Used Cars for Sale at Mungenast St. Louis Acura in Manchester, MO

Lynn53

Nov 6, 2016

All the employees of Mungenast were courteous and professional. Everything was done at the specified times. It made buying a new car a breeze. Tom Kells was a pleasure to work with

Loretta

Nov 2, 2016

I was referred to Mungenast Acura by a family friend, My nephew and my sister had been relocated to St. Louis because my newphew was awaiting a double lung transplant. I called the dealership before I drove the 3.5 hrs there to ask about the inventory available for the MDX. I was treated very well over the phone. Upon arrival, the treatment was even better! I was welcomed in, given something to drink, and escorted to an office. They had two cars parked out front for me to look over, but the one I wanted was actually setting on the showroom floor. I told Jacek what I wanted to pay a month and he made it happen! He was very personable yet professional all the way! I was ready for a new car so I tried a dealership closer to where I live. I called that dealership (just like I had Mungenast) and asked about the inventory; told them what I wanted and asked them to call me back. After 5-6 weeks I called them back and the man did not remember talking to me! I told him again what I wanted and to call me when he found it; I'm still waiting for that call! On my way home from vacation I thought to myself that I should call Jacek back and give him the opportunity to sell me another MDX. Within 2 hours, he had what I wanted, had my credit app approved, and my paper work ready - ALL WHILE I WAS RIDING DOWN THE ROAD! Needless to say, I drove to St. Louis, 3.5 hours from my home, and purchased my second MDX from him. Again, I was treated first class all the way! The finance man, Jacek, and the lady that trained me on the new upgrades that were on my new MDX, were all very nice, personable, and professonal!

Loretta

Nov 2, 2016

I was referred to Mungenast Acura by a family friend, My nephew and my sister had been relocated to St. Louis because my newphew was awaiting a double lung transplant. I called the dealership before I drove the 3.5 hrs there to ask about the inventory available for the MDX. I was treated very well over the phone. Upon arrival, the treatment was even better! I was welcomed in, given something to drink, and escorted to an office. They had two cars parked out front for me to look over, but the one I wanted was actually setting on the showroom floor. I told Jacek what I wanted to pay a month and he made it happen! He was very personable yet professional all the way! I was ready for a new car so I tried a dealership closer to where I live. I called that dealership (just like I had Mungenast) and asked about the inventory; told them what I wanted and asked them to call me back. After 5-6 weeks I called them back and the man did not remember talking to me! I told him again what I wanted and to call me when he found it; I'm still waiting for that call! On my way home from vacation I thought to myself that I should call Jacek back and give him the opportunity to sell me another MDX. Within 2 hours, he had what I wanted, had my credit app approved, and my paper work ready - ALL WHILE I WAS RIDING DOWN THE ROAD! Needless to say, I drove to St. Louis, 3.5 hours from my home, and purchased my second MDX from him. Again, I was treated first class all the way! The finance man, Jacek, and the lady that trained me on the new upgrades that were on my new MDX, were all very nice, personable, and professonal!

zatoka

Oct 31, 2016

It was great working with Steve Mizulski again. He is a true professional and I would recommend him and the dealership to all who want quality care. This was my 2nd TL purchase with the dealership and I've bought from him twice.

rozbert

Oct 24, 2016

Terry is a true professional and I would recommend him and the dealership to all who want quality care. I have dealt with him for more than 15 years.

bjywise

Oct 20, 2016

It was great working with Andy Simmons again. Overall, this was my 3rd MDX purchase with the dealership and I've bought from him twice. He provides excellent customer service and the purchase price was outstanding.

Lhults

Oct 20, 2016

We had a wonderful experience at Mungenast Acura. Steve Mizulski answered all of our questions and worked with us to find the vehicle that fit our needs perfectly. We would highly recommend Steve and the dealership!

lannylautenschlager

Oct 19, 2016

Jason was great to deal with throughout the entire process. He was very prompt on all of his communications and was very responsive to my needs. I have no reservations in recommending Jason for the buying process.

RJE

Oct 17, 2016

I recently purchased a 2009 Acura Tsx , and I was lucky enough to get John Stewart as my saleman. He was professional, friendly, and not pushy or aggressive, he just helped me get the car I wanted at a fair price. He is a great guy, retired policeman! I would like to say that the guys that detailed the car as we did the deal did an amazing job!I don't remember everyone's name, but the overall experience was super !I highly recommend !!!!!!!

RGB

Oct 12, 2016

I had a good experience purchasing a new MDX 2 years ago and went back to shop for a used car for my kids and found and purchased one. The dealership had an excellent selection and the salesman was attentive to my requests. The process professional and well done.

RGB

Oct 12, 2016

I had a good experience purchasing a new MDX 2 years ago and went back to shop for a used car for my kids and found and purchased one. The dealership had an excellent selection and the salesman was attentive to my requests. The process professional and well done.

Codyjames

Oct 11, 2016

Jacek, as well as the entire mungenast team were very professional and courteous . The purchase was painless . Will continue to do business with mungenast in the future as well as jacek.Thank you

David Smith

Oct 11, 2016

We have purchased 3 vehicles from him, and we live over 200 miles away.Every vehicle , he has sold us, has been exactly what was advertised.

amy1231

Oct 10, 2016

Kim was able to not only get me in the car of my choice, but take care of the entire deal in a professional and QUICK manner. I was in and out with keys in-hand in no time. She made sure I was comfortable with every aspect of my purchase and created a perfect experience for a first-time car buyer.

Dolores

Oct 10, 2016

Everyone at the dealership was very attentive and friendly. Even when I came back the second time, Meredith recognized me and remembered that I had seen Kevin Brown the day before. Kevin was very knowledgeable and friendly and informative. Very accommodating. No pressure, just helpful. Worked to get me the deal I wanted. The entire process was quick and easy, even the financing. I will definitely go back for my maintenance needs.

Mark2016

Oct 7, 2016

Felt team was knowledgeable. Did not feel we were getting the 'sales' pitch. Other staff were friendly and felt they were honestly going to bat for us. So far love my vehicle and would go back if in the market.

NotaCarGuy

Oct 6, 2016

This is the second Acura we've purchased from Terry/Munganast. The first was a new car, and the recent transaction was for a used MDX. Both transactions were handled very professionally and in a "low key", responsive manner. Terry listened to requirements and presented selections that fit the bill, not just available stock. I whole heartedly recommend Terry/Munganast!

Amanda Jeffries

Oct 4, 2016

I had a wonderful buying experience with Tom Kells! He got me in the car I really wanted and made sure to get me in my price range. It was also nice to see Rick Brennan whom I had purchased my last vehicle from and he worked with Tom to have my pricing all laid out by the time I made it to the dealership. These guys are AWESOME!

cdcooke

Oct 3, 2016

This is the fourth Acura I've purchased from Terry Kuelker at Munganast St. Louis Acura. With each experience I feel that I have been treated respectfully, fairly, courteously, and promptly, not only by Terry, but by the finance manager, the technical specialist, and also by the service staff.

greenme80

Sep 30, 2016

This is our third car from the dealer and we found them to be respectful every time we have worked with them. We would highly recommend working with Tom Kells.

Linhn91

Sep 25, 2016

My whole experience here was great from the minute I walked through the door until the moment I left with my brand new car. The staff here are very helpful and patient with you.

Carey Seznak

Sep 22, 2016

Sold my car rather than go back for any service because this place gave me 0 confidence in Acura service or cars. I will never buy an Acura again, DON"T GO HERE! unless you like getting pushed around, made to feel bad,and want to get screwed for repairs. The guy in service is the worse person ever. I've complained many times on their survey and to managers but never felt satisfied. DON'T GO TO Mengenast!!!Sold my TL and still get harassed by Mungenast ad 2 years later!PS they remove negative Facebook reviews like mine!

paz

Sep 22, 2016

Andy Simmons was very easy to work with. Very professional. Made the experience stress free. I can see myself buying more vehicles from him in the future

Anupam

Sep 20, 2016

Professional environment and overall very positive experience . We visited the dealership once and left with a new car. First time customer and had very positive experience.

Jcass63090

Sep 20, 2016

We have leased and bought several Acuras from Tom Kells and St. Louis Acura over the last dozen years. We keep coming back because of the outstanding ease and convenience of the entire experience. We are on a first-name basis with Tom, and he has always gone out of his way to make things easy for us. Now our kids are driving cars from St. L. Acura, and we recently purchased a new MDX, which we love. I would recommend Tom Kells and this dealership without reservation.

lrmckee

Sep 20, 2016

We just purchased our second vehicle from Mungenast. We appreciated their excellent service with our first purchase which brought us back again. Professional staff and overall great experience.

Tlx24

Sep 19, 2016

I received Top notch service and comfort with a luxury brand. I never felt like i was being sold. More like educated from top to bottom. I would recommend Mungenast to anyone.

ttwellman

Sep 19, 2016

Recently took delivery of a leased 2017 MDX...the transaction was smooth and the delivery of the vehicle was quick and efficient. Kim did an excellent job of finding the preferred vehicle and it was a pleasure working with her.

Stacy Foster

Sep 17, 2016

Andy Simmons was my sales advisor at Mungenast Acura, this is our 4th purchase from him and we keep going back for a reason. High quality vehicles and best in class service from the minute you walk in the door. Sales, finanace department and service team are like no other. 100% recommend Andy and the Mungenast team you won't leave disappointed.

Dsfoster1

Sep 17, 2016

Andy Simmons was my sales advisor at Mungenast Acura, this is our 4th purchase from him and we keep going back for a reason. High quality vehicles and best in class service from the minute you walk in the door. Sales, finanace department and service team are like no other. 100% recommend Andy and the Mungenast team you won't leave disappointed.

Completely satisfied

Sep 15, 2016

Kevin Brown understands customer service. He did a great job of identifying our needs and helping us to find the perfect vehicle. His follow up was also great

Shiloh girl

Sep 15, 2016

My car buying experience was the easiest experience I ever had, it was like night and day from the previous dealer I visited. I didn't know it would be so easy. Thanks Jason:)

TIPHANE W

Sep 13, 2016

There wasn't any car salesman games,they were up front and everything went so smooth! I left there feeling like family. Kevin Brown was awesome!!!! Tony the use sale manager was very easy to work with and made sure all my needs were met!

N. Burbach

Sep 13, 2016

Andy Simmons of Mungenast St. Louis Acura was a joy to work with. He was very professional and couldn't have been more accommodating. He turned the dreaded car buying experience into the best experience ever!!!!!

Tom Kells, Sales Consultant

Sep 12, 2016

Over the years we have bought multiple cars from Mungenast St. Louis Acura, working with Tom Kells. Time and time again we get outstanding service from Tom and the dealership. Tom is an outstanding Sales Consultant. Extremely knowledgeable and actually listens to you to better understand what it is you are looking for in a car. I have recommended Tom to others and they have found Tom to be as outstanding as we told them he would be.

Douglas A Cameron

Sep 12, 2016

Over the years we have bought multiple cars from Mungenast St. Louis Acura, working with Tom Kells. Time and time again we get outstanding service from Tom and the dealership. Tom is an outstanding Sales Consultant. Extremely knowledgeable and actually listens to you to better understand what it is you are looking for in a car. I have recommended Tom to others and they have found Tom to be as outstanding as we told them he would be.

John Sargent

Sep 12, 2016

Jason Sherrill and his team at Mungenast St. Louis Acura made the buying experience very easy and very fair. The process was smooth and my new Acura is wonderful.

ddeeba

Sep 9, 2016

They were very helpful and the sale went very smoothly. Will have the car service at Mungenast. Todd went out of his way to help me.

Sylstone

Sep 9, 2016

We had a great experience! Tom gave my wife and I the lot tour upon our first visit. Although we did not find the TL we wanted, we decided to wait a while until we did. Another visit to Tom a few months later and we had the preowned vehicle we wanted at a better price point than expected.

gearhead

Sep 8, 2016

I had the best car buying experience I have ever had. Tom Kells is professional and I never felt I was being pressured. I found the perfect vehicle for me. The people at the dealership are very friendly and the atmosphere is welcoming. I had searched for my new car for about a year and visited at least 10 dealerships and Mungenast was the best. I had purchased a few items for my new vehicle and the employees in the service area are equally pleasant and took great care of me. All around, a great experience!

biogirl00

Sep 6, 2016

Everyone at Mungenast was very helpful. I never felt pressured into anything. Even though I was buying a used car, they treated me as if I was just like a high-paying customer. Overall, I'm very pleased and will recommend their dealership to anyone I know that is looking for a car.

Kelly Terrell

Sep 3, 2016

I recently purchased my second vehicle from this Mungenast St. Louis Acura and Tome Kells in Sales. Customer service, selection, and courtesy here are all top notch!

Another Extremely Satisfied Customer

Sep 3, 2016

I recently purchased my second vehicle from this Mungenast St. Louis Acura and Tome Kells in Sales. Customer service, selection, and courtesy here are all top notch!

ksmith5889

Sep 3, 2016

Our salesman, Tom, was fair, well informed, professional and made our looking and buying experience easy. He went our of his way to make sure we had time in the middle of the process to pick up our grand daughter at school - he loaned us a new Acura. It was appreciated. After taking the vehicle home my husband had a couple questions and concerns. He returned to the dealership and all his questions and concerns were taken care of.

Greg Russell

Sep 1, 2016

Terry was very professional and fair at arriving at a final deal for my new car. No games, hassles... knew what I wanted and made it happen. Thanks Terry.

New car owner

Sep 1, 2016

This was our first time buying an Acura and we had a very good experience with Jacek. Meredith even sent someone out to help with a problem we had connecting our garage door. What a great way to start a relationship with a new client.

Ruth Bakula

Sep 1, 2016

I had a great experience at this dealer. It is the first time I bought a vehicle from them and the whole staff was extremely friendly and found me a vehicle that was perfect for my needs. Great Job Dave Gruendler and staff!

Ryan G

Aug 31, 2016

The very best buying experience ever. Jacek Kedzierski, Tony Galibert, and Brad Galibert are a true example of professionalism at its best. They not only make your experience at Mungenast St. Louis Acura enjoyable, they sincerely care about your satisfaction with the vehicle you decide to make your own. I highly recommend Mungenast St. Louis Acura for your next vehicle.

Happycustomers

Aug 25, 2016

We bought a used car from Mungenast Acura. Our car is not an Acura, and the price we paid was a small fraction of the price of used Acuras, let alone new cars. Nevertheless, we had the full attention and assistance of two great salesmen, Jason and Dave, over the course of several days. Other salespeople in the dealership were equally attentive and helpful. We had done some research online and visited several dealerships looking for the best value in a used car. Some other dealers fulfilled the worst stereotypes of the car-buying experience. Thus, it was a true pleasure to work with Mungenast Acura. Even though they could not have made very much money from our purchase, they treated us like the most important people in the room. When we're in the market for a car again, we'll check their lot first, because we know we'll feel good about giving them our business.

car buyer

Aug 23, 2016

Jacek was able to select a few cars that fit our criteria perfectly, so we did not have to test drive numerous vehicles to narrow the selection down. He has the ability/knowledge to know what fits our needs.

jbspice59

Aug 20, 2016

I bought my car late spring & love it! It is the perfect car for me. Everyone there was very helpful & kind. Ryan Barker is such a polite & trust worthy professional person I have ever worked with. The entire team is very friendly & welcoming. It was a pleasure buying a car there.

thecoah

Aug 18, 2016

This is the dealership to use. The best car buying experience in my life (I'm 63). Every aspect was handled by helpful folks at Mungenast. I bought the car for my wife and she enjoyed the personnel attention and technical "walkthrough" when she picked up the car. When I spoke to a banker about some payment options, I mentioned the specific dealership. She burst out "that's my place!" She has used them for a couple of purchases and loved the service after the sale. She said this place treated her so well that she was "spoiled" by the level of service. I highly recommend this dealership. Go see Jason or David.

Happylady

Aug 17, 2016

Andy Simmons is fabulous. This is the second MDX that we have purchased from him. Andy found the vehicle that we desired and had it shipped to St. Louis a few days later. Thanks to Andy we were able to jazz it up with additional parts and accessories....we love it! Andy is very knowledgeable, personable and he makes you feel right at home. The service at Mungenast from purchase to service is exceptional!

thecoach

Aug 17, 2016

This is the dealership to use. The best car buying experience in my life (I'm 63). Every aspect was handled by helpful folks at Mungenast. I bought the car for my wife and she enjoyed the personnel attention and technical "walkthrough" when she picked up the car. When I spoke to a banker about some payment options, I mentioned the specific dealership. She burst out "that's my place!" She has used them for a couple of purchases and loved the service after the sale. She said this place treated her so well that she was "spoiled" by the level of service. I highly recommend this dealership. Go see Jason or David.

new car

Aug 16, 2016

I am really not a car person, but Todd made the experience very enjoyable. He answered all our questions and gave us information on all our options. There was never any pressure. I highly recommend Mungenast. We were so pleased we are looking at buying a second car from them.

billybob

Aug 14, 2016

Mr. Kells was very helpful and professional. I totally trusted him The Mungenast team put me at ease, I would recommend anyone looking for an automobile to check them out..

TTHIEL1

Aug 13, 2016

It became obvious upon requesting a quote to a few dealers the the Mungenast Acura Team was head and shoulders better in terms of attentiveness and professionalism than the competing dealerships I was corresponding with at the time. The response time any time I had a question (the sales rep even responded to some questions I had on a Sunday) was better and the sales staff did not guess or 'wing it' with their answers. The rest of the staff also made the transaction simple and saved hours of our time along with having the best price for the vehicle. The Mungenast Team did not play games at any time, rather they handled the business efficiency and courteously. I without reservation, would recommend Mungenast Acura to anyone whom is shopping for a new car, as this has been by far the easiest car buying experience ever.

96NSX

Aug 11, 2016

Absolutely THE BEST experience ever. This company gets better with age. Jacek tops the category, "Best of the best" in Sales as well as listening. Have been doing business with these folks for 30 years since my first Legend. All have been serviced here as well. TRUST is the word for this company. It has always been totally there. Their people make the difference. We are known by the company we keep, and a company is known by the people it keeps.

96NSX

Aug 11, 2016

Absolutely THE BEST experience ever. This company gets better with age. Jacek tops the category, "Best of the best" in Sales as well as listening. Have been doing business with these folks for 30 years since my first Legend. All have been serviced here as well. TRUST is the word for this company. It has always been totally there. Their people make the difference. We are known by the company we keep, and a company is known by the people it keeps.

Joe 16

Aug 9, 2016

This is my fifth MDX lease in a row with Mungenast. They deliver a great sales and service experience. This is the first (out of 5) lease where I had a new sales person, as my former sales person is no longer at the dealership. I met with Jason Sherrill and quite honestly is was the best sales experience I had (which I thought was not possible) at this dealership. He was very honest and upfront about what he could do and not do, regarding the lease price, options, etc. It was extremely refreshing. He also explained everything extremely well and when I presented a "counter-offer", he spoke to his manager and got it approved, making my loyalty to their dealership a top priority. Then, within a day or so of me visiting the dealership, he was expecting his first child, yet he kept in touch with me about when I can expect the car, what to do next, etc. He went above and beyond and I am extremely grateful.

Joe 16

Aug 9, 2016

This is my fifth MDX lease in a row with Mungenast. They deliver a great sales and service experience. This is the first (out of 5) lease where I had a new sales person, as my former sales person is no longer at the dealership. I met with Jason Sherrill and quite honestly is was the best sales experience I had (which I thought was not possible) at this dealership. He was very honest and upfront about what he could do and not do, regarding the lease price, options, etc. It was extremely refreshing. He also explained everything extremely well and when I presented a "counter-offer", he spoke to his manager and got it approved, making my loyalty to their dealership a top priority. Then, within a day or so of me visiting the dealership, he was expecting his first child, yet he kept in touch with me about when I can expect the car, what to do next, etc. He went above and beyond and I am extremely grateful.

Oldguy2

Aug 5, 2016

This our third MDX since 2005 at this dealership and our second with Tom Kells, obviously we like the service and attention we get before, during and after the sale. Mike & Nancy Nugent

Satisfied Customer

Aug 4, 2016

Unlike other dealerships, specifically, Frank Leta, where it felt like a drawn out, pressured experience, my wife and I met with Andy Simmons at Mungenast St Louis Acura who was professional, direct, knowledgeable and basically made us feel comfortable. My wife had already researched what she was looking for and Andy made the whole process a breeze. He gave us a great deal on a car with exactly what we wanted. I would recommend Andy with no hesitation if you want to actually experience a pleasant process to getting the car you want.

Wdonacura

Aug 2, 2016

Our buying experience at Mungenast was the best we have had from beginning to end. Our sales associate, Terry Kuelker, was very personable, knowledgeable, informative, and professional. we felt very comfortable working with him. The tutorial was great and business office contact excellent as well.

DD2990

Aug 2, 2016

Rick and Andy were great to work with. They were very professional and made our car buying experience easy. I would highly recommend them and Mungenast St. Louis Acura.

Jessica Orphan

Aug 2, 2016

I felt very confident and no pressure into choosing my car. Thank you Andrew Cohen for helping with my purchase for my right first car!

tazz

Jul 29, 2016

Unlike other dealerships where you are pressured to buy something you don't want, this dealer was much more professional and not high pressure. We worked with Steve Mizulski to purchase my first new car. He made the whole process go smoothly. He was very professional and down to earth. He was a very nice person to work with.

Txg

Jul 28, 2016

I worked with John Stewart. Having done my research, I came in knowing what I wanted. He was very accommodating and professional. He didn't pressure me or try to oversell me. I appreciated his more relaxed approach.

Robert Hansen

Jul 26, 2016

I want to personally thank Todd Billmeyer for working with my wife and I on the purchase of our new 2017 RDX. Great Job Todd!

Acura lover

Jul 23, 2016

Terry Koelker was a terrific sales person and my experience with him the sales manager and the finance person could not have been any better! This is the dealership to buy a car from. I love my Acura and will enjoy driving it for years!!

Military on the go

Jul 23, 2016

If you like dealing with courteous professionals that go out of their way to help you find a car then go here. Military family relocating we had specific requirements for our cars (we were being picky). Jacek knew every car on the lot and in the end found us 2 great vehicles. We felt zero pressure in this dealership and we are confident we were taken care of. We will drive all the way back here when it's time for new cars!

alexis25

Jul 21, 2016

I purchased a used toyota Rav4 at Mungenast Acura and I had a wonderful experience! I had never bought a car before so I was very nervous heading into the dealer. Come to find out, ALL the employees that I interacted with were so very helpful and willing to work with me to get me the perfect car for my needs. By the end of the process, we were high fiving and celebrating my first adult purchase! I had so much fun with Tony and John and I would highly highly recommend these men for any future car purchase! WONDERFUL!

alexis25

Jul 21, 2016

I purchased a used toyota Rav4 at Mungenast Acura and I had a wonderful experience! I had never bought a car before so I was very nervous heading into the dealer. Come to find out, ALL the employees that I interacted with were so very helpful and willing to work with me to get me the perfect car for my needs. By the end of the process, we were high fiving and celebrating my first adult purchase! I had so much fun with Tony and John and I would highly highly recommend these men for any future car purchase! WONDERFUL!

SuziSK

Jul 21, 2016

Andrew Cohen and Richard Brennan made my purchasing experience pleasant and efficient. I found them to be fair, informative and honest. I was very impressed with the professionalism exhibited by the entire team at Mungenast.

Dora

Jul 19, 2016

The car's condition is pretty nice, but the only unhappy things is one of the key is not work for remote start. However, they promised to order one, but I haven't got it yet.still waiting...

Jay2016

Jul 19, 2016

Steve made the experience of getting a car pleasant and smooth. I never felt pressured or put into a corner. He wasn't your typical "car salesman." I appreciated his advice and honesty throughout the process.

alexa.clark178

Jul 18, 2016

My husband and I had a wonderful experience at Dave Mungenast Acura! We were in need of a car fast so Clayton Patterson (sales) listened to our needs and worked on getting something in our price range. He found a car for us, we filled out the finance application online, and Tony Galibert (finance) worked on our financing all within the same day. The next day Clayton had everything ready for us as we walked in. We signed the papers with Clayton then finished the finance piece with David Michiaels. All three men were friendly, easy to work with, and very professional. We love the car and are very appreciative of all the help!Thanks!Alexa and Josh Clark

car buyer

Jul 18, 2016

It was a good experience and I got a nice car. Kim was very friendly land knowledgeable. My car was a 2009 model and it looked like new after they cleaned it up.

Mini Van Man

Jul 18, 2016

Terry let us do the talking and we told him what we wanted. He never once was pushy on trying to sell us a vehicle, he let us shop. When we made a decision to buy he had us out the door with a great used Honda Oddessey.Thanks Terry

RH

Jul 18, 2016

I have been a customer for 12 years and have always received courteous and professional service. I recently traded in my 04 TL for a 16 TLX and look forward to my next Acura in 3 years when the lease is up. Andrew Cohen respected my time and did everything he could to get me in and out with a new car within a couple of hours. I highly recommend Mungenast St. Louis Acura!

Victor and Anna

Jul 16, 2016

We were very impressed by the level of professionalism, honesty and attention experienced buying our cars from this dealership (Mungenast). Our sales person, Steve Mizulski, clearly explained all options and he did not apply any pressure trying to sell us the cars. Even the appraisal of the cars we traded in was accurate. Steve was most helpful explaining us every feature of the cars we bought and going through all details important to us in making the final decision. Overall, this was a very positive experience and we would recommend this dealership, and Steve in particular, to anybody interested in buying an Acura.

1hdguy

Jul 12, 2016

Todd Billmeyer was very helpful and professional throughout our sales experience. He was not pushy but helped us explore potential options to see which would work best for us. He allowed us the time we needed but was responsive when we needed additional information We are "experienced" car buyers and this was one of the best experiences we have encountered. Thank you Todd!

kluna2323

Jul 12, 2016

We were referred by family to contact Mungenast about our next vehicle purchase and it has been the best car buying experience we have had to date. Both Tony Galibert and Jacek Kedzierski were the best we've ever. It was quick, easy and everything we discussed was on the dotted line. I will refer future car buyers and will return for our next purchase as well.

mikeg

Jul 10, 2016

I knew I wanted an Acura from the beginning of my process of buying a new car. John Stewart didn't have to sell me on the Acura product, but John was truly a pleasure to work with as I purchased my 2017 MDX. John was responsive to all of my emails, texts, and calls. I truly felt that John did everything he could to make sure I had the best experience possible! When I finally purchased my MDX, John stayed 4 hours late to make sure I was completely taken care of and 100% satisfied with the vehicle. Thank you John for everything!

Barbie Baby

Jul 9, 2016

As always the personnel at St. Louis Acura have been most helpful. We recently purchased a MDX which we had been leasing. Dave made the process easy - even though the new paperless system was new and a little awkward; still easier than signing paper!Dave is a pro, and since this is our sixth vehicle from St. Louis Acura, it's obvious we are and have been very pleased.

