Used Cars for Sale at Modern Toyota in Winston-Salem, NC

Courtney

Oct 5, 2016

Car buying is always a breeze. Service and body shop both damaged my vehicle in first service at the dealership. Service cracked my windshield and body had a collision into a wall. David Miller in finance (personal friend) located a new vehicle for me and worked a fabulous deal. Andrew Robinson has worked with me both of my car buying transactions and is just wonderful!

Benny Leonard

Oct 1, 2016

First class service for repairs to my 1999 Toyota Truck, thanks especially to Mr. Rene` Lugaro for his excellent advice for repairs, his estimate for cost, his timely contact with me, his professional conduct throughout the entire process while under pressure to service other customers. Mr. Lugaro had my complete trust with the care and service of my vehicle. I came in for only routine service...Rene` was alert to a number of maintenance problems that I should have done months ago, he arranged for me to see first hand the extent of the repairs, he developed a cost estimate that was accurate and well defined. These repairs will allow me to extend the life of my vehicle for some time. I do hope to trade-up someday and I am confident that Mr. Lugaro will be my first contact at Modern Toyota. Please also extend my thanks to Tim Steiner for his professional services in the development of the repairs necessary. Thanks also to Ginger Newberry for her help in ushering me thru the entire process. Again, allow me to express my thanks to Mr. Lugaro for his attention to detail and professional attitude in the care of my vehicle. He is a tremendous asset to Modern Toyota, his knowledge of the technical mechanical problems involved and his ability to gain my trust so quickly was so impressive. Benny Leonard.

Anna

Sep 26, 2016

Such a great experience. Niven was great to work with and went out of his way to make sure I was comfortable with the process. Would highly recommend the dealership and Niven!

Anna

Sep 25, 2016

Niven Bayer helped me purchase a new Highlander and he could not have been better to work with. I highly recommend him and will likely buy my next car from him!

Sara K.

Sep 19, 2016

This is the second Camry I have purchased from Modern Toyota. I highly recommend Sales Consultant Niven Bayer. Niven is patient, knowledgeable and hard-working. We worked a great deal for me and we are very pleased with our new 2017 Camry!

toyota

Sep 17, 2016

We recently purchased two Cars from Gopal Chandarana at Modern Toyota ,it was a wonderful experience . Gopal was very patient with our questions , very respectful of our wishes , non judgmental and not pushy in anyway. He took the time to explain the various features in various models and let us explore through so we could make the best choice that fit our specific needs . We have bought 4 cars from this dealership and have always had a positive and satisfying experience there . They have the best deals around , I would highly recommend this Dealership to buy a Toyota.

Tim

Sep 9, 2016

My sales person was Dan Santarelli. He was great to work with as was everyone in the showroom. The sales manager was great and the finance guy was very friendly and helpful. Good experience.

Todd F

Sep 9, 2016

The vehicle I was trying purchase was apearantly already under contract. However I was not told this information on my first two conversations with the dealership.

Iris and Drew

Aug 27, 2016

My fiance needed a good, dependable car and "Yota's" are well known for their dependability. After a string of crooked dealers (who shall remain nameless) we finally found a great deal in Modern Toyota. We decided on a silver 2011 Prius. The awesome Gopal was our sales man. He gave us a great deal and very low interest rate. He's an honest man who made sure that everything was right for us.He still helps us when we need help and did everything we asked him to. He's a great sales guy. The nicest one there so GO SEE HIM!

Jeff B, "TAR HEELS" all the way!!

Aug 17, 2016

I thoroughly enjoyed my experience yesterday with Mr. Shawn Elliott as I purchased a 2016 Toyota Highlander. As soon as we figured out that we were both huge UNC Tarheel fans...well the rest was history! Mr. Elliot was kind, courteous, and very knowlegeable about his product! He even chauffeured us to K & W for lunch and picked us up when we were finished! I highly recommend asking for him if you are planning to visit Modern Toyota! I'm sure glad we got to share our "Carolina Way" of doing business!!

Elisa Watson

Aug 13, 2016

We were very happy with the service provided by Gopal Chandarana. Purchased a used Sienna and he was very informative in showing us the features as we test drove it, as well as patient as we traded in our 4 Runner and financed the Van. Very satisfied with his service. - Elisa Watson (High Rock Lake)

Lindsay Heatherly

Aug 11, 2016

Kenny Waters, is an outstanding sales associate! He made the process of purchasing our 2016 Toyota Highlander a pleasant experience. We love the features of our new Highlander and are really pleased with our decision to buy from Modern Toyota! Sincerely,Eli and Lindsay Heatherly

Steven Branscomb

Aug 6, 2016

I have never written a review before, but the experience my wife and I had buying a Tundra from Niven Bayer at Modern Toyota needs recognition. His no pressure and patience made the experience enjoyable. His diligence and hard work, with the help of the management was able to meet and exceed my every expectation. They found me a vehicle with the necessary equipment and price. He also spent time explaining and showing how the electronic features work on our new Platinum Tundra after the sale was complete. This was very helpful and he also offered to help answer any questions at anytime in the future. Niven met us from the beginning with a comfortable and friendly atmosphere. Everyone at this dealership had this no pressure feeling. I would in the future use the aid of Niven Bayer in buying another vehicle, and would recommend others to ask for his help. Great Salesman! Many thanks!

Kim

Aug 5, 2016

We bought a car from Dan several years ago and really like him so since we were looking again we decided to contact him again! Super nice gentleman!!

Keith KCB

Aug 1, 2016

These guys are true professionals. Most pleasant and efficient dealer with whom you will ever work. I've bought several cars from these guys and referred several others to them without hesitation. Omnia Fowler, Eric Lawhon and Nancy Smith make every effort to create a smooth, hassle free, seamless transaction. And succeed. Thank you for another great car and even better buying experience

KVestal

Jul 25, 2016

Just bought another car from Modern Toyota with the help of Shawn Elliot! He help me get exactly what I was looking for!

SandraDee

Jul 23, 2016

Dan and the team here were very friendly and worked hard to get me the best deal possible. The lady in finance fought to get me the best rate and payment possible! I went from having to have a co-signer, which is what three different dealerships had relayed to me in the last two weeks, to walking out with an even lower rate in a better car! Dan made everything painless and easy. Thanks to all involved in making what had become a nightmare a dream come true!!

Jess

Jul 16, 2016

Mo was my Sale Associate and made the entire process and enjoyable experience! I didn't feel pressured to make a purchase and felt as though he had my best interest in mind! Thanks Mo and Modern Toyota!!

boomers

Jul 15, 2016

Worked with Kenny Waters this past week as we traded in two cars and bought a used car and a new car. We were impressed with Kennys knowledge about both automobiles and liked his friendly,no pressure sales manner. We appreciated his efficiency and in two days all the details were worked out completely ( including the transport of the car we wanted from Spartanberg to Winston Salem.)The paperwork was handled efficiently by Brad Mcadams for the Miata sale and by Judith Taylor for the sale of the Rav 4.Did we mention we love, love, love the cars !Highly recommend Modern Toyota and All the staff mentioned above !

jason hullette

Jul 15, 2016

Mo Hafez and the finance team went above and beyond my expectations. I told them what I was ok with paying. They worked hard finding the right deal and the right bank to fit my needs. At no time was there any pressure to buy and it felt like a friend helping a friend. I will buy my next car from here. Thanks Mo and Brad for helping us today

Morgan & Austin

Jul 14, 2016

Bought another car from Mo.. 2nd one in less than a year. Upgraded from a 2015 Highlander to a 2016. Couldn't be happier with the entire process. Mo helped us tremendously.. AGAIN. He has instilled a high level of comfort in me around the car buying process.. something that I can't say I had before. He has become more of a friend than an automobile salesman. Will definitely come to Modern Toyota again - as long as Mo is here to help. Thanks again Mo!-Morgan & Austin

kjstyers

Jul 11, 2016

Today will be my second car that I have purchased from Dan Santarelli at Modern Toyota. I am very pleased with how quickly they work with you to get you in the car that you want and the payment that you desire. I will continue to come here to buy my cars.

Maddy

Jul 10, 2016

I went in not really sure about getting a new car, but MO made my experience totally worth it, one of the best customer services I've had at a dealership, I would refer a million times to my friends, I love my new car, and overall extremely happy!

JessicaLeigh

Jul 9, 2016

Dan Santarelli has made the car buying experience beyond amazing! I could not have asked for an easier transaction for my first car buying experience! YOU ROCK DAN!

Misty Cotten

Jul 5, 2016

MO Mohamed is the BEST Salesman ever! We had the BEST experience with him as our Salesman ever. He is friendly, fun, honest, and original. I was reluctant at first about purchasing another vehicle. But Mo made it smooth and didn't pressure or try to tell me anything I wanted to hear. He was real and wasn't fake. We hit it off really well as Customer and Salesman. It was like talking with a friend. So comfortable and easy going. I couldn't of asked for a better experience. If anyone is looking to buy a vehicle from Modern Toyota I recommend visiting this guy, Mo Mohamed!! Awesome awesome guy and vehicle purchasing experience. He's a down to earth guy and will get the job done and go above and beyond. We were there late. And no one acted out of sorts or in a rush to get Home we were taken care of and all questions and concerns answered. Mo and the team take care of their customers. Mo was warm and made us feel welcome the whole time we were there.

Misty Cotten

Jul 4, 2016

Best sales experience I have ever had!!! When we first arrived I have to admit that I was a little skeptical about speaking with a salesperson. Shortly after our arrival Mo showed up and we hit it off instantly. The whole time I was very comfortable and did not feel pressured at any time. All of the staff at Modern Toyota was very fun, friendly and provided a light atmosphere. This helped tremendously since I had my daughter with me, who LOVES attention. Lastly, the price was exactly where it should be for the vehicle I chose. I was not hassled or pressured by anyone about anything during the whole experience. Lastly, closing the deal was icing on the cake, as it was quick, painless and just as friendly as the sales experience. We had even been there for two and a half hours after close of business, and everyone was still patient and friendly towards us. No one once gave the impression that we needed to hurry up so they could go home. I will definitely be coming back here to purchase another vehicle in the future. Mo does business like Mobody's business!! ;-)

Austin P

Jun 30, 2016

I leased a Tacome through Modern and they were fantastic. I worked with Kenny Waters, who I highly recommend you ask for. He was very kind, low pressure, and really helpful at helping me navigate what was best financially for my family. Every part of the process was friendly, professional, and expedient. Again, I cannot recommend them more.

Nabiha Qureshi

Jun 22, 2016

My husband and I had an amazing, best busying experience anyone can have at Toyota Dealership this past Saturday. It was our second time seeing our favorite Sales person Mr. Gopal Chandarana. As always he was honest, courteous, friendly and very knowledgeable. We initially wanted to trade our Camry but decided to finance a new car since our second car was giving problems. Gopal went above and beyond in his job and went over with several other options that can fit in our budget. He explained and answered all our questions and concerns in a friendly yet very professional manner. Finance Sales manager Mr. Daniel Derrick was extremely helpful during the paperwork process and explained complicated terms in a very easy lingo while maintaining a very friendly atmosphere that made us so comfortable doing our business with them. Toyota Facility is very clean and very kids friendly. We left the dealership happily of not only getting an amazing deal but with a great peace of mind. We definitely recommend their services to everyone and thanks again team at Toyota dealer for being an amazing dealership in our area. Keep up the great work!!!

Nabiha Qureshi

Jun 20, 2016

We got our second car from Toyota Dealership. It was the best car buying experience anyone can have from looking at different options with Gopal Chandarana till going through financing process with Daniel Derrick. My husband and I came to Toyota Dealership to trade our Camry and upgrade to RAV4. We have met the same Sales person Gopal whom we purchased our first car. As always, Gopal was being honest, extremely helpful, pleasant and friendly throughout the process. He helped us not only find a better option which is to finance a new RAV4 since our other car was giving us problems. He made it possible for us to keep the other car by giving us an awesome deal which fits in our budget. We left the facility with a peace of mind and greatly impressed with their professionalism, fair and exceptional customer service and kids friendly facility. Hats off to you guys and keep up the great work you guys do. We appreciate all of it and so thrilled to have our two cars purchased from the wonderful team at Modern Toyota!! Thank you once again Gopal and team!!

Elizabeth Peddycord

Jun 18, 2016

Andrew Robertson is the best around, he has sold our family cars for years. He gives you the best deal, he knows the product and he takes the time to help you get to know your car. We highly recommend Andrew for all of your car buying needs

The Johnsons

Jun 9, 2016

Gopal did an amazing job! He was incredibly friendly and easy to work with. We really appreciated his honesty and helpfulness. We have been Mazda car buyers forever and Gopal made us believers in the Toyota experience.

Happy Buyer

Jun 6, 2016

Great Job Modern Toyota and Gopal...we really loved the experience

Louise Z.

May 30, 2016

Gopal expertly handled the test drive, answering all questions with knowledge and a pleasant attitude. I would recommend him to anyone who plans to buy a car at Modern Toyota!

chris

May 27, 2016

Great customer service and knowledge of services. Overall pleasant experience on service as well as buying a car.

Jane Given

May 27, 2016

Gopal Chandarana was a wonderful salesman. He went up and above to help me not only find the right car but also to help me understand financing and the best way to go about it. He was cheerful, polite, knowledgable and kind. If I am ever looking for another car I will definitely come to him. I also will recommend him to anyone looking to buy.

Susan

May 27, 2016

Though I had a positive experience a couple of years ago with the purchase of my Prius, I am real tired of the EXTREMELY slow service issue. Now that I am through my 25,000 check, I will use a different service center. The time to get basic oil changes, tire rotations, etc. is always excessive. If you can't get customers in and out more rapidly for basic maintenance then perhaps you need to review your scheduling process. I am afraid that when the service managers ask the technicians to expedite the work because of other customer commitments, the work might not be of the best quality. After all, who checks to verify that the work was does correctly?

Kelly Moore

May 26, 2016

Took my 2013 Corolla S in because the airbag light was on. Justin Williams the service advisor explained that a part in the seat belt malfunctioned and caused the light to come on. He ordered the part and said they would call and set up an appointment to fix. It was all covered under warranty. Thanks Justin for taking care of me and my car.

Lovemytacoma

May 26, 2016

I bought my Tacoma here and continue to use their service department. Wonderful, no-haggle buying experience and continued excellent customer service.

SCG

May 26, 2016

I have had nothing but exceptional experience with Modern Toyota's service department.

Macie H

May 16, 2016

I have to give a BIG THANK YOU to Dan Santarelli of Modern Toyota!! I started my car search online and found the perfect vehicle for the right price in NC! I spoke with Dan over the phone and he was extremely helpful! We drove 7 hours to get the car I wanted and it was nothing short of amazing. Dan and the staff at Modern Toyota in Winston-Salem, NC are WONDERFUL. They made the process painless, did not rush us, and answered any questions we had. I would HIGHLY recommend visiting this dealership, even if it means a long drive. Ask for Dan Santarelli!!!! You won't be disappointed!

Stuart

May 8, 2016

If you are in the market for a new or used vehicle, go see Derek (Sales Manager) and Kenny at Modern Toyota in Winston-Salem. I purchased a new 4Runner from them yesterday and couldn't have been more pleased with the entire process. It's not surprising they have so many positive reviews. Keep up the great work Modern!

Gary M.

Apr 4, 2016

This is my second vehicle with Modern. The sales representative Chad Gordon that I had on the first vehicle was on vacation for this experience but he took the time out of his schedule and helped get our deal completed. I live an hour and thirty minutes away from Modern and it was worth the drive. Price was right and the people where very friendly.

Christina

Mar 15, 2016

Great dealer. Having my second free oil change today. They know how to treat a customer with a concierge service.

Kelly P.

Feb 26, 2016

I've bought numerous cars in the past, however, I have to say that this purchase rates number 1! Personal & Professional: ANDREW ROBINSON is awesome! He was not "pushy". He listened to our needs and wants. He found the exact car that I wanted! Practically brand new! It was only missing one thing on my wish list...heated leather seats. Within a few minutes, Andrew had a quote to have leather heated seats installed (I was so surprised at how reasonable it was, which later I found out was that the dealership only charged me what their cost was and wrapped it up into the loan). I brought the car back on Monday, they gave me a rental (interesting, I didn't know that they also had a full car rental service at the dealership) and I had it back by Wednesday morning. The leather seats looked like they were factory and the car was EXACTLY the way I wanted it. Price & Value: The price I saw online was reasonable enough for me to go purchase right off the lot, however, I was expecting to be disappointed in what they were going to give me for trade-in value of my car. They were honest and fair. There was no need to "haggle" (which I was dreading). Financing: I was prepared to get financed through my bank, but the finance manager was able to get us a rate that I was happy with and stay within my payment range. Bottom Line: I do not like making big purchases. It gives me anxiety. I HATE writing reviews and taking surveys! For me to write one of this length, speaks volume. Go see Andrew and crew at Modern Toyota...you won't be disappointed :-)

David Carr

Feb 9, 2016

I recently purchased my second Toyota product from Modern Toyota in Winston Salem. Both purchases, 2011 Camry SE and most recently a 2016 4Runner Trail were without question the two best car purchasing experiences I have had. Both times the salesmen were friendly, knowledgeable and most importantly, not overbearing or pushy. Charlie Simpson handled my 4Runner purchase and was sincere and professional throughout the process. I felt he was as happy to have me as a customer as I was with my new 4Runner! I would highly recommend asking for Charlie if you are looking to purchase from Modern. I took my Camry to Modern's service department and would say without hesitation that I received the same professional, courteous service from those folks as well, and will most definitely be taking the 4Runner there for service. Thanks again Charlie for making the process easy and painless!!!

Kreese3939

Feb 1, 2016

I've had Toyotas for over 20 years and lived in three other states, and Modern Toyota far exceeds other dealer service repair I've experienced. Organized, friendly and clean facilities are just several of the pluses. I won't take my car anywhere else,

ToyotaMama

Jan 19, 2016

Today I am in for an oil change and regular 15,000 mile maintenance. Oil changes take a lot longer here than other places but with my warranty I have no choice. Toyota staff is always very friendly, there are plenty of seats inside to choose from, they have a children's play area and its surprisingly quiet. All good things that make waiting easy.

