Used Cars for Sale at Moritz Kia of Ft. Worth in Fort Worth, TX

Willa

Nov 12, 2016

Moritz KIA/Fort Worth cooperated with my credit union making it possible to be approved through them for car loan. Thank you Moritz KIA!

Stevi

Nov 11, 2016

Worked out payments of what we wanted fairly easily, in and out pretty fast with 2 new cars. Finance department is always very nice as well. We love KIA cars. They are extremely safe and well built. We have purchased 4 of them now, so we love them!!

William

Nov 11, 2016

Good Service and people are friendly. They explain What the trouble is that needs fixing and when PARTS ARE WEARING.

Deanna

Nov 10, 2016

Did not have to wait for someone to help me. Service employees were very kind. Price was affordable. Location was close

Joseph

Nov 10, 2016

Easy breezy, from making the appointment to my time out the door! Same great service as always. Would definitely recommend to any Kia owner.

Richard

Nov 10, 2016

Timeliness; friendly staff; told me what needed to be done, to where I could understand it. Assisted with getting my car out of the crowed drive-through after service was performed.

Mark

Nov 9, 2016

Been taking Sorento here for service since purchasing at Moritz in November of 2013. Have been very pleased with the service department. The service advisors are very friendly and efficient. The courtesy shuttle drivers do a great job if you need a ride. Prices are reasonable as well.

Brinnith Grays

Nov 7, 2016

Brian Lucas is a great salesman , he made my buying experience quick and informative, I knew what to expect when I went into financing and they got a deal for me that was suitable to my budget, I can't say enough about my experience with Brian (salesman) and Greg ( Finance) if you are looking for a new car or truck please give them a try

Allen

Nov 6, 2016

Service Advisor was excellent. Work was well done. Quick and not too expensive. Trying not to be wordy. Well done sir.

Stacy

Nov 5, 2016

Doug and Kyle are great to work with. The make the whole experience great and enjoyable I would highly recommend Moritz kia Ft worth

Deborah

Nov 3, 2016

Scott Walters was amazing..so kind and caring and helped me get exactly what I wanted.Mike Kennedy was also great..very helpful getting me financedBradley in the service dept was very very nice as well

Dixie And Floyd Poore

Nov 3, 2016

Javier work so well with us this is the fourth Kia for us this one and the last one we bought through Javier Ahmad a very easy process no hassle at all it all went smooth just like before. We are very happy with the way he took care of us and with Moritz Kia thank you for your kindness and hard work to satisfy us.We love the Sedona would not have any other vehicle .

Linda

Nov 3, 2016

Kyle is so nice and sweet. I love bringing my vehicle up there. They take care of everything that needs to be done.!!!

Linda M

Nov 3, 2016

Bought a new Soul from Moritz Kia.My salesman, Chris Meachum, attended to my needs and wants and guided me accordingly.Most importantly, he actually LISTENED to me!Which sadly, seems to be a rare thing for most salespeople.I really enjoyed working with him and look forward to working with him again in the future.

Monica

Nov 3, 2016

Contacted Moritz to try and see if I could get a new car.I really didn't think I could, but my awesome salesman, Chris Meachum convinced me he could make it happen for me.And he sure did!Now I'm driving my brand new Kia Soul!Life is good!Thank you Chris and Moritz Kia!

Patricia

Nov 2, 2016

I brought my Kia Sorento in for a recall service and everything went smoothly down to the courteous driver that took me home and picked me up. Very professional and when I decide to upgrade I will definitely be using Moritz Kia in Fort Worth!

Joseph

Nov 1, 2016

GREAT COMMUNICATION FROM CHRIS AND SCOTT! APPRECIATE ALL OF THEIR HARD WORK AND HONEST HELP. GREAT INTERNET SALES TEAM. HELPED ME FIND GOOD MATCH FOR BUDGET AND NEEDS.

Tony

Nov 1, 2016

I came in, they asked what I needed done and then it was done within the next hour. Very fast and pleased with the service I got.

Emily

Oct 31, 2016

I was buying a new care and he did everything possible to help me with what I needed. Anytime I need a oil change he will swap me cars and take it in for me. I totally recommend him to anyone!!!!

John

Oct 31, 2016

They get it right and take care of me every time I go in for regular service. I have bought 4 Cars in the last 12 yrs from them and they serviced all of them.

Kasandra Gibbs

Oct 31, 2016

Doug Ashbrook was very helpful in my buying process as well as setting up service for my vehicle later down the line! I will definitely be using him for future purchases!

Mandy

Oct 31, 2016

Doug is great to work with. Never makes you feel pressured and he takes time to see what you're looking for. He really tries to help you find the best all around option.

William

Oct 31, 2016

The high level of customer service experience is consistent from visit to visit. Always courteous and professional. Maintenance service exemplary.

Mary

Oct 30, 2016

It was quick, efficient and I was notified in atimely fashion. However, I would recommend that you removethe twenty word minimum from your comment box.

William

Oct 29, 2016

Friendly, helpful, straight-forward guys. The warranty is much better than I expected. I appreciate the emphasis on correcting whatever needs it. I'm very happy with the Sedona as well as the price. Had a friend who bought a new Kia 6 or 7 years ago, he always bragged about Moritz. Now I know why.

Larry

Oct 28, 2016

i really like the personal service your staff provides. I also love that you have added a complimentary car wash! Excellent!

Karen

Oct 27, 2016

Quick service. They gave her a bath.They always greet me with hi be right with you when they are busy.

Daria

Oct 26, 2016

Scott Walters was very professional and helped us get the price on our new car we wanted to pay!! We love our new 2017 Sorento!

Barbara

Oct 21, 2016

I liked that it didn't take them very long to change the oil, rotate the tires, check the pressure on the tires & wash my Sportage. Service was great. The service man was very nice.

James

Oct 21, 2016

Very Good always friendly.Servery is very bad not suited to are of west Fort Worth.If you need more info set up meeting at Moritz KIA.

Shala

Oct 19, 2016

Thank you all for helping me get a new car!I really didn't think it would be possible, but you all made it happen!

Thelma

Oct 19, 2016

Anthony was very patient, answered all my questions, and at no time pressured me to make a purchase. Also very helpful in assisting me with vehicles that were a good match for what I was looking for in style, amenities,and in my price range. The Finance Mgr. was very nice and helpful in finalizing my purchase. I received my vehicle as promised, and Anthony was available to answer any additional questions I had.

Craig

Oct 17, 2016

The Service Team was quick and responsive. They kept in communication with me every step of the way. I will definitely be back if I encounter any other issues in the future.

Matthew

Oct 17, 2016

Friendly and quick service. Went a lot smoother than I expected.I will use them for my future needs. Good job.

Becky

Oct 16, 2016

Dejan is very friendly and helpful. Showed us the cars we were interested in. This is the second time we have bought a car from him.

John

Oct 16, 2016

FRIENDLY PEOPLE, WHO KNEW WHAT I NEEDED. THE SERVICE WAS QUICKLY DONE. NICE WAITING ROOM WITH FREE COFFEE AND DRINKS

Christina

Oct 15, 2016

Went there for an oil change and tire rotation.I was in and out in under an hour. But, paying over $50 is a bit too much. Everything else was great!

Barbara

Oct 13, 2016

I got the car I've always wanted! Plus it's my favorite color!!This is my third car. I've bought at your dealership. Javier was great, as always!!

Michael

Oct 13, 2016

Very fast. Great waiting area with coffee and bottled water!Service did a great job and did it quickly! Great experience!

Mary

Oct 12, 2016

They were very hospitable and courteous. I appreciated the courtesy ride home in a timely manner. Although they didn't call me, when I called them they gave me an estimated time for pickup that was on the button.

Rodney

Oct 12, 2016

My parents, and some of my friends have bought vehicles from Moritz dealerships and have highly recommended them to us. This is the first vehicle that we have bought from the dealership, and we are very pleased with the service. Moritz Kia is honest and straightforward. They always provide excellent service.

Daniel

Oct 11, 2016

I had issues with my car over the weekend and scheduled service for first thing Monday morning online. Service called throughout the day to keep me in the loop.

Julie

Oct 10, 2016

Fast, friendly service. Great staff and good coffee! I have no more to write so I will leave it at that!

