Used Cars for Sale at Mountain View Ford in Chattanooga, TN

Evan Skiles

Nov 1, 2016

Very friendly and knowledgeable staff. Decent price for what I got done.

Chris Thomas

Oct 31, 2016

A great dealership and wonderful buying experience. I would recommend this dealership to anyone looking for a new or used car!

Lanny Cox

Oct 28, 2016

Did not have a scheduled service appt. Came in due to a flat tire. The tire could not be repaired, so I had two new tires installed. Only negative was a long wait time (over 4 hrs). Not upset because they worked me in, but wait time was excessive.

Larry Zeh

Oct 28, 2016

Too long to explain again. See my review on Google or Mountain View's Facebook page.

Scyleesa Chatmon

Oct 15, 2016

Thanks for all your help and Robert Davis was great to work with. This is our 2nd expedition we've bought from there and will continue doing business with you. Thanks again, Scyleesa Chatmon

Anthony Kirkland

Oct 11, 2016

Very - couldn't be happier with Delvin actually during the sell and after. Excellent salesperson and excellent overall experience.

Samuel Rutherford

Oct 11, 2016

It was great visit wonderful people and nice salesman (Josh Newman)

James Watkins

Oct 10, 2016

Outstanding service and great assistance from Delvin Van Nice

Randy Barber

Oct 10, 2016

Everyone is very helpful and service was great. The only issue I have is the greasy hand prints on the hood and drivers door of my white truck.

Carlie Banks

Oct 2, 2016

Matt was very professional in handling my services and keeping me informed about the details of my service throughout the time my car was in Ford's care.

Donna Stanley

Sep 27, 2016

Everyone was friendly and professional and the service didn't take as long as I had thought.

Dennis McCorvie

Sep 26, 2016

John Goodwin was very professional and worked very hard to help get me a great deal on a new 2016 Mustang. I would highly recommend John and Mtn. View Ford to anyone looking at purchasing a new vehicle.

Steve Burdette

Sep 26, 2016

The overall experience was great. The website is easy to navigate and the tools available to contact the dealership, value trade in before coming in, set an appointment, etc were easy to use. Shane Heitt was great to work with from the test drive thru picking up the truck when it was ready. Overall great 1st experience with Mtn View Ford.

Kenneth Hammock Sr

Sep 16, 2016

My name is Kenneth Hammock Sr. I recently got my car service at MTN. VIEW FORD and my service rep was Joe Nichols. Since coming to MTN. VIEW FORD for about two years the service has been ok, but over the last year the service has been great. I can count on MTN.VIEW FORD to do the right thing by me.

Aaron Daniel

Sep 15, 2016

Overall a very positive experience. People were friendly and attentive. Would definitely go back.

Ken Padgett

Sep 15, 2016

good experience on several visits but last visit sold the truck working with Delvin

Matthew Gackle

Sep 9, 2016

My experience at Mtn View Ford could not have been any better. The whole staff was friendly, serving, and jumped at anything to give the best service possible. I especially loved working with Craig and Logan. Craig was the salesman that I worked with and his service was top notch. In total I spent about 8 hours at the dealership through test driving and looking at all of my options. Craig assisted me through the whole process with his full attention. He was not pushy and truly wanted the best fit for me. Craig, Logan and the staff went above and beyond my expectations. Highly recommend buying a vehicle from Mtn View Ford.

Chad Davis

Aug 31, 2016

I had a bad experience with Mt view a couple of months ago and decided to try again. James Stallings was a pleasure to work with and so was Chad Akins.

Doug Mullins

Aug 25, 2016

Much better then the other ford car lot in town . Mtn view will always have my Business and will continue shopping there

Kenneth Freer

Aug 22, 2016

Joe Centers was one of the most knowledgeable, kind, and honest salesman I've ever dealt with. Highly recommend!

Lori Jenkins

Aug 20, 2016

Amazing service .......Troy Croft my advisor was awesome ...such great care and professional...cudos to Troy

Lori Jenkins

Aug 17, 2016

Great - Troy is always so helpful!Flat tires are the worst - and he was so helpful with everything

Daniel Taylor

Aug 15, 2016

All products and services were performed just as specified.

Donald Johnson

Aug 14, 2016

Christ Yancey was very patient with me, while I took my time, first in making the decision to spend the money on a new truck, second in getting the truck ready with the added cover and sprayed in bed liner, within the time frame I needed it to be ready to take home. I will say that the detail shop could have done a much better job detailing the truck. I realize the truck will be getting dirty in the future but whatever they wiped on the dash in an attempt to dust the interior left wipe and finger marks all over and the inside/outside of the front windows were not detailed. Overall, I don't think the truck was detailed the way it should have been. Maybe they didn't have time. Not the end of the world. This is not Chris's fault. The physical facility needs some serious updating/renovation. Not very comfortable.

Zaida Cueto

Aug 12, 2016

Great experience. Facility could use some upgrading, maybe provide a little more than water. Kenny Cone was great to deal with.

Ray Hill

Aug 5, 2016

PROS: Pleasant and knowledgeable salesman; Clean and quick vehicle delivery; Looks; Performance; Gas mileage; Comfort; Trunk size.CONS: The Financial Discussion; The picture; Garage door programming; rear seat room; weight.VEHICLE: 2016 2.3L Mustang Eco-boost Premium with 6-speed automatic transEXTERIOR COLOR: Guard MetallicINTERIOR COLOR: Dark Saddle Leather Trim Power SeatMILEAGE: 2055I've owned the vehicle for 5-months and enjoy it. It's my second vehicle that I only drive a couple days per week and on out of town trips. My local driving is a combination of rural roads and interstate. I've yet to achieve the rated 32 MPG highway mileage, but I'm averaging ~24 MPG. I expect the MPG to increase as the miles build.The pros are pretty self-explanatory. The vehicle performs as well as I expected it to. The only real drawbacks are the vehicle weight (needs to drop 300-to-500 pounds), and the difficulty I had programming the garage door opener. The programming difficulty was overcome, but there's nothing I can do about the weight.I recommend this vehicle and dealership.

