Used Cars for Sale at Nazareth Ford in Nazareth, PA

doubled

May 20, 2016

I had many Fords, and wanted to go back to them. Went to Nazareth Ford and spoke to Pete Scherb. I bought A 2016 Ford Fusion with no hassel. he made the sale easy and enjoyable. will go back.

Szembo2003

May 18, 2016

Very helpful staff and service. Great service. They worked with me on every step to get me where I needed to be on price without much hassle.

brianhajdu

May 15, 2016

This is the 3rd vehicle I have purchased from Nazareth Ford with the same salesman, Dan Roman. Dan makes each transaction seamless with no headache what so ever. He simply does what he says he will and always comes through. Dan is the reason I chose Nazareth Ford. I highly recommend requesting him if you decide to look at vehicle at this dealership.

EdgeKim

May 11, 2016

Dan Roman at Nazareth Ford is by far the best dealer I have worked with while buying a car. He is patient, down to earth, respectful, knowledgeable, and just an easy person to work with!!!! He went out of his way for both me and my daughter when we bought our cars there. I will DEFINITELY be a return customer, as well as my daughter. I HIGHLY recommend Dan Roman at Nazareth Ford!!!!!

Jason Pennypacker

Mar 28, 2016

I went in to Nazareth Ford after having not so pleasant experiences with other dealers in the area. I immediately found the vehicle I was looking for in great condition with very low miles. I dealt with Dan Roman who was great from the very beginning. Dan was honest, straight forward, and extremely knowledgeable about every aspect of the purchase. I am extremely happy with my vehicle and the service I received from Dan and everyone at Nazareth Ford. I will most definitely be recommending this dealer and returning when I am in the market again to purchase another vehicle. Thanks again.

Ford Edge owner

Jan 3, 2016

I was looking at cars at other dealers and found Nazareth Ford , Salesman Pete made my wife and I comfortable and made us feel like they wanted to do business. Other dealers seem to have lost the customer along the way and made us feel like we were just someone that came in to look and not wanting to deal. Pete Scherb is an awesome salesman and I would deal with him again on a vehicle. I looked at a couple of different Ford edge models and Pete did not get tired of answering questions from my wife or myself. When it came time to deal on the vehicle that we were in pursuit to buy , Pete was working hard for us to get the best deal we could get and it took a period of 3 different times for us to come to an agreement on price and Pete stayed with on the deal the whole time for the two week period to make the right deal that we were looking for. kudos to the team members at Nazareth Ford. my wife and I enjoyed our experience at the dealership, from sales to management, to the cashier, also bought some mudflaps and a bug shield from the parts department. Nice experience all the way around !

Brian Clifford

Nov 15, 2015

Staff is always pleasant and attentive. Facility is clean and professional.

GailandJohnC

Nov 15, 2015

This is our 3rd time dealing with Nazareth Ford. As in the past, it was was once again a great and wonderful experience no surprise!

Augustine Camacho

Nov 14, 2015

Service is always through and effective. With recommended services required without being too pushy..

William Vanzino

Nov 13, 2015

Quick Lane was outstanding, especially Christina. She is professional, knowledgeable, and a pleasure to work with. Her follow up was great.

Carol Flavelle

Nov 12, 2015

Compared to Bethlehem Ford this was a much more pleasant experience. I didn't have alot of questions so I was able to speak with any service advisers but dropping the car off and picking it up was a very pleasant experience.

Jennifer Perry

Nov 12, 2015

Friendly staff. Quick service. The recalls went much quicker than expected.

Joseph Fritz

Nov 10, 2015

The team performed extremely well to fix my problem, courteous and professional.Glad I have service like thisJoe

ColleenEsq

Nov 10, 2015

I had the pleasure of leasing a 2016 Ford Fusion from Nazareth Ford. I was greeted by the sales rep, Dan Roman. He took time to carefully explain the details of each particular fusion package and thoroughly go through the technology on the car. Never once did I feel hassled or pressured. I am very happy with my experience. I also had the opportunity to interact with Jay Charlie. Another classy employee!

David Saeva

Nov 8, 2015

It is very quick and done right at a fair price. the people are very nice to you and do everything with a smile.

Phil Curtolo

Nov 7, 2015

The service team at Nazareth Ford are second to none. They are always honest about my 11+ year old vehicle and are great at keeping me informed of upcoming service needs. I'll keep going to Nazareth Ford, without question!

Russell Reigel

Nov 7, 2015

service was great and fast. everyone was courteous

warrencounty

Nov 7, 2015

I was hoping to get some info on a vehicle, what I got was a outrageous offer. When I questioned, I got, "you should shop around" as one of the responses. I guess I will take my business somewhere else.

Denise Buoye

Nov 4, 2015

Very good customer service. We go back to Nazareth ford because we trust them.

Sharon Strobel

Nov 3, 2015

JUDST AN OIL CHANGE AND RECALL REPLACEMENT. fRIENDLY STAFF AND REASONABLE WAIT TIME.

Theresa Fehnel

Nov 3, 2015

Always return for service and recommend Nazareth Ford to others.

Mike D.

Nov 1, 2015

The service staff overall was professional & friendly.

Gail Dewitt

Oct 30, 2015

I had my 10,000 mile check up and inspection of my Ford Fiesta 2014. This is the second time I have used Quick Lane and I am pleased with my experience. I would have liked to have a shorter wait time.

John Jeffrey

Oct 28, 2015

Everyone was nice an willing to go out of their way to make us comfortable.

Miranda Lane

Oct 28, 2015

Used to have services at Gilboy ford where purchased I was unhappy with their service so decided to bring to Nazareth ford where service dept. is excellent

Navin Satyavrata

Oct 28, 2015

Good service as always and got appointment as needed. Work finished in a timely manner too

JoeA

Oct 27, 2015

I found Nazareth Ford to be the easiest dealer I dealt with. While shopping, I looked at 3 other dealerships. Nazareth Ford was the only one that gave me the real details upfront. I went in to all the dealers the same way. I told them exactly what I wanted, which vehicle, $0 out of pocket. All others gave me prices with money down. Nazareth Ford worked up exactly as I asked. They were the only ones that listened to what I wanted, not how they wanted to present it. I would recommend them.

Jonathan Kearns

Oct 24, 2015

2014 Ford Mustang. The vehicle was serviced in a reasonable amount of time and done correctly.

Aaron Hook

Oct 23, 2015

I was in and out very quickly with no problems. the facilities were very clean.

Mark James

Oct 23, 2015

Always prompt, courteous, and I always know what is going on. Chris Hardy is fantastic... gets me in quickly and advises as soon as he can.

George Williams

Oct 22, 2015

Customer service and the technician were helpful and completed service in a timely manner.

Ronald Lane

Oct 20, 2015

Bought a 2016 Fusion (Demo). Salesman was terrific, very friendly, very knowledgeable and always cheerful.Typical car deal, its just like the Medical cost world, they say it costs $2000 and then except $500 from the insurance company. Everyone knows the game is stupid, but it never leads to change.Overall it was a great experience, I always enjoy "the game".Thanks

Bwclearview

Oct 17, 2015

Excellent sales transaction at this dealership with Dan Roman. He was very professional, straight forward and new exactly how to read the customer. The delivery was one of the best I have had to date and I have purchased many vehicles of various manufacturers. I highly recommend Nazareth Ford and more so Dan Roman

Sandra Applegate

Oct 16, 2015

My 2007 Ford Edge has given me great quality.I probably will purchase the same when I am ready.The service at Nazareth Ford is top quality and I always feel confident that they havechecked everything and do not state I need something when I don't.

Ronald Lewis

Oct 14, 2015

Did the things I needed done all in good time and at reasonable cost.

David Pennington

Oct 10, 2015

Leased 2016 Fusion SE AWD. Fast and courteous deal with Jason and Jay. They really cared.

Louis Prati

Oct 9, 2015

Job was done well, but tech never sets the lights to turn on automatically or set the seat back the way the found it.

Richard Takach

Oct 9, 2015

All good! Service good people friendly, facility clean and organized

Anna Olver

Oct 5, 2015

Great service as alwaysGood people nice facility .Nice to know they care

Elizabeth Lavelle

Oct 5, 2015

2011 Ford Fusion, staff was helpful and service was good.

Donald Wilderotter

Oct 2, 2015

Same as ALWAYS - Awesome. And this is character 21 thru 50 (because more is better)

David Gilbert

Sep 26, 2015

Me and my wife had the best experience buying our new ford F-150,at your dealership. I think that if we had to go someplace else we would only be let down.... Thanks to pete and the entire staff at nazaereth Ford.

dgregoreo

Sep 26, 2015

Tom Gasper helped both my girlfriend and I get into two amazing new cars. I bought my 2014 Ford Focus in February and couldn't be happier; my girlfriend got hers just a few months after me and she is just as happy. Tom was very professional and helpful. I shopped around at many different dealerships (some outside of Ford), and Tom was the only salesman who didn't make us feel pressured into making an instant decision; and that is why we bought from him. He is a great asset to the company and I would most certainly buy my next car through Tom. Thank you for making a great car buying experience!

Wayne Miller

Sep 25, 2015

everything as it should be, very satisfied that my Focus was finally fixed, my complaint has always been with Ford itself for taking so dam long on relesing parts to correct

Deborah Rodger

Sep 23, 2015

You did not tell my wife her car was out of inspection. Otherwise service was ok.

Robert Dinicola

Sep 23, 2015

From the initial call to me driving my car out after service was a good experience. Everything was done as expected. Ralph handled everything well explaining details of what needs to be done and it was done sooner than expected. I appreciate the counsel from Ralph Nitoli. Keep up the good work.

Mary Uliana

Sep 22, 2015

Everyone at the dealership is helpful, friendly and most importantly, competent.

Gregg Smith

Sep 18, 2015

Jason Roth is the best and only reason I buy there. Bought a 2016 f350

Roger Carroll

Sep 15, 2015

courtious service, vehicle delivered as promised. kept me informed.

Walter Fries

Sep 14, 2015

When I need service on any of my 3 Fords I always choose Nazareth Ford.

Cheryl Digiacomo

Sep 12, 2015

The staff was friendly and helpful. My vehicle was ready for pick up when promised.

Stephen Pierce

Sep 12, 2015

Tom was such a gentleman and really helpful in picking the car that was right for us. He is probably one of the best car sales associates we have ever worked with. Thank you for making the car purchasing experience one of ease and enjoyment.

