Ashley C Lawson

27 de sep. de 2021

My check engine light came on. I have the warranty that covers rental car coverage and everything. A lot of dealers are behind ( I totally understand). The dealer closest to me didn’t have any and this was the second closest to me. Called Michael Bates Chevrolet and the lady on the phone said they had in fact ten cars but because I wasn’t a previous customer she’s saving them for previous customers. If I were to take my car in wouldn’t that make me a customer? We were also going to look into a new truck. And it definitely will not be with them. So I am currently still driving around with my check engine light on because I can’t miss work to take my car in and not have a vehicle. ( the whole reason I got the specific extended warranty). I do have an appointment with another dealer :)

Joe DeSana

27 de ago. de 2021

Make sure you ask for Cliff. He made every single aspect of the experience easy to grasp and enjoyable. Can’t say enough about how awesome he was! 10/10 car shopping experience.

Barn Donathan

16 de sep. de 2021

I feel confident that my vehicle is getting the proper service here. The staff is friendly and the service area as well as the lounge were clean and welcoming. My only complaint is the price but I was able to use my points which brought it down $10.

Rosa Garibaldi

30 de jun. de 2021

I took my vehicle in for service. Have never been disappointed with it. Purchased my vehicle from them and have gone there for all my servicing needs. Phil in service is great. He did everything in his hands to ensure my vehicle was taken care. I did have a small issue with a part coming in but he was willing to accommodate and keep me informed. Much appreciated!

Maureen Badalamente

19 de ago. de 2021

I was originally told I would have to find a ride to come pick up my car when it was done, but then later told I would be able to get shuttled back to pick it up. I was a little disturbed thinking that the shuttle driver only drove a customer one way and not both. I was so relieved when I was told I would be shuttled back. The service took a little longer than I thought, which would not have been an issue if I did not already have another appointment scheduled the same day.