Used Cars for Sale at Modern Auto Company in Washington, MO

Jody Skyles

Aug 29, 2021

I have a Deck Boat with a 115 Yamaha motor. I have taken to three other boat repair shops in the last 2 years complaining about how the boat would lose power. Also it would always run great at ideal with out fail. As time went buy it keep getting worse and no one could find anything wrong. I took it to D & M and they said it runs great in the shop. I explained that the problem only comes up when it's under power running in the water. (I did explain these to the other place before hand as well.) D & M took it to the river and found the problem. The High pressure fuel pump had gone bad. Now I have our boat back and it runs better than it ever did. These guys or great to work with........ James

Dustin L

Mar 7, 2021

Brought my Cadillac here recently due to the check engine light coming on. Modern Auto said it was the transmission and I would need a brand new one to fix the issues my car was having. They quoted me over $7500 for a new transmission. Brought car to a transmission shop and found out the transmission wasn’t causing my issues at all, as it was in good shape, just a few things needing to be fixed with the engine at 1/10 of the cost Modern Auto quoted me. Be very careful having any service done here as well as buying from here, as I would have been out over $7500 for something that wasn’t causing my problems. Buyer beware.

Mariah Parmentier

Jul 27, 2021

Luke is the most responsive sales person we have dealt with. We appreciate his work on helping us out! Also very happy with Barb - she was knowledge and very nice! A great experience all around. Excited to purchase more vehicles from Modern Auto!

Cara McElmurry

Aug 20, 2021

I would give no stars if I could after my experience this week. ...was told multiple times a service I really needed could not happen that same day ...got that service done ...did not know it was done until after I go to pick up my car ...called to asked that service not be done ...disputed this with the advisor who miraculously doesn't remember our entire conversation the next day ...he claims the parts were delivered 2 min prior to my call asking the services not to be done ...no one 'remembers' this call ...this advisor, Patrick, continued to argue & interrupt me instead of actually giving good customer service & listening to my issues & concerns or even acknowledging them ...he was supposed to have his supervisor call me back & did I still have not received a call Wouldn't advise leaving your car there for anything. I prefer taking my car to the dealership, but I won't be going back to Modern Auto

Craig Jones

Jan 20, 2021

Thank you to the service team at Modern Auto. My Enclave was making a roaring sound which I thought was an exhaust issue but the team at Modern correctly diagnosed the issue as wheel bearings and had it repaired promptly. Modern also came up with an affordable solution for a door panel issue. Highly recommend the experienced team at Modern Auto.