Richard

Oct 6, 2016

Start time was at scheduled time of appointment- waiting room was orderly, clean, coffee and water was available. Watching the Wall mounted TV made the time pass by.

Michael

Oct 4, 2016

Quick friendly professional staff always a pleasure to go there!! I'll buy my next car from this place!! I know that I can count on them!!

Brenda

Sep 30, 2016

The salesman Roscoe. Super friendly and knowledgeable. He explained everything about the car and it's great warranty. I would definitely recommend to others. Great job Moritz.

Patricia

Sep 29, 2016

our sales guy was Dayon. My daughters step mom used him then my daughter and a couple weeks later I went and used him and bought a car. He even paid my daughter a $100.00 incentive out of his pocket for sending someone else. He was awesome took really good care of us even not saleing my daughter one car because come to find out there was sludge in the engine then found her another one that was even nicer. I really feel like Kia should pay the incentive though.

Anthony

Sep 28, 2016

MoritzKia of Fort Worth went above and beyond to meet my "wants". Never at anytime did I feel pushed into my decision. I went in to view a used car that I saw online. Unfortunately it had been loaned out and I was unable to see it. We looked at almost everything they had on the lot. New, used, all of it. My mind was set on the Sportage I saw online. We went ahead and did all financing and paperwork, I myself drove away in a loner. When the call came to come get my car I was SUPER excited. Seeing it in person, my spirits fell as there was lots of cosmetic damage, and it was in desperate need of new tires. Fixing it was not out of the question for this dealership, they sent me away in another loaner, and a day later I went and picked up my beautiful KIA Sportage. They did a phenomenal job and fixing all it's blemishes, as well as putting brand new tires on it. This was my first experience with an actual dealership, all my previous cars were purchased from small time used car lots. MoritzKIA of Fort Worth made this an extremely pleasurable experience, and there is no doubt in my mind that the customer matters to them, and I know I will be taken care of for a lifetime. Thanks Guys! My salesman Johnathan was very kind and I couldn't have asked for a better guy to do business with, The manager of this location personally dealt with our concerns and took care of us. (I apologize that I can't recall his name at the moment) I would definitely start here if you're looking to get a new car. On a side note if you are a "car" person, the KIA Forte is super sweet, she was my loaner and boy was she fun to drive!!

Bryan

Sep 28, 2016

Liked our sales man. Very friendly. New so had some stuff to learn, but that's expected. Manager was very helpful and worked hard to find us the car we needed.

Charlotte

Sep 28, 2016

Everyone stayed late to finish up my sale so I could drive away that night. Salesman entertained children so much they wanted to take him home with them.

Eric

Sep 28, 2016

Salesman Brian Lucas was great. I was dreading getting a good ole boy salesman. Brian was knowledgeable, fair and humorous. Hope he is there the next time I need to buy a car.

John

Sep 28, 2016

Quick testing and replacement of battery on a busy day. Allowed me to see the testing and results. Comfortable waiting room with fresh coffee or water.

Kelly

Sep 28, 2016

Usually you dread buying a car because it's time-consuming and takes all day. The experience we had this last weekend was up beat, quick and easy.

Wences

Sep 28, 2016

Friendly and clear explanation of the product.Also the service and customer care is very good, thank you so much for the best buying experience.

BlakeFW

Sep 27, 2016

Had a great experience with our salesman Doug Ashbrook. He helped us find a great car in our budget. He was very professional and knowledgeable about all aspects of the sale process.

Raquel

Sep 27, 2016

My sales rep Maurice was very professional, thoughtful and not pushy. It was my first time ever to purchase a brand new car and my experience was awesome. He was truly a blessing a very nice guy I would recommend all my friends to him.

Tyrone

Sep 27, 2016

Taylor my sales consultant and Mike the business manager were both very patient and knowledgeable and were very honest with me. I didn't feel pressured into buying my car and they took a genuine interest in making sure I was well taken care of. Also the finance department was exceptional, from getting me approved to finalizing the price of the car to paperwork. I only came in for a oil change and tire rotation and walked out on cloud nine. The staff was awesome and I'll be back to my third Kia after this one. I couldn't have asked for a better experience. 12 out of 10!!!

CareBear

Sep 25, 2016

Excellent customer service and buying experience, Doug went well above and beyond, will definitely be back here for any future vehicle purchases!

beckyFW

Sep 24, 2016

Our salesman, Doug Ashbrook, was extremely well-prepared and knowledgeable of each car my husband and I were interested in. From a short list of things we wanted in a vehicle, Doug found the perfect vehicle with a low price and low miles! Each conversation with him, made us feel more and more comfortable that he would find what we were looking for! He was relentless when it came to getting our feedback and communicating with us, all to make sure he could find exactly what we wanted. Therefore, one of the most important things about a vehicle,to my husband and I, was to find a vehicle we could trust, as we think about planning to start a family. Doug took in those considerations and never missed a beat in fighting for that lowest price. The financing portion of the sale couldn't have been smoother or less of a stress for us. Our salesman teamed up with our finance guy and made sure we would have the nothing short of a great experience. Overall, Doug made this experience so much more fun because we knew and believed our salesman had our family's best interest in mind.

Tom

Sep 24, 2016

EVERYTHING WAS GREAT. IT COULD NOT HAVE BEEN BETTER.THE PEOPLE NEW WHAT TO DO AND THEY DID WHAT THEY SAID THEY WOULD DO.

Cheri

Sep 21, 2016

Lamar Davis and Ross Korngut took care of us at the dealership. It was one of the best car buying experiences we've had. They were friendly, exceptionally helpful and the whole process was quicker and easier than any of our other car buying experiences. Very nice dealership and exceptionally good sales people. Thank you so much for the wonderful experience

Hannah

Sep 21, 2016

My vehicle was taken promptly into the shop after my arrival. I had made an appointment. The work was done in a timely fashion. I use the same service rep(Kyle McDonald) every time. It's nice to have servicing done at the dealer. Especially nice are the periodic coupons we receive from Moritz which to limited income seniors is very much appreciated.

Neesha

Sep 21, 2016

I didn't have to wait very long and I had another appointment after getting my first maintenance and they were accommodating and made my appointment on time.

Sharon

Sep 21, 2016

People are pleasant, attentive yet relaxed. The facility is clean. I think it is ridiculous that you tell us how many words to make our comments.

Alice

Sep 19, 2016

Kindness and professionalism was exhibited by the service department staff. The service staff was very understanding and courteous and expressed the desire to meet our car maintenance needs.

Fred

Sep 18, 2016

Extra care taken to fix unknown issues , and got taken care of with extended warranty , thanks to Joe. Hardick , and all ..

Ryan

Sep 18, 2016

Horrible communications skill they never got back to me for a price of what my car would be worth for a trade in been a week already

Alan

Sep 17, 2016

Kyle McDonald is one of the best service reps I have had in my 65 yrs of driving. He always thinks of the little things that I forget.

Darrell

Sep 17, 2016

Always quick, friendly, awesome service!!! Prompt courtesy shuttle, Service advisor accommodated all my needs. Always a pleasure to work with this team. Completely satisfied with the service I get!!!!

Kevin

Sep 16, 2016

Harry Draper our sales guy was great for the second time around. He was honest and straight forward. With Sales Manager, check his math.

Lester

Sep 16, 2016

Our salesman, Scott Avant, was so helpful in everything. He took care of everything for us so it was so easy to make our purchase and be on the way back home.

William

Sep 13, 2016

customer experience in a dealership is always defined by thepersonality and the product knowledge of the sales person. Scott Avant is the best.

Tina

Sep 12, 2016

The wait wasn't too bad. Just a rainy Saturday morning. There wasn't too many people in the waiting room with us. We had refreshments to choose from for our pleasure.

George

Sep 11, 2016

Quick and courteous and kept me well informed on my vehicle repair or service.On this survey please do not limit or make me put more that I want to.

Sheila

Sep 11, 2016

The waiting area was clean with water and other drinks available. It was quiet enough to work while waiting. There were charging stations for phones. Plenty of seating was provided.

Rhonda

Sep 10, 2016

Mr. Macdonald in the service dept is awesome. He is always smiling and makes sure everything is taken care of on my Optima.

