Used Cars for Sale at Music City Honda in Mount Juliet, TN
324 miles away from you!
Music City Honda of Mount Juliet offers you the opportunity to find used cars by Music City Honda. Music City Honda is a trusted dealership serving clients throughout Mount Juliet, in search of certified used cars. Also, Music City Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Music City Honda to get the affordable car that is right for you.
Location: 88 BELINDA PKWY, Mount Juliet, TN 37122
Phone: (161) 588-0827
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Music City Honda
Authorized EpicVIN dealer
37122, Mount Juliet TN
Check DetailsWhat’s more, Music City Honda of Mount Juliet has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Music City Honda. Check out the listings today to find the right car for yourself. Music City Honda is definitely the best place to buy used cars online.
Family-friendly
Nov 16, 2016
Thankyou for making it happen getting are car back to us if it wouldn't been for Roberts experience the warranty company probably would have tried not to cover it !
trey wiseman
Sep 8, 2016
First let me say that the sales person was amazing. Justin Scott was willing to work and help me find what I was looking for. Where everything went south was the individuals Justin had to talk to. I explained my situation about not wanting to run my credit before the numbers was agreed on. Was told nope not doing that unless i was going to buy a vehicle. Didn't want to waist their time.... Well if I was there, I was there for a reason. We've bought 3 vehicles from Trickett Honda. Too bad the name doesn't hold up after being sold! Immediately went to Bob Frensley down the road and bought a new jeep. They had no problem working the numbers. I guess they actually care about their future customer!! Every person I know WILL know the horrible service I received. Besides Justin Scott! He is top notch! Too bad he works there.
Grlytrk
Aug 30, 2016
I have had my Honda Ridgeline for 8 years now. I have only had a few issues. The Service Dept has always been quick, very polite and the bill has never been shocking. Great people...Great Service... Great Vehicle! =)
Cf123
Aug 27, 2016
I came in to Music City Honda to test drive the 2016 CR-V, and ended up test driving the HR-V as well, after an older gentleman (I believe he introduced himself as the sales manager) suggested it. I was impressed with both cars, enough to run a credit check, analyze the trade-in value, etc. In truth, I was quite close the buying the HR-V, but I wasn't quite sure, due to the high financing rate compared to some competitors we had visited earlier in the day. I decided that I needed to take a break and think about everything before making a final decision, especially as a first-time car buyer. But, when we told our sales associate we wanted to take a break, he asked us to wait, while he brought in Nick from financing to speak with us. When we explained that we wanted to take some time to think, the Nick got very defensive and said, "Well, why did you even come in to look if it wasn't what you wanted?" His attitude was immediately one of anger and arrogance, and when I said that I just needed time to think and wouldn't be bullied into a major purchase, he began shouting at my father about how WE were being inappropriate, and that he "preferred quality," heavily implying that we were idiots to go anywhere else. When I, calmly but firmly, said "This antagonism is making me want to walk out the door right now," the finance guy shouted, "I hope you do," and stormed off, gesturing toward the door. It was APPALLINGLY unprofessional behavior that treated my father and myself like objects to be dealt with rather than people who simply needed more time to think before making a major purchase. The staff member's behavior was childish and unprofessional, and ultimately cost Music City Honda the deal on the car...when, really, I just needed half an hour at Starbucks to clear my head.
Blessedjcm
Aug 4, 2016
In over the 10 years that I have used Music Honda's service, they have been helpful, reliable, timely, and reasonable. I always take my cars there for service!
xwang
May 30, 2016
I had great buying experience with Tricket Honda, Madison, TN a few month ago when I was looking for a Honda Pilot. Mr. Dennis Jones, the Internet Sales, was very helpful and patient to answer all my questions. He was professional and willing to discuss with me to make a deal. I highly recommend Tricket Honda.
Rister12
May 18, 2016
Took a test drive with Bill Steed and knew I would purchase from him when I made the decision to follow-up a couple of months later. He was very thorough with explaining everything and made the entire experience painless. Very friendly, patient, and helpful. I will definitely recommend working with Bill Steed to friends and family in the future.
hondafit1
May 17, 2016
Saw the commercial for the lease deal on the Honda Fit. Worked with Bill Steed and he was great to work with. He listened to my needs and got me the exact car I went in to get with the great lease deal advertised. Bill was easy going and great to work with. Highly recommend.
Wrangler 2015
May 15, 2016
Having purchased several cars/trucks over the years, sometimes the purchasing experience can be painful. Not the case at Trickett. As most people do now, I utilized the internet to gather information and shop. I received a very fair offer from Sharon at Trickett on the 2016 Civic. Her and the appraiser provided a very fair offer for my trade. The time at the dealership was minimal and there was no haggling back and forth. No BS about "oh my, I never seen them do this before...." all the nonsense was not there. I was treated like a professional and valued.It was a very good experience and I would definitely recommend Trickett and Sharon. Well done!
stevew
May 7, 2016
Sharon was very helpful, friendly, and patient. I never felt pressured at any point. It was an excellent experience, and I would recommend Trickett Honda to anyone.
bobbypbob
May 6, 2016
Got our car at a reasonable price. Our salesperson was very helpful and knowledgeable. Nice selection of cars and clean lot and dealership. Thanks! Very pleasurable transaction.
Tobi32
May 5, 2016
Can't say enough about our salesman Robbie Payne. He is the best. My husband and I bought two new ones from him last week and it's my second Trickett Honda . Have always used service there as well and it's always been efficient and reasonable. Yay Trickett and Robbie Payne. Thank you
Connie Shannon
May 2, 2016
Service is great. I'm in/out in no time---I usually take my car in for an oil change which usually takes 20-30 min. (It really beat the 2 hours at your competitors).
Snickers
May 2, 2016
I would not go anywhere else but Trickett Honda. They are a wonderful dealership. Service department is definitely 5 star, none better. Very sad Trickett is being sold.
james dixon
Apr 29, 2016
Richard Rocha was the most professional car sales rep I ever dealt with and I have bought about 30 cars along the way. Richard didn't push his opinions on me but found ways to make sure I got the car that I would be happiest with over the coming years. He listened to what I wanted and added the items I was missing to find the best buy for my long term satisfaction. It's always a delight to find a man who is truly an expert at what he does who listens to you first and doesn't try to make you do what he thinks is the right choice but who guides you to making the best choice among several good choices.Thanks Richard
farrekra13
Apr 17, 2016
I was referred to Trickett by a friend and I am very glad that I was! Very friendly and efficient service, overall a great experience
Me
Apr 12, 2016
Marty Pollock was able to deliver a vehicle based on specific criteria and price point. Would recommend this dealership to everyone. You will leave satisfied.
Jb1234
Apr 9, 2016
I have bought many cars over the years and I will never go anywhere else. Trickett feels like family. They are never pushy when it comes to car sales or service upgrades. I know that I can call Sid Bandy any time of day tell him what I need and he will never steer me wrong. Thanks Sid and Reed for always taking care of your customers.
cgoumillout
Apr 8, 2016
I purposely went 30 minutes out of my way from where I live, just because I read a couple of good reviews of this specific service department and I really wanted someone who would make me feel like my car is being taken care of. I had to get two recalls fixed on my Honda, and I also asked them to do a multi-point inspection. They took care of me from start to finish, made me feel extremely comfortable, and gave me great, truthful information on my car. Everyone I spoke with was incredibly kind. I'm so glad I drove 30 minutes out of my way for them! Highly recommended.
F&M
Mar 30, 2016
My husband and I purchased a new Odyssey from Trickett Honda through Sharon Cooper. She was excellent to work with! She made the entire process hassle-free, pressure-free, stress-free, and efficient! She answered my questions and addressed my needs in a straight-forward way without trying to sell me a different vehicle, upgrades, add-ons, etc. I would highly recommend asking for Sharon if you want a pleasant, fun experience when buying a vehicle.
Newintn
Mar 27, 2016
My overall experience with the Honda service dept has been horrible, but after taking my car to Trivett they definitely made a positive impression on me. Their customer service is top notch and definitely didn't make me think I was being taken advantage.
Mike72060
Mar 26, 2016
Bubba Perry is the best service guy I've dealt with. He is helpful and always calls when my car is finished. Give Bubba a raise
WILLIAM K CATHER
Mar 25, 2016
They were efficient, professional, thorough. Straightforward intake, no hidden surprise expenses. Comfortable waiting area. I've had my Civic serviced there several times before. It's a little far for me to drive from my home, but worth it.
JJJ
Mar 22, 2016
My husband and I recently purchased a used CRV from Trickett Nashville in Madison. Robbie Payne guided us through the process, was patient, super helpful, and knowledgeable, and never pressured us into anything. And Larry Davidson made the paperwork for the actual purchase and financing quick and easy. It was a great experience. Thank you!
repeatcustomer
Mar 22, 2016
Just leased a 2016 CRV to replace a 2013 Accord lease; and purchased a 2016 Pilot to replace wife's 2007 Pilot. Outstanding dealership with high quality management/ownership.Larry Davidson is always very professional and accommodating, and is someone who instills a great deal of trust.
Family112233
Mar 21, 2016
My husband and I recently purchased our new CRV from Trickett Honda. Sharon Cooper was wonderful to work with! She took the time to answer all of our questions and clarified the differences between the different models. We were able to find the car that was perfect for us without feeling pressured at any point of the process. I would highly recommend Trickett Honda and especially Sharon Cooper.
Carl L
Mar 20, 2016
I always trust Trickett Honda for their knowledge of my vehicle and for knowing they will do quality work and stand behind their service. I also trust them with my Lincoln Towncar.
cmay
Mar 20, 2016
When I visit, the explanation of what is needed is understandable and concise. Options are outlined to explain if something is paramount to be done now, or can wait a bit. I have had excellent service, timely and always great people to deal with every visit I made,including run of the mill oil changes, or more complicated problems.
yates. harry 77
Mar 19, 2016
the staff was very good, everything was done well and in a timely manner, the prices were comparable to others, as they repaired body work on our Honda Pilot.
Dennis Cummings
Mar 15, 2016
Although I love a new car, the process of going to the dealership and getting the sales pitch is not my favorite thing and typically is why I put it off. Yesterday I found the experience to be more than bearable, it was actually enjoyable. Bill Steed greeted me in the parking lot and never once "put on the pressure" to buy. I actually felt like he was listening and not giving me scripted answers. He was engaged with me and what I was looking for and genuinely seemed to care about fitting me with the right car.
Spenccj
Mar 14, 2016
Just a great family owned business that seems to care about the customer. Not at all pushy, very helpful and willing to take the time to show you around, good buying experience.
titan2326
Mar 2, 2016
Great people to deal with! Knowledgable and extremely helpful from the sales staff, to the finance department to the service department. Would highly recommend and will definitely be returning!
VR
Feb 29, 2016
I found Trickett Honda through a recommendation of an executive at my company. From the initial internet inquiry, to the final sale, I received more than I expected at each step. Our sales coordinator, Sharon Cooper, was prompt and responsive, without over-selling. She negotiated fairly, coordinated a lower financing rate than the already competitive AAA rate we were planning to use, and gave us more than we expected for for on our trade-in. She even removed and switched our plates for us personally. Financing was low pressure, with no last minute surprises. In over 30 years of buying, this was my most pleasant car purchasing experience by far. I will be recommending Trickett to others for sure.
Rf
Feb 27, 2016
Bryan Pirtle is most helpful, acutely interested in the customer being informed the satisfied with their choices and treats your purchase prices fairly.We have been dealing with Trickett since 1981 with nothing but good things to say about the relation ship from 1981 up to and including our recent purchase two days ago when we picked up our 2016 CR-V Touring.Lord Willing we will do business with again when the time comesRf
Dennis
Feb 26, 2016
Great experience. My Pilot was totaled in recent ice storm. I worked with service department. Then moved to sales to replace. Got great deal on my second Honda Pilot.
Shane Kimbro 73
Feb 26, 2016
Sid was friendly and professional from start to finish. He truly helped our family find a very nice vehicle at a price we could afford. I highly recommend him. The whole experience was enjoyable and stress free!
Michael77478
Feb 11, 2016
We were in a hurry to get the new pilot. Ron was very accommodating. He also work very hard to get the offer we wanted to go through
WindiK
Feb 11, 2016
As long time service customers, we decided to take a look at Trickett Honda when it was time to purchase a new vehicle. Hoping to find the same level of professionalism in the sales department, we were not disappointed. Sid Bandy was extremely helpful in answering our many questions. Jerry in Finance was thorough without being pushy with the extras we might need. Overall we are very satisfied with our experience at Trickett Honda Used Vehicles!
bellabug
Feb 9, 2016
We had a awesome experience. Robbie was excellent explaining all the features of our new CRV. We will definitely recommend Robbie Payne with Trickett Honda to our family and friends.
StacyO
Feb 9, 2016
Wonderful experience - I walked into very warm and welcoming environment. My salesman, Sid Bandy, was helpful and had a great selection ready to view as soon as I arrived. Found my perfect CRV in 20 minutes. The finance manager was patient and answered all of my questions thoroughly. My car was in immaculate condition. This dealership raises the bar for other dealers, blending both a professional and friendly sales experience!
Nanaeunie
Feb 3, 2016
We have always appreciated the help from Bryan Pirtle and all the staff who greet you! Everyone makes you feel welcome! This is our second Pilot we have bought from Trickett Honda! The service department is always so helpful and prompt!
JordiRue
Feb 1, 2016
I would definitely buy from Honda Trickett again. It was a wonderful experiences. Mr. Robbie Payne helped so much with the searching process. He wanted to help me find the car that I wanted, and he did!