Krixie

Jan 15, 2016

Came in for service and was treated with the most respect. They are fast and efficient as well as offer inexpensive competitive rates for services.

Sonia

Jan 14, 2016

Professionalism right from the start. Great service and the facilities are indeed clean.

Michael & Kristian Lane

Dec 30, 2015

I just bought a car from Ricky Triplett. He was amazing through the entire process. I really appreciate his helpfulness and friendliness. From the time we drove on the lot, until we pulled off in our new Camry, our experience was great! I highly recommend Ricky and Modern Toyota.

John Carr

Dec 15, 2015

I recently moved to the Winston Salem area two years ago. I had my two Toyotas serviced here since arriving. Great customer service from arrival to departure. Very courteous, friendly and knowledgable. I will buy my next vehicles here based on their great service. Nice waiting area also.

Lanelle J.

Dec 11, 2015

When my son began looking for a car, I strongly suggested that he come to Modern because of my previous experience with them. I had purchased my 2013 Corolla from them and I recently looked into the possibility of upgrading to a 2015. Though I did not purchase the 2015, Charlie worked a very long time with me and when I decided not to buy, he put me in touch with a company to install a backup camera on mine. So I brought my son in to see Charlie, knowing that he could probably afford a preowned car, but Charlie worked with us and he was able to purchase a 2015 Yaris. My son decided to give his old car to his sister rather than use it as a trade-in. This was good but he is a chain smoker and my daughter has a grandchild with respiratory problems. Charlie talked with the service department, and I was able to have the ozonator process (to remove the cigarette smell) offered to me free of charge! I will be returning in the spring with a granddaughter who is ready to purchase a car.

Sal V

Dec 11, 2015

Took over 3 hrs to change oil, rotate & balance tires. Every time I went to where my car was being serviced they would shut the garage door so I could not see what they were doing on the car. However, every time I could get a look, no one was working on it. When I complained to the service mgr that it was taking very long, within 10 mins the car was ready, so I don't know what if anything was being done on the car.

JimmyDeeKing

Dec 2, 2015

My purchasing experience was handled excellently ...Mr. Cnakdarana was very knowledgeable, pleasant, and friendly, Thanks a million, Gopal.

Terria Cunningham

Dec 1, 2015

I actually came to Modern Toyota not really knowing what to expect. I had the desire and the hope but was not sure I was going to get a car. I had the best experience, with Gopal Chandarana and Brad McAdams. I was honest with Gopal and Brad and they made sure that I hope and desire for a vehicle happened. Not only did I get a car it was a brand new 2016 Camry. This experience exceeded my expectations. I left feeling a sense of accomplishment and pride, because of these two fine gentlemen. You guys are the best and I will tell everyone I know and those I don't about Modern Toyota.

Melinda shumate

Nov 30, 2015

Wonderful service, nice friendly employees....price is reasonable with other places..

RDWS336

Nov 25, 2015

Service department was great brought my truck in for a recall and they looked at another issue I was having and told me where I may have upcoming issues. Great service!

Cmclean

Nov 24, 2015

Each visit is a pleasant experience and I'm not waiting all day for assistance... Thank you.

George S

Nov 24, 2015

Monica is friendly and helpful, as are all service personnel. I bought car here, and will probably buy another one.

K. Lowndes

Nov 24, 2015

A good service that make you feel welcome whenever you need something

Rsmith

Nov 23, 2015

Very friendly people, great service, coffee, clean facilities

Austin Owen

Nov 17, 2015

Tonight was my first time buying a car. Mo Hafez made me feel extremely comfortable. There was no pressure to buy. He worked between myself and the loan approval officer to make sure I got the best deal possible. Would definitely recommend Modern Toyota.

Alicia

Nov 16, 2015

I purchased a 2014 Toyota Camry this past Friday and I absolutely love my new car!!!! This was my first time purchasing a vehicle on my own so I was nervous, stressed and anxious but the dealer, Chad Gordon, went above and beyond to help make this experience an enjoyable one for me!!! He far exceeded my expectations!! I would definitely recommend him and Modern Toyota to all of those that are looking to purchase a vehicle!!!! I definitely see myself going back there for my next one!!!

Renee J.

Nov 16, 2015

Came in very tired and had no clue of how it would turn out looking for a car, but received the best service and care. Gopal Chandarana did a wonderful job in helping me with my needs and explaining what Modern had to offer. Very much pleased with my experience.

Julia

Nov 10, 2015

I walked in feeling overwhelmed and had a wonderful experience with Charles Simpson. He totally talked me off the ledge and helped me find exactly what I was looking for. I really felt like he wanted to help me and he is such a down-to-earth, friendly (read: not pushy) person. Working with him made the whole process of buying a car so much smoother than I expected. Thank you, Charlie and Modern Toyota!

Toyota, Best Salesman

Nov 10, 2015

I bought my car recently from probably the best car salesman I've ever worked with, Gopal Chandarana! He was there on his day off and instead of trying to steal business from someone else he took the time to find another salesman to help us. After some time passed and he couldn't find anyone, I asked if he could help us and from there it was smooth sailing. He made this process stress free, efficient, thorough, and was very accomodating and knew what he was talking about....very nice guy! I would definately go back to Gopal in the future.

Taylor A

Nov 5, 2015

Mo Hafez was such a great salesman! My mother bought a car from him a couple weeks ago and we returned to him because our experience with him was wonderful. He spent his entire day helping us and was very patient. So happy with both of our purchases and even happier that we returned to purchase from Mo again!

Cheryl K.

Nov 4, 2015

My husband and I recently purchased 2 vehicles a couple of months apart. Our sales person Shawn, was great and took all the time we needed in making a decision. The vehicles with all the upgrades we wanted were not at the dealership but Shawn and Mike, in inventory, found exactly what we wanted and within a week the vehicles were delivered to the dealership. It was an easy process and we will make future purchases at Modern Toyota.

new car owner

Oct 27, 2015

I bought a new car at Modern Toyota yesterday afternoon. Mo Hafez was super helpful in guiding me to my new car. He made the buying process easy and was able to answer all of my questions.

Poindexter

Oct 22, 2015

They always do a good job servicing my Toyoda. I also bought it from here and have enjoyed their great service throughout the process.

Kakki H.

Oct 19, 2015

My husband and I were totally satisfied with our salesman, Mr. Michael Nannery. He went above and beyond working with us to get us the best deal for our needs. He is humble and honest with no high pressure sales and he delivers on his word! Put your trust and confidence in him as your salesman, too!

Ginger Fan

Oct 9, 2015

Haven't purchased a vehicle from Modern Toyota but did have one serviced recently and the experience was awesome! Friendly concierge that made me feel welcome, and comfortable lounge with complimentary beverages! Will most certainly be back for service.

Jonica Carter

Oct 8, 2015

Great customer service. Everyone was friendly and nice. They made sure you had what you needed

Heidi Hempstead

Oct 7, 2015

Waiting here in the concierge lounge, relaxing waiting for my 5,000 maintenance. Everyone I have spoken with so far has been pleasant and helpful. I would highly recommend purchasing a car from Modern Toyota of Winston. They go above and beyond.

TerryJ55

Oct 6, 2015

I always enjoy coming to Modern Toyota to get my car serviced. The people there are always nice and are concerned about the condition of my car. I have teriffic service every time I go there!

Rhonda

Sep 30, 2015

Great dealership!! The company I work for does a lot of business with them I would buy a car from them when I am ready

Ads1217

Sep 29, 2015

They are very friendly and can answer any of your questions!

JAGIIIZ

Sep 28, 2015

My wife and I arrived at opening on Monday. I was looking for a particular car that I had seen on the lot. Within five minutes of arriving, Sales & Leasing Consultant, Mo Hafez, greeted my wife and I. We test drove the car we were there to see. The car was a bit smaller than anticipated. Next to the car we were originally interested in was an Infiniti G37. This car was more of what my wife and I were looking for. Since this wasn't the specific car we were there to see, we test drove three additional vehicles to make certain that we made the right decision. In total, we test drove five vehicles. Mo was very patient and stayed very positive through the entire process. My wife and I narrowed it down to two cars. We ended up purchasing the G37 and we purchased the car for less than we expected on getting it for, (Thank you Mo and Modern Toyota). Overall experience was fantastic! I definitely recommend Modern Toyota. If you want a sales person that is patient, positive and not pushy, ask for Mo Hafez.

Jackie D.

Sep 26, 2015

Was extremely satisfied with my experience at Modern Toyota. The salesman, Charlie Simpson, was very knowledgeable and pleasant to deal with.

Tess Davis

Sep 24, 2015

At Modern Toyota I have had a great experience. I would highly recommend Mr. Gopal Chandarana. Gopal is very professional and exceeded my expectations of the normal car buying process. He was very easy to work with - even with my complex situation and had an answer for every question I asked. Once I had made my decision to get a new Camry he got things done quick and very thorough. Mr. Ricky Lewis one of the managers was also very helpful and friendly and made the process very smooth. Yates Moon the finance manager finished off the paperwork and make the information very easy to understand. Overall Modern Toyota has a great group and I would highly recommend Mr. Gopal Chandarana and I would definitely buy a car from him again.

Valerie Leonard

Sep 22, 2015

Mo's chair in his non-cubicle is so much more comfortable than my chair across the desk. Luckily, my new car is more comfortable than his swivel chair. My new car is great and Mo made the experience entertaining. And I love my new car!

Akilah Parms

Sep 16, 2015

I really appreciate everything Mo Hafez done to make my car shopping easier! There was nothing I needed that he didn't do! everything was great and I really appreciate it all. I would recommend him to anyone looking for a vehicle!

Loki

Sep 16, 2015

Very thorough inspection for a potential buyer. Clean facility and friendly staff.

JC

Sep 15, 2015

We have been looking for the right SUV for several weeks and found the perfect vehicle with the right price thanks to the customer service from Mo Hafez. He listened to what I wanted and found it without a problem.

Keelyn Henderson

Sep 14, 2015

Mike Nannery helped me buy my very first car a pre-owned Acura TL from the Modern Toyota used car lot. He was friendly, knowledgeable, and most importantly not pushy. The staff was helpful and nice throughout the entire car buying experience. I will recommend Modern Toyota for future car buying experiences.

Melissa R.

Sep 14, 2015

Had a positive experience leasing a new vehicle. The entire process was organized and efficient from start to finish. I appreciated the effort put forth by Mo Hafez leading up to the day of leasing and the day of. Would highly recommend Modern Toyota.

Brock

Aug 31, 2015

Worked with Mo Hafez and he made the process of buying my first car easy and fun. Answered all my questions and didn't rush or force anything. Love my new car and look forward to doing business with Modern and Mo in the future.

disappointed in WS

Aug 30, 2015

The salesman did not follow through with a promise. He ruined the whole experience for me in getting a newer car. If you say you will do something I believe you should follow through or at least try to make it right. It may have seemed minor to him but it is the principle of it to me. He made a decision for me without consulting me and got an attitude that it was my fault and blamed it on other departments. He either lied to me or someone else lied to him, but he could have checked it out, but the papers were signed and he had his sale. The financial and warranty personnel were excellent.

katie

Aug 24, 2015

Dan Santarelli is a great salesman! very nice! the process was quick and he made it very easy! I give him 5 stars for a job well done!

Todd G

Aug 22, 2015

I tried to deal with Modern Toyota but they refused to give me a fair trade.

Abbs

Aug 19, 2015

My husband and I decided to come back to Modern Toyota to purchase another new car! We spoke to our prior car salesman, Andrew Robinson, and he located the car we wanted and had it ready to test drive by the time we got to the dealership. It was everything we wanted! We also dealt with our prior Finance Manager, Yates Moon, and once again had a delightful experience while buying our new Camry. THANK YOU MODERN TOYOTA!!!!

Courtney D.

Aug 19, 2015

I can honestly say that I never thought I was going to find a car until we found Dan Santerelli at Modern Toyota. As a college student I needed something I could rely on and something that would last but I needed a good deal as well. Dan managed to make all of that happen. Walking into the dealership I immediately felt welcomed and everybody there made me feel like I was a priority. The service was absolutely wonderful and I could not be happier with the experience! If it weren't for them I would've never found my beautiful, perfect Toyota Corolla!

HeatherC

Aug 6, 2015

Dan and Mike have this process the best I've had yet! They are who I will return to from now on. They know how to treat their customers! You can't go wrong here!

The Lofton's

Jul 30, 2015

I would recommend anyone looking for a new/used vehicle to stop by Modern Toyota and ask for Shawn Elliott! He walked me through the whole process with his in depth knowledge of every car I had questions about, his patience as well as making sure I had the best value for my money. Thanks Shawn and I look forward to purchasing my next vehicle from you and Modern simply because it was painless!!!!

Sarah Mickey Sprinkle

Jul 29, 2015

My son needed a reliable used car. I own a Toyota Highlander and love Modern Toyota so I took him there and Nancy Smith helped us. He had her bring a used Honda from another lot which she did in a timely manner. She showed us the car fax on it and a couple more, going over all the details on all of them. We choose one on your lot. On taking it home a few problems came up and Nancy went out of her way on two different days to take care of the problems. I feel she went far and more out of her way to make sure we were happy and the work was done when the time was best for me. I have a handicap sister that lives with me that I care for so she made sure I didn't have to go out of my way to get this work done. She sent a company to the house to replace the windshield, so as to make it easier on me. The buying process was fast and easy and the repairs was also, the best I have EVER had. Having a female sales person I felt I was treated as a equal also. Nancy Smith is the Best and love Modern.

BrittInWS

Jul 28, 2015

Had an overall great experience here, and came away with a good feeling about my new car! Dan was an awesome help and put me in a great car!!

Vicky D.

Jul 25, 2015

We have been wanting a new 2015 Four Runner Limited. Shawn Elliot was our sales associate. He was very knowledgeable and put us at ease. He wasn't pushy and walked us through the lease arrangements. Everyone was nice and excited for us. We just went "to look" and drove home with an awesome ride! The whole experience was much better than I could have expected.

Melissa Bowman

Jul 22, 2015

Dan was awesome and very helpful. He made sure that I went home with the car that I wanted. I am very happy that I choose him has my sales person. If I come back to ever get another car, I will definitely come back to Dan.

Terry

Jul 21, 2015

Copal was very helpful and friendly. Staff worked well to get the deal I needed.

Amy

Jul 15, 2015

Started the buying process for my new RAV4 on-line and came in the next day for a test drive. Dan Santarelli made the experience easy and pretty quick. I'm sure I'll come here for my next vehicle.

AF

Jul 14, 2015

The second I stepped out my car I was greeted very nicely by Mr.Chandaran. He answered all of my questions and was very patient. The test drive went very smoothly and low pressure. His customer service was excellent and he worked very hard to get the right price to fit my needs. He made sure that I was very happy with my purchase. I am now a proud owner of a Toyota Highlander! I would encourage any future buyer to request Mr.Chandarana. He will certainly strive to meet all of your expectations. He far exceeded mine. Sincerely, AF (7/14/15)

LaurenP

Jul 14, 2015

Easy, quick customer service. Was able to navigate buying a car with a toddler in tow!

Nya

Jul 14, 2015

Dan Santarelli was very friendly and knowledgeable about the vehicles. He made my first time buying experience not as scary as I thought it would be and kept me smiling. I appreciated him going through my paper work step-by-step and explaining everything where I could understand it. I also appreciated him going over the parts of the vehicle with me before leaving the dealership. I highly recommend Dan, he is AWESOME!!

Wayne Whisenhunt

Jul 14, 2015

This was and awesome experience at Modern Toyota. Mo Hafez was an awesome salesman. He made buying a car a fun experience and when we buy another car to come back.

Adam & Heather

Jul 13, 2015

Dan Santarelli made the experience one of the best we have had! Thank you to the entire team at Modern Toyota! We will be coming back :)

Jason Peavler

Jul 13, 2015

Dan Santarelli AKA (The Godfather of Modern Toyota) is an extremely professional car salesman. This will be the second car that my lovely wife and I had bought from Dan the Godfather of Modern Toyota. I gave him a huge task of finding my 2015 SR5 Double cab Toyota Tundra with the options that I wanted. I sent Dan an e-mail on 04 July -15 and on 07 July 15 he e-mailed me back and said that he has found the exact truck that I wanted. Dan absolutely did not try to push any other options on me. He found the exact truck that I wanted. If you are in the market for a new Toyota/Scion I highly recommend Dan to be your car salesman. He is very patience with his customers and highly knowledgeable of the cars/trucks that he sells. He also knows the inventory that is on the car lot. I firmly believe that Dan Santarelli is the top car salesman that Modern Toyota has. No one can even come close to him in the way that he treats his customers and the knowledge that he has when it comes to Toyota products. Dan will take the time to explain all the ins and outs of you new car/truck. Also, my lovely wife has came to Modern Toyota to get her Camry serviced and Dan has always found her and checked in with her to see how things are going. He keeps in touch with his customers. When it was my wifes and I birthday Dan sent us a birthday card. In closing if you do not chose Dan Santarelli as your car salesman you will not get the top notch professionalism and attention that you deserve.

Convertible Leigh

Jul 8, 2015

I was able to get a loan for a really nice car. The price is reasonable and the service was great. Everyone was very polite. I'm glad I purchased my car from Modern Toyota! I will recommend them to my friends and family. Thank you so much!

Happy Customer

Jul 8, 2015

We came to Modern Toyota on July 7th and had a wonderful experience. The lady at the Welcome Desk, Johnnie, was smiling and happy to see us when we entered, unlike some of the other welcome people at other dealerships. She immediately called a sales person, who being tied up, went out and found Dan Santarelli to help us. Dan immediately put us at ease and listened to our wants. He went and secured the vehicle we had seen online for a test drive. Dan let us look the vehicle over and then went on a test drive with us. Dan's easy going temperament fit with our family. He answered all our questions and told us things we would be interested in. He directed us where to go on the test drive which was long enough for us to get a good feel for the vehicle. When we got back he answered more questions and knowing we were really interested he made sure the vehicle was secured for us until we had to think about everything and get back to him. Overall a wonderful experience from everyone we met. On July 8th, my wife came back, Daniel found better financing for us than we had previously arranged, Dan helped her navigate through all the paperwork and helped make the experience pleasant with me not there. I would rather get teeth pulled than go through a car buying experience in the past,now I am not so sure, I deal in customer service daily and I want to thank Modern Toyota for the wonderful experience my family had here.