Charles Mcmillian

Aug 1, 2016

Very laid back experience. No pressure sales. Chris Yancey was very helpful and worked with us in every possible way to obtain a fair deal. I am very pleased with my Ford F-250. Give Chris a 5 star and I will definitely recommend him and Mountain View Ford. Thanks,Chuck McMillian

Peggy Mountain

Aug 1, 2016

The girls that answer the phones are awful. I had some recalls on my car that needed taken care of. I needed a ride back to work. The girls said that they can only drive 5 miles. I ask her to find out if I could get a ride back to work which was 8.3 miles. She said no it is over the 5 mile limit. This is the second car I have bought from there. I probably will not buy another from there. On the other hand Jeff, was great. He ask how he could make things better. He listen to me and offered to give me a ride but I had someone waiting on me. When I was complaining about what I disliked about my 2013 Escape compared to my 2002 Escape. When I went back to pick my car up. My seat was a lot better than before. I actually sat up in the car without a pillow. Thank you Jeff for listening and providing good service. Jeff, helped me get past some of my feelings toward the dealership.

Pj Duncan

Aug 1, 2016

Best service ever!!! Joe Nichols is the nicest man I've ever met.

Eric Spreeman

Jul 29, 2016

Staff are always great there. Friendly, eager to help and do a great job at keeping you up to date with what is going on with your vehicle. The staff and customer service are two of the reasons why I drive past another Ford dealership that is closer to my house to get all of my Fords serviced!

Anthony Aird

Jul 24, 2016

Excellent from start to finish. The sales staff did everything they could to ensure I was satisfied with the purchase process.

Diane Bowen

Jul 19, 2016

Mtn View Ford Edge is the car of my choice and I just love it. My time buying a car was a great experience, Ron Elliott, my salesman was such a joy to work with. He made my time there fun even when we had to talk price. Would recommend Mtn View Ford to family and friends any day of the week. Thank you Ron for making my purchase easy. The whole staff was great to work with !!

Suzanne

Jul 15, 2016

Make sure if buying a used car fron them yout take it to your mechanic first before your buy! Bought a convertible and the top does not work! They are no help! Check everything out down to the windshield wipers. Not very friendly people in the service department and no help there either

Donna Stanley

Jul 13, 2016

The salesperson and business manager were wonderful. I was able to get what I needed out of both cars traded in with no hassle from anyone. Could not have been more helpful with working with me. One vehicle I was trading in I had been told by other dealers that I had to wait for a clear title before I could trade but not at Mtn. View, they said they would handle for me. I have dealt with many dealers in the past and never had such a wonderful experience. They are the best ever and I will be more than proud to recommend them to everyone I know.

Curtis Scott

Jul 7, 2016

We were referred to Shane by a coworker and he made the process a breeze. It was the easiest, best car buying experience we have had.

James Watkins

Jul 6, 2016

I have purchased several vehicles from MTN View and come there for all my service which I have always been pleased with.

Robert Lackey

Jul 4, 2016

I purchased a Ford F150 from Mtn. View Ford. it was one of the most pleasant experiences I've ever had at a dealership . all the staff were more than willing to help in every way possible. I would definitely tell all my family and friends about Mtn. View Form .

Matthew

Jul 1, 2016

We purchased a Ford F-150 Super Crew Cab and love it! We did have to wait an unusually long time for paperwork, but that was due to reasons beyond their control. The staff was extremely helpful and worked hard to help us get the best deals

Rusty Morrison

Jul 1, 2016

I purchased a 2013 Ford F 250. My kids and I were there for several hours and all the staff made us feel at home. It was a great and smooth transaction. Will do business again.

Dalis Connell

Jun 29, 2016

Tim Rowland was the absolute best He was extremely helpful from the moment I stepped on the lot, until even now if I have any questions 2 days later! So thankful I chose to buy from Mtn. View Ford

Kathy Smith

Jun 25, 2016

Everything was EXCELLENT and I was pleased would definitely tell all my friends to come by MOUNTAIN VIEW FORD.

Larry Judd

Jun 24, 2016

Fast service, nice area to study or watch tv while waiting.

Mark Pohlkotte

Jun 24, 2016

Joe was very helpful in getting our car fixed. Would recommend Mtn View to anyone who asks.

James Henderson

Jun 15, 2016

Lincoln MKC - 30,000 mile service. Staff friendly and very helpful. Had loaner car which was very nice.

Steve Kilgore

Jun 8, 2016

I brought my 2011 Ford Escape in for the works oil change. Work was completed and I was out of the dealership within my hour lunch break from work.

Judith Kemp

Jun 7, 2016

We came to look at the Lincoln MKC. We had scheduled an appointment with Rodney Grimes. He was great! Never did we feel any pressure during our visit. We loved the MKC. Rodney and Doug Cawood were great to work with in making it happen. We now drive the Lincon MKC and love it! Great vehicle and great experience at Mountain View Ford Lincoln. We have found the dealership we will come to for future needs and the people we will deal with. Thank you to all at Mountain View Lincoln for making this a truly GREAT experience!!

Mike Brodnick

Jun 7, 2016

Gave us a loaner car and did a great job covering the warranty.

Paula Kelley

Jun 6, 2016

2015 Fusion. Staff and service was great! Clips were left of the air filter canister which made the engine noise louder than normal. No problem.

Dustin Wright

Jun 1, 2016

The experience purchasing my new 2016 Ford Fiesta SE 1.0 Ecoboost was excellent. As an out of state purchaser, the team at Mtn. View Ford did a great job of handling as much as they could before I arrived so that my time at the dealership was a short and sweet as possible. Very pleased!

Larry Roper

Jun 1, 2016

Joe was very professional and personable! He did all he could to make our car buying experience a pleasant one. Like that it wasn't a "high pressure" sale! We have bought three vehicles from you guys now!

Teresa Skiles

May 29, 2016

Great salesman and service I bought a Ford Escape and I will recommend family and friends

Elyse Snyder

May 23, 2016

I came to get my Ford Focus fixed, it was having some transmission issues. Craig was very nice and helpful and my car was fixed much faster than I had anticipated! The complimentary shuttle service was very appreciated as well. This was the first issue that I've had with my car since I bought it (used) in January. The whole process of getting git fixed went so much better than I had anticipated it would be when the problem started. I'll definitely come back here for any further service needs!

Richard Collins

May 19, 2016

Salesman Rodney Grimes was professional, efficient, and considerent. Helped me find what I wanted with the budget I had set.