George P Burdell
Jan 22, 2016
Trickett was upfront and honest from the beginning. I recommend anyone buying a new Honda check with Sharon Cooper. I shopped 4 Honda dealers in Middle Tennessee. Trickett was the only dealer to give their best price and best trade offer right off the bat. They did not make insulting offers or try and play typical dealer games. Also they do not include a high doc fees or other high price add ons. Sharon was friendly and made the process smooth, finding exactly what I wanted at the best price in the Nashville area.
hartleinjr
Jan 19, 2016
I have bought 3 cars from Tickett Honda. They are a great dealership with great customer services. I have been working with Larry Davidson for the past 3 purchases and he is the best in the business. Next time we have a need for a car I am confident we will come back to Trickett Honda.
Dwsorrow
Jan 17, 2016
My wife has wanted a new CRV for a few years but we weren't sure if we could get a fair trade for our 2011 Pilot. Sharon Cooper worked with us and made us a great deal. We had a great experience and afternoon with Sharon, and we look forward to working with her more in the future.
Ninpo10
Jan 14, 2016
Sid has always handled my car purchases and he always treats me like family. As long as he works there, I will always send business his way.
redstdroy
Jan 12, 2016
This was my first time buying a car. My parents have brought from Trickett for years. Mr. Derrick was very pleasant to work with, and am enjoying my new car.
Jackson
Jan 8, 2016
My first car bought was a honda but not from this dealership. That first experience was HORRIBLE and I wasn't sure I would ever but honda because of it. Ryan and Trickett Honda changed that. They treated me with respect, honesty, patience. They truly changed my opinion of customer service and I will be glad to give them first shot next time I'm car shopping. I will also recommend people from my area (Jackson,TN) that they are worth a drive.
hondareview
Jan 7, 2016
Trickett Honda is a great dealership! Staff is friendly and full of knowledge. Sid Bandy was a great salesman that made buying a car easy. I loved the no pressure from the staff and great pricing.
Karen123
Jan 7, 2016
I had the best experience there I believe I have ever had in buying a car. I was not looking forward to the whole "car salesman" experience at all. I am so thankful I did not get what I had been dreading for months. Instead, everyone was laid back, no high pressured bull, just helpful and respectful genuine professionals. They all did their jobs with such effortless courteous professionalism. I will never buy another car any where else, ever. I would recommend them without hesitation to anyone I care about. Mark, the finance guy, he was great too. Really, I do not have one bad thing to say about my experience. My only regret is they put me in such a great car at such a great price I will not be in need of another car for quite a while, which means I will not see them all again for some time.
carlady1234
Dec 31, 2015
This is the second time I have purchased a car from Trickett Honda.I would Highly recommend them.They make your experience great.They know the vehicles can answer your questions about what your purchasing.Always wanting to make sure you are comfortable when you are there.I have dealt with the same salesmen the past two times I have purchased my cars.Extremely kind, goes out of his way to make sure all your questions are answered.Put me in the car and went over everything with me to help me understand the car.Which I thought was great.They are a Great dealership .They will always have my business, keep up the Good Work. One Very Satisfied Customer!!!!!
TommyC
Dec 30, 2015
Went to Trickett Honda to buy another Honda CRV, this is the dealer I buy from because there is no pressure from the staff, went inside was greeted by Ted Olmstead and I told him I was looking for a new CRV. I told him what options I wanted no more no less. The second one he showed I knew was the one I wanted before we even got to it, the color was perfect. He took me to the sales office and 35 minutes later I had my knew car. Reed continues to carry on his Fathers proud tradition!
C. A. Mace
Dec 29, 2015
Sid is an excellent salesman, very helpful and accommodating. This is my second Trickett purchase and I would highly recommend both Sid and the dealership.
Randy2015
Dec 29, 2015
We have purchased (2) 2008 cars and (2) 2013 vehicles (Civic and CRV). Both times Brian Pirtle has always been the best, he has answered all our questions and frankly discussed our options with emphasis on what we could realistically expect with none of the often seen pressure induced by some sales people. I have come to trust Trickett Honda since purchasing our first car back in 1986 (A Honda hatchback)followed by a total of seven vehicles (eight if you count my daughters CRV.Thanks, R Fuqua
AndySandy
Dec 26, 2015
We have bought 3 new cars from Trickett Honda and have been very satisfied with the dealership and Robbie Payne, salesmen, who has sold us all 3 cars.
Andrew
Dec 13, 2015
I worked in sales at a Honda dealership in New York for three years, but have relocated to Tennessee since, so when it was time for me to shop for a new vehicle I was expecting to get the typical hard-sell car shopping experience. I did not get that at Trickett, however. I sent an email to several dealerships letting them know exactly what I was looking for, and Sharon got back to me almost immediately. Any time I had a question, she was quick to reply, and when I finally visited the dealership, we were able to agree to a deal quickly. The finance manager, whose name escapes me at the moment, was also incredibly easy to deal with.If you are in the Nashville area and looking for a Honda, I would *strongly* recommend dealing with Sharon. You guys have a customer for life.
KBNashville
Dec 13, 2015
I've purchased two new cars and two used cars at Trickett Honda. They treat me fairly and give me generous trades. I'll always go to Trickett first before even considering another dealership. Trickett is a family-owned, Nashville business, and that means a lot to me.In addition, I've had body work done a few times at the body shop. The work is first-rate.There's no other vehicle for me than a Honda, and there's no dealer other than Trickett Honda
lawint95
Dec 13, 2015
We have always had great service with Tricket Honda. Ron was very helpful and it was literally painless. We were able to get the car of our choice with no problem.
Mom of three
Nov 23, 2015
Never in all my years of buying cars have I had the experience that I had at Trickett Honda. When I say " they bent over backwards" I mean it! Robbie Payne is the Bomb! As the song goes " Trickett is a good friend of mine....he traded my Way!!" It's true. From now on, Trickett Honda is the only dealership I will deal with and recommend to friends and family!!
colfins84
Nov 17, 2015
We had the most amazing experience with Trickett Honda. Specifically, Bryan Pirtle just went above and beyond to help my wife and I find a new 2016 Honda Pilot. Bryan contacted us everyday with updates and worked very hard in helping us land our dream car. Thanks again to Bryan and the entire Trickett Honda team for helping us find and purchase our new Pilot. Would HIGHLY recommend them to anyone and we look forward to working with them again when we purchase our next SUV.
N. Ali
Nov 10, 2015
5 star services with simple and fast without rushing anything. Really happy with the new Honda Pilot. Will definitely be back for the next Honda.
Ashniezn
Nov 9, 2015
After visiting many dealerships and being pressured to purchase.. Sharon at Honda made us the priority not the sale. She made sure we had what we needed and got it how we wanted. Thinking of every future purchase there from now on!
Carla123
Nov 9, 2015
Richard Word is the best car salesman l have ever worked with. He is very knowledgeable about Honda vehicles, options, warranties, service, and the closing documents. He is very nice and easy to work with. I had lots of questions, which he did an excellent job answering. I got a great car and it was a great experience working with Richard!!!
Mestiza75
Nov 9, 2015
This is my first Honda. I'm so glad I made the decision to purchase my Civic. I'm extremely happy with it. Bryan is a GREAT salesman. He heard what I had to say and made suggestions, didn't force anything on me. I'll be back!
R Kelley
Nov 7, 2015
Great Dealership to work with. I have purchased two cars from Larry Davidson he is great salesman. He always provides you with great information so you can make a sound decision that is best for you. Trickett Honda has the best Service Department I have ever done business with. They are always very professional and accommodating. Their Body Shop is also great. If a tree ever falls on your car this is this place to take your car for repairs. I highly recommend Trickett Honda and looking forward to doing business with them in the future.
dannyb
Nov 6, 2015
it was great and no stress ken fuller was the best help you could want thank you ken fuller and everybody that worked with me and my granddaughter tayve
Trickett
Nov 2, 2015
Was not even looking for a car only service work, now I am in one! Not high pressure sale, accommodating, made a good decision going.
mac321
Nov 1, 2015
From start to finish, a super pleasant experience. That's why they've had our car business for over 30 years. Trustworthy, kind and competent!
Dawn1108
Oct 30, 2015
Sharon Cooper was patient and very helpful in making my new car decision. Everyone was very friendly and the selection was great. I ended up with a great deal.
silasbrownrocks
Oct 28, 2015
I wanted to buy from Trickett because Trickett donates to Sumner Spay Neuter Alliance, a local animal charity. Robbie Payne was my salesperson and was such a nice guy. He's definitely not your regular car salesperson. I would highly recommend Trickett over other Honda dealers in the area (I tried Crest and Darrell Waltrip and Trickett was a MUCH better experience). The only con was the finance person's scare tactics on selling the extended warranties, but I guess that's to be expected.
tataki
Oct 28, 2015
The best dealership hands down from sales to service. Too many bad experiences elsewhere. We have purchased 4 Hondas in the past 34 years and plan to continue to do so,
Orlie
Oct 14, 2015
We have been getting our cars from Bryant Pirtle and Tricket Honda for 12 years. This is our 4th Pilot. Everyone is courteous, extremely helpful,professional,and makes you feel like family instead of just another customer I am in retail so I know the SERVICES: Good; Neutral; Poor.TRICKET IS EXCEPTIONAL
Korey
Oct 13, 2015
I bought a Civic last month and they were extremely helpful. They were the only dealer that actually worked with me to find something affordable.
Denice
Oct 12, 2015
Excellent. My experience at Trickett Honda was excellent. Dennis was very helpful and extremely polite. A pleasure to do business with. Dennis was knowledgeable and took the time to explain the details.
John Y.
Oct 7, 2015
The service was very prompt and the service representative was very courteous.I have all my work done at Trickett,My last four cars have been bought at Trickett, When it is time to trade,I will go to Trickett.
Viv
Oct 7, 2015
I got my car right in and it was ready in a jiffy. It had 102,000+ miles and all it needed was an oil change and new windshield wipers.
joecartwright357
Oct 4, 2015
I had experience with Honda in the past. I was a Home Health nurse who drove one of the Honda Civic's. Appreciate good service.
nice_accord
Oct 3, 2015
Low-stress atmosphere, with straight forward and honest pricing that beat the competition without even having to ask for the best price. Honda's sell themselves and these people know it, they just provide the best place to buy them. Highly recommend anyone interested in a Honda to check them out.
Dhayes13
Oct 1, 2015
I bought my first brand new car from Trickett. I have had multiple vehicles over the years but dealing with Trickett was the easiest and best experience by far! Bryan Pirtle was amazing to work with. Very knowledgable and so kind and considerate. Mr. Lowe took the time in Financing to make sure I understood everything and that there were no surprises! I will definitely use Trickett Honda again and refer everyone I know to them! They not only took the time to get the car I wanted in a specific color but Bryan sat in the car with me and went over all of the "gadgets." My car was clean and had a full tank of gas and was parked in the garage (it was raining) waiting on me when I arrived. I love my new Honda Accord!
MILTON D
Oct 1, 2015
Mr. Pirtle sold us our 6th car we have purchased from Trickett, Bryan went out of his way many times to make sure we got the best deal . We wish everyone we dealt with was as honest and truthful as Trickett, a lesson alot of companies should copy. Bryan made sure every step was easy and we love our new CRV.....we sould recommend anyone we know to see Bryan and we had our son purchase his Honda Fit from him..Very happy with all our dealings...Trust them , they will never let you down..
perry
Sep 30, 2015
Bubba Perry is the best service manager I have ever dealt with. Professional, courteous, and made sure I was happy with the results. I will be back.
Brittain
Sep 23, 2015
Robbie at Trickett Honda did a wonderful job trying to get me the best deal and finding exactly what I wanted. He was always very kind and helpful. My experience was awesome!
nascar
Sep 23, 2015
Sid Bandy made sure I had a good experience in getting a car. He was very helpful, polite and listened to what I wanted. He made sure I got a great car at a fair price. I look forward to building a lasting relationship for my car needs. Thanks Sid!
honda2015
Sep 20, 2015
Excellent customer service. Mr. Barrett was very helpful in informing myself about the discount sales that were currently running. He was also very informative in the presentation of the product.
satisfied2
Sep 18, 2015
SHARON COOPER made sure to the best of her ability to satisfy my desire for a new HONDA CRV listening to what i said i wanted and making sure thats what i got!
daveviveca
Sep 13, 2015
Trickett Honda represents corporately that the customer is welcome and considered a long term business partner. Every employee we encountered communicated a positive view and satisfaction of their work enviornment. No one collared us when we stepped in the door, but made themselves available. A non sales service employee walking by answered a question and promptly took us back into the back garage to show us the only car on the property of a brand new model.When we returned to the dealer and asked for a salesman we were politely listened to and immediately informed that there was a special on the model we were interested in, which we were unaware of, and we were told the dollar amount that it was below msrp. We were also told in that initial sentence how much the processing fee was. Which we knew to be $100. less than the competition.Our sales representative Wayne was honest, straight foreward, and efficient. We appreciated his positive demeanor, his knowledge, and helpfulness.The finance department was efficient and prompt. Our experience at Trickett exceeded our expectations many times over. Honest, effecient, fair, and polite. And when the car was driven up for me to get in the radio was softly tuned to my music preference. Never having purchased a car there before, we were very surprised and satisfied.However, previously having our kids two civics serviced there we anticipate continued excellent service.
mls123dino
Sep 11, 2015
Thank you Richard for all your help, your performance is simply outstanding. You made my experience pleasurable from begging to end. From your personal quality to your listening ability and follow through you rate one of the best I have encountered. I am now happily involved with my new 2015 civic and its simply beautiful.Thank you Trickett for having a good team that makes the difference.
