Used Cars for Sale at Palm Beach Toyota in West Palm Beach, FL

tony2016

Sep 24, 2016

Every thing was graet. The saler Yuri and Orestes the finantial, were excelent during all the buying. Im really happy, the was good and I received good advices and recomendation relation with my new car. Thank you guys.

Albert G

Sep 15, 2016

Michael and Roger were very professional at explaining my worries and concerns of this transaction.. Michael was very helpful with all details.. Very well done.

GandL87

Sep 12, 2016

After shopping around a bit Palm Beach Toyota was the by far the best place to get a car. I got an awesome deal on my new Corolla S + and they even paid more than what I owed on my vehicle. I also has the best sales rep ever Yuri. He will fight for you till the end jump through hoops no matter what it takes to get you the best car at the best price. If you're looking for a car new or used palm beach toyota should be your first stop.

Yenia75

Sep 7, 2016

Yuri is a very good sells men I really recommend him I got a Camry 2017 and it perfect he got me Everything I need in the price I need

Ed

Aug 17, 2016

Yury was my salesman it was a good experience, i recommend him, this is my 2nd car i buy from him. I bought a 2016 toyota sienna from him. That specific car wasn't available at the store he work for and personality took his time to go look for the car wanted at the other storer that had the car we were looking for . Thanks YURY

Jaygon24

Aug 12, 2016

I purchased a rav4. My sales person was jean Robert he was really helpfully professional and straight to the point. Gave me a good deal. I would recommend him to anyone. Overall good experience. Toyota is always the right way to go.

Grooms4

Jul 25, 2016

We just purchased a 2016 Camry LE and were very pleased with our experience. Jeremy and Myles were very friendly and helpful every step of the way. They made sure we were well informed about all of our car's features, the warranty and everything else we needed to know. We feel we were given a fair deal and that the transaction was quick and hassle-free. We plan to return in the future and will also recommend them to others!!

Carguy561

Jul 18, 2016

I have been using the same sales Man for years (Michael Grinley) and I can't say enough good things about this company and the level of service from this man, I would highly recommend him to anybody searching for a new car

Yilan

Jul 8, 2016

All the staff are great !.we really recommend palm beach Toyota to others ,we are very satisfied ,specially with Yuri Vasquez,Carlos Gallegos,and Orestes in finance,great job to all of them

tradingpro101

Jul 6, 2016

Jean Albert is the best. He's a "pro's pro". I have gotten several cars from him and each time he has been great. He is knowledgeable, efficient and fair. I recommend him highly and will certainly work with him in the future!

Gabriela0916

Jun 20, 2016

My boyfriend and I drove from North Miami Beach to purchase a car from Michael. I had never met him before, but in our phone/text interactions he was always professional and I trusted he would be able to help me get the car I need. I am 7 months pregnant and could not make a decision between the Rav4 and the Camry. Michael was very patient with me and never made me feel like I had to make a decision at that moment. I was never pressured to purchase either car. I originally wanted to purchase a Jeep, and changed my mind because of Michael.The finance team (Raul?) was also very patient and allowed us to have a private moment when discussing options, etc. I thought that was nice as sometimes those situations can be uncomfortable for everyone. Overall, I am extremely happy with the purchase of my Rav4 and the service we received. Everyone at the dealership was very pleasant and I would definitely drive back the hour north to purchase a car from Palm Beach Toyota.

Luisin73

Jun 13, 2016

I purchased a new Toyota Rav4 2016. The attention I received was second to none. I was treated like royalty. Everything about the car and the finances were explained to me in detail. I traded my very old Toyota 4Runner and came out the dealership with" a brand new vehicle. I have been servicing my vehicle for several years here with no complaints whatsoever. I guess things will remain the same as always. The employees that provided excellent customer satisfaction are Gregory Ansupo, Yuri Vasquez, and David Weiner.

Ramon Vilarino

Jun 8, 2016

Purchased 2 cars within one week. Best sales person ever Yuri Vasquez. Bought a new and used.Financing dept easy, not pushing any extras.Highly recommended

BRITNEY#1

Jun 3, 2016

Excellent Service bought both my cars there was hassle free didn't wait long to get through and got me exactly what I asked for and more......I would recommend anyone that is buying a new car to go to Palm Beach Toyota. The best service ever that someone can ask for. LOVE IT

Dornel

Jun 3, 2016

I am not good having to shop for a motor vehicle, but this time it was excellent....great customer service....could not ask for a better experience. I would gladly recommend this dealership.

Belizaries

May 31, 2016

I recomended Palm Beach Toyota, excellent service, easy deal for buy car, great attention, specially Michael Grindley is good person, thank you Michael I give you rate 10.

Crazyhorse40

May 23, 2016

This was the second time that I have been to this dealership and again was impressed with the professionalism and their customer service. Michael Grinley was very helpful in finding a vehicle for my son and we really appreciated his courteous manner and his salesmanship. I highly recommend this dealership and its professional staff, specially Michael.

Chrlypro90

May 3, 2016

I recommend this dealer for all of you guys. They have especially treatment "deal" for everybody's. Also yuri vazquez was my salesman am so glad about the deal that he found for me TOYOTA CAMRY ??????. Also i say thanks to my financing guy orestes jimenez he really do a great job Thanks palm beach toyota

Ania monroe's

Apr 12, 2016

it was great to come back to palm beach toyota,David Weiner and Yuri Vasquez remenber from last year and gave me and excelent service.i got there trying to refinance my 2015 corola l and they work so hard with me and gave me such a good deal that away from doing what i had on mind i walk away with a 2016 corola s ....it was awsome,i was very happy...definilly recomend this dealer to everyone interesting in Toyota and for sure coming back next year to do some more bussines with them.thk u guys!!!

Rainguttersystems

Apr 7, 2016

yuri vasquez sold me a truck 8 months of go.i can back to trade for a biger truck ,the process was fast,yuri help me to get the truck of my dreams.excellent service and very frienlyi recommended to all my friends yuri vazquez

danian AH

Mar 11, 2016

I went to Palm Beach Toyota last monday, and if I can describe my experience with them from 1 to 10 it was a number 11, awesome customer service, good talks and really good comunication. Yuri Vazquez who was my salesman along with Orestes Jimenez the financist make me feel really confident and helped me a lot on my purchase. I JUST LOVED THE EXPERIENCE!!!!!

johnsonrcj

Mar 7, 2016

I leased a 2014 Prius in August 2014. My buying experience was a nightmare but I went through with it anyway. I will be turning in the car in a few months. Now I get a letter stating that I will have to pay a $350 fee if I do not buy the car. These people are con-artists who initially tried to rip me off with incorrect leasing figures and now I find this additional fee which they did not mention previously. I shopped about four Toyota dealers and all of them used high pressure selling tactics and are not honest. Furthermore, the Toyota Prius was supposed to get 52 miles per gallon which turned out to be about 35 miles per gallon. I will never buy another TOYOTA product. My advise to car buyers is stay away from any Penske/Toyota dealer especially Palm Beach Toyota in West Palm Beach.BUY AT YOUR OWN RISK !!

Nandy20

Mar 3, 2016

The service I received was excellent. The process of the purchase of my vehicle went very smooth and was within my budget. I could not ask for more. I am very happy and comfortable with the deal I got. Thank you to the Palm Beach Toyota staff for making this happen for me.

gata1977

Feb 22, 2016

Truly excellent service here.Yuri Vazquez was very welcoming, friendly, and explained to me in great detail everything regarding the purchase of the car what kind of options I had. I have zero complaints. Excellent people and excellent service.

ANDiaz

Feb 10, 2016

Yuri Vazquez was the salesman I dealt with and Roger was the manager. Their attention to my needs were excellent. Yuri showed me several car and never gave up on what I needed. Thank you so much!! YOUR #1 Yuri

HoaTuoi

Jan 27, 2016

Great Dealership, great People, great Help to make your decision and good deals.Michael Grinley for Sales is so easy to work with since he knows exactly what you want and David Weiner for Finance would give you a low interest rate if you are qualify.Excellent customer service and Michael had to go to Miami to pick up the car that we want.We would not hesitate to recommend to my families or my friends to purchase vehicle here.

Ivette10

Jan 27, 2016

Yesterday I had an appointment to have fixed something in my car and the service assistant Mauricio I dealt with was nasty with me,he was very impatient with me and couldn't me give me any answers or solution to my problem.When I asked speak to the manager he told me that the manager was unavailable in a very rude manner.Mauricio's attitude and poor customer service made my trip to Palm beach Toyota very unpleasant

Rol63

Jan 10, 2016

The salesman Yuri Vazquez has helped us to find a car that we needed, He explained everiting about the car and he faund the best car. Excelent services!!! The finance manager Oreste was great!!!! It helped us find a great interest rate!!! IT THE BEST DEALER! THANKS!!! EXCELENT SERVICES!!!

Clarendon

Jan 7, 2016

Selim K, (sales consultant) J.Schneider (finance /sales consultant) & Andy makes Palm Beach Toyota rocks... All three individuals provided me with excellent customer service. And I would not hesitate to recommend either gentleman to my friends and family when purchasing a vehicle.

dayne100

Dec 29, 2015

layout quality customer service was great help you to make good deals is the best place where we can go I describe it as something wonderful

Kcg88

Dec 20, 2015

My experience was bitter sweet. The Salesmen I worked with were fantastic. They were patient, informative and straight to the point . They made the beginning of the process smooth and convenient for me. Unfortunately I can't say the same for the finance manager that handled my deal. When I went with my father he seemed pleasant and nice to work with , but when I went back on my own he patronized me and treated me like I was a pestering child . He had zero patience and at one point insulted me . When I the deal had to be delayed a few hours he huffed and puffed , tossed his paperwork around and complained that he had to change my deal. When we were talking about the downpayment he made it seem as if my money wasn't good enough for the dealership, as if he was better than me . He also had a handful of snarky remarks and threw around inappropriate banter towards me . I believe he acted this way because I'm a woman and I went on my own. I even requested a new finance manager but I was told there wasn't one available . when I finally went Back to the dealership with my father , he changed his tune. All in all the beginning of my experience was great but ended on a very sour note . I would NEVER recommend anyone to this work with him. But like I said before , the sales team was amazing . Hopefully this will help others .

marluz1967

Dec 8, 2015

El pasado 4 de diciembre me compre un carro en ese almacen, la atencion fue increiblemte profecional, me ayudaron con todo y obtuve un muy buen descueto, me senti como en familia, no hubo ni funo de los empleados q no estuvieran atentos conmigo. Mik gracias a todos. Estoy muy feliz con mi carro y ademas me dieron un kit de carretera y me explicaron como funcionaba mi carro paso a paso. Me dedicaron todo el tiempo que yo necesite en decidirme y me ayudaron con lo del seguro. En pocas palabras ellos lo hicieron todo. De nuevo muchas gracias.

Stephanie23

Nov 27, 2015

Michael was an amazing and extremely helpful with everything even helped us with our insurance I will definitely return when I purchase my next car

Sumen68

Nov 25, 2015

Purchasing car is a time consuming process. I found an easy way for me to deal with the car dealer is to work with one sales representative who is knowledgeable and professional. Business is not a one-time deal. Car dealer needs business from customers, especially return-customers. I have a big family, I need a new/used car for my family members every 2-3 years, in other word, I have to lease or buy a car always every year. Representative and manager are very helpful to work good deals with me each time.

destny1122

Nov 18, 2015

My sales man was completely professional and courteous, no gimmicks or misleading behavior. I will always recommend this dealership to anyone looking for a Toyota.

AriannaIntriago

Nov 17, 2015

Rafael helped me a lot to get what I want and to meet my spectations, the service is the best and lot of smiles , thanks once again for help me and make my wishes come true

katydids

Nov 6, 2015

I WENT IN TO BUY A USED CERTIFIED TOYOTA AND CRYSTAL SHOWED ME AN XB SCION WHICH I FELL IN LOVE WITH - THERE WAS NO PRESSURE - SHE WAS HELPFUL AND FRIENDLY - ALL IN ALL IT WAS A WONDERFUL EXPERIENCE WHICH I HAD BEEN DREADING

Tunick

Nov 6, 2015

The sales rep was assigned by Roger, the Sales Manager, when I dropped off a similarly equipped car at the end of the lease. Michael Grinley, the sales rep was professional, courteous, knowledgeable about the product, and responsive. The deal was negotiated long distance (from New York). I made it clear what vehicle I wanted and what I was prepared to pay and the dealership honored every commitment without exception. I arrived from the airport and left the dealership 45 minutes after arrival with all of my needs addressed to perfection. They returned phone calls and emails immediately and answered all my qusetionsl to my complete satisfaction, coordinated seemlessly with my insurance agent, synched the cell phones for my wife and myself, and cheerfully tweaked the setup a few days later. I was treated like a cherished family member. I am a happliy returning customer and intend to be as long as I am driving.

JorgeB

Nov 1, 2015

My husband and I went to Palm Beach Toyota dealer looking for a car for my son.We bought a 2016 Scion.Our experience in the dealer was the best.Thanks to Yuri Vazquez and Orestes Jimenez who helped us with everything about the car.

victor1348

Oct 30, 2015

I bought a Toyota Camry 2016.I felt confident and happy with my bought ;Thank you to employees who attented me salesman Yury Vazquez and finance Oreste Jimenez.

JenL

Oct 23, 2015

My husband and I went into Palm Beach Toyota in search of a 2015 Toyota 4Runner. We left very happy with a vehicle we thought was way out of our reach... a 2016 4Runner XP edition! Michael, our salesman, along with the finance manager and sales manager worked very hard to accommodate our needs and to satisfy our financial needs! Our expectations were exceeded and we would recommend this team to anyone looking ro purchase a toyota! We were quoted more for a 2015 4Runner at another dealership!

jjja

Oct 10, 2015

I bought a Toyota RAV 4 and thanks to salesman Laurent Mompremier who did an excellent job everything went great , I would highly recommend Mr Mompremier

toyotalover77

Oct 4, 2015

I bought a Toyota corolla and thank to our salesman Arnoux Vilmont who did an excellent job everything went great , he work the ways out to deal with our situation.

sorryiboughtatoyota

Sep 25, 2015

I bought a Toyota Camry SE less than a month ago. It has been nothing than frustrating to have an inherent issue with the blue tooth quality in a new car. I have been to three dealerships to try and get this fixed unsuccessfully, and will never buy another Toyota again.What i would like to do is commend Greg Asupo and Palm Beach Toyota for their effort and professionalism during my nightmare which is still going on. Yes Toyota does manufacturer a lemon every once in a while, and unfortunately i got stuck with buying a 33000 car that doesn't work like it should. But this dealership deserves an "A" for effort in trying to help me. I am still going back there for them to try and find the problem, but they are nothing but courteous and professional. Greg has kept me in the loop and called me every couple of hours to inform me of the prognosis, and this is what GREAT CUSTOMER SERVICE IS ABOUT. I I would highly recommend their service department over another Toyota Dealer in palm Beach County, Trust me I've had my car at them, and you do not want your car in anyone elses hands than Palm Beach Toyota's Service Department.

