Used Cars for Sale at Northtown Lexus in Amherst, NY

khepk

Jul 5, 2015

Perfect choice, has everything you could ask for. Scott SanFilippo was an excellent sales person to deal with. This is the second Lexus we purchased from Northtown, and have been very happy with both vehicles. Thank you!

etjlaw

Jul 2, 2015

Frank is a straight shooter. That is everything you could ask for. Lexus is a classy vehicle and they had my model and color preference in stock. As Arnold said "I'll be back."

Big G

Jun 30, 2015

First class dealership facility. Can't say a bad word about any part of the shopping experience at Northtown Lexus (3845 Sheridan Dr.). The negotiation was easy and the salesperson (Chuck) was very helpful, knowledgable, and addressed all my concerns. My new car is beautiful, and has all the options that I wanted. Great job Chuck, and all Northtown Lexus Team.

ELSIE WEBB

Apr 9, 2015

It really was a most pleasant experience, and I couldn't think of any way it could be improved upon.

Steve Ficzere

Apr 9, 2015

Excellent service, salesperson very knowledgeable and courteous, would refer any family and/or friends to Northtown

FRANK LAURENDI

Apr 7, 2015

Always greeted with a smile and very courteous. Service is great and they always finish within the time they promise.

GARY HOLZERLAND

Apr 6, 2015

Everyone was lovely during my recent visit, including the young lady who took my information and the young man who was the concierge. The fact that I came in with an issue with no appointment and was treated so kindly made the experience a truly pleasant one.

KIMBERLY SMITH

Apr 6, 2015

Always a pleasure. The service staff is great and if I choose to wait the lounge is wonderful. If I choose to drop my car off the staff get me in a loaner easily. Very kind and helpful service reps. I never feel like I'm being ripped off. Instead, I feel like they are really trying to help me.

HEATHER LINK

Apr 1, 2015

I had a wonderful experience and continue to be impressed with the quality of service and quickness.

Rasheeda Appleberry

Mar 25, 2015

Jake was great and patient with me during this process and Pat and Jake was very knowledgeable about Lexus and financing part of the experience.

LAWRENCE SENEAR

Mar 24, 2015

I always receive excellent service at Northtown Lexus.

GEORGE AINALAKIS

Mar 23, 2015

The service agents are always very friendly, know their job very well, always ready for you visit. service management is doing very good job

EDWARD EVANS

Mar 23, 2015

Exceptional service and personal were very professional thank you !

JAMES BOWLUS

Mar 23, 2015

Service seemed fine. Waited almost 45 minutes to speak with a representative, I was 5 minutes early for my appointment! This wait seems excessive and unprofessional!

ANJONA GUPTA

Mar 23, 2015

As always every thing was handled in the highest professional manner

PATRICK CURRAN

Mar 23, 2015

Very satisified with the service visit this week. Mike Rippey and Mike Ranallo took very good care of me and my car. I appreciate it. Pat Curran

SUSAN GREEN

Mar 19, 2015

Very smooth. Nicole was very helpful, detail on car very well done. Thanks.

JOSEPH BUSCAGLIA

Mar 11, 2015

Was great the car was ready when I got there, I was in and out with ease.

DAVID STERNER

Mar 2, 2015

I always have a great experience. I love Michelle Johangen she is great to work with. And Tom who makes the best coffee and omelets makes my visits extremely pleasurable. He is so nice. What a wonderful place to go for service. One of the reasons I will only drive a Lexus. Thank you. Pat Sterner

THOMAS AUGUSTINE

Mar 2, 2015

Absolutely the best ... always on time, pleasant, helpful ... have been for the past 20 years I have been visiting them with all my Lexuses. tom augustine md

LINDA MUCYN

Mar 2, 2015

The service staff went WAY above and beyond to accommodate my schedule and resolved any and all potential problems to my utmost satisfaction. Thank you so much!

DOMINIC FLOCCARE

Mar 2, 2015

It's always a great experience with the super people who work at the dealership service department.

DANIEL BOYER

Feb 26, 2015

I would like to say thank you to Mr. Russell, who was very courteous and helpful. My salesperson, Dan Cartier, also checked with me to make sure my experience was pleasant and that my situation was being taken care of to my satisfaction. That is why I will be a repeat customer. Thanks you!

CHARLES KORN

Feb 23, 2015

Always very professional at the Lexus facility. I own 3 other cars purchased at Northtown and would be more likely to use Northtown for service if I could use a loaner car, as is available with Lexus.

JANET MOSKAL

Feb 23, 2015

I love driving my Lexus and the service department is nothing like I have ever experienced with any other car dealership. I will buy another Lexus, partly because the way you are treated by the service department

KENNETH SCHNOBRICH

Feb 23, 2015

While I think that my Lexus ES300h is a great car the things that continue to bring me back to Lexus are - (1) the outstanding salespeople I have had the pleasure to deal with; (2) the outstanding service I have received for each of my vehicles; (3) the "customer first" philosophy that Northtown Lexus provides.

RONALD BATTAGLIA

Feb 23, 2015

Greg and his entire NT Lexus service team are the ABSOLUTE BEST

C SCIANDRA

Feb 23, 2015

Gregg does a great job as a manager and He has a nice team he put together. Great Service , great guy!

THERESA BENTLEY

Feb 23, 2015

I love Northtown Lexus service department. They are the best. Friendly, helpful and always tell you what needs to be done.

CHARLES LANDRY

Feb 18, 2015

Very pleased with service. Michele was very professional and nice as always. We were very pleased with the wash of the car which was filthy when we arrived and beautiful when we left. Great job overall!

Ginakeller

Apr 30, 2013

This is the second Lexus that I purchased. ( Both- is250). Both vehicles were purchased through Dan. He is very professional and courteous. I am in love with my second car as much as my first. The Lexus team is outstanding in customer service and I will continue to be a future customer.

jarmd

Apr 16, 2013

My experience at Northtown Lexus was everything I have come to know and expect of the Lexus brand.The staff are very professional and knowledgeable.They will go beyond expectation to ensure customer satisfaction.The Lexus team is well focused on what is needed to deliver a superior product.It is a formula that seals customer loyalty.

Jscioli

Apr 12, 2013

Tom Mumma handled all details of purchased and Scott Sansilfillippo handled the orientation of vehicle. I cannot say enough about Mr. Mumma, for he is a professional if there is one in your business. Scott has a bright future ahead of him and is a polite and intelligent young man.Brittany Ellison was involved in the test drive and some details and is a pleasant young lady.The buying process is a pleasure when handled personally by Tom and under his direction a smooth process without problems.Thank you, Joanne & Joe

dceatlp1

Apr 3, 2013

Rick was a pleasure to do business with, very professional and personable. This the second Lexus we have purchased at Northtown Lexus and may purchase again in the future.

pramod

Feb 19, 2008

I had been negotiating the price on a Lexus ES350 with Ryan and he indicated a certain price. I did offer a lower price. However, when I drove 2 hours to the dealership and met with his Manager, Tom, price went up more than the indicated price by Ryan.Not a good experience with a typical car-salesman attitude.

rxjoan

May 28, 2007

Came all the way from Ontario to buy the car, sight unseen. Scott was very helpful in trying to guide me through the paperwork to import the car into Canada, although he could only give me his side of the story as far as exporting the car was concerned. He was always available and friendly and tried to answer all my questions. He spent 2.5 hrs going over the car and it's features when we went to pick it up. The car was a year old, so there was a few "spots" on the carpet which I cleaned up myself with spot remover..the car could have been better "prepped" by the service department but otherwise was clean. Would not hesitate to do business again with them.