Katie-Scarlett Bailey

Jul 6, 2015

Dan was an amazing salesman! This was my first time buying a car and with a few short questions he led me to the perfect car, with a great deal to boot! It has been the easiest experience, one which I was dreading. The other employees were always so kind and helpful, and I was never left with any questions. No question, I will recommend this dealership to my friends and family. Thank you so much Modern Toyota!

LIFranklin

Jul 6, 2015

Wow. Seriously, all I can say is Wow! In my entire life I have never had such a great experience in buying a car - new or used. Dan Santarelli was very patient with all my questions and understood why I was asking them...he answered what he could and when he couldn't, he went and got the person who was able to help me. I bought a used car, and with most used cars, not everything was perfect...I had a list of a few things I wanted fixed...little things like back speakers in-op & replacing an emblem on the car hood...Dan addressed all the items on the list. One of the best things I liked about dealing with Modern Toyota is the fact they have a no-charge 1 month, 1,000 mile limited bumper to bumper warranty with all used cars (under 100k miles). Really made me feel comfortable about buying a used car. Everyone worked hard to help me with this deal (I traded in a car). Meghan the receptionist, Dan my Sales rep, Mike the Sales Manager, Ricky & Mason in service and David & Judy in Financing are some of the most friendly &, professional people I have ever met and it has truly been a pleasure working with you all. :) Thanks for helping get my Vette :) Note - There were repairs but I can't answer yet about the quality because I'm typing this as they are bringing the car around....system made me choose something, choose N/A.....but if the repairs are handled as well as every other part of this car buying experience, then I'm sure it will be excellent as well!

JANN SHERMER

Jul 3, 2015

My experience with Daniel Perry and Stephen Butcher was very professional and their knowledge of the car I purchased was sweet and on point. They both showed professionalism and PATIENCE which is very important when making such a big purchase, GREAT JOB GUYS

Christin

Jul 2, 2015

I came into Modern Toyota looking to upgrade from an older Toyota of mine to a newer model Corolla. Mo Hafez had a lot of patience working with me through the process of choosing the next best car for me. He helped me find the best car for the best price based on my circumstances. Modern Toyota also offered a very fair trade in value for my older Toyota. I am so thankful for this dealership and excited with my purchase!

DDCray

Jul 2, 2015

Dan Santarelli hooked us up with the exact vehicle that we wanted. He understood why we love the Toyota Corolla and didn't try to sell us on an other vehicle models. There are lots of nice cars typical to the one we just purchased, but we come from a family of those who have had Corollas that last well over 200,000 miles. We also had very little maintenance of our previous Corolla. We travel a lot so we need a dependable, economical car and that is what we got - for the best price we had shopped for! That was most important to us. Also our car had all of the extra features we wanted and we also have free inspections guaranteed for the life of our Corolla! We recommend Dan for the one to help you find the best deal for the money! We were impressed by the team here at Modern Toyota as well! This dealership has a lot of great vehicles to choose from! We thank you Dan for your assistance in assuring that we had the best experience in purchasing a new car!

Kim Summers-Sims

Jul 2, 2015

I purposed a 2015 Highlander from Chad Gordon. My boss John Zaski recommended that I try Toyota because I have never own one before. My experience with Chad; as well as the finance manager was excellent. I have shared my experience with many of my friend and co-worker because I appreciated the process in purchasing a new car. There were no surprises; everyone I encountered was very friendly which is what I expect. I have very high expectations when investing in new car and spending thousands of dollars. I am sold on Toyota and that will be the only car that I purchased going forward. Thanks for making my day! Regards, Kim Summers-Sims

Matt

Jun 29, 2015

Daniel very helpful in answering all of our questions and getting us into our new car. He was very friendly and really went the extra mile to make sure this was stress free experience.I would definitely come back to him for our future car purchases.

Ashley C.

Jun 27, 2015

Mr. Daniel Perry is a great sales consultant (the BEST I have encountered). I have dreaded looking for a new car because I have had "not so good experiences" in the past. He explained multiple options in a way that was easily understandable. He was very pleasant and took the time to look for the best option to suite my particular needs, including price range. He made this process very exceptional! I would definitely recommend ANYONE who is looking to buy a car to come to Modern Toyota and make sure you ask for Daniel Perry.

Belly

Jun 25, 2015

Had a great experience. I just bought a Prius from this dealer and they were very friendly and help you as much as they can.

I Love My Toyota

Jun 25, 2015

Working with Daniel Perry was a pleasure. Modern Toyota you've got it right. I never felt any pressure and Daniel walk me through the options available with ease. I have bought new cars before but this is the first experience I sincerely enjoyed. I bought a great vehicle I can live with and will enjoy for many years to come and at a fair price thanks to Daniel Perry's guidance and product knowledge. I would recommend this dealership with Daniel Perry's guidance to any of my friends and family. Good Job. Don't change a thing Daniel and Modern Toyota> Thanks.

Alex

Jun 24, 2015

Dan Santarelli is a wonderful salesperson who goes above and beyond for his customers. He made sure that he followed up with us over a course of three weeks and constantly offered many different types of vehicles during our search under difficult circumstances. The resolution to our issue was met with a new 2015 Camry SE. Dan was always straight forward, honest and understanding to our situation.

chase bohannon

Jun 19, 2015

upon my arrival, i had exactly what i wanted in mind! also, i knew what price i was willing to pay! Mo Hafez approached me with a kind, honest, and friendly swagger that made me feel like i knew him since childhood and we were the best of friends...he entertained all of my concerns and anything he didnt know off the top of his head, he quickly figured it out for me! i my self am a manager in foods department, so i know how hard it is to find good help....i honestly think that the company has struck gold with his addition to your team....not every young man has his kind of working mans drive. i will definitely be back n the future...if not for myself, or a friend... it will definitely be for my children! and i hope he is still around to show us excellent customer service! thanks alot Mo,...from ur newest customer, Chase Bohannon

Michael

Jun 19, 2015

I worked with Mo Hafez on a new Corolla purchase. Mo is a very friendly and thorough salesman. I hope to do more transactions with him. One of the easiest car deals I have ever done. Modern Toyota and Mo the best.

Raja Natesan

Jun 18, 2015

I researched a lot and went to few places looking for a good deal.. I was not impressed with the service and also how people treat their customers..! Then I came to Modern Toyota and met Mr.Gopal Chandarana..! well, i must say i have wasted my energy and time looking for a good deal outside.! He was soo good and knowledgeable, and what we got was a superb customer service and a very good deal..! His Manager Mike was very good and patience too..! we were soo happy with the way both he and his manager approached us..! Gopal goes an extra step to satisfy our needs and also on the price which was supported by Mike..! Dont waste time going around places looking for a better customer experience and ofcourse a better price..! Thanks to Gopal for making the entire process smoother.! I would certainly recommend all my friends to go to Modern first and am sure there wont be a need to research anywhere.. If modern and Gopal cant get you the price am sure you wont get it anywhere..! Good work.! Keep it going..!

Suzette D

Jun 18, 2015

Mo Hafez made the car bying experince Fun. Modern prices are the best around.

Robert W

Jun 17, 2015

I bought my car from Mo Hafez. He was excellent to work with. He is very professional, friendly and knowledgeable.

amber spencer

Jun 15, 2015

i had a great experience at modern toyota . charlie simpson was a great salesman. I rate him a 10!

Carly

Jun 15, 2015

Today, 6-15-15 made my second car buying experience with Modern Toyota. As last time, even though I was greeted by a different sales rep, Mo Hafez, he went above and beyond my expectations and made sure I received the best possible offer. As a female, that usually never happens. He was awesome and my kids even enjoyed our time spent with him riding on the golf cart :). Until the end of our visit, I had no clue he only had 4 months sales experience. Great job and thanks for putting up with me and my crazy babies!!!!! Thanks a lot, Carly

Lewis Mashburn

Jun 14, 2015

I have never liked car shopping or the process of dealing with car salesmen, but I must say that Mo Hafez made my buying experience very enjoyable! Mr. Hafez made me feel like family and not just a customer. He went above and beyond what was required of him and he exceeded all of my expectations. I would recommend him and Modern Toyota to anyone! As long as Mr. Hafez works for Modern Toyota, then I'll return there for my next vehicle!

Houaetbrw

Jun 13, 2015

What an awesome car buying experience. I can't say enough good things about Salesman Daniel Perry. Not your typical pushy salesman. He really made the car buying experience easy and helped me to finally get the 4Runner I always wanted. Thanks to Daniel and the great team at Modern Toyota!!

Kerianne and Dustin Hall

Jun 13, 2015

Buying a car at Modern Toyota from Mo Hafez has been a wonderful experience. Everyone has been very friendly and the process was very simple. Thank you Modern Toyota! & Thank you Mo Hafez!!

Taylor Jolly

Jun 13, 2015

I'm a first time car buyer and Dan Santarelli was very helpful and friendly! He made the car buying experiences wonderful! If you are looking for a new car I strongly suggest contacting Dan!

ReginaGSO

Jun 9, 2015

Gopal was pleasant to work with. Brad McAdams extremely knowledgable and helpful!

Tammy Murray

Jun 9, 2015

Dan Santarelli was a huge help. Great service and fun to work with also. The easiest experience we have ever had in purchasing a car!! Thanks so much, The Murray's

Ellen

Jun 8, 2015

My husband had such a nice experience at Modern and with Gopal that we decided to trade in my current larger vehicle for the more fuel efficient Prius. Lovely experience overall.

Joshua Griffin

Jun 8, 2015

My father came into the dealership looking to buy a new car and was immediately approached by Mr. Gopal Chandarana, who had already had other customers that he was dealing with. Mr Gopal found time to manage both parties and treated my father with outstanding service. There was no pressure to buy and the service was outstanding. We would highly recommend contacting Mr. Gopal.

Maga.V

Jun 8, 2015

I love love my car. Charlie Simpson the sales consultant was a great and helpful person he explained everything so well. Overall the experience at Modern Toyota was great if you need to talk to a sales man Charlie Simpson is the man to do so.

TGolbus

Jun 4, 2015

Drove over 90 miles to look at a car they had already sold. Talked to them before we left and they assured me it was there, and ready for us to look at. They are VERY slow at taking down cars that sold - they try to use that to lure in more business.

Ive

Jun 1, 2015

Everything was lovely, the process was organized and Gopal was very accessible. He was always able to answer my questions and met all my expectations in buying my first car.

Cindy Field

May 30, 2015

last car I bought was from Gopal. He did such a good job and was so easy to work with, I drove back from High Point to work with him on my second purchase.

Wayne Gorsuch

May 29, 2015

I just bought my first Toyota and Gopal Chandarana was my salesman. I love my new car! My sister referred me and I am glad she did. I was a Ford Truck driver and am in love! My experience was awesome. Gopal was was very helpful and honest. I enjoyed my first experience at your dealership.

Scott

May 28, 2015

We recently took that inevitable step most families take when faced with having two small children and the prospect of needing to visit family out of state multiple times a year. Thats right; we bought a minivan (swagger wagon). It was a bitter sweet decision. We made a list of pros and cons and after a lot of debate the only con we ended up listing was: van. Now for the hard part; which van to buy. Conducting our due diligence, we talked to friends that had already joined the van club and read countless articles about reviews and ratings. We narrowed our choices down to two and visited the respective dealerships. Our second stop brought us to Modern Toyota of Winston Salem. I cannot speak highly enough of our experience. We met Daniel, who I will refer to as an automobile advisor, as sales-man doesn't do him justice. The entire process was top notch. I actually enjoyed purchasing our new vehicle from start to finish. We felt as if we were reviewing prospective vehicles with a trusted friend. At the end of the day, prices are prices and cars are cars but the difference maker can be the individual you work with. If your car search takes you to modern toyota, ask for Daniel Perry, Car Advisor.

Natasha Wingler

May 27, 2015

Just trade my Kia Sorrento for Toyota Corolla S. The guy that i bought it from is a very nice person and i recommend him to anyone else. Great person to work with and works with you. Gopal was a great salesman

HappyReturningCustomer

May 24, 2015

Bought a 2013 Honda Crosstour from Gopal. This was my second purchase from Gopal at Modern Toyota in Winston-Salem. The reason for requesting him was simple: I knew he would provide me with the same professional yet friendly and accommodating experience I had the first time around. He is always courteous, professional and flexible to the clients needs. In this case it meant going the extra mile needed for the little delay in the cash payment and considering the car sold and gave the car for our use from day one. I did not need to negotiate the price since I had done my homework, for the second time, and already knew the car was priced fairly and I could not get a better deal from any other dealer. In fact by 'fair' I mean at the lowest end of the scale found on any site for a similar car. Modern Toyota is fair, accommodating and provides the best service one can hope for. In addition, the first car has never given me a single issue and all signs point to the same situation this time. The car is immaculate and as new although a 2013 model. For friendly and professional service I know you can't go wrong with asking for Gopal when you go to Modern Toyota to buy your car.

Kelin, Reyes

May 24, 2015

We bought a 2012 Toyota Camry at modern toyota, Gopal was our salesman, he tooked excellent care of us, he understood exactly what we needed to have done. He was patient and nice to us.. Great customer service. We really appreciated everything he did for us. We are so happy with our purchased. Thank you so much Gopal!

Rebecca Newman

May 24, 2015

I have purchased 4 cars from your dealership and my brother just bought a new Corolla. We love Gopal Chandarana and Yates Moon. They have always went the extra mile for us! I work at a local community bank and refer clients to them on a regular basis and they are always impressed and highly satisfied. Thank you for being easy to do business with. I will continue to support you!

Jose Serrano

May 23, 2015

Gopal Chandarana sales person and Daniel from Finance has done a fabulous smooth job my husband has purchaesd 3 cars from modern today we bought Ltd 4 runner and trade out 2014 tacoma which has only 9966 miles and all from Gopal. has explain all the features and he is very knowledgeable I have already recommend gopal at least 4 friends and all of them bought car from him and he has never forgot to sen me the referral of $50.00 I recommend everyone to have the experience from Modern and smooth process from Gopal Chandarana

JSP102

May 23, 2015

Gopal was a great salesman. He was friendly, informative, and helpful. He was not pushy or aggressive. I would highly recommend him for your next car!

Harry Cruz

May 22, 2015

I bought a 2014 Lexus is 250 about a moth ago and Copal Chandarana was my car salesman, he give me all the attention I can get I was a good experience all the way to the final purchase of course with the help with Brad witch is the finance person.

Lillian Davis

Mar 31, 2015

Dan you are the B-O-M-B.COM!!!!!!! The level of customer service that I received, from the phone call to signing the papers, was relatively simple which I am convinced would not have been possible without Dan Santarelli. Thank you for all that you do :-)

Mary Morrison

Mar 10, 2015

I would like to take this time and thank Gopal for the excellent customer service that I received when I came into the dealership on Feb.18/2015 looking for a car. Gopal nicely approached me with out any pressure and took his time to help me find a car. The process was more smoother than I could have ever expected. After the excellent experience I received from Gopal I recommended to my sister to go see him and she did the following week and also purchased a car. Hats off to you Gopal and keep up the good work giving great customer service. Sincerely Mary Morrison.

27106

Mar 9, 2015

Today I spent 15 minutes on the phone trying to get a quote on replacing my rear drum brakes. I was routed from showroom sales to parts to service back to showroom and then back to service. When I told service I would NOT allow them to re-route my call again, the woman responded $250 (without asking me year, make, model of car). When I asked if that price included turning the drums - she said "Oh, you have drums - not rotors?" I then told her that I had a 2006 Scio XB - but she was not familiar with it. I was put on hold for a 6th time, when she finally came back and said that she spoke to Tommy (the manager) and he was not sure either but thought it should be about $250. When I then asked what the price was if they had to replace the rotor, she had no idea and said she would have to call parts (7th transfer). I asked for her name as I wanted to complain about the poor customer service - but she refused. Note - when I spoke with the showroom (twice) they blamed the mix up on high volume of calls, short staffing, and lack of training as to which department di what. As we were speaking a live chat popped up on my computer...so I related this story and was told a manager would call me back within 15 minutes. Not surprisingly, I have not heard a work. To be honest, it doesn't make a difference as Modern Toyota is so inefficient and unfriendly that it is obvious that customer service is the lowest priority. Who would want to take their car there for repairs? And, I certainly would not buy one from them either...I've had four Toyotas (all bought while I lived in Raleigh for 20 years) and never had a problem. Modern Toyota is a horror story. Now I know why everyone at WFU talks negatively about them.

mead rid

Mar 7, 2015

My husband and I were looking to purchase a g37. The dealer had exactly what we were looking for and offered a discount for my husband working at a hospital. Since the car was an hour and a half from us we decided to call and see how much of a discount it would be since the car was a little about our price range. We have called twice and each time the rep has told us that they would call us back in 10 minutes. The first time we called they told us the car was selling for $5000 more then what the sale price was listed online and then told us that they would discount it to the price listed. When we told them that the second price was what was listed online the rep told us he would speak to a manager and call us back. We never were called back. We called again this morning and was told they would call us back as well. Since we have not gotten a call back and it has been two hours we will be buying a car elsewhere. I think it is very unprofessional to not call, we also left both our numbers so there should be no reason they can not reach us. Very disappointed.

justina ingram

Feb 28, 2015

Dan Santarelli was very good in handling the specific details I was looking in a car very happy in what we got thanks.

Erica

Feb 20, 2015

Only stopped by to see how much my trade in was worth,and a few hours later left in a Toyota Camry. I received excellent service from Andrew Robinson. He was very courteous helpful and informative. He even took the time to explain the features and how to use them on my car. I'd also like to mention I had visited two other dealerships today just to check on pricing,and had to go inside of those dealerships to find someone as it was extremely cold outside today, but not at Modern Toyota . Within just a few minutes Andrew was there to answer my questions and offer me hot chocolate or coffee. I appreciate the amazing service

Truckowner

Feb 14, 2015

My husband and I decided that we would consider a new truck. Dan Santarelli worked with us to make it happen. We are excited about the purchase of our new truck.