Yiliam Diaz

Sep 23, 2015

My experience in the dealer was the best, all the staffs were nice with me and my family,I am very grateful to have received the best attention

4Runner

Sep 12, 2015

This was the best car buying experience ever with a car dealership. Michael Grinley was professional, courteous, knowledge and sincere. He took the extra time to make this a smooth transaction.

algienicky

Sep 12, 2015

Was very pleased with Mr Grinley's knowledge and experience in sales. He listened then made sure my expectations were being met. Great person!! Love and enjoying my new car (Rav4). Thanks

Rainguttersystems

Sep 11, 2015

I was looking for a truck for my gutter bussines .and palm Beach toyota make it happen..yuri was was professional and show me variety of trucks that will fit my business needs.he help me to make a final decisionLease process was fast .no delays I definitely recommend yuri Vazquez to any that is looking for a car or truck..

ALPHE R

Sep 1, 2015

I recently purchased a vehicle from Palm Beach Toyota, my sales team was very good, however an issue happen at the financial department. Soon after the purchase, I receive and email from the general manager asking me about my experience with the transaction, I did explain everything that had happen, I send the email about 2:00 am. At 9:00 am, I receive a phone call from Carlos, I did told him everything that had happen with my purchase and the financial department, he works quickly and efficiently to resolve the issue, customer satisfaction is number one priority at Palm Beach Toyota, thank you very much to my sales team Monpremier, Donald, and Arnduz, in the finacial department Thank you CARLOS and Elkin Ruiz. You stand behind you words! Also thank you to the general manager for your response...

jasanch

Sep 1, 2015

our experience with Toyota has been one ofrespect, courtesy, friendly and pleasing. MichaelGrinley was very efficient , courteous and quick to see to everything.

adoughbee

Aug 25, 2015

I drove 3 hours after contacting Alanias and he was so helpful and answered all my questions all day and I asked a lot for three days. When I got there I dealt with Donald and let me tell you it was the best experience ever. He genuinely was laid back and not aggressive. He was very caring throughout. The whole staff was friendly and nice. Wonderful establishment.

edyb

Aug 25, 2015

Arnoux was very helpful, not pushy, and answered all of our questions. We left items in our trade-in and he made sure we got them back. The gentleman that helped us w/ financing ( I don't remember his name, sorry ), was equally helpful. Great team!

MaggieMay

Aug 22, 2015

Both a class act and a gentleman, Ed exceeded my expectations in my search for a new car when I relocated to Florida. If you need either a new or used car, I recommend you give him a call. I had visited 4 other dealerships in the South Florida area, and none of them came close to the service and guidance I received during my recent buying decision.

clksforyou

Aug 18, 2015

I recommended Yuri Vazquez as an excellent Sales person, I Recommend him, hes very good, and funny. Their services and every body was very good.

wisetn

Aug 11, 2015

Roger Myton & Mr. Michael Grinley lead this industry with exceptional knowledge in their respective field. My experience with these Professionals has brought me back for a second truck purchase; I walked in explained what I was looking for in a new Toyota Tundra. Now I must say I tasked them with finding a XSP-X with Specific interest in black leather Mr. Myton & Grinley took on this challenge producing what three other dealer ships could not. Not once, did they stir my interest in a Different direction (truck). However they produced my request, and closed the deal. Now, they never knew I was working other dealers on this quest. Needlessly, I will be sending other prospects their way. Great Job to them both, So go see them at Toyota of Palm Beach! Mr. Penske, these gentlemen serve you well and are Assets to the Penske Automotive Group. Take good care of them Sir!!

bertobonitto

Aug 9, 2015

Micheal Grinley was very professional, courteous and helpfull in providing the best deal for me. I am going to recommend friends and family to Mr Grinley.Thank you sir.

Raul Lopez

Aug 5, 2015

La razon porque quise dar cinco estrella es por que el servicio fue excelente,la atencion al cliente fue fenomenal ,y ademas influyeron en mi decision que me llevar es carro. Resumiendo sali satisfecho.

Skailer53

Jul 29, 2015

attentive and good seller I recommend it 100%I'm very happy with my new Corolla excellent servicegreat prices and excellent seller very agrarables people

Maricel90

Jul 13, 2015

Very happy with the services sale person was Yuri Vasquez he was very helpful. I'm very happy with my new Camry. I will recommended PBToyota.

Wpr2015

Jul 6, 2015

Tutu Vazquez was a very friendly, attentive, helpful, direct person and could suit my preferences and needs in a timely manner; so I am quite pleased with his service. 100% recommend it!!

Golam Zilani

Jul 4, 2015

I recently purchased Toyota Corolla LE 2015. Sales person Alion was very helpful and knowledgeable about the car. He worked out a very good price with his manager. We appreciate the personal attention every step of the way . It was good to be informed of the next step in the process and I liked being accompanied by our salesman all the way to the end until I drove out the door. I would say that I had an overall great experience with everyone at Palm Beach Toyota. I worked with Alion and Richie they are very friendly and nice to deal with. I was able to communicate in person, through email, and via text. Everyone else I met at the dealership was extremely friendly and helpful. The dealership itself is in a great location with easy access. My experience was excellent and I was entirely satisfied by the whole process of purchasing my new 2015 Toyota Corolla LE

Jesse3100

Jun 27, 2015

After dealing with another dealership recommended by a good friend (Toyota Executive), waited almost two weeks to get the "best price possible", I gave up and walked into this dealership. I told the salesman I was ready to purchase and wanted a comp price. I never mentioned the price I was getting thru a freind. This guy gave me a better price in five minutes.

jdireny

Jun 23, 2015

I cannot begin to express how wonderful Mr. Roger, Justin, and Selim were to work with. Before we ended up in Palm Beach Toyota, my family and I had an awful experience with a 2 weeks old baby on a hot sunny weekend at Royal Palm beach Toyota and then Earl Toyota just to get a deal on a 2015 Sienna even with a TrueCar certificate they still cannot guarantee us a Family minivan at affordable price. Sh sh sh sh the myth car salesman should not work for the customer, but at Palm Beach Toyota they are really do work for the customers. Mr. Roger, Justin, and Selim were honest and straight forward and true to their words. Selim Khan was our tech guy, he took the time to show us how to work everything in the car and we love it. He made us feel comfortable and we will remain loyal customers. I want to thank Mr. Roger, Justin, and Selim for giving us such an amazing deal and my new born and the two other kids can have a comfortable ride! I highly recommend this dealership to all my friends and family.

Elmer820

Jun 20, 2015

Yury Vazquez was the sales man who take care of me and hi was a wonderful person and a very good salesman and very friendly and easy to get the best answer

elor

Jun 15, 2015

the sevice was very helpfull and excellent the sales man and the finance person was wonderfull very satisfy.because the company is the best specially arnoux

mbeltre04

May 26, 2015

it was really good, they help me out a lot. They explain all the features of the car I bought. The guys were awesome, they stayed it with me all the way till the end. I left so happy, and excited with my new car.

jomyhernandez

May 23, 2015

buena experiencia con este dealer, el vendedor super amable contesto todas nuestras inquietudes, tambien las otras personas del dealer fueron muy amables , volvere pronto a comprar otro vehiculo alli,

Ruiz, daniel1234

May 20, 2015

Excellent service, The employees are very friendly and get their job done quick. I felt very welcomed and left the place super excited and happy.

maud1932

May 12, 2015

This was my first time visiting palm beach toyota and also my first buying experience,Selim made this visit very comfortable and relaxing,he was very good in how he presented the vehicle that i was interested in, i found Selim to be an honest, patient and well experience person who seems to enjoy his work.It will be my pleasure to refer others to palm beach toyota where they can meet Selim.Thanks again Selim and Palm Beach Toyota "I Love my New Ride!"

ramirez61

May 11, 2015

This is my third car from Toyota, and I honestly recommend this dealership because the employees are very kind. Selim treated us like we were family. I am very happy with my new car. Thank you SELIM.

sgs06

May 11, 2015

Michael took the initiative to bring me back to the table and went the extra mile to close the deal. He is honest, friendly, and truly exemplifies a great car salesman; he knows how to build a lasting relationship for the future.David was an absolute joy to meet with as we took care of the financials; He was patient as I read through the contracts, honest when responding to our financial questions, and made the process enjoyable.A+

poloa4072

May 2, 2015

nothing i can say about Arnoux it is a good and understandable. I do appreciate him for everything I can refer other people through him I wan him keep up the good job SincerelyPaul E. Ancene

maur park879

Apr 29, 2015

IT WAS A GREAT EXPERIENCE WITH MR MICHEAL GRINLEY HIS ATTENTION WAS GREAT ,HE DID AN EXCELLENT JOB . SUPPORT AND HELP IN IN EVERYWAY GREAT EMPLOYEE

Raul

Apr 29, 2015

This was the seventh time we buy car on your dealer, our fourth lease, they treated us like we were family and offered a great price.

Jon Martin

Apr 12, 2015

walked into the dealership after getting an online price for a car which include new tires. Spoke with the salesperson and test drove the vehicle. That's when the games began the salesperson was going to ""try" to fight for the new tires. we went back and forth and i can see the sales managers facial expression of disgust. First they tell me my pre-approval was expired...they were lying....than they come back and want more money down........than they come back with a 20% car loan without a choice (730 credit score). They were arrogant and condescending, did not care to sell a vehicle.

Keith1

Mar 27, 2015

After purchasing a 31,000 vehicle and using my own finance company I was not afforded the quality customer service from the finance officers or management at Palm Beach Toyota. They made me wait 3 hours to be seen even when I was waiting for assistance prior to most of the customers that was likely to be financed threw the dealer ship. Never again my first and last purchase of a Toyota Vehicle thanks to the finance team at Palm Beach Toyota.

nany350

Mar 24, 2015

Realmente todos se portaron como un gran grupo de trabajo. Me despejaron todas mis preguntas como la de los pagos y otras cosas. En ningun momento me senti presionada para que comprara. GraciasDesafortunadamente del carro de mi familia se perdio algo, en el parqueadero del dealer, mientras se hacia todo el procedimiento de compra, eso nos hace dudar de la seguridad del lugar.

Elsie Y

Mar 12, 2015

Salem was a great salesman and the pricing was what we wanted. We are very pleases with our 2015 Camry SE. The features are great and looking forward to their continued excellent service

toyota

Feb 9, 2015

My wife and I had a emotional experience in this dealership. I hope to have more experience for to share with my friends and family.

JJ

Feb 5, 2015

Went to buy a used corolla. Sticker price 10,900. Talk to the salesman and give him an offer. Comes back after seeing the "big man" and tells me that the sticker price is wrong. I've looked at the car for 3 days. Only after I give an offer do I here this. I said fine and " no thanks". The salesman doesn't understand why I'm not happy. He offers to show me another car 5000$ higher than my budget, basically the same car with a 5000$ increase. Nice try I wasn't born yesterday. So I said if you don't negotiate I'll go elsewhere. He said we do just not on the car you wanted. What a coincidence. Out of 3000 cars I''ve found the ONE car you won't negotiate on. My lucky day. I left and bought a lottery ticket since my luck was so good. No wonder I was the only person looking to buy a car. It had more employees than customers.

helenenorm

Jan 30, 2015

MY WIFE AND I HAD A WONDERFUL EXPERIENCE AT THIS DEALERSHIP. ARNOUX VILMONT IS AN ENGAGING YOUNG MAN WHO MADE OUR BUYING EXPERIENCE AS PLEASANT AS COULD BE. WE MADE A HASSLE FREE DEAL ON A 2015 CAMRY SE. HATS OFF TO ARNOUX FOR HIS HELP IN COOSING THE CAR, COLOR AND OPTIONS WE SELECTED. ADDITIONAL KUDOS TO DAVID IN FINANCE FOR CLOSING THE DEAL. THE PAPERWORK LOGJAM INVOLVED IN THE REGISTRATION OF AN OUT OF STATE PURCHASE WAS HANDLED BY DAVID IN AN EXTRAORDINARY EFFICIENT MANNER. I WOULD DEFINATELY RECOMMEND THIS DEALER.

asborn

Jan 29, 2015

I received a flyer from Palm Beach Toyota. It was a specific offer to buy back my used car, "Official Buy Back Details". Clearly indicates they would buy back my car if I didn't buy a car from them. They also list a 2015 Prius for $21,999. I walk into the dealership and explain to the person that set up an appointment for me, if the numbers on the flyer are correct, I would take the time to sit with him. I explained if the flyer was misleading or incorrect, I would leave instantly. He explains that he was new, he thought it was correct. We take the test drive, they do the appraisal on my car and then tell me the advertisement says I get the trade in value of 17785 or the discounted car price. Not both. I tell them I would take the trade in value and not buy a car from them. They tell me they won't honor that either. The manager Andy Davis comes over and tells me it is just an advertisement, nobody really expects that the dealership will honor them. I asked him why not? He tells me if you Mc Donalds offered 39 cent hamburgers, what should I expect. I tell him I would expect to pay 39 cents for a hamburger. Mr Davis then tells me they would only sell me one hamburger. I told him I was only looking to trade in one Toyota. We left. I get a call from the dealership that they forgot to put the registration back in my car. I had to go back to get it. I left a message for the general manager yesterday and still have not heard back. Why is false, misleading, or incorrect advertising supposed to be ok? I am not done with this. They sent me this flyer. I didn't ask for it. They offered it then refused to honor it.

Richie3340

Jan 12, 2015

The best dealer thank you Orestes Jimenez this people offer the best service ever they got me the car I wanted color I wanted very good price they make u feel at home

thomasl50

Dec 19, 2014

Spent many weeks doing research as to what I wanted. Stopped at a few dealers, all hard sell, and higher prices. Ed was very courteous, friendly and answered every question. Kind of left me alone to look at all the different options but when ready was right there to help. Was quick easy and price was exactly what I was expecting. Drove away in new car that day. Love the scan options on the cars that give complete information and prices.

nzachariades

Dec 17, 2014

A great team all around! Honest, fast, reliable, pleasant and knowledgeable. I have been going to Palm Beach Toyota since 2004 when I bought my Highlander. I have never had a negative experience and I highly recommend this team.

allend407

Nov 29, 2014

WHY IS THERE NO REVIEW FOR THIS SERVICE WRITE ON THIS SITE? MIKE MAZZONE has been my self-appointed service writer since before and after I traded a 2012 Toyota Highlander for a 2014 Toyota Tundra. He is the epitome of phenomenal customer service; above & beyond what I could've ever expected. Recently, paperwork for a previous warranty refund was lost. A new copy of the odometer statement from the trade was needed. Mike helped me get in touch with a title clerk professional, Ada Zacarias, and within 24 hours there was a pdf copy in my email inbox. Without their help, I would have less cash for the holidays. I am grateful for their time and help. They made me feel like it was as a priority and never flenched on their word. There were follow up emails and phone calls detailing the time line and progress of this request.It's so refreshing to experience this level of customer service. Thank you Mike Mazzone and Ada Zacarias for all of your help.Merry Christmas and Happy Holidays!David

2521597x

Nov 23, 2014

Selim khan was my sale representative. He is the best and very nice person. He helps me to purchase my car every step of the way. Selime khan has the best customer service skills. I will highly recommended salime to other customers.James D

baltFJchick

Oct 18, 2014

This was my third purchase in two years at this same dealership for good reason. Selim Khan, sales rep. and Brian the manager worked tirelessly to earn my trust and close the deal with consideration to my circumstances and wants. Selim is incredibly informed about the vehicles and had great patience throughout the process, without exerting pressure. He educated me fully before I drove off the lot. The deal was good all around and I love the product. As far as dealerships go, I would definitely say they exceeded my expectations.

