,,, come here they are really here to help you all

Mike

Mar 21, 2015

Our salesman seemed very impersonal, and we felt as though we were being pushed through the purchasing process to get us in the door, and back out as quickly as possible. The salesman explained to us that what we were looking for as far as our trade, and options we were looking for "were what they were" and that there wasn't much he could do to help get us exactly what we wanted. He was willing to let us walk out the door without making a deal, over a $500 bed liner. He never let us know that our first oil change was complimentary, when our first payment would be due, or even what our monthly payment would ultimately be without us asking first. I'm not sure if all of this is due to us purchasing a "used" vehicle, or if that's just the way it is with him. With that said, the F-150 is an awesome vehicle, which I would highly recommend to everyone looking for a truck. I also know that this is not typically the buyer experience at Metro ford, due to having purchased a number of vehicles from this dealership, and never having felt as insignificant as we did this time.

Bea

Mar 20, 2015

I walked into the dealership knowing what I wanted. That being said, the process went smoothly. They communicated well and kept the ball rolling.

james

Mar 20, 2015

kieth Wells was very helpful. No pressure I will recommend the delaer to others. I purchased NEW and this is the 3rd vehicle here and will return.

Joe

Mar 20, 2015

Joe Amash gave me a great deal. He was very knowledgeable and helpful. The whole experience was great.

Cristian

Mar 18, 2015

joe Amash treated my sister with a excellent service I would recommend this dealer to others, I would be here probably for my next car

Martin

Mar 18, 2015

Joe Shanks is an excellent salesman and I recommend him to all my friends. Metro Ford is the only place I will purchase a vehicle because I always get what I want, they make sure of that.

Courtney

Mar 17, 2015

Was shopping around for a car that wasn't even a Ford - I went in for a used Hyundai Sonata on their lot. Dan Cole was right there ready for me. He knew I was shopping around and he didn't hassle me. He was just a down to earth, easy going guy and it was honestly, cause of him, that I opted to buy my Sonata from Metro.

Lizabeth

Mar 17, 2015

Joe Amash was very pleasant to work with and thorough in the paperwork. He did everything to get us the car we want for the right price and in the right time frame.

frederick

Mar 16, 2015

Jason Geras is excellent to do business. I think he is actually here to help the customers and got he job done. I would recommend others to see him and will be back. This is our 7th car through Metro and Jason sold 3 of them !! Happy!!

helen

Mar 16, 2015

Joe Camuglia was an awesome salesman and showed us courteous service. He assisted us with all aspects of the purchase process. Very down to earth and kept us relaxed as the dealership was very busy, we did not feel at all rushed. Great business to deal with.

Pat

Mar 16, 2015

Joe Camuglia is and has been very easy to work with. Over the years we have purchased several new vehicles from Metro Ford, and Joe has always made it a pleasurable experience.

angela

Mar 14, 2015

Kevin was a wonder sales man made the buying of my fusion so easy always bought foreign first time with ford

Colleen

Mar 14, 2015

Joe Camuglia was an excellent salesman. We would definitely come back again. I would recommend to friends and family. Thank you Joe!

dave

Mar 14, 2015

Keith Wells was my salesman at metro ford he was friendly and very helpful in my vehicle purchase. i would recommend Keith and metro ford to anyone in the market for a new or used vehicle

Peter

Mar 14, 2015

Joe Amash was a kind easy going sales rep not afraid to be honest and get you the deal you want. I could not be happier with my sale today. I got a great vehicle at a great price. Not to mention awesome value on my trade without any haggling

RalphB

Mar 13, 2015

Metro was outstanding to work with. Kevin did a great job getting me in the truck I wanted. He was a down to earth and not pushing me into something I didn't want or need. Michelle work magic with the numbers and made it all work out. Thanks to both of them for all of there help during what could have been a long drawn out ordeal.

