Used Cars for Sale at Paragon Honda in Woodside, NY

Rosalind

Nov 17, 2016

Courteous service from service agent. However, the long wait for the car to be checked out is not acceptable. I had to wait almost three hours for an oil change. Also, the message on my dashboard screen saying the car needed servicing was not deleted and I had to bring the car back.

Kenneth

Nov 16, 2016

My experience at paragon Honda was wonderful thanks to my sales rep Amanda Destephano very professional I felt comfortable and look forward to doing business with paragon Honda in the future

Michael

Nov 16, 2016

Professional service and operation. Waiting area was clean and comfortable. My car was ready when they said it would be and returned to me without any damage.

Andy.E

Nov 16, 2016

Got my first Honda HR-V EX AWD from Paragon Honda,Cliff Chen was professional and friendly, he even helped me get an insurance. The team were very friendly and attentive and made the DMV paperwork process easy. I would recommend my family and friends to come to this dealer.

Chi

Nov 15, 2016

Everyone I met was very polite and their service was very nice and quick. I will strongly recommend your company to my relatives and my friends.

Karen Wexler

Nov 14, 2016

Professional, not pushy, knowledgable, Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedited very efficiently. Thank you

Thaddeus

Nov 14, 2016

Convenient afternoon hours, close location, prompt appointment, friendly service tech. Entire process very pleasant and painless, definitely my favourite car dealer experience.

Gary

Nov 13, 2016

Customer service, courtesy, friendliness of the staff. The speed and accuracy of repair and maintenance. They actually care to get it right the first time!

GM Berger

Nov 13, 2016

Paragon Honda is starts with knowing two peopleAnthony Petito, he is the service manager and has a precision run service dept. Quick fast accurate.Brian Beinstock sales GM, he makes any deal real and like to meet the people.I say this as its my 5th Honda from them.

Moncef

Nov 13, 2016

Great. Thank you Denise and Shun and Tonay for their service!

Yeurys

Nov 13, 2016

The staff is very friendly. Nelson is such a nice salesperson. Shun has great customer service. I appreciate their hospitality. Thank you so much guys!

CRISMAIRY RODRIGUEZ

Nov 11, 2016

I came to paragon Handa to get a second opinion I did not know i was going to come out diving the same day when I came Allister (sales man ) came asked me if he can help me the way he took his time to understand me and try to his best for me to be happy after I had picked the car i wanted we went and set with Ruisdel (Finance ) he also took his time to explain to me all my options and told me what was best for me then i met Stephanie she really took her time to show me everything about the new car she also made sure that all my question was answer overall i felt like I was with family and i felt understood if i ever need a new car or if any i know need a car ill make sure to send them to Paragon Handa and to ask for these 3 people that made me feel like i was at home.

Desery

Nov 11, 2016

I can't complain this is my second vehicle from Honda Paragon and it is always a pleasure to deal with this company

Lisbel Del

Nov 11, 2016

The sales personnel are very polite and work with you to achieve the goal in getting a car. They are very professional.

karen wexler

Nov 9, 2016

Professional, not pushy, knowledgable, Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedited very efficiently. Thank you

David

Nov 8, 2016

Patricia, my sales person was attentive, answered all my questions, and helped out in every way possible. She did a great job.

Linda

Nov 7, 2016

Sayed and Nelson and the whole team was the best! The whole car buying experience went smooth! I'll always go back.

Yah

Nov 7, 2016

Very good dealer and services.Buying process is a little slow, but is not a big problems. They told all the details about the car.

Yuriy

Nov 7, 2016

Friendly and professional personnel, no hassles to get there, short lane, promised amount of time for waiting, comfortable waiting area..

Adama

Nov 6, 2016

I had such a great time leasing my first new car at Paragon Honda that i can recommend their services to anyone willing to go for a car loan or lease for the first time.

Andreas

Nov 6, 2016

We had to most amazing sales woman. Rosa was more than just helpful. She was amazing and made us feel like family

Julio Gomez

Nov 6, 2016

I could saI'd, that I felt comfortable making business with you guys. I get the car , I was expecting. We are very happy. Thank you. Sincerely Maria.

KLAUDIA

Nov 5, 2016

PURCHASING MY FIRST CAR HAS NEVER BEEN EASIER. I WAS TAKEN CARE OF BY EVERYBODY AT PARAGON AND MY EXPERIENCE WAS ONE TO REMEMBER! THANK YOU

Adefolahan

Nov 4, 2016

Relatively easy to agree on a sale price for the vehicle, the sales team was pleasant and helpful. This was the best car buying experience I've ever had.

Anthony

Nov 4, 2016

The problems I had with my car were resolved. Paragon Honda in Queens always get the job done. Thank you once again!

Frank

Nov 4, 2016

everything was very excellent very professional sales woman helping me was very helpfully explaining on the features it had making sure the vehicle was clean and ready to go for me

Rovshen

Nov 4, 2016

All employees are very helpful, went to with different idea , and they suggested me better idea. then I end up with their idea . it was even much betterthank you again.

Angelina

Nov 3, 2016

I liked that the sales person took his time with me, helped me find a car that I wanted , and was in my price range . Very professional .

Wei

Nov 3, 2016

Great service and fast. Very enjoyable and no pressure experience. Definitely will recommend to others. I will continue to purchase Honda vehicles and visit my local dealers.

George

Nov 1, 2016

It was very pleasant. The wait was a little uncomfortable because people who sat in the waiting area after me were seen before me. The staff was very kind and had lots of patience explaining the purchasing process as well as the pros and cons of the original way I was thinking of purchasing my 2016 Honda Fit EX-L

Carlos

Oct 31, 2016

Carla was awesome and you should hire more like her. The amount of words for this survey should be much shorter if you want any types e of feedback.

Alex

Oct 30, 2016

The friendly staff was very attentive to all of my needs and concerns. I would definitely recommend this dealership to a friend.

Jose

Oct 30, 2016

Service sales reps and other employees were very helpful. They were very patient with me and made sure I was satisfied by the end of the deal.

Robert

Oct 30, 2016

Nice, helpful people across the board who I believe genuinely tried their best to make the buying experience a good one

Madeline

Oct 29, 2016

I had a very pleasant experience at the Paragon Honda Dealership. Amanda was a great listener, very professional and was extremely helpful through the entire process of leasing my new 2017 Accord Thank you!Happy Customer

Aj

Oct 29, 2016

I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, i had my class and I could do anything. Such a bad service.I won't recommend anyone to get the service from there.

Abimael

Oct 27, 2016

Excellent experience. The staff was really helpful. Edwin Rodriguez, was very patient with me and very helpful. Also thanks to Alan and Shun for their help they are all very nice.

Carlos

Oct 27, 2016

Excellent and enjoyable professional treatment from Sales Associate Clara Vanegas. Expert explanation on credit matters and payment terms from Mr. William Lang, as well as clear go through about features in the car by Rosaury Delgado.

Lizbeth

Oct 27, 2016

Very professional. Angel took his time to make sure we left satisfied and we were. He was very reliable and as of now im very happy woth my purchase.

Theresa

Oct 27, 2016

Exciting experience. Joanna and Shun were both pleasant. Thank you ladies for your help.

Zinaida

Oct 27, 2016

Our sales consultant, Nelson was knowledgeable and gained our trust by not pressuring. He and the staff made the whole process pleasant, and we wound up with the car that exactly met our needs.

Alexis

Oct 26, 2016

Everything it's great customer service and the way they care about there customer it excellent if is any question they will have the right answer great experience

Erica

Oct 26, 2016

The price of the car was excellent, and there were no hidden fees or underhanded tactics to inflate the price of the car once we were at the dealership. Our salesperson, Nadia, was honest, willing to make a good deal on our behalf. We did not feel unwanted pressure to buy the car.

Mark

Oct 26, 2016

Salesman Fernando was patient and worked with me to find right fit for my budget. Financial services worked with me nicely as well

anthony

Oct 25, 2016

first time here and everything was perfect and done with ease and quick will definitely return for another purchase.

Ali

Oct 24, 2016

Great work. The only thing is that one of the key does not work. Had not a chance to call it in yet.

Charlotte

Oct 24, 2016

Great deal offered on a great car. Easy transaction. Super friendly and knowledgeable salesperson (Zakir). He is not your typical cocky know it all sales guy! No pushing. No pressure. Nice office staff (Adnan in finance), Kemi in the office.

A

Oct 23, 2016

Everything was great. Great service. Great salespeople. It is beneficial to buy cars from Paragon Honda, because they make their money on volume. Price is good.

Ithaty

Oct 23, 2016

Very helpful staff. My credit is new and they really helped me get my first car.. the payments is not as bad as I thought it would be knowing that I'm a newly driver. Overall had such a great experience. Thank you to sultan, mitch and Shun for assisting me with my needs.

Joan

Oct 23, 2016

Quick, efficient & friendly service! Would highly recommend Honda Service to friends. Our car is performing very well thanks to the great maintenance Honda provides.

Jorge

Oct 23, 2016

Carlos, Adnan and Shun were great. Very helpful. Thank you so much for my first honda!

M

Oct 23, 2016

The personal interaction with the staff, including the mechanic and now the speed on which I was taken care of punctually at 6:45AM

Chao

Oct 22, 2016

Salesman was so friendly and patience, help me out alot.He spent lots time to find the best car to suit my needs.

Saleem

Oct 22, 2016

Everyone was very helpful and kind. I got the car that i wanted and im happy with it. Tonay, Adnan and Rosario were very helpful.

Evania Merovee

Oct 21, 2016

everyone was friendly and helped me out with no issues.

Karen

Oct 21, 2016

Professional, not pushy, knowledgable,Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedited very efficiently

Pedro

Oct 21, 2016

I was there for an Air Bag Recall and the agent told me it would be about 2 hours. So, I left my vehicle and walked to IHOP for breakfast. As I was finishing my breakfast, I get a text that my vehicle is done?! Its was about 35 minutes from dropping the vehicle until done!! Very impressed how fast the Replacement was done.

Satya

Oct 21, 2016

I just want to thank Yulisa Mambru and the team for helping me get the car I always wanted especially with the features that are mostly important to me. You guys are awesome!

Alecia

Oct 20, 2016

It was a wonderful and professional experience which far exceeded my expectations. Warm and friendly atmosphere. All my needs were addressed, will most certainly recommend, especially for new buyers who need professional direction as I did.

David

Oct 20, 2016

I like the fact that I did a walk-in and was still helped. The waiting area had multiple tv's and comfortable seats. The rep I had (Iliana) was very knowledgeable. A vending machine would also be great or food for the customers.

Daniel

Oct 19, 2016

Willy was very professional and friendly. He took time to explain everything to us, but at no point tried an annoying "hard sell."

Juan

Oct 19, 2016

Great customer service, the employees were kind and helpful. The staff worked quickly with my car order, would recommend this location.

Danny

Oct 18, 2016

Great Customer services, excellent treatment and make you feel comfortable with all different options. I feel Grateful Thank you Paragon.

Balakumar S P

Oct 17, 2016

Got a certified 2013 Honda Accord lx car for good deal. William helped me throughout the buying process including buying insurance. They made it flexible and easy. Stephanie explained the features of car and overall they provided a good service.

Jason18

Oct 17, 2016

Haitham Elkholi was very helpful and professional in the process of buying my new Honda Accord.

Pricilla

Oct 17, 2016

Quick and responsive. You have to clearly tell customer what the problem is and how important it is and how not.

Rodolfo

Oct 16, 2016

They were very nice to us and professional. It was a great experience. I will be a loyal customer. The seller was great and answered all of our questions.

Stephanie

Oct 16, 2016

My sales rep Anthony Garcia was absolutely amazing. He went above and beyond to work with me and find exactly what I was looking for. I feel like I left your dealership but acquired a new friend.

Cosmin

Oct 15, 2016

Friendly and professional sales person on floor and the only dealer with thd car on stock. The process of buying the car was fairly quick.

David

Oct 15, 2016

No waiting on line as I had an appt - can have customer sit instead of stand at pillar to fill paper work when no one was occupying the desk

Audrey

Oct 14, 2016

Convenient hours and great service, clean facilities and the waiting time is excellent and true to point. Breakfast is provided, there are areas to charge your mobile phones, comatters to use while waiting.

Md

Oct 14, 2016

I had a great experience with them. They are very helpful and friendly. They do not need to change anything.

Adiel

Oct 13, 2016

I was treated really well and also they always helped me . They are a very good teamwork, i Have no more words to said ,only I'm satisfied.

Ana

Oct 13, 2016

I really enjoyed speaking to Patricia. She was very patient and nice to speak to, very understanding and always answered any inquiries I had. She speaks both English and Spanish so that is a plus because she was helpful to me and my daughter.

Gordon

Oct 12, 2016

Miss Clara the sales rep was very help full she made our buying experience a pleasure. People in there always asked if you are being helped.

Jose

Oct 12, 2016

It was fast and I was given the right information. No hassles and no delays. And no one tried to sell me anything.

Melissa

Oct 12, 2016

Everyone was very friendly, The paperwork and purchasing was done fast, they were all helpful and clear to understand, They made sure I got the colo car I wanted, it was a quick process and I left happy with my new car

Alex

Oct 11, 2016

allister is the best sells man. had an easy time with him and got the car i wanted. clean place

Devdas

Oct 11, 2016

It's excellent and friendly service ...paragon have lots of different types of new and used car to compare which better for you also good costumer service with young boys and girls and they are excellent parsons..also very friendly.mainly I like when they making ready the car for delivery they will give you all information about the car it's very helpful for buyers

Elke

Oct 11, 2016

Luis was excellent. I wasn't thinking of buying a car that day but his presentation convinced me. He also gave me a wonderful deal.

Enilda

Oct 11, 2016

They always treated us as if we were their only customer. They were efficient, flexible and very courteous and made the whole buying process smooth.

Nelson

Oct 11, 2016

Allister and Nicole made my experience enjoyable and painless. I'm ecstatic with my purchase and would definitely recommend purchasing a car from Paragon Honda.

Raghu

Oct 11, 2016

Professionalism and friendliness of every Staff that I have interacted with. Explained very patiently about several options and helped me in making an informed decision. My Sales Consultant Mr. Shahadat and Business Manager Mr. Md Majumder went above and beyond and ensured I drove my new CRV home with 100% satisfaction.

Sebastiano

Oct 10, 2016

The sales person Daniella was very good and the sales manager at the location was even better. But u need a better waiting area

Wanda

Oct 9, 2016

It is always a great pleasure, the service, attention to my needs, always overseas my expectations. That's why Honda is my #1 car. And starting with Rosa Diaz and everyone there are amazing. I'm very happy to pick Woodside Paragon Honda. I've been a long time happy customer:)

Linda C

Oct 8, 2016

Arrived at a very LATE HOUR not knowing if we wanted to lease or purchase. Salesman, Mohammed Rakib took his time showing us many vehicles and giving us options. Mike Adovic was very thorough in explaining the differences in leasing and purchasing and brought to our attention options we had never considered and ways to save money. All employees were very patient and worked past their closing time to guarantee that we were completely satisified with our decision. We have never had such a pleasant experience at a dealership. In the past at OTHER dealerships, we dealt with the typical "salesman" who was always pushing you to do what was best for their own "pockets" and never considered your personal needs. Paragon Honda was very considerate of our needs and never once pushed us to do anything that we were not comfortable with. We would highly recommend Paragon Honda to our family and friends and to anyone reading this review.

Takir

Oct 7, 2016

It's been a great experience with paragon. The sales person was an awesome guy, he helped me a lot. In short, I'm am fully satisfied with paragon's customer service.

Sharif

Oct 6, 2016

From service to helping me get the best price and helping to choose the best vehicle for my needs. I would suggest Randy to anyone of my friends and family.

John

Oct 5, 2016

VIP attention given to me by the Service Department Manager "Mike"! Comfortable waiting area equipped with Coffee, Teas and Pastries!

Sajan

Oct 5, 2016

From the moment I walked into the dealership, I was greeted with a warm welcome. All of my questions were answered and my needs were met. The people at Paragon Honda did everything to ensure I leave happy.

Victor

Oct 5, 2016

Yulisa was very helpful and everything went by smoothly, was never pressured into anything and everyone seemed very friendly. Pleasure doing business.

Richard

Oct 4, 2016

Courteous treatment by Michael--I believe that was his name. Service was fast, done more quickly than I expected. Waiting room was crowded but friendly.

Jonathan

Oct 3, 2016

good customer service and giving good options to lease the car without pressure. the price was affordable and the car is excellent.

Michael

Oct 3, 2016

Fast and friendly service vehicle was ready by the time promised. Repair was done so well car feels like new. Special prices are very reasonable.

Rajiv

Oct 3, 2016

Amanda was able to be more than just a sales associate, we grew to trust her opinion while looking for a suitable car.

Vladimir

Oct 3, 2016

Friendly environment, but I lowered my rate because of a few flaws in the preparation of Honda Certified car. Air conditioner was not working. Dealership fixed the problem on next day after purchase, but it was very inconvenient to bring car back for service, go to work and then return back in the evening.There was missing a decorative plastic cover above the rear view mirror. It is still missing. The dealership was not able to provide with replacement and I was advised to buy it from Honda manufacturer.

Martha

Oct 2, 2016

He went in debt of every possible situation with a car of my best choice, He was really hands on showing me different options and I love the knowledge that I received.

Ramprasa

Oct 2, 2016

I like the service, vehicle rates and everyone feels like its their responsibility to show a good vehicle to customers

Stephen

Oct 1, 2016

Most importantly my sales rep (Chris Ruiz) was very knowledgeable on all the products (more than any other rep I met over my 1.5 month search) and flexible with my decision making which is why I decided to buy with Paragon. The facility was clean and well presented.

Asim

Sep 30, 2016

The great customer service provided by your representatives Danielle and Edwin. The made the process as easy as drinking a juice.

David

Sep 30, 2016

Salesperson was courteous and knowledgeable. He did put a great effort to make the sale. After delivering my car, he calls often to follow up if everything ok with the car, and answered all my questions.

Marianna

Sep 30, 2016

Vanessa Rodriguez was very accommodating and pleasant to deal with. She listened attentively to our requirements and gave us options.

Stella

Sep 30, 2016

being that sales is my profession, the sales staff/management is excellent at what they do. Purchased two cars from the past couple of years

Ying

Sep 30, 2016

Everyone through the process tried their best to help me wholeheartedly, which made me feel at home and very welcome.

Mercedes

Sep 29, 2016

Sales person, Anthony Garcia, was super nice and fast. He showed us around warehouse for options on vehicles (in case I wanted one asap). He was personable and sweet.

James

Sep 28, 2016

The delivery team and sales team were great. They went over everything that I needed to know about my new purchase.

Kyriakoula

Sep 28, 2016

German was friendly and went out of his way to help us purchase the car with the terms that we wanted. Polite and courteous! Wonderful person!

Rafael

Sep 28, 2016

Very attentive staff. Very straight forward experience. Felt right at home. Did not feel "guilty" about my purchase because the staff and I saw eye to eye.

Fnu

Sep 27, 2016

had a few complications in the paperwork and the team was very helpful in getting the process completed. Definitely will recommend buying from Paragon

MikeK

Sep 27, 2016

I was prepared for a fight and I was pleasantly disappointed that they had no interest in fighting with me over cost, fixing minor issues I observed with the vehicle I chose, or closing with the financial department on the final paperwork. In the end I had the absolute best experience with Carlos J, Anand and (I hope I'm spelling it right) Shoo. They were patient when I was ascertains myself and they listened to my concerns and carfully directed me towards the closing. In the end I walked away feeling real good about my purchase which is a first for me. I can only praise them for their products and good service

Wilson

Sep 27, 2016

The large variety of cars for selection, I loved how people in there work as whole team together.Very efficient and collaborative

Fergie

Sep 24, 2016

Friend staff and very professional. vehicle was done on time. No hidden charges. Every thing about service is great. I'll definitely come back for service.

Pasang

Sep 24, 2016

Very helpful and ready to help ! And we would love to reccomand to our friends and family. Thank you so much and we love our Honda the best!

Randy

Sep 23, 2016

Staff there was very helpful with any question I had. Service was pretty quick as well. I would def recommend a friend

Salvatorre

Sep 23, 2016

This is my third purchase of a new Honda from paragon your sales lady Clara was so very nice very helpful and I will be back

Stephanie

Sep 22, 2016

Friendly, quick, comfortable and the sale of the car was made according to my wants and needs. Allister was quick and efficient and I got the perfect car

Ytzhak

Sep 22, 2016

excellent service i am very happy with hound i hope you make the pilot big like the 2013 14 15me and some of my friends dont like the nee small model of the new pilot

Juan

Sep 20, 2016

My experience was excellent and they attended with my services very nicely. I would like to have that type of service in the future again.

Leo

Sep 20, 2016

Our salesman Mahesh was very polite, helpful, straight to the point and answered all our questions. Also everyone was nice and helpful.

Ma Caridad

Sep 20, 2016

Very attentive manager and sales consultant-Sayed and Sultan.Shun R was also very knowledgeable about your fleet. They aimed to please the customer as best as they can.

Nancy

Sep 20, 2016

not much as from my previous experience still looking for more but unfortunately the people that I was dealing before are no longer there I think more friendly dealings and listen to the customers what they really want

Sheila

Sep 20, 2016

Our sales Representative " Vanessa Rodriguez ) not only was she charming, but extremely courteous and very helpful in answering questions resulting in my purchase.

Erin

Sep 19, 2016

The service team at Paragon Honda provided very prompt updates. And here are fourteen more words to meet the minimum.

Joan

Sep 19, 2016

Karla the service advisor was very professional. She explained what the mechanic did to my car. I was happy with the results and the price given.