Travis

Feb 5, 2015

This is the place to go! I got the most for my money and the most on my trade. The employees working here are very friendly! Ask for Dan Santarelli- very knowledgeable, patient, friendly and easy to work with. I went to 3 other Toyota dealerships and modern was by far the best and Dan was the superior salesman.

CoryNC

Feb 3, 2015

Modern Toyota worked with me to get the truck I wanted at the price that worked for me. Gopal helped obtain the price I wanted and it was a pleasure doing business with them. Top notch in terms of buying a new truck.

Savannah Adams

Feb 2, 2015

They were very helpful and the facility is really nice! Friendly people, would recommend to others.

Skyler

Jan 30, 2015

bought two cars from dan now and plan on buying another some day down the line, wouldn't recommend any other sales man at modern Toyota. great service great personality

Lauren

Jan 18, 2015

I am absolutely thrilled with the service I received in purchasing my new 2015 Corolla S Plus. Everyone was friendly and welcoming and immediately made me feel at ease while searching for my new vehicle. I am especially happy with the honest service and information that I received from Gopal Chandarana and Daniel Derrick. They are both very knowledgeable in their skill-sets and are very nice. They helped me every single step of the way in purchasing my first new vehicle and didn't hesitate to answer any questions I had during the process. I am more than satisfied with not just my vehicle alone but with the friendly service I received. Thank you!

Brian M.

Jan 17, 2015

After trying to find help and communicate with several dealerships, Modern Toyota and I found one another. This is my first time buying from this dealership. The transaction was smooth and my salesperson, Gopal Chandarana, was great. He did a nice job of making me feel at ease. He also answered every question I had quickly and thoroughly. I highly recommend working with Gopal. We will be back for our future car needs.

Lori D.

Jan 17, 2015

We enjoyed our experience at Modern Toyota. This is the 5th vehicle we have bought here. Our salesman was Dan Santarelli. He was very knowledgeable and great to work with. He made the visit easy, pleasant and overall a pain free experience.

Sashidhar

Jan 15, 2015

The experience was very satisfying and made me feel happy and contented.

James and Amanda Campbell

Jan 10, 2015

When we ventured out to Modern Toyota to look around this bright, sunny Saturday morning, we had NO intentions of leaving with a 2015 Corolla S. The experience and care that we received from Dan Santarelli and Yates Moon were above the bar from start to finish. We have found our home for our future automotive needs. Thanks guys!

Michael White

Jan 6, 2015

Pleasant shopping experience, and helpful sales associates.

THOMAS MYERS

Jan 5, 2015

BOUGHT MY CAR FROM DAN SANTARELLI AT MODER TOYOTA, BEST CAR DEAL I,VE HAD IN A LONG TIME. BEST PRICES AND QUALITY SERVICE. I LOOKED FOR A LONG TIME TO GET THE BEST DEAL AND FOUND IT IN MY OWN BACK YARD HERE AT MODERN TOYOTA. DON'T WAST TIME ANYWHERE ELSE. CALL DAN TO GET THE BEST PRICES IN NORTH CAROLINA.

Kathleen and Chris Lewis

Jan 2, 2015

I have bought many cars over the years and I can say confidently that the buying process at Modern Toyota is second to none! Dan Santarelli was very knowledgeable and friendly. No high pressure sales and he made us feel extremely comfortable. He got my family into the van that we needed quickly. Total time in the dealer was minimal! I highly recommend Modern Toyota and Dan for your next vehicle purchase.

Kathleen & Michael

Jan 1, 2015

We recently had a very positive car buying experience at Modern Toyota in Winston-Salem. We felt we were treated with courtesy and respect by everyone we encountered. Our sales person was Nancy Smith. She took time to answer all of our questions about the Prius and the new electronics that are on most cars these days. Nancy was earnest in learning about our needs and interests in a vehicle, and providing options to meet those needs. She was also responsive and accommodating with appointment times. We did our research and felt that we got a good price, plus a good value for our trade-in. Car buying has changed for the better since we last purchased a car and it is much more customer service focused than it was in the past -- it was truly a pleasant experience.

Lennie Whittemore

Jan 1, 2015

Want a dealership where they make you feel comfortable during the buying process????? Then go to Modern Toyota. Ricky Triplet is the best of the best car salesman-not pushy and takes the time you need to make your final decision. Management is also helpful to answer any questions and make sure you are satisfied with the process and final result. Well worth leaving Greensboro and going to Winston-Salem for your next car!!!! Lennie

Christi

Dec 31, 2014

This is my second vehicle I have purchased from Modern Toyota. Dan Santarelli helped me with the purchase of my Toyota Sienna. It was a great experience and when I was ready to look for another vehicle years later I knew just who to call. Dan not only helped me with my purchase but he kept in touch over the years to insure satisfaction. I will definitely keep doing business with Modern Toyota thanks to the great customer service and support Dan has provided!

Gary and Rebecca Howorka

Dec 31, 2014

My husband and I have purchased several vehicles over the years and we have never had a smoother experience. Dan let us drive the two pickups we wanted, did not pressure sell us, listened to our requirements, did not FORCE us to meet his upper management which most dealership do. We came in at 3:30 pm and at 5PM we were signing papers. We will recommend our friends to Dan because Dan provides a hassle free buying experience and genuinely cares about his customers. Thanks DAN!

liangpengzhuang

Dec 30, 2014

Gopal Chandarana is a nice sales man. The product is great

Dave H

Dec 27, 2014

Dan Santarelli was most helpful in a very smooth transaction. Thanks Dan!

Jagadeesh

Dec 27, 2014

Good customer service from Gopal Chandarana and Michael Sutton from Sales consultant team. Initial i had a big conversion to get a good deal.. At last they gave the best deal for my new 2015 Toyota Camry LE. I liked they customer service and the way they tried to understand the process to get the vehicle. In one word i can say Wonderful.. By Jagadeesh

Wenhong Chen

Dec 26, 2014

We came to buy a new corolla right before Christmas. Although we arrived just before their closing time, all the staff in modern Toyota were very patient in helping us, especially Gopal. We were able to get negotiations work out on that day. We like the car we bought and we really appreciate Gopal's help and all the other staff's help who worked with us.

Chetan

Dec 20, 2014

Toyota Modern is a great place. I received great service, fast and easy no hassling with prices. Gopal was great. He understood our concerns, car expectations and was very patient and understanding. He provided us with great car options very quickly as well as good financial advice. There was no messy hasssling, we were clear about prices and the entire time Gopal made sure we were comfortable. I did not expect such great experience. I would recommend this to any one hands down. Gopal was awesome.

L. Mapp

Dec 19, 2014

We were interested in buying a new car. Daniel Perry, along with the entire sales team, did an exceptional job in transitioning us from a leased car to a car that we now own.

Garrett.F.

Dec 18, 2014

My experience with Modern Toyota was impeccable. My wife and I had never bought a car before, so we were absolute newbies. I had just graduated college and we needed a car. We sat down with Dan Santarelli one day and he explained all of our options to us thoroughly. He never pressured us into buying anything, he was professional, informative, and polite. I am absolutely going to buy my next vehicle with Dan. Thank you Dan, and thank you Modern Toyota.

Dr. Elizabeth Wolosiewicz

Dec 16, 2014

Nancy Smith is the most professional, efficient, and respectful sales representative that my husband and I have ever worked with. She quickly assessed our family's needs and fit us in a vehicle within hours that we all are so very pleased with. The Toyota brand is new to us, but Nancy's knowledge of all of the vehicles was a great comfort to us. She is available and personable, a wonderful representative of your wonderful product. Thank you for a great dealership!

Branden

Dec 13, 2014

one of the best! They gave me the most for my trade in and i walked out the door with a brand new car with no credit what so ever. If your looking for a good car and friendly service i would highly recommend coming to Modern Toyota!

Joe Gutosky

Dec 6, 2014

Dan provided a very efficient and no-nonsense buying experience. It was much appreciated.

ToyotaFan

Dec 6, 2014

Great Dealership, I knew exactly what I wanted coming into the door and got down to business. Very professional and did not hassle or pitch anything I did not want. Extremely friendly and customer oriented. This is the 2nd vehicle I've purchased from this dealership and will continue to return in the future for repairs, services, and future purchases. Will recommend this dealership to anyone considering purchasing a new or used vehicle.

Robin and Marie-Claude

Dec 3, 2014

Thank you Dan for your expert handling of our quick purchase. Your pleasant personality made the experience the more enjoyable. Thank you to the whole Modern Toyota team. To the first of many!!

Nathan

Nov 26, 2014

Well lets see here, its been less than a week and i am sitting here once again pouring my heart out because SEXY BEAST DAN just sold me my 2nd camry. I tell u what then man is just so damn good my wife had to have one to. Dan and Lonnie V worked out a trade for our carolla and seemed to find a way once again to get everything where i needed it, even threw in some window tinting. These guys are great, not your average snob car salesmen they are actually fun to be around but i am broke now no more hanging out, another great experience at Modern Toyota. Recommend Modern to anyone looking to purchase a vehicle check em out.

Toyota

Nov 24, 2014

Dan is extremely helpful. He listens to what you want and doesn't try to pressure you.

Mike and Sharon Lambros

Nov 21, 2014

Dan Santarelli was exceptional to work with. He made the process painless and speedy. He was personable and professional. We will definitely come back next time we are purchasing a vehicle.

nathan mathis

Nov 20, 2014

Dan the man sold me my first yota, words cannot explain the customer service I experienced. Payments a little far apart, Dan closed the gap, great genuine people at Modern Toyota, Dan and staff bent over backwards for my family I cannot express the gratitude for Dan and this dealership. Will buy from again!!!!!!

Lauren

Nov 18, 2014

I was referred to Dan by a friend & I have to say I was blown away by the way he helped me! Very helpful & honestly wouldn't have bought the car without him! I will refer everyone I know! Thanks Dan!!!!!

Brad & Ginnie Chaney

Nov 8, 2014

Dan Santarelli was our go to guy during our car shopping experience. He was very attentive and answered all our question's. Great experience, would highly recommend him.

Jenn P.

Nov 5, 2014

I am so glad I had the chance to met Dan. He has been really helpful with the whole process, not only helping me by choosing the right car for my needs but also to answer all the questions I had without feeling that I was bother him. He has been always available to help me, which I like a lot. This is my 1st time buying a Toyota and I thanks to him I will be back in a couple years to maybe trade or get another car with him.

Paull Boger

Nov 4, 2014

Dan Santarelli met with me late in the evening and we quickly came to a fair price on a vehicle and got the paper work taken care of in time to get home for dinner. I own a company and purchase several vehicles a year and this was one of the smoothest transaction I have experienced. Thanks Modern!

Carolyn Matthews

Nov 1, 2014

Dan was very helpful. He listened to my wants and needs and worked with us to help us get into the vehicle that met our needs. This was the second time that we have purchased a Toyota from him. Both times went very well.

MichaelMcCandless

Oct 31, 2014

We recently purchased a 2015 Highlander (AWD, Limited+Platinum) from Modern. Michael Sutton supported the purchase process. Our experience was positive because of the following reasons: 1. Michael was by far the most knowledgeable on the product that we experienced - and I had a large sample size to draw from. We drove or sat in: Yukon XL, Buick Enclave, Acura MDX, Nissan Pathfinder, Mazda CX-9, Infiniti QX60, Honda Pilot, Audi Q7, Mercedes GL450, Ford Expedition - I think that was it. 2. Purchase price was fair. I am sure that if I had wanted to make a bigger deal of negotiation, we could have saved a few hundred dollars. I did compare at a few other Toyota dealers and the discount was comparable. 3. I did not feel pressured to buy. 4. Michael and his manager took a chance to get the color combination we wanted (Shoreline blue/ash interior) on the premises, with no commitment or deposit from me to buy. Having said that, the day it arrived is the day we agreed to buy. 5. Michael understood that the buyer was my wife and dealt with her as the primary customer. I recommend Michael Sutton and Modern Toyota.

Alexandria Shelton-Brabham

Oct 25, 2014

This was the smoothest process in car buying I have ever experienced. Dan made the experience effortless. I love this dealership and I would return for the next car.

Mayberry

Oct 22, 2014

Dan made the buying process very easy. We recommend buying a vehicle from Dan.... great guy, very friendly.

JB

Oct 20, 2014

Was a good experience. Once the negotiating started it became less friendly and pressured. At the end of the day I got the car I wanted at a fair price.

Blake

Oct 9, 2014

Purchased our second car from Dan, both experiences were great and I'm sure we'll be back again.

Brandie Jones

Oct 8, 2014

Dan was very patient with my husband and myself while we were making our decision.

L. S. Harris

Oct 7, 2014

We recieved a fair price for our trade-in. Dan Santarelli made sure that we got a great price on our Camry also. Dan is very easy going & attentive and also very knowledgeable about the product.

NC_Girl

Oct 6, 2014

Dan was able to get me in the car of my dreams. I had been searching for a good deal on a Altima and I found a good deal here! The process was quick and I was in my car the next business day!

Vicki Kennedy

Oct 2, 2014

We have purchased 5 cars from Dan and every experience gets better and better. We always feel so good about our decision and he spends so much time making sure we are extremely satisfied. Dan has so much knowledge and is so personable that the whole process is so easy. We can't thank him enough and we will never buy a car from someone else even if we live in Alaska. Lonnie V was also etremely helpful and made sure that all of our financial needs were met. We could not be happier. Thanks again.

JEFF L.

Sep 27, 2014

I greatly appreciate their great service which can always be trusted. Ken Forester gives me his knowledge and trust always. What leads myself to buy a new car from Modern Toyota is the great service dept. that is always there for my wife and myself to explain what needs to be done and not add on other unneeded repairs. We have a 1995 Avalon and a 2002 Avalon which are kept in great shape and remain dependable. THANKS TO KEN AND HIS TALENTED SERVICE DEPARTMENT!!!!!!!!

DaveT

Sep 26, 2014

Went there looking for a used Prius V. Everyone there was great - helpful, straightforward, no pressure. My best car-buying experience by far.

Balloonchaser

Sep 20, 2014

Looking for a good byuying experience? See Dan Santarelli at Modern Toyota. Very personable and pleasant to work with. No pressure to buy. Plan on being back when ready to trade again.

Brian Paigo

Sep 19, 2014

I have purchased 2 toyotas, and 3 nissans from the Modern dealers, and I will never buy a car from any other dealer. They are always nice, straight forward, and honest with me. Dan Santarelli helped my buddy a week ago get into a new camry, and Dan helped me into a new 2015 Tacoma. Dan is very good at what he does, and I totally recommend Dan to anyone who is looking for a New toyota. Its a great atmostphere, relaxed, and they do try and help you the best they can. They even threw in floor mats for free. I didnt ask, they offered! Dan is respectful, honest, and straight forward. With modern dealers, there never seems to be any "games", they try hard the first time! I truly enjoy the Modern Experience, and I do not see any reason why I should, or anyone should go anywhere else for a new or used car! Thanks Modern for another great purchase, and I look forward to many, many years with my Tacoma.

Wendy K.

Sep 19, 2014

My last vehicle buying experience left me with a real displeasure of the whole process. So needless to say when it came time to trade I was not looking forward to it. Yet, thanks to Dan Santarelli, this experience was completely different in a good way. Dan went above and beyond to make sure he found the vehicle that was going to best suit my needs along with my desires. Additionally, he worked to get me a great deal that matched or beat Modern's competitors. Thankfully, this was a good experience with no pressure, and I am not leaving this time with the feeling like I was taken advantage of because I was female. Thanks Dan for everything!

Amber Maze

Sep 13, 2014

I bought my car from Modern Toyota in 2010 and had a wonderful experience then. When my fiance wanted to buy a new car, I knew exactly where to bring him! Modern has always been great to my family and I. My car was getting its 80,000 mile service and they gave me a free rental for the day. After driving the Camry we decided to purchase one. My fiance was very upside down in his car but the Modern crew made it all work out for us! Thank you all so much!

APage

Sep 13, 2014

Our salesman Dan Santarelli was fantastic! He was very informitive, he was also non- pushy he made the whole process so easy. I would do it again,and also request Dan as my salesman. Thank You for the professionalism.

Heath Davis

Sep 13, 2014

I needed a new car and had a lot of negative equity with mine. Dan made everything work out for me and got me into a brand new camry with affordable payments. I will never be able to thank you enough.

Michael Weber

Sep 13, 2014

I live out of state and searched far and wide for a Toyota Prius. I found one at Modern Toyota that fit the criteria I was looking for in a used car. I had a couple of negative experiences recently so although things looked good on paper and over the phone I was bracing for some sort of bad news once I arrived at the dealership. To my pleasant surprise, the car was exactly as described and for a price that was within my budget and I did well on my trade-in! I am thankful for the good experience I had and Dan Santarelli (my salesperson) was more than helpful with my questions and immediately addressed my one small concern I had. Thanks again for the great experience!!

Robin Bodenheimer

Sep 11, 2014

The car purchase we made for our son was seamless and smooth thanks to Dan Santarelli - I will refer anyone looking for a good used or new car over to see him!! thanks so much! :) Robin Bodenheimer

Gerrit

Sep 9, 2014

My husband had his heart set on getting a black FJ Cruiser, and we were blessed enough to purchase one with the expert help of Dan Santarelli at Modern Toyota. Dan immediately put us at ease, answered all our questions and concerns, and walked us through all of the stressful paperwork involved! Buying a car is not a simple task, but thanks to Dan, it was beyond pleasant, even fun! He also managed to find my husband an FJ Cruiser in his desired color despite the fact that 2014 was the last year Toyota manufactured them! Mr. Santarelli, quite simply the very best at what he does, and we are very privileged to have worked with him! Modern Toyota is VERY lucky to have Dan Santarelli on the team! Thank you Dan!!! 5 Stars all around! Barbara and Gerrit Peacock

ScottM

Aug 30, 2014

Thanks Dan for a timely process in buying the our new toy. It was very painless and these days that can be hard to find.

