Used Cars for Sale at Northgate Chrysler Dodge Jeep RAM in Cincinnati, OH

jairoshott

Mar 20, 2014

great cust service ,have a lot patience ,took the time for bring me a good choice in my selection ,cust service representatives ,manager, have pride in this company im recommend this dealership ,than you

samtobin3

Mar 20, 2014

WE SHOPPED ON A SATURDAY AND ROGER MADE SURE TO COME WELCOME US TO THE LOT AND HELPED US IMMEDIATELY EVEN THOUGH THEY WERE SO BUSY. HE SHOWED US SEVERAL CARS AND HELPED US GET A GREAT DEAL ON A BRAND NEW JEEP PATRIOT. THE SERVICE HE PROVIDED WAS GREAT AND WE HAVE SINCE RECOMMENDED HIM AND THE DEALERSHIP TO SOME OF OUR FRIENDS.

linz_lass

Feb 24, 2014

I had been to several other dealerships before visiting Northgate Chrysler and Northgate was, by far, the best experience I had. I was in the market for a new Jeep Patriot and Roger McClure was attentive, helpful, honest, and kind. He far exceeded my expectations with how he treated me and talked to me about purchasing a new vehicle. I would recommend him to anyone and go back to Northgate if I ever wanted to purchase a new car again.

EdandMary

Feb 20, 2014

We were looking for a new minivan. Dwayne was very helpful in explaining the differences in the vans. He made us feel very good about our choice. He was great to work with. He left us have a little time to talk it over without pressuring us.When we go car shopping and feel pressured by the salesmen, we are quick to leave and go somewhere else. We had a very good experience at Northgate Chrysler Dodge Jeep!

jsg83

Feb 18, 2014

Dwayne was great, very informative, and delivered excellent customer service. The process was quick and easy, and now I am driving in my new car!

mailman3436

Feb 9, 2014

The salespeople are friendly and very helpful. I am always overwhelmed by the service I receive at Northgate. This is the second purchase I have made there and they always seem to go out of their way to allow me to make a purchase. I am always overwhelmed by the service that I receive from Northgate. I don't know about anyone else but they always work a miracle for me.

kkirbinski

Feb 4, 2014

I have always wanted a Dodge Ram. The time was right so I decided to look around in earnest. I checked out the Rams down at the Travel, Sports and Boat Show and knew I had to have one. I stopped by Jake Sweeney in Tri County and didn't care for the crowded, unorganized layout of their facility. I stopped by Northgate on my way home. I got out of my truck to look at the Ram I saw on their website, and Roger was out there almost immediately. He was friendly, eager and enthusiastic. Nothing about his sales approach was pushy, and I never felt pressured to buy or do anything. We were a little off with our numbers, but Roger did what he had to do and I walked away with the truck I've always wanted at a price that fit into my budget. Roger has a great personality and is very knowlegeable when it comes to the vehicles he is selling. I've bought four cars from dealerships in the past, and this by far was the best experience I've ever had. I highly recommend Roger McClure and Northgate Chrysler Dodge, Jeep and Ram to anyone.

christopher1313

Jan 24, 2014

* great help* wiilling to help find the right truck for us for our budget* took his time to expain all of the details to us

Metallic1231

Jan 24, 2014

Dwayne was great to work with and I absolutely love my new RAM 1500!!!! I was thrilled that Dwayne took the time to work with me in order to get me something as great as my new truck.

Sarahmartini

Jan 20, 2014

I had a great experience buying my 2014 Jeep Patriot! Scott Sargent was my salesman and I couldn't have asked for anyone better. Scott was extremely knowledgable, but more importantly made me feel comfortable and relaxed. He actually recommended the Jeep Patriot which I then test drove and fell in love with! I will 100% come back in the future and with out a doubt will tell my friends and family to stop in!

scoutkitty

Jan 14, 2014

We had a good experience. Nathan Smith was a huge help. He went out of his way to help us. Everyone at the Dealership has been polite and helpful.

Schlich83

Jan 2, 2014

We had been looking at the 2014 Jeep Grand Cherokee Limited edition for a few months. When we arrived at Northgate Chrysler Dodge & Jeep Roger came running out to help us. We thought "Wow this guy is eager to sell a car today!" And he did.. He was very knowledgeable about what he was selling and was able to answer all of our questions. He worked hard to find exactly what we wanted and was friendly and respectful to us during the entire negotiation process. Because they didn't have the color we wanted on their lot, he found it, picked it up himself and had it ready for us the next day (Christmas Eve). He gave us a thorough tour of the inside of the vehicle and showed us how to work everything. We were very happy with the excellent customer service...we couldn't have bought our car from a nicer guy and couldn't be happier about our new Jeep!

dougdayjr

Dec 30, 2013

I had been doing research online and find that Northgate CDJ posted the most attractive price for a 2013 Dodge Dart. When I showed up at the dealership I was immediately approached by Dwayne and he walked me through the sales process. I was glad to see the internet price and sticker price held true when it came time to purchase. Dwayne was comfortable to work with and at no time did I feel pressured by him or any of the staff to make my purchase. I left that day with a new car and a dealership I would recommend to my friends for both price and customer service.

katznjammers

Dec 26, 2013

We have been going here for more than 20 years. We have always been treated fairly. Herman Suyemoto has been with this company for a long time and he has always been great to work with. For this purchase Mike Hartman helped us while Herman was working with another customer. They make a great team.

cptcook7

Dec 25, 2013

Scott Sargent and the team at Northgate Chrysler did an excellent job with my interest and decision to purchase a new Chrysler 300. Scott demonstrated very good knowledge of his product and some of the nuances in driving and operating a 300 (gear shift is a little unusual for example). After getting us around a good track (in horrible Christmas traffic) for a test drive in the car Scott was creative though not overbearing in assisiting us with our decision making process. An example of this would be that he had the car moved to the heated service bay so that we could see the car and spend a little more time with it in good lighting and outside of the very cool night time air. After we decided to purchase the car Scott and Matt quickly moved us through the financing and purchase of the car. Matt was very thorough in his explanation of the financing as well as other warranty and coverage options available. This was done without the high pressure sale that I have encountered at other dealers. There were NO gotcha's at signing. In short, I was quickly able to negotiate a good deal on a new 300 and complete the purchase in a short amount of time on a Monday evening before Christimas. If you are shopping for a Chrysler, Dodge, Jeep or Ram and you don't give these guys a look you are probably making a mistake.

t9737ge

Dec 21, 2013

Great buying experience. Excellent follow-up and the entire sales process was seemless. All paperwork was completely promptly and accurately. A great place to buy a car.

Adwa59

Dec 20, 2013

I chose to purchase my car at this dealership because Dustin was the only sales agent that actually listened to us throughout the sales process. We visited multiple dealerships and asked only one question the first visit, "can you please tell us the general price range and alert us to any incentives." Dustin was the only person in the entire Cincinnati area to answer that question and not try to immediately upsell us and get us into a car for a test drive. We then made a follow up appointment and bought the exact car we were looking for at what I considered to be a fair price. Within 4 hours I was driving away in my new car.

zipporah

Dec 12, 2013

I was greeted with a smile and nice personality. They striked my interest and made me excited to buy, I enjoyed my time there and left with a car I love. This is a wonderful dealership and I will continue to do business with them and recommend them to anyone interested.

writeon1276

Dec 4, 2013

I was truly blessed by my experience with this dealership. I went in looking for a car to get me to and fro, and came out approved for a brand new car! The staff kept their word and followed up with me to complete the purchase.

jdickman

Dec 3, 2013

+We stopped by because they were the closest Dodge dealer to our home. We met Herman at the front door and the experience was positive from that point on. Herman showed us an entry level Caravan, explained all the features and let us have a test drive. On coming back to the dealership his personality sprung forth because of his Michigan tie. He then got down to the business of selling a car. He showed us what we were looking for, and suggested a price. We went home, did our homework by calling other dealers to get competitive prices. Called Herman back and came to a deal. Even when it came to getting a fair price on a trade-in it seemed that Herman was representing us, not the dealership. We would send anyone looking for a Dodge, Chrysler or Jeep to Herman.

EJWelte

Nov 27, 2013

I saw a Jeep Wrangler that I wanted on their website and stopped in to see it. Herman Suyemoto was the Sales person that helped me. He was extremely knowledgeable about the Jeep Wrangler Rubicon and clearly has a passion for them. That passion and interest got me even more excited about the Jeep! Herman was very personable and friendly and made the overall buying experience a pleasure. The dealership was busy but Herman and others stayed past closing time to finish the paperwork and sale so that I could drive the Jeep home that evening. I would definitely recommend Herman and Northgate CDJ to anyone interested in buying a vehicle.

wmanderson

Nov 21, 2013

Dwayne and the finance guy was great to work with. They weren't only friendly with husband and I, but our two young boys as well. We went in knowing what we wanted and was already pre-approved at our credit union. We were not pushed into financing through the dealership. We were very pleased with our experience!

dchartman

Nov 5, 2013

Michael was the most helpful salesman I have had the experience of working with. Any questions I had, he had the answer to. I have been looking for a new Jeep for sometime now. Michael was very informative about the different makes and models and what would be best for me. Overall very happy with the experience and very satisfied with my new Jeep!

klare10

Oct 30, 2013

I had a great experience at this dealership and I found working with Dustin to be excellent. He was very low pressure and very informed about the vehicle I ended up purchasing (Jeep Grand Cherokee). I am very happy with my Jeep and would recommend anyone to this dealership and working with Dustin.

