Used Cars for Sale at Mohawk Honda in Scotia, NY
321 miles away from you!
Mohawk Honda of Scotia offers you the opportunity to find used cars by Mohawk Honda. Mohawk Honda is a trusted dealership serving clients throughout Scotia, in search of certified used cars. Also, Mohawk Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Mohawk Honda to get the affordable car that is right for you.
Location: 175 Freemans Bridge Road Route 50, Scotia, NY 12302
Phone: (151) 837-0491
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What’s more, Mohawk Honda of Scotia has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mohawk Honda. Check out the listings today to find the right car for yourself. Mohawk Honda is definitely the best place to buy used cars online.
Bengals327
Dec 1, 2016
Was able to work a very complex deal for two cars with a trade in very smoothly and without issue. Jason Cooper and the rest of the staff at Mohawk Honda do a great job!!!!
happybuyer
Nov 30, 2016
I just bought a Honda Ridgeline from Mohawk Honda. Earlier in the day I had gone onto another local Honda dealer and the difference was pronounced. My salesperson at Mohawk Honda, Katie Gattuso, couldn't have been more helpful. She was knowledgeable and professional and the whole process went very smoothly. Negotiating the price for my trade in and for the new truck, which is usually an adversarial process, was accomplished without any problems. Everyone I met was friendly and very helpful. Overall, It was a very positive experience
mohawkfieldhockey
Nov 30, 2016
If you are considering buying a car, go to Mohawk Honda in person. The staff and sales were great and Camren McKenna, who helped me purchase my car, was outstanding. He was very enthusiastic and genuine. I've always heard good things about Mohawk Honda and they really did live up to the hype. I look forward to having them as my dealer.
Carole0643
Nov 29, 2016
My daughter-in-law went car shopping with me, as this is not something I enjoy. The dealership was friendly, listened to what I was looking for and negotiated a fair price. The day I went to pick up the car both Alison Wheeler, the sales person, and Jacob Doyle, the Delivery Coordinator, could not have been more help. Although the dealership was quite busy, I did not get the feeling that I was being rushed in any way. All questions were answered to my satisfaction. I recommend this dealership to anyone who asks for a recommendation.
John12306
Nov 29, 2016
Fast, friendly, courteous service and they hit the mark on price and ease of purchase. Brian and Jacob went fully over the vehicle as it now has more features than Mission Control at the Kennedy Space Center.
Jones12302
Nov 28, 2016
I've been looking around for a few weeks now. Went to get a haircut and the stylist recommended Mohawk Honda and even referred me to a specific friend and ex-coworker. Jason Cooper greeted me and showed me the inventory fell in love with the car I had been looking for for sometime. He put it in a monthly payment I could manage. Bought the extended warranty Took care of my car insurance. Never once did I feel pressured as I had in several other experiences All in all, felt like I got a great deal and Mohawk Honda and Jason Cooper took very good care of me. Made it simple! Will recommend Mohawk Honda to everyone !!!
Myamya2
Nov 28, 2016
Amazing customer service !!! Will refer all my friends, family and never forget the kindness sowed while at the dealership!! Had been researching for a long time and Mohawk Honda atmosphere and customer service sold the vehicle!!
PJ2016
Nov 27, 2016
This was my first experience with service at Mohawk Honda. I made an appointment online which is the most convenient way for me! My service advisor was Micah and he was terrific! My car was done when promised. My overall first experience with Mohawk Honda was a 10 out of 10!
KGarvansites
Nov 27, 2016
I walked into Mohawk honda yesterday in search for a brand new car. But, in the back of my mind I knew I wouldn't be walking out with one. I knew my car wasn't in prestine shape nor did it have much value anymore for being three years old. But, everyone worked with me so well to keep me in a good price range that I could afford and gave me a good deal on my trade in. I walked out very happy and holding the keys to a brand new 2016 Honda Civic and I'm beyond happy! They all showed me the ins and outs of my vehicle, along with a tour of the entire dealership and the garage. I got to meet many amazing people and I'm very happy I walked through those doors. I would highly recommend you guys to anyone and everyone because I had such an amazing experience! I can honestly say I've never walked into a dealership and left smiling that big. You guys truly go out of your way to please your customers, and help them everyway you possibly can and that there is truly hard to come by! Thank you so much Mohawk Honda for such an amazing experience!
Frank1234
Nov 27, 2016
Mark Ellis separates himself from other sales personal!!! He makes you feel comfortable!! The buying experience was my own fault for having no or bad credit... I did pay for that!! That's not your fault!! The only thing I would say is that the showroom was a little chaotic!!!
Saratogadd1330
Nov 26, 2016
The staff is absolutely amazing very sweet people everything you could ever want at a car dealership. I recommend you see Lindsey! They have more than just Hondas too! I can't express how many people I will tell about them, hospitality goes along way and they display it with professionality!
Guilderland
Nov 26, 2016
I called Mohawk Honda in 2015, but couldn't find the car i wanted. A year later, Tricia Plagenza called to suggest I come in. Very impressed by the follow-up call, I drove over 20 miles to meet her, Jason Cooper and Joe Vita., who found the perfect car, at a great price. I'll keep coming back for service - this dealership is worth the trip.
Victoriabarrett
Nov 24, 2016
I had a fantastic experience working with Travis. My new Accord is fabulous. There was a chip in my paint upon receiving the car, which was disappointing, but Travis touched it up, so it's fine for now. I did get an auto car starter that I got an IOU for. I was told to call on Monday to schedule to have it installed and I should be able to get installed this week. I called and they won't be able to get me in for weeks and it takes half a day--since I need my car for work I either have to miss a day of work or waste an entire Saturday between travel to the dealership and waiting for the installation. This severely impacts my feelings about the service center. It does not represent how I feel about the sales department, though.
White Eagle Owner
Nov 24, 2016
We just purchased a 2017 Honda Civic, our 3rd Honda car from Mohawk. Any maintenance ever done was performed quickly & to our satisfaction through the years. We look forward to excellent service on our new car. Each person we met at Honda was so friendly & helpful, especially "Junior" who explained all the new gadgets on the car. Jason Cooper was a very patient salesperson.
Nikki's
Nov 23, 2016
I went to other dealerships but at Mohawk Honda the service was exceptional. Everyone was so friendly and accommodating. A big thank you to John and Ashley for being so helpful
SCrouse16
Nov 23, 2016
Camren did a fantastic job with being personable and finding the right car for me. He is an extremely hard worker and went above and beyond for me. I would definitely recommend him to family, friends, and colleagues. His work ethic speaks volumes and he is very enthusiastic about his job. Matt did a great job syncing my phone to my new car and showing me all of the cool electronic features. He was very personable also. Overall I had a great experience with Mohawk Honda!
Edward Razz
Nov 23, 2016
Brad Cittadino is an extremely knowledgeable sales consultant who provided me with some excellent guidance on my first automobile lease. I was very hesitate to enter a lease because all my previous cars where purchases that I held for at least 10 years. Turns out that a purchase option is still available to me at the end of the lease if I so choose. I drive under 12,000 miles a year so the lease option made sense. Brad shared with me the cost factor used to determine the lease payment - so all the costs were above board. With the information he provided me - I was able to duplicate the monthly lease payment online using an online lease calculator from leaseguide.com to understand the true costs of my decision. Brad initially persuaded me not to purchase the Hybrid model because the payback period at today's gas prices was too large to cover the added vehicle cost. As it turns out - these vehicles went on special at a substantial cost reduction and this made the deal for me. My new car delivery coordinated, Junior Yogendra helped me learn the ropes of my new car. Thanks to him.
CourtneyFelts
Nov 22, 2016
Everyone at Mohawk Honda is extremely friendly and more than willing to help with any questions or concerns you may have. My salesman Camren McKenna did an amazing job getting me into my new 2016 Civic Lx at the price point I was looking for and Jake Doyle showed me all the new features!
nhart28
Nov 22, 2016
I'll start by saying I NEVER leave reviews. I'm the first to look them up, but don't take the time to leave them. However, the experience I had at Mohawk Honda warrants one... my first.I've had TERRIBLE past experiences with other local dealerships. Recently I went into Mohawk Honda convinced a new car, of any sort, would be out of reach for me. I was already on the defense and told myself they wouldn't be able to do much because of said previous issues. Nonetheless, I wanted to know how much of a mess I'd be in and how I could move forward, if at all.From the moment I walked in, the atmosphere was nothing short of fun, happiness. The salesman, Damon Luton, was great! As expected from any salesman, he flashed his smile and extended his hand to welcome us and was ready to get to work. That said, he provided amazing service and actually cares about his customers. He went to bat for me several times and worked hard to get me into the car I WANTED. He wasn't pushy or trying to force me into any car to make a deal. He never once tried to talk me down or just make a sale... he fought WITH ME to get the car I never thought would be possible.Once I explained my situation and what I was looking for Damon, brought in the operations manager, Andy Guelcher. We played the numbers game, but here's the difference: Andy also wanted to help get me into the car I WANTED. The first few numbers thrown at me made my pessimistic outlook on this venture seem as though that would be a sad reality. I left after a few hours when everything just seemed impossible. Unbeknownst to me at the time, after I left the dealership, Andy worked behind the scenes to find a way to make this all happen.I'll spare you the rest of the saga (really just a few hours over a few days) and skip to the end. I'm now in a brand new CR-V with the "bells and whistles" I never thought I could get. Leasing it, mind you.This TEAM made it possible. They worked hard. They fought; with me and for me. If you notice in my above testament, I said several times "the car I WANTED." The people at Mohawk Honda weren't just trying to get a sale, they wanted to do whatever they could to make sure I left there happy, and with a positive experience. For once in my life, I did. To say they all went above and beyond would be a grave understatement. Jake went over every detail of my new car with me, showing me how to use every last feature. A saleswoman, Linda Vasko, who wasn't even working with us made it a point to engage in conversation and get to know me. She's hilarious! She cared. The GM Nick Bonariggo also came and sat with us; he talked to us like real people.Not once did I feel pressured to purchase a car so they could push numbers or make a sale. Not once did I feel like they weren't genuine in trying to help. Not once did I feel uncomfortable or like I wasn't being fought for. It comes down to this: If you're looking for a new (either new or new-to-you) car, I STRONGLY recommend Mohawk Honda. You know that catchy jingle (and by catchy, I mean the one that always gets stuck in your head?!) "Come to Mohawk Honda. They'll go out of their way to please you." It's true. They live by those words. I took a chance and am beyond thrilled.Oh, and my sister is also now driving a brand new Honda Civic. She picked up her car the week after I got mine. That should say something, too.Thank you to EVERYONE there, for your outstanding customer service.
Pattyltf
Nov 22, 2016
I was very happy with all the aspects of leasing a new CRV. My sales associate, Whitney Lopez, was very professional and courteous. Your shop is very well kept, which I appreciate. I would definitely recommend my family and friends to visit your store.
M.lacy89
Nov 22, 2016
This was my first time at Mohawk Honda, and I will also point out I never fill out these customer service surveys. I had Camren McKenna as my sales associate. He was amazing! He was super friendly, he even walked me around the dealership (which was extremely important to me), and went into more detail for the Honda's (teaching me features) that I was interested in purchasing. I expected to go in there finding a cheaper lease, which didn't happen. But this means nothing compared to the experience and "add on" features I got in my vehicle. I wish more sales associates understood that the money really isn't the number one factor when buying a car. Overall, amazing experience and I will be back to purchase all of my vehicles in the future.
Goowie01
Nov 21, 2016
My handsfree and Bluetooth stopped working in my 2013 CR-V. I brought it in to have them look at it knowing I had an extended warranty but not sure if whatever was wrong would be covered. Nicole, my service advisor was awesome, she handled everything. She told me to go sit down, relax and help myself to a cookie and/or refreshment. Needless to say, I ended up needing a whole new handsfree link unit in the car. Again, Nicole handled it, she called the warranty company and ordered my part and told me that it could be installed as early as that Thursday. When I came back to have the link installed I was dropping it off and heading to a job close by, Nicole offered to have someone drive me and pick me up. I didn't have far to go so I told her no thank you but she was extremely accommodating, very friendly and just an asset to your service department. My car was fixed and back on the road again in no time, she and the mechanic did a great job.
Keyguy 123
Nov 21, 2016
We were met by Brian McKenna who helped us get a new lease of a 2016 civic. He was very helpful ESP with the payment we needed. Junior also was very helpful on showing the operation of the car- set up the phone numbers
jumholtz
Nov 20, 2016
It was such a pleasure to deal with such a professional in a sometimes difficult business. Mark truly listens to his customers and accommodates them accordingly. I will be back to work with Mark and Mohawk Honda in the future.............no question. Thank you.
Abby Laier
Nov 19, 2016
Michael and I worked together to insure I would have a car that would meet my needs and be in my price range for quite some time - but the process was completely worth it. I am in love with my new 2016 Civic! Thank you Michael for working with me to help me get my new car, and thank you to Junior who took the time to thoroughly go over all the new and awesome features!
Bonnie
Nov 19, 2016
We walked into the dealership and immediately saw a salesman (Dean Kennedy) and he assured us that we would not have to look anyplace else for a vehicle....he was right. Our entire car buying experience was excellent and so thankful we went to Mohawk Honda first.
Edward V Kosinski
Nov 18, 2016
The staff at Mohawk Honda did a great job in following up with me through all my decision making process and advised me as well. There was never no pressure as you may get from some dealers. They just wanted to make sure I made the right choice. Thanks again.
muzay222
Nov 18, 2016
It was very, very good working with your Dealership. Everyone was polite, helpful, not pushy in any way. Damon was very knowledgeable about the various cars we looked at (actually not too many), Michael Sperenza was polite and very well organized with all the information we needed to complete the purchase. Junior Yogendra was knowledgeable and charming in explaining the features of the vehicle. It was a very good experience and meeting Nick was a nice plus. Thank you all very much for all your help in this purchase. We would definitely recommend you to all our friends. Pat and Frank Yazum
CJ Cerqua
Nov 17, 2016
The staff made my experience a pleasure...I left with a great car at a great price. I would definitely recommend Mohawk Honda to anyone in the market for a car.
Bonnie2016
Nov 16, 2016
It was time to retire my 11-yr old car, and I needed to find a car with good cargo space. I wanted something that would be roomy, but still get good gas mileage. My husband has always liked his Hondas, so I started checking out models. I was surprised to find that the Fit got great reviews for it's cargo space. We started at Mohawk Honda because they have a good reputation for customer service. We weren't disappointed. After taking the Fit for a test drive with Mike Bennice , I was very pleased with the handling and space. A few days later we met with Mike to discuss a possible sale. I was thrilled to find the color I wanted had recently become available, Mike explained different options available for the car. He listened to my wish list, and didn't try and push anything I didn't want. We felt very comfortable during the whole buying process. I got the car I wanted at the price I wanted. Thanks, Mike!
madison2003
Nov 16, 2016
John really was very helpful, courteous, answered my questions, took his time. Nice personality.Even provided an umbrella when I purchased car, since it was pouring rain (nice touch).
Maria0311
Nov 16, 2016
Mike was a awesome sales person. He took the time and explained everything to me. It's been 10 yrs since I bought a car and he made it very easy.
Griffinmoore21
Nov 15, 2016
We heard nothing but excellent things about Mohawk Honda prior to going in to purchase a car and being our first time dealing with a dealership they made it very easy and smooth. They made the experience very positive and informative as well. We dealt with Jason Cooper as well as Tom Ryans. Very great service, communication was excellent and went out of their way to get me approved and make it affordable given we didn't have the best credit and too much to put down. Hands down best experience and we will definitely be back!Thanks Mohawk Honda!
LukeL219208
Nov 15, 2016
My wife and I were in the market for a new/used car. Our first stop was at Mohawk Honda. Our past buying process at another dealer was one of the worst experiences we had had. We really were not looking forward to the car buying process. Frank greeted us right when we entered the dealership. He was very helpful and knowledgeable in the cars that he showed us. We did explain to him that we were just test driving vehicles at Mohawk and a few other dealerships. Frank was not pushy at all during this entire process. It really was one of the best car buying experiences my wife and I had. We did go test drive other vehicles later that same day, but decided to return to Mohawk because of the hassle free environment when we were there. We ended up purchasing a certified 2016 Honda Civic EX-T. Love the car! If you visit Mohawk we highly recommend Frank!
chris47
Nov 15, 2016
Great people, great price, and great place to do business with, I would strongly recommend this dealership to anyone. I had mud flaps put on after I was there and the service dept. was very efficient, also all the paperwork was done in a timely manner.
ChrisG
Nov 15, 2016
The minute I walked into the Dealership, (1:00 p.m.)... I was greeted (very Friendly) right away and directed to Whitney Lopez who was very personable and took me seriously when I explained that I would like to get my Wife back into a CRV from Her Pathfinder. Whitney had a CRV brought around for me to look at in 5 Minutes. The negotiation was straight forward and on point. "No hassles" , which is what I wanted !. WE all know what a pain it can be !. Made the deal in 15 Minutes , tops !. As I sat there , I knew I had to be at the VW Dealer later that Day as I had preliminarily negotiated a Deal on a VW Passat (trading in my Nissan Altima). I made mention of this to Whitney and She immediately had me whisked over to an Accord on the showroom floor. She had me sit in it and adjusted the power seat and the steering wheel to fit me. I had owned a Honda Crosstour before I had my Altima so I knew that the Accord would work. She offered to work up a price for me on a 2017 Accord and before I knew it I had purchased that !. Who knew (2) in (1) Day. A quick shout out to Bob (Finance) who whisked me through the paperwork in no time and (Jake) who I had actually met at the car show a Week and a half ago . He went over both vehicles with my Wife and I and paired our phones to Bluetooth. Needless to say ... I will be recommending Mohawk Honda to everyone. Thanks to all! ... "Ecstatic in Colonie"!
Dixies mom
Nov 15, 2016
Travis provided me the integrity I was looking for when I purchased my car. He answered all my questions, appreciated my concerns and needs for traveling with animals and above all gave me no pressure!
Sunfire138
Nov 15, 2016
I've heard nothing but amazing things about Mohawk Honda. I was extremely nervous and apprehensive about starting the process of buying/leasing a new car, since I've only ever dealt with used cars in the past. Jason Cooper and Micah Troncone helped me every step of the way. They have amazing customer service. Answering all of my questions between, leasing and buying. Putting my mind right at ease and made everything so seamless and easy. They took care of my trade, which the gave me a great value for the year and condition, making it possible to drive away with my new civic the same day.Hands down, best experience and feel confident in refer Mohawk Honda to all my friends and family.Will definitely be back!
Nikkib84
Nov 14, 2016
From the greeting at the door to leaving with a new car, it was a memorable experience. The staff was kind and went well over above and beyond to help me in a time of need. Thank you
Patricia
Nov 14, 2016
From the minute you get on the property you are greeted by a Mohawk Honda employee. They take customer service very serious and they try to please you to the best of their ability.
Star
Nov 14, 2016
Mohawk Honda is a very friendly dealership. Linda and Junior are very knowlegable. People go out of their way to help you and make you comfortable. The service department is very efficient and has a very comfortable waiting area.
HappyLady
Nov 14, 2016
I went to Mohawk Honda on a recommendation from my co-worker and I was happy I did. Camren was wonderful to work along with all the other staff members that assisted with my recent purchase. This was the easiest car purchase that I have ever had. I would highly recommend Mohawk Honda to everyone, especially Camren!
karens319
Nov 14, 2016
Always great service professional polite and efficienti travel over an hour to have my car serviced herei have bought 3 hondas here so far
lucky
Nov 14, 2016
Camren makes buying a car an enjoyable experience. Everything ran so smooth it almost didn't seem like we were actually buying a car. Camren has helped us with two vehicles and we will continue to give him and Mohawk Honda our business. Thanks again
Mikaela
Nov 14, 2016
Mohawk Honda made my first car purchase easy and stress-free. I knew what type of car I wanted and what price range was affordable, and there was no pressure to change that.
Bonitz,Sandra 123
Nov 14, 2016
My husband and I were treated with respect and did not feel pressured into purchasing a vehicle. However, we could not pass up the offer made to us and we're very happy with our new vehicle and the sales team that assisted us.
1stpilot
Nov 12, 2016
Camren in sales and Eric in finance were great to work with. They made the process quick and easy, and we would recommend working with them.
Newyearnewcar
Nov 12, 2016
Camren and colleagues were knowledgeable and easy to work with. Everything ran smoothly and efficiently, and I was able to pick up my car within 24 hours of purchase. The entire staff was helpful with regards to the sales aspect, technical features of the vehicle and finance issues. I would recommend Mohawk Honda.
mdahlcrvse 2016
Nov 12, 2016
Working with Bobby Taaffe was excellent. He was very fair and professional. The other staff members of Brad Cittadino, Matt Alverson and Joseph Vita made my experience very positive. I thank them all very much.
F. Marc
Nov 10, 2016
I was able to negotiate the entire deal online. The only time I went to the dealership was for delivery. This was very important to me as I did not want to waste my time or theirs. The staff was professional, helpful, friendly and not pushy. I have a feeling this is the first of many purchases I make at Mohawk Honda.
Sharon's car
Nov 10, 2016
Having purchased several vehicles over the years and dealt with many dealerships, I can honestly say that Mohawk Honda is the best. No pressure sales or circus atmosphere.
Stoneal818
Nov 9, 2016
Mohawk Honda was recommended to me and now I know why! The staff was very friendly and helpful, and Camren was a pleasure to work with! I'd recommend them to anyone in the market for a vehicle.
Kimberley1964
Nov 9, 2016
Everyone was so friendly there, from the receptionist who greets you when you walk into the showroom, to the salesperson, to the finance and service people. I initially went there because the dealership hosts a pet adoption clinic annually, and I'm all about the furbabies. When I visited the dealership, I found out they were dog friendly and I saw a few pups there. That's what drew me in, but what prompted me to make a purchase was the people...Frank, Scott, Michael. All awesome people.
Anne0712
Nov 9, 2016
My car buying experience was a pleasure. Everyone was very helpful and went out of their way to please us! You won't be disappointed!!
Cole929
Nov 9, 2016
I went to three Honda dealers in the Capital District. One, I had an awful experience. The customer service, if I had to rate it, was a -1. Another, made me feel like it was just another day of selling cars to them. When I arrived at Mohawk Honda, AJ Metzold greeted me in the parking lot. He was very courteous, patient and knowledgeable. He found the exact car I wanted. He thoroughly explained all the details of the CRV I wanted. Junior Yogendra went over all of the electronic functions of the car and hooked up my cell phone, contacts, etc.. for me. He even gave me his number in the event I needed assistance with it in the future. Tom Ryan explained all the details of my financing. He even was able to work out a price I could afford on an added warranty. And, Ashley Dobbs kept in contact with me for several months about the options of pricing and availability of the type of CRV I wanted. All four employees were very friendly and open to assist me. I would definitely recommend Mohawk Honda to others and use them in the future.
Ann
Nov 8, 2016
The staff that took care of me went over and beyond with service. I have never dealt with a car dealership as phenominal as this one. Katie, Eric , Tom and Junior are great people and were so helpful. Mohawk Honda is the dealer I recommend to buy a vehicle. I love my 2016 CRV! Mohawk Honda is my dealer of choice!
EC and MC
Nov 8, 2016
My husband came in looking for a used vehicle, Mike Bennice suggested the 2010 CR-V and we love it! All in all a very easy process and quick! We would definitely suggest Mohawk Honda!
Customer Rose
Nov 7, 2016
It was a pleasure to work with Mark Ellis. He came up with a car deal that fit my budget. I can't say enough about his professionalism. Matt Alverson and Jay Yudzevich complimented the whole experience. I would not hesitate to send friends and family to all three of them and Mohawk Honda.
Peter
Nov 7, 2016
They went above and beyond in finding the exact car that I wanted and got it for me very quickly and for a great price. Everyone was super friendly and made sure that I was happy with everything throughout the whole process.
ptv22
Nov 7, 2016
The staff I worked with were courteous, fair, and informative. I was happy with my experience and service I received getting a new van. I would definitely recommend Mohawk Honda to anyone!
JT
Nov 5, 2016
The staff was very courteous and pleasant to deal with. Dealer add-ons were clearly explained and easily declined...no pressure or overselling. Pricing and financing options were were clearly explained and were not sold as "what payment do you want to get to". This is the 4th Honda I have purchased here and will certainly recommend visiting them. Lindsey went out of her way to stay in touch with me on her day off to help find the car I was looking for. Junior did a great job of delivering the car and explaining all of the techie features and Mark David was a no pressure sales manager in the process and helped explain the financing options very clearly. Highly recommended!
Honest Review
Nov 4, 2016
I brought my Pilot in simply for an oil change and inspection. Doug try's to insist that my pilot takes synthetic oil and that the oil change would be significantly more expensive. I've had my pilot for years, I'm very familiar with it's oil type. This was a complete BS up-sell and Doug was pissed that I wasn't buying it. Just very poor customer interaction.
Kevin M Connolly
Nov 4, 2016
My wife and I recently purchased a pre-owned vehicle from Mohawk Honda. Our experience was excellent. Our sales advisor, Bobby Taaffe, was a pleasure to deal with. We plan to be back in the future.
fineanddandy
Nov 4, 2016
Bridgette was very personable, pleasant and understanding. She genuinely wanted to understand what was going on with my car. At the end, she took the time to explain what was done and what was found. Excellent!!!
Kelly Burke
Nov 3, 2016
Best experience in my life purchasing a car!! Staff is outstanding. Bobby Taaffe made this so easy and we couldn't be happier. Michael Nicholas, Joe the credit manager and the young man who showed us how to operate the functions were all fantastic!!! The dealership itself is beautiful! Thank you all!!!!
sunrise
Nov 3, 2016
Andrew was very patient and pleasant when connecting my iPhone and entering all my contacts. Service was taken care of immediately. I was very pleased.
Swade
Nov 3, 2016
My daughter was in a rear end accident, thankfully it was not a major accident.Of course we take the car to Mohawk because that's where we service all 3 of our Hondas. The repairs were completed to the bumper however the cd's jammed during the collision so the radio no longer worked. The insurance company was giving us a hard time about repairing this as the car is older, however it worked pre accident so rightfully so it should be repaired. Lisa Valentino was working with the insurance company, they even gave her a hard time. In the end with Lisa's persistence (even from home, while sick) and getting the tech involved to talk to the insurance adjuster so they could understand that the problem was indeed caused by the accident. In the end the insurance company did the right thing however I don't think this would have happened without Lisa. Thank you Lisa!!! As always your team is a great team!hank you,Sherri Wade
ThomasLennon
Nov 1, 2016
Thank you Whitney and the rest of the gang at Mohawk Honda for getting me into a brand new Honda Civic lx with no down payment thank you so much again
,Boogie01
Nov 1, 2016
We had a great car buying experience thank you and we will be back in the future, thanks to Tricia and Damon great people we had the pleasure of meeting
ACCORDingToMe
Nov 1, 2016
I had a great experience purchasing my own car from Mohawk Honda. Mr. Vita is as sweet as he is generous, and his generosity is immeasurable. Junior seems to really care about each and every client. He is very courteous. Mr. Potenza was very reassuring and kind to me. At times, I felt he was a bit brash, but I really did not mind it as he secured me a beautiful car. I would gladly recommend friends to visit Mohawk Honda and the staff I worked with.
Civicowner518
Oct 30, 2016
I brought in my mom's car for an oil change, because she has stopped driving and was donating her car to a charity to give to a needy person. Nicole was so touched by my mom's generosity that Nicole paid for the oil change herself.
Jmartin56
Oct 30, 2016
Chris at Mohawk Honda was exceptional at helping me with purchasing a 2014 Subaru Forester Limited. I knew exactly what I wanted and Chris was able to efficiently help get the deal done and explain all the steps in trading in my old car and financing the Subaru.
Mikermyers
Oct 29, 2016
John Potenza, Andy Guelcher and the entire team were friendly and helpful. Great experience. I highly recommend them and the dealership. Purchased a CRV. Already enjoying it.
Ricky8
Oct 28, 2016
Bought multiple cars there and everything has worked well. Everyone there was helpful and friendly. Had a great experience buying another car. Honda is a quality product.
Hank Reed
Oct 28, 2016
Everyone was helpful: Trish, Damon, Liz, and Junior teaching me about my car.Though I would call it Burgundy, and not Red, its a beautiful vehicle.Very nervous driving a new car but made it home safeThanks to all of you.Hank Reed
MarvSchorr
Oct 28, 2016
I was treated superbly, found just the car that I wanted, the sales person worked to get me the best deal and I drove out with my new car the same day.
Happy
Oct 27, 2016
I recently purchased a 2017 Honda Accord from Mohawk Honda. As we all know purchasing a new car can be a very stressful experience. My sales consultant was Lindsey Haraden. I must say she made my purchase a smooth and easy experience. All my questions and concerns were considered and answered. Ms Haraden was a pleasure to work with, I was treated like one of the family. All the questions I had as to the car's operation were explained making my driving experience a pleasant one.I would recommend Mohawk Honda and Ms Haraden to friends and family
HappyHonda
Oct 27, 2016
Had looked at another dealership to lease a Honda CRV before coming to Mohawk Honda. That was a waste of time! Damon Luton and Mark David were amazing! They were both professional, courteous and friendly. They were able to meet our needs in a very timely fashion. When we came back to pick up our car Matt Alverson did an excellent job explaining all the features of the our new vehicle. We love our Honda CRV and will most definitely return to Mohawk Honda when our lease is up.
Jones-Brown
Oct 27, 2016
As soon as my family and I walked into the dealership we were greeted with a warm Hello and how can we help. We had our little one with us so we were immediately shown where the kiddie room, restrooms, beverages and snacks available were,Our sales person spent hours with us to make sure we were happy, comfortable with our decision and had all our questions answered. We were served lunch and got to listen to Garland sing which was a huge treat.This was my best car buying experience by far. As a woman I was treated with respect, kindness and I was not pressured or stressed.Thank you Mohawk Honda.
Dan Smith
Oct 27, 2016
We were looking to lease another car as our present lease was expiring. After talking to Samantha on the phone we came in and were taken care of by Bobby Taaffe. He explained our options and we test drove a Civic. A couple of days later we called Samantha back with a couple of more questions (Bobby's day off). We came to a great deal right there over the phone. It was fairly hassle free and we are happy with the deal we got for the car that we wanted. The day we picked the car up was good too with Junior going over the technology options of the car in a very friendly manner.
bestnonnie
Oct 26, 2016
Even though I have to travel for about an hour to Mohawk Honda, it is worth the trip. I am leasing my second CRV from them and soon it will be my third. Every person I have encountered there always went the extra mile to ensure my satisfaction. Today I went there for brake service which I was not happy about. Working with Vincent Huba, Mike Bennice, and Nick Bonarrigo was a pleasure. They totally understood my concerns because of the low mileage on my vehicle. After checking my brakes they fixed the problem at no charge to me. They did all they could do to make sure I left there totally satisfied. I couldn't thank them enough. I would very highly recommend Mohawk Honda to anyone looking for a vehicle or great service. Mohawk Honda is the very best!
Mfagnani23
Oct 26, 2016
Everything about my experience at Mohawk Honda was wonderful. Camren McKenna and Ashley Dobbs were so, so helpful. I'm so happy with my CRV and am thankful for the great service we received!
Jay1911
Oct 25, 2016
You guys called me about buying a new car. I came there and got me in to a new car. The salesman was very helpful, went out of his way to help me and the finance manager to. Thank you.
JoAnnM
Oct 25, 2016
On October 21, 2016, my husband and I came to Mohawk Honda to check out the Mohawk Exchange program. We had just finished the second year of our lease on a 2014 CR-V, and we were invited to look at options to lease a 2016 CR-V. 5 hours later, we were driving a beautiful new CR-V. Our salesperson was Mike Bennice; he was outstanding in that he clearly explained why we should consider making this move at this time. There were several advantages to us, plus the newer model had some very appealing features and upgrades. From start to finish, it was an easy transition and we are extremely pleased. Thank you, Mohawk Honda and Mike. You really went out of your way to please us!
Nancy Norelli
Oct 25, 2016
I recently purchased a 2016 Honda Civic from Mohawk Honda and Dean Kennedy, the entire experience was a pleasure. Dean was helpful and friendly and the car is AWESOME. When I went to pick it up, Junior Yogendra explained how all the new features worked and literally wouldn't let me leave the car without making sure I understood how to operate it safely.Great experience, I highly recommend this dealership and will happily head back when it's time for a new vehicle!
Sammy
Oct 25, 2016
Everyone at Mohawk Honda was great to work with when I went in recently to lease a vehicle. I have to be honest, I felt like a totally demanding customer with some last-minute requests I had during the process, but everyone was accommodating. I dealt primarily with Alison and she was really fantastic and patient-- even brought her dog to say hello when we were picking up the new car! Definitely recommend them.
teddie123
Oct 25, 2016
All people were very friendly and helpful with the purchase of my new CRV .Installation work was completed quickly and without any hassles.or quibbles.
ABP
Oct 25, 2016
Excellent service, friendly and helpful staff. Very flexible when dealing with trade in issues. Minor haggling over price, very reasonable response. When issues arose with my trade-in, the staff took care of all problems immediately and very generously. Highly recommend Damon and the dealership in general.
CHERYLB10
Oct 25, 2016
We just bought a 2016 Honda CRV. We are extremely pleased with Mohawk Honda. The very first day we walked in we were greeted as soon as we walked in the door by Mark Ellis. We felt very welcomed. The whole process from start to finish was amazing. The staff was very informative about every aspect of the vehicle and purchase. I recommend anyone who is in search of a new vehicle to check out Mohawk Honda. Honda vehicles are very reliable and the atmosphere at Mohawk Honda makes car buying a great experience. Thank you again to everyone at Mohawk Honda.
catslove
Oct 24, 2016
I gave Mohawk Honda the top rateing because as soon as I entered I went over to Bobby Taaffe told him my concern and he took right over helping me feel safe and not nervous. I didn't have this experience at other Honda locations. He had Justin help me feel comfortable as I was alone and had to make decisions by myself. Bobby then brought me to Eric for the paper work who was very professional and nice. Junior was the last person to show me all about the car and the details of it. A wonderful and respectful young man. So my total experience they all made for me they worked as a great team. I would send anyone there way. Thank you Honda for good leadership. Jeanne Ryan
finnpaul
Oct 24, 2016
Bridgette greeted me warmly and professionally and went through everything that needed to be done on my CRV, In addition, she made sure I found a comfortable spot in the waiting area and found me to explain additional recommendations. Once the service was complete she made sure all current coupons and discounts were applied to my invoice. There is nothing that could have been done better. Thank you very much.
Hondagirl1112
Oct 24, 2016
Dean Kennedy and Tom Ryan gave us great service! A pleasure to do business with! I would definitely recommend this dealership. A positive, pleasurable experience.
JCB
Oct 24, 2016
I have purchased 3 cars from Mohawk Honda in the past 4 years and I have always been treated very well. This last purchase was of a 2016 CRV and Frank Kinch was the salesman that my wife and I worked with and by far was the best salesman I have dealt with at Mohawk Honda. We went in looking to get 2 new cars with 2 trade ins and no idea how to go about it as both cars we were trading in had some negative equity attached to them. Frank and Eric went above and beyond to find a way to make it work, they ran numbers numerous different way trying to figure which trade to put with which new purchase. At the end of the day we decided to trade in one and keep one until next year when the negative equity is a bit less, at their suggestion. I have never seen a dealer ship suggest not buying a new car but they saw it would be a better deal if we waited a year, this told me that they are a step above the rest. We love our new car and Frank was the best, very knowledgeable about the vehicles and the car buying process and very patient and was great with my year and half old daughter who was with us through the 2 day process and Eric for getting the best deal and the 1.9% financing, my wife and I thank you.
Linda G
Oct 24, 2016
I visited Mohawk Honda to trade in my 2011 Honda Pilot and buy a new one. The car I wanted had been sold, so I looked at another Honda Model and then decided to wait for a new Pilot to come in from the factory. I had Lindsey Haraden as my sales consultant, and she is so knowledgeable & pleasant to work with. The 2 visits I had there were efficient, fast & easy. And the delivery coordinator Junior Yogendra was extremely easy to work with, explaining all the new features and electronics. And he is available via phone to answer any questions, as there is a lot of new features to figure out. Thank you both, and to the other employees I may have dealt with. Very pleasant experience! You should advertise how quick you can wrap up a sale! It's a big selling point in my opinion.
TJI
Oct 24, 2016
My experience with Mohawk Honda was exceptional! I have visited many car dealerships, but only Mohawk Honda has delivered a level of customer service I cant stop talking about. Ashley, Brian, Mark, and Greg make it difficult to imagine ever purchasing a Honda anywhere else. Unlike the other dealerships I visited, this team never once treated me like I couldnt walk out the front door and find a dozen other places to buy my new cara courtesy that makes all the difference!
Donna Gigone
Oct 23, 2016
Mohawk Honda makes car purchase easy and pleasurable. Everyone is helpful and friendly. I leased my second Honda and have been be happy with service and quality.
irish117
Oct 23, 2016
This was my first time financing a vehicle and my experience at this dealership was beyond anything I would have imagined. My salesman, Camren McKenna, made this transaction as smooth as possible for me in a very relaxed but professional manner. He was genuinely interested in what I needed and made sure that I would be a satisfied customer. Everyone was extremely friendly and helpful, including Brian Krause who also played an important role in my purchasing decision, as well as giving support. I also want to thank Jacob Doyle for a great job explaining the details of my car. I will definitely recommend your dealership to my friends and family!
PATgi1951
Oct 22, 2016
I usually avoid bringing my wife to car negotiations but decided to let her watch the process. We chose Mohawk because it is 1/4 mile from my90 year old Uncle, whom we care for and visit frequently. We also used Kelly Blue Book which shopped our 2007 Envoy around to various dealers, with a fictitious value. So Mohawk contacts us, one of three dealerships to do so. We had seen the CRV ad on TV for AWD, $2100 down, $199 per month. Our sales person at first said there was no such ad, then brought up an ad for a 2 wheel drive CRV for $199, and explained that we were mistaken. We were not, but this is typical of every Honda dealer I have ever visited. This includes Rensselaer Honda, Saratoga Honda, and Keeler Honda. So I let it slide.After our Envoy was inspected, we told our salesperson we wanted to trade for a 2016 CRV AWD. We chose an SE model which is $600 more than the LX. Of course you know this. So the dealing starts at giving us $1200 for the Envoy ( KBB value $2700) and $2800 for lease payments of $266. Per month for 36 months. Did I tell you we already lease a 2014 CRV? So that lease was done at Keeler with a year old but new 2014 which we put $2000 down and payments of $219 for 36 months (no trade). They included free oil changes. Back to the haggling. After 3 or 4 rounds of back and forth, we accepted $ 2200 for the Envoy and $500 cash for the 2016 CRV. The payments are $229. So We are paying Honda $10 more per month, gave you $700 more in cash, instead of free oil changes you offered to sell us a package for another $30 per month. Nice touch! So will we refer people to Mohawk Honda? No, but in fairness we wouldn't refer anyone to Keeler or Rennselaer, or Saratoga either. Will we come back? Probably not. But luckily for Honda motors they build a great vehicle so apparently the theory is you can say or do anything to a customer because the product is that good. All that being said, I don't get a warm fuzzy sense about any Honda dealer, but accept that that is how they do business.
RAZ1026
Oct 22, 2016
I dealt with Brian McKenna and could not have asked for a better more pleasant experience. The entire transaction was a breeze. I would recommend Brian and the entire team at Mohawk Honda. A smile and warm greeting from all who work there even if they are not serving you. No pressure here just happy, helpful service. Thank you as well to Matt Alverson for the guided tour of my car and awesome features.
RCP
Oct 22, 2016
Chris remembered my needs from a previous visit months before. I was also given a thorough briefing of the electronic displays before I left. I felt well-cared-for.
sasmith521
Oct 22, 2016
Very fast service... I had an early morning appointment and had only one hour and fifteen minutes before I needed to depart for another appointment. The service team completed my service and realigned my vehicle in time.
Al
Oct 22, 2016
Without a doubt the best dealership around. Brian McKenna, Tricia Plazenga were extremely helpful and pleasant. No pushy sales staff. From the sales staff to Nick Bonnarigo himself, bar none the best around. No where else to shop but Mohawk Honda
G and B
Oct 22, 2016
We're really pleased with the purchase of our new Honda from Mohawk Honda. The customer service, professionalism, and friendliness was top notch from the moment of contact until we drove off the lot. We also were happy to get a very fair deal on a hard to find vehicle. If Mohawk Honda treats everyone like they treated us they must have a lot of very happy customers. Special thanks to Sales Manager Mark David and our salesperson Whitney Lopez who both made the process very easy for us, and also to Delivery Coordinator Jake Doyle (Jake gave us a GREAT orientation on the vehicle and knew the car backwards and forwards).
Anniebad
Oct 21, 2016
I had a problem with my crv recognizing my new iPhone. Jacob Doyle was more than will to help straighten things out for me. He was a very nice, young gentleman and very knowledgeable. All is working great. Thank you Jacob.Ann marie
edsalazar
Oct 21, 2016
Just an excellent experience buying a new honda hrv. i submitted where my budget was and damon acknowledged and understood. He ensured me he would let me know if the sale would happen.
Laurie
Oct 21, 2016
Camren went out of his way to make sure I was taken care of and left feeling happy and satisfied with my purchase. My daughter came with me to pick up the car and thought everyone was so friendly that she would consider purchasing a car here in the future!
Maynard
Oct 21, 2016
Our salesperson (Brian McKenna, with whom we have previously dealt) was very open in his presentation of various options available to us and conducted a lengthy computer search for an in-stock vehicle that came closest to our wants. While one can never be certain that the final quoted price and trade-in value represent the best deal possible, we nevertheless left with sense we were dealt with fairly, In short, we were pleased with our decision to buy from Mohawk and particularly Brian.
Notaconvoy
Oct 21, 2016
We had one of those mornings when it was time for our appointment to look at vehicles, my wife was late, and I had an issue arise. My wife was assigned to Whitney and I was not able to attend. Very positive experience. She was available later and showed us another option when I freed up, and later that day we purchased our Odyssey. Great Sales person. Great vehicle. Great dealer. Thanks to Whitney Lopez, and the great team at Mohawk Honda.
Pstallmer
Oct 21, 2016
Linda made our Mohawk experience perfect. She left my wife and I alone to look at the outstanding selection of SUV's. She was right there to answer questions key to our decision making and most of all worked hard to get us the deal we needed. We have bought or leased many cars of different brands and the experience is uncomfortable and tense. Nick, the GM, makes the whole Mohawk Honda experience comfortable and before you leave Jake can quickly teach you how to use all the buttons to make you confident your using all the features. They literally go out of their way to please you. We'll be back.
Susanne
Oct 21, 2016
As always our dealings with Mohawk Honda were outstanding. Brain was extremely helpful by pointing out features of the CRV we were considering. He listened to our needs and our budget concerns, and delivered on both. The delivery went so smoothly that even we were surprised. Junior did an excellent job explaining the workings of all of the accessories. Thru the entire process we were treated with great respect. We would and have recommended Mohawk Honda to anyone looking to purchase a car.
pearlgirl
Oct 20, 2016
The indicator on my car went on that service was needed. I went in without an appointment and was met by Service Advisor, Nicole Kearby immediately when I arrived. She reviewed with me the service that was needed and provided information about why. My car was serviced quickly and efficiently. When the service was completed Nicole reviewed with me what was done and all the cost. She found an error in the billing and had it corrected saving me $15 in charges. I felt Nicole was committed to making my service experience a positive one. I felt the entire time that I was at the dealership that customers come first.
Scott Robinson
Oct 20, 2016
The entire team at Mohawk Honda was a joy to work with. No pressure, very knowledgable about the product, and very willing to work within our timelines and schedules. Most importantly, I felt like you were honest with us throughout the entire process.
Carol
Oct 20, 2016
Though I was nervous and anxious (also reservedly excited) to lease a new CRV on my own (my husband was out of town and couldn't accompany me) Dean and Junior made the experience easy and pleasant.
j.colon1
Oct 20, 2016
We arrived at Mohawk Honda expecting to be overwhelmed and stressed, but our experience turned out to be the complete opposite. We would like to share how thankful we are for the great customer service, and efficient work by Kaitlin and the team that made our experience so much better. We were able to meet/connect with a great team of people who are excellent at what they do. We look forward to doing business with your team again!
q123
Oct 19, 2016
We had great customer service from start to finish. Mark Ellis was our salesman. We were not referred to Mark nor had we seen any of his ads. We were walking through the lot and Mark asked us between assisting other customers if he could help us with anything. Turns out, he is their #1 salesman in volume and we can see why. Professional, friendly, informative, and fair. Not much more that you can ask for when purchasing a car. We ended up with a 2016 Honda HR-V LX and could not be happier. This is the dealership that you definitely want on your list when shopping for a new or used car anywhere in the Capitol Region or beyond.
VeryPleased
Oct 19, 2016
We stopped at Mohawk on a whim to see what they had available in the way of small SUV's for our 18 yr old daughter. The minute we net Lindsey we immediately felt comfortable and welcomed. We decided to purchase a pre- owned SUV a couple days later and we couldn't be happier. The transition was smooth and simple. Nate the "finance guy" was amazing and very quick. So helpful and kind. The service department took on the detailing of the vehicle immediately so that we could take it home that evening to surprise our daughter with it. Just an amazing group of people. Everything was impressive and we are very thankful we pulled into Mohawk Honda :)Thank you so much for the unbeatable service!!!
PC
Oct 18, 2016
Monday morning all the warning lights on the dashboard of my 2015 Honda Fit lit up like a Christmas tree. We had driven the car over the weekend so i was totally confused and a bit worried about exactly what could be wrong. I called Mohawk Honda (where i bought the car - another tremendous experience) and they told me to bring it in and they would take a look. Driving to the dealership was totally uneventful so I was pretty sure there would be no major issues. Boy was I wrong! I was met by Serivce Advisor Nicole Kearney and told her what I could about the problem. She took my number and said she would let me know what the problem was as soon as she knew. Off to work I went. I received a call later from Nicole with news I wasn't particularly happy to hear. She did a great job of handling a disgruntled customer. The problem involved a cylinder and valve. I know nothing about cars but I knew that wasn't good. They did the replacement and adjustment. It did not solve the problem. Next, all I could hear was something about the fuel injectors. Now, I know that is really serious. I asked about our extended warranty. Would they pay for this repair? Nicole was already in touch with them and waiting for a call back. Next bad news - the parts wouldn't be in until Tuesday morning. Mrph. Another grumpy response from this customer. Nicole was the consummate professional. She assured me that she would contact me as soon as she had any news. Tuesday morning comes and I am really anxious. Fuel injector... isn't that synonymous with really expensive? Nicole finally called me around 1:30 pm. All was fixed - yay! The exteneded warranty covered the fuel injector repair but not the valve repair. So, bottom line, what could have cost over $1200 was now $158. That girl is fantastic! Despite my grumpy attitude, she remained totally professional and understanding of my angst and crabbiness. I am all about customer service. I am telling you, Nicole and Mohawk Honda provided exemplary customer service. This, however, is something I have come the expect from them. We have purchased 3 Honda's from Mowhawk and I can say it has been a series of wonderful experiences. Keep up the great work! Nicole - you are awesome!!! Thanks for everything!!!
skralovic
Oct 18, 2016
I bought a 2017 Accord from Camren. He was very helpful and compromised with me until we reached a deal that worked for both of us. I love the car and I would recommended both Mohawk Honda and Camren to do business with. Michael, in the business office, was also helpful and very thorough. Great Job to both of them. Susan Kralovic
Bianca Bojarczuk
Oct 18, 2016
Travis was a great salesman. He helped us a lot during a very stressful process. Highly recommend him and his team for future car buyers.
Fab 10/12/16
Oct 18, 2016
I was looking for a specific used car with low miles and I was fortunate to have found one in the lot at Mohawk Honda. My salesman John Potenza and the used car manager Mike Nicholas were great and very easy to work with. I recommend this dealership and sales team to anyone buying a used or new car.
HappyCustomer
Oct 17, 2016
Our salesman Mike Bennice and technology coordinator Junior Yogendra were as professional and helpful as you can be. The entire experience from stating what we were looking for, to test driving, to negotiating and finally buying and driving the car off the lot was a pleasure. Mike listened to everything we needed and wanted and found us the perfect car and Junior explained everything about the car so well I think I can teach others how to use their cars now!
Mfm
Oct 17, 2016
Everyone was so welcoming and friendly at the whole dealership. My salesman Camren was knowledgeable, easy going and helpful. He took the time to really show me the vehicle I was interested in with an in depth preview and test drive. He was able to answer all of my questions and give me a lot of great information. He went above and beyond to help keep my daughter entertained while I was there which was really great.
Sharon
Oct 16, 2016
I bought my new Honda Odyssey yesterday at Mohawk Honda. It was an A plus transaction. Bobby Taaffe, sales consultant was very helpful and worked with me to find the vehicle that had all the features I wanted at the price I wanted. I liked his style, calm, pleasant with no high pressure sales. The entire staff was friendly and professional. Nate Gagnon in financing was efficient and organized with the paperwork. Also Jay Yudzewich and Mark David were welcoming and helpful. Jacob Dole provided us with technical assistance.
customer
Oct 15, 2016
I did some internet research and received email from Mohawk Honda with very good deal. Very friendly emails. I wanted to look at other dealer offers before making any decision. The experience at the other dealers was not pleasant at all. I decided to visit Mohawk. Very friendly and trustworthy employees. Thanks for everything A.J.!.I will definitely keep it as my car dealer.
dpani
Oct 15, 2016
Great experience! Cameron McKenna was wonderful and very professional. He listened to my needs, and answered all questions. Nate Gagnon in finance made the loan process and paperwork painless and got me a great finance rate. Jacob spent time going over the details, especially the technology. Everyone is very friendly and polite, they are all knowledgeable in their jobs.I'm very impressed with the courteous & friendly service!
Cuse17
Oct 14, 2016
I had spent time Researching Ridgeline's. A friend recommended Brian McKenna at Mohawk Honda! I live in Schodack so not convenient. With that said I made an appt with Brian, they had the exact model, color on lot. No we'll get you the one you want as other dealers had said. Got there Thursday evening, test drove, and deal made. Brian was polite, fun and easy to deal with. Came in on his day off to accommodate my time frame. No hassle, professesional. Would recommend him to anyone looking to buy a car. With that said Nate in finance took his time explaining things, got me a great finance rate. Jacob despite being a Notre Dame fan, spent time going over the details, especially the technology. I drove off the lot, happy & in control of my new truck! Thanks, will definitely return in future! Go SU... The Ruhle's
cvn
Oct 14, 2016
I was able to set up a meeting with Jake to review the new features of the car, after i had taken delivery. He was very through, and let me know that if there were any questions in the future to contact him and he would be more than willing to assist.
Donna
Oct 14, 2016
We have been buying Hondas from Brian McKenna for many years. He always finds us the best deal for our budget. He is always upbeat, patient and friendly. He goes out of his way to make sure we are happy with our experience.Matt Alverson was very patient with me, while he taught me all the features of my new CR-V. I was transitioning from a 2006 Accord, so I was overwhelmed with the new technology.
FischerB13
Oct 14, 2016
First time Honda customer. I'm very impressed with the courteous & friendly service I received. Everyone was knowledgeable in walking me through the process. Cameron McKenna was very professional & compassionate in helping me also. Matt was very patient in explaining the different features in the CR-V. Will definitely refer my friends to this Honda dealership!
ZacS93
Oct 14, 2016
Went in hoping to find and purchase my first care. Was nervous at first but was reassured and able to find the car that I was looking for. Approved with a loan the very same day. Now I have my first car, drove it off the lot two days later and couldn't be happier. Brian McKenna made my experience enjoyable, didn't push me into buying something I didn't want and helped me answer all the questions I had. Would gladly recommend friend and family in purchasing vehicles through Mohawk Honda.
MetsFan4
Oct 14, 2016
I had been to a few other Honda dealerships and was very unhappy with their customer service and unwillingness to try and get me as a customer. I heard great things about Mohawk Honda so I decided to make the trip down there and I'm very happy I did. Everyone was so friendly and they did everything they could in order to meet my requirements. I will definitely be recommending them to anyone who is in the market for a Honda.
Girl in gray 2016 Civic 2016
Oct 13, 2016
I have the gray 2016 EX Civic. This is a big change from my 2005 Civic SE. I love it. Obviously a lot more bells/whistles that are standard from my other civic. Damon and the financial staff were very helpful along with Tech support. It is a friendly dealership. You don't feel pressured or forced to buy. They listen to you which is a big plus.
lease guy
Oct 13, 2016
From the initial call to the pick up of the new care everyone at Mohawk was professional and helpful. I would strongly recommend them to friends.
Lexy999
Oct 13, 2016
Currently a college student makes for a very tight budget when it came looking to replace my late model Toyota Corolla. Not only was the customer service exceptional but, the sales team that I worked with ,Camren McKenna and Mark David, exceptional. They listened to my every request and found a way to get me exactly what I was looking for and more. I can't thank them enough for all the time that the spent to work with me. When picking up the car the run through with sales employee, Jake Doyle, made working through my very few questions a breeze.
cviscaa26
Oct 13, 2016
I went in for my car service and the service advisor was very helpful with all my questions. Even at the end of the service when I needed him to make a quick change we was right on it and helpful.
Mmille1
Oct 13, 2016
Working with Lindsey was an absolute pleasure! She went out of her way to ensure I got the vehicle I wanted. She word hard to ensure the process was flawless from start to finish! I even want to thank Nate for his ability to be flexible on the day of pick up and Junior and Hermant from the delivery department exceeded my expectations! Thank you for a great buying experience!
nosah-cah
Oct 13, 2016
Anytime I am at Mohawk Honda in Scotia, NY for service on my vehicle I have had a positive experience. Everyone is very friendly and polite, they are all knowledgeable in their jobs. My vehicle is always ready on time or sooner. The same holds true when I go there for a new vehicle. This is my third Honda CR-V and I have been very pleased with all my vehicles. I lease my vehicles and that has worked out very well for me. I highly recommend Mohawk Honda of Scotia NY. they know their stuff and go out of their way to make it a positive experience no matter what reason you are at their facility..
ssb126
Oct 13, 2016
I purchased a 2016 Fit that I previewed on-line. I hadn't bought a car in 20 years, so I expected a different experience. Everyone was very courteous, friendly, knowledgeable and expedient.
Kpowell
Oct 12, 2016
The individuals noted below are top notch employees. Not only did they treat me with utmost respect and professionalism, they made my new car shopping a pleasurable experience versus the usual stressful experience. I owned a Honda prior to the new purchase but regularly had my car serviced at your location and Doug has been wonderful to deal with. I now look forward to driving my new car and returning now and then to say hello! Thank you to all!
matthew
Oct 12, 2016
Great price, great car! Thanks to Whitney, I had a hassle-free buying experience. I would recommend any of my friends to see her if they say they're interested in buying a Honda product.
BP01
Oct 12, 2016
I would highly recommend Mohawk Honda for its Sales and Service. very knowledgeable of the vehicle I brought in for service. the details of the service are discussed before the work started. I am just speechless for how well I was treated. Its a place where Customers are #1 .
FrankT321
Oct 11, 2016
A few years ago, my wife and I were in the market for a later model pre-owned car. The experience around the Capital District in NY was depressing to say the least. That is, until we came to Mohawk Honda. The salesman found financing with no problem and there wasn't any pressure, nonsense or sleaze....Fast-forward to 2016, the car, a 2008 Accord, started making a screech noise at cold start up. I called the service department and they took care of it, no charge!....a six hour engine repair job, no charge, parts and labor included! I have sent others here, before today's experience, just based upon the great way we were treated during the sale process.Everyone in our region should give them a try when looking for a new or pre-owned vehicle.Sincerely & gratefully,Frank & Sheila Torncello
Nick0313
Oct 11, 2016
Comfy chairs in the waiting room and nice people all around. I had a service plan so my oil change and tire rotation was free which always makes me a happy customer.
S.hav
Oct 11, 2016
Thank you Brian McKenna, your the best!! I'm thrilled with my new CRV. I felt like family and totally enjoyed being there with you and the rest of the crew!
Spencerspapa
Oct 11, 2016
We leased two CRVs and Mark Ellis made us feel like family. He listened to me and got me what our family needed. He made my kids feel special and part of the process when they were there. Even Steve Galante, the initial contact that I had when I walked through the door, who introduced me to Mark Ellis remembered my name each time I was there. There was some minor communications issue with Finance but they also listened to me and cleared it up to my satisfaction. While the folks at Mohawk Honda were excellent, I did feel like I spent a little too much time at the dealer. I will say however that there was some special deals going on and the dealer was very busy. Overall, a great experience.
617zz423
Oct 10, 2016
Camren, Alison, Junior, and Ashley were awesome. Let you in on a secret!!! I HATE buying a vehicle. But the staff at Mohawk Honda made an otherwise painstaking experience a wonderful one. A deal was worked out that was palatable, I got a great truck and a great warranty. Thanks guys and gals. I will send any possible business your way. Great start!John Fichera
robert22
Oct 9, 2016
I just leased a Honda fit with Mohawk Honda and Cameron was beyond Friendly helped me out with what I needed THANK YOU VERY MUCH!
drbenjaminicohenatNYISO.com
Oct 8, 2016
Whitney and the entire staff were professional experts at connecting people with the cars that fit their needs. Direct, to the point, and fair overall.
Eliz
Oct 8, 2016
Whitney was completely knowledgeable and especially helpful. What I most appreciated was that she was supportive but not aggressive I felt I was in control and she was helping me choose the car of my dreams
Kiwi9147
Oct 8, 2016
I'm very happy with my new Honda And my sales rep AJ Metzold was wonderfulI will refer my friends to him and Mohawk Honda Great deal .. great car Thank you !!!
Zoriana Mangione
Oct 7, 2016
My battery died with no warning and I was only about 1 mile away from Mohawk Honda. I'm a health care professional who needed to be at my next clinic in one hour. I decided to call the service department to see if they could help. Best decision ever! Doug Glass came up with a solution that not only started my car, but got a new battery installed in record time. I was only 5 minutes late to my next clinic. Thank you, Doug, for making an excellent service opportunity out of a car breakdown!
zw12065
Oct 7, 2016
I usuallly politely agree to do these surveys then fill them out as quickly as possible to ensure the people that helped me receive credit for their efforts. I'm writing this review because my experience was worth writing about. My sales person Lindsay was delightful! She made selecting the right car a breeze. Jay met us at the dealership when we arrived for delivery, and even got a cookie for our daughter. His masterful organization kept us moving, and made the normally bloated "car buying process" faster than I thought possible. I suppose you could say that he "went out of his way to please us." On our way out the door Junior made sure we could take advantage of all the features the infotainment system had to offer. Mohawk Honda delivers what they promise, and they've earned my families business.
14Kubernach
Oct 7, 2016
I love the service part of this dealership. They had no opening and I told them I was leaving in three days for a cross country trip and I needed to get this fixed as soon as possible and they got me in the next day even though they were completely booked up. Bridgette is wonderful, very funny and makes you feel like family.
chelswils
Oct 7, 2016
This is the second lease I have gotten through Mowhawk Honda with Brian McKenna. Brian always makes me feel welcome, comfortable, and most importantly I trust him. Everyone at Mowhawk Honda has always been helpful and friendly.
RT
Oct 6, 2016
I have leased two vehicles from Mohawk Honda, working with Linda Vasko, over the past three years. Both of my experiences have been nothing short of fabulous! I found Linda's attention to detail in what was important to me as the customer absolutely refreshing in this new world of so/so customer service we often deal with as consumers. She worked with me to find the perfect vehicle and made sure it made sense for my lifestyle and my budget. Both she and Matt who helped get the CRV ready for me when I picked it up were terrific to work with! The Service Department there is fantastic too. I think Mohawk Honda really has it right in how they work with customers and deliver a superior product!
Pilot 2016
Oct 5, 2016
The staff at Mohawk Honda was exceptionally helpful to our family while purchasing a new Pilot. Especially Nick Bonarrigo, John Potenza, and Junior Yogendra. I woukd recommend anyone looking for a new or used car to check out Mohawk Honda.ThanksKristen And Family
smahoney713
Oct 5, 2016
We had an excellent experience in the recent leasing of our new car. Katie Gattuso is a real gem! It was such a pleasure to work with her. We told her our budget and the vehicle we wanted, and she made it happen. We will be returning for our next car!
tnicolella
Oct 5, 2016
I recently purchased a certified preowned vehicle with Mohawk Honda and Cameron was extremely friendly, accommodating, and determined to meet my needs for purchasing the vehicle. They went above and beyond for me and I am so happy with my car. I would recommend them and him to anyone.
John Yang
Oct 5, 2016
I bought two new cars from Mohawk Honda and I had great support from Lindsey Haraden.I appreciate all of her support for me. Thanks.
Loren R
Oct 4, 2016
We came in to look at trading in our lease early just to see if it would be worthwhile. Our salesperson Travis did a great job working out a similar payment on a great new car with all the features we wanted. He made everything very easy and fully explained all aspects. We did the paperwork online, and picked up the car in a few days. Our Delivery coordinator Matt went through every detail with the car features so we were quite comfortable with everything. This was a very easy purchase experience at a nice place that clearly has a team atmosphere with everyone we came in contact with. Overall terrific experience!
Mdm244
Oct 4, 2016
Everyone that I worked with was so helpful and catered to everything I could want or need. Bobby, Nate, and Matt made sure everything went smoothly for me!
Ricky B
Oct 4, 2016
I've been going to Mohawk Honda for years and their perfection is proven in their customer service. Even though I came in today for an inspection, I was asked if there were any other potential issues they could lool into. I didn't need to, because Hondas have been the best cars I have ever owned. In fact my whole family drives a civic.
Taza27
Oct 4, 2016
Kudos to Travis Landry who again found the exact car we wanted & made the buying experience a breeze. Special thanks to Matt Alverson for his patience & care in showing us the ins & outs of driving our new car. We'll be back for the next one in the spring :)
Tolentine
Oct 4, 2016
Nick Franzese was a used help with my CRV visit. It needed some unexpected work and Nick made sure I got the best price and the work was done quickly.
cmstrevell
Oct 4, 2016
When I picked up my new CR-V, Junior Yogendra did a great job making sure to go over all the features of the car as well as setting up my Bluetooth.
cmstrevell
Oct 3, 2016
Thank you to Travis Landry at Mohawk Honda for helping me upgrade to a 2016 CR-V. Travis did everything he could to make sure I got a deal I felt comfortable with with no pressure to buy.
D. Gould
Oct 3, 2016
Thanks so much to Mohawk Honda and Brad Cittadino for helping me lease a 2016 CR-V. I love the car and the wonderful way I was treated. I went away with the feeling I was given a fair deal and made a good friend also. I will always return to this dealer. They are true professionals. Dhiana Gould
David Eckler
Oct 3, 2016
Thanks so much to Mohawk Honda, especially Brad Cittadino, for helping us buy a 2015 Honda Odyssey. Brad and the staff at Mohawk Honda made everything easy and personal. Found the best deal for us and would for anyone else looking for excellent vehicle.
Juliev
Oct 3, 2016
It's been 17+ years since I had to purchase or lease a vehicle and needless to say I was apprehensive about the whole experience. Brad Cittadino immediately put my fears to rest as soon as he started to talk about the vehicle I was interested in. Not only did he know his product; he was well versed in expediting the services of getting me financed, insured with new plates and the car detailed in a few short hours. He did all of this while competing with a loud scissor lift that was placed next to his desk so the maintenance crew could tend to a malfunctioning security camera. Brad kept his cool and was smiling, friendly and professional throughout the entire experience. Not only was Brad a delight to work with; His Sales Manager Eric Meisner was equally welcoming and professional and was instrumental in assisting and guiding Brad to make the transaction smooth. I was greeted by Jake Doyle who showed me how to work all the bells and whistles in the car. Not being technologically savvy; he had a challenge. He was very helpful, friendly and knowlegable. I look forward to future endeavors with this team in the future.
KAT
Oct 3, 2016
We had originally leased our car 6 months ago. I have never leased before and was not comfortable after doing it. We met with Mark Ellis and immediately felt better and please with our choice to purchase our CRV Touring. Love Mohawk Honda and the service we have received from them .
Yodawood77
Oct 3, 2016
I contacted the dealership via a posting on cars.com. Within a half hour they got back to me. Scheduled a test drive the next day and picked up the vehicle soon after. Very smooth process and staff were great to deal with. I got the vehicle I wanted and am very happy with the entire experience.
RFurlow
Oct 2, 2016
I have bought three Hondas from Mohawk Honda. The staff has been very informative but not pushy and gave me deals that I was very pleased with.
Allison R
Oct 2, 2016
I purchased a new 2017 Honda Accord coupe from Linda Vasko, who was friendly and knowledgeable about the vehicle. I also had the pleasure of meeting Matt Alverson, delivery coordinator, who was patient and very knowledgeable about all the new technology my new car offered. Hands down, in my dealings with both Linda and Matt, it was the best experience I ever had at any dealership. No doubt, I will return and tell everyone I know about Mohawk Honda's professionalism and first rate service!
Donna Rossetti
Oct 2, 2016
This is my first Honda and the experience was excellent my sales rep Tasbeer Ahmed was wonderful very helpful and alot of knowledge about the honda i purchased! he really made us feel welcome from start to finish when the deal was done Junior Yogendra was very helpful in showing me the funtions of my new vehiclei would definitely return to buy another car Thanks to everyone who has made my experience a great one!THANK YOU!
Csiwatcher
Oct 1, 2016
Thank you Dean For all your hard work and patience. I appreciate all you did and definitely will recommend Mohawk Honda and You!!LOVE my new car
MKailas
Oct 1, 2016
This is the third time we have purchased a Honda FIT from Brian. Could not be more satisfied. I would highly recommend Mohawk Honda anytime.
queendeb
Oct 1, 2016
Brian McKenna went above and beyond. Everyone was so helpful and friendly. Love my new CR-V I highly recommend Mohawk Honda and Brian McKenna as your salesman.
Patricia Bushey
Sep 30, 2016
My wife wanted her own car.Camren selected the perfect car,a civic.Camren was our salesperson.Hewas friendly and helpful.The Civic is a great car.r Unlike the first lease we were in and out,This time it took much longer.
Patrick OConnell
Sep 30, 2016
Mohawk Honda was very easy to work with. They did not pressure me. Tasbeer Ahmed and Matt Alverson were very helpful and personable. I would definitely work with them again when looking around for cars.
stacks
Sep 30, 2016
This was a great experience, everyone was very friendly and helpful. Bob Taaffe got me the car I wanted at the price I wanted. If you want a to get a great car at a great price go see Bob.
B164
Sep 30, 2016
This was my third experience with this dealership and I will go back again. Everyone aid extremely pleasant and helpful. Even the maintenance crew tried to help as soon as I entered the building.
happycrv
Sep 30, 2016
After visiting every Honda dealership in the area and doing more than my fair share of research online I bought my new 2016 CRV EX at Mohawk Honda. What a great experience! If you're thinking about buying a Honda, go to Mohawk and ask for Cam!
Koleoh
Sep 30, 2016
Camren McKenna is one of the best dealers I've ever dealt with. Not only did he get me a good price on my dream car, I had a problem with my Insurance Company while working on leasing the car and as soon as he found out about my problem, he hooked me up with an agent who got me a great deal with new insurance that was cheaper than my original.
LadyD
Sep 30, 2016
I have purchased several cars at Mohawk Honda, but this time my salesman, Cam was amazing. Very knowledgeable about the car, very personable and made me feel at ease right from the start. It was a pleasure doing business with him. Cam is definitely a people person. He will surely have a great career at Mohawk Honda.
Kiki#2
Sep 29, 2016
I purchased 2 Honda's from Mohawk Honda and have always brought them back for service. I recently brought my Honda in for an oil change and a brake check. My brakes needed to be changed and Bridgette kept me informed as to what was happening the entire time (2.5 hrs). I have NEVER had a bad experience with Mohawk Honda.
nanners73
Sep 28, 2016
My husband and I have been looking to trade in our 2014 CRV for a new 2016 CRV. We have been talking with Travis and Leigh since July on making a deal but we decided to wait until now. We made the trade on Saturday September 24th working with Leigh over the phone. However the price we were told was not the prices we were charged and I didn't not get the additives I wanted when I told Leigh right from the beginning of our Saturday conversation. I liked working with Travis, he does go out of his way to help his customers and he didn't treat me like I was not important because my husband was the one making the sale. I was the one who was doing the test driving and getting all the information for my husband and Travis didn't disrespect me in any way like I have been from other dealerships I visited. What I didn't like The price was different than toldthe extras that was suppose to be added to the car wasn'tafter 3 days had to bring it back to the dealership due to poor detailing, a stain on moonroof visor, and window seals on the rear corner driver side were all ripped. This is my second CRV with Mohawk Honda, I like dealing with them but I don't like how the car care was handle, how the price was changed and the extras I wanted (remote starter and rain guards) were ignored. Also really not happy that there was a stain and the repairs already needed to the car windows.Overall we had a good transaction with Travis and as soon as he talked to me about the issues I am having he was right on it to make it right. If we continue to work with Mohawk Honda we will keep working with Travis Landry.
niskyman
Sep 28, 2016
A MOST FRIENDLY AND PROFESSIONAL EXPERIENCE FROM THE HELP IN CHOICE OF VEHICLE, TERMS OF LEASE AND EASE OF TRANSFER OF OUR OLD VEHICLE TO OUR NEW ONE. OUR THANKS TO OUR SALES PERSON, LINDA VASKO HER HELP AND EXPERTISE.
Kim Prehoda
Sep 27, 2016
Initially, I would've recommended this dealership, but things went downhill fast after I purchased my vehicle. Marc Thompson was very personable and knowledgeable and great to deal with. However, we were very upfront about not being in possession of the title for our trade-in, specified this twice. He said it'd be no issue, but it was an issue. After making the deal and stating the title could simply be mailed to them, they called pressuring me for it and saying I needed to get there right away and file for an expedited title. Really? Why not say that initially? They claimed they could view on the DMV website that I had filed for a duplicate title when selling me the car, so we were fine. Then upon another manager looking at things - or I guess - all of a sudden he sees no such thing. So, some untruths there. Not my mistake, but somehow it became my emergency. Also, Marc's manager said he could get me a lower interest rate if I purchased an extended warranty which I declined. However, in the back and forth, once I told him what I agreed I would pay monthly, and no more, he got me a lower rate but included the warranty I said I didn't want. I was never quoted a price for this and in fact never saw the price until I was signing papers for the deal. I take responsibility for not asking, but I was certainly beaten down at that point (4 1/2 hours later) and just signed the papers. Lesson learned for me, I will never be deceived like that again and I think it was sneaky and dishonest. When I expressed my dissatisfaction in the follow-up, Eric Meisner did call me back. He was very candid and remorseful about how the deal went. He took responsibility for the way it was managed and apologized first and foremost. He also credited me for the warranty which I do think he didn't have to do. That meant something. Totally recommend the car, the HRV. Love the car for sure!
birchtree
Sep 27, 2016
I recently leased a 2016 Civic. Prior to this Civic, I have owned four others and leased a fifth. It seems obvious to me, at least, that I have enjoyed all of them. I love their milage, their handling, their reliability (except for the 2010 Civic, which needed an new ignition), and their look. Mike Bennice helped me decide to lease this new car with his information and patience in answering my questions.Also, my son bought a Civic five years ago and has found it to be equally reliable.
Bobby
Sep 27, 2016
This was a great buying experience. The staff at Mohawk really worked with me to get the payment to where it needed to be. Highly suggest Brian McKenna as salesperson.
dan927
Sep 27, 2016
Mohawk Honda has a large inventory and they were very efficient in helping me find a great Honda Fit LX for my daughter. I entered their show room at 9 AM on a busy Saturday, and drove the vehicle home at 4 PM the same day. Ric Jesmain was very pleasant throughout the process, and I did not feel pressured to buy. Michael Speranza was also very straight-forward and efficient in discussing financial options. Although there were short wait periods as they attended to other customers, I was pleasantly surprised by snacks and live music in their waiting area. (For clarity, I believe the live music occurs on Saturday's only).
deborah taylor
Sep 27, 2016
Nice people. worked very hard to get me the car i wanted. Katie was the best.Went in on Wednesday and had my car by friday. Very accommodating.
Foxfamily
Sep 26, 2016
Mike and Tas made buying a vehicle quick and painless. The day we picked up our car, all documents were ready to be signed upon arrival, and car was washed, waxed, and fueled up. Thanks again Mohawk!
SBurkeTroy
Sep 26, 2016
This service department is all about the customer. Someone greets you as soon as you pull in to check you in. Very pleased! Never a lengthy wait.Also a great buying experience.
Hondacar
Sep 26, 2016
I had a wonderful experience dealing with Mohawk Honda. Excellent customer service, including my salesman and deliveryman. They assisted in finding the right car for me, getting me a great deal, working to save me time, and delivering the car I enjoy driving every day! I'm happy to be part of the Mohawk Honda family and would recommend them to anyone!
Nissan Rogue
Sep 25, 2016
I went to Mohawk Honda for my NYS inspection. I love that they have Saturday hours. I asked them to check the brakes and AC. Both needed to be repaired. They finished everything within a few hours (earlier than they originally estimated) and it cost less than my previous brake job at my dealership (Lia Nissan, Saratoga). I like dealing with the same person when I drop it off and when I pay, makes it that much simpler!
Ericazach
Sep 24, 2016
Dean was knowledgeable and friendly. Extremely helpful and professional throughout. Nate in finance was able to get us a great rate and they worked with us to get a great deal as far as i am concerned. Two cars now from mohawk honda and if the service stays this good we will be life long customers.
Happy Customer
Sep 24, 2016
I brought my car in for a factory recall and oil change. Un the process, they discovered a nail in the tire and fixed everything in a reasonable time period. Everyone was helpful and efficient!
lamarshal
Sep 24, 2016
Great fast service , explained everything. good price and wonderful sales person, MiKe Bennice. Good clean dealership. made buying a car easy , fun and fast. would highly recommend
Jessica Hamilton
Sep 23, 2016
The staff at Mohawk Honda made the purchase of my FIRST BRAND NEW VEHICLE a breeze! Lindsay Haraden was pleasant and efficient from the start and completely put me at ease. She understood my needs and was very accommodating to them. Jacob Doyle was very knowledgeable on all of the vehicles features and took his time to be sure I understood how everything worked! Sales Manager, Eric Meisner made me feel right at home and like family. I've never been treated better at any other dealership and would recommend Mohawk Honda to anyone looking for a vehicle, new or used. Thank you, thank you, thank you Mohawk Honda!!!
Rovin'
Sep 23, 2016
My overall experience was very good. Staff was well informed, courteous, and accommodating. The staff clearly works hard to do their jobs and to provide a good customer experience. My only concern was with the amount of pressure that was applied to my situation. Between phone calls, texts, and requested ratings it became too much. Time to allow potential customers to consider options needs to be considered.
Dave and Mel
Sep 23, 2016
We replaced our 2 vehicles with the assistance of Mike Bennice. His experience, knowledge, and persistence made our investment less stressful. His attention to detail showed true professionalism and concern for both us and Mohawk Honda. Junior Yogendra was very thorough and knowledgeable in orientating us with our new vehicles. Sorting and signing documents can be very confusing and time consuming, unless you have a professional guide such as Stephen Christian, who explained every page. Also would like to thank Steven Galante for his assistance during our purchase experience. As part of the Mohawk Honda Team these people prove honesty, integrity and concern for the customer are a priority with your organization. We are believers and remain loyal customers.In God We Trust / Love and Prayers, Rev. David and Melody Houck
Fred
Sep 23, 2016
The entire staff at Mohawk Honda was a pleasure to work with. Lindsey Haraden is the"Person to go to" when looking for information. She is also a pleasure to work with. Very straight forward and the type of person you feel that you can believe when she speaks. Mohawk's "Out the door Quotes" seemed fair.
Dan&Pat
Sep 22, 2016
We could not be more pleased with our experience at Mohawk Honda. From start to finish, everyone was very helpful and friendly. This is our first lease of a car and we feel very comfortable with our decision. The entire process was thoroughly explained to us. We never felt pressured by anyone which is quite different from some other dealerships in the area. Katie Gattuso, Greg Johnson, Joe Vita, Nick Bonarrigo, Matt Alverson and Lindsey Haraden were all professional, courteous and respectful of our needs and wishes. They made us feel like family.
Wow12345
Sep 22, 2016
Wow! Lindsay Haraden was our sales agent! Best experience ever! Can not say enough about Lindsay and Mohawk Honda!!! The best car buying experience we have ever had!
ZM
Sep 22, 2016
Brian McKenna was wonderful to work with in purchasing my mom a new Honda Civic. He is always very accommodating to her needs and that is what brought her back to Mohawk Honda.
Peg
Sep 20, 2016
Mohawk is great! From sales to service they are customer centric, honest and transparent. This has brought me back for my second vehicle purchase. Brian McKenna in sales was wonderful to work with and Jake Doule at customer delivery was incredibly helpful!Thank you Mohawk Honda Team!
Laramazz558
Sep 20, 2016
This was the best experience I have ever had with a dealership! I would highly recommend you shop at Mohawk Honda! Lindsey, Jake, and Johanna were great to deal with, and I cannot forget Steve Haraden for getting me started
Aadams
Sep 20, 2016
I will definitely tell my friends and family to go see Ric. He was very helpful, and he truly wants you to have a great experience. Im so happy with my new CRV!
Alphalol
Sep 20, 2016
I have known Mark Ellis now for approximately 13 years. I met him while working with a different Honda dealer. When I learned that he moved to Mohawk Honda I immediately transferred over to their dealership. I am now on my 5th lease. Mark continues to demonstrate a high level of professionalism. He is an active listener to what the buyer needs are and openly communicates throughout the whole process. Mark takes that extra step to make sure that everything runs smoothly. If you want to deal with someone open and honest-he is your guy. He takes the stress out of leasing/buying a vehicle. Mohawk Honda has been AMAZING throughout their Sales and Service Department. I wouldn't purchase a vehicle anywhere else!
Don K
Sep 20, 2016
Everyone I interacted with was very friendly - job well done. Very positive car buying experience. I would recommend Mohawk Honda to my friends and family.
Ellen
Sep 19, 2016
From the moment I emailed Ashley Taber the whole experience with Mohawk Honda was great. Ashley set up my appointment with Whitney Lopez who was wonderful and helpful and made buying my CRV a smooth transaction. Matt Alverson did a good job explaining how to use all the features in my new car. Thanks
Jim
Sep 19, 2016
Car buying made easy, w/ Ashley Taber setting up appointment via internet. Thanks to Brian McKenna for showing us the models and options! Matt Alverson was great at explaining all the bells and whistles on our new Civic!
Joann1958
Sep 19, 2016
I have been leasing my cars from Mohawk Honda for many years. I always get the best service from them. Just recently I leased a2016 CRV and thanks to Lindsey Haraden and her team I was able to get an awesome deal! She was very professional and extremely thorough from beginning to end. When I picked up my new CRV Matt Alverson was very patient with me as I asked a lot of questions...I felt very comfortable when I left Mohawk Honda that day.
George Bielkiewicz
Sep 18, 2016
A nice experience... Mike was informative and helpful.He showed my alternatives, but did not push for any, just provided the facts and figures. Thank you
the Os
Sep 18, 2016
Frank took care of everything and made the whole stressful car buying experience comfortable and stress free. He was patient, answered all of our questions and a pleasure to work with. Jake went with us on one of our test drives. He was knowledgable and also a pleasure to work with.
NEWCAR
Sep 16, 2016
They made buying a car fun and easy. Very thorough from start to finish. They offered many services and payment options. My car was ready when they said it would be and JR. was excellent about covering all my options in the vehicle. This is my second new car purchased from Mohawk.I will be back.
praiseGod
Sep 16, 2016
They took care of everything to get me into my new Honda. It's been one day and except for that red light flashing above the radio buttons, all is well. Will call you regarding the red flashing light.
YankeeTom
Sep 16, 2016
My wife and I went to Mohawk Honda because of my past satisfying experience working with Brian Mckenna. This time I was introduced to his son Camren Mckenna. Camren was professional and a delight to work with. A lot of laughter but never straying from the job at hand. I told him what we needed as my wife and I both were looking for a car. He immediately showed me two cars that were exactly what we wanted. No over selling or trying to get us into something more expensive. We then met with Nate Gagnon who walked us through the financing, warranty and other paperwork. Nate was also very pleasant, friendly and efficient. We picked up the cars a few days later after the title, insurance and stuff was done. They have a person to go over the car with you and show the controls and such. Jake Doyle was the person we had to do this. He set up my phone on the car's Bluetooth and showed me how to work the bells and whistles. This was a big time saver because it would have taken me a week to figure that out. I am very pleased with my experience and look forward to doing it again when I need another car.
halfbackgirl99
Sep 16, 2016
Great Team from start to finish! Ashley hunted for Kia Sorrento's letting me know anytime they received one in. She never gave up! Finally the right one came along. I then decided to make an impromptu visit. This is when I was introduced to Cam. He was great from the start we took it for a spin and knew it was the one. After some negotiations we settled on a deal and they were even able to get the warranty in my budget. Cam called both the bank for payoff and switched my insurance and everything was ready the next day when I picked it up. Thank you!
avidskier
Sep 16, 2016
Dean Kennedy made what can be a stressful experience of buying a car very comfortable. Obviously for most people this is the second biggest expense after a house, but this one is repeated more often than house purchases for most. He walked me through the process including showing me all the relevant functions in the car before the test drive. Then we sat down and with a couple of changes on my part that meant he had to go back repeatedly to see if the manager could accept my request, we came to an agreement. At that point I called a second dealership that I had promised to visit next and found out they could go $400 less. Dean took the new lower price back and was able to get me the deal. I sat down with Mike Speranza to determine which protection package met my needs and was appreciated his recommendation based on the fact that I keep the car a long time. This is the first time I've ever been able to take the car the day I bought it; was not expecting that. Before sitting with Mike the second time, Roberto took me through the car functions a second time and pointed out a additional things that would have had me baffled with out his direction; a big plus. Mike then went over the packages and I turned over the check covering the total. My only reason for not rating 5 stars is I found myself driving home twice during the process wondering why there seemed to be a $3000+/- discreptancy between the agreed on price and the total. Both hit me after leaving, was planning on dealing with it today, until I woke up in the night realizing that covered the tax and prep. Dean mentioned both, but it wasn't written down for me to see and as a result I was neglecting to consider it when I calculated what everything would cost. Some thing like this needs to be written down for us visual types. My overall experience with Mohawk was all that my friend said it would be and I will definitely return for the next car in 10+ years. Thanks Dean and Mike.
Debbers
Sep 16, 2016
I would recommend doing business with Dean. This is my second experience with him within a 1 year time period. Dean is friendly, polite, professional, helpful, kind and wonderful to do business with.
Clare
Sep 15, 2016
A top notch Honda dealership. The staff are all experienced professionals and the customer service is above and beyond. Travis Landry was knowledgeable and personable through every step of the process with the purchase. Matt Alverson as well, knew the CR-V and the new technology and was patient with my questions. Again, Stephen Christian in finance thoroughly explained the financing options and took the time. I couldn't be happier with my purchase. The only problem is that the Honda's run so well it may be years before I need another one. Hats off to your whole teams.Sincerely,Clare Miner
montana1969
Sep 15, 2016
They worked hard to give me the car l really liked, it was my second time before l had Honda Pilot 2007 now l have 2013 and wish will go again because of their service.
twotoneelaine095
Sep 15, 2016
The gentleman I did business with was superb, very helpful, courteous, a delight, I enjoyed the whole experince very much. I LOVE Mohawk Honda and wouldnt consider going anywhere else to purchase or lease a car, everyone is so very, very nice, always with a smile on their face. A delight to do business with. The gentleman who I had the pleasure of dealing with was Tasbeer Ahmed. THANK YOU, again
KLB
Sep 15, 2016
My husband and I traveled from CT to purchase and pick up my new Honda Accord. Mike Bennice was very friendly and helpful making sure everything was ready for a smooth transaction. Matt Aversion did a great job of explaining all the electronic technology in the car. Thanks so much.
Krista
Sep 14, 2016
I purchased a new Honda Civic and Frank went above and beyond to make sure we had a great experience. Other dealerships made me feel like they were just out to get the deal, Frank made it seem like he actually wanted to help us get the car with the terms that we needed. When we test drove the car, Frank made sure to point out all the amazing features of the car that other dealers had failed to show us. When I picked up the car, Matt went over all the features of the car with us again, showing me many things I would have never figured out on my own, and he even offered to get my phone synced for me. Overall, the experience at Mohawk Honda was fantastic, and I really felt like everyone I dealt with wanted to give me what was best and make sure I walked away with what I needed. I couldn't be happier with my new car!
BBMac
Sep 14, 2016
Brought my 05 Accord in today, as I do every year, for its NYS Inspection and Brian, andthe entire service team, did a great job for me--not only expeditiously completing the inspection but also warning me about a rust problem in the rear brakes so I was able to elect repair of thisproblem before it caused serious damage. VERY preventative service which is what I reallyappreciate about MoHonda, especially LISA, the service manager, who has that departmentrunning likely 'a finely tuned machine'!!My choice for all maintenance and repair work since I got the car in 2005.
Shan
Sep 14, 2016
The Sales person Roberto was really nice and friendly. Gave test drive of the exact model which I requested for and was very timely.The Finance person Michael was good, understood my need for a car with my low credit score and used recent graduate option to get me car.Took the car in the same day when saw it, first car in US a good experience.
PSU_Ozzy
Sep 13, 2016
This was our first purchase from Mohawk Honda and I am sure we will be back again. Brian McKenna answered all of our questions about the vehicle and the whole process went smoothly. No hassles when working out the numbers with Joe Vita and Jake Doyle explained all the features of the car. Overall pleasurable car buying process. Thank you Mohawk Honda!
kris2717
Sep 13, 2016
Today we picked up our new to us Mustang. This is the second vehicle we have purchased from Mohawk Honda. I can not say enough good things about this place. The staff are so friendly and truly go out of their way to get you what you want.
theresa pollock
Sep 12, 2016
Bought a used 2013 GMC Terrain in November of 15 trading in a 2011 Jeep Liberty. 2500 miles into my purchase I had no oil in the car. They started an oil consumption test to go back every 1000 miles, after my third trip there they told me to go see a GMC dealer with my issues. Goldstein GMC fixed the major problem which consisted of replacing the pistons, rings, timing chain, and also there was a cracked exhaust manifold.(basically a new motor, how this ever got sold is beyond me!) The next issue was in August when I had more issues, not trusting Mohawk Honda I went back to Goldstein and they had to replace both my intake and exhaust camshaft position solenoid. come to find out that it was not covered my original warranty but it was under my extended warranty that cost me an additional $2289. Being that I had the work done by a dealer other then Mohawk Honda, I have to pay a $100 deductible each time I have repairs done! Now for the third time in 8 months I was once again stranded at 5:30 a.m. This time I decided that this car is no longer safe to drive or reliable to go to far, so I had it towed to Mohawk Honda to just get rid of the lemon they sold me. When I got to the dealership I thought all would go well as they understood my concern. They had me test drive a pilot that was used and roughly the same price as my original purchase, though it had 10,000 more miles then mine and needed new tires. As I waited my salesman was walking all over as to avoid me. Finally they came to talk to me with their paper in hand with all kinds of numbers on it, basically they wanted me to take the hit on this lemon, wanting money down and my payment would go way up! Number one in customer service, I don't think so. It is killing my that I had to even give them one star, they don't deserve even that. I contacted a lawyer, come to find out if they do the work on my car it voids my GMC warranty! Go figure sell me a extended warranty that is no good! Buyers beware of their little tricks and the lemon law, since every 1000 miles I drove for the first test pushed me over the lemon law limit. Wouldn't send my worse enemy there!!!! I would only buy a used car where they actually sell that make. Oh had it towed back to Goldstein and waiting to hear whats wrong this time.
Vikingchef
Sep 11, 2016
Several of the Mohawk team worked overtime on a Saturday to make sure I got to take my car home that same day. They were very understanding of my needs.
jlbuck77
Sep 11, 2016
It's always a pleasure to do business with all of the staff at Mohawk Honda. My sales associate Whitney Lopez provided excellent customer service in a timely manner. This is the second time I've purchased a vehicle there with ease, comfort and knowledge through the entire process. All the staff are incredibly responsive with emails and phone calls. They also have a variety of hot beverages and cookies to keep you comfortable during any wait time. Thank you again to all the staff at Mohawk Honda, I love my pilot!
Bromberg123
Sep 11, 2016
We had a great experience leasing through Dean Kennedy. He is very knowledgeable and took the time to explain all of the details about the vehicle's features. We visited 3 Honda dealers and we received the BEST rate and personalized sales service at Mohawk Honda. We were on a short timeline to replace our vehicle and Dean made the transition as quick as easy as possible without rushing or pressuring us. We love our new CRV and will definitely continue to do business with Mohawk Honda!
Gdamico
Sep 9, 2016
Tasbeer was very friendly and patient with explaining the features of the car. My wife and I enjoyed working with him. He made the car leasing experience a pleasure.
Livemycar
Sep 7, 2016
Excellent group of sales professionals and incredible customer service. Super friendly and will definitely go back to buy another car from here.. We love our new car.
abby0531
Sep 7, 2016
We were amazed at your beautiful facility. Everyone we met was very friendly and courteous. Our new CRV is one of the best vehicles we have owned and perfect for us. Our salesman Taz was probably one of our best experiences there. He was friendly, accommodating and made our trip to Mohawk Honda relaxing and rewarding.
CJ Cerqua
Sep 6, 2016
The team at Mohawk Honda made my leasing experience a pleasure. Everyone was friendly, eager to help and professional... all that on top of providing me with a great deal. I would absolutely recommend this dealership.
Curran Family
Sep 6, 2016
My family replaced our 2007 Honda Pilot with a brand new Honda Odyssey, we are very happy with our upgrade and my wife's first new car. Frank was great to work with, very personable and definitely wanted to make sure we were taken care of.
ND
Sep 6, 2016
I got the car I wanted at the perfect price. Everyone was very eager to help me, and everyone was very nice! I had a very nice car buying experience.
Rosemary
Sep 5, 2016
Many thanks to Bobby Taaffe and Jake Doyle. These guys are the "best". Bobby greeted me at the door and put me at ease. He is very knowledgeable and looked out for my best interest. Jake later sat with me and patiently explained the many features of my 2016 HRV. He continues to encourage me as I begin to learn the technology of today's new vehicles. Bobby maintains frequent communication, always assuring me that he and the people at Mohawk Honda are there for me. Rosemary Hathaway
CRVGIRL
Sep 5, 2016
Second CRV with Mohawk Honda. Lindsey made the whole buying experience easy and fair. Really impressed with her genuine approach and attention to detail. She made buying a new car fun! Matt was great in explaining all the set up of our new car - patient and detailed. Thanks!
HRVGUY
Sep 5, 2016
fast, knowledgeable, dependable ,a staff that is very courteous. A very nice atmosphere to buy a car in .Everyone was extremely helpful with my purchase of a new Honda HRV.
honda boy 233
Sep 4, 2016
very good job wood do it again to thanks for the new ride to had a great time to of ben not so long to but is still a great job to thanks all that help to very much
nonniejude
Sep 4, 2016
Mike Bennice was extremely professional & caring. All staff members were very & friendly. A great place to do business. This is my first Honda & I would definitely return.
AmberF
Sep 4, 2016
Car shopping is pretty close to my least favorite activity, and I expected this to be no different. However, I was wrong. Leigh and Damon really worked with me and made the expierence pretty pleasant. I recently gave birth, which made it difficult for me to get out of the house and spend a lot of time on car lots to find a new family vehicle. Leigh emailed with me over many different cars before we settled on one, and was able to give me a rough estimate on financing, all before I even left my house. When When I did finally venture out to look at the CRV Damon offered to put the car seat base in the car I came to look at so I could take a test drive. When I had questions about financing Leigh had Tom call me to answer my questions. All in all they made a frustrating process fairly easy, and we're very helpful and kind along the way
Ed Plummer
Sep 4, 2016
We set up an appointment and they were on time and didn't make us wait around as I have at other dealers. We dealt with several people throughout the process and they all were well qualified and very professional.
dr. s.
Sep 3, 2016
friendly, eager, helpful sales staff.Caitlyn Speranza - extremely kind, quite knowledgeable and helpful in getting my wife up to speed with all of Honda's new 'bells and whistles'.
Forester 74
Sep 3, 2016
The agent (Mark Ellis) guided me to a vehicle which suited both my needs and affordability. The staff which aided in not only the transaction but other inquires and previous transactions are both welcoming and completely satisfying. I have done business with Mohawk Honda for 8 years with 3 other cars and no matter what,have never been dissatisfied.. Thanks again Mark.
budfor16
Sep 2, 2016
After visiting other dealerships, we found Mohawk Honda to be professional, informative and reasonable in meeting our needs. This is our second purchase from Mohawk Honda.
Georgedn
Sep 2, 2016
We had received a call from Mohawk Honda about the vehicle exchange program and had made an appointment to discuss options. In the meantime we had trouble with our 2011 Odyssey while traveling on the Thruway and had it towed to the Honda dealer. While we were there we met with Mark Ellis to talk about a new vehicle in exchange for our 2011. We weren't seriously in the market for a new van but we talked with Mark and Andy Guelcher. We discussed leasing a vehicle and never considered it in the past. We drove a 2016 Odyssey and were very pleased with it. After looking at the numbers it became apparent that leasing a new Odyssey at this time was the right thing to do. We got a very good price for our 2011 and ended up paying no more per month than we were paying. We took possession of our new Odyssey the next afternoon. It was a pleasure working with Mark and Andy. They explained the leasing process very well and made us feel like we were valuable customers to Mohawk Honda. In the meantime we worked with Nicole Kearbey in the service department regarding our 2011 Odyssey and were assured, regardless of the leasing of the 2016 vehicle that we would be well taken care of.Overall, our experience with Mohawk Honda was excellent. We noticed quite an improvement over our experience 3 years ago when we purchased the 2011 Odyssey.
Honda lover
Sep 2, 2016
This is the fifth car we have gotten from Mohawk Honda. We're on our fourth Odyssey Van (leased), and now we picked up our beautiful new Ridgeline truck today! Mike Bennice is our salesman of choice! We wouldn't go to anyone else, although everyone at Mohawk Honda is great, very cordial and friendly. Also, Matthew Alverson was also very knowledgeable in explaining the features, of which there ar many! I was surprised that he has only been there a short time, knowing so much about all the features!All in all, as always, the experience of leasing or buying at Mohawk Honda and Mike Bennice is great!
musicgirl
Sep 2, 2016
I had a great experience at Mohawk Honda. Everyone I met was friendly and helpful. They worked with me to get a great price on my car and treated me with respect. Cameron McKenna was great with me.
tanglefoot
Sep 1, 2016
I have owned Honda since the eighties and have lasted for years with minimal problems.I will tell my friends about Mohawk Honda and service they provide.
Les
Sep 1, 2016
Mark Ellis, Jake Doyle, and Andy the manager were excellent professionals who allowed me to have a hassle free experience once again. I've been dealing with Mark for over 10 years and it's a pleasure every time. I followed him to Mohawk from another dealership since he gives me such awesome service. I have also sent many others to him to get the same great experience. Mark is not just a sales representative from Mohawk; he's become like a family member not only to me, but to my friends and family. He's the go to person and I will continue my relationship with him and his co-workers. I truly got a "blow out" great deal and look forward to our next deal in the future. Thank you Mark and your great team at Mohawk Honda.
Michelle
Sep 1, 2016
I purchased a car from this dealership in 2009 and returned. This time I leased and they made it easy to understand the process and get me the car I was in love with.
Hrvguy
Aug 31, 2016
This is the second vehicle I've purchased through Mohawk Honda and Bobby made the experience as easy as could be. Very knowledgeable salesman who did everything and more for me. I'd recommend them to anyone.
jenndes
Aug 31, 2016
My salesperson Camren McKenna was very helpful which lead to a very smooth car leasing transaction. I also really appreciated Bekkah Dean's assistance with syncing my new vehicle with my phone. Will definitely be back!
Luke Gregory
Aug 31, 2016
This dealership was extremely helpful and very easy to communicate with when getting information about vehicles. I highly recommend this dealership because I didn't feel pressured to buy a vehicle, I felt I could talk to them normally. The dealerships around where I live made me feel like they just wanted a sale. Whereas at Mohawk Honda I felt they truly cared!
mgmead55
Aug 31, 2016
We traveled an hour and a half to test drive a used Certified CRV and were not disappointed!Sales person was easy to deal with, we agreed on a fair price and.....SOLD!Picked up the car the next day, it was spotless with a full gas tank.Would recommend Mohawk Honda to anyone in search of a fair deal on a Honda!Thank You Lindsey Haraden!
buddy
Aug 31, 2016
Damon did a great job showing me cars and helping to negotiate a good deal. In addition, his partner had my car detailed and delivered in just 4 hours. I was very pleased to have it all completed on the same day.
