Used Cars for Sale at Park Ave Acura in Rochelle Park, NJ
Park Ave Acura of Rochelle Park offers you the opportunity to find used cars by Park Ave Acura. Park Ave Acura is a trusted dealership serving clients throughout Rochelle Park, in search of certified used cars. Also, Park Ave Acura is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Park Ave Acura to get the affordable car that is right for you.
Location: 171 NJ-17, Rochelle Park, NJ 07662
Phone: (201) 587-9000
Working time: 09:00 - 18:00 Open now
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Park Ave Acura
Authorized EpicVIN dealer
07662, Rochelle Park NJ
Check DetailsWhat’s more, Park Ave Acura of Rochelle Park has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Park Ave Acura. Check out the listings today to find the right car for yourself. Park Ave Acura is definitely the best place to buy used cars online.
Renee Miller
Aug 15, 2021
I’m usually anxious and skeptical when going into dealerships but the people here were amazing. Jerry and Shawn are hands down the best! Not only did they get me into the car I wanted but they were very sweet, informative and helpful. They made the buying process SUPER easy and stress free.
Farha Sheikh
Jun 17, 2021
I'd give this experience a 6/5 if I could :) I had the pleasure to work with Mano, he's a true gem of a person! From the moment we walked in Mano was attentive, quickly helped us choose our car, and we were out in under an hour. Mano really made the experience pleasant, and I highly recommend him to anyone who may want an Acura. I know I will be a lifetime customer of his. Thank you so much Mano and Acura Park Ave for my new ILX.
Parth Naik
Jun 15, 2021
Scheduled an appointment for test drive today for 5.45 PM. The assigned person was not available, waited for 30 minutes. There were at least four sales persons available and were totally free but just one of them cared to ask if we need help and rest were not interested in selling the vehicle. Came back home without the test drive. Really bad experience. Please be aware before visiting. Even if you’re having an appointment there, there is a total chance that nobody will come to help you. Not doing any future business with this dealership group.
AKT Taekwondo
Sep 10, 2021
They are sale a car $5000 over price from MSRP. No helpful and very rude. Do not waste your money. Go to other dealership and buy a car. Never go to Park Ave Acura anymore.
John Ortega
Sep 7, 2021
My leasing experience at Park Ave Acura was the best I've ever had with any dealership. Peter Vandenberghe is a professional, attentive, and honest individual who took excellent care of me throughout the process. New vehicles are a bit hard to come by these days and he kept me informed the whole way through. Sales representatives Justin Felix and Jonathan Creus were also top notch professionals. The sales manager whose name I unfortunately do not recall was polite and extremely efficient - he had me in and out of his office in less than 5 minutes! Kudos to ALL the staff at Park Ave Acura for being exemplary professionals who set the standard for how a dealership should be run. I could not recommend Park Avenue Acura any more highly. The entire Tri-State area should bring their business here!
ertilm
Nov 29, 2016
Alfredo did a great job and answered all our questions. This dealer also carries a large inventory so it makes it easy to find the car you want.
Jorge coligas
Nov 28, 2016
I had an amazing experience at the dealership !!! An associate by the name of Justin was extremely helpful, patient, and accommodating throughout the entire process. I would definitely recommend him and the dealership to anyone in the market for a new car.
Steve S.
Nov 28, 2016
This is a wonderful dealership. Our sales person, Jorge, was very friendly and helpful. He worked hard to make the numbers right and made us feel comfortable the entire time. At no time did we feel pressured. After purchasing the car, Jorge was nice enough to introduce us to the service department and help us pair up our phones to the car. Will definitely do business in the future.
Vjaramillo
Nov 27, 2016
Maurizio was amazing! He provided the best service possible, and made me feel comfortable throughout the entire process. Will definitely recommend this dealership to friends and family!
AcuraSUV
Nov 27, 2016
Maurizio and Moreno were excellent! They made the whole experience pleasant and seamless. I highly recommend Park Avenue Acura. Love the car too; it's my first Acura and so far I'm very pleased with it.
gusvlad
Nov 27, 2016
Its always a pleasure to work with Maurizio. He has a complete upfront, straight shooter type personality which is hard to find. No games, no hassle, just great service at the best price. Historically, Maurizio has consistently provided outstanding service and attention when purchasing our new Acuras. This was our 5th purchase of an Acrua from Park Avenue. Their prices and service are always outstanding.
Eileen Petersen
Nov 26, 2016
From start to finish the whole process of my purchase was great. My salesman Justin Felix was amazing. He was very knowledgable and made everthing so nice and easy. Best car buying experience ever. Thanks again Justin and Park Ave Acura
Slam dunk 12
Nov 26, 2016
Justin Felix sold me my TLX. I truly love my car. He was extremely polite, knowledgeable and punctual. I would recommend Justin and his dealership to anyone looking for a great car/ deal. He was a true gentleman.
Momof2
Nov 26, 2016
I was car shopping and unsure if I would buy a vehicle at all. I spoke with Justin and he was so personable and informative. He answered all questions I had and went over everything. I love my new Acura! I will definitely recommend Justin to all my friends and family.
mariapagan
Nov 25, 2016
The salesperson was courteous, worked with me explaining all the details I needed to know about the car. He took his time and was so pleasant and very knowledgeable. I Would highly recommend this salesperson and Park Avenue Acura.
Paul Anthony Calinog
Nov 25, 2016
I would like to express warm approval to Mr. Jonathan Creus, my salesman. He was able to explain to me all the facts and features about 2017 Acura MDX. His knowledge and experience in auto sales was of high standard and very professional. He found a way to make it work in my favor and I couldn't have asked for more. Thank you Jonathan for your assistance in getting a brand new 2017 Acura MDX. Thank you for your patience and guidance from beginning to end. -Paul Anthony Calinog
roxyroxy
Nov 23, 2016
Alfredo Sierra made the process easy and I got a good price. I knew what I wanted so there was no need to come to the dealership until I picked up the car. I found this dealership through Buyers Edge. Alfredo contacted me immediately. Everything was done by phone, text and e-mail. I would recommend Alfredo Sierra and Park Ave Acura. Karen Leopizzi
Michael Brenyo
Nov 22, 2016
I found this dealership using TrueCar - Municipal Credit Union Car Buying Service. Im glad I did. Not only did I get the Exceptional Price listed for my new Acura when compared to other sales nationally. I was able to get a fantastic price on my trade in as well. Couple that with Salesman Curt Lewis, who was friendly, knowledgeable and more importantly not pushy, made this an enjoyable car buying experience. Thanks to him, I was in the car of my choice with the accessories I wanted at a great price within days. Thanks Curt.
davidw
Nov 22, 2016
I dread when my lease is ending. I don't know which is worse, going to the dentist or shopping for a new car. Dan Shapiro made all the difference. He made the whole process a real pleasure. It was hassle-free , he promised and he delivered. Thanks Dan job well done.
dlnj
Nov 22, 2016
Dan Schapiro and the Park Ave Acura team were a pleasure to deal with. From the start Dan was easy to work with, honest and hassle free. Dan was very responsive and ensured all my questions and concerns were addressed. Dan also made the buying process very efficient. We did a lot of the advance work over the phone, making the day of purchase very quick and easy. Great experience overall!
JEM
Nov 22, 2016
The entire process was seamless and quick. Ivan expressed genuine customer service and was so sweet. I traded in my car for a 2017 RDX. Ivan was sure to show me the small details in the SUV as well show me the service area. Overall great experience. GOOD JOB PARK AVE ACURA :)
mdxman2017
Nov 21, 2016
Traded our 2003 BMW X5 with New Acura MDX 2017. Mr Creus was definitely helpful from selecting the car options to going over the different features of the car or even plate installation. I greatly recommend Mr Jonathan Creus to any potential buyer!!!
vishna3
Nov 20, 2016
Curt Lewis has always been very professional, pleasant and to the point. Have leased from Park Ave Acura three times and every experience has been great !!!Jorge Herrera in Finance too has been fantastic to work with.
Freddie Torres
Nov 16, 2016
Alfredo, returned my internet inquiry regarding a vehicle on the lot. It was not an Acura and he was very knowledgable about the vehicle I had questions on. I went in to see the vehicle and took it out for a test drive. Long story short I am now the owner of a new vehicle and Alfredo made the transaction smooth and problem free.Regards,~Freddie Torres
Happycustomer
Nov 16, 2016
Dan Schapiro was our sales associate. Leasing and trading in a car/SUV can be a very hectic and stressful time, especially when time is limited.With my minimal time, I shopped around at numerous dealerships and always left with frustration and a headache.The moment I walked into Park Ave Acura dealership, I met Dan. He was an absolute pleasure to work with. He was friendly and extremely helpful. He simplified and expedited the process. I left without a headache and an awesome car.I am very happy with my experience and will definitely be back in two months to lease another vehicle with Dan when my other SUV lease is completed.
JAE1CARS
Nov 16, 2016
Had a wonderful experience leasing my TLX from this dealership. Quickest and most pleasant experience ever. Emailed the dealership with my figures, they agreed and in just over a half hour I leased the car. No gimmicks or shady sales tactics.
Crjackson
Nov 14, 2016
I had s very pleasant transaction, no pressure, excellent service, and Maurizio was very knowledgable about the car he even synchronized my phone to use in the car. I could not have asked for a better experience.
Jbeach
Nov 11, 2016
I made my first inquiry online and since then I was met with the best experience as a new car shopper. Professionalism, no pushiness or pressure and a nice quiet showroom.
Terry 13Carmine
Nov 11, 2016
Prior to going to the dealership I called Alfredo told him what I was looking for and what I wanted. Alfredo was great. I walked out in less than an hour with the car I wanted.
Jojosf
Nov 11, 2016
Mr Alfredo Sierra,I can't thank you enough for your help for almost 3 months going back and forth until we finally had a deal last November 7..Very helpful and patience,honest and very knowledgeable on the MDX.I will absolutely go back to this dealership in the near future even though i live in Long Island..Keep it up and thanks again!
Corey
Nov 10, 2016
This is my 2nd lease of an ILX. Being that I dont live nearby and could easily use a local dealer, Dan Schapiro has made the process a very simple one and without any stress. I plan to come back and see him next time.
jw1101
Nov 6, 2016
My wife and I was greeted my Mano Gobencion. He showed us the 2017 .MDX and took us for a test drive. When we got back at the Dealership we told him that we were looking at other brands of comparable SUV. Mano was personable and knew his product well. We decided to purchase the MDX because of its accolades and many standard features. I highly recommend Park Ave Acura and Mano to all my friends and family.
SatisfiedLessee
Nov 4, 2016
Have driven Acuras for years - appreciate the combination of performance and reliability. This is my second RDX lease with Park Ave and Alfredo Sierra made the process virtually effortless. I have a very tight schedule and conducted the entire process on line. All I had to do was show up and trade cars. Hats off to Alfredo for his professionalism and responsiveness. Looking forward to dealing with him in the future.
ShaynaG
Nov 1, 2016
This has been my second time working with Mr. Maurizio Ranieri at Park Ave Acura and hands down he is the best sales person I have dealt with ever in my car buying/leasing experience. It's obvious customer satisfaction is his main focus. I am not sure I would ever veer away from working with him in the near future!!!
debrizataol.com
Nov 1, 2016
We were looking for a certified pre owned for our son as a first car. We found the perfect car for our family and our salesperson was great showing us our options.
Chandrasekar Ramasamy
Oct 31, 2016
Bought a 2017 Acura MDX Tech with a lot of dealer installed accessories. Salesperson Curtis Lewis was very friendly and courteous. The entire buying purchase was very efficient. couldn't have asked for a better experience. I submitted an online request on Friday night (10/21/16). Received an email response with price on Sat morning and got a phone call from Curtis to inform me that the price was mail (glad he called as the mail got to junk folder). Went that afternoon for the test drive. Finalized the price and options over the phone on Monday/Tuesday. Curtis got all the options installed (including the plates :) ) as we live an hour from the dealership. We went back the following Saturday (10/29/16) to pickup the vehicle which was ready for us when we reached. Was at the dealership less than 45 mins to settle everything and pick up the shiny new White/Ebony MDX.
hecnotic
Oct 31, 2016
Alfredo Sierra was the first sales person that was upfront and honest. I will recommend anyone looking to make a purchase with Alfred. He took the time to allow me to test drive both types of the TLX which is the four cylinder and the six cylinder. He also allowed some time for me to do additional research to make sure I was receiving the best deal! He ensured me I would not get the same service anywhere else and I will say that he was a man of his word. I came back to Alfred to lease my 2016 Acura TLX V6 Tech in the color combination that I wanted with an amazing price. I will definitely shop with Alfredo again regardless of the dealership that he works at.
Mayda
Oct 30, 2016
this is my 3rd Acura with Park Avenue! I always come back because they are honest, and I feel that they do try to give me the best deal plus they remember their customers! They go the extra mile, i went to pick up new car, they already had new plates for the car and a big red bow on it! Jonathan added that touch and that went a really long way! I loved it! First time with red bow, like a comercial!
Carlos3077
Oct 28, 2016
I will start by saying that, if you are considering an Acura for your next car, Park Ave Acura is the best place to start your research. What makes this dealership the best is the team of employees working there, and among them one of them, at least to me, is the best, Alfredo Sierra. Alfredo will do his best to get you the deal you want, no question goes unanswered, and at no time you feel pressure to make a decision fast. I recently leased an Acura MDX Advance, making all the vehicles in my household now Acura, and Alfredo was the sales person I looked for for my deals.
Asierra
Oct 26, 2016
Thank you so much for your help with choosing my new car Alfredo! I love my new 2016 TLX. It's the perfect car for a even more perfect price!
Justin b
Oct 26, 2016
Justin was very helpful and knowledge on the MDX that we purchased. He was also very responsive. I highly recommend paying him a visit for quality service.
Larry123
Oct 26, 2016
Great experience working with Justin. Made the process simple and quick. He was straight up and honest from the very beginning. It was my best car experience
Tony123
Oct 25, 2016
From start to finish it was great. Dan Schapiro is a straight up genuine guy who was very honest from beginning to end. Was one of the best car purchase experiences I've had over the last 40 years of purchasing vehicles
xtina
Oct 25, 2016
This is my 3rd Acura, but my first lease and first time going to Park Ave Acura. Before I came here, another Acura dealer reached out to me saying that they wanted to buy my TSX from me and would offer me a great deal on a TLX lease. I told them what I was looking for, what numbers I could afford and if they couldnt match that I didnt want them to waste my time. Long story short, I wasted my time at that dealer. I called Park Ave Acura and asked for an available sales associate and I was directed to Jonathan and I am very happy I got him as my sales associate. I was very annoyed since the other dealership could not meet my requests after reaching out to me, but I told Jonathan exactly what I wanted and he did everything he could to make me happy. He was honest, professional, and very knowledgeable, everything you want in a car salesman! I would recommend him to anyone, he was fabulous!
RLXfan
Oct 24, 2016
I just leased my 4th Acura from Park Avenue. Maurizio Ranieri is the best salesman I've had .No pressure, very informative and efficient. He gave me time to consider my options, explained the cars during test drives and worked hard to find the car I wanted. He made the paperwork easy. I really like my RLX.
Luvacura
Oct 23, 2016
Mano Gobencion is a great salesperson ! I have leased a car with Mano since 2003 at Park Ave Acura. I just picked my 4th leased car and I was in and out of the place in record time. He had all the paperwork ready and everything! It's really great that he remembers and know what I want and what I need every time! He gets me out of my lease early every time! Mano is a pleasure to deal with, he is personable, good listener and knowledgeable. I highly recommend him to anyone.
allie
Oct 23, 2016
Last year I was looking to lease my first car. At the time, I went to multiple dealerships and was not greeted by anyone. One dealership in particular, Maxon Mazda Hyundai on route 22, was extremely insulting, a sales person basically implied I was too young to purchase a car. After multiple bad experiences with dealers/dealerships I was discouraged in what should be an exciting process since it was my first car. Last spring, after all of the awful experiences, I went to Park Ave Acura and was immediately greeted by Jonathan Creus. I test drove an ILX in a matter of minutes. Jonathan was very respectful on the test drive. I asked him if we can stay off route 17 and he accommodated my wishes and took me on side streets. When it was time to go back on route 17 on the test drive, Jonathan switched places with me and he drove it back to the dealership. He gave me his business card and called back a few weeks later. At that time I thought it would be best to wait until the summer was over to purchase a car and Jonathan respected by decision on waiting to buy the car. I never felt any pressure to purchase the vehicle, which was great. Jonathan called back about a week ago and told me they were having great lease deals. I told him again that I would think about it and again he was respectful of my decision. I called back and we discussed numbers. Jonathan gave me all the information on the phone about how much I would be spending and I ultimately went in for another test drive yesterday. After the test drive, I considered to lease the TLX and the numbers that Jonathan told me over the phone were the same. I liked the fact that Jonathan was honest and did not try to just get me into the dealership with good numbers over the phone and change it when I got there. Yesterday I leased my first car, the TLX, and I had a great experience at Park Ave Acura. My salesperson, Jonathan Creus, was extremely professional, respectful, and honest. I would absolutely recommend him to anyone purchasing an Acura. I also had a pleasant experience in the finance department at Park Ave Acura. While finishing my paperwork, James Lundy, was friendly and gave my boyfriend advice about his lease with another car brand. James told him that he should look into his lease contract with Nissan because he might be paying for fees he shouldn't be. Overall, Park Ave Acura has great employees that genuinely care about the people they are selling their cars to. I highly recommend this dealership.
steph&jeff
Oct 23, 2016
This is our second MDX, and we are very happy with the services at Park Acura. Dan was great and very helpful in making the process smooth and seamless. Thank you!
AG101913
Oct 22, 2016
I had been to other dealerships but came back to Park Ave because of Maurizio. He was empowered to make decisions, so the negotiating process was quick and easy. No sitting around while the sales person talks to the finance guy. Maurizio was professional every step of the way and took care of every detail for me. He even called the insurance company for me before I picked up the car! I would absolutely recommend Park Ave, and especially Maurizio!
Rfajen
Oct 20, 2016
Justin made it such a comfortable experience and really went above and beyond to help me. This was the best experience I've ever had, I will tell all my friends and family about Park ave.
rlopez1111
Oct 19, 2016
We came to this dealership thinking we were going to waste the whole day dealing with sales people trying to sell us everything we did not need. To our surprise our experience was completely different. Jonathan welcome us on our way in, and after a brief description of what we were looking for, he was able to shows us a couple of good options that fit our budget. He was very honest and acted very professional and made a priority to try to get us more value for our money.The whole process of trading an older car from another brand, getting a new MDX and assisting the finance process was completely within 3 hours, which I think is a record in comparison to other dealerships that make you waste so much time.We highly recommend Jonathan Creus and this Acura dealership. We love our new SUV Thanks again Jonathan. : )
Sincerely_Priscilla
Oct 19, 2016
This dealership was unlike any other dealership that I have ever been to as far as customer service goes. When I first walked in the door I was immediately greeted by someone & let them know that I had an appointment to meet with Ivan... he walked us over to his desk and went to find our sales rep. Ivan and I had spoken a few times previously regarding a few different cars that I was quoting out since I was undecided on which car. Ivan was a pleasure he was able to get everything taken care of for me since I work an hour away from the dealership he was able to work out the bank approval for me so that when I got to the dealership it wasn't all this back and forth and waiting for hours. I sat down, got the information I needed over to my insurance company then immediately after we met with the finance manager who was FANTASTIC! Not only was he friendly, personable but he was actually very funny,n my fiance & I had a pleasure chatting with him! I never once felt rushed out, or uncomfortable with the process. After signing the paperwork my car was waiting for me right outside the door just waiting to be driven away! Ivan sat inside the car with me and went over all details and answered all of my silly questions. I am more than confident that in 3 years I will be back for my next Acura. THANK YOU Ivan & Chris for all of your help.
Anton4475
Oct 18, 2016
Jonathan was a great help throughout our visit and ultimate lease. He was a big reason for us leasing an Acura and was forthcoming with all the information about the MDX. He was honest and didn't play the salesperson game that others sometimes do which I was extremely happy about. I'll recommend him and the dealership to anyone and we'll be back for service and our next car.
Govind Thota
Oct 18, 2016
You need not bargain will get good price and good service This is the Second Accura MDX I purchsed from this Dealer. Employee MR Alfredo Sierra is Excellent and dedicated He will make your buying experience Excellent. I give him Five Stars.
Leslie Billera
Oct 17, 2016
From the moment I stepped into this dealership, I felt as if I was experiencing concierge-level service. Not pushy, just friendly and open - very refreshing. I worked with Jorge Agraz who was straight-forward and a true gentleman. I would highly recommend visitng this dealership and asking for him by name!
LYNETTE
Oct 16, 2016
Alfredo Sierra:Thanks to you Alfredo. You are such a wonderful persona to make business with. I will definitely recommend you to my Friends. You did a good job, terrific price and you know how to treat people and have them feel warm and confident about the deal that they are going to do. Thanks a million
MarcN
Oct 11, 2016
My sales person, Alfredo Sierra, did an amazing job in helping me find my new TLX at a great price with no hassles. He was considerate of my time, keep in constant touch with me and had all the paperwork ready for me when I got to the dealer after a hard days work. The last thing I wanted to do was spend hours at the dealership. I was in and out in less than an hour. He was patient in explaining my cars features and answered all my questions. He even called me the next day to see how I was enjoying my car. He's a great guy and an even better sales person. I would highly recommend him for your next vehicle. From another satisfied customer.
Alex Martin
Oct 11, 2016
My experience at Park Ave Acura has been excellent from start to finish. My sales person Alfredo Sierra was very nice and not pushy like other sales guys. If you're in the market for an Acura, Alfredo is the man to go see.
dailxloca
Oct 11, 2016
This is my third Acura and I would go no where else, EVER. Alfredo Sierra provided professional service with my re-lease and because of my busy schedule, helped me get most of the paperwork done via email. I would recommend Alfred to everyone and anyone considering buying or leasing an Acura. You will not be disappointed. Thank you! See you in 3 years!
DonVic
Oct 11, 2016
Park Ave Acura is by far the best dealership in the tri state area from management to the salespeople especially Dan S . Shopped around between a few dealers and they were always quick to respond and did everything to make sure me and my wife are happy . If you need a great car and deal go to Park AvE Acura !!!
Deidra Cullari
Oct 10, 2016
Jonathan was more than helpful. I am an existing customer with Park Ave Acura; this was my first time meeting with Jonathan. He showed me every model and make that I was interested in and helped keep me within my price point. I never sign a lease the first day I visit a dealership, but Jonathan gave me exactly what I was looking for. He assisted me with all my questions and concerns and I felt extremely at ease with my new lease choice. I definitely will be using Jonathan again for my future leases.
Rosa4279
Oct 10, 2016
After searching several dealers and communicating with different sales persons back and forth, I am so very glad that I decided to follow through with Park Ave Acura. Dan Schapiro was very pleasant to work with and very accommodating in every aspect. There were no usual runarounds you get when you get to a dealer and I was glad that everything was done swiftly and smoothly. He was very honest and straightforward not to mention very prompt when it came to communications via emails or calls which was a major plus since I was running low on time. Overall I would recommend this dealership and Dan to anyone who might be interested in getting an Acura! Thanks for everything!
rdx7032
Oct 9, 2016
Thank you Mano Gobencion for a great job in going over the RDX from its entry level to its highest level. Your product knowledge and your patients to answer all my questions was outstanding. You made me and my husband very comfortable in purchasing our RDX. I am very happy to have you as my salesperson and I surely will recommend this dealership and you to all my friends and families.Also, thank you for staying to go over the features of the RDX after the dealership closed. You made it comfortable for me to drive my new RDX home. Again THANK YOU Mano and Park Ave Acura you made my purchasing experience painless.
Serge
Oct 7, 2016
Curt Lewis, Internet Sales Manager, handled my price quote request on new MDX lease. He emailed me twice, and finally we got on a phone. Very friendly, no pressure whatsoever conversation. By that time, I was already considering a very good offer from another dealership in the area. I quoted that offer to Curt. And Curt was able to beat it! I still took a delivery from my first dealership, out of curtesy - they also gave me a very solid offer and nice sales experience. But Curt - you are simply amazing! Thank you! I will recommend you anytime!
ianreal75
Oct 6, 2016
We went to the dealership with the mindset we'll stay the whole day. The agent, Mr Alfredo Sierra was truthful, very knowledgeable and the extremely fast on getting what WE want done. It was by far the best experience on car buying we had. Kudos to the finance mgr Mr James Lundy for making it quick on his side. Nothing was forced on us, they laid out their products and we get to choose or not to. We just absolutely trust Park Ave Acura and Mr Alfredo Sierra.
John Baier
Oct 4, 2016
Felt like a VIP...staff was extremely helpful and knowledgeable. Never felt pressured, very relaxed atmosphere. I would highly recommend this dealership for any of your car buying needs.
Joseph Stanziale
Oct 3, 2016
I recently leased a 2016 acura tlx and got a really great deal through emails as well as face to face discussion. I went in looking at an ilx and wound up with the bigger car for the same price, you can't beat that!
nickdellosa
Oct 2, 2016
Alfredo Sierra was a pleasure to work with on my recent RDX lease. All the paperwork was prepared the day I picked up my car without issues. The lease amount was more then reasonable and Alfredo assisted throughout the process. If you're interested in an Acura you must consider checking this dealership out before the others. I highly recommend them.
car2016hua
Oct 2, 2016
I purchased a new RDX from this dealership. I negotiated the price through emails and went to the dealership to finalize the purchase and trade in. The whole process was smooth. Curt was a pleasure to work.
Elizabeth Murphy
Oct 1, 2016
I just recently purchased a used car from Park Ave. Acura. After dealing with over a dozen dealerships in my search for a car, I can honestly say that Park Ave. was a breath of fresh air. Once I indicated my desire to purchase a specific car they had in their lot, Justin Felix worked hard to get me the best price possible to fit my budget. He and the staff at Park Ave. were polite, diligent, and professional throughout the whole process. I am completely satisfied with my experience and would whole heartedly recommend this dealership.
Olga
Oct 1, 2016
Both the dealership and service at Park Ave Acura are always on point, friendly, accurate and professional. Dan has been a trustworthy agent through several transactions and I would recommend him highly to anyone. Likewise, my financial paperwork process was painless and very clear, thanks to James.
Sean Mead
Oct 1, 2016
The sales team at Park Avenue Acura is courteous professional extremely knowledgeable on the product in the car business in general I highly recommend this dealership if you interested in any Acura products
suraj saggar
Sep 30, 2016
I initially came into to talk with a senior associate who had sold me my previous MDX-he referred me to Jonathan Creus due to a personal issue for which he was unavailable. Jonathan was very professional, efficient and easy to deal with. He made the entire process non stressful & provided excellent customer service. He also offered to have my wife come back with the car on another day and go over all the features-I appreciated his availability and he was very prompt in getting back to me and answering all my questions. I would reccomend him to anyone looking for a new accura without reservation
Mary C
Sep 29, 2016
We talked into the dealership with a lot of reluctance. We were looking at Acuras and at Volvos, and had a slight preference for the latter since we have a Volvo already. Plus where we live Park Ave Acura is pretty much the only Acura dealer nearby, so there wasn't a lot of choice.After test driving both types of cars, and visiting & talking to sales people at both dealerships, we decided to go with Acura. A bit part of the decision was the comfort and ease Jonathan went to lengths to put us at. He answered all questions asked, was very knowledgeable, and a great person to deal with. I now highly recommend Park Ave Acura to my friends, and tell them to ask for Jonathan!
PM
Sep 29, 2016
I came in and dealt with Jonathan Creus. Great guy to deal with; quick and to the point. Gave me what I think is a fair price on an MDX with the tech package, and it was a pleasure closing the deal. I highly recommend Jonathan.
Jerrylives
Sep 29, 2016
I walked into Park Ave Acura with the usual trepidation that most consumers have when looking to purchase a new vehicle. I was promptly greeted by Dan Schapiro and he was immediately interested in helping any way he could. After walking me through the vehicle I was interested in he suggested taking it for a test drive (wasn't offered any of the information or test drive at Ramsey Acura). I was very impressed with the car, but more importantly after we got back and sat down to discuss pricing Dan made sure to ask all the right questions to structure the numbers to my liking not what other dealers do and tell you what they want. The process was not very long and after about a half hour we agreed to a deal I found very appealing. I picked up the car the next day and everything was as promised. The plates were even on the car, never had that happen when I picked up a new car. Thanks for making the experience a great one and I will surely be back and will be happy to refer anyone looking for a new or pre-owned Acura.
Barbara 84
Sep 28, 2016
Service is outstanding. Poppi is one of the most delightful people I have ever worked with and I will certainly recommend ParkAve Acura because of her. Barbara SperberCliffside Park NJ
Lumani
Sep 28, 2016
Came here on a recommendation. They purchased their last 3 vehicles here and were very satisfied.I can say that it was a pleasant experience and a fair deal on my new vehicle purchase.
ORIN
Sep 28, 2016
Park Avenue Acura is fortunate to have not just a salesperson in Alfredo Sierra but a people person who knows how to relate and make you feel at ease. He returns your calls and text promptly. My wife and I decided to lease a "2017 MDX SH-AWD" because Alfredo was honest and open with us. I appreciated his approach to vehicle sales, an approach which I find very refreshing. His friendly down to earth demeanor played a major part in my decision to purchase the SUV from Park Ave. Acura. It was a pleasure.Kudos to Alfredo and Park Avenue Acura!
Ravi
Sep 26, 2016
I have been shopping around for a Acura TLX. Alfredo called me for an inquiry I made via online chat. I have been to other Acura dealerships including the one in my neighborhood. Alfredo was very honest and straight forward, no last minute surprises. My neighborhood dealership actually told me that what Alfredo offered was impossible and warned me that I would waste my time going there. I only spend about 30 minutes at the delearship to finish everything. Alfredo is very organized and have everything ready for you when you get there. Excellent customer service and this has been thus far my best car buying experience. Keep up the good work!
No more hondas for us
Sep 24, 2016
My least favorite transaction, renegotiating a car lease, was an easy and honest transaction. No need for haggling. We were treated with respect and got an excellent deal. It was seamless and we are already discussing getting another car from this dealership when our next lease is up on our Honda. Our salesperson, Maurizio Ranieri pulled out all the stops, worked all the programs and possible incentives and was instrumental in our becoming Acura owners. Thank you again, Maurizio.
Robert Russo
Sep 22, 2016
I was down the Jersey shore when my Acura showed that I had a malfunction in my Emission Control System. I called Brian in Service and told him about my problem. I told him that I had to make a few stops but would like, if possible, to drop the car off late that afternoon if he had a loaner to give me. Even without an Appointment Brian made sure I got a loaner and took the car in for service. He kept me apprised on what was going on with the car and made sure my problem was solved as quickly as possible. I want to thank Brian and the rest of the Park Avenue Service Department.
symerix
Sep 22, 2016
I have now purchased three vehicles from the incredibly friendly and informative sales rep, Alfredo Sierra, at Park Ave Acura. One was leased and two were used. Every transaction went smoothly and seamlessly. My recent purchase was a used car. which I had been looking to buy for some time. I told Alfredo to be on the lookout for a sporty used car with a manual transmission and did he deliver. The minute he found a car available, he texted me the details, the photos, the carfax, and the service reports Once again, the transaction was easy and painless. The car was serviced, inspected by my mechanic and cleaned. The price was great and I drove it home the next day. Thank you Alfredo. I'm sure I'll back again for my next vehicle.
zsolis
Sep 22, 2016
I've been to other Acura dealers, but Park Ave is by far the best. I recently re-leased and I upgraded to a 2016 TLX and I love it! First and foremost, I was very happy to hear about the Acura loyalty program which pushed me even more to re-lease. The experience at Park Ave with Alfredo couldn't have gone better. I was actually recommended to go to him because I heard that he was one of the best to work with...they were absolutely 110% correct. Alfredo was outstanding from beginning to end. He was very informative and was able to cater to my needs at helping me find the perfect car. I asked him where was he 3 years ago when I first leased because he was that awesome, not to mention funny but always professional. Once the deal was done, he went on and beyond to make sure I was comfortable knowing every detail about my new lease, which I really enjoyed. Im very happy to say that I left park ave Acura feeling very satisfied and look forward to coming back.
Jessicamustardo1234
Sep 18, 2016
This is my second Acura, and Dan is the reason I returned to park Ave Acura for my new car. I shopped around and as a young female felt like dealerships were trying to high ball the price ans not listen to what I wanted and my price range. I told Dan what I wanted to spend and he made it happen, no BS easy to deal with and listened to my needs. Made me feel extremely comfortable and confident in the purchase. Also, the Acura loyalty program is amazing and tops any other offers out there: wear and tear, roll over miles, loyalty $. I have in the past recommended this dealership and salesman already after my first purchase, and will continue to do so. For the second time I am an extremely happy customer! Thank you Dan and the team at Park Ave Acura!
Karel28
Sep 15, 2016
I have owned an Acura since 1991. This was my third experience with Park Avenue Acura and it was my best so far. I was met outside by my salesman Maurizio Ranieri He was very friendly and polite right from the start. I usually dread the idea of leasing a new car but this experience was very pleasant I never felt pressured or uncomfortable. I felt like I was presented with an excellent deal and I was happy with the ease of the transaction. I have literally spent hours in a dealership in the past but this time everything was done efficiently. It was clear that Maurizio was an experienced salesman. There was no time wasted. He just sat down and showed me how much it would cost to lease a new car. I appreciate the fact that I didn't feel like he was trying to put something over on me or convince me to make a decision that I didn't want to make. He handled the paperwork, including the insurance issues, with ease. Once I had made the decision to lease the care he told me to come back in two hours to finalize the deal. I did so, and everything was ready when I returned. The rest of the process was effortless. I drove my new car out of the dealership less than an hour after I had returned,I have been a customer of Park Avenue Acura for,the past six years. I highly recommend them with special praise for Maurizio. Thank you all for making my experience so enjoyable. And I just LOVE my new ILX!.
jayocch424
Sep 14, 2016
Bought my TXL from Justin Felix at Park Ave Acura. Justin was very knowledgeable of all the Acura vehicles, their various packages and various options. After shopping around, it became apparent that no other dealership could beat their price.After we had a deal, I literally sailed through the finance process. The entire process was smooth, quick and painless.Great overall experience!
cardriver
Sep 13, 2016
They made me, my wife and my two young children feel comfortable and welcome at the dealership, and during the test drive. They allowed me to look at all the models at the off-site lot, so that I could pick the right model and color. They answered all of my questions, and gave me a great deal. And they gave me more than Carmax offered for my trade in.
L123
Sep 13, 2016
We had an amazing experience with Steve sout. A friendly, knowledgeable, patient, and personable sales person. Our experience was wonderful thanks to Steve and high will Ila recommend him as a sales person. Thank you so much Steve
mikemegg1
Sep 12, 2016
I purchased my first certified pre owned car at this dealership. All my previous cars were new purchases, however the savings occurred buying a certified pre owned car fit my budget and my use for this car. Dan Shapiro was our sales representative and I felt the chemistry as soon as we started talking. He shared all the correct information about buying the car and never misled us. He has a great personality and did whatever was needed to make us comfortable with the purchase of the Acura RDX.If your looking for an Acura, Dan Shapiro is the guy to see. Thanks Park Ave Acura for a great car buying experience !!!
Doublep16
Sep 11, 2016
This was our first time at an Acura dealer and I must say they did not disappoint. We met with Jonathan Creus, who was very patient with meeting all of our needs and the price range that we were comfortable with. He is our go to guy now! Thanks again!
receptor1977
Sep 9, 2016
Hi-This is our first experience with Acura and we must say how pleased we are with our vehicle. Our experience at Park Ave. Acura was outstanding, led by our Sales Professional Dan Schapiro. Dan was extremely informative, answering all our questions with ease and describing the vehicle with the utmost in detail. His warm and friendly style was most welcoming.
javierrod322
Sep 7, 2016
I just want to start off by saying that our sales guy, Alfredo Sierra, is great!! This is the second Acura we lease from him this year and he's always very professional and makes sure we are satisfied. We just leased the TLX AWD and met with James Lundy again who is also always very professional and honest. I also would just like to mention that the entire dealership is always very professional and pleasurable to deal with. From sales to service, they provide excellent client service. I wouldn't recommend any other dealerships in the area just from past experiences and knowing what you get when you go to Park Ave Acura.
Acura Bridge Club
Sep 5, 2016
Upgraded my TL for the AWD TLX and I love it. Pete and Mano was great. They walk me through the TLX process. I would recommend this dealership, specially Pete and Mano to anyone in purchasing an Acura. They are both well verse with their product knowledge.
Eliana123
Sep 5, 2016
I went in to get some quotes on a new Acura MDX and actually left that day with my new car! Jorge was great and accommodating. Thank you for your service!
mrlarryp
Sep 5, 2016
Smooth and easy transaction. Pricing was the lowest among all Acura dealers within 25 miles. Curt Lewis very honest and professional. No pressure tactics at all. I would highly recommend this dealer and in particular salesman(Curt Lewis).
Sag265
Sep 5, 2016
Met with Acura rep Justin Felix after having done some preliminary homework online as to what extras where available on the RDX I was interested in. Justin explained in detail what each level included. After my purchase Justin sat in the car with us and in detail took us through the elaborate electronics of the vehicle. There wasn't a hard sell atmosphere at Park Ave Acura.
Shuwei Hu
Sep 5, 2016
I came in to see my options as my lease was ending last month. I decided on buying my car as opposed to taking on a new lease. Dan was extremely helpful through the whole process - professional, efficient and very informative. I'd highly recommend this dealership and Dan Schapiro to anyone looking for a new vehicle. You will not be disappointed.
Vin
Sep 3, 2016
Alfredo Sierra, sales rep at Park Ave. Acura, is honest and open. I appreciated his approach to vehicle sales, an approach which I find uncommon. His friendly, helpful disposition and knowledge were integral in my decision to purchase the car from Park Ave. Acura. Thank you.Vin Carella
JuanMaldonado
Sep 1, 2016
Jonathan was very welcoming and worked hard to get me the best deal I could get. He made the whole process hassle free and am very pleased with how fast I was in my new lease.
Michael St. John
Aug 31, 2016
Worked with Curt via email to find the right TLX for my wife. He was great. We were in and out of the dealership in one day with our new car. Would definitely go through Curt and Park Ave again.
Bradsuralik
Aug 31, 2016
It was a pleasure working with Dan. He is very knowledgeable and friendly. He made the process of purchasing a car a great experience. I would recommend Dan and the dealership to my friends and family.
tdl
Aug 30, 2016
I was looking for a car to lease and went to all the dealerships on Rte. 17. Dan was the only salesperson who took time to answer my questions in an efficient and courteous manner, which I truly appreciated. When I called him to test drive the car, once again he was very accommodating. I put a deposit and decided to pick up the car the following week on Tues. Of course, I had to change to Mon., but I called Dan and he said, "Of course!" He was patient as well when explaining all the items in the car. Dan was always professional, helpful, and made the whole process very easy; therefore, an outstanding rating! Thanks, TDL
mobaek
Aug 27, 2016
Steve was surprisingly friendly and very knowledgeable. He knew exactly what we needed and wanted and took very good care of us.i highly recommend him for anyone looking for lookibg for a car.
sungkim08
Aug 26, 2016
This was my first time buying an Acura and it was a great experience from beginning to end. Steve was very helpful in answering all the questions I had about the car and financing. He was able to get me the best deal possible and I couldn't be more happy with the purchase.
Rich
Aug 24, 2016
Similar to my past experience with Alfredo, he was upfront, honest and considerate of my time. Very pleasant experience and will be back again when the need for a new vehicle arises.
dina
Aug 24, 2016
I couldn't be happier that Alfredo returned the call I placed thru the chat section of Acura site. We haggled over the phone and practically agreed right there and then, that's how reasonable his offer was! I had spoken to some dealers' salespersons before him and I couldn't believe that I am getting the best offer from him. Alfredo is so efficient and friendly and he was actually the first car salesperson whom I believed really care for his clients. When I went there, our transaction took less than an hour. I loved the car. I am very pleased with my experience with this dealership and with my dealing with Alfredo Sierra. He is the best! My friend who was with me was amazed at how easy and fortunate I am to find such good deal and to have a nice person such as Mr. Sierra to do the lease transaction with me.
Christine Thomas
Aug 21, 2016
I came into the dealership in search of new car and left out with exactly the vehicle I wanted. Jonathan made me feel so comfortable. I didn't feel pressured into buying a car. He didn't make me feel like I needed to buy the car that everyone was trying to sell. I felt as if i was shopping with a friend for that perfect dress. I would DEFINITELY refer my friends and family to this dealership. I will definitely give this dealership my future business.
David
Aug 21, 2016
Curt Lewis quoted us a great price over the phone with no haggling. Our appointment to sign the sales contract took less than 10 minutes, And our appointment to pick up the car was less than 30 minutes.It was simple, convenient and hassle free! Bravo Curt and Park Ave!
Ivy
Aug 17, 2016
Alfredo was wonderful and knowledgeable. He responded right away to my query for a certified pre-owned RDX with low mileage. He dedicated a few hours to having me test driving multiple vehicles and explained all the features until I settled on my new car. I kept my last Acura for 14 years and hope to do the same with this Acura. I highly recommend this dealership and in particular Alfredo.
mrsnunez
Aug 17, 2016
We were looking at specific models and our salesperson was honest and to the point as far as pricing. Great experience from beginning to end!
Kalv123
Aug 13, 2016
Alfredo was very helpful throughout the whole process willing to answer any questions or concerns with all honesty, made sure we left the dealer happy. Definitely look forward to doing business again with Alfredo in the future
9377
Aug 13, 2016
I sent an email looking for a specific 2016 RLX I was looking for. I received a call from Alfredo within an hour. We met later that day and did a deal..no back and forth ... Did a fair deal for both of us. Picked up the car 2 days later.
Naveen Menon
Aug 10, 2016
I recently purchased a new RDX from Park Avenue Acura and my overall experience with the dealership was a very positive one. I had sent my query for a quote to a number of dealerships, but while other dealerships asked me to schedule an appointment for discussing price, Justin offered me an attractive, no-hassle offer right away. He made the entire transaction happen in a very smooth manner, including the trade-in of my old vehicle. I will recommend him and well as the dealership to anyone looking to buy an Acura!.
Painful
Aug 9, 2016
Transaction done efficiently,professionally,and competently. Would recommend him to anyone . I give high ratings to the entire experience. Will use this dealer in the future for ay Acura purchases or service.
Maria Pascual
Aug 8, 2016
My experience at Park Ave Acura was excellent. Steve was extremely easy to work with helped me get exactly what I was looking for in a new car.friendly and very helpful - would definitely recommend.
AVANCHA
Aug 8, 2016
I am CARDIOLOGIST in Passaic county alfredo is one of the best car salesman who is very good and understands your personal needs and transportation needsthis is second time I got a car from him again because of his great service
Mary Sczepanski
Aug 7, 2016
Park Ave Acura was my Dealer of choice. I recently bought a new 2017 RDX, it is the3rd new car I have bought from them. The salesman Curtis Lewis made the purchase easy. He was pleasant to work with, very knowledgeable.
Maryj1205
Aug 5, 2016
The team at Park Avenue Acura made my leasing experience quick, easy and painless, specifically Curt Lewis. I initially contacted Curt via email through their website about leasing either a RDX or MDX. Curt responded to my emails quickly and was very helpful. He provided prices, details regarding the various models and was very patient. I highly recommend Park Avenue Acura.
sck
Aug 3, 2016
What a pleasant experience it was buying a used car from Park Ave Acura. I worked with Jonathan who was an absolute pleasure to work with. He even went out of his way to pick me up at my house and take me to the dealership to pick up my car and I live fairly far away. Right car, right dealership. You won't be disappointed.
garyweiss
Aug 3, 2016
I would like to thank Maurizio for outstanding service, from the moment I walked into the dealership until the moment I drove off with my new TLX, his support was insightful and he both listened to my requests and responded quickly, respectfully and thoroughly.I am not a fan of the car buying (or leasing) experience, but Maurizio made it fast and easy. Much appreciated. I will happily buy from him and from Park Ave Acura again.Gary Weiss
Frances
Aug 2, 2016
The dealership was clean and comfortable. The staff super friendly and accommodating. Salesperson-Jorge was helpful with he purchase of my vehicle. Would definitely refer this dealership to friends and family.
ISABEL KURLAN
Jul 31, 2016
Maurizio Ranieri made it very easy for me to purchase my new Acura TLX. He treated me with professionalism and knowledge and courtesy. I would recommend him and your dealership to anyone interested in purchasing a car. I am again a proud owner of a beautiful, safe vehicle. Thank you.
Dan
Jul 29, 2016
I went in to Park Avenue Acura after visiting various dealerships and online sites like Edmunds and TrueCar. TrueCar set me with with Curt Lewis and he was very patient throughout the process and took the time to explain the MDX with the different option levels as well as the financing and leasing options. He was never pushy, always pleasant and helpful. When I pulled the trigger, everything was a breeze - paperwork, car being ready and even follow-up afterwards. Park Ave Acura and Curt get 5 stars in my book.
happynewtlxowner2016
Jul 27, 2016
If it weren't for Edmunds, I would have missed out on this great dealership!! Curt Lewis was wonderful to deal with. Always pleasant and helpful but never pushy - and he got me exactly what I wanted. I would recommend him to anyone I know looking for an Acura.
Janine6912
Jul 26, 2016
We just recently traded our RDX for the MDX as our family is growing, and we cannot express enough how wonderful the staff is at Park Ave. Acura. For both cars we worked with Maurizio, he is not only knowledgable about the cars but he treats his customers like family. As always it was a wonderful experience!
AcuraILX
Jul 25, 2016
Steve Souh made the whole process of returning my lease and getting a new one so easy. He was very helpful and knowledgable. He was thorough with explaining all the details to me and I had a new car within two days. Overall, I am very pleased with the dealership.
Cesar177
Jul 22, 2016
I had a great experience at park Ave acura. Great service great deal and great car, people where very friendly and willing to help in any way possible.
Jennifer Kutler
Jul 21, 2016
My current Acura lease was expiring and I was interested in the 2017 MDX. I remember receiving an email in March from Jorge Agraz letting me know what my options He always kept me up to date on what was going on and when the new MDX would be available. I came in to the dealership and Jorge took me over to the warehouse to see a new MDX they had in stock. I loved it. I told him let's do this. We went back over to his office and I ordered a new silver MDX with many accessories. He told me the car would probably be available in 2-3 weeks. The email came sooner that the car was in and when it would be ready. I was so excited to pick it up. Park Ave Acura exceeded my expectations. The MDX is amazing. Thank you Jorge for making this process painless. Thank you to Jim in Finance. Thank you!
tuptus88
Jul 20, 2016
I was looking for acura mdx ,I checked couple deals, price was very similar but I don't like when someone push too much so I chekd park ave. Acura in Rochelle Park, I was surprised and excited how they take care of the clients.
riyadr
Jul 20, 2016
I wanted to purchase an MDX and went to Park Ave Acura, met with Dan Shapiro who was very professional and helpful. told me about my option and the price, he seemed to be very knowledgeable within his domain. I leased a 2016 MDX within 30 minutes of my talk to Dan. I would recommend this dealer to anyone .
Mich977
Jul 19, 2016
This is our 3rd L:ease with Park Acura and Dan Schapiro. Dan has kept in contact with us for the last 3 years and makes leasing so easy. We keep coming back because Dan is honest and goes above and beyond. Stress free, no wasting time, great experience . Thanks Dan. Ellen and Bob Segear
morocha
Jul 19, 2016
very good I really recommend this dealer in special Mr Maurizio Ranieri, he conduct my experience under no pressure something very difficult to find today
HappyMDXowner
Jul 19, 2016
After I submit an E-Price quote for a MDX on Park Ave Acura's website, I got a confirmation email from Justin Felix. On the same day, Justin gave me a quote via email, confirmed inventory, and set up an appointment. The quote I got was exceptional ( I checked it on truecar.com ). I went to the dealership. Within two hours, the purchase process was done, including the trade-in of my old Honda. The whole process was very smooth and professional. Such a pleasant experience. Justin made all that happen!Highly recommended of Justin Felix and Park Ave Acura !
Tray1177
Jul 19, 2016
I appreciate how Bill handled all my concerns, he was very informative and straight to the point, he is the reason I'm now enjoying my 2016 Acura MDX.
Kristen123445
Jul 18, 2016
Maurizio Ranieri was great! I bought a 2016 Acura ILX. He was honest and took the time to go through all the details and explain everything from the car options to financing questions I had. I would definitely recommend this dealership and Maurizio to anyone looking to buy an Acura.
Happy23
Jul 18, 2016
I visited Alfredo Sierra last month at Park Ave after a recommendation from a friend and it was definitely an experience with merit. 1st time lease and Alfredo took his time explaining all the details and options that were convenient for me. I walked out with a white '16 TLX/Tech Package and I'm in love! Alfredo took further time to explain all the bells and whistles, before I drove off, even while the dealership doors were closing for the day.If you're in the market for an Acura and want a hassle free and pleasant purchasing experience, please see Alfredo Sierra at Park Ave Acura!You can also check out his vehicle reviews on YouTube.LuidinNY
Angela Tapia
Jul 16, 2016
Johnathon was a pleasure to work with and will be recommended to our friends! He worked hard to get me where I needed to be and always followed up with answers to any of my questions throughout the entire week I took to finalize the deal.
tysig92
Jul 16, 2016
Mano worked diligently to secure me a great deal on my RDX. He was a patient and diligent. There was no pressure from him at all. I highly recommend Mano.
kya0617
Jul 16, 2016
It was my first time getting a car and the dealer didn't hesitate to explain everything I was unclear of, since the other dealership wasn't this kind at all. It was a great experience I love the car as well.
LandG
Jul 15, 2016
Bill was great to work with, easygoing and personable. He had our 2017 RDX ready for us quickly and walked us through all the new technology. I would definitely recommend him.
Ronnie A
Jul 13, 2016
My husband and I were lucky to work with Justin Felix when purchasing a new Acura, RDX. He presented as personable, sincere, organized and trustworthy. He was able to answer all questions, soothe our apprehensions and had a great working knowledge of the car. We highly recommend stopping by.
nova1023
Jul 12, 2016
Bill Devine was very informative and showed me all the features when I picked up a new MDX for my mother. He was very easy to speak with and was a genuine nice guy.
GMC Terrain
Jul 11, 2016
Purchased a used 2010 GMC Terrain from Bill Devine in June of 2016. Bill went the distance for me on every level, and was warm, friendly and very professional. The vehicle was clean, looked like a new car, much better then any used car I saw at any other dealer in Metro NYC.
samjrd1
Jul 9, 2016
Great Experience ever. Mano was very helpful and knowledgeable. I would certainly recommend Mano to anyone looking to purchase an Aura. Love My new 2016 TLX.
Kent Bullis
Jul 7, 2016
What an easy experience. I have leased from several other dealers but never have I had such an easy time as did with Dan. Total time at the dealer was less than an hour. Dan was able to work with me directly without going to the "manager" to confirm the deal. I was able to pick up the car two days later and the permanent plates were already on. Looking forward to seeing Dan in three years for a my next car.Kent
corletta1
Jul 5, 2016
We just leased our 4th Acura from Dan Schapiro! Even though we live more than an hour away from Park Ave Acura, we keep returning to Dan for a host of reasons! He and the rest of the staff are always friendly, professional, and knowledgeable. Additionally, we love the fact that when discussing prices and items included with the car, the story never changes. The price Dan quotes to us on the phone is the price the car will be and our payments are exactly as he says. As a matter of fact, this last car was leased "sight unseen" and we never even test drove the new model. We had complete confidence in Dan, Park Avenue Acura, and of course the Acura brand. We couldn't have asked for a more pleasant experience!
Gabby
Jul 4, 2016
I had a great experience purchasing my car from Mano Gobencion. He is very personable and knowledgeable. He made me feel important. I highly recommend Mano as the sales consultant to purchase a car from.
Eli57
Jul 3, 2016
Want to thank Mr. Alfredo Sierra for a great experience in purchasing a 2017 RDX. He made it easy and the process straight forward. Was in on out in within 45 minutes. Thank you Alfedo!!
Notacarperson
Jun 29, 2016
Bill Devine made the car buying process easy. Bill is knowledgeable about Acuras and cars in general. He has a lot of info to share. I did not feel pressured or stressed at all. He responded quickly to my numerous emails and was flexible about my various requests. He is genuine and friendly. He worked with me on the trade in, and I felt like I was getting a fair price for it. I would recommend him to my friends and family.
Fighterpilot
Jun 28, 2016
I have been doing business for over 25 years with this dealership and as always a wonderful experience.The knowledge of the priduct is extensive and ease of doing business is always a pleasure. Mr.Dan Schapiro was very knowledgeable and courteous and made my sales experience fun and notable.I will as usual recommend this dealer to all of my friends and recommend Dan in specific.
lollollol123
Jun 27, 2016
Steve is thoughtful, considerate and very reliable. Had an amazing experience with him with my recent lease! I definitely recommend him to anyone looking to lease/buy a car at Park Ave Acura. Thanks Steve!
Eberman007
Jun 25, 2016
Steve was most helpful and knowledgeable. He made the whole process painless and as smooth as possible. Highly recommend Steve Souh and the Acura dealership!!
David Kim
Jun 24, 2016
This is my second Acura and I really regret not buying the first one through Alfredo.He knows the cars in & out, provides a great price without doing the "going back and forth to manager routine", and most of all, he is just a great guy. Alfredo is dedicated to his work and you can see that he really works hard to earn your business instead of pulling the rug from underneath to make a quick commission. I for one will always go back to Alfredo and Park Avenue Acura from now on.Thank you Alfredo!
dbofmia
Jun 24, 2016
Everyone at Acura made our experience very pleasurable, especially our sales person Maurizio Ranieri. I would definitely recommend this dealership to anyone looking for a new car.
Sandy57
Jun 24, 2016
I found the Acura Tsx wagon listed online. Curt Lewis responded quickly to my inquiry. He answered all my emails in a timely fashion. We were able to negotiate a deal and I picked up the car a week later. I felt no pressure at all to buy the car. Curt went over all paperwork and showed me how the navigation system worked so I could get home. I live in southeastern PA. It was truly a pleasure to work with Curt, a very friendly and professional salesman.
Nancy
Jun 22, 2016
My experience with this dealership was exceptional! If you live in the tri-state area and are in the market to purchase an Acura please make sure to purchase your vehicle at Park Ave. Acura. Take the time to come into NJ and get your car from real professionals. Most importantly, make sure you meet with Dan Shapiro! I called the dealership on a Wed. and luckily was connected to speak with Dan. He treated me with the utmost respect. He answered all my questions, provided a great offer and took the time to walk me through each of the different packages that are available with the Acura RDX 2017 model. It was the best candid conversation I have had in a very long time. This conversation sealed the deal for me. That same day I pulled out of buying my car from another dealer and went with Park Ave. because of Dan. The next day my husband and I met with Dan and without any reservation we made the deal! We purchased the 2017 RDX with the Advanced Package. The entire process was congenial and harmless. Dan did not try to sell us anything we didnt need or over charge me like the other vendors I have met. I havent purchased a car in a very long time so I am thankful that I came across this dealership and had the best car purchasing experience. The greatest part of this journey was the day I picked up my vehicle. The team greeted me with such excitement. My car was waiting outside in front of the dealership and it was breathtaking! I felt like a superstar! Dan took the time to teach me all the features of the Advanced package has to offer and then introduced me to Manny who assisted me with figuring out all the other nuisances that the technology package has to offer. He is another great Acura enthusiast! They didnt rush me through the process and made me their top priority that morning. The absolute best part, yes theres more, Dan placed a big red bow on my new car and took pictures of me with my car. It was a great day! Please make the time to get yourself to this dealership. Don't waste your time going anywhere else. These guys know what they are doing and they will provide you with the best deal and outstanding customer service. You are going to deal with exceptional talent and a courteous staff. Thank you Park Ave. Acura!
njmdxowner
Jun 20, 2016
I have serviced my MDX here for 10 years. The service staff are without exception helpful, friendly and polite. There is never a wait to drop the car or check in and you are made to feel welcome. There is never a problem to book a loaner car, or they will drop you at the local shopping mall if you don't want to sit and wait. Servicing has been efficient, with very few surprises. Compared to other service centers where I service my other car (Infiinti), this experience is so much nicer and probably a reason why I would buy another Acura.
Myrna E. Santiago
Jun 19, 2016
This is my first Acura and the buying experience at Park Ave with Mr. Alfredo Sierra exceeded my expectations. Alfredo is not the regular salesperson, he is the most friendly, helpful and genuine individual. We, my nephew and I, have spoken with two other dealers and Alfredo gave us a better deal. He went beyond in working with us. It was the easiest and smooth transaction I ever encountered. I would highly recommend Mr. Alfredo Sierra and Park Ave Acura to all my friends! Great Job Alfredo!
Navin Girdhari
Jun 19, 2016
Curt Lewis was very professional friendly and genuine in doing business. He went above and beyond in working with us. He made sure we very happy and 100 percent satisfied. I would highly recommend him to anyone who is seeking an Acura. It was indeed a pleasure working with him at park avenue Acura He is very knowledgable humble and polite sales representative. Will definitely do business again with him.
PLA
Jun 19, 2016
This is our second Acura and the buying experience this time at Park Ave with Alfredo far exceeded the first time at another Acura dealer up the highway. A smooth transaction mostly via internet and we met when we picked up our new RDX. Alfredo was unlike many other salesmen- he was friendly, not aggressive, helpful, answered all our questions and most of all, genuine. We had gone to the other Acura dealer where we bought and serviced our MDX for the least 7 years. They played the sales haggling game and had no consideration for loyalty. Alfredo on the other hand had the best price and even offered a loyalty rebate before we could inquire!Picked up some parts for the new car and parts dept was super friendly and price matched online store.Would highly recommend Alfredo and Park Ave Acura!
