Randy Wood

26 de jul. de 2021

Very knowledgeable and courteous sales person (Bruce Dunlap). Dealership staff was efficient and helpful with putting together our deal. Well satisfied at this point.

Ryan Walker

16 de jul. de 2021

Always friendly when I go to get my car serviced thier.

Madison Alton

30 de ago. de 2021

Do NOT purchase a vehicle from Nissan of Paducah. Specifically, the salesman Bruce. I went to Nissan of Paducah on Saturday, August 21st to look at a few Rogue’s. When Bruce came outside, I asked him how negotiable the price was on a specific one and he said “it’s not, the world isn’t what it used to be” blah blah blah and we asked “so does this price INCLUDE tax, title and license?” And Bruce said “Yes.” We then asked if there was still a warranty active on the vehicle to which Bruce said “It should still have the standard 5 year, 60,000 mile Nissan warranty with it.” Fast forward to sitting down to purchase the vehicle, Bruce goes “WOW! This car actually COMES WITH a 100,000 mile power train warranty so you still have about 60,000 miles left on it” and I’m ecstatic obviously. Come Wednesday, August 25th, four days after purchasing the vehicle, my oil change light comes on so I pull out the paperwork to see if there was fine print about things like this because I’m annoyed that they didn’t bother to change the oil and I had only driven it maybe 500 miles from the time of purchase, only to find out that Bruce lied directly to our face and charged us $1800 for that 100,000 mile warranty that he was raving about COMING WITH the vehicle. As well as charging me tax, tile and license fees. I called him on Wednesday, August 25th to express my concerns and see about returning the vehicle because it was a very shady and unprofessional experience. I called the office landline number, he says he has to call me back which he proceeds to call me from his cellphone, I can only imagine because he needed to step away so no one could hear how he was going to address the situation. & proceeds to tell me “I don’t care what you do with the warranty you can cancel it or keep it, it doesn’t matter to me but you’re not returning the car” I said I needed to speak to the manager and he said “call away, call whoever you want, I don’t care, you’re keeping that car”. He never once apologized or showed remorse or anything to rectify the situation or compensate for screwing me out of FOUR THOUSAND DOLLARS. Sure, I should have triple checked the paperwork but I never once thought I was being lied straight to my face while asking these questions. I wanted a Nissan vehicle so I came to a Nissan dealership, expecting professional and honest service which was the absolute opposite of what I received. If I wanted to get the run around, I would have went to a back alley sketchy car lot. This was a stereotypical sleazy car salesman sale. Learn from my mistake and DO NOT PURCHASE FROM HERE.

Duane Rauch

27 de jul. de 2021

We were a little early but got right in. People were friendly, courteous and thoughtful.

David Martin

11 de may. de 2021

The dealer sent me a Summer service offer of an oil change + tire rotation for $54.99. Service writer/manager did not no a thing about offer. Charged me $70+ for the service. I had to use my time and gas to come back to dealer to show service writer the Summer offer sent to me in order to get my over charged service refunded. This should never had happened. I may have to look elsewhere for my next oil change.