Used Cars for Sale at Motion Kia in Hackettstown, NJ

Marisa

Apr 2, 2016

Very professional sales team Traded in my BMW for the optima and I am very happy with my choice and dealership

Anthony

Apr 1, 2016

The customer service, the way they treat you so well. The way it doesn't feel like a car buying experience.

bobm7667

Mar 12, 2016

I hate going to car dealers. I've bought many cars in my lifetime and it was always pulling teeth to get the numbers. Not here though, I met Jeff Sanchez who was fair and honest and showed me the Sorento EX V6. I asked for lease and finance numbers and the General Manager Bob came out to give me the payments. They were upfront and asked if there was anything else they could do to earn my business that day and I said give me a good number on my trade. They actually gave me more than I thought I would get. I met Orlando to do the finance paperwork and there were no gimmicks or surprises. I drove it home just 2 hours after meeting them. What a wonderful experience, smooth and transparent. I wish every sales experience was like this. I'll recommend them to anyone who needs a new car. Thank you

Dorothy

Mar 5, 2016

All sales staff were extremely pleasant and made the sales experience enjoyable. They were personable, professional as well as knowledgeable about the car I was interested in buying. I felt comfortable throughout the entire transaction.

Christine

Feb 19, 2016

We came into the dealership after speaking with Orlando and Ashley, we got to the point of what we were looking for, they listened and we came to an agreement and we were out of the dealership in about 2 hours. Everyone was helpful and when a mistake was made with Service we were given an apology and that was also settled in a very fair and thoughtful way. It's been a pleasure to deal with Motion Kia.

Andrew

Dec 27, 2015

integrity and transparency in making a sale.I bought this car as a Christmas Gift for my daughter and Motion Kia GM and Sales Associate were very helpful in working with me to purchase and take delivery to make this a perfect surprise for her on Christmas morning. Right down to the big red bow.

ana29

Nov 16, 2015

Took the car for a warranty repair on Thursday, they would not offer loaner because the vehicle was not purchased there...had to pay for a rental.The replacement part did not arrive on Friday as they promised so they blamed warehouse. On Saturday they had the nerves to blame Fedex for not having the part.In short, a one day repair ended up having the vehicle in the dealership for four days. When trying to get some money back for the rental since they did not offer a loaner they referred me to Kia Corporate assuring me that they always honor this type of claims, well... they did not.On top of all that they used scare tactics in order to do a transmission flush at under 60000 miles for which they charged me over $245, which later on I read on the manual and online that that kind of service is not necessary on sealed transmissions.( again I couldn't have a discount even though they performed such a poor service)STAY AWAY

spaethg0

Oct 20, 2015

Unfortunately, a large number of car dealers have a bad reputation, whether they sell used or new. I leased my first vehicle from Motion and had a favorable experience. Upon looking at leasing another vehicle from Motion, my new rep Andy left much to be desired. Unfortunately, little useful information was provided, and all he wanted to do was see my current vehicle and get me in there; with essence of snide. I preferred to save some time and do some of the leg work prior. Fortunately, I found another local dealer that was accommodating to my needs and I felt far more valuable, not just another sale to be made and forced had I visited the dealership ASAP. This other local dealership took the time to go over my options and gave me pricing, so my in dealership experience is shorter, more pleasant, and less smoke and mirrors on the sales floor to get the sale done.