Acura fan

Jul 8, 2016

This is the second car we have purchased from Steve Mizulski at Mungenast. He is personable and professional. The dealership staff is friendly and not 'high-pressure'. The 2010 Acura TL and the 2016 RLX are beautiful and fun to drive. Great styling and attention to detail are very important to me.

Rand

Jul 6, 2016

Mungenast and all the folks I dealt with are totally first class! My experience as a repeat customer just keeps getting better and better thanks to outstanding attention from Terry, Tony, Rick, and Meredith. This place makes car buying a true pleasure. In addition, the service department with Drew, Gul, and Ryan is also a pleasure to work with on any car maintenance or repair issue. I recommend that you go to Mungenast Acura yourself and see how just wonderful they are to do business with; you will quickly become hooked!!

Happycustomer

Jul 6, 2016

The car buying experience was truly amazing! It was the best experience we have ever had. Kevin Brown truly was exceptional. He was very helpful, honest and supportive throughout the experience. He followed up with calls to us to keep us updated during the entire process. We never felt pressured to buy the car, add features or additional expenses that weren't necessary. This was truly a unique experience. There was no running to check with a manager on price etc. Everything was up front and clearly explained to us. Our car pick up experience was exceptional. The overview of the car and settings was completed in a timely manner and done very well. Meredith was very helpful and extremely patient. This dealership is outstanding and has made a believer in new car purchases again! Thank you all for the great experience!!!

Rand

Jul 6, 2016

Mungenast and all the folks I dealt with are totally first class! My experience as a repeat customer just keeps getting better and better thanks to outstanding attention from Terry, Tony, Rick, and Meredith. This place makes car buying a true pleasure. In addition, the service department with Drew, Gul, and Ryan is also a pleasure to work with on any car maintenance or repair issue. I recommend that you go to Mungenast Acura yourself and see how just wonderful they are to do business with; you will quickly become hooked!!

LJPJR4146

Jul 5, 2016

Terry is one of the finest salesman my wife and I have encountered. Told Terry we were looking for a MDX with the Advance package...he located one, had a test drive and sealed the deal. Prior to delivery Terry called and said he noticed the car we drove had 400 miles and wanted to substitute an identical one with no mileage. I never notice the mileage on the first one and was stunned when a salesman would go to this length to satisfy a customer. Wouldn't hesitate to return and recommend. Thanks.

Darrin

Jul 2, 2016

Tom was very accommodating and I was not the easiest buyer to deal with because of my lack of time. Tom made sure to take care of me in a manner professionally and quickly.

KyraL

Jun 27, 2016

I bought my first car with Mungenast St. Louis Acura and it was a great experience. I got a great car with many benefits. I would suggest this dealership for anyone looking for a car and friendly service.

JohnS

Jun 27, 2016

We've been dealing with St. Louis Acura for over 20 years. Much of that time we've worked with Dave Davis who has always gone the extra mile to understand our needs and what we were interested in. Recently we decided we wanted another SUV to go with our MDX. After listening to the features I was interested in, Dave suggested we consider an Acura RDX. It fit the bill perfectly!! Love this car!!

KyraL

Jun 27, 2016

I bought my first car with Mungenast St. Louis Acura and it was a great experience. I got a great car with many benefits. I would suggest this dealership for anyone looking for a car and friendly service.

Don & Sandy Seubert

Jun 26, 2016

My wife and I were looking for an Acura RDX. While we were on the Mungenast St. Louis Acura lot looking at the vehicles that were available, Jacek introduced himself and proceeded to answer all of our questions. He also provided detailed information on each vehicle in which we were interested. Jacek was never pushy, but very informative, which translated, to us, that he knew the product. We thanked Jacek and went home to discuss the options on the vehicles we wanted to test drive. After visiting several other dealers and sales people, we felt that Jacek was the one who was listening to us and what we were looking for. He did not try to change our choice. Some of the other sales people we dealt with seemed detached and others wanted to sell the product they had in stock and got a little too pushy for our comfort. We returned later to Mungenast to test drive the two vehicles we had decided to checkout. After deciding on the vehicle we wanted, Jacek and the other staff members helped us thru the financing stage. We left that day with a great Acura RDX. We were extremely satisfied with the care and support given us by Jacek and the Mungenast team. We definitely recommend Jacek and Mungenast to anyone seriously looking for a new or used car.Don & Sandy Seubert

Catman

Jun 25, 2016

A sometimes dreaded and onerous task, car shopping at Mungenast-Acura was both rewarding and pleasant because of Jacek. He is a real pro and listens carefully to the wants and needs of his customers. Gul and Meredith did great work, too. The outcome promises a long relationship with this dealer.

DandS

Jun 25, 2016

My wife and I were looking for an Acura RDX. While we were on the Mungenast St. Louis Acura lot looking at the vehicles that were available, Jacek introduced himself and proceeded to answer all of our questions. He also provided detailed information on each vehicle in which we were interested. Jacek was never pushy, but very informative, which translated, to us, that he knew the product. We thanked Jacek and went home to discuss the options on the vehicles we wanted to test drive. After visiting several other dealers and sales people, we felt that Jacek was the one who was listening to us and what we were looking for. He did not try to change our choice. Some of the other sales people we dealt with seemed detached and others wanted to sell the product they had in stock and got a little too pushy for our comfort. We returned later to Mungenast to test drive the two vehicles we had decided to checkout. After deciding on the vehicle we wanted, Jacek and the other staff members helped us thru the financing stage. We left that day with a great Acura RDX. We were extremely satisfied with the care and support given us by Jacek and the Mungenast team. We definitely recommend Jacek and Mungenast to anyone seriously looking for a new or used car.Don & Sandy Seubert

Jeremy Bates

Jun 24, 2016

I went into the dealership and was greeted by my salesman Andrew Cohen. Mr. Cohen could not have been more excellent before, during, and after the sale. I felt i was given a fair price for my trade and was able to get in the vehicle I absolutely wanted with a a solid full warranty. I felt the dealership was the most honest I have ever bought a vehicle at. A few days after the sale I had to service the vehicle for some tpms sensors and once again I experienced an excellent encounter. The service department went above and beyond to make sure the vehicle was fixed right, and I was offered a loaner vehicle. My salesman saw me in the service lobby and went and followed up with the vehicle. A few minutes later I was on my way with a nicely washed vehicle. Its little things like this that go along way with me and I will be back with my business again when its needed.

Aaron P.

Jun 21, 2016

We are repeat customers at Mungenast St. Louis Acura. We were so impressed with our first purchase experience (and service) here, that we decided to come back for a second time. And we are so glad we did! Jason Sherrill was wonderful to work with. He was very courteous, respectful and answered all of our questions. We never felt pressured during the entire process. Overall it was a great experience, once again! I would highly recommend this dealership to others.

Dave Cooper

Jun 21, 2016

Hello my name is Dave Cooper and I took my daughter to several auto dealerships to look a a new car for her. As we looked at the many different cars, she picked out the Acura TLX so now we were down to 2 dealerships as I asked about the price the 1st dealership gave me a price and was very firm on their price (basically NO DEALS) so when I went to Dealer #2 Dave Mungenast St Louis Acura I talked to Jason Sherrill who asked me what my price range was and he could talyor a car around that so when I told him my price he checked and could only come very close so we closed the deal and they were great to deal with and I would deal with them again.

Phyllis Muresan

Jun 20, 2016

I was given excellent service without pressure from the minute I walked into the dealership. It was very comfortable and Steve was knowledgeable and willing to be as helpful as possible. This was a big decision for me but they made it easy as possible.

Scott

Jun 19, 2016

Great staff. Enjoyed the car purchase. Made it easy. Terry is a great person to buy a car from. Listened to the customer and took are of our needs.

dove

Jun 17, 2016

We recently leased a car from Mungenast St.Louis Accura. Todd Billmeyer was our sales and leasing consultant. We are very happy with our purchasing experience. First Todd was very knowledgeable, helped us find a car that met our wants and needs.. We would highly recommend him. Thank you Todd for the Expectional service. Joseph and MaryAugustine

john33

Jun 16, 2016

Matt Viero is an excellent salesman; good listener. He is prompt and knowledgeable.Jason Sherrill, Kurt Engle, and Ryan Barker were equally impressive. All experienced in the car business and exhibit strong customer service skills.

BMWX5Guy

Jun 14, 2016

This was by far the best car buying experience I have ever had. Everyone at the dealership was extremely helpful and willing to answer every question my wife and I had. This is the a no pressure dealership that wants you to enjoy the car buying experience. Jason our Salesman was outstanding, he never pressured us and wanted to make sure the car was exactly what we were looking for.The car was in great condition and exactly as advertised. Regarding the price we paid I feel we got a fair deal on the vehicle, it was below market but they did not give it away. I highly recommend this dealership and will check in with them the next time I am in the market for another vehicle.

BMWX5Guy

Jun 14, 2016

This was by far the best car buying experience I have ever had. Everyone at the dealership was extremely helpful and willing to answer every question my wife and I had. This is the a no pressure dealership that wants you to enjoy the car buying experience. Jason our Salesman was outstanding, he never pressured us and wanted to make sure the car was exactly what we were looking for.The car was in great condition and exactly as advertised. Regarding the price we paid I feel we got a fair deal on the vehicle, it was below market but they did not give it away. I highly recommend this dealership and will check in with them the next time I am in the market for another vehicle.

Katie's car

Jun 14, 2016

Fair price, excellent condition for a used vehicle and completing paperwork simple and quick. We love this dealership and the service they provide. Our family has purchased seven vehicles over the last 26 years from Mungenast because of the level of service they provide.

Maddie's car

Jun 11, 2016

We were near the end of the lease on our vehicle; Todd Billmeyer reviewed all our options, and worked very hard to make the transaction as economical as possible. We ended up buying our leased vehicle for our daughter, and leasing a new vehicle for ourselves. Todd found the car we wanted and structured the transaction to our advantage.

Bookman

Jun 10, 2016

My son and I recently went shopping for his very first car. He saved up for two years, and wanted to pay cash. He fell in love with a 2008 Honda Civic that had just come into the dealership. Jacek Kedzierski gave us a plate, offered to answer any questions, and handed us the keys. His only request: Please have it back by closing.We drove the car for an hour. We went over that thing with a fine tooth comb. We drove back, and presented Jacek with a short list of minor complaints; there were a couple of scuffs on one door, there were a couple of scratches on the dash, etc. We countered with a fairly low offer, and Jacek met us well more than half way. The negotiation took less than two minutes, and my son was thrilled to have purchased his very first car.Fast forward 5 days. My son gets in the car when the thermometer read 91 degrees, and guess what? The A/C blows hot air. We check everything, but there is no doubt in our mind - this is going to be one expensive repair. I called Jacek, and I told him about the problem. He asked me to bring the car back ASAP. And I did.The next morning, the service department calls and told us our car was fixed, and it was being washed and vacuumed. I swallowed hard on my way to the dealership preparing a negotiating tactic for the inevitable tussle over how much we should pay. I knew that a bad A/C clutch and coil would be very pricey, so I was ready for the bad news....Except there was no bad news! The service rep apologized for the problem, and he handed me an invoice that said "$0.00" at the bottom. I was so shocked that I could not speak for several seconds. All I could do was thank him, shake his hand, and get into my son's frigid car.Now THAT"S how you treat customers so they will come back again and again. I would be absolutely crazy to buy a car from someone else.

Movin' Up in Cars

Jun 10, 2016

We were able to see the car online first. The price was fair, as was the trade in value of our old car. The whole process went as quickly as possible.

XabiBradley

Jun 9, 2016

My family has been shopping for an Acura MDX for over a year. I have searched dealer auctions across the nation, every Acura dealer in Saint Louis, and the big guys who sell everything. My experience with St. Louis dealers has been full of dim witted, over priced, and aggressive dealers (who have been in the business for less than a year!). I mentioned that I was looking for an MDX at a kids pool party and was instantly informed by two customers that Dave Davis at Mungenast was the one to call. One couple said that they had a 2002 MDX with almost 300k on it, and Dave put them in a new one (that they will use for the next 15 years). Another said that they had bought their 3rd Acura with Dave and that he was the guy, and Mungenast was the place to go. So I headed their advice, and let me tell you, their compliments came up well short. Dave Davis IS THE MAN, and I (my 15 year old daughter) is looking at an Acura for a car now. I will be the one at the pool parties spouting this man's name, and I look forward to those in earshot calling me and telling me of their positive experiences.

Elisha3363

Jun 7, 2016

I love the customer service, everyone was friendly. The place was clean. They were very helpful and knowledgeable. Most of all i love my CAR!!!

Maries

Jun 7, 2016

One of the best leasing experiences ever. Incredibly professional, extremely friendly and helpful. I felt like a one and only customer. Tom Kells was over-the-top, the best! Would recommend the dealership to everyone. Love my Acura

Steve Jones

Jun 5, 2016

We were in need of a newer automobile for the family and after a horrible experience at Chrysler in St. Charles, Mungenast rescued by opinion. Our salesperson was Andrew Cohen and he took my call earlier in the afternoon and was incredibly helpful via phone. After deciding to return to Acura and superior quality (just put to rest "the beast" our 1998 Acura RL with 288,000 miles) the experience with Andrew at Mungenast was such a pleasure. I don't tend to do well with high pressure and they were NOT!! Andrew was super cool and relaxed but confident and knowledgeable, it was like dealing with family...really!!! He put us in a 2008 MDX, and I am in love with it! The financing department was quick and got us the best interest rate going, not to mention the desktop computer pad that I wanted to take home. I promise you... even though Acura is a high end automobile, the staff, especially Andrew is humble and down to earth, not what I expected. Thanks Andrew, really.... zero anxiety! The Jones Family

MMT

Jun 3, 2016

I have been to many dealerships in the past year looking for the right car. When I came to Mungenast, I was pleasantly surprised by the treatment we got from Jacek. He was knowledgeable, funny, and no pressure at all. He was respectful and very helpful with choosing the right vehicle. Jacek was great with my daughter and she loved him. I would highly recommend him for your next car buying experience. I can't say enough nice things about this dealership, as a whole. Tony, the manager and Brick in finance were also great! This was the most stress free car buying experience I have ever had!!

BARBARA E. SHARTZER

Jun 3, 2016

Kim Cacciabando was our Sales Representive, she worked very hard on the lease agreement.. She is a First class sales lady, very friendly , treated us in a 1st class manner. The Finance Manager K. Engle was very helpful,in explaining options. The young lady was very helpful in showiing details about the RDX.

BC23

Jun 3, 2016

Mungenast St. Louis Acura makes car buying quick & easy. The staff makes you feel at home & the salesmen make sure you get what you want without being pushy or rushing you. I couldn't imagine purchasing a car anywhere else. I would highly recommend this dealership to anyone! Ask for Ryan Barker in sales & Ryan Syberg in service :) They were both incredibly helpful throughout the whole process!

milt41

Jun 2, 2016

My second purchase from Mungenast, it was excellent as was my first lease from them Mr. Jacek Kedzierski was very knowledgeable and helpful. He made it a good experience and deserves their highest rating as a salesperson.

MMT

Jun 2, 2016

I have been to many dealerships in the past year looking for the right car. When I came to Mungenast, I was pleasantly surprised by the treatment we got from Jacek. He was knowledgeable, funny, and no pressure at all. He was respectful and very helpful with choosing the right vehicle. Jacek was great with my daughter and she loved him. I would highly recommend him for your next car buying experience. I can't say enough nice things about this dealership, as a whole. Tony, the manager and Brick in finance were also great! This was the most stress free car buying experience I have ever had!!

'15 Mustang

May 29, 2016

I have bought cars from many dealers over the years. I have never had a good experience, let alone the 1st class amazing service I received from Ryan Barker at Mungenast St.Louis Acura. The entire car buying experience was quick and painless. There was no pressure to buy anything else other than what I wanted to buy. I was in and out at Mungenast, instead of spending the entire day buying a car, which was what I have been use to. Ryan's customer service was refreshing. He always made himself available. I can't thank him and St. Acura enough!

DP81

May 29, 2016

I found the vehicle I was looking for online at the Mungenast website. After inquiring about it's availability and agreeing on a price with Ryan I arranged for a flight to St. Louis from MN and was met by Brandon at the airport for the ride to the dealership. When we arrived at the dealership I inspected the car, and found some significant cosmetic issues that were not apparent in the online photos. After having their detail and body shop people evaluate what was required to remedy the issues and discussing the options with Dave Gruendler he offered to reduce the price of the vehicle by an amount that their shop said it would cost to have done there. That way I could be on my way and have the work done at home. I felt this was a fair offer and accepted it. I have to give the credit to Dave for the way he handled the situation and making sure what could have been a bad online buying experience into a good one.

Djjtaj

May 28, 2016

Everyone was very helpful! Great dealership! Will definitely go back for service. Looking forward to a long relationship with them. We really love the new RDX!

John63128

May 28, 2016

Evryone at the dealership has been extremely attentive to ensuring complete customer satisfaction. I am a tough customer with high expectations and everyone has managed to exceed my expectations every step of the way.

DOTMAN

May 27, 2016

Just purchased my 7th car from the Mungenast family .... I can honestly say that dealing with everyone at the Acura location was another great car buying experience. It was a pleasure dealing with Jacek Kedzierski, the sales associate, through the process of test driving and hammering out the deal on the 07 Toyota Avalon. I have been sending friends and family to the Mungenast folks for years and will continue to be a supporter due to the respect and attention that they continue to provide to me and my family. Tired of getting the run around, go to Mungenast Acura and ask for Jacek Kedzierski and or Rick Brennen and enjoy the car buying experience ....

jennings,pat3

May 27, 2016

Over a week or more, I drove & tested SUV's from five different dealerships.I was stressing out. Then I woke up & realized I should try out an SUV in the brand I was used to driving - ACURA. Todd Billmeyer greeted me at the door, invited me to drive an RDX equiped with everything on my wish list, and I went home stress free with my 2016 burgandy RDX.

bconrad65

May 26, 2016

I was in the market for a used car after my 2004 Acura RL was totaled. I searched online and found a couple of cars that I liked on St. Louis Acuras website. I sent an email to let them know I was interested and I received an email back a few minutes later from Ryan Barker with their Internet Sales Department. He thanked me for my interest and stated, His goal was to help me get a great deal and have a great time. I laughed when I read it because most of my past car buying experiences were not what I would describe as "a great time". Well, Im happy to tell you that my car buying experience with St. Louis Acura and Ryan Barker was first class. It was a smooth transaction from start to finish without any high-pressure sales tactics or silly games. Ryan achieved his goal. He sold me an awesome car and I got a great deal and actually had a great time.If youre in the market for a new or used vehicle, you should do yourself a favor and give Ryan a call.P.S. David in the Finance department was also a pleasure to deal with on financing my loan.

HCanada

May 26, 2016

The Mungenast St. Louis Acura dealership has been selling wonderful automobiles to my wife and me for nearly twenty years. We have been very pleased with their sales and service. Jacek Kedzierski has always worked attentively and in our interest to find the best match for our changing needs. Our purchase in May, 2016, of an Acura MDX was our fifth vehicle from Mungenast. I highly recommend both the Acura vehicles and St. Louis Acura.

HCanada

May 25, 2016

The Mungenast St. Louis Acura dealership has been selling wonderful automobiles to my wife and me for nearly twenty years. We have been very pleased with their sales and service. Jacek Kedzierski has always worked attentively and in our interest to find the best match for our changing needs. Our purchase in May, 2016, of an Acura MDX was our fifth vehicle from Mungenast. I highly recommend both the Acura vehicles and St. Louis Acura.

deb athappy

May 25, 2016

Did my homework prior to visiting the dealership and really didn't know if I would make a purchase or not, just wanted to test drive a couple of cars I had a interest in. Met salesman Todd Billmeyer who showed me the cars I had a interest in, told me to take a test drive, after the test drive todd asked me what I felt about each car and then went into details on both cars, there was no pressure to buy only the pros and cons of each car. I told him which I would purchase and off to the races, total experience took less than 3 hours, I would highly recommend Todd to anyone interested in buying a car from Mungenast.

GDT

May 25, 2016

Great environment. Very friendly staff. Never felt pressured,Our saleperson Steve Mizulski and the business manager ? were great. They worked to get us the best interest rate, warranty

2ndMDX

May 21, 2016

I have purchased several luxury vehicles in my lifetime at well known deal ships in the St Louis MO. However, my experience Mungenast St Louis Acura was above the rest. The service from sales to service was first class. Whenever I decide to purchase another Acura MDX. I am making my way to Mungenast St Louis Acura.

tclogston

May 21, 2016

I found Jason Sherrill at Mungenast Saint Louis Acura to be extremely helpful as I looked to replace my 2013 RDX. He helped me review the features and color options in the various 2016 models that were readily available. And when I couldn't find exactly what I wanted, Jason even broaden the search to find the right RDX and get it here for me. One of my reasons for buying another RDX was the my previous dealer experience with STL Mungenast. Jason and the team made the purchase ever so easy - once again!

Architect

May 17, 2016

Having had past experience with the Firm, I knew any auto for sale, new or used , would be a good buy. I purchased a used car. They would not offer it for sale, unless they knew it would be in the best interest of the buyer.

AndrewRDXstl

May 16, 2016

I had done much of pf my pre-purchase decision making online and over a few weeks before first contacting Mungenast. When I asked they be as time efficient as possible in quoting me a price, having a car ready for a test drive and processing paperwork should I decide to buy, Ryan and team did it all. I believe I paid a very fair price for my RDX and the team expedited the process into a very short period of time after we agreed on a deal...maybe 30 minutes at most.

Bob C.

May 15, 2016

I was in the market for a used car after my 2004 Acura RL was totaled. I searched online and found a couple of cars that I liked on St. Louis Acuras website. I sent an email (after store hours) to let them know I was interested. I was surprised when I received an email back a few minutes later from Ryan Barker with their Internet Sales Department. He thanked me for my interest and stated, His goal was to help me get a great deal and have a great time. I laughed when I read it because most of my past car buying experiences were not what I would describe as "a great time". Well, Im happy to tell you that my car buying experience with St. Louis Acura and Ryan Barker was first class. It was a smooth transaction from start to finish without any high-pressure sales tactics or silly games. Ryan achieved his goal. He sold me an awesome car and I got a great deal and actually had a great time. If youre in the market for a new or used vehicle, you should do yourself a favor and give Ryan a call. P.S. David in the Finance department was also a pleasure to deal with on financing my loan.

jimgangloff

May 13, 2016

Andy Simmons has been our salesman for years and continues to give us excellent service!! The service department and staff do a great job as well!

Scott McAllister

May 12, 2016

This was the second time I had purchased a new vehicle from this dealer. Sales (Tom Kells) and Service always a good experience. I would highly recommend this dealership.

glenlarson

May 11, 2016

Outstanding purchase process!!! Clayton and Dave were true professionals and the finance manager was very professional. No problems at all, very accommodating and easy to work with.

Debbie

May 6, 2016

I have been purchasing automobiles from Tom Kells for over 30 years. He and the service department are two great reasons to go to Mungenast St. Louis Acura.Tom is always friendly, upbeat and easy to deal with. No pressure. Just tell him what you want and he does his best to make it happen

bwindler

May 5, 2016

We needed a vehicle after an accident left ours totaled. Jacek and Tony were helpful, honest, and made sure we found a vehicle that fit the needs of our family. We felt like they were understanding of our situation, forthright about the vehicle we were purchasing, and committed to making the whole process easy for us. It was obvious that we made the right choice coming to Mungenast, St. Louis Acura.

Javrk

May 3, 2016

The service I received at Acura when I purchased my vehicle was excellent as usual. Ryan, in particular, was very helpful in explaining all the paperwork and he made sure I was taken care of. The whole team at Acura treats everyone like family, which is hard to find at a dealership these days.

Vinnysti

May 3, 2016

Rick, Tara, the sales team as well as the parts and service dept. worked seamlessly together to get my MDX fitted with all the accessories I wanted in such short notice in order to surprise my wife for her 30th birthday!!! I will continue to purchase acuras and wouldn't dream of going anywhere else. Keep up the great work!!!

Sarah Velsor

May 2, 2016

I truly had a wonderful buying experience from the sales team at Mungenast Acura, particularly with John Stewart. John was extremely helpful and went above and beyond to make sure I was getting the exact car I wanted and the best deal possible. He was not the least bit pushy with sales tactics like I have experienced with other dealerships. I would highly recommend this dealership to others!

tarun rai

May 2, 2016

I was very pleased with my overall experience. The sales and finance team were excellent. They went over all the details of the car starting from lease terms. It was very friendly environment. I came from Kansas City after I had an opportunity to discuss the lease terms with Andrew Cohen and the final lease terms were the same. There were no last minute surprises. There was a staff who went over the car details. They have followed with us about the car after the sales.

mba0406

May 1, 2016

The title says it all, everyone was very easy to deal with and extremely professional. I can't say enough about the dealership, I have leased my last 4 cars from them.

elderlyguy

Apr 29, 2016

I just purchased my third Acura from this dealer. The previous 2 cars have been great. Mungenast treated me like family each time I returned for service. Prices for service seemed reasonable. I had questions about whether I should even consider a new car. The salesman, relatively new, walked me through the process in such a way that I never considered another manufacturer or another dealer.Thanks!

mFcwaD6oi09D

Apr 27, 2016

Easiest and most honest car sales experience of my life! Can't wait to buy another Mungenast vehicle. Very knowledgeable staff. They knew every answer to all my questions. Great job.

New to St Louis

Apr 26, 2016

Steve Mizulski and others at Mungenast were very helpful in my process. My buying process was slow for logistical reasons, but also because I was really uncertain about what I wanted. They were consistently patient as I looked over several months and ultimately converged on a particular vehicle. I made it hard, but they made it easy. My wife still likes to get me to talk about how much I like the car. The final decision, an Acura TLX with black exterior and black/espresso interior.

Jim

Apr 26, 2016

Service was awesome from beginning to end. Todd Billmeyer was great, as usual, before and after the sale. Service Dept. is second to none! Rick Brennan awesome.

New to St Louis

Apr 26, 2016

Steve Mizulski and others at Mungenast were very helpful in my process. My buying process was slow for logistical reasons, but also because I was really uncertain about what I wanted. They were consistently patient as I looked over several months and ultimately converged on a particular vehicle. I made it hard, but they made it easy. My wife still likes to get me to talk about how much I like the car. The final decision, an Acura TLX with black exterior and black/espresso interior.

whyhaveausername

Apr 26, 2016

Our entire buying experience was very pleasant and easy. We never felt pressured and by the end we felt as though we had made some new friends. Anything reasonable that we requested was immediately provided. As a salesperson, Todd Billmeyer was knowledgable and friendly. From the moment we entered we were provided the service we needed.

filterguy

Apr 25, 2016

I recently purchased my second MDX from Terry Kuelker at Mungenast because the quality of the MDX is second to none and the professionalism of Terry during the sales process. Frankly everyone at Mungenast does what they say they are going to do and that earns my business.