Milica06

Oct 24, 2013

This is our fourth car that we buy from Herman. He rocks! Very pleasant, patient, always great comunication. Thank you for having people like Herman in your store. It makes us feel like home!

lsmith454

Oct 20, 2013

In the past 6 months we have purchased two vehicles from this dealership and we are beyond satisfied. We will continue to recommend this dealer to our friends and family.

ajarias

Oct 19, 2013

Dwayne is a friendly and straightforward salesman! He made us feel comfortable and found exactly what we needed. He's an incredibly intuitive person and used that info to fill the bill. I would work with him again! He's great at his job!!

jimw427

Oct 16, 2013

My family and I searched online for several weeks and then visiting 5 dealerships working with 5 different sales associates before finding a great deal and sales person. We went in to look at a used vehicle and walked out with a new one at a great price. Michael talked to us about what we were looking for and why, then he showed us exactly what he had that met our needs as well as offering other ides and suggestions without any pressure at all. He was very straight forward and no BS about what they could or could not do for us. He talked with all of us about what we were looking for, and this means a lot as the purchase involved all of us. Thanks for everything and we love the Jeep !!!!

maineSims

Oct 16, 2013

I called a different dealer kings jeep they did not want to help me then I called Northgate dodge and spoke to roger mclure he was very helpful and told to to start off with a credit app roger was very professional and helpful I purchased a dodge avenger thanks again northgate Chrysler dodge jeepi would recommend roger mclure to anyone looking to buy a car

hdobbs2

Oct 14, 2013

I made an appointment online to see a vehicle, I met my salesperson the next day. He was awesome! He was thorough and quick with the paperwork! My overall experience was great definitely will be going back for any car purchases in the future!

dschrimper

Oct 12, 2013

I am a retired person (age 68).My salesman Roger Mcclure made my buying experience a very smooth process.There was no hassle,pressure or BS. He was exceptional at explaining my options and choices.I would definately recommend Roger and Northgate Chrysler to friends. I appreciated how friendly and courteous the entire staff treated me,es[ecially Roger.

putnicks

Oct 9, 2013

My reason for visiting Northgate Chrysler was because my Jeep Commander was a gas hog. Nate kindly picked out a Dodge Dart that he thought I might be interested in and it was a perfect match...love it and I love the gas mileage not quite as high as the sticker but I'm all city driving.Roger McClure was kind enough to check out and fix a couple of things on my Dart and had a very eager to please personality. I appreciate his fast and courteous help.There has only been one care that I have bought in my lifetime that was not from Northgate Chrysler...thanks guys!

dlmichel

Oct 8, 2013

Dwayne was great to work with! This was my first car purchasing experience and I'm glad I happened to meet Dwayne. I was looking for a used vehicle since I had questionable credit. Dwayne showed me that I could drive away in a brand new car with payments to meet my needs. Dwayne was extremely honest and open about the whole process in a very polite manner. I would definately recommend Dwayne and Northgate Chrysler-Dodge-Jeep to anyone.

brandoncarlin11

Oct 7, 2013

Herman was very helpful in helping with finding the perfect car for me. Will come back when looking for another car in the future. Will recommend the dealership to friends and family.

joew2

Oct 5, 2013

First class facility close to home with friendly sales people and good reputation for service. Prices below other jeep dealers in the area. Would recomment to anyone shopping for a jeep.

nerimc1

Oct 3, 2013

Great job by Dwayne from start to finish. It took me over a month to decide on what I wanted. Admittedly, I shopped around a bit but nobody came close to the customer service, price and overall experience than what I had with Northgate and Dwayne. He was patient, didnt push anything on me and did a tremendous job offering a car that didnt just meet, but exceeded my expectations.

afmattgto

Oct 1, 2013

Dwayne was awesome. He helped get us out of a negative laden car and into a nice new 200 while dealing with me. I wasn't rude or unrealistic, but I was very needy and definitely gave Dwayne good practice for the next pushy guy. They were great and helped us into something more suitable for a new baby fresh out of the box than the car we had. I would definitely recommend them to anybody, and will be going back for my Hemi Challenger when I get the good job!

bryantb1

Sep 30, 2013

I came into the dealership to check out the Chrysler 300s. While I did not purchase a 300 because I was not comfortable with the potential price rage. The salesperson that I had Nate Smith was very knowledgeable, kind, courteous, and was was more than willing to go above and beyond to make sure that I had an enjoyable car buying experience. Although I did not buy a car I was genuienly impressed with my salesperson, Nate Smith, and I will be sure to reccommend him to friends and family for future car purchases.

caylahb

Sep 30, 2013

Nate is very friendly and informative. Not pushy! I am very happy with my buying experience. I would definitely recommend this dealership for new buyers!

nishime85

Sep 30, 2013

Dwayne at Northgate Chrysler, Dodge and Jeep did a wonderful job of helping me find the right vehicle for my needs. The staff answered all of my questions and we were able to get to a great price from the beginning. Aside from their customer service Northgate Chrysler, Dodge and Jeep also had the best selection of vehicles to choose from, which made the decision to shop there easy.

DaBirdman

Sep 28, 2013

Roger did an outstanding job. He went above and beyond to get the deal done when I was ready to walk out. Go talk to Roger McClure.

blab

Sep 26, 2013

I needed a new car since my Jeep Liberty was 12 years old. I researched Jeep models again, since I had a mostly good experience. Although Northgate was further from my home, their prices seemed to be ore reasonable. The entire experience was pretty painless. The salesman, Dustin Loesche was friendly, patient and professional while I ade my decision. I drove out in a new Patriot! Nothing bad to say about my car buying experience!

Eichhorn1

Sep 24, 2013

Thank you, Missie, for a great buying experience. My wife and I appreciate your help in getting us the Jeep we wanted in our price range.

cmeshot

Sep 23, 2013

The purschase of the used Kia was one of the easiest car buying experiences we have had to date. Dustin was easy going, humorous, genuine and friendly. The dealership was fairly busy and Dustin kept us informed during the buying process. Low pressure sales approach was greatly appreciated.

randyyauss

Sep 20, 2013

We were very happy with the service we received in purchasing a new mini-van for our non-profit agency. Mike was very helpful when we initially visited for information and to get prices. Herman was exceptional when we came back and test drove the vehicle. He also brought the vehicle down to our office at 6:30 so our board of directors could see what they could be buying. When we came in for the final purchase Mike was great and helped us through the process and made sure we had all the information we needed. We had a very good experience. Herman donated some books to our library for our elderly friends, and made a donation to the organization after we bought the car, which was very nice of him.

srpbuckeye

Sep 13, 2013

Herman was incredibly helpful during the entire process. It was the first car I bought, and he made it a smooth purchase. He still keeps in touch to make sure everything is going well with the car.

truthseeker923

Sep 9, 2013

From the minute I submitted an inquiry to them, they were very responsive. They were easy to negotiate with, and worked with me to get a good deal on the car I wanted.

teresa50

Sep 8, 2013

We inquired about a car via email and Dwayne answered the email. That is all he did. He did not give us an answer on my husbands question. So we were out driving that same week and thought we would stop in. Johnny (sales rep) met us at the door and showed us around. Johnny was awesome. We decided to purchase the car thru him since he spent a couple hours with us wheeling and dealing. We didn't expect to purchase a vehicle that day so my drivers license were at home and we had to be home to get our daughter for school. Johnny said "no problem, I will get finance to get the paperwork together, get your trade in and info and we will finish up when you come back". Upon our return, Johnny was busy with another customer. This is where it gets ugly. Dwayne (who only answered an email) took over the purchase since he "answerered the email" and felt he should have been talked to when we stopped in originally. Finance did not have our paperwork read, they combed thru our trade in (a dodge caliber) and offered us less than originally agreed upon. I understand, the car had problems that we were unaware of supposedly. Dwayne gave us "numbers" and those changed to what was originally agreed upon when we dealt with Johnny. We understand things change, but when we ask to SEE the numbers and interest rate, we should be given those numbers. Not given the run around. Once we agreed on the payment and trade in offer, things still progressed at a slow rate. The trade in was in my sons name so he had to sign over the title. We got him there quickly because we were told he could sign then leave. He waited 2 hours! Dwayne had asked us about gap insurance. We said we wanted to wait to see if our insurance offered it and could we add it after we found out. He said SURE! No problem. Once finance was ready for us, it was time to sign the paperwork for Gap insurance..The finance guy said we "refused it" and needed to sign saying that. We explained to him that Dwayne said he could wait...The finance guy's response was "no, you have to take it now or leave it". We explained to him that Dwayne said we could wait to which the finance guy says loudly "JESUS!!" and called Dwayne into the office. Of course Dwayne was wrong but he should have known this since he has been selling cars for a very long time. Once it was time to leave with our new purchase, Dwayne seemed to have misplaced the key to the trade in. I watched him put the description card on the key chain. He kept asking me if I had the key. I explained to him what I saw him do and he made me feel like he was accusing me of taking the key. We didn't know if we were finished yet because there was no hand shake or apology for the way the day went. It took us 6 hours to purchase this car. Never in the history of buying a car has it taken this long. While we were close to being finished and waiting on finance papers and several hours of tension, Dwayne handed me this paper with a paragraph stating "Once again I want4ed to thank you for our purchase. I try to reach a goal every month and the number one way for me to do that is by spreading the good news and successful sales stories just like the one that we had. I get rated on a website called dealerratercom. It's a site that rates all dealerships and the salesman that they dealt with. It helps with future sales and also my standing here at the dealership. If you could be so kind to go on the site and reate me at 5 stars across the board I would appreciate it greatly."......Dwayne knew we weren'tt happy and offered us 2 free oil changes so we would give him 5 stars. If you give great customer service, you don't need to bribe customers with oil changes. You earn it. If it wasn't for Johnny getting half of this sale, we would have taken our business elsewhere. We dealt with Johnny and was very happy with him. Dwayne did not need to step in just because he answered an email. My husband called and spoke to the owner of the dealership and he was very kind and understanding. He listened and fixed some issues. So I am not rating the dealership, just Dwayne. My husband was irritated and getting very frustrated and loosing his patience. Never once did he yell, but Dwayne knew he was irritated. At the end of the day, Dwayne should have shook our hands, thanked us for our business and offered something other than 2 free oil changes for a 5 rating.

jacqes

Aug 31, 2013

I received great service and love my new dodge charger. I was looking for new car for months trying decide and the got me into exactly what I wanted. Happy with my purchase

success31

Aug 31, 2013

My husband and I had a great time purchasing our new car. We will never forget this experience Our salesman, Ian Talbert worked with us and our issues to make it happen. I would rate his quality aboiut the vechicle we chose, a "10'. And we will surely tell all our friends and family about this experience. We were very comfortable with the whole experience. Yes, we were on our way to McCluskey, but we decided to come to Northgate Chrysler, because we live in Mt. Airy, and we wanted to see the new dodge. Thank you so much for taking care of us and we will be sure to come back!!!

gregorylynnpalmer

Aug 30, 2013

I searched their inventory online and inquired about the Wrangler Unlimited I was interested in. Michael reached out to me via phone and email and even sent me pictures of the upgraded wheels so I could see what they looked like. I came in that night and test drove two different Wrangler Unlimiteds and ended up purchasing the one I had originally inquired about. We ended up being the last folks to leave the dealership that night but I had the car I wanted and had a good experience.

jondweber

Aug 30, 2013

We had a great experience at Northgate CDJ! Dwayne really made the experience enjoyable and fun! Dwayne was very knowledgeable and helpful every step of the way! He really did his best to try to get us the best deal possible! I can definitely say that we would would go back in the future to buy another car! Thank you to all staff at Northgate CDJ! You guys are great!

Kateanne1027

Aug 29, 2013

Rogger McClure Helped me find the perfect car. He was very nice and friendly but made sure he was able to get me a good deal as well as something affordable. Rogger was very patient with me and knew i was on a schedule in order for me to get to work, he was able to get me a great car and get me to work on time. I would reccommend him to anyone of my friends or family. Without Northgat Chrysler Dodge Jeep I dont believe i would of found me a car.

