Used Cars for Sale at Midway Nissan in Phoenix, AZ

A Avalos

Nov 17, 2016

They were willing to help me as much as possible to get into a new car even knowing my credit was low. Thank you everyone, especially Scott Sullivan for all you did to get me into a nice, solid, dependable vehicle!

Dsepulveda

Nov 15, 2016

I bought a pathfinder with them and it was an easy and pretty smooth process and they also helped me to lower the monthly payment, the sales rep was Agustin He also speak Spanish so that's helped me out to understand every single thing, so I am happy with my purchase.

hargrovek11

Nov 13, 2016

This is only my second time purchasing a vehicle and Midway Nissan took care of all of my needs. I got a way better care for a better deal. I did extensive research before purchasing my vehicle. I highly recommend this dealership to anyone looking for a new or gently used vehicle for a good price.

JayBee07

Nov 10, 2016

Ken, the representative that assisted me through out the day was very kind. He seemed knowledgeable in finance, which made me feel comfortable, and his eagerness and willingness to work with me on staying within my budget was unsurpassed. The only complaint I have is the length of time the entire process of purchasing took from start to finish. As I am new to purchasing from a dealership, I have no other experience to base the process from, but that was the only down side for me personally. All I know for sure is I would happily return to work with the staff at Midway Nissan again. Thank you guys!

alruiz

Oct 31, 2016

They helped me so much on getting a better car and better deal! Thank you all so much! I highly recommend this place for everyone who wants a new car and better deals!

Rocio

Oct 30, 2016

La persona que nos atendio fue muy amable. Nos iso sentir comodos, y fue la rason por la que decidi comprar un carro con Midway Nisssan. Yo recomiendo a Carlos Rodriguez, un muy buen vendedor que la persona que me atendio.

Happy owner

Oct 25, 2016

Had an amazing car buying experience at Midway Nissan. Chris our sales rep and Patrick our finance manager were just amazing, Patrick helped us get a lower payment with the finance company and Chris i just could not be happier with. When we were walking in he was leaving for lunch, he put his lunch off and helped us look at several cars, due to his expertise we ended up buying two cars. Midway Nissan thanks for great costumer service.Rose Whittaker

Noelia87

Oct 21, 2016

Hector Garcia was an amazing sales person very helpful did not feel pressured to buy! Happy with my purchase and the customer service at midway nissan I would recommend to go with Hector at midway nissa

Deardeuff777

Oct 13, 2016

My experience at midway Nissan was amazing. I was in and out in matter of 3 hours. I was treated with respect and the salesman knew what he was doing. We even had a cool conversation about marvel vs DC comics. Great staff, awesome experience and definitely will be back when ready to purchase my next car.

Ramona P Como

Oct 10, 2016

Awesome experience. Friendly, knowlegdable and really cared about us. They both had our best interest in mind, not your typical experience at all. Excellant people.

abramos327

Oct 6, 2016

I just bought my car here, and I had a great experience. My sales rep was Ken and he was awesome! He stayed late to help me and went out of his way to make sure I got what I needed. He was extremely friendly and helpful. As was everyone else there I encountered. I am definitely happy with purchase and experience here.

Tanyaschwartz

Oct 5, 2016

I'm so thankful for Scott Sullivan he helped me get into my new Nissan and if you were to buy a car from someone he's the one to buy a car from

Sherri

Oct 3, 2016

Just bought a car from Midway Nissan in Phoenix, very happy with my car and the salesman Scott Sullivan, did a great job with GM ED Brown and gave me a great deal on my car! :)

Cc26

Oct 1, 2016

We were really happy with Ken..He was extremely helpful..We are very pleased with all that he did for us!!This guy is awesome.. Thank you again..

SherriK

Sep 29, 2016

First off, I hate buying cars and dealing with salesmen at dealerships. They all have their own agenda,however working with Scott Sullivan and Ed Brown at Midway Nissan was the best experience. They truly wanted to help me get the car I wanted. I thought I would not leave with a car , but they made it happen. Thank you Scott & Ed, you guys are awesomeSherri

Martha.Escalante

Sep 28, 2016

Went on a Sunday afternoon 100% sure I was not going to leave driving a new car. And here I am with my 2016 Nissan Rogue. Thanks Jessica & Francisco.

Rogue

Sep 26, 2016

My Car hunting started with ups and downs and when I reached Midway Nissan and Worked with Brandon Abbot the experiences became breezing. He worked along with us patiently and more than a week and helped us to sign the great deal and the entire staff at Midway Nissan simply wonderful.

Camila Moreno

Sep 25, 2016

I went to this dealership in need of a new car as a first time buyer. I graduated college recently and was wanting to get something reliable and with reasonable monthly payments. After spending the entire afternoon looking at cars and discussing numbers, I left home with my brand new car!!!! It feels amazing to finally own a 2016 vehicle and not have to worry about repairs or inconveniences. Overall, the experience was outstanding, the employees were so full of patience, and we even got service in Spanish which was a big plus for my parents since they had lots of questions. Everyone was super friendly and they made sure my car was in perfect conditions before taking it home. Thank you to Jessica and Eric from sales and Rita from finance!

Bev

Sep 21, 2016

I worked with Roman and Scott Sullivan during my recent purchase of a new Nissan. Both are exceptional employees that complemented each other in each step of the process. Each one has different things to do but worked very well with each other and myself. I was very much satisfied with my treatment throughout the entire day. I feel as though I made two friends along the way!!

tanya74

Sep 20, 2016

Scott Sullivan, went above and beyond in getting me in a new vehicle. He was honest and helpful! I cannot thank him enough.Tanya Harley

Pandapromise416

Sep 18, 2016

Scott Sullivan is absolutely the most helpful, honest and genuine person I've ever bought a vehicle from. He heard my story and really did everything he could to get me what I needed when so many others turned me away. He may be an eagles fan from New Jersey (I'm a broncos fan from Cali) but I will definitely be a repeat customer as long as he works here.

geina811

Sep 17, 2016

I was fortunate to work with two great sales people Jackie and Adam. Both were extremely knowledgeable and answered all my questions. They both gave me enough information to make sure I made the right choice. Even the finance guy was very helpful!!!! Usually you walk into a car dealership and worry about being pushed into getting something you don't want or can't afford, the peeps at Midway aren't like that. Highly recommend them!

George Parker

Sep 14, 2016

Hard working sales people but over promise more than they could deliver. Spent 6 hours there for the whole process. Very crowded hard to find a parking spot. Finance guy really pushing for all the add ins at the end. I was tired and agitated but he would not take no for an answer.

cream soda

Sep 12, 2016

I bought a 2016 Nissan Versa, last night! Had the pleasure of working with Scott! He was absolutely phenomenal!! He made the whole experience so painless, kept us laughing with his crazy NJ attitude! I would suggest anyone who is looking to get a new car, head to Midway Nissan! We came from the South Mountain area, a good little drive, but it was more than worth it!!! If you too have the pleasure of working with Scott, tell him "CREAM SODA" referred you!! : )

Bcruz212

Sep 8, 2016

I recently got a car from midway nissan and the service was phenomenal. They truly want to get you in the perfect car for you at the price that you want. I was helped by Alec and William and can say enough good things about them. I appreciate everything they've done, great job!

kmasco

Sep 6, 2016

I just bought a new Nissan Rouge from Ada Sanchez at Midway Nissan and I would highly recommend them to everyone that is looking for a vehicle!

Bree

Sep 3, 2016

This was a terrible place. No professionalism. When I walked in, I witnessed another unsatisfied customer asking for her keys to leave and they were in cooperative. I stayed and found out how they take advantage of people who are credit challenged and people that doesn't have much money. Worst of all they showed me a filthy car that smelled like cigarettes and the carpet was covered with stains and steering wheel was sticky and shift was nasty. I was disappointed. This was the worst car dealership in have been to.

Craig and Rose

Sep 3, 2016

Thank you Scott Sullivan for being the amazing Sales Rep you are. I would recommend everybody looking to purchase a vehicle to see Scott. He goes out of his way to make it happen. He is friendly, polite and very professional. He is an avid Eagles fan from Jersey with a big heart that wants to help everyone get into the vehicle they choose.. Please go see Scott Sullivan for your next vehicle!!!!! You won't regret it!!!!!!!

I love my Salesman!

Sep 1, 2016

Thank you to my amazing man from Jersey Scott S. he has commitment to the delaership as well as his clients and treated us as if we were not just a number. I got a great deal on my truck and Scott did everything he said he would before and after the sale. Also i would like to give a shout out to Juan in finance he did a great job with our deal as well. Last leslie m. was also a big help and went above and beyond as Scott and Juan did. :)

Marisa Aguilar

Sep 1, 2016

My experience at Midway was the best ever after searching for a car through other places for 2 months with no luck... Midway Nissan is the place to go !!! (: Vanessa Valadez was extremely helpful from start to finish & made sure I got what I wanted (: I recommend asking for her if you decide on getting a new car through Midway Nissan !!

KSUNG1IL

Aug 31, 2016

great job by hector on providing excellent service to get me the car that I wantedthank you so much everything went smooth and happy thank you

Pmfrench10

Aug 31, 2016

Scott was extremely helpful he put me at ease and seemed more of a friend then a salesman he listened and I will always be thankful

JoseVizcarra2016Pro4x

Aug 30, 2016

They met and exceeded my expectations and the sales personel went above and beyond to get what i wanted thanks to Hector Garcia and Aron his manager I highly apreciate it all for going above and beyond to meet all my expectations and make me happy with my purchase

SlappySquirrel

Aug 30, 2016

Truly just a great experience all the way around. The staff at Midway Nissan were friendly, knowledgeable, and got me the right car I needed, at the right price. Salesman Brandon was top notch, and look forward to buying my future vehicles at Midway Nissan

SK

Aug 29, 2016

Excellent Customer Service - made us feel like we were part of the family.Adam was knowledgeable, honest, patient and very nice. We enjoyed spending the timeworking with him. He went out of his way to find the car of our choice. He explained everythingas we went along. We would definitely recommend not only Adam and his team but Midway Nissan to our friends and family. We know why Midway Nissan is the #1 dealership in AZ.Thank you all for such a good experience!

Fantastic

Aug 29, 2016

All interaction with Nissan representatives has been positive and helpful. My husband and I would recommend going to see Andrea at Nissan dealership on bell road. They are all courteous and know what they're talking about.

JessieD

Aug 26, 2016

My Experienced at Midway Nissan was really satisfied, my salesperson was Alec, he was really helpful with all my questions, he provided great customer service. I'm really happy to be a customer with them The people are very friendly and they're always providing good Customer service with a happy face. I highly recommend Midway Nissan not just because of the cars or deals, also because of their personal.

Marisaa1

Aug 24, 2016

My experience at Midway was the best ever after searching for a car through other places for 2 months with no luck... Midway Nissan is the place to go!!! Vanessa Valadez was extremely helpful from start to finish & made sure I got what I wanted. Miguel the internet manager went above and beyond to make sure I was well taken care of. I recommend asking for her if you decide on getting a new car through Midway Nissan !!

Aviator

Aug 23, 2016

Scott was extremely helpful he put me at ease about payments and seemed more of a friend then a salesman he listened and I will always come here and ask for Scott I highly recommend him

Mikaila

Aug 20, 2016

I worked with Scott and Manny. Both were extremely helpful and willing to accommodate my needs without compromising integrity and kept it straight with me during the process. I was never promised something that wasn't fulfilled, and I appreciated being treated like a friend, rather than a customer. I am very pleased with how they treated me, and so excited to have the car of my dreams right now.

Desperate mom Lupita

Aug 10, 2016

Hector Garcia was an excellent sales man, he asnswered all of my questions and assured me and my daughter that it would all be possible. He did everything from he's end and the sale was smooth. Alex in finance was amazing as well. I would definitely recomend Midway Nissan to others.

Ogawadid17

Aug 9, 2016

We walked into Midway Nissan in hopes of buying a van. Scott Sullivan was very knowledgeable in all things dealing with the vans, and after some debate on whether we wanted to purchase the NV200 Passenger Van, and the Quest Van. My family decided on the Quest Van. Scott worked very hard to help us stay within our price range and made me very happy with the whole process. It felt as if we were dealing with a friend who was looking out for my families best interest, rather than your typical car salesman. I would definitely recommend family and friends to come and work with the friendly and hard working staff at Midway Nissan.

I.m

Aug 7, 2016

I loved my salesman Ada Sanchez She was amazing & helpful in getting the payment that fit my budget! As soon as you walk in the door everyone greets you and offers you water and if you have kids they have a play area and offer them popcorn.

ednjudy

Aug 4, 2016

We were looking at a Fiat 500L Lounge. We had called 2 days prior to our visit. It took them a little less than an hour to bring the car around for a test drive. We were a little shocked when we saw the car, it was very dirty even though they had a 2 day notice and had plenty of time to have the car washed prior to our visit. We were interested in the car because there was a possibility that it can be towed behind a motorhome (flat tow). We needed confirmation from them and after the test drive we were told that it could not be flat towed. Well at the same time, we sent an email to Fiat with the Vin number. We received confirmation that it could be flat towed.Based on the above events, I will take my business elsewhere.

Yodano

Aug 2, 2016

Scott took his time to explain in detail any questions we had about the features of the van, and the cost of everything. He was available on his day off if we wanted him to come to the dealership. We were excited to drive off of the lot in our 2016 NV Passenger van.

Mike Bruzas

Aug 1, 2016

Worked with Freddie and purchased a new 2016 Nissan Sentra. Freddie was great to working with, no pressure sales stuff, extremely knowledgeable about the Nissan cars, and a nice guy as well.

Wdjasay

Jul 28, 2016

I would like to thank Scott Sullivan and his team for working hard at making sure I got a car that was going to hold up to the hard conditions I will be putting it through driving for Uber and Lyft. They worked hard to make sure I got the best deal they could get me!!!!!

arianna martinez

Jul 26, 2016

Great Service! Was my first car buying experience and Scott made sure i was aware of everything and didn't leave anything out and also made sure i was getting the best deal. Tony then stepped in to make sure i knew how the car worked before leaving off the lot.

Barry Schuman

Jul 26, 2016

Can't say enough good things about my experience at Midway Nissan. I had made a first visit to another dealership in town, and left there feeling all dirty and slimey from their sales managers. I really wanted a new Rogue, so I stopped by Midway and all I can saw is WOW.. My salesman, Alec, was great. But my sales/finance manager, Rita, went so far above and beyond my expecations. I had a monthly payment limit in mind. She beat it. I had an interest rate I wanted. She lowered it. I wanted an extended warranty added. She blew it out of the water. She made the car buying experience as painless as possible.

ENRIQUEZ EDGARDO

Jul 23, 2016

My experience at midway nissan was very pleasant.. Diana and Jessica were very professional and answered all our questions.. I would definitely recommend midway nissan to friends and family...

NobodyzFool

Jul 12, 2016

I have purchased more than ten vehicles and this experience was straight out of a horror flick! UNBELIEVABLE! I got out of there but had to threaten to call the cops if they didn't return my car keys! SERIOUSLY?!!? It was like I was being held hostage after refusing their ridiculous offer. They took the advertised price and added $3,000 for inspection fees and document fees. Oh! And they added another $1,000 because I wanted to pay cash instead of financing the car. WHAT!?! Since when?! To add insult to injury,they showed us the online blue book value of our potential trade-in at $2,500, but stated they could only give us $500 because of the mileage! Um, the mileage is INCLUDED on the blue book valuation! In the end, they offered me a "deal" which amounted to paying the sticker price of a BRAND NEW vehicle, but for a 3 year old car with allegedly 7,500 miles on it. Um, NO THANKS!! All I can say is, STEER CLEAR of Midway Nissan.

Acampbe331

Jul 11, 2016

My name is Alisha Campbell, and I went in to see about getting a new car and Erick the salesman made that happen for me. He took his time to get me the right payments, and he also went out his way and picked up a pizza for my sister and I. If you are looking for a car Midway Nissan is the place to go..

Bunny

Jul 8, 2016

Jessicka Aguirre was my sales consultant and was an excellent person to work with! I bought a brand new car and couldn't be more excited about it!! Thank you so much!!! ;) Your service was phenomenal!!!

MFigueroa

Jul 5, 2016

was looking for a car to fit our family of 9 and also trying to find a good deal on the nvp because we were going on vacation and wanted more space for our family we went to a couple of diffrent places that had this kind of car in Tucson but wern't able to find it for a good price. We finally found a place in Phoenix called Midway Nissan and they gave us a good deal for the car we wanted. Thank you! Mr. Olivas!

T&G4

Jul 5, 2016

My husband and I went to Midway Nissan to purchase a used car. We worked with Scott to test drive the car, go over the car information, and try to get payments we were comfortable with. No matter how many times he went into "the room", after 2-2 1/2 hours we determined a used car was not for us. We then switched gears and began looking at a new car. Throughout all of this experience (actually 6 1/2 hours), Scott was relaxed, calm, and NOT pushy. Scott worked on our behalf to help us get a GREAT car with payments we were comfortable with. Scott was also training a young man named Damien. He was friendly, calm, and eager to learn. We appreciate all of his help in making our transaction smooth. Damien will make a great salesman with Nissan!IF you are looking to buy either a used or a new car, we would definitely recommend Scott Sullivan. Sincerely,Tom & Gale Parisi

clarence7773

Jul 3, 2016

My car buying experience for the first time was very pleasant. The staff at Midway Nissan was very professional. My salesman Chris really worked hardtop get me a real good deal, What really stands out the most is that he did it in a respectful manner. I never felt pressured or mistreated. I believe that those are very important things to look for when you are buying a car. How you feel after you leave the dealership speaks volumes about the type of service you received. I was very impressed.

Curtis hale

Jul 1, 2016

Scott was very informative and helped us with all our questions and made the whole thing great. Would seek out Scott and spread the word!!!

Mcombes2016

Jun 30, 2016

I was called to come in to consider a new Nissan vehicle. The first time we weren't able to reach a deal, but the service good enough to bring me back after a follow up call a month later. This time around I was able to leave with a new car that I really enjoy so far. Aly was able to not only find a car for me, but the experience was more personable and not just another sale. If your looking for someone who will try her best to satisfy you as a customer of reccomend her.

Angela M

Jun 23, 2016

By far the best car buying experience I've had. My salesman Hector Garcia understood my situation and bent over backwards to get me the kind of deal I could manage. Also Van Hill in financing, awesome job in finding the best APR I've ever seen! So happy with my experience and my new Nissan!

George132016

Jun 22, 2016

Our experience was good our salesman Hadi Husainy was helpful, kind, patient and professional. We enjoy our new car! The whole experience was a good day at the car dealer.

Nicholaus M Mariano

Jun 22, 2016

Wow. These guys were amazing. I have terrible credit but they helped me out so much. I got a brand new car I'm in love with and they got a life long customer so friendly and fast. I felt like I was their only priority. Just incrediblel

corndog011

Jun 20, 2016

I'd recommend midway to anyone in the market for a new nissan. I got a great deal of 22k otd on a new Nissan Rogue S after about 4 months of searching for the best deal and a bait n swith episode with Peoria nissan.I was treated well, with respect. Sales man was courteous and polite, we got everything done in a timely maner, over all a good buying experience. Good place to buy.

Jskeys

Jun 18, 2016

I was nervous to buy my first car but Hadi was able to me the deal I wanted and was so helpful! I didn't want to get myself into something I couldn't afford and he didn't pressure me at all to get into anything I wasn't comfortable with unlike some of the other dealers I've worked with which I hate. But Hadi was awesome and extremely genuine and helpful thank you Hadi!

MCoffman

Jun 18, 2016

Scott made my car buying experience easy and painless. Thank you for working with me and providing real customer service in a normally stressful situation!

benji6022

Jun 17, 2016

fast, simple and straight to the point. thanks Hector Garcia for taking your time to help me purchase my first vehicle! I will be going to you in the future for future purchases.

Jeremy Thomas

Jun 17, 2016

My wife and I went to Midway Nissan on June 11th after I was in an accident that totalled my car. We were looking for something comparable to our 2010 Mazda 3 that was totalled. We loved that car. We would of stuck with a Mazda but, due to some unfortunate events like much of the country, we don't have the best credit score. We were looking for a dealership that "specializes" in helping people like us, like Midway advertises. Once we arrived we were greeted at our car door by a salesman. May be a little over anxious but that's how dealerships roll. Once we told the salesman that we had already talked to someone on the website, he was happy to walk us inside to find the person we talked to. We had explained our situation with needing a car and our credit history. We were looking at a pre-owned vehicle but they explained that it would be easier to get us into a brand new car due to term length, to get a payment we could afford. The Salesman was helpful in helping us get a car we wanted but was upfront with how our credit and price range would hinder us, not it a bad way, but it was nice they were up front. One of the very few down falls was they were a little pushy with one particular car. We learned we would only qualify for a Versa, which was fine after I got over the fact we couldn't get a Sentra lol, but they wanted us to get one Versa in particular and I had to explain numerous times that I did not like the interior color. It took a few times of reiterating this until they offered to find one with a darker interior. One of the other gripes I had was with the "detail" department. After we signed all the paperwork, they said we had to wait a few mins while the detail department got it cleaned and looking for us. They didn't do a very good job. They were probably slammed as well but I'm not sure.The process was super long but I don't think it was the staffs fault. It was a Saturday and the place was packed so I'm pretty sure they were doing the best they could. Besides being a little pushy and the detail department, they did a good job. They never once lied to us and they never promised anything they couldn't deliver on. They were upfront the whole time on how limited we would be because of our credit and never tried to force us into a monthly payment we couldn't afford.

Kristi

Jun 17, 2016

I bought a vehicle a few days ago at Midway Nissan. I loved that it was an in and out experience, and that I felt I could trust my sales advisor. I have to say that most people I see spend all day in the dealership with a purchase. I don't have time for that. 3 hours from start to finish, and I was BEYOND happy with my experience. I felt comfortable the entire time. If you are looking for a car go see Tony Sanders with Midway Nissan. I felt for the FIRST time in my life that a sales person was in it for my best benefit, and not his own!!!

Bee_10b

Jun 16, 2016

Vanessa Valadez helped me a whole lot with my vehicle along with her team. They provided the greatest customer care!! I so thankful I went to midway Nissan! Thank you again.

Dcardie

Jun 13, 2016

Matt Petrosky gave us the Best possible service I could imagine, we bought 3 vehicles from him and I couldn't be happier or trust anyone with the service he gave us, prompt, courteous, straight forward with all his processes and the time it took to get everything done was phenomenal! He found the Best rates and discounts/incentives available to my family. I am a loyal customer to Midway Nissan for the simple fact that they have Excellent Sales personnel like Matt at this dealership who know how to take care of the customer. I definitely will recommend family and friends to Midway Nissan in the future and send them over to Matt Petrosky. Miday Nissan- Please Recognize Matt on his Above and Beyond Exceptional Service to his clients.Thank you Matt for being Exceptional & Awesome.

VIOLET MANN

Jun 13, 2016

I ALWAYS ASK FOR LESLIE MOSES, SHE IS ABSOLUTELY THE BEST AT EVERYTHING SHE DOES. SHE ALWAYS GOES OUT OF HER WAY TO TAKE CARE OF ME.I WOULD RECOMMEND LESLIE TO ANYONE GOING TO MIDWAY FOR SERVICE.IT IS THE BEST PLACE TO BUY A NISSAN TOO.

christopher jones

Jun 10, 2016

Read a lot of reviews about Midway Nissan. I decided to go and really had a great experience with Hector Garcia, He went the extra mile to explain everything to me and was very personable.If you go to Midway, make sure you ask for Hector.

LaDonna Pacey

Jun 5, 2016

The sales lady(Dani Goodman) made the experience fun and enjoyable. Other places I went were pushy, and did not listen.I appreciate all Dani did to make my experience enjoyable. Dani also had a good knowledge of the vehicles, and other important information. Thank you Dani I will recommend you to all my family and friends.

Alicia R.

Jun 2, 2016

Great service. Friendly and non-pushy sales people. Jesus Castro helped me find the perfect car in my price range. Definitely would recommend for first time buyers.

pete

Jun 2, 2016

I used midway about 8 years ago and had a terrible experience, so I was hesitant to go back. Although I am glad I did! The customer service from start to finish was great! I was really impressed with Antonio in finance because he took the time to break down how all the warranties worked. Overall I am pleased and will be back again.

Handsome67

Jun 1, 2016

I want to this dealer ship to trade my car in I bought my car there 4 years ago and told me every thing was a go so I want down there and the people who I talked to lied to me and treat me so bad so I left the manager called me told me he would take care of it and I got 4 more calls tell me I was approved by them but since my car has a lot of miles on it they wanted 3500 down and suppose to have great rebate on the car and could not make a deal with the money I could put down and waste my time to get a new car there I know this dealer ship to they took care of this 4 years ago and stuck me with high payment for 6 years and high interest rates and availability to make a deal with me and had ever ecuse in the book there and never called me back all I know is that I'm not happy with that dealer ship Sam old script and story lies to get people in there and tell you they will take care of it for you and unless you have a big down payment to put down on your car don't go there they have not changed their ways just change the people who work there this is the worst dealer ship in Arizona to buy a new car from the ripped me off before and after ward don't care about anything but getting your money and getting rid of people so if you're going to buy a new car don't go to midway nissan or Chevrolet they lie to get your money and get you to buy a car but they will not do a deal with the rebate on the cars that they have so you can get the car you want to so Midway nissan is a scam and totally waste of time and serous about this anyone tell you that got a good deal is probably some one who works for midway nissan and I give them the worst service to so be aware of the game if you want make sure you take some one who knows how to make a deal to get a car there a -5000 star rating for a car dealers ship

AmberA

May 23, 2016

My husband and I have purchased 3 vehicles from midway and have had great service. Johnathan was our sales person for the most recent vehicle we purchased. We had a great experience overall and he was very knowledgeable, helpful and patient :) we will continue doing business there.

Aryan94

May 21, 2016

Douglas at Midway Nissan was a true sales professional. He gave me a great deal and couldn't be happier. Thanks midway Nissan for amazing experience.

Aiyana1228

May 14, 2016

I went to Midway Nissan to do a voluntary repossession when I met Scott Sullivan. I was hopeless, dejected and basically just wanted to get the process over and done with. I explained my situation and Scott asked me to give him a chance to see what he could do. Four hours later, I was the proud owner of a 2016 Sentra with an 11% interest rate (down from 23%) and manageable payments. Scott was a financial lifesaver for me and working with him, along with Antonio in the Finance Department, was an absolute pleasure. Thank you Scott!!

Kareli

May 14, 2016

If you are looking for a honest deal and great customer service ask for Tony Sanders! He worked with us step by step in taking out our 2016 versa and 2015 sentra. If we need anything he helps us and follows through with his word.

Rsanford1987

May 13, 2016

Matt Petrosky in commercial was amazing to work with. Very professional, we purchased a Nissan nv200 for our business, and would recommend him to anyone who owns a business.

Wendy J

May 12, 2016

I came in with no high hopes. I was upside down in my car, my credit was bad and really couldn't afford a new car. But Scott Sullivan worked magic to get me not only a new car but he got to lower y interest rate too! I was at 15-16% interest and he got it down to about 11% which isn't much but it was great really helped me out. I would def recommend him to anyone! Him and Patrick are awesome! thank you so much!!

AmandaP

May 10, 2016

Everyone was so nice and helpful at Midway Nissan! Scott Sullivan was amazing, he was so knowledgeable, nice, honest and really works to make the customer happy. He didn't pressure me, he just showed me my options and let me go from there. If you are in the market for a new car, ask for Scott Sullivan. Manuel Garcia was also a great employee at Midway Nissan, he was honest, helpful and worked hard to get a great deal for me. Thank you to everyone at Midway Nissan.

16altimabuyer

May 4, 2016

Words can't describe how great of an experience I had at midway Nissan. From the moment I walked in I was greeted by Anel one of the sales managers. She was absolutely delightful to work with! The exact car I wanted, down to the make and model, was right there on the lot! I fell in love with my Altima SR right then in there! Negotiations was a breeze, and I was surprised by how hassle free they were. Tony in finance was incredibly understanding and walked me through all of my questions about warranties with a smile. Overall, I had an A++ experience there. If you are in the market for a car make it a priority to ask for Anel Hernandez! She will take great care of you before, during, and after the sale!

SusanC

Apr 28, 2016

Scott Sullivan was sweet, kind and a pleasure to deal with. Buying a new care can be a stressful time but he made me feel very relaxed and comfortable with through the entire process.

Chanel

Apr 26, 2016

I was skeptical about purchasing a new vehicle because I was still in a loan with my Saab, in which I had a lot of negative equity and little money to put down. I went in to check out Midway at the recommendation of my Dad who had a great experience. I was greeted by the Midway staff in the parking lot and Scott came out within 5 mins of my arrival. I didn't have an appointment. It was a very busy Sunday afternoon and my expectations in walking out with a vehicle that I wanted, were very low. Scott Sullivan sat me down, gave me his background story and right away told me that if he couldn't get me into a vehicle that day, he would do everything he could to get me on track to getting something I'd enjoy in the future. His honesty and caring personality was refreshing; contrary to your typical 'Sales guy'! Long story short, Scott ran the numbers came back to tell me what I qualified for and how much I needed up front. No pressure, I picked out a vehicle I loved and walked out ecstatic! Scott is an awesome guy and I'd recommend him to anyone. Only flaw is that Eagles gear on his desk..... GO COWBOYS!! = )

Tanya1234

Apr 23, 2016

The sales guy that helped me Adam was great didn't play games with me. Patrick the finance guy didn't keep me there long he knew his job and did it good.

avenger mb

Apr 22, 2016

Scott was a five-star sales representative He made the buying experience enjoyable. There was no pressure, he was knowledgeable and he answered every question that we asked. His relaxed demeanor and companionable personality made us feel like we were purchasing a car from a friend, not someone we had just met. I would highly recommend Scott to anyone wishing to purchase a new or used car.

rhaynes1320

Apr 21, 2016

All the personal at midway nissan were really helpful from salesperson to financial department they work together to give the best car I can afford !! they explain all the possible options on a polite way and they got me in a fair deal !! Definitely I will recommend to my friends and family.

Sarita Hill

Apr 17, 2016

Tony was amazing! He took the time to explain all of our options. There was absolutely no pressure to purchase. He took time to explain differences between the vehicles we were considering and all of the features. I would purchase my next vehicle from him. He was honest and upfront.

WendyM

Apr 17, 2016

I have been taking my vehicles to Midway Nissan for the last 10 years. The employees truly care about providing excellent service to customers. My service advisor is Travis Wood. He is so professional, courteous, and goes out of his way to make sure I understand the required services and the impact if performing them or not. They are a no pressure organization and I feel their prices are competitive with the marketplace. I am in the market to purchase a new vehicle and it will be another Nissan vehicle (will be our 4th). I would HIGHLY recommend this dealer and service advisor.

Iranzi Irankunda

Apr 14, 2016

I remember when I walked in on March 31st, 2016, Tony Sanders greeted with a welcoming smile on his face. At that moment, I knew that i was going to get an incredible and awesome service. He asked me questions of what I wanted to get and I told me him. In just a few minutes, he totally surprised me with a great looking black 2015 Nissan Sentra SL. I couldn't believe how faster the service went. He gave me a treatment that no other salesman has given me before. Because it was a new car, with new different features, Tony spent a memorable time and clearly showed me how to navigate all those great features. I left there with no questions. I would certainly recommend Tony to all people who want to buy cars. Thank you, Tony for an excellent and outstanding customer care you have provided me with. Every day, I drive to work or school with a small on my face because of the deal you got into.

Consultant

Apr 13, 2016

Scott is the kinda guy that instantly wins your trust with his calm, friendly and professional demeanor. Too bad he is from Jersey, lol but I love his East Coast humor. He is knowledgeable and takes the time to understand his customers. He made my purchase of a Nissan Sentra real easy and smooth, thanks Scott, you da man!!!

GOOGINS

Apr 13, 2016

I came in to see Scott about purchasing a 2015 Nissan Altima and after talking with him I decided to get a brand new 2016 Altima. Scott went out of his way to make me feel comfortable during the whole process. He showed me the different options we had and went out to the lot and found exactly what I was looking for. He went over every detail about the car. He new everything and didn't skip a beat. After the test drive we got back to the office and made the deal. His knowledge and professionalism far surpassed any dealer I have ever dealt with. I will recommend him to any of my family or friends looking for a car.

eliseoysherry

Apr 12, 2016

Leslie is awesome, she has gone above and beyond to help me many many times! I love that she follows up and makes sure I am happy with any service I receive from Nissan. I would recommend if you are having any problems or not getting any answers you need to ask for Leslie. Thank you Leslie for being so awesome and helpful!!

John V

Apr 5, 2016

I found this dealership on the internet and I'm always apprehensive about the offers and commitment to customer service a dealership offers. I was woking with other makes of vehicles with other dealerships in the valley, but from the moment I spoke with Victor and the internet manager, they hooked me up with Hector Garcia to go over the perimeters for financing and type of vehicle I was looking for.I wasn't looking at a Nissan at the time, but the service that Hector provide was genuine, observant and knowledgeable. He help get to where I needed to be with the financing and made sure everything was exactly as we discussed. He was extremely professional. My wife loved his caring attitude and made her feel very comfortable while we waited, even though it was very busy at the time. My wife and I felt like we were the only customers that mattered while we there. The time spent didn't seem that long, even though it took time to complete the deal.I would highly recommend the Nissan team and especially Hector to purchase their next vehicle at Midway. The Sentra is a very nice car that my wife and will enjoy until we purchase the next car from Midway with Hector Garcia's help and expertise.Keep up the good work, by making others feel welcomed and listened to. You guys were great.

darla dunlap

Mar 29, 2016

Scott never pushed me into anything. He was so careful to make sure I received what I wanted. He was so very mindful of my needs. I would say I gained a very good friend. And he made me feel like family. I would recommend him to any of my family or my friends. Thank you

Happy Happy.

Mar 27, 2016

Sales rep Tony Sanders and Finance Manager Scott Sullivan made this the Best car buying experience EVER. I was not rushed. Scott made it possible for me to drive home an incredible NEW car. Thank you Gentleman.

eramirez

Mar 24, 2016

Scott Sullivan went totally out of his way with professionalism and great knowledge of helping people. I really felt like a person not a number. I was able to get my first new car with no hassles, thank you!

antonia villegas

Mar 19, 2016

I had to go in and get my 2014 Nissan serviced...while I was waiting I decided to go look at the newer Nissan Sentras... Tyler was one of the sales agents that was the one that helped me look and showed me that was in stock... He was so well informed about the vehicles and I said I wanted a certain look and color he went above and beyond to help me find what I thought I would want and He found it!!! I was soo impressed by his professionalism and just how he presented himself and I was sold!!! I really wasnt really wanting to purchase anything but Tyler changed all that... Great Job Tyler... and Thank you...

VIOLET MANN

Mar 19, 2016

I A ALWAYS TREATED WELL HERE. THE SERVICE IS FAST AND LESLIE MOSES KEEPS ME UPDATED ON THE AMOUNT OF TIME IT TAKES OR WILL TAKE.

Britt P

Mar 15, 2016

Midway Nissan service department has been amazing every time I've needed my car serviced. I would definitely recommend them. Also I want to specifically recognize Chris in the service department he was awesome! He went over and beyond the extra mile to make sure I got the service I needed when my original dealer where I bought my car was giving me the run around. I can not say enough good things about how much Chris went out of his way to help me. Thank you Chris! And Thank you Midway Nissan Service Department for always being so professional and friendly

anajay13

Mar 15, 2016

I want to specifically recognize Chris in the service department he is awesome! He went over and beyond the extra mile to make sure I got the service I needed, when my original dealer where I bought my car was giving me the run around. I can not say enough good things about how much Chris went out of his way to help me. Thank you Chris! And Thank you Midway Nissan Service Department for always being so professional and friendly

Sweetmocha

Mar 11, 2016

I have purchased a car 2016 Nissan Versa I am so please with Scott Sullivan He really takes the time to understand and hear my situation I didn't think I was going to get a car I am very thankful of Scott. Can't express enough he is a great guy I really appreciate you so much of all your hard work to make this happen for me You rock Reneen Johnson

Meli

Mar 8, 2016

Ned Maleh and Rita Sommer really took care of me and my family! I got what I was looking for and was treated like family! Overall great experience! ??

Nyasia E.

Mar 6, 2016

Scott Sullivan works miracles! He helped me a lot with my purchase. For my first purchase my experience went completely smooth. I got exactly what I wanted and all in the right price range I wanted to be in. He made me comfortable as a customer and a future Nissan owner.