Robert

Sep 8, 2016

Friendly service personnel and nice waiting area. Service was quick and online appointments help speed things up. A wash with the service makes the car shine.

Christi

Sep 7, 2016

Brandon was very helpful. He didn't mind giving me estimates on a mirror that wasn't working. He called and gave me updates on my car. ( I was worried I needed new brakes front and rear) Helped me understand the issue I was having with my car not starting properly. Since I am not car savvy. Will definitely be going back to him if I have any issues or concerns with my Kia Optima.

JG

Sep 7, 2016

I just bought a new Kia Soul from Chris Meachum at Moritz Kia.I absolutely love it.Chris was wonderful to work with and I highly recommend him to anyone looking for a new car.

Kipp

Sep 7, 2016

Overall great experience for buying a new car. I was picked up at the airport without any complications. Negotiations were timely and fair. No surprises and we found the perfect minivan for our new family.

Anthony

Sep 4, 2016

Always a smile with fast service. They keep you informed on the upcoming service needs. Clean facility. Friendly. Exceptional service!

Lynn

Sep 4, 2016

The customer service is excellent, I was made to feel welcome and was always kept informed. The service and sales staff are very attentive with detail, and informative about letting me know the status of transaction.

Christopher

Sep 3, 2016

Great customer service. Sales process was quick. Not a high pressured sales environment. Staff are friendly and knowledgeable. Good selection of vehicles.

Carolyn

Sep 2, 2016

Kip Culberson was awesome to deal with, get knowledge of auto I was interested in and explained in detail all questions I had

Christopher

Sep 2, 2016

No pressure. Delivered on what they said. Listened to my needs and got us exactly what we asked for and even got us upgraded for just about the same price.

Candace

Aug 31, 2016

I like The way they kept me informed about my car. My car was ready and washed when I got there.

Terri Gilmore

Aug 31, 2016

My husband and I just got 2 new vehicles in one month. Taylor who is awesome! Was very knowledgeable about the cars and listened to what we wanted. Greg in the finance was great also, he made it fun to do the paperwork and got us great deals.We are already recommening people to Moritz Kia, more specifically Taylor and Greg.Big thanks to these two for taking what could have been a long drawn out dreaded experience and making it exceptional! We have 2 new friends and 2 new cars.

Deborah

Aug 30, 2016

fast, efficient, friendly service. nice waiting room with beverages. all employees have been nice. location is just minutes from where I live.

Robert

Aug 30, 2016

Fast service and people in the service dept. are excellent. Clean waiting room with coffee and tea. Mark is a great manager.

Lorie

Aug 29, 2016

walk in service always available if needed on an urgent basis. also like the fact that appts can be made for service around my busy medical work schedule.

Marie

Aug 29, 2016

We called about an on line listing and Harry was ready for us when we arrived. He showed us the car we inquired about and didn't try to sell us something we weren't interested in

Christopher

Aug 28, 2016

Fast and friendly a very professional enviroment with a willings to teach you about your car. With a genuine show of concern if there is any problem or probelms with your car.

James and Jennifer Johnson

Aug 27, 2016

My wife and I bought a Kia Sportage in May of 2015 to replace our 2007 Kia Spotage and every aspect of buying a car was so fast and easy...no haggle no pressure. Our salesman Doug Ashbrook was given the criteria that we needed and he found just what we needed. This past July my wife was in a wreck and total led the vehicle. I called Doug Ashbrook again and gave him the criteria we needed to get into another car. He found us another great deal. We were able to purchase a 2016 Kia Sorento EX. As always the professionalism and able to meet our needs attitude was so helpful. I recommend Doug for anyone looking to get a great deal. He is a good Christian man that tries hard to go above and beyond his call of duty. Thanks Doug and the team you work with. You have made us a happy buyer. We are well pleased.

Robin M

Aug 27, 2016

This is the first time we have bought a car at a Kia dealership and we were very happy with our sales manager, DJ Hariford. He made the buying experience easy and genuinely wanted to make sure we were happy with the car we bought for our son. Thank you, DJ!

Tina

Aug 27, 2016

Staff provided fast and friendly service from start to finish! I thought it was going to take overnight for my repairs. Instead, I received my car back the same day.

Judd

Aug 26, 2016

Fast service and great service agents always there to answer your questions. Have transportation to take you if you need to go somewhere.

Alberto

Aug 25, 2016

It was a good experience for my first purchase. The people there are great. I got a great deal and did not feel as if I was scammed.

Terri

Aug 24, 2016

Taylor was friendly and listened to what was important to me . She answered all of my questions and helped me find exactly what I was looking for in my next vehicle.

Tony

Aug 24, 2016

Work completed relative quickly at the price quoted. Your personnel. I miss Amanda R., but Kyle MacDonald also a good SA (she's just better looking!).

M Robin

Aug 22, 2016

Great service and a very Friendly Staff. The Service advisor Kyle always remembers me and I had a new one this time and he was very nice too.

Cynthia

Aug 20, 2016

Always courteous and fast , complete service. No pressure into buying. Highly recommend to anyone looking for a new car.

Emily

Aug 19, 2016

Everyone is nice and I can't thank y'all enough for the loaner car. I needed a way to get to work

Tyler

Aug 19, 2016

Friendly and professional customer service. Fast and easy process. Easy to setup appointment! Will be going back..Would highly recommend to family and friends!

Diana

Aug 17, 2016

Friendly and courteous staff, responsive to needs. Make you feel very welcome. Car wash with oil change appreciated! Nice waiting area.

Rebecca

Aug 17, 2016

Everyone was friendly and spoke no matter if they were helping me or not. The salesman found the car that I was perfect for me right down to the color. Him and his manager got me the best deal they could and got me out of a bad situation.

Robert

Aug 16, 2016

fast,effecient and professional service.I think the service manager is doing an execellent job in using his resources.This is a big improvement over past experiences.

Marcellus

Aug 14, 2016

The overall process was very nice indeed. I would only change one thing. I am very satisfied with my purchase.

Dawn

Aug 13, 2016

Kyle McDonald is always great! He is always professional and helpful! All of the staff are great. The facility is nice and accommodating. Overall, a very good customer experience.

Adam

Aug 12, 2016

Our salesman Chris Meachum was awesome. He did an awesome job. Made it very easy and was thorough throughout each step of the process. I think he went above and beyond what I expected he needed to do

Bruce

Aug 12, 2016

The service advisor was great. He answered my questions and took care of my van. The work was done on time and very clean

Cheryl

Aug 12, 2016

Courteous employee's, the waiting room for customers is stocked with comfort items i.e. coffee, wifi, water, T.V. and magazines - much appreciated.

Dennis

Aug 12, 2016

The staff at Moritz Kia made my experience enjoyable, easy, and quick. Scott Walters did a great job and was a pleasure to deal with. Finance department was painless. Prior to this experience I had placed car dealers next to dentists. I hated going to both. Thank you Moritz

Karen

Aug 12, 2016

People are very friendly & helpful. They are not pushy. This is my second car from here and I will come back for another one when it's time to trade up again.

Larry

Aug 12, 2016

Anthony and Mike help in every way they could so I would be able to get what I wanted. And I want to thank them so much they are very courteous.

Letitia

Aug 12, 2016

Customer service, professional!! Rosco went over and beyond see into it that I was 100% satisfied. Made me feel like nothing else matters but my happiness If it was something I did not like he never showed or I never felt like I was a problem or just a dollar he could make off the sale. I would not go anywhere else to purchase a car thank you for your awesome amazing kindness and professionalism you have shown us.

Noretta

Aug 12, 2016

Everyone with whom I came in contact was especially pleasant and anxious to be of service. Also appreciate the water, coffee, etc.

Stephen

Aug 12, 2016

Friendly and courteous staff who were able to fit me in the vehicle of my choice. Very pleasant and easy experience. You can tell the customer is important at Moritz Kia.

Tiffany

Aug 12, 2016

Chris Meachum made the whole process quick and easy. His expertise and professionalism are out of this world. He also helped us get very flexible terms that really helped us out with our budget! If not for him, we probably wouldn't have been able to get our new Soul. I recommend Chris to anyone looking for a new car!

Toni

Aug 12, 2016

Moritz Kia has been amazing. I did not have to jump through hoops. I had an idea on what I was looking for and yall really did make this experience in buying a car way more pleasant than I could have asked for.