DawnBramkamp

Aug 28, 2013

They were very helpful. I went in with a list of needs for a new car. They were able to find a car that was right for me and help me with getting approved for the loan. I was greeted by a sales person before I even got out of my car. Because I had already set up an appointment with Dustin he got him right away. While waiting for Dustin to finish the approval process with the bank one of the other staff members talked with me. I asked him a ton of questions about the different Jeeps and he answered each one. This made the decision of what car I wanted easier. I actually got the car for a price cheaper than I had expected. I plan to return the next time I have a need to buy a car and will tell all my friends and family about them.

jhicks4

Aug 28, 2013

I had a great experience, I got a great price, and I was in and out pretty quick. Over all it was very easy, and when buying a new car and trading an old one in, easy and fast is what your looking for. Nate, the salesman was very knowledgeable. and understood my dilemmas, and was able to answer, and over come them.

Kateanne1027

Aug 24, 2013

Roger was very helpful got me in an out as fast as he could with my work schedule. Best place! Enjoyed working with him and he got me the perfect car. I wanna thank him for all his work he did to help me. I would recommended him to everybody.

wjfischer

Aug 23, 2013

Herman went out of his way to give us the best deal and the type of car that was suitable for us. He worked with us on several different models and options that was suitable in price and options that the dealership had in stock for us. Everybody at the dealership was very friendly and willing to help us out and to make sure we were comfortable and taking good care of us. Herman made it a very relaxed and enjoyable venture for us. And we would and have recommended him to anyone that we know in the market for an automobile.

HannahRCourtney

Aug 22, 2013

Roger was the most helpful Salesman I have ever done business with. His knowledge and sunny disposition made my stress of finding a new car that was right for me at ease. I highly recommend this dealership, not only for the quality American made cars, but also the courteous and knowledgeable staff.I LOVE MY NEW JEEP!!

RobertBohannon

Aug 22, 2013

I have bought a total of 3 cars from Dustin the salesman and each time he has made this a great experience. The overall objective of this deal ship is five star. He has won our business for life.

rgrear

Aug 17, 2013

Dwayne was very attenative to my needs I called on a thursday talked to dwayne about a truck on lot, told him i would be there on friday. He came in on his day off to sell me a truck. Everyone at the dealership was great and very efficient at their jobs. Would recommend dwayne and northgate chrysler to everyone. Thanks to all for a pleasant experience.

doorstrjan

Aug 10, 2013

Roger was friendly, informative, outgoing and everything we were looking for in a sales person. We told him what we were looking for and he was very knowledgeable and didn't try to up-sell us at all. We will definitely recommend him to our friends and family!

lccox

Aug 5, 2013

The friendliness and knowledge of the sales rep and finance manager was wonderful, I would recommend them to anyone looking for a new or used car. I was so happy after buying my Dodge Journey on Saturday that I brought my husband in on Monday and bought him a Dodge Dart ~

jkjmk

Aug 2, 2013

This dealer has a great facility and huge selection of high quality, clean used cars. Combine that with a great salesman, Mike Hartman, and very accommodating management team, this was a very easy purchase decision. Overall, a very pleasant experience!!

bybeetp

Jul 31, 2013

We emailed the dealership with a question about a vehicle we saw online that was supposed to be at that location. We received a reply quickly confirming that indeed that car was on their lot. The email was curtious and informative; this promped us to visit the dealership. The sales people were nice. The facility was clean. And we feel we got a good deal on a new van.

fergie73

Jul 31, 2013

Mr. McClure was a salesman that we would certainly request for any future new car sales. He was very knowledgeable about alldetails of the car. He also acknowledged our past history with the dealership for the cars we had previously purchased with them.Also, understood where we wanted to be on price and requested that the deal be completed by the manager. Overall great service!We love the vehicle.

Ozzy57

Jul 22, 2013

John explained in detail how everything worked on the truck on and off the road he was very friendly and didn't pressure me at all. John and Dwayne explained all the numbers for purchase and my trade in so it was easy to understand. Just a couple of real nice guys. Tyvm.

Robloud20

Jul 20, 2013

After I visited and bought a new Dodge Dart Sxt from Dwayne Smith with Nortgate Chrysler-Dodge-Jeep. I knew This is our new car man. Good bye all others.

Jonnafarrell

Jul 19, 2013

I would highly recommend this dealership to all my friends and family. Dustin Loesch was my sales persion. He was very friendly and informative. I love my new van!

Mikeylopez007

Jul 18, 2013

They gave me an excellent deal on the new car. Treated me like family and my sales man, Dwayne smith was very professional and personable. He took his time and found the vehicle that was best for my family and I.

cavalier3

Jul 3, 2013

We had a great experience at northgate Chrysler. Our salesman was very friendly and he answered every question we asked him. He worked very hard to get the deal we wanted and we are very happy. We would recommend this dealership to anyone.

cdickman

Jul 1, 2013

Roger and this dealership was very friendly, they were not pushy and provided you with all information to make an informed decision about the purchase of the vehicle. It was a very positive experience!

Chrys32

Jun 24, 2013

Dwayne was very friendly and outgoing. Very helpful on explaining new verses used cars. He knows how to speak money and will work with you, I got a lot out of my money for the car I bought. I would come back to Dwayne to buy another car and would highly recommend him to others.

tms180

Jun 21, 2013

We had a great experience at Northgate. This is the second new car I've bought there, and we would recommend it to anyone! Sales team was very accommodating, responsive and quick. They even helped to entertain our 4-year-old and 2-year-old while we signed papers. Our family is looking forward to many years in our new Durango!

kimsuespencer

May 30, 2013

I purchased my 3rd vehicle from Northgate Chrysler Dodge Jeep. I purchased a 2013 Dodge Avenger. Excellent customer service, selection and quality. I highly recommend them. Kim S. - Cincinnati

Kellymartini

May 21, 2013

Roger did a fabulous job in helping us in our quest for a new car. He was very knowledgeable and friendly without being "pushy". We drove 2 1/2 hours to cincinnati to buy our mini van from him. Although we were not overjoyed to be buying a minivan ( it was more of a necessity), he helped build excitement and anticipation which made the experience all the more enjoyable. When we arrived, He had all the paperwork ready so we were able to get in and out very quickly. We will definitely be repeat customers because of the customer service we received from Roger.

jegutknecht

May 20, 2013

When we went to the dealership we were just looking at trucks in general. We had already gone to a couple of other dealerships. We were actually looking for a used truck because we didn't think we could afford a new one. Randy asked us if we would be willing to look at a new truck if he could get the price down to where we could afford it. We agreed to work with him. He asked us if we wanted to drive the truck to see how it handled. We drove it and then we sat down to work out a deal. He didn't get it quite as low as we would have liked it but he was able to get it pretty close. We were very pleased with the way he worked with us. He didn't push us into anything and he really worked hard to get us what we wanted. We liked the way he went around introducing us to all the people who worked on the deal after we decided to purchase the truck. Randy is not only a good sales person but he is also a very good person in general. We really enjoyed working with him. We purchased a Chrysler Town and Country in the past from this dealership. We have used the service department for many years and we know how good they are in servicing our vehicles. We already know we will be getting good service on our new truck. We would highly recommend them to everyone. Jim and Bev Gutknecht

cynthiagill1

Apr 29, 2013

matthew did a great job getting me pre-approved for a loan for my car before i even stepped foot in the dealership. I am extremely happy with the service and my car.

miller5

Apr 28, 2013

Everyone was very friendly and helpful, knowledgeable about the features on the vehicle we were interested in. The staff helped each other and out salesman to make our visit go as quickly and smoothly as possible.

asander2001

Apr 24, 2013

Contacted Northgate Jeep and was put in touch with Nate. Made the trip down there and the vehicle was ready to test drive when we pulled in. The negotiating process was straight forward and without much hassle I had a price that I thought was fair for my trade in and the new vehicle I was purchasing. All the staff was very accomidating and were a pleasure to do business with.

ameliasquire

Apr 23, 2013

service was great. everything went as expected. would recommend this dealership to family and friends.best experience ever.i was very happy with my car.

amorano

Apr 18, 2013

Ben was very friendly and knowledgeable. Thanks to Ben we got a great car and had excellent service. great experience because of Ben Thanks you!

RustinK

Apr 18, 2013

Excellent customer service. The salesman was very knowledgeable and helpful about the Jeep Wrangler I purchased, and I got a better price than the other dealerships were offering.

tj_s77

Apr 18, 2013

The staff was very helpful and friendly. They had a great inventory with many vehicles to choose from. I would recommend this dealer to anyone.

Sherry wwjd

Apr 17, 2013

I love my new Jeep Patriot! It was a very easy purchase! Dustin was friendly and helpful! My son recommended Dustin because he bought a dodge journey from him a few months ago. Thanks!

cs48365

Apr 15, 2013

MY husband and I would like to thank our salesman Ben Brooks for his outstanding knowledge of his product (that being a dodge ram). Ben showed great pride and enthusiasm about our vehicle. Ben took the the time to explain thiings to us that most sales people blow off. Our overall shopping experience was excellent and one that my husband and I would repeat . Thanks again for making our car buying a truely GREAT experience. Sincerely Cindy and Jim Schablein

joshgravelle

Apr 13, 2013

I was in search of a new vehical. Thanks to Dwayne I had purchased my first new vehical. He showed me a truck and I fell in love with it. I will continue to come to this dealrship. I would also recommend them to others i was extremely pleased with the sevice I was given.

Indianagal

Apr 10, 2013

After comparing pricing online I went to Northgate to look at a specific van I had found. It met all the qualifications I wanted and the pricing was the best in the Tri-State. The van was still available so after a test drive I purchased the vehicle. Ian was super friendly, helpful and very good with details about the van. The whole experience of looking and buying was efficient, friendly and short. I will highly recommend this dealership and salesperson to anyone looking for a car. I have not used the service dept yet so no comment on that.

sarahpigmon93

Apr 8, 2013

Roger Mcclure was very patient with us as new customers. He is young and very informative as a sales man. He is easy to understand and breaks down the information so a customer, like myself, can understand as well. He also got me a great deal on my new 2013 Dodge Dart!

eswefer

Mar 31, 2013

The salesmen were very informative and knowledgeable of the vehicle we had the interest in. The approval process and completing paperwork was very quick compared to other dealerships we had dealt in the past.