Barbara Peabody

Sep 10, 2015

I had an actual appointment time (9 AM). There was only one line going into the garage and after I got in it I decided that it was the Quick Lane and that wasn't the lane I wanted to be in, but thought it would get sorted out when they got the paperwork from the Service Rep. When I made the appt. I was told it would take about one hour. I was there over two hours and think it was because I had to wait for some Quick Lane people to get taken care of. That is why I made an appointment. I wanted to have a specific time. This has never happened to me before. To me, Quick Lane means oil change or tire rotation, not a 20,000 mile checkup which is what I was there for. I was not happy about that experience.

Jeffrey M

Sep 10, 2015

My experiences at Nazareth Ford from sales through limited service so far have all been top notch!

Todd Mellott

Sep 10, 2015

I'm a loyal customer to Nazareth Ford. I've been coming back for 25 years before it was Nazareth Ford. I'm loyal & consider Bill Barron to be more than my salesman. He's a friend & know'so I'm busy! The truck & paperwork was ready! In! Out & Go!!!! That's my life & Nazareth Ford treats me like family. I won't betray my Ford Family by going to another Dealership! Sincerely Todd Mellott

Katherine Gladney

Sep 9, 2015

I purchased a 2014 ford focus. Pete was helpful because he made it possible for me to get the car I wanted at a price I could afford.

Konushco

Sep 8, 2015

Today was my first maintenance appointment with Nazareth ford, and I could not be more satisfied. They were professional and friendly. The work was done fast and efficiently. Christina at the service desk was extremely helpful and knowledgeable.

Francisco Fraga

Sep 7, 2015

Service was great anday done in a timely maner! Will definitely come again for my next service! One thing I could say they can improve is their FREE WiFi, it was so bad and slow I had to use my own phone's Internet to get some work done.

Mark Heater

Sep 4, 2015

very well. They took care of everything and fixed the voluntary recall before I got the letter.

Charlotte Gazzana

Sep 3, 2015

Everything was fine except the time was changed on the clock and my Sync system did not work for directions.

Stephen Silic

Sep 3, 2015

My Ford Expedition was at Nazareth ford for some problems with the paint. It was sent to The body shop and the problem was resolved. The staff were very helpful and the problem was solved to my satisfaction.

Frank Mengel

Sep 2, 2015

Service was excellent and reasonably quick. Service representative was friendly and very good. Helped me to get my rebate sent in.

George Kelchner

Sep 2, 2015

Everyone was very helpful with my service. Also the parts department. I bought the diesel exhaust fluid and they explained how to use the fluid. Great customer service!

Nicholas Bukovac

Sep 2, 2015

Service was once again great. I showed up on a Saturday without an appointment and I was treated as if I had one. My problem was fixed in a timely fashion and to my satisfaction. Once again Great Service

Paul Zeigler

Sep 1, 2015

2015 MUSTANG GT , sales staff was very helpful at finding a GT that was affordable ... many thanks to them

Jim

Aug 27, 2015

Good experience. Thanks for the positive comments about my older 89 F250. It's been a long road keeping this truck maintained to look like new condition. Glad Ford could help with the manifold as I didn't feel, nor had the time to do it myself. Runs great. Thanks again! Jim

Linda Weber

Aug 26, 2015

The service at Nazareth Ford is excellent, I am completely satisfied.

Paul Zeigler

Aug 25, 2015

I purchased a new 2015 mustang .... nice G T .... excellent price !!!! A good dealership with a variety of new cars & many excellent pre owned vehicles !!! if i had a few more $$$$$ would have taken another mustang home with me !!

Leslie Dieter

Aug 20, 2015

Car was done when promised and was washed!!! Was a recall, so probably was not difficult to fix.

Andre Aguilar

Aug 19, 2015

We went in there thinking we werent going to get approved for a loan after being turned down from other dealerships. But Nazareth ford was able to get us approved in a brand new car and really took the time to work with us

William Solt

Aug 19, 2015

We have always had excellent service at Nazareth Ford! We bought our Mustang convertible there and get it serviced there, we also took our Lincoln MKZ there for an oil change. Friendly people, always do an excellent job!

Kim Carlson

Aug 18, 2015

Brought in my 2011 escape that I bought from Nazareth ford in 2011 the wrench and engine lights both came on and I spoke with Chris Hardy and he immediately put my mind at ease but also got me in ASAP . The customer service was commendable and Chris listened to my concerns and validated them. I live in Dingmans ferry and work in Stroudsburg and there is a ford dealership in Stroudsburg which I will NEVER go to because of their customer service I would rather drive a 1/2 hour out of my way just for the professionalism and respect that I am given by your service team. Go Chris and Nazareth ford

Raymond Morillo

Aug 18, 2015

our 2015 ford fusion was purchased at nazareth ford. from the very beginning of the purchase of our car to the scheduled maintenance we have had nothing but the best service from all the people we were in contact with.

Stephen Smith

Aug 18, 2015

Leased a 2016 Ford Fusion. The sales rep and staff were very helpful and informative. I would recommend them to friends and family.

Paul Lambert

Aug 14, 2015

Well all I can say is that I have taken my vehicles to many different garages over my time and the majority of the time all they did was replace parts and hope they fixed the problem. (Poke and hope) But each and everytime I've brought a vehicle to your facility you've been able to diagnose the problem and fix it in a remarkable time. In turn saving me time and money. Thank you!!

jstyle

Aug 13, 2015

Smooth! Easy in and easy out. Work was performed promptly and well.

Lynn Vajda

Aug 13, 2015

Service was handled in under an hour and they were all very pleasant from the time you walk into the time you leave.

Jesse Tigar

Aug 12, 2015

I am diappointed in the quality of my Ford F-150 Lariat The service has been great.I purchased a extended warranty from for when I Purchased the truck and that also has let me down.NOT SURE IF I will buy another Ford I have been a loyal customer for years

Richard Cahill

Aug 12, 2015

I wouldn't think of having my Sport Trac serviced anywhere else. Everyone at Nazareth Ford is so helpful. Best dealership around!

Gregory Annoni

Aug 11, 2015

Service was prompt and courteous. Waiting area was very comfortable. Should be given wi-fi access by the service desk person upon check in.

Jean Luz

Aug 11, 2015

It is always pleasant waiting for my service to be done. The waiting room is comfortable and all of the staff are very helpful in keeping us informed about any problems they encounter. I am comfortable with their honesty. Thanks for excellence in service.

Jennifer O'Neill

Aug 11, 2015

I love Nazareth Ford. I had such a negative experience with my neighborhood Ford dealership that I was going to leave Ford for good. But I brought my lease back to your dealership, met with the best salesman and manager I ever met who worked tirelessly to help me in my current situation and put me in an amazing vehicle that I never thought I would be able to afford. I cannot say enough about Nazareth Ford. Not to mention my first service experience was fast and courteous.

Philip Carvalho

Aug 11, 2015

Tom was awesome. Very helpful sales team and finance team.

Yolanda Braun

Aug 11, 2015

Everyone is always pleasant and helpful. I appreciate that I can always count on Ralph to assist me in anything concerning my vehicle.Yolanda Braun

Kimmarie Taylor

Aug 10, 2015

Service is best in class. I recommend Nazareth Ford often.

Brian Holmes

Aug 9, 2015

I took my Ford SUV in for the yearly inspection and found everyone to be courteous and helpful.

Diane Moerschel

Aug 9, 2015

Fusion passed inspection and made available expeditiously.

Jeffrey Shambo

Aug 5, 2015

2013 Ford edgeThis is our 2nd edge from Nazareth Ford. Our salesman Jason Roth provided exceptional service during the sale. We will return. We have had positive experience with the service team as well!!

Scott Harding

Aug 4, 2015

I know I'm always skeptical of any "glowing reviews" I read and question their validity. At the risk of sounding disingenuous, I am simply shocked that such an excellent dealership exists.I've purchased and leased a lot of cars in my life and as you'd expect, have a range of experiences from good to horrendous. These folks went far above and beyond my expectations and was a fantastic surprise frankly.I leased an F-150 and Pete helped me locate precisely what I was looking for and even made a power train recommendation that was a much better fit for me.I've already told a half dozen people how enjoyable the entire process was; many more to go.Warm reception without feeling the "vultures" lurk overhead, sincere sales staff, finance department that ensured all fine print details were clearly explained and a parts department that was helpful and put a bed liner in for me 30 minutes before closing.Looking forward to doing business in the future with these folks.Scott HBethlehem, PA

Kyle Sherman

Aug 3, 2015

The service was done the same day, I expected it to take longer.

R Lindenmoyer Jr

Aug 2, 2015

Excellent service and excellent staff at dealership

William Landis

Jul 30, 2015

The reason I purchased my new 2016 Fusion was because of how your sales person Pete Scherb handled the sale. He was extremely friendly, courteous, professional but most of all he did not give me that high pressure tactic so so many dealership use. So far the new car is fantastic.

Charles Comstock

Jul 28, 2015

Service took longer then quoted, no information given during time spent waiting

Donna Pennella

Jul 28, 2015

My experience was pleasant and service was excellent. I have some disabilities and the staff could not have been kinder. I thank you. sincerely

Joseph Shober

Jul 26, 2015

Great. Dan was very helpful. I fond the whole process to be top notch. I have already recommended you to several people.

Thomas Lutz

Jul 26, 2015

I took my wife's 2006 Fusion in for an oil change and while the Tech. was servicing the auto he noticed the coolant was getting acidic and recommended to have the system power flushed which I agreed to have it done. I'm thankful for any recommendations which will keep the vehicle running smoothly. Thank you!

Joseph Shober

Jul 25, 2015

My sales person Dan was great. I special ordered my Explorer and he kept me up to date as to its delivery time. He even came in on his day off so I could pick my truck up. He went the extra mile. Great service from him.

stjjh05

Jul 25, 2015

Christina was extremely helpful with getting new tires. She even did some shopping around for me to find the best deal. I would highly recommend the service department and Christina.

Alan Blair

Jul 24, 2015

Always liked your service. A primary reason I buy cars at your dealership. Wish you would get the Lincoln line back. Any hope?3 Stars on (quality repairs) our 2004 Thunderbird. Had to get a fuel pump last year and now, after repairs, fuel guage does not work. Would have to remove fuel tanks again to check/repair. Very expensive $$$$$. My wife will live with it. She loves this car.