Carmen

Sep 18, 2016

Everything, everyone was so welcoming and friendly. They made sure that i was leaving with a new car. Would definitely recommend anyone to them

Patricia

Sep 18, 2016

Service was very professional by all parties we encountered. Especially Michael our salesman, Mr. Graciano, the General Manager and the finance person, Gary.

aleem

Sep 17, 2016

my first time at Paragon and i had good customer service. I recommend Allister .

Alexander

Sep 17, 2016

Polite and nice sales personnel who are also knowledgeable. We especially liked Vanessa who was very helpful. We were buying two cars and she was very helpful in figuring out which packages to pick. The cars were bought through COSCO Auto, which also made shopping experience more pleasant as we did not have to go through usually stressful price negotiations.

Johnathan

Sep 17, 2016

Everyone in the dealership was very informative about the entire process and knowledgeable about the cars they have in stock.

Kristnia

Sep 17, 2016

Allister was so helpful and upfront. He was dedicated to finding us the perfect car for our family, not just the most expensive or even the one we originally came in for! We live our car and feel like it will serve us well for many years. Allister was friendly, professional and patient, walking is through every question and concern. Would definitely recommend Paragon and Allister to anyone!

Viktoriya

Sep 17, 2016

It was my first but great experience at paragon Honda. The service was excellent, a sale person (I had Vanessa) was very knowledgeable, patient, and very helpful finding a suitable vehicle and best price for me. All team is professional, friendly and always willing to assist. The whole process of purchasing the car was smooth and pleasant. I am happy with my purchase!

Yvette

Sep 17, 2016

Going to Honda was like going to visit a family member They greeted to be made you feel comfortable it was like take me by the hand

Alok

Sep 16, 2016

I was a great service i got from sultan. He help me a lot. He tried to give us his best. I think he need promotion

Angeline Sew

Sep 16, 2016

The sales agent is very professional and very focused on delivering good-quality solution to customer despite the challenging situation. The credit officer is also very professional in providing efficient and good-quality service to customer. Great experience working with both agents.

Ramy

Sep 16, 2016

All the workers there was professional, George and Edwin was especially great, They treat you right. . Thank you so much .t

Darlene

Sep 15, 2016

People were friendly, helpful and quick. I took my time making decisions and when I was done the process was dealt with expediently.

Kaitlyn

Sep 15, 2016

After visiting multiple dealerships and doing lots of research I decided to purchase my vehicle from Paragon. I was not charged any additional, non-existent fees, and I was treated with respect, all my questions were answered. Thank you to Harry, Jason, Kenny, and Nicole for the help. I will recommend all who helped me whenever possible.

Sammy

Sep 15, 2016

William the rep who assisted me was professional, patient, and welcoming. He answered all my questions and took time with me. I did not feel rushed into purchasing anything. I would recommend friends/colleagues to shop at your dealership and specifically dealing with William. You have a great employee on your staff.

Carmen

Sep 14, 2016

Had a great time buying my first new car! Everyone is very helpful and wonderful.

Claudia

Sep 14, 2016

Yulisa Mambru was our sales consultant and she was wonderful! She answered all our questions, kept us abreast of the status of the vehicle, and walked us through the entire process. She changed my mind regarding what a car sales person is like, and I will recommend everybody to her! Thank you, Yulisa!

Cristina

Sep 14, 2016

technician very professional and helpful. Customer service person very clear about what and why has to be done as indicated by technician.

William

Sep 14, 2016

Regarding sales: Maritza was processional, personable, effective and worked within my tight constraints. As I was working with a difficult budget and needed a full performance car that could comfortably get from NYC to the White Mountains in New Hampshire, Maritza had her work cut out for her...and, I must say that she readied to the cause and did do wonderfully.

Mary

Sep 13, 2016

Staff was pleasant and courteous. The service was excellent. The repair was completed in a timely manner and car ready for pickup without any delays.

Melissa

Sep 13, 2016

The professionalism of the staff. We appreciated their honesty and ability to help us find exactly what we wanted. This is the 3rd car we've gotten from paragon and we will come back again.

Guadalupe

Sep 12, 2016

The whole process went smoothly , efficient And timely. When are arrived the explained the process And how it's works and they delivered accordingly.

Hector

Sep 11, 2016

Excellent, this my vehicles number 3 I, buy in past 6 years, the attention of the people's taking care of you is excellent, in 3 more years I, will buy my son a vehicle his lover, my older son and his mother love Honda

Jayson

Sep 11, 2016

Everyone was so welcoming and refreshing, I came into paragon Honda with a car in mind already . I got the Honda Accord coupe. I was surprised that they had my favorite color and the whole buying process was very smooth

Nevar

Sep 11, 2016

Our experience was amazing. The sales representative Allister Harry was an incredible help. He not only helped us with buying a car, he helped us in the long run. It wasn't about just buying a car anymore it was about building a good reputation in the future . He helped us with everything we wanted and much more. He made us feel like family!

JULIANA KARTONO

Sep 10, 2016

EVERYTHING WENT SMOOTH , GREATS CUSTOMER SERVICE AND EXCITED TO DRIVE MY CAR

Keila J.

Sep 10, 2016

First time leasing a car and it was a great experience. Radesh was very helpful and definitely worked with us so we could leave happy and with a new car! Thank you!

Maria

Sep 10, 2016

nice professional service fast process happy customer, do not like surveys, will recommend paragon to my friends and family will come back again

Anthony

Sep 9, 2016

Professional sales person. No pressure and listened to what I said. Received a fair price for my trade and a great price on my new used car.

Michael

Sep 9, 2016

both Moe, Stephanie and the Financing advisor who helped us were terrific! We are repeat customers, having bought 5 vehicles from Paragon. Your whole staff,with a special shout-out to Justin and Rachel, keeps us coming back. Many thanks and we LOVE our new Ridgeline!

NAVASHTRI

Sep 9, 2016

GREAT SALES EXPERIENCE WITH ALLISTER. GOT MY FIRST CAR, I GOT A HONDA ACCORD. I WOULD DEFINITELY RECCOMMOND TO MY FAMILY AND FRIENDS.

Yinayra

Sep 9, 2016

The seller was patient and polite, I buy the car that I wanted, the negotiation was fair. Was easy to buy the car.

Ahmed

Sep 8, 2016

Sales man shahadat hossin was very helpful to me i really appreciate it thanks paragon Honda I love paragon Honda.

John

Sep 8, 2016

My second time purchasing a car here. Allister is great. Everything was processed well. Thank you!

Julio

Sep 7, 2016

I respect and admire when I see professionalism !!!! I went online on the Sunday before Labor Day, my car needed service, didn't know what to do cuz' I had a long trip ahead and because most of the places are close for the long weekend, luckily they were open and I was able to do an appointment as soon as I got into the place they were me very polite and professionals...

Moises

Sep 7, 2016

Thank you Miss Clara E. Vanegas For all you hard work and help It's been a real pleasure to been help by youShe's the Best sell person I'm never have She help us to choice the best car for my family and IThank You very Much

Shpresa

Sep 7, 2016

david was an amazing sales person, he really listened to what i wanted and didnt try to over sell me or force a me to lease

Tyler

Sep 7, 2016

Sales reps were very knowledgeable and able to work with my budget. They helped me pay a price I could afford and got me out of there quickly which my wife and I were grateful for!

Trisha33

Sep 7, 2016

This dealer ship when to great lengths to get me approves and stopes at nothing. They are excellent also their sales consultant was very helpful and attentive.

Aly

Sep 6, 2016

I had a good experience. always come here for service. I will come back in the future to purchase my next car.

Ben

Sep 6, 2016

It was easy process and staff were helpful. Clara helped me select the better deal with type of car I wanted.

Benjamin

Sep 6, 2016

Thank you my wife and I had a pleasant experience at the dealership. Monica Rodriguez and Adnan Muhammad were very helpful and patient with helping us find what we wanted. Monica took the time to walk us from lot to lot until we found the car we liked. Thank you we are very happy.

Constantino

Sep 6, 2016

The sales person was very polite, patient, listened to my needs, & willing to work with me. He seemed very knowledgable & was informative to all my questions.

Nat Real

Sep 6, 2016

The staff was wonderful in helping me get my first car. I have been to other dealerships that were not helpful and I ended up at this dealership were the employees were nice and educated me in my first leasing.

JoO67

Sep 5, 2016

I knew the exact car and color I wanted and called to see if this dealer had it. I spoke to Fatima, who said they absolutely had the two colors I was interested in. I went in the next day for a 12:00 appointment; the manager who I had the appointment with, Adrian, showed up at 2:20. The person who subbed for him, Gustavo, took two and a half hours to begin the process and in that time, I asked him FOUR TIMES if they had the color car I wanted and each time, he came back with yes, they did. After the two and a half hours when Adrian showed up, before we were about to get into the financing, I asked him if they had the color of the car; when he checked, he said no, they didn't. As I got up to walk out and told him how Fatima had told me they had the color, he tried to make excuses by saying she worked in another building, to which I shot back at him: does she or does she not work in this dealership? Then I told him that besides her, this employee, Gustavo, told me FOUR TIMES they had the color I wanted when he knew all along they didn't. And to make matters worse, this dealer requires you to sign an untitled document which looks an awful lot like a contract of sale BEFORE you do the financing and know what the monthly payment will be. I have since found out that other Honda dealers don't have such a document.I would NEVER return to this dealer under any circumstances.

Manuel

Sep 4, 2016

My experience here was great, everyone was very friendly, process was fast & my car looked amazing ! will highly recomend to my friends and family.

Robert

Sep 3, 2016

The sales staff were knowledgable and overall a pleasure to deal with. Monica was excellent. Mike the sales manager was also excellent.

Victor

Sep 3, 2016

Everything from start to finish was quick and the service was exelent no hidden numbers no surprises everything real. The salesman, manager, detail department the girls from dmv paper work everybody it's so sweet and helpful

Afsar

Sep 2, 2016

Monjur and Shun were very good salespeople. They helped me out a lot with my first Honda.

Daniel

Sep 2, 2016

very positive energy. great help from the stuff. fast service. thank you to Mohammed, Sayed, Joanna and Shun!

Jacqueline

Sep 2, 2016

Our salesman, Michael Pecorella, was amazing with my husband and me. Michael took the time to explain in detail about every single feaute of the CRV EX-L we purchased before, during, and after the test drive. Michael treated with much respect and honesty, something we hardly saw in any car salesman. We were very pleased with our experience at Paragon Honda.

Josip

Sep 2, 2016

Quick and smooth experience. Saleem and Shun were both very helpful and explained everything the right way. Thank you!

Prashant

Sep 2, 2016

Mohammed and Shun and Joanna are all 5 stars. Very nice experience. Satisfied with my 2017 HONDA ACCORD.

Walter

Sep 2, 2016

The employees treated me with respect and kindness. Their customer service is one of the best I've ever experienced. Eddie Rodriguez was very nice and helped me understand everything I needed to purchase my car. Shun, was very descriptive with the features my car has and she was very nice about everything. Johanna gave me a very detailed description of my financing situation with my car and she treated me with a lot of respect and kindness as well.

Carmen

Sep 1, 2016

The process was really fast and efficient .The staff was pleasant and very respectful. I truly enjoyed my expericence at Paragon Honda.

Emily

Sep 1, 2016

Very friendly and comfortable. However, there was an issue with us being given a monthly lease rate $100 more than a deal that was being advertised. We sorted it all out in the end, but we shouldn't have had to tell them about their own deal that was on the website.

Jonard

Aug 31, 2016

It was a great experience with Hytham who gave us severa options within our budget. He did a really great job. After all the paper works, me and my wife got on our new honda civic and drove it home on the same day! Very smooth transaction at Paragon Honda! Thank you so much :)

Lashae

Aug 31, 2016

Randy did everything he could to meet my needs. I didn't feel pressured at all during the process. Everyone that I had interactions with were very nice and professional.

Marcela

Aug 31, 2016

Staff was really attentive. The gentleman that helped me was cordial and fast with all the paperwork. He explained everything with details,DMV was fast even though it was late at night everyone took their time to show me how to work my new car. Very please with this place.

William

Aug 31, 2016

Hospitable kind efficient told me all about the features took me for a test drive filled it with gas very rare for a dealer to do that

Ilagan

Aug 31, 2016

I have been a loyal customer of Honda Paragon service but after dealing with the lady, Donna, in the check in area I am not sure if i will ever come back here. She is not helpful at all. She needs to be trained on how to deal with customers. She is just the one checking in the customers and she has the audacity to talk to me that she knows everything. All I need was for them to check the vehicle for safety for me and my family. The Manager, Michael and service tech Nick talked to me and explained to me in a better way about the situation. Paragon honda services should make sure that all of the staff will get a refresher course on how to handle customers appropriately.

Erica

Aug 30, 2016

The customer service at paragon Honda was impeccable. The people are polite and everyone greets you with a smile and they would go the extra mile to try to help you find the car that fits you

Jady

Aug 30, 2016

New Experience for me, a little disappointed with my monthly payments....but excited to drive away in a new vehicle

Martha

Aug 30, 2016

Just like every other experience I had since the first time I purchased my first car in 2007... GREAT! I highly recommend this dealership.

Vicky

Aug 30, 2016

Driving away with my beautiful new car and the attention a received from Shafi and Adrian during this car buying experience.

Victor

Aug 30, 2016

Very good service from Allister and Nicole! Made it an enjoyable expierence.

Vivian

Aug 30, 2016

Came in for a routine oil change and multi-point check and was informed brakes needed to be changed - I like the safety concern of the car/passenger - it shows customers care! Plus an added bonus I got a discount.

Bloodybob

Aug 30, 2016

Me and my girlfriend visit Paragon Honda last week, the employees are very nice and patient, Mr. Sultan was our salesman, he explained all the details of the car and purchase options. The price he offered was very good, so we decided to take this Certified Preowned 2015 Honda CR-V at once. Took some time to finish all the paperwork with the bank, but it is definitely worth waiting. We are so happy to have this car!! If I ever want to buy another Honda, this will be the place I choose to go!

Christina

Aug 29, 2016

Olivia was very helpful and made sure that I could get the best deal possible and that I was able to see the exact car and color I wanted in-person before asking me to make a decision. Also loved that the dealership makes an effort to accommodate customers based of their native languages.

Mohamed

Aug 29, 2016

Everything was amazing, the people and staff made it an easy and quick process to get my new car and leave a happy customer

Sidney

Aug 29, 2016

courteous attentive and willing to please excellent sales staff knowledgeable about the product and willing to work with costumer on needs and prices

Teodoro

Aug 29, 2016

I was attended right away and the staff was so friendly. they gave me many options and were super patient. Christian Ruiz explained everything in detail and made sure I was sure and happy with my choice.

THE CANELO FAMILY

Aug 29, 2016

OUR CAR BUYING EXPERIENCE HAS BEEN EXCEPTIONAL. WE FEEL THAT WE HAVE BEEN ACCOMODATED RESONABLY AND WILL FOR SURE BE RECOMEMNDING OUR FAMILY AND FRIENDS TO PARRAGON HONDA.

Orville

Aug 28, 2016

Friendly associates, it made getting a vehicle very easy and relaxing. Everything was quick, getting a vehicle didn't take up the whole day.

Octavio

Aug 27, 2016

Exelent Service provide by David H.our sales specialist. Took time from his personal time off, to help us out. Than you David.

Deborah

Aug 26, 2016

Every person who assisted me in getting into a new lease was welcoming, friendly, professional, knowledgeable and results oriented. It was an excellent experience.

Dimitri

Aug 26, 2016

David Hazin's customer service was awesome. I left with extactly what I want if not more. He made buying a Honda a great experience. My car is dope.

Roberto

Aug 26, 2016

Somehow there was no waiting line when I got there; later was some waiting line. the waiting room was pleasant without too many people, car work better after service.

Carol

Aug 25, 2016

The staff were professional/great customer service skills. They made sure my experience buying my car went smooth. I will refer Honda dealer to my family and friends. Special thanks to Ruisdael-SalesEddie-SalesJoanna-Finance Rosario-Customer/Inspection A++++ Great team

Anna

Aug 24, 2016

I did not feel pressure and I also didn't feel cheated on my purchase. I asked to drive multiple Honda CR-V and HR-V without feeling like I was a bother. Great services.

Bernardo Molina

Aug 23, 2016

Zakir, Adnan and Rosario were all great and helped me out with everything. Im very happy with my car.

Garvey Mitchell

Aug 23, 2016

About 4 years ago I purchased a car from paragon Honda. The salesman did all he could for me, went above and beyond and made me feel like he was trying to take care of a family member. "Forgot his name"So yesterday 8/14/2016 things at experience was topped. "Yeah, seriously. It was topped" Alex, brother from Colorado. Really Cool, Chilled, Concerned and Compassionate dude. "Didn't even realized the 4 C's. However Alex is super professional and has crazy passion in making sure his clients are taken care of. He will not offer you something that won't work out for you, if you don't believe me. Go ahead and walk out with the your future ride. Adnan (Finance Manager) came in clutch. Extremely helpful and caring. He is all about making sure that you are taken care of what's best for you. He went above and beyond. Awesome conversations while the transaction was being taken care of. Alex and Adnan needs more exposer - these men made me want to refere everyone I know, honestly.

Victor

Aug 23, 2016

The personality, hospitality, and understanding of the staff was of top notch and quality. Every person were very well trained in their roles and pushed us in the right direction if we had a question about the purchasing process that they were not specialized in.

Arif

Aug 22, 2016

Service consultant was helpful and efficient. The wait time was fast. I was greeted in a friendly manner upon arrival.

Jaire

Aug 22, 2016

Joanna was very helpful, walked out feeling really good about my purchase and my new car. My father and I walked in knowing what car we were looking for and Saleem made sure we left out with just that. I stressed that I wanted a car with a sunroof and ended up with a 2012 Honda Accord ex-l that fit my budget.,Joanna was very helpful, walked out feeling really good about my purchase and my new car. My father and I walked in knowing what car we were looking for and Saleem made sure we left out with just that. I stressed that I wanted a car with a sunroof and ended up with a 2012 Honda Accord ex-l that fit my budget.,Joanna was very helpful, walked out feeling really good about my purchase and my new car. My father and I walked in knowing what car we were looking for and Saleem made sure we left out with just that. I stressed that I wanted a car with a sunroof and ended up with a 2012 Honda Accord ex-l that fit my budget.

Pablo

Aug 22, 2016

When I walked in the door German was really friendly and answer all my questions and also helped me out the perfect car for me I didn't feel pressured in buying anything and I'm really happy with my car thank you German your great

Jessica

Aug 21, 2016

Salesman and all staff were attentive and friendly. I only spent 4 hours finalizing all paperwork which is less time than I have ever spent in a dealer.

Norberto

Aug 21, 2016

Amazing,the service is good ,and all atentions I would recommend it.An the cars and service is good way to buy your first cars thk Felix the salesman

Lindbergh

Aug 20, 2016

They took they time in explain everything to me and didn't rush me to buy anything and the salesmen brain was great and Stephane went over the car with me and show me every button does in the suv thank u guys and God bless your

Argenis

Aug 19, 2016

The sales rep truly worked hard to find the right car that fit my budget. He maintained constant contact, providing feedback in a well timely manner.

Alvaro

Aug 18, 2016

monica, shun and adnan were very good. very nice and helpful. thank you for my first honda crv!!!

Ashley

Aug 18, 2016

Large selection of vehicles, friendly staff, salesman was NOT pushy or aggressive...he let me make my decision on my own, but was there to offer help and support.

Chenze

Aug 18, 2016

Brought a Civic EX-T. The stuffs here are very friendly. Environments are good. Very cool experience. I would recommend to my friends.

Nurse Esha

Aug 18, 2016

I was recommended this dealership and the service provided was excellent. I was assisted by Allistar and he was very professional and got me all the things i wanted from my new car

Paul

Aug 18, 2016

Professionalism of the staff is noteworthy. Sometimes the lines are a bit long, but certainly worth the wait. The representative Nick Ram was excellent in his care and service.

Walter

Aug 18, 2016

Great experience. Fantastic people. Very helpful and very nice. Thanks to Saleem and Shun for their wonderful service.

Christina

Aug 17, 2016

I have been coming to Paragon for 12 years and I always work with Clara. She is the best! She is knowledgable and efficient. She is a pleasure to work with! See you in 3 years!

Rafael

Aug 17, 2016

Respetfull, kind,fast,and clear. Evreryone was very friendly, and they guide on the whole process. the facility is very clean.I am very happy with Paragon honda of Woodside, NY. Thanks Rafael B.

Vito

Aug 17, 2016

good quality cars, nice courteous staff, spacious showroom, good listeners. we would definitely recommend Paragon Honda to others,. (We've been buying/leasing cars there since 1983)

Yluminada

Aug 17, 2016

Well customer service always helping and explaining everything getting us the best insurance staying till the end. Thank you for everything!

Constance

Aug 16, 2016

Friendly staff, no pressuring tactics from Vanessa- my salesperson, offered a good deal from the start, able to get the color vehicle I wanted quickly even though it wasn't in immediate stock, my team members seemed to genuinely like each other and work well as a team.

Christopher

Aug 15, 2016

I was treated very professionally and with first class service. The process was very seamless and I was in-and-out with a new car.

Israel

Aug 15, 2016

It was quick and efficient. The sales rep was very knowledgeable and made sure to hear all of our concerns.

Mayra

Aug 14, 2016

The service and staff members were great. They were able to work with me to be able to get a great deal based on what I could afford. I financed a car in 2013 and returned in 2016 to lease a car. Great experience overall.

