Used Cars for Sale at Paramus Chevrolet in Paramus, NJ

David M.

Oct 10, 2016

I went to Paramus Chevrolet on Saturday with no intention of purchasing a vehicle; I ended up leaving with a 2017 Chevy Equinox. I was in the market to lease a new cross over vehicle and had planned to look at a few different brands including Chevy. My wife and I with met with Andy Solis and he took his time to show us the Equinox along with the Malibu (looked really nice in the showroom) and took us for test drives in both vehicles. Andy was patient and took the time to understand our needs and ultimately sold us a vehice. The negotiation process was very smooth and at no time did we feel pressured to make a deal. We were at the dealership well after it had closed for business so we could finalize the paperwork and at no time did we feel rushed. Thanks again to Andy and team at Paramus Chevrolet.

Duanenon Foster

Oct 2, 2016

Very nice visit. Was treated like a king. Loved it

hankj

Sep 20, 2016

I purchased a 2016 corvette from this dealer. Salesman Andrew Soltis, a corvette enthusiast, gave me a great deal on a blue Z51 corvette. Spent allot of time with me going over the features of the car. Showed me around the shop. Every one was friendly. New Corvette! I'm still smiling!

maryc

Sep 16, 2016

I purchased a new Chevy Express, and Paramus Chevrolet couldn't have been more accommodating. Bob Brooks was my salesman, he bent over backwards to locate a van to meet my specifications, he was a pleasure to deal with. Financing was amazing as well 0% for 72 months, what more could you ask for!

Monica

Sep 16, 2016

Have leased at Paramus Chevrolet since 2000. I never had any problems until this past year when I turned in my car and got into another lease in 2015. Bob Brooks was my sales person for the first time and the process went smoothly. However, months after returning my old lease I was hit with the news that I owed almost $600. Of course, I tried to contact my sales person who had been so helpful when I signed that new lease, but he couldn't care less. I chased after him for almost a month for him to tell me I must have "missed a payment somewhere along the line". Long story short, it was his mistake when he wrote the payoff amount on the car and since then that account has been delinquent on my credit report (first time ever for me!). A manager ended up helping me after Bob ignored my request for help in the matter. The account was paid by Paramus Chevy but the damage was already done to my credit. I have been fighting this since February 2016. Horrible follow up from Bob Brooks. He is very available when he needs you to sign that lease but if you encounter any problems after the fact, good luck!

RanjitVadakkan

Sep 16, 2016

I leased a Chevy Volt and the sales experience couldn't be better - right from the test drive to the no haggling negotiation to the paperwork/delivery. Bob Brooks was my sales person.

Justin Lester

Sep 15, 2016

My experience with Paramus Chevrolet was excellent as stated. My dealer Bob Brooks was absolutely helpful in showing me how to operate my new car and provided wonderful service with enthusiasm and a smile. The service at the dealership was efficient, hassle free, and everything was explained perfectly to me. I will definitely be returning and highly recommend it to people who are interested in purchasing a car from this dealership.

craigeddy111

Sep 12, 2016

I am a young adult (22) who has been in a Chevy family for over 30 years. My father has owned I'd have to say maybe 15 different Chevy vehicles over his life span alone, and I'm growing into the tradition. Over the time I've started shopping, I've went to many different dealers. Some were horrific, some okay, and some pretty good. Robert Bozzo was one of the first dealers to really treat me with a great amount of respect, and courtesy. Even though things didn't work out right now (I have to come back in a few months and finish more of my lease), Robert treated me like I was ready to buy today. I will be back in a few months to buy from Robert personally, and I'm very VERY excited for the future experience. If all goes well, my father will continue our Chevy family with this dealer (we usually have three at a time). Again, amazing dealership, excellent salesman, and I can't wait to come back on here to write a review when I purchase my vehicle with Robert.

Alina Zielinski

Sep 7, 2016

Thank you very much for all of you service. We are enjoying the car vary much.

acme17

Sep 7, 2016

Very positive overall experience. Nice people, reasonable price, exceptional service. Andrew Soltis is a very dedicated sales professional. It was a pleasure to work with Andrew.

NJ

Sep 2, 2016

I bought two cars from Paramus Chevy (2008 Malibu, and 2012 Traverse). When I had an issue with my A/C unit several months ago, and since I purchased my 2012 Traverse (Certified) I decided to go to the Paramus Chevy Service Center to deal with it. I also have a factory warranty and the extended warranty (when I bought the Traverse), but I was told I needed to pay for the service to get my A/C fixed, which was about $250. So, I dished out the money and forgot about it. I don't drive this car much but a couple months later I decided to take a week off and took a road trip with my wife and 2 kids (3 and 6 years old). The A/C messed up in the heat and I had to leave my family in the hotel and drive back to Paramus Chevy Auto so they can again fix the A/C as it wasn't working. Again I spoke with Tom McLoughin and explained to him that the car was not driven even 1,000 miles since they last 'fixed it' a couple months ago. Tom responded by telling me that if the A/C has too much pressure it will begin to leak. After getting the car checked he told me that service can't find the source of the leak and they placed a dye, so I need to come back in two weeks before my warranty expires. [Okay, so my factory warranty expires in Sept. and I was already charged over $250 for the job before, so I shouldn't have paid in the first place]. Tom then scheduled me for Monday morning, but put it in the system for Saturday (and the shop doesn't even open Saturday). I drove back to the hotel minimizing the amount of time I spent putting on the A/C so that I could make sure my kids will have A/C in the car for the rest of the vacation. This did not work as even though I didn't use the A/C much the hissing sound was back and we lost the A/C within days. It totally ruined the vacation and we ended up cutting it short and driving back at 4AM to avoid the heat. So I go a third time and I am greeted by Elisa Pfeiffer. I told Elisa the problem and she said when my warranty expires and that she needed to find out about the payment; so I left the car with Chevy Auto Service ALL DAY. When I picked up my car I was told that the factory warranty covered it and it was an Evaporator Leak which was fixed. Now, a week later, I am driving my car and hearing another hissing sound (the same exact leaking sound as before). One thing I could thank Paramus Chevy Service for is a BIG HEADACHE! I trust the person who sold me my two cars, but there is no way I could ever buy another car from Paramus Chevy because their service stinks! They can't get the job done right!

Beverly U.

Sep 1, 2016

Andrew Soltis was a wonderful dealer to work with; his patience, knowledge and understanding made the process of effortless. Bravo to all the team at Paramus Chevrolet who contributed to a positive experience. I will certainly return and recommend this dealership and Andrew to others.

Paramuschevy

Aug 24, 2016

We t to Paramus Chevy because nobody else had a better deal on a 2016 Colorado lease. Moe made sure that I was getting the price as advertised and he was very knowledgable and friendly. I decided on what I wanted and Moe got me out of there in a timely manner. Thank you!

Stephanie H.

Aug 22, 2016

Had an amazing experience purchasing/ leasing a 2017 Equinox! The sales rep was amazing and very honest! treated me and my family with care, and provided us the best price and stayed in price rage we were looking for! Very pleased with my experience! If you are lookimg to lease a vehicle ask for sales rep Mo, he was very honest, no gimmicks!!!! I will definitely recommend to my family and friends!!!! Thank you Mo!

Corrado

Aug 20, 2016

I'm a new customer but I'm already loving this dealership! Andy Soltis, the salesman who took care of me, has been absolutely patient for hours while I was making up my mind and helped me finding the perfect car for my needs. He took me for two test drives and went well above and beyond what you would expect, finding the car that I wanted at another dealer (it was the last one in the whole region!). He then worked with the other dealer to get the car here for me in just a few days.Robert, the finance manager, was efficient and very clear in going through all the papers (I love their electronic documentation system, no stacks of paper to sign!) and got me the lease I needed for the price I wanted to pay.Their commitment did not stop after I left with the car! I had a small issue only a couple of days after the sale and I had to go back to service the car: not only Norman Recarte (the Service manager) fixed the problem in less than one hour (while I was able to work in their business lounge), but I did not have to pay anything at all!This is indeed exceptional service! I will surely recommend this dealer to anyone I know!

joe c

Aug 16, 2016

I used to bring my 2500 hd silverado to paramus for service because I only had one tech work on it. My wife took the truck in for service and ask for my tech. The service sales guy said ok . They sold me a throttle plate service. My truck is a diesel no throttle plate!!!!!! My wife dont know and she said ok do it. When I got home and she told me I call my tech who is my friend, He told me that he did not work on my truck . He was off that day. THE SERVICE GUY DID NOT TELL ME THE TRUTH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!And ripped me off!!!!!I And the fron-end was not lube!!!! I call chevy and told them what happen. Joe C

BOB

Aug 10, 2016

I had an excellent experience with my sales rep Andy Soltius. He was very helpful and in formative and professional. Andy is the best sales rep.

Mlauria

Aug 10, 2016

Looked at a few local dealerships in New York while I was interested in purchasing a 2016 Chevy Colorado. We left those dealerships feeling disappointed, we found Paramus Chevrolet and it was absolutely worth the drive. The staff was friendly, honest , knowledgeable and easy to work with. we didn't feel intimidated or as if we were being pushed in one direction or the other as we did with our local dealerships. Would definitely recommend Paramus Chevrolet to our family and friends

Aweim11

Aug 9, 2016

Andy was very helpful in making sure our family got the right Suburban. He took time to get to know us and cater the perfect truck for us.

Krista

Jul 27, 2016

I was completely satisfied with my recent purchase at Paramus Chevrolet. From the moment I walked in and was greeted til the time I left with my new vehicle I was very pleased. Mustafa Karbouj was very knowledgeable in showing me in the options that would meet my needs and helping me decide between a lease and financing. I will highly recommend this dealership to my friends and family.

Dave

Jul 26, 2016

Minimal sales pressure. The salesman took the time to make us comfortable with the sale.

Gregdrose

Jul 23, 2016

Paul was very helpful and knowledgable about the trucks he sells. It was a very easy purchase, I visited the dealership Thursday night and called Paul on Friday when I decided to take the Truck. All paperwork was handled online Friday and I picked up the truck Saturday morning.Paul spent a lot of time with me when I picked the truck up explaining all the details and how everything works in truck.

TinaB78

Jul 17, 2016

My experience with Paramus Chevrolet was perfect! The salesman was friendly and understanding. I was explained the process as I went through the process and was given a great deal! I highly recommend this car dealership.

MonikaL

Jul 16, 2016

My experience at chevrolet was nothing but great. I came in with the intention to get a chevrolet Trax and Roman made sure that I got a good price and offered a great customer service experience. Highly recommended to anyone. I will definitely be bringing my friends and family members to Roman at Paramus Chevrolet.

Guardgirl0719

Jul 15, 2016

I went into Paramus Chevrolet on Wednesday to look at the 2016 Trax. Roman approached me and was very polite and patient with me. He found me the car I wanted, took me for a test drive, and I fell in love with the car. He was great with getting all the paperwork done in a timely manner and even made use of the time we had while waiting to go into the finance office. He also worked hard to get us a really great price on the vehicle. Roman provided the BEST sales experience I've ever had - I would highly recommend him to my family, friends, and even strangers! I will absolutely be back to see him once my lease is up on the Trax!

shannon

Jul 15, 2016

Finally after 2 months of looking I found the car I wanted at Paramus Chevy. The manager and sales man were very nice and moved the transaction along quickly and smoothly.

Jay

Jul 8, 2016

Salesman, Lenny Clark, made my wife and I feel right at home. This was a straight forward, no hassle sale that was quick and easy. I will recommend Paramus Chevrolet to all my friends and family and have them ask for Lenny Clark.

Bill Jodzio

Jul 5, 2016

Always get preferential treatment,whether service or purchase of my vehicle.Sales and service always puts the customer first.

Kelly

Jul 3, 2016

Bob Brooks was very helpful and did everything he could to get us the best car and the best deal! This is the second car I have purchased from Bob and will definitely be back for a third! Thanks Bob!

AnthonyHalko

Jul 1, 2016

Was having an issue with my radio. Spoke to the service manager Jack and he was very helpful and understand, and was very willing to work with me.

Jersey Girl

Jun 29, 2016

My husband is looking for a customized conversion van. He was told both online and via telephone that Paramus Chevrolet had one in stock. Charmaine sent photos of a van she said was in stock as of Saturday night (they are closed Sunday) and so we drove 20 miles on Monday to see it. When we arrived a salesman approached us about our interest but no van available. Guess what.....when Charmaine appeared it was now magically gone. She said it was sold. When I asked "when was it sold" silence fell. If one is looking for a standard type of car a bate and switch could work but this idiot Charmaine and her sidekick Jeff (who she said to ask for if she was not available) wanted to get us in the door. These are dopes that give car sales people bad name. We also plan to report them to the van company that customizes the Chevy Express and places them with dealerships. Obviously they won't be happy that these two were trying to sell us something else. So, a big waste of time and gas!

Dinajmx

Jun 27, 2016

I got recommended this dealership by my friend Ivonne Flores (bdc rep) and she helped make the process easy and best of all exciting! Lennie Clark was outstanding, will refer Lennie and Paramus Chevrolet to everyone who is looking for a car! Also a big thank you to Martin and Rob Davidson for making buying a car fun, fast, and easy! Love my new car.

LindsayC

Jun 18, 2016

Bill Mann was a great dealer to work with. He sourced a specific car for me, got me the price I needed even when it was asking a lot, and also personally delivered a spare key to me that I accidentally left at the dealership. He was friendly and helpful throughout. I would definitely use him again.

GatesC

Jun 17, 2016

Normally I hate the process of getting a new car, not this time. Bob Brooks and the Paramus Chevrolet team was great to work with. The model we wanted was not in stock but Bob worked hard to get us in the exact vehicle we were looking for and kept me updated daily until it came in. Not only was he very knowledgable about the vehicle but a very interesting guy personally and you could tell he really cares about his customers. Everyone at the dealership was fantastic but Bob really added that personal touch.

Joe243

Jun 17, 2016

I went to lease a suburban and I had bob brooks help me: the best car experience I have had.. Bob did everything he said he would .. I would recommend bob to anyone looking for a car.

acadia16

Jun 13, 2016

Everyone at this dealer is great to work with. His name wasn't provided below but we also were assisted by Roman. I love the fact that they work for your best interest and not just to make the sale. I would highly recommend this dealer to any and everyone. They were so amazing my husband and I bought two cars (unplanned) within 4 days.

gerald le Le Donne

Jun 10, 2016

I was in the market for a new corvette. I had several color combinations on a lt3 z51 model that were of my interest. Adaria Gordon help locate the car and offered a ni haggle best price along with Jeff quintavell. I went to the dealer and completed the purchase in one day. I did my research I knew what I wanted and chevy paramus delivered on a best price offer.

Bernie517

Jun 8, 2016

Decided to check out the Chevy Colorado after years of being a Ford guy. Paramus Chevy made the experience easy and Bob Brooks was very knowledgable and professional.

cooper

Jun 8, 2016

Bob Brooks was very, very helpful to us!! He was courteous, friendly, and a pleasure to deal with! I would definitely recommend Bob Brooks and I will go back to him for my next car purchase.

screaming eagle

Jun 8, 2016

I recently purchased a 2016 Camaro SS convertible. I custom ordered the vehicle. Bob and his manager were very helpful in the process and realistic about time frames (build & delivery). Bob is extremely passionate about cars and loves people. I would highly recommend Bob...a good guy.

Chevygirl628

Jun 7, 2016

Bob at Paramus Chevy was wonderful! This was my first time buying a Chevy and he made the entire process so easy. I will definitely be returning in the future!

Mike1229

Jun 4, 2016

My sales person name is Andrew Soltid I've been buying cars since I was 18, I'm 60 now and he was by far one of the nicest sales person I've ever felt with, never felt like I was rushed , showed me how to use all the extra's in my SUV . Every sales man should take lessons from him

Winston

Jun 3, 2016

I spent a total of about 6 hours with Lennie Clark, going between two different cars. Back and forth, just not sure. He never pressured me. Gave me the pros of each, what to look for in what I really wanted. I was all set on one and then, at the 11th hour, I changed my mind. I was going to buy the Trax and ended up with a Terrain. It has become the car of my dreams! I love this car so much I park it in the extreme corners of lots and make sure no one can park near it. Every day I learn about something more it does. This was a great car buying experience and I would recommend my friends to go see Lennie if they want a car. He really went above and beyond.

Joe

Jun 1, 2016

I bought my Stingray from George Armaniaco two years ago. I see him when I have scheduled service and chat with him. He is very friendly and helpful.He sales guy you want to do business with, except it doesn't seem like business! A real strait forward polite guy. I recently asked about an extended warranty in the future. He told me about. I had a specific questionand he got on the phone to inquire about it. I got my answer. Always a pleasure to stop by and see the new models and chat with George!

Neuroelf

May 31, 2016

We decided to replace our aging Chevy Suburban that we bought at Paramus Chevy 18 years ago. Sales rep Andy Soltis got us a great deal on a new Suburban LT. Although it was a holiday, he was able to prep the vehicle, and even secure financing and insurance in record time, so that we could drive it off the lot that day. Andy is an affable guy who put us at ease right away, and also quickly adapted to our own business like no nonsense style. He gets extra points for that. I highly recommend this recently modernized and upgraded dealership - you'll love the computer monitor desk in the finance office. You literally sign each screen with a stylus with no avalanche of papers being thrust at you - very impressive.

Seanmo151

May 31, 2016

They were fast and very accommodating. My salesperson Moe was awesome!! I would definitely bring my family and friends to this dealership . My wife just got her car there too!

Kathy Pappas

May 29, 2016

Wonderful, friendly people. Service is exceptional. Have used this dealer for 5 years and no problems.

Joe and MaryAnn

May 28, 2016

Lennie was an outstanding salesman who went above and beyond to make things work out for us ! I would come back to Lennie again and he was very easy to work with ! Your the best Lennie, Thank You !!

Carlo Capurso

May 23, 2016

I have purchased two Corvettes from Paramus Chevrolet - I have nothing but good things to say about the salesperson I have worked with (for both purchases) as well as the on-going service the dealership provides. Most recently I had an issue that needed to be resolved -- the dealership handled it in a professional manner.

Carlo

May 23, 2016

I recently purchased a 2016 Corvette Z06 through Paramus Chevrolet. This is the second Corvette I have purchased from the dealership. My salesman was George Armaniaco back in 2009 and he is one of the reasons I returned to Paramus Chevrolet to purchase my 2016.In addition, I always have my Corvettes serviced by the dealership and generally work with Tom McLoughlin (Service Advisor). He is another reason I keep returning to Paramus Chevrolet.On May 17, 2016 I picked up my 2016 Z06. I had a problem with one of the tires the same day. It was not the fault of the dealership however, they went above and beyond to help me and see that the issue(s) I had were fully resolved. Not only did the folks at the dealership help me out but they have assured that any future customers will not experience a similar problem with the tire warranty. Many, many thanks to George Armaniaco, Anthony Ciarlo (General Sales Manager) and to Ronald L Barna (Dealer Principal) --- Paramus Chevrolet is an upstanding and professional dealership.