Ocampo

Mar 4, 2016

This was an excellent experience! Everyone was friendly, helpful and it was great customer service. From sales to finance it was perfect. Emmanuel is the man, love my new car!

dfritts

Feb 26, 2016

I purchased a car at Midway Nissan last night, after visiting multiple dealerships throughout the valley looking for a used car. I ended up leaving Midway with a brand new Nissan, paying less than I would have for a used car. Scott Sullivan worked with me. He was amazing, he had an answer to every question without hesitation and went above and beyond to get me exactly what i wanted. He was very friendly and funny during the entire process. When it was time to finalize the deal, I met with Rita Sommer. She was also amazing, very nice, personable and easy to work with. Overall, the customer service here was very surprising, better than I have experienced at a car dealership to date.

OSin

Feb 26, 2016

Tony Sanders was the sales rep who met with me. He was great! Very honest and informative about the car I was interested in, insurance options and payment suggestions. I test drove 2 cars and after deciding on one, I had a little wait then I met with Elijah of the finance department. Another great guy! It was a pleasure dealing with them both and I honestly think they had my best interest at heart as I think I walked away with a great deal and the satisfaction of knowing the car will be properly maintained over a good period. Check them out!! Ask for Tony!!OS

Josh Olson

Feb 22, 2016

Tony S. really made this a good experience for my wife and I. He insured we were properly taken care of and that our needs and concerns were addressed. Next time we purchase a vehicle we will google Tony Sanders and hope he is working at a dealership near us.

KarlaA

Feb 22, 2016

The entire staff at Midway Nissan has been extraordinary making this possibly the best car buying experience ever. One person in particular was so great and that was my salesperson Chalet (shuh lay). She was so patient, kind and friendly and made this a super positive experience for me. If you're in the market to buy a new or used car, definitely ask for Chalet. She will treat you right.

Tina D

Feb 20, 2016

Scott Sullivan is amazing. I was on a fixed budget and really needed help getting in to a new vehicle with a lower interest rate loan. Scott fought tooth and nail for me and was able to bargain an agreement that we were both happy with. It got pretty intense but he saw me through it. He was patient and understanding even when I was ready to lose it. Scott has a positive attitude and makes you feel comfortable during the entire process. He's there for you as the buyer, to look out for your best interest. Adam, Manny & Patrick were part of the team that help seal the deal. You're ALL AMAZING. Thank you for making me a newloyal Midway customer

ken03132001

Feb 19, 2016

I needed a new car and my credit wasnt the greatest so after hearing a radio commercial for guaranteed financing at Midway Nissan I filled out the online application. The sales team was very friendly and made me feel at home and I would like to thank Justin Strohl and Scott Sullivan most of all for making me feel like more than a source of income for Nissan. That being said, I did however feel like the finance department was playing number games with me. I felt pressured to buy a service contract and was told that they could get me a better interest rate on my loan to help offset the cost of it.I found it strange that they couldnt get me a lower interest rate to help bring down my payment, but they could do it to sell me a service contract. The finance department even brought in a manager to help talk me into buying the contract when I refused it. Maybe I should have had a double team defense I was hoping to end up with payments closer to what I was paying on my previous auto loan and feel like finance could have made that happen if in fact my happiness was their first concern.So, all 3 stars are directly attributed to the excellent service I got from Scott and Justin. Thanks again guys!

ravyneth

Feb 14, 2016

My boyfriend and I recently purchased a vehicle from Midway Nissan. Tony Sanders and Perla were great and helped me tremendously. I appreciated everything they have done for me and got me into something that was affordable for my situation. Please visit this dealership and don't forget to ask for Tony!

maryb13

Feb 10, 2016

The rating I just gave was because I feel that I was given positive And genuine loyalty on the purchase of my 2015 Nissan rogue and the hospitality I received from tony sanders and Emanuel were with out words! Thanks

Michelle/brent

Feb 8, 2016

My husband and I just recently purchased a couple of vehicles through midway Nissan, everyone there was great. Chris and Brian were our salesman and they both were great. They both listened to everything we were saying and did a great job getting us into something that best fits our needs. This is our second time purchasing a vehicle through this dealership and probably won't be our last. We love our vehicles and are extremely happy with the experience.

Steve Myers

Feb 4, 2016

Matt Petrosky was very honest and transparent throughout the whole process. He allowed me to leave with the vehicle to do my own test drive. I was going to purchase a 2015 Nissan Altima S and he advised me to go with a 2016 because of the rebates were better.

Kathleen19571

Jan 31, 2016

Overall this was a good experience purchasing a car, I would recommend both Emmanuel and Scott they were awesome. But for me Van in the finance dept went above and beyond. I cannot say enough kind words to express how great he was. He made this process work for me and without him this may have turned into only a fair experience. Thanks again Van for the wonderful great customer service...YOU ROCK!!! And to Emmanuel you did a lot of the work so thanks for all your help. Kathleen

Luna,brenda92

Jan 29, 2016

I have a great experience at the dealership. From sales person to financing. Anel was great through everything. Financing was a little while, but a smooth process.

jael73

Jan 25, 2016

We found everyone a pleasure to work with. Kristy M. was able to answer all our questions. Found us a better car than the one that we had looked at. The color of the interior was perfect. The finance people helped us arrive at a deal that worked well for a retired couple. On delivery the car was perfect in that we could find nothing wrong.

Joey89

Jan 22, 2016

Scott is The best! I highly recommend him, he is not a car sales man but someone who genuinely cares for you and will work his xxx off to get you in what you want. Thank you so much for everything Scott your the best-Reanna & Joseph Hamilton

tonytone

Jan 19, 2016

i first moved out to arizona about a year and a half ago. being that it was summer time and had no car i was desperate for a vehicle so decided to go to sands chevrolet which was located near my work in glendale. they seen that i was desperate for a vehicle and took advantage of that right away. sold me a car with a cracked windsheild at a really high price, the customer service was lousy, long story short i ended up with a vehicle that was not worth what they sold it to me for. having bad credit its been hard for me to get rid of this car for a while. everywhere i would nobody wanted to help. i even had the manager at liberty gmc tell me open a new loan just to sell a car not caring about the situation id be stuck in. after that i accepted it and didnt try anymore. i ended up getting in touch with erica nodine who works there. she told me they'd take care of me so i decided to give it a shot. my salesman was scott sullivan, he kept it 100% with me and told me what i would have to do to get out of the vehicle i was in. he was friendly,honest, and didnt make me feel like he was just trying to make a sale. in short i ended up leaving midway nissan in a brand new vehicle without the garbage sands sold me. what alot of dealers were not able to do for me scott did. so i highly recommend him to anyone thats had bad experiences somewhere else. thanks again scott

yogininidra

Jan 16, 2016

Tony Sanders, a kind salesperson, presented me with everything I asked for and identified a way that I could afford that and more! Very pleased.

stone7680

Jan 15, 2016

We went into Midway Nissan, on 1/1/16, not knowing what to expect, and with a pretty negative expectation. We were in a lease with VW and wanted OUT. Since we still had 9 months on the lease and were already over our allotted miles, by a lot, we figured that there would be nothing that they could do. We were wrong. Scott Sullivan worked on a deal for us for 2 days, on Monday 1/4/16 I got a call from Scott saying he had great news, and by the end of the day, 10:30pm, we were out of our lease and in a 2016 Nissan Rogue All Wheel Drive. My wife and I are very grateful to have dealt with Scott, if it were not for his commitment to us, we would still be in that VW. Thank you Scott!

manda

Jan 15, 2016

I'm a rather picky person and Chris at Nissan Midway was so patient. Listened to what I wanted, knew what I could afford and helped get me into the car I love. Everyone was friendly and helpful. I'll be recommending them to all my friends and family. Thanks Chris and Midway Nissan!

Monica07

Jan 10, 2016

I walked in to Midway Nissan as a first time buyer knowing exactly what I wanted along with a price I was not willing to exceed.My dealer Scott Sullivan went above and beyond his way in helping me chose the right vehicle that would suit my needs and my expectations. He made the entire experience hassle free. I would highly suggest both Midway Nissan and dealer Scott Sullivan to all of my friends and family.

Barbara H

Jan 8, 2016

I walked into Midway Nissan not knowing what I really wanted in a car. I was introduced to Scott Sullivan who immediately assured me that he was going to make sure I got the best car at the price I could afford. I had purchased a vehicle at Midway Nissan a year earlier but my situation had changed and I was looking for something a little different than what I was driving. I thought I wanted a Juke but as Scott and I talked about my short as well as long term goals he suggested I look at taking one step up from my Versa to a Sentra. I have never had a salesman take such an honest caring approach in dealing with me on a car or any other large purchase. No question was too insignificant and he actually encouraged me to ask a lot of questions. After I bought my Sentra I asked Scott for several of his business cards to give to friends who may be interested in a new car. I would recommend Midway Nissan and Scott Sullivan to anyone looking for honesty, integrity and a good purchase experience. I also want to say I greatly appreciate Joe in finance who worked extra hard in getting me an awesome interest rate with Nissan Financial. Love my new car and my new friend Scott at Midway Nissan!!!

Bill Beeth

Jan 4, 2016

On November 30th, 2015 I purchased a 2015 Nissan Sentra from Midway Nissan. This purchased included a down payment which resulted in an issue and misunderstanding between myself and Midway Nissan.After several email and phone calls between myself and Midway Nissan I met in person with Ed Brown Midway Nissan's General Manager on Wednesday afternoon. I am pleased to say we came to a mutual agreement that resolved the issue.Even though I had an issue with the down payment. Midway Nissan and their staff were willing to work with me to resolve any misunderstanding we had. I also want to give special thanks to Scott Sullivan, the gentleman that has always gone to bat for me and in this particular situation put his neck on the line for me. Scott I am forever grateful for your professionalism through the car buying process.SINCERELY,WILLIAM BEETH

Diamond33

Jan 4, 2016

I have had the pleasure of working with a noble and honest car representative, Tony Sanders. As a first time buyer, I was quite hesitant at first due to the typical stereotypes of "car sales men". As an ideal sales individual, Tony has significantly impacted and changed my perception of individuals in car sales. Going through this experience again i would strongly recommend Tony Sanders one who upholds the mission of Midway Nissan.

nikunj

Jan 1, 2016

Brandon Horvat at Nissan helped in getting my First Car and at a very good price. He went out of his way and helped me in getting the best deal and service. My overall experience was superb.

mech50

Dec 28, 2015

That team of sales and finance got me my dream car ! Great over and beyond service! I got a lot of features and protection warranty to make me feel at ease about my purchase.

Ehard01

Dec 22, 2015

Matthew at Midway Nissan was a true professional. Fast, friendly, and efficient. Purchased a new 2015 Altima and he had me out the door in less than two hours!Nissan customers for life thanks to Matthew!

Jendris

Dec 22, 2015

Hector Garcia at Midway Nissan is the best and very easy to communicate with. He is a professional that we truely enjoyed. He helped us purchase a used vehicle. Thank you Hector.

Gdamm0902

Dec 21, 2015

Scott Sullivan at Midway Nissan is by far the best sales man. He made the whole process enjoyable. He made all are needs matter. His up beat personality and pride in his job is very refreshing. We couldn't have asked for a better experience. Thank you Scott and the team over at midway Nissan! We will be back PS: My daughter LOVES her new car

Jeannine

Dec 15, 2015

The salesperson who guided me through the process, Javier Hernandez, was informative , pleasant, and very helpful. It's always a long process when you purchase a new car. I never felt pressured and when I left with my beautiful new car I was well informed with how to use all the cool features . The staff of this dealership are outstanding!

Mishelt44

Dec 13, 2015

Arrived at Midway with one goal, trade my 2014 Sentra for a new 2015 Altima. I purchased a new 2014 Sentra in July, 2014. Loved the car equipment, but not the color. It was the only car that had everything I wanted. I was told after a year to come back in and trade up. Both salespeople who I purchased from originally had moved on. All of the folks who helped including Hector Garcia and Ike made it possible. They kept their word which is rare. We left the dealership extremely happy. Thank you all for helping make this customer truly satisfied. We will be back with hopes to purchase from Midway again.

William Beeth

Dec 12, 2015

In March 2015 I purchased a Nissan Versa Note from Scott Sullivan but unfortunately totaled the vehicle in September. I contacted Scott again on November 23rd and made him aware I was looking for another vehicle. Just like Scott did previously he worked his magic and found a Brand New 2015 Nissan Sentra with only 8 miles on it. Even though my credit is poor we were able to make a deal with my sister being a cosigner. Also their finance department agreed to make sure the vehicle that was totalled was payed off in full because I had Gap insurance which was offered to me at the time I bought the vehicle. I am healed from my car accident and returning to work in a few days. I know I wouldnt have been put in another vehicle without Scott Sullivan dedication and hardwork to get this sales accomplished. I would and have recommended Midway Nissan and Scott Sullivan in particular to all my friends if they ever are in the market for another vehicle. Midway Nissan will be my dealership for life and if you want to be treated right and not feel like another car sales. I recommend visit Midway Nissan and Scott Sullivan first. I would also like to give special thanks to Manny, Midway Nissan's sales manager; Ike in the finance department and Juan Midway Nissan's Financial Manager. Sincerely, William Beeth

Cgiff

Dec 12, 2015

Hector was very friendly and understanding in what I was looking for in a car. Never felt pressured. Overall extremely satisfied with my experience here

C T DIX

Dec 8, 2015

Much thanks and appreciation to JR Steffes, Patrick Fairly, Juan Quinonez and Omar Carranza. Because of all of your help and a "aim to please" spirit, you guys help me with a second new car purchase (2016) with less to no stress as possible after my 2015 new Nissan was totaled. CUDOS GUYS!!!!!

Earthmaiden

Dec 8, 2015

I want to say that Hector Garcia was amazing and very helpful. He made sure that I was taken care of. The senior management also was very accommodating. Would like to recommend Midway Nissan as a great place to get your next vehicle.

mrmolder

Dec 7, 2015

I just bought a 2016 Nissan frontier, my sales man was Scott Sullivan and this guy was awesome.he is very knowledgeable on all the cars and trucks. we felt right at home talking and dealing with Scott.there was a misunderstanding on my finance numbers that did not fit right with me, but once again Scott jumped in and straighten it all out for me. I would high recommend Scott to anyone wanting to buy a Nissan..

nkiflemar

Dec 5, 2015

I had been at 3 other dealers in the Phoenix area and this dealer was the first one that beat the price they said they would on the phone. Others had all those "hidden" fees and low trade values, etc. 3rd Nissan Rogue now and while I love the vehicle, I would have gone elsewhere with another brand until I met Hector and Mossy at Midway Nissan!

Alsnow

Dec 3, 2015

Even when met financial standard in disruptions for "internet price" they tried to sell me the vehicle for more than the price shown on cars.com and dealer website.

Bagel

Nov 30, 2015

We went in knowing exactly what we wanted, having seen a great ad online for a 2015 Versa. We spoke to Freddie Washington on the phone before going in, and he went above and beyond even before we met in person - having gone so far as to pull the car to the front of the dealership in anticipation of our arrival. By the time we got there though, we learned that the car had been part of a giveaway, and was no longer at the dealership. Kind of a bummer, but at that point, Freddie passed us over to Scott Sullivan. Being that this was my first car-buying experience, I can't speak from personal encounters, but Scott proved wrong everything I had heard of car salesmen. Funny, friendly, and easy to talk to, he did a great job of setting up a relaxed, no-pressure environment. He was knowledgeable and very honest - a pleasant surprise, even when it came to the negatives. He told us that the deal we were hoping to get was pretty unrealistic, which was appreciated, as opposed to someone getting our hopes up, knowing that we wouldn't get the deal we were expecting. But Scott made me feel confident that a '16 Versa, while more expensive, was still a perfect "first new car".We spent about 6 hours in total at the dealership, but we attributed that to Black Friday. If for nothing else, I would recommend Midway Nissan simply for working with Freddie and Scott.

NateBri

Nov 30, 2015

Tony Sanders was awesome! Made sure to know what we were looking for and to meet both of our needs. Tony went above and beyond!

filemoni10

Nov 29, 2015

The staff and selection of cars at Midway Nissan were phenomenal! Fransisco was friendly, professional and incredibly knowledgeable about the cars we were interested in. Elijah did a fantastic job helping us set up our payment plan, always making sure we knew what our financial options were. We are incredibly happy with our 2015 Nissan Sentra and look forward to purchasing another Nissan for our kids in the next few years!

AZJeff

Nov 28, 2015

I was a little apprehensive going in, we've had poor to just so-so experiences purchasing new cars in the past, plus in general I'm skeptical of any sales environment. I had emailed Jose Castellanos (Internet Manager) about a new 2015 or 2016 Nissan Frontier, Jose helped me as much as he could through email - at some point you have to go into the dealership. My wife and I went in 11/24/2015 to look around, Jose handed us off to Scott Sullivan. After a few minutes I can honestly say that Scott made us feel like we were old friends, not just some customers that walked in off the street.Scott is very knowledgeable about the Frontier (and I am sure every vehicle at Midway Nissan), although I did some research online about the Frontier, I asked a lot questions and Scott knew the answers. We went in knowing more or less what we wanted to look at, which was a mid priced Frontier, it has been our experience in the past that we would have been pressured to upgrade or even switch to a different model, Scott at no time made us feel uncomfortable with the vehicle we wanted. There are a few different models available, with many options that we frankly do not need, so when we said we didn't need them, that was that. Neither my wife or I would have any problem at all recommending Midway to anyone looking for a new Nissan but in particular Scott.We could not be happier with the entire experience from start to finish. We are very happy with the truck, Nissan Frontiers have a very good reputation for being a strong, dependable mid-sized truck. We are very happy with the dealership, the experience at Midway Nissan is without a doubt the best we've had and we want to Thank Everyone who was involved to one extent or another in the sale of our truck. Midway Nissan is a top notch dealership and a credit to auto industry.

AZJC

Nov 23, 2015

Midway has been our car dealer over the last 4 years, we have purchased over 6 cars now and always leave with a great deal. Highly recommend working with Matthew Petrosky and Justin Strohl, those guys work great deals and really take care of you!

El guero rick

Nov 20, 2015

We were looking for a new economical car, great gas mileage, for a good price. Hector took the time to let us think and talk about each car and option. He was straight forward and cut to the chase. He made me forget he was a salesman.

CaliGrlStuckinAz

Nov 19, 2015

I was recently in a car accident and as a result, my car was totaled. I had bought the car that was totaled at Peoria Nissan, but the experience there was just not that great. I wanted to buy another Nissan, since my Nissan was a great car. I decided to try a different dealership and I picked Midway Nissan. I was greeted by Michael as soon as I got out of the car. I told him that I found a great deal on the internet for a Nissan Rogue and he worked very hard to get me the deal that I found. He was very friendly, personable, and funny. During my test drive, he was cracking jokes in the backseat, making me feel very comfortable. The entire "buying" process was great and ran very smooth. There was no "back and forth" between the salesman, manager, and finance department that I cannot stand, that I have dealt with at other dealerships. The only downfall, which was not Michael's fault, was the fact that I could not take the car home right away. The car was blocked in by a white van, who supposedly was on vacation, and would not be back until Monday. I came back the next day to get my car. At this time, I was able to test drive it again, and just like the first day, Michael was comedian. He was very funny, and fun to work with. It was definitely apparent he was new, as I feel he was not as knowledgeable as he should have been for a salesperson. When I would ask him multiple questions about the vehicle, such as, "where is the gas release button?" he had no idea and had to look for it with me. He also failed to tell me that my antenna was in my glove box. He did help me set up my hands free Bluetooth in the car for my cell phone prior to driving the car off the lot. The car had multiple scratches all over the hood, sides of the car, and the roof. Both Michael and the Sales Manager wrote up a "We Owe" and were very willing to fix it. I love my Nissan Rogue and my overall sales experience was great. The only recommendation is that Michael have a little more training to be more knowledgeable on the car. I know it will come in time, and everyone has to learn right? All-in-all, my experience was way better than Peoria Nissan. I will definitely recommend family and friends to Midway Nissan! Thank you!!

braaaap

Nov 18, 2015

I recently bought a car from her after going to several other dealers with no luck. Eveyrone i went to told me no, your going to have to put money down. So i decided to try one last time. With the excellent sales team Midway Nissan was able to get me approved for a car that i can afford and with a reasonable interest rate. Thank you Midway Nissan and Ellioth my sales men.

Bibiana

Nov 16, 2015

I honestly think everyone is so nice I had a very good experience and an excellent customer service I will definitely recommend this place to all my friends and family

Natalie

Nov 12, 2015

We went to Midway to have our Nissan serviced and started looking into trading it in for a newer model. We were introduced to Anthony Tames who was Amazing! I told him what I was looking for in a car, payments, and money down. He played no games, got straight to the point and made a deal happen. I couldn't be happier with the Customer Service I received that day at Midway, My time and Needs were valued. Every team member pulled together with Anthony to make my experience fast, easy and convenient to my schedule. I would highly recommend Midway Nissan when purchasing a new vehicle. This is my second car purchase with them, and I would never go anywhere else.

Aju Joseph

Nov 10, 2015

I just want to say a BIG "thank you" to Scott Sullivan of Midway Nissan. He helped us find the right vehicle and the right deal for us. He gave us a detailed explanation of all the features. The experience was thorughly enjoyable.- Aju Joseph

Lilly

Nov 6, 2015

Thought that I would never own a brand new car if it weren't for Scotts help. He don't pressure you into the car. He gives you the information straight. Doesnt have to lie to get you in a car. Very helpful and straight forward. I will only want to deal with him in the future. And will also send my friends that are looking for a car to him. Thank you Scott for the awesome car you were able to get for me and my family.

Maria

Nov 6, 2015

I had a great experience at this location . They were friendly, professional and very helpful. I was able to buy a great car and get a great price for it!

proudownr2015

Nov 2, 2015

dealerships who wants to buy from them right. but we all do and picking the right one is always hard and then choosing the right sales person is even harder. I was reffer to talk with matthew which turn out to be better then expected. i needed something a to b and soon and this is what i mention to him. after he saw my credit score not been the best or my wife's he still took the change and recommended that we attempt to get a new car well after a few hours we went home knowing we wont qualify but the following day he called us asked to bring in some extra paper work and what you know we are now proud owners of a 2015 nissan versa hatchback which we are happy with. i have then told many friends, family and facebook. all the sales representatives are great everytime i go they are helpfull so over all this is a great place to buy rather is new credit, bad credit, or great credit they will go out there way to give you a great deal.

acecross3

Oct 31, 2015

This was my first time buying a car from a dealership. i was very shocked on how the took my old beat up, high miles van for 1000$. i was looking into trying get a new car but scott showed me a better deal with a used car with very low miles with alot more to it then just going for a new car and thats it.im very happy with what i got. my wife and i will be back again when ready for a new one.

debsarg60

Oct 30, 2015

We went to the tent sale at 79th ave and Peoria at the Peoria Walmart. We were greeted with Scott Sullivan to see if he could help us with how to purchase a car. Scott was very knowledgeable and very helpful. He did not push or insist on any car or making a deal. I will continue to go to Midway Nissan as long as Scott Sullivan is there to be my sales person. Thank you Gary RobertsonP.S yes I bought a car.

Andrea s

Oct 27, 2015

Kristy and Scott helped out a lot. It made getting a car so easy. They had everything ready for me. It was not hard. For me to get what I wanted and the price I needed

T400M

Oct 17, 2015

This is the 2nd car I have bought from Midway, I bought a new car about 2 years ago, the fact that I came back and bought from them again says it all. The sales person and finance person were very personable and professional. I'll be back next time too.

John Doe

Oct 14, 2015

Went in to get a key cut for my 2002 V70 (since this is a "Volvo propritary software" and Volvo ONLY key machine) and with out batting an eyelash, told me $110 JUST to cut and program the key to the car. Power window switch bad? MINIMUM $110 to program to the car. PLUS THE SWITCH (Which they will not install or program unless you bought the part from THEM. I guess all new cars are like this. Guess I'll look for a 1965 Rambler.

rachaels

Oct 8, 2015

I traded in my car this weekend at midway Nissan. I had a great experience and the workers tried their best to get me the best deal and intensive. I would recommend them to anyone! Rachael Stanford

Happy Hiker

Oct 6, 2015

Purchased my new 2015 Xterra from Scott Sullivan and it was not your typical car buying experience. No wasted time, no games, no hoops. I drove off the lot a very happy customer.

prabon82

Sep 30, 2015

When we walked in, we knew exactly what we wanted. I looked the same car at dealerships all across the valley and Midway Nissan was the only one willing to negotiate. I am so thankful they gave us Scott Sullivan. He showed us the car and answered all of our questions. When the time came, he helped us get the best deal possible. He walked us through the whole process from the beginning, all the way until the end when he walked me out to my car and shook my hand. Scott is a straight-up and honest man. He completely changed the way I think about car salesmen. I haven't had to buy a car in 15 years and he made the whole process easy and painless. I would recommend Scott to anyone looking to buy a car, new or used.

Cindy B

Sep 29, 2015

Went to several other dealerships and Midway Nissan worked with me so the deal would work for me.Very Happy with my choice.

Jesus

Sep 20, 2015

Midway nissan on bell, i went in spoke to the guy that literally opened my car door for me as i got on the premises i told him what i qualified for and howmuch my payments were iknew how much i could afford. What car i was looking for, got pushed into a brand new car even though i said i couldbt deal with the payments. Then after they finally came down to a price i could afford sent me out in a brand spanking new car. After a week called me that they beeded one more signature, the last signature for the loan that was already approved. Got there and was told that i needed to come up with eight grand or a co signer. Which was absurd and rude, because they were the ones that pushed me into a new car knowing my payment aggrements. So i drove off pissed as xxxx, and went else where. I do not recommend anyone do business with these people. They lie, they are rude and all their principle posters hanging around is nothing but xxxxxxxxx

JHB

Sep 19, 2015

I attempted to purchase a car from this dealership and thought I should share a heed of warning to all. The salesman was very friendly, however, the managers are what lost my sale. Firstly, there are no sticker prices on any of the used cars. I repeatedly requested the spec list and pricing but they kept saying "it's online isn't it?" When it came to the negotiating, it was a joke. I asked the salesman to see what the best they can do for me was - his first number back was sticker PLUS $1800. I thought that was a bit bold and funny. I gave my number back and to my surprise, the salesman came back and said the manager accepted it. Of course, I was left wondering if I had gone low enough. We started filling out the paperwork and the salesman returns with the manager and he says he make a mistake while busy on the phone, "they can't possibly sell the car for that amount." I considered leaving at this point because it was at the least disorganized and at the most a shady practice. Instead, I decided that it could have been a mistake and let's see where they are now. We proceeded to go back and forth for an hour and settled AGAIN on a price. Shook hands for a second time on a price. The manager went to get the salesman to write up the contract. Again more time goes by and this time a second manager walks in and says they can't do it. I was done at that point and left. I have never been treated like that by a dealership. In all honesty I probably would have been closer to their price had they been upfront and honest with the process - however their approach is inexcusable. They lost a sale because of how they treated me during the process.

sonia602

Sep 19, 2015

Just bought my first car! Scott and ferchel were the ones to help me and made the process really easy. I couldn't of imagined the experience to of gone any better than it did..definitely would recommend this dealership to others.

ladyrhea

Sep 17, 2015

Scott Sullivan was our salesperson. We came in to look at a used vehicle but he helped us find the perfect new care for us.

Arizona68

Sep 11, 2015

This is the first time in 8 years that I have been to a dealership since my last vehicle purchase. It's much like I remember, but it's always the people that make the difference. Scott Sullivan made every effort to be sure the experience I had was exceptional, and it was. Julio Flores in Financing made that portion as seamless as it was for Scott to negotiate the price. I am very happy with my purchase and the experience I had at Midway Nissan and would recommend them to anyone looking for a new or used vehicle.

PEACE!

Sep 8, 2015

I SEEN IT WAITING FOR ME! I ALWAYS WANTED A COCOA BROWN CAR SINCE 2004.IT TOOK 6 HOURS WHICH WAS A LONG TIME, HOWEVER THE WAIT WAS WORTH IT, I SEE A LOT OF ALTIMAS BUT I SEEM TO BE THE ONLY PERSON SO FAR IN MY LOCATION WITH A "BROWN ALTIMA" THANK YOU DOMINIQUE AND ALSO NOT TO FORGET ABOUT JHULO IN FINANCE..PEACE!

nlewis

Sep 6, 2015

Midway Nissan showed great customer service from the time I applied online to me actually visiting the lot! Everyone was friendly and they were very knowledgeable. Matthew was a great salesman and he wasn't too pushy. Yes, he wanted to make a sale, but he also wanted me to be happy in the end. Joe N. was great in finance as he showed me ways to save on additional programs that I wanted. I am a proud owner of a Nissan and when I return in a year to refinance or trade, I'll definitely be returning to Midway! Thank you for simplifying this car buying experience.

daedae021

Sep 3, 2015

Midway Nissan is one of the best car dealers in the valley. I had a great experiencing with everyone from the salesman Anthony Tames to the finance guy Julio. Anthony got me a great deal on my 2015 Sentra and he's the first person I would recommend talking with in your new purchase. + Great personalities+ Amazing people+ Wonderful experience

Nguyen

Sep 1, 2015

What turns an Im just looking into a where do I sign? Informed answers, caring approach, and excellent customer service. My wife and I were just test driving a used car with no intention to buy. Like most people, we just did not have a lot of experience driving many types of cars, and was trying to get a feel of what worked for us. While we obviously did a lot of research in advance, nothing beats the actual driving experience. When we arrived at Midway Nissan, we were immediately greeted by a smiling Ferchel Ramos. She introduced us to Scott Sullivan who was able to answer all our questions and concerns about purchasing a car through Midway Nissan. All the while, Ferchel braved the heat of the Arizona sun to find the cars we were interested in seeing. The deal that was presented to us on the car we really liked just made sense for us to take it that minute. Thank you to both Scott and Ferchel for their kindness and hard work. I am happy to report that the service did not end with the sale. Both contacted me independently after our purchase to see how we were doing. I am very surprised to hear myself say this, but purchasing a car was a wonderful experience. Thanks to the people who were there to help us. Sincerely, Le Nguyen.

Svivaldo

Sep 1, 2015

Great customer service, midway Nissan made my experience fantastic.I am a first time car buyer and midway Nissan made a great deal happen for me!!

C T DIX

Aug 26, 2015

My thanks go out to Aaron of Customer Service, Paul of Loan Terms Structuring, Saul Sales Manager, Ferchel Ramos, Daryl Dally and Julio Flores. All of you made it your priority to take what was becoming a escalating negative experience into a positive and satisfied experience. As for you Ferchel----"Shout Out! You go girl!!!!" You may be a newbie, but no one could of made me believe it. You handled yourself with professionalism, class and dignity.

jonsvan

Aug 24, 2015

I drove to Midway Nissan in Phoenix on a Sunday afternoon on my way to SkyHarbor to pick up a visitor later in the afternoon. I only wanted to look at the inventory of NV200 SV vans they might have on the lot. It was 115 degrees and they were OPEN. I drove to the van area just wanting to get out briefly to read the sticker information when a welcoming young lady greeted me at my window and encouraged me to take a closer look. At first, I resisted, not really wanting to flirt with heat stroke at high noon, nor was I particularly ready to purchase a vehicle. My salesperson was Scott Sullivan. I completely recommend him to those of you who may be experienced vehicle buyers or novices. Scott is a consummate gentleman. He is smart. He listens. He is interested in helping you get what you want without the drama and gamesmanship that so many in this business have made their stock and trade. Within 3/4 of an hour, we were just finishing up a start-to-finish experience that was cordial, respectful, flexible, and rewarding for both of us. Scott made another customer happy and logged another sale in his impressive portfolio. I recommend the dealership. I recommend Scott personally. Give Midway Nissan and Scott Sullivan an opportunity to get you the vehicle you want without the craziness. You'll be glad you did. jon Spera

theresa a.

Aug 21, 2015

great experience buying my new frontier thx midway nissan and thx Anthony!! had a great salesmananthony tames that went above and beyond made it all good.

GoArmy123

Aug 14, 2015

Everyone involved in my vehicle purchasing was helpful and patient with me. I felt understood, and cared for. I had a great experience and am recommending to family and friends.

Bill Jennings

Aug 12, 2015

Vehicle purchase for 2015 Nissan Titan (Cindy Ferrera, Joe NG, and JR-Sales Manager). Was called by Cindy last week about being a preferred customer and asked if I was interested in getting a lower finance rate for the my 2013 Nissan Titan that I had purchased from them a couple years prior. Or if I would like a lower payment or new vehicle. I said I would come out and at least check it out. I was not very happy with my first Titan purchase in 2013. Traded in a fully loaded 2013 Honda Accord for a bare bones Titan for the purpose of towing around our new horse. Anyhow, I had experienced many things in 3 vehicles prior to this purchase. I was not in the best position for a trade because I still owed quite a bit of money on my other vehicle. Cindy was extremely patient and JR worked some numbers for me that suited my current financial posture. Once we had agreed on a monthly price and term, it was on to Joe to complete the financing. He was fantastic and showed me all of the additional options available. Although I was not extremely pleased with the prices of them, Joe was able to work some numbers that got me an even lower payment then I had originally had agreed upon, with the additional protections. All of the personnel that I worked with were fantastic, patient/considerate with me in dealing with some if my demands or limitations. Fantastic Exoerience and I would recommend them to other buyers. The new Titan I bought had all the bells and whistles. I'm not letting this ride go until it's on its last leg. Thanks Midway Nissan!?

BHarvey

Aug 11, 2015

I recently purchased a preowned 2011 Nissan Xterra from Midway Nissan. Ricardo or "Ricky" was our salesman. My wife and I were expecting the usual shark attack type of sales that usually come from a dealership. We had visited other dealerships that day and had experienced this approach. Ricardo was very friendly and knowledgeable. He asked us what we wanted rather than trying to push for what he thought would be good. Ricardo was genuine and upfront about our questions, which was refreshing. The finance department worked with us on an agreement and made the process very easy. Midway Nissan has definitely changed my car buying experience and I would recommend them to friends and family.

crjewels2006

Aug 4, 2015

Matthew is absolutely awesome. My experience with the entire faculty was overall excellent. Matthew has continually been very respectful and friendly towards me. He is also very knowledgeable of the features of the cars that I reviewed and finally selected to purchase. He was also able to give me the details of payment options and amounts. In addition, Scott, who details the cars, is awesome as well. He assured me that he would take care of my car and gave me all of the information that I needed to know regarding this outstanding feature. I am very happy with my purchase and with how I was treated.

joe, g

Aug 4, 2015

Scott Sullivan at Midway Nissan is the man! His people skills and customer focused attention are top notch. Simply put Scott makes it happen. Scott attended to my needs to get the right people to help me at the right time. He promised he would give me top notch service from the moment I met him and he meant it. He also was sensitive to my time needs and got me thru the system and on my way. Way to go Scott! The dealership is lucky to have you.

spetrosky

Aug 2, 2015

My experience was phenomenal as a first time buyer. Daryl Dally was my sales associate and he was just the absolute best! He made things very easy for me and comfortable by talking to me like a normal person and not just a customer. He was there with me every step of the way, so that I didn't get over whelmed. GREAT JOB DARYL!!!!

cbfisher12

Jul 27, 2015

I recently purchased a Nissan Rouge SV. The first time I went to the dealer, I was greeted by the sale manager Rita and she was very friendly and got me a sales representative right away. I told the sale representative Cindy, that I was only there to see what you had. I saw what I was looking for and told her I would be back the next day. I got a great price and felt very comfortable with the total experience. Just one thing, there was not enough financial people to accommodate all the people waiting to buy cars. Don't get me wrong, that is a good thing.

gramme57

Jul 24, 2015

I went into Midway Nissan on a whim. I didn't really like my car at the time, but wasn't sure that I would be able to do anything about it. My sales person was Scott Sullivan. He was fantastic. He and the managers worked with me and that same night, I drove away in a new Nissan Sentra. I am very happy with my new car. And, I felt that everyone I dealt with at Midway Nissan treated me with respect. Not once did I have the old, oh we are dealing with a woman feeling. Thank you.

TinaD123

Jul 23, 2015

I went to midway Nissan about a week ago and I purchased a 2015 Nissan Sentra. I worked with Justin that Day Who was very kind and knowledgeable. I wasnt there very long on a Saturday. It was nice. I would recommend this place to anyone. They treat you right and listen to your need. 5 stars

JJ F.