Britt
Sep 10, 2015
Good experience beginning with the internet sales process through the moment my daughter left the sales parking lot in her new Honda Civic thanks to a great sales person, Sharon Cooper.
alygg90
Sep 9, 2015
This was our first time buying a car, and I was really nervous. Our experience at Trickett far exceeded my hopes and expectations. From walking into the dealership, we were put at ease. We had a great experience all the way through. Sid Bandy helped us feel comfortable and answered all the questions we had, and helped us find the perfect car for our family! He made it seamless and painless. Our 2 year old was getting a bit antsy, and he even helped entertain her! We absolutely love our car; we loved our experience there, and will purchase our next vehicles from Trickett!Thank you so much!
bobbie37138
Sep 8, 2015
We bought our first car from Trickett about 24 years ago. The sales staff along with the finance manager are really great and we have always been happy with our experience. The service department is good to work with also.
bobk
Sep 7, 2015
This was our second new car purchase at Trickett Honda and we were again treated courteously by our sales representative. He spent a lot time answering our questions with no pressure to buy, and we felt that we were treated fairly and that they offered us a good price on the car. The customer service was excellent.
Carol52
Sep 6, 2015
We have been buying cars from this dealership for the last 25 years. Just that statement alone should tell you how happy we are with not only the vehicles but also the friendly and helpful service from the salespersons. The cars are very dependable and the staff is A+.
Don
Sep 4, 2015
Bill was the service advisor that I talked to about my navi system screen going blank. He had the tech check it out and found to be defective, the part was ordered and in a week it arrived. It took all day and the AM of the next day to fix. Bill provided a "loaner" for me and my unit is perfect again. This is the only place I would go for Honda service and sales. Thanks to a great team.
3iowricans
Sep 2, 2015
I like to Thank Sharron Cooper for helping us make our car purchase a great one. I would definitely would buy another vehicle from Trickett Honda.
Bubba
Sep 1, 2015
From the time you walk in the door and are greeted by a friendly / Cute receptionist, till you drive off in your new car, you are treated with respect.
Mike from Lebanon
Aug 29, 2015
My experience couldn't have been better. I had been looking at C-RV's on line for some time and finally decided to start looking in person. I made an appointment with Ken Fuller and felt like I was his only customer from the time I walked in the door. I never felt pressured, he answered every question, and truly listened to everything I said I wanted in a car. I went home to think about it overnight and returned the next day to buy the one I wanted. Everyone I dealt with was professional and kind. Mr. Fuller made sure I was comfortable with the car before I ever left the lot. He made sure I understood how the buttons worked and encouraged me to call back if I had any further concerns or questions. I wouldn't hesitate to recommend this dealership to anyone and fully intend to return there in the future when I'm ready to get another car. Kudos and many thanks to all.
RevJay
Aug 29, 2015
I've bought many new cars. I believe my wife and I have averaged one new car every two years over the 30 years we've been married. We've worked with at least 10 dealerships. Trickett Honda is by far my favorite dealership. They quoted me a fair price by email, thousands less than other dealers. My salesperson had the exact car cleaned and ready to test drive when my wife and I arrived. She thoroughly explained every option and then we had a relaxed test drive. They worked hard to get me the best deal in financing. I am very pleased and would recommend this dealership to anybody.
Traceimage
Aug 28, 2015
Friendly and fast service. Service and work done on vehicle was fast (faster than I expected). Waiting area was clean and every person I spoke with was friendly.
Olga&Eddy
Aug 25, 2015
Ron took a lot time in helping us select the right vehicle. He's the kind of person that will keep us as repeat customers
cubano
Aug 19, 2015
Had both front air bags replaced due to a recall. Had oil changed while car was there. Did not have an appointment but the vehicle was taken in anyway. Was promised it would be ready by 5 pm & got a call at 4 pm that it was done. Excellent.
holdonmutha
Aug 17, 2015
Having been a previous Honda owner and customer from Trickett Honda, had not purchased a car since 1997.Ted Olmstead was curteous and patient and ever so helpful, excellent experience!
DRUMREP
Aug 13, 2015
I bought an Accord from Rich Rocha 5 years ago. When I received the title from Honda Finance I went to look for a new Accord. Rich came out to greet me and remembered who I was after 5 years. I thought that was impressive. I told him my financial parameters and 30 minutes later he gave me my price which actually was less than I was paying for my previous car. They found my car at another dealer and it was delivered. I went in and 45 minutes later I was driving off the lot with a beautiful 2015 Honda Accord. Like the headline says, it was eazy peezy!! Great dealership and great people. Rich, I'll see you in 5 years.
timbyers1
Aug 13, 2015
As a customer looking for a new model (2016 Honda HR-V) in a northern state where all HR-V's are AWD, Bryan and Trickett were able to locate and hold the perfect car for us, and even do an airport pick up! They were also nothing but courteous and responsive throughout the entire process.
Mamaw Sheila
Aug 10, 2015
Everyone was polite, courteous, and knowledgeable. No one was pushy which is a big plus - I will not do business with pushy salesmen. Would definitely recommend.
Carguy2015
Aug 8, 2015
Loved the staff at Trickett! After being scared away from other dealerships by pushy salesmen we visited Trickett and were blown away by their salesmanship. Wayne walked us through every step of the process and was there to answer any questions we had. Would definitely recommend Trickett to anybody needing a car!
Monty Mitchell
Aug 7, 2015
Dennis showed me the certified pre-owned Accord I was interested in and presented a great deal! I discovered a vibration in the car the next day and contacted the dealership. Dale was very helpful with my issue and put me in contact with Bill. Bill secured a loaner car for me while the service team inspected the Accord. The issue was corrected at no charge! I am happy I chose to buy from Trickett!
Pops
Aug 6, 2015
It was a very hassle and fast transaction. I got an online quote one day, which was $2500 below the quote I got on the same car from another dealership, got preapproved, and the next day went to the dealership for a test drive. I ended up upgrading from a Civic LS to the SE since it was about what I had planned on spending anyway. I was back out the door with a new car in 2 hours from the time I first stepped in. No hard sell negotiations on anything. They quoted a fair price off the bat and didn't try to pressure me into additional things I didn't want or need. It was the easiest car deal I have ever had and I have done plenty in the last 40 years.
moesy9543
Aug 4, 2015
I HAD A RECALL FOR THE AIRBAG.......THEY REPLACED IT THERE IS NOTHING ELSE TO SAY!!!!THEY WERE VERY NICE . VERY NICE I HAD MISSED MY APPOINTMENT AND THEY GOT ME IN AT 1PM
jbeth1967
Aug 3, 2015
I worked with Dennis Jones and he was wonderful. This was the fastest and least painful new car buying experience I ever had. It was great. There were no bait and switch. The cost we agreed on up front and financing is exactly what I got. I was in and out in 3 hrs. Mark in Finance was also great. Dennis even took the time to help me set up the blue tooth on the car so my cell phone would work within the system. I would highly recommend this dealership and Dennis Jones in particular.
Kodiak
Aug 3, 2015
Brian is an excellent salesman, he handled my sale from start to finish with professionalism. He helped me pick out and test drive my first car. He needs a pay raise!
nk215
Aug 1, 2015
I had an incredible experience working with Fred Derrick at Trickett Honda. From the moment I arrived I was treated exceptionally well, and he was up front and honest about everything in the process. I sincerely appreciate all they did to help me get my vehicle.
Ccater
Jul 30, 2015
They made simple, easy and with kindness. I was hit by an unlicensed and uninsured driver. Kyle and Cliff stayed late for me while I waited for the delivery of a rental which they also helped me with. I will never go anywhere else. Thank you! Clarissa Cater
connie
Jul 29, 2015
Great service great experience with Robby Batson.Will recommend my friends to come to Trinket Honda. love my car .worked in a timely manner. explained everything well .
Tailgun
Jul 28, 2015
I was very impressed with the staff at Trickett Honda, particularly my salesperson Sid Bandy. They helped me find exactly the car I was looking for, and gave me a very reasonable trade value on my existing vehicle. I already knew I like the service department at Trickett, but I'll be coming back for my next Honda purchase for sure.
C D McDowell
Jul 27, 2015
Bill was a great salesman and very friendly! Very knowledgeable about the CR-V we purchased and we didn't feel pressured into a fast making decision. He let us look at all the colors of the CR-V's on the lot to make sure we got what we wanted and explained all the features to us. A very pleasant experience!
SLMcFarland
Jul 27, 2015
Did our research before going to the dealer, so we knew exactly what we wanted. Bryan at Trickett provided that with exceptional customer service. 10/10 would buy from them again!
Bill and Janet
Jul 25, 2015
Ryan was an awesome salesman. He was very patience, knowledgeable and not pushy like most car salesman. He listened to what we wanted in a car and was very easy to deal with. Thank you Ryan!
My Name is Inigo Montoya
Jul 25, 2015
I bought a 2015 Honda Fit from Trickett Honda this week. I found the car I wanted through a car buying service and the service sent my request out to three different dealers. Within 5 mintues, Sharon called me and let me know that she had the car I was interested in. They sent someone to pick me up the next morning, I had a delightful test drive with Sharon who answered all my questions. We got back to the office, she got me a price that was even LOWER than what the car buying service said I should pay. Because I already had financing, checking out with Larry was a complete breeze. Everyone I met there, from the young man who picked me up to the gentleman who called my bank to make sure I got my financing incentive from them were kind and friendly. I will never buy another car from any other dealer. Sharon has a new fan.
patsy
Jul 22, 2015
The Sales person was very accomodating and were very friendly. The finance person was very friendly too. I was very happy with my experience and people really like my choice.
Charleyboy
Jul 19, 2015
looked at Honda's online,Sharon got right back to me,seemed to have what we were looking for,She was very knowledgeable & nice to deal with,.( I hate a hard sell ).I only buy white cars & they had one,Just what we were looking for,without all the stuff the dealer usually puts on,after all I can buy my own floor mats,etc,etc.Price was O.K.I would have liked to pay less,but this was a 2016 Pilot,just out,so no rebates,Rest of staff also nice,Service area was clean as was showroom. Offered us water,(hot day) In all,we would buy a car from this dealer again.K.F.
DSky
Jul 17, 2015
I received a recall notice so called the closest Honda dealer - Trickett. Although I initially had a little trouble getting service scheduled when I spoke with a temporary employee who answered the phone, Byron Hill gave me a return call and made sure I was completely satisfied and helped me get the recall scheduled as soon as he was able to. Customer service usually flows from the top down, so based on their manager's actions, I would recommend this service department to others.
Car crazy,nano
Jul 14, 2015
I have bought two new cars from Trickett Honda. A very reputable dealership. They seem to be honest with fair pricing compared to Toyota down the road. I prefer dealing with Trickett. No scams. Ron Barrett was so helpful & made me feel like he was really customer oriented. I will recommend him to my friends.
NicheleM
Jul 11, 2015
Researched other Honda dealerships, and this had the best deal. The staff was friendly and willing to assist. Went to another Honda dealership before coming to Trickett. There was no comparison. Trickett was the best!
lmatusowbrown
Jul 5, 2015
After deciding on the new Honda we were interested in and doing research, we went to Trickett Honda in Madison, TN. We worked with Sharon Cooper and Bill Sneed and they were wonderful!!! No pressure to buy and got a great deal.We will definitely go to Trickett again in the future!!!
Joni Orand
Jul 4, 2015
Sid Bandy was professional and personable! As a single female, buying can be trying...but Trickett treated me like they would their own daughter, wife or Mom. He listened to what I wanted and did not try to sell me something I didn't. He worked with me to educate me on models and answer questions I had. He worked with me to get my payment where I needed it. The finance department did not pressure me to go longer on payments or buy warranties I didn't want after I said no. I've owned a honda from this dealership for years and my entire family buys cars from Trickett knowing we can trust them and be treated well! The service department is outstanding as well. What a great experience walking away with the car I wanted at a price I could afford. Our family won't buy elsewhere.,I would highly recommend Trickett! See Sid for your next car.
Blessedtobe
Jul 3, 2015
Quick, Knowledgeable, and don't forget to ask for Bryan. They have a great selection and no over the top sales pitch. Took it right of the sales floor and cleaned while I was waiting.
Mrcobb03
Jul 3, 2015
I recently brought a car from Honda Trickett in Madison,TN and after getting bad deals from several other dealerships including the one right next door, they worked out the perfect deal...Now I'm in a brand new 2015 Honda Accord LX with a great monthly payment. Thank you Dennis and the rest of the Honda team at Trickett.
Bill T
Jul 2, 2015
I was pleased with the salesman's knowledge and expertise of the vehicle. Ron Barrett took the time to help my wife and I program some of the settings on the vehicles ,and even after the deal was made Ron still called to see if we were happy with our purchase. I never felt rushed at the dealership and all the employees were nice and considerate.
marsheta
Jul 2, 2015
The service from everyone there at Honda was wonderful. I will continue to go back for the routine maintenance on the vehicle. I appreciated how they wanted to make sure I knew about things that needed to be done and receive my approval to do those things before they just went and did them.
kkimbro
Jun 30, 2015
From the first phone call to driving off the lot in my new vehicle, Bill Steed was great to work with! This is the third vehicle my family has purchased from Trickett and it won't be the last!