Ronald Lees

Jul 24, 2015

the service was good, the amount of time was good. thank you for your help, creating a second and spare keys for my car.

Viranne

Jul 24, 2015

Ford Fusion. Service was excellent. Staff was able to drop me off at home and pick up once car was ready.

Big Dog

Jul 20, 2015

2015 Explorer Limited purchased 2 months ago at Nazareth Ford and it has performed flawlessly. It is everything the sales representative promised, and I love the plush interior, cool air conditioning, and a very comfortable quiet ride. I recommend you consider Nazareth Ford and a Ford Explorer Limited for your future!

Charles Rush

Jul 19, 2015

Excellent and fast service. Clean waiting room and friendly atmosphere.

Kathleen Barth

Jul 17, 2015

Polite, helpful, clean sitting area , like that give car a wash.

Norman Long

Jul 17, 2015

service on the c max was excellent. and the most recent experience on buying the Edge was great also from Doug and Michael in finance to Tom Casper, a most excellent salesman, One of the reasons why we keep coming back to Nazareth Ford. Thank you.

EMcL

Jul 16, 2015

The staff at Nazareth Ford are very courteous, knowledgable and professional. They worked with me to find the perfect vehicle with terms that I was happy with. My salesman Gerald was extremely patient with my husband and I. Overall my experience was a positive one and I won't hesitate to recommend Nazareth Ford.

Melissa Long

Jul 15, 2015

Service was excellent, no complaints! Will recommend to my friends

Augustine Camacho Jr

Jul 14, 2015

Your Service Advisers are always courteous and friendly. They make me feel that my Car problem is important to them as it is for me. They always find time to sneak me in if I have an emergency...Chris & Ralph are true professionals and an asset to your service department

Moomaxbuddy

Jul 14, 2015

They are a joke ..... Customer service sucks car has 5 thousand miles was a demo brakes squeak tell u they just have to be cleaned they r still squeaking..... Bought car a week ago no one returns phone calls but when buying the car salesman says if u fill this out and write excellent I get three hundred bucks ....

Bobby Jenkins

Jul 13, 2015

Great job.Always clean and Friendly.Customer Service always a 10.

Gail Heffner

Jul 13, 2015

It was my first experience with your service department, and was pleasantly surprised by the organized and friendly staff. After being greeted by the attendant, I was directed to a service associate who alerted me to two new recalls for reprogramming on my vehicle (which was obviously performed). This being the first service done on my new vehicle, the oil change was n/c and only paid for tire rotation. The folks at Nazareth Ford were great to deal with when purchasing my car and now have impressed me on the service end. Other Ford dealerships in the Lehigh Valley could learn a thing or two from you folks.

John Soloe

Jul 13, 2015

I required a loaner car for the first time ever! Mike in service was excellent in making that happen. He scheduled my car for service and kept me informed as to the progress. They did a great job and I continue to be a happy Ford Focus owner.

GottaLemon

Jul 13, 2015

Got a lemon of a brand-new Fiesta from this dealership. Back-and-forth to the service department many times and they say its fine, when it is not! The transmission makes funny noises when it switches , rain water leaked into the floor area near the speaker on one side so sometimes that speaker works and sometimes not . The plug where you charge your MP3 player never worked -had it replaced and it still does not work-the brakes have been screeching since day one. It is embarrassing to stop the car! They keep saying the brakes look fine. Recently they said adjusting them would help and charged me $100 and they are screeching still! I asked for a refund because they did not fix my problem and someone in the service department told me No- that we should have denied the request for adjustment before hand . How were we supposed to know that it was not going to do anything for the screeching brakes ? I wanted my screeching brakes to stop! That's what I asked for and I did not get it ! I did not want an adjustment that did nothing for the screeching brakes! I then opened a complaint with the credit card company and whoever deals with these CC disputes from Nazareth LIED to the credit card company and said that I never complained about my brakes after they adjusted them!! So the Credit card company closed the dispute in their favor for his LIE-then I contacted corporate- whose email told me they are going to have Nazareth contact me ?! I get nowhere with Nazareth service department! They Lost a customer over $100. I bought two brand-new cars from them and will never go back ! Update: They sent me a goodwill refund for $100. It took leaving this review here-to get things moving!

Brian R

Jul 12, 2015

it was great. polite and courteous. good inventory. quick service

Thomas Mahalick

Jul 10, 2015

2014 expedition el service greeter and cashier were great. Nice waiting area

Lori Bauer

Jul 8, 2015

Everyone is very friendly and accommodating. I never have anything to complain about.

Ellsworth Gemmill Jr

Jul 6, 2015

We enjoyed our experience buying our 2014 Ford Escape. Our salesmen Rich, was very helpful and friendly !

Michael Loughlin

Jul 6, 2015

While shopping for a newer car we saw a 2013 Mazda on the Ford lot. We test drove it and we're very happy with it. The price was very reasonable. The staff was wonderful and helpful. We are very happy with our Nazareth Ford experience.

Steven Valentim

Jul 6, 2015

We went to check a check engine light. Computer checked a very simple issue that was fixed at no cost.

Ann Marie Panella

Jul 5, 2015

I know a minimal amount about cars, that's why I put my trust in Nazareth Ford and have never been disappointed!Service on my 2006 Freeestyle!

Thomas Suprys

Jul 5, 2015

If I recommend anybody for service, I will definitely tell them to ask for Ralph Nittoli and his team. I had a bad experience (and expensive) with another team over a year ago and did not return for service since then. However, this time I needed to have service done by a dealer, and I was very hesitant to return. I explained this to Ralph, and he made sure I knew the cost up front and the wait time involved before my appointment. During the repair process, there was an additional part necessary to complete the repair. Ralph took me back to the mechanic, who showed me the problem and explained what needed to be done. Next,Ralph gave me a firm price for the total work and left the decision up to me. Also, he and the mechanic didn't try to up-sell me, because if that would have happened, I would have left. I feel that Ralph and the mechanic were both very professional, and I feel that I was treated honestly and fairly.

Mary Fraccica

Jul 2, 2015

This was our 2nd car we purchased this year. when we came in to look for our 2nd vehicle, the salesman we used the 1st time was on vacation, so we had another salesman. He did not show us the Carfax report, even though we asked, until we made a deal. Carfax showed 3 previous accidents. we acknowledged that there were some cosmetic and dent issues, and we were assured by Rich (our salesman) that most of these would be addressed before we picked up the car and the remaining issues we would make an appointment. We picked up the car and the seats were still stained, and Jason insisted that they were cleaned (Yeah Right). Rich said the part we were waiting for was already ordered and we will be contacted by Nazareth Ford the next week. the week past and we came in to see our prior salesman, Pete Tombrakos. He listened to our issues and concerns, and that same day we left our Escape there and were given a loaner car to use. Finally the parts were ordered, the dent was worked on, the seats were cleaned, we finally had the issues addressed and completed.

Nancy Wicoff

Jul 1, 2015

I have a 2013 Ford Explorer. My service was excellent, I can always count on Ralph in service to make sure my car is safe for me and well taken care of.

Andrew Chismar Jr

Jun 29, 2015

The objective was accomplished. Staff was courteous. No complaints.all as expected!

Steve

Jun 28, 2015

I was required to drive to the dealership on three separate occasions due to sales not properly reviewing the paper work with my financing. I ask the finance person to handle the paperwork on the third visit, he refused and said he was too busy. You would think on the third visit he would accommodate my request, especially since I live an hour away. I won't be visiting Nazareth Ford again.

John Oldmixon

Jun 26, 2015

Bought 2015 explorer, sales dept. was excellent.Been there twice for routine service.Friendly well informed staff. Quick service.

Sherry Emann

Jun 26, 2015

This was my first experience with the service dept. at Nazareth Ford. I always visited another dealership in the area. I brought my Ford Explorer in for a check engine light. Thank goodness it was something minor. Everyone at Nazareth Ford which I came in contact with were very professional and friendly. My brief experience with this dealership made such an impression. I will only deal with this Ford dealership in the future.

THOMAS WYNNE

Jun 26, 2015

very nice and freindly does a good job and very helpful

William Woodring

Jun 23, 2015

Very helpful staff & a very clean facility - nice new showroom

Carlton Rodgers

Jun 22, 2015

Service good but for a 9 month old vehicle to need service on the air conditioning unit is poor. Returning a touch up paint was an ordeal.

Loretta M.

Jun 22, 2015

I always bring my ford car to Chris in service because he takes excellent care of my servicing needs.

Brooklyn Ford Lover

Jun 21, 2015

Very polite and professional staff. The facilities were clean the repairs were done quickly.

Thomas Bull

Jun 19, 2015

Staff is always very helpful.at the beginning and end of my service appointment.

Valued Customer Bollinger Electric Inc

Jun 19, 2015

Bill Barren continues to be the absolute best sales person I have ever dealt with.