Nick Japhet
Jun 17, 2016
Bill Devine and the others at Park Ave Acura made buying my new car simple. There were no hassles. Bill is a very knowledgeable salesman. He's great at listening to the customer and helping him or her select the car and features that best fits their needs. Not only that, he was very friendly and had a great sense of humor. I truly enjoyed my experience with him and I left the dealer feeling confident about my decision. Next time I need to buy a car, I will definitely go back to Bill at Park Ave Acura.
Edwin Garcia
Jun 16, 2016
My personal experience at this dealership was absolutely amazing. The staff here at Park Avenue Acura were all professional and very courteous. The friendly atmosphere put me at ease and at no time did I ever feel pressure into making a purchase. There is no question in my mind that I will return to this dealership in the future to continue doing business with them.The maintenance department was also a very good experience for me. I also received residential treatment and was extremely happy on how they took care of my car needs.Thumbs up all the way around, great job !!
exsubsailor
Jun 16, 2016
Bought a used car after finding it in a site on line. Car was immaculate and the people were great. Made a deal in 15 minutes, fastest I've ever bought a car. Alfredo talked through all the options with my wife and I until we were comfortable.
happypurchaser
Jun 14, 2016
We just purchased our second Acura from Curt at Park Avenue Acura. They are the best car dealership we have ever worked with. No games, no sitting around for an entire day getting worked on a purchase price and the value of your trade. Curt clearly values his customers' time which is clear through his prompt and efficient service. A genuinely nice guy who knows his stuff, I'd recommend him to anyone in the market for an Acura. We have also appreciated Jorge's assistance in finance and have been impressed with the work done and their personnel in the service department just around the corner from the dealership.
Benjamin Hamid
Jun 9, 2016
Total process took less than 20 minutes. I made the deal over the phone with Justin. He was very friendly and helpful. He did not try to sale anything extra to me when I went to sign the paper and pick up my car. However one person (finance guy) ask me to buy the Acura care. He also said few things I did not like. For example "if you do this and that Acura is not for you blah blah blah". This is the reason I gave 4 star and also car had few spot (inside) which they did not clean when I went to pick the car.Over all it was a very good car buying experience.
rosencrantz
Jun 7, 2016
Alfredo was extremely friendly and helpful with getting us our new RDX. we always expected a high pressure sales guy, but this was NOT the case. Albert showed us the car, helped us with a good price and went through all of the car's systems and settings when we picked it up. he even helped sync our phones! I would highly recommend Albert and Park Ave Acura to anyone looking to get a new car. this is the place to go, this is the 3rd car our family has purchased from them and it probably wont be the last! thanks Alfredo!
Sandra P.
Jun 7, 2016
This is our second MDX we love it, from the interior through the amazing technology. Family friendly but luxurious in their details. We walk out with a once of a kind deal, Dan gave us options, and he recommended us the best deal that accommodate our needs . Thank you !
Satisfied Dad
Jun 7, 2016
The dealership was very cooperative with my son and I throughout the test drive, evaluation, and purchase experience. Both AlfredoSierra and George, the manager, were friendly and helpful and very professional in every way. Alfredo in particular went out of his way to facilitate an independent inspection of the car by a nearby mechanic and both made the effort to address every concern we had quickly and completely. My son purchased a beautiful pre-owned car for a fair price and had a very good first buying experience!
12Sopot34
Jun 6, 2016
Thanks to knowledge and patience of Dan Schapiro buying my Acura was a quick, easy and very enjoyable. I would strongly recommend Park Avenue Acura to anyone looking for a professional experience and knowledgeable sales team.
ggggggg
Jun 6, 2016
Great experience, easy to deal with, came through. I would recommend this dealership and Justin Felix if you want to buy an acura, which are great cars.
TheFoleens
Jun 6, 2016
We had a great purchase of our brand new Acura RDX thank to Alfredo! He was knowledgable and helpful. Park Ave is a great dealership. We highly recommend it.
Amberlyn222
Jun 5, 2016
I am only 23 and a recent college graduate, my 2004 Acura was still very reliable but I was looking for something newer! After being ripped off and walking into many difference dealerships I found Park Ave Acura in maywood nj (same as the one of 17). I was lucky enough to meet Steve South who went out of his way to make sure I was satisfied. Being that this was my first new car purchase, he sure made it easy! Hoping Acura will be a life time car for me! :) I am now driving a brand new Acura ILX aspec edition and have never been happier!
Joe3
Jun 4, 2016
I had a great experience at the dealership. I walked in unsure if I really wanted to purchase a car when I was there. The car was great. The guy who showed me the car and took me on a test drive was a class act. The service totally sold me.
john scarano
Jun 4, 2016
My most recent experience with Justin Felix was excellent. Justin understands the buying process and worked quickly and efficiently to put my mind at ease in leasing a second Acura from this dealership.Justin coordinated my purchase and had me in my new car quickly and without pain. My only suggestion for this high end dealership is they need some bagels to compliment the coffee ! Any high end dealer has this for their prospective customers.
Manny
Jun 4, 2016
Best salesperson ever, Justin is the best of all, after doing my homework and got a quote from another dealership, Justin called me with a quote within 10 minutes and got even a better price that the previous dealership. Anyone looking for a car he is the man, a friend of mine is looking for a car and already got contact with him and he is working with him and his wife. Thanks Justin.
RDXBuyer
Jun 4, 2016
Efficient internet buying process. Once I was at the dealer, I was in and out with the new car in no time at all. There were no high pressure sales pitches or attempts to up sell.
adelillo
Jun 3, 2016
We just acquired a new 2016 Acura MDX from this dealership. Curt Lewis, the internet salesman, made the whole process easy and quick. He was very responsive and timely with all email and telephone communication. He offered us a great price without any need for haggling. The entire financing process was painless, and they were able to beat the best financing rate I was able to find on my own. Curt also gave my wife and I a thorough introduction to the car and all its features.
Allan R
Jun 2, 2016
I have received excellent attention from Brian and Tom at the service department for years. When the time came for a new car, I had no hesitation in deciding on another MDX. Brian introduced me to Alfredo and it was smooth sailing from then on. He could not have been more knowledgeable or helpful. I truly felt that he was on my side in getting me the best deal and the best car. These guys are a credit to Park Ave Acura and to Acura as a whole.
Andy
Jun 2, 2016
Shopped around for a new vehicle and found this place. Always hated dealing with car salesman based on past personal experiences. I dont trust many of them. Most use dumb sales tactics like bait & switch, false ads on sales/deals (make sure read the fine print and they have the car you want in stock), prolong the negotiations to make you wait at the dealership until you just give up and sign a bad deal that youll regret later. This is all because many car salesman are transactional; theyll mostly never see you again. Alfredo Sierra was a true sales professional. Honest and knowledgeable. He understood my needs and budget to provide me with the right options to make my purchase decision. I actually ended up leasing a more expensive car model of the ILX. Quick and smooth transaction. Test drove the car on day one for 15-20 minutes. Corresponded via email and phone to get a quick deal done on day 2. Car was clean and ready, signed the paperwork and drove off in 15 minutes when I arrived (on day 2). Will be glad to send referrals his way and come back 3 years later after my lease is over (or sooner to trade up).
Pete Ramsey
Jun 2, 2016
I was very impressed with my customer experience in leasing a TLX with Park Ave Acura. Curt Lewis made the process simple from my initial email inquiry to the explanation of the car's features at the time of pickup. In the past, at other dealerships, I've always felt pressured during the signing of the contract and related paperwork but Jimmy in Finance made this a painless process. I found both Curt and Jimmy to be customer-focused and intent on making my buying experience a pleasant one. They succeeded for sure and I will recommend Park Ave Acura to my network. Thanks. - Pete Ramsey
mrfruman
Jun 1, 2016
I been to half dozen of Acura dealerships in tri-state area while shopping for my 16 Acura RDX, I wish i came to Park Ave first it was hassle free process and no bait switch selling practices that other Acura dealerships practice in tri-state area, save your time and money come to Park Ave Acura!
RositaM
Jun 1, 2016
I've been working with Curtis since my first Acura in 2013 and he's been so helpful and knows exactly what I'm looking for. He was very professional and friendly. He went above and beyond to help me with my second Acura. I must say I love my new car and want to thank you Curtis for all your help!
Coco
Jun 1, 2016
Both Tom Schou & Bruce from Service and Alfredo from Sales are excellent--very available, friendly, more than willing to help, professional. I highly recommend them.
drlou
Jun 1, 2016
This is our fourth Acura MDX lease with Park Ave Acura. Working with Dan Schapiro is always a pleasant and reassuring process. I have recommended Both Park Ave. and Dan to many people over the years. I look forward working together in the future. Lou Sardelli
d_cos
Jun 1, 2016
I really can't say enough how pleasant and smooth the my experiences with Park Ave Acura have been. Both Curt and Peter truly know what customer service looks like and make you feel at home at this dealership. Thanks fellas.-Doug C.
Rdx GR
May 31, 2016
The sales staff at Park Ave was superb. Dan Shapiro worked really hard with me trying to get me the best possible deal for my new car. He made sure I would be able to get an Acura vehicle. The whole process was very professional and very clear. I was extremely satisfied with the service.Thank you
satisfiedcust8
May 31, 2016
Alfredo was great! I told him exactly what I wanted and he delivered with very minimal back and forth. Definitely the best experience I've had dealing with any car dealership and salesperson. Highly recommended!!!
sydney.kaplan
May 31, 2016
Curt was a pleasure to work with. He made the car buying process completely painless. He went above and beyond by making calls after hours and even returning calls on vacation. I could have gotten the car two minutes from my house, instead I traveled an hour because of Curt and his dedication to his job. Such as asset to your company.
Gatnet77
May 23, 2016
This is my first time to get Acura. I just walked in the dealer shop and everyone was very nice . I love my new Acura . Jonathan was very Kind and professional. If you want to get Acura , I strongly and positively recommend Jonathan in Park Ave Acura .
Jamesh4747
May 20, 2016
As soon as we walked in we were greeted and we were asked how we could be helped by Dan Schpiro. Dan made feel us comfortable through the entire process. He was very knowledgeable and was straight forward. He helped us get a great deal on our new MDX and he went through all the car's features which made our decision easy. We have leased a lot of cars but this was the first time at Park Avenue but if every time we lease a car is as smooth as our experience with Dan we will be dealing with Park Avenue for many years to come. I will recommend Park Avenue Acrua and Dan Schpiro to all my friends and family who are looking to lease or buy a new car. Thank you Dan for your great customer service.Mr. And Mrs. Hernandez
JAG
May 18, 2016
This is the 2nd vehicle I bought from Dan Schapiro at Park Ave Acura, and he was such a pleasure to work with each time!
glaspina
May 16, 2016
Phenomenal experience at Park Ave Acura with Alfredo Sierra. In what can be a bit of a dreaded and cumbersome process, Alfredo made every bit of it easy and truly gave me the best deal I had seen. I had been looking to get out of my lease of a Jeep wrangler for some time, and Park Ave made it a completely painless process. It was quick, easy, and the ILX is amazing. I highly recommend Alfredo, as he is well versed and knowledgeable with the vehicles he sells and with the deals he makes. He is a genuine guy and will help you along the way. I look forward to a long partnership. Thanks Alfredo, and Park Ave!
idelgado782
May 15, 2016
I reached out to Park Ave Acura via their website and briefly explained my situation. Alfredo called me within a few hours and that is when the phenomenal experience began. I had a unique situation and I wanted to explain everything up front and see if there were any options for me even before I stepped foot into the dealership. Alfredo was very understanding and not pushy at all. He did a fantastic job at listening to all of my concerns and I felt extremely comfortable with him. I ran the credit application online and was able to get an approval before I came in, which was one of my biggest concerns. Alfredo and I were in constant contact whether it was through email, phone call and even text message. Alfredo is an amazing communicator and I never once felt out of the loop as to where we were throughout the process. As soon as everything was good to go on the financing side I came to decide which car I would choose. Again Alfredo was extremely professional, courteous, and attentive, but I NEVER once felt overwhelmed or pushed to make a decision. Alfredo explained all of the options, colors and the pros and cons according to what my personal preferences were. I arrived later on in the evening and he ended up being the last sales person there. Even with this he never once rushed me to just choose any vehicle. Even when I was undecided he stated that if needed I can choose a vehicle and he would take care of everything the next day and deliver the car to my house. Luckily I did choose a vehicle off of their showroom and we finalized everything that evening. Right before I left he came down with a red bow and placed it on the car for me to take pictures with and congratulate me on my new car purchase!!! This experience has been the best car buying experience I've ever had over the last 4 vehicles I've purchased. Coincedentally my very first vehicle purchase was an Acura and this solidifies the excellent brand that Acura has, I will definitely refer my friends and family over to Alfredo and Park Ave Acura whenever they are looking for a new car.
Lorinf826
May 14, 2016
We hooked up with Alfredo through the internet. We set an appointment for the next day. Alfredo was unlike.any car dealer I had dealt with in the past- no pressure just honesty and real answers. He took the time to explain all our options, gotcuscin the car we wanted at the price we were targeting. Once the papers were signed he was in our new car with us setting it up and customizing it as we had asked. What a great experience. Go to Park ave Acura, ask for Alfredo and get ready for the best car buying experience possible.
MarvTLX24
May 13, 2016
i highly recommend this dealership if you are looking to buy or lease a new Acura car. I walked out very satisfied with my new Acura TLX V6 with the tech package. Jonathan with the salesman that attended and was extremely helpful in helping choose my new car.
Zer Florentino
May 6, 2016
I was deceived by thinking they were honest and truthful. But after leasing, what supposed to be a new vehicle, right after delivery I started seeing lots of damages in the vehicle, that gave me the impression it was a low mileage but (badly) used vehicle. However they tried to downplay it and pass it as just minor issues. To date, after about 3 weeks, I am still waiting for any action they want to do. Those issues are the following: a dent in the left hindquarter of the vehicle; scratch on the rear bumper that is obviously covered with a little paint touch-up; ripped backrest on one of the third row seats; damaged carpeting on the luggage compartment including the metal protection plate, scuff marks on the inside part of the "A" pillar passenger side; scuff marks on the speaker covers at the front doors, just to name obvious.
JodiG
May 3, 2016
Worked with Alfredo Sierra and had an excellent experience. He was patient and very accommodating! This is my 5th consecutive lease with Acura and will definitely be using Alfredo and Acura again in the future!
Mlani
May 3, 2016
This was my first time leasing a vehicle and Jonathan made it happen. He was very helpful and informational. He gave me options and helped me drive away in my dream car.
RCC
May 2, 2016
Had an excellent experience with Park Ave Acura again! My returning to this dealership for my 5th lease, speaks volumes on behalf of the dealership itself, my Salesman Dan Schapiro along with the help of James Lundy in finance. These guys are top notch! Dan Schapiro was a pleasure to work with!
Thelopez4
May 2, 2016
Dan Schapiro and Park Ave Acura get 5 stars every time I deal with them. Whether in person, on the phone or thru email, you get a great treatment, courtesy and diligence. My wife and I have been leasing/purchasing cars from Park Ave Acura for over 12 years. This will be our 4th MDX lease with them and it cant be any easier than this. There is no pressure, no gimmicks; they just want to make sure you get what you want and make you a customer for life. Dan answered all the questions, followed up on all the calls I made, always took time to make sure the transaction was clear and that we got what we expected. THANKS DAN AND GREAT JOB! We also dealt with Jim at finance making sure all the paperwork was fine and that we were pleased with the outcome. And finally a shout out to Peter whom over 10 years dealing with him and for the last several year the New Car Manager makes sure he takes time to speak with us and that we are still customers. THANK YOU ALL!
Hleal
May 1, 2016
This guy is 100% legit, he is NOT an annoying salesman. He's all cool, collective and understanding. He made our buying experience a very nice, fast and memorable experience. Will definitely recommend to anyone who's having a hard time deciding where to go. Thanks again Alfredo!
janets06
May 1, 2016
Dan Shapiro and Jim Lundy did a great job. Highly recommend this dealership. Wayne was wonderful too. Great pricing and expertise with product features, they answered all of our questions.
Alexis22
Apr 29, 2016
I have leased several cars in the past from different dealerships and Park Avenue (especially Alfredo Sierra) have far exceeded my expectations this time around. Alfredo and I worked everything out on-line very quickly so I didn't have to sit at a dealership for hours haggling. The car was ready when promised and I was out of there with my brand new RDX in less than 1 hour. This is truly a record-breaking experience. They even had my new plates on!! Alfredo was kind and sincere and very helpful.I would highly recommend Alfredo and Park Avenue Acura.
Siva Meda
Apr 27, 2016
I had a great experience with Park Ave Acura. Alfredo was the very friendly and helpful. I'm very happy and satisfied with my overall experience. I bought an Acura RDX 2016
lawrencelam2000
Apr 26, 2016
My lease was coming due at another Acura dealership, that I felt wasn't dealing straight with me. I was already treated fairly at the Park Ave. Acura Service Dept. in Rochelle Park, NJ, so I asked my Svc. Advisor if she knew any good salespeople at the nearby Showroom building. She easily referred Alfredo Sierra, from whom I ultimately leased my next car under their "pull ahead" incentive program. Alfredo is a straight shooter and just wants to do good business, no problem there! He's gunning for the top sales slot and I think he'll make it. All it takes, really, is to shoot straight and you'll pull ahead of the competition! I'd recommend Alfredo to anyone who wants a good and fair deal, no surprises. And he'll answer all your questions about a car that's getting almost too techy. Alfredo knows alll the in's and out's of the TLX.
Roger Perez
Apr 26, 2016
Jonathan was extremely knowledgeable and helpful. He made our experience very painless and satisfactory. Felt comfortable and never felt pressured during our visit. Good Job!
Greg F
Apr 25, 2016
We found Park Ave Acura through TrueCar and dealt with Curt Lewis. The process was easy as could be. We agreed to a price over the phone and then came in and finalized everything. None of the games that we experienced at other dealerships.
KC
Apr 22, 2016
Jonathan was very helpful and knowledgeable. He answered all of my questions, called me to follow-up on items and explained the purchase, credit and insurance processes thoroughly. I would recommend Park Avenue Acura and Jonathan to others looking to purchase/lease a new vehicle.
DanG
Apr 20, 2016
So far leasing an Acura from Park Ave has been a tremendous experience for me. The salesman (Curt Lewis) I worked with was very professional and knowledgeable. All the questions I had were answered in detailed and professional manner. Definitely I will recommend this dealer and Curt with my friends and relatives.
brady1218
Apr 17, 2016
I've come back to this dealership twice now and have had great experiences both times. The correspondence has always been quick and the prices have always been right! Looking forward to coming back for my next lease in 3 years!
CACE
Apr 16, 2016
This is my 5th Acura lease and each has been an upgrade from the last, mainly because of the excellent pricing and friendly, stress-free relationship with the sales department.
Steve4321
Apr 14, 2016
Was at end of lease on my second vehicle from Park Avenue. Sales professional Justin Felix was very helpful in explaining my options, and assisted me in getting the 2016 RDX that worked for me.
aguerra
Apr 13, 2016
very nice people and satisfied with the price Jonathan Creus was well prepared . I really recommend this dealer.The pricing was really convenient. Great experience.
Joanna713
Apr 13, 2016
Great experience at this dealership! Mano was wonderful dealing with my father who is a little slow when it comes to new electronics. He was extremely patient and very kind! Thanks so much for your help!
pas
Apr 13, 2016
Sales team was great - Justin Felix in particular. Very well prepared, informed and easy to work with. I am pleased thus far and would recommend this dealer.
Noshy1958
Apr 12, 2016
Fantastic dealer. He helped me a lot with finding the right vehicle for me. I am happy with the recommendation provided to me. Thank you so much Alvaro!
Yong
Apr 7, 2016
I traded in my Toyota Highlander for 2016 RDX at a great price without any hassle. I thank Alfredo Sierra for prompt response and giving me a great deal. I highly recommend him. -Yong
Mark
Apr 5, 2016
Curt was very responsive, friendly and helpful and had a huge sense of urgency and commitment to make to me happy in getting the deal finalized. He kept me informed of progress. He ultimately tracked down the car I wanted in the color I wanted when it was the only car in the 4 nearby states. A few other dealers/salesmen I was talking to before I finalized deal with Curt did not even try to do that they just tried to sell me a car off their lot instead of what I wanted - relay great customer service.!!!!! By the way the deal was the best price I rec'd of the 3 offers in total I solicited.
MK
Apr 4, 2016
Alfredo Sierra was honest, trustworthy, knowledgeable, helpful, incredibly responsive and the key factor in my decision to purchase my car at Park Ave Acura and not another dealer or brand.
Nrod
Apr 4, 2016
Third time at this dealer to lease a vehicle. The service is always great and everyone is helpful. They always seem to work with me and this last time was no different.
Sidlee
Apr 4, 2016
Highly recommended especially if you see Alfredo Sierra my experience was more than great. Professionalism was excellent kind and understanding. Fulfilled all my needs. Ended up with a vehicle that I absolutely love. Will return when I am ready for my next purchase.
twinkletoes
Apr 1, 2016
Two most important aspects of getting a car: the car you want to get, and the experience you go through getting it.... This is why it's very very important to choose the right dealership, most specially the right person to assist you... to make you the happiest driver going home!Park Ave. Acura has the most professional sales team. They will never make you wait. I was assisted by Jonathan Creus. I have nothing but the best words to say...he is very sincere, very honest, and very accommodating and helpful! Excellent!!
bpine19
Apr 1, 2016
I just leased a 2016 Acura MCX from Curt Lewis at Park Avenue Acura.The entire process was hassle-free and an absolute pleasure. Curt Lewis was prompt and responsive. He delivered 100% of what he promised. He was an absolute gentlemen to deal with. Pricing "negotiation" was very fair and straight forward. Better proce than any other dealer. No hidden bogeys or additional charges .The delivery of the vehicle was quicjk and painless. I think it took longer to program the radio stations than to pick up the car.I am glad to recommend Curt Lewis and Park Avenue Acura without reservation.
Craleigh
Apr 1, 2016
Mano was very helpful throughout the entire process. He kept me updated through each step, was highly informative, and was able to answer all of my questions. He made my experience extremely pleasant and I am very happy with my new car.
cynbou22
Apr 1, 2016
I recently traded in my 2013 Honda Civic for a 2016 Acura ILX. The process was super easy and quick and Alfredo Sierra was great! Alfredo was extremely helpful and insightful. I'm in love with my new car. Thanks again Alfredo!
dodu.knicks
Apr 1, 2016
Alfredo Sierra has made the trading process smooth and enjoyable. My certified acura mdx is a joy to drive! I would recommend this dealership to all my friends!
car
Mar 31, 2016
Very easy and enjoyable car buying experience. Alfredo went above and beyond and I highly recommend him and this dealership to anyone looking for a new car. Got a good price and very hassle free on our new Acura RDX.
Chen
Mar 31, 2016
Very professional and very nice people. Bought the car from their internet consultant, Mr Curtis Lewis, with detailed maintenance records and car fax. The dealer also put on new brake pads, new tires, changed engine oil and rear differential fluid, Also they changed cabin air filter and engine air filter. Their CPO process is very strict. The car is detailed thoroughly. It looks like new. Their financial manager, James, is very knowledgeable. He explained thoroughly before we signed paper work. I also purchased roof rail and cross bars from the dealer and they gave me an unbeatable price. Highly recommend this dealer to anyone within 250 miles.
pen_
Mar 30, 2016
It was the easiest and happiest car buying experience ever. After several emails with Curt, I made a decision leasing my new 2016 Acura MDX from Park Ave Acura, as he is the most responsive dealer I've worked with. Every process including credit approval was done thru email, as I live upstate New York where it takes about 5 hours to New Jersey. All I needed to do was to go down there to pick up the car and come back.
steveo
Mar 29, 2016
From the moment you enter Park Ave Acura the team greets you in a manner befitting a personal, important, customized purchasing experience in keeping with your specific needs. Everyone is educated on their product line and respectful of the value of your time, financial goals and your choices. This was my third purchasing experience with Dan Schapiro. He listens, he understands what you require in a car and he partners with you in determining the optimal vehicle to suit your car driving habits. He functions as an account executive as he personally oversees your visit and remembers key information about you and your family. Of course he makes the process easy and pleasant but more importantly, he never rushes you and answers every question with clarity.Whether a first time buyer or a repeat customer, Dan is the ideal go to guy.I own my company...I know the difference reliable, expert customer service makes. You find it with Dan.
Blu_anchrr
Mar 26, 2016
Traded in my Honda CR-V 2014 for an Acura RDX with tech 2016. Love my new car , got everything I wanted for a reasonable price. Thank you Alfredo Sierra !
NA
Mar 24, 2016
Jonathan was the salesmen that helped me acquire the car according to my needs, instead of just wanting to complete another purchase. if I ever want to buy another vehicle this is the place I'll go to.
chelo
Mar 24, 2016
After months trying to find the best deal to change my Lexus RX (including with the dealer Lexus in where I bought it!), Jonathan Creus helped me with an excellent deal and I am happy with my leasing for the Acura MDX 2016!
vikram
Mar 24, 2016
Worked with Dan Schapiro for the second time in getting my new Acura today! Was even easier & more efficient than the first time & I was super impressed 3 years ago! Dan knows his product & more importantly his client. He is the guy to go to if you need a new car!!
Joy
Mar 24, 2016
The buying process was smooth and easy. They honored the price I locked in. The salesman Curt was extremely friendly, knowledgeable and helpful with any questions I had about the vehicle.I would definitely recommend Park Ave to friends and family.
Cademartori
Mar 22, 2016
Just got my second MDX from Park Avenue Acura in NJ. The process was incredibly pleasant and the process (being a second lease with the same dealer) was incredibly easy. We took about two months to make our decision and I did not get one pestering phone call from anyone at Park Avenue Acura. Once we made our decision, we handled almost everything over the phone. Almost too easy.
Cratehead
Mar 21, 2016
From the first walk in throughout the day I picked up my new vehicle, Park Avenue Acura was fantastic.My sales person Dan Schapiro could not have been more pleasant, patient, and knowledgeable.He was courteous, kind, professional and best of all not pushy. That goes for everyone I delt with at Park Avenue Acura.Can't wait to purchase from then again!!!
dru2016
Mar 20, 2016
I shopped around a lot and was able to get great pricing from several dealers who tried to earn my business. Jonathan went above and beyond to not only work with me to get a great price, but to make the actual purchase and delivery as easy as possible. He was extremely respectful of my time, and did everything possible to make it seamless for me to get the car and get on my way. Literally, everything that could have been prepared beforehand was done prior to my showing up at the dealership. Thank you again, Jonathan!
Peter S
Mar 20, 2016
After a long search, we finally bought our SUV at Park Ave Acura. We dealt with Mano Gobencion as our sales representative. Mano was very knowledgeable with not only his vehicles but also of the competitions vehicles. He was honest and low pressure, making my wife very comfortable. He was also very professional and accommodating. I would highly recommend Mano and Park Ave, if you are looking for an Acura vehicle
yoonie
Mar 20, 2016
I recently got a 2016 RDX and Alfredo was great! I had been to several different dealers where they were pushing and giving me pressure - and of course I didn't like it at all! Alfredo was very patient with me through my decision making process and very friendly to my family who came along to support my car shopping. I'm totally satisfied with my purchase and the car runs great. I would definitely recommend Park Ave Acura and Alfredo to my friends.
wally2016
Mar 17, 2016
Yesterday, I leased a car here after an excellent experience buying one several years ago. Again, I found the purchase both pleasant and informative about the features of my new car!
Chris424
Mar 17, 2016
We had a really great experience overall but our salesman Ivan was especially wonderful. He was very knowledgeable about everything we were interested in and he worked with us closely in order to make the deal happen that we were happy with. I look forward to working with him again when my other lease expires.
cars
Mar 16, 2016
Alfredo was my sales person and did a great job, even picked me up from home during a rain storm when I was having car trouble, he went the extra mile and wasn't pushy or pressure.
sl1137
Mar 16, 2016
I just bought a new 2016 MDX from Park Ave Acura. It's an excellent experience. Ivan is the best sale manager. He give me a lot of help. I would like to recommend him for my friends.
Kgrinberg
Mar 14, 2016
Great experience everall. Recieved competitive price and closed the deal over the phone very easily. Picked up the car in under an hour as well. Great experience.
Roberto
Mar 12, 2016
I Lease a acura rdx 2016 with Alfredo my sale person he treat me very profecional I recoment Alfredo to all my co workers in NYU.
drpayneny
Mar 11, 2016
I worked with Alfredo Sierra on my recent purchase of a 2015 Acura TLX SH AWD with Technology Package. Alfred was very professional and worked with me on getting a great price and a great rate from Acura Finance. I would definitely recommend Park Ave Acura to others. Thanks for a great experience.
Jaguar610
Mar 10, 2016
Thanks to a friend of mine I was able to have met a genuine and professional person as Alfredo. I was nervous about the whole buying a car ordeal but Alfredo made me feel comfortable so that I was able to finally relax and complete the process. His honesty and down to earth personality is impressive to say the least. Needless to say I am happy with my "new whip" as my daughter calls it. Once again many thanks to you Alfredo!!!
Ipost
Mar 5, 2016
Received the best price for the car and the trade-in from Park Ave by phone after shopping around. Everything went exactly as they had offered without and complications. Great experience!!
Marcx316
Mar 5, 2016
Park-Ave Acura is the best . Dan and Moreno are very professional and do not pressure you like other places do. They work with you for the best deal possible .There is a reason why I've been a customer for 15 years . I strongly recommend PARK-AVE Acura Sales and service . Ask to speak to Dan Schapiro
Sharif25
Mar 5, 2016
The best experience because of Alfredo . Highly recommended. I recommend everyone to come to this dealership and purchase their brand new Acura . Again Alfredo was the best
MsMelow
Mar 3, 2016
I'm a Audi customer for year and for a minute I was considering on buying a Acura. I was greet by Ivan Delafuente I had to introduce myself, I expressed my interest in a MDX all information I got was with or without navigation... I ask to be explained about the trims levels ... I asked for a brosure he even didn't know where the information was. Because I'm still few payments away from ending my lease he quoted me with a payment I asked is that your best price he said yes like he was being bother. Like he was wasting his time he even put me on the system just because I still owe payments on my current lease!!Good news to them I'm buying my Acura and I'm willing to pay more that you guys quoted me even tho I went there because is just five minutes away from my house.Shame on this place I won't recommend this place ever A.A
mrjetes
Mar 2, 2016
Our Internet Sales Consultant Alfredo Sierra was professional and caring about our needs. Alfredo and the rest of the staff we encountered while deciding on our new MDX were fantastic. If you are considering a new Acura, put Park Ave Acura and Alfredo Sierra at the top of your list. Great experience!
Carlos3077
Mar 2, 2016
From the first contact through an email to the sales floor visit, Alfredo and the sales team from Park Ave Acura were very helpful. At no time I felt pressured to make a decision, I was given all possible options to help me make an educated choice. The building is clean and modern, but it was the charisma and exceptional customer service provided by Alfredo that made the difference in choosing Park Ave Acura. The vehicle an Acura TLX is fantastic and it was deliver at the promised time, it had a BIG RED BOW on the hood, a simple touch that made picking up the car feel like a new experience. I would recommend Patk Ave Acura to anyone in the market for a new vehicle.
Charley
Mar 1, 2016
It's our 1st time to lease and Jonathan has given us his best to make this deal. We were treated well w/ every little question we had were very well addressed. He would take his time to explain details and tuck us in through every step and procedure.. Overall, he's awesome! I feel at the never got the best deal : )
David, New City NY.
Mar 1, 2016
Internet sale,very easy! Quick responses from Curt Lewis. Price was very good. Better than any other dealer in area!Highly recommended,easy location right on Rt 17 slightly past Garden State Plaza.
mocheeks
Feb 28, 2016
If you are looking for a really great car you must go to Park Ave. I absolutely love the wonderful staff who is always there to help with any questions . The service dept is always on time and does great work. Will only get my cars here.. A big Thank You - Moreno... Love my car!! (Cars)
maryt&bruce
Feb 27, 2016
Five star rating for a five star customer service experience. Working with Alfredo Sierra was truly a pleasant experience, he did not pressure me to make a decision on the spot and when I finally made a decision he kept informed throughout the entire process until we picked up the car on Friday, Feb. 26. He offered a fair price for the RDX. He was always willing to address any questions or concerns that I had. The day of the pick up he spent a great deal of time with my husband and myself going over the features of the RDX. Even after we brought the car home, Alfredo sent a text message inquiring if we had any additional questions or concerns. He is truly a pleasure to work with and I would recommend that you are in the market for new Acura please go to Park Ave Acura and ask for Alfredo, he will treat you like an old friend.
Sangeeta
Feb 27, 2016
Very helpful staff and no pressure. Good people, and our sales person Alfredo made the sales process very easy. I would recommend this dealership as they are fair with pricing.
bradsecondson
Feb 27, 2016
Alfredo Sierra has been an excellent sales rep. He is always pleasant, well informed and helpful. I was very comfortable working with him through the complicated process of learning about and leasing a new vehicle.
MeganandPaul
Feb 26, 2016
My husband and I test drove many different SUVs from many different manufacturers. Park Avenue Acura not only gave us the best deal, but they also were the most respectful and attentive sales representatives that we encountered. We compared prices at several other Acura dealers and felt very confident that we got the best deal available on our new SUV. Alfredo was not only very responsive to our questions throughout the entire process, we actually had fun with him while we were test driving and purchasing the car. I never thought we could have fun car shopping, but at Park Avenue Acura we did.
Anthony C
Feb 22, 2016
This is my fourth leased car from Park Ave Acura and the second with Dan Schapiro. Dan is an outstanding salesman. I have purchased many cars from different dealerships and manufactures but Dan by far is superb above any other salesman I have dealt with.
Aleksandr M.
Feb 21, 2016
My third lease with Park Ave Acura was flawless as always, time spent is one hour signing papers. Simply the best, no games, no gimmicks, the best price.
Ihor T.
Feb 21, 2016
This is the third time I have leased a car from Park Ave Acura and every time is better than the last. I contacted Dan Shapiro, over the phone we negotiated a price, and two hours later I was driving away my new car. Dan Shapiro is incredibly knowledgeable and respectful, always addressing any questions of concerns of mine with the upmost diligence and accuracy. All in all, my experience has always been hassle free and convenient. Not only will I be continuing to get my cars from here, I have been recommending it left and right. Ihor T.
kands524
Feb 20, 2016
Curt and his team were extremely helpful in first determining that the 2016 MDX (tech package) was the right fit for our needs, without trying to oversell us on unnecessary additional features/options, and then accomplishing the payment goals we conveyed. He was professional and prompt in his communication, and did everything that he promised. After initial email correspondence and a brief Saturday dealership visit, he was able to put together a package that achieved our goals, and arranged for a vehicle pickup one week later - including registration/inspection/plates. It was a full service and enjoyable experience.
Handol01
Feb 17, 2016
It was a pleasure leasing a 2016 MDX from Alfredo Sierra. I highly recommend him! He was very friendly and patient and thoroughly answered all our questions. The process was very smooth.
Kingming
Feb 11, 2016
Leased a 2016 MDX from this dealer and was pleased with the entire process from start to finish. All questions were answered by the sales representative.
phil27
Feb 5, 2016
Working with Mr. Rimmaudo and Mr. Ranieri was a hassle free and stress free experience in purchasing my RDX. This was easily one of the most straight forward and transparent car purchasing deals I've ever been involved in. Both of these gentlemen are true professionals and are a pleasure to deal with. Mr.Lundy in financing worked with me to get what I know was a great financing package. I will have no hesitation in recommending Park Ave. Acura to family and friends. This dealership to me shows that buying a car can actually be a fun experience when dealing with straight forward,honest professionals.
TabCat
Feb 4, 2016
I needed a new vehicle. At first, it wasn't urgent, just browsing and doing my research. Park Ave didn't have exactly what I was looking for, but Jonathan listened very carefully. He checked in every week or two. Then, my old vehicle started to become very unreliable, and he called with an offer on an MDX we had looked at before. The deal came together quickly. Jonathan made sure the vehicle was ready, clean, and prepared when I picked it up on New Year's eve. I drove it to Canada that evening, with no problems at all.A week later, he called to say the new plates were in. When I drove up to get them, he came out personally, and installed them himself. He had the right tool for a dark night, with a swirl of cold rain in the air: an electric drill, with a driver the right size for the plate screws -- and an electric light to make sure the screws were lined up properly.His listening was very accurate -- helped me sort out what I really needed. The dealership takes care to be honest, transparent, and supportive. They took care of the details, right, and found the right package for my budget.
Ivanz
Feb 3, 2016
Our sales associate Justin Felix was straightforward and transparent. We visited other local dealers and got the best price at Park Ave. Justin was able to perform all tasks (sale of vehicle and vehicle initiation with my wife and I) with good confidence and knowledge of the vehicle.
Washington cardoso
Feb 2, 2016
I had given a deposit for another car in another dealership and after visiting Acura and meeting Ivan(salesman) we bought a RDX. Great experience.
Terri
Feb 1, 2016
Alfredo was super to work with, easy-going, not pushy, very patient in answering all my questions about the car & purchase scenarios. He knows his cars & went the extra mile to save me more money with marketing coupons, Very thorough - all paperwork ready when I picked up my new car. Nice guy, very friendly & likable too. Love my Acura TLX - highly recommend Alfredo.
Dcraid
Jan 31, 2016
Leased my 3rd MDX through Danny and he took care of everything including letting me know about favorable end of year terms. He, of course, followed up a week after I took the car to make sure everything was as expected. Very knowledgeable about the new features as well.
karen3
Jan 28, 2016
We had a wonderful experience at Park Ave Acura. We were treated with complete respect and they really worked with us to make our wish for an MDX a reality. Alfredo is the BEST car salesperson we have ever worked with. He was very attentive and patient with us and always responded quickly to our questions both during the process of purchasing the car and after- and we had a lot of questions!! He is a gem and Park Ave is lucky to have him! We love our MDX and will definitely be a repeat customer of Park Ave.
SW_2016
Jan 27, 2016
Alfredo was on top of things. He was very quick in responding to my inquiries and had all paperwork ready when I went in to pick up the car. I ended up staying at the dealer no more than 30 minutes before driving out 2016 MDX. Plan to come back again.
ChrisQ5
Jan 27, 2016
I had done a good amount of research before visiting Park Ave Acura. I had also visited a few other dealerships. I found their pricing, atmosphere, and sales consultant (John Choi) to be fair , calming, and knowledgable. The experience was pleasurable and I would recommend John Choi/Park Ave Acura to others.
abcd1234
Jan 26, 2016
Started with all the dealers in the area. I believe I got Park Ave via an internet lead. The process and price was so easy. Fair, quick, and simple are the best 3 points I can make. Thank you Curt Lewis and the Park Ave Acura team.
Jon B
Jan 26, 2016
I just purchased my first Acura (2014 RLX). Alfredo Sierra was responsive to all my messages and made me feel comfortable with my decision. Not your typical pushy salesman. He mentioned a lease and noticed I was not interested in going that route. He did not mention it again and worked on getting me a good deal with a finance.Advice to all new and certified Acura owners. GET THE RIM AND TIRE WARRANTY!I had a flat two weeks into my new car. My car was towed to the dealership where it was replaced.
D. King
Jan 25, 2016
I just purchased my third Acura from Park Ave Acura (2016 TLX) and the experience, like the ones before it, was awesome. Maurizio Ranieri made it a seamless, hassle-free and enjoyable (seriously!) to return my old Acura TL off of lease and transition into a new one.I enjoyed the experience so much that I've recommended that my wife get her next car from Maurizio and Park Ave. I can think of no better endorsement than that.
ej.lee
Jan 23, 2016
I had the pleasure of working with Curtis for my new Acura lease. My original plan was to visit multiple Acura dealerships (since I was switching car brands), and I started off with Park Ave location due to proximity. For many reasons, I didn't have to look elsewhere: Curtis has been a loyal employee of Acura, so he was very knowledgeable. Negotiating pricing was not a hassle and was honest and reasonable. He personally drove me to the dealership on the day I had to return my old car. He attached my license plate within two days (so no temp plate!). He was very patient with me while I took my time shuffling through the paperwork. Highly recommend -- ask for Curtis!!
S.Nader
Jan 21, 2016
We had an excellent experience at this dealership. Our salesman, Curtis, was knowledgeable, patient and very straight forward. We had been looking for a preowned highlander for quite some time and had dealt with every trick in the book. But none of this occurred at Park Ave Acura. They were friendly and frank with their negotiation and did not excersize any pressure. Overall it was the very positive experience with Curtis that led us to purchase after a long time looking. It seems that Park Ave Acura deeply cares about the customer experience and treats their customers with respect and honesty.
repettic
Jan 19, 2016
Dan Shapiro was a great salesman. I did not feel pressured and did not get oversold. I bought an MDX a few months ago and was back to lease a second car. Park Ave Acura is a high quality dealership and I will continue to be a customer. I highly recommend them.
EPR
Jan 19, 2016
After many months of hunting for the perfect car, and a reasonable dealer, I landed at Park Ave Acura. This was a very easy and pleasant purchasing experience. Curt Lewis was very helpful and easy to work with.
marisak
Jan 16, 2016
We have been working with Dan Schapiro at Park Ave Acura in Paramus for years now. We have leased the last FOUR cars from him and our expectations have been exceeded each time. He is a knowledgeable and trustworthy salesman who has taken care of us like family. Dan has always operated with honesty and integrity and manages to provide us with the best price and service around!!I have also been very happy with the service provided by Acura as well. That team is awesome and very helpful!!
ambergwj
Jan 15, 2016
Worked with Alfredo Sierra, in internet sales and was very pleased at the ease at which he made buying my used car. Alfredo was attentive and responsive. If you looking for a car consider Park Ave Acura and as for Alfredo.Bill Amberg Sparta, NJ
KB
Jan 14, 2016
Alfredo Sierra did a great job and made buying my new Acura a great experience. He responded within minutes of my email inquiry and reviewed his price offer with me before going to the dealer for a test drive. When I arrived at the he dealer for the test drive Alfredo had everything set up and spent the time necessary to show me all the functions of the RDX. He is very knowledgeable about the car and demonstrated all the features and safety options on the car. The excellent price he offered made the buying process go very quickly. He provided all the buying information I needed quickly. When I picked the car up he again spent considerable time showing me the car and made sure I knew how to operate the audio, phone and navigation features. He followed up with me after picking up the car and is available to answer any questions if needed. Alfredo did a great job.
lisad
Jan 14, 2016
This is the first non-VW vehicle we have purchased/leased since 2002 and couldn't be happier. We dealt with Curt Lewis and he was great. He listened to our needs and was honest and straight forward on everything( no surprises). Never pushy or trying to sell more than we wanted or needed, that goes for the mainlanders packages too. He was true to his word from the start. I would highly recommend him and the gentleman who did the financing.
tal820
Jan 14, 2016
Sales guy was helpful and friendly, got me into the acura i wanted, offered me a better deal then I recieved elsewhere. He worked with me fast through email to get all my documents which reduced the time needed to spend at dealership. Great experience and love the car!
javierrod322
Jan 13, 2016
We just went to test drive the new Acura MDX one afternoon and ended up driving away with the car an hour later. Thanks to the great sales experience that Alfredo Sierra gave us and his knowledge of the Acura product, he impressed us with what the car offered and sold us a great car. We had shopped the car around at other dealers and none came close to the deal that Alfredo offered us on the Acura MDX. We left with a great car at a great deal and very happy with our experience at Park Ave and especially with Alfredo. He really took his time showing us all the great features of the MDX and explained why it was a great car. He broke down all our options to purchase the vehicle and he got us to where we wanted to be on the price with out going back and forth like other places. It was a great experience in purchasing the Acura with Alfredo.
3rdacurainweehawken
Jan 11, 2016
This is my 3rd Acura lease with this dealership, and once again the service was very good. Justin Felix was patient with me and my many questions and hesitancy on the model I ultimately choose, and was with me through the entire process and setting up certain basics with the car. Overall a smooth process. I was happy with the service provided by Justin and the rest of the team.
DiegoM
Jan 11, 2016
Great service !!This was my first experience getting a car from Park Ave Acura. I was very happy with Justin Felix service. Justin was very detail oriented,professional, knowledgeable, and customer driven. I am very pleased with this experience.
Sweetvine
Jan 9, 2016
I am long time Acura owner over 15 years. I usually deal with the location near where I live and I was very disappointed with my last visit, so I decided to look for another Acura dealer or even another brand of vehicle. While I was looking I saw very positive reviews about Park Ave Acura. Which made me pick up the phone and give them a try. Since I was oversea on a business trip I had very limited way of communicating . With the help of sales associate name Alfredo I was able to focus more on the trip since my lease was very close to the end. He was very professional and knowledgeable about the vehicles that I was looking for. Without any hassle or playing number games like the other dealer I went for over 15 years. Alfredo guide me to right deals and choices i seek for. By the time I came back from the trip my New Acura TLX SHAWD Tech package white with Ebony was ready and waiting for me to turn on the V6 engine.Thanks for Alfredo and Park Ave Acura now I'm on my 6th Acura and still a royal Acura customer.
trish b
Jan 9, 2016
This was my first experience buying a car from Park Ave Acura. I was very happy with the salesman Alfredo Sierra. He was professional, knowledgeable, and attentive. I would definitely return to this dealership!
padraicfarrell14
Jan 8, 2016
Moreno, Justin, and Jimmy did a fantastic job in assisting me purchasing my 2016 Acura TLX. They made the process very smooth even though I live over 90 miles away. I had heard such great things about this dealership that I had to check it out even though there is an Acura dealership down the road from me. I couldn't be happier with their staff's family culture and friendly approach. I have already recommended this dealership to 4 of my friends looking at purchasing vehicles soon.
LOB
Jan 7, 2016
I met with Justin Felix and explained that I had seen a ILX on line that I was interested in. We went for a ride and I fell in love with the car. justin was knowledgeable and thoroughly explained the car's wonderful features. Justin worked with me and got me to get an extremely fair price for my trade in vehicle. The deal was done in less than two hours. James Lundy made the process of financing the car as easy as could be. I did not feel pressured or intimidated because I am a woman. Sadly, this is an experience that I have had in other dealerships. Justin called me a few days after the transaction to see if I was satisfied. I REALLY WAS! I absolutely love the car and am so happy that I went worked with Justin Felix at Park Avenue Acura. I will definitely recommend Justin and this dealership to friends and family.
mtejada1126
Jan 7, 2016
Justin took good care of us. After a bad experience in another Acura dealer, Justin convinced us to reinvest in another Acura through his honesty and amazing customer service!
ehong
Jan 7, 2016
It was our 3rd time leasing a vehicle at this dealership and we are more than happy to recommend this dealership and my salesman, Justin Felix. He was just great!!
crisafl
Jan 6, 2016
This is our second purchase at Park Ave. Justin Felix was very professional and helped us with our purchase. Even afer the purchase he was available at all times with any questions we had. Highly recommend Justin after our seamless buying experience.
DCRUZ
Jan 6, 2016
My first experience leasing at the Park Ave Acura dealership. The service was excellent! My salesman Justin Felix was great and I'm happy with my vehicle! Thank you!
Julia Yoo
Jan 6, 2016
2nd time renewing leasing at this dealership.Highly satisfied with deals & services!My salesman Justin Felix was great and I am happy to recommend him!!
rosariadominici
Jan 4, 2016
I went into Acura on Saturday January 2nd with doubts of being able to get out of my terrible finance I was in. See, two years ago when I was 22 I thought it was smart going to a dealership alone, not knowing anything about buying a car, I was this little 4 foot 11 girl, walking out of a dealership thinking I got the best deal ever, until a couple of months ago I realized my 4 year finance was a 6 year finance, and by the time I was done paying my 2010 ACURA TLX off, it wouldn't be worth anything. Long story short, Dan helped me get into a brand new 2016 ACURA ILX with no ISSUES! He got me out of a huge hole I was in. The whole process was so easy and took two hours to talk, get the deal and leave with my car. I DEF recommend him and give his service a 5 star service!!!!
yaod0001
Jan 3, 2016
I had a great experience at Park Ave Acura when buying my TLX. Alfredo Sierra was the salesman and he was phenomenal. The negotiation was done online, and the transaction was very smooth and efficient. I will definitely continue doing business with him and highly recommended to my friends and families!
JennaC
Jan 2, 2016
Dan made my lease renewal quick and easy. He went over all of my options without making it overwhelming. He respected my budget and worked with me to get me where I wanted to be. We've been customers of Dan for a few years and will continue to be. Jim Lundy went over the finance aspect of the lease and he was great as well. The entire process was painless.
marie 2015
Dec 30, 2015
As a returning leasee to Acura I was acutely aware of the service from the sales personnel in general and from Maurizio Ranieri in particular. I was treated with respect and decorum. Maurizio took the time to genuinely apprise me of the quality and new advances in the TLX as I was previously in a TL. He explained all the new technological advances through discussion as well as demonstration. He made certain that I knew the workings of the car and that I felt reliably calm about the new features incorporated into the new TLX. A sales representative such as he has already made a friend out of me with the confidence that I can return with questions or another demonstration should I feel the need. Thank you Acura for your salesmenship and customer standards. Also a big thank you to Maurizio Ranieri for his cordial, welcoming ways.
Mimi1224
Dec 28, 2015
We had a great purchasing experience at Park Ave. Alfredo Sierra was very helpful during the process. Everything went smooth and quick. Alfredo is an outstanding salesperson.
Rock123
Dec 28, 2015
We had a great purchasing experience with Park Avenue Acura - our sales person Alfredo was very pleasant to deal with and very detailed to make sure we understood all the features and options with our new 2016 Acura MDX. We have purchased from and visited other delearships and by far Alfredo and the Park Avenue team provided an expedient and outstanding experience. I would recommend him to anyone looking for a vehicle,
Daniela3791
Dec 28, 2015
Park Ave Acura is the place to go to if you need to lease or finance! The employees are so welcoming and eager to help you. Great service, answered all of my questions, and always stood in constant contact with me regarding my purchase!
Joeabana
Dec 26, 2015
The team at Park Ave Acura is professional, polite, and go above and beyond to ensure a great experience for their customers. It by far was one of the smoothest transaction I have ever done.
Kristy
Dec 26, 2015
Jonathan truly made the buying experience simple no hassle and stress free! Very honest and upfront knowledgeable very nice to work with. I highly recommend.
Ray
Dec 24, 2015
Best car buying experience of my life! Great teamwork from George to Maurizio to financing. Thank you and have a Merry Christmas and Happy New Year!
CynthiaR
Dec 24, 2015
Being in sales, I wanted to ensure I vetted as many dealers as possible for the best opportunity out there. I did my due diligence by shopping online and even multiple dealers. I first visited the Wayne Acura location, where I dealt with Humberto - I never felt so disrespected as a consumer. He refused to speak English to me as he was Hispanic and saw our similarities. When I asked for the best pricing, he brought his manager to the table, and his manager proceeded to shake my hand and tell me there is no better price. I left feeling very weary of Acura and its standards. I then visited the Acura in Ramsey, the sales people were very kind, but the finance manager David was a train wreck. He disrespected his fellow colleagues, spoke poorly to them and just lacked professionalism in total. I had all but gave up on Acura, and was going to move to Lexus, when I received an email, and call from Alfredo. I was very skeptical, being that I had such a negative experience with the other dealers! He promptly answered all my questions, I invited me in to his office, gave us a test drive, and closed us within 48 HOURS! It was the hassle free, no gimmicks experience I have only dreamed of. He gave us by far the best pricing, and made us feel comfortable and secure about the entire process. I couldn't have asked for a better car or experience. The Acura MDX drives beautifully and I am forever grateful to Alfredo Sierra for being so personal and professional! Thanks,Cyn
Drea627
Dec 24, 2015
Best experience ever transitioning from a Kia to a brand new Acura. Alfredo was with me through the entire process. He is the best ever!
acura112
Dec 23, 2015
The team at Park Ave Acura is professional, polite, and go above and beyond to ensure a great experience for their customers. I worked with Curt to get my new Acura RDX and it was really nice to work with someone who listened to what I was looking for in a new car and wasn't pushy or salesy - he really provided a positive customer experience all around. I didn't feel like just a customer, I felt like a VIP and that's the experience I had across the board at Park Ave Acura.
saravan
Dec 23, 2015
Hi I have bought a Acura MDX from Park Avenue Acura.I saw the car online in the website and reached out to the online support. Then I got a call from Alfredo along with the video of the car. Then the next day met Alfredo and got the car deal finalized. Hassle free..Wanted to take this opportunity to thank Alfedo in closing my car deal.Regards,Saravanan
AcuraRDX_MJS
Dec 17, 2015
I met with Justin Felix on Friday and explained what I needed. He let me have my test drive, and let the car do the selling. He didn't hassle me or call me; rather, he allowed me to come to the right conclusion on my own! Excellent- no hassles, and a good deal! [ happily drove my new car home on Saturday.Thank you so much! I absolutely love my new car!Margaret Stigliano
Cowboys1234
Dec 17, 2015
i had an amazing experience with changing my 2013 acura tsx and changing into a 2016 acura rdx alfredo went over and above with customer service and very personal love that i feel like family when i go to see him i would highly recommed going to see him to get your car will always come back to him and send my friends and family to him.
Acepeda87
Dec 16, 2015
I had the pleasure of meeting Alfredo from park Ave Acura and he meet all of my expectations through the interaction. At the moment I was looking to get out of my current lease and he truly made the transition easy. From getting me out of my old car and leasing the new Acura TLX for me. Throughout the purchase he was very honest and detailed about the vehicle. Providing outstanding customer service, I will definitely continue doing business with him and highly recommend.
Mejia
Dec 16, 2015
I had a great experience at Park Ave Acura. Alfredo Sierra was the salesman and he was phenomenal. He is a very outgoing guy, extremely friendly and helpful. There was a damage on the rim he said it will be fixed and it surely did two days after.
Phillips
Dec 16, 2015
Overall excellent following up when lease is about to end as well as very knowledgeable about the new vehicle your interested in leasing. Answers any question and concerns you have about payments and pricing. Will recommend to family and friends.
raycruz
Dec 16, 2015
Park Ave Acura was an excellence experience and Curt was extremely helpful in providing a great service. He met our needs quickly and accurate. I highly recommend this dealer to others.Thank you very much. Happy Holidays!Ray & Timea Cruz
SheenaC
Dec 15, 2015
I recently just leased a 2016 RDX through Park Avenue Acura and I have nothing but high praise for salesman Jonathan Creus . He went out of his way to provide me an easy and stress-free lease process. Jonathan truly made the buying experience fantastic! Very honest and up front without the usual tricks that other salesmen try to pull. Will definitely return here for my next car!
AcuraLove621
Dec 15, 2015
My experience working with the team was amazing. The process was quick and painless. I would recommend Park Ave Acura to anyone looking to get into a new car!
Mistertoo
Dec 14, 2015
I recently just leased a 2016 MDX and a 2016 ILX through Park Avenue Acura and I have nothing but high praise for our salesman Alfredo Sierra and his sales manager Peter Vandenberghe. Both went out of their way to provide an easy and stress-free lease process. Whether it was extremely competitive no-haggle prices or bringing the both vehicles to our place of business for test drives, Alfredo and Peter made to whole process painless and easy.
Jmarie5188
Dec 12, 2015
Alfredo was so helpful when I went to go and pick up my new car. He was knowledgeable & detailed when showing me all the features. It was a great experience !
Ram
Dec 12, 2015
I was looking for a Car for more than 3 months and the search ended when i met this great person Maurizio Ranieri. Maurizio is a true professional and a friendly person helped me to buy the car of my dream ACURA TL. We had a great experience and i would give him 5 star rating for his friendly approach, Customer Service, Care, product knowledge and follow ups. I would definitely recommend him to my friends. Thanks a lot Maurizio.
Merlanro
Dec 11, 2015
Alfredo Sierra was great to work with and made this process fun and easy!! He went above and beyond and really gave me the best price around!!
nutmegger
Dec 11, 2015
Alfredo made the whole process incredibly easy and stress-free; and dare I say it, fun! He went above and beyond in this sale, even sending me a personal video of the car I wanted! Jorge was also great in helping make the final details clear and easily understood. I will definitely recommend Park Ave Acura to all my friends and family!
robins
Dec 11, 2015
From my first conversation with Alfredo, he knew exactly what I was looking for and delivered in a big way! The process from start to finish was easy and stress free. It was an enjoyable experience. Alfredo is a true professional. This was my second time purchasing an Acura from your dealership and I'm sure I'll be back in the future!
jekyll
Dec 11, 2015
From the minute that I walked into your dealership, I was greeted so warmly and treated so professionally by Maurizio Ranieri. He helped me chose a car that I love, for a price that was right for me. His followup was incredible and he helped me to purchase my car quickly and efficiently with no hassle at all. I have already recommended him to several friends and I definitely will be back for all future car needs. Thanks Maurizio!
Frank S.
Dec 10, 2015
I own a 2012 TL w/Navi. never had a problem, so we decided to keep it and just extend the warranty. Called and left four (4) messages for a finance manager to return the call. No return call after 2 weeks. I just wrote the the GM, the finance managers, and Acura and advised we'll take our business to another Acura store. On a different note, the buying experience, with Curt Lewis was TERRIFIC!!! I bought the 2012 and leased a 2015 TLX AWD Advance from him. Curt is THE BEST!! GREAT price, too!
barrymary1234
Dec 10, 2015
We came to your dealership from 50 miles away because of reviews and your large inventory of Acura MDX, We were cordially Greeted by Dan. We felt no pressure to purchase a car. In fact this is the first luxury car we have ever purchased. We usually buy Minivans. The car drove beautifully and Dan is a lovely man who spent a lot of time with us before we purchased the car and explaining all the working once we bought the car. Of all the salesmen we have ever dealt with Dan was by far he nicest, best informed, sincere. If the car fulfills all our expectations we will certainly return in three years and hope that Dan is still there. Sincerely Mary and Barry Altura
Victoria11
Dec 10, 2015
I met with Alfredo of Park Avenue Acura. He was very courteous and polite. He explained everything in detail and more. He covered all basis. What I appreciated most of all was that after taking my car home he called the NEXT day to ensure that all was well and whether I had any questions. He assured me that I could contact him at anytime with any question. Appreciate that.