Mike S.

Apr 23, 2016

I was extremely impressed with the dealership and everyone I came in contact with from sales to financing to the front desk and service employees. Had a wonderful buying experience and would highly recommend purchasing a vehicle here.

First time Acura purchasers

Apr 23, 2016

We worked with David Gruendler to purchase a 2016 Acura TLX. He was very low pressure, advocated our needs in a vehicle, and we received a fair price for our new vehicle purchase. We would strongly recommend Mungenast Acura and David Gruendler.

ChrisSTL

Apr 21, 2016

I have been familiar with Mungenast St. Louis Acura for many years and had never heard a bad word about them, which is something I certainly cannot say about some other dealers in the area. From the moment I drove onto their lot, I was greeted with an excellent level of customer service that you don't seem to find too often. And what really set the Mungesast team and Steve Mizulksi apart was they reached out to me numerous times after the purchase to make sure everything was still okay with my new vehicle. After previously purchasing 3 other cars from 3 other dealers, I can comfortably say Mungenast St. Louis Acura is simply the best experience I've ever had while purchasing a vehicle. Thank you.

qualitycarguy

Apr 21, 2016

Leasing an Acura (my first) from Mungenast St. Louis Acura was a very relaxing and hassle-free experience. Steve Mizulski was very knowledgeable, courteous, and easy going - he is a very pleasant person to work with. The entire process was so easy - completed in about one day! Well done!

skullboneau

Apr 20, 2016

I love my new Acura TLX! The staff at Mungenast St. Louis Acura Was extremely helpful and made the vehicle purchase very easy and stress free. I would highly recommend their business to my friends and family.

bonnie sue

Apr 19, 2016

I have been a customer at Mungenast St. Louis Acura for over 15 years. Their service is the best. They always meet my expectations in buying a new car! I have had 5 cars and always love them . Service is impeccable.

marshbr

Apr 18, 2016

A very relaxed dealership to buy a car. All of the people I met were courteous and pleasant. Everyone took the time needed to familiarize my wife and I with the new features of the vehicle. Andy Simmons demonstrated skill, knowledge, and professionalism during our shopping adventure. I would certainly return to Mungenast Acura.

kuiwufan

Apr 17, 2016

Mungenast never ceases to impress me with their customer-first focus and their attention to every detail in making your car buying experience a joy instead of a drudgery!

Dan

Apr 16, 2016

I normally do not write reviews but after my experience at Mungenast Acura I was compelled to share and let others in on a positive car buying experience. Let me start by saying I'm 47 and have purchased over 30 vehicles sounds crazy but I love cars and buy a new one every year and sometimes a used one or two if they catch my eye. That being said I think it's safe to say I'm experienced in car buying. Now let me say this non of my transactions went as smoothly or as quick as the one I had at Mungenast Acura. Yes I said quick even an educated consumer that knows what they want and knows the pricing can still spend several hours in a dealership not this one. Let me just say if your in the market for a car you must go there give this place a try you will be shocked how easy they make it. Ryan Barker and Rick Brennan extremely friendly and professional

Car enthusiast

Apr 16, 2016

I normally do not write reviews but after my experience at Mungenast Acura I was compelled to share and let others in on a positive car buying experience. Let me start by saying I'm 47 and have purchased over 30 vehicles sounds crazy but I love cars and buy a new one every year and sometimes a used one or two if they catch my eye. That being said I think it's safe to say I'm experienced in car buying. Now let me say this non of my transactions went as smoothly or as quick as the one I had at Mungenast Acura. Yes I said quick even an educated consumer that knows what they want and knows the pricing can still spend several hours in a dealership not this one. Let me just say if your in the market for a car you must go there give this place a try you will be shocked how easy they make it. Ryan Barker and Rick Brennan extremely friendly and professional

kevinj

Apr 14, 2016

I have had the best experience and customer service ever in my 26 years of living with this dealership. That's all that I'm going to say. If you want a car here, GO FOR IT and feel good about it.

sspugh

Apr 14, 2016

Terry Kuelker was our salesman. He is an excellent ambassador for Mungenast. He was knowledgeable, professional, straightforward and honest. After the purchase, he hooked us up with another professional, Meredith, to go over all the nuances of the RDX. She too was knowledgeable and professional. Absolutely exceptional!!!!Terry is why I will consider Mungenast on our next purchase!!VRGeorge "Stu" Pugh

BP

Apr 10, 2016

Purchased our Acura RDX with the Advanced Package. Steve Mizulski was incredibly helpful and the whole process was completed in just a few hours. Our car only had 3 miles on it! We have driven it to Chicago twice and incredibly happy with our purchase! I really enjoyed everyone I worked with while I was there!

JohnW

Apr 6, 2016

St Louis Acrua has a great staff that treats customers with the respect they deserve! Jason and Rick were wonderful and I didn't feel pressured at all.

blbb89

Apr 4, 2016

We had the BEST salesman there is Alex Grant. He was amazing, he help us find the car we were looking for. He was very pleasure to work with, no pressure. Alex is down to earth guy. Kurt and Stephanie was wonderful too.We received all our papers in a timing matter. They also called us to make sure we were happy. Tom Fogerty should be very proud of his team at Lexus and Aura. we will also go back there. They treated My Wife and I GREAT. The price was great too.

Chris R

Apr 2, 2016

This is our second Acura purchase in just a couple of years. The reason why we keep coming back to Dave Munganast is our Rep Jason Sherrill does just a great job, very knowledgable, easy to work with and great follow through. The service that we get after the sale has been "spot on"! The dealership is very well run and extremely professional. I have purchased a lot of cars over the years, buying a car at Dave Munganst has really been the best! Keep up the great work!

Acura loyalist

Apr 2, 2016

I worked with Ryan Barker and he stood out as being courteous and committed to answering all of my questions. Although I have had 3 Acura's prior, when I buy a new vehicle, I go through the numbers in detail to ensure I am getting the best possible deal. I made multiple requests to Ryan for explanations on numbers and in the end, he, and the Mungenast Sales team came through for where I wanted to be to retain me as an Acura customer. Throughout this process, Ryan was prompt and thorough in servicing my needs. I would recommend the Mungenast team to my friends.

Chris R

Apr 2, 2016

This is our second Acura purchase in just a couple of years. The reason why we keep coming back to Dave Munganast is our Rep Jason Sherrill does just a great job, very knowledgable, easy to work with and great follow through. The service that we get after the sale has been "spot on"! The dealership is very well run and extremely professional. I have purchased a lot of cars over the years, buying a car at Dave Munganst has really been the best! Keep up the great work!

Jenny

Apr 2, 2016

I worked with David Gruendler who made the car buying experience simple easy and hassle free. Found my vehicle on line set up an appointment to drive it, had my trade appraised, made the deal and out the door. I spent less than an hour at the dealership. David listened to what I wanted and gave me everything promised with a few extras. Definitely the way to buy a car.

kato714

Apr 2, 2016

For the last 25 years I've always done my car business with a dealer up the road. My grandson who works for Mungenast Acura, suggested I take a look at some of the cars they had online. With the large selection of used cars, I found exactly what I was looking for. After that, the rest was a breeze. Between Ryan and Angie in finance, my first car buying experience from Mungenast was first class. Thank you both for a great car buying experience. I would definitely recommend you and the whole Mungenast team.Until we meet again, Thank you

MissUnderStood

Apr 2, 2016

Dave Davis, salesperson, was very patient with me and made the entire car buying experience as smooth as possible. He is one of the most courteous and easy going, no pressure salesperson I've ever met. Mr. Davis followed up with me the day after my purchase and thanked me for my business, which I thought was very classy and considerate.

stacy menning

Apr 2, 2016

Go to Mungenast St. Louis Acura !!! If I could rate above a 5 star Mungenast certainly deserves it. My nephew is employed there and has always recommended this dealer. I purchased an Acura for my 16 year old daughter.From the moment we arrived at the dealership, Jacek made sure we were his priority. He is a long term employee and an outstanding salesman. I can honestly say I will purchase all our future cars from Mungenast .

Cleve45

Apr 1, 2016

This is the 7th car we have bought from Mungenast. Terry Kuelker is knowledgable and not pushy. He has always been easy to work with and the service is excellent.

RandomGent

Apr 1, 2016

I'm generally pretty busy and don't have time to come in and do the whole "let's look a a buh of cars and go back and forth" thing... so I handled this pretty much exclusively via email with Ryan Barker. It was frankly a refreshingly great experience. Ryan was incredibly responsive and not even a little pushy. I talked with other dealers and the experience was nothing like what I got here.

Joe

Mar 30, 2016

Todd was very helpful and flexible. I decided on two or three different cars at different times and he and his manager went out of their way to find the exact car I was looking for.

Mowrer

Mar 29, 2016

We have been Acura owners for over 20 years and are very pleased with the vehicles we have leased in the past, but it was always a full day playing the games that the dealer insisted upon. We found this MDX on line at the Mungenast web site. We contacted Ryan Barker as our daughter had recently purchased a vehicle and was very pleased with the professionalism shown during the deal. Mr. Barker was not available as he was out of town, but he had Dave Gruendler contact us. We appreciated the concern. Mr. Gurendler was very knowledgeable and professional showing complete concern for our requests. Everyone we encountered during our time at the dealership was friendly and did everything they could to be sure we were comfortable with the technology and pleased with the purchase. And we had a whole afternoon to get to know our new vehicle.

Pamsue

Mar 29, 2016

Steve M was our salesman and he was terrific. He helped us with our decision and never once pressured us. The whole process went well and we are very pleased. We would recommend Muengenast for anyones car needs, we have used them for years. They are all very polite and listen to the customeer. They deserve and A+. Rating for all services.

petoskey81

Mar 28, 2016

Karsten was very nice and so helpful. He let us take the used Acura we were looking at to another mechanic to have it checked out, and he gave us a loaner car while they cleaned it up the next day, before we had signed the papers. He was helpful through every stage of the process. When we came back a few days later to have one of their "technology tutors" show us how some of the features worked, we discovered that the memory seat feature wasn't working. They fixed it on the spot at no charge.

Edward Carmody

Mar 22, 2016

Great experience, excellent customer service. Our salesman went above and beyond to make sure we had a positive experience. We were very satisfied with all the employees that we meet.

joshfredlang

Mar 21, 2016

Worked with Dave Gruendler at Mungenast St Louis Acura. He was great and the whole process was EASY. Very happy with my purchase and experience.

Krista Carter

Mar 21, 2016

I found a 2013 Nissan Maxima at Mungenast Acura online about a week ago, and visited their location to get a better look at it. Andrew introduced himself and gave me the keys to it and let me be. He wasn't pushy. He didn't follow me around like most salesman do. He came back about 20 minutes later and asked me my opinion. He answered every question I had, and if he didn't know it personally, he made sure to find out. At the time of my visit, I couldn't get the vehicle, but my amazing salesman Andrew made sure to keep me in the loop and let me know whether or not it was still available. When I finally had the ability to come purchase it, both Andrew and Todd made it the least stressful experience in car buying I've ever had. There was a small snag with the financial part of it, but they both assured me it would be ok....even if I couldn't get the car. Eventually they worked out the kinks and now I can proudly say I am the owner of a very beautiful, safe, and well maintained car that I can take pride in driving. I have purchased my fair share of vehicles, dealing with many different companies and salesman, but Mungenast tops the cake of the most honest, dedicated, and patient group of people I've ever met. Thank you Andrew and Todd, for changing my views on car buying!!! I'll never go anywhere else!!!

Dgreen73

Mar 20, 2016

Ryan did a great job discussing the lease options. They also let me use a demo car for a few days. Very easy and straightforward to deal with, I would highly recommend.

2388jm

Mar 19, 2016

Working with Todd was great. He not only helped us find the car we were looking for, but also helped us understand all the information we were receiving.

missbiddie

Mar 19, 2016

Karsten bent over backwards to make this experience the most efficient and comfortable possible for a senior female. He was at my son's disposal at all times to make sure he was meeting my needs. My son lives in San Francisco. Karsten, and the financial advisor, communicated with my son even during our final transaction. That's as good as it gets. Thank you, Karsten!

lovemyTLX

Mar 18, 2016

I had a great experience at Munganest Acura. I worked with Karsten Becker who was so very pleasant, experienced, helpful and professional to work with. He made my buying experience so easy and pain free that I had to remind myself I was buying new car. I would recommend working with Karsten bEcker for anyone looking to purchase a new Acura or Lexus. From the minute I walked into the showroom until I drove off the lot in my new beautiful Acura TLX EVERYONE I DEALT WITH WAS AMAZING. Thank you Karsten and your entire team!Sharon Guidry

Patricia A Bander

Mar 18, 2016

We just bought a 2016 MDX from Thomas Wells. This is our 3rd car from Mungenast over the last 17 years. Tom Wells was personable, enthusiastic and delightful to work with! He wanted me to be in the right car for me. Which he found! Then whole buying process completed smoothly and efficiently! Also experience with Sales Manager and Finance Mananger were positive. I keep buying Acuras from Mungenast because of the "excellent service department". They are a friendly, knowledgeable staff. All of them!!!! From the time you drive into the bay till you pick up your car, you are treated with kindness, understanding and professionalism. Most of all, I trust what they are telling me about my vehicle!!!! I work primarily with John Luedloff( service) these last several years. With his guidance/recommendations my 2001 MDX stayed in good working condition as well as my 2010 RDX. Again, for the reasons I have written above, Mungenast is the only place I choose go for my automotive needs!!!!

kau8812

Mar 15, 2016

This is the second car my family has bought from Mungenast Acura. After our last purchase with Jason we let him know that we would possibly be interested in trading in one of our other cars if something we really liked ever came into the dealership. We left some details with him and he didn't forget about us, a few months later he called us the very day when something fitting our description came in. Overall the experience was great, very friendly and efficient.

Ron Kosednar

Mar 15, 2016

We bought our 2016 RDX from Todd Billmeyer in Feb. This is our second car from him. He was his usual friendly and helpful self. He arranged for us to get the exact car that we wanted without any hassle. If you are looking for an Acura see Todd. Also Kelsey, the vehicle operation tutor, was very pleasant and helpful in teaching us how to use all the new gizmos on the car.

kate19868851

Mar 9, 2016

Easy to work with, and they were no hassle. They had what I wanted and did not feel pressured. The car was ready to pick up when I was, and in great condition.

Vicki Bedwell

Mar 8, 2016

First Acura purchase and it was a great experience. Terry made the process smooth and seamless. I would definitely recommend Mungenast St. Louis Acura to friends and family!

Rusty Parker

Mar 7, 2016

This was the best experience I've encountered in my 35 years of purchasing a vehicles. I would recommend Mungenast St. Louis Acura to anyone interested in a great car and fabulous service.

banorton

Mar 6, 2016

Had a bad experience with another dealer who sold the car i was going to purchase when my salesman had a day off. After getting the bad news on a Thursday afternoon, I found another car better than before online at Mungenast Acura. I called and spoke with Dave Gruendler who had the car waiting for me when i arrived an hour later for a test drive. He was polite knowledgeable and very happy to help me with my purchase. Even with special circumstances with my financing they heldthe car for me without any hassel or pressure. I would definitely recommend Mungenast to anyone looking to buy new or preowned. I have a beautiful ford edge sport limited that I love! thanks again Dave for making my dream car and purchase easy and perfect. I am a very happily satifsfied customer.

banortonataol.com

Mar 6, 2016

Had a bad experience with another dealer who sold the car i was going to purchase when my salesman had a day off.After getting the bad news on a Thursday afternoon, I found another car better than before online at Mungenast Acura. I called and spoke with Dave Gruendler who had the car waiting for me when i arrived an hour later for a test drive.He was polite knowledgeable and very happy to help me with my purchase. Even with special circumstances with my financing they heldthe car for me without any hassel or pressure. I would definitely recommend Mungenast to anyone looking to buy new or preowned. I have a beautiful ford edge sport limited that I love! thanks again Dave for making my dream car and purchase easy and perfect. I am a very happily satifsfied customer.

carwashplus

Mar 5, 2016

I must say, I continue to be impressed at the service level that Jacek gives me at Mungenast St. Louis Acura. Rick Brennan and his team continue to shine. I have now bought my last 5 cars from Mungenast Honda or Acura dealer. Always a great experience!

Professor

Mar 3, 2016

I recently traded my Lexus for an Acura TLX (2016). I must say that I have never had such a pleasant, hastle-free experience in buying a car. My sales person, David Gruendler, was straightforward, honest, and helpful in our negotiations. He is a model for car salespersons. We also had a fine experience with Abby Carpenter, who walked us through the electronics after the sale. (Our other vehicle is a 2014 MDX)

belloso

Mar 2, 2016

Dropped by just to check some vehicles. Karsten Becker answered my questions and then followed-up the next day but was not a pest like other dealers. 45 days later when we were deciding between 3 brands I called Karsten and he remembered me, answered all my questions and was very respectful. We then decided to go with the RDX but did not want to spend much time at the dealer; we provided most of the information online and showed up later for our appointment. When we got there everything was ready (took just 1 hour the whole process which included the technology tutorial). Overall a very good experience and excellent treatment from Karsten.

AmbarDev

Mar 1, 2016

Helped me on the buying process by educating me on the features of the car. Pretty friendly staff, always ready to help. Took good care of me after the sales.

erinw

Feb 29, 2016

I started my car search with the new Honda Pilot. While it is very nice, the deals were lacking on this vehicle. I was delighted to find out that the salesman who sold me my FIRST car (he was at Mungenast Honda at the time), Rick Brennan, was still with the Mungenast team and is now the sales manager at the Acura store. He emailed me asking if I had considered the MDX. In short, I thought for sure a 2016 Acura MDX would be out of my budget. Boy was I surprised. After talking to the sales team, I learned that the lease deal on the MDX was minimally more than the expiring lease on my 2013 Chevy Equinox! At this price, I was able to get All Wheel Drive (which I didn't have in the Chevy) as well as countless other bells and whistles that Acura offers. I now have a sunglasses holder, a built in garage opener, heavy duty mats, all kinds of things. The interior of the vehicle is amazing and very comfortable. One of my favorite features is the rear climate control. Having kids in the back seat every day... I want them to be comfortable. I was able to pick an MDX up off the lot on a Saturday and keep it until Monday morning. This gave my husband and I a chance to get a good feel for the vehicle. We made sure our 2 car seats fit well and that the cargo space was ample for what we needed. After some careful consideration, we decided it was in my best financial interest to wait a month prior to leasing the vehicle (due to the amount owed on my current lease). I was pleased that the sales team had my best interest through the entire process. Rick was wonderful to work with and was always able to fully answer my (many) questions.The day of my closing appointment, both of my kids were sick (of course). Karsten worked with me to get me in and out as quickly and efficiently as possible... even responding to emails that morning (I'm sure before he was even at work!). Meredith gave me a wonderful tech tour of the vehicle and programmed my phone so that I could make calls immediately. She helped me with several features I would have never known were there! Kurt made the lease signing process quick and easy and helped me to get a protection package installed that day (you just never know!). While the vehicle I leased is VERY nice, it was 100% the customer service that won me over. Thank you!

EW1234

Feb 29, 2016

My experience leasing a car was simple, quick and painless. I particularly appreciated that an employee came down to the car with me and walked me through all the technology.

Jim & Tina

Feb 28, 2016

In our search for a new vehicle, my wife and I had been to nearly every manufacturers' dealerships in the metro St. Louis area. Mungenast's was the closest Acura dealership to us geographically, so we stopped in on a Friday night. We were introduced to John Stewart who showed us the RDX and the MDX models. He allowed us to test drive the MDX, and carefully showed us most of the features before we left with it. We liked it very much and chose to purchase one. From then on, our experience was flawless. John was friendly, honest, professional and made the whole experience of purchase an enjoyable one. As he said, "We sell a great product that sells itself, so there's no pressure from us." He was right. Everyone we encountered was polite and professional. The finance representative, Tim Sampson, is an excellent example of this overall experience. He was efficient, professional, and polite. When we took possession of our new MDX, Kelsey Costello showed me every feature/option, (and there are a lot on the MDX), with the same type of excellence experienced with John and Tim. I am truly impressed by this dealership, and would recommend them to anyone looking to buy an Acura.

Jim and Tina M.

Feb 28, 2016

In our search for a new vehicle, my wife and I had been to nearly every manufacturers' dealerships in the metro St. Louis area. Mungenast's was the closest Acura dealership to us geographically, so we stopped in on a Friday night. We were introduced to John Stewart who showed us the RDX and the MDX models. He allowed us to test drive the MDX, and carefully showed us most of the features before we left with it. We liked it very much and chose to purchase one. From then on, our experience was flawless. John was friendly, honest, professional and made the whole experience of purchase an enjoyable one. As he said, "We sell a great product that sells itself, so there's no pressure from us." He was right. Everyone we encountered was polite and professional. The finance representative, Tim Sampson, is an excellent example of this overall experience. He was efficient, professional, and polite. When we took possession of our new MDX, Kelsey Costello showed me every feature/option, (and there are a lot on the MDX), with the same type of excellence experienced with John and Tim. I am truly impressed by this dealership, and would recommend them to anyone looking to buy an Acura.

VRice07

Feb 23, 2016

I had an excellent experience dealing with this dealership and sales team. There was little to no sales pressure but the Customer Service was over-the-top. I went back a few days later to revisit the car and they were polite and professional. I finalized the deal after my third visit. They were extremely patient with me.

AJGSLS

Feb 22, 2016

Excellent service in finance and sales. I would recommend to family and friends and will use this dealership and Terry again next time I buy a new car.

dcm2641

Feb 16, 2016

For the past 10+ years we have purchased all of our vehicles from Mungenast and more specifically from Karsten Becker and will continue to do so for many years to come. Karsten is responsive to your needs and makes car-buying a pleasant and hassle-free process. Karsten, the dealership and every member of the Mungenast team is focused on delivering first class customer service. Fantastic experience and first class all the way!

Brandy

Feb 15, 2016

This is the second time we have had the pleasure of dealing with Mungenast Acura and Karsten Becker and both times the experience was absolutely fantastic! I would recommend both the dealership and Karsten Becker to anyone looking for a hassle free car buying experience!

ginifarr21

Feb 15, 2016

This is my 5Th Acura purchased at Dave Mungenast. Working with Karsten Becker through the years has always been a wonderful experience. First class all the way!

markilo

Feb 13, 2016

As always, the team at St Louis Acura went out of their way to make our buying experience a positive one! Everyone involved made sure we left satisfied customers & there is no doubt we will make future purchases from St Louis Acura!

Trirun16

Feb 10, 2016

Dave was fabulous to work with. The entire process was easy and fair. I was treated with honesty and respect. I highly recommend Dave Gruendler.

Stlchic

Feb 6, 2016

This was my first time purchasing a vehicle at Mungenast and it was a wonderful experience. Ryan Barker went above and beyond to make sure that i got the vehicle that i wanted along with the color i wanted. I definetly recommend this dealership to anyone who is looking to buy a New or Pre-Owned vehicle. I felt like family as soon as i walked into the showroom. I was greeted and taken care of right away. I give Ryan a 10

DOC

Feb 6, 2016

We have purchased several car from your dealership. We have always been welcomed by your staff. I believe Shirley used to be at the from desk to welcome us. We now see Abigail and Meredith who always helps us connect the Blue Tooth. Pogo sold us our first Acuras. Karsten Becker has been the salesman for our last several cars. He has an excellent presence of confidence and kindness. You should feel proud of your staff. the financing department has been very thorough and helpful. Sincerely, Hillard and Catherine Cohen

Sabrina

Feb 5, 2016

From the moment my husband and I stepped into the showroom, we were greated. Less than 10 minutes into the visit, test driving the Acura we were interested in. Just minutes after deciding on the perfect Acura, financing was initiated. They were efficient and respectful of our time. We picked up and finalized financing a week later with zero complications, surprises or any issues. The best car buying experience to date.

winnie-sanjay

Feb 5, 2016

I have bought 3 cars from Karsten at Mungenast Acura, all new. He has a PhD in Acura cars. Very knowledgeable and would recommend you what would work best for your lifestyle. He will honor what he would commit and take care of you during and after. Abi was good to in explaining the different features of the car and was genuinely open for us to come back as many times as we need to to understand the various gizmos in the car, which can be overwhelming

Lauren

Feb 2, 2016

Ryan Barker was outstanding to work with and the whole team at Munganast provided a pleasureable experience. I would definitely buy from them again and would reccomend them highly.

Stevec86

Jan 29, 2016

Terry was great, easy going, not pushy, met all of my vehicle needs. Financing was a breeze with Tim, seems like a good, fair guy. I would recommend going there to anyone looking for a car at a fair price, who likes to deal with friendly, knowledgeable people. The receptionists are also friendly and have great smiles :)

ISC

Jan 28, 2016

MDX great car, Mungenast great people, knowledgeable and helpful all aroundMy salesman Terry Kuelker went out of his way to make process easy and enjoyable, Tim Sampson in finance had everthing ready to go when I arrived and Abigail did a great job of showing me all the cars features and operations

kj99

Jan 26, 2016

This is my fourth Acura and my first with Mungenast. This has been the best experience by far.Thank you very much and while i'll enjoy my new TLX, I'll be excitedly awaiting my next Acura!

tnoble805

Jan 26, 2016

As soon as we walked in we were greeted with smiling faces. The Mungenast team made us feel appreciated for being there and that our time mattered. The entire buying experience was top-notch and I will definitely recommend them to friends and family.

Spider-Man

Jan 25, 2016

we have bought a few Acura from this dealership Everyone here are professional. They make every visits worth your time ( and money ) from receptionist to sale manager to business manager to finance manger.

Crjung1

Jan 25, 2016

bought a used MDX and John was very good going over the different SUV's that were available, test drove a number of vehicles and decided on a very good 2013 MDX. The only disappointing experience was with Abby that was showing us the options after purchase, it did not seem like she wanted to do this and a number of things were missed.

RoseM

Jan 23, 2016

My husband and I were hesitant about walking into any dealership because of the lengthy and typically annoying process that usually comes with purchasing a vehicle. Todd Billmeyer and the rest of the staff at Mungenast St. Louis Acura made our car buying experience the most pleasant, efficient and positive experience we've ever had! We highly recommend Todd Billmeyer and Mungenast St. Louis Acura to anyone interested in buying a car without the hassle.

RPP

Jan 23, 2016

I had a great experience buying a car at Mungenast St. Louis, Acura. It started off with me explaining my current situation and getting recommendations. I was offered a number of options each stating the pros and cons.When it came to deciding, I really appreciate that the recommendations were not necessarily the most expensive ones. It was clearly explained to me why this would work against the other without necessarily forcing me to go a particular direction. Overall the selection process was fantastic.I put 4 stars instead of 5 as when I had already confirmed to buy the car and take care of the paperwork I felt like I was the one coordinating between the credit union and the dealership. To be fair I did not know if the issue was coming from the credit union or the dealership but my point is that I shouldn't be the one being pressured/stressed to have the other provide documents. It was still extremely fast but could have been better. We all live busy lives :)Shout out to Rick Brennan. He is one of the nicest guys you'll ever meet.