Drew Christensen

Aug 29, 2014

Dan Santarelli, Thanks for making purchasing my new car quick, easy, and simple. I couldn't ask for a better service. Thanks also for your time and patience. It was great working with you! Drew Christensen

myfirstcamry

Aug 29, 2014

Dan was such a huge help! This is my first time buying a car and he helped me thru the whole process. It was such a great team and I had a wonderful experience!

new camry

Aug 28, 2014

Dan Santarelli was great. He helped us work through all obstacles and got us into a beautiful new camry.

Heather & Chris

Aug 26, 2014

Found out my car was totaled on a Friday and got my settlement on that following Monday. Came to Modern Toyota and Dan got us in a vehicle we loved that same evening! Dan was not the usual car guy who pushes you towards a vehicle, he helped us find the car that we liked and did not mind looking at lots of different options. Dan was a great salesman and kept us updated on the entire process of buying a car. Our next vehicle will absolutely come from Modern Toyota through Dan and we will refer him to anyone looking for a vehicle! Thanks so much for helping us out!

Tacoma buyer

Aug 25, 2014

The entire process was exceptional, hassle-free, and (yes!) a pleasure. Ms. Rice couldn't have made it any easier- she was the ultimate professional.

Megan Wray

Aug 23, 2014

Dan was a wonderful salesman! Buying a car gives me HIGH ANXIETY. Dan is such a honest and caring guy. This was quick, painless and I felt like we were cared for and that we got what we needed. I would buy a car here every week if I could!

WOLFPACK

Aug 23, 2014

We enjoyed our recent experience at Modern Toyota. They had a good used inventory of certified vehicles to consider, and a great sales team who were quick to earn our business. I would highly recommend you pay a visit and experience for yourself.

Stike JK

Aug 21, 2014

My wife and I were in the process of trying to both find new vehicles. We went to a few dealerships and let me just say that from beginning to end our experience has been as stress free and convenient as I have ever had. It started with their Internet Sales Rep Ashley Hill being very responsive via email thoughout my first day with providing very good information and having a sales manager ready to greet us at the door when we arrived. From there Ricky Lewis set us up with Dan and I cannot speak highly enough of him. There were no games and Dan listened to what we wanted and needed instead of trying to convince us of what we may need or want. There was little to no pressure from Dan and he was able to get us in both of the cars we wanted at the prices we wanted. I have never had such an easy process from negotiations to paperwork. These guys still provide the classic customer service we all want.

Fred Taylor

Aug 20, 2014

I was looking for a used 2012/2013 Toyota Avalon. Gopal Chandarana immediately greeted me at the door and within a few minutes we identified a good candidate vehicle. Gopal arranged for the vehicle(that was at the Concord store) to be brought up to Winston and after a test drive we sealed the deal. Glenn in service also did a great job handling a recall on the seat back repair. All in all a great experience and I will be back. Fred Taylor

The Farmer Family

Aug 20, 2014

Thank you Dan Santarelli we enjoyed our experence with you. We could not have done it without you. We will take good care of stormy and we thing you.

Mohammad

Aug 18, 2014

Gopal Chandarana has been excellent in the sales process, i came not knowing what i want, but he stood beside me without any negativity of the possibility of me not buying anything. i would definitely continue my business here for any car need.

Candace

Aug 16, 2014

Dan Santarelli made it an easy and smooth transaction. We were low maintenance; no obstacles were created.

Kevin Wright

Aug 15, 2014

Dan might be the only boat salesman at Modern Toyota but he is great. Thanks for your time and effort putting together the deal on the Carolina Skiff. I appreciate all you have done for me. Keep up the great work Dan.

Kavita - Darshan

Aug 12, 2014

Andrew Robinson made it real easy for us buying the car from Modern Toyota. He made car shopping really easy for us which we were really dreadful of. He understood what we needed and helped us out. Definitely will recommend Andrew Robinson and Modern Toyota to friends and family.

dwidener

Aug 11, 2014

Just can't say enough about my experience with modern Toyota. My sales person was Nancy Smith.Don't ever let this person leave.She knew the anserwers to all my questions.I was well informed with everything with my new Rav4. Mr Moon was great getting my payments where I could afford the Rav4.I will be letting anyone who wants to trade to ask for Nancy Smith and Mr.Moon.

Blitch

Aug 9, 2014

I just purchased a 2013 Venza from Modern. It was a easy, relaxed and even enjoyable at times. It was nothing like the stereotypical car buying experience. I had an amazing team of knowledgeable, respective, and friendly employees. It started in internet sales with Ashley, who gathered the information and what i was looking for. She kept my constantly updated, and prepared me for when i went into the dealership. When i arrived Marcy showed me the Venza and allowed me to take it to where my wife was working for her to see. When i returned she and Yates went over the details of financing and other features of the car and benefits of the dealership. Through the process I always felt as everything was my decision and never felt pushed or pressured. This is my first Toyota vehicle, and by the experience I had at Modern. They will be at the top of the list for my future car purchases. Thanks again to Ashley, Marcy, Yates and the entire Modern Toyota team Bert Litchfield

Samantha Wotell

Aug 9, 2014

It was a pleasure coming to Modern Toyota in Winston Salem to purchase a car for my son. Working with Dan was a pleasure, he answered all of our questions, he is very personable. I will definately check back with Dan in about a year for the next car for my next son.

Shahbaz Butt

Aug 8, 2014

The car was bound to be amazing due to it being a Toyota, but the sales man, Mr. Gopal Chandarana was what impressed me the most!!!!!!! Gopal went above and beyond to help me figure out which car i wanted and which car was best suited for my needs, but also wants. I am in love with my new car and also the atmosphere.

Nik and Alyssa Headden

Aug 5, 2014

Micheal was a great salesman. We needed a car and he made sure we didn't leave without one. Micheal went above and beyond our expectations. I would highly recommend Modern Toyota to anyone that is looking for a good car buying experience.

Kathleen Walton

Aug 4, 2014

Dan Santarelli was an awesome salesman, he let me take all the time I needed with no pressure, he was very upfront and respectful, and assisted openly and honestly in helping me to get the best deal I could for my new vehicle. There were no tricks or games, just great service for which I am very greatful.

Jillian Bolyard

Aug 2, 2014

Dan Santarelli provided excellent customer service! No pressure, he got the job done in a timely manner. Thank you for your great service.

Denise Hill

Aug 1, 2014

What a wonderful experience!!! Service started the minute I entered the driveway. The staff was extremely friendly and professional!! Excellence at its best!!

Anthony S. Davis Jr.

Jul 27, 2014

I was very pleased with the customer service and consistency while dealing with Mr. Gopal Chandarana at Modern Toyota in Winston-Salem, NC. He helped me to understand the requirements for the Graduate by back program. He kept in contact with me to notify me of any information i needed to give the dealership and the bank Modern Toyota finances through. I had a great experience and I am very satisfied with the vehicle and Mr. Gopal Chandarana's service and he is a great asset to Modern Toyota.

Happy Customer!!!

Jul 26, 2014

I bought a car from Dan Santarelli. He did not pressure me at all. He took his time and gave me choice of my selection on the color. His head glistened in the sunlight. It reminded me of my youth looking at a pond on a sunny day.

Happy Teacher

Jul 26, 2014

Mr. Dan Santarelli was simply wonderful. He was able to explain everything that I wanted to know about a USED car with questionable reviews on CarFax. He showed patience as I wondered about the purchase of this car. The deal seemed great however without my questions answered throughly I was not going agree with the purchase. As you can tell, I agreed to the purchase. *** He was extremely kindhearted to my 3 year old daughter. That's always a plus in my book because I have walked out of other dealerships because of the attitude some dealers showed.

Lori

Jul 26, 2014

I am very satisfied with my purchase from Dan Santarelli. Very smooth experience! Thanks!

judyNC

Jul 22, 2014

michael sutton made the purchase of my 2014 Avalon the most enjoyable purchase I,ve had in a very long time i was trading one car and selling another vechile and everything went so easy i will be telling all my friends and family aboutnthis experience

StefanNYC

Jul 21, 2014

The Modern Toyota has by far the quickest and most skilled car dealers. The facility itself is very lively the staff is openly welcoming. Gopal Chandarana and Lonnie V. stand out individually; not only because of their expertise but their willingness to accommodate any need or question one might have. This was my first car buying experience with the both of them right on point dealing with me. They got me a great car for a even better price. I came in with a limited budget and even so they worked to get me the car I needed! I would highly recommend Gopal Chandarana and Lonnie V. to anyone who was looking to buy a car. I would go as far as to recommend everyone to the Modern Toyota dealership because of how well of an experience I had!

Rob

Jul 18, 2014

Dan Santarelli was a great salesman. He made the purchase process very smooth and accommodated my needs. He answered any and all questions I had about the car and its purchase. He made this a very pleasant buying experience.

Ronald Burroughs

Jul 18, 2014

Dan Santarelli is without a doubt one of the most efficient and professional sales persons that I have had the pleasure to do business with. Dan has made my purchase possible. I live in WV currently , titleing the car in VA and purchasing the car in NC. Not many sales people could manage this transaction and purchase. However, Dan past the test with flying colors. Thank you very much Dan and Modern Toyota. There is no question that my next car will come from Dan Santarelli at Modern Toyota. Thanks Dan its been a pleasure to do business with you and Modern Toyota.I give Dan and Modern Toyota a 2 thumbs up and 5 star rating with my sales experience. Thank you both very much. Kind Regards Ron Burroughs

Shane Jordan

Jul 15, 2014

Dan Santarelli was outstanding and extremely helpful. As a first time buyer with no established credit, I would have to say that I am extremely satisfied. Dan is a man of his word, when he said he could get it done, he meant he could get it done!

Grammy

Jul 14, 2014

We came in to look at a vehicle we had seen online. Mr. Gopal Chandarana was our salesman. He was very helpful and answered all our questions. We had a great experience with the purchase of our vehicle. I would recommend Modern Toyota to anyone interested in purchasing a vehicle. I would recommend Mr. Chandarana in particular. We are very pleased with our experience.

Lerone

Jul 14, 2014

Dan Santarelli was great. My experience at Modern Toyota was great. I would definitely return in the future.

Kris and Tracy

Jul 12, 2014

Very friendly and willing to do everything to make sure we are happy with our purchase. Quicker than ever doing paperwork. Will recommend this place to everyone. Happy with everyone we met. Very hapy with our sales person Dan Santarerelli

Baxter's Mom

Jul 11, 2014

I have purchased several vehicles from Modern Toyota and would NOT go anywhere else. Nancy Smith, my salesperson, is #1. Nancy is always so helpful, she is very knowledgeable and always puts the customer first. Any service for repairs, recalls or any other interactions I have had with Modern Toyota have been great. If you want the best, this is the ONLY place to go!

Cynthia Moore

Jul 11, 2014

Working with Michael Sutton was a wonderful experience. From the beginning to the end of my experience, he was kind and very helpful. If i could, i would give him 10 stars. Modern Toyota is very lucky to have such a professional employee. If you are looking for a car, i would advise you to visit Michael and Modern Toyota. Thanks you Modern Toyota and Michael Sutton.

Shanon Moncus

Jul 11, 2014

Today I purchased a new Camry SE from Gopal Chandarana. He was absolutely AWESOME!!!! He went above and beyond he even took the time to set up my bluetooth. Will definitely recommend Modern Toyota and Gopal to family and friends.

Brian and Christine Gorelick

Jul 10, 2014

Michael was an outstanding sales person who understood our needs and assisted us perfectly in purchasing a used Honda Civic and a new Toyota Camry last week. It was a pleasure to work with Michael and we will be back when we need new vehicles in the future.

Sybil A

Jul 8, 2014

From the time I walked in to buy a new Avalon my sales associate Dan Santarelli toook very good care of me from start to finish, keep up the good work!!!!

John

Jul 7, 2014

My visit to Modern Toyota was a great experience. Gopal Chandarana provided excellent customer service. He took time to show me the inventory, answered all my questions, and went beyond what I would expect in a salesperson. Buying a car from Gopal was a great experience and I plan to recommend others to him for their auto buying needs.

Chad A Mairena

Jul 4, 2014

From the time i walked in the facilitie took great care of me made sure they understood what i wanted and took care of any needs i had and made sure we were comfortable while we waited. My sales man was Dan Santareeli and he made sure i understood step by step and the terms. Greats sales man

Queen Elizabeth drives a Toyota Tacoma truck

Jul 3, 2014

Dan knows his business in auto sales. He was very efficient and we recommend him to all.

LindseyK916

Jul 2, 2014

I am relocating from Cincinnati, OH and did everything over the phone. Dan was very friendly and helpful trying to get everything organized from out of state. The car was ready when I arrived and everything went smoothly.

MJS

Jun 30, 2014

Very professional! Answered all my questions. I'm a happy camper!

JohnD

Jun 28, 2014

I came to Modern Toyota looking for my first car, but had a rather limited budget. Having done my homework, I knew that finding a good, used Toyota sedan in my price range wasn't going to be easy. But to my good fortune, Dan Santarelli was my account executive. After looking over his database for a good 30 minutes, Dan dicovered a 2006 Camry that met my criteria, and sold it to me at a great price! Dan Santarelli at Modern Toyota has won yet another loyal customer, and I look forward to working with him to find my next car at some point in the future. Thanks again, Dan!

Tim and Kay Collare

Jun 28, 2014

Enjoyed working with Dan Santarelli. Very personable, good suggestions and easy conversation.

John S.

Jun 26, 2014

I have been considering buying my 2nd Prius from Modern Toyota for quite a few months now. I wanted to buy from Modern because of their competitive pricing and stellar customer service (both in the past and presently). Today I was in the area and called 3 minutes (literally) before showing up at the dealership. I was met at the door by Gopal Chandarana. He was very friendly and inquisitive. After hearing my thoughts, he quickly started the car buying process. After a short time, Lonnie V. (didn't catch his full last name) came over to discuss my trade in and financing. His approach was a very straightforward one. He clearly communicated the various options that Modern could offer. While Lonnie V. was working to make the deal happen, Mr. Chandarana took me out to the car I was buying and showed me the different options and assisted me in pairing my iPhone with the car. This is my 2nd car buying experience with Modern Toyota. I highly recommend this dealership. Also, I recommend asking for Gopal Chandarana and/or Lonnie V. Both were friendly, professional, and clear. They are clearly an asset to the Modern team. With that said, everyone I have come into contact with over the past 4 years (sales AND service at Modern) have maintained the same level of professionalism that both of these guys have shown today.

JB

Jun 25, 2014

Thanks for the great help and service. Shout out to Dan Santarelli for being a fantastic ambassador!

A. Lawson

Jun 20, 2014

Our experience at Modern Toyota was great!! We were impressed before we even arrived. Big "thank you's" to Bryan Hartley and Steve Bryan for a seemless introduction to Dan Santarelli, who made this the easiest car purchase we have ever made. We will definitely be return customers!!

Manuel

Jun 18, 2014

Today i stopped buy several car dealerships to get an idea of what I thought that I might want. Gopal Chandarana met me on the lot, and never having met him before, made me feel like a good friend and i were just out looking at cars. He was able to show me exactly what i wanted, answer any questions before i had them, and when my interests ended up changing he was able to effortlessly transition over. By far the best customer service of any of the dealerships i visited today.

Tayler Motsinger

Jun 16, 2014

Very good experiance with Dan Santarelli! I highly reccomend him as a salesman!

IZZYMO

Jun 14, 2014

Lonnie and Gopal did a superb job at getting me in my new Camry. The process was satisfactory and everything was great. i would recommend Modern Toyota to everyone.

RGS

Jun 14, 2014

Dan Santarelli met me at the door when I drove up. I pretty much knew what I wanted as I had used the Toyota and Modern Toyota websites to research prior to coming in. Within 45 minutes the deal was done and paperwork completed. Dan is an incredible asset to the dealership. Come in and ask for him. I'm sure you will end up signing his bucket !!

KUSMA

Jun 13, 2014

I purchased a brand new car from Modern Toyota. GOPAL CHANDARANA is the best , honest, understanding sales person i know. He was really helpful in making my decision, getting a good loan % and made my purchase a memorable one. I WOULD STRONGLY RECOMMEND GOPAL CHANDARANA. Please reach out to him before you buy one.

Robert Lo Bianco

Jun 12, 2014

modern toyota is a class outfit,salesman dan santarelli went the extra mile to get the right vehicle for me..i will recommend modern toyoya to all the people i meet looking for a new vehicles. thank you toyota and especially Dan Santarelli

Brian Jared

Jun 9, 2014

Go see Dan the Modern guy! If he think you cannot get the car you want, he will make it happen! I got the payment I wanted and the car I wanted. Excellent customer service, not your typical car sales guy. Dan actually cares about selling you a great car and making sure you are happy! Thank you Dan Santarelli!!

Tiffany

Jun 7, 2014

Gopal Chandarana was on point, he sold me my first brand new car. I have had several vehicles but the 2014 Camry is my very first brand new car with only 15 miles at purchase. I have purchased from Modern Toyota before and I was pleased though the car I chose was a lemon to no fault of their own. Three weeks after my 2014 purchase I needed to take it in for a noise I heard coming from rear. Gopal put me in a rental so that I could go about business as usual. Thumbs up for Modern Toyota and Gopal Chandarana, I believe Modern will be my dealer from now on.

Tiffany B.

Jun 7, 2014

Gopal Chandarana of Modern Toyota was very nice helping me purchase my first brand new car a 2014 Camry. I was in and out of the dealership within 3 hours. In addition, I went back about 3 weeks later for them to check a noise I heard coming from the rear of my car. Gopal put me in a rental while they checked my car so I could go about my day without a problem. Thumbs up for Gopal and Modern Toyota. This is the second car I've purchased from Modern Toyota, I am very satisfied with Modern Toyota and GopaI. I believe this is my stop for all of my automobile needs.