dcat

Oct 7, 2015

On August 24th, I brought in my Kia for warranty service for a defective wheel bearing. The dealership confirmed over the phone that the front right wheel bearing was fully covered under warranty for 100,000 miles. The vehicle had only 67,315 miles on it at the time.On August 25th, the dealer refused to honor the warranty saying that the defective wheel bearing was caused by an accident. This car has NEVER been in any front end accident. Ever. The dealer wanted to charge us several hundred dollars to do the repair. I protested and argued that the car was never in any such accident and that they were obligated to do the repair for free. They refused and would not release my vehicle back to me unless I paid them $85.60 for their time to look at the vehicle. I refused and told them I owed them nothing as they incorrectly refused to honor the warranty. They still refused to release my vehicle to me until they received payment. Basically, they were holding my vehicle hostage to collect a fee to which they were not entitled. The Service representative, Glenn, had the nerve to tell me that if I had done some oil changes there, they would have considered honoring the warranty. I was unaware that honoring a warranty was conditional upon having other services provided by that dealer. In fact, there is no such rule and what they do is unethical and ILLEGAL.The following week when I had some spare time, I brought the car to a different Kia dealership. This dealer looked at the car and said that it was eligible for free repair under warranty and that the other dealer was either mistaken or trying to defraud me of hundreds of dollars. They performed the repair for free and now I have a credit card dispute with Motion Kia.Reading other reviews, you will see that this is not an uncommon experience at this awful dealership. Never again will we set foot in that dump.

CS123

Aug 27, 2015

Don't even know where to start....service and communication were lacking. I am sorry for the money I spent at this dealership. From not booking my appointment for service and a loaner car to having to keep my car for 4 days for a 1 day job, not washing my car twice when it was there as promised (first time I had a coupon and they ignored it) and performing a voluntary recall service without telling me, it was an unpleasant experience. To boot, the price quoted for my service was $400+ off. The General Manager did not even acknowledge the emails I sent to let him know about my experience. What really tops it off is Kia Corporate contacted him about my experience and he told them he'd call me to discuss what they can do to make things right with me. I'm still waiting for that call........it's been over a month now.

william mccloskey

Aug 18, 2015

they went above and beyond anything i ever would have ever expected

Lisa Brett

Jul 31, 2015

They were extremely professional at Motion Kia. Everyone was very friendly , professional and knowledgable .The service department was outstanding . The sales consultants were very professional and patient.

Vanessa123

Jul 19, 2015

I went in to Kia not expecting to buy anything. Andy and Kevin were so nice and had all the patience in the world for my indecisiveness. Needless to say I left Kia with a new leased Kia Soul and I love it!

new_to_new_cars

Jul 11, 2015

I was really upset today, and didn't know how to handle it in person. I went in for a routine oil change, and they charged me over $200. I wasn't aware that they were doing all of these things to my car, like replacing all these filters and inspections without asking. I was too embarrassed to say that I couldn't afford it. I really wish I would have said something, but this being my first brand new car, I wasn't sure if it was routine at the 15,000 mile mark and didn't want to look like an idiot. I wish they would have told me everything before hand, and I'm seriously contemplating not going back, even if that means no free tires for the life of the car...

Wallace

Jul 7, 2015

Prompt friendly service. Service was performed as promised as well they checked over the entire car and advised me of upcoming needs.

E. Callahan

Jul 6, 2015

I've had my Kia Soul for several months and it exceeds my expectations! It is very economical and really fun to drive! Thank you!

Antoni

Jul 4, 2015

I was very pleasantly surprized at what great experience i had going through the process of leasing a new Sorento from this dealership. Car shopping can be stressful, the whole team was very nice to my wife and kids and very professional. Our salesman, Andy Kamaris, was super. He took care of my insurance transfer and very knowledgeable about all of his and competitive cars....unlike another Kia dealer that we visited. The team were very fair and Jay, the finance manager, explained every aspect of the deal. It's a smaller dealership and I really like the personal attention that we received as a result. I would highly recommend this dealership to anybody looking for a good car at a fair price, without the pressure of new car shopping or the feeling that I was being taken advantage of.

Tony J

Jul 3, 2015

I was very pleasantly surprized at what great experience i had going through the process of leasing a new Sorento from this dealership. Car shopping can be stressful, the whole team was very nice to my wife and kids and very professional. Our salesman, Andy Kamaris, was super. He took care of my insurance transfer and very knowledgeable about all of his and competitive cars....unlike another Kia dealer that we visited. The team were very fair and Jay, the finance manager, explained every aspect of the deal. It's a smaller dealership and I really like the personal attention that we received as a result. I would highly recommend this dealership to anybody looking for a good car at a fair price, without the pressure of new car shopping or the feeling that you was being taken advantage of.