2016Mary-Jo

May 22, 2016

I thought my salesman did an outstanding job with getting me a great deal on my new lease ! I would go back to him for my next lease. He went above and beyond to see that I was a satisfied customer ! Thank you Lennie C.

Peter Van Gunst

May 21, 2016

Bill Mann and Russ Monid did an outstanding job on leasing my new Equinox. They made the experience as professionals the best I could expect. I will recommend this dealership to all who want a great deal with out the back and forth routine that most dealers adhere to. It was easy. Thanks Bill and Russ.

Chevrolet

May 21, 2016

Bill Mann and Russ made my purchase so pleasurable. Everyone at Paramus Chevy was helpful . Love my new Equinox. I will return again. Will refer to all my friends and neighbors. It was actually a fun time.

Nico

May 21, 2016

Was looking to lease a car and stopped by Chevrolet to take a look. I was approached by Mostafa and was very impressed with how informative he was- he was also very personable and was not pushy at all. I did not feel pressured and appreciate how helpful and efficient he was. He was awesome and made my first leasing experience very smooth. I now have an awesome Chevy Cruze 2016 with amazing features. Thank you Moe! Highly recommended!!

Mr & Mrs. Victor Spencer

May 18, 2016

The experience was not painful at all!!! Instead I was pleasantly surprise that for the first time buying a car, or a new car for that matter, was quite enjoyable. Mr. Lennie Clark was very professional, courteous, and non-intimidating. My wife and I have decided to purchase our next vehicle from Mr. Lennie Clark when our sons are ready for their own cars; in the next year and half by God's grace...

03trblz

May 18, 2016

Giving it 1 stars only because of the real awesome help I got from the service advisor otherwise I would give it a negative star for the way vehicle was returned from the mechanic that worked on it. Vehicle went in for engine work received call telling me vehicle was ready. After receiving keys from cashier went outside started vehicle check engine light came on (vehicle was dropped off with no lights on) went back inside and told one of the service advisors that the check engine light was on and was not going to drive vehicle home with out knowing why it was on. Was told that all mechanics had gone. Home for the day. I was lucky enough to have one of the service advisors go to the back and get a scanner tool to see why the engine light was on. Turns out the mechanic did not plug in the fan clutch back in and once I gave the engine bay a look over noticed it was filthy greasy and had antifreeze all over. I stated to the advisor that I did not expect this type of service from a GM dealership and could have gone to a mom and pop mechanic to have work done but figured since it was done at a dealership that I would expect a better result. Guess I was wrong. I shouldn't have to open the hood and do my own investigating as to why the engine light was on. This is basic 101 as far as double checking your work before returning a vehicle to a customer. That and the fact that the mechanic worked or had to take off parts to get to the faulty part and did not clean anything just put the oily parts back on. A total of 2 minutes tops to clean his work would have made such a difference. Called service manager and explained situation she just stated that things like this happen and the mechanic that worked on my vehicle was one of her best guys (I would hate to see what her average mechanic does) then stated what would you want me to do. I explained that the engine was covered in oil and having his tech clean his work would have made a world of difference. She asked to bring vehicle back so mechanic can take a look to make sure everything is correct and to steam clean the engine. ( shouldn't this have been done by mechanic before returning vehicle to customer?) I returned to dealer they took vehicle in had mechanic look over his work again (smh) then I thought he was going to clean engine like service manager stated but once I received vehicle back and inspected it the mechanic just cleaned some parts with spray cleaner not steam engine like was promised. Now I have to spend more money to buy engine degreaser and something to take out oil from driveway that leaked overnight from the mess the mechanic left. I guess lesson learned find a reputable local mechanic rather than return to dealership. I will probably never go back for service or to buy a vehicle from this dealer. Certified service blah blah my butt.

john schmitt

May 15, 2016

I got to the service center a little early and was taken in at once. The check in was through and all related information was discussed.

Kathy Pappas

May 7, 2016

I was totally satisfied with service, purchase, and experience from both Lennie and Alfredo. They both made this lease purchase extremely easy since I have not leased a car before. Went home with a smile on my face. Couldn't have asked for more from these two great people on your staff at Paramus Chevrolet. Thanks again guys! Kathy Pappas

Jessica Brunston

May 3, 2016

My husband and I leased a car through Paramus Chevrolet and worked with Bob Brooks. He was great to deal with, got us the car we wanted at the payment we wanted!! He had us in and out quickly and kept my kids laughing the entire time! It was an overall great experience!

Marshall Pereira

May 2, 2016

GREAT SERVICE DEPARTMENT. VERY HAPPY WITH MY RESULTS

kimmie08

May 2, 2016

I am extremely satisfied with the professionalism of the staff at Paramus Chevrolet. I had a great experience leasing my Traverse with Bill Mann. He was professional and patient and spent a few hours with me pricing different trims and options. What I liked most was that Bill was transparent and explained all the numbers to me and answered all of my questions. The day I picked up my vehicle Bill took the time to go trough all the features with me and even helped me set up my Onstar and Bluetooth. I know that I got the best possible price for my vehicle and I would highly recommend this dealership and Bill to my friends and family!

Jsem

Apr 29, 2016

Thanks to Bob and Russ for making our purchase simple and fast!!! Easiest car buying experience out of 15+ vehicles. Definitely recommend and will return for our next car!

Michellehopkins

Apr 29, 2016

Everything from start to finish was the equivalent of hitting the "easy" button. Our "happy" car advisor, Bob, made every part of the leasing process quick and easy. I feel like all I did was laugh and sign my name and I'm driving the exact car I wanted for the price I wanted to pay. We walked out feeling like we were on the same team instead of bait in a shark tank. I would highly recommend this dealership and specifically Bob Brooks, "Your Happy Car Advisor"

pct1222

Apr 26, 2016

Bob made our car-buying experience entertaining! He made what is normally a long-drawn out boring procedure, into a fun and super quick one! Would definitely recommend going to Paramus Chevrolet and ask for Bob!

pepper91

Apr 26, 2016

I was in the market for a Chevy Volt and checked the internet to see which local dealership had the car I wanted in stock. Paramus not only had the model I wanted, but a wide range of colors and styles as well. Andy, my salesman took me on a test drive and fully explained all the features of the vehicle and answered all my questions. Within a couple hours, I was able to drive off in my new Volt. I was a terrific and stress free experience. I highly recommend Paramus Chevrolet for service and quality.

sojanzz

Apr 22, 2016

I want to write about an awesome experience with Paramus Chevrolet's online department. Tiffany Lane, is one of the best sales rep I have ever dealt with an online query. She is prompt, courteous, patient and makes sure that the queries are attended to. I felt comfortable in communicating as she was transparent with all the numbers. I would recommend anyone who is in the market to to definitely ping Tiffany and highly recommend the dealership. 10 stars!KG

Giants football

Apr 12, 2016

Lennie did an amazing job getting us into a new Chevy Equinox. Very easy to deal with. Assisted every step including assisting with getting the vehicle insured quickly late at night and spending a great deal of time with us setting the vehicle up. Best part of Paramus is their nearly "no hassle" negotiating. Truly gave of the best price. Couldn't say enough about using Paramus Chevy and Lennie.

John

Apr 10, 2016

I recently purchased a Cruze from this dealership. The experience from beginning to end was amazing. I contacted them even though I had bad credit, and they went all out to get something done. My initial contact was with Charmaine Hoilett, who responded to my online inquiry and touched base with me frequently during a very difficult time and not only communicated well, but provided comforting thoughts as well. Mostafa Karbouj spent a considerable amount of time with me going over all possible options despite knowing about my bad credit. He took my for a tour of the inventory so I could get a good idea of what was available. And what can I say about Robert Davidson, who got me a finance package that was superb! Three very professional people that helped me get the car that was at the top of my wish list. I highly recommend dealing with Paramus Chevrolet!

mattttt

Mar 28, 2016

I have been looking for a very specific vehicle for months. I was finally able to find it at Paramus Chevrolet. They were extremely patient and responsive in answering all of my questions about the vehicle. I totally love my 2016 Chevy Silverado 1500 Midnight Edition! I get looks and questions whatever I go now. Great experience. My salesman Bill Mann was great and spent a lot of time with me. The internet sales person Adaria Gordon was AWESOME! She was hugely helpful throughout the process.

Doug L

Mar 13, 2016

I had the best car buying experience in the world at Paramus Chevrolet. My salesperson Bryan A was the nicest sales person I ever worked with-He is golden, hold on to him forever. Bryan and I started talking on a Friday, I explained to him what I was looking for, and my term as to when I wanted to buy-I went on Friday, and before we even talked about anything related to purchase, Bryan took the time to listen to my needs, go over numbers with me, -since that is what I wanted to do- showed me different models of what I was interested in, and left me with the ball in my court. It was for this reason that I knew I wanted to go back on Saturday and do business with him. He took the time on Saturday to show me more models, test drive, and do more numbers. When I found the car I wanted, I also had brought my girlfriend with me. Her credit score is better than mine. Paramus Chevrolet suggested about having her as a co -signer, and the reason this was a great suggestion, was because they got me and us, a better interest rate based on her credit. That is a dealership doing a great job for the customer!! I bought a beautiful 2011 Camaro 2SS with 16k miles, Ruby Red, and a 2 year Maintenance and Service Plan. It is a beautiful car, and Paramus Chevrolet couldn't have done a better job! In addition, Russ in Finance was great, as well as Martin, Bryant's, Manager. It was the best car experience I ever had, and Paramus Chevrolet made it happen. As a Teacher and Coach in North Jersey, everyone I come across who praises my car, I am going to send them to Paramus Chevrolet!!Doug Lemberg

KenK24

Mar 7, 2016

I recently visited Paramus Chevrolet with the interest in leasing a pickup truck. Prior to visiting this dealership, I did some shopping around at local Ford, Dodge, and GMC dealerships looking for the same type of vehicle. When I arrived at Paramus Chevrolet I was bypassed by a couple of salesmen (unknown if they were busy with other duties or not), however, Mostafa Karbouj saw that I was unattended to and actively looking at vehicles on the showroom floor. He proactively approached me and inquired if I needed any help, at which time I told him of my interest in either the Silverado or the Colorado. Over the next few hours, Mostafa treated me with the upmost respect and kindness. At no point did he try to steer me towards other cheaper vehicles, which had happened at other dealerships due to my age. He also catered to all of my requests in a very professional manner and at no time during my visit did I feel rushed or taken advantage of. It was a pleasure to deal with someone who is closer in age and who I can relate better to. Mostafa was very understanding of my situation and helped me reach a price which I can afford. Overall, I am very satisfied with my experience at Paramus Chevrolet and this was due mostly in part to Mostafa Karbouj.

Ihab Sarameh

Feb 14, 2016

What an awesome customer service from Bob Brooks! This guy is the absolute best. He made our buying experience very fast and simple. I would strongly recommend him to my friends and family!

JeffQ

Feb 14, 2016

Being mindful of my spending budget, I didn't think the Volt would fall into my price range. I thought I'd have to settle for my second choice car but Bob Brooks made it work. He structured a great deal on a 2016 Chevy Volt that gave me a lot of confidence . He got me the car I really wanted at a price I'm comfortable paying. I could see he really went above and beyond to make it happen. The new Volt is "Eco-Sexy" and I'm super excited to be driving it! Thanks Bob!

gbortobe16

Feb 11, 2016

My salesman ANTHONY BUTLER (Tony) .was so helpful, knowledgeable, curious, and extremely friendly . Every question I asked he answered. I have been shopping in other dealers and have walked out. Not one greeted me or asked if I has any questions, or needed help. The people at Paramus Cheverlot were awesome. If you need a new car or used go see Tony Butler. He' amazing

Yaakov

Feb 11, 2016

Mostafa Karbouj, a great experience from beginning, very easy to work with, super professional, always held to his word, and never had to go back on what he said. That is very rare to me in the car sales industry.Paramus Chevrolet is lucky to have him

tsrzero

Feb 5, 2016

There's a good reason these guys are the highest rated people selling cars in the northern NJ area. I had an awesome experience at the Paramus Chevy dealership this past week leasing a 2016 Equinox. Robert, the salesperson whom I had the pleasure of working with, was professional, very friendly, and very efficient. I walked into the dealership in the morning having done some research into their specials. Robert showed me some sedan and SUV options that really fit my personality and budget, but the Equinox seemed to fit the bill best. He let me think about what I wanted to do and allowed me to contact family for their friends! At this point, I can tell you that many other dealers would have salespeople that just want to rush you to make a decision, however, Robert and Paramus Chevy made me feel comfortable. Robert even explained car leasing verbiage that confuse many people. I took it for a test drive and I really liked what he had to offer me. He ran my credit and he gave me some great deals! The rebates were very impressive and helped to lower the cost of the vehicle a significant amount. I was afraid that as a student with up-and-coming credit, I would be denied. But it was a real treat to have Robert walk into the room saying "You're approved!" My lease deal was totally appropriate and affordable. They threw in some amazing rebates that lowered the price of the car significantly. For an AWD vehicle during this season, I was very happy to say the least. Signing the paperwork with the financial manager followed and it too was a very quick and pleasant experience. No awkward conversations. I felt like a fool at the last place I leased a car from because they said that not buying any of the maintainance add-ons is basically the stupidest thing I could do. Robert personally gave me his number and bid me farewell in the rain! Thanks so much for everything!

arejit

Feb 4, 2016

purchased my first chevy from here. Bob Brooks was amazing. he knew everything about the car or cars in and out. the immense experience just gives you a guarantee that you are in good hands. Bob will go the extra mile for his customers.

theman1221

Feb 4, 2016

I have purchased my Corvette from Andy. 2016 brand spanking new with all the options i want. He personally went thru every option, showed me the car in and out and paid extreme detail that i was satisfied. If you are ever in Paramus Chevy, make sure you only deal with Andy.

vtac12

Feb 4, 2016

I always deal with Bob and honestly I would not have it any other way. Bob is a great Salesman and works tirelessly to get you the best deal. This having been my 9th or 10th car purchased or leased at Paramus Chevrolet says allot. You are always welcomed into the dealership and I have always had a no hassle purchase. The final agreed price is always the price when it comes to signing the papers. If you want to deal with a great and honest salesman and a no hassle dealership go to Paramus Chevrolet and ask fro Bob.

buy-a-cruze

Feb 3, 2016

I have purchased lots of cars over the years, but this 'deal' was by far the easiest. I had an idea of what the price was and Bob Brooks came in much lower. I was ready for the extra fees and charges but when it came to signing on the dotted line, there were NO EXTRA CHARGES. Bob is a man of his word. All car dealers should follow his way of doing business, I would also like to say that Paramus Chevrolet Service Dept. is a great asset too. Always fast and efficient. I was late for an appointment and they stayed late to accommodate me. So great sales and service, what else could you ask for!

Appellx5

Feb 2, 2016

I recently purchased a nice used 2011 Jeep Liberty with 51,000 miles on in. The staff at Paramus Chevy went above and beyond to make this transaction as easy as possible. Bob Brooks, made sure the car was in top running condition. Bob drove the truck to my 3rd party mechanic, and personally worked with me to meet my payment goal. I would not buy a car anywhere else!

Lisa1111

Feb 1, 2016

Thank you, Mostafa Karbouj for you impeccable service. I love my new car, and you helped make the process as seamless and effortless as possible. I will sure to recommend friends to you.

Frey

Jan 29, 2016

It's simple. Most of modern society is made up of hard working, blue collar people/families. Whether you are leasing or financing, a new car is a huge financial commitment. Having sale reps like Mr. Bozzo who understands the above makes the process less nerving and working hard to match the financial commitment clients provide is a testament to Mr. Bozzo and his understanding of today's society.

jjalou

Jan 28, 2016

good service. good people. My salesman was very helpful and he was able to to workout with me and the bank to get me approved.

Stef

Jan 28, 2016

My husband and I went into the dealership with the intention to buy our lease out, but Moe really helped make the right decision for us and got us into a new car at a great price. He was knowledgeable without being pushy, and had a great energy! We intend to stay Chevy customers and appreciate our experience being as seamless as it was today thanks to Moe and the rest of the team!

Mitch K

Jan 22, 2016

Highly recommend themGreat job ReallyMostafa helped us through this process and made it work out for us He went above and beyond what was expected from a car dealer

535havemeyer

Jan 19, 2016

Walked in on a Wednesday evening with just a few questions and came out Thursday evening riding my new 2016 Chevy Equinox. Thank you Andy for a wonderful experience. Couldn't have asked for a more friendliest and knowledgeable sales rep. I will definitely recommend you personally to any of my friends or family. Will be coming back once lease it up!

Wizzkidd

Jan 15, 2016

Mostafa Karbouj Was a great salesman ..He was upfront about all dealer costs and gave me a great price for my trade-in. He went above and beyond for facilitate my needs and gave me great follow up and service after the sale. Tony G

Harold & Kathy Smith

Jan 7, 2016

My wife and I recently purchased a 2016 Equinox. Kevin Hanley was our salesperson and I couldn't have asked for a nicer person. He answered all of our questions and went above and beyond to make our experience a pleasurable one. Walking into a dealership is not always a fun thing to do and with all the knowledge and compassion that Kevin has he helped us make our decision. My wife has never driven an SUV and was a little skeptical but he took the time to let her sit in it and drive it and answer all of her questions to make her feel beyond comfortable with her decision. Kevin is a great asset to the team at Paramus Chevrolet and we will be recommending him and this dealership to everyone. Thank you for a great, stressless experience! We love our new truck!!

AR

Jan 4, 2016

I recently leased a 2016 Equinox from Paramus Chevrolet and I couldn't be happier with my purchase. Kevin Hanley was able to answer every question I had which made it that much easier with my decision. This is my second time dealing with Kevin and I recommend him to all my friends who are looking to buy a Chevy.

Steve zirpoli

Dec 30, 2015

Kevin Hanley helped solve all my problems with kindness And compassion and skill in what he does because of his above and beyond quality as a dealer and great person I will come back here again ! And also advise family and friends to do the same! Thanks!

chevy 142

Dec 26, 2015

I recently purchased a 2016 Traverse from Paramus Chevrolet. They are a very dedicated, knowledgable, professional group of folks. I can truthfully say that this was the best experience I've had in over 40 years of new car purchases. There was no pressure applied in making my decisions. Options were offered, clearly explained, and left for me to decide. They certainly respected the value of my time.

carbuyer4809

Dec 24, 2015

A no pressure, well informed group of professionals

Chevy13

Dec 24, 2015

I just leased a Chevy Equinox last week from Paramus Chevrolet and had a great experience.BOB BROOKS was very knowledgeable and helpful. He explained what special lease programs they had available and made the leasing process quick and easy. This is the first time I had a smile throughout the complete process of a car Leasing. I would definitely recommend BOB BROOKS and this dealership to anyone looking to purchase or lease a Chevy.It was truly a great experience.Thank you Paramus Chevrolet!!!

HKM

Dec 21, 2015

We leased a 2016 Chevy Volt on Friday. It couldn't have worked out better. Thanks Bob, Russ, and Jennifer. Go see them! You won't regret it!

Kenny L.

Dec 21, 2015

I just leased a Chevy Equinox over the weekend from Paramus Cheverolet and had a great experience. Moe was very knowledgeable and helpful. He explained what special lease programs they had available and made the leasing process quick and easy. I would definitely recommend Moe and this dealership to anyone looking to purchase or lease a Chevy.