EP
Aug 31, 2016
From beginning to end, I did not feel rushed, which is important to my sense of trust when purchasing a car. I had many recommendations from friends to try Mohawk Honda and I am glad I did.
Eugene5473
Aug 31, 2016
We bought a new CR-V Leigh Keller and Mark Ellis were the best and Bekkah Dean was outstanding in explaining all the new controls in the 2016 CR-V. My wife and I have had 5 CR-V's since 2009 and we have followed Leigh Keller since then. We thank Bekkah Dean for setting up our smart phones. Doing that has become a lot easier since our earlier models. Mark Ellis was very personable and very knowledgeable and made the process outstanding for our first visit to Mohawk Honda. We highly recommend Mohawk Honda.
Flipsmusic
Aug 31, 2016
The salesman I had was honest, knowledgeable, and very easy to work with. I didn't have to haggle back and forth to get the price I was willing to pay. The cars were clean and came with a great warranty. I have worked with my salesman in the past and will continue to do so when I am in need of another vehicle. I have and will continue to refer people to Brad when I hear they are looking for a new or used car.
freer,susie7
Aug 31, 2016
My sales rep Travis Landry was very thorough, good listener,patient & professional in finding exactly the CRV I wanted. I love my CRV!Will definitely come back to Mohawk Honda
Sasa
Aug 31, 2016
Went to lease a Civic on Monday, for my Mom whom is 75. She had not driven a new car in 22 years :) My family has bought 2 Hondas in 7 years & have been pleased too. Everyone was very polite, kind & patient with us ! They worked to help get us to where we needed to be for our budget & we are thankful !! Laure Bicknell & Jill King
Tanjia Maynard
Aug 31, 2016
Damon was super helpful and knowledgeable about the Pilot I purchased. Jacob explained all the features of the car very well. There were a few minor door issues that were resolved quickly and easily and Nick in the service department was very accommodating. Excellent service and experience so far. Thank you!
WADE MOULTON
Aug 31, 2016
If you want a solid honest salesman go see Joe Bonarrigo Jr. at mohawk honda. Joe was very polite and knowledgeable I never felt pressured and everything went very smooth. If there is a deal to be made Johnna Kennedy will get it done. Great communication and and very helpful every step of the way. Awesome buying experience. Every one was upbeat and the atmosphere of the dealership was great. No pushy sales team and no one trying get to make the decision for you just helpful people there when you needed them.Mohawk honda and there team are truly customer oriented. Thank you for such a great buying experience. Also a special thank you to Michael Nicholas and Joe Bonarrigo Sr. for going above and beyond my expectations.
Raymond S Wemple
Aug 30, 2016
Bobby Taaffe helped me through the entire process of leasing a 2016 Honda Civic. He was very courteous, patient and helpful. Every question I had he answered or got me to someone who could. He maintained frequent communication with me and kept me up to date on the status of each step of the process. I really appreciate someone like Bobby who goes the extra mile to provide excellent customer service.
Dee
Aug 30, 2016
This is a great group of personable and motivated people. Not only did they work REALLY hard to make a deal work financially, they made sure we were comfortable and had fun in the process. Everyone was so nice and we had lots of laughs while staying focused on the end goal of making us happy with a great car at a great price. Rick was our salesman and we highly recommend contacting him if you're looking for a vehicle there. Their dealership is beautiful and comfortable. They have a great thing going on and we will remember them for our future car needs.
A. Abraham
Aug 30, 2016
I appreciated the price that I got on my car. 100 dollars less than the best another dealer could do pet month. That said a lot. The only downside is how much time I waited at times as much as two hours. But looking back... Well worth the wait. Also increased the agreed price at last minute....but not that upsetting.
Capitol Al
Aug 30, 2016
This past Saturday (8/27/16) was my first occasion to visit Mohawk Honda for service since purchasing my new Honda HR-V. It was just as smooth as my experience in buying the car. In greeting me, Bridgette was courteous and friendly and within just a few minutes, my car was rolling in for its initial service. The customer waiting area is large and open and provides one with newspapers to read, TV to watch and WiFi internet connectivity. When my car was ready, Bridgette carefully explained the basic service performed and the complementary multi-point inspection that Mohawk Honda routinely does for customers. It was a very satisfying experience and I left with the same smile I had on my face when I drove in. Mohawk Honda is a top-shelf dealership with top notch personnel like Bridgette who did a nice job of navigating my initial service visit.
Allison C
Aug 29, 2016
I felt so welcome by everyone at Mohawk Honda and I had a great experience working with both Bobby Taaffe and Chris Becktoft. Having owned my previous Honda Civic for over 12 years, since I was in high school, (and it could have kept me going for a few more years if not for an accident with an irresponsible driver!), I found myself thrown into the new and scary experience of buying a car. Both Bobby and Chris were incredibly helpful and supportive along with the rest of the staff. I would highly recommend Mohawk Honda to any of my family and friends! Thanks Bobby, Chris and the rest of the crew!
Azpt
Aug 29, 2016
Made purchasing a vehicle as easy as possible from salesman Brian right thru finance!!! Andy is a great asset to this dealership!! Very friendly staff all around - even making sure my daughter and I weren't left hungry thru the lunch hour. Vehicle was delivered spotless - love my new Jeep!!
Ballard Family
Aug 29, 2016
Jake was very detailed in his demonstration of our new Honda Pilot. He was also very friendly and knowledgeable. It was a pleasure meeting Jake.
Braun123
Aug 29, 2016
Loyal Honda owner since 2003. 3rd Honda bought from Brian McKenna at Mohawk Honda. Professional, courteous and friendly. Thanks Brian for your honesty and for always placing the customer first. Mohawk Honda is the best!
CRV3
Aug 29, 2016
Thank you so much to Brian McKenna who helped us when we arrived to pick up our new car. He stepped in to make a smooth purchase experience when we arrived as scheduled and the previous person who sold us the car and arranged for the pick up wasn't there. Brian was very pleasant and helpful! Thank you. We have bought several cars at Mohawk Honda and service our cars there and have always been very pleased.
Dgonzalez29
Aug 29, 2016
The end of my lease was approaching and I was quickly coming close to my mileage maximum for theleasing period and Mrs. Lopez diligently took care of my concerns and needs very professionally and best of all she was very friendly. She informed my husband and I of a variety of other leasing options/packages and lead us in making the best decision that worked within our budget and the best option for our family needs. She really listened and didn't push to make a sell. She was a pleasure to work with and I will continue being a part of the Mohawk Honda family as well as tell my friends and family to go there.
aebtoga18
Aug 28, 2016
Had a great time at the dealership, everyone was helpful! Bobby in Sales and Andrew the manager were very helpful with my purchase. Jake and Tom Ryan were also helpful getting me set up.
alva
Aug 28, 2016
Always good service. Took my aged Honda in for a routine oil change, and they performed the routine multi-point inspection. I have taken my car there several times and I have never felt like they are selling me parts or services I don't need. Only a few times have I had a "surprise" where an additional repair or service was needed, but both of those were reasonable given the age of my car, the mileage (serpentine belt) and the last time the service was performed (brake fluid). They have a large comfortable waiting area so it's not a problem to wait on the car during service.
JeremyWittkopp
Aug 28, 2016
See quick review... sums up pretty much how I felt about my experience. Itbwas very quick, samenday service... very easy... and very pleasent for my first experience...
lvcatz03
Aug 28, 2016
As a consumer I have seen a significant decline in the emphasis / value placed on customer service across industries. And as a result, there seems to be little to no effort put forth by many folks working in retail to build those enduring relationships that would draw me back to make additional purchases or refer a particular institution to my friends and family. The staff at Mohawk Honda, however, counter this growing trend! They highly value creating relationships with the community they serve and demonstrate this by greeting people at the door, listening to the customer's needs, and working with individuals to finance within their budgets. Yesterday I encountered 5 employees in the process of my buying a certified used vehicle. Each of these individuals greatly contributed to my feeling a sense of trust and confidence in making such a large purchase. I'd like to acknowledge Neil Peabody, Stephen Christian, and Jacob Doyle for their outstanding service!
Ninja
Aug 28, 2016
Nice facility, friendly reps, great sales experience and a positive overall experience. I wouldn't hesitate to come back again and buy another car. Thanks again Rick.
Honda
Aug 27, 2016
Very quick and easy buying experience. In the door at 9:30am driving new car home at 1:30. The easiest car purchase I have ever made. While eating cookies and drinking coffee.
Kathleen F
Aug 26, 2016
I dealt with Lindsey Haradan and she was excellent! I literally called her and made the deal while I was out of town and picked up a beautiful 2017 Honda Accord Sport within 2 days! I could have picked it up the same day, but I needed to get home first. Lindsey was super efficient, friendly and did exactly what she said she would do. Everyone in the store is very friendly and accommodating, they make you feel welcome the minute you walk in and they are not pushy at all, just there to help. I will definitely be using Lindsey and Mohawk Honda again and would also highly recommend them!
Carrie Van Kuren
Aug 26, 2016
We worked with Whitney Lopez and she was so incredibly helpful! We were coming in to look at Honda CRVs for a good, reliable family vehicle as we are about to have our first child. We had done some research about that type of car we wanted but Whitney gave us lots of extra information and found us the perfect car. We knew we couldn't afford a brand new car and she didn't try to pressure us and found what worked best for us. We now have a wonderful 2009 Honda CRV. She also helped us figure out a good price on my trade-in vehicle. She helped us through the entire process and was more than accommodating to all of our needs! We will definitely be referring her to all of our friends who are looking for cars and for a good, stress-free experience!
Erika
Aug 26, 2016
I went into Mohawk Honda to get an oil change on my Odyssey and test drive a Fit. I walked out with a deal on a 2016 Fit. Whitney was fabulous. I would highly recommend that people go to Mohawk Honda if they are interested in buying a new car. It is not your typical "car buying" experience.
remllog
Aug 26, 2016
Linda help us find a car perfect for us. Everyone we can into contact with was great. I enjoyed getting a tour and actually look forward to getting my first oil change.
the skipper13
Aug 26, 2016
We were very happy with our overall experience of our purchase. Camren McKenna and Jacob Doyle.went out of their way to ensure that all the details and any concerns we had about our Accord were explained in detail. They told us that we could come back any time if we needed help and yes we took them up on the offer we went back the next day for help with setting up our blue tooth system. A great job and I hope we don't have to go back again, but feel comfortable doing so .Thanks again Camren and Jacob !!!!!!!!!!!!Skip and Marie
Randy C.
Aug 25, 2016
Brought my car to Mohawk Honda for oil change, tire rotation, and state inspection. Everything went fine (except for damaged brakes which were as received from original purchase from Saratoga Honda). Even received 1/2 price NYS inspection. I have used this dealer since my disappointing experience with Saratoga Honda. I guess when you buy two accords you should not expected a delivery issue to be addressed. But then again your losing business Saratoga.Randy C.
CMSotir
Aug 25, 2016
Everyone we dealt with during our recent experience was outstanding. My wife is on her 3 Mohawk Honda car and this was my first after years with another dealer and make of car. I've converted and will now be a Mohawk Honda guy. Samantha, Camren and Bekka went above and beyond for us and we couldn't be happier!
Dave Wallace
Aug 24, 2016
We had worked with another dealership for several years. Through word of mouth we heard Mohawk Honda, and they were worth checking out and would give the most for our trade. We traded two 2012 Hondas for a new 2016 Pilot Touring. The sales staff was exceptional. We visited in on a Saturday afternoon. The building was comfortable and were greeted with live music, pizza, and truly friendly staff. Our salesman Mark made the experience of buying our new Pilot great, and they seemed to care about our wants in the new vehicle. We will definitely return to Mohawk Honda!Thank you,Dave W. (Remsen, NY)
E.Keeler
Aug 24, 2016
After going to another dealership and giving the run around I decided to listen to a friend and go to mohawk Honda. when I arrived Travis Landry assisted me in buying my 2013 Honda accord. Never once did I feel rushed or forced into a car I didn't want (you know the one that's been on the lot the longest). Great experience and i would recommend them and him to anyone looking for a vehicle new or used.
Hyperelations
Aug 24, 2016
I am very satisfied with the service I received at Mohawk Honda on my new Lease purchase. My Salesman was Mark Ellis and he was excellent! My Delivery Coordinator was Matt Alverson and he was excellent as well. I am a very Happy customer.
IJL2014
Aug 24, 2016
Overall the experience was excellent. My salesman Brian McKenna was extremely helpful. He made the experience actually stress free and very satisfying. There was no high pressure sales pitch.He was very knowledgeable and patient.I would always seek him out for any future purchases.The delivery coordinator Matt Alverson was also very helpful and answered all my questions without rushing me out.
Lenore
Aug 24, 2016
I arrived at Mohawk Honda rather late (closing time) and had the pleasure of meeting Justin McGrath, one of the sales managers. He as a great guy, friendly, outgoing and very helpful. I then met Taz Ahmed my salesman and I was extremely happy with him. No pressure, he listened to every thing I wanted and I decided to purchase my new Honda HRV that evening and I love it. This was an upbeat dealership, everyone was pleasant and nice to speak with. While there, if you go there, and I suggest you do based on my pleasant experience, please stop by and say Hi to BIG PAPA Love Dog. You'll be glad you did. He especially likes belly rubs and likes to cuddle! I highly recommend this dealership
T.D.
Aug 24, 2016
I had a very positive experience from start to finish at Mohawk Honda. Salesman Neil Peabody was very engaging and willing to go the extra mile to make sure I was satisfied with whichever car I eventually settled on (a Honda Accord Coupe!). From there, business manager Stephen Christian took over and and made all the paperwork a painless process. And, wrapping things up was delivery coordinator Matt Alverson who answered every single solitary question about the gadgets and gizmos in my new car that I could possibly ask. Well done, one and all!T.D.
wmm315
Aug 24, 2016
After a few bad experiences with local dealerships and hearing of others' bad experiences with the same people, I decided to try Mohawk Honda upon the recommendation of a co-worker. I was a little skeptical at first but Mark Ellis endeared himself to me to the point that I really wanted to buy a car from him. Meeting people involved in the sale was a big benefit. So many times, finance directors and others sit at their desk and remain anonymous. Everyone made me feel like I was the only one buying a car that day - and I know that wasn't the case because the showroom was actually quite busy.
Stephanie Smith
Aug 23, 2016
Everyone was efficient and welcoming. Working with Lindsay was great, she made the process of buying a new car a snap. It was fast, easy and fun.
Travis252
Aug 23, 2016
I felt very good with my purchase and felt like I really got a good deal unlike other places. My sales person was awsome !!! Mike bennice.
EGF
Aug 23, 2016
Linsey and Mohawk Honda,I would recommend them highly, buying a car from Lindsay was a absolute pleasure, it was simple and straight forward.Give her a call if you want to buy a car with out the hassle.
Fitzy
Aug 23, 2016
With a lot of Honda dealerships out there, I was refurd to Mohawk Honda by a family member. Its sort of a drive out there for me, but very well worth it. Great staff and they work around what you need.
Jk30ogle
Aug 23, 2016
I came to Mohawk Honda looking to get out of my parent's old car and into a reliable new lease. They got me in for an appointment and had me driving away in a new 2016 Civic less than a week later. Camren went out of his way to move the process along and get me any info I needed. He was totally respectful of my budget and got me more than I expected well within the price I gave him. Sales and management made my first car experience as enjoyable and stress free as possible, and I hope to work with them again in the future!
Kb1314
Aug 23, 2016
AJ was awesome! Actually, everyone there I dealt with was awesome; every step of the way. They got me out of my old Honda and into a new one within the day!
Aspis35
Aug 22, 2016
This was my first new car and my first lease. The experience was quick and efficient. Lindsay was super great, kept me updated, and checked up on me afterward with my car. Can't thank everyone at Mohawk Honda enough! Thank you.
Beth72508
Aug 22, 2016
This is by far the best dealership that I have ever worked with. Leigh, Camren and Bekkah went above and beyond all of our needs and made sure that we were satisfied every step of the way. Leigh worked her behind off to get us what we wanted and made my dream car a reality. Thank you Mohawk Honda!!
cmissenis
Aug 22, 2016
My son leased a Honda Accord on Friday and I leased a Ciivic for my other son on the following Monday. The transactions from the beginning to the end were flawless except for one minor thing. Lindsey Haraden wasn't happy with the car detailing and sent it back immediately to be detailed. That goes to show "Attention to Detail" is important to the sales people at Mohawk Honda. I wouldn't go anywhere else to buy or lease a Honda. Lindsey made both transactions flawless. Thank you again.
Kate514
Aug 21, 2016
The staff at Mohawk Honda was so friendly and helpful. They made the entire process easy and very pleasant. Everyone we worked with was very knowledgeable and was able to answer all of our questions. I would recommend Mohawk Honda to anyone looking to shop for a vehicle!
Rep - Camren
Aug 20, 2016
Working with Camren McKenna was great! He made my buying experience fast and easy. I would recommend him to anyone looking for a car. Thanks Camren!
paul1949
Aug 19, 2016
We had a wonderful experience in trading our 2013 CRV for a 2016 CRV. We picked up the car today (August 19th). Our sales consultant was Dean Kennedy, and our Delivery Coordinator was Jacob Doyle. We can truly say that both of them were absolutely wonderful and thoroughly professional. We came a long way (Loudonville) because we have always liked the dealership since 2000 when we purchased our first new car from Mohawk. Dean explained the features of the Touring model that we wanted to move up to from our 2013 CRV, and as a result we did decide to move up. Jacob was very helpful in explaining all the features of the new car, and he did it with enthusiasm and lots of knowledge. The finance representatives, Mr. Ryan and Mr. Cittadino, were also very helpful and nice to deal with.In summary, we had a very nice experience, and we will definitely pass that along to our friends. We will come back again in the future to consider updated models. Thank you.Dr. Paul UppalLoudonville
Rory, One Hot Flashing Mama
Aug 19, 2016
I've had my car in 3 times in the past 2 months and each time I've been lucky enough to get Vince. He is cheerful, understanding, reassuring and explains things well. Plus, the work is always done when he said it would be or sooner. And with all the work I've had done recently he threw in new wiper blades today. Vince's is the best!
Emma Heritage
Aug 19, 2016
This was my first new car buying experience. I brought my father along for support and expertise. We worked with Frank, who was very accommodating, answered all of our questions, and kept us apprised every step of the way. He let us throw numbers back and forth to reach an agreeable sale price without any pressure to buy. He even let us stay late, on multiple visits, as my father and I could not arrive at the dealership until one hour before closing and our visits lasted until one hour after they closed. The staff was very friendly and welcoming and they were always willing to work with our schedule and needs. My father was extremely impressed and stated that this was a great "first-time car-buying experience" for me. One critique I had of the dealership, granted I am new to buying cars, was that they are an extremely busy business. On multiple occasions we made appointments and had to wait or wander the dealership. Many salesmen were working with multiple clients at the same time and trying to juggle their customers. We didn't mind, just know that they are an extremely successful and busy company to buy a car from. I would definitely go back to buy my next car!
Beth
Aug 18, 2016
I came in to test drive the CRV & went home the same day with a very fair deal on a CRV. Every person working there was very professional & courteous!
Juryan1
Aug 18, 2016
Did most of my bartering online. Mohawk was the lowest bidder and were willing to match any/all offers I got. Online service from Ashley was super quick and efficient. I gave her my desired price point and options I was looking for and she responded immediately. I ended up purchasing a car within a week of beginning to look. The sales team made sure I didn't have questions and addressed all of my concerns. I had a question for the service department and got a clear answer. As far as car buying goes, this experience was better than I had anticipated.
MandaD
Aug 18, 2016
I just totaled my Honda Civic, and after a week of driving a Ford Fiesta (first world torture) I couldn't take it anymore. On the night of 8/17/16 I called Mohawk to make an appointment with Cam for the next day and I drove away with a CRV that afternoon. Cam and Trish as always were friendly, fun and professional. I had come in a few months back and I wasn't yet ready to purchase. However, they made me feel comfortable and not pressured so I knew when I was ready I would buy a car from them. Cam made sure I was happy with everything and Jake helped me set up my bluetooth so I was all set before I left the lot. Everyone here was awesome!Although my Civic was totaled and I didn't get repairs done at the collision center this was my 3rd incident this year at the collision center. I can't tell you how awesome these people are. The first time was in the winter when I driving 1.5hrs to work and a deer ran into the side of my vehicle on the way to work. I called and went to the center that afternoon. Patti made me feel like I had nothing to worry about because they would take care of everything, send state farm the estimate, and I could pick up and drop of my hertz rental right on site. She was incredible. The next time I was rear-ended in a parking lot and I simply walked in and Noelle helped me with an estimate on the spot so I didn't have to make an extra trip. Finally, when my vehicle was totaled they sent the estimate the same day of drop off and I could see it when I logged into my SF account. I also had the pleasure of working with Noelle on that visit. The last thing anyone wants to do when they crash their car is stress about repairs. The collision team made life super easy and I wasn't worried about anything.Seriously guys, you're all amazing! Thank you so much!
Mr. Wednesday
Aug 18, 2016
Simply the best car buying experience I've ever had. It felt more like visiting family than making a major purchase. No pressure at all. They truly want to help you find the perfect car. Damon was friendly, funny and efficient. He did everything he could to make sure I was completely satisfied with my new car. I would highly recommend him.
Danielle Malala
Aug 17, 2016
Aside from a minor title hiccup, I received a great deal, and service from Frank, who was very kind and did all he could do to get my title. Definitely would recommend Mohawk Honda to family & friends!!!
lizaddi
Aug 17, 2016
We were referred by a friend to Mohawk Honda. We had purchased a civic from a different dealer in the past and had visited that same dealership earlier in the day to see what was on the lot. I found a certified pre-owned CRV there that I was interested in but wanted to look around more. The moment you walk into Mohawk, you can tell they run a very tight ship. The atmosphere is welcoming and the staff all look to be happy doing their jobs. I was immediately greeted and sat down with Travis to talk about my needs. He really listened to me and was able to come up with a good selection of CRVs in my price range. He gave me a lot of information about Honda and I could tell he was passionate about the brand. My husband joined me and we took a test drive. I had good options but none of the cars had the right "vibe". I told Travis this and thankfully he got it and didn't think I was a weirdo. At no point did anything feel pushy. There was no overselling, just a genuine interest in wanting to help us find the right vehicle. There was actually a CRV that hadn't been processed yet and they let us take a look. It was perfect! It was almost identical to the one at the other dealer except better. I was very happy. To be honest, I was half considering just getting one of the other cars I had looked at there because I had already wanted to give Travis and Mohawk my business. The entire process, including my interaction with Stephen C. in finance and Rachael, who helped me with my blue tooth, was so smooth. Travis even helped with the car seats when we came to pick up the car. Amazing! Start to finish A+ service.
Mario Tribunella
Aug 17, 2016
Came in with a 20 year old clunker on its last leg and left in a few hours with a brand new civic. Brian McKenna and team worked with my bad credit to get me into the car that I wanted at a price I could afford.
Gsparlin
Aug 16, 2016
Very pleased with my experience at Mohawk Honda. We were tough customers, negotiated every penny we could, we were treated with respect, patience, and received a fair deal on a great product! Our sales person, AJ was very professional and I hope he has a long career in sales. He was fair, capable, and very pleasant to work with.
Happy1
Aug 16, 2016
The place is amazing! No pressure sales ..great salesmen and service!!! Mike is an incredible salesmen..he makes u feel like family!! Jake does a great job teaching everything there is about the vehicle. Michele the reception st was polite and very knowledgeable about the vehicles and was able to answer any question! These people are incredible here!
hondaaccordsport
Aug 16, 2016
A co-worker put me in touch with Brian McKenna. I contacted Brian on a Thursday morning about a specific car I saw on their website and he met my family and I that same evening. He was really busy when we got there, but as he had already pulled the car up front, he gave me the key and allowed us to go check out the car, on our own without hovering over us. It was actually pretty awesome. My wife and I got to discuss candidly about the car and see how the kids enjoyed it. The car was amazing. When Brian was available we talked money. He gave me fair value for my trade (was very close to my expectations) and we came up with a final number for me to provide my credit union. I was in the new car Monday morning a happy man. Brian McKenna was personable and a great communicator! Justin Mcgrath, who tested my trade-in was EXTREMELY friendly!
me
Aug 16, 2016
Overall it was a great experience, Lindsey is very knowledgeable and easy to work with. Her manager was great as well, but I can't remember his name.
Satisfied Customer
Aug 16, 2016
We had 212,000 miles on our 2004 Honda CRV so we bought a new Honda CRV and are very pleased. Mark Ellis ran in circles to get us the vehicle we wanted and Jake Doyle, who showed us the inner workings of our new vehicle was an absolute doll!
Herbert Reeves
Aug 15, 2016
When I arrived Friday at 1145 I thought I would be waiting a long time. It was not the case my sales rep and delivery coordinator work very well and I was driving away with a new car in less than an hour. Thank you Tas and Amalia; superb service..
Jim and Jim Litynski
Aug 15, 2016
Katie Gattuso was a great help with buying a new Honda Fit in May 2016 and a new Honda CRV in July 2016.I'd rate our experience 5 star and would recommend Mohawk Honda and Katie Gattuso.Jim and Sue L
hildabucks
Aug 13, 2016
We never look forward to buying a car BUT buying from Mohawk Honda was easy and painless. There was no pressure and we went to a lot of dealerships in the area before we purchased from Mohawk. They hands down gave us the best deal around!! They have earned our business for years to come and we suggest anyone looking for a Honda LOOK at Mohawk Honda first. You won't be disappointed, Kudos to the whole Mohawk Family
j.
Aug 13, 2016
The days of old are gone when purchasing or leasing a car. That feeling of walking out of a dealership with a brand new car used to be one of excitement and dread. Excitement for the new acquisition and dread due to the feeing that you had just been taking advantage of and somehow lost in the deal.I can honestly say, at Mohawk Honda, its all excitement. They know the value of time, commitment, consistency and building the trust and relationship of their customers.This review started 3 years ago when shopping for a new lease. After days of exhaustion and getting no where with multiple Honda dealerships in the Capital Region, I was turned on to Mohawk Honda and the salesperson, Jim Lynch (now retired) Needless to say, my experience that day was superlative.Now, could they pass the test of time with different players in the mix? The answer was a definite YES!From Samantha (BDC Specialist) in leasing and setting the ball in motion and pairing me with Camren McKenna, my Sales Consultant, an extremely valuable and knowledgable member of the team, who introduced myself, wife and daughter to Greg (Sales Manager), Andrew (Director of Variable Operations) and Nate (Business Manager) all of which played a vital role in the purchasing of a 2016 Civic EX-T and leasing of a 2017 Accord EX-L.. Just when you think Camren could not do any more, he paired my wife up with Jake Doyle to spend around 30 minutes with her going over all the bells and whistles in the new Accord.I look forward to 3 years from now when my lease ends and know I will have the same experience at Mohawk Honda with Camren and the rest of the team.
Soumya Mishra
Aug 13, 2016
This was one of my best experiences so far with an auto dealer. The service quality was very good and I would like to thank Kaitlin Gattuso for being patient and putting in the effort to find the perfect solution for us. I would definitely recommend Mohawk Honda to anyone looking for a new/used car
3carowner
Aug 13, 2016
We went to Mohawk Honda with a fixed amount and told Linda Vasko that we needed the best car for that amount with the lowest payments. We left with a new 2016 Honda Civic. I really felt like Linda listened to us and did her best to get us the best vehicle she could. I love the car!Matt Alverson showed us all of the features. That was so helpful! We purchased a certified pre-owned vehicle somewhere else last year and did not receive such personal attention.Thanks!
2016 CRV
Aug 12, 2016
Today we leased a 2016 CRV with Camren McKenna & Amalia Daviero at Mohawk Honda and it was the best experience that we've ever had a car dealership. They both displayed knowledge beyond their years and out shown a number of other Capital District dealerships. Guess who we'll call the next time we need a car?
LX OWNER
Aug 12, 2016
This is the second vehicle that we leased from Mohawk Honda. Both experiences have been enjoyable with no stress. We are very happy with the customer service and attention to detail to please us. We plan to come back again for these reasons and the quality of the vehicles Honda makes.
Jumato68
Aug 11, 2016
This was our first experience at Mohawk Honda and my wife and are very satisfied with the service and assistance provided by Mark Ellis. Mark was very helpful, wiling to give us suggestion and responding to our questions. Thank you Mohawk Honda my family and I are very happy with our new vehicle.
marg5
Aug 11, 2016
We had heard through advertising that Mohawk Honda had the largest pre-owned car inventory in the area. My husband and I had visited several dealerships and found just one car that met our criteria.When we arrived at Mohawk Honda they brought up 11 cars for us to choose from.Lindsay was an energetic sales rep, Steve was able to get a low interest rate for us and Matt did an excellent job showing us around the ins and outs of our "new" car. We were extremely happy with our first experience with Mohawk Honda.
AccordHybrid
Aug 11, 2016
Very happy with the efforts of Nick and Brad to find my new Accord at a great price. Everyone on the Mohawk Honda team who helped were pleasant and accommodating. I purchased here from Syracuse due to a great recommendation from a friend. Now I will recommend family and friends go here as well!
Nondo Jr.
Aug 11, 2016
I've purchased 4 cars from this dealership and leased one for my wife's business as recently as 1 month ago. Fantastic experience!!!!Camren McKenna you Rock!!! Kelly Simone you Rock!!! and the best delivery coordinator Amalia Daviero you rock!!! Shout to Tiffany Szemplinski who approach me in the showroom when i was getting my car serviced and asked if i was still interested in the MXP program. Great experience!!!As someone who prides them self on thinking "outside of the Box" Customer Service, Mohawk Honda delivered!!! Thank youJoe Pasquali
Southpearlbob
Aug 11, 2016
I purchased a 2016 pilot today and was greeted by Mike Speranza with a lower interest rate than I was prepared for. I shopped around in the morning from different credit unions and when I came in to purchase the pilot, I was delighted to find out that Mike researched better rates after I left Mohawk Honda the night before. Many thanks to him. I was then greeted by Caitlyn who reviewed all of the specs of the pilot. It was a very hot day and the whole facility made it easy
SSager
Aug 11, 2016
I had received several calls regarding my lease and deals that were being offered. Went in and met with Travis Landry and it was an extremely pleasant transaction. Travis is very thorough and customer service oriented. Bekkah Dean explained all the bells and whistles. Thank you to both of you!
Tony & Diane
Aug 11, 2016
Once again we my wife Diane and I were provided with outstanding service by Camren.Camren as always was extremely knowledgeable, professional, helpful, polite, and personable.He's a credit to your organization and we hope to continue ongoing business with Mohawk Honda and Camren.He makes the process smooth and enjoyable.Great guy.For the first time we met Caitlyn Speranza who did a fabulous job walking us thru all the bells & whistles and new enhancements of the '16 CRV.Caitlyn was extremely personable and knowledgeable as well.
Vanessa
Aug 11, 2016
I was in the market for the purchase of a SUV and my sister referred me to Mohawk Honda. I met with Linda Vasko, sales person and I have to say that not only does she have good product knowledge, she also has great customer service skills. At the end of the day, I walked out of her office owning a SUV and also a very happy customer. Thanks Linda!
Ymoskow
Aug 10, 2016
Even though Jen (who we always use) was not available Lindsey Haraden filled in and knocked it out of the park. Love working with these guys and gals...always a great experience.
Lovinghands64
Aug 10, 2016
I was just in for an airbag recall when Johanna Kennedy approached me while I was dreaming about a new HRV and we both agreed it was a SEXXIE vehicle. She introduced me to Bob Taaffe and I test drove the HRV and fell in love. He worked the numbers where I felt comfortable that I was making a smart purchase. I drove my new HRV home that afternoon. I feel Johanna and Bob went above the call of duty in making me feel good about my purchase. I have been a Mohawk Honda customer for over 10 years, from purchasing to service and will continue to be in the future.
Lurbano
Aug 10, 2016
Before making the trip to Mohawk Honda, I'd visited six other dealerships looking for a mid-sized car with specific requirements. Although a couple of them were able to meet my needs, quite frankly, as a woman looking for a car, and mostly talking with salesmen, I felt I was given little information about the car, and felt as if they were just wanting to sell or for me to bring in my husband for the final sale. Linda, on the other hand, asked questions about what I wanted and comprehensively shared information about the Accord and its features, especially the safety features, and how it would react in a crash situation. She also explained why leasing was a better option than buying the car outright. I felt very comfortable with my saleswoman, Linda Vasko and, even though I live about 25 minutes from Mohawk Honda, I bought the Accord there. I've already recommended Linda and Mohawk to acquaintances as well as friends.
Mcdermo
Aug 10, 2016
Tas was very knowledgable and helpful throughout the process of purchasing my new car. I've been a satisfied customer of Mohawk Honda since 2010 and have been happy with treatment I've received by all the individuals I've dealt with in the various departments. Nate Gagnon was helpful in choosing the correct financing options that met my budget.Matt Alverson covered all the bells and whistles on my new car in a very friendly and professional manner.
Barbara P Sheeley
Aug 10, 2016
What a great salesman that I had.He knew exactly what vehicle I needed, let me test drive it and let me figure things out to make sure that I could afford it. Don't know of any other dealerships that will do that.
dbrizee
Aug 9, 2016
Excellent experience at Mohawk Honda. Mike Bennice sold me a Civic 10 years ago and helped me get exactly what I was looking for this time, an HRV and I love it. The staff at Mohawk was extremely friendly, very helpful and exceptionally accommodating. Everyone I saw had a smile on their face, great customer experience. I was very happy with my trade-in deal and payment plan. Mike showed me all the accessories that were available and I felt NO pressure from him. I would highly recommend Mohawk Honda, after all, this is the third time I have bought a car from them.
Elsa12302
Aug 9, 2016
Having dealt with many dealerships in the capital district, I am now back with Mohawk Honda and have a gorgeous Deep Ocean Pearl 2016 HR-V in my driveway. Very pleased with the staff's treatment of its customers, the outstanding service, and of course... the Honda! I highly recommend the Mohawk Honda experience, and am very happy they are in my home town!.
Mohawk Honda
Aug 9, 2016
I hate car shopping....Mohawk Honda was a great experience i never thought I would have....will definitely go back...Kudos to u Mohawk Honda!!!!!!
Shenbasketball
Aug 9, 2016
Mohawk Honda is absolutely a wonderful car dealership! The atmosphere, enthusiasm and professionalism is first class! Nick Banariggo, Katie Gattuso and Matt Alverson made the experience stress free and enjoyable! Thanks you!
GregMagpie
Aug 9, 2016
We've had them do service on our Odyssey in the past, and just bought a new one. We were referred by a friend. They were all great!
John Ruiz
Aug 9, 2016
I was stuck with a vehicle that would not pass inspection without significant investment. My wife mentioned going to Mohawk Honda to look and see if there was a way we could trade in my old vehicle for a new one. My wife had gotten her Honda Odyssey there a year before and was so happy with the service there, she couldn't think of going elsewhere. Lindsey and her team got me into a brand new Honda Civic EX and I couldn't be happier with the service we received at the dealer and with the Civic, I love it. Rachel was also great showing me how to hook up my phone as well as all the other bell and whistles. Really a pleasant experience overall! Thanks Mohawk Honda!
Lei yang
Aug 9, 2016
A great dealer and very helpful staff! Especially my sales Mark and finance manager Stephen. They are very helpful and kind person, and most important is that they really know what you need. This will make everything easy and smooth! With their great job, I got my wonderful mountain air color CRVThank you, guys! Cheers~
Mverrelli
Aug 8, 2016
I walked in with the intent to lease a Honda Civic and a good price. I left with a great price even better than I thought. Ms Gattuso was very friendly and greeted me right upon walking in. She listened to what our needs were and was very accommodating. She was an absolute pleasure and I have already recommended her to family and friends. Would love to do business with again !
Russell Parker
Aug 8, 2016
Great people to do business with. The whole vehicle buying experience was easy and hassle free. We would definitely recommend Mohawk Honda to anyone looking to purchase a vehicle, new or used.
Jackie W
Aug 6, 2016
AJ Metzold, he will make your experience AWESOME! After looking for a vehicle that meets my needs for 6 weeks and at 8 other dealers, AJ rose to the occasion! I came in with a list of "wants", and AJ knew exactly what would be the best fit. He hit the nail on the head! With his great customer service and personality, after a test drive it was a quick "YES"! My Honda CRV (with some custom enhancements that were my decision to have added) drives smoothly and comfortably, and I love the look of the color I chose.From meeting AJ at the door to driving away after the demo of my car with Steven, the whole experience was a 10!
JenLev
Aug 5, 2016
Buying a Honda is a no brainer... but Salesman Brad Cittadino made the process as painless as possible. His knowledge and experience were a plus and his quick work with a skilled Finance staff were much appreciated!
leo Denis
Aug 5, 2016
First off, Frank Kinch greeted us at the door, asked courteously and concisely what our needs were, and then spent time assessing what Mohawk had that would fit our needs (some rather particular). Most important, he knew the details about the car, their relevant inventory, and repeatedly affirmed that we were both on the same page. Before we drove the car, many things were pointed out by Frank that we might have missed had he not demonstrated those things before we got into the car, and when we were driving, he continued to expand upon the features that would be relevant to our needs. The process of purchasing was explained in detail, so there were no surprises and in fact the sale closed smoothly.
Steve
Aug 5, 2016
3rd Honda purchased from Mohawk, and their customer service is unparalleled! My 84 yr old parents traded-in their Suzuki Equator, and got an incredible deal on a 2016 CRV...no one else even came close! Sales person John Potenza was patient, kind and handled my parents & purchase with great care. I highly recommend John. Operations Mgr Andy G. is simply the best and goes above and beyond to satisfy, and Mohawk is very fortunate to have him on their Leadership Team. Finally Kudos to Mohawk for hiring young people like Caitlyn Speranza who helped me & my parents with the CRV setup, and couldn't have been anymore nicer & helpful!!
pc2375
Aug 4, 2016
Just scored a great deal on a new Honda Civic. Neil was honest and very accommodating in finding the best vehicle that fit my needs.
Thomas Meyers
Aug 4, 2016
Being an outsider looking in I was Impressed with there structure. I am also in the business. This Company has it together. Great job to Nick Bonarrigo,Jeff Haraden,Steve Haraden and the whole team!
Mkd
Aug 4, 2016
I am a loyal Mohawk Honda customer, my family before I got married bought ALL of our Honda at Mohawk and now that I am married I stayed loyal. I have to say with the Air bag recall on the crv,I am not completely impressed with the service. I brought my crv in July4th, was given a civic that had a/c issues venting into the car and with 2 kids it was a little cramped with all our previous plans. I finally was given a crv, which is at least the same as what my car is. I got the call that my crv was ready and the airbags were replaced and then get told my crv has a laundry list needing to be repaired(car also smelled), one of which rear breaks. When brought in July 4th my crv seemed fine no issues. Also, if they kept my car for a month they could have at least washed and vacuumed my crv since it is an inconvenience. Would I buy another car from Mohawk Honda? I am not so sure as there is no loyalty discount (not too willingbto work with you on repair fees like rheybused to) and I am feeling had by this dealer in this situation. Where was my car parked, did someone test drive it or did sitting that long create all these repairs?
award2015
Aug 4, 2016
Was in to have a minor repair and was treated to a full detail!!! My service advisor, Nick Franzese, checked on my during my wait to update me on progress and make sure I didn't need anything.My 2016 Pilot - which I absolutely love (thank you Linda Vasko!!!)- looks like new! A dream to drive!
Benjacklincoln
Aug 4, 2016
My car needed an oil change and transmission fluid change and I had an appointment scheduled for 9am. My car was done, perfectly within the time limit Nicole told me and everything was seamless. It was stress free...just the way I like to feel at a dealership!! I will tell everyone!! :-)
alison
Aug 3, 2016
I had not planned to trade in my car, I loved my CRV - even if it was almost 10 years old, but as it happened my 2007 needed costly work and the writing was on the wall. The staff at Mohawk were fabulous to deal with. They spent several hours with me going over my options and working with me to figure out a situation I was comfortable with. I am not the type to make quick decisions, yet I am pleased that I moved from my old CRV into a new one. At no time did I feel pressured by the staff at Mohawk, in fact several other sales people took time to listen to me and offer input. I live in Albany but choose to drive to Scotia because I have always felt that the staff are looking out for my best interests and the best interests of my car! I think it is important to note that I pass two other Honda dealerships to get to Mohawk because of their dedication to high quality service. Car buying and leasing can be stressful but they made me feel comfortable through the entire process and I know that if I need anything they will be there to help. I have recommended friends to buy and lease from Mohawk and will do so in the future. They saw my 2007 through its 10 year time period with me and I know that I can continue to count on them.
Ed79
Aug 3, 2016
Linda was excellent. We had many questions and changed our mind about options many times. She patiently updated the quotes. We felt the pricing was very fair.
mindy
Aug 3, 2016
It was our first time dealing with Mohawk Honda. They were very easy to work with and I would recommend family and friends to do business with them.
Lynne
Aug 3, 2016
Very professional and fast. I am completely satisfied and would definitely recommend a family member or friend to use Mohawk Honda.Very excited about my new car.Nice working with Tasbeer.
Gotalease
Aug 2, 2016
Very helpful staff, and able to make the prices transparent when we had questions. Enthusiastic and easy to schedule an appointment, and they had the car ready to go when we got there
Jordan
Aug 2, 2016
As a first time car buyer, I was a little overwhelmed with the entire process of purchasing a vehicle. Mark Ellis was very approachable and easy to deal with. I didn't feel like he was trying overly hard to make a sale. It was the end of the month, and he took the time to walk me through things. My only complaint was that I never actually saw anything in writing until I went to pick up the car and wound up paying more than I though we had agreed on. It was probably just a function of how busy everyone was, but it left a bad taste.Which brings me to Finance. Mike is a real piece of work. I understand that he gets paid based on commission for selling all the extras, but the man was so frustratingly pushy I almost walked out. It's almost like the man doesn't have a soul as he sits there trying to confuse you even more. I'm sure those traits make him good at what he does, it just didn't leave me feeling all warm and fuzzy inside.Upon arrival (4:45) to pick up my vehicle I was told "we had you down for 3:30" when I had said I would arrive at 5 (mark ignored this and wrote down 4:00 "so that everything would be ready when I got there"). I think this was a car dealer game to hide the fact they were no where near ready when I arrived, but again the little things added some confusion.All things considered, not a terrible dealership experience, I did walk out of there with the car I wanted at a fair price, but probably better suited to a more experienced car buyer, and someone that knows how to put up with "finance" people.
Nanscar
Aug 2, 2016
This was my first time doing business with Mohawk Honda and definitely would recommend them to my friends and family. Everyone extremely helpful and friendly.
PatD
Aug 2, 2016
This was our first experience buying a car from Mohawk Honda. We had heard good things about them from our friend and we were looking for a different dealer and decided to try them out for ourselves. What a pleasant experience it turned out to be! When we arrived there we were greeted by Mark Ellis, a very friendly and competent sales person that was great, I would buy a car from him any day! Next we worked with Stephen Christian, business manager, that was also wonderful to deal with regarding the finances! To top it off, we met Bekkah Dean, who took us through all the gadgets on the car and said if you have any questions to give her a call! We loved her too. I already handed out Mark's business card to my hairdresser who is looking for a car. As you probably already know, we are so happy and satisfied with Mohawk Honda. Every dealership should be like them, seriously!
Renee
Aug 2, 2016
I have honestly never stepped foot in a car dealership before and was scared to go alone. Damon was super comforting and not intimidating at all! He showed me a few options but really worked with me to get me into the car I loved! Both Damon and the finance guys were really patient with me as I am on a tight budget and they got my payments to where I was comfortable with them. I would def. recommend Mohawk Honda to anyone new to this experience!
CEC050187
Aug 1, 2016
My adventure at Mohawk Honda all starts with a commercial and a service tech. My 09' CRV needed about 800-1,000$ worth of work... I know a service tech that works at Mohawk Honda. I knew he'd do it for a good rate and would do it right. But it was STILL a lot for me as a single mom. As painful as it was I planned on getting the work done.. For a while I'd heard about the exchange program through commercials and how Mohawk Honda will buy your car from you. I'd been toying with this idea for a while previously to comitting to fixing my crv. I filled the form out online and thinking there's probably my no way this will work but I'll give it a shot... After ignoring Scott's (the manager) call for 3-4 days (Sorry!!), I finally called him back. Explaining my situation and that I had no expectations. He said lets just see what we can do with your car and go from there.. He set up an appointment to meet with Katie (sales and leasing consultant). We met and I really feel like her and her supervisor Andy listened to my needs.... They made everything just make sense. As I sat at Katie's desk signing leasing forms I texted the service tech. Telling him my situation and what was up. He was more than understanding and came to say hi! Overall I can tell you this was a really smooth and easy process. Everyone was great, from greeting me when I walked in, my finance rep tom(super quick, could tell he works hard) to the nice girl who showed me my car and how to use it as before I drove away. And of course I knew I could trust Mohawk Honda because of Mark the service tech. I could not have had a better experience.... Just goes to show you how important each and every employee is. And how they directly effect a business. Nothing but good people. So thank you to everyone! Couldn't not have expected a better outcome!
CGnewowner
Aug 1, 2016
Friendly and courteous staff. My first experience with Honda and I was very empressed with the staff. Damon Luton was friendly and knowledgeable. He spent time helping me determine the best options for my needs.
Krystal
Aug 1, 2016
Travis is super awesome and makes the whole experience as easy as possible! Even with having my two toddlers there he was great! Someone even brought crayons over for my boys to color!
Pat B
Jul 31, 2016
Wonderful experience with this dealership. Excellent sales and finance staff. Definitely would recommend purchasing through this dealership. Thanks for all the help. I am enjoying my new Fit.
Tricia V
Jul 31, 2016
This was the best car buying experience that we have ever had. We arrived at 230pm and drove away with a brand new car st 6pm. There was a great selection of honda cars to choose from in every trim level. Our sales person was Ric and he made us feel welcome and comfortable. He is the type of guy you would hang out with.. he has a great sence of humor. If you are looking for a new honda or just a used car, I highly recommend this dealership. They have a large section of used cars in multiple brand names. The service area looked very clean and the waiting area was big with lots of seating. We will definitely be back when we need another car.
Fortwo3
Jul 31, 2016
Linda Vasco was a very good person for me to deal with. She worked hard to get me a deal that fit in with my budget.
Andrew Putney
Jul 30, 2016
Great exeperience working with Scott and Travis. Mohawk came in with the best price out of all the local Honda dealers and followed through with excellence service. There were no surprises and the transaction went smoothly. Would recommend and buy a car from them again.
CRVSE
Jul 30, 2016
Camren was super helpful and accommodating throughout the entire purchasing process. Even coming in late in the evening, the staff at Mohawk Honda were able to get me into a new car, at a price I was comfortable, with in 2 days.
Dehunter
Jul 30, 2016
It has been an absolute pleasure working with Mohawk Honda to purchase two new vehicles! It's is a pressure free, hassle free process from the moment we walked into the door till delivery of our vehicles! Everyone we encountered was well dressed, knowledgable, and extremely friendly!
laura12636
Jul 30, 2016
The experience in leasing from Mohawk Honda was extremely exceptional. From assistance in determining which vehicle was best for me to teaching me each component of the CRV I choose there was someone to go above and beyond in assisting me throughout. Lindsey Haraden was extremely knowledgeable and assisted me in finding the best option for me and expedited the process throughout. Bekkah Dean walked me through all the features of my new vehicle down to assisting me and pairing my phone to bluetooth. Overall the experience was wonderful and the team was exceptional across the board. I 100% recommend them to friends and family and plan to make future vehicle purchases.
J&C Kalamajka
Jul 29, 2016
Linda guided us thru everything needed to purchase & had our CRV ready. An extremely knowledgeable lady. Caitlyn did a great job explaining the bells & whistles to a couple of old timers and getting us set up and running.
Judith Hitchcock
Jul 29, 2016
When I requested a quote on your website I received an immediate response with an actual quote. I was so impressed I made an immediate appointment to come in. I was treated with courtesy from the time I pulled into the lot and was immediately greeted by Mark Ellis. He was very knowledgeable about the features of the car and demonstrated its features. The transaction was handled quickly and efficiently. He made sure I was comfortable with the car before I drove off the lot. I would definitely recommend Mohawk Honda and Mark Ellis. Thank you for a great experience. I also enjoyed the coffee.
Crvforlynne16
Jul 29, 2016
Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features I wanted and the manager offered a good price. How could I refuse.
Suzanne Bufalini
Jul 29, 2016
I just leased a Honda CRV for the second time with Mohawk Honda and I can honestly say you won't find a better deal anywhere else. You can compare their offer with other Honda dealers in the area if you need proof. The staff at Mohawk are very professional, courteous and friendly. They strive to meet your needs and make you feel comfortable in the process. I hate pushy sales people and did not encounter that at all when working with Mohawk Honda. I will definitely be returning to this dealership when it is time to lease my next Honda!!PS: Ask for Bobby Taaffe, he's great!
MKailas
Jul 28, 2016
Brian did all he could to put us in a new Fit. He worked quickly and efficiently, often doing several things at once to speed up the process. He answered all questions and was very patient with us. He even got us help understanding the Bluetooth system which is all so new to us.Michael Speranza was also helpful and even gave us a good deal on routine maintenance for 3 years because we were repeat customers.Overall, this dealership goes the extra mile in helping their customers besides selling good quality cars.We will certainly come back when we need another car and we would recommend them to everyone.
Jeff Carminati
Jul 28, 2016
Everyone was very nice and personable, the service was quick and thorough. All around I had no issues with the purchase. I would highly recommend this dealer to other people and would by from again.
RLK132
Jul 27, 2016
Just purchased a 2017 ridgeline. Worked with Travis Landry again and who in my opinion is the Best consultant at mohawk honda.The ridgeline was a very difficult vehicle to get, but Travis called me every week for three months just to keep me up to date on the vehicle's progress.When I took delivery Nick Lahut formalized me with all the options and being less than tech savvy, Nick had quite the task to accomplish. He did an incredible job.
LisaD
Jul 27, 2016
My husband and I both have vehicles as part of a recent recall on driver side airbags. Olivia was the service associate who assisted us with the repair. She was extremely professional and compassionate. Outstanding customer service.
Beatrice Diehl
Jul 27, 2016
We just purchased a 2016 Honda Pilot and we love it :). Everyone we worked with was great and were a pleasure to work with. We will buy from mohawk honda in the future!
BenD14
Jul 27, 2016
Totally clueless to what he is doing. Wasnt nice to work with. Called numerous times to follow up on my vehicle, left voice mails and never got a responce back. When I went to pick up vehicle, he was too busy having a conversation with all the women in the back room that he didnt even care to talk with me. He walked down and threw my uncomplete paperwork to the young girl working on the end who was beyond busy trying to finish her work up. I felt horrible for her. She was overwhelmed as is and he did nothing as a MANAGER to help. I was EXTREMELY unhappy with my service visit, and the issue didnt even get fixed. Will no longer be servicing my vehicle there.
bodybagguy
Jul 27, 2016
Frank Kinch, This guy is the Essence of Good Costumer relationship.The care that we receive from start to end is truly amazing. Keep up the good work!Mohawk Honda this is the third time we got our vehicle in this dealership and I can truly say that this dealership continue to impress me. No pressure with the sales and they will give you all the option best suited to your personal preference and financial limit.
focus12
Jul 27, 2016
I needed a solid used car for my 3 kids and found the perfect vehicle online. My wife went over one evening and met Frank Kinch. She spent less than an hour with Frank as he was helpful and willing to meet our price needs very quickly. I was impressed with how smoothly the entire process went.
ALSkinner
Jul 26, 2016
We are long term customers of Mike B. We keep coming back and with good cause. Mike gave us as many numbers as we asked for and having a lease and using their Exchange program allowed us to get rid of the negative equity we had just two years ago. We were able to get a newer car and a higher trim level for less than we were spending a month. Mike knows we will be back he made sure we got our best deal with the least amount of hassle. Tom Ryan was quick and no nonsense with our financing. He had our information together and got the terms we discussed with no problem. This is our 5th car with Mike and as long as he is selling he has our business. I cannot imagine another dealer we would work with.
Car Driver
Jul 26, 2016
A friend of mine had recommended Mohawk Honda, he told they will listen and work with a customer.He was right, I found that my sales person, Camren McKenna was very customer oriented. I was looking to purchase an Accord, he found exactly what I was looking for. There no haggle, no pressure. We agreed on a price and a few options, which I was happy with. Steve Christian was great in working out the finer details with the financing and options. When I picked up my Accord, Nick Lahut went over everything as far operating features in the vehicle. He explained this very thoroughly, which I appreciated very much. My experience at Mohawk Honda was excellent, and I would highly recommend them to anyone.
JJDel77
Jul 26, 2016
This is our 3rd car we've purchased from Mohawk. The experience gets better each time. It was painless, fast and Damon was awesome to deal with. This is is why we always go back to them. They have reasonable prices on their vehicles and don't take advantage. We also have had our cars serviced there and the service dept. is great to deal with as well. The management team is friendly and does whatever they can to make your experience great. We will only shop Mohawk Honda
Jim Fischer
Jul 25, 2016
Our experience purchasing a new Honda Civic at Mohawk Honda was made even easier and more pleasant by having Whitney as our salesperson. She was professional, knowledgeable, friendly and responsive. If we come back to by another Honda, we would be pleased to work with her again. She really knows cars! Overall an excellent experience and we are very pleased with Our new Civic!
luke
Jul 25, 2016
The staff were very friendly and always asking if I needed help. Overall dealership vibe was very nice, had pizza for the customers and a singer in the background playing some calming tunes. To top it off, the car that we bought had only 11 miles on the odometer, a brand spanking new car. Great experience!
Christina Barber
Jul 25, 2016
I am on my second lease with Mohawk Honda. I am so pleased with this dealership not to mention the salespeople who go above and beyond. Lindsey Haraden, Greg, Damon and Caitlyn are exceptional staff. Lindsey is friendly, personable and an awesome people person. I will never deal with anyone else. I highly recommend Mohawk Honda!
Nstacy1218
Jul 25, 2016
The purchase of my 2016 civic exl started out with me looking for a certified used 2014-2015 civic exl. After locating a few different vehiclesto choose between I noticed Mohawk Honda did not have the vehicle I was looking for. On a whim I decided to request pricing for a new 16 civic. My first contact with the dealership was with Ashley Taber who worked the pricing on my deal as well as my trade. Everything was effortless for me. She would respondto text messages on her day off as she worked to locate the exact vehicle and color that I was looking for. I went in to the purchase with financing already in place with my bank. She suggested in give thema chance to beat the rate I received and to my surprise they were able to save me .25% on the rate. After her work locating the vehicle I went to the dealership to complete the purchase where I worked with Mike Bennice and Caitlyn Speranza. They worked together to make the process quick and easy to finish up. I was shocked to see how busy the dealership was for a Saturday afternoon. Through the time I was there the two of them helped me as well as at least 3 other buyers that I could see. In the end, I was able to have a lower payment with a newer vehicle than I anticipated. No other dealership from PA to NH was able to touch them for price and even if they could, the other dealerships were never in the ball park on service during the sale..... Thank you to the team at Mohawk Honda for all of your help....
Simone Adams-Mitchell
Jul 24, 2016
I have been with Mohawk Honda for over 10 years...they sold me my first new car and I haven't looked back since! This recent purchase of my Pilot with the assistance of Camren McKenna added to their history of great customer service. He was patient, understanding, friendly and informative giving me more than enough time needed to make a wise choice therefore driving off the lot in my new "baby ".Financing was a breeze with the help of Johanna Kennedy, who worked effortlessly to ensure I had the most comfortable payment plan that fits my budget. Ms Kennedy took the time to sit and talk with me about my options, listening to my desired budget and meeting that target!In addition the family atmosphere was warm and inviting walking in!Thank you Cam, Johanna and the Mohawk Honda family for a truly wonderful experience!
Bus36
Jul 24, 2016
Friendly, knowledgeable staff from top to bottom. You will not find a better sales staff when looking for a vehicle. They are not your stereotypical car dealer. From the moment I walked in to when I drove off the lot all staff I encountered were there to help and assist in anyway they could. My sales associate , Mark Ellis , deserves all the gratitude and sales he receives. He made me feel welcome through the entire process. While balancing many clients he still made me feel like the top priority. Never pushy. Never felt rushed. He knows his client and makes the process smooth and comfortable.
Angtreff
Jul 23, 2016
Neil Peabody by far exceeded my expectations. He was very knowledable and answered all of my questions. He was also very personable and easy to work with. I plan on recommending him to all of my family and friends. I also plan on purchasing future cars with Neil.
Ecruz2
Jul 23, 2016
I was in the market for a new lease for quite a while. Went to many dealerships and they all felt like I was a fish and they were sharks. At Mohawk it was different, they understood my needs and met them fairly.
Emily Spooner Smith
Jul 23, 2016
We came to Mohawk Honda after looking at and test driving the Pilot at another dealer; we knew we loved the car, but the other dealership left a lot to be desired. We found excellent service, no-hassle salesmanship in Damon, and we were impressed by the staff, services and selection that Mohawk offered. It was a no-brainer. Thanks Mohawk Honda! We will tell all of our friends for sure!
Tnobles
Jul 23, 2016
Nick and Brad both went out of their way to help me get the car I wanted. They made the process as stress free as possible. They really cared about helping me and not just making a quick sale. They really do make you feel like family!
Pilot16
Jul 22, 2016
Mohawk Honda was a Very friendly, knowledgeable and helpful dealership! We had a smooth, stress free experience trading in our vehicle for a certified PreOwned! Love our new Pilot!
JACATTAK
Jul 22, 2016
This is my 5th car from Mohawk Honda and Brian McKenna has always provided impeccable service! Best salesman ever :) I also got the chance to work with Nick who showed me all the features of my 2016 Civic. Love the Apple car play. Nick and Brian even helped move my personal belongings out of the old car and into the new. They were both super friendly.
Becki96
Jul 22, 2016
We were looking for a certified SUV for a while and decided to test drive a CRV. When we first met Camren McKenna we knew he would be able to find us the car we wanted and could afford. He was so enthusiastic and helpful. By the time we picked up our CRV we felt like we were old friends. We can't thank Camren enough for helping us find the perfect vehicle for our family. He was so patient and showed us all there was to know about the CRV. We also thought Nick LaHut was awesome when showing us all the functions of the car. He made it very easy to learn all about the "bells and whistles". The whole experience was great. We will be recommending Mohawk Honda to everyone we know. I can't see myself ever driving anything other than a Honda.
Barbara
Jul 21, 2016
Both Linda and Nick were helpful and professional. I felt comfortable in the dealership and both associates called me after the sale to make sure I liked the car.
Elizabeth P Mitchell
Jul 21, 2016
I went in unsure of what I was able to get. Was welcomed by a nice sales man Frank he took me inside asked a few questions and was very personable. Frank took me on two test drives both of which car I was interested in. Frank showed all the details but at the end of the day wanted me to get what I really wanted. Frank showed me all my options spoke with his boss and got me the best deal for the car I wanted. I couldn't have asked for a better sales experience! One day later I was walking away with the car I wanted.
Melissa_82389
Jul 21, 2016
I had stopped at two other deal ships before I stopped into Mohawk Honda, I felt like I was being pressured by the salesman to purchase at that moment making me feel very uncomfortable. I then contacted Mohawk Honda and I felt very comfortable right away. The atmosphere is friendly and I was greeted by all, making me feel very comfortable. When working with my saleman Camren I told him my price range and he was willing to work with me to get what I wanted within my price range. I am very happy with the entire expierence I had. I can not thank Mohawk Honda and all those who helped me enough! I highly recommend Mohawk Honda if you are planning on investing in a vehicle!
joekat
Jul 20, 2016
Salesman Mr. Caricari was very pleasant, helpful, and determined to satisfy his customer. He did everything he could to assist us. The instructor Rachel was very helpful in explaining the new technology in the car in a very pleasant manner. We were very happy with our experience at Mohawk Honda. We determined the all the staff was happy working there, as they all were smiling and pleasant.
Lynn
Jul 20, 2016
Working with Mohawk Honda, specifically with Linda Vasko, was an extremely painless experience! I purchased a vehicle that was nicer than I had even hoped for, and it wouldn't have been possible without the hard work of their dedicated staff. I am looking forward to continuing to work with them long into the future!
Mr & Mrs StJohn
Jul 20, 2016
Our experience with Chris was over and beyond our expectations. We felt like family as soon as he approached us and we talked. Chris accommodated our every need and concern. Cannot say enough about this man. He is a CREDIT TO YOUR HONDA FAMILY.
ZMI
Jul 20, 2016
My family of 6 (4 kids) and I leased a Honda Odyssey from Mohawk Honda. We have been to several dealerships as we have owned BMW's, VW's, Hondas, Volvos, Fords and everything in between. This was hands down the best dealership experience. Camren was excellent and had us ready to roll even after 8 when the dealership had technically closed (we made the deal over the phone with Ashley). The finance folks were wonderful as well with no pressure and Nick showed us everything we needed to know about the car. Smiles for all....it was such a pleasant experience! Well done. My husband commented that he too thought it was the best. There were several other folks we dealt with as well....just can't remember all the names, but everyone was excellent! Well done. ZMI
Brian P
Jul 20, 2016
From my initial contact with Kelly, to the actual purchase with Kaitlin and the service with Doug - Mohawk Honda was a great experience from start to finish.
FroschauerFour
Jul 20, 2016
We have walked into many Honda dealers in the past and have never been treated like salespeople wanted our business - Mohawk Honda was the exact opposite. This was our first time at Mohawk Honda and we were beyond impressed with the professional, friendly and committed staff. Our salesman Camren McKenna was a pleasure to work with. He worked diligently day and night and on his day off to assist us on purchasing the perfect vehicle for our family! The dealership is equipped to make car shopping effiecient and stress-free even with two young children. The finance guys - Mike and Joe - did an excellent job getting us into a 2016 Honda Pilot, something we did not think was even an option for us. When you spend time in the dealership you can see the positive collaboration between all departments making the experience that much smoother for the car buyers. Thank you to Racel for assisting us with reviewing all the new technology in our new car before taking it home. A car buying experience that deserves far more than a five-star rating. We will sharing our experience with family and friends for years! Thank you Camren and the Mohawk Honda staff!!Clint and Colleen Froschauer
Tj
Jul 19, 2016
Our Salesman Travis was a pleasure is deal with and very knowledgeable. We have bought three cars from Mohawk Honda now with no problems. We have also referred family and friends to Mowak Honda as well and everyone has had the same great experience we have enjoyed with Mohawk Honda General Manager Nick Bonarrigo and our salesman Travis Landry.I would highly recommend Mohawk Honda to everyone Thank you again Nick and Travis for a great Experience with Mohawk Honda. I'm sure we will be seeing you again in the future Tom Mullens
kathy00
Jul 18, 2016
Wasn't sure on getting a newer vehicle. After awhile with the recalls an talking with Brandi at the front desk who is awesome an deserves a raise on how up keep she was. Called us every 2 weeks or so to give us updates on this Ridgeline i wanted. She was very quick an polite kbowledgeable . She started the whole expierence very very well.We made a decision to go an see, we've been told no before. walked in to look at 2013 Ridgeline. Our rep was awesome knowledgeable an great attitude . Mark Ellis , he knew what was going on, but he had a lot to do . We saw 4 different ppl , not in a bad way. Made sure we were set an taken care of an introduced themselves. Very polite an professional. Got the numbers we went home he gave his his cell phone number an said let me know. BTW he worked with us on his day off . Friday comes around we got the number down to where it was good for us with a huge drop of APR at 6.84 when we started we were at 23.99 Walked in Saturday had a small down payment of $750.00 an great APR . Joe our finance was great , quick with the pen an talked us through with all our paper work an answered every question we had to ask an knew everything.took some pics an full detail with nice buff job an full tank of gas. Was the best experience I had not only the price but the customer always comes first. These 3 ppl we stated in here need a nice company car or something huge maybe a nice raise or week off with pay with out taking vacation time away from them. On a day in an out work week an how it can be the same thing these guys are the best
Karenl
Jul 17, 2016
I was having trouble with a used car I had bought from Mohawk Honda when I received an email about trading it in. They came and picked me up from my home as my car was being serviced. Damon Luten spent the entire day with me to help rectify the situation, send me home in a new car and keep me as a long time customer. I also want to thank Andy for understanding and acknowledging the trouble I was having with the used car I had bought and helping get me a good deal.
lighthousediva
Jul 17, 2016
I worked with Katie Gattuso and she was very friendly. She helped me get into a new 2016 Honda Civic. The whole staff kept the whole buying process moving along and was able to drive my new Civic home that day. I would recommend Katie and Mohawk Honda.
Eyedoc
Jul 17, 2016
Everything about our car buying experience at Mohawk Honda was exceptional. Our initial contact with Scott was informative. Lindsey is exceptional. She was always pleasant and helpful, while being extremely knowledgeable about the vehicle we were interested in. We had looked elsewhere, but they did not have the car we wanted on the lot. Lindsey not only had the exact car we wanted on the lot, but we were able to take delivery the day we first went to Mohawk Honda. I would not buy a Honda anywhere else!
Randy-Zandra
Jul 16, 2016
The best part of working with Mohawk Honda was the fast response times. Brian helped me secure a fully loaded 2016 Honda Odyssey Touring Elite quicker than I could have imagined. He was able to outfit the vehicle with everything I asked for at an extremely competitive and fair price. Most importantly, I explained how I needed the vehicle ready to go in just a few days and even though what I wanted was not in existing inventory, Brian was able to find the exact color, make and model I requested and have it delivered to me in 48 hours. Doing business at Mohawk Honda was fast, reliable and honest. I couldn't be happier with the overall experience and I would highly recommend Brian and Mohawk Honda to anyone looking to purchase!Thanks!Randy
tendrthumpr
Jul 16, 2016
Mark Ellis, Nate, Lou & the other staff kept the buying process moving along in a professional manner and I couldn't be more satisfied. Thank you all.Randy Smethurst
Johbi
Jul 16, 2016
Mark Ellis is undoubtably the best sales rep I have ever worked with. He was pleasant, personable and straight forward with information, a great guy to work with. On Tuesday July 5th I took a test ride and made a decision to lease a new Civic. Wait to get into finance paperwork was entirely too long (over an hour) and in fact did not even happen until our second visit. Total time to this point was about three hours. The car I wanted had to come from another dealership and it would be in on Monday the 11th. That was okay with me. On Tuesday (12) I was told to come in on Thursday (14) between 12:30 -1:00 to close and drive away a happy customer. Then things started to turn. I came (on time) but things were running a little behind. That too was okay ( went to lunch ). Upon return I got a thorough and courteous education from a young man named Steve. This went very well but the key exchange got a little nuts.Next came the finance process starting with an abnormally long wait (again) for a customer (me) who should have been next in line. I waited some more, finished the paperwork and finally left the dealership just before 4pm. Total time this visit 3.5 hours. Upon my departure I was compensated for inconvenience with a lunch reimbursement ( for which I was grateful) I got home and found I did not have temporary Insurance cards so I went back to get them. Okay. I got them and returned home. Wait ... there's more. I get a chance to go over the paperwork and discover the vin# on the NY registration tag and the lease agreement do not match insurance cards or the vehicle tag on the dash. I call Mark and he apologetically agrees to correct the problem ASAP. Later in the afternoon , about 2:45 I arrive at Mohawk Honda to get things straight, I'm cordially greeted by Mark and he relieves me of the wrong paper and sends it through the re-do process. I wait patiently . I have coffee and cookies, nod off, take a walk and wait some more. I catch up to Mark between customers and he is surprised to see I'm still waiting so he does the right thing and tracks down the paperwork and the business mgr. They both apologize but I must admit I'm not very forgiving at this point. A couple of initials and signatures , less than 5 minutes and I'm out. It's now just after 5pm. Total time this visit 2.25 hours. Overall : 9 hours 15 minutes in three visits over a 10 day period.Now here's my question ; xxx took so loooong ? If there are office malfunctions, errors, staffing issues and the like it's not the customer's problem. Please improve your priority skills , customers do not enjoy feeling second class. I kind of felt like the customer standing at a register checking out when the phone behind the counter rings and all of a sudden that becomes the priority for the merchant. You should not forget the person standing in front of you, they were first ! Needless to say I am very disappointed in your company's customer service but I certainly hope it improves when it comes to mechanical maintenance or you will lose my future business.
A.Mahon
Jul 15, 2016
We purchased used pilot and the process was pretty stress free...the sales people were very friendly and easy to talk to but after they get you out the for forget about it! My battery died about 3 weeks after purchasing the vehicle....I was unloading groceries with the overhead lights on...lights were on less then 5 min When I called to inquire about it they wanted to me to bring down the vehicle (I live an hour and a half north) when I asked if it was covered by warrenty she said it was doubtful and that they'd need to actually see it to test it them selves. When I explained that I didn't want to drive an hour and a half with 2 young children the woman said she would need to call me back...when she did she told me it wasn't covered by anything and pretty much good luck. Also, we've been waiting to hear about the second key that was supposed to come with the pilot...a month later and we're still emailing and playing phone tag....our salesman no longer works for mohawk so now we're back at square one. Even tho their sales pitch is great as soon as you sign you're out the door...just like every other car dealership!
Nondo Jr.
Jul 15, 2016
I remember the last car I purchased from this dealership (2014 Honda Accord) and the incredible sales person ( Jen DiCerio) and Manager ( Michah Troncone) that made the experience easy and fun. Well Mohawk Honda you didn't disappoint. From your MXP Team in Kelly Simone and Tiffany Szemplinski and the warm reception I received to the introduction to Sales Person Camren McKenna who again made buying a car fun . His knowledge of the vehicle (Honda CRV) and pure joy of what it means to giving quality sales performance, Even on the day of delivery, when we all know things can get crazy ( lots of people there to take delivery as well) he maintained his professionalism and got it done with the help of Finance Mgr Nate Gagnon. Thank you Nate! Big shout out to Amalia Daviero who did and excellent job on explaining all the features of our new Honda CRV. Best of luck Amalia!! My wife and I are extremely pleased.
twopilotowner
Jul 15, 2016
We were looking for a pilot. The dealer closet to us only had 7. I checked out your website you had 48 on the lot. I listen to Lavack on the radio he said you guys know what you doing. He doesn't know a lot about sports but he must be right about something (only kidding). We came an extra 40 min. to your lot and it was worth it. We felt comfortable and confident with our purchase. We came in looking for an EX were given both prices. The EX was a bit of a strech for us so we decided the LX was a better fit at this time. Everyone was supportive and professional toward are choice and the EX was not brought up after that. Even though you had quite a few more of them and they had a hire price tag. I really appreciate not being made to feel like I was obligated to buy the EX. Anyway I will stop rambeling now. You have a great staff you should be proud of them. I wish I lived closer so they could do my service.Your new customer Kevin L Havens
wth150
Jul 15, 2016
I have never spent as much time at a dealership as I did at Mohawk Honda, and I've never seen the time go so quickly at a dealership as it did there. The lease on my car was about to expire, and while I was pleased with my Toyota Camry, I have always liked the Accord and wanted to see what Mohawk Honda could offer. My salesman, Bobby Taaffe, was extremely knowledgeable about the features on the various Accords and knew what questions to ask regarding what I expected in a car and what was most important to me. We went for a long test drive, and when I chose the exact model I wanted we took that car for a short drive to ensure that I was comfortable with my choice. The car was immaculate when I took possession of it, and Mohawk Honda even returned my Camry to the Toyota dealershipThe finance manager, Nate Gagnon, was very clear in explaining the various protections I could purchase for my car and never once pushed me into buying them, instead allowing me time to consider each option.Amalia Daviero, the Delivery Coordinator, was very patient in explaining the technological features of the car to someone who is not exactly tech savy. I appreciated her follow-up phone call and her confidence that I would eventually figure out all the gadgets and systems.Adding to the positive experience at Mohawk Honda was the musical entertainment which is provided on Saturdays. Between the helpful and welcoming employees and the relaxed atmosphere created by the music, what can be an experience filled with anxiety turned out to be a pleasant experience instead. Because of the employees at Mohawk Honda, I was excited about getting a new car. After all, that's the way it should be. Thank you, Mohawk Honda!
Sara Melber
Jul 14, 2016
John and Mike did a great job helping me find a great car with a reasonable price. This was the first car I took a loan out for and six months later I'm still happy with my decision. I would definitely recommend Mohawk Honda to anyone they made the process easy and painless.
Saurav Pal
Jul 14, 2016
I definitely recommend this Honda dealership to everybody. Had a great Car buying experience and got a great deal..........The Sales Associate Emily Cassey was very helpful and answered all my questions promptly.
gratefulbuyer
Jul 14, 2016
I purchased a new car at Mohawk Honda yesterday. I am so glad I decided to go to their dealership. Prior to my visit I called and was given useful information by an internet sales consultant. It's the reason I decided to travel a bit farther from home and it was worth the trip. My sales associate on site was also knowledgeable and thorough. I was satisfied with the price offered on the car I wished to buy. The amount I was given on my trade-in was very reasonable. The financing offers were clearly explained and the sales associate and the finance manager were patient as I asked many questions and took time to weigh my options. After purchasing the car, I met with a delivery coordinator who took me through all the features on my new car and gave me her full attention as I asked questions and worked through unfamiliar features. Every step of the process felt positive and productive. I am really grateful to the whole staff for making what is often a stress filled experience so enjoyable. Thanks to everyone. I will recommend Mohawk Honda to my friends and colleagues.
Lekesner
Jul 14, 2016
Thanks to Mohawk Honda for a fast and stress-free buying experience. Ashley, Katie, Johnna, Joe, online, email, phone, in-person, and delivery to my home. Excellent job everyone. Especially Katie!! In another 12 years, when this Odyssey hits 259,000 miles and 12 years old like the one I replaced today, I expect you to be managing the dealership, and you can sell me another one.
Julia
Jul 13, 2016
From the moment I first walked in the showroom to the time we drove away a few visits later with our new CR-V we were treated in a very friendly and professional manner. This was not an easy task because of a surprise development that caused both parties to drastically change the deal that we thought was in place. Thanks for making a possibly bad experience into a very good experience.
Lauren
Jul 13, 2016
Everyone I dealt with at Mohawk Honda was so personable, friendly and knowledgeable that they made the whole process a very stress-free experience. I love my new car and would highly recommend Mohawk to anyone!
linloo30
Jul 13, 2016
I have bought and leased several cars over the past 25 years. This is by far the best experience I have ever had. Brad's knowledge and attention to detail made every decision easy. This is the first time I have walked away from a dealership without having second regrets or second guessing myself.
maudette
Jul 13, 2016
AJ did a Great job. He was the best to deal with making us feel like we had been friends forever. The entire experience was about what we wanted and what he could do to give us the car of our dreams. Our goal was to buy a used car and we ended up buying a new one based on the great deal we received. There was no pressure from anyone. AJ, Steve, and Bekkah made us feel like we were the most important people in the showroom. I'm sure we will become lifetime customers of Mohawk Honda.
Natalia1234
Jul 13, 2016
When I went to Mohawk I was simply looking for some options and was not sure if there was anything they would be able to do for considering my circumstances. That was not the case, Neil and Tom did everything they could to ensure I was getting exactly what I wanted. They made some possible that I thought was going to be impossible. I felt no pressure and I honestly trusted them. It was such a great experience with great down to earth people who just like to help others. THANKS FOR GETTING ME THE JEEP OF MY DREAMS NEIL!!!!
Subie
Jul 13, 2016
Everyone from our salesperson, Lindsey Haraden to our Finance Manager Nate Gagnon to our delivery coordinator Amalia Daviero was SO professional, patient and kind. We had a few hiccups on our end and they worked very efficiently to overcome these hurdles with us. We really appreciate everything that Mohawk Honda has done for us. This is our 2nd purchase through them. We liked them so much 4 years ago that we came back and got 2 new Hondas this time. We love the cars and working with this staff is always a pleasure. Definitely recommend them 100%!
Nicole79
Jul 12, 2016
The staff were very friendly and were knowledgable about their products. The facility was inviting and family friendly. The finance department was able to get my pundit where I needed it to be. Overall, a great experience!
Ginap
Jul 12, 2016
Car buying has always been one of my MOST HATED tasks. Until now. Dealing with the folks at Mohawk Honda was actually a PLEASANT experience! My new Civic is BEAUTIFUL and Nick and Lindsay made everything so easy. Nothing left to do but enjoy my new car!Gina Paoni
Kristen
Jul 11, 2016
I have been a car owner for 30 years now. I am on my 3rd Honda. My husband on his first. We use this dealership to service our Honda's all the time. This dealership is by far the most honest and fair place I have been to. I have been to Honda Dealerships in Massachusetts, California and a few here in NY until finally settling on this one. I have never had a bad experience. I call Nick F. when I need my car serviced and he is always so professional and gets right back to me. He will let me know when there is a coupon available and he's also alerted me to things like my inspection sticker expiring, etc. A car dealership with Integrity is hard to come by these days!
Christine2
Jul 11, 2016
I came from Massachusetts because I heard from my daughter, who bought 2 Hondas from you, that she had a great experience with you. She was correct. One black 2014 Honda Accord on your lot and I fell in love. Ric Jesmain was my sales person , he was very pleasant and helpful. Also professional, courteous and made the whole process easy. He went out of his way to try to let me drive the Honda home that day. It was OK when that did not happen, I was confident that my car would arrive here the next day. It did, Vince drove it over, he was so pleasant and kind. Also, helpful as we traveled through the necessary process. I was so glad to have him with me. What a great guy! Ric has followed up with me since I have my car, I am very impressed and grateful. Also a great guy! Needless to say, I am very happy with all the services provided, and love my car. Thank you for such a great car buying experience. I would recommend Mohawk Honda to anyone. I am happy to have your name on my car.
Emily Daigneault
Jul 11, 2016
Staff was friendly, service was fast. Credit approved quickly and they have me a great rate.Car is absolutely beautiful and runs amazing. Highly satisfied with John Potenza and Nick Lahut, along with Stephen Christian.
Carmom24
Jul 9, 2016
My experience with Mohawk Honda was the best. After going to two other dealers this was the best. I should have gone here first. Travis Landry was very knowledgeable and very experienced in helping me with the decision of choosing this car.
NVZ0403
Jul 9, 2016
This was my first time leasing a car and I was a little nervous when I finally took the leap and went to Mohawk Honda. My husband and I walked in to our appointment with Camren McKenna, knowing we wanted to lease one of the 2016 Civics and having a specific number worked out from our budgeting. Camren listened to everything we had to say, asked poignant questions to help focus exactly what we were looking for in my lease, and offered extremely helpful insight. He worked with us to reach a payment that was even better than we had hoped, as there was a special going on at the time. Through his experience and the fact that he cared about us not just as customers but as people, Camren made this a pleasant, quick, and easy experience. I know we'll continue going to him for any future car needs!
krishna123
Jul 9, 2016
I really enjoyed the buying Honda Accord ex-l 2016 in Mohawk Honda. It is very nice experience. Neil have me the good deal. Also I would like to thank the Samantha ,Internet sales coordinator who have helped in getting the best deal.I will refer some of my friends who are looking to buy Honda vehicles.Krishna
LoveMyCRV
Jul 8, 2016
We chose the dealership due to its location and we were very happy with the friendly and relaxed atmoshere . We did not feel pressured at all .
Barb1256
Jul 8, 2016
Dean was very through, helpful and no pressure. From Finance to the young lady who gave operating inst. was a great experience. Thank you for making the sale possible.
cja21969
Jul 8, 2016
Great dealership. Sales people were friendly and eager to help without jumping all over you as you pull in. I found a new used/used car and I live it. Mark Ellis was very helpful.
Dnotar
Jul 8, 2016
The help from everyone at Mohawk Honda was fantastic! Lindsay and Rachel especially were beyond nice and friendly and I will absolutely be back and recommend all friends here!
Satisfied Buyers
Jul 8, 2016
We have bought over 14 cars from Mohawk Honda. We recommend working with Camren McKenna for great service, personal attention and fair pricing. Mohawk Honda had the car we wanted in stock and ready to go within 24 hours. We maintain our service through this dealership and don't even consider going elsewhere.When we approached Camren with a concern, it was dealt with in an extremely timely and professional manner. Thank you Johnna for listening to our concerns. Greg was very helpful with negotiating a fair deal.Caitlyn showed us how the new equipment in the car operated and maintained a positive attitude during some initial glitchiness with our phones.This was overall a postive experience and we will maintain our relationship with Mohawk Honda and look forward to working with Camren when it comes time again to purchase a new vehicle.
tommyk
Jul 8, 2016
They make it easy. No games, straight forward and thorough. Fun trusting atmosphere.. Mohawk has great owners, management and staff who really like their jobs. Stop in and you will see. Thanks Nick and H
phimom
Jul 7, 2016
Mohawk Honda is both professional and easy to deal with. We have purchased several cars there for ourselves and have recommended them for our friends. Brian McKenna has been our Honda salesman even before the dealership moved to Freeman Bridge Road.
Mbm
Jul 7, 2016
Mike Bennice was extremely helpful! He and Nick are easy to talk to and are patient and offer excellent customer service! Mike was ready to try and get my new car ready for me the same day I came in so I did not have to drive from Herkimer another day. He definitely went the "extra mile" on customer service! I am really enjoying my new CRV!
Darlene
Jul 7, 2016
Thank you Neil. It has been a pleasure doing business with you. I appreciate all your help and the follow up calls and emails. I will send family and friends to this dealership.
America1
Jul 6, 2016
After contacting Mohawk Honda, Tricia Plagenza scheduled a test a drive and set me up with Neil Peabody, our sales consultant. Both Neil and Tricia made us feel very comfortable, we did not feel pressured what so ever. Jason Romano in parts, was also very efficient and helpful, when we wanted all season mats! I would recommend everyone at Mohawk Honda we spoke with. The overall experience was the best I have ever had at a car dealership.
sbogue76
Jul 6, 2016
Where do I begin? I've bought numerous cars, used and new, from many different dealerships, and I have never experienced such an amazing and easy experience, as I did working with Camren McKenna and Steve Christian. From the moment we walked through the doors, to the moment we were driving out of the lot with our minivan, the process was smooth, all because of Camren's expertise and Steve's ability to help with financing. Specifically, I wanted a minivan since my kids are getting older and need more room. Camren knew exactly what I was looking for after a few, brief questions and the perfect fit was found. He wasn't annoying or pushy, in fact, he was so understanding and knowledgable, I never once felt pressured. The financing was made simple thanks in part to Steve and his willingness to find the perfect loan for us. On the day of pickup, the van looked sparkling new though it was used, and everything was quick and very pleasurable. After shaking hands with both Steve and finally Camren, I can honestly say I will not only recommend Camren to all of my friends, but am already planning to buy another vehicle from him when the times comes again in a few months for my husband. Thank you Mohawk Honda, Camren and Steve. You now have lifetime customers due to the honest and personable disposition of these two gentlemen. One very happy customer,Shireen Bogue
Jessica C
Jul 6, 2016
Damon was the salesperson for myself, my boyfriend and my best friend. He went above and beyond to help us achieve what we wanted and needed. It was also great to see that everyone working at Mohawk Honda genuinely seemed like they wanted to be there and had a great work ethic.
Lanya519
Jul 6, 2016
They helped me when no one else could !!! Thanks Damon Luton he was great in accommodating my desperate vehicle needs ! I walked into the dealership said I needed a vehicle yesterday and I walked out the same night with the vehicle I wanted most ! No doubt Mohawk Honda is the best !!
Jan D
Jul 5, 2016
Everyone at this dealership was welcoming- felt like walking into a family affair... I purchased a used vehicle and was treated well throughout the process by Camren,Steve and Nick..Definitely recommend.Noticed that service waiting area is clean and comfortable for future visits as well--
davem2424
Jul 5, 2016
From the time we went through the lot and walked inside to the very end driving away in my daughter's new car, it was a very easy transaction and pleasurable experience.Whitney was terrific.
Erin S
Jul 5, 2016
Brian and Joe made the process as simple as possible for me. I would definitely recommend them and Mohawk Honda to my friends and family!
mjt
Jul 5, 2016
I have owned Honda's for years, this is my first time dealing with Mohawk Honda and I have to say it was pretty simple sale. Let's face it no one likes the car buying process, but at Mohawk it was not the usual torture. I left feeling like a made a good deal, not the usual "I could have done better". They had the car I wanted right on the lot, from the first time I stopped in till driving away was a mere 48 hours. Lindsey was great!
RV Grandma
Jul 5, 2016
I came in to look for used vehicles that had enough power to tow my RV. I gave myself two weeks to try out various vehicles, and the Honda wasn't even on my list of options. Brad showed us a beautiful 2014 Honda Pilot and after driving it, I was sold! My first car was a Honda and I've always loved them, but I didn't realize the power the Pilot has. Brad helped me realize that I only tow the RV 4 or 5 times a year but I drive everyday, so I needed more than a towing vehicle. He answered all of my questions, was very friendly, understanding, and helpful and arranged for several changes I wanted. My new Honda Pilot has created a stir in the neighborhood as everyone comes out to look and marvel.
Mace107a
Jul 4, 2016
I dealt with many people during my time at Mohawk Honda and everyone was great!! Damon was my salesman and he went above and beyond to make sure things went smooth. Everyone there was great and very accommodating. I highly recommend this dealership. I will definitely be doing business there again and recommend friends and family to go there!!
katesteins
Jul 3, 2016
I was hopeful going into Mohawk Honda after viewing their used car inventory online and found what I've been looking for. Lindsey Haraden was a pleasure to work with. She handled everything as a professional and made sure I was getting the best deal possible on a Certified Pre Owned vehicle. At the end of the day, I said goodbye to my 2005 civic and drove off in a 2015 civic. The car is everything I wanted and more!
You'llBeBack
Jul 3, 2016
I purchased a certified pre-owned Honda Accord yesterday and the purchasing experience couldn't have been more pleasant. Mohawk Honda staff were nothing but attentive and personable. Within seconds of my submitting my email Kelly Blue Book appraisal, Brandi called and left a voice mail. Travis met us in the parking lot and walked us through the entire process from test drive to trade in to purchase. Nate got the financing done efficiently and professionally and made us feel like we got a good deal. Caitlyn helped with me with the new (to me) car electronics systems without making me feel like an idiot. Mohawk Honda has excellent staff.
D123
Jul 2, 2016
It's challenging work to get a fair deal at this dealership. It takes persistence. I would recommend saving the time and hitting up one of the other local Honda dealers where they wouldn't start the negotiation at nearly 10k off from where you end. Ridiculous. I'm still hesitant I got a fair deal....oh and additionally.....check your car thoroughly. I had to bring the car back the very next day to have the multi display completely replaced. Sweet right? Oh....and I'm the one who has to deliver them the Lein payoff letter? Rude.
DJ7216
Jul 2, 2016
Bobby Taaffe is our kind of sales guy. Not pushy and easy to talk to. Mohawk Honda had the vehicles we wanted to choose from and a deal that really fit our needs.
Dody2016
Jul 2, 2016
Best experience leasing a new car. Mike was knowledgeable and didn't pressure me in anyway. Followed through on everything he said and was honest. Rachel was thorough in explaining the options and got answers to any questions I had. Great team. Friendly
Linda S.
Jul 1, 2016
Wow! My experience with Mohawk Honda was great from the moment I walked through the door. Camren McKenna was the sales person I dealt with and he was quite pleasant, very knowledgeable and extremely patient. There was never any pressure; simply a pleasant experience from start to finish. Nick Lahut was also very helpful explaining all the dashboard functions. I will highly recommend Mohawk Honda to everyone looking for a new or used vehicle.
Happy Happy Customer!
Jun 30, 2016
In all my years of car buying, I have never had such a great experience.Tricia Plagenza went out of her way and made this the easiest sales process possible(over the phone)!Brian McKenna made the delivery process run smoothly!Eric O'Reilly made the deal so easy, and beat the other dealers (carbone honda) monthly payment by $40.00!Stephen Christinan made the financing so easy, got me the best rate possible (beat my credit union) !What a great team, and what a great experience !!!It's worth the trip !!!!!!!!!!!!!!!!!!
Bob & Karen S.
Jun 30, 2016
I had a great experience. The sales person I dealt with (Travis Landry), and his manager (Scott Risley) were excellent. They were honest, straightforward and followed through on the price quote they gave me with out any pressure. It has been my best car shopping experience in a long while. I definitely would recommend Travis, Scott, and Mohawk Honda if you are looking for a new car!Bob & Karen S. (Ballston Lake NY)
Pmayathome
Jun 30, 2016
From initially making an appointment through picking up our "New" certified Honda our entire interaction with Mohawk Honda's staff was an enjoyable experience. I give this dealership an A-plus rating.
Taytayohjay
Jun 29, 2016
My Mazda lease was up and I really wanted a Honda .. Mohawk Honda was definitely the right place to go !! Nick bonarrigo and Camren McKenna hooked me up with an awesome Honda Accord!! They made everything super easy! The best costumer service I've dealt with in a while! Thanks again boys! If your looking for a new car go check them out!
Vgang
Jun 29, 2016
We worked with Damien Tucker and he was very Helpful, answer all our questions and follow up in a timely manner. He found us the perfect car for our family and we are a very happy customers!!
hpesoj59
Jun 29, 2016
Nick B was highly professional,personable and driven to satisfy your needs and ability to purchase a vehicle. Linda provided us with her knowledge, personality,and passion to answer all of our question and created a rapport with us to create a pleasant experience with our car purchase
Kelly99
Jun 29, 2016
I went in just looking at the cars, and thanks to our wonderful salesperson Neil I was able to walk out with a beautiful Honda Civic. I was all stressed and Neil made it relaxing. He is a great guy and if anyone needs a new car I would totally recommend Mohawk Honda and our sales agent Neil. Thank you toMohawk Honda and Neil for making this dream come true for me..
CR-V X 2
Jun 29, 2016
It all started with Ashley, I gave her a challenge to meet my payments or beat them on one of my cars, but she had to replace two cars for the same or less payment, and she did, She set us up with Carmren who was very friendly and professional. We are now enjoying are new CR-V. Also would like to say thank you to Nick Lahut for going all the new items in our CR-V. Again Thank you!!!!!!!!!!!!!!!!!!!!!!
Civic Buyer 2016
Jun 28, 2016
Most important thing by far on my end is price, and Mohawk did great in that area. Compared them to many local dealers, and found that they were absolutely the best deal for the vehicle I was purchasing.That said, I negotiated the vehicle price ahead of time, but when I went in to finalize the paper work I was at the dealer for about two hours. Not hugely unusual, but surprising. Even more surprising was that when I went in to pick up the vehicle ~5 days later I had to wait over an hour to actually take possession. The vehicle had clearly not been prepared prior to my arrival so the crew had to rush to get it into shape. Again, not a huge problem, but surprising considering the lead time on my purchase.Overall, I would definitely recommend Mohawk. They hit the target on the most important aspects - price and honesty - and the customer service issues are definitely unimportant in comparison. That said, if they can improve on customer service in a few easy areas my 4 star would easily become a 5 star review.
Lovecraftlegacy
Jun 28, 2016
I had an amazing experience with Mohawk Honda!! Between Camren McKenna, Andy Guelcher and the rest of attentive, knowledgeable staff, I was able to narrow down my selection, and drive away in my new 2016 Pilot Touring in style!! Andy was so down to earth, and I felt like we grew up together, very rare to connect to an individual on that level! Camren is funny and easy to deal with, I'll be sending any and all friends and family members looking for a new car his way!!
Kathy M.
Jun 27, 2016
My husband and I have owned only Hondas for more than 25 years. We followed our salesman, Mark Ellis, from an Albany County Honda dealership to Mohawk Honda in Scotia, NY because he's a truly awesome individual who always takes excellent care of his customers. Mark's extensive auto knowledge and ability to get his customers the best deals made our new CR-V purchase a great experience . We highly recommend Mark Ellis and Mohawk Honda.
martinciaccia
Jun 27, 2016
I was in the negative on a used Mercedes that I had driven for a little over a year. Nick Bonnarrigo and Damon Luton set me up with a brand new Honda Accord 3 year-lease. The transition was seamless. Within 48 hours of walking in the door, I was driving away in my brand new car. These guys know what they are doing. They know what real customer service is, and I recommend them to EVERYONE!
NikiB
Jun 27, 2016
I've now bought 2 vehicles from Camren at Mohawk Honda and have had a wonderful experience both times! I travel over an hour to go there instead of going to my local Honda dealer. Excellent service and a pleasure to work with! Don't forget to ask for Camren!! Very knowledge and knows exactly what I need and want! I highly recommend Mohawk Honda to everyone, especially my family and friends! I have had several friends buy from them within the past year.
Wilbur,Debra 018
Jun 27, 2016
I just drove home in my brand new vehicle and couldn't be more pleased. My experience from start to finish was excellent. I am confident that I got the best deal possible on a phenomenal vehicle. My new lease was coordinated by Mark Ellis and from the beginning I knew he wanted to make sure I was well taken care of. He and the rest of the staff were so accommodating. When my lease is up I plan on returning to Mohawk Honda and I will gladly recommend them to friends and family.
willie1
Jun 27, 2016
Went in with intention to buy and 2014 or 2015 used crv honda, came away with a 2016 honda accord.We delt with Frank kinch , he was pleasant and gave us a good deal on the car.Love Honda"s so its hard to say anything bad.Occasionally we have oil changes on our honda and the place we bring it to said he doesn't like honda's (tongue and cheek) because things rarely go wrong.Linda CorteseGlenville, NY
KP
Jun 26, 2016
Dean was a pleasure to work with - he made the car buying process easy. He was very friendly - no complaints at all! Would definitely recommend.Caitlyn and Bekkah did an excellent job of showing me about my new Honda Pilot (I had no idea it was only their second day - they were great!).I was disappointed that my brand new car had not been thoroughly reviewed prior my signing the paperwork and getting in it; there were several scratches that needed compound and to be buffed out prior to my leaving the dealership. I would expect that be taken care of prior to the customer getting in the new vehicle.
kraff49
Jun 26, 2016
I leased a 2013 Accord Sport for 3 years and decided to purchase the vehicle at the end of my lease. I was a little apprehensive about the transaction due to an incorrect credit score on Credit Karma, plus monthly payment amount, interest rate, etc. Right away Lindsey checked my FICO Credit Score and I was so relieved.... FICO score was 104 points higher than Credit Karma... With much relief on my part Lindsey walked me through the purchase process, I met with Steve in Finance.. and purchase was done easily within a couple hours. I will fully recommend Mohawk Honda to my friends and family, refer them to Lindsey. I am a Mohawk Honda customer for life!
Happy Honda owner
Jun 25, 2016
The people at Mohawk Honda are some of the most friendly, caring people I've had the pleasure of working with. They were able to help me and give me a great deal even though my trade in was in rough shape. Thanks to Nick, Brian and everyone else at Mohawk Honda.
loyalcustomer
Jun 24, 2016
Being loyal Honda Accord buyers, my husband and I purchased a new Honda Pilot. Lindsey and Rachel were very knowledgeable with this vehicle and the whole experience went very smooth. We appreciate the fact that we were acknowledged as loyal customers of Mohawk Honda. Thank you.
AKtrain14
Jun 24, 2016
My family has purchased and leased three Honda vehicles from Mohawk Honda and specifically Mike Bennice. He is knowledgeable, approachable, and the best to work with. I wouldn't go to anyone else or any other Honda dealer!!
Cleary, John
Jun 24, 2016
Scott Risley, Bobby Taaffe, Travis, Steve Christian, and Rachel Dobies made the experience of purchasing a 2017 Honda Ridgeline at Mohawk Honda an absolute pleasure.
EDWARD CHALANICK
Jun 23, 2016
Mike is a fair straight forward guy. I bought my car 8 yrs ago from him and was happy with it and decided to go back to him again.
Falvo18
Jun 23, 2016
My husband and I were greeted immediately in the parking lot and the whole transaction was very smooth and easy. Camren was extremely knowledgable, personable and professional. Greg was willing to go the extra mile to ensure us with a convenient way to receive our car- they delivered! (We live 2 hours South). Justin, the car transporter was great too! Overall, a wonderful experience. Thank you to all involved!