Mark
Dec 9, 2015
The attention to detail and open/honest approach by the Sales associate (Alfredo Sierra) was terrific. Also, this is the most enjoyable car I've ever owned and I've had BMWs, Audis, and Hondas in the past. Acura's technology has caught up to, and surpassed, their competition.Alfredo is a pleasure to work with and Curt helped one day when Alfredo was off. Nice tag team! No battling for the sale - just collaboration.
Kris Fernandez
Dec 8, 2015
Jonathan was very helpful and informative in choosing the right car and which features to get for our new Acura. I definitely recommend him for anyone who wishes to buy or lease a car in a straightforward and uncomplicated manner.
2016rdx
Dec 7, 2015
This is our second time dealing with Maurizio at Park Ave Acura. He is a pleasure to deal with. He has great knowledge of all the cars and is very helpful in explaining the options. An all around great guy!
Carguy
Dec 5, 2015
Jonathan was a gentlemen to deal with. No pressure, very accommodating, sets a great example for how the car buying experience should be.Highly recommended.
Kcabiles
Dec 5, 2015
Great experience. Jonathan truly made the buying experience fantastic! Very honest and up front without the usual tricks that other salesmen try to pull. Will definitely return here for my next car!
Romym
Dec 5, 2015
If you are looking for a sales person who will listen to your needs, Mano Gobencion is the sales person to purchase your Acura from. He is very knowledgeable and will guide you to the right type of vehicle to buy. My wife and I came in for the RDX but after talking to Mano about our growing family, we ended up purchasing an MDX. Mano was excellent and we highly recommend him.
esteva2134
Dec 4, 2015
Park Ave acura is an amazing place they are very patient and they make everything possible to make sure your experience is the best. Alfredo was my sales man and he worked constantly on the phone with me even on his day off.. Jorge did his best at finding the best and lowest finance for me..in a few words the service was great and they didn't make me feel obligated or overwhelmed at all.. I loved the service love the car and would recommend them to everyone.
KHABK
Dec 3, 2015
Mano did everything possible in making this a wonderful sale and transition., He is quite a professional and I would definitely purchase another car in the future with his assistance and this dealership.
Purpledevil
Dec 2, 2015
So I went with my friend and her mom to pick up her car she was purchasing on Friday the 27th and let me just say, this was one of the worst experiences I ever had at a dealership. First we went to sit down and talk to the salesman, Al Dixit and he was okay. Then my friend asked him for a Carfax on the car and he said the car was fine, we didn't need one but he still printed it out. Then he gave her a paper and said to sign it and did not tell her what she was signing. I asked Al what was that form she was about to sign, and he said that it was stating he was giving her the Carfax. I told him that was weird because I went to a lot of dealerships to look at cars and none of them made me sign a form. As I went through the Carfax with my friend, I noticed that it said it had a tire repair. I asked Al which tire was repaired and why and he told me he had no idea, to call the place that replaced the tire. I told him first off, it was repaired, not replaced. Second, as a salesman, one should take it upon them self to do their research on the car their trying to sell so they can answer simple questions and not look like they have no idea what is going on. He was quiet which means I was right. Then as he got together some papers, he handed us off to the Finance Manager which is where the fun begins.As we sit down with the Finance Manager, James Lundy, he introduces himself. He mentioned that this was going to be a quick process that she just had to sign some papers and she would be on her way. I told him to tell my friend what each paper was about that she was going to sign so we all understood without signing away our lives then he gives me like a "REALLY?" kind of face. Then as she is signing some forms, I ask James if he knew why the car had a tire repair. He also responded by saying he had no idea about the car. So I said wow, no wonder why Al answered that way as well. So he yelled at me and said "What do you mean no wonder? Listen, you have an attitude and can ruin this sale for your friend." My friend intervened and yelled "Stop, calm down!" and he went right back to fixing his papers for her to sign. What type of person yells at someone? Like really? That is so unprofessional. I'm trying to make a point saying they both are clueless and CLEARLY just want commission instead of doing research on a car they are about to sell so they do not sound incompetent. As soon as she was done signing, James took us back over to Al so he could take us to the car. When we go outside, and start looking at the cars exterior for scratches, dents, and anything broken. As I inspect it, I noticed that one of the caps was missing on the tire to keep the air from escaping. I told Al about it and he said we should come back another day for it. Let me be the first to call BS on that one. Who says that? Instead of getting one from inside from his stock, he lies. Anyways, then he gets in front passenger seat with my friend and they are in there for an hour trying to figure out the blue tooth. Al finally gets out of the car and my friend is mad. She tells me that he messed up the blue tooth because there was a question they were supposed to answer "yes" with and he hit the button for "no" so she was upset because when they retried, the system did not ask that same question again. She went inside the dealership and asked to speak to someone who is good with technology. Then another guy gets up and offers to help, which was the first thing I actually liked about the whole experience. Al comes outside as well to watch so I asked him how long he has been working at Acura. He told me 2 years. I asked where he was before this and he told me he worked on Wall Street until the crash and until he got let go. I told him cars are completely different from the DOW and then he went inside. As he is trying to help my friend, he is not understanding what she wants fixed, so she says to just forget it. Then we try to fix it, and nothing. I came up with the idea of restarting the whole car by disconnecting the red/black wires from the battery so I went into the dealership and told them I needed someone from service to help. Al asked me what for? I told him that in order to fix the problem that he created and could not fix, we needed to restart the whole car. So I asked Al to help. Al said no and that he did not know anything under the hood. I looked at him in awe. How can you call yourself a man and a salesman and not know the basics? Yet another let down with this dealership. Finally two guys try to help us as my friend shows him the manual of the car. After the last guy goes out and try to fix the car, he explains to her that the option is not available because she doesn't have the right package for the car. Okay, fine, at least we can finally leave after 2 hours of trying to fix a problem that was started by one of their own.After this horrible experience, I would never buy a car there, or tell any of my friends to, and I hope this rating helps people to realize how unprofessional, rude, and incompetent people can be just so they can take all your money with commission.
acura2016
Dec 2, 2015
After visiting many dealerships, our last stop was Acura. It should have been our first stop. They are no hassel, no gimmicks, no schemes. The customer services was great and it wa a pleasure to work with John Choi. The Acura ILX that I leased is a great sporty car and fun to drive. Most importantly, I feel safe driving it.I would highly recommend going to see John when you decide to get a new car, he will help you make the decision that is right for you.
Lsantacruz
Dec 1, 2015
I just bought a car at Park Ave Acura where i met Alfredo Sierra a great and friendly salesman who treated me with a lot of respect and helped me find what I was looking for I will definitely recomend him to whoever wants to buy a car, great customers service
einny316
Nov 30, 2015
My wife and I were in the market for an Acura and worked with Alfredo. He was extremely friendly, honest and put no pressure on us. We test drove two vehicles and and unfortunately they just didn't have the particular exterior/interior color combination we were looking for. While we ended up purchasing elsewhere due to this, I would definitely recommend Alfredo and team if you're in the market for an Acura.
HousesByCheryl.com
Nov 30, 2015
My husband Eric and I met with Alfredo last year and he made such a great impression that we recently returned and got TWO CARS an ILX and a TLX! If you are shopping for an Acura - he is definitely the salesman to contact. Great follow up as well - Alfredo checks in with us to make sure that all of our technical questions are answered. Eric and I would definitely recommend Alfredo - this is my first Acura and Eric's 4th...
aneridoc
Nov 29, 2015
Great Service. Great online pricing. No pressure for unwanted services. Great to work with the dealership. The car buying experience just took less than two hours.
BillfromWyckoff
Nov 28, 2015
Bought a certified Acura MDX. The process was easy and my rep Curt was knowledgable, professional and courteous. Dealer Certified the used vehicle after I expressed concerns about buying used. I highly recommend.
Giovanny M
Nov 28, 2015
Jonathan made sure that my needs were met and affordable. I got the TLX I wanted in a free and easy process. He was very helpful, knowledgable, professional and courteous. Call him direct for your next purchase.
HAPPY ACURA OWNER
Nov 28, 2015
Just leased My 2nd Acura and as long as Curt Lewis is there, I will lease a 3rd, 4th and so on.!I am in the Customer Service Business and I have never met someone as knowledgeable and caringas Curt.
Kiuyrrd123
Nov 28, 2015
He is so kindly and full knowledge about vehicle. He tried to work best of his efforts.And he was really wonderful minds about customers.
Kkelly
Nov 28, 2015
Curt was very helpful and straightforward. Went the extra mile to get the deal done. He found the MDX with the options I wanted. It was a pleasure doing business with him. Call him direct.
MichaelJWalt
Nov 28, 2015
The purchase was very pleasant and hassle free. Curt and his team were very helpful and informative. Very nice to work with. The car was spotlessly clean.
3series4ever
Nov 27, 2015
If your trading in beware. They will give you at least two grand less then what your car is worth. Very friendly, but there's a reason for it.
acura123
Nov 27, 2015
This was our first time purchasing an Acura and Curt made it a pleasurable experience. We are very happy with our purchase and felt that we were treated very well. Would highly recommend!
arban
Nov 26, 2015
I been to this place twice and Maurizio was great help and very knowledgeable about his stuff. He made the transaction to buy a new car very easy for me. I would recommend him to everyone I know. Thank you for your help
dvalencia
Nov 26, 2015
This is my third car lease with Park Ave Acura. Maurizio has assisted me with the last two car leases. He is a true professional and a pleasure to work with. He makes the car leasing experience an easy one. I would recommend him to all my family and friends. Thank you!
chuyfoo
Nov 23, 2015
Just purchased a new MDX at Park Ave. We casually wandered into the dealership with my family and was greeted by Maurizio Ranieri. He was the consummate professional, friendly and knowledgeable, a pleasure to deal with. We asked for his best price and since it beat the lowest quote from TrueCar, we didn't even need to haggle. No hard sales tactics, no trying to sell us extras that we didn't need. It was such a smooth transaction. Ask for Maurizio... you won't regret it.
fmanal
Nov 23, 2015
Over the years I bought four cars from this dealership & each time was a great experience. Paul Epstein was always a pleasure to deal with, courteous, helpful & friendly. Jonathan completed my deal & made sure I got good $$ for my trade-in & purchase. Good follow-up & smooth transaction with a nice personal touch. Jorge was understanding & made the signing painless. I'll surely come back.
jodya72
Nov 23, 2015
I was in the market for a new/certified Acura MDX. I was not having that warm fuzzy feeling from the Acura dealer close to my home, which is where I bought my new 2005 Acura MDX 10 years ago. I was looking online and came across a car I was interested in and sent an email request to Park Ave Acura. I got a response right away, and a phone call saying the car was still available. I met with Alfredo, who was super helpful and VERY patient. After a couple weeks we found the perfect fit! When I showed up to the dealer to pick up my car, there was a GIANT red bow on it. It was better than Christmas morning! Thank you again!!
Sarahsmile93
Nov 22, 2015
Jonathan was great! He got us a great deal on the car we wanted. Even when our consigner fell through at the last minute, he was patient and didn't hesitate to help us go through the whole process of finding another consigner. I would definitely recommend asking for him if you're looking to get a car.
Kicenter
Nov 19, 2015
Our Sales agent Jonathan Creus was very knowledgeable about our options, he went out of his way to make sure we were able to get the best deal for the vehicle we decided to lease. We would be happy to refer people to him.
Fahid
Nov 19, 2015
This is my first lease with Mr. Maurizio Ranieri, he is very professional and very honest, and he made the process so easy, and I will definitely deal with him again.
AshleyLynn
Nov 16, 2015
I know nothing about car buying thankfully enough my boyfriend knows all the ins and outs.I work so while I worked he went on the hunt for me he ended up at Park Ave and worked with Maurizio Ranieri he found me a beautiful vehicle. It was a pleasure working with him.I would definitely recommend his services. Thank you!
nedossan
Nov 16, 2015
This is the 2nd lease with Maurizio Ranieri and I didn't think he could make the process easier and he managed to surprise me. I would definitely do it again and recommend him to my friends. Maurizio RanieriClient AdvisorPark Ave Acura179 State Rt. 17 S. | Rochelle Park, NJ 07662office 201 587 9000 | fax 201 291 9138
HectorH
Nov 14, 2015
I had an amazing experience at the Acura dealership. There is an awesome stuff. I would recommend it to everyone. Thank you for your great service.
Ccheung
Nov 13, 2015
Alfredo Sierra made this sale transition very smoothly.Will recommend anyone whose interested in buying Acura to Alfredo. It only look less than one hour in closing this deal. excellent service.
Ferrell.Peter
Nov 9, 2015
Maurizio was great throughout the sales process helping is find what we wanted within our prospective budget. He laid out our best options and let us take our time making a decision. He did not pester us while we took a couple weeks to make a decision which was greatly appreciated. We would not have bought from Park Ave Acura through any other sales representative.
moonkay1230
Nov 9, 2015
As I entered in the Park Ave Acura, I was greeted by Jonathan Creus, a sales associate at the dealer. It was really great experience. Jonathan helped me from beginning to the end to get a car I was considering. I would recommend this dealer and Jonathan to anyone who would like to get a new Acura model. Great sales associates and great dealer.
Nlugo
Nov 6, 2015
I recently leased a 2015 Acura TLX and my experience with Park Avenue Acura was very pleasant due to the excellent customer service I received from Alfredo Sierra and Jorge Herrera. Alfredo strikes the right balance of an attentive salesman and upfront honesty other dealers are sorely lacking. Jorge was an absolute delight making the entire sales process smooth. I will recommend this dealership to my friends & family. Great Job
repettic
Nov 6, 2015
I dealt with Dan Schapiro for the second time in four years and both times were an A+ rating. The no pressure, honest approach he takes is reassuring and a relief after dealing with other dealerships. I will continue to go back to Park Ave without question. I recommend giving them the opportunity for business if you are in the market for an Acura.I would also note that James Lundy in finance was a pleasure to deal with and we were in and out of his office in at most 45 minutes.
Toycar
Nov 6, 2015
Customer service was on point, cars are reasonably priced. The salesman was wonderful and polite. Financing was easy. Car looked and smell like a brand new vehicle.
Alfredo
Nov 4, 2015
So we have had the privledge of ownin Lexus, Volvo, Audi and even InfinitisI am very pleased with the Acura product and the overall sales experience was amazingFrom the Preown manager George thru to our salesman Dan ShapiroI would gladly recxomend him and this location to friends and family with full confidence they would be just as pleased Great Job!!
Singh
Nov 3, 2015
Alfredo Sierra is an awesome personality and you cannot go wrong with this guy . I met many salesman before purchasing my car but when I met this guy , I knew that this is it and I made the deal . He really helped me even after the deal was done in order to maintain that relationship . If you want to go for Acura , Alfredo is best person to deal with and I wish him good luck for his future endeavors and will come back to him for another car . From the minute I walked in the door he was informative, explained me all the functions patiently , helpful and the entire procedure was pleasant and smooth . He even came to know to pick me up the other day which was very admirable . Thanks you for such a wonderful time . Nice meeting him and will definitely recommend everyone to refer Alfredo and only Alfredo .
mkopp1117
Nov 2, 2015
Maurizio Ranieri was my sales person. From the minute I walked in the door he was informative, helpful and the entire procedure was pleasant. I had to trade in my old lease and after visiting the dealer that I leased from before, and being disappointed .. and thinking about changing from an Acura to another car... decided to try Park Avenue as a final attempt to get another Acura. Maurizio was terrific. He walked me through everything, gave me all the information I needed to make my decision, made it in one visit and in three days, had my 2015 TLX for my price. Jorge went over my contract, explained it to me in detail, I signed and was on my way. Totally painless.. .what a pleasure not to be pressured at all.
mobiusme
Nov 2, 2015
I have serviced my Acura MDX a couple of times at Park Avenue. The first time, I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service 2 weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.
evan4
Nov 2, 2015
Maurizio turned us on to the Acura RDX during a street fair in Hoboken. We luckily followed up with him a few months later and purchased our car. He helped make the car buying experience effortless. I will be purchasing my cars from Maurizio for years to come.
Diqtran30
Nov 1, 2015
Mano was professional, knowledgeable and personable. My wife and I came in to look at the RDX and end up driving home with an MDX. With one child at age of 3 and one due soon Mano guided us to the MDX since we are growing family. I would recommend Mano and Park Ave Acura to any looking to purchase a car. Mano is a great Salesperson.
sukri
Oct 29, 2015
Great dealer, competitive and very professional. Ivan D, George and James all came through with a quick deal and followed through with swift execution. Kudos to the young salesman Ivan D.
tbarry19
Oct 29, 2015
My wife and I recently leased a 2016 Acura MDX from Maurizio at Park Ave Acura. We had a very pleasant experience and worked out a great deal for our car. Maurizio is professional, knowledgeable, and never pushy. He thoroughly explained all options and fairly compared the MDX to other models in its class, without pushing the sale. He really let the car sell itself. I would absolutely recommend Maurizio and Park Ave Acura to family and friends. Great overall experience.
Liliwang
Oct 29, 2015
Great dealer with great price and service. Went to look for rdx and got exactally wanted. The process is easy and quick. 5 stars service!
Mcleanr8
Oct 28, 2015
Upon my arrival I was greeted with open arms and smiles by Acura's staff. Staff members were very friendly and knowledgable about their product. Also, the vibe was cool , calm , and collected just like an Acura. This was alarming to me since your normal car dealership makes one feel as if they must buy immediately. Sales representative Ivan guided me to greatness with his breakdown of Acura's TLX functionality. He sealed the deal when he met my price point.
jane123
Oct 28, 2015
It took just a fews minutes for Poppy, who was extremely nice and efficient from the moment I arrived until I was on my way with the loaner which was the exact new carI had brought in. THey called immediately when service was done which was very fast.The level of courtesy and efficiency was unlike anything I have ever had before in over 40 yearsof car ownership
spencer604
Oct 28, 2015
Alfredo came recommended from a neighbor, we communicated almost entirely through email and a couple calls. Once we agreed on price I did all the paperwork remotely and the only thing I had to do at the dealership was sign some documents and take the keys! Everything we agreed by email was what was reflected when I got there. Easy process!
Made96
Oct 27, 2015
Just wanted to write a quick note to thank Alfredo for his honesty and his dedication. I am extremely happy with the purchase of my car!!! Thanks for making it a quick, smooth deal. I definitely recommend Park Ave dealership, especially Alfredo Sierra.
Llariluv3k
Oct 26, 2015
When I got to the dealership I was greater by Alfredo Sierra who was very helpful in helping me chose the right car. He was very knowledgeable about the features and service the car received prior to my purchase. The car fax he provided was great in helping me feel comfortable with my purchase. Overall this was a great experience and I would recommend Alfredo to anyone. A+ Service
Susan
Oct 26, 2015
I was very hesitant to come to Park Avenue Acura due to my unpleasant experiences with other car dealerships. Alfredo was a breath of fresh air. He worked with me with no pressure and made it a very pleasant experience. I was actually very relaxed. I am so happy with my purchase. I will be a park avenue Acura for life.
Sue2015
Oct 25, 2015
I would love to thank Maurizio for his excellent, outstanding, incredible service. He exceeded my expectations. My car is more then I could have ever asked for. He showed me everything there is to know about the car. He was an amazing help and we are grateful for his time and effort. I look forward to the next three cars we will be purchasing with him, in the New Year. I have already recommended him to my coworkers and family. He is the one that i will always go to for my future vehicles. Thank you sooo much Maurizio, see you soon!!
Mauricio023
Oct 24, 2015
I want to thank Alfredo Sierra. Very very happy with his service. Great dealer to buy a car. Great Service.if I have to buy another car I make sure I go to Park Ave Acura and look for Alfredo Sierra.Thanks Again.
Jimmy O
Oct 23, 2015
Maurizio is an excellent representative of Park Avenue Acura. I'm reluctant to call him a car salesman as he is so much more. Maurizio makes you feel comfortable making the decision to buy/lease the vehicle. He's very knowledgeable about the car and its inner workings and can answer any questions you may have. This is the 4th car we purchased from Park Avenue Acura and Maurizio is the reason we keep coming back and will continue to do so in the future.
JBarrett84
Oct 19, 2015
I have dealt with Alfredo Sierra on two occasions; and he has delivered to the fullest each time. In July, he got my wife into a 2016 RDX AWD. Most recently(two weeks ago), he got me into my brand new 2015 Acura TLX. No hassle! Care-free process! Was their each time for probably 30 minutes tops. I highly recommend anyone looking for a new car to ask for Alfredo Sierra at Park Ave Acura.
JC
Oct 19, 2015
Great place to go to if you are looking to buy am Acura. Alfredo is the best! Attentive and professional and took the time to explain all the features in the car Alfredo gave me a great deal NO BS all numbers up front. Very easy and quick to contact. James Lundy was quick, friendly, and straight forward. No BS doesn't try to pressure you to get the other extended warranties/insurance. I was in and out of Park Ave in less than two hours with my new ILX!
Love - Mdx
Oct 18, 2015
I have leased many cars from different dealerships and never found a great sales person like Mano. He listened to my needs and he was very knowledgeable. When it came down to pricing, Mano work with me where we both mutually came to an agreement. I would recommend Mano to everyone I know that are looking to buy a car.
Chris925
Oct 17, 2015
We had a great experience with our purchase from Park Ave. Right from the start our salesman Curt was attentive, nice and professional. We look forward to being long time customers!
Eli
Oct 16, 2015
Conventient dealership location. Staff was always friendly and helpful. Alfredo Sierra was very personable, friendly and appeared trustworthy and honest. He was also very easy to communicate with and got back to me quickly.
ccartagena
Oct 14, 2015
My experience with Park Ave Acura was satisfactory. My sales representative, Ivan, was enthusiastic and willing to work with me to get a fair deal on the RDX that I wanted. I am happy with my purchase and felt very comfortable knowing that Ivan was not trying to sell me something that I wasn't interested in.
Mrsilva
Oct 13, 2015
I live in CT and I went to this dealer to get a pre-owned car they had in their website however after being "help" by mano and his manager I lost interest in thr car. I prefer to go over my bugget than buy from this people. (Good thing they get commission , if they didn't I can't even imagine how it would be.
TL
Oct 12, 2015
I have been looking for a while on line to purchase an Acura TLX 2015 but each time I had reached to a dealer for a quote, I had to step back for one reason or the other, until I spoke to Alfredo Siera from Acura (Park Ave, NJ)Alfredo gave me a quote over the phone, and promised to do his best to meet my expectations. Effectively, he honored his promise, and I walked away with the car I wanted with the best experience a sales person can ever provide. Thanks Alfredo, and please keep up the great work.
Elainacoyle
Oct 12, 2015
Everyone at Park Ave Acura is professional and friendly. It was a quick and smooth transition into my new car. Alfredo was awesome and worked to give me the best deal possible. Couldnt be happier.
FrankMV
Oct 7, 2015
This is the second time I'm dealing with Park Ave Acura and I enjoyed my experience with them again. Maurizio Ranieri helped me with my transition to a new car. Most car dealers would say anything to get your business. Maurizio was not like that, he was very helpful and patient. He told me what my options were and advised me on what was best for me. He's straight to the point and easy to deal with. When I do need a car again, I will definitely go back to Maurizio at Park Ave Acura.Thanks.Frank
Anny C
Oct 6, 2015
Visiting Park Ave Acura was a great experience, I am not only happy with my new car but also I am very satisfied with the great customer service provided at this location. Car shopping isnt an easy task, but thanks to this dealership the whole process was a lot easier and faster. I will recommend this dealership 100%.!!
JeanetteLSNYC
Oct 6, 2015
Park Ave Acura was a great experience for buying a new car from start to finish. Everything was done promptly and professionally. I traded in my TL and purchased the new TLX. I'd emailed all necessary documents to Curt and picking up my new car was seamless - - basically took minutes.
MarkTLX
Oct 6, 2015
I was in the market for new car and decided that Acura deserved a hard look. I contacted the dealer through their website and spoke to Curt Lewis. We arranged to test drive the two cars I was interested in. He couldn't have been more helpful. There was no high pressure sales or other nonsense, simply showed me what I was interested in and offered me a fair price. I was still selling my old car and once I did, I went back and while Curt was out that day, Alfredo helped me test drive a different one. I put down a deposit on the last car and picked it up the next day from Curt. The paperwork and process was very easy and everything went smooth. This was best car buying experience I've had and I've been buying cars for 30 years.
Naly S.
Oct 5, 2015
This is my first Acura purchase. I am a repeat Honda leasee (3 CRVs). There is no comparison as to how easy and stress free my Acura experience was thanks to Alfredo. I told him what I wanted, what price range, and when a vehicle came in to meet my specs, he contacted me right away. It was a wonderful experience. My kids enjoyed their time in the dealership which speaks tons in itself! There were no high pressure tactics at all. He was so patient and friendly from beginning to end, and beyond, sitting in the car to teach me all the tech stuff. Excellent experience!!
NY NJ Joe
Oct 5, 2015
Curt Lewis helped us with our new Acura. It was my best experience buying a car. Everything went very smooth and I didn't have to waste hours at the dealer. It was very straightforward with no pressure. We are pleased with the service and professionalism received from Curt and we would return for future business. I came in with financing, but they were able to beat it by 0.5%! Thanks!!
ACURADRIVER
Oct 5, 2015
I leased and Bought my Car from here. With Curt Lewis. It was a great experience. Everything was smooth. Curt was very helpful. I would definitely be back in 6 Years to Buy my Next Car.
Clovercap10
Oct 5, 2015
This by far have been my our most experience at any car dealership. Mr. Sierra is a top notch professional. I can honestly say , I will be back. Thanks mr. Sierra . It was indeed a pleasure doing business with you.
Classy
Oct 4, 2015
Just a simply great company to go if your looking for any Acura to buy. Kurt especially pulled out all the stops to make this deal happen and the finance manager sealed the deal in a matter of days! Thank you for getting me into my new mdx. I loved you guys!
mark1962
Oct 4, 2015
We were an owners of 2003 Acura MDX purchased from Park Ave Acura for the last 12 years. We like Acura cars, so we decided to get another Acura, this time 2016 Acura RDX. We went to Park Avenue Acura again and were greeted by Al Dixit. He was very pleasant to deal with and gave us a great price without any haggling. We picked up our new 2016 RDX within a week and are very happy with it. We would recommend Park Avenue Acura to everyone plus their service department is excellent as well since we have been going there for 12 years.
Btest
Oct 3, 2015
Few months ago I was looking for a SUV for my wife. Mind you I Hate car shopping and really don't ever walk away having enjoyed the whole process but she needed a vehicle and so we did a two week tour and test drive of every suv on the market. we made it to Acura last for no real reason except that's how it worked out . We first went to a different Acura dealer. We test drove the RDX and MDX and she loved the RDX and we decided that was going to be her car but we didn't like the dealership. So We headed down to Park Ave Acura and met Al Dixit. He answered all our questions honestly and didn't play any games. We sat down and conducted the negotiations at his desk with him, agreed on a price and he made one trip to the manger and came back with the deal done. Fast forward 3 months and I was thinking of changing my car. I came back to Park Ave, went straight to Al and we worked out a deal in 20 minutes. I also want to mention that the finance manager James on both occasions as also very nice and accommodating and I was in and out of his office also in less than 20 minutes with keys in hand. I enjoyed my experience with Al and Park Ave and have already referred a few friends there.
DeniaF
Oct 3, 2015
After visiting other Acura dealers (DCH Montclair and Springfield Acura).....finally I found the right dealer, but most importantly the best customer service..The sale person Alfredo Sierra made us feel very comfortable, we felt no pressure; which that was the biggest problems we felt at the other dealers. Alfredo is a great sale person and very professional..James (in finance) was also great. Tom (Service) wa also great with some small details the car needed.I'm happy and satisfied with my new car......I'm telling all my friends to visit Patk Avenue Acura??
Garyd
Oct 3, 2015
I was dealing with Alfredo from beginning to the end, Alfredo is not pushy and very patient and knowledgeable sales associate, it was one of the easiest car purchases i have done in 20+ years.Hoping service will be as good as sales at this dealership.Would definitely recommend Alfredo to friends and family.
Stevewcpa
Oct 3, 2015
I had great success with my first Honda product, so I was leaning towards wanting an Acura. It took me a long time to finally pull the trigger, but when I did, it was Park Ave Acura that won the day. Curt was great, as we were finalizing the deal at the start of a holiday weekend. Curt had all the paperwork ready so we could get done quickly, and still get done before "traffic time."Curt then took a lot of time showing us the in and outs of operating the car's features. They took care of the follow up paperwork(DMV) long before the temporary tag expired. Overall, it was a stress free buying experience.
svdupiton
Oct 3, 2015
I had the greatest experience with Curt. He was very accommodating, flexible and very pleasant. There was no pressure to purchase or gimmicky sales pitch. When I sat in his chair I had his undivided attention which for me speaks volume. My dad owned 2 Acura's, the Legend and presently the MDX. I am very happy and proud to be a first time Acura RDX owner and Curt made that dream a reality.
VidAm
Oct 2, 2015
We had a very pleasant buying experience. No haggling, no trying to get us to buy stuff we dont need. Very prompt customer service. We live far from their area and yet could complete the process in very less time and visits.We interacted with Curt Lewis, and he made sure all our questions were answered, including teaching us how to work with the loads of tech features that the vehicle provides. He made sure our price conditions, terms and needs in the car were comfortably met. Even after the car was bought, he helped us get the license plates delivered in time when we were out of town.
mirzazillur
Oct 2, 2015
This was the best car buying experience I've had. Curtis was very easy to talk to and had excellent turnaround on any question we've had. The price was fair and felt very at ease during the whole process.Will definitely recommend Curtis & Park Ave Acura to anyone looking for an Acrua.
Sha
Oct 2, 2015
I have been coming to this dealership for many years but this was my first experience dealing with Alfredo who was referred to me by Poppy in Service who is also awesome. Alfredo never came across as a pushy salesman. Alfredo was very patient with me, provided excellent service, was very knowledgeable and gave me my money's worth! Everyone that assisted in this transaction was professional and courteous. I love my new car!
ag123
Oct 2, 2015
My salesperson was Curt Lewis. He did a terrific job of answering all my questions and walking me through the process in a courteous, professional manner. The experience of leasing a car through Park Ave Acura was smooth and painless.
albert.leshinsky
Oct 2, 2015
Curt Lewis is a very helpful and accommodating salesman. I have now purchased 2 vehicles from Curt and have had a great experience both times. He goes out of his way to explain the in's and out's of the cars and the lease agreement. Just a great experience.
BradEW
Oct 2, 2015
I recently purchased my second vehicle from Park Ave, this time having worked with Curt Lewis. My experience could not have gone any smoother. Park Ave provides a great purchasing environment - stress free, clean, professional, and very competitive on pricing. They always have a great inventory and customer service is top-notch. I look forward to purchasing our next vehicle from Park Ave when that time comes! Curt is super easy to work with and will make sure your experience is nothing shy from fantastic.
happypurchaser
Oct 2, 2015
My experience with Curt Lewis at Park Ave Acura was stellar. Curt respected our time, was quick to respond to any questions, and very knowledge about the vehicle and its history. The offer for our trade was fair. The financing offered was excellent and signing the finance document with Jorge was a breeze. Curt and Jorge got me in an out of the dealership in 50 minutes with the new car ... on a Saturday no less. Highly recommended.
limacrew
Oct 1, 2015
Having been a long time Acura customer and after leasing a new TLX 6 weeks ago, I returned to lease a 2nd TLX. Alfredo was extremely helpful in repeating the service I received 6 weeks ago again. Same day service in a very short time frame and I was off driving my second lease! Park Ave truly is an exceptional no nonsense dealership that really caters to the customer! Both Alfredo Sierra and James Lundy are assets to Park Ave Acura, I highly recommend them!
venu.ramadugu
Sep 30, 2015
Buying a new car & choosing a dealer is certainly stressful and some dealers can be pushy...but surely not at all here. I felt very comfortable here and I would definitely go back and deal with Alfredo. I did not feel that they were taking advantage from me. This is my first car from them.. Alfredo is very honest and has sound knowledge. Surely my next car will be from here.
Artched
Sep 29, 2015
Danny Shapiro was helpful and informative about the car we end up buying. He was also helpful when we need a minor repair to the the car. Highly recommend
G
Sep 28, 2015
The review is more for the Employee than dealership. He was the only person I spoke to but i guess credit should also go to the dealership for making it a painless experience . The best thing I liked was that there was honesty. Lowest quote on True car, no attempt at up-selling, no sales pitch. I changed my mind from buying to leasing at the last minute and Alfredo accommodated it without blinking or trying to change my mind.
oshapiro
Sep 28, 2015
Maurizio is very nice and knowledgable. This is my third time buying a car in this dealership and the second time with Maurizio. I would recommend this dealership if you are being an Acura.
Perlaespinal
Sep 27, 2015
Alfredo was very helpful and never pressured us. We came in asking for a specific model and price range and he delivered. Very professional and easy to talk to.
dbyrnes8
Sep 27, 2015
We leased and new '16 RDX from Park Ave. Ivan was easy to work with and professional. Helped us work at a great deal. Much better than an central NJ Acura. No high pressure sales pitch. Even the finance close experience was quick and painless. From siting down at the desk to leaving in a brand new car was about 2 hours. GREAT buying experience!
GM
Sep 25, 2015
My wife and I had a great experience leasing our vehicle through Jorge. He was the consummate professional; knowledgeable, personable and attentive. We would absolutely work with Jorge again.
Rutgers1
Sep 25, 2015
I highly recommend this dealer if seeking an Acura in Bergen County. Maurizio was knowledgeable, friendly and didn't try to "jerk" us around. He uses a soft sell approach by answering all your questions, explaining all the features, and lets the car basically sell itself. I have been to the other Acura dealer on Route 17 and I shake my head every time I walk out of there. Park Avenue Acura is THE place to go when shopping for an Acura. Ask for Maurizio!
DAS2016
Sep 24, 2015
The team at Park Avenue are great. Fast, efficient. Justin was great, he was no nonsense and helped me get the deal I wanted. Very happy
jayeh1225
Sep 24, 2015
Alfredo gave me the price I wanted without the pressure and back and forth like other dealerships. If I had any issues, Alfredo was just a phone call away.
Maria :-)
Sep 23, 2015
I believe People sell the new car experience. The day I picked up the MDX, there was another delivery happening next to me. Smiles, Laughs, & Happy faces as our cars were being explained. Maurizio Ranieri sold us our MDX and the only way to describe him is simply "A Class Act". Knowledgable of the car & technology, and a Gentleman rite from the first visit. Hats off to Maurizio and the Team at Park ave. I look forward to the next time although probably a long time from now. After all we are talking about an Acura.
wow365mall
Sep 22, 2015
Just purchased brand new 2016 Acura MDX from Park Ave. Acura. Alfredo was incredibly helpful, knowledgeable, and easy to work with. He made the purchasing process very fast and easy. Overall experiance with Alfredo was excellent. I would highly recommend him to my families and friends.
rdxbuyer
Sep 21, 2015
I had the best experience with Alfredo. He was prompt with phone calls and texts, eager to help me with my many questions. I am a repeat customer at Park Avenue Acura but by far this was the most positive interaction I have had so far.
Gulizarcimsir
Sep 19, 2015
We just bought a brand new 2016 Acura RDX and are so happy to have made the purchase at park ace Acura! Thank you for how easy and efficient the whole experience was. We are very happy with our beautiful new car! Thank you.
vengaboy89
Sep 17, 2015
This is the second Acura I have purchased from Park Ave. Curt, once again, made the experience very easy and enjoyable. He was friendly, helpful, very knowledgeable, and very accommodating to my busy schedule. He also worked very hard to get me a good payment on my new TLX and beat the quotes of several other Acura dealerships. Delivery was very quick and simple- I was in and out in less than an hour! Overall- a great car buying experience.
heisten04
Sep 15, 2015
The salesperson that help me was very honest to me he's not there just to get anyone in a big hole of which many people could be.
DandAlissa
Sep 13, 2015
Alfredo is just amazing!!! After visiting few other local dealerships, Alfredo at Park Ave was the one we chose, and the one we will deal with forever from this day forward. He has made our experience in leasing a new vehicle an absolute joy. He gave us the absolute best deal, made it very easy, and all with gracious friendliness and professionalism. Also like to thank Jorge Herrera for everything. We are grateful to have found such an honest, compassionate people to do our business with. Look forward to our next car!!! Thank you so much. Best Regards
michelleso
Sep 13, 2015
Dan answered any questions I may have had with the differences in car packages. Insurance papers were all taken care of before picking up new car. James went through types of insurance available.Both Dan and James were super friendly and helpful.
hannah
Sep 11, 2015
Alfredo made buying a car so easy and quick. He was very friendly from the start, and tried to find the best deal possible. Even after purchasing the car, he followed up within a couple days to see how everything was and if I had any questions or concerns. Jorge was also very helpful and knowledgeable when it came to paperwork. I would come back to this dealer any day!
ej
Sep 10, 2015
Alfredo was great to work with. He responded in a timely manner and was available to answer questions off hours. He was knowledgeable in the car I was purchasing and offered the graduate discount to me which was not an obvious thing to ask me considering I am 33 years old.
mike_a
Sep 10, 2015
My second car with same dealership and same sales rep - Dan Schapiro. This time the service even surpassed the first one which I would never expect to happen. On 9/1 I spoke with Dan for 15 min, than came to office for another short talk with few papers signing and test drive. The next evening I picked the car with the plates attached. The only "problem" - Dan did not let me and my wife go until he made sure we understand all new features of the AWD TLX. As for the deal - nobody believed it was for real. But it wasMichael A
npollacchi
Sep 9, 2015
I could not be more delighted with my 2016 Acura RDX - the only thing that surpassed driving this car off the lot was the exceptional customer service I experienced on the lot. Moreno Rimmuado greeted me with a team of experts and Dan Schapiro took me for the test drive. His product knowledge and the drive itself made it easy for me to take the vehicle, but the speed of the process was just fantastic - no hours of waiting, Just clean, quick and professional from start to finish. I will be back here to buy Acura again and will also ensure it is my first recommendation to anyone I know looking to buy or change their car. 10 out of 10 all the way.
Romac
Sep 9, 2015
This is a first rate operation. Alfredo Sierra was easy and effective to deal with as he is knowledgeable about his products and a good communicator to his clients.
steveo
Sep 9, 2015
As the Owner and CEO of my company, I am very critical and judgmental of any sales transaction. I am delighted to report that my experience with Dan Schapiro, in particular, and the entire team at Park Ave Acura was a professional, pleasurable and expertly handled endeavor. Dan demonstrated an unmatched expertise and knowledge of the vehicle and his demeanor and style was both comforting and proactive. He engaged in a productive conversation from beginning to end and made the car buying exercise an efficient, informative and rewarding event. Dan never made me or my wife feel rushed and he exhibited patience and caring and a unique sensibility to our process. He a true pro.Steve S.
F.Malka
Sep 8, 2015
I would recommend Dan Shapiro. He was very, very easy to deal with. It took 24 hours from our initial conversation, until I picked up the car.
lpleyer
Sep 4, 2015
I have been coming to Park Ave Acura for many years now and have dealt with Paul Epstien all the while. He makes it easy !! I always leave satisfied with the deal and the car. This time I also dealt with Jorge Herrera for the paper work - another easy experience. I would be amiss if I didn't mention that the Service Dept is also outstanding - I have never been treated so well as when I bring my car here. I have dealt with other Dealweships in the past but there is a reason to come back to Park Ave. over and again - they are simply great !Thank you again Paul.
roytejeda1
Sep 3, 2015
The process was super easy, Jorge Agraz was very helpful in helping me acquire my first car, even though i didn't have a lot to bring to the table he met me half way it was a pleasant experience. Love my new Acura .
Jorge
Sep 2, 2015
Just want to say that Alfredo Sierra was great. He gave me all the info with no hassle. Was very upfront with pricing and what he can offer. Showed me all the cars feathers. He was awesome.
Mike
Sep 2, 2015
Buying a new car is rarely a fun experience but thanks to John at Park Ave, not only did we get an amazing car, but he made it a very pleasant and easygoing experience. Of all the salesmen that we have encountered over time, John has been - by far - the best one we have worked with. He is sincere, genuine and, most importantly, honest! We wholeheartedly recommend John to anyone looking to purchase an Acura!
aemcdermot
Sep 2, 2015
We are keeping Acura cars in our family!!! My daughter bought an Acura RDX and my husband as ILX and I just bought my second Acura MDX and I love it. It's such a beautiful vehicle. We went to Paul Epstein for all our vehicles .He is very knowledgeable and professional . I had my truck in two days ready to go. Very seamless process. We also worked with James Lundy very efficient and it was pleasure working with him as well. Keep up the good work guys!!! See you in a couple more years for our next one!
Eric
Sep 1, 2015
Came in for a lease on a TLX. Alfredo was incredibly helpful, knowledgeable, and accomedating. He made the lease process fast and easy. Overall excellent service.
Sooj
Sep 1, 2015
Thanks to Curt and Jorge for my first time lease with Acura.They were both friendly and very helpful. also made everything so simple.They tried very hard to accommodate customer's needs and made things positive and possible.Wish them the best of luck in their sales.
john231
Aug 31, 2015
This was one of the easiest car buying experiences I have ever been through thanks to Curt. He took the time to go over all my options the first time I met with him even though I wasn't ready to buy just yet. However after going to some other dealerships to shop around it was plainly obvious that Curt the best best salesman to deal with. He followed up when he said he would and never put any pressure on me for the sale. Couldn't ask for an easier car buying experience.
DEMETRIUS DACRES
Aug 29, 2015
The care the Park Ave. Dealership and Service Dept. is exemplary. Peter is a great guy and he is extremely honest and helpful. Kristen in the Service Dept. is always helpful and a pleasure to deal with.
Inforem
Aug 27, 2015
I went to two Acura dealerships in the areas of Rochelle Park and Ramsey New Jersey. One dealer I wouldn't recommend because of an arrogant, self center salesperson and downright pathetic person who gives a bad name to car salesmen everywhere. The other dealer Park Ave Acura is the best, honest and heartwarming dealer in the area on route 17 in Bergen County. I was fortune enough to have Curt as my salesman. He kept his word from day one (unlike the other Acura dealer up the road), and was extremely knowledgeable about the new TLX. He cares about his customers (unlike the other Acura dealer up the road). I would certainly recommend Park Ave. Acura as the dealer to go to if you want an Acura or a BMW (Park Ave BMW) and especially would recommend Curt as your salesman. I have purchased two previous cars from the dealer up the road from Park Ave Acurabut never again. Curt is my go to man and he should be yours too. He is a "no pressure" salesman. Curt and Park Ave did do a GREAT jobit was a painless experience dealing with them unlike GREAT JOB CURT AND PARK AVE ACURA!!!!!!!!!!!
Jasonb363
Aug 27, 2015
Spoke with Alfredo and he was very helpful really seemed like he wanted to help me out and great communication. I recommend especially with there customer service.
Awleslie
Aug 26, 2015
This dealership, and our salesman Curt in particular, was great to deal with. Unlike so many others we visited that applied pressure, tried the "let me talk to my manager" routine, Park Ave was just honest and helpful. Would recommend them highly.
Nelson
Aug 25, 2015
I would like to commend Alfredo Sierra for an excellent service. Alfredo is very personable, helpful and knowledgeable, it was a very pleasant experience. I will definitely recommend the dealership to friends and suggest they work with Alfredo.
vinhnyc
Aug 21, 2015
I've been going to Park Avenue Acura for the last 10 years for service on my 2004 TL and 2012 MDX, trekking all the way from NYC, but will now stop. I came across a brake special coupon where they would inspect and replace front or rear brake pads as part of a service for $290. I wanted to check to see if they would replace both the front and rear brake pads if the inspection turns out that both need to be replaced so I called. Brian confirmed that they could replace both for the $290. Pricing sounded good to me but when I got to the shop, I was signing the paper work when I was shocked to see the price of $580. He explained nonchalantly that the price was per axle. He had said he could do both for $290 and had made no mention of per axle on the phone call. Sure you got me in the door but guess what? I'm not walking through that door again. They already had a strike in my book from a service back in 2011 when they somehow created a quarter-sized puncture in my TL's trunk. They returned the car to me with a shoddy paint up job using putty to fill in the whole and then touch-up paint on top. I picked up the car at night and did not notice this until a couple days later. They are far away and I did not have time to go back to address this issue. But eventually, that touch up spot rusted and corroded. I let that go as I thought it was just a one-time thing. Now, with this second strike, I am done with them. They have good reviews on their website and built their reputation so they can charge higher service prices than other dealers and no longer need to treat their customers as well now.
vinhnyc
Aug 20, 2015
I've been going to Park Avenue Acura for the last 10 years for service on my 2004 TL and 2012 MDX, trekking all the way from NYC, but will now stop. I came across a brake special coupon where they would inspect and replace front or rear brake pads as part of a service for $290. I wanted to check to see if they would replace both the front and rear brake pads if the inspection turns out that both need to be replaced so I called. Brian confirmed that they could replace both for the $290. Pricing sounded good to me but when I got to the shop, I was signing the paper work when I was shocked to see the price of $580. He explained nonchalantly that the price was per axle. He had said he could do both for $290 and had made no mention of per axle on the phone call.Sure you got me in the door but guess what? I'm not walking through that door again. They already had a strike in my book from a service back in 2011 when they somehow created a quarter-sized puncture in my TL's trunk. They returned the car to me with a shoddy paint up job using putty to fill in the whole and then touch-up paint on top. I picked up the car at night and did not notice this until a couple days later. They are far away and I did not have time to go back to address this issue. But eventually, that touch up spot rusted and corroded. I let that go as I thought it was just a one-time thing. Now, with this second strike, I am done with them. They have good reviews on their website and built their reputation so they can charge higher service prices than other dealers and no longer need to treat their customers as well now.
Sean and Thu
Aug 18, 2015
I had been in the market for my first "new" car in over 15 years. I had my mind set on a Mini Cooper and had been searching on all of the car buying websites for about 3 weeks. I came across a beautiful little red Mini Cooper S in Park Avenue's used car inventory. I inquired about it online and was contacted by Johnathan Creus within an hour or so. Over the next fews days Mr. Creus contacted me periodically just to let me know the car was still there (as I had asked him to do) until we were able to set up an appointment to go see the car. I drove from out of state so I appreciated his contact. When my girlfriend and I arrived the car was right out front, was meticulously cleaned, and was ready for our test drive. It drove beautifully and its condition was even better than its description (which was just the opposite of a car we drove the night before). We loved the car and hoped we could work with the price because it was a little above our allotted spending range (we were paying in cash- no financing) The discussion over pricing felt more like a conversation between friends, and never once were we ever made to feel anything but comfortable. It was evident that Mr. Creus wanted to do everything in his power to ensure we could take home this car. He worked some numbers and was able to meet us at our exact price. We were delighted and really really wanted to buy the car... But...and allow me the opportunity to illustrate how Mr. Crues' revealed himself to be a kind man of extreme character, and I emphasize this because he is after all a commissioned salesman; My girlfriend and I had already made an appointment to see another car in the next town after this appointment, and although we were conflicted in going because we had already agreed to a deal for the car, she decided that we should put our needs first and indeed make the appointment. Mr. Creus never put ANY pressure on us to finish the deal we had with him. In fact he stated that he ultimately wanted her to be completely happy with her decision and suggested that we should go with a clear conscience. We did that, and that car was nice too, but we decided that we wanted to bring our business back to Park Avenue and finish what we started with Mr. Creus. We were actually happy as we drove back- happy for our new car and happy to be returning to Mr. Creus. Later on we found out that he barely made any money on our transaction (I was able to discover the true cost for the dealer), yet you'd never know it. He was as enthusiastic for us as a guy who put us behind the wheel of a Rolls Royce! From the moment I spoke with him on the phone until the moment we drove off the lot this was a WONDERFUL, WONDERFUL experience.
BarryS14
Aug 17, 2015
Alfredo did an outstanding job of helping me trade in my Honda to purchase a new Acura. He was very prompt and personable. Would recommend him and Park Ave Acura.
Karol
Aug 16, 2015
Best car buying experience ever. I did the whole transaction via email.Alfredo is very knowledgeable, honest and provided me with a great price for my 2016 RDX.Would definitely do business with Park Ave Acura
Dave Gurry
Aug 10, 2015
After using the online chat feature on the dealer's website (after business hours) regarding purchasing a CPO Acura TSX was then contacted by Alfredo Sierra... Alfredo was very pleasant to deal with answering all of my questions and even gave me his cellphone number and email address so that he could fully assist me with any additional questions I had regarding the car even if the dealership was closed. I then went in to the dealership and saw several TSX's that were in my price range and all with low mileage. We went out on a test drive and I was very impressed with the car and since there were several to choose from including some base models, different colors and some with the Technology Package I decided to sleep on it before picking one. Returned to the dealership the next day and wanted to drive a TL just to compare it to the TSX but after going out on a test drive decided that the TL was more money than I wanted to spend and was not sporty enough for me (since the base TL is more of a large luxury sedan). Settled upon a TSX with the Tech package and waited for them to evaluate my trade in. Expecting the usual lowball figure like you get from most dealers I was pleasantly surprised when his initial offer was at the high end of the price range (he had sent it to me via an earlier email) as listed in the Black Book. The price of the TSX that I was buying was also listed as a "Great Price" on TrueCar.com being priced well below market value. After asking for a little more on my trade in just to get us down to a nice even figure we settled on a price that we were both happy with. There were a few minor cosmetic imperfections on the car and Alfredo agreed to have them all fixed prior to my picking it up, even listing each of them specifically in the purchase contract. Picked up the car after the weekend and found all of the work completed to my satisfaction. Alfredo helped me familiarize myself with all of the new features including the navigation and backup camera, synced up my cellphone to the in-car calling system and even helped program the stereo for me. For the first time in a long time I left a car dealership with a vehicle that I loved and did not feel like I had paid too much for. This level of total customer service (and employees like Alfredo) is the reason why Park Ave is the number one Acura dealer in NJ four years running!
limacrew
Aug 9, 2015
Having been a long time customer with Park Avenue Acura all I can say is that they are the only dealership that has consistently provided me with great service over the years. I was a bit disappointed when I learned that George Meyerson retired about 3 years ago, but it didn't stop me from doing business in 2013 when I got into a new TL at the time. This time around I was shopping around for a 2nd car and decided to look at a few different brands of cars. I didn't think of Acura at first since I didn't want to spend too much for a 2nd car and felt it might be out of my price range of what I was looking for. But of course I was wrong since they had quite a few incentives going on that were well worth looking into. I went in looking for an ILX and ended up leaving in a TLX. All thanks to Alfredo Sierra who gave me alternate options to get into the best car for what I was looking to spend without sacrificing on quality! Alfredo was very thorough in his explanation of features and provided hands down the best buying experience I have had in my history of leasing. He was extremely efficient on time and was excellent in getting a deal done in record time while providing an excellent experience as a buyer. I will most definitely be going back in a couple of months to do business with Alfredo when my primary lease comes to term. James Lundy was also extremely helpful in getting all the financing work done very quickly and had me on my way driving out in record time. Overall it is always a perfect experience doing business with Park Ave and I highly recommend them to anyone! If you haven't had the opportunity to stop in, you should! Even if it is just to shop around, I bet they will make the best deal possible happen for you and you will leave a satisfied customer. I would also like to say they have the best service department around as well in my dealings with them over the years. Quick, Courteous and extremely helpful.
rerayjr
Aug 7, 2015
I am very pleased and impressed with my recent leasing experience with Curt Lewis and his team at Park Avenue Acura. The financing and trade in were handled above board. I always got the feeling that they wanted my business and would work with me to make the deal happen. Very impressed with the service and the overall staff.
A. Cherian
Aug 7, 2015
I never bought a used car before so I researched a lot before buying my CPO 2012 MDX Advance. Curt from Park Ave Acura made my buying experience wonderful. He was always courteous and professional and promptly responded to emails. He patiently answered all my questions. The service department is wonderful too with a modern building and friendly staff. My CPO car was impeccably certified and it looks like they paid attention to all the details.
Brasxio2015
Aug 7, 2015
I lease an Acura TLX about 3 weeks ago. Jorge was the sales representative who took care of me during the entire transaction. I was very impressed by his sales skills and costumer care, he definitively will be on my recommendation list as one of the most caring and professional sales person I ever dealt with!!! Thank you Jorge, Park Avenue Acura now have a new loyal customer because of you!!!Xiomara
Dennis
Aug 6, 2015
Alfredo was simply superb. His approach to costumer care and service is exemplary, a true pleasure to work with. He is certainly an asset to this dealership.
rsixguy
Aug 4, 2015
I purchased a brand new 2016 RDX on Friday and it was easily the best experience that I have ever had at a dealership. Alfredo met me promptly upon my arrival and took me for a test drive. He knew absolutely everything about the car and was very patient in explaining everything and did so with enthusiasm. He gave me a great price on both the vehicle and the trade-in and it was a seamless transaction. He set everything up for me prior to leaving the dealership. He truly loves his job and working with people, and it shows! He even followed up with me to see how everything was with the vehicle.James was also great to work with and handled the paperwork quickly and never provided any pressure to purchase additional add-ons, I truly appreciated it.I live in central New Jersey and while Park Ave is not the closest dealership, they now have a loyal customer!
njek123
Aug 3, 2015
Alfredo is the best salesperson I've EVER dealt with. I buy and lease cars fairly frequently and he is just amazing!! He gave me a fantastic price on my trade and an even better price on the car I leased from him. He is so much fun but yet very professional!!!!! He spent a lot of time taking me for a test drive and showing me my new car upon pick up, and making sure I understood everything about my new car. I would definately very highly recommend him and I would go back to him in a heart beat.
Bubin1000
Jul 30, 2015
Alfredo is a pro. Is fair. Doesn't play games. And knows his product. Highly recommend. Spent so much time explaining to me everything about the car.
Diogo24
Jul 28, 2015
I was on the market for a new car. (thinking on getting the new mustang) but after a very bad experience at a Ford dealer I decide to change my direction. So I decided to get something better and spent a little more that I was thinking. After doing some research on the web, I went to the Park Ave Acura and I had great experience! Specially working with Alfredo was great. Very down to earth guy, super friendly and the most important honest. Something very hard to find in this type business (sales).
yamel123
Jul 28, 2015
I came in and was directed to my sales person Alfredo. He made the process fast and easy gave me a test drive and made me feel comfortable driving. He was quick and made sure he explained everything about the car. I would recommend everyone to him he was great.
BobbyS
Jul 25, 2015
About a year ago a friend of mine suggested I visit this dealership and over this year I have purchased two vehicles from Park Ave. Jorge Agraz and his manager, Moreno, took an lots of time to get to know me and my wife, to find out what our preferences were, what our driving styles were like and of course what our budget was. Both times we got what we feel was a great deal for the cars we chose. Jorge even went the extra mile to find a particular car with specific features in a rare color and then made what I feel was an awesome dealEvery time my wife and I go back in to visit for whatever reason, we are treated like family. These are wonderful people to deal with.Oh, the service department is very good too.
disha
Jul 25, 2015
I would definitely recommend Jonathan Creus because he is a very good sales associate. He explained the features and the things about the car very specifically which I really liked. Plus, he showed me the features inside the car and told me how to operate it very nicely unlike other associates. That's why recommend Jonathan's dealership and I thank him for everything.
Sassyleo
Jul 24, 2015
My Park Ave Acura experience was nothing but superb! Overall staff was very accommodating! Alfredo took his time to make sure you were more than satisfied. Great personality....not your typical car salesman. My 2012 certified preowned MDX drives like brand new. Super happy with my purchase. Again Ask for Alfredo if you go there!!!
lkenny333
Jul 20, 2015
This is my 3rd car from Park Ave Acura, and i do not plan on leaving any time soon. They are always so nice, and accommodating. They always make my switch seamless. I just sign and drive off in a new car. The sales man Curt Lewis is awesome, he even had my plates on the car so i do not have to return to pick them up at a later date. I will definitely be returning for a 4th Acura, not to mention the cars are great, pretty, and reliable. For my first Acura I used the sales man Mano he was also great.
NishaB
Jul 19, 2015
We were searching pre-owned Acura RDX with low mileage and reasonable price. We searched almost all web sites, dealers and private parties. We looked at many vehicles.We narrowed on Park Avenue also. Alfredo was very nice, friendly, patient and wonderful, pleasant person to deal with. He understood our requirement and budget. Our deal didnt go through on the same day. It took 2-3 days. We exchanged e-mails many times and called Alfredo even after office hours. He was prompt and courteous to return the call at any time.Alfredo was as excited as we were to pick up our Certified Acura RDX Technology pack car. He explained us all the new features of Technology package. We will definitely recommend him to our friends and relatives. Wishing him good luck and we are sure he will help others to get their dream car like us!!!!
Acura buyer
Jul 19, 2015
i have been there 3 times- They are the time wasters- they low ball on trade and do not reduce on their car. Took my business to another reputed chain and they did the wonders.
Dhg
Jul 19, 2015
I worked with Alfredo on my purchase of the Acura RDX and he was great! He was very thoroughIn explaining everything the car had and all my options. The paperwork process was super fast which I loved also! Alfredo researched the car so he knew exactly what do do in setting up everything in the car! I would highly recommend Alfredo Sierra if you are interested in a new car!!
