Used Cars for Sale at Nissan of Victoria in Victoria, TX

Julie Thigpen

Aug 15, 2021

Had an amazing experience! Ruben was a class act salesman. No pressure! Provided us with lots of information and made our buying experience speedy and painless! Will be back again!

j. s.

Jul 16, 2021

Nissan of Victoria advertised a truck on their website for a certain price in new condition with 18 miles. I called and spoke to a salesman and arranged to purchase the truck at that price (no discounts). They arranged financing through Nissan and I scheduled and appointment to pick it up. Now since it was 150 miles from my home city I couldn't get there until about 15 minutes before closing. When I told them about this they said it's fine and they'd be happy to have my business. I arrived there at about 15 minutes to closing as agreed and took the truck on a quick test drive then went inside to sign the paperwork (which included a mileage disclosure statement stating 18 miles were on the truck). By this time everyone had left except the salesman and when I went out to drive it home I noticed that there were actually 363 miles on it NOT the 18 as advertised or as on the paperwork. Now since they doors were locked and everyone had left I had no choice but to drive it home. The next day I called and spoke to the owner of the dealership and arranged to have the paperwork straightened out and was offered a tow hitch from the parts dept. for my inconvenience which I accepted. Fast forward a couple weeks and my friend was admiring it when he exclaimed: "Dude, you should really get some wheels locks on this, it's so nice someone will steal it." I replied: "I already have wheel locks since they were on the invoice I paid for", but no, on further examination I DID NOT have the wheels locks. I called the owner of the dealership a second time to ask that they just send me the wheel locks but I was refused. He said that he'd already been very accommodating to me by offering me a tow hitch for screwing up the mileage disclosure statement and I could expect nothing more. I replied; "Sure, but this is different. I paid for them but you never gave them to me". His response was: Too Bad. So there you go: Buy something at advertised price, be graceful when things get screwed up, and then get $200 stolen from you for wheel locks you paid for but never received. Update: So I called the number in their response and was told they’d call me back in 20 minutes. That was 3 days ago, and there’s been no call. In the meantime they responded to my complaint at the BBB by publicity calling me a liar (five times by my count) in a forum where I am unable to post the photos I’ve posted here. So here’s what I suggest. Look at the photos, checkout the BBB complaint, examine their response there and make up your own mind if you would ever want to spend your hard earned money with them. I can say with 100% certainly that I regret doing so.

January LeBouef

Aug 13, 2021

Thanks to Marcus for helping us with 2 vehicles purchase’s A Nissan Titan 2021 & my Nissan Kicks 2021. If you looking to buy drop and and ask for Marcus!!! Thanks again Marcus!! Happy customers!

Steven Garcia

Sep 2, 2020

Always awesome

Terri Young

May 9, 2021

Shopping & purchasing a new auto in today’s low inventory market is a challenge alone. Praise God for Victoria Nissan in making my 3rd Murano purchase (2x at this location) a joyous memory. From Peter, my Salesman to Stephen the GM...SERVICE EXCELLENCE IS THEIR PRIORITY. Thank you for being a trusted community partner! Blessings & Prosperity over your lives & business.