Nantista1
Jun 23, 2016
Thank you everyone at Mohawk Honda it was so easy and stress free to obtain my brand New Honda Accord 2016. A special Thank you to my Best Sales Person Mark Ellis. Pleases do not loose this person as he is an asset to your Business and Team. I am telling everyone about this dealership :)Thank you again Everyone,Ellen Nantista
Trex1993
Jun 23, 2016
Frank Kinch was pleasant and helpful. The detailing on the new car was incomplete. The Windows/review mirror still had sticker residue and the fog lights do not work. Unfortunately this was not discovered until we got home and we now have to bring the car back in. Frank was very responsive to this difficulty. Getting the car in at a convenient time has been a frustrating process. Also the car pick up process took two and a half hours. No excuse for that.
Tcarroll62
Jun 22, 2016
Everyone was so friendly and helpful! I couldn't be happier with our purchase. Cameron was terrific.
Accord EX-L Lover
Jun 22, 2016
Derek Lahut was exceptional in assisting me in trading my car for a brand new Honda Accord EX-L. He was extremely professional and really worked with me to get the exact car I wanted. His supervisor or if not supervisor, the woman who worked with him to give me the numbers was not nearly as cordial. She was pretty blunt and snippy. Good thing for Mohawk Honda that I could work directly with Derek to close the deal. I LOVE my car and Mohawk Honda....and.... truly am glad I got Derek as the salesperson! He definitely "went out of his way to please me"!!! :)
Bonnie Lennon
Jun 22, 2016
This is the second time we used Mohawk and If I go for service or to buy a new truck we are treated with kindness and RESPECT Everyone one is friendly and always smiling I well NEVER go anywhere else.
Joe1632
Jun 22, 2016
Our experience at Mohawk Honda was excellent. Our Salesman Taz Amhed was very patient & friendly. He went out of his way to make our purchase at Mohawk Honda a wonderful experience. There was also Nick Lahut who stepped us through all of the features on our new Honda CRV Touring. Again he was also very friendly & patient. . I would highly recommend anyone looking for a new vehicle to make Mohawk Honda your first choice.
GoBucks
Jun 21, 2016
Great service, great car! All personnel were friendly and professional and caring! We feel really good about the process we went through and the outcome is fabulous. We appreciated the assistance of Frank, Nick and Joe. They knew what they were doing and made our whole experience top notch.
GregZ
Jun 21, 2016
Great experience and made easy & fast... Michael Martin was a pleasure to work with. Made a deal on lease for Accord and could not have gone smoother.
Liss812
Jun 21, 2016
I did a lot of online research to find the exact vehicle I was looking for. I found it at Mohawk Honda through TrueCar. I'd heard great things for years about Mohawk Honda. Brandi e-mailed me about the car I was interested in, but she wasn't pushy. I scheduled a test drive, and Brandi was very accommodating to my schedule. I walked in the door at 4:30 pm & met with Katie, who took me on a test drive. I did get a little less than I was hoping for for my trade-in by about $1,500, but it's alright. The finance guy Mike got me financed super quick, and I was out of there in my new car by 8:00 pm. Quickest, cleanest, friendliest car-buying experience EVER. I didn't feel like anyone was trying to get anything over on me, and I wasn't pushed or rushed. My husband used to be a car salesman, so I know the routine. I ended up paying exactly what I expected, and came to terms with not getting quite the trade-in value I was hoping for.
mkcarroll
Jun 21, 2016
I've dealt with another local Honda dealership and Mohawk's customer service was by far the best, would definitely recommend them to family and friends and will be conducting future business with them.
Bgreenhalgh
Jun 21, 2016
Best experience thanks to my awesome car salesman, Tas! He was patient and did everything he could to work with me!
eileen
Jun 20, 2016
Excellent customer service!! This is our second purchase at Mohawk Honda in a year--they work hard to make their customers happy :) We have been very pleased -Thank you !!
Jane
Jun 20, 2016
Mohawk Honda is a great dealership to work with. I traveled from tree hours away to purchase my vehicle. Everyone was very friendly and my vehicle was ready the same day I bought it.
KerriW
Jun 20, 2016
A big thank you to Tricia Plagenza, Tim Pilipovic and everyone at Mohawk Honda for all the help they gave me in surprising my daughter with a new 2016 Civic. My daughter hasn't stopped smiling and loves her new car. The balloons, flowers and all around congratulations from everyone was such a personal touch. Proud to be part of the Mohawk Honda family!
Micsiggy
Jun 20, 2016
Highly recommend Mohawk Honda for their ease to do business with and especially Lindsey! Simple processes, walked us through all the steps and very friendly, warm environment. Would definitely go back in the future
Toria E.
Jun 20, 2016
I got my first car ! Service at Mohawk Honda Is Great ! Fast and simple ! They make sure all questions are answers ! I highly recommend this dealership.
Nanis iced Tea Maria Gallo
Jun 19, 2016
Mohawk Honda is in its own league. The professionalism and efficiency of every staff member was outstanding, and nothing I've seen in any other dealership. From the moment the door was opened for me to the second I drove away everyone went out of their way to make sure I was happy. Laughing with the numbers/finance guy? Hi Andy! (Even though he isn't a Red Sox fan-boo) Where else does that happen? From the second I sat down Lindsey did everything she could to make sure everything ran as smoothly as possible, and boy did it. Rachel was so sweet, showing this old lady the ins and outs of the settings on my new CRV. And Nate made the last interaction there more than pleasant as well. I walked out of his office and Lindsey handed me my keys and I said "That's it?" lol I'm on vacation with this beautiful, safe new car and I am so grateful! My neighbors came over to look at it and loved it and I said let me know when you're ready because I have a girl, her name is Lindsey and you have to go see her...
smith1946
Jun 19, 2016
Mohawk Honda is wonderful. Every person there is extremely nice. Never been treated this good any where we have bought a car.Will always come back here and recommend them to anyone
Amylou
Jun 19, 2016
This was the best experience I have had buyer a car. There was no drama, no beating around the bush and straight forward and real. I was able to get what I was looking for and would go back to them again!! Thanks Brian McKenna and your team!
MP
Jun 18, 2016
We leased our third Honda CRV from Mohawk Honda. Our salesman, Brad, was friendly and knowledgeable. We recommend Mohawk Honda to anyone looking for a vehicle.
Jun 18, 2016
We really appreciate the help that you extended to us, you never seized to find a way how you could satisfy our need. It turned out to be very smooth that helped us decide. It was an experience worth all the long wait.
Wildmanmarsh
Jun 18, 2016
My wife and I appreciated everything about Mohawk Honda. They helped us figure out what vehicle was the best for my wife and I. They found a vehicle that matched our needs and our budget. They were reasonable and reduced their price to the fair market value after my wife and I shared our online research with them. I cannot recommend them or. Ask for Damian Tucker. He is friendly, professional, and genuine. We did not expect a used car salesman to be as friendly, forthcoming, and pleasant to work with.
XtremeRM
Jun 18, 2016
Is something you don't see everyday, just like finding a great dealership with the vehicle that fits your exact wants/needs to a "T". When I arrived at Mohawk Honda I can tell you it wasn't my first stop but had a feeling it would be my last. Mohawk claims that they are the #1 volume dealer in the region but they should not stop there as they had the best inventory, best staff and the semi-low pressure sales tactics make car buying great again. I am glad the days of old where "your keys for your trade are missing and take another look at our car" are gone. Finally I can't say enough about Tim P. His disposition and ability to adapt to his customers' style are second to none. I hope when it comes time to replace our next vehicle to work with Tim.
Kevin M Litz
Jun 18, 2016
Nick - Technology - Very good and excited about purchaseFrank - Sales - Excellent and very informative. Explained everything about the carNick B - GM - Exceptional and welcoming
Mack15
Jun 18, 2016
The workers at Mohawk Honda were very friendly and professional from the moment I pulled into the lot, not only showing me they were nice people but that they also enjoyed their work. Dealing with Mike Bennice exceeded my expectations. He showed great respect and commitment when working on my deal and not only met the promised price but over delivered leaving me with more savings. He will be the sales representative I will use when I continue future business with Mohawk Honda.Rachel Dobies was also a pleasure to work with and took extra time ensuring I new all the ins and outs of the vehicle before I drove it off the lot.
kmt
Jun 17, 2016
Recently purchased a new Accord from Brad. He worked with me to get the car because they didn't have it on the lot. They were efficient in all aspects of the process. From finance to delivery.Would recommend this dealer.
Lisacwolf
Jun 17, 2016
Katie Gattuso and her support team at Mohawk Honda made for the best car buying experience I ever had in 35 years. Kudos, Katie! Would rate my experience at Mohawk A+ and will recommend them at every opportunity, including a post on my Facebook page. Thank you, Mohawk! A great team effort led by Ms. Katie Gattuso.
Uticapeeps
Jun 17, 2016
Friendly, willing to negotiate, not pushy at all. The sales person, Damon was extremely patient, knowledgable and helpful. Very personalized attention. Nick Bonarrigo was also helpful and honest!!! The place is run to perfection, to assure the best service you could possibly receive. The inventory is second to none. we did our homework and their prices were the best by far. Gorgeous new Honda Civic sitting in our driveway with NO buyers remorse. You won't regret one stop shopping here. Don't bother with the other Honda dealers in the area, you will end up here.
Norm 1
Jun 16, 2016
I had a very easy and enjoyable experience. I received very friendly and courteous help It was a pleasurable experience.. I would gladly return for my next lease to Mohawk Honda in three years.
Beck1
Jun 15, 2016
I have been looking for a vehicle and this was the second one I saw I looked at.I Immediately liked it. The service was phenomenal. I would go back therein a heart beat. My vehicle surpasses all my expectations. I want to Ashley Taberfor directing me to Mohawk Honda. I would recommend Mohawk Honda toeveryone.
mlbramer
Jun 14, 2016
I was in the market for a car but wasn't sure if I wanted to lease or buy used. I reached out to a family friend, Kelly Simone, Manager of the Exchange Program, and explained my situation and what I was thinking. She got to know more of what was important to me, asking questions about options, mileage etc and offered to run some numbers for me. She got back to me the next day and there were several options in my budget. She set me up with an appointment with Salesperson, Katie Gattuso, who was awesome! She was so genuine, funny, personable and down to earth. She listened to me, never pushed and kept to the numbers that Kelly told me initially, no surprises. I test drove an Accord Sport because even with the additional options and max mileage, surprisingly, it was still in my budget! It test drove great and we decided to move forward and get it! I had no idea that I'd be buying a car and getting it that same day! Katie then set me up with Steven, Finance Manager, who was so great to work with. Never did I feel pressured or uncomfortable throughout the entire shopping/purchasing process. My husband and I brought our 8m old son and when Steven noticed that our son was starting to get fussy he offered for us to do the rest of the paperwork when we return in a few hours to pick up the car to get home for nap time. Everyone at the dealership was so friendly, from the other salesmen who stopped to comment on our son to the front desk staff, to the young lady who did our delivery. For the last 9yrs our family has leased Mazdas, well, no more! Hello Mohawk Honda! I can't say enough about Kelly and Katie, they are knowledgeable, personable and honest with a great sense of humor. Excellent at their jobs and great customer service. I've never been so excited to share my car buying experience before, nor have I used the words: enjoyable, not stressful, and smooth to describe going to a dealership to shop for cars. Thank you for making my experience something positive to talk about and thanks for staying true to your word...going out of your way to please!
newcarowner18
Jun 14, 2016
Mohawk Honda is a super friendly environment and has very personable employees!! I would recommend everyone and anyone to get a car/services from there. They really make you feel like you are apart of their family.
Mike M
Jun 13, 2016
We had a great experience buying a car from Mohawk Honda. Camren McKenna was our sales reps. He was professional, courteous, very knowledgeable, and honest. He was patient answering all our questions. We never felt we were being rushed or getting a run around. The sales management was also very professional and we never felt pressured. I will buy our next car from Camren and Mohawk Honda.Mike M
Ace1234
Jun 13, 2016
At Mohawk Honda I had the best experience buying a car they made me and my family feel important and did everything in there power to get me in a car I will defintally recommended people to shop there
Lisa W
Jun 13, 2016
We recently purchased a 2016 Honda Pilot from Linda Vasko. She was very pleasant to work with. We will definitely be back the next time we need to purchase a vehicle.
crystal horton
Jun 12, 2016
Buying a car at Mohawk Honda is a first class experience! The employees are friendly and accommodating, making you feel like family. Since this is my first time leasing a car, Dean made sure I understood the terms and he took care of all the details. Purchasing a car can be stressful and overwhelming but not at Mohawk Honda! Thank you for the great experience!
Denise Kirker
Jun 12, 2016
Couldn't ask for better our sales person Jason Store was very thorough with all the things that we should know about the C R V he programmed my husbands phone in and just by watching and him explaining everything when I got home I was able to program my phone that alone is a miracle. Thank you everyone that helped us great staff.
Beth Zampol
Jun 11, 2016
I found my dealings with Mohawk Honda considerably less aggravating than most, (No offense! :)However, although being told the truck would be detailed and its engine cleaned, that didnt happen. Perhaps when the spare tire is delivered, those things can be completed.Thanks to Frank Kinch for finding the truck I wanted.
zachcam
Jun 11, 2016
This is my second car purchased from Mohawk Honda. They are very friendly and easy to work with. Any time I needed an oil change or service, they got me right in, no hassle. I wanted to upgrade, they also made that process very easy and helped me to fit it within my budget.
patrice
Jun 10, 2016
I was very pleased with the service at Mohawk Honda. From the first test drive to the purchase, all the folks were very pleasant an informative.
Provostjosh
Jun 10, 2016
Linda went over and above to make sure that everything was quick and easy! Great service and a great environment. We will be recommending to anyone looking for a new vehicle!
Sparks51
Jun 10, 2016
It took all of two hours to close my lease deal. Camren McKenna is a no nonsense, knowledgeable, and friendly sales representative. I would also like to mention that Doug Prichard who delivered the car to my house did a great job walking me through the operation of the all systems in the car. After conducting my research I'm convinced that I got the best deal from Mohawk Honda and will most certainly go back in three years to hopefully make a deal for a new lease.
care28
Jun 10, 2016
I personally have never leased a car, or really negotiated a car on my own so I was a bit nervous. Katie made the process so easy. I told her what I was thinking about, we looked a two different model cars, decided which one was more of a fit for me then spoke about numbers. After the usual back and forth negotiating, we came to a number I could work with. I love my car, I would go back to Mohawk in a heartbeat.
Curt Cherokee Driver
Jun 10, 2016
We had great experience with Jen and the team at Mohawk Honda everyone was very helpful and answered all of our questions. I would recommend family and friends to see Jen for any future vehicle purchase.
Gciarmiello
Jun 10, 2016
Very friendly and helpful staff. Answered all questions we had. We got the exact car we were looking for and didn't feel pressured in anyway. Very happy!
Maureen
Jun 9, 2016
Mohawk Honda always looks out for their customers. Buying this car was easy and painless. Lindsey Haraden is a pro and goes out of her way to please the customer. She is honest and knowledgable, a pleasure to deal with! I will always do business with her and Mohawk Honda.
Momof3
Jun 9, 2016
This is the best place to buy or lease a car! Lindsey was awesome to deal with and she made the car buying experience so easy! And can I also say Mohawk Honda gave us the best price around! Thank you Andy! I would highly recommend.
CADR16
Jun 9, 2016
Frank was awesome! No high pressure sales tactics & very helpful. Ashley was friendly & responsive to my emails. Jason was rude & very UNPROFESSIONAL!! Overall great experience with the exception of Jason.
Destrada
Jun 9, 2016
First I want to say thank you to Frank Kinch! Excellent sales consultant! I came into Mohawk Honda with a lease that I was completely upside down in. Mohawk Honda was able get me into a better deal without increasing my monthly rate! They made it a point to make sure i was able to stick with a vehicle that I am comfortable in and comfortable with the payment. The process to get the car was quick and simple. Frank, made everything as easy and not stressful! Communication between everyone I spoke with was on point! EVERYONE did a fantastic job! GREG I still want my CAR STARTER lol!!! Thank you all again, I have nothing but great things to say about Mohawk Honda! #MohawkHonda #Honda #2016 #Accord
bernie
Jun 8, 2016
We had an extra car in the household that we no longer needed so we went on Kelly Blue Book to get an idea of what its value would be. At the end of pricing our car Kellly blue book asked if we would want to get an instant offer for our car. We indicated yes and filled out some more info on our car and Mohawk Honda was a suggested buyer. We brought our car over to them. They confirmed the info that we had provided on line and we sold our car without any hassles. They made it very easy and were great to deal with.
joecool272
Jun 8, 2016
Were looking to lease a vehicle. Sales staff allowed us to look at several different models before we settled on one. They were pleasant to negotiate with and feel like we got a good deal on the car. Pickup of the car was very fast and easy. Highly recommend.
hondafan
Jun 7, 2016
Their price was very competitive. Sales people are OK. Finally I didn't go with Mohawk because of their finance guy who had zero knowledge of market and too pushy on selling their disastrous service plans. Bob Taaffe and Neiil Peabody were gentlemen, very friendly and accommodating. Unfortunately neither of the two were my direct sales contact. Management was rude and arrogant most of the times. Internet team is ordinary as well and has zero say. They don't care even if you walk away or not satisfied. Overall they were OK in some dept while big disappointment in key dept.
JeanetteAccord
Jun 7, 2016
Mark Ellis Was Very Professional and Polite I Bought a 2016 Honda Accord Touring From Mohawk Honda And Would Definitely Recommend To Everyone Who Is Shopping For A Car
lopez90
Jun 7, 2016
Great experience from the moment i walked into the dealership. There was someone to greet me before i even reached the front door. Damon Luton was extremely knowledgable,helpful and patient with me until we found the right car. Best car buying experience ever! Thank you
Bones741
Jun 7, 2016
Had a few set backs purchasing a used truck through these guys, but they made it right and went way out of their way doing so. Thanks again, left a happy customer.
rb01
Jun 7, 2016
I leased a new Honda today - had a great experience with Derek Lahut who went out of his way to make this seamless. We greatly appreciate it.
Sarah Jenkins
Jun 6, 2016
This was the third or so dealer I stopped at and they were by far the friendliest! This was my first time buying a car since high school, and my car was 11 years old. Tim (my sales rep) was very helpful, patient, and attentive. I had tons of questions and he even made himself available for me to text with questions or concerns throughout the process. Rachel, was as sweet as could be and helped to walk me through all the details of my new car and how to use it's features. They are a great team!
Jflynn425
Jun 6, 2016
My husband and I bought our first used car ever, a 2014 Pilot, back in March. Lindsey was great to work with and we couldn't be happier with the car itself. We will definitely be returning to purchase another vehicle in the future!
dhughes95
Jun 6, 2016
Mike was very helpful throughout the whole process of leasing my first car. He has sold about 5 cars to our family over the years and we have always been satisfied, leaving with a great price and not spending all day at the dealership! I love my new civic and would highly recommend!
Drstas
Jun 6, 2016
Damien Tucker gave excellent presentation of the car I purchased and overview of the dealership as well. He was very helpful in arrangement of this purchase.
pdropper
Jun 3, 2016
I was provided with very professional & informative service & I have no complaints what so ever. My mother is next in line for a vehicle & I have already recommended her when she's finally ready.
supermom
Jun 3, 2016
I found this dealership to be very customer friendly and represented car honestly. I wouldn't hesitate to recommend this dealership to family or friends.
Watermelon
Jun 3, 2016
My interactions here were all very honest and up front - in contrast to the stereotypes given to car dealerships. Friendly and helpful people, a little hard to negotiate with, but they are in the business of sales. Overall great experience.
Edward1196
Jun 2, 2016
Mohawk Honda is always been reasonable dealership when it comes to making a deal. No car dealership is giving cars away, but when I purchase a car at Mohawk I always feel as though I was treated fairly receiving a very respectable deal. I have purchased several new as well as used cars from this dealership and have been dealing with Brian McKenna for about 15 years. The service department is also very friendly and have provided excellent service. I have received Red Carpet Awards for recommending this dealership to friends and friends family members. I highly recommend this dealership!
Moonstar
Jun 1, 2016
Andy and Camren made our long distance purchase a great experience! We were hesitant to buy a car without seeing it. Their customer service was awesome! They sent photos, vehicle history, and made us feel confident in our purchase. They were so right! I couldn't have asked for a better experience. They set the bar high and will receive my business from now on. You can rest assured that they will take great care of you! Painless transaction!
sberben18
Jun 1, 2016
Shopped around other dealerships and there was nothing comparable to Mohawk Honda with the staff and service they provided! I directly worked with Linda Vasko who I highly recommend!
Heather Alikhan
Jun 1, 2016
The staff at Mohawk Honda is phenomenal! They make you feel like a friend, and not a customer that they just met. They go above and beyond to make you feel welcome and meet your needs. Kaitlin Gattuso, was extremely personable and friendly. I won't go anywhere else for my car from here on out. They are everything you would want/need when purchasing or leasing a vehicle!
KingWalters
Jun 1, 2016
I'll start by from the beginning of our journey. The Honda Pilot and our unquenched thirst to drive one home. We started on the internet which Mohawks website was easy to navigate and search for the perfect Pilot. We put in an inquiry and to our surprise we heard back the same day. We scheduled an appointment at our convienance and when we came to the dealership in scotia that's when we met Chris. Mr. Becktoft has a certain draw to him those who know him I'm sure can back me up. He made shopping for our pilot an experience. The best part of it all is how comfortable he made my bloodhound of a girlfriend. She's a tough and demanding customer, as she should be of a dealership. Chris never rushed and never forced urgency upon us as most salesman do and that quality in him I will always respect. He let the car come to us! He was real, honest, patient and gave us options that weren't necessarily in his best interest. We are now customers for life and part of the Mohawk Honda family.... Matthew Walters Ballston lake ny
Marcie jones knapp
May 31, 2016
My team AJ ,Johanna Andy and Tom were excellent. You want to talk about going above and beyond. After spending 4 hours there on a Wednesday, test driving cars that I never thought I could own I walked out with my dream car. My team took the impossible and made it possible. I walked in with a 2012 honda oddessy, I only bought 4 months prior, going through a divorce and not needing a 8 passenger or the high monthly payment I was looking for something cheaper,no money down and lower monthly payments. I feel in love with a jeep wrangler that was on the lot. I don't have great credit and having to roll over some of the depreciation of the oddessy my team work hard to get me financed. With little money down,poor credit,debt with the oddessy and little money down my team got me the jeep I've always wanted,lower monthly payments and a lower APR. WOW what a team. I can't thank you all enough for your time and dedication. This is the forth vehicle I've bought from mohawk honda and I'll be sure to bring my girls there for their first car.
bb12345
May 31, 2016
I was trading in my leased vehicle from a different dealer and received excellent customer service beyond my expectations. I had a fantastic experience would highly recommended it. I ended up with my top choice of car which I didn't think would be possible. Thanks for a smooth, quick and a great overall experience.
Raymond Vasquez
May 31, 2016
No complaints here from my family and I about purchasing two new vehicles for my family. Jen was a true pleasure to deal with and made me feel at ease. She was extremely attentive to our needs and cincerns. Mike in finance is a true professional whose ultimate goal is to have you leave Mohawk happy. To Jen and Mike I would say mission accomplished. I only want to do business here from now on
Romana
May 31, 2016
Mohawk Honda continues to provide the best in professional and genuinely friendly customer service I have ever experienced -- in any industry! My CRV is the 3rd car I bought from Mohawk Honda (and my 6th Honda all told.) I brought my car in today to have it checked because my daughter and I are taking a 3,000 road trip in 2 days. Service Advisor Nicole Kearbey saw me from a distance, recognized me & approached me with a smile. Nicole is truly an asset to Mohawk Honda -- she is professional, super-friendly, shows genuine care and concern for her customers and really knows her job!! On the one hand, I wasn't thrilled to learn that my suspension was shot (2006 CRV) and I needed rear brakes, but I am eternally grateful that both Nicole and the technician(s) who fixed my car were very thorough, ensuring us a safe vehicle and a safe trip. Nicole went the extra mile to put warranty work through for me, and even offered to get lunch for me if I so desired. I would highly, HIGHLY recommend Mohawk Honda and particularly, Nicole Kearbey. She is an incredible asset to the organization. When they say "we go out of our way to please you," they mean it. And they do!
Hondahonda1234
May 30, 2016
Great overall experience at Mohawk Honda... Working with Camren and Andy was a pleasure! I received a great deal on my purchase and excellent customer service. Will always go through Mohawk Honda for our vehicles!
Kirsten D
May 29, 2016
this was by far the best car buying experience I've ever had! AJ was polite and professional but very personable and entertaining! I could tell that he loves his job and really enjoys working with and helping people. My situation was unique in that I was coming off a high interest loan due to some past mistakes, however AJ treated me as a top priority and reassured me that he and his colleagues would make this work. And guess what? They did!! I couldn't be happier with the level of dedication and professionalism that I encountered with everyone I had contact with at Mohawk! I can't wait to buy another car there and work with AJ again!
Kchisamore
May 28, 2016
First experience in Mohawk Honda, what a wonderful overall atmosphere! The staff went above and behind to make our experience seamless. I look forward to see how being part of the Mohawk family feels.
phyllis22
May 28, 2016
I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not done and I could not wait for it any longer.
Blueloever16
May 28, 2016
My first experience was with Ashley- She worked with me even when i was considering another dealership... she truly listened to my concerns... She offered me a price -she knew i wanted the blue car and made the payments be reasonable- i told her i would be in to pick up the car. She was always very positive. When i came in, Ashley set me up with Linda. Linda was a true compassionate saleswoman - She did everything right and always with a smile. This is always a stress time for me when i shop for a new lease - but Ashley and Linda worked together to make this the best experience leasing a new car. I love my car - thank you .Upon arriving at 845 am for out 9 am apt, we were greeted by approximately 25-30 employees (there was a meeting going on and they decided to all clap as my brother and I walked in.. it was priceless)
GaryLC
May 27, 2016
We've dealt with Mike many times, every time is a charm. This deal went without a hitch, Mike even came in on his day off to fix some things that we changed last minute!! :) Highly recommend these guys!!!!!
Taylor Ten Eyck
May 27, 2016
Linda was extremely helpful with my sister and I as we leased our first car (CRV). She very patient with us as we got all our paperwork together and navigated the process!
Mom2benandgrace
May 26, 2016
Katie did a great job helping us today. She made the process of re-leasing smooth and easy. She was able to have our information processed and ready to sign when we came in. I would definitely do business with her again. Very pleasant sales person!!
Happy Sarah20
May 26, 2016
Derek is very knowledgeable on all aspects of car and left no questions unanswered. Excellent salesman. I will recommend him to anyone who asks about my car and your dealership.
Barbara Karl
May 26, 2016
Sales person Brian McKenna most helpful ,friendly and informative. My first experience doing this alone and it was fun.Met Vince who made the deal work with a good trade in. Met a friendly service rep named Brian. The experience with Mike in finance was very pleasant .
battisti233
May 25, 2016
Had a great experience working with Camren. When we get another vehicle I hope to work with him again. Samantha was also fantastic and would return my calls immediately.
Chris1123
May 25, 2016
Thank you Lindsey so much as well as Racheal n everyone of Mohawk Honda. Such great ppl. Thanks for all the hard work thank you
Sooperskip
May 25, 2016
Having had our CRV serviced at Mohawk Honda we felt comfortable looking to purchade here. We arrived at the lot at aroubd 6 PM and by 8 we had an agreement in oribciple. I walked throigh the door and was warmly greeted by a manager, informed him we'd like to test drive a pre-owned Odyssey, and in short order he found someone to assist us. Our salesman, Derek Lahut, was everything you could want in a salesman. He was pleasant throughout the experience, very informative on every feature, helpful in suggesting his thoughts on alternatives, and never seemed as if the sale was his sole motivation. It truly felt as if he was taking our thoughts and concerns into consideration. Once we settled on a vehicle the closing pricess was refreshing. We countered the first tendered offer by suggesting a slightly higher trade value and a lessened down payment. Much to our surprise both conditions were met by the second offer and it was a simple process closing the deal. I never felt we were haggling but instead found both Derek and the dealership as a whole acted in an earnest good faith effort to meet out desired numbers. While the pick up process was slightly longer than we antipated the following day I will readily state that even with out two small children in tow, Derek was exceptionally helpful in making us feel comfotable and the dealership was appointed wonderfully to make sure we were comfotable and cared for while finishing the final details of the sale. All in all it was a wholly favorable experience and we shall readily reccomend Derek and Mohawk Honda to any family or friend for their vehicle purchase.
Stsi
May 25, 2016
Lindsey was very helpful and made the whole experience a breeze. A quick conversation with Kirk pointed me to Lindsey who took us thru the whole process after her work day and early the next morning. In and out with a new car in record time.
Summergirl
May 25, 2016
My husband and I had a very good experience purchasing our new car. everyone was friendly, professional and very knowledgeable. we were very comfortable with the staff. Thank you To our Salesperson John Potenza, Rachel Dobies and Tom Ryan.
KNeuner
May 25, 2016
After not owning a car for many years, I was extremely anxious about looking for a new vehicle. Damien, and everyone at Mohawk Honda, made the entire experience pleasant, friendly, and stress-free. I ended up in a car I love, and look forward to a great relationship with Mohawk Honda for years to come.
ddt4428
May 24, 2016
I originally went into to meet with Brian at the beginning of April. My first initial visit was just to get an idea of which area I should be looking in terms of purchasing a newer used vehicle. I had been to other dealerships, and all they wanted me to do was sign right then and there. On that first initial visit, Brian brought Michael over to sit with me and give me a realistic look at where I should be concentrating on. At the end of that day, I had a better idea of what would fit into my budget. A month or so later, after looking on the website, I spotted a car that would fit in the rage that Michael and I had established; and wanted to test drive. I had reached out to Leigh, to let her know that there was a vehicle that I was interested in and wanted to setup an appointment with Brian. I came back in, test drove the car with Brian, and knew that that was the car for me. I asked Brian if I would be able to work with Michael when it came to financing, as he is the person that I originally met with and understood what I was bringing to the table. When all was said and done, Michael was able to get me in the car, and get me financing that won't break the bank. Brian and Michael are a miraculous team to work with. There was never any pressure from Brian to sign right then and there, and Michael broke everything down and explained it to me like a human being and not an accountant. GREAT WORK!
wagovan84
May 24, 2016
Kelly Simone, with your Mohawk Xchange Program opened the door for me and Michael Bennice, your sales and leasing consultant welcomed me in - and I left with the Civic EX vehicle and lease agreement that I wanted and needed. Throughout the process they were both patient, courteous and thorough . Much appreciated - thanks all around.
Somayeh Rashidi
May 23, 2016
It was a excellent experience at Mohawk Honda. I felt that they are no games involved and they had a really clear communication about everything, especially my car guy, Frank, who was a really friendly and trustworthy person. He got me the deal that I wanted and the final price was exactly as negotiated. Frank is a professional and polite person. I highly recommend Mohawk Honda and Frank as your salesperson there.
YolandaTheHondalover
May 23, 2016
The Staff at Mohawk Honda is very knowledgeable about their cars. They treated me very kindly and took into account my loyalty to them when I traded in my 2012 Civic for a 2016. Frank Kinch, the Sales and Leasing Consultant that sold me the car was polite, patient, and professional as was Rachael Dobies, the delivery coordinator. I love my new red Civic! I love the looks, the ride, and the gas mileage! I recommend Mohawk Honda to everyone.
Innovator007
May 23, 2016
This is my 4th car from Mohawk Honda&they have made each experience smooth&enjoyable.No bs,no pulling your leg or playing games.Just giving me exactly what I want&need each and every time.
Civic 01
May 22, 2016
We had been looking at cars and had heard very good things about Mohawk Honda.They made it amazingly easy and pleasant. We have mentioned our experience to our friendsand will continue to do so. The car is everything I expected and what my wife was looking for.Damon was very helpful not at all pushy. I am afraid I cannot remember the individual in the finance department, but he was also very fine to deal with. We will not hesitate recommend Mohawk Hondato anyone!
Cqb77
May 21, 2016
I was very anxious when I realized I needed to purchase a new car and my credit was less than perfect. Jen and the team at Mihawk Honda put me at ease immediately, never judged and provided one of the best, easiest customer service experiences I have ever had. Thanks to them, they are true professionals!
Deb A Michela
May 20, 2016
Hello, From the moment I walked Mohawk Honda I was "family" and treated with respect and consideration throughout my shopping experience. Eric, Tim, Tom, Brandi, and of course, Super Damon and my now sistah "Rachel" were wonderful and professional, friendly and KNOW their stuff.I work in a Call Center; they are the best example of Outstanding Customer Service. Give them a raise! Looking forward to a long relationship with Mohawk Honda and Mohawk Honda Service. Thanks! Deb Michela
Morgan10ike
May 20, 2016
Overall great experience. I was able to get a great deal leasing a CR-V and had an overall positive experience.I would recommend visting Mohawk Honda.
Dougefresh
May 19, 2016
Called looking for a used Honda for my son and reached an old friend who helped me out in buying the perfect vehicle for my needs. The salesman he referred me to was perhaps the funniest guy you could meet and we shared many common interests. Sometimes buying a car is the most thrilling and most tedious thing you can do. Joe and John made it painless and actually pretty fun. Happy with the deal and will go back without a doubt
KelseyR
May 19, 2016
I went to Mohawk Honda to lease a new 2016 Honda Civic. This was my second experience with Mohawk Honda and the staff was very accommodating. Camren helped me out every step of the way and made sure I received everything I asked for. I will never go to any other dealership!
Thomas Archer
May 18, 2016
Didn't think it was possible to walk into a dealership and get a car the same day you sign the papers for one. At Mohawk Honda Travis and team made this normally painfull process into a quick and easy one. At Mohawk Honda they took my high credit score seriously unlike other dealers they were able to get me everything I wanted
Dave33
May 18, 2016
The overall experience was great. John, Rachel and Molly were very helpful, the process was quick, easy and painless. I have been buying cars from Mohawk Honda for year and will continue to do so in the future. Thank you
jsper424
May 17, 2016
Great experience, my wife and I just bought a 2014 CR-V a few weeks ago from another dealership and Mohawks staff blew the other dealerships away by far. I purchased a 2013 certified accord and couldnt be happier.
LeeGus
May 17, 2016
Had a wonderful leasing experience. Jen was very good at her job & a pleasure to work with. Everything was well organized went very smoothly. Will be back for future purchases!
Jeffpage1029
May 15, 2016
Great people to work with. One of the best experiences purchasing a pre-owned vehicle from start to finish. Both Greg and Brian we very informative and helpful through the whole process. Highly recommend!
kalbanese
May 15, 2016
It was my world and Mohawk Honda was living in it!! Everything was about making the customer happy. So convenient and so friendly. Would deal with them 20x over!
Carguy4627
May 14, 2016
Just picked up my new Honda Accord and had a great experience with the Mohawk Honda staff. Bobby Taaffe was very helpful with the selection of the car and made the experience seamless. Rachel Dobies explained all the features of the car and was very pleasant to deal with. Nate Gagnon was very knowledgeable and made sure we understood all of the paperwork.
Opa347
May 14, 2016
We leased 2 CR-Vs (LX,EX) in 2014, with the leases running through to 10/2016. The EX already exceeded the 36,000 mi. lease allowance, and the LX had under 1,000 mi. of the allowance remaining. Our goal was to acquire a new CR-V EX and a new Fit LX, while keeping the total lease payments comparable to what we had previously, and to minimize our down payments on the new vehicles. Following a period of "friendly" negotiations with Camren and Greg, I feel we achieved our goal with a fair deal for both parties. We were actually able to upgrade the Fit to the EX model for a modest rate increase. Leigh communicated via email as well, inquiring how she might assist and ensuring that our concerns were being addressed. And Rachel did a nice job of setting up our Bluetooth and educating us on the technological aspects of our new vehicles. In conclusion, we have had dealings with Mohawk Honda sales, service and collision departments, and have always been received and treated with courtesy and respect.
Mrs. CC
May 13, 2016
I was very pleased with the friendliness of everyone at Mohawk Honda today. With our sales consultant, Michael Bennice, I was able to test drive, work out finances and take delivery of my new CR-V within a few hours. Jason helped us, as well as Rachel. Each of these people were very knowledgeable in their field and made sure that I understood how everything works. Being as helpful as everyone was, I had a very pleasant experience.
saikiran vanga
May 13, 2016
My visit at Mohwak Honda was one of the best buying car experience I have ever had in all my years buying a car. Overall, the staff was extremely welcoming and courtesy. But most importantly Salesman, "AJ Metzold" and " Tim Pilipovic" made the buying process amazing. He explained everything in detail about Honda Accord EX and EX-L. He did not rush us but let us decide on our own. He suggested which is best . Overall, "AJ Metzold" is just a great guy. I would recommend anyone of friends to go see "AJ Metzold" on their next car purchase.
Haircut1020
May 13, 2016
We live 1 hr and 1/2 away and did everything over the phone and only went out once to pick it up , very nice and helpful.
Ashleepenree
May 13, 2016
With two children under 4 and a husband that works all week out of town, I couldn't have asked for a more caring and understanding team at Mohawk Honda. Everyone that we dealt with helped us tremendously. Knowing that we were strapped for time, everything was done from the convienience of my own home, and all we had to do upon arrival was sign our papers. We knew what our deal was, before even stepping foot into the dealership. Our salesman, Brian McKenna, even came in on his day off to arrange our pickup! I am beyond happy with this purchase and would recommend Mohawk Honda to anyone looking to buy or lease a vehicle!
Fitnana
May 13, 2016
Everyone was very helpful and no pressure was used. I love my new Fit so I am a very happy customer. I am not associated with any dealership.
AngEric92
May 12, 2016
After deciding to purchase a car after many years. we headed to Mohawk Honda...mainly to see salesperson Linda Vasko. We had previously purchased vehicles from Linda when she worked for another dealership & had great experiences then, so knew we would again. Linda takes the stress and anxiety away from car shopping & makes it fun & comfortable; her expertise in sales is top notch! After the purchase of our 2016 Accord EXL, delivery coordinator Rachel Dobies took great care in showing us all of the new features of our car and how to operate them. From the time we came in for our first visit to the time we left with our new car, everything from all involved was handled with patience & professionalism without pressure. Mohawk Honda operates like a well oiled machine; their staff knows exactly what they are doing to make car buying a fun & pleasurable experience. We highly recommend Mohawk Honda...and give special thanks to our friend Linda Vasko for getting us into the perfect car! Proud to now be a part of the Mohawk Honda family!!!
DoozerMoon
May 12, 2016
Lindsey our sales person was awesome. We were disappointed in the condition of the vehicle when we picked it up. The detailing was terrible, it was not cleaned as we would expect a new car to be. It was streaky and the inside door jams, back hatch lift were not cleaned at all. Otherwise the experience was very good.
joe2020
May 12, 2016
A bright, spacious, friendly, campus atmosphere with numerous employees ready to make your experience a pleasant one. I didn't meet all the employees at Mohawk Honda, it just seemed that way.They couldn't help me enough. Thank you Mohawk Honda.
Matthews
May 12, 2016
My husband and I had a great experience from start to finish at Mohawk Honda. Thank you Mohawk Honda for making the car buying so easy and enjoyable.
olga55
May 11, 2016
Tas was very nice and patient with all my Husband 's requests! We came to Look at HRV and decided to get 2016 CRV and I love it. I will definitley recommend Mohawk Honda to my friends and family!!! Thanks again Tas !!!
joeyjoe010
May 10, 2016
The dealership was amazing. I loved my experience especially dealing with Lindsey Haraden. She made shopping for a new car a breeze. Thank you Mohawk Honda!!
HR-V James!
May 9, 2016
I always dreaded the ordeal and stresses of new car buying. Not any more! Our Sales Rep, MARK ELLIS, not only helped us purchase the perfect vehicle (Honda HR-V), he also made it possible for us to upgrade to the EX model, which we had thought was out of our price range. The premium options and added features were well worth the extra monies, and made us LOVE our EX as opposed to merely being "satisfied" with an LX. We were skeptical at first about Mark's mantra "I want you to be happy," and "I want to put you in your vehicle," but he was sincere and he did make it happen for us! He devoted a lot of time to us, making us feel special- we never felt like "customers." He was engaging, knowledgeable, and friendly, taking his time to explain things to us and making sure we understood. I cannot think of a single criticism or anything I would change about the experience. Being a male I should not admit this, but I was so overwhelmed by becoming the owner of such a beautiful, wonderful- perfect!- vehicle and knowing how hard Mark worked to make it possible, I got quite emotional (but was able to keep it inside; but barely). In short, I will (and have) sung Mark's praises to any and all who will listen. SPOILER ALERT: If you are successful in your car quest- and I suspect you might- be prepared to get a big ol' heart-felt hug from Mark! We also appreciated finance officer NATE GAGNON's efforts to work with us to ensure our purchase. Our friendly internet consultant ASHLEY DOBBS kept us informed, reminded us of our appointment time, and periodically checked in on us just to see how we were doing. EVERYONE at Mohawk was friendly, helpful, and polite- whether holding doors for you, a smiling hello, asking if you need anything, telling you about- and where to find- the great cookies/drinks, etc, etc.-- in short, a Happy Place to work or to shop!! You will not be disappointed by giving Mohawk Honda a chance to fulfill your dreams.
Ksoto
May 9, 2016
We just bought our second pilot, two years in a row from Mohawk Honda. Everyone was amazing as always, we LOVE our new 16 pilot touring!! Everything I wanted in it, I received without question. Katie Gattuso, Michael Nicholas, Michael speranza and Nick Bonarrigo were just a few of the key people who helped the entire process go smooth and quick! Thanks again guys!! See you next year :)
Linda
May 9, 2016
My husband and I went to Mohawk Honda looking to buy a used CRV, but ended up deciding to go with a 2016 which we absolutely love! We were sold on the Honda product years ago as my daughter is still driving my previous CRV with 256,000 miles and no sign of stopping. I can't say enough about what a positive experience it was buying from Tas and the rest of the staff. We were made to feel that they truly had our best interest in mind, and that our satisfaction was a priority. Tas was very personable and easy to talk to. There was none of the high pressure sales talk that sometimes makes car buying such a stressful experience. Rachel was a sweetheart and was so patient and understanding of the fact that some of the great technology that is included with this vehicle needed to be explained to me more than once :). I highly recommended Mohawk Honda for both sales and service. -Linda
WMasterPeace00
May 9, 2016
My mother and I went to find a vehicle at the dealership, and we ended up finding one that best fits my budget even though the process was a little tricky in terms of finance situation. But however, the customer services were really professional and very helpful and understanding of our situation. Couldn't have gotten the deal done without my buddy Anthony Metzold and with the team as well. He was very helpful and thoughtful and I recommend seeing him when getting a new car or if there is any question or concerns. I want to say thank you again for the service and my dodge charger is doing very well. Hope to see you guys again for service on the vehicle. From Matt. :)
36 Ford
May 9, 2016
From start to finish this was a great experience. Katie did a great job and found me the perfect car, Joe made all the paperwork go smoothly and all the behind the scenes people did a great job. I came in in the morning and drove out with my new car the same day. I had a small service issue and the service dept. fixed it with no problem. Thanks there to Nicole, Micah, Steve and the behind the scenes people. I would definitely send a friend there.
Humbert1.
May 8, 2016
Mohawk Honda was a blessing sent from above after going else where a few times and being told no one could help me they were able to help me and went out of their way to do so. I want to thank Trisha plagenza , Andy guelcher , and frank kinch for all the wonderful help I got I certainly appreciate it. Everyone was so nice and helpful I would love to come back.
KateyyHannah
May 8, 2016
Picked up my very first car from Mohawk Honda, Brian McKenna and Derek Lahut, helped me out very well. They showed me all of the features of the car. They both had all of the answers. I'm very pleased with my visit and would recommend to another person to get a car from there.
Kim Gurney
May 7, 2016
When ready to replace my 2009 CRV, I did not think twice about returning to Mohawk Honda. My previous experience was a smooth transaction. This week I found all staff at the dealership friendly, upbeat and seemed to truly enjoy working there. My salesman, Brad Cittadino worked to learn my needs and answered all my questions. Since I wanted to check two other non-Honda vehicles, I did not purchase on the first visit. Brad understood my desire to test a couple competitors and gave me contact info so I could call with questions. Later I set up an appointment for the negotiations. After a bit of back and forth, we settled on a price I was comfortable with. The Finance manager, Jason Stores, was helpful explaining all the additional coverage options. Upon pickup, Rachel Dobies explained the basics of some features, set up my radio, linked my iPhone. She was fairly knowledgeable even though new to the position of Delivery Coordinator. I would recommend Mohawk Honda; staff put me at ease with this major purchase.
Mark L
May 7, 2016
Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S2000 and they'll take care of you. Mohawk is the only place I know of locally with an in-ground rack to accommodate your low car!
Bella
May 7, 2016
Everyone was friendly, extremely caring and knowledgeable. My safety & positive experience was Mike's first concern. He was able to identify the multiple benefits. Mike took a personal approach which made me feel special & important.
chris520
May 7, 2016
After searching on line for a CR-V, I asked to be contacted. Which happened immediately. Ashley was very nice and helpful and set me up with an appointment. When I got to the dealership, I was greeted at the door and from there until I left everyone was very nice, pleasant and very knowledgeable.Frank Kinch sat down with me and together we found a vehicle I wanted to buy. He knew his stuff and was very helpful.When I went to pick up my CR-V, Rachel Dobies explained all the workings of the electronics. She also was very knowledgeable and friendly.My whole experience, from online to driving away with my new CR-V was terrific. I would recommend Mohawk Honda to everyone. Definitely worth the hour drive down there.
Mp2020
May 7, 2016
I was thoroughly impressed with Greg Johnson, Camren McKenna, and the rookie Derek Lahunt. Greg returned emails and phone calls promptly, which is very good because a lot of other sales managers aren't like that at other dealerships. Derek and Camren were VERY thorough and hospitable as I switched car seats for every test drive and through my choosing between cars. Free Pizza, live music, and awesome service is the reason why Mohawk Honda is number one in our area and will be my Honda dealer moving forward. I've done business with Keeler, Northeast Acura, and other dealers and none of them were as welcoming as you guys. I came in, we worked numbers, and I left with a new 16' Accord. Mohawk Honda is very lucky to have Greg especially, he rocks. Camren and Derek were phenomenal as well and are HUGE assets to Mohawk. Keep up the great jo
newcarbuyer
May 6, 2016
Could not be happier with our new car or the experience we had buying at Mowhawk Honda. It was a comfortable and easy experience and our sales consultant, Jennifer DeCiero was great!
ODB2016
May 6, 2016
I went to Mohawk to test drive a vehicle I saw online, and Dean was there to help. Dean made the entire buying process from beginning to end a breeze. The car is everything I wanted and more, and cannot thank Dean and the Mohawk team enough for their all of their efforts and a wonderful experience.
Pilot from Whitehall
May 6, 2016
I had been searching for a 2016 black on black Honda Pilot for months when I finally found one on Mohawk's website. When I went to the dealership to see it, I was greeted by the salesman Brian McKenna. He was very knowledgeable about the vehicle and very patient with me while I test drove and made my decision. I was so happy with my experience and the way Brian was able to negotiate a price I was comfortable with that I purchased that same day. I would recommend this dealership and especially Brian to all my friends and family.
Christian1018
May 6, 2016
Another great job by the Mohawk Honda Crew. Camren was great as always. Made the process very easy and quick. Joe Vita made the paperwork quick and painless and was very thorough. Derek was sure to go through every detail and feature of the new car. Very helpful. Thanks again for another great experience.
CR-V2
May 6, 2016
This is the third Honda we've bought from Mike Bennice. We called last minute on a Saturday morning for an appointment that afternoon as our current car was "on it's way out" and despite a very busy Saturday schedule, he was able to fit us in. We found the car we wanted, a CR-V, test drove it and bought it, all just after the shop was closing for the day. We knew Mike would give us the time we needed and we did not feel rushed. He was able to point out and explain all the features and let us try them out for ourselves.The "new" show room is lovely and there is much to do and listen to if you have to wait. They have "live" music on Saturday, a lovely guitar player, and pizza if you're hungry. The overall atmosphere is friendly, lively and bright. An added bonus for this visit was Rachel Dobies who went over all the features with us again when we went back to pick up the car. She is a "gem" and was a real delight to deal with. Mike always follows up after a sale, even years later, to make sure that things are going well with your car. Mohawk Honda goes out of their way to please you and make buying a new car a positive experience.
BobF
May 4, 2016
Our first experience purchasing from Mohawk Honda led to a second. Doing business with Brian McKenna is a pleasure! He knows the product, is very helpful in providing information, answering any questions. and delivers great customer service. Our initial purchasing experience with Brian, just one year ago, was very positive. When we decided to replace a second vehicle, I called him to set up an appointment and we picked up the new CRV later that day. It doesn't get any better that that. Rachel Dobies, Delivery Coordinator, was also a pleasure to work with. Great attitude, high energy, and very thorough in providing information on the features of the new CRV. She responded to any questions we had and provided great customer service.
DRB
May 4, 2016
1st visit was on a Sat, was there for almost 30 min. before anyone meet us. Most of the time was checking out the Odyssey. Almost walked out. Arrive the to pick up the new car at the appointed time and had to wait for the contact person. Car was not ready and had to wait another 30 min. Can understand the wait on the 1st visit but not the wait on the day of the pickup. We were told to pick up the new car at 9AM to avoid a delay but ended up waiting anyway. Other then that no other problems.
Mrdesq
May 4, 2016
This is our 5th Accord from Mohawk Honda. Mike Bennice was our salesman for 4 of them and also for a used Civic. Once again, we are completely satisfied with the experience. We highly recommend Mike! Also, Rachel Dobies initiated us into the mysteries of the new car technology, and did an excellent job. Also, we have always used Mohawk Honda for all of our service needs and will continue to do so.
Patricia317
May 4, 2016
After doing my homework onlline, I came into Mohawk Honda to buy a CR-V. My sales Consultant, Camren Mckenna, was vaery Courteous and knowledgeable. He gave me a couple of ideas as to how I could save some money. He took his time describing the features of this car. After buying the car, Derek Lahut sat down with me to explain and demonstrate all the electronics on my new car. He took his time and I never felt rushed. I was very pleased with the service I received and would definitely buy another car from Mohawk Honda.
Honda
May 3, 2016
One of the best decisions Mohawk Honda has made is to make Derek Lahut a Delivery Coordinator. After finalizing our purchase of a used low-mileage 2016 Acura RDX we were introduced to Derek who carefully and thoroughly explained all the many new [to us] computer-like features. We still find modern technology confusing at times, but are slowly catching up. Derek was very patient in answering our questions. He is extremely knowledgeable with a great personality. He is a definite asset to Mohawk Honda and we expect he has a bright future with them. Thanks Derek! Bob & Alice Ringen
Bill F
May 3, 2016
I stopped in to "look" as my son's 2006 Subaru was now 10 years old and I had just paid $400 to remediate a "check engine light". "What was next"? I asked myself. Within 10 minutes at Mohawk I met Jenn Diciero who after a brief discussion advised they had just taken in a 2013 Civic. Jenn brought it around and although a little dirty, it seemed to fit the bill. Long story short - this was Wednesday around 4pm. I closed Friday at 4pm. Really great experience. Jenn Diciero is a true professional and a great sales person!
New Honda Mom
May 2, 2016
After looking at a bunch of cars online first, my husband and I decided that it would be a good idea to look at pilot, so he sent me alone to go test drive some pilots. We decided it was best to drive down from the Utica area and go to Mohawk Honda because they had the largest number of new pilots on site, and I would be able to get a good idea of what package I wanted with so many on site. Upon walking in I was very impressed at the dealership itself, it was everything I hoped it would be! I noted earlier that my husband sent me alone, I did that because at other dealerships I was not helped or even "seen" because I was alone looking at cars. Here at Mohwak Honda I was helped very quickly and set up with a wonderful knowlegable sales person, Cam. He took the time to explain all the different functions of the car to me. He also made sure I was understanding what he was saying before he went on. He took the time to explain the differences between the different levels of the pilots to me. He was so patient while I asked all of my quirky questions. He understood that I came from a ways away and really needed to be sure this was the right car for me and to do it I really needed to drive the car. By the end of the day I went on three different test drives, so I could feel the difference between the 9 speed and the 6 speed transmission, and so I could get a feel for the car on the highway. During this whole process I never felt rushed or pressured to make a decision. The whole atmosphere was welcoming and everyone was so helpful from the top down. This is my first Honda and I am so glad I came to Mohawk Honda!
Kathering Belden
May 2, 2016
We worked with Damien, he was fast, efficient and helpful. Our deal came together in 2 days, and Mohawk beat 4 other dealerships offers. My car was waiting for me upon arrival; finance manager was quick and helpful. Car was as described, very happy customer, will be back after the lease is up! Thank you!
Matt M
May 2, 2016
Had a good idea of what we wanted and ended up with just that. Katie and everyone else we dealt with were a pleasure. No nagging, no pressure - we are very happy we made the trip from Rome, NY.
Michele W
May 2, 2016
Incredibly impressed with Mohawk Honda and the sales rep I met there, Damon Luton. After checking out other dealers, I went back to them, as my first choice was clearly the best! They worked great with me to get the price point where my bank needed it, and I also bought an extended covereage warranty through them, as I was equally impressed with their service department. I plan to recommend anyone I know looking to purchase a new or used car to head to them first, check out the other guys out there, and then head back to the best!
Msjan45123
May 1, 2016
Made an appointment. Mark was on time and totally attentive me. Pleasant and accommodating to my needs. Excellent job!! This is my second experience with Mark. I lost touch with him and then found him through an area billboard. I'm glad I did !! Beautiful dealership too. Thank You Mark??
Wayne Rush
Apr 30, 2016
I started buying Honda vehicles in 1999 . My family and I have purchased the last 7 from Mike Bennice . Mike makes the whole purchase great.
Baggio
Apr 30, 2016
This is my 4th Honda from Mohawk Honda they are excellent Jennifer DeCiero was the best I will go back and buy from them again thank you Jennifer
Lenny,and Maria, Ballston Lake
Apr 30, 2016
We were absolutely pleased with buying a car here at Mohawk Honda. Mikey Martin is a great and fun guy to work with. The process of buying this car was easy, fun, and was not time consuming. The Car is great! I love it! And we got it for a very fair price. We are very happy with our decision to buy at Mohawk Honda. Thanks so much! Mike, and Mohawk!!!!
Tim Lewandowski
Apr 29, 2016
I worked with Bob Taaffe and he made my experience fun and enjoyable. One thing I hate is buying a new vehicle. Everyone at Mohawk Honda was helpful and enjoyable to speak with. I will definitely be coming back!
Amanda44
Apr 29, 2016
I am SO happy with my new car! I was looking for a very particular used car in a certian price range and like it was meant to be there it was! I came in a bit late in the day on a monday night and drove home on Thursday with the perfect car for me. My sales representative was awesome and did everything to help me, being very young i was a bit nervous but they made everything so easy!
Brynnlovesmohawkhonda
Apr 29, 2016
i had planned to look for cars at multiple dealerships, however once I came to Mohawk Honda I knew I needed to look no further. Katie Gatusso's genuine customer service helped remove the stress in choosing a vehicle. Her knowledge on the different models helped me choose what was best for my needs, and now I am driving a beautiful new Honda Pilot!! The sales team was very fair and negotiable. Katie and all the members of Mohawk Honda made me feel like family! I am VERY happy with my purchase and would recommend this dealership to anyone in the area in need of a new or used car!! Also, I test drove a few used vehicles and they are in excellent condition.
Carol's CR-V
Apr 29, 2016
I very happy with my new CR-V. Chris, Lindsey and Greg Johnson are the best. They made it so easy. They knew what I wanted and made it happen!
doconnor
Apr 29, 2016
I recently purchased a car from Mohawk Honda. My first purchase from Mohawk Honda. Michael Bennice was my salesman. I give the experience a 10 out of 10.
Kristy Macri
Apr 28, 2016
I had a very easy time getting all of my questions answered and they gave me the best price! Camren answered all my questions very efficiently and was easy to work with and not too pushy as many car salesmen are.
Ray
Apr 28, 2016
Great location, super friendly staff-both sales and service. Service area is great to pull in and out of and the waiting area is spacious and comfortable.
Sally
Apr 28, 2016
This was the best car shopping experience I have ever had. Chris Becktoft was a pleasure to work with as was Rachel Dobies. Very happy with the whole process. Sally
taylorv
Apr 28, 2016
I had a very pleasant time buying my car. When I arrived I had a limited amount I was able to spend on the car and they made it possible to get the car I really wanted when other dealers told me they were unable to do it. The employees were welcoming and very nice. I am glad I ended up buying a car from here than any other place.
Tara15
Apr 27, 2016
Linda Vasco was wonderful and showed she really cared about helping me find a car that would suit my family's need. Andy in financing went above and beyond to make it all possible. I am now a proud owner of a new Honda Accord that will be safe and reliable for my baby boy!
tdinovo
Apr 27, 2016
I was looking to buy a car. The staff were helpful and encouraging, but not pushy. They were knowledgeable in many areas and able to answer all questions I had.
Carolo
Apr 27, 2016
I have been looking for a new car since Dec.. I looked into Mohawk Honda's website after I heard a coworker mention how great they are. I live 90 miles away but their prices were very competitive and thought I'd take a look. Well, my coworker was right. From the initial e-mail to the drive off the lot in my new care was purely enjoyable. Hard to believe car shopping can be described as such, but it was. Everyone, and I mean everyone was very pleasant, helpful and informative. A big shout out to Damian Tucker for his patience, knowledge and genuine concern for my satisfaction. If you are in the situation of needing a new/used car, do yourself a favor and take a look at Mohawk Honda. You won't be sorry.
emkile
Apr 27, 2016
I was shopping around to lease a new vehicle after an accident that left my car totaled. I went to four different dealership and by far the best experience I had was at Mohawk Honda. Everyone was friendly and helpful. In the end they worked with me to give me the best possible deal on a lease for a car I truly wanted. I really could not have asked for a better experience.
Gina
Apr 27, 2016
I'd highly recommend to any one. Fantastic service. Very friendly people. Overall a great experience. Nick, Lindsay, and Mike were truly excellent to work with. Thank you all again. Gina- Utica, New York
hooper
Apr 27, 2016
Everyone extremely helpful and willing to do extra things to get the job done. Dealership appeared to be very busy and did have to wait to complete transaction.
jagraczyk
Apr 26, 2016
This was the third car in three months that myself or my girlfriend has purchased at Mohawk Honda. Two for my business, and one for her. Every time has been phenomenal. From Camren, our sales person, right to Mr. Haraden, one of the owners and EVERYONE in between. Price, quality, and professionalism, every time we walk through the door. We would in no way think of going anywhere else for another vehicle ever again, and why would we!
odysseyfam
Apr 26, 2016
This was a great experience working with Dean and the team at Mohawk. Dean was able to work out a majority of the details with us, including pricing, over the phone so we didn't have to spend a ton of time with two young kids at the dealership. The team made sure everything was ready so we could come in, sign the paperwork, and leave with our new car within a couple of hours. Derek made sure to walk my wife through all of the technology and features on the care before we left. Overall, a great first experience at Mohawk Honda.
rdgujjar
Apr 26, 2016
We always receive such great service from this dealership and this transaction was no exception! Fast, friendly and pleasant staff who take the time to understand your needs and help make the best deal possible. Travis was great to deal with!
TessaAlexandria
Apr 26, 2016
After being discouraged by every other dealership in the area and having one day to purchase a vehicle, MH not only helped me purchase a vehicle, but made it easy for me to walk away that day with the car of my dreams. I was never once pressured or had to haggle, and every person in the showroom was genuinely kind and happy to help. Many friends are now telling me they are happy I went to MH because of their care and involvement in the community. ????
tynan4253
Apr 26, 2016
I do not enjoy car shopping but Mohawk Honda provides a great environment and the staff is easy to work with and very friendly. I didn't feel pressured into a sale and Bob gave me every opportunity to test drive cars, ask questions and provide good feedback on my questions. I appreciated the time they spent with me and understanding my overall needs for a car purchase.
Gujjar13
Apr 25, 2016
Great experience purchasing our 16 Accord touring. Travis did everything he could do to get us the best deal possible and he made this sales experience a joy. Felt like we were talking to friend more so than a sales rep!
lamead88
Apr 25, 2016
I came into this dealership to upgrade my lease from a Civic to a CRV. I get so nervous talking to people about a huge purchase. The staff at Mohawk Honda made easy and they answered all my questions.
Brittkneex
Apr 25, 2016
Wanted to trade my 08 Audi for a Honda coupe. Saw the electric green Honda Civic and I knew that was the car for me. Was recommended to Cameren by Lisa Oneil and I couldn't of asked for a better salesman. Everyone was super nice and made my experience unforgettable.
tpo34
Apr 24, 2016
Great experience buying a car at Mohawk Honda . All the staf was very professional and madebuying a car a great experience. Brian knows the product and satisfied all my requirements.
LuckyInLeaseWithMyCivic
Apr 24, 2016
Came into the dealership with about an 80% complete idea of what I wanted. From the first walk-through with Jennifer, who took us right to the car I was interested in, explaining the differences and upgrades with ease, to Camren who ultimately took me out on my test drive, everything was perfect. Camren was knowledgable, friendly, accommodating... everything you can ask for in a salesman without being the kind of pushy all car buyers hate! Quickly helped me to narrow down the last few undecided details. He respected the fact that I wanted to check in with other Honda dealers first, but I liked him so much I was happy to give him the last "bite at the apple" when another dealer tried to get my business with a "buy right now" price. I am extremely satisfied with my experience, my first in financing a car, and will continue to use Camren as my salesman as long as he has access to the cars I'm considering. Can't say enough good things!!!Greg was also excellent, and did not employ many of those "stalling" tactics you see from those in the finance department who are trying to get you to settle on an outrageous price. I had respectable, reasonable numbers within minutes, a HUGE plus in my book. So easy to deal with.
Honda girl
Apr 23, 2016
I ended up with a maintenance problem -was very disatisfied but they were extremely patient and helpful. I left there with a new leased vehicle??
b.valek123
Apr 23, 2016
Again, as a return buyer, our experience with Mark Ellis was exceptional ... Mark's personable attention provided us with the comfort to know that he always looks out for our well-being. I would recommend anyone to go into Mohawk Honda and ask for Mark or any other staff to take care of you .. thanks Mark (and Molly .. our Delivery Coordinator); she explained easily all the technical issues with our new Accord ... it was a pleasure working with you.
MohawkHonda4Life
Apr 23, 2016
When you are ready to buy the vehicle that fits your needs and desires and want it to be affordable, there is no better place to visit! Mohawk Honda will go out of their way to please you!
zman36
Apr 23, 2016
Working with Frank Kinch was an awesome experience. He was NOT pushy, listened to exactly what I wanted, delivered exactly what I asked for, and it was an extremely efficient process. I WILL be bringing my 2016 Honda Civic EX to be serviced at Mohawk Honda as well.
MICHAEL W BARKLEY
Apr 22, 2016
We owned a 2010 Insight and our car was recalled for the Air bags.When WE took our Insight in for the recall , Kelly knew My Wife was just diagnosed with Brain Cancer and gave us a New loaner to use till our Insight was fixed.Kelly called us and told us that our car was ready,so We went in . We really Loved the CRV and inquired how we could purchase this vehicle. Kelly sent us to Jen DeCiero a great person to help us possibly purchase or lease a CRV. Next thing We know Mike Speranzo and Mr. Nick Bonarrigo and Jen were whipping up a lease program on a Brand New CRV. We are still in Shock that We are in our First new vehicle. We will never be able to Thank the Staff at Mohawk Honda enough!!!!!
caseyr
Apr 22, 2016
Friendly, personable. Easy in & Easy out. Lindsey was very helpful in covering everything for a young new first time buyer. Definitely recommend her to friend or family.
Steve
Apr 21, 2016
From the time I met with Lindsay through to the end I was treated to the best car buying experience. Lindsay, Nick, Tom Ryan, Jeff Haraden and Derrick Lahut made my buying experience very enjoyable. All my buying needs were met, financing was made understandable and the overall description of my vehicle was thoroughly explained even with numerous questions. It was the best buying experience in almost 50 years of buying automobiles. Thank you very much.
Greg & Susie
Apr 21, 2016
Mike Bennice was excellent to work with. He spent plenty of time with us when we were looking, doing a test drive, and explaining our options. We mentioned we weren't going to buy that day, and he did not pressure us. When we came back he was laid back but diligent. He found the car we wanted and got it here in a timely manner. The car was clean and ready to go. All in all a pleasant transaction!Rachel did a very nice job setting up our phones to the car's Bluetooth, showing us all the knobs and switches, and answering questions. Really enjoyed her buoyant enthusiasm.
LindaJ
Apr 21, 2016
I am extremely pleased with the car dealing process I experienced at Mohawk Honda. My salesman, Mike Martin, went over and above to make this a comfortable and easy process. I would highly recommend Mohawk Honda and Mike for any and all car dealings. Thank you all so very much. Enjoyed the experience and love my car.!!!!!!
maggiescar
Apr 21, 2016
The experience of shopping at Mohawk Honda was a professional, no hassle, time saving and with satisfying results. A super used car was available to purchase with no pressure, highly recommend Mohawk Honda.
Jennifer
Apr 20, 2016
Brian McKenna is excellent at what he does and that's why I keep coming back! I have now leased 3-4 cars plus my husband has bought a Ridgeline too through Brian! Had the pleasure of meeting Derek Lahut he was my delivery expert! Showed me all the new technology on my CRV! Very friendly and personable, congrats on your new position you will be great!
Kcowles27
Apr 20, 2016
Mike bennice found me a great car in my price range while showing me plenty of other cars that would be a great fit for me. He let me test drive the cars I wanted and gave me a great monthly bill with plenty of warranties and maintainence incentives to make sure I have a great car for a long time.
DJ
Apr 20, 2016
Linda and rest of the team were great. Nice car buying experience. everyone I came in contact with was friendly and approachable. I would recommend to friends and will return in the future.
stacksms
Apr 20, 2016
My experience at Mohawk Honda was the very best service I have ever had in purchasing a vehicle. They listened to what MY needs were and gave me the utmost respect. My salesman, Cameron McKenna was very personable and knowledgeable. He spent time going through every detail of the car so I would know where everything was located. This is the second vehicle our family has purchased from this dealership. I would highly recommend them. Each time the dealership was very attentive and responsive to our needs.
tsangare
Apr 20, 2016
Bought my car from Mohawk Honda a few months ago, my mother bought a car last month and purchased a car for my daughter today. Amazing customer service! Everyone we dealt with was so friendly and helpful. Kaitlin sold my daughter her car. She was so much fun to work with! She was wonderful! I bought my car from John. He was great, too. He was very helpful. I highly recommend Kaitlin and John! Nick does a great job at managing a great group of people. He makes each person that walks in feel very welcome. Tom made all the financing quick and easy! I felt no pressure at all and definitely felt like I was treated fairly.
Jrdepiero97
Apr 19, 2016
Once again we are prod to say we purchased another a Honda CRV from Mohawk honda , great service, great sales and great staff! Love my new car!
BrendaC
Apr 19, 2016
We leased a Honda Civic LX for our daughter. Cameron McKenna was exceptional. He was responsive to our needs and kept in touch even though we weren't certain of Honda vs Subaru. His attentiveness and friendliness and belief in the Honda product made all the difference !! His approach was non pressure or aggressive which I very much appreciated. Thank you, Cameron!
Briane
Apr 18, 2016
I found the make, model and color of the car I wanted at Mohowk Honda. It was a Saturday early afternoon and they had a lot of customers in the showroom, so I was thinking I was never going to be helped. I went outside and took down the Stock # of the car I wanted to look at. I went back inside to the showroom and stood looking around for maybe 2 mins. and the sales manager asked me if I need help. I myself felt that was nice and quick service, due to the amout of customers in the showroom.I took the car that I liked and wanted (Silver 2016 Honda Civic LX-P Coupe) for a test drive. I liked it and the service so guess what.... I got it. This will be my third Honda Civic I have owned.I traded in a 1998 Honda Civic and I left my dog tags from my service in the Marine Corps. in the car. I totally forgot them, cause I was enjoying my new car. 3 days go by and my sales consultant, Mike Bennice called me up saying he has my Dog Tags. I was like... Oh My God, Thank You So Much.For me it is not about how much money I saved or payed, It is about the people that work and if they care, have a nice personally, smile and joke.So do I like Mohawk Honda and My Sales Consultant Mike Bennice, Yes.. Brian e. DeMarco
Cassandra Kennedy
Apr 18, 2016
I had an amazing experience at Mohawk Honda. Mark Ellis and Andy Guelcher were so friendly and accommodating. They put me at ease and made my first experience leasing a car wonderful. Mohawk Honda is a friendly environment and they did not rush me into a car. I highly recommend them to anyone who is looking for a new vehicle!!!Cassandra
JimMc
Apr 16, 2016
I had a unique situation, in that I had 3 payments remaining on a 3-yr. Lease, but the car had a safety recall for deadly airbags and wouldn't have repair kits toddlers until "sometime this summer". I asked three different dealerships to payout my lease (offset by the $30/day Honda is paying for a Hertz rental) and for a competitive final price on a new Civic Touring. Not only was Mohawk Honda the ONLY dealership who successfully terminated my lease AND provided the best price, but accomplished the transaction with friendly professionalism. I have already referred family & friends to Mohawk Honda. No wonder they are the region's largest volume Honda dealer!
leaseperson
Apr 16, 2016
Everyone was very friendly, polite and helpful and I was in and out in a few hours with new car! Love that they can take care of insurance, plates etc.
Lisset Drislane
Apr 15, 2016
I am very excited and happy with the purchase of my new Honda CRV. It is absolutely beautiful!!!! As a new mom, I needed space for my giant stroller, baby, groceries and everything else, with this purchase, I feel like I got a lot more than what I needed without breaking the bank. I was able to work out a great Deal with Camren and Andy, Thank you guys for your patience, great sense of humor and for making the entire process so easy and enjoyable. Also thank you to Derek Lahut and Rachel for delivering the car to me and showing how everything works. that was Awesome!!! I would definitely recommend them to anyone who is thinking about purchasing a car.
Debbie85
Apr 15, 2016
The staff that I met with especially Brad has made the entire process of trade in and switching everything over pleasant and enjoyable. I truly appreciate everything they have done for me. And I would recommend them to anyone who is thinking about purchasing a car. In the future will definitely keep Mohawk Honda as the first dealership to go to. They work together as a team and amazing customer service. Again, thank you so much Brad for everything.
Accord 2016
Apr 14, 2016
Honda offers some of the best least deals. Mohawk staff is very knowledgeable and helpful throughout the purchase experience. Mike Martin is great to deal with.
Mike B
Apr 14, 2016
I've been to a lot of dealerships, but by far Mohawk Honda has a wonderful feeling about them. My salesman was great. If your looking for a Honda, there is no need to drive all around. GO TO MOHAWK HONDA. Great people.
Paul727
Apr 14, 2016
Excellent buying experience. Damon Luton was excellent. I will recommend him and the dealership to friends and family. Nice to explain what you want and have it happen without all the "selling". Thanks again.
sp81048
Apr 13, 2016
Best service I have received from a dealership in my lifetime is from Mohawk Honda!Service and personnel are excellent and a pleasure to engage.
J1engineri
Apr 13, 2016
Mike Bennice worked with me on getting me in a 2016 with what my budget could handle. He made a lot of the normal hurtles so much easier. He was awesome!
HRVDAN
Apr 12, 2016
I'm the proud owner of a new 2016 HR-V, the first new car I have ever owned.It was time to say goodbye to my faithful 2001 CR-V, with 186K. I had done some research, knew what I wanted, and the new HR-V suits me very well. Travis L. is a highly competent, informed, well-spoken sales guy, who pressured me not one bit. Fast arrival of the car and fast financing made my Mohawk Honda experience the best ever. Thank you!
flowers,paula27
Apr 12, 2016
I am very excited and happy with the purchase of my new Honda CRV. It is absolutely beautiful!!!! It drives like a "dream". I have been a resident of Scotia-Glenville for over the past fifty six years and if at all possible I like to support local businesses and I so glad I did so when I went looking for a new automobile. Mohawk Honda dealership is a beautiful facility with all of the state of the art equipment and services. Mike Bennice and Mike Speranza were both very professional and they made new car purchase a painless experience. They took care of everything for me, I would definitely recommend Mohawk Honda to my friends and relatives. The vehicle I purchased has everything I wanted and then some!!
1963 chevy
Apr 11, 2016
Both employees worked with me to get the best deal for my trade and the purchase of a new Honda.Very satisfied with the final outcome. Jim
Honda2016
Apr 11, 2016
We had a great experience with Mohawk Honda. We drove from NJ to buy a car. They were a no hassle dealership. Everyone was very pleasant to work with and we highly recommend them.
jayD
Apr 11, 2016
leased 2016 odyssey. entire process was stress free . I have purchased many cars and I was never able to complete a transaction and drive off in 30 minutes like this time.
lefty451
Apr 10, 2016
It was a Joy to work with Katie, She helped my wife and I pick out a 2016 Honda Civic, She helped us negotiate a deal on a 3 year lease that we were happy with. It was a wonderful experience working with Katie, Katie responded to questions by text in a timely fashion. I would recommend her to anyone looking for a car. She is Topps in our book. Thank you KatieRon and Marilyn Matteson
msm024
Apr 10, 2016
I have previously purchased 3 Accords from Brad. After talking with him this time, I decided to make a change and lease a 2016 CRV. The process went smoothly. Upon delivery, Brad went over the vehicle, explained the new technology and set up the radio and phone. As always, I know I can contact Brad with any questions or concerns. It is a pleasure to do business with Brad and I plan to continue in the future. I would highly recommend to anyone looking to purchase or lease a vehicle to stop in Mohawk Honda and talk to Brad.
nmandsager1
Apr 9, 2016
John listened to our needs and worked with us to get a great deal. He showed us all the options, talked about our options for purchase vs lease. We feel confident in the decision we came to.
Lweinreb
Apr 9, 2016
It was a great experience, Dean and Molly were very helpful with getting me setup with a new car. Everyone was very friendly and helpful at the dealership.
Barbara Kelsey Morgan
Apr 8, 2016
Let's just say I find the entire car buying process to be intimidating. I did weeks of research and had lists of questions. I started my initial search via the Internet and by far Mohawk was the most responsive. Finally made an appointment to test drive the 2016 Pilot EX-L. My salesman, Frank, spend two hours answering all of my questions and taking a test drive. I fell in love with the car. Not once did he seem frustrated with my or my daughters questions. I would have bought the car then and there, but my daughter had practice and couldn't be there with us. The manager Andy suggested that they drive the car to my house so she could see it! I thought it was a joke, but no, they drove the car to my house so she could test drive it with me. If a company and its employees are going to go this far above and beyond, they deserve my business. Purchased the SUV the next day and it was such an easy and smooth process. Everyone we met at Mohawk Honda were professional and pleasant to deal with. A special thank you to Frank our salesperson, Andy, the Manager (who my daughter and him created a special handshake) and Nate the finance guru. They got me an amazing finance rate. For an experience I was dreading, they turned it around. I walked out loving my purchase, confident in my decision and felt like I had a team to help me - not sell me. Hats off to Mohawk Honda!!!! Keep doing what you are doing! Highly recommend!
Lincoln
Apr 7, 2016
I bought a new Accord from Maine, flew to Albany to pick it up. They were totally organized and efficient dealing with title, registration, etc.for car going out of state. They picked me up at the airport and had a notary come in. We signed the papers, I got a tutorial on the car and I was on my way.
sullykas
Apr 7, 2016
Katie was so friendly. I felt totally comfortable with her when leasing my car. This was my first time leasing a vehicle on my own but not my first time at a car dealership and I was blown away by how nice everyone was and how much more enjoyable this experience was then the last time I went car shopping. The entire staff was friendly and accommodating and I never felt pressured. Katie worked with me to make sure I understood everything and was very helpful. There was even entertainment and pizza while we waited for the car to be ready.
Carold
Apr 6, 2016
My salesperson, Mike Martin, was a pleasure to work with. He was patient with my extreme indecisiveness, knowledgeable, fair and engaging! I would absolutely refer my family and friends to him.
CR-V3
Apr 6, 2016
On April 1,2016 I purchased my third Honda CR-V from Mohawk Honda. The staff was most courteous, knowledgeable, professional, fair, engaging, and helpful. Frank Kinch was my sales rep. He was not assertive and/or aggressive. He listened to my requests and did his best to help me achieve my goals. Nate, finance rep, was very efficient and procured a loan that kept my payments unchanged. It was an overall positive experience, and I now have a new 2016 Honda. Thank you !!!Helen
Jessica
Apr 6, 2016
John Potenza was a great saleman and Johnna in finance was also a great person to work with. They went threw hoops and got us the financing and vehicle that we absolutely love. Our 2012 Honda Oddessey is an awesome vehicle.
KtKay
Apr 6, 2016
Originally I came in just to look around. I had leased a car several years before at the old Mohawk Honda and really enjoyed the staff and atmosphere, so I figured it was a safe bet to try out the new dealership. Camren was extremely helpful and fun to work with. He helped me find exactly what I wanted and was able to hook me up with a price that I couldn't refuse. So... I walked in Friday afternoon to look, and left Monday night with a beautiful 2016 CR-V. I can't believe the deal Mohawk Honda was able to give me for a brand new car with crazy features and packages, which Derek was very helpful in explaining them all to my technologically-challenged self. He even hooked up my embarrassingly old iPod for me! As soon as my lease is up on our other car I'll be back for that new Civic! Camren made the whole process super easy and stress free. It was the most pleasant car-related experience I have ever had. Thank you again, I'll be back!
maravim
Apr 5, 2016
The offfice is accomodating. Staff are good. Showed us our options, got what we wanted. Have our new HRV Loved it. Service is excellent. Keep up your good service.
mik habeeb
Apr 5, 2016
Frank from Mohawk Honda was one of the best salesman I ever dealt with. He definitely went out his to please me. He was very helpful and consistent with his compromises.
123xxxx
Apr 5, 2016
You have all been very understanding and willing to work with you in terms of where you need to be in payments per month. Very satisfied
bameyers10
Apr 5, 2016
I went to Mowhawk Honda on 3/28 to look for a new car. I knew what I wanted: 2012 black on black Civic. I didn't want a brand new car seeing as how it was definitely in my price range. Brian McKenna walked up to us and immediately helped my mom and I out. The 2012 was not in my budget either, but leasing a brand new 2016 Civic was to lease. This was my first time buying a car and Brian was very helpful and patient with me, and did his absolute best to figure out what was best for me. I am SO happy with my new car, and I got quite the upgrade!
chalgba226
Apr 5, 2016
I would like to give a huge THANK YOU to Andrew G. and all the staff at Mohawk Honda. In March Andy G. went above and beyond for myself and family he has set a new standard for customer service. On a rainy morning in March I was stranded in a parking lot trying to fix the safety lock on my car door that my son had been playing with and now was not able to close my door. I had no idea was I was going to do until I saw Andy G. drive by in a Pilot with the Mohawk Honda logo written across the side. I flagged him down and asked him if there was anyway he could give me some assistance. In the rain Andy tried the best he could to fix the door because he was unable to he told me to take his car and he would take mine to the service center for me. I could not believe my ears, he wanted me to take his car? Who does that? Andy did!! He told me to think nothing of it and asked me what time I should meet him back here with to switch cars. Andy was so accommodating it was unbelievable. I got in Andy's car and headed to work. He had found a way to rig my car door shut for the 15 miles in the rain he had to drive it to the service center.I have owned several Hondas over the last decade and have never experienced such a high level of customer service. Not only were they great to work with from start to finish on the sale/trade in on my car but the service and follow up after is top notch. I would highly recommend Mohawk Honda.THANK YOU AGAIN!Christina B.
Dakotarose2012
Apr 5, 2016
This dealership is very great! I've never had a bad experience here and always leave happy. Tas and micah are great as well, very professional and helpful.
delmonte
Apr 5, 2016
We have been customers at Mohawk Honda for many years now, and it has always been a really good experience since the day we walked in those doors ready to service our privately purchased second-hand CRV. We walked out with a new Fit, one year later we returned to service the Fit and Left with a brand new Honda Civic EXL/ Navi. 2 years later we bought a new 2013 CRV EXL/NAVI and a 2014 Odyssey Touring Elite. 10 months later we upgraded the CRV to the 2015 Pilot Touring. All sales were thanks to Scott Moynihan and Kurt Montanye. we were very sad to hear they were leaving and thought our Mohawk Honda dream was at an end.Then yesterday we were over there to service our Odyssey and met Travis Landry.Travis was enormously helpful and eager to make sure we were looked after.Today we drove home in our beautiful 2016 Pilot Elite AWD. I never thought anyone could replace our old friends, but I was wrong. Travis is very thorough and gets you through the car buying process with ease and minimal delays or wait times with out making you feel rushed or pressured.If you need a new car Mohawk Honda is the place to visit and Travis Landry is the person to ask for. Thank you for another great Mohawk Honda experience Travis.Tony & Maggie Monte
CG316
Apr 4, 2016
Frank, from sales was very accommodating when needed and assisted with finding the perfect car for me- especially when I was so picky. Thank you.
Ganesh A
Apr 4, 2016
I recently bought a Honda CRV from Mohwak honda..The sales team and dealership that showed a great response to my needs. Super friendly and efficient to get the paperwork done. Highly recommended to anyone to shop at the dealership. I thoroughly enjoyed my recent experience with Mohwak Honda, NY and the service I received from Camren Mckenna..I will rate him 11 out of 10..They provided incredible customer service and I am very happy with the work performed. I was so overwhelmed with gratitude and my overall experience is noticeable. thanks for everything. Great Job! Thank you once again and happy to do business with you again.
Rogeryurko
Apr 4, 2016
Nike Vita 4 stars reason we couldn't talkbecause of the situation but 5 stars getting us out door quickly. Manager 1 stars reason telling the Customer he has to purchase something with the car. Micah 5 stars for being patient and answering all out finical questions. Ashley 5 stars for alway being available.
Russ
Apr 4, 2016
I was on track to exceed the allotted mileage on my 2014 lease and came into Mohawk Honda to explore my options in that regard. Jennifer DeCiero explained my options for re-lease verses purchase and was able to work on a deal which got me out of my current lease and put me into a 2016 Honda Odyssey. For a slightly larger monthly payment I was able to purchase it.Jennifer is awesome to work with and really took the time to follow through my entire vehicle purchase experience. Micah was very helpful in guiding me into the right warrantee package and financing terms.
italia21
Apr 4, 2016
Best car buying experience ever!!! Sales personnel were highly transparent and timely with quotes on new car and trade-in value. The employees at Mohawk Honda meet my needs and were very accommodating. I would highly recommend friends and family to go to Mohawk Honda.
Mark
Apr 3, 2016
We worked with Lindsey Haradeh, and she was fantastic. It was easy getting a car, we got a great deal, and it was fun! If you are looking for a car, go talk with Lindsey!
Meesh7124
Apr 3, 2016
I first submitted an online request and they were very prompt with their response. After talking over the phone, they were able to accommodate my needs and I went in the night to buy my new CRV. Overall I had a very good experience with Mohawk Honda and would recommend it.
brand-new accord!
Apr 3, 2016
My experience in purchasing my new vehicle was seamless. Everyone involved in the process was knowledgable, helpful and friendly. I have never bought a brand new car in my life and frankly couldn't believe just how simple the process was. All those involved - from the initial sales representative to the individual who reviewed the car's features with me prior to leaving the dealership were confident, knowledgable and pleasant to work with. This was a very positive car buying experience - one that I would recommend to others. I look forward to maintaining this relationship as I service my car through Mohawk.
rejean19
Apr 3, 2016
Camren was very knowledgeable, and really easy to work with. if your looking for a vehicle I highly recommend Camren McKenna to buy a vehicle from.
Steve Coons
Apr 2, 2016
I just turned in my 2013 Accord sport and leased a 2016 Accord V6 touring. I believe this is my 6th or 7th deal with Mohawk Honda. Brian McKenna has been my salesman for all my purchases, he knows me well enough now that my entire transaction took about 20 minutes.I have always been pleased with the service i recieve at Mohawk Honda
gsteveman
Apr 2, 2016
I originally leased a Honda Accord from Mohawk back in 2013 and they gave me the best price and the purchase went ahead without any hitches. Last week I turned in that car to lease another one of the same make and model and my monthly payments only went up $3 a month. Service was excellent and if one attempts to negotiate with other dealers, they will be their price.
histo1000
Apr 2, 2016
I am a repeat customer. I was recently in an accident that left my 2015 Honda totaled and I needed a new replacement vehicle. I knew what I wanted and just needed to get in and get out. Brian and everyone else made it as painless and speedy a process as humanly possible. Thank you to Brian McKenna and Tom Ryan especially!
johnp/review
Apr 2, 2016
This is the 3rd car I bought from Mohawk, sales and service for the last 4 years is excellent, Jen DeCiero is very knowledgeable and was a pleasure to work with as was Mike Speranza in Finance. I highly recommend Mohawk Honda and have sent many people there to buy cars. All the terms were fully explained for a complete understanding of the transaction.The car was beautifully presented and operation of the vehicle fully explained the day I picked it up. Both sales Managers, Greg and Greg, were very nice and genuine in their "Thanks" to me. I have a large feeling of Trust in my dealings with Mohawk Honda, My strong sense is that this is their credo and these principles are displayed from the ownership down through the whole organization.Thanks again!!
AllisonC
Apr 2, 2016
My husband and I leased a brand new Honda Accord a few weeks ago with salesperson, Linda Vasko. Linda was attentive and made sure we were taken care of. We have nothing but a positive experience with both Linda and Mohawk Honda (as this was our second lease with them). Linda had a great repore with us and our sixth month old son! We appreciate her willingness to work with us in such a timely manner. Thanks again for everything!!!
A totally satisfied customer!
Apr 1, 2016
I recently bought a 2011 Ford F-150 from Mohawk Honda. I could not have had a better Experiance then what I had. I had been to about 5 dealerships previously and was told everything from "you sure that's what you want" to "I'm not making any money off of that". Finally I went to Mohawk Honda. "There I was treated like a queen". I wasn't pushed into buying something I didn't want as a matter of fact Brian McKenna my salesman was courteous and a pleasure to do buisdness with. He went out of his way to please me. The whole staff was very pleasant. They even brought us snacks. I would totally recommend Mohawk Honda to any one! And I'd definitely go there again for myself or my family.
Ed K
Apr 1, 2016
Brian McKenna was an excellent help and a pleasure working with when my wife and I came in to buy a car. So helpful we left with two!
The Lenards
Apr 1, 2016
My car shopping experience from the start began a little rocky because well they sell a lot of cars. I live in the Utica area and I am over an hour away, every vehicle I looked at online was sold before I could get there. This speaks well for their used vehicle pricing. Leigh Keller was great at helping navigate car shopping online. She knew what I was looking for and found it. Well done! When I arrived for a test drive I could not believe how comfortable the experience was. There were none of the "vultures in suits" like you see at other dealerships. Mark Ellis walked me through the process gave me time in the car to check everything out. He answered ALL my questions. It was just a great day. I later met with Joe Vita to discuss the financials. He was great, no pressure. We discussed the purchase of an extended warranty but it was my choice. He outlined the advantages, but he didn't try to make me feel like I was making a big mistake if I didn't purchase.My wife and I both went to pick up our new vehicle. Pickup was quick and easy. They answered EVERY question. Our Pilot is a Touring so it has many bells and whistles, The associate who helped answer all our tech questions was great. We saw the features made modifications, and his patients with us was great. Mark and Joe also followed up by taking care of everything. They had a new key programmed for us on the spot, and made sure that when we left we were all set.If you live in the Utica area like us and are thinking of buying a Honda, you don't have to go to Commercial Drive to shop. Mohawk Honda is well worth the drive, and they WILL take care of you
GrayCRV2
Apr 1, 2016
Got a call for their vehicle exchange program. My 2014 CRV which I loved. Worked their magic. Surprise... Went home with a 2016 CRV. Thank you!!!
Grettared
Apr 1, 2016
When you first walk into Mohawk Honda everyone you see greets you. Important. I met with Bobby Taafe and he made buying a 2016 CR V possible. There was no trade in. Thank you Bobby for working your magIc. He is easy to talk to and a great sense of humor. When I picked the car up on Thursday Bobby took the time to go over all the new features. Love the car and God willing will be back for another when my lease is up.
Justin Fehl
Apr 1, 2016
Right from the start I was treated with respect, and that continued all the way past taking delivery of the vehicle. Nick even answered a small question I had via text message after hours. Great experience. I'll be back.
Jay711
Mar 31, 2016
I had good experience. I received good service. Friendly. Flexible pricing. Took 100k mile trade in. Not pushy. I would recommend. Frank was very helpful.
jpacker
Mar 31, 2016
Mohawk Honda aggressively pursued my business, they were responsive and gave me the best deal in town. You can tell there is a positive energy in the dealership and customers are happy. I was pleased that Lindsey was able to get me a quick response in our dealings.
Katie
Mar 31, 2016
This was our first time leasing from Mohawk Honda and had such a great experience. I called the dealership and spoke with Samantha to find out my options on turning in my 2013 lease early. She set me up with an appointment that night with Bob Taaffe. He was fantastic and showed me all the new upgrades for the 2016 CR-V EX compared to my 2013 I was looking to trade in. Bob thank you so much for your help and thank you Mohawk Honda for such wonderful customer service.
L.Wills
Mar 31, 2016
Reading consumer reviews and facts about the many vehicle options out there can be overwhelmingly exhausting and conflicting; not to mention prepping for haggling over the price! I must say, my experience was none of the above. I received tons of information, excellent service, and honesty about what would be a good fit for my family and my budget! They are focused on creating a lifelong bond with their customers and not about just making a sale. Thank you bunches Lindsey, Nick, and the Mohawk family for making this memory an exceptional one. My daughter approves and loves our beautiful new 2016 Honda Civic Ex!!
Not a Satisfied Customer
Mar 31, 2016
Was negotiating for a vehicle online with Mohawk Honda - not impressed with the experience. Will not be buying from this dealer and do not recommend them.
Bjbach14
Mar 31, 2016
Our sales person Brad Cittadno was very personable ,Knowledgeable , and professional during our negotiations. Upon purchase he was very helpful in setting up phone and radio.
BrandonC
Mar 31, 2016
I just bought a 2016 Civic from Camren McKenna at Mohawk Honda and he helped to facilitate the easiest and quickest purchase experience I have had. I stopped in on a Saturday to test drive a Civic and we reviewed the different models and options. We went for a test drive and I really liked the car. I test drove a few other makes and models at other dealerships but decided on the Civic. I made an appointment to work out pricing and purchase details, which took about 30 minutes. We scheduled another appointment for the following day to purchase and pick up the car -- Camren had already handled the financing, insurance, etc. and I had the keys to my new Civic Touring 20 minutes later after filling out the final paperwork. Camren introduced me to Derek Lahut who was going to take care of transferring my plates and reviewing the features of my car. While Derek swapped the plates I sat in the lounge area of the dealership, with free cookies and coffee.When Derek was done (he even pulled my EZ-Pass out of my old car and gave me new mounting pads) we went over the tech features and set up the CarPlay connection with my iPhone. After that I was all set and I pulled out of the dealership in my new Civic Touring!Total time spent in the purchase process:50 minutes.TIme spent eating cookies: 5 minutes.I'm extremely happy with my experience and with my new Civic!
Diane
Mar 31, 2016
Camren made my experience so easy and smooth. He made the whole buying experience amazing!! He was so friendly and has fantastic customer service skill!!!
Nana
Mar 31, 2016
Sales personnel were very friendly and helpful. I wasn't sure if I wanted to lease another car or buy out my lease. The sales people helped me with this choice.
Pioletmom
Mar 31, 2016
My experience at Mohawk was excellent!! I had discussed the deal prior to coming in and everything was arranged!! I was very impressed with how organized everything was and how everyone was so enthusiastic about my purchase!!! I feel I was treated fairly and am very happy!!! Mike speranza is the man! I trusted him to find me the car I wanted and he did! Damien was great and went thru the car with me and helped me with all my questions!!!PPP
Tsteepe
Mar 31, 2016
I were referred into Mohawk Honda to see Camren McKenna and it was just the smoothest car transaction I have ever had. From start to finish Camren listened to my needs and wants and was able to give me an amazing deal. 1 I will highly recommend Camren to all of my friends and family!!!
Zoejoedan
Mar 31, 2016
Lindsey provided a great purchasing experience. Was satisfied with the trade in value I received. I have been very happy with the crv we purchased. The effiecency of getting through the paperwork process indicates the teamwork they have at the dealership. Highly rec. working with Lindsey on your next car purchase.
Not Impressed
Mar 30, 2016
I tried to negotiate with this dealership.online. I was not impressed with this dealership. I will not buy from this dealership nor do I recommend them.
Paulcharb
Mar 30, 2016
The staff at Mohawk Honda is very professional and cortious. This was the easiest and pain free car buying experience I've ever had. I would recommend this dealership to anyone in the market for a new car. Jen and Samantha were wonderful and made everything go as smooth as possible.
rlb
Mar 30, 2016
We had a very easy time buying a new car. The staff was very helpful and accommodating. They arranged a ride to the bank and pick-up of our rental car.
tobrien
Mar 30, 2016
Started to shop around other dealerships and in the end, wondered why we wasted our time. Mohawk Honda, Greg Johnson and Mark Ellis accommodated everything we were looking for in the car buying experience. Listened to what we wanted and then made it happen. No pressure to buy just wanted to make sure we were getting what we were looking for. Shout out as well to Derek the "tech kid" who gave us the lesson on how everything worked inside the car.... Thank you
HONDA-Drivers-Since'93
Mar 30, 2016
As a long time Honda owner since 1993, with numerous Accords and CRVs, we had the pleasure of working with Leigh Anne Keller whom was very accommodating working via email to help to find the correct vehicle as a replacement for a current CRV lease. She was EXCELLENT in helping to fine tune the right deal to make the vehicle work and KEEP US IN A HONDA for another 3++ Years to come.Having dealt with literally dozens and dozens of sales persons over numerous brands in the last 25+ years, Leigh was at the top of the List. Contact, find the right vehicle, work on the right deal adn delivered the vehicle within a day! excellent. A shout out to Travis Landry who helped finalize and deliver the new CRV earlier this evening.
marchcar
Mar 30, 2016
my car went into dealership for its annual inspection and after getting there was pleased to find out it was a valuable trade in. with some discussion, we decided to go to a new car lease.
Bibi
Mar 30, 2016
I liked the way they explained everything to me. They were funny and very nice to work with. They explained every details very thorough. They helped me find a car suitable for the price range i was looking for. I like Honda Accord. Good quality.
crv4me
Mar 30, 2016
Lindsey Haraden and Greg Johnson were extremely helpful and courteous; they took the time to get out numerous cars and portrayed patience as I thought about my options. We ran right up to closing time and they had no issues staying an extra 30 minutes to finish everything up. Also, I was ~30 min late picking up my car and they were very accommodating to the change in schedule.THANKS!
dabus
Mar 30, 2016
I walked in to see if they could give me a great deal. I was interested in a new car but it was needed. They listened to my thoughts on what kind of car I wanted and then made it possible to get a car with bells and whistles that allowed me the same payments I had on my last car. This is the second car I have bought from Mohawk Honda and the experience was great and I am very satisfied with my new Honda Civic EX. I highly recommend their dealership.
Dianarampersaud
Mar 30, 2016
The employees at Mohawk Honda made the process of buying my car very easy and stress free. The invironment was friendly and they explain everything in the process very thoroughly
FCermak
Mar 30, 2016
My experience working with Mohawk Honda, especially Lindsey Haraden was exceptional and the service was first class. I would absolutely recommend my family and friends to do business with Mohawk Honda and of course, ask to be helped by Lindsey. I love my new Honda and had a great experience overall.
Aaron Wyngowski
Mar 29, 2016
Camren McKenna made the experience of leasing a Honda Civic positive from the start. I would definitely recommend him as a salesmen to anyone looking to get a car from Mohawk Honda.
Gary12
Mar 29, 2016
From the start of coming in to the taking the keys of the new vehicle was a great experience, there wasn't much hanging around while trying to haggle for price, and Cam Mckenna , my salesman was very helpful on getting the right terms for the deal to go through. Thank you Mohawk Honda
bonaiuto
Mar 28, 2016
Our experience with Mohawk Honda was awesome from the moment we walked in the door. Damon Luton greeted us with a friendly smile and he was very personable. He listened to our needs and we didn't feel pressure to make a purchase above our needs. Joseph Vita was also pleasant to work with going over the finance paperwork. He was ready for us when we went to pick up the car and we enjoyed our conversation with him as we finalized the paperwork. Derek Lahut was so patient with us as he taught us how to use our cars features. This is a lot to absorb but gave us his caRd and encouraged us to call him if we need assistance. The manager Andy was great to work with and was helpful at getting us the price we needed to achieve our purchase.I will definitely be telling my friends and family about this dealership and the outstanding service they provide.