knicks15

Mar 12, 2015

I came into metro ford looking to lease a new explorer. I met with Joe who was my salesman. Joe was an older gentleman and he was extremely understanding to my needs (and easy going and funny) and not pushy at all. In fact- he told me after the test drive that when the time is right he will work his tail off to earn my business and left the ball completely in my court. I had never been given the opportunity to simply walk away without a pressurized sales pitch. I told him I wanted to go in and have my trade evaluated and consider leasing the explorer. Once he had his manager appraise my trade we talked some more and they were extremely generous with their trade offer on my equinox. i know they were generous because i shopped and I went from being very upside down at other dealerships to minimally upside down due to how bad they wanted to earn my business. But they didnt just give me an exceptional offer for my trade, they also went and gave me a great price on the explorer. so they weren't just pushing numbers from one side of the page to the other like is the case in most car buying experiences. I told them I wanted the night to think about it and consider my options. They were understanding of my desire and left the ball in my court. I called FOUR other local dealerships. 3 flat out said they couldn't touch that offer. 1 tried very hard to earn my business as well but by that time I had moved on to the high end explorer and was no longer comparing apples to apples. I called up Joe my salesman again at metro ford and told him I was on to the Sport model and wanted to know what they could do with that. They beat the BEST offer from all competitors in the area by $30 per month. On a lease thats a significant amount of money. At that time I went back to the dealership a little apprehensive because it kind of seemed to good to be true. $30 difference after working and working a number down with all dealerships is a substantial difference so i didnt know what to expect. I went in, and everything was exactly as they had explained. Not a penny more, in fact if anything I screwed up and they were more than accommodating. I did things at times by mistake that could have put the deal in jeopardy and they were smooth as silk. On to the finance professional, Michelle. She is the most genuinely sweet woman you could hope to encounter. She's upfront, caring (in a real way) and honest. She's on point. Most likely because she actually cares about her customers. You don't sit around waiting long on her behalf. She has her act together and then some. She even bent over backwards after the deal was done the following day to help me out of a jam i had gotten myself into. There was no financial incentive for her to help, the deal was done and gone. But she STILL helped me and she made my day. I've worked at car dealerships, I have bought many cars and they really will do whatever it takes to make sure you're satisfied. More importantly they show it through their actions and not just rhetoric. I'll be back in 36 months.

alan

Mar 10, 2015

Kieth Wells was great very happy with my new c-max. Excellent comfort and gas mileage. I highly recommend the dealership. Rosamino was also very pleasant ,helpful and professional.

Jolene

Mar 10, 2015

Darlene was an excellent representative! She followed through on us, was fast, friendly, informative, and knowledgeable. I am so glad we ended up buying here. I got the vehicle I needed, the financing was easy and fast, and the service was impeccable. Thanks Metro Ford!!

Olivia DeMarco

Mar 10, 2015

Keith Wells was very helpful. Did a great job in answering all of my questions. Overall I am very pleased. Bill in finance was extremely helpful as well, got me my desired rate.

Daniel

Mar 9, 2015

Joe Amash helped along with Jason Geras helped me get the trade in value for my truck and got me into a nice 2010 Jeep wrangler. I would recommend Metro Ford to other people for sure.

JJ Salerno and Jason

Mar 9, 2015

My experience at Metro Ford was very pleasant. They allowed me to drive a high performance car with no complaints and without need of assurances that I was going to buy it. At no point did I feel pressured to buy a car from them. Overall a good experience and I would recommend them to a friend.

PATRICIA

Mar 9, 2015

JOE AMASH WAS WONDERFUL. VERY LOW PRESSURE, ACCOMMODATING AND FOUND OUR NEEDS AND WHAT WE WERE LOOKING FOR. VERY RESPECTFUL AND KNOWLEDGEABLE. OVERALL A GREAT SALES EXPERIENCE AND WE WOULD DEFINITELY DO BUSINESS WITH HIM AGAIN.

