Used Cars for Sale at Northwest Chevrolet in McKenna, WA

Yelmer

Apr 26, 2016

Horrible service department and a very unprofessional staff. I had high hopes when Baydo was purchased by new owners and changes to Northwest Chevrolet but any hope I had is now gone. We brought our fleet vehicles here for my business and more than once we have been talked down to, lied to, and overcharged. All 26 of our trucks will now go to Olympia along with all of our future purchases.

Bill C

Mar 8, 2016

Andrew and James were great! Made the check-in process painless, kept me informed of the progress of the repair, and closed out the service session buy going over everything that was completed. Would highly recommend.

Rob O

Mar 3, 2016

I had a motor blow in my Trailblazer. Had to shop around just to find someone who could give me a QUOTE. (Ya know, a hard copy, itemized list of the projected expense?) Several other dealers shot me a simple email, or made a hand-written note. Not James at NW Chevy! Within minutes of talking to him on the phone, I had an OFFICIAL quote emailed to me, with a follow-up phone call to make sure the email and attached quote made it ok. NW Chevy was the ONLY dealership I contacted that met my simple request for the quote, and they got my business. I was not unhappy with my decision! James kept me up to speed on the progress of the repairs, and helped with a few follow up issues (Mostly related to me trying to self-diagnose a non-existent issue... I should stick to diagnosing helicopter issues) I must say James and the team at NW Chevy far exceeded my expectations of the nightmares that are common when that dreaded "clunking/scraping" sound starts coming from your family vehicle. I hope I won't need their services again, but I will not hesitate to return to NW Chevy should I have another catastrophic vehicle failure.

Our other truck is a Frankenstein

Jan 29, 2016

Stopped off just to browse and price some trucks, but with the no pressure, no hassle experience we got from Jordan, we drove away with a perfect fit. All of the staff there is very friendly and we couldn't beat the price and the cleanliness of the vehicle. The truck we bought was a 2011, but it still had the "new car smell" and the interior looked brand new as well. They gave us a really good deal on the price and got us an even better monthly payment than expected. Prior to this, I had not purchased a vehicle for 10 years due to the long and painful process, but Ryan made it so smooth, I almost forgot we were signing for a vehicle. As said in the title, it is worth the drive to McKenna!

Terry G

Nov 13, 2015

Great to deal with, no pressure stayed late to show me what they had. Ended up buying a car from them. The salesman was great to deal with.