Patrick Lydon

Jun 18, 2015

We leased 2 new vehichles- jason Roth was referred to us by a close family friend. I called him on Saturday June 13, 2015 and took posession of the 1st car on Monday and the second on Wednesday. I was clear in my phone call what we were looking to accomplish and jason made it happen within the hour. That is what I call excellent customer service. The dealership employees, could not be more friendly and helpful. Overall, it was the most pain free car purchase my husband and I have made in 25 years.

ladyinred07

Jun 17, 2015

Bought used Ford Explorer, Sales person, Pete, really made us feel good about the deal.they kept car to prep, and check out. Picked up 2013 Explorer," Big Red" as we named it. All these Incidents happened in less than 3 weeks time.That weekend, 2nd week of having Explorer. We drove on rt 426, a car almost drove right into us, we tried to stop Explorer kept going, didn't stop at all. Thankfully My husband a Defensive Driver was able to prevent major accident in not ramming into a tractor trailer. That was #1. He took Explorer back telling Pete, Sales person what had happened, also letting Pete, know, that the brakes in front, possibly back also may not be working too. (Now mind you my husband is a Drives for a living in the Plumbing Industry.) Husband, gets call from Pete, telling my husband, they fixed the brakes in the front.. My husband again said to Pete, ( sales person) that they needed to also fix the back. Pete's reply was, " well they found that the back brakes are good) hubby,picks up car. Again, that weekend we take same road towards King of Prussia. on Hwy 422w, we see that all cars are suddenly stopping, Then realize a car is completely turned over, we had to make a sudden fast hard stop, NO STOPPING again!! My neck whipped, But again my husband didn't hit anyone or anything. Mind you all kinds of people were running towards the turned over car to help the people inside. So It was very fortunate AGAIN!! that we didn't get really hurt or get into a Major accident. Thank God for my husbands great driving. We took car to get fully checked at our own place that we frequent for car services. they themselves couldn't believe the damage on front back brakes, "rotors completely worn out," major corrosion on brakes, front and back.I had to go ck. my neck out, cause in having to slam on brakes my neck went forward and back. That's how my husband had to put brakes in order to prevent another accident. But we wanted to settle this in an Integrity fashion. So Husband takes car back to Nazareth Ford, explains to Pete, the sales person, Exactly what our Service people found, even showed him the pictures from my husbands IPAD. Sure they showed it to Service Manager in Naz. ford, they Immediately went to pick up Explorer from our service people to bring back to Naz. Ford. In speaking with the Owner of Nazareth Ford, he himself assured my husband that Nazareth Ford will make it right. Well!!!, now in not Trusting the Fact that they, Nazareth Ford Service people Lied, by saying they fixed the brakes, Pete, sales person, never provided Service papers, to my husband, to show proof, they actually did fix the brakes. All deceits. Be ware of Wolves in Sheeps clothing, especially in the Used car bus.

James Lacey Jr

Jun 15, 2015

My wife was very satisfied with the service department. They brought her in without an appointment and only took like an hour to fix her front door handle. While there they showed her the wi-fi room so that she could use her laptop. She wanted to especially commend Ralph. Thanks

Lori Sustak

Jun 13, 2015

My husband just passed away and your dealership was willing to work with me to trade in 2 cars and a motorcycle. I appreciate that you processed all of the paperwork and title transfers. I purchase a new Ford Focus trading in my older Taurus with close to 170,000 miles on it.

Michael Reinhart

Jun 13, 2015

Never any issues with Nazareth Ford's service. Always done correctly and on time. I always take my vehicle to this dealership for inspection and the more complex maintenance procedures.

junger

Jun 12, 2015

It was a pleasure working with Josh and the other sales team at Nazareth Ford. They were helpful with getting us the car we wanted and at a great price.

Sandra J Shaffstall

Jun 11, 2015

I brought my car in for its 55,000 mile service. The staff was extremely pleasant and helpful. Waited for my car, which was done in very quick time. Thanks to all the staff.

Gwen Jones

Jun 10, 2015

I leased a 2015 Ford Fusion. They were more than willing and helpful to help me locate the vehicle I was looking for. They were easy to deal with and very outgoing.

Keith Newcomb

Jun 10, 2015

I actually went to Fred Beans Ford first as they are closer to my home. They were not very friendly and I did not get acknowledged for quite some time. When I was finally asked what I wanted I was told it would be at least an hour before I could get my truck in which surprised me as there was only 1 person in the waiting room. At Nazarath, I drove right in, protected from the rain and was greeted immediately. My truck was serviced and I was completed in a short time. Great job to all and I greatly appreciate the fast, efficient and courteous service at Nazareth Ford on my F150. Needless to say I will be returning to Nazareth Ford for all of my Ford needs and future purchases. Thank YouKeith

Melissa Keeler

Jun 7, 2015

Sales person and staff helpful friendly and great to deal with on the purchase of my 2014 mustang conv

Ralph Fertig Iii

Jun 6, 2015

No problems with staff. Service was acceptable. Continue to serve public in the same manner.

Francis Caskey

Jun 5, 2015

Everyone at Nazareth Ford has been very helpful with the purchase of my Lincoln MKZ. Am waiting for a few accessories to come in and complete the experience. I will definetly recommend Nazareth Ford.

Justin Ziegler

Jun 5, 2015

I came in looking for a car that would fit my budget. Dan Roman did way more than that and was looking out for the customer and found a vehicle that not only hit my budget, it hit everything that I wanted in a car. I came in for a Ford Escape, I left with a Ford Escape. It was that easy and there was no "cheesy gimmicks". Dan was honest from the start and put me in a car that fit everything. The walk through of the facility was something that no other dealership offered and it was great to see a team at work. I will recommend family and friends to Nazareth Ford in the future. Dan Roman and Nazareth Ford has a customer for life. Thank you for the integrity from Dan Roman and the rest of the Nazareth Ford Team.

Phil Curtolo

Jun 5, 2015

The guys always do a great job, but for an oil change, tire rotation and headlight replacement, it took nearly 3 hours which is longer than I'd hoped. There is additional work required (scheduled for 6/23), which could explain it a little bit. Still, I won't take my car anywhere else for service!

Edwin Muniz

Jun 3, 2015

We purchased a 2015 Ford Mustang GT. we love the service and our sales person was great very helpful .

Joseph Galazin CEO Open Mri Of Allentown Llc

Jun 2, 2015

Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Liza Engelbrecht

Jun 1, 2015

Tom Gasper was very professional, friendly and knowledgable about my 2015 Ford Escape. He worked with me within my price range. He was intuitive and knew my needs and which car I would like. The service was excellent. Ford Nazareth was recommended by my mechanic. If he was satisfied by their service, then I knew I would be pleased as well.

William Cuddihy Jr

Jun 1, 2015

2015 Escape. Pete Tombrakos was our salesman. We used Pete in 2008 to lease a Edge and then went back to him in 2011 to buy it out. So when we decided it was time for a new car we went back to Pete and it was like we just saw him. Their was no pressure and he tried to move it alone so we weren't there all day. The entire staff was friendly.

Hilarie Detweiler

May 31, 2015

I think the service was excellent. Pricing was much higher then other places however. I also feel like they were trying to look for more work to do and charge me by the hour to "find" out what was wrong. Overall I was very happy though.

Stephen Reichardt

May 28, 2015

It was a great experience. I am located over an hour away so we had to take care of details through email and phone. Rebecca and the sales manager were very helpful in understanding the situation and did everything I needed. It was an absolute pleasure working with Tom Gasper. I had a little inconvenience with my bank and he was very understanding and made sure everything worked. My son and I also had a nice time sitting there and chatting with Tom while we were waiting for them to prep the truck. This was the best experience I had buying a new vehicle by far.

Annette Harka

May 25, 2015

I recently bought a 2012 KIA sportage. Brad was extremely helpful, went beyond his duty to find me the perfect ride. Brad was the one who did all the work, but I was disappointed to see he did not get the credit for the sale. Thank you again for a great expierence. Annette Harka.

John Fielding

May 25, 2015

Once again it was a pleasure to deal with Chris Hardy.My 2007 Ford Focus was at your facility for State Inspection and 100K mile service. All needed work was done and completed on time. As I requested, additional items that were recommended were clearly listed and an Estimated Cost for each was included. I plan to have most of the items done in the near future and will be returning to your facility for the work.Thanks for the good service for me and my vehicle.John Fielding05/25/15

Roberta Maxwell

May 25, 2015

My experience at Nazareth Ford has always been excellent. The staff are so helpful and considerate of any service that might be needed on our vehicles. We have purchased six vehicles since 2004 and keep coming back because of the service and the help of the salespeople. We have purchased three Explorers, one 150 pick up truck, one Fusion and One Focus.

Tina G.

May 25, 2015

Ford Edge - easy, no pressure sales experience. Friendly and helpful sales people. Looking forward to going back for our first service.

Vitek Gajewski

May 24, 2015

Great service, appointment scheduled within 2 days.

Diane Gergar

May 21, 2015

I have a 2014 Ford Escape which I truly am enjoying. It was my first inspection/oil change for the Escape. I was very impressed by the courtesy and professionalism of the service dept. staff. I am very pleased I purchased my Escape with Nazareth Ford.

Walter Fries

May 21, 2015

Great people to do business with, great dealership

Craig Evans

May 20, 2015

Excellent service, Great people. My Wife and I always feel at home at Nazareth Ford. Keep up the Excellent work

Darrell Stair

May 20, 2015

I called on Saturday, drop my car off Sunday night and my car was fixed by Monda!!!car runs great again! Staff very friendly and helpful!!!

Jean Mazzarese

May 20, 2015

I had a very positive purchasing experience!!! The salesman listened to my list of requirements and met them as well!!!!!

Paul Buchok

May 20, 2015

I have been bringing my vehicles to Nazareth Ford for years and they are always wonderful. Sure, sometimes they call with an unexpected cost, but at least you know that your car is being thoroughly checked out. A small price to pay for safety. I have a vehicle in there today for service which unfortunatley I did not purchase there, but the service where I did buy it does not measure up or come close to Nazareth's. The staff is always friendly and if an emergency comes up they do their best to get it corrected as soon as possible. I will be a customer forever.

Mark Miller

May 18, 2015

I bought a 2015 Mustang convertible from Nazareth Ford, and am very happy with Peter Tombrakos and the rest of the sales staff. Pete went out of his way to maintain communication with me, even on his days off!I also had a need to engage with parts, and the people there were very knowledgeable and helpful. My experience with Nazareth Ford was excellent and included no stress. This is not my first purchase from Nazareth Ford and each one has been enjoyable.

Karen Ward

May 16, 2015

Chris Hardy and crew did good job. You all could do a better job of washing the car. But OK...

George Gazzana

May 15, 2015

Christina was very helpful and knowledgeable about the services provided and performed. My Edge was done on time and to my satisfaction.

Joseph Rampulla

May 15, 2015

Very quick service. These guys are the best. ..........

Jonathan Kearns

May 13, 2015

2014 Ford Mustang. I had an oil change and the car was washed in a reasonable amount of time. I didn't have to wait too long.

Walter Fries

May 13, 2015

I never worry about being disappointment at Nazareth Ford. The people there are great. They help keep my cars in running new car condition. I like that they wash my car upon service. I like this especially in the winter time.

Gregg Cressman

May 12, 2015

I have a Dodge 1500 with water pump issues and I brought it to the dealership to be fixed and they resolved the issue by installing a new water pump and thermostat. Everyone was courteous and very helpful. I thoroughly enjoyed the treatment which I received. Loop

Otto Dreydoppel Jr

May 12, 2015

I needed my car back within just a couple hours. The staff at Nazareth Ford came through for me ahead of time and with precision. Great!

