Used Cars for Sale at North End Motors in Canton, MA

Smarseille

Jun 6, 2016

Zouhair and other members of the North End Motors staff provided my family and i with outstanding service. Zouhair is Knowledgeable, professional, a personable. Never did i feel overwhelmed with information or pressured to buy, a rare find with car salesmen. Im beyond pleased with my purchase and with my experience with North End Motors.

LoveMyNewCar

Jun 3, 2016

Randy Torres was great and really made my car buying experience easier than anticipated. North End Motors wasn't like most dealerships and really gave you the freedom to pursue on your own and pick out what you were interested in the most. They were very flexible with my frequent visits and really helped to narrow down what was in my best interests. I would absolutely recommend this dealership to anybody looking to find their next car.

Art F

Jun 2, 2016

The staff was nice, courteous, friendly and very professional. My sales guy Randy was excellent! I am happy with my purchase and would consider buying again.

Mallen012

May 18, 2016

Randy Torres was professional in his work and very helpful throughout the car purchasing process. We are definitely satisfied and will recommend north end motors to all of our friends!

satisfied car buyer

May 18, 2016

I have bgt. my 14th car over past 60 yrs new and used tommy c.it was my best shopping experance for a car. n/e. mtrs has a lot of people making it a great company

Tmarley12

May 16, 2016

This is my second time purchasing a car at North End Motors and I would highly recommend them to anyone. Chadi, my sales rep was able to help me find exactly what I was looking for and I was able to drive the car home the same day. The process took several hours as expected. However, they continuously checked in with me to let me know where we were in the process. The cars are detailed and cleaned to perfection and the service is outstanding!!

Cohassetcurry143

May 12, 2016

I have never had good exsperiences with car dealerships. I actually dreaded having to go look for another car and put it off as long as possible. I eventually found my way to North End motors where John F was my sales guy. From the beginning he was great! Very easy to communicate with and was able to work with (my not so great credit) and get me a car I love. John wasn't overly pushy and always emailed or called back when promised. He worked with-in what I was able to do and delivered a great car! Would definitely recommend North End motors and John Fernandes to anyone looking for a car!

beemerguy

May 9, 2016

Since this a no haggle pricing dealer, the buying experience was very comfortable by not having to play the pricing game. Prices are clearly posted up front on the site. So when you get there you just need to test drive the one you want. The staff is friendly and went above and beyond to accomodate my needs.

BBeane

May 5, 2016

Randy Torres did everything they could to get me approved and in my new vehicle. I would recommend them to everyone I know.

Sarahfigueroa12

May 5, 2016

John was very helpful with the purchase of my new vehicle. He handled everything very professionally and was so friendly. I would refer anyone buying a car to him. Car runs great, I'm very pleased with my choice.

Jacko22

May 3, 2016

Jamil Taban helped me find the truck of my dreams. He was very flexible and worked around my schedule. Every step of the way was a pleasure, not your typical car buying experience. No pressure at all. Iwill be going back to Jamil when my wife is ready for a new vehicle. I would recommend him to a family member, friend or anybody. He is very professional and knows how to do his job!

kingjeff1

May 3, 2016

we had a great experience working with Randy Torres to find our next family car. The BMW 535xi should be perfect and we are looking forward to our next family trip north :)

Martin

May 3, 2016

They were very helpful and knowledgeable and not the least bit pushy. This was the se on vehicle I bought from them and still have my first one that is still running great. They only sell good vehicles and stand behind all of what they sell. I will be back for a third purchase in the near future. Abe the salesman was great.

Car

Apr 30, 2016

This was a pleasant and quick experience. One stop shop. Randy Torres was very professional!!! He is a keeper. Great customer service. Because of him, I will be a repeat customer.

FirstTimeBuyer2016

Apr 30, 2016

Last week I visited North End Motors to test drive a Hyundai Accent. I was lucky enough to work with John Fernandes. He was extremely helpful and knowledgeable. John was not pushy in the least. He answered all my questions, and didn't pressure me into any decisions. In the end we decided to go with a different make and model, but John was extremely professional, and even followed up with advice and an offer to help with our future needs. I highly recommend John Fernandes of North End Motors to anyone looking for a vehicle in the Greater Boston area (or beyond).

Matcat56

Apr 28, 2016

First time buying from North End Motors and could not be happier. Never felt pressured from the moment we walked in. Corey came up to us and was very polite. He sat down with is to discuss what we wanted. He then showed us options and when we decided helped walk is through the whole process. He was upfront and honest the whole time. He was involved the whole time until we drove off the lot and even helped out when we forgot some items from the trade in. He was great to work with. We also worked with Dan on the financing. He was also great to work with. He listened to what we needed and did everything he could to get us there. In the end we got a great car from a great dealership and their pricing was extremely competitive.

Snowbird

Apr 28, 2016

I bought a 2013 Cadillac CTS from this dealer and it took less than an hour. That means there was little back and forth haggling everyone hates. I got a very nice car and a very fair trade-in without any blood being spilt. This was all accomplished with the help of Rob Levasseur. A real pro's pro and this from someone who has been in the business. The car was delivered in spotless condition. A small hiccup with the registration was quickly resolved.

Jon

Apr 27, 2016

Randy Torres was very helpful making the purchase of my Nissan Maxima smooth and easy. Very knowledgeable and great salesman

Duporte

Apr 24, 2016

Zouhair went above and beyond to help me and my family. We were able to order Gps when the car i was looking at didnt have one that worked. Both zouhair and Northend motors exceeded my expectations.

Olgaivette

Apr 24, 2016

My husband and i went in just to browse knowing that we soon had to invest in a bigger vehicle for our family, the attention to our needs as well as wants was so amazing we walked out of there with a BEAUTIFUL cadillac SRX.... Thanks ROB!! we are so grateful for the help you gave us. We will definitely be refering friends and family.... THANKS ROB your the best!

Keith2016

Apr 21, 2016

Just bought a 2013 Audi A4. Looked around and found that North End Motors prices were very good and the sales experience was top notch. Would recommend Randy Torres for anyone looking to buy a good quality used car.

mike31685

Apr 18, 2016

Professional salesmen with stress free environment, excellent variety of cars to choice from. I will highly recommend this dealership. Overall best experience with a dealership. thank you

Alvinf1761

Apr 17, 2016

John went above and beyond to get me into a car that I loved, and was able to afford. He was really there every step of the way with updates and taking on any issue that came up. I couldn't be happier with the Service he provided to me. Very pleasant and made sure I was 100% happy with everything within his control. Thank you aging John for everything.Alvin

serina

Apr 16, 2016

Rob my salesman was phenomenal and so was finance officer Sadia Will definitely stay with North End Motors and ROB GOD BLESS ?? Great deal on car my cousin who is a car dealer for many years highly recommended this deal and that's pretty impressive a car dealer sending you elsewhere

Hpeters67

Apr 14, 2016

Ryan was very personable and knowledgeable about the cars we were interested in . He went out of his way to always be available when we called. We are very happy with our Acura MDX upon delivery the car was cleaned meticulously. I will recommend Ryan to a few of my friends looking for cars.

jgibbons

Apr 13, 2016

I want to start by saying Ibrahim has been wonderful help he is a very good sales consultant very polite and patient he will go out of his way to make us feel comfortable the advise he gave was for my best interest I recommend anyone and everyone to go see Ibrahim you won't regret it!!

Ridingwithninaa

Apr 11, 2016

John was excellent. He went above and beyond to make sure he addressed any problems questions or concerns that I had. He was extremely professional, kind and helpful. If asked, I would highly recommend him as well as North End Motors at both the Brockton and Canton locations. I absolutely love my new car and could've have gotten it without all that John has done for me!

Tara1979

Apr 11, 2016

In the past I hated the car buying experience, Ryan changed that with my recent purchase! He is honest and has superior customer service skills! He is the man to see at North End Motors!

Amberoniii

Apr 11, 2016

Corey Gray was my personal sales rep and I had an amazing experience thanks to his expertise and world class customer service! Best prices around!

zack 8882

Apr 11, 2016

All questions were answered and my sales person Kim Bailey was very helpful through all situations. I was not left in the dark about anything. She even brought the vehicle to me despite my situation.

Babyshells

Apr 9, 2016

I had a great experience at north end motors working with Zouhair and Cory Gray they made buying a new car experience easy and great overall experience. Theywalked me through every step of the process and answered all my questions. Thank you both for helping me and calling me with the daily updates .

MGZ

Apr 8, 2016

Thomas Commerford was great at his service. Hi was help me all the time with the process buying my new card. One to ten Thomas deserve 10 at his services

Kelsey123

Apr 7, 2016

Great people who are there to help you out through the difficult process. Very friendly and there to find you the best deal and to get it done quickly.

Rodrigo8765

Apr 7, 2016

My wife and I went to North End Motors because we saw a car that we really like. We meet Corey Gray right away and he was very welcoming. He gave us a test drive of the car we wanted and knew that it was the one. We were a little worried because our credit was not good. We filled out some forms and when they came back with the offer I was blow away at the deal we got. I definitely would recommend checking out North End Motors if you are looking for a new car and make sure you talk to Corey Gray he was an awesome person to work with.

Rodrigo8765

Apr 7, 2016

My wife and I went to North End Motors because we saw a car that we really like. We meet Corey Gray right away and he was very welcoming. He gave us a test drive of the car we wanted and knew that it was the one. We were a little worried because our credit was not good. We filled out some forms and when they came back with the offer I was blow away at the deal we got. I definitely would recommend checking out North End Motors if you are looking for a new car and make sure you talk to Corey Gray he was an awesome person to work with.

SonataL

Apr 6, 2016

I write this review after having purchased a vehicle at North End Motors that I've been driving for a little over a week now. I am really enjoying the car so much and am very satisfied with my experience at North End Motors. The whole team there is professional, courteous, and made the car buying process easy and transparent. This was the first vehicle I have ever purchased after driving a vehicle handed down to me from my father. After coming across the car through some online searches for gently used vehicles in my area, I made a phone call to North End Motors to schedule a test drive for the following day. I scheduled an appoinmtent to test drive the car with Thomas C. My father and I arrived at the dealership and Thomas was well prepared. After greeting us, Thomas took us to the car to give us an overview of some of the features and to take a look around as well as ask any questions. It was in great condition and had all the features I was looking for in my next car. My father and I each took a turn behind the wheel and returned to the dealership. We were both very impressed with the car as well as the price for the car and we made an offer to buy the vehicle. We worked with Dan to get financing for the vehicle at a great rate as well as a value on our trade in. The process was easy, straightforward and clear. The vehicle was detailed and I was able to pick it up the following Monday. Just like the first day, Thomas was well prepared when we arrived after work on Monday to pick up my new car. I got the keys, left my old car behind, and have been happily driving my new car for a little over a week now. I highly recommend North End Motors to anyone in the market for a car. Ask for Thomas C. and you will not be disappointed with the professional, knowledgeable., no pressure sales support you will receive during your experience. We plan on stopping by North End Motors in the near future when it is time for the next person in my family to trade in their car for a new vehicle.

SonataL

Apr 6, 2016

I write this review after having purchased a vehicle at North End Motors that I've been driving for a little over a week now. I am really enjoying the car so much and am very satisfied with my experience at North End Motors. The whole team there is professional, courteous, and made the car buying process easy and transparent. This was the first vehicle I have ever purchased after driving a vehicle handed down to me from my father. After coming across the car through some online searches for gently used vehicles in my area, I made a phone call to North End Motors to schedule a test drive for the following day. I was unfamilar with North End Motors before I started my research on used cars in my area, but have to say I am so glad I found it. I scheduled an appoinmtent to test drive the car with Thomas C. My father and I arrived at the dealership and Thomas was well prepared. After greeting us, Thomas took us to the car to give us an overview of some of the features and to take a look around as well as ask any questions. It was in great condition and had all the features I was looking for in my next car. My father and I each took a turn behind the wheel and returned to the dealership. We were both very impressed with the car as well as the price for the car and we made an offer to buy the vehicle. We worked with Dan to get financing for the vehicle at a great rate as well as a value on our trade in. The process was easy, straightforward and clear. The vehicle was detailed and I was able to pick it up the following Monday. Just like the first day, Thomas was well prepared when we arrived after work on Monday to pick up my new car. I got the keys, left my old car behind, and have been happily driving my new car for a little over a week now. I highly recommend North End Motors to anyone in the market for a car. Ask for Thomas C. and you will not be disappointed with the professional, knowledgeable., no pressure sales support you will receive during your experience. We plan on stopping by North End Motors in the near future when it is time for the next person in my family to trade in their car for a new vehicle.

bal09232017

Apr 5, 2016

I wish there was a delete button for the last post that was put on this page. However, everything from the comment below is not at all true, because the car they promised me and I was told I could put a cash hold on would be mine once I signed and therefore was over turned because they stated that someone who was denied (again that is personal information that I shouldnt know) was actually approved (again thats non of my business to know). So therefore the car that I was so gratefully and excitingly going to pick up Wednesday was snaked by the person who was orginally denied. I have never been more angry for the waste of time and energy, credit pulled and everything else than I have been with this company and will never recommend this to anyone else.

Jayne2734

Apr 1, 2016

Great salesman went over and above to make this an amazing experience!.. But a car there and see Randy! Thank you..Randy Torres.. For a great experience!! ... Jayne from norton ma

Icarb22

Mar 28, 2016

Received a call from Tommy Commerford. He took the time to see my interests and what i want out of car. Northend was where i got my previous car that lasted me a good four years. All my maintence and service done there. Surprisingly got a really good deal and a newer model.

Katnickyl

Mar 28, 2016

Zouhair was so helpful. He was honest and really eager to answer all my questions. He made the whole experience enjoyable. I would recommend North End to anyone looking for a quality dealership.

Nilvedog

Mar 28, 2016

Wasn't planning to buy that day but they had the perfect car and a great price and Chris made it a very easy experience. Would highly recommended him and North End Motors.

Youngblood824

Mar 27, 2016

Out of pure luck I ended up at north end motors and I'm extremely happy I did! couldn't have asked for a better experience and I owe it all to Ryan who took care of me. Great customer service and a genuinely great guy. Highly recommended that anybody looking for a car visits North end motors and does business with Ryan or Randy T!

Demond26

Mar 25, 2016

Let me start off by saying i hate the car buying process and that's with any dealer but my first car buying experience through North End Motors wasn't all that great but this time it was very good. They stepped uo their game. Chris Welcome was my sales guy and did a good job. I would recommend them. They have a good selection and some pretty nice high end cars.

Keith M

Mar 24, 2016

Went to North End Auto to purchase my 2014 VW CC, first let me say Randy Torres was a pleasure to do business with, he made my experience the most stressed free and non pressured car buying experience ever, took care of everything I needed with zero problems, I don't know when I will be purchasing another car, but when I do it will definitely be from him, I'm going to refer any and everybody I know looking for a car to him, thanks again Randy!

Carol Richardson

Mar 23, 2016

Mr. Daoui sold me a car and I can say that my husband and I were treated with the utmost respect and spent a great deal of time trying to get us in the right automobile. I would recommend Mr. Daoui to any one that is looking for a car. I have purchased cars throughout my life and he has by far been the best sales person I have dealt with.Thank you Mr. Daoui for your time and professional service and when able to buy another car will definitely request you as our sales agent.

person

Mar 23, 2016

I came to see the car I was interested to buy just to be told that the car is being repaired in the auto-body from "minor scratch", which happened to be a complete lie, because the car was already purchased with a substantial damage. So I got upset and went back home and wasted 3-4 hours. Prior to that I asked by email to find out if there are any issues with car, and was told "No issues". Those guys are playing games with the customers, but I am not buying into their games.

Austinn23

Mar 22, 2016

Cory Gray was great to work with, he really helped us find a great car and he has excellent customer service as well. The sales manger Patrick was excellent as well, he work really hard to get a new car after the one we first brought broke down. I definitely would recommend them to other people.

Alusine90

Mar 19, 2016

I went there just to look and have a feel of things and ended up purchasing a car. Kim helped me though the whole process. The experience was swifty and smooth. Everyone in there had such a great personality. No pressure at all!

Forever21

Mar 19, 2016

I was refer by Barbara who has had in past brought car and in addition she just brought another car from Northend motors employee Corey Grey last month 2016Whom she said is very now and he will go extra mile to get you a carNeedless to say she gave me Corey Grey number and I spoke with him on Monday March 17 he was so easy to talk and he gave it to straight up all details and he did not try to sell me anything I did not want So with that say I went in on Wednesday March 19 and I drove away with the car of my dream that day How amazing is that Corey Grey you are class and deserve the highest praise and yes I recommend you give him a raise - no seriously Corey you are Stellar employer and I just recommended me my daughter and and coworker to you

Nate1291

Mar 16, 2016

The service provided by Kim was fantastic.she was very professional and friendly. She went above and beyond my expectations. Was not pushy, was very honest, and made me feel comfortable with what I was buying. I was very pleased with my purchase and plan on going back soon for an upgrade.

ms1234

Mar 15, 2016

I had a great buying experience with Randy Torres. He was able to answer all of my questions and address all of my reservations about purchasing my vehicle. The deal seemed to good to be true, but it really was just an awesome deal and the exact car I had been searching for, almost brand new. I never felt any pressure to buy, and it was a real comfortable experience. I would recommend anyone to see Randy Torres at North End Motors!

ms1234

Mar 15, 2016

I had a great buying experience with Randy Torres. He was able to answer all of my questions and address all of my reservations about purchasing my vehicle. The deal seemed to good to be true, but it really was just an awesome deal and the exact car I had been searching for, almost brand new. I never felt any pressure to buy, and it was a real comfortable experience. I would recommend anyone to see Randy Torres at North End Motors!

BillC

Mar 10, 2016

Had a great experience in what is all too often an unpleasant experience. No pressure at a point along the process and all staff were friendly while never crowding.

Mzsika

Mar 8, 2016

Walking into North End Motors has a different feeling than any other dealership. Everyone welcomed us with a smile. I didn't feel pressured to do anything I didn't want to do. I also got approved and thought I had no chance. Randy Torres is amazing at what he does. I would highly recommend anyone to see him.

Rbere3

Mar 7, 2016

I had a great experience buying my 2013 Jeep Patriot from North End Motors. I walked in last Thursday night to check out some SUV's. My salesperson was Ryan, who was extremely friendly and professional. He was there to help me find the right car for me. His customer service was above and beyond anything I could have expected. If your looking for a car make sure to go down to North End Motors and ask for Ryan!

Cdesirey

Mar 6, 2016

We received excellent service from Ryan Benjaminson when selecting our new vehicle. He was helpful and made us feel comfortable when testing different vehicles. He did not make us feel pressured and followed through to the very end, making sure everything was taken cared of. We highly recommend him!

Rachelled

Mar 3, 2016

My experience with Corey J was wonderful. He was upbeat and positve. He was very honest and qent out of his way to make sure I was happy. He didnt try to force anything on to me, he was very patient with me and understanding. He made sure he answer all of my questions, even explained certain things that I didnt know about. I highly recommend Corey J if you want you car shopping experience to be very easy and smooth.

Guerlinek

Feb 27, 2016

Ed my sales rep was amazing! He was very informative and friendly and there was no pressure involved. I Would definitely recommend Ed in sales to anyone I know looking to buy a car! he was very professional and got me a great deal! I'm a very satisfied customer thanks to Ed

Michelle&Jarrad

Feb 26, 2016

I am very happy with the professionalism of this dealership. They worked very hard to make the trade and purchase of my new vehicle work out. Thank you very much.

Michelle & Jarrad

Feb 26, 2016

I am very happy with the professionalism of this dealership. They worked very hard to make the trade and purchase of my new vehicle work out. Thank you very much.

MOC

Feb 24, 2016

I had a truly great buying experience at NorthEnd motors thanks to sales rep, Randy Torres. Randy was professional, courteous and knowledgeable; a pleasure to deal with.

NorthEndBuyerWW

Feb 23, 2016

Found North End Motors through TrueCar. Our salesperson, Bernie Grodzinsky was very friendly, knowledgeable and low pressure. Was easy to do business with. Car purchase was straightforward given no haggle policy. Warranty and financing upsell was a little aggressive but did not detract too much from overall experience.

EdG

Feb 23, 2016

I needed new wheels since my jeep had been totaled. I looked around at other dealerships . When I got to North End Motors, met Thomas Commerford. He listened to my needs and financing concerns.He along with others in the company got me a quality used car at the best possible price. Tom showed alot of patience and followed through with every aspect of the sale and continues to follow through. I highly recommend North End Motors

ewillg2

Feb 22, 2016

My salesman Tom Commerford was very friendly and helpful. He listened to my needs and price concerns as far as looking for a vehicle that would suit me. He presented more than one option and allowed me to choose. He guided me through the entire process with patience and friendliness and kept me informed at all times. I think he's an excellent salesman. Sincerely, Edward Gichel

Patricia Chu

Feb 20, 2016

This is my second purchase from North End Motors. My salesman Tom was fantastic! He was so patient and attentive. I took a test drive and fell in love with the vehicle. It was absolutely perfect and the process was so easy. All was said and done within hours. If you're looking for an exceptional car buying experience, go see Tom at North End Motors!

patriciagill

Feb 20, 2016

I had the best car buying experience ever with Tom C. from North End Motors. He was patient, understanding, and efficient. He made my car buying experience exceptionally smoothe. He was patient as I test drove the vehicle in circles around a rotary until we were all dizzy. He addressed my concerns quickly and efficiently. I ended up buying the car that I test drove on the spot! The whole process took a few hours and I was able to take delivery of my new vehicle the same day! If you're looking for a great car buying experience, go see Tom at North End Motors, you'll thank me later!

AlixG

Feb 12, 2016

Smooth experience, no stress or shade, first time buying a car and they made it easy...........................! !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Karla Roman

Feb 10, 2016

My boyfriend and I were looking for a specific car but we were not happy with the costumer service on the previous dealer ships that we visited. We found North End Motors in a internet site and it was the best decision we have made in a long time. Ryan Benjaminsen work with us and help us get through the process (which was fast) feeling comfortable and positive. I have never been in a dealer with such an amazing customer service!!! I will definitely buy my next cars in North End Motors and hopefully with Ryan! If you are looking for a car, YOU HAVE to go to North End and ask for Ryan.

Kara1602

Feb 9, 2016

I walked into the dealership unhappy and less than excited with the entire process of purchasing a vehicle. I am not a fan of typical "car sales" employees having always felt pressured and felt like they took me for a ride. However, this experience was completely different. Ryan was very honest and did not possess any of those typical qualities that I despise. Both Ryan and Patrick were nothing short of amazing to work with. If you don't stop here to purchase a vehicle, you are missing out. I know for sure I will be buying more vehicles from them in the future.

makeitreal

Feb 5, 2016

I think I paid top dollar for the vehicle to start even with impeccable credit. I mentioned how it was dirty on interior during test drive and my sales rep promised me that it would be detailed for me when i take it. This was on Sunday and they said it would be ready Wednesday...clean and delivered. When I got the car, I noticed the same soiled spots in the car from the test drive so I know they didn't touch the interior. They had it for two full days. It was the one thing I was looking forward to seeing to make it feel they were taking care of my wants. Made me believe they're just shysters...say anything to make a sale. I have to say I'm very pleased with the driver who delivered my car. He was very pleasant and helpful. But, to drive 1-1/2 hrs thinking this would be an even fair deal, wasn't worth it. I do like the car itself but the deal not so much. I wouldn't recommend this place.

SexIsGreat89

Feb 5, 2016

I brought my 2008 nissan rogue in for a clunk in the rear, not only did Rob Price help me with a smooth and easy transaction, he made sure the mechanic's overlook the vehicle completely for me and finally found the clunk and a missing bushing that prior mechanic's at other shops couldnt find. Highly recommend!!!

Jharrismapp

Feb 1, 2016

Wow!!! Great service from North End!!! Karsten Robinson provided excellent service. My car buying experiencing was one of the best thus far. From the moment I was contacted by North End to agreeing to purchase the car. Smooth and Easy all the way!! Will definitely be recommending North End and Karsten!!!

Jameelah M

Feb 1, 2016

Wow!!! Great service from North End!!! Karsten Robinson provided excellent service. My car buying experiencing was one of the best thus far. From the moment I was contacted by North End to agreeing to purchase the car. Smooth and Easy all the way!! Will definitely be recommending North End and Karsten!!!

Angel1234

Jan 29, 2016

Never thought I was going to get treated like a person thought I was going to get pounced on like a piece of meat but my experience was excellent and my sales rep Randy was an excellent person who worked with me .... got me into the car that I wanted. Thank you again

Big Mike

Jan 27, 2016

as we all know the 'car hunt' can be a painful experience! All you want to do is stop by the lot and browse! if something catches your eye, you will ask for help. Most dealerships have people staring at you from their glass windows, drooling, and ready to pounce! NOT ONE PERSON ENJOYS THAT. When you go to North End Motors, you are treated as a person, not as a piggy bank. they give you the freedom to browse without being stalked and bothered. Once I was ready, I went inside and completed the easiest transaction of my life. If you're looking to purchase a car and make a friend at the same time, Chris Welcome is your man. He makes hours feel like minutes. very accommodating and personable. He tells it how it is and doesn't pressure you into anything you don't want. if you're not happy, he's not happy! That's the truth! That statement is not always applicable for "car sales men," but its true with Chris. I would highly recommend North End Motors and their staff to all that enter the lot and building.

Jacob

Jan 27, 2016

Great service, answered all my questions. I would recommend North End motors to anyone looking for a great car buying experience!

martyjr513

Jan 27, 2016

as we all know the 'car hunt' can be a painful experience! All you want to do is stop by the lot and browse! if something catches your eye, you will ask for help. Most dealerships have people staring at you from their glass windows, drooling, and ready to pounce! NOT ONE PERSON ENJOYS THAT. When you go to North End Motors, you are treated as a person, not as a piggy bank. they give you the freedom to browse without being stalked and bothered. Once I was ready, I went inside and completed the easiest transaction of my life. If you're looking to purchase a car and make a friend at the same time, Chris Welcome is your man. He makes hours feel like minutes. very accommodating and personable. He tells it how it is and doesn't pressure you into anything you don't want. if you're not happy, he's not happy! That's the truth! That statement is not always applicable for "car sales men," but its true with Chris. I would highly recommend North End Motors and their staff to all that enter the lot and building.

royal blue

Jan 22, 2016

Nice experience ... hassle free down talk friendly overall great service.. thank you.... would like to come back purchase another vehilce. awesome got my car would like go back real soon

jenn k

Jan 22, 2016

I loved finding my car on car fax ,then coming to north end motors and had a great experience with Cory Gray. Loved the whole experience from no haggling on price to the quick application and finances...thanks north end!

Jessica

Jan 22, 2016

I walked in to be greeted with a warm smile and genuinely happy gentleman, who I now know as Ryan Benjaminsen. I explained all I wanted to do was test-drive the Tiguan and that I didnt want to be bothered with the whole sales pitch. Im not going to lie, I was angry having just come from some shady chop shop. He gave me no problems and said hed grab the keys and go get the car for me. We went on the test drive and while I was driving I apologized for how upset I was and explained the entire situation. I let him know that I dont need another car right now, Im just looking and to not push me into something that I dont want or will have buyers remorse. We came back from the test drive and I felt like I knew him for forever. Ryan is the kind of person you WOULD want to do business with. We sat down and started talking about the vehicle. I was on the fence about purchasing it and even considered walking away to think about it. Ryan knew how jaded I was yet in a genuinely, empathetic manner asked me what was wrong.what were my concerns and why was I turning away? I told Ryan about some things that I wanted to be fixed. They were possibly minute to them, but were a problem for me. I wrote the list out and he went and ran it by who he needed to, to see if all could be fixed. He came back minutes later and said there was no problem at all. In my mind I couldnt believe this wasnt turning into a boxing match. They just said okay to fixing things that I would have had to pull teeth elsewhere to even get them to consider fixing. There was no it is what it is attitude. I was shocked to say the least. So, I continued on and stated how I wanted EVERYTHING in writing. Please remember Im coming from a past of dealing with nasty, pushy salesmen. Ryan turned to me and said we have a paper to fill out. We want to have it in writing for the customer so the customer is at ease. Jessica, this is meant to be painless is a line that will forever play in my mind. Ryan and I discussed further, even when I was pulling away. There was no reason for me to pull away. I just figured this was all to good to be true so it must not be. In the end, we took a final walk outside and we talked about the Tiguan. We came back in and I decided to say yes and have him get the paperwork going. Poor Ryan spent so much time with me, but he took it in stride. He had so many hurdles to jump through and had to make all the times I had been wronged right again and he did just that. He completely has my trust and Im forever grateful for all of the salesmen that gave me a hard time. They pushed me into finding North End Motors AND scoring Ryan as my salesman was a BONUS!!!! It has been 11 years since I bought a vehicle and this was so seamless. I told them to take all the time they needed to prepare her. I would rather have everything done right than done quickly and done wrong. Ryan even called me personally to say he looked through the vehicle and ENSURED they followed through. Which at that point, I considered him like family and I had complete faith in all that he said. Another thing I wanted to point out quickly is that the vehicle was delivered to me an hour and a half away!!!!!!!!! What dealership does that??? None that Ive ever visited. Right into my driveway and without incident. This review is so long because it had to be. It was a complete 180 degree experience for me. Ryan is a vital part to this company and he is definitely a keeper. I hope he gets all the praise and recognition he deserves. Words cannot even give him enough credit. Ryan is amazing. His personality and laid back, but professional persona is what caught me. There were some points where I was brutally honest with him and he didnt waiver once. He withstood through all of my anger and hostility. If Ryan can handle me and talk me down to being level headed, he can do it with anyone. Please give Ryan a chance. He is the go to man for all my own and my family and friends car buying needs.

Anon84

Jan 22, 2016

I felt compelled to write my experience and review of North End Motors. First, I will start by saying that I have been looking for the perfect new to me vehicle for about 6 months. I have traveled to many places, BOTH in Rhode Island and deep into Massachusetts.even looking into New Hampshire, Connecticut, and New York. Before the end of fall, I had given up. At that time, I was working with a dealership that, on paper, looks amazing to work with. Not so. As I dug deeper I realized I wasnt the only one. I actually was minutes from signing a car note that I really wasnt okay with. The worst feeling is being pushed into a vehicle that is OVERPRICED and knowing you are going to make a commitment to something you will be regretting until the loan is paid off. Like I said, I almost signed the papers and instead of stopping at said dealership I drove by and called and told them to forget the whole thing. Needless to say, the finance manager was completely upset and all he had was an attitude the whole time I was there getting my deposit I put down on it back on my card. He left a nasty taste in my mouth that I couldnt shake and so I decided it best if I stop looking. I was tired of the lies, the pushiness, and the deception. I wanted no part of it.Fast forwarding to this month, I decided to start looking again. I needed to get my feet wet and give it another go. I traveled an hour and a half to a dealership (I use that term very loosely) to test drive a vehicle I had called about the night before. I was completely disappointed. I walked in and talked to the manager and asked him about a Jeep I called ahead about. He told me I had the wrong place and that I had no appointment to schedule a test drive. I said to myself here we go again. It took him about 15 minutes to figure out he actually had the vehicle I called ahead about. So I took it for a test drive. It wasnt bad. It was pretty nice actually until I went and started examining the underbody. It was rustier than a tin bucket in a monsoon! When I returned from my test drive I pointed it out to the manager and said I wasnt comfortable with all the underneath rusting away. His response its finewe live in New England what do you expect? Really? I expect common courtesy. He was upset because I told him the truth??? I expressed my concerns and feelings and thats how I get treated??? Anyhow, I tried one more vehicle. I drive it off the lot and the steering wheel doesnt want to turn. I figured, well its cold so lets keep going and maybe it will change. WRONG! It starts getting tighter as Im turning corners and making a funny noise from the engine. I return back quickly to the building and told the manager. Again, he said its the weather and that Im not going to find something else better. He pulls the Carfax3 owners, 1 being commercial AND heavy front-end damage. It stated the person hit a guardrail. That was enough for me. DONE. So I left.Im heading towards the highway and about five minutes down the road I see this gorgeous lot of vehicles. I saw North End Motors on the way up, but paid it no mind. I quickly pulled into the lot. I thought to myself that they have a little bit of everything and maybe this is where I needed to be the whole time. I parked my car and pulled out my phone to search their website. There was a VW Tiguan!!!! And the type I almost bought from the pushy dealership late last year. I had to at least test-drive it since I was already far into Massachusetts. So I walked in to be greeted with a warm smile and genuinely happy gentleman, who I now know as Ryan Benjaminsen. I explained all I wanted to do was test-drive the Tiguan and that I didnt want to be bothered with the whole sales pitch. Im not going to lie, I was angry having just come from some shady chop shop. He gave me no problems and said hed grab the keys and go get the car for me. We went on the test drive and while I was driving I apologized for how upset I was and explained the entire situation. I let him know that I dont need another car right now, Im just looking and to not push me into something that I dont want or will have buyers remorse. We came back from the test drive and I felt like I knew him for forever. Ryan is the kind of person you WOULD want to do business with. We sat down and started talking about the vehicle. I was on the fence about purchasing it and even considered walking away to think about it. Ryan knew how jaded I was yet in a genuinely, empathetic manner asked me what was wrong.what were my concerns and why was I turning away? I told Ryan about some things that I wanted to be fixed. They were possibly minute to them, but were a problem for me. I wrote the list out and he went and ran it by who he needed to, to see if all could be fixed. He came back minutes later and said there was no problem at all. In my mind I couldnt believe this wasnt turning into a boxing match. They just said okay to fixing things that I would have had to pull teeth elsewhere to even get them to consider fixing. There was no it is what it is attitude. I was shocked to say the least. So, I continued on and stated how I wanted EVERYTHING in writing. Please remember Im coming from a past of dealing with nasty, pushy salesmen. Ryan turned to me and said we have a paper to fill out. We want to have it in writing for the customer so the customer is at ease. Jessica, this is meant to be painless is a line that will forever play in my mind. Ryan and I discussed further, even when I was pulling away. There was no reason for me to pull away. I just figured this was all to good to be true so it must not be. In the end, we took a final walk outside and we talked about the Tiguan. We came back in and I decided to say yes and have him get the paperwork going. Poor Ryan spent so much time with me, but he took it in stride. He had so many hurdles to jump through and had to make all the times I had been wronged right again and he did just that. He completely has my trust and Im forever grateful for all of the salesmen that gave me a hard time. They pushed me into finding North End Motors AND scoring Ryan as my salesman was a BONUS!!!! It has been 11 years since I bought a vehicle and this was so seamless. I told them to take all the time they needed to prepare her. I would rather have everything done right than done quickly and done wrong. Ryan even called me personally to say he looked through the vehicle and ENSURED they followed through. Which at that point, I considered him like family and I had complete faith in all that he said. Another thing I wanted to point out quickly is that the vehicle was delivered to me an hour and a half away!!!!!!!!! What dealership does that??? None that Ive ever visited. Right into my driveway and without incident. This review is so long because it had to be. It was a complete 180 degree experience for me. Ryan is a vital part to this company and he is definitely a keeper. I hope he gets all the praise and recognition he deserves. Words cannot even give him enough credit. Ryan is amazing. His personality and laid back, but professionalism is what caught me. There were some points where I was brutally honest with him and he didnt waiver once. He withstood through all of my anger and hostility. If Ryan can handle me and talk me down to being level headed, he can do it with anyone. Please give Ryan a chance. He is the go to man for all my own and my family and friends car buying needs. I entrust him with everything. I know that if something should come up, he will make it right. Its just who Ryan is. Ryan is vital to North End Motors. He is a keeper so do everything that needs to be done to keep him on your team. THAT is an amazing salesman you have. DO NOT lose him! FYI on my Tiguan.she is so gorgeous and everything and MORE than I expected. When I had a friend of mine who knows cars look at it, he said I definitely was taken care of properly. I have already recommended Ryan to some of my friends who have been in the market. I know he will treat them right and save them the hassle of dealing with shady dealerships.

TaylorA

Jan 21, 2016

I had a fantastic and easy experience working with Corey Gray at North End motors. He helped through the process including an interstate transaction where he personally dropped off the car to me.

gmarco822

Jan 20, 2016

No pressure sales dealing with Randy Yanoff! He was professional, polite, and just an all around regular guy. Not the stereotypical snakey salesman. He helped me find my car and worked out some of the bugs without hesitation. Would definitely do business again!

Jasonjacob11

Jan 19, 2016

My husband and I were at north end motors by a family member who purchased a car from Ryan we went on Saturday got our new car by Tuesday it was a 2014 Honda Accord sport edition

SHOEDOG520

Jan 19, 2016

Bought a 2013 Hyundai Sonata, went back and fourth on the deal and finally decided too buy the car on the terms I needed thanks to Ryan. Ryan worked with management and the financial Dept.and got it done.

philatt

Jan 18, 2016

Ryan, our sales person was very professional and courteous. Same for the staff. Our Sentra purchased was delivery in immaculate condition with some flare! Ryan gave Norma a follow-up phone call--excellent. We would highly recommend North End Motors if you are looking for a excellent used car.

Nick G

Jan 17, 2016

Had the great experience of dealing with Randy Yanoff. A professional, courteous, salesman without the snakey attitude that I've experienced with previous car salesmen. I told him what I was looking for and he delivered. When a minor issue came up, he resolved it. I'd go back!

chargerman007

Jan 16, 2016

I came to this dealer for the second time and it was even better than the first which was a good experience. Corey Gray was awesome in helping me making decisions and to me I didn't feel no kind of pressure at all, it was like two guys working on a project, hey Corey am really enjoying my Dodge Charger 5.7 V8 Hemi engine, she is smooth like silk and fast like lightening and thanks to all the others who was so nice with everything and yes I will strongly recommend this dealership.

svitale3

Jan 16, 2016

I came in to look at a car knowing nothing about the car buying business. The staff at North End Motors was so helpful and took the time to really explain everything to me. My sales associate was Randy Torres. He couldn't have been more helpful during this process. He truly went above and beyond for me. Great overall experience. Highly recommend the dealership and Randy!

jaylee

Jan 14, 2016

Very happy with my new(well new to me!) Infinity G37X.My salesman Corey Grey was personable, knowledgeable, courteous, and gracious.He kept the lines of communication open at all times.HOWEVER...this dealership has a $500 document fee which I was not aware of until I was signing off on my deal. Not cool. Half of the states in USA have caps on doc fees and half do not. Massachusetts does not have a cap. Had I known I would have looked in N.H. or R.I. I really debated going elsewhere...So if you are going to North End buyer beware.Otherwise and other than that it was a positive experience.

ncroft28

Jan 14, 2016

Kim Bailey at Northend Motors was extremely helpful from the start to finish of my husband and I purchasing a vehicle. She went above and beyond to get us in the car that we wanted. She was very honest and answered any questions we had.