Kviuz
Jul 18, 2015
I'm from Brooklyn NY, in my area more then 4 dealer ships... But this one, Park Ave, have lowest... $$$ Returned my lease 2013 MDX 3 month earlier and got good lease deal on new lease MDX 2016 SH-AWD tech package. My special appreciation is for Curtis Lewis (Second lease with this handsome man), If you want to have no headache and un beatable $$$ price, try there, Park Ave Acura NJ
bodyshop
Jul 16, 2015
Truly a great experience. Alfredo is extremely knowledgeable and a pleasure to work with. Park Ave. is fortunate to have Alfredo and Moreno on staff.
albnyblows
Jul 15, 2015
I have purchased 6 cars in the last 10 years, and I can honestly say this was the smoothest and fastest transaction I have ever had with a salesman/dealership. I didn't feel pushed around and got the deal I was looking for on the car I wanted. What more can you ask for. I will definitely be going back to Park Ave Acura for my next car purchase/lease.
dgershfield
Jul 15, 2015
Jonathan Creus sold me my new Jeep and it was an incredibly enjoyable car buying experience. He was a great salesman for so many reasons. Since Park Ave is an Acura dealership, he did not know everything about the Jeep and did not pretend to, which I liked. He did not put any pressure on me to push the sale and make any rushed, rash decisions. He gave me time to evaluate the vehicle, all of the paper work and gave me as much time as I needed to make my decision. He did not try to haggle on the price with me and I did not have to spend hours negotiating between him and his manager, and any other parties involved. The deal was honest and straight to the point, and I was able to get in and out of the dealership without spending a whole day waiting around for answers, and papers to move from one desk to another. He is a kind individual, with a comforting aura to him that makes him an excellent salesman. Thank you Jonathan.
2012 Acura TSX
Jul 14, 2015
I don't know much about cars, but not only did I fall in love with the way the Acura drives and comes with all the amenities that are extra for most other cars, I found Alfredo Sierra, who made me feel like I was his only client. I think I was a rather quirky car shopper and I took my time in coming to a decision but Alfredo never once made me feel as though any concern was unimportant. He was patient and never pushy, all the while following up with every question I had, researching possible service and what-if scenarios and helped me with safety comparisons on other vehicles I was considering. I wasn't going to buy a car from anyone else and I will certainly recommend him to anyone in the market for a new car. I would like to commend Curtis Lewis for taking me on a test drive when Alfredo was busy with other clients. It shows team work and again made it a pleasurable experience. He knew a lot about the features of the cars. In keeping it simple, I wasn't into all the tech packages available, but did want to add the back up sensors to my car after-purchase. Alfredo helped schedule my appointment and even checked in on me during my service visit. The receptionist was very pleasant and although I had to wait because I got there late she kept updating me and letting me know I wasn't forgotten. Poppy seemed like she ran the office like the back of her hand. I was in and out and picked took a loaner. She followed up the next day and the job was completed at the cost promised. Overall, I am amazed with the attention and courtesy I received from the Team at Park Ave Acura and I can't say enough about Alfredo Sierra. He is probably on the top of my list of reasons for purchasing my 2012 Acura TSX.
Dominicanyork
Jul 14, 2015
Johathan Creus was my salesman. He was true professional. Never added any pressure. He listened to my needs and then recommended the Acura TL that I can afford. I driving the car the go with my life style, thank you to Johathan.
2015 Acura TLX
Jul 13, 2015
Over the years I've bought over a dozen cars dealing from 'average' to 'high end' dealers and my recent experience with Park Ave Acura is by far the best I've ever had. Working in an office I was able to inquire and get as much information as I wanted via email with an immediate response time. When it was time to meet with the sales staff, Curt was nothing less than professional, respectful of my time, and choices. I never felt pressured, and he gave me all the information needed to make a good decision. The negotiation process was quick and smooth. There was no back and forth on the prices, very straight forward, reasonable, and competitive pricing. I knew immediately I didn't have to go anywhere else. We agreed on a deal for the car I wanted, at the price I wanted. The car was delivered the following afternoon. If you're looking for a car, this is the team you'll want to deal with. Highly recommend!
zettawetta21
Jul 10, 2015
This dealer has no value for loyalty nor do they even have the courtesy to contact a customer when they have issues/concerns. I had reached out to Moreno and Jorge A. on several occasions to get things resolved due to their lack of correct information. However, I'm still waiting for a call back/return email from April. I had been going to this dealership for over 6 years for my leases and service and they didn't have the decency to even return a call or email me back. I had to go to Acura directly to get a portion of the money back caused by Park Ave Acura's incompetency and incorrect information they provided. DO NOT USE THIS DEALERSHIP!
Joe Vee
Jul 6, 2015
This is not my first rodeo so I knew how to shop for a car, a lease, and a dealership. I will tell you that Curt Lewis exceeded all my expectations. He was extremely professional and forth coming. He secured the vehicle I wanted at a competitive price and delivered the goods with no surprises. If you are in the market for an Acura you owe it to yourself to give this guy a call. You WILL be surprised!
2016 MDX-1
Jul 6, 2015
I recently leased a 2016 Acura MDX from Park Ave Acura. I found the vehicle online and received the price through email. When I went to the dealership, there were no hassles or surprises. It was by far the easiest and best experience I have ever had purchasing a vehicle.
K-Rad
Jul 5, 2015
Alfredo gave me the best price on an MDX, after I visited and spoke with multiple dealerships in northern NJ. He was very helpful on the test drive, pointing out features of the vehicle that a salesperson at another dealership didn't bother mentioning. He even delivered the vehicle to my home and took away my trade in.
MsnrodrigueZ93
Jul 4, 2015
Great price, quick service, and genuine sales associate. Best car shopping experience thus far. Went home with an Acura ILX and couldn't be happier
Lrodriguez
Jul 3, 2015
Jonathan Creus was patient understanding and very devoted to pleasing us. I've been to many dealers in search of a car and he gave me the best experience which made me feel great about making a purchase
Sammy
Jul 2, 2015
I saw the car we wanted online and IM'd Curtis; we eventually spoke on the phone and went there on the weekend. Within a 2-hour span, we were driving home with our car. There was no trying to "SELL" us anything different than what we'd already talked about. And the follow-up to make sure we were happy and everything is going well, was appreciated. I hope to deal with him again when it comes to our next purchase, since we're long time ACURA fans. Friends and family already know his name and where to go if they want to deal with a good car salesperson. Great Experience all in all!
curt
Jul 2, 2015
Bought my wife's MDX from Curt. Experience went extremely smooth. Went with our 2 yr old and while signing paperwork he played in their Kid Zone. Made the whole thing that much easier. Thanks!
tsx123
Jul 2, 2015
Jorge Agraz sold me an 2012 Acura TSX and it runs beautiful. The purchasing process was very easy and the dealer does a great job in meeting the needs of customer. Excellent customer service. I'll recommend everyone to purchase from this dealer and specifically Jorge Agraz.
acura123
Jun 30, 2015
this dealership was by far the best! they gave me an awesome deal on a brand new lease vehicle with FULL COVERAGE!!!! best place ever
Joe Vee
Jun 27, 2015
This is not my first rodeo so I knew how to shop for a car, a lease, and a dealership. I will tell you that Curt Lewis exceeded all my expectations. He was extremely professional and forth coming. He secured the vehicle I wanted at a competitive price and delivered the goods with no surprises. If you are in the market for an Acura you owe it to yourself to give this guy a call. You WILL be surprised!
rpazmino
Jun 23, 2015
Many of us probably had a bad experience with car dealers before, and kept that sour taste from the past but after my experience buying a car from Park Acura - I trust dealers again - and I am sure the difference was Mr. Alfredo Sierra - he was never focus on closing the sale, he was trying to make sure since the beginning that i feel comfortable, and provide all answers to my questions, Mr. Sierra is one of a kind person, he goes above and beyond making sure customer gets the best of the buying experience, the deal was closed I already paid for the car, the dealer had to close(it was late at night) but he was there for me, regardless of the hour trying to make sure i understood every new feature of the new car, answering every question, making sure i could sign up in all benefits Acura offer - I was visiting other dealerships in different towns, some of them very fancy with a lot of common areas for customers - but that did not make me feel at ease, Mr. Sierra did. -I was a little bit hesitant with finance, I was looking for the catch - i also ask him many times by phone and said "Alfredo before i go over there, let me know what i will be paying" - and he told me "you will be paying what i told you, no surprises" - I came to the closing very defensive expecting a catch somewhere, but No - all numbers were the same ones he told me since the beginning, no surprises, no phantom fees - That is why I would recommend not only the dealership but Mr. Sierra to all my friends and relatives.
JoeR
Jun 22, 2015
This was the best car buying experience. Got a great price the very first time. No haggle. Did everything via email or phone. Alfredo S. was my sales person. No surprises, quick, professional, all questions answered. Got picked up at bus stop since I commutted from NYC. Car was ready and paperwork was quick. The finance manager was on point with everything. And my car is all I expected and more, 2016 MDX with Tech.
jlddiaz84
Jun 22, 2015
Curt was my salesman. Very professional, timely and friendly. We handled the deal mostly by email. The day of, was quick and painless. This was was 2nd time working with him. I'll come back again and again so long as I get to deal with him.
HA
Jun 20, 2015
Love my Acura. Thanks to Mano he got me out of my Honda and into a New Acura. I highly recommend that you ask for Mano for your future purchase of any vehicle. Excellent sales person and down to earth. What a great experience.
mdxwala
Jun 15, 2015
This dealership was not my first choice as its not close to my location. The other dealer I went to gave me the run around and told me there was a month delay in getting my car.I emailed Curt Lewis to start the negotiation as they had my the model I was looking for in stock.I had a set price in mind after doing my research and Curt matched it. He was very helpful and was a straight shooter and gave me all the details about my lease.I went to the dealership and had no surprises. All the paperwork was done and I was in and out in no time after signing a few docs.Highly recommend Curt and Park Avenue Acura for your Acura needs.
Laurenirish&Anthonydenis
Jun 13, 2015
Buying a new car can be a very stressful situation. But Curtis and the team at Park Avenue Acura made our experience worry free. We didn't feel pressured or intimidated. We were always met with a smile and we were given the space and knowledge to make an informed decision. Once we had made our final choice Jorge walked us through all of options and he was extremely knowledgeable and personable. I would Like to thank Park Avenue Acura and Especially Curtis for exceeding our car buying experience!
LaxAJ23
Jun 13, 2015
Zero frustration. Zero hassle. Zero haggling. Jonathan Creus was my salesman and he went above and beyond for me. I could not be happier with the service.
acura zdx
Jun 13, 2015
If there are stars to be given to show a salesperson's performance alfredo sierra deserves 10 a real gentleman and makes sacrafices long after the car is sold. You will need that and be assured that alfredo applies that in every sense of the word.
GP
Jun 13, 2015
Just picked-up my new car. Since this is my third Acura, there wasn't much of a sales pitch necessary. However, it was a pleasure working with Mano. He is most knowledgeable and did an excellent job of reviewing options and choices. He made the whole experience a pleasure!
Timothyj
Jun 13, 2015
Alfredo went out of his way to make sure we had a positive experience, delivered value and quality. Would highly recommend this dealership and the people that work here.
Morano
Jun 11, 2015
It was truly a pleasure to work with Jonathan Creus. And I would definitely recommend anyone looking to lease/buy to work with him. We were treated with respect and ease. My husband and I are excited with our new leased vehicle! Thanks Jonathan for your patience and help!
paula
Jun 11, 2015
Great Service, no hassle buying . Alfredo Sierra was my sales person. There was no stress buying.He gave me a lot of information to make the right purchase. He answered all my questions and emails quickly. Highly recommend this dealer. I was a previous lexus customer. So I am extremely pleased !!
ILOVEMYACURA
Jun 10, 2015
I just leased my third Acura from Park Ave and still couldn't be happier. I dealt with Curt Lewis and he made the whole process seamless, easy, and no "BS". The numbers are what they are for pricing and Curt gave me a few scenarios to get me to a comfortable down payment and monthly payment. He's fantastic to work with and I already made a recommendation to a woman who is interested in an Acura to go to Curt. If you're thinking about getting into an Acura, do it, you will not be disappointed. Go to Park Ave Acura and ask for Curt. You will not regret it!
jewel
Jun 9, 2015
Alfredo Sierra Is one of the best sales person I ever met .. This is my second time leasing definitely my go to guy .. Would go no where else..
luna1016
Jun 9, 2015
The BEST experience!!! I had called Mr. Alfredo Sierra right after leaving from Paragon Acura. I gave him brief information on the type of vehicle I wanted, and by the time I got to the dealership, he had everything ready. No numbers going back and forth, unlike the other dealership in Tri State area. The most friendly, best service and best price dealership I had dealt with. I would highly recommend Park Ave Acura if youre planning to purchase a new vehicle. Mr. Alfredo Sierra once again THANKS FOR EVERYTHING!! I LOVE MY NEW MDX.
kristinboyle
Jun 6, 2015
Jonathan Creus was a great help! I love my new Acura RDX. The salesman was excellent and I would recommend to all to check out Park Avenue Acura.
Robert69
Jun 5, 2015
Love my new MDX. Alfredo worked very hard. I can get email response from him after normal business hours. He replied my emails 10PM. This is very import because I had to work during normal business hours and can only do my research after hours. He was wonderful in helping me learn the features of the new car and negotiating the price. Highly recommend.
fcwest14
Jun 5, 2015
When searching for a new car lease, and an Acura MDX in particular, I came across Park Ave Acura. Not only were they the friendliest and most responsive, but Alfredo was great in giving me all the details I wanted and helping me to get the best price possible. I would recommend to everyone.
mrcheeksnj
Jun 1, 2015
Was helping my parents locate a vehicle and narrowed it down to Acura and Lexus. My parents don't like the run around and avoid as much hassles as possible. I contacted Alfredo online and he immediately worked with me. Some dealers just want you to come in and don't have time to email or talk on the phone. He was on point. I worked with other Lexus dealers and Acura dealers and Alfredo takes customer priority important. He constantly emailed me even on days and hours which he was not working. Alot of back and forth but in the end we agreed to a number that was good for the dealer and my parents. I have been to many dealers and going thru financing took hours at timea. He sets everything up so u are in and out the dealer quick...... if a deal can be done. My parents dealt with another Acura sales person and he was trying to sell them an older model and avoided any questions on the new 2016 model RDX. My parents are soo happy to find a 2016 model compared to a 2015.Highly recommend Alfredo who will make your car shopping experience the best. Email, phone, text message, or face-to-face.....he is there for you. Ramsey Acura, Acura in Wayne, and DCH montclair Acura (volume dealer) are not in the same ball park. Some never replied to an email inquiry, some did not have an idea when their new inventory would come in, and one of these dealers never responded to me. Why have an option on your dealer website for text messaging or email inquiries and never even respond.
BrianTPNY
May 29, 2015
Alfredo was great to work with, no back and forth. After initial offer he came back with a fair deal for both parties and we are now proud owners of a new MDX. I highly recommend Alfredo!
CALVIN
May 28, 2015
all i can say is that this was the best experience that i have ever had purchasing a car. and its because of Alfredo Sierra he was very polite and knowledgeable and worked with me within my budget, his attention to detail and understanding what the customer wants is first rate. im very happy with the purchase of my 2014 acura rlx krell package so thanks again Alfredo for a great car buying experience.
Roberto
May 28, 2015
My experience was so great, Alfredo Sierra, is the best sale person and friendly the I ever meet I will recommend him for the sale person of the month.
Shelmelly18
May 26, 2015
I liked the customer service, the sales person was very helpful and gave me the best deal. He took the time to show me all my options and waited patiently until I made my choice.
Hughsmith31
May 22, 2015
WORST AUTO SALES!!!!!!!!!!!!!!!!! All the worker did here was LIE and LIE and LIE!!!!! They tell you, DONT WORRY, GIVE ME A DAY, I PROMISE. The place is so unprofessional. All you get from this dealership is miscommunication And promises they dont keep. BEWARE. NIGHTMARE ON ELMS STREET!! If you want complete STRESS...this is the perfect place to go to. I cannot believe they have been in business for so long ....ya, I leased From the dealer then financed it. months later I decide I wanted to get another lease. The guy saw I had negative equity on my vehicle. The sales person seen that I wasn't gonna give any money under the table and lost interest. Had my credit ran for no reason and he didn't even tell me that the deal wasn't gonna work. WORST CUSTOMER SERVICE. I traded another car in before and dint get correct value and I still came back which I shouldn't of went back. AGAIN DO NOT BUY ANYTHING FROM THEM. I am about to write to the consumer affairs now!!!!!!!!
manishahuj11
May 18, 2015
I have bought 8 vehicles in my life from dealerships and this has by far been the best experience. My sales associate Jonathan gave me a perfect deal as he promised and had set up the entire documentation, resources to make the day of purchase a breeze. I was in and out in less than an hour with my new car.Jonathan and the the at Park Ave Acura are great.
Saleh
May 18, 2015
My experience was great, I love my new car, and Alfredo was very helpful. I really like his personality and will recommend Alfredo to all my friends and family. Great work!!! Thank you. Saleh Awadalla
acurabuyer5000
May 13, 2015
We were extremely pleased with the friendly, upfront and flexible sales service we received at Park Avenue Acura, specifically with Alfredo Sierra. He spent a lot of time answering our questions and showing us the features of the car we were interested in. He worked very hard to get us a great deal on the car we liked. Overall great experience. Highly recommended!!
Peted22
May 12, 2015
Very ProfessionalI had a great experience with Mano recently while leasing my 2015 RDX. Was treated very professionally and Mano went above and beyond throughout the transaction.
MichaelPenna15
May 10, 2015
If it wasn't for Alfredo, I don't think I could have been happier with my purchase of my RDX. Unlike other dealerships who had bait and switch tactics when you walk through their doors, Alfredo was upfront and honest, pragmatic about what he could achieve and do for us in our timeframe. He worked with us diligently to find the right vehicle, not pushy, always approachable, and tremendous in follow up. I don't think he sleeps because I could reach him at any moment and his responses were always timely and succinct.
lakeperson
May 6, 2015
I have been a Park Avenue Acura customer since 2003. The sales and service department staff are attentive, professional and customer oriented. Most recently Alfredo Sierra a new sales rep couldn't do enough to assist me with the leasing of my newest MDX including post delivery follow up on the vehicles latest tech features. There is no need for a hard sell at this dealer. They know they have a superior product and have perfected customer service.
Moni
May 4, 2015
We shopped around the city and Paragon for 2 weeks. Should have enjoyed our 2 weekends and come straight here! BEST CUSTOMER SERVICE and DEAL! We worked with Alfredo and he went above and beyond even after the sale!
Anne
May 4, 2015
I bought an Acura MDX from Park Avenue Acura in 2002, and have come back again! Decided to try a certified one because my last one has over 170k miles and still going strong.Alfredo was very nice and enthusiastic about the cars. He showed me various available models and explained the differences between them. I ended up choosing a 2012 model over the 2013 because I like the turbo engine. The car is in great shape and I'm enjoying driving it. Alfredo was very nice and did not pressure me at all. When I came in Saturday to buy the car,at 9:15am he got us out by 11:30 am ! Excellent!
Janet
May 2, 2015
Our salesperson was amazing. His professionalism was above and beyond. He worked with us from the first day we came in to test drive the vehicle right tho the moment he put the plates on the RDX. We will definitely be coming back to Park Ave. Acura to purchase additional vehicles from Jonathan.
ADMDX16
May 1, 2015
I recently leased Acura MDX from park Ave Acura. Alfredo, the sale consultant was really helpful in getting the deal done without any problem. Everything I dealt over the phone and finally picked the car which saved my time running around dealerships. He was very professional and followed up on every thing. Even after I picked the vehicle, he followed up and answered my question promptly.Most dealership do not care once you take tour car but park ave do.I really recommend them.
paramus123
Apr 29, 2015
It was a pleasure working with Mr Maurizio Ranieri when we went to see the new MDX 2016. He spent a lot of time explaining the new features in the car and the changes from the 2012 MDX which we had. There was no back and forth about the price of the car, something I dread at dealerships. On the day we picked up the car he spent an hour showing us all the car's features and how to use them. He made the whole process pleasant. Would highly recommend him to anyone buying or leasing an Acura.
stage4survivor
Apr 27, 2015
I am not a customer, have never set foot on the premises but, I contacted this dealer "out of the blue" to inquire about the care and service records of an Acura that was originally purchased and continually serviced here being offered by another dealer.I received a reply within 24 hours attesting to the condition by Mike Van!THAT is extraordinary customer service and I'll be heading here in a year or 2 for an RLXh
slim2171
Apr 24, 2015
We were on our way to a different Acura based on the incredible year end pricing on the ILX models but stopped in to Park Ave Acura by misdirection. However, it was the best thing that could have happened to us. We worked w/ Bill Tolles and had a car by the end of our visit. He was really great throughout the whole process. I had a lot of questions especially around the lighting upgrade since the car was for my mother and he showed me all the various lighting styles to help aide in my decision. The pricing and "haggling" was the most smooth and pleasurable that I have experienced in purchasing a car. Anyone interested in an Acura should check out Park Ave Acura. Top notch service and the cars are great too.
Indyhearts
Apr 22, 2015
After months of searching for the ideal vehicle and a quality salesperson we ran into Alfredo Sierra. He listened, he cut to the chase, he was warm and friendly, and was not pushy. He made the car buying experience quick and easy. After leaving with our new vehicle he made it his business to follow up with us and answer all of our questions rather quickly. My next car purchase will definitely be with Alfredo.
Rebecca34
Apr 22, 2015
I went to Park Ave dealership knowing exactly what I wanted and Dan Schapiro helped me make it happen. I am very happy with my new car.
mikefm
Apr 21, 2015
Alfredo was a true professional that made me feel comfortable right from the start. I was never pressured to make an immediate decision and all questions were answered. After I purchased the car he called on a Saturday evening to check that I was happy with the car and everything was ok. I recommend this dealership and Alfredo especially
Rosemary84
Apr 21, 2015
I enjoyed my visit, I was happy that he wanted to make sure I was leaving happy. You don't get that all the time, felt like I was talking to a friend not a sales man. He is very warm and welcoming, keep up the great job Mr. Creus
2carrion
Apr 21, 2015
The process was fast and easy, after I took a while deciding which car I wanted. Because they had great sale prices on used luxury cars with low mileage. I decided and Alfredo took care of all paperwork fast. Alfredo is very knowledgeable in all of the car they sell at dealership. I have bought many cars over the years in different dealerships and never was I treated so well like at Park Ave Acura. Will definitely recommend everyone to go to this dealer first and speak to Alfredo.
Howrd1
Apr 20, 2015
great service, no haggling. 3x repeat business. Maurizio is a terrific sales rep to work with, professional, courteous. Highly recommend this dealership. Car is great too!
dan926
Apr 16, 2015
After a frustrating experience at another dealership, I contacted Curt by email and after a handful of messages agreed on a great lease deal on a 2016 ILX. I scheduled a 4pm delivery the next day, when I got there I met Curt who brought me right into the finance manager, James Lundy who was ready with all my paperwork. I was surprised by how seamless this process was. I then went outside to meet up with Curt who was waiting for me with the temporary plates already installed and ready to go through all the amenities of the car. This was by far the best experience I have ever had with a car dealership from communication to finance to just being treated nicely by everyone at Park Ave Acura. I will definitely recommend them and Curt to family and friends. Thanks
cel123
Apr 14, 2015
We worked with Jonathan Creus who came in on his day off to help us lease an RDX. The end price was fair even though we didn't spend much time negotiating. The process was quick and easy. Jonathan even helped us get our insurance on the spot. Would recommend.
alexlen01
Apr 12, 2015
I cross shopped 2015 MDX with multiple dealers in Tri-State area. Alfredo and I exchanged multiple emails before we agreed on the selling price. Before making the final call, I came to the dealership in person. Alfredo had the vehicle we discussed prepared for a test drive, spent his time to show and explain new new car's features. In the end, I told him I was still undecided and would need a day or two to think it over. I did not feel any pressure from Alfredo or any of the sales managers. I left with my thoughts. Later, I received a nice greeting from Alfredo thanking me for the visit. On Monday, we came back and signed the deal. Positive and smooth experience, from the beginning to the final paper signing. Thank you! Recommended.
Iignacio
Apr 9, 2015
If you're an online shopper and like to save time when buying a car, this is the dealership to go to. I had exchanged emails with Curtis for a few days before I came in to look at a CPO 2015 MDX. Curtis was very helpful and knowledgeable about the vehicle. Closed the deal on a Friday but didn't pick up the vehicle until Monday. Glad I did, as Monday came Curtis picked me up from work, and when we got to the dealership all the paperwork was ready to be filled out and signed. Took me approx 20 mins to be in and out of the finance room and when I came out Curtis already had the plates ready to attach to the vehicle. Great dealership experience with these guys. If you're looking for an Acura don't have a lot of time to waste, look no further.
rwemersonrw
Apr 8, 2015
After contacting the dealer Alfredo contacted me immediately. He satsfactorily responded to all of my questions within 5-10 minutes of my pressing the "send" button. This is the first time buying a car without wondering, "Who will answer my questions after signing the dotted line?". I intend to purchase a second vehicle (suv) in the near future and I know exactly who I will contact.
crouchb20
Apr 7, 2015
Alfredo was the best I have dealt with at any dealership. Honda, Ford, BMW, Toyota, Alfredo and Acura are at the top of the list. The response time was great, the negotiations were smooth (barely any because there was no need), and the price was great (better then the rest). I wouldn't consider Alfredo as a salesman, he is more like a new friend. I know as much about his family as he knows about mine. I walked out of Park ave with a strong new relationship.
Fran005
Apr 7, 2015
Alfredo Sierra is the sale man that helped me out. The first words that came out of his mouth when I started talking to him bout me leasing a brand new car, they were already convincing enough to go ahead n deal with him. The way that he spoke to me it made me feel confident that I would get a really good deal on a car. He's a very nice guy, super easy going and he will strive for the best to get you the deal that best fits you.
Maria RN
Apr 4, 2015
We had a pleasant car buying experience at the Park Ave Acura. We did our research before going there to test drive a certified Acura RDX AWD that was posted on the internet for sale. The sales consultant Curtis Lewis was very pleasant and accommodating. He was upfront and disclosed everything about the car's features and history. He was not pushy or a "hard sell". We were offered their in-house financing with a competitive interest rate.
wtrinh05
Apr 3, 2015
They were upfront with pricing and did not beat around the bush. They were not pushy. Overall I feel they were fair. With any kind of big ticket purchase it is imperative to do some research prior. There was a mutual understanding of all the goings on of the deal. I did not feel pushed into buying anything I did not want to. Very quick to responding to your questions without repeatedly nagging you on the phone. Curt returns emails within 10 mins. We pretty much had a deal via email before I even visited the car.
Jackie
Apr 2, 2015
I HAVE USED PARK AVENUE ACURA FOR THREE ACURA MDXS BUT I NEEDED A SMALLER CAR MORE ECONOMICAL. I HAD GONE IN AND SPOKE TO MORENO FIRST AND HE SET ME UP WITH TONY CAROSCIO. I COULDN'T MAKE MY PURCHASE RIGHT AWAY AND THEY FOUND ME A USED HONDA CRV.. I LOVE MY NEW CAR AND MANY THANKS TO EVERYONE AT PARK AVENUE WHO MAKE YOU FEEL LIKE FAMILY WHEN MAKING YOUR PURCHASE. THEY MAKE EVERY PART OF THE EXPERIENCE PROFESSIONAL AND HELPFUL IN SO MANY WAYS...THANKS
Nyy33
Apr 1, 2015
Excellent experience. I worked with Alfredo Sierra and it was by far the best experience I have had with a dealership. He was honest, fair and extremely helpful in answering all of my questions. I had a bad experience in the past and someone recommended that I go to Park Ave. I am really glad I did and would recommend asking for Alfredo. He is professional and respectful.
Rocky11
Apr 1, 2015
I've bought a few cars and by far, this was the best experience . The last time I bought a car tHe salesman wasn't ethical at all. Alfredo was knowledgeable, courteous and explained everything. I would recommend Park Ave Acura and Alfredo Sierra to all who want a positive car buying experience.
M
Mar 31, 2015
sales person, was honest in all his dealings. everything was transparent, with no unexpected surprises. Ive visited multiple Acura dealers, prices were pretty much the same. However, I decided to buy from Park Ave Acura, just because they were the most professional.Jorge Agraz was a top notch sales person, very honest and helpful. Would recommend him to anyone.
mjfrancol
Mar 31, 2015
Park Ave. Acura defines the word "professionalism". I walked in and sat down with Dan Schapiro who was upfront and transparent and made my car trade in and buying experience a pleasure. The professionalism did not end; I also worked with James Lundy and enjoyed the same experience. I would highly recommend this dealer if youre looking for a no nonsense experience and employees who are passionate to work at Park Ave. Acura
Belsten C
Mar 28, 2015
Kudos to Alfredo Sierra from Park Ave Acura for making my first Acura vehicle memorable. Dealers and its salespeople always have the impression of being pushy but my experience at Park Ave Acura was the exact opposite--excellent service from the get go, from the online emails, to painless negotiations, to choosing a vehicle, to stepping inside the dealership and even the follow-up days later after the purchase. Alfredo even sent me a video of himself and the car as a walkthrough, and again when the beautiful illuminated door sills I requested were installed. Talk about above and beyond, this dealership is highly commendable that I definitely recommend and would go back myself again.
david04201
Mar 23, 2015
Short and sweet, and to the point: If you can get here for your Acura, you MUST. Dan Shapiro...First class sales consultant ALL THE WAY. His manager, Moreno Rimmuado...Clear to see how great his staff is once you meet him. Jorge Agraz...Wonderful business manager, going the extra mile to help you. James Lundy...An absolute pleasure to deal with. My Acura RDX? Love, love, LOVE it.We all know how dreadful it can be to buy or lease a car. Just the THOUGHT of it irks many. Take a few deep breaths and clear your mind of all you believe it to be, and buy or lease instead with Park Ave Acura. You will be happy you did. Good luck, and drive safely!!!
mommy4life
Mar 21, 2015
they were very friendly and made sure we got what we wanted and no pressure to get into something we didn't . will definitely go back!!
GIGI
Mar 20, 2015
HAD A GREAT EXPERIENCE AND GOT A DECENT DEAL. JORGE WAS EXCEPTIONAL AND VERY PATIENT. STAYED BEYOND HIS WORKING HOURS. AWESOME GUY AND WILL RECOMMEND ANYONE TO GO.
Lourun
Mar 19, 2015
Very easy, and pleasant experience,Both sales and finance. Jorge was kind, knowledgeable and effective. I have been using this dealer for 15 years and 7 cars and will continue to lease my cars from them in the future.
Sebastian
Mar 19, 2015
Park Ave Acura has a very friendly, knowledgeable and helpful staff. Curtis was very professional and made the whole experience stress free. I would definitely recommend this dealership to anyone. Thanks again Curtis!
Sach
Mar 18, 2015
Alfredo is next-gen car salesman - no gimmick no trick ~ easy and simple car buying from Mr. nice guy Alfredo. Just decide what you want and call Alfredo, he will not only get you the best deal but make the whole experience pleasant and memorable. Thanks!!!
CristalM
Mar 16, 2015
Always taken great care of my Acura, thank you Bill T. for helping me & making the experience of working with this dealership last, You rock.
thecat
Mar 15, 2015
Worked with Curt Lewis and he made the process of purchasing a car as seamless and painless as possible. We visited several other dealerships and Curt's responsiveness, flexibility and demeanor created an optimal customer experience. Also, not sure why some other dealers feel the need to call incessantly, but that wasn't the case here.
VHolguin
Mar 13, 2015
Tony's honesty and great customer service made this process much easier. We will be back whenever looking for a new car for the family. Once again Thanks!
rubyc
Mar 13, 2015
My dealer Tony C helped me and he was great best customer experience I ever had they are there to help u out and give honest feed back if you are looking for a car Park Ave Acura is the place to go they will give you all the attention and great customer experience I'm glad I came to them
anilsarma
Mar 11, 2015
Worked with Alfredo Sierra, in purchasing a certified MDX last year(2014), Alfredo is great person to work with friendly, sincere and straight forward. He delivered the car at my place of work in Jersey City, which was above and beyond the expected level of service. I would definitely work with him again.The only reason i rated my overall experience at dealer as Fair is because of the quality of bank that they obtained my loan from(BTW my credit rating is excellent), I will buy from this dealer again but I next time I will bring my own financing.
Bhow31
Mar 9, 2015
Thanks, Alfredo for helping me get my first car! You were great man! I'll be back when I'm in the market again! Bryan
Doctor A
Mar 5, 2015
I called Park Ave Acura after experiencing problems with a different dealership that included questionable sales practices, misinformation and mistakes. I dealt with Mano who was the model of patience and customer service. After hearing me out, he quickly offered a solution to my problem and started the process in motion. Unfortunately (and miraculously), my existing issues with the other dealership self-resolved before I could commit to Park Ave Acura......but I will definitely be going there when my current lease expires.
jockomac
Mar 4, 2015
I had the pleasure of doing business with Park Ave Acura and with their terrific sales associate Curt Lewis. The whole process from initial contact to picking up car was very quick. As someone who has never leased a car before I found dealing with Curt to be stress free and painless. He was responsive to my requests and I never felt pressured. I love my new Acura MDX w/ Tech and I recommend Park Ave Acura and especially Curt Lewis.
sake98
Mar 4, 2015
We went to Park Ave Acura to look for a used Acura MDX 2012 and had the pleasure of working with Alfredo. He was able to find us the right vehicle at the right price everything that I was looking for and pickup my car same week :))). He was friendly, helpful, quick respond to all your email/text, up front, and most importantly, honest. There are qualities that are hard to find these days from a sales person. We recommend going to him for your next automobile, we certainly will when we purchase a second car. You are the man! ^.^
angelflip
Mar 3, 2015
After researching for years for my very first car I finally decided to get the 2015 Acura RDX. When I first reached out to Park Ave Acura the first person I talked to was Alfredo Sierra. He was very helpful in answering all my questions and when I finally made it into the showroom to check out the car and test drive it I knew I had to go to Alfredo. He was very knowledgeable about the car and because of it I was able to decide whether to get the Base AWD model or the AWD with technology package. He is very efficient in replying to emails and messages and is easy to get a hold of when I have any questions. I would definitely recommend any of my friends or family members in coming to Park Ave Acura to get their own Acura today!
B_McD
Mar 3, 2015
We leased a 2015 Acura MDX from Park Ave Acura. it was a very easy process that left the whole family pleased with the experience. We had a lot of requests (fax this here) (send us another copy of that) and they met each of our requests with ease and a smile. Thank you for making this experience so enjoyable. Not to mention we love the car!
cmarotta
Mar 3, 2015
ALL I CAN SAY IS WOW! I can't believe that after spending a full year of car shopping we were able to contact Alfredo, hear back, finalize the details, test drive the car AND take the car home in literally less than 24 hours! It's truly unheard of! Alfredo was an absolute pleasure to work with -- with hisquick replies, detailed emails, honesty AND the video of my new car; the service was impeccable. Most importantly, you made us comfortable with the car which is a true talent all in of itself. We have literally looked at nearly every brand car that was out there, and my husband was not satisfied with any-except with Alfredo and Acura! The entire process was seamless, perfect and easy! We've already recommended Alfredo to a friend of ours, and I have had the car in my possession for 12 hours!!!
DACHL
Mar 3, 2015
We leased our first Acura and the whole process was very smooth. Our sales associate, Alfredo Sierra, was always willing to help and we are very happy with his service. He was also kind enough to get a coloring book/crayon for my 2-year-old daughter who got so bored while we were viewing and signing the contract. Overall, our experience at Park Ave Acura was very satisfying. Thank you, Park Ave Acura!
jeff
Mar 2, 2015
I just bought my third MDX from Park Ave Acura. First with Alfredo who has incredible energy and made the buying process very smooth. I would recommend Alfredo to anyone who wants to be treated fairly.
Mgiljic
Feb 25, 2015
Just bought my second Acura from park ave Acura. I had a great experience last time I came back again. Alfredo Sierra was the sales associate again. Really impressed with the way you're treated there. Don't go anywhere else!
Karen
Feb 23, 2015
I have leased and purchased many cars in my life and I will say that the experience I had today with this dealership was terrific. I had zero pressure to purchase anything I did not want, the paperwork was complete when I picked up the car, it was exactly as I was told it would be and it was not a long dragged on experience as a lot of dealerships make it become. Jonathan Creus was terrific explaining the details of the car but didn't over do it. We also originally worked with Peter Vandenberghe on the deal and he was a great guy to work with. I would recommend this dealership and the brand Acura to all of my friends. I love my new car! So happy!
Mel
Feb 23, 2015
Peter and his entire team are wonderful. They go above and beyond. It is a pleasure to deal with them. I have purchased four cars from them and would not ever go elsewhere.
david
Feb 23, 2015
After having spoken with one rep at the dealership who surprisingly didn't seem too interested in making a sale and had trouble calling me back with updates, I turned to several review sites and found Curt's name repeatedly mentioned with favorable comments. I called the dealership and asked for Curt instead and from the start, he was very helpful in my buying process. He showed a lot of effort with his updates via phone calls and emails and I actually "felt" he was doing what he could for me. I bought an MDX through him and left the dealership with a level of satisfaction I didn't expect given the amount I was spending for the car! There are enough Acura dealerships to choose from in the area, and with their cars targeting the more savvier shoppers, who most likely have done their research, it's the effort made by the reps to either make or break the deal. I'd say Curt did a great job!
XianH
Feb 19, 2015
Curt and James both treated me very well, and provided me with a no hassle transactions. I traded in my older vehicle for a certified pre-owned Acura, and it could not have gone smoother. I was offered a fair value for my trade in, and they worked efficiently to get me the financing I asked for. I felt they were very considerate of my time, and when I arrived to take delivery, everything was set to go. I just signed the paperwork and was out of there in about 45 minutes.
AB
Feb 16, 2015
I was buying a car for the first time and was little nervous about it. I visited few dealerships of different manufacturers but I felt comfortable with only 2-3 dealerships. Park Ave Acura was one of them. The great experience started even before I visited them- while browsing for the CPO car listings online. Prices quoted buy Park Ave Acura were always competitive and it never felt as if they are over charging. Moment I got in touch with Alfredo, he personally called and sent me glimpses of available cars with his unique instant video messages. Alfredo was always informative and fun to deal with. He gave me detailed information of the car and took for test drive three times. He also has a youtube channel for users who want to get more information about the car later!While buying the car, Alfredo and his colleague did not put any extra pressure on me unlike some other dealers. They left the decision on me instead of trying really hard to convince me that this is the best car in the world. Once the decision was made they took care of all the processes efficiently. So to summarize, I would say buying a car from Park Ave dealership and working with Alfredo was a satisfying experience.
mikepel1972
Feb 16, 2015
Let me the first to say that I hate car shopping. In fact I'd rather have all my teeth pulled with no Novocain. In any event this past Saturday I began my search for a new vehicle. Park Ave was my third stop of the day & it was also my last. I walked in with no intention of getting a vehicle. I walked out with a 2015 RDX. The car is great & the service was even better. Jonathan Creus was my sales associate & he was very professional & a pleasure to do business with. I'm very pleased with the overall experience.
pratiksd
Feb 16, 2015
I can't say enough nice things about Park Ave Acura and Dan Schapiro. We were undecided about which car to get and Dan was extremely helpful and informative about our options, without being pushy or overbearing. Dan also gave me an extremely competitive price and was personable. I am very happy with our RDX purchase and can't thank the team at Park Ave enough.
rdxfan
Feb 14, 2015
I was a returning leasee from Ramsey Acura and was looking to get another RDX. After being snaked by the sales guys at Ramsey, not even offering me a national offer (I think they thought I should be loyal to them being a returning leased but they did not have to be loyal to me), I emailed park ave and Curtis responded with an upfront, no hassle offer that was more than fair and very aggressive. Made what buying a car should be. Excellent experience. Honest and polite sales force.
farast1988
Feb 14, 2015
I stopped by Park Ave Acura after visiting a few other dealerships where the salesman were pushy. I dealt with Ivan from the start and it was a great experience overall. He was very helpful, his communication skills were very good, and he was not pushy at all which I greatly value when looking at cars. Any questions I had were answered fully and I was well informed of everything about the car. I ended up buying a pre-owned certified 2012 Acura TSX (Black on black) with 27,000 miles. The car is in amazing condition, both mechanically and cosmetically. I am VERY happy with the service and overall experience at this dealership. I would definitely recommend Ivan at Park Ave when looking for an Acura. Thank you!!!!!
franchir
Feb 14, 2015
I was looking for a CPO Acura TL. I shopped around at the different dealers in north jersey and received the best price and service at Park Ave. Alfredo Sierra was very helpful and patient as I made a decision on the car. He was very available and able to answer all my questions. I highly recommend Park Ave and Alfredo.
UWS_MDX
Feb 12, 2015
Came out to see an MDX and met Jonathan when we entered the showroom. He was very helpful and easy to work with. He was also patient and respectful of our timing as we looked at other cars over month. We were very happy to return to him when we bought our MDX.
Richard
Feb 8, 2015
Very good Experience there! Hope Park Ave Acura keep their good work! Looking forward to get car oil change and things like that in the future.
ky125
Feb 5, 2015
I bought a CPO TSX with Tech package. Tony C. was a pleasure to work with. Everything was ready when I went back to pick up the car and he spent a good amount of time showing me how the features in the car worked. The overall experience was enjoyable. I hope to do business with him again in the future.
mb11144
Feb 4, 2015
I leased a 2015 TLX. Dan Schapiro was extremely helpful and was not pushy into the sale. He made the experience pleasant and easy to get into a new Acura.
rj
Feb 3, 2015
Ivan was extremely responsive to requests via email and was quick to get answers to my questions. We wanted to schedule the delivery on his day off and he drove in to be there. It gave me the feeling that he really cared about his customers. Would definitely buy from them again. A smooth transition.
jimbo81360
Feb 3, 2015
Entire buying experience was quick and efficient . Alfredo Sierra was pleasant and extremely resourceful in helping me make the decision on my Acura purchase. Overall experience was pleasant and felt completely satisfied when all was done. Highly recommend this dealership and give high praise to Alfredo for a job well done. Jim D.
mayank
Feb 2, 2015
We bought a 2015 Acura TLX and had a great experience. Curtis Lewis is very professional and handled the sale very well. He is not pushy, give you enough time to digest all the information and followup promptly after day or two. All the questions we had were addressed in timely fashion. Everything was told to us upfront and there were no surprises on the day of picking up the car. I would highly recommend Park Ave Acura.--Mayank
TWW
Feb 1, 2015
it was a happy experience with park ave acura for our 2015 mdx purchase at end of december. we came from nyc, and was negotiating with curt lewis about 2015 mdx price in advance. curt was very nice and patient with all of our questions. finally we felt we had a very reasonable deal and decided to go over and make a final decision. we prepared to fight any "unexpected" schema, but to our happy surprise, there was none. The price was already set as we agreed before, without any hidden fee. The car was brand new with only 6 miles on board. and all the documents were processed smoothly (given we were from ny). we also used auto-loan provided by the dealer which was very straightforward, and gave us the lowest APR allowed with a credit check. overall we like the simplicity of the shopping experience and really appreciate the help from curt & his colleague.
Peter F.
Jan 31, 2015
We've been BMW customers until we recently purchased a CPO Acura MDX. Enjoyed doing business with our salesman Tony C. Very friendly and not pushy. He really knows his product and is excellent at after-sale follow-through. Park Avenue has an efficient, friendly service department and our first experience was outstanding thanks to Service Advisor Poppy Carver. She took care of everything of concern and answered all questions thoroughly. We live about 20 miles away from Park Avenue but will travel to do business here because it is a well-managed dealership.
jets7190
Jan 27, 2015
Bill helped me get into the new 2015 mdx In a day. he helped me get an awesome price and trade in value for my old mdx. He picked up every time I called. Bill is the man I recommend him to anyone
Marc G
Jan 26, 2015
Poppy was extremely helpful, excellent service. She spent extra time trying to figure out all of my questions and she worked well with the technicians.
Fulga
Jan 23, 2015
We went in to purchase a used car and we end up leasing a MDX truck. Good customer service . and very help[ful. Thank You for your help.
Julio
Jan 19, 2015
In my experience Ivan was helping me professionaly and have me the time that I needed Good job!!! Ivan I recommended this dealer all my friends
AcuraAce
Jan 15, 2015
Alfredo was absolutely a pleasure to work with. I had been to numerous Acura dealerships but Alfredo knew how to close the deal. He made the car shopping experience fun, easy and efficient. He was warm and friendly, while remaining professional. On top of superior service, he provided the best deal with no hassles or tricks. He has since the sale follow-up numerous times to ensure I am comfortable with the features of the car. He is in it for the long haul. I am so impressed by him, I would have no reservations in recommending him as my agent of choice at Acura in this area and would return to him first if considering an Acura in the future.
youngbob
Jan 13, 2015
i shopped around a lot and Curt beat the best deal i found. The transaction could not have been easier and he is there to help long after the deal is done. Thanks Curt!
suesteff
Jan 12, 2015
Bill was fantastic! I wasn't sure I could afford the TLX when my TSX lease was up. He was very patient and stuck with me more than a month as I tried to decide what to do. He was super patient and took a lot of time with me when I picked up the car to show me all the new features. I never felt pressured. I would recommend Park Ave Acura and, especially, Bill to anyone looking for a new or used car.
RaceRooster
Jan 12, 2015
Our new family car is truly amazing in many ways! Thanks to Alfredo for making our first car purchase as a married couple such a great experience! From beginning to end I felt confident in the numbers he shared. Alfredo met every one of our demands and needs; from the many e-mail exchanges and phone conversations in one day, to arranging transportation for us to make it to the dealership from Manhattan. Alfredo is super knowledgable and informative about the Acura brand, not to mention quite patient. Overall we were treated with the utmost professionalism and respect, for these reasons we are beyond satisfied!Our experience with Jorge was noted as well. Jorge took the time to explain the numbers on the lease agreement, presented additional options and gave us space and time to make decisions.
bvanjura
Jan 9, 2015
Horrible Car, Acura TLX 2015. Horrible Service from Acura Road Service.Horrible dealer response and support. Non Existent. Never again ... Lexus or Mercedes. But Never Acura
day
Jan 9, 2015
My lease was up on my TL and was reluctant to lease a new TLX. Mano convinced me that the new TLX was a lot better than the TL even though it lost 3.5 inch in length. The interior is as roomy as the old TL. I highly recommend the new TLX, to anyone. Mano was very helpful an I look forward to doing business with him again. I will definitely recommend Mano and Park Ave Acura to anyone.
Dan V
Jan 8, 2015
We had a great experience with Moreno and Dan. We received a very good deal on our new TLX, and Dan did an excellent job of explaining all the vehicle features. Overall, we are very satisfied.
Sheryl R
Jan 4, 2015
I had a great experience with both Curt and Alfredo. I was in the process of looking at the TLX at another dealership. Somehow my internet surfing took me to a website and before I knew it, Curt contacted me. I decided to stop by and test drive the TLX through Park Ave Acura. Curt was out and Alfredo stepped in. Alfredo did an amazing job of explaining all the new tech features and actually sealed the deal for me! Alfredo and Curt work together seamlessly. Curt gave me a great deal on my new TLX, James Lundy was great in wrapping up the whole process and now I am the proud owner of a 2015 AWD TLX.I will definitely recommend them and Park Ave Acura to all my friends and family.
Tae
Jan 4, 2015
This was my second MDX leased from Maurizio and it was easy, pleasant experience as always. Maurizio is the best salesperson, I trust him 100%!
MartinKoto
Jan 2, 2015
My wife and I had a great experience with Curt Lewis and his crew at Acura of Park Ave. We received a great deal on the car and are very satisfied with the overall experience. We will definitely be coming back in the future for another Acura.
lov
Dec 31, 2014
Thanks to Mano Gobencion for his diligence. I am a proud owner of a 2015 Acura RDX. I will recommend Mano and Park Ave Acura to all my family and friends.
lmerkelson
Dec 30, 2014
I mentioned to Curt, while a friend of mine was leasing a car, that I was interested in getting out of my lease and into a new car. He actually remembered and called me a few weeks later. And to make a long story short, I drove home in my new car yesterday. He made everything so incredibly easy and actually enjoyable.
idiplan
Dec 30, 2014
I still remember the way the Jonathan came to me offering me the service and giving the best price that he can get to me. Very good service i will definitely recommend Park Avenue Acura of Rochelle Park NJ, i will recommend you Jonathan Creus for your service.
Carolynnap7atgmail.com
Dec 29, 2014
This was, without a doubt, the easiest car buying experience we've ever had! Alfredo was wonderful and made buying our new RDX a fun and painless experience!
kmiao
Dec 29, 2014
We were in the market for another Acura and decided to come back to Alfredo Sierra again for an MDX. Alfredo gave us a no-hassle, competitive price upfront and arranged everything. He's professional and a joy to work with. We highly recommend you getting your car through him!
Bulgarian1
Dec 27, 2014
Even in our bravest dreams we did not anticipate to find someone as friendly, professional and nice as Alfredo Sierra to help us choose the best vehicle for us, a new Acura MDX. Alfredo truly tries to find what's best for the customer, is not pushy or cheesy in the way that most car dealers are. Fantastic experience! James from the Finance Department was also top-notch, and a pleasure to deal with.
mtaragano
Dec 24, 2014
This is my second lease with Park Ave! Once again they gave me the BEST PRICE and exactly the MDX I wanted. Dan Schapiro made it super easy for me to pick up the new car and explained everything to me about the MDX. Great salesman! James in finance was fast and double checked everything. They make you feel super comfortable and really care about giving you the best service possible! A plus dealership!
Jean
Dec 23, 2014
Is the best Acura dealer with knowledge and a lot of experience, he explain all the pluses of Acuraand the differences with other cars, and he was very convincing and real.
jeffkren
Dec 22, 2014
Bought a 2015 MDX.. Got it 2 weeks ago.. Love it!!Maurizio was a real pleasure to deal with. Highly recommend him and wish others in the industry were like him.
Joeh80011
Dec 20, 2014
Thanks to Mano Gobencion, he got me out of my lease 6 months earlier. I didn't think he was going to be able to do it. To my supprise, I was going home with the RLX. Mano was great he made it effortless. Thanks to Tony Goncalves to make the trade happen.
kcasper1124
Dec 19, 2014
Our salesman Alfredo was incredible! He went above and beyond to get us the best price and made sure that he answered all the questions we had. He even took the time to follow up three days later to see how everything was going and see if any new questions came up! I can't recommend Alfredo enough! He really does make you feel like his number 1 priority!
jb203561
Dec 18, 2014
I first found our 14' MDX online and called Park Ave Acura and was put in contact with Alfredo Sierra. I'm so thankful I was because he was a pleasure to deal with from start to finish. I have bought 5 cars in my lifetime so far and each time was at least a 6 hour battle over price, fees, payments and interest rates. This experience was so different. The negotiation was one simple compromise and from there it was just paperwork which Alfredo promptly provided and easily explained. Once everything was approved we drove down to NJ from CT and picked up the car. The paperwork took 5 minutes and Alfredo then explained every feature of the SUV for us and made sure we were totally satisfied before we left. Alfredo and the dealership staff involved made the whole experience of car buying so much more enjoyable and I would recommend to any Family or Friends!
Rmcgaw1
Dec 17, 2014
This was my second purchase at Park Avenue Acura and dealing with Peter Vandenberghe was indeed a pleasure. He was very knowledgeable and professional and my purchase went smoothly. In all my years of buying cars, this purchase was the easiest and most pleasurable experience. The staff at this dealership are not aggressive which makes for a comfortable experience.I would like to commend Kristen Bruno and Tom Schou at the Service Department in the way that they treat their customers. Making a sale is one thing but the service afterwards is a true indicator of a top notch company. Park Avenue definitely falls into this category.
scotthornak
Dec 16, 2014
I cannot say enough about my experience with Alfredo Sierra- From the first contact - through to purchase and pick-up yesterday... Alfredo had exceeded my expectations at every turn. Emails and Questions answered promptly - Totally blown away!!!!!I have never experienced a car purchase made this easy- You guys are the best !
dottyK
Dec 16, 2014
This was the best experience I've had in 40 years of leasing or buying a car. Bill Tolles should be salesman of the year. He really is exceptional. An attentive, caring person. He is soo honest which isn't always the case with car salesman. The car is great also. Bill took care of everything for us
Paulac719
Dec 14, 2014
Bought my second and traded in my second Acura here. Tony Caroscio completed our most recent transaction yesterday. He is such a nice man and you can tell he knows what he is doing. He made our experience very pleasant and stress-free and Moreno Rimmuado was also a pleasure to work with. I know from experience that they have an amazing service department as well. Not only have I always recommended this dealership to others in the past, but I will continue to do so. We are customers for life. Thanks again Tony and Moreno! Absolutely love my new car!!
johnnythehilt
Dec 12, 2014
This is the second car we have leased from Park Ave Acura and we requested Maurizio once again. He is a great salesperson who is patient, attentive and really cares about his customers. We highly recommend Maurizio! John & Nadia H.
mboneo
Dec 8, 2014
i reccomend buying, leasing a car from him. He didnt rush me, was very courteous, he took the time to listen, called insurance company ,everything.when i went to pick up car, he went over everything in the car with me and event though he already got the sale, he still took time out and was very patient with all of my questions.Diffinetly a great experience. I was very comfortable.
acuralou
Dec 8, 2014
Curt waved his magic wand. Like pulling a rabbit out of a hat, he made the car we wanted at the price we wanted appear before our very eyes quicker and easier than you could say "abracadabra"! He also gave us great advice and information on leasing as well. I was never really a fan of leasing but Curt gave us honest, unselfish straight talk on leasing as well as ALL aspects of car buying. He was never in a hurry. He took the the time to understand who we are and always treated us with a friendly, honest, concerned manner that, frankly, is rare these days. My wife and I are both very critical maybe even difficult and cynical buyers . In my years 40+ years of driving and buying, it is very easy to get jaded with the process and how it's evolved. BTW- I should mention, we went to a few Acura dealers. Frankly, he wouldn't have gotten our business if he was one of those slick "what's it gonna take to get you in that car?" xxxx kind of salesman. Curt got it immediately and we wanted him to get our business. I truly believe he loves his job - making people like us happy Acura drivers. I can't wait to buy another Acura. The same can be said of James, "the paperwork guy", as well. Curt, don't quit your job at Park Ave, I need you buddy!
Diana Kraut
Dec 8, 2014
My husband and I came here following a few unsuccessful trips to other dealerships (the typical car salesman unappealing experience). We worked with Dan Schapiro off of a recommendation, and we were so lucky to have received that recommendation! NONE of the usual bad taste in your mouth car dealership stuff - he was nice, spoke to us not at us, didn't throw absurd numbers at us to rip us off, totally worked with us, and never made us feel bad in any way for negotiating. He really seemed to do everything he could to find us a deal that matched our requests. From start to finish I can honestly say, this was the first time I can describe a car purchase experience as pleasant! Everyone go see Dan Schapiro!
eunsill
Dec 5, 2014
I shopped around at a lot of Acura dealerships and this one gave me the best price. In addition, Curt Lewis, our salesperson, gave me the best explanation of how the various components worked into the lease payment calculation and was super patient with me while we worked out the various options. He's super responsive to emails and phone calls and has been helpful even after the contract was signed and we picked up the car answering questions about how to use it, installing license plates for us, etc. In addition, James, who did the financing paperwork with us, was also friendly, informative, and candid about which additional programs / warranties we may want to add / decline. All around one of the best car buying/leasing experiences I've had.
Omar Navarro Jr
Dec 5, 2014
Alfredo was very helpful and kind. I had a great experience at park ave acura purchasing my first lease. I would do it again and would not go anywhere else to do it!
shasans30
Dec 3, 2014
He was extremely patient with us from beginning to end. He catered to our needs and made sure he gave us the best deal possible even though. Alfredo made sure we got what we wanted and his number one priority was to make us happy and made sure we explored all the opportunities possible. Tony was able to to help as well. Thanks a lot.
Mollie Kinnamon
Dec 2, 2014
I agree that this was definitely NOT the typical car buying experience. Total professionalism and class. Thank you Paul Epstein for providing me with exceptional service and for treating me as a valued customer. I couldn't be happier with my 2015 ACURA MDX.
rleblancq
Dec 1, 2014
I again worked with Maurizio Raneri at the expiration of my lease for my TL and a new lease for a TLX. Having worked with Maurizio 2 times 3 years ago, he again was accommodating and made the overall process great and easy. He comes highly recommended.
bvanjura
Nov 29, 2014
Definately NOT your typical car buying experience. Nothing but class. Nice Job Park Ave. We bought from you in the first 5 minutes of being there.
trinida3
Nov 29, 2014
I would like to thank Curt Lewis for a great experience when purchasing my 2015 Acura TLX. This was my first car purchase, and Curt was understanding and receptive to all of my questions. He went out of his way to accommodate my needs and requests for my car, while never pressuring me during the process. I would highly recommend Curt and Park Ave Acura and look forward to doing business again!
baumri
Nov 26, 2014
I would like to commend Peter Vandenberghe & Troy Dawson for the phenomenal service when I purchased my 2015 Acura MDX last week. Peter, as my sales agent, was not only professional but very personal. Troy did a great job in explaining the MDX's feature to me. Very simply, these two individuals provided an outstanding service and Park Ave Acura is fortunate to have them both. I look forward to working with the two of them in the future.
a90zr1owner
Nov 24, 2014
I had the pleasure of purchasing a used 2011 Mercedes SLK 300 with a one owner history and a clean car fax. The vehicle only had 12,985 miles on it and was in like new condition. The vehicle speaks for itself, but, what made the purchase a pleasure was my salesman Alfredo Sierra. I think he has found his calling. The care and service he provided has never been matched in all my prior buying experiences at other dealers (and you can ask my wife, I buy cars all the time). I live in Sewell, NJ about 3 hours from this dealership and after my positive experience that I received from both Alfredo and the dealership as a whole I would have been willing to drive all day to get there.
kacosta2323
Nov 24, 2014
I had a great experience at Park Ave Acura. I never felt pressured to buy a car, it was a pleasant and fun experience. Ivan helped me every step of the way and took care of everything once I decided what car I wanted.