Kipp

Mar 5, 2015

i am a new car buyer and dont have a clue about loans and buying options, i am fresh out of high school/college and most dealers would use me as "bait" but not these guys they worked with me til the very end Joe A and Bill M were GREAT! 5 STARS

John

Mar 3, 2015

Darlene Shafran was professional and helpful throughout the entire process. She put us in a car that we were able to afford and met all of our needs. I have already given her name to my father-in-law for his new car.

Ford Fan

Mar 2, 2015

This is the second car I have "bought" (1st car was a purchase, this is a lease) from Kevin R. Great guy, always helpful. I had turned my lease in 1 month early and since I already paid the last payment, they could not help with making any of the payments. But they were very willing/happy to give me accessories to go with my new Escape to help make up the payment. It was so easy to lease-I found my car at the dealership, did all the prelim paperwork over the phone and picked it up on a Sunday-done Did so much better on the financing of the lease than my local Ford dealer-not sure why since it was a Ford lease, but I got a better equipped Escape and additional accessories for a slightly better overall cost.

Jody Orlando

Feb 28, 2015

Metro Ford is a great place to buy a car. They always meet my needs. Joe Shanks is an incredible salesman and wonderful person! This is my second car from Metro. Thanks !

Austin

Feb 27, 2015

A big thank you to Mr.Anthony Defabio for setting me up in my new F-350. The service was absolutely fantastic, very simple and easy. Would recommend anyone doing business at metro ford, Thank you.

GRHCPA

Feb 27, 2015

Did not end up purchasing, but would highly recommend anyone to shop this dealer.... Polite, Professional sales staff....

maria

Feb 27, 2015

Joe Camuglia he was a good guy!!! He took his time nd made us feel comfortable. We will back for our next car!!

David Crudo

Feb 26, 2015

Allen Powell did an excellent job in selling me a vehicle. The overall experience at Metro Ford was delightful and easy. The staff was very welcoming and courteous. The ease of buying the vehicle, trading in my old vehicle and getting on the road was hassle free and great. I would recommend Allen and Metro Ford to anyone whose looking for a quality vehicle at a great price.

Eddie

Feb 26, 2015

Great people will be back for more cars with them . Kevin was a great ask for him when you go visit. No pressure sale Took my time and got exactly what i wanted

1st time car buyer

Feb 25, 2015

I went into Metro Ford with literally zero knowledge of buying vs leasing a car. I met up with Demetrio Daga, Sales. Right from the start he explained everything to me. After gaining a little more idea of both buying and leasing, he worked up some numbers for me on several vehicles. He was very patient and understanding that I was a first timer and I came to the realization that it would be best for me to buy a certified pre-owned rather than lease a brand new car. Demetrio could have totally taken advantage of my not knowing a thing, but instead was very helpful! A few days later, I'm happy to say I'm driving my certified pre-owned car! Thanks so much Demetrio your the best!!! :-))

Emily

Feb 20, 2015

Highly recommend Metro Ford! They are a great dealership and help you find the car you want that fits your budget!! I didn't think it was possible to get into a brand new car, but my salesman Dashawn, the sales manager, Jason and Bill from finance, made it all possible! I will definitely be back to this dealership!

Luis

Feb 16, 2015

Kevin Ruscio, very quick and easy. Found what I wanted and the dealership made it happen. Got the car in one day

military

Feb 16, 2015

Dealership could not located key's to vehicle after I set up An appointment to view the car's the sales person was vapid and Rudely dismissed my military service and refused to negotiate on price I spent 3800 less on an identical vehicle elsewhere

riley

Feb 14, 2015

love the hot chocolate. kevin ruscio was a very experienced person and was there for me each time i need and and helped me in any way i asked even for my dumb questions. jason geras was there from the start and was there til i was done even thought i tried to beat him down fo 4 or 5 hours he still kept a smile on his face and helped me threw it.

Nicole

Feb 13, 2015

Great experience! Would recommend!! Very happy with Salvatore Fazzone.