N Andrade

Jan 14, 2016

Kim Bailey at Northend Motors was extremely helpful from the start to finish of my husband and I purchasing a vehicle. She went above and beyond to get us in the car that we wanted. She was very honest and answered any questions we had.

barlow06!

Jan 12, 2016

I recently looked at a vehicle that I was seriously considering purchasing from North End Motors. The sales team encouraged me to put $500.00 down as a "hold" on the vehicle until I had a chance for my mechanic to look it over, etc. I gave my credit card information and the dealership immediately put through the charge the $500.00. The next day I made the decision not to purchase the vehicle and asked for my account to be credited the $500.00. Well...apparently it takes several days for the credit to go through. An upfront disclosure of this would have been appreciated....especially since I used my debit card and $500.00 is a lot for a family living check to check. Indeed...in retrospect, I would not have put the hold on the vehicle had I known of this practice. By the way...I have provided my credit card info. to other dealers as a hold on vehicles and they have merely hung onto the info....not put it through immediately as this dealership does.

JetJackson

Jan 5, 2016

I recently purchased my first car at North End Motors and I had a wonderful car buying experience. I can say nothing bad about the staff, customer service or car inventory. The staff at North End Motors know what they are doing and they will work with you to get you the car you want. Top notch service!! I recommend anyone who is interested in buying to definitely consider buying at this dealership. Great place!!

mbar121

Jan 4, 2016

Great service from everyone. Purchased a new car and everyone who helped me along the way was extremely helpful and friendly. They made the buying process so easy and painless.

mbar121

Jan 4, 2016

Great service from everyone. Purchased a new car and everyone who helped me along the way was extremely helpful and friendly. They made the buying process so easy and painless.

Iohnny9597

Jan 3, 2016

This was my first vehicle purchase in years and tommy and the staff made it a positive experience. Helpful friendly and knowledgable. Would buy another vehicle from them in the future.

JV1962

Jan 3, 2016

Randy and staff were very helpful in helping me find the right car for me. Left with the car same day vehicle selection was great

Julie C.

Dec 31, 2015

Kim and the staff were extremely helpful and answered all of our questions. The car we bought was a great deal and we appreciate North End for offering such nice vehicles priced fairly. This was the best car purchase I have ever experienced. Thanks!

Tammy Almeida

Dec 30, 2015

I would like to thank my sales rep Manny Pina for the excellent customer service and buying making me so happy with the purchase of my car. I love it. I recommend buying a vehicle from this dealership and when u do don't forget to ask for Emanuel Pina I promise, you won't be disappointed.

Mikeyt135

Dec 29, 2015

Kim Bailey and everyone I worked with at North End was great! It was a painless process. I was in a great vehicle after two visits.

talktorob

Dec 29, 2015

We purchased our car in January 2015 and have returned for regular service and maintenance at North End Motors. We have worked closely with Heradio and we cannot say enough great things about him and his team. He does a great job explaining what is needed, the potential solutions and always follows up with any changes to the plan. We are happy that our car is in good hands!

Tammy06239

Dec 29, 2015

I purchased my car from here on 12/23/15 and I would like to say this is the best dealership I've gone to. The sales Men don't hassle you while you are looking and they are not pushy. I worked with a great sales rep Manny Pina and if you want to purchase a vehicle he is definetly the one you should buy from. Very friendly,out going and trust worthy. Thank you Manny I love my car.

Jamie A

Dec 28, 2015

Kim Bailey was a great agent and helped me complete my purchase quickly and painlessly. I would recommend this dealership to any of my friends and family. I also had need of some body work after an accident, and that process also was very smooth. Happy Holidays!

Kim Grimaldi

Dec 28, 2015

Ryan is an exceptional sales man and a great asset to North End Motors. He went above and beyond every aspect of selling a vehicle!! He was very easy to talk to about what I was looking for in a car and I am very happy with my purchase. I previously purchased a vehicle from them in 2008, which we still have. So, I recommend North End Motors for your future vehicle!! Thank you Ryan for a great experience!!!!

stephen mcdonough

Dec 27, 2015

My wife and I were looking for a used car Tom was very helpful and an overall quick and painless experience. I would recommend to friends.

Liz5971

Dec 26, 2015

Decent cars, good prices. Kim was awesome to work with.

steve wb

Dec 26, 2015

Had a great experience the sales man Tom was very helpful. I will recommend them to other friends.

Barry

Dec 24, 2015

I've purchased two cars from North End Motors. The second purchase was better that the first. What an experience. I suggest everyone go see Kim the car salesperson even if you don't need a car. What a trip she is, knows more than Mona Lisa Vito !

pisham

Dec 24, 2015

Christopher Welcome mad our life easy. He was friendly and extremely helpful. He spent time going over every question we asked and made the experience s easy as possible. I have never had such a positive experience buying a car. I highly recommend North End Motors to anyone looking for a car.

pisham

Dec 24, 2015

Christopher Welcome mad our life easy. He was friendly and extremely helpful. He spent time going over every question we asked and made the experience s easy as possible. I have never had such a positive experience buying a car. I highly recommend North End Motors to anyone looking for a car.

MBML350-4361

Dec 22, 2015

North End motors helped me out tremendously. I was looking for a car to surprise my wife with for X-mas and North End Motors had it. The only thing I would squawk over is the brakes on the car are original! I assumed they would have at least put new pads when they did their "inspection" . Shame on me for not looking at it more closely. Other than that i'd buy another car from them if they had what I was looking for

Boston Dave

Dec 22, 2015

I was looking for a specific car with specific bells and whistles. They had what I wanted but it needed just a little TLC on the paint. The manager came over and we went to look at the areas needing repair. He guaranteed in writing they will be corrected to my satisfaction and he was right. The car came through looking showroom condition. Sales rep. Tommy was personable, and made sure I was satisfied with each step of the buying process. I would buy again.

Annette m C

Dec 19, 2015

My husband and I were out looking for a car or a small truck, which ever we found first. My granddaughter had bought a car at Northend a few years ago and was satisfied with the experience. We were in the area so decided to stop in to see what they had. We were greeted by Christopher Welcome.He was very knowledgeable of what they had in their inventory. It didn't take Chris long to find something we liked. He toke us for a ride explained all the details of the car showed us around the facility, introduced us to some of the staff he made us feel very at ease.We bought the car Got the paper work done and now we are enjoying our "new" car great mileage too It is reassuring to know that if we have a problem or if we need service done we can depend on the service department. Sincerely Annette M.C.

Felixia

Dec 19, 2015

I was in the need of a new car cause of my work I need a car did not expect to get into one but I did I was so excited

Jaydensar

Dec 19, 2015

I would never imagine that I could be getting a car with my credit rating and my sales employee assured that I would I was still not sure and it worked out great

Gunny

Dec 16, 2015

Thank you so much to the staff for making us feel so comfortable in the process of buying a new truck especially Thomas Comerford And the rest of the great folks there.

Lara0713

Dec 16, 2015

Randy help us to feel comfortable during our process buying our BMW 535I, Randy was very helpful and also helps my husband to understand clear all the process. Thanks Randy for you great customer services.

Pamela Wood

Dec 16, 2015

We would like to think Thomas Comerford for making our experience is very good experience is a very kind person he's very professional person I can honestly say that we were treated very nice from the moment we walked into the facility everybody's who is very good professional and very helpful we didn't feel rushed we didn't feel stressed in probably in my 60 to use of buying cars this was one of the best experiences we have had you have great customer service keep up the great work you have a great young man thank you Thomas I will be back to buy another car Pamela and Mike Wood

Koketso

Dec 13, 2015

I can't thank Chris Welcome for all his help. Christopher really wants you to know that you can depend on him and does his best to give you a great car buying experience. The test drive was great because Chris lets you test the car on the highway and on narrow local roads to really get the feel of it. When I was ready to make my purchase I just called Chris and he came to pick me up. Best service ever!

Koketso

Dec 12, 2015

I can't thank Chris Welcome for all his help. Christopher really wants you to know that you can depend on him and does his best to give you a great car buying experience. The test drive was great because Chris lets you test the car on the highway and on narrow local roads to really get the feel of it. When I was ready to make my purchase I just called Chris and he came to pick me up. Best service ever!

Shea

Dec 8, 2015

I bought a car from North End Motors about a month ago and the process couldn't have been easier. As a first time car buyer, I was a little hesitant to go to a dealer as I've heard too many horror stories. Enter Christopher... As soon as I met him, I knew that he was going to make the process a pleasant one. He went above and beyond and answered every question with knowledge and honesty. There was no corny sales pitch, and even a month later he still checks in to see if I love my new car! I highly recommend Chris & North End Motors... and so does my mom who also bought a car from Chris. 5 Stars!

Shea

Dec 8, 2015

I bought a car from North End Motors about a month ago and the process couldn't have been easier. As a first time car buyer, I was a little hesitant to go to a dealer as I've heard too many horror stories. Enter Christopher... As soon as I met him, I knew that he was going to make the process a pleasant one. He went above and beyond and answered every question with knowledge and honesty. There was no corny sales pitch, and even a month later he still checks in to see if I love my new car! I highly recommend Chris & North End Motors... and so does my mom who also bought a car from Chris. 5 Stars!

Richard D. MacKinnon

Dec 6, 2015

I was looking for a new car and I stopped by the lot one day and while I was looking around I ran into Tommie who was out on the lot addressing another customer I told him what car I was looking for and he gave me his number because I couldn't stay long. So I called him the next day and we got together and I ended up getting the car I came to see. Tommie was very professional in dealing with me in all that needed addressed. I was very satisfied with all the help and drove my new car off. I had the car 4 days and we got hit with a deer on Rte123 in Norwell. S I had the car towed back to North End Motors. The Insurance Co. Totaled the car. SO! I had such a good experience from Tommie I ended back and bought another car from them again. That's how very satisfied I was and I will recommend all I run into the good treatment I received from Tommie and the dealership. I thank All, and wish you all Merry Christmas and a great new year. Richard D. MacKinnon

Trish

Dec 3, 2015

Thank you Christopher Welcome for a smooth and seemless car buying experience. Excellent customer service, always around to answer calls and questions, always professional and helpful.

Trish

Dec 3, 2015

Thank you Christopher Welcome for a smooth and seamless car buying experience. Excellent customer service, always around to answer calls and questions, always professional and helpful.

Ben Brooks

Dec 2, 2015

GREAT place! I worked with Randy Yanoff to buy my car, and he was outstanding. Friendly, very knowledgeable, and had lots of great suggestions to help me get the car, and the payment, I wanted. He even talked me OUT of a more expensive car, because he knew it wouldn't fit the needs I had listed, and because he knew he could get me a better monthly payment on a slightly different model. Ended up with a 2013 Chrysler 200 in amazing shape (silver with black interior). If you need a car, go talk to Randy!

Marcus2015

Dec 2, 2015

I had a great experience doring this process, specialy with Christopher who answer all the question that I had and was very nice , friendly and helpful.

Bravosi

Dec 2, 2015

GREAT place! I worked with Randy Yanoff to buy my car, and he was outstanding. Friendly, very knowledgeable, and had lots of great suggestions to help me get the car, and the payment, I wanted. He even talked me OUT of a more expensive car, because he knew it wouldn't fit the needs I had listed, and because he knew he could get me a better monthly payment on a slightly different model. Ended up with a 2013 Chrysler 200 in amazing shape (silver with black interior). If you need a car, go talk to Randy!

Jessenia Melo

Dec 1, 2015

I came in a couple weeks ago and met with Corey. He was very helpful answering any questions i had. Made me feel comfortable and this helped in my decision. Its been three weeks now & i am loving my Acura ILX. I recommend you guys go pay him a visit.

Joe Muccio

Nov 30, 2015

Buying a car sucks, everyone knows that. However, if you are looking for the complete opposite and want an enjoyable and painless experience from beginning to end go see Ryan Benjaminsen down at Northend Motors. I came into Northend Motors tight on time due to an impending business trip and Ryan took care of me from the moment we met. Not only was he up front about pricing his customer service was absolutely exceptional. He had all the paper work between financing and registration taken care of in a very short and painless amount of time. What also impressed me about Ryan was how he worked with his colleagues. Whether it was Sauida on the finance team or Jim out in service, Ryan took the time to go over, face to face, and make sure everything was on track towards completion. Take it from somebody who has gone to the big box dealerships down on the auto mile, they do not care about you. Ryan and the team at Northend Motors 100% do and it shows from the moment you walk in. Bottom line is if you are in the market for a car, go see Ryan, you will be glad you did!

jmuccio

Nov 30, 2015

Buying a car sucks, everyone knows that. However, if you are looking for the complete opposite and want an enjoyable and painless experience from beginning to end go see Ryan Benjaminsen down at Northend Motors. I came into Northend Motors tight on time due to an impending business trip and Ryan took care of me from the moment we met. Not only was he up front about pricing his customer service was absolutely exceptional. He had all the paper work between financing and registration taken care of in a very short and painless amount of time. What also impressed me about Ryan was how he worked with his colleagues. Whether it was Sauida on the finance team or Jim out in service, Ryan took the time to go over, face to face, and make sure everything was on track towards completion. Take it from somebody who has gone to the big box dealerships down on the auto mile, they do not care about you. Ryan and the team at Northend Motors 100% do and it shows from the moment you walk in. Bottom line is if you are in the market for a car, go see Ryan, you will be glad you did!

Joann d.

Nov 29, 2015

This was my second time purchasing a car from Northend Motors in Canton. I would not go to any other place. Manny Pina was my salesman and it was yet again such an easy, effortless, and great experience. He was very attentive but not pushy and very helpful with any and all questions i had. Even though there were some issues due to a totaled car still under my name, Manny and the rest of the sales team were able to get me the best deal out there. They are a great group of people.

M.Torres

Nov 28, 2015

I like the way the treat there cuctomers like family.. I like the price of the vehicle also , like I said people friendly.l will tell my family and friend to go there.

NewUsedCarOwner

Nov 25, 2015

Staff is very knowledgeable and helpful whether on the phone or in person. I got to drive the car off the lot same day. Not a pushy staff..laid back while still seeing you through the whole process

Eddie

Nov 24, 2015

Use to sell cars and absolutely hate buying a car. For the first time, had a good experience with a salesperson named Corey. It's the kind of place where there is no negotiating, and some old school people like myself need something off, but with homework a head of time, I found a vehicle that was a couple thousand under book, so I didn't loose the deal because of spite...

SmithWhited444

Nov 23, 2015

My fiancee and I had a truly wonderful experience buying our 2012 Mini Cooper S Countryman All4, at North End Motors!! Corey Gray was our sales associate and he was extremely personable, helpful, professional and made the whole car buying process as easy and stress free as possible. Since buying the car, Corey even went out of his way to follow up with us and make sure we were happy with our vehicle and offer his assistance on anything else we might need in the future. Kudos to the management team for hiring such a caring and genuine individual like Corey!! During the buying process, one of the manager's also made a point to stop by multiple times to ask us if we needed any water or coffee and you could tell that they sincerely care about their customers and we never felt that pressure to buy, like you do at many other dealerships. We have since gone back to North End Motors to get our car inspected and serviced, and their service department is well organized and its obvious they know what they are doing and offer a fair price for any work they perform. I would definitely recommend North End Motors to anyone who is looking to purchase a high quality used vehicle, at an excellent price, and have a truly enjoyable and relaxing experience the whole time!!

Kahari

Nov 23, 2015

I am a mature women who have had the opportunity to purchase several different vehicle throughout my life, and I normally prepare myself for the pushy, and very uncomfortable experience that the normal car sales person gives you. That was not what I experienced at North End Motors. The sales man Corey was knowledgeable on the vehicle I was interested in Maxima. Never was pushy and he was the reason this was a pleasant experience. The Manager probably had alot to do with his deamor, because he was also awsome. Highly recommended

SmithWhited444

Nov 23, 2015

My fiancee and I had a truly wonderful experience buying our 2012 Mini Cooper S Countryman All4, at North End Motors!! Corey Gray was our sales associate and he was extremely personable, helpful, professional and made the whole car buying process as easy and stress free as possible. Since buying the car, Corey even went out of his way to follow up with us and make sure we were happy with our vehicle and offer his assistance on anything else we might need in the future. Kudos to the management team for hiring such a caring and genuine individual like Corey!! During the buying process, one of the manager's also made a point to stop by multiple times to ask us if we needed any water or coffee and you could tell that they sincerely care about their customers and we never felt that pressure to buy, like you do at many other dealerships. We have since gone back to North End Motors to get our car inspected and serviced, and their service department is well organized and its obvious they know what they are doing and offer a fair price for any work they perform. I would definitely recommend North End Motors to anyone who is looking to purchase a high quality used vehicle, at an excellent price, and have a truly enjoyable and relaxing experience the whole time!!

VicT

Nov 20, 2015

I walked in and was paired with Ryan who assisted me in my car buying process. fantastic experience. Everything i expected was exceeded, and he really made this a smooth and seemless process.He was always around to answer calls or any questions and worked tirelessly on making sure that I was satasfied with the service and purchase of my car. The sales manager patrick was also extremely helpful. recommended to every friend or family member interested in buying, ask for ryan.

Victor23

Nov 18, 2015

I gave this review five stars because it's true. I searched everywhere before I stumbled across north end motors online and I'm glad I did. I came in and was paired with Ryan who immediately exceeded my expectations of any dealership I had previously gone to. Ryan paired with the sales managers worked relentlessly to connect meWith the car I wanted. After a few short days they had me done. Fast, friendly, and all around great experience. If you want a hassle free/worthwhile car buying experience, visits north end motors and ask for Ryan. He really exceeded my expectations and I will return.

Sunset

Nov 18, 2015

I buy two cars over one years. They show me Carfax no accident .i call owner of the car from they buy it was accident .but on Carfax don't show .i just got another car from them same exact problem don't show Carfax .they fixed the car be for they full carfax .so don't BELIVE carfax look inside out side before you buy car .and honestly they over pice $4000 from any other dealership is my experience

Sue

Nov 14, 2015

Corey gray very helpful and knowledgable. Would shop there again fair price.The company seems very willing to assist but not hover as we shopped. Took a few test drives and liked what I tried out

izzymini

Nov 13, 2015

you want a great car and a good car buying experience this is the place to go. Ryan helped me get the car I wanted with no BS sales technique, he talks to you like a friend and not a sales person. he goes above and beyond till you walk out of there with the car you want and a price that will beat others.

Ajah B

Nov 13, 2015

I bought my car here in April and brought my mom here in June to buy a car as well (and got a $100 referral) - so I've worked with them more than once. The staff were wonderful to work with, epsecially my guy Corey - he went above and beyond to make sure I had the smoothest process possible. My only constructive criticism would be that all departments stay on the same page as far what's already done and what still needs to be completed when going through the process of a sale. I personally didn't find out I needed to get my own insurance (separate from my moms policy which I was on because the car was going to be inmy name) until after I had already put most of my money towards the down payment so I had to find a policy and pay a months coverage to start it right at the last minute. I would have had my car in like 2 days as I came in Saturday and my paperwork and everything was ready by about Tuesday - which was amazing - but looking for insurance added a couple more days so I picked my car up by Thursday. They even stayed late just to let me have time to make it there from work which I really appreciated so overall it worked out great in the end. I love my car and the service plan they offer - free oil changes (plus more) for life for $100! I got a great deal with my car and a good interest rate on my loan for being 20 with no credit. There's always room for improvement but I was absolutely satisfied at the end of it all and buying my first car was a breeze with their help. Bottom line - If you need a good price for a car and appreciate customer service I would recommend visiting NorthEndMotors and ask for Corey, he really values his cutomers and made sure I was getting a good deal and not getting into anything I couldn't afford unlike other dealers, which is an A+ for me.

cxz74tcd5

Nov 12, 2015

I bought my car here in April and brought my mom here in June to buy a car as well (and got a $100 referral) - so I've worked with them more than once. The staff were wonderful to work with, epsecially my guy Corey - he went above and beyond to make sure I had the smoothest process possible. My only constructive criticism would be that all departments stay on the same page as far what's already done and what still needs to be completed when going through the process of a sale. I personally didn't find out I needed to get my own insurance (separate from my moms policy which I was on because the car was going to be inmy name) until after I had already put most of my money towards the down payment so I had to find a policy and pay a months coverage to start it right at the last minute. I would have had my car in like 2 days as I came in Saturday and my paperwork and everything was ready by about Tuesday - which was amazing - but looking for insurance added a couple more days so I picked my car up by Thursday. They even stayed late just to let me have time to make it there from work which I really appreciated so overall it worked out great in the end. I love my car and the service plan they offer - free oil changes (plus more) for life for $100! I got a great deal with my car and a good interest rate on my loan for being 20 with no credit. There's always room for improvement but I was absolutely satisfied at the end of it all and buying my first car was a breeze with their help. Bottom line - If you need a good price for a car and appreciate customer service I would recommend visiting NorthEndMotors and ask for Corey, he really values his cutomers and made sure I was getting a good deal and not getting into anything I couldn't afford unlike other dealers, which is an A+ for me.

carguy

Nov 11, 2015

After many less than wonderful car purchasing experiences at other dealerships I was very happy to have an excellent experience at North End Motors. I was very happy with how I was treated by my salesman Chris Welcome and by Mo. I was treated professionally and with respect. The negotiation process was friendly and fair and I was satisfied with the net vehicle price. They did everything they said they would. There was a problem with an incorrect spare vehicle key that Chris and Mo cheerfully went the extra yard and expense to resolve to my satisfaction. Based on my experience, I would gladly recommend North End Motors, Chris and Mo to anyone looking for fair, professional treatment. Happy customer Stuart in Canton

cgorman77

Nov 11, 2015

I had some bad luck with my car and my transmission decided to die while I was stuck at a traffice light. I went to North End Motors and Chris Welcome was my salesman. He had me in a car in 2 days! I love the car and got a really good price on it. He never pressured me and even picked me up to take me for the test drive because since I had no vehicle I was going to walk. I was so impressed by him that 2 days after my other car died and right while I was getting my new car, I received a text message that my father's transmission went on his car! I can't make this stuff up! So I brought my Dad to see Chris and he put him in a car that he loves within 2 days. Even while I was waiting in the waiting area for all the paper work to be finalized on my car he kept coming in to say hello and talk to everyone in the room. There were 2 other custmomers in the room with me and they both had different salesman but said they had wished Chris had been there salesman because they had gotten to know him from when they take their cars in to be serviced. I had a very good experience. He also sent me a 100.00 gift card for any maintenance work that needs to be done since I brought my dad in,

elliewh0

Nov 9, 2015

Kim at North End Motors in Canton was absolutely fantastic! She was fun, well informed and very open about everything. This was my first car buying experience and I was very nervous about the whole process. From looking at our options to test driving and even working through the financing options; EVERYONE at North End Motors was pleasant, helpful and efficient. I was going away on a business trip and needed to pick up the car a little earlier than originally planned. Kim and the rest of the North End Motors team did everything they could to get my in my car. So happy we got a great deal on the car we wanted! I strongly recommend North End Motors!

tbird25

Nov 8, 2015

What a pleasant and unexpected experience! The folks at North End Motors in Canton have really figured out how to make buying a car a comfortable and somewhat enjoyable process. Our customer care rep Karsten really took some time to listen to our situation and our needs. He only showed us vehicles that fit in our budget and suited our families needs. There was absolutely no pressure at all during the whole process. An overall exceptional experience!

Allison S.

Nov 4, 2015

Both of our cars were outdated and we were in need for an upgrade. My fiance was browsing online and came across north end motors. He found a car that he was interested in and contacted the dealership right away. We got a response and went in to see the car maybe a couple days after speaking to Tommy. He was very helpful right when we went in. We purchased that day and have not looked back since. We are pleased with our purchase and are very happy to see that Tommy still reaches out to us to see how we are doing and to make sure we are satisfied with our car. Thank you!

jmauro

Nov 2, 2015

Purchasing my car was easy with Bernie. North End Motors offers incredible savings in their oil change and maintenance packages, and it helps knowing I can go back for whatever service I need! Recently got my first oil change and Heradio was excellent!!

DG from Randolph

Oct 30, 2015

Just want to send a shout out to Ryanthank you for your professionalism and your kindnessand also thanks to the managers that helped me and finance told me how to save money definitely Ryan for all of his help because I know that I can be difficult so thanks for your patience

AudiA6

Oct 28, 2015

I had a great experience purchasing my car at NorthEnd Motors! Randy Yanoff was very nice and provided an easy purchasing experience. I felt very comfortable purchasing my Audi A6 from there because there was no hustling by Randy nor the manager of the sales department. The car was in great shape and just as they described it, there was nothing hidden from me that would make me reconsider my purchase. Randy did everything he could to make sure the car that I came in for was available for me to buy and he did a great job because in the end I was happy to drive away in it. The test drive was fun and the deal was quick. Randy was open and honest with me and he did everything he could to make sure I got the best deal possible. He provided me with all the necessary information and he did not keep anything from me. He made sure I am well beyond satisfied with my purchase and the deal we made that day. After the deal was made, Randy got the car ready for me as quickly as possible so I can enjoy my new purchase. Overall I am very satisfied with my experience at NorthEnd Motors and I will definitely recommend the dealer and Randy to my friends who are looking at purchasing a car!

Kristen and Matt

Oct 28, 2015

Randy was great he helped us narrow our search and got us into the payment and car we really wanted. He was straight and to the point it made the process so much easier

AudiA6

Oct 28, 2015

I had a great experience purchasing my car at NorthEnd Motors! Randy Yanoff was very nice and provided an easy purchasing experience. I felt very comfortable purchasing my Audi A6 from there because there was no hustling by Randy nor the manager of the sales department. The car was in great shape and just as they described it, there was nothing hidden from me that would make me reconsider my purchase. Randy did everything he could to make sure the car that I came in for was available for me to buy and he did a great job because in the end I was happy to drive away in it. The test drive was fun and the deal was quick. Randy was open and honest with me and he did everything he could to make sure I got the best deal possible. He provided me with all the necessary information and he did not keep anything from me. He made sure I am well beyond satisfied with my purchase and the deal we made that day. After the deal was made, Randy got the car ready for me as quickly as possible so I can enjoy my new purchase. Overall I am very satisfied with my experience at NorthEnd Motors and I will definitely recommend the dealer and Randy to my friends who are looking at purchasing a car!

Glynnada2015

Oct 26, 2015

My Husband and I went to North End Motors to purchase a car, our salesman Manny was great, thru out the process he kept us informed and even went to the gas station to make sure I had enough gas to get home, when I picked up my new car. I would buy another car from North End Motors again.

Chris

Oct 23, 2015

I initially visited NEM because I wanted to get out of my current vehicle. I don't need a big suv anymore, so I'm looking to downsize. I went in and Randy had helped me out, who has been doing a fantastic job. I took a vehicle out on a test drive on my own, no hassle, was able to see exactly how it drove without being told which route to follow. I'm currently waiting to hear back about financing, but I know that they are doing everything that they can to make sure I get into a vehicle I Want, rather than just what they want to sell me. Great job so far, and I can only hope it continues!

B87

Oct 20, 2015

The service was excellent. Karsten was great he explained everything in detail and helped me to get the best price for my loan on the car i desired. Everyone else from the manager to the financial office was also great with me. I really enjoyed my experience and I am very happy with my purchase.

Yaovi

Oct 16, 2015

I bought my first car from quirk Chevy and literally had the worst experience ever. The process took forever and I ended up paying so much money monthly. With northend motors the process took 2 weeks got a great car and paying almost 100 dollars less a month. Kim, who took care of my case was great! She was always in communication.

Mrs. J

Oct 16, 2015

Great experience with Christopher Welcome! Really appreciate how he treated us with no pressure and made sure we were completely satisfied with our choice! This is the first time I purchased a car and did not have that typical uneasy feeling you get at most dealerships. We will definitely return for future purchases.

Matt from Holbrook

Oct 15, 2015

I recently bought a car from North End Motors. My experience was great, from the first minute I walked in the door and was greeted by saleswoman Kim Bailey and was treated with respect and was never pressured into anything. I would recommend her and north end motors to any of my friends or family.

Ms Rodney

Oct 14, 2015

I couldn't believe how stress less my experience was here at north end motors in canton mass. I walked in to the dealership and was given the greatest customer service ! Thanks Kim for helping me find my Mercedes at a great price !

AndyM84

Oct 13, 2015

The folks at North End were incredibly helpful. The first gentleman who tried to help me needed to pass me off and was apologetic about it, but Randy ended up being great to work with throughout the entire process. We had a relaxing conversation, I got to do a no-hassle test-drive on my own, we discussed multiple financing options, and in the end at no point did I feel pressured to make a decision. Extremely helpful and honest, will recommend repeatedly.

AndyM84

Oct 13, 2015

The folks at North End were incredibly helpful. The first gentleman who tried to help me needed to pass me off and was apologetic about it, but Randy ended up being great to work with throughout the entire process. We had a relaxing conversation, I got to do a no-hassle test-drive on my own, we discussed multiple financing options, and in the end at no point did I feel pressured to make a decision. Extremely helpful and honest, will recommend repeatedly.

Bob Burke

Oct 8, 2015

Buying a car is one of the most stressful things we do. Had never been to North End Motors before. I was used to the Shark like environment on the Rt 1 auto mile. Met a young guy named Ryan Benjaminsen who without trying to hard just made your feel comfortable. We sat down and were looking at Cars within a few minutes. Most places are looking at what you can spend and want all your contact info before seeing anything. What surprised me here was how low the prices are, normally you find the opposite when you arrive after seeing price quotes online. I really liked a 2012 Nissan Altima with low mileage. I could not find a lower price anywhere and the car looked brand new and drove great. Ryan without a question is the nicest salesman I ever worked with. Even after I bought the car he called more than once to see how things were going I never experienced that before. The finance lady was very nice no pressure to get an extended warranty. I was blown away that buying a car could be so simple and stress free. Its my first stop next time around.

Risk manager APAC Region

Oct 8, 2015

Pat was my salesman, very professional and it was a very simple transaction. Buying a car from him was pleasant, he listened to exactly what I wanted, and I bought the perfect car from him. If you're going there, I highly recommend him!! Entire transaction was not time consuming and the car is mint!

Bill's Ford

Sep 29, 2015

I want everyone to know that the staff, from the service to sales associates, are working as a team to satisfy it's customers. Well I can testify to the total satisfaction in my car buying experience. I have purchased autos in the past. This is by far the best dealership I have encountered.

NotANorthEndMotorFan

Sep 24, 2015

Horrible !!!!!!!! I wish there was a box with big X on it. The only reason why they got 1 star is because that is the only way that I will be able to write this review. I was referred by someone so I looked online and found a car that I wanted. Upon getting there, I was not formally introduced but was just asked for my license so that I could test drive the car. Yes, I did like the car but I was not given any appropriate information. I never received carfax. For financing, I never recieved the APR. I was told that I could not negotiate the price which seemed odd to me. & it was only when I came to sign the paperwork, that I got the total amount. No one knows the slightest information outside of their department. Afterwards, there were things that needed to be fixed with the car and Ive been waiting almost a week to get it fixed when it shouldve been done within three days. Ive been on a wild goose chase trying to get answers and call backs because everyone is either "busy" or "will call back". Prior to the sale: consistency, assertiveness and accuracy on days and times things would be handled. After the sale: lack of communication, confusion on who is doing what and lack of empathy for customer. Heads Up*: if you are trying to find out information on the car you purchased, you will be tossed back and forth from department to department and when you get a hold of someone, they probably wont know the answer. This is just my review. If you decide to go there to buy a car, please make sure youre in contact with the general manager throughout the entire process because you will be in this process for awhile. They assure their customers that they are the best dealership in New England because of how they treat their customers. Um FALSE to the 100th degree. Worst Car Experience EVER!

Shanna Semya

Sep 24, 2015

First off, sites really need to stop posting the positive comments because customers deserve to know the truth. Buying a car is not a joke. Im sure everyone reading this wants the most of thier money. So lets be real!Back to what I was saying ...Horrible !!!!!!!! I wish there was a box with big X on it. The only reason why they got 1 star is because that is the only way that I will be able to write this review. I was referred by someone so I looked online and found a car that I wanted. Upon getting there, I was not formally introduced but was just asked for my license so that I could test drive the car.Yes, I did like the car but I was not given any appropriate information. I never received carfax. For financing, I never recieved the APR. I was told that I could not negotiate the price which seemed odd to me. & it was only when I came to sign the paperwork, that I got the total amount.No one knows the slightest information outside of their department. Afterwards, there were things that needed to be fixed with the car and Ive been waiting almost a week to get it fixed when it shouldve been done within three days.Ive been on a wild goose chase trying to get answers and call backs because everyone is either "busy" or "will call back". Prior to the sale: consistency, assertiveness and accuracy on days and times things would be handled.After the sale: lack of communication, confusion on who is doing what and lack of empathy for customer.Heads Up*: if you are trying to find out information on the car you purchased, you will be tossed back and forth from department to department and when you get a hold of someone, they probably wont know the answer. This is just my review. If you decide to go there to buy a car, please make sure youre in contact with the general manager throughout the entire process because you will be in this process for awhile. They assure their customers that they are the best dealership in New England because of how they treat their customers. Um FALSE to the 100th degree. Worst Car Experience EVER!

ornella.clement

Sep 23, 2015

I was very happy with all the help and genuine kindness I received while looking for a car. They were patience and answered all my questions.

Gin123

Sep 18, 2015

I didn't think that buying a new car would be possible, but North End made it easy and I couldn't be more pleased. Thank you Rob and Sadia for getting me into a great car at a great price.

capeshmitty

Sep 18, 2015

Great service. Extremely helpful and actually delivered the car 80 miles to my house. Would highly recommend using Rob and this dealership as I received print answers to all my questions - even after I bought the car.

newcar17

Sep 17, 2015

I recently bought a used Dodge Charger at North End Motors from Rob Levasseaur. The employees were very friendly and attentive. Communication throughout the entire process was seamless and smooth. Every time I called, if Rob was not available at that time, I would receive a call back very promptly. He answered all my questions and helped me through the process with ease. When there was a minor setback, that caused a slight delay, he found a way to compensate me without me having to ask at all. This is a great dealership. Great deals, great people, and great service. Very accommodating!

newcar17

Sep 17, 2015

I recently bought a used Dodge Charger at North End Motors from Rob Levasseaur. The employees were very friendly and attentive. Communication throughout the entire process was seamless and smooth. Every time I called, if Rob was not available at that time, I would receive a call back very promptly. He answered all my questions and helped me through the process with ease. When there was a minor setback, that caused a slight delay, he found a way to compensate me without me having to ask at all. This is a great dealership. Great deals, great people, and great service. Very accommodating!

P

Sep 17, 2015

The overall condition of the delivered vehicle wasn't initially at 100% satisfaction as promised but Rob and his team worked to complete all items after a follow-up visit.

Emmk9

Sep 16, 2015

This was my first time buying a car. I knew exactly which car I wanted and it already had a great price on it. Rob was such a great help and even helped looking at a few other cars for my sister. The only issue is that I'm from NH so it was a bit of a drive and I had to wait to get the car but in the end it was all worth it!

Shawn C.

Sep 14, 2015

My girlfriend and I were searching for a used car. After a lot of research we found some great pricing at North End Motors in Canton MA. We showed up and had the pleasure of getting Ryan Benjaminsen as our dealer. He immediately made us feel comfortable and even offered advice on buying a cheaper (not at a dealership?) car. Without going into detail, my girlfriend and I have an extremely complicated situation. It's so extremely complicated that those adjectives don't even do it justice. Ryan made us feel welcome and went well above and beyond what was asked of him. He picked us up and dropped us off at train stations, gave me his personal cell phone number, spoke with me about 25 different times trying to iron out our situation, even on his off days. He worked with the insurance company and the registry to get the answers needed. I don't know if you've ever dealt with the registry before, but if you have you'd know the headaches this saved. Long story short here, Ryan delivered results. I work in the customer service industry myself as a General Manager of a multi unit retail location and I will say with confidence that Ryan is the kind of guy you'd want on your team, or to buy a car from in this instance. Above all that you can see that he is passionate about people and getting them a fair deal on a great vehicle. If it weren't for Ryans deligence- I fear I wouldnt be sitting in my own car right now. Thank you so much Ryan! To the rest of you- go see him ASAP if you're looking got a great car bought from a great dealer.

Anderson913

Sep 10, 2015

Robert Levasseur is the man!!!! Everyday he went out of his way to make sure I got the best customer service.He always stayed in touched with me and letting me know how far we was in the process. He also made sure I wasn't over paying for the car by breaking down the book value and comparing it to how much I was actually going to pay. I been driving my new car now and I love it!!! ride smooth and its very comfortable.

goesto11

Sep 8, 2015

My wife and I recently purchased a 2013 Nissan Leaf from North End Motors; from start to finish the process was painless. We worked primarily with Rob Levasseur whom we found to be courteous, professional, and enthusiastic. The whole experience raised my expectations for the used car buying process and I would definitely consider buying from Rob and North End again.