Scott Martin

Jan 23, 2016

Dave Davis made it easy to buy a new 2016 TLX Acura. I got all my questions answered and got a fair deal on my trade-in (2005 Toyota Camry).

Reviews123

Jan 22, 2016

Went to get my oil changed and it took 2 hrs. I got a few of the extras like they recommended (filter and transmission fluid changed) but was charged 185$ in labor. The excuse for taking so long was blamed on the car wash. There was even two people after me that I over heard was in for the same reason who were done before me. When I first visited they bragged about how well the service team is nationally ranked so I trust them. I have never waited 2 hours for something like that and will never go back again.

lborn

Jan 19, 2016

We bought a used car from Mungenast and had a great experience. This was actually our second car purchase from this dealership. The staff is very knowledgeable and there was no haggle pricing with our trade in as well. Jason was a great salesman to work with. We will definitely continue to purchase cars from this dealership!!!

Carl T

Jan 18, 2016

Easiest and quickest car purchase I have ever had! No haggle pricing and great financial service products. The extras that are offered for free are better than any other car dealership I have bought a car from before. Outstanding!!

diru

Jan 18, 2016

Whenever I buy an auto , I always research the vehicle I plan to buy. I use truecar,auto trader,KBB,&carmax,and any other helpful auto buying service. After all ,autos are not cheap and being retired, I am on a fixed income. I always go to more than one dealer. First I went to Frank Leta Acura. They were very professional,wellmannered,but were totally not up front about the deal.After Leta Acura I went to Mungenast St. Louis Acura, where sales Terry Kuelker assisted me. I felt everyone was up front about the deal. I realize that all auto dealers are in business to make money, butMungenast Acura was the closest to the numbers that I researched. Terry Kuelker and Tim(finance) ,were both well manneded and professional. I bought the RDX Advance with the options I wanted,without having to buy the RDX with all the dealer ad onsRespectfully,ROY KOBERNA

Psychdoc

Jan 17, 2016

I couldn't ask for a better experience than with Ryan Barker and Mungenast. I have been driving Acuras for 30 years and Mungenast has always made my car purchase experience actually pleasant. For anyone who has had a very adversarial experience which is typical of the car purchase industry will really appreciate the contrast between that and the Acura experience in general and Mugenast in particular.

Robert Biggs

Jan 15, 2016

At the time of our visit at Mungenast St. Louis Acura my wife and I were in the beginning stages of looking for an SUV. Todd Billmeyer, the sales consultant at Mungenest took the time to talk to us even though we weren't sure we were ready buyers. Todd was so knowledgeable with his product it made our decision super easy. We are happy with our new Acura MDX, and it was a pleasure working with Todd and the staff Mungenest St. Louis Acura! Thank you

Mikem

Jan 14, 2016

David treated me with a professional approach. You could tell that he and Mungenast have much respect for their customers. Lots of information and low pressure. I appreciated the buying experience compared to other dealers in the area.

HappyTLX

Jan 13, 2016

I just want to commend Dave Davis my Acura salesman. He was courteous, diligent , and a man of his word. Thanks Dave for making buying a car a pleasant experience. I will definitely come see you for my next new car. Alex

steveo

Jan 12, 2016

Todd Billmeyer made leasing our new RDX a very enjoyable experience. He answered all of our leasing questions and explained all of the new features of the new SUV. He and all the staff at Mungenest St. Louis Acura are true professionals!

shamrock11

Jan 9, 2016

Mungenast has experienced people in all the positions. The experience helps you get to the facts quickly and makes it a hassle free car buying experience. I was able to get my deal done over the phone in 10-15 minutes.

Kahkasha

Jan 6, 2016

I would recommend my family and friends anytime to KarstenThe place is easily accessible atmosphere is great Service is right there No pressure is applied you are listened to

TheKeys

Jan 3, 2016

We have been leasing and purchasing cars from St. Louis Acura since 2004. This has resulted in multiple purchases and leases over the years. We initially we started with Brad Galibert who after he moved up in the company put us into the very competent hands of Karsten Becker. We have worked with Karsten over the years on two purchases and this past December we just completed our 5th lease with Karstan. Our loyalty alone speaks for what we think of St. Louis Acura and those that we have had the privilege of working with. Karstan and Brad have built with us over the years unparalleled trust, loyalty and customer service. - Chip & Kelly Keys

Caitlin S

Jan 2, 2016

Andy and Rick went out of there way to help me get a car and I am so thankful for them! They were extremely helpful and I would recommend any of my friend or family to Mungenast Acura.

theshark

Jan 1, 2016

very nice staff - easy to work with and they took their time to make sure I was satisfied and familiar with all of the detail of the vehicle. thanks

Mc1955

Dec 28, 2015

Kartsen was a great salesman to work with !! He went above and beyond to make sure all me wants were meet!!! I would highly recommend Karsten !!!

Jjunuzovic

Dec 24, 2015

Terry is the best sales associate in St Loui! He is very nice, caring, patient, and just a pleasure to work with! Thank you!Jasmina

happy driver

Dec 23, 2015

I stopped by to look at a couple of vehicles and 3 days later i left for the perfect first car for my daughter. Tom went out of his way to help determine the correct used car to purchase. I was not buying a new Acura but an 8 year old Honda. The purchasing process was quick and simple when compared to others i have recently experienced.They quickly took care of a couple of small issues after the purchase.

Ecstatic Customer

Dec 22, 2015

How many dealers would recommend you to spend $8,000 less when buying a new car. I drove an MDX with the 3rd row seat. Now that my children are older and have their own cars there is no need for the 3rd row seating. A RDX was recommended w/o the 3rd row seating and loosing nothing else. I am so very happy with the suggestion and the purchase of my new RDX. How many dealers or salesman would go that route? Not very many in my opinion.

Cleo314

Dec 21, 2015

Buying a new car(or leasing) is rarely , if ever, walk in, and 15 minutes later you're done. Most people care about what they drive and want to check out the options that will fill their desires and their budget. Dave made it easy and painless in guiding me toward a car I would like and appreciate. I was looking for the 4 cylinder, but ended up with a 2015 6 cylinder with tech package. I was allowed to take the car home ( not just a test drive), and check it out As a result, I am very happy because I got a 2015 6 cylinder tech package for basically the same price as a 2016 4 cylinder tech package. I am very happy with the car my salesman, the finance manager, and the people in the service department, who added the pinstripe for me. I am enjoying my new Acura and am happy with the whole Dave Mungenast experience.

Hschloemann1212

Dec 21, 2015

This is the 3rd Acura my husband and I have purchased from Dave Davis at Mungenast Acura. Each experience has been easy and hassle free. They truly do go above and beyond to ensure you are happy with your purchase and will be a returning customer.

Happy Acura MDX Purchaser

Dec 16, 2015

I hate dealing with pushy salesmen and really expected it when trying to buy a new car. Andrew Cohen with Mungenast St. Louis Acura was the exact opposite of what I expected. From start to finish he was fantastic to work with. He took the time to explain everything to me and never tried to sell me my new car. I would highly recommend Andrew to anyone looking to purchase a new or used car.

JB

Dec 16, 2015

Gul and Drew went out of their way to address a troublesome service issue with my 2008 Ridgeline, turning a potentially negative experience into a positive.

AlexB1992

Dec 15, 2015

After purchasing my second car from Mungenast Acura and dealing with their service team as needed, I would definitely recommend the team to anyone looking for their next car. I have purchased two cars from Tom Kells and he truly makes an effort to find the right fit for you! Tom and the rest of the team treat you with respect and put the customer first every time.

drdr102

Dec 13, 2015

Recently completed internet leasing of Acura MDX 2016 from the dealership. I have nothing but pleasant experience with my visit there. The MDX was ready for us to test drive upon arrival. Internet sales and leasing Consultant David Gruendler was very knowledgeable and very helpful with our inquires. He applied no sales pressure to us. Our offer via email was responded and accepted in timely fashion by him. We felt very much welcome by the staff there on the day of the delivery. Tom Chaney and Abby Carpenter were also very helpful. Happy staff translate to great sales experience and great service. Keep up the good work. Kyaw

LoveTLX

Dec 11, 2015

I have always been pleased with the service I get at Mungenast both in sales and service.. I particularly enjoy doing business with Jacek Kedzierski at the dealership. He is knowledgeable, friendly and a joy to work with. He truly listens to what you want yet offers alternatives without being pushy. I have recommended friends to the dealership and tell them to ask for Jacek for great service in buying a car. Below I rated price as fair not regarding the price of the car purchased but feel the maintenance and service prices are a bit high.

LoveTLX

Dec 11, 2015

I have always been pleased with the service I get at Mungenast both in sales and service.. I particularly enjoy doing business with Jacek Kedzierski at the dealership. He is knowledgeable, friendly and a joy to work with. He truly listens to what you want yet offers alternatives without being pushy. I have recommended friends to the dealership and tell them to ask for Jacek for great service in buying a car.Below I rated price as fair not regarding the price of the car purchased but feel the maintenance and service prices are a bit high.

VANCE HODGE

Dec 11, 2015

After the purchase of over 10 cars, Mungenast-St. Louis Acura is the only dealership I could recommend. The sales process was straight forward with care being taken to explain thevarious features of the RDX and the training of the Navigation System etc. Andy Simmons,Sales Consultant could not have been more professional showing care and making sure all additional options had been addressed. A very pleasant experience. Vance Hodge

T1ger14

Dec 10, 2015

Trusting a Car Dealer is difficult. I found one that worked for me 10 years ago and I have bought 4 cars from them since. Ask for Karsten. He has great knowledge and patience. Service Department is like no other. It is clean, pleasant and pro active.

LovemyMDX

Dec 10, 2015

Andrew Cohen helped my wife and I find the perfect car (an MDX) for our needs. Andrew was patient, informed, helpful, and he far exceeded our expectations. What we liked most was that Andrew has a relaxed, no-pressure approach. At the same time, he is very knowledgeable, and answered all our questions and concerns. This combination makes the car-buying experience what it should be. We were also very happy with Mungenast St. Louis Acura. From top to bottom, this is a smooth running, well-managed dealership that has instilled a culture of customer service in every employee we dealt with. Go see Andrew at Mungenast St. Louis Acura!

LovemyMDX

Dec 9, 2015

Andrew Cohen helped my wife and I find the perfect car (an MDX) for our needs. Andrew was patient, informed, helpful, and he far exceeded our expectations. What we liked most was that Andrew has a relaxed, no-pressure approach. At the same time, he is very knowledgeable, and answered all our questions and concerns. This combination makes the car-buying experience what it should be. We were also very happy with Mungenast St. Louis Acura. From top to bottom, this is a smooth running, well-managed dealership that has instilled a culture of customer service in every employee we dealt with. Go see Andrew at Mungenast St. Louis Acura!

HurtMan1956

Dec 8, 2015

13 years ago, "Pogo" Thoman sold me a 2002 MDX, and I have driven it all those years with minimal hassle and only routine maintenance. Well, after 125,000 miles and 13 years, I decided to upgrade to the new MDX for 2016. "Pogo" ha passed on, but Andrew Cohen was my first contact with this "brave new world" of technology and classic automotive style and luxury. He explained everything and kept me up to date via text messaging so that I always knew where I was in the process. It was really painless, and I'm glad I made the purchase. Andrew was there for me, and I won't forget it, as I have used this dealer as my service agent for ~25+ years and will continue to do so. Mungenast has earned its reputation, and I'm proud to be one of its alumni.

EMG

Dec 8, 2015

Todd Billmeyer treats my wife and me like family and that's why we just bought a second vehicle from him. He helped us with our first purchase almost 10 years ago and when we returned we asked for him. Needless to say, he did not disappoint. He knew what we were looking for and didn't try to show us a bunch of vehicles that we wouldn't want. He answered all of our questions and saw to it that we received assistance in learning how to work all the "bells and whistles" before we left. See you in another 10 years, Todd.

HurtMan1956

Dec 7, 2015

13 years ago, "Pogo" Thoman sold me a 2002 MDX, and I have driven it all those years with minimal hassle and only routine maintenance. Well, after 125,000 miles and 13 years, I decided to upgrade to the new MDX for 2016. "Pogo" ha passed on, but Andrew Cohen was my first contact with this "brave new world" of technology and classic automotive style and luxury. He explained everything and kept me up to date via text messaging so that I always knew where I was in the process. It was really painless, and I'm glad I made the purchase. Andrew was there for me, and I won't forget it, as I have used this dealer as my service agent for ~25+ years and will continue to do so. Mungenast has earned its reputation, and I'm proud to be one of its alumni.

larryh

Dec 7, 2015

Investigating a new Acura was the best car dealer experience could hope for, because Andy Simmons was wonderfully courteous, responsive, flexible and listened to my priorities for a possible new car. To compare Andy with two prior heroes in the car business, Jim McBride a co-owner of Budget Rent a Car in the Sixties and Seventies, and Paul Fusz in the Nineties and early 2000's, is to align Andy with saints in the car business in St. Louis.

Belle196

Dec 6, 2015

The sales team especially Ryan offers great services from the moment you step into the door. He never made me feel rushed or pressured when making my car decision. This is my second car to purchase through Ryan and I will continue to return to buy from him. He has made a customer for life. The service department is great, they are friendly and efficient. The service department waiting room is comfortable, clean, and inviting.

discerning buyer

Dec 5, 2015

Gul was the #1 reason that we pursued another Acura--Ryan & Rick followed up on his lead--a GREAT team-will gladly recommend these guys

Patricia51

Dec 3, 2015

Stopped into mungenast acura to look at an advertised pre-owned vehicle. I was introduced to salesman john stewart who was extremely friendly&easy to deal with! Took a couple of hours but i was happy with the agreed upon purchase price.....i picked up the car the next day. All in all, a good experience at mungenast..........

newcarbuyer

Nov 25, 2015

It's good when you can go to a car dealership and actually shop for what you want without the pressure of adding items you have no interest in.

BGodsey

Nov 24, 2015

This is my third vehicle from Mungenast Acura. Once again, Steve Milzulski has surpassed my expectations in purchasing a car from this dealership. Will definitely be back in the near future!

JimP

Nov 24, 2015

Karsten Becker was a pleasure to work with in the purchase of our new Acura. Having purchased here before, we expected no less. The sales, financing and delivery of the car was professional and enjoyable. Will definitely purchase again from a Mungenast dealer.

Nodakgus

Nov 24, 2015

Andy Simmons will serve you right. A+ to the sales experience. I am a repeat customer and expect to be a repeat customer in the future.

dew

Nov 23, 2015

They work with us on the tech package on our new car which was very helpful. Would recommend them to everyone when purchasing a new Acura. We have been an Acura customer for a long time. Andy Simmons has been with us through all of our experiences.

NewMDXer

Nov 23, 2015

Dave went out of his way to get us the right vehicle for our family at the best price. He never pushed us into getting anything we didn't need. We now have a new MDX and are thrilled with our purchase! We know this will be the right car for us for years to come. Great experience!

JohnBoy

Nov 22, 2015

Once again Karsten Becker found us the car we needed at a fair price. Since this the third Acura (and fifth car) he has sold us, he not only knows the cars, but he knows what we need/want. He found my wife a lightly used 2014 TL. We were considering a new car but this one had everything we wanted and then some. We were also considering a lease but Karsten knows how long we keep a car and how many miles a year we drive. He didn't think we would be happy with the lease.Karsten - thank you for the help. A pleasure as always.

JGRAVES41

Nov 20, 2015

30 YEARS AS MUNGENAST CUSTOMERS, AND THIS WAS ANOTHER EFFICIENT, FAIR & FRIENDLY NEW CARE EXPERIENCE, WHICH SEEMS TO BE THE NORM AT MUNGENAST DEALERSHIPS.OUR COURTEOUS, PROFESSIONAL SALES REP. JACEK KEDZIERSKI AGAIN GUIDED US SMOOTHLY THROUGH THE SELECTION, FINANCE AND ORIENTATION PROCESS. THANKS, JACEK, YOU'RE THE BEST, AND ABBY DID AN EXCELLENT JOB ORIENTING US TO MY WIFE'S NEW 2016 ILX TECH.

Rjjjcity

Nov 17, 2015

I was staying in St.Louis with my sister and noted a newspaper advertisement for a car this dealership had available. From the moment I contacted Mungenast to the moment I drove off the lot with the car there was nothing but courteousness,professionalism ,and friendliness. I wouldn't hesitate in recommending this dealership to others nor using it in future purchases.

LFishback

Nov 15, 2015

Once I found out my 2006 Acura TSX was totaled I went straight to Mungenast for a new 2015 Acura TLX. I was greeted with a smile at the front desk and was recommended to Terry Kuelker. He was a very personable gentleman who loved to talk about his handsome grandson. Terry was very knowledgable and great listening to what I needed out of my Acura. Once I told him what I want my new car was cleaned up and ready to ride!

Cara2341

Nov 14, 2015

Our salesman at Mungenast was knowledgeable, professional and friendly. He genuinely worked well with us to find that sweet spot between what we thought our trade-in was worth and what a new Acura listed for. After our purchase, I think everyone walked away happy.

eh9423

Nov 13, 2015

We were just looking but found the perfect car for me! It was a GREAT, GREAT Experience! Shout out Jacek Kedzierski - he was fantastic to work with - great salesman!

miss priss

Nov 11, 2015

Our dealings with Terry Kuelker and Mungenast have been excellent. Terry works hard to make sure all problems are resolved and we are satisfied completely.

alexis4

Nov 9, 2015

Steve Mizulski was my sales agent. He was friendly, knowledgeable, and never pushy. He was helpful before during and after my Acura MDX purchase. He went above and beyond what I ever expected. He even continued to check on me to make sure the car was everything I wanted after the car was bought. Everyone I dealt with at the dealership was great. I will definitely recommend Mungenast dealerships to everyone I know.

alexis4

Nov 9, 2015

Steve Mizulski was my sales agent. He was friendly, knowledgeable, and never pushy. He was helpful before during and after my Acura MDX purchase. He went above and beyond what I ever expected. He even continued to check on me after the car was bought to make sure I was happy with the vehicle. Everyone I dealt with at the dealership was great. I will definitely recommend Mungenast dealerships to everyone I know.

Jimi

Nov 9, 2015

Jacek Kedzierski is highly professional, knowledgeable and fun. He knows his product and very helpful in helping decide what model was best suited for our needs. We would highly recommend seeking him out if you are in the market for an Acura. The other members of the team we worked with were also excellent at what they do.

Mlkirchw

Nov 9, 2015

I wish I lived closer to this dealership because I would deal with Brian for every car purchase. Not the usual slick sales type who tries to be your best friend....easy going, casual comfortable experience. I drove 5 hours to pick up my car and the transaction was smooth as silk. Keep up the good work! Thanks again!

NHbuyer

Nov 9, 2015

I stopped by the Acura dealership only to check out the RLX model to see if it would be a good replacement some day for my 2009 Acura TL. I wanted a full size comfortable car for extensive highway driving. While a new one was not available to look at. Jason, the salesman who greeted me, showed me a 2014 they had been using as a courtesy car. Jason did a great job showing me the car, explaining all it's features, and answering my questions. I returned 2 days later with my wife to test drive it. We both loved the car. It was very smooth, very quiet, very roomy, and very comfortable. It also had many extra features that added to the driving experience. The usually dreadful negotiation process was more satisfying than I expected. The dealership offered a fair trade in value for my TL and came off their list price such that we felt like it was a very good value for the money; a win-win for both of us. We returned a couple of days later to pick the car up. The dealership did an excellent job prepping the car, it was like new. They gave us a personal training session to explain all the features and how to operate them. Overall, a very satisfying experience! The drive back to our home in NH was everything I imagined and then some. This RLX is by far the nicest and most luxurious car I have ever owned!!

baribill

Nov 5, 2015

Terry was a pleasure to deal with. No pressure, very knowledgeable, and helpful. He made the purchase process very comfortable. Would recommend him and the dealership to others.

rjwmoney

Nov 5, 2015

Easy no high pressure wonderful experience. Todd represents the best in car buying process. You should be giving him a raise.Thank you for a great buying experience.

Robin

Nov 5, 2015

This is the second time we have purchased a vehicle at St. Louis Acura, and specifically, from Karsten Becker. He is very knowledgeable and makes the car-buying experience pleasurable when it's actually an activity that can be very stressful sometimes. We appreciate Karsten's objective sharing of his knowledge and his support for our decisions based on his input. We would definitely purchase a vehicle again from Karsten. We also had a wonderful experience with Tim Sampson in the finance department. He made things easy and we enjoyed talking to him. Meredith did a great job showing us all the features in our RDX Advance model. St. Louis Acura has another satisfied customer...once again.

ok144

Nov 3, 2015

This is the third Acura I have bought here - all with Ryan Barker as a sales person. He is extremely professional and kind. The buying experience was flawless, the price was right, and the car is great. I strongly recommend!

Fae24

Nov 2, 2015

I recently purchased my first Acura from Mungenast St. Louis Acura. Jason Sherrill was professional, knowledgable, and patient throughout the experience. I would recommend Jason without hesitation.

gbgator23

Oct 31, 2015

Absolutely perfect buying experience! Steve and Tim were both professional and down to earth. Will highly recommend to friends and family and will be back for another vehicle in the future!

MBerger

Oct 29, 2015

Dave was very friendly from the outset and made me feel very comfortable. We made a quick deal that was fair to both of us and the paperwork was completed quickly. He made sure the car was perfect before I picked it up and also made sure I was 100% happy before I left. Thank you for a great car buying experience.

MBerger

Oct 29, 2015

Dave was very friendly from the outset and made me feel very comfortable. We made a quick deal that was fair to both of us and the paperwork was completed quickly. He made sure the car was perfect before I picked it up and also made sure I was 100% happy before I left. Thank you for a great experience.Mike

Luvmycar

Oct 28, 2015

I have been a member of the Mungenast St. Louis Acura family for over 2o years because they always take very good care of me. I never feel pressured and truly believe that they always have my best interest at heart. I entrust Brian Cook to the service of my vehicles, and he is the reason why I have been a repeat customer for so many years. I drove my last Acura for 15 years (thanks to the stellar craftsmanship and the award winning maintenance). I only took it to St. Louis Acura for service.It was bitter sweet, but it finally came time to trade in my old Acura for a new one. Of course my previous salesman was no longer there, but Jason Sherrill took very good care of me and was very personable.With service and care of this nature, I will continue to be a part of the Mungenast St. Louis Acura family for many more years to come.

Andy 22 IL

Oct 26, 2015

I felt extremely comfortable buying a car at Mungenast St. Louis Acura. My father and I drove over from Illinois just looking for my first "career car", and left more than satisfied. I had goosebumps driving it the whole way home! My salesman Tom was very helpful and did not make me feel like less of a customer for shopping in the used lot. He was a professional in the way he went about the negotiation process and I did not feel like I was being taken advantage of like you do with some dealerships. The entire experience, even the paperwork approval, went swiftly and without incident. They know how to treat you right, and as long as my car holds up for a few years, they have earned a lifelong customer.

Arenaud5

Oct 26, 2015

We recently bought a used 2009 Toyota Highlander from Mungenast Acura. Karston was a very knowledgable, friendly person to work with. He had met the person who traded in the Highlander and was able to give us insight into how well it had been taken care of my its previous owner, which gave us greater confidence in buying a used car. He even noticed a noise coming from a belt and had it replaced for us without bumping the price - a $400 repair we were glad to not have to worry about. We never felt pressured to buy and every step of the buying process was very smooth.

Hockeyman11

Oct 23, 2015

If you want to be treated like family then call Karsten Becker or Rick Brennan for service that is second to none. I love my new TLX and I could not be happier with the deal and the service I received. Thank you!

Johnson, Daniel

Oct 23, 2015

A true experience in the purchase process of a new MDX and to Karsten Backer for presenting a comprehensive review of the vehicle. I would highly recommend Mungenast St. Louis Acura to anyone in search of a new or used vehicle and look forward to utilizing their service center in the future.

mike

Oct 22, 2015

I had a general sense of what I was looking for. Todd helped answer my questions and didn't pressure me into buying something that I didn't want. Couldn't have been easier to deal with.

wjarvis13

Oct 21, 2015

Jacek Kedzierski has consistently done a fantastic job assisting my family in finding vehicles. He has done his homework on every vehicle that enters the lot and it clearly shows. My family trusts him and his guidance, and the great team behind him at Mungenast ensures the whole process is efficient and handled well.

Donna F

Oct 18, 2015

David Gruendler helped us with our recent MDX purchase. David was a pleasure to work with. He was very professional & dedicated to providing a great customer experience! Thank you, David!

k4847

Oct 18, 2015

Ryan Barker was introduced to me as my salesman. From the time I met him, I felt like he was family. Easy to talk to, no airs about him just family friendly. There was not once a push on me to buy their Acuras. I was given two days to take an Acura home and get a feel for the car. There was complete trust in me that I would take care of their Acura for two days. When and after I bought my 2016 Acura MDX, I needed my bike rack taken off my old car. Ryan made a great effort to get the bike rack off my old car. I am grateful to Acura for not only delivering my new Acura MDX flawlessly but for the wonderful friendship too. Kathy Henry

abbap724

Oct 14, 2015

I went to Mungenast St. Louis Acura in search for a used car, and worked with Steve Mizulski on finding the perfect one. Steve was very laid back, honest and kind. Not only did he have patience with my searching for the right one, but he also was extremely helpful in keeping the search within my price range. I actually ended up getting my car (Honda Accord) for a price lower than I was expecting, thanks to Steve. I highly recommend Mungenast and Steve Mizulski to anyone searching for a new/used car!

Frecky

Oct 13, 2015

I purchased my third car from St. Louis Acura a few weeks ago, and as always the experience was fantastic. Very professional sales staff. Highly recommended!

michaelt

Oct 13, 2015

I recently leased my fourth consecutive MDX from Mungenast St. Louis Acura. Andy Simmons was always keeping me updated with the information I needed to make the best decision for my newest lease.And, when I was ready to make the deal, he came in from his vacation to take care of me on my schedule. Way over and above what anyone should expect, but I'm very happy that I went back to Mungenast, and I'm sure I'll do it again.Thanks much to Andy and the sales team!Mike Tucker

dkelly2323

Oct 10, 2015

I just love everything about St. Louis Acura. This is my third purchase from them and everything is always consistently excellent, If you're in the market for a new or used car, then go see John Biermann; he won't disappoint. No pressure sales tactics, a joy to work with

dkelly2323

Oct 10, 2015

I just love everything about St. Louis Acura. This is my third purchase from them and everything is always consistently excellent, If you're in the market for a new or used car, then go see John Biermann; he won't disappoint. No pressure sales tactics, a joy to work with

Marissa00

Oct 10, 2015

Todd, Rick and Kurt were all extremely helpful, patient, friendly and fair. We enjoyed our experience purchasing our 2014 RDX and will be back in the future!

