Used Cars for Sale at Northshore Automotive in Wilmette, IL

Dr Robert D Clark

Jan 25, 2021

Professional and friendly staff; they do only what is required, not forcing additional services on you as many dealerships do; they accommodate "emergencies" very easily; would recommend them to anyone. Provide a wide range of services including tire repair

Louis Spurgeon

Sep 20, 2021

I have been going to Northshore Automotive for many years. I have always had good, honest and reliable service. I would recommend them to all my friends!!

Jeff Axelrod

Mar 16, 2021

First-and-last-time customer. I called to get a price for a due oil and brake fluid change, and gave my car make, year, and model. After we dropped off the car, they called to tell us they'd made a mistake, and that the price would be higher. They ended up charging us almost twice as much as what they quoted. When I called to follow up, when asked, they said they ran into no unusual problems with the servicing and wouldn't honor their original quote. EDIT: Ryan's response below contains apparently fabricated facts. When I called to follow up after examining the $400+ bill, he told me that he was not the person I spoke with who gave me the prices in advance. And the guy I did speak with was clear and unambiguous about the prices, gave specifics, did not tell me it was an "estimate," did not say anything about the possibility of charging a different price for the oil and brake fluid change once they had my car. I took contemporaneous notes as I always do when asking for service quotes. Determining the actual price for a specific car's oil and brake fluid change is not, in fact, "rocket science." And whether or not we are in a pandemic does not excuse fraudulent bait-and-switch business behavior. I will definitely bring our cars elsewhere.

Henry Conroe

May 3, 2021

We have used Northshore Automotive for over twenty years and have recommended them to friends. Their service is capable, consistent and reasonably priced. They are honest and reliable. They are the best.

T. Brown

Nov 16, 2020

If you have a Toyota or Honda and are looking for a mechanic team you can trust to maintain that car as if it were their own for the duration of its life, Northshore Automotive is the place to go. For 16 years, they were the ONLY mechanics who serviced my Corolla. As someone on a budget, I appreciated their honesty and trusted their recommendations about what services were necessary and what could wait. That my vehicle, with more than 200K miles, survived 21 years (16 of them enduring Chicago roads and winters) is a testament to the quality of work that Tim Fella and his team provide. That they seem to be kind and gracious to everyone who walks through their doors, is an added and invaluable bonus!