LAP

Feb 12, 2015

A few years ago I took my son, who was then a college student in Vermont, to Metro Ford, Schenectady in search of a safe, reliable vehicle that wasn't going to "break the bank". Kevin Ruscio is by far one of the best salesmen I have ever encountered. He was friendly yet professional, very patient as he answered all of this mom's questions, and most importantly, he listened. He never tried to put us into a vehicle that was not what we were looking for or that was above our budget. He found a perfect fit for my son in a Certified used Ford Escape. I'm happy to say that my son, now a school teacher, is still driving that vehicle. It has served him well, and we have Kevin Ruscio at Metro Ford to thank for that! If you're looking to buy a new or used vehicle, I highly recommend that you stop by Metro Ford and chat with Kevin Ruscio. You won't be disappointed!

MattNY

Feb 12, 2015

I walked in and right away was made to feel welcome and asked if i needed assistance. I met with Kevin Ruscio and he is awesome! I wanted SOO bad to own a brand new 2014 Ford Taurus SHO. Kevin and the people at Metro were able to make that happen. I LOVE MY CAR. Not only do i love my car but i don't think i will be able to shop anywhere else because they made the experience so easy. To this day i still get little emails from Kevin seeing how everything is going and if i need anything, and i purchased my car 6 months ago! If you want a great experience buying a car, definitely go to Metro.

Terry

Feb 12, 2015

Jason Geras treated me very fair.he got me out of an older vehicle into a newer diesel truck. I would recommend metro ford to everyone in the area.

Vicki's Escape

Feb 11, 2015

Very pleasant to deal with. We got a great deal on a great vehicle and all easy and quick! Thank you to Rami, Jim, Rob, Michelle and the other person in finance (Carol?) who closed our deal. If the service is as good as the sales/finance staff, we will have found a great all around dealership. I love my new Escape!

Challenger

Dec 30, 2014

I was very happy with the whole buying experience. I am looking forward to buying my next vehicle from Kevin Ruscio.

Michelle B

Dec 27, 2014

We purchased our fourth car from Kevin Ruscio & like the previous three times ~ he is honest, courteous, professional & sincere. He listens to what you're looking for & matches you with the perfect car instead of being too pushy & overbearing. He's definitely not your typical car salesman......he makes you feel comfortable from the get go. When we're ready for our next car ~ there's no question who will be our one and only call.......Kevin Ruscio!!

Stacey

Dec 25, 2014

Danielle is an outstanding sales rep! Great customer service. Quality of vehicle - very good.

Roger

Dec 21, 2014

I found a used truck online at Metro Ford and talked to Josh Sawyer. Knowing that this was a used truck and had spent it's life in NY, I asked very specific question about the condition of the truck. I let Josh know that I would be coming from out of state, and relying on him to inform me of the condition of the truck. I called the dealership back several times to ask additional questions insuring the condition and reliability of the vehicle. As it turns out he misrepresented the condition the truck was in. The underneath side was completely rusted, and numerous rust areas on the body. Josh knew that I had over an 800 mile trip home, and yet the alternator, water pump, and air condition belts were cracked. In the end, Mr Sawyer did not even have the courtesy to come out of his office to apology. Instead he left his sales person the responsibility of dealing with me for his short comings. This has not only left me with a bad experience, but also the time and expense involved in traveling.

John

Dec 13, 2014

I did a Z plan purchase of a new 2015 Ford Explorer XLT with salesman Kevin Ruscio at Metro Ford.. I had shopped my 2010 Ford Explorer with 96,000 miles at 4 other Capital District area dealerships for the best trade in price. Metro Ford beat everybody's price plus they gave me a $250 gift certificate to a local shopping center and installed/included at no charge the crossbars for the roof rack in order to get my business. I would highly recommend purchasing a Ford from Metro Ford in Schenectady NY they do whatever takes to beat the competition and give you the best deal possible.