Ernest Mccarson

May 17, 2016

I ARRIVED ON TIME AND WAS GREETED BY HELPFUL AND WILLING PEOPLE. I WAS TOLD THAT THE SERVICE WOULD TAKE ONE HOUR AND INDEED, ONE HOUR LATER MY VEHICLE WAS READY TO GO. THE WAITING ROOM WAS WELL APPOINTED AND THE COFFEE WAS GREAT. THANKS.

Andrew Padilla

May 16, 2016

Everyone was efficient and best serviceClean building. Everyone was nice.

Cheryl Fletcher

May 16, 2016

Brought explorer in for warranty work. Everything went great. Only problem was when I got vehicle back I was told I didn't owe anything for repairs. Few days later I was contacted and told I needed to pay my bill!!!

Kevin Gaffney

May 16, 2016

MT. View did a good job on a list of complex issues with the car. Kept me informed and though expensive I wasn't surprised because I got updates and explanation of what was transpiring. We spoke 3-4 times over a 48 hr period. Expensive but pretty solid service. I did not buy. Too early to evaluate quality of repairs.

Deborah Kilgore

May 15, 2016

E J Bailey is the most awesome salesperson! I have been dealing with him for several years and have bought several vehicles from him. I am able to call E J and tell him what I want, he does all the work .

Franklin Swafford

May 13, 2016

2014f150 the service was great they answer all my questions I asked. The staff was great

Linda Perry

May 13, 2016

I traded in an SUV for a Ford Fusion Hybrid. My salesman Craig Beckler could not have been more helpful and informative - he even phoned the next day to see if I was satisfied or had any questions.

Linda Kurtz

May 9, 2016

Well I had a major problem with my MKX and we brought it to the dealership on a Monday and we still did not know until Wed after making several phone calls when they would look at it - I had to call the Service Director and it was immediately handled - Thanks to him. I was able to pick up on Thursday -I was going on spring break with grandchildren and needed my car otherwise I would have to rent one.The only real complaint is the grease on the carpet, drivers door and gear shift. They missed place my car mat and the navigation did not work other than it was okay. Sorry I have to say these things but something went terribly wrong on this visit. I have confidence it will be better in the future. Ford is giving us a refund of $250 which is nice because the vehicle had 29,440 miles and the shifter assembly went out one month after warranty was no longer in affect. That helps.

Stephanie Creagan

May 7, 2016

I purchased a 2014 Ford Fusion. My experience was quick and easy.

Barbara Loveless and Keith Loveless

May 5, 2016

Wonderful Experience, Salesman ( Ron Elliott ) was amazing, He allowed ME to pick my on car, answered every question was truthful and polite. Ron won us over from the start. I will visit Him for all my vehicle needs.

Brandon Fitzgerald

Apr 27, 2016

One of the best experiences I've had with a dealership's service center. It couldn't have gone any better. They exceeded my expectations.

B Bryan

Apr 18, 2016

Greeted me by name. Great coffee while I was waiting. Vehicle serviced and washed. Thank you. Phone follow up and next service appointment already confirmed and set.

Josh

Apr 8, 2016

Craig Beckler and the entire staff made my first car purchase enjoyable. They weren't overly pushy and were friendly. The worked with me to seal the deal and I'm very appreciative.

Kyle Gass

Apr 8, 2016

Was a great experience the sales rep was amazing got everything I needed

Brian Slakie

Apr 5, 2016

Took my 2015 FLEX in for its first 3 month check-up. The Service Center were very courteous, well-knowledge d and took my car away at its appointment time. Only spent 45 min waiting, on a 10am Wednesday appointment. Thank you Mountain Ford!

Timothy Lowe

Apr 1, 2016

Best experience ever with Robert. He is the greatest guy.Purchased 2007 Trailblazer used. Good vehicle, but discovered 2 things: Radio speakers go in and out; drivers side window will not go down due to faulty master switch (will not control any window or locks). We should have checked it :(

Jason Clark

Mar 22, 2016

This is the second new Ford that my wife and I have purchased from Mtn. View Ford. The sales and finance staff made both transactions as painless as possible. Rodney Grimes sold us both Fords and is by far one of the best, if not the best car salesman I have every dealt with.I will definitely return to Mtn. Ford for any future purchases.Thank you!

Theresa Finley

Mar 22, 2016

The service was very professional ! I arrived for my appt. and proceeded to the waiting area and before I could get to the 2 chapter in my book they were finished....either I read slow or they are just that good .

Dennis Graham

Mar 21, 2016

Mr. Van Nice did all the coordination. He was efficient and supportive. I now have a new 2016 MKZ with lease.

James Hawks

Mar 21, 2016

Started to leave, then I heard a tapping on the back window. The service man forgot to put my protective cover back on. They had to take it back into service. Other than that, it was great.

John Williams

Mar 21, 2016

Great service department with friendly and helpful staff!

Michael Turner

Mar 21, 2016

Great salesman, great salesperson, awesome sales rep.....

Michele Davenport

Mar 21, 2016

2014 Fusion. As always great service and friendly staff.

Scott Symington

Mar 21, 2016

I have to say that we had a wonderful experience at Mountain View Ford. They went out of their way to make sure that we got a new car. Delvin Nice, our Sales Representative was extremely personable. We will definitely purchase our vehicles from here in the future.

Jason Hill

Feb 13, 2016

Love my new truck. Only complaint I have is with it having 300 miles on it and owning it 6 days, that the heater blower motor has stopped working twice. Had the salesmen take it in to have it fixed the first time and only hours later of getting the truck back I have the same issue again. I have not had it checked this second time because all other dealership closer to me are booked a week out And every time I call my salesmen to get help/information with the issue he's promises to call me back and i get no return call.

John Karr

Feb 9, 2016

Made one phone call to Todd Landers early in the morning and had my truck back before lunch. Great service in a short period of time.

Jacklyn Etta Young

Feb 2, 2016

I enjoyed the overall experience. Rob was phenomenal in helping us make a decision. I would suggest having snacks readily available for someone who is making a purchase vs offering a vending machine.

Lawrence Berry

Feb 1, 2016

The service has always met my needs and that of my cars. I have a good relationship with the service department. They are very prompt and very helpful. Thanx

Mark Johnson

Feb 1, 2016

I was just looking for a used work truck but they treated me like I was buying a new vehicle.