Sandra

Jul 1, 2015

Jeff took his time and helped me find a car that I liked. He did not rush me into making a decision, he was very helpful.

Andrew

Jun 26, 2015

I really liked the personal friendly service of Jeff Saunders. He really listened to my needs and was especially accommodating to my budget. I ended up with the car I really wanted at a price I was more than happy about. The transaction was quick and self explanatory. It was a great experience!

Susan

May 28, 2015

I've been a customer there for years. This is my second Kia I've bought from Motion and my third Kia.

Jessica

May 27, 2015

I liked how nice and personable everyone is at Motion Kia. I was asked how I liked my SUV so far and if I was enjoying driving it. I have never like a car dealership so much ever.

Henry

May 21, 2015

Service was professional and friendly but your service facility where the work is performed is not what I am use to seeing at an auto service facility. It is not appealing to a customer who just purchased a new vehicle from this facility and needs a lot of work to look professional.

Theresa

May 21, 2015

I made an appointment for my tires and they said that they had time to to a full service plus two recalls on my car (after I was originality told that one recall would be 3 hours). I only waited about 1-1/2 hours, and had time to relax! Glenn was very personable and courteous!

Tara

May 18, 2015

Our salesperson, Andy Kamaris was fantastic. We love the car but we purchased it from your dealership because of him. I had another dealer trying to price war with you but he did the most work to earn our business and so he got it even though you were not the lowest quote.

lpmoglia

May 17, 2015

Jonathan Cardenas and the rest of the staff were very helpful in helping me decide between a Sorrento and a Sportage. I have three kids in car seats and they let me see how the actual seats fit. Once I figured out what worked for me and my kids Jonathan was able to work with me to make it fit my budget.

William

May 12, 2015

calm - no pressure - logical presentation - Jeff was by far the very best client advisor I have ever found

William

May 6, 2015

Service department workers are friendly, professional and very helpful. Fixed our problem the same day we brought it in to be checked.

Charles

Apr 27, 2015

The salesman was up front and didn't try to con me in any way .I didn't have haggle with him he ask me what I wanted to spend, and that's what I spent. I have dealt with a lot of Dealerships in my day but I can truly say you guys were tops.

Lizette

Apr 24, 2015

The salesman and the financing person were very helpful . They made it easier to make the decision to purchase the vehicle.

Roy

Apr 14, 2015

Everyone was very pleasant, offered coffee while I waited, and was determined to do what was necessary to completely fix the problem.

Ralph

Apr 12, 2015

Took me in immediatley to do my recall service. Fit me in schedule based on my needs. Seperate email I sent to Service Manager, glenn Kraus: Just a short note to thank you for the excellent customer service provided during my visit on Saturday, March 14th. Based on my personal needs, you immediately fit me in to perform my recall request on my Kia Soul. I very much appreciate it. Glenn, you are truly customer focused. It is obvious that you respond to customer interactions with the appropriate sense of urgency and importance. You take ownership for addressing client needs and resolving their problems. Your professionalism, customer mindset, and personality are key attributes of an effective service organization. Glenn, you are truly a number one performer. You are not only a value added member of the Motion Kia dealership but the automotive industry overall as well. It has been a pleasure doing business with you and I am looking forward to future dealings with you and the Motion service team in the future.

Judith

Apr 12, 2015

Very professional staff, treated me as a friend who needed assistance, and went out of their way to help me.