DAA1203
Nov 22, 2014
I shopped around and had my best experience at Park Avenue thanks to Paul Epstein. He is knowledgeable about the vehicles and easy to deal with. I'm very happy with my RDX and my overall experience with Park Avenue.
Ed209
Nov 22, 2014
On rare occasions one experiences such great service that it would be remiss not to make favorable comment. I encountered such service recently when I purchased a vehicle at The Acura Park Avenue dealership in Rochelle Park. I had the good fortune to be referred to Mr. Alfredo Sierra. He impressed me in many ways. He is personable, polite and prepared. I felt very comfort because I didn't feel as if I was being hustled or pressured. He was patient in showing me a variety of cars which fit my profile. He was very well prepared to answers questions and to demonstrate the technological features of each of the vehicles he showed me. He was organized and able to multitask, efficiently managing several clients without inconveniencing any of us. He offered time and money saving tips in preparing me for the purchase with the proper documentation, i.e., title to trade-in, proof of insurance, etc.I have been driving my new vehicle for about a week now, and I am pleased with my purchase.Kudos to Mr. Sierra, I greatly appreciate his help. His presentation reflects credit upon himself and The Park Avenue Acura Dealership he represents.
rpf210
Nov 21, 2014
After spending two unpleasant hours at a different Acura dealer, to no avail, I decided to contact Park Avenue via email and try a different approach. The response was prompt, friendly and after a few answered questions, I made an appointment to meet Alfredo Sierra at Park Ave. Since I already test drove the 2015 RDX, all there was to do was agree on a price. Within thirty minutes, my trade-in was evaluated and we had a deal. Alfredo was knowledgeable, professional and a gentleman. I would highly recommend Alfredo at Park Avenue Acura, for a future purchase.
You Kim
Nov 19, 2014
My car Bluetooth suddenly doesn't work and I got an email regarding recall, therefore, I contacted Acura Park Ave Service center to solve these two problems. They told me that they will order the parts for recall on that day and make a reservation for me. I told that any day I can take a loaner car is okay. They made a reservation on 11/19/14 and I was okay with that. Today is 11/19/14 and I took day off and got there, but I was informed that the parts have not yet arrived and they don't know when it will come. They said they have nothing to do. So I went back. I called the Acura Service center again to make a new reservation. However, they just said that they ordered the part TODAY, and they don't know when it will arrive and call them on next Monday. They are very unfriendly, never say sorry, and they were too confident and raise their voice on the phone. Too rude and I lost my time and money. I have to take one more day off when the parts REALLY arrive. Service is terrible and I can score them -100.
judy9414
Nov 18, 2014
I highly recommend Dan Schapiro for your salesman at Acura. This was the 2nd car I purchased from Dan due to the fact that I was very satisfied the 1st time. Dan is both professional and friendly enough not to make the experience uncomfortable and painful!! My choice of car AND salesman was excellent!
Rosenga1
Nov 17, 2014
Our experience was excellent. Alfredo was extremely friendly, helpful and easy to deal with. He answered all our questions, and was able to both deliver our new car and complete the trade in process during the same day. I would highly recommend both Alfredo and the dealership to anyone looking for a top quality car.
brittmong
Nov 17, 2014
I needed a new car and loved the Acura ILX. However, I had a budget that I needed to work with. I went to a few Acura dealerships and chatted online with many different Acrua dealerships as well. No one was able to make my pricing work. I wanted to lease, but I knew I needed 15k miles a year and once again, no one was able to make that work. Finally, I got into contact with Alfredo from Park Ave Acura and not only was he able to make my numbers work, but he made the whole experience enjoyable! I chatted with Alredo on Friday afternoon, went to the dealership on Saturday afternoon and left with a brand new 2015 Acura ILX. I absolutely love my new car and am so thankful Alfredo was able to make it work. Anytime your looking for a Acura, be sure to go to Park Ave Acura and ask for Alfredo! He's the best!
Sj Nacht
Nov 17, 2014
Was a pleasant experience from start to finish. Curt was very helpful throughout the entire process. This is the third vehicle we have purchased at Park Ave Acura and recommend it to all of our friends.
jata
Nov 15, 2014
I when in the dealer and explained that I'm looking to get out of the lease and I'm really considering the Acura TLX. 2015 2.4l 8speed transmission. The guy tells me it's impossible to to make a deal because I'll be upside-down on the trade, i said ok is it possible to take it for a test drive he replies no because it'll be waste of time. I tell him it'll not because from what I have seen on paper I really like this car and if I go to another dealer I might like the car there and and end up not buying an Acura. He still said no because I'm not buying today, how could I buy if you aren't allowing me the opportunity to drive it around. And he has the courage to hand me out his business card. His name I Daniel Schapiro.
annanick5813
Nov 14, 2014
My husband and I were looking for a car for just over a month. Other dealership's customer service was horrible and even one of the dealerships we went to never called us back after leaving 3 messages. We looked at Park Ave's website and inquired about a certified 2014 acura mdx. Alfredo emailed us back promptly and we set an appointment. Alfredo was awesome and got us a really good price! We are so happy with our mdx and thank you Alfredo for turning a horrible shopping experience into a great one!
Kbmkam
Nov 14, 2014
Had an issue with the lights on my TL, showed Brian, the next thing I see is them fixed - No issues just solid service - Thanks
lilcupcake12
Nov 14, 2014
I am a first time Acura customer and Maurizio, as well as the entire staff at Park Ave Acura, made me feel comfortable and confident throughout the entire process. My cousin referred me to Maurizio because she said he did a spectacular job getting her a 2014 ILX. Boy, did he live up to (and exceed) her word! Thank you for a great first-time luxury car buying experience-- I will definitely make sure to refer this dealership (and Maurizio) to my friends and family.
Marvin Josif
Nov 13, 2014
Easy and simple process. Exactly what buying a car should be like. Alfredo was great to work with. His attitude and enthusiasm made the experience quick and painless.
EduardPerelman
Nov 12, 2014
I absolutely loved the experience! Few quick emails and short phone calls to agree the numbers (very competitive) 1 day prior to transaction, 30 minutes to sign the paperwork and get the car walk-through, and I was on my way driving the car in color combo + package that my wife wanted - priceless (comparing to other dealerships/brands where they make you wait for hours and hours or give you a complete 360 once you get to the manager's table)! Dan was a pleasure to work with - quite an opposite impression of a "typical car dealership". My brother has been their customer for years now (and now I personally understand why). Will definitely recommend to family and friends going forward.
JcTLX
Nov 11, 2014
It was a pleasure working with Maurizio Ranieri. I reserved the Acura TLX in August 2014 and received it October 2014 awaiting it to be built and delivered. Maurizio called me as soon as it came in. He made the overall process great for my wife and I.
gemintl
Nov 10, 2014
If you are looking for a dealership where the salesperson can work with on the computer and give you a price without going back and forth to the manager, this is the place for you. I hate dealerships where the manager has to come over to "seal the deal." It is high pressure and the assumption is that because you walked into the dealership, you are ready to buy.Dan showed us the MDX and explained everything and let us think about our decision. He brought us a fair price the first time we asked.If you are in the market for an Acura, it is definitely worth seeing Dan.
kgilman00
Nov 10, 2014
I was thrilled wtih the service I recieved from Paul Epstein at Park Ave Acura. I wasn't sure what kind of car I'd want and could afford, but Paul just kept making sense of the transaction and genuinly listened to my questions and concerns. I've been purchasing new cars for a long time and have delt with all sorts of Salesmen. Paul is the good sort- Honest, ethical, friendly and a genuinely likeable, trustworthy person. Looking forward to working with Paul for years to come!
francisxbalsamo
Nov 9, 2014
This is the fourth acura that I have purchased. I found Bill Tolles to be knowledgeable, friendly and low pressure. I have purchased many cars in my lifetime including cadillac's, audi's and mercedes'. Bill is the first salesman to take the time to explain each feature of the car and to help set up our devices with the vehicle. I would recomend Park Ave Acura to everyone and especially Bill!
billsemanc
Nov 6, 2014
I walked into Park Ave Acura with no intention of purchasing an Acura MDX. I was on my preliminary stage of looking for a new SUV to replace my old SUV. A friend of mine recommended that I look into an ACURA MDX. NEVER Heard of it. When I walk in Park Ave Acura I browse for 5 minutes and was approached by Mano who was very pleasant. He went over the MDX since I had no knowledge of the product. We went for a test and he pointed out the accolades of the MDX and fell in love with it. I told him that i did not know whether to Lease or Finance. After he explained the difference I decided to purchase the MDX and lease it. He gave me a great price on my trade and great deal on the lease of the MDX with the accessories that I wanted. There is no doubt that Mano knows his product and is very knowledgeable with financing. I will recommend Mano Gobencion to everyone who is looking to purchase a car. He is down to earth who listen to your needs and is very professional.
Acura_Love
Nov 4, 2014
I would like to thank Alfredo at Park Ave Acura for his wonderful customer service. He was informative, professional yet friendly. As a first-time car buyer it was a great experience. You hear about horror stories at dealerships but you won't at Park Ave and especially if you have Alfredo as your Sales Representative.
jessica.c.franklin.9
Nov 4, 2014
Mr. Sierra was professional and friendly. I felt very comfortable talking with him. He was a pleasure, and I am really happy with my Acura.
LEMONS11
Nov 4, 2014
THIS DEALER WAS VERY PROMPT AND COURTEOUS . I CALLED UP ON THE PHONE THEY WERE VERY HELPFUL IN GETTING US INTO THE CAR THAT WE WANTED . THEY GAVE US THE BEST PRICE AND THE BEST SERVICE NO GAMES !!!! I RECCOMEND THIS DEALERSHIP THEYWERE GREAT !! I WILL DEFINITELY USE THEM AGAIN
zettawetta21
Nov 2, 2014
Time and Time again this dealership comes through. This has been my third Acura leasing from Park Ave and they sincerely reward loyalty. Jorge Agraz was fantastic to work with and made my experience a wonderful one! Thank you Park Ave!
Tory Maccalla
Nov 1, 2014
I just purchased a new 2015 TLX and Bill Tolles made the experience, a great one!!! Bill is very knowledgeable about various Acura models. The experience was expeditious and informative which was quite nice. If you want to buy a Acura, get it from Bill Tolles and get it from this dealership.
james.alvarez.3975
Nov 1, 2014
We purchased our new 2015 TLX from Maurizio Ranieri.. Maurizio was wonderful, very helpful and knowledgeable about the new Acura model of the TLX.. Cusotmer service is very important to us and Maurizio is 100% about taking care of a customers needs.. Can't wait for our 3 year lease to come to term so we can have him help us again...
Alex Correa
Oct 31, 2014
Great man Maurizio is. showed me everything I needed to know to lease a vehicle. They had a great program and provided my lease with a free auto remote start (about $500)I've been Acura customer for over 10 years and the TLX is my favorite of its kind
Ivesal
Oct 31, 2014
Park Ave Acura and Mano Gobencion was great to work with. They made our purchasing so smoothly. My and wife and I came in on a Saturday afternoon in an appointment that we had made thru our conversation via Contact at Once with Mano. Mano said he would do his best to get us out of our Lexus RX350, which he did and gave us a great deal on the MDX that we are now driving and we love it. I would highly recommend to everyone to see Mano Gobencion and buy their new or used vehicle from him. He is very knowledgeble and patient individual.
Randr8105
Oct 31, 2014
The only thing I can say is "I am more than 100% Satisfied and Happy". Thanks to Mano. What a great person to purchase the car from. I am more than thrilled to recommend him to all my friends and family and anyone else that is in the market for a car.
kenytej
Oct 30, 2014
The Best experienceI bought 4-new cars so far and my first Acura, but the friendly service I received from Mr. Alfredo of Park Ave Acura was the best. Everything from the start to finish was smooth and easy, he answered all the questions we had and most of all he gave us the best deal. Very happy with over all experience.
Bigralph65
Oct 28, 2014
Contacted dealer regarding vehicle I was interested in. Alfredo quickly contacted me back via email. We emailed back and forth that evening. My wife and I meet with him the next day. He and the dealership gave me a great price and we purchased the vehicle then and there. Alfredo is very personable which made the transaction very smooth and easy.
aloff60
Oct 27, 2014
From the very start your the team here was professional, listened to what my needs were regarding cost and features. Maurizio Ranieri found the perfect vehicle for my needs and put together an excellent deal for me! He was attentive and available 24/7 with any questions or concerns I had regarding the purchase. By far, the most professional team I have worked with when purchasing/Leasing a new vehicle.
marafeg
Oct 27, 2014
It was a pleasure dealing with Maurizio. Professional, courteous and very knowledgeable about the vehicle. This is my second purchase at Park Ave Acura. I will be back as long as Maurizio is there!
ron.kist
Oct 27, 2014
There are now three of us that have cars from Park Ave., Acura and I would recommend them to anyone. Alfredo has and continues to be professional and helpful even after the sale. This is a quality dealership and if they get the seal of approval from my mom, that speaks VOLUMES! Trust me.
sal1971
Oct 26, 2014
I was thinking about trading in my 2012 RDX, but was concerned that I had put 92,000 miles on it in 3 years and was convinced I would never be able to trade it in and have the remaining balance of $17,360.00 paid off from the dealer. I took a chance and contacted Alfredo Sierra to see If I could make a deal. I walked into the dealer and instantly fell in love with the showroom model they had of the new 2015 MDX with Technology package. (Black on Black). I had to have this vehicle. I am no stranger to ACURA since this would be my 4th vehicle that I would be purchasing. Alfredo was extremely attentive and helpful. He didn't play the typical dealer games. The MDX was listed at $52,500.00. Alfredo and I worked out a solid deal as soon as we started negotiating. Not only did I get the MDX at the price that I wanted, but Park Ave Acura paid of my high mileage RDX with no questions asked. I drove there with my RDX and left Park Ave Acura with my brand new MDX 2 hours later. I even saved money on my monthly payment. A special thanks to Alfredo Sierra for his excellent Customer Service and throwing in the all weather mats as well!
busterwhite
Oct 26, 2014
I visited Park Avenue Acura in Rochelle Park, NJ.Maurizio Ranieri and entire staff are very professional and they truly cared about my needs. They answered all my questions
Acuratlx
Oct 25, 2014
My experience with this dealership was just perfect. It had such a warm, comfortable feeling as soon as I walked in. Working with Troy Dawson was a real pleasure and the whole process went very smooth. I took delivery of a new 2015 TLX and couldn't be happier. I absolutely recommend this dealer if you are in the market to drive one of the best cars on the road.
Agarc3693
Oct 22, 2014
My experience with this dealer was fantastic everything was Amazing and very fast. Ivan was reslly helpful with all our needs to purchase with the acura i will love to recommend this dealer to a friend
rmbotsford
Oct 22, 2014
Alfredo and James were very friendly and helpful. I felt very well taken care from the momeny I got to the dealership. Definitely worth my 1.5 hour drive.
Chefs261
Oct 21, 2014
Alfredo was our salesperson when I purchased my var. Everything went very smooth with great customer service. I would purchase from them in the future.
wlburrowes
Oct 20, 2014
I started having my car serviced elsewhere to try to save money but after a couple of years of aggravation, I took my 2000 Acura Integra GSR back to Park Ave Acura. The final straw was when the engine started running rough and sluggish after service that did not even involve engine work. Poppy was very friendly and personable and very interested in figuring out what was going on with my car. She went above and beyond in working with me and the technician, Frank, to solve the problems and the service was performed at a very fair price. My 15 year Integra is now running about as well as I can remember it running and I am enjoying it again. Thank you Poppy!
kayrizzz
Oct 20, 2014
I think the title says it all. Jorge agraz sold us our TL In June and because we were SO happy with our experience with him, we can back for an MDX a few weeks ago. He is professional yet approachable. He is a partner and not a salesman. He is honest and trustworthy which can't be said about many in this industry. He made an otherwise anxiety ridden and painful process an exciting and happy experience. Twice!Thank you Jorge agraz not just for 2 great cars but for 2 great car buying experiences!!!
Sjohn82
Oct 17, 2014
Before buying from Park Acura, I went to Rt 4 jeep. I must say it was night and day. No run around, no "I have to talk to my boss" Bs and no games. Park Acura goes straight to the point, you deal with one salesman, they tell you what you want to hear, excellent customer service and very professional. Dan Shapiro is an excellent salesman and it felt like you were dealing with a friend. That is an experience I believe what everyone looks for. The staff members are great that I dealt with in both sales, finance and service and in a short period of time I drove away with the car I wanted, a 2015 MDX for a great price. THANK YOU GUYS AND I RECOMMEND THIS DEALERSHIP WITHOUT RESERVATIONS. I will buy my next car with them. Great job Park!!!
TiffanyPerez
Oct 15, 2014
This was the best experience in purchasing a vehicle. Alfredo is an amazing sales person to work with.. He is very knowledgeable about his work and made it even easier to choose what we wanted.. Customer Service was great.. Thanks for everything. .. I love my car!!!
charlie.delman
Oct 15, 2014
Just leased an ILX, and this dealership was exactly what I wanted, and Dan was a super guy to work with. They got me what I wanted, met every time/date commitment, and did not waste my time anywhere along the way. Car was ready, paperwork was ready, and all was explained clearly and professionally. Excellent leasing experience.
dannylim
Oct 15, 2014
Recently bought TLX from Kang, Been looking at the TLX for a while comparing prices. Kang offered me a great deal and was so helpful in the process with all the question what nots.Never wrote a review before but i just had to write one when I found this site XP!!TLX owns Thanks Kay
karen8376
Oct 15, 2014
Since we bought the car from James Lundy Park Ave has given us great service. Our service advisor, Brian, gets us in for service as soon as we need to and has continued the excellent service.
KOOLIM
Oct 14, 2014
Kang (kay) yoon - Sales person in Park AVE Acura - extremly helpful in the process, he is one of the best sale person hightly recommend person
ljyzzim
Oct 14, 2014
I went around the dealershop looking for the best price. Some dealershop offered me weird trade-in for my old car and even pricy new car.Filnally I found the best dealer shop and best dealer in NJ park ave Acura
neunghan
Oct 14, 2014
He is the best sale person in my life. Everyone can trust his words and offers. I changed the vehicle in every 3~4 years. No other dealers can compare with him.if someone looks for new vehicle or used one, i will recommend him.
Mmattushik
Oct 13, 2014
We have been looking for a good safe car for our son first car we decided on a BMW. We had shopped for around but Park Ave had the best deal and the perfect car for our son. Our salesman was Jeffery Sherman he was helpful,friendly and really took the time to help us. It was a pleasure and we got a great car. Thank you Jeff and thanks for the water. Also I really want to say thank you Larry Weiner who works in the service facility he was a great help he was Very Very helpful and patient he showed our son how to work radio to his Iphone thank you Larry! We also decided to tint windows and Larry helped pick the perfect tint and the car looks beautiful you have great people working for you well done! Very happy with your service we have peace of mind our son is safe in a beautiful car! :)
hcd316
Oct 13, 2014
Curt was extremely helpful in the process. Very responsive and made things easy for me. I would highly recommend Curt to others if they were in the process of looking for a new car.
calcio80
Oct 11, 2014
Recently I bought a 2015 MDX from Kang Yoon and had a great experience. He gave me a great price and was helpful from start to finish. I would highly recommend this dealership to others who are interested in purchasing an Acura vehicle.
Hboyoung1
Oct 11, 2014
This is my second vehicle that I've gotten from Park Ave and I could not be more pleased. I've worked with Jorge Agraz on both occasions and he's gotten me the best deal around both times. The first for a TL and now 6 mos later for an MDX for my wife. Other dealerships leave you feeling slimy after the fact, but I felt great leaving Park Ave. It's truly a dealership that will work with you to come to a win-win outcome for both parties. I highly recommend purchasing/leasing from Park Ave Acura if you're on the market for an Acura.
Dickson28
Oct 10, 2014
It was a very nice experience buying a car for the first time, Alfredo has some excelent customer service and took care of us the best way possible! It was great doing business with you, thank you so much.
Ucrowje
Oct 10, 2014
I typically dread the car purchase/lease experience but Curt Lewis made my Acura RDX lease a surprisingly pleasant process. Unlike previous transactions at other dealerships, Curt was not pushy and worked with me on the deal, demonstrating flexibility to accommodate our needs. I would highly recommend this dealership and Curt specifically.
LDomenech
Oct 9, 2014
I have had the pleasure of having Poppy Carver helping me with unexpected problems. Had tire noise.Poppy found out that all 4 tires needed to be replaced. The following week I forgort to close my car door, Called Poppy and she arranged to have my car started. Drove one mile. Car would not start. Found my way back to the dealership and Poppy replaced my old battery because it would not recharge. I am grateful to have a hands on consultant who is there to help me.
Merifield
Oct 9, 2014
I purchased a certified pre-owned 2011 MDX Advanced Pkg from Park Ave Acura and I have to say, this was the best car buying experience I have ever had. If you are in the market for a new or pre-owned Acura, see Curt Lewis. He was super accommodating, a good listener, respectful of my time, and treated me like an informed, intelligent customer. We began the process on the phone and I was driving my MDX out of there within 4 days. No problems, no issues. The car was in pristine condition, the leather seats were immaculate, inside and out the car looked brand new. I've been driving it for about 5 months now and couldn't be happier.
mansoursmaini
Oct 7, 2014
Is very important to buy what you like !! And u stay happy with it. If you come here , you won't be happy just the day you buy a car, but you will be happy for many years to come,Ask for Alfredo , he very helpful and very friendly
yabutjohanna
Oct 7, 2014
Although we ran into a few bumps on the road in regards of purchasing my RDX, Mano handled the situation professionally. He kept me up to date with the current situation. Overall, I was pleased and it was worth the wait. I'm content I chose Park Ave Acura, I will definitely recommend this dealership to friends and family, especially Mano. Keep up the good work!
Elbo
Oct 2, 2014
Easy purchase. Some resistance with my trade-in, but we worked well to come up with a deal that worked for me. Maurizio is a gentleman.
laurabak
Sep 28, 2014
I was very pleased with the response and handling of my purchase of the Acura ILX from the inquiry to the drive away. Mano listened to my request and was able to match a deal that my son had secured in MA so that I could drive away in my own ILX. He was very helpful, courteous and thorough. Thank you
robinmertz
Sep 28, 2014
Recently turned in a leased TSX at Park Ave. Got a great deal on a new TLX but what really shocked us was how great the experience was. Mano was friendly and very knowledgeable about the products. Walked into the dealership at about 11:30 a.m., turned in our TSX, leased a new TLX, and drove away with it at 3:30 p.m.
raghu44
Sep 26, 2014
Jorge Agraz is an excellent salesman and primarily the reason we bought the car. I think he should be commended for the manner in which he handles his clients.
MnJSeed
Sep 25, 2014
We drove from Virginia to purchase our vehicle and absolutely love it. The paperwork was ready to be signed upon our arrival after the test drive so we were able to drive back home that night. We will definitely buy from Park Ave in the future and have been telling our friends and family about them. Alfredo was very informative and friendly to talk with from start to finish. He sent videos and stayed in touch during the buying process and even checked up on everything afterwards. He is a great asset to the sales team!
kalcantara22
Sep 24, 2014
Just leased my 3rd Acura. I continue to go back to Park Ave Acura because of their fantastic customer service. My sales person Maurizio Ranieri has been the best salesperson I have every dealt with. Which is why I would recommend any friends and family to purchase their vehicles from him.
JerseyGuy100
Sep 24, 2014
Our experience at Park Ave Acura was very satisfactory and Alfredo just made it excellent. He even drove to jersey city to pick us up, many thanks...Since beginning, Alfredo explained every detail and answered all our questions. On the day of purchase, he kept everything pre-arranged so we had to do almost nothing.Special thanks to Jorge, who took his time to explain all finance options and in fact suggested not to take few items based on our driving pattern.In all a great experience, will definitely go back...
fred.nichols.522
Sep 23, 2014
Curt is the man.Emailed the dealer late one Fri night.Got a call from Curt Sat AM, he answered all my questions (which were VERY specific b/c this is my 3rd CPO Acura RL purchase) with thorough detail beyond my expectations.When he didn't know an answer, he got back to me very quickly with the answer from his Svc dept.Next day was Sunday, they were closed.On Monday I drove out to the dealer, met Chris, we took a ride, car was great, he helped me with a trade in, and the finance guy Jim was very efficient and got me a rate better than my own bank....Chris was so professional and fun that any anxiousness one may feel going to a dealer will be gone once you chat with him for a few mins.He got me home in time for the MNF Jets game too.
linzmoore1
Sep 23, 2014
I recently leased my 4th Acura, and Curt, at Park Ave, was by far the BEST salesman I've ever worked with. I had been with my prior dealership for 6 years, but Curt's patience, thoroughness, and fair pricing won me over. He answered all of my (crazy) questions, and I never once felt pressured. I'd recommend Curt to any and all.
raj_awasthi
Sep 19, 2014
Bought 2015 Acura RDX from Park Ave Acura. It was a great buying experience, great support from Curt Lewis during buying process made it easy and enjoyable.
bingxin.xu.9
Sep 19, 2014
pretty satisfied experience with Park Ave dealership and Curt, he's very responsive, helpful and willing to accommodate our needs. We got the price/car that were looking for.
Jude Chan
Sep 18, 2014
I just got back from picking up a new vehicle from Park Ave Acura. I dealt with Curt Lewis, and he made the whole car buying experience hassle free and quite enjoyable. He was able to get me a color combination that no local dealer would have until mid October at a good price. Thanks again, Curt.
fernandoafaria
Sep 15, 2014
Emailed Alfredo about a preowned TSX. He got back to me quickly. Went in and spent some time with him to let him know what I was looking for. He was honest and respectful and easy to work with. Worked out a deal for a very fair price, no hassle or tricks. Jorge H. in finance was great, went over all the details and numbers to make sure I was getting the deal I was promised. Overall the best dealer experience i've had.
Michaelh481
Sep 13, 2014
Purchasing my preowned acura tsx was a great experience at park ave acura. I felt comfortable dealing with Alfredo from the beginning he was very upfront and respectful of my time. As other reviewers have mentioned he is eager to go above and beyond to make the car buying process a positive one.
rjaworski
Sep 9, 2014
Maurizio, my salesman, was honest, truthful, and knowledgeable. I couldn't ask for a better salesperson and dealership to deal with. I would definitely go back.
davecerutti
Sep 8, 2014
After visiting several dealers in NY and NJ and coming away feeling dejected, we found the vehicle online. We called the dealer and asked all of our questions. The salesman listened to us, which was a breath of fresh air. He took all of our questions, addressed them one by one, test drove the car himself, for us, and made sure it was exactly what we were looking for BEFORE making us drive an hour and a half to see the car. When we arrived at the dealer, the car was EXACTLY as described, the price was EXACTLY what they said it was, and there were ZERO surprise, add-on charges. No BS. Friendly dealings, no pressure, facts, and they accepted my offer for the car, and we bought it. We are extremely happy with the WHOLE experience at Park Ave. It made all the other dealers we visited feel like gritty pawn shops.
abem47
Sep 7, 2014
Curtis Lewis provided an outstanding service in trading in an old car and purchase of new Acura RDX that was delivered in excellent condition. He also contacted my insurer and updated the policy.
kkyang130
Sep 7, 2014
They took the time to listen and seek a solution for the problems I was having. Mike really showed his professionalism, experience, and knowledge when he personally diagnosed what was troubling my Acura TL. Tom followed through with the rest making sure everything noted was taken care of when the car was ready. Their actions simply spoke volumes about their commitment and work ethic to servicing Acura's customers. Simply a pleasure to work with. Would definitely and heavily recommend.
Fireking323
Sep 6, 2014
We had a great experience thanks to Ivan Delafuente, he gave us a fantastic opportunity on our new MDX. Thank you Ivan we will definitely come back and get another car from you
Gallagher_ellen
Sep 6, 2014
We had searched for quite awhile looking for a Volvo XC90 and found a great one at Park Ave Acura. We live out of town so we contacted the dealership all through email and had made plans to come test drive the vehicle. We were there about 2 hours and drive away with our Volvo after trading in our current vehicle. They took care of everything and really cared about us! We also had our 1.5 year old son with us who was very busy, and they offered coloring books, snacks, the play room, and even let him go up on the top floor and run around. Everything they did for us was very appreciated and I would highly recommend them!
courtney45
Sep 5, 2014
Talked to a number of dealers in northern NJ. Alfredo Sierra stood out in suggesting that he could take care of a couple of things that other dealers did not offer to help with. A few days ago, I picked up the car, and he was very helpful in every respect. There were no surprise add-on charges that someone "forgot" to mention or any other hassles, as had been the case with the last Acura I bought from a different dealership. Alfredo is a friendly and helpful guy, and very anxious to go the the extra mile. By the way this is my fifth Acura, and obviously I have been very happy with my ownership experiences. My new TLX is terrific. A great blend of sportiness and luxury.
Eddie1990
Sep 5, 2014
Alfredo Sierra was great..hassle free experience.Drive the mdx and loved the SUV ,Alfredo Sierra was great answered every question I asked , helped me choose the right mdx for me,gave me a great deal on the mdx ,made my buying experience with park ave acura wonderful ..thank you Alfredo you made this purchase as smooth as possibly.
naidirolf
Sep 4, 2014
I hate car dealers and their tricks. As an immigrant - I can't understand why Americans put up with this industry practices for decades. I wish Attorney General and other agencies responsible could reform our car sales industry and keep it more regulated somehow, as they did with mortgage brokers in the past.I bought my new Acura at Park Ave Acura dealership in August 2014. Dealt with sales rep Curtis Lewis. He was very professional, answered all questions and quickly supplied me in writing with the "lowest price" and most importantly, this "lowest price" breakdown.Then I visited two other Acura dealerships in this county and asked them to sell the same car at Curt's "lowest price" minus $500. Those dealers refuse the price and came up with a hundred reasons why it is impossible to get that particular Acura for such a small price. I emailed Curt asking if "lowest price" minus $500 is a deal if I buy the car today. He agreed. I came in back to Park Ave Acura and the rest of the process was easy and fast. I was pleasantly surprised by lack of haggling, pressure and traditional "back and forth" with "back room managers" and sales staff at this dealership. My first preference was buying a Mazda. I visited 3 neighborhood Mazda dealerships in August 2014, but was unable to buy because of enormous amount of pressure applied by Mazda sales people. Mazda dealer in Wayne, NJ was the worst. They have beautiful website where they advertise certain discounts off MSRP. After I came in and asked for a car with discount advertised - sales people came up with a million excuses why the price on the website was a mistake and demanded extra $1500 on top of the advertised price. Unbelievable? Probably not. It is a usual experience at any American dealership. Anyway, if you are a kind of person who enjoys haggling with a car dealer and knows how to squeeze a dealer dry - this Park Ave Acura is probably not for you, you may not get the experience you expect. Or maybe it was just this particular sales rep Curt Lewis who made my buying experience pleasant. Maybe there are other sales people there who work differently, I don't know.But if you are like me and hate the bargaining and haggling and prefer emailing and clear answers - be sure to try Park Ave Acura and Curt Lewis when you need a new vehicle.
DJ V
Sep 3, 2014
I test drove the Acura MDX at another dealership in N.J. Loved the car but the deal they offered me was just not competitive. I contacted a dealer in Manchester, CT. The internet sales rep took a week to respond to me and then went completely radio silent. (I guess they don't deal with busy people there.) I contacted Alfredo via Park Ave's website. He responded to me even though he was not working that day! He answered all my questions and gave me a straight-up detailed quote (truly competitive) by E-Mail. I visited Park Ave Acura and they gave me a fair credit for my trade-in (again, truly competitive). Alfredo worked with my insurance agent in Massachusetts where the car was going to be registered and ensured that she had all the paperwork necessary to close the deal.Alfredo Sierra walks the talk and follows through on his promises. His enthusiasm for his product and ability to exceed expectations at every turn gets him six stars and this is coming from someone who hates shopping for a car.Thanks Alfredo - you made this purchase as smooth as it could possibly be!
VickyS18
Aug 30, 2014
The service was excellent. I am so happy with my new MDX! I would definitely recommend this dealership as well as Mano Gobencion. I got a great deal and he was very friendly
kamal bahri
Aug 29, 2014
We were in search of a new family car for us. We are very pleased with the way our sales person handle the multiple visits of inquiry, enlightening, decision making that it took us to come to a final selection. Ivan was very helpful and patient, courteous and attentive.After visiting other dealerships, It paid for us to come back to pre-owned Acura of Rochelle Park.The Bahris
Bigmil
Aug 23, 2014
Mauricio realized I was a customer that knew what I wanted and was able to work it out. I left happy and that's all that mattered. Quickest deal I ever had. Even the finance manage was easy and not pushy. I left something in my trade-in and I hope they are able to get it back for me. I will keep you posted on that
engster
Aug 18, 2014
Just took a chance and asked for a e-price via email. Got an immediate respond from Curt Lewis and with a great price. He was very courteous and understanding on my needs Never pressure me to buy anything else and answer all my questions. Even on his day off !! Dealership is highly recommended and so is Curtis.
2014RLX
Aug 14, 2014
Sales process was quick and painless ,great experience altogether. Special thanks to Jorge Araz. I would recommend Park Ave Acura to my friends and relatives.
jetputt
Aug 13, 2014
First time Acura buyers and our experience was exceptional. Alfredo Sierra was there every step of the way and we had a great experience and would do it again. Best auto purchase experience ever. Thank you Alfredo.
2981
Aug 8, 2014
ALFREDO SIERRA IS A YOUNG HARD WORKING INDIVIDUAL WHO CATERS TO YOUR EVERY NEEDS.HE IS FRIENDLY,CONCIENTIOUS AND VERY KNOWLEGEBLE.I WILL RECOMMEND HIM TO PROSPECTIVE BUYERS.
ybtang
Aug 3, 2014
I determined to purchase my MDX from Park Avenue Acura because of their high ratings on dealerater.com. They did not disappoint me! Curt Lewis called me early next morning after I made inquiry on their website the night before and offered me a very competitive price. That was the price the dealership honored when I came to purchase the car - there was not even a hint of effort trying to increase the price. When I came from NY by taking NJ bus and got lost on the street, Curt picked me up. On arrival, Curt pointed to the shinning MDX proudly parked right in front of the dealership and told me that would be my car and had all been cleaned and ready for me - that was the music to my ears. Curt and his manager James were very friendly and respectful. Most of all, I can feel that they are honest, trustworthy and dependable people. I completed my purchase and drive away the new MDX within half an hour. It was really easy and great experience. Although I had to come to NJ to make the purchase and spend time to register the car in NY, it is all worth it. I would not hesitate to recommend Curt and James to my friends and relatives if they are to purchase an Acura.
steve2677
Aug 1, 2014
A smooth transaction. Alfredo was very helpful and attentive to my shopping needs. I would definitely do business with him and Park Ave Acura again. Thanks!
symerix
Aug 1, 2014
If you need to buy a new car or a used car you have to check out Alfredo Sierra at Park Avenue Acura. He's incredible. I have never met a salesperson as friendly, energetic, hard-working and accommodating. Buying a car has never been so easy. Thanks Alfredo. Hope you're still around for my next automobile purchase.
Manuel Arias
Jul 30, 2014
From the moment I called to schedule a test drive to the time I closed the price deal with the manager, I felt at ease and not pressured at all. It was a very straight forward and easy buying experience. Highly impressed with the professionalism and courteous service provided by the sales person and the manager of the dealership. If you are interested in a new Acura, this is the dealership for you.
MarcN
Jul 30, 2014
I found my experience to be haggle free. My sales representative Tony C. was very pleasant and explained all the details of the sale and warranty. I found him to be honest and accommodating. He returned calls promptly and answered all my questions and concerns. Tony made me feel confident that I was getting the best deal possible. James Lundy in Finance got me through the process efficiently and in a timely manner. He also answered all my questions.I would recommend Tony, James and Park Ave. if you are looking for a new or used Acura.
fellowgal
Jul 30, 2014
Alfredo went above and beyond to make sure I was comfortable leasing my 2015 ILX tech package car. He made sure I new all the options available. He texted me to make sure when the car was in. Initially I was not happy that I had to get a new car because of the given circumstances because I had a bad accident, however, with Alfredo's excellent customer care he made me feel comfortable that the Acura was the right choice for me. Even after I got my car, I know that I can still call him if I have any questions- I have never seen such great customer care before.
Hafeez Todarmal
Jul 28, 2014
I can say I went to a lot of Acura dealers around the tri state area but this is the only one that was able to help me and I can give the props to Alfredo Sierra and his finance manager
takya gengi
Jul 22, 2014
I have purchased two vehicles from this dealer so far. Acura TL 09 and Acura MDX 2011. My experience for both purchase has been fantastic. They gave me an excellent deal for both TL and MDX without beating around the bush. I never got the agressive and pushy vibe everytime i go there. The salesman are all very polite, friendly and helpful. Alfredo Sierra was awesome. He did his best to get the car off his lot for the best deal. These guys are always pleasant, straight forward and extremely respectful. Many dealers usually neglect you once you purchase a car from them, but Park ave has been following up and everytime i go up there to get my car serviced... their customer service is always top level. I have visited several other dealers and by far i have to say that park ave is the best. They provide you with a loaner car right away and there is no waiting list like other places (Paragon Acura) does. I highly recommend this dealer to anybody who wants to join the Acura family.
Blevin
Jul 21, 2014
Years of great service, another new car just purchased. Purchase of the original RL in 2002 was a good experience. Service for over 10 years. Now the RL lives on in Maine with the in-laws. Then an RDX a few years ago. Now a new RDX. Easy, good price.
matt0715
Jul 15, 2014
Purchased a 2014 Acura TSX from Maurizio Ranieri.. The transaction was strait forward. No dealer games. Service was warm, friendly and thorough. That is why I have been a long time customer both for sales and service.
markgpac
Jul 12, 2014
My car on kbb trade in value was worth between $9,500-$11,200 which $11,200 bieng excellent condition and I know my is in excellent condition so im at atleas $10,500 just to be fair ...the guy who apraised gave me a price of $6000 what a slap on the face .im never going to buy or refer anyone from buying an acura from this place park ave rt 17 nj...
Felix Benitez
Jul 12, 2014
Saabs are unique automobiles and the outstanding service and knowledge of the sales and service departments completes that experience. We own a 2006 9-3 aero and recently found and purchase a second Saab from Park Avenue. The sales person Rick Whele, was instrumental in making the purchase a reality. Our experience with the service department is also fiest rate. I have recommended other people to this dealership with the same results
DylanFernandes
Jul 10, 2014
Purchased a 2014 Acura MDX upon visiting three other dealerships . The key to buying from Park Ave was Curt as he stood out from the other salespeople. His personality does not fit the stereotypical view of a car salesman most have grown to loath. Curt provided excellent service without the salesman/pushy approach. He never once pressured me to buy and was extremely patient in answering all my questions. Not to mention the competitive price he offered. Highly Recommend Curt.
chemistry4life
Jun 30, 2014
I recently bought a 2014 Acura MDX from Alfredo Sierra and the service he provided during the whole process was fantastic. I first contacted Park Ave Acura on its website using the "chat live" function because a family member recommended looking at the MDX to compare with another brand of midsize SUV my wife and I were looking at. Alfredo was the person on the other end of the "chat live" function. I asked him a few questions about financing options and he was helpful in letting me know what deals were available. I made an appointment to test drive the MDX with my wife the next evening after work. It's interesting to note that there was no reason for Alfredo to believe that I would be coming in to test drive the car since I was just another anonymous person on the Internet, but Alfredo was very accommodating, and had an MDX ready for the test drive when we got there 30 minutes before closing. Alfredo is very friendly, attentive to the customers' needs, and very proactive. When talking about cost, all the numbers were displayed on the computer for us to see, and Alfredo was very helpful in showing us various financing scenarios. We've been to one dealership where the salesperson would go somewhere in the back to get the numbers and return with what the monthly payments would be without any indication of what the % APR was, as if it was a secret, so our experience at Park Ave Acura was a breath of fresh air. We didn't feel pressured to buy, even when the dealership was closed by the time we sat down to look at the different financing scenarios. Once we decided to buy the car, Alfredo was very helpful in getting the vehicle with the exterior and interior color that we wanted and also contacting our insurance company. Overall, it was a pleasant experience and we didn't feel that we were being pressured or that we were being steered towards something we didn't want. If you see Alfredo about your transportation needs, you'll notice that he has an office upstairs next to what looks like the break room as opposed to the fancy offices downstairs with the glass walls. I think he should have one of the offices downstairs for the quality work that he does. If you are shopping for a new or almost new car, ask for Alfredo Sierra.
korngeo
Jun 28, 2014
This is my second purchase with Curt from Park Ave Acura. Curt Lewis keeps his word when he gives you a price. No bait and switch ! Highly Recommend Curt for any model.
pascali29
Jun 28, 2014
I have leased so many times - stopped counting - from Nissan, Toyota, and Lexus and this my first Acura lease was by far the fastest, easiest, and most pleasant leasing experience that I had to date. For this lease I did an extensive research: spoke with car broker and met / talked with many other Acura dealers: 3 in NJ (including one that Costco promotes) and 1 in NY. I picked this dealer because they had exact car I wanted in stock. I got a great price for it that I knew was right for this car and negotiating for it took just 2 phone calls. Really! I called them first and asked for a lease quote with certain terms on a specific car they had in stock. My salesman Jorge Agraz called me back with their quote, which was about $40 more than I knew was the right price for this lease. I told them my $40 less price offer and they accepted it right there - NO GOING TO ASK MANAGER BS, NO WAITING, THAT WAS THE END OF THE NEGOTIATION. At that point I still could not believe it was this simple and waited for gimmicks and things to come up ones I get to the dealer to sign papers. Nothing! When I stopped by the dealer that very same day, just as promised I got my price, they approved my financial application and I signed a draft for the lease. Everything took 30 minutes AT MOST. I was picking up the car next day in the morning. I stopped by at 11 am and was out of the dealership at 12 after signing my final lease paperwork and getting tutorial of the car. I could not believe till the very end on how little time I spent in the dealership on negotiation and leasing this great car for a great price. From my previous leasing experience, it took hours!!! and I had to dedicate at least half a day on going to dealership to set up a new lease. This was just such a surprisingly easy and wonderful experience and I just can't recommend enough this wonderful Acura dealer!!! I LOVE my new 2014 ILX Hybrid. Thank You!
Kayelena
Jun 23, 2014
I bought an Acura 2014 ilx & Alfred was very helpful. I recommend Alfred to anyone seeking to buy a vehicle. I love my new car it is small and beautiful. I give Alfred 5 STARS!
JayWu
Jun 22, 2014
I bought 2014 MDX from Alfredo, the sale process is very smooth and his service is very professional and pleasant to work with. I recommend him to anyone shopping for Acura.
linsumin
Jun 21, 2014
I bought 2015 Acura MDX. I like ti so much. I have to thank you to Alfredo Sierra. He provided me the best service I have ever seen in other dealer. and He is nice and patient. thank you!
lukef23
Jun 19, 2014
After trying to purchase an acura for a few months and dealing with many indifferent salespeople who were trying to stear me to their inventory rather than the car I wanted ,it was refreshing to deal with Alfredo. He gave me his price ,his assurance that this would be the price when I arrived at dealer ,we were able to do most of the work over the phone and he even drove car to my location.He was professional, trustworthy, friendly and I could tell that he works hard at his profession, not nailed to his desk complete with videos ,self made instructional videos. Honestly, this was the fastest,easiest deal I have ever made, and by far the best salesperson I have ever dealt with.
AdamPorcelli
Jun 15, 2014
Paul did a great job. I was comfortable right away. Clearly, one of the best experiences I have ever had with car-buying. Simple, quick, and clear process, while also still feeling I was dealing with someone knowledgeable, who made it personal. Never felt pressure or uneasy about anything. Jorge was also a nice guy, who was knowledgeable and made the final "signing" processes easy. The best person I have ever dealt with in that role because he was not too much of a salesman pushing add-ons, but genuinely honest and helpful.
enzo2480
Jun 14, 2014
I brought a 2011 Acura MDX from salesman Alfredo Sierra back in December 23, 2013 for my wife for a Christmas present. I set an appointment with Mr. Sierra over the phone after looking at the SUV on the internet. I came in the next the day test drove it and fell in love with it on site. Mr. Sierra example everything that I needed to know about the truck. He was very helpful, kind, courtesy, and gentleman with my purchase. I would recommend everyone to this dealership because these are the type of people you would like to deal with when purchasing a vehicle.Thanks,Mr. Enzo Williams of Pomona, NY.
henry917
Jun 10, 2014
Park Ave Acura has the most competitive quote for the 2014 RDX among the local dealers. The sales person Curtis Lewis is very helpful in providing different lease options and answering questions I have. Will recommend this dealership.
DSchi
Jun 7, 2014
I have only positive things to say about Park Avenue Acura in the 20+ years me and my family have been servicing our acura cars with them. I know they do quality work and everyone that works there is very nice. They have a "customer is always right" attitude and I really appreciate that. I especially want to recommend Brian McGowan in the service department who always goes out of his way to help and is very honest and trustworthy. A++
AlbanyNY12205
Jun 3, 2014
Alfredo was very helpful without pressuring. He listens to want the customer wants and tries to deliver exactly what the customer wanted. Alfredo is very organized, he has the car you are interested in fueled and ready to go for a test drive when you arrive. He allows you to take as much time as you want to look over the vehicle and drive it will as long as you want to determine if you want to buy it. Alfredo is there for your every need without making you feel pressured. Alfredo follows up with you and communicates in a customer chosen manor. Alfredo helps the customer to get the best deal possible and works to meet all customer financial needs. All in all Alfredo makes your buying experience a pleasure.
Cjecki
Jun 3, 2014
I was very happy with my service at park ave Acura, especially with Curt Lewis. He is a great person to work with and helped me thoroughly with a few issues I was having with my lease. I had been car shopping for about two months before I walked into Park ave, and as soon as I walked in I knew it was the place for me. I honestly couldn't be happier with my new RDX and the quality service I received there! Carole J
leston22
Jun 3, 2014
I was in the market for a bmw 335xi for a few months, until I ran across an ad online for one at Park Ave Acura. Since the minute I displayed interest in the vehicle, Alfredo was responsive, courteous, and very friendly. Having dealt with overbearing salesmen and at times rude, Alfredo made the car buying experience a breeze and I ended up getting the car I wanted. Alfredo continues to be involved in the process, even after the purchase, checking in to see if everything is going well and how I like the car. Park Ave Acura has a great team and I would definitely recommend this dealership to anyone in the market for a used or new car.
mark.kravetz
Jun 2, 2014
This is the second Certified Pre-Owned MDX that I've purchased from Curt Lewis at Park Ave. Acura in the past few years. When I purchased the first MDX, I visited all the local Acura dealerships in the area. The purchasing experience at the other Acura dealerships and Park Ave. is a night and day difference and this second time was no exception. Curt was a pleasure to deal with, quick to follow up and made the entire process painless. I would not hesitate to recommend Curt at Park Ave. Acura to my friends and will definitely go back when I'm ready to purchase my next vehicle
mrtip
Jun 2, 2014
This was the easiest new car purchase I have made. I dealt through the internet with Curtis Lewis and agreed upon a price with minimal time and effort. Dealing with Curtis in person was a pleasant experience. His congenial personality and readiness to answer any questions along with the "painless" paperwork were appreciated. The entire car buying process was an A1 experience.
Silvana72
Jun 2, 2014
This is the second Acura I have purchased from your dealership. Curt was very knowledgeable in explaining the auto features and concluded the deal quickly and efficiently.
Jeannerd
Jun 2, 2014
Just bought an Acura RDX love the car great experience staff friendly and genuine emailed to set up test drive and received a call within 10 minutes I knew I wanted the car after I drove it! Curt made it happen.
1024xi
Jun 1, 2014
recently leased 2014 MDX from Alfredo. I initially contacted Park Ave Acura simply for a price quote so that I had some idea of what the new leasing options were as my current lease was about to expire. I'm not from the area so I wasn't sure at the initial stages that I would go through Park Ave. I contacted the dealership, Alfredo was immediate to respond (off hours, the dealership had already closed). He was so attentive, knowledgeable and easy to work with, that by the next business day I closed the deal and am enjoying my new MDX. He is as pleasant and accommodating as one could hope for. If it wasn't for his pleasant nature, and the fact that he was so on top of things, I probably would have gone back to my nearest dealership. He is truly a very nice salesperson in the car dealership world! P.S. Curtis was also very, very helpful and made it all happen smoothly!
sdixon1024
Jun 1, 2014
I recently financed a RDX and the assistance I received from Alfredo was exceptional. He is friendly, professional, and very knowledgeable about the vehicle. In comparison to the Lexus and Hause dealership I visited, I received the best service from Alfredo which is why I went with the Acura. Alfredo did not try to swindle me into putting down a large deposit. He is very customer focused and that is what will lead him and Park Ave Acura to great success!
idosono
May 21, 2014
I recently leased a 2014 Acura MDX and Alfredo was the salesperson, He was such a great guy to work with, It was like his nature to please and make people happy. He dropped off my MDX at my house on a Saturday morning. Even though the transaction was completed and I had more questions every week after, he always answered my calls/texts. One time I thought I had a problem with loud noise inside, he offered to pick up my car from work and bring it to the service department so that I didn't have to miss work! I would definitely work with him again and recommend him to everyone.
palaRDX2015
May 15, 2014
Id like to share some of the pleasant experience that I had going through the whole process of getting a new car with Park Ave. Acura, NJ. I woke up one morning and decided that it was the time to look for a new car. My BMW 335xi 2008 had done its job keeping me and my family safe for over 6 years. I shopped around for a few weeks looking into many cars SUV especially. I landed at Acura USA website and really interested in RDX AWD with Technology package. I then located the nearest dealership and found Park Ave Acura. I went on Park Ave Acura website and got the estimate trading value from black book. A few days after that I was contacted by Alfredo Sierra from Park Ave Acura. After a few e-mail and phone calls, my wife and I went in for the test drive and we felt in love with the RDX. Alfredo took time to answer all the questions we had on that day and even after. It took us less than a week before we decided to move forward with the purchase of our new RDX 2015. Alfredo also helped me negotiating the trade in value for my BMW. Park Ave. Acura matched what BMW had offered me which I was very happy with. Even though it was hard to leave BMW after being their royal customer for over 14 years but My wife and I believed that RDX was the right choose for our family. Since I got the RDX, Im enjoying driving it everyday.
mkalish
May 13, 2014
I recently leased an Acura MDX. Dan Schapiro was very helpful in the process. The process was straightforward and easy and Dan went out of his way to accommodate my hectic schedule (including arranging for the purchase of our old MDX on his day off). I look forward to working with Dan again in the future.
Goxandro
May 9, 2014
My experience with Alfredo and Acura was simply amazing. Alfredo is knowledgeabe, happy and every other positive trait you can imagine.I hope he never leaves Acura as I would have to follow him. From the minute we met, I knew that I was going to purchase my lease through him no matter what it took. when I decided to go car shopping and he was leaving to go home and he said don't leave. I will be more than happy to assist you. . He is the absolute best in my opinion.
jamie645
May 6, 2014
Firstly, I seldom take the time to fill out questionnaires much less write reviews but my I was very impressed with my salesperson, Mano. He was knowledgeable and professional. I have had a lot of poor car buying experiences so I am always ready for the typical issues; the bait and switch, dealer add-on costs, inflated finance rates etc. I had none of this with Mano and Park Ave Acura. The entire purchase, from seeing the car to driving it off the dealer lot was not only painless, it was actually enjoyable.I highly recommend Park Ave Acura and Mano Gobencion. I was also very impressed with my experience with James Lundy and the way he handled the entire financial transaction. Several other competing dealerships in the area would be well served to take a lesson from this dealership and act as professionally as James and Mano.
mcleary4
May 2, 2014
I saw an Acura TL advertised and sent an email to inquire about the car. I received a personalized response within the hour from Curt Lewis. We emailed back and forth negotiating the price and ironing out some details. When I went into the dealership to look at the car it was out front and ready to go. Curt was professional, kind, and extremely knowledgeable through the whole process. We talked numbers and finance rates. He promised to find me a good rate and sure enough within 24 hours he had found me something even better that I could find at a bank. I put down a deposit and came back three days later to pick up the car. When I arrived to pick up the car it was cleaned and in perfect condition. I once again sat down with Curt and he helped me finalize the registration, the plates, and the insurance. After that I was able to meet with James Lundy in the finance department. He walked me through everything and was also very knowledgeable through the finance part of things. Overall my car buying experience could not have been better. The price was as negotiated and I worked with the consummate professionals. I would recommend this dealership to friends and family alike.
jruch13
Apr 27, 2014
Victor was our Salesman and he was very patient and thorough through the whole buying experience. He was never pushy and was great to work with. We test drove the RDX and he never pushed us to buy that day. We stayed in touch with him and a few weeks later decided to purchase! This was my first time buying, I have always leased, and the whole process was very smooth. The finance guy was great too! I would highly recommend this dealership and ask for Victor! Great guy! Love my new RDX!!
Howers
Apr 20, 2014
I have been shopping for cars for months and finally stop in at Park Ave Acura this Saturday. Mano Gobencion introduce himself professionally. I told him I was looking at a Preowned TL Base and ended up purchasing a TL Technology. Mano is an excellent sales person. He listened to what I needed and led me to the right car. I was so excited that I took the TL home on the same day. I would recommend Mano to all my family and friends and anyone I know who is interested in buying a car.
michaele1971
Apr 18, 2014
just leased 2014 mdx. 4 emails and a testdrive, and we had a deal that i consider very favorable. took care of trade in, insurance calls, and all else in extremely efficient manner. spent a lot of time with me setting up my phone and entertainment system when i picked up the car. just a good experience from first contact to driving off the lot. enthusiastic, but not pushy at all. pleasure to deal with. highly recommend.
narayans40
Apr 18, 2014
From day 1 of my visit to this dealership, one thing was sure was I won't get cheated. Maurizio never showed as if he was forcing me to buy and he was prompt in providing information. I took few days to decide mainly because I was comparing MDX with Toyota Highlander but once I was decided, Maurizio helped me with every detail of the purchase on the phone. He also gave me a good price. No wonder why this dealership has close to 5 star rating with 760 reviews. It's not easy to maintain such high rating as number of reviews grow but I am sure this place won't be let down as they have the best employees like Maurizio. I also worked with George on financing and he was also very helpful.
jleanti
Apr 17, 2014
My experience at Park Avenue Acura was very pleasant. Dan Shapiro was friendly and helpful in assisting me with my new vehicle. It was truly a pleasure working with him. I will definitely recommend friends to visit this dealership. I look forward to returning to Park Avenue Acura for future purchases.
jwadenius
Apr 17, 2014
We had a great experience with Paul at Park Ave Acura. He was friendly, and a great listener--really cared about our needs. He worked hard to meet our demands and we couldn't be happier with our MDX! Thanks, Paul!
Kvanderhave
Apr 17, 2014
From start to finish Curt Lewis and his colleagues were consummate professionals. All of our questions and concerns were addressed and considered and we drove away with a new MDX that day. I would not go to another Acura dealership other than park avenue Acura and highly highly recommend Curt to everyone -- you will not be disappointed !!
ljennye
Apr 17, 2014
I went to this dealer to take a look at different cars, it was a bit late (around 7pm) but the sales person (Kay Yoon) was really kind to explain everything. He provided detailed information on things that I had requested (price, stock, etc.). I had set up the time to go pick up the vehicle and everything went smoothly. Although it was busy at the dealer on the day that I picked up the vehicle, Kay and Eric were kind to explain the situation so that I would know what is going on. It did take longer than expected but they were really nice and provided necessary information along the way so that I would not get frustrated. It was a great experience overall.
JohnEKins
Apr 15, 2014
Just bought a new MDX at Park Ave (my fourth Acura and third dealer). Alfredo was responsive, smart, and friendly; a pleasure to work with.
ramiek01
Apr 14, 2014
Victor Kaczynski was an excellent salesperson. He made us feel comfotable since day one, would definitely recommend this dealer others. Thanks again for a wonderful car!!!
NOSYDI
Apr 12, 2014
Maurizio is professional and knowledgeable, and made the experience hassle-free. The is the second time we have purchased an Acura through him, and we look forward to returning for our third. After our purchases, he followed up with us regularly to ensure we were happy with the car and answered any questions we had about maintenance. He is a gem!
hcsky3
Apr 7, 2014
Recently i purchased a New ACURA TL at Park Ave. Mr. Yoon (dealer at Park ave) helped me alot for purchasing new vehicle w/ great services and great price.I'm very satisfied and happy!Thanks.
Stephcal1229
Apr 5, 2014
This is only my second lifetime car purchase and maurizio made the process smooth and did not put pressure on me. I feel the price I paid was fair and I will definitely see Maurizio for my next acura purchase.
patricia327
Apr 4, 2014
My experience with Alfredo and Acura was simply amazing. This man is so knowledgeabe, honest, caring, happy and every other positive trait you can imagine.I own a business and wish he was on my salesforce.I hope he never leaves Acura as I would have to follow him.From the minute we met, I knew that I was going to purchase my lease through hime no matter what it took.The dealership was closed one night when I decided to go car shopping and he was leaving to go home and hesaid don't leave. I will be more than happy to assist you. He gave me literature and I told him to go home and that I wouldbe back. He is the absolute best in my opinion.
JohnPisn
Apr 2, 2014
Alfredo worked with me to get the lowest price possible for my Acura MDX. I comparison shopped vs other Acura dealers in the area and he gave me the best price on my lease. In terms of customer service, he dropped off my new car and picked up my old lease at my house. He couldn't make the process any easier.