Roseann Floyd

Feb 1, 2016

The staff is always friendly and considerate. I've always had a good experience when I bring my car in for service. Keep up the good work!!

Samuel Luckett Jr Jr

Feb 1, 2016

Service dept. was very accommodating and eager to serve. I thought the issue was resolved by replacing the battery, however almost immediately I was still having the same issues and intermittent warning msgs. (Driver Door Ajar, interior panel and overhead lights would remain on after exiting the car, driver door would not open without the fob). Spoke with Troy and he seemed very eager to get the issue diagnosed and resolved. Will bring the car back in next week.

Pansy Branham

Jan 29, 2016

we purchase a ford fusion. We love it. John Goodman was our salesman he was extremely patient with us.

Mark Clayton

Jan 26, 2016

Service was done in a timely mannor. The waiting facilities were very good. They went over everthing that was done.

Kathleen Farmer

Jan 25, 2016

We purchased a ford escape few weeks ago. The sales representative was very knowledgeable about the vehicle an took the time to explain everything in understandable detail.

William Stultz

Jan 24, 2016

My experience was excellent. The salesman helped me find the right car with the perfect accessories and the best value. I bought an Escape with the 2.0 ecoboost engine. I think it is a great car. My wife will be the primary driver and she loves it. Easy to maneuver with ample space for passengers and cargo.

Aneita Watson

Jan 19, 2016

I believe I may have already left my review of the great service I received from you and from my salesman, Josh Newman. Josh made everything run so smoothly. He is definitely a great asset to Mtn View. Will return to Mtn View and Josh Newman for my future needs.

Ken Taylor

Jan 19, 2016

Very good experience. Helpful staff. Everyone was great from sales to finance dept. Wife loves the Flex we will be back.

Michael Smith

Jan 19, 2016

The service was great and the staff was extremely helpful. They made it a quick and easy experience.

Wilma Campbell

Jan 19, 2016

Everything was ok. except had the inside clean 3 times and cat or dog hair is present. will tried to get out and paid someone to clean it soon; Other than that everything including salesman was ok.

Bill

Jan 18, 2016

Rodney Grimes was easy to work with, Mt View gave a competitive trade value, and the transaction went smoothly. Great experience!

Charles Johnson

Jan 18, 2016

My wife and I had been looking for a replacement for her 1996 Jeep Grand Cherokee and decided to stop in and check out the new Ford Escape at Mountain View Ford. Our sales representative, John Goodwin, explained the different option packages, rebate incentives and the advantages and disadvantages between purchasing and leasing. After much deliberation on color, options and payments we decided on leasing a beautiful Red 2016 Ford Escape SE. Thanks John for your patience and professionalism in making this decision easy and accommodating for all of us

Doug Emerson

Jan 18, 2016

This was the first time we used Troy and he was helpful.

Christopher Carson

Jan 16, 2016

Great service, great truck! Easy process, very helpful without being too pesky, unlike some other dealers..

Jonathan Gordon

Jan 14, 2016

Everything went smoothly. We were actually very close to purchasing a f-150 from another ford dealership in kennesaw,ga. The lack of respect and the unprofessional sales tactics is why we walked out of their deal. Mtn view, Logan and Kenny did a great job.

Samuel Robbins Iii Iii

Jan 14, 2016

The service department performed a 5000 mile check-up on our Ford Edge. It was a short wait, service was fast and efficient. Very friendly, helpful staff.

Yonna Jones

Jan 12, 2016

Very nice staff. Very good feedback. When you first arrive and walk in to the area to sign in it is confusing as to what you are supposed to do. No real designated area to stand and wait your turn, you just kind of stand to the side and wait for someone to look your way.!

Travis Mcdonough

Jan 11, 2016

My salesman could not have been more pleasant and was very well informed about the truck. He was effective but not pushy and respected my time. I would definitely buy another car from him and from MVF.

Kedrick Weaver

Jan 10, 2016

F150. Everything was good. Had oil change and tire rotation. I just saw where my tire valve cap is missing. Not sure if someone took it off or mechanic forgot to put it back on. My overall experience was good tho.

Bobby Clift

Jan 9, 2016

Chad was very helpful. I was in and out in one hour. I live 5 minutes from another Ford dealership but I chose Mountian View Ford because of their reputation.

Brenda Carson

Jan 8, 2016

Service was great and the Staff was helpful and friendly.

Jeremy Wynn

Jan 8, 2016

F150 service was great fast and friendly people, yes they answered all my questions

Glenn Gilley

Jan 1, 2016

2012 mkz service was fine, very timely and personal very friendly.

Donald Higginbotham

Dec 31, 2015

My experience at Mt. View Ford was great. Everything was so easy in a very relaxed atmosphere. There was never any pressure and the salesperson was very upfront about every step in the process. Financing was no different. I would recommend Mt. View to everyone.

Thomas Duke

Dec 31, 2015

This is the 2nd car Kenny has sold to us. He works hard to make sure we had the best deal and make sure we walked away with exactly what we wanted.

Anna Smith

Dec 30, 2015

I was greatly received and I was treated with dignity and respect. My experience was awesome and I will recommend future customers

Dustie Dawn Oneal

Dec 30, 2015

We have had Doug rector as a sales man on the last 2 of the 5 fords we have bought from mountain view ford dealership. Doug has always been helpful to us during the whole car buying process. We would defiantly tell anyone we know to ask for him when buying a car.

Amanda Vanmeter

Dec 28, 2015

Mnt. View Ford and its staff were exceptional! I purchased a 2013 Ford Escape and could not be happier! From setting up the appointment to viewing the car, to financing, and finally purchase the car it was the best customer care! I felt no pressure, I felt in control the whole process. It was about what was best for me! Thank you for making this process easy and enjoyable.

Chattanooga Apprentice School

Dec 28, 2015

2015 F150 Bought it from Darryl Vaughn. Excellent service. Very fast and professional. Thanks Darryl!

Andrew Clark

Dec 25, 2015

Salesman Doug Rector was very professional, knowledgable and helpful, A+.

Paul W Cagle

Dec 25, 2015

We are enjoying our 2016 MKX. Appreciate the use of a vehicle while ours was being serviced.. Chris and the other staff are very accommodating. Thanks for your service.