Jeff411
Jun 29, 2015
Buying experience was wonderful! The environment feels like home and everyone is wonderful and willing to help. Robbie Payne was excellent!! I can't see my self buying from any other dealership
Judy2015
Jun 29, 2015
We had a great experience working with Bryan Pirtle for our fourth Honda purchase. He made us feel relaxed and provided all the information we wanted to make us comfortable with this deal. Bryan got us way more for our trade-in than expected and the discount on our new CRV sealed the deal. We were given a through schooling of all the features and options on our new car and drove off the lot in a perfectly detailed new car. That's why we are loyal, return customers.
hollylile
Jun 27, 2015
I will never buy a car from anyone but Robbie Payne. :) He sold my last new car in 2011 and I have gone back to get a 2016.
Mwflkf1
Jun 26, 2015
We went to pick up our brand new Civic two nights ago to find out that the battery was dead. The dealer changed out the battery. After an inordinately long wait, we were informed that the warning lights were on and could not be reset until tomorrow morning. We went home in a loaner and got the car the next day. The salesman was the only good thing about our experience. He was very honest and truly cared. Thank you Ron Barrett for delivering our car the next day! We appreciate you but found the rest of our experience unacceptable. Here we sit 48 hours later and still have not heard from the service manager. Unless we do hear from him, we do not feel comfortable referring friends to the dealership.
Aengland
Jun 25, 2015
They have found a customer for life. They are a wonderful dealership. Didn't try to sneak any extra hidden fees and made the car buying process enjoyable.
Jeff
Jun 22, 2015
Outstanding customer service. No hassle, no pressure, no pain! Dennis was superb in his assisting my family in this purchase! On top of the fact they gave the best price in the Nashville area!
YoungC
Jun 22, 2015
Robbie Payne is so easy to do business with. He helped us buy an excellent Accord seven years ago and again just this weekend. I so appreciate his patience and knowledge! He even helped me learn how to work the bells and whistles of the navigation etc... after the purchase had been finalized! Thank you!
DaisyDogsMom
Jun 19, 2015
Always quick and pleasant. Been using your service center since I bought my 2007 Honda Accord. I would recommend Trickett to friends/family for car service or buying!
Runner Richard
Jun 17, 2015
I always get great service, friendly, caring employees. Trickett is the best dealership in Nashville or anywhere else. Keep up the good work. Thanks especially to Bubba Perry, a great guy.
Bethb5503
Jun 9, 2015
They did what they said they were going to do and were honest about what they could not do. I would bring my Honda back again.
gale1048
Jun 9, 2015
I appreciate the fact that I didn't have to wait long for just an oil change. The professionalism and friendliness of the staff is such an welcoming factor.
mms
Jun 7, 2015
Trickett personnel Wayne Lemeh and Dan Burkepile made the whole experience of looking at cars, test-driving, and purchasing a car a pleasant one. They put extra effort into locating the specific color I wanted and kept me up-to-date on their progress. Through the whole transaction, I felt I was being treated fairly and well.
Gary W
Jun 6, 2015
I was greeted with a kind and friendly face. Alex Gordon took great care of me and made sure that I was satisfied. She followed up after the sale to make sure that I was happy with my purchase. I shopped around at other dealers and most of them did not seem interested in selling me a vehicle even though I told them I was going to buy a vehicle that week. At Trickett Honda they were not pushy and did not try to force things on me that I did not need or want. Even though I had to drive farther than I planned, I am pleased with the results. I would recommend Trickett Honda to anyone.
mgateley
Jun 4, 2015
Kyle was friendly and helpful in seeing that my car wad taken care of in a timely manner. I will visit this department again when needed in the future.
MJN12345
Jun 4, 2015
Jerry Gregory and Robbie Payne are a wonderful team at Trickett. Both men are so easy to deal with~~ honest and give you that "you are family" feeling.I trust the Trickett organization.
Norm
Jun 4, 2015
Robbie was most helpful and courteous. This is my 9th Honda from Trickett, so I would say they must be doing something right! All of my experiences have been positive.
1943buck
May 31, 2015
Excellent work by Ryan to discover my auto need, seek, and communicate. Great, this is how it should be. This is my second auto from dealership, but this one was over the top. Thank you
jeffs1263
May 31, 2015
The staff is always friendly and courteous. The staff always goes out of there way to make sure the job is done right all the time.
Fred
May 29, 2015
In all the years I have dealt with Trickett Honda, I have never had anything but a positive/outstanding experience. That includes both the service department and the body shop.
kazu
May 29, 2015
Service dept and sales coordinate well and they understood our needs well. We appreciate your willingness to address the door issue. The sales dept has been helpful even after the purchase of the vehicle.
Linda2
May 26, 2015
I came in for an oil change. While there, I was told of a recall on our airbags. That concern was taken care of, which instilled a level of confidence in the service received. I also had the battery in my key replaced for a very reasonable fee. I don't know much about car issues and it's such a blessing to know that I'm being taken care of in a respectful way.
Derek
May 24, 2015
I couldn't ask for more. The entire experience was pleasant. Robbie was great to work with and I feeling we got the best deal possible. Even when he was busy with another customer he made sure to check in. I started my communication with him online and he followed up with me promptly and continued to give me the information I was looking for. Thanks for everything.
goodlettsvilleresident
May 24, 2015
We were looking for an excellent used car at a very fair price--and found both. Ryan was a pleasure to work with--informative, fair, and patient.
Hibuyintn
May 23, 2015
Sent requests out to three dealers in the area. Sharon Cooper at Tricket Honda sent the first and best detailed quote. They had the car ready when we got there and spent less than an hour at dealer. Fantastic experience!
perry
May 22, 2015
Went for oil, lube and tire rotation. During inspection an alignment was also required. They worked me right in for the alignment. Which was a service item I had not anticipated. Saved me a second trip to get the alignment.
RNtrepreneur
May 22, 2015
My experience at this dealership was wonderful with Ron Barrett. He was very attentive and explicit with everything related to buying a car. He is an excellent salesman, friendly, and knowledgeable about cars. That is why I thank Ron for helping me make a good choice.
picky person
May 20, 2015
I have been using Trickett Honda for 20 years to purchase and service my cars. I am on my third Civic and would not go anywhere else.
Donna
May 19, 2015
Good experience with the dealership. Sharon Cooper was very friendly and helpful. They provided exceptional service.
njcurley
May 12, 2015
Just bought a new Accord Coupe and couldn't have had a better experience! Both the salesperson and finance person were phenomenal and made it a wonderful experience. This is the second car we have bought at Trickett and we will definitely be back.
cat adjuster
May 11, 2015
Good experience with the dealership. It was really great to find a car online and not have to go to different places to find the right car.
ClaudeSuzanne
May 8, 2015
Robbie was great to work with, and we absolutely love our Honda Crosstour! We got this done in a day, even though we arrived in late afternoon. Can't beat that.
debbie zimmerlee
May 7, 2015
I got great service and information on a recall. Parts were ordered and will let me know when they are there. I look forward to getting it fixed.
mammaw
May 7, 2015
The service dept at Trickett Honda has always been excellent. They are friendly, knowledgeable and have my SUV ready as quick as possible. The price to get my oil changed cannot be beat anywhere else. Thank you Trickett Honda
frani123
May 5, 2015
Trickett Honda has always provided exceptional service. I have found them to be courteous, friendly and trustworthy. The customer is. provided a pleasant environment in which to wait.
as2015
May 4, 2015
Trickett was great to work with - Robbie made the car buying experience very pleasant. He is extremely knowledgeable, friendly and laid back and has worked there for 20+ years. The person we worked with for financing was also wonderful and has been there 20+ years. That says something about a dealership. We are pleased and would recommend to friends and family. We will be back to Trickett in the future!
LeesaG92
May 4, 2015
Purchased a new Honda Civic last week. I worked with Robby Payne. My experience could not have been any more perfect. Robby was knowledgeable and put me in the exact vehicle I wanted with no hassle. The transaction was fast and easy. I will definitely be doing business with Trickett Honda again. Thank you for the great service!!!
vic wiss
May 4, 2015
easy to talk to sales people and get true answers. robbie payne is very helpful and no push just facts and explained everything i needed to know about car i bought
Matt-Nashville
May 3, 2015
Purchased a new 2008 Honda CRV-EXL from Trickett Honda after negative shopping/preliminary negotiating experiences with two other Honda dealers. Recently went back to Trickett Honda and purchased a new 2015 Honda CRV-EXL. The numbers were right, the process with Dennis Jones was excellent. No game-playing. Just efficient, respect the customer treatment.
Vicky235
May 2, 2015
Great service and fast! Friendly and meets our expectations on all service issues. When we are ready for a new Honda, we will come back to Robbie for assistance!
James123
May 1, 2015
I just had the oil changed. Everyone is professional and nice. Service done quickly and done right. Great price. I think this is a very good dealership.
eachicoine
Apr 28, 2015
As a single, young female with no family in town, I was DREADING the car buying experience. Robbie Payne at Trickett Honda completely went above and beyond to make sure my car buying experience was memorable (for all the good reasons!) I was on the fence on the first vehicle I found and in my time of weighing taking on a car payment, the vehicle was sold. Robbie knew I was bummed and went out and found ANOTHER vehicle for me (a 2014 Ford Escape) that fit into my budget. He even drove the car to me to test drive on my lunch and then again to let me have my mechanic take a look at it. I know I've already said it, but I was so pleased with every step of my experience. If you need a new or used car GO TO TRICKETT HONDA AND SEE ROBBIE PAYNE!
jamesh2283
Apr 27, 2015
I was welcomed with open arms and the atmosphere/feeling is like a family. Very friendly too. I appreciate the generosity of everyone.Sincerely,James
proscene
Apr 26, 2015
We've been purchasing our automobiles from Trickett for many years. It's one of the few "Family owned & Operated" dealerships still around. Customer satisfaction is a priority and buying here is always conducted in a relaxed atmosphere by courteous and knowledgeable folks who work hard to earn your business. The service department hours are convenient and the customer lounge always has a fresh supply of coffee, reading materials and Television to make your wait breeze by. WiFi is also available if you want to bring a laptop or other device. We liked our new 2015 CRV so much, we purchased a 2nd one within 2 weeks.
Woody
Apr 24, 2015
This was our 2nd purchase from Trickett - and as before, could not be happier with the service and attention. We started out looking at used cars and ended up buying new. During the process we dealt with several folks because of scheduling/multiple visits, etc - but each person, every time seemed to go above and beyond. Anytime we're buying a Honda - Trickett will be the only place we'll shop.
Tess
Apr 23, 2015
I was searching for a used Honda CRV. Trickett Honda is close to my home. I looked at their website at the reviews for the sales staff to see who to contact about keeping an eye out for a CRV that was the year, color & had options we were interested in. Robbie Payne had lots of good reviews. I called & left a message for Robbie. He called me back that afternoon. Robbie was polite and very willing to help even though we had never met. Within days Robbie called me back to follow up. He kept me updated on what was available but never pressured me. He is very knowledgable about Honda vehicles. Robbie will work with you to meet your needs and find you the car that you are looking for. He respects the price range you give him. Most importantly, he is kind, respectable, and works diligently to find the perfect vehicle for you! I highly recommend Robbie Payne at Trickett Honda!!!
car dealer visitor
Apr 22, 2015
Sharon Cooper was most helpful in the purchase we made at Trickett. She was very good showing us the features and answering our questions. Larry in Finance was also a fine man to handle the sale.Only thing is (and I have experienced this before) the trade allowance is barely adequate. Others I know have spoke of this too.All in all, I look forward to many good years with this car as well as the service they provide.
james123
Apr 20, 2015
After a recent oil change, I noticed an oil leak. The service dept. took care to tighten everything up and took full responsibility for any inconvience.
sally
Apr 20, 2015
Loved Richard Word. a real "non" salesman salesman. It was actually fun! He was very patient in demonstrating the unfamiliar aspects of the car (code for electronics!).
bsp
Apr 18, 2015
They are always kind and considerate. They always explain in detail any problems that arise. I feel like your Service Department personnel is honest.......which goes a long ways!
grandma2
Apr 16, 2015
I visited 3 different dealerships and decided to buy at Trickett. The first person I talked to was Bill Steed . He is by far the most helpful and informative salesperson I have met. He goes beyond just talking to you about a car. The second day, Bill was busy so Richard helped me. Bill still took the time to make sure everything going okay. I hope the service department is just as great as sales and everyone I've met.
bamagirl15
Apr 13, 2015
Sharon Cooper was the best. No pressure, very easy to talk to, and deal with, I will definitely be buying from Trickett Honda again. Thanks
PilotFan21
Apr 10, 2015
I just had the best new car buying experience at Trickett Honda when I traded in my 2013 Honda Pilot LX for a new 2015 Honda Pilot SE because I wanted 4WD and the rear entertainment system. It was so refreshing because I had such a horrible experience when I purchased my 2013 Pilot at another Nashville Honda Dealership. I shopped around online and Trickett had the best price and didn't push the extras most dealerships try to add. I got exactly what I wanted at the price I wanted to pay.I highly recommend Bryan Pirtle from Internet sales since he was a pleasure to work with.Thanks again Trickett Honda for my new Pilot!
BilC
Apr 8, 2015
I was looking for a vehicle which could give more miles per gallon, has a history for good reliability and a dealership that didn't confuse me with double talk and take advantage of me when I went into a daze from too much information. Bryan Pirtle listened to my wants and needs, then told me what they had that could fit most if not all of my needs. We then looked at the selections and narrowed them down to my closest fit. When it came time to negotiate terms, Bryan explained what all of the numbers meant. He didn't press to close nor did we really haggle over much. When I get a good deal and I know it , I try not to ruin it by trying to make it better for me. I feel both parties were winners and when it comes time to upgrade my transportation again, I will consider Bryan and Trickett Honda first.