Christina F

Dec 9, 2014

As a I single mom of three kids I'm busy. Buying a vehicle can be time consuming and stressful. Danielle at Metro Ford saved the day! She listened to my wish list and quickly found a used vehicle that suited us perfectly. There was no pressure, no long drawn out negotiations, no good ole boys to deal with. She was extremely knowledgeable and went above and beyond to make the process easy and stress free. I feel like i hit the jackpot is all respects.....a great and reliable used vehicle at a great price! I would highly recommend this dealership for the quality of the vehicles and for the superior customer service.

Michael

Dec 9, 2014

When i needed a used car for my son, I wanted something affordable, reliable and good on gas. I had a great experience buying from Metro Ford. I felt like they actually listened to what i wanted and didn't waste my time trying to force fit something just to make a sale. The car they found was perfect! A bit older with low mileage and very affordable. Perfect for a teen driver. I also liked how easy the process was. The sales associate was knowledgeable and the price more than fair. All in all far better than my last vehicle purchase over ten years ago in every respect. I would have nothing but positive things to say about the whole experience. And we love our new car!!! Thank you Metro Ford!

Mike M

Dec 9, 2014

Visited Metro Ford with no iinterest in purchasing for months. I had Danielle as a salesperson and she helped me find the right vehicle for me and my family. They have a comfortable new showroom and a big selection to make it easier on me and my wife. I purchased a F150 and will be sending friends and family to see Danielle at Metro Ford. No pressure, no hassel, just up front and a good deal. Very comforting knowing the staff at Metro ford is their to help you.

Anthony Falvo

Dec 6, 2014

KEVIN RUSCIO IS A CUSTOMER RELATIONSHIP GUY. HE WILL MATCH THE RIGHT VEHICLE TO YOUR NEEDS AND MAKE SURE YOU DO NOT PAY MORE THAN YOU SHOULD. MY WIFE I HAVE PURCHASED OR LEASED SEVERAL VEHICLES FROM KEVIN OVER THE LAST FIFTEEN YEARS. AS HAVE OUR DAUGHTER AND SON IN LAW! ALWAYS A LAUGH AND NO PRESSURE. FAST, FUN AND EASY IS HIS MOTTO. AND HE IS ALWAYS JUST A PHONE CALL AWAY FOR QUESTIONS OR CONCERNS. DAVE AND DAVE ARE GOOD GUYS TOO! THE SERVICE IS EXCELLENT, AND THE NEW FACILITIES ARE OUTSTANDING. SO PLEASE TAKE A LONG TIME CUSTOMERS ADVICE AND SHOP METRO FORD BEFORE YOUR DECISION IS MADE.

Tony Falvo

Dec 6, 2014

My wife and I have purchased countless vehicles from Kevin Ruscio and David Carach over the last fifteen years. In fact we are leasing my wifes Edge and my Escape that I just picked up last week. Kevin is a great guy and is very helpful with matching you with the right tool for the job. Never any presure, always a laugh, and most importantly, always a phone call away for questions or concerns. Please, if you are looking for a new vehicle, call Kevin Ruscio at Metro Ford.

Betty S

Nov 30, 2014

Went to Metro Ford to look at an Escape. Kevin showed me all of the options, but didn't pressure me into anything more than I wanted. He was very patient, professional and a joy to do business with. Made buying a car easy. I would recommend seeing Kevin to anybody when you are looking to purchase a car. I will be seeing Kevin again when the time comes to purchase another car.

METS FAN

Oct 27, 2014

DANIELLE WAS AMAZING SALES PERSON AND INVENTORY WAS A HUGE SELECTION... WOULD RECOMMEND TO ANYONE BECAUSE THEY TREAT YOU LIKE A REAL PERSON

Tom

Aug 20, 2014

I was recently in the market for a used pickup truck with heavy towing capacity. After looking at other dealerships in town, I stumbled across Metro Ford in Schenectady. I met with a nice young gentleman, Ben S. He listened to my needs and did everything he could to find a suitable vehicle for me. After a few days, a truck came into the lot on a trade that was in the price range and had everything on my checklist. Ben S. allowed me to take an extended test drive and provided me with the Carfax report. When I decided I wanted to purchase the truck, he worked with me on arriving at a mutually agreeable price without too much haggle. What I really loved was the no pressure approach that these guys used. Even the finance guy did not pressure me into after-sale upsells/warranties that are all too common in the auto buying world. They simply offered what was available and allowed me to make my own decisions. Ben S. made sure the vehicle was equipped with a brand new set of mats at no charge. When i discovered a minor equipment defect, they agreed to replace the item with a brand new one no questions asked at no charge. Overall, it has been a pleasure dealing with these guys and I would recommend Metro Ford / Ben S. to anyone who is in the market for a vehicle, new or used.