Perfeito

Oct 16, 2014

my husband and I bought a car, and the service was perfect schneider Joubert was what helped us, very professional, and perfect attention thank you ???????????????? for my new car

jejasi

Sep 9, 2014

My 2007 Toyota Tacoma really spoke to me. I searched online for a price quote. Came across Palm Beach Toyota in West Palm Beach, Fl. I live in Georgia. So I called and Montpremier Laurent , the salesperson for Palm Beach Toyota, picked up the phone.Montpremier Laurent handled everything over the phone and in person in a professional manner. He was very attentive and courteous. He picked my daughter and myself up from the airport.Being a woman I was nervous and a little apprehensive, but I felt I was at the correct dealership and in the hands of a honest and caring salesperson. Everything he told me about the truck over the phone was beyond exact. Thank the Lord for an excellent salesperson and a creme de la creme Toyota dealership, Palm Beach Toyota! Yes, I will always be grateful for the kind treatment for an out-of-towner and my beautiful truck.

gregory sailsman

Aug 27, 2014

Jaime take care of me very good and he was not being pushy for me to buy a car he took his time with me this is actually the second time jaime helped me with buying a car he is the best on my opinion thank you jaime bruno

sjcoiner

Aug 27, 2014

Joann was amazing and extremely helpful with everything even helped us with our insurance.I will definitely return when I purchase my next car. The entire sales team was extremely helpful and friendly. I had been to two dealerships previously and they were not even in the same ballpark as far as customer service goes compared to palm Beach toyota. I will recommend anyone to Joann and this dealership. Best car buying experience I've ever had.

Ecummins10

Aug 20, 2014

I went to Palm Beach Toyota to purchase a new vehicle. I had an amazing stress free experience all due to my sales rep Carcell. He listened to my needs and took the stress out of making a decision. Carcell made the car buying experience fun. I highly recommend this dealership and more specifically, ask for Carcell if you are in the market to purchase a new vehicle.

Cubana17

Aug 19, 2014

This was the first time, that I really enjoy to buy a car, because we had the best sales person Selim Khan, He made my experience so easy and without any pressure. He is really incredible, so friendly and very nice personality.. I recommend this dealership because every body was so helpful , I want to mention a Richi Amaya amazing manager.. Congratulation for the whole team..

sheilasw

Aug 2, 2014

My first time experience at Palm Beach Toyota was awesome! I had a wonderful sales rep his name was Denny Payano and he really went out of his way to make sure that I left satisfied and happy, and worked very hard for me to obtain the vehicle that I have . I am so grateful and so thankful for Mr. Payano. I also would like to thank Elkin Ruiz, he made the closing of the purchase less stressful. Elkin answered every question that I had concerning my loan & purchase in a professional and pleasant manner. Denny and Elkin you represented Toyota very well and I will definitely tell others about my experience at Palm Beach Toyota.

Tundradmxmy

Jul 25, 2014

I really appreciate Mr. Diaz's patience and experience. He was calm and willing to answer each question I had. This is the first time I had someone like him. He was clear straight forward. Thank you Juan you are the best & PB Toyota is lucky to have you!!

Kim Gaines

Jul 17, 2014

I have become loyal to this location ONLY because of Selim Khan!! He always goes above and beyond to provide extraordinary service. Rudy in finance was also extremely helpful and polite. This team knows what extraordinary service looks like!!

wordtokyle

Jul 14, 2014

My wife and I went to Palm Beach Toyota to test drive a few cars and see what models they had to offer. We walked up to the front door and were immediately greeted by Carcell Assroupe. From the minute we started talking, it was clear that Carcell cared very much about how he treated customers. He offered us as much guidance and assistance when we needed and not once did we feel pressured, rushed, or uncomfortable. We were able to take our time and look through several cars. It's like we weren't talking to a car salesman at all. Once we had decided that we were going to purchase a car that day, Carcell made sure that the car buying experience as stress-free and pleasurable as possible. We were satisfied throughout the whole process, from his greeting all the way through to the moment he handed me the keys and connected my phone to the car's bluetooth audio system for me. We honestly appreciated the time, patience, energy, and enthusiasm that he shared with us. I would gladly do business with Carcell again and would recommend him to anyone looking to purchase a new car.

mrmrswiles

Jul 5, 2014

We have been looking for a vehicle to get into and hate going to the dealership as its always a big LONG DAY! My wife and I visited the Palm Beach Toyota dealership. We were welcomed by a funny and smiling Donald to asst us. We shared with him what we wanted to see and took us to the place to find it. The 4runner we wanted jumped out at us right away. We took it for a ride and started the process. Donald was on our side! He went and did all the paper work and didn't go back and forth, back and forth and back and forth. We talked about price, payment and there were some communication around what we wanted to do BUT NOTHING BIG or nothing like the drama you would see or hear during this process. The GM who I cannot remember his name is GREAT! We were just a few off on the price came over to me and said you are not leaving without this 4runner, even if we take a chunk off and lose a little. As a first time customer at this location he WOWed me! he was committed to getting this done to earn my business. It was the TOP of the line 4runner which means it was going to sell no matter what and he was all about making me and my wife happy! I was go back and see them again, again and again!THANK YOU to all who was involved for making this happen!!

Harbaugh9

Jun 18, 2014

Completely unethical and dishonest sales staff. I met with 2 separate salesman the day before I bought my used Jeep from this dealership and we agreed to terms on the vehicle. I told them I would be back the next day, because I was going to sell my old car at CARMAX so that I could use the extra money for a higher down payment. We shook hands on it and the next day I sold my car and took a taxi to buy my Jeep. When it came time to sign the paperwork, the finance manager added in a $1000 dealer fee without mentioning it. Let me be clear here, I specifically asked both salesman the day before if there were any hidden/dealer fees and they both said "no". The finance manager didn't mention it either, he just tried to slip it in without me noticing.After I caught the finance manager trying to add in a $1000 dealer fee, naturally I went to the Sales Manager and told him what happened expecting him to make the situation right. His response was "you are more than welcome to walk away from the deal, but I'm not waiving the $1000 dealer fee". If I hadn't already sold my car I would have just left the dealership. However they knew I was now in a bad situation because if I didn't buy the Jeep for an extra $1000, I would have no ride to work the next day. So, I chose paying an extra $1000 to avoid potentially losing my job. All because both their salesman lied to me.DO NOT BUY FROM THIS DEALERSHIP, THEY ARE LIARS!!!!

DeniseFall

Jun 3, 2014

Jean is the reason why I will continue to come back to Toyota for all my future cars. He followed up as promised, he was pleasant, and informative. I will recommend Jean to anyone looking for a new vehicle.

mwberger

May 21, 2014

Breath of fresh air! To the point, honest and very friendly! I would recommend Kevin to anyone looking for a Toyota vehicle. Hold on to him!

Alishaun

Apr 30, 2014

A few days ago i made my third lease vehicle at Palm Beach Toyota. This would be my second Rav 4 and i must say i am very pleased with my purchase. At first i was not completely sold on the new model, but Jean Albert insisted i test drive it to see if i change my mind. I did not test drove that day, i went home and ponder over it before making a decision to get it. I went back the next day and Jean was very patient with me and assisted me in getting my transaction completed quickly.Thank you Jean!

neve

Apr 21, 2014

Thank you John Vega. You are the best! We are glad to come there. You guys are the best Toyota dealer in South FL. Find John everyone.

cavel&kadie

Apr 5, 2014

Jean Albert you're an amazing person.Thank you so much for your Patience and for breaking things down and making it so easy for us to understand. You're such a friendly person and we enjoyed working with you. I would recommend anyone to you.Jean Albert it was such a great pleasure meeting you. I don't remember the name of the staff member you work in the financing office but I would like to thank him for taking the special time out to go through the proper paper work with me. Even though it was way past closing time him and Jean Albert did not rush me. The lady who swipe my card was very helpful also. A special thank you to toyota. I love my 2011 Toyota Corolla. Thank you Jean Albert for helping me to find my dream car. KADIAN LAWRENCE IS SO HAPPY!!! I'm doing my happy dance!!!!

tb81q0

Mar 17, 2014

I went to Palm Beach Toyota upon the recommendation of a friend, looking for a "quality, cheap used care" for my 19-year old daughter. We had a budget and originally did not see anything within that budget. I then met up with my friend who introduced me to Mr. Assroupe. I was thinking the salesman would hassle us to make a purchase outside of our budget; however, Mr. Assroupe instantly stated that he was not going to waste our time. We told him we would look one more time. Mr. Assroupe walked with us and then, we found something of interest. We did purchase the vehicle, and I was extremely satisfied with the honesty of the sales staff. From the salesman to the financial team, there were no gimmicks or tricks. I would definitely recommend this dealership to all of my family and friends.

ls40095

Feb 4, 2014

My Review Of Palm Beach Toyota:Original copy of my letter to the general manager.........The worse dealership Ive ever walked into.......Brent,Our experience with your dealership was awful.First off, the car we were interested in ( EB) had discrepancies in the description. The listing stated it had a gray exterior when in fact it was black. Same thing with the interior color listed as "other"...I actually wondered if it was a possible "bait and switch car"..Richi originally contacted me and when I responded, David appeared unannounced. I suppose I was not worth Richi`s time for an explanation. I emailed David about the tires and the paint since I wanted to know if the paint was original (considering it was a retail car) or i most likely would have avoided the trip..Upon arriving at the dealership, we pulled right up front and about 10 minutes later, found the car. We had to walk back down through the buildings but I found it surprising that nobody bothered to come out and talk to us..The building was empty...I found your office and was told you were out.Someone eventually helped us and after looking at the car, sure enough it was previously hit on the drivers side rear. The door and rear hatch/bumper had been repainted. You can clearly see dirt/fish eyes in the paint and some deep scratches that were just painted over. The car is from NY and the engine bay is a pig full of corrosion. David could have saved me the time if he would have told me the car was hit, clearly had previous body work and needs tires..Not very honest.....and why on earth would you retail this car rather than take it to the block and just dump it?....Even at a price of $13,500 its not worth retailing for that price but I thought it would be worth it to have my car looked at anyway..2004 Prius with Navigation and 93,000 miles.....The car is a decent car ( we just drove it from Pennsylvania) but your used car guy offered me $1500....Sir, I have never seen in my life such an ignorant, insulting offer in my life. The car was a previous theft recovery and I understand its not worth 7k to your wholesaler but $1500 is not just ignorant and insulting, it shows a total lack of experience in how you deal with people and put numbers on cars...Do you actually want to sell units!!!!???? He would have been safe at 4k and I still would have walked!.......but eventually i will sell my car for 7k retail like I have before...In todays day and age just about anyone can get to the auction and buy a car. If you decide to take that car and dump it at the block, I just may buy it for around $10,800Sincerely,

lilliant1qw

Jan 3, 2014

A shout out to Carcell for exceptional customer service! He is a man of his word, executing on his promises and following up on details. Timeliness, attentiveness, and rigorous follow through are his mainstays. The dealership reflects his values and his customer centric orientation. Top it off, they were their word on making what is classically an unsavory experience - car shopping- painless and fair. It doesn't get better than this, folks. Run, don't walk to this dealership and salesman.

clevenson99

Dec 29, 2013

Selim khan went over and beyond what i expected.In my life i never had such good service did everything i asked for put my belongings from old car into new car put license plate on new car after he cleaned it to make it look new. My sister who was with me will be buying a car from him when her lease is over. She was equally impressed with his service

SharonYoung

Dec 22, 2013

I live on the Gulf Coast in Bonita Springs and couldn't find the jeep I wanted in the right price range. As soon as I pulled up the website for Palm Beach Toyota, I found the right vehicle at the right price. Due to unfortunate circumstances, I was unable to come and pick up the vehicle but Ed Osborne arranged it so it could be delivered right to me! John Howell and Gian Tenorio were so kind to drive the vehicle over to my coast. They went far and beyond what a dealership should do....they made the impossible possible. I now have a beautiful, reliable vehicle. Thank You so very much!!

amanda826

Dec 18, 2013

I have gone back to Toyota twice so far for vehicles and they where all great, my sales person was Selim Khan and he did a great job.wonderful person to work with.

alexjnunes

Dec 16, 2013

That is my third Toyota and I had the Best sells Man he"s is Selim Khan, he makes me feel very confortable. What I mean is He is the BEST.

NickDeCola

Dec 13, 2013

Laurent was great to work with. He was friendly and personable. We had several conversations over the course of a couple weeks. He worked hard to get the price we needed to buy our used car. He spent in essence a whole day with us, getting some repairs completed before we bought the car. He was patience with our questions and requests. We had a very good experience and are grateful for our "new" car.

kimpossible!

Nov 27, 2013

Saleem has been absolutely fabulous every visit and is highly recommended by me. He will always go above and beyond to assist in every way possible.

Maidolis78

Nov 24, 2013

We have today a Toyota Canry 2014 Thanks to Selim, he did a such a good job with us, we are HAPPY, and we want to share our experience with others. We recommend Selim as a good Salesman.Very friendly and helpful.

firstborn

Oct 2, 2013

Erica Thompson (You)reviewed in the last weekEleven years ago I needed to replace my car which had caught on fire. With limited financial resources I was introduced to Carcell Assroupe at Palm Beach Toyota. My friend who facilitated the meeting promised that if anyone could get me into a car right away Carcell could make it happen. Sufficed to say he did. I was an extremely happy customer eleven years ago when I drove away in my first ever brand new car. This past Sunday I found myself in a somewhat similar situation and immediately thought of Carcell and Palm Beach Toyota. Bright and early Monday morning I placed a call to Carcell who invited me to stop by the dealership at my earliest convenience. My earliest convenience was within thirty minutes. Carcell immediately started the ball rolling. In approximately three hours Carcell had me driving away from Palm Beach Toyota in a car that I have already grown attached to and, through connecting me with the right crew (Daniel and Rudy), set me up with an affordable monthly payment. Carcell made me happy eleven years ago and seems to have got even better over the years; he couldn't have made me happier this past Monday. Thanks again Carcell. See you again when I need another ride.

kellysquire

Sep 27, 2013

Kevin Reel was amazing. He was personable and very friendly. The car I purchased was "as is" but they had no issue buffing out a scratch that had gone unnoticed after I purchased it. Very happy with my experience.

Belle88

Sep 18, 2013

Excellent Experience. Everyone of Palm Beach Toyota's employees that I had an encounter with were very professional, very helpful, very friendly and very patient. The service I received was superb.

sschnyder

Sep 17, 2013

Carcell is a pleasure to work with, he will do whatever is in his power to resolve any issues. Over and over again, whatever the problem, Carcell will do his best to make the customer happy, he is the reason I buy and service my car at Palm Beach Toyota.Sid Schnyder

nany350

Sep 14, 2013

Fue una experiencia muy agradable, se portaron con mucha etica ya que en ningun momento me senti presionada. Tambien tuve ya, mi primer cambio de aceite y encontre una excelente atencion.De verdad los felicito hacen un buen grupo de trabajo .

oquevedo

Sep 13, 2013

Michael attention was great, He did an extra mile in everything, His support and help in all the steps to buy our cars was superb. Everyone should find an employee like him in every place...