MarkyT

Dec 19, 2015

I recently purchased a new vehicle with Paramus Chevrolet. Ron, Brent, Russ and especially sales rep Kevin Hanley were excellent. Ron and his team were patient and answered all my questions and reviewed all my options with me and allowing me to finalize exactly what I wanted and to my satisfaction. Vehicle shopping is not easy today and with all the latest technology today, Brent and Kevin were able to search and eventually build to my specific needs. Thank you Paramus Chevrolet and I would defiantly recommend Paramus Chevrolet to anyone.

NJretiredfuzz

Dec 18, 2015

My son has been using this dealership for over 30 years (Malcom Konner) now Paramus Chevrolet and he has been after me to purchase a vehicle from here for a while. I finally decided to go to Paramus Chevrolet after a nightmare with Prestiege BMW in Ramsey NJ. It was the best decision I ever made !! I have purchased cars from Teterboro Chrysler, Bellavia Chevrolet and Nutley Kia but the experience I had at Paramus Chevrolet with Joe Lubnewski and his honest demeanor put me at ease. My son introduced me to Joe Lubnewski, since thats the only person he deals with, and the experience was very positive and uplifting. Joe is not like other salesmen I have dealt with in the past that pressure you and making car buying stressful. This is the first time I had a smile throughout the complete process of a car purchase. The rest of the staff was friendly and my son introduced me to Ron the owner. He was very professional and was glad I took my sons advise to finally purchase a Chevrolet from here. I would highly recomend this dealership to my friends and family. I will no longer purchase from any other dealer, my loyalty is with Paramus Chevrolet and my salesman Joe Lubnewski.

ems

Dec 17, 2015

I recently visited Paramus Chevrolet and was greeted by a Salesman named Kevin Hanely, who treated me above and beyond belief. He's extremely professional and knowledgeable of the Chevrolet line. I will be buying a car from him in the near future and I will recommend him to all my friends and family. It was truly a great experience.

Bwoods77

Dec 16, 2015

Kevin Hanley is the sales rep Who helped me and he went above and beyond what any other sales person I've ever dealt with has. He found me the perfect vehicle for what I needed and got me a great price. He's the reason that I will be back whenever I need a new car.

hockey2790

Dec 15, 2015

Kevin Hanley was a great help, when I purchased my certified pre owned vehicle. He was very knowledgable on the Chevrolet product. If and when I purchase another vehicle I will definitely go to Paramus Chevrolet and see Kevin again. I also have recommended to my friends who were looking for a vehicle to see Kevin.

MCFRC99

Dec 14, 2015

I am a repeat customer. Kevin is who i delt with in the past,and will only deal with.I have recommended him to others and they were as satisfied as me.He is top notch from start to finish. He leaves I follow.MIKE CALDERONE 2011 MALIBU LTZ 2012 CRUZE 2016 CRUZE LIMITED LT

HectorLopez

Dec 11, 2015

After a good number of years leasing cars (more than 15), I found an out of the ordinary dealership. I always knew that the salesmen were "taking me for a ride", but that changed yesterday when I got an Equinox AWD V6 in Paramus Auto Mall Chevrolet in Paramus, NJ. Nobody else was able to come close to the deal I got in Paramus Chevrolet. I always do my homework, calling, contacting several dealers and making appointments to see where to go when I'm ready to take my final move.I'm not only talking about money here. When I first called Moe, he did what few are willing to do, he took his time to go over my requests and then followed up with phone calls and texts in a very professional way. It's a pleasure to deal with people like Moe, straight and honest, pleasant and direct.Mike Falzone, the Financial Manager, is another example that somebody in Paramus Chevrolet is doing the right thing when it comes to hiring its employees. First time that I meet somebody in that position that takes time to talk about something else besides numbers and money, first time that somebody cares about being human.What an example of how a car dealership should operate.I said it before, an Extraordinary Dealership !!!(This is an honest review, where not compensation has been given or promised).

Carla

Dec 8, 2015

Lori Brady was great. She handled my issues professionally and resolved them in a timely manner. The employees in the service area are always fantastic. They address my concerns and advise me of any issues that should be addressed with my Equinox. THEY (Lori, Tom, Anne) are the main reason I travel 40+ min. to have my automotive needs taken care of. They are honest and trustworthy. In this day and age these are qualities that are not easy to find.

Ingridnyl

Dec 8, 2015

I always bring my vehicles to Paramus Chevrolet for service , not just for the scheduled oil change but for all my trucks needs. They are always very timely and if there is a issue, they do their due deligence to rectify the issue. The customer service waiting area has everything I need while I wait, from gourmet coffee like cappuccino and hot chocolate to TV or free WIFI so I can work . The staff is always helpful and always have a smile.

james

Dec 8, 2015

It was the first time I purchased a vehicle from Paramus Chevy and from now on it will be the only place I purchase vehicles. The experience was great - I felt like a part of the family! The trade-in value of my old truck was more than I thought it would be and the discount on the new truck was great. And everyone loves my new truck.

servpro

Dec 8, 2015

great prices and great service I would only buy from them they make you feel like family I have been buying my vehicles from them for years

dochartung

Dec 7, 2015

Love my TAHOE and purchasing it from Paramus Chevrolet was an excellent experience. The Sales team was very professional and Bill Mann was a pleasure. I did not have to haggle with them and they gave me the best deal I could ask for. Thank you Paramus Chevrolet!

Insmanjon

Dec 7, 2015

Dealing with Paramus Chevrolet they make the experience enjoyable from the minute you walk into the showroom. The salesman are knowledgeable and willing to work with you to make you relaxed. Highway dealership with a hometown feeling.

John (FOD)

Dec 7, 2015

Bought several business trucks and personal vehicles here. To say the experience was absolutely great is an understatement. Great people great service great pricing. No need to go anywhere else. Two thumbs up!!!

rob

Dec 7, 2015

Paramus Chevy is a great dealership.They are so nice and helpful.I would send anyone to there for help with a car.They are like a family dealership.They are greatRobert Haverty

Robgeo88

Dec 7, 2015

I have been purchasing from Paramus Chevy for over 15 years for both my business and personal. We are treated so well, I always look forward to my next purchase. They are extremely professional.

Tim (Power Supply)

Dec 7, 2015

Paramus Chevrolet has helped me with personal and business needs. I purchased a traverse for my family and a commercial express cutaway with utility body for my business. Like most people in north jersey, time is always short and challenging to complete daily tasks. It is nice to deal with professionals who never wasted my time trying to oversell needs I didn't have, instead they were knowledgeable with every question I had and got me in my new vehicle in minutes instead of hours. I have referred Paramus Chevrolet to friends and family for sales and service. Great dealership!

deeneen

Dec 2, 2015

I have bought many cars in my life; nothing has compared to the experience I had at Paramus Chevrolet yesterday. From the time I walked in, the entire staff was welcoming, knowledgeable, and most professional. And the best part...I had shopped around ALOT (yes, I'm one of those "prove it to me" buyers), and Paramus Chevrolet was the best price I found form any Chevy dealer in North Jersey. Yes, I shopped all of them and Paramus was the best I found. They also gave me more for my trade-in than anyone else. The entire facility just was rebuilt and is really clean and professional; and their Manager Anthony Ciarlo was both professional and not pushy. He answered all of my questions and was quite patient with me. I'm just really happy with my decision to buy from them, and you will as well!

new white 2

Nov 24, 2015

Our Salesman; Mostafa "Moe" was excellent. I truly feel he deserves high marks in customer satisfaction. . Since the sale of our 2016 Chevrolet Equinox 11/5/16 we have heard from him weekly checking in on the satisfaction of our new vehicle. Hope we don`t experience the run around we have had in past three years with our 2009 Chevrolet Silverado pick up, we have brought it in for servicing numerous (at least four) times for servicing of individual tire monitor sensor alerts and finally replaced monitor last week. Also promised car wash for inconvenience year ago, never an available person when inquired following paying the service bill. )

Pawel

Nov 9, 2015

Very happy, we were treated professionally and we could see that everybody who worked with us wanted to help

Nancy3030

Oct 30, 2015

My 2014 Impala had a check engine light on . It took 4 service visit to get it fix !!! very bad diagnose by tech 36 whoever that is.Every time I came back they telling me the car needs flushes!!!What are flushes? The only flush i know is the toilet!! I call GM they told me no GM car or truck need s any FLUSHES !! When I call the so service manager she told me that is how they make money. Telling people they need something fake is not good client relation ..Lory should not be in a position to deal with people Will not go there again I will buy my cars in another chevy dealer!! NancyC

Emerson Pat

Oct 21, 2015

I truly feel all members of this dealership, with whom I have ever had contact - from sales to service - have done their best to be respectful, helpful and accommodating. I have always been very satisfied with service and outcomes. I feel very comfortable and confident attending to automotive needs at Paramus Chevrolet.

Maureen Bruno

Sep 9, 2015

My experience with Paramus Chevrolet was top notch. Very satisfied with this dealership.

johnl327

Aug 30, 2015

went to trade in my car to purchase a new corvette was told a price for my trade in was $48000.00 one day, went to do make the deal and was told they would give me $5000.00 less then what I was told,the sales manager said he spoke to the sales person who denyed I was told the trade was $48000.00 and also someone else who shook my hand originly and said no problem on the agreed price also lied and told the sales manager he never gave me that price,I than went to a nother dealer in N.Y. state and they gave me the price that they agreed upon with me and so I ordered the car from them with no problemI went back to Paramus chevrolet to show the sales manager the contract with the trade in I had and he could care less,it's a shame when I tried to go nearby to purchase a new car and I had to go out of state.

John G

Aug 28, 2015

Joe Lubnewski was my sales advisor, and he was always there to answer any questions during the sales process. He was informative and a pleasure to deal with. Love my Corvette!

Courtney21

Aug 23, 2015

Paul was great. Helped me with any questions and was not pushy at all. I ended up getting a great car at an affordable budget! Highly recommend, Paul.

Heschie

Aug 18, 2015

After having dealt with a now defunct Chevy dealership for 20 years I was nervous about dealing with a new one. Paramus Chevy folks were totally professional, delivered when they said they would, and were courteous and not pushy. John Dingertopadre is an experienced, excellent saleperson and knew his product and was able to offer me a great deal. I look forward to working with Paramus Chevy and John for many years.

Deborah Schoenborn

Aug 17, 2015

John my salesman and Gloria Carlson were extremely kind and did everything to make me feel welcome and get me into my new Chevy Cruze

Happy Customer

Jul 13, 2015

Bob Brooks was a great and honest salesman and made my experience of buying a new car easy and painless. This is my 1st new car in 9 years and I am very happy with the Equinox....I will definitely be a returning customer for years to come.

Tirtha

Jul 7, 2015

I wanted to lease a Chevy Traverse and went to the dealership in May to check their vaunted low price deals. They welcomed me very professionally but that was about it. As soon as I started asking for specific details of the numbers it threw them off. I had done a very good homework about the all the numbers of leasing a car. They started giving me numbers that did not add up. The only thing they were interested in was how much I was ready to pay per month. That is the oldest trick in the leasing book. When I asked the manager Brent CoFrancesco what the money factor rate was his answer, "Gee I don't know, I haven't gotten that question in a while. Let me check for you." He never came back into the room and I dealt with only the sales guys Andrew Soltis from then on. A manager that does not know the current money factor/interest rate but is happily quoting monthly rates, come on!!!Anyway, I kid you not but Andrew left the room every time (~10 times) I asked for a number, saying he did not know and had to ask his supervisor. A salesperson who is there to smile and just put some number in front of the customer without knowing what anything means!! Anyway their final offer was approximately $50/month more than the offer I had on the table with another dealer. When I mentioned the lower offer they insulted me by saying that it was a very suspicious offer. Finally when I mentioned that their numbers were not adding up they asked me to leave, as I was occupying too much of their time and they had to attend to other customers. At that time there were 4 other sales reps standing alone without a single customer in sight.I have since gotten a great lease deal on the higher Traverse model and ended up buying it. Paramus Chevrolet is the worst dealership experience I had. I am in the process of reporting them to consumer affairs department.

Bob

Jul 3, 2015

Paramus Chevy is a top notch dealership! We had a great experience and was well taken care of.

Happy Wife, Happy Life

Jun 24, 2015

From the minute my wife and I walked into the showroom we were welcomed by our salesman, Paul Wurst. He made the leasing of our new Chevy Traverse an easy and fun experience. We are very pleased with the car and the rest of the staff at Paramus Chevrolet that helped us through the process and will highly recommend them to our friends. Also the newly renovated showroom is beautiful.

bob649

Jun 23, 2015

I was told by the sales person & the pre-owned Manager that a deposit would be refunded if the deal was cancelled. Well guess what I tried to cancel the deal and now my deposit is NOT refundable.Will never do business with them again

Vanvec

May 27, 2015

Two weeks ago I visited Paramus Chevrolet after completing a specific internet search for the color and model Camaro I was looking to purchase. Julie at the front desk was very friendly and professional when I walked in. Joe was my salesman, and he had the vehicle prepared and brought into the garage for me to view. We talked pricing and then ended up including my Corvette as a trade. Joe was very knowledgeable about both of the vehicles and we soon came to an agreement. When I returned later in the day to pick up the Camaro it had been detailed and all paperwork was ready to go. After a brief in vehicle familiarization session I fired her up and drove away a very happy man.

DREW823

May 16, 2015

I recently traded my 2004 Chevy Colorado for a 2011 Chevy Traverse at Paramus Chevy. The sales men Anthony Butler was a joy to deal with. I believe Martin the gentlemen in charge of trade-ins gave me a fare price for my truck. Gloria Carlson stayed late to get the financing done,and missed a dinner engagement because of it. It took four hours to get it done...(a little long) but overall it was a pleasant experience. I would highly recommend this dealership if your in the market for a new or used car !

Eileen

Mar 5, 2015

EVERY person there was friendly and knowledgeable! I would DEFINATELY bring friends and family there if they were looking for a car! A+!

karen

Mar 5, 2015

It was my initial experience with Adaria, and continued help and information from Bob that brought me into this dealership. After contacting many, this dealership, most specifically these people, that made the decision for me with no hesitation. I was in a difficult situation, with my time at a premium, and finite funds. These people worked with me to make it possible for me to make a new car purchase, and made accommodation for my limited time. All information with specifics was provided to me up front, both online and by phone to help me evaluate the purchase and make my decision. Other dealerships were not forthcoming, and expected me to make multiple trips to them before I could pin down specifics. This was not possible for me, which Adaria and Bob understood. When I did come in to the dealership, Bob had everything at hand and ready to finalize, with no surprises, other than my surprise at the ease with which everything was accomplished. Mr. Monid was equally efficient, and had everything ready for me upon pickup of the vehicle, which went quickly and smoothly. I will happily recommend this dealership, and most specifically Bob Brooks and Adaria to anyone I know in the market for a vehicle.

rjl3390

Mar 5, 2015

I recently purchased a New Colorado from Paramus Chevy. I had never done a factory order before so it was all new to me. My salesman Bob Brooks kept me informed and up to date. I couldn't be happier with my new truck and how I was treated by Bob and the entire staff.

JamieT

Mar 4, 2015

John Dinger went above and beyond for us. Gave us a great deal and made sure we were happy from beginning to end. Answered or returned ever call I made to him. Never made me feel like a bother. Ann Yanuzzi in service always treats us with respect and care for our concerns and questions Great over all dealer not your typical highway dealer. More like a small family owned feel

DMT

Mar 3, 2015

Always a pleasant experience. The Service Writers have always been upfront with anything that my vehicle needs and whether it's critical to have something done now or if it can wait a while.

Donnaj

Feb 14, 2015

Pleasant experience thus far. I hope continues to go well.... I look forward to purchasing my Corvette at this dealership; as soon as I am finsihed paying off my 2014 Sonic. Thank You Again.

dawns

Feb 11, 2015

I dropped my car off with Moises today for my 1pm appt for brakes. At 5:15, I called to check on it. Service is open til 7pm. I was told that Moises had already left for the day, without ever letting me know what what was up with my car. They tracked down Tom, who was able to tell me that NO ONE EVER EVEN LOOKED AT MY CAR TODAY. The sad part?The last time I had my car serviced at Paramus Chevy, the SAME THING happened. Execpt it was a Friday. So I was told my car would be taken care of on Saturday. Until it wasn't. And then, service was closed on Sunday. On Monday, I had to work with the head guy, who asked me to let Patamus Chevy earn back my trust and business. He is no longer there. Interested to see what will happen tomorrow...New head guy "TH" are you listening? I need my car back with new brakes by 11am...* I have updated my initial rating to account for TH took over and made sure that my car was done the next morning. Thanks to Tom for helping though he had nothing to do with my car. The women who work there are highly competent and if I go back I will ask for one of them :) The shuttle service is top notch.

Lasso

Feb 5, 2015

The vehicle was diagnosed, and fixed in a day. Run's great!

bjk10021

Jan 15, 2015

I recently purchased a Corvette Stingray from Paramus Chevrolet. It's certainly a great day when you buy a Corvette, but what made it even better was the salesman, Bob Brooks. He just took away all the stress that usually comes with buying a car! He was very professional but his sense of humor, knowledge, and excitement about the car just made the whole experience fantastic. If you are thinking about buying a car I strongly suggest seeing Bob Brooks, he is the Best at Paramus Chevrolet!! Thank you again Bob! Brenda Knowles

Eduardo Samaniego

Jan 8, 2015

Honest anf fast friendly helpfull no hiden lines lines i would refet friends

Joseph Veneziano

Jan 8, 2015

Everyone at the dealership did everything possible to make this purchase a pleasure. Whatever concerns I expressed were addressed.

Stevie Z

Jan 8, 2015

Its simple.... I have never bought a vehicle from Paramus Chevrolet. When I walked in and told the saleman what I wanted..He told me that They didnt have it in stock nor was he able to order it (was not taking orders for 2014 models anymore). So what did he do? With a little effort from Fred and some positive energy from Hector, They got me exactly what I wanted. The entire experience from meeting saleman to buying vehicle was perfect. I couldnt be happier. Props To Fred Lax, Hector Montero and the entire Paramus Chevrolet team.

Michelle

Jan 1, 2015

Your tech #30 is the golden boy or techs.If it was not for him .I don't know what to do.Thank-You for having such a great tech and person!!

Concetta Bianchi

Dec 31, 2014

Your dealership is a wonderful place to purchase a car and also to get it maintained. I have been recommending it to people from the day I purchased my car and I will continue to do so.

Dr. James P. Verbist

Dec 31, 2014

The service manager is always receptive to your needs and goes out of her way to be accomodating.

Anthony Marino

Dec 26, 2014

Service manager is excellent. Knows how to work on difficult issues.

David Kim

Dec 25, 2014

Never failed my expectation during past ten years every each time buying a new van.