Sara Stobbe

Dec 25, 2015

Bought a Ford Fiesta, staff was amazing and very helpful, going beyond what I expected... Even moving 2 car seats from my old car and installing in the new one.

Jeffery Roberts

Dec 24, 2015

James and Joey did a great working with me to find the truck that I wanted. Very knowledgeable and answered all my questions. F150 XLT FX4 Supercab. They found one that even exceeded my expectations. No hassles and a very nice experience. Mtn. View ford will be my one stop shop for all my sales and service needs. Thanks for all your help.

Brett Baxendell

Dec 23, 2015

Great service. I always can trust the the work will be done right the first time

James D

Dec 21, 2015

I am happy with my experience, however the delivery process concluded too close to end of business day. I was not able to confirm receipt of navigation map SD card, which was not included as agreed. How do I obtain this and get the navigation system working as described?

James Dickerson

Dec 20, 2015

I feel the sales person cared about working with me to make the customer happy and we both get a good deal in a new truck.I would buy another vehicle tomorrow.

Jrw1

Dec 20, 2015

sales staff very friendly, well informed and continued to be helpful even after the sell.I purchased a 2012 f350 truck that so far I am very pleased with.

Gerald Swanson

Dec 16, 2015

2015 Ford Expedition. Great experience. Kenny's the man!

John Wilkerson

Dec 15, 2015

all is fine --Joe Nichols is top notch in getting the job done fixing whatever --a couple of recalls--- plus a few other items that popped upgood guyjohn

Li Pan

Dec 12, 2015

the entire service staff were friendly. they provided shuttle service which was extremely convenient.

Andrew Padilla

Dec 11, 2015

found what I wanted at a fair price 2016 Escape. everyone was great!! I got all my questions answered in a way that I can understand.

Meghin Cone

Dec 11, 2015

Great as always!!! Dependable!!! Friendly!!! Todd Landers is the best service manager in town!!

Joseph Salamone

Dec 8, 2015

Service department is awesome. Chad took care of my needs and called me back to inform me of the situation.

Peggy Keener

Dec 8, 2015

My experience with Mtn View and Zack was excellent. I had already chosen my vehicle onlineand just needed to pick out the color. I told Zack exactly what I wanted to do and he did notpush anything on me, was very helpful and knowledgeable, and let me come to my own decisions. Itwas a very quick and low stress process, which I appreciated very much.

Dorothy Fournet

Dec 7, 2015

Love my new Ford C-Max SEL. John was helpful and they answered all my questions.

Linda Ireland

Dec 7, 2015

I was met as soon as I drove into the service area. The representative pleasantly took the information. I went to the waiting where there were plenty of seats. The area was clean and the temperature was appropriate. The work was completed as promise.

Magen Stevenson

Dec 6, 2015

I had my front brakes serviced as well as an oil change. The entire process from scheduling to dropping off to picking up was very easy. The service was completed in a timely manner. The staff was very friendly. And the price was great in comparison to other places around town.

Douglas Pauley

Dec 5, 2015

service writer was helpful and listened to my concerns about my tires, etc. thanks chad,

Courtney Dodson

Dec 4, 2015

MTN View Ford made buying my first car much less intimidating that I thought it would be. Everyone was very friendly, helpful, and informative, and I ended up getting a car I love. Thanks again!

Benjamin Lusk Sr Sr

Dec 2, 2015

They did a great job on our Lincoln MKX. The service went very well

Rebecca Bryant

Dec 1, 2015

Kenny and Chad were very professional and friendly and had my best interest in mind!!! I told Kenny my situation and he went above and beyond his duty to help me find the right car for me!!He didn't waste time on showing me cars that did not fit my needs and budget!! Chad did a wonderful job with my deal and getting it financed!! I had a wonderful experience and am so thankful!!

Devona Smith

Nov 30, 2015

Mtn View has taken care of the entire process from purchase to routine service checks with great service.

James Massey

Nov 30, 2015

Fast, courteous, and informative service experience.

J. T.

Nov 27, 2015

Mountain View Ford helped me find a wonderful vehicle as a very good price. I am very happy with my purchase.

Robert Purcell

Nov 27, 2015

First day I went in looking for a new pickup truck and left with a new 2015 Ford F-150 pickup. The service was great and the staff was very helpful.

Carolyn Parker

Nov 26, 2015

Service was great, but I hope you don't send any more surveys for the same service. I have completed several surveys already.

John Pauza

Nov 26, 2015

Was not too happy to require repair after having my truck less than a week but you seem to have taken care of the problem. Service was professional if a bit slow.

Michael Teems

Nov 25, 2015

Timely and fixed issue. Able to pickup on time. Blah blah blah

Donna Lively

Nov 24, 2015

Service was good. Service fail behind and it took a little longer than expected. But, I understood the circumstances involved.

Anthony Evanoff

Nov 18, 2015

Our Experience was Good, We came in with hopes of buying a Pickup truck, but are credit was less then perfect, we sat down and meet with Kenny Epple and he did all he could for us and was Excellent!! We didn't get the truck But got a NEW fusion the car is Great and as we said so was your Sales Man, Thanks Kenny, We will be back for that truck soon !!

Elizabeth Crumbliss

Nov 18, 2015

Very satisfactory. Nice people, easy to deal with.

Angie Baugh

Nov 17, 2015

Brought my car in for an oil change and a set of tires. Good service, however a bit pricey.

Melanie Gainey

Nov 17, 2015

Great at keeping me up to date on the progress of my vehicle. Thank you so much

Gerald Gordon

Nov 16, 2015

Top of the line F-150 with little over 9,000 miles. Second time it has been serviced with Mtn. View Ford doing both. Servic was everything an owner or Mgr. would want to hear. The timing was what they said it would be and everyone had a great attitude.

Anthony Mosher

Nov 15, 2015

Everyone that talked to was very nice and helpful they worked very hard on getting me a good deal and one that fit my budget great dealership but I don't expect anything less from a ford dealership all have great families to work with and Logan Watson was very helpful I will tell all what a great job they do

Charles Manning

Nov 14, 2015

Logan is the best salesman I have ever worked with. he did not pressure me once. He was very knowledgeable about the truck and was great. I will be back for my next truck in hopefully 15-20 years

Kenneth Smith

Nov 11, 2015

Our salesperson Logan Watson went out of his way to make sure we were happy and that our truck matched our needs.