Alyssa

Sep 5, 2015

Great car selection. From the start all employees were all very friendly and helpful. They respond right away and are far from pushy. You can either email, chat on the website or call and get answers right away! All employees make you feel comfortable. Rob L. got in contact with me even on his day off and worked with me to make sure everything went well while Jessica M. answered all of my emails which were full of questioms. They are great with getting everything done for you. Only thing to be aware of is if you get preapproved with no downpayment, trade in or cosigner and that answers are based on situations not credit score know that monthly income is a factor and can change your results, so try to have a cosigner available if your monthly checked income isn't too high. I have been recommending this company to everyone I know. I drove out of state to go to Northend Motors and it is worth it for everyone to travel to for beyond friendly service and great cars!

WDeMarco

Aug 29, 2015

This dealership has great enthusiastic people working for it. I was surprised on how streamlined the process of buying my new car was. They were professional and courteous from the sales advisor to the finance manager. Highly recommend Cheers! W. DeMarco

NateBrady

Aug 25, 2015

I bought a BWM here recently and Bernie was a superstar! I'd been in the market for a couple months and my experience here put all other dealerships to shame!Thanks again Bernie!

far5467

Aug 24, 2015

I've given this dealer a 4.5 star rating in the past based on my first (sales) experience with them which was very good. My second (service) experience was much less favorable. I had an issue with the delivery of part of a key that I purchased through a vendor of theirs (Pop-a-lock). The service manager, Aje, provided some of the worst customer service I have ever witnessed. He could not have cared less about my troubles.Fortunately for me, the general sales manager, Akee, is on top of his job and is concerned about the experience that his customers are having. He was able to involve himself and make the situation right despite being handicapped by the atrocious service manager. Overall, I am grateful for his concern and for him remedying the issue. Great sales experience and some good people at this dealership. The owners should take a look at the service management however.

VWJunkie2012

Aug 23, 2015

I bought a used 2012 VW Jetta GLI just over a week ago. I called the dealership and made an appointment to meet with a manager. When I arrived, no manager was available so I met with Mr. Corey Gray. Corey was extremely friendly and made me feel comfortable off the bat. He explained the entire process for me step by step because I had never before purchased a vehicle on my own. I was in and out of the dealership in just under four hours from the moment I stepped in the door till I signed the purchase agreement and walked out. Corey was very good at communicating with me in the coming days before I went back to pick up the vehicle. He went above and beyond what I expected of him. Highly recommended.

buyer01

Aug 22, 2015

Bought a used car from this dealership. I had not purchased a used car for a while and was really not looking forward to it but I dealt with Rob Levasseur who made the whole process simple and straightforward.

benjamininch

Aug 9, 2015

I bought a 2012 Cadillac CTS Coupe at North End Motors about a week and a half ago. I'll break the review down into sections. Dealership: they certainly have competitive prices, and all of their cars that I had my bank run checks on were as the dealership reported. They seem to mostly take clean, quality vehicles. They gave me the very bottom of the barrel for my trade in, though. 4/5Service: The car had an issue that was pretty obvious after a bit of driving, a moderate shudder when slowly accelerating. When I expressed concern my salesman, Rob L., was quick to tell me that it shouldn't be a big deal. I can't really speak to the veracity of that. The car was still under factory warranty, so it went to Cadillac for the fix. I asked the sales manager to get me a list of what was done at Cadillac, but was told afterward to ask Cadillac themselves. It does look like one thing mentioned prior to the purchase was missed in the detailing, a small spot of rust under the rear license plate frame. The car was also returned to me with practically no gas, so that was $50 right out of the lot. 2/5Salesman: Rob L was my salesman, and I liked him overall. He's a little pushy even if he says he isn't, but I never felt locked into anything that I wasn't deciding on my own. I should point out that I took two trips to the dealer. After the first I told Rob there were other cars I wanted to look at, one that was the same model. I told him the price and mileage and he told me that car had to have something wrong. He was right. So he knows his used car pricing. 4/5Car: The car is really nice, but has a few things wrong that I didn't catch prior to purchase. That's my fault, and it should get fixed at Cadillac. Of course I'm feeling a little buyer's remorse, but I would have that feeling no matter what car I bought. Because it's a rear wheel drive I'm already thinking about buying a 4x4 beater for the nasty winter storms. 4/5

Unsatisfied Customer

Aug 4, 2015

I purchased a car from NorthEnd Motors for my daughter on April 8, 2015 leaving a $500.00 deposit. Part of the purchase deal was that the front end would be fixed. I was told it was just a matter of some clips being replaced. I was unable to pick up the car that week because the dealership did not have the proper paperwork (Certificate of Title) in place in order to sell the car. So the sale was delayed until April 24, 2015 until the dealership had the proper paperwork. Leaving plenty of time to fix the car properly. After a few weeks of driving the car the front end came apart. I called the dealership and spoke with Manager Dan on June 23, 2015 and asked him how the car was repaired, and if the clips were replaced as agreed upon, and was told that he did not have that information. When I asked who did have that information I was told the service department did. I asked to be transferred to the service department and spoke with Heradio Gonzalez. Heradio looked up the information in the computer and said all the record showed was that the front end was secured. I took the car to an Auto Body Shop and was told someone glued the front end of the car together. No clips were replaced and one of the front bumper absorbers was missing. I had the Auto Body repair the car properly as it should have been repaired in the first place by North End Motors.I contacted the service manager with this information on July 3, 2015 with an attached copy of the paid receipt from the Auto Body Shop asking for reimbursement as this was work that was agreed upon in the sale of the car and was not performed. To date I have not received any response whatsoever and would not recommend North End Motors to anyone.

zahman1091

Aug 3, 2015

I first went to this dealer back in 2010 when I saw a 2005 Nissan on sale for a good price. My father and I negotiated them down over 4 grand with my trade. I was so pleased with the dealership that I had many of the oil changes and service done there. All the employees there were so professional and friendly as well as informative that I will continue to give them my business as long as possible.I contacted Rob Levasseur earlier this year about a car and he has kept me aware of available autos since. I stopped in for an oil change, looked at available autos and got another deal on a 2013 Toyota Corolla.

JohnM

Aug 3, 2015

I highly recommend North End Motors. I got a amazing deal on my Jeep and the experience was completely stress free. Robert was a great salesman who was very knowledgeable and helpful throughout the entire process. This was a 5 star experience across the board. Thanks. John

Chad

Aug 2, 2015

Our first day in to check out our crosstour we ever helped out by Cory. He was very helpful and did not pressure us. He was very forthcoming with his knowledge of Hondas. On our purchase day we dealt with Robert levasseur. Rob helped us through the process quickly and was friendly and helpful. Overall we had a great buying experience. C

Limbermascot

Aug 2, 2015

We had a great overall experience. Robert lavesseur was very helpful and helped get a great deal on a really great car. We're really happy with it.

mtc0627

Jul 31, 2015

Everyone at North End Motors were so professional and courteous! Salesman Rob Levasseur went above and beyond to help my dream of becoming a first time car owner come true! He was available and so helpful every step of the way! Most of all, I felt he was totally honest and because of that, I had great confidence in his guidance. Rob made what is often a very stressful situation, a great experience! I will refer all my friends and family to Rob at North End Motors!!

Billy Padula

Jul 30, 2015

I was in desperate need of a new vehicle and it was recommended that I go to North End Motors and ask for Rob Levasseur by his fiance'. I'm so glad we did! From the minute we walked into the dealership we felt at ease. No pressure at all! We had the best buying experience. Rob was professional, helpful, and knowledgeable. I have driven a truck for almost all of my life, but wanted to move into a car. Rob made sure, that I was sure, of my decision. He played devil's advocate, gave me a list of pros and cons, he knew it was a big decision. I test drove my new Cadillac CTS and that was it, I was sold! Thank you Rob and North End Motors for making this a smooth transaction. We too would highly recommend you.

Dan

Jul 30, 2015

My wife and I needed a car in a hurry and walked into North End Motors on a Sunday afternoon. We were met by Rob Levasseur who greeted us and made a usually painful process a breeze. We were looking for a SUV and Rob showed us his inventory. After test driving a few we purchased a Nissan Murano. The vehicle is loaded with extras and is everything we were looking for and more. Rob's no pressure sales approach put us at ease right away and helped us in our decision to buy. North End's team of people made the car buying experience very easy, thanks Rob.

Billy Padula

Jul 30, 2015

I was in desperate need of a new vehicle and it was recommended that I go to North End Motors and ask for Rob Levasseur by his fiance'. I'm so glad we did! From the minute we walked into the dealership we felt at ease. No pressure at all! We had the best buying experience. Rob was professional, helpful, and knowledgeable. I have driven a truck for almost all of my life, but wanted to move into a car. Rob made sure, that I was sure, of my decision. He played devil's advocate, gave me a list of pros and cons, he knew it was a big decision. I test drove my new Cadillac CTS and that was it, I was sold! Thank you Rob and North End Motors for making this a smooth transaction. We too would highly recommend you.

Eboogie

Jul 30, 2015

The entire team worked to make our car buying experience one of the best I've had since my first car. Victoria Reis along with her manager. I'm sorry I can't remember his name but they were both professional, pleasant and a charm to around. My car buying experience was excellent.

CarLover

Jul 27, 2015

From the entrance to the end of sales Mikal Brice was excellent. Helping me to successful purchase my 2013 ford fusion SE ECO Boost. We had a great time connecting as I went thru the paper work process. Much laughter while we took care of business. The staff as well were very uplifting to be around. A smile on every face and ready to assist if any questions arose. I would gladly recommend Mikal to family and friends. North End Motors Than You!!

Carlover

Jul 27, 2015

From the entrance to the end of sales Mikal Brice was excellent. Helping me to successful purchase my 2013 ford fusion SE ECO Boost. We had a great time connecting as I went thru the paper work process. Much laughter while we took care of business. The staff as well were very uplifting to be around. A smile on every face and ready to assist if any questions arose. I would gladly recommend Mikal to family and friends. North End Motors Than You!!

Tony

Jul 27, 2015

I worked with Rob Levasseur for buying my new Hyundai Accent. I would recommend Rob Levasseur and North End Motors in full confidence to anyone looking to buy a new car. I shopped around, test drove other vehicles, and dealt with other salesman. In the end I am very thankful to have had Rob's tremendous experience, professionalism, and assistance through the entire process. Tony

Ncp123

Jul 26, 2015

I worked with Rob Levasseur to purchase a 2012 Jeep Wrangler. Walked in on a Saturday afternoon and was taken care of immediately. Very easy to deal with. No pressure! Super accommodating! Great experience!

UPSBMW

Jul 22, 2015

I recently bought my 2012 BMW 335 at North End Motors and my experience working with Rob Levasseur was stellar. I had been shopping for quite awhile for the perfect car and finally found the car at North End.But it was Rob who made the difference. He was a true professional in every sense of the word. He was patient, knowledgable, and a true gentleman. I would highly recommend anyone looking for a car to get down to North End Motors and only work with Rob.

jodyg

Jul 7, 2015

I just bought a car from Rob Levasseur. It was a great experience from start to finish. I needed a car ASAP and he was able to deliver the car - registered and with an inspection sticker - in less than 24 hours! Rob couldn't have been more helpful. We'll definitely go back to NorthEnd when we're looking for another car.

Solara8

Jul 2, 2015

Bought a Toyota from Robert Levasseur tonight at 6:30 pm. It was a hassle free car purchase. Have not bought a used car in over 15 years and was extremely surprised Robert delivered on every promise he made! Robert was helpful, professional, and courteous. His knowledge of the business and the Toyota line was amazing and better yet was his personable touch, pride in working with you during the purchase process and prompt communication was not your used car sales person of yesterday. Robert knows his cars and we love the car he assisted us in buying. Would definitely would go back and work with Robert to buy another vehicle tomorrow. Send you mother, brother, sister to Robert, he will stay honest and true to them all. Thank you Robert! (BTW, we just got out of the car at 11 pm tonight - Had a blast driving tonight with the top down and the stereo blasting!)North End Motors has a fantastic selection of top quality vehicles!Congratulations to the car scout who found the car we have been looking for over 2 years; the buyer who made it possible to put this car into your inventory, the service department who aligned the front end perfectly, the detailers who made the car look new, and the office folks who processed all these legal papers! Thank You

markn417

Jun 30, 2015

Awfull experince at this.dealer was.told i had a deal all set and at the.very last min they said they had the WRONG stock number and i needed 3K down payment from needing 500$ Who gives there customer the wrong stock # and then no apoloige,floor manager was very ignorant did not care about the customers reaction to there mistake,very smug,very sloppy,fraudelent buisness a terrible experince.But everything happens for a reason two days later i was able to buy a 2015 nissan altima at.marlboro nissan with only a grand down were the other place wanted 3k for a 2011 ,really.please o yourself a favor stay away from north end motors in canton.I received truly proffesional,honest,great service at marlboro nissa.the difference was.like nite and day

jflo8721

Jun 29, 2015

Carlos is a consummate professional. From the minute I walked in he catered to me and took the time to get to know me and what I was looking for versus trying to sell me something just for the sale (which is what I got at the three previous dealerships) He took me to NE's Brockton location and helped me get the car I eventually purchased. The best part of the whole day was the banter between the two of us. By the end of it, you would have thought I had known this guy for years. I recommend him to anyone in search of a new car.

happycamper

Jun 27, 2015

We recently purchased a car from North End Motors and when we arrive Christopher Welcome Sr. was to the sale representative that assist us. We went to look at one car (a 2012 Infinity G37 Coupe. That last one on the lot. He took the time to explain to us the features of the car, etc. and we went for a test ride. We were sold. We purchased the car and it runs very well. Christopher was very engaging and explained how North End Motors operated. We are very happy with our purchase and I would say that Christopher is one of the "good guys". John/Joy

kube

Jun 24, 2015

I recently struggled in finding a new car, after my old car died on me. John was able to provide the right information to get me in a car within my budget with reliable information. I was able to purchase my new Jetta from him with little hassle, but with guarentee. of everything I wanted. John is by far the best dealer I have encoutered.

benzs550

Jun 24, 2015

i just bought a car there, i received warm welcome from beginning to the end. Will surely comeback to this dealer for next car purchase.

housebed86

Jun 20, 2015

Over all decent experience. Our sales agent Patrick was a very nice guy all round. Pressure from him was low and I felt comfortable dealing with him. I had done a lot of research and knew what I was looking for and there is no doubt that the car was priced well. That said, after test driving the car I told him I was interested in purchasing. We sat down to start the paperwork and thats where the one low point of the experience came along. At this point, the general sales manager (can't recall his name) walks over to the desk and asks the sales agent what car he just sold. Upon hearing it's "THE" lexus (keep in mind there are a half dozen on the lot), he proceeds to say that another guy just drove in from so-and-so-town to look at the same car . Now, is there a possibility that someone just happened to come by to look at the same exact car within the same 30 minutes? Sure, there a possibility. But considering that the day I was there this specific car had been sitting on their lot for just over 7 weeks, I very highly doubt it. To me there was no doubt that it was a tactic to add pressure before you get to the nitty gritty paperwork where deals tend to fall apart if they are going to. It was subtle and not overtly pushy but I do hate to see that at an otherwise nice dealership.Paperwork and financing were typical. Financing options are more limited than I've seen at other dealerships where I feel they work harder to get you good rates through credit unions etc. This place pretty much seems to look at 2 or 3 big players and that's all the work finance is willing to do. So thats a little disappointing. Additionally, they don't accept personal checks (another issue I have not had at other dealerships). I do understand that they said they have been burned in the past so that fine, just a bit inconvenient. The sales manager handled the issue to my satisfaction however.I told Patrick that I was going to pick up the car a week later and asked for a few paint blemishes to be buffed etc. When I went to pick it up they had in fact buffed the blemishes and they looked a lot better so I was quite satisfied with that. The interior detailing was acceptable but I have pretty high standards and it didn't quite reach what I would do myself. Ashley in registration was very friendly and had me out the door in like 10 minutes despite being very busy.Overall ok experience. Patrick (sales) and Ashley (registration) were the high points as well as Keith who was very friendly. Downsides were financing and the pressure tactic from the general sales manager. Despite those couple things however I would recommend this dealership due to the general low pressure environment and what really matters, a good deal on a great car. I would buy from them again.

Happy buyer

Jun 18, 2015

I recently purchased a Toyota Corolla at North End from Rob. He made sure the car was in excellent condition when we picked it up!

arosa

Jun 12, 2015

I recently purchased a Pathfinder at North End. Rob assisted and was very knowledgeable about the vehicle and answered all the questions I had. There were no pressure sales tactics and the whole experience was very smooth. I would definitely recommend Rob and North End to friends.

Auntie

Jun 11, 2015

The service department at North End Motors is awesome! MY 19 yr old feels confident taking her own car to them by herself (I usually do the taking...lol. )

Dennis B

Jun 10, 2015

Correy was my salesman and he was just awesome, very patient and never felt like he was forcing me to make a deal or anything of that sort, the car I got was a bmw X3 and it was in a good condition too..

Lbtjz

Jun 9, 2015

I recently purchased an Infiniti from North End Motors. The dealership was easy to work with and within 6 days from the day I saw the car, I was driving it. I was very impressed that they put new tires on as well without me requesting this. They also fixed a dent in the door that I did not think could be fixed. I highly recommend them!

theresashaw

Jun 7, 2015

went in looking for a car and there was no hard sell... they were so great John Fernandes was so easy to work with. i came out with the best car i ever owned. i had it checked by a mechanic and he said the car was in GREAT shape ... it is like riding on a cloud ... i loveeeeeee it!!l

theresashaw

Jun 7, 2015

went in looking for a car and there was no hard sell... they were so great John Fernandes was so easy to work with. i came out with the best car i ever owned. i had it checked by a mechanic and he said the car was in GREAT shape ... it is like riding on a cloud ... i loveeeeeee it!!l

Cnhkmg09

Jun 7, 2015

As a first time buyer, I am very impressed with North End Motors! I did not feel pressured at all to buy or even look at any particular cars - I had one car I was interested in only. Carlos was great! Showed me the car, answered all questions, offered a test drive, again no pressure. Everyone inside was friendly. The finance manager was also extremely helpful. She didn't try to push anything on me, but politely offered what could be added onto the car and the prices attached. My little guy even got a purple cow to distract him! The car was detailed and fixed up great within a few days. Highly reccomend!!

Firstimebuyer

Jun 6, 2015

As a first time buyer, I am very impressed with North End Motors! I did not feel pressured at all to buy or even look at any particular cars - I had one car I was interested in only. Carlos was great! Showed me the car, answered all questions, offered a test drive, again no pressure. Everyone inside was friendly. The finance manager was also extremely helpful. She didn't try to push anything on me, but politely offered what could be added onto the car and the prices attached. My little guy even got a purple cow to distract him! The car was detailed and fixed up great within a few days. Highly reccomend!!

Auntie

Jun 5, 2015

Last Fall I needed a reliable, safe car for my 18 yr old daughter to take to college in NH. Bought her a 2012 Jeep Patriot in late November. She is very happy with the car, and has had positive experience with service people at North End Motors. Fast forward, my old car needed to be replaced due to age and safety issues. Bought a 2013 VW Tiguan. I send my daughter to do the 'shopping' thinking I'd take the Jeep and get her a 4x4. The sales person, Christopher Welcome, could not have been nicer - taking daughter and her posse out in a selection of cars I had listed for her. Turns out she was shopping for me ! Love mt new car and the folks at North End Motors for their patience and professionalism.

Jenimac22

May 16, 2015

We just purchased a 2013 Hyundai Sonata from Karston and We had a great experience. Everything was explained to Us and we really felt like they worked with us as best as they could with regards to financing. I felt very comfortable with Karston. He was easy to talk to and very personable. Keith one of the managers was really great as well. Art, who dealt with the finances was very knowledgeable and extremely helpful This is the second time We have purchased a car here and although it won't be for some time, We would definitely come back. The whole process was very smooth. I didn't feel like I was being taken advantage of at all. I would 100% recommend this dealership to anyone and I'm glad I chose them!!!!! :)

Jenimac22

May 16, 2015

We just purchased a 2013 Hyundai Sonata from Karston and We had a great experience. Everything was explained to Us and we really felt like they worked with us as best as they could with regards to financing. I felt very comfortable with Karston. He was easy to talk to and very personable. Keith one of the managers was really great as well. Art, who dealt with the finances was very knowledgeable and extremely helpful This is the second time We have purchased a car here and although it won't be for some time, We would definitely come back. The whole process was very smooth. I didn't feel like I was being taken advantage of at all. I would 100% recommend this dealership to anyone and I'm glad I chose them!!!!! :)

Malibugal28

May 14, 2015

I was in a difficult situation with my new car being totaled and limited time to find a new car . Randy was extremely knowledgible and helpful, he also found the perfect car for me at a great price. I didn't feel pressured there I felt like he was there to assist me with what I was looking for and I took the car off the lot the same day. I'd never go anywhere else. Ask for RANDY!

dlviverito

May 8, 2015

From the minute I walked in to the minute I left, I was welcomed by friendly and knowledgable staff. I bought a 2012 Audit A4 back in February and I couldn't be happier. There was no need to haggle with the price since it was the best price in the area for the age and mileage of the car. In addition, when there was a minor issue with the car, it was taken car of immediately. North End Motors was recommended to me by someone who gets his car serviced at the Canton location on a regular basis. Needless to say, I am taking his lead and going there in the future as well. North End Motors really is THE only place to buy a car. Happy shopping...

ssousa

May 7, 2015

I would definitely without a doubt recommend this dealership to any and everybody!!! They help and support you through the entire process till your satisfied.

cassie1031

Apr 21, 2015

I walked into the door at North End Motors as a first time car buyer afraid to be taken advantage of but that surely wasn't the case. The front desk staff was very friendly and introduced me to Corey. Corey is a very personable sales man that will try his hardest to find that care that is right for you and your needs. I decided on a Honda Fit with low miles and the process was quick and easy.

cassie1031

Apr 21, 2015

I walked into the door at North End Motors as a first time car buyer afraid to be taken advantage of but that surely wasn't the case. The front desk staff was very friendly and introduced me to Corey. Corey is a very personable sales man that will try his hardest to find that care that is right for you and your needs. I decided on a Honda Fit with low miles and the process was quick and easy.

celder99

Apr 13, 2015

If you do y our research and end up at North End Motors in Canton you will be treated very well and get a good deal

Bonnie

Apr 8, 2015

Saleswoman KIM BAILEY is WONDERFUL! From the moment I walked in there, North End Motors treated me with KID GLOVES! I am a first time car buyer, and I was nervous about making such a big purchase, to say the least. Kim sat me down, made me feel at ease, and helped me through the searching and buying process. Never pressured me, ever. We tried out a few cars, but the 2012 Kia Soul they had for sale just SANG to me! I had seen it on their website, and a webmaster for NEM chatted with me right away a few nights before - amazing how they had someone monitoring the web even through to the wee hours of the morning - who knew? I had had a few cars in mind and she patiently let me test drive all of them. When I decided to get the SOUL she was so happy for me; she courteously introduced me the Sadia, the finance manager. Sadia went over EVERYTHING with me and never rushed. She explained the numbers to me clearly and distinctly, and never talked down to me or intimidated me with finance jargon. Great affordable extended warranty plans. The papers passed smoothly and I was able to finance with a really great local bank. Never once was I pressured to "put money down" as most dealers do. I did put some money down enough to get a decent car payment every month, and they were able to work with my tight budget. Phil, Kim's Manager and Lou, the Sales Manager, also helped me break down the numbers and made me feel welcome in every possible way. I had to go back a few times during the buying process and EVERY SINGLE TIME they made me feel like a member of the family. Kim has a GREAT personality and, while being extremely professional and courteous, she also handled me with respect and gratitude. She is an ASSET to this organization, and speaks for the organization in general. Kudos also to Hereida Gonzalez in the Service department for ironing out last minute car issues, which really weren't a big deal in the first place...and talk about DEAL...I drove out of there with a gently used well-maintained pristine condition Kia Soul for under $12,000! Their low prices and wide selections are the best around! If I could give Kim and North End six stars, I would. And for a small fee, free oil changes for life! Thank you North End Motors for a pleasurable buying experience! - BONNIE M

Jessiedc4

Apr 5, 2015

Went in there and they treated me as if I were right at home! At first I was nervous because I know some dealers can seem to be so great, but then you get a terrible deal. So far I have had my Mazda for 3 months and everything has been great. Rob was my salesman and he made sure I got the right car for my comfort. It wasn't just about making commission. I felt he truly cared about me getting what was best for me.

Protective Father

Apr 2, 2015

I brought my daughter's car to North End for the first time in the winter of 2014. While she normally has her own basic maintenance done, oil changes, etc., I wanted her fan belt to be checked as well as her miles were up there. I worked with Rob who was extremely helpful and understood my reasoning for bringing the car in. Not only did she need oil and a new belt, but she also needed some other minor repairs that she would not have thought to check. He also noticed she had a head light out, and head that fixed. It was all done in the same day, he kept me updated, and the price he quoted was what I paid (except when he called about the headlight which the new quoted price was the final price). There were no surprises or crazy fees or taxes, and my daughter's car drives like a new car with no miles. They will absolutely be my service provider of choice, and we look forward to working with Rob again for our whole family's needs.

Protective Father

Apr 2, 2015

I brought my daughter's car to North End for the first time in the winter of 2014. While she normally has her own basic maintenance done, oil changes, etc., I wanted her fan belt to be checked as well since her miles were up there. I worked with Rob who was extremely helpful and understood my reasoning for bringing the car in. Not only did she need oil and a new belt, but she also needed some other minor repairs that she would not have thought to check. He also noticed she had a head light out, and had that fixed. It was all done in the same day, he kept me updated, and the price he quoted was what I paid (except when he called about the headlight which the new quoted price was the final price-but it wasn't done without my permission). There were no surprises or crazy fees or taxes, and my daughter's car drives like a new car with no miles. They will absolutely be my service provider of choice, and we look forward to working with Rob again for our whole family's needs.

sarak

Mar 21, 2015

Chris Welcome and Morgan McNeely were fantastic to work with. They made sure that our needs were met and they did not try to pressure us into purchasing anything that we did not want to buy.I would highly recommend them

elreymomo

Mar 11, 2015

Mr. Welcome took me out for a test drive of the 2011 335i for which I was trying not to show too much enthusiasm. But with a great price, mint condition, and low mileage, I knew this was the car for me. So while I took a bit of a hit on my Honda trade-in, I've purchased a fantastic ride. The process was pretty straightforward, although there was a bit of waiting around when I first got there (I do admit I was 30 mins. late). Seems Christopher had difficulty locating the car in the lot - a testament to this dealership's large inventory.

elreymomo

Mar 10, 2015

Mr. Welcome took me out for a test drive of the 2011 335i for which I was trying not to show too much enthusiasm. But with a great price, mint condition, and low mileage, I knew this was the car for me. So while I took a bit of a hit on my Honda trade-in, I've purchased a fantastic ride. The process was pretty straightforward, although there was a bit of waiting around when I first got there (I do admit I was 30 mins. late). Seems Christopher had difficulty locating the car in the lot - a testament to this dealership's large inventory.

Gabe

Mar 7, 2015

I recently purchased a 2011 Lexus ES350 from this dealership. Not only am I in love with the car, the staff here took really good care of me and their customer service is top notch. My salesman Chris Welcome is excellent and would recommend him to any future buyers. You cannot go wrong by purchasing a vehicle at this dealership.

beesweet79

Mar 7, 2015

The online inventory was great and helped move the process along. I sat with Chris and talked about what I was interested in and he was more than happy to assist me in my purchase. Patrick was also great and he wanted to make sure all my needs were taken care of quickly with the least amount of trips to the dealership making things very convenient. I would definitely recommend this dealership and buy here again. The staff was eager to please and knowledgeable, happy with my new VW.

gabe43625

Mar 7, 2015

I recently purchased a 2011 Lexus ES350 from this dealership. Not only am I in love with the car, the staff here took really good care of me and their customer service is top notch. My salesman Chris Welcome is excellent and would recommend him to any future buyers. You cannot go wrong by purchasing a vehicle at this dealership.

One Happy Customer

Mar 1, 2015

Very professional and courteous. Especially the manager Patrick. He went above and beyond our expectations! I would definitely recommend this dealership!

Susan

Mar 1, 2015

I purchased a Nissan Rogue from North End Motors several weeks ago and am very pleased with the car! I visited 3 other car dealerships looking for a used car with low miles and every bell and whistle possible , and at the best price. I had been looking for quite some time both online and by visiting dealerships. I wanted a small SUV with good gas mileage and AWD to make it through the New England winters. I was very particular about what I was looking for and selected the cars online prior to going to the dealership. I had one exhausting experience at another dealership and 3 positive experiences. North End Motors was very positive. Corey Gray was my sales rep and I found him very accommodating. He listened to all my needs and provided helpful information. I enjoyed my experience with him. I told him the cars I wanted to see (I was interested in the Rogue, a Ford Escape and a Cooper Countryman). After a short wait, I test drove the Rogue and the Escape. Both were clean and in great condition in spite of terrible weather we were having. The Cooper had too may miles for my liking. The price of the Rogue was too good to pass up and it offered more features that the others. It was the best price around so I put a deposit on it right away and picked it up a few days later. I recommend the dealership and ask for Corey. I felt no pressure and would buy again! Hope this helps! Susan

Susan

Mar 1, 2015

I purchased a Nissan Rogue from North End Motors several weeks ago and am very pleased with the car! I visited 3 other car dealerships looking for a used car with low miles and every bell and whistle possible , and at the best price. I had been looking for quite some time both online and by visiting dealerships. I wanted a small SUV with good gas mileage and AWD to make it through the New England winters. I was very particular about what I was looking for and selected the cars online prior to going to the dealership. I had one exhausting experience at another dealership and 3 positive experiences. North End Motors was very positive. Corey Gray was my sales rep and I found him very accommodating. He listened to all my needs and provided helpful information. I enjoyed my experience with him. I told him the cars I wanted to see (I was interested in the Rogue, a Ford Escape and a Cooper Countryman). After a short wait, I test drove the Rogue and the Escape. Both were clean and in great condition in spite of terrible weather we were having. The Cooper had too may miles for my liking. The price of the Rogue was too good to pass up and it offered more features that the others. It was the best price around so I put a deposit on it right away and picked it up a few days later. I recommend the dealership and ask for Corey. I felt no pressure and would buy again! Hope this helps!Susan

jenvecchiarelli23

Feb 18, 2015

TERRIBLE!!!!!! ZERO STARS! I found a car that I liked online, emailed to confirm that they still had the car for sale, got a quick response that YES they still had the car. This was at 9am, made an appt for 12pm the same day to see the car. So we drove the 45 minutes to the "dealership" to see the car. Upon entering the dealership we asked for whom we were told to ask for, he passed us onto someone else - this person had no idea that we had an appt, were here to see a specific car, and definitely didn't have the car ready to be seen as requested. Once the salesman located me in their computer, and found the car that we were looking for; we were told that the car was SOLD!!!!!!!!!! And not just this morning, seems as though it was sold days ago. The worst part was that it seemed that none of the employees were even surprised that this was happening - or that we were furious. We complained to the manager on the way out, and he did apologize, and offer to look for a different car for us, BUT this seemed like such ordinary practice we left. TERRIBLE - will never go back, will tell everyone that we know! STAY AWAY from North End Motors - they wasted over 2hrs of our time, a 45 min drive with a toddler. Shame on them!!!

LW

Feb 16, 2015

Chris Welcome was great! The buying process took a little longer than expected or what I was prepared for but everything that was promised eventually occurred and overall I'm happy with my new vehicle!

Love W

Feb 16, 2015

Chris Welcome was great! The buying process took a little longer than expected or what I was prepared for but everything that was promised eventually occurred and overall I'm happy with my new vehicle!

Lauren C

Feb 4, 2015

I was in a bind and needed a car asap. I had just lost my car in horrible accident two days prior to walking in. Corey was knowledgeable, helpful, and attentive. He got me through the process quickly and easily. All of the empIoyees i encountered were very thoughtful.

Johnny123098

Jan 26, 2015

What a really great dealership to deal with, I went to about a dozen places that were real pushy and didn't listen to what I wanted or my situation, my last stop which should have been my first was north end motors in canton, the salesman Patrick was a real down to earth guy and walked me through the whole process with no pressure, worked with me on price, and answered all my questions honestly, and got new to the truck I wanted smoothly and affordably

Arp11mindy

Jan 26, 2015

We just bought a used car from North End Motors. Ryan Ploof was our salesman, and went the extra mile to take care of us. I would definitely recommend North End Motors for your nex car purchase. I don't know about the other salesman but I would deal with Ryan anytime. He was a true gentleman.

Alicia

Jan 24, 2015

I am very happy with the experience I had at a North End Motors (Brockton branch). I wasn't sure what I wanted at first, but Parod and Mario were more than happy to let me test drive numerous vehicles. I was concerned about financing due to my credit and lack of co-signer, but Mario went above and beyond to not only get the car I wanted financed, but at the price I wanted. I will definitely be back in the future and will be sending friends & family Mario's way.

Aliciastoveland

Jan 24, 2015

I am very happy with the experience I had at a North End Motors (Brockton branch). I wasn't sure what I wanted at first, but Parod and Mario were more than happy to let me test drive numerous vehicles. I was concerned about financing due to my credit and lack of co-signer, but Mario went above and beyond to not only get the car I wanted financed, but at the price I wanted. I will definitely be back in the future and will be sending friends & family Mario's way.

talktorob

Jan 14, 2015

Let me preface my review by stating that this was my first visit to a car dealership and my first car purchase! I was not sure what to expect when we entered North End Motors. Any concerns/hesitations were quickly allayed upon meeting our sales rep, Corey Gray. My girlfriend and I had decided upon a certain car model, though I initially had no intention of purchasing the vehicle on this first visit. Corey was knowledgeable of the pricing aspect of the vehicle when compared to other dealerships and the additional perks that we could choose from, and also patient while answering all of our questions as potential first-time buyers. We both test drove the vehicle and were pleasantly satisfied. Corey provided several financing options and we could not pass on the price quoted. We were reassured throughout the process of the quality and service that North End Motors would provide thru the lifetime of our ownership of the vehicle. Ultimately, we are happy to have come to North End Motors and greeted by Corey and his warm persona. We look forward to continuing our relationship with North End Motors and will certainly recommend this car dealership to all of our friends.

cjean

Jan 13, 2015

This was my first time purchasing a car and North End made it a great experience. I had browsed the site beforehand and had an idea of what I wanted to look at. As a first time car buyer I was not sure what to expect. But the entire process of test driving a few cars and checking financing took less than two hours. At the end of the day I was happy with the car, the price and the service. Patrick Madden and Philip Chancey were especially helpful by keeping me in the loop with what to expect. I would definitely recommend North End to anyone looking to purchase a car.

cjean

Jan 13, 2015

This was my first time purchasing a car and North End made it a great experience. I had browsed the site beforehand and had an idea of what I wanted to look at. As a first time car buyer I was not sure what to expect. But the entire process of test driving a few cars and checking financing took less than two hours. At the end of the day I was happy with the car, the price and the service. Patrick Madden and Philip Chancey were especially helpful by keeping me in the loop with what to expect. I would definitely recommend North End to anyone looking to purchase a car.

fedoramcmillan

Jan 13, 2015

This is the first car dealership that I've ever been to. I was expecting to he bombarded with sales pitches and with someone trying to sell me the most expensive car on the lot. That is not what happened AT ALL. I was met by a very kind and charismatic sales rep named Corey. He made sure that all of my needs were met and that I was well informed on the car that I was looking to purchase. He allowed me to go on several test drives and ensured that I was completely happy with my decision. I had NO intentions on purchasing a car that day, but with the awesome price and service that I received, I couldn't pass it up! I will definitely be back for any future automotive needs. North End Motors is exceptional!

NMac

Jan 7, 2015

Worked with Ryan Ploof to purchase my car on New Year's day. Service was great. Ryan met us at the door and quickly brought the car out that we wanted to see. We were impressed with how knowledgeable he was about the car. Coming to an agreement was quick and financing was a breeze as well. The whole experience from test drive to financing took about an hour and a half. I would recommend North End and Ryan to anyone.

Linda N.

Jan 6, 2015

Ryan Ploof was a gentleman who went the extra mile to make buying my car a great experience! Great deal. Great car! Great Experience! The car was pristine and had a great price! Ryan personally filled the gas tank for me when I picked it up and took it back to service to ensure a small scratch on the bottom of the front bumper was buffed out before I took it home. He even called after the sale to make sure I was happy with the car and the deal. And he makes Great Coffee! It was a good deal, a great price and they arranged an even better interest rate than I was expecting on the financing! I will definately be sending my friends to North End Motors and telling them to ask for Ryan, because he made the whole experience a very good one and me a VERY happy customer!

nmac

Jan 6, 2015

Worked with Ryan Ploof to purchase my car on New Year's day. Service was great. Ryan met us at the door and quickly brought the car out that we wanted to see. We were impressed with how knowledgeable he was about the car. Coming to an agreement was quick and financing was a breeze as well. The whole experience from test drive to financing took about an hour and a half. I would recommend North End and Ryan to anyone.

TomatoLady

Jan 6, 2015

Ryan Ploof was a gentleman who went the extra mile to make buying my car a great experience! Great deal. Great car! Great Experience! The car was pristine and had a great price! Ryan personally filled the gas tank for me when I picked it up and took it back to service to ensure a small scratch on the bottom of the front bumper was buffed out before I took it home. He even called after the sale to make sure I was happy with the car and the deal. And he makes Great Coffee! It was a good deal, a great price and they arranged an even better interest rate than I was expecting on the financing! I will definately be sending my friends to North End Motors and telling them to ask for Ryan, because he made the whole experience a very good one and me a VERY happy customer!

rgp

Jan 2, 2015

Bernie and the whole staff were genuine and pleasant to deal with while buying my car. It was fast both during the sale and corresponding paperwork. Thnx to everyone, see you next time around.