Kristen

Apr 11, 2015

I had actually contacted a different Kia service dept. before calling Motion Kia. They could not fit me in and told me my service would take hours and would be best if I didn't stay while car was being repaired. I told the other guy to forget it and I would call Motion Kia instead. Your rep answered the phone and got me an appointment the very next day. I was thrilled! I was a little disappointed that after I got there, I was told that the issue was not covered under the warranty but they took the car back to inspect the issue. 20 min later - I was told that they didn't have the part but they could order it and they layed out the repair price right there for me & the amount of time it would take to fix it. I appreciate that but... I was charged a fee to just look at the car and then given a breakdown on parts and labor. I wish they would have told me I would be charge just for looking at the car. I still need to make an appointment to come back and have the car fixed on another day. In hind sight - I think that must be why the other dealership told me it would take hours to fix the car. Probably would have still cost the same amount of money - just would have been done in one shot!

Kaitlin

Apr 11, 2015

Everyone is so friendly! I love going there, and they are so easy to talk to on the phone. I love that they have their dog there also. Great service!

The Z's

Nov 9, 2014

We leased our 2015 Optima SXL simply because of the great deal we were offered. They gave us a super value on our trade which only added to the appeal of the deal. Great group of people to work with.

angrycustomer

Jul 31, 2014

Salesperson 'begged' me to come to the dealership, that her manager would give me an even BETTER deal than she could give me via emails. I went to the dealership, the salesperson offered her hand while repeating the terms of the deal to me and shook hands on the deal , ( remember she offered her hand to shake on the deal) . Her manager then came over and said he could not do the deal as he would lose to much money it. THIS DEALERSHIP LIES TO PEOPLE. You don't shake hands on a deal and then don't complete the transaction !!!!!!!!!!!!! Their word is NO GOOD. Do not believe what they say. I got up and walked out, not believing what had just happened. They didn't even try and stop me or contact me. The salesperson claimed in responding to an email I sent that it was 'miscommunication' , there was NO miscommunication. They LIED to me. I challenge them to a lie detector test. We had a deal and they lied. I only hope the general manager of the dealership is reading this, if so ask your salespeople and manager about this. They should remember who I am, especially the salesperson. For what your staff did to me , wasting my time and not telling the truth, your dealership should be suspended from selling cars by Kia itself.

peterjcterry

Jul 27, 2014

It all started last September 2012, when I bought a Kia Optima Hybrid. After 3 weeks bubbles appear in one of the tires. Gary the manager of Motion Kia would not give me a tire and said that the bumper to bumper warranty will not cover the tire.Aren't the tires included in the bumper to bumper warranty? He told me to leave the car and he'll take care of the problem. I told him how am I going to go home? He said it's my problem. I eventually got him on the phone and told him if he doesn't give me a replacement of the tire, I will never buy anything from the dealership again. I didn't threaten him, I just said I won't do business with him again. It's not a threat! The next thing that happened with the car is the air conditioning won't work. Motion Kia had the car for 2 months and they couldn't fix it. After constant follow-up with them they told me they have to get the parts in Korea. Finally after exchausting everything else, they have to put a new wire harness in the car. Motion Kia must have spent over 10,000 $ to cover car rental/labor/parts.Adrian the service manager felt ssorry for me not having my car, but still paying for it. He told me one day, he'll replace the bad tire and the least he can do for me after all the aggravations I've been through with the car. Why couldn't Andy, the salesman or Gary the manager do what Adrian did that would only be good business. Now I had a problem with my trunk open up unexpectedly which is very dangerous! The reason I believe this is happening is they did a bad job in installing the wire harness. Last July 25th,I ran over a rock on Route 280 and the log nuts are too tight and had a serious problem taking it off. Motion Kia was the one who rotated the tire and put the log nuts too tight. I went to Motion Kia that day very angry, because they put me and my wife in a very dangerous situation. I was yelling in the showroom and they took me out. Andy told the guy that was in my face that I am a minister,, I said can a minister not allowed to get mad? Only God is perfect Wouldn't you yell if you were in my situation? So I am now barred for life in Motion Kia. This is the best thing that ever happened to me. Thank you and God Bless!!

m2377v

Jul 16, 2014

Lorre and Jim from Motion KIA in Mt. Olive, NJ made buying a new car as exciting as it should be. Without question this was the best car buying experience we have ever had. No haggle, no high pressure. No rip offs. From now on, we will go here first for all of our vehicle needs. We are from Staten Island, NY and drove one hour and it was worth the trip! They were fantastic to deal with. I would buy another car here and tell somebody I know to buy or lease here.