KimberlyW

Mar 27, 2013

Thank you Northgate Chrysler-Dodge-Jeep for helping with my new vehicle purchase. The salesman I dealt with was very friendly, professional and easy to work with. I am very happy with my overall experience and purchase.

schulerm12

Mar 27, 2013

Randy and the gentleman who worked finance for me were absolutely wonderful. They both went above and beyond to make sure I was happy with my purchase. I'm loving my dodge avenger! Thank you so much!

gporterjr20

Mar 24, 2013

Thanks Northgate Chrysler Jeep for helping me find a new car. The salesman i dealt with was very friendly and helped me out a lot considering my circumstances. The price was great, the quality of work done by Roger McClure was great and northgate chrysler dodge jeep has excellent customer service. thanks again..

ta2013

Mar 24, 2013

When I arrived Roger was initially with another customer, Matt was kind enough to have a Patriot brought around. By then Roger was available and we started the process of looking at and eventually buying a new Patriot. The entire process was very pleasant, in fact the best dealer experience I've ever had. I got the car I wanted at an affordable price thanks to Roger working very hard to make it happen.

webbbar

Mar 24, 2013

Buying a new car is very stressful. Roger's friendly personality helps a lot! He was patient with a somewhat trying customer! We were able to get the car we wanted.

ericmier

Mar 23, 2013

We came in wanting a specific type of vehicle. Randy was very friendly and showed us the one we wanted to see along with giving us other options. I know you would think the other options he would present to us would be the more expensive ones he wanted to sell but it was just suggestions and never once did I feel like he was trying to persuade me to another car. It was all about what we wanted and he was very understanding of our needs. I never once felt that I had to do anything and he was able to (with in reason) get us to what we wanted financially. Overall great experience, I would definitely do business with him again.

dion66

Mar 18, 2013

great place to buy a car.New or used.!the staff was so nice and friendly.I would like to thank Dustine Loesche for all his help.

donwolf27

Mar 18, 2013

I went to try and get my first new vehicle while also still sick with a cold. I was greeted immediately by Randel and from that point on was totally treated great. He took care of my unique issue and got me the very vehicle I was wanting for the price I saw listed on website. I was then taken on a brief tour around the office being interduced to the other employees and was greeted plus congratulated on my new Jeep. I loved every minute of my time at the Dealership and the deal I got on my awesome new Jeep. Randel was the best salesman I have ever delt with in my life and would love to get all my vehicles from him.

Rpurdon

Mar 18, 2013

I visited the dealership on March 15 looking for a jeep grand cherokee and met with Dwayne. I must say he was the most pleasant salesman I have ever dealt with. I tried dealing with other dealerships and this one by far outweighs the others. If you are in need of a car call Dwayne and he will help you without making you feel pressured.

blakeverble

Mar 17, 2013

Dwayne was an excellent salesperson. He was professional, polite, and very clear. The transaction was easy and quick -- I will recommend the dealership and Dwayne's services to my friend and family. I couldn't be happier with my purchase.

northgate

Mar 17, 2013

Dealing with northgate and the entire staff to purchase a new car was truly a pleasurable experience. I cant say enough about the knowledge of Roger McClure and his knowlege of the setupof all the electronic devices on the car. His enthusiam made the setup and always willing to take my call made the setup much easier. I will definetly make Northhgate my home for my future car purchases.. thanks again for all your help Greg Kincer

bengaljoe379

Mar 13, 2013

I showed up at the Northgate Chrysler Dodge dealership looking at the Dodge Dart was approached by a gentleman named Dwayne Smith great guy very professional answered all my questions and we made a deal I now have a 2013 Dodge Dart love it and I would buy from Dwayne again thanks Dwayne

KeithWeaver

Mar 11, 2013

I recently purchase a 2013 Dodge Charger from Northgate Chrysler Dodge Jeep. Dustin Loesche meet us out in the lot we were waiting on our current vehicle which was in the shop. We asked him a lot of questions about several vehicles, Dustin was very knowledgable and knew what they had in stock. During our conversation, we informed him that we were having our Commander serviced and were just killing time.He told us that if we found a vehicle that we wanted to test drive to let him know and he let us browse the lot at our on leisure. When we did find a vehicle that we were interested in, it was buried in the lot. Dustin did not hesitate with getting the vehicle out and we took it for a ride.Our purchase went very smooth and Dustin was very up front with the numbers and did a great job at explaining our 3 payment options that we asked for.I highly recommend Northgate Chrysler Dodge Jeep Sales and Service Department. They have a great team.

jmwalters1987

Mar 9, 2013

I had a great experience dealing with the Northgate Dodge dealership. Dustin Loesche was the salesman that I worked, and he was very helpful and informative throughout the process. I was able to get a great deal on the Journey with all of the features that I was looking for. I will definitely recommend this dealership to friends and family.

nannyniecey

Mar 6, 2013

I was in the market for a new or used van, with a certain pricepoint for a monthly payment. Dustin, and his sales manager Jemar wer able to put me into a brand new vehicle for exactly the payment I needed to be each month. They were very easy to work with, always taking my needs into account. Thanks so much! I love my van!

greencrest1

Mar 4, 2013

I originally came to your dealership wanting to work with Nate Smith...Friend of the family.Nate was with another customer and we were browsing the lot on our own( by choice) We were approached every so often by Nate trying to keep us happy, but once we wanted to take a Jeep out for a test drive--we needed someone with us and Dwayne was our man. He answered all of our questions in depth, took my lisence got the keys and we were off. He drove us off the lot and to some back streets where I hoped in the driver seat...Sooo excited. The drive was short but just enough to get my feet wet...LOVE IT !!!!!! when we got back we the paper work was started, still answering questions abt the Jeep, his personal life and family ( I like a man who is not shy about sharing about family.........Oh, and the course he took about dealing with women---LOVE IT!) I really enjoyed his company and what a smile.......He spoke to me and my husband both as equals---even thought I take the upper hand most of the time, I'm the upper 50....When we were getting ready to leave, Dwayne wanted to shake my hand as a gentleman would, but I wanted a a hug from the Big Guy---and I got it.... Then it was my husbands turn and Dwayne said" I guess you want a hug too--my husband said "xxxx ya i do"..Needless to say we really enjoyed our time at the dealership and will reccomend it to all. We came for Nate but we stayed with Dwayne. Its nice to know that even thought Nate couldn't be our sales person his highest concern was that we were taken care of even though he would not get the sale...We Love Ya NateSincerely,Jim and Lori Miller

stacyh124

Mar 1, 2013

We were in a rush, had about an hour to get in and out! Dwayne helped us get through everything quickly and efficiently. We had to leave and he put all of the paperwork together for us so all we had to do was come back up, sign, and drive away. Dwayne is great, no nonsense!! I would recommend this dealership and definitely ask for Dwayne! He made us feel comfortable and reassured us with the little time we had that we would be taken care of. Great job Dwayne! Thanks so much for a great experience!!

nmbf123

Feb 28, 2013

We had an excellent experience! Nate did an amazing job! He helped us find th car we were looking for and gave us an amazing deal! We love our new jeep patriot and highly recommend Nate Smith and northgate Chrysler-dodge-jeep.

genevawatson

Feb 27, 2013

I recently visited Northgate Chrysler Jeep Dodge to check out the new 2013 Dodge Dart. I had seen it online and was curious to see the backseat in person, as I am a mother to Two Toddlers (aged 2 and 3). My main concern in purchasing a new vehicle was making sure they have enough room for their growing little legs. Took one for a test drive, LOVED IT, went in to talk about it and seen one that happened to be BRIGHT ORANGE. A few hours later, I was driving it off of the lot! They were wonderful from start to finish!

kingtuder

Feb 27, 2013

We found this dealership had the best selection of new vehicles to choose. Our Sales Rep, Mike Hartman, was a pleasure to work with and made us feel comfortable and had our interests in mind. Mike was very knowledgable and answered all the technical questions. We would definitely recommend Mike and Northgate Chrysler-Dodge-Jeep for Sales and Service.

vdiva50

Feb 27, 2013

Dwayne was great, he was patient and answered all my questions. He also has a great sense of humor which made the experience more relaxed and enjoyable. I appreciated his honesty and willingness to go the extra mile. I am very happy with my purchase and would purchase again from him!

babykdn04

Feb 25, 2013

This dealership/sales reps have always went above & beyond my expectations. They find the vehicle I'm wanting at a reasonable price with no pressure at all. I wouldn't go anywhere else. Purchased 2 vehicles so far from this dealership.

rxjoe

Feb 23, 2013

Dwayne was great to work with. He put together a great deal for me and made the experience a pleasure. His was straightforward and honest. He knew about the vehicle and its features and answered all questions.

1susancombs

Feb 9, 2013

We are so happy with our new car. It's great on gas with enough room to accommodate a family. Dwayne was friendly and we would recommend Northgate Dodge.

dorman125

Feb 9, 2013

Sales rep Dwayne J Smith did a very good job,he went a extra mile to get the job done.Mr.Smith had good knowledge about the vehicle I purchased and took time toexplain every thing in detail.Good job Mr.Smith !

besterkamp

Feb 8, 2013

This was my first Jeep purchase. The overall experience at Northgage -Chrysler-Jeep was great. My salesperson was helpful and knowledgeable. I would recommend this dealership and salesman to family and friends.

FrankTheTank88

Feb 5, 2013

I recommend this Dealership to everyone. It was awesome coming home for the first time after a seven month deployment and not have to worry about being ripped off while buying something new.Great service, great employees, and great experience to go with my purchase. Couldn't have asked for a easier shopping experience, 5 stars across the board!

abelekkm

Feb 3, 2013

Roger was extremely professional, friendly, and honest. He had a firm handshake and spoke to my husband and I as a couple. He was very respectful and valued my insight just as much as my husbands, something that we had NOT been experiencing at other dealerships. He worked hard to get the deal we needed. This was a very positive car buying experience.

shuttsysdart

Jan 31, 2013

As a cash paying car buyer I was very pleased at how I was treated at this dealership. Many other dealers don't welcome cash paying customers anymore, but Northgate Chrysler was more than happy to take cash for a brand new car. I love my 2013 Dodge Dart!

kristina.sutton.39

Jan 24, 2013

Went in to get a chrysler 300 the service I had was awesome. Everyone there was very kind. I felt like they cared that I chose them to buy my car there

plstrong

Jan 22, 2013

Dwayne was friendly, Knowledgeable and concerned about my experience at Northgate Chrysler. It was a pleasure doing business with him and Rick in the Finance department

ImCakelady

Jan 20, 2013

My son's car was towed to this dealer for a collision estimate. They left his car on their lot with the windows open, trunk open, ignition turn in the on position. It rained. The inside of the car was wet, the trunk was wet and the battery died. When we went to the dealer to check on the car, we were appalled by it's condition. When we went into the office and complained about the condition THEY left the car in, we were told that they WOULD NOT take responsibility for any vehicle left on their lot. We were at a red light on the off ramp to Colerain Avenue the other night and my son noticed that one of Northgate's new vehicles was sitting on their lot with the rear door open. It was 2am when we saw this. This dealership does not even take the time to care about their own autos, and they have proven to us that they sure don't care about autos brought to them for service. I have filed a complaint with Nationwide insurance regarding Northgate's blue ribbons service. Do yourself a big favor and take your auto SOME WHERE ELSE!!!

youdontneedausername

Jan 19, 2013

Dwayne was an incredible representative of the dealership, Chrysler/Dodge/Jeep, and mankind in general. He walked us through the whole process with the kindness and patience of a true professional. We bought a new Wrangler, and frankly, if I'd had more money I would have bought 2 cars! I mean, they didn't make me do anything stupid like run home to get documentation proving I owned another vehicle from a different manufacturer to get a discount, and then tell me after I returned with it I could fax the info later, like so many other dealers do. These guys are the "cat's meow", and anyone who buys a Chrysler/Dodge/Jeep in Cincinnati anywhere else than Northgate is, well, just stupid.

barb.crabtree

Jan 12, 2013

Randy was very professional and friendly. It was nice to see a returning customer come by to see him while I was there. Thank you!