Catalin

Dec 31, 2014

We found the car online & scheduled an appointment right away. When we arrived, Rob greeted us and soon we're in the car for a test drive. Rob was very helpful in providing more details about the recent car maintenance. He also sped up the paperwork process. Overall, we were very satisfied with his knowledge, professionalism and friendly manners. We'll definitely recommend Rob and this dealership to all our friends.

Catalin

Dec 31, 2014

We found the car online & scheduled an appointment right away. When we arrived, Rob greeted us and soon we're in the car for a test drive. Rob was very helpful in providing more details about the recent car maintenance.He also sped up the paperwork process. Overall, we were very satisfied with his knowledge, professionalism and friendly manners. We'll definitely recommend Rob and this dealership to all our friends.

cagooding

Dec 30, 2014

I found the car I was looking for online so when I showed up at North End Motors I knew exactly which one I wanted to test drive. I really liked the car, the staff was accommodating and friendly, and they were great to work with. Overall great experience

Randall Houck

Dec 27, 2014

Naturally I was a little leery when it came time to buy a car again. My experience with North End Motors was, however, a pleasant surprise. Corey Gray was extremely helpful and showed a real interest in what I wanted. The result --- I got the car I wanted at the price that was right for me. Missy was also very helpful in the finance end of things. Thank you North End and Corey for a great car buying experience, and I would recommend them in a heart beat. Randall Houck

Randall Houck

Dec 27, 2014

Naturally I was a little leery when it came time to buy a car again. My experience with North End Motors was, however, a pleasant surprise. Corey Gray was extremely helpful and showed a real interest in what I wanted. The result --- I got the car I wanted at the price that was right for me. Missy was also very helpful in the finance end of things. Thank you North End and Corey for a great car buying experience, and I would recommend them in a heart beat.Randall Houck

JAD

Dec 26, 2014

North End motors was perfect for us. Not only did we find a car that far exceeded our expectations, but we found it at a price that we quite frankly unbelievable. We were given ample to look the car over in the smallest detail - which seemed appropriate given the price. We decided it was the car for us and were very well cared for. Our sales rep and the Sales Manager were exceptionally reliable and helpful in getting everything we needed in order, especially given the time crunch we were under! They took care of all our concerns before the car drove off the lot and threw in some amazing deals to go with the car; which helps on a college budget. Overall I would recommend them to anyone, the service was exceptional and never once did we feel pressured or pushed towards making a purchase.

Mmorrissey

Dec 26, 2014

My husband and I went in to look at a vehical and were happy with it and decided to purchase. Rob was very friendly and there was no pressure. He went the extra mile to follow-up on a question about the sunroof and followed-up with a call the day after we picked up the car to make sure everthing was satisfactory and to see if there were any questions or concerns.

techdreamer

Dec 26, 2014

I live in Canton and needed to help a friend buy a car. I have become the go to guy for my family and friends to help buy used and new cars. After going in to look at a model that didn't fit our needs they asked me what I was looking for. After waiting a day they found exactly what we were looking for and even allowed us to upgrade the tires with a minimum charge. Not only was this car experience the quickest I have ever had but it was the most pleasant car buying experience. Ryan Ploof was patient and quick to help us. I highly recommend this used car dealer and Ryan!

JAD

Dec 26, 2014

North End motors was perfect for us. Not only did we find a car that far exceeded our expectations, but we found it at a price that we quite frankly unbelievable. We were given ample to look the car over in the smallest detail - which seemed appropriate given the price. We decided it was the car for us and were very well cared for. Our sales rep and the Sales Manager were exceptionally reliable and helpful in getting everything we needed in order, especially given the time crunch we were under! They took care of all our concerns before the car drove off the lot and threw in some amazing deals to go with the car; which helps on a college budget. Overall I would recommend them to anyone, the service was exceptional and never once did we feel pressured or pushed towards making a purchase.

Bfletcher6382

Dec 26, 2014

I came to North End Motors with Hopes and Expectations of Getting what I wanted..Not only did I Achieve that, But I also received so much more. North End motors went over and beyond to get me in The car I desired..And although they were Professional with every action, time was found to toss around a few Smiles and Laughs. From the Test Drive to Paperwork to Purchase, Kim Bailey was nothing less than Perfect...Witty, Respectful and if i may add Quite the Lady of Charm...Made me comfortable to know that it wasnt about getting a sale versus satisfying my Auto Desires...Awesome Experience for me...North End Motors will Definitely be my "Home" for Auto Sales...Thank You Soooooo much...

Shelley

Dec 24, 2014

I needed a new vehicle and Rob made sure he got me in the car I wanted at a monthly rate I could afford. AMAZING customer service!!! Everyone says hello and is warm and friendly. I was more than happy with my experience here. I didn't feel pressured or cheated. And Rob is a car encyclopedia so that helped too!!! LOVED IT!!! THANK YOU NORTH END MOTORS!!!

monk

Dec 24, 2014

I was looking for a car for almost 2 weeks till I walked into north end on a Saturday afternoon and walked out owning a new vehicle and completely satisfied with the help and service I received Rob made me feel comfortable and answered all my questions . He even delivered my car to my house the day it was ready how bout that. great experience would recommend the dealership to anyone ,

Shelly

Dec 24, 2014

I needed a new vehicle and Rob made sure he got me in the car I wanted at a monthly rate I could afford. AMAZING customer service!!! Everyone says hello and is warm and friendly. I was more than happy with my experience here. I didn't feel pressured or cheated. And Rob is a car encyclopedia so that helped too!!! LOVED IT!!! THANK YOU NORTH END MOTORS!!!

Tim

Dec 23, 2014

This dealer had very competitive pricing in all my preliminary searches. When I arrived at the dealership, the internet price matched the sticker on the window. ( I have had other dealers try to tell me the internet price didn't apply at the dealership!) Patrick Madden was my sales rep and was patient as we test drove a number of cars until I found one I liked. The Sales Manager, Philip, also was very knowledgeable with cars, even specialty cars such as the Chevy Volt. I was a little put out upon picking up my car that they did not provide the key fob / remote. But after explaining that it is 2014, and asking how is a car sold without one, the team was able to produce one a few days later. This is a good example of good customer service, and follow through in my mind. In addition, I completely screwed up the registration process by forgetting to renew my old registration. Again, Patrick was patient, and met me at the registry to straighten it all out. After a few weeks, the car is running well, and I am very pleased. Given the strong follow through after the sale to make sure I was happy, and the competitive pricing, I would recommend North End Motors. Ask for Patrick!

coxsee12

Dec 23, 2014

I will recommend anyone to purchase motor vehicle from this dealership. Shayne is a great sale man, he is very friendly and respectful/knows his job.

bryguy24

Dec 22, 2014

I recently purchased a Nissan Maxima from Walter at North End Motors. After researching what I wanted, it was clear that North End had the best prices on low mileage cars when compared to the same make and model at other Boston-area dealerships.The test drive and negotiation were a piece of cake with Wally (Walter) and it made my purchasing decision easy. I'm very happy with the car, and would be glad to buy a car with Wally again.

Tetheredxcx

Dec 20, 2014

Patrick's professionalism and dedication to customer service made him an indispensable asset during this process. Following my recent experience, I would recommend this dealership to anyone considering a used automobile.

rrene15

Dec 19, 2014

When I went to North End I already knew the car I wanted. I dealt with Rob and he made sure I was getting a great deal. He did not pressure me or have any of the characteristics you hear about typical car salesmen. He let me understand what I was walking into and the way I can save the most money. Rob was great, I would recommend that anybody that walks into North End Motors to please ask for him and you will not be disappointed. Looking forward to working with them in all my future car purchases.

Ralph R.

Dec 19, 2014

I just bought a car there on Friday 12/12/14 and knew the car I wanted. I dealt with Rob and he made me feel real comfortable with my purchase. He did not pressure me into anything and he did what he could to make sure I was getting the best deal possible. When you go there ask for Rob!! He will treat you with the utmost respect and empathy. I appreciate everything they did in allowing me to make this purchase and the whole process took about 4 days due to the weekend. I would definitely recommend anybody that is interested in buying a vehicle to make North End there number one choice.

Danjsloan

Dec 19, 2014

Great customer service, great experience. Went above and beyond any dealership I've been to. Would definitely buy from here again. And will refer any and all to this great dealership.

Ralph

Dec 18, 2014

I just bought a car on 12/12/13 and I dealt with Rob. He was great in making me feel comfortable in my purchase! He was not pushy and gave me time to make a decision. One of thebest dealerships I have ever visited. When you go there ask for Rob!!

brian220

Dec 12, 2014

I had been here twice before without buying (found what I was looking for elsewhere), but each time I was treated with respect. The third time, I went as a co-signer for a family member. My mother had always used cash all her life and never created a credit history.We went in considering an SUV and spoke to Mr. Welcome. The gentleman was very friendly and helpful when I came listening to her concerns and her credit issues. He suggested she take a look at a 2012 Chrysler 200 as an alternative option to an SUV. After a test drive, she fell in love with the car and the process began. I expected extra legwork due to my mother's lack of a credit history, but 'lost' paperwork and additional paperwork required multiple trips back to the dealership. Three weeks later, she finally drove off the lot with her new car.PROS:- Christopher Welcome was extremely helpful, friendly, and knowledgeable - Price seemed fair under the circumstances- Car seems (as of 3 months after purchase) to be solidCONS:- Multiple trips to the dealership to redo/submit paperwork - Conflicting stories explaining the delay of delivery- Pressure to write a glowing review began before the delivery of the car- Seemingly no communication within the dealership as to what was needed or expected

Yahoo21

Dec 12, 2014

company handled appropriately and had a good experience with a great sales man. would recommend. Car was at good price. Best part of experience was salesman.

FOXY ROXY

Dec 11, 2014

I gotta say, i am not easy to handle when it comes to what i want. They were very patient with me and were very respectful. They got me into a car that i didn't originally want but the car is JUST AS beautiful. The car i went for was over my budget and the convinced me to go for one that would fit my needs. Every car i test drove was beautiful inside and out. Highly professional. I would reccomend then to all my family and friends. the salesmen that handle the sales on my part were Shane and Mike (manager) THANKS GUYS!! i'm loving my new car

j.poirier07

Dec 10, 2014

Our sales person, Shayne Tate, was very easy to work with, as was the manager. The entire experience was good. I had previously gone to several other dealerships first and was soured by the time I got to North End Motors; however, I was pleasantly surprised at how easy and laid back the atmosphere was which made the process much less stressful.I would absolutely come back again and would recommend it to friends and family.

kkmemo357

Dec 7, 2014

The prices are very reasonable for good cars. Corey put in an honest effort into finding the right car for me. He spent time with me to go over every detail and make it work. Very personable and easy to talk to.

Kdoherty

Dec 7, 2014

The prices are very reasonable for good cars. The salesman that worked with me Corey Gray put in an honest effort into finding the right car for me. He spent time with me to go over every detail and make it work. Very personable and easy to talk to.

LDeezy

Dec 7, 2014

They go the distance to get what you are look for.. They understand your expection.. Shout out to Terrell Wooton!!!. His work is unbelieveable and goes all out for his customers...

Bigboi

Dec 7, 2014

I bought the car from Pat, he kept his words. I was happy with him, but it's a long process with few confusions. The finance lady ran my credits 5 times, ruined the credit score without my approval.

Antwan

Dec 6, 2014

Pretty Satisfied with my purchase at North End Motors in Canton, MA. All the services reps were pretty friendly and reasonable to work with. Overall experience was pretty good. I would definitely recommend this dealership to other friends and family.

Antwan S

Dec 5, 2014

In November, 2014, I visited North End Motors looking for an Acura MDX. After searching the web for a few months, I was able to find one at this dealership. My customer Service Rep, Shanye did a good job at not just trying to land a deal but made me feel more comfortable with purchasing the vehicle without added pressure.Overall, all customer service people were friendly laid back and knowledgeable. There were many vehicles to choose from and I was reasonably satisfied with my purchase at this dealership.Thanks,Antwan

Ashley B

Dec 3, 2014

Long story short, I was in need of a car asap, not only was the dealership overall as a whole excellent with customer service and quality, but the two gentleman that I worked with were well above average. To start Corey Gray helped me with all my questions and kept the conversation flowing with some jokes in between I was there for a total of 6 hours and honestly I would do it again if i was able to work with him. This was my first car buying experience and honestly a new college graduate not making much I didnt have much confidence that I would come out a winner with a car, but low and behold not only did I get a car but an even better car than I was going for at an amazing rate!! The other gentleman Philip Chancey came in to check on me and the status of everything the entire time I was there, he reassured me that everything was going to work out and go great for me and it sure enough did and then some! overall I commend these men as well as the other sales reps I was lucky to meet that day. I have told all my family and close friends about you all so keep up the good work and thank you for making this possible for me!!! your helping me move mountains and giving me hope that there are good people out there who honestly care about their customers!! Thank you!!

ambowen422

Dec 2, 2014

Long story short, I was in need of a car asap, not only was the dealership overall as a whole excellent with customer service and quality, but the two gentleman that I worked with were well above average. To start Corey Gray helped me with all my questions and kept the conversation flowing with some jokes in between I was there for a total of 6 hours and honestly I would do it again if i was able to work with him. This was my first car buying experience and honestly a new college graduate not making much I didnt have much confidence that I would come out a winner with a car, but low and behold not only did I get a car but an even better car than I was going for at an amazing rate!! The other gentleman Philip Chancey came in to check on me and the status of everything the entire time I was there, he reassured me that everything was going to work out and go great for me and it sure enough did and then some! overall I commend these men as well as the other sales reps I was lucky to meet that day. I have told all my family and close friends about you all so keep up the good work and thank you for making this possible for me!!! your helping me move mountains and giving me hope that there are good people out there who honestly care about their customers!! Thank you!!

saw3778

Dec 1, 2014

I recently purchased a car from North End Motors. I found them to be approachable, knowledgeable, and worked with us on our trade. We did not test drive the honda pilot on the highway, and discovered it needed new tires. North End Motors put a full set of new tires on our new pilot. We appreciate that they took car of us and made sure that my honda pilot was in the best possible condition.

saw3778

Dec 1, 2014

I recently purchased a car from North End Motors. I found them to be approachable, knowledgeable, and worked with us on our trade. We did not test drive the honda pilot on the highway, and discovered it needed new tires. North End Motors put a full set of new tires on our new pilot. We appreciate that they took car of us and made sure that my honda pilot was in the best possible condition.

samanthalee619

Nov 30, 2014

I recently purchased a car from North End Motors, my over all experience was amazing. I had a few questions before I went in so I called and talked to Jessica and she gave my all of the information I needed. Carlos was my sales person and he was great. He really put my mind at ease, he knew exactly which car I needed and made sure I got a good deal. He even stayed late one day to make sure I got my car. He is really dedicated to his clients. I would absolutely recommend Carlos from North End Motors to everyone.

Shamiraelijah25

Nov 29, 2014

This dealer is a great place to. Buy any use car I strongly recommend anyone to go there to see those people know how to take of customer my experience I bought a 2011 honda pilot they take care of my car at any time I went to the shop with no appointment Let give them a big applause.The salesman is fantastic a tasteful to talk to . He is genius. My name is. Izalle gilot Live in north easton

msj1234

Nov 27, 2014

We had a wonderful experience working with Rob and the rest of the staff at North End Motors. We weren't sure what we wanted at first, so Rob went through a lot of options for us before we found exactly what we wanted. He was patient as well as professional throughout our experience. We are so full of gratitude towards the finance department too. Sadia was thorough and patient as she explained the many options availbe to us. We thought we would have trouble getting the financing we needed, but in the end it all worked out.! We HIGHLY Recommend this dealership. If you go, be sure to ask for Rob, he is the man.

Ms.J

Nov 27, 2014

We had a wonderful experience working with Rob and the rest of the staff at North End Motors. We weren't sure what we wanted at first, so Rob went through a lot of options for us before we found exactly what we wanted. He was patient as well as professional throughout our experience. We are so full of gratitude towards the finance department too. Sadia was thorough and patient as she explained the many options availbe to us. We thought we would have trouble getting the financing we needed, but in the end it all worked out.! We HIGHLY Recommend this dealership. If you go, be sure to ask for Rob, he is the man.

SublimeGTP

Nov 25, 2014

This is the second vehicle that I have bought at North End. The staff is friendly and do not pressure you. Rob Levasseur was our salesperson and he was great. He listened to what I was looking for in a vehicle and found some great choices to test drive. When I was undecided on whether or not to buy, he didn't pressure me and was more than accommodating with multiple test drives. He literally spent the entire day with us. I have looked around at other vehicles and the prices do not compare to North End. I recommend you check them out if you are in the market for a new vehicle. Ask for Rob Levasseur. He is the guy you want to deal with.

JackieT

Nov 24, 2014

I walked into the dealership not knowing what I wanted. Ryan Ploof guided me through the inventory and found a car within my budget. He was very patient and helpful every step of the way.

Stoland

Nov 24, 2014

Ryan Ploof was a great sales representative. He found a vehicle that was exactly what I wanted for the right price. I would most definitely go back to this dealership when I need a new car and I highly recommended him to family and friends. In my opinion, I got a great vehicle for a great price with excellent customer service.

Karen Stankevicius

Nov 24, 2014

This is the second vehicle that I have bought at North End. The staff is friendly and do not pressure you. Rob Levasseur was our salesperson and he was great. He listened to what I was looking for in a vehicle and found some great choices to test drive. When I was undecided on whether or not to buy, he didn't pressure me and was more than accommodating with multiple test drives. He literally spent the entire day with us. I have looked around at other vehicles and the prices do not compare to North End. I recommend you check them out if you are in the market for a new vehicle. Ask for Rob Levasseur. He is the guy you want to deal with.

jacharri

Nov 23, 2014

Corey was very helpful and listened to what I was looking. He was available and helpful when I called with questions. He followed up with me to make sure that I was happy with my purchase.

Pigsfly

Nov 22, 2014

Our dealer Rob Levasseur was great , he helped my husband and I find the perfect car , we were very pleased with the whole experience, we would recommend North End to our friends .

molly erin

Nov 22, 2014

Today I was in,and I can't describe how fantastic my experience was!I bought a 2012 Chevy sonic,and I am in love with it!as soon as we Pulled into the lot I was approached and greeted by Carlos,who ended up selling me the car.he was very approachable and professional!as soon as I mentioned the car I was looking for he knew exactly which one I was taking about,and brought us into the dealership,and got us out of the cold!once inside he ran the car and licenses and we went on our test ride!after the test drive, he was able to sort through finicals rather quickly,and while waiting for responses from the bank we had multiple conversations. everyone at the dealership was extremely friendly and made sure to make sure we comfortable!overall the effort made my Carlos and well as Philip and the financial department was amazing!I will surely recommend them to many, and I appreciate them helping to make my first car purchase as easy as possible! Great laughs were had by all through out the day,while at the same time being very professional and personable! Thank you north end motors!!

Jose A Correia

Nov 21, 2014

I am very happy how everything worked out.Rob was great helping me out.My daughter bought car from there before she is very happy.i would tell anyone to go there.Rob was very knowledgeable and experienced salesman. thanks Rob Jose A Correia

Martin

Nov 21, 2014

After looking at various online sites for a mid-size sedan that would fit two car seats, my wife and I decided to make the trip to North End Motors based on customer reviews and pricing. They did not disappoint! Despite the fact that the car we came to look at had been sold the day before our appointment, the staff, particularly Ryan Ploof, was attentive to our needs and found several cars to look at. After hearing our financial concerns, Ryan picked out the perfect car for us to look at and delivered on the price we were looking for. No pushy sales tactics, no false promises. Just direct, great sales work! A pleasure to do business with and I will definitely be recommending this dealership and Ryan to my friends and family with used car needs!

mcraven1

Nov 21, 2014

After looking at various online sites for a mid-size sedan that would fit two car seats, my wife and I decided to make the trip to North End Motors based on customer reviews and pricing. They did not disappoint! Despite the fact that the car we came to look at had been sold the day before our appointment, the staff, particularly Ryan Ploof, was attentive to our needs and found several cars to look at. After hearing our financial concerns, Ryan picked out the perfect car for us to look at and delivered on the price we were looking for. No pushy sales tactics, no false promises. Just direct, great sales work! A pleasure to do business with and I will definitely be recommending this dealership and Ryan to my friends and family with used car needs!

Molly88

Nov 21, 2014

I had an excellent experience buying a car at North End Motors last week! My sales representative, Ryan Ploof, was very knowledgeable and experienced. He helped me find the right car at the right price and made the process so easy and efficient! I would recommend this place to anyone!

Salvation12345

Nov 20, 2014

I would like to take this time and thank John Fernandes at the North End Motors on North Main Street in Brockton, Ma. I would pass by the dealer ship everyday and finally I said I need to stop in and inquire about some vehicles that may be suitable for my family, That was best choice I made in long time. I was greeted by John and he was able to show me some vehicles that were In my price range and had what I wanted. I've had my car since September 2014 and my family and I have enjoyed every minute of it.Thankyou From Lisa

SMac7

Nov 20, 2014

This was the first time I have purchased a used car so I was not sure what to expect. I had an excellent experience working with Walter. He seemed fairly new but he was very attentive and worked with me for several hours to get to a good deal - I love the car. He was patient and I would recommend working with him for sure. I also worked with the finance expert, Missy - she was kind, patient and found me a great deal with a lender.The next day I came back to pick up my car in the mid-afternoon. Because the statewide RMV system was down, I waited 5 1/2 hours to get my car. The other sales people would stop by in the waiting room to say hello but given the time I was there, it became a joke among them all ("when do we ask you for rent?").When I finally got the car, which was suppose to be completely done, I was told to wait a little longer so they could get some gas in it...and that is what I got, a little gas. Given my patience and willingness to put up with waiting when someone could have gone to the RMV personally to sort things out, I would have AT LEAST expected a full tank of gas...it was filled exactly halfway. And given that all oil and fluids were done in their service center, I would have also expected someone to provide a $35 inspection sticker for my wait time. Also, in the light of day, a car that I paid extra for ResistAll had black marks on the interior and smudges on the door jams/near where your feet would come out of the car. I brought the car to an Infiniti dealership to get it inspected and completed the detailing. Those few things that could have been done to provide better customer service were lacking and not even a thought.I would recommend this dealership for someone not concerned with what I would consider good customer service (i.e., just picking out a car and going) BUT there is a generally pleasant team and I would recommend working with Walter & Missy.

Michelle O'Rourke

Nov 20, 2014

I can not say better things about my experience with North End Motors. Rob was is an exceptional car dealer and made the process as easy and painless as possible! Found the car that I was looking for and couldn't be more impressed with the service. This is the first car I financed on my own and it feels AWESOME!

Pro4XFan

Nov 20, 2014

I went in on a Saturday afternoon to take a look at a truck they had on the lot that I had seen online and looked like a good deal. It's about 1hr 15min drive from where I live to the dealership but I was very interested so I made the trip anyway. I'm glad I did. Carlos Alonso was my salesperson and he was very friendly and even stayed late on Saturday past closing to finish up the deal along with his manager Philip Chancey. We went back and forth a couple of times to get my payment where I needed it to be but they made it happen! There were a couple of items I noticed with the truck during the test drive that needed looking at and they fixed them up before I took the truck and I couldn't be happier. As part of the deal, I was trading in a vehicle and I forgot a couple of things that I noticed after getting back home. I called up and Carlos went out and took them out and put them in the mail back to me so I didn't have to make the drive back down to pick the items up. Very good customer service, thanks for a great experience!

Molly88

Nov 19, 2014

I had an excellent experience buying a car at North End Motors last week! My sales representative, Ryan Ploof, was very knowledgeable and experienced. He helped me find the right car at the right price and made the process so easy and efficient! I would recommend this place to anyone!

chevyk15

Nov 19, 2014

I went in on a Saturday afternoon to take a look at a truck they had on the lot that I had seen online and looked like a good deal. It's about 1hr 15min drive from where I live to the dealership but I was very interested so I made the trip anyway. I'm glad I did. Carlos Alonso was my salesperson and he was very friendly and even stayed late on Saturday past closing to finish up the deal along with his manager Philip Chancey. We went back and forth a couple of times to get my payment where I needed it to be but they made it happen!There were a couple of items I noticed with the truck during the test drive that needed looking at and they fixed them up before I took the truck and I couldn't be happier.As part of the deal, I was trading in a vehicle and I forgot a couple of things that I noticed after getting back home. I called up and Carlos went out and took them out and put them in the mail back to me so I didn't have to make the drive back down to pick the items up. Very good customer service, thanks for a great experience!

mjo517

Nov 19, 2014

I can not say better things about my experience with North End Motors. Rob was is an exceptional car dealer and made the process as easy and painless as possible! Found the car that I was looking for and couldn't be more impressed with the service. This is the first car I financed on my own and it feels AWESOME!

jean.barthelemy1

Nov 18, 2014

I had a good time buying a car at north end motors in canton. Great costumer service.Those guys are awesome. Even after the deal, they have a hold on me to make sure things going well with my new purchase. Good Job guys.

Sjm1024

Nov 18, 2014

Ryan Ploof was awesome from beginning to end. So happy!!!Mohammad the owner was so nice also. Even with bad credit I got the car I wanted. They made it work!

ytoto007

Nov 18, 2014

I went there to buy a car on one of the busiest day to buy a car. The process was seamless from setting appt on the phone to matching me with a sales person. The manager took time to make small talk with me while I was waiting which helped pass the time.My sales rep was Terrell W. He answered all my questions, understood what I wanted and helped me with the process.The finance dept and Manager Sadia was great too. After shopping around I do believe they got me the best term and rate for my financial situation than I would have gotten anywhere else. They may have just changed my perceptions of car salesmen. The sales people don't try to be overly friendly and fake. No mind games, no pressure tactics. No overselling. Friendly and professional atmosphere!Great spot to buy a car. In 15years of car shopping, this might have been the best experience so far.They have some nice cars with low miles in great condition so expect to pay top dollars. My only grip is that I would have like to get more for my trade in. oh well.

Romey_Rome14

Nov 17, 2014

Walked in knowing what I wanted, took the car for a test drive, got lost, loved the car, signed the papers, and done. Great Dealership!

Stoland

Nov 17, 2014

Ryan Ploof was a great salesman. He didn't try to sell me anything outside of my budget but still was able to find a vehicle that fit my needs. Everything went smooth and I would highly recommend him to any of my family and friends.

Thony J.

Nov 16, 2014

I went there to buy a car on one of the busiest day to buy a car. The process was seamless from setting appt on the phone to matching me with a sales person. The manager took time to make small talk with me while I was waiting which helped pass the time. My sales rep was Terrell W. He answered all my questions, understood what I wanted and helped me with the process. The finance dept and Manager was great too. After shopping around I do believe they got me the best term and rate for my financial situation than I would have gotten anywhere else. They may have just changed my perceptions of car salesmen. The sales people don't try to be overly friendly and fake. No mind games, no pressure tactics. No overselling. Friendly and professional atmosphere! Great spot to buy a car. In 15years of car shopping, this might have been the best experience so far. They have some nice cars with low miles in great condition so expect to pay top dollars. My only grip is that I would have like to get more for my trade in. oh well.

nikki381

Nov 15, 2014

I'm very happy how everything worked out. Rob was great helping me out find a good vehicle in my price range. I've bought cars from there before and would tell anyone to go there....... nikki buccini

miketarts

Nov 14, 2014

The sales rep, & the whole team made my car buying experience very enjoyable! I would highly reccomend anyone to visit this dealership! Love my Acura!

JoshAudi

Nov 13, 2014

The team at North End Motors was great with helping me get into my new A4. The car is beautiful, you can tell that they truly take pride in their work. I worked with Shayne from the sales department. He was very personable, and not extremely aggressive like most sales people. He made sure to find the car that was perfect for me. I also had the fortunate opportunity to work with the manager of the dealership Patrick. Patrick was great in getting me what I wanted. The car had worn tires on it. I pointed that out to Patrick, he with no hesitation agreed and put new tires on the car for me. They Detailed the car and then dropped it off at my apartment for me. Shayne then called me the following day to make sure everything was going well with my new car. My experience with North End Motors was awesome! I would recommend this dealership to my friends and family.

dcs5647

Nov 13, 2014

Customer service at this dealership is very good they took there time and let me decide if the car I wanted was right for me

JoshAudi

Nov 13, 2014

The team at North End Motors was great with helping me get into my new A4. The car is beautiful, you can tell that they truly take pride in their work. I worked with Shayne from the sales department. He was very personable, and not extremely aggressive like most sales people. He made sure to find the car that was perfect for me. I also had the fortunate opportunity to work with the manager of the dealership Patrick. Patrick was great in getting me what I wanted. The car had worn tires on it. I pointed that out to Patrick, he with no hesitation agreed and put new tires on the car for me. They Detailed the car and then dropped it off at my apartment for me. Shayne then called me the following day to make sure everything was going well with my new car. My experience with North End Motors was awesome! I would recommend this dealership to my friends and family.

miketarts

Nov 13, 2014

Very accommodating and friendly. Did not pressure me. They found a vehicle that was perfect for me The whole. team was great! Great overall experience. They made buying a car enjoyable!

bobbyharrison

Nov 12, 2014

SHAYNE TATE WAS A VERY GOOD SALESMAN EXPLAIN VERY WELL ABOUT VEHICLES, I WOULD RECOMMEND OTHER PEOPLE TO GO TO HIM, HE SOLD US 2 CARS IN 1 DAY.

Timely Client

Nov 11, 2014

Terrell at North End Motors took really good care of me throughout the purchasing process. I was in a hurry to purchase a car and Terrell and his management worked extremely hard to meet my deadline. Thank you Terrell and North End Motors at Canton, MA.

Greatexperience2014

Nov 11, 2014

Terrell at North End Motors took really good care of me throughout the purchasing process. I was in a hurry to purchase a car and Terrell and his management worked extremely hard to meet my deadline. Thank you Terrell and North End Motors at Canton, MA.

sistagyrl84

Nov 11, 2014

Walter Cruz took his time and was very patient with my demands. I didn't feel pressure and enjoyed his calm demeanor, honesty and integrity. He was very helpful during and after the purchase. I got the right car that I was looking for, the price was on the high side, but at the end I came out a happy and satisfied customer. I would recommend this dealership in the future.

jsearfoss91

Nov 10, 2014

Ryan made it a great experience. I didn't feel pressure and enjoyed his honesty. He was very helpful during and even after the purchase. I love my car and would definitely go back to them in the future.

satishputtaraju

Nov 10, 2014

Got the right car I was looking for, the price was a higher side, but still it is ok. Sales representative was very friendly and was able get all the requests that we put.

Vimal Pradeep

Nov 10, 2014

I had a great experience right when i walked into this dealership and till the moment i got the car. We worked with Kim to buy my Volvo S60. She was very helpful and handled the situation very well. Since this is my first car it would be a memorable one for me for a very long time. North-end motors ensured that it remained that way.No back and forth, no messing around. Thanks once again to Northend Motors and Kim for making this a wonderful experience.

Deep781

Nov 10, 2014

I had a great experience right when i walked into this dealership and till the moment i got the car. We worked with Kim to buy my Volvo S60. She was very helpful and handled the situation very well. Since this is my first car it would be a memorable one for me for a very long time. North-end motors ensured that it remained that way.No back and forth, no messing around.Thanks once again to Northend Motors and Kim for making this a wonderful experience.

TomV

Nov 9, 2014

We worked with Bernie in Canton to buy a new jeep. He was great - very knowledgable, flexible, and patient. They worked with us as much as possible to come to an agreeable price, and at no point did we feel pressured to pull the trigger. Great experience, would buy here again.

russcape

Nov 9, 2014

Excellent car buying experience. Corey listened to what I wanted and was able to find the right car at the right price. Corey was knowledgeable, honest, and courteous throughout the whole process. I would definitely recommend North End Motors to others!

tomhv

Nov 9, 2014

We worked with Bernie in Canton to buy a new jeep. He was great - very knowledgable, flexible, and patient. They worked with us as much as possible to come to an agreeable price, and at no point did we feel pressured to pull the trigger. Great experience, would buy here again.

Tony

Nov 8, 2014

Bought a vehicle, and i must say, i've never had a better experience with the staff. Quick no hassle negotiating and overall fair price for a great car. Highly recommended. They make impossible possible.

Vimal Pradeep

Nov 8, 2014

From the time i entered the dealership to the moment I got the key was seamless. The overall experience was awesome and I didn't feel pressurized anytime. I would like to thank Kim for having the patience in showing us different cars on a rainy Sunday. This is my first car and I feel happy the way it happened. Thanks once again Kim and Northend for making this memorable.

AnaB

Nov 7, 2014

Great experience with North End Motors and the sales man Rob. I would come back in the future and recommend anyone else who is in need of a new or used car. Rob was extremely helpful!

tb508

Nov 7, 2014

this was the first painless experience I've had Ina dealership. No back and forth, no messing around. Straight shooters telling it like it is and making the impossible happen.

pkm0627

Nov 6, 2014

Ryan Ploof did a great job getting my daughter what she wanted and was comfortable in for a good price. I felt good with the purchase. We felt we were in good hands the whole time. Ryan made sure all of my questions and concerns taken care of. I would highly recommend you see Ryan when looking for a car.

anab37

Nov 6, 2014

My son referred me to North End Motors because a colleague of his who had just bought a vehicle from you guy's and he had a good experience and when I got to North End Motors I was greeted by Rob Levasseur with a had shake and a smile. My experience with Rob was fantastic and would definitely would recommend anyone not only to the Dealership but to Rob himself. I am extremely impressed and happy with my new car. Thanks Rob for being honest and your time!

ktompkinsrn

Nov 5, 2014

We have not bought a new car in many years and this experience was painless. Our appointment was on time and the paperwork process moved along quickly. Our salesman Bernie was friendly and knew the answers to our questions on the spot. There was a spot on the door frame and when asked about it, he said the service department will go through the car with a fine-toothed comb. He called the next day to inform us they changed the tires "because it's not right for you to have to replace them in 10,000 miles." Sadia completed the financial end of it and we were on our way. This dealership is five stars!

A young lady with a jeep

Nov 4, 2014

I bought my vehicle in April of 2013 from this place and I chose to do all maintenance on it at this place. There is one guy in particular I always go to when I get there. His name is Heradio. If he is busy with a customer I wait because of how genuine of a guy he is. He spends time explaining to me what is wrong with my car and what my options are when it comes to paying for it. I get anxious when it comes to car trouble but he gives me time to relax and gives me the reality of the problem my car may have. He is a great guy and is extremely helpful. If you have car trouble, go talk to him!

Daron and Les

Nov 2, 2014

We visited this dealership to see and test drive a 2013 Toyota Camry XLE. We met a salesman, Ryan Ploof, who was friendly and knowledgeable. Ryan did not pressure us, and he seemed to read our minds when he offered to replace the existing aftermarket sport wheels on the car with Toyota wheels. We bought the car, and we are glad that we did.

doylej1986

Nov 2, 2014

I had a great experiance at north end motors philip chancey took very good care of me and my girlfriend.He listened to what exactly we where looking for in a car and what we wanted to spend. He found us the perfect suv it was a nissan rogue had all the options we where lookin for very pleased with the service and the friendlyness that was shown he wasnt your typical sales man it was more like talking to a person you just met .Really enjoyed the experiance made car buying easy.

lzenack

Nov 2, 2014

When we visited North End Motors, we were introduced to a salesman, Ryan Ploof. Ryan ably dealt with our questions about the car of interest - a 2013 Camry XLE. He was patient with us and never tried to push us into a decision.Ryan seemed to read our minds that we called to tell him we did not like the sport wheels on the car. Before we could tell him, he told us that he would remove the sport wheels and put factory wheels on the car. After seeing other cars, we decided to buy the car from Ryan and North End Motors!They are a professional organization, and they price their cars quite competitively. We recommend both Ryan Ploof and North End Motors.

ajg8816

Nov 1, 2014

Rob was my salesman he made everything nice and easy. Best car buying /Sales person ever!

J & E

Oct 31, 2014

Great time finding & purchasing our SUV at Northend Motors! Worked with Phil Chancey, he really knew every little detail about the vehicles we were interested in. Will be back for our next purchase for sure!!

lgdg111

Oct 31, 2014

Not only was this dealership one of the best ones that we have dealt with but Rob Lavasseur was a great salesman. Very friendly and personable. He was not pushy like a lot of other salespeople we have dealt with in the past. Even the Owner, Mohammad and Finance Manager, Missy, were great to work with. If you want to visit a dealership that is not trying to play games or wear you down then this is the place to go

bigbobo1

Oct 31, 2014

Rob L went out of his way to make us happy with our purchase. We felt in good hands the whole time. Rob made sure all of our concens (mainly cosmetic) were taken care of promptly.

lgdg111

Oct 30, 2014

Not only was this dealership one of the best ones that we have dealt with but Rob Lavasseur was a great salesman. Very friendly and personable. He was not pushy like a lot of other salespeople we have dealt with in the past. Even the Owner, Mohammad and Finance Manager, Missy, were great to work with. If you want to visit a dealership that is not trying to play games or wear you down then this is the place to go

nicole.pierce.7524

Oct 30, 2014

From the moment i walked into North End Motors in Canton, I was greeted by salesman Rob Lavasseur. From that moment on I had the most informative and pleasant car sales experience i have ever had. Rob was very knowledgeable about the vehicle i was interested in. He gave me a complete walk though of the vehicle, bumper to bumper, inside and out. Rob took the time to answer questions i had of some of the vehicles technology that i was not familiar with. He was willing to walk me through every option possible for financing. He worked with me tirelessly on making my purchase smooth, relaxing and strees free.I would most definately refer my closest friends and family to Rob and North End Motors!!!

momsebayacct

Oct 29, 2014

No wonder the people at North End motors are pushy to get their customers to do these reviews ASAP!! My experience following the initial visit to pick out a car went downhill from there. My salesperson was good but after settling on a price I left and was told that I would be contacted by finance for my approval. They got me approved and had me come in to sign all my paperwork including loan paperwork. I found their dealer fee rather high. I have purchased no less than 80 cars in my life and I have never paid more than $195 for a dealers administrative fee. North End gets $495. Not sure where that goes as they do plate service in house. That night I went home and logged onto Progressive.com and added my car on my policy and paid the 6 month paid in full premium. So I was all set to get my car at the end of the week or so I thought. The next day I was phoned by Missy from finance which informed me that I was no longer approved and I needed a co-signer. I asked about all the loan documents that I had signed only to be told that they were now null and I no longer owned my Honda. A few hours later I was called again by Missy and told that I was approved by another bank and need to come in again to sign my loan documents. By the way I failed to mention earlier that I live about 50 miles away from North End motors. So I was ready again to get my car. I was phoned by Rob and told that my vehicle could get inspected as well and they would send it out and it would cost me $35. I assumed it made sense if they had to send it out to another location to get it done someone had to be paid for the sticker. Finally Saturday came and I got a ride to pick up my car. Rob did inform me that he didn't like to do deliveries on Saturday as it is a big car buying day but would have no problem delivering it as long as I agreed on a speedy delivery. After the 50 mile drive home I started checking out my vehicle and noticed that the plates issued to my car, again in house, had August tags on them. So I paid for a 2 year registration but only got 21 months till the next renewal. I also noted that on the inspection paper that North End actually does their own stickers. So the actually charge $35 to a service that virtually costs them nothing. So where does my $495 go towards? You already have that, my business for a car and you need another $35 from me for something that costs you nothing to produce? I decided to call the dealership and found Rob to be with a customer (gotta get another $495) so I was put with a sales manager named Patrick. Have you ever heard the expression "dumb as a bag of nails"? Patrick went on with many situations and analogies regarding my registration and sticker but never answered any of my questions with a straight answer. After a few minutes of him not making any sense at all I decided to cut my losses and hang up. This was just a second car for the family to save on gas but all I can say is savor the flavor North End, you've seen my last dollar.