Darren Reiniche

Nov 9, 2015

Wes put in a lot of time making the deal happen. I appreciate his efforts.

John Niemeyer

Nov 6, 2015

I had an oil leak of unknown source. I could not tell if it was crankcase oil or transmission oil or what. The technician determined that the power steering pump itself was leaking and one of the connecting hoses. Tracing that down took time, but the repair seems to have cured the problem.

Jesse Coleman

Nov 5, 2015

I went to multiple dealers and you were by far head and shoulders above the rest!! Wes was wonderfull!

Donnie Frizzell

Nov 3, 2015

Staff was very friendly & service was great! Service was also done in a timely manner.

Brandon Ringer

Nov 2, 2015

I came by the dealer to out right sell my car, while waiting on an estimate I decided to look through some new trucks. Doug was an excellent salesman, he was low pressure and easy to talk to. He was very knowledgeable about the motors and features of the trucks that I drove. The other staff members that I worked with were very helpful as well (i.e. Managers, finance office). I look forward to keeping my business coming back here in the future.

Katie

Nov 1, 2015

We purchased an F -150 and an escape. We love both vehicles and can not be more pleased with the service that we recieved. We will bring our cars to Mnt. View for service because we were so pleased with the service.

Patrick Lockhart

Oct 31, 2015

I purchased a 2013 Ford Fusion Titanium and my salesman was John Goodwin. John was very helpful & provided excellent customer service. The sales manager was very helpful & provided excellent customer service as well. When I'm ready for my next automotive purchase, I would go back to Mountain View Ford Lincoln first. I would recommend & send my friends and family to this dealer.

Terry Morrow

Oct 31, 2015

Knowledgeable about truck,no pressure,all salesman friendly

Lisa Piarino

Oct 30, 2015

The entire process was easy. From the time I said I wanted to buy the truck to driving it off the lot was a little over an hour. The entire experience was relaxing, no stressful sales person bothering me. I really enjoyed my truck buying experience and I would not hesitate to go back to Mountain View for future vehicle needs.

Marcus Keith

Oct 30, 2015

Troy Croft did a very good job at getting my problem corrected.

Connie Ward

Oct 29, 2015

Chad is always helpful. He is good about returning phone calls.

Janice Oviatt

Oct 29, 2015

I purchased this mustang and several others from mt. view ford. My appointment was at 7:30 am and I was taken care of right away. Another problem with the car came up and the problem was taken care of at no additional cost to me. I was also loaned a car as I had to leave my car overnight. I appreciate the professionalism of all the staff at Mt. View Ford. They did a good job of servicing my car.

Joseph Thomas

Oct 29, 2015

I was very pleased with the professionalism and personal touch received from the staff.

Lonnie Boaz Iii Iii

Oct 29, 2015

I brought my 2011 Lincoln Navigator for service. Everything was completed appropriately. Thank you for the loaner car.

Brian Workman

Oct 26, 2015

Salesman and everyone was very informed and helpful

Clayton Mcnair

Oct 23, 2015

Everyone was friendly and willing to help. Our sales rep, Kenny Cone, could not have been better. He went over and beyond expectations to find us a truck like We wanted.

Donna Worley

Oct 22, 2015

This is the third vehicle we have purchased through Mountain View Ford. They are always helpful, they work with us to make sure that we get what we want. I corresponded with them through the website prior to our appointment. When we arrived at dealership everything was ready and waiting for us. Ron was prepared. Also, the general manager called us prior to our appointment. Great customer service.

Mary Mccarthy

Oct 22, 2015

I was very pleased with the help and attention I received prior to buying the car. However, there have been two problems since then. First, although I received more than one e-mail from the salesman, I don't believe he actually sent them. Second, when I responded to the e-mail letting him know there is an issue the car is having, Low Tire Pressure indicator light on, he did not respond. I then followed up by calling him, but he just recommended that I go to any mechanic anywhere and ask them to fix the problem for free. I said I preferred to have the dealership check it out, but he said he wasn't at the dealership right then and didn't know when he would be there and for me to call him and let him know when I was coming. However, he then left a message on my voice mail stating that he was not going to be there that afternoon and that the service department would be closed. Subsequently, I had a friend add air, but the Indicator light never has gone off. The salesman has not followed up, but in meantime, I am receiving these sales e-mails from "him." Huge disconnect.

Javan Conrad

Oct 21, 2015

I was originally put in a 2012 ford Fiesta which I was happy with. Then Chris Yancey worked out a deal to put me in a brand new 2015 ford focus! I am super excited! I've never had a brand new car before. Y'all have made me very happy! Chris and all the staff there was super helpful and nice! I will definitely refer y'all to anyone that is even thinking about a new car!

Vanessa Holloway

Oct 19, 2015

Great customer service and sales person Craig Beckler

C. Mark Mccormack

Oct 17, 2015

One text to the salesperson was all it took! I told him what I wanted and was driving the truck home in less than 24 hours!

Devona Smith

Oct 16, 2015

Service was completed in a timely manner and updates were given about the vehicle throughout the process.

Westley Moore

Oct 15, 2015

Ask Joe or Chad in service what B P I T means. I've been dealing with Mtn. View Ford since 1980.

Harold Loyd

Oct 14, 2015

Edge, Service was good, staff was on time and nice

Ray Pritchard

Oct 14, 2015

Ford Escape SE 2016. The sales rep was friendly and helpful without being pushy. He spent a few minutes getting to know us before we even started looking at vehicles. He showed us a line of Escapes and pointed out the different equipment that each had. He was a real people person and enjoyable to deal with. We picked out a vehicle we wanted and worked out a deal we were pleased with. We were happy to have a pleasant experience and love our new car.

Chip Liner

Oct 13, 2015

2014 Ford Escape. Dealt with Kenny Cone and Chad Akins. They were both professional and knowledgeable in all areas. 2nd time to buy from Mr. Cone.

Aneita Watson

Oct 11, 2015

We purchased our 2012 Chevrolet Tahoe on Friday October 2, 2015 and are extremely pleased with the service we got from Mtn. View Ford and Josh Newman. He answered all our questions and explained the sale perfectly and by time we were ready to sign, we felt like we had made a new friend. I know that if anyone asks for a recommendation on buying a car, I will not hesitate to give them Josh Newman's card and tell them about Mtn. View Ford.