Anthony Strobel Jr

May 8, 2015

staff and service people are always wonderful. However I got my car inspected and had them check the carfor hesitation and running rough. THey said theyreset the computer and it was fine. Not so it is worse.

Kimberly Sterling

May 8, 2015

Fast n efficient. Felt taken care of. Service department is polite and courteous.

Donna Smith

May 7, 2015

I did not hear my name called when I was waiting for the car. I went to the service desk to find out what was happening and was told I had been called.This is not the first time that happened. I am not hard of hearing. I don't know how to prevent this from happening in the future.

Thomas Teter

May 7, 2015

Everyone at the Nazareth Ford dealership was very helpful. They took me in without an appointment, diagnosed my issue, and completed the necessary work all in the time that I needed. I was very pleased with my experience.

Thomas Mount

May 6, 2015

Inspection went well, didn't take long at all. Mustang was washed as well. Good job!

Walter Fries

May 6, 2015

I like when I want to make an appointment they are very accominating.

Joseph Figueroa

May 5, 2015

It was a fast and easy experience dealing with Dan Roman. He didn't give me the run around or haggle about anything with me. He helped me find a vehicle that was right for me and my family!

Marie Schriever

May 1, 2015

The wait time was a little long. Everything else was fine.

Corey Overby

Apr 30, 2015

Great experience! Love the car! We always enjoy dealing with Bill Baron!

Belinda Roberts

Apr 29, 2015

Car was ready on time; always call before doing a repair

Jennifer Tulli

Apr 29, 2015

You guys did well BUT this is the third survey that I have received. I don't want it to be overkill so please:I think once says it all.

Kathryn Klein

Apr 29, 2015

My time at Nazareth was fine and I enjoy coming back!

Stephen Silic

Apr 29, 2015

Generally speaking it was a good experience. Friendly and courteous people all trying to help. However, everything is happening at a very fast pace. For example tons of paper work to sign but no time to read, brief inspection of vehicle but not enough time to take a closer look. Because of this fast pace things get missed. Now that I have had a chance to look my vehicle over more carefully, I see things that were missed and I will have to go back and get these minor details corrected. I am sure this will also be handled in a very professional manner. This is not Nazereth Fords fault or my fault it is just the nature of the beast. I am looking forward to a long and friendly future with Nazereth Ford. Your staff was very helpful.

Michael Petrie

Apr 28, 2015

Always a good service experience when bringing my car to Nazareth Ford.

Rex Richards

Apr 28, 2015

Service was performed well and I am satisfied. Look, I do not have anymore to share and if you continue to require 50 characters and a title I will either give a poor review or not respond at all.

Sean Dehart

Apr 28, 2015

Had a service problem, everything was taken care of in a quick, easy, and friendly manner.

Thomas Beverly

Apr 28, 2015

We love the Ford Escape with all its safety and technical features. We look forward to towing our new travel trailer with it on some exciting trips. Our sales person was very helpful and provided what he promised us.

George Kelchner Jr

Apr 27, 2015

The service experience want very well, everyone was very helpful.

Gina Sheckler

Apr 27, 2015

Our experience went very well. Went in not intending to buy a vehicle right away but to get information on my upcoming end of lease and wound up leaving there a few hrs later with a 2015 Ford Explorer XLT. Gerald the salesman was terrific and Chris the manager was a huge help in making the deal work. Excellent service and I am very happy with the vehicle.

carshopper

Apr 26, 2015

My husband and i heard a radio ad for your business and we were in the market for a car so we decided to come look. Upon walking in not one person greeted us and one salesperson even cut right in front of me while i was walking to the reception desk. I was told that i had a VIP appt thru texting and when we got there, there was nothing VIP about it. The receptionist said so and so was up and she paged him. After all of that it got better because our salesguy was good but then came your next opportunity... When the guy comes over to explain the tire protection, extra warranties, security guard and gap insurance he should be more clear as to how much each individual thing is and what it will do to your payment. I understood that the gap insurance was going to make my payment go up a little but he made it sound like everything else was because it was a brand new car and that this was the warranty that came with the car.

R Lindenmoyer Jr

Apr 25, 2015

Very good service, everyone was friendly and kept me up to date on what was going on.

BeckyLaubach

Apr 22, 2015

I enjoy buying vehicles from Nazareth Ford. Bill is the best. He is most certainly friendly and great at what he does. My husband and I will not use an other sales rep but Bill. Kudos!!!

Denise Buoye

Apr 21, 2015

Had normal maintenance service. Was done in under an hour! That was the quickest time I've ever experienced!

Joseph Young

Apr 21, 2015

purchased a kia rio 2014 at the dealership .yes a kia at the ford dealer .best of both worlds as i still love fords as well .got a great deal on it too .without all the pressure . i am confident they will continue to service my kia to the best of their ability .

Robert Ashburner Jr

Apr 21, 2015

Staff was greatService was fast and car was cleaned after completion good job

Troy

Apr 21, 2015

We leased a 2015 Fusion Titanium AWD and we always work with Bill Barron. This is the 4th vehicle we have worked with Bill on, we always work with him and will not work with anyone but him. We have no complaints about the dealer always treated with respect no games just straight forward numbers and information which is what we like.

Jo

Apr 19, 2015

Paul Ennico was our salesman. He was courteous, friendly and very knowledgable. He did not try to push us into purchasing, which we liked very much, and answered all our questions.Highly recommend Nazareth Ford and Paul Ennico.

Kimmarie1966

Apr 19, 2015

This is the second Ford I purchased from Nazareth Ford. The service and friendliness of the staff goes above and beyond. Jason Roth was my salesperson; as he was for my first Ford. I loved my Fusion but wondered if I wanted to go larger with an Edge. I test drove both, Jason helped me figure out my options. I am pleased with my decision and feel confident I went with the best car for my needs.I am now a proud owner of a 2015 Ford Fusion.

Andrew Quinby

Apr 17, 2015

Went in for a oil change on my 2015 ford escape and was only there for 45 minutes and they even washed it for me when it was done. They did an awesome job!

Erik Butz

Apr 17, 2015

2015 f250 super duty xlt. Loving the truck service an staff are excellent.

Michael Zito

Apr 17, 2015

Service was good, I think our car was hit by someone while it was parked in the lot!!

Lupo

Apr 16, 2015

This was my first purchase from Nazareth Ford. Tom Gaspar was my salesman. He was friendly, knowledgable and thorough. Mike Strauser went over the finances without pressure and hype.All were very professional and accomodating which made the buying experience pleasant and without pressure. I would definitely recommend this dealership to family and friends! Great dealership!

Mark James

Apr 15, 2015

My problem is the truck pulling to the right. I showed the tech how it did it on a test drive, he saw it first-hand, yet said there was no problem that they could see. My service writer Chris is going to look into it with his team. Quality of repairs gets 5 stars even though a problem wasn't found... The explained work performed checking for a problem exceeded expectations.

Mark Steigerwalt

Apr 15, 2015

the service at nazareth ford was great. the sales man jason was very helpful in getting the car that i wanted. i would highly recommend jason roth to all my friends and family.

Frederick Curcio

Apr 13, 2015

I have a 2010, Mercury Nova. Non of the work was done on it, without checking with me first. It was explained to me and the option of having all or part of the work done the same day or completing part of it at another time.

Patricia Pasch

Apr 13, 2015

As always, the service was excellent and the staff was helpful.

John Walkuw Ii

Apr 11, 2015

2014 focus st staff was great and truthful. Mike in service is excellent

escape3

Apr 11, 2015

Great guys to work with both in the business office and in sales. They were friendly, knowledgeable and thorough. I felt really at ease and that I was well taken care of. Plus, it was a joy to have guys who knew their stuff as well as they did and we're happy to help me make my purchase. Great experience and will highly recommend.

Gerald Johnson Jr

Apr 10, 2015

Staff was fantastic, from the salesman to the finance staff to the receptionist. Everyone I dealt was friendly and professional. This was by far the easiest and least stressful vehicle purchase I have ever made!

Andrew Farrow Ii

Apr 9, 2015

The service was very thorough and done in a swift manner, very kind and courteous! Thank you.

John Hariton

Apr 9, 2015

The overall experience was positive. I will be bringing my sister-in-law over to purchase a new Ford Focus shortly.

Celia Love

Apr 8, 2015

My salesperson, Gerald, was who I had on my last lease. I told him what I wanted and discussed how much I wanted to pay on the phone. He located the Ford Escape titanium on the lot and worked with the finance officer and owner to meet my needs very quickly. My family has leased or bought many vehicles from Nazareth Ford going back to the 1980's. I arranged to come in the next day to do the paper work and pick up the Escape. I had told Gerald that I needed to get in and out quickly. I was in and out in one and a half hours. He fully explained all the new features that were different then my 2012 Escape. I thank Nazareth Ford for their excellent service.

George Williams Jr

Apr 8, 2015

I was only in for PA inspection, but the service rep kept me in the loop about everything !!!

Janet Moser

Apr 7, 2015

Service Dept. people are nice. Cookies were good!

Maximillian Siu

Apr 7, 2015

Service was efficient and done quicker than my last visit.

Richard Ain

Apr 7, 2015

Always a pleasure to deal with Chris Hardy. All client reps should be like him.

Denise Hayes

Apr 6, 2015

My F-150 has always been serviced promptly and work completed in a reasonable amount of time. Coupons make this a good value for my maintenance dollar.

Valued Customer Trim Doors & More

Apr 5, 2015

the locations great and excellent service from all the people in there very helpful to the public

Neil Boyer

Apr 3, 2015

It was GREAT! Got to eat your cookies and drink your coffee!! After 2 1/2 Hrs. That was a lot of cookies and coffee!!!

Loretta Long

Apr 1, 2015

Yes they did the job right this time they just never let me know they were fixing immediately and I waited three hours patiently. Figured since they squeeze me in they did not check right away. Last time. I had to keep car there 4 days and had to get a rental.

Robert Bem

Apr 1, 2015

Staff was helpful kept me informed, and provided a loaner

Valued Customer Metro Decorators Inc

Apr 1, 2015

Every purchase I make from Nazareth Ford has been a great experience.