ElizabethG74
Mar 28, 2016
As a single woman, car salesmen would see me coming from miles away and the sharks would circle. Not at Mohawk Honda! My salesman contacted me, and with no pressure at all, I was able to make the deal over the phone (I live over an hour away)! I was treated with respect and walked away (in under 30 minutes) with the best deals and experience I have ever had! I would HIGHLY recommend Mohawk Honda!! The trip out to the dealership was WELL WORTH IT!
n.duell20
Mar 28, 2016
Great salesman! Love the CRV!! Everything was really smooth with the purchase. They gave me a fair trade-in value and the other employees we met were also easy to work with. Travis was great to work with and we would buy with him in the future.
RotterdamGirl
Mar 28, 2016
This is the second vehicle I have bought through Mohawk Honda. Scott Risley and Brian McKenna are the team that have guided me through both purchases. They helped me find a vehicle with the features I needed at a price that I could afford. They made the entire process very easy. Although I had a hard time making a decision on the direction I wanted to go in, they were both very patient and answered all of my questions. It is nice to deal with a place where the staff recognize you and greet you when you come in. I also like having the maintenance plan so that I can just drop off my car for oil changes, tire rotations, etc. and don't have to worry about paying for it each time. It makes it very convenient and I find that I stay on the recommended schedule because of it. Also, Derek was great in helping me figure out all the electronic stuff in my new vehicle and made sure my phone was synced and everything else taken care of.When I am ready to trade my new car in, I will definitely go back to Mohawk Honda and work with Scott and Brian again. They are awesome!
Krista
Mar 28, 2016
Lindsey and Tricia were super friendly, receptive to my needs, and made leasing my new car fast and easy!! I have never been treated more kindly at a car dealership and I did not feel pressured at all. On top of that, they were very knowledgeable about the product and financing!
leo.gao
Mar 28, 2016
I highly recommend Katie Gattuso and Mohawk Honda to all my friends, and you.I have changed 3 cars in these four years, so i have the experience with several dealers. Most of the salesman are friendly, but Katie and Mohawk Honda give me best feeling. Katie is so friendly, and her manager, actually, everyone i met in Mohawk Honda is so nice. I have the feeling that i am not the customer to Katie only, all of them help me to find my dreaming car. We made the deal fast and my wife, kids all like the car very much. Also the price is good. Thanks Katie! Thanks Mohawk Honda!
Flaco
Mar 27, 2016
Bobby the sales rep was excellent! I would recommend him. There prices are very competitive. And the people seem nice. There are willing to work with you to make a deal.
plc900
Mar 26, 2016
Mohawk Honda is 100% geared to customer service and offers the best price/quality vehicle custom fit to your needs. Extremely pleasant, speedy, intelligent agents . It was my first purchase of a new vehicle ever and I would not contemplate going anywhere else.
skline
Mar 26, 2016
I just got home with my 2016 CR-V Touring and I have literally been out to the garage three times just to look at it! The entire Mohawk Honda experience was awesome in large part due to our sales/lease person Linda Vasko! She was friendly, professional and so very helpful. We were new to Honda and leasing and Linda went above and beyond to make us comfortable! I also need to mention Derek (tech guy). I really understand my cars "bells and whistles!" He did a great job!All in all, I can not say enough about the positive experience we had today at Mohawk Honda!Thank you Linda for making this such a wonderful experience!Sharon & Greg Kline
Shaquelal
Mar 25, 2016
My experience at Mohawk Honda was great, everyone was extremely helpful and my salesman Camren was awesome! I came to Mohawk after weeks of car searching and they made my decision so easy. Absolutely Wonderful experience!!!
SUMITAPANI
Mar 25, 2016
Mohwak is really No 1 dealership in Captiol Region. They provided the lowest price, and Sales person HARRISION is really really cool. Very please experience from Test drive to Buying a car!!!I am going to refer more friends here.
gregory raab
Mar 25, 2016
I had great experience, salesman was very friendly and showed me how to use everything on the vehicle. I will tell all of my friends to do business here.
Kathleen Parks
Mar 25, 2016
Jennifer DiCiero, my salesperson, was wonderful to work with. She was very friendly and knowledgeable. I would definitely recommend this dealership if you are in search of a new or used vehicle.
Alicia
Mar 25, 2016
My lease was coming to an end and I was looking at the new HR-V. I am so pleased with the customer service and friendliness at Mohawk Honda.
Bob B.
Mar 24, 2016
My wife and I purchased our new 2016 Honda CRV EX-L fro Mohawk and had a great experience from the start. I was able to settle on a price with Brandi, the internet sales person who was very responsive and easy to deal with. We then showed up to purchase the car with a check in hand. Got a great deal and had a very positive experience with Travis Landry who completed the sale and explained the features of the car to us. Travis was especially good- very knowledgeable and positive. We did not feel pressured at all. I would highly recommend Mohawk to anyone looking to buy a Honda in the area.
Chris
Mar 24, 2016
My 2013 Civic was near the end of it's lease so I stopped in to see the new 2016 Civic. Lindsey described all the new features and upgrades, and after a quick test drive I decided to lease the new model. I went from the base LX to an EX and it's a great upgrade for me.
mom2fourtoeheads
Mar 24, 2016
I went to Mohawk Honda to trade my van in for a bigger vehicle. They offered me a few vehicles in my price range and I found the vehicle that was perfect for me and my family. It was in the shop so it would be perfect and it was. I had a few concerns and they worked everything out so that we were very happy and in love with our new Honda Odyssey. :) I would recommend Jason and Michael to anyone. Jason was so easy going and got us exactly what we wanted. Michael got us an amazing deal and we couldn't be happier.
None
Mar 24, 2016
Friendly good experience overall. Willing to work with me on the price allowing us to arrive at a pretty good price. Dean was very friendly and helpful.
Rebekah C
Mar 24, 2016
I can't say enough positive things about my experience at Mohawk Honda. I had a 2014 Honda Pilot that I was leasing and was looking to downsize without compromising on a few features that I had grown very accustomed to. Our salesman, Nick Vita, was outstanding. He was knowledgeable, patient, and understanding. He listened intently to all of my wants and needs as well as my concerns, addressing each and every one of them. He went on numerous test drives with us until I found the car that I fell in love with; a White 2016 Honda Civic EX. He then transferred us over to the finance manager, Michael Speranza, who was an absolute pleasure to work with as well. From there we began working with Andy Guelcher who performed nothing short of miracles when it came to our deal. He went above and beyond!!! His knowledge, expertise made me confident that he not only knew what I was trying to accomplish long term, but CARED about making it happen for me. His strong relationship with Honda Financial at a Corporate level was instrumental in getting the deal done for a price that blew me and my (incredibly frugal) boyfriend away. There was no hesitation whatsoever when the day came to sign the paperwork. I've never felt better about a car buying experience in my life. When we went to pick up the car, our salesman Nick was adamant that he come in on his day off to tie up the loose ends so that it was a quick process when we arrived, even when I told him that wasn't necessary. When we arrived, we were greeted by Tasbeer who knew exactly who we were and what we were there to do. We met with Michael again and sealed the deal in a matter of 5 minutes. Tas came back to greet us and send us off to my new car with Derek. Derek spent 15 minutes with me explaining the ins and outs of my new car with me before I drove it off the lot. He was pleasant, upbeat, and so knowledgeable about the features that I had totally forgotten came with the car! As we drove away there wasn't an ounce of buyer's remorse, just a peace of mind and sense of contentment knowing that Mohawk Honda took EXCEPTIONAL care of us. My boyfriend and I are now 4 time Mohawk Honda customers. He has purchased 3 vehicles from them in the past and this was my 1st, but definitely not my last!!!
Mrjack
Mar 23, 2016
I went in at 11:30 and drove home in my new Certified Preowned Pilot in the afternoon. Start to finish in little over a lunch break.
Todd
Mar 23, 2016
My purchase of new 2016 CR-V from Travis Landry, Mohawk Honda was a pleasant experience. My salesperson, Travis Landry was easy to work with. We were treated with respect, as well.
Bella
Mar 23, 2016
I have been a customer of Brad Cittadino for ten years. He is very professional and I always reach out to him first when I am ready to lease a vehicle again.
bruce
Mar 23, 2016
I wanted a new Honda CRV. and visited showroom on Thursday. Salesman listened to my needs and delivered a great price and auto!.I will recommend Mike Martin to all of my friends.
Debna412
Mar 23, 2016
We are Boomers and have had many car dealership experiences over the years. We were not looking forward to another. We dealt with Jason Stores and could not have been more pleased. His patience and knowledge of the vehicles was very impressive. He spent as much time as we needed to explain everything and sometimes more then once if we needed to hear it again. It was a very positive experience and we would definitely recommend Jason to anyone.
jarret12
Mar 23, 2016
I walked into Mohawk Honda generally knowing what I wanted. I was looking for a certified Honda Accord with <30k miles. After test driving several vehicles with Travis Landry, I was able to get a great deal on an Accord that fit all my criteria. Financing was easy and I got a better rate than I would have through my credit union. I highly recommend this dealership!
Lawyera23
Mar 23, 2016
Tasbeer is the best salesman I've ever dealt with. Definitely would recommend him to anyone that's looking to go to Honda for a car.
kcarlson10
Mar 22, 2016
Best place I've ever done business with! Frank was amazing from the very start when he saw he looking at a car on the lot! He is professional and extremely helpful. Nate in finance got everything taken care of instantly and was just amazing! Really everyone I encountered there was pleasant and seemed to really enjoy their profession there. Its a great place to purchase great cars from!!
kodak63
Mar 22, 2016
Mark Ellis our salesman was a pleasure to work with along with Joe Vita our finance man. The way we were treated was great the delivery of our vehicle was done in roughly a half hours time that includes signing all paperwork and driving out the deal ship. I definitely would definitely recommend people to go see these to men and the dealership Mohawk Honda. Mark and Dori
rich518
Mar 22, 2016
Joe and Nick were a pleasure to work with. The whole experience was quick and easy. Negotiations were fair and professional. I would highly recommend Mohawk Honda, Joe, and Nick!
caitlin.montalvo
Mar 22, 2016
My husband and I just leased our second vehicle from Mohawk Honda and we couldn't be happier! Our first car was a 2014 CR-V EX for myself and we just got the 2016 Accord EX for my husband. We were able to work through most of the details with Lindsey over the phone before even coming in. Once we were at the dealership, we took a couple test drives and went home to think about our options over the weekend. By the time we made our decision on that Monday all we had to do was call Lindsey up and let her know which car we decided on. She got right to work and we drove off the lot a few hours later! Johnna helped walk us through all the final paperwork and she was great too!
erndog
Mar 22, 2016
Hello, This is my second lease with Mohawk Honda and I am very pleased with my car. I was very fortunate to have Brad Cittadino once again as my sales representative. After Kelly Simone got me interested in the exchange program and took me to see Brad I knew I was in good hands and would be taken care of. Both of these individuals are very professional and made my transition to a new car quick and painless. My thanks to both of them for their kind, courteous and expedient service. I would definitely recommend Mohawk Honda to anyone seeking an automobile. Thank you very much. VR, Ernie Perretta
frank79
Mar 22, 2016
Customer service was excellent!!! Really made you feel welcomed, and worked with you for what you wanted in a vehicle. I highly recommend to anyone that is looking for a vehicle to go to Mohawk Honda and give them a chance.
Amy K.
Mar 21, 2016
I can truly say I thoroughly enjoyed my car searching and finding process with Mohawk Honda! I worked with Brian McKenna specifically and could not have asked for a more hassle free, professional and attentive salesman. I didn't feel rushed, which has been the case at other dealerships. Brian went above and beyond by staying late on pickup day to ensure all paperwork was signed and I was settled into my new CR-V SE. Scott Risley and Greg Johnson the General Sales Manager were also involved in my experience and were both very helpful, professional and polite. Lastly, Derick Lahut was a tremendous help assisting me with linking my phone to my new car and teaching me a few fantastic things about the car (like how to upload pictures through the USB drive). Overall, I had a great experience at Mohawk Honda and I will be referring friends and family here!
Brian
Mar 21, 2016
My first interaction with Mohawk Honda came from online research. Scott Risley gave me an initial vehicle estimate and scheduled me an appointment for a test drive. I visited Mohawk Honda four times in two weeks over the course of my buying experience. Lindsey Haraden, my sales consultant was extremely knowledgeable and went above and beyond to provide me multiple test drives and make my buying experience as pleasant as possible. Unfortunately, working with Mohawk Honda management, my purchase was unnecessarily delayed on multiple dates for a variety of reasons. Mohawk Honda did not have the exact vehicle I was looking for in stock. My vehicle took several days to find, deliver, equip, and prepare for turnover. My trade-in vehicle was not given proper consideration on my first visit. On my second visit, after an extended test drive, it took another two hours for Mohawk Honda management to come to terms with, and agree upon a trade-in price for my used car. We then finally agreed upon a down payment amount with financing which also included any other tax, registration, or other fees. It was at this time the question was asked, will there be any other additional fees or costs before I could take possession of the vehicle. I was assured by multiple sales and finance managers that there would be no additional fees or surprises before I could take delivery. Unfortunately however Mohawk Honda then hit me with a last minute additional $95 bank loan financing fee on the same day I was supposed to pick up my new vehicle. I refused to pay the last minute hidden fees and it took Mohawk Honda Management another two hours to correctly process the revised paperwork, minus the hidden fee. I was finally able to take possession of my new CR-V EX-L AWD w/ Navigation. The delivery coordinator Derek Lahut was very knowledgeable and did an excellent job reviewing the vehicle bumper to bumper including all the electronics. The vehicle looked great and I was very happy to finally be on my way.______________________________My response to the response sent by Mohawk Honda and Jeff Haraden:Jeff Haraden,If you had bothered to actually read my review you would have seen my negative criticism was in no way directed at Lindsey, Scott, or Derek, but rather the sales and financing managers who I intentionally left unnamed as a courtesy. It was the sales and financing managers who failed to disclose the last minute hidden financing fee which resulted in the negative review. Last Saturday I was very clear in my questions regarding any other last minute fees or charges in addition to my final agreed upon down payment. I was reassured by multiple managers that there would be no additional charges. I have no doubt Mohawk Honda hits all their customers with these or other last minute hidden charges. In my case however I was fortunate enough to be in a position where I could walk away and cancel the deal if the problem was not corrected. Other customers I have no doubt simply pay the last minute additional hidden fees out of necessity.____________________My Additional Response after Mohawk Honda offered me 3 free vehicle services in exchange for removing this online review. Please see belowLindsey, Because of you my experience with Mohawk Honda was mostly a positive one. Please do not feel the need to apologize for other peoples mistakes. While I am sure Mohawk Honda believes they are being generous by offering me a few free services, I think they are totally missing the bigger picture as to why I was so disappointed with them. In my case specifically, a $95 surprise additional fee after everything else was supposed to be said and done is not a huge financial hardship. For a lot of other people and families however a budgeting surprise like that could mean the difference between being able to put food on the table, medication for a loved one, or being able to afford a reliable vehicle to get to and from a much needed job. I would have been infinitely happier if you had instead told me my issue had been personally reviewed by the Mohawk Honda President and as a result all employees in the sales side of things are now being instructed to give full disclosure to any potential customers explaining any and all fees upfront associated with the car buying experience including, but not limited to For example in my case The Annual Safety Inspection $10.00, Registration $64.00, Tire Disposal Fee $2.50 each for a total of $12.50, Paperwork Processing Fee $75.00, and of course, that last minute Bank Financing Application Fee of $95.00. Also, another possible fee for some customers may potentially include the need for Accident Stop Gap Insurance Protection which I was told would have been an extra $150.00 on top of my regular pre-existing car insurance. Then of course there was the extra labor charge for the installation of the selected accessories. In my case at least those labor charges were clarified up front. In my case most of the above listed charges were bundled into my initial down payment, but obviously not all of them as I believe should have been the case. I am not asking Mohawk Honda for compensation for my own lost time and trouble so much as I am challenging Mohawk Honda to name a real and lasting policy and procedure solution so what happened to me does not happen again to someone else in the future.Respectfully,Brian________________Update as of 03/20/2016Brian,In your review you selected myself, scott and Derek. The score given was 3 stars. You describe a great experience with us yet give us an unsatisfactory score. It's a miss representation of the services I provided you. You did not select either of my managers whom which you had issue you with. I am now embarrassed at the length of the review and will not continue to discuss it. RespectfullyLindsey _________________Lindsey,Your criticism of my review rating score may be perfectly fair and accurate. It completely fails however to address a long term solution to my core complaint. Tell me what policy and procedural changes Mohawk Honda plans to put in place to prevent what happened to me from happening to any future customers and I will then consider removing this review.Respectfully,Brian_____________________Brian,I don't wish to continue to discuss this with you. If you like to further discuss please contact my director of operations Andy. He can be reach at 370-4911 ext 172. Lindsey___________________________
fondafritz
Mar 21, 2016
Everyone that I had contact with was friendly, courteous and nice to work with. The salespeople and the finance people go out of their way to get you the car you want and can afford. The dealership is clean and customer friendly.
Nickyguns84
Mar 21, 2016
Went in to Mohawk Honda after hearing only great things about them. I did a lot of research on what I wanted and Jennifer was great with helping me get exactly what I wanted. I couldn't be happier to be out of my old bumble bee cobalt and into my first ever brand new car, the 2016 civic touring. I will definitely recommend them to anyone who asks, and anyone who doesn't ask. I look forward to dealing with Mohawk again and again.
Patricia Bushey
Mar 21, 2016
Brian Krause Led me to Camren Mckenna and he was straight forward and answered all our questions.He made the whole buying and financing experience a real enjoyable time. Brian was very helpful on his day off to take his time with us.Keith and Pat Bushey
peter70
Mar 21, 2016
I bought a brand new 2016 Honda Civic just a few days ago and I found Lindsey very friendly and helpful from the very first day. She was very proactive and willing to make the dealership as smoth as possible. I reccomend her strongly and I couldn't be happier with my new car. Overall it was a great experience.
WilliamsX2
Mar 21, 2016
We were in the hunt for a 2016 CRV EX.While we were out of town close to a large metropolitan area we stopped to look at a Honda dealer half thinking the pricing must be better due to huge competition.Upon our arrival home we contacted Mohawk, whom we have purchased a new car before, and they bettered the price!They are straight forward, kept us in the loop and would highly recommend them when looking for the best priced Honda around!
Pilotgirl2
Mar 20, 2016
I purchased a vehicle 8 yrs ago from Mohawk Honda. I decided it was time for a new one. I had the the pleasure of conducting business with the same salesman, Mike Bennice. No gimmicks, no games. I paid exactly what my research determined I should pay both times. Mike is just a nice guy!
Yosef
Mar 20, 2016
I have leased two vehicles from Mohawk Honda. I have been able to receive sincere advice from Mark Ellis before leasing both vehicles. He is a great listener which enables him to find the perfect Honda for me to lease which fits my budget and personality. I trust him like my brother.Joseph DiTata
Happy 1
Mar 20, 2016
I had a positive experience working with Frank our sales guy. We went in on a busy Saturday and he took his time with us and worked with us. My husband and I ended up leaving after an hour of negotiating to take a step back to ensure we were making the right choice. After reviewing the options of other vehicles we soon realized what a great deal Frank had gotten us. I was on a very tight budget and they made it happen.
Allyson Shea
Mar 20, 2016
Mohawk Honda has customer service down to a science! I was impressed with the effort made by the Mohawk Honda staff to make my car buying experience so easy and hassle free,
Mike
Mar 19, 2016
This was our most positive car-buying experience ever. Damon spent as much time as we needed, answered ALL our questions, did NOT pressure us, and made sure we were comfortable with the features on our new 2016 Pilot before we drove it off the lot. We are satisfied with the trade-in allowance and are happy with our dealings with all other personnel. Nate was also very helpful. Damon is a great representative of your dealership and we will not hesitate to recommend Mohawk Honda and Damon to everyone.
jimbaccord
Mar 19, 2016
My salesman, Travis, did a great job with what my car buying needs were. I would recommend this dealership to anyone. Five stars to Mohawk Honda.
Kelly71
Mar 19, 2016
Just leased the 2016 CRV-EXL. My salesperson Linda Vasko did an awesome job getting me a great deal. The staff at Mohawk Honda are awesome. I was able to lease the car and take delivery on the same day. This is my second car with Mohawk Honda, and I would highly recommend getting a car from them.
Marcuc3
Mar 19, 2016
At Mohawk Honda you will experience a team of different people helping you through your lease and exchange process.. Everyone is super helpful and easy to get along with.
Dan
Mar 18, 2016
We just purchased a 2016 Honda Pilot from Mohawk Honda in Scotia. The experience was outstanding. We met with Lindsey Haraden yesterday at 3:30 and are driving a new car today. The sales tam was phenomenal and appreciated our time. The tailored the car to our needs and turned it around in less than 24 hours. The price was fair for both the new Pilot and the Pilot we traded in.
Rich Niedbalski
Mar 18, 2016
i give Mohawk Honda the highest score because they took me right in,made me feel like I am important to their dealership and worked with me in every phase of the deal with precision and excellent knowledge of their products.Bobby Taaffe is a good salesman who showed me a great experience in leasing my new car.
pat
Mar 17, 2016
My experience was so wonderful due to my salesperson, Linda Vasko! She made every part of the process comfortable & relaxed. I did not feel any pressure. She was seriously interested in what I wanted & could afford. She was very helpful from the minute I met her all the way up to when I left with my new car! Linda is the best & I will recommend her to anyone I know who is looking for a new vehicle.
Shannon228
Mar 17, 2016
Mark Ellis was very respectful, straight forward and far from pushy. Got me a great car and made my family very happy. Couldn't of asked for anything better. Michael did a great job trying yo get us a good monthly finance and for the most part did an excellent job. Thank you !
Vikki.G.
Mar 17, 2016
I bought my first new car and I can truly say that I was treated like family. My experience was not only amazing, but so is my new car!! I absolutely loooove my new Honda HR-V! Mohawk Honda went out of their way to please me and made me feel like a part of their great big car loving happy Italian family! Thank you so very much to everyone at Mohawk Honda for all of your hard work and dedication to incredible customer service- it definitely shows! And a special thank you for all of your help and hard work to my mommy-to-be sales person, Jen DiCiero and my fabulous finance manager, Johnna Kennedy!
Jacquie T
Mar 17, 2016
Customer friendly. Lindsey Haradan is a fantastic sales person. She really listened to my wants and got me into a great vehicle. Finance department Johnna K. was great as well. Derek L. walked me through all the bells and whistles. Overall a satisfying experience and I am so happy with my new car!
jelliott4x4
Mar 17, 2016
Jim Knowles, the sales representative assigned to our account, gave us excellent service, responding to every need. He was diligent and very persistent in working out a trade-in that matched my expectations. The finance person spent extra time answering my questions regarding the transaction.
Jabon
Mar 16, 2016
Great Dealership and Staff... Highly recommend! I will start by saying that I have worked in the automotive industry for several years, that being said, I know a little about the buying process and importance of good sales people. I called to inquire about a vehicle I had seen online. Right from the start I dealt two fun yet professional women. I stopped in a few days later and met Tricia and my eventual salesman Travis. Long story short, I bought the vehicle that I wanted at a more than reasonable price. Travis, was very professional and for the first time, I felt like I could trust a dealership and it's staff. Thank you for a great buying experience! I will be sure to spread the word!
Laurie0926
Mar 16, 2016
Lindsey was the best! This was our 3rd lease and the first time we leased from Mohawk. We were not pleased with the service we received from our local dealership so we traveled to Scotia to visit Mohawk Honda. So glad we did!!! We will definitely be repeat customers and will recommend them to friends and family!!
Lv65
Mar 16, 2016
My husband brought my 1 yr old civic in for an inspection and came home to tell me of a great offerto trade in for a CRV EXL. Wanted to get back into a SUV and this was a great opportunity.Sales person Jennifer was wonderful and they gave us an offer we couldn't refuse.
Mark20
Mar 16, 2016
I walked in looking for a small used car for my son but didn't want to pay the Monthly payment for 5 years The salesman and team explained the advantages of leasing a new car at a low monthly payment.
Mfix27
Mar 16, 2016
The dealership is fantastic....the staff goes above and beyond! I would recommend Mowhawk Honda to anyone for the purchase of their new or used car!
Bob
Mar 16, 2016
Every one that I came in contact with at your dealership, when they saw me they asked if they could be of any help . I always felt welcome at your dealership. I just purchased my second Honda CRV, from Brian McKenna, he's a great guy to work with, and treated me, with great respect.Thank you all,Bob Pacelli
Evanght22
Mar 16, 2016
Chris was more than accommodating from moment I sat down. I let him know the type of car I was looking for and he more than delivered. He was patient, kind and made sure I had exactly what I wanted for a more than reasonable price. I drove home that same evening as well, so the process was quick and painless!
anonymous
Mar 15, 2016
Mohawk Honda made my car buying experience awesome. Frank in sales, Mike S. in finance and manager Nick, were excellent and made everything easy. I highly recommend anyone to see these people when shopping for vehicles.
rcavalier
Mar 15, 2016
Recently purchased a CR-V through Mohawk Honda and after 2 short months realized that we wanted something different. Brought it back to Mohawk and picked out a Honda Odyssey. The whole process was seamless and the price was negotiated perfectly. The whole process took less that 2 hours and we were on our way! The financing was all changed over and even the registration, which was about to expire, was renewed without having to make a separate trip to DMV! Also purchased the extended warranty for less than it would cost for one typical trip for repairs, so now we are covered to 2020!
vicki will go back
Mar 15, 2016
I was very comfortable with the staff there. No pressure. Very easy to deal with. Got the payment I wanted and will definitely be back!
Wendell4
Mar 15, 2016
After finding a used car online, we were set up that same day with an appointment with an amazing sales person, Lindsey Haraden! The whole buying experience was enjoyable and there was no pressure into purchasing. Lindsey was very patient, and took my husband and I on two separate test drives, because we had our two children with us. As an added bonus, Lindsey was amazing with our kids! The purchase was quick and easy with the dealership doing all the leg work, and two days later we drove home our new used car! We will definitely be returning again!
Gina DeMeo
Mar 15, 2016
If I could give my experience 6 stars, I would. Camren McKenna, Andy Guelcher and Derek Lahut were a team in helping me get into my CRV. Cam worked diligently to get me into an SUV with low mileage and put in the extra work to get me exactly where I wanted to be. Andy was so helpful with my trade-in and Derek got me all set with learning how to use my new car!! All three of them were incredibly friendly and made what could have been a very stressful situation an excellent experience. I can't recommend them enough!!!
Kharbacz
Mar 14, 2016
Mohawk Honda gave me the best price on the vehicle that I wanted. They worked with me to make sure I was happy with every detail of my car. Mike Benese was friendly and attentive. He even went above and beyond to come in on his day off to get me in my new car as soon as possible. I would definitely recommend Mohawk Honda to anyone looking to buy a new car.
cgilbar
Mar 14, 2016
My experience with Mohawk Honda was absolutely perfect. Every member of their team that I worked with, or came into contact with was extremely professional and friendly. I was apprehensive in purchasing a Honda, having never owned one before. When I drove off the lot in my new Civic I fell in love! Throughout the entire purchasing process I felt comfortable and at ease. Travis was very helpful throughout the entire process (living about an hour and a half away from Mohawk Honda) he kept me informed every step of the way and answered any question I had. Michael made the financing portion very easy for me to understand. I will most definitely be going back when the time comes, and recommending anyone I know to Mohawk Honda!
cijinjay10
Mar 14, 2016
They helped me purchase a 2009 chevy silverado and they treated me with respect and kindness and also treated me like I wad family thank you very much
mspauldi
Mar 14, 2016
Damien Tucker was great and seemed to be the only one that wanted to help me. Management that I dealt did not seem to want to help me out so much so that a deal could be made. I was contacted by a manager that didn't seem to know much about the situation and what I was looking for help on. I don't think that I should have told them I was not going to go through with the deal to get them to try and work with me. Was told the car would be ready the next day, then contacted 4 hours before pick-up and was told I had to wait till Monday. I again want to say that Damien Tucker was great!
PattyR
Mar 14, 2016
Jen made it very easy to purchase my new CRV and take it home the same day. Very helpful and worked with me to get what I wanted. Very happy with my new car.
prfctstrm
Mar 14, 2016
Even after changing my mind several times, and being somewhat indecisive, Mohawk Honda was able to place me in the perfect vehicle at the perfect price. I'll definitely be back.
SandyB
Mar 14, 2016
I came to Mohawk from another dealership and am glad I made the switch. Brian was wonderful and very helpful. Johnna explained the finance end of my transaction and was very thorough. Greg Johnson helped my trade run smoothly. I love my 2016 Touring CRV. The day I picked it up Derek showed me the different functions of my car and I was glad because there were so many features I wasn't familiar with. The overall atmosphere of the dealership was very inviting. I will be a long time customer of Mohawk. Thanks for giving me a fantastic experience.
spring
Mar 14, 2016
This is my fourth vehicle I have purchased from Mohawk Honda. It's an easy process from start to finish. That's why I keep coming back.
Momof3
Mar 13, 2016
I bought my first Honda Odyssey Jan 2015. Our sales lady was Jenn and she was so helpful getting us in a van to fit my family. March 1, 2016 my 1 year old van was hit and totaled by someone making a left turn into me. 100% not my fault. The insurance company was making the process extremely hard for me to get rid on my van and no guidance in getting a new one. They also said I had a $5-6K difference between my van worth and my loan that I would be responsible for. I called Jen and told her what happened. She was so helpful and with the help of Nick, we found out my loan company had GAP insurance and I would have nothing to roll over into my new payment. I picked up my new van in less than 24 hours with a lower APR, lower payments, and a better model. I am extremely grateful to them. They allowed me to breathe for the first time since the accident. Patti and Noelle in the collision center were also extremely comforting while waiting for insurance company to inspect the damage. They also called me when the insurance company wanted to pick up my van before I had a chance to clean it out.
Michael Moran
Mar 13, 2016
Doing my homework and knowing exactly what I was looking for in my new car, Mohawk Honda made this purchase easy, comfortable and exciting. My internet sales contact Katie Gattuso made this sale fun. Katie's knowledge and energy was instrumental in making this car buying experience one that I will share with everyone. I shopped my options and it is true "Mohawk Honda did indeed go out of their way to please me"! Thank you. Michael and my 2016 Accord EXL V6 : )
HBFlynn
Mar 12, 2016
I have bought six vehicles from Mohawk Honda. Each experience has been better than the last. Everyone who works there is extremely friendly and wanting to do whatever they can to get you into a new vehicle. Lindsay Haraden is a fantastic salesperson. She rocks!
Seshadri R
Mar 12, 2016
The experience right from beginning, on a Wednesday late evening which held back Mark and Andrew at work just to help us thro' till we drove the Honda Civic 2016 back home, has been splendid. The environment is not about sales or dealership, its about making new connections; no hurried or pressurized ambience, its all about giving a listening ear and making things work for you. Extremely professional, yet friendly - a rarely found balance.Thanks Mark! you Rock!!
Shandiederich
Mar 12, 2016
Linda and Mike were very friendly and helpful in our car buying experience. They helped us to find a way to comfortably stay in our budget and get the minivan that we wanted.
Northwood Construction
Mar 11, 2016
Great experience I was helped right away I found the truck I liked and they made it happen very quickly and professional. Took it the same day. I would highly recommend them to family and friends.
Tinap
Mar 11, 2016
Exchanged a lease car to purchase a used Honda. Experience was great all around. Worked with us to find the right fit for us financialy.
Houdini
Mar 11, 2016
A salesman's role should not be about selling a car...it should be about listening to what their guest needs, and making sure they do everything they can to fulfill that promise. Mohawk Honda and Jason Stores did exactly that when I purchased my new Honda Fit yesterday. From the very beginning of our meeting, Jason made my wife and I feel comfortable, welcomed, and confident that our experience would be more about the relationship than about a sale. Even the layout of the showroom felt open, airy and non threatening with high ceilings and walls that focused all of the experience INward than about being a platform that looks out onto streets or highways. The thoughtfulness of the journey that a guest has seems to be at the forefront of the Mohawk Honda development process.Jason is educated well in how to communicate to his guests, and he has a sincere, genuine demeanor that checks off all the boxes on how to create the right environment for investing both time and money in a potentially large purchase. A good actor knows their script, but also knows how to listen and respond to get the best emotional impact without seeming to be "acting". If Jason had a "script", we couldn't tell, because he listened and helped guide us to getting the kind of car we needed. When there were a few hurdles in getting what we needed for our trade-in, he made us feel like he was advocating for us...and it seemed genuine. If it was a "long con", it was done well, but we didn't sense that there was anything but a genuine process going on.Being a professional magician myself, I know when someone is taking me for a ride, but the only "ride" we went on with Jason was educational and centered around our ultimate satisfaction. It worked.If it was all a script, by all means, keep it.If it wasn't a script, keep it going, because it was well crafted and effective.I just hope that the sequels are not disaster films. But I have faith that if the product, the cast, and the Mohawk Honda experience are any guide, that it will be an enjoyable journey.Thanks to Jason Stores and the Mohawk Honda Team
Jonesy
Mar 10, 2016
I wasn't in the market for a new truck but my girlfriend was and during her search Of Mohawk Honda uses inventory, I stumbled upon a truck I had to have. I was so impressed at how easy it was to trade in my vehicle and get myself into a newer truck! Thanks to Nick Bonarrigo, Lindsey Haraden, and Joe Vita for making the process so seamless! Within days my new truck was at my door and everything from financing to delivery and trade was handled. My girlfriend has been buying vehicles from Mohawk for years and I totally understand why as the experience is like no other. I highly recommend Mohawk Honda and give the entire staff a big thumbs up for their amazing customer service!
Lynelle
Mar 10, 2016
I had a great experience at Mohawk Honda. Vikki listened to what I wanted out of a vehicle and helped me to decide what would be the best fit for me. She updated me frequently on the arrival of my purchase of the Honda HRV and answered any questions I may have had. Michael made the purchasing of the vehicle a simple and easy process. He thoroughly went over different warranty and coverage options allowing me to choose what was best suited for my needs. I would definitely recommend going to Mohawk Honda for the purchase of your next vehicle!
Michele
Mar 10, 2016
I have had a wonderful experience with Mohawk Honda. Lindsey has been great in listening to what we wanted in a vehicle and working in our price range. We live in North Carolina and purchased a car from Mohawk Honda because of their honesty and great customer service. I wish we could also get our vehicle serviced there, but it's a little too far to drive.
hondaconvert
Mar 9, 2016
Everyone at Mohawk Honda made the process of buying a new car as easy, efficient and painless as possible. I came in just to test drive a car and four days later, I'm enjoying my new Honda Fit. Mike was a pleasure to work with and helped me to find the right car to fit my needs and budget. Nate made the financing process very easy and was extremely helpful, as was Derek when he helped me to sync up my phone & car before I drove it off the lot. I found everyone at the dealership to be extremely friendly and attentive! I heard from both Mike and Nate several times between when I looked at the car and when I picked it up, just to make sure everything was all set. This was the easiest car-buying experience I've had and I would recommend Mohawk Honda to anyone.
kay0208
Mar 9, 2016
I've been to the bigger name dealerships in the capital region and none of them had as good of service as Mohawk Honda. Damon was a pleasure to work with and I highly recommend him to anyone in search of a car! He was over all a very great guy and sales person. He helped me find the right fit for me with the right price. Everyone was very kind and attentive. Mohawk Honda is about 30-40 minutes away from where I live but it is very worth the drive because the service I received was phenomenal. Before I was able to take my new car home Derek went over the basics of the car and helped sync my phone to the car, he provided great serviced and made me feel great about my purchase! I've dealt with the bigger named dealerships and they really do not compare. I hope so see Mohawk Honda expand because they truly were exceptional.
Peter65578
Mar 9, 2016
Michael Martin and team worked with me and my wife over a period of several months to help us understand our needs and deliver the vehicle we wanted within a budget we can afford. We looked at a few different vehicles and financing arrangements. Ultimately, we could not have been happier with the results!
One Happy Lady
Mar 8, 2016
We stopped in at Mohawk Honda to see if a part for my husbands 2014 CRV was in. We had been thinking of trading my CRV for a Pilot. Our former salesman who we dealt with at Mohawk Honda has moved and he gave us the name of Mike Bennice. We talked to Mike about upgrading and he showed us a 2016 Pilot and all the features etc.. We talked about leasing rather than purchasing and we knew nothing about leasing so he gave us all the pros and cons. We went home and thought it over, there was no pressure from Mike during the following week, no phone calls trying to get us to make a decision. I liked that as I hate when they call you several times to try to get you to come back and buy. When we felt comfortable that we wanted to try leasing we went back to Mike and he was very reassuring that we made the right choice. We have been Mohawk Honda customers for years and years and trust their knowledge and like their professionalism. They are not there just to sell you a car but to be there for you for the whole nine yards. I would recommend Mohawk Honda over and over again for their honesty and their continued support after you have purchased a new car.
Satisfied Customer
Mar 8, 2016
Every member of the Mohawk Honda staff was welcoming and friendly. They were very detailed in their explanations of the leasing and buying process. They were honest, transparent, and upfront about costs and fees associated with both options. We have leased through Mohawk Honda and were pleased with the experience and now just bought our first new car from them and are equally as pleased. We will continue using Mohawk Honda for all of our car needs and highly recommend them.
jane gebhardt
Mar 8, 2016
Like dealing with close family , loved it. We felt comfortable and confident as soon as we walked in, and were treated fairly and truefuly. Camron was great.
jennyquack99
Mar 8, 2016
Everyone was friendly and helpful. During each step of the process, things were explained to us in clarity and understanding. As always, it was a great experience!
Cometsfan
Mar 8, 2016
This was the best car buying (lease) we have ever had. This is the way car buying is supposed to be. We will recommend Mohawk Honda to friends and families.
Catlover
Mar 7, 2016
My experience at Mohawk Honda was great do to the kind and caring sales staff. Each one, particularly Frank Kinch, took the time and effort to get me the car I really wanted. Even though I had to come back several times for various reasons they were patient and most willing to meet the terms I wanted. It was most certainly worth my drive from the Rome area to deal with this crew. Thanks!
N Ambrozia
Mar 7, 2016
Three new trucks in two weeks... I'd say I like this dealership! As soon as you walk through the doors you are greeted with warm, happy, smiling faces ready to assist all of your needs! I drove over 3 hours to get there (and back) and it was worth every mile. Once again I would like to thank Lindsey Haraden, Nick Bonarrigo, and Joe Vita for another sale/job well done. No matter how many questions I had, big or small Lindsey and Joe never made me feel as if I were a bother! These folks are family to me. A special thanks to Derek Lahut for showing me some of the technology and other things my new truck has to offer. In addition, Derek also took the time to help my mom out with some Bluetooth questions she had regarding her 2012 CRV and even went so far as to offer his time should she have any additional questions. Everyone at Mohawk is willing to help and go the extra mile. I honestly can't imagine buying a vehicle anyplace else! Great job, thanks again Mohawk!
shannon1991
Mar 7, 2016
This was my first experience buying/leasing a car, and the staff definitely made the process as smooth as possible. Jen, in particular, made sure I knew everything about the car, the services Honda offered, and that I got the best deal possible.
Dgage
Mar 6, 2016
This is our 4th Honda in as many years purchased with help from sales manager Greg Johnson. Gregs attention to detail and constant communication makes purchasing very easy and enjoyable. Saleswoman Jennifer DeCiero was extremely knowledgeable and a pleasure to work with. As with Greg Johnson, Jennifer DeCiero has gained a customer for life!
kylegrimes
Mar 6, 2016
Great experience -- easy to see why the dealership was packed. Straightforward sales and finance experience. Nick made the buying experience as pleasant as could be. Whole staff made sure our family was comfortable during our 4+ hours on site.
Marcia D
Mar 5, 2016
I just purchased a Honda HRV from Travis Landry. He was honest, helpful and most of all, willing to go the extra mile to help me get the car I wanted! Tom Ryan and Tim Pilipovic made it possible for me to drive the car I wanted while staying within a budget I could afford. I appreciate the way everyone made me feel comfortable, and confident that I wasn't being taken advantage of. If this is how it willbe eveytime I buy from Mohawk Honda, I will be a customer for life. I recommend Travis to anyone looking for the best car buying experience! Thanks Travis!
MIMI309
Mar 5, 2016
Helpful, great to wok with. Love the experience from START TO FINISH. MADE CAR BUYING VERY EASY. VERY SATISFIED. WOULD RECOMMEND TO FAMILY AND FRIENDS. THANK YOU
r3richa
Mar 5, 2016
I felt liked they worked withen my means. Friendly staff. Would do business there again. I would also recommend mohawk honda to friends and family.
Anonymous
Mar 5, 2016
This was my first time purchasing a new car and the folks at Mohawk Honda exceeded my expectations in every way. Great price and great people. Would absolutely recommend.
Debra Car
Mar 5, 2016
My car buying experience at MoHawk Honda was excellent and I will recommend that other people shop there as well. Travis was very accommodating and made the car buying experience enjoyable.
frogcentral
Mar 5, 2016
I had a great experience. Friendly people all around - but Jen DiCiero was wonderful. SHe puts her heart into the whole thing and made us feel welcomed and cared for. An excellent sales person.
Honda people
Mar 4, 2016
I was able to test drive multiple vehicles. Had the color wanted in stock. Made a fair offer on my trade. Able to arrange financing at a great rate. We went to lunch while they prepped the new vehicle, came back and drove new car home. All in the same day! Our saleswoman Jenifer DeCiero was fantastic, made it happen!
Kimp
Mar 4, 2016
From beginning to end, Everything was wonderful and fast! Very pleased with the delivery of my new Accord! Lindsay Haraden is personable, knowledgeable and a pleasure to work with!
Law58
Mar 4, 2016
I worked initially online and they were quick to respond to my questions. They spoke to me over the phone with a fair offer and brought me in to test drive the car I was interested in. The saleswoman, and salesman that I worked with answered all the questions I had. If they didn't know the answer they would find out for me. I left the dealership with a fair deal and a very happy first time car buying experience. They were able to give me the best price I could find after going to multiple dealerships. I would recommend them to anyone looking to purchase a Honda.
Junior
Mar 3, 2016
Salesman was genuinely kind and was not pushy. Entered dealership knowing what we wanted Mohawk Honda did not try to steer us in another direction.
Riggiann314
Mar 3, 2016
So happy I had the pleasure of dealing with Brian McKenna when purchasing my new Honda accord. His years of experience & and knowledge made my decision very easy. His easy-going personality helped me feel at ease . It did not take long before we were shaking hands and making a deal he really listened to my needs . Each step went very smoothly from purchasing vehicle to financing vehicle . Very happy experience I would recommend Mohawk Honda for anybody interested ! I ended up with a gorgeous hot car!! Also shout out to Nate in financing great experience. He had all ducks in a row for me to sign on the dotted line!!
willtuck
Mar 3, 2016
Just got my brand new civic and I couldn't be happier. Camren McKenna was so polite and helpful with helping me with my options and I came out of it with I brand new civic!
Wendy G
Mar 2, 2016
I was extremely pleased with my salesperson Nick Vita. Quick paperwork. Joe Vita offered a easy financing process. Love my new Civic and the best car purchase experience I have had in years. I love the features in the Civic and for less money than my Subaru.
Cheryl
Mar 2, 2016
This dealership goes beyond expectations. Everyone who made this vehicle possible for me were very professional . Customer satisfaction is their priority and they exceed amazingly! I would highly recommend Mohawk Honda.
Jacobw
Mar 2, 2016
I purchased a used vehicle. Compared to other dealerships in the area everyone was very knowledgeable and turned a normally stressful experience into a pleasant one. Bobby T was very easy to work with.
KristinaL
Mar 2, 2016
I am a first time car buyer, we walked in and were immediately greated by Tas. Friendly as could be, and patient as well. There were some problems on my end as far as insurance and lack of credit since I am so young, and I thought that I was going to have to settle for an older used car. Tas and his team really did everything they could to get me in the car I really wanted, and their hard work shows because I drove off the lot today with my 2014 Civic and could not be happier. I could've gotten a civic many other places but what set them apart was the outstanding customer service we received from Tas. He made us laugh, he didn't make me feel pressured, and he cared that we were completely satisfied. I would highly recommend this dealer and sales associate! Thank you so much!
Letgregrock
Mar 1, 2016
For my first car buying experience, I don't think it could have gone any better. I had researched the car online on their website before visiting the dealer, but wanted to see it in person and talk to someone about it. As soon as I walked in the door, I was immediately greeted by Tas asking if he could help me. I told him the car I was looking for and he knew exactly which one it was. He gave me a quick tour of the facility and welcomed me. I won't recap the entire process but this was the tone for my entire visit. At all times he was friendly, professional and genuine. From the moment I walked in the door until he handed the keys to me, I felt comfortable and at ease. It was like having a conversation with a good friend. The sales manager Nate was also personable and knowledgeable while filling out paperwork and such. He was professional at all times and took the time to explain everything I was signing. Shout out to the detailing team as well for making it the most beautiful thing I've ever owned. All in all this was a great first time buying experience and I'd recommend these gentlemen to anyone. Thanks again!
RJ1218
Mar 1, 2016
My wife and just picked up our 2016 Honda Pilot and we were very, very happy with the experience. Brian McKenna was great to work with, as was the sales manager Brad. They were very fair and listened to what we really wanted and did everything they could to make that happen which we really appreciated. I highly recommend checking them out!
stella
Mar 1, 2016
The people I dealt with at Mohawk Honda, Leigh Keller, Mark Ellis and Joe Vita were pleasant, efficient and very helpful which all made for a great experience.
Crazy lil' cousin
Mar 1, 2016
Working with Michael was FUN and EASY. He listened to what we needed and wanted, and we reviewed our options on the spot. We test drove a few vehicles, they assessed our trade-ins and we made our decision with confidence and certainty. Michael made sure we knew about our Pre-Owned warranty and all of the vehicle controls and I love my Certified Pre-Owned Pilot. Thanks Cuz!!! GO NY GIANTS!!Love Your Little cousin Tiffanie
Football Family
Mar 1, 2016
Just picked up our new CRV EX and had a wonderful buying experience. Linda Vasko, our salesperson was a pleasure to work with from start to finish. The showroom was packed on a Saturday afternoon and every employee that passed us spoke and said hello. Made it feel very welcoming. They spent about a half hour walking us thru the functions of our new vehicle when it was delivered and we never felt rushed or like we were bothering them with our endless questions. I have purchased many new cars over the years and this is the best car buying experience that I have had. If you are buying a Honda this is the dealer to see first.
Jan/Karen Schuyler
Feb 29, 2016
We loved dealing with Mohawk Honda for many reasons. First, we received friendly service. The salesperson, Ms. Gondar, was pleasant, knowledgeable, & professional. The phone personnel we dealt with prior to meeting Ms. Gondar were also helpful. The general manager, Mr. Bonarrigo, also came over to us and was very personable; because of his leadership Mohawk Honda is a thriving business with excellent employees. (We know because we are business owners ourselves!) We were really surprised when Mr. Bonarrigo said that they would deliver the car to us. Lastly, the price of our new Odyssey was extremely competitive and better than the priced quoted to us by our local Honda dealership in our area! There is no comparison between the two dealerships; Mohawk Honda was wonderful!! This is the first time we have bought a car from Mohawk Honda but it certainly won't be the last. We will not hesitate to recommend others to your dealership.
jancol6750
Feb 29, 2016
Michael Martin made my car shopping experience very easy He took the time to find me the CR-V that fit my needs and price range. After selecting the car, he clearly explained car features and how to use them.
LAMMY9
Feb 29, 2016
Everyone I dealt with were very friendly, knowledgeable and helpful which made for a pleasant buying experience. I am thoroughly enjoying my new HR-V!!
rimetrans
Feb 29, 2016
Nothing but good things to say about Camren Mckenna, Nate Gagnon & Liz Deltry. Excellent Knowledge, Very Friendly! We were able to make the deal and drive away with the car in a week.
SUNKUPULI
Feb 28, 2016
Good Team to meet the customer needs. Provides the best deal among the dealers in Capital District. Always ready to beat the other dealers price offer.
Budman13
Feb 28, 2016
Very professional and willing to work with me. Excellent experience again..this was our 3rd car from Mohawk and we won't hesitate to go back for number 4. Camren and Andy were awesome and great to work with. Thank you
elio 70
Feb 28, 2016
My sales woman was very professional, and very helpful in making sure I was satisfied. Mohawk Honda is where I will always buy my car and recommend any one else.
Lowebe36
Feb 28, 2016
From the moment my husband called and spoke with someone to the end of the deal when I drove out with my new leased vehicle it was fantastic. Everyone there was helpful and nice and very professional. I'll be bake and I'll be recommending everyone go to Mohawk Honda!
Martin2010
Feb 28, 2016
Great dealership, wonderful service and plenty of inventory ! They werent pushy about cars or extras I didn't want. I Would Highly recomend for anyone looking for a new or used car.
Ash010290
Feb 27, 2016
When I arrived at mohawk honda I was in desperate need of a new vehicle. My fiance and I have a 2 year old son and we needed something that was safe and reliable. Our credit scores were far from perfect and we weren't even sure that any bank would want to finance us. Mark ellis, our salesman and Mike S, our finance officer, went above and beyond for my family and I. Mark did not stop until he found me a car I loved and Mike worked tooth and nail to get me financed. In the end we walked away with a beautiful pre owned ford focus that WE LOVE. If it weren't for the hard work and dedication of Mark and Mike my family and I would still be stuck in an unreliable, unsafe vehicle. I will 100% recommend mohawk honda to future buyers and I myself will continue to buy my future cars from this establishment!
Ahmed A.
Feb 26, 2016
This was my first car from Mohawk Honda and wanted to give them a shot after all the xxxx advertising everywhere. To my surprise, they are the real deal and made the car-buying process smooth. Jimmy Knowles and Micah Troncone (Finance) got me into my dream Honda Accord V6 Touring and both were so friendly & didn't push me in anyway, just simply wanted the price I wanted to be at and they made the deal work. They also got my out my Ford lease and hooked me up with their gas-n-go program with my accord, which is an awesome maintenance plan. I'm grateful for their service and definitely will be back for my next car here!!
Bernie
Feb 26, 2016
I'd like to thank Jen DeCiero for making my first experience with Mohawk Honda a pleasant one. No high pressure, just great customer service!
Nagothi
Feb 26, 2016
Best ever car buying experience atMohawk Honda. Best sales person I ever met with Mr.Nick Vitas. Initially I went to show room to buy Honda CRV for my friend ( went with couple of other friends). My friend and I convinced that We wanted to go for Honda Odyssey. I wanted my wife and kids also join with me for decision making and selecting color. We spent almost 9 hours and asking several questions. He is simply superb treated us like his own family members and answered all of our questions, treated my kids very well. All employees are very friendly and professional behavior. I never had such homely experience. Just ask for Nick Vitas, you will see how nice person he is. Thought his office hours end at 5:30 he stayed with us till late evening to answer all of our questions. Finally we bought 2 Honda Odyssey cars on same day. My kids and wife wanted to go for Mohawk Hinda for servicing as well ( 25 miles from my home :(. ). But I would love to visit as many times as possible. Decided to go here for servicing as well.
Prof
Feb 26, 2016
Chad and Linda came through. Thank you both. I am very pleased with the experience. I look forward to working with the people at Mohawk Honda in the future.
Jill T
Feb 26, 2016
I have worked with Mike for almost 11 years now, through a used-car purchase, two new cars and now a leased CR-V. He took the time to explain everything to me, and I drove out of the dealership last Saturday 2/20 with exactly what I wanted in the vehicle. I felt that I was treated like a person and not just another sale. Everyone I dealt with was extremely helpful and friendly.
justkay
Feb 26, 2016
This is my 2nd car from Mohawk Honda!. And I just love it. Jen Deciero is great to work with she goes out of her way to help you! Great customer service!Thank you!
Mcrawford
Feb 26, 2016
Brian was amazing to work with, very down to earth and reasonable. After I signed the deal the process just keep being amazing, Joe was very respectful and repeatable and made my options very clear. Ashley, the internet sales person I worked with also was very pleasant to work with and overall made the experience enjoyable. Everyone I worked with here was knowledgeable and pleasant, much more than I've found at any other dealership. I look forward to working with them again when I get my next Honda 10 or so years down the line!
Anniebad
Feb 25, 2016
We found our experience of buying our 2016 Honda CR V Touring very pleasurable and felt no pressure in buying our car. Our salesman Tasbeer Ahemd was so helpful, friendly and pleasant that we would definately highly recommend him and the dealership. Tasbeer took his time explaining the features to us and we even had a few laughs learning. Thank you for your guidance and help in purchasing our Honda. Ann Marie and Joe Badalucco.
BreezingAlong
Feb 25, 2016
The lease of my new Honda CR-V was a very easy process. All of the people at Mohawk Honda were very pleasant and helpful. My salesperson, Jimmy Knowles was great to work with and Andy Geutcher went out of his way to reach a deal that worked for both parties and was great to work with.
Bzayovine
Feb 25, 2016
I told Lindsay what I wanted in a used car and what I wanted to pay. Got me exactly what I wanted with no headaches. Will certainly be buying another car from the team at Mohawk Honda
daniel559
Feb 25, 2016
sales and service are the best this is my third pilot I will keep coming back.my wife loves her accord hybrid you guys are the best
Drj1016
Feb 25, 2016
My wife and I purchased a new 2016 civic from Mohawk Honda salesman Brian McKenna. This is the 5th car that we have purchased over the years and every experience gets better and better. Brian was there to answer any questions we had and is always eager to please. We highly recommend Mohawk Honda and their entire staff
MJM187
Feb 25, 2016
I truly enjoyed working with every one at Mohawk Honda. My last 3 vehicles were Honda's and I got them at Keeler. My first experience with Keeler was great (Thank you Greg Johnson) but after that just so-so. The sales man that I originally dealt with had gone to work for Mohawk Honda. I continued to go to Keeler since it was close to my home. No more!! I'm sure the extra miles will be well worth it! It's nice to find a dealer that knows what the word "Service" means. I can't even tell you how many times I was asked if I needed any help or if I had been helped while I was there. The answer every time was yes! I look forward to working with the Folks at Mohawk Honda again in the future.
Rich
Feb 25, 2016
Everyone was very friendly and accomodating. Our salesperson, Mr. Brian McKenna, was very personable and helpful. This was our first purchase of a new car with Mohawk Honda and we are sure it won't be our last. We will definitely recommend your dealership.
tlwnewcar
Feb 24, 2016
I called Linda for assistance after a very difficult tragedy in my life. She was very responsive and took time to review multiple options to find what worked best for me. Linda and the Mohawk team went above and beyond to get me the best deal and financing with no pressure and compassionate consideration. My new Honda is wonderful, and I will definitely recommend Linda to anyone looking to lease or purchase a vehicle. Thanks to Derek, also, for making sure I knew where everything in the car was located.
geoff
Feb 24, 2016
everyone was great, very helpful and friendly. everyone was so nice and made the experience super fun. i would recommend Mohawk Honda to my friends and employees.
jerry
Feb 24, 2016
Nick is great. He always shoots straight from the hip. He is always a Giant help. Thanks for all your help. Go Yankees. lol. Thanks.
Michele12108
Feb 24, 2016
This is the 2nd vehicle we have purchased from Mohawk Honda. I didn't think I would be able to make a deal that would work for us. I was very lopsided in the value of vehicle vs. the payoff. I couldn't believe it when we agreed on a deal that was more than fair for me. This time we decided to lease the vehicle. Jason explained how we could benefit from leasing vs. buying based on our needs. Jason went out of his way to help us understand the Lease options . He was very honest, patient and knowledgeable. He is newer to Mohawk Honda, but not new to the car sales industry. He is a great addition to the Mohawk Honda Team. The dealership was absolutely fair and honest with us. They were able to give us a better deal than anyone else would have due to the volume of vehicles they sell. There was no pressure on us. I really like this about this dealership. They also are all very friendly and helpful and always moving! I know that I will be a lifetime customer at Mohawk Honda. I recommend Mohawk Honda to anyone who wants to be treated with respect and honesty, and anyone who wants a fantastic deal with purchase or leasing a vehicle. Even if you are not looking for a Honda to purchase, they have a huge selection of a variety of makes and models of cars and trucks that are pre owned. I also want to say that I have any servicing needed to be done at Mohawk Honda. Every time I bring my vehicle in to be serviced I remain completely satisfied and impressed with cost and service. Honest and efficient. Mohawk Honda is a package deal. Great sales and service every time. If you are not happy just tell them and they will do what they can to please you. Mohawk Honda really does go out of there way to please you! Stop in and see Jason Stores when you are looking to purchase or lease a vehicle. You will be very happy you did. Thanks again Jason!
Ayyypepe
Feb 24, 2016
Great service, great people. Very passionate with their work and expect nothing but the best for their customers. 100% recommended to new buyers. Mark Ellis,Very informative about everything. Made sure I left happy and content with my purchase. Def one of the best I've dealt with.
carol0124
Feb 24, 2016
Tasbeer made the process of buying my new car painless. He was helpful and happy to answer all of my questions. Nate handled the financial end of things and everything was handled quickly. It was a pleasure dealing with both of them.
Bea
Feb 23, 2016
Brian was easy to work with; efficient and knowledgeable. Could and did answer questions clearly; was always responsive in a timely fashion. Open to my needs and willing to work with me to make the purchase attainable to me.
ccolamarino91
Feb 23, 2016
I have to thank Mark Ellis, Michael Speranza, as well as everyone else who helped me with my very first car buying experience. I bought a 2014 Hyundai Elantra and am absolutely in love with it! I came in after a disappointing visit at Foggs with my family and they walked in and introduced me to Mark who had worked with them many times before with buying a new car. He was so nice, and helped me understand exactly what everything was and made sure that he explained to me everything that was within my limitations of what I needed. I test drove the car and instantly knew this was the one. As I got into the financial part of the deal, there was at first a lot of confusion but Mark had spoken to Michael to take a look at my deal, and really help me get to where I needed and wanted to be and I truely am thankful for all the hard work they did for me because I was so worried it was going to be an overwhelming experience and it wasn't at all. I looked at the car Saturday and got to pick it up tonight with a reasonable trade in for my old Ford Focus ZX3, and had a really affordable down payment. Michael the finance guy, truely truely helped me out so mucb financially. With an amazing interest rate, and monthly payment, and a warranty that surely helps me feel covered with my new car! I am very thankful for everything he did to make surr that I was able to go home with an amazing car and not feel so overwhelmed with the financial part. I am sure I am not the only one who hears finance and gets nervous because now a days its very hard to find a deal that truely fits your budget, Michael did just that and thanks to Mark showing him my deal he was able to sit down with me and make everything I needed and wanted happen. I went in the night of the pick up, had signed all the paperwork I needed to sign, and I was on my way, before I left the lot with my new car I had Mark and another amazing associate ( I apologize I forgot his name) help me understand the use of my car before I left. He was so kind, showed me all the different features of the stereo, the ac and heat unit, the light system, and was so amazing as well to help me gather everything from my old car and put it in my new car, as well as put my seat covers on, and grab new stickers for my EZPass so I didn't forget it. I have definately been recommending Mohawk Honda to all of my friends and family, my dad Mike may also be coming in to look at a Honda soon, and I think he will be just as truely amazed by the perfect customer service I had experienced. Thank you all at Mohawk Honda for everything you have done and for making this the mosy easy transition to a new car ever!
dennis1234
Feb 23, 2016
As the title says: "the best dealership I have ever dealt with". EVERY staff member was 100% friendly and helpful and truly seemed happy to be there and to make your experience a great one. Our salesperson, Mike Bennice, as in past dealings, goes the extra mile to make sure we are delighted with our purchase. There are no better...thanks again!
ShFa913
Feb 23, 2016
Everyone was professional,friendly and knowledgable .Brian McKenna was great made me feel very comfortable in buying my first new car ever.Travis Horne was the person who recommended me to try Honda and I'm so glad he did.Thank you very much to everyone who participated in my purchase.
K Sarafin
Feb 23, 2016
I have lived on both coasts of this country and purchased vehicles in many different places, but my experience at Mohawk Honda is unequalled Nick Bonarrigo and his amazing staff go out of their way to accommodate their clients. In their friendly, honest, fair way, they make the buyer feel respected and valued. There are no tricks and no games, which is quite refreshing. I have never seen a better place to purchase or lease a vehicle. Additionally, the service after sale is exceptional. Kudos in particular to Mike Bennice whose knowledge, patience, and professionalism are phenomenal! I received an excellent deal and I love my new vehicle! BEST. DEALERSHIP. EVER.
Mark
Feb 22, 2016
It was a great experience. The staff was very professional, knowledgeable and easy to deal with. When picking up my car they had everything all ready and they showed me where everything was and how things worked.
Bm1500
Feb 22, 2016
The sales team at Mohawk was great. I personally delt with Frank Kinch and he made the experience easy and enjoyable, being a first time buyer with little credit history they got me a great deal and into the vehicle I wanted!! Can't thank them enough!! Even the sales people who weren't helping me were very nice and it was a good atmosphere to be in.
numarks
Feb 22, 2016
I just picked up my second vehicle a 2016 CRV from Mohawk Honda. Our first was a 2016 Pilot that we leased in June of 2015. Travis Landry was our consultant for both transactions. He was great! I wish I knew what he forgot about cars. Travis is very knowledgeable, professional and thorough in his presentation of the Honda products. It's no wonder that he won the "Walk Around" award for the second time at your dealership. It is very clear that Travis pursues everything he does at Mohawk Honda with an eye towards excellence! Even with all these great qualities, Travis is a better man! He really cared about what we needed, put a good deal together and was appreciative that we made the trip from Connecticut to do business with him. Another pleasant surprise was meeting Derek Lahut. He is enthusiastic, respectful, and also knows a lot about the Honda's.! Derek helped us to get "dialed in" on the CRV we purchased.Both Travis and Derek are wonderful representatives not only of Honda but of the Mohawk Honda family.! With guys like these in your organization, it's no surprise that you're in the TOP 10 of Honda Dealers in the USA.! Congratulations!!!
oliver
Feb 22, 2016
I knew what vehicle I wanted, Lindsey Haraden set up a trial drive and found the color vehicle for me. She is extremely knowledgeable on the product without being pushy.
Patrick
Feb 21, 2016
We visited three Honda dealers in our area before purchasing our new CRV. James Knowles at Mohawk Honda gave us the best deal and was the nicest sales consultant to deal with. It was a real pleasant experience. A short time later one of our other vehicles needed to be replaced and James was able to put us in a used vehicle that we are very happy with. Not only did he give us a great deal on the used vehicle, he had a new set of tires put on it before we purchased It. I would highly recommend this dealer and especially James Knowles, to anyone looking for a new or used vehicle (or both).Patrick
wally1953
Feb 21, 2016
Every step of the process was effortless and stressless, and I enjoyed working with everyone involved, especial my sales rep, Brian McKenna. He was very professional and friendly, answered all of my questions thoroughly, and just generally made my experience very enjoyable. Couldn't be happier.I would recommend your dealership and Brian without hesitation.
June P
Feb 21, 2016
Leased a CRV for the price I wanted. Mohawk Honda took care of turning in my leased Toyota and I went home with my new car all in one day.
Blue
Feb 21, 2016
Everyone was very friendly and helpful! We went there just looking and had a great experience. We felt very comfortable with everyone. When we picked up the car, Mike Martin spent a good deal of time going over all the features.
Dani k
Feb 21, 2016
Best car dealership I've ever dealt with. We were taken care of very well . We were never left unintended for long they always kept us updated as for what was going on in the process of getting our car. Very considerate on getting us in the car that same day seeing how we were an hour and a half drive out of town. We felt like family by the end.
Brownt27
Feb 20, 2016
I am very pleased with my experience at Mohawk Honda. Nick Vita made my leasing experience very easy and enjoyable. He was very knowledgeable about the Civic I leased and made the whole process painless. I was able to get the monthly payment I could afford along with oil changes, tire rotations and NYS inspections included. I love going to Mohawk Honda for service as I can wait there comfortably for my car. All staff members are extremely friendly and helpful.
Lobo8
Feb 20, 2016
Mohawk staff were great. starting with Samantha's initial call to roll my current lease into a new lease. our saleswomen, Jen was friendly and knowledgeable getting us into the right car/lease-Micah finished up the final details. no pressured upsells at any point of this car buying experience. Derek finished up by going over the cars' features, pairing my phone to the car. we took a picture and off I went with my new car. The whole car buying experience took about one hour on a Saturday and one hour on a Wednesday to drive off with the car.
MEC85
Feb 20, 2016
I will start out by saying that I was hesitant to go to Mohawk to lease another car due to a family's members negative experience a few years ago. I was actually there with a family member because she was getting service done on her CRV. While we were waiting, my husband and I decided to talk to a salesperson regarding my lease that was coming up within the next couple of months. Mark Ellis approached my husband and began going over our options. When buying my CRV out of the lease wasn't an option, Mark began working with me on the option of leasing another CRV, but this was a little out of budget as well. Fortunately, we had the pleasure of meeting Andy and Greg, who are both part of management, and they were extremely accomodating to us and our family's needs. Greg recommended looking at an Accord which he thought would still be spacious and a great family car and he was right. I left that night with my brand new leased Honda Accord! All three gentlemen were easy going, understanding, and easy to talk to. At no point, did I feel like I was being pressured into something I didn't want or something I could not afford.It is a big change going from an SUV to an Accord but it is an amazing car and it was the best decision for our family. Mohawk Honda did everything they could to get me in a new car that day. I will definitely be back in three years to lease another one!
N Ambrozia
Feb 19, 2016
The Mohawk Honda dealership and their staff make the car buying experience easy and actually enjoyable! The staff are professional, warm and friendly. I was in good hands with Nick Bonarrigo, Lindsey Haraden and Joe Vita who provided me with outstanding service. The process was seamless from start to finish! The experience at this dealership is stress free and you never feel like you are being taken advantage of in any way.I have bought/leased numerous times from Mohawk and I'll continue to do so. I just wanted to thank Lindsey, Nick Joe, and the entire staff at Mohawk for their dedication to the customer and for providing friendly, amazing service!Well done!
Old Salt and wife
Feb 19, 2016
Camren McKenna, Gold Sales and Leasing Consultant at Mohawk Honda, helped us choose a" just the right new car for our needs". We test drove a top-of-the line car first and then a second car with fewer high tech features which proved to be just what we wanted with the addition of front heated seats! It proved to be a stress free experience with all of our questions addressed by this knowledgeable young sales representative. He worked closely with Derek Lahut, Delivery Coordinator,who was patient, warm and friendly as we learned all about the features of the car before driving it home. Micah Troncone, the manager, is also someone we wish to acknowledge for his efficient and clear explanations of the financing procedure concluding the transaction. It was truly a happy experience for us. James and Jean Burns
Smhunter44
Feb 18, 2016
I have purchased at least thirty cars over the last forty five years and my experience at Mohawk Honda was like no other! From the minute I walked in and talked to Nick Bonarrigo I knew that Mohawk Honda was where I wanted to lease my CRV! They listened to what I wanted and worked very hard to make it happen. After working initially with Nick he then had me work with Mike Bennice who worked so hard to pull together our trade in from out of state, our out of state lease return to Honda and the lease of our new car all in the time frame we asked for. It required Mike to make numerous phone calls to get payoffs and information. He also had to switch our registration and insurance from VA to NY. I'm sure he didn't realize how much work he was going to have to do when he got me as a customer!! The day I went to pick up my car, Derek Lahut went over all of the options that my new car had. His knowledge and enthusiasm in explaining my CRV was above and beyond my expectations. He made me even more excited that I had chosen a CRV!!! Joe Vita handled the financial part of picking up my new car! He had the paperwork ready when I got there and he his organization of the paperwork made it painless to get through signing all of it! Buying a car from Mohawk Honda was like working with a family! I will never buy another car from any other dealership! Thanks Nick, Mike, Derek and Joe!
Jkgessler
Feb 18, 2016
I was happy that I got my car at Mohawk. I love the service that they got. The people are very nice people to work with
James Rose
Feb 17, 2016
I would like to commend Scott Risley, Internet sales manager, Johnna Kennedy, business manager, and last but not least, Frank Kinch, my salesman. I contacted them in regards to a vehicle I saw for sale on their website and immediately upon inquiring about it, I was contacted and treated with nothing but the utmost professionalism and respect. I explained what I was looking for and some issues I might have, and not once was I greeted with a cannot due, but a CAN DO attitude!!! The level of commitment shown to me was impecible. Not once was I treated like a number or just another sale, but that I was the most important person to them. This was not just during the sale, but afterwards as well. They all stayed past closing hours to ensure I drove out of there with my new vehicle that night and had the best possible experience. I am glad I contacted them, and will highly recommend them to anyone looking for a new vehicle, whether it be new or used. Thank You to everyone at Mohawk Honda for a painless and pleasant experience.
roos.christop
Feb 17, 2016
Showed up after seeing a deal online, and got the exact deal I saw without any hassle, or upselling. It was a really pleasant and very easy buying experience. Highly recommended,
SusanVanBuskirk
Feb 17, 2016
Dean was my salesman, Micah did financial paperwork and Derek showed me the features of the Civic. They were a great team. Everything went very well and not rushed at all. Love my car!
Brendan
Feb 17, 2016
Brandi was responsive and flexible through the opening communication through email. Cameron was helpful and negotiations were easy. He also got me in and out with the car in under an hour. Joe found me a great rate for financing.
Cargurulatham
Feb 17, 2016
Mohawk Honda of Scotia had the trim and colors We were looking for, and offered the best price. The salesman (Chris) was wonderful throughout. We did not trade our old vehicle as we felt we would do better with a private sale. We did the financing through the dealership because they matched the lowest interest rate available elsewhere. We would recommend this dealership to our friends and family.
Corey L
Feb 17, 2016
My wife and I walked in to purchase a 2016 Pilot. We had a specific color that we wanted and Mohawk Honda had the inventory. I specifically requested Brian McKenna as he had previously worked with my father. Brian was great. We showed on Saturday of Presidents day weekend with no appointment and he was very accommodating despite having a busy schedule. Brian is a straight shooter so there is not a lot of back and forth which I appreciated. We negotiated my trade and made the deal happen. Tom Ryan in the finance department was also terrific. Derek Lahut explained all the bells and whistles of the vehicle to me and got me on my way. My wife is enjoying her brand new Pilot. I would highly recommend Mohawk Honda to anyone.
cms314
Feb 16, 2016
We went in for warranty work and left with a 5 year newer vehicle at a fair price! This was our first experience purchasing a certified pre-owned Honda. The process was straight forward and relatively easy. The was staff friendly and has a low pressure sales approach. I would definitely recommend Mohawk Honda for both new and used vehicle purchases.
Kate10292
Feb 16, 2016
Mohawk Honda is such a great dealership. Everyone was very nice there and a great help. It was my first time buying a car and I felt very comfortable that they had my best interests at heart. I dealt mostly with taz, so if you're looking for an easy going , super helpful, and not overly pushy car salesman... He's your guy.
Nicole M
Feb 16, 2016
This was my third Honda Civic from Mohawk Honda! Jen never fails to make our buying experience quick and easy!!! We will never shop anywhere else! We are Mohawk Honda lifers!
Nicole13ab
Feb 15, 2016
My husband & I had a great experience buying a used car from Chris- he was very easy to deal with & made our entire experience simple & virtually painless! I'd recommend him (and Mohawk Honda) to anyone looking for a no pressure, enjoyable car buying experience. Also- Micah is the MAN!
tombigos
Feb 15, 2016
Lindsey was extremely helpful and very patient as we were making our decision to buy our first Honda vehicle ever. We have been buying cars for ourselves and family for over 40 years, and this experience was, by far, the most pleasant ever. We have been very happy with our CR-V and Lindsey was the key to making this happen
Travis1987
Feb 15, 2016
Frank was a great guy to work with. And a very attentive to my needs for what I was looking for in a car. I would defiantly recommend this dealership and employee.
alberta
Feb 15, 2016
Our overall experience with Mohawk Honda was outstanding. Ashley Taber was the key to our positive experience and final decision to join the Mohawk Honda family. Ashley guided the entire vehicle acquisition process and insured that it was a pleasure and we will return for our next vehicle because of her alone but Micah Troncone's professional & easy going method in processing paperwork further enhanced our experience. Derek Lahut did the "walk around" explaining the features of our new vehicle in a relaxed clear manner which we really appreciated. Derek knew the vehicle's tech features well and took the time to insure that we understood our vehicle's amenities. Our assigned Sales person, Mike Martin, was professional, friendly and focused. The overall atmosphere at Mohawk Honda is friendly, professional and inviting. The building itself is modern, clean and welcoming. A Great Place to do business at which we will return and to which we are comfortable referring our Family and Friends. Thank you Mohawk Honda.
Ezra2016
Feb 15, 2016
The salesman was great and the pricing was good and the selection was fabulous when i test drove the car, i knew this was the car i will be driving for like 20 years.
Jared84
Feb 15, 2016
Had a great experience working with Brian McKenna and Scott Risley. They made buying a new vehicle hassle free and enjoyable. They answered every question I asked and gave me tons of options of what to do. I would recommended going to them when you need to buy a new or used vehicle!
lynseyfoster
Feb 15, 2016
Thanks Cam, for making my car buying experience more than exceptional. Buying a car can be quite stressful, and Cam was very accommodating and made my experience at Mohawk Honda a breeze. THANKS AGAIN!
Maracathleen
Feb 14, 2016
Camren was super helpful and accommodating with everything during my first car leasing experience. From trading in my old car to picking out my new car, he made sure I understood everything that was going on, worked with me to get the price I wanted, and taught me all about my super cool new "sports car" before I drove off the lot. Thanks Cam! :)
kim4567
Feb 13, 2016
It turned out to be one of most wonderful and enjoyable experience I have had. Everyone was so helpful and friendly. You made me so happy. Thank you
New car Chick
Feb 13, 2016
Called for information regarding leases on Hondas, preferably zero down. Spoke to Leigh who was very outgoing and willing to give me some pricing estimates over the phone. I had called 2 other well known Honda Dealers and did not get very much info. With that being said, Leigh kept in touch while my husband and I discussed making an appt to check the vehicles out. When we did decide to go down we were taken care of by Chris Becktoft who was a great young guy, helpful and not pushy. We did lease and are sooo happy!!!
satisfied customer
Feb 13, 2016
Everyone treated us with respect, fully answered all questions and did everything possible to make our experience positive and build a relationship with us.We were able to work through the purchase/trade process efficiently due to the attention and efforts of your staff. We received accurate, straightforward information so that we could make informed decisions about our purchase. Each staff member went the extra mile to meet our needs.We had entered your dealership after a negative experience with another dealership earlier in the day. The professionalism of your team was impressive. We will strongly recommend Mohawk Honda to our friends. We anticipate a long and pleasant relationship with you.Dr. and Mrs. Emiliano Ilagan
Smitty
Feb 13, 2016
This is simply the best dealership from start to finish if you are looking to purchase a vehicle. Nick runs a great business and it shows throughput every department that you deal with.Jen and Andy were very professional and easy to work with to get the vehicle trade value that I was looking for as well as the purchase of the Ridgeline at a price that worked for everyone!You don't need to go anywhere else if you are looking for a vehicle.Stop in and see Nick and his team and they will take care of all your needs!
Terri White
Feb 13, 2016
I had a wonderful experience with Mohawk Honda in Scotia N.Y.My sales person Frank Kinch and finance man Nate G. were very attentive, And made my dream come true by getting me in to a vehicle I love,even though my credit is not up to par they know how to work some magic.So now I can have some safe journey's!Thank You Frank and Nate your great guy's.Terri ( Schenevus N.Y.)
chevy5
Feb 12, 2016
Excellent experience. Sales staff made the proccess incredibly smooth and couldn't have asked for a better deal. Finance department worked wonders and came through with an unbeatable deal.
jane124
Feb 12, 2016
We are very happy with the purchase of our Honda HR-V. Mohawk Honda made everything quick and easy. I love that they offer a play room for kids to make it easier for parents to have to drag them to a car dealership. Our questions were answered and we never felt rushed through the process. Thanks for this amazing experience Mike Bennice and Mohawk Honda!
Mgross7477
Feb 12, 2016
I had the most amazing experience at Mohawk Honda. I want to thank Lindsey & Mike for making my dreams come true! I am in love with my vehicle and I thank both of you for everything you have done for me!
Robin
Feb 12, 2016
Very pleased with the dealership. This is the first Honda we have ever purchased. Mohawk Honda made the purchase very easy. The sales staff and the finance staff were great. Picking up the vehicle was a really nice experience since we were given a demo inside, not outside in the freezing cold.
Mike D
Feb 11, 2016
My wife and I purchased 3 vehicles from this dealership. It is by far the best car and truck buying experience we have ever had. Every person we met where outgoing, polite and extremely helpful.My first service experience was the best ever. I did not make an appointment I was working in the area and stopped in to see if I could get an oil change , I was in and out in less than an hour, I was blown away by that kind of service. I have never found that anywhere and I've owned several vehicles in the last 40 years.Nick Bonnorigo,Linda Vasko, Lindsey , Mike and all the staff go completely above and beyond to make sure your taken care of.
Pilot14
Feb 11, 2016
I had great service & very friendly...I also got an upgrade from what I had Lindsey is the best..I would recommend anyone looking for a vehicle to go & visit her..
Trish
Feb 11, 2016
Brian McKenna at Mohawk Honda is by far the best dealer I have ever had the pleasure to work with. We have purchased 4 vehicles over the years from Brian and we wouldn't think of going to anyone else to purchase our cars. He is very friendly and funny and makes what could be a stressful event easy. No hassle purchases and he takes great care of his customers. Trish KSchenectady
Wendy G
Feb 11, 2016
Nick & Joe Vita was very knowledgeable and made me feel as if I was his family member. Very helpful and patient and I did not feel pressured into anything. I highly recommend Mohawk Honda!!
Bella51900
Feb 11, 2016
My husband and I went to Mohawk Honda to look at new lease possibilities. I previously was leasing an Accord from here, which I loved and was happy with. Vicky was great to work with. She took the time to go over the different models and options with each. She was professional, friendly, patient, and knowledgeable. Brad was great to work with too. He greeted us when we arrived and checked to make sure we were happy with our visit. The finance process with mike was quick and painless. All of the staff we saw or talked to seemed happy and professional. I picked up my Odyssey today and I can't wait to drive it. I highly recommend going to Mohawk Honda, you won't be disappointed.
Jimsaccord
Feb 11, 2016
Just purchased a new Honda Accord at Mohawk and found this dealership great to deal with. There was no high pressure sales pitch, just warm and friendly conversation about the vehicle that I was interested in. My sales person Victoria Gondar was very informative and knowledgeable about the car of my interest . She never rush me and took the time necessary to answers my dozens of questions. I did visit other dealers and Mohawk came out on top not only in the right price but how they dealt with me as a prospective customer.When came up to wrapping the deal, Mike did a great job of walking me through the financial paper work.
O'Brien
Feb 10, 2016
Brian was an excellent salesman. He made our experience enjoyable, and minimized the stress involved in the process. Low pressure. Will shop again. We purchased a 2016 Black Honda Civic
TRACT20
Feb 10, 2016
I have been to many car dealerships and this place exceeds them all. I worked with My guy Tas and manager Mike who took great care of me and my family from start to finish. We will definitely be coming back in the future!
vhulse
Feb 10, 2016
Brian M. was our car salesman. He was very friendly and knowledgeable. He sold up a used car on the lot. We were trading our vehicle for a newer used. We just love our car and highly recommend Mohawk Honda and go see Brian M.
Yukta
Feb 10, 2016
I finalized the price for 2016 Honda CRV LX via phone. When I got into the dealer, I was introduced to Nick by Ashley whom I had spoken over phone. Nick took me for the test drive and did all the new purchase processes. I found Nick a wonderful sales person with excellent customer dealing experience. He took care of everything and answered all of my questions the best way he could. I was impressed with his amazing customer dealing experience that I had never expected. I would highly recommend Mohawk Honda for any new and/ or pre-owned vehicles. When you get there, I highly recommend that you ask Nick Vita, the best sales person I ever dealt with.
jagraczyk
Feb 9, 2016
When I bought my first car from Mohawk Honda, I was not only impressed by their customer service, integrity and honesty, but also by their determination to please with no hard sell involved. I told them what I wanted and how much I wanted to spend and they made it happen. That car was for my business, and they are still looking for another Flex for me as I type.They did such a great job for me on that car, I also told them (Jeff Haraden & Camren McKenna) my girlfriend needed a Jeep but it had to be a newer automatic. Well, they found it, and she bought it yesterday.(2/9/16)The owner, Jeff Haraden, his daughter Lindsey, Our sales person Camren McKenna, and our Finance person, Nate Gagnon, couldn't have made it any easier for us. Even Ashley who took our deposit over the phone was easy to talk with.We couldn't have asked for a better group of people to work with or a better company to place our trust in. I'm definitely looking forward to purchasing my next Flex from them and many more happy years to come doing business with not only true professionals, but vehicle friends for life. So glad we found you all.Sincerely,James Anthony - Value Van Taxi & Car Service in SaratogaDonna Bracchi - Gansevoort, NY
Jeep Guy
Feb 8, 2016
I enjoyed working with the team at Mohawk Honda. Made the experience fun and enjoyable and got the deal I wanted!! Mike made my experience worth my time! Would come back to Mohawk Honda anytime
jlbuck77
Feb 8, 2016
Mohawk Honda made me feel comfortable during my whole buying experience. They were upfront and honest with everything. My sales consultant was amazing and helpful with anything I needed. I would highly recommend them!
sjprescott55
Feb 8, 2016
My overall experience at Mohawk Honda was excellent! I had recently totaled my car and after some searching online I found the same exact year, make, and model competitively priced at Mohawk Honda. When I walked into the dealership I was greeted by Lindsey Haraden with a warm, welcome smile as Travis Landry approached me, greeting me with a smile and a handshake, asking how he could help. I explained my situation to Travis, and with the help of Nick Gagnon, Sales Manager at Mohawk Honda, he was able to get me in the car of my choice. I am extremely satisfied with my experience at Mohawk Honda, and would recommend anyone in the market for a new and/or used car to stop in and see Travis and the Mohawk Honda Team, you will not be disappointed.
jlbuck77
Feb 8, 2016
I had a great experience with Mohawk Honda. I loved my sales consultant, she was friendly and informative. They are upfront and honest. I will recommend them to everyone!
AFvet
Feb 8, 2016
We took a low mileage 2014 Civic in for NYS inspection and were offered a lease buyout a year early. Walked out at days end with a 2016 Civic Touring, totally unexpected. Consultant Taz Ahmed was friendly, professional and a pleasure to deal with . This is second Honda from Mohawk-a year ago they did an early buyout and we got a 2015 CR-V Touring. We had purchased or leased 5 Hondas from another dealership before going to Mohawk and would not go back after our Mohawk experiences.
aztricat
Feb 7, 2016
We have purchased every vehicle at Mohawk Honda and will never go anywhere else. This past time I was in a pretty bad accident ; emotions were high and the thought of having to buy a new car was overwhelming. Lindsey was so awesome to deal with. She put me at ease, was honest and straightforward and the entire experience was just so appreciated and amazing. We will continue to buy all of our cars from Mohawk. Steve and Lindsey, thank you again for everything. I cannot thank you enough for your kindness and professionalism. The Shaw Family
MAS14
Feb 7, 2016
My 2011 Honda CRV was recalled last week (Takata airbag issue). I emailed Jeff Haraden requesting a free loaner vehicle and he responded within two hours (at 10 PM), telling me to contact Stacey Cantoni the next morning for the loaner. I did so, and a 2015 CRV was ready for pickup within two hours. Within 10 minutes of my arrival at the dealership, Brian Peters had the vehicle for me to take.I was pleased with MOHAWK HONDA when I purchased my new vehicle years ago. Now, I AM EXTREMELY HAPPY WITH THE SUPPORT PROVIDED BY MOHAWK HONDA during this major recall issue. While I had no other choice than to click "service" as the reason for this visit, service won't be provided until the parts are available in Summer or Fall of 2016. This review is actually a reflection on the FANTASTIC OVERALL "SUPPORT" provided by MOHAWK HONDA. I'd assign TEN STARS if I could.
jdiaz1221
Feb 6, 2016
I gave an excellent rating on the lease on my 2016 Honda Civic for a few reasons. Linda Vasco went out of her way to make sure I could get this vehicle at a price I could afford. Also she took her time to make sure I got the vehicle I wanted. From the time I got to the dealership to the time I received the car everyone at Mohawk Honda made this car lease experience enjoyable.
jim123
Feb 6, 2016
Mike Bennice took care of me and answered all my question.Micah answered all my questions.buying experience was low pressure.all vehicle options were well gone over with me.
Jms
Feb 6, 2016
It took me less time to purchase a new Honda here than it took to buy a dishwasher at Lowe's . Good selection, good price. Overall excellent experience
Denise
Feb 6, 2016
My overall experience with Mohawk Honda was incredible! My car was totaled in an accident, I was devastated. My car was only 5 months old and needless to say, I was in the hole when they paid off the vehicle. Vicky was amazing! I truly thought I was going to have to downsize and purchase something I didn't want, so I could stay in my price range. I was so wrong!! I drove out with a brand new vehicle exactly what I wanted and exactly what what I could afford. I never thought this could be a win win situation but Vicky and Brad were truly determined to get me in a vehicle that I wanted and could afford, The whole process took a day! Thank you Vicki! You made my day! I will differently recommend Mohawk Honda to all of my Friends! Sincerely, Denise
Bclark123
Feb 6, 2016
Honest, energetic and knowledgable- is how I would describe Lindsey. She was able to answer all my questions and made the process of purchasing my Pilot seemless. We have purchased cars with Mohawk Honda for generations and will continue to do so- thank you Lindsey for all your effort and expertise.
ddeitz
Feb 6, 2016
Vicky Gondar and Brad Cittadino were Amazing, they got me exactly what I wanted and in my price range! They were also very helpful with my situation and willing to go the extra mile to make sure I was taken care of. Thank you Vicky and Brad, you made my day, by getting exactly the car I wanted and the price I could afford!Denise
freddiethej
Feb 6, 2016
Worked with Travis Landry on the purchase of a used Chrysler minivan. Travis was friendly, efficient, and knowledgeable. My overall experience with Mohawk Honda was excellent.
Gammyfrogs4
Feb 6, 2016
Just as soon as you walk in the door, you are met by someone who wants to help you. They are friendly and accommodating. Our first sale person that we dealt with has retired, but we met Linda Vasko and she went above and beyond her way to get us the best deal. The whole process of buying our used vehicle went very smoothly. Made the deal on one day, and came back the next day to pick it up. This is our fourth vehicle that we have brought from Mohawk Honda and we will continue to buy from them because of their service to their customers. Thanks
Dana
Feb 5, 2016
Just got my second car from Mohawk Honda. My salesman Camren Mckenna found me exactly what i wanted and worked with the finance department to get me a good deal on a beautiful 2016 Accord lease. Since the first car I purchased from Camren and the Mohawk team he has kept in touch and his personal, upfront approach is second to none. He and the team went above and beyond to make a deal happen for me.
cfeerick
Feb 5, 2016
This is my first experience with Mohawk Honda and I have to say it was the best experience I have ever had at a dealership. As soon as I walked through the door I was greeted with wonderful customer service. Linda Vasko was wonderful to work with and her upbeat personality made buying our family a new car a joyful experience. The wonderful teamwork between she and manager Eric O'Reilly made this experience very smooth as well. I am extremely pleased with my experience at Mohawk Honda and will be recommending this dealership to everyone I know... already have started!!!
cmcole
Feb 5, 2016
I was looking for a newer used car and Nick Vito helped me achieve this. He was very patient and professional. I have looked at other dealerships in the area, but to no avail on the type of vehicle I was looking for. Mohawk Honda was the only dealership that had the car I was interested in. I am now a proud owner of a 2015 Honda Civic Coupe, and in the color I was looking for. . . . . White!! Thanks again Mohawk Honda.
crvclancy1
Feb 5, 2016
Mike Bennice and all the staff were friendly and helpful in our car leasing experience. Mike was helped by guiding us through the process and not pressuring us for a quick decision.
jtibber5
Feb 5, 2016
We had an amazing experience. Lindsey was our sales representative. She took the time to go over every option and feature in our 2016 Honda Civic Sedan. She is very knowledgeable. This is the 4th car my family has purchased from Greg Johnson, the Sales Manager. Our experiences with Greg have always been cordial. We believe that we received a very fair deal both in our trade and in our purchase. We live in Loudonville and it is very easy to get to this dealership and well worth the trip. I would highly recommend visiting Mohawk Honda to purchase a vehicle. Ask for Lindsey. Dealing with Mike Speranza, the finance person went VERY smooth. Everyone we dealt with was friendly and very professional,
Phillyphilip1
Feb 5, 2016
Mohawk Honda was great to deal with. They went above and beyond to make sure we were happy and had a pleasant experience. You made us feel like family and not just another customer there to buy a car. I would and will recommend Mohawk Honda to anyone looking for a vehicle. Everyone that works there is amazing. Thank you Mohawk Honda for making our Honda CRV purchase amazing .
Wayne T
Feb 5, 2016
Friendly people who all seemed to work together for my benefit. Knowledgeable about their products,. Not high pressure sales. Nick was a delight to deal with.
beckyroger1423
Feb 4, 2016
I was searching for a pre owned Jeep through all my local dealers. I found one I was interested in at Mohawk Honda. We worked with Lindsey who had the vehicle detailed and plated when we arrived.She was extremely professional and answered every question we had along with giving us our space and not being pushy. Joe in the finance dept. was great to work with . The transaction was very smooth and the car looked great when we picked it up and everything was explained to us . From start to finish it was a stress free deal.I would highly recommend this dealership to anyone looking for a new or pre owned vehicle.
Dana
Feb 4, 2016
Camren Mckenna and the team at Mohawk Honda helped me get a great deal on a brand new 2016 Accord. The process was seamless and they went above and beyond to make the deal happen for me. Great people who really care selling great cars! Thank you!
Emma22003
Feb 4, 2016
I have purchased over 10 vehicles from Mohawk Honda for myself and my business. I truly wouldn't go anywhere else. They get to know and care about you, the buyer. Lindsey Haraden is excellent at what she does. She is honest, and will get you into your dream vehicle at the best rate. She is the most organized sales person I know and actually calls you to remind you of expiring inspections! I trust Lindsey so much that I have referred my mother to her and she helped her purchase a reliable car! I will continue to refer this dealership and Lindsey.
EmmaC317
Feb 4, 2016
Our car buying experience was fantastic. Our sales rep Linsey was great helped us with all our needs buying 2 SUVs and having the extras that we wanted!!! Sending everyone I know who wants a nice easy buying experience!! A++++
EricH78
Feb 4, 2016
Right from the start, I was greeted promptly and treated like a valued customer despite never having been in this dealership before. I was immediately introduced to Ashley, my internet contact. Ashley quickly paired me with John and the rest was history. I came in with a difficult vehicle to move and very much upside down. John and the team worked tirelessly to find a suitable deal to get me out of a tough spot and into a wonderful new Accord coupe. Great experience and I would gladly work with them again. Thank you.
happy new certified pre owned honda owner
Feb 4, 2016
Jason and everyone at Mohawk Honda made the car buying experience pleasant and stress free. We never felt any pressure from anyone we spoke with. The facility is immaculate and everyone you see greets you genuinely. We feel confidant in our purchase, and Mohawk Honda. Jason took the time to go over all the features of my Certified Pre Owned Honda Civic with me and even folllowed up with a phone call a few days later to see how I was doing, offering any assistance I might still need.
Hquirk7153
Feb 4, 2016
I've searched for a car far and wide! From MA, CT, and to NY- Mohawk Honda was by far the BEST service I could've asked for! I personally got the pleasure to work with Kurt Montayne, who helped me through the process of test driving and ultimately buying the car. I recommend doing business here, not only do they have the best prices and selection, but the best staff! When you do inevitably come, ask for Kurt. You will NOT be dissappointed!
Jesssdunham
Feb 4, 2016
Where do I start....we bought a nicer used car last March from Lindsey Haraden, we were promised a second set of keys due to previous owner not turning them in, as well as, a fix due to scratch/ dent on the car when we bought it. Well, it took three times and two loaner cars to fix the scratch and dent situation due to it being IMPROPERLY done. About every two or so months we would check to see if our key set came in yet, we got story after story leading to the answer, no they didn't!!! Come January, we go for a routine oil change and to see if keys came in yet ( as promised when we bought the car) ... Still no. We go home and my husband pops the hood and realized they NEVER changed the oil filter, as well as, still had dirty oil in!! So, he goes right back and they tell him " oops sorry the mechanic simply forgot"!!! We can only imagine how many other times he "forgot". The next day he brought the car in for a re-do oil change at their expense, afterwards my husband goes home and pop the hood and finds the oil filter wrench sitting right there on the edge under my hood!! Unbelievable .... At this point we are so disgusted we don't even trust their business and how they are running things. All we want is our second set of keys and remote we were promised! They told us three different days that the key set would be in, finally we go to pick it up and we were handed just a key, no remote!! Are you kidding me! We could have gotten that! So Lindey comes out completely rude and unprofessional, pretty much tells us oh well not their problem. At this point we saw Mohawk Honda's true colors... They DO NOT go out of their way to please you !! Lindsey threw a fit throwing her hands up saying " fine I'll pay for it" , to the girl. She tells the girl to order it and storms off back inside. Wow!!! We were lied to and not given a product we were promised we would get!! Are these people serious, this is how they do business!! They will sweet talk you until you buy a car, then they don't care! My husband and I don't want problems, just want what we were promised! Mohawk Honda fail on their end! My husband gets a phone call from some director of the place and she tells him that we are not going to get the key remote as promise, they are cancelling the order and that we need to cut ties with them and to take OUR BUSINESS ELSEWHERE!!! She also stated that they are like family there and stand with the employee over the customer. Mohawk Honda simply does not care about customer satisfaction but merely how many cars they can sell!!!!!! Wish we read all the other horror story reviews about this place before we even stepped foot there !!! NEVER AGAIN!!!! We will be happy to purchase our next car else where!!! Save yourself the headache and LIES and do not deal with this dealership!!! We will share our story with several reputable locals and businesses!!!
katsms
Feb 4, 2016
This is my 2nd Honda CRV, both leased from Mohawk Honda. Brian McKenna is the best! I went there for an oil change, nearing the end of my lease in a few months so went to see Brian. I had no intention on leaving there with a new car but after crunching the numbers, I could not have done better! I checked numbers again after I got home...nope, still worked out! Now have new Touring CRV and am very happy. Will recommend Mohawk..and Brian to everyone!
hbrownjr2007
Feb 3, 2016
I was always informed and keep in mind when wondering what was going on in getting out of a vehicle could not afford and put into a brand Honda Accord due to last Dealer Ship had lied to me Nick Vita was there by my side the whole was and was able to lower my payment will buy my next car hopefully from him.
justdigital
Feb 3, 2016
Jennifer werner and Michael Nicholas were an incredible help for an ongoing issue they stepped up to the plate and went above and beyond customer service now loving our 2012 Honda Civic and the fantastic people at Mohawk Honda definitely will recommend to friends. Thank You Yvonne & Robert Pierce Ballston Spa NY
Luvmywhi
Feb 3, 2016
Thanks to Mike Speranza and Damien Tucker for exceeding expectations. The two of you not only managed to get my mom into the vehicle of her dreams but you were able to put a smile on this girls face with an absolutely beautiful Ridgeline. Thanks for making this process seamless x 2.
smfroehlich
Feb 3, 2016
They had what we were looking for at the right price. Sales person was very friendly, helpful and knowledgable. From the selection process, to test driving the car, to the final sale; the whole process was enjoyable.
Diane
Feb 3, 2016
My salesman was very professional and helpful. The finance dept. was also very helpful. When I picked up the car I was shown all of the options.
Efeero
Feb 3, 2016
I test drove the CR-V, the Pilot, the Odyssey and the Accord. Frank Kinch made the process enjoyable and answered all of my questions in an informative and honest way. I am so excited to be leasing a 2016 Accord and am so grateful that Frank was able to work out the payments to fit my budget. He worked with me for over 4 hours and stayed past the time he had said he was working until to make sure all my needs were met. I highly recommend going to Frank to buy or lease a car! Thank you!! (Brian and Eliza.)
efmc1430
Feb 3, 2016
Linda was a pleasure to deal with. We were able to work out a deal that fit my price range and I am very pleased with the outcome. I will be visiting again when my wife's lease is up in a few months.