Michaele

Aug 11, 2016

SHUTTLE TO AND FROM WORK FROM DEALERSHIP DURING SERVICE/REPAIRS WAS A GREAT BONUS. WILL DEFINITELY BE USING MORITZ KIA AGAIN FOR FUTURE NEEDS. THANKS

Darlene

Aug 10, 2016

Anthony did a superb job listening to me and he got just what I wanted. He went above and beyond expectations. Awesome job Anthony!Then Michael Kennedy finished it with the icing on cake in finance. Great teamwork! I will always come back to Moritz Kia.

Dee

Aug 10, 2016

Great service from the service person who help me with my truck. He was very helpful and answered all my question.

John

Aug 10, 2016

The professionalism, courtesy, helpfulness and friendly welcoming attitude of all employees encountered. Special gratitude and thanks to Jennifer, Greg nd Scott; You made my visit a total, ongoing pleasure.

Velma

Aug 10, 2016

Every thing was great from workers to managers they are very professional and friendly. Always with a thank you for your business .

Donna

Aug 7, 2016

Chris Meachum was so very helpful in the selection and purchase of my new Soul.I haven't bought a new car in 12 years and I was a little unsure of exactly what I wanted and was a little nervous about getting myself into a car payment again.But with Chris' patience and courtesy, he helped me find the perfect Soul and also helped figure out a way to get to the payment I was comfortable with.

Judane

Aug 7, 2016

Service was great we were out of town and they made the time for me to get my oil changed

Khatie K

Aug 7, 2016

Just bought our second new Kia from Chris Meachum at Moritz Kia.We got a new Soul last year.And now we just got a new 2017 Sportage!We drove all the way from Austin (and passed several Kia dealerships on the way) because we knew Chris would treat us right.We can't recommend Chris enough!

Tiffany

Aug 7, 2016

Chris Meachum made the whole process quick and easy. His expertise and professionalism are out of this world. He also helped us get very flexible terms that really helped us out with our budget! If not for him, we probably wouldn't have been able to get our new Soul. I recommend Chris to anyone looking for a new car!

Adam

Aug 5, 2016

Our salesman Chris Meachum was awesome. He did an awesome job. Made it very easy and was thorough throughout each step of the process. I think he went above and beyond what I expected he needed to do

Judy

Aug 5, 2016

friendly service. everything went great except for the longer wait this time. that is the only complaint I have. thanks

Charles

Aug 4, 2016

You folks did what you said you would. and it was not a high pressure sale . Great coffee. Quick service .. I needed a ride out there and Dj picked me up

Katheryn

Aug 3, 2016

Moritz of Ft. Worth has great customer service. I was kept up to date on the repairs being done to my vehicle. I was also told about the recall on my hood latch. My oil change and repairs were taken care of quickly. Thank you.

Jodie

Aug 2, 2016

Salesman Dejan was great! And we live the car!!! I will be sending friends and family there for all their car needs.

Jolyn

Aug 2, 2016

Scott Walters was our Sales Representative and he was 100% professional and patient. Scott gave us a stress free experience and we have already referred several friends.

Summer

Aug 2, 2016

Convenient drop off. Shuttle driver, Bradley, was very pleasant. Recall work done in a very timely manner. Even washed my Soul. Wasn't expecting that. :)

Brandon

Aug 1, 2016

Quick and friendly! The guys make me feel comfortable and they are trustworthy! I highly recommend. I will keep coming back!

Linda M.

Aug 1, 2016

Tony Devarona was a pleasure to work with. He answered every question I had about the Kia Soul even down to a discussion about the color. Everyone I talked to there were extremely polite and helpful and Tony D. Was outstanding!

D C

Jul 31, 2016

Great buying experience.Chris Meachum was the most professional and friendly salesman we've ever worked with.Highly recommend!

Doug

Jul 31, 2016

Got my 3rd Kia from Chris Meachum at Moritz Kia in Fort Worth.He's the only one I'll ever buy a car from.Go to Moritz.Ask for Chris Meachum.

Bruce

Jul 30, 2016

The customer waiting area was wonderful with free coffee, tea, or coco. I took my 8 year daughter and she enjoyed the experience. The free wifi was also great because it allowed us to watch Youtube videos while we waited. The price I got for the tires was excellent. The service advisor did an excellent job keeping us informed of the progress.

Karen

Jul 30, 2016

People are very friendly & helpful. They are not pushy. This is my second car from here and I will come back for another one when it's time to trade up again.

Maria

Jul 30, 2016

The service staff is friendly and attentive. They got me to work on time and even came back to pick me up at lunch when my vehicle was ready.

Nicole

Jul 30, 2016

The customer service was sports on! I had an issue with one of my tires while in transit to work. When I pulled up to the facilities I was greeted warmly. The Kia team worked to resolve my tires issue quickly and efficiently!! I am very pleased and I trust Kia customer service and the mechanics with my car!

Victor V

Jul 28, 2016

I can't stress enough how stressful car buying can be, but I can honestly say that Moritz Kia of Ft Worth made our car buying as stress free as possible. From salesman DJ Hariford to Manager Brad Massie to the finance team..you can not go wrong at this dealership. The location is easy to get to right off the highway and the selection was great! Don't let the location fool you, if you're looking for it, you will find it!!!

Myrna

Jul 27, 2016

Very pleased with the service and the staff--very pleasant demeanor and helpfulness. Most welcome atmosphere and service that exceeds that of others.

Brenda

Jul 26, 2016

good customer service, everyone is friendly and helpful. The sitting areas are clean and tidy. Coffee and water is available while you wait for your car to be serviced

Gabrielle

Jul 26, 2016

I received a friendly welcome. The facilities were super clean. The service was quick. With coupon, I rrceived more for my dollar. I got a clean car after service.

Jantavia

Jul 26, 2016

Scott Walters was really great! He worked really hard to get me into a vehicle that was suitable for my family and I!

Larry

Jul 26, 2016

The knowledge of the service person. They answered a question I had asked of two other supposed professionals and had not been given accurate information.

James

Jul 22, 2016

No pushing but excellent answers to all questions. gave me literature and answered all new questions I had on this.

Gary

Jul 21, 2016

As always, Kyle in service takes the best care and is the most attentive to the needs of the customer.

Mark

Jul 21, 2016

Did not feel pressured. Had a good selection of vehicles. Have bought from this dealer in the past and have always been treated well.

Dennis

Jul 20, 2016

The staff at Moritz Kia made my experience enjoyable, easy, and quick. Scott Walters did a great job and was a pleasure to deal with. Finance department was painless. Prior to this experience I had placed car dealers next to dentists. I hated going to both. Thank you Moritz

Stacy

Jul 20, 2016

Always nice to me and car wash and vacuum is a great feature! Love the lounge and iPad available for use.

Raymond

Jul 19, 2016

Customer service reps and the service manager are very knowledgeable and have impeccable customer service skills! ! The service manager is on top of his game and is very professional. .

Krystal

Jul 18, 2016

Im Always greeted quickly and taken care of in reasonable amount of time. They make me feel very comfortable there.

Gary

Jul 16, 2016

All the staff, salesman, finance, and all very Freindly and knowledgeable, treat us return customers superbly. Have purchased 5 vehicles from Moritz.

Belinda

Jul 15, 2016

Customer service was great, will come back for future service needs. Thank you for an outstanding performance. Will recommend to family and friends.

Peggy

Jul 15, 2016

This was the most pleasant car buying experience I've ever had. Maurice found exactly what I told him I wanted & now I'm in my dream car. He returned my rental for me & even picked up my trade in car from the Firestone location where I had left it for repairs. Outstanding customer service..........very impressed!

Daniel

Jul 14, 2016

Service Personnel new what type of service was required for my vehicle. Explain the service and the reason it was needed.

Julissa Chubbs

Jul 14, 2016

Brad Massie and Greg Anzaldua make the buying process a breeze. They are a great time to have in our corner. I was pleased at the speed and accuracy of the car buying process.

Paula

Jul 14, 2016

My salesman was wonderful, spending hours making sure I was truly satisfied with my choice of vehicle. He also called a few days later to see if there was anything else he could assist with to make sure my phone was connected to the bluetooth and all that all the apps were working.