Deborah Rabuck

Mar 31, 2015

Staff helpful. Got a loaner car for me issue was resolved

Henry Wiebking

Mar 31, 2015

I purchased a new Escape and traded in my 2011 Edge. Everything ended up where I expected it to be, after going through the typical negotiation process. All sales and staff did their jobs well and I was left feeling that we were all satisfied with the outcome.Unfortunately this "negotiation process" seems to be necessary. I find this unfortunate. In the past I purchased three Saturn vehicles. A major reason for this was that they did not negotiate. It made it a lot simpler. I realize that the dealership needs to make a profit. I expect this profit to be that which comes with the base vehicle. That is why I usually order a base model before any shipments arrive and pay sticker price. I have to do this because the dealership never orders one for their lot. The "wiggle room" on the price comes from the difference between the options' sticker price and the dealer's cost for those options, which can vary between 25%-75%, depending on the option. This gives the salesperson a figure to work with. He can apply it wherever he determines the customer wants to see it, high value for their trade-in or a reduction in the sticker price. I realize it's a game that will not go away.Nazareth Ford has made improvements. The customer feels like a customer and is treated well. The staff is very professional. The atmosphere is good. And "sleazy" does not apply to its salespeople. So, keep up the good work and I will be back for more.

Joseph Jancsarics

Mar 31, 2015

Very fast service, friendly checkout, although the person whom checked my vehicle told me I needed new windshield wiper blades, when I told the checkout person I just put them on he went back and checked them and told me they were fine. I don't want to feel like I can't trust the mechanics when I bring my car in for repair

Thomas Bender

Mar 31, 2015

Ford Explorer XLT 2015 - service was great... Tom Gasper was a lot of help and Gerald was great too.

Yolanda Braun

Mar 31, 2015

As always, Ralph in service was very helpful. The problem was handled beautifully. Everyone in the service dept. Is always courteous. I am quite happy with your service.Thank you,Mrs.Yolanda Braun

Dave W

Mar 30, 2015

This is my second new truck purchase from Nazareth Ford. Jason Roth was my salesman on both occasions. Jason is excellent to work with and very knowledgeable of the product line. I also worked with Jay Charlie regarding the trade in, and Mike Strauser for finance. All very easy to work with and help to reduce the stress of buying a new vehicle. I would not hesitate to recommend Nazareth Ford to family and friends.

No Name

Mar 27, 2015

Happy with the buying experience for my Ford Escape 2015I usually hate buying a new car. This was a good experience. No one was pushy, no pressure and they went out of their way to fine me the perfect car and color I wanted.

Carole Frantz

Mar 26, 2015

Ford focus. Jason was so helpful. He did an amazing job. I wouldn't know how to operate all the gizmos without his help.

Jean Bickford

Mar 26, 2015

I bought Ford Escape, my sales man was Pete! Excellent service!!I refinanced after 3 months to get a lower payment! Again ,Excellent service!Never owned a Ford before_ LLOVE!! MY Ford Escape! Love Nazareth Ford!!

Valued Customer Bollinger Electric Inc

Mar 26, 2015

As always Bill Barron made this transaction quick, easy and very pleasant. He is one great guy.

Mommy2

Mar 26, 2015

My husband and I bought a 2009 Ford Edge SUV a few days ago. Paul was our salesman and was very friendly and bent over backwards for us to make sure we got the perfect vehicle for our family. Paul and Mike were very friendly to my son and made sure he was happy. Mike made sure the vehicle I wanted fit our budget and gave us a great value for my trade in. The only complaint I have is that I was on a time limit with having to leave by a certain time to get my other son off of the school bus and my hubby and I had to get pushy, so we could get our son on time. If you have school aged children make sure you get a babysitter because the vehicle buying process took most of the day. I live 45 minutes away and preferred to not drive back. Paul made sure we got out on time. Thank you Paul. I recommend this dealership and love my SUV.

Bobby Jenkins

Mar 25, 2015

Excellent work and Customer Service.Always clean and professional.

Gary Schall

Mar 25, 2015

I had a situation with a flat tire, drove in without an appointment Saturday afternoon, 25 minutes later my tire was fixed, the spare put back into its original slot, and I was on my way. Service was polite, quick and, as always, successful.

George Kelchner Jr

Mar 23, 2015

The men's room was very clean and they evern washed my truck!

dm111800atmsn.com

Mar 23, 2015

Paul our sales associate was Awesome, he explained to us the difference between a Lease & a purchase, something we never could figure out. We have dealt with Paul before and he really knows his stuff, we are a customer for life. Thanks again!

Mr & Mrs Morillo

Mar 22, 2015

This is a correction to my original review of Nazareth Ford quick lane service. We took our 2015 Ford Fusion to the quick lane service for the first time, and it was a pleasure. This is the fifth lease over the years from Nazareth Ford. We have always had a great experience. Service is always the very best. Your staff is always very professional and courtious.

Herbert Weinstein

Mar 20, 2015

Christina did an excellent job with the tires and--on her own initiative--made me a copy of the invoices and the rebate application to send in.

Raymond Morillo

Mar 20, 2015

Vehicle leased is a 2015 Ford Fussion. We used your quick lane service and it wasvery quick. This was a pleasure. Thank you Nazareth Ford for going the extra mile foryour customers. awae will continue to ude this service. Mr. & Mrs Morillo

William Filer

Mar 20, 2015

Had leak under car,it was power stering fluid.Put fluid in reservoir and took to dealer.Ralph asked me if I wanted to have them look at it now.Buy 10 am I was out the door all fixed up great job done by all.

Deborah Kamara

Mar 19, 2015

I really apreciate the time you took in helping me get the car of my dream. Thank you Nazareth ford and thank you Gerald

Lewis Gogel

Mar 16, 2015

Vehicle was taken care of promptly. Excellent service.

Kimmarie Taylor

Mar 14, 2015

Oil change. I like that peopel rememeber me. I bought my fusion in 2012. They are helpful and are detailed on telling me what I need and what is not necessary.

Theresa Yavorski

Mar 13, 2015

This is my 2nd car from Nazareth Ford and I love it,I will never go anywhere else.

Victoria Kunkel

Mar 12, 2015

Purchased 2015 Ford Fusion. The service was pretty good compared to other dealerships and the staff was helpful. Love the new car!!! Thank you!

debbie

Mar 11, 2015

This is my second escape from Jason at Nazareth ford. I can't say enough about the great service he provides his customers. He is truly an asset to your organization.

Elissa Pape

Mar 11, 2015

I always have a great experience when I come to Nazareth Ford. I truly enjoy working with Pete T. as my salesman. He is super friendly, very understanding, willing to answer any questions that I may have at anytime that I need to contact him. I have now bought two vehicles from Nazareth Ford and I get all of my services done there and I live almost 40 minutes away and I would not choose to go anywhere else!

Kris Rickert

Mar 11, 2015

Had my car towed in due to broken brake line/loss of braking ability. I called ahead to advise that I would be having my car brought in. I appreciated that I was fit in at last minute and I am very happy that not only was the line fixed but It was also identified that the other brake lines were also cracking as well, so I had them fixed while it was there to save time and avoid another scary incident. I did have some trouble getting a rental car. We sat for quite a long time until they came to get us. It would have been nice if the service manager would have offered us a ride but I know that the issues with Enterprise are out of your control. My father was a retired brown daub employee so I've always brought my cars there for maintenance.

Linda Frankenfield

Mar 11, 2015

2015 escape service was excellent Jason Roth excellent sales person

Richard Grucela

Mar 11, 2015

Everything was excellent especially our salesman Skip Curccio

Ed Weaver

Mar 10, 2015

The service manager was very helpful and services hours were also a big help being opened on a Saturday.

Gregory Glover

Mar 10, 2015

I was there for a service visit. I was very satisfied. The service team was courteous, prompt, knowledgeable. I have been using the service department for over 2 years and am always satisfied.

Donald Wilderotter Jr

Mar 4, 2015

I found a screw in my right rear tire over the weekend. Rather than pull it out in my driveway in the snow and find out it was long one (you know where it goes from there), I brought it into the QuickLane at Nazareth Ford. I LOVE these people. They handled the screw issue, I was able to use the WiFi lounge to conduct a web conference and phone call, not missing any work. It was a very positive morning.

John Adelsberger

Mar 4, 2015

Both ladies in service were outstanding, the service was prompt and the wash was very much appreciated. All my interactions with the dealership have been first class!

Kenneth Moerschel

Mar 4, 2015

Short wait time for inspection. good service. I have nothing else to say.

Ricky Reiss

Mar 4, 2015

I purchased a ford explorer and the sevice was excellent. the salesman neil was very knowledgeable and helpful as was the rest of the staff.

Tabitha Ricicki

Mar 4, 2015

We had an Excellent experience purchasing our Ford Edge!

Joshua Gring

Mar 3, 2015

Staff was very friendly and helpful. They went over the paperwork thoroughly

Trevor Shellhammer

Mar 3, 2015

This is my 3rd Ford Fusion in the past 5 years, and the second purchased at Nazareth Ford. I also bought a 2013 Escape here. They perform all my service, and the Service Department is always great to deal with. The newly remodeled customer lounge is also a nice touch while waiting.

William Beers

Mar 3, 2015

We have always had a fantastic experience with Nazareth Ford. It started with the purchase of our 2010 Ford Focus. My husband and I came down to your open house in 2011 and ended coming home with a new 2011 F-150 Ford crew pick- up truck. We recommend Nazareth Ford to all our friends. You cannot find a more efficient garage with a friendly team like Nazareth Ford!!

Joe

Mar 2, 2015

Currently leasing a 2013 Ford Edge which I plan to buy out at the end of the lease service is always excellent and extremely professional. We will always deal with Nazareth Ford for all of our future vehicle purchases!!!

William Covington

Mar 2, 2015

The service team is always ready to help me every time I call. No matter if I have a busy day and can only get my vehicle there in a specific time frame.i am always pleased with the service and all the friendly people there. Hope all stays the same.

Warren Rubio

Mar 1, 2015

Staff was excellent, both Dan and Brad were great.

Patsy Manning

Feb 28, 2015

2014 Ford Focus, Service was great! Everyone was very friendly.

Edward Kurtz

Feb 27, 2015

Very pleased with the service on my truck . WILL BEBACK FOR SERVICE ON SVT FOCUS, AND FUSION

David Kolb

Feb 26, 2015

Great level of expertise and very friendly. Gave me good advice and did not take advantage of my ignorance of diesel engines'. .