Jul 11, 2015

Purchased a 2015 Nissan Juke yesterday. I was planning on waiting until 2016 to get a new car, but after seeing their pricing I thought maybe now was the time to buy. My husband and I both test drove it and immediately I knew this car was for me. Although they did not have the color and model I wanted in stock, they were able to find exactly what I wanted. They were able to get my car in three days. When I came in they offered the same pricing we had discussed previously and I went home that day with my new Juke. Everyone at Midway Nissan was extremely nice and helpful. Matthew made sure the car was clean and showed us everything on the car, even setting up my smartphone with the Bluetooth. The Finance Department was a pleasant experience also, everything was explained well.As I said I was going to wait until 2016 and look at a few other comparable small SUVs, but after driving the Juke and seeing the pricing, I bought the new 2015 now. I have never had a great experience buying a new car until coming to Midway Nissan. I will definitely look here again when I want a new car

Becca

Jul 1, 2015

I just bought a brand new Nissan Xterra at midway Nissan and i love it!!! The whole process was made super easy, in part due to usaa's car buying service, but mostly because everyone at midway Nissan was soooo nice and helpful! My sales guy Saul was fantastic and everyone else there went out of their way to ensure I was comfortable and attended to. The service Nissan provides to service and maintain your vehicle is top notch and unexpected and the follow up has been above and beyond. I've never bought a Nissan before but can't imagine ever buying anything different if this is truly how they take care of their customers and their vehicles. I look forward to a long relationship with midway Nissan, thank you so much for the supreme customer service and MY NEW CAR!!!

craigthtchr

Jul 1, 2015

I delt with Scott Sullivan, I had an AMAZING experience with him. He was very attentive and he doesn't mess around with neg. back and forth. I told what I was will to spend and he made it work on the first attempt. That's the way all dealerships should operate. in and out in no time. Thanks Scott!!!

Rachellynn

Jun 26, 2015

Kimberly and DC made my visit AMAZING! I walked in to midway Nissan with little hope of walking out with a car. I'm a first time buyer with not the best credit, but with there awesome help I walked out with a brand new 2015 Nissan Versa and I couldn't be happier! Thank you so much you guys this first time buyer is happy!!-Rachel

Cramos21

Jun 18, 2015

I had been renting from Hertz for a few months because I simply needed a vehicle to get around & take care of things that were limited with solely public transportation. I came into Midway Nissan interested in looking at vehicles, but definitely not intending to leave with a vehicle. My experience with Anel H. was not only exciting, but definitely an overall plus to my current situation. With her great product knowledge & the fact she listened to my wants&needs; to not simply respond, but rather really meet my desired vehicle... Got me to leave with a 2015 Nissan Sentra SR! All paperwork was explained thoroughly & I left assured that I made a great decision. I highly recommend Anel Hernandez if youre interested in a new or pre-owned vehicle!!!

jhause

Jun 17, 2015

I got the car of my dreams but not for the price I wanted. They guaranteed that they were the home of low prices but I wish I would have went somewhere else. Not to mention they kept us there and it took 7 HOURS to buy a car, when I went in already the week before to test drive the car and knew exactly which car I wanted. This was supposed to be really exciting and a happy day, but it turned out being miserable and feeling like crap when I left even though I was in my new car. I wouldn't suggest Midway Nissan to anyone.Update: After posting my review the customer service manager reached out to me and was very kind and concerned with my experience and willing to do something to help make it better. After having a bad experience it was nice to see that they actually cared about making me happy and actually followed though with what they said they would do. I really appreciate them reaching out and being so concerned with their customers happiness.Thanks.

Ellkryst

Jun 4, 2015

Manny was very helpful! Definitely recommend Midway Nissan, although it took about 5 hours to complete deal it was worth it! Love my new X-terra!

Jackie

May 29, 2015

I brought my car in for oil change and the techincian noticed I needed new tires. Now my 2013 Nissan Altima rides as well as it did new.

Mtlaw5577

May 28, 2015

So I was jerked around by Riverview Nissan in Mesa. I moved and that one was closer. I have been going to Midway Nissan for a few years and there are two employees that have bent over backwards to make me feel important and they are Mike Rios and Aaron Clyde. Not only are they both personable, but humorous, smart, and really do care. Aaron is a dang good mechanic and Mike is a great salesman. I am and forever will be grateful for the service both of these fine employees have given and shown to me. As for Riverview Nissan, I will never go back, I will drive extra miles to North Phoenix to make certain I can see my two guys at Midway. Riverview Nissan wants to over charge, say they will wash your car then never do, and make up a list of crap so they can nickel and dime people. Too bad I am not that push over type and I caught them dead in their tracks. Again thanks Mike and Aaron!

alflanne

May 24, 2015

I have purchased many vehicles in the past and have never had a more positive experience. I laid out our needs and our budget and Matt took care of the rest. There was no hassling from the sales manager or finance. Matt went above and beyond to ensure we got exactly what we wanted and needed at a fair price. Other dealerships need to take lessons from the team at Midway. Great job all!

Piano teacher

May 24, 2015

Scott Sallivan and his trainee Was the most helpful to me: they did listen to my needs and my wishes very carefully and found the exact car for my needs! It was like I knew them for a long time. And being a women in the dealership all by myself, I was treated with exceptional care! Thank you, Scott, Tony and Hose!

RayR

May 18, 2015

Salesman Anthony Tames made a really good impression on me, as one who genuinely cares for the customer, What THEY want, and What price range they would like to stay in. The WHOLE staff was very professional, quick, and did the most to make my car purchasing experience the best I have ever had. They listened and worked quickly to make the deal a pleasure.

SD

May 12, 2015

my battery was dead it was three years old they prorated and changed the battery. Certainly this is what others do. But they carried out the inspection for any leakage and also they did a complimentary car wash without my request.

bqueen

May 12, 2015

This was absolutely the easiest car buying experience I have ever had . The staff are extremely friendly and helpful. Scott Sullivan in particular took EXCELLENT care of us his knowledge of the vehicle and all the features and he took the extra time and effort to get the job done. THANK YOU

Omena81980

May 12, 2015

The moment you arrive service advisor is very professional.. They know what they do. I had a bad experience with abc nissan on Camelback..abc Nissan on Camelback doesn't even come close to to the service Midway Nissan on Bell rd delivers!Keep up the good job ! Midway Nissa!A+

thomasstark

May 11, 2015

Scott Sullivan came out and picked up helping us because we were early he showed all the cars we wanted to see and explained the cars good and bad points for what we were looking for in a car. During the test drive he was really great at giving me information on the suv we were testing and the way he did it was real good to listen too. He was really fun to work with with people like Scott working for you will greatly improve the susses of your dealer ship.

Azad

May 9, 2015

It was really nice doing business with you.. You were a great help at Nissan dealerships. Everything I visited the dealership you were right there to assist

lovemynissan

May 4, 2015

This was my first time purchasing a car on my own. I was nervous at first but having him as my salesperson instantly made me feel good and I know I was in a good hand. He constantly checked on me to see if there's anything I needed, and I noticed his hard work to get the process as fast and smooth as possible. I feel so grateful that I choose Midway-Nissan and to have Scott by my side during the entire process! Will definitely go ask for Scott for a next purchase! Thank you so much!

savvyconnor04

May 3, 2015

He was awesome. He worked his magic and did everything in his power to get us the car. Didn't bs us or anything. All with knowing his wife is due to have his first baby any minute now. Thank you so much to him. We r coming back in a few years and buy another from him.Scott Sullivan is not listed on here so I just guessed a name but it is Scott Sullivan that helped us.

Rosie

May 2, 2015

It was a slow and back and forth experience for me till we were introduced to Scott Sullivan. He is very systematic, knows his job well and very people person. I'm so glad to be assigned to him. He kept his word that he will contact me first thing in the morning and he did! You need people like Scott who can keep promises coz customers rely on dependable staff like him. You're Awesome, Scott!!! Thanks for helping me get the car I needed. More success for you!

Renteria1012

Apr 30, 2015

Midway Nissan was amazing with helping me get the best deal on my dream car. I would recommend them to anyone looking for a vehicle.

dewey

Apr 27, 2015

Purchased a 2015 Murano had a good experience Scott was very helpful in getting our interest rate down to lower our payments. Service was excellent Scott did a great job we will back next year for a 2016

Gerry

Apr 24, 2015

I always get great service for my Altima and appreciate the follow-up from the service advidors as well as Lindsay

R. P. Mike

Apr 22, 2015

Travis Wood is an outstanding Service Representative in all aspects of customer service.

Superman_AZ

Apr 22, 2015

While opinions will always vary, mine is no different. I have been the guy who had a low credit score, who was a high risk, and who had to spend it all just to get into a pre-owned vehicle to fix my credit. My most recent experience was not that case. My experience differed when I went from looking for a Frontier to owning a new X-Terra. I arrived at 3pm, as scheduled, and met the internet sales guy Jose for about 8 seconds before handing me to Joe Boggs, my sales rep. Joe and I spent some time chatting about my current trade, the payoff, discussed the inspection, and then headed out to check the lot. I knew I wanted out of a car and into a truck. Who knew it would be an SUV? Now, the first thing to know about going to a dealership is arrive when they first open, otherwise you are there as they are locking up. Buying a car is no longer a 90 minute process. It hasn't been for at least 10 years. If you are going to a dealership, plan for a 6 hour adventure, and finish your meal as you are pulling up. In & Out was my last meal in my old car. As for Midway Nissan in particular, Joe Boggs was outstanding. He showed me all around the lot, TWICE at my request as we were looking for the perfect ride. Started in a Frontier 4x4, and ended in an X-Terra, test drove both. Once Joe and I had it all figured out, the dance began. I was at the low end, Rita Sommer at the other end. After about 15 minutes of honest and casual conversation in the leather chairs of the lounge area, we hit an agreed price and down payment. That was all the quick stuff. Now comes the wait. After two episodes of Chopped on the TV in their lounge area, Pat Fairley was ready for me. After reviewing all of the additional packages and pricing, and declining on all counts, Pat was still looking for a way to get the final payment lower to build in the gap insurance to keep me at the arranged price. My budget was extremely important to me, and he understood that. Never before has a service been willing to adjust their costs to afford me an extra service. When it was all said and done, at 9:03pm. the last of my items were moved from the old car to the new, and Joe even stuck around, at this point 3 hours after his shift had already ended, and even climbed into the SUV with me to go over a few features, inspect for any possible issues that the Service dept might have to address, and connected my cell phone to the Blue-tooth connection in the car. Now, I can make and receive calls without ever taking my eyes off the road. Press a button on the steering wheel and speak like normal. While most Dealership visits are seldom fun, and often keep us up way past our usual bed time, every once in awhile, you find a group of people who want to help you accomplish your goal in getting out of the old car, and into the new one. Joe Boggs, Rita Sommer, and Pat Fairley did more than any other dealership team I have ever experienced. I was offered something to eat, provided with a cold bottled water before my current one was empty, allowed to relax in the lounge and watch TV while they did all the hard stuff. I would absolutely recommend Midway Nissan (which is exactly 53 miles from my home in Maricopa) to ANYONE who has decent credit (above 625), a small down payment, and the time to spend with a group of people who are not just serious about sales, but serious about people too. Call today and ask for Joe Boggs. He works 6 days a week and was an absolute pleasure to do business with.

Superman_AZ

Apr 22, 2015

While opinions will always vary, mine is no different. I have been the guy who had a low credit score, who was a high risk, and who had to spend it all just to get into a pre-owned vehicle to fix my credit. My most recent experience was not that case. My experience differed when I went from looking for a Frontier to owning a new X-Terra. I arrived at 3pm, as scheduled, and met the internet sales guy Jose for about 8 seconds before handing me to Joe Boggs, my sales rep. Joe and I spent some time chatting about my current trade, the payoff, discussed the inspection, and then headed out to check the lot. I knew I wanted out of a car and into a truck. Who knew it would be an SUV?Now, the first thing to know about going to a dealership is arrive when they first open, otherwise you are there as they are locking up. Buying a car is no longer a 90 minute process. It hasn't been for at least 10 years. If you are going to a dealership, plan for a 6 hour adventure, and finish your meal as you are pulling up. In & Out was my last meal in my old car.As for Midway Nissan in particular, Joe Boggs was outstanding. He showed me all around the lot, TWICE at my request as we were looking for the perfect ride. Started in a Frontier 4x4, and ended in an X-Terra, test drove both. Once Joe and I had it all figured out, the dance began. I was at the low end, Rita Sommer at the other end. After about 15 minutes of honest and casual conversation in the leather chairs of the lounge area, we hit an agreed price and down payment.That was all the quick stuff. Now comes the wait. After two episodes of Chopped on the TV in their lounge area, Pat Fairley was ready for me. After reviewing all of the additional packages and pricing, and declining on all counts, Pat was still looking for a way to get the final payment lower to build in the gap insurance to keep me at the arranged price. My budget was extremely important to me, and he understood that. Never before has a service been willing to adjust their costs to afford me an extra service.When it was all said and done, at 9:03pm. the last of my items were moved from the old car to the new, and Joe even stuck around, at this point 3 hours after his shift had already ended, and even climbed into the SUV with me to go over a few features, inspect for any possible issues that the Service dept might have to address, and connected my cell phone to the Blue-tooth connection in the car. Now, I can make and receive calls without ever taking my eyes off the road. Press a button on the steering wheel and speak like normal.While most Dealership visits are seldom fun, and often keep us up way past our usual bed time, every once in awhile, you find a group of people who want to help you accomplish your goal in getting out of the old car, and into the new one. Joe Boggs, Rita Sommer, and Pat Fairley did more than any other dealership team I have ever experienced. I was offered something to eat, provided with a cold bottled water before my current one was empty, allowed to relax in the lounge and watch TV while they did all the hard stuff.I would absolutely recommend Midway Nissan (which is exactly 53 miles from my home in Maricopa) to ANYONE who has decent credit (above 625), a small down payment, and the time to spend with a group of people who are not just serious about sales, but serious about people too. Call today and ask for Joe Boggs. He works 6 days a week and was an absolute pleasure to do business with.

Ann

Apr 16, 2015

Truck was fixed in as timely a fashion as possible, considering it had to be towed in to the dealership, it is a 10 year old vehicle but runs great now. Very professional employees.

Jackie s

Apr 16, 2015

I bought my Nissan Altima in for service and Mike Rio and Andre Gonzalez were so amazing, now I have my Ford serviced with Midway Nissan also. They are honest on the repairs needed and if a repain can be made cheaper by using after market parts , they tell me that option so I can decide. Its just nice to drive up and have Mike or Andre greet me by name and take care of my concerns.

Aurora

Apr 16, 2015

Thank you Anel Hernandez, I'm very happy with my nissan sentra, very easy to drive, good on gas and my experience with nissan midway was very pleasant.

darla dunlap

Apr 15, 2015

Mr. Scott Sullivan was the best salesman i think i have encountered. He was so courteous and thoughtful.. He genuinely did everything he could do to make things go as smooth as he could. And i thank him for everything. He also seemed to relate to things a regular person would need.Thank YouDarlaDunlap602.432.2636

Forester in Az

Apr 14, 2015

They found the vehicle that worked best with my budget. They have been continuously quick, friendly and easy to talk with. My family has been buying cars from them for years and they have never disappointed.

hanna

Apr 12, 2015

Mike was very helpful. He made my visit very pleasant. I was able to get my car in to get the oil changed and the service was great! Thanks Mike for continuing to take care of me and my car.

PattiShannon

Apr 2, 2015

Tim is awesome as always......gets me in and out in no time and always very pleasant. Very knowledgeable and my car runs great.Thank you Tim!!

angelina v.

Apr 1, 2015

I recently had two great experiences with Midway Nissan. I bought my first brand new car in August of 2014 and had exceptional customer service! My first car buying experience was the best! Recently I was in an accident and totaled my car. Due to my first experience I returned to Midway Nissan to purchase my new car replacement. Anthony Guerrero was our sales man and he was knowledgeable, helpful understanding to my needs and wants in my car. We had a great experience and would highly recommend both Midway Nissan and our sales man.

Danhernandez13

Apr 1, 2015

Great customer service, wait was a little long, maybe send out emails with special offers to help with price, overall I'm satisfied! Thanks for taking care of my nissan.

mariela2015

Apr 1, 2015

Everyone at midway nissan was very professional and friendly. Salesman scott sullivan was the best! He really took care of me and made sure i got the best deal out there. I would recommend this dealership to anyone!

Macie O.

Mar 31, 2015

We originally bought a 2014 Sentra with the GAP Program coverage. Recently, it was totaled out and now we are trying to get the GAP Program to pay out on the claim, and it is not a pleasant experience, at all... If it were not for Patrick Fairley (finance Manager) helping us so much, we would be going crazy! Also, this is the third Nissan we have bought from Patrick Fairley at Midway Nissan. He is the best! Get him if you want getting a new car to be a smooth and stress-free experience. (Well, as much as possible!) :)P.SAsk for Tim Roberts as your maintenance advisor!! He is the BEST! He is so knowledgeable, caring, and considerate. He is the only person we talk to, besides Patrick Fairley.

SUZETTE

Mar 28, 2015

BY FAR THE BEST TRUCK BUYING EXPERIENCE WE EVER HAD! MATTHEW WAS SO PROFESSIONAL AND NO PRESSURE. HE LITERALLY WANTED US TO FIND EXACTLY WHAT WE WANTED! HE WAS EXTREMELY KNOWLEDGEABLE ABOUT ALL THE VEHICLES. THANKS MATTHEW!

Bill Beeth

Mar 25, 2015

The last 2 days I worked with Scott Sullivan in trying to purchase a new/used vehicle at I price that was reasonable, a reliable and economical vehicle and with the help of Tony at financing that I could afford. My first visit with Scott and Tony on 3/23/2014 we discussed finances and do to the fact that I didn't have bad credit but instead no credit history at all after several phone calls. Midway Nissan offered to pay a co signer $500 in cash as an incentive to have my sister co sign for me knowing that after 12 to 18 months I would be able to refinance my purchase in my name only. I returned to the dealership with my sister on 3/24/2015 with very little expectations and met with Scott and Tony again. The whole staff was very professional and greeted me with a big smile and hang shake. As promised Scott had done some research overnight and found 2 vehicles he thought would meet my expectations. Immediately my expectations went from low to what I thought was unbelieveable when I was presented with a 2014 Nissan Versa Note with only 11,000 miles and still under original factory warranty and took the vehicle for a test drive. The Nissan Versa exceeded my expectations and appreciated Scotts and Tony efforts to get the deal done. I am happy to say earlier this evening 3/24/2015 all the financing was complete, paperwork signed and auto insurance acquired all in realitively a short period of time. This evening I drove my 2014 Nissan Versa Note to its new home (my home). This was my first experience dealing with the Nissan brand and give Midway Nissan and their Sales Team a Five Star rating and will definitely recommend them to my Familky and Friends in the future.

giampy101

Mar 25, 2015

Mike Rios has been our service advisor for many years and he is one of the main reasons we keep coming back. We have put him in some tough spots before but he is always friendly and does whatever he can to make us feel appreciated as customers. My wife and I are sticklers for customer service and we spend out money accordingly. Thanks as always Mike!!! You are fantastic! Today was a simple oil change but it was completed in a timely manner and I was more than satisfied.

J. Nelson

Mar 20, 2015

I had a great experience purchasing my 2015 Nissan Rogue on Monday, March 16, 2015.Justin, who was my salesman, was exceptionally sincere and helpful. He stated that his goal was to "Put the customer first." He certainly did. Justin was friendly and listened to what I had to say; he found just the right vehicle for me. Further, he was knowledgable about the products, and he stayed with me through the whole experience to be sure that the process went well. He did not try to pressure me in any way or try to sell me a more expensive vehicle. He is truly the best salesman I have ever worked with, and believe me, I have worked with many over the past years.I found that Joe Un was also helpful with the finance process and the paperwork. He was able to save me some money and get some good discounts for me. This is truly appreciated.All-in-all, I feel that Midway Nissan does place value on their customers by the manner in which customers are served. Midway Nissan met my needs and have earned a repeat customer.

J.Miranda

Mar 20, 2015

I had great experience working with Javier Hernandez, he was extremely helpful in providing what was needed and followed up with any issues I had after the purchase. He took his time to work with me to get me exactly what I needed. Ill definitely advise all my friends and family to look for your dealership and for Javier on their next purchase.

Warren

Mar 20, 2015

There were some issues during my buying experience, but they were resolved and I left the dealership feeling good about the experience, and happy with my purchase. Scott Sullivan did a great job helping me through the buying process.

zona

Mar 19, 2015

I once again came back to Midway Nissan for my new car purchase. The experience is always great and the sales team I work with is unbeatable. I will always do my auto shopping here.

Kuupuna

Mar 19, 2015

Bought three cars so far from Nissan. They have a great team there. Love all of them. I would buy my next car there again.

Jen

Mar 16, 2015

I have been going to Midway Nissan for service for years. I trust my service advisor, Mike Rios, implicitly. He gives sound advice and works hard to help my budget on repairs.

Jenn

Mar 1, 2015

Anthony was very knowledgable about the car he was presenting to me and ultimately selling to me!!! He was very friendly and made me feel like I mattered! I had an amazing experience from sales to finance.

MAMcDougall9166

Mar 1, 2015

I had an awesome experience purchasing my new Nissan Rogue on Sunday. Thank you for your help and quick purchase experience. I love my new car and would highly recommend your dealership to anyone I know if they are looking for a new vehicle.

Todd

Feb 28, 2015

First time visit bringing my Maxima in as the dealer I bought it from was from up the road and could not figure out the popping noise I was getting in the front end. Midway immediately found the issue along with two other overlooked issues, provided a rental for the day and had my car ready in a few hours. The service was friendly, informed and offered all suggestions. The waiting area was clean with fresh refreshments. I was very pleased and will continue to use them for my needs.

tadinaz40

Feb 18, 2015

It's always a pleasure to head in to midway when we need our rogue serviced. The staff is friendly and the waiting area is comfortable. In fact our seven year old twins love heading over there so they can hang out and watch a movie and enjoy some popcorn! Thank you!

Ed

Feb 16, 2015

Very Knowledgeable staff! I was pleased with the quick service (greeted with a smile in the parking lot) and immediate follow-through. Matt, Anel and Alicia were all excellent listeners and went above and beyond. I had researched the Nissan Leaf thoroughly, but still had a few questions.....and they were answered completely. I was also pleasantly surprised by the exceedingly fair price that was offered! No back and forth nonsense. A very pleasant experience.

Miller

Feb 16, 2015

On 2/13/15 I purchased a 2012 Nissan Frontier Crew Cab Truck at Midway Nissan Dealership. Romina left her phone number and a voice message that the used car I was looking at online was still available and more cars of that same type were available That evening I looked at that vehicle. Romina scheduled salesman Scott to help me if she had left for the day. My experience with this dealership was wonderful thanks to salesman Scott and trainer Daryl. Scott was attentive to my needs and concerns. I found negotiations about terms to be easy without a hard sell and given an excellent credit rating and price I could afford. Scott knew I was working graveyard shift and hurried the detailing and purchasing phase as quickly as possible. Daryl is very sharp and checked out my trade-in vehicle and completed the paperwork necessary. Enjoyed talking with Scott and Daryl who are friendly courteous employees. The financer Martin was quick, efficient, and explained all paperwork to me in a timely manner. I dread going to dealerships but the hardwork of these employees was obvious and sincere.Best Regards,Bonnie Miller

Michael M.

Feb 15, 2015

The staff and manager of Midway Nissan make this car-buying experience avery pleasant one. I found negotiations about terms to be easy (without "hard sell") and in my limitations, and I was given many incentives for my years as a Nissan owner and excellent credit rating. Possible Future Improvements: 1. Advise the "hungry" young salesmen outside the main entrance to greet you politely but NOT FOLLOW YOU INTO THE SHOWROOM UNLESS REQUESTED.2. Shorten the time required for the paperwork phase after an deal has been agreed upon. I was in the dealership nearly 6 hours - 3 hours longer than the sales rep said it would take.3. For Skylink purchasers, have the car paperwork and Skylink papeworkr both done on the same day. I had to come into the dealership a second time to re-run all original paperwork because the Skylink activation had not been done on the purchase date.

DigitalGalaxy

Feb 9, 2015

I am the proud new owner of a Leaf!!!! I had to buy used due to budget considerations, and the team here at Midway worked with me to get some pricing in my range. Anthony and his assistant were very helpful, and he kept at it until we had a payment that worked. No more gas for me!!! Anthony even called me back in to the dealership to make sure I had a level 2 garage charger that was overlooked at first. I am very happy with the car, and very grateful that the team here at Midway could help me put my money where my mouth is on the future of our species. It's easy to talk about clean cars and alternative energy, and I had been doing too much talk and not enough action. Now that's fixed, thanks to the guys here at Midway! If anybody is reading this post looking for a new car, please consider a plug in hybrid or a battery electric of any make as your next vehicle. We have been burning gas and oil for a hundred years, and we can no longer continue on that course. The future is now!

Lharris

Feb 9, 2015

The purchase of my Nissan Altima was easy. This is the 2nd car I have purchased from Midway. Justin was pleasant and considerate of our time.

Techster

Feb 4, 2015

Very happy with service. Have had 2 nissan vehicles maintained or repaired here and will continue to seek service at Midway. Mike Rios has been advisor most times and always a pleasure.

johnscatch

Feb 2, 2015

Andy & Leslie always go above and beyond to help us out!!! We always come back due to the excellent service we recieve!! Always will come there!

Kate

Feb 2, 2015

Easy experience and great deals! The sales staff along with finance and service were all great to work with. Always check here before buying a new Nissan!

lelesdesigns

Jan 25, 2015

I highly recommend Midway Nissan. I hate going to buy a new car as I always feel pressured. At Midway there was no haggling, no sales pressure. Felix Ocana was great. He knew all the information on the car I was buying and after my purchased he came out and showed me how all the buttons work. If I ever buy a car I will go back to Midway Nissan.

jen

Jan 21, 2015

Excellent service!! I will totally recommend it to people

brittany

Jan 20, 2015

Service was great prices were good it's really a positive atmosphere worked really hard to match my needs and helped the whole way I really appreciate all the work isabel did for me. All her consisting calls and help. Mucho gracias.

hclinejacobs

Jan 19, 2015

My situation was a challenging one. I had put in a request online to see if it was something that could even be dealt with. Romina (possibly misspelled) called me back and said it was possible they could help me with because of the rebates going on right now. She said she would have her best guys work it. When I got there I was told I would work with Scott Sullivan and Matt Petrosky. These guys worked some serious magic, my dream situation was not possible for even a wizard to fix. Their hard work and diligence was amazing. I was there for 6 hours to try and get this taken care and let happy. Neither of these guys generally do sales stuff but if you have a difficult situation please tell them Holly sent you! You will be in the best hands possible, I promise.

Rahul S

Jan 18, 2015

I had an appointment done with Midway Nissan on 01/17/2015....with all my requirements specific that , I want new 2015 Nissan Versa S Automatic...and i was called in to the store with an appointment with a price fixed and committed 9975+taxes. after i went into the store at set appointment time....they kept wandering me in the yard for about an hour looking for the car for which they had committed to. Then after they told me that it had a minor accident and we have sent the car to body shop for repair...and will give you as brand new...i demanded to see the car before i buy it. they told me , we do not have the one available until three days 'we have other cars exactly specific to what you demanded but their price is 4k higher and we cannot sell those at a lower price..." and we have lowered the price of the car because it is damaged for which you had taken appointment ...also eventually we cannot show you...since the car is in body shop I argued with the sales person that why did they call in people to check cars to buy if they don't have the car ready to show after given confirmed appointment to sell the car. Also was not informed before ,that the discounted price is for some limited stock damaged cars, i was told that the cars are brand new and was not mentioned that the cars are damaged and under repair. I demanded to speak to manager, and the manager arrogantly denied the fact that sales person giving appointment are not responsible to check the car to be available in the store to show, also to inform about the refurbished condition of the car. Please go through these reviews before going and wasting time and effort in Midway Nissan.

brody410atgmail.com

Jan 18, 2015

After my morning prayers, I decided to look into a trade due to the amount of money I am started to put into my car. Midway Nissan was not near my home however they had the best prices in the valley. There was no haggling, no sales pressure, no back forth for hours trying to make a deal.. I told Matthew that I basically needed to trade a key for a key. I arrived around 4:45pm and left before 8 in a Brand new car! That is after test drive, after credit check, after financing (which normally takes 2-3 hours alone) after everything. They didn't try to get me to do something I couldn't afford. I am a single mother so to have a deal go this smooth so fast is a BIG deal for me! Thank you Midway Nissan.

keenah

Jan 18, 2015

I'm a very satisfied customer and highly recommend them. I drove away in a brand new car. Yahoo. Go see them and you'll be happy too.

Rahul

Jan 17, 2015

I had an appointment done with Midway Nissan on 01/17/2015....with all my requirements specific that , I want new 2015 Nissan Versa S Automatic...and i was called in to the store with an appointment with a price fixed and committed 9975+taxes.after i went into the store at set appointment time....they kept wandering me in the yard for about an hour looking for the car for which they had committed to.Then after they told me that it had a minor accident and we have sent the car to body shop for repair...and will give you as brand new...i demanded to see the car before i buy it.they told me , we do not have the one available until three days 'we have other cars exactly specific to what you demanded but their price is 4k higher and we cannot sell those at a lower price..."and we have lowered the price of the car because it is damaged for which you had taken appointment ...also eventually we cannot show you...since the car is in body shopI argued with the sales person that why did they call in people to check cars to buy if they don't have the car ready to show after given confirmed appointment to sell the car. Also was not informed before ,that the discounted price is for some limited stock damaged cars, i was told that the cars are brand new and was not mentioned that the cars are damaged and under repair.I demanded to speak to manager, and the manager arrogantly denied the fact that sales person giving appointment are not responsible to check the car to be available in the store to show, also to inform about the refurbished condition of the car.This is a HUGE SCAM running on with Midway Nissan...Please go through these reviews before going and wasting time and effort in Midway Nissan.

Trey

Jan 15, 2015

Not enough words to describe my excellent experience with this group and my salesman. Professional, he listened, understood, relayed to management and finance my wants and needs. If you go ask for Scott Sullivan!

ChrissyD

Jan 9, 2015

I went to Midway Nissan with a little hesitance being my first time even looking at a car for purchase through a dealership. I knew what I wanted and I had a budget.....I was introduced and paired up with Scott Sullivan. Best experience ever!!! He went above and beyond for me and found me the perfect car.....and within my budget!! We went through a few vehicles before he found me a 2012 Ford Focus SEL Hatchback....and I absolutely love it!!From beginning to end Scott didn't leave my side and made sure I was taken care of throughout the whole process. Thank you Scott for making my experience a most positive one and you have a loyal customer for life!!

nidialuis27

Jan 8, 2015

Both the Internet Sales Scott and Finance Department worked to make my car buying experience easy. I have never had a better car buying experience than I have had with Midway Nissan. I am thankful for the honesty and respect given. I will recommend Midway Nissan to all my friends. Thank you Scott you made it happen!

Me

Jan 5, 2015

I always have a good experience at this Dealership. That is why I keep coming back! Everyone is very friendly and they always explain what needs to be done and the price ahead of time. So there are never any surprises. I appreciate that.

Jimmy P

Jan 2, 2015

Andy Sammis was very helpful and kept me informed every step of the way regarding my repair. I would send any friend or family member to see him and his team of technicians.

rosie1939

Jan 2, 2015

Purchased a used Juke, Salesman was very patient with me, I am a 75 year old woman and he went over everything with me several times.

Tyrone

Jan 1, 2015

Andy Seamus was, as always, very professional. Described the issues clearly and explained options well. He kept me informd along the way that was very helpful in managing my calendar

Scar0529

Dec 31, 2014

I arrived a little earlier than my appointment time and was greeted by my service Rep Andres Gonzalez. He made the entire process simple, fast and efficient.

CG

Dec 24, 2014

Both the Internet Sales and Finance Departments worked to make my car buying experience easy and quick. The quote I was given was exactly the same as the amount I purchased the car for. I have never had a better car buying experience than the two I have had with Midway Nissan. I am thankful for the honest transaction and professionalism the staff at Midway Nissan showed me.

Gail Robins

Dec 23, 2014

Once again I need to thank Leslie Moses for an exceptional service experience. My Nissan Rogue needed routine maintaince and Leslie had me in and out in no time. Leslie really cares about her customers. She always goes out of her way to ensure quality customer service. There is no better dealership to work with than Midway Nissan due to its quality people like Leslie Moses.

Ian G.

Dec 17, 2014

Kristy in sales and Joe in finance were extremely friendly, helpful and informative. This was my 3rd vehicle purchased through Midway Nissan and I would highly recommend them to anyone.

rick bogdan

Dec 16, 2014

Matt was very helpful and professional in the purchase process. Rex in finance was not pushy and helped us get the best finance deal. We will highly recommend Midway Nissan to everyone.

Chandra_S

Dec 14, 2014

I had a great experience working with Anthony G and the entire team at Midway Nissan to purchase my Xterra recently. VERY customer-focused, flexible and friendly. The finance process was quick and that was very appreciated. Very knowledgeable about their cars and the buying process which made it easy for me because they thought of everything. Seriously the best car buying experience I have ever had. Thank you!

Rainey Stricklin

Dec 13, 2014

I've purchased a lot of cars, but this was the best experience ever. No high pressure, just people helping us find the car we wanted within the budget we needed. We came down from Prescott and were crunched for time as we were going to a concert. Our salesman, Scott, practically had the whole dealership involved in getting our deal done quickly and efficiently. We were so impressed with Scott, Tony, Patrick and Saul. We'll definitely be sending our friends their way and coming back for our next car.

bobbys1125

Dec 12, 2014

Mike was excellent. He was friendly and nice .very knowledgeable and customer service oriented. Positive experience. Will come back did excellent work and grateful follow up. Clean car and services

KOST

Dec 9, 2014

Chris D Grashe Is an excellent advisor the repairs were down except for low speed vibration, zero movement with truck running, was not eliminated. Chris explained this is inherent with a 6 cylinder. I think it was getting worse and we went for a test ride today Monday and I showed him my concern, no fix available. For this reason i can not recommend a v6 to any friends and will get rid of the vehicle soon. I do not like the vibration at stand still with engine running and in or out of gear. My 4 cylinder Malibu does not do this. The old model vehicles used to do this and I if no fix for my Nissan truck then I will get another vehicle.

melinda.g.yin

Nov 26, 2014

met with Tim for service. He was very friendly. My car is in much better shape than when i brought it in. He went above and beyond what i expected.

Sptigger2

Nov 26, 2014

First time there and the people were super nice and knowledgable! Test drove the car and was able to take it home a couple days to make sure it was the car for me. Came back and they had an amazing deal for me!! With the help of a discount from my work and their rebates it was a great purchase! Can't wait to send my friends here when they need a car!

Kathy

Nov 25, 2014

It's never a fun thing to bring your car in for repairs but with the wonderful service of Gabe and his team, it really was a great experience. Gabe was great to work with right off the bat and he continued to be responsive and helpful throughout the process. The issue I was having was fixed and I am confident I won't be back anytime soon :)

karatalton

Nov 23, 2014

We went to buy a car at Midway after not having much luck at another Nissan dealership. Anthony G was our salesman and took great care of us. He worked with the price point we wanted to stay at and ensured that he did not try to offer us something we could not afford. He was personable and friendly. He was accommodating to our daughter who was with us as well and kept her well entertained. I would strongly recommend Anthony G at Midway Nissan.

emilyhemmingsen

Nov 22, 2014

The staff at Midway Nissan was very friendly and personable. The process of buying my new Nissan Altima was so fast and efficient! They gave me a great price on my trade in and Saul was great to work with along the Patrick in Finance. They made the process a personal experience and explained everything in detail including warranty and the car's features.Would highly recommend Midway Nissan to anyone looking for a new Nissan!!!

Stephanie

Nov 21, 2014

First time looking at Nissan and everyone there was very helpful. The finance part takes a while but there is so much information to take in when buying a new car. It was a great place and would recommend anyone to go there!

gregglaw0609

Nov 18, 2014

My wife and I have now purchased three cars from this dealership since moving to Arizona in 2008. The first was rough to say the least however they've really turned the place around. Each subsequent vehicle purchase improved upon the previous one. Our first two vehicles were through Joe Ng with the third from a newer sales person Daniel. I wasn't sure what I thought of him at first however he really impressed me by how comfortable and non-judgmental he was towards my wife and I. Thanks for the great deal on the 06 Maxima!

Metivije

Nov 18, 2014

I went to the dealership without any true expectations that they could help us. We had purchased a Frontier from another dealership and after a year of payments we were still upside down in the truck and it was not getting the gas mileage we needed. Scott Sullivan our negotiator could see my frustration. He found a Vehicle with cash back bonus, my employee discount and other rebates that allowed us to get into a better deal. We had made all our payments on time so Nissan lowered our interest rate. My husband is disabled and I did not bring his truck with me however they put everything together and even offered to go to my house for him to sign and pick up the truck. We are so pleased to know there is a dealership out there that truly cares about the customer. I will tell my family, friends and anyone else who listens to go to Midway Nissan. Thank you Scott and all the staff who treated us with respect and kindness.

todds4402

Nov 17, 2014

I want to thank Mike Rios and Robert Lucero for the great job they always do! I will continue to bring my vehicle to them for my service needs. Thanks Again

rbroderr

Oct 29, 2014

I have to say that I am so glad that Tim Roberts is my service manager. Tim makes taking my car into service not so stressful. I don's see him for a little bit and he still remembers me by first name. He is very professional and listens to what your concerns are. Don't let him leave!!!