Daniel Yurcisin

Dec 20, 2014

I came a little early, but was accommodated. Service clerk was cordial, informative and efficient .service was done quickly

Martin Laderman

Dec 20, 2014

I have had nothing but good experiences with this dealership Bob the salesman is completely courteous, professional and helps you in every aspect to buy my truck when I had to bring it in for service Ann in the service department was equally cordial and prompt in responding to all my questions I have absolutely nothing but praise for this dealership and I highly recommend considering going to them before buying any car, truck, or van

jengeli

Dec 14, 2014

Bob was top of the line salesman from beginning to end to us driving away. He was friendly and accommodating, always putting us first. Great place to do business with.

Jason S.

Dec 9, 2014

Do not do business with this dealership. I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even confirmed this afterwards with Fred, the Business Development Manager at the dealership. During my call with Fred, although he expressed disappointment that I will not be leasing another Chevy vehicle, he told me that they do lease returns Mon-Fri from 9 to 5 and that it will take 5 minutes to process. Upon arriving at the dealership this morning to return the Traverse and arranging for a ride home, I was immediately told by the General Manager that they are not a designated return location. After which I described my phone call with Fred 4 business days ago and the GM asked Fred to come to the front. Fred acknowledged the conversation and what he told me but said he has no room for the vehicle and cannot take it b/c of construction on the grounds. I asked him when the construction began and he answered "June", well before our call just 4 days ago in early December. I then turned around and showed him about 30 empty parking spaces. He said there was nothing he could do and after I thanked him for nothing he wished me a Merry Christmas. This dealership obviously only cares about new sales/leases and wants nothing to do with customer service. I assume they rejected the return out of spite only b/c I am not leasing a new vehicle with them. They are a horrible representation of Chevrolet. Stay away from this dealership, go elsewhere if you are smart.

JasonS.

Dec 9, 2014

Do not do business with this dealership. I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even confirmed this afterwards with Fred, the Business Development Manager at the dealership. During my call with Fred, although he expressed disappointment that I will not be leasing another Chevy vehicle, he told me that they do lease returns Mon-Fri from 9 to 5 and that it will take 5 minutes to process. Upon arriving at the dealership this morning to return the Traverse and arranging for a ride home, I was immediately told by the General Manager that they are not a designated return location. After which I described my phone call with Fred 4 business days ago and the GM asked Fred to come to the front. Fred acknowledged the conversation and what he told me but said he has no room for the vehicle and cannot take it b/c of construction on the grounds. I asked him when the construction began and he answered "June", well before our call just 4 days ago in early December. I then turned around and showed him about 30 empty parking spaces. He said there was nothing he could do and after I thanked him for nothing he wished me a Merry Christmas. This dealership obviously only cares about new sales/leases and wants nothing to do with customer service. I assume they rejected the return out of spite only b/c I am not leasing a new vehicle with them. They are a horrible representation of Chevrolet. Stay away from this dealership, go elsewhere if you are smart.

Volant

Dec 6, 2014

As always, the folks at Paramus Chevy do a great job. Ann in service was polite, professional and friendly. My experiences at Paramus Chevrolet from Sales to Service have been fantastic...and they have been my Chevy dealer for 14 years and I would go no where else for my next Chevrolet.

Jerome Curry

Dec 4, 2014

Wonderful experience, my sales Rep, Bob Brooks, I'm very satisfied.They greet you at the door, take time wirh, and very knowledgeable, that means that you will walk away with the CHEVY Experience!!!!Thanks Paramus Auto Mall !!!!

Robert Lipinski

Nov 29, 2014

andy solits is an exelent salesman the whole buying experience was excellent i will recomend your dealership to all family and friends

David Torebka

Nov 25, 2014

I had brought the Malibu in for an oil change and battery on November 15. All went well. After I got home and my wife took the car out, the SVC TIRE MONITOR indicator came on. I called John McGarry to see about bringing it in the following Saturday as my wife and I were using the Malibu to go out of state for the holiday. John OK'd it even though they were booked solid.When I came in the following Saturday, John was off that day, but Ann took care of me. I was in and out in a good half hour. Turned out that the monitor just needed to be reprogrammed and at no charge!Now, that's good service and how you get repeat customers - by taking care of them!

Wilbert Dixon

Nov 25, 2014

This dealership goes the extra mile to make you comfortable. Best prices in town

Melissa McEntee

Nov 24, 2014

We loved the experience of getting a new car because of Bob Brooks. He won our trust and our hearts and kept us laughing the whole time. We love our new Chevy Equinox!!! Thanks Bob!!!

Penelope Allen

Nov 23, 2014

Got appointment 1st choice. Waited and work was done quickly. Polite, friendly staff. Reasonable price. Can't think what more they could have done to please me.

Cyntia Cintron

Nov 22, 2014

I had a recall, my appointment was for 10:30 am by 11:00 am I was already on the road home. Very friendly atmosphere and professional staff.

Joseph Demarco

Nov 20, 2014

i have bought three cars here and the service is top shelf. never had a problem. sometimes it takes over a week to book an appointment, but the job is always done on time.

Barbara Bednarz

Nov 19, 2014

My car needs oil change and tire rotation. Everyone was very helpful and pleasant.

Bart Reickman

Nov 19, 2014

Everyone was exceptionally nice and helpful. Especially Russ Monid and Bill Mann.

Maria Ponzo

Nov 18, 2014

I made an appointment for an oil change, I brought my car in at my appointment time and was done within 45 minutes and out.This is the second experience with Paramus Chevrolet Service and I love it!!!!!I wouldn't go anywhere else.Those guys are GREAT, from the Service Manager to the Mechanics.GOOD JOB GUYS.

Lissette35

Nov 18, 2014

I decided to lease my vehicle at Paramus Chevrolet after receiving great service treatment. Bob Brooks is a great sales person. He is personable and will go to bat for you. The first time I saw him, I couldn't get a deal that met my needs, but an opportunity arose a few weeks later and Bob worked with me and we struck a deal. There is no pressure or second guessing yourself when Bob is your salesman. On a side note, the financial transaction was smooth and seamless with Russ.

Tara B

Nov 14, 2014

Service is always great from the people at the desk to the repairs on my car. They always keep me informed.

Aaliotta

Nov 14, 2014

Walked into paramus chevy to meet with bob brooks. After many laughs (very funny guy) bob showed me the neck breaker beauty vehicle. The reason why i say bob is the best is because he will jump through flames and run through starving lions to make you happy with the deal and vehicle. I mentioned to him that i am a veteran, nobody has shown more support and appreciation than bob. I HIGHLY recommend bob to anybody ready to purchase their next vehicle

Brian Daley

Nov 8, 2014

Went for oil change and tire rotation and waited at dealer, completed on time with no added costs

Meredith Anides

Nov 8, 2014

I was helped by Andy S, he was huge help and got us exactly what we wanted!

Meredith Anides

Nov 8, 2014

We had a great experience at Chevy and with Andy ! He was a huge help and got us exactly what we wanted and at a great price.

Peter Murray

Nov 7, 2014

They were very accommodating. Our transmission went when we were just about to leave on a road trip to Florida. They worked very hard to have the car ready for our trip.I would especially like to thank Kevin Smith, Moses Martinez and William Mann for going out of their way so we could have the car on time.

Don Swallow

Nov 6, 2014

The service staff was pleasant and helpful. Please stop using light grey type!

Juan Rivas Cosme

Nov 4, 2014

Excellent service. Definitely recommend to others.

Donald Huggett

Oct 25, 2014

I especially appreciated the help from my salesman, George, and the excellent service I received from the Service Manager.

Robert Williams

Oct 24, 2014

Great Experience. Bob Brooks is the best! Wonderful people and they were willing to help get my family into the right car.

Ronald Frost

Oct 22, 2014

Hector was my salesman and was excellent. There was no pressure and he made me feel that he truly worked out the best deal that he could on my new car. I would recommend him to anyone looking for a Chevy. The rest of the staff was very friendly and helpful as well.

djd

Oct 21, 2014

Excellent friendly staff and they always provide excellent service and communication through email and telephone. Always a pleasure to go there

rdwilliams3

Oct 21, 2014

Bob Brooks was a wonderful sales associate. He was knowledgeable about the Chevy product line, he listened to my wants and needs, and was able to get my family into the car that was right for us. He is an extreme perfectionist with acute attention to detail. He answered all my questions during and after the sale was complete. I am extremely satisfied and will recommend him to anyone looking for a car. Thanks Bob!

Edward Liccardo

Oct 17, 2014

Had an oil change and tire rotation. I like best to deal with Tom or Ann. Tom wasn't in that day but Ann got my car in and out fast. Nice people and good service.

Bob

Oct 15, 2014

John Casey the Vette specialist is great, however the service analyst didn't know much at all about Vettes. The service department needs to be cleaned up, it is old and staid and the staff don't know much about cars!

rose.hodges.589

Oct 14, 2014

Bob Brooks did an outstanding job taking care of me, and putting me into a great vehicle. He was very helpful from start to finish.

mom23gs

Oct 7, 2014

Bob at Paramus Chevy listened to what I needed in a vehicle and made sure I had ample time to explore and try out the cars. Our new car is great, the whole family loves it!

Jim Vincenti

Oct 6, 2014

The Chevy Cobalt had a recall for the key & cylinder. It was done promptly & the staff was friendly.

Barry Knispel

Oct 2, 2014

Salesman was Courteous ,Did not apply any pressure, Did not rush me and was extremely familiar with the vehicle. Explained every aspect of the handling and performance of the vehicle. Checked his data base to see if any rebates would apply. He went the extra mile to please me .

Kerry Gorman

Oct 1, 2014

We buy all our cars at Paramus Chevrolet! They are knowledgeable, helpful and pleasant to work with!

buzz20

Sep 23, 2014

If you buying or leasing ask for Joe L. He's very knowledgable, answers all your questions gives you a walk though of paramus auto mall, meet with the service team, makes you feel at ease.Very pleasant experience.

Michael Belluardo

Sep 21, 2014

the service reps know me and always have my hhr ready ,usually sooner than stated.they make me feel like I am important to them. i bought my car there from david g. and he was also a great salesman

Carla Bummara

Sep 14, 2014

The service is excellent and thorough. Staff friendly, knowledgable and professional. Appreciate the availability of aloaner car while repairs are made.

Jolene1011

Sep 10, 2014

We were just visiting to look around the cars.Bob gave us a super kindness and patience made us not to going anywhere else but coming back and sticking to Chevy. We are very happy with our decision, and very thank you to Bob.

KW

Sep 8, 2014

I'm a first time car buyer and I found everyone at the dealership to be courteous, knowledgeable, and honest. Having never purchased a car before I was afraid the dealers would be pushy or would try and hustle me out of money. However, I never once felt pushed into purchasing something I wasn't interested in buying. My consultant Jake Brecher was very nice and informative and when I picked up the car he took the time to explain all the features of the car and to show me how they all worked. I would definitely recommend this dealership to people in search of a new/used vehicle. Also, while I don't have kids myself I was surprised by the playroom near the service area. I think it's great that parents can have a place for their children to play while they're waiting for their car to be serviced. I haven't seen that at other auto service places and I feel that's a nice touch.

fosseh

Sep 8, 2014

I went into three different dealerships the day I got my Malibu. Only when I got to Paramus Chevrolet did I really feel like I was being listened to. I originally was thinking of getting a new car but my salesperson Jeff Quin recommended a low mileage used car. I hadn't thought about it but after discussing my options it did make the most sense. The financing was fast and easy and very upfront. I was so pleased that a week later my girlfriend bought a car from Jeff too! They are great to deal with and would recommend.

Rwalter714

Sep 5, 2014

Turned in my leased Malibu for a new Cruze. Bob Brooks worked with me every step of the way from pricing to options. He even found me a car in Ohio that had what I was looking for and had it transported to NJ. Bob was available to me at all times and gave out his personal cell # for days he was not at the dealership. Great experience.

Mike

Sep 3, 2014

I did plenty of research and visited 5 dealerships before purchasing my second Chevrolet Volt. Paramus Chevrolet gave me the best price by a good margin. Chris Wulf and Bob Brooks were great to deal with and made both the buying and delivery experience a pleasure.

Mark Picard

Sep 3, 2014

Great experience. Bob Brooks did his best to make sure my business was earned. I would definatly recommend Paramus Chevrolet to all my friends and family.

mikedebonis

Sep 3, 2014

I did a lot of research and visited 5 dealerships before leasing my second Chevy Volt. Paramus had the best deal by far. It was great to deal with them!

Richard L

Sep 2, 2014

I went in for service on my equinox which I purchased at this dealership As always the staff is very professional And helpful.I have recommended this dealership to people I know.

norman0628

Sep 2, 2014

Had a very good experience with Bob. Took care of everything and was fun to deal with. Had the same kind of passion for cars as I do.

Lasso

Aug 31, 2014

Very friendly staff that were also extremely knowledgable. We found a car on the web-site, so we went in, made a great deral, and drove out in about an hour, including financing! No high pressure, Chris Wulf and his staff are really terrific!

RoccoD1

Aug 31, 2014

I recently purchased a 2015 Suburban at Paramus Chevrolet from Bob Brooks. It was an absolute pleasure having Bob as my sales person. He is very knowledgeable and helpful but was never overly pushy. I am extremely happy with the car and I would highly recommend Bob to anyone who is in the market for a new car. Thanks to Bob I have a new car that I love and none of the aggravation that is often associated with buying a car.

Giovanna and Bill R.

Aug 15, 2014

My husband and I had a great experience here!! We had a very tough situation with our previous SUV that we hated and searched for 9 months trying to find a dealer who would help us get out of the vehicle we hated. My brother in law who was in a similar situation told us Paramus Chevy helped him so we went to try. After 9 months of being "No", Paramus Chevy said "YES!" They were able to get us out the SUV we hated and got us into a new 2014 Equinox and for the first time in 2 years of hating my previous SUV I can finally say I LOVE MY SUV!!!! The salesman Bob Brooks and the financial team were determined to help us and they did!!!!

eker

Aug 10, 2014

Great customer service. Service Adviser Tom McLoughlin s very professional and really cares about the customer.

laura4285

Aug 8, 2014

My other half and I were in search of a fuel efficient certified pre-owned vehicle that we could keep for a "long time". This was going to be our 3rd car for commuting. We found the vehicle online and contacted Paramus Chevy, and Bob was assigned our case. He made the entire experience from the second we walked in the door all the way through till when we "took our photo" with the car before we drove it away. We would recommend Bob to anybody we know, we live about an hour away from the dealership in NY and using Bob made the entire trip 100% worth it. He worked out the best deal for the car with us and was very upfront and honest, even threw in a few perks for the new ride. I know when we are searching for our next car we will be giving Bob a shout to find it for us! Hands down between the two of us owning multiple cars throughout our lives this was the best car buying experience yet! Thanks again Bob!!!!!! (Russ Monid in Finance was quick and got us signed and in an out quite quickly and Latoya Marks who sent us to Bob was a complete delight to work with!) Thank you Paramus Chevy!

pyrokazza

Jul 7, 2014

I overall had a great experience shopping at this dealership. They were not pushy, intimidating or bothersome. They are very open to negotiation on their used cars. They also offer after market warranties. They had accidentally overcharged me on the dealership fees, however they were honest and sent me the amount that was overcharged back without any hassle. On the purchase date the car was immaculate. I've had my Mini Cooper for 2 months now and I love it.

R. J. Montgomery

Jul 3, 2014

We had the good fortune to deal with Joe Lubnewski on the purchase of a 2014 Equinox. As always Joe was patient and informative throughout the sale process. He took the time to explain and demonstrate all the bells and whistles and to make the trade-in and sale go smoothly. This is the 5th vehicle we've purchased from Paramus Chevrolet and the 5th Chevrolet product we've purchased through Joe L.He really makes it a pleasure to purchase a vehicle through Paramus Chevrolet dealership. Thanks to Joe L. and the staff at Paramus Auto Mall.

kath220

Jul 2, 2014

I recently received a mailing from Paramus Chevrolet with some attractive offers. My salesperson, Bob Brooks, was very enthusiastic and upbeat. He was extremely helpful and did all he good to provide me with a good price and excellent purchasing experience. He was patient working with me over a number of days and answered numerous questions for me. He teamed up with another sales associate Tim who provided me with excellent service as well.

gaslan

Jun 29, 2014

I was in search of two Chevy work vans because on of my older Chevy Astro vans caught on fire and was considered a total and the other was involved in an auto accident and the insurance company considered that on a total as well. This happened within a 24 hour period.I was two vans down out of three. My third one was a 16' box truck that was hardly driven. I needed desperately to by at least one van for now. I have always had Chevy Astros for the past 20 years. Unfortunately, GM stopped producing these vans for sometime now. The Chevy Express was my next choice to purchase. I visited my local Chevy dealer, where I had purchased vans from them for the past 20 years, and I negotiated, what I thought, was the very best deal. After the purchase of the Chevy Express and using it for a few weeks, I really like the way the van handled and the extra room it has over the Chevy Astro I have been driving. It was now time to purchase my second Chevy Express van.This time I wanted to trade in my 16' box truck for the new van. I went back to the dealer where I purchased my first van. The dealer looked at my box truck and the story I heard was all negatives about the box truck and they were doing me a favor by taking off of my hands. After hearing all of the negatives, about the box truck, I wondered what an idiot I was for even purchasing this box truck in the first place. I decided to put the box truck on Craigs list to see if I can sell it for more than the dealer offered me. By the way, the dealer was going to sell me the second van for a little less than what I paid for my first one from them. They told me it was a great deal.I decided to visit another dealer, Paramus Chevy, to see what they would offer for the box truck and what the cost for a new Chevy Express would be. Let me tell you my experience with Paramus Chevy.I have purchased may vehicles in my life time from a Rolls Royce, Mercedes Benz, BMW's, Mini Cooper to Jeeps. Each time you are at a dealer, it is a truly a customer experience, whether a good, bad or an exhausting experience. Each dealer has their technique on how to convince the buy to buy. They do not want the customer to leave without the purchase of a vehicle. They know the buyer may never come back. After all, there are many dealers selling the same vehicles.This experience was completely different. Something I never experienced before and was quite surprised. I called Paramus Chevy just to fact find thinking they would be higher. In my mind, I would probably be purchasing from my other dealer where I purchased my first van. at Paramus Chevy, I explained to two sales associates Fred Lax and Bill Mann I just purchased a Chevy Express van from a another dealer and was shopping for another van. At that time, it appeared they were working together with my situation. I was fine with that.Both Fred Lax and Bill Mann never pushed for me to visit their showroom nor to drive the 16' box truck, to their dealership for their truck manager to look at it. They were willing to visit my office and have the truck manager come to see it. That made my life much easier. Bill Mann seemed to take hold of this deal. He assured me that they will do what is necessary for my business and give me the best price possible.The truck manager, visited my office along with Bill Mann. It was the first time we all met face to face. All along we were doing business over the phone. Within a few hours after looking at my box truck Bill called me with numbers. The numbers he presented to me, over the phone was very shocking to me. Not only did Paramus Chevy offer more than double on the box truck, they were at least $1,500 less than the other dealer. This truck was equipped with a rear view camera and was still $1,500 less. We closed the deal over the phone with a credit card deposit and was going to pick up the truck in a few days. Bill was willing to drop off the truck at my office and pick up the box truck, not to inconvenience me. I thanked him and told him that would not be necessary. The next part is even better.It is Friday June 26th and I bring in the box truck to Paramus Chevy. I meet with the finance department to sign the papers to finalize the sale. That went very smoothly. There was not the pushy type of "add on" of extended warranties. You can imagine what I am talking about. When that part was over, it was now time to pick up my new truck. As Bill and I entered into the truck for a quick overview of the truck, I noticed that the interior seats were vinyl, not cloth like my first truck. Bill also informed me about loaned vehicles and that they would accommodate me if the truck needs more than just an oil change. The other dealer flat out refused. Bill also told me about free oil changes for the first 2 years. He explained that every 6 months or 6,000 miles just bring in the truck for the free oil changes. WOW!!! I told bill that the other dealer did not offer any oil changes with the other van. When Bill heard this, he told me to bring in the other truck I purchased from the other dealer and he will honor the free oil changes for that truck also.In all of the years, I had never had a customer experience like this before. The other dealer of where I had purchased my truck for for the past 20 years, just lost my business. If I could, I would return the van from the other dealer and purchase another one from Paramus Chevy.A true lesson learned in a buying a vehicle.