Gabriel

Aug 13, 2016

Our sales rep. Clara Vanegas is the best. She has lots of positiveenergy and she is also very honest.The service you provide is great.

Jenixie

Aug 13, 2016

I enjoyed that I was not hassled after coming in to look at a specific car. Appreciated the transparency throughout the process and the fact that the online price was honored.

Rosa

Aug 13, 2016

Our salesperson was very nice and answer all of our question. He made it seems like we were family instead of just customers.

Yaxiong

Aug 13, 2016

very good service and very good seeler,I will come back again if I would buy other car,and let everybody know there

abraa

Aug 13, 2016

I found a car on truecar.com and came to this Honda location. I spent 2 days working with Sultan Haseq. He went above and beyond, and made sure that I was 100% satisfied. The original car i saw on truecar.com had a minor issue that i was not pleased with, so Sultan took time to find me another car (mind you it is HOT outside). As we were getting close to closing the deal, there was a conflict because the original car I saw (which i didn't even end up getting) was from truecar.com which meant this sale would go to them (though i did not even deal with truecar). Anyways, long story short, Sultan was removed from finishing the sale, and I was not pleased at all with how management handle this issue. He was such a great help, and its frustrating to see that credit wasn't given where it was due. He's an AMAZING dealer, and those managers need to realize how lucky they are, and stop being petty.

Mohammed

Aug 13, 2016

Just I bought Honda CR-V , what a great experience with paragon Honda ,start with sale person Amanda,nice sales person very friendly,then mr. Edwin febles .what I was looking for I got from finance,I got very helpful for mr Shari chowdhury. Financial managerMr william very friendly. I recommend to all this place like a family

James

Aug 12, 2016

After the problem I had at the dealership everything went well because of the sales manager (Abdul Seraj).HE handled the problem as a real professional.

Suzette

Aug 12, 2016

What i like about my experience is Francisco the sales rep took the time out to go back and forth with me so that i could get the vehicle that fit my needs. Great guy great personality. Definitely will recommend Francisco.

Babe3123

Aug 12, 2016

Mr. William helped us tremendously choosing the right car. The car is equipped with everything we need. The car gives the nice edge of sporty modern look and equipped with advance technology that my Parther and I loved so much. Thank you for helping us.

Eric

Aug 11, 2016

The time to explain and educate the customers about their purchase. Excellent sales representatives and car veriety. Dedication to make sure you there driving what you want there to buy.

af1126

Aug 10, 2016

Update 8/10/16Since this experience, Honda's service department has reached out to me and apologized for the unprofessional job they've done with my car. They offered to fix and repaint the damaged area. Although Ive made my own plans to fix the damage elsewhere, the service manager Alex was accommodating and generous and compensated me for my damage with accessory that I wanted. Overall, Hondas customer service was helpful in trying to make amends from a disappointing experience and hopefully they will improve with their quality control and workmanship in the near future.

Parampreet

Aug 10, 2016

Great coustomer Service really love the environment and willy the guy who helped me to get my car thanks man you are the best

Alex

Aug 9, 2016

The staff was very accommodating and patient, I was starving so David was nice enough to order me some food. The coffee is good too. I feel that I got good deal, real value for the money. Also the finance manager, Mitchell, was great at explaining all the aspects of the financing, I felt like I understood all the numbers.

Ali

Aug 9, 2016

The sales consultant ( shiva ) was so helpful and friendly. He explained everything very well and also helped me out for my insurance where I was satisfied with what I was paying.

af1126

Aug 8, 2016

Don't let them touch your car! Worst place ever! Brought in my brand new CR-V of one week to replace a rubber piece and glass that already came looking like somebody chewed off a piece of it. Was brought in when they said the part was here and turned out the guy who had to do the job wasn't even there and I was told to come back. Went back and was impressed they called me after 3 hours to say the job was done. BUT when I went to pick up my brand new car....they left glue on the side of my window that was fixed. Service manager helped me clean it off and two scratches were under the glue! !!! They scratched and chipped right through my paint!!!! They probably used the glue to cover up their mistake. I could not believe it!! My brand new car damaged yet again. They offered to touch it up with touch up paint but of course they didn't even have the color! Not only that, there were a handful of fingerprints and handprints and grease all over the side of my car, scratches on my roof, and a stain on my seat. Absolutely ridiculous!!!! I didn't even want them to touch my car anymore. How can you leave someone's car a mess with dirt and scratches and even try to cover up a mistake. Don't even have the decency to clean up after the job...so unprofessional. Service manager gave me a trunk spoiler per my request as compensation but sorry I don't trust you with my car..I rather fix the paint myself. Horrible experience. Never had this happened to me before and this is our 4th car from Paragon. Don't bother coming here. Also, you walk in and sometimes no one pays you any mind.

af1126

Aug 8, 2016

Update 8/10/16Since this experience, Honda's service department has reached out to me and apologized for the unprofessional job they've done with my car. They offered to fix and repaint the damaged area. Although Ive made my own plans to fix the damage elsewhere, the service manager Alex was accommodating and generous and compensated me for my damage with accessory that I wanted. Overall, Hondas customer service was helpful in trying to make amends from a disappointing experience and hopefully they will improve with their quality control and workmanship in the near future. 8/8/16I WOULD GIVE ZERO STARS IF I COULD! Don't let them touch your car! Worst place ever! Brought in my brand new CR-V of one week to replace a rubber piece and glass that already came looking like somebody chewed off a piece of it. Was brought in when they said the part was here and turned out the guy who had to do the job wasn't even there and I was told to come back. Went back and was impressed they called me after 3 hours to say the job was done. BUT when I went to pick up my brand new car....they left glue on the side of my window that was fixed. Service manager helped me clean it off and two scratches were under the glue! !!! They scratched and chipped right through my paint!!!! They probably used the glue to cover up their mistake. I could not believe it!! My brand new car damaged yet again. They offered to touch it up with touch up paint but of course they didn't even have the color! Not only that, there were a handful of fingerprints and handprints and grease all over the side of my car, scratches on my roof, and a stain on my seat. Absolutely ridiculous!!!! I didn't even want them to touch my car anymore. How can you leave someone's car a mess with dirt and scratches and even try to cover up a mistake. Don't even have the decency to clean up after the job...so unprofessional. Service manager gave me a trunk spoiler per my request as compensation but sorry I don't trust you with my car..I rather fix the paint myself. Horrible experience. Never had this happened to me before and this is our 4th car from Paragon. Don't bother coming here. Also, you walk in and sometimes no one pays you any mind.

Abzal

Aug 7, 2016

Sales Rep took there time in explaining to you every step of the process, it's like they wanted you to buy the car but wasn't forcing anything on you

Agapita

Aug 7, 2016

Good attention and professionalism. I don't want write more worts because you want to. This survey is for you convince no my.

Joshua

Aug 7, 2016

Our sales rep allister was very honest and helpful. very good bedside manner and i would strongly recommend my friends to go there. I would also definitely go back there.

Karina

Aug 6, 2016

Monica was a great salesperson. She helped out a lot. Very understanding and reliable. I had to come back today with the Bluetooth I had complications with the speed dial and Monica introduced me to Shun who had patience with helping me with the Bluetooth. She did a better job than the first girl that had helped me out. Thank you to both fantastic ladies.

Rafael

Aug 5, 2016

The sales person George was informative easy going not pushy great loved the experience will refer him to any freinds

Shuaiqiang

Aug 5, 2016

service is good ,I really enjoy to buy my car . I hope all my friend take a look in there .

Sonias

Aug 5, 2016

Leonel Lucas, Salesperson, provided my mom and I with exceptional service in purchasing our new car. He went above and beyond to ensure we got best price, all desired features, and all necessary paperwork. Also, Nicole Hamill, delivery coordinator, very sweet, thorough and patient in explaining all features.My family has been going to Paragon Honda for many years and we highly recommend this dealership.

Ali

Aug 4, 2016

I previously had bad experience at plaza auto mall at Nostrand av. But here at paragon honda they are extremely helpful they explained well. Everyone was great syed tony and shun. I higly recommend this dealer

Erika

Aug 4, 2016

Answered all my questions. Great customer service. We went there on Saturday, it's their busiest day, which I understand but we still spend there 6 hours.

Fabiola

Aug 4, 2016

Wonderful experience. They worked with me all the way and explained everything throughly. Thank you to Tony Choudhary, Mike Adovic, Mitch Levy and Shun Rodriguez

Joseph

Aug 4, 2016

Allister was great. He didn't pressure us and gave us although the information we needed. He was funny and a great guy to be around. Also it was nice that you gave us lunch, coffee etc.

Mikhail

Aug 3, 2016

Everything from the test drive to the sales person. I like the environment. I felt like if I was at home while buying my vehicle.

Zhichao

Aug 3, 2016

Awesome!the sales is very good to help me look at the car! And I was very enjoy of my car!thanks for everyone!

Melinda

Aug 2, 2016

I liked that my salesman made me a happy buyer, the facility is clean and the also have this cool coffee maker so if u are planning on buying a Honda Accord, sport or civic I reamed u go to paragon honda in Queens.

1214

Aug 2, 2016

I come to Syed shah through my friend reference and I am very happy with his service. He workout my deal and everything was very nice and easy. My friend bought four cars from Syed shah and we all always come to him whenever we need a new car. I recommend Amanda the sale person also she is very nice and helpful to show us a car and also got our insurance Thanks paragon Honda , Syed shah and Amanda

Rosemary

Aug 1, 2016

Very professional, very nice office, the process was very fast. Everyone of the staff was very nice. I will definitely recommend people to come here.

KP92

Aug 1, 2016

A+ excellent Customer service and the rest of the staff A++ .. I would recommend sultan to friends and family !!! Loving my first new car vroom vroom !

Albert

Jul 31, 2016

I am amazed by the dedication, professionalism, and care I received from German Pacheco at Paragon Honda. That was followed by Rosaury Delgado who so eagerly and patiently guided me through the features and technology of my 2016 Honda Civic. I am very pleased and very glad I chose to go to your Dealership.

Naveed

Jul 30, 2016

First of all the proffisionl welcome of your staff and the manager of the office Mr. Abdul was his name I think. Offering the different options to me. Hard working of him even it was 100f but he was with me about an hour to search my interesting car. Then proffisionl way of cost calculation and offering good discount, and there is one young staff of you at sales lot he was very polit and smilly, but the manager was so smiley and was making fun during of dealing. Which impress the clients and clients felling more comfort. Mean time with in few minutes preparation of the documents really made me impressed.And one important point that it was my good luck to made deal with your company and safe my money other wise with some local dealers would cheat me and take my more money hence at your lot I safe money and fells more secure. Finally if you ask me how rate will give them. For sure I will offer them 100 out of 100. You are so lucky that have these kind staff and management at your sales lot and dealer company. The young guy was so polit and fast worker, he did my car's insurance works even with ten minutes. He had good way of talking and good relations with the insurrance company as well. Hopes this word be safe with your survey department.

Ralph

Jul 30, 2016

Saleem is very knowledgeable, efficient and pleasant sales consultant. He listened attentive to our needs and offered great suggestions. Would recommend Paragon Honda to anyone looking for a honest and sincere car dealership.

AGonzal

Jul 30, 2016

I am amazed by the dedication, professionalism, and care I received from German Pacheco at Paragon Honda. That was followed by Rosaury Delgado who so eagerly and patently guided me through the features and technology of my 2016 Honda Civic. I am very pleased and very glad I chose to go to your Dealership.

Milagros

Jul 29, 2016

Friendly, I'm very satisfied with the service They provide me all information I needed at that moment.I will definitely recommend this place.

Kathleen

Jul 28, 2016

Everyone is very professional, friendly and knowledgeable. The showroom is immaculate. Although the showroom was very busy, we were made to feel as though we were the only customer. Angel M. and Rosaria were wonderful!

Milagros

Jul 28, 2016

Vey good experience. Steven, Alan and Shun were very friendly. Thank you!

Naromie

Jul 28, 2016

I worked with Zakir, Adnan and Shun. That team was professional, they really cared about saving you money and making sure that you are comfortable and happy when you leave. I had a great experience and I strongly recommend Paragon Honda, especially this team to anyone.

Patricia

Jul 28, 2016

Paragon Honda provided a great buying experience, friendly atmosphere and knowledgeable staff. They are very accommodating and always there to help answer any questions.

Richard

Jul 28, 2016

Quick service. Helpful and friendly staff. Made the process enjoyable and fun. I would recommend Paragon Honda. Than you very much.

Samani

Jul 28, 2016

Great experience. I'm a first time buyer and the transaction was easy and went very smoothly. Mark, Adnan and Shun was very courteous. Great help. Thank you!

Gloria Rose

Jul 27, 2016

Great and convenient service at the waiting area as long as you are free all day for Honda, because fyi, we never know the waiting time to fix our vehicle.

Juan

Jul 27, 2016

Great Sales person, good deal and friendly people in Paragon made my experience unique and great. Thank you and I'll recommend you to my family

Patrick

Jul 27, 2016

The manager (Rob and another female with glasses) provided us with another representative (Mark Carrion) after we complained the initial representative (Sivaraj) lacked knowledge and people skills.

John

Jul 26, 2016

When we went to buy a Honda Odyssey, Paragon was able to offer a competitive price for the car and also take our current lease off our hands. It was a great deal to us. At the time of closing the deal, there was some minor hiccups. But ultimately, the transaction went very well. The staff was friendly and accommodating.

Mercy

Jul 26, 2016

The staff especially our salesman David, he was very patient and very helpful. Great people skills and helped me layout along with review all my available options.

Sohail

Jul 26, 2016

Salesperson Nelson D. was fantastic, funny, very helpful and felt like he was going the extra mile to meet our needs. We came in with a quote from online, and that is the price we received. No sucker punches or hidden fees. Allen at finance took the time to slowly walk us though the financial details and answered all our questions with great clarity and thoroughness. Both gave us a step by step overview of the process before we began, and they were both true to their word. By far the best car buying experience I have ever had. Will be returning to the dealer in a few weeks for another car!

Juan

Jul 25, 2016

thank you so much for your attention it was a pleasure being on this dealership that really take care of customers.also make sure that the customer is satisfied and everything that they need.

Luis

Jul 25, 2016

I liked the service, Clara was kind and happy to answer all our questions; in general, all the associates were kind and professionals.

hellonewyork

Jul 25, 2016

I am writing to let you know how happy and pleased I was with my first lease of the Honda CRV. This is the first car I have ever leased and I had the most wonderful experience at Paragon Honda (Woodside branch)I stopped by to check the car prices and lease option. Mr. Syed Shah (Accounts Manager) explained all the buying/lease options so well and made it so simple that i couldn't resist to lease one on the same day at the spot (obviously no sale pitch / sales pressure).I look forward to having the same excellent service when I go back in another three years to pick up my next lease! Syed Shah is definitely the best and made me so happy to have made the decision I made.My sales person, Leonel Lucas, was such a pleasure to work with. He helped me narrow down the search for the type of car that suited me best without any sales pressure at all. After I signed the lease, he still kept in contact to see how my experience was with the car.I recommend Paragon Honda (Woodside) as the only place to buy your Honda from.

Charles

Jul 24, 2016

The entire experience was positive. My sales associate William worked hard for me. It was a pleasure working with him. I would definitely recommend Paragon Honda and my sales associate William Egbuchalam to anyone looking for a car. Thanks William.

Chin

Jul 24, 2016

their honesty, and efficient....it only take me abt an hr to make a deal and drafting paperwork.......i went to 3 other dealership spent over 3 hrs each for nothing.

Eugenio

Jul 24, 2016

the kindness and patience of our sales man german pacheco and how informative our finance guy was, also the coffee station.

Alexandra

Jul 23, 2016

My service rep was professional and patient. The extended hours are very convenient for the working customers who can't take time off from work to address car problems or service.

Dinesh

Jul 23, 2016

Over all OK. But Sales person made me to come more than 3 times in order to make the deal.

Jose

Jul 22, 2016

Sales felix the salseman the maneger Adrian and the finance maneger stephany at the phone. You guys have a great team will recomend 100% great team guys

Armin

Jul 21, 2016

The Service Advisor, Denise Deas I think was her name was very helpful and took her time to explain things to me regarding the service needed for my car.

Darryls

Jul 21, 2016

professional service. nice waiting area for customers. staff friendly and knowledgeable. coffee and newspaper provided. LOL. great pricing for services.

NAVEED

Jul 21, 2016

I purchased 2016 Honda Accord LX with Mark, Adnan and Shun's help. Thank you so much to the team that helped me out.

Sandra

Jul 21, 2016

I like the kindness of the sales and finance persons. They were willing to answer all my questions. Very nice staff.

Joseph

Jul 20, 2016

Smooth and perfect transaction will highly recommend. William my salesperson was very professional and courteous to my family. Thank you very much.

Ramez

Jul 20, 2016

The experience was great. The sales rep was very nice and friendly. He was very knowledgable of the car. I will recommend Francisco to my friends if and when they are ready to purchase a vehicle.

Tenzin

Jul 20, 2016

The showroom is clean and the salesman Mr.Denys was very helpful. He is so patient to listen each and every words of us. Honda paragon should have more salesman like Denys .

Sara

Jul 19, 2016

everything was great. work was done at an expected time. love the face that they also have 24 hour service 4 days a week.

Milena

Jul 18, 2016

good customer service, great services, nice and prompt attendance, prompt and efficient buying process. Facilities are great overall. So far so good.

Sighris

Jul 18, 2016

Felt comfortable and didnt feel pushed to make a decision on the spot. Very good service always payin attention to the customers need.

Ahmed

Jul 17, 2016

Very nice service and very nice process and i like the honda care program its really good facilities and really fast process

Jesus

Jul 17, 2016

The attention given to making a deal that I could live with. Great hospitality.Very clean facilities. Very friendly and courteous staff.

Yusuf

Jul 17, 2016

I was attended to immediately & my coupon was honored. Customer Service was good. Vehicle was returned clean. No complaints.

ASM

Jul 15, 2016

Excellent first time experience in Paragon Honda. Monjur issuch a nice salesperson. Shun is such a sweet lady. Very good experience. Thank you

Manuel

Jul 15, 2016

Great people and customer service, bought and leased many vehicles, paragon Honda is a great place to search and shop for a car

Walny Valdez

Jul 15, 2016

We felt welcomed and into a friendly environment. Radesh shows a professional and respectful customer care. We are really happy to be able to accomplish a business car deal with him.

Benjamin

Jul 14, 2016

Brought in my CR-V for the Takata airbag recall. Easy scheduling, easy drop off, car was ready with little waiting time.

Marian

Jul 14, 2016

Your staff is very good informed.Everyone was very nice with us.Absolutly perfect.i recomand to everyone who wants a new car

Daris

Jul 13, 2016

My whole experience was great. My service Agent was great. he was very accommodating, and he was willing to go above and beyond to make sure we were comfortable and well cared for.

Travis

Jul 13, 2016

Went into Paragon Honda to look into purchasing a new 2016 Honda HR-V. Nadia, my salesperson, was very helpful in helping me through the process especially since this was my first car. She made us feel comfortable and offered us food and beverages. The staff there were also able to show me how to use all the technology and features of the car. I would definitely recommend Paragon Honda to my friends and family.

Wilson

Jul 13, 2016

About a year ago months ago I purchased a 2012 Honda pilot and 6 months ago I came back to trade it in for a 2015 Honda CRV . 3 months ago just purchased 2016 Honda Pilot and today I'm buying a 2015 honda fit. Very happy with the car and my fourth time experience was as great as the first one. THANK YOU to Sultan for helping me make it happen and again to Shun for helping me out again like she did the last 4 times. Great service as always.

Althea

Jul 12, 2016

Everyone was extremely helpful and friendly. All of my questions were answered. Michael Pecorella stayed in touch with me after I left the showroom, to make sure everything was fine with the towing of my old car. I am very pleased with the care that I was given.

Howard

Jul 12, 2016

had a wonderful saleman named roosevelt or ( roose ) he and everyone else made me and my wife feel at home also no pressure,overall experience was great thank you again paragon honda...

Jose

Jul 12, 2016

The finance dept does work with you in helping get your vehicle. They will guide you and take the time to go through the process step by step.

Sylvia

Jul 12, 2016

salesperson was very courteous and explained everything. no high pressure. He answered all our questions and made sure we were happy with our choice

Virginia

Jul 12, 2016

Everyone we worked with was helpful and straightforward. We knew exactly what we were looking for, and there was not a lot of pressure from the sales team to go beyond our means or change what we wanted in a car.

Roseanne

Jul 11, 2016

Pacheco was very well informed and I, the customer can tell he genuinely enjoys servicing the public. He explained and ensured I comprehended exactly where my money was going.

anonymous234

Jul 11, 2016

Sales representative gave me wrong information about some vehicles; she had to 'google' information about the car i was searching for; after I left a deposit for a car 'swap' after3 hours in the dealership, she called me a few minutes later asking to come back to fill out more paper work she 'forgot' or didnt know we had to fill out. VERY disappointed. Already bought my car from another dealer. Will never recommend.

Jessica

Jul 10, 2016

Everything was great.So happy I got my car with Jason help - 10 yrs with a Paragon and Im happy!!!!

Manuel

Jul 10, 2016

Incredible and amazing experience. The staff are really nice. Ruisdael was so helpful and great salesperson. Really made it happen for us. Shun was really good. Helped us with the features. Thank you for our first Honda 2016 Honda Sport.

SAGAR

Jul 10, 2016

Sayed Abu, Monjur Hossain and Shun Rodriguez are great people with helping me purchasing my very first 2017 Acura MDX! Sayed and Monjur are my very old friends, they are very cool and they helped me out so much with getting this car. Shun was such a great instructor. I wouldn't know what I would do without her because she taught me a lot about the car. All of them are great with customer service. Thank you so much to all three of them.

