Used Cars for Sale at Nourse Chillicothe Automall in Chillicothe, OH

Dosum Wey

Jul 18, 2021

The sales team was a pleasure to work with however the finance office was a big headache. Make sure you call your bank first to see if you can get a better APR interest rate before accepting theirs if you are financing. Also, know in advance if you want to get gap protection for your vehicle or an extended warranty they may offer you. It may be useful, but they need to make money somehow from this right? So just do your research. Final thought is you most likely have to sign an arbitration agreement that essentially means you cannot sue them if there is an issue -- they'll say this is good for you but I read that to be false. I would recommend a different dealer that didn't require this. Be prepared for the finance office nightmare disguised as a vacation. Not only were things not explained clearly, on purpose, but he was rude and sarcastic about my questions and insinuated that I was being 'delusional' in my thoroughness. Is it not enough to not answer my questions, but you must insult me? Jesus Christ dude, learn some respect and manners. Sales good 10/10, finance bad bad 1/10.

Jennifer Nichols

Jun 26, 2021

We worked with Cody, Jeremy, and Bob. All of them we really friendly - you can tell they like what they do and want to be sure you're happy. Cody was a great salesman. Not at all high pressure, laid back, communicative, and genuinely nice guy. Went to 2 other dealerships where sales team didn't seem to want to work with you. I'm so happy it didn't work out with them and got to work with Cody and the team :)

owu owu

Jul 21, 2021

Great place to see Jeff Meier in Honda he will take great care of you.

Amy Adams

Jun 19, 2021

I bought a 2015 Honda Civic FIVE months ago, along with the "extended warranty" that does not cover ANYTHING on my car. I've had my car for 5 months, it already needs valve cover gaskets, spark plugs, and brakes. Within the first 2 months the back up camera went out. Guess what...y'all wouldn't and won't fix the issues. And what a coincidence that none of these issues are covered under the extended warranty that I paid $1351 for (which apparently doesn't cover a car that has over 100,000 miles) my car had 139,999 when I bought it. But, hey if I pay you roughly $1400 out of my pocket you'll fix it. Um, no.... A refund should be given to me for the extended warranty that you sold me, that isn't any good for my car!!! I have been playing phone tag with this company for AT LEAST THREE weeks. I ALWAY get an "I'll check on this and then I'll give you a call back later today or first thing in the morning" and I NEVER get that return call. I call back and get the same excuse. I will NEVER recommend anyone to your dealership. Not, if this is how you do your business.

Pete B

Jun 13, 2021

We get our Rav4 serviced here and they are good. Very polite and timely