Cathy and Mike Graf

Jul 11, 2014

We tried to buy a Kia Soul here in Pennsylvania, where we live. Every car dealer gave us the run around. My husband went on line. We already knew the exact car we wanted. He contacted Motion Kia and Lorre was fantastic. She found the car we wanted at the price we wanted. EASY!! The day we picked up the car, she explained everything to us. We were so satisfied with the whole experience. Thanks for finding our ride, Lorre!

Longshot12

May 24, 2014

Third Kia I bought there and each time it was a great experience. The did exactly what they had promised, honored the internet quote, got a great price and everything went smoothly.I have been back twice with my first Kia Optima for routine maintanace, the first one was on the house, everything went right on time, no wait and flawlessly.I recommend this dealer.

Rich Kennedy

Apr 4, 2014

My first experience with Motion Kia on Rte 46, Mt.Olive was less than I had hoped, although the car I leased (Kia Forte) ,is great!, The sales people gave me a great deal,, the showroom was clean and neat but the service needs A LOT of improvement. My new car needed a new part the day after I drove it off the lot, not good, they promised me the part would be in the very next day, I showed up to leave it, guess what, no part! Then I ordered a rear bumper guard to be installed while the car was there anyway, when I went to pick up the car and paid for the part, I checked the bumper, guess what, the guard was never put on, then the service manager told me the mechanic told him it was installed, I said its NOT there! With no apology he told me to return at a later to have it installed!, Would I buy another Kia again, yes, there NO!!!

bpawlak

Mar 30, 2014

Go to motion KIA mt. Olive. I absolutely hate stepping into car dealerships, walked out of 2 before going to Motion. Andy K is best. Thank you.

PaulieMadd

Mar 18, 2014

Julian was very helpful & knowledgeable about the car we were interested in. The whole atmosphere in the dealership was like being over friends house and just hanging. No pressure and they did everything possible to get us this New Car. Thank you :)

Annie G

Jan 22, 2014

I purchased a 2013 Kia Soul in December and couldn't be happier with both the car and the buying experience. No "wheeling and dealing", no "buy it now" pressure and no double-talk. Andy was my sales rep, and he was professional, courteous, and gave me a great trade-in value for my old car. If you are looking for a great value and a FUN vehicle to drive, please consider the Soul. It's great on gas, handles nicely in snow, has good pickup, and is very comfortable for large/tall people (plenty of leg room and headroom for 6'5" person). Love my Soul! Go to Motion and ask for Andy.

LBenedetto

Dec 17, 2013

Over the years my family has purchased more than 7 vehicles from Motion Kia and the experience is always positive. The new cars are serviced efficiently and in a friendly manner. The pre-owned vehicles are reliable, safe and in excellent mechanical order. The entire process of purchasing the vehicle is relaxed and easy even when we needed a vehicle after an unfortunate accident.

Longshot12

Oct 22, 2013

It started with a professional e-mail exchange, Mike always answered very promptly and honestly and quoted a very fair price compared with Edmunds and Kelly Blue Book.He was on time for an appointment and lived up to the promise on the purchase as well as trade-in.He took his time during the test drive, extremely knowlegable, so differet from most car salesmen I have met over 40 years of car-buying.No pressure whatsoever, I was introduced to the General manager and Credit manager as well as Service manager everybodywas very professional and friendly, I would buy another car from Mike and the Dealership in a second.

nopardaid

Oct 20, 2013

I found a very good deal on a car here and called Mike to speak about it. Everything seemed good and I scheduled an appointment for the following afternoon. When I called the next day to let him know I was almost there, his associate informed me that the owners son had taken the car and gone to college but that they had a similar car that I could look at.Classic bait and switch. They did not call back and apologize or accept responsibility. Do yourself a favor and avoid them!!