Angie

Jul 13, 2016

Always very informative and thorough. Kyle and Doug always take great care of me! Have had nothing but great experiences with this dealership over the last 2 years!

Robert

Jul 13, 2016

Got the car I wanted and a great warranty same day i came in , I also was impressed with the people.

Robert

Jul 9, 2016

My wife and I have purchased a number of new vehicles over the years and we both agree that the purchase of her Kia from Moritz was a very professional, courteous and enjoyable experience. Patrick Mabe, our sales consultant was very adapt at covering the automobile features, offering to give us the use of the vehicle over the weekend to ensure we would be satisfied and presented us with what we considered a very reasonable no hassle deal. The overall purchase from sales to finance was handled in a manner that would definitely bring us back to Moritz for any future purchase.

Russell

Jul 9, 2016

When I arrived I was immediately met by the service adviser. He kept me updated with the progress of the repair to my vehicle (flat tire).

Sherri

Jul 9, 2016

I just purchased my third vehicle from Moritz Kia (Kip Culberson) and the experience was easy and quick, plus I know I got the best deal out there! My mom has purchased three as well, always getting an upgrade.

Sheryl

Jul 9, 2016

Fast , friendly and efficient. Helped with car rental and verified warranty to save us money.Car was fixed the same day.

J. Begood

Jul 8, 2016

My Experience with Moritz Kia on I-30 W Fwy, Fort Worth Texas.On 06/20/2016 my Kia Sorento was transferred to Moritz Kia in Fort Worth Texas by [REDACTED] for warrantied repairs. 06/22/2016 I reached the Service Manager Frank for an update 15:09 06/30/2016 at 13:56 Service Advisor Brandon 817-560-6056 called to inform me that all my parts were in and repairs would be complete 07/01/2016. On 07/01/2016 I called at 14:03 for an update and was asked to call back in an hour or so. I called back several times around 16:13 and left a voicemail for the General Manager. I was told by Ramsey their Used Sales Manager that he would look into the status and call me back. 16:27 once he located my vehicle and had been updated, I was called back from 817-560-6057. At the time the General Manager, Service Manager, and Sales Manager had all already gone for the extended holiday weekend. Ramsey informed me that the technician working on my vehicle had left early and would not return to complete the repairs until 07/05/2016. I explained my concern that the rental was only covered under the warranty until 07/02/2016 to which he replied that Moritz Kia would take care of the difference in rental days. I asked him to repeat himself and he reconfirmed that Moritz Kia would step up and take care of the rental for the extended period due to their technician not completing the job before leaving. 07/05/2016 I was called by Brandon at 08:36 to inform me that my vehicle was ready for pickup. That afternoon I arrived to recover the vehicle and I asked about the rental coverage and he stated that he would look into it. He was unable to give me complete answer about the situation but promised me that it would be taken care of once Enterprise sent them a copy of the bill. (Witnessed by the young blonde parts/cashier.) 07/05/2016 Enterprise sent a copy of the invoice to Moritz Kia, which they rejected claiming they never made any such commitments and are still denying the bill as of 07/08/2016.

Edward

Jul 7, 2016

Friendly professional service. Service writer was outstanding. Complimentary coffee and water was great. Service performed quickly and car returned in a timely manner.

Gloria

Jul 7, 2016

Brandon met me at the service door, I had 3 recalls and needed an oil change /service, all done. During the service they also found a nail in my tire, fixed it, washed/vacuumed my car. All done with beautiful smiles! Thanks!!

Pamela

Jul 6, 2016

The experience at this Kia Dealership has always been satisfactory. They listen and their is no pressure to purchase. This is my 3rd purchase from Kia Fort Worth.

Toni

Jul 3, 2016

Moritz Kia has been amazing. I did not have to jump through hoops. I had an idea on what I was looking for and yall really did make this experience in buying a car way more pleasant than I could have asked for.

John

Jul 2, 2016

Carlos, the sales person, was very helpful and took the time to make sure we had all the information needed to make a good decision. There was no high pressure. He was polite and friendly the whole time, which made our experience a positive one.

Johnny

Jul 2, 2016

Customer service with Chris and the financial person mr. Kennedy was excellent. I was more than pleased with the services that was provided

Barbara

Jul 1, 2016

Gave me all of the information I asked about and additional things that I had not thought about, but ABSOLUTELY NO high pressure tactics. I never felt pressured to make a decision right then. Best car buying experience as a single person of advanced years.

Chris

Jul 1, 2016

I would like to thank Roscoe for all his help. Dude really knew his stuff. Thanks again buddy!

Jessica

Jul 1, 2016

They fit me and I did not need to make any arrangements to take off work or schedule a ride

Lana King

Jun 30, 2016

I have been a Moritz Kia Fort Worth customer since 2008. Since that time I have purchased 1 used and 3 new cars. I love the Kia brand and the excellent customer service. Roscoe Korngut is my go to salesman when purchasing a car. His no nonsense salesmanship lets me know I am receiving the best deal possible. He has an excellent follow-up program unmatched my any salesperson I have used in the past. I would definitely recommend asking for Roscoe if you are looking for a new or used car. If he can't make it work, no one can!!

TDavis

Jun 30, 2016

Roscoe is the best sales person I have ever met. He really listens to my requirements and does his absolute best to find the right car at the right price. He takes customer service to a whole new level. I have always found his dealings to be up front and honest.

Weldon

Jun 30, 2016

Overall a great place to buy a car. Good selection. Carlos Sanchez is a great knowledgeable and low pressure salesman.

Evelyn

Jun 29, 2016

Everyone so friendly and helpful. Work done in a timely manner. Shuttle rides muchly needed and no long waitsClean faclities

Stephen

Jun 29, 2016

Friendly and courteous staff who were able to fit me in the vehicle of my choice. Very pleasant and easy experience. You can tell the customer is important at Moritz Kia.

Ashley

Jun 28, 2016

I liked that the salesman worked hard to get me the exact car I wanted for the payments I needed it to have.

Donna

Jun 20, 2016

Staff have always been courteous and helped fix any problems I might have with my car and I will buy my next car from them

Joseph

Jun 19, 2016

Diagnosed the problem and completed the service in a timely manner. Also kept me posted on needed repairs and priotized the repairs.

Ione

Jun 17, 2016

I am impressed with the service managers, techs, and office personal. They are very knowledgeable about their products. Also, my wait is never long. I will be buying a new Forte from Moritz with 2 years.

Pelar

Jun 5, 2016

Scott Avant was a wonderful sales guy he got me and my new in a reliable car and it didn't take all day he even help make sure I understood how to work my new car thank you Scott for going the extra mile for me and my family and Greg Anzaldua has wonderful energy thanks for all your help

Janice

Jun 3, 2016

What I liked about my experience was that as soon as I walked through the door, everyone, even those that did not assist us, was so friendly and treated us as if we were the most important customers there. Kip we so knowledgeable and honed in on what we told him we were looking for and he found the perfect car for us.

James

Jun 1, 2016

Scott was fantastic start to finish listened to my needs found what I wanted delivered at great fair price will go back again again and again

Mendy

Jun 1, 2016

That the sales person was available by phone, text or in office. Jennifer was very friendly and wanted me to get the best deal possible. She worked with me throughout the day and even on her day off.

Letitia

May 27, 2016

Customer service, professional!! Rosco went over and beyond see into it that I was 100% satisfied. Made me feel like nothing else matters but my happiness If it was something I did not like he never showed or I never felt like I was a problem or just a dollar he could make off the sale. I would not go anywhere else to purchase a car thank you for your awesome amazing kindness and professionalism you have shown us.

Nathan

May 27, 2016

We did the setup online an both of my sales men to total charge in everything. 90% of the paperwork was already done

Jimmie

May 20, 2016

The rapid service and quality of service. The service rep kept me informed of what was going on. The facility was in excellent condition and I was made to feel like I was someone important.

Kevin

May 20, 2016

Politeness and no pressure from all involved. Definitely went out of their way to help. I would definitely recommend them.

Callie

May 19, 2016

Our sales associate was honest and did not try to sell us features we were not interested in buying. Our finance person was able to get us a competitive rate that beat our bank rate.