Serenasmith

Jun 28, 2014

We live in Staten Island and could have easily purchased from our own area or Brooklyn but after googling for three days and reading entirely too much literature we decided that going to Paramus was the best option. They had the most selection, as stated on Internet, and there were these outstanding reviews about a fella named Bob Brooks. Upon arrival we were greeted immediately. Then luckily Bob approached us. He was instantly familiar in a friendly, "where do I know this guy from" kind of way. He was kind to our son, accommodating to our time frame and quick to find us the car (with all the fixings) we were looking for. We were able to test drive that day and then Bob led us in the right direction to handle all the financial end, which can certainly be a drag. Sure I wish we could have gotten the car for thousands cheaper but that's pure pipe dreaming. The 2014 Traverse 1LT we picked out is certainly to our liking. It's very attractive, almost like it's wearing a tuxedo. Bob got us the heated seats so I can drive without pain and the 20" rims so my husband could drive without hubcaps. Bob made sure my husband had delicious coffee to drink and made sure my son had a fresh bottle of water. He stayed after hours two nights in a row to make sure we had everything we needed. He found two rebates for us that helped with the cost and got us a great trade in value for our Jolopy. Bob made us very comfortable in an otherwise intimidating environment. Basically he made spending 40K a relaxed experience. I would highly recommend using Paramus Auto Mall and I would definitely recommend asking for Bob Brooks when you walk in.

nra

Jun 25, 2014

I wish all the people in the world would be as Armando #30! Tom ask him to road test with me,and could not been more pleased. He spend time listing to me and my issues.He understood. And he took care of them while I waited. Thank-You for your help. You client for life MichelleConte

Richard S.

Jun 19, 2014

Had cruise control fixed, rear break pads installed, rear brake rotor re-surfaced and air filter replaced. They also pointed out and re-moved a nail in one of the tires that I was unaware of. The service manager was courteous and professional and the price was reasonable.

Karen P

Jun 18, 2014

I test drove 2 cars from Prestige Toyota and but the sales person was so unpleasant that i ended up leaving with a car. I came here to Paramus Chevrolet and was blown away by how nice and helpful everyone was. Hector was my sales person and he could not have been any sweeter. As a female I often feel overwhelmed by this "car" environment. But I did not feel pressured or taken and i feel that everyone was genuine and honest. i even liked the finance guys. : )

lgjokaj

Jun 16, 2014

I had a great experience at this dealership. I got a great car at a fair price. My salesperson, Bob, was very helpful! He made the entire experience wonderful. I would definitely recommend the dealership, and especially my salesperson to both friends and family.

Robert H.

Jun 13, 2014

After visiting several other dealerships we stopped in at Paramus Chevrolet and met with Bob Brooks. He turned out to be an excellent salesperson. No nonsense and no pressure-- how refreshing! We said we were just shopping and would probably not be buying that day. He walked us through all the options available. He also came up with great incentives and included our trade in providing us with a great price and a great car. We decided to buy the car that day. We are very happy with our new Chevy Equinox and look forward to spending the summer on the road in our beautiful new car.

Larry

Jun 6, 2014

Was having a problem with my 2006 chevy colorodo ignition and brought it in for service.they replaced the ignition and steering column.Everyone was great and my truck is back at 100 percent .

Alex Monteleone

May 27, 2014

Joe Lubnewski was my salesman and I would recommend him to everyone.. He's. Great guy that really worked with me to get what I want.. First salesman that actually cared for the customer and did not just trying to make a sale..

tfuss

May 16, 2014

My experience with Paramus Chevy was great, I loved my sales men Bob Brooks, I would tell my friends and family, Bob knows his stuff. Chevy has great cars....

deblrussell

May 13, 2014

Bob is a terrific salesman! Not only did he get me the car I wanted, but he gave us a price that was even better then expected! Go to Paramus Chevrolet and look for Bob Brooks.

Jeffrey Laman

Apr 30, 2014

Came in late in the morning on 2 separate days and they still managed to squeeze me in and get me out in a decent amount of time. Very friendly and worked with me on the price. Couldn't ask for a better dealership.

William B

Apr 24, 2014

I have been dealing with Paramus Chevrolet for almost 15 years. Bill Mann and Tim Tarrant are like family. I would not go anywhere else.

joychristinex0

Mar 28, 2014

Bob Brooks was truly a pleasure to work with. He was very friendly, caring, and considerate during our entire process of buying a certified used Tahoe. Having had had an unpleasant experience at another Chevrolet dealer roughly 2 weeks prior, I can truly say my fiance and I were very grateful for such a great salesman. Thank you Bob!

b1zazu

Mar 25, 2014

we have been a GM for almost 15 years during those years all of our new cars came from Paramus Chevrolet. when servicing had to be done they were always honest and straight about the cost and what has to be done. Their quality of service, knowledge honesty, and caring for each and every customer is just something that is not seen anywhere these days. It's unmatched and words cannot justify how fantastic they are. I just bought my first car ever and the way everyone was so helpful with the process it was fantastic I would recommend anyone to buy from this dealership.

flyerfan33

Mar 21, 2014

Bob was fantastic! I had a great experience with him and all of the folks over at Paramus Chevrolet. Thanks for helping me out and getting me into my dream car!

MichaelSteelman

Mar 15, 2014

First off, Bob was great! the day prior to purchasing Bob and I spoke over the phone and I explained what i was looking for. He was able to call me back with in an hour with the right car for me! He found different rebates that I qualified for to give me the best discount. I went it the following day I was in and out with in 2/12 hours! Bob was a fun, caring individual that I would recommend to anyone. it is safe to say my next car purchase will be through Bob.

JVJaz

Mar 14, 2014

I had a very pleasant experience at Paramus Chevrolet from the time I ordered my new Stingray to the time I picked it up. The entire team was responsive to my needs with no gimmicks at all. I especially appreciate the job that my sales consultant, Joe Lubnewski, as he is a first rate professional that I would highly recommend. Also, the finance experience was straight-forward and honest. Kudos all the way around to the Paramus Chevrolet team. This is the first time that I purchased an American car and they performed better than the Porsche, Ferrari, Mercedes and Audi dealerships.

haughtpa

Mar 11, 2014

My wife and I went into this dealership knowing what vehicle we were looking for, the Chevy Traverse. We had already visited another dealership and had gotten a good deal, and the salesman was nice. I try to do my due diligence before making any purchases. when we met Bob, he immediately put us at ease with is humor and had us laughing until we left. During that time he also got us a deal that beat the offer we had previously gotten. The deal put me in the price range I was looking for and saw no reason to walk away or keep looking. When the vehicle we were waiting on didn't show up Bob was able to get me into another vehicle with more features for the same price tag. We had a very positive experience with Bob.

jennferm

Mar 7, 2014

Bob was such a great salesperson. It was such a hassle-free experience. He wasn't a pushy salesperson. I would recommend this dealership to my friends and family.

LOVE MY SUBURBAN

Mar 6, 2014

I HAVE PURCHASED A FEW CARS FROM PARAMUS CHEVY AND MY SALESMAN, TIM TARRANT, WAS EXCELLENT - HONEST, STRAIGHT FORWARD AND JUST A GOOD PERSON TO DEAL WITH....SERVICE OF MY VEHICLES OVER THE YEARS HAS ALSO BEEN FANTASTIC. ALWAYS DONE RIGHT THE FIRST TIME AND A GREAT VALUE.... THE PARAMUS CHEVY TEAM IS PROFESSIONAL, FRIENDLY AND COURTEOUS...I WOULDN'T GO ANYWHERE ELSE WITH MY SUBURBAN

James E. Alston, Consultant / Author

Feb 19, 2014

Paramus Chevrolet has met and exceeded my expectation in Customer Service. I am an author and expert on Customer Service. Customer Service is more important than we realize and what it does to our Psyche. The impact of exceptional service is immearsuarable!

Luis

Feb 3, 2014

I was experiencing a problem with my 2009 Aveo; the car started losing power while driving and no matter how much gas I gave it, it would not drive faster than 15-20 mph; the check engine light would come on after the loss of power and remained on. I would had to stop, shut off the car, wait a couple of minutes and start it up again, in order to regain full power (The check engine light would remain on); this started a year ago, and when I brought the car for service, they could not find the problem; they would reset some codes, the check light would go off, and the problem would go away. A year later, with the cold winter, the problem came back and with the same result; the dealer had no idea what was causing it. Finally they told me it needed $2000 worth of repairs to fix the issue; I went along with it and got it done; a week later, the car lost power again; they checked it and now they told me it needed additional $500 to fix the throtle body; I spoke with the manager and he kept insiting that the check engine light was on because a different issue was present; however, that was not the reason I got $2000 worth of repairs.. it was to fix the lost of power, which would cause the check engine light to come on... I believe the car should be fixed at no additional charge, since the problem is still present, which means that whatever was done to it did not fix it and it was probably not needed.. the manage wants me to pay for the additional repairs at a discounted price, but he does not guarantee it is going ot fix the probelm... The people at the dealer were very nice and friendly, but I don't belive they took care of my problem at all...

bc193

Jan 19, 2014

Excelllent experience at Paramus Chevrolet. The test drive was pleasant without any kind of pressure or an obsessive amount of talk about the car's features. Peter Van Gunst was very patient with us and always did his best. New vehicle purchased: 2014 Malibu. Would recommend this salesman and dealer to anyone looking for a Chevy.

cstamos

Jan 16, 2014

The promotion/offer I was given when I purchased a new 2013 Chevy Cruze in 2012 from Paramus Chevrolet is not being honored. The offer, in writing, says 1st Oil Charge Free + Every 3rd oil change free for life + 1 free oil change as well per year. I got my first oil change free with no problem. When I had brought my car in for the second oil change (which was in 2013) I was told it wasnt free, and had to push and eventually Tim Tarrant got it taken care of so that it was free, and I was told the full offer was now on my record so I wouldnt have any more issues. However, I scheduled an appointment online earlier this week for today & put a reminder about the offer and that it should be free, since I unfortunately expected there may be an issue. I also sent Tim an e-mail with the same note that I put in the online scheduler to help try to reduce the chance of an issue. I received a call from Michelle in Service who told me its not free, and eventually transferred me to Tim Tarrant again. I explained the situation and he said he would talk to them. He replied back to my e-mail Wednesday morning and told me that after he spoke to Michelle & the service manager that they both concluded that you would get every third oil change free and an additional one free per year but you do have to pay for the oil changes in between the free ones. I was also told in a follow up by Tim I have been over ridden by the service dept. they said you have to pay for the next two oil changes then the next one would be free and you can get your next one free for the year and then every 3rd oil change free for life. That is how it has to be I was told by service. That to me, makes it seem like he did agree with me how the offer should be handled, which is the impression I got when I first spoke to him on the phone (otherwise I would have thought hed tell me he didnt agree upfront and not go talk to them like he did after all, he is the one who gave & wrote the offer to us. I have attached the full e-mail exchange that I had with Tim (file titled email with tim.pdf).What makes this even worse for me, is that the added offer of the additional free oil change per year was done because we felt we were in a bait & switch situation at the time we were purchasing the car. I was looking for a car after Sandy destroyed both of ours. I had talked via e-mail, chat & phone about the specific car I wanted, options colors and pricing, and I said I was getting a ride to just come pick up the car with check in hand. Then when we got there we were told that the car had more options on it so the price was higher, even though that was already discussed. We were considering just leaving, but were in a tight spot since we needed a car. This was offered, as well as a gas card (which also never came, until recently they filled up my gas tank for me during a service appointment to compensate for it). Spending close to $30,000 on a car, to then have to do so much just to get the free oil changes I was promised, in writing, is in credibly frustrating. I brought the car in today, since it needed the oil change, and paid for it. Even got the recommended maintenance done at the same time, because Michael & Ann in the Service Department have been very nice each time I see them there, and they seem genuine.

joelopes69

Jan 5, 2014

I had shopped different dealerships and was very impressed how Chevrolet is .Amazing people who are really nice.I needed a car and could not afford a large car payment .Having my car break down i needed a car and was afraid what was i going to do .With times really tough now i could not get a expensive car and needed a car to get me to work and bring my kids to cubs scouts and soccer .So when i entered Chevrolet of Paramus Bob Brooks helped me out. He is was so nice and worked to helped me get a car.He talked to me with total understanding of where i was coming from .He made sure above and beyond to get me the car in my budget range and helped me get my car that same night .Also I want to thank the other gentlemen who work at Chevrolet who helped me .Also meeting the owner who thanked me for my business.So i just want to say thank you again Bob for helping me and making feel comfortable and get to car in my time of need.I will truly recommend Chevrolet of Paramus to friends and family .Thank you!Tarcisio Joseph Lopes

bobnjudysmurf

Dec 14, 2013

I am very happy that I picked Paramus Chevrolet for my 2014 Malibu. The entire staff was extremely nice and helpful ( was introduced to the Parts Department and the Service center). Most important was the fact that I had BOB BROOKS as my salesperson. Talk about making the whole process of getting a new car easy! Bob ( first name basis now!) is very knowledgeable and was able to answer any questions while at the same time making you feel like you have been over to his house for a BBQ for 20 years. Not at all pretentious, great sense of humor which really put me at ease. He was also very helpful in keeping this whole process under wraps because I wanted to surprise my wife with the car for her birthday/Christmas. In summary if you are reading this trying to figure out which dealer you should try...go to Paramus Chevrolet and please ask for BOB BROOKS he is A#1, very professional, and would never "steer" (ha,ha) you wrong.Bob TrestonVery Happy Owner of 2014 Malibu

tundiestamas

Nov 2, 2013

If you would like to have a great car buying experience please go to Paramus Chevrolet. Tom is very professional and has great customer service skills. This dealership knows how to take care of the customers,make things work for you. The time picking out our car was less than 1.5 hours including looking at various colors and accessories to the car. We had a 10 am appointment with Tom and he was right on time, we didn't have to wait a minute. The time we spent in his office was very pleasurable, he didn't pressure us at all, and he made sure that he addressed all our concerns.The paperwork was very quick too.I would recommend anyone wanting to by a vehicle to go visit Tom Mann.

rhbusekpe

Oct 24, 2013

Everyone performed in an excellent manner! The time with the salesman was quick and the process was enjoyable.The time picking out the car was less than 2 hours including looking at various models and colors. I could have picked up the car on that day except I needed to arrange the cancelation of my old lease. We set the delivery time for 3 business days later and everyone was on time for the delivery.The delivery of the car took less than 1 hour. All of the paperwork was ready and I just needed to sign the forms which took about 10 minutes. The remainder of the time was spent with the salesman (Bob Brooks) going over the features of the car.All in all, the buying experience at Paramus Chevrolet was great!

kenty4652

Oct 19, 2013

Was an excellent experience,lot more than the first one i had 7 years ago.Bob is very helpful,i really appreciate he served me. No complaint,i am very satisfied and i recommend this dealership to all friends and family.They know how to take care of the customers,make things work for you.A special thanks to Mike Fierro the finance Manager. Believe when you get in there you're not gonna leave without the car you want. Thank you Bob.

aaacentral

Oct 17, 2013

Came to lease a new Volt. Staff were terrific in arranging a buy-out of my old lease and arranging a new one. Got it all done this morning!

vacations

Oct 11, 2013

7/24/2013 Brought leased car in for a leaking water pump. I was told I needed new front and rear brakes for 500.00. They told me that they were unsafe and I needed to replace them immediately. When they asked me if they made any noise - I said no. Lease was up in one month. Went to get a second opinion - was told I had 2, 000 to 3 ,000 miles left on the brakes. When I turned it in on 8/26/2013 I had only put 90 miles on it.8/26/2013 Car was turned into Paramus Chevrolet one month prior to lease termination. At that time I was informed that there was a lease cancellation fee of 395.00 which I was never informed of and I would get a bill 6 to 8 weeks after I turned it in. 9/3/2013 I talked to Bobby at US Bank (the financier) to check to make sure no additional charges would be made and he said it was paid in full and no further funds would be withdrawn.10/7/2013 I checked my bank account and another payment was withdrawn on 10/1 of the amount of 613.26. I called US Bank and spoke with Clarissa and she said that they could issue me a cashiers check which would take 10 days or I could go to my bank and they should be able to refund the money. I did go to my bank and it would it take 10 days to file for a refund and she did not know how long it would take to get the money back. I returned home and talked to US Bank and I was transferred to Mr. Wilson who informed me there was NO RECORD OF MY CAR BEING RETURNED TO PARAMUS CHEVROLET. When I talked to Paramus Chevrolet they said they would check to see if the keys were there. I also talked with someone before Mr. Wilson and she informed me that payments had not been stopped but she would stop them. I called Paramus Chevrolet and he asked who was my salesman for my new car I was purchasing. I told him I would NEVER do business with a Chevrolet dealership again. I have leased Cheveys since 1990. Mr. Wilson also informed me the refund would be returned minus the 395.00 lease cancellation fee as well as any other charges. The car was inspected by a representative of US Bank and I was informed that there was nothing wrong with it. US Bank stole my money out of my account. I am a single mother and I live month to month on my paycheck. This is more than an inconvenience. It effects all of my bills and my ability to pay for the necessitates of life.US Bank said it was a mistake.

josieod

Oct 3, 2013

Everyone I dealt with at this dealership was very friendly and helpful. No hard-ball tactics and Paul and Tim went out of their was to find me the car I wanted in my choice of color.

tpalagano

Sep 27, 2013

Our experience couldn't have been easier or more pleasant. Our sales rep was funny, smart and honest. He knew the answer to every one of our questions and was super patient with us. Left feeling great about the price, the service and the car we bought. Ask for Bob!! He's the best rep I've dealt with.

meadow2345

Sep 20, 2013

Bob was awesome! He listened to what I wanted and needed and didn't make me feel pressured at all! I would recommend anyone wanting to by a vehicle to go visit him!

sassinoro

Sep 18, 2013

My wife and I have bought three cars from Bill and he has been nothing but above board, helpful, and very thorough. Any issues that have come up, he addresses them through to completion. I plan on buying my next car from him and the one after that.

angieroxas

Sep 5, 2013

We highly recommend working with Bob Brooks at Paramus Chevrolet. You cant help but like a guy who doesn't take himself too seriously and has a positive outlook on life. His zany personality is infectious and before long youll find yourself laughing along with him. But all fun aside, he does take his job seriously and he did everything he could to make sure we were satisfied with our purchase. Buying a car can be a painful experience but Bob and the entire staff at Paramus Chevrolet made it enjoyable. We will definitely go back to Bob and Paramus Chevrolet in the future.

salbrigati

Sep 5, 2013

All expectations were met and Customer Service was excellent, specifically Omar. He went above and beyond to make our car buying experience pleasant and enjoyable.

peterherrmann

Aug 31, 2013

I would recommend anyone to Paramus Chevrolet. My salesperson (Bob Brooks) had excellent customer service skills along with product knowledge. He made my experience there great. I would recommend seeing him to purchase or lease a vehicle. In addition, the front desk receptionist was welcoming and friendly. I leased a Chevrolet Cruz which I am very pleased with the car and price.