Trustyolsteed19

Oct 25, 2014

Midway Nissan was absolutely the greatest.. Helped get us out of a terrible situation, they always respected our limits and did great work that was not even close to pressing or stressful! Would go back and always recommend!

theoboefairy

Oct 9, 2014

Matt Petrosky was honest and fair and exceeded our expectations in all aspects of the buying process. Matt is a very kind fellow, who is sincerely interested in our satisfaction and I felt very comfortable working with him. I recommend him without hesitation. He delivered on every promise and the Pathfinder is a beautiful SUV. I know Matt will be a continued resource for information about my Pathfinder and will help me if I have questions that arise. Thank you Matt for your terrific customer service. Mike Rios is the BEST Service Representative in the Valley. I will continue to buy cars where Mike Rios is supervising the service department. He is one of the most honest and qualified individuals I turn to with any car servicing questions.

victor.a.coleman

Oct 7, 2014

Buyer beware!!!!! they use the "bait & switch" I called about a car and a person named Rashad said, "Sure we have that car your looking for" Nice, WRONG So drove over to Midway Nissan and another guy said oh that car was sold on Saturday. Pissed me off!!!!!, I spoke my mind and walked out . Bad for business If they were more honest, i would have bought a different car. I WILL let social media know what kind of business Midway Nissan does . So my journey for a car continues. Victor Coleman

meg1943

Oct 2, 2014

I couldn't be more pleased than I am with Mr. Tim Roberts as a service manager. He is knowledgeable, friendly, tries to help in any way he can and is VERY PROFESSIONAL. I would really be disappointed if I ever had to have a different service manager than Tim Roberts.Howard Greene,Phoenix, Arizona

AndyCos

Sep 30, 2014

I was ready for a new car but I needed the right people I could trust. I saw a car sale at desert sky mall and I wasnt expecting to buy that day. But Anthony Guerrero worked with me and answered my questions without all the games. Thanks for the Sorrento Anthony. Ask for this guy if your looking for a car.

SarverFamily

Sep 27, 2014

This was a truly exceptional car buying experience for my wife and I. Our sales person was Matthew Petrosky. He was very respectful and extremely knowledgeable regarding Nissan, the vehicle we were interested in, and even the comparable models from other manufacturers. He gave no pressure to buy anything and answered all of our questions. Because of him, we will be returning to Midway Nissan to give both him and this company our business again. Thanks Matthew!

Henry Snook

Sep 22, 2014

I have a 2003 Frontier crew cab, I paid cash for it and got an excellent deal. Midway Nessan has done all maintainance on my truck through services writer Tim Roberts. Tim has always been up front and fair and represents his company with honesty and knowledge of customer service. I have and will suggest Midway Nissan to friends.

JACKIE

Sep 16, 2014

I bought a Nissan and brought it in for service. The service advisor Mike Rios was so friendly and knowledgable that I am bringing my other 2 cars in for service (both Fords) Mike is honest, and clear about what is needed and answers questions. My cars are always done when he says they will be and i get my cars back clean. Mike Rios puts the customer first and foremost. He goes above and beyond expectations.

ctellez1

Sep 11, 2014

If there was a way to streamline the car buying process that would sweeten the deal so much. I think I waited 10 years for fear of having to wait 4 or 5 hours just to get the yes or no. Now don't get me wrong, all of the employees are completely awesome, I have not one complaint. I just think the process it's self could be improved upon. or at least a portion automated. Probably wont happen but its an opinion. I absolutely LOVE my car - Thank you Midway Nissan!! I'll be back!Cheryl Tellez

Grandma and JJ

Sep 10, 2014

I would like to thank Leslie she was awesome. She called to let me know what my car needed done. It was within the hour I didn't have to wait all day.She also got me a rental car as I had my young grandson with me. She answered all my questions. She was just a very pleasant person. When I picked my car up Andy had returned and he was very nice as well and he also answered my questions. Even if I ended up having to spend alot of money to fix my SUV it is a 2007 Pathfinder and it was the first time I have had to do any repairs. Love Nissans and Midway. Thank You so much for making a stressful situation much easier for a grandma on a hot Arizona day.

jstreeper

Sep 4, 2014

I have bought many cars in my time and dealt with many different types of sales people and dealerships, good and bad. This by far was the best experience I've ever had. Matthew our salesman was so easy going but very experienced with Nissan so he was able to answer all of our questions and get us the best car for my budget without pressure or making us go back and forth a million times. I so appreciate the way we were treated, it goes a long way. We love our new Rogue and when we are ready for another new car we will for sure be giving him and Midway Nissan our business again!

AutumnLacy

Sep 3, 2014

I purchased my first car at Midway and i could not be more satisfied! They made sure that everything was explained and took away the stress I had as a first time buyer

kim.kozel.7

Aug 26, 2014

I visited another Nissan dealership the day before I went to Midway Nissan and the difference was night and day. I contacted them on the web to let them know I was coming and they had someone ready to help me who already knew exactly what to show me. I worked with Saul in Sales and Joe in Finance; they were both fantastic! I would recommend Midway Nissan to anyone buying a car! From Reception to the Customer Service follow up call, my experience was outstanding. It was so great, in fact, I bought them 3 pounds of Butter Cookies as a Thank You! Midway Nissan Rocks!

Cecelia Salas

Aug 25, 2014

I was very pleased with my purchase and the staff of Midway Nissan. David Mota was very knowledgeable,friendly and professional he worked hard at getting me a GREAT deal!! Lorenzo in finance was also very helpful and worked hard to finish my paperwork in a timely manner. I would recommend family and friends to this dealership. David has called me a few times since my purchase just to see if I am satisfied with my car and I am very satisfied. Thanks to David and Lorenzo!!

Richard1c

Aug 25, 2014

Came to Midway Nissan in Arizona all the way from Albuquerque, NM. I had a great experience getting my first brand new car they are very friendly and helpful, they did what they could to get me in the car i wanted. i am very satisfied with the car and the company .Thank you everyone at Midway Nissan

cindy.fix.77

Aug 21, 2014

My husband and I just purchased two new vehicles from Midway Nissan. A new XTerra and a new Sentra. I really want to recognize the sales team that worked with us. This is James Coburn, Tony and Ryan. They were so helpful and enjoyable to work with. Thanks again you guys for all the hard work, and to all the others that were behind the scenes in getting us a great deal.

pmveit1

Aug 21, 2014

Excellent customer service and very friendly and attentive team members. I felt like one of the family and I would highly recommend this dealership to everyone!

Chris Spano

Aug 18, 2014

Recently purchased a 2008 Volvo S60. The sales representative, Will, was absolutely awesome. Even though the car that we were originally looking for, a used 2002 Volvo S60, was sold, he listened to our needs and budget and was able to give us something even better. When my wife and I test drove the car, we knew that it was the one. Van, from the finance department was also terrific in helping us come to good terms that work with our budget. 5 star service and sales all the way!!!

Natasha M

Aug 5, 2014

This dealership has been wonderful since day one. I had a 2011 Nissan Versa S I purchased from another dealership. Once I moved down to this area I started going to Midway Nissan. Since the moment I called, they all have been outstanding. Their customer service is great! And that doesn't even count my recent I purchase of a 2015 Nissan Versa SV. I went in to see how much my car is worth to them and what they could offer. I wasn't expecting to trade my vehicle in. However, they gave me prices that I could not refuse. They understood that I have a budget and I couldn't spend more then a certain amount. They worked with me and gave me numbers that I could actually work with. There was no pressure like at most dealerships and when I was waiting the sales representatives actually knew how to make conversation and continue it, so we weren't having to go through awkward silence with the representatives. They always had a positive attitude and a smile on their face. And even though the two sales representatives are knew, if they didn't know an answer they made sure to find it. I would recommend this dealership to anyone looking for a great buying experience. The only negative thing I can comment on is the time it took, however, I completely understood and they were doing the best they could to get me out as soon as possible. They are all wonderful and I definitely noticed the closeness of the staff, basically like a second family.

Jackie S.

Jul 29, 2014

My car was towed in for overheating. Mike Rios took care of it and emailed me several times to let me know where the car was in the repair rpocess. Mike is excellent.

Grobins

Jul 25, 2014

Leslie Moses always goes beyond the beyond to make sure that my vehicle is in tip top shape. She is a true professional and someone that I trust.

meka.onenonly1

Jul 24, 2014

I have a low credit score it was hard to find a car at other dealerships.I was really discouraged but I went to nissan and Romina helped me find a car at an affordable payment. I went for two days the first day I didnt find any cars and Romina went above and beyond to find me a car I love. She was friendly and very caring as to my situation I would recomend this dealership and highly recomend asking for Rominas assistance thank you again

Shawn S.

Jul 24, 2014

I bought a new 2014 Nissan Sentra from Midway Nissan and it was the best care buying experience I have ever had. This was the first NEW car I have ever purchased and the friendly people at Midway made me feel comfortable. They showed me multiple cars so I could get a good idea of the different models of the car I wanted. Because I don't have the greatest credit I was worried about financing but they walked me through it and I actually got a better interest rate then I expected. I have and will continue to recommend Midway to anyone I know that is looking for a great deal on a car and friendly staff to help them through the process.

collegestudent7

Jul 21, 2014

Being a college student with no credit history and very little income I found it extremely hard to buy my first car anywhere - expect at Midway Nissan. Luckily, James was there to see me through the entire process and help me out a great deal. When its time to buy my second car, James is the guy I'm going to see.

REGINA ROCK

Jul 18, 2014

I HAVE SAID MANY MANY TIMES. I'VE HAD MY NISSAN ARMADA FOR SINCE 2008. MY SERVICING HAS BEEN DONE BY LESLIE AND MECHANIC RYAN. THEY HAVE BEEN EXCELLENT WITH EXPLAINING ISSUES AND RESOLVING MY ISSUES. THANK YOU FOR BEING HONEST AND PERSONALBE AS THAT IS WHAT SERVICE IS ABOUT. I PERSONALLY WORK IN SERVICE AND KNOW HOW IMPORTANT IT IS TO BE PERFESONAL. I APPRECIATE ALL THEY DO AND BECAUSE OF THEM, I WOULD DEF GO BACK AS THE SERVICE IS AMAZING. :) THANKS, MR & MRS KENNETH D ROCK III.

LT11

Jul 18, 2014

Salesman, James Coburn was excellent. The process was long however, his customer service was great! James actually listen to me in what I was looking for. I appreciate James and still loving the decision I made. I have told everybody about this dealership and when they are ready they are coming. Way to go Nissan I understand why you are #1.

Richard Haro

Jul 16, 2014

I really appreciate Lesley. She was very kind and understanding. I enjoy bringing my car to Midway Nissan.

Jeffe01

Jul 14, 2014

MIDWAY Nissan, Phoenix experience, May 11, 2014From Carrie Aronson, Flagstaff Arizona:I called this dealership to inquire about used Nissan Frontier 4x4. I was told they had a number in stock and to come in and see them. Used vehicles were in the range of $14,000 to $17,000. I was encouraged to consider a new vehicle as they had new 4x4 vehicles starting at 20,000 with rebates. I was very explicit that I wanted a 4x4.I called back before the weekend, then I drove 2 and a half hours to Phoenix to check on promised used availability. I was told they were having a tent sale and that all the used inventory would be at the tent sale. There were 4-5 vehicles available. The person I spoke with on the phone didnt have any details about mileage, price, color etc.On the Saturday I was in Phoenix I called Midway Nissan again to ask about inventory before I drove to the tent sale (the freeway was closed and I had to drive a lot of extra distance, for over an extra hour, to get to the tent sale). They said again all the used vehicles were at the tent sale and that there were still some used 4x4s available.I drove to the tent sale. There were no Nissan Frontiers but there was a Tacoma available. I asked if it was a 4x4. Answer - yes. I test drove it. No price was evident. While I was waiting for the price, the salesperson Eric came over with another guy who said the vehicle I just test drove was not a 4x4. They told me they had 4x4s available at the main dealership. I said I had just called there & there were none. They were all at the tent sale where I was. He told me there was definitely one at the Bell Road dealership. I repeated what I was looking for. Must be 4x4, used, no more than 100K on the clock, $15K price range. King or crew cab but preferably crew cab. Eric answered yes, they definitely had one at the dealership.I drove to the Bell Rd dealership with the sales guy Eric. Once there we were taken by another salesman out the back to look at vehicles, all of which were new. I said I specifically wanted a used 4x4. The higher level sales guy said they didnt have any used even though I was told by their representatives at the tent sale that they did.Time was slipping way and I was on a deadline to get a truck before my husband had to drive to Idaho (he was guiding a 2-week Grand Canyon river trip). I then test drove the new vehicle and asked about price. I spent the next 3 hours with a myriad of sales and finance people at this dealership. They started with an offer of 5.63% interest for a new 4x4 Nissan Frontier crew cab. The offer was eventually lowered to 1.9%. plus the rebates of $500 x 2. I told the sales people I would need a truck with a trailer brake sender installed and delivered to Flagstaff no later than Friday, May 16. They had volunteered to deliver the truck to Flagstaff. After a lot of pressure mostly from Luis, I said I would think about it as I had not considered purchasing a new truck and had to look at figures. I requested the piece of paper Luis had written the offer on (which was really just some numbers he had scratched) but he said it wasnt available. I had to specifically request a list of their figures so that I could review them that evening. I was eventually given a work sheet to reference. I declined to sign any paperwork that evening even though I was asked to do so many times.I called Eric Butler, the original sales guy on Sunday morning and returned to the dealership to purchase the truck. I put $10,000 down, the rest to be financed at 1.9% for the remainder over 5 years. As the paperwork was being signed I noticed only one $500 rebate. When I questioned that, I was told the 2nd rebate wasnt available. I asked to see Luis who told me it was no longer being offered because they had lowered the interest rate. I was not happy. When I asked why he hadnt told me about this he said I didnt think it was important. I reiterated as I had done the previous evening that every dollar was important. I was told the original MSRP of $30,235 had already been reduced to $28,200 plus one $500 rebate. At this point I have had no less than 5 people from this dealership coming at me with numbers. I continued with the deal and eventually signed all the paperwork.The agreement was for the truck to be delivered to Flagstaff by the following Friday, complete with the trailer brake sender. Joe Allen who I believe is the sales manager was to confirm with me on the Monday that the brake sender would be installed.I did not receive a call from Joe the next day. I called late in the afternoon and left a message.No call on Tuesday. I called again and was told that Joe was busy. I then received a message that the dealership wasnt permitted to install the brake sender and they were investigating having it installed outside of the dealership. I was told that someone would call and confirm.Wednesday, no call. I called again and was told everyone was busy. Someone would call.Thursday, I received a message that the brake sender would be installed and the truck delivered on Friday.Friday, May 16. Close to 9am Robert Delacruse called to say he would be driving to Flagstaff with the truck. He confirmed when I asked that the brake sender had been installed. I told him I would expect him around lunch time. I checked the address he had for delivery and got his cell #.12 noon, 12.30, 1pm, 2pm came, no truck and no call. I called Robert. Left message on voice mail. 3pm, no truck or call. I left another message. 4pm. Sent text message. 5pm left another message. No sign of truck or any messages. At 6pm I called Eric Butler who was the original sales person at the dealership. He seemed shocked that the truck hadnt been delivered. Said he would call me back which he did about 20 minutes later. He gave me Robert Delacruses cell #. I told him I had already called it many times with no response. Eric told me to call the dealership which was still open.I called Robert Delacruse again. No response. I then called the dealership and was eventually put through to Robert who said he hadnt delivered the truck because he received a call telling him to bring the truck back to Phoenix. He said he didnt known why except that something wasnt quite right with the truck. He had no answers for any of my questions or who said what or why .. I asked and then demanded to speak with a manager. I was told a number of times how everyone is busy.I spent the next 90 minutes calling the dealership repeatedly, and repeatedly being disconnected or alternatively being told that all managers were too busy. I eventually got through to Luis who told me vaguely that he might have heard something about my truck but wasnt sure and couldnt tell me where the truck was and why it hadnt been delivered. I told him I was going to call the police and report it stolen. He said it hadnt been stolen. After more vagueness I told him I wanted answers or I would have no choice but to report it stolen. He said he would call back in 30 minutes.He called back about 45 minutes later and said he still didnt know everything but there seems to have been a slight fender bender. I told him I would not accept a truck that had been in an accident. He replied that they were trying to find me another truck in the same color. He mentioned a black truck was available. I said I would prefer the same color as the one I had purchased which was silver. He told me he would get back to me the next morning. I reminded him again of the timeline I was on to get this truck.Saturday . No message or information received. I called Luis number a number of times but the number rang out and there was no option to leave a message. I called the dealership again and couldnt get through to Luis. I left another message with the receptionist. Luis eventually called back with no option except they were still looking. I requested to speak to the general manager. I was told he was busy. I then demanded to speak to the general manager and was told that he would call me back. I asked for his name: Ed Brown. Luis texted me his number.I called Mr Brown. He didnt have much information and had heard there could have been a hit and run. He also said they were looking for another truck for me. He clearly was busy and didnt want to spend any time on the phone. I again emphasized that I had a time line on getting this truck. He said he would call back. I heard nothing throughout the day. My husband then took up this issue with the dealership when he arrived home on Sunday morning, with only 48 hours left before he had to drive to Idaho for work.There was no apology or explanation from Luis, Ed Brown, Joe Allen or Robert Delacruse throughout this stressful period. My original sales person, Eric Butler tried to find answers whenever I contacted him but it was clear he was very new to the business and the dealership and couldnt do much. I encountered many too busy, no option to leave voice mail, voice mail full or defensive responses to my questions. I asked myself over and over did they think I just wouldnt notice that my brand new truck, 5 year repayment commitment didnt turn up? Did they plan on fixing the truck and still give it to me?Communication was appalling to say the least.My experience with MIDWAY Nissan was full of misrepresentation and flat out lies.This dealership crystalized the bad rap that car salesmen/dealerships get.Addendum from Jeffe Aronson (husband):I arrived after a 16 day river trip exhausted and ready for a quick break before driving for two and a half days to Idaho for more river work, only to be met by my sobbing wife. Shed planned on having a nice used truck for me to drive ready for me when I got home, then told me the above set of facts.Clearly I was frustrated and annoyed, and on the Sunday following the Friday the truck was supposed to be delivered left repeated messages for the Midway Nissan contacts she had, including Louis and Mr. Brown, (where I could, as several voicemails were either unavailable or mailboxes were full) with no response whatsoever.Finally, the Dealership opened at 10 am on Sunday, and I asked the receptionist for Mr. Brown. She came back and told me that he said he was too busy to talk to me. This after putting my wife off for days regarding a truck wed just spent $36,000 on, and which was missing, and where nobody at the dealership would tell us what had happened to it, where it was, or when or how we might find out or get another one to replace it. I did not want to drive nearly three hours to confront them at the dealership, so I decided that perhaps the threat of a lawsuit might get some action. I then told the receptionist to explain to Mr. Ed Brown the following: that if I didnt get a satisfactory response within a half hour regarding the whereabouts of my new truck, and an immediate undamaged replacement delivered within 24 hours, that I would call the police and report a stolen truck, and that I would have my lawyer begin a lawsuit. I was very pleasant about it and assured the receptionist that it wasnt her problem, but made sure she understood that I was very serious.Finally, after days of stress and lies and being hung up on repeatedly by numerous staff at Midway Nissan, I got a call from a very nice gentleman named Chris Montijo, who later struck me as a kind of fixer for Midway Nissan. Long story short, he offered me a couple of choices of identical new trucks of various colors, and in order to finish this unbelievable problem, I chose the black one (in spite of knowing that it would require much more maintenance as well as being very hot in the desert). He apparently didnt know anything about what had happened to the silver truck my wife bought the week prior. He promised delivery the next day of the black truck, and indeed it was delivered.The original salesman Louis came with him for the delivery. It appeared to me that Chris did not know the extent of what had happened to us, so I asked him to sit down at our home and listen to what has been described above. He was genuinely appalled, embarrassed, and remorseful, and stated hed seen a lot in his years in the business, but never anything quite like this. He apologized on behalf of Midway, and then went outside, where Louis was waiting, and made him come inside and apologize to both me and my wife. He then told us hed have some conversations with people back at Midway, and to expect more contacts.The next day, a manager named Aaron called me to apologize. Weirdly, he spent far more time being defensive with me when I suggested that if Midway had more employees like Chris, this never would have happened. Aaron was pretty fired up and said not everybody can be as good an employee as Chris. He was the one and only apology or contact we received besides Chris.I feel strongly that Mr. Ed Brown, who I believe is the service manager, has set the tone in this dealership. Not only did he refuse to deal straight up with a major problem involving someone who had spent nearly $40,000 in his business, but everyone my wife and I tried to talk to at the dealership felt perfectly fine about hanging up on or ignoring someone they didnt want to deal with (until there were threats). They had our money, and they simply wanted to move on to the next sale we were apparently no longer needed or important. These people exemplify the ugly image of the used car salesman, and it would have been funny had it not been so destructive. I told Mr. Montijo several times that the most important apology would be from Mr. Brown, and he told me hed see what he could do. We have, to date, still never had the pleasure of a contact from Mr. Brown, either during or since this fiasco.My wife and I have never bought a new car before, and certainly have never written a complaint such as this. Still, you dont know us. Either you think were a couple of crackpots and liars, and should therefore disregard this novel. If however you believe this amazing tale, I would highly recommend that you never set foot at that this ugly, unprofessional, childishly destructive dealerships door.Jeffe Aronson, Flagstaff Az.

sourcingdiva

Jul 12, 2014

Travis Wood is the reason we come back and Mr. Lucero was very helpful and responsive in helping us fix our seat which we have had problems with,

Coop1969

Jul 7, 2014

I recently was on a trip to Arizona and my vehicle broke down. I went to Midway Nissan and got a wonderful deal. I must say, very professional people. EJ Schneider and his salesman Hairy Platetoungecloser did great a great job for me.

kellee.esdon

Jul 7, 2014

My husband and I wanted to get a new car for our anniversary. We went to the Midway Nissan dealership due to their July 4th sale. It was absolutely the best experience EVER! Our sales associate Scott Sullivan was knowledgeable and genuinely wanted to see us leave happy, and he put us in a car that did just that! My husband and I were in agreement that this was the BEST car buying experience we had ever had. We have received several follow up calls from the dealership ensuring our happiness and I would absolutely recommend any of my friends and family to visit Midway Nissan. In fact I have been bragging about the greatness of Midway Nissan all weekend!

Charlie G

Jul 3, 2014

Tim Roberts is about the best service adviser around. I have had the pleasure of having him take care of our vehicles for many years now and his pride in his work really shows. Thanks for a great job.

CACramer

Jul 1, 2014

Extremely pleased with the purchase of my new Nissan Sentra. Beautiful little car. I am extremely grateful to the staff of Midway NIssan that i/we worked with: Tre, Kimberly, Kristy & Lorenzo. They were friendly, business-like, worked hard to meet our needs and each suggested car deal seem to best the previous offer. They thoroughly explained each deal, did not pressure me and then worked to sweeten the deal so that I felt like I came out a winner. Happy with my experience and happy with my car. Thank you Midway Nissan.

Tan03

Jun 29, 2014

Best car buying experience. All the staff had a positive attitude and were more than willing to help. Very considerate of my needs and wants. I would recommend anyone to buy a car from this dealership. Awesome place!

giampy101

Jun 21, 2014

I have been coming to Midway Nissan for a number of years now and what really keeps me coming back is Mike Rios. My wife and I are place customer service and honesty at the top of our list when dealing with businesses and Mike excels in both. I could go on all day about Mike because with the lack of concern I see a lot of business have in my day to day interactions with customers it refreshing to deal with someone like Mike. He always treats me with the utmost courtesy and respect and I trust him. Thanks as always for the fantastic service Mike!!

jazzii28

Jun 15, 2014

Midway was so good with everything! I was able to get into a nice car and the sales guy was awesome! I would definitely refer people to midway!

Jflight

Jun 7, 2014

My wife and I recently bought a new SUV at this dealership and were very impressed by the personal treatment and price. I would highly recommend buying a vehicle from Miday Nissan!

PattiShannon

Jun 5, 2014

Tim Roberts is awesome and always takes very good care of me and my vehicle. My vehicle is serviced exactly as requested and I never had to wait long. Thank you Tim, you are the best!

TracyMRies

Jun 3, 2014

Purchased a new car yesterday and couldn't have asked for a better experience. Alejandra Carranza was AMAZING and helped us during the entire process...I will be recommending her to everyone I know!! She was not pushy and listened to us with patience and concern to make sure that we got a vehicle that would work for us and our budget.

rxhahn

May 30, 2014

I bought my 2014 Frontier from this dealer and for service I've brought it back, except for one time. That time I went to a different Nissan dealership to get the pull changed. I was quoted 1 to 1 1/2 hours and it took nearly 2 1/2 to complete. . That was after they tried to sell me the service, so I would have 1 more, eventhough it was included in the purchase of the truck. Not at Midway. .. I was in and out in just over an hour for an oil change, and that included changing out a bad motor mount.I've dealt with Andy several times since buying the truck and have recommended Midway Nissan for not only service, but purchase also

David Linhart

May 24, 2014

The experience I just had at Midway Nissan was almost jaw dropping, I feel like I am on a hidden camera show! I wont even go into the experience I had with the sales department as well as the finance department when my wife and I both bought our cars there in one transaction. Lets just say she still does not have the final finance paperwork for her vehicle purchase, over 2 years later. When scheduling my service appointment, I had to call 3 different numbers before I could actually talk to someone. The first number said all circuits were busy, the second number was the same, and finally, on the third number, I spoke to someone who transferred me to a line where the person who answered just hung up. I called back, and was finally able to schedule my service appointment. Now we move forward to me dropping off my car. I approach Mike Rios, and when showing him the issue I was having with the little plastic clips on my trunk that have been falling off for at least the past 2 years (I have had my car in there several times for this trunk issue), he just told me that my warranty would not cover it, and he would see what he could do. I let him know that I had been in there several times for this issue, and he denied that fact. He said they didnt know about it, so basically calling me a liar. I was a bit upset at this point, but just moved along. I want to mention because it will be important later, he asked me for my best contact number, which he wrote on the sheet that I signed before the service on my car took place. This was at about 2:15. Now we fast forward to 4:30. I received an e-mail that the inspection on my vehicle was complete, but there was no mention that my car was ready to be picked up. I waited at home until 5:45, when I decide to go and pick up my car because Mike told me it would be finished by 6 when they closed. Mike told me he texted me twice, and when checking the number, it was my old home phone number that has been disconnected for over a year! I am not really sure why he asked for my best contact number in the first place, I guess it is a policy that has no meaning to them. Mike shows me around the car, and opens the trunk when, as I expected, one of the little plastic clips fell off and on to the ground. Mikes reaction was that they were supposed to remain loose in there, and were only to function when the trunk is closed. I know with absolute certainty that this is not the case, when my trunk would not close, I have put them back in place and it very often fixed the issue. Regardless, he said the latch was broken and that was the issue I was having. I have no doubt that the latch broke because of the malfunctioning plastic clips, which are still on my vehicle. But, I decided to choose my battles, and let it go until there was another problem with the trunk. I shook Mikes hand, and got in my car. I look in my mirror to pull out, and my passenger side mirror is pointing towards the ground, obviously completely broken. I will admit that the mirror was previously broken, but only half way. The mirror still functioned perfectly, but was just a little loose. The dealership knew about this because they have told me in the past that they could not wash the vehicle, or even apply the Zaktec coating that I paid for when buying the car. Obviously no one reads customer history, and without a specific reminder, Mike chose to run my car through the wash, and broke the mirror. I went in to speak to Mike and asked if there was no note that the mirror was broken and not to wash the car. Mike very coldly just said, Yeah, I saw that it was in here before for that problem, but you didnt tell me not to wash it. That is absurd! This man was incredibly disrespectful, and just did not care about the damage that had been done. I cannot afford to fix the mirror, and have a trip to California planned in a week, should be a fun puzzle to figure out! To be clear, I expect Midway Nissan

Kara

May 20, 2014

The reason I get my oil changed at Midway Nissan is because of the fabulous cutomer service I always receive from Mike Rios. He is timely, efficient, curteous, polite, and professional everytime I come in. Thank you, Mike, for always taking care of my service needs with a smile! -Kara Thomas

cjsmith1

May 18, 2014

On May 14th I called Midway Nissan to set up an appointment to look at a car I viewed on the internet. When I arrived I was just looking not really ready to purchase. Kim was my sales representative. She was patient, knowledgeable and listened to all of my needs throughout the entire experience. I liked a couple of the cars but was unable to pay the sticker price. Kim and Tray worked with me and we came to an awesome deal. (Never did I feel pressure.) I appreciate the opportunity to drive the car to my home for my husband to see and hopefully approve. With a firm out the door price. I bought the car that day as I don't think the deal could have been any better elsewhere. On a scale of 1 - 10 I give Midway Nissan a 10 !C. SmithGlendale, Arizona

intervolga

May 16, 2014

I had the best car buying experience at this dealership! This is my fourth car, always purchasing from car dealer, and I never had a better experience (I used to hate looking for a car). Thank you for making it so easy and pleasant. I highly recommend Rita Sommer as your sales consultant. She is absolutely awesome!

rick042857

May 14, 2014

When I bring my two 2013 Nissan Altima SL's in for service, I only deal with Tim Roberts. He is excellent at his position and know's how to take care of all my service needs. He is a great asset to this service department!

Scott

May 8, 2014

Each time I bring my 2013 Nissan Rogue in for servicing/oil change I am never disappointed. I brought my car in for an oil change yesterday and Andy was my service tech. He was great! I go to too many places that want to do a million things that aren't necessary when getting an oil change and I have to spend 30 minutes saying no to everything and then being told a million reasons why I need to do it. Not here. Completely honest and upfront. The customer service provided is great. Felt I did have to wait a little too long for an appointment made ahead of time but overall not too bad. Such an easy process to get the oil change completed. Great job!

mistysawyer

May 6, 2014

I have always been a Toyota gal though I saw a used car on the Nissan website and thought I would take a look. I met with Daniel Luevano and I was not an easy client. I had it in my head to buy a used car and by the end of the day I had a new car. I was very impressed with the customer service and the team that worked together to win me over. Daniel said he wanted a chance to win over my business and that he did. When I pulled up to the dealership I was welcomed by a very nice team member; from there I was introduced to Daniel. Daniel had me meet Chris Johnson who also was very helpful. There were a couple of other team members who helped me while I was completing the paper work. I picked up the car the next day and when I pulled up another team member said, Hi! Your Misty? I said yes! How did you know and she said I am one of Daniels team members and remember you from yesterday. Daniel was great as was the entire team. Everyone from Daniel to the financial department seems to take pride in what they do and this location seems like one big happy family.Thank you Daniel, Chris and the entire team at midway Nissan I will send referrals your way:-).Misty

Anne Nygaard

May 5, 2014

Since I bought my Murano in 2011 I always ask for Tim Roberts for service on it. He takes very good care of me and if I have any issues with my car he gets it taken of. I find him to be friendly, honest and professional. We know each other now and I so appreciate that personal touch he gives to me.

dealersrikanth

May 5, 2014

After looking at the online deals from other dealers, I went to them to buy a new car. But for my disappointment they could not offer me the same deal what they advertised on the website (I am not eligible for all the discounts). I happened to see a pre-owned car on Midway nissan website and went there to enquire about that car, by chance I got to talk to 'Ed Brown' and he offered me a good deal on a new car that I wanted to buy which no other dealers have offered me. Within two days, I bought the car (Nissan Altima 2.5s) and I am happy with it :).Alfred, Sales associate had helped me since I start my enquiry about a pre-owned car till the new car is handed over to me!I do recommend Midway Nissan for good deals!Regards,Srikanth G

jyirsa

May 3, 2014

I went in with a complicated situation and came out with way more then expected. Very friendly and wonderful customer service. I will be back!

Jim S.

Apr 30, 2014

Mike continues to excel at customer service. He is knowledgeable, courteous and taken care of my 350Z since coming to AZ. And now that I am a permanent resident, it is very comforting to pick up the phone, call Mike and tell him what your car may need. Usually, he is a step or 2 ahead of me.

Ken Huffine

Apr 29, 2014

I have always trusted Tim Roberts as my service advisor since we purchased our 2009 Maxima SV 5 years ago. Great service and quality repairs make Midway Nissan an excellent service center. We are proud of our Maxima, which we purchased from Midway Nissan, and know the proper service is important. Tim and Midway Nissan provide excellent service.

WendyMar

Apr 28, 2014

Mike Rios is a pleasure to work with as my service advisor. I have always been pleased with the service at Midway Nissan and Mike Rios has much to do with my satisfaction. Thank you Mike !!

karenwahlmartin

Apr 27, 2014

The people at Midway Nissan made my car buying experience an easy and painless one. I had come from having a bad experience from another dealership and was ready to give up. Ed gave me a low price that was offered at the other dealership but was then not delivered. Rita worked with me on making it happen and educating me on the vehicle. She made it quick and pain free. Very knowledgable and nice. Excellent customer service from everyone!

kilbridek

Apr 26, 2014

After 14 years and 139K miles, my wife and I thought it was time to trade in our 2000 Nissan Frontier Crew Cab for a 2014 model. We decided to use the USAA car buying program which Midway responded to our inquiry almost immediately. The next day we came down to Midway with our kids after they got off school and was set up with Scott Sullivan and Echo Smith. Scott was straight forward with us and he told us he would do everything he could to get everything we wanted. As much as I wanted a fully upgraded SV, he had me test drive a lower end SV because he did not want bring down our hopes if the upgraded SV was out of our price range, which we really appreciated. In the end Scott delivered on his promise and he was able to get us in the SV Crew Cab with the tow package, spray-in bedliner and track utility system. All within our budget. During the entire time Scott was working with my wife and I, Echo entertained our two children (ages 8 & 5) which helped us out immensely. The truck is amazing and has everything I could ever want. I really see myself driving it for another 14-15 years like my first Frontier. Scott, Echo and Midway Nissan will definitely have our business for years to come. For a guy from Jersey who has the unfortunate luck of being a Phillies and Eagles fan, Scott is a great salesman who has the customers interest in mind.

Johnmayahara

Apr 24, 2014

After researching the internet the price for theOEM transmission oil is very fair. Not sure about labor cost. I can not imagine it takes much time connecting the fluid exchange machine up to the car but then you have to recover the cost of the machine.

KevinH

Apr 21, 2014

Can't say enough about how great Tim Roberts was to work with. Extremely professional and courteous. Got back to me quickly, offered suggestions and always kept me updated as to what was going on with my truck. Tim is the Duuuuuuude!

Sandrabmoore

Apr 20, 2014

I was pleased with customer service received from Travis Wood. The time estimate he provided was accurate and he called upon completion. The process was easy.

Cindy Garcia

Apr 18, 2014

Tim, was wonderful my car was in for a tire rotation and oil change. Tim, went above and beyond to help me reset my Blue tooth. He took his time to connect my new phone and I'm so happy.

Azjen13

Apr 18, 2014

Mike greets you with a smile and remembers you. Always looking out for you. Aaron works with him and does good work . I stayed with Nissan to keep the service .

diane78

Apr 7, 2014

I always have my car serviced at Midway Nissan. Its a 2007 Nissan Altima and I am very satisfied with the Service Dept.Everyone is very friendly and honest.