Brandon

Oct 9, 2015

Jason was great to work with and made the entire process of buying a new car very easy and enjoyable. I will recommend him to all my friends.

Lynne 6250

Oct 8, 2015

We have been buying our vehicles, and those of our friends, exclusively at Mungenast St. Louis Acura for the past 15 to 20 years. The dealership is great, very customer oriented, and stands behind their people, their vehicles, and their service. They are honest, considerate, and balance all the various facets of buying a vehicle. Tom Kells, our salesperson / primary contact might not quite "walk on water" but I think he sinks a lot slower than most people! He is super, both as a salesperson and as a great human being. We truly enjoy talking to him.

trat12

Oct 7, 2015

Jacek treated us like gold,no BS just got it done,the whole experiance was flawless.the service department is second to none,clean,fast and friendly.

Acura1

Oct 6, 2015

Best car buying purchase ever !! My salesperson, Ryan Barker was fantastic. He was very patient with me. We communicated by email quite a bit before I was able to come into the dealership. He always responded promptly and answered my questions without being "high pressure" Ryan is very knowledgeable and easy to talk to. He certainly is an asset to the Mungenast team. Abby helped out and showed me all the wonderful features my RDX has too !! She was fantastic and extremely knowledgeable.

CreveCoeurAcuraLover

Oct 4, 2015

Our family has just leased our sixth vehicle from Dave Mungenast St. Louis Acura. We keep coming back, again and again, for the quality of the service department and the sales staff. Karsten is attentive and devoted to finding the right vehicle for his customers, whether it takes one visit, or several, to really ensure they've picked something that will fit their lifestyle and budget. We'll be back for another vehicle from this professional and dedicated team.

CreveCoeurAcuraLover

Oct 3, 2015

Our family has just leased our sixth vehicle from Dave Mungenast St. Louis Acura. We keep coming back, again and again, for the quality of the service department and the sales staff. Karsten is attentive and devoted to finding the right vehicle for his customers, whether it takes one visit, or several, to really ensure they've picked something that will fit their lifestyle and budget. We'll be back for another vehicle from this professional and dedicated team.

moe

Oct 2, 2015

When we purchased our new Acura at Mungenast they were very professional and knowledgeable about their product. Karsten Becker was the sales person we worked with and my wife and I were very impressed with Karsten. That is the main reason we purchased the vehicle from Mungenast.

Vlajam

Oct 1, 2015

I am a repeat customer not only with Mungenast, but also with Karsten Becker. My experience is professional, thoughtful and easy. I love my Mungenast experience!

Acura1

Sep 30, 2015

Purchased a Munganest car and they were kind, professional and fair. Karsten Becker was my sales person and he will get all my business in the future. Abby was also great showing us how to use the features of the car. Both of them patient with us during our purchase. GREAT EMPLOYEES

beerguru

Sep 29, 2015

Bill did a great job developing a relationship throughout the process. He followed up at an appropriate timeframe without pressure. He also was able to answer every question with the knowledge a great sales person should have. The Acura MDX that I purchased is fabulous. Thanks Bill!!!!

buyfromacura

Sep 22, 2015

Terry was very easy to work with and I would buy another car from him if given the chance. I would also recommend this dealership and sales team to a friend.

Tmcgowan

Sep 22, 2015

I hate buying cars. Always have.... that is until I met Ray Mungenast and let me tell you the rumors are true. Great service. Got exactly the car(s) I wanted. No B.S. I'm on number 4 now by the way. My new TLX is an awesome ride and my sales guy Karten Becker was very easy to work with. Very low key, zero pressure, and very accommodating. I got the exact car that I wanted at the exact price I wanted to pay. Ray hires great people and runs a tight ship. I can't recommend them enough. They make buying a car fun. Which is what it's supposed to be.

KWim Cville

Sep 21, 2015

What a wonderful experience Jason Sherrill provided during my recent Acura TLX purchase from Mungenast St. Louis Acura. He was extremely knowledgeable, friendly and patient with me. Driving a Lexus for the last eight years, this was a very difficult decision and Jason put me at ease through the whole process. Love my new Acura!K Wimmerstedt Collinsville, Il

Jth1961

Sep 17, 2015

Every knowledgeable and friendly staff. They met all my expectations and helped set up the programming of my new car. Would recommend this dealership to anyone looking to purchase s new car.

georgeb10

Sep 14, 2015

We bought a SUV and the overall sales experience was really a pleasant one. Would recommend highly for Acura brand cars and SUVs. The best dealership in St. Louis. Karsten Becker is very knowledgeable about SUVs in the market and can answer any questions. One of the best new car salesmen I ever worked with! Thank you Karsten and the entire team at Dave Mungenast Acura!

Dave1958

Sep 12, 2015

We'd been looking at new cars for some time. Acura's features, quality, and pricing won us over. Our Sales Consultant, Steve Mizulski, was a pleasure to deal with. He helped to make the purchasing process pleasant and quick. Since the initial purchase, we've found the entire Mungenast team to be professional and extremely helpful.

hellojenhere

Sep 10, 2015

This is my fifth car that I have purchased from this dealership since 1996 and every single purchase was done with true professionalism! Ryan Barker is always a pleasure to work with!

darlatan

Sep 10, 2015

It has been 12 years since we bought a car and when we started the search again we remembered why it had been so long as a few dealers we went to talked "the deal of the century" UGH. Karsen Becker gave us a whole new experience of integrity and quality from start to finish. First finding out our needs and lifestyle then helping us find the perfect car to fit that.

hellojenhere

Sep 10, 2015

This is my fifth car that I have purchased from this dealership since 1996 and every single purchase was done with true professionalism! Ryan Barker is always a pleasure to work with!

CardsFan123

Sep 8, 2015

I recently bought a 2015 Acura TLX from Mungenast. I appreciate the fact that I have had the same salesperson there for my past 3 Acura vehicles. Andy Simmons makes the process painless. He is super knowledgeable on all of the Acura models and was extremely helpful in my decision process as to which model to get this time. I would highly recommend him and Mungenast to any of my friends looking to purchase an Acura.

CardsFan123

Sep 8, 2015

I recently bought a 2015 Acura TLX from Mungenast. I appreciate the fact that I have had the same salesperson there for my past 3 Acura vehicles. Andy Simmons makes the process painless. He is super knowledgeable on all of the Acura models and was extremely helpful in my decision process as to which model to get this time. I would highly recommend him and Mungenast to any of my friends looking to purchase an Acura.

Carlos

Sep 8, 2015

Mungenast St. Louis Acura is a fine dealership with excellent full service that extends from a very knowledgeable sales staff, to a well run and responsive service department with one of the best managed, cleanest shops in the St. Louis area.Having now bought eight cars from this dealership over the past thirteen years, and depending on it for all maintenance and repair services, we speak from experience in our praise of the operation.

12mdx

Sep 7, 2015

We've been very impressed with Mungenast Acura! Our salesman Terry and the guys in the service department go above and beyond. We're glad we chose this dealer.

D&J

Sep 6, 2015

I could have used a more specific information about the vehicle's included technologies. I didn't get the details until the customer relations person explained them to me.

joan, rdx2015

Sep 5, 2015

I have done business with Mungenast St. Louis Acura since buying a 2005 Acura MDX in August 2008, with the help of salesman, Jacek Kedzierski. All the service on my MDX was done at St. Louis Acura for the next 7 years. Always well done and to my satisfaction. In August 2015, I purchased a 2015 RDX with a trade in of my 2005 MDX. Jacek was there for me again. He is very helpful and caring about his customer's needs. I'm most grateful for his expertise and his genuine interest in my satisfaction. Great follow through on his part. Meredith Chaney was most helpful when it came to orienting me to my new Acura RDX, and I know she will be there for me when I have any additional questions. I will, of course, continue to take my new RDX to St. Louis Acura's service department as needed. I know I can count on that department's expertise as demonstrated for the last 7 years of service. Thank you, Mungenast St. Louis Acura, Jacek Kedzierski, and Meredith Chaney for a job well done.

JackW

Sep 5, 2015

the Mungenast service is beyond excellent. They not only take care of your needs but offer service you didn't think you needed but enjoy once you get it.

Doc Hawk

Sep 4, 2015

I do not buy cars often, but when I do, I want a dealership and sales associate that are professional, knowledgeable and attentive. Mungenast St Louis Acura and Terry Kuelker, my sales associate, were, indeed, all of these. This recent purchase of a 2016 Acura MDX with Advance Package was as painless as one could possibly expect. Thanks again to Terry and all who helped me at Mungenast Acura.

joan, rdx2015

Sep 4, 2015

I have done business with Mungenast St. Louis Acura since buying a 2005 Acura MDX in August 2008, with the help of salesman, Jacek Kedzierski. (He also sold my son his first car some good number of years before that.) All the service on my MDX was done at St. Louis Acura for the next 7 years. Always well done and to my satisfaction.On August 21, 2015, I purchased a 2015 RDX with a trade in of my 2005 MDX. Jacek was there for me again. He is very helpful and caring about his customer's needs. I'm most grateful for his expertise and his genuine interest in my satisfaction. Great follow through on his part.Meredith Chaney was most helpful when it came to orienting me to my new Acura RDX, and I know she will be there for me when I have any additional questions. I will, of course, continue to take my new RDX to St. Louis Acura's service department as needed. I know I can count on that department's expertise as demonstrated for the last 7 years of service.Thank you, Mungenast St. Louis Acura, Jacek Kedzierski, and Meredith Chaney for a job well done.

b and g

Sep 3, 2015

This was my second car purchased from Mungenast Acura -- This was also my second time working with salesman Karsten Becker. I asked for Karsten when I arrived this time -- he again proved to be very very knowledgeable about all the accessories (this is what I was most interested in), what was new, how to use them. I liked that he did not have to hem and haw to look up some feature. He clearly works hard at preparing for customers. If I ever am looking for another Acura I'd certainly approach Karsten.I didn't deal much with other employees. During and after the sale I received numerous letters letting me know how valuable I was to the dealership.I like that there are several "Tech People" who are available now and in the future to help me learn the ins and outs of the GPS, how the GPS works with Bluetooth, and other tech problems that befuddle me.

TJCooper

Sep 3, 2015

I have had three great experiences purchasing cars from Mungenast, Acura. John Biermann is professional, friendly and very easy to work with. Every request that we have asked for in all three purchases of vehicles has been granted. Every purchase came with a different situation and he managed to adapt and get us exactly what we wanted in a quick and efficient manor.

pgreen1964

Sep 2, 2015

This is the fourth car I've leased from Mungenast St. Louis Acura. Karsten Becker is the salesperson for me. He is great to work with, always shoots straight and makes the process as easy as possible. Highly recommend Karsten and St. Louis Acura.

Jimmy

Aug 29, 2015

its definitely an excellent experience! I looked for several different dealership, and I found this is the best one. I highly recommend this dealer.

Rams

Aug 26, 2015

Andy Simmons is the salesperson for me and he is the best salesperson I met so far. And I highly recommend this dealer for your future car purchases.

quatermain

Aug 25, 2015

Overall a very positive experience with Mungenast Acura. Karsten Becker and Tony Galibert provided all the information necessary to complete the sale. Both men are consummate professionals with friendly and engaging personalities. With employees like these two its no wonder Mungenast Acura has been awarded the prestigious "Precision Team" award 23 times!

15 year employee of Enterprise

Aug 24, 2015

Karsten took time to really understand both my needs and my college age daughters preferrences for a new car.We made the deal and we are both thrilled with the results.

mmoose130

Aug 21, 2015

Made our first lease quick and easy. Loved the whole deal! Steve was great to work with. Staff was kind and helpful. We will be back.

Jake

Aug 20, 2015

Our salesman was very helpful, very sincere and very professional. He became a friend. I would not hesitate to purchase another car from Tom in the future.

patrick

Aug 20, 2015

I had a very good experience dealing with Mungenast ST. Louis Acura and Karsten Becker. Answered all questions in timely manner and good follow up.

Preppy Petsitter

Aug 19, 2015

Karsten Becker provided exceptional customer service. He helped me stay focused on what I needed and had ample information about why & which vehicles would best meet my needs. This is the first car I have purchased totally on my own. Being a woman, I was cautioned that many car salesman are creepy and could take advantage of my not knowing much about buying a vehicle. My friends/family urged me to bring along my male companion to ensure I was treated right. Karsten was referred to me by several people. I can see why as he exudes professionalism and has a warm demeanor. I was very confident going on my own and did not get the dreaded high pressure pitch. I was treated with consideration and respect , thus my car buying experience was very positive and I would HIGHLY recommend him to anyone looking to purchase a new or pre-owned vehicle.

Stl1980

Aug 18, 2015

Munganast did a great job selling us the car, and reasonable with negotiations. I would recommend Mungenast to friends and family. Our salesman, Dave Gruendler did an especially good job - knowledgable and accommodating.

Bernsen4

Aug 13, 2015

We started our next car buying process with a more local Honda dealer to our home where we'd purchased our prior two Hondas. That process didn't end well as we left disappointed with the customer service we received being a repeat customer. So, on the advice of family who shops at St. Louis Mungenast Acura, we headed 35 minutes south of our house to this dealer. From my first walk of the lot early in the am thru he finance process, folks here were consistent, fair and most importantly doing what it took to earn our business beyond just this one sale. Jason Sherrill (Sales), Tony Gilbert (Sales Manager) & Tim Sampson (Finance Manager) ensured our satisfaction every step of the way. We will be back for future vehicles for sure. Thank you !

Ashleya7788

Aug 10, 2015

My boyfriend and I saw a car online and went to go check it out! As soon as we stepped on the lot we were greeted by Tom. He was extremely helpful and made the stress of test driving and buying a car easy. We didn't feel pressured here! We ended up getting the car and driving it home that day! I would recommend Tom and this dealership to everyone! I don't think I will go anywhere else to buy a car again! Thank you Tom and Mungenast Acura!

LOVEMDX

Aug 10, 2015

I have been very happy with this dealership. I consistently get outstanding customer service with everyone that I have dealt with. My recent visit was with Gul Khan. he always does a great job and is very knowledgeable on the product. I trust that I will always be taken care of by this dealership.

Happy Customer

Aug 9, 2015

Karsten was great to work with. He was professional and answered all of our questions during the buying process. We are enjoying our vehicle and will return to Mungenast St. Louis Acura for service and our next purchase.

pickywife

Aug 9, 2015

Listened to what we were looking for and matched us up with appropriate vehicles. Was attentive but didn't waste time. Saw that we got what we wanted. Made sure everything was working correctly on car at delivery and that we knew all the operational basics.

Satisfied Customer

Aug 9, 2015

Steve was a pleasure to work with. He did everything he could to make the car buying chore a good one. We were able to agree on a price and make it through financing in record time, even on a busy day. I would recommend Mungenast St. Louis Acura and Steve Mizulski to anyone.

Second MDX

Aug 7, 2015

Was greeted promptly upon arrival and introduced to Jacek. He asked several questions to determine the best match for my needs. Provided thorough answers to all my questions through introduction, test drive, and upon delivery of vehicle. Appreciated thorough demonstration of features when took delivery.

Larry

Aug 7, 2015

The service center at Dave Mungenast Acura is top notch!! Ryan Syberg treated me like a family member. He was upfront and honest about my repairs and tried to help me wherever possible. Even if you don't buy a car at Dave Mungenast, I highly recommend their service department! It is Top Notch!! They are there for the customer and it shows!

Larrymac

Aug 6, 2015

The service center at Dave Mungenast Acura is top notch!! Ryan Syberg treated me like a family member. He was upfront and honest about my repairs and tried to help me wherever possible. Even if you don't buy a car at Dave Mungenast, I highly recommend their service department! It is Top Notch!! They are there for the customer and it shows!

FentonTLXDriver

Aug 5, 2015

Purchased 2015 TLX from the best/most informative sales person ever, Jacek Kedzierski. The entire purchase was completely seamless. I called, said what I was interested in looking at, visited the showroom and test drove and received pricing/payment information right away. I thought about the purchase overnight and when I called the next morning, we went over the details. Jacek helped me get into a car and a financial arrangement that fit. When I picked up the vehicle, it was ready, paperwork signed and I drove out of the dealership within the hour. I am very pleased with my purchase and the service I received!

newcarenthusiast

Aug 4, 2015

Within a day of acquiring about a used vehicle at Mungenast Acura, Ryan reached out to me to schedule a test drive of the vehicle. It's very uncommon that you walk into a dealership and do not instantly feel pressured to purchase a vehicle. Ryan was very casual and flexible with my schedule. Once I had decided the Audi was for me, Tom was phenomenal help with financing my very first vehicle. He strove to make sure I was getting the best deal. Thanks to Mungenast Acura in Manchester for making my purchase a smooth and stress-free process!

Steve444

Aug 4, 2015

The whole experience was very professional and pleasant so I will be back and will recommend this dealer to friends and family. In closing, it was not the typical dreaded car buying experience and we are happy.

Frederick

Aug 3, 2015

In 2006 I purchased a new RL from Mungenast Acura, and my experience was absolutely fantastic. I have taken my car to their service department for every single maintenance need since then and have always been treated with respect and fairness. At each visit the service staff performs a detailed inspection of my car, but they never suggest any unnecessary repairs. They are very good about alerting me to anything that needs immediate attention, but they also let me know about less urgent issues that don't need to be handled right away, and that goes a long way toward earning my trust. When I needed a new SUV for my fiancee, of course I visited Mungenast. She test drove the 2016 MDX and fell in love with it. Ryan and Brad allowed us plenty of time to test drive the SUV and went over all of the differences between it and the RDX. We were offered a fair price for trade-in of my Lexus convertible (they made quite a few phone calls and even showed me some recent auction prices to explain how they arrived at their bid). The overall experience has been nothing short of exemplary.

Bouhasin

Aug 3, 2015

This is the second new acura I have purchased from Mungenast. This is the 4th car I have had serviced with them as well. I have consistently been happy with the entire experience from purchase to ongoing service. They outperform any high priced automobile dealer in saint louis that I have purchased a vehicle from. I would highly recommend this team to any new or used car buyer.

Frecky

Aug 3, 2015

In 2006 I purchased a new RL from Mungenast Acura, and my experience was absolutely fantastic. I have taken my car to their service department for every single maintenance need since then and have always been treated with respect and fairness. At each visit the service staff performs a detailed inspection of my car, but they never suggest any unnecessary repairs. They are very good about alerting me to anything that needs immediate attention, but they also let me know about less urgent issues that don't need to be handled right away, and that goes a long way toward earning my trust.When I needed a new SUV for my fiancee, of course I visited Mungenast. She test drove the 2016 MDX and fell in love with it. Ryan and Brad allowed us plenty of time to test drive the SUV and went over all of the differences between it and the RDX. We were offered a fair price for trade-in of my Lexus convertible (they made quite a few phone calls and even showed me some recent auction prices to explain how they arrived at their bid). The overall experience has been nothing short of exemplary.

jfasick

Jul 31, 2015

The sales process is tedious, but i know it's just part of the way things are done. I am always impressed with the friendliness of the staff at St. Louis Acura and the dealership is always in tip top shape.

2016RDX

Jul 30, 2015

This was our first Acura purchase. Our salesman, Karsten Becker, immediately made us feel right at home. He was not at all pushy, and listened to each of our needs/wants in a vehicle. Karsten proceeded to find both used and new options that matched our requests. Not only was Karsten exceptionally charismatic and fun to work with, but also very savvy! He really knew his product and was able to answer every one of our questions. When we decided we wanted an RDX in a color/package combination that was not on the lot, Karsten assured us he would have exactly what we wanted delivered without any problem. The process was painless and quick. Needless to say, we were very impressed and would definitely return to Karsten at Mungenast St. Louis Acura!

qtaustin97

Jul 30, 2015

I recently purchased a 2012 Infiniti M37x from Mungenast. The staff was very friendly and accommodating. They did not try and oversell or pressure like other dealers I've been to in the past. David Gruendler was my Sales Rep and couldn't have been any easier to work with. Financing was painless as well. I will definitely be looking Dave up for my next purchase.

umpref1

Jul 30, 2015

3 car from Munganast and Andy Simmons. A very professional experience and the reason I keep going back. They are great to work with and deal with. John Jaggi

2016RDX

Jul 29, 2015

This was our first Acura purchase. Our salesman, Karsten Becker, immediately made us feel right at home. He was not at all pushy, and listened to each of our needs/wants in a vehicle. Karsten proceeded to find both used and new options that matched our requests. Not only was Karsten exceptionally charismatic and fun to work with, but also very savvy! He really knew his product and was able to answer every one of our questions. When we decided we wanted an RDX in a color/package combination that was not on the lot, Karsten assured us he would have exactly what we wanted delivered without any problem. The process was painless and quick. Needless to say, we were very impressed and would definitely return to Karsten at Mungenast St. Louis Acura!

ToddA

Jul 27, 2015

This dealership is amazing! They make it so easy to bring the car in for service, and there are never any problems. I can come in, work in the lounge on my laptop, and I'm out of there completely satisfied with the work that has been done. They are fast, thorough, and nice to do business with. Ryan is always professional and makes sure I'm taken care of.

TracieA

Jul 27, 2015

Every time I bring my MDX for service, I feel like the dealership has rolled out the red carpet for me. There are never any issues, and I am always completely satisfied. Never have had to come back because the problem wasn't resolved. They get it right the first time! Other companies should model their customer service department off of this dealership. My husband had a BMW that we finally sold because the customer service was so awful. Of course, we were comparing them to this dealership and they weren't even close!

TracieA

Jul 26, 2015

Every time I bring my MDX for service, I feel like the dealership has rolled out the red carpet for me. There are never any issues, and I am always completely satisfied. Never have had to come back because the problem wasn't resolved. Ryan Syberg gets it right the first time! Other companies should model their customer service department off of this dealership. My husband had a BMW that we finally sold because the customer service was so awful. Of course, we were comparing them to this dealership and they weren't even close!

mandyfox61394

Jul 24, 2015

I had talked to Dave earlier that week about the car. He kept me updated like I asked him too and was very nice. The car was waiting outside for me when i pulled up and we immidiately went on a test drive. Everyone was nuce there and treated my mother and I very well. They were not pusht but really worked towards getting me what I wanted.

MDX

Jul 24, 2015

Our first MDX purchase was 12 years ago and this experience was certainly equal to that one. I still share the deal and process from that first one with friends and neighbors and will be doing the same again. All at the dealership were friendly, helpful, and easy to work with. The deal exceeded my expectations and they have been quick to complete the pin stripping and other additions. I have purchased multiple vehicles from this dealership and expect there will be more.

awesomegirl

Jul 20, 2015

Everytime it gets easier to buy a car from here! The whole staff is top notch!

awesomegirl

Jul 20, 2015

This is my fourth car from St. Louis Acura, all four I purchased from Jacek. Although all the sales, service and other staff are fantastic, I really enjoy the car buying experience with Jacek. It keeps getting easier and easier each time and I really appreciate the no-hassle feel of the entire staff! Service is top-notch!

Kmow

Jul 14, 2015

The buying experience from start to finish was not stressful. Ryan Barker answered all our questions quickly and fairly. The entire staff was friendly and professional. We highly recommend Mungenast Acura.

jimlo1979

Jul 13, 2015

The staff were very pleasant to deal with, along with being very knowledgeable about the vehicle we were interested in purchasing. I would recommend this dealership to anyone looking for an Acura or other car in their used inventory.

Kelly R.

Jul 13, 2015

I assisted my daughter with the purchased of a pre-owned Acura. I am very familiar with the dealership having purchased vehicles there and regularly using the service department. The experience for my daughter was excellent. She had to go out of state for college two days after we agreed on a deal. The vehicle needed the rear bumper repainted. Ryan and Dave stayed on top of the progress and when we arrived, the vehicle looked great.

reyobnek

Jul 6, 2015

After trying to buy a car from one of their competitors and being totally frustrated, I turned to Mungenast Acura. I can't tell you how much easier the process was. I really appreciate how fairly I was treated and would highly recommend them.David Higbee

2015 TLX & 2016 RDX from St. Louis Acura

Jul 5, 2015

I was very fortunate to have Tom Kells walk outside and introduce himself when I showed up to walk around the lot to look at cars. I have purchased many cars over the years and from the salesman to the sales manager, finance, greeters, service technicians, everyone was friendly, helpful, very knowledgeable and just made the experience easy. There was absolutely no pressure to even buy a car. I had options of leasing and buying fully explained to me and my wife and we got the keys and looked inside every car we wanted to. As I said I've bought a lot of cars over the last 25 years and I liked the experience so much that I bought another one 30 days after the first. I had the chance to buy the second car I wanted at another dealer, sooner, but did not want to take a chance of having a bad experience. Normally I wouldn't have my car serviced at the dealer I bought it at but this is definitely the exception. I actually look forward to returning to see everyone there.

CC23

Jul 5, 2015

This is the 2nd Acura I have purchased from Mungenast. I went in simply to test drive the new models & intended to visit other dealerships to test drive other cars. I hate shopping for cars & test driving! John Biermann was so friendly & made me feel at ease and there was no pressure what so ever. I was so happy with my first Acura & they gave me a great deal on a lease so I went for it! They let me take the finance paperwork home to fill out & fax in also. It was all very convenient & hassle free! The whole experience was fabulous! I can say that their service department is great also! They want to make sure you are happy and are very customer friendly! They called me to schedule my car tutorial right away & John called me to see if I had any questions or concerns a day after I picked up the car. You can't go wrong with Acura & you really can't go wrong visiting this dealership!

Acura Owner

Jul 3, 2015

I hate to shop for cars because of the phoney games salespeople play. However, my experience with Karsten was a pleasant surprise. Karsten was very knowledgeable and made us feel at ease. After driving the Acura we fell in love with it. At the time of purchase Karsten was helpful in finding a way to ship our car to our new home in Florida. If we were staying in Illinois I would come back when I am ready for my next car.

Mmedler95

Jul 3, 2015

Karsten was extremely helpful and accommodating. He immediately connected with us at a personal level and made the purchase process enjoyable experience. It was a positive experience and our entire family goes to this dealership.