Lindsay
Apr 7, 2015
Sharon Cooper was amazing, I would recommend her in a second! She was knowledgeable, friendly, answered all of my questions and no pressure. Give her a raise!
aprilharringtonrealtor
Apr 5, 2015
Sid Bandy is not just a car salesman he is a friend and someone that you can trust! We have bought several cars from him and sent him friends and family as well.
Bobbie
Apr 4, 2015
As always the care of my car was excellent. I had thought I needed a battery but did not mention it. They found my batter was low and asked if I wanted to purchase on while I was there. I did and the cost was comparable.I remain satisfied with the service and will return.
Deonna1980
Apr 4, 2015
They helped me get the vehicle of my dreams!! I have wanted a honda pilot for years and thanks to Trickett Honda & Wayne Lemeh, I now have mine and I am LOVING it!! It was a very welcoming environment & very friendly people.
Mama D
Apr 4, 2015
Ya'll are so good to me and so nice! I look forward to returning!iremember saying hi to Bubba - he sold me all my Hondas, but I don't remember the name of the man who did my paperwork. Everyone was nice!
rdhorton
Apr 4, 2015
My family has purchased multiple vehicles from the Trickett family. I have never been unhappy with the sales, finance, or service departments. I have and will continue to recommend Trickett to family and friends.
BobKat6979
Apr 3, 2015
Bill went beyond in assistance---explaining the use of options and setting many up prior to my leaving the dealership. Both salesmen (Ron assisted in Bill absence) were helpful and informative related to available options and my individual car needs.
mac2061
Apr 3, 2015
In short, the dealership 'walks the walk' that they speak.The salesman, Sid Bandy and sales manger, Jerry Gregory and I were both prepared, and he they listened, negotiating professionally, later following up personally with an issue, driving to my nearby home to charge a stubborn battery and drive the auto to the service department, providing a temporary loaner. I've had 100% satisfaction with Trickett Honda service for over 15 years, prompting me to look to them first when shopping for a used replacement.My congratulations to Reed Trickett for building and training the staff to make the dealership a strong foundation of the community.
whperry3
Mar 20, 2015
I did not look forward to buying another car because I do not like high pressure sales tactics.. It took me almost a year to decide to buy a new car. During this time the staff at Trickett Honda were very patient and helpful to me. They did not try to pressure me into a quick, decision so that they could earn a commission. They patiently gave me the information and time I needed to make my decision. When I finally decided on the car I wanted, they quickly located one and got it here. Bryan Pirtle did an excellent job of showing me all the features of my car and how to use them. All in all, this was a wonderful experience. It is the way car-buying should be. I look forward to being their customer for many more years.
Rnewcrv312
Mar 18, 2015
We bought our last car eight years ago. We were hesitant about entering the car purchase arena again. We have seen Trickett Honda on TV for years and decided to test drive a CRV 75 miles from home. We met Bryan Pirtle on a sunny afternoon. Throughout the car purchase experience he was professional , courteous, friendly and helpful in choosing the right trim and color. We did not feel pressured anytime from test drive to final paperwork. I would recommend Bryan and TrickettHonda for a new Honda purchase.
Amanda Daggs
Mar 11, 2015
Sid helped me with my first brand new car purchase. It was a wonderful experience. I really feel like it was my dad helping me by a car more than a salesman... I'm young and Sid really took time to explain things to me and I really feel like he got me the best deal for me! I went to Trickett looking for a used car as a Valentine's Day Present from my husband and walked out with a brand new Honda Civic right off the showroom floor! Still to this day even though it's weeks later when I call Sid knows exactualy who I am by first name and helps me with whatever I need even if he has to resource other people. Awesome gentleman!
boltosky
Mar 11, 2015
I've purchased 3 brand spanking new cars in my life, in Pennsylvania, Louisiana and now Tenn. All Honda hatchbacks!! HaHA!I had to take a leave of absence from Honda hatchbacks when they were discontinued. I was just hanging out waiting for the hatchbacks to return!!! My purchase of my 2015 Honda Fit moved with smooth purposeful precision and attention to detail. I was introduced to the Trickett service community and all with whom I conversed exhibited an abiding sense of helpful friendliness. My sales representative, Zach, is solid and dependable just like the Honda Fit I purchased from him! To Trickett personnel - Thank You ! Best Regards!
cmatthews12
Mar 3, 2015
I loved everything about my experience with Trickett Honda! Everyone I met was friendly. I worked with Wayne Lemeh in buying my Civic and he was very helpful and kind. It was wonderful working with him and the financial adviser. They made things easy and explained things I didn't understand. I will definitely be recommending them and will be returning in the future!
dewald
Mar 3, 2015
We purchased a new Honda Civic. Richard Word made the experience simple and painless. He is friendly and easy to work with. I will definitely recommend him and Trickett Honda to anyone looking to purchase a Honda.
vecehm
Mar 2, 2015
Sharon was by far one of the nicest people I have dealt with when buying a car. The whole process was fast and painless. Everything was as she said it would be, no surprises.Highly recommend Sharon to any one interested in purchasing a Honda.V. Dunn
ALow
Feb 24, 2015
That was by far the most pleasant car buying experience we have ever had. Trickett Honda, and Fred Derrick in particular, has restored our confidence that working with a dealer can be a painless and even fun experience. We have been singing your praises!Thanks for everything,The Low Family
DVan
Feb 10, 2015
I used the chat feature on Trickett's web site to inquire about a new Honda Pilot. Zach Tooley responded quickly and answered my questions. Over the next few days, I communicated with Zach over email, text, and phone as he answered my questions and met every request I could throw at him. Zach and the Trickett team went above and beyond for me in regards to locating a Pilot and ensuring it was configured exactly the way I wanted it. Zach could not have been friendlier or more helpful, and the Pilot is awesome! Thank you for making this a very pleasant experience!
charles
Feb 5, 2015
Trickett was able to find me the car I was looking for at the price I was looking for when another dealer in town couldn't. Neither had the car on its lot, but Trickett went the extra mile to make the sale!
cdanielstn
Jan 30, 2015
This is not a first our Trickett new car purchase and it certainly won't be our last. As always I received quick, courteous and low pressure service. I submitted a internet inquiry at lunch time for a new Accord. (I did this with 3 dealers and Trickett had the best price.) I test drove the car after work and I was on my way home with a new car shortly after. A very quick and easy process. In addition, everyone was so friendly from start to finish.
emjoyland
Jan 29, 2015
I had a delightful experience with Trickett Honda. Robbie Payne was so easy to work with and made sure everything was smooth and fast. I'm quite proud of my car and grateful for the help from the kind folks at Honda!
NikiA
Jan 26, 2015
From the moment I clicked on the website to the actual moment I drove off the lot with my new vehicle, everything at Trickett Honda was exceptional. Zach Tooley and the rest of the team went above and beyond in customer service and my fiance and I felt we had made the best decision purchasing a vehicle at Trickett. We would recommend to anyone.
edwardcleddy
Jan 24, 2015
Mark our sales rep did a great job understanding what we were looking for and quickly took us through all the suitable options. He was tremendously knowledgeable on every aspect and option of each car we looked at. He was able to relate well to what the car would be used for (business travel mostly) and did a great job explaining things we may have overlooked but now realize are nice options. The price was competitive and they worked very well with me during our negotation process. Getting the paperwork done quickly, giving the car an extra cleaning and topping off the tank were all nice extras that made a good experience even better
Tim
Jan 24, 2015
I had three requirements: the right price, the right mileage, and the right model. These people didn't hem and haw, they told me right off they could help me, and they did. I got a great car at a great price. My bank was a little difficult to deal with, but they dealt with it gracefully. Good experience!
Cj
Jan 22, 2015
Professional, caring, friendly, and fast. They are the best! The entire staff handled my search and buying experience with the utmost care. Bought 4 cars from them so far.
PAC2015
Jan 19, 2015
From the moment I walked into the dealership, I was treated by professional, courteous Trickett Honda representatives. A total pleasure from the first moment. Robbie Payne deserves a Gold Star of Appreciation for his patience in answering all my questions. I will recommend Trickett Honda and Robbie Payne to all my friends. Many thanks!
pad4640
Jan 16, 2015
Spoke with the Internet Rep. Sharon Cooper. She was very nice and accommodating. She obtained approval from one of her managers to sell me the Honda Pilot with a stated trade in allowance. I had scheduled to pick it up on January 16, 2015 and I received a call from Sharon stating the Used Car Manager would not honor the original agreed to trade in allowance. The difference was $ 500. Had the deal been made they would have had a customer for life.
BDB0630
Jan 15, 2015
After a not-so-great experience at another dealership, I connected with Zach Tooley at Trickett. He promised me the car I was looking for within a week and he produced it. Working with Zach was a total pleasure which is something I've never experienced when buying a car. He is friendly, professional, knowledgeable, easy to talk with and absolutely customer service-oriented. I would definitely deal with Zach again when I am in the market for another vehicle. This is how car buying should be!
Kyjimmy2015
Jan 8, 2015
Zack Tooley was awesome. He never tried to mislead me. Very open, honest, and personal. I felt welcomed and a part of the family. I will recommend anyone looking give Zack a call.
jpadkinshill
Jan 3, 2015
We wanted to purchase a new Honda CRV and decided to go to Trickett. Dealt with Zach Tooley and couldn't be happier with the experience!!!! Zach answered all of our questions and made us feel like we were the most important customer he ever dealt with. We will definitely be returning to Trickett to buy our next Honda and will ask for Zach.
noname1
Jan 2, 2015
First of, Zach was great. We used a car buying service and he was easy to work with from start to finish. He was very friendly, and didn't mind the very long test drive we took him on. Purchasing the car was easy, and we thought very highly of the whole purchase. Until about a week after we bought the car. Then we got a phone call that we were given the wrong finance form to fill out. They mailed us one, and we filed it out and sent it back in. Then we get a phone call that they never got it- the form with our finance information on it. So we drove the 40 minutes to fill it out in person. Then we discover our second car key was never programmed. Again another 40 drive up there, and a wait in their service center. Just a little frustrating considering the time we had to take out of work to drive up there. Otherwise a great car, and a great buying experience. Just everything after that has not been great.
Sandrews
Dec 28, 2014
We had an excellent experience purchasing our new Pilot. Zach Tooley did an amazing job helping us find exactly what we were looking for and was super friendly and laid back...No pressure and straight forward with us.. We appreciate his no haggle, right to the point way of handling things. Thanks Zach and thanks Trickett Honda it was great doing business with you all!
Arlene SimmonsYoung
Dec 20, 2014
Zach is an excellent and hard working salesman. I was very pleased with the transaction we made. He went above and beyond the call of duty to make sure that my purchasing experience was pleasant, professional and the absolute best deal possible. And believe me, I shopped long and hard and found not only a pleasant purchasing transaction; but, a salesman who went above and beyond the call of duty.
Sthanson922
Dec 17, 2014
Our experience was so good, we came back and bought another vehicle. Was one of the most pleasant car buying experiences I've had!!! Thanks, Robbie!
JoeWilliamBowlesII
Dec 13, 2014
Zach Tooley took care of us and answered all our questions. I saw a car we liked on the dealers web site and contacted him by email. After some questions and answers about the car, we went in for a test drive. Before the test drive, I saw another model that was a step up and decided to go with that. My wife was on the fence, but said OK. After the first day of driving it, she said she loved everything about it. I knew she would after getting behind the wheel for a bit. Everyone there made us feel at home and obviously did everything to make our car buying experience very easy. I would recommend Trickett Honda to anyone who is shopping for a car.
Lilike
Dec 7, 2014
They handled my paperwork fast. My new vehicle was delivered to me over 60 miles away! My wife and I have switched from Toyota to Honda because of their superior quality and service.
nikki.hunter15
Dec 1, 2014
My family has been working with Mr. Robbie Payne for many years and always appreciate his services. This most recent visit, I was looking to purchase a new car on a tight budget and I received very honest, detail-oriented feedback which helped me to make the best decision. I'd also like to add that I am a young woman without a lot of car knowledge and I never feel taken advantage of or mislead whenever I visit this dealership. I was also helped by Larry in Finance who was genuine and made sure I understood everything 100%. The entire staff was friendly and made me feel important and that my visit was appreciated. I will be sending folks your way!
dick.mann.54
Nov 30, 2014
I have been taking my Honda CRV for service to Trickett Honda for 4+ years, they are very polite , helpful and accommodating. I just bought a new CRV this weekend and all were absolutely a pleasure to deal with. It was the most stress free car buying experience I've had and I have been buying cars about every 3 to 5 years for about 50 years. I would recommend Trickett Honda to anyone for service or buying.
Walter wallace
Nov 28, 2014
Robbie payne and everyone at trickett were great by far the best car buying experience we ever had.we will be customers for life.thanks Robbie you were awesome!
ruthie.thomas.104
Nov 1, 2014
After visiting another dealership and walking away from a disastrous deal I decided to search online for a car. It took all of 15 minutes to find exactly what I was looking for at the very price I could afford. In the instant message I explained my situation and my high anxiety level about walking onto another lot, he was so kind and let me know he was not going to pressure me. I decided to test drive the car and when I arrived he met me on the lot with the car ready to go. It was so much better than I anticipated, he had my old car appraised at more than I could have sold it for myself! Including the time in financing I spent less than an hour total buying a car! I did not walk away feeling "sold to" I felt like he cared that I was happy with my choice. This was such a blessing and Zach and Trickett have a customer for life!! Thank you very much for making what I had dreaded for months into the simplest purchase I've ever made.
mctodd4444
Oct 27, 2014
All the sales people at Trickett have always been great. Although we decided not to buy at this particular time, we were sold on the automobile. Bill was simply the best car salesman we have ever dealt with. He was VERY knowledgeable of the car and gave us a demonstration that my wife and I were very impressed with. We will buy this car in the next year and we will buy it from Bill.Thanks Bill!
angcor580
Oct 24, 2014
We have bought 2 cars at Trickett Honda and worked with Richard Rocha. Richard is the best in the business, not pushy, very knowledgeable about cars, and works hard to find options with reasonable prices that will fit best your needs. Richard is always patience and let me test drive many cars. Also, I love the fact that he give us deals that save us money. I highly recommend Richard Rocha!