CJ23

Oct 29, 2014

I bought my car from Ryan Ploof at North End Motors. I didn't know what I wanted, so he picked out the perfect car for me. It was at an unbelievable price too. I financed my car, and I didn't think it would be possible to get the financing with my credit situation. Ryan was able to give me the good news that he made it happen for me!! North End Motors works hard for their customers, and I am very, very happy that Ryan was my salesperson. He let me know what was going on at all times and was an easygoing person to work with. Now I am driving a car I am totally in love with, not one that I had to choose based on price. Some of my family members are in the market for a car, so there is no doubt that I will be sending them Ryan's way!

Justin

Oct 29, 2014

This was my first time buying a car and Carlos Alonso and his co-workers were awesome in helping me finance and buy my new car. Couldn't ask for nicer/better customer service.

Red honda

Oct 29, 2014

Rob L. Was a personable person who made buying my car a good experience while we waited we had some good conversation this was our second time buying a car at North End Motors and both experiences were good

CJ23

Oct 29, 2014

I bought my car from Ryan Ploof at North End Motors. I didn't know what I wanted, so he picked out the perfect car for me. It was at an unbelievable price too. I financed my car, and I didn't think it would be possible to get the financing with my credit situation. Ryan was able to give me the good news that he made it happen for me!! North End Motors works hard for their customers, and I am very, very happy that Ryan was my salesperson. He let me know what was going on at all times and was an easygoing person to work with. Now I am driving a car I am totally in love with, not one that I had to choose based on price. Some of my family members are in the market for a car, so there is no doubt that I will be sending them Ryan's way!

DOC

Oct 28, 2014

Rob L. was personable honest and very helpful getting me in this car it's our second time buying a car from North End and so far the second time we've been happy leaving there.

chls07793

Oct 28, 2014

This is my first time buying a car from a dealership and it was a really great experience. Rob was my sales person and he took time to explain everything to me and help me understand the way they crunch numbers. He got me a great deal on my car and got me hooked up with a great insurance plan by his friend. I was on a strict buget but he made it work and even got the car price down for me... I would definitely go back to him and recommend him to my friends and family.

Doc1964

Oct 28, 2014

Rob L. Was a personable and friendly person who helped me get into the car I came in for this our second time buying a car there and both experiences were good

was 31

Oct 27, 2014

Shayne was my salesman and was very professional, knowledgeable and most importantly did exactly what he said he would do for me. Thanks again Shayne!

bsacco31

Oct 27, 2014

Shayne was my salesman and was very professional, knowledgeable and most importantly did exactly what he said he would do for me. Thanks again Shayne!

Jen77777

Oct 26, 2014

Great car buying experience not like most it was very calm easy going car buying experience. Rob was never pushy and answered all of our questions and concerns in an honest manner. Great place to buy a vehicle from.

Susan Strouse

Oct 25, 2014

After an extensive search for the perfect car, I found a fantastic looking Mini on the North End Motors website. Drove right over and met Ryan Ploof who told me that the car had been moved to another location but said that he would see what he could do. The next morning he gave me a call to say that the car was back on their lot and waiting for me. Ryan was great to work with, helpful and courteous. Thanks to Ryan I am driving my dream car!

BAHAA

Oct 25, 2014

Thank you to the North End Motors team and Ryan Ploof for the great experience..! buying a car is never easy, there is always a lots of areas during the process that make us worry. You guys make everything clear, straight, honest and friendly in one place. Thanks to saidaa in the finance department .

Edwin

Oct 25, 2014

My experience with Rob Levasseur and north end motors was very good. I got superior treatment a great desl and great service. I would recommend anyone to come and do business here. If you go asjk for Rob he is a professional who will take very good care of yo

SLS

Oct 25, 2014

After an extensive search for the perfect car, I found a fantastic looking Mini on the North End Motors website. Drove right over and met Ryan Ploof who told me that the car had been moved to another location but said that he would see what he could do. The next morning he gave me a call to say that the car was back on their lot and waiting for me. Ryan was great to work with, helpful and courteous. Thanks to Ryan I am driving my dream car!

Edwinarias1

Oct 25, 2014

I enjoyed working with rob and buying my vehicle at north end motors. They were fair, Rob was patient, friendly and easy to work with. He took care of evruthing he said he would. I jighly recommend you do business here.

JDubs81

Oct 24, 2014

I recently bought a used car from North End and found it to be exactly what I wanted it to be: Quick, professional, and no hassle negotiation - for the most part. I started my search via online and corresponded with Randy who quickly answered all of my questions. I was forced to set up an appointment, which I knew was just a tactic to get me committed to going at a specified time. I didn't mind because it worked with my schedule and what do you think they'd do if I showed up late or too early? Turn me away? >>>Sales: Once I arrived at the dealership, I was quickly greeted by Terrell Wooten. He was to be my salesman and I'm very happy that I ended up getting him. I had no issues with the car that I wanted, other than the front tires which were almost bald. Terrell reassured me that he would be able to replace the tires with new ones. There was also an issue with the key... It only had a valet key but Terrell also promised that this would be taken care of. Terrell wrote up a service order for the tires and key and had it approved by his manager. The rest of the negotiation process was painless and took about 10 minutes (if that). >>>Finance Manager: Terrell passed me off to Jennifer once all the numbers where squared away. This is when I hit a snag... I have really excellent credit and figured out my score before going to the dealership. For a used car loan, I should have been anywhere between 2.5%-3.5%. Jennifer had me signing papers before going over the rate. I stopped after a page and asked her what the rate was and she responded with 4.89%. I was a little aggravated about the rate and expected it to be lower - especially since Morgan (person I spoke to over the phone) had said they were having a financing special (I know...) and that the rates were as low as 1.9% - even at 72 mos (I kinda knew this was too good to be true). I have near perfect credit and should have qualified for the lowest rate possible. I threatened to leave and go through AAA instead of them and because of that, Jennifer ran me through the system again and viola - I was at 3.89%. I was still annoyed but went through with it because it wasn't much of a difference ($100 across 72 mos) from what AAA was offering (3.19%). >>>Service: Terrell was true to his word and followed through with everything that was written down on the service order. I dropped the car off (now a couple of days after purchasing) with Heradio, who was very polite and professional. He didn't have the service order or my registration, but was able to help me track down everything I needed. The thing that I'm very happy about is that both Terrell and Heradio were receptive about getting me the tires that I needed. I bought an AWD - which you're not suppose to mix the tire brands and I was afraid that they would just throw on some cheap brand. They didn't and both agreed to put on new Toyos - which match the rears and are not cheap! The key fob was made and programmed (thanks to Terrell for personally bringing the key fob to another location in order to get it cut). Leaving the dealership, I was very happy and satisfied with Terrell, Heradio and the service department. >>>Facilities: Wifi was available - which helped to make the time pass by while I waited for the tires and key fob to be done. There was a Keurig and some spring water but no food. Donuts and bagels would have been nice. >>>Overall, it was a great experience thanks to Terrell and Heradio. I would definitely recommend North End for anyone looking to buy a used vehicle. The only issue I had was with finance. If you want to buy a car from them then you might be better off going through another bank or AAA in order to get the lowest rate possible.

RalphIII

Oct 24, 2014

Dear sirs,This is meant to compliment Robert Lavasseur , From the moment we went in he was courteous and friendly as well as knowledgeable. We felt very comfortable with "Rob" as he seemed to go beyond his duties to help us. We will definitely purchase there as well as refer our friends.Thank you Ralph Lambert

Chose52

Oct 23, 2014

From the moment we were greeted by Rob (our salesperson) our nervousness about shopping for a car was put at ease. We had no intention of buying a car, we were just looking at multiple stores; but after working with Rob, and experiencing the staff at North End, we felt comfortable doing business there. After checking out a few vehicles, we selected one we thought we would like and Rob did a superb job going over the vehicle, and we test drove it. When we went over the figures, we were even more pleased that we did not feel any pressure whatsoever, and we got a fair trade for our vehicle. We had some concerns about the new vehicle, which we addressed with Rob. When we took delivery of the vehicle Rob took care of everything he said he would, he delivered on his promises, and the dealership backed up what they put in writing. We have bought many vehicles over the years, and this is by far the very best experience we have ever had! If you want to buy a car, go to Northend Motors and be sure to ask for Rob, he was a true gentleman and professional.

Davidson

Oct 22, 2014

I worked with Carlos a few months ago and he really went to bat for me. I was a very difficult customer, but Carlos maintained a level of professionalism and remained friendly the whole time. I would definitely recommend Carlos and North End Motors to my friends and family.

Richard Canha

Oct 22, 2014

Two words can sum up the experience I had with salesman Rob Levasseur....FIRST CLASS!!! From the minute Rob introduced himself to us at North End motors he did everything he could to make our experience at North end A+. I came in with the kids and Rob helped with keeping the kids entertained while we made our car buying decision. He introduced them to the TV room where they had actually had pizza and cake for everyone that came into the dealership on Saturdays. I also appreciated that I had already been approved for financing when Missy in the finance department checked a few other banks and found one at a better percentage rate saving me over $1000. She could have just taken the first bank that approved my just to make a deal but put in the time to save me money. These people actually care a lot about their customers. Doesn't happen every day. I will recommend North End to all my family and friends!!!

Montrond

Oct 22, 2014

My experience at north end was exceptional thanks to john Fernandes ...I actually enjoyed car shopping because he made it so simple and he was so helpful ..

jessy.lemus.94

Oct 20, 2014

I was previously driving a 2009 honda accord coupe i absolutley loved my car !!! but unfortunately living in new england with my toddler, my car wasnt doing it anymore . so i looked around for a couple of months one place was trying to sell me a 2010 infiniti with low miles no navigation for 22,000 oh! and he also stated he would buy me an iphone ( ridiculous ) then i called north end motors ,1 hour to closing and they told me to come in . My finace and I had the pleasure of working with a Ryan Ploof and patrick . I test drove the car and immediatly fell inlove ! we closed the deal right there and then . ( a 2011 g37x for less than what the previous scam dealership was trying to bribe me into ) .all in all it was a wonderful experience and i would definately reccomend north end motors . please see ryan ploof !!!!!!!!

Eeyore1

Oct 20, 2014

My wife and I went to North End to check out the first of 3 older Nissan Xterras listed south of Boston. I had no idea how huge North End is. The salesman who introduced himself to us as we entered the large, immaculate and interesting showroom, Phillip Chancey, knew the vehicle intimately. They work like a very successful and customer-oriented new car dealership. Supported by a state-of-the-art, 15-bay service facility they bring the vehicles up to their high standards and back them with total warranties. We were non-standard purchasers, being from out-of-state. Working with the financial manager, they coordinated with my insurance carrier, and delivered the vehicle to Rhode Island, where the delivery driver, James Marsden, expedited our plate transfer and registration through a very busy Rhode Island DMV. The vehicle I received was shinier, and performed better than it was on our first encounter with it. A list of repairs and replacements during the vehicle's detailing was way beyond anything I would have known to request. I would recommend North End to anyone in Southeastern New England.

Islander

Oct 19, 2014

When we found ourselves at North End Motors following up on a Nissan Xterra we found on cars.com, we had no idea of what large and complete operation it was. Phillip Chancey met us as we entered the large, attractive and interestingly stocked showroom. He knew the vehicle we wanted to check out intimately. As impressive as the vehicle was, on our demonstration drive, it had yet to be detailed. Our transaction was possibly challenging: Massachusetts drivers transferring Rhode Island plates to a vehicle purchased in Massachusetts with no trade-in. A 15-bay service facility would ensure the quality of any vehicle purchased. The financial and service departments coordinated all of the mechanical and paperwork, and delivery specialist James Marsden expedited our paperwork through the Rhode Island Department of Motor Vehicles to meet our schedules for RI inspection and even car ferry reservations. Our 10 year old vehicle is 'good as new' as was the buying experience.

blondyhenry

Oct 18, 2014

i was searching for car, i went to northend motors dealer i meet up wit Mr Levasseur Rob and he did everything he could to make sure i have the one that can satisfy my need and i really apreciate th choice he was helping me with i will definatly recommend others to him.

Van Campbell

Oct 17, 2014

I spoke Christopher Welcome about my circumstances and He inform me to stop in. I came in and the rest is history. The trade was great and I am happy with North End Motors and Christopher Welcome! Van Campbell Saint Albans, NY

Vancampbell

Oct 17, 2014

I spoke Christopher Welcome about my circumstances and He inform me to stop in. I came in and the rest is history. The trade was great and I am happy with North End Motors and Christopher Welcome!Van CampbellSaint Albans, NY

TIEFIA25

Oct 15, 2014

Carlos, it was fantastic that you commited yourself to making my concerns your obligation.Thank you for taking the initative to be aware of the process to complete my sale, it is much appreciated. You did a great job engaging and encouraging me with a professional attitude that businesses with North End Motors was the right choice. THANK YOU AGAIN

Ryan Leonard

Oct 14, 2014

The service was fast and friendly and they were flexible with the total price. They gave me much more for my trade in than Prime Honda offered for the same car. Definitely a good buying experience.

luis

Oct 13, 2014

when going to north end motors I was trying to buy a car that would fit my needs. I drove out of there with a nice Nissan all wheel drive, thanks to one of the sales men who made this experience fun and vary pleasant. carlos was a nice man he was polite to my family and he seamed quite genuine. I would like to thank you north end motors and Mr carlos for making this an easy experience for me and my family we enjoy our Nissan rouge

Alisha Webb

Oct 13, 2014

As I came to realize I needed a new car for my family we decided to go to North End motors where we were treated with the up most respect and most of all treated like family instead of just a sale !Ryan Ploof was very great and will look forward to recommend him and north End to others !!!

DSJR9991

Oct 12, 2014

I was greeted quickly and warmly. The sales associate, Patrick Madden, listened to my needs, situation, and desires attentively. Without the pressure of some sales personnel, Patrick found me exactly the car that met every aspect of the situation I presented to him. He is professional and goes above and beyond for his customers. I highly recommend that anyone that is looking for a pleasant car buying experience go visit Pat!!!!!

danielsouzajr9991

Oct 12, 2014

I was greeted quickly and warmly. The sales associate, Patrick Madden, listened to my needs, situation, and desires attentively. Without the pressure of some sales personnel, Patrick found me exactly the car that met every aspect of the situation I presented to him. He is professional and goes above and beyond for his customers. I highly recommend that anyone that is looking for a pleasant car buying experience go visit Pat!!!!!

luisn1

Oct 12, 2014

when going to north end motors I was trying to buy a car that would fit my needs. I drove out of there with a nice Nissan all wheel drive, thanks to one of the sales men who made this experience fun and vary pleasant. carlos was a nice man he was polite to my family and he seamed quite genuine. I would like to thank you north end motors and Mr carlos for making this an easy experience for me and my family we enjoy our Nissan rouge

gracy

Oct 11, 2014

John Fernandes, has an amazing skill on customer service.I'm really happy with the service provided to me. He walked me through the process in a smoothly, respectful, making sure that my needs was met. Based on my experience I highly recommend the service to anyone ... in less than a week I had my car at home, its a WOW service. Thanks, thanks so much... God Bless.

Callawayblue

Oct 11, 2014

I recently purchased a 2013 Chrysler Town and Country from North End Motors. I have been purchasing cars for many years and this was the most pleasant experience ever. Mohamad Ahmad who is the owner took care of me and I can understand why they are so successful with a leader like Mohamad, he is upbeat, positive, professional and a customer service focused person he truly cares. I was thinking about purchasing a vehicle and went to North End on Weds., I ended up driving home with my new vehicle Mohamad and his team took care of everything. I met the service department who is equally pleasant and customer service focused a great place to do busines and they certainly have taking care of the customer as a priority. Today Saturday I was out doing errands and received a call from Mohamed to make sure everything was ok and I was satisfied with the vehicle...when is the last time you received a phone call after a purchase to see if you are satisfied...exactly,,,very impressive customer care. Thank you Mohamed and North End Motors for making what has been a challenging experience in the past a pleasant one I truly felt like I was your only customer. Sincerely, Leah

Rafael Asuncion

Oct 10, 2014

I intended to visit the North End Motors dealership for a quick visit to check out a 2012 Infiniti G37X because I had errands to run in the afternoon. But after seeing the excellent condition and price of the vehicle, I did not want to lose it. My salesman Rob Levasseur was great .He immediately took charge and his knowledge and experience was impressive. I ended up buying the car and I'm very satisfied with the service

stealth59

Oct 10, 2014

I intended to visit the North End Motors dealership for a quick visit to check out a 2012 InfinitiG37X because I had errands to run in the afternoon. But after seeing the excellent condition and price of the vehicle, I did not want to lose it. My salesman Rob Levasseur was great .He immediately took charge and his knowledge and experience was impressive. I ended up buying the car and I'm very satisfied with the service.

JEstradaVQ

Oct 9, 2014

Rob Levasseur knows what customer service is. His high level of experience and knowledge of Customer Service shines through his demeanor throughout the entire car buying experience. When I first arrived on the lot; to when I drove my new car off the lot he was there assuring that my needs were met.I have worked on car since I was 16 and working in and out of shops help pay my way through college. With that on hand experience, I have a high level of expectation from anyone in the automotive industry from the GM to the Runner. I am a very hard person to please when it comes to cars.When the time came to get the car detailed and put through the shop for final inspection before delivering it to me for the last time. I had a list of areas where the car needed some attention; areas that would go unnoticed by most buyers. Rob took care of all my requests, and the car came out flawless.The experience I had with Rob and North End Motors was excellent, they really went above and beyond to meet my needs and followed through with what they had said. With this level of service you would have be vapid to not buy a car from these North End Auto.

Bee

Oct 9, 2014

I have purchased a vehicle through my salesman Ryan Ploof. I called before I came in and explained my situation. He completely took the initiative and told me, "we can help you". I was skeptical at 1st because of hearing the same from previous dealerships. He listened to my situation and worked with me to get me into a car.The turn around time was amazing. I went there on Sunday, picked up my car on Thursday of the same week. Customer service was impeccable. Everyone was super nice and helpful. Overall the experience at Northend Motors was an awesome experience. I highly recommend Northend Motors for anyone that wants a hassle-free buying experience. I told my friends and family, they plan on coming to see Ryan. Thanks again for your help, I love my 2012 Honda Civic Coupe :) ~Bee

JEstradaVQ

Oct 9, 2014

Rob Levasseur knows what customer service is. His high level of experience and knowledge of Customer Service shines through his demeanor throughout the entire car buying experience. When I first arrived on the lot; to when I drove my new car off the lot he was there assuring that my needs were met. I have worked on car since I was 16 and working in and out of shops help pay my way through college. With that on hand experience, I have a high level of expectation from anyone in the automotive industry from the GM to the Runner. I am a very hard person to please when it comes to cars. When the time came to get the car detailed and put through the shop for final inspection before delivering it to me for the last time. I had a list of areas where the car needed some attention; areas that would go unnoticed by most buyers. Rob took care of all my requests, and the car came out flawless. The experience I had with Rob and North End Motors was excellent, they really went above and beyond to meet my needs and followed through with what they had said. With this level of service you would have be vapid to not buy a car from these North End Auto.

berthnie.francois1

Oct 8, 2014

I have purchased a vehicle through my salesman Ryan Ploof. I called before I came in and explained my situation. He completely took the initiative and told me, "we can help you". I was skeptical at 1st because of hearing the same from previous dealerships. He listened to my situation and worked with me to get me into a car.The turn around time was amazing. I went there on Sunday, picked up my car on Thursday of the same week. Customer service was impeccable. Everyone was super nice and helpful. Overall the experience at Northend Motors was an awesome experience. I highly recommend Northend Motors for anyone that wants a hassle-free buying experience. I told my friends and family, they plan on coming to see Ryan. Thanks again for your help, I love my 2012 Honda Civic Coupe :)~Bee

cabalbag

Oct 8, 2014

Rob Levasseur was a pleasure to work with during the car buying process. My wife and I already knew which vehicle we wanted which was already priced below other comparable vehicles. Rob was professional, polite and very thoughtful to our needs and wants throughout the process. I'll definitely be returning to Northend Motors for service on my newly purchased vehicle.Thanks Rob!

kathybeitler

Oct 8, 2014

Our salesperson, Rob Levasseur, was a true professional -- smart, and personable and made the whole experience a pleasure. Rob clearly assessed our needs, took as much time as we needed to look at a variety of cars and made our decision easy. Business Manager, Audie, was great with the paperwork and all aspects proceeded smoothly. No pressure sale and no dealer-buyer tension. Highly recommend this dealership.

muffin5701

Oct 7, 2014

I couldn't have asked for a better experience. I'm very thankful to Rob Levasseaur, my salesman, who was experienced, knowledgeable, helpful, upbeat, and positive. Thank you to everyone at North End Motors for being so wonderful! I will be highly recommending Rob and North End Motors to all my family and friends! Thank you!

#ilovemynissan

Oct 7, 2014

I couldn't have asked for a better experience. I'm very thankful to Rob Levasseaur, my salesman, who was experienced, knowledgeable, helpful, upbeat, and positive. Thank you to everyone at North End Motors for being so wonderful! I will be highly recommending Rob and North End Motors to all my family and friends! Thank you!

Jill Shea

Oct 4, 2014

When my car was totaled on Labor Day Weekend and my insurance took almost 3 weeks to "total" my vehicle, I was left scrambling to find a "new" used vehicle before my rental coverage was up. I searched a few other local dealerships with no success and stumbled upon North End Motors website while searching online. When I arrived at North End Motors, I was immediately greeted. My salesperson Shayne Tate was extremely helpful and knowledgeable. Shayne worked with me to find the "perfect" car for me. (I'm extremely picky and Shayne was very patient taking note of everything I liked or didn't like about a vehicle until I found the one.) Shayne was very accommodating to my busy schedule and once the finance paperwork went through and I arrived to pick up my car, he had already put my plates on the car and had it waiting in the service bay for me ready to go. My buying experience at North End Motors was awesome and I will definitely recommend them to family and friends in the future.

kaniko

Oct 4, 2014

Rob was super cool. Good overall experience. They fixed what they needed... Quick turnaround good financing and they weren't too pushy. We will see how it turns out. I'll do a more in depth follow up review

meganmcurran

Oct 3, 2014

I recently visited North End Motors, not once, but twice,and found them to be courteous and respectful. Looking at used cars can be a daunting experience but I found Ryan Ploof and Rob Levasseur to be patient and very accommodating.They made me feel comfortable and really took their time to listen to my needs. It was a very pleasant experience.

blondy henry

Oct 3, 2014

i was searching for car, i went to northend motors dealer i meet up wit Mr Levasseur Rob and he did everything he could to make sure i have the one that can satisfy my need and i really apreciate th choice he was helping me with i will definatly recommend others to him.

megan curran

Oct 3, 2014

I recently went to North End Motors to look at cars. I had no idea what I wanted, and strong ideas about what I didn't want. Ryan Ploof helped me sort through dozens of cars. He was very patient and accommodating. There was no feeling go being pressured or pushed. It made looking at cars a very pleasant experience. The selection of cars was outstanding as was the customer service

RR~looker

Oct 1, 2014

Walked in cold (although they said I couldnt) & the sales manager(presumed) introduced me to Ryan Ploof. I was buying a used Range Rover & looking for the right one. Although Ryan didnt know if I was a tire kicker or not, he was courteous & helpful. The RR they had there wasnt up to my standards so I walked back in to say goodbye. Ryan gave me his card in case I needed additional help. Sales manager couldnt have cared less....lol I bought one 2 Hrs later couple of towns over. Nice facility & worth a look if youre buying in the area. Ask for Ryan

Jallen87

Sep 30, 2014

As my first time buying a new or newer preowned car I was very nervous at first. North end motors walked me through the process in full yet simple detail. They helped me pick out a vehicle within my budget but the car also doesn't feel cheap and had low miles and a great warranty. The bad part was the wait although a bit expected but within 5 days they had me keys in hand road legal and the car looked/ looks and drives mint. The day it was ready Philip C. (a very direct and approachable man) my specific dealer drove his own personal vehicle directly to my front door and drove me back to the dealer where I was taken care of and was able to drive off the lot within a half hour.

mcosta92685

Sep 30, 2014

I recently purchased a 2012 chevy malibu from North End. Phil Chauncey was great. He was very informative and friendly and walked me through the whole process of purchasing the car. He went above and beyond to ensure my satisfaction and never once did I feel pressured to make a decision. Although I ran into a few mechanical issues within a few days after the purchase, Phil made the appropriate accommodations to make sure I was left happy with my "new" ride. Based on customer service alone, I would definitely recommend North End Motors and Phil Chauncey if you are looking to buy a car.

Deborah

Sep 28, 2014

Recently purchased a car from North End Motors, specifically from Ryan Ploof. From beginning to the end, the whole experience was very positive. Ryan was friendly, helpful, courteous and extremely professional. He was also extremely knowledgeable and able to answer all my questions and address any concerns. I hope I am not looking for a car in the near future but will absolutely recommend Ryan and North End Motors to anyone I know who is looking to buy a car.

Chose52

Sep 28, 2014

From the moment we were greeted by Rob (our salesperson) our nervousness about shopping for a car was put at ease. We had no intention of buying a car, we were just looking at multiple stores; but after working with Rob, and experiencing the staff at North End, we felt comfortable doing business there.After checking out a few vehicles, we selected one we thought we would like and Rob did a superb job going over the vehicle, and we test drove it. When we went over the figures, we were even more pleased that we did not feel any pressure whatsoever, and we got a fair trade for our vehicle. We had some concerns about the new vehicle, which we addressed with Rob.When we took delivery of the vehicle Rob took care of everything he said he would, he delivered on his promises, and the dealership backed up what they put in writing. We have bought many vehicles over the years, and this is by far the very best experience we have ever had! If you want to buy a car, go to Northend Motors and be sure to ask for Rob, he was a true gentleman and professional.

Maria

Sep 27, 2014

I had great experience shopping for a vehicle at NorthEnd Motors. Most of the people were very pleasant and Rob Levasseur made me feel comfortable and at ease. He placed me in a vehicle that he felt it will suit me and my budget. They are willing to stand behind their customer. I am bringing my vehicle for service on Monday and hope I will get the best service as I received with Rob.

shaneikam

Sep 27, 2014

So I went in never expecting to walk out with a car the same day BUT my AWESOME Sales Rep helped me to find and walk away with the perfect car! Shayne is super funny and friendly! He made my car buying experience absolutely wonderfulalthough he kept bagging on my old baby (96 honda accord)Went back a day later to finalize some things and got pizzadoes it get any better? NOPE! #TeamNorthEnd #TeamShayne

buyacar2day

Sep 26, 2014

My son was interested in purchasing a truck and as I was driving by Northend Motors I saw several trucks on their lot. I decided to take a quick look. Because my son was not with me I only asked a salesman his name and explained that I would pass the information along to my son. I am usually somewhat hesitant to deal with the purchase of a car but felt very comfortable as we began this process with Northend Motors and especially Ryan Ploof. When it was time for my sister to look for a used car, she too felt anxious about entering a dealership to start the process and especially the negotiations. I felt extremely comfortable recommending Ryan. After she did her research and had several cars and prices in mind we went and met with him. He was very patient as we test drove several cars,, They compared the values of several cars before narrowing the search to her final choice. Ryan assisted in getting the car to her mechanic for an inspection before the purchase.Then the negotiations began. After a few "back and forths" they reached a price that was agreed upon and a sale completed. If you need to purchase a car or just starting to think about the process stop by and meet Ryan.

Lizzym1

Sep 25, 2014

My mom bought a car from North End Motors a couple months ago. We share it so we wanted to try it out for a little to see how we both liked it. So far, its perfect for us! Ryan Ploof sold us the car at North End Motors. We needed a reliable car because we do a lot of driving. We brought it to our mechanic down the street and he said it looked great! He has actually gotten quite a few people come with their cars they got at North End Motors, so he told us we did good picking the right dealership. Not a thing has been wrong with it since we got it. Thanks Ryan and North End Motors for finding the perfect car for us!

Lori Stone

Sep 25, 2014

Excellent experience! Ryan Ploof was my sales person. Very organized and more than willing to push the transaction thru so I could obtain the car.

lizzym1

Sep 25, 2014

My mom bought a car from North End Motors a couple months ago. We share it so we wanted to try it out for a little to see how we both liked it. So far, its perfect for us! Ryan Ploof sold us the car at North End Motors. We needed a reliable car because we do a lot of driving. We brought it to our mechanic down the street and he said it looked great! He has actually gotten quite a few people come with their cars they got at North End Motors, so he told us we did good picking the right dealership. Not a thing has been wrong with it since we got it. Thanks Ryan and North End Motors for finding the perfect car for us!

summerv236

Sep 25, 2014

Excellent experience! Ryan Ploof was my sales person. Very organized and more than willing to push the transaction thru so I could obtain the car.

Vela11

Sep 24, 2014

very satisfied with their overall service , if your shopping for a new car look no further than these guy, ask fro ryan he will take care of you !

J_A_M_Massachusetts

Sep 23, 2014

Philip Chancy, at North End Motors, is the best pre-owned car sales consultant I have met since I started buying cars many years ago. And, North End Motors itself clearly shows that it cares about the quality of its inventory of pre-owned vehicles. I have a very busy work schedule, and I needed a SUV to solve some family-related transportation issues that could not be met with our current vehicles. I looked across at least 6 dealers (new and used), many Internet listings, and many individuals selling SUVs. Finally, I discovered a dealership, North End Motors of Canton, MA, that had very good ratings overall in relation to the size of the dealership and the number of cars that they sold per year. I am convinced that the reason they have such good ratings is because of their customer facing staff like my Customer Care Representative, Phillip Chancey, who helped me. Phillip's level of assistance and follow up was superb. Beginning with my first visit he consistently listened to me, arranged test drives and when I had questions about the mechanical condition of the vehicle I was interested in purchasing, he made sure that the shop manager and their ASE-Certified mechanics checked out each issue that I asked about. He kept things moving and communicated well even though I know he works, in parallel, with several customers at a time. Finally, I purchased a 2012 Ford Escape about a week-and-a-half ago. So far, based on my reasons for needing an SUV for a couple of years, it has turned out to be a very economical and good choice. Phillip Chancys manner and approach had a lot to do with why I enjoyed the customer experience at North End Motors. I also have to compliment the telephone contact center staff at North End Motors because of their politeness, promptness, and assistance in coordinating a couple of my visits to the dealership. Overall, I had a superb customer experience with the sales staff at North End Motors. Based on that, it is also my expectation that I will have positive experiences with their automotive mechanical services over the next few years when I bring my vehicle in for routine maintenance, etc. Also, due to their range and selection of vehicles I would first return to this dealership again whenever I am ready to purchase another pre-owned vehicle; and I would look forward to working with Philip Chancy again. For the volume of business that is transacted by North End Motors in Canton, MA, I am really impressed with the attentiveness paid to each customer. These are my own opinions based on my personal experience. If you are in the area, you should visit them, meet Phillip Chancy, and find out for yourself.

J_A_M_Massachusetts

Sep 23, 2014

Philip Chancy, at North End Motors, is the best pre-owned car sales consultant I have met since I started buying cars many years ago. And, North End Motors itself clearly shows that it cares about the quality of its inventory of pre-owned vehicles.I have a very busy work schedule, and I needed a SUV to solve some family-related transportation issues that could not be met with our current vehicles. I looked across at least 6 dealers (new and used), many Internet listings, and many individuals selling SUVs. Finally, I discovered a dealership, North End Motors of Canton, MA, that had very good ratings overall in relation to the size of the dealership and the number of cars that they sold per year.I am convinced that the reason they have such good ratings is because of their customer facing staff like my Customer Care Representative, Phillip Chancey, who helped me. Phillip's level of assistance and follow up was superb. Beginning with my first visit he consistently listened to me, arranged test drives and when I had questions about the mechanical condition of the vehicle I was interested in purchasing, he made sure that the shop manager and their ASE-Certified mechanics checked out each issue that I asked about. He kept things moving and communicated well even though I know he works, in parallel, with several customers at a time.Finally, I purchased a 2012 Ford Escape about a week-and-a-half ago. So far, based on my reasons for needing an SUV for a couple of years, it has turned out to be a very economical and good choice. Phillip Chancys manner and approach had a lot to do with why I enjoyed the customer experience at North End Motors. I also have to compliment the telephone contact center staff at North End Motors because of their politeness, promptness, and assistance in coordinating a couple of my visits to the dealership.Overall, I had a superb customer experience with the sales staff at North End Motors. Based on that, it is also my expectation that I will have positive experiences with their automotive mechanical services over the next few years when I bring my vehicle in for routine maintenance, etc.Also, due to their range and selection of vehicles I would first return to this dealership again whenever I am ready to purchase another pre-owned vehicle; and I would look forward to working with Philip Chancy again.For the volume of business that is transacted by North End Motors in Canton, MA, I am really impressed with the attentiveness paid to each customer. These are my own opinions based on my personal experience. If you are in the area, you should visit them, meet Phillip Chancy, and find out for yourself.

panda1891

Sep 21, 2014

I was so nervous about going to buy a new car because I am not knowledgeable and did not want to be taken advantage of. Northend motors was very helpful and not to pushy. They explained everything to me in a way I could understand and the price of my car was just right!

rvhogan

Sep 21, 2014

Shayne, HONEST individual with Integrity to matchEVERYTHING he said, whether in writing or not he saw to it being done.He is why i would return to purchase again,or send a friend.Along with great service deapartment

Caddygp

Sep 20, 2014

It was a real pleasure to work with Rob Levasseur. We came to a fair deal and he got done everything he said he would before delivery. Rob is also a good gentleman.

Grad Student

Sep 19, 2014

When my previous vehicle broke down for the last time the entire sales and service team at NorthEnd went out of their way to help me through the process of finding a replacement. Particulary thanks to Phil Chancey who personally picked me up from the commuter rail, negotiated a great trade-in value for the broken-down vehicle, and ensured a great experience all around. His love of cars shows clearly in his work. His superior knowledge of inventory combines with his exceptionally friendly service to set the standard for customer relations in an increasingly service driven industry. An additional thank-you to Missy in finance whose patience with various banking institutions throughout the process helped immeasuribly. Kudos to all!

asmith81

Sep 19, 2014

When my previous vehicle broke down for the last time the entire sales and service team at NorthEnd went out of their way to help me through the process of finding a replacement. Particulary thanks to Phil Chancey who personally picked me up from the commuter rail, negotiated a great trade-in value for the broken-down vehicle, and ensured a great experience all around. His love of cars shows clearly in his work. His superior knowledge of inventory combines with his exceptionally friendly service to set the standard for customer relations in an increasingly service driven industry. An additional thank-you to Missy in finance whose patience with various banking institutions throughout the process helped immeasuribly. Kudos to all!

dd4321

Sep 19, 2014

Philip was very helpful and kind to me during my visit to the dealership. This was my first car buying experience alone and all went smoothly.dd4321

KristiFiskey

Sep 18, 2014

Overall experience has been excellent! Phil has been great from start to finish. My husband and I had done extensive research on the perfect vehicle for our growing family and North End had exactly the vehicle we were looking for. 2011 Honda Pilot with only 34K miles and selling for an extremely competitive price. The best price we found within at least 25 miles. Phil and the rest of the sales team were extremely fair in the negotiations and trade in value and we ended up getting a monthly payment lower than what we had initially agreed to WITH the added Gap insurance (which I HIGHLY recommend to anyone purchasing a newer vehicle). We purchased the vehicle on Monday and were able to pick it up the very next day WITH some added extras. There was one very minor sound that the tire was making on the test drive because it had a slight flat spot, which Phil had made a point to tell us that we should express any concerns we have on the test drive so they can be addressed immediately, and it was fixed the next day above and beyond what we asked for. I can't thank Phil and the North End Motors team enough, this has been BY FAR the least stressful and most pleasant new car buying experience I have ever had. Now I find any excuse to take a ride in the new car just because I love it SO much.