Dale

Apr 5, 2014

Staff was helpful and very friendly. Perfection from sales to finance. I have already started recomending this dealership to my friends. It was well worth the drive.

phouse47

Apr 5, 2014

Midway Nissan was great to work with through the whole process. They were great when it came to we needed time to think and to shop around. At the end of the day we got the best deal from them. Everyone that worked there we encountered were great. I would recommend purchasing your next vehicle through them. You won't have to waste your time shopping around, and you will be treated great.

cgalati

Apr 2, 2014

Tim Roberts is an excellent service representative. His knowledge and willingness to correct any issues are an asset to Midway Nissan. He has always been there for me and continues to be someone I call when I need service.

kairam

Mar 30, 2014

I purchased a new vehicle from Midway Nissan and I have to say this was the best experience I've ever had when it comes to buying a car. The team went out of their way to make sure I was given the best deal possible and i drove off in a great car! I would recommend this dealership to anyone who is looking for a new or used car. My salesman was Justin and Finance Manager was Rock. Thanks guys you are the BEST!

marine26

Mar 29, 2014

My experience with Daniel was outstanding. He was honest, friendly, And he worked very hard. He fought to get me in a vehicle even with some dings on my credit. I did spend 7 hours there but it did take me 2 hours to pick a car. They even found me an insurance company that was way cheaper for full coverage. The manager Trey was also very helpful.

mothomp

Mar 29, 2014

At the time that I walked into Midway Nissan I was unsure of what I wanted to do. I was only in the market to buy a car if I could get a great deal. That great deal was achieved with very hard work by Jenna and I couldn't be more grateful that she was able to get me into my car for just a little over what I had originally wanted to pay (but let's be honest, we all will budget for the car that we REALLY want). She was very knowledgeable, personable, and did not pressure me into purchasing a car. Her mission is to get the customer what they came in looking for. It was extremely refreshing not having a pushy representative as I have had in the past at other Nissan dealerships. Will definitely continue buying cars from them in the future!

COXterra

Mar 27, 2014

Heading back home to Colorado, but wanted once more for Marty and Tony (mechanic) to fix the brakes I had them done with some other mechanic not associated with Nissan. Something about these guys has given me total trust in them making sure my 03 Xterra is running like new. Now I have all Nissan parts back in my truck. Yes, I have spent bucks with Midway to get my truck running right, but now I know I'll drive back home with confidence that the Xterra will not let me down. This truck will stay with me for many years to come. I thank Marty and Tony for this.See ya next winter when I'll be visiting again for "only" an oil change and filter.. You've got 2 great guys employed by Midway. Best, Shelly

amagliaro1

Mar 26, 2014

A couple hours before our trip to California my truck was making a weird thunk sound when I accelerated. I called over to midway and Marty answered explained the situation and he asked my if I could stop by. Thinking that I would have to wait awhile for them to look at it.NOPE! I pulled up Marty came out got the truck and in 30 mins part fixed and on my way. Freaking Amazing! Thanks Marty

2014Jukebuyer

Mar 25, 2014

Any and all issues I had have been addressed. Everyone that called me after the fact were very nice and made me feel like they cared and genuinely wanted me to be happy.

rkellar

Mar 25, 2014

I have received very friendly, high quality service. My wait time mas minimal. The repairs and servicing was of high quality. I would highly recommend this dealership. I will always ask for Marty as my service point person.

amberrmeier3

Mar 24, 2014

my experience at midway nissan was truly exceptional. my salesman scott was upfront and honest with me through the entire process. they work with integrity at midway nissan and i would recommend them to anyone and everyone

KarlZirkler

Mar 24, 2014

Their name should be; Midway "Best Customer Service in Arizona Nissan! Not only do they pinpoint, communicate, and fix what is wrong with your vehicle but help in any way possible! Mike Rios is the ultimate in service reps! My first inkling of this was last year. Mike noticed my driver's license was expired and arranged for a ride to and from DMV.Today, he noticed a problem with my insurance and arranged thru phone calls & faxes to remedy the problem. Now, get this; I mentioned I missed his phone call because my?smartphone didn't ring. Mike changed the settings for me to enable aloud ring. I say that is above and beyond the average customer service purvey! Most people don't have the "Old Wrinklie" syndrome like a 67 yr old like me...But everyone should utilize the talents of the staff at Midway Nissan!

ernestine725

Mar 22, 2014

they were very friendly and after 2 days of dealing i finally got the car i wanted at the price i wanted. The staff i dealt with was very nice and helped me

robinjohnson3

Mar 17, 2014

Chris was AWESOME!!! I called last minute to get my car serviced before my daughter took my car to San Diego. He got me in the next day at the time I needed and acted as if it was not even a problem. He was very kind and helpful. When I arrived, he met me by name, even thought he didn't know me, which really impressed me! When my car was returned, it was ready to go and WASHED!!! Thank you for making my experience a great one. Still very happy with my decision to choice Midway.

rxhahn

Mar 13, 2014

Upon purchasing my truck from Jenna, a 2014 Frontier, the check engine light was on... Jenna had me contact Andy in service, so we could schedule a time to get it in. This check engine light was rather problematic, several things were done to try and repair it, including contacting Nissan to get guidance. During the whole time the truck was there, Andy would contact me at the beginning and end of the day to let me know what was going on. Even the sales person who sold me the truck (Jenna) got on touch with me to see how things were going... If you ask me, that's what I call service

COXterra

Mar 10, 2014

OK, hopefully this will be the last post for my 03 Xterra. Again, it had trouble starting, called Martin and he said to bring it in. This time is was the wiring and ignition switch that was causing the problem. It had nothing to do with earlier problems other then the lousy service place I had it originally towed to. Again, Martin had to get the parts that was diagnosed by Tony (the mechanic). He loaned a car and off I went. It was back a few days later (as was projected) and I picked it up today. Hopefully that will be the last of any problems for this great old 03 Xterra. I hope to have it for many years to come. Martin and Tony have done a wonderful job fixing the truck that was almost ruined by a local car repair shop. Live and learn from this out of town guy. I will always take it to a Nissan service center. Thank you Martin and Tony. Best, Shelly

JH205

Mar 9, 2014

As always Travis in the service department was able to take care of all of my cars needs. it doesn't matter it I am in for just an oil change or having some major maintenance on my car done he is always professional and happy to help.

VIOLET

Mar 8, 2014

I WENT TO MIDWAY IN A PANIC BECAUSE I SAW FLUID UNDER MY CAR, AND IT ONLY HAD 1885 MILES ON IT.MARTY CHECKED IT OVER VERY CAREFULLY AND FOUND A LEAK IN MY A/C LINE I NEEDED A NEW O RING. I HAD IT FIXED, AND THE SHUTTLE SERVICE WAS WONDERFUL, PROMPT AND THE DRIVER WAS VERY NICE. EVERY ONE AT MIDWAY ARE KIND AND VERY CAREFUL. MARTY SAID AT FIRST HE DIDN'T SEE ANYTHING BUT HE WENT OVER MY CAR WITH A FINETOOTHED COMB AND FOUND THE PROBLEM, WHICH HAD NOTHING TO DO WITH THE FLUID UNDER MY CAR. I AM VERY HAPPY WITH THE SERVICE CAN'T SAY ENOUGH GOOD THINGS ABOUT LISA OR LESLIE EITHER.

stomme

Mar 8, 2014

Marty was great. He turned a somewhat negative experience into something positive. My car was completed more quickly than expected. Unfortunately, I experienced damage to the rental car, not of my own making. I would not have had to leave my car overnight had it been properly serviced when I purchased it. I now may have an increase in my insurance premiums because of the vandalism to the rental vehicle.Fortunately, Marty was able to get the dealer to waive my deductible for the repair to the rental. Thus, he has done an excellent job of service recovery. He is an asset to the Midway Nissan.

cmmrf80

Mar 6, 2014

I had a less than exceptional experience with MIDWAY Nissan. Their website quoted an "Internet Price" but when I actually got to the dealership, they would not honor it because I did not qualify for all the discounts. The website did not have any indication that you had to qualify for anything so when it says MSRP then Discounts and then "Internet Price", one would think that was the price you would pay. The only explanation that I received was that it was not their problem, it was Nissan's problem with verbiage.The girl in finance, Emily, that took my application advised me that I may be able to qualify for 0% financing on the phone. I knew that was not going to be an option for my financial situation and when I questioned that, she proceeded to indicate that it was a possiblity. I was lied to twice at this point. The salesman was young and aarogant and had not an ounce of customer service in him. The only person at the dealership that was remotely respectful was the finance manager, John Rock. He engaged me in conversation and was helpful. Trying to actually reach someone at this dealership on the phone is nearly impossible. You get a snotty receptionist that refuses to transfer you without getting your name and contact information (that they will not use to call you back when they hang up on you). You get transferred to an infinite ringing loop that no one ever picks up. I had to call 5 times to get someone in the finance area to tell me the status of my paperwork. All in all, horrible experience. They are lacking in engaging customer service and I will not be returning to them for any of my scheduled maintenance. I will drive down the road to another Nissan dealership for any and all service needs I may have. I will not be a repeat customer nor will I recommend them to anyone.

llanier02

Feb 28, 2014

Scott was very helpful in my first car buying experience. He was very professional and laid back during the whole deal. There were no hidden fees, no scamming and no lying about the deal. I got the best deal I could on a brand new 2013 Nissan Sentra because of Scott! He's amazing at what he does and I would recommend him to anyone who's looking to buy a Nissan! Thank you very much Midway Nissan for making my first car buying experience a joy!

AFriendofBillW

Feb 27, 2014

Marty has tried to speedup the service because I needed to be at the airport within 3 hours. The car is ready for me in less than 2 hours. Thanks.

Gil

Feb 26, 2014

Marty was a great service rep. I made an appointment about a week ago and called the day of the appointment as I was going to be over an hour late. Marty said, no problem, I will see you when you get in. He looked over my car, checked my records and recommended services that should be done. They were done in a timely manner and I got my car backed washed and clean.

rozzie1

Feb 26, 2014

Service advisor friendly and informative as usual. I usually work with Scott Sloan but I think it was Chris Graebel (sorry if not spelled correctly). Needed oil change, rear window wiper and tire for Versa Note replaced. The tire was not in stock so service time was longer than expected but I was kept informed about anticipated timing for service. Had my laptop with me so did some work, enjoyed some popcorn and was on the road again.

silverflute45

Feb 26, 2014

As always, Tim was ready to help .. this time with 'Service Engine Soon' light. Even though the service department was busy, I had my car back soon and all washed and no charge to fix the problem. Thank you Tim Roberts! You are the best

whiteboy

Feb 25, 2014

I was very nervous prior to my visit with midway and was a little scared because I was by myself and did not know what to expect but thanks to Agustin and everyone else there that day, my car buying experience was not so bad after all :)

rxhahn

Feb 21, 2014

It was time for a new vehicle, so of course I went back to the dealership where I bought the vehicle I was using as a trade in... Midway Nissan.... I called ahead and "set an appointment" based on a few vehicles I had seen online and was ready to get going. .I went back to Midway Nissan simply due to the fact that when I was there 3 years ago, they were more than willing to work with me. This time though.. blew my last purchase there out of the water. .Upon my arrival I was introduced to Jenna.. I explained my situation to which she said she would do her best.. I appreciated her straightforward and "can get done" attitude.Rather than show me vehicles that I didn't want, she took me directly to what I was looking for.. The whole time she was the only person I dealt with..After all the "wheeling and dealing" was done, I was passed off to Julio in finance... Now, we know that often times this is where you begin to say to yourself "this is why I hate buying a car", but no.. It wasn't like that. Julio was very nice, personable and made it seem like it didn't take so long.After finally leaving the dealership, new keys in hand, I must admit. .. I'd recommend Midway Nissan to everyone.

Mike S

Feb 20, 2014

I have had my car serviced three times and have always been pleased with the experience. The service has always been completed by the original time estimate, and a complementary car wash is great. Scott Sloan has been a pleasure to deal with.

Sandyackerman77

Feb 18, 2014

I had the ultimate car buying experience with Midway Nissan.. Everyone there was very pleasant and went out of their way to make sure my son and I were comfortable and pleased with my vehicle of choice. Amber was an awesome sales representative. And Julio is awesome at financing!! Thank Midway Nissan, I will defiantly be recommending you to all my family and friends!

sam_rae

Feb 15, 2014

I really enjoyed working with Amber. She really helped me through the process and since we were close in age she rrally helped me and understood where I was at with everything

spexy

Feb 13, 2014

I was in and out in 30 min. Mike is very courteous/professional. Couldn't be more happy with my service at Midway Nissan. I would highly recommend going to this location and seeing Mike

John Hayes

Feb 11, 2014

Great service every thing works and when I got it back it was cleaner then I brought it in.Thanks.

maciemajesty

Feb 10, 2014

Tim Roberts is amazing! He goes above and beyond with minor things, but they are what count the most! He calls and reminds us about our service appointment time, he is very knowledgable, and he is the ONLY reason we continue to use Midway Nissan! We would give him a 100 if it was a possible score. Tim is the best!!

MaryChristopherson

Feb 8, 2014

Mike Rios was great and was able to get my car fixed quickly and professionally! The waiting room was nice and I loved that a movie was showing. Thank you!

Loyal Customer

Feb 6, 2014

I took my Maxima in for the regular oil change and two other problems. They did the work quickly and noticed a seal that was leaking also and repaired that the same day. Scott was very professional and explained all the repair work that was done. Very good service. Leslie always makes sure that everything is OK too every time I come in for service. It is great to work with a team of dedicated employees.

Ktolliver

Feb 5, 2014

My experience at Midway Nissan was exceptional. I was a first time buyer traveling from Yuma, AZ. Russell Long was the staff member that worked with me. He took care of me by showing me different types of vehicles, test driving those that I was interested in, and working with me to find the right car that fit my budget. Everyone there was friendly and helpful during my entire visit offering me water and coffee to make sure I was comfortable. The whole time I was there, I felt like Russell and the staff were going to do anything possible to build a relationship with me and see that I drive off with a car meant for me. Being a first time buyer, I was impressed with the customer service I was receiving. I drove off the lot with a brand new car and I am loving it. Midway Nissan is a dealership I'd recommend to those I know in need of a great, quality car!

Megan

Feb 2, 2014

We had a bad power steering pump. They called on the warrenty and got it fixed with no cost to us. They also had a shuttle service that dropped us at home and picked us up when repairs were done. Completely painless repair. The best I have encountered. Andrew was very helpful and kept in contact throughout the process. Not that I am looking foward to a breakdown, at least I know it will be painless.

Sabrina1212

Feb 2, 2014

Worst experience of my life. I spent hours at this place and was sent back and forth for more and more paperwork. After I was told that I was approved at the last minute I was told that I'd need an additional 3000 for my down payment. A huge waste of time. They just took advantage of me and had terrible customer service. I will never buy a car from this place. Ever.

tastywhalebacon

Feb 2, 2014

I walked into this dealership and was immediately approached by an awesome guy. Omar showed me the cars that I wanted to look at and took me to the back lot. I found a 2013 Rogue S (with AWD) that was in the color that I wanted. I only walked in to just take a test drive and run some rough numbers, I ended getting the car because we were made for each other. I'm in love with my new vehicle and can not wait to show it off!

azshorty1115

Feb 1, 2014

Our salesmen were very helpful. They were able to get us into our dream car. We didn't feel any pressure at all. We will be back once we pay off our old car.

VIOLET

Jan 21, 2014

I ALWAYS ASK FOR LESLIE. SHE TAKES THE TIME TO ANSWER ANY QUESTIONS I HAVE AND SOMETIMES I ASK HER THE SAME ONES.

Tomhhh

Jan 20, 2014

Chris Johnson was the best, very professional from the begging to the end. I would recommend Chris to anyone looking to buy a car..He explained our deal in a way that for the first time I completely understood what was going on from start to finsh..

AirWarda

Jan 11, 2014

The entire sales process was very smooth. Chris from the very beginning was very friendly, helpful, and was more than a friend than a salesperson. There was no negotation or haggling, I outlined my terms and Chris worked very hard to achieve it. I got a smoking deal on my 2014 Nissan Altima. As soon as I walked into the financing department, I received the same level of great customer experience. The representative took the time to explain to me all my options to cover the vehicle such as MPP, GAP, etc. All needs and questions were thoroughly covered without any hesitation. Would definitely recommend Midway Nissan to anyone.

HDrider

Jan 11, 2014

As I entered Midway Nissan I was nervous due to a prior negative experience with a dealership. I saw Trs sitting at a desk closest to the door. He greeted me with a big smile and asked if he could help me and he did. I told him what car I was interested in purchasing and what I would pay out the door. He met all my needs in a very timely manner. I was totally impressed with him and Midway. Juan took care of finding the plan best for me and I was soon out the door in my new JUKE. I have received emails and calls after my purchase to insure that everything was positive. I am positive that when I am ready for a new car, I will be a repeat customer.

Narr56

Jan 9, 2014

As usual Leslie Moses was fantastic getting me in and out quickly as possible.I always work with Leslie,she is the best! She always ask if there's any issues with the car, and she will schedule us to take care of them right away.

Lee

Jan 7, 2014

Tres is a very knowledgeable sales representative. I told him I had been to another dealership and they played number games. I wanted a price out the door that beat their price. Tres got it done and in a timely manner considering how busy the dealership was at the time. I would recommend Tres and Midway to anyone looking for a Nissan without the headaches. I love my new JUKE. Thank you, Tres and Midway.

theubercuber

Jan 7, 2014

I brought my car in for a replacement mirror assembly. I had the old mirror still intact inside my car so I could keep it as a spare, and I told Mike Rios this both on the phone and in person. Yet after I got my car back, the mirror was gone. Mike had stolen it to resell to another customer!Would not recommend anyone else going to this chop shop without bolting down everything in their car first.

ddbush

Jan 5, 2014

Great fast friendly service. The staff was very attentive tomy wants and needs and was able to get me financed in a timely manner so that I wasn't sitting there all night.

hockeyfan89

Jan 4, 2014

Very good service and did what was said! Friendly people!On time and clean facility.Close to my home.Hours are good.Nice waiting area.

labormen

Jan 4, 2014

The dealership was a pleasure to go to with staff well informed and very professional. They got me a better deal than I thought possible.I will return for all my service.

sassyreece92

Jan 2, 2014

Excellent place to buy a car. They know what they are doing. Very attentive to me. I have had very bad experiences in the past with other dealerships and I am a returning customer to Midway Nissan because of the service. Thank you Midway Nissan

Bigmac

Dec 31, 2013

Scott represents Midway Nissan in a professional manner. He is very knowledgeable about the Nissan product. His demeanor dispels any anxiety you may have concerning the service process. I would definitely recommend Midway Nissan to others due to his polite professionalism.

marilynlee

Dec 31, 2013

I can always count on Marty at your service center to bend over backwards to take care of me. he is attentive and is always polite and courteous. he explains everything to me so I can understand it. He is a pleasure to work with. And the work is done within the time frame he says. When the service center is backed up and work on my car must be delayed, he lets me know as a way of setting my expectations.

granniesophie

Dec 29, 2013

My car has the extended warranty, so right now any work done doesn't cost me anything, or a minor amount. I also spoke with the Manager regarding late evening hours during the week, as it would be easier for me, and I'm sure, other people, to be able to come and have routine service done after work, instead of on a Saturday, when we have so much else to do as well. I hope this idea takes off, as I would certainly be using it!

w12345

Dec 28, 2013

Andy always,1. Gets me in on short notice.2. Makes sure I understand what they are going to do, and what I should plan for on my next visit.3. Checks in and lets me no roughly how much longer it will be.4. Check's the computer for any updated nissan information on my car.Andy is just plan out a good service adviser with good pr skills.Thanks

llamas67

Dec 27, 2013

The main reason for my rating is simple. I was treated as a person first and a possible sale second. Jocelyn was very warm and personable. I even went to my brother to recommend Midway to him only to find out that is where he gets his vehicles as well.

correa7

Dec 26, 2013

Excellent service with Martin Nydahl. Everytime I go the service is always at least 20min. I called last minute because of my busy schedule and he helped me with the car service.

Todd J. Sowatzke

Dec 24, 2013

As always, Robert Kuwahara was excellent! Always prompt and timely service!! And Lisa Wylie was extemely helpful as well!! Thank you, Todd J. Sowatzke

Dissappointed Buyer

Dec 17, 2013

I had a price set for a vehicle seen on their inventory via text message but after talking with management the best price was thousands more than agreed on. The text from their " Internet manager " was just a scam to get me in their store. DO NOT BELIEVE ANY OF THEIR EMAILS. The drive to this dealership was close to an hour so I was very disappointed that an agreement meant nothing to them. I can say the salesperson was very nice and when I showed her the text message all she said was " sorry ". If I was you, I would go to any other dealership than this one.

Nissan Altima Fan

Dec 15, 2013

Marty was great. My car service was done in 30 minutes. Then off I went to do my other errands.

luznit94

Dec 15, 2013

The battery in my 2006 Nissan 350Z died. I called Midway Nissan and they were able to squeeze me in on a Saturday to replace my battery. I really appreciate Travis getting me in at the last minute. The service was fast and everyone was very friendly. I expected to wait a long time, but only had to wait an hour. They also washed my car for me. Thank you for the wonderful service!!!!

scarterphx

Dec 15, 2013

I am very satisfied with the work I had done on my 2006 Nissan Xterra. Tony took the time to investigate all of the problems I described to him and explain what was wrong and what needed repaired. It is rare to find technicians with the experience and work ethic to stay with the problem until all my concerns were corrected. The repairs were made in a timely manor and was very impressed with the professional appearance of the facility. I was provided excellent customer service from all of the staff at Midway and would recommend this facility to anyone in need of troubleshooting or service.

KOST

Dec 14, 2013

Chris is an excellent Service advisor. I am a retired engineer and grown old to the point I can no longer repair my vehicles. I trust Chris advise and excellent knowledge about the Nissan Frontier . Chris will tell you that I am fussy about having a good repair and maint. on my vehicle, and he has meet my or exceeded my expectations every visit.

johnpv

Dec 11, 2013

The experience could not have been better. Tim Roberts greeted me by name, and provided excellent customer service throughout the day. He checked my tires and found that they were close to being due for replacement. He explained the current deal of 4 tires for the price of three. I did not feel pressured to make that decision - it was my call. I decided to buy new tires. Thank you.

Mary Eagle

Dec 10, 2013

My overall satisfaction with Midway Nissan was simply reinforced on Thursday, December 5, 2013! I contacted the service department in order to schedule an appointment for my 2001 Altima to be examined thoroughly to diagnose the raw gasoline smell sometimes detected, as well as any potential future problems with the engine and transmission. Tim Roberts answered the phone, I explained my concerns, the appointment was scheduled, and I informed Tim of my desire NOT to have any dealings with the service consultant for my August 7, 2013, visit!! Tim jokingly said: "you're stuck with me". What a pleasure it was to meet Tim and to have the feeling right away, that I was in 'good hands'. It is essential to me to have a trusting relationship with my service consultant! The RIGHT person answered the phone when I called to schedule the December 5, 2013 appointment.

MaryCummings

Dec 10, 2013

Marty provided great customer service for my Juke's initial oil change. He promised it would be an hour and returned my car to me, clean and ready to go, before the hour was up. Thank you.

flyer1111

Dec 9, 2013

Great service in this department by Martin Nydahl. Will recomend to others your service department. My vehicle is always serviced in a timely manner with the results I can rely on.

Rick428

Dec 7, 2013

I have two 2013 Nissan Altima SL's, and only bring them to Tim for service. I am very satisfied as usual, great work Tim.

crisis1837

Dec 7, 2013

Only bad part was oil was spilled on my engine so after I drove away smoke came from my engine and vents. I had to come back so they could clean it off. I feel it should have been cleaned off before I left the first time.

cgalati

Dec 6, 2013

Tim Roberts has always been our service agent. He handles both my wife and my vehicles. Has always kept us informed and always goes the distance to provide us with a satisfied result. Thank you for many years of customer service.

ladycolonel

Dec 6, 2013

This was an unanticipated repair resulting from a defective fuel pump. I normally would receive service at Pinnacle Nissan but do not like going to that dealership. Therefore, having previously bought a Titan from Midway Nissan I felt I wanted to resume receiving my service there. Scott was quick to get me set up with service within 90-minutes (after my Rogue was towed in), and kept me apprised of the progress on the diagnosis along the way. The technician could not initially identify the problem and asked to keep the Rogue overnight for more evaluation. Once they determined the problem, Scott ordered in an overnight replacement fuel pump (from the manufacturer), the work was done properly and quickly. I was given a rental car overnight for my convenience. And, the nicest outcome of all: the repair was covered under one of my two extended warrantees! I have asked to be a permanent customer of Midway Nissan. Thank you! This was a GREAT EXPERIENCE.

johnnamackenzie

Dec 3, 2013

My sales guy was not pushy. He took me to exactly what I was asking for and in my price range. They even helped to lower my interest rates and save me and extra $50 a month on my car payment. They are definitley knowledgeable as to other dealerships couldnt give me an exact answer as whether or not to go new or used these guys already knew the answer and had me pre qualified prior to coming in. The overall process was not that bad considering the my other experiences. Overall good experience and would recommend

mgrombly

Dec 1, 2013

My daughter and I had a great experience they took the time to help us with each step. They were understanding to our situation and took time to find discounts to help with warrantees.

Jhbhatt60

Nov 30, 2013

Excellent place to do business professional people all around. Mike Rios in service gives me and my family A+++ service. They are easy to do business with.

WastedTime

Nov 25, 2013

As stated in other reviews, Nissan Midway uses questionable advertising tactics. I was told by a Midway saleswoman that the internet advertising was done by their corporate office, but it seems that only Midway Nissan and one other Nissan dealership uses this type of deceptive advertising. I qualified for some of the incentives, but the price was not even close. They will waste your time and rip you off. Find a reputable dealership.

azdonnaw

Nov 23, 2013

This was my first visit to Midway Nissan. Leslie Moses is outstanding, the epitome of customer service. I brought my car in with a minor issue. I needed a new tire and I needed to be on my way quickly. Leslie gave me her full attention, was very efficient, and saw that I was taken care of quickly. Thanks to her, I will be a return customer.

NiteMan1955

Nov 23, 2013

I would like to say a big thank you to Martin Nydahl, for going out his way in helping with a big a tire problem. Mr. Nydahl when way above and beyond in helping me out.

hsproull

Nov 15, 2013

I want to thank Mike & Daniel so much for fixing my baby,I can't believe the difference between the way my car drives,handles, sounds and feels after being serviced at Midway and the way it came out of Coulter Nissan's shop, I had never taken my car anywhere but Coulter because I bought it at West Valley and until they moved to the 303 highway I never thought of going any where else. But in April 2013 when I took my car to Coulter on the 303, it was like to going to a totally different company. I trusted them to do what was needed but my car was never the same, life got in way of me going somewhere else or going back to Coulter.. When I began looking for some where else to take my car on the internet and the only one I felt I could trust was Mike at Midway.I will never go back to Coulter. I will be a loyal customer to Midway as long as the work being done my car is professional and honest.Hazel Sproull

maui8516

Nov 13, 2013

My experience with this dealership has always been good but this time Martin Nydahl made a difference.I took my car in for a regular oil change and also asked to look into possible issue withe the AC. Sure enough, there were leaks and parts needed to be replaced. Martin contacted the warranty provider the same day, worked with them to get the repairs covered. Martin also made sure that I got a service car while mine was being worked. Everything got done and my car was good to go the following day. Martin is by far the best Service Advisor - polite, true to his word and most of all very helpful.

joshcross

Nov 12, 2013

Classic bait and switch company. I was quoted a price by the internet manager of $10,325 and when I finally got in touch with a sales associate the final pricing came to $16,905. How does that happen?! I thought it was a mistake so I even called back to be sure it was the same car. I was told it was some kind of "mix up" with the listing. Needless to say, this dealership will not have my business any time soon. STAY AWAY!

mhavrilla

Nov 11, 2013

From the moment I called into the service center, Marty was professional, friendly and extremely helpful. He worked with me on getting my car towed to the dealer, acquiring a rental car and then worked through all of the repairs. My last experience at another dealership was (to say the least) very disappointing. Marty renewed my faith in Nissan and the service I am accustomed to from a great company. My current car is a Nissan Altima (3rd one in a row). It would definitely be the front runner for my next car.

Jan, New Rogue Owner

Nov 10, 2013

This is rare that I write a review but my experience was so good, I felt it worth taking the time to share. From the time I expressed an interest in purchasing a vehicle from Midway to actually driving away, I was treated like I was their only customer. Mike Diaz, was a rock star and full of knowledge about the vehicles I was interested in. John Leckwart, the manager was so helpful with the finances and at no time did I feel pressured. Although, my credit is less than perfect I was not treated like a substandard customer. I would highly recommend doing business with Midway Nissan!

jmb2897

Nov 10, 2013

Since I work in the medical field, which is customer service based I feel it's important to express postive when it is deserved. Midaway Nissan, definitly deserves cudos for their customer service. I was treated as if I was their only customer. More importantly, I was treated with respect and at no point did I feel pressured. As a female, it can be intimidating to have any interaction when it comes to vehicles. This certainly was not the case with Mike Diaz, my sales rep and Jon Leckwart the Finance Manager. In fact, my credit is subpar and I was not treated as such!Additionally, I must add that I rarely write reviews. My experience was so good that I felt it was worth my time to share my experience,

Rene Jacobus

Nov 7, 2013

Enjoy bringing my car in to Nissan because Mike Rios always takes care of my car. He is friendly and professional.

rich

Nov 6, 2013

Andy was a very polite service advisor. He kept me informed of the status of my vehicle and that was really appreciated. I actually look forward to having my vehicle serviced again by Midway Nissan. Sincerely Richard Haro

tmmybouy1968

Nov 6, 2013

By far this was an excellent buying experience!! Our representative was exceptionally knowledgeable, understanding and helpful. You can tell Adrian is use to working with the public because he made se we were comfortable, whether it was simply bringing us water or coffee or making this was the correct vehicle for us. He didn't try to put us into something else, he was accommodating and made sure when we left his dealership, we were extremely happy.My wife and I smiled the complete drive home because after leaving, not once did we feel cheated. We are still talking about the fantastic experience we had.We know with high ticketed items, it could take a little bit of time but it was well worth it. This dealership has lots of vehicles to choose from, so I highly recommend stopping by for your next vehicle purchase, you'll be glad you did.

shpex

Nov 5, 2013

I totaled my car a few weeks back. They were able to basically match my old payment and give me more perks/features in a brand new car. They are easy to work/negotiate with. I was in and out within a couple of hours.

Chicagosarrah

Nov 2, 2013

This was a great new car buying experience. Keishea went above and beyond to take care of me. Normally buying a car is a headache and I dread it but this dealership and everyone in it, including the porter were amazing and friendly! Aside from them being nice this was the quickest car buying experience and practically flawless. I will be recommending Midway to my friends and family.

lorenbricker

Oct 29, 2013

Very pleasant car buying experience, all staff were very pleasant, happy, and helpful. Would buy another vehicle froom this dealership, plan to have new vehicle serviced here.

bgillick1

Oct 28, 2013

OUR EXPERIENCE WAS TERRIFIC. FROM THE TIME WE WALKED IN AND MET THIS GREAT SALESMAN, ERIC BAISLEY WHO MAY WE ADD IS QUITE PROFESSIONAL AND EXTREMELY KNOWLEDEABLE THEN WE MET CINDY AND KELLY TERRIFIC INDIVIDUALSAND FINALLY MET REX WHO IS JUST AWESOME KNOWS HIS STUFF, EXPLAINED IT ALL THEN WE MET AARON AND JAMIE HIGH MARKS FOR THEM AND FINALLY BESIDE MR BAISLEY WHO MADE PURCHASING OUR CAR A GREAT EXPERIENCE WE WERE INTRODUCED TO MATT PETROSKY AND WE WERE SO IMPRESSED WITH HIS WONDERFUL DEMEANOR WHAT AN ASSET TO MIDWAY

Chris Burkhart

Oct 24, 2013

Tim has taken care of my warranty service needs since I got my Mirano and now that's it out or warranty his quality service hasn't changed. I find the service pricing is very competive when talking to friends. He always lets me know what needs to be done and the cost with estimated time it will take. So far the time has been quicker and costs have been less than he estimated. He has a customer for life.

luvtravlin53

Oct 17, 2013

I have been taking my car to Midway Nissan for the past 4 years for all of my service needs. They are usually able to get me in the same day I call. They are always friendly. LISTEN to what you tell them & check out problems thoroughly. The work is excellent & is completed in a timely manner. The shuttle service is fast & efficient. Last year I had a faulty transmission that was replaced under warranty. Rather than have me drive the car until the parts came in, they gave me a free loaner for one month until the work was completed. They were concerned for my safety. They never try to oversell service, they offer different tiers & explain them in detail. I highly recommend Midway Nissan, they are great!

Sheila Ramsey

Oct 16, 2013

Daniel was our sales person. He was so knowledgable, quick and very much a people person! I was truly impressed with him. We were treated with much respect! Our finance manager was on the ball, Mr. NG. I would definitely purchase a car from them again!! I purchase the Nissan Juke and absolutely Love it!

GEOINPHX9

Oct 16, 2013

SOME CHALLENGES AROSE BECAUSE OF THE WAY I WANTED THE DEAL PUT TOGETHER BUT THE PEOPLE I DEALT WITH WERE ABLE TO WORK AROUND THE ISSUES AND MAKE MY EXPERIENCE VERY SATISFACTORY. IT WAS NOT EASY IN ONE INSTANCE BUT THEY MADE SURE IT WAS RESOLVED TO MY TOTAL SATISFACTION. ALSO, THE FOLLOW THRU WAS VERY PROFESSIONALLY DONE.

Karen R

Oct 13, 2013

Mike Rios continues to provide EXCELLENT customer service!

Rjdarwolf

Oct 11, 2013

I would like to thank all of the Midway Nissan members For making my experience in buying a new Nissan The best experience ever Thank you Sincerely Richard Jordan

jazzy2323

Oct 8, 2013

Tommy was an exceptional help! Great experiance :) I will deff be back in the future!! I will also be sending a friend to see hm Gloria Galvan. Thak you

leegee28

Oct 5, 2013

From the moment we hit the lot, we were treated as VIP Customers and we are just ordinary people. We were met at our old vehicle by the salesman, Marco, and led inside where it was cooler (being AZ) and seated w/him to discuss our needs and our financial considerations. He showed us a couple 2012 vehicles even though we were also interested in a Frontier truck. He then went to get some keys to test drive a vehicle and we waited a little bit wandering around lot on our own (was approached by other salesmen but we told them we working w/Marco). They left but another salesman approached carrying water for us and he knew we were working w/another but that thoughtfulness was great!). Then Marco appeared with a 2014 Versa for us to test drive and we enjoyed it and the price range was what we were looking for. Marco then took us inside where we negotiated a few times with him and he worked with us to make the deal happen to all our beneift. He then had the car processed (detailed), filled and cleaned up. We were at dealership approximately 3 hours but we never felt pushed aside, forgotten, or any way uncomfortable. It was a good experience and we will be recommending the dealership (which I have already done) and working w/them again when we ready to trade up. Marco's friendliness and good humor was a definite plus. We haven't had a better salesman in our life that wasn't arrogant or pushy so this was exceptional service. Patrick & Lee Bomar

rkellar

Oct 4, 2013

I had noises coming from the engine as I accelerated and the shifting of the transmission was not smooth. I had no idea what the trouble was but Mr. Nydahl diagnosed it right away. He was very polite and professional. I felt complete trust in his abilities to find all that was giving me the problems. I was rewarded and have what feels like a brand new car. I would recommend Middway Nissan and Mr, Nydahl highly.

Kristiana1208

Oct 3, 2013

Lovablevero

Oct 3, 2013

Going to Midway Nissan was my choice on buying my first car. I did my research on other dealers and felt that Midway Nissan was a better choice and I was not dissapointed. I was helped by Erick, very good sales experience and gave me a great deal. I also enjoy speaking with Mr.Flores from finace, explained everything in detailed and I came out very excited with my new car!. I would recommend anybody looking to buy their new car, Midway Nissan has the best prizes and customer satisfactory experience.

TheLindsy

Sep 29, 2013

I went to Midway Nissan to look for a new car while my current Nissan received an oil change. Upon entering the lot a young man approached me and helped me look at the cars on the lot. We went inside and talked to Daniel who helped me further look for a car in my price range and the certain features I prefer. Daniel helped me find a gorgeous 2013 Nissan Sentra. The customer service at Midway is top notch. I would recommend them to my family and friends. Midway Nissan is the only place I have gone for my car purchases, and I plan on keeping it that way.

Cher MtMama

Sep 25, 2013

From the time I drove in until I drove out, the personnel were prompt and friendly. When a problem was found prior to the maintenance, Martin Nydahl got me a rental car, took me back to talk to the actual service mechanic who went over the problem, the service was completed within 24 hours (I thought it would take longer since it was a head gasket) and I was out of there within 10 minutes of arriving to pick up my car. But I had forgotten my handicapped sticker in the rental but Martin called to tell me he had it. Whew! great job, Martin.

cherdowns

Sep 25, 2013

From the time I drove in until I drove out, the personnel were prompt and friendly. When a problem was found prior to the maintenance, Martin got me a rental car, took me back to talk to the actual service mechanic who went over the problem, the service was completed within 24 hours (I thought it would take longer since it was a head gasket) and I was out of there within 10 minutes of arriving to pick up my car.But I had forgotten my handicapped sticker in the rental but Martin called to tell me he had it. Whew! great job.

ldtheld

Sep 24, 2013

Walked in and Daniel greeted my father and I at the door. He listened to what I needed in a car and showed me the inventory to match. He was super helpful and incredibly friendly. What struck me most was that he wasn't overbearing in his sales technique, he let me come to the decision. After he had shown me the cars I wanted to look at, my father and I left to compare other makes and models in the area, none of them came close to what Midway had. I didn't leave any place else with the smile on my face that I had left with from Midway and that stuck with me. I made sure that I went back to Daniel because it was his salesmanship that made me want that car. After a few more hours of working with the finance department, I was able to walk away in my first 'new' vehicle, a 2012 Nissan Versa Note. It was at the right price with the right mileage. Many kudos to Daniel, thank you for talking to me like I was actually a person who needed a car and not just a potential commission.