BOB0054
Feb 2, 2016
I went car shopping for several days and found the best experience and service at Mohawk Honda, the Employee Brian McKenna was very knowledgeable and extremely helpful which made car shopping this time a pleasurable experience.
DarleneN0206
Feb 2, 2016
I've had bad car buying experiences in the past so I was dreading buying a car. Brian McKenna and the staff at Mohawk Honda put my fears to rest. I had an awesome experience from start to finish. I will definitely be buying all of my future cars from Brian. I never felt like I was being treated differently because I was a woman buying a car. Brian went above and beyond to get me in my car and made the experience a great one. Definitely the place to shop if you want excellent service.
Dmoe74
Feb 2, 2016
Went to Mohawk Honda with the intention to trade in our current lease for either leasing a newer vehicle or acquiring a new one. We decided to Lease again. Our salesperson Mike was extremely helpful in finding the right vehicle as we rode around the property taking a look at several colors that had to meet my wife's approval. Online pictures don't always do it justice. The buying process was very easy. They were able to come to a deal that was within our price range and we are now thrilled with our new Honda.
Jeff230
Feb 2, 2016
The sales and finance staff at Mohawk Honda were easy to deal with and very accommodating and professional. Sales Consultant Bobby Taaffe was excellent to work with and spent about five hours with me and my wife. Bobby answered every question we had and took the time to make sure we were purchasing the vehicle we wanted (a 2016 Pilot EX-L), not just one that he or the dealership wanted to sell to us. Bobby was also very flexible for the new vehicle delivery and was very thorough in explaining everything about the vehicle. Sales Manager Brad Cittadino was also very professional, and Finance Manager Micah Troncone's experience was evident in each part of the transaction. He was spot-on with his numbers, even when they were estimates. Overall, Mohawk Honda is a dealership that goes above and beyond in making the car buying experience (and waiting for vehicles to be serviced) as pleasant as it can be. They have free coffee and other beverages available, as well as cookies and other treats. They even provided us lunch, and there was live music as well. Although I might have been able to (eventually) purchase the same vehicle (perhaps in a color that I did not like as much) at another dealership for a slightly lower price and/or received more for my trade-in (a 2011 Pilot EX-L), I feel very satisfied overall about my purchase and would recommend Mohawk Honda to anyone looking to get a fair deal on a new Honda.
Jpadvocate
Feb 2, 2016
Travis was great to deal with. As a frustrated customer in the past with MOHAWK Honda. Travis told me that he would take care of me and make sure that I would be a MOHAWK family member again. Travis proved he was right. From beginning to end he was a professional and took care of me, I would highly recommend him to anyone I know.
Kimkingsley1219
Feb 2, 2016
Buying a car at Mohawk Honda is so easy and stress free l will recommend this dealership to all my friends. Everyone did a great job at making me feel comfortable
Luvmycar.sharon16
Feb 2, 2016
I have never had a car buying experience like this. Above and beyond AWESOME! !!! Mike And Damian saved me and made me feel special. I will recommend them to everyone I know. Thanks guys, love you both.
mbaird
Feb 2, 2016
I have now leased 5 Honda Pilots over the years. The customer service that I receive from the Dealerships that Nick Bonarrigo manages is "SUPERIOR". He always puts my needs first and listens to what I am looking for. He has on numerous occasions gone out of his way to make sure that I receive great service. We live in Rochester NY and I go to Albany for my vehicles so that has to say something of how great Mohawk Honda is.Thanks Nick and Lindsey
Rick
Feb 2, 2016
I do not usually write testimonials like this one. However, I have never had a more enjoyable car buying experience than at Mohawk Honda. I hope by sharing my experience I can bring attention to the dealership and encourage other car-buyers to enjoy the process of purchasing a car from Mohawk Honda. Let me start by saying my wife and I went to look at cars on a COLD Monday morning in January, not buy one. We were considering a Pilot and I had a few questions. We arrived at Mohawk Honda and the receptionist introduced us to a salesman who listened to my questions and answered them very quickly, and accurately. He knew the Pilot well and helped us narrow our consideration down to choosing between an LX and an EX. He thought we might be able to better decide by comparing the two side-by-side. He offered to bring an EX and an LX up to the front of the dealership and warmed them up for us. While waiting, my wife and I enjoyed a coffee and a few cookies from The Cookie Factory. After comparing the two models, my wife and I were clear we wanted the EX. This is when we met the General Manager, Nick Bonarrigo. Nick was super nice, down to earth and there was no pressure to make a decision. He simply wanted to make sure all our questions were answered. We asked for a price so we could seriously consider making the purchase, then we shook hands and left without any pressure to make a decision. As soon as we got in the car my wife commented on how nice everyone at Mohawk Honda was. By the time we got home we had decided we were going to purchase the Pilot. We were considering white, but we were still undecided on which color so we made another appointment to return on Saturday to make our final selection. Our salesman was waiting for us on Saturday when we arrived and he was happy to show us a white Pilot he had pulled into the service garage so my wife did not have look at it in the cold. We decided on the white and just when I thought the hassle was going to begin, we simply went inside and the salesman took some of the standard information and asked us to give him a few minutes. My wife and I had a cup of coffee while we waited and listened to a very talented man sing live no kidding. Our salesman returned to introduce us to Micah Troncone who explained all the completed paperwork to us. No hassle, no extra cost just the deal we discussed with Nick earlier in the week, including the added roof rails and the Simoniz protection package Nick said hed include because my wife and I were concerned with the lighter interior color. We were expecting to have to re-negotiate the whole deal but we just had to confirm what we had agreed on, leave a deposit and schedule a pick up day. Even the process of picking up our new Pilot was so well organized. Some initials and signatures. I had a few questions which were answered then we were brought to our new car. We were not simply handed the keys or given the obligatory walk-through of the car. We were thoroughly introduced to Pilot and all of the many features it has. Our phones were paired to the Bluetooth. Lots of questions were asked and answered. We left the dealership very, very happy.A sincere THANK YOU to Nick Bonarrigo and the staff at Mohawk Honda who made this the hands-down best car buying experience Ive ever had. Rick
14civicsi
Feb 1, 2016
I all my years of purchasing new cars I've never been treated so nice by everyone I met and even just in passing they all made my mom and me feel like one of the family. I was also very impressed by the no hassle very fair deal we received on our new 2016 Honda Civic I know I could never have gotten any better price anywhere else and look forward to doing more business with the fine group of people at Mohawk Honda for many more years to come and also telling all my friends and co-workers where to get their best deal. Mike and Sandy Scott
JennyRae0719
Feb 1, 2016
I would like to Thank Camern Mckenna and Ashley Taber for all there time and effort. They both went above and beyond to get exactly what I requested and had my new car delivered to the dealership within a few days for me to Drive off with. I would highly recommend this dealership to anyone, if u are looking for a New or Preowned Honda, the staff were all very friendly, and professional. I give them 10 Stars across the board, Thank you so much. I am very Happy with my New 2016 Honda Sedan Accord Sport.
Jwjw12
Feb 1, 2016
It was a pleasure doing business with Mohawk Honda, everyone was great to deal with, very friendly and always making sure we were taken care of. Picked up van tonight and it was ready; Lindsey gave us another tour around van and explained every feature. We are a customer for life....
ChrisnGinger
Jan 31, 2016
Mark Ellis was recommend to us by another local business manager. Little did we know that we would be greeted with such professionalism. In our first encounter with Mark, he listened intently to our needs and expectations. He turned our car buying experience into an extraordinary car purchase pleasure. Mark made us feel like family. He expressed great concern in making our ultimate choice of a CR-V the best option for meeting our needs. We've had our car for a little more than a week now and continue to enjoy its features and beauty. When Mark turned us over to Mike Speranza we expected a long and drawn out afternoon. But not so. Mike laid out three options for us and put us in the driver's seat in choosing which option was best for us. He even had all our insurance information prepared. All in all we're pleased we followed the recommendation of another business professional to visit Mohawk Honda, and ultimately deal with Mark Ellis.
ehunter
Jan 31, 2016
I had a wonderful experience in leasing my brand new Honda CR-V! The GM, Nick and my sales man Michael Bennice went out of their way to make sure I was getting the car I wanted, at a price I could afford, in a very timely fashion. They were always incredibly friendly & welcoming and made me truly feel a part of their "Mohawk Honda Family!" I would highly recommend them to anyone looking for a new car!
Civic16
Jan 30, 2016
This was by far the easiest car shopping experience I have had. The customer service was outstanding. Mike Bennice really listened to me and worked hard to get me the car I wanted to lease for my daughter at an affordable price.. There was another local Honda dealer with a lower advertised monthly price. Mohawk Honda matched the price, no questions asked. It truly felt like the entire sales staff gave me the red carpet treatment. I would recommend Mohawk Honda to anyone shopping for a car. Now that I am part of the Mohawk Honda family, I will not even consider shopping elsewhere.
Elicalderon1784atgmail.com
Jan 30, 2016
I stopped into the dealership to inquire about a possible lease, not sure I was even a candidate for leasing but Michael made the process easy I am very happy with my new Honda and can't wait to come back and lease again in 3 years. Thank you so much Michael!!!!!! Your the best
Shelbydan123
Jan 30, 2016
I purchased my 2012 Toyota Prius two from Mohawk Honda this week and I am in love with it! Brian McKenna did an awesome job helping me take care of all of the necessary steps to get into my new vehicle. There were a lot of bases to cover with me trading in my old car and financing the new one and they made the process way easier than it could have been! My car payments are lower, they helped me get great warranties for all of my parts and components and made me comfortable through the entire process. Eric and Micah also did a fantastic job as well. My boyfriend bought his 2012 Honda Civic si from Mohawk as well and referred me to Mohawk after his awesome experience. I will definitely be working with them for future vehicles as well and recommend them to everyone! Very pleased so far and don't anticipate any issues as everything was covered up front and sorted properly! Go see Brian and let him take excellent care of you!
Smc01270
Jan 29, 2016
Lindsey Haraden and the rest of the Mohawk Honda staff were wonderful! I had a great experience from the moment I walked in the door to when I left soon thereafter in my certified Pre-owned Honda CR-V. As most people do, I came to Mohawk Honda knowing how much I wanted for the trade-in of my vehicle. Lindsey and the rest of the staff were considerate, patient and more than willing to work with me to come to an amount that satisfied me. Again, as most people do, I knew what I wanted in the vehicle I was going to purchase. Lindsey was patient and took the time to find exactly what I wanted and more, I test drove several vehicles and got the deal I was looking for. At one point, I was worried and thought I was leaving empty handed; this is because I am stubborn and know what I want. However, Lindsey and the staff at Mohawk Honda made it happen! I got what I wanted for my trade-in, I found the exact vehicle I was looking for, I got the price I wanted, on top of that I got a maintenance package that had me leaving the area in my certified pre-owned Honda CR-V with a huge smile on my face. The buying process was quick and painless. In the blink of an eye, I heard a beep outside and it was my new car, warmed up, and ready to go!Lindsey and the rest of the staff at Mohawk Honda made all of this possible. Lindsey is knowledgable, vibrant, and patient; she has all the qualities you would want when looking to purchase a new vehicle! I will be back and I will certainly recommend Mohawk Honda to friends and family! :)Now I know why people choose Mohawk Honda! Thank you Lindsey!
kittyjoy
Jan 29, 2016
Brian McKenna made the entire process from start to finish a WONDERFUL experience. Thank you for all your help. I'm pleased as punch with my used car.
Ace58
Jan 28, 2016
Felt very comfortable with Brian. He quickly ascertained our needs and offered us several options. We settled on a lease vehicle, 2016 Civic, we love it!
Amberc
Jan 28, 2016
Linda was very helpful and I felt like she actually cared about me and my family. She went out of her way to make sure I was comfortable and understood everything.
NickF2012
Jan 28, 2016
Mohawk Honda has OUTSTANDING customer service. I worked with Jen and Johnna who both made the buying process as easy as possible. I will definitely be visiting this dealership next time I purchase a vehicle.
spagirl23
Jan 28, 2016
This is the fifth car we have bought (or leased) from Mohawk Honda. We love dealing with Lindsey Haraden. She is simply the best to deal with. We love the dealership too. Everyone is so friendly and knowledgeable. We sent our friends to Lindsey and they loved dealing with her as well. It is certainly worth our trip from Saratoga. We will keep going back to Mohawk and Lindsey!
cjc3593
Jan 27, 2016
The sales staff and management was very friendly and knowledgeable. Lindsay knew exactly what we were looking for and made sure that we were comfortable with the purchase and gave a very good vehicle orientation. Would recommend this dealership for their competitive pricing and great buyer experience.
cducharme8
Jan 26, 2016
We really can't say enough about our experience with Mohawk Honda and Jen DiCiero, specifically. Jen was extremely personable and treated us with the utmost respect. Jen is extremely knowledgeable about Honda as a company and also about their individual products. She carefully listened as we shared our needs and desires, and she not only met our needs, but she superseded our expectations and went straight to fulfilling the desire we had in the vehicle we purchased. Thank you Jen! You're AMAZING!!!Mohawk Honda was organized, and Andrew Guelcher was great to work with as well!
hip_hip_Jorge
Jan 26, 2016
Camren and Ashley were very pleasant, effective, professional and prompt. From the time I test drove the car and had the keys in my hand I was treated with respect and genuine kindness. No pressure, great deal on the price, one of the easiest car buying experiences I've ever be exposed to. Thank you for making a stressful week close on a positive note. Highly recommend this team.~d.
LunaGrrl
Jan 26, 2016
I found my dream car! I found my 2010 Honda Accord online and came to Mohawk Honda to see it. Brian was very helpful and enthusiastic. He was patient as I brought my entourage of people to check it out. I felt much gratitude as I drove away. Lucky I wasn't hurt in the accident and amazed that I was able to upgrade my ride with the settlement. I would definitely recommend Mohawk Honda to my friends!
meowbark
Jan 26, 2016
I first set up an appointment to see a sales person though Leigh. She set me up with Camren, who was the best. I arrived in whiteout snowstorm, drove a car, and came to terms on a deal the next day. Camren, Vince, and Micah were able to turn an ugly negative equity situation into a great experience with some hard work by the team. I would recommend them for their professionalism alone!
Swade
Jan 26, 2016
Your product speaks for itself. I had a 2009 Honda CR-V. I was in an accident, I was rear ended pretty hard. I walked away with a small concussion from hitting my head on he head rest. The vehicle was totaled from the impact. Accidents happen, this product kept me safe. I now am a proud owner of a 2016 Honda CR-V. I always say I love my Honda!!The service at Mohawk is really great as well. I called Travis, told him what happened, what I was looking for and he had "my new car" out front to test drive when I got there. I like that he asks the right questions to know what the customer wants instead wasting both of our times. Yes, I bought the first one :)I have also always had wonderful experiences with your service department as well. efficient in time, accurate in estimates, and always helpful.No, I'm not family, nor am I getting paid for this statement. I just really like the product and integrity of Mohawk Honda.
Very pleased
Jan 26, 2016
I knew exactly what I wanted, and went to several dealerships - the team at Mohawk matched and/or beat every competing offer, and did so with a smile. From the warm welcome and the courteous invitation to free coffee and cookies to the final negotiations and presentation of our new van, it was a surprisingly enjoyable process. Scott Risley in internet sales was a great place to start, and Tas Ahmed was a fantastic salesmen to work with throughout the process.
shooter1
Jan 25, 2016
Camren McKenna is an excellent salesman, having full knowledge of the vehicles available. All our questions were answered accurately and fully. He reviewed all our options and was very informative on the test drive. Andy Guelcher promised to work with us for the best deal available and delivered with flying colors. Camren and Andy make an excellent team, working together to finalize our purchase. Thank you both for our fantastic deal and I will be sure to recommend you to potential buyers.
Umlax24
Jan 25, 2016
From the top to the bottom, inside and out...I love Mohawk Honda. I told them what I wanted, and within a week and a half they found me the perfect car. The next day, I sent a friend of mine in there, and she walked away with a new lease on a new car as well. I will always recommend every employee at Mohawk Honda. They really do make you feel like family.
bigguy1628
Jan 25, 2016
This has been the best car buying experience I have ever had. Camren and Nick, general manager of Mohawk Honda, were extremely professional, informative, patient, and understanding. The process could not have been more enjoyable. This is my second Honda purchase and I find it difficult to think I would go anywhere else. Their service department is every bit as professional and friendly as well. I can not recommend anyone more highly for an awesome car buying experience.
egray
Jan 25, 2016
After looking to purchase a Honda Pilot for quite some time, I found Mohawk Honda to have the best prices, selection and staff to work with. Everyone was so friendly and helpful. I had the pleasure of working with Lindsey Haraden who not only had my best interests at heart but she also worked hard to get me the car I wanted within my budget. She made the whole process quick and easy and painless. It was one of the most comfortable car buying experiences I've ever had. Thank you Lindsey, I love my new Pilot!
Kaymae8
Jan 25, 2016
Tim and Kelly were both excellent to work with. They were not pushy as many car sales peole can be. They both were great at working hard to get the vehicle we wanted at the perfect price. We could not be happier with the decision to go with Mohawk Honda and the deal we made and the associates we worked with. Tim and Kelly provided exceptional and very honest service and would highly recommended both associates!!
Long Time Honda Driver
Jan 25, 2016
Nick Vita went above and beyond what I would expect of an outstanding salesperson. He explained and demonstrated EVERYTHING about the car, ensured that the test drive demonstrated the car well, answered all (many) questions clearly and with great patience and assisted me with all the activities required to drive out with my certified used car in just a few hours. Never in all my years have I had such a positive car buying experience.
Lyndsey221
Jan 25, 2016
I traded in my 2012 civic for a certified crv. I love my car and my experience was great. Brian was a wonderful salesman and I highly recommend going to Mohawk Honda!
s0lar3ric
Jan 24, 2016
My wife and I showed up at 1:30pm on a Saturday and were seen my a salesman almost immediately. Bobby Taaffe was excellent. He was always friendly and patient, as we had a misunderstanding for the first ten minutes. He clearly wanted to spend the necessary time with us so that we were happy in the end. We said that we didn't need to test drive, but he insisted, and the test drives didn't feel rushed at all. I believe if we didn't test drive, my wife wouldn't have ended up in the car she really wanted. We were driving of the lot by 6pm.
Daz
Jan 24, 2016
I was in the market to purchase a new vehicle so I made a phone call to Mohawk Honda, I have to say we have NEVER had such an easy and enjoyable car buying experience in our lives. Professionalism, excitement, a great deal, and lots of laughs were front and center of the whole experience!!! If you're thinking you're ready to buy a car and are dreading it, like most people do, do yourself a favor and take that short drive to Albany to deal with the best of the best. You won't be sorry! Thank you Nick Bonarrigo , Lindsey Haraden and the entire staff of Mohawk Honda
jets5387
Jan 23, 2016
Pushy salesmen are deal breakers and after weeks of searching for a used Subaru and visiting multiple dealerships who tried sell me anything but what I wanted , I was about to give up. I found a used car on the website of Mohawk Honda in Scotia. I did my homework on the value of the car and made the 90 minute drive over. Tasbeer Ahmed was a delightful, non-pushy, up-front, young man in training. Interestingly, he knew everything there was to know about the Subaru even though he was working for a Honda Dealership. Going to a car dealership is never a fun day out, but Tasbeer did his absolute best to make it a productive, pleasant experience. We went over every detail of the car before I left and even paired the blue tooth to mine and my husband's phones before leaving. Just one less thing I needed to figure out once I got home. And yes, I did buy the car. Although, only 24 hours old. I love it. Please ask for Tasbeer, if you are looking for that pleasant, knowledgeable, non-pushy kind of salesman. Even if you don't find your dream car, you will at least have fun looking for it.
joff
Jan 23, 2016
We recently purchased a 2016 Honda CR-V from Mohawk Honda. The staff members are very courteous and professional and were obviously aiming to keep us satisfied. We made our purchase over two separate visits. Due to an upcoming storm, we had to quickly change our pick-up date to a day earlier and had to do so with only a few hours notice. At first they didn't think they could accommodate us with this change in date, but I think they soon realized that since we live over 250 miles away, traveling in a storm was not realistic. They quickly decided that they could, and this included changing their schedule to install the remote starter. We are grateful to Vikki G. and other staff at Mohawk Honda in Scotia, NY. It's been almost a month since our purchase and I'm still learning alot about my new car, and loving all the features. Thank you!
Keryl
Jan 23, 2016
Our 2016 Honda HRV EX AWD was delayed at the factory. Camren McKenna located a vehicle at another dealership, arranged a vehicle swap & transport to Mohawk Honda. He also contacted our insurance company to process paperwork. When we arrived to pick up our new Honda, the completion of the sale & delivery was flawless. And we got a round of applause from the entire staff as Camren escorted us to our vehicle.
puff-mary172
Jan 23, 2016
My experience at Mohawk Honda was excellent. My salesman John Potenza was extremely helpful, friendly and worked hard at getting me the car I wanted.
sarmik
Jan 23, 2016
Great experience, fast and efficient. Very knowledgeable about the options and features. Finance guy worked a phenomenal deal with the bank getting us a rate much lower than we thought possible.
swint622
Jan 23, 2016
Our experience at Mohawk Honda was better than any other dealership we have been to. Lindsey was extremely helpful and knowledgeable with the different options the cars have. Lindsay was very patient with us and kept us up to date with everything going on with the car we ordered, and it even came in earlier than expected. She even helped us pair up our phones to the bluetooth, and showed us how to use the other things in the car. We've had the car for a little over a month now and we absolutely love it. We would recommend Lindsey and Mohawk Honda to any one looking for a car, good service, and friendly staff.
Pravindh
Jan 22, 2016
To be specific Travis Landry was the person who was handling my purchase. He was very patient with my delays to pick the car and also was very good with service. And all the procedures were taken care by the dealer people and I think it was so fast. Overall experience was excellent. And I would recommend this specific store to all my friends if they want to buy a new or used car.
sheaheykid
Jan 22, 2016
This is now the 4th car I have leased/purchased from Mohawk Honda. Over the past 10+ years, I have always worked with Nick Bonarrigo and Greg Johnson. Their no BS approach, efficient and immediate responses to any questions or concerns I had in person, over the phone or by text is what always brought me back when it was time to upgrade my vehicle. Their service oriented, professional attitudes and ability to work through and spend the time explaining in detail our best options makes them a true pleasure to work with. This is my first experience with Camren McKenna but he continued the tradition of excellence that I have come to expect from the staff at Mohawk Honda. His knowledge of his cars and his competitors was top notch and he also was always there with an immediate response to any texts/emails I had sent as we worked through finding the best Honda for us. Please do take this seriously because it crushes me having to say such nice things about a guy named after a former Boston Bruin. As my family and therefore likely cars in my household continue to grow, I will always continue to contact Nick, Greg and Cam and make the few hour trip from Brooklyn to Schenectady for all my auto needs. Let's Go Rangers!
Crystal HOey
Jan 22, 2016
This was our 5th Honda purchase/lease and 4th with this dealer. My husband purchased his leased 2013 Honda Accord and I leased a 2016 CR-V. Lindsey made the process a positive one with her knowledge about the vehicles and our options. Thanks Lindsey! We love our Hondas!
Katiecameron16
Jan 22, 2016
This was my second purchase at Mohawk Honda and both were smooth and easy. Brian McKenna is excellent and got me exactly what I wanted for the right payment. I won't go anywhere else!
liz car
Jan 22, 2016
I WAS LOOKING FOR USED HONDA CIVIC AND WE DECIDED TO GO TO MOHAWK HONDA. MY PARENTS GOT THEIR HONDA FROM HERE MANY YEARS AGO. I HAD A VERY PLEASANT AND GOOD EXPERIENCE WITH MIKE BENNICE. HE WAS EXCELLENT AND I LEFT THERE VERY HAPPY WITH MY CAR. THANK YOU AGAIN.
jan224
Jan 20, 2016
I bought a used vehicle from Cameron McKenna at Mohawk Honda and it was a real pleasure. He was helpful, friendly and professional. I also met Liz Deltry, title clerk, who was equally helpful. I would recommend anyone looking for a vehicle to stop by Mohawk Honda and ask for Cameron.
Jessica Jones
Jan 19, 2016
Mohawk Honda stands by their word and excelled at meeting my needs for a new vehicle. It all started when I found a used Honda CR-V on their website and was asking about the price. I worked initially with Ashley Taber and Tricia Plagenza. After a couple of phone calls and emails, I felt their establishment was my best option overall. Neither Ashley or Tricia were pushy or overbearing as I had experienced previously closer to home. With all my questions and needs Tricia really won me over. She was not only professional, but very compassionate in regards to my situation. I felt comfortable talking to her and never felt that "need to run" vibe. We came to an agreement on a BRAND NEW CR-V. Never would I have thought I would be able to buy a brand new vehicle. But I did and LOVE IT!!!!!!!! From there, I dealt with Tim Pilipovic. Who is very down to Earth and easy to talk as well. Was on top of all my questions and concerns. Went over everything with me. From there, I worked with Mike Sperenza. He did a great job working with me as well. All in all, I feel very confident in my decision to buy from Mohawk Honda. I actually was in and out in under a half hour because we had done everything over the phone and via email. Tim helped me set up all the options from Bluetooth to how long the dome light stayed on after shutting the door. Even my husband couldn't believe how quick I was. Thank you all very much for making this a great experience and putting my family in a safer vehicle.
Marrias
Jan 19, 2016
It was great to be at Mohawk Honda. Had heard about that over the radio and a few roadside hoardings. We were connected with Travis at Mohawak Honda the first day we went it. We had gone in with checking out Honda Odyssey as we owned a van before too. Travis is a pleasing personality to talk to. He explained us the car features pretty well. Had good knowledge of the car details. Was answering all our questions ! As per our needs and desires and budget, Travis suggested a good car specs to suit our needs. Once confirmed, he had all car paper work ready for us when we went back a day later to pick up the car! In simple words, it was a smooth sailing. I would surely recommend my colleagues and friends to reach out to Mohawk Honda and specially to Travis :)
Ashton
Jan 19, 2016
I purchased a certified pre-owned Honda from Mohawk and had an excellent experience. This was not the first Honda I have purchased from a dealer. The salesman was firm in standing behind his price and vehicle but was willing to make reasonable changes based on solid factors. I never felt like the sales team was being pushy. Every encounter I had was professional and pleasant. The financing staff was also good and answered questions clearly. I also liked the fact that the team seemed very efficient and streamlined which made the entire process of purchasing a vehicle as easy as can be expected. I strongly recommend this dealer
Erin Gaff
Jan 19, 2016
I would like to thank Mohawk Honda for making my recent vehicle purchase a much better experience than I have had in the past with other dealers. I was treated like an old friend, not just another customer. I never felt pressured or manipulated. I was able to negotiate a trade in value via email with Brandi before I even went to test drive my new car. My salesperson was Lindsey. She has an awesome personality and was great to work with!
Frank Parisi
Jan 19, 2016
Pure class act! I have never had such a great experience buying a car as did working with Lindsey Haraden and the folks at Mohawk Honda. Lindsey knows her product and understands what it means to provide a second to none customer experience. The entire team is wonderful and explains the process from start to finish. This is the second car I have purchased at Mohawk and I will continue to buy my cars only at Mohawk Honda. I am looking for a reason to come back and have more of the amazing vanilla coffee....but you sell Honda's so I wont see you until my next maintenance! Thank you Lindsey and the entire team at Mohawk Honda!
Carl V
Jan 18, 2016
My family's relationship with Mohawk Honda started many years ago with the lease of a 2007 Accord. This began what has become a "family tradition" of moving on to a new Accord every three years. While the people we have worked with have changed as the dealership has evolved, Mohawk's commitment to the customer has remained constant. They really do go "out of their way" to please. Negotiations are always straightforward and issues are resolved quickly and honestly. Our new 2016 Accord is most impressive and continues the "tradition". A great product, outstanding customer service, and a "treat-you-like-family" approach.......why go anywhere else!
rcavalier
Jan 18, 2016
Came in for my mother in law and we were only in town for that afternoon. We had seen and heard the ads that Mohawk Honda was a great place to buy a vehicle and we wanted a Used CR-V so that's where we went. The pace in the showroom was electric and the attention was spot on. We were greeted right away and shown many used CR-V's that were in our wheelhouse. After narrowing down our selection (there was a huge selection) we test drove the ones that we liked, we were taken through all the "bells and whistles" (more for my mother in law than me) and the saleswoman (Vikki Gondar) was very thorough and educated on her product. For me to convince my mother in law that she deserves a great newer car is not easy (she never feels like she should spend money on herself, or get rid of a vehicle that is still running, no matter the condition) but the attention and the atmosphere put her at ease and she was very excited for herself in the end. In the end we not only got her a CR-V at the right price, we got an excellent value for her beat up old trade and we were out the door THAT SAME AFTERNOON with her new wheels! So glad we went to Mohawk!
tiger
Jan 18, 2016
I bought 2016 Honda CRV EXL on 1/13/2016.Things i dont like:Remote Car starter is 15% of on Mohawk website. Frank does not even told me that offer and charged 389 dollors+ taxes. I did payment full through phone. Later because of high rice, i said please cancel the Remote started and i clearly mentioned that price is too high. Frank agreed to cancel the transaction. Later one of previous buyer(friend of me) told me to bargain on the remote, Frank agreed on 10% bargain. THIS IS IS VERY BAD. THIS IS IS VERY BAD. THIS IS IS VERY BAD. THIS IS IS VERY BAD.Mohawk website is giving 15% off on Remote starter. Why cant my Sales person help on that. Later i showed the 15% coupon to Frank, he said you already made the deal. he said I am sorry.THIS IS IS VERY BAD. THIS IS IS VERY BAD. THIS IS IS VERY BAD.Over the phone, Frank promised me that, my CAR will be ready with Remote Starter installed.When i came to pick up the car, Car is not with Remote starter and Frank given me given Mohawk number to arrange appointment. THIS IS IS VERY BAD. THIS IS IS VERY BAD. I wasted one day to travel 30 miles from home place to install remote starter.These are facts made my not to trust Mohawk.
tltacopp
Jan 18, 2016
They had the car I was looking for and made the car buying process as quick and easy as possible. Lindsey really knew the car from top to bottom. They did not pressure me but did check back with me to make sure I had all the information I needed to make the decision. I have purchased over 20 cars in my lifetime and this was the best car buying experience I have ever had.
Kathy2762
Jan 18, 2016
This was my first honda purchase and I have to say I am extremely happy with my new vehicle. Camren was the best, he made the whole buying experience seamless. I told him what I wanted and within a few days I was driving my new vehicle. From the moment we walked thru the door we felt very welcomed and comfortable, they really do go out of their to please you.
Joybet
Jan 17, 2016
Fast and friendly service. These folks area pleasure to work with from the onset. Looking forwardto a long lasting relationship. HUGE THANKS! BetsyK.
M Russo
Jan 16, 2016
The sales person (Jen C) was outstanding to deal with. She was very knowledgeable about the CRV and was very helpful to us in understanding and getting to know the car and its capabilities compared to other SUVs we were looking at. The entire staff we interacted with were great to work with. New car was delivered with several dealer installed accessories with in a day, fast and efficient. The price was very competitive as compared to similar Toyota and Subaru models. The business manager we talked to was very good and helped get good financing at a local bank we like dealing with Adirondack Trust Company. Always good to support local businesses.
radar07
Jan 16, 2016
Leased a 2016 Honda HR-V through Mohawk Honda. From the second I stepped onto the lot, I felt welcomed and was treated honestly. EVERYONE there from sales to loans to the service department went out of their way to make sure everything was going as planned. I LOVE my new car and would recommend this dealership and Lindsey to anyone interested in buying a honda. I really can't say enough about how much they make you feel like family and like you are their only customer from the start of the sale, when you drive off the lot, and even afterwards. Thank you so much!!
Tianna2992
Jan 16, 2016
So I went to Mohawk Honda and wasn't expecting to leave with with a new car and sure enough I did i left with a 2012 Kia Optima I'm so happy with my choice in dealership and car. They were friendly and very helpful when need I'm so excited to be driving my new car!!!! THANK YOU MOHAWK HONDA
Sbtomek
Jan 15, 2016
This is our second Honda purchased in the last 9 months from the best sales man ever... Michael Martin! He really makes the whole thing a wonderful experience, he makes you laugh while at the same time being so professional and finding what best suits your needs! I can't thank him and Mohawk Honda enough for making car buying such a great experience.
selfiestickarkie
Jan 15, 2016
The team at Mohawk Honda went beyond the call of duty in making our dream car a reality. Special thanks to our sales person Lindsey Haraden for her knowledge, attention to detail, and for going the extra mile. In addition to Lindsey's invaluable expertise and enthusiasm, she also saw to it that our car was detailed to her high standards; she personally transferred our license plates with her own tool box in hand; and she followed up the sale with a hand written thank you note..in short, .all such wonderful personal touches! A five star experience all around!
Meaganbrino
Jan 15, 2016
I bought a Honda Civic from Mohawk Honda back in 2014 it was an amazing experience and made me sware I would always go back to this dealership for my car needs. My family needed a bigger car so we decided to go and buy an suv. We looked online and put our information for someone to contact us. Ashley immediately emailed and called to assist us with getting an appointment. She was friendly but never was overly pushy. She made sure we had as much assistance as we wanted and needed. Camren was patient, kind, and respectful. He went above and beyond to find the car for me and in my price range. He never tried to go above my price range like some dealerships try to do. I had a long list of things I wanted in a car and he was able to fulfill all of them. He was very knowledgable about the cars and always had a well educated answer to my questions. Once we were completed picking the car with camren, we moved to working with Micah who was also equally amazing. He made us feel like family/friends. He went over all of the final information to purchase the car and even called to follow up the next day to make sure dmv/insurance was taken care of. We picked my car up within two days of picking it out with Camren and couldn't be happier. We can't thank Mohawk Honda enough for helping my family. They will forever have my business.
Verygrateful
Jan 14, 2016
John Potenza made buying my first car, quick, easy and stress free. I'm glad I went to Mohawk Honda and I would recommend it to any first time buyers
AVDavey
Jan 13, 2016
My first experience wasn't bad. I spoke with Zack Thompson, who answered some of my Tech questions. I left feeling that the new 2016 Pilot was definitely what I wanted to purchase. I needed to check my finances and proceed from. Once I decided on the exact car that I wanted, I went back to see Zack and start the Sales procedure. This trip was a disaster! First, Zack wasn't there yet. I really didn't have time to wait for him so I spoke to Frank Kinch, who began the process. As I was going to buy the new car, and trade-in my Used Honda Odyssey, I just wanted a Drive-out-the-door price. Dave Walsh then came in, got my keys, and took my car for a test drive around the Parking Lot. While doing it, he hit a sign, messing up my left front fender. He said they would fix it right away. Okay! Then I got a price, which figured into my budget. I put a down payment on the car, and was getting excited. Suddenly, Nate Gagnon came out and said that price was wrong. It would cost me another $2000.00. Wrong, I couldn't now do it. I had just wasted several hours. I was upset to say the least! I tore up the paperwork and walked out and went home. Frank and Nate never quit trying to figure out a way to put me in the new Pilot. Through several Emails, I found the I could work the numbers correctly. I went back in, met Zack, and put a Down-Payment on the car. The one I originally looked at had been sold, but Nate said a new Shipment was due the first week in January. It did and today, I picked up my 2016 Pilot EX-L with Navigation. It's beautiful, and drives like a dream. Thank you, Thank you, Mohawk Honda. You really did go out of your way to please me.
McKenzieF
Jan 13, 2016
From start to finish, this was a pleasant and efficient purchasing experience. Everyone we worked with was excellent. I would definitely recommend this dealership and we will be back the next time we are buying.
happycustomer
Jan 12, 2016
Purchased a Honda Pilot on New Years Eve. The experience from start to finish was excellent. Chris Becktoft is a great individual to work with. When it's time for another vehicle we will be back.
Jennak
Jan 12, 2016
I came in to mohawk honda with my own ideas about what I wanted but really had no idea how it would all play out. Camren Mckenna really helped me by being very realistic and laying out what my options are. He helped me and gave me the most information on each option and let me decide. All of my questions were answered and I'm so happy to be driving my brand new car.
alliegrace
Jan 12, 2016
I came in with very little knowledge and had never bought a car before. They were able to find me not only my dream car but also for a price that I could afford. I can not thank them enough. Vikki helped me tremendously and was instantly put at ease. It is frustrating to buy a car but I have done it and will recommend/always shop there in the future.
Hardik Parikh
Jan 11, 2016
I am really very satisfied and nice buying experience with friendly behavior. From test drive to finalized deal everything went very well because of James. I would definitely recommend them to buy new car. Thanks a lot for making this deal.
Dkharris
Jan 11, 2016
We hadnt been to a dealership in 12 years. John Potenza was patient and helped us find the perfect used CRVs for us and our daughter. We were very happy with the way we were treated at Mohawk Honda- a pleasant experience, how many times can one say that about a car dealership!?! Thanks so much John!!!
Honda Loyal
Jan 11, 2016
Experienced, professional & always a pleasure to do business with Kurt Montanye. This is our 3rd Honda purchase with Kurt. Mohawk Honda is our dealership of choice!
irish1
Jan 11, 2016
Brian always makes the car buying experience both fun and quick. He really worked hard to make our new lease very similar to our old monthly payment. It is nice experience to buy a car from Brian.
Lancepaniccia
Jan 11, 2016
Nick was out sales man. He was great. Did everything he could for us. I spent 3 hours the first day figuring out how to make the price I needed to work. The next day when we went to pick up the car he had all the paperwork ready and John the finance manager was on top of everything for us. I think they did great and were very nice.
H
Jan 10, 2016
Excellent experience with Kurt M and Michael S. It was quick and easy. These guys are PROS. This is my 2nd car bought at Mohawk Honda.
Marghonda
Jan 10, 2016
Worked with Cam McKenna and Joe Vita in the purchase of my first Honda. These gentlemen were knowledgeable, professional and considerate. It was a nice experience.
tlhamel99
Jan 10, 2016
From start to finish, the buying experience at Mohawk Honda was a little bit different...and that's definitely good! From the almost immediate response from Brandi to our online inquiry, to the many welcoming faces that greeted us as we came in the door, I could tell that this might just be the first car buying experience that I didn't want to immediately wipe from my memory. This is our second new Honda, but our first at Mohawk, and our first foray into leasing. We had a lot of questions! Nick and Micah were excellent to work with, they were both very personable and you could tell they like what they do. Nick was a low pressure sales person, he worked with us to get a deal that was fair to everyone, and both gentlemen answered our questions quickly and thoroughly...they even gave us some information on our other Honda that was never told to us at the dealer we purchased it from! We walked in at 1:30 and were out by 4:45 with the keys to a new HRV in the exact trim and color I was looking for. In addition to Nick and Micah, Derek was fantastic in showing us the ropes in our new car. He definitely new the features, and seemed to be as excited as I was that we were driving away with a new HRV. Many thanks and much appreciation for your apparent commitment to customer service and satisfaction, and your team's enthusiasm for their work. You have earned a long-term customer!
Connor34
Jan 10, 2016
Mark Ellis was fantastic in helping me select a car. I got a great deal, and I am very happy with my 2015 Honda Civic.
DPL2016
Jan 9, 2016
I want to say that my experience at Mohawk Honda, with Dean Kennedy was exceptional! Great service, no hassles, customer focused, expert knowledge on vehicle and features, and I left satisfied--with a new 2016 Honda AWD CRV-LX! You can be certain I'll be recommending Dean Kennedy to my friends and family!!
TJ80
Jan 9, 2016
We unexpectedly needed to replace one of our vehicles and Linda, along with John Barber, made what was an unpleasant need, a stress free and quick venture with the purchase of a beautiful 2013 Honda CRV! Having followed Linda from a previous dealer where our family purchased two vehicles from her, we have leased a Civic through her and now purchased our CRV at Mohawk Honda. She is the most gracious and helpful sales consultant we have worked with compared to all the other dealerships and consultants we've dealt with in the 40 plus years of car ownership! Thank you Linda, John, and Mohawk Honda for the great experience!
My Honda
Jan 8, 2016
My old 2005 Honda Accord has just about 200,000 miles on it and was the most reliable car I have ever owned, so there was no doubt that I was going to get another Honda. Jen DiCiero had stopped by to talk a while back when I was having my car serviced and I decided to call her when I was ready to purchase my next car. The day I called Jen to start my search for a new car she met with me at my convenience. I went back and forth in my mind about whether to get another Accord or a CR-V. Jen took me on test drives with both and In the long run I went with another Accord and decided on a used 2012 6 cylinder Accord. Jen is a very busy saleswoman, but she always found time to get back to me and was always very polite, personable, able to answer any question I had and always with a smile! When I found a couple of Accords I liked online and wanted to see them she had them both warmed up and ready to go for a test drive. The Accord I purchased is the most luxurious car I have owned, it feels brand new and I just love it! When it came to financing I was sure that my credit union would be able to give me the best rate, but with no fuss and literally overnight Joe Vita got me a better rate. I picked up my new vehicle within two days. This was the the easiest, least stressful and fantastic buying experience I have ever had. Jen and Joe know their business and I would not hesitate to recommend them to others!
TimmyJay07
Jan 8, 2016
I throughly had a pleasant expierience during the purchasing process at Mohawk Honda. Brian McKenna was very personable, attentive and informative when it came to the options that would best fit my needs/desires. Even with a busy customer flow and many things going on at the dealer at once, Brian handled it perfectly and took the time to make sure My individual needs were met in a timely manner. Brian as well as the individuals in the finance department made sure to find me the best rates available for my new lease and made sure I was satisfied with what they presented me with. I absolutely will return to Mohawk Honda in the future to purchase another vehicle and to ensure my appreciation and love for Honda Motor Company will not be tainted by poor customer service.
mstrendytots
Jan 7, 2016
I am happy to provide a 5 star rating to Mohawk Honda. The staff was welcoming and helpful and eager to help us leave with the best car for our needs at a price point we felt was affordable. Thanks so much!!
Ozzy
Jan 7, 2016
This was my first experience at Mohawk Honda. Justin Brown has frequently suggested looking at cars at Mohawk Honda and after all the praise, we decided to take the 45 Minute trip and we are so glad we did! Camren McKenna was fantastic! We didn't feel at all pressured and had all of our answers answered, exceeding our expectations! Micah Troncone also made the financing quick and easy! We will Definitely be back for future purchases!
Patrick F
Jan 7, 2016
Just had a great purchase experience with Mohawk Honda. I upgraded my 2012 Civic for a 2016. I had a pleasant experience with the sales team and they were able to make me a deal to my satisfaction. LOVE my new car and wouldn't hesitate to buy with Mohawk Honda again! Thanks to Nick Vita, Tom Ryan and Nate Gagnon!
LalaO
Jan 7, 2016
The staff at Mohawk Honda made me feel exactly how Camren McKenna said in the simplest most sincere way, like family! This has been the best decision I made by taking the time to purchase my vehicle from Mohawk Honda. Amber Young kept in contact with me and did not pressure me to make an appointment right away. Andy Guelcher took the time to sit down and speak with me, instead of hiding in his office like most managers are known to do. Now to mention the person who so patiently and kindly negotiated and helped me make the best investment I will never regret making; Camren McKenna. Camren went above and beyond without having to convince me to purchase a car that I would be happy with for years to come. Although, I took the longest time (2 months) to finally make my purchase, Camren was not once rude or impatient with me and always got back to me with any questions that I had, whether if it was via e-mail, text message, telephone or in person. Not to mention coming in to work on his day off to help me finalize my purchase. This has been the best car purchasing experience I have ever had!!! This is my 3rd car purchase, but my 1st purchase from Mohawk Honda. I am sure that it will not be my last. I definitely recommend to give Mohawk Honda a chance. Thank you Amber, Andy and Camren for making my car buying experience one that I will never forget!!! You made me feel welcome and a part of the Mohawk Honda family!!! You Rock!!! Laura O.
Mack610
Jan 7, 2016
I have gone to Mohawk Honda for years to get my old car serviced and it was always a great experience, so when I was looking for a new car it was the first place I thought to go. The staff was very friendly, and my salesman Frank Kinch was extremely helpful. I never felt like he was trying to take advantage of me or rip me off. There was a huge issue with my insurance transferring and he was patient and understanding with it, even staying until 9:30 at night to get me my new car! My finance guy Joe Vita was also very patient and friendly. My Ford Fusion is exactly what I was looking for, and I love it. I'm very glad I went to Mohawk Honda.
E and K P
Jan 7, 2016
We had an awesome experience at Mohawk Honda. The entire staff was friendly and welcoming and the dealership was clean and comfortable. We worked directly with Mike Bennice and he made the entire process seamless and easy. It was a busy time - right before the year end holiday but Mike made sure that we found the car we wanted and we never felt rushed. Mike took us on a test drive and reviewed all of the options with us. Once we purchased our new vehicle, he helped us set up all of the customizable options- right down to pairing my phone with the car. He was a pleasure to work with and I would recommend Mike and Mohawk Honda to anyone in search of a new car.
christineneely
Jan 6, 2016
I've very much enjoyed my experiences working with Brian McKenna at Mohawk Honda. I got my first lease 3 years ago and just purchased a car this past week. They don't feel like they pressure you to buy, they check back to help you out and make sure no loose ends are left, and the car came in at a timely fashion. I'd recommend working with Brian to anyone looking for a car :D Thanks!
Dom
Jan 5, 2016
From my first call from Brandi, to my appointment with Kurt Montanye and finally Micah Troncone, the usual stressful process of acquiring a vehicle was the easiest process I have ever experienced and I have been through many such instances. Kurt listened to my needs which, is rare for a sales person based on my experiences and guided me without pressure, to a deal that was not only comfortable but stress free. Micah was equally comfortable and amiable to work with. Both gentlemen truly show they care about not on the initial transaction but towards retaining future business and loyalty. They certainly achieved that with us.
faazia
Jan 5, 2016
First time at Mohawk Honda, and had a great experience, mostly everyone was helpful especially Tom Burns, he was friendly, have a lot patient with us in making the deal. He give us all the details when we pick up the car. It was an pleasure working with Tom.
happycustomer
Jan 5, 2016
From test driving to leaving with the vehicle, my experience at Mohawk was fantastic! The sales team was a pleasure to work with. I first went on a Saturday and the place was PACKED. Despite the overwhelming amount of people there I was promptly greeted by multiple employees and taken on a test drive. The small amount of waiting I did was made pleasant by music, coffee, and cookies. The day I was to pick up the car I decided with short notice to get snow tires put on. The service center talked me through the available tires and said they would be on my vehicle at pick up! Service to sales to management an overall pleasant experience!
Karldk71
Jan 5, 2016
Every dealership should learn from how things are done at mowhawk Honda. I'm a person that has always noticed the reactions, body language and conversations that the other costumer are having. It's not just my experience that I base my experience on but the experience I see others having around me. Even the employees seem to be happy and in very high spirits.
Leighland12
Jan 5, 2016
I have owned plenty of used vehicles but this was my first new purchase. Everyone made it great. Michael Martin and Nathan Gagnon were wonderful!
JoyceL
Jan 4, 2016
We visited 4 of the local Honda dealerships and this one was the best. They are courteous and knowledgeable. They thoroughly answered all our questions.
mburd
Jan 4, 2016
Travis worked hard to make sure that we got the best deal based on all the info available. He stayed as long as it was necessary to close the deal. He also worked with our insurance carrier to make sure that there were no snags, as their could have been since it was the last week of December.
Tammy
Jan 4, 2016
Ilot had a very pleasurable expierence purchasing my new car from Mohawk Honda. My salesman was knowedgeable, friendly, curtious and spent a lot of time going over all the features to help me understand all of the features. The car was ready on time as promised and the salesman stated he would be calling me a couple days to see how I was doing or if I had any questions.Great customer service!!
Elizabethg1
Jan 4, 2016
I went to Mohawk Honda in hopes to lease a Honda Civic and that is exactly what I did. From the beginning to the end of my experience at Mohawk Honda, the Mohawk team made sure all my questions were answered and that I was leaving with the best deal possible. With the help from Nick, I drove away that day in a 2015 Honda Civic, that I absolutely love!
BR
Jan 3, 2016
Working with Leigh through emailing and then with Camren in the salesroom made leasing two vehicles very easy and within my budget! I spent very little time at the dealership although while there everyone was friendly and very helpful. Thank you!
hardik
Jan 3, 2016
I am really very satisfied and nice buying experience with friendly behavior. From test drive to finalized deal everything went very well because of James. I would definitely recommend them to buy new car. Thanks a lot for making this deal.
Amanda B
Jan 2, 2016
I walked into Mohawk devastated that I had to trade in my 2013 Mini Cooper for a more practical vehicle because of a new baby. I worked with Dean Kennedy and went in knowing I was going to purchase a CR-V; but as a car enthusiast bottom line and I just aren't friends. Dean did everything he could to stay within my budget but giving me a car I was going to enjoy. I even give him credit because I wanted top of the line and he tried to keep me in a more basic model due to my budget, most sales associates would have jumped at the thought of the more expensive vehicle and ran with it. But Dean knew my situation and tried to make sure I was going to be in over my head. At the end of the day I got a great deal on the CR-V touring and while I cried saying goodbye to my mini I know this car will suit my needs and wants all the same. I couldn't have asked for a better visit!
Genesis
Jan 1, 2016
I bought cars from other dealers in the past and will always remember the way they treated me....just to sell a car.But I decided this time to go to Mohawk Honda in Scotia to purchase a used Honda CRV and will never forget the wonderful experience I had there. I felt welcomed, treated as a person, and will go back again there in the future. There I met a wonderful lady named Linda Vasco who was extremely professional and helpful and most of all kind.Folks if you ever want to buy a car and feel content when you leave the buyer's store, go see Mohawk Honda in Scotia and ask for Linda Vasco!
grampamulligan
Jan 1, 2016
Second time dealing with Jen DeCiero and she's great.....from getting us a good deal, to making us feel at home as she did the first time we leased a car from Mohawk. Her caring had us back to Mohawk this time too. Thanks Jen!!!
gumper46
Jan 1, 2016
Kurt was great to work with. He gave me a great deal and there were no hassles or bickering. Car was available and we drove it away the same day we leased it. He knew everything about the technology and spent a great deal of time showing us how everything worked.We will come back to Mohawk Honda again because of great people like Kurt.Andy and Jean Gunther
Janet1
Jan 1, 2016
I am elated with my new purchase of the 2016 Honda CRV. My stellar experience with Mohawk Honda exceeded my expectations with the quickest and best deal imaginable. They are compassionate, empathetic and very good at their jobs. They make it happen. Many thanks to Mike Bennise for all his efforts and faith in me. Thanks for convincing me that changing from a Pilot to a CRV wasn't so bad. The family feeling and camaraderie you get when entering Mohawk Honda's doors is second to none. May God Bless Mohawk Honda for many years to come.
Lab123
Jan 1, 2016
Brian and the Honda team were very friendly and helpful through the entire car buying process. As an inexperienced car buyer, Brian took the time to explain the differences in car models and in pricing options. He allowed me the time to make the best decision for me. During the signing process, extra "packages" were explained to me but I did not feel pressured to have to purchase these. They also helped me when I had to call the insurance company with answering all their questions.I was able to drive off the lot the same day with my new car.
Rotterdammike
Jan 1, 2016
Michael Martin and Johnna Kennedy were great to work with, this was my first Honda Purchase and my first purchase at Mohawk Honda and it was a positive experience. They were willing to negotiate and come to an equitable agreement. I will be a returning customer for service and sales in the future.
Sarajassner
Dec 31, 2015
The service at Mohawk Honda was excellent! They were extremely helpful and made the process of buying a new car as simple as possible. I would highly recommend their services for buying or leasing any type of car.
Steve
Dec 31, 2015
Great experience.. Impressed with entire staff. They were all attentive and friendly.. I was also impressed with the communication and follow up by staff at every level.
jon444
Dec 31, 2015
Camren was a pleasant, easy going person to deal with. As probably the case with most people, I dislike buying a car and the hassle involved. Camren's pleasant demeanor put us at ease so the experience was positive. Would strongly consider buying again at Mohawk Honda with Camren.
Sandy from Clifton Park.
Dec 30, 2015
I leased a car from Mohawk Honda. I thank Linda Vasko and John Barber and all those involved in making this experience so positive. They care about the person and go out of their way to ensure the best possible outcome. I have and will continue to recommend this dealership, Linda and John, to others.
StephanieChard
Dec 29, 2015
Camren was very informative and helped my husband and I out very much. We are thrilled with my new CR-V SE! Its exactly what I wanted. :)
Mbhavanam
Dec 29, 2015
Excellent and very nice customer service by this dealer. Thank you thank youExcellent and very nice customer service by this dealer. Thank you thank you
jonski
Dec 28, 2015
We did our homework and narrowed our wish list to 3 cars. Entrance to the back of a new Civic was OK for kids. Then the Accord, which EL or Sport. With M. Martin's help we decided on the EX. The whole process took less than 3 hours, actually less work than buying a pair of shoes. We walked out happy and paid exactly what we wanted to pay. We weren't pressured to buy any additions, just presented with what was available. Mike knew his customers and treated us ACCORDingly, thank you for that.
j_montanye
Dec 28, 2015
I was looking for a pre-owned RDX for months, but after frustrating dealing with the local Acura dealership I'd almost given up. Mohawk acquired a slightly newer model of the RDX that I was looking for, but after taking it for a test ride, and working with their great sales staff I'm the proud owner of a 2015 RDX! Couldn't be happier.
codyolio314
Dec 28, 2015
Lindsey Haraden was beyond helpful in our purchase of our new 2016 Honda CR-V. She was very friendly and walked us through the features of each trim during the test drive. She was more than willing to work with us on the selling price. Greg was helpful with the negotiations, and Michael worked with us well on the financing. Lindsey and the team were very professional, courteous, and easy to work with.Thank you for a hassle-free experience!!!
Dee
Dec 28, 2015
I went to Mohawk Honda looking for a really good pre owned car. What I got was not only an excellent vehicle but an experience of a dealership that goes above and beyond to get you the best deal possible.From the moment I stepped out of my car and started looking Zach was right there to help. His patience and experience made shopping for a vehicle enjoyabe.Once I found a car I then had the pleasure of talking with Mike and in talking with both him and Zach wanted to keep my payments with in a certain range. Mike went above and beyond to find me a vehicle to meet those needs and more!! I can't thank them enough for finding me the best car ever!! Thank you both for everything!!!
Mayonaisse
Dec 27, 2015
My experience at Mohawk Honda was top notch. Very professional and courteous and I would spread the word on how positive my experience was. Thank you, thank you , thank you!!!!!!!!
chacha
Dec 26, 2015
When I got their to pick up my new pilot, the paperwork was all set and the truck was all set! Lindsay went over the car very carefully with me, and even started presetting the settings with me. It was wonderful! She spent so much time with me and even said if I had additional questions, to call her. I am definitely staying with Mohawk Honda. They truly do go out of their way to please you!
Don/Diana
Dec 26, 2015
After a very disappointing experience with another dealership, Mohawk Honda was a "breath of fresh air". The entire process, from the initial online contact to driving away in a new vehicle was extremely smooth and responsive. The "family" type atmosphere is warm and inviting. Thank you!
dena33
Dec 24, 2015
This was my 1st time choosing a Honda. John Potenza & Micah T. were delightful to work with. My overall experience wih Mohawk Honda was amazing
Shelley
Dec 24, 2015
I would like to say Thank You to Camren McKenna and Micah Troncone were amazing. We were treated like family the minute we walked in. The service was outstanding and very accomadating to every need. Camren McKenna was remarkable with every question and outstanding salesman. He was very pleasant to have as our salesman. We will go back to him. I will highly recommend him to family and friends. Micah Troncone was very pleasant and had all the paper work in line and answered all the questions. We appreciated everyones honesty. Thank you so much for treating us with Outstanding and accomadating Service from the minute we walk in the door until we drove off the lot. Great explanations of the vechile and we are so happy.
Ciembrowniemix
Dec 23, 2015
Dealing with Mohawk Honda for my first car was an outstanding experience. Michael Martin was wonderful, and I would absolutely recommend this dealership and Michael to all family and friends! Thank you very much
Cindy
Dec 23, 2015
From the moment I walked into the dealership until I left with my car, I felt well taken care of. Linda Vasko listened to my needs and guided without pressure. Linda was attentive and treated me like family. She made car shopping a pleasant experience.
jusrsr
Dec 22, 2015
Mark Ellis was very helpful and he put me at easy with my purchase. It was a great experience and I would recommend Mark and Mohawk Honda to my friends and family.
Kristy25
Dec 22, 2015
Working with Brian and Greg was a great experience! They truly understood my needs and what I was looking for and went above and beyond to find something that worked for me. Car buying is usually a very stressful process but Mohawk Honda made it a very stress-free experience.
Lbrandon
Dec 22, 2015
From the moment I stepped into the dealership I was greeted with friendly faces and warm smiles. The nicest was my sales consultant Jen DeCiero.
Rich and Jen
Dec 22, 2015
We needed to end our lease early and get into a larger vehicle and they worked out a very great deal to help us out.
yesyes
Dec 22, 2015
Camren McKenna is great to work with. He knows the product and has a friendly and professional manner to him. I will be recommending many people to see Camren
eselby
Dec 21, 2015
Camren McKenna made the process of leasing my own car a seamless and efficient transition! Camren went to bat for me and made sure he would get me a great deal! Which he did and I am very for fortunate to have worked with Cam! Thank you!
BlueCarBuyer
Dec 20, 2015
Everyone explained everything clearly and really listened to what we wanted. Explained the cars, options and prices. Met us more than halfway on price. Very thorough and pleasant experience. We got a great deal on a great car.
sandra662
Dec 19, 2015
The early trade-in program is a great program. Jen was so helpful and friendly. I highly recommend Mohawk Honda if you are looking for a new, used or lease!
New Honda Lease Customer
Dec 18, 2015
Great deal on a lease vehicle. Brian, Dave, Mike & staff were great. Would highly recommend dealing with Mohawk Honda. Very happy and looking forward to driving my new car. Thank you!
celineallende
Dec 18, 2015
Bobby was by far the best salesman I've dealt with, and I've been looking for a car on and off for the past 6 months. He made me feel very comfortable and taken care of. He was informative, personable, and made what was a very new process to me seem very simple. I will be sending anyone I know who is looking for a car his way for sure.
Newbaby6
Dec 17, 2015
Friendly, easy to work with. Organized. The sale was easy and I was guided throughout the process. A checklist provided to ensure all materials were supplied.
Kinzel, Dottie
Dec 17, 2015
We had a great experience once again with Kurt Montanye and Mohawk Honda. We would recommend Mohawk Honda to anyone looking to buy or lease a very dependable well made car. We will be back in three years.
Madeleine
Dec 17, 2015
As a woman alone buying a car, it was nice not to feel pressured into buying a car or haggling with price. The salesman Nick Vita and his manager Andy were friendly and informative about the vehicle.I' would definitely suggest Mohawk Honda to family and friends!
JRodgersiv
Dec 16, 2015
I just had to take a moment to share my most recent experience at Mohawk Honda in Scotia, NY. As I neared the end of my lease, I decided to stop by the dealership to go over my options. By the time I left, I was in a new Honda CRV.My sales consultant was Brian McKenna and I cannot say enough good things about him. He was extremely knowledgeable, thorough and most of all, friendly. He understood my situation, knew what I was looking for and explained all that was available to me. Unlike other dealerships I have worked with in the past, I never once felt pressured into anything. After discussing all my options, I knew what I wanted, and Brian made it happen. We went for a test drive and I was sold.When it came to financing, it was a breeze. I worked with John Barber, and like everyone else I dealt with at Mohawk Honda, he was awesome. The paperwork was swift and easy. He was very personable as we went over everything and answered any questions I had.I picked up my new CRV yesterday and as I was driving off the lot, I knew without question, that I had once again made the right decision. I truly cannot put into words my experience with Mohawk Hondaits simply something you feel. It was never about the saleit was about me. It was about making sure I was 110% comfortable with my decision. I truly felt cared about. This is my second experience with Mohawk Honda and I have to say I now consider them an extension of my family. I could not and I would not, go anywhere else.Thank you to ALL at Mohawk Honda, for everything. You guys are truly, the best!Happy Holidays
Bikommuter
Dec 16, 2015
Lindsey Haraden was great. She's fast ,efficient, and concerned. She helped me pick out exactly the right car. Mike Speranza got me financing at a great rate even when others failed.
New owner
Dec 16, 2015
I had a great experience at Mohawk Honda in Scotia NY. The best person to see is salesman Camren McKenna. He is knowledgable and courteous. I got a great deal and would recommend him and the dealership 100%.
Vinny
Dec 16, 2015
The staff at Mohawk Honda, especially Jimmy Knowles, made my recent SUV purchase experience stress-free. I recently purchased a 2016 Honda Pilot for my Wife for Xmas, and she knows nothing about it. I first requested a quote via the internet, and Mohawk Honda was the first to respond (Scott Risley). After a couple of correspondences, I scheduled a visit, took the vehicle for a ride, and made the purchase. Jimmy Knowles was my Sales Rep. and he was great to work with, in and out in less than 1hr !! Mohawk really changed my view of Car Dealership's. My next vehicle will be purchased at Mohawk. Vinny Rigosu
Sams0122
Dec 15, 2015
After losing my Civic to an untimely totalling, I was upset and anxious. I had a wonderful and painless experience with Mike,Tom, and Nick. They made me feel very comfortable and the whole process was easy. Now I am the proud owner of a beautiful 2016 FIT.
Joe C
Dec 15, 2015
I purchased a 2016 Sport Accord 6 speed that I just love! Vicki and Tom treated me great! Got a ton of compliments on the car! Thanks Mohawk Honda.
JSparks
Dec 15, 2015
My first Honda purchase and couldn't be happier. Sales person Lindsey Haraden is a joy and all the staff were friendly and accommodating. I would recommend anyone wanting a happy car buying experience shop there.
Kathy L
Dec 14, 2015
The last time I purchased a new car was 8 years ago. Camren made the whole car buying experience stress free!! Thanks Camren, Ashley & John!!
Linda A
Dec 14, 2015
After car shopping for a few months for a Honda CRV I went on the Recommendation From a few friends to go to Mohawk Honda. My sales rep Cameron McKenna is a go-getter, very friendly & knowledgeable. My experience with Cameron was great and he worked to get my business. I would recommend this dealership .
slohnes
Dec 14, 2015
I just want to say thank Linda Vasko for her help and assistance in buying our new car. She and the staff at Mohawk Honda are a class act and if your looking for a vehicle reach out to Linda.
gardenlady
Dec 14, 2015
We bought our first Honda...a 2012 Fit...at Mohawk Honda so when it came time to go for a new Fit, we went back and asked for the same salesman...Mike Bennice. The car is great, and they are so easy to deal with. The best.
Debra
Dec 13, 2015
I feel John Potenza did a great job on making me happy with my purchase. It is a great place to do business with. I love my CRV. Thank you.
Jim1933
Dec 13, 2015
From the time we arrived we were treated with respect and consideration. We were directed to Jen DiDiero, who got right busy narrowing down the list to what she felt was a good match for us. Jen is very knowledgable and with just a few words from us knew exactly what we were looking for. Jen matched us up to a used 2015 CRV that is such the perfect car for us. We found a car, closed the deal and drove the car home within a few hours. Everyone we came into contact with that day had a smile and asked it they could do or get anything for us while we waited for Jen to finish paperwork. This is our first Honda and we love it. We will definitly be return customers to Mohawk Honda.
Josorbetter
Dec 13, 2015
The employees were cordial and respectful immediately entering the dealership. After some very easy and stress free negotiations we came to a wonderful lease agreement. I would absolutely recommend Mohawk for anyone looking for a vehicle. Especially if your looking for a stress free environment to purchase your new automobile.
Ostate312
Dec 13, 2015
We are return customers who have had nothing but good experiences with Mohawk Honda. Every employee you come in contact with smiles and greets you and makes you feel welcomed. We have dealt with Brian McKenna and his son Camren McKenna who are both first class salesmen. Mohawk Honda makes my wife and I feel like we are both getting a fair deal with out a lot of back and forth. As long as Mohawk Honda is open for business, we will be customers!!
TC
Dec 13, 2015
We had a great experience in our first trip to Mohawk Honda.All our questions were most patiently answered, and we went home in a new car.Atmosphere was very friendly and relaxed, and Cookie Factory sweets were an unexpected treat!
Hartz16
Dec 12, 2015
I bought my second Honda Civic from Mohawk Honda last weekend. My dealer was Linda Vasco. She was helpful, polite, knowledgeable, and generous in her work. Beyond that, working with Ms. Vasko for only a short time was pleasant, easy, and it even turned out to be fun. She helped me find a car that was right for me according to what I wanted, she did it quickly, and she lobbied for me when it came time to put a final price tag on the car. I would recommend her to anyone going to Mohawk Honda, and I feel lucky to have had the good fortune of buying a car with her assistance.
Marissa
Dec 11, 2015
After years of dealing with Mohawk Honda and Mike Bennice, I didn't expect anything other than any amazing experience - and that's what I got! I love how thorough they are in explaining how everything works in their vehicles and the 2016 Civic is absolutely beautiful! Thank you team, for a great, easy and fun car experience!
AEROERAEVIII
Dec 11, 2015
The car I wanted was quickly located and sent to the dealer. Camron Mckenna was very helpful in making the correct choice for what I was looking for . He made sure I was 100% comfortable with all the new technology that the Honda Civic touring has . Greg Johnson and Micha Troncone provided me with the best deal in the area. Best experience I've had with a new car lease!
Benny
Dec 10, 2015
Very good customer service. Nick Vita, our sales agent did an excellent job of explaining us different options, test drive and accommodate our requirements ! He was knowledgeable and qquick in getting our documents processed.Will surely recommend Mohawk Honda to my friends !!
buttons2
Dec 10, 2015
My salesperson was friendly without being overaggressive in the sale if my Honda Civic Hybrid. I found the Honda while I was on the internet looking for a possible purchase. So happens the Civic caught my eye and led me to Mohawk Honda. As of today I find the car to be an excellent purchase and would recommend it to anyone interested in a well built and highly fuel efficient vehicle. If looking my salesperson would be a good starting point.
dontess499
Dec 10, 2015
We had an appointment for a routine oil change and tire rotation. Within a few minutes, we were talking with our sales rep,Mr.Brian McKenna about a possible by back on our current Pilot. We fell in love with the Black Forest color combination and we are happy to say, Pilot #3 is now sitting in our driveway. We have worked with Brian on all of our Pilot purchases, is knowledge of the vehicle industry can't be put into words.A special thank you to Mr.Nick Bonarrigo for all that he has done for us over the years. He is one of a kind,and Mohawk Honda should be proud to have him as General Manager at their Dealership.
Nancy
Dec 10, 2015
I am a first time Honda owner and had done some shopping at other dealerships before going to Mohawk Honda. The experience from start to finish was excellent. Brian McKenna, our sales associate, was extremely professional, knowledgeable, and most personable. I would highly recommend asking for him. Since our purchase he has followed up with a phone call and emails. I know he is available should I have any questions or concerns. Thank you for a most positive experience.
twiceisniceyo
Dec 10, 2015
Due to a recent surgery, I needed to change vehicles purely from the perspective of comfort. I had been driving a 2013 Prius V. The shape of the seat back made driving or riding in the Toyota nearly impossible. After returning from a trip to NYC, I decided to change vehicles. My 1999 Honda Accord seat back did not add to my pain, so I decided to go online and check out the 2016 Accords. Leigh Keller called back after my internet inquiry. She set me up with an appointment with Mike Bennice the next day. The Accord was on the lot. The test drive went well. The price was fair. I picked up my Accord that same evening and have been driving comfortably since. Mike Bennice recognized me from my purchase of the 1999 Accord thirteen years earlier. He was friendly, professional and informative. He followed up with a call recently to check my satisfaction thus far. Needless to say, I am pleased.
TomT
Dec 9, 2015
We come all the way from Staten Island because the level of service and efficiency is second to none. They are honest and straight forward making our car buying experience a day we look forward to.
2016Pilot
Dec 9, 2015
I just purchased a 2016 Honda Pilot and I couldn't have asked for a better sales rep. He made the experience easy and painless. And even after the purchase they extremely helpful with installing my accessories. I would recommend them to everyone!
HondaFitOwner87654
Dec 8, 2015
This place moves fast and efficiently. Every person in there was working their butts off. From what I saw, not many sat at their desks for more than five minutes unless they were meeting with a customer. I came from out of state to buy a car, and every problem that comes up with that scenario was solved quickly and with no trouble: they knew exactly what they were doing. They weren't pushy on anything, from accessories to warranties. I spoke first to Tricia Plagenza on the phone, and she confirmed the dealership had the car I was looking for in stock. I set an appointment and made my way down there. She was very helpful in looking up the car and the different possible colors.My salesman Mark Ellis, who I was connected with minutes after arriving, was kind and made it a priority to get me out as soon as possible with what I wanted. He started out asking me what I wanted, asking why, trying to make sure I had a full view of all the options. He wasn't trying to sell me a different or more expensive car, he was trying to make sure that my interests lined up with what I got. He is the number one salesmen there for a reason. Then we went for a test drive around the dealership. And soon after wiring the money in, I got all the paperwork done and was gone.Even in the times where Mark had to step away from the desk to solve one of the out of state problems I had, Tricia who I spoke to on the phone before arriving, came up to talk to me and say hello, and ask how I was finding everything. And I thought that was really cool because she obviously did not have to do that. It was also cool that she remembered speaking to me on the phone, because this place sells a lot of cars and there are lots of people in and out, and I was just one customer.John Barber, the man who dealt with the financing portion of the car, also had speed on his mind, but at no point did it feel rushed until I was signing the closing paperwork, which I was grateful for. The typical scenario is that the finance or management guy pushes you hard for that extended warranty, even going so far as to make you wait around if you refuse, to break down your will power. But John Barber explained the warranty in simple terms and then just left it up to me to say yes or no. It was a carefully crafted pitch without a sense of pushiness or pressure, which I appreciated. He also worked hard and fast to deal with the money wiring process. I was very happy.My thing is, you're looking for people who have your interests in mind, and they definitely do at Mohawk. No awful stereotypes of car buying exist here. The whole team runs, appropriately, like a well oiled machine. They have the President's award from Honda for a reason. Not only do they have a huge selection and huge sales numbers, they also have great passion and amazing customer service. Mark told me that they were family oriented when we first met, and that proved to be absolutely true.
stacy
Dec 8, 2015
I highly recommend everyone to go through Mohawk Honda! The entire staff is wonderful! Lindsey and Nick as well as the rest of staff made me feel more like family than a customer.Very professional with a family Feel. Truly the best car buying experience in my opinion!
cactus2015
Dec 7, 2015
The day of our appointment, we lucked out and Camren was our sales person. He made us very comfortable and was a delight to work with. He made sure that everything was done the right way and that we were happy with our new car and Mohawk Honda. Thanks Camren and Tricia (Tricia made a very good first impression for your dealership). With this experience, we will be back to Mohawk Honda for future purchases.
Meaghan
Dec 7, 2015
The customer service was awesome. Nick did a fantastic job talking me through everything. The process was very smooth and I was able to get into a car I love for a great price!
Joyt414
Dec 6, 2015
Mike Bennice was attentive to my needs got me the car I wanted a beautiful 2016 Honda Accord six speed could not be happier. I love my new car!!!
Brian Perry
Dec 6, 2015
Well I don't normally leave reviews and or make comments but Mohawk Honda deserves to be recognized. I haven't bought a car from a dealer in a very long time and I wasn't ready to even think about dealing with a salesman and the run around that comes with it.Well Mohawk Honda was outsstanding and the finance manager Mike went above and beyond for me and even took time out of his day to meet me. Something I never got from last time at a dealer. What stands out the most is that when you walk into the dealer everyone was very pleasant and caring. I would recommend Mohawk Honda to anyone that wants a simple wonderful experience when buying a care! Thank you Mohawk Honda for changing my mind when it comes to buying a car. Mike Thanks you and you will see me again!
Jengray4
Dec 5, 2015
I usually hate buying a car, the pressure, the disappointing haggling, the anxiety. This experience had none of that! Dean Kennedy was friendly and professional. He was patient with us as we weren't sure exactly what we wanted at first. There was no pressure, we could tell he wanted us to be sure we had the right vehicle. Once we found that vehicle, he worked to make the numbers work for us. Micah also was fantastic in helping with the finances. Excellent experience and we will be back.
kerry225
Dec 5, 2015
Had a great overall experience shopping for a new car. Our salesman was great, the coffee was tasty and the unexpected live music on Saturday made for a great atmosphere. We got exactly what we wanted for a good price and our car was delivered about 2 months before we expected it!
Golden Girl
Dec 4, 2015
I just purchased a Honda Accord from Mohawk Honda. I felt like family. Everyone went out of their way to find me just the right car at an excellent value and to accomodate my schedule. Camren even came inon his day off to meet me. Everything was so seamless, I didn't have to worry about a thing.
Capitol Al
Dec 4, 2015
I just purchased a 2016 Honda HR-V from Mohawk Honda. From beginning to end, this was without question the smoothest and most satisfying auto purchase experience I've had in over 20 years. My first contact was with Tricia Plagenza, Business Development Manager for Mohawk. Instead of talking, she listened...something I have rarely experienced with many auto dealerships. After she noted my requests and general wishes, she handed me off to Dean Kennedy in the Sales Department. And as was the case with Trish, Dean was great to work with. No pressure...no zigging and zagging....just a clear line to a great deal on a car I already know I will be happy with. Every auto dealer has a slogan....Mohawk Honda's is "We'll go out of our way to please you". The difference between Mohawk and some other dealers I've experienced in the past is that with Mohawk, it's not just a slogan, it's an actual business practice. This is a top shelf auto dealer. I have already spoken to two friends and have shouted Mohawk's praises from the rooftops. I'm a happy guy.
country
Dec 3, 2015
Overall happy with dealership. Was a little disappointed with how the negotiations were handled.Do not like the pressure to agree to a price at that moment without being able to talk with my spouse. Do not like having to sign something for agreement when all details are not on the table.Hardball tactics are not appreciated.
AM-Albany
Dec 2, 2015
The whole process was very smooth. I received quote over phone and the same was offered at the dealership.Friendly staff and good atmosphere in coupe of hours we drove home in a new car.
Jojo
Dec 2, 2015
I upgraded 2 years with the same payment from a Civic to an Accord which was my objective. I arrived at the time discussed and after a tutorial I was ready to drive off. This is the second lease vehicle I have purchased there and I could not be happier. The staff are courteous, friendly, helpful and it is no pressure purchasing experience.
Rick
Dec 1, 2015
We leased our second Honda from Jen. Jen made us feel very comfortable and explained the pricing fully. I first spoke Amber and she worked with me on what I was trying to do. She was very helpful.
Don A.
Dec 1, 2015
We were helped every step of the way, from the moment we stepped through the door when Frank greeted me and was very helpful in explaining the various options available to me in the Accord I wanted. When there was a question about anything Brad was available to clarify and/or go into further detail. Micah was friendly and thorough in explaining all the details of the financing arrangements. We were able to pick up the car the very same day and received a thorough guide to its operation from FrankWe even got to have a long chat with Mohawk's owned Jeff. I am personally responsible for Jeff successfully finishing fifth grade so he was able to develop this excellent business. All in all it was a very pleasurable experience. Don A.
JML429
Nov 29, 2015
My 2013 Accord's lease was ending in early 2016. I wanted to lease a new accord, but didn't want a 2015. Mohawk Honda had 2015 accord with a V6 engine and offered me a deal on one of those. I wasn't interested; I wanted a 2016. I spoke with Mike Bennice and discussed what I was looking for. He took all the info and told me that he would contact me as soon as any 2016's were available. One day he called; he had exactly what I was looking for at the price that I wanted. Mike and Mohawk Honda made this happen for me. I have the most beautiful black Honda accord with all the best features and I didn't have to do much at all to get it. Mike Bennice and Mohawk Honda did all the work. Mike and Mohawk Honda truly care about their customers. I was given the VIP treatment by Mike. It was a fabulous experience and I will recommend Mike and the Mohawk Honda dealership to anyone I talk to.
Craig D.
Nov 28, 2015
We went throughout the capital district searching for a "new" vehicle. We stopped at Mohawk Honda and were extremely impressed by everyone there. Even though we knew this was the right place to buy from, we did our due diligence and stopped by other dealerships. Nobody compared. We went back to Mohawk Honda and dealt with sales rep Lindsay, who was absolutely outstanding. She was not invasive, arrogant, pushy, etc like so many of the sales reps from other dealerships that we came across. We found a beautiful used Jeep Grand Cherokee Limited for a phenomenal price and were extremely impressed by the overall customer service from everyone involved. Stop your search. Go to Mohawk Honda. You will not be disappointed!
Scott117
Nov 28, 2015
Mohawk Honda is terrific. They treat you with respect and their enite staff is friendly and courteous. From my initial contact with their Internet Sales Representative Trish to working with my Sales Representative Lindsey, I have nothing but great things to say about them. I will definitely be back the next time I am looking for a car.
Mamajo
Nov 27, 2015
This is my 4th CRV from mohawk Honda.. Mike Bennice has been my salesperson each time..He has always seen that I come out with what I want..This time Mike and John Barber joined together for my sale..It is obvious that I feel very comfortable with the service I receive or I would not keep returning.. Keep up the good work Mike and John... Thanks to Micah for walking me through the end of the sale..I need to also mention that Mohawk also services my CRV's.. I would not go anywhere else.. Service department is always on top of things..thanks again joann
Hohensheldt, Paula 55
Nov 25, 2015
Jennifer DiCiero is easy to talk to. She has personality plus!Friendly and knowledgeable . I highly recommend her.The day I picked up my Honda CR-V I was still able to add on the extra warranty to protect my purchase. Paula Hohensheldt
Megan
Nov 25, 2015
It was very clear that my salesman Frank cared about making sure I had the best experience possible. I was able to get the car I wanted, and leave with it that day. He made it all possible. This is my second time getting a car from here and I will be back to get my third when the time comes. All the staff members are super friendly, and helpful, and they have a great selection of vehicles.
Paulcharb
Nov 25, 2015
Facility was very well organized and staff is very professional and personable. From the beginning of the sales process to the end I felt comfortable and fairly treated.
Sunita122585
Nov 25, 2015
Camren and Micah helped me a lot and made me feel comfortable and weren't pushy at all. I would recommend friends and family to purchase cars from Camren definitely
abrown16
Nov 25, 2015
This was our 4th vehicle from Mohawk Honda! Our experiences have been no less than outstanding. We have worked with Jennifer DiCiero every time. She is without a doubt the most personable, friendly, hard working and knowledgeable salesperson. We live 25 twenty five miles from this dealership, but willingly travel the distance for Jennifer and the quality of customer care that she and Mohawk Honda provide. We highly recommend a visit to Mohawk Honda, and ask for Jen!
Brenda
Nov 24, 2015
Can't say enough about the excellant care that Lindsey Haraden gave both me and my daughter in purchasing new vehicles with Mohawk Honda. I wasn't pressured at all and they worked with what I wanted to spend.
Crayon123
Nov 24, 2015
Brian McKenna & the entire dealership were great to work with. There was a nice selection of cars & Brian was knowledgable about them yet not pushy. Negotiations were direct & fair & Dave Walsh, who inspected our trade in was also great to work with & gave us a very fair trade in. A thank you also to Micah & Nicole (Service Advisor).
Crazy4
Nov 24, 2015
The staff was knowledgeable, helping and accommodating. They ensure I get the maximum value for not only my money but time as well. They arranged cheapest finance as well.
Hershey Man
Nov 24, 2015
I give this rating because the process was seamless . From salesman to finance to delivery,was perfect. Kudos to Brain McKenna and Johanna Kennedy.! Awesome!!
Retired teachers of CV
Nov 24, 2015
From all our on line reviewing before visiting a dealer, the Honda Pilot always had number one ratings. We needed to see one and test drive . Many of our friends encouraged us to try Mohawk Honda in Scotia. Their ad states"they go out of their way to please." And they certainly did for us. Sales associate James Knowles was extremely knowledgeable , polite, hard working and thorough . His patience and customer respect sincerely appreciated.Andrew G. And Micah T were incredible!!!! They have mastery of car sale industry and listen to their customers.The 3 gentlemen went out of their way to help us complete the sale . Thank you guys!!
jim
Nov 23, 2015
Brian McKenna helped us buy a new van with minimal stress. He was professional, helpful and a pleasure to work with. I hope my van lasts as long as my last one did, but when I do finally need a new vehicle I will ask Brian to help me again.
tobrien
Nov 22, 2015
Brian explained everything and took the time to make sure i was comfortable and understood what was happening. This makes me want to return in order to make sure i don't feel like im being taken advantage of..
Wendy
Nov 21, 2015
We purchased our previous Honda from another dealership and this experience far exceeded our expectation! Friendly staff and warm environment - I Love my new Pilot!!!
Trish
Nov 20, 2015
Our rating is due to our being very satisfied with the expertise of all the staff. All aspects of our car purchase were efficiently completed in a timely manner.
Kaitlin A.
Nov 19, 2015
I couldn't have asked for a better experience when leasing my first car. I want to thank everyone at Mohawk Honda for your generosity, especially Camren McKenna. He made this whole experience comfortable, fun and gave me great deal! I will never go anywhere else.
jennifermrvsk
Nov 18, 2015
We have purchased Honda Odysseys in the past (2 actually) but went to different dealerships. This time, we visited Mohawk Honda. We were so pleased with the service we received! Our salesman was Michael Bennice was so kind and helpful! I'm sure we drove him nuts with our million questions, but he never let on that we did! He treated us with kindness and respect, and was even sweet to our 4 kids we had in tow! Michael Speranza helped us out in the finance department and got us to a monthly payment we were comfortable with. Great service, great car - we'll be back when it's time to upgrade! Thanks guys!!!!
Harleyfaithh
Nov 17, 2015
Everyone their treated me like family. Got me the best deal possible. First time buyer and will recommend to everyone I talk to. Everyone made me feel comfortable and made me clear that my wants were in there best interest.
becka
Nov 17, 2015
After dealing with other local dealerships and having poor experiences, I heard about Mohawk Honda and was encouraged to check them out. Absolutely hands down the best customer service and easiest buying experience. I had searched online for my "dream car" and couldn't find one anywhere. However, Mohawk Honda not only found the EXACT car I wanted, but also added custom work for me that no other dealership was willing to do. They have a huge inventory and are able to find pretty much anything through various connections. Seriously the best buying experience- from the people to the atmosphere to the services they provide. Just wish I lived closer so that I could do all of my business there. I would HIGHLY recommend anyone looking for a vehicle, new or used, to stop in.
Duece88
Nov 17, 2015
This dealership is great!! The atmosphere in the showroom is amazing and everyone makes you feel so comfortable! My salesman Camren McKenna went above and beyond for me! Not only did he get me into the car I wanted, but he made it affordable for me and also made sure I was covered with a warranty!!! I am beyond satisfied with my purchase and will be sending as much people as I can to Mohawk Honda so they can experience an awesome time for themselves! Thanks again Cam!!
The CSM
Nov 17, 2015
I was impressed by the low key atmosphere when we visited. We were shown many selections to consider and given recommendations. We opted for the recommendation and are extremely happy with our selection. We were recommended to Mohawk Honda by our daughter who purchased a vehicle there a short time ago.
Mike/ Optima
Nov 14, 2015
I saw the Optima on the computer while searching and called Scott Risley ti inquire about the vehicle. He responded the next day and after briefly speaking he set me up to come see the vehicle. He was the first of 13 dealerships to call me back. When I arrived he assigned me to Mike Bennice who took me through the steps to acquire the Optima. The price was already at KBB book price so I did not haggle with him because the price was fair by the standard. After about 1 and a half hours I was speaking to Nate Gagnon who financed me with the best % rate I have had so far. He also got me gap insurance and Glassco coverage at no additional charge by getting the bank to lower me interest rate, he was by far the best finance manager I have ever had. After the sale I brought the car home and noticed a scape that was not there when I initially saw the car. I called Mike Bennice and they did a light repair on the car for me at no cost to me. The service managers name was Brian ( not sure on last name ) and he also was exceptional in handling the situation. Overall I would rate them as 4 and a half stars ( because nobody is perfect ) and would send friends and family to them.
scotty
Nov 14, 2015
buying transaction was handled in a professional manner resulting in a satisfying experienced, salesman was considerate and was helpful in obtaining a reasonable price.. the dealership was a very pleasant and clean place to do business
irishguy
Nov 14, 2015
This review is for a Honda Civic that was leased by my mother, who was in desperate need of a vehicle and has never had a new car before. I went along to assist, and her salesman, James Knowles, couldn't have been more helpful. She told James exactly what she was looking for and he delivered, without trying to sell her more car than she needed. The entire process went smoothly, and James went over all of the features of the car, making sure that she understood everything before we drove off. I can't say enough about how well we were treated by the entire staff at Mohawk Honda, and by James Knowles in particular- Highly Recommended!
Chris Flores
Nov 13, 2015
Just like every dealership they'll lure you in with promises saying that they've helped people with poor credit and that your concerns shouldn't keep you from wasting an entire day and 2 hours of driving by coming in. Well just like every commercial big box dealership they can't. Fuccillo's commercial's might be annoying but at-least when I explained my situation to them, they told me to stay home and not waste my time, I can totally respect that. You explain to them that you have no money down so what do they do? Ask for money down! You make it clear there are no co-signers so what do they do? Ask you to get a cosigner. This dealership claims to be different and for someone with excellent credit making over 30K a year, maybe it is but for someone just trying to get approved... not the place for you. Don't let these sales people waste your time...
cailtin
Nov 12, 2015
I recently leased a Honda Civic from Mohawk Honda. My experience was flawless. The process was fast and easy and sales agent Nick Vita was extremely helpful, professional and accommodating. I highly recommend this dealership to anyone looking for friendly, experienced staff and quality vehicles.
Kaylaw
Nov 12, 2015
I've been to Mohawk Honda three times, and each time has been a great experience. Their service is thorough, and the staff is friendly, helpful, and efficient, and went out of their way to put a smile on each face in the waiting room-albeit if the singing staff made everyone a little curious for their sanity. =] Thank you!
jianna2001
Nov 11, 2015
My salesperson Jennifer , was incredibly knowledgeable about the 2015 honda Accord Sport I purchased.She made me feel very comfortable during the process and confident in my purchase.The general manager Nick Bonnarigo,approved the deal and was $2000 less than Carbone Honda.I will definitely purchase future vehicles from Mohawk Honda and will recommend them to anyone who is in the market.
MamaDonna
Nov 11, 2015
Jen was wonderful to work with--personable, professional, and clear. I got the car I wanted for the price I wanted, and I was walked through the terms without every feeling confused. Very happy with everything!
TJohnson
Nov 11, 2015
I always get my Honda's from Mohawk Honda. They have an amazing staff and I would never go anywhere else. Everyone I dealt with was very friendly and helpful. They made my car buying experience very easy!!!
Treated like "First Class" JFK
Nov 11, 2015
After purchasing autos every 3 to 4 years and dealers not delivering their promises, I finally found a dealer that delivers what they say they will. Mohawk Honda is a "first class" dealer, all other dealers should take lessons from them on how the "Car" business should be done correctly. Professional sales and service at the sale---They treat you like the days when it was a pleasure to go and buy a car--Mohawk Honda---Thank you for the great experience--A very satisfied Customer
emyleo
Nov 11, 2015
My husband and I had a wonderful experience in Mohawk Honda. The sales agent Frank K. was very accommodating, very friendly and patient. We went there thinking of buying an Odyssey but ended up with a pilot which was a very good choice, had he not introduced us to the pilot, I don't think we would end up buying a car. The service was excellent and fast, we went there Saturday and by Tuesday I came home with a new car!
gg7475
Nov 10, 2015
Lisa Valentino and her staff at the service department really know how to care for their customers! I was there for service on my Honda and it was great! They did everything I needed but then exceeded my expectations in so many ways! They always are ready to accommodate the customer's needs so having your vehicle serviced is pain free!Thanks-you guys rock!
hondadriver
Nov 10, 2015
This is the third vehicle we have purchased from Mohawk Honda. We have always been very pleased with the service we have received both during the purchase and after. We told Mike exactly what we were looking for and what we were looking to spend and he made it happen. My previous vehicle was always serviced there from the day I purchased it and I expect I will make the trip to Scotia for service with this vehicle as well.
maegan f
Nov 10, 2015
This is our third car from Mohawk Honda and each time the experience exceeds our expectations! Mohawk Honda is a quality operation from sales to service and everything in between. Each person we have come in contact with has always been very friendly, helpful and courteous. I highly recommend you shop this dealership for new or used vehicles. Kurt Montanye has been our go-to sales rep each time we've shopped at Mohawk Honda and I'm sure he'd be happy to help get you into a great vehicle.
Nonna
Nov 10, 2015
Our experience was very positive from start to finish. Our salesperson was very knowledgable and friendly. All paperwork went very smoothly. Would recommend this dealership and our sLesperson highly.
peggy
Nov 10, 2015
I feel I got a good deal on a new car. I traded in my current car for the same exact model just 3 years newer. Never put a penny down. Sales rep was very nice and not pushy at all. Good overall experience!
pilot
Nov 10, 2015
They were helpful, nice, and down to earth. I would highly recommend them.I test drove a couple of vehicles. They were knowledgeable and honest. The price could of been a little better but the vehicle was new.
riphsma
Nov 10, 2015
Just bought my 3rd accord from mohawk honda. Jen Deceiro was my sales person and was absolutely wonderful. No pressure, no pushiness just a solid effort to find me the car I wanted at the price I needed.. Jen and Andy both were down to earth and fun to work with. I will absolutely be calling Jen directly when its time for the next vehicle. I love my new accord! Thanks for the great service Jen and Andy!
wlpdsp412
Nov 9, 2015
A pleasant and upbeat experience. Found them all super with there knowledge and always cheerful with there attitudes. They explained all bells and whistles making it easy to learn and understand its functions.
jagraczyk
Nov 9, 2015
Skeptical when I first walked in with my girlfriend and Trish gave us to a gentleman by the name of Camren. However, Camren cut to the chase and zeroed in on the two cars I was interested in with no hard-sell involved. Quickly and neatly he gave us all the information needed to make an informed choice. Never drifting from professionalism, Camren helped make the decision easy. Heck, I almost bought a second car. Thanks Camren.
richard jones
Nov 7, 2015
The service we received from Lindsey and Mike Speranza was excellent. They along with every person who we encountered at the dealership was friendly and helpful. It is very stressful looking for cars and they found us a used car within our budget.
Susan Jones
Nov 7, 2015
Lindsey Haraden and Mike Speranza are very professional representatives. They made the car buying experience fun and stress free. They always had time for us during their busy schedule. They know their business and had all the answers to my questions. Keep up the great customer service!
jcdevlin
Nov 6, 2015
The staff was knowledgeable and enthusiastic without being pushy. At the same time they were patient and willing to spend as much time (and show me as many cars) as it took for me to make a decision. Frank Kinch, my salesman, went over my new cars features both when I first looked at it and again before I drove it home. Call me anytime you have questions, he said. He was also kind enough to notify me later that Id left my garage door opener in the Insight. He couldnt have been nicer. The financial end of the sale with Nate was also friendly, clearly explained, and stress free. A staffer who wasnt even working with me brought me coffee. Although this dealership is not the closest to my home, I came here because of the excellent service I had received when my old Insight hobbled into their repair department a few weeks ago. This is a very well managed dealership that wants to make its customers happy. They do. I cant recommend it highly enough.
GTPS
Nov 4, 2015
We recently purchased a new Honda Pilot and the buying experience at Mohawk Honda was great as usual. Greg Johnson and Cameron McKenna were very helpful all the way from the quoting stages through the contract signing and can't thank them enough for the pleasant experience.
aw1115
Nov 4, 2015
This team made it happen for me. As a single mom shopping for a lease within my budget, a lot of salespeople are untrustworthy, chauvinistic, undermining and pushy. This team understood where I was coming from and took the time to get to know me as a person... You won't be a "number" at Mohawk Honda, they are very personable and make you feel very appreciated. Thank you from the bottom of my heart, my son and I needed this!
47tracker
Nov 3, 2015
Mohawk Honda is the greatest ! Part of being great is the wonderful people that work there. From the moment we entered the dealership we were treated as a car buyer should be treated. We felt as if the people there really cared about making our car buying experience a pleasant one and they sure did accomplish that. Every one we dealt with went over and above our expectations to make us happy with the deal and glad we drove the extra distance to do business with them. The whole staff get an AAA+ and the awesome cookies/coffee sure helped the overall experience.
Anne Marie
Nov 3, 2015
My husband and I were extremely impressed with Camren McKenna and the whole staff at Mohawk Honda. Camren was very professional, honest, imformative and friendly. We are very pleased with our 2016 Honda Accord EX and would definitely recommend Mohawk Honda to our friends and family. When the time comes to buy/lease another car, we will definitely be back at Mohawk Honda!!
ChrisAcura
Nov 3, 2015
Frank Cupernall was great! Kept me up-to-date, got me a loaner and worked on the price by finding used parts for my 12-year-old car.
eileen
Nov 3, 2015
Kudos to Camren McKenna & the Mohawk Crew. We were very impressed not only with our new CRV-LX but also with our salesman - Camren McKenna- a fabulous representative for Mohawk Honda. Camren was very professional, patient & in touch throughout the process. We will definitely refer our family & friends & will be back for sure !!!!
pilot
Nov 3, 2015
Our salesperson, Jen DeCiero was very knowledgeable on all Honda products. She displayed professionalism and interest in serving our vehicle needs. I would recommend her to any friend or family member.
Sue Ellen
Nov 3, 2015
I can't thank my sales representative, Bobby Taaffe, enough for making my 2015 CRV-EXL car buying experience so enjoyable! I was so impressed by Bobby's expertise and willingness to take as much time as I needed to explain all the features of my car. He was such a pleasure to work with and I recommend others seek him out when buying their Honda. You too deserve Bobby!!!
Sledoux250
Nov 2, 2015
My family has been with Mohawk Honda for years now. When my dad called Brian McKenna to ask him for help in looking for a car for me, in minutes Brian picked out the perfect/affordable car for me!! Never a disappointment with these guys! They like to get things done asap and are very helpful. Thank you guys again!!!
GuyWhoWillShopMohawkAgain
Nov 2, 2015
From the first contact via internet through the negotiating process and closing of the deal Mohawk Honda Staff was professional. I was greeted with sincere friendliness when I went to the showroom after working out some negotiations on line. I received a great price on my trade. I have purchased 4 Hondas in the past and this was the first at Mohawk. I will be shopping for a 2016 Civic also for a family member when they come out and Mohawk will be the dealer that I will go to first. Thank you Cameron, Ashley, Riley, Johna, the Used Car Manager and all the staff at Mohawk
Jennapowell
Nov 2, 2015
Looking for a new car especially when it's you're first can be a trying and tough time. Ashley Taber made the start of my experience very enjoyable and easy going. She set me up with an appointment very quickly. Camren McKenna was absolutely amazing. Again being my first car he made it very easy to decide and worked very hard to get me a good deal. I couldn't have asked for better.
LJ22
Nov 2, 2015
My experience at Mohawk Honda was great from the high quality customer service to the killer cookie/coffee bar. I felt comfortable and relaxed throughout my whole experience. This is not always the case for me. As a female I have dealt with many dealerships/dealers who speak to me with an undermining tone in their voice. This is both insulting and infuriating. I appreciate that at Mohawk Honda I was spoken to with respect and consideration. Brian McKenna sold me an HR-V returning me to the Honda family. When dealing with Brian, I quickly remembered why I had dealt with him in the past. He was awesome. I also got some sweet tech support from Riley, a super helpful, friendly guy. overall, Mohawk Honda killed it. I'm glad to be back.
LX OWNER
Nov 2, 2015
I gave this dealership a 5 star rating because of the helpful, professional and like their motto the salesman Brian McKenna went out of his way to please us. Everyone we met asked if we have been helped and were very friendly. The dealership is clean, convenient to our house and I didn't feel pressured into a purchase but was given options available and they have a large inventory of cars. I would definitely purchase another vehicle here and recommend it to anyone interested in buying a car.
mariposa
Nov 2, 2015
Jen Deciero was my sales girl and she was AWESOME! she was sweet, informative, and didn't put any pressure whatsoever on me. Andy Gluecher was also working with me and he is the best as well! They made my car buying experience easy and fun even though i had my two kids with me! i will recommend this dealership to everyone! none pressure just awesome people there to help you.