Mazdaman

Sep 18, 2014

I've only been here for small repairs and oil changes, but I am generally pleased with the prices. The customer service I receive is great. Heradio Gonzalez is the guy I always ask for. He is very pleasant, always remembers me, and can usually squeeze me in if I need last minute work.

kristifiskey

Sep 18, 2014

Overall experience has been excellent! Phil has been great from start to finish. My husband and I had done extensive research on the perfect vehicle for our growing family and North End had exactly the vehicle we were looking for. 2011 Honda Pilot with only 34K miles and selling for an extremely competitive price. The best price we found within at least 25 miles. Phil and the rest of the sales team were extremely fair in the negotiations and trade in value and we ended up getting a monthly payment lower than what we had initially agreed to WITH the added Gap insurance (which I HIGHLY recommend to anyone purchasing a newer vehicle). We purchased the vehicle on Monday and were able to pick it up the very next day WITH some added extras. There was one very minor sound that the tire was making on the test drive because it had a slight flat spot, which Phil had made a point to tell us that we should express any concerns we have on the test drive so they can be addressed immediately, and it was fixed the next day above and beyond what we asked for. I can't thank Phil and the North End Motors team enough, this has been BY FAR the least stressful and most pleasant new car buying experience I have ever had. Now I find any excuse to take a ride in the new car just because I love it SO much.

Julio Rivera

Sep 16, 2014

Mr Gonzales was very polite i told him that my van need it tires and he said that not to worry he was going to check the car and fix what need it to be fix, he install 4 new tires ballance it and install them, further more he also make sure that the tires where alignment i am 100% satisfy thank you Mr Gonzales for taking the time and fixing my car and making sure that my famyly is safe in their new ride

lori2011

Sep 15, 2014

My husband and I purchased a car from North End motors that we had to bring back. To make a long story short, we worked with Patrick the manager and Ryan Ploof, the sales agent to find another vehicle, that we liked, that fit our budget. We entered North End Motors at 9am on with the old vehicle and left by 3pm the same day with our new car. Ryan worked really hard to help us find another vehicle that suit our taste; we did. It was a good day. North End Motors will continue to be in business a long time with the type of service it displayed to its customers.

chad_bro_chill17

Sep 14, 2014

First time buying a car. They have a great selection of cars. Philip was very friendly, professional and knowledgeable. He helped us to choose the r right car for our family. Missy, in the financial department was also very pleasant.

Daf

Sep 14, 2014

Top notch service from beginning to end. Everybody is very friendly and helpful. I walked in looking for a car and walked out with a trade in and a brand new top of the line car for my birthday!!!!

dafany.pressat

Sep 14, 2014

Top notch service from beginning to end. Everybody is very friendly and helpful. I walked in looking for a car and walked out with a trade in and a brand new top of the line car for my birthday!!!!

chad_bro_chill17

Sep 13, 2014

First time buying a car. They have a great selection of cars. Philip was very friendly, professional and knowledgeable. He helped us to choose the r right car for our family. Missy, in the financial department was also very pleasant.

romario1974

Sep 13, 2014

Very happy with my purchase,they are very proffessionals.Mr Shayne was my sales man,he is very good at what he does,he knows in depth about all the cars in the inventory.He walked me through all the steps i had to do in order to make the decision to finally buy.No regrets thank you Mr Shayne,and thank you North End Motors.

HFinneran

Sep 12, 2014

I would highly recommend Philip at North End Motors. I bought a 2010 Mazda 5 to haul around my 3 children. The car is beautiful and working with Philip was great. Thank you again Philip for all your help.

jka125

Sep 12, 2014

Visiting this dealer was a very positive experience. Philip was very knowledgeable; he sure knows his cars. Very friendly and not pushy. I give him an A +

scampbell0714

Sep 12, 2014

My family had not been in the car buying market for several years. I am sure-- the next cars we buy will always be from Mo and his team at North End Motors-- specifically, Phillip Chancey. From beginning to end, we were pampered by the entire staff and leadership. Philip was smart, organized and approached his job as if he were a family member looking out for one of his own. He talked to us about value and, when the final decision was made to buy our Honda Pilot, went out of his way to be sure it was delivered in mint condition. All the way through, we felt like the most important people they dealt with that day. It is without hesitation that I recommend North End Motors. When the time comes for a new vehicle for my family...the only question will be what to get...not where to go-- I'm a North End Motors customer for life.

jimmythebrewer

Sep 11, 2014

Car prices there are very reasonable and the buying experience with Ryan Ploof was easy. He made an effort to make sure the car I bought met my expectations on delivery, which made the experience even better.

Julio Rivera

Sep 11, 2014

I think they took to much time to deliver this vehicle i was very close to walk a way from this deal I thin they should try to expedite more the financial depaprtment

snickers000

Sep 11, 2014

I bought my car a little bit ago from Ryan and I waited on the review because I have had some bad car buying experiences. However, everything has gone smoothly and my car is running great. North end motors cares about their customers and you can definitely tell. They have a wonderful selection and the salespeople and managers do not push anything down your neck. My credit was not that great, but I needed a new car. They made it work for me and did not discriminate against my credit situation. Not once did I feel pressured to buy, making me comfortable to buy with them. Thanks guys, especially Ryan... you're great!

Jimmy

Sep 11, 2014

Car prices there are very reasonable and the buying experience with Ryan Ploof was easy. He made an effort to make sure the car I bought met my expectations on delivery, which made the experience even better.

snickers000

Sep 11, 2014

I bought my car a little bit ago from Ryan and I waited on the review because I have had some bad car buying experiences. However, everything has gone smoothly and my car is running great. North end motors cares about their customers and you can definitely tell. They have a wonderful selection and the salespeople and managers do not push anything down your neck. My credit was not that great, but I needed a new car. They made it work for me and did not discriminate against my credit situation. Not once did I feel pressured to buy, making me comfortable to buy with them. Thanks guys, especially Ryan... you're great!

Evan

Sep 10, 2014

Just bought a beautiful used 2011 Audi A4 here. Had the pleasure of working with Philip Chancey. I have to say, Philip really went the extra mile for me. He knew the market, was able to read what I wanted, and fully delivered. In addition to getting me in the car I had my heart set on, Philip took care of all the extras for me from personally bringing my car to a tint shop and ensuring the quality of work, to making sure the mechanics at their shop made sure I was in great shape to go by putting brand new brakes on the car for me before I drove it off the lot. I say all of this knowing that I am not an easy customer, I have pretty high standards and was genuinely impressed. Bottom line, the staff at North End Motors were professional, responsive, and knowledgeable. I'd highly recommend the dealership, and suggest anyone going in to ask for Philip Chancey. You won't be disappointed.

BMW_patriots

Sep 10, 2014

Ryan Ploof was my salesperson. Great service and professionalism on his part. Fair priced vehicles at North End Motors. My BMW was a steal. The process was stress free and better than expected. I appreciate the good service and my car is driving like its new. Thank you Ryan and North End for my new-to-me BMW. I will be sending people your way

evaneezer

Sep 9, 2014

Just bought a beautiful used 2011 Audi A4 here. Had the pleasure of working with Philip Chancey. I have to say, Philip really went the extra mile for me. He knew the market, was able to read what I wanted, and fully delivered. In addition to getting me in the car I had my heart set on, Philip took care of all the extras for me from personally bringing my car to a tint shop and ensuring the quality of work, to making sure the mechanics at their shop made sure I was in great shape to go by putting brand new brakes on the car for me before I drove it off the lot. I say all of this knowing that I am not an easy customer, I have pretty high standards and was genuinely impressed.Bottom line, the staff at North End Motors were professional, responsive, and knowledgeable. I'd highly recommend the dealership, and suggest anyone going in to ask for Philip Chancey. You won't be disappointed.

Thakral

Sep 9, 2014

Jim and Steve were very pleasant, friendly and thoughtful with helping me purshase my new car. I felt ver comfortable buying my car and I would come again.

Jurga

Sep 8, 2014

Randy, Kim, and Missy made the test drive and purchase process very easy. I'll look to North End the next time we are in the market for a car.

Franky

Sep 7, 2014

My experience at Northend Motors was very pleasant and overall an excellent one. I purchased my vehicle at north end motors with the help of Phillip Chancey. He is great at what he does. Thanks Phillip Chancey and North End Motors. I will be referring colleagues friends and family to you guys.

Franky137

Sep 7, 2014

My experience at Northend Motors was very pleasant and overall an excellent one. I purchased my vehicle at north end motors with the help of Phillip Chancey. He is great at what he does. Thanks Phillip Chancey and North End Motors. I will be referring colleagues friends and family to you guys.

hstllc102938

Sep 6, 2014

I purchased my vehicle at north end motors with the help of Ryan Ploof. It was easy and they had the exact car I was looking for. Very accommodating. Easy finance and pick up process as well. Ryan made everything easy for me and was very professional. It was reassuring to receive calls after the sale as well with updates and to see if everything was all set. He is great at what he does. Thanks Ryan and North End Motors. I will be referring colleagues friends and family to you guys.

jimsgtx2

Sep 6, 2014

By far one of the best dealerships I've dealt with in years for purchasing a vehicle.... Philip is a great salesman and knows his cars, trucks and SUV's.... I know most dealerships can be frustrating while waiting around for finance answers and other glitches along the way, but Phil will keep you interested with his interesting automobile stories!! Great guy!Jim Mills

rick85

Sep 6, 2014

My experience at Northend Motors was very pleasant and overall an awesome one. Thanks to Shayne Tate(sales rep.), who was extremely nice, informative and wasn't at all PUSHY.

Ritz

Sep 5, 2014

I popped into this dealer to look at a specific vehicle. The sales person was either new or just unenthusiastic about helping me. I had to ask many questions because he sort of just stood there not saying much. He was nice enough however to let me take a test drive even though they would be closing in about a 1/2 hour. I got the impression that he may not have been very knowledgeable. I guess I will take that over the pushy salesman.

ndfaro

Sep 4, 2014

I bought a 2012 dodge avenger. Shayne Tate was awesome. He has a great personality, he's funny and an overall nice guy. Helped us out very well and was very honest with me and my mom. He was the best car dealer i have experienced. The employees at north end motors work very efficiently and get things done right away. I couldn't have had a better experience at a car dealership. I would recommend this dealership to anyone looking to buy a car new or used. I am proud to drive a car with a north end motors sticker on it.

honda2010 Nathan

Sep 4, 2014

I wanted to get a new car so bad, so I stopped by at North End dealership in Canton where I got the chance to meet with Phillip Chancey... He was very helpful and made my purchase so easy. He was very patient and tried to explain me everything that I needed to know. So, I'd recommend this dealership to anyone who is trying to get a new car. Once again, don't forget to ask for Phillip Chancey, he is the man.

nick.decristofaro4

Sep 3, 2014

I bought a 2012 dodge avenger. Shayne Tate was awesome. He has a great personality, he's funny and an overall nice guy. Helped us out very well and was very honest with me and my mom. He was the best car dealer i have experienced. The employees at north end motors work very efficiently and get things done right away. I couldn't have had a better experience at a car dealership. I would recommend this dealership to anyone looking to buy a car new or used. I am proud to drive a car with a north end motors sticker on it.

Jim M.

Sep 2, 2014

By far one of the best dealerships I've dealt with in years for purchasing a vehicle.... Philip is a great salesman and knows his cars, trucks and SUV's.... I know most dealerships can be frustrating while waiting around for finance answers and other glitches along the way, but Phil will keep you interested with his interesting automobile stories!! Great guy! Jim Mills

carsR8us

Sep 2, 2014

Immediately I was assigned to a salesperson who knew just what I wanted You won't be wasting time here; you'll buy a car! My confidence level went up, I was well attended to , and the staff put up with my hectic working lifestyle while we finished up what needed to be done. Their patience with me and the extensive knowledge of what they have in stock was amazing. No question I asked was too small or was ignored. I'm so glad I stopped into North End Motors. I was not pushed into anything I didn't want to do; rather I was encouraged to make my life and my hectic business (which demands a dependable car at all times) better. The combination of my salesperson and the accounting supervisor I was assigned to was a win-win team. I love the car I bought and I love the way I was treated. Do not hesitate to stop at North End Motors when you are car shopping. You'll be glad you did.

Mary Ann

Aug 31, 2014

Don't trust this dealership! I found a car that I was interested in online. I called the dealership and was told the vehicle was there and I traveled an hour to see the car. Just before I arrived at the dealership, I got a call from a female employee telling me that the vehicle I had inquired about was at their Brocton location. I was given the option to go to Brocton or to have them bring the car to their Canton, Ma location where it was supposed to be seen. I asked them to have it brought over to Canton and she agreed to do that. By this time I was about 5 miles from their Canton location. I pulled into the dealership and was approached by a salesman who agreed to check on the vehicle I called about. I waited and waited and waited and noone seemed to know much about my phone call or the car I was interested in. Finally after almost a half hour, I was told that the vehicle was in Brockton and had an offer on it and accordingly could not be seen. I got very aggravated and told them that there sales staff left a lot to be desired and that they should get their act together. It seemed that the left hand did not know what the right hand was doing. I told them that I intended to call the Better Business Bureau and it didn't phase them in the least. They had an "I'm sorry, but there's nothing I can do" attitude!! No one from management came over to apologize or explain what happened. No one I spoke to came forward. They made this salesman who had just tried to help do their dirty work for them and give me the bad news! I must admit that he did try to help even though it took more time than I feel it should have. I wouldn't take a car from them if they gave it to me!!!!!!!!!!!!

George_Donna

Aug 29, 2014

Pat Rogers and Terrell Wooten worked with us to find a car that met all of our needs, Both gentlemen were professional and courteous and went out of their way to make sure that purchasing a car was made easy. They listened to what we were looking for in a vehicle at a price we could afford. Both gentlemen know their inventory - they showed us a car that was not only within our budget but fit all of our wants. It took only a test drive and we knew we had a winner. Pat worked hard to help with financing and Terrell kept us informed every step of the way - explaining how the process was going to work and guided us the whole way. Since we live in RI we assumed that we would have to take care of all the paperwork at the Registry - North End takes care of that long wait for you. A pleasant surprise to say the least. I would also like to say that all of the staff that we met or talked to were courteous and helpful. We have already recommended your dealership to others. We don't expect to need another car soon but if we do North End will be the place we will be buying from. Thanks for a great buying experience.

nissanguy450

Aug 29, 2014

I have bought several cars over the course of time. I liked the cars, hated the process. I was looking to get a Nissan and finally I had an easy, professional, process. I had the pleasure of dealing with Ryan Ploof, who showed and sold me my beautiful new car. He then walked me through the service department, and explained the benefits of that as well. He was thorough and knew his stuff. Ryan didn't sugarcoat anything, including the carfax, and was straight up and honest, something you rarely find in salespeople. My new car is exactly what I wanted and I am sending everyone I know in the market for a vehicle to Ryan at North End, because this was the best and easiest car buying experience I have had.

Jasaiah

Aug 29, 2014

My husband and I had a great experience at North-End Motors with John. He was willing to show us as many vehicles as we wanted to see. Also, he was quite knowledgeable about each brand and make. He was patient, understanding to our needs and never pressured us to make any purchase. I would indeed recommend him to any friends and would make another buy with this dealer again.

nissanguy450

Aug 29, 2014

I have bought several cars over the course of time. I liked the cars, hated the process. I was looking to get a Nissan and finally I had an easy, professional, process. I had the pleasure of dealing with Ryan Ploof, who showed and sold me my beautiful new car. He then walked me through the service department, and explained the benefits of that as well. He was thorough and knew his stuff. Ryan didn't sugarcoat anything, including the carfax, and was straight up and honest, something you rarely find in salespeople. My new car is exactly what I wanted and I am sending everyone I know in the market for a vehicle to Ryan at North End, because this was the best and easiest car buying experience I have had.

Bruinsgirl1259

Aug 28, 2014

I had no clue what I was looking for when I came in here..... I needed a car ASAP, but I kind of just wanted to walk around and look to see if I could possibly find a car I might like, since I was just driving by and seen they had a huge selection. I was welcomed and greeted by Ryan Ploof, and he assured me that he would help me with finding the right car for me. I had been to a couple of other dealerships before this one, and felt wicked pressured and turned off by some of the car salespeople, Some of them were downright creepy!! Right off the bat, Ryan made me feel super comfortable. He walked the lot with me and asked me a couple questions to see if he had something I'd like. We picked one out that looked super nice, then we went inside to his desk and looked the car up there. I was sure there would be something off about it, but it was PERFECT!!! Perfect color, perfect price, perfect carfax. The test drive was a lot of fun too. He made it a comfortable ride while pointing out all the cool features of the car. Everything offered to me by Ryan was very professional and personable. When it came down to the numbers, he worked them out so that I was definitely going to be able to swing it! I was so happy because he picked out a car that I instantly fell in love with. I could not refuse the offer!!! I am very happy I stopped at this dealership and didn't have to deal with any more different people. North End Motors was super accommodating to me and I will recommend them to everyone I know looking for a car. And to ask for Ryan Ploof, since he made the process way easier than expected. Thank you Ryan and North End Motors for making my first car buying experience as best as it could be!!!!!!!!

george_donna

Aug 28, 2014

Pat and Terrell worked with us to find a car that met all of our needs, Both gentlemen were professional and courteous and went out of their way to make sure that purchasing a car was made easy. I would also like to say that all of the staff that we met or talked to were courteous and helpful. We have already recommended your dealership to others. :)

Carlos Reyes

Aug 27, 2014

On august 11th when i arrived to the dealer the salesman greeted at me right away.Terrell wooten insured me that he was going to take care of me, instanly he knew what i had in mind set on. From that point i felt comfortable having him assist me. Overall Terrel Wooten showed high professionalism but more importantly he was friendly

sgills

Aug 26, 2014

Went to North End in Canton, drove around the lot for awhile, didnt feel like the salesmen were vultures here as we had felt in other dealerships, we got to look around pressure free and when we were ready there were salesmen easily accessible to talk to. We ended up working with Bernie, we explained to him our price range for payments and what it was we were looking for, he showed us options online and we chose the ones we were interested in and got to go right out and look at all of them, very smooth and very easy, no pressure at all. When we were ready we met with Sadia in financing, she was fantastic, everything was explained, I cannot say enough good about her.. she handled everything with care, and really listened to me, and cared about me as a person and not just a sale, I appreciated that. Overall I would recommend the sales team. I havent had to use the service portion yet, but, am hoping to have just as pleasant an experience there when the time comes.

Kim Kent

Aug 20, 2014

North End Motors is by far the best place to purchase a quality used vehicle. I was researching on-line for the type of vehicle I was looking for and plenty of car dealerships came up with something close to what I was looking for. But only North End had the exact car that I wanted so I made an inquiry about it late at night while they were closed, the next morning I received a call to come in and test drive the car. I made an appointment but I fell ill and did not go, so I thought that maybe the car was no longer available. Just a few days later without an appointment I arrived at the dealership just to look at what all they had to offer and not expecting to find that car that I really inquired about. As I arrived with my husband not one person rushed to our side to hound us like traditional sales people. We were able to take our time and once we were ready we went inside to seek help. I was given to a fantastic sales person by the name of Kim and she was fantastic. She listened to what I wanted and what I was expecting for my trade in vehicle and she worked her magic as I walked out with purchasing the vehicle that I fell in love with on-line. I can't express how thankfull I am for finding North End Motors and working with the best sales person I have ever come across. I highly recommend North End Motors and when you go please ask for Kim to assist you.

HSB Experience

Aug 19, 2014

I felt this dealership really cares about their customers. Phil Chancey was very friendly, helpful and courteous. He made my husband and I feel comfortable through out the entire time. He answered all our questions; Phil went beyond our expectations. He even picked me up at my place of employment, and took us to our insurance agency, and drove us back to the dealership to pick up our car. Thank you so much Phil. We will definitely return in the future.

NicoleSW

Aug 19, 2014

I stumbled upon North End Motors (Brockton location) by chance en route to another dealership. I was greeted by John Andrade and test drove two cars. the service was quite different from any I have had. There was no pushiness no gimmicks and no "salesman" feeling. I bought a great car virtually hassle free. John was helpful and knowledgeable and has gone above and beyond even after making the sale. I would recommend anyone to stop in.

Jaenic24

Aug 19, 2014

I stumbled upon North End Motors (Brockton location) by chance en route to another dealership. I was greeted by John Andrade and test drove two cars. the service was quite different from any I have had. There was no pushiness no gimmicks and no "salesman" feeling. I bought a great car virtually hassle free. John was helpful and knowledgeable and has gone above and beyond even after making the sale. I would recommend anyone to stop in.

sbruno1

Aug 19, 2014

I felt this dealership really cares about their customers. Phil Chancey was very friendly, helpful and courteous. He made my husband and I feel comfortable through out the entire time. He answered all our questions; Phil went beyond our expectations. He even picked me up at my place of employment, and took us to our insurance agency, and drove us back to the dealership to pick up our car. Thank you so much Phil. We will definitely return in the future.

usedcar556

Aug 17, 2014

They had a nice selection and had the cars that they advertised. Philip was very personable and helped make the car buy enjoyable. The only problem was a mechanical problem that forced me to bring the car back in to get fixed. I wish they would have caught it before putting it on the lot.

cwhite

Aug 17, 2014

They had a nice selection and had the cars that they advertised. Philip was very personable and helped make the car buy enjoyable. The only problem was a mechanical problem that forced me to bring the car back in to get fixed. I wish they would have caught it before putting it on the lot.

Kimberly Kent

Aug 16, 2014

Best place to purchase a car. Friendly and welcoming environment.

Simon

Aug 16, 2014

I bought a car from NorthEnd Motors about a month ago and a couple of weeks later I realized it was making noise from the wheels at low speed. I contacted Heradio Gonzalez regarding that and he asked me to come for check. I was supposed to come in a morning but I had to cancel. Then I came in the middle of the week, Heradio told me they are busy but they will look after my car. At the end, they had to change brake rotors and pads. He was very nice to me and he did not charge me anything. I came with the family and the kids could play in the little indoor play area. Very good experience.

mgills114

Aug 14, 2014

Good experience, got a good car at a fair price. Found through cars.com. They had a lot of cars on the lot if you want a big selection.

SAMMOM38

Aug 14, 2014

MY SON HAD BEEN LOOKING FOR A HONDIA CIVIC FOR A COUPLE OF MONTHS WHEN I HAPPENED TO SEE ONLINE A HONDA CIVIC AT NORTH END MOTORS THAT WAS IN HIS PRICE RANGE AND HAD LOW MILES. I THEN SPENT ALOT OF TIME READING THE REVIEWS BEFORE GOING TO SEE THE CAR, BECAUSE WE LIVE ABOUT 45 MINUTES AWAY... PHILIP CHANCEY TOOK ALOT OF TIME WITH MY SON, PULLING UP THE CARFAX, TALKING ABOUT THE CAR AND HOW FINANCING WORKS. MY SON NEEDED TO USE THE CAR HE HAD AS HIS DOWN PAYMENT AND THEY WERE GENEROUS WITH THE AMOUT THEY GAVE HIM, WHICH WAS MORE THAN OTHER DEALERS... WE DID ALOT OF SHOPPING AT OTHER PLACES BEFORE WE STOPPED HERE AND STAYED HERE TO PURCHASE THE HONDA, AND I VERY GLAD WE DID.I AM NOT ONE TO WRITE REVIEWS, AND I ALMOST NEVER DO, BUT I FELT THAT THIS WAS THE BEST BUYING EXPERIENCE I HAVE EVER SEEN..NEVER PUSHEY, ALWAYS ANSWERING MY QUESTIONS, AND I AM A PAIN,,, I ADMIT IT, AND SO WILL MY SON :) . I WENT TODAY WITH MY SON TO PICK UP HIS CAR, WHICH HE NEVER THOUGHT HE COULD AFFORD, AND NOT ONLY WAS HE SMILING EAR TO EAR, HIS PAYMENT WAS LOWER THAN EXPECTED AND THE CAR WAS MORE OF A CAR THEN HE EXPECTED. SO THANK YOU PHILP CHANCEY FOR HELPING A YOUNG MAN, BE A PROUD YOUNG MAN, THANK YOU FOR MAKING HIM REALIZE THAT NOT ALL DEALERS ARE THE SAME. AND THANK YOU FOR PUTTING UP WILL MY MILLIONS OF QUESTIONS. MY FRIENDS AND FAMILY WILL KNOW WHERE TO BUY THERE NEXT CAR. NORTH END MOTORS

disneyprincess828662607

Aug 13, 2014

Ryan Ploof is very nice and knowledgeable. He made my first browsing experience a breeze. I will definitely be back to see him when I'm ready to purchase.

Li

Aug 12, 2014

Great car buying experience! Everyone here was extremely friendly and patient. My 5 year-old son also liked it because there is even a kids' room! Shayne was very knowledgeable about cars, and helped us to find the car that fits our needs. With Shayne's patient help, the whole process was easy and smooth. We are very pleased about our new car 7 year old, but looks like new, and drives great. I found a minor issue with one window before I drove home, and the manager immediately agreed to fix it for free. Really happy about this purchase. Thank you North End Motors, and also my special thanks to Shayne!

darthur14

Aug 12, 2014

The staff was amazing. They were friendly and attentive. A wonderful experience. Phillip Chauncey went above and expectations. Him and my son got along very well they talked about cars he knew the ins and outs of the vehicle. He kept his word, he calls to check on me and makes sure the car is running fine. I have referred him and North End Motors to my friends. Professional honest and polite. Great car buying experience.

Li Shen

Aug 12, 2014

Great car buying experience! Everyone here was extremely friendly and patient. My 5 year-old son also liked it because there is even a kids' room! Shayne was very knowledgeable about cars, and helped us to find the car that fits our needs. With Shayne's patient help, the whole process was easy and smooth. We are very pleased about our new car 7 year old, but looks like new, and drives great. I found a minor issue with one window before I drove home, and the manager immediately agreed to fix it for free. Really happy about this purchase. Thank you North End Motors, and also my special thanks to Shayne!

charlespenders

Aug 11, 2014

The title says it all My wife and I had the BEST car buying experience in over 52 years .Thank you, Carly Jean Poh. Carly showed my wife and me, on her computer, with the screen facing all of us, ALL of the vehicle history and information.Not a sales pitch...The BEST PRESENTATION ever. We requested that OUR mechanic check out the vehicle. That was OKed and the next day we signed the papers and took delivery of the vehicle. We are truly happy with our "new to us". mini van for our three grand daughters their 93 pound American Bull Mastiff. Thank you North End Motors and again a very special thanks to Carly. Nana Barbara and Papa Charles, Canton, MA.

wafflesaregreat

Aug 11, 2014

Great dealership! The people and the service was great. I was even approached by Melanie Fiorino. She's very professional and easy to work with.

lmacquarrie

Aug 9, 2014

Heradio Gonzalez as always was helpful, courteous, and professional.He suggested what needed to be done, when, and was honest.Very knowledgeable about his job.Would recommend him to anyone.

Somerville Odyssey

Aug 8, 2014

My wife and I recently purchased a 2011 Honda Odyssey from North End Motors (specifically Steve Cahill), and we cant imagine how the experience could have been better. We did an extensive search for a pre-owned Odyssey and visited numerous dealerships, including some of the much larger name brand Honda dealers around Boston and we found the best deal and the best service at North End. When we were doing a walk around of the vehicle, I casually pointed out to my wife some very minor dents (think rock dings) near the front wheel-well and Steve said, we will take care of that. Honestly, I wasnt expecting anything and was just merely pointing it out, so I was taken aback that they just offered to fix that without me even asking. It was above and beyond what I expected. The entire sales process was simple, Steve Cahill wasnt pushy or aggressive at all and I would describe the entire experience as fun and enjoyable (not what you typically hear about regarding car purchases). We had our own financing through our credit union and they didnt try to push their financing on us. I highly recommend North End Motors, more specifically Steve Cahill, if youre in the market for a pre-owned vehicle.

aamade

Aug 2, 2014

Bernard Grodzinsky, the Customer Care guy was very professional, friendly and helpful. He knows his job very well and he was amazingly courteous. He even called me three days after I bought my car to find out how the car was running. This was great. Art King, the Accounts guy is a fine man and a professional.I will definitely recommend this dealership.

PWright

Aug 1, 2014

Upon entering North End Motors. I was quickly greeted by Philip Chancey who made my first car buying experience easy and pain free. He is very friendly, knowledgeable, and upfront about the cars and the dealership. I had done my research and knew what I was looking for before going so we did a test drive and things quickly progressed from there. I am very happy with the car Philip sold me and highly recommend him and North End Motors to anyone in the market for a car.

Fosa11

Jul 31, 2014

I recently bought a Chevy Equinox and I love it! I worked with Phillip and he was so great to work with. I test drove 3 different SUV's he was patient and very informative. This is the 2nd time with purchasing a vehicle from North End and I can't say enough good things. If you are in the market for a used car go see Phillip at North End Motors you won't be disappointed. He provided excellent service and is a great guy.

Wangwaci

Jul 31, 2014

Ryan is a well trained sales person. Kind and helpful even to the very green customers like me . Very friendly and professional. Gave me time to walk out and think , answered all questions about the honda and explained in lay mans language. Would recommend this dealership.

kat.lopes.1

Jul 31, 2014

My experience with North End Motors was amazing. I had the privilege to work with an awesome sales person, Ryan Ploof. Ryan couldn't have been more friendly or informative, just outstanding service. I knew what I wanted and I knew what I was willing to pay, simple as that and Ryan made it work!!! Everything from the beginning to end was courteous and professional. Also Missy the (finance manager) was such a doll to work with. The TL is everything he said it would be!! If you are looking for a car, this is the place to go.

Phil Wright

Jul 31, 2014

Upon entering North End Motors. I was quickly greeted by Philip Chancey who made my first car buying experience easy and pain free. He is very friendly, knowledgeable, and upfront about the cars and the dealership. I had done my research and knew what I was looking for before going so we did a test drive and things quickly progressed from there. I am very happy with the car Philip sold me and highly recommend him and North End Motors to anyone in the market for a car.

Odell Ruffin

Jul 30, 2014

I just purchased a car at North End motors I am very pleased with the car I bought but I thought I should have gotten more for my trade and the deal was not as good as I wanted, but I was very impressed and very comfortable with the salesman he was very respectful and he did try to get me more but they would not budge. THANKS TERRELL WOOTEN AND NORTH END MOTORS

DJB

Jul 29, 2014

Phillip Chancey was my sales person during the transaction. He was very friendly, knowledgeable about the inventory and professional throughout the process. He even delivered the car to me on Saturday at my place of work which was very convenient.

RRuffini

Jul 29, 2014

I just recently purchased my car from North End Motors and I couldnt be happier! I had been searching far and wide for particular features and I couldnt find the right combination of amenities. I had been looking for about 4 months when I finally came upon one at North End Motors. My husband and I decided to go to the dealership to check it out. Ryan Ploof came out to greet us. After looking at the car and test driving it, it was exactly what I had been searching for! We went inside and worked out the numbers, set up a payment plan and now Im the proud owner of an exceptional car. Ryan did a fantastic job! I will definitely be recommending Ryan to friends and family.

Daniel.Boudreau

Jul 29, 2014

Phillip Chancey was my sales person during the transaction. He was very friendly, knowledgeable about the inventory and professional throughout the process. He even delivered the car to me on Saturday at my place of work which was very convenient.

Deborah H

Jul 29, 2014

On Friday I began what I thought would be a long process to find my next new to me vehicle. I found North End Motors on line and they had the car at the price I felt I wanted in stock. I then read the Customer Reviews of the dealership and was impressed with what I read. I went to the dealership and met Phillip who is extremely knowledgeable and friendly. We closed the deal within an hour. Sadia was delightful to work with and made the paperwork seamless.

kevinbehulak

Jul 29, 2014

I HAD BROUGHT MY CAR TO THE SERVICE DEPARTMENT ON 7/17/2014 TO HAVE SOME REPAIR WORK DONE ON THE FRONT UNDER SIDE OF MY CAR. THE PLASTIC SHIELD THAT PROTECTS THE MOTOR UNDERNEATH HAD COME LOSE. HERADIO GONZALEZ WAS THE SERVICE ATTENDANT ON DUTY. I'M VISITING FROM FLORIDA AND HAD MY FAMILY WITH ME. I THOUGHT I WOULD BE WAITING ALL DAY WITH MY FAMILY AT THE DEALERSHIP TO FINALLY GET MY CAR FIX. MR GONZALEZ MADE ME FEELVERY COMFORTABLE AND CONFIDENT THAT I WAS IN GOOD HANDS. I DONT KNOW HOW HE DID IT, BUT HE HAD ME DONE WITHIN AN HOUR. WHEN WE GOT THERE THE SERVICE DEPARTMENT WAS FULL.I WAS PRETTY IMPRESSED WITH THE WAY HE TREATED ME, BEING I WAS OUT OF STATE. MY HAT OFF TO MR. HERADIO GONZALEZ FOR AWESOME SERVICE.

Robin Ruffini

Jul 29, 2014

I just recently purchased my car from North End Motors and I couldnt be happier! I had been searching far and wide for particular features and I couldnt find the right combination of amenities.I had been looking for about 4 months when I finally came upon one at North End Motors. My husband and I decided to go to the dealership to check it out. Ryan Ploof came out to greet us. After looking at the car and test driving it, it was exactly what I had been searching for! We went inside and worked out the numbers, set up a payment plan and now Im the proud owner of an excetional car. Ryan did a fantastic job! I will definitely be recommending Ryan to friends and family.

Gari

Jul 28, 2014

The service was professional. Road test was well sufficient .The variety of cars is added advantage.Ryan Ploof explained on any car I picked, recommending them well. Would recommend this dealer ship to others.

Skiz420

Jul 27, 2014

I was not looking for a new car at the time but had the misfortune of an accident with my current vehicle that put me in a position of needing a new car and quick. I recently moved in down the street next to North End Motors and figured it was as good of any place to start my hunt. I arrived at the dealer in my mangled honda civic and was greeted by Phillip Chancey and explained my situation and what I was looking for price wise and style. Immediately he knew what I was looking for and found me a 2012 Nissin Sentra SE-R Spec V. After taking a test drive and working out the numbers this looked to be the one. Phillip was clearly a Car Guy right out of the gate and that's refreshing because being a car guy myself it was often annoying to deal with the "salesman" rather than someone who really understands cars. So I drove off the lot the following day with my sentra. I have had the car in for service for a few minor things. Almost always dealing with Rob from service and he has been great throughout each engagement. I will continue doing business here for future service needs. The only negative I have is that they do not have a loaner car when you drop yours off but as I work nearby its not a big deal for me to get a ride in on.

skiz420

Jul 27, 2014

I was not looking for a new car at the time but had the misfortune of an accident with my current vehicle that put me in a position of needing a new car and quick. I recently moved in down the street next to North End Motors and figured it was as good of any place to start my hunt. I arrived at the dealer in my mangled honda civic and was greeted by Phillip Chancey and explained my situation and what I was looking for price wise and style. Immediately he knew what I was looking for and found me a 2012 Nissin Sentra SE-R Spec V. After taking a test drive and working out the numbers this looked to be the one. Phillip was clearly a Car Guy right out of the gate and that's refreshing because being a car guy myself it was often annoying to deal with the "salesman" rather than someone who really understands cars. So I drove off the lot the following day with my sentra.I have had the car in for service for a few minor things. Almost always dealing with Rob from service and he has been great throughout each engagement. I will continue doing business here for future service needs. The only negative I have is that they do not have a loaner car when you drop yours off but as I work nearby its not a big deal for me to get a ride in on.

Jaysupafly

Jul 25, 2014

Saw the car online and went for test drive got great customer service and the price of the car and miles where great too definitely check them out

Marcelopinhero

Jul 24, 2014

Bought a beautiful Ford Explorer from Shane. The process was easy, friendly and extremely professional. No pressure tactics one would expect when buying a used car. I would definitely recommend this dealership.

VS - A Struggling Student

Jul 24, 2014

Sales Representative Ryan Ploof was very friendly and personable. He came in on his day off to see me ride off in my new vehicle. In addition he was very responsive to my phone calls. The other sales representatives were equally as friendly like, Mr. Rogers and Service Representative Mr. Gonzalez. I had a problem with my vehicle, after purchase and they accommodated me with a loaner until the problem with my vehicle was fixed and to my satisfaction. If you need a vehicle, North End Motors will do everything they can to see that you get in one. They just will not put you in one, they want to make sure you are happy with their service. I would recommend North End Motors if you are looking to purchase a vehicle.

dixrya

Jul 21, 2014

I wasn't sure what I was looking for except I needed a vehicle with a third row. Steve provided me with many options and gave me all the information I needed to make an educated decision. This Dealership is certainly different form what I have experienced from others. Steve didn't pressure me or make the sales process stressful. He listened to what I was looking for and then delivered on everything he promised me after I signed the papers. Everyone was polite and professional and I will tell my family and friends about North End Motors and the awesome car buying experience I had there.

dixrya

Jul 21, 2014

I wasn't sure what I was looking for except I needed a vehicle with a third row. Steve provided me with many options and gave me all the information I needed to make an educated decision. This Dealership is certainly different form what I have experienced from others. Steve didn't pressure me or make the sales process stressful. He listened to what I was looking for and then delivered on everything he promised me after I signed the papers. Everyone was polite and professional and I will tell my family and friends about North End Motors and the awesome car buying experience I had there.

Kelley

Jul 20, 2014

Just purchased a 2010 Nissan from North End Motors- Phil was great! experienced in sales - Service, feedback and paperwork process was seemingly well organized.....

Jimenezp67

Jul 19, 2014

I wanted to avoid the stress of shopping on the auto mile, a friend suggested I try North End Motors. He also provided me the name of a salesman with whom he, his wife and daughter had helped them. I saw the car I was interested in on line and called and made an appointment with Ryan Ploof. Ryan was waiting when I arrived and we went to see the car, he took me for a test drive. There was no stress or pressure and he was a delight to work with. After purchasing the car, I found a few small things I wanted taken care of. They introduced me to a sales manager by the name of Patrick Rogers, who was very accommodating in addressing every issue I had. I would highly recommend them to a friend or family. Just so happens my daughter and her husband are looking soon and after hearing about my experience, they will be shopping there for their next car purchase.

michelle

Jul 18, 2014

I bought a hour there and have my services done there as well. Heraldic Gonzales helped me in the service department. Very nice and personable.

christin

Jul 17, 2014

I brought my Passat in for an oil change a few weeks ago and I was helped by an amazing employee named Heradio. He was incredibly attentive from the time I walked through the door yet not pushy in the least. He was very helpful in explaining things to me and made it easy to understand. I would definitely recommend this North End Motors location.