Razo Family

Sep 19, 2013

Tim Roberts is always helpful. He informs of us what needs to be done! We always appreciate his help and have been bringing our cars to him for over 5 years. He is one trust worthy service advisor!

susanshane

Sep 19, 2013

I am going to share the email I sent the GM after my first service visit: Good morning- I just tried to speak with you on the phone as I was trying to make this a bit more personal. However this will do. What I wanted to express to you was the fact that my purchase and now service experience at your dealership was out standing! I had a hellish car buying experience a few years back with Sands and this time around with you all has renewed my faith that someone can get it right! I was in this morning to get my first oil change and everyone had their acts together!!!! Whatever you are doing its working! I love my car and now I have a place I know I will be taken care of. A friend and I are going to Vegas this weekend, shes in the market for a vehicleI am going to have her drive my Altima and then get her over to your place to purchase one! Thank you very much!!Sue

alienkara

Sep 16, 2013

Jeremy Clark was my sales consultant and he was awesome--very professional, helpful, and easy to work with. Thank you so much Midway Nissan for making my car buying experience enjoyable and stress free! I will definitley recommend you to my friends and family! You were all wonderful! --Kara Thomas

Stacy Young

Sep 15, 2013

The customer service at Midway Nissan is outstanding especially Mike Rios. After I bought my first car from them and experienced the customer service I knew that would be the only place I bought a car. Since then I have bought two more cars from Midway!!!

ajven419

Sep 15, 2013

Had a great experience as a new customer coming from out of state. Marty Nydahl knew exactly what service my 2008 Sentra needed. He also knew how long the required service would take. The car was ready per the time promised. He promply also took care of little adjustments needed post service. Very happy with the service recieved and will be back again. Highly recomend Midway Nissan to all me friends and associates

Terry Wolf

Sep 13, 2013

Leslie Moses is, by far, the best service manager I have ever had the opportunity to work with. In fact, I worked as an automotive service manager for several repair facilities in the past and no service manager that I've met comes close to Leslie's combination of professionalism and friendliness (I include my own past performance in this). Leslie does not attempt to up-sell services that are not needed and always keeps me informed as to what is going on with my vehicle. I HIGHLY recommend this dealership and Leslie Moses.

dhemsley

Sep 12, 2013

Andy always listens, finds out what your needs are, and fulfills them. One terrific Human Being....I always look forward to Andy and the popcorn..

Lisa Smith

Sep 11, 2013

I wasn't going t write a review, but after having to have my car serviced for the second time this Summer, and getting the same Service technician, I felt that I had to say something. I was given Mike Rios both times, and both times I had issues with him. He was not only rude to me in the way that he spoke to me, but just the attitude that he had, that I assumed was due to him being overly busy...the first time, but not the second time when it was only 9AM. Both times I was able to have Leslie work with me. In fact, this last time, when I spoke with one of the managers and told them that I did not want Mike Rios working with me for the remainder of the car situation, I was given Leslie again, who was and IS an absolute gift from heaven at that service department! She was a blessing to work with and I am so grateful that she works there. Definitely ask for this wonderful lady to work with you if you ever have to go Midway Nissan's service Department!

ashleesha

Sep 9, 2013

Everyone at Midway was very kind and helpful. An employee would walk and ask if you would like something even though they weren't your salesperson. Katie was the salesperson that helped me. She was very knowledgeable about the Rogue and its features. I would highly recommend Midway Nissan to friends and relatives.

jkaetz21

Sep 6, 2013

Dealer did a great job. Just confusion on my part about the $1000 extended warranty I bought at time of purchase.Tim Roberts is the best service rep I have had in 30 years.

Kara

Sep 5, 2013

Thank you for the great service! Leslie and Andy always go out of the way to help us, We keep coming back beacuse of the awesome service we receive!

karamarie919

Sep 4, 2013

We had a wonderful experience at Midway Nissan and we couldn't be happier with the purchase of our 2014 Nissan Versa. Thank you Crystal Hernandez for all your hard work.

AshleyDaniel

Sep 3, 2013

From the moment I walked into the dealership everyone was extremely kind and helpful. Justin was the salesman who helped me out. He was extremely knowledgeable about the cars. He made sure I understood the entire proecess and that I was comfortable with my decsion.

Rosemary and Claudia

Aug 29, 2013

I am glad you have Leslie and Bruce working at Midway. They gave me the best customer service and are great at their job. I will return because you have Leslie working their. She is an asset to Midway. Bruce is an excellent body shop expert. He also is an asset to Midway.

sjgamon

Aug 26, 2013

We went looking for a new car that has the same payment because ours had run its course.we found a cheap one online and came into Midway Nissan to ask about that one. after we went through all of the paper work the great staff here helped us find an even better one for less than what we were paying.

tlopez91686

Aug 23, 2013

Great customer service. I was given a a great deal on my trade in. Every question I had was answered and everything was explained thoroughly.

klandres91

Aug 22, 2013

I had made an online appointment with Rashad Creagh the day before to make the buying process much smoother. He let me know what was going to happen as he gathered my information. The next day I was greeted by Rashad to meet with Justin Strohl the sales representative that I would be working with. Justin was extremely patient and thorough with making sure I had understood the process. After many hours of negotiation we came to an agreement. I went with a 2013 Nissan Juke SL. This was a vehicle I wanted for a while now. This vehicle happened to have everything I was looking for. Justin was able to put the deal in force to make sure that I was going to get the Juke! Everyone at Midway was polite and I was happy to finish up with Julio Flores who is the finance manager at Midway. The process was long and tedious, but these few guys make it a smooth process,

superflower

Aug 21, 2013

Great dealership! No pressure, I left when I wanted to, they worked the deal and I came back when it was right for me. Pretty quick by dealership standards too

Nissan Owner

Aug 18, 2013

The Finance Department needs additional training and a lot of improvement!!! The Service Department is the Best in the Business - Fast and Reliable!!!!!!! Quality work and very professional. Way to go Tim Roberts!!!!!!!!!

mariasortiz

Aug 14, 2013

Took in my vehicle for throttle problem. Martin worked on it and he was very helpful and friendly. He took care of the problem right away.

bestpapa1

Aug 9, 2013

I would recommend Midway Nissan to anyone looking to purchase a new vehicle, they went out of their way to make it a positive experience and to get us the truck in the price range and payments that we were looking for. Our Salesman Alex Ochoa was wonderful and did not make us feel rush into a purchase, he worked very hard to find us the perfect truck and Martin Herrington wrapped up the paper work for the financing and help us to find the perfect warranty that fit our needs with a thorough explanation on everything. I would definitely recommend Midway Nissan to anyone looking to purchase their next vehicle.Sincerely,Dan & Denise Updike

marycruse

Aug 9, 2013

I needed a new place to get my 2007 Frontier serviced by people that know the vehicle. Mike Rios greeted me politely and told me he would take care of my "baby". Even before the oil change, he sought me out in the waiting area and said he would drop the $33.95 rate to the $29.95 rate I was getting at Coulter Nissan before they moved way out west. I didn't mention the other issues I was having with my truck but after the multi point vehicle inspection he pointed out some things that needed addressed; the repairs that were done took care of the issues I'd had with it earlier. And the fact a loaner car was provided at no extra cost while mine was being repaired was awesome! I now have a reliable dealership to take my truck for service and since the Frontier hasn't given me any major problems, I will probably look for a good used sedan at your facility as well but that's down the road a ways.Thank you for the wonderful experience I had at your dealership.Sincerely,Mary Cruse

spzino

Aug 9, 2013

I truly appreciated the friendliness and helpfulness of my sales associate. Jeremy was able to understand my needs and expectations. I had an overall great experience at Midway Nissan with the whole process of my purchase. If I had to bring up one concern, I wish the person dealing with my finances would have came and introduced him/herself. I don't feel like a valued customer at any dealership when people have to walk back and forth to discuss the money I am going to spending, I rather have the face to face interaction to come to an agreement on the thousands of dollars I am spending instead of it having to be discussed behind closed doors behind my back.

nashman50

Aug 8, 2013

Travis is a superb service writer and has taken care of me throughout my purchases at Midway. This is my 4 vehicle from Midway. I also have owned 2 Datsuns.

roegie

Aug 7, 2013

I purchased a 2013 Nissan Rogue SV from Midway Nissan and the whole process was done with courtesy and friendliness to me. I am on a fixed income and came in to buy a 2013 Versa Note but on a whim I droved a Rogue also and feel in love with it but do to my fixed income there were some considerations and problems to consider the employees I dealt with went the extra mile to find me financing and lowest interest rate as possible. I stated how much I could pay for monthly payments and they went to work to get me financed within MY limits and I cant say enough about the effort they went to for me so I could afford the R0GUE I wanted. I would not hesitate to recommend Midway to all my friends......

Battman

Aug 4, 2013

Midway Nissan is a great place full of customer friendly people who listen to understand not respond. They always take great care of our transportation need. Thank you.

Mtz848

Aug 3, 2013

Cant beat the experience! The staff is friendly and willing to help you get the vehicle you want! Thank you for everything! Best dealership in the Valley!!

a002134

Aug 2, 2013

Great experience with this dealership. Thanks to James, I was in and out in a matter of hours with my new Juke. Great guy ~ Midway is Blessed to have someone like that on their team. Keep up the good work:)

tommieg22

Aug 2, 2013

My experience with this dealership was great. They are very friendly and take care of all of your questions. I will be sure to recommend friends and family!!

Vondelere930

Jul 31, 2013

From the first time I entered Midway Nissan, I have been treated GREAT!!! My sales person is Eric Baisley - GREAT!!! and then dealing with the guys in the Service Department was just as great as in Sales. Everyone there is super friendly and very helpful.Thank you for selling me a wonderful SUV and for having great employees!!!!

dpkdkk1

Jul 31, 2013

Over the years and many cars later, I've learned to dread driving onto a car sales lot. Misway Nissan has changed that perception, as I have to say I had one of the best experiences in buying my new 370Z. Curtious, knowledeable, helpful staff, all from the reception to delivery of my new car. I felt I received nothing but respect from everyone I dealt with, not to mention no pressure. Next time I hear someone I know interested in buying a car, new or used, I'm sending them to Midway Nissan!

smcgee13

Jul 30, 2013

I had a great experience with Midway Nissan. I was turned down previously with trying to trade in my car to get a bigger more reliable car for my growning family and Midway Nissan was more then capable to do just that. I traded in my 2006 honda civic and was able to get into a 2013 nissan rouge. The best part was that they were able to get me into a loan with a much lower interest rate. My interest rate was cut more than half.The time I spent there was very quick I was there for less than 4 hours and they took the time to go over all the paper work til i fully understood everything. If I had to do it again I would go back to Midway Nissan and I have already referred all my friends there as well.

tlufish

Jul 27, 2013

Our experience at Midway nissan was great. Our Salesman and financial person were friendly, honest, and not overbearing. I feel happy with our decision and will return to Midway Nissan and Ron Konazeski for our next car. We will also recommend them to our friends and neighbors.

False Advertising Victim

Jul 21, 2013

False advertising. The price they advertised required that you: 1. already own a nissan, 2. currently have financing on that nissan, 3. get financing through nissan on your the car advertised 4. be active duty military 5. be a recent college grad.

Narcelia

Jul 20, 2013

I appreciated how quickly marty took me in when I was experiencing problems with my clutch...he even kept the car overnight because he had concerns that i might be in a dangerous situation if the clutch went out completely while I was driving on the freeway. In addition, he arranged for a very detailed service of my 2005 Nissan and I appreciated the extra care given to my car including a car wash.

jenniholmes

Jul 18, 2013

I recently purchased a 2013 Altima from Midway Nissan. I had been researching numerous cars and dealerships. I finally decided to visit Midway Nissan,and was so happy with my choice. Scott Sullivann was the best salesman, no pressure,very imformative and new my time was presious! I am very happy with my purchase, quality car and so much more for they money than I excepted! Thank you Midway Nissan!!

ltolifson

Jul 16, 2013

Chris was very helpful, I had my Frontier towed in and he had a new radiator installed and ready to pick up that afternoon.Kudos to Chris! He even had my vehicle washed and ready to pick up.

rneal123

Jul 12, 2013

I contacted Patrick in regards to purchasing a used car and gave him the terms I needed met. (the money i could put down and the monthly payment i needed to be at. i made an appointment and as soon as i got there i was greeted by Jeremy- he brought me to Patrick and immediately he pulled up the cars that would fit in the description of what i was looking for as well as the payment i was interested in. Jaccara came over and was very pleasant- she took me for a drive and i decided i wanted a little more car. we searched the back for a while just looking at different options. once we found something we went back to patrick and he looked everything up, had the car brought down and i fell in love. I ended up buying the 2013 nissan altima instead of the used Altima- i paid a little more than i wanted to but felt very comfortable doing so as Patrick and jaccara explained to me what my advantages were and again i had already fell in love with the car. in the meantime i had two children with me- jaccara took the kids and got the a hot dog, chips and drinks so that i may spend some time with patrick discussing the payments and down payment. Everyone who was involved was so patient, professional and so kind. i can not thank patrick and jaccara enough. i will always come back to Midway Nissan and will recommend to all of my family and friends. Joe in finance was awesome as well, he took the time to explain all of my options on the warrantys and felt very comfortable after purchasing 4 of them that i had made the right choice for me- know one was pushy or discouraging they all treated me like i was there only customer and they truly cared about what I wanted. Thank you again so much

daliap

Jul 10, 2013

customer service was great I didn't feel pressured finance explain everything that I could understand very happy with all the service and my new car

rsb3andme

Jul 5, 2013

From the moment that I walked in to the store, I was genuinely greeted with courtesy and respect. They treated my 16 year old daughter as if her opinion in my car mattered and they went out of their way to ensure that we were both comfortable. They never asked about my credit score in the beginning. they treated me as if I had A1 credit. And when they did ask about my credit there was no judgment and not once did they make me feel bad. They treated me as if I mattered.

shirley53

Jul 5, 2013

I am suppose to be getting my twos car refinanced, as i was told by a certain finace person. I was told to call between may 31 and fune 7 to set up an appt to come in so we can get this done before june 10 and i was also told not to pay a payment in june because both cars were going to be refinanced. i went to the tent sale back in oct of 2012 and was told i would not need to put any money down when it will be time to refinance in june 2013 and i was also told the payments would be MUCH lower than the original payment. i shared with nissa my income and other bills i have each month. when june got here, no one still had not got in touch with me. if my income is $1300.00 per month and i have other bills to pay, how could i afford a $432.00 per month for a car payment? then the following day,i went back to nissan with one of my daughters because on of the sales person said "that i can get another car as long as the other deal on car 1 have not closed so i co-signed my name and my daughter name on car 2 as well!!! i was also told that car 2 will be refinanced along with car 1. When it came time to do the refinance on both cars i never got a call back and it made it look like i was late on car payments with both cars, making my credit looking not so good. when i finally got in touch with the customer service director (who was very helpful in directing me), he stated that he turned my information over to a sales person on june 10 and still i had to keep calling this person and i finally got in touch with this person on july 5th, 2013 and from what he was telling me is that i can bring both cars in to trade for others cars, when in reality, NISSAN WAS GOING TO LOWER MY PAYMENTS ON CAR 1 AND CAR 2!! why would i trade two cars that i have had over 7 months and all the money that was put into both cars. why would nissan treat people unfairly. i have put over $3000.00 down between car 1 and car 2 and invested $11 to $12 thousand dollars in both cars over the pass 7 months regarding car payments . its as if nissan was "leasing the cars to us". I feel as if i dont have the cash to pay the actual payment of car 1 ($432.00) and car 2 ($359.00) they may tell me i have to pay those payments or get something else. i honestly think nissan will tell me that that are not going to lower those payments. my girls have become used to the cars. I even email the general manager to explain my story and that was over a month ago. all i want is my payments to be lowered to $180-$200 for each car as i was promised back in oct 2012, i feel dupped and lied to!! we would have never signed for the vehicles if we knew that the car payments were not going to be lowered through refinancing. it feels like nissan do not care of this situation (simply because i have been waiting over a month to refinance).i think 3 on your side is someone who would listen to my story and maybe they can tell me what is going on. i have 1 question? was i lied to about refinancing my nissan versa and nissan sentra in june of 2013???

Laurie717

Jun 29, 2013

This place has the worst customer service I have ever expierenced. I went in to check out car prices and ended p being talked into a car. My saleman was great but the finance people were HORRIBLE! They were very pushy and not caring. I tried to explain some things to them but they refused to listen. I finally spoke to the manager in finance and he was a complete jerk. This place is over priced and has some of the rudest employees I've ever met.

B D Gray

Jun 28, 2013

Leslie Moses, the Customer Service Manager is the greatest thing to happen to the automobile industry since the invention of the internal combustion engine! Seriously.. she does an incredible job. I bought my last car from Midway Nissan, have had all my service done with Leslie, and in a year or two when I buy my next car, my preference will be to buy it where Leslie will be handling the service. Thank you Leslie. You have done a great job servicing my car for 60K miles!

ilovemia112507

Jun 27, 2013

I gave this rating because everyone was helpful. All the employees took the time to explain things to me and help me understand everything. They were al great.

mrscrewmachine

Jun 27, 2013

Leslie Moses, the Customer Service Manager is the greatest thing to happen to the automobile industry since the invention of the internal combustion engine!Seriously.. she does an incredible job. I bought my last car from Midway Nissan, have had all my service done with Leslie, and in a year or two when I buy my next car, my preference will be to buy it where Leslie will be handling the service.Thank you Leslie. You have done a great job servicing my car for 60K miles!

BobShams

Jun 21, 2013

My Visit with service department was good and efficient , Leslie the service adviser was very friendly and helpful w/ my visit . She made all the recommendation for servicing my Murano , and reflect all the their discounts to my final bill .

hamiltondysart

Jun 19, 2013

my wife and I went to a tent sale and decided to purchase a Truck there. My wife has had some credit problems in the past so the interest was a little high but they said they could get it lower once we went in. We ended up seeing Joe Ng and instead of lowing the interest he raised it and for whatever reason my wife still signed for a high interest loan. We will never deal with this dealer again .

Susan C

Jun 17, 2013

Andrew Sammis in Service was a pleasure to work with.

robinjohnson3

Jun 14, 2013

I just purchased a new 2013 Nissan Rogue. My experience was wonderful. Scott was the salesman that helped me. I was impressed with their focus on customer service. In this day and age, the customers voice/opinion can be shared across the internet in a matter of seconds. Midway is very customer focused and I really liked that. Matt was the employee I worked with in finance. He was very efficient and explained things in a way I could understand. I appreciated him being considerate of my time and having everything together and ready to go when we sat down to start signing paper work. Overall, my experience was exceptional. I would come back to Midway Nissan in a heartbeat and would recommend them to my friends and family. Thanks for a great experience!! A+

tqkmall

Jun 14, 2013

Excellent dealership to deal with. Waiting to get in with finance was a bit slow, but once there, the process was very quick! Overall, very satisfied with my experience.

jessicaayala24

Jun 10, 2013

i went into the dealership looking to trade in my car after a very unpleasant experience with the last dealership i was helped right away and everyone was very courteous they made the process very pleasant and i ended up with a car that i love

nif615

Jun 9, 2013

I had a great experience at Midway. I did not feel pressured and felt respected along the way. I did not make a decision the first visit and that was very much respected. I came back the next week with my decision and purchase parameters. Everyone did a wonderful job getting me into the car I wanted at the price I wanted. Great job all around! I will continue to service my car here as I feel they deserve my business!

rodriguezr728

Jun 7, 2013

MY experience with midway nissan was overall pretty good. Everybody was so friendly and helpful. Our salesman Cindy was very good and did everything on her hands to help us get what we wanted.

dogparkdad

Jun 3, 2013

Until recently, I had not been to Midway Nissan in quite some time as I have not received quality service since the purchase of my vehicle from them in 2010. I went to this location for service a few times but the staff was usually not very helpful and the quality of service never seemed quite up to par. Over the last year or more I have been taking my car to another NIssan dealership much further than the few miles away that Midway is to me simply because the customer service and quality of their work is very good. I received a complimentary Oil Change and vehicle inspection coupon two weeks ago and decided to give it a try. It was also the perfect opportunity to give them a fair chance in the event the customer service and the quality of their work had improved. With that being said, I scheduled an appointment for the following day to include an oil change, a full inspection and a car wash. I felt good about giving them another try and the possibility of them having improved as they are so close to me when I need service. I showed up to my appointment ten minutes before my scheduled time, was told the guys were still at lunch and was asked to wait in the lobby waiting area. I sat in the Lobby from 1pm - 2:35 waiting for a service I was expecting to be 30-45 minutes max. Once my car was finished I get a phone call and it was the service advisor who took my keys and asked me to wait in the lobby. He asks where I am and when I tell him that I am in the lobby he tells me my car is ready and near the curb. I walk out to find him and my car and then he tells me I need to go back into the lobby to the cashier so we walk back into the lobby he just called me out of. I follow him to the counter, he drops off the paperwork and he leaves. I stand at the counter waiting until the female asks for a signature, hands me my copy and says I'm done. I ask if owe anything and if I get my vehicle report and was told I owed nothing as it was a coupon and there was no report.I have received a sort of "service report" from this location in the past and each time I go to my current Nissan dealership, I never leave without a service representative going over that with me and giving me a copy for my records. Upon leaving the lobby to find my car I notice immediately my car was not washed, even though I checked the specific box for a car wash when scheduling my appointment. I thought it was not enough to be bothered as my experience was becoming reminiscent of past service appointments so I got in my car and headed home. Once I was home I didn't have much to do so my car was parked in my drive way the rest of the evening until the following morning. I went to work and notice when I get home after work that I had leaked oil onto my driveway. I made a couple phone calls to Midway that evening and the following morning and was referred to a couple different people. First a service rep who never answered the phone and then I left a voice mail message for the service manager to call me. The following morning I have my car taken to a local garage to have it looked at and as we are inspecting the hood I also notice none of the fluids are topped off and I assumed that was something that was part of the inspection and oil change as it is always done where I take my car to now. Once my car is taken into the garage and inspected the mechanic tells me when the oil was changed, they never replaced the gasket(s) when plugging the drain. They drain the oil, replace the gasket(s) and complete a new oil change and all was well upon leaving the local garage. I called the service manager again and left another message to which she (Lisa Wylie) replied the following day while I was at work and she left a message. I returned her call that afternoon on my break, which was four days ago, and have yet to hear from anyone since then. Did I expect too much considering I was using a coupon for a Complimentary Oil Change and Inspection?

dede0980

Jun 1, 2013

Came to Midway Nissan because I was interested in purchasing a Nissan Pathfinder. I was helped by Ryan who actually made buying a car a way better experience and gave me hope that if I ever want to purchase a vehicle again it won't be a horrible experience. Ryan was very honest and straight forward didn't give me false hope. I did leave with a brand new 2013 Nissan Altima, though this wasn't the vehicle I came to purchase, I am very happy with it. I would totally recommend anyone looking to buy a new vehicle to one but a Nissan and two go Midway Nissan to purchase your new car, and make sure you ask for Ryan.

RubenAlmeda

May 29, 2013

As soon as I pulled in I had someone there to help me! I was greeted by Matt P. He was great! It was my first time purchasing a car and he helped me a lot. He explained the whole buying process to me which was good because I didn't have much knowledge when I went. He definitely was a big help and met my financial needs. I will definitely be going back in the future when I'm ready to get a new car!

Andreap21

May 28, 2013

Amazing service! I would highly recommend this dealership to family and friends. The customer service I received was exceptional and I will spread the word

walkerjr

May 25, 2013

Staff were amazing and professional. I had a great experience and would recommended dealership said everyone if they're looking for a car. Thank you

PickyConsumer2013

May 22, 2013

Visited this dealership two times to trade in my Nissan Titan and didn't have any luck - until we worked with Matt! Luckily, Matt was able to help us trade in our Titan for a more economical vehicle that met our current lifestyle needs. I was happy that he listened to the features that mattered in our purchasing decisions and brought us a beautiful 2013 Altima that was exactly what we wanted. Matt and Jo worked together to get us out of the dealership in a reasonable time. Matt even brought us Panda Express while we waited! We were so happy with our experience, thanks to Matt, that we traded in our other vehicle for a 2013 Maxima the next week. Make sure to ask for Matt if you want to work with someone who gives the best customer service we've experienced at any dealership.

vettell

May 21, 2013

Awesome group of people from sales to finance. Staff is awesome, friendly and helpful. I will continue to purchase my vehicles at Midway Nissan as well as refer my friends and family. James Coburn my salesperson is very knowledgeable and went the extra mile to make sure I was satisfied with my purchase.

Stoneking84

May 20, 2013

This whole experience was great, and PURELY for the fact that Justin Strohl assisted me.There were two associates there that almost made me walk away completely becauseof their bad attitudes. Other than that, It was a great experience. Justin Strohl got me to purchaseand because of him, my two other brothers purchased. Justin kept it professional from the time I firststepped foot into the dealership until the time I drove off in my brand new car! Definitely a VALUABLE asset to the company.

ccastillo13

May 20, 2013

It was my first time buying a new car and I was very thankful to have found them everyone was helful and answered all my questions I would deffinately recomend midway Nissan

Charles235

May 20, 2013

Alex made the experience worth the wait when waiting for approval. I would highly recommend Midway Nissan to any and everyone who ask about our vehicle and our experience. Please keep up the excellent customer service. Thank you Midway Nissan.From the Locke Family.

KJLove

May 13, 2013

My experience with MIDWAY NISSAN was absolutely AMAZING!!! I had been let down at another dealership before I drove into this place. With my terrible credit, I had very low expectations! As soon as I parked, the sales person that assisted me was unbelievable! My original plan was to apply at FOUR or more dealerships and see who could help me. Once I set foot in this dealership, my search was over. I was in and out within 3 hours. (including the search, test drive, negotiations, paperwork, and new car tutorial) I would recommend ANYBODY to go to MIDWAY NISSAN when in search of a new or used vehicle.

John B

May 12, 2013

My service adviser is always looking out for my needs and Andy Samis prov ides outstanding service.

Maryann Frati

May 10, 2013

At Midway Nissan's service dept, they always do a great job. But three people I've dealt with particularly stand out. All three are proof-positive that character really matters: I'd push my car for a mile in the heat of an August afternoon, to get it to Service Advisor LESLIE MOSES. She's the real deal! Hers is the most sincere and totally authentic customer service I have ever experienced. Without fail, she gives you the straight story. She follows through on her word. She is frank and open. Her friendliness is absolutely genuine. And, by the way, she knows her stuff. DITTO ON BRUCE WATERS In Midway's collision department. He's easygoing and down to earth when you talk to him, and he is knowledgeable and fair in handling your job. When he answers your questions, you know exactly what to expect. Talking to him for the very first time, it was obvious to me that it was important to him, because of his own personal values, that my job be done the right way, with the best possible result! Finally, ROBERT LUCERO, the manager of the service dept. Perhaps he is the reason so many people at Midway's service department are so easy to deal with and follow through so well. Because it's obvious, when you meet him, that here is an honorable man, a kind man, an intelligent, organized man who does not see responsibility as a burden. I have no doubt that he takes real pleasure in making his department run smoothly and well. These three are excellent examples of the kind of people who make the world run properly--the kind whose word you can count on. The qualities that make them good at their jobs are qualities that matter a great deal in living life. These three are the kind of people who make the people who interact with them happy, because character matters. Character, in fact, is everything. And here are three people to whom character obviously means a lot, three people who have no trouble staying in touch with their humanity, even in today's untrustworthy and disintegrating world--even in a car dealership, for God's sake!

crgalleg

May 10, 2013

I am very satisfied with my first time car buying experience at Midway Nissan. James was very helpful and did not try to steer me away from the car I truly wanted to purchase. Everyone was friendly and it didn't take as long as I thought it would from start to finish. It was hassle free.

mfrati

May 10, 2013

At Midway Nissan's service dept, they always do a great job. But three people I've dealt with particularly stand out. All three are proof-positive that character really matters: I'd push my car for a mile in the heat of an August afternoon, to get it to Service Advisor LESLIE MOSES. She's the real deal! Hers is the most sincere and totally authentic customer service I have ever experienced. Without fail, she gives you the straight story. She follows through on her word. She is frank and open. Her friendliness is absolutely genuine. And, by the way, she knows her stuff. DITTO ON BRUCE WATERS In Midway's collision department. He's easygoing and down to earth when you talk to him, and he is knowledgeable and fair in handling your job. When he answers your questions, you know exactly what to expect. Talking to him for the very first time, it was obvious to me that it was important to him, because of his own personal values, that my job be done the right way, with the best possible result! Finally, ROBERT LUCERO, the manager of the service dept. Perhaps he is the reason so many people at Midway's service department are so easy to deal with and follow through so well. Because it's obvious, when you meet him, that here is an honorable man, a kind man, an intelligent, organized man who does not see responsibility as a burden. I have no doubt that he takes real pleasure in making his department run smoothly and well. These three are excellent examples of the kind of people who make the world run properly--the kind whose word you can count on. The qualities that make them good at their jobs are qualities that matter a great deal in living life. These three are the kind of people who make the people who interact with them happy, because character matters. Character, in fact, is everything. And here are three people to whom character obviously means a lot, three people who have no trouble staying in touch with their humanity, even in today's untrustworthy and disintegrating world--even in a car dealership, for God's sake!

ccarlin

May 8, 2013

I have brought my car into the service department several times. EVERY time I have had amazing customer service! Andy (the Service Advisor) is very friendly and knowledgable! He always makes me feel comfortable as he explains in detail the services that need and more importantly, THINGS I DON"T NEED. As a female, it's nice to not feel taken advantage of while dealing with a car dealership. Aaron, the customer Service director also continuously ensures that I am taken care of. I will continue to trust my car with them!

mrycat54

May 7, 2013

totally mishandled our deal-lied to by salesman-to really messing up in finance-miscommunications all around-I m a loyal Nissan buyer since 1992-and midway customer--never again

rollieman13

May 7, 2013

I have purchased several vehicles from Midway Nissan since 2005, and each time the experience has been exceptional, from the service department to the sales, every question answered. All the employees are very helpful and friendly. I would never go any where else to purchase a vehicle, I always tell everyone, if you need to purchase a vehicle Midway Nissan is the only place to go, the professional and caring staff always make you feel at ease. Dano went above and beyond to get me into my new Titan. Thank You Midway NissanMichael Robinson

Nickname

May 6, 2013

When i brought my vehicle in early i was accomodated and given a ride home. Although i felt it took a bit longer than expected i was informed that the service manager had a difficult time calling my phone. the truck looked great though and I was very happy with the service

pickup

May 5, 2013

Tim Roberts makes my service experience wonderful. He is very professional and takes care of a customer they way a customer likes to be treated. I don't want anyone but Tim to take take care of us as a service manager. Thank you Tim

Tortoise Breeder

May 4, 2013

I took my 2007 Nissan Frontier to Midway Nissan to get the windshield washer bucket replaced (cracked) and get the lock on my tailgate fixed. They finished in about an hour and the price was reasonable.

Homeschooler

May 2, 2013

Although I wish I could have gotten an appointment sooner to bring my car in for repair (I had to wait 3 business days), the service in the Repair department was great. Quick with very good communication. The cashier was very nice and the shuttle service to and from my house was a very much appreciated service.

karen

Apr 27, 2013

Fast service and everyone was nice and polite. Your service waiting room very nice although just for your information Peoria Nissan has donuts and water bottles.

valerie12

Apr 20, 2013

After an impressively negative experience with a previous dealership, I had to get rid of the car that I had. Midway Nissan was wonderful in helping me get rid of the car in the easiest and best way possible. I left the experience confused by the fact that I actually enjoyed my time at a car dealership. Yes, I actually ENJOYED my time there. Weird, I know. The people there are absolutely spectacular and do everything in their power to make sure that you are having a good experience. Very impressive.

KT89

Apr 14, 2013

A few weeks ago, I went to Midway Nissan, and did not have a good experience. I was upset about it, and the manager was kind and considerate when helping resolve my issue. This proves that Midway Nissan does indeed care about both their customers and their potential customers.

Hoppa19

Apr 11, 2013

Kudos to the service department for bringing back Leslie!! Your service department is good but with her around it is great! Although you as a corporation may not see the friendly and personal service that she provides. The little guys do. It is nice to know that not everyone cares about my wallet. Instead she cares about me. Her attention to detail is fabulous. She always helps me by checking my Nissan points to see how I can save money. She updates me via email or phone and always with a personal humorous touch. I have and will continue to refer people to Midway Nissan service department. Again yay you for bringing her back!!!!

Hoppa19

Apr 11, 2013

Kudos to the service department for bringing back Leslie!! Your service department is good but with her around it is great! Although you as a corporation may not see the friendly and personal service that she provides. The little guys do. It is nice to know that not everyone cares about my wallet. Instead she cares about me. Her attention to detail is fabulous. She always helps me by checking my Nissan points to see how I can save money. She updates me via email or phone and always with a personal humorous touch. I have and will continue to refer people to Midway Nissan service department. Again yay you for bringing her back!!!!

alondra12

Apr 9, 2013

I had a wonderful experience with midway nissan. as soon as you walk in you feel welcome and comfortable. my salesman was awesome very professional, friendly and honest. he answered all my questions and help me with my concerns and budget. I am now a happy owner of a Rogue

jjomorr1000

Apr 8, 2013

THIS WAS THE BEST CAR PURCHASE EXPERIENCE I HAVE EVER HAD!!!! EVERYONE WAS FRIENDLY, FAST, AND ACCOMIDATING.....I WILL DEFINATELY REFER MIDWAY TO MY CLIENTS AND FRIENDS!THANKS!!!!!!!!!!!!!

5nissanlovers

Apr 7, 2013

Mr. Strohl helped us determine that the 2012 Murano in-stock was the preferred choice for a new car. When we returned for a 2nd look, the car was unavailable because it was borrowed for a few days by another prospect. Justin continually monitored the status of the car and promptly notified us when it became available again. We really appreciated the early, "no nonsense" approach to providng the best discount possible and then kept that price through contract close. Delivery was made at a tent sale and several items were incomplete at pickup. Soon thereafter I received the missing floor mats via ground carrier, the fuel tank was completely filled when it was brought to the dealership for Zakteck treatment, and spots on the carpet were treated and removed during this first treatment. Everyone at the dealer was very supportive and helpful in completing the sale and providing services for the incomplete items after purchase. Again, Mr. Strohl's efforts and attention to our needs is very appreciated and he deserves our best possible rating! Way to go, Justin!! Brian and Cheryl Hicks

XterraMan84

Apr 4, 2013

I purchased a vehicle from Midway Nissan in 2008 and have been taking it back regularly for scheduled maintenance. My vehicle has had a few repairs done under warranty and service has always been excellent. Everyone is professional, and kind. Midway Nissan cares about their customers and I would definitely recommend them.

JAS123

Apr 3, 2013

Paul M. worked VERY hard for me & I greatly appreciated it! He even found me a loan with a lower rate. He worked with my situation like a super hero till he saved the damsel in distress (moi). It's a shame Justin could not get credit for the 2nd deal. I do recommend you dealership whenever it comes up & have cards for Justin to pass out to whoever needs a good salesman. Justin took all my phone calls on or off duty, he is a gem, you must keep him. Thank you all who worked with me (& my many, many calls to the finance dept. you all know who I am by now), & for fixing 'Bluebell' my other 1st brand new car. The new one now is called (the little girl I nanny for named him) Rhino. Thank you all. JAS

BHappy

Mar 29, 2013

We were directed to you from another Nissan dealership. They knew your inventory had the car of our dreams. The sales representative warned me about your willingness to do business but I was confident we could reach an agreement. We were willing to purchase the car site unseen with communications and pictures and a trustworthy team. Your sales representative's written statements about prices were changed when they knew we wanted the car, prices quoted were not upheld, and deals promised regarding gift cards were taken back. This made me wonder what we could believe and trust with this sales representative. I brought this to your representatives attention, Ms. Mayorga, and referred to her statement "earn my business", "respond to me and receive a $50 gift car, "$43,670" I received a typical response of sorry it wasn't part of how you do business there and an excuse because I do not live in Arizona. I was in fact communicating through internet sales which communicates with people all over the United States. I then received a message from her manager, Ms. Lopez, who was the most incompetent and unfriendly customer representative I could imagine. She threatened me saying I was not to use any internet communications or she would have them erased. I am really sad that I will not be able to purchase the car I was looking to buy there. But, the the exceptionally poor customer service and the dishonesty, makes it impossible to trust anything they say. Buyer beware!!! I should have listened to my local dealer when they warned me about this specific dealership in the first place.