Victor Smith Sr

Jul 31, 2014

The purchasing experience was very relaxing and the salesman Joe Rescica was a pleasure to deal with. Not one attempt at a high pressure sales pitch. The financing was no hassle and the staff was very polite at all times.

Mike Russo

Jul 30, 2014

I am writing a review for someone that I believe deserves a raise.. Kevin Ruscio has been my saleman for the last three trucks and he has always made sure that I got the best possible deal. He makes the whole transaction a piece of cake..Its so hard to trust car dealers but he changed that. When I am ready again, I will be back to see Kevin.

car shopper

Apr 22, 2014

Today I had a salesman tell me completely false information to get me to the Metro Ford facility. I had told him I was short of time. I specifically asked while on the phone with him if a car was a one owner and if it been a rental owner and he said:Yes One owner, NO rental and I should definitely come take a look at the beautiful car. I get there and the car had three owners and it was a rental and the car was 15 minutes away on Altamont Avenue. He repeatedly refused to print out the specs of the car, said that b/c it was not a "Ford, etc" he could not print out the specs. When I got to the car, the stench was disgusting of smoke and nastiness. He thinks he can waste my time and lie to me. When I pointed out his errors in fact, he handed me to another person. (This second rep printed the specs out for me and was professional.) Is that how you want Metro Ford to represented? Unethical, inconsiderate, uninformed, and weak to boot? You should be ashamed for having someone like him on your payroll.

KevinT

Jan 29, 2014

From start to finish, it was an awesome experience. Great selection. Friendly, competent, people to do business with. Made buying a car fun. Thanks for everything Anthony!!!

John B

Nov 16, 2013

I enjoyed working with them, as they had many colors and makes to choose from. It made the process easier to pick out color, make, and options as there were vechicles on site to look at. I also got the price I was looking for and a fair value for my trade-in.

julie lisinicchia

Nov 25, 2012

got the deal done quick had me in my new car that day

G Oakes

Nov 9, 2012

The salesman was extremely well informed and showed patience in answering my questions. The rest of the sales force took the time to explain the deal so that even I could understand. Best experience I have ever had buying a new car.

Jill Holt

Oct 30, 2012

Went in "just looking"... and came home with a new car! Very pleased with the service and LOVE my new car!!!

upstate

Oct 29, 2012

I have bought and serviced cars at Metro for over 15 years. There are other dealers closer to me, but it was the friendly service atmosphere which has sold them to me. Sales representatives are not over bearing but professional. Services procedures are transparent. They have made suggestions which made warrantee provisions available.

Ed Birnbach

Oct 27, 2012

Went to have my car inspected, they were very busy for first thing in the morning. I still got out of there in a timely manner. Customer service was very nice and explained things that I should have done on my car.

the man

Oct 4, 2012

I bought a used explorer from metro ,after purchase broughtthe vehicle back because the rear glass was scratched bad from the wiper . and complaints about vibrations when giving the vehicle gas. they would not do anthing about the glass.then i got a call from service saying the car is ready and we put 4 new tires on it for you. picked the car up after service was closed , No new tires on vehicle. called the next morning ,talked to the service guy that called me he said he never told me they put new tires on the car. NEVER GO TO METRO FORD

unhappy

Jun 5, 2012

Damaged roof of my car, and instead of fessing up, insisted we were making up stories, and were quick to shove fine print of a contract in our faces.