83_14
Oct 14, 2014
Zach Tooley and Bryan Pirtle both made the car-buying experience a good one. Between them they provided information over several appointments and test drives. I was debating between two types of vehicles, and they didn't pressure me to hurry up and make a decision. I would recommend this dealership, and Zach and Bryan in particular.
Crzez
Oct 8, 2014
If you're going to buy a car at Trickett Honda, go see Zach Tooley. He's a zero pressure salesman and is very informative. I had a very good experience there. There was only one hicup with the pricing of some paint protection but he ended up fixing it and not even charging me. They had to drive to Memphis to get the car and didn't charge me for that either. Overall an excellent experience. He even hand washed and detailed my new car himself due to other detail staff being busy. Go see Zach!
meroobol
Oct 3, 2014
Zach Tooley was truly a pleasure to work with. Professional, responsive, patient, friendly, knowledgeable - all of these describe Zach. I'm enjoying my newly-leased accord.
methree
Sep 27, 2014
I just bought a new Honda Civic Sedan on Thursday, September 25, 2014. Zach was very attentive, he explained things thoroughly and worked with me though this whole experience. This was the first time I bought a car on my own and Zach and all of the gentlemen, Dan Burkpile, who approved my offer, and the finance gentleman who worked hard on the financing and worked with me in getting this car made it a very pleasant experience.If I had any complaints, it would be when I was signing the paperwork with a gentleman, I am sorry I forgot his name, there was a little too much "playing on fears of something happening" when trying to sell me the additional warrantees for like the dings and the like. That approach actually made me less willing to buy it. Finally, it would be nice if Honda would finance under $5,000. I would have only had to finance $3500 if it weren't for this policy. I am now paying an interest amount on a total of $5,000 rather than $3500, and I don't believe that is fair, when I had the money for everything but $3500. So now I am paying extra because Honda is making me finance $5000.Outside of this, my experience with Trickett Honda was wonderful due to Zach and his hard work.
frlake50
Sep 23, 2014
We bought our 2014 CR-V through an internet car-buying service. What a pleasure -- a great price, the exact vehicle we wanted, in pristine condition, ready when promised. It couldn't have been easier, thanks to Zach Tooley and the rest of the Trickett staff. We picked up our registration and plates in Florida the day after we got back from Tennessee. Trickett knew exactly how to execute an out of state purchase.
cg37212
Sep 9, 2014
After looking for a honda and visiting other dealerships i found Trickett Honda knew how to listen as well as deliver. I had left another dealership earlier that week because i felt unduly pressured, questions not answered and i found out later blatantly untrue
rickandkaren
Aug 27, 2014
What a wonderful asset Bill Steed is to your dealership! My husband was having our tires rotated at Firestone and jogged over to see what was on the lot at Trickett Honda. He was so impressed with Bill's non-pushy attitude and personality that we returned later in the day and purchased an Accord Sport! We are thrilled with it! We have not owned a Honda since our first son turned 16 and wanted a Prelude a few years ago. We had a great experience with the previously owned car and after Bill showed us the Sport we were sold! I would highly recommend Trickett Honda and would HIGHLY recommend that you work with Bill Steed! :o)
brittanydeshea
Aug 25, 2014
I went and traded in my Honda Accord that I had purchased there 2 years ago on a new Civic. It was one of the easiest trips to a car dealer I have ever been too. Marty was so great through the whole process and was very helpful.
Otrhfarm
Aug 24, 2014
I feel Ron went out of his way to make our Honda Fit purchase very unstressed and relaxing experience. We made our 1st visit just to checkout the Honda line since we never had owned a Honda before and previously driven Nissans for years. The 2nd visit was an attempt to test drive but this didn't happen because all the fits arrived were dealer cars that were shipped in for another dealership. Ron and the management team were very concerned about the mix up and very apologetic. They did contact me and my wife for a 3rd visit and we got to test drive the fit with Bill Steed.No deal was reached due to pricing but we were not pressured which meant a lot to me and my wife.Ron called us back and we discussed about another meeting which happened after I had several discussions over phone about several issues ranging from financing ,other vehicles and prices.Ron was very professional and courteous until the end and very good to work with from consumer stand point. We bought our car for all the reasons above.
wsp1013
Aug 21, 2014
From first e-mail contact to delivering the owner's manuals and spare keys the day after the sale, Zach Tooley was fantastic to work with! I highly recommend that you go see Zach or one of his colleagues at Trickett Honda for your next auto purchase. I would also like to mention that Wayne Lemeh took me on a test drive because Zach was out of the office when I popped in the first time. Wayne was very friendly and knowledgeable as well. And lastly, I cannot forget Larry Davidson who worked tirelessly past 8:00 pm to secure me the very best financing rate available. Again, I can't say enough good things about Zach and the team at Trickett. I look forward to having my oil changed there in the future so I can stop by and chat again with these fine folks!
dmc2
Aug 17, 2014
Just bought an accord from Bryan Pirtle at Trickett Honda. Bryan was very friendly, helpful and didn't pressure us to make a quick purchase. I shopped around by getting a few internet quotes, and then went in to test drive and talk to sales reps. My shopping experience with Bryan over the internet and in person was by far the best compared to the other dealers in town. It's the bottom line price that really counts though, and Trickett beat the competition in that category as well.
dutchess1902
Aug 12, 2014
My husband and I have bought several vehicles from Richard and from Trickett he always goes above and beyond to help ! Love the fact that Trickett supports the local police depts. means a lot also and the 100 club!!! I have referred friends to Richard and they have bought vehicles from him and loved doing business with him also yu always walk away feeling like you have made a friend. We feel like Trickeet is more than your "average car dealer" you can relate with Reed knowing his relationship with his Louis over the years... Thanks Richard WORD !!!Thanks Reed for supporting your local men in blue.....Albert & Kimberly Vincent
charles.mactools
Aug 9, 2014
Wow! What a truly relaxing way to purchase a car. Sharon Cooper was so friendly and helpful with all questions we had concerning the Odyssey we purchased. From start to finish, we really enjoyed the atmosphere at Trickett Honda and really appreciate the manner in which Sharon handled our purchase. My new car dealer from now on is Trickett Honda!!!
Sea Monster
Aug 4, 2014
I have been internet shopping for several months, comparing several brands of cars and their prices. I finally narrowed it down to the Accord. After getting several internet quotes the Trickett price was the best. I made an appointment with Sharon Cooper, she was very friendly and knowledgeable about the car. We had to make a couple of appointments to make the final decision but Sharon was patient and helpful through the whole process.I was pleased with the negotiation process and the final price we paid for the car. Sharron even had to make a special trip to the other side of town to accommodate our schedules and get the final paperwork signed. Overall, a very good experience. I would highly recommend Trickett and Sharon to anyone looking to buy a Honda.Oh, did I mention the car? We love it.
agilliam37
Aug 3, 2014
Richard Rocha was excellent. She let my wife test drive several vehicles to see which one was best and which one that she would be more comfortable with. He answered all of our questions and went above and beyond the call of the job. This is our second vehicle that we have purchased there and both times, Richard was terrific. The first one that I purchased in 2009 in Bowling Green, I was pushed into the vehicle and pressured into purchasing that one. Richard didn't pressure us into the car and let us make the decision. He is the best salesman that I have worked with.
bhaskar.tiwari
Jul 23, 2014
I had a great experience working with Trickett Honda. The sales staff was friendly and interested in me and my requirements. I have recently moved to US. I had visited other Honda and Toyota dealers in Nashville but was straight away turned down due to absence of any credit score. Unless I pay a huge down payment. Bryan Pirtle made every effort to work with Honda Finance to get me a lease with zero down.
gallagherk
Jul 18, 2014
After spending a couple of weeks on the internet and working with another dealer I was delighted to find 3 of the car I was looking for right on the lot!Sid was helpful but not pushy and we came to an amicable agreement on the price.I will definitely recommend Trickettt to any of our friends that are looking for a car just as Trickett was recommended to us by a friend and also our mechanic !
garraji
Jul 16, 2014
Robbie, my salesman, was great! I am very grateful for his patience, knowledge, and kindness throughout the whole process. I absolutely love my Certified Used Honda!
birddog123
Jul 13, 2014
This was our first purchase at Trickett Honda and everything from test drive to purchase was wonderful!! Richard Rocha is a true automobile sales professional.We would highly recommend Trickett Honda to anyone needing a new or used vehicle !!! Definitely a 10+ rating. Our 2014 CRV is awesome !!!
tracy.rennie.9
Jul 13, 2014
Our salesman was great! No pressure and very personable! The quickest and easiest car deal I have experienced.. I am looking forward to future purchases at Trickett Honda
ae_sanders
Jul 7, 2014
Buying a car can be a stressful and intimidating process. Not so at Trickett Honda! I worked primarily with Ken Fuller, who made sure I felt comfortable in my understanding of all issues (safety, payment, maintenance, etc.). He answered questions I didn't know I had! Everyone else I encountered was very friendly too. Great to know that places like this warm, community-focused business still exist. I know I'll be back.
rdhorton
Jul 7, 2014
Our purchase was our second with Robbie Payne. It was so nice to go back to a dealership 7 years later and be able to work with the same salesman. (Our son has also bought a vehicle from Robbie.) The experience was stress free and Robbie went above and beyond to make sure the vehicle we purchased was EXACTLY what we wanted. . . . he didn't try to talk us into buying a more expensive vehicle or something that put us into a payment larger than we wanted. We've owned other brands of vehicles but my husband said as far as he was concerned, we wouldn't owe anything else again. Love Hondas, love working with Robbie, and L-O-V-E Reed and the Trickett family!!!!!
debby1952
Jul 1, 2014
I would highly recommend Trickett Honda to all I knowThanks for all you have helpedMe with my new purchase everI will be back no doubt and if Anyone likes Honda's I give Trickett HondaA 10++++++
kscarlett
Jun 29, 2014
I've made the rounds with just about every Honda dealership in Nashville and I can say with confidence that Trickett is the absolute best. I just purchased my third Honda from Trickett (first was flooded in the 2010 floods and the second was a bad purchase from a bad dealership). This will be my car destination from now on and I would never own another make of automobile. You can trust these folks - the best!
antalon1
Jun 27, 2014
My experience with at Trickett was good. Everyone was helpful and friendly. I purchased a new Honda Accord Sport and I'm very happy with my purchase.
tomwaggoner3
Jun 25, 2014
It's rare now days to visit a car dealer and not be bombarded by car salesmen trying to sell you anything just to make a sale. I contacted Trickett Honda by email to ask for a quote on a new 2014 Honda Accord Sport that I had seen online. I received the information that I asked for from Sharon Cooper. She replied with a friendly, short note with the price on the particular car and other information about their dealership. I emailed and talked to Sharon by phone for a couple of weeks before I decided to drive to the dealership to see the car in person. During those two weeks I was never bothered or harassed by phone calls or rushed from anyone at Trickett...what a relief! She gave me all the time I needed to make up my mind as to which car, what color and options, etc. I called Sharon and made an appointment to see the vehicle I had decided on and when I got there Sharon had had the car cleaned up and waiting for me to test drive in the new car delivery area. How nice of her to do that for me! It made me feel like a valued customer before I even signed the paperwork.
nineball2007
Jun 23, 2014
I was treated beyond my expectations and it was a pleasant experience from begin to end.Even after I bought the car Bryan continued to work with me and was so helpful. I was also impressed with his personal life.I could tell that Christ was in his life and he loves his family.
Fernando1975
Jun 21, 2014
After visiting hondacrest and hondawaltrip I was pretty bummed out as I could not lease the honda accord I wanted for my budgeted price as they were not willing to budge much. I contacted trickett honda and Bill Steed answered my call and was extremely polite and welcoming. I agreed to visit this dealership and sat with Bill to discuss the price range I was working with. Bill was not pushy or aggressive however was extremely honest, helpful and informational. We had great conversations as he was very personable. He took my budgeted price spoke with finance, came back and he was able to keep the price within my range without having to involve management or needless haggling. I was able to get the car I wanted for the price I could afford. This has been the best dealer experience I have ever had. Not only will I keep coming back, I am recommending this place and Bill to anyone in market for a vehicle. Thank you trickett and Bill!!!
tmiethe
Jun 19, 2014
We have bought 12 cars in 0our lifetimes and without a doubt our experience at Trickett Honda and Ron Barrett was the best experience we have ever had! Their knowledge and attentiveness was exceptional! They did everything they possiblely could to serve. We will most definitely buy there again! GREAT PEOPLE!
hcrabtree
May 28, 2014
Bryan was very professional. I felt very at ease with him. He explained every detail of the sell and on leasing. I was so impressed so I leased a Civic & bought an Accord.Thanks Bryan
shyver37
May 25, 2014
Thank you so much for making this buying experience such a wonderful experience. This purchase was for my daughter for high school graduation. Everybody was very professional and very helpful with everything. I would definitely refer any friend or family looking for a new or used car.Thanks again for bringing many smiles on a very special day!Sincerely,Shylan Vorderberg
sillypuppy
May 25, 2014
Trickett Honda is the best dealership. Have had a Honda for years and have always received excellent sales help and service. I would highly recommend Trickett to anyone who is looking for a great car and a great dealership.