Nabiha Q

May 31, 2014

I am very pleased to mention how satisfied I am with the quality customer service and honest dealing from Mr. Gopal Chandarana at Modern Toyota Winston-Salem. He helped us finding the perfect vehicle that suits well with our family needs as well as our budger. We were hesitant in the beginning but he made us comfortable, took time to listen our concern and needs and assisted us in the best possible manner. He sure is an asset to Modern Toyota as he made our experience so awesome. I would defineltly recommned Modern Toyota to my freinds and would like to continue doing my business with them. Once again, thank you very much for your help, assistance and most of all courteous and friendly behavior Gopal Chandarama.

The Tilley's

May 31, 2014

Came to Modern Toyota to trade vehicle and bought a 2014 Rav4 from Dan Santarelli. We had originally came to buy a Highlander but decided on a Rav4. Dan was very helpful and friendly. He was knowledgable and an overall great salesman! We had a wonderful experience here!

Bruce Floyd Morton

May 28, 2014

Ive been buying from Modern Toyota for years now. Bought about 9-10 vehicles here and I've personally dealt with Ricky Triplett on my last three cars now. This man absolutely made it pain-free and made me a deal I COULDN'T REFUSE. If you ever EVER need a car- call this guy! 336.909.3150

SHAHNAZ POURSAIED

May 10, 2014

MR GOPAL CHANDARANA (SALES & LEASING CONSULTANT) IN MODERN TOYATA IS A VERY HELPFUL,FRIENDLY AND HONEST ,AND THAT WAS ONE OF THE REASON I CAME TO SAME CAR SHOW SHOP TO BUY CAR AGAIN. TOYOTA NEEDS TO KEEP ON GOOD WORK THEY DO BY PROVIDING SAFE DRIVING FOR CUSTOMERS AND INVEST EVEN MORE ON IT'S GOOD AND DEDICATED,HONEST WORKERS. THANK YOU

DanFan

Apr 22, 2014

I have purchased several cars in the past new and used and I have to say the customer service and prompt attention I received at Modern Toyota was Class Act. My salesman was Dan Santarelli and he was the best. Answered all my question was patient and very helpful. I didn't have to spend all day waiting on paperwork and finalizing the deal....Not to mention the great deal he gave me. I would recommend Dan to anyone looking to purchase a new or used car. It was the easiest car buying experience I have every had and I have purchased from several large dealerships in North Carolina.

Nicole

Apr 8, 2014

Michael was awesome to work with! He made the whole process go smoothly (never felt like a tense business deal/negotiation) and took the time to explain everything with us. We also have crazy busy schedules and he made communication easy via phone or email whatever we needed. We definitely feel like we got a GREAT deal and we owe it all to Michael! Thank you we LOVE our new car! B & N

Joshua and Tracy

Apr 2, 2014

We just bought a van for our family and it was so easy and no hassles! If you have ever bought a car before you would really appreciate that. We are really happy with our purchase and the customer service we received. We worked with Michael Sutton, he was so willing to get us what we wanted. Great experience!

LOST SALES

Mar 27, 2014

My last time shopping ONLINE . Sure IM is there for you but the guy is just RUDE. Could not (did not) get price for a car I was interested in getting. I called asked to speak to manager and JESSE answered. I was told his manager was not there. What a joke! I will never bother to look online or call or waste my time to go there again. Word of mouth is everything beware.

MJW

Mar 26, 2014

We had a wonderful expierence with Dan. We arrived at the dealership at 5 PM and we were signing paperwork by 7 PM. Dan Santarelli is the man to see to buy a car.

Regina

Mar 19, 2014

The overall buying experience was excellent. With the help of Niven & sales person Nancy down to internet sales person Daniel. The sale was complete within 24 hours. The Modern experience was the best experiences! Thanks to the sales team the service was Great!

Jeremy G.

Mar 9, 2014

I visited the dealership this past weekend! I went in just wanting to look and get some pricing and finance options. I left with a new car! The sales and management staff were very helpful and pulled out all of the stops to make the best deal! I would suggest this dealership to anyone!

Bob

Mar 3, 2014

Just purchased a 2014 Highlander. A great experience all around. Nancy Smith is outstanding. Highly recommend this car, this dealership, and Nancy.

Travis Helbert

Feb 22, 2014

Thank you Nancy Smith for making my buying experience so smooth. You really made me feel at ease. Got me in the exact car I wanted. I love my z4!!! I will be back next time I need another an will look for you.

RON the bird guy

Feb 21, 2014

Dan Santarelli was great to work with in purchasing my NEW Prius. I drove a hard bargain but he didn't kick me out of his office. Seriously, he treated me with a lot of respect and I feel like I got a great deal.

Joe

Feb 8, 2014

Start off by saying this was my first car buying experience and it went extremely smooth. Wasn't forced into any vehicle and could simply look without feeling stalked. Service was great and any question I had was answered. Highly recommend seeing Dan to buy your next vehicle. Thanks!

Kenneth McMillan

Feb 7, 2014

Kenneth & Secelia McMillan received excellent customer service from Mr. Dan Santarelli. We have been searching for an SUV for awhile now. Mr. Dan Santarelli went above and beyond to get the right deal for us. We are extremely satisfied with the outcome. He deserves to be commended for a job well done. I have been a customer manager for over 15 years you truly have someone dedicated to seeing the job through. He was completely candid with us and advised us to make the best choice. We are excited about purchasing our New 2014 Highlander. We give Kudos to Dan Santarelli for a job well done. Keep up the good work. He get the Max rating from Kenneth & Secelia McMillan Great Experience.

B. White

Feb 1, 2014

Made my first contact on instant messaging. Very responsive. Came to the dealership and met Dan Santarelli. He was very helpful and guided through the buying process pleasantly. Great Job.

JJF

Jan 27, 2014

An exceptional experience with my salesman, sales manager, and credit personal. Very attentive to find out what I was looking for in a new vehicle and then finding that vehicle. Helpful in explaining how to operate various features on the car.

Claypool, Terry

Jan 21, 2014

Dan Santarelli helped us to find an immediate vehicle to fit our needs within days. He was personable and very kind.

KJSTYERS

Jan 20, 2014

I really enjoyed my car buying experience at Modern Toyota. Dan Santarelli was very helpful and knowledgeable. I will come back her to buy my next car. Thank You, Kim Styers

Joanna Lyall

Jan 1, 2014

Thank you Dan Santarelli for a wonderful trade in and purchase experience at Modern Toyota. Dan has sold two cars to me in the past 6 months. His customer service, low pressure and ability to find exactly what I wanted made my purchasing experience easy! Go see Dan for your used or new car needs.

Grace B

Dec 28, 2013

Customer service is far more than excellent! I got a used car at a great price! I could ask for more. For a honest deal see Dan Santarelli!

AmyRN

Dec 24, 2013

Another new purchase after my car was totaled in an accident. Will definitely give only "fine" reviews for excellent customer service.

Bliz

Dec 21, 2013

Good to work with on the purchase of the vehicle. The salemen's name is Dan Santarelli

Gail Taylor

Dec 11, 2013

I am so pleased with the people that I have met here at Modern Toyota! Dan Santarelli was the person who showed me the car and went over the fine details that other dealers do not tell you! He could not have been more thorough than he was. I recommend asking for him when you visit Modern Toyota on Peters Creek Parkway in Winston-Salem.

Doreen

Nov 30, 2013

The buying experience at Modern Toyota was very pleasant. Dan Santarelli was great and made the experience a smooth and easy process! There was no pressure to buy and he took time to explain everything thoroughly.

Liz

Nov 30, 2013

Drove out from Durham to get the used car I was looking for and was surprised how quick and easy it was. Brad Edwards was respectful, patient, kind, and helpful to both me and my young son, not at all pushy. Everyone at the facility was friendly, and it was overall a pleasant experience. I'm very happy with my car, and they even delivered it for me. Thank you!

NCBruinGuy

Nov 27, 2013

I wanted to get a new car for my wife for Christmas. Did my research online, found the car I wanted. Went to Cars.com. Modern Toyota was the dealer with the car at the best price. Called Brad Edwards who helped with my daughter's car purchase. He heard what I wanted, told he would get back to met. 10 days later, car that I wanted at the price I wanted and a bow for Christmas too! If you live in the triad, this is the place to go to buy a Toyota.

Ben Joyce

Nov 25, 2013

Finding the right car can be a complex process, but within two days of searching I found the right size car for me at the right price. Thank you for showing me the Scion and helping me make this important decision, Mr. Santarelli.

Jon Knight

Nov 22, 2013

I started today pretty down. When I met with Dan Santarelli he was very friendly and open. He did not try to sell me anything beyond my means and was very honest about what he could and could not do. I would like to thank Dan Santarelli very much for helping me be able to get to work safely so that I may continue to support my family.

Mae Smith

Nov 16, 2013

I have never dealt with this dealership before however the staff were exceptional! I feel they worked with me to achieve my goal in purchasing a new vehicle. Tim Miller was very patient in familiarizing me with my new vehicle. He made me feel I could truly depend on him for future help at any time. I would highly recommend Modern Toyota!

Beth Edwards

Nov 15, 2013

This was my first experience with this car dealership and Dan Santarelli and I must say that it was a positive one! I would highly recommend to anyone to come on by and ask for Dan if you are in the market to buy a vehicle. Make sure you ask about his buckets! It is an interesting story!

fenrael23

Nov 15, 2013

I purchased my 2013 Prius III through Dan Santarelli at Modern Toyota and he was great to work with. The process was quick and easy.

Dawn W

Nov 13, 2013

I highly recommend Modern Toyota if anyone is looking to purchase or lease a car. Tim Miller and the staff there are extremely helpful and friendly. I am extremely pleased and am thankful to have chosen Modern Toyota.

Sherri

Nov 12, 2013

Great Experience with Dan Santarelli. Really works with you to get you what you want.

Vince Scanlon

Nov 12, 2013

Dan was very helpful. He gave us a very good deal on a car with not a lot of mileage on it, so it will last us a while.

DenvsStlr

Nov 11, 2013

Our salesperson was Andrew and went above and beyond our expectations. He was extremely helpful and was able to find us a car we loved in a price range we could afford with a baby on the way. High recommend!!

Charles Gaskins

Nov 9, 2013

Mr. Santarelli was very helpful and we did not feel pressured into purchasing a vehicle. We have been searching for a vehicle for several months and visited several dealerships. Modern was able to get the job done.

Linda & Tonny Beck

Nov 9, 2013

Dan Santarelli made us a great deal on two vichicles.

Prudence B.

Nov 6, 2013

I actually stopped off at Modern Chevrolet on my way to Modern Toyota, and the experience was so wonderful that i never made it to Modern Toyota. However, the internet sales representative with Modern Toyota was EXCELLENT! Very grateful for his very kind, courteous, helpful, and expeditious assistance. Had also visited the Modern Nissan dealership. Each and every Modern dealership experience was Absolutely Wonderful! Grateful to have received a fantastic deal on my 2010 Toyota Camry that rides like a brand new vehicle!

Becky Smith

Nov 5, 2013

Dan Santarelli was a big help to us when trading our leased van for a new lease van. He was very attentive and knowledgeable. We had our three children with us and he was very patient and caring. I will recommend him to family and friends.

Car buyer

Oct 25, 2013

My wife and I purchased a newer used vehicle a little over a week ago. Some issues came up that needed to be repaired. My wife called the service department to make an appointment to bring in the car and arrange for a rental. The man she spoke to was condescending and dismissive of her. She alerted me to this and I called and spoke to a receptionist at the service desk. She was quite sympathetic to my complaint and assured me that if we brought our vehicle in for repairs, all would be taken care of, and that she would inform the manager of my wife's experience. When we showed up at Modern Toyota to drop off our car, we were met with cold indifference and even skepticism. "Had we been there before?" etc. Apparently these people don't know how to use a database--or simply don't care enough to bother. I clearly stated that we just bought the car from them over a week ago. When we asked for (what we thought) was our pre-arranged rental, our service associate had to discuss it (with what I guess) was the service manager. We stood in the cold and watched these men for a few minutes as they occasionally looked our way. The associate wandered over to us and told us to go inside to the rental desk. End of conversation. When we arrived at the rental desk, the women "working" behind the counter sucked on lollipops and loudly gabbed on about their personal lives. Our receptionist had what appeared to be her school work on the counter. She too was indifferent if not irritated by our apparent disruption of the conversation. As she fumbled with the paper work, the other women continued their loud conversation. I had to SHOUT my phone number to this woman because the babble was so loud. As she grabbed our rental key from the rack, she mumbled under breath: "this should be fun." She walked out to the car with complete indifference to my wife and I trailing behind. She quickly circled the car, handed me the key, and walked back inside without saying a word...only to come back to the car to quickly tell us how to start the new Prius rental. My wife and I were so horrified with the poor attitude and general dysfunction of the service and rental departments, we sat in the rental for about 10 minutes debating who would be the first to go inside and demand to speak to someone in charge. I suggested that such poor customer service is probably just as much a reflection of those employees as it was of their superiors. Clearly there is no basic oversight or protocols for customer service. It would be a waste of our time and energy to even attempt it. So, the next best thing is to spread the word as far and as loud as possible: DO NOT give Modern Toyota your business. Even if their prices and inventory are competitive. Go somewhere else. Anywhere else.

KatNC

Oct 23, 2013

I was totally satisfied with my service that I received from Modern Toyota. Nancy Smith, sales person was great very helpful and knowledgeable, not pushing in the least, just an all around great experience.

DEW

Oct 19, 2013

Very easy to work with, knowledgeable, friendly and thorough.

Gary Bechard

Oct 5, 2013

This is the second time I have purchased from Modern Toyota with Dan Santarelli as the sales person and the experience both times was fantastic! The professionalism, personal attention and wonderful service made for a great car buying experience (one that I normally dread). I will say that Dan was the reason that I came back to purchase from Modern. He kept in contact with me over the years and that type of personal attention and genuineness made all the difference to me. Thank you.

LUIGI 2014 IQ SERIES 10 ANNIVERSARY

Oct 3, 2013

I WAS SHOPPING FOR A NEW ECONOMIC VEHICLE,MY SEARCH STOPPED AT MODERN TOYOTA IN WINSTON SALEM NC.I DROVE 9HOURS TO GET THIS DEAL DONE AND THE TOYOTA TEAM ESPECIALLY THIS GREAT KIND GENTLEMAN SALE'S PERSON DAN SANTARELLI MADE IT HAPPEN,NOT ONLY I FIND THE LOWEST MONTHLY LEASE PAYMENT, THEY GET ME $2000 MORE THEN CARMAX ON A TRADE VALUE.I WALKED OUT FROM THIS DELEARSHIP WITH MORE MONEY IN MY POCKET,THANK U GUYS,THANK U DAN U ARE THE BEST,I CAN'T WAIT TO DO BUSINESS WITH U AGAIN.

Erly

Sep 28, 2013

Dan Santarelli has been very accomodating during our transaction, he tried to make the process run smoothly.

Car Nut

Sep 25, 2013

I came from Tennessee while visiting my daughter to get a car, and I was prepared to walk away if it was not as advertised and guaranteed by email. Michael Sutton was my salesman and Steve Bryan was the Sales Manager. Both were outstanding, knowledgeable, and very helpful. No high pressure sales techniques, they just filled my order with no problems. I am 69 years old, a "car nut", and have purchased a lot of cars in my life. This was by far the best buying experience I have ever had. I have had two Toyota Prius cars in the past. Both were outstanding. Sold the first at 145,000 miles. I should have kept it. This time I traded in a 2008 Prius with only 45,000 miles. That sucker was like new. My wife and I decided we just wanted a new Prius V. It was easier to transport our two greyhounds around with. The only problems I have ever had with any Prius is the normal vehicle battery being replaced (not the drive battery). We did not even replace the brakes. These cars are outstanding and bullet proof. Got regular gas milage of 38 to 57, with about 42 being the average. I learned not to jack-rabbet start and got great gas milage after that. These cars are a bargain and worth much more that you pay for them.

Joseph Fleming

Sep 21, 2013

Dan not only showed us many cars but after the decision was decided for our Camry, he worked very hard in getting our financial loan to the interest rate that we wanted without having to go to another company.

Avalonfan

Sep 17, 2013

Dan S. provided a great sales experience. He was personable, knowledgeable and professional. Most importantly he was helpful without pressuring me for a sale. I was looking for a great deal on a used car and he helped me find it. He did not try to "up sell" me to anything else. He was very responsive to my emails--even after business hours. Other salesmen could learn from Dan.

Rick M

Sep 11, 2013

Dan took all the time necessary to find the vehicle we wanted. He listened to both of us ... focusing on what we were saying. In less than 20 minutes he explained what options were available for what we wanted, and then found a car for us. Be sure to ask for Dan Santarelli when you are car shopping. You'll get the bucket thing once you've talked to Dan.

Chris Hoover

Sep 2, 2013

Mr. Dan was Great! This our second purchase from him and he has been wonderful to us. We will be back!!

Tim

Aug 31, 2013

Traded in my Prius to take advantage of incentives - I highly recommend you talk with Dan Santarelli if you visit Modern Toyota.

YotaBuyer

Aug 29, 2013

Purchased new at Modern Toyota . The first offer on my trade-in was laughable but we got closer. Be prepared with your price and walk if it does not seem right. It was an ok buying experience but I was ready.The follow-up details surprised me. I was told my insurance would be notified. Found out over 3 days after driving home after a check with my agent that they were not and my agent was not surprised. I also had to call about the license plates not showing up and they acted like they were just getting to it and the attitude on the phone was as if I was an annoyance. Having just spent several thousands I did not appreciate it. First experience with this dealership is not off to a good start but time will tell. Small things but wanted to share for others to make note.

DCCDrew

Aug 28, 2013

Dan made the whole exterience great. We didnt waist a whole lot of time going back and forth with prices. Striaght to the point. Great Car good deal.

Kenny & Kim

Aug 24, 2013

Very good car buying experience. Thanks so much Dan Santarelli.

James

Aug 17, 2013

Dan took care and time, not pushey. Would buy a car everytime from him and the people here at modern toyota.

TarDawg

Aug 17, 2013

Just bought a certified used prius from Dan Santorelli. The overall process was great. The entire staff and Dan in particular are very helpful and knowledgable. I would definitely return in the future to buy my next Toyota car.

klynnem

Aug 16, 2013

Great service, extemely friendly and very helpful! Car is wonderful and I couldn't be happier!