Emercado14
Mar 31, 2014
Great service friendly and straight to the point it's my 2nd Acura purchased from Victor he's a great asset to the company. hassle free experience
meenababu
Mar 27, 2014
We had decided to go for 2014 Acura RDX and was shopping around for a good deal. Since we noticed good review for Park Ave Acura, we just picked up the phone and asked for the best deal they could offer. We were put through to Dan and he gave a really good deal. Based on our research it was not to be passed off. We then visited the show room and signed an agreement in an hour. Dan was very friendly and made sure our needs were met at the best possible price. We are not very good at haggling and were thankful to have found a dealership that didn't rip us off. When we went to pick up the vehicle the following week, the financial transaction was very smooth and got good discount on prepaid maintenance. The handover was very smooth and Dan made sure that we understood the basic features and where to look if we had any questions. It was a hassle free purchase and kudos to the team at Park Ave Acura!
yemchin
Mar 26, 2014
I was referred by a friend who had a good buying experience at this dealership and I went on their recommendation. Our experience was very good as well.
fparker49
Mar 22, 2014
We purchased a vehicle from Park Ave in 2007 and were so pleased that we wanted to return. Not only does the Acura brand speak for itself, but the employees here are passionate about the vehicles they sell. All of our questions were answered honestly, even if it didn't give "Acura" as the best answer. For this reason, and many others, we trust the sales team at Park Ave Acura. They are not pushy and give you time to browse the vehicles without looking over your shoulder. We had minimal wait time and when we returned to purchase, were welcomed by our first names. Park Ave Acura makes you feel like you are buying a car from friends and not salespeople. Perhaps this is why they are so consistently busy. The quality of pre-owned certified vehicles is top notch. We drove over an hour just to purchase from this dealer and will continue to do so in the future.
garyandrews
Mar 22, 2014
Alfredo Sierra was very friendly, knowledgeble about the 2012 Acura TSX we purchased. He was helpful and took time to show use about all of the technology features on our new car as well as other features we where unaware about the TSX such as how to use the wipers the share tire location cruz control etc. I would recommend Alfredo to anyone I know to buy a car from.
billwise4469
Mar 20, 2014
I had a great experience with Victor at Park Avenue Acura. Vicor was extremely knowledgable and understanding to my payment needs. He was also flexible with my time demands. I will recommend him to anyone
Heather4271
Mar 20, 2014
I originally leased my 2013 TL from Curt in August 2013 and my experience with Curt was hassle free, friendly and he was more than accommodating to my schedule. So when my daughter was looking for a new car, I immediately brought her to Park Ave Acura and worked with Curt again. The experience was exactly the same 7 months later. Curt spent time with my daughter when we picked up her new car- he went over every detail, setup her phone to work through the Bluetooth. Signing the papers with Jorge was just as hassle free. He went over every detail from factory warranty to additional warranties that I could purchase. I didn't feel rushed or pressured by either Curt or Jorge. When we arrived the car was parked out front, Curt had the heated seats on and the car warming up...the license plates were already on the car! Big time saver...my daughter doesn't have to drive back to get them. Park Ave Acura thinks of everything and makes everything customer friendly from start to finish. I will always recommend Park Ave Acura and Curt Lewis...thank you so much for helping me "surprise" my daughter!!!
acordova328
Mar 19, 2014
Alfredo made the car buying experience so simple and smooth, if anybody needs a new or pre owned car, you need to go see Alfredo, it will be worth it.
Balnel324
Mar 19, 2014
I hadn't purchased car in 18 years and was a bit apprehensive about the process until I met Alfredo Sierra. He was extremely knowledgeable and easy going. He kept in constant contact with me during the entire process. I received excellent treatment. Alfredo took time to explain the various features in my new RDX. If you are looking for a great car, go see Alfredo. You will not be disappointed.
dcleith
Mar 19, 2014
This is our second car from Park Avenue Acura. Dan Schapiro is great to work with. He makes the car buying experience easy. I just picked up my new car today - I was in & out with no issues!
lisaalt
Mar 17, 2014
Can't say enough great things about our experience at Park Avenue Acura, and in particular our interactions with our salesman Alfredo Sierra. There wasn't one thing left undone for us when we arrived for pickup. Alfredo took care of every detail, from insurance, to financing, to even obtaining and attaching our new license plates. He took his time at delivery to go over each and every technology system available in our new car and even took the time the next day to check on us and see how we we enjoying our 2013 MDX. We would highly recommend both the dealership and Alfredo to anyone in the market for an Acura.Remember, A =Alfredo + Acura!!
montvaleacura
Mar 17, 2014
As a former Acura of Ramsey customer, I found the process at Park Avenue Acura to be exceptionally smooth. Mano was very professional and provided me with the information I needed to make the right decision at the right time. I will recommend Mano to our family members who may want another Acura.
jlu2498
Mar 12, 2014
This was a great experience for me as a first time buyer. Peter Alvarez was very helpful and patient with all my questions and doubts. Any question I had he was able to answer it right away. I needed a new car ASAP and Peter made the process very smooth with no pressure at all. I recommend everyone to go to Park Ave Acura and see Peter, he was great. I am very happy with my purchase!
LenaZ
Mar 11, 2014
Our easiest and the most pleasant experience at the car dealership.Maurizio Ranieri was a great! Very knowledgeable and polite. Strongly recommend this place to everyone!
markelegant
Mar 10, 2014
Troy is straight forward, easy to work with, and very customer service oriented. He goes right to best quotes and plays zero games. This is the 3rd car I've gotten from him. I recommend him highly.
agagalac512
Mar 8, 2014
When thinking of buying a new car, I thought of being at dealership all day and being pressured by everybody you talk to at the dealership. This is what happened at the other dealerships I have been to and where I have purchased cars.BUT my overall experience at Park Ave. Acura was totally the opposite of what I thought. After researching the many cars/suvs with the right options I wanted, I decided on getting a 2014 Acura MDX with the technology and advance package. Upon my research, I came across the parkaveacura.com website from the dealerrater.com website. And from parkaveacura.com website, it was very informative on the inventory of the dealership and was even able to speak to a dealer using the instant messaging chat. From there I met Alfredo Sierra and I was able to schedule an appointment to see the MDX. When I got to the dealership, Alfredo Sierra welcomed my family and I like we knew each other already(when we haven't met before this time). Alfredo Sierra was very informative, very understanding to our needs and easy to talk to when he showed us the new MDX and when we took it for a test drive. Alfredo's true professionalism comes out when it came down to talking about the price of the new MDX. When it comes to car buying, I really hated negotiating price. But at Park Ave Acura, the negotiations with Alfredo went so swiftly and painless that I really felt Alfredo gave me the best price and I felt comfortable paying (the price was actually than I expected). From there I met with James Lundy, the financial manager. James got my credit approved and prepared my documents with the quickness. James explained all the contracts in detail and answering all my questions thoroughly making the experience pressure-free and painless.Alfredo is really easy to get in contact with and when an unfortunate problem did occur with my new MDX, Alfredo was off that day but still answered my call and told me to bring the MDX back to dealership for Curt Lewis to see. Curt Lewis treated me with respect and professionalism, reassuring me that the problem will be fixed. With this comfort in mind, this is where I met with the service department and met Keith Hartig. Keith is also very professionalism and has exceptional customer service making the experience phenomenal from the beginning of receiving a loaner to end when I received the MDX back where it look even better than new. There is no question that I will bring my MDX back to this service centerThis is why I HIGHLY RECOMMEND Park Ave Acura. The Team at Park Ave Acura will make you feel like family, making your new car buying experience as painless as possible and they won't stop until you are completely satisfied.
dailxloca
Mar 3, 2014
The experience was great. From the moment I walked in to my scheduled appointment, I was greeted by Alfredo, and did not have to wait. I didn't have to spend all day at the dealership. The transition from my 2011 MDX to the 2014 MDX went smoothly. Overall, I am very happy with the experience and look foward to going back in June for the new TLX for my husband.
pbalugas
Mar 3, 2014
I have been doing business with Park Ave Acura for the past 10 years and every experience has been EXCEPTIONAL from sales to service. I would like to say a Big Thank you to Moreno and Victor for always making this process so simple, especially because I am such a picky customer. Also Christen in the service department for always making sure my experience is satisfactory.
al7000
Feb 27, 2014
My salesman , Alfredo is a wonderful person. Friendly, co-operative and very understandable person. I am happy to have the deal.If i buy acura i will come to him and recommend all of my friends . Thank you . you are a very nice guy.
Cuban0826
Feb 27, 2014
Purchased a 2011 Acura MDX. Victor was very friendly, knowledgable and had a great deal of patience with us. He ran different scenarios in regards to leasing vs buying and we felt that he was very honest. I'm completely satisfied. Great job Victor, thanks for all that you did. Walter
LeonelLage
Feb 25, 2014
Alfredo was very helpful and friendly thru the buying process.He also gave me the best deal possible from all the Acura dealers that I visited.I was very happy and recommend to visit this dealer when considering purchasing new vehicle.
sparkie609
Feb 25, 2014
I just wanted everyone to know that Troy Dawson went above and beyond for the 2nd time. I first purchased an Acura TL a few years ago and was wowed. I really wanted the MDX but wasn't ready financially. This time around, I found my true love in a 2014 MDX with tech package. Troy really made the experience one to remember. He made the transition easy enough, explained what the lease amount was. Knew that my credit was in high 600's. oh, and on delivery, it took more time going through the features than it did with paperwork. My insurance stuff, temp plates and any other lengthy signing was a breeze. Who said salesmen are hard to deal with? since my purchased, I've tried to get others to see the true master (Mr. Dawson) at work and experience what I am going through. I told his manager what a thrill it was to buy a vehicle from him and in that store in general. Also, Mr. Alvarez took the time to take me on a test drive as troy finished with another client. I learned most of the vehicle, keep in mind Mr. Alvarez was about to leave as Troy asked for the favor.
winsway
Feb 25, 2014
Alfredo was always courteous and professional. He communicated promptly throughout our buying experience. Alfredo is tech savy and was always providing answers for the many questions we had about the two models we were looking at. Once we decided on the TSX, he gave me the 'how to' on all the tech specs in the car and he also paired my cell phone to the blue tooth in the car. Alfredo was also able to get me the best lease for this car which I really appreciate. I recommend Alfredo without reservation and I have no doubt that he will work for you as hard as he worked for me in getting the exact car I wanted for the best price.
ivallejojuste
Feb 24, 2014
Alfredo and the team at Park Avenue Acura were excellent. I walked in in the morning, and drove away with my new car (the exact make, model, and color I wanted) by the afternoon. Alfredo even followed up with me in the next couple of weeks to make sure all as well. I highly recommend Park Avenue Acura to anyone looking to purchase or lease a new vehicle.
LeahFdz
Feb 24, 2014
Great dealership, our salesman John Kim was very knowledgeable and assisted closely through the entire purchasing process. We had no doubts and felt secure in making our purchase with this dealership.
Buttercup528
Feb 23, 2014
We bought a 2014 Acura ILX this weekend and it was the most pleasant car buying experience I have had. I had done extensive research so I knew the exact price and car I wanted. Paul was wonderful. He was informative and extremely willing to work with me to give me a competitive price. I whole heartily recommend Park Ave Acura and especially Paul Epstein.
JP 123
Feb 20, 2014
We were considering other dealerships to purchase the car. However, we specifically bought our new MDX at Park Avenue Acura because of Curt's friendliness and great customer service. I would highly recommend asking for him when considering an Acura purchase.
jnaps
Feb 18, 2014
Overall experience was great. We saw the car online and were immediately interested but were afraid of the "bait and switch" tactic we had experienced at other dealers where the car is mysteriously sold hours before you arrive. As a result, we called Alfredo and asked him to check on the status of the vehicle. Within 10 minutes we actually received a video text from him in the parking lot running through the features of the car. We were very impressed. We arrived later that morning and he had the car already warmed and ready for a test drive. The entire process was entirely relaxed and we did not feel pressured at any point in time. After the test drive negotiations went smoothly and the dealership was more than willing to work with us. Once again, no pressure tactics- just a friendly conversation about price and terms.All in all, a very good experience. We will definitely be sure to keep Alfredo's number handy when we purchase our next vehicle.
Mikej7
Feb 17, 2014
I have had my MDX serviced at Park Ave Acura for over ten years and Tom Schou has always provided outstanding service throughout this period. In addition, I have had a Legend, TSX and now an RDX that will also be serviced there. Tom is extremely pleasant and helpful to explain whenever a service issue needs to be addressed, providing valuable feedback and guidance.The Park Ave Acura service location is totally customer oriented and very professional, providing amenities such as computer access, coffee, snacks, paper, magazine, TV, etc. that make for a very comfortable atmosphere while waiting for your car to be serviced. Their entire staff is very friendly towards the customer.Tom is simply the most helpful, courteous and professional service person I have ever experienced and continues to be an excellent representative of this organization.
tonyb1
Feb 17, 2014
Exceptional friendliness with all in dealership, especially Alfredo. Greeted upon entering the dealership in a friendly manner. Alfredo was prepared for us regarding type of vehicle we were interested in. Had 2 cars ready for us to test drive. And finally after short negotiating, we made the purchase. I have previously purchased a BMW and an Acura at Park Ave and appreciate the service and professional of all involved. Would love a customer service position at this dealership.
Dlw120
Feb 15, 2014
Curt at Park Avenue Acura was a pleasure to deal with. His honesty, professionalism and transparency were extremely refreshing. We traveled over an hour to get to this dealership and it was worth every minute. Unlike other dealerships, all fees were disclosed prior to signing a contract and there were no hidden costs for "dealer prep" or security options that were included regardless of whether you wanted them or not. Curt went above and beyond the call of duty to make us feel comfortable regarding our first purchase of a pre-owned vehicle. We will be purchasing all of our Acuras from Curt in the future.
emorales1
Feb 12, 2014
I worked with Alfredo Sierra to get my new Acura TL and he was nothing but extremely patient, down to earth and friendly with both my father and I. He really set the bar high for any car salesman out there. I would definitely recommend this dealership to everyone I come across and would urge them to seal the deal by having him as the sales rep. I will for sure be a returning customer!
lmazur
Feb 10, 2014
I had a wonderful experience working with Alfredo Sierra. I inquired about the Acura RDX via the website and Alfredo was a great salesman. We chatted regarding my interest and he responded quickly and was able to obtain a deal for me quickly. He explain that Acura would provide me the luxury, reliability and affordability in comparison to the Honda Cross Tour I was currently driving. Everything went very smoothly with absolutely no presssure. I also had the pleasure to work with Jorge Herrera who enlightened me on additional options that were available to me as a car owner. At first I was worried and did not want to add more expenses to my monthly fee, but I do feel relieved that my car is covered for the period of my lease along with the additional coverage to protect against all the pot holes currently on the roads. I would suggest this dealer if you are looking to purchase a car without much hassle. Also, I highly recommend Alfredo to future prospects.I am very happy with my purchase!
mucavi1
Feb 8, 2014
I had a great experience working with Peter Alvarez. Acura was the first dealership I visited that day looking to purchase a car. Peter was a great salesman; he was able to explain that Acura would provide me the luxury, reliability and affordability when compared to other makes/models that I was going to check out that day. I ended up buying an Acura iLX and it was nice to be given an additional discount after I added some additional features to the car. Peter also saved me over $50/month with my car insurance, eliminating fees that were already covered by my car's warranty, so that was really appreciated! I also had the pleasure to work with Jorge Herrera who enlightened me on additional options that were available to me as a car owner. At first I was skeptical to add more expenses to my monthly fee, but I do feel relieved that my car is covered for an extended amount of years (8 years) and with all the pot holes currently on the roads, if damage occurs, I am covered as well! Thanks Peter and Jorge! I am very happy with my purchase!-Vilma
JMJP
Feb 6, 2014
I have nothing but GREAT things to say about my experience with Dan at Park Ave Acura. He was incredibly accommodating and made everything as easy as possible for me to lease my RDX. I am a new mom with little time on my hands and once I decided which car I was interested in, he was able to do everything for me over the phone to save me a few trips to the dealership. He even delivered the car to me so I wouldn't have to bring my baby out at night! My husband and I were blown away by the customer service that Dan provided. After visiting other dealerships in my search for a new car, the difference in the quality of treatment from Park Ave Acura was unbelievable. I will recommend Park Ave Acura to everyone and anyone and direct them right to Dan! My husband and I are already talking about buying or leasing his next car there.
ccp0216
Feb 5, 2014
First time buying a new car in 13 years and they made me feel very relaxed by showing me the car and all the options. When I told them that I'll get back to them, they did not try to keep me there. Felt no pressure being just a "tire kicker" as I've been called by a friend.
wmayerhome
Feb 5, 2014
It was a pleasure to deal with Curt Lewis. Curt was responsive, pleasant and competent in all aspects of the sales transaction, the delivery of the vehilce and post delivey follow up .Bill Mayer
abehan100
Feb 3, 2014
Curt, was great and efficient... I would definately refer business to him. negotiations were all done over the phone and via email. he provided me with great service.
mohammaz
Feb 1, 2014
Used ACURA TSX. Carfax did not have accident information, but the car had accident. Dealer knew that the Car had an accident and never disclosed it to me during the time of purchase.. I was able to walk out of the deal, as the title of the trade in car was still with me. I did not return the title of tradein as I had some doubts and dealer was not revealing some discrepancy that showed in CarFax. I was thretended by Tony Goncalves that their attorney would reachout to me, for not surrenderingthe title of my TradeIn. The deal did not go through as I held the title of the tradein car. Eventually as I stuck to my ground, they had to cancel the deal. Selling a car without disclosing and hiding the accident information is a crime and is against the Law. I am not sure how the accident information was not reported to Carfax. John Kim was the sales rep in my car purchase. Do not recommend this place.
mikegardner
Jan 31, 2014
This is my third MDX and second purchase made at Park Avenue. I did speak to Ramsey Acura first prior to speaking with Curtis. The professionalism that was shown by Curtis made it clear to me my next MDX was going to be purchased from him. That being said, I would be remiss if I didn't acknowledge the GM who greeted me when I came in he made a couple of inquires about my job which was a clear indication that he remembered me from my last purchase in 2004. I shop around so take it from me, if you want to buy a new Acura for a fair price while being treated with the utmost respect, a place where you are a person not a number, then may I suggest buying a new Acura from Curtis at Park Avenue.
ruthbrauergeller
Jan 31, 2014
Curt was very friendly and personable. He was very knowledgable about the cars we were considering, and was very responsive to our questions and concerns. He made the car buying process easier than we expected.
lstanton1017
Jan 30, 2014
My saleman, Vic, was extremely professional, and a pleasure working with during my visit. Vic was extremely helpful, and made my overall experience GREAT! He even called me the day after i drove away with my car to make sure everything was ok. I will definitely recommend this dealership!
Noelsup
Jan 30, 2014
Great service and experience, honest and trustworthy. The entire experience was smoothe , no games or gimmicks. Will recommend and do business with Park Avenue Acura again. Coming from a Mercedes I expected a lower service level but was not disappointed exceeded expectations.
Hickeyj
Jan 30, 2014
I was in the market for a CPO Acura TL. I was looking online and I requested inventory of a particular car.Alfredo answered my email quickly with all the details of the car and setup a test drive for that day.He went into great detail about all the features and options on the car and how they all worked during the test drive.I could tell Alfredo was passionate about this car and the Acura brand.While most people dread dealing with getting a new car I was very impressed with the speed and professionalism of Park Ave Acura in getting me in a new Acura. I would recommend and thank Alfredo Sierra and Jorge Herrera from finance in making it the best car buying experience i've had!!!
gordon33
Jan 29, 2014
I was in the market for a late model Acura TL. I was looking online and I requested some info on a particular car. Within minutes Alfred Sierra started emailing me all the details of the car. It was around 10:30 at night and he and I were going back and forth and he was answering all my questions. I decided the next day to go up there for a test drive. It was 15 degrees outside and Alfredo had the car all warmed up and ready for me when I got there. He went into great detail about all the features and options on the car and how they all worked during the test drive. I could tell Alfredo was passionate about this car and the Acura brand. I decided to purchase the vehicle due to his professionalism and courteous demeanor. I would recommend Park Ave to anyone and I would tell them to speak with Alfredo Sierra. Dealing with Jorge in finance was also a great pleasure.
dm_chivalry
Jan 27, 2014
I inquired about a vehicle via e-mail. A sales person named Alfredo responded. He returned my e-mails quickly hence, no time was wasted on gathering info on the vehicle I wanted. Everything was smooth and enjoyable. No pressure was put on me at anytime. I would suggest this dealer if you are looking to purchase a car without much hassle. Also, I highly recommend Alfredo to future prospects.
Donnas2
Jan 25, 2014
I did not feel pressured at all and after I signed on the dotted line there was no pressure to add a bunch of add on services even on the day we picked up the carb my husband bought a Lexus a few years ago and I could not believe all the stuff they wanted to sell us the night we picked up the car vit was ridiculous. The atmosphere at Park Ave Acura was very low key but the service was not. They were excellent.
s3t4m
Jan 21, 2014
Great dealership with great employees. Paul Epstein offered exceptional and diligent service. My friends and family will be doing business with him going forward. Thanks!
steve0158
Jan 20, 2014
Out of all the dealerships i've dealt with, this is the first place where i didn't feel ilke i was being swindled or sold a sales pitch. From the intial email inquiry to setting up and completing a test drive to closing the deal, everything went so smooth i was expecting something bad to happen, but it never did. One of the things we were most impressed with was the upkeep of the showroom and offices, we had gone to a dealer the day prior and it was a mess, sloppy paint, paper scattered desks etc. it was a turn off, almost like a dirty restaraunt. Alfredo and Jorge were informative and super easy to deal with, they answered all questions no matter how silly they may have seemed. My Wife and I are looking forward to the end of our Mitsubishi lease so we can go back to P.A.A..
ioryxi
Jan 19, 2014
We were considering other dealerships to purchase the car. However, we specifically bought our new MDX at Park Avenue Acura because of Alfredo's friendliness and great customer service. I would highly recommend asking for him when considering an Acura purchase. Very very accommodating!
jlbrm
Jan 18, 2014
Tom and his team are top notch. Always prepared and ready to provide excellent service. Never any attempts to up charge or sell any unneeded service or parts. Tom always seeks to perform the work with your money in mind. I highly recommend this service center.
jzbula0925
Jan 17, 2014
Victor was referred to us by one of our friends and it is clear why he is so highly recommended. He is very knowledgeable and will do his best to give you a very fair deal. He does not pressure his clients at all. It was the most comfortable car buying experiences we ever had. We would highly recommend Victor to all of our friends and family.
joejr21
Jan 16, 2014
I had a great experience purchasing my MDX from Victor at Park Ave. Victor was very helpful explaining the different models and options. He answered all of my questions and was straight forward when pricing the various models I considered. Victor was not a pushy salesman. He was friendly and professional which earned my trust. When I was ready to make the purchase, Victor offered me the best deal available and I was very satisfied. James got my credit approved and quickly prepared the lease documents. He reviewed the contract with me, explaining future options regarding service. All in all, James made it a painless experience. I will recommend Victor, James and Park Avenue to my family and friends.
josepharancio1
Jan 15, 2014
Ive dealt with alot of dealerships in the past. I can honestly say I do not think I will ever shop anywhere else. Park Ave Acura makes you feel comfortable without any high pressure from the moment you walk in the door. Moreno & Maurizio were a pleasure to deal with. I would and will highly recommend this dealership to everyone.
Karolina003
Jan 15, 2014
The experience at this dealership could not be nicer and faster! Great communication, prompt replies from Alfredo and Curtis. Alfredo Sierra was very helpful, gave us good price and explained everything very clearly. Very professional and affable.James Lundy made closing the transaction smooth and easy, he was very friendly and clarified all details.We were on the way back home with our beautiful 2012 Passat after less than two hours! I would strongly recommend!!!
lalitt
Jan 15, 2014
Alfredo has given me good prices for MDX without any hidden charge and his service was excellent & professional. I highly recommend Acura Park and specifically Alfredo as sale associates.Good job and keep it up.Satisfied CustomerLalit Tyagi
Shchop86
Jan 15, 2014
Very helpful throughout the process. Easy to negotiate with and responsive to customer requirements. Would recommend it to friends for future acura purchases. I purchased the car on my 2nd visit to the dealership
exohsandii
Jan 13, 2014
Everyone was extremely polite, and received full, kind attention. I am very happy with my vehicle and the price I received, considering I had low credit, I was expected much higher price, but they found a way to lower my price to finance.
fausmi
Jan 12, 2014
Victor kept all B.S. out of the deal, gave a fair price and was efficient in all aspects. Nice job. Satisfied with the experience.
wrig0269
Jan 11, 2014
We worked with Dan to purchase a 2011 Sonata they had at the dealership. The price for the model/mileage was much better than we found elsewhere. We had trouble securing financing at an acceptable rate and Dan and Park Ave Acura were patient and helpful throughout the entire process.We also were somewhat new to the car buying experience and Dan made sure to take the time to discuss the process and answer all of our questions.Prior to working with Dan we visited many dealerships and Dan's style and ease was greatly appreciated. There was no pressure working with him and he was friendly, upfront and honest. He is a prime example of what salespeople (regardless of industry) should strive to be.The closing was quick and they even allowed us to take the car the same day even though we had to come back to deliver the title for our trade in the next day. We also found out the car had a remote starter, which was a nice surprise!I would highly recommend Dan and Park Ave Acura for your car purchasing needs.
Saffronplc
Jan 11, 2014
The internet sales people listened to my specifications and helped me find the exact vehicle I had described to them. Did many online searches and kept going back to this dealership. Their pricing is inline with the market and once I made a decision the process went very smoothly.
maryent
Jan 9, 2014
Maurizio was a great help! such a wonderful man game me the best price and did his best to please me and get me what i needed. Wonderful man.
Rosanne123
Jan 9, 2014
Curtis was so sweet, accommodating and the reason why I leased my Acura TSX! He had the car ready when I got there in the color I wanted and rubber floor mats : ) Everyone was so wonderful at the dealership (including James Lundy who wrapped up the deal so well!) and after test driving at another dealership I was so discouraged and Curtis turned my Acura experience right around (even following up afterwards)! I am so pleased with my car and couldn't be happier. Thank you to Curtis and the rest of the Acura Park Ave team!!!
hoonie99
Jan 9, 2014
My buying experience at Park Avenue Acura, with Alfredo Sierra, was possibly one of the best car buying experiences I've had (and I've been through many cars.) Alfredo was very courteous, respectful and professional, he is a very hard worker and did everything to earn my business. Alfredo wasn't pushy or pressuring, which I feel is something that all car buyers appreciate. When I asked questions, he provided straight, honest answers. I bought my MDX with Advanced Package from him and got the best price from Park Ave. Because of his professionalism, I will be recommending him to all my family and friends. When I am ready to buy my NSX, I will be going to Alfredo. Another person to note who was also very helpful is James Lundy who is in the financing department. He was very helpful in explaining my options and also was a pleasure to work with. I highly recommend both gentlemen and Park Avenue if you are in the market for an Acura.
goofygummybear77
Jan 6, 2014
I highly recommend visiting Park Avenue Acura if you are in the market for a new Acura vehicle. Alfredo Sierra was the salesperson I worked with. He went above and beyond to make sure I was happy and comfortable with my new 2014 Acura RDX lease. He has amazing communication - we worked thru texts, emails and phone calls to make sure everything went smooth.Thank you so much, Alfredo!I love my truck!
sebek
Jan 6, 2014
We've read a lot of reviews and visited numerous dealerships before we settled on one that we liked. Park Avenue Acura had the best selection of certified cars we could find, test drive, and the sales representatives weren't pushy. John's helpfulness and understanding of our needs was outstanding! Even though we didn't see what we wanted during our initial visit he informed us about a car that is going through certification process, but it would take some time before we can actually see it and take it for a test drive. Our patience and trust in John was rewarded with the car that we love. The whole process and negotiation didn't take a long and we were happy with the price. John explained to us price and showed the whole breakdown. There were no hidden fees or additional costs that we would be surprised with at the end. We actually enjoyed overall experience and we definitely will be back once we want to upgrade. This dealership is a gem and John Kim is truly an outstanding representative who will go above and beyond to meet your needs and find the car that you want.
tlajmi18
Jan 6, 2014
Very recently leased a 2014 Acura MDX from Park Ave Acura. Worked with Curt Lewis and the experience was great! Very helpful and easy to work with. Spent less than 30 minutes signing paperwork which was also great. I highly recommend Park Ave Acura for your next Acura purchase/lease. Thanks Curt!!
Yohanee80
Jan 6, 2014
The whole experience was great. Everything from the initial phone call to the follow up emails after closing was taking care of in a quick and friendly manner.
alln
Dec 31, 2013
Mano was Great.This is my 3rd Acura. I love my new 2014 MDX!!!! He got me out of my lease early this Saturday and drove home with it on the same day.As always, Mano is a personable sales associate. He listens and understands my needs. I will continue to recommend Park Ave Acura to all my family, friends and to others who are looking to purchase a car.
rshoang
Dec 31, 2013
I would work with Alfredo sierra in the future again and would recommend him to friends and families. He is eager to help and knowledgeable!
Spinal
Dec 26, 2013
Worked with Curt exclusively - had a great experience. Picked up a 2014 MDX and am very happy with the experience. We worked out a great price going back and forth via emails. When all was agreed upon, I just simply drove down to the dealership and everything was ready as previously agreed upon. NO gimmicks, no surprises, no wasting all day haggling for a price. I was actually surprised because my last experience with a Toyota dealer was horrible. I would highly recommend Curt and working with him via emails/phone is the way to go. I literally spent less than an hour at the dealership. Highly recommended.
danidavis24
Dec 26, 2013
Park Ave Acura is a great dealership. Our sales associate, John Kim, was a pleasure to work with. He made the entire car buying process very simple and easy. He was always available to answer any questions we had. They gave us an excellent deal and we will absolutely be going back to this dealership when we purchase our next vehicle. We highly recommend them!
Bakekev
Dec 24, 2013
Park Ave Acura has excellent choice of pre owned Acura. Mano was very helpful in helping me chose the right Acura model. I was not sure wether to go for the MDX or the RDX. After going over the accolades of both SUV I eventually decided to buy the RDX. Mano was patient and very good listener. I love my RDX and highly recommend anyone to buy their car from ParAve Acura. Everyone there is very friendly and Mano is pleasure to work with.
manjurino1
Dec 24, 2013
Alfredo was great to work with. Very fair and honest about the deal. He took the time to explain the car and the features, and went above and beyond as a salesman. He was even available on Sunday! (Dealer was closed)Highly recommended. When he says he is giving you a great deal, believe it! Thanks again Alfredo!!
mcoyle7
Dec 24, 2013
Alfredo was extremely helpful and knowledgeable. This is my second lease with Acura. I told him exactly what I wanted and he was able to deliver. It was a smooth transition from my old lease to my new one and I'm very happy with my new car. I would definitely go back to Park Ave Acura and work with Alfredo again.
anastasatos
Dec 23, 2013
The team effort and ability to place us in the vehicle that was right for us was wonderful. If more dealers were like this there would be greater competition, however in the case of Acura this dealer outshines the rest hands down. Park Ave Acura has earned themselves a family of repeat customers.
cklots83
Dec 22, 2013
It was a pleasure working with Mano Gobencion. He made our purchasing of our MDX a very enjoyable one. He worked with us throughout the sale where we mutually agreed on the price. I definitely recommend that you come and ask for MANO and purchase your car from him.
HACKJONG
Dec 22, 2013
John Kim has been great. He is very straight forward, upfront, and explains all details and does not give any pressure at all. He offered a great price for a new ACURA MDX lease and the deal to sell my old car was also great. Everything went smoothly. Insurance, leasing finance, registration, plate, etc. He sold the quality of service, not just a car. The best sales dealer.
MustafaGiljic
Dec 20, 2013
Awesome experience Alfredo was one of the best and most helpful salesmen I've ever delt with when buying a car. Definitely will come again.
Mbkaic
Dec 18, 2013
Alfredo is an incredibly attentive salesperson and the sole reason we purchased our new MDX from Park Ave Acura (he was able to find us the exact make, model and color we wanted - not an easy feat!). Even after our purchase, he remained in close contact ensuring we were completely satisfied and then provided further excellent service in providing guidance and the best price for car accessories. Alfredo will be recommended to anyone I know doing research for a car purchase!
morgansg
Dec 13, 2013
John was referred me by a friend, and I see now why she has used him to lease multiple cars. Many times when trying to get a new car I feel that I need to play a game, but John was really upfront and not pushy at all. He got me an amazing price on a car and basically set everything up so that when i came in a few days later, the car was ready to go home with me, plates and registration ready as well. I didn't feel like he was selling me something, and that's really the best kind of sales experience.
pkl110
Dec 13, 2013
I have had poor car buying experiences in the past or just plain struggles to get to an agreed upon deal. Park Ave Acura made the entire pricing fair and the sales process quick and painless. I would recommend Park Ave Motors to all my friends since the buying experience was actually enjoyable.
boogie
Dec 13, 2013
Very professional and he throughly explained what services will be done on my car.This guy is hassle free and guaranteed that you are in good hands.
adentro14
Dec 9, 2013
They were trying to get the great rate for my purchasing and got my goal finally. And they had a plenty of stock ..I did place the order and after 3 days, I picked my cars.. it's a big helpful for me.
IbnBattuta
Dec 8, 2013
We went to Park Ave Acura because of the Dealer Rater reviews of Curt Lewis, which were positive, and the reviews of dealers and salesmen elsewhere in the Tri-State Area, which generally were not. We are so glad that we did. Even though it took us six months (and multiple visits with our kids crawling all over the showroom) to get our act together, and even though we went from looking at buying an MDX to leasing an RDX (which we ultimately did), and even though we wound up, after waiting and waiting and waiting, jamming the entire lease+pickup+adding optional equipment into one Saturday afternoon during which Curt had another appointment scheduled, Curt was nothing but helpful and friendly and made our whole experience as painless as it could be. Same with the folks who took care of the financing, adding the optional equipment and dealing with the trade-in. Curt did a nice job of discounting the vehicle down towards invoice pricing and he was totally transparent about what costs were included (or not) in the financing. We are so grateful to Curt and recommend him (and Park Ave Acura) highly to all who want an Acura and also want to avoid a headache in the process of buying/leasing one.
Kcangeles
Dec 8, 2013
I went to a few Acura dealerships before stumbling upon Park Acura. All I can say is that it's an Excellent dealership. As a first time buyer I didn't feel like they were out there to get your money. Curt Lewis was very helpful and would recommend him to any of my friends.
mk1901
Dec 7, 2013
Victor was very helpful, great customer service and he knows what he's doing. We got beautiful black 2014 Acura TL AWD with umber interior we loved :) He is honest , knowledgeable , and very easy to work with. I will recommend Victor to all my friends :)
acman1
Dec 6, 2013
I'm very pleased with my experience at Park Ave Acura.My salesman Alfredo was very helpful and friendly, and I got a good deal.
JohnKg
Dec 5, 2013
My Salesperson, Curt, was great. He made the negotiating process, pick tp and and explaining the car features very easy. I would recommend him to anyone shopping for an Acura.
Josetava
Dec 5, 2013
Great quality of people to work with.I was very please to purchase the vehicle I did through this dealer. I will highly recommended to anyone looking to purchase a vehicle with hassle free.
JPNJ
Dec 5, 2013
Recently purchased my third Acura from Park Ave Acura. Troy Dawson is the sales rep I have used in all the purchases. His friendly, no pressure way makes the process pleasurable. Park Ave greatly discounted the RLX I purchased. I was looking at the BMW 528i and the RLX was a much better deal and actually rides nicer. The new 2014 RLX is an amazing vehicle.My loyalties remain with Troy and Park Ave.
MarcCaprio
Dec 5, 2013
Curt was tremendous! I got in contact with Curt via email and the entire buying process was seamless. Curt wasn't pushy and was attentive to all my needs. Highly recommend Park Ave and Curt.
Margo81
Dec 5, 2013
Troy tremendously helped us through the process of getting a new car. He is very knowledgeable about the vehicles. We would definitely recommend dealing with Troy as your sales person.
one1luv629
Dec 5, 2013
Curtis Lewis from Park Ave Acura sold us our brand new 2014 MDX and we couldn't be happier. My husband and I requested several online quotes from dealerships in the NY/NJ area. Even though Curtis' quote wasn't the lowest, we went to see him anyway for a test drive because he was sincere and very helpful via email. We fell in love with the car after the test drive. Curtis was very detailed and patient in explaining to us the features of the vehicle. Curtis matched the lowest price we got from another dealership. We specifically told him we were not ready to buy right then and there. We left the dealership that day knowing we have found the car we want to get and the salesperson we wanted to work with but still wanted to think it over for a few days. Curtis didn't try to pressure us like other dealers would. Instead, he gave us the weekend to think about it before emailing me to ask me what I thought about the car. When we told him we were ready to proceed with the purchase, he ordered the car for me and in a matter of a week we were in our brand new car! The delivery was fast and painless! I highly recommend Park Ave Acura and Curtis!
mrd0828
Dec 3, 2013
Michael D.I have been dealing with John Kim for several years now and have gotten multple vehicles from John. There is a reason why I keep coming back and that is because of John's professionalism and great service he provides. John is very patient with me, attentive to my budget and provides multiple scenarios and options. John makes buying a car a very painless process and he is with you every step of the way. I highly recommend Park Ave Acura and will send all my contacts to John. Thanks again John!
brod1818
Dec 3, 2013
At Park Ave Acura, I met Mr. Ranieri and he was very professional. He made the buying a car process very easy and guided me into making the right decision. I'm very happy with my purchase and the service provided by Mr. Ranieri.
swissair
Dec 3, 2013
I worked with Alfredo to find a specialty vehicle that is somewhat difficult to track down. He was exceedingly helpful in listening to my specs and taking a copy of them by email. Because of my schedule, I indicated a preference to work together by email or text as much as possible which Alfredo really helped on, keeping about 90% of our transactional questions and answers to email. Within just a few days Alfredo had found exactly the CPO Acura TSX Sport Wagon that I was looking for. I found both Alfredo and Park Avenue Acura very easy to work with, and most importantly, they worked with me in the type of transaction that I was looking for. I've already purchased accessories from the Parts Department and they were also great to work with. All of my paperwork was ready on the day of delivery. The vehicle was delivered to my house which helped me out. And Alfredo installed the NJ tags when they arrived about two weeks later. I have had great follow-up conversations with Park Avenue Acura and would definitely recommend Alfredo Sierra without hesitation. He was really great to work with.
Hamr1213
Dec 2, 2013
Recently purchased a new Acura MDX from Park Avenue and had an excellent experience. Was able to negotiate a good price, got no pressure to buy, and Maurizio took the time to show us the features of the car in great detail. Overall great, friendly place to buy a car. Even has a small playroom for young kids to distract them if you bring them along.
Cristab973
Nov 30, 2013
Maurizio was amazing I've had many bad experiences in the past and it was so refreshing to deal with someone as competent, helpful, and extremely personable to deal with. He even called to see how I liked the car...AMAZING! Upon my visit to Acura I was planning on just to return me vechile but Maurizio was so amazing I ended up leasing a new Acura TL. I'll defiantly be back and will refer others to Maurizio!
Lucky8
Nov 28, 2013
Mano was great. Very down to earth and very professional. He is a great listener and gave me a deal that I could not refuse. I would recommend anyone to buy their used car from Mano.
onehappyowner
Nov 26, 2013
We had an awesome experience with Mano Gobencion at Park Ave Acura. After we signed the papers to which we did at closing time. Mano stayed with us for one hour to go over the Technology and the whole features of the MDX with entertainment we purchase. HE WAS EXCELLENT and knowledgeable. We will recommend him to all the people we know. Thanks Mano and Park Ave Acura.
MariaBent
Nov 24, 2013
I decided to check out the Park Ave Acura online, Alfredo Sierra was the online sales man who responded to my request. He was so easy to work with. He is a true professional sales man. He convinced me to come in for a test drive that evening. I was sold right away, the price was perfect for my new certified pre owned Acura 2009 TL Fully Loaded with a Tech Package for less than 21K. I was also able to trade in my vehicle. Park Ave Acura is now my #1 Automobile dealership. James Lundy in finance was accurate and detailed with my payments he was so easy to work with and has a wonderful personallity. Thank you for your service.
Ekdk
Nov 24, 2013
This is my third and fourth lease from Park Ave. It was a pleasure doing business with them. Both Dan and James always make the process very simple. Thank you!
adriennedimperio
Nov 22, 2013
The service is awesome and Keith is extremely friendly, helpful and professional. Because I am a working Mom with 2 children my schedule is crazy - Keith is always very accommodating when I need to drop my car off for service and gets me in and out of the dealership as quickly as possible. I wouldn't want to take my MDX to any other location.
Esmeraldabobe
Nov 22, 2013
Very satisfied with the service Alfredo provided! He is an awesome sales rep. He takes his time to answer every question and concern. I had an awesome experience and I'll recommend aAlfredo Sierra to all my friend and family..
donnajac
Nov 21, 2013
We purchased a Certified Pre-Owned 2011 MDX. The entire experience was excellent. Dan Shapiro was well-informed, personable and not at all pushy. I had follow up questions after the purchase and he was quick to respond and just as helpful after the sale as he was before. I highly recommend buying a car from Dan and this dealership.
jerkovichj3
Nov 21, 2013
Several years ago in 2011, my wife and I were looking to replace our family car after a bad accident. We looked at several brands, including Acura, which is when we met Dan Schapiro. Dan showed us the MDX, and we absolutely loved the car, but it was not big enough to be the primary vehicle for our family (we take frequent roadtrips with our 4 children and granny; luggage space was an important consideration). At all times, Dan encouraged us to make the right decision for us, and understood our needs. Unlike other experiences at the time, Dan did not go into the heavy sales pitch mode to get the sale, but rather encouraged us to make the right decision for us. After working with Dan, I made a mental note to come back when our second car (a 1999 Lexus RX300) needed to be replaced. Fast forward, in September 2013, the Lexus started showing signs of its age, and my wife and I decided it was time to replace it. Due to the extent of the malfunctioning, I needed to replace the car quickly. My first and only call was to Dan Schapiro based on our last meeting 2 years ago and within an hour purchased a 2014 Acura MDX from him. Given the new features in the 2014 model (bigger vehicle, more space, easier access to 3rd row), the car was even better than in 2011. The car was ready for me early the next day; Dan came in on his day off to get me the car as quickly as possible. Several weeks having gone by, I remain extremely pleased with our decision and the price paid for the car. The entire dealership seemed to work well together as a team. So I highly recommend all three: the Acura MDX, Dan Schapiro and Park Ave Acura.
StaceyAG
Nov 21, 2013
After visiting Lexus, Infiniti, Audi and another Acura dealer, we were very pleased with our leasing of a TL at Park Ave Acura. We were quoted a higher price in Manhattan, and we got the car and price we wanted, without haggling, at Park Ave. It was quick, easy and friendly. They picked us up from the train station when we came to pick up the car, and removed the dealer nameplate for us as well. This is our fifth leased car and I always dread it because it's so stressful making the right decision about a car and having to deal with the financial aspect. Paul was great and we will gladly return in 3 years to see what new car he can show us.
joem1481
Nov 19, 2013
First I want to say I originally bought my Acura new at DCH Montclair Acura and had every service done there until late. I left because my service person there left and then the service representative was not knowledgeable at all. I tried other dealerships until I landed at Park Ave. From day one I dealt with Keith and he is the reason I have been returning for all my service. Like I said I have been to many dealerships and Keith by far is the best representative I have had. His pricing is fair and he makes sure my car is taken care of. If something needs to be done or a part needs to replaced he is extremely knowledgeable and I trust his decisions. I highly recommend Park Ave and Keith. Keep up the good work and I plan on being a customer for the foreseeable future.
ingrab
Nov 19, 2013
Alfredo did a great job in being proactive and not overbearing. In the end his sales style was more impressive than dealers closer to my home and I ended up purchasing from Alfredo. He is very knowledgeable about the vehicle and offers his service after you leave the dealership for any questions about the vehicle. I have already recommended ALfredo and Park Ave to 2 friends and one has bought from him and another is looking to buy in 2014..
mar77cin
Nov 18, 2013
We want to say thank you to Victor for his help and good service. He is very friendly and he did not force us into picking an Acura. Victor made the transaction very simple and stressless. With his help and generosity we have finally picked the perfect car for our family. We will definitely recommend Park Ave Acura to our friends and relatives. We love our new Acura! :)
ramybello
Nov 17, 2013
Excellent experience and Alfredo Sierra made the whole process way easier,I'm very happy with my purchase and glad I choose Park Avenue Acura.
longislandbuyeryesterday
Nov 13, 2013
Usually car salespeople try to push you into buying a car and are not direct with the price. I asked John for the price of the car and he was very clear and upfront. Very quick to respond to questions and did everything he said he was going to. When I picked up the car, he was very helpful, ready for me and took the time to answer questions directly and honestly. A pleasure to deal with and I would definitely buy from him again and recommend him.
noonema
Nov 12, 2013
Bought my 2001 Acura TL here in 2000 and have never had any service done on my car other than here. No reason to. Superior customer service all around. Tom and his team are terrific.I highly recommend this dealer (2 friends also bought their Acura cars here at my suggestion) and I will definately consider another Acura in the future.
wendycrow
Nov 12, 2013
Alfredo is great! He works very hard to make sure you get exactly what you want at the best possible price. He is a hard worker and a sweetheart. Highly recommend!!
DimitryChernavsky
Nov 12, 2013
After my internet request for information on 2014 Acura MDX I was contacted by Alfredo Sierra. He provided me with all options in leasing or purchasing the new MDX. He was very knowlegible and followed promptly on every question I had. Although my home has a few more closer locations of other Acura dealeships, I was considering to work with Park Ave Acura and close the contract with the help of Alfredo. After a few test drives we decided to go with Lexus RX350 since MDX was a little too big for my wife. Anyway, I appreciated all efforts and perfect service provided by Alfredo Sierra.I think when time will come to buy a car for myself, I will definetily will call back to Alfredo. Thank you,Dimitry
aemcdermot
Nov 10, 2013
Paul was extremely helpful and accommdating.Everthing went smooth from beging to end.This was one of the most pleasant experiencing we had making a large purchase. We have used Paul to make our first Acura purchase and came back to get our second .We would highly recommend this dealership and a Acura
ShanaJanoff
Nov 10, 2013
Great service, as always. Keith always provides me with a loaner car for service. I have serviced both of my Acura vehicles at Park Avenue Acura and really appreciate the service and mechanical attention to detail. I purchased my 2001 MDX at Park Ave Acura and have serviced it at Park Ave for it's lifetime, now with 140,000+ miles. We purchased our 2009 TL at Ramsey Acura, used their service department at the start in order to give them the opportunity, but turned to Park Ave Service after 2 visits and continue to service at Park Ave because of the personalized attention. I am a big fan.
Robert Russo
Nov 9, 2013
Paul Epstein made our experience buying our new 2014 MDX a very pleasant one. He is a low key, honest and very competent salesman who gave us a very good deal. He spent a great deal of time working with my wife and myself and answered all of our questions. When the car was delivered he made sure we understood all facets of the car by spending a great deal of time with us. If you want a good deal from a good man I would recommend you see Paul.
DaveMarrero
Nov 6, 2013
Alfredo was so helpful to us. We found the car online late at night, but he still emailed us right away. He listened to our financial needs and really came along side us as clients during the buying process with the financial bosses. Alfredo is a listener and a doer, great personality to comfortable buy a car from.
JuanMaldonado
Nov 5, 2013
As soon as I walked in I was greeted by my salesperson. Right away he was at work on the numbers for the ILX I came in to see. Within minutes I was on a test drive and couldn't have had a better experience for my first new car. He was extremely professional and helpful with getting me to where I wanted to be on my lease payments. I would not hesitate to refer friends and family interested in Acura.
goldie23
Nov 4, 2013
The whole experience at Park Avenue Acura was great from start to finish. I highly recommend working with Paul Epstein. He is straightforward and very knowledgeable and he never pressures you. He really goes the extra mile to make the process easy! I shopped around a great deal before leasing my RDX and Park Ave was the best on so many levels. Peter and James were also great to work with. I will definitely be calling Paul for my next car.
susieglen
Nov 3, 2013
Pleasant experience, purchased a preowned car and the whole transaction was completed in less than 4 hours - I was home with my new car. Everyone I dealt with was very nice.
WilliamK19
Nov 3, 2013
Keith Hartig shows exceptional customer service. He shows great knowledge in the product and is a asset to park ave. I will continue to service my car at park ave, he is one of many great employees.
winiroro
Nov 2, 2013
The salesman made me feel comfortable and he kept to his promised of getting a good deal. In the near future I will glad to do business with them
jmayanga14
Nov 2, 2013
By far best high quality service i have ever experienced yet. Alfredo Sierra manage to help me throughout the process of deciding the ideal car for me. He answered all my questions with such a professionalism, whicht left me no doubt that i was indeed making the right choice..
dylantess
Nov 1, 2013
This dealership certainly lives up to its impeccable reputation. I purchased a 2014 RDX about a month ago and so far it has completely lived up to my expectations, The sales person I had the pleasure to work with was Mr. Mano Gobencion . He not only answered all of my questions accurately, but visited my home on his day off to further help me understand and operate all of the electronic intricacies of this fine automobile and he will visit again if I find it necessary. Also Mr.Jorge Herrera was very helpful on the financing end - a gentleman indeed. All in all, this has been a most pleasurable and positive experience and I only have the best to say about this dealership.Phyllis i
Jgm9282
Nov 1, 2013
Alfredo was a great sales professional. He definitely goes above and beyond for his clients. All of my future vehicle purchases will be with Park Ave Acura.
Dmitryb
Oct 31, 2013
From the initial contact all the way through to the purchase, Alfredo was the only person I dealt with at Park ave. he was friendly, helpful, not pushy (which is key in my book), and responsive to the boundaries I had communicated to him. In the end, he worked very hard with his management to come up with a deal that was good for me, and I have to assume, good for them as well. And he did this all with a smile and a great attitude. He is unquestionably the person to go to if one is in the market for a new Acura.
Maria814
Oct 31, 2013
Alfredo was very helpful in my car buying process. He made it comfortable and easy every step of the way. I would definitely recommend him and the dealership!
Anelle11
Oct 30, 2013
Years ago we were initially attracted to the dealership due to the outstanding service department, where Peter Vandenberg was our service consultant. It's always been a pleasure working with Peter. When we decided to buy a new car and learned that Peter had moved from service to sales, that sealed the deal. This is the second new car we purchase from Peter, which speaks volumes about his customer service, expertise, and our overall experience.
edujohn
Oct 30, 2013
This employee was one of the most polite and professional dealers i have ever met. I will continue to always come from Queens to this acura for all my service needs and purchases
ILoveMyMDXr
Oct 30, 2013
My family and I went to Park Ave Acura to look at the 2014 MDX. Mano introduce himself while we were in the MDX in the showroom. We were not familiar with the MDX, so Mano reviewed the features and its accolades. We went home to talk about it. Later that day we came back to purchase the MDX. Mano was an excellent sales person, he gave us time to think about the car and without pressure. His knowledge and years of experience help us in our decision and the price he gave us was reasonable. Park Ave Acura is great place to purchase a vehicle. I highly recommend this dealership to anyone who is looking to purchase an ACURA.
vindee123
Oct 29, 2013
Alfredo was great to work with; listened to our needs and concerns and followed up. In fact he continued to follow up to see how we were doing long after the sale. He is truly customer focused. An issue came up with the car soon after we bought it, but the dealership handled it quickly under warranty, no questions asked. Reason for 4 and not 5 stars is that follow up with some other people at the dealership very hard and we didn't get timely responses without help from Alfredo. Overall, I recommend the dealership.
GPicca
Oct 28, 2013
Maurizio was a pleasure to work with when purchasing our 2014 RDX. His knowledge of the vehicle was great and he made the transaction very smooth. He was courteous and very helpful. When we first came in we weren't even sure if this was the car we wanted; after sitting with Maurizio we left knowing the RDX was the vehicle we would buy.
JasonS1981
Oct 22, 2013
Park Ave Acura has great pricing, and gives you the true luxury feelings. They provide you with a loaner car, they have the best waiting room out of all the Acura dealers. My service guy, Keith Hartig, who I will continue to use for multiple cars. He is honest, friendly, and has treats me more as a friend rather than a customer. My one complaint, and I have expressed it to him, is the fact you have to pay for soda. Keith kindly bought me a can with out me asking, but it does not fit the brand.
Pdawg908
Oct 22, 2013
I had a very good experience with Park Ave Acura. They were able to work with me on all my needs and made sure I was satisfied.
EMCO
Oct 19, 2013
Second car I've leased from Dan. An absolute pleasure to deal with. Very competitive price and he was quick to get me on the road.
m17elena
Oct 16, 2013
Dan Shapiro is very professional and courteous. He was not pushy at all. I had a great experience purchasing my car in Park Ave Acura!
Aperalta26
Oct 15, 2013
Victor,It was most definitely a pleasure working with you to assist in this big decision and once again you and Acura have put forth a great product and an unforgettable buying experience. It is due to your honesty and professionalism that continues to drive my wife and I to Acura. We will definitely spread your name around in case anyone is interested in purchasing a car. Again, thank you for making our car buying experience an enjoyable one. Car dealerships should have more sales reps like you and Acura is very lucky to have you on their team.Please share this email with your management team as someone with your capabilities cannot go unnoticed.Best regards,Adel Peralta
jeremylin
Oct 15, 2013
Victor Kaczynski was very friendly and helpful, thank you Victor! I'll definitely recommended him to other who is interested buying a new car. I'm glad I chose him. thank you again!
mproth
Oct 13, 2013
Mano Gobencion was excellent to deal with. It is good to know that Mano has been with Park Ave Acura for 10 years. I have bought several cars for myself and for my family from other dealership and when I called for my sales person after a couple years they are no longer working there. It is good to have a sales person who has a long working history with the dealership and that you can count on when you need to get in touch with him.Mano was knowledgeable and very patient with us. I purchase an Acura that had technology package. We are both in our late 70's and needed more training on the GPS. For additional training he came to our house on his off day to teach us on how to use the GPS.I will definitely recommend Mano to my friends and family and will follow him to any dealership he is employed at. He is truly an asset to Park Ave Acura.
dawnie818
Oct 12, 2013
I have been working with Keith since he was at another dealership and I followed him here because I only trust him. He is si super friendly too.
project432
Oct 11, 2013
I've been going to Park ave acura for a long time getting car serviced. I always had a loaner thanks to Tom and his staff. Purchasing a new 2010 TL SH-AWD with Maurizio was a breeze with affordable pricing. Thanks so much !Alex Correa
LGM77
Oct 10, 2013
Keith was a pleasure to be serviced by. I've had the opportunity to deal with him in the area before and I was happy to find out he was still local. He shot me straight and gave me exactly the information I needed. I'll definitely keep going to Keith for my service needs.
Lnav
Oct 10, 2013
I had a great experience in the service department. They were friendly and efficient Keith and the staff showed complete professionalism. I will continue to park ave Acura for all of my cars needs.
bamorrow
Oct 9, 2013
I have just puchased my third Acura from Park Ave. Motors. The dealer experience is outstanding. Their new sales person, Alfredo Sierra is on his way to becoming a fine representative for the brand.
typeacuratl
Oct 7, 2013
Only great things to say about doing business with Park Ave Acura. I purchased my first new Acura from them 10 years ago, and now, 10 years later, they've managed to stay true to their high standards. For this, I was able to do most of the transaction online via timely communication with Curt, who was extremely helpful (and friendly) every step of the way.After we left the dealership, I made a comment to my fiance that this was easily one of the most pleasant and easy car buying experiences I've ever had! (so thank you for that Curt and Jorge!) One of the little things... they had my plates ready by the time I got there... and saving me an additional trip, I was surprised and.. little things like that does make a difference!You can bet I'll have no hesitation in referring others to Park Ave for future business!
mustardo1
Oct 7, 2013
Overall experience was perfect, not too time consuming at all, brought in a print out ad and sales rep was able to match the offer and come to an agreement with more miles added, no complaints, fast easy and efficient service.
K1290
Oct 4, 2013
My recent experience working with John Kim at Park Ave Acura definitely exceeded prior car lease experiences I've had in the past at other dealerships. John was extremely helpful, friendly and courteous, taking his time to work with me as I made my final decision (over multiple visits). I would definitely recommend Park Ave Acura and we plan to return for our next vehicle.
krein
Oct 4, 2013
We found the vehicle online and signed up for a price quote, we were contacted by Maurizio Ranieri and set an appointment to visit the dealership. The car was in excellent condition and Maurizio was able to work with us on the price. This was a very low stress, simple purchase without the usual drama! Maurizio was very efficient and helpful all the way through the sale.
MikeTL0907
Oct 4, 2013
I have shopped at many different car dealerships over the years, but Park Ave Acura, by far, is the best place to go. Easily the friendliest staff I have ever encountered and the customer service was excellent. Also, they gave me a great deal! I would like to give a special thanks to a select few who made my shopping a superb experience. Moreno Rimmuado, John Kim, and Pete Vandenberghe are the main people who made my shopping pleasing and satisfying. Overall, my visit to Park Ave Acura was great and I would have no hesitation recommending this dealership to anyone!
stakaki
Oct 3, 2013
No high pressure sale or haggling with price, which was a very pleasant surprise. I would highly recommend Peter Alvarez & Park Ave Acura without hesitation.
skfowsar
Oct 2, 2013
I went in at 7:30 pm and signed a contract at 8pm right when they closed. There was no hassle and needless back and forth. John was very straight up and honest and gave me the best price out of 4 other dealers I dealt with. While I would always like to get a better price, I had to be realistic and understand I could not get the car for a steal given it's a new model (2014 Acura MDX). After I signed the contract, I wanted to pick up the car ASAP. John was actually off the next day and asked if I could come two days later. I mentioned I would really like to get the car ASAP so he arranged for me to come pick up the car the very next day even though it was his off day. He contacted me the next day to let me know when I could come to pick up the car and made sure all of my paperwork was in order. He even contacted me shortly before my scheduled original pick up time that there was a half hour delay so I should wait as to not waste my time.When I arrived at the dealership, John was there on his off day and made sure everything went smoothly. He put on my new plates, gave me an overview of my vehicle and made sure everything was OK.John already had the sale and didn't need to go the extra mile. Needless to say, he will be the first person I contact when I'm ready for my next vehicle.