Xin

Jul 10, 2016

Great service, except that i had to wait for 2 hr in the service shop to have my master key replaced

Edgar

Jul 9, 2016

Gary from finance sealed the deal for me, and Vanessa was helpful. Would buy from this dealership again. Great customer service.

Marta

Jul 9, 2016

I really liked the sales person - Nadia A. She was very professional , smart and made our expierience pleasant . Nadia is very dedicated sales person and she pays attention to the customer needs . We had spend few good hours at the Paragon Honda and Nadia was helping us all the way .

Md

Jul 9, 2016

Best service, best price, excellent staff members. All staff are very courteous. Finally the best service ever I have received.

Tiffany

Jul 9, 2016

Andre Vega took great care of me. He was patient, attentive and quick-thinking. He made the stress of purchasing my first car a breeze.

Jeanine

Jul 8, 2016

The sales representative was thorough and he was very knowledgeable on the car that I was interested in. He just didn't try to sell me a car. I have to say that all the people in Paragon Honda were well-groomed and attentive. They made you feel at home.

Kathy

Jul 8, 2016

I had an overall great experience in the process of leasing my 2016 Honda Odyssey. Although there were a few initial miscommunications, the staff was able to rectify all issues hence a satisfied customer.

Rafael

Jul 8, 2016

I appprecciate the patience that your selers show toward your customers. They are very proffessional, specially the associates that. interview me, and sold me the automobile. Thanks

Veradenise

Jul 8, 2016

the sales person (Danielle) was friendly and polite. They took time to explain the whole process and the functions of the vehicle.

Honda Service User

Jul 8, 2016

Despite having an appointment the service center took over two and a half hours for oil change and wheel alignment. The service is extremely inefficient. I wanted one LED of the third brake light fixed. They told me that it took them time to find the right part; although, I eventually opted not to get it fixed as the price was too high with an estimated 1 hour of labor charge to fix one LED.

Bentleyjm

Jul 7, 2016

Salesman was excellent! Very helpful especially with trouble transferring insurance. from one car to another stayed on to until job was done shown everything about my new car

Kerry

Jul 6, 2016

Very easy and quick service. The employers were very informative, helpful and respectful. They were able to accommodate my time schedule.

Roberto Zi

Jul 6, 2016

everything was very fast and they looked up the car that i wanted. explained everything with details. explained how the car work. great service

Tatiana

Jul 6, 2016

Our sales professional Amanda Destephano listened to what we wanted. She was easy to talk to and made our experience stress free. We have a baby and didn't want to spend all day at the dealership, she did her best to make that possible. We would recommend her to our friends. She is a great asset to your company.

Andrew

Jul 4, 2016

conducted the lease with alex mejia at paragon acura. excellent experience throughout the entire process. having alex being albe to the the finance portion as well a huge bonus.

Jimmy

Jul 4, 2016

First car and first time in Paragon Honda. Everybody is knowledgable and helpful. I look forward to doing business with them again in the future. Thank you to Mark Carrion my salesperson, Mitch Levy my finance manager and Shun Rodriguez the delivery coordinator.

Kimlee

Jul 4, 2016

Excellent experience. Second time buying a car from Mohammed and Shun and they are both fantastic and easy transaction as always. Thank you.

Lancelot B

Jul 4, 2016

Excellent service start to finish staff was very professional and polite throughout the process.

Ariel Pagan

Jul 3, 2016

It was a great experience, From Alan the finance to Saleem the salesperson and to Shun the delivery coordinator.Great both buying experience Second time was even greater. Thank you so much! They were very patient with my two kids.

Denise

Jul 3, 2016

Low key, respectful sales and financing people- listened and didnt give us a run around. Great price. Car was clean and had gas to go home. No bull- s

Gerald

Jul 3, 2016

Our sales rep was on point and got us what we needed in a timely fashion.I would definitely recommend Paragon Honda to my friends and family.

Ralph

Jul 3, 2016

I liked that everyone (the staff) are friendly, very helpful, and veryknowledgeable about what they do. Made me less anxious with my first time experience.

xxraggedyandyxx

Jul 3, 2016

Bought my first car here and loved my experience doing so. After doing my application online i was contacted by syed shah within hours of applying online. They answered all my questions and helped me every step of the way. Love the service and how far and beyond they went.

Jacqueline

Jul 2, 2016

I was very happy and very confortable with the personal in the office. They did treat me very well. Thank you!

Ronald

Jul 2, 2016

The deals and promotions offered. The dealers work really hard to get the customer the best deal. Only setback is the long wait customers have to endure in order to get things done.

Ali

Jul 1, 2016

Good first time experience in Paragon. Shun and Carlos was very nice and great. I appreciate it. Thank you!

Beatriz

Jul 1, 2016

Everyone was excellent and attentive. Very great experience. I liked it alot. Thank you to Nelson, Shun and Joanna.

Diana

Jul 1, 2016

Real nice experience. Thank you to Adriana and Joanna and Shun.

Dominique

Jul 1, 2016

Paragon Honda has made purchasing a car such a pleasant and delightful experience. I would highly recommend Paragon Honda to each and every person across the Tri-State area. Adnan and Carlos were very helpful and worked with me. I walked out of there all smiles! Thank you!

Hengjin

Jul 1, 2016

Denise is an absolutely wonderful sales. She is very profactional and knowledgeable about the car. We are so happy that we bought ideal car with Denise help. Thank you.

Joseph Bofill

Jul 1, 2016

Excellent experience. Carlos was a fantastic salesperson. He helped us out a lot. Same goes for Alan great help. Shun was excellent. Helped me learn new things about the car. Thank you everybody.

Julienne

Jul 1, 2016

Great customer service on getting financing upfront and honest sales experience what I had compared to lot story I have heard dealing with used car dealers

Juze

Jul 1, 2016

we went to the Crtified lot and were assigned Steven, who partakes in the Cstco Auto Plan. He was very heplpful and showed us exactly what we were looking for

Karina

Jul 1, 2016

Everyone was extremely nice, especially my sales rep Radison, He was very help and honest. Explained everything and helped us drive out with a brand new car when i thought it would be impossible

Scott

Jul 1, 2016

Fast service and certain employees were quite knowledgeable in their cars. I would recommend this place in a heartbeat to anyone looking for vehicle

Stephanie

Jul 1, 2016

Radison, Ariel and Gary were all very helpful and made the process quick and easy. They found me the perfect car and made sure it fir within my budget. Make sure you ask for them!!

Wendy Bofill

Jul 1, 2016

Excellent experience. Carlos was a fantastic salesperson. He helped us out a lot. Same goes for Alan great help. Shun was excellent. Helped me learn new things about the car. Thank you everybody.

Zeket6

Jul 1, 2016

I have visited several car dealerships, and none can offer the transparency, honest attention to your needs, speed of delivery, and superlative customer service that you will find at Paragon Honda.Hamid Anwar is a finance magician; Angel Cruz is a rare friend among salespeople; Leo Bonetti is a sales manager who uses his wisdom and vast experience to make deals work for you, not at your expense, and Rachel Cartmayo, delivery manager, will prepare you in minutes to drive away in your new Honda with confidence and style.These are the people you want on your side if you are looking for a new or used Honda. Other dealerships have Loyalty cash for leases/purchases; Paragon Honda will earn your loyalty without a bribe. You will be truly amazed at the deal and satisfactory experience you will have there.

Altin

Jun 30, 2016

Very great experience. Sivaraj was a good salesperson and Shun did very good aswell. Thank you!

Delisa

Jun 30, 2016

They made possible for me to leave with the car I wanted! Very nice customer service and they very helpful they also speak my language so it made it easy to understand.

Edward

Jun 30, 2016

The call back from Rick was clear and informative. His was the only call back that I was totally able to understand. Adrian and Danielle were great in having us understand the models and related options. Everything that was said was produced. We love the car and the experience.

Melissa

Jun 30, 2016

Professional staff, freindly environment, no hassles or gimmicks. I would recommend this dealership to family and friends. Sandwiches provided for customers adds a personal touch to experience.

Nripesh

Jun 30, 2016

Every thing went perfectly. Within two hour my car was ready to go. But when I want to leave they tell me they can't find my second key of my car. They also told me for come tomorrow for the second key. I bought a brand new car . Then when I go next day for my key they say they still can't find the key. So I am still waiting for my key.

Jill

Jun 29, 2016

Monica Rodriguez was super! She was patient while showing me the various CRVs that you had for sale. She explained the model features and the changes per year. I really felt taken care of and I learned a lot. It is a very big purchase for me and I appreciated having her work with me. NO PRESSURE SALES! THANK YOU!

Jose

Jun 29, 2016

Nadia was great. Very helpful and pleasant. Very happy with my experience with her. I would definitely recommend going to see her.

Thomas

Jun 29, 2016

They were friendly and helpful. They made sure our wants were met. Our questions were answered and we were very satisfied with our purchase

Raquel

Jun 28, 2016

Everyone was very helpful and attentive. The entire process was easy and they worked with you. I would definitely recommend them to my friends and family.

Jose

Jun 27, 2016

The service was great very friendly and much attention to the customer...definitely a 5 star service i will recomme to anyone to go here

Maria

Jun 27, 2016

The Sale associate was very nice, he understood my needs in the car that fit my budget. He gave me options that made me decide on my car I wanted. Thanks again!

Julio

Jun 26, 2016

I went in without a car and came out driving! I loved the fact they offered me sandwhiches, coffee and water, very nice people!

Parteek

Jun 26, 2016

Monjur and Shun and the rest of the staff were very good and awesome. Thank you for helping me purchase my first honda

Brigitte

Jun 25, 2016

the sales staff were extremely polite,attentive and knowledgeable. Our order was handled very quickly and we werefrequently updated on the status of our new car.

Cristian

Jun 25, 2016

Im excited and happy with the car. It was a great deal. It was definitely worth the time and money. Sultan and Shun were very nice. Great customer service. Thank you!

Jeannette

Jun 25, 2016

My sales representative was the best and he didn't stop until we got what we wanted he did everything til the end

Kenny

Jun 25, 2016

Excellent experience with Paragon Honda. Great customer service. Definitely would recommend. Thank you to David Hazin and Shun Rodriguez

Maria

Jun 25, 2016

My second car from Paragon Honda. It was a great experience and I am very happy with the car purchase. Shun, David and Adnan were a great group of people to work with and they kept me informed throughout the process. I am excited to get on the road. Thanks again !!!

Gman

Jun 23, 2016

Tonay has no personality. The place felt like a bucket shop like glengarry glen Ross. The bright spot was a kind nice gentleman who helped my kids get hot chocolate and the woman who explained the basics of car functions. The rest was terrible. It took 30 minutes to select the car, negotiate, and agree on terms. Then it took 5 hours until I got to drive off the lot. Why? They wouldn't let me take the car off the lot because I had my middle initial on my drivers license but not on my car insurance. I had to take out a new insurance policy to drive the car off the lot. I called my insurance guy and he'd never heard of such a thing in 20 years in the business. All the while Tonay was a non personality. Not attentive. Could care less. Then he slowly worked the papers and walked back and forth to the dmv office for processing. Gee that was fun to watch. And.......of course DMV (really?) forgot a document so Tonay had to walk back again. And that tooook a whiiiillllleeee. Get the point?If you don't live nearby (by the way I grew up nearby but currently live in nj) don't waste your time. You will immediately have a strong desire to shower. Save yourself the waste of time with no personality and service skills and shop elsewhere. Oh, let's not forget the lack of regard of kelly blue book value for a trade in that is posted on their own website! Really fun to be told the old rationale how kkb is useless. Bottom line - shop elsewhere unless you want to be a character in glengarry glen Ross

Jhonatan

Jun 23, 2016

The attitude of the sales associate, and his ability to communicate and to answer questions about the automobile was great. There isn't anything better than having a great answer when you have questions in regards to the product you are about to buy.

Lenia.romero

Jun 23, 2016

It was an amazing experience because when I came here I found what I was looking for right away. The service was 100% and i definitely recommend him as a salesperson because he will help you out with any questions you have.

Gman

Jun 22, 2016

Tonay has no personality. The place felt like a bucket shop like glengarry glen Ross. The bright spot was a kind nice gentleman who helped my kids get hot chocolate and the woman who explained the basics of car functions. The rest was terrible. It took 30 minutes to select the car, negotiate, and agree on terms. Then it took 5 hours until I got to drive off the lot. Why? They wouldn't let me take the car off the lot because I had my middle initial on my drivers license but not on my car insurance. I had to take out a new insurance policy to drive the car off the lot. I called my insurance guy and he'd never heard of such a thing in 20 years in the business. All the while Tonay was a non personality. Not attentive. Could care less. Then he slowly worked the papers and walked back and forth to the dmv office for processing. Gee that was fun to watch. And.......of course DMV (really?) forgot a document so Tonay had to walk back again. And that tooook a whiiiillllleeee. Get the point?If you don't live nearby (by the way I grew up nearby but currently live in nj) don't waste your time. You will immediately have a strong desire to shower. Save yourself the waste of time with no personality and service skills and shop elsewhere. Oh, let's not forget the lack of regard of kelly blue book value for a trade in that is posted on their own website! Really fun to be told the old rationale how kkb is useless. Bottom line - shop elsewhere unless you want to be a character in glengarry glen Ross

Jaime267

Jun 22, 2016

Sultan showed great customer service as soon as I walked in. He followed everything I requested and didn't try to sell me something I didn't want. I left the dealership within 3 hours with my new car.

Allison

Jun 22, 2016

Excellent customer service, Mahesh Bissessar is excellent at what he does, he was able to get what I wanted, he is very knowledgable. Rosaury Delgado and Syed Shah excellent customer service.

Anwar

Jun 21, 2016

Very nice and memorable experience, transaction was smooth, no haasle, friendly staff, clean facility, very presentable way of displaying cars

MJ

Jun 21, 2016

The best buying experience, ever! This was my daughters first car purchase and I couldn't have been more pleased with the exceptional customer service showered onto her. I didn't expect to leave that day buying a car but we did! Raj, Mahesh, Syed and Christine ( I think that was her name) really went out of their way to provide us with excellent customer service. I was completely blown away, they really made us feel like we were part of the Paragon Honda family. Thank you Paragon Honda for making this purchase special and memorable for my daughter, words cant even express my gratitude. PSA: If you're buying a certified preowned car for your kid, ask for Raj or anyone on his team. THEY ARE ALL AMAZING!

Cameron

Jun 20, 2016

Everyone was extremely helpful and agreeable to work with. I felt very taken care of and that my questions and concerns were taken seriously and addressed in a professional manner.

Dhanraj

Jun 20, 2016

It was great. Had all help I needed. Everyone was nice and showed all feature and explained the car in full detail outside to inside.

Elizanet

Jun 19, 2016

Nice and good experience. Thank you Adrian na, Joanna and Shun. Fantastic ladies!

Mirja Carmine

Jun 19, 2016

Really friendly staff..great service..nice experience..they really helped me from the beginning till the end of my purchase of the car

Dava

Jun 18, 2016

You guys are literally the best dealrship i have ever been too, so kind, so attenetive, does the best to fit your price range and do everything possible to make sure you leave with the car you want. Absolutely everyone is super friendly and everyone is good looking lol!

Hamza

Jun 18, 2016

We were just stoping by to check out the new Honda Accord no attention of buying that day , the sales man William Egbuchulam greated us so professionally with lots of product knowledge and we ended up taking a new car home in less than 2 hours.The buying process was great and the finance process was fast and prompted.We'll definitely recommend friends and family to buy from Paragon Honda.

Jean

Jun 18, 2016

As soon as I walked in, even though I didn't have an appointment, the lady at the front desk got someone to help me right away.

Imrul Bepary

Jun 17, 2016

Excellent experience. Customer service was very good. Whatever we wanted to know they expressed themselves truthfully. Very friendly in such a professional matter. They really satisfied us. Thank you to Mohammed, Adnan and Shun.

julian sanchez

Jun 17, 2016

we are completely satisfied with our buying experience with Jorge Chapero. He did everything he could to make sure we were not only happy with the Honda Civic but that it was exactly what we wanted. . He was very patient with us, we recommend Jorge to anyone we know we will definitely buy from him again when looking to make another purchase.thank you Jorge you and your team are the best

Jean

Jun 16, 2016

Very good experience. Monjur, Mitch and Shun were very Helpful and honest. Thank you for helping me purchase my first Honda.

MOHAMMED

Jun 16, 2016

GOOD EXPERIENCE WITH SAYED, SIVARAJ, JOANNA AND SHUN. THEY REALLY HELPED ME OUT ALOT AND VERY NICE PEOPLE. THANK YOU!

Yasser

Jun 16, 2016

I had a very pleasant experience with my salesperson, Denise, she was both knowledgeable, and pleasant, and found the car with the exact specifications I requested.

Marc

Jun 13, 2016

Mahesh provided the highest level of customer service to me from start to finish. His dedication to ensure I was completely satisfied with all of my request provided me the utmost security and comfort.Md S. Majemder was great in his care and understanding of my needs from a financial perspective. It was a delight to work with him.

slr

Jun 10, 2016

My husband and I had a great experience with Paragon, from the courteous salesman to the informative and helpful finance manager and everyone in between. Understanding that car dealerships are expected to be saturated by smiling salespersons in shining suits, where everything is a Yes until you get to the numbers, we appreciated the sincerity that we received from everyone there. Especially important was the assistance of our salesman, Lucas, who went on two test drives with us and detailed the pros and cons of each vehicle without pressuring us to purchase one over the other.And we cannot complete this review without speaking highly of the financing process with Mr. Shah. Although never happy to give our money away, we were able to make informed decisions about our purchase and felt that we received a great deal. Mr. Shah made sure we understood what the purchase entailed--a true rarity in big item purchases.Thus, we would highly recommend Paragon for the purchase of your next vehicle!

Kazi Hossain

Jun 9, 2016

Everything went great. I am happy with my car. Jocelyn showed me car.

Ogaye

Jun 9, 2016

Nadia was very attentive and did a great job at finding a car that fit our budget and needs. She was very enjoyable to work with and made our experience pleasurable.

Victoria

Jun 9, 2016

Very friendly and knowledgeable salesperson and also everyone else I encountered at the dealership. Fast and efficient workers at this dealership.

Aniaiden98

Jun 9, 2016

A Great BIG Thank you for Boss.Mike AdovicWe had a BEST service and experience that we have been given in a long time. We are so thankful to bradly rice for ALL HIS EFFORT he put in for US.Also I want to thank our salesmen Carlos . He was very professional and friendly at explaining every detail.I highly recommend Paragon Honda Big-Lot.This dealership has been by far the BEST I have ever experienced purchasing a vehicle.

Yunrong Wu

Jun 8, 2016

We purchased a 2016 Fit with Nick, and Jocelyn was the delivery coordinator. The process was a little long.

Christian

Jun 7, 2016

Professional customer service by everyone. Made it easy to understand and follow through with the process. Good for a first time buyer

Gladys

Jun 7, 2016

Sales man was very attentive and very knowledgeable. The experience was one of a kind and the friendly staff made sure I was always comfortable. A1 service!

Wendy

Jun 7, 2016

I can definitely say Paragon Honda is the best place to get a car. All the staff from the sales rep to finance advisor was very welcoming, professional and knowledgeable. They answered all my questions and worked with me through the entire process.

Faith

Jun 6, 2016

Allister was so patient with me and found the exact car I wanted. Mitch was amazing explaining all of the financial details and Rose stayed late to go through the dmv paperwork and car details. They were a great team!

Jose

Jun 6, 2016

They were very patient great people very friendly they answered all my questions very very nice people and profecional people

Luz F.

Jun 6, 2016

Excellent experience. Service I received from Joe Rosa was very nice! He is such a great salesman! Shun Rodriguez was very nice and sweet and she has such a nice smile. Best customer service from the both of them. Thank you so much for making me feel comfortable and welcome! No tricks and gimmicks!

Rachida

Jun 6, 2016

The customer service was great. Our sales consultant was great. You were lucky to have him as a sales person. I was looking around the atmosphere was very friendly and great. I loved it. Every single person was nice to us. Especially our sales person

Sharese

Jun 6, 2016

Everyone was so friendly and courteous, and the dealership was very clean. Jorge was very patient, knowledgeable, and seemed trustworthy. He made me feel as though he cared more that I purchase a vehicle that suited me and my needs; not just any car so he could get a sale. Although it was very busy on the day that I purchased my CRV Touring, Jorge never left me feeling abandoned or neglected. Mr. Lin was also very helpful as well-I left Paragon Honda pleased and with a full understanding of what my purchases (vehicle and extended warranties) covered.

Leomanuelxp40

Jun 5, 2016

Props to the Paragon Honda. The best Honda dealer. Already bought four cars from them with the help of an amazing guy and most important amazing person sales consultant SULTAN HASEQ

Ierdnaflow

Jun 4, 2016

Walked into Paragon Honda, was assigned to a sales person whose first initiative was to learn whether I was going to need to consult with my wife to make a deal, and if there was anything that would stop me from making a purchase that day. I already did my research and I told him what I was looking for (2016 Pilot) and that I would like to take the car for a test drive. He walked away and came back to tell me he does not have a test drive available, because I was lookin for a car that was very specific. In other words he did not have the car in inventory and felt he was going to waste his time. The passive way in which this sales person turned me down and turned me off was very unusual. I took it as "you" don't want my business and drove 15 min to the nearest dealer where I was treated with much more grace. I recommend this dealer to others, just not the sales person I dealt with - whatever his name was. The interesting thing is I like the car very much and narrowed the car list, I'm now looking for the dealer who will want my business at a mutually beneficial price, but Paragon Honda is out and I doubt I will set foot in that dealership again.