De-a Brown

Aug 10, 2013

Great experience. Dan Santarelli was super helpful and courteous! Will absolutely return!

Rod G

Aug 10, 2013

We came here first, based on past experience, looking for a second-hand truck. Dan Santarelli met us halfway up the car lot. After discussing our needs convinced us to look at a new Tacoma. We were impressed by the truck and feel we are getting a better value for our money by buying a new Toyota. Thanks Dan and Modern Toyota.

Katie Lyall

Aug 9, 2013

I couldn't have asked for a better person to work with to help me get my first car! It will be a moment I will not forget. Great customer service!

toaddixon

Aug 8, 2013

If all cars/trucks were this easy to purchase life would be alot simplier. Staff was very knowledgable about the vehicles and options.

ClevelnadFan

Aug 7, 2013

Dan Santarelli was a great help. Fixed me up with a new car in no time!

Durkey4Runnin

Aug 7, 2013

Go see Dan in sales and Yates in finance. They are extremely helpful and very easy to work with. I received a great deal and left very happy. I would recommend Modern Toyota to anyone.

J. Banks

Aug 3, 2013

I had a great experience with Dan Santarelli, he is a great salesman ! I even got to sign one of his buckets for his bucket list. If you don't know what I am talking about, you have to come to Modern Toyota and join in the fun ! Thanks for the 2011 Scion Tc Dan ! :)

Volkshop

Aug 1, 2013

From the initial internet inquiry, this dealership has been very responsive. We spoke multiple times with Daniel Winemiller who was very courteous and attentive, answering multiple questions for us quickly and accurately. We met with Dan Santarelli at the dealership, who was knowledgeable and quick with our test-drive and our paperwork. Great experience. Worth the drive!

Wes

Aug 1, 2013

Dan was great and extremely helpful. He was very enthusiastic and knowledgeable about the inventory. The car is fantastic and the features are great. Would definately recommend Dan and buy from here again.

Beth

Jul 23, 2013

dan was great. made everything simple. drove in from charlotte and he had everything taken care of when I got here. Thanks Dan! And HAPPY BIRTHDAY!

TheBlakes

Jul 23, 2013

Dan, salesman, was very helpful in getting us the best price at the highest quality. He truly takes care of his customers!

Nathan P

Jul 22, 2013

We appreciated the air conditioning and bottled water. Very comfortable. Dan was patient as we looked at several cars and worked to make a decision.

ToniK

Jul 17, 2013

Dan has made this process for me buying this truck amazingly easy and FUN! He has helpful and friendly and honest! All the staff were polite/courteous!!!

Amy Caviness

Jul 13, 2013

Was shopping for a used truck and found one here at Modern Toyota of Winston. We had a wonderful and personable sales person named Dan Santarelli. He made us feel comfortable and he was not pushy (which we LOVED) I would totally come back to Modern and buy from Dan again.

JackieMoon

Jul 13, 2013

Dan was very helpful and very friendly. This is our second time dealing with Modern Toyota and we specifically asked for his assistance. I would definitley recommend him to a friend.

Lake living

Jul 6, 2013

Car was presented accurately on the internet, very clean. Dan San Santarelli was very helpful and efficient witth the purchase process. An excellent car buying experience.

Adam P

Jul 5, 2013

Great Customer Service and Easy Buying Process. Terri R. , Judy T., Christy R., Eric L. and Kim D. all did a wonderful job. We love our new 2013 Toyota Tacoma!!!

Morris Family

Jul 5, 2013

We previously had leased a vehicle from another dealer in the state. With a year left on our lease we learned that our previous seller was not as honest and we found ourselves stuck in a bad situation. We called Modern Toyota looking for answers. From the first phone call answered by Stephanie to the first sales representative, Katie, who then referred us to Dan Santarelli. Dan listened to our situation and helped us get out of, what we thought was, a helpless situation that was going to cost us a lot more money over the next year. Dan hooked ups up with a great new Rav4. Most importantly Dan helped us feel good about our car buying experience.

Pete Ashi

Jul 4, 2013

I saw an ad for a 2011 Explorer Limited, called the dealership and immediately got a good feeling about Modern. Very friendly and forthcoming with information, so I decided to drive the 100 miles the next day. Had a 2005 Acura TL I was thinking about trading and within 60 minutes, was on my way back home with the Explorer, as Modern made me a fair trade offer and the Explorer was well priced. Terri Roberts was the sales person and Steve Barton the used car manager, and both were a delight to work with. But, the story doesn't stop there. On the way home, I noticed the auto park feature wasn't working properly. I was traveling the next day and dropped it off at my local Ford dealer, where they discovered the front bumper had been replaced and the wiring was done improperly. I called Modern and they weren't aware of the bumper replacement, as the previous owner didn't disclose it. They offered to pick it up, leave me with a loaner, and have it repaired. The local dealership did the repair instead and Modern reimbursed me within a couple days. Best dealership experience I've ever had and wouldn't hesitate to work with the Modern family of dealerships in the future. First class people, first class customer service!

Emma J

Jul 1, 2013

Easy transaction on purchasing a new Camry at Modern Toyota. Dan, James F. and everyone involved made the experience easy and as quick as possible. Thank you.

DAMEMORY

Jun 27, 2013

We appreciate all the folks who worked with us to make us new Toyota owners. Thanks, Modern Toyota!

Shellie

Jun 26, 2013

The salesman was Dan S. and it was a very good experience. I had Judy as my finance person and it was also as quick and painless as buying a new car can be. They were both very helpful in trying to compromise on the price and I was very pleased. I would definitely recommend them to anyone. I will be back in the future.

SChilds

Jun 24, 2013

After spending a week working with another dealer to get our new Venza (and four failed attempts), we were fed up and made a phone call to Modern Toyota. They were able to quickly locate the Venza we desired, and went and got it for us over the weekend. Not only did they match the price, but they also threw in a few extras to ensure our satisfaction. Dan Santarelli was very helpful and now I have the car I have wanted for a few years! Thank you Modern Toyota and thank you Dan! We will be driving here for all our future Toyota purchases!

Chris N

Jun 22, 2013

Dan and everyone here is wonderful to work with! I would recommend them to everyone looking for a great deal on a Toyota. Thier professionalism is second to none!

vivburtperry

Jun 22, 2013

we came in to purchase a quality used camry and were sold a brand new camry for a comparable price. great deal on a great car for our graduating son who will be attending college in the fall.

WS Customer

Jun 22, 2013

Dan S. was great to work with! Would highly recommend working with him!

ABC2

Jun 17, 2013

Dan Santorelli was a great help to us in our purchase. He listened to what we needed and wanted in a car and pointed us in a direction we had never considered. After MUCH research, we totally agree with him and have found it to be the perfect fit.

MillerMan

Jun 15, 2013

Got in, got out, got on with my life. Dan was very helpful, and didn't pressure me. As a younger guy buying my first car, I was kind of intimidated at first, but he was great. Walking out happy.

Brookeayers

Jun 14, 2013

My experience with Modern Toyota was excellent. They have great customer service and Dan Santarelli was very good. I got a great deal on my trade and now I am walking away with a 2013 Camry.

Eli

Jun 11, 2013

Dan Santarelli was a very knowledgeable and personable salesman. I would recomend Modern Toyota and Dan to anyone looking to buy a vehicle!

Kara Freeman

Jun 11, 2013

I was thoroughly impressed with my experience at Modern Toyota in Winston-Salem. Dan Santarelli was the dealer that sold my toyota camry to me- and the experience was excellent. This was my first time purchasing a new car so I was weary at first because I didn't know how the process would go- but Dan immediately made my family and I feel welcomed and was very knowledgable with any question we had. Thank you Dan! Love my camry!! :)

Dave Z

Jun 9, 2013

As a car enthusiast, I knew from the start what car I wanted from the Toyota/Scion dealership. I ventured to Greensboro, Charlotte, and in High Point and was honestly truly unhappy with the way I was treated. Eventually I came to Toyota and was greeted by a truly exceptional young woman known as Terri. She instantly came up and introduced herself and asked what my name was - something that had yet to be done at the other dealers. She was extremely well versed about any of the cars we asked about, specifically the FR-S. She could name any minor thing about the engine, the interior, the radio...anything! On top of that, she was absolutely wonderful to work with and I HIGHLY recommend her to anyone who is looking to buy a car!

Leanes

Jun 8, 2013

Salesman, Dan Santarelli, was very helpful and nice. He was not pushy and was easy to deal with. Very speedy with the paperwork. We bought a used Honda Civic!

SR

Jun 8, 2013

Friendly service and Dan was wonderful. It was worth the long drive to Modern Toyota. Highly Recommend!

Emily

Jun 3, 2013

My husband and I purchased a Toyota Camry from Modern Toyota in Winston-Salem, NC on May 31, 2013 . We purchased the car from Terri and Roma. Our experience was truly exceptional!! Thank you for such a great experience!

new car shopper

Jun 3, 2013

Our salesperson at Modern Toyota on Memorial Day was Terri Roberts. She was every bit knowledgeable and friendly even with the very busy day that she was dealing with. She was truly exceptional at answering every question and understanding what her customer's needs were. We only came out to help our son find a car and she sold us a car as well. The Memorial Day sales were great and all of the personnel that helped us were very nice and professional. Judy Taylor in finance and Mike Hughes the sales manager were awesome! Thanks guys for a great experience!

kelley s

Jun 1, 2013

off from the start it was tuff; but in the end he helped me acheive my goal in getting my car and im super happy. thanks again dan!!!!!!!

Mike O'Donnell

May 31, 2013

Working with Dan Santarelli for the last couple of weeks has been a great experience. We have corresponded via text and phone regarding our deal and he made an absolute breeze. We got the price we wanted and the car we've been looking for. What a fantastic trip to Modern Toyota in Winston Salem. Quick and Easy!

Ms. Davis

May 30, 2013

I have enjoyed the car buying process through Toyota. From the time I expressed interest via Toyota's website through the closing process, the experience has been nothing but the BEST. It took about 15 minutes for Ms. Courtney to call me from the Internet Sales Department and she helped me locate a car that fit my criteria. Dan Santarelli then took over and made sure the vehicle that I finally decided on met my economic immediate, and future needs. I could not have asked for a better experience. By the way, I expressed interest in a vehicle through Parkway Ford; after contact with 2 car lots, test driving the car I liked, 1 application and 7 hours later, I still have not received a call back from the consulting department!

TZR

May 27, 2013

We were very sure of what we wanted and how much we wanted to spend. They worked hard to get us the price and financing we wanted.

Sarah Wilkinson

May 25, 2013

Dan was very friendly and efficient. W were not planning on buying a car today and here we are leaving in a really nice, used Highlander! YAY!

AMC

May 23, 2013

Wow! Dan made it easy to purchase and it was very low stress. Thanks for the guidance and the freedom to make a decision without pressure.

Michael and Kimberly Branch

May 20, 2013

Dan Santarelli can sell Toyotas! Great service, fast, friendly and was able to meet our price given our current hardship we are experencing. Understanding our need means alot. I will be seeing him and Modern Toyota again.

Lori Dobbins

May 16, 2013

I bought a Camry from Gopal Chandarana at Modern Toyota in Winston-Salem. He was fantastic, knowledgeable and professional. The process was painless and I am so happy I came here. I like the fact that he did not pressure me or make me feel like I had to make an immediate decision. This was a great buying experience and I would recommend anyone to come and buy! They also have great deals.

joweeks

May 13, 2013

I bought a Camry from Nancy Smith at Modern Toyota in Winston-Salem. She was patient and knowledgable through the whole process. I got the car I wanted and felt that she was honest and took my car-shopping experience seriously. She asked me what I wanted, what I wanted to pay, and worked with me to reach that goal.

family van

May 11, 2013

I had a good experience buying my third Toyota car. Dan was very helpful. He was very persuasive and we end up buying the car.

Used CX-5

May 11, 2013

Dan Santarelli assisted us in the purchase process and was fantastic to work with. We had previously spoken with another sales associate, but he picked up the transaction seamlessly and conducted it smoothly and professionally. My wife and I were very comfortable throughout the process with Dan's knowledgeable assistance.

lovinlife

May 7, 2013

my husband found a used vehicle online, chatted w/ a sales rep who responded immediatley, someone called us from the dealership & we were greeting by Dan when we walked in the door :) the manager met us as soon as we got there, he was very friendly, along w/ all of the staff whom were friendly to us also. we were very pleased w/ the customer service Modern Toyota showed us. they were even able to get us a great rate!

Ernie Whitman

May 6, 2013

Our 2010 Prius Four has 40,010 miles. It used 755.1 gal. of gas this =53MPG. Our son-in-law has a 2010 Prius Four with 80,000 highway miles he gets 49 MPG. These are great cars with room and power. Its great to have a car that will get the MPG that the window sticker claims. In the summer we get 55 to 56 MPG. Just think 500 miles on 9 gal.of gas. THANKS TOYOTA.

Just Looking

May 6, 2013

Easily navigated the unanticipated purchase of a "new" used Avalon. Thanks to Dan, Mike, and Modern Toyota for another wonderful sales experience!

lou and laura

Apr 27, 2013

Dan was very helpful, fast and easy to work with we love him

Mr.W

Apr 18, 2013

I had made an error on the cashier's check and our salesman, Dan Santarelli, drove us around to two different bank locations to have it corrected. Purchase process was smooth, efficient, and friendly.

Mom of 3

Apr 13, 2013

Our experience at Modern Toyota has been excellent. We have shopped around and visited many dealerships... Dan was extremely professional, personal, without any of the pressure we've experienced elsewhere. He worked diligently to make sure we were comfortable and confident with our purchase. I highly recommend Modern Dealership and Dan! Thanks for everything!

New Scion Driver

Apr 5, 2013

My overall experience was very good. I was greeted cordially and treated well by Dan. The only downside to this process was that I didn't get direct answers to a couple of my questions. I had to ask them twice. However, with that being said, the purchasing process itself was great.

Julie

Mar 30, 2013

I just purchased a 2013 Prius III from Modern Toyota in Winston. Dan Santarelli was our Sales Rep and he was great. He was respectful of my terms and time and delivered as agreed! Best price in central / western NC!

Just smiling from ear to ear in my new Tacoma

Mar 30, 2013

Happy, happy, happy in our new Tacoma! Thank you Modern Toyota for wonderful customer service! A special thank you to Terri Roberts for going that extra mile for us.

Astiles25

Mar 29, 2013

Dan is a pretty awesome salesman! He made me feel very comfortable on my test drive. He was very knowledgable about the cars that I was interested in and aimed to please! Amazing service! Thanks Dan!

VT Hokie family

Mar 29, 2013

Found the vehicle we were looking for on the dealer website - called to inquire, and found the folks at Modern extremely helpful. Dan took care of nearly all of the details over the phone, and once we came to Winston-Salem, the experience with the dealership was superb! Next time we need a vehicle (with five kids, we ALWAYS need a vehicle), we'll check out the web site at Modern Toyota first! Thanks Dan!

wstiles

Mar 29, 2013

I've bought 6 vehicles from Dan, and would not buy from another car dealer. He's great at what he does and keeps me coming back.

Susanita

Mar 23, 2013

Mr.Santarelli is a kind man with excellent interpersonal skills, we had a great overall experience. thank you. Susana & Clayton Curtis

Unsatisfied

Mar 23, 2013

Drove 5 hours after being told a certain deal and the dealer would not back the offer that I received. The trip costed me quite a bit of money and the dealership would not honor their deal after we arrived. We were told the deal and lied to when we got there. I would not recommend this dealer to anyone, anywhere.

Matthew

Mar 22, 2013

We have never purchased a hybrid and are very excited. The sells and finance team at Modern Toyota were very friendly. Our sells rep Dan Santarelli was very knowledgeable in any questions we had concerning the new camry hybrid.

Tom T

Mar 19, 2013

This was the kind of car transaction we all like to have - no pressure, straight-forward answers and dealings. Makes everyone feel like a winn-win transaction. Thanks, Dan

Deacon

Mar 17, 2013

All dealer personnel were personable and knowledgeable. Questions were answered on the spot or in a timely manner. Our sales person, Nancy Smith, was especially prompt in her follow=up calls and appointment times. She made for a pleasant buying experience.

2013 rav4

Mar 12, 2013

Dealership and sales consultant- Dan Santarelli provided superb comstomer service .

pissant

Mar 12, 2013

Can't say enough about how easy it was to make this deal! Thanks to Courtney, Casey, Yates and Dan.

Wesley

Mar 12, 2013

My modern toyota experience was great and nancy smith was very nice and very professional ! I would do business with her and modern toy agian !

Dottie

Mar 5, 2013

I presented myself to Modern Toyota on 3/5/13 and met Dan Santarelli, I have owned several toyota's over the years and have never met a Sales Representative that has wonderful customer relations and is very family oriented and really loves his work.I felt very comfortable working with Dan and had no problem making up my mind to buy a Toyota and best of all the way his office is set up with the picture frame to his bucket list and all the hangings he has in his office from his customers.

Pruis V Owner

Mar 5, 2013

Mondern Toyota and Dan Santarelli made buying my 2012 Pruis V very easy. Everyone at the dealer was very helpful.

I have no nickname

Mar 4, 2013

Great job. Excellent experience with a salesman willing to work with me. I'll talk with my about buying from Modern Toyota the next time she trades. Thanks Wayne

Angie

Mar 2, 2013

This was a very good experience. We really enjoyed working with Dan Santarelli. He was very nice and knows "his" stuff!!!

New Car Buyer

Mar 2, 2013

We recently purchased a 2012 Camry XLE from Nancy Smith at Modern Toyota in Winston-Salem, NC. She made the buying process a truly exceptional experience for us. She was very knowledgeable about the entire car and all it had to offer us. She went over everything in detail. We have never dealt with a salesperson like her. Everyone we spoke with along our journey was very kind and friendly. We would recommend this dealership to others. Mr. and Mrs. J. Jessup

Camry lover

Feb 26, 2013

I highly recommend buying a car from Modern Toyota. My salesman, Dan Santarelli, has been wonderful. He has made my buying process so easy and he has been very helpful with all my questions. He has gone above and beyond to find the perfect car for me and I am very happy with the whole process.

