Jeff sport onwer

13 de ago. de 2016

Just wish I would've drove to any other Honda dealership.

JMKAWA

24 de nov. de 2015

Went to look at a used car that had. Wasn't even considering buying a Honda. Between Teddy Washington taking great care of us, the overall impressive quality of the Honda and the great financing department, we're just a pleased as we can be. Every time we go back, they treat us like family. We'll absolutely be back to buy another within the next 12 months.

none

19 de ago. de 2015

I traded for a Camry on August 15th. If I could undo things, I would. I was sold a car that was in no way, shape, or form ready to be sold. The seats were torn. I agreed to take $100 discount to fix the front, but I didn't notice the rear until later, and it cost me over $100 to get them both fixed. The front tires are bald. I asked Mike Duffy why they weren't rotated, and he tried to tell me that they had been and that they passed inspection. It would make zero sense for someone to rotate tires with less tread to the front of the vehicle. He blatantly took me for a fool and tried to lie to me. I have to reinflate my rear right tire every morning before work. The key fob does not lock/unlock my driver or front passenger doors. The car had no floor mats. They were shipped to me later. The driver side one has gum stuck in it. Kevin Turner didn't return one text message or phone call. Mike Duffy promised to return a call to me but didn't until I left an internet review of the business. I was told anything that needed to be fixed would have to be through the $2500 warranty I purchased or I could drive several 100 miles back and drop the car off, even though these were problems that existed while the car was on the lot. I've left a couple reviews online. I will leave more, and I'm currently drafting a report for the attorney general.

Disgusted potential customer

29 de jun. de 2015

As I was leaving my home, on my way to the dealership, I text my salesman, Rick, to let him know I was coming to look at a particular vehicle that we were interested in. He replied "ok". I drove an hour and a half only to find that another salesman was showing the vehicle to another couple. The other couple then began the application process to purchase. I left the dealership at this point, disgusted. In my opinion, the salesman should have made sure that I got the chance to check out the vehicle and the first shot at buying the vehicle. This was very unprofessional and poor customer service.

not a fan

17 de feb. de 2015

Took car into get fixed. Rude, rude unprofessional!!

Marquise

10 de oct. de 2014

I called and spoke to Teddy (the internet manager) about a car they have had on their website for several weeks. They had not posted any actual pictures of it like the rest of their cars. He went out and gave me a walk around description of it with me on the phone. I asked him to send me a few pictures of it and tell me the sales price. He has yet to send me any pictures or return my call. I am to assume his customer service is lacking and he does not value me as a potential customer who wants to buy his vehicle. If their customer service is this bad in the sales department, I bet it is atrocious in the service department !!