Lisa Sotes

Jul 2, 2015

We have bought 2 Acura vehicles at this dealership. Not only was the car buying experience smooth, but the service department is equally as good. When it comes to making sure our vehicles are taken care of, serviced properly, knowledge across the board, explaining issues that arise, making loaner cars available when necessary, we know we can count on them to do the right thing to help and make the process easy when our vehicles need service. Ask for Gul Khan (Service Advisor) and/or Javier Castellanos (Service Greeter). Both are friendly, cooperative, a pleasure to work with! Gul is well informed on all Acuras and has the experience to address issues that arise. They are the perfect team and we always get superior service from both of them every time.

tbrown806

Jul 1, 2015

Had the pleasure of working with both Todd Billmeyer and Jason Sherrill on the purchase of a used certified Acura. Both very knowledgeable and professional. Both took the time to make sure all my questions were answered. Never any pressure. After the purchase, I took the vehicle to my auto repair center that I had been using for many many years for previous cars, for a complete inspection. They said everything checked out perfectly!! While talking to them about the car, one of the service managers asked where I purchased it from. When I told him Mungenast Acura, he laughed and said he used to work there. He had nothing but wonderful things to say about the dealership and how much pride the staff at Mungenast takes in the certified acura program. He told me that if Mungenast had the confidence to certify this vehicle, I should be confident that I got a solid car. Love my TL SH-AWD. Thank you Todd and Jason for a great experience.

tbrown806

Jul 1, 2015

Had the pleasure of working with both Todd Billmeyer and Jason Sherrill on the purchase of a used certified Acura. Both very knowledgeable and professional. Both took the time to make sure all my questions were answered. Never any pressure. After the purchase, I took the vehicle to my auto repair center that I had been using for many many years for previous cars, for a complete inspection. They said everything checked out perfectly!! While talking to them about the car, one of the service managers asked where I purchased it from. When I told him Mungenast Acura, he laughed and said he used to work there. He had nothing but wonderful things to say about the dealership and how much pride the staff at Mungenast takes in the certified acura program. He told me that if Mungenast had the confidence to certify this vehicle, I should be confident that I got a solid car.Love my TL SH-AWD.Thank you Todd and Jason for a great experience.

Topherryan

Jul 1, 2015

Visit Karsten Becker at Mungenast Acura for the best overall car buying experience. I recently purchased my second Acura from him & will return again when it's time for my third!

2016

Jun 30, 2015

The dealership was very willing to find just the right car for us even though the had to get it from another dealer. It was even delivered sooner than expected.

Acura Fan

Jun 30, 2015

From the moment we walked in the door we were greeted by a very friendly staff. Especially the great service we received from Terry, Kelsey and Tom. They were very helpful and knowledgeable in answering all of our questions. We appreciate the whole Mungenast staff for making our first Acura lease a very pleasant experience.

Frank & Mary

Jun 29, 2015

We always receive a friendly greeting from John Luedloff and other employees when entering the service area.. If John is not available, someone always steps in to assist us. John gives exceptional customer service and goes that "extra mile" to make sure everything is taken care of for us. Would not have service done at any other Acura dealer.

tbone

Jun 29, 2015

The employees were all very professional and upfront. The transaction was completed expeditiously and with a minimum of hassle. Overall a pleasant experience. I would recommend this dealership to anyone interested in an Acura.

SMILES6

Jun 25, 2015

Brians customer service is exceptional. He is always very helpful and makes sure everything is taken care of in a timely manner. I have purchased 2 cars through Brian and the team at Mungenast; they are always very helpful and accommodating to my work schedule for both the process of the paperwork and service when its required. I am never pressured into service or a purchase I have not been comfortable with, but feel they make sure that I am well informed of what is needed and why it is needed. Brian Knowledge about cars is awesome. Keep up the GREAT work!!

C

Jun 25, 2015

The service and parts teams at Mungenast Acura are amazing! Everyone is alway so friendly and helpful. I couldn't imagine taking my car anywhere else.

rbtlx

Jun 23, 2015

The dealer worked with me to find the car and financing option that best suited my needs. it was incredibly simple and everyone at the dealership was courteous and helpful. If you are looking for a straightforward, low-stress buying situation, this is is the place to go.

asheehan

Jun 23, 2015

Jason meet us on the lot as soon as we got there and was very helpful, not pushy. We had spoke to a lot of salesman last week and we could tell we would do our business with your company with in minutes. Not only was the sales team great the fact that all vehicles were open for us to look at with out someone hovering over you made the experience that much better. My husband and I have both discussed this is where we will be buying all of our vehicles from going forward. Tom Chaney who did our financing was also amazing and was able to answer all of our questions. He was professional but friendly and really listened to what we were looking for and he made it happen.

rbtlx

Jun 23, 2015

The dealer worked with me to find the car and financing option that best suited my needs. it was incredibly simple and everyone at the dealership was courteous and helpful. If you are looking for a straightforward, low-stress buying situation, this is is the place to go.

bcrain

Jun 22, 2015

Just leased my third Acura from St. Louis Acura and couldn't be happier! Moving up from a TSX to TLX is like night and day. I thought my TSX was a great car, but now I'm completely blown away by the style, handling and all the cool extras the TLX has to offer. I was also extremely impressed (as I alway am) with the customer service I received from Karsten Becker. He was knowledgeable, helpful, enthusiastic but never pushy. It made the transition a piece of cake! I couldn't b happier and will absolutely recommend Karsten and the team at St. Louis Acura to anyone I know who might be interested in purchasing or leasing a car.

BMoore

Jun 22, 2015

Dave provided a great overall car buying experience. Very friendly, honest, and personal. The service far exceeded my expectations. The one time that he was not available, Ryan Barker, treated us the exact same with that same level of superior customer service. They both were very respectful of our time and tried to get us in and out without keeping us there all day. Tom made the financing experience very smooth as well and was extremely thorough explaining everything. I would highly recommend this dealership to anyone and plan to make future purchases with Mungenast.

fitz

Jun 22, 2015

I have purchased 4 New Acura MDX Cars from Mungenast in 8yrs. They are very professional and deliver excellent service. Great Service Department !!! Give them a shot for your next New Car.

jdonnelly1116

Jun 22, 2015

I purchased my 2008 Acura TL from this dealership about a year ago. I came in for my routine oil change only to find out I had a leak in my oil pump that was leaking into the housing and my car was a quart low on oil. I was left some time to call my husband and go find Ryan Syberg who had been taking care of me that day. I am a full time student and mother and was upset to find I couldn't afford to get my car fixed. I had purchased a warranty when I bought the car to where the leak was covered and all I had to pay was $100.00 deductible. Unfortunately, I didn't have $100.00 at the time to throw down on my car. I found Ryan and he was just about to come find me. He spoke with his boss Andrew Lisinski and explained my situation and they covered the cost of my deductible. Ryan assured me that he would get my car done by closing and had 4 men working on it so I had my car for school the next day. It wasn't about the money, it was about my family's safety and I am forever grateful for Ryan and Andrew. It warms my heart to know that there are still good people out there. Mungenast Acura will forever be my go to! Thanks Ryan and Andrew! You guys are the best!

Cheryl

Jun 21, 2015

Karsten was amazing to work with. He took the time to ensure all my questions were answered and made me feel comfortable about my choice. Karsten is personable, easy to work with, and does not make you feel pressured. He is, by far, the best car salesmen I have worked with. I have no regrets and I will be back at Mungenast for my next purchase.

joeocho8

Jun 20, 2015

I'd like to express how comfortable my experience was last Wed. was at the Mungenast/Acura dealership. From setting the appointment a week ago with Karsten Becker to being greeted by Javier Castellanos was a fantastic feeling. Javier knew what services were needed to be completed, had me in with Mr. Ellison for final review and out in a loaner within 10-15 minutes. Upon my return, the time Javier took to review the services performed and the genuine approach he represented was very comforting and I felt the customer service trust and loyalty that I can depend on this dealership to follow through with their promises from when I purchased the RDX! From start to finish, fantastic experience! I have already expressed my experience to family and friends! Thank you again!

Trina23

Jun 20, 2015

Dave was very pleasant, professional yet personal, which are not qualities of the typical car salesman. I appreciate and respect not hearing the normal sales pitch.Thank you Dave.

TL_dude

Jun 19, 2015

I always ask for John Luedloff in service, and Jeff Haberl in parts. They give excellent advice on my service needs. They are sincere and honest and I trust them. They do not oversell parts and service I do not need. My 2004 TL has 185K miles on it and is still going strong, and - as great as my car is -I attribute that more to Jeff and John than Acura! Things will go wrong on every car, but they key to a long-lasting car is doing the preventative maintenance and thinking ahead. These guys are the best in the business in guiding me through that process. A++

Yates MDX

Jun 19, 2015

Ryan Syberg did a magnificient job on handling my repairs. It was a $4000+ Repair, so quite extensive. Ryan stayed in contact with me frequently and explained any of the additional repairs needing to be done.

criticalconsumer

Jun 19, 2015

Far from the pressurized, insincere approach that is all too common at car dealerships, Dave Davis treated us like people, showed us the car in a helpful but not pushy way, and fostered a decision-making process we feel good about. He was honest enough to point out problems we didn't even notice, and then went out of his way to ensure they were fixed, all for what I think must have been a relatively low-profit sale for this dealership. Sales manager Rick Brennan also was very kind and helpful. I'd go back.

jag1638

Jun 19, 2015

When I book my car for service I am always sure to ask for John Luedloff to handle my vehicle. He is so easy to talk to and I know I can always trust his advice.

Michelle

Jun 19, 2015

Ryan Syberg is very helpful and always takes good care of us and our four cars. We would highly recommend him to anyone and always ask for him when bringing in our cars.

08TLType-S

Jun 18, 2015

I always have my car serviced by Ryan Syberg or Gul Khan and these two are the best in the business! Extremely knowledgeable and always professional! I even take my Audi I purchased used there for service. I can't see purchasing or having another vehicle serviced anywhere else except at Mungenast!

Andrea

Jun 18, 2015

We have purchased two of our vehicles from Mungenast St. Louis Acura. Brian Cook's professional service and reassuring recommendations make owning and maintaining an Acura a worry free experience!

Anne

Jun 18, 2015

I have been a customer for 7 years now and have purchased three TSX's from Mungenast. I've been very happy with all of the cars. I keep coming back not only because I love their cars, but because the service is outstanding. Gul Khan in the service department has been amazing since the first time I came in. He is not only professional and very knowledeable, but he consistently goes above and beyond to make sure I have the best experience. I feel like I can always trust Gul to advise me correctly when it comes to my cars service. Thank you for all your years of service!

battiato

Jun 18, 2015

John Luedloff helped me with service on our Acura. He was very helpful and professional and answered all of our questions. I would highly recommend your service department.

billya

Jun 18, 2015

Mungenast Acura has really been a great dealership for me. I work with John Luedloff, who is always informative and knowledgeable about what I need and what. John also gives me options about what services I need and which services can wait. Would certainly buy another car from them and use their service department. Thanks

Chris B

Jun 18, 2015

I always hated car shopping in the past. Until I bought my last car from here. Brian Cook and Jacek Kedzierski were both so helpful. Will drive the extra distance for the service!

Darkguinness 1740

Jun 18, 2015

Brian Cook is the reason I recommend Mungenast to all my friends. Brian's knowledge of my car and what needs to be done is incredible. I have bought three cars from Mungenast and the main reason is because I trust Brian and his integrity.

Dr Turk

Jun 18, 2015

John always is willing to listen to my vehicle issue and provide me the best advice for my service. I know he is busy helping others but he puts in the extra effort to make me feel like I'm his only customer. Thanks John!

HSErica

Jun 18, 2015

John Luedloff in the service department is the best; very professional, charismatic, and knowledgeable. He consistently goes out of his way to go above and beyond and I truly appreciate all the hard work he does. I can always count on John to give me the best of service.

JS7777

Jun 18, 2015

I have had what I consider exceptional service at Mungenast Acura. Brian Cook provided a comfort level in explaining needed services, cost and time involved. No surprises... finished on time and on estimate.

Larry D

Jun 18, 2015

I never had any doubts or concerns about what was going on with my car, and everything went as promised. I will be back again for anything from an oil change on up. I could not have asked for a better experience.

Rex

Jun 18, 2015

I have been a customer for over 13 yrs I have least two RL's and purchased two RL's and have been complete satisfied with the cars and service. Dealing withJohn Luedloff in the service Dept. has been great. John had taken car of me and my wife for many years and he very helpful and works hard to come up with the best solution to any problem I have.

richardlabonte

Jun 18, 2015

My wife and I have purchased 3 Acura's from Mungenast Acura since 2005. In every case we were more than pleased with our purchase experience.After our first Acura purchase, we started dealing with the service department for routine maintenance. The 'back of the house' to me is the crown jewel of this dealership. The quality of workmanship and customer service is second to none. My 'go to' service advisor, Gul Khan, always takes care of every detail with zero stress on our side. He has a rare ability to juggle multiple priorities while being totally calm. He takes amazing care of our vehicles and I never feel pushed to buy something I don't need. I trust all of his recommendations implicitly. My loyalty to the Acura brand and this dealership has a predominant weight put towards the service my wife and I receive from the service department. Can't recommend Gul and the Mungenast service team high enough.

RiiZo

Jun 18, 2015

The beat place i have ever gone for my vehicke to get serviced. Each time i go there they are prompt, they inform me exactly what needs to be done and aleays give great deals. All the staff is very nice, especially the great gentlemen whom Is my service advisor Gul Khan.

Scott

Jun 18, 2015

I have been taking my cars here for over 10 years and Ryan is extremely knowledgeable and dependable. Ryan is the best, thanks for all your years of service!

Shoecrazy

Jun 18, 2015

Mungenast never wavers in its ability to provide first class service. The dealership prides its service department on professionalism and customer satisfaction. Gul Khan has consistently gone above and beyond to ensure my experiences in service were pleasant and satisfactory.

Tim

Jun 18, 2015

I recently relocated to St. Louis from Chicago and needed to find a service center for my car. After reading several online reviews, I decided to give Mungenast a try. When I got there, I was greeted by John Luedloff and he couldn't have been more helpful. He went the extra mile in giving me advice and took time to understand my schedule for the day.I can't recommend John and Mungenast enough as their service was exceptional and the cost was much lower than what I had anticipated based on conversations with others that had similar work done....equally as important is that they had me back on the road when they promised.Tim

TriPod

Jun 18, 2015

I've been going to this dealership for service for several years now, John Luedloff has always been an excellent person to work with. He is professional, helpful and treats people with respect. He always makes sure my Civic is in the best shape it can be.

TSX Driver

Jun 18, 2015

John Luedloff is the reason why I bring my TSX to St Louis Acura for service.He is fantastic! He always gets me in at my convenience!Thanks Again Johnny Boy!!

RSX Type-S

Jun 17, 2015

Ryan Syberg is Fabulous! Ive had my car for over 9 years now and if it wasnt for Ryan I probably would have traded it in. There havent been any major problems with the car itself, just the regular maintenance and minor mishaps, but when I first bought my car I had other service advisors and didnt feel the respect that Ryan provides. Hes very personable and professional at the same time. I will be looking for a new car next spring and will consider another Acura very carefully.

Saqibhkhan1

Jun 17, 2015

Gul Khan is the best I have seen the this business. He makes everything super easy to understand and delivers on his word! He is the person I see when I go to this dealership!

stancyg

Jun 17, 2015

I took my car in to get fixed for a recall and he made every thing easy. I was in and out in 5 minutes. He gave me a loaner car to use while my vehicle was getting fixed. I would highly recommend his service he is very approachable and a straight forward sales person. As a person in the medical field I value customer service a lot. It can make or break a relationship, however Mr. Khan established a good relationship with me from the beginning and earned my trust. If I buy a new car from this dealership I will buy it through Mr. Khan.

stchas

Jun 17, 2015

Gul Khan always treats me like I'm the most important customer (like he would do with all of his customers, I'm sure). He goes out of his way to take care of my service needs. I highly recommend working with Gul and Mungenast Acura.

Viperboy

Jun 17, 2015

I've purchased a couple of cars from Mungenast St. Louis Acura since 2000. Even though I bought only 2 cars there over the past 15 years, the incredible no hassle, friendly, personalized, honest and prompt service is what kept me coming back.It's been about 10 or 11 years since I was first a service client of John Luedloff. We hit it off immediately. I was so blown away that he put me in a very nice "loaner" Acura because my service would be at least half a day. The gas was even on them. Pretty sweet.Around 2008, I asked John if Mungenast could service other makes of cars. He said "Absolutely. And if we can't, I'll let you know up front". I stopped going to a Dodge dealership around 2009 to start having regular maintenance and detailing work done on a 2006 Viper I bought new. Only one time did John get back to me and say "We really shouldn't touch this one Kurt".Even if you don't by from them, going to Mungenast for your service needs is worth it. The facility is a "lean", world class operation. You get what you pay for!Kurt S.

CarguyFR150

Jun 17, 2015

I cannot imagine my experience to be anywhere near as memorable without the help of John Luedloff and his experienced team of mechanics. We are a very loyal family to Dave Mungenast Acura and it is easy to say that John Luedloff has become more than just our car expert but rather has become apart of our family. He is quick to ask about how everyone in the family is doing when ever we come in for maintenance, and whenever something happens Mr. Luedloff is quick to respond with any questions or concerns we have about our vehicles. Even when we we are out of town and have car troubles we can call John and see what his suggestions would be and where we should take our vehicle to get it fixed. We have never had any issues that couldn't be resolved and I believe that John was a major factor of this. If I could give him a 6th star then I absolutely would!!! Thanks to his excellent service we have become Life Long customers to the Mungenast family name and look forward to seeing John Luedloff for all future car needs!!!

dtrost

Jun 17, 2015

I would recommend this dealership for all types of makes and models I do not own an acura and they have always been very helpful on servicing and inspecting my 2 pickups. They always seem to have the time for me and or very friendly. I go out my way to have Mungenast service my vehicles considering I live in Arnold

james pollock

Jun 17, 2015

I give John Luedloff a 5 star rating. He is friendly, honest, and cares about giving me good service for my car. He goes out of his way to tell me what I need and what I dont need for any parts or service. If a technician says he recommends something, John will be honest and let me know if I can wait for this particular part or must I get the service now. Thanks John.

Acuraguy60

Jun 17, 2015

I have been dealing with St. Louis Acura for the past five years, they are a fantastic dealer, offering the best service in town. I always work with John Luedloff, he is professional, courteous and knowledgeable on the product .I trust him because he always offers the best price and the most current coupons when applicable. Keep up the good work!

ajb122

Jun 17, 2015

My wife and I have had problems with other dealers trustworthiness in the past so we decided to to try Mungenast after a friend had a good experience. John Luedloff did an excellent job explaining what we needed and why, and totally put us at ease that they would be able to take care of it. My service was completed on time and for the exact cost we were quoted! I have never had a better experience. Thanks John!

AJS

Jun 17, 2015

I worked with John Luedloff as I was having issues with my car. He quoted me a price and time frame on how long the vehicle would need to be in the shop in order to get fixed. He was able to fix my car for the price he quoted and even got the job done faster than he quoted. He was very professional and knowledgeable. I will definitely be back!

alb1504

Jun 17, 2015

John Luedloff is a true professional. He was extremely patient and went above expectations when I was at Mungenast having my vehicle serviced. He made sure I was informed every step of the way and understood what was going on. I would highly recommend using John Luedloff's team at Mungenast St. Louis Acura for all of your car service needs.

alexgw210

Jun 17, 2015

upon arriving at my destination in St Louis my transmission of my Acura had went out on me. I contacted the service department at Mungenast Acura and spoke with John Luedloff, he got me contacted with a towing company and arranged for all my repairs to my vehicle. He then got me set up with a courtesy vehicle and provided nothing but outstanding service. Because of my experience with him would justify my decision to buy another Acura.

CarguyFR150

Jun 17, 2015

I cannot imagine my experience to be anywhere near as memorable without the help of John Luedloff and his experienced team of mechanics. We are a very loyal family to Dave Mungenast Acura and it is easy to say that John Luedloff has become more than just our car expert but rather has become apart of our family. He is quick to ask about how everyone in the family is doing when ever we come in for maintenance, and whenever something happens Mr. Luedloff is quick to respond with any questions or concerns we have about our vehicles. Even when we we are out of town and have car troubles we can call John and see what his suggestions would be and where we should take our vehicle to get it fixed. We have never had any issues that couldn't be resolved and I believe that John was a major factor of this. If I could give him a 6th star then I absolutely would!!! Thanks to his excellent service we have become Life Long customers to the Mungenast family name and look forward to seeing John Luedloff for all future car needs!!!

chuff

Jun 17, 2015

We have taken our vehicles to Mungenast for service for 5 years. We have had nothing but Great Service every visit. I highly recommend their service department.

conleche

Jun 17, 2015

Gul Khan at Mungenast St Louis Acura is an amazing service advisor. He makes sure each and every customer is taken care of with genuine care and assistance. I recommend him for anyone looking for a great experience with servicing their vehicle.

David F

Jun 17, 2015

I always deal with John Luedloff everytime I am in. He always goes out of his way to make sure I am taken care of and my car is in top shape.

Debbie D.

Jun 17, 2015

We highly recomment John Luedloff of Mungenast St. Louis Acura for all your service needs. He is very honest, extremely trustworthy and goes far and above what your normal service provider does for you. You cannot go wrong in going to John. He talks in lanquage you can understand. Women - Pay attention here - Do you feel like sometimes dealerships talk down to you or you don't know what you are talking about? Not John! He treats you like you deserve to be treated with respect and totally takes care of your service 100%. Men - do you want to send the women in your life like your daughter, wife and mother to go to a dealership service center where they will be treated fairly and with someone you can trust? And you for that also! Then JOHN LUEDLOFF is the one to go to. Give him a try and I guarentee you will never go anywhere else. We never write recommendations but John has made such a impression on us. Congratulations Mungenast for having in your employement and service department someone like John!

DrC

Jun 17, 2015

I have gone through 7 Acura autos since 2000 to 2011. They all came to DM. These guys do an incredible job of taking care of the car and the customer . I bought all those cars just because their after sales service is at such a superlative level. My main man there in all the years has always been John Luedloff. He makes the experience SPECIAL. Besides the Acura autos John has looked after everything for me, from the humble Hyundai Elantra to my 100K Jaguar XJ8 for oil changes , detailing , cracked windscreens ,scratches , dents and just about every kind of auto emergency imagineableJohn is courteous, prompt,quick to the rescue . Always had a loaner. Always kept me updated on the car. Mr Luedloff performs above and beyond any reasonable expectations. He is a real assest to the Dave Mungenast team at Acura.

dtrost

Jun 17, 2015

I would recommend this dealership for all types of makes and models I do not own an acura and they have always been very helpful on servicing and inspecting my 2 pickups. They always seem to have the time for me and or very friendly. I go out my way to have Mungenast service my vehicles considering I live in Arnold.

egiff0612

Jun 17, 2015

I've brought my vehicles into this dealership several times for service and always appreciate the consistent customer services from John Luedloff. That consistency of care is the reason I return!!!!

Flangrial

Jun 17, 2015

This dealership knows how to treat customers. Gul khan makes recommendations based on my vehicles needs and my budget. I recommend anyone to come here. They are the best

GHuff

Jun 17, 2015

It used to be that having a car serviced was one of the most stressful events in my life. Since I have started bringing my car to STL Acura, all of my stresses have been relieved. John Luedloff has a way of working with the customer that puts them and ease. He always makes sure that you understand exactly what needs to be done and why. He always has a smile on his face and is always a pleasure to work with. As long as John is around, I will never take my cars anywhere else.

Happy car guy

Jun 17, 2015

Mungenast Acura brings the car service experience to the next level. Other than the great service you receive, they have loaner vehicles to use while your vehicle is being serviced. Convience and time is key these days and this business makes it very easy. I would highly recommend Ryan Syberg and St.louis Acura to anyone looking for a great service experience!

HarryH

Jun 17, 2015

I had my TL serviced and repaired with John Luedloff, and it went perfect!! He was very professional, kept me informed, and followed up exactly how i asked him to. What i thought was a huge issue turned out to be a little nothing. Could not have been happier! I will be taking all my cars to John at St. Louis Acura from here on out. Great job!!

Jaime

Jun 17, 2015

John Luedloff was a total professional and went way beyond my expectations of customer service. I would highly recommend Mungenast and John, they truly do make customer service their number one priority .

Javrk

Jun 17, 2015

I always see Gul Khan to work on my car, he's the best around. You can trust him to get the job done right ! I would recommend him to everyone.

jennahenderson

Jun 17, 2015

I received amazing service when I went to this dealership. I would highly recommend this dealership as they have great customer service and very friendly and well priced.

JJvan

Jun 17, 2015

I know that my car is in good hands when I drop my car off with Gul. His quality and attention to detail always is a priority when he puts our vehicles into service.

JP

Jun 17, 2015

The service John Luedloff provided was wonderful in my time of distress. He was understanding of my situation, and helped me in a timely matter, John was very professional. and kept me informed every step of the way. Thanks you John for all your help!

juliemt10

Jun 17, 2015

We have two Acura Mdx's and the service at Mungenast STL Acura has been consistently excellent, fair and proactive. I especially recommend John Leudloff as a service manager/consultant. He is very trustworthy and has helped guide my service decisions over the years. Not to mention that he offers outstanding personal treatment. Thanks for prolonging the life of our cars!

katieek7

Jun 17, 2015

The service at Mungenast always exceeds my expectations! Everyone is very friendly, professional and efficient. John Luedloff has been the most helpful and is always taking care of his customers :)

kcollop1

Jun 17, 2015

I give John Luedloff a 5 star rating. He is friendly, honest, and cares about giving me good service for my car. He goes out of his way to tell me what I need and what I dont need for any parts or service. If a technician says he recommends something, John will be honest and let me know if I can wait for this particular part or must I get the service now. Thanks John.

Kelly R.

Jun 17, 2015

Gul Khan of St. Louis Acura is the best service adviser in the business. I highly recommend him. Gul's focus on customer service results in an overall great experience at every visit. He does a great job of communicating what services are needed, what services can wait and "the why" behind his recommendations. I schedule service only when he is available. I take all of my vehicles to the dealership for service, not just my Acura. Ask for him when you need your vehicle serviced. You will receive outstanding customer service!!

Mark

Jun 17, 2015

John is one that stands alone. His get it done attitude keeps me coming back. As an out of town owner it's great to know service work will be completed in a professional and timely manner

play18

Jun 17, 2015

I have two Acura vehicles, and I can always count on reliable, trustworthy professional customer service from the staff at St. Louis Acura. In particular Ryan Syberg has been extremely helpful and understanding when orchestrating the necessary service on my 2009 MDX with over 100K miles on it so that I am confident my vehicle is in top running order. Ryan is truly a customer service "professional" with the knowledge that you can count on, thank you.

reddogrbi

Jun 17, 2015

Mungenast is out of my way and bit of an inconvenience from where I live (Florissant). However, I had a warning light come on while I was near the dealership so I dropped in without an appointment to see what they could do. They were busy but, Mr. Luedloff got me right in and back on the road. I appreciate their effort and no hassle approach to customer service so much that I WILL be going out of my way to have my service done with John and Mungenast. Thanks John!

Blondie

Jun 16, 2015

Ryan Syberg rocks!! No one enjoys having their car serviced, but Ryan makes it easy. He is attentive, generous and outgoing. I always felt like my car was his only project for the day. I highly recommend this dealership.

happycustomer

Jun 16, 2015

David Greundler is one of their 2 internet used car salesmen and he got me exactly what I was looking for. Couldn't be happier.