Katherine Mack

Feb 26, 2015

The amount of time the service manager said it would take to do the job was quoted exactly right. Liked the wifi hookup = was able to get some work done while I waited. Thanks.

Mary Uliana

Feb 26, 2015

Always helpful, friendly and professional. I have a long commute and these folks are dependable! It's the ONLY place I have my car serviced!

Nina Scranton

Feb 26, 2015

2014 Ford Fusion purchased one year ago to replace a 2006 Ford Fusion...love the car...service is very prompt, professional and done within a timely manner...thank you

Scott Mcmickle

Feb 26, 2015

Pete was great, next car I buy i'll see Pete at Nazareth Ford

Timothy Woolever

Feb 26, 2015

Tom Gasper was the salesman, and the manger's name was Doug. Both made me feel comfortable buying my first car. Very pleased with my experience. Love the car.

Carmen Chavera Jr

Feb 25, 2015

I see that my oil was changed with regular oil and not synthetic oil. As per your flier for the Works oil change.

Hans Hoeflein

Feb 25, 2015

Everything was as promised. Best part is I was out of there in one hour.

jessbcuz

Feb 25, 2015

I love the service department at Nazareth Ford. They are ALWAYS friendly and the prices are awesome! I had always used another dealership but the drive to that one had started to bother me so I looked for a local dealership locally that fit my needs and they are the best in the area!

Gary Carpentier

Feb 24, 2015

My appointment was met in a timely and professional manner. Every time I go into Nazareth Ford they are courteous and professional in all respects.

Duane Delia

Feb 23, 2015

Mike in service is great. Never had a problem that wasn't handled quickly and professionally. Thanks

Valued Customer Cy Young & Sons

Feb 22, 2015

The staff is top notch and went out of there way to accommodate.

Carol Yurgartis

Feb 21, 2015

The water pump on my 2013 Escape was leaking. Nazareth Ford picked me up, had a rental car ready & had my car towed to the dealership. The vehicle was repaired in a timely manner. As always, I appreciate the kindness of the staff.

Barry Corvelli

Feb 19, 2015

TOOK ME IN FOR SERVICE IN ONE DAY ALWAYS A GREAT JOB

Danette Kish

Feb 19, 2015

2014 Ford Escape - Service & Staff was great, thank you

Vincent Fedele

Feb 19, 2015

Excellent service, great facilities and professional staff. Tim in particular in service was excellent. Will request him for all my service needs. Have purchased 4 cars from this dealership.

Charles Soffera

Feb 18, 2015

They were really good andvery helpful with the services

Dawn Smoyer

Feb 18, 2015

Our experience at Nazareth Ford is always good!We purchased a new Fusion and my wife just loves it!The staff is always nice...see you in three years.

Edwin Muniz

Feb 18, 2015

Oil change. Personal very frendly and professional

Evelyn Camacho

Feb 18, 2015

THE SERVICE I RECEIVED ON OUR 2010 FUSION WAS EXCEPTIONAL. RALPH ADDRESSED OUR CONCERNS AND RECOMMENDED ADDITIONAL SERVICES REQUIRED. WE RECEIVED THE CAR ON TIME AND PRICE WAS FAIR..

George Eckstein

Feb 18, 2015

I really liked Mike, the representative that helped me. He was on top of things and did not make me feel I was a pest. Another rep there I dealt with before had a bit of a temper with customers. I love the cookies.

Donald Miers Sr

Feb 17, 2015

Great polite service staff. My Explorer was serviced in a timely manner.

Keith Fox

Feb 17, 2015

I thought the service was excellent. Thank you for all you did, keep up the excellent customer service.

Robert Bowne

Feb 17, 2015

I felt I had a very good experience buying my new vehicle at Nazareth Ford..or at least as good as a car buying experience can be, as it is a stressful endeavor. LOL! I thought that Dan Roman and Mike Strauser did a good job as salesperson and finance man. All my questions were answered and I received a good deal of service and patience during my interactions with them. I prefer this to they typical hard-sell situations that I have experienced elsewhere. They were both understanding with my needs and bargaining and they did pushed back...but not too hard. :-)I really like my new Escape...it is soo teched out that it is taking me a while to learn everything, but it is a fun process and there it a lot of support by phone for Sync...etc.. where I have actually immediately gotten friendly happy people to help me thru the menus, etc. Overall it has been a good experience. I have not bought a car made in the USA for a very long time, but this experience has bolstered my confidence in America and the Ford Motor Company. So far so good!!!!!!

Shana Miller

Feb 17, 2015

Wait time was minimal. Staff very helpful and friendly. Love the wifi room

Suzanne Skinner

Feb 17, 2015

Brought in car for oil change and end up with Alignment, transflush and air cabin filter. was not expecting $400.00 repair bill. I know the work had to be done was just unexpected. It took almost 3 hours to complete. But all in all was acceptable.

Ros K.

Feb 16, 2015

I purchased the 2014, F150 Platinum. I am very happy with the performance, technology, and overall look of the vehicle. To date, it is the truck of my dreams. Ford did a great job with this one. Tom, at Nazareth Ford was a stand up guy and did everything too accomodate my wife, Jennifer and I throughout the purchase process. I would recommend Tom to any of my friends in the area that we're going to buy a Ford.

Cheryle Cooper

Feb 14, 2015

The service was Good. I was asked when I arrived for service if I wanted my car washed when they were done . I said yes that would be great all the snow,salt etc. They told me my car was done and where to find it. I got to my car... Still dirty:( Don't offer to wash the car and drop the ball.

Thomas Bernini

Feb 13, 2015

See previous submission regarding this issue submitted 13 Feb 15.In summary, service advisor (T.U.) made experience excellent!

Wayne Miller

Feb 13, 2015

2014 Focus came in for first 3k mile oil change check-up, complain about terrible gas mileage, customer service said updated computer/trans software and ride home mileage looks much better, time will tell, also complained of tranny vibration that still seems to be a problem, feels like u hit rumble strips on highway sides at times

Travis Kugelman

Feb 12, 2015

Everyone was very nice and quick to fix the problem. I'll will be back

Kimberly Ferguson

Feb 11, 2015

Tire was low in pressure need to look into the problem. This was the 2nd time this happened. First time taken back to dealer. Was fixed

Scarlet

Feb 5, 2015

This time, my Sable had a recall. Took it in, service was completed and the car was washed - all for free. Painless and relaxing atmosphere! I've been bringing my car here for service for years. I always receive excellent customer service from everyone there and they always effectively answer any questions. They have maintained my car wonderfully since I bought it in 2008!

service

Feb 5, 2015

took my van for inspection, and oil change. Was very good experience, Ralph was very nice and kind, he explained everything that needed to be done. Was very polite when at first I couldn't find my insurance card. Said I could have my agent fax it there. waited for some time, finally received it so they could proceed. I've been coming here for years since I bought it there. Service is always great. Was pleased with my experience.

Gary

Feb 3, 2015

I arrived to get my tires filled up due to slow leak. . I inquired at the service desk and was politely informed they could do it. I would certainly come back for more service. I was very pleased since I did not have an appointment and it was near closing time.

Hoot

Jan 29, 2015

The thermostat stuck on my 2010 Explorer on the eve of a big snowstorm. Ralph got me in the next morning and I was soon on my way. Excellent service!As a newcomer to the Nazareth area, it was great to know that I had found a Ford dealer with the same high level of service that I had experienced back in St. Louis. Well done Ralph and team!

Joe

Jan 17, 2015

This was the second time we've dealt with this dealership and the 2nd time the paperwork took an excessive amount of time to process. This time was well beyond 2 hours. The attempted sale of an extended warranty was presented not as a additional sale but as part of the lease agreement. Only when questioned did it come out that this was going to be an additional cost. The service center would not provide a cost for service intervals. I was told by the salesperson that the manager would get me the information, but more than a month has passed and no word from manager. Sales person was just OK.

ab5208

Jun 16, 2014

I went to the dealership just expecting to browse the inventory; however, ending up driving home a great new Ford Fusion. Everyone at the dealership was helpful to work with my time contraints associated with family constraints. Very friendly and great experience overall.

Dscustom

Apr 28, 2014

I thought I could trust a ford dealer to do quality work but I was wrong.And it cost me the price of a tow and a days pay .i would not recommend them to anyone.You have bin warned stay away!

jasonrobertson16

Mar 26, 2014

Jason was great!! He help me pick out a car that best fit my needs as well as explained all the new features of my car that I did not know I had, definitely my next car purchase will be from them and Jason!!!!!!!

cheimsoth

Mar 8, 2014

Everyone worked hard to help us overcome a poor experience at another dealer. Very accommodating and best of all, I love my car! Managers, finance and sales all worked hard to meet our needs. I highly recommend this dealer.

Crm5099

Jan 24, 2014

This was my first time buying a car and actually wasn't planning on walking out with one that day. I was just planning on looking around but with the deal josh was able to get me and the money they were offering for my trade in I couldn't walk out without the car. Everyone was super friendly and helpful. I'm so happy with my new car

megzacsmom

Jan 21, 2014

Great dealership, great sales, finance and service department. This is the second truck we have bought from Bill Barron in the last 8 months. I new 1 used. We received the same exceptional service for a used truck as we did for a new truck. Bill Barron and team set the standard on how a car buying experience should be. We told Bill what we were looking for in a used truck for our son and the timeframe of when he would have his permit, and Bill called when he had it available.Thanks and we will be back.Meg and Ted Heim

SAL_chick20

Jan 19, 2014

I came in to the dealership to buy a car that day. They were able to work with and get me to a NEW leased vehicle for a price that I never dreamed I could get. They were easy to work with and extremely friendly to me. Glad I went with them!

julianlaslo

Jan 18, 2014

very good staff answered all of my questions very helpful and polite made my purchase experience stress free enjoyable and was an overall pleasant experience

Patmusto

Jan 11, 2014

The lease on our Ford edge was coming up, so we went back to Nazareth where we were leased, to see our options. This is when we met Jason for the first time. He explained our options and we decided to lease another vehicle. Jason worked with us to find a vehicle and also get the right price.Jason was very knowledgeable, professional and above all friendly it was a great experience.

prmiller

Dec 10, 2013

I purchased a new 2014 Focus from Jason Roth during the busy holiday season. Jason and his team worked to help me find the needle in the haystack, as it turned out. A rare manual transmission with leather interior. Within the week Jason and his team found and brought in out of state the prefect Ford Focus. The entire team was very friendly and helpful through the entire process. This is the second car I have purchased from Jason and Nazareth Ford and I look forward to another great experience soon. I highly recommend Jason Roth for your next car purchase.