Barbara Goforth

Oct 9, 2015

Everyone at Mtn View made my vehical buying experience very pleasant and easy. I told them what I wanted and could do and they made it happen! I bought a used 2004 F-150 and I love it! I would recommend mtn view to anyone buying a vehicle, new or used.

Leslie Marlow

Oct 9, 2015

2016 Ford Escape- Sales staff did an excellent job of explaining how things work. This was our first car with Bluetooth and my wife loves it. Pricing was better than expected and we are very satisfied.

Roy S HILL

Oct 3, 2015

EVERYTHING WENT WELL UNTIL I GOT IT HOME AND FOUND ALOT OF DIRT UNDER THE TRUCK, TO ME IT LOOKED LIKE IT WAS IN A FLOOD OR UNDER MUD FOR A WHILE. I HAD TO UNDER COAT EVERYTHING UNDER THE BOTTOM.SOME ONE SHOULD HAVE TOLD ABOUT IT WHEN IT WAS CLEANED FOR SALE. WAITING FOR THE DOOR MOULDING.THANKS ROY S HILL

Edward Frazier

Sep 29, 2015

A great buying experience. Zach Carter went above and beyond, to make my experience a perfect as it could be. I would recommend him and d this dealer to anyone looking for a new car.

Rant Saylor

Sep 29, 2015

I was very impressed with the whole process start to finish. The process is seamless and each person involved in this process as very professional and did not waste a lot of my time.I will most defiantly buy here again...

Renee Mabe

Sep 29, 2015

The customer service was spot on and very personable. The services I received were excellent and I would recommend this dealership to anyone.

Judith Ellington

Sep 28, 2015

Staff were so friendly and accommodating from the person who checked me in; Chad the service rep; even the shuttle driver. I have nothing but praise for this experience with the service department!

Clifton Willingham

Sep 25, 2015

I went to service center 5 times to correct problem with air conditioning,staff was great ,MKS 2013 new when purchase .I will be looking for help on electric service or programming of systems of car it would be a great help.

Paul Simmons

Sep 23, 2015

We are appreciative of Mountain View Ford's Saturday hours, and we always appreciate the people's friendliness and helpfulness.

Steve Rhudy

Sep 23, 2015

Your technicians are up front and honest on the costs of services and repairs. The initial quote for my vehicle service was actually higher than the final price. The customer service tech and mechanic found that the vehicle was good in several areas and did not need all the repairs that we initially discussed. I understand the dealership made less money but has gained a customer for life. Now, I will only bring my Ford to your dealership for services and repairs. I will also use your dealership for future vehicle needs. Thank you

William Maples

Sep 23, 2015

your staff should not change my radio settings etc etc to their amusement while servicing my car: not their radio, not their car.

Barry Owens

Sep 21, 2015

I had a leak in the differential. It was repaired while I waited in the customer lounge. I was pleased with the service, and will remain a customer.

Michael Craig

Sep 16, 2015

2012 Ford F250 XLT 6.7 Powerstroke diesel The staff was extremely helpful and knowledgable. The Salesman was aces and a credit to the dealership!!!!!!! No was over bearing or pushy which is a major turn off for me at other dealerships.

Jason Byrd

Sep 15, 2015

my salesman,john goodwin did an excellent job, answered all my questions perfectly and i would highly recommend him to anyone. its nice to know i have a place now where buying a car is a pleasant expierence.

Sherry Lee

Sep 15, 2015

I am very happy about my experience with Mtn View Ford this time around. In 2012, I was very disappointed at the lack of interest in my trying to purchase a Ford Focus Hatchback. It seemed every turn I took, the Salesman just would not budge an inch to extend a caring attitude. We wound up driving to Smyrna, GA and completing my purchase there. I was very hesitant to go back to Mtn View to upgrade to a Ford Escape. My husband, who had purchased a F-150 Truck worked with Craig Beckler and at his urging, we went to Mtn View.I wanted this to be my Retirement car and Craig was very receptive and understanding of my needs. Negotiating for a car is nerve wracking to say the least, but Craig never tired of trying to get the best deal for me. AND HE DID! He seemed as excited for me as I was for myself. Craig also took a great deal of time with me to help me understand what all this SUV had to offer. Walking through each and every function. He answered all my questions.I felt special and that I was HIS ONLY CUSTOMER.Thank you Craig Beckler for your attentiveness to my needs and re-establishing my trust in Mtn View Ford.

Elizabeth Hill

Sep 11, 2015

This is the 2nd vehicle that we have purchased from MTN.View Ford. The staff was very helpful when I called to get information and to schedule an appointment. Chris Yancy was the salesman that we have used both times and he answered the questions that we had and made himself available when we needed him. I will most certainly recommend others to this dealership.

Timothy Mann

Sep 11, 2015

I am very happy with my new Ford F-150. We shopped, test drove, and bought all on the same day. I was also able to arrange for my new truck bed to be sprayed with bed protector, and I have a bed cover coming, to be installed next week. The smooth ride of the Ford F-150 4 x 4 was the biggest factor in buying a Ford.

Jackie Mullins

Sep 10, 2015

My salesman (Kenny Epple) did a great job. Great Job by everyone at the dealership.

Keith White

Sep 10, 2015

As always, Mt. View took care of me and my truck. I scheduled the appointment online (very easy and convenient) and filled in specifics with an actual, real person via phone the next day. Part of my visit required some part ordering and those items were ordered ahead of time and ready to go on the day of my visit. I can't say enough good about the Mt. View Ford service department.

Timothy Leonard

Sep 10, 2015

Great job I really like the people and the amount of time I had to spend at the dealership and also the follow up checks to me were great and on time I would recommend this to everyone

Thomas Scott

Sep 9, 2015

Our sales guy was greAt was not pushy or admit I felt he did a very good job and respected me and my wife and was very helpful I would and will be recommending mr delving and mnt view ford to everyone I know

Bridgett Rager

Sep 8, 2015

Wes Miller went above and beyond, Good experience, and I would recommend to people looking for a new or used truck.