J. Bolton

Mar 29, 2013

Very pleasant experience. Answred all our questions. We traded in a car we had bought there in 2009 for a 2013 Altima. We would highly recommend this dealership.

Kimberly40

Mar 29, 2013

One of the easiest car buying experiences I have had in a long time. Salesman was great, as well as the finance manager. I am hoping the service department runs as smoothly.

blesure52

Mar 28, 2013

I love Midway Nissan. I have bought two cars from them and worked with Josh Pinnegan who is absolutely the best! He made the experience exciting, fun and easy. He went out of his way to help me understand exactly what I was buying and gave me a Great deal. I would totally recommend him to all my friends interested in buying a Nissan.

JKM

Mar 25, 2013

I found a vehicle on their website that I really liked. Before driving an hour to their dealership I called and talked to Robert Bridgewater. He assured me that the vehicle was still available so I told him I was on my way. Once I arrived there Robert passed me on to someone else whom I had to walk the lot with for 20 minutes before figuring out that the vehicle was in fact not there anymore. The dealership did reimburse me for me for the waste of gas and time that this trip costed.

truck person

Mar 22, 2013

I have found the support I needed to keep my truck running for a long time to come. Honest answers, not selling what I don't need. Detailed information on maintenance and maintaining value. I am so stress relieved to have honest support to keep me securly on the road.

Titan Driver

Mar 21, 2013

One of the few I have found that works for the customer. I was very impressed with Chris Grashel's approach to helping us clear up our issue with our paper work & his kindness even through I was frustrated. Thanks again Chris.

jperdue12

Mar 18, 2013

My overall experience with Midway Nissan has been nothing short of excellent every single visit. I currently have a Nissan Rogue which I use as a work vehicle so I am constantly getting regular oil changes and extensive maintenance done. No matter the extent of the issue ranging from minor to extreme the staff is always ready to help and get the job done right and in a very timely manner. I have made appointments which were withheld and done as quickly as I was told; I have also walked in without an appointment and have been greeted just as friendly and helped just as fast and timely. from getting a quick oil change to having to leave my vehicle for a few days and taking a rental car from Nissan it has always been the absolute best customer service, quick professional service, the friendliest staff, very reasonable pricing and specifically my preferred employee I always go through Leslie Moses always checks if I qualify for any special deals and/or and coupons etc. which is very greatly appreciated from myself and my company. The overall experience is absolutely stellar and I could not be happier with my ongoing experiences with Leslie Moses and here spectacular team of technicians.

broncosfan

Mar 14, 2013

I came to midway to have my older nissan worked on and was highly recommended to make sure I request leslie moses. She was extremely i with answering all my questions and being very honest about what rewlly needs to be done and what could wait. This was a huge surprise coming from an employee of a dealership. That alone was enough to bring me back to your business from here on out for anything I need to get done to. Any of my vehicles and will recommend all my friends and family to go see leslie!! You should think about having her do classes for the rest and all future service advisors you employ. Thank you again to leslie for making an expected nightmare visit actually turn out helpful as well as fun!!

Trisha

Mar 14, 2013

Took my car in for routine maint. I was very pleased with the service. Scott was my service tech and he was polite and knowledgeable. I am very happy with midway nissam and will continue to give themy businezs. Trisha Kohn

csosa9

Mar 13, 2013

Went here for a Nissan Versa 2013 internet price of 11,160 automatic.Called first to see if they had it for the price as in add they said they said yes it was that price and they did have it!!!Went there that night only to find that it is not truth to get that price you have to qualify for a bunch of discounts!!!Which I did not qualify for such as collage student,vet so on....!!Then to add to it they want me to do a credit app when I don't even know the true price of the car that will be sold to me as???To make it worse I never drove it come on please !Don't go here save your self the time and hassle!Who in the world will buy a car if they don't know what you will pay for it and you never drove it poor customer service never go there!!! The problem continues Sat 3/16/13 I went to the talking stick tent sale because I got a call form you guys again I was told come and you would make it right you were sorry yadada...and this time it was for a 2013 Nissan Vesra or even a 2011 even 2012 and I told you guys again don't waste my time and I won,t waste yours I have a deal at another dealership for a 2011 Nissa Vesra for 12thousand dollars out the door tax title,lic,docs if you can beat that or stay close for a new one I will go !They said yes!Well I go and they get me to try I brand new one for 13,979 fees 715.00 2500.00 for my trade 2000.00 down 72 mo at10.50% monthly payment of 265.00 which is very deceiving cause if you do the math the payment is higher.To make matters worse when it comes time to sign your people add in 345 wax some thing I did not ask for 2000.00 extended warranty 700.00 gap insurance all things I did not asked for when I asked for you to take them out you guys said the bank would not let you so many lies and you also thought because I was alone and a lady you had me and I was going to sign when it was time to sign I saw all those questionable things there and I was telling the guy who sits there with me to explain all those add ons and he said to me I don't have time to sit here and argue with you about the math we can do it all day but I don't have time so I tell him let me call my brother can you talk to him for me he says no i got lots of DEALS I don't have time at the end i walk out thank GOD buyer beware these guys prey on people they think don't know the numbers and women !!Never go here especially if you are a lady!!!!Stay away!

anonymous

Mar 12, 2013

Leslie Moses made my experience awesome I would highly recommend this dealership to everyone because of Leslie Moses!! She has spunk and personality... so it wasn't the same old boring visit to a normal average service drive. In fact I look forward to coming back for my next service!

Jessica

Mar 11, 2013

I purchased my car back in May of 2012. Since I bought the car, I have had to keep up on the maintenance. Every time I need to service my car, I directly call Angela. She is, without a doubt, the best associate I have worked with at Midway. Whenever I have needed something, she delivers. She is efficient and reliable to her customers. I recommend Angela to anyone and EVERYONE!!! She is fantastic. Because of her, my family and I will continue to purchase Nissan vehicles. Thank you again Angela, you are awesome!!!

Deviantyoda

Mar 11, 2013

My smal family was growing and getting ready to have our 4th child and we needed a larger vehicle. Joshua Pinnegar jumped throguh hoops, made phone calls, and did everything in his power to deliver on his promise to get us in an affordable vehicle that would suit our needs. At the end of the day he had managed to get us into a 2010 Chrysler Town and Country Touring with very low miles and a payment in the relative range of what we asked for. At the end of the day he even helped me deliver it to my home 65 miles away on his own time I just covered his gas. He even calmed hte storm at one point when I got irritated with a sales manager who was confused about our needs. Over all this was a great sales experience made possible by Joshua Pinnegar and I was impressed so much thta I have committed to buy my next two vehicles from him exculsively. Midway Nissan and their staff do live up to their claims. It is a great company at least from my experience.On top of all of this Juan at finance even compensated me gap insurance and a new warranty. Couldnt be happier.

linda

Mar 8, 2013

you know what I wanted done in repairs, Tim Roberts hears what I say and helpme in what repairs are needed. Even to fix the window motor going slower and just have the inside track cleaned to fix it. thank you.

Crystalynn Largo

Mar 7, 2013

I recently had my car service with Midway Nissa. I actually quit going there because Leslie wasnt working there anymore. As soon as i found out she started back I came back. She goes above and beyond to assist me in any questions i need. She knows what needs to be done. If anything changes she is immediately emailing or calling me on what is more important than the other. I am so glad she is back Leslie Moses vibrant attitude is just amazing, she truly makes you feel comfortable with the work that's being done and offers none of the nonsense that some dealers try. .... KEEP HER Crystalynn Largo

clargo

Mar 7, 2013

I recently had my car service with Midway Nissan. I actually quit going there because Leslie wasnt working there anymore. As soon as i found out she started back I came back. She goes above and beyond to assist me in any questions i need. She knows what needs to be done. If anything changes she is immediately emailing or calling me on what is more important than the other. I am so glad she is back.... KEEP HER Crystalynn Largo

Klaus

Mar 1, 2013

Excellent service department, Tim Roberts is great!

visitor

Feb 28, 2013

Tim Roberts was excellent in explaining service. very courteous. He should be used in training sessions to show employees how to work with customers.

Papa Chuck

Feb 26, 2013

Great Service is the hallmark of Midway Nissan. We always enjoy the prompt and experienced service and believe that this makes for the start of a wonderful day.

amstellight

Feb 25, 2013

We had visited two other Nissan dealerships prior to visiting Midway Nissan. We knew that we were going to purchase a car and did not feel comfortable with how pushy the employees were at the other dealerships. We initially contacted Erica by email and received a timely response. She answered all of our questions including what additional costs we would have on top of the advertised rate. We decided to drive 25 miles out of our way to visit Midway and found it to be worthwhile. Justin Strohl was excellent in providing top notch customer satisfaction and did everything that he could to find us the car that we were looking for. After what started out to be a frustrating experience at the other dealerships we ended up being extremely satisfied. We would strongly recommend visiting Midway Nissan. Make sure to ask for Justin he will work hard to get you what you want.

fenrisw01f

Feb 23, 2013

Midway is about 10 times better than Pinnacle Nissan. I bought a cube from Pinnacle at a tent event about 3 years ago and I have never been lied to and run around in circles more than by them.Midway on the other hand may not be the fastest, but they do it right. Went in to get a new cube, and it took about 6 hours. But didn't get jerked around. Jay did a great job and I couldn't be happier with my new cube. Good price too, but if you like cubes, don't expect a ton of selection. They only have a few new ones at any given time. Versas and Sentras? A lot. But I'm 6' 5" and those don't work well. Cube all the way!

Martha79

Feb 21, 2013

I would definately recommend to family and friends they are great people very informative and help you out in every way possible! All employees were very friendly and worked with us to our needs. The did not lie to us in putting us in a vehicle We are very happy with our 2013 Nissan Altima.

JBhatt

Feb 20, 2013

I leased a Nissan Leaf from Midway Nissan. The efficiency in sales process was exceptional. Sales Person was very knowledgeble about the vehicle. I had to get my windows tinted - the service department gave me a car to drive while they had the windows tinted. My vehicle was fully charged/clean and ready to go when i picked it up. I would highly recommend this dealership.

Victoria

Feb 17, 2013

I am so pleased with everyone I came into contact with at Midway - words can not express hoe I feel - your custom service is bar-none!!

Chacha71322

Feb 15, 2013

I had been looking for months for my first car. I went to so many different Chevy and Ford dealers and wasn't ever fully satisfied with the prices and the service I was receiving. I finally decided to check out midway and found the car I really wanted! The guys there helped me out a lot and ended helping me get the new car of my dreams at the price I needed it to be at! Thank you Midway for making the dream of getting my own car possible!

marthabulkeley2

Feb 13, 2013

The sales team was very friendly, courtious, knowledgeable and helpful. They made the experience comfortable. The deal offered was very acceptable. Recommend Auto Team first.

dogsuki

Feb 11, 2013

Everything was great. I love your dealership. This is my second time buying from you and it was better than the first (which was really great too!) All of the people I came in contact with were very friendly and welcoming.

sarac123

Feb 5, 2013

I loved my experience and my new car , plus got a great warranty and service on my new versa, i will only make my future purchases with midway!

Ben Southgate

Feb 4, 2013

Exceptional Customer Service and Absolutely Outstanding! Hands down by far the best service I have ever received from a Dealer. I have bought from here and have my Vehicles Serviced here. I now trust only Leslie and Tim to look after them. Leslie Moses vibrant attitude is just amazing, she truly makes you feel comfortable with the work that's being done and offers none of the nonsense that some dealers try. Fantastic service great people. Eric Bailey in New Car sales was also very friendly, knew his vehicles and easy to get along with. No games, straight to the point.! Thank Eric!

nebage

Feb 4, 2013

Exceptional Customer Service! Hands down by far the best service I have ever received from a Dealer. I have bought from here and have my Vehicles Serviced here. I now trust only Leslie and Tim to look after them. Leslie Moses vibrant attitude is just amazing, she truly makes you feel comfortable with the work that's being done and offers none of the nonsense that some dealers try. Fantastic service great people. Thank you Tim and Leslie. Now just bring back my old Tech Ryan and I'll be over the moon!

College_Girl13

Feb 3, 2013

Midway Nissan is the only place I will shop for a car. My sales person Tre Fields was very friendly and professional! He made my car shopping experience great.

luke83

Feb 1, 2013

We recently purchased a new Versa from Midway Nissan. I had been in contact with David Dockstader (Internet manager) to run a credit check and answer any questions I had. He was very helpful, and always responded in a timely manner. Sam & Scott were the salesmen that helped us. They weren't the typical pushy salesmen. They were very honest and helpful. They went above and beyond to make this a good experience. Juan helped us with our financing. He did a great job at getting our payments where we wanted them and at a good interest rate. All the staff members that we were in contact with were very friendly, knowledgeable, honest and helpful. This was our best car buying experience & I would recommend them to anyone.

veronica71673

Jan 30, 2013

we had a great experiance over all. They gave us a great deal. They treated us with respect and helped in which ever way they could. The vehicle we purchased is what we where looking for. The price was really great. We would recommand Midway Nissan to anyone! Very happy with our new car!! Thanks Midway Nissan!

a42n81

Jan 28, 2013

Midway Nissan, you have a 'diamond in the rough' in Kaytee Kelly and when I'm able to purchase a car it WILL be due to her and her motivation & integrity. I checked Midway Nissan's website after hearing a radio commercial claiming that all credit applications would be approved. Being credit & financially challenged (and VERY skeptical) I clicked on a vehicle and stumbled upon the reviews about Kaytee Kelly which made me then pick up the phone and call her. She took information from me and then called back straight away to advise that my credit application had been approved. Due to her confidence and positive attitude, we agreed to meet the following day and let me say, I wasn't disappointed. She was informative, motivated, polite, and patient. After going thru the getting to know you and test drive process, I was very impressed and trusted her. She was attentive to my deal and kept me informed every step of the way during the finance process. Unfortunately, (remember, I'm credit and financially challenged), I wasn't comfortable with my deal and after 4 hours I chose to leave Midway Nissan. Kaytee didn't give up. She was so determined to find a car for me and she did. Due to her determination I decided to try it again only to have to make the same decision (again, my choice and no pressure ever from Kaytee or Midway which I greatly appreciated). From 10a - 6p, her entire work day, she tried to make this purchase a reality. She even bought lunch for us, we were there for so long. The following day, she called and during that conversation she again expressed her confidence in her ability to 'make this deal happen' for me when I was financially comfortable.I highly recommend KAYTEE KELLY as the Go-To Salesperson when purchasing a vehicle from Midway Nissan. The reviews about her are an accurate reflection of her professionalism; however, they don't tell you (but I will) that she will go more than above and beyond to put her clients in a vehicle that they want and can comfortably afford. I'm sure that with the mentorship of Midway Nissan and also her manager, Patrick Fairley, she will continue to be a definitive and valuable asset to the team and dealership. As stated earlier, the overall experience was so positive and unlike any previous car dealer experiences. Kaytee Kelly is the reason that when I am in a better position to buy my car, Kaytee will be the person to sell it to me. My advice is to anyone looking to purchase a car, do yourself a favor, and contact Kaytee!! You'll be happy you did.

PesoK

Jan 28, 2013

Kent and Julio made my first experience purchasing a car a great and comfortable one!They showed they cared and listened to what it is that I wanted. Kent was the farthest thing from a "grease-ball" salesman. He was down to earth and made the day enjoyable for both my Dad and I. I have already referred a few of my friends to go there. I would not place my name on something that I did not feel was creditable or worth my time...Midway Nissan was worth my time. I am glad I chose this dealership and look forward to working with them. **Hooked a girl up too with the tinting. Much appreciated :)

John Doe

Jan 26, 2013

I saw the advertised price on the vehicle that I wanted. I e-mailed the dealer for a quote and break-down of the pricing. When I received the break-down of the pricing, it was certainly not what was advertised. I then did my own tabulation, using the advertised price, then adding the city sales tax to the advertised price, and then adding the estimated title, license, dealer destination fee, and the listed doc fee. I then wrote back with my tabulation and even added an additional $400 as extra commision. I would have paid according to the advertised price. I was an eager buyer, but I received a very slow response after I sent my tabulation. By the time someone had called me, after I had waited a whole day for a response, I had already found something else. The lesson to be learned is that: be prompt with an eager buy (I had many dealers trying to contact me, and yet I picked Midway); fair advertising (if not, explain that it was an error immediately); be willing to sell quick with that advertised price. Dealers are known to have a particular "discount" vehicle as a marketing tool to advertise, so as to prompt interest. Be ready to sell that if the specified vehicle is available and not play the semantic game. The business world is competitive -- especailly in sales. In sum, I really would have loved to have been a customer.

Happy customer

Jan 24, 2013

I'm so happy I bought my second car from midway. I was pleased with the service I got with the sales department but I'm the most impressed with the service department. Leslie Moses has made this whole experience so pleasant! She has gone above and beyond what it takes for customer care. I love my rogue and I know now if I ever have any issues I can be worry free and I never thought I would get that kind of service at any dealership. Thank you again Midway!

MattDWarters

Jan 24, 2013

Buying a new car is usually a hassle but Kaytee made it a pleasant experience. She was the friendliest and most helpful person I've ever dealt with at a car dealership. If you go to Midway Nissan request her you won't regret it. Thank you Kaytee for all your help.

rosemarymiller

Jan 22, 2013

I had bad experiences purchasing used cars in the past. So I get online and I am just looking before I start trying to purchase a car. Had about 2000.00 to put down on a car, but I wanted to see how I would be played. Already had an appointment with Camelback Dealer in case the game playing started. The online saleperson answered my chat, and I explained that I was a credit challenge before I came in, and told him that I did not want to waste his or my time, I gave him my information prior to even thinking about coming in, because I wanted them to look at my credit first. Rashad called me back and we schedule me to meet Ed Brown in the morning. I get there and no Ed, but another sales person is introduced to me. We go looking as the Versa and test drive the car, and he supposedly looked at my credit the day before and we were ready to go. The light is starting to come on, because this guy wants to give me 3000.00 for a 2007 Convertible PY Cruiser with very little physical damage. Up walks this salesperson Patrick, and he is arrogant, and began rudely questioning me about putting down payment and 600.00 a month payments, and asking me about a car accident that happened with the previous, now the value of my 3000.00 car has to go down even further. They were told that I wanted to stay at 350.00 before I walked in the door. I let him know that I did not want to hear one word from him, and me and the other salesman do not know why he came over. Now the salesman that told me everything was alright began asking my for a co-signer. I took my keys, walk out the door with my money and my car, went to another dealer got 8000.00 trade on my PT Cruiser for a 2010 Honda Civic. The dealership experience at the other dealer was laid back, and I was even taken to starbucks for coffee. Patrick had no right to address me in the manner he did, I am an adult all they had to say is we are unable to assist you and I would not have wasted my time, not come at me like he was my daddy.

orlandod

Jan 17, 2013

Kaytee was awesome she made our visit fun and enjoyable will be getting another vehicle from her soon. She is the friendliest person we ever had help us find a vehicle

WCWitherspoon

Jan 11, 2013

One can only say about my previous experience with this specific dealer was one that could be compared to a trip for a root canal or visiting a proctologist...to say the least it wasn't anything near an experience that any one would have enjoyed in the least.Admitedly I was quite skeptic when making the decision to drive back to the dealership from Gilbert to make another attempt at improving my current loan terms. I was quite honestly dead set against returning for anything other than the service that was covered as part of my terms, until I received a call from Kaytee Kelly. Kaytee had contacted me recently having seen that I was in the dealership and didn't complete my 'deal' on that visit. I spoke quite openly and frankly with Kaytee, who admitedly was probably taken aback by it all. She thanked me for my time and I thought that would be it.However, Kaytee called me back and honestly it was her pleasant demeanor on the phone that got me to make the trek from the EV to Midway yet again.From the moment I got on the lot I can not describe in words how incredible this experience was. To simply say that Kaytee was awesome wouldn't do her justice on not only the time she spent with me, but including our conversation that we shared throughout the day. I can't just give credit solely to Kaytee, but I also need to say how great Brian Tills was as a 'sales partner' in the experience. At no time did I ever feel I was being talked down to or that anyone was condescending. I was blunt and upfront with the things I was willing to do and things that in all honesty I wouldn't do; not that I couldn't.Brian & Kaytee spent nearly four hours with me, looking at options, vehicles, programs, rebates and Kaytee even offered to share her lunch, knowing how long that I'd been there.I appreciate all they did for me, but more so I appreciate how I was treated and talked to. Honestly, if not for being my sales team...they'd both be people that I'd probably welcome into my circle of friends; we all just clicked and I felt respected as a person and not seen as a number.I didn't walk in expecting to drive off the lot with a new vehicle, but I did and I'm thrilled with everything. Every single part of the experience fixed the, quite honestly, horrible experience that I had just a few months prior.Midway will have my business, even if I have to drive from Gilbert...as long as they continue to improve by having people like Kaytee.

charlotteblue602

Jan 10, 2013

Kaytee Kelly was our sales person and she was very pleasant to work with and very professional we would recomend this dealer to others akso Thank You Kaytee

JBHATT

Jan 7, 2013

Midway Nissan had a good selection of Leafs - I leased one with no hassle - Salesperson was listening to comprehend and to not simply respond. He was extremely knowledgeble of the product and the competing products as well. Nice People.

Stirshupe

Jan 7, 2013

We came in to trade in our ford mustang on a new Nissan sentra and our experience was great. Kaytee was extremely helpful and very patient with us as we picked the car we wanted. We will be back for our next new car. Thanks kaytee

brizzuto21

Jan 5, 2013

I purchased my first car from Midway Nissan last saturday and was completely satisfied with the whole visit. Everyone was very helpful and worked hard to get what I was looking for. Was very pleased and will recommend this dealership to anyone. Love my new car! Thanks Midway Nissan.

ryle5150

Dec 23, 2012

Overall I am very happy with your dealership. Chris is awesome! He and everyone I have worked with at midway nissan has helped to restored my faith in Nissan dealership service departments. When I buy my next vehicle, I will seriously consider buying another Nissan from your company.

CityGirl

Dec 21, 2012

I bought my car and although it took several hours longer than I would have liked, I have no complaints about the process. I drove away in my new vehicle having paid the price I wanted to pay. I scheduled my first oil change a couple months later. I was impressed that the service writer left me a reminder voice-mail the day before my appointment and because I had added a maintenance package to my financing, the oil change was "free". They also washed my car. The waiting room is nice with free coffee and a tv to watch. Everyone I have encountered at the dealership has been friendly. I don't have any complaints about my dealings with this dealership which is rare in the auto industry. I would also like to mention that I have several family members who have bought and serviced cars here and all good things to say about them too!

unhappy customer

Dec 19, 2012

I saw an ad for a used audi on the internet and i liked the price. I even called and confirmed if it was the price they were actually selling it for and I was told YES. When I go there the price automatically jumped 2000 dollars. When I ask Robert the sales person working on the deal, why they have it advertised lowere on the internet, he replies..... so that we can bring you in !!!!!! Then comes the time for appraisal of my 2008 BMW 535 xi with 60 000 miles. I had done my homework and I knew that it should be around 19500 for a trade in and the guy comes back to me and tells me that the value of my car is 15,000 and asks me to put 10,000 down if I wanted to make a deal on the car I wanted. When I told him I did not want to put a down payment he calls it RIDICULOUS> WE walked away. Stay away from these conniving theives.

Huge Boxing Fan

Dec 17, 2012

Tim Roberts, asst. service manager, took care of me and my vehicle with the utmost respect. Great customer service!

trisha1

Dec 11, 2012

Matt was extreamly helpfull and very friendly. He was very patient and informative with me. I would recommend him to all of my family and friends. I have never had such an enjoyable car buying experience before and I look forward to my next one.I enjoyed working with all of the emplyoees at midway.Patricia Kohn

csalas

Dec 10, 2012

I visited your dealership on 12/08/2012. This was the 3rd visit to your service department and I will say it was the most pleasant of the three, Angela was my service rep and she provided excellent service she is a very friendly and outgoing person, because of her I would recommend your service department to my family and friends!!EXCELLENT SERVICE!!!

Grateful

Dec 7, 2012

Scott Sloan has been my service advisor for my Altima (that I love), since I purchased it. Scott is everything a person needs in keeping my critcal and only form of transportation working well with the least possible inconvenience and cost. His cordial concern and automotive expertise are an asset to your company and to me in keeping my world "running". I am especially impressed with the Action Plan. Thank you,Billie Wilson

Jeffrey

Dec 6, 2012

Your service man was extremely courteous and attentative

jvs4674

Dec 6, 2012

The entire staff was very supportive during our visit and there were several individuals that worked on this transaction and their names were said but we were never given thier business cards so I do appoligize to them that I can not include their names and all deserve our kudos.

on mad lady

Dec 6, 2012

Where should I start If this is what Nissan has representing them they must be asshamed. I was In a car accident rearended and my car was totaled I needede a new car so I went to Mid way Nissan. When I walked in the door every one SEEMED friendly enough. My sales guy was Brian I told him what I wanted how much I had to put down and in the end he said he could get me into a 2013 Nissan Versa with 40mpg I was excited because I am a single mother and that would save me alot of money on gas. He kept trying to get me to put more down I told him ALL i have Is $600 and he wanted me to pay $489 a month. I told him that is never going to happen I wanted to stay around $350 finaly we agreed on $399 then some one from finance came in and again kept trying to get me to pay more I told them I was feeling over whelmed and they were not listing to me so my mom and I were going to leave they did not want me to go he shook my hand and said fine $400 a month and $600 down including gap I said ok. Brian gave my my debit card they were holding and I gave him $600. when I sat down with Joe Ng to do the paper work I asked about the gap he said it was not included and the payment was going to be $407 a month at 18.7% intrest???? WTF I told them to give me my money back and I did not trust them any more at this time a mgr walked in said give her this deal which was $357 a month and 4.5% intrest HOW THE HELL CAN THEY DO THAT???? So I signed the paper work and left they said if they did not call me by Monday I got the deal I recived several calls but for reviews I asked if the loan went through they never called back until Friday night I told them I was not coming in at night. I spoke to David he assured me my price was going down I was suspicious I went in Saturday after work at 4pm. THey said I needed a co signer when I told them No give me my money back Joe said I didn't give them any money???? Wow Ifound brian he said he did not recal.So they sent mgr Martin Harington to talk to me At this point I am furrious I am miles away from home no car rental place is open the missing until monday and its getting dark. Magicly they found the money and I let them talk me into getting a 2006 Kia Optima so I could get home I figured they should know by now what the banks will approve I went home could not check the car out properly cause it was dark I got home noticed the grill was busted and the wiendshield had holes all over in it. I went back on wenesday my day off to "sign" more paper work they wanted another $2500 and my payment would go down to $200 a month. HELLO DO YOU SPEAK ENGLISH i have no more money It took me 3 hours to finaly get my mpney back and Me and my 50 yr old mother had to walk from 23 ave in Bell rd to 43 ave in bell rd to get a rental. This place is a joke and a scam they need to get it together and stop lying and waisting peoples time. They ran my credit through 20 different bamks trying to get me approved for something they knew I could not get now my credit has dropped points. I don't know how they sleep at night I am not happy I will tell every one I know how horrible they are

Kawasaki1200ZRX

Oct 17, 2012

What a fiasco! I had been in contact with Ed Brown from this dealership for months trying to work out a deal. After finding a couple of very good deals online (on a Cube and Juke), I showed up on a saturday and the disaster started... After spending several hours at the dealership with my 2 young kids, and having sale staff consistently try and direct us to other models, we are finally told that all internet advertised prices factor in "ALL" manufacturer rebates which you have to be eligible for and qualify... which only 1 out 100 customers (if that) can do: What a waste of time! I wish they had told me over the phone instead of wasting one my family's afternoon. We're told told that this is a policy set by "Nissan USA", OK that doesn't make it right. We will never consider Midway for any new vehicle. We ended up buying a new Mazda from Avondale Mazda and were treated very well. Everything happens for a reason, and reasons not to wan tto deal with Midway are numerous.

AZMick

Oct 12, 2012

I bought a new X-terra a few years ago. The salesman was OK. And the purchase was the lowest price from the several dealers we shopped. When we bought the car, we paid for the best warranty we could get. We did not want to pay for any repairs for the life of the loan. When things needed replacement or repaired we continually got the run around from the dealership because they said we didn't have the warranty we said we had. They would never honor the VERY expensive warranty we paid for. The service manager was always nice and helpful but the finance people lied to us over and over about our repairs so that we had to cover them out of pocket. I would never do business with anyone associated with the Midway name. Also, as extra advice. NEVER sign the arbitration form with any dealer, you're giving away your legal rights if you do.

dontcallme

Oct 1, 2012

I bought my car over a year ago, and originally had a great experience ish. Other then two things 1) they told me I would have one rate and I signed for that rate everything was said and done then they called me a few days later and raised my rate from 16% to 21% ! I told them the can ef off and keep the car. When I got there to return the car the manager had pulled strings and got me my rate with out screwing me over, they ended up paying the difference to what I would have paid outta pocket to get the 16% . So that ended alright. Well #2 about a month and half ago I started getting phone calls from midway wanting me to trade in my car. I told them a few times I didn't want to do anything, and they wouldn't help me. Well over the month and half I have received over 50 calls and 20 of those if not more were in the same WEEK. No one talks to each other so I keep getting put on call lists. I have told them over and over and over to not call me. I'm to the point that this is over harassment and may see about getting an attorney. I am not sure what all I can do at this point other then try and tell as many ppl as possible do not go there unless u plan on being harassed

sswhaley

Sep 29, 2012

I purchased a vehicle from Midway Nissan in May of 2012. The entire process from top to bottom was questionably ethical at best. We'd be promised one price from someone and then have it changed. We'd negotiate it back down only to have another term changed. We eventually ended up settling on a purchase price, went back to finance and were offered a vehicle service contract as well as a vehicle maintenance contract together. We specified that they were to be co-terminous and both were referred to as the "gold coverage." The line item on our contract lists them as one delineation, further bolstering that they were indeed co-terminous and part of the "gold coverage." When we went to use our maintenance contract we were told we didn't have the right one. For months we have attempted to get them to file the correct paperwork for what we had originally agreed upon. We have now been told that instead of the 5 year/75,000 mile maintenance contract we originally purchased which was to cover all routine maintenance including oil changes that the best they can offer is a 2 year, 30,000. That went to a 3 year, 45000 mile but ONLY oil changes. They want to negate the rest of the agreement. After dozens of phone calls and getting passed around I was finally contacted by Troy Matthews, the GM, who offered a 5 year 75,000 coverage but for oil changes ONLY. All the other maintenance we agreed upon they are refusing to honor. Interestingly enough they have the video and acknowledge that their finance person didn't delineate or distinguish between the two contracts and that there is ambiguity. Our audio of the same negotiation confirms our version, that the items were offered together, and our point remains that they need to honor what was offered, even if their finance manager misspoke. They are refusing to do so and have told us they will only offer the 5 year,75000 mile if we agree to sign a release, waiving all of our claims against them. While I have no doubt they are losing money on what they offered, the bottom line is they offered it, we accepted, and now 5 months later they are going back after the fact and changing the terms of what we all agreed to and what video and audio tapes confirm. Midway Nissan has provided nothing concrete to substantiate their viewpoint. They acknowledge that the finance manager Brad never specified them as different items, but are still treating them as such because ultimately they don't want to have to pay for what was promised. The video confirms that the only terms discussed were 5 years and 75000 miles and they have said or provided nothing to refute that. Their only point keeps coming back to the point that their finance manager misspoke and now they won't honor what he said.

nebage

Sep 25, 2012

My experience with this dealership over the past few years has been pretty great overall with really only one negative occasion, however they have certainly redeemed themselves recently.SALES DEPARTMENT: I recently bought a new Titan 2012 from them, the whole experience was truly amazing this time round. Firstly let me start out by saying I was currently in a new Chev Silverado bought from Midway Cheverolet that I was having no end of problems with including and mostly the dealer. I approached Midway Nissan with my issues and asked for help to get me out of the Chev into a Titan. From here they made the whole process very simple, granted this was an easy sell as I already knew what I wanted, it was just a matter of paperwork, finances etc. I was introduced to Eric Baley and he took care of everything for us. He was very friendly, easy to speak with and listened to what I was asking and telling him. He was well educated on the vehicle we were looking at in particular and was quick to admit if he wasn't sure on something and had to find out or confirm. We didn't play the usual bartering on price very long and quickly came to a suitable payment plan, the biggest thing they had to figure out was trading in a new Silverado which they made work and I thought I'd be stuck in it. I was there with my youngest son of 3years, and they made sure he was also comfortable and happy, with popcorn, movies and paying special attention when to him when needed. Believe me car shopping with a 3 year old is a whole new ball game. When everything was ready we went to sign papers, did have to sit through the we are going to sell you the earth on warranties spiel then back out to be delivered the vehicle. Overall the process was handled very efficiently. It was late so the vehicle was delivered with conditions as they had re-detail the vehicle and fix up some minor paint damage, but we had booked it in at a convenient time and they even agreed to do some minor changes for me. :) All smiles! After returning, Eric took the car to be cleaned and well presented and even took some time to go through a few additional new features with me, including operating the DVD system, then booked it for first services and "we owes". SERVICE DEPARTMENT:I have been going to this service department the past couple of years now and they truly are exceptional! Leslie Mosses has been nothing short of amazing! always treating me with respect and treating the vehicle as if its her own. She knows her stuff and knows her way around Nissan's like you wouldn't believe. She always went above and BEYOND the call of duty every time. Also a big point I like to make is she never tried to push me into needless services. I know my way around a vehicle and understand when things need to be done, I hate it when some garages or dealers are like ' this needs changed or replaced etc' when its not really needed. She was always to the point and showing me anything in detail if something was really wrong, even introduced me to the mechanic who was working on my vehicle. They offer courtesy rides when I need them or have even supplied a rental if really needed, on occasions they have even offered to drop me home if a vehicle was going to be in for some time, and I live in Anthem which is a fair distance from the dealer! The doughnuts in the morning are a sweet deal to! alongside popcorn and coffee. I have also worked briefly with Andy and Tim who also have been friendly and helpful.OVERALL:I had bought one vehicle a year ago from them (used) which turned out to be a Lemon, unhappy with that, they tried to sell me into a new Titan and taking back the Lemon at full purchase price. I started to shop around Apples for apples and ended up buying the Silverado from Midway Chev (my biggest mistake)! 3months later I'm back at Midway Nissan looking for a Titan again. Both Sales experience have been great and gone smoothly. Midway Nissan certainly has exceptional customer service and their staff is a result of that. I would recommend to anyone seeking a vehicle. The Service department is the best Ive experienced and would tell anyone to go here! Leslie has been fantastic and certainly a HUGE asset to that department. I look forward to looking at the new pathfinders in the coming year or so.5 Stars! excellent customer service, and service department!B.Southgate

Nissan

Sep 13, 2012

Went to this dealership to look at a Nissan Frontier that was advertised on Cars.com. The dealer told me that the truck wasn't ready yet and still need to be inspected and checked in. Then they told me that the front bumper needed to be replaced. I asked if the internet price was the price of the vehicle and they said well... no.. we will need to include the cost of the repair to the bumper.. WHAT! DO NOT BUY HERE!!

AZPriusOwner

Aug 28, 2012

Wow, this site must be manned by Midway shills, as it certainly doesn't coincide with other ratings sites for Midway. I just wish I would have paid attention to the other ones first. As described in other sites, the one overriding theme with this dealership seems to be LIES. The salesmen seem to be OK, and are probably just passing on instructions from the men in the box. As someone said on another site, if you're going here be prepared to bend over. And if you do show up once you should expect a never ending string of calls inviting you to come in because they're "very close" to getting the deal done and your presence is the "best negotiating tool." My advice - ignore those calls and steer clear of Midway Nissan.

ismail.niang.3

Aug 27, 2012

I was disappointed last week when I called Midway Nissan to find out the guy that always helps get things done, Bruce, was no longer there. Before I bought my '12 Murano, I went to all the dealers in the valley and Bruce was the only person I could trust. He is a great sale rep who helps his costumers even after the deal is through by setting up appointments for services and oil changes. He always says what he means. What a surprise!

lesley.cholico

Aug 22, 2012

I have got to say this was one of the best car shopping experiences I have ever had.We purchased a 2012 Nissan Titan from Bruce Weiss. He was extremely helpful and informative . Bruce took his time with us while we made our decision . Bruce made sure that we got the best possible deal .I look forward to working with Bruce Weiss again for my next vehicle purchase this winter. Bruce your the best!!!!