Analford1991

Jan 8, 2013

Bob was a great guy, really friendly! He helped us out with everything we needed. He answered all of our questions. Was patient with the whole process. We couldn't of asked for a better sales representative!!! Thanks bob!!! We are so happy with our New (used) vehicle!!!! -Ashley & Nancy

aseaver

Jan 4, 2013

The dealership was very responsive to my needs and Roger McClure showed me what would fit within my requirements. The manager and Roger did amazing work to help me into the car of my choice. I would recommend this dealership to anyone who wants friendly and fast sales process.

plattjody82

Jan 2, 2013

I was very impressed with the great experience we had with Roger McClure. He was fast to acknowledge us and our needs. Roger was very personable and willing to listen to what we wanted in a car. He had a great personality and addressed both my husband and myself in the discussions. I would highly recommend working with Roger to anyone that doesn't truly enjoy the "buying a new car experience". He was not pushy, but knew how to gain your attention. Thanks Roger for a great experience!

Bgindahouz

Dec 31, 2012

The sales person was great. I wanted to keep driving the new Grand Cherokee even after the test drive was over. They were willing to negotiate prices. Overall good experience so far.

wooslebear

Dec 29, 2012

My wife and I were very excited about purchasing a new vehicle. The excitement continued when we arrived at Northgate Chrysler we already knew what vehicle we were looking at a 2013 Dodge Grand Caravan. When we met Dwayne he was by far one of the most polite and knowledgeable salesman we have met. We had some reservations about our credit past but Dwayne and Rick both said they would do everything they could to get us through and boy did both of them deliver. If i were to recommend a dealer and a salesman to anyone I would definitely send them to Northgate Chrysler and Dwayne.

gambill2

Dec 28, 2012

hi my wife and i was looking for a car for are sons graduation and we found a 2007 ford mustang convertable.from the moment we called roger and his staff made use feel right at home.no pushy salesmen,made an agreement on price over the phone because we live over 120 miles away from them...got their and no suprises,no added fees,they didnt try and get more money out of me.overall my experience was great,got a great car for a great price and was treated with respect.i would recommened this dealer to anyone wanting a good deal and a great car...

markmurray0251

Dec 23, 2012

I was very pleased with my experience at Northgate Dodge. Did not feel pressured to buy a new new vehicle. Got a good deal on a good vehicle.

report2mom

Dec 23, 2012

Best car buying experience ever! I went in as on my own (older female unaccompanied by my husband) and was treated as respectfully and fairly as any male would have been. Trading in my beloved 12 year old van was not easy as I loved my van, and it had been a great vehicle through the years. I didn't think I would ever find any van I would like nearly as much. Dustin was as patient as a saint and was over the top wonderful about answering questions, and playing out different car option scenarios... he completely understood my dilemma, and truly obtained the best deal possible for me. Dustin was not only very friendly, very sincere, and very professional, but he did so with the friendliest of smiles. This young man truly knows his product! If I needed 20 new cars I would buy every one of them from Dustin! How emphatically can you say 'this place rocks' and make it have any deeper meaning? Thank you Dustin for such a great experience!

joeschmo25

Dec 22, 2012

Worked with this dealer for around six months and had helpful service the entire time. Came in looking to buy a used car worked with Nate for the used car and decided it wasn't for me. Had to go back to school and got back in touch with Nate a few months later after looking for cars. Nate responded to all my questions and worked with me to get the best deal and car possible.

Lackey Gary

Dec 21, 2012

My husband and I needed a new car and we met salesman Dustin Loesche and he was very helpful and made sure we were happy with our purchase. He had great knowledge of the selection of vehicles and he was a great listener to our needs and budget. I would refer anybody that needed a car to go visit Dustin Loesche at Northgate Chrysler. We are very happy with our new Dodge Dart.

Kelly Bergin

Dec 19, 2012

We have been looking for a minivan for a while and they had the exact one we were looking for. My husband seen it on the website at a great price, he called and talked to Roger McClure and we made arrangements for me to go and look it on monday afternoon. I got sick with the stomach flu and could not go, so my husband went after work and said it was just what we were looking for and the price was right and he wanted to buy it. Roger McClure got all the paperwork done and my husband signed all the paperwork. After the van was cleaned up Roger McClure followed my husband home in the van so that I could sign the paper work. He was very nice and everything went very smooth and we love the van.

bjncarp

Dec 18, 2012

Nathan was easy to interact with on all phases of the process of purchasing a vehicle.Nathan was able to provide details on the car we were looking at and didn't answer "I don't know" like many of the salesmen we have encountered.

Huntington Family

Dec 17, 2012

My wife and I went to Northgate Dodge to purchase a new Grand Caravan. We worked with Bob Roper and the customer service was fantastic. We love the new van and would definitely recommend going to Northgate Dodge.

mer1906

Dec 16, 2012

I purchased a vechicle for my daughter earlier in the month of November and being satisfied with the experience, I was in the market to upgrade my Nitro to the Durango. I received a call from one of the salesman about a year end special with great finiancing. I returned and to my surprise there were real great deals. I would like to thank all the sales personnel and managerment staff for the wonderful experience shared at your location twice. Good customer service goes a long ways for repeat customer loyality. We are the proud owners of a 2012 Durango Crew and we love it. From my family to your family, we would like to wish you a Happy Holiday Season and a Happy New Year.

LauraShanks

Dec 15, 2012

very friendly and really works hard to meet the customers needs. he was friendly from the first moment we walked in to purchase a car till the time we left with my car. love my new car and would buy from them again.

mel27ham

Dec 14, 2012

Was great service but was not happy we did not get a our purchase with a full tank of gas. Will return to do business with you again.

katemots

Dec 12, 2012

This was our first stop in purchasing a minivan, something we weren't thrilled about. Once we saw the Town and Country the minivan didn't sound like such a bad idea. We did some comparison shopping and nothing compared to the amenities in the Town and Country. We got exactly what we wanted on our trade-in and got below sticker on the van. Needless to say we were happy with the purchase.

griffin513

Dec 9, 2012

roger mcclure was very polite and he was a good listener of what i was saying he was every thing i expected from a car salesperson i felt no pressure i always felt like i was the driver and he was the passenger and the finance guy was cool it was all good purchased a 200 2013 s model im satisfyed with my purchase

Danielcrabtree

Dec 2, 2012

I dealt with Robert Roper on the purchase of my new Ram. He along with his coworkers worked hard and stayed late to get the truck at my price. They were curtious and i never felt pressured. i would recommend them if your looking for a car.

kmasson83

Nov 30, 2012

Nathan was a huge help when my husband and I came in to purchase our used 2012 Dodge Avenger. Not only was Nathan a big help, but all the employees were able to assist in any way possible. Northgate Dodge offers a clean, friendly environment...as well as an exceptional, knowledgeable staff. We would recommend them to anyone. I hope your visit was as enjoyable as ours!!

EBrad

Nov 28, 2012

I appreciate the great customer service provided to me during my recent purchase of a vehicle. Dwayne was friendly and courteous, and maintained great patience during the process.

Chellej72

Nov 27, 2012

Dustin was very nice, approachable,knowledgable and was on top of his game. He made sure that we were happy. I would recommend him if you are looking to buy a new car!

roxles

Nov 27, 2012

We love our new jeep...thank you Robert for making our experience with the dealership a excellent one!! We will recommended you to our friends and family.

jimmyklein

Nov 20, 2012

Roger was very freindly and courteous when were looking at the new vehicle. once I decided on the vehicle, the team was very efficient in setting up financing and putting me in the car.James Klein

stevercj

Nov 19, 2012

We were "only looking" when we stopped at Northgate Chrysler to look at their Jeep Grand Cherokee. When Roger first approached us, he was so young looking that we were doubtful of his knowledge about the car. As it turned out, he had done his homework and was well informed. He had a friendly, open way of relating to the customer and his sales colleagues that made us feel comfortable. He was very willing to involve the more experienced sales staff in answering questions if he was unsure. Roger spent a lot of time with us, taking two test rides and answering many questions. After some friendly negotiation with the sales manager, we drove my "RED" jeep cherokee off the lot. Roger followed us to the gas station where the dealer filled our tank with gas. Since we had not planned to purchase a car, we had no check book with us. Roger followed us home so that we could write a check for the car.Overall, it was a very pleasant experience.

CINCYDOT

Nov 18, 2012

OUR FIRST TIME BUYING AT THIS DEALER. AND WOULD DEFINITELY RECOMMEND...WE HAD A GREAT EXPERIENCE WITH DWAYNE....HE IS VERY KIND AND PATIENT....EXPLAINED EVERYTHING.....AND GREAT COMMUNCATION IN OUR PROCESS TO MAKE UP OUR MINDS...I FEEL LIKE I MADE A FRIEND IN DWAYNE...

Merand

Nov 18, 2012

I was in the market for a good per owned dependable car for my daughter who is away attending college. After visiting other dealerships and not seeing true value, I remembered Northgate Chrysler Dodge had some vechiles that was in my budget. So I went to the dealership where a sales manager Rick (Wooz) introduced Dwayne Smith to me. Dwayne was knowledge on the used car product line, even knowing the mileage and features on the vechiles that I was interested in purchasing. Thanks to the friendly and knowledgable experience I received, we closed a deal on a surprise vechile for my daughter who will be coming home to a great surprise. {Dodge Caliber}. Thanks again for a wonderful experience. I will be back soon to purchase a Dodge Durango...MER

GLENNA2

Nov 16, 2012

I am a Rural Mail carrier and came in with a VERY specific request for a RHD Wrangler for my work. All available used vehicles were out of state at other dealerships. After doing my homework and locating several choices, I went to my local dealership, Northgate CDJ, in search of a sales person that could help me get the financing in place locally, and then get the chosen vehicle to the dealership.Roger McClure stepped up to greet me when I arrived at the dealership. I explained my dilemma to him and we got to work. Internet work narrowed down the choice to one specific vehicle in Illinois and phone calls were made. The deal was struck and Roger, himself, went up to get my RHD Wrangler and brought it all the way back to Ohio for me! This was way above the call of duty and was GREATLY appreciated!!(If you have never driven RHD anything on the interstate, put it on your "bucket list" for a thrill!)THANK-YOU to everyone at Northgate CDJ for your patience and assistance on my quest!Thank-you, Jamar (manager).Thank-you, Rick (finance).Again, Thank-you, Roger (sales).Sincerly,G R (Long time RHD Jeep owner!)

aeverson

Nov 15, 2012

We had a great experience at Northgate Dodge. Athough they did not have the exact vehicle we were looking for on their lot at the time they were able to track it down for us and worked out a dealer trade. We had our new Durango three days later and could not be happier.

cindyjack

Nov 14, 2012

This is my first experience with Northgate Chrysler,but not my last everyone there was very friendly. Our salesman Dwayne Smith is extremely knowledgeable and professional. He was able to answer all of the questions I had and some I had not asked. I would recommend this dealership to others.