Jays0dope

Jun 3, 2016

Just recently purchased a black Honda Civic 2013 and I must say he's a Very good salesperson. He was extremely friendly, nice and most importantly helpful. Provided excellent customer service, answered all of my questions with full details. Would highly recommend him to anyone who goes to paragon Honda to buy a car. Thanks for all your help Sultan

Cheema

Jun 3, 2016

Sales person was good but color we wanted was not in stock which is very common color frustrating that we had to come back next day again then waiting for financing papers to be done another few hours of wait that could have been avoided .

Carlos Henao

Jun 2, 2016

Awesome experience. Good attention, great helper and seller! He was very detailed and he made my wife and I very comfortable and made sure that we're making the right choice. Our salesperson was Mark Carrion. Shun Rodriguez helped us with everything. We understood everything and she was very patient with us. Excellent job with teaching us everything inside the car. Thank you so much for their help! We love our 2016 Honda Civic. We're leaving the dealership happy!

Carol

Jun 2, 2016

Joe Rosa has been my salesperson for many years, and I've always found him to be extremely knowledgeable and honest.His interest has always been sincere.I have recommended him to several friends and they have always been pleased.

Cinthia

Jun 2, 2016

I loved how all the employees were super attentive. Also their willingness to help was just astonishing. Our rep Felix Sanches and the business manager Matt went above and beyond to assist my husband and I on this purchase. I am beyond grateful and was left in awe at the excellence of service as well as the undivided attention I received! They definitely won my business over. There's no way from now on that if I have any car needs in the future that I wouldn't be going there !!!

Marcela

Jun 2, 2016

Awesome experience. Good attention, great helper and seller! He was very detailed and he made my husband and I very comfortable and made sure that we're making the right choice. Our salesperson was Mark Carrion. Shun Rodriguez helped us with everything. We understood everything and she was very patient with us. Excellent job with teaching us everything inside the car. Thank you so much for their help! We love our 2016 Honda Civic. We're leaving the dealership happy!

Richard

Jun 2, 2016

I liked being able to schedule my appointment online and get confirmation for the appointment. Complimentary coffee and snacks and the paper, very nice helps pass the time.

Stephen

Jun 2, 2016

Our sales person and finance associate were very courteous and there was so many cars to chose from. The facilities were very clean as well.

Wilson

Jun 2, 2016

Everyone were very clear and concise about every detail of the products. They were friendly and gave me the confidence I needed to take the step and get the car of my dreams. Thank you for that. Very professional.

Nadir Durrani

Jun 2, 2016

The financial adviser, Syed Shah, was very helpful and also ran down situations to its basics. Not only were they professional, but also very considerate. Syed helped us finance a new car, without any down payment, provided us with insurance, and also gave an amazing discount to our new vehicle. I will definitely be visiting again, and very soon.

Jeff

Jun 1, 2016

Mr. Carlos Jaramillo was very nice and patience. Thanks for your helped. Also Mr. Adnan Muhammad to do the paperworks thank you.. And for Boss Mr. Mike Adovic your so great.you guys are the best. Anyone planning to buy a car from Paragon Honda ask for Carlos.

Aljo

Jun 1, 2016

The customer service was exceptional, the sales rep. Mike did a great job accommodating us and helping with any questions we had as well.

Gregory

Jun 1, 2016

We liked that Andre was personable and not pushy. He made his points and was clear about what we were looking at/for, and did not make us feel pressured about making a decision. If we had been paired up with a pushy salesman we probably would have left, but Andre was very kind and approached us in a non-demanding way.

Irene

Jun 1, 2016

Sales rep Allister Harry was very genuine and he did not push me to get more than what I needed.

Raffaele

Jun 1, 2016

That everything was taken care of for us with DMV and the Insurance company and NY Registration and the salesman was very thorough.

robert63

Jun 1, 2016

i walked in paragon honda just to look at 2013 honda accord. i was approach by carlos jaramillo. he gave me a great price on the 2013 accord, i had no choice to jump on it. i want to thanks carlos for been patience and for his great help. please if anyone is planning to buy a car from paragon ask for carlos. a week later i spoke with the boss mike adovic about the lojack he also was great to me and gave me a great deal on that package also.

Visionary

May 31, 2016

My salesman was very nice, helpful, patience, and was cooperative with all my questions and did what he could to help. Knows how to work with people and keeps it professional.

Master gunnery

May 31, 2016

Monjur was very pro efficient and helped me get the car I came in looking for. He was very helpful and was very attentive to my needs. Everyone was great from start to finish. Thank you so much to everyone that helped.

Andre Boutin

May 31, 2016

Sultan,Alan and Rosario were all a great help and made my experience great.

Danielle

May 31, 2016

Fernando and Matt are AWESOME!!!!!!Guided me every step of the way and made the process extremely smooth.They deserve promotions or raises!!!!!!Big assets to the company!!!!!!!I probably should've waited till Memorial Day to get the special though. Oh well. Next time.

Graikelis

May 31, 2016

Felix, our salesperson, was great. He was friendly, demonstrated knowledged and we perceived honesty from him. He made our buying experience quick and easy.

Lidia Delgobbo

May 31, 2016

I got a car that I'm comfortable with and Nelson was able to help me get it at a good deal. Joanna and Rosario were both a great help and very informative.

Agoyusa

May 31, 2016

Sultan was great. He helped me narrow down the car that would be good for me. Thank you for the all the help.The dealership was professionally run. However, on the downside, the manger only provided us with one financing option. He did not disclose that I could ask him to check for other financing options (except to take a high interest rate with HondaCare and other add-ons lumped in) until the very end of the signing process. He presented as if this was the only option available. I feel like I ended up buying HondaCare which I didn't really want. So, I'll watch out for that in the future. But otherwise, the experience was positive.

Jessie

May 30, 2016

The staff was cordial, helpful, patient, and informative. They were very accommodating and easy to talk to. Looking forward to working with them again.

Prashanth

May 30, 2016

Good experience with Allister and Shun. Thank you!

Muhammad

May 29, 2016

Service advisers treated customers professionally. The only issue I have is this dealer did not have the necessary parts; so, I ended up dropping off my car two times at the dealer to get is fixed.

Rainelda

May 29, 2016

From Jennifer to David and finally eliazer and can only say great!!!! There were very helpful and professionals. I was my first experience leasing a car and eliazer was very kind, knowledgeable and a super salesman. My best to the honda sales group they were excellent. I will strongly recommend honda paragon to all my friends and family.

FAUSTO SASSI

May 28, 2016

THEY TOOK CARE ABOUT ME IN REALLY GOOD WAY I APPRECITED THE BUSSINES OF SALESPERSON

Hannah

May 28, 2016

The whole experience in the show room was very personal and realistic. I was able to test drive the car I was interested in right away, look at colors, and promptly talk numbers. The salespeople are aware that they have good quality vehicles and they don't need to beg you to buy from them. They want to know if you're truly interested in a purchase and that's it. I worked with Danielle and she was very personable and professional throughout my visit to Paragon. The Memorial Day sales event was a little misleading as it did not entail any specific discount, but I was still able to work with Danielle to find an agreeable price.

Jonathan

May 27, 2016

Allister Henry made the buying experience very pleasant and comfortable. He was also very honest in showing me cars and I never once felt like he was trying to steer me into a certain direction. These days it's hard to find a salesperson that you feel is honest but you guys have nailed it with this employee. Will continue to be a customer and refer many friends and family do to how please tell the experience was. A++++++++

Jenifer

May 26, 2016

What I liked most about my experience was the fact that everybody was so helpful and so pleasant, Especially Eliezer Fernandez, Matt Adovic and Rosaury Delgado. Along with the Sales Professional Quedwin Medina.

Carlos

May 24, 2016

Courteous staff. The hottest chick's in town and very clean shop. They let you know if there's anything else wrong with your vehicle.

AliElsayed

May 23, 2016

This place was Easter to help me purchase a car for me and my mom. They took care of everything and even the dealership was excellent. Place looked nice, tons of cars, and they start from Internet price which is much cheaper than the price on the car window. I've dealt with many nice people and hopefully I get to deal with them soon as well. I promised an excellent review and the experience was beyond fantastic. Much better than crappy Bay ridge Honda

Maria

May 21, 2016

David was awesome explaining everything, as well as Joanna (finance); even thou my credit wasn't great, they were able to find an option suitable for me. And I love my car!

colmets12345

May 20, 2016

Worked with Allen and Sultan Haseq and made the buying process easy and also worked with my budget. Highly recommend to buy your next vehicle at Paragon Honda!

Anish

May 17, 2016

Our salesperson Raj was very knowledgeable. We explained our needs for a vehicle and Raj pointed us to the right solution. The entire process was smooth and easy!

Anthony

May 17, 2016

Purchased a 2016 Civic Ex Sedan. Professional, prompt service, good turnaround time and plenty of inventory. A positive dealer experience overall.,Purchased a 2016 Civic Ex Sedan. Professional, prompt service, good turnaround time and plenty of inventory. A positive dealer experience overall.,Purchased a 2016 Civic Ex Sedan. Professional, prompt service, good turnaround time and plenty of inventory. A positive dealer experience overall.

Tatiana Varela

May 17, 2016

Monica Rodriguez and Mike Adovic were extremely helpful serving me. They made it possible for me to walk out with a car and for that I am extremely grateful.

C N

May 16, 2016

Radesh is the man . Edwin was great he was very helpful . I definetely recommend this dealership. Stephanie was awesome .

Alexander

May 14, 2016

i expect the transaction to go smooth and it did. Denise was great to deal with. She kept me up to date with my purchase .

Ricardo Pineandi

May 14, 2016

Its been a pleasure working with Paragon Honda. This is the best service I've ever had in the past. 100% Star!

Terry Murphy

May 14, 2016

We are very happy with the service. Everything went great. Thank you Paragon Honda!

Joel

May 12, 2016

Its A great Place. the salesman I dealt with was super duper!!!! Keep it up!!! What a precious place to go to!

Petar

May 12, 2016

The Salesman Mr Hoover was excellent, professional, friendly and with good knowledge of his position. Excellent customer service. We are very happy with our new car.

Carlos

May 10, 2016

The service was friendly, the person who attended me took the time to find and secure the best deal for my needs.

jay c. patel

May 10, 2016

thank you anthony for his assistance. great experience and customer services

Mohammed hossain

May 9, 2016

Sivas was good and explained everything and Denise was excellence service for divas 10plus and 100 plus for Denise she's amazing f

Kenia04

May 9, 2016

Very pleasent placer, they treat you like family specially ELIEZER, our sales representative. They try to give whats best for you not only for sale. I recomend it to every one.

Edwin

May 8, 2016

I found the automobile that I was looking for . Sales person was very professional ,really attentive , educate me on everything and answered all my inquiries.

Alexander

May 6, 2016

The process went pretty smoothly. The salesman was very professional. Staff was courteous. Car was purchased at the advertised cars.com price without any surprises.

Alma

May 6, 2016

I like the way Mr. Leo Bernety did everything possible to help me get my car. He is the greates at Paragon Honda.

Heather

May 6, 2016

My Sales Consultant, Yovadys Perez, was very pleasant. She answered all of my questions and did not rush me through the process of my purchase.

raymon

May 6, 2016

the experience was awesome angel was was a really good sales person stephanie was great help at showing me the features of my new car Matt was a really helpful as well.

Vanessa

May 6, 2016

Paragon Honda has provided excellent service! The sales person, Anthony Garcia, finance manager, Gary Lin and the delivery coordinator, Jocelyn Vivanco have provided excellent service! They explained everything thoroughly and answered all my question! Super happy!

Antonio

May 5, 2016

Our salesperson was concerned for our experience at all times and worked hard to ensure that he could provide as much help as he can, especially since he was just starting out in his job. He responded to our negotiations well. Our financial manager did a great job at meeting our previous coverage for our trade-in to the best of his abilities. During the sign out of our car, we worked with someone who knew the features of the car in and out and it made the process streamlined. Would definitely consider coming back for any further car purchases.

Karimulla

May 5, 2016

Gary was great! Also thank you to Angel and Jocelyn for their help. I was a referral and would love to refer someone ...

Mark Jewell

May 5, 2016

I've been looking for a car for quite some time and took the day from work to go see a few. After 3 really bad experiences at other dealerships, Carlos and Sayed at Paragon were great. I found the car I wanted, wasn't even the one I went there to see and the price was on point. No nonsense or fees.. The finance was great too... I'm so sorry I can't recall his name at the moment because his time spent with us deserves recognition. Great work all around.

Benjamin

May 4, 2016

Karla was very nice, she got me in and out of the dealer within the promised time. Very professional as well.

Daniel

May 4, 2016

Excellent experience... purchased through Costco program... entire process took only several hours. While the salespeople were great about educating me to my options- I never felt pressured or uncomfortable. Best car dealer experience to date. Will definitely refer to friends and return. Nadia, our salesperson was phenomenal.

Fady

May 4, 2016

The sales staff was very helpful. They were very informative about purchase options and very knowledgeable about the features of the car.

Johanna

May 4, 2016

The service is really good everyone was sweet and very professional, they work around your budget and are very understanding!

Alicia

May 3, 2016

Angel and Michael were wonderful. They worked to understand what we needed in a car and helped us get it at a price that would fit into our budget. They were extremely patient and accommodating.

William

May 3, 2016

The saleswoman, Danielle, was very knowledgeable in the car that I wanted. She took the time to explain everything about the car and patiently answered all my questions throughly. The finance woman, Alexis, helped us understand the leasing process and answered our questions in a professional manner. We walked out of her office feeling confident that we made the correct choices. We were then introduced to Rose who explained the workings of the car itself. She explained to us how everything worked and told us that if we ever had any questions just return to the showroom and she would be happy to answer my questions. I couldn't be happier with my experience with the staff of Paragon Honda and wouldn't hesitate in recommending paragon to friends and family. Danielle, Alexis and Rose are a real asset to your company and I hope you appreciate them as much as I did!

Franklin De la Rosa

May 2, 2016

Everything was comfortable, satisfying, convenient and a very motivated environment. Thank you to Yulissa and Jocelyn

jesennia

May 2, 2016

Jocelyn was really helpfull i been with honda more then 6 years im really glad i have honda im really happy and is the best service around THANK YOU HONDA

Yasmin

May 1, 2016

Service was amazing from the minute I dropped the car off to the time I drove off. Karla was amazing, she was kind enough to text me the cost of everything and help me out with whatever I needed. She was really calm and worked in a timely manner. I would recommend her services to anyone I know, and she made the experience awesome! Thanks

AnnaC

May 1, 2016

I WENT IN TO GET A CHECKUP AND THE SIGNAL CHECKED. THEY TOLD ME THERE WERE A FEW THINGS THAT NEEDED A FIX. I HAVE USED THIS CENTER THRU 3 HONDA CRVS, TWO BOUGHT THRU HONDA BOTH USED. IN MOST SHOPS I WOULD QUESTION IF I REALLY NEED THE SERVICE BUT NOT HERE. I TRUST THEM TO DO THE RIGHT THING. ANTHONY PETITO AND ALEX BIFNA WERE SO HELPFUL ABOUT EVERYTHING AND WHEN THEY TOLD ME I WOULD HAVE TO STOP DRIVING THE CAR BECAUSE OF THE AIRBAG PROBLEM. THEY SET UP A RENTAL WITH HERTZ AND I AM NOW AWAITING THE NEW AIRBAGS. THEY REALLY LOOK OUT FOR YOU AT THIS SHOP. I AM VERY HAPPY WITH THEIR SERVICE.

Linda

Apr 30, 2016

The sales consultant, Eliezer Fernandez was very competent in helping us fulfill our request. He was very thorough, pleasant, knowledgeable and a pleasure to work with. He is a true asset to the Honda Family.

Monica

Apr 30, 2016

The sales representative David was very nice he answered all of my questions and helped me get a great car.

Robert

Apr 30, 2016

The knowledge of the sales staff regarding the various models. Arnaldo, Felix and Edwin were extremely competent and professional. Rosaria was great talking my daughter through setting up her phone, this after the dealership had already closed.

Gloria

Apr 29, 2016

staff are friendly especially. Mr. Angel M.He is also very helpful. I am more than satisfied with the service he rendered. Thanks.

Jerry

Apr 29, 2016

To be honest this was the best experience I've ever had my sales person Amanda made it such an easy experience. She was extremely knowledgeable and made me feel like she was more concerned with my satisfaction rather than just making a sale. She looked into every inquiry and tried her best to make sure I had everything I wanted. Best salesperson I've ever meet. The financiers professionalism was equally impressive I truly felt like everyone had my best interest in mind. A+ paragon great people I will refer anyone that's a promise.

Taira

Apr 29, 2016

The way Anthony Garcia made the process seamless and easy . This is my daughters first car. We couldn't have asked for a better person to help us . He even delivered the car right to our front door .

Udin Mohammed

Apr 29, 2016

Very good service. we are please with the help of Mahesh, Matt and Jocelyn

Young Sook

Apr 29, 2016

Had a great experience at Paragon Honda. The salesperson was excellent.

Paragonis bad

Apr 29, 2016

I leased a CRV here. I was at this place for 5 hours because the salesperson kept fighting me on the monthly payments and getting up to say "I need to check with my manager." We finally agree to a price get the insurance, etc. and them he sends me to the little office where I was supposed to finalize the deal. Suddenly, the price goes back up to the original price because "you have weak credit." Except, I know I have an 830 credit score. At this point I confront the guy and explain that I know my credit is good. Then he says the change is becauses of taxes and fees. By this point I had been there for 5 hours, and they had worn me out, plus I needed a car ASAP, so I stupidly broke down. Every day I drive my car and remember the horrible experience. WILL NEVER BE BACK TO THIS DEALERSHIP OR ANY HONDA AGAIN.

Elizabeth

Apr 28, 2016

My salesperson, Hoover, was very professional and friendly. He made sure to make us feel very comfortable and made this an easy and smooth experience

Jillian

Apr 28, 2016

Worked well with my needs and understood what I wanted looked at different options to accommodate my needs. Very happy with my purchase.

Natasha

Apr 28, 2016

I loved the details and time Christhian Ruiz provided me when I went to pick out a car, there was never a question I felt that I couldn't ask. He was amazing, and I would recommend him to anyone whether it be a first car or not. He's extremely knowledgeable and understanding.

cc143

Apr 28, 2016

I went to Paragon with my Fiance thinking that we definitely weren't going to be able to walk out with a car due to many reasons but Sultan and the rest of the Paragon staff were so kind, helpful and understanding. I would definitely recommend anyone interested in purchasing a new or used car. Thanks so much again Paragon!

JP

Apr 27, 2016

My second experience with Paragon Honda and just as the first one, it was a pleasure. Transparency is big with me and this is the area I compliment them the most. Overall, it was a smooth transition from my old car to the new. Great dealership.

Md

Apr 27, 2016

I love the sales person and all the stuffs in this place. They help me, listen to my concerns and work with us to get the best out of the situation.

Tenzin

Apr 27, 2016

I really appreciate all the hard work Lucy (my sales lady ) did and the honesty she showed me and willing to work with me with 0 attitude unlike other dealership ! I also want to give out a shout out to the customer rep Alice Zheng ! Thanks again

Diane Dice

Apr 26, 2016

Always a great experience! I have been a customer for many years and it is always a professional and efficient process. I would and have referred family and friends. Thank you for another great experience.

Earl

Apr 26, 2016

Denise was an excellent service technician but prices are high for service to what is an inexpensive vehicle. Vehicle ready as promised and all work done properly. Service technician follow-up was excellent

Jose

Apr 26, 2016

The Sales Representative helped us in every possible way to arrive at a Vehicle Model and Type that we finally decided upon...He was very knowledgeable in all the option in every Model of Honda Vehicles we requested information on....He patiently guided us from beginning to end of our visit to the Dealership and our acquisition of a new Honda Vehicle...

mike

Apr 26, 2016

the best service from Paragon Honda I buy 4 cars from them I don't go no other place to buy carthey treat you like family simply the best Mike Adovic manager and Monica sales great team thank all you do for me good job Mike just ask for him he can help you with car buying

Fatema

Apr 24, 2016

We are very excited with our new vehicle. Our salesperson, David Munoz did an amazing job. Also, Jocelyn Vivanco-Guzman was very patient. Thank you Paragon Honda!

Juan Popoca

Apr 23, 2016

Customer Service was great. We are excited for our new car.

Justin

Apr 23, 2016

Salesperson, Olivia Shin, was very warm and friendly. She was patient in working with me and I was able to get the vehicle I wanted. I am very satisfied with my experience, starting with the Olivia and, after, working with Fernando Manon. Fernando was a great help in coming up with payments that worked best for my budget. Will definitely be back again!

RJT

Apr 23, 2016

This was as easy and friendly and low-pressure a process as it possibly could have been. From Ariel the sales manager who greeted me right on time, to Lucas the sales rep who was smart, friendly and low-key, to Charlie the Finance guy, to Jocelyn the delivery coordinator, everybody has been as good as can be. Walked in this morning with a beat up trade-in, thought I was looking for a used van, walking out with a brand new one for *cheaper* and a great car buying experience. Great job, everybody.

Ahlame Alzoubeir

Apr 22, 2016

I am happy with my new 2016 Odyssey. Patricia did a well job as my salesperson. Jocelyn was very nice.