Kolen

May 19, 2016

I especially like how friendly our sales associate was. Doug Ashbrook was exceptionally helpful and very friendly. The dealership itself was very nice, and an all around great buying experience!

John

May 15, 2016

From the initial trip to the dealership to make inquiry..the sales process..the salesmen involved..finance dept. & my 1st 2 interactions that I've had with service..in particularly KYLE MACDONALD..it has been solid..seamless..exceeds expectations..so far, so good!

Beverly

May 14, 2016

they planned ahead and had my car picked out for me and everything was smooth. Sales people were so friendly and helpful. Finance was pleasant and quick.

Patrick

May 14, 2016

Brandon was extremely courteous. He kept me fully informed. The work was performed ahead of schedule. It was a fantastic experience all around.

Jr

May 13, 2016

Speedy service and great customer service. Nice waiting room and clean facility. I do not know what you want me to say. Let me get through with this survey.

Stacy

May 11, 2016

The staff was very quick to help us. We thought we had done great research, but they gave us even more information than we expected about the vehicle we were looking to purchase. The whole process was quick and easy. I would highly recommend this dealership!!! Jazz and Maurice were wonderful!!!!!

Gary

May 9, 2016

The service was friendly, complete and given and update on all my car's needs. Heads up that new tires would be needed on the next visit, but only 2 tires at this time.

Sharon

May 9, 2016

Your service people are always prompt to come help you. Work is done in a timely manner and I greatly appreciate the free car wash too!

Hilario

May 3, 2016

Mike Alexander was very helpful and I even had to contact him after I bought this car and he continued to help

Toni

May 3, 2016

Made appt on line (first time) and got in and got out. Had two cups of coffee while I waited. Didn't take long at all.

Marilee

May 1, 2016

The whole experience was refreshing, friendly and professional. Everyone ensured I was happy with the vehicle. DJ was fantastic. And, finance and service went above and beyond to secure the best interest rate and vehicle maintenance. My son, who is in the Army, and in England at the time of purchase, was able to talk to sales and finance who gave him peace of mind for his Mom buying a vehicle when he was not with me. That means the world to me. The most excellent service I have received buying a car.

Bonnie

Apr 30, 2016

Roscoe Korngut is a fantastic sales consultant and a miracle worker! He worked for days to help us find the perfect car for our family with a finance plan we were comfortable with and could afford.He did not pressure us to make a sale but went above and beyond to make sure we were comfortable. We could have walked into any dealership and walked out with a car to drive but because of Roscoe we walked out with the exact car of our dreams feeling good about the deal we got. This is the 4th car my immediate family has bought from Roscoe and he always comes through!

Aubrey

Apr 29, 2016

Dejan made the whole process easy. I wasn't expecting to get approved because of my credit but he worked really hard to get me into a car.

Henry

Apr 29, 2016

Those customer does really good job to show to person that what cause problem. Mechanics guy did really good to check all begin of car to make sure.

Darlene

Apr 28, 2016

I reminded them that I set up appt online so was supposed to get discount and corrected paperwork without argument.

Cheryl

Apr 25, 2016

Courteous employee's, the waiting room for customers is stocked with comfort items i.e. coffee, wifi, water, T.V. and magazines - much appreciated.

James

Apr 20, 2016

The entire service department/ staff is extremely helpfull. A BIG THANKS to Kyle for always helping me out and answering my questions!!! You guys...and gals...are AWESOME!!

John

Apr 19, 2016

Although I just brought the Rio in without calling first, I was immediately taken care of, the vehicle problem was diagnosed, fixed and I was on my way home in about an hour. I was very satisfied with the service and the cost.

Kim

Apr 16, 2016

I took my Sorento in for diagnostic. Service guys jumped right in and helped me unload off trailer. Joe the serv coor was a great help . Very friendly and great staff.

Larry

Apr 16, 2016

Anthony and Mike help in every way they could so I would be able to get what I wanted. And I want to thank them so much they are very courteous.

David

Apr 15, 2016

I liked my salesperson, Scott Avant. Also, upon arrival at Moritz, I was greeted promptly and courteously by one of the sales associates - this happened on two occasions. Also, I bought a used car and Moritz did not do the inspection alignment and oil change before I took delivery. I appreciated the fact that I was notified and given a loaner car while the work was done. Had I not been called, I would never have known it was not completed. I appreciate the honesty and that Moritz worked to make things right.

David

Apr 8, 2016

Kyle was very friendly and knew our case and greeted me by name prior to even meeting me in person. He met our needs quickly and made my family feel at home while we were waiting as the service was being done.

Elrica

Apr 8, 2016

Everybody is friendly.Kyle MacDonald always keep me posted on when my car will be ready and is always their to help answer any questions if anything comes that needs to be dealt with.Always nice!

Dolores

Apr 1, 2016

everything ! great salesman,great car, love it i have bought 2 from you in 2010 and now 2016 my son gets my 2010 ,if my son didn"t need acr i would still be driving my 2011 which i bought in 2010 ,love them both !!!!

SueB

Apr 1, 2016

I recently purchased a Kia Soul from here. My salesperson, Roscoe, was very professional and courteous. I knew that I wanted a Soul but not sure which trim (features). Roscoe asked me questions to make sure which kind of Soul would be the best fit for me. He was able to answer all of my questions and concerns and I didn't feel rushed. I am extremely happy with my purchase and the overall experience. Everyone was very courteous and ready to help. I would also like to give a kudos to Trayce (Business Manager), for answering my questions in the actual purchase of the vehicle. If the repair/maintenance side is anythng like the sales experience, I will definitely look forward to being a lifelong customer.

Cheryl

Mar 30, 2016

Scott was extremely kind and patience with us to find the right vehicle that fit our needs! He wasn't pushy at all! I would HIGHLY recommend Scott to anyone looking for a good salesman!

Nada

Mar 29, 2016

Appointment time was acknowledged and I was on my way after just one hour. There was a full waiting room when I arrived at 9:15 am on a Monday but everyone was pleasant, the Kia employees were courteous and quick and soon the room was emptied out before I left. I was very happy with my experience.

Jeanne

Mar 25, 2016

This is my second car to purchase at this dealership. My sales person (Dejan) has always been very helpful and professional. I have not only recommended family , but friends to him.We were a little upset when we came to get our car on Wednesday and still found marks from the hail. I wish there had been a better inspection to make sure the car was completely fixed before we came across town to get it.

Deborah

Mar 24, 2016

Staff :courteous, fast, efficient, friendly. Comfortable waiting room with tv and beverages, free car wash always offered. Everyone from sales, financing and service has always been great. One of the best dealership's I've used in over 40 years.

Fred

Mar 23, 2016

Scott Walters was great at helping me determine what my car needs were. He was very patient and found a perfect car for my needs. The support staff at Moritz Kia is also helpful and friendly.

William

Mar 23, 2016

Always a pleasure dealing with Doug and his associates back in finance. We've bought many cars from him and will continue to do business at Moritz Kia Fort Worth in the future. It was a painless experience, just like always. We've always been a big fan of the Kia and look forward to our next purchase. Who knows, perhaps one day, we will have owned one of each model. ;pWe've always had our cars serviced here as well and have had nothing but great experiences back in service as well. Fantastic dealership all the way around!!

Robert

Mar 22, 2016

Matt Ducote and his team are great people and went above and beyond to help my son get his first car. David Henry was exceptional with us and treated us like family.

Vickie

Mar 22, 2016

Harry & the team working for me to get me a car was great! They didn't give up until I got what I wanted, even under the circumstances :)

Lauretta

Mar 18, 2016

I love the customer service and the knowledge of the vehicle that was provided to me. Moritz Kia continues to provide customer service even after the vehicle is purchased

Robert

Mar 18, 2016

Dealing with Harry Draper is always a pleasure.He is low pressure and knows the product.The model I requested was delivered without any problems.We did negotiate for a spare tire kit.Harry is a salesman you can trust.

John

Mar 17, 2016

Easy to make service appointment and engaged staff to keep me in the loop as my service progresses. They really seem to care about me as if I were the ONLY person there having my KIA serviced! :-)

Karen

Mar 17, 2016

I didn't have to wait to long, was told of 2 other things that needed attention and had it done. Dealership is great.