Fitzy08
Nov 2, 2015
I purchased a new CR-V after running into a dilemma with my previous car. Mike worked out an amazing deal for me. John helped getting me everything prepared and set so I was able to drive away the next day. I highly recommend this. They're very professional and friendly who will work to get you what you need.
FMO12020
Nov 2, 2015
Dealt with Frank Kinch and John Barber. From the beginning Frank was professional, attentive and responsive to our needs and goals. John put it all together and made happen for us. I would surely use Mohawk Honda again and would recommend them to everyone! Nick you have a great team and many thanks for your assistance!
Bob R
Nov 1, 2015
Salesperson Cameren McKenna expertly handled my car purchase. The dealership understood my needs and quickly made sure they were all met.
Dave12159
Nov 1, 2015
I purchased my new car over at Mohawk Honda . I worked with a great salesman that helped me from the test drive till the deal . Finding me the CRV with the right color and options . The deal was fast and the price was right . A class act .
Rick H
Nov 1, 2015
We recently purchased a pre- owned van from Mohawk Honda . The experience was very pleasant and professional . Dean Kennedy was our salesman and he made us feel very comfortable making our decision . When I got the van home I noticed a few cosmetic items that we were not happy with. I called Dean and he had me bring it back . Dean introduced me to Brad the used car manager and and he fixed everything no questions asked! They did not have to accommodate my request because the van was pre-owned and I should have noticed these things before I drove off the lot . Dean and Brad went out of there way to make us happy customers. Thank you guys!!
Ryan810
Oct 31, 2015
Marat was great and very friendly throughout the entire experience. Never felt pressured into anything until financing. Micah was a great guy but very pushy towards the protection plan. Other than this, Marat was the best part of it all! Would highly recommend anyone to go throuh Marat when buying their next car.
Parkerrrrr
Oct 30, 2015
Camren McKenna was my salesman, he was awesome! It was more like hanging with a friend than buying a car, he made my experience less stressful and I will deffiently come back to buy from him! Tricia Plagenza initially answered my phone call and got me set up with Camren, she was extremely friendly and greeted me with open arms. The two of them were very personable and made me enjoy my experience. The other two guys I dealt with, worked in finance and used vehicles, they were pushy, and condesecending and rubbed me the wrong way. It was overly clear they were just trying to make a buck! If you buy a car here, stick to your guns, dont let them lowball you on your trade or confuse you with numbers scribbled all over the paper. Its not about the monthly payments, its about what you pay for the vehicle overall, in the long run. Also both cameren and tricia called after the purchase and left me very pleasant voicemails, which really sealed the deal on my satisfaction. Camren Mckenna really went above and beyond and beat my customer service expectations!
jackson14a
Oct 30, 2015
Price was right and quality of vehicle excellent. Special incentives were good. I was debating between a Ford Escape and Honda CRV. Honda won by a mile.
Lady Diana.
Oct 30, 2015
Want to have a really wonderful experience buying a car. Call or visit Jennifer DeCiero at Mohawk Honda. Jennifer is personable, organized, helpful and very knowledgeable. On a scale of 1 to 10 with 10 being the highest rating, she is a ten plus in my book.
Kevin
Oct 29, 2015
This is my second time buying a car at Mohawk Honda. Brian M. was my sales person both times. Always enjoy working with him. Great service department. We drive out of our way to come here.
nmanikas
Oct 29, 2015
Brian McKenna was awesome with helping me to buy my new car. He was extremely helpful and made the car buying process easy and enjoyable. I was able to drive my new car home that same day, thanks to Brian. I would highly recommend going to see him at Mohawk Honda!
P2a9l0a5din
Oct 29, 2015
I brought in my Honda Element for service recently and Nicole was extremely helpful; courteous and knowledgeable. Through what was a problematic episode I had nothing but good experiences with this service center, and Nicole in particular. I would heartily recommend their services.
spitzjd
Oct 29, 2015
I am a repeat customer working with Brian McKenna to purchase a new honda. Sixteen years later, he is still all about customer service. Johnna Kennedy was extremely helpful working with me on the purchase and Riley Smith explained all the features the car offers. They all went above and beyond!
Sara C.
Oct 28, 2015
Mohawk Honda has been my Honda dealer and service provider for nine years. The employees are friendly and knowledgeable. My latest experience was another example of the exceptional service provided by this dealership. I just purchased my second CRV and traded in my 2006 CRV. I received great service from Jen DeCiero and John Barber. I would highly recommend Mohawk Honda to anyone in the market for a vehicle, new or used.
Frank Wood
Oct 28, 2015
Bobby Taaffe did a great job explaining the different CRV models last Saturday. Took plenty of time - never rushed or pressured us.We got an excellent deal on a 2015 in stock - exactly our first choice for color and interior!Nate Gagnon got us a very low interest rate on a 48 month loan.We wanted to buy two extra keys - Tom Perlllo took care of it immediately when I picked up the car today. Mohawk Honda and its staff deserve their fantastic reputation!We would recommend them enthusiastically!
HappyHondaDriver
Oct 28, 2015
I had an amazing experience purchasing a Honda HRV! Staff was friendly, knowledgeable, and patient. They answered all of my questions, provided a great financing rate, and even brought me to return my rental car. I have a new dealership now; I won't go anywhere else!
JLetersky
Oct 28, 2015
I wasn't ready to purchase a new car but my beloved Honda was dying. Luckily Brian McKenna and the Mohawk Honda team were there to help me! I wouldn't trade my experience for anything. The process was extremely quick and they kept me informed every step of the way. I will be telling everyone considering to go see Brian!
Naldynator
Oct 27, 2015
In short, dealing with Mohawk Honda was a refreshing, simple and pleasant affair. After dealing with - and being frustrated with - many dealers via e-mail and telephone, I very fortunately came across Mohawk after finding that they had the exact make and model used car I was looking for. Many other dealers did, as well. But, the difference with Mohawk was that they not only offered me a GREAT, very fair, slightly under market value price for the car, but also stuck to that promised price all throughout the process - never nickel-and-diming me or trying to raise it at all - WHILE doing their absolute best to find me financing, get me to my desired monthly payment, and to provide me with speedy, pleasant, honest service - and all through e-mail and phone! When I test-drove the car, they accommodated me quickly and were supremely friendly and helpful. They never pressured me, either. The actual dealership is very nice and comfortable, as well. Mohawk Honda was, BY FAR, the most pleasant dealership I dealt with in my recent search for a used car. They blew everyone else out of the water with their service, their professionalism, friendly nature AND price! How often do you find that?!? Without hesitation, I whole-heartedly recommended Mohawk Honda. I, initially, dealt with Leigh Keller and, then, Mark Ellis. They were both wonderful and kept each and every promise they made. Thanks, Mohawk!
Perfect pilot!
Oct 27, 2015
I gave this review a 5 star because every employee we worked with went above and beyond!Our experience started with Ashley Taber who spent weeks and weeks locating the perfect vehicle for us! She found us a vehicle that was nearly impossible to find! Our sales associate was Camren McKenna! I have bought many cars over the years and Camren went above and beyond with his customer service! He made sure the vehicle was exactly what we wanted, made sure it was in perfect condition On the interior ( my son has bad allergies) as well as the outside. He also put the transition together in a timely and convenient way for us! Andy Gulecher was our manager and he was able to get us into this fabulous vehicle at a price we could afford! And finally Riley Smith spent a lot of time going over the features of the vehicle because it was a huge upgrade for us with many new features! I highly recommend working with each of these employees and look forward to doing so again in the future!!
Sciencer
Oct 26, 2015
Frank Kinch worked with my husband and I when we bought a new CRV. The place was very busy and Frank was attentive and made sure all our questions were answered before we finalized the deal. We went on a test drive and on our next visit he took us on another test drive to ensure that we were aware of all the safety features on the vehicle. On the day we arrived to pick up the vehicle he sat with us in the vehicle for at least 30 minutes making sure we were comfortable with the technology, including setting up the Bluetooth connections.
Jim
Oct 26, 2015
My experience at Mohawk Honda purchasing a new 2016 Odyssey was great. I was treated with respect and the whole staff was very friendly and answered all my questions. Nick Vita went out of his way to expedite the process once a deal was struck. Thank you Mohawk Honda.
Jack
Oct 25, 2015
I was at other dealerships and no one else offered to swap with another dealer to get the car that we wanted. I felt that I got a really good deal and was very happy with the car and the service.
Butch
Oct 25, 2015
$30.00 is to much for a oil change I also own a Ford service is much more reasonable can't wait till lease is up on Honda
Caseyjonesin
Oct 23, 2015
I was able to drive a new car off the lot in the same day. Staff was awesome, very friendly and not pushy. Would/will recommend this dealership to everyone I know!!
GreenPoint
Oct 23, 2015
Great dealership to work with and great sales rep!!! I would definitely recommend this dealership and Camren is great guy to work with he will find exactly what fits your needs!!!
EpicDad
Oct 22, 2015
Hardworking, efficient and friendly. I usually avoid dealerships like the plague, but these guys may have changed my mind. Everyone I ran into was ready to help and I never felt pressured.
nalybuites
Oct 21, 2015
Mike Bennice met with us on a Saturday and showed us a number of models in various colors. He explained and demonstrated nearly every feature of the vehicle and was very knowledgable about the models, trims, and functionality of each feature. We closed the deal on the car that day and were able to pick it up within a week. He was able to get us a brand new vehicle that had not been driven by anybody else (except to get it off the truck and detail it before delivery).This is the second vehicle I have personally purchased from Mike, and the 5th my family has purchased from him.
striper.1
Oct 21, 2015
Nice people overall make you feel comfortable with your purchase sometimes a little too long of sitting without any word of length of time at far as how much longer until everything is finalized. bring something to do.
happyhondaowner
Oct 21, 2015
Leased my first Honda today. An Accord Coupe. I love it!! My salesman wasMike Bennice. His communication, dedication, and patience was beyond what you would expect from a salesman. I'll certainly send anyone looking to purchase or lease a new vehicle their way!!Huge thank you to Mike Bennice and Nick Bonnarigo for an exciting, painless (haha), and fun lease experience!!! You guys are great!!! Jacqueline
LMuratorri
Oct 21, 2015
Lindsey was very optimistic and driven to get us into the vehicle we wanted and always smiling. Thank you for all your hard work Lindsey!
Malinda123
Oct 21, 2015
I always heard how amazing these guys r on the radio. I had a very great experience. Everyone was super nice and accomodating. I loved that I could drive it home that night.
Goutham
Oct 20, 2015
Mohawk Honda is the best dealership around the capital region. Customer care is the best that I have ever experienced. This is a family run business and they take great care of each of their customers. I got the best deal for my 2015 CR-V. I received a follow up email and call after my purchase to make sure I am happy with the purchase. Over all the buying process was simple, staright forward and highly satisfactory.The sales person I dealt with is patient, caring and he listened to my needs. He then referred me to the vehicle that I wanted. All the way it was like you are visitng a friend's place. The manager came to me and personally talked to me. The salesperson and the manager both stayed very late and made sure they met all my needs. There is no rush ro get you to buy at this place. Their goal is to make sure you are satisfied overall. I would highly recommend buying from Mohawk Honda if you are from the capital region.
JAnderson71
Oct 20, 2015
Camren McKenna was very professional, helpful, and caring in ensuring I got the vehicle I wanted for the best price. If you want a dealership that loves and cares about their customers, go to Mohawk Honda and ask for Camren McKenna!
Jschacht
Oct 20, 2015
First, let me say that every time I went into the dealership throughout the buying process, I was greeted quickly and everyone I spoke with was friendly, helpful, and professional.When I started meeting with my sales consultant, it was clear why I hear more good things about Mohawk Honda than any other car dealership in the area. They were able to work with me and within my budget to get me exactly what I wanted, plus some unexpected bonuses. I understood every step of the process, which is nice considering all of the formalities that go into purchasing a car. Before leaving the lot with my car, they made sure all of my questions about basic operations and special features were answered. They gave me a good value for my trade in and a fair price on the car, and I appreciated how honest they were when offering me extra care packages in the end stages of the purchase. I can't say enough good things about this buying experience. I will definitely be returning to Mohawk Honda in the future (even though I won't need a new car for a while!)
Tampabay
Oct 20, 2015
Great experience from start to finish mark and Brandi made the buying process exciting and fun like it should be no games here will buy again. Thank you
Tolentine
Oct 20, 2015
I needed a car quickly and my dad recommended Mohawk Honda and especially Camren McKenna. His experience in the past and my experience recently proved that you do not have to spend hours upon endless hours buying a car. Carmen listened to my needs, options and finances and then he presented the options. It was quick painless and most of all a good deal for me. I was very happy with the job Camren did for me.
treetopper2016
Oct 20, 2015
Just want to give a shout out to the trio of Camren McKenna, Riley Smith and Joe Vita for the expertise and helpfulness in purchasing our new 2016 Honda Pilot. It has been over 14 years since we purchased a vehicle and Camren made the buying experience a pleasant one. Very friendly with a tremendous knowledge of the vehicles and professional service. Riley was our tech rep who answered all our questions and explained all the ins and outs of operating and setting up our new vehicle, and let me tell you, there is allot to know about these new vehicles. Joe Vita was our business representatives who took the time to explain all the different buying options for the vehicle. What I like about Joe is that he was not going to sell you something that you did not need. Thanks for spending the time to spell out all the details to the plans. Thank you Mohawk Honda your great car buying service.
Vermonter
Oct 20, 2015
We have been buying cars for over 45 years and, by far, Camren is the most professional, considerate and caring car sales person we have ever dealt with. Our initial contact at Mohawk Honda was with Samantha, who was also very helpful and professional. Riley did a great job clearly explaining and demonstrating all the features of our new Honda Pilot. We could not be more pleased with our experience with everyone at Mohawk Honda and Camren's follow-up has been excellent too. We live 3.5 hours away and will not hesitate for a minute to return to Mohawk Honda for our next Honda purchase.
richdar
Oct 19, 2015
Jennifer was a great help in getting us into a vehicle we really wanted. Our previous Honda was great we never had a problem but we wanted a few extras which we where able to upgrade too. Love the heated seats and sun roof.
mboeckmann
Oct 19, 2015
Linda, Mike and everyone at Mohawk Honda was wonderful. They made buying a new car easy and were very accommodating to my busy schedule. Linda even came in 2.5 hours early just to make the pick-up work with my schedule. Thank you
MHonda2001
Oct 19, 2015
I love my new Honda Civic and I had an amazing experience with Linda and Mike. I got a great new car with a warranty which provides piece of mind. I went in expecting to have to wait a few days to pick up the car and they got financing, my trade, and my new car ready to go all within a couple hours. Great experience! We'll be buying our Hondas from here now on.
Kelly Hanafin
Oct 18, 2015
Michael Martin was exceptional. He went above and beyond to meet our needs. We could not have asked for a better experience. Thank You Mike!!!!!!!
clarebear
Oct 17, 2015
I just bought a Honda Civic from this dealership. We had Camren McKenna for our sales rep. He was very friendly in a very sincere way. My husband and I just bought another car a few months prior from another place and had a completely different experience. Camren explained everything but wasn't pushy about anything. He really listened to what we needed and did his best to make sure we were satisfied. I felt he was truly excited for me when i came to pick up my car. I will definitely recommend friends to this dealer ship.
Tiffany
Oct 17, 2015
I worked with Camren Mckenna to lease a 2015 civic coupe ex & I am 100% in love with it. Camren was wonderful in updating me on my deal as well as having everything ready when I arrived for pickup. He along with andy guelcher & Johanna Kennedy really went out of their way to help me. I have never leased before but i am so happy I did. The entire team at Mohawk is absolutely incredible & the transition from my previous vehicle to my new vehicle was outstanding. I am beyond thankful to have driven away in my brand new civic today. Such an amazing team that works together & gets business done efficiently. If you're looking to lease or buy a vehicle, Mohawk Honda is #1 without a doubt.
Moore Honda
Oct 15, 2015
I have been a Honda owner for 9 years. In that time I have returned to Mohawk Honda for a Pilot, 2 Accord Coupes, a Civic SI and now my new CR-V! From the moment you walk in, the atmosphere is one that is welcoming, professional and non-aggressive. My Sales Consultant, Mike Bennice has been phenomenal to work with every time.He is patient, attentive, and gives each of his customers his undivided attention. Never too busy to say hello! Hands down, anyone interested in a Honda, I recommend Mohawk Honda. They truly live up to their jingle: they do go out of their way to please you. Thank you, Mike and Mr. Bonarrigo!!
teach1204
Oct 14, 2015
This past weekend I purchased a CRV at Mohawk Honda and was blown away by the experience. They really do treat you like family !. From the moment I entered the door , you felt like you belonged. My salesperson, Jen DeCiero, was extremely knowledgeable, helpful, and pleasant! The transaction went very smoothly, thanks to Jen and the rest of your outstanding staff. Mohawk Honda is not only the BEST place to purchase a car but the only!!!!!! Thanks Jen, I love my CRV !!!!!
Grandma "J"
Oct 14, 2015
I am a first time Honda buyer and was delighted with my experience with the folks at Mohawk Honda in Scotia, NY! I am a widowed senior woman and independently went shopping for a new vehicle. I was treated respectfully and fairly by everyone I encountered during my shopping expedition. I was particularly pleased with the assistance provided me by sales consultant, Frank Kinch. He was patient and polite and I never felt as if I was being patronized by him or anyone else on the staff. Following my purchase, Frank followed up with comprehensive instructions on the many features of my 2016 Pilot. By the time I left the dealership, I felt I had a secure handle on all of the mechanical and technical features of my new car. Some of the computer technology is somewhat over my head, but Frank patiently assisted me in programming all of the apps on the touch screen dash. I absolutely love the color and styling of this vehicle and will happily recommend this dealership to all of my friends!
econroy123
Oct 14, 2015
This weekend we traded in our lease a few months early. We had leased a Civic there a few years ago and been very happy with the service. Kurt figured out what it would cost to buy the lease I had or lease a new Civic. With my mileage being very little I am a perfect candidate for a lease. He was able to put me in a new Civic with no money down! Everyone there is Very friendly and happy to help you. I would Recommend Mohawk Honda!
billsk
Oct 12, 2015
This past weekend i bought my first car from Brian at Mohawk Honda and had a great experience. I had previously gone to another dealer that morning and they made me cry, as soon as I walked onto the lot at Mohawk Honda I could tell it was going to be a good experience. I had previously been given a loan at a high interest rate and I told Brian and he had no doubt that they could beat it. I told them exactly what I wanted my monthly payment at and they did that including the extra extended warranty. Again Brian made the experience wonderful!!!! I can't wait to go and get my car serviced just so I can see them again! Thank You again for my 2014 Honda Civic I am in love!!!!
ap
Oct 10, 2015
I had shopped around at a few other dealerships before making a purchase, but no one took care of me like Mohawk Honda. My salesman, Camren, took me through the entire process and was always available to answer a concern or question. I highly recommend Mohawk Honda to anyone, and will definitely be working with them in the future.
CRV lover1951
Oct 10, 2015
My sales person Lindsey Haraden made the leasing process so easy. She is alsovery knowledgeable about the vehicles she sells. I had bought my other CR-V's fromanother dealer and I was always nervous about it. Everyone I dealt with at Mohawk Hondawas very friendly and polite, right down to getting my insurance taken care of.I would whole heartedly recommend this business to any of my friends.
poolroom
Oct 10, 2015
When you go the Mohawk Honda look up Travis Landry. Hands down the best salesman I have ever dealt with anywhere, I just came from Lia Honda where my wife and myselfe ended up walking out of due the high pressure sales tactics they tried to pull on us. Travis was easy to work with and was very knowledgeable of all the Honda's we talk about. No pressure was ever put on us and all the employees we deat with were very friendly.
Dbice
Oct 9, 2015
I would like to commend Mohawk Honda for their superior customer service. We were comfortable, not pressured, from the moment we entered the door. They paid close attention to our needs and did everything to accommodate us. It was a relaxed atmosphere. Our salesman Kurt Montanye was very pleasant and friendly while being professional,knowledgeable and attentive! As I am credit challenged I thought this might be another denial. Not only did Magic Mike (aka God), in financing, get me a loan I could afford but I took my car home that day. Although buying a car is a timely process, I would not say it was a wasted day, even if I left empty handed. And they even gave us lunch. Thank you Kurt and Mike for the most pleasant auto buying experience ever!
FrancisJ.
Oct 9, 2015
Mohawk Honda was great from start to finish. When I emailed them, Tricia responded with lightning quickness and got me hooked up with a sales person immediately. That sales person was Awesome! Jen DiCiero maintained constant contact with me from beginning to end, even emailing me on her day off to answer my questions. Jen walked me through everything, answered all my questions, and helped me to get the very best deal possible. She was outstanding when I came to pick up the car as well - quickly dispensing all of the paperwork which was all filled out and ready for me at my arrival. She answered all my questions and walked me through all the ins and outs of my new vehicle before I left. I strongly recommend Mohawk Honda and Jen Deciero in particular!Francis
CRVOwner309
Oct 8, 2015
I really enjoyed my experience of purchasing a Honda CRV at Mohawk Honda. Nick Vita and Joe Vita took great care of me. Highly recommended!!
Denniso2
Oct 8, 2015
professional, courteous and well informed. My wife is happy with her new CR V, and that makes me happy. Well done Mike Bennice our salesman.
mary
Oct 8, 2015
Visiting the dealership and Greg Hilts working with me on my specific needs for a vehicle proved to be the most enjoyable experience I have ever had with a salesman.Greg listen to my concerns and worked with me with the type of vehicle that would be suited and practical , as well as the price of the vehicle. I love the Civic Sedan with the Ecco feature as I drive a lot on the highways.The financial staff as well as the rest of the team worked in a professional manner.I know any concerns in the future will be met in the same courteous friendly way.I would recommend the dealership to friends and family.
rhondashonda
Oct 7, 2015
Jen had everything ready and waiting as I had time restraints, having to carve limited time out from being with my daughter in the hospital. Johnna in financing was also terrific getting everything through at lowest possible rate. Not only helpful, but caring and personable. Thank you Jen and Johnna! And I love my new car
Brenda
Oct 7, 2015
My husband took our daughter to look into leasing an SUV & they were so happy with the deal we both ended up leasing new vehicles. Camren & Brian were both great to work with!
Cat
Oct 6, 2015
My father inlaw has gotten many cars from Mohawk Honda and recommend me to stop in and look around for a new Honda. From the time I called Mohawk Honda and spoke to Kurt Montanye I felt like a valued customer. They really make you feel at home and at ease, you really feel a family atmosphere from the hospitality to the joking but respectful attitudes of all the associates in the dealership. The service was fast and reliable I was driving my new car same day. I must say that this was the best car shopping I have ever encountered and I would recommend this dealership to any one looking for a new car.
fergusab
Oct 6, 2015
Brian McKenna is one great salesman. He spent a lot of time working with me and listeningto my concerns. Very patient.I have owned about a dozen Hondas and have been satisfied with all of them.See Brian if you want a good experience.
lindachristy
Oct 5, 2015
Never thought buying a new car could be so stress free. Adam Dorn made the experience special.Such a warm, kind soul. Mohawk Honda, I hope you realize what an asset he is to your business. Linda Christy
paml
Oct 5, 2015
From the time we walked in the door at the dealership we were treated very well. They have a friendly inviting dealership. When we met Adam Dorn, he helped us choose a vehicle by letting me try two vehicles and answering all the questions we asked about both vehicles. He is very knowledgeable, polite, and it was a pleasure to do business with him.
Pilot
Oct 5, 2015
I bought my first Honda ever and the experience was totally stress free. I was interested in a Honda Pilot and Lindsey Haraden immediately located the vehicle and the next thing I knew I was test driving it. She was young and fresh and super excited to tell me all the features of the pilot as she owns one herself. She made me excited about the vehicle! There was no pressure and there were no games. I met her manager Micah and he was as kind as Lindsey. The car was ready for me to pick up the next day and Lindsey came in on her day off to make sure everything was perfect. When my husband and I came to get the car Micah introduced us to Jimmy who was his assistant. Jimmy stayed late to go over every feature of the vehicle and even hooked up my phone to show me the blue tooth features. I can't say enough about my experience with Mohawk Honda. This may be my 1st purchase but it will surely not be my last!
steveo13
Oct 5, 2015
This was my first car that I purchased on my own and it ended up being very easy and simple. Adam Dorn helped me get a good trade in value for my old vehicle and helped me find the exact Civic I was looking for. The whole process from walking in the door to finalizing payment was smooth and easy.
Bill-loves-his-Hondas
Oct 4, 2015
Jen DeCiero and Michael Speranza were awesome! They were so helpful and made our car buying experience great. They were able to answer all our questions and followed up promptly. We really love our new Pilot.
Brittanyherm13
Oct 4, 2015
It was my first time leasing a new car and the experience was so easy thanks to camren! They really work with you to fit what you want with your budget!
plc953
Oct 3, 2015
Went in August to look at CRV Lindsey worked with me and Andy her manager to get me the deal I wanted. Great customer service no pressure. Overall a enjoyable experience. Nathan there finance manager lock me in a great loan rate. Last a young man Reilly went thru the vehicle when we took possession and explained everything and set up everything to our liking. Overall great job very satisfied.
sjg-cardeal
Oct 3, 2015
Looking to buy or Lease a car --> I can't say enough about my experience at Mohawk Honda in Scotia!! Lindsey Haraden & John Barber were terrific!! I'll say that again --> They were terrific!! Patient. respectful, flexible, and reasonable. They were happy to sit and answer my million & 1 questions. They took the time to spec out the different options I was considering. They made the process painless . .. a couple text messages . . snap shots of required docs --> and the car was mine. Every person on the floor (both indoors & out) --> was friendly & helpful --> there was no pressure or salesmen "attitude!! Thank you very much Lindsey & John!!!
Mark B
Oct 3, 2015
I liked Jen's approach of reviewing available cars using computer inventory to quickly narrow the choices to cars that would fit my price, size, mileage, and year criteria. We were able to select four cars to look at, three were test drove, two were considered, and then I checked information on the two cars and made a good, informed decision. I also liked being handed a printed Carfax; I have encountered sales persons (other dealers) who only wanted to let you briefly look at a computer screen, and only after being pressured for the information. I appreciated completing the purchase in 24 hours; I started Tuesday evening and owned the car on the next day.Everyone, starting and finishing with Jen, were professional.
Scott Z
Oct 2, 2015
I worked with Jen DeCiero on the lease of a new vehicle. From the beginning, Jen was very professional and provided excellent customer service. She takes great pride in her job and cares about her client. If you're looking for a new vehicle, I would highly recommend working with Jen at Mohawk Honda. - Scott Ziter
AndreaM
Oct 1, 2015
My husband and I needed to find a vehicle on a small budget and within a short time frame. We initially were drawn to Mohawk Honda through an online search. At our appointment, our salesman, Adam Dorn, was flexible and accommodating and very helpful in understanding our family needs (three children, and needing a third row), our budget, and our short time line. He, along with the other staff, quickly found us something that would fit our needs and within our budget! We found the perfect minivan and couldn't be happier!
Aorlop31
Sep 30, 2015
My experience at Mohawk Honda was great from beginning to end. The sales man that helped me, Camren McKenna was more than helpful and got me into exactly what I needed and wanted, not to mention, made the process painless. I would definitely recommend Mohawk Honda to my friends and family!
award2015
Sep 30, 2015
Linda Vasko is AWESOME! From the test drive to the paperwork and delivery, Linda made the process simple and quick. I felt like her #1 priority! MANY thanks! :)
blafleur
Sep 30, 2015
What a wonderful group of people. The attention I received was above any other dealership I have been too. I definitely recommend them. Jen's enthusiasm and Johnna's patience was exceptional.
cavaliej
Sep 30, 2015
Kurt worked with us to purchase a new CRV. As in the past he was attentive and professional in all aspects of the transaction. We were under some time constraints and he simplified the transactional aspects to make it happen. I've purchased cars from Kurt in the past and certainly would see him first when we're ready for our next vehicle.
csyplmr
Sep 30, 2015
Scott Risley and Travis Landry were amazing to work with! They made my experience fast, easy, and convenient. Being that I live over 1 hour north, making the drive multiple times was not really and option. Both Scott and Travis were able to assist me via phone and email to get a majority of the process completed. I will absolutely recommend Mohawk Honda! Thank you!!!!
M0reC00fee!
Sep 29, 2015
This woman works hard and knows her stuff! I was nervous about buying a new car but I left feeling very confident in my purchase.
Dogrescuer
Sep 28, 2015
They actually do go out of their way to please you! After some unprofessional dealings at other dealerships, I did not have high expectations when I walked in the door. I could not be happier with Cam, our salesperson. He was friendly, knowledgeable and easy to deal with. I found just what I wanted for a fair price. Joe Vita completed our sale and made our financing experience quick and efficient. It was like dealing with old friends. I can hardly wait to come again!
AmyHill2015
Sep 27, 2015
I have used this dealership several times. My experience has always beenGood. They have always answered any concerns I might of had.They helped financially in order to get my car.
I_Am_Legend
Sep 27, 2015
From the beginning, Jen Deciero was nothing less than professional and knowledgeable. Her promptness and resolve were very impressive, making my experience at Mohawk Honda stress free. I will be returning, and hope all reading this call her to see for yourself what she brings to the table.
JHF17
Sep 26, 2015
I was expecting a stressful situation, since that has been my past experience, but it was easy and I left very happy with my Honda.
mpogoda
Sep 26, 2015
I was in the market for a vehicle that would accommodate my two small children, both under the age of two. With some hesitation, and anti-van friend criticism, I opted to go the "mom van" route. I did my research and found that the Honda Odyssey was # 1 in its class. I updated my Facebook status to read, "does anyone know someone that works at Honda". In a matter of 10 minutes I received feedback from several friends urging me to try Mohawk Honda. I was assured that my "experience" with them would be outstanding. I had already did a test drive and worked with some local businesses, so I knew what I wanted as a monthly payment and how much to expect for the trade in value on my Ford Flex (which, by the way is an awesome vehicle, that we simply just grew out of). Greg Hilts, my sales agent, not only exceeded my expectations of trade in value for my vehicle but he got me a monthly rate far less than three other dealers had quoted me. My daughter and I took the 83 mile drive to Scotia NY, and was instantly greeted by several Mohawk Honda representatives. They accommodated my daughter and I while we waited for Greg to finish up with some other customers. We met with the finance manager, signed a few papers and were on our way. Today, after owning my vehicle for two days, Greg called to see how everything was going. The Honda Odyssey is exactly what I needed for this growing family and the experience I had with Mohawk Honda is one that I highly recommend for anyone in the market for a new (or used) vehicle. A huge SHOUT OUT to Greg and the Mohawk Honda family - I am so happy we decided to make the trip. Your forever customer, Melanie
rkutil
Sep 26, 2015
I want to thank my sales associate Travis Landry who made the buying experience very pleasurable.The time he took to make sure all my needs were met when it came to the purchase of my new CR-Vwas above and beyond what I normally received from other car dealers I had spoke with.Travis truly went out of his way to please meI want to thank Mohawk Honda for having such quality personnel
Rustydog
Sep 26, 2015
My experience at Mohawk Honda was absolutely stress free and probably the easiest car purchase I have ever had. Lindsey Haraden went out of her way to make sure that what I had asked to purchase prior to my arrival was set and ready for a test drive. Made sure she also introduced me to Nick Bonarrigo who was also extremely courteous and helpful. I will and have already recommended this dealership to my colleagues and family. Without a doubt Mohawk Honda is #1!!!!!!! THANKS!!!! :)
Sandyshonda
Sep 26, 2015
Mike Bennice sent me an email about a great promotion to exchange my current Honda. With two months left on my lease I'm leaving within hours with my new 2015 civic for the same payment. Just incredible service!
chenvi0515
Sep 25, 2015
To Whom may concern,I am speaking about my experience with Mohawk Honda from purchase last year of my 2014 Civic Si car. Every time I was there for the service. Mr. Jeremy Ecker would do his best to meet my requirement. First 2 times, when I went to Honda for service, Jeremy Ecker, would walk to my car to take the information. I feel I am a VIP (May 30, 2014 and Jan 7, 2015) Third time Feb 23, 2015, I got Douglas Glasss support. Good job as well. Forth time, in May, I was to get an estimate; Thanks to Jeremy, he helped to make an appointment with Patti Ferris-Kiskis. Fifth time, on June 6, 2015, Need inspection, Thanks to Jeremys service, quick and easy DONE. Sixth time, in August, my tire pressure low light was on, Thanks to Dougs service. Seventh time, Sep 25. my tire pressure low light was on, my co-worker told me it's possible I got a nail in my tire. Thanks to Jeremys kindness and excellent service. My experience in Honda, I would like to say Jeremy and Douglas deserve to get promoted to be a team leader or manager in the service department. I deeply appreciate their attitude and manner, Sincerely,Vicki ChenPS, I rated this service center to be "EXCELLENT" because of Jeremy and Douglas.
cooch425
Sep 24, 2015
My wife and I just purchased our first Honda at Mohawk Honda. Our sales rep. Frank Kinch was very attentive and never tried to pressure us. We enjoyed working with Nate in finance and Melanie with insurance. Micah made the negotiation painless! Tim and Keyshawn in the detail department provide great customer service! I would also like to give a special thanks to General Manager Nick Bonarrigo! We will definitely be purchasing more Hondas in the future here at Mohawk Honda! We look forward to recommending Mohawk Honda to our family members and friends!Carol and Bruce Couture
Lookn4truk
Sep 24, 2015
Went to buy used dodge. Had terrible time trying to get financed. With good credit. Due to the fact they were trying to make an extra 7k ontop of what it was actually worth. Truck blubooked at 23000. Completely not right keeping in mind they need to make a little money. Hopefully this helps out anyone interested in theyre used inventory. Dont take a vehicle well over what its worth
holiver
Sep 23, 2015
Staff was awesome! I felt they went above and beyond to make you feel special and made the whole process very easy. First new car, best experience ever at Mohwak Honda!
mercedt19
Sep 23, 2015
I had located the particular Pilot that I wanted through the internet (local dealers on LI were not helpful at all) and Ashley was my first contact with this dealership. She made it very easy to make the purchase. Camren closed the sale and since he knew I was making a 3 and a half hour trip to pick up my new car he came in early on his morning off to help out my travel schedule. That alone made my day. All in all everyone that I met was great but these two folks were the best. A small issue with the pilot was resolved almost instantly thanks to Brad, the pre-owned sales manager. Could not have been a more pleasant experience! and I absolutely hate buying a car...let alone unseen over the internet...
Srinivas
Sep 23, 2015
Brought my first Honda last week and this is of the easiest experiences. Dean Kennedy was an absolutely Fantastic Salesman. He was available ANY time I needed him for an easy question or just to check in and see how things are going.Mohawk Honda is truly , One-of-a-kind.
richardp#1
Sep 21, 2015
Service was done in a little over one-half hour. The overall environment is very cordial and friendly. My service advisor, Nicole Kearbey, was terrific! Thanks, Nicole!
rurerock
Sep 20, 2015
I have not purchased a new car in a while. I was dreading it but it was a pleasant experience from all involved. Mohawk Honda is all about servicing the customer. I got a great rate and a beautiful vehicle. I am very happy.
histo1000
Sep 20, 2015
I had some issue negotiating my trade in with a "manager", Micah, who is listed below as sales, clearly worth more than what was offered. It had to come down to a few hundred dollars, and that was the low end of what should have been the value. I felt it was just a waste of my time when the end result would be what I was asking for anyways, which was more than reasonable. I could have gone to Keeler and gotten the same vehicle for $400 less but have chosen to keep my business with Mohawk. My salesman , Kurt, was wonderful, he went above what was necessary to close the deal quickly. Finance dept. was quick and painless as can possibly be.
MohawkHondaRipOff
Sep 19, 2015
I wish there was a rating lower than one! Been a Honda Customer since 1986 & first time for service at Mohawk Honda for oil change and a specific minor repair (another out of state Honda dealer had already diagnosed two weeks ago while I was on biz trip) The kid (service rep) who waited on me was clueless. Said he would call with estimate for repair. Never called by mid-day. I called. He said I needed $800 repair! I asked for proof. He said they had no diagnostics. I said then fix what I asked. Major disrespect, threats and headache picking up the car. They were caught trying to sell me a repair I obviously didn't need! DECEPTIVE! The GM Nick Bonarico said he didn't need my business! He doesn't have to worry about that! Run, don't walk, AWAY from Mohawk Honda! Don't say you weren't warned!
Sonh91
Sep 18, 2015
Everyone is so friendly, attentive, and Honda hands down Pretty Awesome. I'm very exciting to be driving around in safe, fun, reliable CRV. Thanks to Camren, Ashley, and Riley the Super Star Team! I know I'm gonna love my car!!!!
amdgsteve
Sep 18, 2015
Purchased my first Honda this week. One of the easiest experiences of my life. Camren McKenna was an absolutely Fantastic Salesman. He was available ANY time I needed him for an easy question or just to check in and see how things are going. Andy was also a stand-up guy and was willing to go the extra mile for my wife and I. I leased my vehicle and I am more excited to come back in 3 years just to deal with these fantastic people again. Mohawk Honda is truly , One-of-a-kind.
Jentricia 25
Sep 18, 2015
First of all I want to thank Jen DiCiero for a successful transaction with our new 2016 Pilot! Thank you Jen! We really appreciate what you did when we got our new car even though without noticing you for a release that day. I know how stressful it is but Jen handled it very well.. :) Jen is very professional and cheerful person, every questions I've ask to her she always has an answer. Looking forward for our next transaction. Definitely I will recommend her to all my friends because, you can never go wrong with Jen DiCiero.. :)
luvmypilot
Sep 18, 2015
I just bought my first Honda after owning my Acura MDX for 8 years. I enjoy cars but hate buying them! I never write reviews but I had to this time because Mohawk Honda is an exceptional dealership! I went to Mohawk Honda because I know that they are very active in the community and support JP Honsinger. The moment you enter the building someone is there to help you with their pleasant and friendly personalities. All of the employees were wearing shirts for a community event that Mohawk Honda had sponsored. Adam Dorn was our salesman. He was great to work with! He took the time to listen to all the needs that we had in a car and found us the best fit. He went the extra mile every step of the way. He responded to all of our questions via text and phone in the timeliest fashion. And trust me he (and his son) know cars! The purchase experience was seamless from start to finish with the help of Tom Ryan, Riley Smith and Nick Bonarrigio. The Pilot's new advanced computer systems can be overwhelming when you first get in it. Riley, "the show you around your new car tech guy", was very patient, informative and polite. I drove away with my new car knowing exactly how to work everything. The car is so nice to drive!!! Thank you Mohawk Honda for exceptional service and for supporting JP. My family and I are so excited to drive our new Mohawk Honda Pilot.
Heidi3365
Sep 17, 2015
I worked with Jen Deciero and in the beginning I told her I don't like to feel pressured when making a purchase. She did an excellent job of explaining my car features and how the pricing at the dealership is done and I never felt pressured during the experience.
kphilip
Sep 17, 2015
I was referred to Mohawk Honda (by another happy customer) and worked with Brian McKenna. The experience was wonderful!! Brian made sure I left with a car that made me happy and worked within my budget without feeling pressured. I will definitely be referring others to Brian and Mohawk Honda. This was probably the best (and easiest) car shopping experience I have had. Even after the purchase, Brian has followed up with me to ensure I am satisfied with my purchase. Mohawk Honda definitely goes out of their way to please you!
lenshead9779
Sep 17, 2015
Just purchased my first Honda, Excellent assistance from Camren McKenna. Excellent buying experience from the start to the delivery of the vehicle, thanks Camren. The buying process rated far above any other dealership I have dealt with in the past
A.r. Franzella
Sep 17, 2015
We love Hondas!We just purchased our fifth Honda.....2015 CRV-EX. And we received EXCELLENT service;Explanation of our car features; a smooth purchasing process and preparation.Micah Troncone and Kurt Montanye are "THE BEST OF THE BEST " Thank you,guys! :)
ESmith
Sep 16, 2015
I purchased my very first brand new car from Mohawk Honda! Jen DeCiero and General Manager Nick Bonarrigo really go out of their way to ensure that you drive off the lot happy! My circumstance was unique since I'm a full-time graduate student out-of-state in Pennsylvania and needed a new car. I could only come home on certain weekends to pick up the car. Both Jen and Nick made the whole process stress-free and easy. They are both very honest, caring people and really want to make sure that you are satisfied. I would highly recommend Mohawk Honda! I absolutely love my 2015 Honda CRV!!
happy in scotia
Sep 16, 2015
Quick, truthful ,good listeners thank you for making are truck buying easy for me and my hubby. You guys are awsome,I will be recommended this dealership to everyone, thank you again
sue47
Sep 15, 2015
Honest, caring people that make you feel that you are important to them. Jen DiCiero is one of the finest and caring sales person I have ever meet. This was my second time dealing with her, she is a terrific sales person. Thanks Jen, Brad and Doug.
Yankees1
Sep 14, 2015
Overall good experience leasing vehicle at Mohawk Honda. Adam was pleasant and professional. Vehicle was available for pickup hours after purchase, which was a great convenience.
goodluckcar
Sep 13, 2015
We received prompt attention at our arrival. Every employee there had their own specialty and knew it well. Courteous, professional, and came through with what they promised. Took time to explain the vehicle and knew it inside and out. Jen and Andy were great!
baseball
Sep 13, 2015
My wife and I would like to thank Brad Cittadino of Mohawk Honda for his help, he helped us with our purchase and made the process stress free and by far the best experience I haveever had while purchasing a car, my wife is very happy with our purchase.Thank you, Joe
PeggyB.
Sep 11, 2015
I was very pleased with my experience at Mohawk Honda. Everyone was so kind and helpful. The salesman (Greg Hilts) was very easy to talk to, not pushy, very knowledgeable about his product, and so helpful in finding just the car we wanted. Thank you for making this a pleasant experience.
Jeff709
Sep 11, 2015
Let me start by thanking Ashley . She was very accurate and honest all the way through my tire kicking and purchasing the car. Then the McKenna father son team sold me and walked me through picking up the accord and they couldn't have been better. All the staff at Mohawk were great and I will buy from them again and again
Carol Schaffer
Sep 10, 2015
I had a very pleasant experience car shopping at Mohawk Honda. My salesman, James Mazzoccone, was not pushy and made me feel right at home! I would recommend James to all my family and friends!
CarrieN
Sep 10, 2015
I had a wonderful experience at Mohawk Honda. It was a great, hassle free experience. The dealership was very busy on a Saturday morning, but everyone was patient and attentive.
copyguy
Sep 10, 2015
I recently paid off a leased vehicle. As a busy small business owner, I really appreciate the dealership and especially Adam Dorn making the process very easy. They really accomodate my schedule.
Hillary
Sep 8, 2015
I came in with a bit of a tough situation. I had a different brand car coming off lease--it was over miles and had a dent in the side door. I was hoping to get a lease on an Odyssey without too much trouble about my lease turn in. I'd dealt with a different area Honda dealer who had made the process feel really complicated and extremely frustrating. I have a young child who is medically complex and had not had the energy to concentrate on all of it...and was, frankly, going to buy out my lease to avoid the bother of dealing with the whole to-do around negotiating with a car dealer. But a few days before buying out my old van, I'd decided to just to check out what Mohawk would offer. Honestly I wasn't too hopeful... However, from the moment I walked in the door I felt really well cared for. I was introduced by Scott (who I'd emailed to set up the appointment) to Greg, the sales manager, and Camren, the salesman I dealt with. They were all very friendly and thoughtful. My daughter was able to play in the kids area with her nurse while I met with Camren and test-drove the Odyssey.I felt like the tone of the whole place was really comfortable--I didn't feel like I was being dealt any lines or being pushed into making a decision before I was ready or before I had time to process. We settled on what I feel is a really fair price relatively quickly. Greg came up with a solution that dealt with my existing car in a really smart and efficient manner that made my life so much easier. Camren communicated via email and text over while I was making a decision--answering follow up questions promptly and thoroughly. Clearly they are set up to earn repeat business...not to get a one and done deal.And when it came to delivery of the car...well, they actually delivered it right to me. Camren suggested this when I was having trouble finding coverage for care for my daughter so I could go do the pick up. So, he had Jimmy drop the car off to my house. I had a time pinch, and Jimmy made everything fly buy quickly and before I knew it my old car was gone and the new one was in my driveway ready to drive. I will be doing all of my service at Mohawk (and making use of their nice waiting area and children's play room!)...and when it comes time I know where I will be getting my next car.
Christina82
Sep 7, 2015
I am a 2nd time returning customer, and I was not a very easy situation. However Greg Hilts, Michael Sparenza, and Micah went above and beyond to help not just me but my family get into a newer, safer, and reliable vehicle that fit my needs and wants. We are forever grateful and will be returning a 3rd time in the future! Thank you all again so much!
divacgs
Sep 5, 2015
This was the best car buying experience I've ever had. Adam Dorn was very professional, thorough, attentive and fun to work with. Go see him!!!
Catwoman
Sep 4, 2015
I have a 2000 Honda Odyssey that we bought new from Mohawk Honda. It's given us good service for years. On Monday, Aug. 31, I was driving around trying to get some errands done. I'd stopped at a store, and when pulling into a parking space, I heard a big "ker-thunk" and the steering got very, very hard.I freaked. We needed that van to be working! We were taking our kid back to college, with all her stuff, on Tuesday. There would have been some Major Problems if we didn't have a vehicle that could accommodate us as well as her stuff.I called Mohawk Honda, and was told that they were backed up, and couldn't necessarily guarantee that they'd look at the car on Monday. I drove over anyway.Nicole Kearbey was our service advisor. She couldn't fix the car immediately, but she did the next best thing, and arranged for us to rent a 2015 Odyssey.This gave us the space capacity we needed.It was quite a treat to drive a car with only 5000 miles on it, rather than our own, with 181K.She knew we had to take it for a couple of days, and a long ride (around 300 miles, there and back), and had no problem with making this happen for us.Her demeanor was "Of course we can get this done! If not that particular van, we'll find you something."From coming in frantic, I left confident and smiling. (And, by the way, the move=in was smooth as well.)Our own vehicle is now possessed of a new power steering fluid pump and lines to it. Everything seems to be working as it should. This in spite of the fact that the engine compartment had power steering fluid sprayed everywhere.
me
Sep 4, 2015
Great pleasant experience. Second vehicle I have gotten with Mohawk Honda and would go back again and recommend to a friend. Thank you Cameron it was a pleasure!
Gracie
Sep 3, 2015
Overall the experience was positive, The gentleman who assisted with our purchase was excellent. He couldn't do enough to help us and to ensure that all our questions had been addressed to our satisfaction. Thank you Greg! We are grateful for the help Riley provided with the electronics package and syncing the phone and all the other items too numerous to mention. Having tech Tuesday is an awesome idea and great for the customers. Lastly, thanks to Johnna for making the paperwork simple to understand and complete. What a dealership! Thank you all.
sdm978
Sep 3, 2015
These guys took a very bad situation, No one persons fault, and made it more than right!! They took back a vehicle I purchased that had major issues and replaced it with another one 10 times better. I am sold on this dealership for life!!!
tannercasey123
Sep 2, 2015
Everyone is so helpful and goes out of there way to make sure that you are Happy! Went there not knowing what to expect and ended up getting a brand new car. Very happy with the team at Mohawk Honda!
Danciu5
Sep 2, 2015
I visited Mohawk Honda with my 5 - yes 5- small children. Linda Vasko and the sales staff were friendly and helpful all the way! They met all of my needs and got me the price I wanted. Linda even brought our family a delicious our just because she is that nice!
honda
Sep 2, 2015
Jennifer was patient, highly knowledgeable and efficient. She approached me in a respectful manner while I was awaiting a repair on a 2003 CRV. Offered to show me the new CR-Vs and the next thing I knew I was driving away in one.
LucyJay
Sep 1, 2015
We have 3 Honda dealers within 5 miles of our home but choose to drive 25 miles to Mohawk Honda. This is because of the great service and fair deals we always receive from Jen DiCiero and Greg Johnson.
Ray
Sep 1, 2015
Whenever I have gone to Mohawk Honda the associates there always were very friendly and helpful, giving that "extra" service that is very rare these days. This time, looking for a new car, the salesman, Jim was low key, no pressure and very patient with my wife and I explaining the car once over to each of us at different times. The sale went smoothly--no "back and forth" many times and quickly we had our car !
CR-V buyer
Sep 1, 2015
Upon arriving at the dealership to "look" for a car, I was warmly greeted by Kurt. He went out of his way to satisfy my curiosity about the new Hondas. Believe me, he knows the product that he sells.--- and he does really good work . He and his co-workers (especially the finance office person) went out of their way to make my car buying experience enjoyable.
Susan Maniscalco
Aug 31, 2015
This was my first time I had to buy a new car by myself and it was nice to know that I was taken advantage of. I think that your staff is GREAT
KristenRuth5673
Aug 31, 2015
On my arrival I was immediately, warmly greeted by Linda Vasko. Linda listened closely to my needs and wants and helped me to find the car that is just right for me!! Linda was warm and friendly through the entire transaction. In fact every one in the building was very friendly!!I would and will recommend Mohawk Honda to every one I know who is looking for a car. Specifically, I will refer them directly to Linda, as she truly made my experience very special!!
Patti923
Aug 31, 2015
This is the fifth car I've purchased from Mohawk Honda. I'm pleased with the dealership and customer service. Each time I dealt with the same salesperson, Brian McKenna. I would recommend this dealership and Brian McKenna to anyone in the market for a new car.
New CR-V
Aug 30, 2015
Jen DiCiero was very knowledgeable and Kind. She made the process easy for me. Very nice place to do business with and everyone was great.
April05
Aug 30, 2015
I have been leasing cars with Mohawk Honda for several years and have always been pleased with the exceptional customer service I have received. My leasing consultant was Camren McKenna who was very knowledgeable and thorough in working through the process with me.I I purchased ANOTHER Honda Civic, a beautiful silver color (LOVE THIS CAR). It was a pleasure working with him as he was very attentive to my questions and any concerns I had. He has very good customer relation skills, friendly, always had a smile on his face and seemed to really enjoy his job and it showed! Again, it was a pleasure working with him.
Pbrackins
Aug 29, 2015
I purchased HRV Nav model. Kurt Montanye told me Lane Departure Warning was not available . Kurt explained many of the new car details , since my trade in was over 10 yrs old. I read the manual . (CD) Page 350 of the manual, had LDW information. I thought I had a camera on the rear view mirror. called Kurt . He researched this for me and I did not have a camera but a sensor for the headlights. Kurt was very helpful and patient with all my questions. I love my new car and the help I received. Thanks
karen gazda
Aug 28, 2015
We neede to lease a vehicle for our son. I HATE car shopping in general. However,Camren made the entire experience simple and easy. Camren had everything ready as he was honest and helpful. I highly recommend him!!
Happy Neighbor
Aug 28, 2015
Linda Vasko was very quick and thorough in answering questions and concerns as were her other team members. My HRV was delivered faster than anticipated which was an even bigger bonus!
JuneMani
Aug 27, 2015
Travis Landry was a FANTASTIC sales person. He went out of his way to accommodate me. Everyone I met at Mohawk Honda was friendly and not pushy. I would recommend Mohawk Honda and definitely ask for Travis Landry, he is the BEST. Loved the family atmosphere all the way around this dealership. Remember ask for Travis Landry and tell him June Maniscalco sent you. Guarantee you have a FANTASTIC experience.
krf10180
Aug 27, 2015
I went into Mohawk Honda last November to buy my first car. I worked with Linda Vasko. She was excellent! I bought a brand new 2014 Civic. I never thought I would be able to afford a brand new car, but working with Mohawk Honda's team made it possible. I even referred two people to Linda since then! Linda made the whole car buying process so stress free and she was incredibly kind. I couldn't be more happier.
lazycrochet
Aug 27, 2015
This is the second new CR-V I've bought and Adam Dorn has been the employee I've dealt with. He has told me everything about the car and made the choice so easy. He has showed me the new features in the 2015 from the 2012 model. Will definitely see him when I'm ready in a couple of years to buy another one.
E12712
Aug 27, 2015
I don't give praise lightly. My experience with Mohawk Honda was by far one of the best I have ever had while looking for a new car. Mark Ellis was the salesman I worked with. He was a joy to work with and he answered every question I came up with. He made me and my husband feel like we were the most important people of the day. Will definitely recommend Mohawk Honda when the opportunity arises.
Mike and Eileen
Aug 26, 2015
We went to Mohawk Honda last week to find out about leasing a Civic or an Accord. Mike Bennice told us about both models, we test drove both and decided on the Civic and we love it! Mike worked with us to get us the deal we needed. I would highly recommend Mike Bennice and Mohawk Honda - all around excellent service!
Mets Fan
Aug 26, 2015
A great all around buying experience at Mohawk Honda. I bough a new 2015 CRV. Camren McKenna ran me thru the test drive and features. I am happy with the deal and the ease of buying. They took my Subaru trade-in at a fair value and delivery was easy. Nick Bonarrigo, Jeff Haraden, Steve Haraden and the whole Mohawk team made it easy to get the deal done.
hybrid08
Aug 25, 2015
We purchased a 2015 Honda Accord Hybrid Touring model. The car was not in their inventory, however they were able to find us one and we had it in 3days. The deal was great and everything, (with the exception of a couple of mistakes on the paperwork),went smooth. The car is beautiful!
Deborah Kopach
Aug 25, 2015
My sales person Adam Dorm was excellent. He was honest,and personable. Very customer oriented. It wasn't like he was trying to sell me a car,but more like he was giving me advice on what would make me happy.
Dunhill
Aug 25, 2015
I recently purchased a certified pre-owned 2014 Honda Civic LX from Mohawk Honda and was very impressed at the exceptional customer service. Everyone was positive and friendly and really did go out of their way to please us. Mike Martin was very accommodating as was everyone at the dealership. My thanks to Mike, Brad and Nick Bonarrigo for working to reach my price. Great dealership.
endersho
Aug 24, 2015
Worked with Jim Mazzoccone in sales on a 2015 Accord Hybrid Lease. Very processional and great service. Pleased with deal negotiated and the process. Would reccomend Jim M. and Mohawk for those looking to purchase or lease a new or pre-owned Honda.
llsheeler
Aug 24, 2015
I had a great experience at Mohawk Honda. Everyone was very professional and friendly. I dealt with Camren McKenna, who was very easy-going, listened to what I was looking for, and helped me explore my options.
Pleased Customers
Aug 23, 2015
Our experience at Mohawk Honda was a very positive one yet again. Everyone was quite helpful and friendly. We found Kurt to very personable and knowledgeable. In two short trips we had the car we desired for the right price.
ValleyBuyer
Aug 23, 2015
Ordered my 2016 Pilot. Came in on time , picked it up, everything went as smooth as can be. Lindsey was knowledgeable and friendly to work with.
KenM
Aug 21, 2015
Went back to the same salesperson we used three years ago for a lease. We did so because she was outstanding the first time and didn't disappoint the second time. Made a great effort in the sale and the run through with the new car. Recommend Jen to all.
Bobs review
Aug 19, 2015
This is the third car I have purchased from Mohawk Hondaand Mike. I even use there service center there not over priced andthey are very friendly
scope18
Aug 19, 2015
Jennifer was the most professional, knowledgeable, personable sales person I have ever had the pleasure of working with. There were no high pressure sales tactics or games played. Jennifer did not push at all or steer me towards a car. She was very patient and was all about what I wanted and what I was looking for. Her knowledge of the vehicles and cars on the lot is unmatched. Jennifer was able to go into very specific detail about any car that came to mind. This was truly a wonderful and pleasant experience. I am very happy with the car that I purchased and even happier with the overall buying experience!!! Thank you Jennifer, I look forward to seeing you again!
suebro
Aug 19, 2015
Marat Lozhkin made a stressful experience actually pleasant and fun! No pressure and plenty of support. His sense of humor and patience was appreciated. Everyone was professional and SO friendly! Thank you!
Linda617
Aug 18, 2015
We had test driven a Honda accord a few months ago with Jennifer DeCiero and told her that when we were ready we would be back. She was always pleasant when we came in and always said hello. We contacted her about two weeks ago and told her we were ready. She was wonderful and went over everything we needed to know about the car. Jennifer was pleasant and helpful through pick up and purchase. I would and have recommended Mohawk Honda. I even brought in customers in the past who purchased new cars from Mohawk Honda.
dudley13
Aug 18, 2015
In spite of its large size and large staff, from the moment we walked in the door at Mohawk Honda, everyone we encountered was professional, courteous and attentive. We were not ignored which has been the case at other busy dealerships. Having called ahead, we'd spoken with Amber on the phone; upon our arrival she introduced us to Camren McKenna, who then paid close attention to what we were looking for and made every possible effort to make the car available. After looking closely at a similar vehicle on the lot, Camren then introduced us to two additional members of the team, Greg Johnson and Brad Cittadino. The word "team" is really important - they definitely work well together as a team. These gentlemen consulted with us concerning the availability of the car we want (they are currently in high demand and shipment is slow and few) as well as the process of assessing the value of our trade-in. We live about 130 miles from this dealership; our local dealer had given us what we felt was a very good deal but would not have a car available until perhaps even October or later. That led us to expand our search. Mohawk matched the deal (and was actually a bit more generous!) Before committing, my sense of loyalty led me to check with my home dealer who did not yet know I'd opted for the next model up. As it turned out, my local dealer has just what we want coming in at the end of August or beginning of September, as does Mohawk! This was a difficult decision but ultimately we went with my local dealer simply out of loyalty to the more local business. I feel confident we would have been delighted with making a purchase at Mohawk. I would totally recommend asking for Camren if you are looking for a Honda!
QBW
Aug 17, 2015
Great experience. Nice personnel. Friendly environment. We made two trips to conclude the deal. Steve is a nice person to do business with. If I ever choose another Honda, I will go there again.
GillianB
Aug 17, 2015
Great experience. After shopping other Honda dealers in the region (we looked from Plattsburgh to Albany) Mohawk had the best selection and price. No high-pressure sales tactics. We were able to test drive vehicle and drive it home the same evening.
KSprung
Aug 17, 2015
Sales Person was Outstanding. Everything was explained & presented in a matter I could understand. Dedicated & Time well Spent. I was able to purchase my 2015 CRV the same day.
MarkC
Aug 15, 2015
Personal, seamless, and 100% transparent sales transaction. Linda Vasko is top notch, and a true professional with a genuine attitude. Greg Johnson was phenomenal. It took him 30 seconds to locate the model we wanted, while other dealerships were hemming and hawing, trying to sell us something we had no interest in. This was the third local Honda dealership we visited, and Mohawk's customer service was superior in every aspect - you folks earned our business for life.
kjavor20
Aug 14, 2015
We were traveling through NY with our 2015 Civic that we acquired on July 21st from a dealer in Ohio and had an intermittent problem - the lights not shutting off and inability to lock the doors! We called two other dealerships in the Albany/Schenectady area and they were unable to schedule us in for same-day service. Mohawk Honda agreed to fit us in for service that afternoon! When we arrived at the dealership, Nicole was most helpful in understanding the problem and relating it to the service tech. A dealership in another city had worked on our car the day before to re-install a bolt holding the gear shift in place, but had not realized that a re-calibration was needed, thus causing our new problem. Nicole was such a joy to work with that my wife gave her a hug after the re-calibration had been completed, which only took a few minutes. Our Civic has been running fine since our service call at Mohawk. Thank you so much!
Kia owner
Aug 13, 2015
I purchased a used car from Mohawk Honda recently and have nothing but good things to say. This was my first time purchasing a used car on my own from a dealer. I found the car I liked on Cars.com and Scott Risley contacted me right away about my inquiry. He was very helpful in leading me in the right direction. At the dealership, Travis Landry was amazing and walked me through the process and understood my financial constraints. Travis answered all of my questions and made me feel very comfortable with my decision. He didn't pull any punches and didn't waste my time with back and forth negotiations. Johnna Kennedy was very helpful in finding me the right financing for my vehicle and worked with me to get me what I needed. Overall, I am very satisfied with my purchase and my experience with Mohawk Honda. I would highly recommend this dealership to anyone.
Frank W.
Aug 13, 2015
Thanks very much for locating the vehicle I was looking for at a great price. Marat took care of business even on his day off. Samantha had quick answers and got communications through. Everyone involved followed up professionally and as promised in all areas.
TCarbone
Aug 13, 2015
I want to thank Tas, Brandi, and Mike on a fantastic experience during my time dealing with Mohawk Honda. You guys were great! You were completely honest and transparent with me through the entire process. You explained to me what was going to happen with my trade-in, and were honest with me and wanted to work with me to get my business. Any person I know who is looking for a new car, I will make sure to send your way. You've made a life-long customer out of me!
Yankees87
Aug 12, 2015
Wanna thank Brian Mckenna/Johnna Kennedy once again for their assistance in getting me into my vehicle of choice . Extremely happy wit Their business Acumen and effort!
GHodges
Aug 12, 2015
Just purchased a new Honda HR-V from Lindsey and the Mohawk Family. Absolutely thrilled in all respects. Lindsey is very knowledgeable, courteous, friendly and a tribute to the quality of the entire Mohawk operation. My wife and I felt completely at ease and she is a great sales person. Our entire experience was first rate:)
Jcar
Aug 12, 2015
Gerard Hamedy is a friendly, informative, and excellent service advisor he is very detailed and will explain everything to you in full even if your not familiar with what's wrong with your vehicle at the end of your visit you will have a better understanding on what you came in for and what to expect after you leave. Great guy and a great asset to the company.
aja22
Aug 12, 2015
Mike helped me throughout the process of finding the perfect car for me. The paperwork process was extremely organized and made easy. I love my new car!
kahanderhan
Aug 11, 2015
Lindsey took the time to sit down with me and go over my options. I felt that I was receiving very personalized service and never felt rushed or pressured. Since driving off of the lot (which I did that day!), Lindsey has been in contact with me to ensure that I am satisfied. I am more than satisfied with my experience and purchase! I would definitely recommend Mohawk Honda.
Lucy R
Aug 11, 2015
Lindsey was the best sales person that we have dealt with in a long, long time. She is very professional, friendly,caring but not pushy or overbearing at all. She know how to make a customer feel at home and completely confident. She made our new Honda purchase pleasurable and we got the car that was perfect for us!! Very, very pleased!!!! She's GREAT!!!!!!!!!
lcleary
Aug 9, 2015
Went in for service on a 2010 and left with a new lease on a 2015.It was my first time with a lease and they couldn't have been more helpful!
May261966
Aug 9, 2015
Lindsey was very professional and very easy to work with. I even commented as a Sales professional myself I liked that she was asking all the right questions and was ABC "always be closing."
Sierra98
Aug 8, 2015
Camren McKenna and Scott Risley made this experience as painless as possible. They were efficient and quick and were easy going; not your typical salesmen. This is our fourth Honda and we would recommend them and Mohawk Honda to anyone. Thank you. In and out in 2.5 hours!!!!
rosie
Aug 7, 2015
Was in a car accident, my car was totaled. Went to 4 different dealships, last one was Mohawk Honda. I was very pleased with the way Camren treated me . He was very understanding and Kind. I was very upset due to the accident, but he was very polite. These days you don't find many young MEN to be that understanding. I would recomend Mohawk Honda and Carmen to evey one that is in need of a car. My Thanks to Mohawk Honda for having such careing staff.
Butch85
Aug 5, 2015
We just purchased a new 2015 EX AWD CRV from Mark Ellis at Mohawk Honday. We had not expected to purchase from Mohawk Honda when we stopped by, but we purchased many vehicles from Mark when he worked at Lia Honda. Mark is very professional on upfront with what he can offer. He made the purchase experience so easy, I was very happy to not visit any additional dealerships. If you go to Mohawk Honda, I would recommend you meet with Mark Ellis.
adegraff80
Aug 4, 2015
My salesman Mike went above and beyond to help me find the vehicle I want. I am extremely happy with the way everything was handled and absolutely LOVE my new Honda Hrv-ex!!!!
eileen57
Aug 3, 2015
Adam was fantastic!!! I confess to being one of those annoying customers who kept changing her mind on the color of the car. Adam sold me a car in silver and at the last minute I changed my mind to wanting a white car. Adam was so accommodating, changed all the paperwork and told me it was absolutely no problem. I am committed to buy every car in my future from this man. He is the best car salesman I have ever dealt with and I have been driving for 40 years.
KatieG711
Aug 3, 2015
I didn't intend to buy but I was so happy with the deal I just went ahead. I was completely happy with the entire experience from walking in the door to driving away in my "new" car...all in the same day. They took my old wreck and got me a good deal on financing. I highly recommend this dealership...and the two people that worked with me!
krisann211
Aug 3, 2015
This dealer gets to know their customers personally, and avoids all hassles through fair and competitive deals. I wouldn't go anywhere else to buy a new or used car!
spac94
Aug 3, 2015
My husband is active duty military and after a deployment, we returned home to good ol' upstate NY to visit friends and family. After hearing good things from my parents (who also purchased vehicles here), we spur of the moment decided to check out some newer and bigger vehicles, before driving back to our current duty station across the country. We made this decision only 3 days before we we're leaving NY so we we're on a time crunch but the staff here was not only accommodating but friendly as well. We had an awesome, quick and easy experience at Mohawk Honda! Overall, it was a 5 star experience... without a doubt. I would recommend this dealership to everyone in the New York area and beyond! Thanks again!!!
AwolinVegas
Aug 2, 2015
I purchased a new car and I leased a new car from this dealership this summer. The entire staff was very friendly, professional and easy to work with in regard to the vehicles I wanted. I have to say my salesperson Tasbeer Ahmed did an excellant job. No pressure on his end as we negotiated a deal that was fair and one that I was completely happy with. If you want a easy and pleasant, no pressure buying or leasing experience I highly recommend you ask for Tas!
lrobistowjr
Aug 1, 2015
I have purchased my last two vehicles from mohawk honda and i have worked with two different salesman. Both occasions resulted positively. The buying experience wasn't tedious and dreadful like I am used to with other dealerships. Both purchases ended up being withing my expected budget without issue. Any hiccups during the process were met with great apology and compensation.
ohlaurax
Jul 31, 2015
I came in looking to trade in my Subaru WRX for a similar car with lower payments. I had seen the honda summer lease sale commercials, and decided to check it out. My friend Katie Van Zandt referred me to Camren and gave me his contact info. Camren was great right off the bat with answering questions over phone call and text before I even came into the dealership. He then had me come in and test drive a couple to find out which fit me best. He also knew I was new to leasing, along with cars with tons of technology (I had a basic model), so he took the time to explain everything with me step by step. He was always quick to respond when I texted him with a question, and he took care of everything for me! He knew my fiance was away on air force orders and that I was nervous about going about this on my own, as I was originally trying to sell my car privately. He was able to get the trade in value to what I would've received from a private seller, and took care of everything, including registration and contacting my insurance agent! I plan on recommending Camren's expertise to everyone that mentions car shopping from here on out! Thank you so much! I am so happy with my 2015 honda civic SI! It's the perfect fit! I definitely seeing myself wanting to buy it after the lease contract is up! With the perfect combination of speed, lower payments, and a long list of amazing features, It's exactly what I've been looking for all along! Thanks again, Camren!
bo peeps
Jul 30, 2015
I bought my last two cars at Mohawk Honda and wouldnt go anywhere else! They worked with me, answered all of my questions, and were not "pushy" when it came to sales. They were so helpful to get everything taken care of that I needed. Four hours after I walked in, I was driving my new car!
djsmith1
Jul 30, 2015
no comparison to other dealerships we went to. You have to buy your car at Mohawk Honda! Not only do they have the largest selection of new and used vehicles, everyone there was so amazing! From the first email to Nick to the final sale from Lindsey Haraden, we were out of there in no time.... Thank you for another great car leasing/buying experience... :)
albert gonzalez
Jul 29, 2015
This is the third time I have acquired a vehicle through Mohawk and the experience continues to improve. I had to turn in my lease and the process was smooth and easy. Amber did a great job of walking me through the process and of getting all the paperwork arranged. We were able to handle this part of the transactions primarily by email and over the internet. Amber then coordinated with Mike Bennice who was able to find me a Honda Pilot that satisfied my needs. Amber and Mike took care of most of the paperwork before I even showed up so that I could turn in my old vehicle and pickup my new vehicle with the least amount of time spent at the dealership. Amber and Mike provided great teamwork to ensure that my customer experience was optimized. This is by far the easiest vehicle transaction that I have undertaken and I look forward to working with Mike and Amber in the very near future.
allen5
Jul 29, 2015
I recently bought a pre-owned car,the car is great,the sales people are great, I'am very happy with everyone and my new car Thank You all
Michael Steve
Jul 29, 2015
Found my 2012 on autotrader.com, called Mohawk and was connected to a salesperson, Adam Dorn. I did not see the auto in person (I live in Rochester, 3 hrs away) and bought it assured that I would have my money returned if I did not want it. I visited and test drove both a 2012 & a 2013 Odyssey. Both were in wonderful condition. Adam helped w/ the choice and the extended warranty decision. Very good communicator. In Scotia for 3 hours & was on my way back to Rochester the same day. Smart and "tuned" operation. Most helpful. Great service w/ all I came in contact with.
yschoi
Jul 29, 2015
They were so kind and informative. Moreover they gave me the best price ever. And they try to explain everything I asked in a very friendly manner.
Linda B.
Jul 28, 2015
From the test drive to the financing, buying my new car could not have been better! A big thank you to Travis for your help (and patience!) and Johnna (you made writing a check unusually fun!)I would recommend Mohawk Honda to anyone looking for a new car!
julie
Jul 26, 2015
Jen did a great job of showing the different options available. she was very friendly and knowledgeable. Would highly recommend her to all my friends.
Carol49
Jul 26, 2015
Excellent service from start to finish! Everyone was courteous and helpful. The entire process of buying a new car was easy and there was no waiting or delay. Everything seemed organized and was well executed. Joe Vita was very helpful and informative regarding the financials.Adam Dorn made the entire experience easy and fun. I love my new Honda Civic!! Thank you, Adam!Thank you, Mohawk Honda!
Returning customer
Jul 26, 2015
A special thanks to Camren McKenna for doing an excellent job. He was very helpful during the entire process of purchasing a new car from start to finish. Would recommend him to all my friends. Thanks again!
Yosef
Jul 26, 2015
At 58 years old this is the most incredible vehicle I have purchased. Mark Ellis provided me a car with the exact features I was looking for. I am able to get well over 50 mpg with a combination of city and highway driving within a 30 mile radius of where I live!Joseph DiTata
NancyO
Jul 25, 2015
The experience of purchasing a vehicle was very easy and stress free - this is my 3rd Honda CRV. Very professional and friendly. Thank you to the Mohawk Honda Team.
Joemichele
Jul 25, 2015
As soon as we stepped on the lot we were quickly met by a bright, energetic young lady, Jen DiCiero who obviously loves her job. We were told immediately that used car prices were "no hassle", which we appreciated given that another dealership promised us an "aggressive deal" but after we made a fair offer were then told "there's no negotiating allowed." We found a car on auto trader and car guru that was a fair deal. When Jen pulled it up on Mohawk's website, it was priced higher. She immediately checked with the sales manager who said they would honor the price on Auto trader. Now Jen could have come back to us and told us that the car had been sold or no longer available or that it was a misprint and steered us toward something else but she did not. Mohawk took care of a tire thump prior to us picking the car up, Jen had it ready to go and even took a few minutes to wipe down the car from the rain that occurred earlier in the day.Bottom line, we are so happy with our purchase, the people we met, and Jen that we will return and send anyone we know who is looking for a nice car buying experience.
david 123
Jul 25, 2015
cant begin to say how outstanding the dealership is great and sales people friendly and outgoing special thanks to linda vasko your the greatest and nate gagon finance manager mohawk honda should be proud of you two sincerely dave at debbie kottman
bigdaveod
Jul 22, 2015
From the very first moment speaking to Lindsey Harden, she was honest and straightforward.I explained that I did not want to "play the games" I had experienced at Saratoga Honda. She requested photos of my trades and quickly came to an agreeable price.The paperwork was ready and she even came in early to deliver the car.And by the way they beat Saratoga Hondas price by over $3800.00 on my new CRV.Many thanks to Lindsey and her team!!
em5615
Jul 21, 2015
I would highly recommend Mohawk Honda to all my friends and family. Camren was great to work with. He explained everything about the car in detail and made purchasing the car very easy.
B984164p
Jul 20, 2015
Lindsey Haraden our consultant was very professional and helped us keep our payment within our budget and provided great information and memorable experience. Thank you again...
crusso1353
Jul 20, 2015
I went to Mohawk Honda looking for a lease that would fit my budget and a standard transmission. By they had the best selection of cars that fit within my budget. Linda and Michael were great explained everything very well and answered all the questions i had. I would recommend Mohawk Honda to all my friends and family
Mmaioriello
Jul 20, 2015
If you are interested in purchasing any type of Honda, Mohawk Honda is your dealer!!!! The employees are friendly, helpful, and patient! Lindsey was wonderful to work with!
Daisy7148
Jul 19, 2015
After getting the run around by few other dealerships first, walking into Mohawk Honda was a breath of fresh air making it our last and final stop. Not only did they beat the other dealerships prices by thousands, they get right to the point making the experience of buying a car comfortable and convenient. They made us feel like family. We are now life long costomers of Mohawk Honda.
ballston spa parent
Jul 16, 2015
I needed a certified pre owned Honda Pilot and three other dealerships had trouble finding exactly what I needed. Linda V found one, as well as two others she thought I might like. She never tried to sell me a vehicle I didnt want, and she recommended against certain upgrades she did not think I would need, even though it would have meant more money for her. I bought it a year ago and everything is great. I would recommend that anyone looking for a Honda see Linda V
Kate P.
Jul 15, 2015
This was my first Honda purchase. The whole experience was easy and smooth. Lindsey was an absolute pleasure to work with and Nick was very patient answering all of our questions. We would highly recommend Mohawk Honda to all of our friends and family!
Liana T.
Jul 15, 2015
I just leased a Honda Civic from Mohawk Honda and I cannot say enough about how professional, knowledgeable and friendly Mark Ellis was throughout the whole process. Greg Johnson also madethe experience a pleasant one with his patience and willingness to work with my finances made thedecision a whole lot easier. I have already recommended this dealership to friends and my family. Thanks again, guys.
Jlewie
Jul 14, 2015
The car was just what I wanted & staff were very helpful. The best part - I was able to take it home the very same day!
pedone68
Jul 11, 2015
Lots of apprehension initially. Travis Landry put my mind at ease. Very calming and knowledgeable. It's the first time I've ever left a dealership happy and NOT nauseated.I've always wanted a Honda and I was very pleased Travis was able to put us into one within our budget. We will definitely be back-very soon! Be ready Travis!!
ec
Jul 11, 2015
Worked with Jen DeCiero to trade in an 07 CR-V for a 2012 Pilot. Service and attention to detail was excellent throughout the experience. Mohawk Honda staff was very personable with a minimum of the dealership shtick. Would recommend.
AER
Jul 10, 2015
While awaiting repair of my '09 CRV and thinking it a good opportunity to look at new vehicles, the sales person who had assisted me six years ago was on vacation. No worries! Two young men, Riley and Quinn, helped me locate vehicles on the lots and discussed the various options available in all the models. They were very knowledgeable, helpful, and enthusiastic. With their joint good nature, they helped me sort out what I needed and wanted in a vehicle. Looking for a new vehicle was a very pleasurable experience!
TatyannaAntoski1
Jul 10, 2015
Cameron was incredibly helpful, knowledgable and hospitable. He was wonderful working around my hectic schedule. I was able to purchase my vehicle and drive off the lot within an hour. I recommend going to see Cam for information and sales on all vehicles!
eviejoe
Jul 9, 2015
Our salesman , Adam Dorn, was very informative,. courteous and very helpful and very professional all the way. No pressure to purchase the car it was a pleasure dealing with him.
The Colon Family
Jul 8, 2015
This is our third car purchase at Mohawk Honda. We have had excellent service from them. As for the salemen we recommend Adam Dorn. He is very courtesy and his professionalism is outstanding.
Smhmmc
Jul 8, 2015
This was our third Odyssey (second one from Mohawk), we love the van! We also appreciate their willingness and ability to work with us! These guys were awesome to deal with!!
tanya healy
Jul 8, 2015
leased a new cr-v from brian McKenna! he's the best and everything was just as we wanted it to be! we were in and out quickly, the staff is so nice!
billys p[lace
Jul 7, 2015
My salesman." Taz", made a streesfull situation almost bearable. He answered all my questions with complete patience, some were asked several times before they actually sunk in. You have a good man representing your company.
MultiHondaOwner
Jul 6, 2015
My new CRV was the fourth Honda we've purchased from Mohawk. Each time the experience gets better. Camren is highly knowledgeable and friendly. Even though he was very busy, we felt we were his most important customers. Mohawk found us a better finance rate than we could get ourselves. LOVE the new car too! Great comfort, gas mileage, visibility, and sound system. When a family emergency prevented us from going back to pick up the car right away, and it languished on the lot for almost two weeks, everyone was very understanding. We will be going back there for our next car, but it may be a few years because Honda's stay in our family for over 200,000 miles.
Taylor810
Jul 6, 2015
We recently purchased a new Honda from Camren McKenna at Mohawk Honda. The whole buying experience was easy and very positive. Camren provided a thorough walk around of the vehicle and answered every question and concern. He was a pleasure to work with and he provided a smooth buying experience. Greg Johnson, Joe Vita and Quinn were also wonderful to work with. We would highly recommend Mohawk Honda for their large selection of vehicles and excellent customer service.
tkandsmcd123
Jul 6, 2015
First purchase at Mohawk Honda. Friendly people but not too pushy. Willing to work with you. Hope service there is all they say it is. Very nice facility and everyone tries to make you comfortable.
Bobo111059
Jul 3, 2015
My wife and I just purchased our second Honda Pilot Touring from Jen DiCiero at Mohawk Honda. Jen is a pleasure to work and fought hard to get us the 2016 Pilot for the monthly payment we desired. I will defiantly work with Jen on my next car purchase and would not hesitate to recommend her to family and friends!
basballmike05
Jul 2, 2015
Great people to do business with Nick and Dean were very helpful. They both beat deals of other dealers by a good margin and made it an easy choice to go with them. They had the car buying expierence simple and I got the exact car I wanted and got a great deal!
cindy27
Jul 2, 2015
Leased a Honda crv from Mohawk Honda in scotia ny. Jennifer DeCiero was so helpful. Had the car I wanted and color in 5 days. I love my new car. Will go back next lease.
Gramma New Toy
Jul 2, 2015
Because all the gentlemen I had contact with were just that "gentlemen" and very helpful. Its a fun and comfortable place to visit, shop and buy...
LAH,NY
Jul 1, 2015
Jim was very friendly and did not pressure me. He was willing to get me a deal that would make me happy. It was less stressful than I thought it would be. The car was ready when I arrived.
Courtwynn53
Jul 1, 2015
I was able to go in find my perfect car and drive out in less than a week. Camren made the process quick and easy and I couldnt be happier!
Arose125
Jun 30, 2015
This was the best experience at a car dealership I have ever had. I originally went with no intention to buy a car. However after test driving and comparing prices of other local dealerships I decided to buy. There was no pressure and everyone was so helpful and the biggest thing was they were so honest and genuine, something you don't expect while car shopping. I would recommend Mohawk Honda to everyone
catgirl.kay546
Jun 30, 2015
It was excellent working with linda vasko and was able to get the deal I wanted. Worked with her before and was pleased. Will go back again. Very busy.
Stormin
Jun 30, 2015
Linda Vasko sold me just the Honda Civic that I wanted. I expect it to last a long as my previous Honda - 175,000 miles.
Lorie
Jun 29, 2015
No pressure sales...everyone makes you feel like an old friend and truly care about the service and your overall experience and satisfaction. Best car buying experience EVER!
andrew
Jun 29, 2015
Bought two vehicle last week. Mike Bennice was super in every way. The whole team was easy to do business with and everything was done in a timely fashion. Many Thanks!! Trent Romer
Becker86
Jun 28, 2015
I was treated very well and the staff were very friendly and helpful. Things were explained to my satisfaction. Nice test drive. It's a great car.
Dawn
Jun 28, 2015
We had most of our service done here on our previous Honda and were happy. When our lease was up we came here due to its location and inventory. It was a pleasant buying experience.
tommye
Jun 28, 2015
service and the salesperson was great, the atmorsphere is really nice and clean, they give great service and a nice place to have coffee, water, cookies.
dmromeyn
Jun 27, 2015
This is the second time we have purchased a vehicle from Mohawk Honda. the staff has always been friendly helpful and patient. I personal don't think we will ever use another dealership again. We just got done helping our niece purchase her new used car and it was a horrible experience. We went to a few "other" dealerships with her and it was long, hot and many hours of our day was wasted, just to be disappointed with pricing and issues with financing etc. My husband and I contacted the dealership through the internet gave all the information we needed with a phone call from staff and a few more to discuss sale we were able to pick up our car within a few days. You have no idea how rewarding that is not to have to sit in a busy crazy place and leave it feel frustrated as we did in past weeks for our niece. Mohawk Honda gave us a time we went in they are always accommodating and friendly, you don't feel pressured or overwhelmed. Paperwork was easy and very organized. Everything is explained to you right down to someone showing how to use all the features in the car they help set up our hands free phone. we walked away from that place for a second time feeling great. They are the best!!
amy
Jun 26, 2015
We had a great experience at Mohawk Honda. Jason Cooper was a huge help. He recommended the perfect car for us and it was seamless purchasing that car. I would definitely recommend not only the dealership, Mohawk Honda, but I would also recommend that you ask for Jason Cooper.
photoman79
Jun 26, 2015
The staff have great Pride in what they do and how they treat customers. Their Honesty and Patience is greatly appreciated. Jen was wonderful. TY
Kathy123
Jun 25, 2015
Mohawk Honda made my car buying experience easy. Purchasing a car has never been something I enjoyed until today! The sales and finance staff were exemplary.
HC
Jun 23, 2015
We wanted a newer 2nd vehicle and went to Mohawk Honda because of their large selection. Our salesperson, Adam Dorn, was excellent. He helped us narrow our selection in a low key professional manner and followed through by making certain we were completely satisfied with our purchase. We would highly recommend him.
HEATED CLOTH SEATS
Jun 23, 2015
Stopped in to see about a trade-in on my jeep. Not knowing exactly what I wanted. Jen Diciero meet me at the door. Listen about why I wanted to trade. Helped figure out what they had that might interest me. Test drove a few. She weeded out many and made it SIMPLE. Left that same day driving away in my car. It was a pleasure to work with JEN.
edonnelly1004
Jun 23, 2015
My husband and i had a great experience here, purchasing our car was a fun experience for us. Jen was great to work with!Thank you!
Sean.civic
Jun 23, 2015
Kurt was unbelievably helpful through the process never was pushy just very insightful on the leasing. I was very happy that I was able to get into the car that I got and got exactly what I wanted
Cindi K
Jun 22, 2015
Mohawk Honda is everything it advertises. and more! I started looking for a Honda CRV at dealers that are closer to where I live and was getting a feel for the prices and what I was looking for. Then I decided to read the reviews. I was horrified at the treatment people were getting during the shopping and buying process.I then read the Mohawk Honda reviews. The first few were from the day before and ALL of them were 5 stars! I was looking at over an hour drive, but I was going without my husband and there was no way I was going to step foot in a dealership that I felt uncomfortable with before I even walked in the door.I filled out the financial application online and was almost immediately contacted by Ashley Tabor asking if I could give her an idea of what I was looking for and when I might be able to come by. I told her I would be there the next afternoon and requested a female associate. The next day I met with Jen DeCiero who turned out to not only be one of the nicest people you would want meet but she found me the perfect car! She even had my car ready for me when I unexpected got out of work early and asked to pick it up on Saturday instead of Monday.Total attention to detail and no pressure what so ever. Couldnt be happier!Drive past ALL those other dealers. Mohawk Honda will find you the perfect car and make you feel like family too!
cobbi6871
Jun 22, 2015
I have been dealing with Mohawk Honda for many years. They are a great dealership committed to client satisfaction. I would highly recommend them. Jen and Micah were amazing to deal with, they helped in every way possible going above and beyond.
dunhamem
Jun 22, 2015
We just purchased our 2nd car from Jennifer Diciero at Mohawk Honda. Great people to work with. We worked with Ashley Taber and Jen DiCiero and couldn't have asked for better assistance. Thank you ladies!!
djflutterby
Jun 20, 2015
Just purchased a 2015 Accord. Everyone on the sales team was amazing. They made the whole process fun and easy. Amber Young, Camren McKenna and Nate Gagnon are the best. They took care of everything for me! Highly recommend. We will definately be going back to Mohawk Honda!
mikelf21
Jun 19, 2015
This was the third dealership we visited and the only one who treated us with respect and courtesy. Ended up buying a new CR-V from Jason Cooper who is a real professional. Very happy with the whole experience.
JacquelineQuevedo
Jun 18, 2015
Linda Vasko was so kind and professional and helpful. We have never had such a pleasant experience working with a dealership, and we so love our new Honda Pilot.
RLuko
Jun 17, 2015
I dropped my Pilot off to have after marketing wiring installed to be able to tow. I worked with Kate and Brian and they were awesome! Kate was super accommodating and answered all my questions. Brian checked in with me to verify and make sure he knew exactly what I wanted and needed. The work was completed much faster than I expected! Great service!
Danielle
Jun 17, 2015
I went to Mohawk Honda looking for a used Honda Civic that had low mileage and was covered by Hondas Certified Pre-Owned Vehicle Program. Throughout the looking and buying process I was assisted by Tim Pilipovic. Tim was helpful, very respectful of the price cap I had to work with, and hard-working. Unable to find a car that met all of my qualifications during my first visit, he promised to keep an eye out for me as other cars arrived. The next day he called me, explaining that a used 2012 Honda Civic LX with low-mileage had come in and that it would be covered by Hondas Certified Pre-Owned Vehicle Program. After a test-drive, I decided to purchase it. Tim carefully walked me through all the paperwork that needed to be signed and spent a considerable amount of time showing me how all the gadgets in the car worked. Tim was extremely personable; he was fun to talk with, and I could tell that he really cared about finding a car that fit my needs. I cant recommend the service at Mohawk Honda highly enough!
gheigel
Jun 16, 2015
Very professional,answeared all questions,good follow-up,will refer new customers,Mike was very professional,Amber Great and Jim completed the transaction in a professional manner,Thanks
HappyCustomer
Jun 16, 2015
I purchased a car and it was a stress-less experience! Linda was friendly and efficient. It went very smoothly. I am very happy with my new Civic.
RenSeward
Jun 16, 2015
This is my third lease from Mohawk Honda. I love how welcoming and helpful everyone is and I love my new CR-V!! I wouldn't get a car anywhere else!
DebbieM
Jun 15, 2015
Saturday June 13, 2015 was our first experience of purchasing a vehicle from Mohawk Honda. I cannot express what a wonderful experience it was. The minute we pulled into the parking lot we were greeted by an employee who immediately lead us inside to meet with the person with whom we had an appointment. As we waited the few minutes that we did we were also greeted by live entertainment, pizza, cookies and hot and cold drinks. Everyone of the staff that we came in contact with was extremely polite, friendly and all wore big smiles. We have purchased many vehicles in our lives but never experienced what we did at Mohawk Honda. Would highly recommend this place to family and friends.
Glenn
Jun 14, 2015
We worked with Greg Johnson and Jen DeCiero when we recently bought our honda crv. They were both extremely professional, informative and efficient. The vehicle was prepared as promised and delivered on schedule. This is the 3rd vehicle we purchased at Mohawk Honda and we definitely will return.
Happy Honda owner
Jun 13, 2015
I bought a Honda Pilot yesterday from Mohawk Honda in Scotia, New York. I can't say enough about Jen DiCiero! She found the perfect match in a Honda Certified Pilot! Helpful, friendly and so informative! She addressed all my concerns and needs and explained how to operate my car in detail ,easy to understand and I left feeling beyond satisfied! I would definitely recommend Her as a Salesperson to anyone wanting to purchase their next Honda! Janice Sharron
NikiB
Jun 13, 2015
I had an amazing experience at Mohawk Honda! The employees and management at Mohawk Honda were extremely friendly. Camren was great to work! He answered all my questions and walked me through all of the features that the Pilot has. He worked extra hard in locating the vehicle that I wanted. I wanted a specific color & model & he made it happen! It arrived the next day! Kelly Simone and Nick Bonarrigo were great to work with as well! They made you feel like family! I look forward to working with Mohawk Honda again in the future!
Snottyscotty
Jun 13, 2015
I can't say enough how easy it was to bring my car in for service on a Saturday. Brian P got me checked in early and was super easy to deal with. I felt like I was in a restaurant, Brian guided me to the waiting area where I had a cup of dark roast and relaxed. I almost didn't want to leave because I knew I had to go home and do yard work, You really have a nice dealership and service is outstanding!Sincerely,Scott
dennis.mattice
Jun 12, 2015
First I dealt with Scott who is the internet sales guy and he was very nice and easy to negotiate with. When my wife and I showed up at Mohawk to take our scheduled test drive someone got Scott for us right away and he introduced us to our sales guy Tas. Tas was great, he didn't try to push us to buy our car. Tas explained what the car had to offer us and was eager and willing to answer our questions. Andy, one of the sales managers, did a great job getting us into the car at the right price for us. This was our first leasing experience and I do feel we got a good deal on the vehicle and great service. Everyone was knowledgeable and willing to help/work with us. You really do get a lot for your money at Mohawk Honda. No wonder they are the areas #1 volume dealer, no muss no fuss kind of place. In the end we knew what vehicle we wanted and they did what they had to do to get us into that vehicle for a price that was good for us. They were very expedient in switching everything over for us with the new car. Overall it was a great buying experience for us.
SBurkeTroy
Jun 11, 2015
Went into Mohawk Honda on a Wed. to test drive the CRV. Came home with it the next day. Mike Bennice certainly knows his CRV's and was very helpful in making my decision. Brandi Chenette followed through with emails to be sure I didn't get lost in the shuffle when inquiring on line and Kelly Simone was efficient in dealing with all that paperwork you have to review and sign. I would recommend this team to anyone!
Myfriendflicka
Jun 10, 2015
From the moment I stepped out of my car every employee was cordial and there was no pressure to buy. They were also creative in helping to make the deal work financially for me.
Barbara A.
Jun 10, 2015
I was in the market for a CPO car for my son. I did a lot of shopping around and I finally found the right car at Mohawk Honda! My salesman, Cameron McKenna was wonderful (his dad, Brian was also helpful when Cameron was not available.) I was very impressed with the dealership. Professional, friendly and efficient. The entire experience was a good one!
Colleen F.
Jun 9, 2015
My daughter purchased her first car, a used 2007 Hyundai Santa Fe at Mohawk Honda in November 2014. The experience was much different than my first used car purchase, which was a HUGE mistake! After doing my homework on gas friendly awd vehicles, I first came in to see a used Nissan Juke, but decided to test drive the newly released Honda HR-V LX. Frank Cupernall was very professional and personable while sharing the features of the car. Instead of a quick run around the block, he guided us through the area back roads so we could really see how it ran. After returning to the dealership, Frank continued to answer our questions without the stereotypical "salesman pressure". He thanked us for coming in, made sure to give us a business card and told us to call with any other questions. I followed up with a phone call to schedule a test drive of the EX that afternoon. When I arrived, Frank thoroughly explained the similarities and additional features of this model. We took a very quick test drive as I had already made the decision to buy. Even though it was almost 5pm, Frank offered to have the paperwork complete that evening so I could take it home right away! I met with Joe Vita, and chose the extended warranty he suggested. I came in today and picked up the car! Before I left, Frank spent quite a long time going through all the paperwork, in which there were NO surprises, and showing me everything I needed to know about the car! He even helped me pair up my phone with the car! I felt like I had his FULL attention rather than feeling rushed out the door. This experience was the BEST car purchase (used or new) I have ever had. Thank you Mohawk Honda, and Frank Cupernall!
bealady30
Jun 8, 2015
Just picked up my new hrv and I really can't say enough about my experience at Mohawk Honda. The knowledgable staff was so helpful and they really went out of their way to make the transaction as smooth as possible. I also absolutely love my new car. Thank you so much.
CRV123
Jun 8, 2015
I had 3 friends tell me to go to Mohawk Honda, saying their customer service is like no other. They were right. I just bought my first new car (CR-V) and couldn't be happier! Tas was patient and really listened to what I wanted, which ultimately helped me make my decision. Nate, from finance, was knowledgeable and made me feel comfortable with all the options and payments to choose from. Overall, I will definitely be back for my next purchase!
MaryAnne M.
Jun 8, 2015
I gave the highest score because before I walked in the door, Mark Elllis was wonderful. He was very welcoming and friendly. I liked that he asked me about my old Honda and congratulated me on having 175,000 miles on it! LOL I told him that I was also going to test drive another make of car and he was very nice and did not try to pressure me in any way, he just said to come back if I liked the Honda better. Of course I liked the Honda better! What was I thinking? I have been driving one for about 30 years. The other car I test drove, did not measure up. So when I came back to start the leasing process, I was treated so well, I will never go to another dealership. The whole experience was great. Everyone that I worked with was so nice, knowledgeable, and professional. Mohawk Honda took all of the stress out of getting a new car! Thank you!!
LauraDiGiac
Jun 5, 2015
I won a car with Fly 92.3 and I couldn't have been more excited to set foot in Mohawk Honda! When I first walked in the door I felt so welcomed. Every single person I came into contact with at Mohawk was so nice friendly and professional! They made it such an enjoyable experience. Also the best part is I am driving a brand new Honda accord Sport and its amazing ! The car is everything I wanted and more! I couldn't be happier! I now know what it means to be part of the Mohawk Honda Family! :-)
Cheryl S.
Jun 5, 2015
This is my second lease with Mohawk Honda and second time working with Brian McKenna. There will definitely be a third time. I got there on Saturday morning, looking to trade in my lease for a new one, and left with a brand new car the same day. I knew I could trust Brian's advice and would refer anyone looking to buy a car to Mohawk Honda and to Brian.The intimidation factor of buying a car just isn't there at Mohawk Honda. You are treated like family by everyone. I've had a great experience twice now and consider myself a loyal customer. It is such a well run business. Truly customer service done right.
Dave J
Jun 4, 2015
Overall a good experience. To be honest, I felt that the listed price for the used car I purchased was fair, but that the initial value they offered for the car I was trading in was very low. However, we were eventually able to get to a trade in value I could live with and the actual process of closing the sale was very smooth and fast.
BabyBateys
Jun 3, 2015
I couldn't believe how fast I was in my new car. I didn't think I would be driving off the lot the next day after looking at cars and seeing if I was approved. Everyone there was helpful and friendly and I couldn't of gotten my new car without the help of Camren McKenna and Kelly Simone!! I gave them the info they needed and they did the rest. Thanks Mohawk Honda I'm loving my new car!! Kirk Lipinski was also very helpful doing my insurance and trying to save me money.
Byrnesjbrb
Jun 3, 2015
Travis and Kelly were terrific to work with. Everything was explained to us. We felt confident with our decision to return to the Honda family with our purchase of the Honda CR-V. We are looking forward to our relationship with Mohawk Honda.
Jlochner1207
Jun 3, 2015
Jason Cooper and Lindsey were great! Friendly and ultimately got me into the car I wanted. They didn't give up until I was happy. I highly recommend Mohawk Honda to anyone looking for a car!
Steve Cantara
Jun 2, 2015
Doing anything with 2 kids alongside is not always easy, so giant thanks to the staff at Mohawk Honda for making my car buying process smooth and quick. In and out with the exact car my family and I wanted. Best car we ever had. Best car buying experience we ever had. Cantara-
nkarasch
Jun 1, 2015
My daughter and I were on a very tight schedule and told Jen DiCiero we had 15 minutes for Q&A. She gave us the information we needed to make an intelligent choice for financing as well as what cars were available. I would recommend her to anyone who wants a no nonsense salesperson.
Whayes12078
Jun 1, 2015
We really enjoyed our visit Jen was very knowledgeable and great with our kids and Lindsay was very professional and got us a great rate! Thanks again!