RosannC

Apr 22, 2016

I am a Columbia University Epidemiologist with an extremely hectic schedule and a low tolerance for nonsense. Anthony Petito does a simply outstanding job running the Paragon Honda Service Center in terms of everything that a customer values - overall quality and timeliness of service. I've witnessed this outstanding service at Paragon Honda for over 6 years and I will absolutely not take my car anywhere else to be serviced even though this location is not at all convenient for me. But I don't care because the quality of the service is worth it. Everyone at this service center is professional, courteous and eager to please. Just this past Wed night (4/20), I met with Ron and Jason Q who both handled my 9:15pm appointment after having my initial questions skillfully handled by Anthony Petito by phone. All three of these men were extremely professional, efficient and courteous. I was in and out of the service center in no time even though my appointment was at 9:15pm. In spite of the late hour, they were still going full speed ahead and pumped as if it was the start of a new day. Truly exceptional service and exemplary teamwork from Anthony Petito, Ron and Jason Q.I am always able to schedule an appointment with great ease and I then immediately receive an email confirmation with the time and date of my appointment. This is a tremendous help bc, when I arrive for my appointment, I don't have to ever worry about being denied bc the appointment was mistakenly not documented. Then, a day before my appointment, I receive an email reminder. It is such a huge help to me that they offer appointments up until 11pm and Anthony mentioned there are also available appointments overnight. Again, these late night options are absolutely invaluable to me bc my schedule is crazy but yet I want to make sure I am taking the best care of my Honda. The moment I arrive, I am consistently and immediately taken care of and I then sit in a very comfortable and well-maintained waiting room. I never witness any disgruntled customers in that waiting room and I never wait for very long at all. The entire process is PAINLESS bc the entire operation is run so efficiently thanks to Anthony and the team he hires and manages. Everything runs like clock work from the moment I drop off the car and then head outside to pick it up. Geesh, even the bathroom, after a long day, is immaculate and there's a sign inside the restroom asking customers to speak with the manager if the restroom is not clean. This is an example of what I mean by the entire place is so well-managed. They have thought about everything in the interest of the customer and they work very hard to fulfill their promises . This is NOT all talk and no action, and this is not an easy accomplishment but they make it look easy. I know exactly what it takes to hire and manage a team because I've been hiring and managing my own team of over 30 Research Assistants and Project Coordinators at Columbia for large-scale NIH grants for the past 21 years. So I am genuinely in awe and will forever remain in the Honda family bc of the service I receive at Paragon Honda Service Center as well as for the solid quality of the Honda vehicles. Thank you, Anthony Petito, Ron and Jason Q at the Paragon Honda Service Center!!!Rosann C

Aida Marcela Vides

Apr 21, 2016

Our experience was perfect. Leonel Lucas really helped us in bying our first car. We are definitely coming back here and we will recommend Paragon Honda to our friends.

David Lin

Apr 21, 2016

I received a letter from Honda saying there was a recall on my car awhile back.I called the dealership, Paragon Honda, where I purchased my 2010 Honda Pilot and scheduled a time to get the recall done. I contacted them on April 18, 2016 and scheduled to do the recall on Thursday April 21, 2016 where they said it would take a day to perform the fix. They told me the recall was to fix the foul plug, tail corrosion, and bushing leak.I showed up around 8am for my appointment before speaking to the service person. I gave her my information and she checked her computer and then told me I do not any recalls for my car. She asked if I gave her the right VIN (I did) and then asked me if I wanted to do an oil change since I was there. I am confused how these people stay in business. I called them to service this specific recall, they verified my information and the recall when I made the appointment, but when I get there they have no idea what Im talking about?! Not only did they waste my time, but they had the audacity to ask me if I wanted an oil change when I was visibly upset. I will not take my car to them to get anything fixed anymore, and would recommend everyone to stay away from this dealership.

Donald

Apr 21, 2016

There were enough chairs to wait and in the morning there were bagels and donuts as well as coffee. I complain to another Honda Service in Mahasset for not having coffee (even a coffee vending machine) and forget about any donut or bagel.

Hgosar

Apr 21, 2016

This is our first car purchase and Vanessa was really helpful in walking us through the entire process. Even the finance manager helped us through the entire process. We are glad we came here.

Keith Ali

Apr 21, 2016

This was an excellent service. We are happy with our 2016 Honda. Thank you to Luis and Jocelyn

Victor Jerico Moran

Apr 21, 2016

Very good, excellent experience from the whole staff. We are extremely please and they were very professional.

David8

Apr 21, 2016

I received a letter from Honda saying there was a recall on my car awhile back.I called the dealership, Paragon Honda, where I purchased my 2010 Honda Pilot and scheduled a time to get the recall done. I contacted them on April 18, 2016 and scheduled to do the recall on Thursday April 21, 2016 where they said it would take a day to perform the fix. They told me the recall was to fix the foul plug, tail corrosion, and bushing leak.I showed up around 8am for my appointment before speaking to the service person. I gave her my information and she checked her computer and then told me I do not any recalls for my car. She asked if I gave her the right VIN (I did) and then asked me if I wanted to do an oil change since I was there. I am confused how these people stay in business. I called them to service this specific recall, they verified my information and the recall when I made the appointment, but when I get there they have no idea what Im talking about?! Not only did they waste my time, but they had the audacity to ask me if I wanted an oil change when I was visibly upset. I will not take my car to them to get anything fixed anymore, and would recommend everyone to stay away from this dealership.

Radhames Cruz

Apr 20, 2016

Very helpful and friendly . I would recommend this dealer to anybody

Maya

Apr 19, 2016

Peter Lam was professional, courteous and friendly throughout the entire experience. It was a pleasure to work with him as I felt like I was in good hands. I would highly recommend a friend to come here and I would highly recommend they seek out working with Peter.

Grehman

Apr 19, 2016

When comes to buying, leasing or financing a use or new Honda car no one can do better job a then Mike, what a experience we had with Mr. Mike who was there with his experience to achieve our goal and he did it in very pleasant way. If anyone is looking to buy, lease or finance new or used Honda car please contact Mr. Mike AdvoicatParagon Honda>>>>>>>>

Karen

Apr 18, 2016

During my move this past weekend, my movers accidentally threw away my car keys and my spare no available. Honda roadside assistance towed my car to the dealership. I requested Paragon after seeing so many high rated reviews. And the reviews were correct. Although it was a busy day, they took care of me with 1.5 hours - what they promised. Thank you!

Abdulatquonticbank

Apr 18, 2016

Mike Advic was a great resource and help in obtaining my new CRV. Very personable and dedicated. Guided me at every step. Went out of the way to respond to my queries at off work hours. Commendable for honesty and integrity. I will recommend all my family and friends to him and Paragon Honda .Mike you are the Best one

Nina Torres

Apr 17, 2016

I am happy with my 2016 Civic. Great customer service. The sales agent Willy was very pleasant and knew his product. The finanancier Gary was also outstanding. Thank you to Jocelyn. Thank you for the opportunity.

Raul Fabian Cardenas

Apr 17, 2016

The process took a long time, mostly in the finace section. Everything was ok with my salesperson Willy. I am happy with my vehicle.

Sara Torres

Apr 17, 2016

I am very happy with my 2016 CRV. Great customer service. The sales agent Willy was very pleasant and knew his product. The finanancier Gary was also outstanding. Thank you to Rosaury. Thank you for the opportunity.

Salim Choudhury

Apr 16, 2016

Very fast service, got me the car very quickly. Lucy and Jocelyn were great, excellent customer service.

Victoriano

Apr 16, 2016

Perfect service helpful, we are very happy with our vehicle

Philip

Apr 15, 2016

Service rep Denise Deas was exceptionaly helpful and expedited a problem with NYS inspection. Cannot say enough good things about her.

Rewena

Apr 15, 2016

I am very happy with our new vehicle. We worked with Edwin today and he was a great help. We would also like to Thank Jocelyn, she was very lovely.

Eva

Apr 14, 2016

Sales associate was great and very informative. Would be more than happy to recommend to my friends. Would absolutely go back in the future.

Deloris

Apr 13, 2016

your staff are very informative...they try their best to get you best deal to meet your budget....very polite and they make you feel you as you part of the family

Laura

Apr 12, 2016

all staff was courteous, friendly, knowledgeable and helpful. Everything that needed to be done was available at the dealership to complete the purchase. ie. insurance,financing, registration, trade-in, etc.

Miroslaw Rofal Paszek

Apr 12, 2016

Thank you to David Munoz and Jocelyn Vivanco. They did a great job at helping me out. I am very happy with my vehicle.

Nereida

Apr 12, 2016

The staff was professional, efficient, and cordial with the sale. Staff answered any questions and any information or instructions provided were communicated effectively. Thank you.

Rahiem

Apr 12, 2016

Once again Haitham was terrific as usual. Straight forward from beginning to end and extremely helpful afterwards. The Delivery Coordination team was wonderful as well! I left more satisfied than I have even in past years.

Natasha Berdecia

Apr 11, 2016

Christian Ruiz was an amazing sales person, not only was it my first Honda, it was my first car and he made the process as easy as could be. I would recommend chris to anyone!! Thank you!

Cynthia Brown

Apr 10, 2016

This is our 3rd time purchasing a vehicle at Paragon Honda Moe was an excellent salesperson. Thank you!

Eufracia Rosario

Apr 10, 2016

Everything went great today! I am very happy with my 2016 Honda CRV ! Thank you Eliezer and Jocelyn

Nereida Baez

Apr 10, 2016

Paragon Honda Staff are very nice, couteous, professional and efficient! Thank you!

DG

Apr 9, 2016

Had a great experience! Everyone was very welcoming.

k. Hamilton

Apr 9, 2016

Everyone at Paragon was helpful and made th4e experience as stress-free as possible. They went out of their way, Particularly Allister, to ensure I got what I wanted and that I was very satisfied with my purchase. I appreciate their transparency and the way they conduct business. Thank you to Denise for being friendly and really helpful.

Patricia Nelson

Apr 9, 2016

Th customer service was great. Amanda was great. It felt like family here.

BerrySmithHarris

Apr 6, 2016

Went to the dealer back in December to see about trading in my Corolla for a Civic. Met a guy named David Hazin. David was super professional, persona able and just all around down to earth which made him really easy to work with. I was loving the car from that first test drive, unfortunately I just wasn't ready yet to take that leap yet. Fast forward to march and I go back hoping for the best. Not only did David remember my name (which I thought was cool), but he went ABOVE and beyond to make everything work out for me. Needless to say, the 2nd time around, I bought the Civic. Later that day I noticed there was a little knick on the bumper and issue with the trunk. David and his sales manager Rob set an appointment to have it taken care that next week, and I couldn't be happier with the way they handled it...If you want somebody who's going to make you feel comfortable with buying a vehicle and actually follow through with the things he said he will do, David is that man

Nakedb

Apr 5, 2016

He was honest professional and his customer service, personal demeanor and interaction during my time spent at paragon Honda was impeccable. I will definitely recommend others to purchase at paragon Honda in wood side NY and to ask for Jorge.

El PP

Apr 4, 2016

I went to Paragon Honda to buy a certified 2015 Honda Accord which was advertised for $17839. I called and confirmed the car is there and I am ready to get it as I was already approve by my bank. The next day before I got there, re-check the car online and they already raised the price to $18500. Finally arrived, they told me a bunch of crap and added up to 2000 more ending up a final price $20835. After 3 hours of waiting to see the car so I can sign papers, they told to come back tomorrow they cannot find my bank. The next day, the price online was raise again to $19850 (Same car that I want to buy). As I was on the deal, I don't mind cause we agreed on a price. Arrived at the dealership and talked to the salesman Sivaraj Rajagopal which was really easy talking and friendly made me wait as he has to talked to the manager about the deal so we can close it; met the manager (sitting at the front entrance desk on your left, I guess Sayed Abu), he told me the car has no paper I can't get it now or I would have to wait 3 weeks for the title then start offering me another Honda with more mileage that has lot of scratches and dents. I told him, you buy what you like, I like the one I saw as there is no dents or scratches with low mileage which was 3000 miles. I have been waiting over an hour for final response whether or not thy will take mu deposit to secure the car but they ignore me, this was a Friday. When go back next week, guess what, they sold the car for more money to someone else and telling me a bunch of craps, still trying to sell me other cars that I don't want. Please do not go to Paragon Honda. They will f*cked your mind, adding Honda Care for no reason, adding a $900 fees for no reason and so on.

Fred H

Apr 2, 2016

I brought my 2005 Accord in on 4/1/16 to have the Airbag recall/fix done. I had called in advance to make the appointment, expecting to simply drop the car off there, go to work, and come back in the evening to pick it up. I was quite unhappy to have to wait so long outside in a line of cars until I was eventually able to drive it inside, causing me to come in late to my job. The airbag recall was done, but there still is an intermittent issue with the airbag indicator light coming on, which I will have to call Michael Valencia (whom I dealt with when I was there) to see about getting it fixed, as it may not pass Inspection when its performed next month. I also have a 'check engine' light indicator, to which, Valencia mentioned some things regarding the catalytic converter, and a replacement cost of about $1,700. Its still unclear to me on why my car, which only has 44K miles would have any issue with 'check engine'... hopefully, there is a much simpler and less expensive solution to fixing what should be a very minor issue, such as disconnecting-reconnecting the battery to remove the indicator and then do the Inspection so that it passes. Valencia called me later to inform that the brake and power steering fluid should be changed. Although I agree that these fluids should be changed at some point, I dont consider these tasks to be very difficult or time-consuming for a Honda mechanic to do, thus, I consider having to pay close to $400 for just these two things to be quite excessive. I was told to do a throttle-body service, but I declined, as I just cant afford to pay as much as the dealer wants to charge.In conclusion, I was also upset when I went back to Paragon yesterday evening to pick up my car. Valencia already left for the day, so I went inside and waited, and waited.... I finally decided to not waste more time, and just went over to someone who was at his desk chatting on his cellphone, in order to get my work papers so I could finally pay the bill and go home. After the bill was paid, I then had my patience tested even further with a long wait to have the car driven over so that I could leave. I had to remind the lady three times to call the attendant and have him bring the car to me, sigh....Based on yesterday's experience, I dont see any reason to visit Paragon Honda again. When my Inpection is due next month, I'd rather just go to 'Pep Boys', where I can simply park the car in their lot, get to the counter within a few minutes and have the work ready to be done, and its usually not a long wait to get the car when its ready. They also send discount coupons to me on a regular basis, which is appreciated, as I am struggling financially with alot of debt, and Honda dealer prices are just too expensive for most things. (folks- how long and how hard is it to change two fluids, its not a major engine repair or anything like that! , I'm sure I have to work alot longer to earn the same almost $400, that I had to pay the dealer for the simple job).

Damien

Mar 22, 2016

I am impressed with the level of professionalism and courtesy shown to me from the employees at Paragon Honda. Sales employee, Fernando Urdininea was helpful with finding exactly the car I wanted (2016 Honda Accord Touring) and with no pressure I was comfortable with my decision. Alexis Mannino in finance went over additional packages and made sure all paperwork was thoroughly in order. Last, but not least Rosaury Delgado, the Delivery Specialist explained all the features available and answered any questions I had about the car. A courtesy call was made by her days later in regards to any other concerns or questions that I may have had.Overall, I am satisfied with the customer service I received. It was Excellent!!!And it's been a pleasure. Thank You

Babyliz

Mar 17, 2016

clara our sales person was extremely nice and very helpful. I was very specific on how I wanted my car within the budget I had in mind and he made it possible for me !! in fact I had a really great experience buying my 2016 CRV touring !! thank you

Civic Isaac 53

Mar 15, 2016

Recently I had to visit paragon motors of wood side concerning some issues with my Honda Civic. They have excellent customer service, doors open on time in the morning and customers are attended right away. Appointments were quick and convenient. Service advisor Alex gross was a true professional and courteous

bigbird10032

Mar 13, 2016

Very friendly- they had everything ready from the rental to having my car done the next day, and I asked the guy to run it thru the car wash after and he did.

Shyam Sunder Manchikanti

Mar 11, 2016

Worst Dealership experience ever, I would not recommend even my worst enemy to go to Paragon Honda.They don't give respect to customer's time, never responds promptly. Whole dealership is failure, no body is on same page. It is night mare buying car here. I just hate it.

Alex

Mar 4, 2016

My wife's good friend wanted an Odyssey and although I recommended the Toyota Sienna they were pretty adamant about the Odyssey. OK, I told them to go the the local dealer and find the trim level that fits their budget which t they did. Since I was busy I told them that I would meet them at the dealership. When I got there, they were with Carlos, salesman. At this time, all we needed to work on was price. I know that they are a business and are there to turn a profit. Profit is not a dirty word. Ok, Carlos begins the negotiations with sticker plus a $900 destination or delivery charge. That means that he is trying to sell the Odyssey at $900 over the sticker price. After looking at him like he's nuts, He removes the destination charge, but he is still asking for sticker. I understand the supply and demand thing so if the market is calling for sticker price, then that is what we will have to pay. Carlos didn't budge from that number and I told him, if that is his best offer, you will have to think about it. As we started to leave, he walked away and he murmured to himself "what a waste of time. I know this dealership sells about 400 cars a month due to its prime location but just because someone sits down with you doesn't guarantee a sale. Anyway we were going to go to one more Honda dealer to see if that was true market pricing. After Carlos little comment, we decided that Paragon will not be getting our business. We ended up getting the Odyssey somewhere else with a 28,000 sales price plus taxes and registration. I know for a fact that the dealer we bought it from still made over $2,000 profit as there was a $1,000 incentive from Honda on that 2016 Odyssey LX. That is $2,300 difference than what Carlos gave us.

Ingrid

Mar 2, 2016

Michael our sales person was extremely nice and very helpful. We were very specific on how we wanted our car within the budget we had in mind and he made it possible for us. Very happy about that. We are very happy with the car and the whole experience. Micheal took the time with us to explain everything and get us the car we were there for. Angel was also very knowledgeable and facilitated our purchasing. Overall, great team and great experience.

siron816

Mar 1, 2016

I was completely amazed at how well this staff helped me with financing and service for I was not expecting this kind of service from any one at all. I will definitely recommend them to anyone who asks about a Honda car

Tanya252

Feb 29, 2016

The welcoming atmosphere and excellent customer service received from Moe and Md in sales, and Jason in service department. Loved the fact that you serve the customers lunch and dessert. This is my 4th car, 2 were from dealerships and I've never had that experience. Would recommend some improvement in the buying process as far as the 2 keys for vehicle and that all recalls are done before delivering the car. Had to bring car back twice after purchasing 2 days prior to get the 2nd key made and now it has to go back again for a previous vibration recall. These 2 things should have been done before making them available for purchase and definitely before delivering the car to the buyer. As a customer no matter how great their overall experience was the inconvenience of having to bring car back for a 3rd time days after purchasing is frustrating.

Jusstar18

Feb 29, 2016

Adul & Erwin were very awesome! I told them how much I was looking to keep my monthly payments around and they showed me a few options. I brought a certified used 2014 Civic Ex and I am in love! Couldn't have asked for a better car buying experience. I highly recommend Paragon Honda ??

CynthiaF

Feb 29, 2016

Was so pleased with Paragon came back next day to buy another car! Again great customer service. By far the best dealer I've ever dealt with. This is the third car I purchase thru Paragon and never had an issue.

CynthiaF

Feb 28, 2016

Staff is very friendly and knowledgable! Worked with Sultan...made the deal work and no pressure in buying. Very pleased with Paragon Honda and their staff.

Agnes

Feb 27, 2016

Great dealer,Best service center we've ever dealt with.Amazing people,professional and helpful.I would like to give my extreme appreciation to Anthony! for the past 11 years of great treatment. I recommend the dealer and the service 100%.

Stretch

Feb 25, 2016

From the moment I walked in I felt unrushed and at ease speaking to my salesperson. Outstanding customer service I will recommend to all my friends

yankees1

Feb 23, 2016

I recently purchased a Honda Accord from Paragon. From the start I was treated quickly and professionally. Most importantly, They Listened to what my needs were financially . They worked with me on a price I could afford. The Honda Brand speaks for itself and Paragon met that plateau and made me feel reassured I made the right decision going to them. Both Monica R. and Mike A. knew their details and Mike A. made me feel comfortable making my decision .

Mperales125

Feb 23, 2016

I want to state that Amanda Destephano is an amazing sales women, she has great customer service, sweet and a great asset for the company.

Fran

Feb 21, 2016

I brought my car in for an oil change today and It was the quickest service visit that i've ever had. They have a very nice waiting area and great customer service, especially Anthony and Jason. I will definately come back the next time that I need my car serviced.

dwms

Feb 20, 2016

Both Mike and Sultan were friendly and knowledgeable. No pressure to buy, just a relaxed atmosphere. I would recommend this dealer to anyone in the market for a used Honda.

Khushbuben Panchasara

Feb 15, 2016

We had a very good experience with Paragon Honda. The sales person, Sultan is very friendly and honest. He listened to my needs and exposed me to vehicles that would meet those needs. The best thing about my experience is that he didn't pressure me to make a decision immediately. He has a great personality and made this buying experience enjoyable.

amen

Feb 14, 2016

On my last visit for Service I really had a very unpleasant experience. I was recommended too many unnecessary jobs to be done to the car. This is unethical !!! Nowadays, in order to maintain business in this competitive world, you need to create some sort of "trust" with your clients, otherwise, the voice of your clientele will be heard openly at sites like this one!! The best advertisement for any business with the "Word of your Customers", and without customer...you can't run the business. I ended up spending a lot of money that it was not required. I will NOT come back again!! I was helped by Denise.