JingleBells
Oct 2, 2013
This was the first time I had such an easy experience purchasing a car! Park Ave Acura was great and George Meyerson was fantastic to work with. I'm definitely coming back!
Simpleesweet825
Oct 1, 2013
Amazing experience at this dealer and definitely the best dealership that I have ever been to. They are organized and the workers are friendly and knowledgeable. Alfredo Sierra truly goes above and beyond to satisfy all needs without being pushy in any way. He is by far the best salesman I have ever worked with and I would recommend him and Park Ave Acura to anyone and everyone!
DonVic
Sep 30, 2013
My best purchase experience ever , been to a few dealers and they all gave me the runaround once I walked in to park ave Acura and met victor i felt at ease no pressure got the car I wanted at the price I wanted ,was in an out within 90 minutes , Victor is definitely an asset to this dealership .
erly
Sep 30, 2013
My husband and I were looking for a car that is good for all seasons. We visited the Parke Ave dealership and Mano greeted us. He was so friendly and profession. He allowed us to look around first and then talked to us about the car options that would fit our needs. He offered a test drive on the MDX and we took it. After the test drive he went over the MDX options. We like it because it fits 7 people since we have a big family and we travel a lot. We ultimately decided to purchase a red MDX and we love it! Mano did a wonderful job explaining everything - sometimes 2x (we can be slow absorbing the information). We did not feel rushed in making decision and he made sure we understood the options while he kept in mind our lifestyle needs. We have already recommended him to my family and friends. He is an asset to Park Ave Acura dealership.
Jklob220
Sep 30, 2013
Victor Kaczynski is remarkable individual. Demostrated excellent product knowledge as well as customer care. I had such a great experience because of him. Thank You!!!
linmer
Sep 30, 2013
I was referred to your dealership by a friend. When I walked in Mano was the one who greeted me. He was very friendly and professional. . I told him I was just looking around so he gave me some space to check out the models on the floor. After a few minutes, we started talking about the RDX and he offered a test drive. I took the test drive and I was pleasantly surprised with the car's performance and maneuverablity. The RDX is small but has POWER! Long story short, I purchased an RDX. Mano was very paitent when it came time to select the vehicle options. He is very knowledgeable and so down to earth. I would recommend Mano and Park Ave Acura dealership to all my family & friends.
reneescaccia
Sep 30, 2013
This is the 3rd time I have purchased a vehicle from this dealership and used the sales associate John Kim, who has been quite helpful and quick to get me into my new vehicle. John is an exceptional sales employee. I have recently purchased a 2014 Acura RDX.
Lovetsx
Sep 29, 2013
Having had my share of bad experiences at car dealers over the years, Park Ave. Acura and Dan Schapiro are a welcome change. Within 2 hours of walking into the dealership I was driving my new TSX. Dan was very helpful with pricing and he explained the car with great detail. Thanks Dan, I will be sure to send family and friends.
vjnair
Sep 29, 2013
Curt Lewis was very helpful and knowledgeable. The first contact was thru email and he respected my wishes to not call me but just use the email. He was very prompt in his replies and was helpful in me making a fast decision to buy an Acura RDX. I visited the dealership and within one week bought the RDX. The price he offered was also very competitive. I will recommend both him and the dealership to all my friends.
Jazzivet
Sep 26, 2013
Acura should be proud to have John Kim on their team. This was my second experience with him and it was great just like the first.
Grinch0814
Sep 25, 2013
Peter was friendly and informative. I had many questions on the day of the sale. He answered them all. I also had some follow up questions that I emailed to him and he also answered them in a timely manner. I asked for copies of the Carfax report and the Acura Inspection Checklist and he sent them to me. I would recommend him as a car salesman. Kevin Prendergast
jvilchez1
Sep 25, 2013
Im extremely happy with the service that ALFREDO SIERRA gave me. He has become more than a salesman, he has become a close friend. I drove to 7 different dealers looking for the best deal and I came back to PARK AVE ACURA at the end. Every dealer that I went to I told them what I want in the car and when i told them how much I want it to pay, They said "with that price you can only drive this low end car" but Alfredo got me in the car that I want it to the price that I want it. so don't waste your time and go to PARK AVE ACURA. I promise you wont regret it.He will help you to get the best deal and service, like he did it with me. He is someone that will do everything on his power to make you drive the car that you want; Tell him what you are looking for and I warranty that he will do everything to make it happen. THANK YOU again ALFREDO, I enjoyed the experience of buying this car and my dad is definitely coming back to trade his old car. =) If you go to PARK AVE ACURA, ask for ALFREDO SIERRA.
rjth55
Sep 25, 2013
The overall buying experience was very good. The price was fair. There was no pressure tactics. Post-sale, we spent over an hour going through the vehicle.
Justjenl
Sep 24, 2013
Dan made our decision to buy a new car easy. He was knowledgable, efficient and friendly, this is our second Acura. We live in manhattan and were so pleased with the treatment at Park Ave. Acura that we have decided to have our car serviced here from now on; it's worth the extra travel time to deal with professionals who are happy to help and go the extra mile.
Donnamcn1
Sep 24, 2013
Easy, friendly and fair. This is a return it for me in Dan as my sales man. I of a good deal with no hassles, no hidden costs etc.
chayes2
Sep 23, 2013
Moreno and Mano made buying a new car so easy! I have spent entire days at other car dealerships but at Park Ave Acura, I felt like I was in and out with a wonderful deal and beautiful new car, in just a few short hours. They made buying a new car such a pleasant, enjoyable and fun experience. I highly recommend this dealership. Thank you!
sharon910
Sep 23, 2013
I was very happy with Troy Dawson and the entire Park Ave Dealership - Went in just to speak about my lease ending and walked out with a new 2013 Acura TL - Thanks to Troy and his knowledge of the entire line of Acura vehicles - Also would like to praise your service dept - I call make an appt - I am also offered the option to wait or take a loaner - Always friendly -
MichaelMDX
Sep 22, 2013
Curt and Peter were incredibly knowledgeable and helpful in my decision to lease a 2014 Acura MDX. They answered my questions thoroughly and professionally. I especially appreciated their knowledge of the vehicle I was interested in and what the different packages offered. After speaking with them, I had enough information about the MDX to make a great decision and I did so without feeling any pressure from Curt or Peter. In addition, I was satisfied with the price of the vehicle because I felt that compared to other luxury SUVs, the MDX offered comparable and, in many cases, better quality features for a fair price. It is the best car I've ever driven, and features like the IDS system make it fun to drive (particularly the Sport mode)! If you're looking for top quality customer service and a top notch quality vehicle! I highly recommend Park Ave. Acura in Rochelle Park and the MDX.
B & J
Sep 22, 2013
This is the 4th Acura we have bought from Dan Schapiro. He and the team at Park Ave Acura have always treated us fairly and with great respect. At all times we feel that we are valued customers and Dan keeps out best interests in mind. Over the years we have formed a true friendship with him and our loyalty has been rewarded. Purchasing a new vehicle was once again a pleasurable experience. We travel more than 60 miles one way to Park Ave dealership to buy a car from Dan. Nothing more needs to be said!
corletta1
Sep 21, 2013
This is the 4th Acura we have bought from Dan Schapiro. He and the team at Park Ave Acura have always treated us fairly and with great respect. At all times we feel that we are valued customers and Dan keeps our best interests in mind. Over the years we have formed a true friendship with him and our loyalty has certainly been rewarded. Purchasing a new vehicle was once again a pleasurable experience. We travel more than 60 miles one way to Park Ave dealership to do business with Dan. Nothing more needs to be said!
thehowe
Sep 21, 2013
My salesman, Peter Alvarez, was great. It was the quickest, smoothest transaction I ever had while purchasing a car. The problem came when the key fob that was sold with the car did not work. Initially, the dealership did not want to pay for a new fob at a cost of $230 even though the broken fob was the only key I was given when I purchased the vehicle. The used car I purchased was over $20,000, its not like it was a cheap beater. After a few phone calls the dealership relented and paid for a new fob. This was not the fault of Peter Alvarez, but the used car manager's whose name I never learned. The used car manager turned what was an exceptional experience into a good experience with the typical car dealer nonsense. That being said, the price I paid for the used car and the money I was given for my trade was great. I would buy another car here and I live over an hour away.
pacierno
Sep 20, 2013
Have been going to this dealer for years. They have always been extremely knowledgeable, courteous, and extremely patient. I particularly liked dealing with Peter Alvarez. He has the patientience of a saint, answering my many questions. I have already recommended him to my friends.
rdifulco
Sep 20, 2013
We went into Park Ave Acura after visiting MANY other local Acura dealers and were pleasantly surprised by how nice, helpful and honest the whole team was. We were placed with Peter Alvarez and out of all my experiences with Salespeople Peter was by FAR the best. He was not pushy, fake, or quick. He let us take our time and really helped us to find the perfect car. He was honest and fair from the get-go, and because of this we came back and purchased the car from him. To this day I still recommend Peter and Park Ave Acura to anyone I talk to that's interested in buying a car. Thanks for making the experience a pleasurable one!
Keyvan
Sep 19, 2013
John Kim was very professional, friendly, and very knowledgeable about the 2014 Acura MDX I just Leased. He and the dealership made the experience of leasing this car a pleasure and a very fast one!!. I would absolutely recommended John and this dealership and looking forward to dealing with them again.
Priya1006
Sep 19, 2013
Peter was extremely knowledgable about the 2014 Acura MDX. He was sincere and honest and went above and beyond in helping us get the color combo we wanted in a short period of time. The whole experience was a breeze and we were very happy with the purchase.
Pamelita123
Sep 18, 2013
John Kim is very knowledgable and helpful with all my vehicle inquiries. He helped me in a timely manner without any issues and I will surely recommend him to friends and family.
hopey29
Sep 18, 2013
ALFREDO IS A GREAT SALES PERSON. HE KEEPS UP ON FOLLOWING THROUGH WITH THE CUSTOMERS. I HAVE ONLY BEEN A NISSIAN CUSTOMER FOR YEARS. AND DECEIDED TO SWITCH TO ACURA AFTER MY BROTHER LEASED THE ILX . I HAPPEN TO REALLY LIKE THE CAR.
rx2001jad
Sep 17, 2013
I concur with everyones sentiments. This is the second MDX I have leased from Park Avenue Acura. In each instance, I have dealt with Curtis Lewis. Curtis is a pleasure to work with, really knows his product and the overall experience has always been enjoyable. I would highly recommend this dealership because of Curt.
smakovsky
Sep 10, 2013
If I could give Eric Kim and Park Ave Acura 15 stars I would. Top notch service, top notch client relations.Car buying was a total pleasure, exactly like it is supposed to be. I could not even compare the service I got from Eric to type of service I got from different dealerships.Imagine this:You keep the price in mind and preparing to negotiate - and you get the honest number right away (even a little better than you wanted to get).You ask a question - and you don't need to wait 20 minutes for the answer - Eric gets it to you right away.You make an appointment - Eric is there waiting for you.How long does it take you to wait for the finance manager to sign on paperwork? With Eric I just scheduled a pickup of the vehicle and all the paperwork was ready for me. I just needed to sign and take the car.There are more examples like that. It was a very easy, relaxed and a comfortable experience buying a car. No pressure at all.One more note - I did my homework calculating the lease on any car. Eric was the only person where my calculations and his matched to 1 dollar. (With other dealers the discrepancy was up to 20%-30% and they were not willing to explain why).Bottom line - my second lease is up in May. I know exactly where I am going to get a new car - this will be Eric from Park Ave Acura.Thank you very much Eric for being honest, kindness and patient during my car shopping process. Thank you for answering all the crazy questions. Thank you for a pleasant experience and making me believe again that car shopping could be fun... See you soon for the next car!Slava
swenson
Sep 9, 2013
This was the best experience I have ever had purchasing a car. Curtis Lewis was my salesperson. Mr.Lewis was professional, knowledgeable, and helpful in every sense. He helped us get the car we wanted and while I usually find purchasing a car very stressful, that was not the case this time. I love my Acura, and would recommended Park Ave Acura to anyone looking to purchase a new or pre owned vehicle.
tbs6289
Sep 6, 2013
A no hassle environment, there are up front with every aspect of the sale of a new vehicle. The finance guy gives you all of the option and what they recommend without pushing which one to choose. They do explain everything in detail. After the purchase of the vehicle and on delivery they explain every option in the car in detail and how to use them.
deleon517
Sep 6, 2013
John Kim was professional, friendly, considerate, and very knowledgeable about the Acura ILX we just purchased. He made the experience of buying this car a pleasure and a fast one. This has been the 2nd time we have purchased a car from him. I would absolutely recommended John and this dealership.
Judith1981
Sep 3, 2013
Alfredo Sierra excelente representante de venta, muy profesional y honesto el cual me inspiro confianza desde el primer momentoque hable con el, Respondio a todas mis preguntas y me ayudo a seleccionar el carro que realmente yo buscaba.Estoy sumamente complacida con el servicio que el me ofrecio y definitivamente les recomendaria Alfredo Sierra a mis familiares y amigos.
rbeezer
Sep 3, 2013
I gave this dealership and especially Alfredo Sierra my sales representative the best rating possible because it made my buying experience of a brand new 2014 Acura RDX very easy. I had the pleasure of working with sales representative Alfredo Sierra. The first time I spoke with Alfredo was over the phone and he was very polite, friendly professional and very knowledgeable about the car. I was happy to make an appointment and I chose your dealership because of the great interaction I had with him. He answered all my questions and made my buying experience very easy and stress free. He took the time to explain the car in detail and after my purchase he called me to see if I had any additional questions and if there was anything else he could help me with. Because of my positive experience I would highly recommend Alfredo Sierra and this dealership.
taromina
Sep 3, 2013
Maurizio Ranieri was professional, friendly, considerate, and very knowledgeable about the Acura MDX we just purchased. He made the experience of buying this car a pleasure. I would absolutely recommended Maurizio and this dealership.
vengaboy89
Aug 29, 2013
I had a FABULOUS experience at Park Ave Acura and would highly recommend saving your time and going directly to Park Ave!! I shopped around at almost every Acura dealer in Northern NJ and Park Ave was by far the friendliest, speediest, and most pleasant dealer to work with! They gave me a phenomenal deal of my new 2013 TL SH-AWD and Curt really went above and beyond to accommodate. I used to bring my 2007 TSX to their service department and that department is excellent as well!!
djudyhealey
Aug 29, 2013
Park Ave Acura and Curt Lewis were extrmely courteous and eager to get the car we wanted and the best deal we could get. I feel confident that this dealership will help maintain our car and be able to keep the Acura we purchased for a long time. I would recommend Park Ave Acura to my friends and family members.
andrewlondon
Aug 28, 2013
I hated the whole car buying experience UNTIL I went to Park Avenue Acura. They are honest people with integrity and who value their reputation as much as the relationship with the customer. They made the whole experience a pleasure!
raffichav
Aug 27, 2013
Always had a nice experience at Park Ave. Acura. Have been leasing from them for over 10 years. Have always dealt with George Meyerson and always had a great experience. No run around. Prices and incentives are straight forward.
Jerseysal
Aug 25, 2013
We buy Acura because it is an unbelievably great vehicle and we go to Acura of Park Ave in Rochelle Park because of Victor Kacynski. You won't find a better salesperson anywhere.
mmcsweeney
Aug 24, 2013
When looking to lease an Acura TSX I met Victor to go over what I was looking for. Victor truly listened and worked diligently to find the exact car and meet my expectations regarding pricing. Though we reviewed options, he never made me feel as if he was pushing me to buy just any car. Victor even offered to come to the dealer's office to deliver my car while he was on vacation! A few days later, I went back to pick up my brand new car both Victor and Jorge made it easy to complete the paperwork and review features of my new vehicle. I was in and out without any delays. What an easy and painless experience!
BGina
Aug 22, 2013
Curtis Lewis is a phenomenal salesperson. He was extremely accomodating, and went out of his way to make purchasing a 2014 MDX a pleasurable experience. I would highly recommended Mr. Lewis and the Park Ave Acura Dealership in Rochelle Park, NJ.JeanTotowa, NJ
bobek79
Aug 21, 2013
When purchasing my 2014 MDX I was being assisted by Alfredo. Alfredo was very knowledgeable about the car, very friendly, honest and straightforward. No surprises throughout the whole process of the purchase. Even after the purchase was completed, he called me on numerous occasions to follow up if everything is fine with the car . Alfredo was very helpful with showing me all the "bells and whistles" of my new car. My entire experience, pre and post purchase, dealing with this salesperson was excellent.
dublin99
Aug 21, 2013
The sales experience was very pleasant. My salesman was knowledgeable and courteous, not pushy as many other salesmen can be. I was happy to purchase my vehicle from this dealership and salesman.
Heather4271
Aug 20, 2013
Park Ave Acura is the place to go if you're in the market for an Acura. This was my second lease from Park Ave Acura- 7 years apart and I can honestly say that the experience has only gotten better since my first visit back in 2006. Curtis answered every question I had during the initial test drives, he answered every email promptly, all of the information he provided was spot on and when he told me what my lease payment would be...there was no surprise when I picked up the car. James had everything setup and ready to go...I wasn't even sitting long enough to let the seat get warm before he was handing me the keys to my new TL. My car was waiting for me out front and Curtis took the time to explain everything to me from front to back, inside and out. I never once felt pressured to lease/purchase and Park Ave Acura stood by everything they said. They truly are an exceptional dealer with exceptional employees.
Tmness
Aug 20, 2013
Curt was very easy to work with, he did a great job and the whole experience was quick and painless. I would definitely recommend this dealership!
mdsypr
Aug 20, 2013
I found the car I wanted on their website. I contacted a friend that recommended John Kim. He was helpful and helped me close the deal in one day. I will go back for my new car when ready. I would recommend this dealership to anyone.
alederman
Aug 19, 2013
I had worked with Park Ave Acura many years ago, had a great experience, and dealing with Alfredo was no different. Professionalism is the key word. Great place to work with and great person to work with. Thanks Alfredo.
smedresman
Aug 19, 2013
I cannot recommend Park Ave. BMW more sincerely and more emphatically. I recently had a service need for my BMW that was more complicated than usual. If the problem hadn't been handled well it would have left a pretty bad taste, but instead, the problem was resolved efficiently and in a manner beyond my expectations, solidly confirming my gut instinct that these guys have your back. It's rare in life to have a sense that anyone really knows what they're doing, and almost unheard of to think that their car repair guy knows exactly what they're doing, but that's how I feel. Park Ave. BMW and especially Larry Weiner, are truly the best. And here's something else: My wife, who has her BMW serviced at Park Ave BMW, has told me that she wouldn't even consider buying another brand car as long as Larry Weiner is still there. Now, has when have you heard that kind of loyalty? I wasn't as certain of that before my recent service call but now I know she's right. You can trust Park Ave. BMW and you should use Park Ave. BMW.
sylvia894
Aug 16, 2013
Victor was very professional and easy to work with. He was very knowledgeable of the vehicle and kept us informed of the delivery progress. He was very honest and helpful.
jlitsas
Aug 16, 2013
I worked with a great sales representative at Park Ave Acura named Alfreda Sierra. He was very responsive, a great listener, showed interest in me and my wants and needs. Alfredo was extremely knowledgeable and understood his products and services in great detail. He was very creative - and honest - in offering a great deal for a new car. The sales representative can make a huge difference and Alfredo was one of the best I've worked with. In addition, I thought the Park Ave website was very complete and easy to navigate, and the dealership provided comprehensive and up to date materials.
sonypsps
Aug 15, 2013
Alfredo was very kind and friendly without being forceful like other salesmen I have encountered. He always responded by email and returned my calls even when he was off. A very professional gentleman and did not upsell me or force me into uncomfortable situations. If I will look for a new car in the future, I will definitely try to find Alfredo Sierra to help me.
acuratl8206
Aug 14, 2013
John was my salesperson for the purchase his very knowledgeable and easy to work with I bought a certified Tl I will refer my friends and family to him
bocajeda
Aug 12, 2013
Alfredo was very helpful, answered all my questions very promptly (via phone and internet) and was extremely courteous and responsive. He helped me to rethink what I was looking for, asked good probing questions and was just a great guy to deal with.
Cougz77
Aug 10, 2013
Very friendly, went out of way to make sure I found the vehicle I wanted! Communication good, price negation good! Alfredo was amazing and I would definetly recommend friends and family to him and to park avenue Acura!
mariposa1324
Aug 10, 2013
Mr. Sierra was approachable, respectful, knowledgeable and courteous. He asked the appropriate questions to get me the best fit for my car. I chose the Tl for performance and luxury features. His suggestion to test drive the Tl was the best. I discovered that the TSX could not compare to the Tl. The negotiations for price were done respectfully and tastefully. I had the best experience. I would recommend Mr. Sierra to all my family and friends. Fran James Gelles
Rcsnelson
Aug 10, 2013
We got a great price and friendly service with Alfredo at Park Ave Acura. I would highly recommend using them for future purchases or service.
MsJulieee_
Aug 8, 2013
I had the pleasure of being referred to Victor by one of my close friends. He was extremely knowledgable and friendly. I hardly EVER write reviews on websites, and I just HAD to give him a great review (that should tell you how excellent my experience with him was). I arrived at the dealership not really knowing what I wanted to walk out of there with, I just knew I wanted something newer and fully loaded. I test drove the 2013 ILX (recommended by Victor after having told him what I was looking for) and I immediately fell in love. Victor was patient with me (this was the first time purchasing a car without my parents) and after 3 hours in his office - I walked out of there a proud Acura owner. A genuinely honest car salesman is hard to find and I am glad I found Victor. If you want someone who knows their cars, is extremely friendly and makes you feel like they are looking out for your best interest - Victor is for you. I will be coming to him the next time I purchase an Acura!
schnagler
Aug 7, 2013
Curt was fantastic! Our negotiation was simple, clear, and pressure-free. I was able to do it all online, and only had to go to the dealership to pick up my new 2014 Acura RDX AWD. Compared to the other dealerships I deal with - Acura of Manhattan and Paragon acura - Curt at Park Ave Acura was a dream. It's definitely worth the short drive from New York City to do business with them!
yoyos111
Aug 3, 2013
sale person name Victor Kaczynkis is excent doing his job is comvense me to buy a car and he told the true no lies that is what i love the sale person.
SkylineUSA
Aug 1, 2013
I bought a 2014 Acura MDX from Curt at Park Ave Acura and it was a great experience. I initially contacted Curt over email through their internal sales department, and I was able to negotiate on the price of the vehicle and for accessories. He was patient with me during the test drive when I installed my two child car seats to test the fit. The trim/color combination I wanted was not available, but Curt was able to do a port swap with another dealer for me. I still waited a month for my car to be built and delivered, but it was much faster than the typical 6-8 weeks!Closing out the purchase was excellent too. James, the Finance Manager, was very easy to work with. He showed me the various options for extended warranty and other packages, but didn't pressure me at all.Overall, I would recommend Curt and Park Ave Acura in the Northern New Jersey area!
jmansager
Jul 31, 2013
My wife and I recently purchased a used 2010 Acura RDX with Dan Schapiro as our sales representative. The car was exactly what we wanted and Dan did a great job of answering all our questions and making us feel comfortable with our buying experience. Dan worked with us on both the price of the RDX and trade-in value of our car to help us get us a good deal. If you're looking for a comfortable, low pressure environment, I would definitely recommend Dan Schapiro and Park Avenue Acura.
snturner
Jul 30, 2013
The entire experience was quick, easy and "painless."Dan and the staff delivered a quality vehicle at the right price at the right time.this included getting me out of my existing lease early.From test drive to deal was about an hour.
bonntom
Jul 28, 2013
John called me 6 months before my lease was due. It was difficult to come up to a mutually acceptable deal due to the low inventory of TLs. However, John continually worked the numbers and spoke to his manager and within a hour he had created a deal for the TL with the technology package at a level I could afford. He was very professional and worked hard to make the deal.
rmredman
Jul 26, 2013
I love Park Avenue Acura- both the sales and service department are top notch. I recently purchased my 3rd Acura from Curt Lewis at Park Ave Acura. This is the first Acura that I bought from this dealership. I had been taking my 2004 TSX to Park Ave for Service for many years. I was never disappointed by the Service Department. During my last service visit in May 2013, I fell in love with the 2013 Acura TSX loaner car. I decided to give the sales department- specifically the internet department a try and inquired on the 2013 TSX. Almost immediately Curt Lewis from Park Ave Acura Internet Sales contacted me with a great price. He wanted to give me the best price he could given that this would be my first purchase with them. Having done my research, I knew he was being honest. He was courteous, quick to respond to emails and phone calls and there was no pressure. He was also highly knowledgeable on the model that I wanted. All aspects of the purchase were smooth, informative and quick. In fact to my surprise, when I picked up my car for delivery, the permanent plates were already on the car! What a great experience I had. Curt delivered on everything that he promised. I would highly recommend Curt Lewis and Park Avenue Acura to anyone looking to purchase an Acura. Thank you Curt Lewis and Park Ave Acura!
pdelemos
Jul 25, 2013
My husband and I purchased a new Acura MDX back in 2006. We purchased it at Park Avenue Acura and our salesman was Paul Epstein. Our experience was so great that when we wanted to buy a used Acura MDX in 2013, there was no question that we were going back to see Paul at Park Ave. His professionalism and honesty is second to none. There is never any pressure and you actually feel comfortable purchasing a car. We have recommended Paul to our family and friends and would definitely recommend him to you.
dawn1468
Jul 22, 2013
None of the local dealers in NY was able to beat the pricing at Park Avenue. The process to buy my car was extremely quick, finance approved within 10 minutes. Wonderful experience... Thanks Curt
cbrucia
Jul 21, 2013
Curt was the man. I live in NYC and was in the middle of moving to NJ. He was the only salesperson who responded promptly via e-mail and came ready to deal quickly. Once I locked in on a TSX as the car I wanted, we came to a quick agreement on a competitive price. Curt then drove out to Berkeley Heights to meet us to sign papers on the day of our closing. The next day I arrived at the dealership first thing in the morning to find the car fully detailed, gassed and completely ready to drive off the lot. No fuss, no muss, no sleazy sales tactics or tack-on charges. Super smooth all around. Love the car too.
djourdy
Jul 20, 2013
I just recently bought the 2014 MDX AWD Tech package. I probably corresponded with about 10 dealers in total and Curt Lewis was absolutely fantastic compared to the rest. Unlike a majority of the other dealers, he respected my wishes to correspond only by email throughout the process and did not harass me with one phone call after another like many of the other dealers. He promptly responded to every email, and he was professional, accommodating, and totally customer-service focused. He worked with me to establish a very fair price for the vehicle and package I was looking for. Although I had a slightly lower quote from another dealer, I was so impressed with his professionalism, that my wife and I decided that we would rather give him our business. When I got to the dealership, I was prepared with a print out of the agreed upon price of the vehicle and a number of other items I thought might need in case of any surprises. However, there were no surprises whatsoever. Curt had all the paperwork filled out and ready to sign. The numbers were exactly as agreed upon with no surprises, and the process in the dealership took less than 30 minutes and I walked out the door paying exactly what we had agreed upon. The car was ready with all the accessories in just a few days (again beating my expectations), and Curt was very helpful in getting me acquainted with the new car. I recommend Curt and his dealership without reservations, and I will be reaching out to him for any Acura purchases I am considering in the future.
route17sat
Jul 16, 2013
the entire team at Park Ave Acura is fully professional and courteous. They treat you with respect and make your purchasing experience pleasant. John Kim in particular is a class act. I would recommend them to anyone looking to purchase a new car.
JPITTSIII
Jul 12, 2013
It was time to trade in my Acura TSX 2011. I went to the dealership and met with the salesman Curt Lewis. He was very professional and really went through great lengths to help me out & make me satisfied. Curt gave me plenty of options to choose from when I came into the dealership for my appointment. Curt Lewis was very Professional and was very knowledgeable about Acura cars. Curt didn't rush me like most salesmen, instead he let me decide but gave credible input. I highly recommend Park Avenue Acura.
National chaser
Jul 9, 2013
John Kim is an Awesome guy to deal with. No bs, games, straight forward. Definitely. I am coming back again when my lease is up.
amdonaghy
Jul 2, 2013
Troy Dawson was a pleasure to work with. He was intuitive about my needs and knew immediately before I could tell him what a good fit for me would be. He was up front and transparent about various pricing and financing options. He took the time to walk through the process with me and and truly worked with me to get the model I wanted with a price I was comfortable with. After we came to agreement on the price he moved quickly to make the transaction happen seamlessly. I needed to drive home with the car the same day so Troy himself helped me empty out my trade in vehicle...even removing stickers from my windshield himself and affixing them on the new vehicle. Despite the fact that I am an attorney and well versed in leasing transactions etc., the process of choosing a new auto and the subsequent negotiation and paperwork is always daunting to me. Troy made the entire process comfortable, simple and pleasant. The rest of the team including the business finance/department were just as accommodating and down to earth. Park Avenue Acura distinguished themselves from the pack. I highly recommend Troy and the Park Ave. team for your next auto purchase.
alee1979
Jul 1, 2013
Curt and the Dealership went above and beyond to get me a great deal! I would definitely recommend this dealership to friends and family. Very impressed.
ScooterKin
Jul 1, 2013
I have been coming to Park Ave. Acura for over 10 years, traveling formally from Long Island and currently from Connecticut. Clearly, Park Ave. Acura continues to do right by me every single service visit, scheduled or otherwise. I have enjoyed their professionalism, their passion for white-glove customer service, and their efforts for continued success. I look forward to a lasting relationship with the Park Ave. team, particularly with Tom Schou and Peter Vandenberghe.
Venjur777
Jun 25, 2013
This was my first Acura purchase and I was very happy with the overall experience. Curt was professional, accommodating, and totally customer-service focused. The entire new car buying process was smooth, hassle-free, and pleasant, thanks largely to Curt. I got the RDX for my wife and she loves it...what more can anyone ask for? Thanks to Curt and the guys at Park Ave Acura!
jasku880
Jun 24, 2013
Victor was great from the start. Soon as I came in, he greeted me with no pressure in a friendly clam way. He gave no run around, no BS, straight to the point about the price and the car. Very knowledge about the cars. I couldn't really argue about the price, because the cars at Park Ave are very reasonable, and from the research from other dealers and websites, Park Ave had best prices, even cheaper than non-certified cars. I will do business again and recommend people I know that is looking for a car. Thank you again.Jason Ku
Jkutler27
Jun 20, 2013
This was the best buying experience by far. Troy Dawson went above and beyond to get me the RLX that I wanted. I'm so happy with my purchase.
psillari
Jun 16, 2013
It was a pleasure working with Curtis. I knew what car I wanted and how much I wanted to pay and Curtis made it happen. It was just an overall pleasant experience throughout the whole process.
MikeReen1210
Jun 6, 2013
Leasing an Acura was a pleasant experience thanks to our Sales and Leasing Consultant, Maurizio Ranieri. Truly a genuine guy! His easy going personality, patience and willingness to explain everything, was greatly appreciated. Maurizio felt more like a neighbor than a salesman to us, which is meant as a sincere compliment!!We are enjoying our Acura!! Thank you, Maurizio!Kind regards, Mohammed and Maureen Nasr
alex2277
Jun 5, 2013
Nick was great. I originally entered what I was looking for on the internet and Nick got back to me right away. He got right to the best offer with no hassle. I shopped around to other dealerships, and his offer stood as the best. Very good experience. Plates and registration were ready day of pickup.
IvonneLimongi
Jun 4, 2013
I had an excellent experience at Park Ave Acura. Nick Martinez was very efficient and courteous. I contacted Nick via email and when I arrived to the dealership everything was all set. I was out of the dealer with my new car in less than two hours which was great. I would definitely recommend this dealer for your car shopping experience!
Binpat516
May 31, 2013
My experience with park ave Acura was excellent, especially my salesman Curt Lewis was knowledgeable ,honest and friendly.Curt knew exactly what I wanted and worked with me very well,also I got a fair deal on my trade in.The best thing I noticed about curt is that he wont bother you this everyday phone calls like most car salesmen.We communicated via email which was very convenient and fast. I highly recommend this dealer and Curt Lewis to anyone.
brianchannyc
May 31, 2013
Excellent service and buying experience...traded in a 2003 nissan pathfinder...My dad loves his new MDX...Curt is great to work with! would recommend to everyone i know.
Chun2013
May 31, 2013
The salesman was helpful in the description of vehicle model and explained the pricing procedure for used vehicles. He went over car fax and contacted my insurance company. He did all the paperwork needed. It was a fast process, I just signed, payed and drove away. I am happy with my new purchase.
dscarpelli
May 31, 2013
Park Ave Acura made buying a new car easy. Our Rep Curt was pleasant, easy to work with and very knowledgeable. I would highly recommend Curt at Park Ave Acura!
FirstAcuraPurchase1
May 31, 2013
From start to finish a very smooth and pleasant experience with our salesman John Kim. I would highly recommend and I know where I will go when I need my next car. This was my first Acura purchase and it will not be my last at Park Avenue Acura in Rochelle Park.
JodyDague
May 31, 2013
I contacted Nick by email and we worked out the details for our new RDX. It was a very easy process. We highly recommend Park Ave and Nick.
millerrodra1
May 31, 2013
Curt was very thorough and straight forward with me proving me with a great customer experience. Curt was able to answer all the questions I had for him and helped with my lease return process. Thank you for a great experience I hope to purchase future vehicles with Curt and Park Ave Acura.
rob421
May 31, 2013
The experience at Park Ave Acura and especially with Salesman Curtis Lewis was as easy as it could have been. This was my second lease with Curtis and the reason I came back to him for the second time was because it was just as easy and pain free the first time I leased a car from him 2 years ago. I would recommend Park Ave Acura and Curtis to all my friends and associates who are looking for a quality car and friendly service.
Pcapuano
May 30, 2013
Nick was great to work with, def one of the best, easiest car purchases I've ever made. I'd highly recommend Nick and this dealership to all of my friends and family.
glo9
May 30, 2013
The dealer was friendly and very responsive. I returned for my second lease with this dealer and had another great experience. I would definitely recommend.
jdramirez1
May 28, 2013
This was by far the best car shopping experience I have ever had. From beginning to end Nick Martinez offered my brother and I superb customer service. He responded to my online inquiry in a timely fashion and scheduled to meet with us same day of phone contact. He spent the time necessary for us to feel good about making the purchase. His diligence and product knowledge truly convinced us to make our purchase at Park Ave Acura. We never felt rushed to make a decision or to go for a specific model over another. After having visited a few other dealers this was definitely the top of the scale when it comes to top notch customer service. Mr. Jorge Herrera in the financing department was extremely efficient in getting us the financing we needed and advised us well on other products offered. We are very happy we decided to purchase with Park Ave Acura. Thanks Nick!
KPena
May 28, 2013
I had already made my mind on what vehicle to purchase. The most daunting task, selecting a dealership. I have been doing research for over 4 months on which one to select. With my past experiences with dealers and their financing departments, I wanted to stay away. At the same time I knew that I was going to approach that bridge once again in the future. Once I gathered myself and gained some courage, I sent an email to their internet sales. I asked to see an Acura MDX and so it began. I showed up that evening and was greeted by Nick Martinez. Not pushy or overzealous on making a sale. At first glance I did not find what I was looking for. He agreed and we were going on our way. I described exactly what I wanted and he gave me options to think about. One of the options was comparable on what we were looking for and we settled on something the next day. The process was smooth and without any shortcomings. This gave me a bit of hope that there are companies out there that cut to the chase and address the customer and their needs. Thanks Nick
Sjones1752
May 28, 2013
John Kim made my new car lease experience far easier than I ever thought it could be. He acted as true customer service advisor instead of the unpleasant salespeople I've dealt with at other dealerships. I have to say I was extremely impressed by his patience and professional demeanor. While one would expect that out of any salesperson, it sadly is few and far between. He didn't make me feel like I could not afford what I wanted, but instead worked with me to make it happen. John not only listened to what I needed in a vehicle, but actually HEARD it and put me into the best possible financing scenario for my current lifestyle. I also very much appreciated that he helped me work within my budget. I left the dealership feeling confident with my decision. John has earned a repeat customer for the future and will certainly be recommended to family, friends and co-workers. My boyfriend's car lease will be up in about a year and we will be back to see John. An overall great experience start to finish!
BetsyM
May 24, 2013
John put together a miracle deal for me, which was not easy at all . I was looking for an affordable lease and a specific car, John went above and beyond to get me exactly what I was looking for. He is extremely informative and very easy to deal with. Stop in and ask for him, you won't regret it!
bigjimt
May 24, 2013
The buying experience with Curt was a pleasure. He is a true professional. He is highly intelligent about his product and can explain detailed points while comparing various vehicles, in contrast to salespeople at other dealers I spoke to who knew less about their cars then I did after 5 minutes of internet research. What I also really like about Curt was that he answers emails almost instantly. We basically did the entire transaction over email - which is exactly the way things work at my finance job in NYC and is the way I like to do business - simple and efficient. With regards to price, I subscribed to the Consumer Reports Buying program and received internet quotes from dealers closer to my home; I didnt tell Curt what those quotes were, and when Curt gave me his internet price it was $500 less. Also, I financed the car with Acuras current 0.9% program. Curt gave me the forms over email as a pdf, I filled them out, and emailed it back. I also sent Curt pdfs of my insurance card and a few other necessary paperwork items. When I arrived last night at Park Ave to pick-up the car, the paperwork was all done, I signed the docs and was done in about 7 minutes. Curt then spent 45 minutes in the car with me reviewing all the key points I would want to know before driving off the lot.Overall, Curt and Park Ave were both terrific. I have often wondered in the past why the buying process for a $40,000 product was so arduous . Now I know it doesnt have to be. Going forward, I would never buy a car anywhere else than with Curt at Park Ave.
martinchen415
May 23, 2013
It was one of my best experience for purchasing vehicles. I test drove Acura ILX first at the dealership, and then made a quick deal with Curt Lews, he is quick, paitent, efficient and curteous. And basically the overall experience was great!
ginuzza
May 22, 2013
John is a very informative and patient sales associate. He addressed all of our questions even despite us keeping him from his family after the dealership was closed. He offered his help in all ways possible and we appreciate his excellent customer service. I would definitely refer him to a friend looking to purchase a car.
lukasz4k
May 17, 2013
Overall a very positive experience while purchasing my Acura from Park Ave dealership. From the very beginning Curt was a great salesperson to work with. He was very responsive to my calls and emails. On top of that he got me a great deal.
gk20000000
May 14, 2013
Buying a car here was a great experience. Curtis was professional and incredibly helpful, answered all of my questions and I would recommend this dealer to a friend.
Josevrunda
May 8, 2013
I was in the market for a acura rdx and doing my research park avenue acura had the best prices. I got in contact with nick through email and set up a appointment. Me and my girlfriend met nick at the dealership and he greeted us immediately when looked at different rdx models and he explain the features and benefits of every vehicle he was patient and profressional nick help us choose the right vehicle for us and worked with us on a price that was affordable. He made us feel very comfortable and at ease with our purchase he never rush us and push us to make a decision. Nick is one in a million I would definitely recommend him to my friends and co workers. Also thank you to park avenue acura staff for being friendly and courteous.
Dannybiz1
May 2, 2013
Maurizio was fantastic..helped me with everything and was there for anything I needed. I highly recommend this salesman and this dealership if you are looking for helpful staff.Danny
rszczur
Apr 30, 2013
Everyone at Park Ave Acura was very nice and helpful especially John Kim and Tony Goncalves. They all act very professional as well. Having experienced other dealers, this place is hands down the best in everything they do.
Peachesjoey
Apr 28, 2013
This is my third Acura from Park Ave., and as usual, the experience was nothing but top shelf. I explained what we were looking for and what we were willing to spend. Moreno and Troy put together exactly what my wife and I wanted, they are a credit to the Acura family! Thank YouThe Miserendino Family
elimatos
Apr 22, 2013
It was great dealing with this dealer I called and asked if the vehicle I saw online was available I was told it was and guess what? It really was available, no bait and switch here. Salesman Daniel Schapiro was great to work with. I definitely recommend Park Ave Acura. Thank you for making the experience as painless as possible.
gary00
Apr 21, 2013
I would highly reccomend this dealer and particularly Salesman John Kim. He is the utmost professional and this is the second car I have leased from Acura and him. There was no back and forth price haggling and John was very astute to meeting my needs and price. He is a rarity in today's car sales world in that he has the ability to make car shopping a pleasant experience rather than a negotiating nightmare. He also excells in customer first skills and at no time in both my buying experiences with him did I feel the slightest pressure to close the deal. A true professional and a great asset to Acura!
gica
Apr 20, 2013
I highly recommend this dealership, and more specifically, the salesperson who assisted me, John Kim. John exceeded my expectations in navigating through the transaction to meet my needs. He created a customer focused, personalized experience, and I will be certain to recommend him often. Thank you!
jcregan27
Apr 17, 2013
This was my first experience leasing a new car and I would say the employees at Park Ave Acura made the process as quick and painless as possible. Dan Schapiro was a pleasure to work with and very helpful. He thoroughly explained all of my options and offered me a great deal within my price range. The car was available as soon as I was ready to pick it up. The dealership was very accomodating and promptly followed up with me to see how everything was going. I would highly recommend Park Ave Acura.
FrankBrennan
Apr 15, 2013
The experience I had while visiting Park Ave. Acura was beyond exceptional. Nick Martinez was professional, friendly and extremely helpful. He answered all and any questions honestly and provided a wealth of information not only specifically about the Acura brands but the competition as well. As a consumer there is dreaded fear of walking in to a auto dealership and feeling pressured in to buying on the spot. Nick provide just the opposite experience. I was pleased to make the purchase. After an extended search for a new vehicle I felt totally confident in purchasing my new vehicle from Nick. I will be sure to recommend Park Ave. Acura to family and friends and definitely tell them to speak with Nick.Thanks,Frank Brennan
pjarczewski
Apr 12, 2013
This was my 3rd automobile purchase and by far the best experience. It was quick, to the point and no hassle. Staff was very friendly and answered every question knowledgeably. This was, to-date, the best dealership I have visited in New Jersey.
valcwilson
Apr 9, 2013
My experience at the Acura dealership on Route 17 in Rochelle Park was just exceptional, I have not had such a great experience purchasing a car in a long time. My sales consultant Victor Kaczynski was just EXCEPTIONAL, he went above and beyond to make sure that I was satisfied with my purchase, as an administrator myself I have no doubt that this gentleman will do very well in your company. I will be sending all my friends and family members who need a car or SUV to your dealership.Thank you,Vallretta Chapman-Wilson, ThM, ThD, BSN, RN.
cmyersf93
Apr 9, 2013
John Kim made my recent purchase a smooth and pleasurable experience . I would highly recommend John and the giys over at Park Ave if you are looking for a first class experienceC.Myers
sanagy
Apr 8, 2013
Worked with Curt to lease an Acura TL. Negotiated the entire deal online. Curt was responsive, honest, and open. Any questions I had were answered thoroughly. Closed the deal, signed the paperwork all with less than an hour! Will gladly recommend Park ave Acura & Curt to my friends & family.
mperez1986
Apr 7, 2013
Going on my third Acura, I find them to be an amazing line of vehicles that are high quality and affordable. Park Ave Acura has always been accommodating. They went above and beyond to make my purchasing experience easy and found the perfect car for my lifestyle. I am very happy with my new ILX and will definitely be returning to Park Ave Acura for all my car needs!
richardschackner
Apr 5, 2013
This was the easiest and most refreshing process i have had in leasing a car. Moreno and John are great and i am currently reccomending them to my co workers. I am now a major promoter of Park Ave Acura.
jpintarelli
Apr 3, 2013
I've been swamped at work and forgot my lease was up. Nick took care of everything same day. When I picked up the car, I was out of the dealership within 20 minutes.
AdrianaDurso
Apr 3, 2013
After looking at a couple other Acura dealerships, this one gave me the best price and were the most efficient. I told them exactly what I wanted and they produced the car for me right away. Nick Martinez was very helpful and did a great job explaining my lease and all the features of my new car. This was my first time leasing a car and it was a great experience overall. I will definitely stay with Acura for my future cars.
diamondgirl123
Apr 3, 2013
Since meeting John in 2012, I have leased an Acura MDX and a TL with him. He has made both experiences pleasureable with his calm disposition, easy going manner, and expertise. He knows what he is doing and knows how to work within the consumers budget.I highly recommend John if you want a great and painless experience. I am a brand loyalist - I am a John loyalist. In the future, I look forward to continuing to work with John and Acura!Thanks again for everything!
pedrpon
Apr 2, 2013
First, let me start off by stating this is my 3rd Acura purchase over the years, so I have been "around the block" when it comes to purchasing Acura Cars. This is the first purchase I have made with Park Ave Acura, as I have worked with a few other Acura dealerships in the past. Curtis Lewis was referred to me by a friend that made a recent purchase with him. Curt and I corresponded via email, then over the phone for a few weeks as he was helping me find the color combo TL I wanted. From the moment I walked in to meet with Curt in person, I noticed it was a relaxed atmosphere and was greeted with a smile. Curt was a pleasure to work with. He will make you feel relaxed and at ease, which although may seem like a simple task for an auto sales associate to do, experience has proven otherwise in the past. The purchasing process was what I will call 'Quick and Painless' with no issues or high pressure sales tactics. My time is very limited and valuable to me and Curt was very considerate of that and worked around my schedule. Upon delivery of my car, I met with Fiance Specialist James Lundy, who was fantastic as well. He carefully explained everything in detail to me about my financing and did not pressure for any of the " extra's & add on's " that your some Auto Finance Specialist may try to pressure you with. I have to say, my total experience with Curt Lewis was fantastic and I would recommend Curt and Park Ave Acura. Oh, and btw- I live about 1.5 hrs away from Park Ave Acura and I do have much closer Acura Dealerships nearby to my home and work, but I am very glad I made the trip to Park Ave Acura to meet with Curt. I am sure I will be back, when I am ready for my next Acura.
CTWarren
Apr 1, 2013
Even though I didn't buy an Acura, I couldn't have been happier with my experience.. Nick Martinez was honest right from our phone conversations days before I actually went there.. He was willing to work with my situation and get me into the car I wanted without nonsence or bs-ing me.The place is very clean, The staff was friendly and cordial. First rate dealer I would recommend to anyone looking for an vehicle. I wasn't pushed, or talked into anything, like other dealers trying to sell me any car just to make a deal. Jorge Herrera, the finance manager was also a pleasure dealing with. So for me it was well worth the 1 1/2 hour drive from CT, and my pleasure, NOT to have delt with your typical car salespeople.
BenP
Mar 25, 2013
After searching for close to 2 weeks visiting several dealers for a pre-owned vehicle, I came across this sleek 2-door coupe at Park Ave Acura on cars.com. I first spoke to a friendly Nick Martinez over the phone to try and schedule an appointment to take a look at the car. Although Nick had the day off on the day I wanted to see the car, he arranged for his equally friendly associate Curt Lewis to assist me with the car. Curt's knowledgeable, friendly, detail oriented, no "hard sell" approach was quite refreshing. Although I was in the early stages of my car search, he knew I had taken a liking to this coupe and seem to want to help me end my search as I had mentioned a couple of lesser attractive alternatives. With Curt knowing what kind of budget I had, he worked his tail off and got the numbers to meet my budget. After closing the deal that afternoon, he went the extra mile and got me my plates and registration 2 days later when I picked up my car!!! Curt Lewis loves his customers and is a truly dedicated professional. I would recommend / refer him and Park Ave Acura to anyone in the market for a vehicle.
mrcignal
Mar 25, 2013
After searching for close to 2 weeks visiting several dealers for a pre-owned vehicle, I came across this sleek 2-door coupe at Park Ave Acura on cars.com. I first spoke to a friendly Nick Martinez over the phone to try and schedule an appointment to take a look at the car. Although Nick had the day off on the day I wanted to see the car, he arranged for his equally friendly associate Curt Lewis to assist me with the car. Curt's knowledgeable, friendly, detail oriented, no "hard sell" approach was quite refreshing. Although I was in the early stages of my car search, he knew I had taken a liking to this coupe and seem to want to help me end my search as I had mentioned a couple of lesser attractive alternatives. With Curt knowing what kind of budget I had, he worked his tail off and got the numbers to meet my budget. After closing the deal that afternoon, he went the extra mile and got me my plates and registration 2 days later when I picked up my car!!! Curt Lewis loves his customers and is a truly dedicated professional. I would recommend / refer him and Park Ave Acura to anyone in the market for a vehicle.
hassany855
Mar 19, 2013
My overall impression of the dealership was that everyone was friendly and helpful. I called Victor and told him exactly what I wanted and upon my arrival everything was ready and set up. I was in and out within 2 hours. He made sure I understood everything that he was telling me on the paperwork and with the car. He helped me set up my car with the ends and outs of personalizing my settings. He had stated that he had the same exact car, so he very knowledgeable. Before I drove out the lot he made sure I knew everything I needed to know, so I wouldnt have to mess around with it all on the drive home. He didn't just feel like a "salesman" who was out to get a customers money, he felt like a friend and made buying a car a comfortable/easy experience. I rate this dealer at 100 and will ALWAYS come back here when it is time for a new car and will go straight to Victor. I will recommend everyone to go to Park Ave Acura! Best overall Experience! Im am enjoying my brand new TL and I am glad to say that I will forever be a customer of Park Ave Acura!!!
arodri50
Mar 15, 2013
This is my second experience at an Acura Dealership and I must say that I am very happy. It was a very similar experience at both places. Very professional and great customer service. On this occasion I purchased my car over the phone and it was everything that they told me it would be. Incredibly easy. I decided to wait until my registration came in the mail and it came in today. Again everything done as promised.
DougRyan
Mar 11, 2013
New car customer saies are friendly, honest, a pleasure to work with in addition to giving the best price which was great, would highly recommend.
WilsyTharakan
Mar 10, 2013
It was a pleasure working with Nick Martinez. He was very knowledgeable and helped me decide which car was right for me. There was no quoting one price to us and then coming to the signing of the lease with a higher price. That was a nice experience for a change. I loved the fact he took the time to show me all the different buttons on my new car. I would definitely recommend him to my friends. Thanks Nick.
cliffvh
Mar 7, 2013
I had done business before with Curt Lewis while he was at another dealer. My experience with him was excellent. I had also done business for many years with Mike Vandenberghe (service and parts manager) at the same prior dealer as Curt. When I learned that Mike and Curt had gone to Park Ave Acura I contacted them and re-connected with Curt. Curt and Mike have earned my trust and respect for their integrity and their commitment to customer service. When Curt introduced me to Peter Vandenberghe and Jim Lundy I quickly found that they have the same values. They all spoke about the family ownership of this dealership and the commitment Park Avenue has to customers and their employees. We leased a new TL (our 15th Acura) to replace our 2010 which came off lease. The price was very competitive, the process was very smooth and moved along quickly. At the same time, it was very professional. It was very obvious that this dealership has people who are competent and caring. I have already recommended them to two prospective customers.
francisxbalsamo
Mar 4, 2013
This was the best new car buying experience ever. John was cordial, knowledgableand responsive. He located the car we wanted and delivered it at a fair price.
gmoorman22
Mar 2, 2013
The main reason I enjoyed my experience with Nick Martinez at Park Ave. Acura is that he did not pressure me at all to buy a car before I was ready. He answered all of my questions and gave me the time I needed to make a decision. I really appreciated that. He was also able to answer all of my questions
0000598p
Feb 28, 2013
I purchased a used vehicle from this dealer and the experience was first class from start to finish. The service team allowed me to inspect the vehicle in their bay from top to bottom and was also added with pointers by the tech. Sales dept was easy and confortable with no pressure and worked with me to make the transaction happen as smothly as possible. Great car and price. Highly , Highly Recommended................ Steve
Kohea
Feb 28, 2013
I had a terrific experience At Park Avenue Acura! I first contacted the dealership through their Internet department. I was lucky enough to connect with Nick Martinez. I told him that I was interested in the MDX but not sure if I wanted to lease or buy. He explained all the pricing options to me without being "hard sell", which I really appreciated. When I went into the showroom to meet with him, he was very professional and direct . He found me the exact car in the color I wanted. The next day, I went into pick up my car and was in and out in about an hour--for a Saturday at a car dealership, that was awesome! I now have a new favorite car, salesman and dealership!
leebh42
Feb 27, 2013
I've been working with Curt to lease my new car for a few weeks. He was very kind and very knowledgeable not only for the whole process of delievery but also the delevered car itself which helps me alot easier to configure and first drive it. It was pretty good expereince to buy the car compare to the experience of previous dealer that I dealt with for my previous car.
Dcirm27
Feb 23, 2013
Curtis was great, very professional and friendly. He got me the deal I was looking for and was not pushy. I would definitely recommend Curtis and Park Ave Acura to others.
FrankDecon51
Feb 20, 2013
Purchased my new Acura ILX from this dealership. Extremely friendly and prompt service. Answered all my questions and provided the most competitive pricing. An excellent experience - highly recommend this dealership to my friends and family!
ginages
Feb 19, 2013
Park Ave Acura made my first car purchase very easy and affordable. I was a little hesitant to visit car dealerships at first because I didn't know what to expect, what questions to ask, or even what answers to look for. But after some research, and finding out that Park Ave Acura had the lowest offering price for the car I was interested in, I decided to give it a try. I met with Curt and he was great! He mapped everything out in terms that would make sense to me and really tried to give me the best deal. Because of that comfortable, welcoming customer service I received, I had a feeling this is where I would buy my car from, but I didn't want to just visit one dealership and make my decision. So I went to visit a couple more dealerships in my area, and after many disappointing trips to other car dealerships, I knew that Park Ave was the best bet. Once I decided that I would leasing from Park Ave, Curt was very helpful and quick with the paperwork and within a week or so of deciding everything was finalized! I just picked up my brand new Acura ILX today and it's amazing! Curt sat with me and went over everything in the car until I was comfortable to drive away. I am very happy that I chose Park Ave Acura, even though it's not the closest car dealership by me, it's totally worth the extra miles.
dunzleyjr1
Feb 17, 2013
Park Avenue Acura Sales Representative, Dan Schapiro was a pleasure to deal with. He was very knowledgeable and informative about the product he is representing, He was helpful and very timely in his response to any questions I had and did not pressure me to make a purchase decision just in order to make a sale. He was patient in advising and guiding me through the entire purchase process from beginning until the end. I had a great experience working with Park Avenue Acura and would recommend the dealership and Dan Schapiro to both family and friends.
Angry bird
Feb 15, 2013
My car was towed to this dealership for repair due to an accident, because it happened to be the closest dealer from the accident scene. They had it for over two work days without doing anything. Every time I called, the guy handling my case was always impatient. On Saturday he promised Monday morning, and Monday morning he promised me that afternoon, and then Tuesday morning, and so on. I told him I have young children and I need at least a rough time window so that I can arrange for transportation. I didn't realize my acura care program entitles me a free loaner. However this guy never brought up or offer me a loaner until I realized three days later and called to ask. Of course the answer is no, they don't have any available and I'll have to wait until the next morning. Finally, after a weekend and two work days, he called me back with a diagnosis, which is nothing more than what I can tell Myself. The estimate, on the other hand, is ridiculous. For replacing the tire rods of one tire plus alighment, he asked $950+tax to get started with. He also threw out all these other big repair items, saying I might need this and that. In the end, he rudely rushed me to make a quick decision over the phone, which made me very uncomfortable. The next morning I called three other acura dealers and the same repair was quoted back for $450, $560,& $680. I towed my car to the $450 one and they fixed it for me on the same day at the quoted price. He wanted me to pay $120 for their diagnosis which I refused because there was no diagnosis and no work done to my car at all! I'll never ever go back to this place.
kkyang130
Feb 5, 2013
A pressure free purchasing experience. Working with Curtis made my second Acura TL easy and stress free. He was straight forward with his numbers and I really appreciated how he tried wiggling the numbers where he could. I'm pretty particular about my cars, and Curtis was very accommodating. He took me over to the warehouse a couple of times, even with the temperatures near freezing, so I could inspect the vehicle I wanted. When I didn't like what I saw, he was still very patient and accommodating, something I think other salesmen wouldn't have done. Props to him for sticking with it. Eventually, I found something else that I wanted. Not to mention, he was out in the cold wrenching off wheels locks from my trade in so I could keep them for my new car. Curtis is affable, knowledgeable, professional, patient and hard working. James was also very straight forward and professional. He was prepared and went through the documents quickly and directly. There was a minor mis-communication regarding some fees, but he straightened it out without any hassle.Would definitely do business again. Definitely recommend.
sjc12345
Feb 5, 2013
Nick Martinez is a professional, knowledgeable, conscientious salesman. He treats his customers with respect, integrity, and friendliness. I bought a 2012 Acura TL from him in January 2013 and was pleased with the car, price, Nick's sales job, and overall transaction.
crazzyinlove5
Feb 3, 2013
I am very pleased that I chose to get a car from this dealership. John Kim was the employee that helped assist me in making this purchase as easy and simple as possible. He was very friendly and polite to both me and my parents. John was able to answer all of our questions and was very informative about the car I wanted to get. I am so glad that he was assisting me because his attitude and knowledge was what confirmed my decision on purchasing the car from him. I love my Acura TSX and couldn't be happier with how the whole process turned out!