Billschevy

Aug 30, 2013

I was treated with respect throughout my entire visit in purchasing my new Equinox. Bob Brooks was outstanding in his approach to providing information in a friendly way. He was not pushy or dismissive. Rather, I felt extremely comfortable that he was trying his best to help me to purchase my vehicle. I appreciate his honesty and service

GerardoRojas

Aug 28, 2013

Went into the dealer to compare prices on different models, Bob found me the perfect match with an excellent price. I wanted a blue ray metallic with black interior and manual transmission 2014 Camaro. Even though they didn't have the exact model in stock, he located my car and had it brought in within a couple of days. The service was excellent, I am completely satisfied with my purchase. I highly recommend Paramus Chevy to anyone interested in purchasing a new vehicle.

isa48

Aug 24, 2013

I visited the dealership just to take a look at what cars they had but I never thought I would walk out of the place with a beautiful used 2009 Chevrolet impala! As my first time walking in everyone was very polite and greeted us and in less than five minutes we were being attended by salesman. My salesman was Bob Brooks, he has an amazing personality, very friendly, and he was very helpful when it came to deciding which car to pick. When we test drive the car, Bob did not only explained every little feature of the car but he also tested it just to make sure everything was working fine such as the sunroof, opening the trunk, the windows, etc. Also the price was great for the type of car it is, I couldn't be more than happy.

KFTI

Aug 19, 2013

Took my car for Service engine light.Twice told that there was no problem.Service engine light came back on.After over 2 months of calling GM national csutomer service problem was finally "found" and fixed under warranty repair.Nothing but attitude and excuses by dealer service department.I have been a GM customer for 20 plus years, that will likely not continue.

Mpetriella

Aug 15, 2013

I have had a wonderful experience with Paramus Chevrolet and Bob Brooks. He was responsive, met my timeline, and helped in everywas possible to provide excellent customer service. I would not hesitate to work with Bob again!

pmarino

Aug 15, 2013

I recently purchased an Equinox. John Dingertopadre was extremely accommodating and patient with all of my questions and concerns. He was not pushy found everyway way possible to address my needs. John was very professional and kind. I am recommending my family and friends to purchase a vehicle from John. -P.Marino

milkeway04

Aug 14, 2013

I was looking for one specific vehicle with specific options with low mileage that is no longer made. Paramus is a 5 hour drive from my house. When I called on the vehicle and talked to Bob I found it was lacking one option. Bob was quick thinking enough to talk to some people and come back to me with an offer to install the option. Negotiations then began. It took about two weeks for the deal to be finalized. During these two weeks Bob was constantly updating me with the status. He certainly is customer focused!

ylliermailliw

Aug 9, 2013

I went into this dealership to find a deal on a used car for school, and i found just that. Bob Brooks was fantastic, and was able to find a vehicle that both fit my preferences, as well as my financing ability. Mike Fierro was able to work out my payments so that they fit my ability to best pay off the vehicle with the lowest possible interest. Going into the dealership, I expected a far more complicated and stressful process than I had encountered, and if you can make a big purchase like a used car not stressful, I don't know what they cant do. Thanks to Paramus Chevorlet, I am now a very happy owner of a 2008 Chevy Cobalt Coupe and could not be more pleased with my purchase. I would highly reccommend this location to any and all customers seeking tghe best possible car buying experience.

kemberleekaye

Aug 5, 2013

Customer service was exceptional. I only regret that I didn't find Paramus Chevy sooner. I would definitely recommend this dealership to others and will definitely return.

Tj268

Aug 4, 2013

Bob Brooks was Great! Deal was smooth, quick and great pricing. Mike Fierro was very knowledgable and got the financing in place very quickly. 5 stars for Paramus Chevrolet.

collinrwarren

Jul 31, 2013

My wife and I had such a lovely experience with John Dingertopadre and the rest of the staff at Chevrolet. We drove up all the way from DC to deal with a different dealership that we had a history with. However, after several hours of dealing with their screwball tactics-- we walked out. On the advice of a friend, we went to see John at Paramus Chevrolet. We left two hours later, thrilled to have our new car. I cannot speak highly enough of our expertise. We will definitely make this our first stop the next time around.

tomcampisi

Jul 31, 2013

My first time buying with Paramus Chevrolet and it won;t be my last. Bob Brooks is an engaging, attentive salesman and the rest of the team at Paramus Chevrolet was also great to work with. I would definitely recommend this dealership.

cosso

Jul 29, 2013

Mine is an unusual experience... I was a contestant on Wheel of Fortune this spring and was lucky enough to win a Chevy Sonic! I was so incredibly excited, and naturally having no experience in these matters had no idea HOW a car would come to show up in my driveway, particularly because I'm in New Jersey and the prize was awarded through a Chevy dealership in California. Once the ball started rolling, George Chevrolet in Los Angeles told me they'd be arranging my pick up through a local dealership, which turned out to be Paramus Chevrolet. My biggest fear was that this might become a nightmare experience. Figured since "nothing was in it" for Paramus Chevrolet that the service I'd receive would be average at best, so I set my standards pretty low. From there, my husband took the reigns. He was put in touch with a man named Ron Barna at Paramus Chevrolet. With no hesitation, Ron whisked us through how this unusual transaction would unfold. He was in fact SUCH a professional, it seemed like he'd done this a hundred times before which was very relieving for us. He arranged the entire operation, taking his own valuable time to do so, keeping in mind there is nothing monetary in it for him. This took several conversations on his part to assemble, both with George Chevrolet in LA, and with us. The day came to pick up our car last week. We had an appointment to meet with Ron at Paramus Chevrolet. Upon arrival, the energy at Paramus Chevrolet was positive and vitalizing, and though while everyone seemed to be working on something, smiles were generous and "hellos" and "good mornings" were sincere. Without a wasted second, Ron received us into his office where he had all the paperwork laid out to execute. With laughs and a light atmosphere, the process was fast and uncomplicated since Ron did all the legwork. Never had we experienced such capability with a car dealer. It was in his office when we learned that Ron is the OWNER of Paramus Chevrolet. Needless to say, my husband and I were floored. This man took time from his busy schedule to arrange this, nothing at all for his gain. THIS is a sign of excellence no matter what field one works in. Furthermore, this explained why the entire vibe of this dealership was exceptional... trickles down from the top. Ron congratulated me on my good fortune on the game show then turned us over to an employee who walked us through all the bells and whistles of the car. (I want to kick myself for forgetting his name because he deserves to be acknowledged for his part in the process, too.) Wrapping it up... EXCELLENT service, good clean atmosphere, an absolute "home run" experience all around. Go to Paramus Chevrolet. And if Ron Barna ever needed a "customer" to vouch for his business, my husband and I would be first on the list to do so.

Mildred87

Jul 27, 2013

I took friend ,an 87 year old woman, to purchase a used car. She selected the Cobalt and she asked me to write this review praising the salesman Bob Brooks. He was friendly,patient and took the time to explain what was necessary for her to purchase the car. The car was ready when we came to pick it up and the transaction went smoothly. She was happy with the price, but I felt it could have been a little better since it had "manual" windows and had no frills. That was why I marked that question "good" instead of great. She considers this a positive experience, loves her new car, and would recommend Bob Brooks to any of her friends that are looking for a car.

Fernandezs14

Jul 25, 2013

I first walked in having no idea what car I wanted. The staff was very friendly and our sales representative, Bob Brooks, was very fun and light hearted. I would recomend asking for him when you go there! He made the whole process fun and exciting, as it should be! He showed us around and gave us a lot of attention and information. Overall I would say I had a great experience in buying my first car!

harrison529

Jul 24, 2013

Ive been spoiled by Paramus Chevrolet. I was never more certain of that statement since I had my last experience. I have been either purchasing or leasing vehicles at Paramus Chevrolet since 2001 when I first met Tim Tarrant. He was my original salesperson who has been promoted to Sales Manager. He always treated me with the utmost respect and gave me deal after deal that were fair and transparent. I referred friends and colleagues to him and I never heard anything but praise regarding him, their salesman or their service team. Its no wonder they promoted him. The last time I went, I wanted to trade my Suburban for a more fuel efficient vehicle. My kids are grown and I no longer needed to carry my garage in my truck. Since Tim was promoted, he introduced me to John Dingertopadre (or Dinger to those who he worked with). The experience was the same as working directly with Tim much to my relief. John helped me lease a Cruze and Im incredibly happy with the Cruzes performance and gas mileageand my payment. John was professional in his knowledge of the vehicle, the warranties that come with the same and always made me feel comfortable throughout the process. I was wary of the financing process, but, Russ made me feel right at home as well. He explained everything clearly and concisely and didnt try to sell me anything I didnt need. As such, I will continue to refer friends and family to your store! Thanks for a great buying experience guys!!!!

tgzpider

Jul 22, 2013

Bob Brooks helped me quite a bit. I was very impressed with the service I was provided even when my cell phone was disconnected for a few hours. Thank you for the service you provided in the purchase of my 2008 Saturn Outlook.

belovich

Jul 15, 2013

My husband and I had a wonderful experience working with John Dingertoparde. This dealership worked quickly as to what we wanted and we drove away in our new equinox. Thank you again.

ChristinaThompson

Jul 15, 2013

I have been to several dealerships to purchase my 2013 Tahoe. I found myself at Paramus Chevrolet just to test drive a Tahoe. I had the pleasure to get the best salesperson ever. Bob greeted me and told me he was on his 5th day on the job. When dealing with Bob and talking to him about what I was looking for in a Tahoe, I thought Bob had been working there for years. He listened to what I was looking for and was very patient with me. I explain to him I did not need all the bells and whistles and he gave me just that. I left the dealership that day but came back on Saturday to sign the paperwork and pick up BLACK BEAUTY (Bob gave me that name). By far the most fun part was being his first customer I got to cut his tie, now that was more exciting then buying my truck. Thanks Bob you rock!!!

punjabimo

Jul 10, 2013

Joe is lieing sales man. SOld me a 2005 Audi with many many problems and took m 2011 Honda as a trade in. WIN WIN FOR JOE AND THE DEALER. After buying the car i have nothing but problems with it. THe money i was going to save by trading and lowering my payment i have spent in repairs. i would not buy ANY used cars from this dealer!

mountainview

Jul 9, 2013

My husband and I were looking to replace our 10 yr. old Silverado 1500. The timing was right with the rebates being offered at this time. I had actually gone to a dealer 2 miles from the house, but the agent there had a problem with working with me until I found the truck of our dreams and then bringing in my husband. No such discrimination existed at Paramus Chevrolet. As a matter of fact, my salesman, Bob (Bobby to me) Brooks, took great care to ask my exact needs in a new truck. Our truck wasn't one on the lot so we knew one would have to be brought in from elsewhere. We toe a 4700lb RV so Bob worked with his vehicle spec's to search for a vehicle that met our needs. He had located a truck for us immediately but that deal feel through. That was because our TRUE truck was still out there waiting for us. He didn't hesitate to find our new truck. It was in VA, but it was our TRUE truck. The color, specs, and all the bells and whistles we would have ordered. She is truly a beauty. You should see my husbands face when he drives her! Job well done Bobby!!!! Thanks for helping us find our luxury vehicle. The courtesy, customer service and attention to our needs made this deal extra special. Being the owner of a service oriented business, I pride myself on customer service and Bobby became like an old friend in no time. Smokey Mountains here we come!!!!:):):)

ed21

Jul 8, 2013

When i first walked into the Paramus Chevrolet Dealership on June 21,2013 I was met by Mr Bob Brooks who was pleasant and friendly and most of all very helpful . I explained to Mr Brooks that i was looking for a 2013 Chevrolet Camaro in the Infernal Orange color. They did not have this particular color in stock but he insured me that he would do his very best to search for that Camaro and color with all of the the features that i needed . i had to leave the dealership so i told him to let me know when ever he would find one. By the next day i received a phone call from Mr Brooks stating that he had located a camaro with the color i wanted and all the features i requested i was very pleased by this because i have been to other dealerships where they will try to convince the the customer to settle for what they have in stock instead of searching for the vehicle like Mr Bob Brooks did. I then purchased the vehicle the following day and of today i am enjoying my Camaro thanks to Mr Brooks. I will make sure to refer Mr Brooks to my friends and family. Thank you : Mr Edwin Nieves

RichChevyLT1

Jul 7, 2013

The time was 5:30pm on a Saturday night. The dealership closes at 6pm. My wife and I walked in and met with Bill Mann. We knew what vehicle we wanted to look at so he walked us back to the used car section which was indoors thank goodness since the temp outside was 90 deg. +. Our questions were answered and we felt no rush while looking at the vehicle. I took it for a test drive. We made the deal and left all within an 90 minutes. Made a great deal!Thank you.RW

Micandsofsmom

Jul 4, 2013

I recently leased a 2013 Chevrolet Traverse from Paramus Chevrolet. I couldn't be happier with my decision to do business with this dealership. After shopping around for our new SUV through several dealerships, we decided to take a look here. Tim Tarrant and Bill Mann were a pleasure to work with. I always feel like car shopping is a grueling experience, but they completely changed my thoughts in a matter of a few minutes. The dealership reminds me of an "old school" experience if you will. Where a car salesman is genuinely concerned about what we wanted, and what our price range was, and what vehicle best suited our family's needs. There was a particular color combination that I had my heart set on, and other dealerships told me it was an impossibility to get. Bill made it his business to find me what I was looking for. In fact, another Chevy dealership in Hacketstown, NJ called me and asked if we had made a decision as to wether or not we wanted to lease from them, but with a different color vehicle than I had wanted. I told them that Paramus Chevrolet was going to get me what I wanted, at the price I was comfortable with, and the salesman from Hacketstown told me "It's never going to happen. Your going to call me and tell me they couldn't deliver on the promise they made you." We'll, they did deliver and then some. I have given Paramus Chevrolet such a high rating because in my opinion they truly deserve it. I would recommend business to them without hesitation. Tim Tarrant and Bill Mann were wonderful to work with, made me feel comfortable with my purchase and decision, and made me very happy. They really went out of their way to gain us as customers. Thanks Tim and Bill!!!!!

ejazahmed1068

Jul 3, 2013

I walk in to dealer show room. It was good customer welcome. I had nice sale person with nice behave, nice way of talking. and i done the deal within maximum 30 minutes.

jennab897

Jul 3, 2013

BOB B. thank thank thank you!!!! If you go to Paramus Chevrolet you must see Bob B. he's the best!! He made our process so easy no hassle and I have dealt with my share of car salesmen and I swear no one is as nice and understanding as this guy!!! I can not stress enough just how awesome Bob is, FINALLY met a salesman who I don't feel is trying to scam me! WE LOVE OUR NEW CRUZE (CC) AND ITS ALL THANKS TO BOB BROOKS !!!!! YOU'RE THE MAN BOB & because you made one of us happy you will be getting deals from 2 more of us, wherever you are is where we will buy from !!!

earlnorwood1

Jul 1, 2013

Initially all personnel were quick to ask if I needed help. Once I did, then Bill Mann came over and I was impressed with his knowledge of all vehicles, including the Dodge I was looking at in a Chevrolet dealership. Bill was very friendly, never pushy about a sale, but when it came time to discuss the sale after my third visit back, it was a very easy, painless agreement on price. Was very appreciative of that. Dealing with Bill and the other people I met was one of the better car buying experiences I have had. Would go back for another vehicle.

Aj Pecora

Jun 28, 2013

Excellent dealership with very knowledgable sales staff. Have bought my last 8 cars their. Would highly recommend this dealer and especially Bill Mann (sales associate).

DerekRod2323

Jun 28, 2013

Great experience will def do business again! Highly recommended to take the drive from NYC to buy a car from bill Mann , it's def worth the drive.

fanninja

Jun 28, 2013

Overall, this was a fantastic car buying experience. I located this 2014 Traverse by doing a search on chevrolet.com. I called Paramus Chevrolet at around 3pm yesterday and was immediately routed to John Dingertopadre. John and I spoke for about 30 minutes, and he was extremely friendly and professional. I told John that I was interested and would drive over to the dealership after I finished work. I arrived at around 7pm. By 9pm, I was driving off the lot in my new 2014 Traverse. John gave me a fair price on my new vehicle as well as a very fair trade-in on my 2010 Equinox. He handled everything for me including the trade-in, new vehicle sale, registration, and switching over my Geico insurance to the new vehicle - all in under 2 hours. You really can't do better than that.

gdgoldtop

Jun 28, 2013

Great place to get a car. I leased my first Chevy from Paramus Chevrolet almost 3 years ago. My sales consultant (Bill Mann) was excellent. He had a thorough knowledge of the Chevy product line and really worked to get me a great deal on my car (Chevy Cruze). I was so impressed with the way I was treated, I ended up leasing a second Chevy Cruze from Bill, when my daughter needed a car last year. I also bring our cars there for oil changes & maintenance, and their service department is also great to deal with. I always recommend them to any of my friends who are shopping for a car.

JessicaMazza

Jun 28, 2013

Bill Mann was wonderful to work with. He stayed late to accommodate my work schedule so I could test drive a car. He was also kind enough to introduce me to the service staff. I would absolutely recommend this dealership to anyone in the market for a chevy!

Mariyassian

Jun 28, 2013

Excellent service. I. recommended this dealership and Bill Mann to my friends and relatives and they were all very happy with the professionalism and the service as well.

mcma4

Jun 28, 2013

We decided to look into buying or leasing either a car or crossover. Their salesman, Bill Mann, showed my husband and I all of our options. His knowledge of each vehicle was very helpful and it was a pleasure to do business with him. We decided to lease a Chevy Traverse which we are very happy driving. We will definetely go back to Paramus Automall and see Bill Mann for our next purchase.

Nancy512

Jun 28, 2013

When my lease was due to expire, I was toying with the idea of buying a car vs SUV. I went to Paramus Chevrolet, and met Bill Mann. He was professional, knowledgable, and made by car buying experience a pleasure. Even when I bring my car in for service, he makes it a point to say hello. I wouldn't shop anywhere else for my next vehicle. He has earned by business!