HansHeinz

Dec 3, 2013

This is the third car I have bought through Pete. Pete always does a good job ans is a pleasure to work with..If I get another car in three years I shall return to Nazareth Ford.

johnfwheary

Nov 29, 2013

Great dealership that goes above and beyond to take care of their customers. I have bought several vehicles from Nazareth Ford and have always had an exceptional experience. Service department is outstanding too. You will not find a better dealership in the area that goes to such great lengths to to be fair and honest. They work hard to get you the best deal possible in a low pressure sales environment. Sales staff guides you toward the right vehicle for your needs and budget. I highly recommend Nazareth Ford and Bill Barron as a salesman.

AMT13

Nov 22, 2013

Jason was great to work with, we told him what we wanted, where we wanted our payments to be and what we wanted for the trade. Jason did his part and we walked out with a Ford Edge. My family purchased all of their vehicles from Jason and we would recommend him over and over again.

tomflynn007

Nov 12, 2013

I was in the market for a used pickup and searched locally for a good deal with no luck. I found a truck on a online vehicle site for sale, it was a little far from where I live but I thought I'd give it a try. The people at Nazareth Ford made me feel like I've been dealing with forever. Thomas Gasper the salesman I delt with was friendly, professional and easy to talk to no BS. I traded my Chevy Silverado in on a newer Silverado at a Ford dealership, they gave me the same attention as if I was buying a new Ford. I would recomend Nazareth Ford to anyone looking for a new or used car or truck. If I'm in the market for another vehicle they will be first on the list.

gvanness

Nov 9, 2013

My wife and I had an excellent sales experience at Nazareth Ford. From the moment salesman Peter Tombrakos met us inthe car lot right on through the test drive and sale, our time at the dealership was fantastic. Would highly recommend this dealershipif you are looking to purchase a vehicle. We purchased two! Five stars to Nazareth Ford!!

hardyj

Nov 5, 2013

We recently leased a car from Nazareth Ford and worked with Jason Roth who we have known for over 4 years. We have always found him to be very professional, extremely knowledgeable and at the same time friendly, helpful and trustworthy. Visiting a car dealership is not always a pleasant experience but at Nazareth Ford and with Jason in particular this is never the case. We had a specific color and model of car we wanted and Jason worked with us to ensure we were not disappointed and got the car and deal we were looking for.Anyone looking for a no hassle car buying experience should not hesitate to visit Nazareth Ford.

Angie687

Nov 1, 2013

They were wonderful! Pete was absolutely fantastic. Very helpful. This was my first time buying a car and pete made it a great experience for me. Thanks you!

makbmk

Oct 26, 2013

Pete is the best sales person ever. I have been purchasing cars from him for 18 years and it does not get any better. Honest pricing, good service,,and unmatched customer satisfaction.

reb2260

Oct 12, 2013

I was looking to buy a new f350 I had money in hand and told me I could not afford it without even looking up mycredit I need more about the truck and they did and had no idea what they were talking about at all

Ljbast

Oct 10, 2013

Found a car I wanted at a fair price with friendly, informative service. No high pressure tactics! Good experience. Nice to do business with the people I met at the dealership

bpaxton007

Oct 8, 2013

Thanks for working with me, and my better half. She loves the truck,every one was very friendly and helpful. We really appreciate the kindness. Many thanks.

olddude55

Oct 4, 2013

Jim was very helpful in answering any questions I had and helping me get the best deal for my money. He stayed with us after the dealership was closed to explain all the features on my new Focus and to set up my Sync system for my wife for her phone. I would gladly do business with him again.

appth02

Apr 11, 2012

My 83 year old mother scheduled to have her 2003 Mercury Sable idler pulley replaced. Mike reported that the belt had too much dressing on it and so they cleaned it and it is fine now. $50 please. Mom took it literally a couple miles down the road and the idler bearing was squealing again. So she returned. Mike now says it the cam shaft synchronizer. Hes done lots of them at the tune of $500. Now Ive personally owner four of these cars and have had to replace the idler pulley on two of them. This is now the third. Each time I WD40ed the pulley bearing to determine the source of the noise. Now not only was BD unable to determine that it was oil in the belt they still could not determine the pulley bearing was the source of the noise. Instead they wanted to milk the old lady! Now being a mechanic and one with a fair sense of play, I called Mike personally to review what I had found, my methods and experience. Now naturally he knew better and was not willing to look at the car again as he knew it was the cam shaft synchronizer. Shame on you BD!

MWPJR

May 31, 2011

No delays in getting my truck in for repairs and Chris was good to work this - he was friendly and informative, and tried to work w/ me on the pricing of repairs. I purchased my truck at a different dealership, but I certainly recommend this dealership for service.

micheley

May 5, 2011

I have purchased many vehicles from Brown Daub Ford and Jason Roth over the last 15 years. Customer service is top notch. Everyone at the dealership is very friendly and professional. I have never had a bad experience with either the purchasing experience or the servicing of my cars.

tomturbo17

May 1, 2011

Overall I had a very good experience here. We had an extended test drive, which was wonderful because it really let me get a feel for the car. The salesman was upfront about everything and didn't put any pressure on purchasing the car, just on showing what a great vehicle it was. Everyone was very friendly and easy to talk with, which is wonderful when making such a big purchase. I felt very at ease and that I was getting my money's worth.

mcar725

Apr 28, 2011

We have purchased all of our vehicles through the Ford & Mercury family. And we only service our cars through Brown Daub. We have found them to be very thorough with the care of our vehicles and only recommend services that are truly needed. I often bring my children with me during the appointments, and Chris is especially good about getting my vehicle serviced quickly. He also takes the time to explain the bill and offers discounts when possible. The entire staff is helpful and friendly. Michelle RobertsonEaston, PA

lauraa

Mar 30, 2011

Excellent customer service and always a great buying experience at Brown Daub Ford Lincoln in Nazareth. Over the past few years I have purchased 3 cars from Brown Daub Ford Lincoln and will continue to recommend their dealership for sales as well as service.

jbmartyn

Mar 24, 2011

I needed a repair to my 2001 F-350 Crewcab. I called and they scheduled me right away. I was told what the cost would be before the work was done. I was very pleased with the quality of the repair and the quick response to my needs. This is my work truck and time is money! Thanks to Jay & Tony, I was back out very quickly!!

jkgrumbein

Mar 23, 2011

I have purchased at least 9 to 10 vehicles through this dealership. I have always gotten the best price here. I have always returned my vehicles for service and have never been sold anything I did not need. The service has always been friendly. Often times going out of their way to accommodate me.j

tarsi

Mar 20, 2011

We have purchased Fords, Mercurys & Lincolns from this dealership & have used their service center for over 15 years! We wouldn't consider going anywhere else and we recommend them to anyone in this area to see why! We have sent many of our friends to Brown Daub and they have been very happy with their experience... Glenn & Candie Tarsi

kcheck

Mar 19, 2011

We purchased a 2007 Lincoln MKX from the Masano dealership in Reading. The Lincoln was sold to us in negligence with multiple problems. The Masano dealership would not work with us to correct the problems. The Brown Daub dealership was cooperative and knowledgeable. They corrected the problems we purchased with the car. Thank you, Brown Daub!

spangk

Mar 19, 2011

We have purchased over four cars from Brown Daub Ford in Nazareth. They have been always very professional, fair, and provided exceptional customer service. Our most recent car was to replace a car that was in an accident. It was exactly what we were looking for and Brown Daub took care of everything for us.

brucelee123

Mar 11, 2011

we have purchased with in the last 13 years all our cars and cars service at this ford dealer ship. Mr, Hardy has always been a professional employee and very caring towards his customers...we have know reason to look for future dealers at this point in time..

cameroncrazy

Mar 3, 2011

I bought my last 2 cars at this dealership from Jason Roth and my car gets serviced by Chris Hardy and his crew. I had no problems with either car because the employees have been honest with me, with any questions i have about my car and any work that needs to be done.

hpseals

Mar 1, 2011

Ralph was great, answered all my questions. Will not go anywhere else for service EVER!! Offered shuttle service and vehicle wash. Friendly staff. Was introduced to Jermey who is the service manager, who went out of his way to say high. When I go here it feels like I am with family. A++++++

ratorres79

Jul 11, 2010

Purchased a 2007 used vehicle with only 26k miles from them and the vehicle has been in the shop for over two weeks since we've had it for less the last 45 days. It has had over half dozen parts (Including and New rear transmission) replaced. We traded in a vehicle with no issues and got a headache. Luckily the vehicle still was under factory warranty for an additional 90 days. Rep's at Brown Daub are horrible when it comes to service after the sale. They pretty much told me "hey it's covered under warranty" why the concern? They also said vehicles go through a "shake down period" like this. They are totally unprofessional and lack customer service skills, from the general manager down. BUYERS BEWARE!!!!!!!!!!!!!!!

la6ni

Feb 28, 2010

Today is 2/27/2010 and i just had the worst car buying Experience iv ever had. I had found a ford f150 on there website, so i called in and spoke with a lady by the name of Laura who said she was a sales person and was capable of closing deals, so we proceeded to the next step of getting pre-approved for that truck, prior to me going in to the dealership, because i lived over 2 hours away. Approval, Laura said so we just need now to come in and finalize the paper work, so i asked what time they close, and she said 6pm on a Saturday, and it was already 3pm, but she assured me that we had plenty of time to make it in to the dealership and finish things up. So i make the 2 1/2 hour trip, and along the way around 4:45pm i called Laura just to give her my ETA (estimated time of arrival) at that point and she said great see you when you get her, I get there around 5:15pm only to find out, Laura left at 5pm and the truck is sold to some people that came in while i was on my way there. And the best part of it all is when Mr Daub said and i quote "It happens all the time" not sorry for any confusion or misunderstanding nothing. The guy showed no leadership or care for customer relations. So in all this may be a bad experience with a ford dealer, but its better i never ended up spending my money with a careless ford dealer like BROWN DAUB FORD at 4067 Jandy Blvd Nazareth, PA18064