MelissaWay

Nov 14, 2012

I have bought 3 vehicles from this dealership in the past and have been very pleased with all the service I have received. All of the Salesmen have been just great and very knowledgeable. Dwayne Smith did a wonderful job getting all of our paperwork together and explaining everything. When we are ready to trade in again and upgrade to a newer van again, we will definitely be coming back to Northgage Chrysler in Colerain Township Ohio.

tamanley

Nov 13, 2012

been going to Northgate Chrysler for over 20 years and love this dealership. Roger was very helpful and did a great job! Service department is great too.

keeyma

Nov 8, 2012

I called ahead told Dustin what i was looking for, when i arrived he just what i wanted and needed, price negotiations went fast, fianacing was a breeze, and i was off and running in my beautiful new dodge dart II I love it love the dealership thank you Karen Phelps

rjucincy1

Nov 8, 2012

I had the opportunity to work with Roger twice in within a week first helping my friend purchase a wrangler and he did a great job helping with the process, during that process I decided I was interested in a Compass so I followed up with Roger to see what deals he had. Roger worked hard to get the car sold. I would recommend both Roger and the dealership.

doowaffles

Oct 26, 2012

Dustin Loesche, my sales consultant, was exceptionally patient and accommodating to work with. Being an engineer, I came fully prepared with pricing data and requirements which perhaps is a challenge for sales reps. Unlike most sales people, Dustin had a humble and hard-working attitude which contributed to my desicion to buy from Northgate CDJ.Northgate as a dealership met my expectations but was not particularly exceptional from my typical experience. Since I was buying a used Honda van, they could not offer me a great deal of knowledge of Honda products. I would give a neutral rating on the dealership overall.

Lloyd Jones

Oct 20, 2012

Good Experience. Roger was very helpful on the phone prior to visit. Northgate Jeephad a very hard to find used Scion xD. Though for sale for a reasonable price, my wife and I were VERY disappointed in our Saturn Vue trade-in value. We still do not understand why the KBB.com and NADA.com rate our previous vehicle well over $5400(on the low end dealer trade-in value, not private party)) and we received only $3100 trade-in at Northgate Jeep. While Roger McClure did his job very well andwe were finally satisfied with the monthly payment, we probably will not use Northgate Jeep again. Again, this has no reflection on Roger.

cheutaunia02

Oct 12, 2012

Dwayne was very helpful at the Northgate dealership. I actually chatted with a customer service rep online prior to my visit. Upon walking in, Dwayne was already expecting me and he called me by my first name. From that point forward, considering my circumstances, I was giving an extremely great deal. It was an overall pleasant experience and I do not regret purchasing my new vehicle. The staff was extremely helpful and friendly. I'd recommend Dwayne to anyone who's looking to buy the Chrysler line of vehicle in Cincinnati.

JJPunk

Oct 12, 2012

Over all this was a good experience. I had visited the dealership to just look around a month before I made my purchase. In that time Dustin had sent me a letter to thank me for visiting and to let him know if there was anything he could do to assist me and he also followed up with a voicemail. Just enough communication to know he was there if I needed him and it was not pushy at all. A month after visiting him I had called to tell him I was stopping by and he remembered who I was and my situation and what I needed. I really did not feel like dealing with the hassle that some previous dealerships have put me through. It was very painless at Northgate. I got what I expected and feel I got a fair price and exceptional service. Had I stayed in that area and had interest in one of their vehicles, I would go back there to purchase.

Sdcalgal62

Oct 12, 2012

On the phone Roger McClure went 110% out of his way to do everything for me and took care of everything that needed to be done from holding the car I found on the net to all paper work,even spoke to my insurance agent to transfer my policy. On the test drive I ask him to drive and he did. Now how many others would do that. If at anytime I would buy another car it would be with dealer but only if Roger was still there.Thank you.Dee White

boeckami

Oct 9, 2012

Roger was very helpful. I am currently living in Colorado and thus making my order that much more of a challenge. Roger was great in making sure my Jeep had everything on it that I ordered, the Jeep was in PERFECT condition, (I am extremely picky), and it had only 7 miles on it (including being taken to Tire Discounters for a lift). I cancelled a Rubicon I ordered from another dealer earlier in the year because they couldn't deliver the above. Roger was also able to match a price I had gotten from a dealer in Colorado.I will be ordering my next Rubicon from Roger as well.Thanks Roger.

waltersfs

Oct 6, 2012

Dwayne was very knowledgable not just with Dodge/Chrysler brands, but he alos knew what competitor cars/SUvs did or did not have, indicating how much more value a Dodge was vs competition. Dwayne followed up and we completed a new car sales within days.

garlock

Oct 4, 2012

My 2 year old used car that had passed their 150 point inspection had its convertible roof get stuck in the open position about 18 hours after driving it off of the lot. On a rainy day. I received a rental car at the dealers expense which was great and I truely apppriciated them doing that for me. However when initially speaking to Brain the manager (did not raise my voice nor curse) I was told he didnt have to do anything for me and we would be doing things his way. I also asked to speak to another manager and he refused to transfer me. Imagine having a convertible car for less than 24 hours and having its roof 100% exposed to a thunderstorm and hearing..i dont have to do anything for you. I will never buy another car from this dealership...worst experience in buying a car ever!!!!!

Ned Glo

Oct 4, 2012

Roger met at the door with a friendly smile that made us fill comfortable and welcomehe was polite.When we went for the test drive,he figured out a route for me that wasn't on the expressway, i thought that was considerate . I drive on expressways as little as possible . And worked very hard on getting me a good price on my new 200...I Love my new car.!!!!

red22566

Oct 4, 2012

Dustin was very knowledgeable about the truck I was looking at and made the buying experience very enjoyable. I would certainly recommend him to anyone buying a car.

Katie M

Oct 2, 2012

We initially went in to just look and test drive. Dwayne showed us the SUV we wanted and we knew we would be purchasing it soon. However, the one we test drove happened to be in the final stages of selling at that moment. Dwayne and another manager showed us 2 other Durango's and a Jeep Grand but we knew what we wanted. Dwayne worked with us to find what we exactly wanted and said he would find it. He found the Durango the next day at a dealership 2 hours away and went to pick it up himself. He was extremely helpful, curteous, and knowledgable along the way. Although we would have liked to have our trade in a little bit higher, we eventually negotiated a reasonable price. I would definitely recommend this dealership and Dwayne to those looking for a new car. I feel Dwayne went above and beyond what anyone could expect from a car salesman and even got us a better interest rate than what their finance office initially offered. We love our new Durango!

Patricia Reuss

Oct 2, 2012

Roger McClure was very friendly and professional. He did a great job of explaining all of the features on the car. I liked the fact that he explained the warrantee, pricing and financing before we say the finance associate.

bassgina

Oct 1, 2012

The experience at Northdgate Dodge / Jeep / Chrysler was a pleasurable one. I would recommend this dealership to friends and family. The car buying challange was made easy. I would like to say that Nate put his "Female Friendly" certificate to good use. He was very easy going and kind. I do appreciate his patience, as that I was very reluctant customer. However, Nate was able to overcome the hurdles and challenges I had and for that,I am grateful. Thank you Nate!

nostradamus1

Sep 30, 2012

Nate Smith was a pleasure to do business with. He was very good at explaining the features and particulars of the vehicle to me in layman's terms. I would recommend dealing with him/northgate chrysler. Thanks.

Kcain

Sep 27, 2012

Mike was extremely friendly and helpful. In and out the door in under 2 hours. Thanks for the great service. I would recomm en d Northgate to anyone interested.

Jeff Payne

Sep 4, 2012

Dustin was the best salesman we have had in a very long time... He met our needs and showed us a variety of vehicles based on what we were looking for. He explained all the options per vehicle and pointed out the differences to us. We have purchased several different cars over the past few years and NONE of the other salesmen from either this dealer or it's competition have explained so much to us about the cars we were interested in and/or purchased! His knowledge of the vehicles was overwhelming. I would not hesitate to recommend him to family and friends. In the past, I have dreaded going to car dealerships with my husband but Dustin actually made this experience enjoyable. We hope Dustin is recognized for his efforts and wanted to let you know what an asset he is to your organization.Sincerely,Jeff and Julie Payne

jhfriedl

Aug 31, 2012

I purchased a new Jeep Wrangler from the Northgate lot a few months ago. My salesperson was Herman Suyemoto. I've been in for installation of a soft top, as well as my first oil change. Herman has been extremely helpful and provided useful advice about my choice of options when purchasing the Jeep Wrangler I was intending to get, as well as during all of his various follow-up actions. He's been very professional, and thoughtful. And, on a more personal note, Go Wolverines!

tennisbuff

Aug 22, 2012

I have worked with this dealership for many years and I just purchased my third car within the last 3 years from them. This time I purchased a 2013 Dodge Dart. My Salesperson, Herman Suyemoto, is as professional and detailed as they come. No high pressure; no games; he really wants to make sure you're buying the correct vehicle that matches your wants and needs. Herman knows if he treats you fairly and professionally you'll come back. He is incredibly detailed oriented and leaves no stone unturned giving you confidence in every step. The Service Department is top notch with very professional people. The dealership is very clean and well kept. The atmosphere is very upbeat. Buying new and used cars can be a bit intimidating for a lot of folks, but not here. I'd highly recommend this dealership and especially Herman!

Johnnya333

Jul 31, 2012

I had a great experience with this dealership. Nate Smith was helpful, friendly, and very knowledgable. In the end he ended up saving me close to a grand and the jeep is running great. Northgate Chrysler is a great dealership and I would recommend anyone to give them a shot.