Me721

Jul 17, 2014

I would recommand this dealership for repairs only. The Service Department would go above and beyond to help you. The Sales people are typical sales people. they tell you one thing to get the sale and once you signed the contract it's something totally different. I posted earlier and gave it great reviews. but once i saw i was lied not so much.

Vera Strong

Jul 17, 2014

Sales Representative Ryan Ploof was very friendly and personable. He came in on his day off to see me ride off in my new vehicle. In addition he was very responsive to my phone calls. The other sales representatives were equally as friendly like, Mr. Rogers and Service Representative Mr. Gonzalez.I had a problem with my vehicle, after purchase and they accommodated me with a loaner until the problem with my vehicle was fixed and to my satisfaction.If you need a vehicle, North End Motors will do everything they can to see that you get in one. They just will not put you in one, they want to make sure you are happy with their service. I would recommend North End Motors if you are looking to purchase a vehicle.

Ryan

Jul 16, 2014

I was looking for a very specific car, and not looking specifically to work with North End Motors, They had it, and when i asked to come take a look, i received a video showing the car proactively... didn't ask or expect anything like that. When i came in, Carly was extremely helpful. There were a couple of things i pointed out with the car, and they offered to take care of them. One specifically was a bunch of paint chips from rocks on the hood. They offered to touch those up. I bought the car on the spot. Carly did a great job following up with me throughout the process, and everything went as smooth as i could imagine. Upon taking delivery, i noticed that the touch-ups on the hood didn't match the paint job. It was more obvious this way than if nothing had been done at all. Carly continued to follow up with me and her manager to make sure that the situation had been addressed. Well - my car hood hasn't been repainted yet, but i did get a follow-up email (after a short delay) that North End Motors would fix the hood coloring by painting the whole hood. I will update my review if the paint job doesn't match the car, but i have high hopes. Besides a few quality control issues, i'd recommend this dealership to anyone... and specifically recommend asking for Carly since she is about as nice and honest as you can get.

khayman281

Jul 16, 2014

I was looking for a very specific car, and not looking specifically to work with North End Motors, They had it, and when i asked to come take a look, i received a video showing the car proactively... didn't ask or expect anything like that. When i came in, Carly was extremely helpful. There were a couple of things i pointed out with the car, and they offered to take care of them. One specifically was a bunch of paint chips from rocks on the hood. They offered to touch those up. I bought the car on the spot. Carly did a great job following up with me throughout the process, and everything went as smooth as i could imagine. Upon taking delivery, i noticed that the touch-ups on the hood didn't match the paint job. It was more obvious this way than if nothing had been done at all. Carly continued to follow up with me and her manager to make sure that the situation had been addressed. Well - my car hood hasn't been repainted yet, but i did get a follow-up (after a short delay) that North End Motors would fix the hood coloring. I will update review if the paint job doesn't match the car, but i have high hopes. Besides a few quality control issues, i'd recommend this dealership to anyone... and specifically recommend asking for Carly since she is about as nice and honest as you can get.

Big Mike M.

Jul 9, 2014

I bought a VW GTI back in February and I couldn't be happier with the car, the dealership, and the service! Recently, I hit a pothole and it destroyed my tire. Luckily I got the family protection service. I couldn't remember if it covered my tires. So I called the dealership, and they looked up my name, and told me that it indeed covered the tires! I went to the dealership service office and the nicest and very knowledgeable man, named Heradio, helped me through the entire process. He truly made the whole situation painless. I sat in the waiting room for the first half of the World Cup, then he came back and told me that everything is all set and my car was ready. Fastest service I have ever had. If I were to suggest a dealer in the state of Massachusetts, it would be these guys. Absolutely amazing service and they made my car buying experience extremely easy. Like i said, I couldn't be happier.

jansz29

Jul 5, 2014

WE SAW THE CAR WE WANTED ON LINE, MADE AN APT, THEN WALKED INTO THE DEALERSHIP AND MET PHILLIP. WOW WHAT A GREAT EXPERIECNE TEST DROVE THE CAR, AND HE FILLED US IN ON EVERY FEATURE THAT THE CAR HAD TO OFFER. GREAT DEAL ON TRADE IN TOO. I BOUGHT THE CAR FOR MY DAUGHTER, SO WHILE I WAS WITH MISSY WHO WAS SO NICE AND PROFESSIONAL, AND FILLING OUT ALL THE FINANCIAL PAPERS , WHICH MISSY MADE SO EASY AND PAINLESS, PHILLIP TOOK MY DAUGHTER OUT AND WENT OVER ALL THE FEATURES AGAIN. AS I SAID THE BEST CUSTOMER SERVICE BAR NON I RECOMMEND NORTH END MOTORS HIGHLY AND I WILL CERTAINLY PASS THE WORD ON TO ALL MY FRIENDS AND FAMILY. I WOULD DO BUSINESS WITH THEM AGAIN ANY TIME

Ninjah911

Jul 4, 2014

Bernie made my experience easy and stress free. He didn't try to force me into a vehicle I didn't want like previous dealerships I have been to. The dealership is family owned and had a very friendly atmosphere. The cars there are high quality. I highly recommend anyone who is shopping for a new car to stop by North End Motors in Canton and see Bernie!

pfwoody

Jul 4, 2014

I had the pleasure of working with Carly Poh on a purchase of a Jeep Patriot, and she was outstanding. I was actually helping my son look for/buy this Jeep, since he lives/works in NH. From the moment that I walked in, everyone at the dealership was friendly and accommodating. Carly was fun to work with, and at no time was she pushy while I was looking at the Jeep. They even let me drive it up to NH to let my son have a test drive. Carly made sure to follow up on any questions or concerns, and she did a great job reaching out to me throughout the sale. The purchase process was just as easy, and Carly was very patient with my credit union, who dropped the ball numerous times during the loan process. Carly even drove the vehicle an hour and a half up to NH to deliver it to my son. Overall though, a great car buying experience.

Paul

Jul 4, 2014

I had the pleasure of working with Carly Poh on a purchase of a Jeep Patriot, and she was outstanding. I was actually helping my son look for/buy this Jeep, since he lives/works in NH. From the moment that I walked in, everyone at the dealership was friendly and accommodating. Carly was fun to work with, and at no time was she pushy while I was looking at the Jeep. They even let me drive it up to NH to let my son have a test drive. Carly made sure to follow up on any questions or concerns, and she did a great job reaching out to me throughout the sale. The purchase process was just as easy, and Carly was very patient with my credit union, who dropped the ball numerous times during the loan process. Carly even drove the vehicle an hour and a half up to NH to deliver it to my son. Overall though, a great car buying experience.

adriangoodall

Jul 1, 2014

Phiillip at North End motors provided excellent customer service. He is friendly and listened to our needs and was not pushy. He was also very knowledgable about the specs of the car we purchased. He also went above and beyond after our purchase. The car only came with be key, which is difficult because the durango citadel key with auto start is important to the operation of the car. Phillip chased up auction sites for over a week and a half trying to find the spare key- and after a lot of effort was able to find it. We were very happy with this follow up -which all occurred after the sale was done. Would definitely buy from north end motors again.

Amandakress

Jul 1, 2014

First time car buyer and I had an excellent experience!! Phil walked me through the whole process with patience and expertise. Thank you for a great transaction!

LarryLiuzzo

Jun 30, 2014

Ryan Ploof was great to work with. He was professional, friendly, helpful, and really seemed to not only know his stuff, but to also thoroughly enjoy doing what he does. At all times that I interacted with him, he was up front and to the point about any concerns or issues I had. Ryan is no doubt a valuable asset to the North End Motors team and he should be commended for his high-quality, professional work. Sadia Mahmood was also fantastic to work with as she sat down with me multiple times to go over all questions I had with the purchase of my first car. She was also extremely helpful, professional, and courteous; simply put, she is another great asset to the team. My experience with North End Motors was great and I highly recommend all to check them out and give them your business. If you're looking to purchase a great car for a great price, look no further. And, while you're at it, ask for Ryan Ploof - he will help you find the right car for you, while saving you all the nonsense that can come with buying a car.

nicoleauger15

Jun 29, 2014

This dealership is one of the best dealerships I have been too! All of the staff were super helpful and got me the best deal! I would recommend this dealership to all of my friends. Phillip Chancey was the gentlemen that helped me and he was very friendly and always checking in to up date me with any new information! Thank you again for a great experience!

Nicole A

Jun 29, 2014

This dealership is one of the best dealerships I have been too! All of the staff were super helpful and got me the best deal! I would recommend this dealership to all of my friends. Phillip Chancey was the gentlemen that helped me and he was very friendly and always checking in to up date me with any new information! Thank you again for a great experience!

moieri

Jun 28, 2014

Received great service from North End Motors. I originally was going to use my own car loan. The option that was provided worked out better for me financially. At first I was against using their services but they informed me about the options that were available and I was not pressured to use their services. They provided me the pros and the cons and I was able to make a decision that I was comfortable with and worked best for me. Needless to say I was satisfied with the service.

moieri1

Jun 28, 2014

Service Review Received great service from North End Motors. I originally was going to use my own car loan. The option that was provided worked out better for me financially. At first I was against using their services but they informed me about the options that were available and I was not pressured to use their services. They provided me the pros and the cons and I was able to make a decision that I was comfortable with and worked best for me. Needless to say I was satisfied with the service.

moieri1

Jun 28, 2014

Received great service from North End Motors. I originally was going to use my own car loan. The option that was provided worked out better for me financially. At first I was against using their services but they informed me about the options that were available and I was not pressured to use their services. They provided me the pros and the cons and I was able to make a decision that I was comfortable with and worked best for me. Needless to say I was satisfied with the service.

Kristen

Jun 27, 2014

This was my very first time buying a car, and I was very happy with the whole process. I had done quite a bit of research once I decided I wanted a Jetta and the prices at North End Motors were much better (given the proximity to Boston) than any other dealership I had seen. The sales person I worked with, Phil, was incredibly helpful. He stated the facts as the were, and ensured me that the car was a great deal without being overly pushy for me to make a decision or purchase immediately. Once I decided to purchase the car, the remainder of the process went very smoothly. They put a decent amount of time and work into the car so it almost felt brand new!

MaryO

Jun 26, 2014

As I had been searching for my next car, I came across North End Motors and found that their prices were very reasonable. I made an appointment to take a look at a Jeep Patriot at 7:30 pm. North End Motors closes at 8 pm and even though I walked into the dealership 20 minutes before closing, everyone was still very eager to help me and welcomed me with smiles on their faces. Carly was actually the first person to greet us and assured us that we were in the right place! I told her that I was interested in one specific car that I had seen on the website and she was not pushy for me to look at any others. As I took it for a test drive, Carly explained all of the benefits of purchasing with North End Motors, like the fact that all cars are completely serviced, detailed, and "fixed" before you drive away. They have a program called We Owe You, where once you purchase the car, you write down all of the things you would like to be checked or done before taking it home. I also brought in my current car to have it appraised for a trade-in and was very satisfied with the appraisal. It was fair and in the range that I expected it to be. Carly was very personable and genuine, I did not feel as though she was trying to haggle me or rip me off. We were able to come to an agreement and I am very pleased with the purchase of my new (new to me) 2012 Jeep Patriot Limited! Thank you Carly & North End Motors for being so accommodating!

MaryOLoughlin

Jun 26, 2014

As I had been searching for my next car, I came across North End Motors and found that their prices were very reasonable. I made an appointment to take a look at a Jeep Patriot at 7:30 pm. North End Motors closes at 8 pm and even though I walked into the dealership 20 minutes before closing, everyone was still very eager to help me and welcomed me with smiles on their faces. Carly was actually the first person to greet us and assured us that we were in the right place! I told her that I was interested in one specific car that I had seen on the website and she was not pushy for me to look at any others. As I took it for a test drive, Carly explained all of the benefits of purchasing with North End Motors, like the fact that all cars are completely serviced, detailed, and "fixed" before you drive away. They have a program called We Owe You, where once you purchase the car, you write down all of the things you would like to be checked or done before taking it home. I also brought in my current car to have it appraised for a trade-in and was very satisfied with the appraisal. It was fair and in the range that I expected it to be. Carly was very personable and genuine, I did not feel as though she was trying to haggle me or rip me off. We were able to come to an agreement and I am very pleased with the purchase of my new (new to me) 2012 Jeep Patriot Limited! Thank you Carly & North End Motors for being so accommodating!

danielwong900

Jun 23, 2014

This is the first time I buy a car from this dealer, I am surprised how friendly all the employees are, from sales to finance. I am very satisfied with this dealer.

Gregor

Jun 20, 2014

There is not much if anything by my knowledge going wrong over at North End Motors. I came to this canton location looking to finance a reliable vehicle that i would love and afford. Philip Chancey sat me down and showed me all my options and showed me that the sale on the vehicle i was interested was better than anyone else around. From the time i stepped onto the lot and still today North End Motors quality customer care is unparalleled to any other place i have made a purchase from. Highly recommended.

John

Jun 20, 2014

Bernard helped me out and he was the nicest salesman I have ever met, didn't try to pull the wool over my eyes and told me like it was. There was one minor problem with the service department, they left the oil cap off and oil went everywhere in the engine compartment, I took it back and asked them to fill and wash off the engine compartment and they did it no questions asked. Bernard was more than polite I felt like he was one of the family.

Sobner Hermilus

Jun 20, 2014

I've never bought/finance a car from a dealer before and I was kind of skeptical of doing so. A friend of mine from work who was also looking to purchase a car told me about North End Motors. He told me that he met a gentleman by the name of John Fernandez who walked him through the process of financing the car that he wanted and so forth. Right there and then I asked him to call John. I spoke to John to find out if he had the Infinity G35x. Unfortunately he didn't, but he mentioned that he had an G37x and also gave me their online site so I can check the car. I went online and check it..and right there I fell in love with the car and called John up and set up an appointment. Met up with John at Canton to test the car out and the car felt good and right... I was kind of worried of getting approved for a loan, but John made sure that everything worked out fine. He expalined my monthly financing payments and even helped me get a cheaper insurance deal for he had kept his word since the begininig..He kept everything real... After I got everything done. I set up a day to pick up my car up and once I did it felt good driving in my infinity. Brought my car home and my brother who was looking to buy an inifinty also fell in love with the car. I told him listen if you still want to get the car here's this number to call and asked to speak with John Fernandez and he will take care of you. I call John and gave him a heads up.. John set up an appointment with my brother and now dudes crusing in here's new infinity M37.....All I can say is that John really help me out. He explained everything to me and also gave me his point of views. He was selling the car to me yes, but at the same time he kept everything real and honest. If any of yall decide to go there ask to see John you wont regret it. Great customer service. Thanks John.

Yancie barthelemy

Jun 19, 2014

Shayne did an amazing job , he was on top of everything every step of the way , keeping me updated always communicated with me , always responded to my calls even while he's a busy guy. granted I couldn't get the car I wanted but he looked for the best deals for me and help me get a car that would better fit me and my budget and I love the car now. Good professional business man , knows what he's talking about. I will and would recommend people and my family and friends to go see him.

ggmeatman

Jun 17, 2014

I walked in to North End Motors last week to buy a car. Ryan Ploof greeted me and asked if I knew what I wanted to look at or did I want to browse. I saw the car I wanted online and asked if it was still available. He said yes and got the keys. He knew the car well and was extremely helpful. After we came back I told him I wanted it and and told him that I don't haggle. I had no problem paying the listed price minus trade in. What I wanted most was to drive off with the car today. He said he would do everything he could. Within 15 minutes I had signed the papers and he sent them on to finance manager Sadia Mahmood. 15 minutes later Sadia called me in and went over everything I had to sign including the financing. She faxed the info to the insurance agent. I told them I was going out for lunch and would be back in an hour and a half. They said no problem. When I got back the car was waiting out front all prepped and ready to go. Ryan pulled the plates off my truck and put them on the car. He handed me the keys and wished me well. Wow, only 4 hours start to finish! That's called accomdating the customer...Thanks Ryan and Sadia!

GregorDodard

Jun 17, 2014

I personally am a very picky person i don't buy into lies. if you slip up and feed me crap I'm the type of person to not take a car even if you offered it for free. North End motors are your go to guys. They are a reliable dealer that beats out all of their competition. I went to quirk before north end and they told me a 2008 nissan altima coupe with 87k on it for 15000 was a great buy. and to help me they would knock off 3000. Honestly don't waist your time with people trying to "help" you by knocking off 3000. Quirk plays that game all day. Just go somewhere that thrives off integrity and will sell you a no BS price.

Bonnie S

Jun 16, 2014

My boyfriend and I had a great experience here! We dropped in to see a Pontiac Vibe that we saw online and wanted to check it out in person. Phil was so helpful in being transparent about the car, it's issues, how the process went, etc. Phil made us feel very comfortable and was very respectful of us and our time. We had no problems with the paperwork and Phil has kept us in the loop 100% in the process of detailing and picking up the car. We also worked with Sadia to organize the financial end, and she was very friendly and immediately made us feel comfortable. Thanks Phil and Sadia!

George G.

Jun 16, 2014

I walked into North End Motors needing a car. I saw they had one that interested me online and was hoping they still had it in stock. Ryan Ploof saw me walk in and came over and greeted me. I told him what I wanted and he grabbed the keys and we took it for a test drive. He knew everything about the car. When I came back I told him I wasn't interested in haggling so I would pay the listed online price minus my trade in. The one thing I wanted most was to have this as soon as possible meaning today. He said he would get right on it. And he did. He sent the paperwork to finance manager Sadia Mahmood and within 15 minutes she called me in to sign all the paperwork. She was very pleasant and thorough. She said it would take a little while to process the papers and push it through their in house registry. So I went to lunch. When I got back my car was outside already fully prepped. Ryan took the plates off my truck and put them on my new car, handed me all the keys and wished me luck. It took all of 4 hours! Now that is accommodating the customer! Thanks Ryan and Sadia!

BonnieSolomon

Jun 16, 2014

My partner and I had a great experience here! We dropped in to see a Pontiac Vibe that we saw online and wanted to check it out in person. Phil was so helpful in being transparent about the car, it's issues, how the process went, etc. Phil made us feel very comfortable and was very respectful of us and our time. We had no problems with the paperwork and Phil has kept us in the loop 100% in the process of detailing and picking up the car. We also worked with Sadia to organize the financial end, and she was very friendly and immediately made us feel comfortable.Thanks Phil and Sadia!

jar0971

Jun 13, 2014

Ryan was very helpful and great to work with. Will definitely go back to him when I am ready to buy another car. I will recommend him and Northend dealers to everyone I know looking for car.

natewinave

Jun 13, 2014

The car is really nice. Working with Terrell was pleasant he worked with management to get the deal done. Being self employed makes more work and they did it. Hats off to them who worked with me.Thanks..

Mark

Jun 9, 2014

I had a great experience with this dealership. I just recently bought a 2008 Jeep Liberty and everyone there was incredibly helpful. The main sales associate I dealt with was Shayne Tate. He was a huge help in the buying process and helped me pick out the right car for me.

Debramusto2014

Jun 7, 2014

I saw the car I liked and stopped in to see the make and model. Ryan came out in less than 5 minutes and I was very impressed with the knowledge of the car. The test drive was really nice.

CClund1

Jun 4, 2014

We have now purchased 3 cars from North End Motors because of the level of service. We came in on a Sunday afternoon. Ryan Ploof greeted us and we went through their inventory. Ryan did not try to push anything but helped us work through the type of car we were looking for. He was very professional, knew his cars, and was great to work with. Thanks, Ryan

Banker guy

May 30, 2014

Ryan was on top of everything right from the start! I knew it would be a great experience. Ryan was able to help me out by picking me up from the T and drive me home on my first visit. He was friendly and it allowed us to get to know each other a bit more. I really felt like he was on my side. I knew which car I wanted so Ryan had it ready to go for a test drive and I could tell that he read up on his FIAT knowledge prior to my visit. I'm in sales too, and it's great when others are prepared and can present information well. After the test drive, I needed some help getting to the right deal for the car. Ryan needed to involve his sales manager. The manager was direct, came with evidence and presented a compelling argument for a few things. While I can appreciate that we ultimately came to a deal, I think my experience with him could have gone better than it did. I then worked financing with Sadia, she worked some magic and got me a great rate! Much better than any other dealership I've visited. I felt satisfied about our deal. I admit that I was not as trusting when it came to getting the loan docs to the bank and getting a good turnaround time, and it didn't help that Sadia was out the next day but the North End Motors team got business taken care of, and I was coming to pick up the car on the third day! My pick up visit lasted all of about 5 minutes and I am still impressed with how easy it's been with Ryan and Sadia at the North End Motors! Thanks you two! -JLA

Curtjeep

May 30, 2014

Jeep commander It was a great experience, I would recommend this dealer to all of my family. Also the Phillp this car salesman is the best, he will keep you laughing, fun and friendly.

bamblue54

May 30, 2014

Ryan was on top of everything right from the start! I knew it would be a great experience. Ryan was able to help me out by picking me up from the T and drive me home on my first visit. He was friendly and it allowed us to get to know each other a bit more. I really felt like he was on my side. I knew which car I wanted so Ryan had it ready to go for a test drive and I could tell that he read up on his FIAT knowledge prior to my visit. I'm in sales too, and it's great when others are prepared and can present information well. After the test drive, I needed some help getting to the right deal for the car. Ryan needed to involve his sales manager. The manager was direct, came with evidence and presented a compelling argument for a few things. While I can appreciate that we ultimately came to a deal, I think my experience with him could have gone better than it did. I then worked financing with Sadia, she worked some magic and got me a great rate! Much better than any other dealership I've visited. I felt satisfied about our deal. I admit that I was not as trusting when it came to getting the loan docs to the bank and getting a good turnaround time, and it didn't help that Sadia was out the next day but the North End Motors team got business taken care of, and I was coming to pick up the car on the third day! My pick up visit lasted all of about 5 minutes and I am still impressed with how easy it's been with Ryan and Sadia at the North End Motors!Thanks you two!-JLA

curtislirianomclaurin

May 30, 2014

It was a great experience, I would recommend this dealer to all of my family. Also the Phillp this car salesman is the best, he will keep you laughing, fun and friendly.

marle

May 30, 2014

Ryan Ploof was very helpful and knowledgeable he made the process very easy. He stayed beyond the end of his shift to accommodate our needs. I will definitely recommend North End Motors and Ryan to friends and family.

TomCan

May 28, 2014

I have had two horrible experiences with North End Motors in Canton.1. I went in to buy a car for my wife. The salesman was young and cocky. After the test drive, he told his coworker to park it in the "sold" lot. He then forced the sale upon us and made us very uncomfortable. We said we didn't want to buy, but they kept having different people talk to us. Finally we walked out and said we felt very pressured. It turns out the finance dept was trying to screw us with a high interest rate when we both had great credit.2. I went to test drive a car. I called 30 minutes before and asked if the car was available to test. When I got there, the salesman looked confused and said the car wasn't actually at the site. We had to drive over to the other branch to actually find the car. A simple 20 minute test drive ended up taking 2 hours.These guys stink. Avoid at all cost.

mdisario

May 27, 2014

We researched and looked at alot of dealerships and cars before deciding to travel 45 minutes from home to check out North End Motors. Online we saw they had the same year and model car we had liked at a dealership close to home and the price was a few thousand lower and had more options than we had seen on the other car. We also were interested in looking at another model car they had there. We were greeted by Shea when we arrived and he was very friendly and he answered all our questions and went with us on a few test drives. He was extremely helpful in helping us look at vehicles in our price range with desired mileage and options we wanted. The finance person was also extremely friendly and helpful. Since it was a Sunday and the following day was a holiday we could not drive the car off the lot and would not be able to take possession of the car until Tuesday. That posed a problem with our work schedules and having the dealership 45 minutes away. Shea and Terrell delivered the car to us at our home on Tuesday. It was an overall excellent experience and we are now the owners of a gorgeous car whose Kelly Blue Book value is actually three thousand dollars more than we purchased the car for. I highly recommend Shea and North End Motors.

mo & phil

May 27, 2014

We researched and looked at a lot of dealerships and cars before deciding to travel 45 minutes from home to check out North End Motors. Online we saw they had the same year and model car we had liked at a dealership close to home and the price was a few thousand lower and had more options than we had seen on the other car. We also were interested in looking at another model car they had there. We were greeted by Shea when we arrived and he was very friendly and he answered all our questions and went with us on a few test drives. He was extremely helpful in helping us look at vehicles in our price range with desired mileage and options we wanted. The finance person was also extremely friendly and helpful. Since it was a Sunday and the following day was a holiday we could not drive the car off the lot and would not be able to take possession of the car until Tuesday. That posed a problem with our work schedules and having the dealership 45 minutes away. Shea and Terrell delivered the car to us at our home on Tuesday. It was an overall excellent experience and we are now the owners of a gorgeous car whose Kelly Blue Book value is actually three thousand dollars more than we purchased the car for. I highly recommend Shea and North End Motors.

Pylem20

May 26, 2014

Pat, Bernie, and Missy were all a great help in the process of selecting a new (used) car - a 2012 Hyundai Elantra. They were patient and listened to my concerns and input. I did not feel as though my arm were being twisted. Pat and Bernie made sure that I got a great deal on the car. They also made sure that the car was in great condition before I purchased it. I would recommend this dealership and the sales associates to anyone looking for an affordable car that's in great condition.

Pylem20

May 26, 2014

Pat, Bernie, and Missy were all a great help in the process of selecting a new (used) car. They were patient and listened to my concerns and input. I did not feel as though my arm were being twisted. Pat and Bernie made sure that I got a great deal on the car. They also made sure that the car was in great condition before I purchased it. I would recommend this dealership and the sales associates to anyone looking for an affordable car that's in great condition.

wchandler2014

May 24, 2014

I came in not expecting to leave with car much less such a clean car. Ryan was awesome I told him the car I wanted and he definitely went out of his way to make it happen. This dealership overall went out of their way to make me happy whether it was getting me a rental till my car was ready to picking me from the train station Ryan and this dealership as a whole went well above and beyond I will recommend to anyone looking for a car.

Aungelia

May 24, 2014

I came to North End Motors in search of a new car with less than perfect credit. Trying to finance a car with not so great credit tends to be quite the inconvenience. So, when I didn't get approved for the car I had originally been interested in I was once again disappointed. I left the dealership trying to figure out what I'd do next. Shortly after leaving, I received a call from Ryan Ploof letting me know that although I wasn't approved for my first choice he was able to get me approved for a different car. He listened to what I liked/wanted and got me into a car that I would love. He was more than helpful throughout the rest of the buying process and extremely nice! If you're in need of a good quality used car with a great price go to North End Motors. And ask for Ryan! Thank You Again, Aungelia

sweetlia19

May 23, 2014

I came to North End Motors in search of a new car with less than perfect credit. Trying to finance a car with not so great credit tends to be quite the inconvenience. So, when I didn't get approved for the car I had originally been interested in I was once again disappointed. I left the dealership trying to figure out what I'd do next. Shortly after leaving, I received a call from Ryan Ploof letting me know that although I wasn't approved for my first choice he was able to get me approved for a different car. He listened to what I liked/wanted and got me into a car that I would love. He was more than helpful throughout the rest of the buying process and extremely nice! If you're in need of a good quality used car with a great price go to North End Motors. And ask for Ryan!Thank You Again,Aungelia

Maggie

May 19, 2014

Mostly everyone at the dealership was friendly and ready to provide customer service. Shane provided great customer service and even spotted things (minor) on the car that needed repair and took it upon himself to place the repair order. We are still awaiting a part foe the broken antenna. However, Shayne was great, especially considering he was new on the sales floor.

ACTeach

May 18, 2014

This was my first experience buying a car and Phil made the process comfortable and informative. He was always a straight shooter when talking about cars. I will definitely refer people to North End Motors.

maggiegrice

May 18, 2014

Mostly everyone at the dealership was friendly and ready to provide customer service. Shane provided great customer service and even spotted things (minor) on the car that needed repair and took it upon himself to place the repair order. We are still awaiting a part foe the broken antenna. However, Shayne was great, especially considering he was new on the sales floor.

Mrs. Will Smith

May 15, 2014

I was on a mission to buy a Mercedes sports car. My credit wasnt great and it was out of my range but thats what I wanted. I had the pleasure of working with Lonnie Wright as my sales guy. He listened to all my wants and needs. When I wasnt approved for the Mercedes I was devastated but Lonnie didnt give up on me. For th3 next 2 weeks he personally worked with me to find the right affordable yet stylish car I wanted. He wawnt oushy and I didnt feel like he was just teying to make a sale and get a commision. He sincerely wanted to help me out. In the end I left with 2012 Passat that I a completely in love with. I got it for a great deal with no money down. The car shopoing process can be stressful and tedious, but Lonnie and Northend motors make it a point to make the experience less stressful. They even off pizza on Saturdays...lol If I had to do the entire process again I wouldn't even think twice in going somewhere else. If you want a great sales person as well ask for Lonnie Wright!!!

nickychin

May 13, 2014

Very friendly, salesman was very knowledgeable about vehicle. Finance manager was very helpful. Was somewhat disappointed that dealer did not have extra key and that there were no floor mats.Also was told that vehicle had phone capability but it didn't.

Chuck2014

May 8, 2014

I bought my truck at North End Motors three years ago. I had a great experience buying the truck.I have returned to North End Motors for oil changes and service work because of the excellent quality work the service department mechanics do as well as the quality of people who work there.The service advisor Rob Price is always very professional and very knowledgeable whenever I talk with him. He is an excellent service advisor who takes the time to explain any issues and answer any questions.I will be returning to North End Motors for any future service work as well as oil changes because of the excellence of the service department.

Chudi

May 6, 2014

I recently purchase an SUV from Northend Motors in Canton and had an experience worthy of sharing. The sales person, Terrell was very good. He was knowledgeable, friendly and above all listened to my needs are. He did not employ any "high pressure" tactics that is commonplace in the car sales industry. I was very satisfied with the process and would recommend Northend Motors to my friends and family. -Chudi-

chudi

May 6, 2014

I recently made a second purchase from Northend Motors in Canton and had an experience worthy of sharing. The sales person, Terrell was very good. He was knowledgeable, friendly and above all listened to my needs are. He did not employ any "high pressure" tactics that is commonplace in the car sales industry. I was very satisfied with the process and would recommend Northend Motors to my friends and family.-Chudi-

splaut

May 4, 2014

I first made contact with this dealership via their website. I arranged to test drive a super clean and low mileage Mustang GT convertible. I was greeted by Phillip who is very friendly, outgoing and has a professional demeanor. I test drove the car and liked it. We danced the negotiation dance and we could not come to a deal. I found another convertible on their lot that represented a better value and we quickly made a deal on the car. This vehicle is nearly in showroom condition, has the original manufacturers and is a great value. It was priced right from the start so we didn't have play the start high haggle to reasonable game that is so often played in the used car business. I will do business with these people again and recommend my friends and family.

splaut

May 4, 2014

I first made contact with this dealership via their website. I arranged to test drive a super clean and low mileage Mustang GT convertible. I was greeted by Phillip who is very friendly, outgoing and has a professional demeanor. I test drove the car and liked it. We danced the negotiation dance and we could not come to a deal. I found another convertible on their lot that represented a better value and we quickly made a deal on the car. This vehicle is nearly in showroom condition, has the original manufacturers and is a great value. It was priced right from the start so we didn't have play the start high haggle to reasonable game that is so often played in the used car business. I will do business with these people again and recommend my friends and family.

tjg1118

May 4, 2014

I recently purchased a Ford Fusion at Northend Motors. The Salesman, Bernie and Sales Manager, Dan were very friendly and helpful and they worked hard to make sure I was happy. They got me into the car I really wanted and I left there with a Smile :)

solina88

May 2, 2014

I met with Shea Damion, after the normal blah blah blah he went to get the keys to test the car, he returned without the keys and told me that the car was being repaired, but that he was going to proceed with checking my credit, I asked him if that could bring harm to my credit , (like put hard credit inquiries) He said not to worry that that was only done when applying for credit cards not a car loan, anyway at this point I wasnt even going to see the car, I dont understand why they did tell me the car wasnt available before making the appointment, I was driving from Cranston RI over 45 min drive plus they knew which car I wanted to see. After over an hour they give me some number$ that I wasnt impress with it. They offer peanuts for my trade-in. But after all this thats not what made me write this review. I checked my credit yesterday and it turns out that 3 hard credit inquiries has been added to my credit, I lost like 30 credit points . I called Shea Danino this morning and he say sorry theres nothing he could do and that was unusual to happen but the good thing was that I had 30 days to look for a car. Please dont waste your time and be careful with this dealer it can ruin your credit. Thanks to them I went from good credit to poor credit.

dj1717

May 2, 2014

I had an absolutely GREAT experience purchasing my used car through North End Motors. My sales agent Ryan Ploof was extremely helpful in making sure I was happy with my purchase. For all you girls out there that are looking to purchase a car - go see Ryan - he is very helpful and also nice to look at!! Ryan - you are the best. I wish you much success and many sales in the future!! To the management and staff at North End Motors, thank you for being so helpful in making my purchase such a smooth transaction.Best wishes - Debi JohnsonMilford, MA

vwcclux

May 2, 2014

After doing extensive research to choose just the right vehicle, I ended up visiting NorthEnd Motors. They had the best prices for the vehicle I was interested in. I had my test drive with Terrell Wooten. He was knowledgable and friendly. He didn't try to pressure me at all. I had planned on visiting one other dealership, but after my test drive I decided to deal with Terrell and North End Motors. Now Im driving my" new to me" car and look forward to a long relationship with North End Motors.

Toup

May 1, 2014

This was our second time buying a used car from North End Motors. We were helped by Phil Chancey. He was wonderful. He helped us through the process. He was patient as we looked at many cars. Phil was honest with us when some of our selections exceeded our budget. Phil was very attentive and paid attention to what we said. He remembered particular concerns that we had though the process and made sure they were addressed. He was also very accommodating to our three year old son who at times was rambunctious. We recommend both North End Motors and Phil Chancey in particular if you want to buy a car.

George

May 1, 2014

I was looking for a used car and really needed to buy something quickly. I went to the company website and researched a couple of vehicles that matched my criteria. I called in and set up an appointment for when I was able to make it to the dealership. I worked directly with Terrell Wootin and when I arrived the cars I had an interest in were already pulled around to the front and ready to be viewed. I was able to take a good test drive in each vehicle and Terrell was more than helpful in answering all my questions and comparing the cars they had to what was available elsewhere. We were able to come to a compromise on price and the insurance, registration, inspection etc. was all handled right at the dealership. Never once did I feel like Terrell was trying to corner me or put me in a uncomfortable position. I really enjoyed the service North End Motors was able to provide and I highly recommend the dealership to anyone looking at cars in the area.

Toup

May 1, 2014

This was our second time buying a used car from North End Motors. We were helped by Phil Chancey. He was wonderful. He helped us through the process. He was patient as we looked at many cars. Phil was honest with us when some of our selections exceeded our budget. Phil was very attentive and paid attention to what we said. He remembered particular concerns that we had though the process and made sure they were addressed. He was also very accommodating to our three year old son who at times was rambunctious. We recommend both North End Motors and Phil Chancey in particular if you want to buy a car.

sjb5718

Apr 30, 2014

I had an overall great experience with this dealership. As soon as I arrived a woman greeted me at the door and periodically checked on me since they were very busy that day. My salesperson, Terrell Wooten, had great customer service and was the reason I decided to buy that day. Initially I went in just to look but after we test drove a few vehicles, he suggested that I get my trade appraised and that was what sealed it. His knowledge helped me to recognize that it was the perfect time to buy. This is my 2nd car with North End and this experience is even better than the 1st. I would and have already recommended this dealership to friends. I would certainly come back again.

sjb5718

Apr 30, 2014

I had an overall great experience with this dealership. As soon as I arrived a woman greeted me at the door and periodically checked on me since they were very busy that day. My salesperson, Terrell Wooten, had great customer service and was the reason I decided to buy that day. Initially I went in just to look but after we test drove a few vehicles, he suggested that I get my trade appraised and that was what sealed it. His knowledge helped me to recognize that it was the perfect time to buy. This is my 2nd car with North End and this experience is even better than the 1st. I would and have already recommended this dealership to friends. I would certainly come back again.

Ncraigwell

Apr 29, 2014

We went in to look at the black ford explorer that we've had our eye on. We were ready to buy but can't say we knew we'd be leaving with a truck that day. After test driving we said yes, got insurance, detail and plate all in the same day, matter of hours. Convience to the max !

DB

Apr 29, 2014

Phillip Chancey, was excellent at understanding my needs and my wants. Northend motors was fair to me as a customer and great to my wallet. They understood my finances and got me into a car I could afford. This was the only dealership that was honest with me and helped me. Thanks to people like Phillip and NorthEnd motors I am back on the road riding.

Antonio

Apr 28, 2014

I had a great experience buying my car. Steve Cahill was my salesmen and I told him What I wanted and he got it done for me. They have a wide selection of vehicles and it's a very clean and professional environment. There was a a few things wrong with my car and they repaired it for Mr without any hassels. Would definitely recommended this dealership to my friends and family. And once again Steve cahill was awesome!