JTnRD

Sep 9, 2013

I really enjoyed working with Carcell his experience shined throughout the entire visit to the dealership. We needed a new vehicle and were out shopping over the weekend to start the process. As a female consumer, I really enjoyed that I was alwasy addressed in the conversation with the sales staff. The purchase was always going to be a family decision. But, I most likely was going to be the primary driver of this family vehicle, of which was shared with the Sales staff. The service and friendliness of Carcell and the rest of the staff was what made it go from just looking to purchasing.

zameer000

Sep 8, 2013

This was the best car buying experience I have had. I was in search for a pre-owned corolla. I dealt with Joanne, an internet sales representative. We first communicated via phone and email before I actually went to the dealership. I was very hesitant on going to this dealership because Palm Beach is far from where I live .I visited a couple of closer dealerships before but I couldnt get straight and simple answers from the staff there. However I have no regrets in driving the distance to Palm Beach Toyota. Joanne was very polite, professional and treated us with respect. She did not rush us in any way and made me feel very comfortable with my decision. After the test drive and negotiations I decided to buy the car. Carlos who worked along with Joanne was also very good to us. You can buy a certified Toyota at any Toyota dealership but its the people who work at the dealerships that make the difference in customer service. It is very difficult nowadays to find good customer service in car dealerships but Joanne, Carlos and the others involved with our buying process are those who made that difference..

Asanaia

Sep 6, 2013

This visit was the best visit that I have experience. Very friendly, helpful. Sales associate gave us our space and time to be able to make the right decision. She made sure that we were happy with our choice.

jdietmuffin

Sep 1, 2013

Carcell is the best!!! Roger Myton is an excellent Sales Manager and gets involved at the right time. No high pressure sales. Matched the car to our budget and needs.

My6girls

Aug 31, 2013

Carcell is the perfect salesman. He knows exactly what his customers needs and financial situation is and never, ever pressures us into either buying or leasing a vehicle. It is truly our decision to make. Over the years, we had been taught to be leery of car salesman and were so glad that Carcell came to help us with our first car from Palm Beach Toyota, many years ago. He came to greet us and had all the information on hand and was able to answer any and all questions that we had. This has been our third Toyota that he has sold us and we never hesitated to let him guide us in the right direction.,Not only is Carcell a great salesman but more importantly he is a courteous gentleman and makes us feel like family.We have never felt that this was an act to sell or lease us a car but he is a genuine "Gentleman" and it is our pleasure to always come in to see him."Bravo" to Carcell.

luzceleste

Jul 31, 2013

They are exellent . I am very happy with them . Selim kham is an excellent salesman and he was of great help to me.Thanks Toyota

SharonCunningham

Jul 31, 2013

I wanted to upgrade to a bigger vehicle, but my resources were limited. Palm Beach Toyota made it a reality for me. I drove away in a Brand new Rav 4 and most importantly with an affordable monthly payment. Thanks PBT, you've earned yourself a lifetime customer/fan.

msternbauer

Jul 24, 2013

Had a good experience working with Joanne at Palm Beach Toyota this afternoon. I filled out an inquiry on the website, and received a prompt courteous response!

Gregory S

Jul 12, 2013

And I couldn't for get Roger and Rudy as well just made the Whole process pleasing and gave my family a breather with the deal we got can't say thank you enough for helping and caring about our situation and taking your time to find a way to get it done....Thanks!

marvinharris

Jul 11, 2013

As far as I have experience with the service on my Camry everything goes along perfect, the service personal are very friendly and very helpful in every way and I am a very happy customer!

4Maxine

Jul 6, 2013

Shopping for a car at Palm Beach Toyota last weekend was a pleasant experience. Kevin and Joel were easy to work with - nice and not pushy. I got the car I wanted for the price I wanted to spend. I would recommend them and the dealership to anyone and everyone.

tammycollins

Jul 4, 2013

Selim Khan met us in the parking lot, from the start he was very friendly, helpful and courteous. He worked very hard to get my payments as close to my request as possible. He was not pushy and answered all my questions honestly. I felt extremely comfortable with him and would refer him to anyone looking for a new or used Toyota. I could not have received better service from anyone else. Elkin was great at explaining the final paperwork and making sure I had all the proper coverage for my new Rav4. Overall I am very happy with the entire process of the dealership. I will recommend Palm Beach Toyota and Selim to every one I see. Thank you very much for all your hard work, it is really appreciated.

lplasenc

Jun 16, 2013

Kevin was more than helpful in helping me find a new but affordable car and not only courteous but also went the extra mile during the whole process. I would recommend both him as a salesperson and his dealership.

Dorset

May 24, 2013

I must say I feel totally obligated to write this review about a sales representative my husband and I have had the greatest pleasure of working with. I have to mention his name because he is simply out of this world.ECXELLENT!!!! Actually, there are not enough words to describe this young man, who by the way is.JOE WARD!!!! He is easy going, very professional, honest, smart, pleasant and practical. Every customer should ask for him as he gives a new meaning to car salesman! He is never too busy to take our calls or answer questions even after our purchase. He always, ALWAYS calls back within the time frame he promises and gives us correct and up-to-date information. He is truly the best and I really do recommend him to every buyer!! He is that GREAT!! He really deserves a big promotion as he is an awesome employee! Thanks JOE for going way above and beyond for your customers. You know the meaning of good service and you certainly make your company proud. Sincerely,Rick and Barbara H.

Maecita

May 22, 2013

Jerry is great to work with. He's friendly, fun and yet very professional. He never stopped calling me offering better deals so that I would come back to close the business! He has been very helpful and very patient. And patience is what is needed in everything we do.Rudy, on the other hand, is very knowledgeable in his field and certainly knows what he is doing. It seems he has many years of experience. I was very pleased with him.

emilytolson880

May 5, 2013

I walked into the dealership, was introduced to Mark and knew instictively that he was knowledgeable and knew what we were looking for. We went home in a 2013 XLE Avalon and couldn't be happier. We appreciated all that Mark did to make sure we were satisfied with his service as well as the price.

dkorn42142

May 2, 2013

We would like to thank Palm Beach Toyota for providing a comfortable and easy car buying(leasing) experience. They were able to help us get into the right size vehicle for our growing family, and stay within our budget. We appreciate how patient and kid friendly the staff was. Kevin was great with our son, and helped provide him with an enjoyable and memorable experience at the dealership. This was our 4th lease in a row at Palm Beach Toyota and we plan to continue when our Sienna Lease is up. We highly recommend Palm Beach Toyota and are proud to be loyal Toyota customers!Lisa and Dan K.

esp17

May 1, 2013

Mark was the best! He got us where we needed to be as far as payments on the lease. We got a great car and we were thoroughly pleased with the way we were treated. All the managers were great and we will definitely go back to see Mark the next time we lease. Thumbs up to everyone there at Palm Beach Toyota.

ppolo

Apr 4, 2013

When i stepped in the dealership, i was greeted by Kevin, once we told him what we were looking for, he was patient enough to assist us through the process. And even after buying the car, Kevin showed concerns about how the car was running. I am very pleased with the car and with the customer service. Kevin is AWESOME. I am very grateful that i met him. I would recommend, this dealership to anyone interesting in buying a car.Thank you!!!

GJOHNSON020

Apr 2, 2013

Our Salesman Mr. Kevin was very friendly. He appeared genuine and answered all our questions. This has been the most stressfree car purchased i've made. He also sat with two children while we met with the Finance representative. By the time we left the children also new his name and expressed their enjoyment in meeting him.We wish you all the best Mr. Kevin. From the Johnsons

Sgrable

Mar 23, 2013

I have owned four Toyotas beginning with my first, a new 1980 Celica, the last a 2002 4Runner which I feel in love. And only with great reluctance did I hand the keys over to Ed Osborn at the dealership. However in return I purchased a 2008 4Runner that is just beautiful and was well detailed and prepared with a full tank of gas.Although I had found my previous 4Runner online and had great success, was a bit hesitant to purchase another 4Runner unseen.However Ed sent several photos and answered every question so I felt at ease in the decision to buy from him. Additionally a "CarFax" was also included. Ed Osborn was extremely accommodating, taking care of every detail and led me through the process and we were finished within a few hours from start to finish. Before leaving the dealership I expressed my gratitude to Ed for his great service and that my plan was to purchase a new 4Runner withinthe next 18 months. I had driven from north-central Florida to the West Palm Beach dealership but the service and kindness of the both Ed and also Rudy (the finance director) was more than worth the trip.

mmona

Mar 11, 2013

After being lied to and ripped off by Royal Palm Toyota (Southern Blvd & SR-441) I was looking to try another dealership for service work. Decided to go to Palm Beach Toyota. My appointment was handled by Marc Friedman. What a pleasure to deal with. It was my 1st 10K service on our new Sienna and no complaints. Left feeling good and decided will continue with these folks.A few days later while I was out of town, wife hit a pothole pretty hard causing the overhead console to loosen. She contacted the dealership, was promptly attended to, issue looked at and was given a return appointment to get the part replaced. A couple of days later all was good. Marc was the service adviser again and dealt with the issue in a very professional way. My wife liked his willingness to help and that in my book is excellent customer service. Would definitely be returning back to this dealer for all my remainder service work or any other van maintenance needs. Also recommended this dealership to my friends. I also found out that both this and Royal Palm Toyota are under the same management, yet the service experience was so different.

Nela

Mar 6, 2013

Excellent salesman my experience was really nice you usually dread seeing the car salesman but Selim was really helpful .he really went the extra mile so I could have the car I wanted. Also at closing on my car the financial person that handled my tag and paper work was just really nice.

yomaris.lopez.18

Jan 5, 2013

I had the best experience at this Dealership, dealing with Michael Grindley was a pleasure.There was no preasure throughout the visit and the prices were the same when I got tothe Dealer as as seen on the website.I would definetly recomend dealing with Michael and this Dealership.

orko

Dec 18, 2012

Excellent service was given by Selim khan. He take care of the paper work in advance so that we don't have to wait in the showroom. The price of the car was reasonable and the quality of service we are getting from southeast toyota is excellent.I will recommend southeast toyota, who wants to buy a toyota car.

nheidler

Oct 25, 2012

I was a little hesitant to buy a car over the Internet, but decided to give it a try. I found a 2008 certified Prius from Palm Beach Toyota. I called Ed and briefly discussed price, and my concerns about living in Kansas City, Missouri, while the car was in Florida. Ed sent me all the specs, warranty info and photos I needed. I flew down on a Saturday, and Ed picked me up at the airport in the Prius I was going to buy. We went back to the dealership, I test drove it, did the paperwork and was out the door in less than 2 hours. Ed made the whole process very easy, and I'm very pleased with him and Palm Beach Toyota.I was well taken care of - the car had been perfectly detailed, the GPS map DVD updated, the car had a full tank of gas and I got a follow up Email from the dealership to ensure that I was satisfied with my purchase.

NealD

Aug 3, 2012

Carcell is clearly a "cut-above" any car sales associate I have ever had the pleasure of working with. Thank you Carcell for really caring about your customers. I will be recommending you to family and friends. Neal

115joshua

Jul 30, 2012

My husband and I went to the dealer and met Carcell. We found him to be very knowledgeable,honest and polite. We bought a new camry and I love love love it...

DPCDVR

Jul 20, 2012

Thanks for lying to my face Bill Alarie. You knew the door handles needed to be changed. I'm glad I drove down there from Pensacola because I'm sure you would have shipped it with chrome door handles after I told John repeatedly I wanted the black ones that were pictured. It's not his fault the pictures weren't updated online.

marvinharris

Jul 17, 2012

My wife and me were very very satisfied with Barry and Selim in there knowledgein helping us with the purchase of our new 2012 Camry Hybrid.We were treatedvery well they were very attentive to our needs and helpful answering all ourquestions about this vehicle.It was a plesure to do business with Palm Beach Toyota.

Ramirez629

Jul 17, 2012

Because of the great service, I had a wonderful car buying experience. My salesman was Selim and he was very knowledgeable and reliable. I highly recommend not only Palm Beach Toyota but Selim Khan for the great customer service.

gypcie

Jul 12, 2012

All employees were knowledgeable,friendly,mild mannered and extremely patient. Schneider Joubert is an asset to PB Toyota. I received all my requests at a very reasonable price. I LOVE my Highlander...If I could sleep in it I would...I am very happy to now own four Toyotas. Thank you So much for everyone's assistance. Again, Schneider was GREAT. He is a real gentleman. I enjoyed doing business with him. Elkin Ruiz was also very polite and a great customer server. My compliments to all your staff. Sincerely, Carol Marcu...

Rhondaguss

Jul 10, 2012

A week ago my husband and I made our third consecutive purchase of a new Camry. All have been from Palm Beach Toyota. All from the outstanding sales representative, Carcell Assroupe, and the terrific sales manager, Roger Myton. Our experience once again was wonderful and easy; handled with integrity and expertise. We knew what we wanted, an agreement was made, and upon our arrival at the dealership, the paperwork was ready and we stresslessly completed signing all paperwork. We then went to see Elkin Ruiz in the finance department, who was a lovely man with professionalism and a smile. I must also mention another really nice person, Jean Albert, sales representative. He was called upon to show us how to work Bluetooth and assisted readily. He was kind enough to invite us back to see him for further help at any time. The car is beautiful. We are very happy. We would not think of going anywhere else in the future to buy a car. Many thanks to these quality people. A special thanks to the wonderful Carcell and Roger.Rhonda and David Guss

maria14

Jul 5, 2012

AS SOON AS I STEPPED FOOT IN THE DEALER FRANCISCO WAS EXELLENT AND VERY HELPFUL WITH EVERY QUESTION AND CONCERN I HAD. THE ENTIRE PROCESS WITH GETTING ALL THE PAPER WORK DONE FOR THE PURCHASE WAS VERY SMOOTH THANKS TO ELKIN RUIZ,WHO EXPLAINED IN DETAILS EVERYTHING I WAS SIGNING AND NEED TO KNOW. IT WAS A BIG PLUS TO THE FACT THAT BOTH OF YOUR EMPOYEES FRNACISCO AND ELKIN SPOKE SPANISH SO MY PARENTS KNEW WHAT WAS GOING ON.

Judah

Jun 28, 2012

The people at Palm Beach Toyota are really friendly and easy to work with.I have had my car serviced here, tires changed, and I'm now looking for used car here. This is by far the best car shopping experience I've had.

krsmalls

May 23, 2012

Jeff Witham is the nicest General Manager I have ever met at a car dealership and it shows in his sales staff. I was at Palm Beach Toyota with my 80 year old father to get him a new car. We dealt with Carcell Assroupe what a nice guy ,after test driving a couple different models we left with a brand new Camry LE.The whole car buying experiance was stress free and actually enjoyable.My Dad is very happy and so am I.

franjerry

May 21, 2012

At Brad Crouch's recommendation (marketer), we were introduced to Carcell Assroupe and the Palm Beach Toyota dealership. Carcell succeeded in making us feel like we were the most important customers visiting that day. For that matter, everyone in this dealership was very friendly and accomodating, including Rudy Larriu, the Finance Mgr, and the manager. We have been loyal Toyota customers since 1991. We were very impressed with the service we received, and will be very happy to recommend Carcell and PB Toyota to our friends, and anyone in the market for a new car.

efance208

May 19, 2012

My saleman is customer service friendly.This is my 2 car that I have bought from palm Beach Toyota.IALSO Took my best friend there last year and she bought a new car her sale person was also Carcell.THE SALE MANGER IS ALSO GREAT .BARRY bOWMAN

perezm0900

Apr 19, 2012

Great customer service. The entire process was easy and painless. From the moment I walked the entire process was easy. They had the car ready and prepared for me. Financing was easy as well.