Belletrist
May 23, 2014
We researched the stuffings out of the Toyota Rav4, Nissan Rogue and Honda CRV. When we decided on the CRV, we went to Robbie because he was our agent for two other Hondas in our family. He's patient, genuine and pretended not to notice when I got emotional about letting go of the Honda we traded. Robbie doesn't really sell cars he arranges the transaction. He didn't give a sales pitch, he gave us information and he was eager to give us what we wanted. Honda is a great product and we think we got a good deal. Robbie and Honda gave us confidence in spending thousands of dollars.
reberg
May 22, 2014
We dealt with Richard Rocha and Larry Davidson and had a great experience. As good an experience as I have ever had changing cars. They both did a great job.
audreyrose
May 4, 2014
I had a wonderful buying experience at Trickett Honda! I worked with Ken Fuller who helped me find the right car (Honda Accord) within the range I was willing to spend. Trickett took such great care of me and made my buying experience such a breeze. Next time you are looking to buy a car go to Ken Fuller at Trickett! You will be glad you did!
cblevens
Apr 30, 2014
I am 61 yrs. old & w/wife & 3 children had to buy many vehicles. "Very few" experiences have NOT been stressful. This was not stressful - shocked. I was made to feel comfortable. Due to inclement weather, salesman took car into shop to be able to view vehicle. Also very reasonable to deal with.Never treated better at a auto dealer!I live 60 mi. away, though would recommend Bill Trickett to friends & relativesI
bmorris73
Apr 25, 2014
I showed up looking for a Camry that was in the online inventory, and when I arrived it had been sold the day before. However, Mr. Derrick met me at the door and very gently asked if I wanted take a look at another vehicle. I paused and said "Yes" and I am so glad that I did! I looked at several vehicles and Mr. Derrick was very dedicated to keeping me within my budget and getting me the car that I really wanted. I dreaded shopping for a car due to sales pressure, but this experience was completely pressure free. I felt very comfortable during the experience and would not hesitate to recommend Trickett Honda to any friend and or family!
Higelac
Apr 24, 2014
Our experience with Bill Steed and Trickett Honda were the best I've ever had when purchasing an automobile. I give them the highest recommendation.
Wdntulk2no
Apr 22, 2014
Short version of this I will NEVER buy a hind from anyone else. EVER! Best price and people never any pressure best of the best!
Jb1234
Apr 13, 2014
Trickett provided the easiest car buying experience ever. Initial contact and most dialog with the Trickett team was via email. Timely responses to questions made the buying process simple. One visit to Trickett to test drive the vehicle and meet the staff sealed the deal. For the second and final visit to the dealership, we purchased our vehicle. The team at Trickett was ready for our arrival and facilitated a quick turn around. Bottom line, We were in and out with a new vehicle in less than an hour to include the final test drive. Will recommend Trickett and Robbie Payne to friends and family. Thank you Trickett.
CAROLPARK139
Apr 12, 2014
This is the 3rd. automobile we have purchased from Trickett Honda. We never considered going anywhere else. Trickett Honda has always seemed honest and fair and we trust them. We use their service dept. as well, for oil changes and check-ups. We enjoyed working with Fred Derrick. He was knowledgeable of the vehicles and able to answer all our questions. He was very patient and never pushy or in a hurry.(My husband is a tire kicker and hagler from way back). Fred made us feel very comfortable and at home. Our next vechicle we come from Trickett also. I'd reccomend anybody to try Trickett Honda. They will take all your fears away on buying a car. CAROL PARK
Drumwright
Apr 8, 2014
My recent experience with Trickett Honda and Bobby Corbitt while looking for a new car was excellent. I was very pleased wth the professional courtesy of the saleman and staff. They went well out of their way to answer my questions, find just the car that I was looking for and provide outstanding service. I would definitely plan on doing business with this dealership in the future.
JerryRoe
Apr 8, 2014
I went in knowing what I wanted from the get-go, and ended up with a very pleasant, easy, and to-the-point process. Fred was very accommodating, and allowed me the time to make sure I was making the right decision. Don't regret coming here at all, I'm very happy with the car, and knew exactly what I was getting when I got it. No surprises. Would recommend to anyone.
Dustin.gregory11
Apr 3, 2014
Everyone was great and very knowledgeable about what they had to offer. The environment was also very friendly and relaxed. Robbie Payne and Mark "Irish" Fulton were both very helpful in my car buying experience.
Stephanie Ferraro
Mar 30, 2014
I had a wonderful experience purchasing my CRV. Mr. Rocha was very knowledgable and helpful. I would recommend Trickett Honda to anyone looking for a new or used vehicle.
Winklew212
Mar 27, 2014
Bill was keenly interested in understanding our interests and demonstrated patience in listening, then answered all of our questions.He applied no "high-pressure" sales tactics but was informative and thoroughly explained features and options available.This was the fourth car I have purchased from Trickett. They have been consistently friendly and easy to deal with.
hondahiker
Mar 25, 2014
Was actually on my way to look at an Elantra when I stopped by Trickett on the way. They gave me a good price on a 2013 model. A part in the driver side door needed to be replaced and Bill followed through from start to finish ensuring the work was completed to my satisfaction. He kept me updated and made arrangements for a loaner car. Bill knows cars and is excellent with follow up service. I would buy from Trickett again based on this excellent experience.
barksdalecatherine
Mar 24, 2014
Sid Bandy showed me cars he knew I would be interested in and could afford and I test drove a beautiful certified 2011 Honda Accord and ended up purchasing it. Sid Bandy made the experience delightful and I look forward to many years of service for my Honda through Trickett Honda.
Diddyk16
Mar 24, 2014
I went to the dealership because of a car I saw advertised on TV. After look at that car I decided it was not for me. Mr. Fulton helped me find the car that was right for me. He answered all of my questions honestly and efficiently. If you are looking for a new or used car I would not go anywhere else. I could not ask for a better experience.
trudybyrd
Mar 18, 2014
Everyone was polite & knowledgeable about the inventory & models that met our needs. They gave prompt & thorough responses to all of our questions. They offered multiple options for terms for purchasing. Quickly had XM Radio & Navigation systems installed so that car was ready for a road trip right away.
oherb
Mar 15, 2014
I have always thought of Trickett Honda being the very best Honda Dealer in Nashville. My experience was great and Wayne was the very best. He was very courteous and knowledgeable, with no pressure. I will be back when I needanother Honda.
hhorton
Mar 14, 2014
Excellent experience with the staff. From sales to finance.there was no high pressure sales but they were there when I had a question or concern.
carlysq
Mar 7, 2014
This was my first new-car purchase, so I shopped around at a lot of dealerships before making up my mind to buy a new Honda. Bryan Pirtle was the main reason we decided to go with the Honda. He was very genuine and straight-forward, so we knew we were in the right place. Trickett Honda is lucky to have such an honest and upstanding employee!
cynotoole
Mar 2, 2014
The experience I had at Trickett Honda was very good. Robbie Payne was great in that he answered all of my questions and along with the finance department, made the financing portion so easy.
CherriM1931
Mar 1, 2014
I wanted a dealership that was close to my home and an easy buying experience. I found that with Trickett and Bryan. He took the time to show me many details about the car accessories, including setting my cell phone to the Bluetooth, and everything went smoothly for me to pick my car up the following day. I will definitely return and I love my new CRV.
wrswafford
Feb 26, 2014
Our family has bought 4 vehicles from Sid Bandy at Trickett and wouldn't go any where else! Friendly and fast deals made every time! Just a great buch to buy a car from!
ferg9020
Feb 21, 2014
I bought a new 2013 Honda Civic Ron made the event seamless. I am very happy with my new Honda and will shop at Trickett again. They are very good team from the sales staff to the Service Department. Thanks Ron for your help!
dbbrady
Feb 19, 2014
Great Service, Great Pricing, Friendly Sales and Finance Staff always ready to help. Have purchased 8 vehicles from this dealership and always had great experience.
jhparistn
Feb 19, 2014
We had a good experience purchasing from Trickett Honda. We live about 2 hours away and found a used vehicle that we liked on their website. After a few calls back and forth we had decided this was the right vehicle for us. They were kind enough to hold the vehicle a few days until we could come view it and make a final decision. We were not rushed and all of our concerns and questions were answered and addressed.We received a better price compared to other like vehicles in the area from other dealerships and national vehicle chains.We worked with Mark Fulton and he was always prompt on returning phone calls and made sure all of our needs were met. I received a couple of follow up calls after we made our purchase checking in to make sure were satisfied. The sales manager also took time to work with us and get to know us. Definitely a friendly atmosphere.I would recommend working with Mark and Trickett Honda.
melindaplew
Feb 19, 2014
My husband and I purchased a 2013 honda civic lx from Trickett Honda in February 2014. Trickett was the first place we visited in searching for a car. Bill Steed showed us the car and was very knowledgable about the vehicle. We were just looking around for cars to get an idea of what we wanted. Bill was never pushy about selling the car, he was very respectful and informative. After that we went to browse toyotas at the new and used toyota dealership and left almost immediately because even though we explained we would not be purchasing a vehicle that day and that we were just trying to browse cars, they were harassing about buying a car that day. So we turned away and immediately knew we wanted to purchase a Honda. We looked at several honda dealerships and were on our way to Memphis at a dealership that was going to accept our price when we got a call from Bill saying they'll take our price. We were an hour and a half away and turned around, went home to grab some paper work (to which no other dealership said we needed, so thankfully they did :)) and drove immediately to Trickett right before they closed, signed the papers and bought the car. Bill stayed hours after he was supposed to be off to accommodate us. He also showed us how to use the vehicle and all its features. In the past I dealt with dealerships (Rivergate Mazda which is now closed and I believe Rivergate Nissan or Toyota) and had awful experiences and even bought a car that I ended up not really wanting because I was pressured so badly by the salesman. I wish I would have known about the amazing customer service at Trickett back then. I am paying the EXACT same amount monthly for a brand new honda that I did for a 2004 mazda with 84,000 miles on it that I bought back in 2008. Im also receiving WAY BETTER customer service with Trickett than I did the other dealerships. I can trust Trickett.I can 100% say that I recommend Trickett Honda. There is absolutely no pressure or harassing about buying a car. After we purchased the vehicle Bill emailed and called to make sure we were still satisfied with our purchase. The other dealerships could care less. Again, our dealer was BILL STEED and glad we purchased through him!
jimshorts1
Feb 17, 2014
I knew the 2013 Honda Fit was the car I wanted. I called the dealership and spoke with Bill Steed, who answered a few of my questions. The next day I went in to see the cars and take a test drive. Bill was easy to work with and knowledgeable about the car. I had a reasonable price in mind for my trade and price of the Fit. We were able to quickly reach a deal. Financing was quick and easy, with excellent rates. I left about an hour later in my new car.I had two small issues the next day. The low tire indicator came on. I checked, and all four tires were low; they had not been checked prior to delivery. Also, the plastic cover for the battery terminal had been broken in half.Overall, it was a positive experience, and I would recommend Trickett Honda, and salesman Bill Steed.
jr0024
Feb 17, 2014
Let me start my review by saying that I have been a customer of Trickett Honda for over 15 years, and during that time, I have purchased several new Hondas and had the opportunity to work with the sales, service, and parts departments at Trickett. I have always found everyone at Trickett to be helpful and friendly, so when I recently decided it was time for a new Honda, I went back to see Larry Davidson and Dan Burkepile, and as usual, I was not disappointed. Larry and Dan worked with me to get the deal I wanted, and even though the Accord in the color and equipment combination I wanted was not in stock, they went and got me the car I wanted from nearly 300 miles away in only a couple of days. If you want to buy a new Honda from a dealership with people who value your business and will continue to provide service after the sale, go see Larry Davidson and Dan Burkepile at Trickett Honda. You will not be disappointed.
latanation001
Feb 17, 2014
All the staff members I encountered were extremely kind, my salesman, Robbie Payne went above and beyond to help me find the right car and get me the price and payment I was hoping for. I would recommend Robbie and this dealership to everyone. This was the best car buying experience I've ever had!
teacherjenks
Feb 17, 2014
We feel like we received a very fair deal on a very good used vehicle. Easy and reasonable to work with. We have been customers in the past on the new car side, but this was our first experience on the used car side - we will be back when we have need for another vehicle.
Kiva
Feb 14, 2014
The reason "why" I gave the rating I did was Mr. Rocha listened to what I specifically wanted and did not want, he found two vehicles, and I was completely satisfied with the overall experience and most important my car choice.
daviddesforges
Feb 9, 2014
Trickett Honda is the first place I'll shop for a car ever! Honest, straight forward people and salesman Robbie Payne is one of the best in the business.
Sheila1K
Feb 4, 2014
Bobby Corbitt was very helpful in helping me pick out a Honda Civic. He took me outside and showed my all the colors of the cars. I picked Crimson Pearl and the car is just beautiful. He also showed me how to work the variious buttons, etc. and explained them to me. I am very satisfied. I would recomment Trickett Honda.