Sph346

Aug 17, 2012

I have had several dealings with Midway, First being a 2010 Frontier which I later returned to trade for a larger Titan. Bruce took me under his wing and provided me with an honest straight forward respect. I have since returned to purchase a second car which was totally painless. Bruce has always remained very honest and friendly when it comes to my wishes and desires in looking for a new purchase. I was dismayed to learn that Bruce is not working at the moment for Midway Nissan, I have been approached by several sales personal in search of my business however, I will be waiting for the return of Bruce Weiss, knowing that he will work for my behalf in getting me the best auto for the price. The purchase of a new auto is (to me) one of the worst time consuming efforts that a person has to make in life. In working with Bruce, much of the headache is diminished and the experience will be worth your time. Scott P. Hall

Skip45

Aug 11, 2012

As I exited my vehicle, I was greeted with friendly and courtesous salesmen. Patrick and James were recommended to me.From the moment I was introduce to Patrick and later James helped, I was treated like a Queen. They were truthful and honest and showed they were true professional. Patrick knew the perfect vehicle for me after telling him what type of car I was intersted in buying. His first selected was perfect for me and it was what I would have selected. My test drive with James provided me with the knowledge of the vehicle and all the things I needed to know before asking any questions.As a woman buying and by myself, my experience was an excellent one and I would recommend the excellent service I received to anyone buying a new or used car.This is a terrific dealership with excellent personal like Patrick and James.

syenson

Aug 11, 2012

It was the best car purchase I have ever experienced. The dealership is excellent, very friendly and professional. Bruce Weiss is an awesome sales rep; he is very customer oriented, friendly, courteous and extremely knowledgeable. He made every effort to get me exactly what I wanted. I am a happy buyer and I love my new vehicle almost as much as I admire Bruce for his diligence in helping me get the car I wanted at the price I could afford. I will most certainly recommend Midway Nissan and especially Bruce Weiss. He has me as a customer for life.Sigrid Yenson

Janandme9267

Aug 10, 2012

From the time we arrived for our appointment, Mr. Weiss made my daughter and I feel we were the most important customers of the day. He insisted we would be treated fairly and swiftly in finding the vehicle we wanted, ( color, year, accessories, etc.) He reviewed with us the pros and cons of outright purchases versus leasing. We wanted to know what our options were, so we could identify which direction to go. We were at Bruce's discretion of auto pricing, as we had no idea how to lease or how to deal back and forth for a new outright purchase. When we had some facts to consider, the lease arrangement seemed to be the best for our situation. Taking into all of the considerations and costs involved, we, along with Bruce's expertise led us to the lease arrangement as a great way to go. We had formulated a walk in plan, with our objectives before we walked into the dealership, and as the process unfolded, all of the objectives seemed to fall in place. Bruce used some terms, like negative ownership of outright purchasing versus the positives of leasing. And it really was an easy decision after everything was laid out for us. He gave us several price options for the leasing and seemed to know what our objectives were. The payment plan was perfect, and the lease term was also. We added the paint and condition option as a backup in case of damage over and above normal dings and scrapes. The whole idea was to cover all of our costs when the lease was over. The finance manager was a great help. also. We had follow up from your management staff after the fact and we do appreciate the concern. We've had occasion to go into the dealership a couple of times since and both times, Bruce has continued to act as if we were his most important customers of the day. Last of all, we love the car!

kate792

Aug 9, 2012

I rarely write reviews but I absolutely have to write this one. We live in Gilbert and after shopping around in Tempe and San Tan we decided to drive to Midway Nissan which is an hour away from us. This is by far the best shopping experience we have ever had. Not just car shopping but shopping in general. Patrick showed us exactly the cars we wanted to see. We could test drive any car we wanted and we could ask any question imaginable. Patrick was knowledgeable and very friendly. When we sat down to talk numbers, we were introduced to Bruce. He had very non pressure approach and years of experience. You can tell that he really cared about giving great service and making sure that you would get the best deal you can. He will not try to make a deal with you that financing will not approve. He will absolutely do the best for you. Financing was fast and easy. John in financing department was fantastic! Honest car sales people do exist! I will highly recommend Midway Nissan dealership to everyone I know. Amazing experience and we will be back and that's the only place we would ever buy a car from.Kate

Jill Miller

Aug 6, 2012

Aaron was very friendly, helpful, and moved quickly in order to make sure the situation was resolved and that I, as the customer, was satisfied.

gwbush

Jul 31, 2012

well i was not happy but they called me got me the money i was told too get today and were very nice about the hole thing so as long as i can get a good ins rate from them when i refanice the car i will buy from them again just the need too tell poeple before the sell the car the hole deal joe and arron did a good job fixing the problems with my car sale thank you for going the extra mile for me and making sure i was happy and the sale guy try was great too made sure i got what i needed too so if you need a good sales guy talk too trey hes real a nice guy and will help you out as much as he can

Mtbaker22

Jul 21, 2012

Went to this dealership expecting to pay the ADVERTISED price... Test drove the car, filled out all of the paperwork, sat around for 1.5 hours, only to have them come back and tell me that they had an almost $2k reconditioning fee. I informed them that I was not paying above the advertised price. They then graciously offered to split that with me (sarcasm), so it would only be $1k more than the advertised price. A sales manager then came out and insisted that this wasn't a hidden fee because of some fine print on the website. All in a very condescending manner and would not budge. Said they were "doing me a favor" "probably losing money" "this was a hot car" (when I know it's been on their lot over a month). Its well known that these guys make good margins on trade ins but still insist to play the"I'm losing money" card, which is highly irritating.Anyway, the sales associate was a nice guy (tall, black, younger gentleman from st Louis) and i would have happily bought from him. Patrick was fine in the few minutes we dealt with him. The "sales manager" was a pockmarked, condescending prick and had me out the door in 5 minutes....Watch for the hidden fees. 8% of the sales price is quite a bit. I consider that false advertising, but apparently they smugly think its just fine because of their disclaimer in the fine print.I would steer clear

irishbrat38

Jul 17, 2012

Went to purchase either new or used vehicle, depending on prices and stock. After showing them a car shown on their website that was an internet special price, they told me that I'd have to qualify for military discounts, as well as others, to get that internet price. WRONG! Internet pricing has nothing to do with the other discounts that they offer! We were there for hours and got nothing but the run-a-round the entire time. This is my 3rd dealing with Midway Nissan and I can honestly say, I will NEVER go back. I will be sure to dissuade all of my friends from attempting purchases there in the future as well. There were two good people there. Dano, the second salesman we spoke to, and Angela from the Service Station. They were very professional and courteous without wasting our time.

Wolf!

Jun 20, 2012

Sales people were very friendly, courteous, & professional...................

john099

May 28, 2012

Bruce Weiss called me the day after I purchased my 350z just to let me know he would be there for me should any need arise with my new car.

SWJ

May 3, 2012

Kelli in the Internet department was fantastic to work with. I had the price of my new car negotiated before I even came into the dealership. Everyone was kind and courteous. I can't remember the last time I said that it was a pleasure doing business with a car dealership, but this is how I truly felt. I would highly recommend this dealership to do business with.

kurtis1265

Apr 29, 2012

Bring your vaseline. I was looking at a Versa. They were extremely pushy and wanted me to close the deal today at any cost. I was told no incentives were available for this car. They wanted to give me hardly anything for my trade. After a few hours and some BS number crunching, my trade in was coming up and the payments going down, and looking better. They also stressed how they were 'losing' over $1000 on the deal. When I finally told them it wasnt happening today, the managers basically stormed off pissed. After looking up the stock number online of the car I was buying, I not only found out that it was over $1000 cheaper than the price they were selling it to me AFTER my trade in and all their BS number crunching, BUT, there IS incentives available. The bastards were trying to keep MY $1000 cash back incentive and wrote it up as a commission loss in the paperwork.

Satisfied customer

Apr 18, 2012

I want to thank Bruce and Brad for all their help in my search for the right vehicle. Bruce showed me several vehicles he thought would fit my needs. While I was weighing all of the options, he answered all my questions and was very supportive of the fact that I needed time to make the right decision for me. Brad answered all the questions about the financing and services offered. All in all it was a positive experience.

chewie360

Apr 12, 2012

I went to Midway Nissan based on a refinance offer I got in the mail from Alliance Direct Lending. They tried to sell me a new car instead, and when I declined, their entire front changed. When I insisted on pursuing ONLY the refinance of my existing car, Brian Tills was not only dismissive, but condescending. But he did offer me refinance terms which were literally laughable. I would have paid out almost $10,000 more over the life of my loan to save $13 a month.This dealership was WAAAY out of my way, offered poor service, and ridiculous terms. And when I emailed them to address my concerns so that they may improve their business, they made promises that they have not yet honored in the three weeks since the meeting.This dealership has failed in every way that I can imagine.

Rockstar

Mar 26, 2012

My last several cars have been purchased using the internet as the starting point. I specify what I am looking for and submit the request online to several dealers in the area. This strategy has worked well in the past and I feel I can clearly evaluate the responses without sales people hovering over me. This time around I was looking for a 2012 Nissan Murano SL. One of the eager responders to my inquiry was Midway Nissan. They indicated they had several cars that met my specifications. I searched their inventory online and chose the vehicle I wanted. I used their published Internet price on the vehicle, added sales tax and DMV charges and came up with what should have been pretty good estimate of what the total cost would be. I contacted the dealer and they confirmed the price listed was indeed the correct and specifically asked if there were any additional fees I should be aware of. They responded with a vague "OTD" price that appeared to be $408 more than the listed price. I figured that must be the doc fee dealers tend to tack on once you think everything is settled. At that time I notified them I was interested in the 0% interest financing deal being offered by Nissan. They responded that would be no problem and I should schedule an appointment to come in to the dealership. When I arrived at the dealership I was greeted by the guy I had been negotiatIng with via email. Almost immediately I was passed off to another guy. The new guy and I took a test drive and then it was time to do the paperwork. The number I was presented with via email 3 hours earlier had disappeared and the base price had increased by nearly $4000. The Internet guy was of course no where to be found at that point. I was told there was no way they could honor the price listed in the email. I walked out. The next morning I received an email from the Internet guy entitled "miscalculation". The email indicated that the Internet guy had been wrong when running the numbers but would be able to get close to the original price. I responded and once again stated that I would be interested in the 0% financing. Midway ran my credit and responded via email that my equifax score was 20 points too low to qualify for 0%. At this point, I was fed up with all of the runaround, changing prices, hidden fees and disappearing emails so I decided to go to another dealership. The new dealership ran my credit and by some miracle my equifax credit score had jumped 11 points in 2 days and I now qualified for the 0%. I use the Internet for car to avoid many of the typical headaches involved in car shopping. I prefer to negotiate things ahead of time and have fewer surprises when I get to the dealer. None of this was the case in my dealings with Midway Nissan. Most of the tactics employed by this dealership I could have written off as cliche car dealer garbage. However, the misrepresentation of both my credit score and minimum requirements needed for the Nissan financing offer motivated me to write this review. It is unethical, unacceptable and possibly unlawful.

asingpradith

Mar 24, 2012

Mike and Bruce really took great care of us. No pressure, just great service. We have always had a great experience with the Service Department, now we have had a great experience with the Sales Department.

jlgehr

Feb 12, 2012

We just purchased a new car and I can't rave enough about the staff at Midway Nissan. Every employee was courteous and professional. We were shown exactly the car we were looking for, given a great price and Chris, Joshua and Brad treated us with honesty. We felt valued and appreciated with the managers of each department greeting us and making sure we were being taken care of. These guys are the exact opposite what one might expect from salesmen and they all made sure we were happy every step of the way. Chris even called the next day to make sure I loved my car, Brad arranged for a great finance package and Joshua made sure all our needs were take care of. We are extremely satisfied and would highly recommend Midway Nissan to any buyer in the Valley!

jahnvisoni

Feb 4, 2012

Our shopping experience with Midway Nissan was excellent. Chris toothman, Michael Trevino and Mike Woody have been of great help. They set up an appointment right away. Highly recommend the dealership, sales and service staff. Our recent purchase was a great experience because of Midway Nissan employees and their great customer service. They took time to understand what our expectations are and what we need for our family. We appreciated the help and attention that they gave us toward the new purchase of our vehicle. I am amazed at the knowledge and background that they knew about all the vehicles they presented to me. We felt educated and safer after we purchase this vehicle. Chris Toothman and his team had us in and out of the dealership because they knew that we were in a hurry. Michael Trevino took his time to show us all the features that the car had and made sure all our questions were answered and that we felt comfortable using the features of our new car. If we will have another opportunity we will look to purchase another vehicle from this dealership. We would recommend this dealership to my family and friends. We would recommend this dealer to everyone.

Earnie Bowen

Feb 2, 2012

The dealer has this truck listed as loaded . I asked for additional pictures so we did not waste each others time. The sales person said they could only get pictures of the vehicle from the outside because the truck was being detailed. when I arrived at the dealer the sales staff took me to the truck. The truck was locked in the back lot and looked nothing like the pictures. I asked for the manager and they brought the truck up front.The manager was very unprofessional and treated me very poorly. He instisted that the truck was worth the origional price even though I found numerous defects. I would advise anyone looking for a vehicle to "STAY AWAY FROM Midway Nissan"

JulieWilke

Feb 2, 2012

I originally was looking for a used low cost vehicle. When we arrived, Erik Baisley greeted us and took us in to meet Gabe for our appt. He was busy so Joe Ng assisted us in what we were looking for. He was professional, helpful and very courteous. Joe did a preliminary credit check to see what I would qualify for and once that was done, Erik went with us to test drive 3 vehicles. He too was very helpful, friendly, and not pushy at all in trying to sell a vehicle. Once we decided on a vehicle, Joe and Erik were upfront on the costs and worked their magic to get me a good price and keep it close to the monthly payment that I could afford. At that point, Brad Kreiss took over. Again, very professional, friendly and easy to work with. Not only was Brad able to get me a lower interest rate than we originally thought, he was able to shorten the contract and still keep the payment the same. I felt like I hit the lottery without having to pay taxes on my winnings. Anthony Guerrero was also very helpful in getting my car fixed due to a recall on a part and explaining a great deal about what goes on behind the scenes in getting cars reconditioned so that consumers walk away feeling safe with their vehicle. While I was waiting, Natalie made sure I was okay and informed me periodically on how much longer the wait would be. I would recommend Midway Nissan to anyone. Not only did Joe call me to make sure I was doing okay with the car, but so did Erik. I walked away feeling that they all cared, that I wasn't just another commission check to them. Thank you, J. Wilke

judahshall

Jan 30, 2012

I finally am driving the vehicle I was meant to drive, at the price I was meant to pay. The people are very friendly and do the best they can to help.

contrygrlhrt

Jan 13, 2012

After a rocky start and some bad service Midway really stepped up their game and followed through with some great customer service. We had a bad experience with a sales manager and the GM and Brent Adkisson got in touch with us to see how to fix the issue. In two days we had a wonderful deal on a vehicle with a lower payment, a lower interest rate and a bigger vehicle. When we went down to get the vehicle Brent had it cleaned up perfectly for us and the paperwork was waiting to be signed. Chris walked up through every step of getting the vehicle ready and to us and was always smiling and upbeat. Chris put up with us giving him a hard time and was honest and straight forward about everything. Brent was very helpful and wanted to do anything to make the problem right. And Paul was awesome in finance by getting the paperwork signed and ready to go in under 20 minutes. Thank you Midway team for taking such a bad inital experience and turning into a great one! We will be back to purchase our next vehicle from Chris at Midway and will not hesitate to let people know how our experience was!

FranklinSantagate

Jan 7, 2012

BEWARE FALSE PHONE COMMITMENTS FROM MIDWAY NISSAN!!THEY WORKED A CLASSIC BAIT AND SWITCH. HERES OUR EXPERIENCE.DONT LET IT HAPPEN TO YOU!We were looking to lease a car in December and made contact with Midway Nissan.After thinking the decision through, we decided to wait until April.Then came the emails to which we replied we are not moving forward now.Then came the calls. They assign these calls to managers to try and move you back to a buying mode. We ignored most but they kept coming.I finally took the call from Aaron, a used car manager, and nicely explained that we were waiting until April. When asked why, I simply explained it was a financial decision. He asked if he could get me into the car were interested in with no money down and no payments until April would I be interested. I replied yes and gave him my budget parameters of $350 - $400. He told me he would work on it and get back to me. He called back and told me he could work out a deal for the car with no money down, no payment until April, for $389.00. I was truly impressed and we set up a meeting for the next day.My wife and I arrived and were introduced to Aaron, who introduced me to a gentleman by the name of Patrick. He asked us for some basic information and walked us out to look at the models we were interested in. We test drove the vehicle and decided to go ahead with the lease. During this process, I asked him on two occasions if he had gotten the details on the arrangement that Aaron had given me. He said he was told but was quite busy and didnt remember all of it. This was when I became uneasy about the process.After taking our application, he left and went to the finance director. After 10 minutes Patrick came back, sat down and look at us and said there were no special programs for our model and the lease payment was not $389 as stated, but actually $520!At this point, I stood up and told Patrick, I had in fact been lied to by Aaron. My wife and I left the dealership. On the way home, I called Aarons boss Ed Brown and informed him of our experience. He expressed his concern and asked what he could do to get us to work with the dealership. My response was simple Nothing, we are not doing business.If you want a Nissan, I suggest you find another dealer. One that has integrity and character and speaks the truth.

scarr01

Jan 4, 2012

I had the best experience purchasing anew car from Midway Nissan. I had a truck that I had purchased only 3 months prior from a different dealer and midway Nissn was very accomodating with the trade in as well as finding me the right car to fit my needs and then the right financing as well. They went above and beyond to make sure i was very satisified. They answered all my questions/concerns timely and accuratley and didn't try to talk me into anything other than what my original requests were. From the Sales manager, Joshua Pinnegar to the finance Manager, Juam Quinonez, and everyone inbetween, the experience was awesome. i would recommend anyone to purchase from here.Thank You All. Sharon Carr

lschommer

Oct 22, 2011

I worked with Bruce Weiss on converting my lease to a purchase. I found Bruce to be very knowledgeable and helpful throughout the entire process. His follow up was also extremely good. Thank you, Bruce.Lisa Schommer

Tacoma owner

Oct 20, 2011

Responded to ad on cars.com for a Toyota Tacoma ext cab 4X4. They replied with Carfax report and price. I gave specific stock number and details from the ad because I live a long distance from dealership and did not want to waste time. It was the only ad on cars.com that did not have a picture.I called and was assured it was still available and again I gave specific details. Turns out the Carfax was phoney and the vehicle was not 4x4 or extended cab. They did not even have a truck that matched the description. Stay away from these unprofessionals.

pgskn

Oct 20, 2011

Just a follow up post. I went in today to get my Truck and can't say enough how satisfied I am today. The truck was clean and they even went above and beyond for me because I needed to swap mirrors from the tow to the standard so it would fit in my garage. Instead of making me wait, they went and did everything to find one and get me fixed up ASAP.This dealer proved to me that they care about the customer and because of that I will do all my major service work there in the future.I was hoping the Truck came with two key fobs, they only came with one. Because of the quality of service I recieved today I was ok with that and will feel good about purchasing an extra from them.

rwdwpizza

Oct 8, 2011

Jay was very knowledgeable and helpful while we searched for a used car to replace our trade in. He was patient and did everything he could to make sure all our questions were answered completely. He asked us what kind of cars we were interested in as well as what features we wanted our new car to have. Then he made sure he got the cars brought up so we could look them over and decide which ones we wanted to take out for test drives. Jay is a very hard working, honest young salesman and Midway is very lucky to have him working for them. He will do whatever is needed to sell a car and follow all the creeds he has been taught by Midway. We only found out at the end of our sale that this was Jay's very 1st sale with Midway and he deserves cudos for all his hard work! Thank you Jay. When we're ready for another car, we will be returning to Midway and looking for you. And if we know of anyone looking to buy a car, Midway is the only name we will be giving out as a reference.

jszubinski

Oct 5, 2011

the worst dealership in the valley and lies about pricing. avoid this dealership. they tried to sell us a car that was 23,595 for 553/month for 72 month. this makes the car 39,000... needless to say we walked

112351202706

Sep 23, 2011

This was the second time I had to buy a new car. I really loved working wth Mr. Christopher Johnson. He is very upbeat, and always has a smile on his face.

msepulveda

Sep 23, 2011

Richard Learned was awesome. He found me excatly what I wanted and listened to me. This is very rare for car dealers. Car buying is a pain and he made it pleasant. Next time I get a new car, I want him. You are very lucky to have him on your team. Other sales people need lessons from him. He is one of the few in this busines you cares abou the customers. Karl Schoenman was awesome as well. He took the time to go over everything with us and even gave us tips to help fix our credit. Thank you for listening guys!

cheesegypsy

Sep 21, 2011

I was looking for a Nissan Leaf, and Midway was the closest dealer to my house, so I decided to give them a try. It was, quite possibly, the worst sales experience I've ever had, and I mean any sales experience, not just cars. After test driving the Leaf we sat down, he talked to his manager, and he brought back a piece of paper that I should have wadded up and threw at him. The price he had quoted me earlier was now $5,000 higher. I said absolutely not, so he kept shuffling back and forth between me and the manager . . . for four solid hours. They knew next to nothing about the car or lease, even after I explained the lease to them, and they kept coming back with $850/month payments, which was $500 higher than Nissan's advertisements for the car. The next day (after I had bought a Leaf from another dealer), the finance manager wrote me back and said he had the lease figured out. Brilliant. Another one of the employees there, who was some kind of manager, told me that my current car, a Honda Fit, was a student's or granny's car. There's nothing I like more when I'm spending nearly $40K than being insulted. I was gobsmacked. I wanted the car, so I kept sticking around, and finally I agreed to a price, contingent on them removing a giant sticker from the car that said something pretentious about it being electric. I love my electric car, but I don't want to be a jerk about it, or tacky. The sticker was a $250 add-on, and I wasn't haggling about the price at all, except this $5 sticker which I was not going to buy for $250. They refused to budge even a dollar, so I left in bewildered disgust. The next day we went to Avondale Nissan and we will never go back to any dealership owned by the group that owns Midway. Jerks.

ddis5130

Sep 9, 2011

I always had a fear of buying a new car you always hear horror stories. Mike was the exception to the rule. My husband and I could decide a color so Mike brought out all the ones we wanted and drove them with us so that we could make a solid choice. When it came time to buy he made it so easy we told him what we wanted and he got us the best price. At no time did I feel pressured or obligated. He went over everything and took his time it wasnt like hurry up and get out so I can sell another car. I had my kids and he put a movie and gave them popcorn never made me feel uncomfortable. I tell everyone at work about how easy this was thank you Mike

sampson34

Sep 9, 2011

I came in looking for a new truck, I have went to alot of dealers and I felt most at home with midway Nissian. Bruse Weiss took great care of me and got me in to a titian I was very happy when I left feeling I got a great deal on the truck. I would tell all my co workers and friends to go see Bruce Weiss if they are in the market for a new car.

bellaitalia76

Sep 8, 2011

Bruce Weiss is a great sales person who makes car shopping very enjoyable. My overall experience with buying a car with Mr. Weiss was incredible, and I would recommend Midway Nissan to anyone.

cpetrucci

Sep 8, 2011

it was a pleasanet experience at midway nissan.bruce was very helpful and i will recommend people to midway. especially to bruce weiss. he took the time to make sure i was happy with my purchase. i will return to midway for further vehicles. thank you

melrlivingston

Sep 2, 2011

Walked in expecting to have a horrible experience. Was very pleased and impressed with Mr. Weiss for getting me the car I was looking for in the price range I was looking at.

Jhacedelson

Aug 24, 2011

Bruce, Juan and JC were very helpful while we bought our new pathfinder. Bruce Weiss was very direct, honest, and outgoing while talking to us about the vehicle. He has great customer service and we never felt any pressure to purchase a vehicle. He really helped us with everything we needed to decide if we should purchase the pathfinder. Juan Quinonez was our finance manager. He was very polite and friendly while helping us with the final part of purchasing the vehicle. He explained all the extra warranties and was very patient with us while we voiced our concerns. JC was the first and last person we were helped by. We spoke to him first about possibly upgrading our Xterra to the pathfinder and he is the one who pointed us to Bruce and later Juan. He later helped us decide what warranty was right for us and helped find us a way we could afford to get that program. Overall our experience at Midway Nissan with these particular people was GREAT! They all had great customer service and were all very helpful to us with everything throughout the whole purchasing process. We will definitely let our friends and family know about our experience and send them there.

Crystal1531

Aug 22, 2011

Everyone who assisted in our purchase today was extremely friendly and worked very hard to make the deal work for us on our tight budget. Our salesman, Bruce Weiss, was extremly knowledgable and answered all of our questions. He made sure we got everything we were promised and made us feel like valued customers. The finance department was great as well. We never felt pressured by anyone and will return to Midway Nissan for future purchases.

KMeehan

Aug 22, 2011

I was very happy with my experience at Midway. Joe was knowledgeable, helpful, and straight to the point while doing everything he could to keep the price of my new car within my budget. Both Joe and Paul made the overall experience pleasant, quick, and informative. I would absolutely recommend Midway to anyone who is interested in buying a new car.

dagillman

Aug 19, 2011

We own two Nissan vehicles in addition to one other make. Our daughter is heading off to college and we simply wanted to turn-in our leased Nissan to get back to a 2 car family. I called the Nissan dealership we originally leased the vehicle from and they were not helpful at all and made it seem as if it was an inconvenience to them for us to be turning in the leased Sentra. They stated there was no good time for us to do this and suggested we stop by the following day at 3:00 PM and they would try to help us.I decided to call another Nissan Dealership and was transferred to Bruce Weiss at Midway Nissan in Phoenix, Arizona. What a pleasant surprise to have someone ask how I was doing and how he could help me. I explained the situation and he said he could have me in-and-out quickly and I could come at any time to turn in the leased vehicle. My wife and I decided to drive down to see Bruce and it was as pleasant and quick as he said it would be. When we are ready to lease or buy another Nissan in the near future, we will be calling Bruce and Midway Nissan!

JCisforme

Aug 19, 2011

We came to return our Sentra lease. He was very helpful, friendly and quick. We felt so comfortable, we will return to purchase our next car from him.

berkbrew

Aug 7, 2011

we were happy with the friendly ness of the employees. they were very helpful. they were also very patient with us, and trust me they had alot to be patient about.

zotz77

Jul 31, 2011

My husband David and I recently purchased a Pathfinder from Midway Nissan. Bruce Weiss immediately made us feel welcome and comfortable upon our arrival at the dealership. Bruce treated all of our needs with the utmost concern and demonstrated a commitment to excellence. He took the time to answer all of our questions and fully explain everything. We also appreciated his follow-up call to make sure we were enjoying the new SUV. We really enjoyed dealing with Bruce and the rest of the Midway team and would highly recommend this dealership to anyone. We look forward to continuing our relationship with them in the future.Sincerely, Sandi MuhonenScottsdale, AZ

Chance174

Jul 27, 2011

It was a great expereince. Bruce was helpful and patient while I was going back and forth on what truck i wanted. He asked what i was looking for, what i was looking to pay, and then helped match the right truck. He didn't try to upsell me on a higher priced model which really showed he is not your "typical" car salesman.

Bari Freeman

Jul 26, 2011

Today I took my new Nissan Murano in for come minor servicing for the 1st time. Andy Samms was so nice, helpful, and pleasant. I'm actually looking forward to my next oil change. I then went to the sales office because I had some questions concerning the use of the NAV system, Bluetooth, etc. My original salesman was no longer employed there, however, I was met by a young man named Andrew Caron. When I explained what I needed he offered to help me. He could not have been nicer or more patient. He answered all of my questions and showed me how to operate a few new things, set up my Bluetooth, etc. He spent at least 30 minutes with me and was so kind and patient.Bari FreemanScottsdale, AZ

brygd2

Jul 26, 2011

I went to Midway Nissan and worked with Bruce and Patrick to look at a Nissan Altima. The price was great and everyone was very friendly and helpful. The finance department was actually a VERY nice experience which i was not expecting. Usually that is the worst part for me in buying a car. But they were so friendly and helpful. My whole experience from beginning to end was a pleasant one.I will definitely be buying my next car also from them.Sincerely Bryan DesRoches

chelrett

Jul 26, 2011

Customer service was great, everyone was very friendly. First dealership where I told them what the deal was, what I was looking for and they didn't try to get me there under false pretenses. Very upfront and friendly. Next day they called to see how I liked the car, mentioned some things and told me to bring it back to get them fixed, since they sold the car. Upstanding. Good price on vehicle, a lot of extras though that I thought were included in payment that was discussed, so make sure you stand firm on what you want to pay.Overall good experience, and I am sure they will take care of any customer and try their hardest to get you in a good reliable car.

iamabehive

Jul 23, 2011

I bought my new Nissan almost two months ago now. I was explaining my experience and my friend told me about this site. My salesmen were Anthony and George. They were excellent Anthony gave great hospitality and George did all the numbers. After my deal was done is when all the fun began with the finance people Paul did my paperwork but I guess he was new because he had some guy come in and make sure he did everything right. After leaving the dealer with my new car I began to worry about the bank approving me for the car I never got a real answer if I was approved they said it looked good. A few days went by and no one called me I finally called them and thats when I first talked with Carlos. I asked him about my deal he didn't know and said someone would call me he was very rude and did not seem like he wanted to talk with me. So I waited for a call a few days and did not receive one. I called back asked for Paul again but got Carlos again he put me on hold for Paul and Paul never came to the phone I then hung up the phone and called back finance only to get a answering machine twice. So I waited for the next day called again. Yep Carlos answered the phone again and I was put on hold again so I hung up after 5 minutes and decided to wait for someone to call about a week later I got a call from someone not sure who but they said I would save alot of money. So I went there the next day I waited about an hour once getting there. A sales lady walked me back to guess who Carlos. He seemed very unhappy sat me down in the office and I waited again I could hear an argument between Carlos and somebody I assume was about me he did not seem to want to deal with me not sure why because I never did anything to him. He finally came told me my payment was going down and just pushed paperwork to me for me to sign he was very short and seemed very unhappy. I got my new car and am overall I am happy with Midway Nissan just buyer beware of the finance department seems very unorganized and of course there is Carlos!

jchavez39

Jul 16, 2011

Bruce was very nice, helpful, and honest. He made us feel comfortable and contributed to a great experience! He did everything he could to expedite the process for us.

oldndnschool

Jul 15, 2011

I felt they treated me fairly, and with integrity. A overall good experience in my purchase of a new Titan. I would recommend this dealership to anyone who is looking for a fair and pressure free buying experience. Also working out the financing with Paul was fair and smooth, with no hidden agendas. I am pleased with integrity on dealership as whole, and THAT is very important to me.

keifer23

Jul 11, 2011

The team was very courteous to our needs. Bruce called a few times before we went out to reassure us that the SUV was still available. He called us a few times after the sale to make sure that everything went well and that the SUV was everything that we expected. We appreciate the team at Midway Nissan for all of their patience (we had two small children with us) they offered up their tv's and all the space they needed in order to make their visit a comfortable one. The service department did a fantastic job cleaning the car and fixing some things on the door. Paul in the finance department was awesome. The car only came with one key, however, Bruce went out of his way and called in to a sister dealership and was able to get us a key cut and programmed at the dealership cost!! Very cool for you to do. We really appreciate the time and effort of everyone there. They went out of their way to ensure our happiness and we will remember that when we return for our next purchase.

dbothedogg

Jul 10, 2011

I am writing this review simply becauce of Bruce Weiss. This man went above and beyondto help me and my family. We were simply in a two door coupe and we are a 4 person family. We explained what we were looking for and the first car he put us to test drive was the car. He made it possible for our family who is on a budget to have a nice car. His kindness was beyond what we expected it to be . Thanks to our experience we will be back to Bruce in the future. Thank You. Daniel Garcia & Family 602-465-4463

jesliby

Jul 5, 2011

The reason I am giving this dealership a high rating is the experience my husband and I had was the best I have encountered at a dealership. We live in Gilbert, and drove all the way out to Glendale to see about a used Nissan Frontier we found on the internet.Prior to our visit to Midway we had gone to a few dealerships in the valley, and the sales people were frankly, awkward. They were not very knowledgeable about their inventory, and wanted us to make a decision before all of our questions were answered. Bruce Weiss, our sales person at Midway was fantastic from the moment we called to inquire about the vehicle, to the moment we left the dealership in the Frontier! We really appreciated how he took the time to communicate all of the details of the truck, showed us other options as well, and ultimately helped us derive at a decision that was advantageous. Bruce was not pushy at all, he was instead very genuine. He just laid out the facts to us, and the decision to purchase came naturally. We also felt that Bruce and his team did what they could to make us a good deal. When we left we did not feel like we left anything on the table, and were very happy with how the entire car deal worked out. I would definitely recommend Midway Nissan, and especially Bruce Weiss to anyone looking to purchase a car!

khickebottom

Jun 28, 2011

This was my first experience at Midway Nissan and was very impressed with the sales / finance team. I was shopping for a car for my daughter as she is getting ready to enter college and needed a reliable car and to begin her credit building. I was also wanting to introduce my daughter to car shopping and staying within her budget. As there are always the price dealings (which were minimal and direct with the finance) they were aware of our price range and worked diliegently to find her a car within her budget. We got a great deal on her Mazda3(she is still smiling today). They treated both my daughter and I with respect. Karl finance manager even took the time with her to share with her how to build her credit in the "right ways". Four days after purchasing the car her system light came on indicating an issue. Bruce specifically came out to meet her and help her immediately with the issue. I have also received 2 follow up calls to assure that she is happy with her deal and the car is doing well. Thank you again Midway Nissan for making this process easier and a great learning experience with my daughter.

JStewart11

Jun 27, 2011

Had a new salesperson. All he did as ask if I wanted water or popcorn. Senoir sales staf should have taken the lead. Sales manger pnched me for every penny and tried to pitch me on a re-finance before I even purchased the car.

pteresinski

Jun 27, 2011

Troy (Bruce's Manager)- I just wanted to relay a most positive experience I've had working over the phone with Bruce! Since last Thursday we've been looking for a used car for our 19 year old daughter. I called Midway regarding a Sentra I'd seen on Craigslist and Bruce helped me. While that car wouldn't work for us, Bruce continued to look and stay in contact. With each phone conversation or message, Bruce maintained a professional, friendly, good-sense-of-humor approach. He returned my calls promptly, never pressuring me or turning into a stereotypical salesman blabbering on with seemingly insincere statements or using fear tactics to get us to spend more than our budget. If he left a message, he was always courteous reminding me that he'd keep looking until we told him to stop. After spending Friday and Saturday evenings visiting about a dozen San Tan and Tempe Autoplex dealers near where we live, there was only one other salesman I found in the same league as Bruce! Bell road is far from where we live in south Chandler, but we would've made the trip if some car would've matched our criteria. Had we been able to connect on a car, I KNOW we would've had just as enjoyable a face-to-face experience with Bruce.

sistab73

Jun 27, 2011

I was treated with respect even though I chose not to purchase at that time. The sales rep didn't act as if his time was being wasted. I have been to other dealerships and the sales reps stopped dead once my credit was pulled. I have a better understanding of what is necessary to purchase a new vehicle and will return once I have reached that goal.

ramcia

Jun 23, 2011

We had a pleasant experience on a Saturday afternoon at Midway Nissan. Bruce did not make a promise he could not keep and the price was perfect. 2 women walking in to purchase a car, we did not feel taken advantage of, at all. Thanks Bruce for the great experience. We will be back!!Scottsdale, AZ

jrsg62

Jun 21, 2011

WOW. I trade in my vehicles every 1-2 years for the last 25 years, and I can clearly say this has been the best dealership I have every been to. This applies to both sales and service.From the moment I arrived, all employees at the dealer where opening doors for me, getting me water and attending to my needs. All of the employees assisted each other extremely well. When it came time to make a deal, this dealership MAKES DEALS HAPPEN!! BIG TIME!! If you can't make a deal here, it ain't happening (period).Employees that deserve special mention include: Patrick Fairly, Larry DeNinsis, William Taylor, Paul Fisher, Leslie Moses

Sph346

Jun 20, 2011

Bruce was able get me out of a high payment on my '10 Frontier and took care of both of my trades to get me into a great '07 Titan. Payment is great and his service was too.

Mevans1

Jun 19, 2011

Bruce was a great sales man and helped me find the perfect car for me and I was able to drive away with it that day.

thomasrahm

Jun 18, 2011