Used Cars for Sale at Mossy Motors in New Orleans, LA

Troy Hamm

Oct 11, 2021

I arrived at the dealership at around 7:15 am and I was 4th in line that morning. The service agent was very professional and considerate. We discussed my service needs and how long it would take. I was able to leave my vehicle and picked it up in early afternoon. Satisfied Customer!

Stephen Chenier

Sep 22, 2021

Service department or service school? I brought my truck here to get an oil leak fixed. Probably the rear main seal. They had my truck nearly two weeks. I picked it up yesterday, drove it home, and noticed it had an exhaust system leak. I decided I was going to fix it myself when I had time. Later that night I hit the road to go somewhere and I passed up a vehicle on the highway. Right after I passed them I looked back in my rear view mirror, and couldn’t see the vehicles headlights. My truck was smoking like crazy. Pulled over and oil was sprayed all over the undercarriage again as though they hadn’t fixed anything. I opened the hood to check and add oil an noticed the air intake wasn’t connected to the engine. I don’t know where these “certified technicians” earn their titles but they’re far from certified. Now here I am at the same dealership service center to notify them about the issue. I spoke to the service manager Pat France and he assured me that he would verify everything was correctly resolved this time around and didn’t allow me to leave until he had me a loaner vehicle to use for the time being. Customer service was great. Hopefully the vehicle service is just as good this go round.

Sharlene Pouncy

Sep 10, 2021

My visit was great. I really needed my oil changed and Mossy got it done. Now I’m back on the road driving safe.

Dave Rodrigue

Sep 27, 2021

I had a large repair....Took about a week. but was taken care of very well. Eddy was my service rep. he explained well...Gave great detail with the estimate for repair. and made me feel confident to return if there is any other problems

Melissa Landers

Aug 3, 2021

Do you not buy a car from this place . If I could leave a negative number of stars review, I would. I saw a car online that I like I called the dealership I spoke to a sales guy and ask him about the car. I understand how used car dealers are they all the same but I told him that I was a single mother with two small children and I needed him to be honest with me, is this a car that you would let your daughter or your mother Drive, I have to have have a reliable vehicle. yes he told me. So I drove 2 hours to pick up this car. On the way home from the dealership that air conditioner would not turn off in this car. It blows constantly and on high and there's no way to turn it off so I called him the next day and told him this. he said that they had replaced that part and it's under warranty so I took it to a local dealership. The local dealership said that the part was after market, that they couldn't fix it, plus they found numerous other things wrong that were recalls with the vehicle that should have been fixed before they sold it to be. So now I'm stuck paying for this after market part that they claimed was warrantied. This dealership only cares about selling a car not the safety of it are the safety of the customers that they sold it to. they lie and then lied some more. Not an ethical business and I would never recommend this place