Mary

Mar 17, 2016

DJ was pleasant to work with, he walked my son and myself though the whole new car paying experience. Really made this purchase pleasant.

Michael

Mar 17, 2016

My wife was treated so kindly and the driver that took her to the mall to walk around while she waited was so polite! And it made me feel good that he was a retired officer. She got a call the minute the work was done and she was picked up and her car was all fixed up and the inspection of the car made us feel good knowing our car was running good with no problems!

Shawn

Mar 17, 2016

No hassle and a fair deal on the vehicle that I chose to buy. No games, no gimmicks, or scams.

Donna

Mar 16, 2016

Your team is always fast and convenient They are courteous Javier is great He checks up on how my car is doing

Lana

Mar 16, 2016

Salesman was very knowledgeable and friendly. Very happy about the amount of time it took to purchase a new car.

Mamie

Mar 16, 2016

The service was great, and the people at Kia Moritz wereand friendly also very helpful. Phillip Hernadez seem to go out of his way to make suremy car was looked after.

Marsha

Mar 16, 2016

My salesman, Lamar was very professional and made sure that I walked away with a vehicle despite my credit score being fair.

Paul

Mar 16, 2016

The sales associate was very pleasant to deal with, patient, not pushy; it took 2 weeks to work the deal and close the sale. I'm very pleased with the Kia I bought, feel that I got a fair deal, and expect a good ongoing relationship with the dealership.

Robert

Mar 16, 2016

Philip handled us very professional from the first call to set up a schedule to when we showed up for the service. He answered all our questions and very helpful.

Sammy

Mar 16, 2016

Everyone is always extremely helpful, friendly and continues to make you feel right at home. The first time we walked onto the KIA lot we were looking around when Brad Massie who was and is AMAZING came and introduced himself and helped us look at the different vehicles. He didn't make us feel bombarded answered all our questions and gave us very helpful information on deciding to purchase a KIA vehicle. Every single employee we have had the privilege of dealing with has been absolutely wonderful.

Jeffrey

Feb 4, 2016

Our salesman, Chris Meacham was very informative about the car. was able to answer all questions and took time to hook up my bluetooth

Hector

Jan 31, 2016

The best car buying I've ever had. Loved dealing with Rosco. I've bought plenty of cars and by far the best.

David

Jan 22, 2016

The courteous respectful manner in which we were treated the minute we walked in, and the fantastic financing by Mr. Mike Kennedy on the 2016 Forte that Mr. Draper patiently assisted us, in locating and purchasing.

Frederick

Jan 7, 2016

friendliness of all parties involved.Salesman was very nice.and very helpful.Dealership had large selection of inventory.Over all a pleasant buying experience

Krystal

Dec 25, 2015

Sales staff worked very hard to get me exactly what I wanted. And the management came out and talked with me too. Much better then when you never see a manager.

Paul Koop

Nov 19, 2015

Happy with Kia Soul. Roscoe Korngut was helpful and friendly. Made my decision easy. Thanks

Joan

Apr 30, 2015

I like the Moritz Kia of Ft. Worth. John Zhong is a good salesman. The guarantee of the lifetime of engine and transformation is perfect for me. I like the car I bought-09 honda accord. It has good condition and I am satisfied with this car.

Joan

Apr 29, 2015

I like the Moritz kia of Fort Worth. The service is good and John Zhong is good salesman. The guarantee of lifetime of engine and transformation for a second-hand car is perfect for me. The car I bought is 2009 honda accord and it works in good condition in my mind. I am satisfied with this car. If the people around me wanna get a car, I would like to recommend this dealer to them.

mopardaytona05

Apr 23, 2015

Just bought our second automobile and my mother is about to buy her second. Ask for Rosco! He knows his stuff and his customer service is #1. He was our account executive last time and we were so happy to know that he was still there this time too. In fact, the finance people were the same too. Every one is so friendly there and the facility is nice and clean. It was just a pleasant experience from start to finish. Moritz Kia must be doing something right because even their employees are still there for long period of time which you do not typically find at car dealerships.

Jamie Li

Apr 20, 2015

Bought this brand new silver Sorento LX 2016 last Saturday and I love this car! It runs so smoothly and it's spacious! It was such a great deal! When it comes to cars I can be very picky but John Zhong was so patient and did everything to help me find my ideal car. I'm definitely going to recommend this place to friends and family!

Amanda adair

Mar 28, 2015

Roscoe is the best!!! Second car we have bought from him! Very satisfied!

Naulla ROSS

Feb 10, 2015

I would like to thank Mr.Roscoe at Mr.Kennedy, For an anonymous act of kindness, We were so bless to be able to buy the Kia Soul car I wanted, we were so happy it brought tears, I was so happy with the way we were treated. I thank God that we have people like this on earth. Thank you ever so much. Love you all. . Mr.at Mrs. Danfier at Naulla Ross

JmeV

Aug 28, 2014

This is my second KIA and I am completely satisfied with my whole experience. Roscoe has been amazing and I will buy again and again.

Fred Evans

Aug 26, 2014

Roscoe and the rest of the team at Moritz Kia are very easy to deal with and want to make every customers experience enjoyable. I just took delivery of my second vehicle from this dealership and could not be happier with the professionalism of every one we dealt with. If you need a new car or just want a change go see our favorite salesman Roscoe Korngut.

Not a happy customer

Aug 25, 2014

We were overcharged. Typical car dealership trying to get the most money out of you. One week after we bought our brand new 2015 car we needed something done to it and the customer service after you buy a car from them is horrible. They want nothing to do with you anymore. Car was listed online for $4k cheaper then what we were charged. Financing took 2 hours. You will spend an entire day here. Car salesman took 45 min! To locate us the vehicle because he didn't know how to read the inventory. On top of spending the entire day there, the amenities in the dealership are lacking. An extremely small waiting room with not enough chairs. People are all sitting and standing waiting for a couple of hours on financing. Defiantly not kid friendly. No play room for the kids. Which makes car buying even longer when your trying to entertain your kids in a small confined area. Overall a horrible experience and will never so business with them again.

Tim!!

Aug 25, 2014

I had the chance to meet Doug Ashbrook about 2 years ago when I bought my first new Kia and I could not be more pleased. Not only Does he know the cars he sells inside and out but as a person they don't come any better. Very polite and respectful and is truly a man with morals. I hope Moritz realizes what an asset they have to the sells force with him on board. I have bought 2 cars from him and my wife son and daughter all drive a Kia bought from Doug. Thank you sir for bringing joy back to buying a new car

Brandon White

Aug 1, 2014

Bought a car for our son and could not be happier!! Doug Ashbrook was our sales person and he went out of his way to make our experience as easy as possible. Mike Kennedy was great in the finance department and all went as promissed!!! We will be back for our next car!!!

Lou Ann Shumate

Jul 16, 2014

I very much enjoyed working with Rosco, I called the day before to let him know I didn't want to spend a lot of time in the dealership. I told him what I was looking for and what I wanted in the car and he made it happen. I thoroughly enjoyed my experense thanks to Rosco, it was quick and easy. I would recommend Rosco and the dealership to anyone that I know looking for a new vehicle. I love my Kia Soul!!! Thank you ever so much!!

Deceived in FTW

Jun 24, 2014

Had a deal made on an almost new Optima. While in the line at the finance dept. I was informed by the salesman that to get to the price we had agreed on, they had to drop the pre-owned certification from KIA. Was this ok? I told him no that we had agreed on a price and that included all warranties and the certification. I then walked out. As I was driving out the Used car manager met me in the parking lot and tried to explain. I told them thats not how I do business, dont attempt to deceive me into something.

SLYC

May 17, 2014

I looked at Kia's on the internet and really liked what I saw so I left my info on line. Before I could get off my computer I got an invite from Larry Gwaltney an online sales representative. I spoke to my husband ( a ford man) about the Kia brand and he stated that he didn't know much about them but told me to stopped by one Sunday evening to look at them when no one was there. Well my son and I did and we fell in Love with the Kia Optima and all that it had to offer even the color. I told my husband what I saw and said he would go look at them as well so I told him to go talk to Larry Gwaltney when he got there because he was the internet contact. Needless to say he was the nicest person, he and my husband(the ford man) hit it off and he was very impressed with the Kia and all that it had to offer. Mr. Gwaltney was very informative and patient with him. So in saying all of that I am driving my very on Kia Optima in the color of MY choice with a package that's fit just for me. I just want to thank all the guys that helped us. Our experience with Moritz Kia FTW was great.