Bandman

Jun 16, 2015

My first experience with Mungenast was terrific! Jason Sherrill was very professional and informative, and we worked out a deal without stress or pressure. He answered all of our questions, gave us the opportunity to drive the car for as long as we wanted, and made us feel welcome from beginning to end.

blondie

Jun 16, 2015

Ryan Syberg rocks!! No one enjoys having their car serviced, but Ryan makes it easy. He is attentive, generous and outgoing. I always felt like my car was his only project for the day. I highly recommend.

happycustomer

Jun 16, 2015

David Greundler is one of their 2 internet used car salesmen and he got me exactly what I was looking for. Couldn't be happier.

jessh

Jun 16, 2015

My husband and I have been thinking of getting a new car for a long time. We have talked to many dealers. Rick Brennan and Karsten Becker were exceptional at their jobs. Each man was knowledgeable and efficient. They followed through with what they offered and we had an amazing experience working with them.

mamacesto

Jun 16, 2015

I have been taking my 2012 Acura TL to this dealership for service since I purchased it 3 years ago. I completely trust my service advisor to recommend only those services that are needed. Another huge thing is I'm able to get a loaner car when having my car serviced. For these reasons, and more, I keep coming back.

sj123

Jun 16, 2015

The service department at St. Louis Acura is top notch! Ryan Syberg is kind, professional and so easy to work with! He has helped us on numerous occasions with our Acura and I ask for him each time we call to make an appointment.

Tsquared

Jun 16, 2015

This place is the best! Ryan Syberg always treats us like family and the service is impecable ! I would recommend this dealership to anyone and everyone!

Bill

Jun 15, 2015

My experience was truly professional. Karsten was a pro. He suggested I go to the Costco dealership to make sure I had the best price. I probably could have saved a few dollars but the experience was top notch. Once you deal with Karsten you will want to go back. He did not pressure me and made me feel like I was his only customer. He will be my salesman for life!

carchick

Jun 15, 2015

Excellent customer service! I have been dealing with Mungenast for 10+ years and they just keep getting better! I always deal with Ryan and he always takes care of my problem!

Girlscar

Jun 15, 2015

I have been taking my vehicle to mungenast for years! The people are great and the facility is clean and comforting. This place is top notch and their personnel is second to none. I would recommend Mungenast to anyone!! Ryan Syberg is usually my service representative and he always makes sure I'm taking care of.

ARNEY

Jun 14, 2015

I choose Mungenast over Frank Leta because of the personnel I had met . Through sales . the finance and the technical instructor of my purchase in 2013 , they were the most professional and nicest group of individuals I have EVER met , at ANY dealership . Once purchased , you then deal with the service employees . In my first dealing with service , I was introduced to Ryan Syberg . With his personality and good humor , I found him to handle himself in a most professional manner . So much did he impress me , I prefer to deal with him when having my vehicle serviced ( This does not mean that the other service personnel are un-professional , the ENTIRE dealership is very professional and personable . Just stroll anywhere in the dealership and you feel like they're your family ) I am kept informed of all aspects of the serving , as well of any non-service items . ( vehicle registration due next month ) I know I made the right Dealership choice !!!!!!

Autojobk

Jun 13, 2015

I have always had my Acura serviced at mungenast because they show they care about me & my car. Just recently, I had Ryan Syberg help me.. He got me in & out quickly & efficiently & took the time to answer questions & give explanations. He made the whole process a very pleasant experience one that will keep me going back to Mungenast for future service to my car.

Baker707

Jun 13, 2015

I always get excellent service and service advice from Brian Cook and Ryan Syberg. They're friendly, attentive and answer all of my extra questions. Plus, they don't push me to get service that I don't absolutely need. I've been a Mungenast customer for 5-6 years and it's a first-class operation.

Boyer Fleet

Jun 13, 2015

We currently own 5 Acura products. My kids are hard on them and my wife always drives the newest in the fleet. I do my own oil changes and filters and general maintenance. Kevin in parts always has time to listen and steer me in the right direction. Most of the time the parts are in stock. Brian is the always on top of recalls and lets me know where to invest to keep the longevity. I refer to them all the time.After 2 chev. surburbans and 2 transmissions (no towing) and no support from GM, I'm glad I found the Mungenast acura dealership.My daughter is now in Dallas and enjoys the same type relationship with the dealer there.You can't go wrong. Management is around to resolve any issues.Keep up the good work.

Cland3298

Jun 13, 2015

The deakership and salesmen were great they really took care of me made rhe experince simple. I recommend this dealership to anyone and look forward to future purchases from them thank you and keep up the great work

Ross & Jackie

Jun 13, 2015

We have been a customer of St Louis Acura since 1988. We have always had excellent service. They make it very convenient to schedule service appointments that work for me. The few times I just showed up because I needed service asap they still took care of me with a smile & a snack.Brian Cook is one of the most professional & kind service persons I have ever dealt with. He is always very kind & respectful to my entire family & my Grand-kids think he great.Brian always takes the time to let me know exactly what is wrong with my care & never pushes me to by services that are not necessary. I feel very confident I am dealing with a very honest company. We are definitely purchasing our next care for St. Louis Acura.

Vicki1622

Jun 13, 2015

I have been extremely impressed with the service at Mungenast. Coming from Plaza Motors, it was a refreshing breath of fresh air that the service folks were friendly, open and accomodating.

Sold on Acura

Jun 12, 2015

We own only Acura and Honda vehicles and have for several years. We wouldn't consider having them serviced anywhere else but at Mungenast with Ryan Syberg. Ryan has always gone above and beyond our expectations in servicing our vehicles in a timely, cost effective and professional manner.

jareames

Jun 12, 2015

We had been looking for a specific used Honda accord and we noticed that Mungenast St Louis Acura had a couple of their lot. So we emailed and David Gruendler responded quickly and helped set up an appointment with our eventual salesman, Ryan Barker. Both were great and very professional. We never felt pressured at all. Would highly recommend St Louis Acura!

MIchael

Jun 12, 2015

I have owned 2 RLs, my daughter drives a MDX, my son has an Accord and my wife drives a Lexus RX330. All of the cars get services at Mungenast Acura. There is no way anyone else will touch my cars. Ryan Syberg always goes above and beyond his responsibilities to take care of me. The professionalism he provides should set the standard for everyone in the automotive industry. Ryan is teamed up with Steve Moss. Steve is brilliant and talented in diagnosing along with making sure my cars are 100%.Between the two teaming up my first RL I sold it with 330,000 miles and it. It's still running! and my current RL has 190,000 miles on it and I hoping to hit 400,000+! Why would I go anywhere else.

pjb7

Jun 12, 2015

We were at the end of a three year lease on an MDX. It was the first time we had leased a vehicle. Ryan Barker had contacted me several months before the lease was to expire to talk about trade-in and other options. We waited until the end of the lease term and Ryan got everything ready for a swap of vehicles and a new lease in about an hour - and that included test driving and learning the features on the new model. The only hold up was that the dealership did not have the color we wanted in stock. We met with Ryan on Saturday afternoon and on Monday he called and said the exact model we wanted was ready. We came in and signed the lease and were on our way. It could not have been any easier. Would definitely recommend Mungenast Acura for a lease or purchase. No gimmicks, no games. Good, honest service.

CLYNN

Jun 11, 2015

The service department at Mungenast Acura truly is top of the line. Every vehicle I've gotten serviced, I've requested the help of Ryan Syberg. He is the standard by which excellence should be measured within his profession...& he always gets you in & out in a timely manner with the utmost efficiency. The service department alone ensures that I will continue to buy Acuras in the future. They're friendly, they do great work, & they're reasonably priced. I would recommend Mungenast Acura to anyone skeptical on purchasing a vehicle or getting it serviced.

DMurray

Jun 11, 2015

The team at Mungenast Acura made my experience feel exactly how car buying should feel. They were respectful and low pressure, and the process felt more like a professional discussion than a car sale. Highly recommend!

Family of 4

Jun 11, 2015

We always recommend Ryan Syberg as our service provider. We have been Acura owners for over 8 years and have always been pleased with the service he provides for our vehicle.

maureen

Jun 11, 2015

I had a light go on my dashboard saying that one of my tires had trouble. I called Mungenast Acura and they got me in to the shop in 15 minutes. They did some troubleshooting and found out I had a nail in the tire and promptly fixed it. This was great service since we were leaving for vacation the next day and had to have the car in working condition. Thank you Ryan!Maureen Berosky

soccer

Jun 11, 2015

Ryan Syberg and the entire Mungenast Service department have always gone above and beyond for me and my Acura. I purchased the vehicle due to its reputation but I will return to Mungenast for there on going desire to exceed my expectations as a customer. I would recommend Mungenast to everyone looking for a great car and even better service!

THE ACURA OWNER

Jun 10, 2015

As a long term Acura owner--Legend, Legend, TL, TL, RL and now an MDX, I am pretty much sold on Acura. Great value, dependable, stylish, and built to last! I've worked with Terry Kuelker for the purchase of several of my Acuras and have always appreciated his knowledge and forthrightness. For over 20 years I've been a customer of the dealership for both service and sales. Highly recommend!

traveler

Jun 10, 2015

We just purchased our sixth Acura, our third from Mungenast. We have dealt with Karsten Becker on each of those three purchases. Even though we had done our research and had a good idea of what we wanted, Karsten assured us of our choices by reviewing several pros and cons and making sure we were aware of recent changes. Tom Chaney was equally helpful on the financial side. And Meredith Chaney did a great job of showing us how to use the new features on our MDX, answering our questions, and making us feel more than welcome to call if we have future questions. We know from past experiences that the up-front-sales team at Mungenast is backed up by an equally friendly and competent service team.

VP POSTMASTER KATHLEEN

Jun 10, 2015

Arriving Wednesday June 3rd 2015, stressed and in need if a dependable car. Tom Kells welcomed both me and my husband on the car lot. I explained what I needed and Tom delivered. We had three vehicles picked out with in the first 25 minutes from our arrival. I test drove all of them. We returned the 4th, 5th, and on the 6th of June I purchased the Acura TL. Tom Kells answered all our question and explained in a very kind and professional manner the differences between the vehicles. We were so pleased with the experience we decided to buy a second vehicle Nissan Altima the same day. Tom your the best. Tim Sampson the Finance Manger made the finance part of the transaction enjoyable as well. No one likes spending money when your on a budget. Thanks for being so pleasant. Abby Carpenter and her smile was wonderful at explaining all the freatures of my Acura TL. Abby knew the vehicle very well and took all the worry away. Thanks! The follow up the next Tuesday with Brian Cook and Tom Kells again was great as well, when they opened my car door for me they addressed me by name, which is very good Customer Service. Thank you all for such a wonderful experience, The Perfect Experience!

Joebaldheadedgranny

Jun 10, 2015

I stopped into the Acura dealer on my way to lease another brand's car, just to take a peek at one of their sedans. Jason Sherrill introduced himself and went on a test drive with me. He really knows his stuff- a genuine car guy, which I really appreciate. He made sure I considered the needs of my wife, who wasn't present, so I switched gears and decided to lease the RDX. Later, Jason picked me up at the airport so I could return my rental and drove me back to the dealership to take delivery after handling the paperwork with Tim in Finance. All of this was very pleasant and conducted in plain English. I'm glad I took the lost key protection since I know the new smartkeys cost a small fortune to replace. I feel like I got a great, reliable vehicle for the right price. Meredith did a great job helping me dial in all the gadgetry (seat memory, synch phones, garage opener, etc.) and I'm altogether pleased with the whole combination of consulting and service. Nice job and thank you!

LA Dreamer

Jun 10, 2015

I have been out of the car market for over a decade. My wife needed a car so we went shopping. When it was all said and done we both drove away in ( our new ) cars. Toms Kells helpful, no pressure, and patient approach kept me interested and kept me from fleeing the scene.Tom insisted we take the cars home and see how they fit. He worked with us regarding my wife's trade-in that by the way would have to be towed in, which they did, AFTER the sale.As far as car salesmen go Tom raises the bar and I would recommend him to anyone.Overall the experience was light hearted and enjoyable yes I said enjoyable. My wife and I even got a kick out of the finance manager Tim Sampson who blended humor with the finance (very hard to do).My wife returned her car to have window tinting applied. When she arrived they waved her in said Welcome Mrs. Bl--- as if they were expecting her.. I thought you only got that kind of treatment at a Rolls Royce dealer.

Civic EX-L

Jun 9, 2015

I worked with Terry Kuelker to buy my first vehicle! I bought a Honda Civic EX-L and I love it. Terry was very helpful and patient with my first vehicle purchase. The process was stress free and I credit that to Terry's highly polished personal skills. Terry did a fantastic job in answering all the questions I had about the vehicle and the process. He is in the top tier when it comes to respecting his customers and making it a pleasant experience for both parties. I also got the pleasure of working with Tom Chaney as well. He is very professional in his analysis. Tom does a great job explaining all of the financials behind the vehicle. Tom is very transparent as well, which is an extraordinary attribute not seen at many dealerships. I would give Terry and Tom my highest recommendations for any future car buyer.

The ArtMan

Jun 9, 2015

I bought a new car, so of course the car was excellent. That could (and should) happen at any dealership. What made this experience different was the staff. The sales rep, Yacek, was really helpful. He was very patient with our questions, and he fully answered all of the questions we had as well as several that we hadn't thought to ask. He was very comfortable to talk with. It really felt like sitting there exploring the pros and cons of various vehicles, accessory options, financing options and long term care with my brother instead of with an employee. My wife and I are thrilled with the deal we received. We bought our first Acura here six years ago, and we will come back here for our next vehicle, as well. Everything about St. Louis Acura is top shelf.

Steve Karrasch

Jun 8, 2015

Tom Kells was very helpful and easy to work with. Enjoyed the experience of buying my Acura MDX. They took time to answer all my questions and were very customer focused.

slatermatt

Jun 4, 2015

No hassle luxury car buying - suited my needs completely. Ryan Barker was outstanding to deal with. Explained all features with honesty - both positive and negative. Very efficient process.

Jeffacura

Jun 3, 2015

I have purchased 2 cars from mungenast, and my parents and brothers have purchased 4 cars from them. Karsten always gives us a great deal, and the cars are always great! Karsten is always great to us! Tom did a great job to get us financing!

SES10681

Jun 2, 2015

Tom Kells and the staff at St. Louis Acura were great to work with. They were friendly and knowledgeable. They took time to answer all questions that I had. They were wonderful to work with. I did not feel any pressure to buy. Mr. Kells was fantastic in making time for me, even though he was busy at assisting other clients. Kelsea was also very helpful in the tutorial portion of learning how to use my new Acura. Overall, a very pleasant experience.

SES10681

Jun 2, 2015

Tom Kells and the staff at St. Louis Acura were great to work with. They were friendly and knowledgeable. They took time to answer all questions that I had. They were wonderful to work with. I did not feel any pressure to buy. Mr. Kells was fantastic in making time for me, even though he was busy at assisting other clients. Kelsea was also very helpful in the tutorial portion of learning how to use my new Acura. Overall, a very pleasant experience.

4knicks

Jun 1, 2015

Karsten was not pushy. He is an exceptional listener. We wanted to look at 2 cars. By the time we got back with the 1st one he had the 2nd one waiting for us. That saved us a lot of time. He was also very easy to talk to and even stayed late to complete the deal.

bric

May 28, 2015

I have leased multiple vehicles from Karsten Becker at St. Louis Acura. Karsten is knowledgeable, courtesy, responsive and professional. I have been thoroughly satisfied with each leasing experience.

bric

May 28, 2015

I have leased multiple vehicles from Karsten Becker at St. Louis Acura. Karsten is knowledgeable, courtesy, responsive and professional. I have been thoroughly satisfied with each leasing experience.

stw5

May 28, 2015

This was the third Acura we have purchased from Karsten Becker and Mungenast. Dealing with Karstenwas good experience. He made sure that each step of the purchase process was seamless. I recommend Karsten Becker when you need a vehicle. He will be the person we go to for our next auto.

kv1

May 27, 2015

I have leased a number of vehicles from Karsten Becker at St. Louis Acura and have always had a very positive experience. The service is professional, efficient and courteous. I am very happy with my recent lease of a 2016 Acura MDX and highly recommended Karsten and St. Louis Acura.

rblanchard-baker

May 27, 2015

Karsten Becker at Munganast Acura St. Louis is the BEST salesman. He is kind and professional. Munganast Acura does awesome business. Im a Lifetime Customer.

Redoctober

May 26, 2015

Karsten Becker does an excellent job working with people and helping them figure out exactly what they want without being pushy. Would recommend him to anyone.

Pspanos

May 25, 2015

The sales rep Karsten noticed my dents on the existing accura and suggested we talk with service to see which dents were covered on my ding policy. I had been to five dealerships. The front greeter was actually actively helpful instead of just a hello. Karsten had a very a accomodating disposition.

RedAcura

May 24, 2015

Staff was very knowledgeable and personable during my purchase. Gave me various choices and options to choose from and answered my numerous questions. Would recommend Steve to my friends. Thanks to Tony for all of this help.

EBrucker

May 18, 2015

Horrible experience selling car to them. I had an agreement to sell my TL. I called on Tuesday to let salesman know I'd be in on Friday to sign title and hand over keys. Showed up with my wife on Friday afternoon. Signed all paperwork and gave them the keys. Was then told that I would not be able to get a check until Monday. Was purchasing a truck from another dealership on Saturday and using the sale of TL as a down payment. We were told the manager had just left and a no one would be able to sign a check until Monday. I gave 4 days notice of when I'd be in. Even game an hour window of the time I would be in. There is no reason a check could not have been prepared and waiting. Been satisfied customer for 13 years. Will not do business with again. Went to Frank Leta Acura and received a check that night. Wonderful experience at that dealership.

2015RDX

Apr 23, 2015

This was the easiest car purchase I've ever had, and was absolutely perfect from front to back. Karsten Becker was our salesperson, and he was perfect.

sandy

Apr 23, 2015

Been dealing with Mungenast and Terry Kuelker for almost 20 years. It's been a wonderful relationship. The Mungenast team is terrific. Their customer service is superb. The staff goes overboard in their effort to satisfy customers.

Robert_MDX

Apr 17, 2015

My sales rep, John Biermann, has provided an excellent Purchasing / Lease and service experience over the many years that I have been coming to Acura, Which keeps us coming back. Thanks John from Robert and Desiree

Judy

Apr 12, 2015

My experience choosing and purchasing my new Acura ILX exceeded my expectations. Karsten Becker epitomizes the Mungenast goals. He is professional, courteous, thoughtful, and extremely well-versed in his product...in this case "my" Acura ILX. He made sure that I was completely satisfied with the vehicle I chose, and at no time did I feel pressured to make a decision. I appreciated that very much. Karsten followed up with phone calls and made himself available for any questions or concerns. My only regret? I regret that we hadn't met Karsten sooner! He is an asset to the Mungenast Team. Thanks, Karsten, for making my new car purchase such a wonderful experience!

Stacy

Apr 9, 2015

Jason Sherrill was wonderful to work with when purchasing my TSX. I had many questions being a first time Acura buyer and he was very patient and made the experience very smooth. I love my car and Jason has been very prompt to answering my questions even after purchasing my car. I would highly recommend asking for Jason when buying a car at St. Louis Acura!

Stacey Babb

Mar 31, 2015

The team at Mungenast was fantastic to work with. Karsten my sales rep made sure my car was ready to go at my scheduled pick up time. Additionally he had the body shop fix a few small marks on the door. The body shop did a fantastic job even getting some small scratches that I didn't mention. As I drove away, I notice the car was spotless and they even filled my tank! I have bought several used cars over the past 10 years and this was by far my best experience. I highly recommend bying a car from Karsten and the team at Mungenast!

Stacey Babb

Mar 31, 2015

The team at Mungenast was fantastic to work with. Karsten my sales rep made sure my car was ready to go at my scheduled pick up time. Additionally he had the body shop fix a few small marks on the door. The body shop did a fantastic job even getting some small scratches that I didn't mention. As I drove away, I notice the car was spotless and they even filled my tank! I have bought several used cars over the past 10 years and this was by far my best experience. I highly recommend bying a car from Karsten and the team at Mungenast!

Alicia

Mar 30, 2015

Trading in my TSX for my new RDX was a smooth and easy process. I enjoyed working with Karsten and I love my new car!

Chris

Mar 22, 2015

I had a terrific experience with Karsten Becker and the staff at St. Louis Acura. They are very friendly, respectful of your time, and made the process quite enjoyable. Quite frankly I can't say it could have gone any better!!

Happy GG-Ma

Mar 11, 2015

We were treated kindly, fairly, and professionally by Jacek, Tony, Tom and Abby! Each contributed to making this our best car experience ever! I can't say enough about the quality experience and treatment we received! And to everyone we encountered, your kind word, warm hello, genuine smile, or "Hey, can I get you anything?" certainly engendered a sense that we were important and mattered and that customer service is alive and well at Mungenast! Thanks to all of you for making this such a great experience and to Abby, thank you for your patience with this not-so-tech-savvy great-grandma!

Kathy

Mar 11, 2015

We were treated kindly, fairly, and professionally by Jacek, Tony, Tom and Abby! Each contributed to making this our best car experience ever! I can't say enough about the quality experience and treatment we received! And to everyone we encountered, your kind word, warm hello, genuine smile, or "Hey, can I get you anything?" certainly engendered a sense that we were important and mattered and that customer service is alive and well at Mungenast! Thanks to all of you for making this such a great experience and to Abby, thank you for your patience with this not-so-tech-savvy great-greandma!

messi6

Mar 9, 2015

I received excellent service from Ryan Barker on 3/7/15. I had a couple of rotten experiences at other places, and it was so nice to find someone who treated me well. As a woman, I have found that many salesMEN were not willing to take me serisouly, nor did they expect me to know what I was doing. All of the staff at Mungenast Acura were really friendly to me. Ryan was amazing. He was very nice, friendly, low-pressure, and to the point. I really appreciate his effort to get me the car I wanted at a good price. Oh, and I love my new car!! Thanks!!!

shandley

Mar 6, 2015

After spending several horrible hours in wretched used car dealerships where the priority was using tricky tactics to maintain my attention and buy a car at all costs, it was refreshing to set foot in Mungenast St. Louis Acura. I was immediately greeted by Karsten Becker who treated me like an actual human being. His approach was friendly, and more importantly, genuine.It is easy to get frustrated when buying a car. Car dealerships have too long of a history of running "the hustle" to do whatever they can to make sure you walk out with a car. If they only realized, that if they adopted the tactic of Karsten and everyone else I interacted with at Mungenast they would actually do much better and make the entire car purchasing experience much more pleasant for themselves and the buyer.

sjr8883

Mar 4, 2015

Purchasing this vehicle from Jason was by far the easiest online purchase I have ever made. He and his team took care of everything before I even showed up. I would definitely recommend this dealer.

mariejenboehm

Feb 26, 2015

I had a great experience buying our car so much that we are going back this weekend to trade my husbands car in. Tom was nice too!

Joe

Feb 19, 2015

David is a very professional salesman with a great sense of humor which is important in making one feel comfortable while making a big purchase decision. Would highly recommend David at Mungenast Acura to all of my friends and family. I look forward to purchasing my next vehicles thru this fine young man.

JudihappyTSX

Feb 18, 2015

Karsten Becker is a true gem. His warm demeaner and knowledge of his role in achieving complete customer satisfaction is superb! He listened to my needs/wants and came thru amazingly. I usually have buyers remorse when I make a big decision and I drove off the lot knowing I HAD made the perfect best choice for me. I have sang Acura praises for years and this experience just heightened that feeling all the more. I can't understand why anyone would buy any vehicle, anywhere else. Acura is the leader in how to run a business and treat people right. Thank you Karsten for such a great experience!

Jfarris

Feb 17, 2015

Karsten Becker is a true gem. His warm demeaner and knowledge of his role in achieving complete customer satisfaction is superb! He listened to my needs/wants and came thru amazingly. I usually have buyers remorse when I make a big decision and I drove off the lot knowing I HAD made the perfect best choice for me. I have sang Acura praises for years and this experience just heightened that feeling all the more. I can't understand why anyone would buy any vehicle, anywhere else. Acura is the leader in how to run a business and treat people right. Thank you Karsten for such a great experience!

bkamp2318

Feb 16, 2015

I worked with Jason Sherril and he was very easy to work with. They got everything I needed for me in a timely manor and made my car shopping experience pleasant.

Spencer S.