Saurav

Feb 10, 2016

I was looking for a perticular Honda Accord and when I went to dealership (all the way from NJ) they said it has a lien and will be lifted in 10 days. I waited. In 5 days I got a call from Jennifer saying the lien is all clean so I again went there and this time 'Sayyed' told me that the Lien is still there. After 5 more days I was again called by Mike that the lien was lifted so I went the next day (all the way from NJ) and this time at the dealership Sultan told me that the lien was not lifted by the credit union. Why do you call me without checking the facts? After 4 days I get a call from Jennifer saying the lien was clean. Just one day ago I lost my first cousin and I told Jennifer that I will come after 7 days and if they can hold it. But after 7 days when I called they have sold the vehicle. I wouldnt have been mad if they wouldnt have called me 3 times only to tell me that the lien is not clear.I waited for 15 days for them and they couldnt wait for 7 days (and that too for an honest reason). These guys seriously lack conscience and are extremely unprofessional. They all should feel so low but they wont because they dont have souls

andydr79

Feb 9, 2016

On November 22, 2015 my niece went with her husband to Paragon Honda and they bought a 2011 Honda CRV for $16,400. The next day my nice started calling me to ask for my advise. She went on to tell me that Mr. Alan D. Gensler the finance manager had called her and told her to return to Paragon Honda to sign the contract again because he forgot to add the road side hazard insurance. I told her to show me the paperwork on the sale and for my surprise Mr. Alan D. Gensler had done the same scam he did to my mother in law back in June of 2010. Mr. Alan D. Gensler had told my niece that she qualified for a 11% interest rate and that if she bought the honda care, key replacement, low jack, road hazard, etc (totaling $4,647 dollars= over $6k after the end of the loan with interest), that he could lower her interest rate to 8%. The exact same lie he told my mother in law back then. He said that my niece would be paying $455 a month with the 11% rate which is more like 18.1% paying that amount per month. Mr. Alan D. Gensler then told her if she bought the extra warranties and packages that he would be able to lower her interest rate to 8%. I told my nice to go back to Paragon Honda and demand to speak to the Manager and have all the extras removed from her bill that it was a scam and that Mr. Alan D. Gensler had done this to my mother in law before. I told her it was all a scam to go back. She went back with her husband and when they got there Mr. Alan D. Gensler kept telling them that they can pay $455 a month with no warranty, or pay $437 a month if they add the extras. He went on to say the same thing he told me and my mother in law, that by adding the Honda Care warranty that Honda would rather have her pay less in the interest rate so she "can afford to get the Honda Care Package" and maintenance of her car. I kept calling her while she was at Paragon Honda and kept telling her to demand that all she wanted was the vehicle and no extras. She kept telling me that Mr. Alan D. Gensler kept insisting in keeping all the extra warranties and not remove them. I told her to ask for the manager Mike Adovic and put him on the phone for me so I can speak to him and have the same conversation we had back in June of 2010. At that time my nice told me that Mr. Alan D. Gensler was in another office talking to the manager then came back and told her "alright, we are going to keep the 8% interest rate and your monthly payments will be $338." The fact that it keeps happening goes to show that this is common practice at Paragon Honda. Had my nice told me she was planning to go to Paragon Honda, I would had told her not to go there for the very same reason of what happened to her when she went to this dealership.

zipfamilyatgmail.com

Feb 8, 2016

I have been to Paragon Honda over 20 times ever since I purchased my Honda in 2007. They always are very helpful in explaining what needs to be done and I trust their assessments. They are always willing to help you out and are very customer service focused.

hmejia

Feb 7, 2016

Came in for regular check up and service was friendly and helpful, when I came in was addressed promptly. my service needs were handled well.

Carlos292

Feb 7, 2016

It was my second visit to paragon service, and it was great as the first. They are really nice and explain the answers to your question. I recommend to been cared by Jason Quaies. Jason knows what he is doing and will help with any concern that you might have.

Pete61

Feb 6, 2016

I was able to drop my car off and leave . They called once my car was done , they were kinda busy ( like always ) , but it was ready when promised , so I was able to plan my day . Great job, thanks

Ventura214

Feb 6, 2016

Any time I've been to this center, everyone has always been friendly and caring. They always take care of any questions, concerns or issues with my car. I usually wait for Jason Q cause he is the best. Will continue to go to this service center for as long as I have a Honda.

Cpavia28

Feb 5, 2016

I brought my car into service for an oil change on Tuesday at 5:00 jason told me it would be no more than an hour at 5:45 car was done fast and excellent customer service.

Dfhzcnc

Feb 5, 2016

Got a axis problem that my accord can't move at all. Mike helped me with the whole process and provided me with a courtesy car as well, I am really happy with their service, and my car fixed in two weeks.

ecabral944

Feb 4, 2016

Always fast and quality service, my vehicle was done when Jose said it was going to be complete. I trust the advice of the service team when it comes to making decisions on the recomended rapairs

James516

Feb 3, 2016

Went in to buy a honda civic. I hadn't eye on a honda civic base package. Ariel was rude incompetent and tried to force me to buy a premium package which I didn't want. I have a dog I don't want leather. He kept pushing a car on the lot that had leather and told me the car I want would take a while to get. I told him I can wait no worries. Very rude and pushy saleman. They have lost my business.

blanca3

Feb 1, 2016

I usually don't write reviews. .but Denise went beyond what was expected.....I was stuck and she went out of her way to help me on her day off!!!!! Even though it took a long time for the tow truck to come and then another two hours to fix the car....I am happy that someone was willing to help me...I didn't know what to do or who to call....THANK YOU!

Derekbarnes106

Jan 28, 2016

Mike Adovic is a human genius. Go to Paragon Honda and he will work miracles for you! Sultan Haseq wont be a bad idea to work with either. He also works miracles for you. Shun Rodriguez is a number 1 hitter along with Adrian Martinez hes the undercover master! Before you go car shopping, make sure make your way to Paragon Honda first.

Squi

Jan 28, 2016

I purchased a Honda Pilot from paragon Honda in woodside NY. The car was listed as certified but they said it was not. When I arrived at the dealer the car was not ready to be picked up. As I wondered where the car was I was told it was being detailed. However I found out that someone took the car out for a test drive. We sat in the dealer office for 3hours to receive plates. After the plates came as we approached the vehicle inside was filthy. TONY WHO WAS TAKING CARE OF US LIED ABOUT THE CAR BEING DETAILED. So now we had to wait another hour and a half. I left my wife to wait for the car because I had to work. THE OVERALL EXPERIENCE WAS NOT SATISFACTORY. I AM STILL UPSET BECAUSE THEY RUSHED THE DETAILING OF THE CAR AND A GOOD JOB WAS NOT DONE. I give PARAGON HONDA IN WOODSIDE QUEENS HALF A STAR...

Robertjunger

Jan 21, 2016

Everything worked out wonderful! Thank you for Eric Aragon coming out all the way to the airport and picking me up! Chris Diaz did an amazing job with our finance and Jocelyn Vivanco did an amazing job in showing features!

ps2me11

Jan 19, 2016

This review is for Paragon pre-owned department. Tony Hasan & Mike Advoic were really helpful. They kept their promise and made the purchase successful. While test drive, Tony explained all the features of the car and their policies in detail. I will definitely reccoment him.

honda0000

Jan 18, 2016

i bought certified Honda odyssey 2013 recently. This is the 2nd time I came to this dealership to buy certified car in three years coming from new jersey. Unlike many dealership in NJ, there is no hidden fee (such as documentation fee) in the process purchase. The car price is also relative cheaper than NJ. Their competitive price make the price negotiation not a drama or nightmare, which like it. I particularly like the sale person Sulton and his manager Sayed whom I bought cars twice in three years. Besides being nice and professional, the best part of them is that they do not play games.

Katkandis

Jan 18, 2016

Everything worked out great! I am very happy with all the information that I was given by William Egbuchulam, Daniel Kim and Jocelyn Vivanco. Great job!

Mario

Jan 17, 2016

Please note that when you buy/ lease a Honda and it comes with a 24 month long free oil changes ..... But you should also know that it takes 3 hours to get it done. I had a 11am appointment and left the shop at 2pm. The same exact service at any gas station would take you not more than 30 minutes. Who can wait 3 hours for a oil change???!!!!! I work 50 hours a week and have only 2 days off. I wish i could spend this time with my family not with other 30-40 people in a waiting room. If at least they would tell you on the phone so you can make arrangements to leave the car there and to pick it up when is ready. This place has no costumer service awareness. This is the last Honda i lease, just for this reason.

Anita5522

Jan 16, 2016

Great experience in the facility. Came in with my father to finance a vehicle and we are happy with everyone! Haitham, Edwin and Jocelyn Vivanco were very helpful! Definitely recommend this location!!

PARAGON IS A SCAM

Jan 14, 2016

I drove up from Pennsylvania to buy a car from this dealership. They had the best price listed online so I figured that I could not go wrong. I called up on a Friday night and they told me they would take $250 off the listing price. It was a no brainer to go up the next morning to buy the car. I had the person I spoke to on the phone text me the offer so that I wouldnt waste my time driving 3 hours. Well you wouldnt believe it... I walk in on Saturday morning and they tell me that they will not honor the $250 and they are making me pay the full sticker price. I was stuck 3 hours from home so I had to bite the bullet. Anyway, I go ahead and buy the car. It cant get much worse right? Well it did... The gas tank was empty, the windshield wipers barely worked, the car was not detailed very well, and the manager Rob and the other manager(female) with short hair treated me like I was the xxxx of the earth. The car was also missing a head rest and that took over 3 weeks to get in. They told me it took forever because of the Thanksgiving holiday. If you plan on buying a car, please save your time, money, and headaches and go somewhere else. It is worth paying a couple hundred dollars extra because they will pull the old "bait and switch"... Trust the bad reviews on this website and go somewhere else.

Floridian

Jan 12, 2016

Absolutely outstanding experience with a sales associate Mohammed and manager Mike Adovic! From the moment we made a phonecall to inquire about the car of our choice, to the moment when we arrived at the dealership, the experience was great, professional and as good as they promised it will be! Thank you Mike and the team!!! We will be back and we will recommend you to our closest friends and family!

GreenpointFritz

Jan 12, 2016

I purchased a CPO CRV in October and was very disappointed with a couple parts of my experience. When browsing at Paragon, I started up the car that I would eventually purchase and one of the dashboard lights came on. The sales associate told me that it indicated low tire pressure; he said it was caused by the cold weather and that it would turn off on its own once it was driven a bit. I took his word, but the dash light was still on after I drove it home. One of the tires looked a a little low, so I refilled it and figured it'd be fine. A week later, the low-pressure light came back on, so I took it back to Paragon to get checked. After waiting for an hour and half, they found that the tire had a slow leak caused by a nail. Since the tire had been low when it was sitting in the dealer's lot, I'd bet the nail was in the tire before I even bought it. Anyway, they told me they couldn't fix it that night and that I should bring it back first thing the next day for a quick repair.I brought it back the next morning and waited 3.5 hours to get the nail removed. A week later, the dashboard light came back on because the same tire was low again. I took it to a local mechanic and they said the tire was plugged poorly and the plug was leaking. My local mechanic not only fixed the plug, they also patched the tire (which is what should have been done by Paragon). And this is all on a CPO car that should have had a NEW tire when I bought it. Instead, I got a tire that probably had a nail in it to start, wasted over 5 hours at the dealership, and had to pay to get it correctly fixed elsewhere. On top of this, my front license plate was incorrectly mounted by the dealership. It fell off and was lost at some point during my first trip on the highway. After I bought replacement parts, it was obvious that the xxxxx in the bumper were stripped (probably from removing the old owner's plate) and the tapping screws wouldn't hold. This is something that would have taken just a little bit of care to do properly and resulted in an enormous headache on my part to get resolved. When I contacted Paragon about the process for getting it replaced, they gave me information that differed from the DMV website and offered no help in obtaining or installing a replacement license plate mount. I was also surprised with the condition of the car when I got it -- the dirty paper floor mats had been crumpled up and stuck above the sun visors and the ceiling of the vehicle was way dirty (despite having requested that it be cleaned). Overall, I was very unhappy with my experience at Paragon Honda. I certainly wouldn't recommend it to a friend or family member and will definitely be shopping at another dealership for my next car purchase. I *will* say that everyone I dealt with at Paragon was friendly, but that doesn't come close to compensating for the poor quality of the service I received.

justin2000

Jan 5, 2016

Bought a certified pre-owned Accord in early Dec. From my own research, the price they gave will be considered fair. I will comment on the car and the purchase experience/customer service.As far as the car is concerned, I'm largely satisfied with what I got. A few things though:1) I'm glad they bother to fill up the tank on the delivery (asked me to do it myself by handing me a voucher; I don't have a problem with that). The gas station I was asked to go was Citgo which is not part of Top Tier Detergent Gasoline. Honda very highly recommends it, so why does this self-proclaimed top Honda dealer in the U.S. not listen to Honda?2) They installed the number plates but put screws only in the top of the plate leaving the bottom screw-less. Two more screws won't make Paragon all the more poor.3) I didn't test-run the wipers. Turns out they don't wipe clean! The 182-point Honda inspection specifically says "Must wipe clean" for the wiper blade inspection and guess what? It was checked "Yes". I had to order new wiper blades myself and replaced them recently. Paragon can claim the wiper blades were fine when they delivered but if they deteriorate that much in less than a month, nobody would any Honda parts. I called Paragon but the customer rep just told me to replace them myself. What worries me is that if the inspector checked it yes while clearly they don't wipe clean, what else did he/she check yes w/o even checking? That would violate Honda requirement, wouldn't it? Regarding the customer service, I didn't think it was great. Maybe I haven't been to enough car dealers to appreciate Paragon more? But I saw nothing spectacular about the customer service. I'm not saying it was bad, but it was just okay and met the minimum expectation of a car dealership. 1) For some reason, I felt like the sales rep didn't want to talk to me. Maybe he was just a man of few words (which would be curious for the career). He did answer me when I asked questions, but I felt increasingly uneasy asking more questions 'cos I felt like he was getting annoyed by questions. Also, not that I was craving for coffee, but I could have used a cup while shopping.2) While I was looking at the car, I noticed the key fob had a low battery. The dashboard is showing Low Batt. I notified the sales rep and he assured it would be replaced before I came to pick it up. But it was not. And I was asked to come back another day. I didn't understand why I had to come back day for something as simple as replacing a CR2032 battery; I didn't get any explanation why either. It looks like their service department closes by 4pm and I picked up the car around 6pm. So I came back another day. I was asked to show him proof that there is indeed the Low Batt warning on the dashboard. Thank god I didn't come by subway that day. Why would I lie about this low battery thing? I didn't feel very good about being treated that way. Replaced the battery, he did, after I waited for half hour on a weekday during my office hour while a bunch of their staff were hanging around apparently not busy. Couldn't any of them be told what should be done to help a customer of Paragon? Why did it have to be this specific sales rep only? Especially when this is a fairly easy and simple thing to do.For their part, Paragon did do well with the DMV paperworks! I received all the documents in due time and they even bothered to send me a refund check for the DMV fees they collected in excess of what it actually cost them.Overall, I'm giving them a 4 stars 'cos apart from the customer service and the wiper blades which caused me annoyance, I didn't encounter definite downers at this dealership. Would I wholeheartedly recommend this? I would say do pay a visit to this dealer but not exclusively.

poor1215

Dec 31, 2015

I drove all the way down from upstate New York to Paragon dealership because they appeared to have the best prices as a result of my research in obtaining the CRV AWD LX. I regret doing so, what a waste of time. I knew exactly what cars I came to see, knewexactly hoiw much I wanted to spend and mind you, I was already approved through my credit union. The young, inexperience young man I dealt with was a joke, did not comprehend well and despite what I asked, ge did the total opposite. His co-worker observed his inexperienced behavior and they conspired to let his co-worker chime in and try to fast talk me into a sale. Then the manager found out that they let a certified buyer leave without sealing the deal. The dum manager sends me via email a purchase agreement without any signatures from buyer or seller. The credit union needed the signed purchase agreement in order to process and release the check to pay for car. I didn't even bother to respond to the manager as the instructions and paperwork needed from credit union, i sent to him, which was crystal clear and detailed. Either they couldn't read or just didn't bother to read the material, either way, it was a tragedy!

Theo1718

Dec 25, 2015

I went to buy a car. They were trying to sell me a a car that was scratched all around I told them they had to fix it for me to buy it ok. They said ok, come get the car after thanksgiving. I go to pick up the car and they told me they messed up the paperwork on the title and they gave me the same exact car less miles for the same price. When I went to see it this car was also all scratched up. That's when I started to realize these people are shady. They got a bunch of you kids who are clueless. Anyways they say ok give us a few days we'll paint the car for you. That was Dec 10 , it's Christmas Eve and I still don't have the car after I was left a voicemail from service saying by Monday12-20 I call Monday and made sure I told them this car is a gift , so they tell me Tuesday. I call Tuesday they tell me weds. And Christmas Eve and I don't got the car to give to my fiance. Between Th sales experience and service experience this is the worst place to buy a car. Stay away.

sfduchamp

Dec 23, 2015

I will never, EVER get my car serviced at Paragon Honda again. I will never buy a Honda product again because of this experience. After my car sits for three days in the service department with no word, and after no less than 12 calls to the service department, I finally am able to get a hold of my "service" representative through his supervisor, Chris. Nick tells me that my car will need a new starter clutch, the exact same repair that I had paid $2500 for less than 10,000 miles previous. When faced with this information, Nick and his department refused to stand by their work and propose to charge me full price for another new starter clutch installation. Unacceptable.Just last May, after less than 70,000 miles, my hybrid battery went "bad" (according to the engine codes) and had to be replaced to the tune of $3500. The warranty had expired less than one month prior. If I didn't agree to replace the hybrid battery (even though the car was running fine), Paragon would not pass the car for the NY State inspection. These guys have no integrity.Lastly "Brian Benstock," I'm sure you will reply with one of your boilerplate messages about how you'll do everything you can to fix this problem. Your service department has my phone number, feel free to give me a call. If you're serious about standing behind your service, you'll make this right.

Swan80

Dec 13, 2015

"I came in for a recall and was curious about myb trade in, met with Thomas Ng, one of the sales consultants, he worked with me from A to Z, and even gave me a company loaner car for me to drive to my meeting while I was waiting for my new mdx for inspection and details, really satisified with his services and he even followed up with me few days after and make sure I'm happy with the new car, really recommend Thomas to all of you guys"

Jahayra

Dec 7, 2015

When I came to Paragon Honda, I came looking for one car and even though I didn't end up with the car I came in mind with, I ended up with one better. Very comfortable payments and awesome car. Haitham is very patient and understanding and he will do anything in his power to help you and end up leaving a happy customer. I recommend Haitham as a sales person, he is the best!

Gerry

Nov 29, 2015

It's terrible experience in terms of customer service. The staff are very insensitive. Some instructions were not followed and tire caps were not returned.

Gissel1209

Nov 25, 2015

Amazing experience at Paragon Honda. Matt Adovic and Haitham Elkholi were really great in accommodating us in every way possible. I had some credit but not very long history. I've never had a car or lease before but they made it possible to leave the same day with a brand new fully loaded Honda Touring. I recommend this dealership. Thank you all again!

Thc

Nov 23, 2015

Thank you to Tonay and Shun for being kind. Both of them were very helpful, patient and knowledgable of the products. Come see them if you need outstanding customer service.

Drpharma

Nov 21, 2015

It is first time for me to buy a car in America , Haitham helped me a lot in choosing the most suitable car for me with reasnable price offered from Paragon Honda. I would recommend any friend seeking new car to meet Haitham and purchase car from Paragon. Excellent experience .

Honda lover

Nov 21, 2015

anybody who want a great car go see Lucas and sales manager Ariel we rate them 10 stars all the staff were great you will never leave the Honda family thank Jose and Liz

KeashaF89

Nov 16, 2015

My experience was the greatest. Extremely kind it was not a push over hey actually tried to work with me before making any deal. They have great team they all work together. They all work as if they were family. They all work as if they were family. Mike was excellent he helped me out. Ruisdael was extremely nice he was straight up through out the whole process. Karla was helpful with the paperwork and technology. Great team .

natalia

Nov 16, 2015

From the minute we walked into Paragon honda,we were treated with such professionalism by the staff. They are the best,thanks Mike Adovic,for make my dream came true. ...

carmenv395

Nov 16, 2015

Yo estuve en Paragon Honda fue atendida como una reina. Te hacen sentir parte de la compania. Mi amiga Monica Rodriguez , es una exelente vendedora ella se preocupa por la necesidad del. Cliente y para ella lo mas importante Mike Adovic y Shun Rodriguez trabaja duro para hacer realidad tu sueno y salgas con un gran descuento. Vamos a Paragon Honda

mmaklad

Nov 15, 2015

This is my 2nd perchase from this dealership and everything was great . The customer service is great from the sales person Zamir a sayed and specially Mike Advoic was awesome and the finance advisor Allen was straight forward to me the whole team are great. I recommend paragon Honda to anyone because the have the best deal ever

SamIam

Nov 15, 2015

My Sales Associate, Ruisdael, was very helpful and informative about Honda's product line. He definitely knows the products he's selling and has a very good customer service. He didn't make me feel forced or obligated to purchase but made me feel good on my decision once I decided on a car. I am very impress with the customer service and professionalism I experienced. Excellent, competitive pricing and the customer service is second to none. Once I've selected the car that I wanted and ready to drive it out of the lot, Shun (Delivery Specialist) sat with me in the car and took her time explaining the features of my new Honda Civic. She was very thorough, knowledgeable and very helpful. She answered all my questions and even called a few days later to follow up. You have a great team and this is why you're the #1 dealer in the world. I'm very happy with my decision and will definitely refer Paragon Honda to my family and friends. My brother and sister in-laws have purchased a few cars from Paragon Honda already and I'm definitely now a member of Paragon family for life. Thanks for helping me with my purchase and will see you with my future purchases. Keep up the good work!!! -Sam Alcotas

rodrigo

Nov 13, 2015

I recently purchased a pre-owned vehicle at Paragon Honda and my experience was excellent. Salesperson Monica, general manager Mike and everyone involved were very pleasant to deal with, very attentive, respectful and offered me a great deal. Paragon Honda and Acura websites have a list of pre-owned vehicles in their inventory with photos, technical details, etc, so I suggest you do your homework before stopping by. Take a look at the website, compare the models they offer, prices and then go to Paragon. This is the 3rd time I buy a vehicle at Paragon and for the 3rd time Mike (general manager) proved that they do plain honest business. The price on the website was the price I paid, no tricks and no hidden fees. I totally recommend Paragon!