Jimmy Mcgowan

Sep 8, 2015

Kenny Epple was great. He was down to earth and shot straight with me. As a sales professional myself, I appreciate someone who listens more than he talks. He asked me what I was looking for, I told him, he pointed it out. He let me buy it instead of selling it to me. The truck spoke for itself, he knew that. He was very knowlegeble on the truck. I left shortly with my new F-150 and did not regret it at all. I am in front of about 1200-1300 potential clients each year. I get asked for a lot of recommendations from my customers ranging from plumbers, to cars dealers, to electricians, to fill in the blank. My clients trust me and I do not recommend anyone lightly. My reputation is most important in my career. Kenny Epple will absolutely get the highest recommendation from me. Thanks Kenny for your help. It's no wonder you are as successful as you are. Keep on doing what you are doing and you'll keep customers coming back. Y'all are lucky to have Kenny on your staff.

Norman Hunsucker

Sep 6, 2015

We were emailed pictures of models we were interested in and that made it really easy to decide what we wanted.

Martin

Sep 4, 2015

7:30 appointment for 30K service. Amy Welch handled the entire process very professionally. Shuttle service quick. Coffee hot.$53.00 for everything. Give Amy a raise before she goes to work somewhere else.

Sherry Henderson

Sep 4, 2015

I made an appointment to have our 2015 Lincoln MKC serviced for September 2nd. I was greeted by friendly and efficient staff who quickly took my information and provided me with a loaner to drive while they did the work. I was called later in the day when they finished and retrieved our car. Was again greeted by staff and nice clean car was brought around to us.These service reps can't be beat! They are great to work with.

Carol Mayo and Roger Mayo

Sep 3, 2015

Wes, was very helpful, and honest. We bought a Ford F150. We told him what we were looking for, and he showed us exactly what we wanted. He did not try to sell us something more than what we asked. He was personable, and down to earth. We could not have asked for a nicer person to have helped us with buying our vehicle. We will definitely refer him to our family and friends. He gave exceptional service to us while we were shopping for our new vehicle. Chad was our financial adviser, and he was also very nice, and helpful. I know the finance people do not have the nicest jobs because this is not the most pleasant of atmosphere sometimes. Chad knew we did not want our payments high, and worked with us until we came to some middle ground. Thank you both for providing us with exceptional service.

James Hyma

Sep 3, 2015

2015 F 150 Truck The service was great Your staff great big thanks to EJ Bailey Thank you Rick Hyma

John Brugge

Sep 2, 2015

Rodney Grimes was a self-evidently fantastic salesman. I've been to 5 other dealerships on my search for a new car, and this man did everything right. Friendly, waited for me at the door, showed me exactly what I wanted to see when asked. I really appreciate being shown the car before ever talking finances or credit, and he knew his stuff thoroughly. Courteous, helpful and quick. What more could you ask for? Car purchased - 2015 Mustang Ecoboost Premium

Susan Buck

Aug 31, 2015

2015 escape suv the service was very good Yes,the staff was helpful .

Ellen Spencer

Aug 27, 2015

Ron Elliott was very friendly, knowledgeable and efficient in our purchase of a 2016 Ford Edge.Than you Ron!Dick and Ellen spencer

Gene Zwaryck

Aug 26, 2015

Excellent service again!!! My brakes were checked and the rotors were turned. No problems!!! Love my Ford!!

Trail_running

Jul 17, 2015

Found a used vehicle in an online search and called to make sure they had it and we could come look at it. We get there to look at the vehicle and they can't find it. Finally they find it and it is being serviced, so we can't look at it. Why did they not already have it serviced before they listed it for sale? We had to leave and come back later. So we go back and end up making a deal on the vehicle. We specifically told the salesman we wanted both our names on the title with an "or" and he was writing things down on paperwork that he passed on to the finance guy. The finance guy never asks us anything about how we want the title so we assume he has it right. We get the title and it only has one name on it, so we call the dealer and they say it is our fault for not telling the finance guy, even though we repeatedly told the salesman and he wrote it down, but I guess that means nothing at this dealer. They were not willing to try and fix this. While we were there we asked if they had a second set of keys to the vehicle, the salesman did look for a second set but could not find any. When we get home I find the previous owners name and phone number so we call him and ask if he turned in a second set of keys. He did turn in a second set of keys but the salesman he gave them to did not turn them into the dealership and he was away from work for several days. We asked the salesman to call us when they could locate the keys but they did not call. My wife had to keep calling back and finally her persistence paid off and they found the keys, but that meant another 30 minute drive back to the dealership for something they should of given us in the first place. Ok, now two weeks goes by and we are wondering where the new tag for our vehicle is? Then the salesman called us and says that they have not applied for the new tag because they did not run the vehicle through emission testing. It took them two weeks to realize that they had not run the vehicle through the required emission testing and they had not followed up and applied for the tag? What kind of second rate dealership are they running there? They did not care about any of this, they said we needed to bring the vehicle back to them so they could run it through emissions but offered us nothing for our time and trouble. My wife told them she was not driving all the way back down there and having to wait around for them to run it through emissions, which they should of done before they sold the vehicle to us in the first place. She took it through emissions herself and they had the gall to say if she we come by the dealership they would give her the 10 dollar emission fee, what a joke. So finally we think we are done with them, but no, they say that they need a copy of the emission report and that my wife needs to drive down there and bring it to them. They offered to give her a couple of gallons of gas for her trouble, again what a joke. Why didn't they tell her they needed a copy of the report in the first place, which by the way, the title and tag office gets an electronic report so the copy the dealership wanted was probably just so they could say they did not sell a vehicle that had not passed emission testing. My wife ended up taking a picture of the report and texting it to the salesman, which shows they just wanted it for their records but were not willing to compensate us for our time and trouble to bring it to them. The last problem we had with them was that the temporary tag was about to expire and they had not even applied for our permanent tag, all because of mistakes they had made. Guess what they offered to do? If we would drive down there they would give us a couple of gallons of gas and a new temporary tag. We said don't bother, we will just not drive the vehicle until the new tag arrives. After all these problems we tried to contact the General Manager to see if he was willing to do anything to make this right. He did not return our call.

mike Williams

May 17, 2015

Very fast service. They do a quality job. If you need a new Ford please ask for John Goodwin, tell him Mike Williams referred you.