Michelle1234

Apr 6, 2012

This is the fourth car I have leased from Palm Beach Toyota in the past 12 years. I wouldn't go anywhere else. This time I used a different salesman, Leo Hanuka. He was great,if your llooking for a new car I would defiantly recommend paying a visit to Leo, and Palm Beach Toyota!!

kevst7

Apr 5, 2012

I had been searching for quite some time for my next vehicle. I shopped Hyundai, Kia, Honda, Ford, Chevy, Toyota. You name it, I shopped around for it. I finally decided on either the Accord or the Camry. After shooting out some emails to several dealers in the area, I received several responses, one being from Paul Wolfson at Palm Beach Toyota. I arranged with Paul to meet Ewa Celer at the dealer to go over the car and take a test drive. They technically didn't have the cheapest price yet and I wasn't settled on the Camry yet, I still needed to take a look at the Accord. After visiting the dealer and meeting with Ewa, I was able to go over everything the Camry had to offer and test drive it as well. She was very knowledgeable about the car and everything it had to offer. She even explained little details to me that normally would not have been said. She was very patient and comfortable to deal with. I was there in the morning, but told them I would have to leave shortly for a prior engagement and would be back in the evening. They were okay with it and weren't pushy or anything like that. Now, I had received a much better offer in Miami on the same model car and didn't think it was going to be matched. I really wanted to give my business to Palm Beach Toyota because they are my local dealer that are right around the corner from my house. I loved my experience in the morning so much that I got in contact with Ewa while I was gone and sent her my offer for the car and told her if they could meet my offer, I wouldn't even bother going to check out the Accord and would go back in the evening to purchase the Camry. Much to my surprise, it was matched and even bettered. I walked out that night with my new car. I truly had a great car buying experience with Paul and Ewa. They were both polite and helpful and I would recommend them highly and have no problem sending friends and family to them. Thank you to you both for your great work.Kevin Stephens

cris2012

Apr 3, 2012

I needed a SUV and I traded in my 2008 Toyota Camry for a 2008 Toyota Sequoia Platinum. This is my 6th car purchased from the same dealer and same staff. I' am very happy with the SUV I got, my daughters love it, it looks brand new. A+ Dealer

Marialenahall

Mar 11, 2012

My experience at Palm Beach Toyota was exceptional. I was greeted by Selim Khan who was extremely professional and courteous. His eagerness to assist and his knowledge of the vehicles were greatly appreciated. My husband and I just came to test drive a Camry and left because we were still checking on other vehicles. Selim kept in touch with us during this process and we never felt pressured to come back. In the end we did choose Toyota and would not think of using anyone else but Selim due to his loyalty to Toyota and his professionalism and eagerness to satisfy our needs.Sincerely,Marialena Hall

mann134

Feb 28, 2012

Carcell our sales man was very helpful, was going to test drive a Kia after looking at the Prius. Carell got me to test drive the Prius and my wife and I were surprised how well it drove. Carcell convinced us to buy the Prius and never made it to Kia.I will recomend Carcell to anyone I here are looking for a car.

gregallica

Feb 18, 2012

I would like to ad an update on a review that my wife wrote about Palm Beach Toyota used car sales on Saturday 2/18/12 . We wrote the review based on what we thought was going to happen prior to speaking with used car sales manager Carlos , rather than waiting after. We are now very pleased after speaking with Carlos and he made us feel very confident that we will make things right with my truck and keep us as returning happy customers !!!!!!!!!!!

pavantoyota

Jan 31, 2012

I was pleasantly surprised with the level of care and attention to details that was given to me over this weekend when i was buying a 2012 camry XLE.Carcel and Roger are genuinely honest and upfront.There are no frills to the way they do business.There are no hidden surprises and they genuinely look out for you.I live in Weston and travelled 60 miles to this dealership as i wasnot happy with the treatment i got at other places.Let's just say the trip was entirely worth it.My entire deal was easily discussed without surprises over the phone and everything was ready to go by the time i was at the dealership.They did this because i was comingfrom afar.Let us just say i got a sweet deal and made some friends at the same time.

Annaf

Jan 7, 2012

I could not believe that buying a new car could be this positive of an experience. From my first call with Roger I had a far better experience than at any other dealership I had been dealing with. Roger was enthusiastic, understood exactly what I was looking for, gave us a great price, and was not pushy at all. He stuck to the deal we had discussed. When I went to the dealership, he, Carcell, and Dan were incredibly nice, professional and honest. Carcell explained everything I needed to know about the car I was looking at and took the time to answer all of my questions. They gave me a very very good deal, and made buying a car easy and a positive experience! I am truly grateful I went to Palm Brach Toyota and got to work with these gentlemen. Thank you so much I love the car!

Tollstory

Dec 28, 2011

It was a pleasure working with Carcell and Roger. The purchase of my new car and the trade of my old car were handled very quickly and very professionally. They quoted me a number over the telephone and they stuck to it. This is the second deal I have done with Palm Beach Toyota and I expect to do many more.

jrnsofla

Dec 19, 2011

After almost giving up on purchasing a new Toyota vehicle due to thelack of dealers in my area who were willing to negotiate a fair andreasonable price, I sent one final email to Palm Beach Toyota statingmy interest in purchasing a new Highlander. Based on my research I quotedthem a price that I felt was reasonable and assumed I would not get areply. Much to my surprise, I got a response from Ewa saying the dealershipwas willing to match my price. From that point forward, both Ewa and Paulwent above and beyond their duties to get the exact vehicle that I was looking for.They were both very friendly and helpful in answering any questions I had andmade for a truly stress free buying experience. I would highly recommend PalmBeach Toyota to anyone purchasing a new or used vehicle. It was a pleasuredealing with them and I wish them continued success in the future.Jim Nunes

kdc12

Dec 15, 2011

My visit was to buy my first car. This was an excellent experience for me. Carcell was very professional and made this so easy for me. I was able to take my time and make the choice that i wanted. I highly recommend Palm Beach Toyota. Excellent customer service from Carcell and staff.

faymarvin

Dec 14, 2011

Some time before my 2008 Camry lease expired, Carcell called to ask if I was planning to lease another car. I had previously leased two Camry's from Carcell. I told him that I was determined to get the lowest possible price for a lease even if I had to look at other manufacturers. I told him I going going to keep the 2008 till the end of the lease. He asked if he could call me the month before the end and I said yes. He did and then asked me what car with options I would be seeking and how much I would spent for the lease. I did not give him a figure but informed him that I felt I was paying entirely too much for the existing lease. Two weeks before the end he contacted me and gave me a price which included all the features that I wanted and the price was suprising fair. He took advantage of the Toyota customer appreciation incentives to aid him in acheiving a desired price. It took one more telephone conversation to get a very fair price. I went into the showroom today to close the deal. He was totally ready for me, he had already dealt with the sales manager, whom I never met. He handled all the details in a totally professional and caring way. A couple of hours later I drove away with my new 2012 Camry totally satisfied. I have never considered car shopping to be a pleasant experience, however this time it certainly was. Carcell made this experience so easy. He kept his word and met every promise he made. I have never met such a outstanding salesman who really wants to make the customer happy. I certainly will return in 39 months for my next car experience with Carsell.

frodobagginsbesser

Dec 10, 2011

Carcell Assroupe was our sales person. He greeted us with warmth and listened to what our needs were. My husband and I were just window shopping and did not intend to leave the dealership with a new car. Carcell did not push, however his understanding of our needs and his thoroughness convinced us that this was the right move for us. He answered every question and worked with us on price. (He made us an offer we could not refuse). Mr. Ruiz was very thorough and patient in clearly explaining all the documents we signed. It was a painless process thanks to him.We have and will continue to recommend Carcell and your dealership to our friends.

davevancamp1999

Dec 9, 2011

I could not be more pleased with our interaction with the dealership as a whole and the salesperson specifically. Carcell Assroupe was a great help and very easy to work with. We were treated professionally from the moment we walked on the sales lot. Carcell showed us exactly what we asked to see and did not waste our time trying to sell us something else. The sales manager was easy to speak with and the finance manager was quick and did not try to upsell us too hard on the "extras". Overall, I would highly recommend this dealership and Carcell Assroupe. Dave VanCamp

bimkey2

Dec 8, 2011

When I told people that I was going to buy a car on the internet they thought I was crazy; but I went through the Consumer Report cite; and found that I got the lowest price listed for the area; put five hundred dollars down in November; for a pick up on December 4th.; We flew in late Sunday evening (I was actually afraid that I might miss closing time; but they said they would WAIT for me) called Mr. Grimley who picked us up in short order; paid with a personal check; and was on the road in my new car; in less than an hour. All of life should be so simple! Everyone at the dealership was marvelous.Joseph Rogers

marc shoen

Dec 5, 2011

My name is marc schoen and I am the broker/partner of realty associates. In a world of broken economics, personalities, and promises, Palm Beach Toyota was one of the best experiences in my life! Selim and Barry are the greatest. They were fast, professional, and diligent. I am not an easy person to satisfy. I am very demanding of service and professionalism. I did not have to demand anything, royal carpet treatment from start to end. I would recommend this dealership to everyone. P.S. my son and I have walked out of 7 dealerships in 2 weeks; one of the dealerships was another Toyota dealer. Not all dealerships are created equally

Ann Caccavallo

Dec 3, 2011

To my surprise, the purchase of my 2012 Camry proved to be a pleasant experience. My son from Texas and Carcell Assroupe were both trying to achieve the best for me and they did! Carcell has a pleasant and caring manner and complete knowledge of the vehicle and did not use high pressure methods which made us feel comfortable in making our decision. In over 50 years of purchasing automobiles, no one has shown me the courtesy Carcell did with his patience as this was a time-consuming endeavor. Carcell is an asset to this Toyota dealership and has certainly made me a happy Toyota buyer. Hoorah for Carcell Assroupe!!Thank You,Ann Caccavallo

bluetarche

Nov 29, 2011

They exceeded our expectation.. :-) We are absolutely satisfied.. Ms Ewwa and Mr Paul were heaven sent for 1st time car buyer like us.. :-) We had a great deal at a reasonable price.. We certainly recommend them to our families and friends. They are the best.. :-)

artsvet

Nov 26, 2011

This was the best car buying experience I ever had, mostly because of the great sales agent Eva Celer. Eva made buying a car fun. She took her time, made me feel comfortable, and really knew all about the products she was selling. When I went to the dealer I really had no intention of buying, but I felt very comfortable, and the prices were excellent. While sitting there I felt like I was with a group of old friends. No rush, and no push. Eva found a car for me that was perfect. A 2012 Camry SE. The rest of the staff, including Paul the internet manager handled the paperwork perfectly, and had me on the road in my new car in a very reasonble amount of time. I will tell my friends to visit the dealership, and see Eva Celer.

jelindholm

Nov 8, 2011

This was our second Prius purchase from Palm Beach Toyota and we are very satisfied customers. We had an excellent experience the first time which is what made us decide to go back. Barry helped set us up with Michael, and both helped to get us to a price we could afford. The finance department was great, as well as the receptionist. Everyone we interacted with was helpful and very friendly during the car buying process. We would always recommend them and hope to send them referrals. We are very happy with the new Prius and plan to go back again for our next Toyota!

drowen9999

Nov 7, 2011

I worked out the details of the deal (model & price) on the phone with the General Sales Manager. Upon arrival I was given over to Carcell Assroupe who was extremely friendly and helpful throughout the processes. He kept me informed of what was happening along the way and paid attention to all the necessary details. He seem very genuine and I would recommend him and the dealership. D. Owen

FLMAXIE

Nov 1, 2011

When visiting the dealership we were allowed to wander without anyone breathing down our neck. Questions were answered with clarity and the sales and managers seemed to really want to please. We were so impressed that we purchased our Prius at Palm Beach Toyota rather than where we had purchased our previous Toyota. An example: Our cell phones were not compatible with blue tooth so we bought new ones a few days after purchasing the car. When we called to have someone set it up they made an appt. & willingly spent time programming two phones.

PRINTER888

Oct 23, 2011

Dealing with Palm Beach Toyota was an exceptional experience.From the very first contact with Barry Bowman through working with Ava, it was perfect. They couldn't have been more helpful. In comparison to another dealer that we first visited it was like night and day.The price that was quoted to us was very good and there were no and,ifs or buts. Honest dealing with all promises kept. Unbelievably refreshing in today's new car buying market. I have already recommended Palm beach Toyota to several friends.Ron Gelman

susanmb

Sep 6, 2011

Oscar was very attentive and made his phone calls back to me in a timely manner. The dealership manager on duty was very pleasant as well. Financing went smooth and finished in a decent amount of time...over-all they did a great job on the "new car" side of this dealership!

amgrey

Aug 31, 2011

Buying a new car can be a difficult process. So I appreciate it when I can get accurate and honest information. When I spoke with Oscar and told him I was looking at a car for my daughter who would be getting behind the wheel for the first time, he was very helpful in providing information that made me feel comfortable about the decisions I would be making. For such a decision, it is important to me that the individual I am speaking with be knowledgeable and courteous. This is exactly what I experienced. Oscar was able to help me understand a wider perspective in relation to car purchase. I would recommend Oscar when purchasing a car to my friends and family.

joseph210

Aug 31, 2011

I truly enjoyed my experience at palm beach toyota. Leo made the car buying process amuch more enjoyable and friendly situation. His outgoing and friendly personality was a pleasure to be around. Ive already recommended 3 members of my family as well as my colleagues at work. Palm beach toyota is the place to be and make sure to ask for Leo Hanuka. You wont regret it!!!

stanley krebs

Aug 27, 2011

Had a very minor cosmetic dent rear end at traffic light. Prius too new for this to remain, and too minor to hack with insurance claims, especially to cause grief for the person who rolled into me. Went to see Barry Bowman for his advice, and was immediately directed to the proper people who corrected the dent there, sent me on my way, very happy and grateful to Barry for his role and courtesy. This is what encourages you to shop Toyota again.

palmisles

Aug 21, 2011

This is the first time that we have dealt with Carcel. We have to say what a wonderful salesman he is. He was very helpful to us in the exchange we made with our Corolla. He worked with us so that we never had any doubt that we would get the deal that we wanted. He handled all the paper work and kept the time spent at the dealership to a minimum. We would recommend him any time to anyone who wants a competent and knowledgeable salesman. Arnie and Diane F.

amywest63

Aug 16, 2011

This is my third time working with Claudius and I have found him very helpful and pleasent to deal with and did not preasure me.

DBUI

Aug 2, 2011

This was the most pleasurable car buying experience I have ever had from the beginning to the end, from the initial sales contact to the final financing process. Oscar made the call within 10 minutes of the internet request, and spent much time answering question on the phone and in person with courtesy and respect. Oscar was super friendly, reasonable knowledgeable, and best of all, experienced in the car business. Roger was super nice and courteous as the general manager and helped to make this super deal happened. Elkin was the finance person, and he was also great and not too much pressure at all. In conclusion, everyone at this dealership that I have dealt with was superb and they made a stressful process very pleasant. I would definitely recommend this dealership for anyone looking for a new or certified Toyota in the area.

Ptam

Aug 1, 2011

I bought a new 2011 Toyota Prius from them recently and my dad bought a Toyota Corolla back in 2009. My uncle also bought a Toyota Prius last year. Jean Albert is an excellent sales person, very knowledgeable and patient with all our requests. Their prices for the vehicles are reasonable and that's why we always go back to them. If you are looking to purchase any vehicle Palm Beach Toyota is the place to go.

lilyavalos

Jul 31, 2011

My experience at Palm Beach Toyota Dealership was very pleasant. Oscar and Roger were very helpful and knew a lot about all your cars. I do not like high pressure sales and i did not experience this with the management. In the future i will recommend this dealership to anyone.