ScoutmasterJim

Jun 28, 2013

Over the last 15 years, I have purchased or leased 6 new and used vehicles from Paramus Chevy so far; and, from Bill Mann in particular. With a wife and five kids, we have to make every dollar count. Bill has always been straight with me and gotten me the best value for my family. He's funny and knows his business. In another year or two, we'll be back for a car for my son. Bill has earned my business.

dianemarie925

Jun 25, 2013

I was introduced to Thomas Davis who immediatley took me on a test drive. I am part of the GM family and Thomas was very intentive to my needs and wants to the car i may be purchasing. This experience was fantastic although he has only been a part of your family for 2 weeks he was truly a professional. Thank you for making my experience stress free.

fiscina

Jun 24, 2013

we received an offer in the mail to have our current lease on a 2011 Camaro bought out and lease a 2013 Camaro. We decided to take a look. the experience was worth it since we were able to lower our monthly payment and we did not have to put any addtional money down. the only drawback to the experience was that it took so long for the sales department to come back to us with a price for the new car. we ended up spending over three hours at the dealership. not exactly what I wanted to do,

MichaelLower

Jun 21, 2013

I was looking to try leasing a vehicle,i visited a few competitors in my area.I stopped into Paramus Chevrolet and spoke to John,both he and his manager gave me a great deal although i had a Gm discount thru my employer UPS.The payments were a lot lower than would have with my discount GREAT JOB.

Jenkins426

Jun 19, 2013

I'm lookingfor a new car. Like the Impala & I visited this dealership on my way home. I was greated by Bill. Really knowlegible, curtious, and even though I told him I was not sure I could get my wife to agree to buy a new car, was willing to take time to talk. I'm hoping to return with my wife very soon in hopes he'll do better convincing her.

wgreengrove

Jun 17, 2013

Bill treated me with the utmost in integrity. He is extremely knowledgable and did not pressure me. By the time we were done, I felt like I was dealing with an old friend.

BG52934

Jun 16, 2013

I've been dealing with Paramus Chevrolet for over 15 years now. Three reasons I keep going back: The salesperson I deal with (Bill Mann) the price I get, & the service I get after I purchase. Bill Mann has never disappointed me when I'm looking for a car. His knowledge, professionalism, and very friendly nature make buying a car a pleasure. B. Porretta

gagangupta1

Jun 11, 2013

I spoke to a salesperson Greg and his manager Omar over the phone - We negotiated a price for the vehicle.Everything was confirmed.When I went to do the paperwork -Greg was no longer there. Now I met a new sales person and spent over an hour with him and his manager renegotitating the deal which was offered to me.Finally we agreed. As I had been waiting for a long time and was with kids - the kids were cranky - so I told them that since so much of time was wasted and my kids are cranky - I will call and confirm the color and come back the next day to do the paperwork. Next day I called to give them the color and confirm the time. The sales person and manager back out of the deal they offered me.Obviously I felt cheated and above all they wasted so much of my time.They have no respect for the clients time - they make false promises to lure the customers and once you are there they would make you wait and waste your time.

Nick RC

May 7, 2013

I purchased a 2013 Chevy Camaro from Paramus Chevrolet and before I reached 100 miles the car started making terrible clunking and popping noises. I had to bring in the car four times for service and the problem was never fixed. I even went on two test drives with the service manager and a mechanic who both acknowledged the problem. Every time I took the car in I was promised that the problem was fixed upon completion of service. However, the problem was never fixed. Before I even drove off the lot the problem persisted and only became progressively worse. The dealer refuses to buy the car back. I warn you to stay away from this dealer for purchase or service. They do not stand behind their vehicles and once you sign the papers they treat you like trash.

wendy1414

Apr 28, 2013

I have a 2006 Equinox and I have been taking it for all servicing to Paramus Chevy. I have only had excellent experiences there. It was time to get a new car and this is the only place I wanted to purchase it at. Over the years, I got to know almost everyone there and still enjoy when I walk in that door (and everyone knows me by name). I got to know Bill Mann (my sales person) and I was extremely happy with his help, professionalism and knowledge and I am thrilled with my purchase and I know the future of my car is with Bill and Paramus Chevy!!!!

HowardMaffucci

Mar 2, 2013

Simply an outstanding service department. Im from the Rochester, NY area. My Volt stopped running on Route 80 and was towed to Paramus late in the day. The service staff worked diligently to fix the car. Unfortunately, it needed a part.The service department arranged for a rental and I was soon on my way home. The repair technician and service staff stayed in contact with me for several days until the car was fixed. I drove back to the dealership on the way back to NYC. The car was washed and ready to go.The service experience at this dealership is exemplary. Everyone is professional, helpful, and skillful. I have a great car. Paramus Chevrolet provides great service!

ericbooot

Dec 17, 2012

Bill Mann helped me with the purchase of a Silverado 3500 Crew cab. His knowledge of the Various GM programs and Rebates was a major factor in our purchase. He made the entire buying experience EASY. No your stereotypical car salesman, I highly recommend talking to Bill before you buy you next vehicle.

gmaidanov

Aug 21, 2012

I served my car at this dealership back in January 2012 for oil change and tire rotation - contact was David Guzman.After that my front windshield fluid system stop working. I didn't use it for a while and didnt link it to the service at the time.When I came for next service in August 2012 again I was told my Air filter is punched out and install improperly to jam wind shield flied line.Both services failed to meet estimated time line - last one take more the double of 45 minutes I was promised.I reported problem with windshield fluid to consumer report yearly survey to make Chevy looks bad even it was a service problem.

Pthomson78

Jul 26, 2012

Fast friendly and knowledgable. Paramus Chevrolet really got me out of a jam. I worked with Jill Urinyi and Tom Mcloughlin. They went out of their way to mark sure I was taken care out A+ service.

italy3344

Jun 30, 2012

Awesome experience. I would recommend Paramus Chevrolet to anyone. No pressure experience from anyone there and when you are looking for a new car that is the last thing you want from any dealership. Both Jake and Mike were great and made sure the deal we needed and the price point we needed to be in was met. This is my first Chevy and I hope it won't be the last. I would definitely choose Paramus Chevrolet again and again.

kpenkalski

Jun 10, 2012

My husband and I went in looking for a Chevy Sonic to purchase and we were greeted by Robert Mann who connected us with John Dingertopadre to help us with our car search. John was very patient and knowledgeable regarding the Chevy Sonic that we wanted. We told him what we wanted in the car and what color and he was able to find us one on the lot. We went for a test drive and fell in love with the car. He worked with the team to get us a good price on our trade in and a good price on our car. He was very attentive to us through the whole process asking us if we wanted bottle water and asking us if we needed anything while we waited for the whole process to go through. He was very professional and I would highly recommend him to any of my friends, family, or co-workers.

kjames0962

May 29, 2012

Jake and all the other staff really go the extra mile to make sure they are meeting your needs. In my case they had to reach out over two hundred miles to get the vehicle I wanted and they accomplished the mission 100 over 100!!!! They made the experience a very satisfactory one!I would recommend them to anyone wanting a new or used vehicle.SFC Kevin A JamesUS Army

Rdemuth842

May 19, 2012

My family and I went to Paramus to look at a low mile Certified Pre-Owned 2008 Suburban they had on the lot. We are a family of 5, with the youngest being 2 months old. Upon arrival, David met me on the sales floor and immediately introduced himself and shook my hand. When I inquired about the particular vehicle I was interested in, he immediately knew of it and took me to their indoor inventory area and showed the vehicle. He had good insights into it and was very knowledgeable about its trim level and features. At this point I had been to other dealers, and it was past 8PM on a mid-week night. Without hesitation, and even though it was late and the Suburban was blocked in by several cars, he offered to let me have a test drive in it. His sales approach was very easy-going, just the kind that I like to be presented with. David and his sales manager worked to get me a good price and were very accomodating to my family (as you can imagine the kids were getting restless at this point since it was late and we had been looking at cars for hours). David stayed late past closing to work with me, and since the used car manager was gone for the day, offered to follow up with him the next day to get me a better price on the vehicle. He followed up with me mid-morning the next day with a great price. Ultimately, my wife and I decided on another type of vehicle, but I would not hesitate to recommend David to any friend, family member, or co-worker looking for a vehicle. This was one of the best experiences I've had in a dealership, and I've had several! 5-stars all around.

drew mugno

May 12, 2012

Straigt forward sale on a new Chevy volt. Great commuincation and pick up service. Always able to get in contact with sales people and managers.

rjgentile

May 12, 2012

The people in this dealership are very accomodating. The pricing of the deals are fair. There is no last minute switching of one deal to a different one.

Tigerilo

Apr 28, 2012

Both my husband and I had the most pleasant experience at Paramus Chevelot. From top manangement on down everyone seemed to enjoy their jobs which made our time we spent waiting a very nice and pleasant stay. We were impressed with their showroom and professionalism. We were taken care of in a timely manner and we were very happy with the chose of car we decided to drive off in. The chevy Malibu is by far an excellent chose of car. It is a very classy looking vehicle and will save us a lot of money in gas. Sincerely,Janine and Ron Rhodes

DaveLiz97

Apr 20, 2012

Omar was very helpful and informative with the purchase of our new Camaro. Didn't try to push any unwanted features. Listen to what our desires were and did his best to have them fulfilled. Account man Russ stayed within our budget and helped us save on necessary features.

chuck

Apr 12, 2012

no specific price offer provided and NO trade offer provided; otherwise had good selection

Tahoe22

Mar 31, 2012

My wife and I went to Paramus Chevy to look for a Tahoe. David Guzman, a salesman, approached us and offered his assistance. He went above and beyond any of our expectations, helping us in anyway possible. David was not like any other salesman we have ever dealt with. He was friendly, knowledgable, and couldnt do enough for us. We have never been to a dealership that was so accommodating and customer friendly. David, along with everyone else we dealt with, was exceptional. They made the car buying process quick, effortless, and painless. I would whole heartedly recommend Paramus Chevy and David Guzman to anyone who is car shopping.

papamat

Mar 28, 2012

I had priced a Cruze at Grand Prize Chevrolet and was offended with the trade in value they offered me for my 2007 Saturn Relay, and told them so. I came to Paramus Chevrolet which is about 20 someodd miles from where I live and I sat down with Kevin Hanley & Tim Tarrant and discussed the trade in value of my Relay van towards the purchase of a 2012 Cruze and was quite pleased that they did not insult my intelligents and came up with what I concidered a fair price. The price of the Cruze here was less than the price I was quoted at the Grand Prize dealership. All the employees here were very professional from the young ladies who greated me when I walked in to the salespersonal, the service manager and parts dept. I will be telling all my friends and family about the great deals and friendliness of all your employees. Keep up the good work.

CamaroFans

Mar 9, 2012

My wife and I had the pleasure of meeting Mike Castoria, BDC Manager, and other dealer staff at the weekend, January Auto Show at Rockland Community College. Although we only intended to browse at the array of vehicles displayed, our attention was immediately grabbed by the Paramus Chevrolet Camaros on the exhibit floor. Mike Castoria's personable and knowledgeable assistance helped to make the purchase of what I would have considered a dream car into a reality. Mike made a connection with us and helped inform us regarding the features and available options for this eye catching vehicle. Thank you for making the shopping and purchase experience enjoyable parts of owning a fun, sporty car. We visited Paramus Chevrolet the following Monday to see Mike and purchase a Camaro. Linda and I were impressed with the inventory of Camaros to choose from at the dealer. Mr. Castoria referred us to a sales consultant, Peter Van Gunst, with whom he thought we would enjoy working. Peter accompanied us on a test drive of a Camaro and patiently explained the vehicle's operation. The salesman appeared genuinely concerned that both of us were comfortable with the Camaro's sports car feel. He then assisted us in selecting a car in stock with the options and colors that we wanted. Peter guided us through introductions to Paramus Chevrolet's financing and service staff. We were pleased to be offered a finance rate that was consistent with the lowest interest rate that I found on the web and lower that the rate available at our credit union. When Linda and I picked up our beautifully prepared midnight blue Camaro, the salesman, Peter Van Gunst, familiarized us with the electronic controls and helped us to set up our Onstar service. Peter also helped us to sync our cell phones to the bluetooth feature. Mike, Peter and the other Paramus Chevrolet staff that we met appeared to consistently make sure that we were pleased with both our new Camaro and our experience. Linda and I are satisfied owners of multiple General Motors cars and trucks over a period of almost 40 years. We were both pleased to establish a relationship with this dealer and staff.

nataliechevy

Mar 2, 2012

As soon as we walked in the manager greeted us and walked us around, which was so different from the other dealerships, then he introduced us to Jon Beccari, which is a gem of a salesperson. He knew what we wanted to accomplish and steered us in the right direction. We highly recommend this dealership. The price was the best, and they stayed open later for us.

crazeenydriver

Feb 27, 2012

my 6 month old malibu experienced some problems so i went in to fix them and get an oil change. 2 of the 3 problems were corrected as soon as the parts were ordered, no hassles [power mirror,seatbelt]. the last problem was not addressed as they stated they were unaware that particular problem with the malibus [i told them the 17" tires are too low profile for the weight of the car, and after hitting 2 small potholes i bent 2 steel wheels within the first 500 miles plus the bolt on wheel covers were squeaking] nonetheless i am 100% happy with the service and people at Paramus Chevy.

lynimp

Feb 18, 2012

The exceptional and attentive customer service I recieved during my days of looking thru purchasing were fantastic! Price was unbeatable. Kudos to these workers for getting me into a Phenomenol Chevy Cruze. Loving It!!!! Would reccomend Paramus Auto Mall to all my friends. Great experience. And seeing Hakim Nicks of the Superbowl winning Giants unexpextedly whwn I went to pick up my car was like icing on the birthdy cake. Thanks again staff at Rt 17 Cherrolet !!!!!

Just Jack

Feb 15, 2012

I purchased several cars here and always got the best price. Service is trustworthy, prompt and friendly. We've been driving Chevys for decades. I'll be back.

jamesgip

Feb 11, 2012

From past experiences from other dealerships, Paramus Auto mall out class them all. Paramus auto mall personnel is the most professional from sales to service

jbuzzett

Feb 8, 2012

The service at Paramus Chevrolet is superb! Tim Tarrant, Jake Brecher and Andy Garcia provided me with everything needed to get my cruise control installed in a timely and professional manner. The install was done in a manner that makes it look like it was done at the factory and works like an OEM model. Great job!

debbies1

Feb 6, 2012

The staff of Paramus Chevy was amazing in helping fulfill a dream come true. We asked for a donation of a van for our school to enable our kids (with Autism) to go out into the community to learn how to live among their neighbors. They came through with flying colors and delivered a van beyond our expectations!

jbuzzett

Feb 3, 2012

This was my second purchase from Paramus Chevrolet. They have an excellent staff and follow up with the customer. They, especially Andrew Garcia went the extra mile in working with me to get CRUISE CONTROL installed on my CRUZE LS, which doesn't come standard on this model.When it's time for another vehicle, you can bet I will be returning to PARAMUS CHEVROLET.Joe BuzzettaHillsdale, NJ

acire25

Feb 1, 2012

Omar was a very patient, non-pushy sales person. He was able to relate to us and show us that he understood our needs.We are very happy with our new car!

Ragnar

Feb 1, 2012

I have leased many cars from Bill Mann at Paramus Chevrolet and have always had a positive and happy experiance. I have never met a friendlier or more professional sales rep than him. He tries to get his customers the best deal he possibly can and you feel he is always on your side. Thanks Bill

katiacdo

Jan 30, 2012

I had a very pleasant experience at The Paramus Chevrolet. All of my questions where answered. I was shown the car then I drove it. The price was what i was looking for and Kevin had EVERYTHING ready for me the next day so i could pick up the car and get to work on time. The car was even wiped dry so i could review it since it was raining. Great job!

swithers

Jan 27, 2012

One of the more pleasurable experiences I have had buying a car. I know pleasurable is not an adjective usually associated with car buying but Bill Mann is truly an exceptionally pleasant salesman to deal with. I would unequivocally recommend Bill & Paramus Chevy to anyone looking to purchase a vehicle

goab2000

Jan 23, 2012

I emailed to this dealer in the morning as I did with 2 other dealers and Paramus Auto Mall was the only one who got back to me and they did within an hour. They answered my questions then moved forward to introduce me to a very good and knowledgeable salesman, Kevin Hanley. He was very good and followed up with me quickly so i could make the purchase.

saildkny

Jan 23, 2012

So here is the story in a nutshell....Looking to buy a suburban or Tahoe and find many....Everyone I find is sold out from under me. Last one is at Paramus Auto Mall Chevrolet. David worked with us to secure a beautiful 07. Everyone there is great, but David was extraordinary! Honest, knowledgeable and always called back when he said he would! I would recommend going to this dealer anytime; David as well....Thank you!

wmvjr

Jan 23, 2012

from my first e-mail,phone call and through the whole purchase of my car i was treated professionally , & like a friend. joe made the whole process easy and enjoyable..would deffinatly recommend him to family & friends! also i've used the dealer for service & my service writer jim kobernick was knowledgable ,explained everything and again so professionable & easy to talk to!! can't believe in one dealership i meet two really professional and great guys to do business with!!

Allwaters

Jan 21, 2012

Paramus Chevrolet is a 5 star***** dealership and a pleasure to deal with service, parts, finance etc.. A to Z. I highly recommend them to everyone. Hope your owners read this and give you the raises you deserve. Happy New Year. I love my express utility van.

shpetimq

Jan 21, 2012

The place is very friendly and all vehicles have a great price. I purchased the 2011 Black Malibu LTZ; 4 cyl but I could've went with 6 cyl with little more power. The car looks excellent with the black exterior, ebony leather interior and premium wheels. It feels luxury by looking at it but driving is a little lack of power. Overall is good.

tjg651

Jan 21, 2012

Had problems with Heater system, In and out in 20 Min. The service was GREAT and I was in and out in Twenty Min. The car is working great and I am VERY satisfied

supravette

Jan 20, 2012

If you enjoy having to bring your car back more than once to fix problems they should have fixed the first time, and if you don't mind not having your car to use for extended periods of time... Then Paramus Chevrolet is for you. It's where attention to detail doesn't exist!

dontfeedthesharks

Jan 19, 2012

He is a typical lying car salesman. I was leasing a truck for my business. I was told I could lease the truck and register it in my business name. Wrong . Lie # 1. I was told I could purchase more mileage through the lease company if I thought I would be going over. Wrong. Lie # 2 . I know I should have checked it out before I leased it but the typical sales pitch/pressure got the best of me. Lesson learned. DONT TRUST YOUR SALESMAN CHECK IT OUT YOURSELF!

rfinch2612

Jan 19, 2012

Started looking for a used truck about a year ago to replace the 1995 Ford I purchased there 10 years ago.Mr Hanley was very patient and found just what I was looking for. Great job

PAT22

Jan 18, 2012

I so lucked out!!! I FOUND WHAT WAS PERFECT FOR ME, HAD A WONDERFUL & COURTEOUS SALES ASSOCIATE IN JOE PUGA, GOT A FABULOUS MALIBU AND ENJOYED THE ENTIRE EXPERIENCE.GREAT PLACE TO DO BUSINESS, THEY ROLL OUT A RED CARPET FOR YOU!