Justin stafford

Mar 26, 2014

This is our second time to buy a Kia. We love our new car . Doug ashbrook was great and very patient with us . He made us feel right at home . We won't buy a car from anyone but him !!!

Jack Jefferson

Feb 15, 2014

I just purchased the third Kia from Brad Massie at Moritz. This car was for my daughter and she was not interested in a SOUL until she sat in one. The sale process was smooth as usual, Brad is a NO BULL guy and Matt Cody the GM was extremely helpful. We NEVER felt pressured and the Finance Lady was pleasant and has a great sense of humor. Their service Department is Pure ACES!!! If you have not driven a Kia lately then you in for a pleasant surprise. I unequivocally recommend Moritz and especially Brad Massie for your next vehicle purchase!!!!! Jack Aledo, TEXAS

Danielle

Jan 19, 2014

My husband and I recently leased another car from Moritz Kia and had a pleasant experience. We were currently in a lease that was expiring soon, and received a call from the dealership to discuss our options. We were assisted by Roscoe K.. who, after speaking with my husband about our car needs, had a specific Sorento waiting for us to test drive when we came in. I felt that they were very respectful of our time and circumstances and we appreciated Roscoe's patience and professionalism. I felt that he didn't push extra options on us and stressed that we should only get options on the car that we knew we would use, and in turn would keep our payments within a range that fit our family budget. Being a family with two young kids, we found that very refreshing! The only concern that I have would be with the repairs department, they installed a back up camera on my car...and I'm not sure how secure it is. I can move it by simply opening the trunk. I'm afraid to take my car to a car wash, I'm afraid I will lose it in the process. I will be contacting them about that, but beyond that we are very satisfied. Bottom line- if you're looking to lease, consider this dealership and ask for Roscoe!

Mike McNeil

Aug 8, 2013

I recently bought a used car from Kia of ft worth last week.When I got home I noticed that the seats were coming apart at the seams.I called Colby Robinson the gentleman that sold me the car and he took care of it right away with no hassle.He made buying a care easy with no hassle.If you are looking to buy I would suggest you ask for Cody.Thank you.

Dia R.

Jun 29, 2013

I have purchased 2 cars from this dealership for my daughters, 1 new and 1 used. They listened to what we were looking for and showed us our options. They are very patient and take the time to make sure you are getting what you want in a vehicle. I believe they would let you test drive every car on the lot if necessary (which my youngest daughter was well on her way to doing). I worked with 2 different sales people and had the same wonderful experience with both but I'd have to say Roscoe really went out of his way to make sure every question was answered and every need was met. When I'm ready for my new car, I will definitely be back for my 3rd purchase.

Janie Faris

May 16, 2013

Kyle Mac Donald did a fantastic job of getting me in and out. He also spotted a problem with my tire and fixed. I could easily been stranded on the Ft Worth freeway in heavy traffic! Thanks for a job well done. I look forward to future service at the Ft Worth location.

Maudi Lou,Medco Health

Apr 5, 2013

As always I was very reluctant to car shop...but since mine was in an accident and totalled I had to...so I came in ...parked away from all sales people to JUST GET ideas...However this guy found me...greeted me in a very nice way ,made me feel very comfortable,brought me in and presented this lovely small car......just what I was looking for,made all arrangments,even took me to the Car rental place to return my rental car,I am very greatful.I will remember this car buying experience forever ! O yes this guy goes by his initials DP...but I prefer to call him by his real name...it is Deepak and he was wonderful.The dealership was great Big selection I had to choose from,the finance person was very informative and made very good suggestions,the BOSS was very kind as well ! Go to Moritz Kia and ask for Deepak Khanna...he will be good to you too !

AnnaG62

May 9, 2012

We love the Kia Soul!! We would take it from our daughter if she would let us. It is neat little car. We are so impressed with the Kia that we will take a long look at the Kia line when it is time trade in the Honda accord. We appreciate the way we were treated and you will receive all 10 from us. And we still have friends and family in Fort Worth and will definitely spread the word.

Sassy Mom

Mar 30, 2012

My husband and I went shopping for a used car at Moritz Kia of FW and found the car we were interested in and drove out to look at it in person. The sales person was friendly and acted as though she would jump through hoops to get you into a car but turns out that the dealership just wants to play games! They were constantly pushing towards a new vehicle when that's NOT what we came out there for. We have spent almost a week trying to work a deal on the car we wanted and to this day the dealership still wants to play games and have you sit up there all freaking day and night! It's just ridiculous the level of customer service there and what a complete waste of time their dealership is. I will never, EVER do business with a MORITZ dealership again!! These people act as though your stupid and that you don't know how this game works! I just don't get it... stop wasting your time and mine and if a deal is not do-able based on YOUR "standards" then fine.. SAY IT! I'm sure there are a ton of other dealerships who would love to get rid of some inventory and I'm so OVER this dealership!

Shopper

Mar 19, 2012

Over the past week or so I have been in to numerous dealerships looking for a new car to purchase. I went into Moritz Kia of Hurst and was completely underwhelmed by any sort of attempt to earn my business. There was no hustle at all by the salesman and he acted almost like I was a bother to him and that my mere presence was keeping him from something important. I was interested in a Kia Rio, so I went to the Moritz Kia dealership in Fort Worth. Who would have believed that the service that I recieved in Hurst was better than what I received in Fort Worth. I pulled into the dealership and began looking at the meager new car selection, luckily some/most of the cars were unlocked so I was able to see what the interior looked like and the trim level. All of this was done without the assistance of any representation from the dealership. After about 15 minutes of looking at cars a salesman left his perch on the tailgate of a truck over by the service department and put out his cigarette and ambled over to me and asked if I needed any help! I saw these people as I pulled into the dealership and assumed they were customers waiting for their car from the service department. I informed him that I was there to purchase a new car that night, and I was, but since no one at this dealership had any inclination to try to win my business by showing me the respect that any customer deserves I would take my business elsewhere. I was still mad and disappointed by the service that I wrote an email that I hoped would be passed along to someone to at least possibly address this issue and perhaps help a different customer. I received an email from the general manager today and it was a freaking form letter!!! It contained the typical "Sorry to hear about your concern, I will address them, won't happen again etc.", but how bad is it if the GM of an Auto dealership has a freaking form letter to address upset customers. This was typical of my entire experience at both Moritz dealerships and my reason that I will never do business with any of the Moritz dealerships it is too ingrained in the dealerships culture to do only the bare minimum to make the sale. There is absolutely no striving for excellence or customer satisfaction, only do just enough to make the sale and that is good enough. I truely feel sorry for anyone who needs to return to this dealer for some service related issue, since I can not imagine how they treat people who have already purchased a car from them if they can't even bother to talk to someone who may want to purchase a car from them. My advice stay far away from anything having the "Moritz" name especially Mirotz Kia Fort Worth and Moritz Kia Hurst.

GHamp

Dec 1, 2011

The car was in excellent condition even though there were a couple of door dings. The Salesman was very professional and personable. The facility was very nice. The overall process was quite simple and was accomplised within an hour and a half. Above all the internet price, less a negotiated cash discount paid for the vehicle was great. Recently drove the Suzuki to North Caroliona from North Little Rock, AR and the ride, handling in rain and some snow was excellent. Gas mileage was also great. Power climbing the Smoky Mountains was excellent.

ranchwise

Nov 14, 2011

I also made a special trip to the dealer to look at a suburban. Called about 2 hours before I let and drive about 25 miles to the Moritz used car off West Loop. When I arrived The internet manager said he'd try to call me to let me know the car was sold. Bummer trip and no I wouldn't go back to Moritz

Robbie

Jun 9, 2011

We went to see a vehicle we saw on cars.com on a Sunday. A sales person happened to be in the lot passing out business cards. We saw the vehicle that was advertised and told he we would be back Monday to test drive. To make a long story short the car was sold on Saturday. He did not tell us. He even called Monday morning to see if we were coming in. He did not tell us the vehicle was "sold".