MH123456

Jul 31, 2012

Excellent knowledge of the vehicle and very helpful with arranging test drives of various models with various option packages. Excellent selection of vehicles on the lot.

mjdfinancial

Jul 31, 2012

Bought new Jeep Grand Cherokee. Price on new vehicle better than other local dealers, and price of trade-in was fair. I added leather interior as part of new car deal, and the leather installation is outstanding. Salesperson Nate Smith was knowledgeable, professional, and got the deal done quickly without hype or pressure. Would recommend this dealership to others.

cc002

Jun 30, 2012

Let me start off by saying that I hate car shopping and I had dealing with sales people. When I stepped on the lot, I was approached by a gentlemen like every other dealership I've been to. This time though, this sales person approached me in a very personable manner, and not overly aggressive like every other time I've been approaced. I was still reluctant to talk much with the sales person because to me they are all the same. This was a different expierence though. Nate remained very friendly and personable to me, even though I'm sure I came across as very rude and short with him. Every time I asked a question about a vehicle, he was quick with an answer, and a very knowledgeable answer, not the typical car salesmen answer saying everything about the vehicle is the best. He was very detailed in his descriptions, and after talking casually, he told me about other options that I may like that could benefit my lifestyle. I liked this because he wasn't just reading to me everything the vehicle I was looking at could do (the new Jeep Grand Cherokee), he was giving me details on options that would benefit my lifestyle based on our casual conversation. He set me up with a vehicle that I fell in love with and we talked numbers and financing. You could tell he really knew his stuff, and he even told me about some discounts I qualify for without me even asking. That was a first. The only thing that kept me from purchasing the vehicle right then and there was the fact my girlfriend wasn't with me, and well, let's just say I don't want to make a big decision like that without he feeling at least a little involved, so I am coming back on her next off day to discuss things further. This was a great expierence and I will be back.

amanda jeffery

Jun 25, 2012

Roger was amazing & helped up get into the car we wanted & with the monthly payments where we wanted them. The car we choose is amazing. Love it & love that we decided to buy new instead of used ..the warrenty is awesome & my over all experience there was great & I highly recommend our salesman ... Love my new charger of was a great fit & learn something new about it every day...thanks A very satisfied customer

brandonwitt

Jun 8, 2012

I came across Northgate Chrysler Dodge Jeep because I have been looking for a new Jeep Grand Cherokee. I inquired on a few listings and was immediately contacted by Micah. I told him my situation (had a trade-in, what I wanted, and baby on the way, etc..). Micah responded to me with the utmost professionalism. If I had a question, instead blowing it off or changing the subject, he said he would find out. Most people's response would be "sure(rolling eyes)." Micah called me back on several different occassions in one day with detailed answers. At this point, he was batting 1000 and I nominated him and Northgate as my first stop in my search. (I figured they earned that right)Micah was incredibly professional and made the buying process simple. At the end of the day, he truly served as a consultant with a solution as opposed to the "salesman just trying to make a buck." Everything worked out and I drove off with a beautiful Jeep Grand Cherokee. That was the first NEW car I have ever purchased. I even left my parking pass in my trade-in and he offered to drive to my house. Micah continues to check in with me and my girlfriend who is expecting our first baby. He even recommend I name the baby "Micah." Sorry Micah, but the anatomy sonogram says she's a girl.I would highly recommend this dealer. Ask for Micah. In this economy, the consumer has a lot of options and bargaining power. Micah and Northgate Jeep both recognize this and truly served as a trusted consultant and definitely won me over with their professionalism and dedication to the customer. Brandon

kiddspl

Jun 7, 2012

I was looking for a new Jeep. I was closer to the dealership in Tri County at the time and had them looking into a new Saharah for me. I was ready to do a deal down there but I saw on the Northgate website that the exact Jeep I wanted had just been delivered. I had purchased a new Chrysler 300 a few years ago from Herman and he was great to deal with so I went down to look at the Jeep at Northgate before work just to look. I was driving home by lunch in my new Wrangeler. Herman was with a customer so Randy took care of me. I was planning on leasin but I ended up buying. The whole experience was top notch. Next Mopar vehicle I get is coming from Northgate and hopfully I can deal with Randy and Herman. I had mentioned to Randy that I was looking at new vehicles to help me take my mind off the loss of my dog. A few days later Herman called and asked if I had any questions about my new Jeep and to say he was sorry for the loss of my dog. Great service, great people. If you need a vehicle go here. If they dont have what you want they can get it in for you. Thanks again guys, keep up the good work.

Jthomas32

May 31, 2012

Had a wonderful experience purchasing my jeep with Nate Smith. He made the me feel like I was buying from the right dealership. Jeep runs great. Thanks guys will be back for my next car

kimhonaker

May 30, 2012

I had a great experience working with Mario M. Hood at the Northgate Chrysler. Mario is friendly, knowledgeable and very helpful.I got a jeep and i love it, my overall experience and process was smooth.I will continue to recommend Northgate chrysler to anyone looking to buy a new vehicle and tell them to ask for Mario M. Hood.

Aliou

May 13, 2012

Micah Willins, was very friendly and made the experience of purchasing a car, as easy as it can get. He was awesome. He made sure all the paperwork was done right.

jabrz

May 4, 2012

I had a great experience working with Nate Smith at the Northgate Chrysler. He was very knowledgeable and extremely helpful in finding the exact jeep I was looking for. Overall, the whole process went smoothly, achieving the highest in this customer's satisfaction.I will continue to recommend Northgate Chrysler to anyone looking to buy a new vehicle and tell them to ask for Nate

d cutest200

Apr 30, 2012

Randy Lowe was excellent! He really helped me get the car I wanted. I would certainly recommend this car dealership to all the people I know.

flach.sandy

Apr 25, 2012

I came to buy a used car and had in mind how much I wanted to spend and what kind of car I wanted. Dwayne was helpful and helped me get the car I wanted

brandimegan

Apr 24, 2012

Recently I started looking for a new car. It was my first time buying from a dealership and thanks to Mike it was a great experience. With Mikes help it was easy to find and get the car perfect for me. I love my new car! Thanks again Mike(:

GEL

Apr 15, 2012

Is it possible to have a wonderful experience when purchasing an automobile for the first time in over 15 years? It is and I had it! Not only did I purchase a car from the first dealership I called on, but I purchased the first car that was presented to me. My sales person at Northgate CDJ, Michael Hartman, was great. From his initial phone contact with me and throughout the entire purchasing process, he demonstrated professionalism, product knowledge, and a sincere commitment to my personal satisfaction during my car purchasing task. I will definite recommend Northgate CDJ to all my friends and family for their car purchasing needs. Thanks again Mike, Randy and all the Gentlemen at Northgate CDJ!!!GEL

RickPrice

Apr 13, 2012

Our experiance with Northgate Chrisler was great. Everyone was more than helpfullwith our purchase.Our new Durango is fantastic it runs great and looks the same.A special Thanks to Mario Hood for all his help.

Kim Suellau

Mar 11, 2012

They worked with me on every level (price, locating the car, and getting it in the timeline I requested). The service was quick, professional, and friendly. I was very pleased with the entire experience and love my new car.

geegolly88

Mar 2, 2012

I thoroughly enjoy my experiences I've had at the Northgate Chrysler Dodge Jeep dealership. No one is pushy or tries to force you into buying something that you really dont want and I feel very comfortable going here. If you're looking for a Chrysler, Dodge, or Jeep then you really need to come check this place out. I've bought my last two cars from Rick and I've always had great experiences with him.

lrsrenee

Feb 14, 2012

Rick went above and beyond, to make sure I had a positive experience in which I did. He was very patient with myself and my family. He even picked us up from another dealership. I would recommend NorthGate Chrysler Dodge Jeep to my family and friends.

babykdn04

Jan 31, 2012

I have been in desperate need of a vehicle for some time now. Every place I went to couldn't meet the payments I needed or tried to sell me a car not worth the purchase price. I decided to try one more place before giving up on my search. Late on Friday night I applied online for a loan with this dealership. The very next morning a friendly voice called by the name of Roger, regarding my application. I gave him some info about my situation & what type of vehicle I was looking for. Not long after that he called to tell me he had me approved & had a vehicle he thought I would be interested in. Trying to be optimistic, I headed up to the dealership immediately with no questions asked. When I got there he had picked out the perfect car for me, flawless in every way. By Saturday evening I walked out of the dealership with a car that I absolutely love, at a price I can afford & sooner than I could ever imagine. I can honestly say I will never waste my time on any other dealership or salesman. Thank you so very much!

drunion

Jan 30, 2012

This was a very pleasant buying experience. Both Roger and Jamar listened to my requests and worked with me. It was a win-win deal.

lmadams

Jan 30, 2012

I had a great experience working with Nate Smith at the Northgate Chrysler. He was very knowledgeable and extremely helpful throughout the entire buying process. I would highly recommend doing business with Nate and Northgate Chrysler, you will not be disappointed.

markchasteen

Jan 30, 2012

I was happy with sales team. I knew what I wanted to pay. I just wish we could have saved my time and the salesman's vaulable time off the floor with a quicker sale.Over-all good experience and we worked out my price which was put to them 4 hours earlier.

bgtm

Jan 27, 2012

Excellent, expeditious repair of 2005 VW Beetle door. Professionalism and courtesy of employees was outstanding, coupled with knowledge and communication made for a most acceptable experience.

tpb/tab

Jan 21, 2012

We were originally "just looking." We came in to test drive a Jeep and ended up coming back to the delaership and sat down with Rick. It was New year's Eve, close to closing time. Never, throughout the whole process did we feel rushed. During the signing of the papers, my son and I were able to ask questions, again, never feeling rushed so everyone could leave to start their evening parties. We have bought a few cars in the last few years and this experience was truly the best. (ends up this is the second vehicle bought from Rick, my husband bought a truck from him a few years ago!)

erates

Jan 19, 2012

They are good people, they treat you very polite, adn try to do everything you expect.This person Herman Suyemoto, help me so much to undestand my new carSo I really appreciate their business

pt00mbs

Jan 19, 2012

Rick Woosley was incredibly friendly, attentive to our needs and an overall pleasure to work with. I would highly recommend him to my friends and family.Matt Quick did a phenominal job of quickly getting my loan processed at the lowest rate on the market.Thanks guys!

Barbara D Finfrock

Jan 13, 2012

Listened to our desires and price. No pressure, friendly, and knowledgeable about his product. This is the 4th new Chrysler product we have purchased from this salesman. Everyone we came in contact with at this dealership was great.

clthomas

Jan 3, 2012

Roger made buying my first car a great experience! He helped with all the questions I had about the vehicle, while being extremely friendly and making such a big step in my life easy! I would recommend Roger to friends and family if they plan on buying a Chrysler, dodge, or jeep!

jschneider112

Jan 3, 2012

I first went to this dealor on the recommendation of my daughter and her husband. Some of the things she was teling me, I thought was an exaggeration, because none of the dealers I have ever used came up to her description. Well, I was wrong! They exceeded my expectations. The price was below what I had researched, and the service was beyond expectations. I have now bought three cars from herman, and I do not plan to even visit another dealer. In fact, on my last new car purchase, last spring, I went to the Cincinnati car show, and really decided that I liked an Hyundai Sonata for my next purchase. But, I was treated so well at Northgate, I decided to get a Chrysler 200 instead.

dmschuma

Jan 2, 2012

I went in to look at used cars and found a great deal on one. The salesman that helped me out did a wonderful job!

impala11

Jan 2, 2012

I went to Northgate Chrysler to look at their use cars and they had so many to choose from. The salesman that approached me was Mike Hartman. He was kind and very knowledgeable and steered me in the best avenue that i was looking for. I am Very Happy with all that he had done for me. I give him a 5 STAR rating of his own! sincerely, Jeff Minges

jeffpetticrew

Jan 1, 2012

Salesman listended intently to our needs when we first arrived, and he did an excellent job of meeting them. It was truly a pleasant experience.

ddwconnolly

Dec 17, 2011

From the first time that I spoke to Jesse on the telephone he was pleasant and friendly. Once we met, he was just as friendly in person as he was on the telephone. I told him what type of vehicle that we were interested in and he came through. Thanks Jesse for a wonderful car buying experience. In addition, I appreciate your honesty and the way that you interacted with my grandson and husband.