PATN

Oct 7, 2013

Leased two cars from Motion KIA with the last 7 months. The first car we least, the experience could not have been better. No pressure and our sales rep took the time to answer every question. When we wanted to lease our second car we went back to Motion. Same great experience. Our sales rep remember us and provided us with the same comfort level as was the case with our first car. Customer Service is outstanding on all levels!!

Kidd00511

Aug 17, 2013

They are very helpful, they give you the best price around, they are Willing to work with you, overall experience 10/10, best car buying experience EVER!

Joseph Shelesky

May 1, 2013

Hello Vinnie, Just wanted to thank you for helping my son Luca and I with his purchase of a Kia Optima. Having road tested the cars that Luca was interested in and then having your service department put them up on the lift so I could inspect the car's undercarriage was very helpful in our decision making process. Again it was a pleasure meeting and working with you and helping us make the right choice of cars. Thanks again. Luca and I will certainly recommend you and Motion Kia.

Henry SI NY

Apr 5, 2013

Mt. Olive Kia nice dealership Andy handled the purchase of my 2007 Saab 9-3 Found car on line called Andy set up test drive completed paperwork finance Mgr all went well! Very Happy with car would recommend Mt. Olive Kia for your car needs! Henry -Staten Island NY

New Kia Owner

Feb 16, 2013

I visited several dealers while looking of a new SUV. Motion Kia not only had an excellent deal but there was never any high pressure. Andy our salesman knew the vehicles inside and out. Their showroom is clean and comfortable and the staff is friendly and courteous. I can't comment on service as I just bought the car. I will save that for a later review. Overall this was one of the best car buying experiences I have had.

Mercedes

Feb 15, 2013

We already own a Kia Sportage 2007 and we are happy with the performance of the car, so when I was looking to update my Jeep 2007, Kia seemed to be the best option, so when we went to Motion Kia in Mount Olive NJ I was happy to confirm I was making the right decision, Nelson Jimenez worked patiently with me and my husband showing us the different option for the Sorrento I had in mind, it was especially challenging because it was a very cold Saturday with flurries outside, but after getting a huge discount from the manager Im happy to say I left the dealer with my new 2013 Sorrento. This vehicle offers the comfort of a minivan but in a large SUV, it is actually 4 Cl so it has proven to be fuel efficient and the package of fixtures it has is worth every penny. Nelson when above and beyond to show us every feature in it , answering to every question my husband and I have. I would definitely go back and buy another car, and would strongly recommend Motion Kia and Nelson to anyone.

Satisfied in NJ AND VT

Feb 11, 2013

I have been servicing my car at Motion Kia in Mt Olive for a number of years. I bring my Honda here to be serviced because I trust the service I get and how I am treated and respected as a customer. This past weekend my daughter purchased her first new car, a KIA Sorrento. She drove to Motion KIA from Vermont because she had trust and confidence in how she would be treated. We were not disappointed. The entire staff gave us the time we needed in making a decision and working out which deal would work best for us. There was no high pressure, more of a feel that the dealership was right beside us guiding us through the process. I will not only continue to service my cars here but when the time is right I will be buying my next vehicle here as well.

Rodman

Feb 8, 2013

Showroom was clean and the employees were courteous. Followed me home with the car I bought.

tatts from hackettstown

Jan 12, 2013

Brought my car in for service and Courtny was there to help me with my issue.She waas attentive and polite an help me get to the root of my situation.I would recommend Motion Kia to everyone I know...Thanks for the help..

dregina

Jul 19, 2012

I purchased my Optima about 1 month ago. I found the whole sales process to be very professional, friendly and low pressure. Tony Fiore, the sales rep, was very knowledgeable and worked to get me a good deal on the car. He continues to follow-up and ask how things are going, etc. I also used the service department for the first time for an oil change. I dropped my car off without an appointment and received a call from the service manager indicating that the car was done. Although I've only had one month's experience with the dealer, I'm very happy with how they have performed. I would highly recommend this dealer.