Jeff
Jun 1, 2015
Willing to do what ever it take to make the deal. It was a pleasure doing with Linda and I would highly recommend Mohawk Honda to everyone I know.
golferwcf
May 31, 2015
We had been looking for a white Honda Pilot and had been working with another dealer who told us none were available anywhere in the area. On the spur of the moment I contacted Mohawk Honda, asked if they had any white 2015 Hoda Pilot SE in stock and was told they did.My wife and I drove to the dealership and were introduced to CamrenMcKenna, our salesperson.We were very impressed with "Cam"; he was polite, knowledgeable, very personable and certainly did not convey the popularly held conceptions of the "sleezy car saleman" trying to force us into a deal that we may not have been in our best interest or buying more car than we wanted. We were interested in leasing and he patiently explained the ins and outs outs of leasing.The experience was pleasureable, not the root canal without novocain that one usually attaches to dealing with a car saleman.nWe were pleased with our experience and would not hesitate to recommend Mohawk Honda and Camren McKenna to our friends.
krisann211
May 31, 2015
We return to see Greg and his team each time we need a new vehicle, and each time, the process is seamless. There are no games or gimmicks, no hassles--just easy and fair transactions every time. As a bonus, the kids are always treated as customers, from the friendly greetings to the great cookie selection! We are a Honda family--but more specifically, we are a Mohawk Honda family!
needed wheels
May 31, 2015
As a repeat customer they were able to fit me into a busy schedule (evenings/weekends) as I'd had an accident and needed a replacement vehicle quickily. Mike Bennice was my primary sales rep; he was very professional and knowledgeable. What he didn't know - he found the right person to answer my questions.
Stuyvis
May 31, 2015
I am a busy person and knew what I was looking for. They called me when a vehicle fitting my description arrived, I test drove it and filled out paper work one day in about 1 hour. A week later (fitting my schedule) I drove it home. The service was impeccable, the people were friendly and didn't BS around. They either knew an answer or they found it out. I didn't need or want to be sold on a vehicle and they respected that, I wanted customer service and every step of the way they were first class.
May 30, 2015
Excellent service and costumer's satisfaction..... This guys just made my first car purchase in America a reality...... They never gave me any false assurances but helped me worked on my budget and offered the best deal ever. Godbless... Thank you so much. You will never go wrong with Honda Mohawk!
bobnrx
May 30, 2015
Wanted new CR-V --got it with a super price--all staff very friendly and selection of vehicle is the best in the area-- would repeat sale any time with staff
Chelsea251
May 30, 2015
I would recommend Mohawk Honda to everyone I know! Everything about my experience was excellent! It was a comfortable atmosphere with a whole team full of people who worked hard to make sure I got everything I wanted at a price I could afford. I will never go anywhere else again!
Jean2910
May 30, 2015
I found the dealership to have friendly salespeople that were willing to work with you. Brian is very knowledgeable and treated us with courtesy and respect, along with the ability to add just the right amount of humor. Our experience was very positive and we plan to go back when the time comes for our next Honda.
das1915
May 29, 2015
Camren and Tricia did a great job helping me find the perfect car and feeling good about our deal the whole way through. They go above and beyond what anyone could reasonably expect, and I never felt either unimportant or pressured. Buying a car was an enjoyable experience, not a chore. I wouldn't hesitate at all to recommend Camren and/or Tricia to anyone looking for a car.
A.Esposito-Hilder
May 28, 2015
Just leased my 4th car with Brian McKenna. He has always been helpful and very trustworthy. All of the staff at Mohawk Honda are great. Riley was very helpful in showing me all the new accessories in the van. John was great with working on my finances. See you in three years!
Ontheroad
May 28, 2015
Great dealership! Made me feel comfortable and at ease with purchasing my first Honda. They are pet friendly which was important and helpful in finding a vehicle that suited my needs.
slb520
May 28, 2015
Working with Tas made my experience with Mohawk Honda very pleasant and I feel comfortable calling on him if I have any questions or issues regarding my recent purchase.
:)
May 27, 2015
I had a very pleasant experience. The salesman was very patient, and I felt no high pressure. I spoke with him 3 times before making my final decision.
Kathy218
May 27, 2015
The transaction that Michael facilitated was flawless. He knows his products and inventory and helped me find the vehicle for me. I would highly recommend him Kelly Simone in financing efficiently and with courtesy, answered all my questions.
LeasingLaurie
May 26, 2015
Warm, welcoming dealership. Spacious, comfortable; guitar player; fun! Brian McKenna is the best. Energetic, patient, positive salesman. Felt like sitting with a friend. Everyone I dealt with was so friendly and inviting! Cannot say enough good things!
relieved15
May 26, 2015
I'm very particular when it comes to purchasing an automobile; I want all incentives available to me and within my budget. I was encouraged to visit Mohawk Honda via phone conservation with Tricia ;however I was shocked that upon arrival maybe three hours before closing; I left Mohawk Honda with the exact vehicle (make , model, color etc..) that " I wanted" which was unavailable at surrounding dealerships which I traveled to while burning gas and adding mileage to my trade-in. The courteous and patient members of the Mohawk Honda Team; Tricia, Linda and Dustin made this happen for me and I once again thank them.Mike J
Dlarowe14
May 26, 2015
Went to Mohawk Honda after hearing several positive experiences and wanting to try a different dealer than the huge man. Was totally impressed with our sales person Jason. We were on the lot for about twenty minutes before he approached us. He talked with us like we were actually people and not just another number in an attempt to sell a car. He worked with us on our budget and what our max budget was. Everything was fine until my wife and I went in to talk with finance . After discussing with our sales guy Jason. This guy just kept trying to increase our max budget. We were as quickly turned off to this experience but we pushed forward. It was almost as if he wasn't listening to us and our budget needs. Basically that's how we both felt. Some minor glitches on the paperwork but finally were able to finalize our purchase. Would go back to see Jason in a heartbeat. But the finance part leaves me scratching my head if I'd go back
Floyd
May 25, 2015
Nick, Brian and staff were great to work with on my recent lease of (2) new Civics. Had similar experience in 2013 when leasing my Honda Pilot from Nick. I really enjoyed the live musical entertainment.
Kml728
May 22, 2015
Amazing service! This is my third car through Mohawk honda and I've never been disappointed. The salesman Tas and the team there were phenomenal to work with. I went in not 100% sure with what I wanted to do, but Tas made me feel comfortable and worked with me to get me exactly what I wanted, and I couldn't be any happier with my new car! I would definitely recommend anyone I know to go talk to Tas!
msmith10
May 21, 2015
I came into Mohawk Honda because I needed a car that week to start my new job. Linda Vasko helped me lease a brand new Fit, and even helped me realize that I could still stay within my budget and afford the EX - I'm so excited to have a sunroof! Mohawk Honda made it easy to lease a car the week I needed it, and for a good deal! Kelly helped me with the gas-and-go and roadside programs, which weren't very expensive, and give a lot of peace of mind when driving a lease. The gas-and-go promotion is a time and worry saver too - for a small additional price each month - that still stayed within my budget - I don't have to worry about paying for any of the required oil changes or maintenance for my lease, which is a nice bonus!
Renee
May 21, 2015
I knew I was interested in a CRV, but was not sure I would be comfortable in an SUV because I never drove one. My sales expert Mike Bennice was extremely helpful, and wanted to make sure I was completely comfortable, and that I would be happy with my choice. Mike took his time explaining everything, and was extremely friendly. Mike was just genuinely friendly, not just trying to make a sale.I would not hesitate to buy another vehicle from Mohawk Honda.
tarviking5
May 21, 2015
couldn't have gone better, every one was awesome, Definitely will be using them again in the future.They actually want to help you out, unlike other dealers I have dealt with in the past. They due it the right way.thanks again
davedowling
May 20, 2015
I enjoyed my experience at Mohawk Honda very much. The initial web communication with Brandi Chenette was excellent, and the sales experience with James Knowles was exceptional. Both Brandi and James made me feel very welcomed and went out of their way to meet my car-buying goals. In addition, the financial details with Jonanna (spelling?) were easily conducted as well.Thank you for making my trip down enjoyable, productive, and well worth the drive . I'll pass on the positive experience to many.
Ashlee F
May 18, 2015
I like to be prepared so I initially submitted a request for information and worked with Brandi online. She got me information incredibly fast and was very friendly! I then went to Mohawk Honda knowing what I wanted and knowing what I wanted to pay for it. Chris B was able to work with my requests and offer me a great deal (he even convinced me to go with the next upgraded model)! Not to mention he and all of the employees I encountered, were very personable. I will definitely return when my new lease is due! Thanks everyone!
ekutil
May 18, 2015
My husband and I dealt with Linda who was very pleasant, upbeat and real. There were 2 vehicles I was interested in and I was able to test drive both. Once I had decided which one I was hoping to purchase, Linda was very attentive to making sure it worked out for me in the end both with the color, engine and finances.I drove there with a vehicle I was unhappy with at 11am and out of there with a brand new vehicle I was in love with at 4:30 all insurance, inspection and DMV tasks 100% completed. She made it easy.
nineGaccord
May 18, 2015
I went to Mohawk Honda to look at the possibility of trading in my '13 Accord EX-L V6 for a new Accord EX-L V6 for a similar or lower monthly payment.......ended up walking out with a new Touring V6 Accord and they were able to get the payment to be less per month. This is the second vehicle I've purchased thru Mohawk Honda and on both occasions, they've impressed me with their service. I worked with Tim Pilipovic for the two vehicles and he's great...answers any and all questions as well as being very knowledgeable of Honda vehicles. I would definitely go back to Mohawk Honda for future purchases as well as recommending family and friends.
kimberly
May 18, 2015
My husband and I went into the dealership looking for a CRV. We were treated respectfully and all of my questions answered honestly. I never felt like my questions were foolish. The experience was also enjoyable, the entire dealership was lighthearted and employees and customers were happy. I have been going to this dealership for service on my 2011 Accord and EVERY experience in service was impeccable. I knew when it was time to purchase this is the first and only place I would go to. Absolutely a pleasure to deal with Cameron, Nick and Michael !!!
Andrea
May 17, 2015
Mohawk Honda is the place to go if you are interested in purchasing a vehicle! They have so many vehicles to choose from and their staff is top notch! Linda helped me choose my gorgeous 2015 Accord coupe and was fabulous from start to finish! The rest of the staff was very noteworthy too - Nate and Kurt did a great job with the paperwork and insurance and I was able to drive away wearing a huge smile and with confidence knowing that I will love my vehicle. Thank you so much Mohawk Honda, top recommendation!
dsg216
May 17, 2015
Everyone at the dealership is very friendly and helpful. All my needs were addressed quickly and professionally. I enjoyed all my interactions with Camren. Great place to buy a car!
Bosherbob
May 15, 2015
Good experience at this dealership. I made a good purchase with Mohawk Honda and the staff. Very courteous, and efficient.
mstauffer3710
May 15, 2015
Fantastic experience at Mohawk Honda for me, this is 5th new car I've bought in last 5 years and by far the best experience I've had at a dealership. Linda Vasko was very knowledgeable and transparent through the whole process - it made the transaction go smooth and stress free.
thepiratejesh
May 14, 2015
Jen was so great helping me get my new Honda Civic! She worked with me to get the deal that I wanted and I'm so happy with my new car!
Tiffany
May 14, 2015
This dealership was excellent. We drove 3 hours to pick up a vehicle, everything was ready and quick. They went over every detail of the car and they were Super Friendly and professional.I will recommend this dealership to friends and family.
M24karat
May 14, 2015
Let me start out by saying Samantha was amazing! When I called at closing time the night before she immediately took the time to help me find my new car online before even getting to the dealership. Most dealerships would have told me we are closed call back tomorrow. Once I arrived James was very professional and understanding in what I was looking for and helped me get Into my new car the same day! Thank You Mohawk Honda!!!!
Bernie
May 14, 2015
I have to say that I have been to many dealers in my life time and Mohawk Honda's Mark Ellis really stands out as one of the best that I have ever done business with! I have also been in the business of financing of car years ago in Saratoga Springs, New York..and Mark really is outstanding to all that I have known and done business. He is appreciative (for the opportunity of the business of a sale), very courteous, knowledgable, very honest, good humored and most of a all a gentleman! I normally do not give compliments, considering a persons task as their job, however when there is an extreme outstanding person..I feel very compelled to let everyone know..especially in the auto sales industry (with the already poor reputation of car sales people). I recommend one and all to stop at Mohawk Honda and give Mark a chance to fill your needs with a reasonable cost and very nice vehicle. Mark also has superior interaction with the other areas of the dealership, regarding the garage (for repairs or needed fixes), financing and even an insurance man on site.Michael Speranza of the Finance Office there is another of the very helpful and knowledgable people at Mohawk Honda. Mike is sincere and does his very best to help ease the very serious part of the sale to make you comfortable and less nervous (for those that are more sometimes scared of the responsiblity that they are now assuming with the car sale). With Mark and Mike you will have a very good experience with fill your need of a car purchase!Sincerely,Bernard Maskell, Jr.
finnpaul
May 13, 2015
I just leased a 2015 Honda CR V. I was referred to Lindsey Haraden by a friend and called her at 6PM Monday evening. I drove off the lot before 6PM Tuesday with all of the paperwork and approvals done. It was the easiest and most seemless car buying experience I've ever had. Brad Cittadino went through everything with me and was most helpful.
mdangs6
May 13, 2015
I needed help finding a car and I needed someone to help me quickly because my parents were in a rush. I also have some credit problems which had me worried that I wasn't going to be able to buy a car at all. Amber Young and Travis Landry helped me and I could not have asked for any one better to help me. Travis found three cars very quickly and helped me get in to one of them. I was able to leave that night with a car! I would like to thank Amber and Travis for all of their help and for doing it under time constraints.
hopelesslee4
May 11, 2015
i found everyone to be helpful and friendly. My sales associate, Lindsay Haraden, was very knowledgeable and considerate throughout the entire buying process. Couldn't have had a better experience elsewhere
OB
May 10, 2015
Just bought a Honda CRV. Brian was very helpful and took the time to walk me through the process...I also didn't have someone with me while picking up the car, he arranged for a drop off to help me return my rental and pick up my new car. Also, Kelly was understanding of my price targets and worked with me to meet them.
browncivic
May 10, 2015
Cam was very helpful and responsive. He made the whole transaction very easy.Riley was very knowledgeable about all of the electronics and setup when we took delivery.
carowner2015
May 8, 2015
We drove 90minutes to Mohawk Honda and it was worth the trip! Everyone we dealt with was professional and informative. They went the extra mile to make sure our expierience was a positive one.There was absolutely no pressure to purchase and after we made the decision to purchase from Mohawk Honda the enthusiastic and positive attitude continued until the deal was completed.Our salesman Jim Knowles was excellent.He was a pleasure to work with. Leigh Keller was very helpful and always responded quickly to my e-mails. The whole team at Mohawk Honda made purchasing my new Accord a wonderful expieience.
ksquared4
May 8, 2015
Very professional and a very smooth process from start to finish! Adam was honest and realistic about everything and kept to his word. He walked me through all the features of the vehicle and ensured I was confident in all of its functions. My whole experience was perfect and I could not have asked for better.
Chappy
May 6, 2015
We searched and researched for a long time to find the right vehicle that fit our needs. It was a difficult process since we are not fond of the whole car buying and negotiating experience. However, when we finally found the right vehicle and it came time to close the deal, it was Leigh Keller who really helped to make it a smoother process, along with the help of Mark Ellis. Leigh was very professional and understanding of our needs. Mark was courteous and accommodating. We are pleased with our new/used Honda Odyssey.
ProfessorNumberOne
May 6, 2015
A busy dealership in the showroom and in service area. Once contact is made with sales staff the high level of customer service emerges as a clear message.in all that is said and done.
Vliet
May 5, 2015
Visited this dealership for the first but not the last time, and bought a new Honda CRV EX-L. Had a great experience in working a deal for the purchase of my vehicle. All staff were friendly and accessible, and no high pressure. I definitely recommend Mohawk Honda and especially my salesman, Dean, who took the time to answer all my questions and worked with me throughout the process. I got the exact car I wanted and the best deal! Very satisfied - very happy!
greenman
May 4, 2015
I was referred to Mohawk Honda by a friend. Scott and Camren contacted right away and the experience was very helpful. Camren was very understanding of my needs as a customer and got me a great deal that I was not expecting to be able to get. Very happy with my experience!
KJules4
May 4, 2015
My husband and I have purchased numerous cars from Mohawk Honda. We weren't in need of a car, but received a call because of our loyalty. My husband went in and Brian ended up getting him into a new car and saving us money. Brian was extremely professional and went above and beyond in order to make our deal work.
klawyer
May 4, 2015
I had a great experience at Mohawk Honda. I went in to see what kind of options would be available since my lease was ending soon and I had went over my mileage, I left with a great deal and couldn't be happier. Videlia was very helpful and friendly!
CVR2
May 4, 2015
I had another great experience at Mohawk Honda working with Camren to purchase my new CRV, Bought the first one there over 6 years ago. Wouldn't go anywhere else.
Theyag
May 3, 2015
Just stopped by to test drive a new CRV and walked away owning one! Everyone there was focused on customer service and making the customer feel comfortable. We dealt with Mike Bennice and he was very professional and did not pressure us in any way. The experience was better then expected.
hadcoj
May 3, 2015
Everyone was great! Love my car! Traded in my car and was looking for something newer and more reliable. Found the perfect fit for the perfect price!
Happy Customer
May 2, 2015
I sent a note after searching the vehicle on the Internet and was contacted within a few hours, scheduling a test drive that same day. Tasbeer worked with me to be sure I was getting the car I wanted. He listened carefully and offered other options. In the end, I purchased the first car and drove it away the very next day.
Mark L
May 2, 2015
Advisor Brian Peters took my S2000 in on short notice when every other shop declined to work on it because it was either too low for their equipment or they were scared to touch it. Technician Adam Van Zandt owns an S2000 himself and handled everything on their IN GROUND alignment rack. Very hard to find a shop like Mohawk who can easily accommodate low cars. I'll be going straight to Mohawk for everything in the future. Ask for Brian and Adam when servicing your S2000, or any Honda that means a great deal to you. There are very few people I trust wrenching on my car, but I trust Adam 100%. One of the best dealership experiences I've ever had.
Beary1962
May 2, 2015
Our sales rep Camren McKenna helped us get the vehicle we needed,close the deal with a great price in a short time. He stayed with us after official closing and made us feel really good about the deal,vehicle and dealership. He appreciated us and did a great job taking care of us. He really went the extra mile.
Crvfan
May 2, 2015
Wonderful experience with Travis Landry. He was knowledgeable and professional. He was able to find us the vehicle that we desired and knew all the stats on our chosen vehicle. He was very personable and excellent and made a stressful situation bearable!
Sandy
May 2, 2015
Thanks Guys!!! I LOVE my new car--(my girls do too) Thanks for making it happen. You guys really took a personal interest in getting me the right car--for ME. The atmosphere on Saturday was great- loved the music.
well served customer
May 2, 2015
All of the team, including those who answer the phone and the internet professionals were great. Ashley understood my dilemma of having two vehicles break down and responded compassionately and quickly. I selected Lindsey Haraden for my sales representative because of my excellent experience with the Haraden family at the State St. location. Lindsey is a very effective sales representative who is both professional, welcoming and a model for a family business. Kelley is clearly an excellent finance director who is understandable and a joy to chat with while executing the many legal documents, all the while creating a very trusting relationship. Thank you.
Sangiacomo12
May 1, 2015
Worked with the GM and Sales Consultant that were very easy to work with. Delivered on exactly what we were looking for. So I decided to purchase two vehicles from them. Highly recommend going to see Mohawk Honda.
Shakenbake518
May 1, 2015
Everyone was very friendly and helpful .... went in being in a pretty bad situation with an unreliable car. They were able to help me out and got my fiance and 9 month old into a brand new crv for a decent price...will definitely be going back in a few months to get myself into a new car.
Strive4excellence
May 1, 2015
Looking for used cars with all of the pieces I wanted was hard, but Marat stuck it out, and I appreciate him for going the extra mile. Everyone was friendly and Nate worked hard to get me the interest rate on my loan that I deserved. Thanks Mohawk Honda!
Tony75
May 1, 2015
Jen and Nick what a team!! so full of energy. Nick runs a great dealership. Picked up new car, My turn next year, number 1
Penny
Apr 30, 2015
Great people, easy to work with. I had another excellent experience in purchasing a new Honda with Brian McKenna. The service is another reason I keep coming back
miakatz
Apr 30, 2015
Adam, Nick and the team at Mohawk Honda are a pleasure to work with. From negotiating a fair price to delivering the vehicle, they took care of everything. There was no pressure to buy extras or spend more and that is incredibly appealing when shopping for a new car. Mohawk Honda is extremely thorough and had my car delivered by two lovely gentleman who took me to the RMV to get my registration and put the plates on my car. I am extremely pleased with my experience and I would enthusiastically recommend Mohawk Honda to anyone looking for a Honda vehicle.
carmela32
Apr 30, 2015
i was very happy with sales person the service was excellent. The place is great this is the best dealership have ever. I will go back to them.
EileenEpp
Apr 30, 2015
I worked with Michael Martin to purchase 2015 Civic. He was wonderful. A genuine pleasure--no pressure, and he worked with me to arrive at a deal satisfactory to both of us. My communications with Brett, Ashley, and Greg were also a pleasure. They were all respectful, efficient, and VERY responsive. I will be back!
dasmith6542
Apr 29, 2015
Mike Martin was very straight forward, very knowledgeable and professional. Made it fun looking for a vehicle, Also made sure I stayed in my price range. Thank you so much for you help Mike
grande50
Apr 29, 2015
It was very customer friendly. I went to buy a used car and there is a very large selection of used cars in great condition, at very good prices with low mileage. I got financing through the dealership easily. Went in and picked out the car and three days I was driving it home.
JAM
Apr 29, 2015
I purchased my Honda Civic at Mohawk Honda and have it serviced there. I recently brought it in for a routine service and for new tires. Nick, the service rep, was excellent. He was attentive and discussed options, made a good recommendation for tires. I love the transporation service so that I can leave the car and go to work and then get picked up. Overall, great service.
Maryellen S.
Apr 29, 2015
This is by far the best dealership I have ever dealt with! It was well worth the drive from Utica, NY. The staff was amazing and the entire process went smoothly. I would definitely recommend this dealership to anyone. Thank you Mohawk Honda for taking the anxiety out of buying a car.
jen22
Apr 28, 2015
My Husband and I were in desperate need of a new vehicle for our family. We chose to go see Mike at Mohawk Honda at the recommendation of my mother in law. Mike was excellent! He went above and beyond to find us an affordable lease option! We chose a Honda Accord lx and we absolutely love it!
krobbins
Apr 28, 2015
Great dealership. My salesman Adam Dorn was friendly, honest and so helpful. Right when you walk in the door they make sure you are being helped and are being taken care of. Every transaction from finding a car to dealing with insurance went as smooth as possible. When I picked up my vehicle Riley showed me exactly how everything worked in my Honda and answered all questions. By the time I left I felt like I was part of the Honda family!
laurie
Apr 28, 2015
As a Honda driver for the past 13 years, I knew Mohawk Honda was the place for me! Adam Dorn was able to help me make a great decision as I traded in my "mom" Odyssey van for a new CRV. I was pleased with the professional service that was given to me over the many days it took to make my choice. When I left Mohawk Honda, I not only had a new car, but a new friend as well. Thank you, Adam!
Sara
Apr 28, 2015
When my previous car was totaled, I came to Mohawk Honda to look at lease options for a new car. Travis was able to help me find a great car at a great price, and I was able to drive it off the lot that same day!
5-Timer
Apr 28, 2015
Top-rated vehicles, top-rated dealership, top-notch service, fair negotiators, nice people. I occasionally have to buy from other dealers, but I have come "home" to Mohawk Honda five times. Kurt Montanye and Greg Johnson have been my guys for the past two times. Highly recommended!
Christine
Apr 27, 2015
Thank you Vida, Kelly, and Mohawk Honda!! Though hesitant about making the decision to finally trade in my old SUV for a new one, I am very happy that I made a trip to Mohawk Honda to talk about my options. My salesperson, Vida Savoie, made the experience very easy for me. I did not feel like I was being "pressured" into buying a car. I knew what I wanted, but I had financial limits to consider. She, and her management team, listened to my needs, and were able to help me lease the SUV that I wanted. Kelly, our leasing specialist, is very knowledgeable about the leasing process and was able to answer all of my questions. Leasing my new truck was truly a wonderful experience. Mohawk Honda, and especially Vida, deserve 5 stars. (and their cookie bar is a classy added touch - my kids loved it!!) Thanks again Mohawk Honda. I really do feel that you "went out of your way to please me"!!!
Master cuts
Apr 27, 2015
Had a very nice experience at your dealership. Tas was very professional, very informative and very patient with all our questions. He was determined to please us and did a great job.. We are extremely happy with our choice...We Are looking forward to dealing with him when our lease is up in three years..
traversday
Apr 27, 2015
Mohawk Honda has a wonderful staff that makes you feel great about purchasing a car from them. I purchased a used Honda on Friday night 4/17 - I showed up at the dealership at 5:55, they closed at 6- NOT a problem at Mohawk Honda - My salesmen was Carmen Mckenna ( talented high school receiver from BHBL) worked with Michael Nicholas ( a person I would buy a slice of pizza for if I saw him out)They worked until 7:30 to put my deal together. The quality of the Honda car I purchased matched the quality of the people selling. Also a special thanks to Nick Bonarrigo , Nick sets the tone for the dealership and makes sure they are all about creating relationships - also he is also taller then he looks on TV.. On Saturday when I arrived to pick up my car - there was a guy playing Guitar - food - people everywhere - Just a great place to buy a car and make new friends !!
Tony
Apr 26, 2015
My current lease was up on my vehicle and I was referred into Mohawk by a friend, and I was extremely happy with how everything was done and how we were treated. Nick Bonariggo was great to deal with and was very upfront and worked very hard to earn our business, making it easy to see why they have the most successful franchise in the area. Marat Lozhkin was very polite and knowledgeable about the product answering all of our questions with confidence. Thanks to Nick and Marat our car buying days are over as we will not even consider going anywhere else. We look forward to a great relationship.Tony
Nanners
Apr 23, 2015
I am not accustomed to the stellar treatment from a Honda place. Saratoga Honda and Keeler were just not that accommodating. We got walked through all the steps of the car being bought in a very thorough and gracious way. I found out they give courtesy calls every 30 days, which I never have had.The staff are extremely polite and knowledgeable. I definitely will buy my next car from Mohawk Honda!
cynthia57
Apr 23, 2015
We had a great experience at Mohawk Honda. Our salesman, Mark Ellis, was awesome, personable and knowledgeable. He worked very hard to mee our terms and in the end we left with a brand new car plus saving money each month. We will definitely use Mohawk Honda and Mark Ellis when we need our next new car.
Anthony Martinez
Apr 22, 2015
I cant say enough about the Team at Mohawk Honda. Everyone was very helpful, Brandie answered all my questions over the phone, and even took the time to take us for a test drive. She set me up with Camren McKenna who is by far the best sales person Ive had the pleasure of doing business with. When we hit a road block with pricing Andrew Guelcher came right out and went over all my options, his matter of fact approach helped with my decision. Overall the Mohawk Honda team helped me get in to the SUV I wanted for the price I could afford.
buddy
Apr 22, 2015
Geoff Raylinsky did a great job of making the deal a pleasant one. I would do business with him again. Mohawk Honda had a great selection at a great price!
Civic 2004
Apr 22, 2015
I brought my 2004 Civic Hybrid in for service and was treated with respect and courtesy by everyone. Tom Perillo was very helpful in answering my many questions and explaning the service to be done and also explaning what was done. Tom also had Patti Ferris-Kiskis talk to me about the cars hood which needs replacing. A thank you also to Rob who did the service itself. It is a thirty five minute drive to Mohawk Honda but I will not take my car any where else. Thank you for such professionalism in your work.
Don G
Apr 22, 2015
The employees dealt with as noted were very informative and helpful during the process of leasing my new 2015 Honda Civic. I would and have recommended Mohawk Honda to my friends and relatives.
Salty
Apr 22, 2015
I had the occasion to visit the Service Dept. at Mohawk Honda on two occasions because my CRV battery was dead along with other problems. The first time, Jeremy Ecker took care of me and he was very efficient and knowledgeable. More work had to be done, so it was returned. On that occasion Brian Peters took care of me. Again I was totally satisfied with the Service Dept. Brian was helpful and polite and my problems were solved. I would recommend Mohawk Honda Service Dept. to anyone.
schenectadian
Apr 22, 2015
i had intended to trade in my low mileage civic toward a lease but was able to buy a new car at a lower interest rate with no down payment...employees here do all they can to accommodate your limitations and expectations..I RECOMMEND MAKING AN APPOINTMENT as I was held up for extra time by a walk-in couple who arrived just before me..
Tom&Lisa
Apr 22, 2015
We walked in and weren't sure if purchasing or leasing was our best option. Frank Cupernall was more than helpful in answering our questions and concerns. He made our trip a very low pressure, positive experience. We would definitely recommend this salesperson and dealership to anyone.
hondacivic4ever
Apr 22, 2015
A few weeks ago, I came to Mohawk Honda with an issue dealing with a key that was stuck in my ignition. I tried every possible method for thirty minutes to take the key out as, and I finally made the call to Mohawk Honda in Scotia, NY. They were closing in twenty minutes and said feel free to come in and we can try to help you out. Typically, when a business is approaching their closing time, they advise people to come back the next day. The stigma associated with car dealers is that they are always trying to make a sale, and every customer is a number, not the case here. This wasnt the feeling I received when I arrived ten minutes before Mohawk closed and was approached by a very concerned employee that completely took over the issue and gave us information on how to deal with the issue at hand. This young lady introduced herself as Lindsey Haraden, with brilliant interpersonal communication skills. She was very warm and courteous and was willing to get in the drivers sear and try and take out the key stuck in my ignition. Although her original position was sales and leasing consultant, I sensed no reluctance from her even though her expertise wasnt in parts or service. On her first try, she put the car in park and the key slid out of the ignition with no issue. She diagnosed the issue by stating we should get a factory key because the one I was using was a duplicate that was cut at Wal-Mart which may have been cut incorrectly and gave me so much trouble. I was concerned about the price of a factory key because I received a quote for over $150.00 over the phone, and she quickly said that doesnt sound correct, it should be no more than $10.00. I was completely shocked because the general ideology of a business, especially a car dealership is to generate as much revenue as possible, and this very concerned associate completely calmed me down the news of the new price disparity. I mean I was happy to pay $10.00 after thinking it was actually over $100.00. Lindsey walked me in and took me to the parts department where me met another great associate by the name of Anita Pietrzak whose title was retail parts manager. She was equally brilliant in the exceptional customer service I received and even gave me greater news about the price of the key, which costs me $5.99 after taxes! I felt bad she had to stay after because the business was already supposed to be closed, but Anita kept insisting it wasnt a problem and treated me as the number one priority. Along with making the factory key for the 2000 civic, Lindsey and Anita engaged in interesting conversation with me to make the visit there even more pleasant. In my time dealing with customer service and dealerships in general, this was the first time I ever felt such a warm welcome and expedited service. I highly recommend this dealership to anybody even considering leasing or buying a new or used car. Even if you have no intention of buying any products, just go in to their branch and get a chance to experience genuine quality customer service, which separates them from any competition because you can purchase a car anywhere, but to be treated with so much compassion and empathy no matter what financial or mechanical issue your having, the difference will proven and it shall prevail. These two associates were phenomenal and took initiative immediately upon my arrival, which clearly demonstrates dedication, support and teamwork. It was a spectacular interaction that I hope can be replicated with every visitor there. Along with staying after their work hours and taking time out of their busy schedule to accommodate a customer with a 15 year old Honda Civic (but was treated as if I had a 2016 civic), and giving me the most attention oriented customer service and the best price for a factory made key, these Mohawk Honda personnel should be the model for the blueprint of what customer service should be like for any car dealership. After going above and beyond their expected job duties, they informed me about the referring program. If I refer anybody I know to buy or purchase a vehicle from their dealership, I can make $100.00 for every reference! That made my trip even more exciting, because we all know somebody looking for a dependable, most fuel efficient vehicle with greater features like the new 2016 Honda Crosstour featuring Honda LaneWatch, which helps reduce your passenger-side blind spot and covers nearly four times more area than looking out the passenger-side mirror alone (EX-L and V-6 models) Every 2015 Honda sold in the U.S. comes equipped with a standard rearview camera. We should all be concerned because the overall approach is that Hondas purpose in not only to make reliable vehicles, but to also reduce pedestrian injuries. The majority of the cars purchased in my family were either Honda Civics or Accords. Most recently, I had a 2005 Honda Civic LX which had over 328,xxx miles before I decided to sell it. Clearly for a vehicle to function you must maintain it properly with oil changes, and mechanical attention. Its empirically proven that Hondas outlast almost every other make and model on the market, so give yourself a break and check out Mohawk Honda in Scotia, New York. My hopes for you get a chance to experience Lindsey and Anitas professional artistic integrity which is by far the most superior amenity which will potentially be accompanied by actual product of a Honda once you make the only commitment that makes sense for your future. Sincerely, Daniel
Kahutchh46
Apr 21, 2015
I bought my used Mini Cooperback in May of 2014, and purchased an extended warranty. I brought the car in for multiple engine codes and little power. Within a few hours I had gotten an update that my car needed a fuel pump and would have to be sent to the Mini dealership to be fixed. I rental car was available for me if I needed it and everything would be covered under the warranty. Awesome!! Then when I went to pick my car up, I asked if wheel bearings were covered under warranty, to my surprise they were. So the car stayed at Mohawk Honda and they replaced the wheel bearing and that was done in two days only because they had to wait for parts to come in. While the Mohawk Honda tech was working on my car he noticed a seal leaking. This would also be covered under warranty but had to be taken back to Mini due to a special removal tool. This took multiple days because keeler Mini sucks and my car didn't get pulled into the garage until three days after if arrived. I have to give a huge shout out to the Mohawk Honda service team, both the tech that made sure the seal got fixed and didn't just fix what was assigned and also Nicole Kearby for giving me a step by step update. She worked diligently to make sure the warranty covered each apprioapriate part. Again thank you Mohawk Hondaa tou
CS
Apr 21, 2015
Let me start with a quote from the sales manager this afternoon: "if your mechanic has a problem with it, then he can call me, since we send them business from time to time and we didn't do anything illegal", the last words spoken to me by Michael Nicholas before I nodded and left.If you want legal, nothing to complain here. And overall, Honda is a good car. BUT, I just finished a visit with my mechanic because the air pressure tire light was on. It turns out, I was sold a car where one side of the car (two tires) had an air pressure of 40 and the other side 25 (the two other tires). Also, my mechanic let me know that I would need new tires in the Fall. So, for a certified 2012 Honda Civic, Mohawk Honda was within their requirements by law. And yet, I feel very unsettled about my less-than-perfect experience. Did I mention that I was told when buying the car that it had "brand new tires"? Well, the car is certified, purchased with bumper-to-bumper insurance, and I'll be paying out of pocket to go to my own mechanic as much as I can. I hope that tells you how much trust I now put into Mohawk Honda. It's that passive-aggressive-blackmail-via-the-customer comment that really got me, though. I'll admit that John Potenza did a patient job of answering my questions at the purchase of the car and asked several times if I had had any other issues today as Michael was surveying the vehicle and checked for leaks in the tires. However, I just can't get over the fact that someone didn't check the air pressure in the tires when they sold me the car and not one apology came from John or his manager Michael Nicholas. After all, it certainly wasn't convenient to have to go to the mechanic today and then also drive to the dealership. Chances I would recommend to friends and family = 0%
Eric Ludovici
Apr 21, 2015
I came in to have my Civic serviced and was very happy with the overall experience. The personableness of the staff was the main thing that stood out. I didn't feel pressured at all about anything and was even walked underneath my car so I could assess the situation myself. thumbs up
mrs.perdomo31
Apr 21, 2015
"We Go Out Of Our Way To Please You."One month to get my new car because of dedication.Thankful for honest and caring people.
Kathy and Mike M.
Apr 20, 2015
This was our second visit to Mohawk Honda. At our first visit about a year ago we did not reach a deal to purchase a new car. This time we purchased a new 2015 Honda CRV. We received the best price on the new car at Mohawk after internet shopping from several local Honda dealers and we received a fair price for our trade in. The service and courtesy provided by our salesperson Tasbeer was outstanding. Looking forward to establishing a long term relationship with Mohawk. Highly recommend visiting Mohawk to purchase your new car.
kdesantis2
Apr 20, 2015
We had a great experience at Mohawk Honda. We just bought a Honda Pilot from Travis Laundry. He went above and beyond for us and even stayed after hours and came in early to meet our needs. I would highly recommend him as he was VERY knowledgeable about all the different types of cars and suv's that we were looking at. Thank You Travis, Kelly And Matt DeSantis
angry101
Apr 20, 2015
Apparently this is a habit since I've verified it with someone else who took their car in for service. I had an appointment to replace a single tire since I had a flat. I was told it would take an hour and twenty minutes to do so since they had to order the tire. So I waited knowing Walmart (which was 1/2 mile down the road) doesn't take reservations and usually takes an hour to do anything. A 20 minute difference wasn't a big deal. I inquired about the progress multiple times and was told "20 more minutes" multiple times after the initial hour (the time i was told it would take for the tie to arrive ). An hour and 20 minutes turned into much much more. FOUR hours after I arrived my car was finally done. One tire. 4 hours. No apology or explanation. Just a "sign here". They did the same thing to another customer of theirs. Very poor customer services. I waited 4 hours so they could charge me 22 dollars. Are they so desperate to make $5.50 an hour? Horrible. DO NOT GO THERE FOR SERVICE!
Dori
Apr 20, 2015
We had a wonderful experience with Jen DiCiero at Mohawk Honda. Unsure of exactly what I wanted for a new vehicle Jen took the time to allow us to test drive a few different vehicles and stayed late to close our deal. I just love my new Honda CRV! Thanks Jen!!
dwiley
Apr 18, 2015
I was not sure what car I wanted to buy and went to several different dealers including a different Honda dealer. A good friend of mine recommended Mohawk Honda even though it was about 40 min away from my house. Promised me it would be worth the trip. I am so glad I went! John Potenza Sales Consultant and Michael Nicholas Pre-owned Vehicle Manager gave me the best trade value for my 2008 Jeep out of all the many dealers I went to. They treat you like family and by the time you leave, you are a part of the Mohawk Honda Family. It was so easy and painless. Everyone on staff was professional, friendly. The atmosphere is relaxed...no pressure.Don't waste your time like I did shopping other dealers! Do it right the first time and just go to Mohawk Honda!!!! I love my new 2015 CR-V!
Hondagirl
Apr 18, 2015
Kudos to Mohawk Honda! I just bought a pre-owned CRV and I want to thank Marat, Leigh and Joe Vito for a wonderful car buying experience. Professional, courteous....I would recommend Mohawk Honda to anyone looking for a painless car buying experienceCorrine White
Jabroni1
Apr 18, 2015
Adam helped me out a lot and got me in the car I wanted. I would recommend him to any of my family or friends. Mohawk Honda goes out of the way to please you.
fheitkamp
Apr 16, 2015
I have purchased new cars from Mohawk Honda since the mid 80's (at least 8 vehicles) and have always returned. It's a great place to do business.
asuits
Apr 15, 2015
Adam and the whole staff at Mohawk Honda were great to work with. They answered all our questions and took care of us every step of the way.
OldChiefEngineer
Apr 15, 2015
Have a unique experience of trading a '10 Accord and '07 CR-V that I saw coming lastOctober. During a routine service visit I spoke to Lindsey about the idea of trading 2 atonce and she was excited. On 4/13/15, I made good on our conversation and she did atremendous deal with us. My '07 CR-V was very low mileage and in good condition. The Used Car team gave mewhat I thought was a great deal. Likewise, the '10 Accord was given a fair valuation andwe decided to do the deal.Since my wife and I are retired, we had definite ideas about what down payments and monthly payments we could afford. Mike Speranza from Finance went out of his wayto get a great deal to meet my particular need for the monthly payment. Lindsey workedwith us to get much lower down payments than I was expecting.Are we HAPPY? .................YYYY EEEE SSSS...........Cars are beautiful. Deal is beautiful. Post-sale treatment for teaching the new featureswas also great.I will go back to see Lindsey and Mike again when I need a new car. I always go back toLisa Valentino for my service.Great Job, Mohawk Honda!
gurya
Apr 15, 2015
Do Not Go There for your vehicle repair or service or to purchase. Lisa Valentino, Katte Lott, worst customer service. This dealer ship very expensive, and if one work need to be "done" they tell you extra work" needed on the vehicle. Looks professional, look at the bill, before you pay, they add, lots of money extra and f orce you to "pay" otherwise they will keep your and put "lien" against it to get the money. Totally unprofessional when it comes to dealing with customers. I took my car there and iit remained there for 10-days and they took lots of money, once I paid the bill, car did not start. Lisa Vlentino asked me "to tow the car " and take it to some place else". Very rude, very rude and service manager, Kate is " Super Rude"Please Do not go there. Take your car some other mechanice or dealer. Thanks for reading.
Hondadan
Apr 15, 2015
Leigh Keller was a phenomal sales. Person. She met all of my expectations and organized an absolutely efficient sales and delivery process. I will recommend her and Mohawk to all my friends. Thank you Leigh for everything.
Israfel321
Apr 15, 2015
I have to say that Mohawk Honda was a fantastic experience. The people there were extremely nice, not pushy, and helped me find the card that was best for me. When one of my lights was discovered to be blown, no questions asked the put a new bulb in it .Lindsey and Michael have my definite thumbs up for an easy and fun experience for a first time car buyer.
love my civic
Apr 15, 2015
My family has been buying Honda's at Mohawk for 25+ years. Each time the experience was a great one. My recent purchase of a new Honda Civic was yet another great experience. I really appreciated the team approach that is present at Mohawk. My experience with Jason Cooper and Micah Troncone in creating a great deal was exceptional. Jason was very attentive to my requirements to make the deal. Micah is very knowledgeable about all facets of the dealership and worked well with Jason to create an offer that I felt was very fair. Another example of the great "team work" was Geoff Raylinsky's offer to take me out for a demo ride while I was waiting to see Jason... very impressive! Mohawk Honda is a great dealership with an exceptional service department to support after sale service! Would definitely rate them the "BEST"
Justaguy
Apr 14, 2015
Did I just buy a car? I only remember the experience being stressful and verrrry long. This was a remarkably fresh difference. All the heavy lifting was done via e-mail with a bright and pleasant Ashley Tabor. Without being intrusive she offered to work on a deal that I could be happy with. When I arrived at the dealership I already had price, warranty and financing information that just needed finalization. I appreciate her personal interest in providing a wonderful experience.Then Brian McKenna assisted in the completion of the transaction he was well informed with the vehicle. He is a friendly down to earth guy who walked me through paperwork and vehicle demonstration. I did expect, at first, an attempt would be made to adjust the deal I had in place. The only thing that changed was the remote starter that I requested. I'm still wondering did I just buy a car?If all of the Mohawk Honda team is as good as these they obviously have their ducks in a row.
kat76
Apr 14, 2015
One of the best car buying experiences I've had. Jimmy Knowles was a great guy to work with. Even after the purchase he was more the willing to help me with any questions I had. I would be happy to deal with Jimmy again. Thanks for a good experience!
Pat
Apr 14, 2015
Excellent car buying experience from start to finish working with Jen. She listened to my preferences and was adept at finding the perfect car to meet my needs. Very friendly and informative. Overall a totally enjoyable experience.
Sharnz
Apr 13, 2015
The absolute most professional interaction with a service department that I have EVER experienced. When you buy a newer used car, you expect to be treated with a certain degree of respect from the dealership that you spent thousands of dollars at. Gerard went above and beyond all of our expectations!
Sue
Apr 12, 2015
Taz was great to work with. He was friendly and made buying a car enjoyable. He was prompt for our appointment and followed up after purchase.
club
Apr 12, 2015
Very easy to deal with. Great place to buy. I have recommended as people as I can. I will get another car there again. wonderful!
GYB
Apr 10, 2015
Needed to lease a car for the family so that my daughter has a car when she comes home from college. Mohawk made it easy, very responsive to my online inquiries, and willing to make adjustments to the lease to better fit my needs. Great folks, friendly, professional and courteous. Thank you for a great experience!
hamptond
Apr 9, 2015
I am overall very impressed with Mohawk Honda.They create a very "active" atmosphere.My salesman Camryn was very professional.I was initially comparing Honda to Toyota and went into this purchase perceiving them as equal and came out believing that Honda was better.Our decision was based on a better service package,heated seats,and slightly better gas mileage (CRV vs RAV 4).....Camryn did a great job in identifying what we were looking for and understanding what our purchasing criteria was and then worked hard pointing out why we should select Honda over Toyota. Price is always important but this is a case where it ended up being equal and the added value was the tiebreaker.He clearly outworked his competition (Toyota of Clifton Park) and truly "earned" our business.
KathyM
Apr 9, 2015
Brought my car in for a squeaky noise, oil change and tire rotation. The squeak was a known problem per a bulletin and there was no charge. Everything was done very timely and the staff was very friendly and helpful.
Luv my Oddessey
Apr 9, 2015
Adam Dorn was awesome. Very kind and curtious and treated me as if I was his only customer.There was absolutely no hasel over price which I truly enjoyed.I'm going back when my lease is up for another.
Dateek25
Apr 9, 2015
Gerard is always friendly, knowledgeable, and honest to deal with. Great experience all around. Have always serviced my cars at Mohawk Honda and would recommend them to anyone.
emg123
Apr 8, 2015
My husband and I came in to purchase a new CRV. We were introduced to one of the sales staff and discovered that he was new to the dealership and new to the area. He was terrific. Very personable and willing to help in any way. He explained everything and by the time we left with our new car the following day, we were very happy to have met this young man and wished him well in his new position and new location.
Mr.Lazaroski
Apr 8, 2015
Came in for a heavy vibration on my vehicle, I was put in touch with Jeremy and he offered to take a test drive with me to try and replecate the noise and sure enough he heard it and got me in the shop right away. Mohawk Honda is a wonderful dealership with some great people, I look forward to seeing Jeremy again for all my future service needs! Thanks again!
MyraB
Apr 8, 2015
Brought my daughters Accord for service with Gerard he some important safety things that should be fixed and that my mechanic had failed to see. We did some and were going to do the rest. It drives so much better already and I feel my daughter and grandbaby will be safe. I really appreciate him and all he did for us.
JeffM
Apr 8, 2015
We've purchased and leased vehicles from Mohawk Honda for several years now. They continue to get better and better at serving their customers every time we go back. Some people dread the car buying experience and it's because they are going some where that isn't invested in helping the customer get exactly what they are looking for. Mohawk makes the entire experience a pleasure and they have helped our family get an incredible value time and time again. Greg and Adam specifically have gone above and beyond to help us out of a sticky lease situation caused by a change in career and they accommodated us like no other dealership would have.
Karen
Apr 8, 2015
Everyone at Mohawk Honda is friendly and knowledgeable. We would definitely recommend this dealership to anyone looking to buy a Honda! They gave us a great deal, including ideas we hadn't considered and we walked away very pleased. Dennis & Karen
girlfightfit
Apr 7, 2015
I came in to "just browse" and was very impressed with the service and straightforward talk (no sales speak). I even got the price I wanted, so I had no more excuses and bought that same day. Camren McKenna was outstanding and made my experience easy. I didn't have to do anything except bring my down payment and trade-in documents. Their in-house insurance agent even provided me with a new quote and saved me substantial money each month -- enough to pay for my extended warranty and then some. Camren made sure I was completely satisfied. And the manager Nick came over to make sure I was happy with my purchase. A very friendly and caring team. I will highly recommend them to everyone I meet and will buy all my future cars here.
KAM
Apr 7, 2015
Everything was very easy in my new lease. The associates were very professional and helpful. This is my first Honda and I left knowing how to use all the electronics in the vehicle. I am very pleased with my experience at Mohawk Honda. Thank you
Karen
Apr 7, 2015
My family visited your dealership on Saturday, 4/4, when we had the pleasure of meeting Camren McKenna. We came in looking for a vehicle for our son who will be begin college in the fall. We were actually looking for a certified used vehicle but ended up leasing a brand new car. Camren was very knowledgable about both the vehicle and the leasing terms including all the advantages. Usually the car buying/leasing experience is usually a dreaded one. After meeting Cam I had a totally different opinion. He is a very personable, patient and has a great personality. He is a definite people person. Great job Cam. Thanks for a very pleasant experience.
Chris
Apr 7, 2015
The sales people were never pushy! Everyone I talked with were friendly and helpful. Even when I had questions after purchase, they were outstanding! Will definitely recommend them.
CUSTOMER CARL 2015 ACCORD
Apr 7, 2015
I HAVE BEEN TO MANY DEALERS AND HAPPY WE FINALLY WENT TO MOHAWK HONDA AND SEEN JENNIFER DECIERO, BY FAR THE BEST SALES PERSON WOMEN OR MAN.SHE DID EVERYTHING WE ASKED AND WE WERE IN AND OUT WITH OUR 2015 HONDA ACCORD SPORT THE SAME DAY.IF YOU WANT A NEW OR USED OR LEASE A CAR MAKE SURE YOU GO SHE JENNIFER DECIERO FOR YOUR NEXT CAR,SUV,ETC. THANK YOU JENNIFER
Rachel G.
Apr 7, 2015
Their representatives are very specialized, so we dealt with a number of people. They knew what they were talking about and would get us answers if they didn't. I really appreciated that concern for the accuracy of information given to me, and the effort that went into that. What's more is that every single one from the first to the last person we dealt with was very nice, polite, and patient. They also didn't waste too much time insisting on things we don't care about. If we were interested however, they would see if they could work something out for us. I think the level of sensitivity of the representatives to their customers' needs (even to things not directly said) was impressive. I would hire their people if I had a business myself. To the people we've dealt with, to whoever screens them, to whoever keeps them motivated - you guys are doing an awesome job!
slazar
Apr 7, 2015
I've been a multi car customer for 15 years. Today's service appt. and several weeks ago with Nick was a reminder why I keep coming back. Everyone is so friendly and helpful. Nothing else compares. Keep up the good work and the awesome service!!!
Stefanie
Apr 7, 2015
Very helpful, courteous and the wait was not too long! It is very nice to go to a dealership where you feel great knowing that experienced, well-trained technicians are working on our cars!
happyhonda owner
Apr 6, 2015
Our experience leasing a new Civic was excellent. Mike Bennice is very pleasant to deal with. We have dealt with him on several occasions and he is very straightforward, fair, and professional. We felt we obtained a fair deal and the car that we wanted. He explained all the new technology to us and the process was quick and smooth.
JustJJ
Apr 6, 2015
This is my second purchase from Mohawk Honda. Everyone is always extremely friendly, professional and helpful. Camren McKenna was fantastic and patient working with me. There was no pressure to buy what so ever. Once we decided on the model CRV, he went out of his way excellent at explaining everything I needed to know about my new vehicle before I left. He really took the time to make sure this was exactly what I was looking for in a new vehicle. Greg Johnson worked very hard at putting together the right deal that fit my budget and my needs.I have been to other dealerships where you are just a number or a statistic at the end of the month. At Mohawk Honda, they really do care about their customers. Anita Pietrzak over the years has always been extremely helpful with any questions I have had both when she was in Service and now in Parts. I can't say enough about Mohawk Honda. I love my new CRV and I am so glad purchased with Mohawk Honda. I trust them and wouldn't go anywhere else.
K391
Apr 6, 2015
I had a wonderful leasing experience with Jen DiCiero. She was so helpful and very professional. I felt comfortable working with her as she never pressured me into any car for the sale...She made sure the car I was choosing was right for me as a driver and, of course, financially. She made me so excited to get into my new 2015 Honda CR-V EX. I highly recommend her and this dealership in general, as there customer service is top notch. Also, Kelly Simone, in Finance, was great and helpful. I was referred to Mohawk Honda and I will most definitely send more car shoppers their way. :) HIGHLY RECOMMEND.
brifecur
Apr 6, 2015
This dealership was phenomenal, they absolutely went "out of their way to please" me. They worked very hard to make sure I got what I wanted while staying in my financial limits. They're the nicest people to work with and l would not go anywhere else.
Robin67
Apr 5, 2015
I've purchased and serviced cars at Mohawk Honda for many years. They have an outstanding service team that greets me with a smile time and time again. Car problems can be a headache but they always seem to make things easier. That's how customer service should be.
aandjd
Apr 4, 2015
Purchasing from Mohawk Honda was by FAR the best experience I've ever had at a car dealership. From the time we walked in, we felt like valued customers. Jen took her time explaining the differences in models and helped us decide which would work best for our family. Greg took his time crunching numbers to get us into a payment we were comfortable with. There was NO pressure to purchase or make rash decisions. Our keys were not "stolen" from us and when we said we needed to take some time to think about numbers, we were handed a business card and asked to call back should we decide to take the car or if we had additional questions. I cannot say enough about how professional and friendly the whole staff was. I would definitely recommend Mohawk Honda.
Amanda12
Apr 4, 2015
Everyone was amazing!! So friendly, helpful, and accomadating! We had a wonderful experience! Trish helped us tremendously over the phone and then Jen took over once we arrived at the dealership. The service was great and we love our new car!
JAMJAM
Apr 3, 2015
Obviously, Mohawk Honda has people who work very well as a team and who focus on the customer experience.. Leigh Keller and Riley Smith spent a lot of time with me thoroughly and patiently answering all my questions.
Laura Schmitz
Apr 3, 2015
Gerard Hamedy, Service Advisor, smiled warmly and greeted us as soon as we exited our car.He was the same one who outlined the services it received and wished us a great weekend.We couldn't ask for more.
Jeanesp
Apr 1, 2015
Promises were made and kept throughout our deal. Nothing hidden. We are completely pleased with the entire transaction and love our new Accord. We hsve dealt with Mohawk Honda many times and they never fail to exceed our expectations!
Lin's new Honda
Apr 1, 2015
Our salesman Taz was great to deal with, a very good knowledge of the Honda CRV and its features with making us feel comfortable. The dealers finance and insurance departments were very professional and pleasent. A very positive experience.
Shamus196
Apr 1, 2015
This was my first experience in leasing a car, and I have not purchased new in over 15 years. Acquiring a new lease here at Mohawk Honda was a wonderful experience. Our salesman, Mike Bennice, went above and beyond to get us a lease that was both affordable and fit our budget, and he moved mountains to help us achieve our goals. We are truly appreciate all of the staff at this dealership, as they did an exemplary job taking care of us. Every little detail was attended to, we were treated like royalty, everything was thoroughly explained, and the service was outstanding. I will continue to do business here! 5 stars to you, Mohawk Honda!!!
Steve1
Apr 1, 2015
The best new car buying experience I've ever had, occured March 31st when I purchased a 2015 Accord Sport from Mohawk Honda. James Knowles my sales consultant was the consumate professional, providing me with great value via his product knowledge and attention to detail. He was a great listener who was able to help me make a decision based on my needs. If you want to work with a sales consultant & Dealership that has great integrity, professionalism, and customer service...Go with James Knowles & Mohawk Honda!! This recommendation coming from a medical sales professional, who respects & appreciates those qualities.
Danigurl913
Apr 1, 2015
My experience at Mohawk was awesome. Hassle-free buying. The staff Is extremely experienced and knowledgeable, Thank you for all your help, Adam Dorn and Michael Speranza.
Frank
Apr 1, 2015
This was the first time in many years that buying a car was enjoyable. Our salesman, Michael Martin, was the consummate professional and went over the vehicle with us - twice = while actually having fun. I had been to 4 dealers previously and everything was a hustle; I felt like I was back in the 70's. Mike made the experience seem totally different and we enjoyed purchasing the car from Mohawk Honda. It all started with an email to Tricia Plagenza, who got back to me immediately with an offer on the CRV we were looking for. I was met as soon as I walked in the door by two people one of whom went to get her. She put me in touch with Michael who took care of the rest. I suggest that if you are looking for a car, go here first. It just might be your last stop as well. Thank you all.
Evelyn
Mar 31, 2015
I was recommended to your dealership and specifically told to see Brian McKenna. After my experience I now know why. Brian was professional, understanding to my circumstances, informative, patient, and overall caring to get me into the vehicle that I could afford.I can now see why so many people want to have him help them. He is certainly not your typical salesperson. Your dealership isn't just interested in selling cars, its getting to know there customers and their needs & does everything in there power to help them. Mohawk Honda is the only dealership I will take my business to now & in the future.Kelly Simone was a tremendous help. She worked very hard at getting my finances approved. I had an unfortunate experience when I lived in Hollywood Florida which left me with a questionable credit history. Kelly took the time to listen to what had happened to me and did everything in her power to get me into the vehicle I wanted and could afford. She was compassionate, understanding, informative, and extremely persistent in helping me.Mohawk Honda is the only dealer I will ever go to in the future!!Thank you for such an amazing experience.Evelyn G.
kellyho917
Mar 31, 2015
This is my second Honda Civic purchased at Mohawk Honda and with Mike Bennice. He is extremely helpful and knowledgeable. I highly recommend the dealership and especially, Mike.
pasquale123
Mar 31, 2015
Great overall experience. Mark Ellis and Nicolas Bonaringo were just great and very determined to help me along with my purchase. Tough going getting finance for me but they came through. Would drive 90 miles again to lease another Honda from Mohawk Honda.
satisfied
Mar 30, 2015
Mohawk Honda approached me about turning in my lease early. They said we can lower your payments and get you into a new car. They did exactly that. Great experience.
sdm978
Mar 30, 2015
I have never been a fan of car dealerships but this place has changed my whole opinion. The staff is phenomenal!! I have never felt more at ease, heard, and respected then at this dealership. Truly felt like family here. Second to NONE!!! Thank you to each and everyone of you.
Danaysha
Mar 30, 2015
Great dealership! I had the best car salesman! Very helpful and knows his stuff. Would recommend this dealership to anyone and especially would recommend going in to see Jason Cooper. Love my new 2015 Honda Accord LX!
JulieWalker
Mar 30, 2015
We had the pleasure of working with Camren recently at Mohawk Honda. I enjoyed that he took the time to find out what car would be the best for each of us. As a result, all four of us are driving Hondas that we love! I would highly recommend Mohawk Honda and Camren for a great car buying experience!
JN
Mar 29, 2015
I went to Mohawk Honda based on a family members' previous experience which was positive. Not living close to the dealership should have been a negative, but Michael Martin made that a positive too! Great price and customer service.
LucyJay
Mar 29, 2015
Jen DiCiero and Greg Johnson always go above and beyond. Although there are several other Honda dealers closer to us, we choose to make the trip to Mohawk Honda because of them. It's always a pleasure. .
Sgarner15
Mar 29, 2015
Absolute best dealer I've ever been to. Extremely personable, not pushy and care for the customer! I would recommend Mohawk Honda to anyone I know especially to have Geoff as their sales guy! He listens to everything you want and everything you need and when he finds you the right car he makes the miracle for you to take it home happen! He spent 6 hours with me from the moment I walked in the door until I drove off with my new Honda civic! He walked me through the car and showed me how to every option so I wouldn't have to sit and read the manual! Anything you needed he made sure you had, whether it was water, coffee, pizza, cookies he wouldn't make you move a muscle!! It's not like any old dealer it's like working with your best friend to get whatever you want! Even Kirk the insurance guy works hard to get you the best policy, and when you're on the phone with people who have no idea what they're doing he puts a smile on your face! When you see Tiffany running around and checking on you to make sure everything's going well you know it's like you're apart of their family. I'll never go to another dealer after the awesome experience I had! I couldn't be happier with my new Honda!
Share
Mar 29, 2015
You made me smile and went the extra mile.... as usual... Rush you were great!!!... and Mikey N... well, that goes without saying! <3 Would recommend you to everyone looking to get into a new or used Honda. Mohawk Honda is hands down the best dealership for service, price and all out professionalism! Won't ever go to another Honda dealership in the area....Share
tayler88
Mar 29, 2015
I went into mohawk honda just looking for a car and to see what sales could do for me. I went in on ladies night when it was beyond busy and everyone was running around trying to get things in order. I met Lindsey and immediately from the beginning she was very personable and friendly. Greg and her were able to meet and exceed any standard I had already set. Kelly was also great in explaining my options as far as warranties and detailing options. Needless to say I left that evening with my brand new car. I was even in a time crunch and everyone was able to work together and get me on my way. I want to say thank you so much to everyone! Mohawk honda is worth the little bit of the ride for me and they have definitely gained a lifelong customer.
SteveL
Mar 28, 2015
I would just like to say this is orur 3rd vehicle from Mohawk Honda and very happy with the deal that I got. Ryan Rocheleau was a class act and did what he could to make sure I got what I was looking for.
thaddius17
Mar 28, 2015
Let me start off by saying I drove past three Honda dealerships to get to Mohawk Honda. It started with an internet inquiry and I was contacted in a timely manner. I spoke with Brandi Chenette, who simply answered the questions that I asked, then invited to me to visit the dealership, when I agreed, she kindly set an appointment that was convenient for me, no pressure. Upon my arrival, the dealership appeared busy and lively, yet I was still greeted at the door by immediately by Ryan Rocheleau, who ended up being my salesman that day. He asked what had brought me in that day, then kindly offered me a coffee. Once we got down to business Ryan was knowledgeable, friendly, and very straight forward. There are no salesman secrets at Mohawk Honda, just honest answers. Throughout the lengthy car buying process(which was made as painless as possible) Ryan introduced me every member of the Mohawk Honda team that wasn't already engaged with a customer. Each employee from the tech guy, to one of the owners, went out of there way to have a short conversation with me to make sure everything was going well, and offered their knowledge and experience if needed. Ryan worked with his manager Micah Troncone, met my needs, and got me a better price than I was hoping for. Once it was time to drive away in my new Honda Civic, it was cleaned meticulously, filled with fuel to the brim, and every last gadget and feature was explained in detail. I would recommend Mohawk Honda to anyone. Thanks everyone!
DJD
Mar 28, 2015
Had another GREAT experience at Mohawk Honda! Thanks to salesperson Jen DeCiero! She is energetic, smart ,sweet and did her best in making sure my third Honda , from them, was the best for me. I highly recommend her. Thanks again, Jen. Will be going back.
emarryott
Mar 28, 2015
My first time at Mohawk Honda. Great experience!. The whole team was just great, friendly and they made you feel like you were the only customer in the place. Will be buying all my car's from Mohawk Honda.
HAPPY CRV OWNER
Mar 27, 2015
First time at Mohawk Honda, I would highly recommend this dealer. The salesman Frank was extremely knowledgeable and very easy to work with. Will be back!!
Buckeye829
Mar 25, 2015
Everything went as planned. What we were told, was what happened. We felt like everyone we met had our best interest at heart, and looked out for us. Mark Ellis, an amazing sales consultant, was kind, professional, knowledgeable, and at no point put any pressure on us. We actually went in looking for one car, and came out with two. Can't imagine going anywhere else for our future car purchases.
Buyer101
Mar 25, 2015
My parents have been going to these guys for years, before they even came to Scotia. So I decided when I was going to buy my first car I'd buy it from these guys. Not only did they give me a price that was fair for me, it was fair for them too. They are very honest with you and won't give up on you during the dealing process. They won't belittle which is very refreshing. Just do your research, and they will give you a fair price. The environment is clean, and they have the cookie factory which is a nice perk for snacks and coffee :) The service area is huge with nice seating area with plenty of chairs and TV's. I am definitely part of the Mohawk Honda family and will be buying another vehicle from them in the far far future. I want this new car for a long time :)
Dave & Sue G
Mar 25, 2015
This is our second purchase of a CRV from Mohawk Honda and definitely not our last. Jen was awesome, her knowledge and friendliness was superb. Everyone we dealt with was great. We couldn't be happier with our purchase, with Jen and with Mohawk Honda. Thanks to all of you and especially to Jen for a job well done!
Jackie
Mar 24, 2015
I recently purchased a 2015 Honda Accord from Jennifer De Ciero at Mohawk Honda. Jennifer successfully did everything to make this a very positive experience. The negotiations for the new car and trade in of my old were very fair and I really felt that Jen understood what I was looking for. I will strongly recommend Jen and Mohawk Honda to friends and family who are looking for a car.
jgny019
Mar 24, 2015
From the moment my wife and I sat down with Jen we knew we were in the right place. At NO point did we feel any pressure in any decision made for my wifes new car. Jen worked with us and went over every detail. As soon as my car is ready to be traded in ill be going to Jen for the trade in! Great job Jen we will be giving lots of referrals..
Kimberly
Mar 24, 2015
We worked with Mike Martin, and normally buying a car is exhausting and frustrating, he was wonderful !!. He made us feel comfortable; no pressure; and my husband now has the "nicest truck he's ever owned" and he deserves it. I would definately purchase from them and Mike again. We had a great experience.
Krdrew
Mar 24, 2015
Stress free experience . Every thing about Mohawk Honda is amazing. Ryan is the best salesman I ever dealt with. Will definitely buy my next vehicle their.
Patrick
Mar 23, 2015
PatrickMy experience at Mohawk Honda was a very good one. My salesperson, Kurt Montanye was informative and trustworthy. I was well guided through the process. He took time to fully understand my needs. The entire process was expedient and painless. I would recommend Mohawk Honda to anyone.
Ski Instructor Ken
Mar 23, 2015
I walked into the dealership while they where having a womens Business Expo, The Synergy was great, and great to see a dealership get this involved with a community. The "IT "I was trying to fill was, I drive a 2003 civic that i purchased privately two years ago, it has 127,000 miles and I had no intention of trading it. However I have a 2000 Malibu with 223,000 that my son uses at school. The Malibu has cost us 10,000 to drive it 111000 miles and it is need of a repair. I really dont want to spend any more money on the Malibu. Although it still rides great, the gas mileage is not that great for a kid who takes short trips each day. Maybe 19 mpg. The goal was to get myself a car that gets decent mpg ( better than average), pass off the civic to my college enrolled son. My first look was to drive a newer civic, and James was kind enough to put me in a car that I described 2012 civic, leather and a roof, We drove it, it had 63,000 miles, wasnt certified, but I like the car quite a bit, However at the end of drive I asked him, "Id really like to drive a larger wheelbase car that provides a "bigger" ride like the Malibu that recently had new shocks installed all around and frankly is still a comfortable car to be in. James Listened and didn't hesitate a heartbeat when I asked to look at the used inventory of Accords. We looked at miles and features and price and he tagged a 2012 Accord, certified, with only 28,000 miles. No leather, however it had a roof and was certified. It was priced 4,000 more than the civic that I liked. At 52, when you drive alot, you feel the difference in a wheelbase, and in light of this crazy winter we had where frost heaves where alive everywhere, you feel it. I drove the Accord and well, felt the difference in wheelbase comfort. He didnt pressure me at all, I left, returning the next day with a 50.00 bill as a deposit and asked him to give me a sales invoice.,Lindsay steps in. She communicated with me told me how we have 17 lenders however I knew I had credit issues and thought my first best bet would be to apply at my credit union. They didnt like my "experience", came back to Lindsay that afternoon told her I was denied and asked her not to run with certain lenders. She listened like a Champion. She called me not many hours later and said you are approved. It gets better. She also appraised my of a warranty (bumper to bumper) for 100,000 miles. The price was outstanding and low and behold, Im in a car, warranted to 128,000 or five more years. All that took place on Thursday night through Friday and on Monday evening I picked up the Accord and drove home. Never once did I feel taken, rushed, no holding keys, etc. They let me lead and when I needed them to lead they did. Can you ever feel so comfortable buying a car? Never in my day have I . Great work Team Mohawk.
Kenny
Mar 22, 2015
My experience with Mohawk Honda was great! This was the first time I dealt with Mohawk Honda as I worked with Mark Ellis who moved over from Lia Honda. Mark and all of the Mohawk Honda staff were professional, very friendly and knowledgeable of the Honda products. Mark went out of his way to meet my needs to trade in my lease for a new lease. Awesome!
mike
Mar 21, 2015
All i can say is dealing with Camren McKenna was a pleasure. Thank You Camren! Your dad did a great job with you in the business.
MattA
Mar 18, 2015
Rich Forbes recommended Mohawk Honda and Brian McKenna to us. Brian was knowledgable and listened to our needs. He went the extra mile with his time and attention to our transaction while the whole family waited in the nice kids room. It was an efficient and professional experience. I will recommend him to others.
Dmer
Mar 17, 2015
This past week I've been searching for a new car, All I can say, If you want Professional service see Ryan Rocheleau, Mohawk Honda. Thanks to Ryan and everyone else for an amazing experience! This was the best of at least a dozen different Dealerships that I visited, do yourself a favor start at Mohawk Honda and you won't be sorry.
bab12078
Mar 16, 2015
This is the second time at Mohawk Honda and would like to continue for years to come. Had a great time with Brian and Kelly. They made us feel at home. It was a relaxing, tension free and enjoyable experience. Thanks for taking a walk-in Brian :)
egervais1
Mar 16, 2015
Carmen and Greg did a fantastic job making my mom happy.She was very nervous before going into the dealership but after speaking to these guys she felt at home and relaxed.The deal she got was great and she couldnt be happier.Thank You to Greg and Carm as well as the rest of the staff at Mohawk Honda.
MomJo
Mar 16, 2015
Our daughter's car couldn't make it to the finish line when she would finally be able to take over the responsibility. We had been to Mohawk on 2 previous occasions and had such a great experience with Brian McKenna as our salesman that it only made sense to go back there (it is a 100-mile trip for us). Not only was Brian terrific to deal with again, it was his day off and he willingly made the appointment with us knowing how far we had to come. Greg Johnson literally met us at the door (having assisted us previously) and helped get us started because Brian was busy with another appointment (again, on his day off!). The comfort factor in going to Mohawk is what keeps us going back. Thanks, guys! It feels like a family reunion when we go there, but needing 3 vehicles in the last 2 years has taken us there more often than is normal.
nanamikki
Mar 16, 2015
Recently purchased 2 cars at Mohawk - one for my daughter and a surprise car for my husband. Staff were great especially Linda Vasko, salesperson and Mike Speranza in Finance. They both helped to make the experience almost fun. It felt like the entire agency was in on the surprise for my husband and they were so thrilled to be a part of it. Made it seem like a real family affair. Linda even stayed late to accommodate my daughter which was really above and beyond!!
Roy
Mar 15, 2015
My wife and I were in a car accident, bad news. A friend of ours said check out Mohawk Honda, they're good people. He said go see Mike Bennice he will take good care of you. We told Mike our situation, told him we liked our old Honda CR-V and thought we wanted another one. He showed us a few that fit in our budget and one was just right. We went in to do paper work late even though it was Mike`s wife birthday. Thanks Mike, you helped make a bad experience better. Thanks, Roy and Libby
jjnielson
Mar 15, 2015
Tim Pilipovic was great and the sales team made us a very good deal. The Exchange program worked out to be a something we just couldn't resist. This is our 3rd purchase from Mohawk. Never disappointed.Thanks,Josh
Jesssdunham
Mar 13, 2015
Wow!!! From beginning to end, all I can say is what beyond excellent service my husband and I got towards purchasing a used car! We bought a 2013 Chevy Traverse. Lindsey Haraden, hands down, went above and beyond the call of duty!!!! She has exceptional people skills and definitely knows what she is doing. From the very start she made us feel important, and was beyond considerate to all our needs!
Rose
Mar 13, 2015
Sales associate Mark Ellis noticed that I was examining cars in the lot. He came out to welcome me. He listened to what I had to say, nothing doubting, and asked my what model, color(s), and price range I was looking for. He did not pretend surprise when I mentioned that I had heard about the new Honda special lease offers going on. After showing me around the dealership's service and hospitality areas, he quickly worked up a terrific deal exactly in $$-my ballpark-$$ and even promised that the dealership would take charge of returning my leased Hyundai to the competing dealership. While he started the sales paperwork, I was treated to gourmet cookies and beverages. He then introduced me to the on-site business manager (Kelly) and insurance specialist (Wendy), detailed my new car, and finally helped me transfer my possessions from the car I was giving up to my new Civic. I was happily on my way home with my new car by mid-afternoon, just three hours after I had first arrived. Great experience!.
Crystal
Mar 13, 2015
I dread my service visits at MH because something always seems to go wrong. Everyone is very friendly but the technicians performing the work are sloppy. I was just there to have my taillight replaced. I was called when the job was done and given my keys to be on my way. I was almost out the door when I thought I should check my signal lights. The signal on the light that was replaced was not working. How could the tech release the car back to the customer without checking this? Part of my invoice was a document even indicating this was checked (where it obviously wasn't). I would have been extremely upset if I had left without realizing this, only having to turn around and make another trip back the next day to fix it. My trip prior to this was purchasing 4 brand new tires and spending $800+. The next day one of my new tires was flat. Back to MH I went. They did a soapy wash and found a defective stem valve that was leaking. Why wasn't that done after they put the new tires in the first place to avoid a problem and a dissatisfied customer? I need to take time off work for all these trips and it's not convenient at all. Bottom line, I value service work being done right the first time over being told "sorry about that" in a friendly way.
danalynch
Mar 13, 2015
Linda & Brandi could not have been more attentive. Both ladies were so friendly, and treated me & my significant other in an extremely professional & caring manner. It was a true pleasure doing business with them...kudos!!
frank24
Mar 13, 2015
I had a great experience purchasing a used Civic from Ryan at Mohawk Honda. He made me feel comfortable and made sure that I got what I wanted as the customer. I was never a huge Honda fan, but that changed after my visit with Ryan at Mohawk Honda.
chrissycavotta
Mar 12, 2015
From the minute I walked in the door, dealing with Brian McKenna, speaking with the GM, the owner, and Lindsay in finance, it was just a very friendly and effortless purchase. I always feel so important when I am there, like their only customer.
Pat
Mar 11, 2015
Tas did a great job especially being so new. He listened well, let me know my options, but didn't try to over sell. Made sure we were both page at all times. A gentleman. Lindsay did a good job. She did say one thing, "I can't believe you're not buying the 100,000/10 yr pkg." She may want to reword her advice. I felt a little belittled. I would have loved to have purchased the extra coverage, I'm sure it pays for itself but I don't have the upfront money.Anita is my go-to person. Knew her a long time in Service. She knows her stuff and always gives me good advice. Lisa is my second go-to person. She knows her stuff too.
Pony
Mar 11, 2015
I had a positive experience at the Mohawk Honda Dealership. Everyone was friendly, and I was able to purchase my car at a great price. Jason was very helpful and a pleasure to work with. I would recommend this dealership to others.
rdevile
Mar 10, 2015
I was ecstatic as usual with Mike Bennice our salesman. My wife has purchased Hondas for 12 years with Mike and I have had the pleasure of working with him on many occasions , that is why when a Cadillac caught my eye at the dealership I went to him exclusively. Johnna Kennedy ,I do not know what to say!!! I am so thrilled with her and her understanding of my situation and the way she made me feel. She located me financing at an extremely excellent rate and could not of gone anymore above and beyond to satisfy me or my needs. I manage in a retail environment and would love to have these folks as part of my team. My wife has already committed to being a lifelong customer of Mohawk Honda and know I am will to. While at the dealership every single associate greeted me and asked what they could do to help. Excellent staff the management should be proud of.
Eva
Mar 10, 2015
Everyone really listened to what I needed and wanted in a car.Everyone went out of their way to make sure we got everything we needed.
lillyhopper
Mar 9, 2015
I had an excellent experience at Mohawk Honda. I worked with Lindsey Haraden and she was very kind and patient with me with all of the many questions I had since this was my first car. She took time to tell me all about the car, break down the price and give me any rebates available (college student), and take me for a test drive to make sure it felt right to me. Everyone at the dealership was very kind and supportive, I would recommend Mohawk Honda to anyone looking for a car.
Jonnie
Mar 7, 2015
Everyone was friendly, respectful, worked hard to help us stay within our budget. The entire shop was immaculate and welcoming. The Mohawk family is a true definition of all work there.
malbane1
Mar 7, 2015
Thank you to Nick Bonarrigo and Brian McKenna for hooking us up with our new Honda CRV. This is our fifth purchase with Mohawk Honda and we would not think of going anywhere else for a car. Nick and Brian were beyond helpful in finding the perfect fit at a price that we could not pass up. The entire experience was so pleasurable and Brian took care of all the details for us. We could not be more pleased with our purchase and the experience and would highly reccomend Mohawk Honda to all of our friends and family. I could not imagine why anyone would want to go elsewhere! Thank you Brian, Nick and all the great staff at Mohawk Honda.
BriScho7
Mar 7, 2015
All I can say is AMAZING service! I have never been more happy with a decision! I was treated with great respect and I felt no pressure. I was comfortable and they made my experience perfect. They picked a price that was best for me. I could not be happier with the 2015 Honda accord im driving! They have me locked in as a customer forever. Staying with Honda and I will not buy anywhere else other than Mohawk!Nick and Cameron helped me out so much since I knew so little! VERY professional!Thanks Mohawk Honda!!!
aluvium3
Mar 6, 2015
Service was excellentLinda (Salesperson) found an excellent car for my price range.Andy (Sales Manager) and Johnna (Business Manager) were both very friendly and helpful.Am definitely going to buy another car from them in the future.
draple
Mar 6, 2015
My experience with Mohawk Honda was great! I came in expecting to leave without a car. But, Videlia from the beginning made me feel like my satisfaction was the most important thing in the world. She was very friendly and accomodating. I felt like we were friends. She did everything to make me feel important. I love my Chrysler Town & Country Touring and so does my family. Videlia even won the hearts of my grandchildren with her kindness. This was the best car purchasing experience I have ever had. I will recommend Mohawk Honda to all of my friends and family. It is a great dealership with exceptional customer service. Thank you for a great experience. I am very pleased with my purchase.
Rebecca M
Mar 6, 2015
Adam made sure I was 100% happy with the purchase of my 2012 CR-V. I would definitely recommend anyone in the market for a car to stop at Mohawk Honda and pay him a visit!
jesscsims
Mar 5, 2015
This was my first time not only getting a new car but also entering a lease and Mohawk Honda (especially Brian McKenna) made it an easy and comfortable experience. I'm so happy with the car I ended up with and how I was treated during the whole process.
Steve P
Mar 4, 2015
Highly recommend Mike Bennice. He made my experience and is the reason my family continues to return to Mohawk Honda. When looking at the competition and other Honda dealers we come back because Mike is so great!
tdubois314
Mar 3, 2015
Question? What does Mohawk Honda have that no other local dealership has?? Answer: Mark Ellis and Leigh Keller. I have leased 6 vehicles over the past 20 years (my last 5 from Leigh Keller)and Leigh has always been friendly and outgoing and I consider her (personally) to be an essential part of my Honda leasing experience. Upon hearing that Leigh had recently left the Lia Honda dealership in Albany and took up residence at Mohawk Honda in Schenectady, I contacted her to inform her that I was interested in terminating my lease with Honda early to take advantage of Honda's End of the Year savings!! Well, Leigh worked her magic, got together with a wonderful sales manager at Mohawk Honda (Mark Ellis) and by weeks end, my wife and I were happily sitting at the Mohawk Honda dealership, signing the paperwork on a brand new 2015 Honda Pilot. Purchasing a new vehicle is usually never something that the average person enjoys and everyone is usually happy when the process is over. With Mark and Leigh however, that is not the case. Mark and Leigh made my wife and I feel very comfortable, introduced us to some very tasty pastries and hot chocolate while we were waiting and, overall, made us feel like VIP's while we were there! I can't thank you enough for making our car purchasing experience an enjoyable one and I am looking forward to many more years of sales and service at Mohawk Honda.
Brenda
Mar 3, 2015
I purchased a 2015 Honda Pilot in November 2014 ,may I just say what a great SUV !!I am so impressed with the way I was treated, the process and the helpfulness of everyone from start to finish.I own a cleaning company and because of Mohawk Honda's professionalism and great SUV I decided to buy 2 more 2015 Honda Pilots .I am now the proud owner of vehicles I can depend on to serve my wonderful clients! Kiddos to you Mohawk Honda !!Brenda Royalty Cleaning
Coachjbo
Mar 2, 2015
One of the best car buying experience I have had! I actually enjoyed working with; Ashley, Tas, and Lindsay they were a breath of fresh air. I also want to thank John Barber.John B.
Pina
Mar 2, 2015
I went to look at a vehicle I had found on the Mohawk Honda Website. I had sent an email request regarding the vehicle and received a prompt phone call about my inquiry. I was unable to get to the dealership until 5:45 pm on a Friday and they typically close at 6. The woman I spoke with greeted me and set me up with a sales person. They made time for a test drive to save me another trip and stayed open past 7 PM since the vehicle met our needs. I had oeffred to come back early the next day to complete some of the paperwork, but they went above and beyond to make things easier for me!We also worked with a new salesperson and we were his 2nd sale! He then checked in with us a few days after purchase to ensure we were satisfied with our purchase.Buying a vehicle can be such a stressful process, but Tas and the Mohawk team made it a great experience!Thank you!Josephine
Dr. Mark
Mar 1, 2015
Let's face it, most people HATE buying a new car because they always feel they are going to be "played" as "good cop -salesperson vs bad cop - sales manager. Not the case at Mohawk Honda!!!!!Mohawk is professional and makes the transaction based on a relationship, not just finances.No high pressure closing techniques just straight talk about what you the customer wants/needs and what they can do to satisfy you.Have referred 5 people to Mohawk Honda and all of them purchased cars or trucks and thanked me for referring them.
Clutch
Feb 27, 2015
My wife and I worked with Linda & Travis. Both were more than helpful and the rest of the staff o so friendly. The gist of their sales seemed to be focused on making you happy and not to "only" sell you a car. We feel they gave us great deal (ok maybe we brow beat them a little) with a smiling and pleasant demeanor at all times. Johnna was able to secure one of the lowest new car rates for our loan we've ever seen, other than maybe a car manufactures "0%" special. This was our first new car purchase in 12 years. What a enjoyable experience. We would highly encourage you to visit for a first rate car buying experience. I don't think you will be disappointed. Oh Yeah, they sell quality cars too!
Rob70
Feb 27, 2015
My wife & I were in the market for a new vehicle. We've looked at other dealerships before but not Mohawk (We have an Accord from Lia). We gave Mohawk a shot. Tasbeer (Tas) greeted us & immediately, we were at ease. Tas is very easy going & friendly. Not the usual lot shark that are around. Tas got the blue Pilot that my wife wanted & at a price she liked! The entire staff that we came across & met with were friendly & professional. In all of our years of purchasing vehicles, Tas & Mohawk Honda were the BEST experience that we've experienced at a car dealership. Period. -Rob & Danielle
rmergen
Feb 26, 2015
Lindsey Haraden was fantastic to work with as was the rest of the staff at Mohawk. I never felt pressured and they let me move at my own pace even on a very busy day for them. They even let me drive my truck off the lot that afternoon. Overall Mohawk Honda was great and I will buy from them again. A special thanks to Billy Paul for putting me in touch with a great sales team. I love my new truck.Rob MNiskayuna, NY
Honda_Solo
Feb 26, 2015
Jason Cooper got my payments down as low as they could go and when I recommended a friend, I got a $100 check. Epic. Kirk went out of his way getting my car insurance set up even after his shift ended, so I could drive out of the lot in my new car ASAP. I'd definitely recommend going to these guys, the product is the best bang for your buck and the professional employees set the bar for what a car dealership should be. The Force is strong with Mohawk Honda.
jbrass429
Feb 26, 2015
Jason Cooper really helped me make my decision. I went in unsure of what I really wanted to do, but with his patience and guidance, he welcomed me into the Honda family. He made me feel welcome, and he didn't bs with me. An honest guy, I would recommend him to anyone I know looking for a new car. Thanks Jason! And Kirk Austin and Joe Vita were great too, and so was anyone else that was a part of the buying process I didn't get to meet!
jim
Feb 26, 2015
Had a lot of fun with Mark Ellis - great guy. If you want to have some fun with him, tell him you hear he needs some remedial training in how to drive a clutch. When we were test driving the car, he slipped the clutch a bit, and it was a great opportunity to bust on him. Mark was terrific to work with.Tiffany was friendly, accommodating, and knowledgeable. She was an important part of a very good buying experience.Thank you to both Mark and Tiffany.
Jo Ann
Feb 26, 2015
This week I purchased my second car from Mohawk Honda and Mike Bennice. I first visited Mohawk after having a very poor customer service experience with another local Honda dealer. I am always treated well at Mohawk Honda and Mike goes out of his way to provide excellent service. In addition, I got a tremendous deal with this latest purchase, a trade in and new vehicle purchase. I recommend Mohawk Honda very highly!
Matt
Feb 26, 2015
Welcomed as soon as I walked in the door. Within 5 minutes I was at sales person desk and process was under way. Exceeded every expectation that you would want from a dealer. Thank you Tas for making it all happen quickly and getting what I wanted that same day. Happily to say I drove away with a new car that very same day. Great team to make it all come together. I cant thank you enough.
bshellen22
Feb 26, 2015
Very friendly people, easy to deal with, went out of their way to make sure I was happy and satisfied in every way. I delt with Chris Becktoft and Nick Bonarrigo for the most part and these two gentlemen really know how to take care of their customers, have nothing but great things to say about this dealership and was very happy to say Mohawk Honda helped me find the truck I was looking for!
derrypark
Feb 25, 2015
Thank you Leigh Keller & Mark Ellis. I bought a car 2 years ago from them when they were at Lia Honda of Albany. I drove down from Maine (I could never understand who would travel that far to a dealership) on my sister recommendation. She has dealt with Leigh on a numbers of time in the past. My experience in Maine for car salesman was zero. Talk about pressure to buy a car. When I found out Leigh move to Mohawk Honda. I email her a couple of times about upgrading. I made the trip down to see her. After meeting Leigh again and I knew I found the person to buy a car. Between Leigh and Mark they made a great deal and no pressure to buy a car but I did. My hats off to Mohawk Honda in hiring Leigh & Mark to your staff. I would definitely recommend Mohawk Honda for you next new car. I know I will make another trip down from Maine to see them. D. Little (Maine)
Monte's
Feb 25, 2015
5 years ago we bought a used Honda CR V from a private dealer, after a few months we brought it to Mohawk Honda for a service and drove out with a new 2011 Honda Fit and a conviction that we never wanted to shop anywhere else for a car again. We were hooked. 2,000 miles and a year later we made the trip to to Mohawk Honda to have our Fit serviced, after coffee and cookies and a conversation with our new friend Kurt Montanye we drove out in a 2012 Civic EX-L w/Nav, October 2014 we decided we needed to add a van to our garage, We bought a 2014 Odyssey Touring Elite with the help of Scott and Kurt. In April we brought both the Civic and the Odyssey in so as to avoid the showroom, but we still drove home minus the Civic and plus a 2014 CR V EX-L w/Nav. Last week we went back just for a look at the Pilots and traded our 10 month old CR V in for a beautiful 2015 Pilot Touring. As usual Kurt was the best. We can't say enough about how helpful he was and how easy he made the transactions for us. We have sent our friends to Mohawk Honda and they all agree with us, once you do business there you have done business with the best. Kurt is our Guy there but from the moment you walk in those doors people are making sure you are being looked after, I have never experienced so many friendly helpful people at any one dealership. The aftercare is amazing also. Thank you Kurt for helping secure our new Pilot, we love it as much as our Odyessy. So what they say Is true."Come to Mohawk Honda, They go out of their way to please you"
greytrey
Feb 25, 2015
From beginning to end, my experience at Mohawk Honda was memorable, to say the least! From Travis and Lindsey helping me find the right car to Mike Speranza making sure my credit challenged situation got the best possible help, everyone made me feel like part of the Mohawk family. Andy the sales manager treated me like his most important customer and even when filling out paperwork, everything was explained to the last detail. I will buy here again!! Thanks everyone for all your help!!
Greg
Feb 24, 2015
My name is Greg and just want to say thank you to Jason Cooper for making my experience at Mohawk Honda a great one. I would tell anyone who is thinking about buying a Honda to go see Jason Cooper at Mohawk Honda. I have purchased two other Honda's at a different dealership in the area and would say Jason was the easiest to deal with and made the car buying experience a breeze (which is usually a painful one). Thank you Jason!!!!!!!
ShavianM.
Feb 23, 2015
My name is Shavian and I just want to extend my gratitude to everyone who helped me at Mohawk Honda. Everyone was so respectful and honest when it came to helping me to finance my first car. At first I taught that I wasn't going to be able to get a car because my credit score wasn't the best but after I was done with Mike Ellis everything went well. Thank you so much Mike . Thank you for your patience. I want to say thank you to the Manager Nick, who stop by to say hello and to congratulate me on the 2010 Toyota corolla.Last but not least thanks to Brandi for setting up the appointment for me to come in. Thanks to all the staff at Mohawk Honda . You guys make me feel at home. I absolutely love my car.
toddy
Feb 21, 2015
Brian mc Kenna was great to deal with. No pressure involved at all. kelly Simone was great explaining paperwork. vehicle delivered in the sam day.
Twood37
Feb 21, 2015
I have purchased (or leased) 6 Honda vehicles at a competing, local dealership over the past ten years. My last visit was substandard so I decided to give Mohawk Honda a try, and I am glad that I did. It was the best experience I have had in my 30 years of buying cars. It was simple, friendly and fair. Customer service was top notch. Shout outs to Ashley (Internet sales), Lindsey, Travis, Chris (Sales Force), Jonna (Finance) and Riley (Car delivery and feature review). Also, the guitar player added a touch of class that contributed to a pleasant all-around transaction. Best wishes for continued success.
Michele
Feb 21, 2015
Thank you to Nick Bonarrigo and Mike Bennice for an outstanding experience. From start to finish the process was painless and we felt valued as a customer. I really appreciate everything and cannot recommend these guys highly enough.
Jennifer C.
Feb 20, 2015
I just had a great experience at Mohawk Honda leasing a 2015 Pilot and working with salespeople, Ryan Rocheleau and Amber Young. They were incredibly professional and Mohawk Honda's customer service was extraordinary. Working with Mohawk Honda has exceeded my expectations for a smooth car buying experience
Jim415
Feb 20, 2015
I was not in the market for a car, but after an accident I had no choice. I shopped Honda, Toyota, and Nissan and was initially disappointed because the Honda offer was the most costly, and unfortunately they are located 40 minutes from me. After contacting Mohawk Honda again though, they told me they would work with me to get me the Honda Accord sport with comparable add-ons to match the Nissan I was looking at, and they would also match the deal financially. After some easy phone calls and number confirmations, I was at the dealer picking up my new Honda. Mohawk Honda made the process of paperwork and getting the car ready for the road very easy, and everyone I worked with there was very friendly and helpful in making sure everything was to my satisfaction. Thanks to Geoff Raylinsky my salesman, as well as Leigh Keller and everyone else who helped out with the process.
Eric
Feb 20, 2015
Just bought a New Honda CRV from Mohawk Honda Carmen McKenna was my sales man. Very positive experience really felt Carmen wanted not just to sell me a car but get to the right car for what I wanted. Then with the price dance he really tried to get the best price for me and Mohawk working with the manager. So if you want a Honda go to Mohawk
momof4
Feb 20, 2015
Jen DiCiero made the impossible, possible. When my 21 year old daughter totaled her car during the big February snow storm, Jen was able to put her into a brand new 2015 Civic and put my mind totally at ease. She was able to buy out my lease (12 months EARLY) and put my daughter into a Civic and me into a CRV for what I was paying for the ONE car I traded in. They LISTENED to my budget and jumped through hoops to make it work. These are our 4th and 5th cars purchased with Mohawk Honda and we will be back again. They are family. Thank you, Jen!
MRED
Feb 20, 2015
My wife and I were received and treated in an excellent manner. Brian McKenna was our Sales Representative After the normal negotiations we all came to an agreement and we were pleased with the outcome. Although it was a long day for us (we actually received our car the same day we came in) , it was rewarding to drive away with our new Honda CRV. Joe Vita, in Finance was also as nice to work with as Brian. Mohawk Honda and its staff were great to work with.
Erin
Feb 19, 2015
Everyone I dealt with during my visit was extremely accommodating & did everything they could to make sure I was happy and comfortable with my choice!
msjenkirkpatrick
Feb 18, 2015
This was my daughters' first car dealer experience purchasing her first used (but like new vehicle). The environment was welcoming and the employees were professional and friendly. Our sales associate was personable, professional, and knowledgeable. He was new to the team, however confident he could serve us well. His team members also checked in to support him if/as needed as well as ensure we were getting quality service. There were many vehicles to choose from, most with visible and reasonable (no need to haggle) prices. There we no gimmicks or tricks, and NO PRESSURE (they allowed us time to make a well thought-through decision). This was important for my daughter with this being her first large purchase (and the patience was appreciated). Overall, this was a pleasant experience and we would buy another car from Mohawk Honda, as well as, refer a customer! Thank you to all the team members for making this a pleasurable experience for my daughter! provide you professional and ethical service. They will treat you with respect and be sincerely grateful for your business.
xpompeii
Feb 18, 2015
We, my husband and I, had a wonderful experience. Tasbeer was very helpful, patient and friendly and did his very best to help us through the Car-buying experience. We had the option to go with another car dealer, but decided to go with Mohawk Honda because of Tasbeer's professionalism, patience and personality. Thank you Mohwak Honda for this great experience. Thank you Kelly for all your help.
Robin
Feb 17, 2015
My entire experience at Mohawk Honda was excellent. Everyone was very positive and helpful. Mark Ellis was so patient and reassuring, and he was a pleasure to work with.
tstrann
Feb 17, 2015
Great overall from initial inquiry to final deal. Lindsay and Jeff Haraden were knowledgeable, friendly, listened well and executed quickly. I would highly recommend Mohawk Honda. I plan to use them for service and future purchases.
Cpignato
Feb 17, 2015
Mohawk Honda provided a great buying experience. The sales staff was very friendly and really take the time to not only show all the features of the vehicles but are very excited to show off vehicles that fit your needs. My salesman Camren was very helpful throughout the buying process and explained each and every step along the way. He also had answers for each of my questions whether they were about the vehicle, it's features, financing calculations or Mohawk's maintenance program. Other individuals recommended Mohawk to me because they had such a positive experience and I'm glad that they did.
gemtool
Feb 16, 2015
Lindsey Haraden was a pleasure to work with. She answered all of our questions, was attentive to detail and very courteous. She is an excellent sales person.
Sam
Feb 16, 2015
I am very happy with the service I receive at Mohawk Honda. I have recommended them to friends and family on multiple occasions and would definitely spend my money their again. Good Job.
Cindy
Feb 15, 2015
Nick Bonarrigo and his staff go above and beyond for their customers. What a great experience. I'd definitely recommend Mohawk Honda to everyone I know
Ninabina
Feb 14, 2015
Lindsey Haraden and Mike Nicholas were great great people to deal with.....very fair, very informative....great patience with us .....we were very satisfied.....we definitely will go back in the future to purchase another Honda CRV......
Jen
Feb 12, 2015
My 9 year old Odyssey finally decided it needed a rest. With help and advice from Doug in Service, we decided to go for a new one. Finances came through Christmas Eve, less than 2 hours prior to MH closing. Camren and Kelly and everyone involved went above and well beyond, pulled a miracle, and made it possible for us to bring our new Odyssey home on Christmas Eve. We felt like VIPs. Many thanks.
Beth Pratt
Feb 11, 2015
I had an Amazing experience working with a man who really knows what he's doing. Ryan Rocheleau is the #1 guy there at Mohawk Honda. It was wonderful because before we went down there my husband told Ryan on the phone just what we were looking for. When we walked in the doors at MH he had a list of Pilot's and prices. He was very organized from the start. For the first time buying a car from a big dealership I cant say I would want to go anywhere else. The service by all the employees there was just so welcoming and bitter sweet. Thank you Ryan Rocheleau for the best experience of car shopping there is imaginable. We are so happy with our truck and very excited to know we will have a nice safe trip on vacation this year. We will be back to do more business with you. If anyone is looking for a new or certified pre-owned i will definitely recommend looking into go to Mohawk Honda.
bonney
Feb 11, 2015
I had a great experience purchasing my first newer (2012) car, a Honda CRV. I had some trepidation about going to a dealer, and felt ignorant of how the financing process worked--my antenna was up for getting scammed. As a woman, I also didn't want to get "mansplained" if you know what I mean. However, I can say Kurt Montanye and Joe Vita immediately put my anxiety to rest. They walked me through the process in a way that thoroughly answered all my questions as competent, respectful, and experienced professionals. I was especially appreciative at the little things they did to make it an exceptional experience- immediately following up on any small question I had, giving an accurate timeframe for when the financing and service work would be completed and the car would be ready for pickup, and Kurt even going way out of his way to pick my husband and I up from home since we needed a ride to get to the car! The motto of Mohawk Honda says "We go out of our way to please you," and that certainly happened in my case.