Spidyintegration

Jul 31, 2011

Claudius was very friendly and nice. He was very helpful in finding the car I wanted. The process of purchasing the car went very smoothly.

deblo

Jul 30, 2011

Lior (Leo) Hanuka is an exceptional young man. He is very polite, polished, knowledgeable and a pleasure to do business with. Palm Beach Toyota is very fortunate to have him on their sales staff.I have been a faithful Toyota customer for many, many years and love my new 2011 Camry LE, which I drove home for the first time this evening.I would recommend Leo without hesitation to others seeking to purchase or lease a new vehicle.Toyota is the way to go!Debra L.

josaphine12

Jul 30, 2011

I purchased my new Toyota Camry from Leo about 3 months ago and today my husband and I stopped by the dealership so Leo could fix something on my navigation screen. Anyway we started talking about my husbands car that he did not like anymore and wanted something new Leo said bring me the car and i will take car of you. So we went home got the car and a couple of hours later we were driving home in our new Camry se and the best part we did not even pay one penny and they cut us a check back for our trade. I will purchase all my cars from Leo. Thanks again Leo and everyone at Palm Beach Toyota for EXCELLENT service :)

jmattwanukul

Jul 25, 2011

my rate for this Dealership is EXCELLENT....!I'm a repeat customer and each time I'm very Satified. Claudius and the Palm Beach Toyota always makes my buying a new car a very satifying experiance...I would recommand Palm Beach Toyota to anyone looking to buy a car they will take care of YOU...!Priyarat Anupapphan

jmattwanukul01

Jul 25, 2011

just wat to say THANKS..! to Claudius and the Palm Beach Toyota for the wonderful and pleasure doing business with them i am very happy from the begaining til the end of my purched..I Love My New Toyota....!Tanaporn

ginjon

Jul 23, 2011

Our salesman, Dominic Vargas, was EXCELLENT (professional, polite, and knowledgeable). Roger Myton "got the deal done" by finding a SILVER Camry for us (across the state), and Barry was the guy in charge who made sure we were "taken care of."Dominic could be a REAL star...work with HIM...he is genuine!!!!!!!

mhl0125

Jul 22, 2011

I am 67 years old and in my lifetime I have bought and sold over 100 cars. I usually own three or four cars at a time and tend not to keep them for long periods, always trading in for newer ones. I have come across many shady, hard-sell, high pressure, and very time consuming dealerships and salespeople. Buying a new car is usually not a very pleasant experience. I started my search for a 2011 Camry SE via the Internet. I was provided with very relevant information and pricing buy an internet salesperson with the name Joann Showman. When I visited Palm Beach Toyota, I could not have been greeted by a more pleasant and warmer person then Joann. She answered every question I had, she met all of my requests, and she gladly presented all of my price offers to her superiors. We worked out a very good deal and I left a deposit. Another dealer I had been in touch with called me an offered to match it and even beat it by $400. Not only did Joann meet this deal, but she along with her superiors, presented me with a car and a price that no other dealer could ever match. I was thrilled and I purchased the vehicle. While it was being prepared they gave me a loaner car. My new car was delivered with all of the bells and whistles, full tank of gas, beautifully detailed, and had many little extras I hadn't expected. All through the process, Joann Showman was constantly in touch with me giving me the latest updates on my purchase. There was never an pressure. I felt like I had made a new friend for life. In all of my years of buying new and even used car, this is by far the best experience I ever had. In the future, all of my Toyota/Scion needs will be at Palm Beach Toyota/Scion. I hope that Joann Showman will be there to help with the sale.

pshandorf

Jul 21, 2011

I had a very pleasant experience purchasing my new Toyota this week. Our salesman Carcell was very knowledgeable and not pushy. We learned about the two vehicles we were interested in and test drove both. It was easy to decide which one was best for us and Carcell got us to the price we needed. I also had a nice experience with the finance manager as well as the service department when a minor issue came up a few days later. I would highly recommend both Carcell and Palm Beach Toyota. Their professionalism, courtesy, selection and price are all outstanding.

Carol4of5

Jul 2, 2011

Excellent in everyway. I was treated with respect. Everything was explained to me in a way that was easy for me to understand. The dealership worked with me regarding what I could afford. I never had such an excellent experience. Joanne Showman, who sold me my last vehicle went above and beyond to help me obtain a really good deal on a new vehicle.

magarrido

Jun 30, 2011

I came to look for a new car, when Mr. Cruzalegui asked if I needed any help. He was very professional, courteous, and helpful. He was also very informative and knew a lot about your cars. I was impressed with his level of knowledge. I would highly recommend all my family and friends to purchase a car from Palm Beach Toyota, all of the Toyota staff were very friendly and helpful.

joycopeland

Jun 25, 2011

We are so happy! We came down to look at my "dream" car - no intentions to buy. I knew I owed alot on my car and wasnt sure if I could get a trade in that would make it worth it. They really worked hard to make a deal and before I knew it they were printing my papers up for the car. Oscar was very nice and Dan was great too! Thank you Palm Beach Toyota!

howardkrizer

Jun 18, 2011

I cannot say enough about how great I was handled by above 2 gentlemen in my process of leasing 2 Corollas. Mr. Bowman, as well as Mr. Hanuka, was especially helpful in the many questions I asked regarding my lease, old & new.To say the least, my wife was very satisfied.

b_to8

May 31, 2011

went just to look for a new car, Oscar was waiting for me, with a nice attitud.Showed me around and it was great, I felt really good about the place, and the price was just around what I wanted to pay for, Overall it was excelent, I'll recomend this place to all my family and friends

nzachariades

May 27, 2011

We were greeted by Selim Khan, sales consultant, who was very friendly, welcoming, straight to the point, honest and found us the car we wanted with very little hassle. The haggling for a price was fun and appeared to be between "friends". They were very reasonable and did their best to keep in mind that we were the client and above all we were the ones that had to leave feeling happy. Rudy Larriu, the finance office, continued in that same honest above-the table dealing with us. I needed to return a few days later to have some extras installed and the folks in the service department, Olga Perez and Mike were excellent and professional. I never thought I would ever buy a Toyota due to the bad press the company had, but with folks like these running the show, Toyota should be proud!Thanks all at Palm Beach Toyota!Nicholas Z.

kenpsteele1

May 22, 2011

Had a great experience with Oscar and the finance manager. They did what they set out to do. To make me a deal that I can live with. My new Camry is a good looking and riding automobile. I hope to have many many years of enjoyment with this car. And from buying a new Corolla from this same dealership over a year ago, I know I will have great service from the service department. Thanks Palm Beach Toyota. Ken Steele in Lake Worth FL.

shardeya

Apr 18, 2011

I set out Saturday afternoon to get estimates from a few car delealers and to see what was my best option of buying/leasing a new or used vehicle. I was greeted by Sales Consultant Selim Khan. He was so pleasant and sincere. Immediately we felt comfortable. We explained right away that my credit was not too good and so forth.Together Selim and Rudy Larriu made what appeard to be improable, possible. Selim has such a sincere and kind personality. He is really a people person. Rudy in my opinion is wise, professional and astute. These two guys are certainly assets to Palm Beach Toyota and I cannot sing their praises enough to my friends and family.Thank you guys.Sharon Cunningham

VeroYorkie

Apr 12, 2011

When our son came home from school & said that his car was acting up we did what any parent would do, replace it with a reliable car, so we gave him my 1999 Toyota !!! Then we traveled to Palm Beach Toyota from Ft. Pierce / Vero Beach area to lease a new Toyota for me!We found every employee there to be very Friendly, Informative, Courteous, Patient & Knowledgeable. They made the car buying/leasing experience as easy & pleasurable as possible.You know how it can be so overwhelming & confusing; well they helped to make it less stressful & much easier. We were able to test drive a couple of different models &ask all the typical questions without feeling uncomfortable.And even though the only preference I had going into the deal was that it had to be Red & have a Sunroof I got a whole lot more with affordable monthly payments. We even spoke with the General Manager, Jeffrey Witham, who took the time to also give us friendly advice. Our salesman, Michael Grinley, did his job to perfection to locate just the right one; a 2011 Camry SE in Barcelona Red Metallic, Black leather interior, with a Moonroof & tinted windows, & much more. Oh I almost forgot, oil changes & tire rotation included and an added bonus we now have a TOYOGUARD Personal Assistant 24/7 for 3 years.So thank you again for a pleasant experience and a beautiful car we will be proud to drive. We are very pleased. Thank You!The Rokaw's (Vita & Barry)

theresathompsoncpa

Apr 3, 2011

Palm Beach Toyota is awesome! This is our fourth new Toyota purchased with Palm Beach Toyota. The staff is pleasant to work with and is a honest team. We have established a long term relationship with Palm Beach Toyota. Thank you Palm Beach Toyota!

Elvis123

Mar 19, 2011

Lior was extemely enthusiastic and very knowledgeable about the Toyota Prius. He took extra time to show me many of the features of the optional naviagation package which originally I did not plan on getting, but after his presentation would not have bought the car without it!Lior provided excellent customer service and I would recommend him to my friends and co-workers.

bobjacksonllp

Mar 18, 2011

Great dealer for New or Used Cars or Service. I have owned eight Toyota's and this is my preferred dealer for any service or new car. Their customer service is exceptional and their service department has been great to work with. I recently purchased a new 2011 Prius and am really pleased with the car and the dealer.

Rramlakhan

Mar 14, 2011

Lior was so friendly and helpful!! I really wasn't sure what I wanted or if was even going to purchase a car yesterday. He made the buying experience so much fun and easy. I know I got a great car/ Toyota camry SE at an affordable price. It looks sleek and sexy. He made sure I got every promotion since I have good credit!!! Toyotas are beautiful cars and I couldn't ask for a better saleman... I will definitely send people to Palm Beach Toyota and tell them ask for Lior aka Leo.

saqib

Mar 13, 2011

i bought my dream car toyota camry...and the reason for rating all the options great is because first of all i visited at sooo many locations for the cars....and you guys had the best price and the best attitude of your sales man name salim khan ....he had all the answers of my questions...he was a very friendly guy and he gave me a reasonable price with a good attitude and best customer service comparing to other places i have visited...and one more thing i'd like to add is that i was not getting ignored .... i had all the attention of your emploees...and last but not the least that i am loving my car...wish to come to this location again sometime in the future when i would think of a new car!!!!

zar

Mar 11, 2011

Here's to say we had an amazing buying experience at Palm Beach Toyota, thanks to Mr. Osborne who was the sales person whom we worked with. We had a very specific car and price (Lexus RX330) which was offered for sale at Palm Beach Dealership, as we are based in Wisconsin, we found the car through a web search and were skeptical to buy the car from Florida. But a simple inquiry call at the dealership, assured us that we called the right place.We reserved the car which was held for a week, and taken off the market. I had arranged to fly down, have the car tested at another dealership and if the car was clean, finalize the purchase and drive back home. Seemed far fetched but the whole process went smoothly thanks to Mr. Osborne who went over and above the normal call of duty for uslike meeting us at the designated station when I arrived from Wisconsin, arranging to go with me to a Lexus dealership where I had the car checked for mechanic reliability, getting all the paper work so I can be on my way back home in no time, and no price haggle or hidden charges, and attention to every detail to our needs and concerns was addressed in a professional manner. Such courteous and professional service is getting rare in this economic environment, and Mr. Osborne is a testament of simple, honest and kind dealing at a car dealership an asset to Palm Beach Toyota.Thank You.

Rosemary Zych

Mar 6, 2011

My experience today was quite pleasant. I went in for my usual oil change and prior to that, I had gotten a letter in the mail regarding purchasing a new vehicle. I did not expect to leave with a new car, but everything went so smoothly right from the start. My service rep, Ed. who is always very friendly and accommodating, got me ready for my oil change and then made a call to one of their sales rep, Carcell, who advised me that I was under no pressure to trade in my car, but would help me to see if I qualified. In a matter of no time, we figured out what vehicle would best suit my needs/finances and I was shown a car on the lot. From there he worked the numbers and much to my surprise, I qualified for a brand new Corolla. From there, I went to see Rudy with finance and in no time was signing my agreement. Rudy was also very friendly and apologized for the slight inconvenience with their new system regarding getting me a new registration. I have never experienced such a friendly and speeding transaction when purchasing a car, never mind a brand new car. I would definitely recommend Toyota of Palm Beach to my friends and family. Thank you guys for such a pleasant experience with the purchase of my very first brand new car!!!

judith11

Mar 2, 2011

Carcell is outstanding -- patient, caring, loves his Toyotas; went out of his way to offer help and answer questions.Felt pressured into buying extended service warranty at payment; no mention of this expensive and unnecessary "insurance" ever explained during sales talk. We let Manager and Customer Relations rep know about it in detail. This type of last minute sales tactic should NEVER be offered. Carcell always emailed or phoned with answers or info.Had difficulty reaching Customer Relations, Financial consultant who "sold" us the extended care policy as well as the manager. Finally reached them after waiting all day. Our "after" purchase research on the internet revealed that we DO NOT need this type of coverage and it is always available before the manufacturer's warranty runs out.Can also be bought less expensively through an outside source !!This was our second purchase of a Toyota at this dealer; the sales experience was truly no problem but the "sales pitch" for the extended warranty raised questions about dealer's customer concerns.We bought a Prius and in just a few days we are pleased with our choice after checking 5 other manufacturers.

ilonaw40

Mar 1, 2011

Both Chris and Barry extremely professional and knowledgeable. Service was super friendly and efficient. I already recommended two of my friends to this dealership and one of them end up getting Toyota Prius. Im glad I when there. Thanks to the team.Sincerely,One satisfy customer. Ilona Wyszynska

eduschneider

Feb 26, 2011

There's a huge difference between having someone sell you a car and someone looking into your situation and helping you make the best decision, regardless of the interests of a car dealership. And that's exactly what we found through Joanne Showman at Palm Beach Toyota. My wife and I had the absolutely best experience ever and will definitely go back there. Joanne's ability to listen to what we wanted, helping us to balance what we wanted and what we could comfortably afford, and dedication to make it happen made us feel like we were purchasing a car from a loved relative. The way she treated us and our young kids is something I had never seen before in any of my many car purchasing experiences.Their prices are very competitive but they do add a lot of value in the way they treat their customers. For as long as I'm living at driving distance to PB Toyota, I have no doubt I'll go back to this dealership next time I'm shopping for a car.

dotwhit

Feb 23, 2011

After arriving at what I considered a very fair price for my 2011 Avalon Limited,I ran into a problem with the out-of-state registration of my new car and was frustrated and upset. Mr. Bowman made a point of looking into the problem personally. He was pleasant, curteous, thorough and followed though until the problem was solved. I sincerely appreciate the individual attention and concern he showed to my problem.Mr. Grinley was extremely patient while helping me to understand how all of the new electronic equipment in my car operated. Despite my numerous questions and visits.It's nice to know that I can continue to stop at Palm Beach Toyota anytime that a problem or question arises.I would definitely recommend their dealership.

isles1022

Feb 17, 2011

Great service! This is my fourth car from Palm Beach Toyota..As long as Carcell is there I will keep going back! He is a true professional!! Customers first, and the best service you can get! When entering the dealership you are always greeted by smiling happy salespeople! The service department is excellent.

mrmccoy2010

Feb 16, 2011

Awesome experience from start to finish-Excellent service from sales associate Chris Schlitz-He went out of his way to make this a fast and friendly transaction. Thank you! A+ to you and staff. We really like our new purchase and would recommend your dealership to our friends and family.