pisces82311

Jul 2, 2012

My husband and I have purchased all of our cars over the last 7 years from Mike. We have recommend all of our friends to use Mike and will continue to do so. We are always happy with the service that Mike and Motion have given us. Having a young family we wanted to make sure our new car was not only going to be affordable but also safe for our young children. Having known Mike for sometime now, he not only knew exactly what our needs were but also would not recommend or allow us to purchase a care that was not safe. He is extremely knowledgeable about the product he is selling. It is refreshing to able to purchase a product and know that you have made a great decision! We will continue to use Mike and Motion Kia for all our car needs!

structureofadream

Jun 27, 2012

I heard about this dealer from a friend of mine that bought a car about a month prior to me, and he swore by it. I drove almost 2 hours to deal with them, and it was worth every second. From the second I walked in it was all about customer service before anything else. Even at crunch time with haggling price for my new(used) car I felt no pressure into buying. Being on a limited income in this economy is hard to afford anything now. At no time did I feel pressure or obligation to purchase my car and for that I would recommend this place to anyone and everyone!

cymru

Jun 12, 2012

I brought my car in for something that was covered under the federal emmissions warranty. They (Adam) made a huge deal about not covering it because I didn't have my maintainence done at the dealership. I provided them with copies of all my previous service records.They then insisted that I had to have the 60000 mile maintainence done or they wouldn't do the repair under warranty. Keep in mind this is under the FEDERAL EMMISSIONS WARRANTY. I talked to two other auto service departments who both said the repair needed to be covered regardless of any other issues. I paid and had the 60000 mile maintainence done.Brought the car home. Went out to start it the next day and the battery was dead. I had it towed back to them and paid to have it replaced.Less than one week later the check engine light is back on.I went back in to talk to Adam. I told him i was not very happy with having to bring it back in again when they just did a "full diagnostic and recommended maintainence"he told me they could scan it and I said fine. THEN HE STARTED IN ON ME ABOUT HOW THEY SHOULDN"T HAVE COVERED THE CATALYTIC CONVERTER!!!!IT IS covered under FEDERAL WARRANTY.I told him I didn't even care. He kept harping on and on about all the things my car needed done. It was a coolant flush, an air filter and a transmission flush ALL of which I PAID them to do! I just expected my car to run with less problems than when I brought it in. I told him I paid for all the things you told me needed to be done. I had a right to be happy my car wasn't working.He was such a jerk ( to put it nicely) I walked out without gettting it scanned. I would rather pay to have it scanned somewhere else to never have to deal with Adam again. In fact.... after this I will not own another Kia product because this is what kind of service they think is acceptable at their dealerships.

ticked off customer

Jun 12, 2012

Adam in customer service was beyond rude to me. He kept trying to blame things on his boss, would not take any responsiblity for anything. Hassled me about everything. three visits to the service department in three weeks and the car is still not working. More problems have cropped up since their "repair" I would never return to their service department because of Adam.

McCleary

May 9, 2012

The team at Motion Kia were top notch. They guided me through the process with pure class, and professionalism. I wouldn't think of going anywhere else.

dirons

May 5, 2012

I felt no pressure at all to buy, however I ended up buying a 2012 Forte at a fantastic price. I was very happy with the overal sales experience.

mikezarandona

Apr 23, 2012

DO NOT DO BUSINESS WITH THESE SCAM ARTISTS. Nina, Mike, and Jim all told me that after our deal fell through, they "refunded" me. They noted that "our credit receipts print in red ink, so we can't fax it to you." Yeah right. They will scam you, try to rip you off, take your money, and run. They will not call you back, and when they do they will talk over you and hang up on you. I have filed a complaint with the Better Business Bureau. Buyer Beware.

lkeggan

Apr 19, 2012

I have given this rating because it is how I feel about the dealership and my sales person. There was a hold up with my money being released to me so I had to wait a week and ahalf to get the car and everyone was very understanding. The day I picked up the car the whole sales staff came out to say good luck and enjoy. Very friendly place.

aimeemartin77

Apr 19, 2012

I love my new Sportage! The car is wonderful and the staff was patient during the "haggling" process. I got very close to the price I wanted and in the end was very happy about my purchase.

bjsgerlach

Apr 11, 2012

Thanks again Mike S for the month long search for the Corsa Blue Forte Koup.....as you seen with your own eyes and pratically everyone that was at the dealer ....my daughter was completely overwhelmed with happiness.