ArleighR

Nov 12, 2015

I was very pleased with my experience at the Service Center because of the friendly and patient demeanor demonstrated by my service advisor, Denise. I felt the most comfortable I've ever felt in regard to asking all of the questions I had about my car. I received thorough and informative explanations which I appreciated very much. It's incredibly important to feel the advisor is listening to the customer, and Denise truly listened. Thank you!!!!!!

genise65

Nov 9, 2015

My experience was great. I trade it in my car with no problems. Mike Adovic the manager was a really nice and helpful person. Nelson was an excellent sales person very polite and nice. Karla my delivery coordinator was extremely nice with me and she was very knowledgeable with the technology. Thank you to every one they all make a great team.

Angiee08

Oct 10, 2015

Quick and easy. They worked with me on both my trade in and the price of the new car. The finance person was amazing. He was very clear and double checked everything for accuracy and helped me select the best options for my vehicle.

Paragon Sucks

Oct 7, 2015

We agreed on a price for an Accord EX-L 2 weeks ago, they didn't have the car in stock so we left a $1000 deposit so they could do a dealer trade. A buy order was signed for $23,716, 2 days later, we got a call that they found the car and we could pick it up. We're from Queens, currently living in Syracuse, so the earliest we were able to make it back was today. We gave them a heads up, and everything seemed to be in order. We walked in today and before we could finish the rest of the other paperwork, they had us call geico to have the car added to our insurance. I thought that was a little fishy, since that's normally one of the final steps. They hadn't even run our credit yet. As soon as the car had been added to our policy, I suppose they thought we would feel trapped and they reneged on the agreed upon price. They claimed the original price was made in error and the GM wouldn't sign off on it, even though a desk manager had done so 2 weeks ago. They wanted an extra $1200 for the car!!! They couldn't have told me this when I was still in Syracuse?? And what the heck was the deposit for?? I can't have my deposit back if I back out, but they can back out on an agreed upon price and still keep their doors open?? Is that even legal?The most frustrating thing is that they knew we were traveling from out of town specifically to pick up this vehicle. A heads up on a (very unethical) price change would've been appreciated. Although unhappy, we could've gotten our deposit back right then without having to waste a 10 hr round trip drive to hear the news.Needless to say, we walked out of there without the vehicle. I personally hope that anyone reading this would have second thoughts about ever setting foot in this dealership.

Jordan G

Sep 28, 2015

My name is Jordan. My experience began just fine. I walked in, purchased a car, and left. Shortly after that, I experienced a small problem with one of the tires. Fine, no big deal, I bring it back and they fix it. All is well with the car going forward.A year later, when looking to rotate the tires, there was a problem that I wanted to discuss with the service shop of Paragon. This is where things progress downward. The problem with Paragon Honda is not in the mechanics themselves, or the work they provide. My issue was there was no one EVER available to speak with. I left multiple messages with the call center. I was told every time I called that no one was available to talk to me, and that I could leave a message. Combining phone calls from Tuesday until Saturday, I spent (based on the total of call duration in my cell phone, 72 minutes on the phone with the call center. On one occasion, I spoke with a person in the service station. They were unable to answer any of the questions I had directly. I asked to speak with a manager, a gentleman named Alex I was informed. However, as expected, he was unable to talk to me at the time. So of course, I leave a message. That was Thursday.Saturday comes, and my wife can't wait anymore. She decides to take the car to the dealership and have them take a look. She was confronted with a number of questions as to why she didn't make an appointment. My wife explained that I had spent over an hour attempting to contact someone in the service center with no success. At this point, at least they take the car in and tell her 2-3 hours. She dropped the car prior to 11:00 a.m.By 3:30, with no call from the dealership, my wife goes back to the shop. I from here spent more time attempting to speak with SOMEONE, ANYONE who can tell me what the status is. Again, no one is available at the service station to take my call. I refuse to leave a message because by this time what would be the point? From here, I am transferred multiple times to many different lines.At this time, I get the name of the GM, Brian. This itself took 6 phone transfers to reach a mailbox. On his voicemail, he provides a cell phone number (very quickly, so fast that I had to go through the process again of transfers and holding to get to his voicemail to be ready to take down the cell number) and I leave a message. I call the Sales department. Here is one of the first bright spots. A gentleman who is new to the job as he adds, does try his very hardest to connect me with someone in the service department. Good on him, sorry for not remembering your name. A man, Rafael, I believe, again does his best to find out the status of the car. It is at this time, nearing or passing 4:00. He tells me it is ready. Very good, ok.I call Brian on his cell phone. To his credit, he does answer. At this point, all I want to do is inform him that the service his dealership provides is below expectations. I express my complaints as I listed them above. The focus Brian took was to the service provided by the mechanics themselves. This is NOT what I, at ANY point, was unhappy with. I was not pleased to spend over an hour on the phone between Tuesday and Saturday to find out if something is covered by the station or not. I did what I could to express that to him, but again his focus was on the mechanics themselves. I end the call with Brian telling me he will get in touch with Anthony, the manager of the service station.My wife calls, no managers are in the shop, go figure. She was treated rudely by all but ONE individual in the establishment. The man she dropped the car off with would not talk to her. No one would tell her that the car was ready.Shortly after, Brian calls me back. At this point he has a 1-way conversation, where he WOULD NOT stop talking to allow me to respond to him AT ANY time. He accuses me of lying about previous work done to the car. Again, his only focus appears to be on the mechanics, which is the least of any issue I had. At one point I actually told him, "You are being condescending." His response was along the lines, and this is a paraphrase, "I listened to your complaints, now you will listen to me talk." Unacceptable. I told him that I can see the attitude that is pervasive throughout the company comes straight from the top. His tone and overall nature are indicative of most of his employees. I did manage to not curse at him and hang up. *Pat on my back*Next, and this is the ONLY reason this is not 1 star, Anthony calls me. He had been trying to get me the entire time Brian was holding his one-sided "conversation" with me. This man is THE ONLY PERSON worth a damn at this place. THE ONLY PERSON who expressed sheer embarrassment on behalf of the service not provided by his shop. He even went so far as to provide my wife and I with his personal phone number, where he offered to "take care of anything we need with the car" including oil changes. A kind gesture, although unfortunately too late.

joantsmom

Sep 23, 2015

I have worked with Mike in 2013 and leased my Honda pilot. He went out of his way to accommodate me and my husband,. I recently turned in my pilot and was very upset about it. But, with the help of Mike he helped us find the perfect car that find the perfect car that fit our needs and financial situation. They are not pushy at this dealership. they want you to leave happy.. I would highly recommend this place along with mike Adovic and Monica Gonzalez to anyone looking for a car.

Mbelitsis

Sep 16, 2015

While we were unhappy about how long it took to get our new vehicle the sales manager decides to make jokes and state that maybe he is a happier person than me and my wife

HondaCRV

Sep 15, 2015

My husband and I recently bought a Honda CRV and we love it! We worked with Monica who was so sweet and knowledgeable! I would highly recommend her! Just like anything however, do your research prior to settling on the numbers. We brought it some of our numbers from TrueCar and Edmunds. After presenting them with what we found, we worked out a great (and fair!) deal.

Rickko

Sep 15, 2015

On August 11, 2015 I went to Paragon Honda looking for a 2013 Honda Accord that I had seen on the Honda website. I had read reviews about Paragon that were not too flattering. But they had the car I wanted. A white 4 door EXL-V6 and this one had 6k miles on it and I wanted it. Car is practically brand new! Barely driven. Car still has the new car smell. I took a chance and it paid off! When I walked in a tall gentleman greeted me and my wife and asked if we had an appointment. We didn't so he asked us to have a seat and said that he would get us someone who could help us. A minute later he came and introduced us to Fernando Urdininea. Fernando asked if i was looking for something in particular. I told him what i was looking for and even showed him a picture that I had downloaded from the Honda website. We took a walk, Fernando got the car and I took it for a test drive. The proverbial cream puff. Now its time to make a deal. I paid the price I saw online and I was happy. Now last week my batter symbol came up. To make a longer story shorter, I emailed Fernando who was able to set me up with an appointment on a Saturday. Took the car in and the put it on the computer and no faults came up. They gave me a new battery and off I went. When I purchased the car I did not get the Extended Warranty and after thinking about it for a while decided to go back to Paragon and get it. 7 year/100k warranty for $1700.00, practically the whole car is covered...at least we'll find out for sure if I ever have to take it in. On my way to the dealer, the batter light came on again. Told Fernando who took my car back to the Service center and it turns out that the battery that I needed was for my wife's key fob. They changed the battery on that also. Thanks to George in the Service dept. From the sale floor to the Service center Paragon came thru 110%! Thanks Fernando for taking care of a customer after the deal has been done. Most of the time you are forgotten after you have signed on the dotted line. Fernando didn't forget. If you decide to go to Paragon be sure to ask for Fernando. You will not regret it. Paragon, you gained a new customer as wifey will be shopping for a CRV very soon. Thanks Fernando, George & Paragon!!!

Michael Paul

Sep 3, 2015

Abdul Seraj the SalesManager is wonderful. I got a great deal on a 2013 Acciord Coupe. I have purchasedmany cars in the last 25 years and thiswas the best experience by far.Michael from Plainview, NY.

Ksehmbi

Aug 29, 2015

I have been customer with Paragon Honda since 2007 and twice have terrible experience. It is not the sales rep. I dealt with Mike who is sales rep. He was excellent but Finance guy is horrible. I was there for service and toll them 91 and half hour to work with on the deal. That is what I have say about the Finance person.Service people I deal with when I get service done are great and do excellent wotrk.

movingwest2015

Aug 24, 2015

Our salesperson, Miles Villada, was attentive and followed up effectively, never pressured us, but was always ready to support us and make sure we had chosen the right car. Working with his manager Abdul Seraj, who also provided great service and was very knowledgeable about implementing our third-party financing, as well as navigating DMV rules, there was never a problem getting past the speed-bumps in our somewhat complicated (credit union loan, delivery out-of-state) purchase. Highly recommend!

antrn99

Aug 23, 2015

Buyer Beware of the shifty tactic to get you in with the old bait and switch. I called dealer and spoke to manager Rob. Gave specific car I was interested in off the internet. I was told they have the car in stock and they can get the keys ready to come in. I said I was driving 2 hours to get there and please ensure that they have the exact car listed. I was told Yes buy manager. Showed up 2 hours later and was told the car I was looking for was sold 2 days prior. What a waste of time. I left Paragon Honda and WENT TO HILLSIDE HONDA and bought a New Honda Pilot. HILLSIDE HONDA IS SO MUCH BETTER AND HAS SOME MORALES. Stay away from the dog pit that paragon honda is. If you go there you will understand what I mean. SO BAD.. Take a look at YELP reviews not so good. Most say the same thing which is a good sign that its all true. They LIE to get a sale which is dog crap....

Goose1072

Aug 19, 2015

We had an Awesome sales persons that made our new vehicle a breeze to purchase, Thank you Adrian Stephens for all your help and patience with us. Love our new CRV!

viejevo1953

Aug 16, 2015

This people communicated with me and make a appointment to do a drive test wit a car two hours in advance and when you get the dealership they said the car was sold, and you spend gas, tolls and time to get there and they think with sorry solution everything I no recommend this dealer, they callm back to check whow was my experience with the dealer and I said I feel bad because they lie to me Hang off the phone, nasty customer service

Christine C.

Aug 16, 2015

Unprofessional! I recommended this dealership to my friend due to the large inventory of certified pre-owned Honda CRVs. After being shown several, we test drove one and after a price negotiation, made a $500 deposit on the car. We came back two days later to appraise trade-in and finalize the deal but interestingly enough sale could not go through since there was a lien on the car. Now it would take a week to come through but they could show us other cars.However upon checking DMV records, the title on that car was clean and when I called anonymously to check if car was available (even with a $500 deposit), I was told yes and available to be test driven.So lies all around from salesman to manager to customer rep. They obviously didn't want to go through with sale price negotiated or they practice the unscrupulous "bait and switch". Even getting deposit refunded was conducted in such a rude and discourteous manner.I should have read the reviews before going. Paragon does have a large inventory but can you trust them with what you are buying! Happy to say went on Long Island and had an amazing experience with Nardy of Smithtown. So worth the trip!Christine

ban1234

Aug 12, 2015

Both the finance manager and the sales consultant were very dishonest with us from the beginning and give us the wrong information. I went to Nissan Maxima and had a way better experience and purchase the car. Thank you Nissan Maxima!!!

Raza

Aug 10, 2015

five star for Haitham .It was Good experience every body was so nice over there. Mr shah is a good finance manager looks professional have good experience

Rebecca920

Aug 10, 2015

I was with a friend on Friday in the used car department when I witness the most terrible behavior by a manager. The manager I believe is named Mike started screaming at an employee in the showroom floor in front of customers. Such behavior is wrong and should not be tolerated by the owner of the establishment. Stay away from this man

MRahman15

Aug 8, 2015

I had a wonderful experiencing with buying my new Honda Accord at Paragon Honda. The salesman i met with was Haitham Elkholi. He knew exactly what i wanted in a new car and got me a great trade in value for my old vehicle. Thank you Haitham!

Santiago

Aug 4, 2015

If you want a great vehicle, look no further than paragon Honda. They've got a whole variety of vehicles ranging from sedans to family SUVs to suit everyone's needs. The staff is great, they are friendly and treat you like family. I want to give a shout out to Mike the manager, Steven the sells guy, David their financial manager, Karla the tech girl, and Monica the sweet one, for helping me find the right vehicle. I would definitely recomend this dealership to anyone who wants a great car, simple as that!!!

Asan and Dita Sali

Jul 31, 2015

From the minute we walked into Paragon Honda, we were treated with such professionalism by the staff. They were very patient and understanding with all of our needs and questions. They treated us like family and provided us with an exceptional quality service. Mike Adovic is a true professional. Mike was committed in ensuring that we were provided with an exceptional service and made this whole experience a very memorable one. He certainly is an asset to Honda and he went above and beyond our expectations to fulfill all of our requests. We would like acknowledge and thank our sales person Nelson Diaz for his professionalism and respect during our exciting experience. Nelson was very accommodating and at the same time he used his skills to assist us in making our decision. He followed up with all of our requests and was very committed in ensuring our satisfaction. Through this experience, we had the pleasure to meet Adtnan from the finance department who is also professional and very knowledgable in his field. With Adtnans ability and experience, he was able to persuade us by explaining and demonstrating different scenarios so that we can feel comfortable in making the financial decision.I will recommend Paragon Honda to all of my friends and family because I would like them to enjoy the great experience I had. Thank You Paragon Honda! We love our Acura!

Izmir and Amanda

Jul 28, 2015

My husband and I came to Paragon Honda and it was a wonderful experience. We purchased a Honda CRV on Saturday and I am writing this review on a Tuesday because we have been out every single day, enjoying our new car. We absolutely LOVE it and couldn't have done it without Mike Adovic. He was extremely helpful and made our choice an easy one to make. He gave us a great deal on the car and we are forever grateful. Mike and his staff made us feel welcomed and they took their time with us, which made us feel important and special. This is the first time we purchased a car and we are so happy we came to this dealership. This won't be our last time here, we will always come back here to buy the next one! Thank you so much Mr. Adovic, you are the best and so is Paragon Honda! =)

jazzlyn10

Jul 28, 2015

I HAD A GREAT EXPERIENCE WITH PARAGON HONDA. THE WHOLE STAFF IS VERY FRIENDLY AND THEY GAVE ME CONFIDENCE THAT THEY WILL DO THERE BEST TO HELP ME MEET MY STANDARDS, ESPECIALLY SALES MANAGER MIKE AND MONICA. THEY MADE ME FEEL IN GOOD HANDS. THE STAFF IS EXTREMELY PROFESSIONAL AND COURTEOUS. ITS GREAT THAT THEY PROCESSED EVERYTHING BEFORE I LEFT IN AN ORGANIZED MANNER AND I DIDNT HAVE TO GO TO MOTOR VEHICLETERRIFIC. MONICA WORKED WITH ME THROUGH EVERY STEP TO MAKE THE BUYING EXPERIENCE WORTH WHILE, SHE ASSIST ME IN GETTING SOMETHING THAT NOT ONLY ME BUT MY LITTLE FAMILY WILL LOVE. FROM THE MOMENT I GOT INTO THE DEALERSHIP UNTIL I LEFT, THEY TREATED ME WITH RESPECT AND HELP ME WITH PAPERWORK AND WITH ANY QUESTIONS OR CONCERNS I MAY HAVE WITH THE FINANCE AND WARRANTY. I HIGHLY RECOMMEND PARAGON HONDA TO ANYONE LOOKING FOR A WONDERFULLY NEW OR USED VEHICLE!!! I DROVE OFF WITH A BEAUTIFUL AND POWERFUL HONDA ACCORD 13 GREAT PRICE, LOW MILEAGE, AND IN AWSOME CONDITION. I LOVED DEALING WITH YOUR DEDICATED AND ENTHUSIASTIC TEAM. THIS PLACE IS AMAZING KEEP UP THE GOOD WORK.

rashida1234

Jul 22, 2015

This would be my 3rd purchase from this dealership and everytime gets better. The customer service here is awesome I never feel pressured I actually feel at home. I would like to especially thank Mike Adovic, Carla Bayas and Carlos Jaramilla you made this transition nice and smooth. You guys make me feel part of the family. I'll see you guys in a couple of years doesn't next purchase.??????

crv

Jul 20, 2015

This dealership is amazing. The staff is extremely professional and courteous.The manager Mike Adovic assisted us through the process making it an effortless and pleasant exoerience. David Pena, finance manger explained everything I needed to know in a clear and concise manner. I only have high praises for the staff and sales people. Amazing!

Karma

Jul 17, 2015

After talking to Alex, everything looks great, he will fix my problem next week! I explained my problem and without hesitation gave me the solution right there!Thanks again Alex!

nichelleacruz

Jul 11, 2015

service was great. worked with Mike Adovic and Monica. very content with everything. very smooth and organized process. car came freshly cleaned. im so happy with my new civic !!!

erinmpak

Jul 8, 2015

Worst place on earth to spend you hard earned money. My parents and I both financed and leased three cars and my parents referred my aunt, my moms best friend and my dads best friend and other family members and friends and Paragon Honda took complete advantage of us despite all the business we have brought to them. Regardless of good credit and bad credit everyone should be treated the same and Olivia Shin and Kae Yoon ripped us off ESPECIALLY my parents and my aunt off because of their low credit. My dad traded in our Honda Odyssey EX-L NAVI 2008 and they only gave us $5,000 for it and promised my dad a $2,000 credit towards his next vehicle when we purchased the 2008 Odyssey, and our newly purchased Odyssey 2015 EX with absolutely no options never got the credit for $2,000 and his $5,000 trade in was used towards Lo-Jack, Extended Warranty, Tire/Rim? Warranty? what is that even on a NEW car? and an unnecessary alarm system for a car that will be installed with Lo Jack? WHY do we even pay for insurance if they want my dad to purchase all these add ons for having low credit? It doesn't mean he will use the car recklessly because he has low credit but come on, seriously? that's how you treat you loyal clients who bring you business? I will forever preach how my parents and my aunt were ripped off and continue to write bad reviews about this dealership. I cannot wait until my lease is over and going to do everything in my power to make sure my parents get their fair end of the deal and write bad reviews everywhere. This only came to light when I saw the news and the newspapers about how this dealership ripped off people and pocketed hard earned money. Paragon Honda might as well get rid of all the bilingual sales people because once you go into the finance office the Korean and Chinese and other spoken languages they offer go out the door and its all in English and that where the confusion and all the "ripping off" happens. BUNCH OF RIP OFFS! I would give NEGATIVE stars if I could. I give 5 stars on friendliness, but thats MOST LIKELY because they just want your money.

Jensanchez18

Jul 7, 2015

From the second I walked inside I had the best experience. Quedwin was awesome to say the least. He worked with me every step of the way to make sure I got the car I loved. Edgar who did all the financial operations was also great. He made sure to try everything possible to get my car are a good price. And Ariel was always around to make sure we were satisfied. All in all they made my experience of leasing my first car a great one and I'm glad I chose them!

elvin007

Jul 5, 2015

amazing sales professional, made my experience the best. He helped out with everything from A-Z, he even drove the car home for me. Very well knowledgable. This was my first car and he made the experience unforgettable, If you're buying a car today or tomorrow don't buy it from anyone but him, trust me! Very intelligent knowledgeable honest professional.

SARAH RODRIGUEZ

Jul 3, 2015

I DO NOT RECOMMEN PARAGON HONDA..MY HONDA PILOT HAS A STRENGER NOISE WHEN IS ON...THEY KEEP ME THERE FOR ABOUT 3 HOURS DOING NOTHING AND DID NOT RESOLVE MY ISSUE,,,IAM SO MAD ,,JUST THE CAR 30 DAYS EGO AND HAVING PROBLEMS ALREADY..

AKT2015

Jul 2, 2015