KSCHLAEGER

Dec 13, 2011

We had a positive experience with Rick Woosley. He was friendly and helpful. He listened to our needs and we went away satisified customers. The financing part was fine too. We completed our paper work in an organized manner and will be back again when we need another car. I recommended Rick and the dealership at a woman's meeting the next day.

bearkitten

Dec 5, 2011

I just wanted to thank you for helping me find my first car. I greatly appreciate your devotion to your customers. I love my first car and couldn't ask for anything else. I will be sure to recommend you to everyone I know that's looking to buy a vehicle. I will always remember you and your advice to drive safely. Thank you!

easygoing1

Nov 10, 2011

As the previous commenter mentioned, there are no equitable deals with these guys. You are in for the hard sell or no sell. I researched the values of not only my trade but also of the car I was interested in prior to my visit. None of that mattered, don't think that by treating these guys fairly they will treat you in the same manner. Rude and ridiculous, now I wish I would have bought someplace else. These guys practice dirty tricks like no other dealer I have experienced. I began dealing with them and they took my trade to the service area for appraisal, I actually feared these snakes would do something unethical with my trade-in if I tried to stop negotiations on the car I was looking at...Ultimately, I worked hard for more hours than I should and finally they agreed to a deal I thought I could live with. Then to my surprise once the paperwork came out, they ignored the deal we had worked and put the numbers they wanted on the sales agreement and refused to change them. I have an excellent credit score and have purchased numerous cars over the years. This is by far the worst most insulting car buying experience I have ever had. I regret buying from these guys because they don't deserve my business and I have now paid way too much for the car I wanted. Like I mentioned earlier, once I saw what was going on with these guys, I wanted out of the situation. I truly feared they would damage the car I had brought as a trade if I asked to stop negotiations or rescinded the "deal".

pahammer

Oct 11, 2011

If you like hard sell tactics, obnoxious sales personnel that don't know their product, then this is the place you want to go. Initial salesman and test drive went okay. We were going to try and work a price and told them from the start that we were not playing the hard sell game. Didn't listen, the sales manager was the most obnoxious of all. We got up and walked out as did the customer that was next to us. Bad news dealer.

kemerson

Sep 20, 2011

Run, don't walk away from these swindlers. If you are in the market for a good street swindle or low ball offers for your trade in, then stick around. These guys give used car salesmen a bad name.

shutterbug.sarah

Sep 15, 2011

Horrible! My husband and I knew what we wanted and had financing done. We weren't even in a parking spot before they were swarming us! We started looking at the truck we loved and it was reduced to 39k. It was just a little under our price range. So we looked at the model right below and they were priced at sticker value of 43k. He wouldn't give us a price on that either. Then the salesman said he might be able to work with us and get the first in our range. He kept trying to finance us, when we told him we had it taken care of. We were there 2 hours and didn't have a price or a trade in value for our current truck. He kept pushing us to come back and I told him we were not coming back without a price. It shouldn't take that long. They didn't have any knowledge and had no clue what they were doing! I wasted my time there and would never recommend anyone going back. I realize that asking for 2k off a already reduced car is a lot but he kept saying he could do it, turned out he couldn't, after he wasted all that time. During all this I was chasing after a 2 year old.

RickCarpenterJr

Jul 29, 2011

We had looked at our new Chrysler 200 online before going into the dealer. Rick Woosley and the rest of the team took great care of us. There were no tricks or hidden charges, and in fact they did a great job in every way during our visit. This was a pleasant car buying experience where Rick and Matt worked tirelessly until everything met our satisfaction. We will definitely be return customers, and the 200 Limited is an amazing car. Thanks Rick and Matt.

T. Brundage

Jul 27, 2011

I found the dealership to be knowledgable, friendly, courteous and clean. I even received a call from the owner inquiring about my new car experience. The salesman spent all the time I needed to make sure I knew what I needed to know as I was leaving town with a new car full of amenities I was not familiar with. I will recommend this dealer and buy from them again!!

snrider

Jul 8, 2011

I came to Northgage Chrysler Dodge Jeep in search of a used sedan, 2008 or newer with a limited budget. My salesperson, Rick Woosley, really hit the mark when he showed me a 2008 certified Dodge Avenger in a price range I was comfortable in. I am very pleased with my purchase! Every employee I came in contact with was very helpful, knowledgeable, professional and sincere. My family has purchased cars from Northgage Chrysler Dodge Jeep for years, but this was my first purchase from the dealership on my own as an adult. The experience was very positive, and I will recommend Northgage Chrysler Dodge Jeep in the future

Calvin1963

Jun 27, 2011

Dewayne Smith helped me get the car I wanted even when I didn't have any credit. He found a way to work it out. He was friendly, down to earth and helpful. When I needed a ride to the dealership he came and picked me up! I think I got a good deal on the financing and I got the car I wanted. It was a good experience and I would recommend him to other people.

Scrapnel54

Jun 20, 2011

I had been looking for the right car for sometime and finally decided to go in and take a look and test drive the Dodge Caliber. I was completely up-front about my wants/needs and Dwayne was more than happy to listen and do what he could to meet my requests. When it came down to crunching some numbers, I figured I could expect the usual bait and switch technique most places have tried to use on me in the past, since I'm female and look like I'm 12! Haha, but that aside...I was plesantly surprised when they came back with a completely reasonable offer. I didn't feel pressured into the purchase at all, nor did I feel rushed at any point, like I had been there wasing anyones time (as other dealerships have been more than happy to express in the past).Overall everyone at the dealership was great and I would certainly visit them again for my next vehicle :)

jennyfaye

Jun 4, 2011

I went into the dealership to test drive a used car but ended up purchasing a brand new one. Rick Woosley "ROCKS"....Thank you!

lknippenb

Jun 3, 2011

This is our 3rd vehicle we have bought from this dealer and all 3 times we have gotten very good service. Everyone was very friendly and willing to work with us on price. They have also been very good with follow up calls since purchase and have been very willing to help go through features on the van.

msmythe51

May 23, 2011

Went in to buy used Jeep and ended up with a new Jeep. Dewayne would not tell me what my trade-in value was or the price of the car - only my payment. I was so frustrated b/c not only does the payment matter, but so does the trade in value and the price of the car. Then they close up shop and I get ready to leave with just 1/8 of a tank of gas. Really? I had to sign a blank loan document since it was after banking hours too. I was so frustrated, but I do LOVE my new car.

Mr. B

May 20, 2011

I went to Northgate Chrysler with the intention of getting information about the 2011 Challenger and taking a look at one up close. I had planned on saving up for a down payment and perhaps buying later in the year. Dwayne bent over backwards to get me approved for a loan and work out a financing arrangement that I could handle. He was patient and answered all of my questions. I went in just a Joe off the street and left with a brand new car and not once did I feel like I was being pushed around, baited, or any of the negative things you usually hear about when going to purchase a vehicle. The entire sales staff was friendly and professional the entire time I was there. A new car is a serious purchase, and being a first-time buyer I felt that I was treated very well. I'd recommend these guys to anyone.

ksspencer

May 19, 2011

I hadn't bought a car in 7 years and was in the process of rebuilding my credit. I've always wanted an AWD because I hate driving in the snow. I had a certain payment amount I had to stick to and some money for a down payment. Jemar starting looking on his lot for something in my price range and found 2 Jeep Liberty's. He recommended the one with lower miles on it for me. Matt suggested I go with gap insurance coverage which I had never thought of before. That was in January of 2010 and I am still happy with my Liberty. Also, I recently had to bring my Liberty in to have a recall warranty part replaced that had broken and the Service Department was very friendly and helpful - had it done in a day - no questions asked. They were very customer service oriented, offered me a vehicle within my budget, and made me feel like I was purchasing a brand new vehicle. I would defintely recommended (and have) this dealership to anyone as well as purchase another vehicle from them.Kim Spencer

mjm58

Aug 9, 2010

I went to test drive a new Charger. The salesman said they would need to review my finances before I could drive the car. I was taken back, I am a 51 year old female executive for a sales and maketing company. Was he profiling? Did I look like someone who could not afford the car or was it because I was a female. I decided this was not the type of people I wan't to do business with so I left. The next morning I decided to talk to the sales manager. I asked him what their policy was for driving the cars. Again I was surprised when he said "It's none of your business". I asked for the regionalmanagers phone number and was told by "Pete" that he owned the dealership and didn't answer to anyone. I told him I would do my best to let him know how I was treated and he said "tell whoever you want". So that is what I am doing.

zard

Feb 26, 2009

I bought a car there and immediately had to have it serviced for all manner of electrical system issues. The car had less than 28k miles on it. I brought it to the service center (a second time) for a few days, and they claimed after each visit they "could not replicate the problem". I drive it off their lot and after about 12 minutes, the car's electrical system went haywire as I was driving down the freeway. I called Chrysler HQ and they blew me off just the like service center. I went to another Chrysler service center and they diagnosed the issue but told me it would be $350 to fix. I said, "Thanks for the diagnostic, what parts do I need?" I bought a used repair manual and fixed it myself, with parts from a local U-Pull N-Save. Northgate Chrysler's service bay should have the Monkees theme song playing, because that's who you're dealing with. Next I'd like to tackle the finance dept. who thought I would not notice they "accidentally" added in a service plan though I clearly declined it in writing. They also "accidentally" added in taxes for far more than I'd truly have to pay, and then issued me a refund check a couple weeks later. The coerced me into signing a blank loan application form, saying it was absolutely mandatory and then refused to explain what it was for. Freaky. My experience with them was downright freaky. This is why the public dislikes sales people. I could go on and on, but you get the idea, right? I think the finance dept. here need the JAWS theme song playing in its offices.Oh, and the Chrysler HQ was hilariously bad. They only hire people in India who don't speak English well. Turn your volume waaaaay up and be prepared to ask to have things repeated 3 times or more. All of their answers to your questions are some form of NO.

sueq0321

Mar 8, 2007

These people are the biggest rip offs around. Their service department sucks! I was told my car was fixed and yet I sputtered all the way home. Had to have my car towed to them and they said they found nothing wrong. When I picked it up, I had no problem.They had to fix something considering that I was almost hit on the way home from my car stalling out the previous day.Problems I had within the 1st year were rediculous.And Chrysler knew of the problems with this car and other ones but would not back up their product. Never again!