81LINCOLNGUY89

Feb 11, 2011

After having some issues with my local Treasure Coast Toyota dealer incorrectly attempting to financing me, being extremely rude, and not to mention lying. I came to this dealer with out much hope. The sales associate I dealt with was Leo. After telling him my prior experience him was very apologetic and told me he would do all he could to help. The other dealer had ran me threw close to 20!!!! lending agency's!!! So my hope for a new car looked bleak. After talking with him about what it was I was interested in, he got his general manager to help out. He came over explained the numbers and how i basically got screwed by the other dealer, but that he would not give up and would try his hardest to get me what I wanted. After waiting for about 30 min I left to get some lunch. About 20 min later I got a phone call from Leo saying he had great news and I should come on back down to the dealer ship. He did it! I am now the proud owner of a brand new 2011 Scion XB, and I love it! With the exception of one sales man on the used car lot (caugh, caugh, NICK) all the people were extremely nice and willing to help out were ever they could. I WOULD DEFINITELY RECOMMEND TO ANY ONE LOOKING TO GET A NEW CAR TO COME HERE FIRST!!!!! I only wish I could remember the GM's name so I could thank him here aswell!!!!THANKS FOR THE GREAT SERVICE!!!! AND OF COURSE THE NEW CAR!!!!!!

cjpeet

Feb 9, 2011

Friendly and accomodating experience from Carcell and staff. He helped me get the right truck at the right price with no run-a-rounds. I would highly recommend Carcell and Palm Beach Toyota for anyone looking for a new Toyota car or Truck. Nice Job guys......thanks for the new ride!!!!

riedelmn

Feb 3, 2011

I brought my car in for repair. When it came out they had not touched on of the things I had questioned them about and they said it was my fault and I had to make another appointment.I have tried for three days now to get a copy of an invoice for my last two cars that I bought last year and I have been thwarted by no one answering their phone and not retrunint my voice messaages.

parigee

Feb 2, 2011

Great experience overall. Ged was very pleasant and new the product well. Will tell my family and friends to go there. I will use the dealership for future oil change and maintenance work. The selection was quite large, even though they had to transfer my chosen vehicle from another dealership in south Florida.

hw4precious

Feb 1, 2011

The dealership was an excellent choice, I heard nothing but positive things about staff and service. I came in just to look, I knew I needed to clear up a few things first but the Salesman was patient and a great source of information, very knowledgeable. When I am ready to purchase the Dealership will be Palm Beach Toyota and the Salesman will be Oscar Cruzalegui. Thanks for a very pleasant visit to your dealership.

ami1111

Jan 31, 2011

I bought an FJ CRUISER IN 2008 from this dealershipI came back there about November of 2010 and brought 3 friends that bought ,2 Rav 4and 1 highlander,they were all very happy with Mike and his honesty and how kind he was and the way he handle the sale and made everyone feel good about the 3 transactions.I came back at January and traded my 2008 FJ CRUISER to a 2011 Tundra 5.7,again Mike Grinley was very kind and handle the sale nice and smooth.I am planing to bring another client for Mike in February to buy a Camry Thank you Mike for great serviceAmi De La Mer

donnamdev

Jan 31, 2011

This was my second lease from Palm Beach Toyota and I am very happy that I went back. Joe Ward was wonderful to deal with. He was very respectful of my budget, very conscientious and easy to deal with. He really listened to my needs and what I was looking for and found me the perfect car. I would say that overall my experience with Palm Beach Toyota and Joe Ward was extremely pleasant and I would definitely recommend the dealership and the Joe to any friends or relatives who are thinking about buying or leasing a Toyota.

erinspeece

Jan 31, 2011

Today i am one happy girl I've had such an amazing experience at palm beach Toyota.I have been car shopping for over 2 months now what horrific thing i experienced until I was referred here the gentlemen that worked with were so kind and understanding of what i needed they worked a hard deal and got me into a Toyota Camry love it!!!!!!!!!!!!!!!!!!!!! I can't wait to tell everyone how amazing they are and how great of a deal i got thanks again Chris, Mike, and David for making my day!!!!!!!!!!!!!!! Best car buying experience!!!!!

marhamad

Jan 31, 2011

VERY NICE SALES MAN. NO TRICKS, UP FRONT PRICE. NO PLAYING AROUND. SAVED MONEY AND TIME. I WILL RECOMMEND MICHAEL AND PALM BEACH TOYOTA TO MY FAMILY AND FRIENDS. I LIKE TO WORK WITH PROFESIONALS LIKE MIKE BECAUSE I VALUE MY TIME. MIKE UNDERSTOOD MY REQUEST. WE PICKED UP A CAR , THE PRICE WAS RIGHT. IT WAS A GREAT EXPERENCE.

cbouchard

Jan 30, 2011

We recently purchased a new Toyota Highlander, Ged, helped us out tremendously. He was able to find us the car we wanted and worked closely with us to make our experience a great one. Ged was helpful, friendly and knowledgeable about all aspects of the sale. Thanks for quality service with a friendly atmosphere.

Vicky1154

Jan 30, 2011

I have been looking into purchasing a Toyota Prius for about 2 months now. I went to 5 different dealerships and I felt that every time I went to park my car a salesman would pretty much jump on me they would be at the door of my car before I even finished parking the car and that happen to me at every dealership. Each salesman I dellt with were very pushy and wouldn't give me exact pricing unless I would commit to purchasing the vehicle right there and then and I did not like that so I walked out of every dealership very upset. Then I went to Palm Beach Toyota i was able to park my car and not have someone at my car door. I was then greeted by a very nice salesman by the name of Leo he was very helpful he took the time to sit in the vehicle with me and show me all of the options and let me test drive the vehicle and didn't hound me about money down or how my credit was or if I was financing or paying cash. He wanted to make sure I loved the vehicle and gave me all the info on it. When it came down to pricing he was very honest and straight forward he didn't beat around the bush and didn't go back and forth to his manger ten times it almost felt like he was working for me. He made sure I got the car I wanted and price I wanted he was wonderful I will only purchase my vehicles through him. I recommend if you want to purchase a Toyota you should visit Palm Beach Toyota and ask for Leo

craig witz

Jan 29, 2011

Ged, was very nice and patient and understood my situation and was able to help me . Ged went far beyond the call of duty as he even came out to pick me up as i did not have a ride to the dealership. he also gave me all the options as to what i could choose from and was very detailed and knoweable on everything from the cars to the financing. he was very frindly and i would recommed him to anyone and have rememmended him to my friends if they wanted to buy or lease a car.

cpiatkowski

Jan 28, 2011

Joe Ward, the salesman,and Rudy in finance made it very easy for me to get a new car. They were both very friendly and professional. In fact, I liked my experience so much that I got a second vehicle from them the following week. I would definitely send any friends or relatives to this dealership to get a new or used vehicle.

Ginahardy

Jan 28, 2011

The day I bought my car, I went to the dealership with only the intention to look at options. I wasn't ready to purchase as this was the first time I bought a car from a dealer and was nervous about being taken advantage of, especially being female. However, when I went into to Palm Beach Toyota and met with Elkin Ruiz in the Finance department, I immediately felt at ease. I was able to tell him what I hoped for and he started right then, giving me options that he thought best fit what I was looking for. I already knew the type of car I wanted to look at so he brought me straight to to that car and didn't waste my time trying to sell me on anything I didn't want. I felt like he already knew my personality and treated me as one of his closest friends. Then he called Carcell over to take me for the test drive. Carcell came with such a willing attitude to help. He was so friendly and happy. I knew he was honest an genuine and that I could trust him as well. It felt as if there was nothing else that mattered right then than helping me find what would make me happy. He knew what type car fit me as well as a family member knows me. He was so excited to make things perfect and didn't wait till the last minute to get things done. He had the car ready to go the moment I finished signing finance papers. Since then, he's been so helpful with any questions I've had.Then when I got back to Elkin to make the final decision, he made sure that he got me the best financial deal possible. I knew that when I was signing the finance papers that he wasn't letting me get into a situation that would come out hurting me later. I actually felt much calmer about signing than I thought I would.I would send anyone to Elkin and Carcell. I couldn't have had a better experience or chosen better representatives to help me in this purchase.

paolita

Jan 27, 2011

The reason why I gave the EXCELLENT rating is because the employees took the time to HELP/LISTEN to me. Smiles, greetings, professionalism, genuinity of character & financial advice are commendable beyond expectations. I cannot thank them enough. I have never felt more appreciated as a customer in my life.

EMedDepot

Jan 26, 2011

This is my second lease with P.B.Toyota. This experience was, probably, the easiest and most enjoyable I have had in the many years I have been buying cars. All three people I worked with went out of their way to help me obtain exactly what I wanted , in the shortest amount of time. All were extremely polite and helpful. I have been involved in the purchase or lease of more than 200 vehicles in my various businesses and this, I believe, was one of the easiest transactions with which I have worked. Thanks to the knowledge of the those mentioned it took very little time to accomplish what would have taken hours. Each of them should receive special thanks for their work. Sincerely, Bert Strimling

daleeypoo

Jan 23, 2011

My experience with this dealership was unlike any I have experienced in the past. Everyone was very friendly and accommodating. Carcell was the best!!! The finance manager was very knowledgeable and pleasant as well. The dealership was clean and attractive.

jcona624

Jan 23, 2011

Joanne Showman and Micheal Green went above and beyond to get me into my new Corolla.I was extremely nervous about get a new lease which was very stressful for me. They both assured me that my decision to buy my new Corolla would be the right decision and they were so right. I was very happy with my choice. There service was excellent and like I said there service was above and beyond. I would highly recommend them both to any of my family or friends. Joanne ConaLake Worth, Fl

toyota74

Jan 23, 2011

They were great at meeting my needs.They were not pushy.Someone told me they got swindled I did not.I would recommend them if you did your research and knew what you could afford.That is the whole point of the business if you know what you can afford the process is easier.

gena347

Jan 22, 2011

Had a wonderful expirence. I worked with a man by the name of Leo he was awesome. He trully seemed like he cared about my needs and wanted to make sure I got exactly what I wanted. The car was perfect and I am 100 percent satisfied! I have been to dealerships all over and I have never met someone as nice and helpful as this particular one.

csk47

Dec 31, 2010

I drove 75 miles to buy a new Prius because the salesman told me he would have the car available...no problem. It was at another dealer but he could get it within minutes. He even sent me the car's invoice with the VIN number. Guess what? We got there..agreed on the price and trade-in...and the car was sold three hours after we talked. I would have given him my charge number for a deposit if he asked to hold it overnight. I even called before we left home to see if everything was alright...no problem he said.and we arrived at the dealership before 10:30am. Then, he and the GM were scrambling to see if they could locate another car and all I got was "sorry".In case you are reading this and thinking I am a salesperson for another dealership, I am a retired school teacher who has been screwed over by Palm Beach Toyota. Fortunately for me I had another deal as a backup because something seemed fishy with West Palm Toyota. The car at Ed Morse Delray was the color we wanted but had some equipment we didn't want...but Jeannie Nowak and Wayne Feldman held the car for me and gave me more in trade-in to make up most of the cost difference. Needless to say, my recommendation would be to avoid Palm Beach Toyota.

craigoneil

Dec 30, 2010

Joanne Showman and the entire Palm Beach Toyoya staff did an amazing job turning Ed Morse's lemons into lemonade. Joanna Showman too my bad experience with one dealer and turned it into the best car sales experience I ever had. She made me feel like a king, did what she promised and helped me get the car I wanted, for what I wanted to pay.My experience with here completely changed my expectations of a car company. Every member of the staff was friendly, helpful and focused on me as the customer what a novel idea.If you are buying or leasing a new car, look into Toyota, if you decide on a Toyota and live within an hour+ drive from Palm Beach Toyota go see Joanne you wont regret it.

CARRI 71

Dec 20, 2010

CONTACTED THIS DEALERSHIP BY EMAIL AND WAS CONTACTED WITHIN A DAY. WAS ASKED TO COME DOWN AND LOOK AT THE CAR I WAS INTERESTED IN. BOTH PAUL AND BARRY BOWMAN WERE GREAT IN ALLOWING ME TO TRY OUT THE CAR AND GET ME THE BEST PRICE. I SIGNED UP IMMEDIATELY FOR THE CAR AND HAVE BEEN VERY SATISFIED. THEY ARE BOTH EXCELLENT TO DEAL WITH.

pfruchter

Dec 11, 2010

My experience was great at this dealer....I felt like I was Not taken advantage of and was given a very good deal. Paperwork was done effeciently and efortlessly - we dealt with Rudolpho ( do not remember his last name)...We were treated like people not objects..

patch

Dec 10, 2010

the best, easy, friendliness, no bull, or make you wait 2hrs for a price dealership !!joanne was great,like having a family member you can trust ! i have 4 toyotas in my driveway. this was the best experience !!i will be back to buy a 5 th car from joanne .

brianmartincmb

Oct 18, 2010

Sure we have no problem talking about the fine staff here at west palm Toyota; i am not one for a lot of words, So i will keep it short.My wife Tara is Deaf and of course very wary of dealership because of how confusing it can be, after all she really cant here if the brakes squeak or anything like that. I on the other hand am very familiar with the car industry having work in it form 1992 till 2003.i must say that your staff was the utmost professionals, they truly let the car and the customer me sell themselves lol. That is the very best experience any customer can along with have understanding and patience from your staff its no wonder why we came running back after our first visit. Being informed customers we of course looked into the competition, the kia dealership and there new Sportage,, the Hyundai and the new Sonata, but let me tell u the way we treated at the Hyundai dealership was horrific, you know i told them i had sold cars for over ten years and even brought our credit from my work at the real estate office. So when we talk to a dealer we could talk number and cars not payment and money down. We will not be giving them and recommendations trust me, will tell anyone that will listen stay far away from them and go to west palm Toyota. We have already sent a co-worker there to look at the pious, but he bought a BMW.Sincerely Brian Martin Real Estate AgentAnd Tara Post-Martin Payroll Manager.

