ariana pimentel

16 de ago. de 2021

I’ve had bad experiences with dealerships in the past. But today, Amanda responded to my inquiry and gave me the best car buying experience possible. She was so kind, patient and made sure we understood everything and got into something we love. She was the best. All the staff was so nice and friendly. We will continue to do all our business at Monadnock Ford! Thank you guys!

Ken Fleischmann

25 de may. de 2021

My wife and I have some very poor buy experience,(2016 Ford F-150) and one of the best buying experiences of our lives. Amanda(2021 Ford F-150) Mills is without a doubt one of the most patient sales professionals that we have ever worked with. We live almost seventy five miles from Monadnock Ford. Amanda took additional pictures so I could compare to the MSRP sheet. Both Amanda and Jesse in the finance department. Were a great pleasure to work with. If Amanda and Monadnock Ford have a vehicle that you are interested in. Don't walk, get there as fast as you can.

Dale Ostergard

14 de sep. de 2020

Very friendly, polite and knowledgeable! One of the best for customer service!!

Michael Patterson

26 de ago. de 2021

If you want to get into a Ford or even a fine selection of used vehicles (I happen to know that there is a well cared for BMW on the lot), talk to Stephen Huff at #MONDADNOCKFORD. I knew buying a new car with the supply chain challenges (chips, shipping etc) would be different this time around, but Steve and the folks at #MONADNOCKFORD were able to make me a great deal and get me into a brand new Bronco Sport. Give them a shout!

Seth Allen

17 de ago. de 2021

This place is the reason dealerships get a bad rep. My service experience at Monadnock Ford was the worst experience I have ever had at a dealership. My household has an older Fusion that had a few recalls that needed to be addressed. I chose Monadnock Ford because they were able to work around my schedule and get me setup with a loaner. I arrived for my 8:30am appointment at 8:15am, under the assumption we’d need to do loaner paperwork and that would take a just a few minutes. I walked in to a dark, empty service department. There were a few people behind the cashier’s window drinking coffee and talking, and some guy in an office telling someone on the phone about his current medical issues, but nobody came to greet me. Finally, I was introduced to Graham. We arranged the loaner paperwork and discussed one thing I wanted done (for which there would be a small charge). This is something that takes just a few minutes for a tech to do and they wanted to charge me for it. At zero point during the day did Graham actually contact me to update me, unless it was during the noon hour when he called to sell me unnecessary work. I had to call, got left on hold twice and hung up on by the phone system after 10 minutes on hold. 3rd try, I got to Graham who was rude and very poorly versed in what had happened to the car. I called back looking for the General Manager, but apparently he’s dodging me too. This is not the place to go if you value your time, or want to be met my a professional service team. Buy a Chevy, instead. You’ll be happier.