Stacy

Feb 26, 2013

I walked into the Modern Toyota dealership really just looking around. Dan Santarelli was our sales consultant. He asked what I was looking for in a new car and I told him. He went over options that where on the car lot. I decided on a 2012 Camry and purchased it last night (2/25/2013). Dan was very helpful in showing me all the options. Thanks Dan!!

Bill N.

Feb 25, 2013

A most pleasant buying experience at Modern Toyota in Winston Salem N.C. I bought a new Toyota Camary from Mr. Rick Triplett. You could not ask for a more helpful, courteous and knowledgeable sales consultant. I wish I'd known about Modern and Mr. Triplett before now. And, by the way, I love the new Camary.

dan the pain ter

Feb 23, 2013

this was the easiest vehicle purchase i have ever made. my salesman dan santarelli was great , kept in touch with while i was at work and made it really easy.

rrocha1986

Feb 23, 2013

I came in here thinking that I wasn't going to be able to purchase a car without a co-signer; I have absolutely no credit at all but thanks to Dan I was able to purchase a 2010 Toyoto Corolla!! He was awesome & helpful in every single aspect. I couldn't have asked for a better salesman than Dan Santarelli. Thanks Dan!!! You were a big help & I'm really excited!!!!

Davie County Friend

Feb 19, 2013

We purchased our second Prius from Rick Triplet at Modern Toyota. Again he give us complete and undivided attention anytime we stop buy; whether to have service done on the '05 or recently to make this new purchase. Rick got me into do the paper work and then took me out to the car and explained all the new features; gave me his cell number to call if I had any problems or questions. Rick is a very sincere and conscientious fellow. I'm glad we can do business with him and Modern. Since 2006 we have only used your service and they are exceptional too. Very professional and get me going as quickly as possible.

Tennis Player

Feb 17, 2013

Terri helped me find the exact vehicle that i needed. She has very good knowledge of all the Toyota products available through this dealersdhip. To find friendly, knowledgeable and courteous help in selecting the perfect vehicle for your needs, see Terri. You will find the total process very enjoyable.

klove

Feb 16, 2013

I had a great experience modern toyota .My sales person was Dan Santarelli he helped me alot with my trade of my coralla 2010 to upgrade to a 2013 s model coralla.

Phil P.

Feb 16, 2013

Just purchased our 4th car from Modern. I found the car I wanted online submitted my request and picked up the car the next day. In and out with no hassle or as in most car dealers no hustle. Wes Wheeler has always been great to work with and is really focused on providing excellent customer service. When you tried the rest, try one deal with Modern and you'll realize why they're the best.

noname

Feb 13, 2013

Nancy Smith is the one to see if you're looking for a new or used Toyota at Modern Toyota. Her courteous attitude and extensive knowledge of Toyota made my car buying experience pain free.

Latoya

Feb 12, 2013

I had a great experience at Modern Toyota and I am gonna recommend people to come and speak with Dan S. He was excellent along with his co-workers. Love my new Rav 4.

Marcus

Feb 11, 2013

I was looking for a Toyota Tacoma to replace my previous Tacoma that was totaled in an accident. Dan Santarelli met me early in the morning on the lot, showed me what I wanted to look at and let me make my own decisions. I went to other high pressure dealers and came back to Modern because they had what I was looking for and they treated me fairly and without high pressure.

Retired and Loving It

Feb 11, 2013

After waiting too late into the 2013 model year, Modern Toyota became the dealership that provided the car that we really wanted. My wife and I were looking at purchasing a new 2012 Prius hoping for a good deal and the right color and options. With the assistance of an outstanding sales person, Nancy Smith, we were able to purchase a used 2012 model within our budget and with all the features we were looking for. I spent a lot of time on the internet researching dealerships in our area. I recommend Modern Toyota and Nancy if you are in the market for a vehicleat a reasonable price and with really good customer service.

Commuter

Feb 9, 2013

Dan Santarelli was very helpful in every aspect of our leasing experience. It was a pleasure doing business with him.

cwnut

Feb 9, 2013

This is my 3rd time Leasing a car here at Modern Toyota with Dan Santarelli salesman. Each experience has been great. The process has been smooth and quick. Will definetely return here again and would recommend for anyone

Virgil

Feb 8, 2013

Nancy and Norman was great. Nancy is the best sales person I have ever had the pleasure to deal with. She is an asset to your dealership.

Donald

Feb 6, 2013

Dan Santarelli was extemely responsive to my needs. He anwered all questions and gave me an excellent deal. I have dealt with Modern before and there was nothing in my experince this time that I could have improved upon.

larrilyn

Feb 2, 2013

Dan was really great to work with. Easiest buying experinece ever! Loved it! Thank you Dan!

Peter B

Jan 31, 2013

I bought a Toyota rav 4 from this dealer and the service on the whole exceeded my expectations these guys are a great bunch to work with. I'd do it all over again and so was my friend who was with me. From the time we got there to the time we left the service was impecable. It was worth the Drive.

Donald

Jan 30, 2013

Love the new car. The entire sales team was friendly, helpful, and pleasant to deal with.

Eric

Jan 21, 2013

I found the car I wanted from Modern's large selection of vehicles. Toyota and Modern were offering discounts on the car and were not pushing with high pressure tactics. As long as Toyota maintains their high quality of automobiles, I will return to Modern and Nancy Smith to give me a good price.

Brandon

Jan 19, 2013

I came in saw the car I wanted, didn't try to change my mind. Easy and smooth, Dan was a pleasure to work with.

Prius

Jan 19, 2013

WE APPRECIATE THE QUALITY SERVICE. BEST BUYING EXPERIENCE WE'VE EVER HAD. THANKS DAN. WE LOVE OUR PRIUS!

Logan

Jan 12, 2013

Dan Santarelli was very hospitable and had great customer relations.

carhater

Jan 11, 2013

Dan Santorelli made this process as painless aspossible. I saw the Prius on Modern's website Thursday, test drove it on Friday afternoon,and bought it. No pressure, all questions answered. I hope I don't have to do this any time again in the near future, but I will come back to Dan at Modern Toyota if I do.

coley

Jan 11, 2013

We had a great experience here. Dan Santarelli was great sales person. Thanks for our car. God Bless you.

New Car Buyer

Jan 10, 2013

I had a great experience at Modern Toyota, and particularly with Nancy. I changed my mind on a specific car at the last minute and she was supportive and worked with me the entire time. This particular dealership did not offer the best money on my trade-in, but I still bought from them because of the rest of the experience.

Chad

Jan 8, 2013

Dan was outstanding! He took good care of us from start to finish of van purchase. The quality of customer service, friendliness, and ability to answer customer questions was outstanding! Will definitely shop here gain if in need of another used vehicle.

Jerry

Jan 8, 2013

Experience was great! Terri Roberts did an outstanding job handling the sale. We're enjoying the 2013 Toyota Corolla S-series. It handles great and we are enjoying the sport look. Thanks Terri!

Camry

Jan 5, 2013

Pleasant car buying experience with Dan Santarelli.

FredBM

Jan 1, 2013

I have nothing but good things to say about the call-after having inquired on the Internet last night-am today, and the process in the facility itself all of which was excellent as I expected from Modern. I bought a car in the 1990s from Modern and had equal hospatality with Mr. Gopal Chandarana and Mr. Fowler.

gpapa

Jan 1, 2013

a pleasure to work with no pressure and looks out for your best interest i would buy a car there again. this one was the forth purchased in my family from nancy. family atmosphere.

mbennett

Jan 1, 2013

We had a great experience! Dan Santarelli was so knowledgable and helpful- he guided me through my first car purchase. They really worked with us to get us where we needed to be and we are thrilled about our new Toyota. Thanks again!

Nurse

Dec 31, 2012

Friendly and not pushy! Great customer service and financing!

Christy Stone

Dec 29, 2012

For the person who really doesn't like to deal with salespeople (such as myself), Nancy Smith will be exactly who you will enjoy working with! This is my second time working with her and it is such a pleasure working with someone who isn't pushy, listens and goes to bat for you to help you get what YOU want. Modern has been an excellent company to do business with...should I decide to buy again in the future, I will definately be back!!

ACorollaSOwner

Dec 28, 2012

Would never buy any other make or from any other dealer! #1Dealer and best salespersons!

Family Guy

Dec 28, 2012

What a wonderful dealership! Modern made buying a car fun again. They are honest and upfront with everything. Just ask for Nancy, she was great!

Wingo

Dec 28, 2012

Dan Santarelli dade my first lease a great experience.Simple, fast and easy. Was alot easier then I thought it was going to be.

Prius

Dec 27, 2012

It has been a pleasure working with Modern Toyota while shopping for my new Prius 3. The employees in the front office were very accommodating. I was extremely pleased with my sales represantative, Dan Santarelli. He covered all my questions regarding the Prius 3. He made sure that my request for specific equipment and color were met. He explained in detail how to use the new technology that equipped my new vehicle. I highly recommend purchasing a car from him.

Ajs

Dec 26, 2012

I bought a used car from Rebecca. She was extremley helpful. Even when I came all the way home and noticed scratches I went back and she bought me cover up paint and I'm pretty sure that it came out from her pay check. Great time and I enjoy my first car I purchased myself. Thanks Rebecca. I will be back to by one when's it's time for a new car.

Kimberly

Dec 22, 2012

Dan Santarelli was very helpful when I was looking to purchase a new vehicle. I will look to Dan again when it comes time to purchase another one. He made this process as painless as possible and a very good experience.

carbuyer

Dec 17, 2012

I am buying a new Corolla becuase I wrecked my other one. Dan Santarelli sold me my first Corolla and this one as well. He did a great job in helping me with the car buying process. The customer service at Modern is excellent and I will bring my business back here many times.

Michael

Dec 15, 2012

I was looking to trade in my old Saturn for a used Prius and they facilitated this greatly. Dan was great at getting me financed and my trade in done. Thanks.

Mr J " The Hurt Patron"

Dec 15, 2012

I know all of those sales persons saw us because the size of the suv we were in. It must have been everyones lunch time at once. After walking inside of the building we were finally noticed,We thanked the sales person for at the leased noticing we even existed. Then we expressed our interest in a car the whole deal went well, but women being women the misses had a hard time deciding. So the sales person -" Marcy to be exact" stated that we could drive it for thirty days and if we weren't satisfied then we could bring it back. She didn't put any restrictions on that. Just as it was just stated, The twenty six or twenty seventh day rolls around and we decided to return the car, the bank was already notified however an error on their part and the check was sent out without permission. We informed Modern that they were getting the car back because the Misses was unhappy with the performance of the car. However, odern say no we have the check and you signed on the line. Well... the only reason we signed is because the saleslady MARCY said and I quote; " IF YOU ARE NOT HAPPY WITH THE CAR THEN BRING IT BACK , BUT IT'S A NICE CAR SO YOU'LL LIKE IT." She flat out lied to us for a sale, then says she never said that. That is the hurtful part , when she denied her wrong doing and three people heard her say this. Is this what selling cars has come to? One hurt person tells five then those individual five tell five they each know... Get the picture? So now we're stuck with a car we don't want.

Mr Salty customer

Dec 15, 2012

The sales person marcy lied to us about the buying process and now we're stuck with a car we don't want.

teacher

Dec 14, 2012

Very good experience with Dan Santarelli at Modern Toyota. I came in with specific cars in mind to look at; he showed them to me without pressure to make a quick purchase or to buy something else I did not want. I told him my budget and the absolute maximum I was able to afford per month, and he helped me to find more than I had anticipated I was going to find.

patty

Dec 12, 2012

great service; helpful;explain everything,not matter what kind of people we are ''spanish people'' thaks DAN.

4x4man

Dec 11, 2012

Dan was excellent to work with. He tried very hard to make this happen. We all appreciate his time.

Carol

Dec 10, 2012

My husband and I came to Modern Toyota looking for a new car. I put a lot of miles on a car and need the most dependable which to me is a Camry. Upon arrival my husband and I met Dan Santarelli at the front door where he met us with a smile and an offer to help. We explained we wanted to trade in our 2011 Camry for a new one. He was direct and to the point, something I like and was able to work out a wonderful deal in less than one hour. I love my Camry and love Modern Toyota. It is folks like Dan that will keep my husband and I coming back.

Taylor

Dec 10, 2012

Modern Toyota was a great experience especially Nancy Smith!

4X4 Toy

Dec 4, 2012

Dan Santarelli was the sales person. We did not know any sales folks and we are very glad we got him. I have never owned a Toyota before.....I do now. I will tell anyone to see Dan for purchases. I have never had Modern for mainteance issues (hope I never do) but I hope they are as good as the sales side.

prius13

Nov 30, 2012

Unfortunatley,I don't like the car buying experience. Dan picked up on that and treated us well with minimal aggravation. The process was quick it was as fun as buying a car can be! Great job Dan!

m3000gt

Nov 29, 2012

I Bought 2010 Toyota Sequoia, the process was smooth without any stress and push... Salesman was Dan Santarelli, very knowleageable and kind...! I recommend this dealership!!

Robbo93

Nov 16, 2012

Was Shopping for a new Toyota truck for the past 3 weeks. Talked with salesman from 4 different dealerships near Statesville, NC. None of the salesman seemed willing to find the specific truck I was looking for. As I was about to give up and go buy a Nissan Frontier, I sent in a quote request with Modern Toyota. In a matter of 15 min Dan Santerelli found was I was looking for. I would highly recommend Dan for your next purchase.

Jeff--

Nov 10, 2012

From the moment we walked in to get our car repaired to the moment we walked out with a new car, Dan treated us well. I feel like Dan made sure we were treated fairly and that we were getting what we needed and wanted. We were very pleased with our experience and will return when it is time to buy another car...

butch

Nov 3, 2012

Don Santarelli was very helpfull and a very good saleman. Judy Mullis

B C Barnes

Nov 2, 2012

Dan worked with to get this car and was very helpful in the buying experience. A+++ All the way.

Satisfied Buyer

Nov 1, 2012

I searched for weeks to find a 2012 Buick Lacrosse Touring with low miles and the options I preferred. I wanted this car because its comfort and available options exceeded that of its competitors. I bought this car without seeing it in person, which makes the second time I have made an online vehicle purchase. It is a nerve awakening feeling to spend so much money on something you do not see before buying and have to ship to where you live. This time it was from Modern Toyota of NC to me in NM, approximately 1,700 miles. I was talking with 4 different dealerships in three different states trying to find this exact car for my wife. After finding and talking with the people at Modern-Toyota, I knew I would search no further. In this economy, there is no room for poor customer service, and the folks at Modern-Toyota are aware of this. The sales team there is far superior to the many dealerships I have ever dealt with, past and present. Rest assured if you want to buy a vehicle from Modern Toyota without first seeing it, they will give you honest and professional service. Ask for Mr. Dan Santarelli (he is who helped me) and I can guarantee you will have a great experience. Any questions, concerns, or requests will be answered quickly and professionally by him or his team. I 100% recommend this dealership and especially Dan as your go to guy. I am in the military (Air Force) and no matter where I am living, in or out of the states, my future vehicles will come from this dealer. They earned my full respect with trustworthy service. ason, Satisfied Customer-

Prius

Oct 31, 2012

My car was totaled in an accident, unfortuniate but Modern Toyota along with Dan Santarelli have been exceptional in taking care of me and getting me back into a new Preius C car. Thanks also to the rental cart service dept. of Modern. They kept me in style driving a rental during this whole process.

In Love With My New Car

Oct 27, 2012

Dan Santarelli was wonderful! He helped me buy my dream car! He was patient and willing to do whatever it took to make me happy and get me a car! I have waited 2 1/2 years to find this vehicle and he made my car buying experience easy and stress-free! I drove 110 miles to come here and would do it again anytime because the service was great and the process wonderful!!! I am sooooo happy! Thanks for all that you guys did!

Vickie

Oct 27, 2012

We took our time buying this car. Dan was very polite and personable and very very patient. He was great. I got the car I wanted for a great price and they worked so well with me.

Dickie

Oct 26, 2012

I was very happy with the way I was treated at the dealership. The sales person (Gopal) was very helpful and knowledgeable about my car . I would diffently recommend this salesman and the dealership to my friends.

Phillip

Oct 26, 2012

Everyone involved in this purchase was very professional, courteous and cooperative. Dan made this process pain free!

Jelly Bean

Oct 25, 2012

Our overall experience as a family was very confortable. We we're treated with kindness and great service. I personally am very excited about buying my first car and am greatful Modern Toyota was a part of that experience. I would definatly recommend them to anyone!

Cycle Nut

Oct 24, 2012

My wife and I came to Modern to have a couple of minor issues looked at on her Tacoma. The issues were taken care of quickly and to our satisfaction. However, while we were there, we spoke to our salesman Dan Santatarelli and expressed our concern over the rising gas prices. One thing led to anothe and we are leaving in a brand new RAV4 which gets better gas mileage, and actually lowered our monthly payments which was a nice surprise moving from one 2012 to another 2012. As always Dan made the process a very simple one, and there was no effort or sweating involved. This is now the third Toyota that we have bought from him, and every time he has managed to get us a great deal all the way around. If this was any easier, it would be dangerous!

Old Timer

Oct 24, 2012

He spent 3 hours with me and gave me time with the car by myself to really check it out on my own. No pressure, Sold myself. This is a really cool Car!

AdamSin

Oct 23, 2012

Easy to deal with. Straight forward guy, will definately buy from him if ever in need of purchasing a car.

David

Oct 20, 2012

We drove from Raleigh to Winston-Salem to purchase our new Toyota Prius. After searching various dealers in the area we found the prices here to be the best. In working with Dan Santarelli, our sales person, we found him to be very accomodating to our needs. Dan went out of his way to get us the best price on our trade in, and price on our new car. I like the fact that Dan was a no pressure type of salesman, and just did the best he could do for us.

Camry cruising guy

Oct 19, 2012

Dan Santarelli, my sales man was pleasant and very helpful. Dan assured me that toyota had a car for me. Whatever questions I had, Dan answered them to my satisfaction. The Camry was totally to my satisfaction. The price fit my budget.