Feb 14, 2015

I have the pleasure of writing this review for the sales department at Acura Mungenast. I was interested in the 2015 TLX V6 with Advance package as well as the new 2016 ILX. Ryan Barker was the one who contacted me and I told him to let me know when the 2016 ILX was in stock for me to look at. I was able to get a sneak peek of the vehicle after it came off the truck, and even though I couldn't test drive it that day, I knew that the car just wasn't for me. So, I test drove the TLX instead and loved it. After that, I started getting quotes from Frank Leta (the only other Acura dealer in St. Louis) as well as some Chicago Acura dealers to see who would give the best price. I used CarsDirect, Costco Auto and Truecar to do my price research. The best price by far was quoted from one of the Chicago dealers. I talked to a sales rep at Frank Leta, who said that the Chicago dealers often give unbelievable prices and then turn around and pad it with fees, often refusing to sell at the quoted price. Leta then quoted a price some $1,500 more than the Chicago quote and said that was their bottom price. Ryan Barker and the sales manager, Rick Brennan, took the Chicago quote and looked it over. I offered them the price the Chicago dealer quoted plus the usual $199 admin fee. After a bit of back and forth, we agreed to a price that was a little higher but what I felt was totally fair for the car and accessories I wanted. (Lucky too since they were getting the exact car I wanted in the interior and exterior color I wanted that week.) Their quote handily beat Leta's by a mile. I had already arranged financing but their finance manager, David Michiaels, asked to try and get us a better rate, so we took a chance, and they handily beat the rate we had, even going so far as to call the bank and get their rate down even more. It came out to a $7/month savings for us, so not a huge deal really, but it goes to show you that they are willing to go the extra mile for their customers. I came in and they had already prepared all of my paperwork. The price was exactly as was quoted - no runarounds. David offered me a great deal on an extended warranty as well, which I bought. David had other warranties to offer that I declined and there was no pressure whatsoever. The process was smooth and there was no snake oil, no used-car-salesman treatment. Ryan was honest from the start and their managers were pleasant and willing to work with me to get my business. The price they gave me was killer and I had to work for it, but in the end they earned a customer for life. I highly recommend Mungenast Acura's sales department. The whole sales process was smooth and at no point do I feel I was being deceived. I had a bad experience at a previous dealer where the salesman told me that I could get loaner cars for oil changes, no problem, but when it came time to get one I was practically made fun of. Ryan told me honestly, we can't always arrange that but that he would do his best to get me one if requested, and I appreciate being told like it is.

schneidsDotNet

Feb 14, 2015

I have the pleasure of writing this review for the sales department at Acura Mungenast. I was interested in the 2015 TLX V6 with Advance package as well as the new 2016 ILX. Ryan Barker was the one who contacted me and I told him to let me know when the 2016 ILX was in stock for me to look at. I was able to get a sneak peek of the vehicle after it came off the truck, and even though I couldn't test drive it that day, I knew that the car just wasn't for me. So, I test drove the TLX instead and loved it.After that, I started getting quotes from Frank Leta (the only other Acura dealer in St. Louis) as well as some Chicago Acura dealers to see who would give the best price. I used CarsDirect, Costco Auto and Truecar to do my price research. The best price by far was quoted from one of the Chicago dealers. I talked to a sales rep at Frank Leta, who said that the Chicago dealers often give unbelievable prices and then turn around and pad it with fees, often refusing to sell at the quoted price. Leta then quoted a price some $1,500 more than the Chicago quote and said that was their bottom price. Ryan Barker and the sales manager, Rick Brennan, took the Chicago quote and looked it over. I offered them the price the Chicago dealer quoted plus the usual $199 admin fee. After a bit of back and forth, we agreed to a price that was a little higher but what I felt was totally fair for the car and accessories I wanted. (Lucky too since they were getting the exact car I wanted in the interior and exterior color I wanted that week.) Their quote handily beat Leta's by a mile.I had already arranged financing but their finance manager, David Michiaels, asked to try and get us a better rate, so we took a chance, and they handily beat the rate we had, even going so far as to call the bank and get their rate down even more. It came out to a $7/month savings for us, so not a huge deal really, but it goes to show you that they are willing to go the extra mile for their customers.I came in and they had already prepared all of my paperwork. The price was exactly as was quoted - no runarounds. David offered me a great deal on an extended warranty as well, which I bought. David had other warranties to offer that I declined and there was no pressure whatsoever. The process was smooth and there was no snake oil, no used-car-salesman treatment. Ryan was honest from the start and their managers were pleasant and willing to work with me to get my business. The price they gave me was killer and I had to work for it, but in the end they earned a customer for life.I highly recommend Mungenast Acura's sales department. The whole sales process was smooth and at no point do I feel I was being deceived. I had a bad experience at a previous dealer where the salesman told me that I could get loaner cars for oil changes, no problem, but when it came time to get one I was practically made fun of. Ryan told me honestly, we can't always arrange that but that he would do his best to get me one if requested, and I appreciate being told like it is.

estimator

Feb 7, 2015

Karsten Becker and St. Louis Acura are true professionals. My wife and I have been doing business with Karsten and St. Louis Acura for more than 10 years and every time we are in contact we have nothing but pleasant experiences. Karsten is a true professional with honesty and integrity that is second to none. Over the years my wife and I have also used their service department and have been very satisfied with their professionalism as well. We also have two daughters that have purchased cars from Karsten and they are very satisfied They also use the service department We think that the whole organization is top notch. We will continue to use their service department and would recommend them to anyone.

CDRE

Feb 3, 2015

From the time my husband and I walked into St. Louis Acura until we drove off with our new RDX a few days later, our experience with Karsten Becker and Tom Chaney was nothing short of amazing. Karsten first listened carefully to what we were looking for in our new car. He made sure that he answered all the questions we had about the RDX and how it compared to similar models from other manufacturers. And once we decided on the RDX, he made sure that the rest of our purchase went very smoothly. This included working closely with Tom Chaney, who was also incredibly knowledgeable and helpful with the actual purchase of our new car. Since we were so pleased with our purchase, my husband and I are happy to recommend Karsten, Tom and everyone else at St. Louis Acura to anyone else in the market for a new Acura.

David

Jan 13, 2015

From beginning to the delivery Jason Sherrill made our buying experience the best experience my wife and I have ever had purchasing a car.It took us several months to decide upon a model, but because of Jason's manner in which he worked with us we wanted ti give St. Louis Acura our business. Everyone in the dealership was helpful and professional. I strongly recommend anyone considering an Acura to consider St. Louis Acura.

DandAM

Jan 5, 2015

My husband and I needed to make a quick, and somewhat complicated, car purchase on short notice. We both had BMWs and were looking for something more reliable and less expensive given that we will be doing more work-related driving this year. When one of the cars, a 2006 TL, was sold before we could make it to the dealer Karsten did a great job in helping us find something that would work equally well. I test drove three or four cars as well in looking for a replacement for my 550i. All in all we spent about 7 hours at the dealership between determining what we wanted and then making the double purchase. Karsten was helpful the entire time - we never felt rushed or pushed into something that we did not want. I would not hesitate to send a friend of family member to Karsten and Mungenast the next time they need a car.

dublbd

Dec 10, 2014

Our son (college age) purchased a used car today, definitely not their biggest sale of the day, but he was treated like it was. Everyone we came in contact with was very nice, very helpful and made his experience a great one! We highly recommend this dealership & its staff to anyone looking to find a new (or used) car!

Nidhi

Nov 4, 2014

Great service, excellent staff especially Karsten and Mr Roy.

Nidhisood98

Oct 28, 2014

I would have to say that I am extremely satisfied with customer relations at Acura dealership at Manchester , mo.I like that the staff especially Karsten is customer friendly, absolutely adjusting and sensitive towards client needs and assisted me in finding the right fit.I am so satisfied that I am planing to recommend my husband for a test drive for Acura as an attempt to acquire the second vehicle we need anyways.The patience with which Karsten worked is commendable and I am hoping to keep a long term commitment with this dealership in future.I would say even if I got a used car it is absolutely dealers responsibility to make sure the paint job is taken care of instead of offering me a package for repair as if I damaged the vehicle. Anyways I was upfront with dealer about not offering any packages for accessories. But some courtesy for repairing the paint that is not perfect is dealers responsibility .

Tim

Oct 16, 2014

This was my first time buying a car from Mungenast St. Louis Acura and I would have to say I was impressed with the level customer service. Karsten Becker was a great person to work with and would recommend my family and friends to purchase their next car from them!

timdillon00

Oct 16, 2014

This was my first time buying a car from Mungenast St. Louis Acura and I would have to say I was impressed with the customer service. Karsten Becker was a great person to work with and would recommend my family and friends to purchase their next car from them!

cblood

Oct 15, 2014

St Louis Acura has the nicest people working there. We have always been satisfied with their service and their ability to help us purchase/lease a new Acura. They DO make the difference! That's why we keep coming back.

Rick

Sep 27, 2014

Saw the right car at the right price on-line, Ryan was very helpful on-line and on the phone, Ty helped me when I got to the dealership(250 miles from home) addressed all my concerns allowing me the time to get familiar with the car, no pressure at all. Once I decided to purchase the car I was on the road in about 20 minutes with my gorgeous new ride. Everyone I had contact with at the dealership were exemplary in every way. They honored every commitment as discussed on-line and on the phone including the estimate on my trade-in (which was made over the phone!). No hassle, no car dealer "games", straightforward deal. Bonus time! They included a 12 month/12,000 mile warranty on a 5 year old general motors product at the Acura dealership (at no additional charge to me). Awesome. These Guys want to sell cars!

mike.clement.750

Sep 19, 2014

My wife and I bought our first Acura last week. I expected an excellent experience and frankly, my expectations were exceeded. Excellent sales support with considerable respect for our needs and views. After the decision to buy, the financial support and explanation was equally helpful, thorough and complete. After taking possession of the MDX, I have received one-on-one time with a technician who explains the electronics and safety features of the vehicle. We couldn't be happier. Oh yes, the price I paid was better than I anticipated, too!

Renee Van Horn

Sep 9, 2014

The people at Mungenast Acura go out of their way to provide a buying experience! And when it comes to sales, Karsten Becker has to be one of the best in the business!

r2vanhorn

Sep 9, 2014

The people at Mungenast Acura go out of their way to provide a buying experience! And when it comes to sales, Karsten Becker has to be one of the best in the business!

sbaxter28

Aug 18, 2014

Jason Sherrill and Todd Billmeyer were both very friendly and I feel that we got an excellent deal. They did a very good job of explaining the features of the RDX.

kidzma

Aug 17, 2014

I had the pleasure of meeting and doing business with Jason purely by timing. Happened to ride along with my son while he was negotiating a purchase. This was a first time experience of purchasing a car from some one other than local. Jason went out of his way to make me feel comfortable. He went above and beyond to negotiate a fair transaction with me and I drove away in my "new" used car very thankful and pleased with my purchase. Thank you Jason!

jpowell66

Aug 16, 2014

Professional, Class, Fair, and Quality. Those four words mean a lot in the our household. Trying to find those words as a common factor at one car dealership was a nightmare this summer. However, those four words were the only way we were treated at your Acura Dealership. It all started because a friend of mine, Greg Schwarz, thought I should meet Ray, yes first name basis, and he would take good care of my three children in their endeavors to buy their first own vehicle as teenagers. No sharing the car anymore, yes! All this started with our first introduction to Rick Brennan, then meeting Ray Mungenast at his car show, and ending by saying thanks for sale to Karsten Becker. After each visit we always walked away thinking Id feel good buying a car from all three of you.I wish we could have purchased all three through Mungenast, yet the timing was tough. Jax did find his 05 Jeep Cherokee and has not stopped smiling since Rick came back and said We can do that.Ray you have created an incredible work force, and each person we met lived up to your last comments to my daughter and I as we left the car show that beautiful day early in the summer.Sincerely, Jeff and Jax(new owner of his OWN vehicle)

xleatherhd

Aug 16, 2014

Received phenomenal service from the moment we walked in the door. Jason was polite and extremely accommodating. Jason was also great at communicating. He did a great job getting back to us on any questions we had before and after purchase. We met the sales manager who was also very helpful. Will defintely be a repeat customer. We love our new Acura mdx.

sjikemeier

Aug 15, 2014

Ask for Karsten for the best car buying experience you'll ever have. His attention to customer service is awesome and we never felt pressured or that we were being given a "sales pitch". He was able to get us into an amazing deal with a Lexus that far exceeded our expectations. We were very pleased with our experience.

mquincy78

Aug 7, 2014

I had the pleasure of working with Karsten Becker. He explained everything to me with great detail because it is the first time leasing a car. He was friendly and always greeted me with a smile.

Skubiz

Aug 6, 2014

I had the pleasure of working with Karsten Becker to secure my new Acura RDX. He was friendly, extremely knowledgable and gave me room to make my decision. Cannot recommend enough.

Satisfied Customer

Jul 29, 2014

I have purchased 3 vehicles from these guys over the years and have been treated with great respect and made to feel like part of their family. As good as the Sales department is, the Service department is just as good. When I pull into the service drive I am always greeted immediately, and everyone knows my name. I would highly recommend St Louis Acura.

SeanT

Jul 3, 2014

I bought my car from Mungenast St. Louis Acura. They have very nice facilities with even better employees. They have a great up to date website, which makes car shopping a breeze. I was shown nothing, but respect the moment I walked in the door. I highly recommend buying a vehicle from Mungenast.

lmhosenfelt

Jun 16, 2014

Visited Dave Mungenast Saint Louis Acura for an oil change on Wednesday, June 4th, requested Service Log be signed and returned. Result, Service Log with all recordings since first owner was LOST.History of Events:Wednesday, June 4th I left the dealership in a provided 2014 MDX loaner.Friday, June 6th I returned the loaner and before leaving, in my usual form, I made sure the Service Log was in my car and included the latest service recording. Jonathan Duffin thought that perhaps another MDX owner may have been given my Service Log. Duffin and I agreed that he would call once he was back in the office on Wednesday, June 11th.Wednesday, June 11th Duffin returned to the dealership. I called in the afternoon, since I had not yet heard from him. Duffin did not return my call.Thursday, June 12th I called Duffin again, in the morning. He picked up the call and then notified me that he could not locate the my Service Log. Approximately one hour later, I received call from Dave...perhaps Dave Davis, a Sales Consultant, who promised me that everything was being done to locate my Service Log. Also, like Jonathan, Dave offered to fill out a new log.Monday, June 16th No word from Mungenast Acura.Saturday, June 21st Received a letter from Stephanie Vuocolo in regards to my compliant and offered a complimentary oil change.Monday, June 23rd Call Mungenast Acura at 7:45am, asked to speak with Drew Lesinski. He did not return my call. I tried again at 11:45, I spoke with him and he notified me that a replacement book has been ordered. Lesinski also promised that everything was being done to recover my lost Service Log. 6:45pm I filed a BBB compliant online.Objective to have my original MDX Service Log returned

naumanmark

Jun 14, 2014

The dealership was able to give me the exact price I wanted to pay for my 2014 MDX including all of the accessories. The sales people were friendly and treated my kids great. I would highly recommend this dealership to anyone looking to buy a vehicle.

gsteve

Jun 13, 2014

Karsten might have understandably given short shrift to a customer making a cold call on Mungenast St. Louis Acura to ask about a used Honda Civic. But he instead treated me as if I were in the market for a $56,000 MDX. Karsten proved to be upfront and transparent throughout out a process that can often be difficult at best. He earned my business by treating me with respect. And that reflects well on him as well as his employer.

shhurs

Jun 6, 2014

Jason Sherrill was helpful and pleasant upon our arrival. He listened to our needs and found what we were interested in.Although we always spend more time at a dealership than we think is ever needed, this was not Jason's doing. On day of pick up the office was about 90 minutes behind; frustrating. Jason, however, is a responsible agent and we would certainly recommend him.When I took my USED Acura back for work well within the first 30 days I was totally surprised that EVERYTHING had to have the Sales Manager approval. True, a used Acura but new to me. They refused to repair a steering wheel radio control issue that they had not disclosed at the time of sale. I feel this was unfair. Show me that they don't want to stand behind their own vehicle so I guess I'll likely have my service work performed elsewhere in the future.

goods57

May 29, 2014

Our sales man Karsten Becker is great and the staff is top notch. Service center staff is very friendly, just a great experience all around.

JeffreyMeyers

May 12, 2014

Mr. Becker was extremely helpful from the moment we met on the showroom floor. He was careful to listen to me and find out exactly what I wanted. And after that he did exactly what he needed to do to insure that I got what I wanted. He was courteous, knowledgeable, and never pushy. Both days I was there I never waited too long for anything in the process. I was impressed that everything went so smoothly and efficiently. I will definitely recommend Mungenast and especially Karsten Becker to any of my friends that are interested in an Acura.

franma

Apr 22, 2014

We worked with Karsten Becker recently when selecting our new Acura. Our experience was very positive aswell as pleasant.Mr. Becker listened to us regarding what we were looking for in a new car, our 3rd Acura. He was attentive to our needs, polite, professional, and knowledgeable about the "Acura Experience." Our time working out the detailswas also extremely positive we felt everything was more than fair. We can highly recommend KarstenBecker to our our friends and anyone looking for an excellent consultant at this dealer.

mindy7777

Apr 6, 2014

Karsten was a phenomenal sales consultant. He was knowledgeable of the product and very detailed in the whole process. His enthusiasm for his position is evident and he believes in what he is doing. He never tried to rush the process or engage in selling options that I was not comfortable with. He gave his opinion when asked and remained passive to allow me to reach my own conclusions.Meredith was patient and thorough in the tech demonstration. She didn't try to rush the process and assured me that I always had support if I became confused with certain elements of the tech package

tinamcward

Mar 12, 2014

I had a very pleasant experience purchasing my vehicle. Karsten was very knowledgable and helpful. He did not pressure me. The process of actually purchasing the car was much quicker than usual. I did not spend hours at the dealer negotiating and signing paperwork. It was a very quick and efficient process.

barryrundquist7

Mar 9, 2014

This is the 4th Acura we have purchased from Karsten and have always been impressed with his sales style and friendliness. He has significant knowledge of the Acura product line and will answer all questions. Mungenast has been the best dealership I have ever been involved with in my 70+ years of purchasing automobiles relative to service and courtesy and Karsten represents them well.

Elressel

Mar 4, 2014

Karsten is great and a pleasure to work with. He, along with the entire Mungenast team, make the entire sales process easy and stress free.

gorlet

Mar 4, 2014

This is our third time buying a vehicle from Jacek Kedzierski. We keep coming back and that speaks volumes in itself. Jacek is a straight shooter. No games while negotiating. Having a sense of humor he has said, 'If we can't make a deal, we can still be friends". Once a price is agreed upon, many salesmen are finished with you and on to the next customer. Not Jacek. He coordinates everything from start to finish to make the experience as easy and pleasant as possible. He'll even touch base with you later on to make sure you are happy with your vehicle. It is that "above and beyond" customer service that keeps us coming back for more.

Kristen

Feb 18, 2014

I bought my first car, an Acura TSX, from Ty Eaton in August of 2013. Ty made my first car buying experience painless. I was impressed with how personable Ty was. I never felt rushed during the car buying experience and Ty was knowledgeable in all of the answers to my questions. He was easy to get a hold of, even on days that I didn't visit the dealership. Ty was a professional and I never felt pressured to "make a deal". Ty even called six months after the purchase to check on my TSX! Ty is great at his job and I highly recommend him to anyone who is considering an Acura. I will be buying from him again in the future!

saweydeck

Feb 4, 2014

My experience with Mungenast St. Louis Acura was was off-the-chart exceptional. Many thanks to my salesman, Karsten Becker who was not only friendly, but also very knowledgeable about the product he was selling. He made the entire buying experience at St. Louis Acura the easiest and most stress free car purchase i have ever had.I would highly recommend the entire family of Mungenast dealerships to anyone interested in purchasing a new or used vehicle. I will absolutely use them again for my next purchase.

Johnson

Feb 3, 2014

Ty Eaton, a slow-reacting sales. I told him I would come the next day, and when I was on the road the next day, he told the car was sold out. I said I had told you I would come this day, didn't you double check before I call you? He just said I just called him. Looked as if he is the busiest person. He was really awful and unhelpful. Will discourage anyone around me to buy from him.

JenniferJF

Jan 25, 2014

If you want the ultimate customer experience, you need to come to Mungenast St. Louis Acura! They are the gold standard by which all dealerships should be measured. This was our second car that we have purchased from Karsten Becker and our third from the Mungenast family. Karsten is tremendously professional, kind, honest, fair, and handles our purchase with ease. We have so much fun while we are buying the car that the time flies. His product knowledge far exceeds anyone I have ever met. I thought I knew quite a bit about the vehicle before I came in, but Karsten blew me away with information I didn't know. His no-pressure style makes him a person that I have and will continue to send all referrals. The General Sales Manager, Brad Galibert, was also so personable, kind, and genuinely interested in making our purchase the best possible. When we got into the finance department, Nick Hendrick, had us in and out in a timely manner and he also handled everything smoothly and professionally. Also, as a woman, I know that sometimes we are nervous coming into dealerships to buy a car, but I have only had positive experiences and I value that they treat all their customers with the utmost of respect. It is without hesitation that I recommend Mungenast St. Louis Acura to anyone looking for a genuine, honest, and fun car buying experience. We look forward to driving our new 2014 MDX Tech!

bkmckenz

Jan 4, 2014

I recently bought a car from Karsten Becker at Mungenast Acura, and overall I couldn't have been happier with the experience. Karsten was patient, informative, and accommodating throughout the process and all of the other Mungenast staff were great as well. He even gave me a factory key remote for the car I bought, to replace the aftermarket remote from the previous owner. Also, the Acura TSX is so great that several people who've since ridden in the car have said they now want one.I had never dealt with a luxury car dealership and I must say the experience is vastly better than anything before. I'll definitely be sending any family/friends to Mungenast, and if you aren't lucky enough to be friends and/or family of mine, you should still buy from them. The whole process was confidence-inspiring and almost fun. Thanks Karsten and Mungenast!

DrGulas

Dec 28, 2013

The Mungenast Dealership had the best selection of quality used cars in the St. Louis area. Karsten Becker is an excellent sales associate, he provided the information we requested and gave us the time and space we needed to make a decision. He provided outstanding service, always being available when we needed him. Karsten has great energy, outstanding knowledge of his cars, and takes the time to listen and helped us make our decision. He treated us like adults, allowing us the opportunity to test drive several cars, and encouraged us to look at several models. Karsten's enthusiasm did not stop once we made our decision, he remained "stoked" about our purchase of our new car which we are enjoying. Thanks Karsten. Karsten is the sales associate for you if you dread dealing with a car "salesman" !

jahall69

Dec 27, 2013

This was the best experience buying a car that I have ever had. Ty was amazing. He replied promptly to all my questions via the internet and was the reason I decided to drive 60 plus miles to the dealer. It was a cool morning when I went in and he had the car already warmed up. I never felt any pressure and ended up buying an Acura. All my questions were answered fully and I ended up with an amazing car. I would 100% recommend the dealer and would suggest working with Ty Eaton.

19181919

Dec 17, 2013

I met Karsten 7 years ago when a friend purchased an Acura. The opportunity arose to contact Mungenast concerning a used vehicle - I called Karsten. My impressions from long ago of this character and integrity brought me back. I buy a car once every 10-15 years so for me, it is a big deal. I was not disappointed and will gladly recommend Karsten, the dealership and the quality of service.

mzayas

Nov 25, 2013

Karsten was great, and took the time to quickly understand my needs. I didn't want any bs or the usual expected car buying experience.... he was respectful of my time, narrowed in quickly on what I needed, didn't OVER sell me on things, and at the end.... I had options, but chose to work with Karsten. I would definitely recommend him, and would gladly do business with him again.

KelliBrown

Nov 17, 2013

Karston was fabulous to work with! He made the process easy by providing all information up front to avoid surprises later on. He also helped us get in/out as quickly as possible on a busy Saturday.

cindyj

Sep 30, 2013

My new car buying experience was awesome! The best part of my experience was that I am a women and not one time did I feel pressured or that I was being taken advantage of during this process! I worked with Brad Galibert, Scott Turner, and Roy Ross and they all were very patient , answered all my questions, and most important they made me feel very comfortable! Thank you again Brad, Scott, and Roy I love my new ILX! This is my fourth Acura from Mungenast St. Louis Acura and I will continue my business with them for years to come! Keep up the great work and awesome customer service!!!!!

dkr77

Sep 27, 2013

My wife was hit head on by a drunk driver several days ago but I managed to talk her into driving 100 miles to this dealership to look at an Acura TL. We may as well walked into a delapidated pawn shop to buy a car - I think they would have been more honest. We explain upfront when I make the appointment we Have $6K to put down and want the payments under $590 for 60 months. Salesman Simmons makes an offer on a White TL SH-AWD with 6K miles on it for $6K down, $566 a month for 60 months at .9% interest including tax - drive out the door deal. Wife's happy, I'm happy we accept the deal. Wife notices something not quite right with salesman - I dismiss her observation -like a dummy. They put us in a room, fill out papers and wait. 20 minutes later Salesman returns stating people in Illinois can't have the special .9% interest rate and shows some paper with typing on it to supposedly prove his point. Red flags go up on both myself and wife! Little while later salesman returns second time claiming original deal didn't include taxes on vehicle but we can get the.9% financing - I guess Acura decided people from Illinois were worthy of their sales incentive after all! I'm not buying into the game and confront him about the original offer including sales tax. Salesman leaves stating he'll fix everything.It's almost 6:30 pm by now and we've set in this cubicle for another 30 minutes without word from the salesman. We decide to go eat and I advise salesman call me if the original deal goes through otherwise we'll buy a car somewhere else. Oddly enough a minute or two after we leave salesman can talk and wants us to come back because everything's fixed. I dig deeper - What are the numbers? He responds the payments up to $610 a month for 65 months! I say no deal. In the next few minutes I take 3-4 more calls from dealership each time trying to do everything but what was originally agreed upon - I respond no to each. Last call I get is from sales manager who is extremely rude telling me how foolish I am to think taxes were included in the original offer and then proceeds to cut me off each and every time I issue a rebuttal. At the point he says "I'm not paying your ----- taxes!" I advised him "Thank you I will purchase a car elsewhere " and ended the call. I turn and apologize to my wife (who's still hurting from the accident and practically in tears from Mungenast shady business practices) and who has suffered through a two hour trip because I urged her to visit this underhanded outfit! If you go to this dealership all I can say is - BUYER BEWARE!!!!!!This is a true and accurate account of events at Mungenast Acura Dan Reardon

Bzona

Sep 23, 2013

Karsten was pleasant to work with, patient, and a good listener. He was low pressure which we appreciate. He was able to present the facts and let us make the decision in our own time.The zonas

JBL40

Aug 17, 2013

Best car buying experience I have had in my 72 years. Made it clear I was there to buy a car but did not want hassle and all the running back and forth to back office to check with "manager". Scott had my vehicle evaluated while I drove demo and when I returned gave me two options to close the deal and I drove home with car that day.

shanerfreeman

Aug 12, 2013

From the moment I walked in the door I was taken care of. Ty and Tony went out of their way to help me out and even drove 45 minutes across town after when I had to return the company car I had been driving. No over-exaggerated sales pitch or pressure and a great deal of patience. I'll go back to St. Louis Acura for my next purchase!

dadoftwo1033

Jul 19, 2013

What a fantastic vehicle purchase experience! If you're looking for a new car, do not hesitate to reach out to Karsten Becker. His easy-going demeanor, no-pressure sell, and outstanding professionalism, truly sets the benchmark as to how buying a car should be. From the very get-go, Karsten was patient with all of my questions, informative with copious amounts of knowledge of the vehicle I was purchasing, and responsive when I would call back with additional questions. In every instance of communication, I was his #1 customer -- even though he had phone call or someone else was there to visit. He made sure I was his complete focus until I walked out of the door or got off the phone. Although it took several weeks for my vehicle to come in, Karsten was steadfast, calming in the wake of any anxiety, and driven to provide nothing but exemplary customer service.The delivery process was truly outstanding. It didn't hurt that they were having a launch party for the new 2014 MDX. Not only was I able to pick up my car, but I had an enjoyable atmosphere with the most friendliest of staff, fantastic food, and some musical ambience to boot!Meredith made learning about the car extremely fun -- even my son was excited to be in the back seat. I happened to notice some of the new-car-sticker residue on the inside of the car and Meredith was quick to get someone out there and have the car cleaned up properly. She helped set up my garage door opener and phone with ease and the orientation process made wanting to review the owner's manual obsolete.Roy was terrific! He explained, with ease, everything I needed to know during the finance portion of the sale so I could make an informed decision. His honesty and upfront examples made me feel as though he had my best interests at heart. While I didn't get all of their "extended warranties" he didn't make me feel bad for passing anything up.All-in-all, the purchase experience exceeded my expectation and I'm quite convinced that if I ever had a problem, they would take care of me like family. I'll easily come back for my next purchase.

ninaphilippsen

Jul 10, 2013

Great experience! Mungenast made purchasing a vehicle so easy and effortless. The sales team was professional and insightful to my needs and wants as a customer. Would highly recommend this dealership to anyone in the market for a new or used vehicle!