LISAPUDDU

Sep 24, 2010

We usually lease a car. We have decided to purchase. This dealer was our 5th stop and we wish we had gone there first! Joanne spoke with my husband on the phone first, when we went into the showroom (45 minutes from our home) she was true to her word. This has not been the case with the other 4 dealers we had already visited. All the other dealers had discussed figures and then the price would be way different at sales point. Joanne was very warm, helpful and got us the deal we wanted and fast. She also came in to complete the sale on her day off. At the other dealers we felt lots of pressure to sign even though we were not happy with the price. At Bev Smith they sent a total of three people to push their sales pitch and then the finance guy was even worse - even though we had called twice to confirm an agreed price on a vehicle - they did not stay true to their word.Joanne was amazing and everyone else that worked there -there did not seem a big push or pressure to buy unlike other dealersWe will return here when we need to buy and never return to our local Toyota dealer

Gerald K. Mayback

Sep 15, 2010

I want to thank both Matt and Mike (especially Matt) for the whole experience of going from my old lease to the new lease....Let's just call it a "painless" transition!!! This is my third Camry, and I am not a bit sorry that I have stuck with "a winner".Sincerely, Jerry Mayback

LLittell

Sep 7, 2010

These guys were great. I researched vehicals for several weeks. I came in multiple times, worked with them on the phone several times and found them to be patient, friendly, relaxed with no pressure whatsoever.Not only did I get a great deal, I truely enjoyed the way they sell. I like dealing with businesses that apply a method that empowers the customer, and that is exactly what they did.In 20 some odd years of car buying for myself and my companies, these guys were the BEST I have dealt with.

ysrkrishnaiah

Sep 6, 2010

I love to drive Tayota vehicles. Before I walked to Palam Beach Toyota office, I visited other dealers around Plantation. One of my friends referred Palm Beach Tayota to expect a professional environment. With all my expections, I got my new corrola with this dealer in March 2009. As usual, the sales associate at Palm Beach Tayota was very helpful in providing all the information in terms of technical specifications, utilities, pricing and financing options. This professional and friendly behavior attracted me to travel all the way from Plantation to West Palm beach to choose another new vehicle from Palm Beach Tayota. You will walk out with a good satisfaction whether you buy or do not buy a vehicle from this dealer. I recommend this dealer without any hesitation.

rightcar

Sep 2, 2010

I emailed Joel Moskowitz to discuss pricing and availability of a Camry with the options I wanted. When I visited Palm Beach Toyota, he made sure that the car was parked out front and ready to view. Michael Greene then exceeded my expectations with an offer I could not refuse.

RENEESENORA

Sep 1, 2010

It has been our extreme pleasure to do business with Paul Wolfson and Barry as well as Mike and Rudy. We have bought many cars in our lifetime, but truly have not had such respectable,polite and honest salespeople as we have had at Palm Beach Toyota. I am going to recommend them HIGHLY as my wonderful experience should be shared amongst car buyers. These salespeople are a true credit to Toyota. This is our first Toyota, but it certainly will not our last. Thank you, for the honesty that we were not privileged to receive at other dealerships. Word of mouth will always put you on top. You have made a very happy buyer out of us. We rate you EXCELLENT!Your service people readied our new car so expediently, that we drove it home the same day as we purchased it. Now that is service. RENEESENORA9/1/2010 4:45 pm

Kellsieann

Aug 13, 2010

By the time I got to Toyota I had already been to three other dealerships, including Nissan, Kia, and Honda. I had an experience at these three dealerships that left a bad taste of car buying in my mind. Later in the evening I went to Toyota not really thinking that this would be the car company for me. Ged Dunn was the salesman that helped us pick out the car. He was so friendly and helped us in any way he knew how. He told us all the features of the two cars that I was interested in and also pointed out specific details of each car so that I could make a desison. When it was time to buy my new Toyota Corolla, Angel Lopez helped close the deal. He gave us a fair price and was extremely friendly throughout the process. I had to go back the next day to get my car detailed and pay for the car. Angel again helped me through the process always eager to help in any way he could. He is great at making a customer, like myself, feel welcome and that the decision on buying the car was a great one. These two gentlemen made this car buying process quick and easy. I would recommend anyone who is in need of a car to go to this dealership and deal with these great men.

Lemood

Aug 8, 2010

Very friendly, personable, with excellent people and customer service skills.They truly care about their customers.I gave them a perfect rating because the dealership is upfront and straightforward which is not a quality many dealerships possess.I would definetely refer them.

ann marie

Jun 10, 2010

RE:Barry BowmanJoanne ShowmanSheila R. ReidChris Simpson ( in service Dept)Rudy LarriuMs. Charlotte PollackCustomer Relation MgrThis letter is long over due. Want to say we are Toyota People. We just purchased 2010 Toyota Camry LE. Making this our 6th Toyota, and our 5th Camry.We dont believe all the negative news that Toyota was getting recently. There is nothing wrong with Toyota .We dealt with the above people in your dealership and was very pleased. On March 24,2010 we purchased our car from Barry and Joanne. Was extremely happy with them, they were very professional. Met with Rudy was very happy with the finance terms. Sheila gave us a loaner while our windows were tinted.. We intiallay brought our 03 Camry LE to be serviced. Chris introduced us to Barry. We drove out with a 2010 Camry Le.Keep up the good work.Sincerely,Stuart Leibowitz

nmatos1

Jun 4, 2010

Lots of thanks to Joann Showman and the wonderful people of Toyota. Joann was very helpful to me being a first time single buyer I was intimidated to go into a dealership but Joann knew what I needed and made me feel comforatable. Joann also worked with Bill in getting me a great deal that I could afford. Elkin also was very helpful when explaining different packages to add to my vehical coverage. I will definitly recommend Joann and her team to anyone intrested in buying a car because I was certainly a satisfied customer. Thanks To All!

twonolesmom1

Jun 2, 2010

I found the experience I had with Mr. Assroupe to have been greatly improved from my previous experience. He was extremely efficient, professional, friendly, helpful, fast and accurate. The finance experience with Mr. Ruiz was the same! Kudos, Palm Beach Toyota. From beginning to end, Mr. Assroupe worked diligiently to ensure I, the customer, received exactly what I wanted. Thank You Mr. Assroup!!:-)

Joan Duncan

May 30, 2010

From my first contact with Joanne, to driving out in a new Rav4, I was treated with courtesy, respect and everything was done to make the process easier for me. I must admit that I gave them a hard time, wanting to make the best deal that I could. Joanne, called me back when she said she would with infomation I requested; called to confirm our appointment and although I arrived late was ready and waiting with the cars I wanted to look at. She knew the cars/trucks and answered all my questons patiently and knowledgeably.I had never driven a truck before and when I tried the Rav4, it took me a few minutes to get accustomed to it. Joanne never flinched and helped me to choose another color, eliminate other options and finaly settle on the Rav4. Next came price and options negotiations. Barry and Joanne worked with me patiently, doing all they could to meet my demands. Finally, it was done, I had arrived at 7:15 p.m., kept them going for some time and despite the lateness, 9:00 p.m. both were still helpful and smiling. My new Rav4 was made ready, Joanne helped me to transfer my trunk and car debris into the Rav, made sure I knew how to operate vital equipment, lights, windshield wipers, windows etc. and Off I went. I cannot tell you how much I appreciate their professionlism, willingness to go to any lengths to help me and most of all their patience and friendliness. I would certainly recommend this dealership to anyone wanting a car/truck. Thank you both for your patience and kindness to a major pain in the neck. Joan Duncan

melonie

May 21, 2010

This was the best experience we have had so far with any Toyota dealership. We have purchased probably 7 Toyotas and this was our best experience. Our experience with the financing was also very good. He explained everything to us and allowed us to ask questions about anything.

Michael Knight

May 20, 2010

This was the best car purchase experience I ever had. Two thumbs up and A+ to Joanne, Bill and Rudy. All three are very professional and knowledgeable. I highly recommend this dealership for their refreshing "no pressure" sales approach. After visiting a number of local dealerships here in Broward County, I became very discouraged because they all lived up to the typical "used car" salesperson stereotype. It was well worth the trip up to Palm Beach Toyota. Make sure you see Joanne, she will take care of you!!! Ill never forget her, Joanne got me my dream car.

donjacmac

May 19, 2010

I changed my mind frequently and the store responded positively each time. It was a pleasant experience which I would reccomend to anyone looking for a new car with no anxiety attacks. They needed the car back so they could put on a carriage top and instead of asking us to return the car, Jean Albert brought a loaner to our house and dropped it off. Now, that is incredible service.

mikejennette

May 18, 2010

Joanne and I did 95% of the deal over the phone,in turn she and her team saved me a bundle of time,I was in the lease office with Rudolph for no more than 20 minutes-in and out!Extremely happy with the entire process start to finish,I highly recommend this dealer and Joanne and her team,thank you again for the respect and courtesy no other dealer is willing to give,sincerely,Mike Jennette.

Shawn1234

May 7, 2010

Joanne Showman, Bill Alarie and Rodolfo provided me with the best car buying experience. Being a first time car buyer can be very tough. I was very nervous but they provided a very informative and relaxed environment. I had spent time at other delars and was heavly pressured towards making a purchase which was extremely uncomfortable. At Palm Beach Toyota this was far from the case. Joanne was the most caring and honest person and truely made for a very memorable and postive car buying experience. Bill was very understanding and kind and worked with me towards my purchase of the vehicle. Rodolfo was very informative and worked with me to meet my finacial finacing needs. I am very thankful that I found a dealer who could give me such a great experience.

kenpsteele

May 1, 2010

I had a great experience with Joanne Showman, internet sales, the management and the finance department. I love this car and was under no preasure to buy. They worked with me and made the deal that I was pleased with happen. I,m sure I will have many years of enjoyment with my purchase of my 2010 Toyota Corolla and the "Palm Beach Toyota" dealership, that I will tell all my friends and family that I would not shop for a car from any place else. Thanks again, to Palm Beach Toyota, West Palm Beach, Florida. Ken Steele in Lake Worth, Florida.

n26w80

Apr 30, 2010

I've purchased a lot of cars over my 57 years. But I learned a nice lesson about car-buying today. If you're looking for a new car, Joanne Showman at Palm Beach Toyota is a treat to work with. She's was no hassle, gave me a great OTD price from the very start, and with her customer-service skills, it almost seemed like I was going to buy the car from Mom. You gotta love that sales angle. After haggling for days with other Toyota dealers over the phone and fax, and putting up with some horrible sales tactics, I finally eliminated them all and went to visit Joanne. She stayed true to her word with her OTD price on a new car. I signed the papers and I was out the door in less than 2 hours. I didn't think it was possible, but I drove away from the dealers lot with a grin on my face and a memory of Mom...err...Joanne at Palm Beach Toyota. Give her a shot if you're looking for a new car.

katruicia

Apr 25, 2010

I just want to point out that these three associate gave me the BEST service. I really felt as if they were god sent...I really wanted a car and they did the absolute best to make sure that I would out of there with the car that I wanted. I really enjoyed the customer service that I received. I will recommend that dealership to anyone because It was a really good experience.

knarf2111

Apr 23, 2010

The saleswoman was very professional and knowlegeable about the promotions being offered and getting me the best price possible on the car I leased. The negotiations went smoothly, and I was completely satisfied. I have leased through Palm Beach Toyota before and this experience was even more pleasurable.

ConnieALA

Apr 21, 2010

Paul Wolfson, Internet Sales Manager, made the process of purchasing a new Toyota a smooth and enjoyable experience--no hassles, no games, and no nonsense. Paul has a very friendly manner and most of all made me feel comfortable with my decisions. Paul patiently walked me through every facet of buying a goregeous Prius. As a female customer, you could not be treated any better--Paul is an angel and a knowledgeable, eco-friendly human. Palm Beach Toyota has a great team!!! Thank you.

ijkalish

Mar 2, 2010

Salespeople were knowledgeable and courteous. I test drove several vehicles. The dealer prep was excellent. The recall was handled promptly and efficiently and 5,000 mile service was done in a timely manner. All my questions were addressed in a friendly manner and salespeople showed a lot of patience.

jdgr

Feb 28, 2010

I visited the dealership and met the sales person who showed me a few cars and looked to find the car and color at other dealerships.She was able to find , got it the next day and we were able to reach a price agreement which made everyone happy. In addition the gentleman who did all the paperwork got me out in about 15 minutes with no hassles This was agood experience .

DAN718

Feb 12, 2010

PAUL WOLFSON AND THE SALES MGR.BARRY BOWMAN WERE VERY HELPFUL IN ANSWRING ALL MY QUESTIONS.PAUL WORKED DILIGENTLY IN TRYING TO ACCOMODATE ME IN MY QUEST FOR WHAT I CONSIDERED TO BE A GOOD DEAL.BARRY WAS ECELLENT IN HIS DEALING WITH TOYOTA FINANCE,ON MY BEHALF,TO FINALIZE THE END LEASE NEGOTATIONS AND PUT ME IN A NEW LEASE AGREEMENT.I WOULD HIGHLY REOMMEND THE SERVICE OF THE SALES MGR. BARRY AND THE SALES ASSOCIATE PAUL TO ALL WHO VISIT PALM BEACH TOYOTA.

silverman

Feb 5, 2010

My salesman, Paul Wolfson could not have been any better. It was a pleasure doing business with him. The process was easy, no presure. We chose the car, received price and that was it. No high presure. I will definitely recommend to all my friends & family.

jej1123

Jan 31, 2010

It was a positive experience. They had the car I wanted at a price I could afford. They were very responsive through their Internet Sales program. All questions were answered quickly. They did a good job going over th vehicle to ensure I knew how to operate everything before I drove it off the lot.

annie t

Jan 20, 2010

I originally began contact with this dealership on the internet, Paul then phoned me once we got into the details. I researched this car thoroughly and knew exactly what options I wanted and what was a fair price. He was extremely professional and took my lack of flexibility all in stride. Of all the dealerships I visited this one was by far the best experience. They found the car I wanted, didn't play games, and agreed on an excellent price. I would highly recommend them.

freyad

Jan 19, 2010

I found this dealer on the internet and dealt with Paul Wolfson who introduced me to Joanne Showman when I met with him in the showroom. Both were extremely kind and helpful to me. I had never purchased or leased a Toyota before and was impressed with the personalized service I received.

JOANRIVERS

Jan 17, 2010

OVERALL, IT WAS A VERY GOOD EXPERIENCE DEALING WITH THIS DEALERSHIP, WHICH SEEMED VERY WELL-RUN,AND FRIENDLY.THE ONLY NEGATIVE I WOULD REPORT IS THE NEGOTIATION DETAILS WHICH WERE TYPICAL TO ANY CAR SALE ANYWHERE: " I CAN ONLY GIVE YOU THIS PRICE IF YOU TAKE THE CAR TODAY.", WHICH IS RIDICULOUS TO LOGIC. IF THE PRICE IS GOOD ONE DAY, IT SHOULD BE GOOD FOR THE NEXT.HOWEVER IT WAS ALL CARRIED OUT AS IF THIS IS JUST AN ORDINARY PART OF THE GOINGS ON, AND I WAS HAVING NONE OF IT, AND IT WAS DONE IN A LIGHT MANNER.ONCE WE REACHED A PRICE, ALL WENT SMOOTHLY.

mdpresley

Dec 30, 2007

In July of 2007 I visited this dealership well educated about their product and what price I should pay for the new Camry. The salesperson was extremely pleasant even when I explained that I WOULD NOT BUY TODAY because I had not turned in my leased car. Then I got the MANAGERS PRESSURE CLOSE THAT "THE PRICE IS GOING TO BE SO GREAT YOU CAN'T PASS IT UP-BUT YOU HAVE TO TAKE DELIVERY TODAY"!!I SAID LET THE GAMES BEGIN! After 4 hours of negotiating and signing a retail purchase agreement with the MANAGER and taking the car home to show it to my wife while they got the paperwork together I returned to the dealership and waited another hour for the finance mgr only to be told that they could not sell me the car at the agreed price because they had made a mistake. I told them that I expected them to honor their mistake as they would expect me to take delivery of the car if I had paid sticker price just as it reads on the purchase agreement. I returned to the dealership the next morning to see Ms. Mauro the general mgr and she would not see me she sent another manager to try to restart the negotiations. The salesperson was great I HOPE HE FINDS A JOB AT A MORE REPUTABLE DEALERSHIP AND I AM ENJOYING MY NEW ACCORD!!