DBmymy

Apr 28, 2014

Phillip Chancey was great at understanding my needs and my wants with a car. He looked out for my finances first and made sure I got the car I wanted at the price I could afford. Great cars, and Great people maybe an understatment. Thank you to NorthEnd Motors and Phillip because they got me back on the road.

steve

Apr 22, 2014

Extremely unprofessiand wheni called up to see if a vehicle was still aviable. The person answering the phone rudely told me no and hung up the phone. Extremely rude people. Myself nor my company will ever buy from this dealship. Awful

Javier

Apr 21, 2014

I have not been in a car dealership in a long time and i have always try to avoid them at all cost due to a really bad experience in the pass. But I have been looking for a new or used car for a while and then I saw an SUV that I really wanted to see. So I head up to Canton, MA to see this SUV with my guard up not knowing what to expect. Well let me tell you it was the best experience of my life as a customer to received an A++ Customer Service. I was greeted at the door by Phill witch I told him I have a Car in mind. Great!! he said...Every body at the dealer is very friendly and welcoming... Yes I know all of them want to make a sale.... But its about asking the right questions that got my attention.... in to so much detail and finding out my needs. Thank you to Phill Cocio for making this a great experience and I wish you well.

jcolon2607

Apr 21, 2014

I have not been in a car dealership in a long time and i have always try to avoid them at all cost due to a really bad experience in the pass. But I have been looking for a new or used car for a while and then I saw an SUV that I really wanted to see. So I head up to Canton, MA to see this SUV with my guard up not knowing what to expect. Well let me tell you it was the best experience of my life as a customer to received an A++ Customer Service. I was greeted at the door by Phill witch I told him I have a Car in mind. Great!! he said...Every body at the dealer is very friendly and welcoming... Yes I know all of them want to make a sale.... But its about asking the right questions that got my attention.... in to so much detail and finding out my needs. Thank you to Phill Cocio for making this a great experience and I wish you well.

Wes Senior Olympican

Apr 19, 2014

I had never bought a used car before. The salesman Philip was very knowledgeable about the features on the car bought. The buying process was simple except i didn't understand the registration would be mailed to my house and the vehicle would not be inspected there. There were a few "We Owe You" items, that were taken care of.

Matt

Apr 18, 2014

This dealership was by far my most pleasant experience with a car dealership. I was helped out within minutes by Phillip "Champine" and he knew sobmuvh about the Jeep I was looking at and was very helpful in getting me all the info I needed. I would definitely recommend North End!! Thanks again!

Kris Kantor

Apr 17, 2014

I came in to purchase a gas efficient small car and Steve Cahill was very helpful, polite and not pushy. Everything was completed on time, as promised, and I am more then happy with our new vehicle.

MaryJ.

Apr 15, 2014

Exceptional Saleman I felt compelled to share my experience at Northend Motors with everyone who is considering buying a used vehicle. I was so pleased with the Sales Associate Lonnie Wright who was extremely accommodating, professional, and polite. He really made me feel comfortable purchasing my new vehicle. Thank you Northend and Lonnie for meeting all of my family's needs.

treshur

Apr 15, 2014

I felt compelled to share my experience at Northend Motors with everyone who is considering buying a used vehicle. I was so pleased with the sales associate Lonnie who was extremely accommodating, professional, and polite. He really made me feel comfortable purchasing my new vehicle. Great selection and an unbeatable prices can suits all of your family's needs.

JOE R

Apr 10, 2014

I recently purchased a 2010 Mazda 3 at North End Motors. Steve in sales was very helpful and was there for us in the entire car-buying process. Met Steve at my local mechanic and discussed what the vehicle needed for me to purchase it. Only issue was that my mechanic recommended some under-carriage body work to be completed. It was completed by repair shop but was rushed and no new parts were used to repair. Had an issue with this repair later in the month which NorthEnd fixed by installing new fender lining. I love the vehicle and believe sales price was very good for this mazda 3

Carol J.S.

Apr 9, 2014

I bought my Maxima in for an oil change and ended up purchasing a Rogue. All the staff I encountered were courteous, professional, and helpful. I have been a customer of North End Motors for three years now and intend to continue to have both vehicles serviced by them. Before purchasing from other dealer, take the time to meet Steve in Sales at North End.

Robin

Apr 8, 2014

Purchased a service plan. Had the first oil change. Fast and efficent. Heradio is right on top of things! Highly recommend north end!!

ttman77

Apr 2, 2014

The saw a Lexus on line so I went to see it. I dealt with Ryan Ploof we was very friendly and personable and answered all my questions. When it came time to negotiate I had a figure in mind. The sales manager Dan Mullen and I couldn't come an an agreement so I left. A few hours later Ryan called me. He did some negotiating with Dan on my behalf and came up with a figure I could live with. The next day I went back and completed the transaction. I worked with Jennifer on my financing. She was also very friendly and knowledgeable. Working with Jennifer was so enjoyable that signing the forms didn't hurt that much. Overall the experience was very positive and would recommend this dealer and esp. Ryan.

Zade420

Apr 1, 2014

I spent a few months looking for a specific car before finding it listed online on a third party website for used cars. The listing was posted on behalf of Northend Motors and I sent an inquiry about the vehicle's availablility first thing in the morning, using the website's form. Within a couple of hours I was contacted by a friendly sales associate to answer some basic questinos about the car and schedule a test drive. I was so excited about test driving this car I had sought for so many months I ended up arriving about 45 minutes earlie than scheduled. Morgan Curtis greeted my girlfriend and I at the door with a smile and immediately took us to sit down and talk about the car while they pulled it out for the test drive.During the test drive Morgan was informative without being overbearing. She was also helpful in turning my attention towards anything that I might find to be an issue in the future, and also made sure my test drive was more than just a put the pedal to the mat and see how fast it goes affair. She was very good about being sure that I checked not only the acceleration, but also the handling and even how the car parked and backed up. When we got back to the dealership we did a 360 walk around the car, noting any engine noises and discussing the small crack and scuffing on the front bumper.The cosmetic issues with the car were absolutely minor in my mind and I was ready to begin the process of purchasing the vehicle. The paperwork took a while to fill out but Morgan was helpful in speeding that process along as much as she could. I filled out as much as I could but ended up needing to return to fill out the rest of the financing paperwork, which I did with Missy.Even on my second trip down, which was 99.999% financing related and did not have much to do with Morgan, she still took the time out of her day to sit with my girlfriend and I in the waiting room for a bit, talk with us about the car further and just continued her trend of friendly, attentive and genuine customer service.Missy was also an absolute pleasure to deal with and was very helpful in explaining everything about the loan, the terms, extended warranty and GAP coverage. Without her knowledge I would not have been able to make as informed a decision as I did, and I felt a lot more confident about my purchase after speaking with her.The car did need a little bit of work before it was ready to come home with me. Morgan has gone above and beyond to document the work (she sent me pictures of the work in process to my cell phone) and keep me up to date on what we were waiting on and why. It was hard to wait for something I wanted so badly but because I could see the care and quality of work being performed it was a lot easier to wait.This is the first car purchase I have made on my own, and the first I've made in the last 10 years. Although it was a bit of a drive from my home (roughly an hour and a half one way), I would absolutely make that trip ten times over knowing the level of service and care I'd receive when dealing with anyone at Northend Motors. This purchase was one of the easiest and least stressful I have made in my life, given the size of it. These guys are the real deal and I have confidence they will consistantly deliver that customer service experience over and over.

Aline Cardoso

Apr 1, 2014

I'm Aline Cardoso from Boston Mass I'm very happy with my new car the Honda CVR and the good attendance by the customer care Zoila Carrillo.

Jared E.

Apr 1, 2014

I spent a few months looking for a specific car before finding it listed online on a third party website for used cars. The listing was posted on behalf of Northend Motors and I sent an inquiry about the vehicle's availablility first thing in the morning, using the website's form. Within a couple of hours I was contacted by a friendly sales associate to answer some basic questinos about the car and schedule a test drive. I was so excited about test driving this car I had sought for so many months I ended up arriving about 45 minutes earlie than scheduled. Morgan Curtis greeted my girlfriend and I at the door with a smile and immediately took us to sit down and talk about the car while they pulled it out for the test drive. During the test drive Morgan was informative without being overbearing. She was also helpful in turning my attention towards anything that I might find to be an issue in the future, and also made sure my test drive was more than just a put the pedal to the mat and see how fast it goes affair. She was very good about being sure that I checked not only the acceleration, but also the handling and even how the car parked and backed up. When we got back to the dealership we did a 360 walk around the car, noting any engine noises and discussing the small crack and scuffing on the front bumper. The cosmetic issues with the car were absolutely minor in my mind and I was ready to begin the process of purchasing the vehicle. The paperwork took a while to fill out but Morgan was helpful in speeding that process along as much as she could. I filled out as much as I could but ended up needing to return to fill out the rest of the financing paperwork, which I did with Missy. Even on my second trip down, which was 99.999% financing related and did not have much to do with Morgan, she still took the time out of her day to sit with my girlfriend and I in the waiting room for a bit, talk with us about the car further and just continued her trend of friendly, attentive and genuine customer service. Missy was also an absolute pleasure to deal with and was very helpful in explaining everything about the loan, the terms, extended warranty and GAP coverage. Without her knowledge I would not have been able to make as informed a decision as I did, and I felt a lot more confident about my purchase after speaking with her. The car did need a little bit of work before it was ready to come home with me. Morgan has gone above and beyond to document the work (she sent me pictures of the work in process to my cell phone) and keep me up to date on what we were waiting on and why. It was hard to wait for something I wanted so badly but because I could see the care and quality of work being performed it was a lot easier to wait. This is the first car purchase I have made on my own, and the first I've made in the last 10 years. Although it was a bit of a drive from my home (roughly an hour and a half one way), I would absolutely make that trip ten times over knowing the level of service and care I'd receive when dealing with anyone at Northend Motors. This purchase was one of the easiest and least stressful I have made in my life, given the size of it. These guys are the real deal and I have confidence they will consistantly deliver that customer service experience over and over.

Retiredworkaholic

Apr 1, 2014

I bought a used Chevy Aveo about 3 weeks ago. I saw it online on their website and called and came down to take it for a test drive. Bernie was the salesman and he was excellent and helped me through the process and before I knew it, I was in the Finance Office signing papers for a car loan. They arranged for the registration and transferred the plates. I picked it up in 2 days. They had changed the brakes, checked the fluids, changed the air filter, and done whatever else it needed. They are truly committed to selling a safe, quality car. I had a little problem with one of the front tires losing air and they replaced the valve stem, no charge. In 2 weeks, the "check engine" light went on and they fixed the problem and I only had to pay the $100 deductible. I also noticed the car dragged a bit to the left when I braked and they fixed the problem, no charge. The service department (like the rest of the dealership) is committed to responsible, fair business practices and quality. I highly recommend that you go there to buy your next car and/or to have future work done on your car(s).

ttman

Apr 1, 2014

I saw a Lexus on their web site and went to take a look. I dealt with Ryan Ploof he was very friendly and answered all my questions. When it came to negotiating the price I a figure in mind and held firm to that price. The manage would not budge so I left. A few hours later I received a call from Ryan. He had negotiated a price with his manger that I could live with. I went back the next day to complete the deal. I completed my financing with Jennifer Martinez. She was very knowledgeable and extremely friendly. She made the process as enjoyable as possible sosigning the papers didn't hurt too much.

Jon wright

Mar 28, 2014

Bought my car from them from the first time I stepped into their building I felt like part of the family very nice very clean and they are not pressuring u to buy a car and they don't harass u while u are looking at cars and their service is great talked to a guy named Rob Price, I felt with and he was on top of everything he called when they knew what was wrong and I didn't need to call them and they where quick with fixing my car . I will returning for all my service needs.

Thomas

Mar 27, 2014

I had a great experience buying my 2013 Chrysler Town and Country. I worked with Ryan Ploof who was very accommodating in meeting my family's needs in buying a car, as far as finding the right size and price and with all the extra bells and whistles.. It was a very good and professional buying experience.

Trung

Mar 27, 2014

North End Motors is by far one of the best service dealership around the New England area. They make you feel welcome. I bring many of my vehicles here for repair. Nick Deburgo is my guy when it comes to repair and Rob Price is the guy that you need to speak to about your car. Best one two combos at the dealership without a doubt. Rob take good care of my car needs. Come down and check these guys out. They certainly know what they are doing down here. Your car will be in good hands.

scarinjo

Mar 27, 2014

Very friendly, found what I wanted and the sales people made it happen. Zoila & Terrell worked together in getting me into the 2011 Camaro SS.

stoughtonsteve

Mar 26, 2014

Have been patronizing this dealership for service since they opened in Canton. I have been very happy and satisfied. The professionalism of Rob Price is outstanding. He goes out of his way to help and to be fair and reasonable with the price. I also purchased a car about 18 months ago and have been very happy with it. I shall be back - that says it all.

arline and chris

Mar 26, 2014

I was recommending people here because we bought our two cars here. I liked the way service is always number one here. Zoila is very helpful in always answering our questions when we call. She always calls us to see how we are doing and is very caring. the referral program is great. We referred our friend and got a rewards card. very happy with this dealership....

Darryl Baskin

Mar 26, 2014

Philip C. Treated me very professional. Made feel comfortable although out the buying process. Not at time did I feel pressure to purchase. You rarely find this type service at dealerships. He kept me informed of the progress in the loan processing and where it stood. Thank u 4 a pleasant exspriance. I would buy my next car from northend motors along with recommending it to others.

maggie Livin The Dream

Mar 26, 2014

north end motors .Is an exceptional environment .the customer service is outstanding, friendly, Patrick spent extreme efforts , to make sure that the buying process would be accommodating, all my many needs .also Bernard Grodzinsky worked close with Patrick extending his efforts on my application .Bernie is a four star ..he is s friendly, makes u feel right at home .an takes pride in his position .I really liked spending time, an talking with him .I have to say, I never expected to be in such a friendly professional ,environment .this is the number place to go. this place is #1 deserves a 100 % recommendation.

guido

Mar 25, 2014

I had bought a car here at north end motors from Zoila. She knows Italian and helped me to find the perfect car. I love my ford explorer and would recommend my friends there. thanks zoila!!!

Racamroo

Mar 25, 2014

I had a great experience buying my 2013 Chrysler Town and Country. I worked with Ryan Ploof who met my family's needs in purchasing my new car. He found us the right size and price with all the bells and whistles to accomidate my family. He was also very knowledgeable and professional and made for a great buying experience

dmmercier

Mar 23, 2014

Experience was very positive. The only issue was in trying to transfer my plates from previous vehicle and the time it took to resolve but overall I would recommend this dealership to friends/family. Please note...looks like i have to create an account to register this survey--not good. I only purchase a car every 5-6 years, why would I want to create an account. Clearly - you want my info so that you can market to me, I am NOT at all interested in being marketed to. You can be sure I will unsubscribe as quickly as I can.

Terry

Mar 22, 2014

I was looking for a car at a decent price, Zoila /Jennifer were very helpful at courteous and treated me very nice.!! Thank u!!

EOviedo

Mar 21, 2014

I had previous purchased my old car in 5 years ago and recommended my older son to check out the dealership in search for his new (used) car. In the end i ended up trading my car ad getting myself car as well so. Both my son and i walked out with two purchases thank You Philip!You did a get job in what you do best!EO

Mr Bob

Mar 20, 2014

I have 30 years experience managing the Dealer Finance Dept. for my bank , so I'm accustomed to my local dealers rolling out the red carpet for me when I go car shopping. But I live near Seattle, 3000 miles from North End Motors, so they didn't know me at all. I liked that they provided the CarFax report right up front attached to the Cars.com listing. I dealt with Morgan Curtis who is absolutlely top notch, and ranks with the best car people I know. Friendly, helpful, professional, she returns emails and phone calls promptly, and follows through and does what she says she will do. As I was buying the car from across the country, she had their service dept send me a detailed video of the car, happily arranged the independent inspection I requested, helped get the vehicle shipped to me, and then checked to make sure I was happy with it after it arrived. Morgan impressed me every step of the way, and treated me as well as dealers that I have known for decades! This is how car buying should be.

MrBob99

Mar 20, 2014

I have 30 years experience managing the Dealer Finance Dept. for my bank , so I'm accustomed to my local dealers rolling out the red carpet for me when I go car shopping. But I live near Seattle, 3000 miles from North End Motors, so they didn't know me at all. I liked that they provided the CarFax report right up front attached to the Autotrader.com listing. I dealt with Morgan Curtis who is absolutlely top notch, and ranks with the best car people I know. Friendly, helpful, professional, she returns emails and phone calls promptly, and follows through and does what she says she will do. As I was buying the car from across the country, she had their service dept send me a detailed video of the car, happily arranged the independent inspection I requested, helped get the vehicle shipped to me, and then checked to make sure I was happy with it after it arrived. Morgan impressed me every step of the way, and treated me as well as dealers that I have known for decades! This is how car buying should be.

andreavella27

Mar 19, 2014

Ryan was awesome, went way out of his way to make sure I got the car that I fell in love with, even if it meant he was on thin ice with his boss. My situation with the bank was a little complicated and he bared with me the whole time. two thumbs up Ryan!

Paul M

Mar 18, 2014

Rob in services went out of his way to take car of a problem that was abandoned by another dealership. My seat heater stopped functioning and after repeated attempts at finding the problem, the OTHER dealership gave up. Rob spoke with the service manager and they agreed to do a total electrical diagnostic to find the problem. They got me a rental car and within 3 days they seat heater was fixed at no charge to me. I would recommend North End Motors service department and in particular Rob as a service advisor to anyone who is experiencing a difficult service issue with another dealer. They got it right!

villaman2

Mar 18, 2014

Rob in services went out of his way to take car of a problem that was abandoned by another dealership. My seat heater stopped functioning and after repeated attempts at finding the problem, the OTHER dealership gave up. Rob spoke with the service manager and they agreed to do a total electrical diagnostic to find the problem. They got me a rental car and within 3 days they seat heater was fixed at no charge to me. I would recommend North End Motors service department and in particular Rob as a service advisor to anyone who is experiencing a difficult service issue with another dealer. They got it right!

GEE

Mar 17, 2014

Zoila offered excellent care in finding the right car that fit my needs. Beautiful car with unique detailing.

Phillip Chancey

Mar 16, 2014

I went into to shop for used cars and they were great at giving me good service and there were also great deals. it was a good purchase runs well and there are many great offers so go check it out!

malicea37

Mar 15, 2014

I have rated Phillip Chancey the way i did because he was great at helping us out and piking out a great deal of selecting a great car.

sheba999

Mar 15, 2014

Our salesman Ryan Ploof was friendly and accommodating. When we told him what we were interested in he found us the perfect car. Transaction ran fairly smoothly. When it came time to pick up the registration Ryan came in on his day off and facilitated the transaction and made sure I was all set up to get the car its inspection sticker.I would highly recommend Ryan.

Rich Rines

Mar 12, 2014

We were looking for a good used car for my daughter and visited North End Motors which had been recommended by a co-worker. We met with salesman Phillip Chancey and I was very impressed with his in-depth car knowledge and his immediate understanding of our needs. He showed us a couple of cars to choose from and wasted no time and we made a decision that day. It was a good use of our time and I would recommend you talk to Phillip if he's available.

okmail

Mar 9, 2014

Promptly delivered vehicle. Very enthusiastic about cars. Went above and beyond; got me brand new tires on the house. Their excellent communication sealed the deal.

sportcar1957

Mar 8, 2014

My wife and I visited North End Motors on presidents day and met Mr. Rayn Ploof.we had been looking for a certain vehicle all day and found it on his lot.Mr. Ploof worked with us doing the intire process. He gave us a very good price. Yes, I would recommend this derlership and Mr. Ploof to others. I konw we are going to enjoy our cadillac escalade.

cutie212

Mar 7, 2014

My experience buying a car at North End Motors was exceptional! Morgan Curtis answered all of my questions and then some! I She called me consistently with updates and still calls me today to find out about the car. I never felt pressured or uneasy or like "just another sale". I highly recommend North End!

JonfromBrockton

Mar 6, 2014

I saw the car I wanted on the internet and called and went over to test drive it. The salesman who helped me was Bernie. Everything went great. No sales pressure, Bernie was helpful and courteous and knowledgeable. One of the best dealerships I've visited and I'm looking forward to driving the car I bought there and would highly recommend it.

Nohemi20

Mar 6, 2014

Very good customer service. They call you frequently to check how everything is going and if they can be of any assistance. My whole family very was impressed.

cutie212

Mar 6, 2014

My experience buying a car at North End Motors was exceptional! Morgan Curtis answered all of my questions and then some! I She called me consistently with updates and still calls me today to find out about the car. I never felt pressured or uneasy or like "just another sale". I highly recommend North End!

Nohemi20

Mar 6, 2014

Very good customer service. They call you frequently to check how everything is going and if they can be of any assistance. My whole family very was impressed.

Rob84

Mar 6, 2014

I LOVE my new Car. not only was Morgan friendly and helpful but she turned buying a new car into a fun experience. she checks in frequently and asks how the car is driving which you don't see at a lot of other dealerships. Highly recommended!!

kiaplus2

Mar 5, 2014

My dealing with north end motors was a very pleasant one from the moment we got in to the parking lot and Morgan went way to the end of the lot to greet us to Sadia in finances. Morgan was very helpfull and very professional the way she presented to us all the cars they had on my price range,plus she follows up asking how the cars are runnig. I went there to buy a car for myself ended up buying a car for my wife to. Morgan, tank you very much for making buying my cars pain free. Paul & Karen Pereira

ShabaRay

Mar 5, 2014

Feb. 14 I came down to north end motors. I wanted a car for my Birthday. Zoila was very helpful in finding me a car. She was very attentive and Friendly. I purchased a Jeep Grand Cherokee and it was the best gift for my birthday!!

Tom Chippendale

Mar 5, 2014

My experience for buying my ford van was great. The sales person which was Zoila was excellent! I bought a Ford Econoline and will be sending my friend her way.

Ruben y Pineda

Mar 4, 2014

North and motors Great place I am very happy I was able to communicate in my own language With zoila And very happy with my purchasing thank you ZOILA

AlecGoldberg

Mar 4, 2014

Very good dealership. Stevie and Morgan Curtis are very helpful and helped me understand everything and not to be concered. Very good employees!!! I recommend this dealership to everyone.

Bigeyes

Mar 4, 2014

I have gone to N.E.Motors for regular car repairs. I needed a car to drive back and forth to work which is over 20 miles each way per day. I asked Rob about a Nissan Rogue I saw online. He took me to Morgan and she was great. Missy helped with my car loan. She was wonderful. I was concerned about financing. She was patient and friendly. My daughters came with me to pick up the car they met Morgan and Missy. They felt welcomed. Thank you for everything

ruben pineda

Mar 3, 2014

I am happy with the car that i bought. I was happy that Zoila was able to speak in my language. She really showed me the car i loved. She was very aware of my needs. This dealership was great and had a bilingual person to help me as well.

cobra36

Mar 2, 2014

On Tuesday February 18, my wife and I visited North End Motors during a recent snow storm. As we approached the door, this nice gentleman from inside, rushes to open the door for us and introduced himself as a sales person, providing a gracious customer service. During that terrible weather the sales person by the name of Ryan Ploof, spent a great deal of time with us as every vehicle that we wanted to see was in another location. Ryan got us nice SUV and drove us to other location and the entire time he was genuine concern if we were comfortable and trying to give us ideas on what we could get for a new vehicle do to the uncertain of what my spouse and I were looking for, Ryan patiently assisted us during our search for a few hours until we both agreed on the 2010 Mazda CX-7! Everything went so easy from the begging to the completion of our transaction. Ryan had stayed well beyond the end of his shift to make sure everything went well and the next day he called us to make sure we still were happy with our new purchase. We love our car, and we hope that anybody that is looking for a good experience buying a car or truck stops at North End Motors and see Ryan because they would be impressed! Thank you Ryan! And thank you North End Motors Sales staff for making our vehicle purchase quite easy!!! Lace &

Wendall Smith

Mar 1, 2014

I had an excellence experience purchasing a used car at North End Motors. The majority of car dealerships treat you as your credit rating is. The staff at North End Motors didn't do that. I didn't have the greatest credit score due to my ex wife and these guys understood that. The salesman (Terrell Wooten) treated me like family from the very second he shook my hand. He and his manager worked diligently with me to get me the car I wanted and the monthly payment I could afford. Terrell Wooten made a car buying experience enjoyable. Their dedication to customer satisfaction is unparalleled. They were really serious about getting me in the car that I wanted. Most dealerships try to sell you what they want. Additionally, their level of commitment is unsurpassed. BELIEVE it or not, they even drove the car with me to get it registered during a snow storm...and I live in southeastern Connecticut. I highly recommend purchasing a car from this amazing organization if you are looking for a car. Don't pass up the absolute best car dealership out there...NORTH END MOTORS in Canton, MA. Oh I am certain that all their sales personnel are great but look for Terrell Wooten. He will make sure you are taken care of.

lizamesse

Mar 1, 2014

Steve Cahill is THE BEST! Sadia, one of the finance managers, is also amazing! Both were so helpful and understanding about our repeated calls to check on the progress of bank/finance situation. They did everything in their power to get us in our car as soon as possible. Steve even called us on his day off..he went into the office for another customer and followed up with us too. He is an incredibly patient down to earth guy and I never felt judged about my terrible credit. My fiance and I went to North End Motors "just to look" and never thought that I would actually get approved for anything due to HORRIBLE credit. We also had our almost 1year old daughter and 3.5 year old son with us running around, not sitting still and well.. being kids. Steve completely understood, and was amazing with them. He gave them stuff to color with, a stuffed animal and a full size candy bar ( that I'm pretty sure was his) He never let them interfere with helping us. At one point Steve even helped make my coffee while we were waiting because I had my hands full with my daughter. I worked as a customer service manager for years and the customer service here is impeccable. A really dedicated staff that works together to provide quality service. I never felt rushed or pressured to make a decision I was unsure of. Steve listened to all of my concerns and never dismissed any of them. Steve and Sadia got us in a 2010 Dodge Avenger that we love, that is safe for our babies..and looks and runs amazing. It's a beautiful car and in the week we've had it gotten so many compliments on it. I NEVER thought that financing was a real possibility for us because of my credit but I am so happy we made the trip here. I never actually end up writing these reviews but here I am. I even got a thank you card from Steve! I know I sound like commercial or something but me and my family were just beyond satisfied, and truly impressed with the service here. You don't see service like this everyday...or really ever any more. Steve and Sadia earned this run on review by being exceptional and really helping us, instead of just treating us like we were commission. We are so xxxx happy with our new car!! I really appreciate all the work they put in for us and couldn't be happier. They made what seems impossible for us happen. Go here, see Steve and tell him I referred you :-) (There' a referral bonus too, yay!, I'm trying to send everyone, lol) I'm really apprehensive about any major decision and trust me you will not regret doing business here. I know I don't. ~ Liz Amesse

wcsmith3737

Feb 28, 2014

I had an excellence experience purchasing a used car at North End Motors. The majority of car dealerships treat you as your credit rating is. The staff at North End Motors didn't do that. I didn't have the greatest credit score due to my ex wife and these guys understood that. The salesman (Terrell Wooten) treated me like family from the very second he shook my hand. He and his manager worked diligently with me to get me the car I wanted and the monthly payment I could afford. Terrell Wooten made a car buying experience enjoyable. Their dedication to customer satisfaction is unparalleled. They were really serious about getting me in the car that I wanted. Most dealerships try to sell you what they want. Additionally, their level of commitment is unsurpassed. BELIEVE it or not, they even drove the car with me to get it registered during a snow storm...and I live in southeastern Connecticut. I highly recommend purchasing a car from this amazing organization if you are looking for a car. Don't pass up the absolute best car dealership out there...NORTH END MOTORS in Canton, MA. Oh I am certain that all their sales personnel are great but look for Terrell Wooten. He will make sure you are taken care of.

s.nault09

Feb 27, 2014

Excellent experience working with Zoila. After test driving the vehicle I was able to make a list of requests and the service department met ALL of them before I took the car off the lot. Due to schedule conflicts I was unable to drive back out to Canton to pick it up and Zoila delivered the vehicle to my work the next day! Great dealership to do business with, and an excellent staff!

kjosey

Feb 24, 2014

I visited North End Motors in Canton Ma along with my husband and father. We had previously purchased a PT cruiser from them in 2011 and wanted to trade it in for something bigger. I'm big on customer service and as we walked through the door Shea (salesperson) greeted us and worked diligently to help us find exactly what we was looking for. At no point did I feel as though this was just a job for Shea ,he definitely wanted to help us make the best decision for a vehicle for our family. We also worked with Jennifer Martinez in finance and she was great. She worked hard to get us the best deal she could on our car and was even willing to come in on her day off to continue to work with us. Overall the service was excellent, we even went back a week later and purchased another car for work purposes. I love my Ford Edge and I am thankful for the customer service and hard work effort that I received at North End Motors. K.J.

Simplygreg21

Feb 24, 2014

My name is Greg V and overall my service at Northend motors was excellent. Thank you Phillip Chancey for your hard work and patience. I love the car so far and I appreciate everything you and Northend Motors have done for me. Thank you and I hope you all keep up the hard work and continue satisfying customers.

skyblader

Feb 21, 2014

I visited North End Motors in Canton on Monday, February 17th having to buy a car for the first time in years and was nervous as can be as well as concerned about getting financed and having the situation go smoothly. The purchase of my new 2007 Toyota Camry XLE went surprisingly well...I couldn't have experienced a better purchase of a new car. I test drove it first with Philip Chancey who pointed out all of the features it had as well as educating me on the parts the car had to it and that I wasn't used to (i.e., heated seats, cd changer, cruise control, steering wheel controls, etc.)! Jen was super friendly and very clear in pointing out all the documents I needed to sign when the financing went through, making it a fun and comfortable experience. The wait at the end of the day was rather long, but when I look back a few days ago, I realize how much of a patient person I am and didn't allow it to bother me. Every day, I wake up with a smile, knowing I have this awesome new car in my driveway with an affordable car payment only to drive it to work and home feeling like I am literally driving on a cloud...what a fantastic experience! P.S.-I have already passed out a half a dozen cards to my coworkers and friends as well as posting this to my friend list on Facebook and which I have already received back a ton of "likes" and awesome comments! I can't wait for my lunch break today so I can go out and play with my new Camry again! Thank you so much!!!! :)

Jordantravis

Feb 20, 2014

My spouse and I visited North End Motors during an recent snow storm on a Saturday afternoon, and in the mist of that inclement weather a sales person by the name of Terrell Wooten came outside introduced himself and provided us with gracious customer service. Uncertain of what my spouse and I were looking for, Terrell patiently assisted us during our second visit the next day - for a few hours until we both agreed on the 2012 Nissan Maxima! Everything went so easy from financing to the exceptional service excellence the sales staff provided use with. We love our car, and we hope to return in the near future to pick out a truck! Thank you Terell! And thank you North End Motors Sales staff for making our vehicle purchase quite easy!!! Mr. & Mrs. T& L. Green.

Amanda C.

Feb 20, 2014

I have given North End Motors in Canton such a good review because I simply couldn't be happier with my experience. I am a college student who went into disaster mode after my old car finally died. I needed a new, reliable car and I needed it within the next few days. My mom and I walked up to the dealership not having a clue what we were doing. Steve Cahill intercepted us at the door and invited us in immediately. From that moment on he helped us out to the fullest extent. The dealerships I had visited before that day told me there was absolutely no way I had sufficient credit to buy a newer vehicle. It never once crossed Steve's mind that I may not be able to achieve this. He was also training a younger boy I THINK his name was Scott, he was also very pleasant and made the experience even better. I ended up getting a 2012 Toyota Yaris, something I had never thought about looking at before. It's like after 5 minutes of Steve and I talking, he knew exactly what I would love. Even the woman who helped me work out all the financing was delightful. Overall, I would definitely recommend Canton Motors and Steve Cahill to anyone who is looking to get a new ride!

ACook1929

Feb 20, 2014

I have given North End Motors in Canton such a good review because I simply couldn't be happier with my experience. I am a college student who went into disaster mode after my old car finally died. I needed a new, reliable car and I needed it within the next few days. My mom and I walked up to the dealership not having a clue what we were doing. Steve Cahill intercepted us at the door and invited us in immediately. From that moment on he helped us out to the fullest extent. The dealerships I had visited before that day told me there was absolutely no way I had sufficient credit to buy a newer vehicle. It never once crossed Steve's mind that I may not be able to achieve this. He was also training a younger boy I THINK his name was Scott, he was also very pleasant and made the experience even better. I ended up getting a 2012 Toyota Yaris, something I had never thought about looking at before. It's like after 5 minutes of Steve and I talking, he knew exactly what I would love. Even the woman who helped me work out all the financing was delightful. Overall, I would definitely recommend Canton Motors and Steve Cahill to anyone who is looking to get a new ride!

Christopher

Feb 16, 2014

Visited there for a used Audi A4 one week ago. Called on Thursday and Friday to confirm the appointment. When I arrived, I was told "the car has been sold yesterday". Then they are urging you to look at and advertise others cars they have. What's more than disappointment is that THAT AUDI A4 is still posted on their website after one week!!! And its price is even reduced by $500 to bait more customers!!! Look at what I found on their website:"We turn our inventory daily, please check with the dealer to confirm vehicle availability." It has been more than one week before they update anything. And the price reduction confirms that they intentionally to do this other than mistake. Be careful for their baits. Don't waste your time there.

123yahoo

Feb 14, 2014

I went into North End Motors to look around and ended up with such a great, professional sales man Scott Marcum, even though I didn't end up buying a car yet, Scott was so helpful and patient and answered any questions that I had, I will definitely be going back and dealing with Scott again

bpd4150

Feb 14, 2014

Biggest rip off Service Center and car dealer in the state. They don't live up to promises made, trick you into buying extras that they don't honor. When you think of the stereotypical used car dealer, this is it! Stay away, stay far, far away!!!!

Pats nation

Feb 14, 2014

North end motors is a great car dealership with excellent customer service and the salesman Scott was very helpful when it came to considering a car. Made me feel very comfortable and not pressured. Will likely return and try to make a deal.

Fred V

Feb 12, 2014

I visited North End Motors in Canton, MA last week and purchased a 05 Lexus. My experience from the initial greeting by the salesman through ultimate delivery of the vehicle to my home town in New Hampshire was as pleasant and professional an experience as could be. Phillip Chancey was my salesman, and he was an absolute joy to work with, he had genuine enthusiasm for his work and an infectious passion for automobiles. My purchase was on a Saturday and I requested delivery on the following Friday, to accommodate my business travel schedule that week. The transport manager (Steve) continued the pleasant experience and even delivered the vehicle to my driveway, after meeting at the DMV to complete the registration. The competitive prices may be met by others, but the customer experience is second to none. These folks truly get itcustomer service is every bit a factor in the sale, and they delivered. Thank you!

fvictorin

Feb 12, 2014

I visited North End Motors in Canton, MA last week and purchased a 05 Lexus. My experience from the initial greeting by the salesman through ultimate delivery of the vehicle to my home town in New Hampshire was as pleasant and professional an experience as could be. Phillip Chancey was my salesman, and he was an absolute joy to work with, he had genuine enthusiasm for his work and an infectious passion for automobiles. My purchase was on a Saturday and I requested delivery on the following Friday, to accommodate my business travel schedule that week. The transport manager (Steve) continued the pleasant experience and even delivered the vehicle to my driveway, after meeting at the DMV to complete the registration. The competitive prices may be met by others, but the customer experience is second to none. These folks truly get itcustomer service is every bit a factor in the sale, and they delivered. Thank you!

KatelynJeann

Feb 9, 2014

I had been car searching on the internet for a used Volvo. Thought I found the perfect one here at North End Motors. I made an inquiry online for the vehicle, and received a phone call within 20 min to schedule an appointment to come and test drive this vehicle. After speaking with the sales person I agreed to meet with him when I got out of work (and also received a follow up email to confirm this.) After driving 30 min out of my way to this dealership, I was sat down and filled out some paperwork, once that was finished, the woman then went to grab the car for me to test drive. After about 5 min she comes back and tells me that "the car is at a different location in Brockton and now has a Sold sticker on it!! I was furious! This dealership was so quick to call me after making an inquiry online, but did not have the decency to call me and tell me that the vehicle was sold in the meantime (which is understandable, things happen!) I would have appreciated a phone call before completely wasting my time. I then called and spoke to a sales manager and explained the situation to him. I was told they would try to see if they can find another vehicle for me in the future, and that he would bring this situation to his General Manager and have his GM give me a phone call the next day....I have yet to hear from this General Manager.

IlhanAden

Feb 7, 2014

Hello everyoneMy name is Ilhan Aden and I bought car in the North End Motor. I had the best car buying experience that I have ever had! You have a customer for life! I will be back and I will send everyone I know to your location! An excellent service friendly employee makes buying a car from your dealership a winner, for all involved! Keep up the great work and I will see you guys again! Thank you, Zoila Carrillo Customer for Life.

Skip

Feb 7, 2014

I recently purchased a pre-owned Dodge van and was very happy with the purchasing experience working with Richard Misener. Spent a couple of days running around various dealerships and stopped by North End motors very late, and tired, on the second day. Richard was very accommodating and low pressure which I appreciated. The price and purchasing options at the dealership were attractive so stopped by the next day and purchased the van and a good price. This was my first experience with North End Motors and would visit them again the next time I need a pre-owned car.

MalgorzataSchweyer

Feb 6, 2014

Easiest car buying experience in my life. I worked with Robert Celata and Got the car I wanted for the right price. Everything was done in timely manner. The car was delivered clean and beautiful and Robert was on hand to answer any questions I had before leaving. Great experience and quality cars.

Leois2fat

Feb 5, 2014

I usually do not have a wonderful experience with car dealers. I always leaving feeling like I was just shafted. The whole experience was so awesome and they met all of my requirements and expectations.

lml88

Feb 4, 2014

Great experience. I was skeptical about going to a used dealership as opposed to an Acura dealership. My experience exceeded my expectations. Morgan was great. It took about 4-5 hours for everything to be taken care of and for me to drive away in my new car.

tiagocouto88

Feb 4, 2014

I worked with Ryan Ploof and he was an awsome salesman. He was very friendly and he got me the deal that i wanted . He worked with me on everything . Overall everything was amazing . My son in law is looking to buy a car and i recommended him here, because the service was amazing and once again every one was very friendly . (TC)

helder

Feb 4, 2014