RickT811

Jan 18, 2012

By far best sale,left Billerica Mass in morning went to New Jersey smoooth transaction .Anyone looking for corvette ,this is the place .2004 corvette 14,000 miles flawless, best car i ever bought. They said all that it was ,when i got there i was almost floored on condition of car.THANKS AGAIN KEVIN and PARAMUS CHEVY

jjsheerins

Jan 16, 2012

Paramus Auto Mall has been the source for our Chevrolet service for several years. Hours of convenience, dependable service and most cooperative personnel have been the major determinants for driving the distance we do to engage their services for our vehicles. Local stations do not reach those levels of expectation. Currently in the market to turn-over our Equinox. As a GM retiree the pricing through the Family First plan appears to be in line with what Mr. Carey Lutz has been quoting. Mr. Lutz has been genuine and truthful in keeping us informed of unit availability, processes etc., while being helpful in responding to questions that have arisen. Paramus Auto sales approach appears to be another successfully grounded area of public communication regarding Chevrolet products. We look forward to future dealings with Mr. Lutz and continuous dealings with the informative service department personnel.

marriagehelp

Jan 12, 2012

I especially appreciated the help and assistance of Jake Brecher and Tim Tarrant in the process of purchasing my Camaro. They both far exceeded my expectations on a number of levels including their professional knowledge, their personal characteristics and their motivation to meet my needs and to make sure I am completely satisfied with my experience at Paramus Auto Mall. Their interest in my complete satisfaction has continued well beyond the sale and they continue to be available to me. It is clear from my experience they are motivated beyond what their position or job may require to a level of sincere interest in providing the best possible experience for me as a customer and, more importantly to me, as a person.

joejet12

Jan 10, 2012

My husband and I have purchased several cars over the past 15 years from Paramus Auto Mall. Our satisfaction with our salesman, Bill Mann, and the service department are the main reasons why we return to them when we need a new vehicle. They are honest, dependable and hard-working. We will continue to buy cars from this dealership and have no problem in recommending them to family and friends.

krayfield

Nov 24, 2011

My husband just got out of the Marine Corps and needless to say, our income took a huge hit. Add to that the fact that we moved from NC to NJ and I had to leave my job, and you can understand that making ends meet was very difficult. We really care about our credit rating and knew we could not continue making 2 car payments so we needed to trade both cars in for one. Bill Mann made it happen. We were upside down on both vehicles and though it would be impossible to do, but he got it done! He put us into a BEAUTIFUL Malibu which works great for my family of 4. Bill and Robert really understood how important this was for us and they were sympathetic to our situation. They treated us kindly and really took the time to understand what it is that we needed. I highly recommend this dealership! It would be your loss not to give them a chance before purchasing your next vehicle!!

Family man

Nov 12, 2011

Found the exact car I wanted. Excellent price given for trade in then 3 grand off website price. Very happy. Very clean, professional staff.

XSIMX

Nov 8, 2011

THE PRICES THEY GAVE FOR A CHEVY CAMARO WAS OVERPRICED. SAME EXACT COST OF A C300 OR 328XI. I WAS LOOKING FOR A 2012 CAMARO WITH SPECIFIC PACKAGES AND WAS TOLD THEY DIDNT EVEN HAVE THEM IN STOCK. WERE IN 2011, 2012 CAMAROS ARE JUST BEGINNING TO BE ORDERED. DIDNT UNDERSTAND HOW THEY WERE NOT IN STOCK. THE SALESMAN KEPT GIVING ME THE RUN AROUND AND COMING UP WITH DIFFERENT PRICES FOR A CAMARO THAT DID NOT EVEN HAVE THE PACKAGES I WANTED. ONCE I DECIDED TO WORK WITH ANOTHER SALESMAN THE PREVIOUS ONE BEGAN TO GIVE ME AN ATTITUDE AND WAS BEING RUDE, HE WOULDNT EVEN ANSWER QUESTIONS AND JUST TALKED BEHIND MY BACK TO THE OTHER EMPLOYEES. THE OVERALL EXPERIENCE AT THIS DEALERSHIP WAS HORRIBLE. I ADVISE EVERYONE TO GO TO A DIFFERENT CHEVY DEALER. THERES ANOTHER ONE DOWN RT 17 SOUTH 10 MINUTES AWAY IN RUTEHRFORD WHICH IS WAY BETTER.

jmdolan

Oct 21, 2011

This dealership works with you and in YOUR best interest. I have been through 5 three year leases in my adult life and this experience at Paramus Cheverolet was by far the best yet. I highly recommend this dealership for anyone looking for a great American car in Cheverolet. BUY AMERICA, PEOPLE and use this dealership to do so.

topcurl

Sep 20, 2011

Everyone at Paramus chevy is friendly and more than willing and able to find just the right vehicle that you want. I wouldn't hesitate to recommend them or their service department to anyone. My husband are more than happy and will go back.

Stansherman

Aug 26, 2011

Mr Mann took special care of my returning my leased Cobalt and getting to the price that was affordableFor me on a new lease for a 2011 Malibu.He was in constant contact with me for approximately 3 weeks suggesting optionsthat would enable him to meet my price requirements.The paperwork and delivery of my vehicle was flawless and I look forward toA continuation of this relationship.Stan Sherman

torotoro

Aug 14, 2011

After having a bad experience with a nearby Chevy dealer, I was contacted by Lynne regarding an internet quote I received. I was assisted by Christian for pricing and a test drive. Very courteous and professional was my overall impression. Christian let me see the preferred price available to me with the GM Supplier Discount and explained any differences from what I expected. They also gave a fair price for my trade-in without any haggling. I ultimately bought a Nissan but would not hesitate to visit them if I am in the market for a Chevy.

vvaapp33

Aug 3, 2011

My wife and I had done a lot of research before we finally decided to buy a new Chevy Equinox. We actually called the dealership ahead of time with some questions that they easily answered and then we were able to tell them exactly what we were looking for. They found the car we wanted and made the process of buying a new car extremely painless. We felt listened to and appreciated, and certainly not taken advantage of like we had at other dealerships in the past. They were able to work with us on price and financing and made the entire experience easy. Bill even sat with us and helped us sync up the electronics in the new car to our smart phones and explained all the different systems. Overall it was a great experience and we would recommend this dealership to anyone who is looking for a new Chevy.

pop302

Jul 19, 2011

dropped of my new camato ss to have rear facia bumper fixed not put on right from factory none problem. they call me say its done i go to pic it up they tell me it was caused by hitting somthing and thers a dimple in it witch was not there when i dropped it off it is from the inside out behind bumper bracket theres no way even if rock kicked up it wouldnt do that . they pushed in to hard and made dimple now blaming me i no every inch of this car and wipe and wax everyday that was not there and if i did hit somthing why would they warranty it and now the bumper is pinned against rear 1/4 panel and paint is chipping of stay away from this dealer go somwhere ese for warranty work horrible

argyle

Jun 12, 2011

After dealing with a number of different dealers looking for a new car for our family, we became discouraged by the lengthy interactions and back and forth deals that were presented to us. With Paramus Auto Mall, we felt like they listened to our wants and needs and accommodated our budget to help us get into the car that we deserved. David Guzman, in particular, was professional, knowledgeable, and willing to go the extra mile. Kudos to him and his manager, Joe, for our recent purchase. Paramus Auto Mall has our full recommendation for being a place from which to buy your next car.

versifiervt

May 17, 2011

My wife and I had a good experience at Paramus Chevrolet. Joe Puga, Michael, and Robert were all very helpful and kind to both me and my wife. We feel we received a fair deal considering the situation from both sides. I will definitely recommend this dealership.

mollymyluv

May 9, 2011

I was very satisfied with Paramus Automall, they are kind and caring and just a great experience. Very happy with my envoy Denali, and pleased with the service they have given me. Kudos to all I have come in contact with there and hope this helps your rating because you deserve the highest.

payitfoward

May 9, 2011

I am a repeat customer. I purchased my 2002 Suberban at Paramus Auto Mall & was alwayes treated with resepect, I never felt rushed. So, it's been 9 years and as much as loved the Suburban - it was time for a new car ( i loved my suburban ). Both Jack Fisher & Carey Lutz helped me transition to my Equinox - painlessly and quickly. Even the receptionist was kind to me as. I walked in the dealership owning a 2002 Suburban and left the same day with my new car that I love. I plan on using the Service Paramus Auto Mall for the maintinance as i did with the suburban - The Service Department was always very accomodating. They listened to my imitation of some of the noises i heard the car make - and didnt look at me like i was nuts....props to them as well. Overall - I would recommend this dealership to anyone who asks for my opinion.

phoneranger

May 9, 2011

I was looking for hummer h3, that is why I went there, they were very knowledgeable about hummers. I did some research on hummers and found them to be the best to deal with. Mr. Tarrant was knew everything about hummers, he apparently trained with them and this was very helpful, even though I would probably not use it for everything, it was good to know. Mr. Puga was quite helpful and really enjoyed his personality. thanks again

Tracy5780

May 6, 2011

After shopping numerous dealerships for my new 2011 Traverse, I visited Paramus Chevrolet. I was warmly greeted by the front desk staff and David Ricz. He was very friendly and courteous. He took me to take a look at the selection of Traverse's and explained the different models and asked me what I was looking for in the car to determine which model would fit me best. He never pushed me to the "fully loaded" models, but actually helped me figure out what would work best for me. After viewing the several different models, I took one for a test drive and loved it. David did his best to get me the montly payment that worked within my budget and I was thrilled with the great deal!!! The sales manager, Tim Tarrant, was also involved with the process and was very helpful, friendly, and willing to make the best deal possible. We picked up our car the next day and it was shiny and ready to go!! We are 100% pleased with the service and price at this dealership and will return. Its nice to see a dealership with people who actually CARE about giving you what you want for the best price unlike most Chevy dealerships in the area. We even got a follow up call from the boss himself, Robert Mann, to make sure we were happy with our new vechile

lgaldo

Mar 17, 2011

This is an AWFUL dealership mostly because the cars they sell are American made and very poorly designed, built and maintained by their Corporate Engineers.Stay clear of the 2008 Chevy Mailbu LTZ because it is a Lemon. From day one with their deceitful sales practices and their lack of quality built vehicles, one is better served by purchasing/leasing a Japanese brand or other make.UPDATE August 17, 2011.Traded my car in 2 weeks ago and I am thrilled to be Chevrolet/GM FREE!!!

suschevy

Mar 5, 2011

We were highly recommended to Bill Mann by friends who over the years had purchased 4 cars from Paramus Auto Mall. Bill was on vacation but we were placed in the excellent hands of Robert Mann, the General Manager. Our experience,including product knowledge,pricing,options & presenration, from hello to leaving 3 hours later with our new Chevy Malibu was absolutely fantastic! All of our questions in reference to car rating, comparisons,and gas mileage (a big question these days) along with questions about financing options were completely,and with satisfaction, addressed.I will, with full confidence, recommend Paramus Auto Mall to anyone seeking information about needing a new car.

Rob F

Feb 11, 2011

Cant believe its been 6 months already, but back in Sept. after much research we finally purchased a fully loaded 2010 Malibu LT from your dealership in Paramus, so this is way overdue when I say "Thank You!". We are extremely happy with our new car, so much so, that we now fight over who gets it.Aside from the joy of driving a great, new, American-made car I also want to convey our sincere appreciation to sales manager Robert Mann personally for making our experience as pleasurable as one could expect... especially when shelling out thousands of dollars. The friendly & positive demeanor in which he treated us was equal to the amount of time & effort he sacrificed on us in negociating an acceptable compromise. In the end, Id like to think we both came out ahead. Cant ask for more than that!We wish you & your dealership much continued success which, with your excellent customer service skills, Im fairly confident wont be difficult. Please forward our thanks to your entire staff, especially Jon Beccari for the special attention he provided in attaining an optimal financing pkg for us.With sincere thanks and appreciation,Rob & Maria F

albamana

Jan 20, 2011

I was extremely impressed with prompt response I received from Carey after emailing the dealership for some info regarding my lease emd in March fpr my jaguar. I used to be in the auto industry in Calif & so I know how important it is for the salesmen to get the customer into the showroom but when I explaines my sitluation, Carey didn't pressure like another dealer. He gave me my info & them about a couple days later he called me to follow up. He was the only salesman out of 4 other dealerships who did call & was very comfortable to talk to without all that high pressure sales talk. He listened which is so important. I did & he would answer my questions. As a result I will definitely be going in to see him in person. I was planning on going back to Manhattan Auto Mall where I purchased my Jaguar but now I am not so sure. I saw the Chevy SUV on TV & that was what prompted me to email Paramus. They might be the ones I buy my next car from.Thanks Carey.Alba Manasseri

MJM61

Jan 16, 2011

GREAT PLACE TO BUY A CAR VERY NICE THEY SHOW YOU EVERY THING ON THE CAR HOW TO USE IT. JOE IS THE MAN TO SEE FOR A GREAT USED CAR OR A NEW CAR THE BEST SALESMAN IN NJ.THE CHEVY IMPALA AGREAT CAR. THE DEALERSHIP IS EASEY TO GET TO AND THE PRICES ARE GREAT AND THEY MAKE TRADEING IN A CAR SIMPLE

JayNT

Jan 8, 2011

No dealer on Long Island wanted to talk about an Equinox V6 with us. So, we called paramus Chevrolet and asked if they had one in stock to let us test and Bill said to come on in. When we got there Bill was busy with another client so John helped us. The V6 they had was on the floor. They opened the doors and moved the car into the lot and we went for a drive on the highways and side roads. We got back to the dealership and started talking deal. They took a look at our trade and gace us $4500 more than they offered us at a long Island dealership and $6000 more than Edmunds said we would get from a dealer. The Equinox had more stuff in it than we would have ordered but the total price with the trade and ALL those annoying fees and charges came to $3000.oo less than we estimated.We were thrilled. We hadn't been prepared to actually take delivery the same day but they worked it out with the plate transfer and the insurance and we just drove home in our new car.There's an awful lot of paperwork to sort through and the dealership itself is a busy one, but while I was busy signing papers with Bill John was in the car with my daughter showing her the features and helping her set up bluetooth, OnStar, radio stations and making sure she knew where everything was. That saved us a bunch of time. All in all it was a great experience.

maverick1

Dec 31, 2010

Contacted this dealer twice about a vehicle over the internet. Last time, submitted a credit report, and the dealer never got back to me about the report. Living close, I should have gone up there in person and requested info, but will not go int a place that does not respond to customers. Internet salesperson made an offer but the offer was about $700 less on the down payment than I could do. Dealer wasn't willing, on 2 occasions, to take money offered to them. Living in north jersey all my life, and wanting to business with a hometown dealer, this hometown boy was actually quite disappointed with the way business was handled over the internet. There are only 2 other chevy dealers in Bergen County; they probably aren't great, but I will explore them just because of the way I was treated at Paramus.

josieod

Dec 8, 2010

Everyone at the dealership was very friendly and provided all the information I needed. They went to another location to bring back a car that was in the color I wanted, since they did not have one on their lot. The entire process from first visit to purchase to return trip to pick up my plates was very easy. I never felt pressured!!

nancyfduffy

Dec 3, 2010

We have been dealing with this dealership for 25years or so. We have never had a problem with buying or repairs. Everyone is always helpful. They call back when they say they will and are always willing to help get your car in as soon as possible. I highly recommend them for sales and repairs. I feel they will go the extra mile when making a deal for a trade in and we have also had experience with used cars and they have always stood behind their agreement.Dealing for 25years and l5 cars later speaks for itself. The Duffy family wish all at Paramus Auto Mall a happy and healthy Holiday and a great New year.

blabtakker

Nov 29, 2010

After going through 3 dealerships in my area and wasting my time waiting for quotes that were too high and arguing over not wanting to pay for the dealer add-ons, I decided to look elsewhere. Paramus Chevy is located about 35 miles away so I asked them if they could quote me a good per month lease price over the phone. I was surprised that they were willing to do that (on black friday no less). After a few conversations from the comfort of my home, we agreed on a price. Actually, I gave them a price and they were willing to work with that.Upon arrival at the dealership, all of the paperwork was ready to go. All I had to do was sign it and drive away with my new car. I thought dropping off a leased car would be a pain, but all I did was park it and they did the rest.Also, amazingly enough, I didn't notice any dealer add-ons which is a rare find these days and which is why I was able to negotiate a price no other dealer was willing to agree to. They were just selling the car that was delivered. That's it.Another rare find is a dealership that sends personal emails vs. the canned garbage that I received from other dealerships. I had sent a quote request to Paramus the night before Thanksgiving and received a personal reply on Thanksgiving from a real person (who apparently works 24/7) and not from a generated message.Overall, a great unexpected experience and very friendly atmosphere. If I'm in the market for a Chevy 3 years from now, I'll probably just save the hassle and call Paramus Chevy first. The drive is worth it!

ctparker

Nov 29, 2010

well you heard about the miracle on 34t st,i have just experienced the miracle on rte 17 north at the paramus auto mall.It was black friday when I arrived their in a mental state prepared to do battle with the stereotypical car salesman at the stereotypicalcar dealership anxious,on guard and determined to outwit him.I approached the entrance and viewed two salesman waiting to pounce on their next victim,me! but to my surprise no one did.I was allowed to walk around the showroom look at the vehiclesundisturbed and when i was ready found Bill and set in motion the most pleasurable carpurchase ever.No pressure at all the anxiety began to melt away as the minutes ticked by and the experience became simple relaxing,enjoyable.we began to explore what i wanted in a vehicle and what was the best for me, what i was looking for not what Bill wanted to sell me i decided on a chevy cruz we took it for a test ride and i was blown away by the vehicle, on our way back it was time to negotiate i waited for the words we all are familiar with lets talk to the manager the old anxiety returns and im introduced to RJ mann "the manager" now let me just say if you are in the market to purchase a new,used,or whatever see the Mann brothers or any other sales person who has been trained by Mann himself rj looked at me and said where do you need to be to make this happen for you i gave him my numbers and he had several options for me to choose from and was in a black granite metalic turbocharged 2011 cruz 1Lt it was during my conversation with rj that I discovered his philosphy just make people happy with the whole vehicle purchase procedure,when they come to my store thats what we allstrive for make the customer happy well sir congradulations i love my new car.

njcarshopper

Nov 24, 2010

I have owned Chevy vehicles for most of my life and had experiences with several dealerships. After buying at Paramus Chevy I can honestly say I have stopped wasting my time "shopping around". From my very first experience at Paramus Chevy, I felt the salespeople were well versed, extremely knowledgeable and very friendly. I have been back several times to purchase vehicles after my first experience and intend on returning in the future. Not only is the sales department great but the service department is also a pleasure with which to deal. No matter what questions I have had over the years, the staff has always been eager to provide me with the information I need. I would whole-heartedly recommend Paramus Cheverolet to anyone in the market for a car. It is dealerships like Paramus Chevy that make the car buying experience pleasureable.

new-yorker

May 28, 2009

This dealership is full of dis-respectfull people. They were racist. At first they gave the price no one could meet/beat than when I got there, they tried to make up the difference through finance rate. I took the car than they harrassed me ALL day with phone calls. I now know why GM is going out of business and one of the BIGGEST reason is dealers like Paramus Chevy.I would warn any one that's looking to deal with them, there stories and prices change faster than weather.