Dan
Feb 11, 2015
I never write reviews but I want to write this one to Mohawk Honda, to thank them for their honesty on my car repair. I went to two reputable car repair shops they told me I probably needed struts. Having some knowledge of my own I told the one shop to check the sway bar bushings. They said everything was tight, so I decided to put struts on the back of my Element The problem I was having was noise under my Element a clattering noise. I thought it might be the bushings, they told me no. So I trusted them and put the struts on. This didn't get rid of the noise. So I went to Mohawk Honda they said they don't think its the struts and they said that the sway bar bushings were loose. They told me we should start there. They did the front and the back it cost me $120, problem solved, sounds and rides like brand new. Thank you again Mohawk Honda, thanks to Lisa and Doug in Service. Saved me tons of money I should of went to Honda in the 1st place lesson learned
Peepa
Feb 11, 2015
I just wanted to express my thanks to Mark Ellis and Nate Gagnon, for their efforts to make our buying a car such a pleasure. Especially Mark Ellis.When we arrived at Mohawk Honda-Scotia, Mark Ellis came out to greet us. He did not push us in any way. We told him what we were interested in and he sat us down and went right to work to see if he could accommodate us. We were put at ease immediately, which made the entire experience very pleasant. Mark even offered to take care of returning our lease to another dealer, helped us with our selection and took care of all the details which we had, probably more than the average customer. Even at his busiest time he did not neglect to inform us where we were at and told us he would take care of everything. He probably didn't realize what that meant, in our case. But he came through with flying colors. I am sure that I made him crazy with questions and details of our purchase. He never ran out of patience and remained pleasant through the entire transaction. If he didn't have an answer to our questions, he went and found out the answer right away.It so happened that I have an acquaintance that Mark also knows. We joked about all had growing up. This made for a very unique relationship, between Mark and I and he still maintained his business manor.As a whole I do want to say that I am impressed with Mohawk Honda and the Pilot we purchased. I am a diehard GM person, however, this pilot is very impressive. Who knows I might make a switch on my next vehicle. I have a 2008 Cadillac CTS that I am crazy about, but driving the pilot has definitely got my interest. It has only been a few days, but I like what it is so far. Service is very important to me and hopefully Mohawk Honda will not disappoint me, when the time comes.Anyway, my compliments and a Big Thank You to all who participated with our purchase. Yours truly, Ralph and Marita DeCarlo Amsterdam, NY
Pete
Feb 11, 2015
Brian has worked with my wife and me since 1999. He is enthusiastic, well informed and entertaining. His honest answers to our questions and concerns have made us feel great. And, did I say he is enthusiastic, well informed and entertaining? A tribute to Mohawk Honda and the community. Sandy and Pete
Steffi24
Feb 11, 2015
Brian was awesome! He sold me my first Pilot and Brandi contacted me regarding the Pilot Loyalty program to put me into a newer, better model. Brian was very accommodating as I have a busy schedule and had my car ready for me at my convenience--and quickly!
zdebartolo
Feb 11, 2015
To all of you at Mohawk Honda, and especially Mr. Ellis. My wife and I can't thank you enough for everything you did to make the purchase of our CRV possible. We have looked elsewhere, but nowhere else in the capital district have we felt more like a friend or family member rather than just a customer. Given the hardships we have endured these past few years from Hurricane Sandy all the way to my daughter being diagnosed with a serious health condition, it is nice to know that there are still really GOOD people in this world. Not to get too personal but I am relieved to know that from the kindness you have shown to others I will be fortunate enough to have the means to help others. Aside from the many accolades of your devotion to the community I, on behalf of my family, wish to thank you for the exemplary service and professionalism Mr. Ellis portrayed throughout out whole transaction, and for the courtesy and accommodation of our special needs. He is a remarkable individual both in sales and in service going above and beyond to become engaged with his clients and working with the difficult situations for the betterment of all. These star qualities, exemplified through Mr. Ellis, not only make Mohawk Honda a signature dealership in the area but set it into a class of it's own when it comes to excellence in the trade. To all of you at Mohawk Honda of Scotia I truly can not thank you enough for your dedication to the community and for being such a valuable resource when it comes deciding big life decisions. Fortunately, with the help of Mark Ellis, this decision was easy. Thank you again and keep up the Good Works.Best Regards Zachary
Goldenone
Feb 10, 2015
My salesperson, Adam, was very helpful and knowledgable. I visited 3 other dealerships this past week, trying to find the right car and payments. Once I met Adam, I knew I didn't have to look any further. He understood what I wanted and what I could afford.. He was able to find me all the options I was looking for (and some I wasnt.......side mirror camera when I put the blinker on), plus got me $25 less a month, than one of the other dealerships who ran my credit. Great new dealership with friendly staff.
Joyce and Fred
Feb 9, 2015
Thank you, Brian McKenna, for getting us into our new CR-V so quickly! We really appreciate all the time you took to answer our questions, get our financing, and have our car starter installed all within two hours so that we could drive our new car home! We love it! We just love the atmosphere at Mohawk Honda, Brian and every staff member we came in contact with went out of their way to be friendly and make us feel comfortable. Brian, you took all the stress out of buying a car!!!!! Also want to thank Riley for spending time with us at delivery and going over the car settings with us and answering more of our questions. We will highly recommend Brian and Mohawk Honda to our friends.
Sausto
Feb 9, 2015
Lindsey was great and such a help with our recent Honda CRV purchase. The dealership is professional and friendly. Lindsey is extremely efficient and knowledgeable.
julie
Feb 8, 2015
I got a Honda that was just the right car for me, thanks to Geoff. He went beyond just selling me a car, awesome job!!
jeffmore
Feb 7, 2015
John and the other staff were very helpful. Quick. Honest. Good coffee. Cookies too. Thanks to everyone! The experience was much faster and friendly than at other places.
Chrissy
Feb 7, 2015
My husband and I have dealt with many dealerships. Mohawk Honda's Ryan Rocheleau and Amber Young were absolutely amazing to us!They had all the paperwork ready for us when we got there, had minimum time waiting in the show room, they were curtious, respectful and the vehicle was amazing. We look forward to doing business with Mohawk Honda in the future! Best experience ever!
jimkerwin91
Feb 5, 2015
The atmosphere in this dealership is just the first sign that you're in good hands. Personally I am the worst at making decisions, even when it comes down to what loaf of bread I want to buy. So when it came down to investing in a new car I was reasonably uncomfortable. They were able to walk me through and help me pick which car was right for me. Lidsey Haraden was very patient and gave all her efforts to make me feel comfortable. Her efforts proved to me that this was a dealership I could trust. Overall I am extremely satisfied with my experience in purchasing my first car from a dealership. They went above my expectations and I would suggest them to anyone!
CARAMA
Feb 4, 2015
Ashley Taber had been in touch regularly to ensure my continued satisfaction with my experience leasing a 2012 Civic from Mohawk Honda. Recently, with 6 months to go on that lease she asked if I might be interested in turning over my lease now rather that wait. When I said I'd consider that, she went to wok and within hours informed me that she could give me a great deal on a 2015. I made an appointment to come into the dealership in a few days, during which she would do preliminary paperwork.. From the moment I walked in I was greeted by smiling people asking how they could help or just greeting me. I was introduced to John Potenza who explained the deal they could offer me and amazed my by making the process seem so easy. He accommodated my request to have the premium all-weather tires that I had purchased only 3 months before installed on my new Civic. In a few hours I had a new Civic, a quote for insurance that could save me money and a warm feeling for the people who had worked so well together to make it possible.I have counted on the service department expertise for 15 years, and look forward to continuing that relationship in the months to come. Witnessing the cooperation between people with many different area of expertise working together to make sure I was happy was a good experience. And I have a great car!
Brian
Feb 3, 2015
I've been dealing with MH for years and have watched them grow for a while now...what the Haraden family has built over the past decade or so has been nothing short of amazing. From the top on down..owner to GM, sales to service they are first class. A plus...Cannot recommend them any higher. Thanks especially to Brian Mckenna my incredibly effcient all-star sales guy who has made all 4 of my Mohawk Honda purchases so easy and affordable.10 star dealership
k052080
Feb 3, 2015
This dealer is not close to my home, but it was worth the drive. I found their offer on my trade in to be more than fair, and far more than my local dealer would have offered. There was no haggle, it was a smooth straight-forward purchase. Initial contact was via internet and Leigh was prompt in calling me, not just sending me a generic email. I found the dealership to be clean, organized, and even had a play room for my small children. I walked out with a beautiful new Pilot, an extremely affordable payment, and a check in hand. Can't beat it!
Acyd
Feb 2, 2015
Went into Mohawk Honda to get pricing for a new lease. Ended up walking out with a new car, dealership was fast ,efficient, and had the best price. Ryan made the process easy and was a huge help.
debbie3119
Feb 2, 2015
I started searching online for used cars and got tons of options, but my trusted mechanic (20 years) recommended I go to Mohawk. Since I'd initially contacted them through their website, I was already in communication. The second I walked into the dealership, the vibe was amazing - warm, welcoming, but not at all pushy, and very different from other places I'd already visited. I was looking for a 2012 Civic that I could afford. My salesman, Mark Ellis, is absolutely fantastic. Before he even started to talk to me about a possible purchase, he took me on a tour of the facility so that I would be familiar when I need service. The entire place is immaculate and welcoming. He walked me through my options, worked with me on the trade in for my car (which was very old with lots of miles), and got me a deal that made me very, very happy on a car that I absolutely love. I honestly had gotten a price from another place that was slightly lower, but Mohawk Honda offered something even better - great service, great customer relations, and a real feeling of being valued. It's well worth $8 extra a month to feel that kind of connection Mark not only helped me find a great deal, he connected on a personal level, making me feel appreciated as a person, not just as a customer. I met various other staff as well, and they all are just as special. Mark has been constantly available, I've emailed him a few questions, just getting acclimated to a different car, and he responds quickly, kindly, and with all kinds of assistance. I would highly, highly recommend this dealership and Mark Ellis individually to anyone, without any reservation at all. Don't settle for other places. Go here and check it out. You be very glad you did.
sabota9
Jan 29, 2015
We have purchased 3 cars previously from Linda at her previous dealership. Knowing her trustworthy professionalism and knowledge we felt very safe dealing with her. We found all the staff eager to help and friendly without any pressure.
Sharivoce
Jan 29, 2015
Car issues are stressful. My car died 20 miles from my house in 5 degree weather. I had a car full of teenage boys and asked a stranger to jump me. Long story short, the car needed to be towed to Mohawk Honda because it was unable to be jumped. This caused me stress...along with tears...out of complete frustration!! My first call was to Nick Bonnarigo general manager. He was calm and so helpful.. He directed me to Lisa Valentino! Lisa handled everything perfectly!! I NEVER expected such outstanding service. It exceeded my expectations x1000! Thank you!!!! I will tell my story to anyone who wants to listen. ??
kayak33
Jan 27, 2015
We had such a wonderful car buying experience at Mohawk Honda, from my initial phone conversation with Brandi Chenette (who was very friendly and engaging and who worked hard to get me what I wanted/where she needed to be) to Trish Plagenza (who was straightforward and made the deal work) to Frank Cupernall who is a very friendly, competent, sincere, person who did a superlative job in dealing with us and explaining things about the car as well as answering the myriad of questions I had. He was very patient and understanding about what I wanted and how picky I was in my need to eradicating a stain on the seat and the scratches that were on the car. He mother-henned (in a good way) the car as it went through the reconditioning process, checking up on it and making sure that it was perfect when we picked it up. If there was anything he couldn't answer right off he made sure he got me the answer. I was very impressed indeed. And I don't impress that easily! AND he did this all with a wonderful sense of humor! I was actually so impressed I presented him and the internet team with a special lemon pound cake when we came to pick up the car. All three staff we met were top notch, excellent employees. You should be VERY proud of these three. KUDOS to them all! This was The Most Enjoyable car buying experience I have had over the past 40 years! Thank you All Very Much!
coachtorres00
Jan 26, 2015
My dealer made me feel comfortable and overall trustworthy of his knowledge. Walking in the doors I never felt pressured by Ryan one bit. He allowed me to look around and gave me the ability to talk when I needed. Ryan suggested an alternative to what I origionally was looking for in a deal and saved me money! I cannot thank him enough for his outstanding service, and giving me the trust to cone back!
Colton
Jan 26, 2015
My father and I worked with Mike to purchase my used 2012 Civic. Mike explained the car well and was very nice to deal with. I would absolutely recommend going here to buy a car.
Pat
Jan 26, 2015
I don't like to get bombarded by sales people when I am looking, Ryan Rocheleau just said hello, can I help you with something; when I said we were looking he backed off - thank you so much!!. A former student was looking for a car & when she finished looking we sought Ryan out for help. He knew that a sale couldn't happen until the end of the month, but spent time with us even taking her for a test drive. We went back a week later, and again he spent a lot time with us - listening to what we wanted, went for another test drive and gave us an option that would save her money as this was her 1st car. So thankful that Ryan was the the 1st person we encountered and he allowed us to look. He treated both of us as though we had known him forever. Thanks!!!! Oh and by the she loves the car!!
Lori
Jan 25, 2015
Mohawk Honda was amazing at getting me in what I wanted! Staff was wonderful. ..all around Great experience! Thank you Brian McKenna Michael Sparanza and Greg for a wonderful day!
JudyS115
Jan 23, 2015
I have been working with Lia Honda, specifically, Mark Ellis for several years. He was a beacon of hope after having several awful experiences at other area dealers. So obviously I panicked when I tried to contact him about my lease ending and was told that he was no longer at Lia. Thank goodness that with the internet, he wasn't lost for long. Yesterday I leased a Honda CR-V from Mohawk Honda, Mark's new home. It was my first experience at Mohawk and it was a great one. Everyone was friendly and happy. I could tell they genuinely enjoyed their jobs. I had the pleasure of meeting the General Manager, Nick Bonarrigo, who told me about the charitable causes that Mohawk supports. It was refreshing to spend the afternoon in a clean, spacious dealership staffed by friendly people. Of course I drove off the lot with my new lease because Mark always gets the job done. Not only does he get the job done but he does it with no hassle (no haggling, no bluffing, no grandstanding). He is very straight forward when you tell him what you want and what you can afford. Again, the experience was refreshing and I highly recommend Mohawk Honda. - Judy
Pat
Jan 22, 2015
I had a great buying experience at Mohawk Honda. I walked in after stopping at two other car dealerships. Ryan Rocheleau greeted me and offered many different buying options. I ended up purchasing a new Honda Pilot even though I was looking for a pre owned. I will recommend Mohawk Honda and Ryan Rocheleau to friends and family!
Jen S
Jan 21, 2015
Leased my 3rd Pilot this weekend. My husband has a 13 Accord and my sister has a 14 Accord, all from Mohawk. The experience is always painless. Micah Toncone was our fist sales person, then Lindsay Samela, now Mike Bennice. I love walking into the showroom and so many recognize us and stop to chat. I'm already looking forward to coming back in a few years.
AngelaRosetti
Jan 21, 2015
I just picked my awesome new Honda Civic from "Rush" at Mohawk. I am so happy! They were amazing to work with, and I would go back there in a heartbeat and send anyone there!
Christinamrie
Jan 19, 2015
Today, I bought my third Honda Pilot and the experience was yet again wonderful. This is the 2nd Pilot that I have bought from Mohawk and my husband is on his second CRV from Mohawk. I obviously love the Pilot, as I keep buying them, howevere Mohawk's customer service and friendliness is awesome. I had my VERY active 4 year old with me today, not the ideal situation for picking out and purchasing a vehicle, however sometimes there is not another option. My salesman was Ryan Rocheleau and he made me very comfortable and was very accomodating to my son. I was not comfortable signing papers while my son was in the playroom without me, so Ryan had him bring a bunch of the toys out to his desk and let my son play Super Heros on his desk while we went over the papers. Ryan was very patient and made me feel very comfortable and even helped include my son in picking out the color of our new Pilot. Overall it was a great experince and Mohawk Honda has proved yet again to not only be a great dealership but is also a great family-friendly dealership. We will continue to buy our vehicles from Mohawk and recommend them to our friends and family.
gellygel
Jan 17, 2015
I had a great first car experience at Mohawk Honda. Ryan was a big help and went above and beyond to help me choose the best fit for me. I am very happy with my new car and glad I was able to have this experience with such a great salesmen.
bigrossman
Jan 15, 2015
the service was great. but Mike told me my Honda was a year newer on test drive. But it worked out .still I wonder if it was the old sales bait and switch .I talked on the phone with mike before I came in the next day and he said he had the 2013 silver on lot exl so when I got there were was it.also I tried to call Lindsay and so far no call back. But I love the car!
sd126
Jan 12, 2015
This was the second car I've gotten from Mohawk. I live out of state now but chose to continue working with Mohawk because the employees there have always given my family and me excellent customer service. Lindsey Haraden and Chris Angley were exceptionally helpful in helping me navigate the process of leasing a car from NY and registering it in a different state. I will definitely keep my business with Mohawk in the future!
Tennis lover
Jan 11, 2015
This is my 5th Honda that I have purchased at Mohawk Honda. Mohawk Honda sets the bar high on their customer service. Whether in sales or service, I feel like I am always treated respectfully.
Theresa K
Jan 9, 2015
Buying a car from Mohawk Honda was a completely satisfying experience. From the first contact on the Internet with Tricia to buying a Civic Hybrid from John Potenza then closing the deal with Lindsay, I felt I was in the best hands possible. I just purchased the car 3 days ago and love it so far. I will recommend Mohawk Honda to anyone purchasing a car.
fdc99
Jan 9, 2015
Recently found a pre-owned car we were interested in at Mohawk Honda while searching the internet. Lined up an appointment through Ashley Tabor, who had us work with Lindsey Haraden on the sale.The car itself (a Subaru from a Honda dealer) was more than reasonably/competitively priced.A few minor problems arose, but were dealt with immediately when brought to Lindsey's attention. Lindsey even went above and beyond to retrieve some missing items from the original owners, along with always ensuring we had a positive experience.Overall, couldn't ask for anyone more professional and personable then Lindsey and Ashley or anyone else we dealt with at Mohawk Honda.
bmojor925
Jan 8, 2015
This was only the second dealership I went to and knew I didn't need to look any further. Everyone was a pleasure to work with. They didn't make me feel bad about my credit being less than stellar. Everything was handled quickly and professionally. I didn't leave there feeling like I was taken for a fool. Truly a great experience.
cmissenis
Jan 8, 2015
Lindsey gave me her cell phone number so that I could contact her anytime I need help or have questions about our vehicles. Her energy and enthusiasm is wonderful. Its nice to know that customer service is a priority for her and Mohawk Honda.
wjp999
Jan 8, 2015
Back in 2006 we purchased a new CRV from this dealer and had an excellent experience so we decided to return in our quest for a later model one and to trade our Civic.. Our experience this time was equally as good--very friendly and competent served. They seemed to value the fact they we were returning customers and had to travel 15 miles to the dealership. Jimmy, our sales rep was very responsive and effectivein answering questions or getting them answered. We would come back again and recommend Mohawk to our friends and family, and have.
kwhalen401
Jan 8, 2015
I had a great experience with Mohawk Honda last year when I leased my 2013 Honda Civic with Lindsey Haraden. She was friendly, super helpful and able to get me a great deal. Now, one year later, Lindsey called me to check up and see if I was still enjoying my new civic. Not only did she call to check up, but she even reminded me about my upcoming inspection! I couldn't be happier with the service I received from Lindsey and the whole Mohawk Honda team, really exceptional!
deshaw01
Jan 7, 2015
I purchased a used Honda Odyssey from Mohawk this afternoon. The staff, from my sales representatives to the folks who work in the office or detail cars was friendly, positive and very professional. Mohawk Honda seems to hire and train very customer focused people who work hard to create a positive experience with each interaction. The dealership came in with a good initial price for the car, and further negotiated with me to reach a very reasonable final settlement. It was clear they were flexible and serious about trying to win my business. If you are in the market for a car, I would recommend speaking with Jason Cooper, Leigh Keller and Brandi Chenette.
wbrown3344
Jan 7, 2015
I just leased a 2015 Honda Accord, heated leather seats, sunroof etc. and had a tremendous experience working out a good deal with Jame Knowles. He was honest, forthright and most of all willing to work with us to make a deal. General Manager Nick Bonarrigo was nice enough to stop by and say hello and even helped us work out some details. I would recommend anyone looking to lease or Purchase a Honda stop by Mohawk and ask for James Knowles
JES
Jan 3, 2015
My first suv,2015 crv-ex. Happy New Year to me. This was our 3rd dealership and they made the best deal? Friendly staff. At the end Riley explained all workings inside the car, a real tekkie.Best wishes to all at Mohawk Honda. JES
DJN
Jan 2, 2015
I just leased a new 2015 Honda Civic EX-L. I have owned and driven a Honda vehicle for over 25 years, however, this is my first experience with a lease. These cars last forever and are very dependable. Service at Mohawk Honda is excellent.I cannot say enough about the salesperson I dealt with. Linda Vasko was excellent to work with. There is something about Linda that makes you feel comfortable when talking with her. She is knowledgeable, helpful and professional. She took the time to explain my various options of purchasing versus leasing and I never felt rushed. Thank you Linda!I have always spoken highly of Mohawk Honda and will continue to recommend them, along with Linda, to friends and associates.
BJL
Dec 31, 2014
We just purchased a pre-owned CRV from Frank Cupernall at Mohawk Honda, and it was actually an enjoyable experience. Frank managed to include all of his sales pitches in a clear and persuasive way yet remained friendly and was never annoying. He had all the important facts and answers to our questions, and got us an excellent deal.
CourtneyJ
Dec 31, 2014
Mike Martin was so helpful and easy to understand when I was looking to lease a car. He took the time to walk through every step and explain all aspects of leasing and selling cars. After purchasing the car, Mike came out and set up all the technological aspects of the car and walked us through the usage process which was so helpful. Mike was personable, funny, smart and overall great to work with. Mohawk Honda was amazing to work with.
shannon50
Dec 30, 2014
Working with John Potenza and Leigh Keller was a pleasure. They both went out of their way to ensure that my experience with Mohawk Honda was a positive one. Each took time to ensure that I understood the process and was comfortable with the choices I made. I would wholeheartedly recommend them to anyone interested in buying a new car.
hsc355
Dec 30, 2014
That is the slogan of Mohawk Honda and they sure did. Best car buying experience ever. Tim Pilipovic and Lindsay Semela made the car buying experience painless. A number of the staff congratulated us on our purchase even though we didn't work with them. This is a top notch organization. I'll be back and will tell all my friends that they should buy their next car at Mohawk Honda!
longtimehondaowner
Dec 30, 2014
My wife and I just purchased our first Honda Accord from Mohawk Honda after being Honda owners for over 25 years! Mark was previously at Lia Honda and now he is at Mohawk Honda and they are lucky to have such a fair, honest, sales person. He is by far the best sales person we have dealt with!! Although we live close to Mohawk Honda we never were able to the best deal there, until now. Mark is definitely a sales person with the customer interest in mind. He took the time to explain all the options we had. He discussed the various models, features, and various intensives and listened to us and helped us make the best choice based on our needs, driving habits and pocketbook. I will be sure to recommend him (and Mohawk Honda) to our friends and family.Thanks Mark!
honda.lover
Dec 27, 2014
BRIAN McKENNA and GREG JOHNSON are true professionals who made my used car-buying experience a smooth and enjoyable one. Once I made up my mind, the whole process took just a couple of hours from start to finish. JOE VITA did a wonderful job taking care of the financing aspects of the sale. (Mohawk Honda even has an Allstate Insurance Agent on the premises to handle car insurance - very convenient!) RILEY SMITH was very courteous and helpful in taking care of several miscellaneous odds and ends along the way. I will definitely recommend Mohawk Honda to my family, friends and associates because of their exemplary salesmanship.Thank you!
danaccord
Dec 26, 2014
Traded in my 1999 Honda Accord to buy a 2012 Honda Accord and the experience was both professional as well as courteous. I would recommend the dealership as well as the salesman.
vvtire
Dec 25, 2014
Good experience with fast results. We had to find a replacement car due to an accident. The whole process took under a week and that is with the delay in getting the money from the insurance company.
mjtiscione
Dec 24, 2014
We purchased a Civic at Mohawk Honda this past week, and the experience was outstanding. We worked with Jen DiCiero, who was incredibly nice and helpful, and made it work to get us into a really great car that I'm definitely thrilled with. This won't be the last car that I'll get from here. Thank You again, Mohawk Honda, and thanks Jen!
John
Dec 23, 2014
Travis spent a busy Saturday with my wife (Jean) showing her the 2015 Honda CRV. He gave her a very reasonable sales offer. Her husband (John) returned on Monday and the discussions continued. An agreement was reached that evening and my wife was able to drive away 48 hours later with a new car and an excellent automobile loan rate of 1.79%. Travis made the process quite simple! My wife does all the driving now, she loves making right turns and having the camera show her the blind spot.
AJ
Dec 23, 2014
It was fast and easy. And everyone was very friendly.I would never go any other place for and oil chqnge. Jeremy Ecker was very friendly and did a great job if taking care of me.
2015 Civic
Dec 22, 2014
Mohawk Honda had the car we wanted in stock, met the lowest price we could find in the area, had the professionals on site to prep the car, get the insurance card from our company, get the registration and license plates from the state. We were in and out in 4 hours. We got no pressure from anyone, in fact, Brian, our salesman, let us use his cubicle in private to call the other dealers and confirm their lowest price. Scott, out internet contact, was refreshingly candid and honest and set the tone very nicely for the way it would be when we got there.
Robbb10
Dec 22, 2014
I began working with Ryan in early September and he followed up with me recently just gauging my interest on a lease as we spoke about. He worked with me through several different financial scenarios and ultimately helped me make my final decision on a 2015 civic. He was great to work with and never felt rushed or pushed into my decision. I highly recommend seeking Ryan out if you go to Mohawk Honda looking for a car.
Brian
Dec 20, 2014
This was my 6th car that I have bought from Mark Ellis.I have followed him from Lia Honda it has been a pleasure always doing business with Mark.He was very professional,friendly.I would highly recrommend mark to anyone of my family and friends.
Shagofah96
Dec 19, 2014
I went there with one expectation and walked out with everything i was looking for! Great and amazing service full respect from the employees! I would deffinatley come back and reccommend to others!
jnark
Dec 18, 2014
It was an amazing experience. Nick and Linda were so helpful and knowledgeable. I felt comfortable with my purchase and knew I was getting a great deal.
MBE
Dec 18, 2014
I live in Seattle, but also spend time on the East Coast. So, I needed to purchase (or lease) a car long-distance. My wife and I researched options (we wanted a small SUV - first choice was the Honda CRV - but we also looked at Mazda, Subaru, and Ford). We test drove cars in Seattle (the dealers were very helpful when we told them our dilemma), and then went online. We had good contacts with a number of dealers, but Leigh Keller was terrific. We mostly communicated via email because it is my preferred method. I appreciated being able to discuss specifics and negotiate via email. We felt very comfortable with Mohawk Honda and Leigh, and later also with Brian McKenna. There were genuinely friendly, completely professional, and efficient. We finalized the deal online and on the phone. When we came in the other day to pick up the car, It took less than 20 minutes! Brian was super helpful, and we drove away with a brand-new, 2015 Maroon CRV - the perfect car for us.We will definitely be back in 3 years to arrange our next lease. Thanks Mohawk, Leigh, and Brian.Mike E.
hitcmr93
Dec 17, 2014
This was my first car purchasing experience and I am 100% pleased with Mohawk Honda and I forsee continuing a relationship with them! Couldn't be happier with my Civic! Thank you Ryan and John!
AceyRose
Dec 17, 2014
The folks at Mohawk Honda have taken great care of me over the years. My next Honda will definitely be purchased from them. Service is excellent and the people that work in the service department are top notch!
Regan
Dec 17, 2014
Mark Ellis & Ashley Taber very friendly, courteous, professional & efficient! Very pleasant experience. Mark Ellis and Mr. Barber, in financing, possess calm demeanors. Felt no pressure!
trev
Dec 17, 2014
Chris, my sales agent, was easy to get along with right away, as was Hus manager Greg. Both were eager to sell as us expected, but neither were pushy or dominating. After 5 hours of hard work all was well and I went home with an excellent deal and an even better Honda cr-v. Thanx guys
Sbouzidi
Dec 16, 2014
Thank you Ryan Rocheleau for an really nice car buying experience.It's nice to come out of a dealership with the sensation that one did well
jessica12strang
Dec 16, 2014
I had a great experience at Mohawk Honda. I went in knowing exactly what I wanted and Jason did an awesome job taking it from there. He worked with me to make sure I was comfortable with the decision without feeling any pressure. I am very happy with my new Honda and the service at Mohawk. Ask for Jason, he's great!
Sarah "Loving My New Car" K.
Dec 16, 2014
My husband and I stopped by Mohawk Honda knowing what we wanted but not sure if we would find what we were looking for. Expert salesman Geoff Raylinsky was extremely helpful, showing us right to the car we needed and he was completely straight with us on facts and figures. Every question we asked was answered, every concern addressed. I feel we got a great deal. Thank you so much!
ciacoach1
Dec 16, 2014
This was my first car for my family for my wife and my little one and they really took care of us. Mohawk Honda and Mark Ellis was willing to show us whatever we wanted to see and was not pushy on what decision we made. Had amazing used deals and helped us find a car that was exactly what we wanted. Our dealer Mark was great, amazing personality, went above and beyond to make sure we felt comfortable and was always looking at our best interest. We came in looking at a Nissan Xtera that was one heck of a deal and thinking about a CRV. So we test drove the Xtera and it just wasn't for us. Mark went way out of his way to have us look at the car shoveling the snow off it and bringing it from another lot farther away. At the end of the day we really wanted a CRV. We didn't need anything with bells and whistles just a basic AWD CRV. Mark was able to find us an incredible CRV used with low mileage that was fully loaded with all the extra fun stuff! After deciding to make the Purchase we got to sit down with Lindsay and really help us finance a great deal! She also helped us make a great decision on protecting our car. Overall just so pleased with Mohawk Honda, Mark and Lindsay. All staff would go out of their way to great us and made sure we felt comfortable. I own a business and will most definitely be recommending all my clients! GREAT experience!!
dekorn
Dec 15, 2014
After a day of small SUV shopping at different dealerships (Suburu and Honda) we ended back at Mohawk Honda because of the friendly staff (every Honda employee said hello, opened doors, and ensured our comfort), the clean facility, and the drive to make the deal without the pressure tactics. We were there on a Satuday and then on a Monday and the dealership on both days was so full of customers one would swear a commercial was been taped. Others found out what we discovered. We highly recommend Mohawk Honda and Linda Vasko, sales person.
shelby897
Dec 15, 2014
After a car accident my car was totaled and I had a limited amount of time to find a new one. Car buyer's nightmare! Adam Dorn was fabulous at helping me find a certified used Honda that I was confident was a great deal and a quality car. They handled all the financing, insurance and DMV documents as well. I was so happy with my purchase that I went back a few months later to have a car started installed. The service was as exceptional as the sale.
Teresa1051
Dec 15, 2014
Quite a few years ago, I was looking for a standard Element. I called every Honda dealer to see if anybody had one. They all said no, thanks for calling. Then I called Mohawk and Brian McKenna answered. He did not have one but said "Wait! Aren't you going to give me a chance to get one for you?" The rest, as they say is history. He got me my Element (my beloved Gladys), that I happily drove for almost 10 years. Then I bought a CRV for myself and another used vehicle for my son. My last purchase was a CrossTour, that I am absolutely loving. When my daughter is ready for a car, we will be going back to see Brian. I cannot see myself EVER dealing with another sales agent. Brian is a great guy and a huge asset to Mohawk Honda, Boy, am I glad he answered the phone those many years ago.
leah1031
Dec 15, 2014
We were looking to trade in my Lincoln aviator for something newer. Adam got exactly what we were looking for and gave us all our options. We were truly impressed with his service! We decided on a Honda Pilot wich has served us well. Thank you Adam!
giaimov
Dec 14, 2014
From the initial phone call to schedule appointment to the final transaction was a pleasant experience. This dealership is very accommodating and their service to their customers is unsurpassed. I will continue to do business with them.
spopaul
Dec 14, 2014
I called them for an appointment after having a bad experience at another area Honda dealer that I have gone to for years. They got me in right away, found the problem, and fixed it in record time. Everyone was super friendly and helpful. Mohawk is definitely my new go to Honda dealer.
brynn31
Dec 13, 2014
Amazing place to do business. I had worked with another dealer for years but when they weren't willing to locate a car for me, I stopped by Mohawk after work one day. They got me the car I wanted at the price I wanted! Easy breezy. I recommend them to everyone!!
david.anthony.5268
Dec 12, 2014
Ryan Rocheleau was wonderful! I was recently in an accident that totaled my car and set me back a couple of steps, but Ryan understood my situation and took it into his own hands to find a vehicle that works for me. I could not be more pleased with my 2009 Honda Accord and all it's features, and made a new friend in the process! Mike Speranza was also so great to deal with, and not only helped me with the financing, but also explained what I needed to do to succeed in future endeavours! Mohawk Honda is the place to go for sure!
sbcrtm66
Dec 12, 2014
Jeremy was very helpful when I brought my 2014 CRV in for routine oil change and maintenance. I appreciated that he took the time to demonstrate how to reset the tire pressure. I was happily surprised that my car was serviced in only one hour. I've dealt with other area Honda dealerships and Mohawk is tops in my opinion.
travlr
Dec 12, 2014
This was the second vehicle we have purchased in the past 6 months. In June we bought a Subaru. At that time we compared Honda/Subaru and Subaru won out. This time we were comparing that same. The 2015 Honda has made enough changes that came out on top. We are long time Honda owners, and as long as Honda keeps up the exceptional quality, service, and overall experience we will continue to be! Linda Vasko has been, by far, the best sales person I have had to deal with in all of our past car sales negotiations. She is honest, up front, and a genuine! The pie was exceptional, Linda. Thanks again!
Ellie521
Dec 11, 2014
Brian was great and helped me choose which of the coupons I had gave me the best deal. He was respectful and friendly and explained in plain English what needed to be done and why. I felt like a real VIP!
bobby9387
Dec 9, 2014
Ryan helped me get into my first brand new car and hooked us up with a great deal. He also took time to show me everything the car could do, which is pretty impressive. I would strongly recommend any first time new car buyers to go see Ryan!
Brian Daley
Dec 7, 2014
We just bought a 2015 Accord coupe from Ryan Rocheleau with help from Greg Johnson and Nick Bonarrigo. We received excellent customer service from everyone at Mohawk Honda. I have purchased over 50 vehicles over the past 35 years, most of them new and I can say that this was one of the best buying experiences ever. I highly recommend this dealership!
Mbarker005
Dec 7, 2014
Thanks Linda Vasko for taking such good care of us once again! We would never buy a car from anyone else. Your caring and professionalism is so appreciated Love the Civic and the Pilot. Hopefully we will see you soon. Paul and Michelle Barker
lesandrob
Dec 6, 2014
We were very happy with our sales guy Ryan and the whole experience of buying. We never felt pressured by him into buying. He was very friendly and patient. Thank you Ryan R. It was a pleasure dealing with you.
hondacr500
Dec 3, 2014
I brought my vehicle in for service and ended up purchasing a new vehicle from Jason. No sales pressure was involved, I was interested in a specific vehicle and he showed me what they had and it was a done deal.
Nick914
Nov 28, 2014
Everyone was 100% a pleasure to work with. They were kind and really did care about our experience at the dealership. This is the first time I've ever owned my own car, and they made everything quick and easy. I wasn't expecting to drive off the lot with my new car for a few days; they had the car by good chance, and the rest of the process took about 2 hours, paperwork and all. For once I'm looking forward to going back to my dealership in the future!
nick.solomos
Nov 26, 2014
We went to see about a 2015 CRV on Saturday 11/23/14. Our current car a 2012 Kia Optima EXGDI lease wasn't ending until 4/15. I didn't think we could make a deal because I had too many months left in the current lease. But to my surprise the the Dealer was willing to give me the money to pay off my current lease and we negotiated for a 2015 CRV EXL. The Salesman assigned to us was the best Salesman I have ever encountered in all my years of buying or leasing cars which is many. To make a long story short ,we negotiated what I consider a fair price and we leased the car. The car was delivered the following Monday. The Salesman went over all the features and synced our two cell phones. The only thing we didn't get was the window sticker that gives all the details of the car. When I called the Salesman about this he was surprised it was not with the papers given to us but is in the process of trying to run it down and will give me a copy of one from a similar car if he doesn't find it. This is ok but anoying to me.Overall I am glad to have done business with this Dealer. I think they are honest people and we really liked the Salesman.
Researchunter
Nov 26, 2014
Jason was very helpful getting the car I wanted and not pressuring me to take the color I didn't want. He called me frequently to keep me updated on the status \arrival of my new car. Request Jason Sanabria at Mohawk Honda. I would definitely purchase a car from him again.
sf0629
Nov 26, 2014
Hands down the best first car purchase/experience. Everyone went above and beyond expecations to give me a hassle free experience in two day none the less! Can't thank them enough. I will most definately reccomend mohawk honda to anyone.
rjh814
Nov 25, 2014
I had a great experience purchasing my first car from Mohawk Honda. Everyone there was very helpful and knowledgeable throughout the whole process. Mike Martin made everything very enjoyable and was able to answer all of my questions. If you are looking for a fun and easy car buying experience, then I would highly recommend Mohawk Honda and Mike Martin.
jsassojr
Nov 25, 2014
A friend recommended Mohawk Honda, given I was looking for a small crossover SUV (Toyota RAV4 was the other I was looking at). I went to see sales manager Scott Risley and sales rep Frank Cupernall, who did a great job attending to my needs and were not pushy (something I hate when I go new car shopping). Looked at a 2014 Honda CRV EX and did a test drive; super ride! Never one to purchase a car with an extensive number of features, but this one had all I needed and more. I drove it home last night and prepared for the impending snow storm this week. I would highly recommend folks see Scott and Frank for their next new car!
tracy.dussault
Nov 23, 2014
I had heard great things about Mohawk Honda, so I decided to check it out. I had only planned on getting information about leasing and I ended up walking out with a great new car. Lindsey Haraden was awesome. She explained everything about leasing process to me and about the car I was interested in, the CRV. I never knew the process could be so easy. I had only 2 requirements for my car and it was a sunroof and dark interior. We then we went for a test drive. I immediately fell in love, At no point during my visit my Lindsey or any other the other employees pushy or overbearing. It was the complete opposite, it was such a positive experience. I wish more sales associates were like Lindsey, she made my experience one that I will not forget. I will not be buying from any other dealerships in the future. I would recommend Mohawk Honda to anyone looking for a great car buying/leasing experience.
Karen Gonda
Nov 22, 2014
James Knowles asked the right questions, listened attentively and made the car buying experience easy. I would highly recommend James and Mohawk Honda to anyone.
jimedw
Nov 21, 2014
I bought a 2014 Odyssey from Mohawk. The Sales department was great. They answered every question and gave me a fair price. Geoff and Nate were great.
ptv22
Nov 21, 2014
I recently went to Mohawk Honda and was greeted by Jason Sanabria at the door. He was very polite and attentive. Good explanation of the two vehicles I was looking at and timely with my questions. Jason provided excellent customer service and made for a very easy transaction in leasing my new car and trading in my old one. I would highly recommend working with Jason at Mohawk Honda. He is a committed worker who will help to make your car buying experience smooth and easy.
jbrady58
Nov 19, 2014
My wife and I were in the market for another used vehicle.We need to have 2 reliable vehicles as we both work full time.She had already leased a 2014 Focus.I needed to trade in the 07 Rendzvous i had purchased for Mohawk Honda 2 years ago.It now had 124000 miles on it and was costing a lot to maintain.We had known Linda from her sales work at another dealer and liked her a lot. We really cant say enough about her dedication in helping us find the right car for us.We ended up with a 2012 Ford Fusion with 23000 miles on it with ALL the features we like and wanted. Mike did a fantastic job setting up the financing.He did offer us a very nice extended warranty plan.However he was not pushy about it.We very much recommend Mohawk Honda. IF I wanted to be picky about anything it is the test drive.Some dealers insist that the sales person must go with you.Which Mohawk does.Many do not,which my wife and i prefer.{we did like having Linda with us}. The length of the test drive is also too short.And no chance to get up to close to highway speed.Which we have been able to do at our other dealer{wifes Ford}.Still this was ,as last time,a 5 STAR experience!! To bad we can't turn our Ford lease into a Honda dealer.
kret321
Nov 19, 2014
I have bought many new cars over the years. This was one of the best experiences I ever had buying a new car. There was no pressure. My salesman was very knowledge. We didn't have to go back and forth to negotiate a price that I was comfortable with. I would definitely recommend Mohawk Honda and salesman Mike Bennice to anyone I know in the market for a Honda or new car. Keep up the good work. See you in three years.
Brian Terry
Nov 19, 2014
I was greeted by Jason Sanabria at the door who was looking to assist me. I told him I was looking to purchase a new vehicle and trade in an old one. Jason was great to work with. He provided excellent customer service and was professional and personable throughout the entire process.He was committed to making the sale and worked with me to come to agreeable terms, making the process smooth and effortless. I had a great experience working with Jason. I would recommend Jason if you are in the market for a new vehicle. He did a great job and followed up with me on 2 occasions to make sure everything was acceptable for me. I also needed paperwork the following week after the purchase and he was still very helpful and courteous and followed up quickly with me to get me what I needed.
HooDoo
Nov 18, 2014
My wife and I just purchased a 2015 Accord from Mohawk Honda and it was a comfortable experience. Everyone at the dealership made you feel welcome and special; all employees we interfaced with were friendly and were genuine in their interfaces with us. Our salesman, Mike Martin, was knowledgeable about the vehicles and we never felt pressured. They are a car dealership, so there is always some negotiating going on, trips to see his manager,etc. to arrive at a deal; but everyone was pleasant and we arrived at a compromise.In the several hours we spent there over several days to negotiate the deal and pickup our car we noticed the friendly, attentive atmosphere throughout the dealership without any high pressure sales attitude. Overall, a good experience!
jamie.w.brown.140
Nov 18, 2014
My husband has wanted a Jeep Wrangler for over a decade. Mohawk Honda sold him his dream Jeep yesterday. He was like a little kid on Christmas. The entire staff, Jimmy Knowles, Joe, Kirk and Nick were all amazing to work with. They really made us feel like they valued our business. Would definitely recommend doing business with them to all of our friends and family. Thanks Mohawk Honda!!!!!
Jonnaleept
Nov 17, 2014
Everyone I met was friendly and very accommodating. Customer service is definitely #1 with everyone there. Jason Sanabria was great to work with. He was willing to negotiate and was very patient with all my questions and need for explanations! Great experience. I would highly recommend this dealership.
degraff05
Nov 16, 2014
We just bought a 2012 ford edge from Mohawk Honda. Our salesman Ryan Rocheleau took us for a test drive and gave us an ample amount of time to think about our purchase and was not too pushy. Overall environment was very relaxed and we never felt too pressured into buying.
art.444
Nov 14, 2014
Kurt was very personable and professional. He made my experience very easy. He also introduced me to Kirk from Allstate Insurance who saved me a lot of money. I recommend Kurt to anyone who is interested in a new car. He cares about his customers.
kelly.premo.3
Nov 13, 2014
After working with a few other dealerships, Mohawk Honda was the first place that was willing to negotiate to find the best deal/car for our family. We worked with Ryan Rocheleau and John from finance. Ryan did not push us or make us feel rushed-we found what we wanted and he made it happen. Sealed the deal on Veteran's Day and we were very pleased that they could take care of the license plates and insurance change without us lifting a finger (except of course to sign). We love our 2015 Honda CR-V!
jp1024
Nov 11, 2014
What a wonderful experience the past week has been here. I bought my vehicle not more than a week ago, and came in this evening to get some refreshing on my cars abilities. Within less than 5 minutes, a service technician had my iphone set up to my car. I was shocked that it was able to be done so quickly with no appointment. Thank you Jeremy. The showroom and waiting area is so roomy and comfortable. Free coffee and cookies, how could you go wrong!?? Its nice to see a corporation return the customers favor of buying a vehicle. From sales to service, I have been impressed! Thank you :) You have my future recommendation!
gossimerzwingz
Nov 10, 2014
In November 1st, I met with Ryan Rocheleau and with his help, I leased my first CR-V. I returned to Mohawk Honda on 11/7 for the simonize coating and interior fabric treatment. I was told the process would take approximately 2 hours. The service technician told me my vehicle was ready in less than 1.5 hours. He told me that several technicians had worked on it. Everyone has been so friendly and had made this experience another enjoyable one. Thank you Mohawk Honda!:o) Diane Carlson
Jforner1958
Nov 10, 2014
Greg and Ryan made this transaction seamless and smooth. The attention and service were excellent from beginning to end. This normally excruciating experience was made to be a pleasant one.
Sunfloer
Nov 10, 2014
was very pleased with the dealership very accommodating to us as customer. good followup and good communication enjoyed the experience will go back for service
SWilman63
Nov 10, 2014
I bought a used vehicle at Mohawk Honda and because of the superior service I received I wanted to make note of that! Jason Sanabria The sales representative I worked with made my expierence a great one. He was very friendly and helpful! He was very patient, and I am more than pleased with my vehicle purchase! Thank you Jason & Mohawk Honda!!!
Valerie0607
Nov 10, 2014
Buying a car from Mohawk Honda did not feel like buying a car, especially when working with Greg Johnson and Ryan Rocheleau. They were very honest and upfront with me and overall great to work with. I walked in as a customer and left feeling like family! Thank you to Greg and Ryan for making my car buying experience easy and actually enjoyable!
RalphB1
Nov 8, 2014
I assisted my mom with purchasing a used Nissan Altima at Mohawk Honda. I purchased a new Honda Accord Coupe from Mohawk Honda last year. I had a fantastic buying experience with both cars. I highly recommend Mohawk Honda and Camren McKenna to anyone looking to purchase a new or used car.
Cashisking1968
Nov 8, 2014
Geoff is a great sale person who is very knowledgeable. He know Hondas inside and out and follow-up after the purchase. My only issue was with the trade-in. Management lowball us and I needed to walk away.
LPenna
Nov 7, 2014
I arrived without an appointment, but was let in immediately. I was treated so friendly, by the time I left, I felt like family. Five star all the way...again.
mlhommedieu
Nov 6, 2014
This is my third CRV with three different dealerships and Mohawk Honda is by far the best from Sales to Service. Nick Franzese recommended new tires back in September and the car handles even better now.
MD
Nov 5, 2014
When an issue arose with the dealership, Greg Johnson was responsive and followed through on his promises. That is all you can ask for from a business.
btempler
Nov 4, 2014
We went into Mohawk Honda just to browse but we were so impressed by our salesman, Jason Sanabria, because he was very knowledgeable about both models (Accord and CRV) we test drove that we decided to purchase our new Accord from him for a very competitive price. When we picked up the car he explained everything we needed to know about how our car worked including all the new features our new car has that our 2002 Accord did not have. We would definitely recommend Jason to any family or friends that may be looking for a new car.
gossimerzwingz
Nov 2, 2014
My first Honda-a 2014 CR-V. I love it! Ryan Rocheleau and John Barber went that extra "mile" to ensure my happiness. They welcomed me as a new Honda family member. Thanks so much Ryan and John for an awesome experience!Diane B Carlson ?
chuck.tremblay.3
Nov 1, 2014
We felt like part of the honda family from the moment we walked in the door. They worked with us to make sure it was in our price range and came out even better than we hoped!
christy.verzulli
Oct 30, 2014
I am currently leasing my Honda Civic and I love it. All the people I interacted with were so customer oriented even while being extremely busy. Also when I needed help with my car (user error) they willingly helped me as soon as I got there. They also helped me get my car sooner than expected after insurance chaos. I highly recommend this dealership and love my 2014 civic!!
donna.schwartz.73
Oct 30, 2014
I just started to look at vehicles to replace my 1999 Camry. Mohawk was was my first and only stop. Working with Travis was wonderful. He was very knowledgeable of what Honda had to offer. Although you all were super busy, Travis made sure his service to us top priority in a relaxed and laid back manner. He made sure he answered all our questions big or small. I'm happy to say that I'm driving a new cr-v! Kudos to Travis and Mohawk Honda!
tab722
Oct 30, 2014
My experience was stellar. I enjoyed the sales rep as he was patient while I made my decisions about which vehicle I wanted. He was relaxed and laid back where I felt comfortable sharing my auto needs as well as being able to connect with the customer (me) on a personal level. That counts big time. I was in need for a vehicle immediately and yet I felt no stress and was still able to find a vehicle that fit both my budget and personal needs. I was very impressed all the way around. I felt pricing was fair and reasonable yet the company went above and beyond noticing the car needed a little bit of TLC at no extra cost upon inspection. I highly recommend Mohawk Honda.
wandrel
Oct 30, 2014
Love, love, love Mohawk Honda! Kyle called me after I searched on the Internet and set up an appointment with Linda. Linda is amazing and helped me find the car with exactly what I wanted (and more) at the price I wanted. Mike found me really good financing and a service contract to die for! Couldn't be happier!!! I would definitely recommend Mohawk Honda - they are the best!!!
Mdehart
Oct 30, 2014
Greg was professional and responsive. He was able to turn a bad experience around with empathy and professionalism. Greg is a true asset to the dealership.
micmac2240
Oct 30, 2014
What a great experience, my wife and I set out to find a car for our daughter and Mohawk was our first stop and with the help of Ryan it was our only stop. Ryan made us feel right at home, extremely polite and professional and well versed in every possible detail, answering every question we had.We found the car that met our needs and budget and in less than two hours on our first and only stop we made a great deal and were able to pick up the car the next day. What is worth mentioning is how busy this dealership is, how happy staff and customers look. What happened to the stress of buying a new car? Oh thats at the other dealerships in town not at Mohawk Honda.Thanks Ryan Rocheleau for the great service and Thanks to Joe Vita for making the numbers work!!We would definitely recommend Mohawk Honda and specifically Ryan if you are shopping for a car!
smuse
Oct 29, 2014
My lease was up on my Rav4 and the dealer I was currently working with wasn't able to meet my monthly payment requirements for another Rav4. So I decided to take a trip to Mohawk Honda and see what they could offer me. Mike Bennice offered to help me and how lucky I was that he was free. It was a great experience from start to finish. I explained what I could spend, we test drove a Civic to start but when he came back from getting pricing on both a Civic and a CRV, Mike had VERY good news to share. The CRV would only be a few dollars more than I wanted to spend. It was a no brainer. There was no back and forth about pricing, no negotiating, no waiting around, no cheesy sales pitches. None of the stuff that makes car shopping so painful. Picked my CRV up a few days later at my convenience and Mike spent a bunch of time with me going through all the different features of my new car and setting up my phone, etc. Would definitely recommend Mohawk and specifically Mike if you are shopping for a car!Susan M.
Cindi Lambert
Oct 28, 2014
My son, who is 18 years old, was able to purchase a car through Mohawk Honda. We took a day to think about the purchase and to check on his insurance. They helped him get financed (with a little help from Mom) and when they found out that his current insurance company was going to charge him almost as much as the car was worth for a year, they told us to come in and see what they could do. We weren't going to get the car because of what his insurance company wanted to charge him. Mohawk Honda had a rep onsite for car insurance and he not only lowered the cost of the insurance but he was also able to get him much better coverage. Our salesman, Geof Raylinsky, was phenomenal. Calmed our fears and relieved my son's nervousness. He is so happy with his new vehicle. Everyone that we came in contact with was professional and extremely courteous. Before we left, my son stated that he wanted to hug everyone there .. he was so happy! Great experience.
MD
Oct 26, 2014
Corey sold a vehicle to my 70 year old mom that does not have a drivers license a year ago. He drove her back and forth to the bank to get the money and delivered the car. All sounds nice, except she does not have a drivers license or live with anyone that does. When we tried to sell the car back Corey did not return our calls after he realized we were not buying a car. Called again and spoke to Tia who promised a call back. She too never called back. Called and spoke with Tricia who did have Micah call me back. The dealership came and picked up the car to evaluate it for purchase back on a Monday. The offer was barely half of what mom had paid a year before. I asked Micah to put a battery in the car and return it to mom's house so we could sell it ourselves. This was Monday. Also asked that he call and let me know it was done. Again no return call and on Thursday the car still had not been returned. In the meantime I went to DMV to try and get the title into mom's name. She had the paperwork from the dealership as they had not done this for her. DMV would not give us a title because the dealership had never given her the old title and according to DMV the dealership needed to do the title work. Another email and call to the dealership, this time to the general manager. No response. Another email and call and spoke to Greg. First person at dealership who apologized and did not know why we never got the title. Bottom line is the lack of ethics in selling the car and then the unwillingness to call us back once they realized that we were not calling to buy a vehicle. I have bought cars from the dealership in years past when we lived in the area. Would never again.
Diane C
Oct 25, 2014
I was looking forward to test driving a CR-V. My daughter and I asked to see sales rep. Ryan. He was paged TWICE and NEVER came. We waited for him over 10 minutes. No one came by to see if we could be helped. My daughter and I were ignored. I felt like an idiot sitting there. We left the dealership. Poor customer service. I will never go back.
Anthony Telesco
Oct 25, 2014
So freindly and courteous. They had me in and out and completely satisfied. The service rep was very knowledgable and made me feel well informed
MDGRUDECKI
Oct 25, 2014
Very good experience. Jason was very accommodating in every way. He was professional, friendly, informative and had great input into our decision making. He did not rush us and we felt very at home sitting talking and going over possible deals. Highly pleased with him and Mohawk Honda for getting our new vehicle ready for delivery. This was our second car purchase at Mohawk Honda. Great people and place to buy. See Jason Sanabria and find out for yourself. MDG
mlisi13
Oct 24, 2014
Great people to work with, I will highly recommend them! Jason was so patient and kind to us. He worked with us for 3 hrs. before we decided on what kind of car we wanted for our son.
rcheron
Oct 24, 2014
This being my first car, Ryan helped me out tremendously! Felt like I knew him for years the way we were conversing. He helped me find a car to my needs and also help me vision great benefits for my future by purchasing the 2012 Honda Civic. I would recommend Mohawk Honda to anyone and Ryan Rocheleau in particular! Great guy !
Mr.kooker
Oct 23, 2014
Linda Vasko was excellent in her service and her professionalism. Mohawk honda had the car detailed and had a part ordered and fixed when we picked up vehicle. Very satisfied.
reikiwithgina
Oct 23, 2014
Cameron and Nate made the buying experience easy and pleasant. Even though we initially went down to look at car and negotiate they were able to do the rest by phone and had all paperwork ready when I got there. Easy Pick up! Thank you!
KR77
Oct 23, 2014
I traded in my Volkswagen for a new Honda Accord yesterday and the experience couldn't have been more smooth. I got a fair price for my trade in (which is historically where car dealerships try to pinch some pennies) and I was also very pleased to have a more competitive price on the car I was purchasing than was initially listed. This is the beauty of going to a high volume dealership. Ryan Rochelau, specifically, was great to work with. He treats you like a neighbor and he's not a high pressure guy. He was very patient with me and knows his product very well. He also reached out to remind me about the documents I needed to finalize the transaction, which is very helpful. On top of that, when went to discuss finances with the Sales Manager to arrive at some figures for me, it was obvious that he was in the room acting as my advocate - which is a particular service to the customer that I believe to be rare. I am very satisfied with my purchase and the whole transaction. Unfortunately since I bought a super-reliable Honda, there will be few reasons to return!
eddiecat
Oct 23, 2014
My Sales Professional Ryan Rocheleau was friendly, patient and very professional. He explained everything clearly about my trade-in and the 2014 Honda Accord Sport that I was interested in buying. We were able to negotiate a fair deal. I am very satisfied and would definitely recommend Mohawk Honda and Ryan.
emilywolfe24
Oct 23, 2014
The first thing I noticed when I walked into Mohawk Honda was the number of people there. As a result, my first impression of the dealership was "a lot of people means a lot of good business." We went to Mohawk Honda to discuss leasing options. Linda Vasko greeted us at the door as soon as we walked in and from that moment did everything and more to help us out. She was kind, honest, and most of all she was patient. My boyfriend and I are both in our 20s and had little to no experience with regard to the leasing process, but not once did we feel neglected or ill treated because of our age - and that's a rare thing to find at a dealership. Unfortunately, youth often implies irresponsibility. We never once felt that our age was a factor during this experience, and that was important to us. We also had a strict budget and Linda did everything she could to make sure it would work out. There was not one instance when we felt pressured to purchase something we did not want or need. She was incredible. Thank you, Linda. We will be back to see you and the referrals will keep coming! And thank you Mohawk Honda!
danqazmko89
Oct 22, 2014
Great service leasing my new Honda. I did not feel pressured in the slightest. I would strongly recommend Mohawk Honda for anyone looking to buy or a lease a new car.
h0nda86
Oct 22, 2014
Had a wonderful experience at Mohawk Honda while getting my snow tires put on for this supposed atrocious winter we are expecting. It was my first time visiting this dealership (I am very picky about where I take my Civic Si). As soon as I pulled into the service drive, Brian immediately greeted me and took my information and listened to all my outrageous requests. He wrote up my repair order and informed me of the multi point inspection that was going to be checked over on my vehicle. Kate Lott, who appeared to be the "Director of Fixed Operations" according to her name tag, came over while Brian was explaining the process to me just to say hello and make sure I was having a positive experience. I really liked that because it is rare these days to have a "higher up" getting involved with customers. Most places I have had tires installed at have taken hours. I was in and out of there in an hour! After I paid, Jeremy asked me if there was anything else I had a question about. I mentioned I had an aftermarket blue tooth kit installed, but was having trouble keeping my phone connected. He was very friendly and knowledgable and reset my iPhone to stay connected. I haven't had a problem since! I absolutely loved the follow up call I received from Laurie. She was so friendly and seemed genuinely interested in my visit and what I had to say. Most follow up calls I have received in the past were from machines. It was nice to hear a real person on the phone who wanted to make sure I had the best experience I could. Of course I did have a WONDERFUL experience and I would definitely recommend Mohawk Honda to all of my friends no matter what make or model vehicle they drive! I cannot rave enough about Mohawk Honda's service department. I will DEFINITELY be back for the rest of my service needs!
invesigator78
Oct 22, 2014
1st, I really don't like spending money I don't have, but there's things u need, having said that, Lindsey H. did a perfect job arranging this sale. When we arrived that sat. I did the paperwork & she totally went through this vehicle w/us, answering any & all questions. She is a very professional saleswoman in every aspect and it was a pleasurable experience! I would also like to say thanks to Lindsay S. & Morgan S. for their involvement. Thanks again, I look forward to doing more business in the future. Gary Macejka
Michael Swint
Oct 21, 2014
Wasn't happy that I brought the car home shut it off and went to go start it and the battery was dead...took it back to the dealership and the battery was shot. Then the axle was leaking...but they fixed both.
birdie913
Oct 21, 2014
i bought my new car from here (CRV) and I can't explain how homey it was at the dealership! It was quite a pressureless buying experience and was happy with all of the employees i dealt with. John was a professional salesmen and lindsay was pleasant to do my finances with! When my droid wouldn't connect to my car, i immediately went in and was directed to a young man who mentioned this website to me. Mr. ecker is a class act. By the end of my trip to the dealership, my phone was paired to my car and i was able to actually answer my sons phone calls! Thank you John, Lindsay, and jeremy. Its so nice knowing that I have helpful people so close to home. You guys will definitely get my recommendation in the future!
bpatton
Oct 21, 2014
I found an excellent Honda dealership which used professionalism and excellent customer care throughout our car buying process. Geoff was an outstanding salesman who provided us excellent service while buying a car for our family. Thank you!
ccostanz
Oct 21, 2014
Searched all over for the right CPO Honda Accord. Found the one I was looking for at Mohawk and am glad I did. The car was great, I got it at exactly the terms I was looking for and everyone involved in the purchase made it a good experience. The sales consultant Ryan Rocheleau was great to work with. In transferring the stuff from my trade vehicle to my new accord he helped to make sure I had everything and even ripped off the EZ Pass sticky strips from the windshield for me.
dmarra613
Oct 21, 2014
chris laramie was awesome! He went over and beyond to make sure my wife and i drove off with the car we wanted .This is by far one of the fastest and professional salesman i ever dealt with. I truly mean.
ahmadhassan
Oct 20, 2014
Just bought 2014 accord sport from Mohawk Honda and got best deal in the Albany area and Chris Becktoft provided great customer service. Would recommend this dealership and Chris for your purchase.
ellenblake
Oct 18, 2014
I went looking for a used truck to transport my Kayaks and possibly take a few road trips to see the parts of USA I haven't been before. After looking at several within a 50 mile radius, I spotted a pretty black, Chevy sitting in the parking lot of Mohawk Honda, having previously passed by, thinking "Honda, hum wouldn't have trucks"! There she was, I looked under and inside and around the truck, never being bothered by a car dealership person. I then decided it was worth asking for the car fax. I entered the dealership and was immediately greeted by a friendly face. Kurt Montanye, was friendly, respectful, and totally honest about the history of the vehicle, we even chatted about our grown children. There was no pressure to buy it. After discussing the truck with my significant other, I called Kurt and made an appointment to discuss buying the truck. Throughout my experience, he remained polite and introduced us to the managers, and the young man he was mentoring. We met Mike and Mr Nate Gagnon all were professional and respectful.They did the credit checks, the loan, even have the DMV there in the building. Every thing was taken care of for us! It was easy! They called my insurance agent and took care of registration gave us the loan term we asked for and made the entire experience stress free. There were small scratch like areas on the passenger side of the truck, and a man named Sammy buffed out the entire truck so it looked BRAND new! An amazing job! I would recommend this dealership above all others because of my experience there. If I ever need another vehicle I would return and due to the philosophy of the dealership, I learned about while in Kurt's care. I definitely recommend Mohawk Honda to any one looking for a new or used vehicle.
chris.archibee
Oct 16, 2014
Returning to Mohawk Honda for the first time since I bought my Honda Fit in 2010, Micah remembered every detail about our last conversation in 2010 and I was treated like an old friend. Ryan led me through the process and helped me find the perfect solution with all the features I wanted and within my budget.
kidsalami
Oct 16, 2014
I brought my 2011 Acura MDX into Mohawk for service this week (new tires, A13 service and alignment). It was the first time I have let anyone other than my Acura dealer service my vehicle. I had the distinct pleasure of dealing with Lisa Valentino. Lisa was professional, knowledgeable, thorough, courteous and friendly. She was an absolute joy to deal with. What most impressed me about Lisa was that she made me feel special. It was refreshing. It was also a nice change to see Service folk who smile. The work was done quickly and expertly - an overall wonderful experience.
lisewise1
Oct 15, 2014
My experience was very pleasant at Mohawk Honda. I ended up needing some B maintenance and Brian got me right in, the price was reasonable and all of the staff their treat you like family. I went to pick up later at night and Jeremy promptly gave me an in depth review of the completed services, and sent me on my way. I am very pleased by the way you are treated at Mohawk Honda! I don't go there feeling like I am going to get sold something I don't need.
pleguire
Oct 15, 2014
Worked with Kurt on finding a pickup truck. Unfortunately, nothing in current used inventory fit my needs and new Ridgelines were not coming out until next year. I was forced to go a different route however I cannot say enough positive about my experience with Kurt. He tried very hard and even went out of his way to research exiting my existing service contract even though I ended up buying a truck elsewhere. My wife is still a customer with her Pilot and we plan on continuing that relationship. I would highly recommend both Kurt and Mohawk Honda!
richdd3
Oct 15, 2014
My experience was awesome from the moment we walked in. Brain our sales rep was great to work with and made buying are car very easy.
blottom
Oct 15, 2014
Pleasant professional dealership. Nice Staff. No hassle. Everyone was very accomodating.They Even saved me money on my car insurance. xxx xxx xxx xxx xxx
cm10
Oct 15, 2014
The team members at Mohawk Honda are so friendly, it's a pleasure to go there! I went in for car service and waited as the work was done. My sales rep Chris and Nick the manager were so friendly when they saw me waiting! You truly feel like you are the most important person there! Service was done so quickly! Every time I go there it's a pleasure!
fredchambers
Oct 15, 2014
At ease sales with warm reception, is how I would briefly describe our sales experience. We were quite surprised that we could have our new vehicle the same day.
Al Lebo
Oct 14, 2014
We stopped by just to grab a brochure and maybe test drive an Accord and a CRV. The salesman that we met is very knowledgeable about the Honda product line and was willing to spend sufficient time with us narrowing down our choice to a specific trim of CRV. We took it for a ride and he answered all of our questions regarding the vehicle. At no time did he rush us or steer us towards a particular vehicle. About 3 pleasant hours later we worked out a deal and soon after left in our new CRV EXL. Thank you Travis Landry and Mohawk Honda.
Dragonflygirlc
Oct 14, 2014
I had such a great experience, and would recommend anyone I know looking for a car, to go to this dealership, and particularly the sales person I dealt with. I never felt pressure, it was a relaxed environment, and I truly felt like it was my best interest that my sales person was looking out for. Not only did I like working with him, but he put in in the right car the first time out. GREAT experience...so much so that I'm almost sad it's over!
Erixwag
Oct 14, 2014
I have bought 4 cars from Adam. He is so easy to work with! Mohawk Honda is simply the best dealer hands down. Nick has the greatest team out there!Eric
stephcarp330
Oct 14, 2014
Very friendly. Very knowledgeable. Didn't make me feel rushed or pressured. Helped me find the right care for me (especially because I didn't really know what I wanted). Explained everything in detail. Will definitely do business with them in the future.
tdhyland
Oct 14, 2014
As Always Lisa and the staff always treat my Family like People, not just another Sale. And when I leave I have Confidence in their work. I have Purchased throught the years, for my entire Family 5 cars, trust the Product and the Service Department, that's why I continue to go there. GREAT JOB
shagwell
Oct 13, 2014
My experience at Mohawk Honda has always been excellent! Nick Franzese is a first-class professional in whom I have great trust in knowing that my all of service needs will be addressed.
hondacr500
Oct 13, 2014
I scheduled some maintenance on my vehicle and while waiting I decided to look at some new vehicles, Jason Sanabria contacted me and arranged for me to look at some vehicles. He was very personable and polite, I decided to purchase a new vehicle that he showed me and we scheduled the delivery the following week. The whole experience was effortless. Jason has maintained communication even after the sale. I would recommend this dealership to everyone.
lindaj47
Oct 12, 2014
Brad Cittadino is the reason we came to Mohawk Honda, We appreciated everything he did for us during this sales. Sales Associate Kurt Montanye was also great. We will definitely be back!
jeremy.westervelt
Oct 11, 2014
Can't say anything bad about Mohawk Honda. Everytime I visit they extend their utmost professionalism and friendliness. Coffee and free wifi is just the tip of the iceberg here. Love you guys!
Purpletaxlady
Oct 11, 2014
Linda Vasco is the reason we are here. We followed her from her previous dealer because she is wonderful and we would not buy from anyone else. She is a true Christian and a huge asset to Mohawk Honda. John Barber also did a fantastic job assisting us with a great finance and service package. Thank you both Linda & John, you are both a huge blesding!
yankeesfan
Oct 11, 2014
I called to have our car checked out thinking the alignment was off. They fit me in the next morning for a 45 min appointment. Mohawk Honda has one of the nicest waiting areas. They have coffee, tea, fresh pastries, a childrens play room, and high top tables with phone/tablet chargers. Michael, my service adviser was great. After the test drive, they realized there were a few more issues that needed to be fixed. He took the time to explain what was recommended and offered me a loaner car. It feels like people there really do like their jobs. Everyone is genuinely friendly, not fake friendly like other places.
RedSox2015
Oct 10, 2014
I received prompt and professional customer service as always at Mohawk Honda! I pulled my car into the service drive and was immediately greeted by one of their service advisers Michael Emmerson who was polite and responsive to my needs. I literally didn't finish my coffee before my buzzer went off notifying me that my car was ready. I would highly recommend Mohawk Honda for ALL of your automotive needs to either purchase or service your vehicle.
shoppergirl
Oct 10, 2014
My husband and I initially went to Mohawk Honda to purchase a car. our salesperson Camren was very helpful in helping us decide between a purchase of a car and a lease. He was very attentive to our needs and helped to finalize the final procedure involving the lease of a brand new Honda Pilot. .
josephrgreco
Oct 10, 2014
excellent customer contact and friendliness that cannot be beat.Bought a 2014 Honda accord in March of 2014. Had a small problem which was corrected.
amayer663
Oct 10, 2014
When I showed up at the dealership with an unknown problem and without an appointment, I feared the worst. After greeting me with a smile and a "can I help you" Gerard Hamedy immediately put me at ease. He quickly diagnosed my car's problem, and supplied options to correct the problem. The free WIFI service for customers worked flawlessly, which is not always the case with public internet service.
Cpakosz
Oct 10, 2014
When I walked into the service department of Mohawk Honda, I was immediately greeted by Lisa Valentino. She was extremely helpful and accommodating during my visit. When my vehicle was ready, she took the time to review the work that was done as well as helped me to understand the steps I should follow to keep my car in good health. I was extremely satisfied with the customer service that I experienced as well as the work that was done to me car. Keep up the good work!
Andrea Kostik
Oct 9, 2014
I have had my car serviced at Mohawk Honda even though I didn't buy it there. I find them to be honest and concerned. I will continue to service my car there.
morgam1
Oct 9, 2014
I have always had a great experience at Mohawk Honda. The employees are incredibly friendly and helpful. The service is just exceptional and I would highly recommend Mohawk Honda to anyone whether purchasing a car or in need of service!
piper1988
Oct 9, 2014
This place just rocks me and my wife went there thinking the worst. I have bad credit she has no credit they got us approved in less then 20 minutes fixed our cars breaks just so friendly treated us like gold even thought they didn't get a big sale. I love these guys Lindsey was our sales person always right to the pointThanks Lindsey Mr and mrs Patrick Ewing
wdturner
Oct 9, 2014
I only had a scheduled maintenance visit, but I needed to get it done fast to fit it in an unusually busy week. I used Mohawk Honda's Express Service and was in and out in under 30 minutes. Nice!
christina.maisonette
Oct 8, 2014
I am absolutely blown away by the amount hospitality I was given at this dealership! I've been shopping for a few months and have been to almost every dealership in the area and they do not compare to Mohawk Honda... not even a little. Ryan was great! He knew his cars, gave his opinions, compared the ones I was interested in, was very honest, informative, personable... he was fab! We had lunch on them! Finance was freaking awesome as well! I am just so impressed by the customer service and how everyone pitches in and offers help in that place! I cannot express how friendly everyone is... And it does not end there... service calls, follow up calls to make sure I am happy with my purchase, ensuring me they are there if needed... Ryan wasn't just about "selling another car"... it was a "I want you to be happy with your purchase, I will be honest and give you ALL of the information you need to make the right choice, and I will sit here all day if I have to, I do not want to rush you" type of experience... and don't get me started on the magic finance worked! THANK YOU RYAN and MIKE! MOHAWK HONDA ROCKSSSSSSSS... I Mean, how many dealerships can you get to where they make you feel like family??? :) P.S My new car is so awesome sauce!
dontess499
Oct 8, 2014
We were in for service on Oct.6,2014, to have a rattle corrected in the driver door. Brian Peters was our service advisor and he handled our concern with professionalism as usual. We are very pleased with our Honda Pilot and.always have satisfactory experiences when it comes to service maintainence on our vehicle.
clarice.gordon.71
Oct 7, 2014
I brought my car in to replace the console and brakes the staff was friendly and understanding. This is my vehicle new home. Thank u
Robert Nielson
Oct 7, 2014
Ordered my car. Received call when it came in. Went down on a Saturday and the place was hopping. Did the test drive, enjoyed some complimentary pizza and cookies then signed the papers. Came back Monday and car was ready to go except the change of license plates. Mike Martin was the best and the finance/insurance people did not pressure me for any up grades or packages I didn't want. They just thoroughly explained the options. Very happy with my new Fit.
JeriCarlstedt
Oct 7, 2014
I received prompt early Saturday morning service.Nick also made additional helpful service recommendations.Lovely waiting area; delicious coffee and local fresh from the orchard apples.
JRodgersiv
Oct 7, 2014
As usual, great service from our friends at Mohawk Honda!! They did their best to get me in and out as quickly as possible and were friendly and professional!
kafazz55
Oct 7, 2014
Michael Emmerson was extremely accommodating, not only did I arrive early and I was taken right away I forgot my coupon and he still honored it. The wait was comfortable and quick.
geemail
Oct 6, 2014
The Honda service personnel was correct to advise me to come in when my tire pressure indicator light wouldn't shut off. Not even after driving on recently inflated tires. On my way to my appointment the tire pressure warning light shut off. I kept my appointment on the advice that it might be a slow leak and that it might turn on again tomorrow. I'm glad I did, because a nail was located and the hole repaired.
JennaB1234
Oct 6, 2014
Every time I go to Mohawk Honda I am greeted by everyone that I come in contact with. They are very pleasant and always concerned with making sure everything I need is taken care of. Recently, I went in for an oil change and a few days later I was having a computer issue so I returned to Mohawk Honda. I was pleasantly greeted by Nick Franzese from the Service Department who remembered me from my previous visit. Nick took care of the problem on the spot and was very apologetic for the inconvenience of having to return. I truly appreciate the great customer service provided by him.
jskinner0811
Oct 6, 2014
I was in for service today and worked with Gerad. I was done fast and efficient. Great dealer and great people. I be returning to buy another car
Kmack28
Oct 6, 2014
Mohawk Honda is a great dealership I highly recommend it. They are very quick with getting parts to get your car fixed asap. The employees are all very nice and helping especially Lisa
Bigguy412
Oct 6, 2014
I have been a Mohawk Honda customer for the past 25+ years. Each time that I have purchased a car or had service performed it was always done in a professional manner. I stopped by to obtain information about buying out my lease on my Honda Pilot. Micah and Ryan did a great job sharing information in a very relaxed manner and I left with all the information I needed to make my decision. Went back today and completed the deal quickly and left very happy. Mohawk is a great dealership to do business with.
bishoyazab
Oct 6, 2014
Called Mohawk Honda today because my top light came on they made a appointment for me right away and took my car right in. Fast and quality customer service
calzone19
Oct 6, 2014
Love this dealership. I do all my business through them. If I or anyone needs a Honda I will absolutely be shopping at Mohawk Honda.
courtbush
Oct 6, 2014
At Mohawk Honda everyone is so nice as soon as you walk in! They are there to help you and make things much easier. I bought my New Civic there and I won't go anywhere else now
Niclecl
Oct 5, 2014
From the moment I pulled in the garage doors I was the staff's first priority. My advisor took all my info down and got me right in for my service. also , he took note of my Bluetooth issue and got me right over to a young man who proceeded to show me how to use my phone correctly with my car. I can now make phone calls with my car correctly. thank you!
Tennis lover
Oct 5, 2014
I always feel taken care of at Mohawk Honda. I have been going there for service for over 15 years. They are professional yet friendly and I don't feel they push unnecessary service on me, the way some garages do. They will sometimes do little fixes or adjustments at no charge. I always walk away feeling that I was treated honestly and fairly. The fact that I didn't have time for lunch and was able to get a free piece of pizza while I was waiting was a NICE bonus!
vgiaimo
Oct 5, 2014
I called Mohawk Honda on Thursday October 2, 2014 and they were able to accommodate me on Saturday October 4, 2014 for my overdue inspection. They are always trying to make customer satisfaction a priority.
hilde2727
Oct 4, 2014
Service was fast. I'm always able to get our cars appointments as needed and at the times I want them at. Very friendly, really makes going there a pleasure!
kmill0718
Oct 4, 2014
Let me preface this by saying I rarely write online reviews, but I had such a great experience at Mohawk Honda I had to. Adam Dorn was the salesman I worked with, and he was great! At no point did I feel any pressure to buy, it was all about making the right choice and being comfortable. Everyone that I met with at the dealership was friendly and helpful. Every step along the way from my online inquiry to leaving with the key there was outstanding customer service. I have been car shopping for a couple of weeks and they were by far the best dealership I've communicated with. I would definitely recommend Adam and the team at Mohawk Honda!
cewasick
Oct 4, 2014
Nick Franzese efficiently and competently oversaw the service of my Civic Si, done quickly, he also worked out a nice discount. Additionally, all the friendly and helpful staff that day was in PINK to honor Breast Cancer Awareness.--THANK YOU MOHAWK HONDA!
tbentley13
Oct 3, 2014
I've been spending my last 4 weeks looking for a used car, I went everywhere and either people were rude and pushy or they just cared about the money. I was told by some friends to go to Mohawk Honda so I did and I'm SO glad I did!! Everyone there is super nice and understanding. They give you the best price and the best car that's fit for you. I will never regret getting my car there, you can depend on them and I promise you'll walk out with a smile!
Mway25
Oct 2, 2014
Chris Laramie of Mohawk Honda was an excellent salesman and was willing to help with all of my needs and requests to make the deal. I would recommend him and this dealership to anyone who is looking for a new or used honda.
Bucciferro
Oct 2, 2014
Linda has helped us with obtaining two cars and is outstanding. If not for her I am not sure we would of gotten one let alone two cars.
skasza
Oct 1, 2014
Jen DeCiero at Mohawk Honda was extremely welcoming. She was so friendly and understanding of my needs that she guided me into buying the perfect car to fit my busy lifestyle. I was there to buy a used economical car on a budget and she was more than accommodating. She never judged me on what I could or could not afford. She made it a very refreshing experience and I would certainly recommend Mohawk Honda to anyone. I not only walked out of there with a great car but with a big SMILE! because they met all my needs. A thank you also goes out to Lindsay S. in Finance. She too was extremely friendly and answered all my questions.
heather.mullins.90
Oct 1, 2014
After shopping at multiple luxury auto-dealerships in the Capital Region, I visited Mohawk Honda at the suggestion of a friend. What a pleasant surprise! Not only was the service refreshingly straightforward and genuinely friendly, it was professional, and a truly pleasurable experience. Ryan Rocheleau was the first person to greet me when I walked in, and he made sure that I knew my new car completely before I left after purchasing several days later. I couldn't be happier with the service at Mohawk Honda, but especially for Ryan, who made it so easy to feel comfortable and helped me make such an important purchase.
jason morris
Oct 1, 2014
Ryan Rocheleau at Mohawk Honda was as good as it gets as far as buying a car. Informative, low pressure, courteous, and a general pleasure to deal with.
kmanchester
Sep 29, 2014
My experience at Mohawk Honda was great, everyone was extremely friendly, helpful and were eager to answer any questions I might have had. I live about an hour away and would say it was well worth the drive and I would recommend them to anyone looking for a new vehicle!
its.brad.w
Sep 26, 2014
I worked with Travis Landry who was extremely helpful in my efforts to find a new car, in both expertise and friendliness. He outlined the best scenarios for my budget and took the time to help me understand the value I'd be getting from each Civic trim model. I felt comfortable with the process and they made sure transitioning from my current lease went smoothly. Travis also went out of his way to pick me up after I turned my previous car in. Overall, I recommend Mohawk Honda and Travis due to their excellent value and service they provide.
Kristopher Golden
Sep 19, 2014
Chris Laramie and Lindsay Samela at Mohawk Honda are excellent. Chris was knowledgable kept lthe pressure low. This the first time I have purchased a car and didnt feel slightly had. If my new car is as good as the service, I will definitely be back.
Denise Gonzales
Aug 1, 2014
From the person at the front desk to the sales people, they were all rude! To me, my husband, and to other customers. They were very unfriendly and had very poor customer service. The salesman next to us was on the phone with a customer saying "this is our price, we won't pay a dollar more. If you don't like it go to another dealer." We had to wait a half an hour to even get to speak to a sales person, and then when we got back to the dealer the sales person was with someone else and we had to wait another forty five minutes to speak to the sales person again. And all the other employees didn't seem to notice, even with my two year old rooming their sales floor!
Sra3
Jul 23, 2014
At my 151K mile checkup, I decided it was time to buy a new CRV. I read Consumer Reports, got recommended prices on a CRV and the Subaru Forester. I decided to stick with Honda, and Mohawk, because I couldn't really complain about a 10 yr. ride with relatively few complaints. I was treated with courtesy and professionalism by Brian, in service, who didn't bat an eye when I dropped off the old CRV for its service and told him not to rush in to anything because I might be buying a new one; by Brian McK., my sales rep who accepted my preferences, not to be left sitting while he "spoke with his manager" and my price parameters re: new CRV choices and the amount for my trade. I arrived expecting to spend three hours while they performed extensive service, but left after five, having gone on two test drives, cruising the peripheral lot to view an alternative CRV, choosing the CRV I preferred, doing an appropriate amount of bargaining, arranging for financing with acceptable terms, filling out the insurance paperwork, sampling (several trips) the chocolate cookies at the refreshments bar, getting a lesson on the operating changes from an '04 CRV to a '14, syncing my iPhone, and POOF! I was driving away in a perfectly prepped car with 30 miles on it. It was a Happy Honda Day for me.
ACG
Dec 19, 2013
Best car buying experience ever!!! Sales personnel were highly transparent and timely with quotes on new car and trade-in value. No smoke and mirrors, or wizards behind curtains. Would highly recommend this group to anyone looking to purchase a Honda.
A Satisfied Customer
Dec 12, 2013
I recently had a very positive experience with Mohawk Honda's Service Department. The exhaust suddenly became very loud in our 14 year old Civic. I dropped the car off on a Saturday with no advance appointment. Mohawk air freighted in a replacement part (this is a 14 year old car) and had me back on the road by Tuesday. Compared to experiences i have had with other auto dealers/service departments in the past, I rate Mohawk "excellent" in the following areas: prompt, efficient, courteous, knowledge of the car, quick diagnosis, only fixed what was needed, fixed it right the first time and fair price. We bought the 2000 Civic new from Mohawk and they have performed service on it since it was new. It is a terrific vehicle and represents the best value for dollar spent of any car I have ever owned.
jaymody
Dec 7, 2013
I asked for a quote online and the sales person David Gould quickly followed up and asked me to meet Adam. So I go to meet Adam at the dealership. I waited there for 5 mins and there was no one at the reception. So, I see a lady and tell her that I am here to meet Adam. Next, a person named Corey comes to talk to me mentioning that Adam had asked him to talk to me. We started discussing that I was interested in either Accord EX-L or Civic EX-L based on the comfort. I mentioned to Corey that I wanted to sit and have a feel of comfort in both cars and as we were walking towards Accord I asked him if there was a room in negotiation in the price that was quoted and he said no. After we sat in the Accord and wanted to try Civic he refused to allow us to try and mentioned that I look like a person who wants to come to the point and started discussing the pricing. At that point I mentioned that I am still undecided on the car so can we see the Civic and he just wanted to discuss the price. So I started the negotiation that there were other dealership in NJ who were giving me much better quote and he rudely ridicules me and says best of luck with that. At this point, he started being very rude and I decided that I do not want to pursue any business with him and wanted to talk to the manager to file an official complaint. So another agent comes from a room housing manager, Corey and the agent herself. She asks me about what happened and that I can discuss with her and I tell her that I wanted to discuss with manager and file a complaint. She passes on the information and then Corey comes out and says that he did not mean to offend me and my wife and he will show us the car even if I decide not to buy. I mention that I want to talk to the manager and file an official complaint against him. Thus, finally the manager comes and takes me into a room and he asks me why I was in the dealership and what happened. So I explain him and it turns out that he was Adam. I mention that I want to file an official complaint and he mentions that he was writing a complaint on a notepad where he does not write the incident and says this is official. At this point I ask him if I could do it online and he says I can email and I leave the dealership. Honestly, this was the worst experience ever.
Karen M the analytic.
Jul 19, 2013
We found this dealership eager to please, very smooth in terms of service, great sales representative, and knowledgeable people throughout. Super place to buy a car or lease.
mesygrl13
Jul 14, 2013
I went to Mohawk Honda in search for a new Honda, which I found. It was my first time buying a Honda, so I was nervous but I felt as though the process was relatively simple and well-explained. I worked with Brad Cittadino & he got me into the car that I wanted from the color to the features and added accessories. He even worked with me on price and my trade-ins. It wasn't until after I left with my car, that multiple problems have come up due to mistakes made by Brad and other people involved in the sale. Currently, I cannot drive my car because my insurance was suspended due to a miscommunication between Mohawk Honda and my insurance company. Mohawk Honda did not adhere to the NYS Carco law of sending a window sticker and a picture of the new car, so my insurance was suspended. I am supposed to be going on vacation, but I am unable to leave due to the problems I am having with being uninsured. In addition, Mohawk Honda did not have me complete all of the necessary paperwork. Now, Honda corporation is saying I didn't pay my first month's payment because of how Brad filled out the paperwork. After looking through my paperwork from the day I purchased the car, I never signed a loan agreement. Now, I am waiting to receive paperwork from the dealership so I can get my payment and loan situation straightened out since I cannot drive anywhere to pick up paperwork.My experience at the dealership was positive, but after all of the headache it has caused me in the past 2 weeks since I drove away, I will never go back there for anything again. I will go to another dealership in the area for service and sales in the future, where I am starting to think I should've gone to buy the car in the first place. All I can recommend for future customers is to be thorough about all of the paperwork and make sure the dates and information are correct. As a dealership, customers should be able to have confidence that they know what they are doing, but I seriously question the knowledge of some of the people that work there.
Susan G
Jul 12, 2013
I visited many dealerships while looking for a new Accord. What a breath of fresh air it was to deal with Mohawk Honda. I was greeted immediately upon arriving by Mike Bennice. After a great test drive he showed me all the new cool features of the car and i was hooked. The prices were very fair and the negotiation process went so much better than i had anticipated. Needless to say I bought a beautiful red Accord and picked it up the following morning.Thank you to Mike and the whole staff for making my buying experience a pleasurable one. I will recommend Mohawk honda to all my friends and family.They really do go out of their way to please you. Susan G. Colonie N.Y.
Chase
Jul 11, 2013
I first came to mohawk honda to have them service my ridgeline the service department finished the oil change and tire rotation within like 25 minutes at that time they had recommend i do a few things to my truck that would have run me about 2,200 bucks but didnt need to do it right away so it got me thinking i could spend 2,200 on my only ridgline that i love or buy a preowned one with way less miles and doesnt need any work and take my 2,200 and use it towards a newer one so I scheduled an appointment for the following day and met with a sales person by the name of Corey who was vwery nice and not pushy after we spoke for a few minutes he pulled up a ridgeline he thought might be the right fit for me and i fell in love with it Corey helped me get the best price and gave me the best service I have ever had with buying my new truck the one thing I liked the most about the whole experince was dealing with the right person I recommend corey and mohawk honda to anyone looking for a new car or truck
Glenn and Cindy
Jul 11, 2013
I wanted to share my satisfaction with this dealer. I have been dealing with Mohawk Honda for 23 years now, amazingly with the same salesperson, which is almost unheard of these days, I just purchased my 10th car from Jim and Mohawk Honda. It was almost like a celebration! Jim was very enthusiastic and the manager Greg came out to congratulate me and my wife. I thought that was a really nice touch. Everyone there was very friendly and seemed to be really enjoying themselves. I would highly recommend going there. It's always a great experience! Thanks Jim, Greg, Nick and Jeff and Steve H!! We'll be back!!
Mark S
Jul 10, 2013
My wife and I are hearing impaired, we came to Mohawk Honda, and immediately was impressed with how fast Adam picked up on it. He made sure he spoke slow, and even wrote most of everything down when we talked and negotiated. We had been shopping a few other local dealers, and received some pretty poor experiences. We would recommend Mohawk Honda and Adam Dorn to anyone. If you could imagine a perfect car buying experience, this was it! Adam was a true professional, not pushy in any way. This is what every car buying experience should be like! Thank you to both him and Johnna!
Jen K.
Jul 9, 2013
I'm not usually someone who takes the time to write a review, but after the great experience I had purchasing my Honda Accord from Mohawk, I had to let everyone know that this is the best dealership out there. I have had my share of bad experiences at numerous car dealerships and Mohawk Honda has completely changed my outlook on buying a car. The entire experience was enjoyable, and handled professionally from the time I walked through the front door and until I drove my car off the lot. Everyone out there looking for a Honda, you NEED to go to Mohawk Honda!!
Jean D
Jul 8, 2013
I bought my daughter a new Civic from Mohawk Honda and their sales man Justin Cossey was the best salesman I have ever worked with. He treated us more like a friend then a customer. He was very kind and not pushy like some of the other Honda dealerships in the capital region. I recommend all my family and friends in to Mohawk Honda, not only for sales but for service as well. A+ Service department as well. Jean
Tony Apuzzi
Jul 8, 2013
Recently purchased a Honda CRV, low pressure sales and a great price. Everyone we met was wonderful. A few days after the purchase I had to have our other car serviced, and the service department worked with the manufacturer, had the parts ready, and we were in and out as scheduled.
Maggie Adams
Jul 7, 2013
This is my second CRV from Mohawk Honda, and I would NEVER go anywhere else!!! Everyone was friendly, courteous, knowledgable and professional. They always have a great selection of cars.
HondaGuy3
Jul 6, 2013
Just got my 3rd new Honda from Mohawk. Lindsay, yet again made it a great experience. From Lindsay, to the management to their GM Nick (who personally thanked me for my business) it's always a comfortable experience. PS - The service guys and gals are a pleasure as well
buyer
Jul 2, 2013
I found the salesman and sales manager at this facility to be manipulative and dishonest. They were not willing to negotiate at all and were pushy trying to quickly make a sale. I would stay far away from this dealership unless you want to find yourself regretting having bought a car from Mohawk Honda.
aglow95
Jun 6, 2013
Great service from the salesman Eric. Patient, courteous, helpful Cannot say the same about business manager Michael Speranza, who, in my understanding was supposed to handle my loan (a tiny one - a little over 3k. But, to my shock, he gave me such a hard sell aggressive pitch, rolled the loan and service contract all in one, pushed so hard, confused me no end, and I ended up agreeing to a 5 yr loan including a 3 yr service contract. I know, I know, buyer beware, Of course, it is my own fault, but this onslaught took me by surprise since it was AFTER the actual deal was completed in such an easy and comfortable manner. So now I am "married" to their service dept, which I had not intended.
rick k
May 2, 2013
Service department is horrible. IF I could give them less than 1 star I would. We had a recall issue on our civic, my wife called and talked to their service department and was assured they would take care of it. They gave her an appointment, she had to drive 50 minutes each way to get there. She arrived only to be told , sorry there is nothing we can do, by some very cold woman who works in there service department, she would not go the extra step to help resolve the problem .Their TV ad says they go out of .their way to please you, what a joke
jfisher1234
May 2, 2013
Best car buying experience ever - Internet price quoted was excellent, appointments taken for meeting with sales, no pressure, very thorough and knowledgable. All staff at dealership friendly, smiled and very pleasant. Follow ups from sales rep to ensure everything was goign good with new car.
L. Sitzer
Sep 22, 2012
They're Honda, what more is there to say
papermaker
Jan 25, 2012
I was very impressed with Mister Dorn and when I'm ready to Buy my Next CR-V it will Be at Mohawk Honda I have A 2008 CR-V with Less then 30k on it know... but soon I'll be in
Jaynicjackjohn
Jan 11, 2012
Rudest pushiest inpatient salesperson ever. Young and rude. I buy a new honda every two years, and everytime I get better price elsewhere. Not to mention more personable staff.
Walt L
Nov 17, 2011
Over the past 10 years, i have bought three new and one used car from Mohawk Honda. My salesman, Scott Moynihan, has always been fair and I have always gotten the vehicles for what I felt was a good price. Currently I own three honda's and all are serviced here. The friendliness of the service staff and quality of the service performed is second to none.
Walt L.
Nov 17, 2011
Over past ten years, I have purchased four cars from this dealer. Currently I have three cars serviced there. I have always had no-hassle negotiations and received a fair price when purchasing vehicles and great service. Best car dealership I have ever dealt with!
Scott
Nov 13, 2011
I brought my car in for service and was greeted immediately. I was given a pager while I waited in the waiting room. The wait went by quickly while I enjoyed coffee and a muffin and watched the big screen tv. Best waiting room ever. Car was ready quicker then they estimated. Fantastic experience.
Bowler
Nov 8, 2011
Outstanding. Everyone was so friendly and nice as well as professional. They seemed interested in me and my car. Their waiting room is the best. Their service unbeatable and so trustworthy. I have great faith in them. It's such a pleasure to find such service.
Libbey
Nov 6, 2011
I'm on my 3rd vehicle from Mohawk Honda and 4th to be, this time next year. They've been a great dealership whether, leasing or having service with and I'd definitely recommend them.
SHOULDABOUGHTAHONDA
Nov 5, 2011
I BROUGHT MY CAR IN...THEY PERFORMED AN OUTSTANDING SERVICE IN THE TIME THAT THEY TOLD ME IT WOULD TAKE AND I ATE SO MANY SCONES I HAVE THEM COMING OUT OF MY EARS...I AM SATISFIED!
caustin123
Nov 3, 2011
We had a great experience with Mohawk Honda! We got a great price and received the best customer service! The new dealership on Freemans' Bridge Road is beautiful and has a great play area for our kids while we waited, Mohawk Honda thought of everything! It is both relaxing for the kids and adults while you wait. Thanks Mohawk Honda, see you for our next purchase in a few years!!
Techy
Oct 28, 2011
Everyone at the Dealership are great to work with.They had the best price to.
nooney
Oct 27, 2011
The staff at Mohawk Honda is excellent throughout all the departments. They are courteous and friendly. The facility is great. They go out of their way to make your buying or service experience a pleasure.
Rick VZ
Oct 27, 2011
Death, Taxes and Routine Maintenence. Mohawk Honda makes the third a very pleasent experience. Great people...Great Service. Have purchased six Hondas from this dealer.
kcshuda
Oct 24, 2011
Great dealership! Friendly, courteous, and very low pressure. Will be doing all my auto business with them! I would recommend this dealership for anyone buying new or used autos.
MAS14
Oct 22, 2011
I purchased a new CRV, picked it up yesterday. ALL the staff with whom I dealt were very patient with me (I can be ... and was ... a pest, until the deal was finalized). I received a very good price (which I had researched). Everything went smoothly, including my trade-in which had been slightly damaged when it was rear-ended. I HIGHLY recommend MOHAWK HONDA. ASK FOR ADAM DORN in sales. Very nice guy, easy to deal with, and very patient. ;>)
tch
Oct 17, 2011
I just bought an Odyssey from Mohawk Honda. David (the internet guy) scheduled me to speak with Jim Lynch. David did a great job of getting me a price and following up with me. Jim showed me the car and talked a bit. In general conversation I said my family had dealt with Scott in the past and Jim insisted I talk with Scott. It was very nice to see them work together and for Jim to do what he thought was best even though it probably cost him money. The way Jim handled it just gave me a good feeling.Scott gave me a good price on my trade-in and I bought the car. It took about an hour to get everything done. That included speaking with the sales staff, looking at the car, getting my trade-in evaluated and working with the finance manager. It could not have gone better. It was totally low pressure and lacked the theatrics that I have experienced at a some other dealers.
crickett05
Jul 17, 2011
This dealership was pleasant all the way around. Very good customer service,very accomodating and the atmosphere at the dealership was very pleasing.I was als happy because the saleperson was very accomodating before and after the sale.
Mickey04
May 20, 2011
Mohawk Honda has consistantly gone above and beyound what any other auto dealer I have purchased from has. The time and patience that the sales men treateed me to, and the tour of the entire dealership proved to me that all of Mohawk Hondas emplyees are extremely proud of thier workplace.
guatemama2005
May 19, 2011
I will go nowhere other that Mohawk Honda to purchase or service my automobiles. Mohawk Honda's Sales and Service Team are TOP NOTCH!! For the Service Team, their knowledge is expansive, turn around time is great and their prices are competitive. You are paying for quality and reliability and that is exactly what you get!! I am always nervous when it comes to having my car serviced, but I am most comfortable when dealing with the folks at Mohawk Honda. Love their new building and location, too. State of the art!! Highly recommended :)
nancy02132
May 19, 2011
From start to finish I had a very professional experience. Consistant follow up, but not too pushy. They had the car in excellent shape and extremely clean. I felt like I was driving a new car off the lot,not a used one. Highly recommend this dealership.
pcs123
May 19, 2011
The entire experience was quality-driven. Everyone was a pleasure to work with, there were no 'surprises' along the way, everyone was very informative and helpful. From sales to service, where I have also had a solid experience bringing in my used car. wouldn't bring my car anywhere else.
deisner
May 19, 2011
Have purchased 8 Hondas from Mohawk, they know how to keep me as a customer with friendly and great service. The people are very friendly and the mechanics know what they are doing. The new location is wonderful and I wish the dealership the best. Jeff is a great guy.
What’s more, Mohawk Honda of Scotia has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mohawk Honda. Check out the listings today to find the right car for yourself. Mohawk Honda is definitely the best place to buy used cars online.