Tdesforges
Feb 4, 2014
Robbie Payne is the most honest dealer around! Reason we went there and have been buying cars from him for 10 years more. Great cars!!
jones8322
Feb 3, 2014
Just wanted to say a big Thank You to Sid Bandy for his expertise in sales, friendliness, and professionalism in our purchase of a used Honda Accord from Trickett Honda. He helped us thru the process of getting pre approved and thru the whole transaction of buying the car. I can say this is the best buying experience I have ever had in purchasing a vehicle. I love the Hondas and can say that the purchase of this car has made me truly happy and I know that I will now have have a dependable vehicle. I will definitely recommend Sid Bandy and Trickett Honda to my friends and family and for my future buying of Hondas.Sincerely,Jimmy and Kimberly JonesWestmoreland, TN
Padfield
Feb 3, 2014
A fabulous experience with Fred. Very honest and thorough.We bought a 2008 Honda Element.Very very pleased!Service after the sale has been great as well.
rcmsports828
Feb 3, 2014
We began our car search a few months back. Upon entering Trickett Honda for our first time, we were happily greeted by Mr. Steed. Mr. Steed immediately showed us the cars on the lot that we were interested in and allowed us to test drive one. After discussing the options we had seen, we told Mr. Steed that we were still going to look around at what the other dealerships around had to offer. He thanked us for our time and politely took some of our information.After deciding that a Honda was our best option, we decided to give Mr. Steed a call. He met with us the next day, and once again gave us an extremely thorough description of the cars on the lot that met our criteria. Moreover, he provided many options he could carry out if they didn't have a car that met all of our desires. After test driving yet another car, we sat down to begin negotiations. Throughout the negotiations, Mr. Steed was extremely friendly and worked to ensure a deal could be made. After making multiple trips to his manager's office, we were offered an excellent deal by Mr. Steed and Trickett Honda.The customer service provided by Mr. Steed and Trickett Honda doesn't stop after the purchase. After we were called a few days later to sign some papers, Mr. Steed greeted us at the door, asking if we had any concerns about the car we had purchased. Trickett Honda, and specifically Mr. Steed, were extremely helpful throughout the process, and therefore, provide some of the best customer service in Middle Tennessee.
BeazerC
Jan 29, 2014
I have never experienced a better way to purchase an automobile than buying at Trickett Honda! When doing the research, I found that Trickett was offering to sell the exact vehicle I wanted for less than any other dealer in the Middle Tennessee area. Unlike other dealers that I have heard about, once at the dealership, the arrangements for purchase remained consistent with what had been discussed via email. No Surprises or "extra fees"! How awesome is that! Because of the professionalism and helpfulness of the entire staff at the dealership, we have bought two new vehicles in less than three years and love them! I must add that Bryan Pirtle is a man of his word and strives to please his customers in any way that he can. I would not recommend looking anywhere else for a new Honda in Middle Tennessee! Thanks!
Jfm54
Jan 29, 2014
I returned to Trickett because of Robbie Payne our salesman. We have bought previous cars from Robbie at Trickett and he is always friendly, thorough and willing to go the extra mile to accommodate our needs. My husband and I feel Robbie is trustworthy, shoots straight and doesn't pressure us. He is wonderful to work with! Thanks Robbie for another great car deal.
mblair4185
Jan 25, 2014
My husband and I came in to look at the CRV and the Accord. We were immediately greeted by a man who introduced himself as Bill Steed. It was in the single digits outside so he took up into the showroom and started with the CRV. He went into a VERY detailed demonstration and we were immediately blow away by not only the vehicle but Bill himself. We have bought a lot of cars over the years and its almost always a pain. You feel like most car salesmen dont have a clue about the cars they are selling and are flat out just trying to make a sale no matter what. We never got that feeling working with Bill. He then let us test drive the CRV and went through yet again a very detailed demonstration and had all kinds of neat things to show/tell us about the vehicle. We were pretty much sold but decided to take a look at the Accord just incase! We ended up deciding to try for financing on the Accord. Again, Bill was super attentive and detailed with the entire process. We were trading in a much older car and he worked with us to get the most possible out of it. In between waiting for answers from the finance department he talked to us about his life in general and pets (we are big animal lovers) We felt like he was so down to earth, laid back and just a straight up nice guy. We werent approved through Honda, but were approved through another company. When we met with the finance department and learned our payment would be right at $500 a mth we were less than thrilled. Bill sat and talked with us and gave us options on different used vehicles that would fit in our budget. In the end we wanted the new Accord with all the bells and whistles. Bill was able to get our payment down to $475 a mth and we took it! This was our first experience with Honda and Bill Steed. We will be lifelong customers! We love our new car! We love that we came back today at Bills request and he sat in our car with us and showed us ALL the features on our car and then set up our phones, radio etc!!! Seriously, amazing customer service! (**After driving our new car to my parents house we learned that the Accord they bought two years ago came from Bill as well! They had only rave reviews about him too!) I would like to end this review by saying: My husband and I own our own business and we rely on reviews from our clients. We take them very seriously and know how important they are. We dont give rave reviews unless they are well deserved. I hope that Bill is able to read this review so he knows what a wonderful job he did. Thanks! Michelle & Michael Blair
LinnieD
Jan 24, 2014
I had to reschedule my service visit three times, which is unusual and I felt bad about it. However, each time I called HONDA Service, the service center employee was kind and helpful. When I finally had the service visit yesterday (1/23/2014), I requested that it be as quick as possible since I had a new puppy at home. I was in-and-out within 35 minutes! During the visit, Bubba offered suggestions for improving my vehicle experience and, when I said I did not wish to purchase a Hepa filter at this time, he was nice about it and did not make me feel pressured. The lady at the check-out desk was very friendly and kind also.My latest vehicle purchase in July 2013 was a positive experience largely due to the salesperson, Bryan Pirtle. He answered all my questions and did not apply any type of pressure regarding purchasing the vehicle. He was knowledgeable, kind and helpful.I'm thankful to work with the people at Trickett!Linda Stewart
MattG0417
Jan 24, 2014
We've gone to Trickett Honda for pretty much every car we've bought in the last 20 years. The last 3 cars we bought were from Ken Fuller. If you're going to buy a car, you need to see Ken. He's a very personable, great guy. We never felt like we were being handled or spoken down to. He got us the deal and payments that we wanted. I fully recommend Ken!
marynelle
Jan 22, 2014
Richard knows his product and me personally as a customer. He has sold me multiple Hondas from Trickett Honda. He cares about the customer, what their needs are and knocks himself out to fulfill those needs.
wendypieper
Jan 22, 2014
Bryan was excellent to work with. He made the car buying experience a pleasure. I would definitely recommend Trickett Honda and Bryan Pirtle to my friends and family.
rnicholson
Jan 20, 2014
I had very specific requirements for my car. As most people, I required low price, low payments, and high quality. I needed a quality, economical car to get me to work and home and be adjustable to my family and children (car seats). I didn't need anything flashy, just dependable. I had a budget limit for down payment and monthly payment but had the financial stability to support my requirements. I went to many dealers in one day before coming to Sid. First KIA due to commercials about low prices and low payments. They started shadowing me like a stray dog before I even got out of the car. The first thing they wanted me to do was fill out paperwork before even letting me look at inventory even after telling them I was just looking. They completely gave me the run around about what I was looking for, even after explaining WHAT I was looking for. They did not listen to my requirements and attempted first to sell me high priced vehicles with high payments. When I explained I couldn't do that, they treated me like I wasn't interested in even buying a car, and treated me like I flat out couldn't pay for one or afford one. They didn't even show me anything within the prices I was looking for. I then decided to go to used car dealers after such a bad experience looking for a place where lower prices were more practical. I went down Gallatin Rd one dealer after another looking for the car in my price with the quality I required. No one had the quality I was looking for in my price range. I was skeptical about entering Trickett as I expected them to start high balling me right away. Before even browsing inventory, I first wanted to make sure that the price range I was looking for was even available at this location as it was a new car dealership, not a mom and pop used cars. The first thing Sid asked was "what are you looking for", which none of the other dealerships I visited seemed to be interested in. I explained my requirements without him trying to tell me about brand new vehicles with outrageous prices. He then established my financial requirements without blasting me with $500 monthly payments or $10,000 down payment requirements. He took me for word value for what my price ranges were without acting skeptical of my worth or financial capabilities (or just treating me like I was too poor to afford a car). After listening to my requirements, he explained to me that most of what was offered at this dealership was outside of my requirement parameters, but did list the small inventory that did fit my parameters (the only car that did, really). The car he showed me was everything I explained that I needed, good quality with low mileage, nothing flashy or extravagant, family friendly, economical, and reasonably low in price. I wasn't offered any sports cars, nor wrecked vehicles, nor 2014 off the assembly line latest and greatest (which I wouldn't be able to afford). He explained what would be required of me to fit the low payment plan I was looking for without treating me like I was poor or couldn't afford to own a car. He ran numbers on the price ranges, and down payment requirements I needed without asking me to register or sign me up for a credit check before I even decided on a car, and gave me reasonable numbers that made me want to proceed with dealing with him. He didn't ask questions like, "how much money do you have?", like a crook just looking to get my money in his pocket. It was very clear that he was trying to get me what I wanted, not just get me to sign checks. The car was great quality, not the junk pile next to the garbage dumpster that most dealers would offer after hearing the word "low prices". He allowed me to comfortably establish that what he was offering was what I was looking for, not trying to dazzle me with fancy car options or special features, or distract me from undesirable traits of the car in question. He focused on items I asked questions about without throwing sales pitches at me that were not within the requirements I was looking for. He answered the questions I asked honestly and directly without rewording things to sound good or avoiding saying things I didn't want to hear. He allowed me to inspect the car in my timing without breathing down my neck with sales pitches. He gave me the time I wanted to become familiar with the vehicle without trying to rush me or act like he had more important things to do than make sure I was comfortable with my decisions. He allowed me take time to think about my decision without rushing me into paperwork or credit checks. Then finally he allowed me to decide that I wanted to make the deal instead of telling me what I needed to do or use phrases like "your best bet is to" or "you have to" or "well, do we have a deal?" The dealer, the car, the payments, the financing, and the transaction were everything I wanted and needed. I want to make it clear that this man helped me to take care of my career, my family, my financial stability, my self esteem (knowing that this deal was all around the perfect deal), and prevented me from many bad situations that could have literally ruined my life by not finding what I needed on such an important aspect of life (as a dependable car is the backbone of middle or lower classed America). I hope this review is emphasized to Sid, his superiors, Honda themselves, and the persons running this review site. I consider my transaction with Sid Bandy to the be best dealing and professional experience I have ever had!
geneskaggs
Jan 1, 2014
My experience with Sharon Cooper in the purchase of a new Honda Crosstour was professional. She was warm, friendly, engaged us in asking questions that were important to us. We had been looking for a new car for about a year, and had visit her three or four times previously. She kept in touch via email which was good. Feel when you keep getting phone calls is like a cold sell. Blessings, Gene Skaggs
bsan3456
Dec 30, 2013
I have purchased many vehicles from Trickett over the years. I have always been treated great and felt they have always been fair and honest in the dealings we have had. Robbie Payne is great and very honest and caring. I would recommend him to anyone that is in the market to buy a new or used car. I have never had a bad experience with them.
dodielamb
Dec 26, 2013
we had a good experience, we were showed the car we wanted and given a very reasonable price, we were in and out in a reasonable amount of time, over all we were very satisfied.
9dmd
Dec 14, 2013
Trickett Honda lives up to its excellent reputation. The pricing was very competitive. The staff were excellent, very personable, and helpful. I highly recommend this dealership.
pleasedontcallmeliz
Dec 8, 2013
Trickett Honda was great in all respects. They got me the car I wanted at a great price, gave me a fair value on my trade-in, and were respectful of my time. Highly recommended.
dan.3766
Sep 7, 2012
Ok....Here we go....I am a huge HONDA fan and have bought several cars in Nashville from all the Honda dealers in town...Been to and bought from "'old DW" and found out after the sale it did not matter that I spent my money with them...Went to Cre*t and at the dealership no service after the sale...Car had 3 recalls pertaining to windows and they did the recall work as it was an interruption to their day.The work was sloppy and they would not correct it.Now I decided to go to Trickett Honda (even if it was in Madison and a good 50 min drive for me) was met at the front door by Richard W. and I tell you what....I have been treated like family from that day forward. You will NOT be pressured into buying something that you are not comfortable with and they will work with you on any issue you may have.If you are interested in meeting a REAL and honest car dealership I highly recommend that you at least check out Trickett and see for yourself...If you are not happy go elsewhere at least you tried.Don't forget to look for Louis!!!
jetskij16
Jul 6, 2011
Brian's had good customer service over the phone, wasn't able to make a contingent deal over the phone like I have been able to with other Honda dealers but I understand they want to see the car we were trading in. So while on our way home from vacation we stopped at the dealership(about an hour out of the way). This is where everything went completely wrong. John Kennedy helped us because Brian was attending to another customer(not an issue), and he obviously didn't want to sell the car to us. Before we even began negotiating trade in and price of the new car he was making excuses why we should by from our home town. When I finally said I wanted to make an offer, I was in the building for maybe 2 minutes I made an offer that other dealers were willing to accept but they did not have the car we wanted on the lot. John looked at a sheet and just said he couldn't do it, didn't run it by his sales manager or make a counter offer. I will never by a Honda from them and I have already told my friends that live in the nashville area to go somewhere else. I will also be calling Honda to let them know directly of this experience
kinzinger1
Feb 22, 2010
I have purchased two vehicles from this dealership and each time I am very happy with the service, follow up, and genuine behavior of sales staff and other personnel. I would drive back to TN from WI to purchase from this dealer if they had the car I wanted.
What’s more, Music City Honda of Mount Juliet has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Music City Honda. Check out the listings today to find the right car for yourself. Music City Honda is definitely the best place to buy used cars online.