Kahuna

Mar 23, 2012

Best new car buying experience ever and I've bought about ten new one's. Friendly, no pressure sales pitch. No " I'll take it to my manager " games. No arm twisting. Family type atmosphere. Answered all my questions with honesty. Good value for my trade in. Very accomodating, made you feel like they knew you forever and were important to have you as a friend as well as a customer. Just honest to goodness real people.

tatts

Feb 1, 2012

Bought a pre-owned car from Motion and they treated me great. The prce was better then any other i found in the area and the guarenteed the vehicle .. Motion was great!!

becker.cori

Jan 11, 2012

Motion is an awesome dealership with a great sales and service team that are always willing to help. I am leasing a new optima and I absolutely love it. Mike is awesome at answering questions and teaching you all the technology in it before you leave the dealership. He is friendly, personable and is always willing to go above and beyond for his customer. I recommend this place to friends all the time.

Jeff55

Jan 4, 2012

A friend had suggested we visit Kia after a few weeks of car hunting. From the start Motion Kia was great. Buying or leasing a new car can be a very stressful process. The feeling we got from Motion was that of "old friends". It was very comfortable and calm. There was no pressure at all. The fact that our salesman had just purchased a Kia for himself was one of the reasons I decided to go forward with the Soul. This is an outstanding dealership with genuine people. I already recommended them to a family member. The process really could not have been smoother.

ak911

Dec 16, 2011

Jim was helpful from the moment I walked in to the moment they delivered the new Optima I bought. When he went through all of the features before I took my car home, there were even more great features I didn't know about until he spent the time to show me. He even came in below the payment I told him I could make! I would definitely recommend going to Motion for the best service!

mcor4te

Dec 7, 2011

guys at the dealership were extremely helpful. Jim DeSimone went above and beyond to help me transfer my license plates. He made sure my experience at his dealership was top notch !

barbara731

Dec 7, 2011

I had been a customer at Lincoln Motion for over 7 years. Even sent some of my friends there,,but since they changed to a Kia dealership, I've lost respect for them. I had my car serviced there 95% of the time. When I asked for a printout of the services I had there since day one, they first told me no problem. BUT after many, many phone calls (they were suppose to call ME back, which they didn't)and after my dropping in two times to the service dept, I was told they couldn't give me that report. It was MY responsiblilty to keep track of the service to my car. I even offered to bring a ream of paper in to print it out but they just couldn't give me the information I wanted.So, I will never go or refer to these people again.

Mannyortiz48

Dec 1, 2011

I loved the employee i worked with! Very friendly! Nice cars, decent prices. Vanessa is the go to gal! I had a great experience! Definatly go and ask for vanessa!

teddy

Nov 12, 2011

bought a used vehicle with 66 thousand miles from them, I had a couple problems with it, with in 30 days, and the repairs where not covered under the 2 year warranty . I ended up doing the work my self at a cost of about $290.00 in parts. The sales department was a pleasure with no pressure. And the online chat with the dealer is a great idea. I would buy again from them but would take more time looking over the used vehicle.

kia owner

Oct 19, 2011

i had our kia fixed by service manager wayne and everything went the way he said from time to pick up to things i should consider to keep my car running smoothly. he treated us with the utmost respect and made my wife and I very comfortable with his professionalism! i would reccomand motion kia and Wayne to everyone that goes. you will have a great expierience and few laughs. very nice young man should have more people like him in the car business..