Agranas
Jan 27, 2013
Overall excellent experience from start to finish in my recent purchase of CPO Acura MDX. The price was fair, everything was taken care of timely and professionally.
aaronnn
Jan 25, 2013
I stopped by a several dealers in the North Jersey area and no other dealer was anywhere as helpful as Curt was. Very Courteous, extremely professional. He did not give me any run-arounds and gave me all up-front answers. I knew the car I wanted but very short on time. Curt had the car ready and warmed up for me when I called in for an appointment/test-drive. He got all the paperwork for me immediately, an amazing price that was impossible to argue with, and I got to drive the car right out of the lot within the next hour! Highly recommended! Thanks Curt!
corinne35
Jan 23, 2013
Curt was absolutely amazing! From the start he was very helpful, accommodating and at no point did I feel pressure to buy. This was my first time purchasing a car, and I will be returning when I buy my next car (I should also add Park Ave Acura is well over an hour away from where I live and there are about 3 closer dealerships). Originally I wanted a used car and Curt worked with me from the start to help me find what I was looking for (even in the middle of a snow storm). I ended up buying new, and am so happy with the entire process from start to finish. I got a great deal, felt no pressure to buy, and love everything about my new TSX! I had been to a few other Acura dealerships in New Jersey before going to Park Ave, and I have to say, nothing compares to Curt and Park Ave Acura. They are the best!
hkuizema
Jan 21, 2013
Great dealership. Carl Lewis is wonderful and will help you find what you are looking for. Not once will you feel pressured to buy. Excellent. I searched at many dealerships and I am so glad I went to Park Ave Acura to purchase my vehicle. You are treated with respect and kindness. Thanks Curt and Park Ave.
mixer34
Jan 21, 2013
Service was friendly with no pressure. Curt went over everything with me, explained my options, took me for a test drive and made sure that everything smootly. This was probably the best car buying experience I have ever had. Thanks Curt!
sunyshin
Jan 18, 2013
Curt Lewis was absolutely fantastic. He was extremely knowledgeable, accomodating, friendly and flexible.He gave me a great deal on a wonderful car, andI absolutely recommend him to anyone.The Financing Dept was really easy to work with, and I would recommend them as well.Overall, the dealership was top notch in every aspect I dealt with.(To Park Ave Acura... Thank you SO much!)
kjlst
Jan 17, 2013
Curt was extremely helpful with the purchase of my new car. He has a very friendly demeanor and more than helpful throughout the entire process.I am not one that likes spending too long a time going over things repeatedly, and Curt was very helpful with providing no-nonsense professionalism, while providing me with all of the finer details.I would be happy to work with him again.Kevin
Mulraine
Jan 17, 2013
I was quite impressed with Curt's effort to get a good deal for me when I offered to purchase one of their cars. My experience at other dealers was far less positive. He went out of his way to accommodate me. His after-sales service was equally impressive. I will be more than willing to purchase my next car at Park Avenue Acura, even though It is more than 40 miles away.
koscienm
Jan 15, 2013
I'd like to thank Troy, and the gentlemen who helped my mother and I drive off in my brand new Acura ILX on 1/12/13. The customer service was outstanding, and I'd recommend Park Ave Acura over any dealership any day! Thanks for all your help!
Alan2005
Jan 15, 2013
I purchased a used 2005 MDX. The service department did a great job and the car looked like it was new. I enjoyed working with Nick and would highly recommend him.
kam1234567
Jan 13, 2013
Paul was an absolute joy to work with throughout our process of purchasing our Acura. Paul was very straightforward and followed up with us in a timely manner.He has vast knowledge and experience in the car buying process and it proved extremely helpful for myself and my wife in using that expertise to make the best purchasing decision possible. My sincere thanks to Paul and his team for making the purchasing process seamless and for taking the time to help us get oriented with some of the more advanced features. We would recommend Paul and the rest of the team at Park Ave Acura for any of our future Acura purchases
jh121662
Jan 11, 2013
Had a very good experience with Nick & Park Ave Acura. He was very professional and knowledgeable about his product. He was prompt in returning calls & emails throughout the purchase. I would recommend Nick to friends who are looking for an Acura.
ali1010
Jan 4, 2013
In addition to a home, one of the most expensive purchases we make is a vehicle. to know that you have an honest, forthright salesperson to work with, is invaluable. I have worked with Dan on a purchase and lease. He is honest, excellent with pricing, and made both transactions hassle free. In my opinion, Dan makes buying or leasing a car a positive event. I will continue to work with Dan in the future and would highly recommend him if you want an unparalleled experience.
marianna0617
Dec 26, 2012
Just want to let you know how much we appreciate the outstanding custome service that Nick Martinez provided last week. He is very attentive and helpful, very knowledgeable and professional. Very happy with our purchase and excellent customer service. You have definitely gained a new customer who will refer all friends to Nick Martinez at Park Ave Acura.Regards,Marianna
Larisaspivak
Dec 24, 2012
They made it easy and efficient. I have been leasing cars for many years and never had a better experience. They had knowledge and great customer service skills
doshi
Dec 23, 2012
The Service Dept. of Park Ave Acura is one of the best Acura service departments in Northern New Jersey. Park Ave Acura is always excellent.
acuradj
Dec 19, 2012
Maurizio Ranieri is the best car salesperson we have ever dealt with. He is knowledgeable,friendly and professional. He provided us excellent service. We highly recommend him.
zzooioozz
Dec 19, 2012
I was looking to lease another car as my current lease is coming to end and inquired many dealerships. I had to come back to Parkave Acura once again from 2008. Because of honest and straight forward; high quality customer service of Nick Martinez and James Lundy provided once again! Nick reply my email less than 10 minutes and We closed deal in less than an hour. I came to dealership in few hours after confirming figures all the staffs are very nice. If anyone who needs Acura or BMW don't even waste your time with other dealership! Unlike those automated, general emails "we appreciate your business, please schedule appointment" Real person send reply email quickly and promptly, honest and no BS charges or fees. I highly recommend Nick and James. I will lease few more from these guys and recommend all my friends and family! a
Khendryv
Dec 19, 2012
The people at Park Avenue Acura were Excellent in all aspects. Very professional atmosphere, and they were very easy to deal with. And best of all no pressure selling. To notch 10 out of 10.
Oscarat169
Dec 18, 2012
Park ave Acura has a very friendly and clean business. I bought my Certified Acura there with no problem. No hidden fees and no bs like the other Acura dealer in Queens NY. Nick Martinez was very helpful and knowledgeable. I would definetely buy another car at Park Ave. Acura in the future.
Elainacoyle
Dec 16, 2012
I have worked with Nick twice at Park Ave Acura. Both times he was extremely helpful and knowledgable. I was new to Acura and he made the entire process easy and was able to answer all of my questions. I had a great experience when I bought my first TSX and knew I was going to be a Park Ave Acura customer for awhile. My second experience was a little different. My first TSX was totaled during Hurricane Sandy. I was in a time crunch, as I needed a replacement right away to get to work. I called Nick on a Monday morning at 10. He was able to have a new TSX ready for me at 2 that afternoon. Nick is reliable and willing to do anything to help. I highly recommend working with him.
jccardec
Dec 16, 2012
Best car buying experience I ever had. Wanted to show car to my wife, drive, and get a good price. Moreno and Victor did that with no pressure, hassle, within my time constraints and demonstrated outstanding product knowledge and customer care.
JonathanRodriguez
Dec 15, 2012
I can undoubtedly say that Nick and my experience at Park ave has changed my a idea of car salesman. The experience was more like I was shopping for a car with a family member that always had my best interest at heart. Nick took his time on several occasions to show me and my wife the cars and all the options. Never rushing us or pushing us into anything. Despite my many calls and questions Nick always had the time to answer my questions and put together the best deal for me. He spelled out all fees and when it came time to go to James to finish the financing things were just as easy. I was pleasantly surprised that it was exactly everything that Nick said. I called up ahead and had Nick run my info. I was in and out in an hour. Car was perfectly detailed and ready to go. Even after he deal was done he took about a half hour to go through all the ins and outs of the vehicle.Nick and Park ave have earned a customer for life. Keep doing what your doing. Thanks again.
jon13
Dec 13, 2012
I take my car for service at Park Ave because I know the service manager Mike V is trustworthy. So glad I found where he moved to. Of course I will be back, no other place I will go!
RO68
Dec 13, 2012
I had an excellent experience buying a certified pre-owned Acura TSX from Nick Martinez. Nick had the car ready for a test drive when I walked into the dealership. The car was exactly what I saw on the website. Nick was nice enough to make arrangement to drive me to the dealership so I could pick up my new car. He took the time to walk me through the features of the car before I drove it home. The buying transaction was simple, straight forward and I felt at ease the whole time. I love my new car. I highly recommend Nick and Park Avenue Acura!
MichelleKim
Dec 11, 2012
I had a bad experience with my previous purchase so walking into Park Ave Acura I had my guard up. John and his team was extremely helpful and I was able to get everything I needed. Glad I chose this dealership over other. John even went out of his way to go all the way to Paterson to get signatures with me. What a great service! Definitely recommend the dealership!
edilxcellent07
Dec 11, 2012
I have leased my 3rd Acura today with John Kim as my sales associate. It was the 2013 ILX premium package, and from the start I had explained my current situation to John. I was about to finish my lease on my 2010 TSX and explained to John what i wanted . He has expressed a lot of patience with me and knew my concerns financially and also with wanting to make a good choice on another Acura lease as well as me not wanting to compromise on quality and service, while getting the fairest price i can. I told him that i wanted to first try and find the best prices i possibly can on a new Acura lease. He understood my concerns and welcomed my desire to do so. After exhausting other Acura dealerships It turns out that in the end John's price was the absolute best i was able to do under the circumstance. From beginning to the end of the process he was always courteous and extremely patient with me and always had my best interest at heart. He even came in on his day off to accommodate my schedule on the close of the lease. the overall experience was very good , as he had me in and out of the dealership in a timely fashion without compromising service and information. The most important component is that he never allowed me to leave without feeling comfortable about the decision i had made..Thanks John for being there through all 3 of my Acura leases. !
tl3ny
Dec 10, 2012
I was in the market for a used car. I contacted John to see what he had in stock as I was interested in the TL. I had dealt with John before. My father had purchased a new RDX from John and he was very professional throughout the whole transaction.I emailed John to see what he had. He told me he had one TL in stock and to stop by if I was interested. I decided to stop by Park Ave after work without contacting John to see the TL as well as get an appraisal on my car. I noticed John was with a customer but he still found time to greet me and had someone work on the appraisal. After he was done with his customer we went to his office. He showed me the TL he had in stock. After I saw the car we went back to his office to negotiate a price. In the end John gave me a great deal on the TL and a very good appraisal on my trade in. I ended up taking the TL home that day. Again I was not disappointed with Park Ave. John is a great guy and will do his best to help you. If your in the market for a car especially an Acura. I would highly recommend John and the staff at Park Ave Acura.
cehrlich
Dec 8, 2012
Maurizio Ranieri was very professional, easy to work with and knowledgeable. Willing to spend time reviewing all options - new and used vehicles. Great dealership. I bought and serviced my previous car with them.
joepa115
Dec 6, 2012
I shopped around for over a month trying to buy a new car and after I spoke with Curt, the deal was done. I had a specific budget and Curt was able to get me the deal I needed without any of the negotiating hassle. He was very honest and helpful throughout the entire process and I highly recommend him and the dealership.
AlwaysLooking
Dec 5, 2012
We visited other Acura dealers closer to home. These dealers were not able to get the car we wanted and they were not willing to give us a fair offer on a 2013 Acura TL with manual transmission ($1000 off of list price is not acceptable). Frustrated, we decided to go online and get competitive quotes from other dealers. We also used a popular consumer magazine's service and reached out as far as 150 miles away in search of the model an color we wanted. We learned that the prices were a little better, but no one could get the car we wanted. What we got were many phone calls (I stopped counting at 30) and many emails. Unfortunately, none of these dealers had the car or could get the car in a reasonable amount of time. A friend in the auto business of a friend suggested we reach out to Moreno Rimmuado at Park Avenue Acura. After speaking to Moreno for five minutes I learned we finally found the right dealer. He offered us excellent pricing without haggling, guaranteed he would have the car within ten days and was able to answer any question I came up with. Within a day Dan Shapiro reached out to me via email and needed some details to get the paperwork started. I called him when it was convenient for me and he gave me all of the particulars. Two days later I get a voice mail and a email, the car is at the dealer. When we arrived at the dealer we were greeted by Dan, a few minutes later brought us into James office and introduced us. Moreno stopped what he was doing and stopped in to say hello. James stepped out for a minute to get dome additional paperwork and I start to think to myself, here we go now I'm going to learn it's too good to be true... Instead James comes back a minute later and we are treated very well; financing rates are as good as they gets (.9 percent for 60 months) all paperwork is complete and accurate, no surprises whatsoever. James explains everything before I sign each document instead of rushing me. There were no hidden fees, no mandatory undercoating, no pinstripes, no spinning hubcaps, etc. Once the paperwork was completed, Dan then brought us outside to the car. He went over everything we needed, from the operation of the remote keys to some of unique features. He then showed us a few tricks that are not so obvious and discussed maintenance, roadside assistance, warranty, etc. After Dan answered all of our questions we drove home with smiles ear to ear. Today I got a follow up thank you from Dan and Peter. Yes I realize that these guys are salesman and are in business to sell cars. In my mind making the sale is certainly important, however what you do after the sale may be more important by getting a repeat customer and a few referrals.
Frideiza
Dec 4, 2012
This was my first time buying an Acura, First time at Park ave delearship and First time having a good experience byuing a car. Smooth transaction,good price in/out in a couple hours driving a new car. Everybody is so friendly especially JOHN KIM-The best sales person ever at The Best Dealership I ever been to by far. Friendly too as it has a kids play room....I was out of the finance department in less than 5 minutes as they had all the paperwork ready while John was helping me with my insurance. Thank you John !
tcosentino
Dec 4, 2012
Smooth transaction,good price, found car with options we needed, spent good amount of time going over the car with my wife, happy we made the decision to leave Infiniti and go with Acura.
Candacehd1022
Dec 1, 2012
I made a deal with Nick Martinez over the phone prior to visiting the dealership, everything he promised he kept his word to. I was in and out of the dealership within an hour and a half, leaving with my new car which I absolutely love! It was a great experience, the staff at Park Ave is awesome and I highly recommend them to anyone looking to get into an acura!
ddefeo
Dec 1, 2012
Park Ave Acura has always been fantastic with us and the employees we've dealt with have always been consummate professionals. They not only treated us with great respect and didn't pressure us at all, but they also gave us the best price! We're repeat customers, and just got our 3rd Acura from them. We will without doubt return in the future.
Drm9263
Dec 1, 2012
The Best Dealership overall. Everybody is so friendly and the place is kids friendly too as it has a kids play room...Victor really made the car buying process so easy...no going back and forth with pricing and negotiating which is what i loved...I was out of the finance department in less than 5 minutes as they had all the paperwork ready while Victor was helping us with our insurance. As far as pricing goes i don`t think i would go with any other car now because Victor helped us find a car in our budget and a beautiful one too. I am sure all sales person at the dealership are great but i really appreciate Victor Kaczynski as his suggestions and his honest opinion about our needs helped us making the decision faster and the right one...Thank you Victor and Park Ave Acura for making the car buying experience so great..
alemargo
Nov 30, 2012
I've priced around several dealerships. Nick gave me the best one. I've leased 2 of my Acura Rdx from Nick over the years. Great experience and price!. Thanks.
dbenigno
Nov 30, 2012
Been doing business for years. Always accommodating in every way. Cuisttomer service seems to be a number one priority. Prices are also pretty good. Nick is an excellent sales person. He goes out of his way to help.
queeneoma
Nov 29, 2012
The customer service at Park Avenue was excellent. Paul made the experience easy. The made the leasing process was painless. It was also a breeze executing the paperwork.
alexehrlich
Nov 28, 2012
Paul Epstein at Park Ave Acura was wonderful to work with. He was straight forward, thoughtful, kind, had the facts and figures at his fingertips and made the process of buying a new car a true pleasure. From the moment we walked into the dealership we were made to feel as if we were his only client. When we contacted him with follow up questions he responded immediately and helped us from start to finish.
rwhupalo
Nov 27, 2012
Of the many vehicles I've purchased at different dealerships, my experiance with John and Park Ave Acura has stood out to me as by far the best. John was incredibly helpful, friendly and knowledgeable. The dealership was more than fair when offering me a value for my trade in and did what they needed too to ensure that my payments were where they needed to be within my budget. I will certainly recommend John and Park Ave Acura to anyone who is in the market to purchase a used (Or new) vehicle. Great job!
fiufiu77
Nov 26, 2012
I needed a car and loved the ILX I saw back in October at the Italian Feast in Clark, NJ. I met the General Manager, Moreno Rimmaudo, who had it on display there. He was really nice and gave me some information about it and told me about Park Avenue Acura in Rochelle Park. I took the ride up there and worked with him and Troy Dawson. I was super nervous and a little anxious about what to expect since it was my first time leasing a car. They broke things down for me in a way that made the process easy to understand. They were honest, clear, and friendly. In the end, I decided to lease the beautiful ILX! I couldn't believe how smoothe the process of leasing a car was, and it was no doubt a result of their knowledge and expertise!
megganjill
Nov 25, 2012
John was great. He provided excellent service and made me feel comfortable throughout the process. I will definitely go back to him again and refer other people to him.
Smj 7002
Nov 25, 2012
I am very happy working with John kim because paper work and test drive way of talking everything is great. I hope working with John next time.
exclusion
Nov 24, 2012
Victor has provided excellent service in our purchase of an Acura car. He was honest, extremely efficient and patient in answering our numerous questions and requests. Our first meeting with Victor already made us decide on the car that we wanted. Victor is truly an asset to your company.
sev.bastian
Nov 24, 2012
Great place to get a car! I went to lease a new car. It was my first experience with leasing. It could not have gone any smoother. Overall, the process was pretty painless and the price was decent for my budget. I was able to get everything done in a reasonable amount of time and drive my new baby home that day. Couldn't be happier with the service and the product. Victor worked with me all day and helped with everything. His availability was greatly appreciate. His genuine concern to help left me a very happy customer. I would definitely recommend this dealership and to work with Victor. I plan on returning for my next lease. Thank you Victor and to everyone at Park Ave Acura. I will be seeing you again!Sev
acnt2
Nov 21, 2012
We were looking for a 2012 Acura MDX Tech year end closeout deal and emailed Park Ave Acura. Nick Martinez emailed us back to let us know that they didn't have any 2012's but would let us know if one came in and asked if we looked at the 2013. At the time we weren't interested in the 2013, but after talking it over, we decided to check it out. We met up with Nick at the dealership and he helped walk us through the features and ultimately a test drive. We agreed on a fair price and we love our new MDX. Nick was easy to work with, made the process pretty painless for us and I would recommend Nick to anyone.
deleon517
Nov 21, 2012
After months of research for a New SUV, Park Ave. Acura was the best dealership that I could find in NY/NJ area. This dealership is very professorial and customer oriented. The buying process was smooth and professional.I worked with John Kim who was friendly, knowledgeable, and most importantly professional. This dealership is on the top of my list and I would recommend it to anyone in the buying market.
matts900
Nov 20, 2012
I emailed ParkAve Acura after seeing an online ad for a pre-owned 2011 Wrangler. The sales person, Nick Martinez got right back to me. I stopped by the dealer that Saturday, we went for a test-drive, negotiated a bit on the price, and then made the deal. Great experience. I highly recommend this dealership if you are looking to purchase a vehicle.
Julia Yoo
Nov 19, 2012
Great service with competitive price!Extremely quick & stress free paperwork procedure. No hassle of negotiation as dealer matched my price point. Spent about 1 hour checking out the car, negotiation & filling out paperwork. Within 2 hours, i picked up my car!I will definately recommend this dealer & my sales agent John Kim!
craigapn
Nov 19, 2012
Nick was pleasant, knowledgable and friendly. He didn't come off as the typical carsalesman. He was kind and patient with all my questions, concerns and worries about purchasing a new, used car. Before my deal was finalized, I had already passed on his car to friends. A+ in my book.
kangface
Nov 18, 2012
The sales representative, Mr. Mano Gobencion was amazingly friendly and able to find what I exactly needed. First of all, he was really passionate about his job to get me a right car and understanding my situation about the previous Acura I leased in July this year, which was a total loss due to Hurricane Sandy. I really like the fact that he actually went over the current deals that Acura could offer me and showed me the comparison between choices I had to make. I was more than happy when I met him and leased another Acura in four months through him. I would definitely want to recommend my neighbors and friends who are planning on getting a new car to Mr. Mano Gobencion at Park Ave Acura. Thank you so much for helping me with getting a new transportation after I lost my previous Acura with a best rate of monthly payment as well as your respect and honor for my military background. I really appreciate it.
kim1189
Nov 18, 2012
Went in to look for a used mini cooper john was our salesman he polite and knowledgeable. It took 15 minutes to finalize the deal it was painless thank you john.
tsxpm11
Nov 5, 2012
I went to look for a certified tsx. I was referred to john kim by family members who bought cars from him. The sales process was quick and easy my sales person john was honest and great. He listened to my needs thank you for helping me finding the rite car.
Syang3
Nov 3, 2012
Amazing. Great service. Quick and easy. Love it! John was so accommodating and friendly. I would recommend John to everyone for great service. Thanks John!
lucy.cifarelli
Oct 29, 2012
Paul was easy to work wtih- we needed best price and we got it. no hassles- even had the plates on the car- all done in two visits. We're very happy with everything so far!!
ansontang
Oct 24, 2012
Went in yesterday to lease an ILX hybrid for my girlfriend. This is the second car we came into Park Ave Acura for in 5 months. It was a pleasure working with Maurizio both times. He's friendly and understands your needs. He doesn't oversell you and gives you exactly what you want. I will definitely be coming back to him in a few years to trade in the first vehicle and also to lease a second vehicle when the lease is up.
gmenny
Oct 24, 2012
Purchaes 2013 rdx and love it, Paul was very profesional, knowledgeable and extremely pleasant. He was a super saleman! I will recommend both he and the dealership to my friends.
juvpon
Oct 23, 2012
After I read some the reviews given for Nick I decided he was the man I wanted to work with. He did not disappoint. He was courteous, friendly and knowledgable. This was my first on-line buying experience and I thought it went well. Neick told me the quoote I was givenn was not nogotionable unless I got a a lower quote. I was satisfied with the quote and ready to deal. The one thing I was disappointed with was what they gave for the trade. After checking I felt I could not do better without a lot of effort on my part, so I took the deal. I have no regrets. The overall experience was very good, thaanks to Nick.
yankeelover
Oct 21, 2012
Paul gave us great service on a used TL. He was very attentive and listed to our needs. I would highly recommend him to my family and friends - and I already have!
kbrowne007
Oct 19, 2012
I walked in to the dealership and Victor was very helpful right away. We went for a test drive where he informed me of the car's features. I never felt pressured into the sale after we sat down and talked numbers. He showed me the different package and payment options available. I decided to lease the car and Victor walked me through the entire process. When I went to pick it up, everything was already set up for me and I was able to drive it off the lot next day, quick and easy. I appreciated the follow up phone call the next day to ask if I had any questions and to see how I liked my new car. Overall a very easy and pressure-free experience.
progers10_2000
Oct 19, 2012
I shopped a lot of Acura dealers before pulling the trigger with Park Ave. Curtis was a great guy to deal with - Never felt the pressure and gamesmanship common with some dealerships. James Lundy (finance) was also a great guy to deal with. I have at least 4 Acura dealerships closer to my home and I will more likely drive the 1+ hour to deal with these guys again.
gamata
Oct 19, 2012
I took a risk in buying a car on the Internet from a dealer nearly 200 miles away, but from my first interaction with the Internet sales specialist, Curtis Lewis, it became clear Curt was interested in meeting my needs to know all about the car, before making the long trip to test drive it. There was never a hard sell, just courtesy and promptly returned emails and phone calls.On the day of the test drive, I was given a complete rundown of the history of the car and the maintenance applied by the dealer to make it "certified". The car was in excellent condition and met all my expectations. I made an agreement to purchase the car and was assisted by the finance manager, James Lundy, in getting a very low finance rate within in a matter of minutes. The process was painless. The price I paid was the best deal on the Internet.Curt Lewis assisted me in getting all the extra paperwork needed to get the car registered in Massachusetts. This was no easy process, but Curt helped me get through the red tape. On the day of the pickup, the car was pristine, parked at the front door of the dealership, and ready to go.In sum, I am extremely satisfied with my Acura RL and the buying experience. I recommend the Park Ave Acura dealership without reservation.
unklezors
Oct 17, 2012
Really not much to say here. I looked at over 7 different manufacturers for a used car. I won't even get into the fact that I felt the Acura was the best car made. What sealed the deal for me was people at this dealership. No pressure at all. I felt very comfortable. Car had a few interior infractions. They fixed them all for me. You're crazy if you don't at least visit them and give them a chance to find a good fit for you.
RalphPugliano
Oct 14, 2012
Curtis as well as the financing representative were very friendly and knowledgable. The whole purchase experience was very easy and seamless from beginning to end.
kcherv
Oct 12, 2012
I was looking for a new TSX & went to an Acura dealer near me. Then I went to see John Kim who was recommended by a friend of mine. Even though I did not disclose the price I was given by the Acura dealer near me, John still gave me a lower price. He provided a lot of information & advice that I greatly appreciated. He's definitely an asset to the dealership. Thank you John.
director73
Oct 12, 2012
I visited Park Ave Acura to trade my old 2004 MDX to lease a new MDX. I thought John Kim, my sales person was very friendly and helpful. He was fair and understanding to trade my old MDX.I believe I spent an hour with him and he was quite willing to spend as much time as I needed.I liked making a deal with him very much.He gave me lots of important information. I was very satisfied with my interaction with him.Tank you for helping, John.
ldnewman
Oct 11, 2012
If I was given the choice to rate my experience of Curt Lewis (sales agent) and Park Ave Acura up to a '10 +++', I would. I am a single Mom of a young kiddo and shopping for a car was turning into an intensely stressful situation - I was shopping in my general location (Vermont)as well as on the internet for a car further south. I finally found the car of my dreams at Park Ave Acura - and an AMAZING Acura agent. I can't even call Curt a 'car salesman' because he wasn't helping me to just sell a car. He was genuinely assisting me to find the car that was right for me. Because I was buying this car from a few states away - I didn't test drive or let alone sit in the car - I needed to communicate with Curt quite a bit. He was consistently on the receiving end with 100% respect, authenticity, helpfulness and even humor. He overnight-ed paperwork (and then the title) I needed that was clearly laid out to expedite the process. Did I mention he got me a a discount? I swear this guy doesn't get a day off and it feels like he loves his job and likes people. What an OASIS in the desert of car salesmen and car dealerships out there. I sing the praises of this experience with friends, family, my insurance agent, my credit union. Everyone. They LOVE my story of buying my car because it went from nightmare to a daydream with Curt. About the car: I was keeping my fingers crossed it was everything it seemed on paper and pictures. In fact, Curt emailed AND faxed the service records, 120 point inspection and the car fax report to me as well as to my local mechanic - within minutes of my requesting them. He checked specific items on the car that I inquired about and got right back to me. When I finally made the purchase, and feeling REALLY good about it, Curt personally met the car transport agents and made sure it went off Park Ave Acura lot without any problems. When it arrived to me, it was GORGEOUS. Clean, meticulously detailed, smelled GREAT, drove like a DREAM and with a full tank of gas to boot. My local mechanic - who literally wrote a book on buying a used car - needed to do a Vermont state inspection and gladly reported to me: "You have a 'new' car!". Thank you Curt and Park Ave Acura.
mld157
Oct 6, 2012
When I entered Park Avenue Acura I was only planning on taking a "look" at the TSX. I had no intention of purchasing a vehicle from this dealership. I was immediately greeted by one of the most BRILLIANT salesmen I have ever encountered. This is actually my second Acura purchase, and although I loved my first Acura I honestly cant say I remember much about the salesperson or the experience. Victor was EXCELLENT! He was extremely HARDWORKING, PROFESSIONAL, KNOWLEDGEABLE and PATIENT. His PLEASANT disposition made the transition from "just looking" to purchasing/owning, an absolute seamless breeze! He handled my trade in, as well as the actual purchase, as if it were second nature! He was the BEST! I will most definitely send everyone interested in purchasing an Acura to Victor, at Park Avenue Acura! His premium customer service made for a WONDERFUL purchasing experience. Thanks Victor! I look forward to purchasing many more Acuras from you!
Satisfied Customer
Oct 4, 2012
WOW! I am still shocked by how smoothly the transaction went with the purchase of my CPO 9 MDX at Park Ave. Acura. I had visited two other dealers in the area and had a distasteful experience. The difference at Park Ave. Acura was like night and day. I was shocked when we made the deal and even more so on the drive home after taking delivery. I was thinking to myself, id that just really happen?Curt Lewis was an absolute pleasure to deal with and went out of his way to get it done. He and his Sales Manager, Tony Goncalves, were honest, straightforward and there were no surprises. I would not hesitate to contact Curt when I ready to purchase my next vehicle and will gladly recommend him to friends.
G81tope
Oct 4, 2012
I had a great experience at Park Ave Acura. Victor was very professional and honest to his word. He provide an excellent service and work hard to get you the car you need at the best price. My thanks to Victor and the Park Ave Acura Staff that made my purchase a very pleasant experience .
mark.kravetz
Oct 2, 2012
WOW! I am still shocked by how smoothly the transaction went with the purchase of my CPO 09 MDX at Park Ave. Acura. I was shocked when we made the deal and even more so on the drive home after taking delivery. I was thinking to myself, Did that just really happen? Curt Lewis was an absolute pleasure to deal with and went out of his way to get it done. He and his Sales Manager, Tony Goncalves, were honest, straightforward and there were no surprises. I would not hesitate to contact Curt when Im ready to purchase my next vehicle and will gladly recommend him to friends. Heres the long story... I knew exactly what I was looking for, a CPO 09 MDX with the Technology Package. I was one week into my search and had been in contact with two other dealers in the area. I was looking to trade-in two vehicles and had tirelessly researched what they were worth. I visited the two other dealers and took a look at the vehicles they had to offer. I told them both that I was ready to buy today if we could agree on the numbers. After sitting at the other dealerships for a couple hours apiece I wasn't getting anywhere. I had managed to successfully negotiate the values of the trade-ins but neither dealership would move much on the purchase price of their CPO MDX. It was an exhausting process with the sales people running back and forth to their Sales Managers and leaving me sitting there 15 minutes at a time. Curt had emailed me the day before about a '09 CPO MDX that he had just gotten in. It sounded exactly like what I was looking for. I was in the area of Park Ave. Acura on a Saturday and stopped by unannounced. I got there around 4:15 in the afternoon and they close at 5:00 PM. The MDX was out being detailed and wasn't back yet. Curt offered to go see if it was done and luckily it pulled in just as he was about to go get it. Their MDX was in better condition, had fewer miles, and was priced less than the same year, identically equipped CPO MDX's at the other two dealerships I had visited. I went inside and sat down with Curt. I had mentioned my previous experiences at the other dealerships. The first thing he said to me is, "We're going to make this as painless as possible." I thought to myself, "Yeah right, here we go again!" I told Curt that I was looking to trade-in two vehicles (only one of which I had with me). I told him what I wanted on the trade-ins and how much I was willing to pay for the MDX. He went to go speak with his Sales Manager, Tony Goncalves. To my utter amazement he returned in five minutes and said he could meet my price and put a deal together pending the valuation of the second vehicle I was trading-in. I was shocked! I thought to myself, "Wait, he's not going to sit here for 20 minutes, lowball me on my trade-in values, run off to his Sales Manager and then come back 15 minutes later only to rattle off countless excuses as to why my cars aren't worth what my research had shown them to be? The dealership closed and Curt and Tony stayed late to write everything up and take my deposit. We arranged for me to come back and take delivery on Monday. Over the weekend I was thinking that come Monday, when I arrive to take delivery, theyll tell me the second vehicle isnt worth what we had agreed upon value and well be back at square one. To my relief they stood by their word, we finalized the deal and I took delivery. After visiting the other Acura dealerships in the area I had a preconceived idea of what Id be facing at Park Ave. Acura. I couldnt have been more wrong. Curt did exactly what he initially said he would. He made the process as painless as possible to the point that it was actually a pleasure to do business with them.
sandysahu
Oct 2, 2012
Nick Martinez is the man! No pressure sales. He does his job pretty well! Worked with us till the SUV was on road. Loved the SUV and the Price!. Explained to us why we should choose Acura vs Merc vs BMW! Buying a car has never been made as seamless as made by Nick! Took me 2 hours to finalize on an Acura MDX (2012 Tech + Ent.). He met the price I was looking for. Took me another 2 hours (on a different day) to pick up the car. 2 hours because Nick spent the time to explain the SUV and Jorge explained to us all the available options with regards to warranty and security. People if you are reading this review and if you plan on buying goto this dealer and ask for Nick. Manager of Nick, if you are reading this give Nick a raise!
meeniemommy
Oct 1, 2012
What a fantastic experience I had buying my new Acura MDX at Park Avenue Acura with Nick. He quoted me the best price bar none right off the bat, no haggling. He returned phone calls promptly and was willing to go above and beyond in many ways. I had an unusually complicated situation with the car I was trying to trade in and Nick was instrumental in helping me to get everything finalized.I was also very pleased with the way the finance manager handled the signing. Typically they try to hard sell you on all of the extended warranties and add ons but he simply explained them to me and did not try to push anything I didn't want. I was in and out of the finance office in 10 minutes.I highly recommend this dealership and Nick Martinez.
demonite1
Sep 29, 2012
From the time I entered the lot at the dealership, I was greeted with warm, genuine smiles, and assisted with my purchase every step of the way. I called ahead to schedule a test drive, and Victor was gladly available to ensure my visit went smoothly. I have visited other dealerships before my purchase at Park Ave Acura, yet it was not only the availability of the vehicle I wanted, but the great customer service I received that fostered my purchase there. Once the deal was made, the purchasing process was made easy, and my vehicle was prepped including plates and registration the next day! That's what I call service! The next time I decide to purchase a vehicle, I'll certainly call Victor (Park Ave Acura) first!Thank You,Antwon Perkins
xwen01
Sep 28, 2012
Very good experience with this dealer and Nick himself. Very happy with my new car. They helped me on my trade in (very old car..) and also the finance. Best price I have ever got (visited several dealers in NY and NJ area).
Stevennoble7
Sep 27, 2012
I communicated with Moreno over the course of 2 weeks and he was always very prompt in getting responses back to me. I explained what I was looking for and he worked to find it and make it work. I actually drove from out of state to make the purchase. While at the dealership both Moreno and Troy were very attentive and provided me with everything I needed
JP30
Sep 27, 2012
I recently leased a new TL from from Park Ave with Curt and had a great experience. This was the fifth Acura we have bought from Park Ave and will continue to go back. There was never any pressure and price was very fair. They are willing to find the exact car you are looking for if they don't have it on the lot. The transaction went quick and smooth. Curt is very knowledgeable and will work with you to get what you're looking for. I highly recommend Park Ave Acura over the other dealerships in the area
hbaez518
Sep 26, 2012
John and the folks at park ave Acura were very informative and friendly. Fair price, excellent service, overall highly recommend park ave and John in your next car purchase.Thanks again John.
cityslicker
Sep 25, 2012
Daniel is a great guy. Very informative, laid back, no pressure. He patiently allowed my husband and me to test drive several cars, and more than once. The transaction was simple, easy and fair. On pick-up day, he was organized, efficient and helpful with the transition. Will use him again for our next Acura.
nklobus
Sep 24, 2012
I went to other dealers but didnt experience the comfortability i did when i went to this Dealer. Victor was spectacular! He was very polite and straightforward that made the time pass by quickly. His knowledge about the cars made it easier for me to make my decision between the tsx and tl. It was relieving not to feel rushed or pushed out the door because i could not make up my mind, instead he took his time and took me for test drives ! GREAT SALES PERSON no doubt about it. Now i enjoy driving my new TL.
Roland2
Sep 21, 2012
My sales rep., Dan Schapiro, is professional, knowledgeable, courteous, informative and always up front. All the qualities you'd want in a car salesman but don't often find.I highly recommend Dan simply because he does the right thing. I never felt rushed or pressured and Dan patiently answered the myriad of questions I had. Dan helped me make an informed decision that I'm completely happy with. My 2010 certified TSX is a helluva car (also well priced)and Dan and Park Ave Acura will be the ones I purchase my next one from.
matthewfinn23
Sep 19, 2012
Everything with our purchase was great. John did a great job and I felt he was honest and really took the time to understand our needs.
kjpark
Sep 17, 2012
I've been coming to Park Ave Acura for services for my previous car (TSX). The service was great, and I decided to drop in for my next car. I came in to see MDX, but decided to go with TL instead.They were very professional and courteous from the beginning to the end. I took about 2-3 weeks to make my decision, but John was very good at following up, as well as kept very patience when I kept on changing my options and endless questions/requests. The deal I received was one of the best I could've find elsewhere (I did talk to many people, researched online, and visited many other dealers including Acura and others), and John was very professional until the end. When I was going in to sign the deal, I came in at the last minute when the dealer was about to close the door for the weekend, but John waited extra hours to accomodate me. I would certainly recommend this dealer as well as John, and would certainly visit in the future for my family's cars and on.
tl3ny
Sep 15, 2012
I was researching for dealers around the area because my father was in the market for a new Acura RDX. I decided to give Park Avenue Acura a shot. I had my dad call the dealer since he had a lot of questions about the car. He called and spoke with John. John answered all of my father's questions and even quoted a good price for the car. So I decided to visit the dealer with my father. At first I went in with my guard up as I had bad experiences with other dealers in the area. When we got to the dealer we asked for John and he came out and greeted us. We test drove the car and John was very knowledgeable about the car. He answered all the questions that my father had about the car. John was very professional during the sales transaction. He didn't play any games and was straight to the point. He was very accommodating. Explained everything in detail and helped us the best he could. We ended up purchasing the car that day and my father even told me this was the quickest transaction he has ever made in a car dealership. John's been with the company for almost ten years and knows the true meaning of customer service. If your in the market for an Acura I would highly recommend Park Avenue Acura. If you want a true professional ask for John.
Kathy78
Sep 11, 2012
What a great experience. Victor was very helpful, even though it's a bit far for me I'll definitely pass by even if it's just to his smile when he greets.
PEKaley
Sep 8, 2012
Our 2012 Acura MDX is the fourth car that weve leased/purchase from Dan. Dan is personable and easy to work with. The prices weve negotiated have always been fair and the Dans service has been outstanding. Dan found the exact car we were looking for at another dealer and delivered it to us on time and in perfect condition. There was no pressure to accept a car that he had in stock that didn't have the options/colors we wanted. Research the Acura youre interested in, look around, and see Dan before you make a purchasing decision. Youll be glad you did.
zengary
Sep 7, 2012
I cannot believe how pleasant the new car shopping and buying experience was at Park Ave Acura. I read through the reviews on dealerrater after I had a few bad experiences at other Acura dealers in the northern NJ area. I found Nick's reviews in the internet sales department and realized the folks at Park Ave are on to something as the reviews were so positive that I began to believe the hype. Could it be true, an honest, friendly and easy new car dealer that cares about customers and treats them with respect and pride? Every other new car I have purchased in the past was a battle! Believe the hype its TRUE! Nick and I were able to negotiate professionally and efficiently over email exchanges and the telephone. Nick was so honest and straight forward about making a deal on a 2012 MDX I wanted to pinch myself. He even went the extra mile to help maximize the value of my trade in and not waste a second of our time - rare for a new car dealer. Nick and the rest of his friendly staff truly run a very different, very special kind of dealership that cares about their customers, and most importantly got us in the right car at the right price. Everyone I worked with at the dealership was super friendly and they all made the new car purchase experience a true pleasure and almost fun! The people at Park Ave care so much about their customers that there is even a small play area set up for young children- very thoughtful. They are really a happy bunch of people that work with zero pressure, are 100% professional and quite realistic about what they can and cant do for you - a true pleasure. Even James in the finance department was awesome, explaining every detail of the financing aspect, going over each line item to make sure everything was clear and made sense greatly appreciated. I just cannot believe how easy Nick and Park Ave made the negotiation and purchase. What a great deal and what a great feeling to know you got the best deal possible!!! My wife and I visited and researched 3 other Acura dealers in the area and no one came close to Park Ave. I simply would not purchase an Acura anyplace else. These guys are worth the visit even if you are not from the area Park Ave is special. Please feel free to email me at zengary99athotmail.com if you have any questions as I just want to spread the word about how great Nick and Park Ave Acura truly are. What a fantastic experience!
james.park.7545
Sep 7, 2012
Excellent experience at this Acura dealership. We visited 2 other Acura dealers in the area, and none came close to the service provided by Park Ave Acura. The non-commission-driven environment, team chemistry and lack of aggressive tactics made for one of our easiest shopping experiences. Staff was always available via phone or email, and every person we encountered was extremely pleasant. They matched the best prices that we were offered as well as providing the best finance rates in the area. We would highly recommend this dealership to anyone who's seeking excellent service, knowledge, and relaxed dealership.
Gmara
Sep 3, 2012
This was my first purchase of an Acura and my first dealings with Park Ave Acura. I am very satisfied with my purchase and my experience with my sale representative Nick Martinez. I would highly recommend this dealership and Nick to any of my friends and family. Nick was very professional and responsive.
poodiejoe
Sep 2, 2012
We had an overall excellent experience with Curt Lewis at Park Ave Acura. Curt was down to earth, helpful and accommodating. We had been to 3 Acura dealerships prior to going to Park Ave Acura with no possible purchases and great disappointment. After purchasing our car, we are not only Acura fans but would only buy our next car from Curt at Park Ave Acura.
nvaroqua
Aug 31, 2012
My entire experience at Park Ave Acura was very pleasant. Curt was outstanding to work with. There was no pressure or nonsense in negotiating the deal. Easily one of my best car buying experiences. I would definitely recommend Curt to all my family and friends.
michelleso
Aug 29, 2012
Dan Schapiro did not try to sell us anything we didn't need. Everything was taken care of when we went to pick up the car. Best car salesperson we have ever dealt with.
ckim1111
Aug 24, 2012
Great sales, great customer service. Right to the point with the deal. Had a really good experience despite having met Curt once. Great, prompt feedback. But most importantly, the price was exactly what I was looking for.
jayme24
Aug 24, 2012
Curt was awesome to work with!! Super friendly and helpful!!! We never bought a car so fast...very convienent! We didn't even have to wait for our plates!! They were ready when we picked up the car!!! An awesome dealer...highly recommended!
acura555
Aug 23, 2012
Curt was a pleasure to deal it. Best experince I had at a car dealership to date. Curt demonstrated high integrity and kept his word and didn't give me the salesman double talk. I highly recommend Curt and Park Ave Acura...
mjharrison777
Aug 23, 2012
Excellent service and experience all around - I was very pleased with the new car we purchased and the whole experience was extremely smooth and professional - I highly recommend this dealer!
edwardc3000
Aug 20, 2012
Maybe I had a tiny edge, as my golfing buddy is friend's with the owner of the Park Ave stores. So when I asked "Roy" who to talk to, he hooked me up with Moreno, and I scheduled a test drive of 2 vehicles that were posted on their website.I had just driven a TSX and a TL at another NJ dealer, and there was no comparison. The TSX we test drove was THOUSANDS less with about half the mileage and 2 YEARS newer. An 09, 36,000 miles on the clock TSX and the best the could do was HIGHER than the 2011, with 18,000 miles and certified to 2016.Mano took us for a test drive. No pressure at all, and we (the car is actually for my son) were ready to settle up the deal. I got a fair trade on a 5 year old Chevy, adn they handled the paperwork effortlessly.We picked up the car with a full tank of gas, completly detailed with summer AND winter mats, and the transaaction was incredibly smooth.I'll be back at the Park Ave BMW store to replace my 06 X5 next year !
gschillaci
Aug 19, 2012
I chose Park Ave Acura because their price was right for the car I wanted. I have visited other dealers, but Park Ave. Acura had the best price. It was a pleasure working with John Kim. He is a very friendly, helpful and knowlegeable person. Being a first time new car owner, John spent alot of time with me explaining all my options, packages available to me. The car I purchased has a great technology package which he spent alot of time with me explaining. Jim Lundy in the finance office, spent alot of time trying to find the right payment plan that worked with my budget.I would definitely reommend anyone I know looking for a car, to go to Park Ave. Acura and speak with John Kim.
dolivari
Aug 17, 2012
Bought used car. Two visits to dealership is all it took. Had plates and insurance card when we pulled away with our car. John Kim very knowledgeable and pleasure to work with. Very professional!
mine0102
Aug 17, 2012
Great service, from beginning to end. Answered all my questions in detail, and provided a very comfortable and relaxing environment throughout the whole process. Was very upfront and honest about everything.
domjames
Aug 16, 2012
I was purchasing my first car on my own. Was settled on another brand of vehicle when my father talked me into checking out Acura, as he has been nothing but pleased w the car. Met Dan that day and he gave us the undivided attention that I desired. Dan was extremely personable, yet a true professional through-out the sale. He got us a fantastic deal on a new 2012 TL, was able to get the color, and all the specs that i was looking for. Picked up the car today, and i couldnt be happier. Thanks to Dan and everyone at Park Ave. if you are looking for a new/used Acura, and you DO NOT go here, you made a terrible mistake, and probably paid more than you should have.
Tim Brand
Aug 16, 2012
We have bought our last two vehicles (a certified pre-owned MDX and a new MDX) from Nick Martinez at Park Avenue Acura. Nick is the best consultant you can ask for when buying or leasing a car. He is professional, knowledgeable, friendly, and treats you with respect. Hes also extremely patient with you and is not pushy. The dealership is well organized and communication between departments is outstanding. We had a very unique situation with our trade-in and Nick was able to meet our needs and then some. I recommend Nick and Park Avenue Acura to anyone who is considering buying a car you most certainly will not be disappointed.
kittybelsky
Aug 14, 2012
Curt was extremely knowledgable as well as helpful with pricing of a lease for a 2012 Acura. He has also followed up with registration and plate information given that I am from NY and the dealership is in NJ. All is all, this was the most pleasant experience I have had in my many years of car purchasing.
Kirk D
Aug 9, 2012
The service was excellent at this dealership. Nick was very knowledgeable and helpful. I got a great, rare Acura and a good deal on my trade in. I went to 3 other Acura dealerships and the people at them were absolutely awful, but this dealership was pleasant from start to finish. I would highly recommend it if you are interested in an Acura. I am extremely happy with my car as well! Very fun to drive!
Vbabijesq
Aug 8, 2012
Extremely happy w/ level of professionalism, knowledge of automobile and the industry overall - which was a welcomed surprise. John was aware of our situation and worked w/ finance to meet the number we were looking to pay. He was able to make, what typically is a stressful situation, into an enjoyable experience. Park Ave Acura has a very valuable asset in John and they should be happy to have him as their team member. I look for forward to being a part of Park Ave Motors family, specifically The Acura Division. Sincerely,Vincent M. Babij
lkenny333
Aug 5, 2012
This is the second time i have taken home a new acura from park ave acura, the first time mano was my sales guy, and i couldnt have been more happy with my choice in a car, i decided to return, and used Curt, also another great experience, both great guys made my experience nice, and they are friendly, i am again extremely happy with my choice, and glad i was able to stay within the acura family, and happy to have used park ave again!
dentaldmd
Aug 2, 2012
Our experience at Park Avenue was very positive. Curtis Lewis was extremely helpful in reviewing the features of our new car. It saved us time. Also, the fact that this dealership had the license plates on the car when we picked it up was a plus. Curtis and George were not annoying by phoning us or trying to push additional options with warranties and additional services. They were presented to us, but the decision was ours. All the sales people in the dealership were neatly dressed in their uniform, casual, and comfortable golf shirts. No one rushed us when we walked in the showroom. We would recommend Park Avenue to our friends.
donaldkursar
Aug 1, 2012
This is the second car I have purchased from John Kim. He is very knowledgeable, considerate and patient sales person. He helped me get into an affordable lease for the second time this year. I have checked out other dealers and the sales people are only concerned about how much money they are going to make on the deal. John on the other hand continues to work for the business. He is more concerned about helping his clients get in to the care they want!
swamya
Jul 30, 2012
Great shopping experience for my 2012 Acura MDX primarily done online via email with Curt. He was super responsive and very open and honest. Simply put this was the best car buying experience I have ever had and would highly recommend them!AS
kmerse
Jul 30, 2012
Curt was the best! Def the easiest and quickest car shopping experience ever. Curt was very friendly, helpful, and honest. I highly recommend Park ave Acura
love_acura
Jul 30, 2012
This is my 3rd Acura car exclusively with Park Ave Acura dealership. Paul has been great all around and I would not use any other Acura dealers because of the prize, professionalism, honesty, and wonderful service from Park Ave Acura. Before you make the final decision make sure you stop by Park Ave Acura and I am sure you will not be disappointed!!!
jmgrasso
Jul 27, 2012
My purchasing experience with Park Ave Acura was almost without flaw. Nick Martinez, my sales rep, was honest, professional, courteous, responsive, knowledgeable and never engaged in a hard sell. He was a pleasure to work with, even when I kept bothering him with a slew of niggling e-mails he remained steady and helpful. Jorge Herrera conducted the finance protion of the deal and he was very professional, courteous and also avoided any hard sell. The price of the car was certainly right and once established there was no futher argument. I got what I ask for and it was delivered on time and in the expected condition. It was an absolute pleasure doing business with them and I would not hesitate to conduct business with them in the future. My experience has been so good I am going to use them for the regular servicing of my automobile. Highly recommended.
briaziz
Jul 12, 2012
We had a wonderful experience purchasing our Certified Pre-owned MDX from Park Ave Acura. We especially pleased with the service we received from our sales rep Nick Martinez. He was fair, straight forward, and not pushy. I would recommend Nick and Park Ave acura to all friends and family.
dscelzo
Jul 11, 2012
Working with John was a pleasure. He greeted us with a smile, listened to what we wanted, and then delivered, all in less than an hour. He took care of plates, registration, insurance so that we could pick up the car on the next business day. He was polite and respectful throughout the process. This is my second purchase from Park Ave. Acura and I have no hesitation about returning for a future purchase.
magman66
Jul 10, 2012
I have bought my last two vehicles from Nick Martinez at Park Ave. I did most of this via email/phone and had no issues. Nick is easy to work with and was prompt and direct in his responses to my questions. His direct no BS approach is refreshing when shopping for a new car. I would and have recommended working with Nick when shopping for an Acura.
was2k4
Jul 10, 2012
Just purchased my new TSX from Nick at Park ave, and the experience was fantastic. I dealt with Nick over the phone, and agreed on the pricing before even stepping into the dealership. The car was ready when I came to do the paperwork, and there were no gimmicks last minute. Overall the quality of service was just great, I couldn't be any happier!!
kathylic64
Jul 9, 2012
This is the second car I am leasing from Park Avenue Acura and I have dealt with Nick both times. He's very helpful and knowledgeable. It was a great experience. I considered leasing a different car, but after speaking with Nick a few times, I decided to stay with the Acura TL. It's a great dealership and everyone there is very nice.
Mari77
Jul 6, 2012
This was my 2nd time at Park Ave Acura and dealt with Nick both times. Nick has made what I thought was going to be a difficult process of returning my lease into the easiest process ever. He contacted me to remind me that my lease was about to be up and wanted to sit down and go through some of my options. I was thinking of getting into another vehicle but after sitting down with Nick and him being so helpful; he answered all my questions to the fullest and took the time to make sure I understand all of my options. At the end of my visit with Nick, I ended up leasing another TL and I have Nick to thank. I picked up my vehicle on a Saturday and he walked me through all the features that the car had (which was very helpful because who really reads those manuals.) He was great to work with and Im glad that he was able to help me. I would recommend Nick to anyone that is looking for a new vehicle.
Rfew
Jul 5, 2012
Nick and Park Ave Acura were great!! We knew exactly what we wanted (in a new MDX), and were getting online/phone quotes from several dealers. Nick responded quickly with a great price and the promise of excellent, quick service in the dealership picking up the car. We agreed on the deal over the phone on a Tuesday, and on Wed at one pm our car was ready to go. Everything was as advertised, and we had a fantastic experience with Nick and this dealer all around. I recommend them highly!
lumapan
Jul 1, 2012
Great experience! very helpful,understands the need of his costumers,execute negotiation in a professional manner, did not feel being pushed to purchase the desired vehicle, Without a doubt will recommend to friends and family.
rcorpuz74
Jul 1, 2012
My experience with the team was excellent. From the moment I walked in, Paul was friendly and knowledgeable and his approach was straight forward with absolutely no pressure. I checked out other dealerships before I walked into Park Ave and it was their approach and professionalism that won the business. The pricing was extremely competitive as well - I purchased an MDX. I definitely recommend this dealer.
subway
Jun 29, 2012
This is the 5th car I bought at Park Ave. Curt was such a pleasure to do business with. He was very understanding and patient. I would strongly suggest this dealership and my saleman to others.
drbunin
Jun 27, 2012
This is my second Acura TL from Park Avenue. I bought from Paul first because I loved the TL. I came back (4 years later) because of the service (had my TL serviced exclusively at the dealer) and sales staff (and of course because the TL is an awesome car.They are professional, caring, and make buying a new car and excellent experience.
arsenalfan77
Jun 26, 2012
I originally found the dealership on dealerrater.com and based on the great reviews decided to contact Curtis Lewis via email. The responses from Curt were prompt, friendly and to the point. The process of picking up the car was even smoother. Curt had me in and out of the dealership in under 15 minutes. I just leased my 2nd MDX with Curt and it was a pleasure the 2nd time around. I'll be recommending the dealership to all my friends/family. Thanks again Curt, keep up the good work.
Albert214
Jun 25, 2012
I had a great customer experience with Curt! He was very responsive and timely in all our communications and would reccomend him to anyone looking for a new car. He was not pushy at all and understood my limits. On my pick up day he even had the courtesy to give me a heads up that there was traffic on route 17 and that anytime I showed up he'd be ready for me. Just a pleasure to work with!
gemmadileo
Jun 25, 2012
For many years I have dreaded going to the dealership and buying a new car or truck. Most places the sales peaople were not helpful and unfriendly. Park Ave Acura is by far the most pleaseant dealer I have ever been to. Mr. Tony Goncalves was very curteous and helpful when we arrived. Tony set us up with a beautiful 2012 Acura MDX. We are very happy with our new truck and the deal we got was great. Mr. Troy Dawson was a huge help ,showing us all the new features and setting it up for us. Thank you soo much it was a pleasure. See you again soon. Mrs. Gemma DiLeo
vrozenberg
Jun 23, 2012
I would like to thank Curt Lewis for providing an excellent service yet again!Curt is always very courteous and professional. He always returns phone calls and delivers on his promises. I leased 2 vehicles through him and will come back for more. We made a deal over the phone. When I came in to pick up the car, the entire transaction took 15 min! Thanks again and I hope to deal with you again. Always a pleasure.
Abran
Jun 14, 2012
After having a horrific experience at OpenRoad Acura of Wayne, a friend of mine referred me to Curt at Park Ave Acura and the difference was night and day. Curt assured me from the get of the price and money down for my lease and he was true to his word. He even took care of the majority of the paperwork prior to my arrival and simply handed me the keys when I got there. They're a great bunch of guys and they made this process as painless as possible after a rocky start.
lovemyacuras1
Jun 11, 2012
I have had a very pleasant experience with Park Avenue Acura. I purchased two MDX's and one TSX from the dealership. The service has been nothing short of diligent. Moreno Rimmuado lives in our town and he is always willing to take our cars in for service. He is extremely helpful and reliable. I am planning on buying another car soon and will only do business with your dealership. The Nelson Family
jmister102
Jun 8, 2012
We had an issue regarding buying out a TSX and Curt was extremely helpful in trying to find a way to make it work. It was my first experience at a car dealership and it was certainly a pleasant one.
korngeo
Jun 8, 2012
Park Ave Acura is great choice to get your Acura from. I have owned an acura since 1998 and have actually bought from 3 different dealers and Park Ave will get some repeart busines from me and my famly and friends. Curt Lewis was a pleasure to work with and was always willing to answer my questions and work with my requests.
ksecemski
Jun 8, 2012
Did reaerach on the interenet and felt I received a fair price. I took the car for a test drive and Nick was very courteous and answered all of my questions.
dlawrence821
Jun 8, 2012
most of work was done online and via telephone with Curt. But when all was said and done - he did exactly what he said and i received exactly what i wanted. And - he was very personable while doing it :-)
Giovanni&Pina
Jun 7, 2012
Paul was great throughout the entire process. We completed the deal at a reasonable time and there were no surprises or misunderstandings. He was very patient with our questions and explained everything about the car. Park Avenue dealership was overall very helpful. We recommend the place and Paul Epstein to any others.
Sharif
Jun 4, 2012
I live in Montreal, Canada. I found this rare exterior/interior color MDX 2011 Advance at this dealer. I was planning to visit NYC over a long weekend, so I contacted Park Ave Acura by email through cars.com to see the car in person (very unique exterior color, so was not sure if I would like it in person). Surprisingly, got reply and phone call from Nick in very short time. Explained to him I was interested to buy and import the car to Canada, and we scheduled a visit on Saturday morning. On Friday, the day I was living from Montreal, Nick was off but was nice enough to ask Curtis (another great salesman at Park Ave) to call me to notify me that the car was still available. On arriving at the dealer, I was greeted very warmly, and Nick took his time (even knowing that I was not going to buy the car that day) to show me the car and explain me the process involved to import the car to Canada. Thank You Nick and Park Avenue Acura - for the great experience. To any Canadians: If you find a car you like at this dealer, do not hesitate to contact this dealer - you will be very happy.
lisaann723
May 31, 2012
Typically, the only place I despise visiting more than a car dealership is the dentist. However, this Acura dealership has forever changed my perspective on the car purchasing process! Mr. Goncalves made the experience smooth and quite pleasant! There were no pushy sales tactics, he was honest (and quite funny), and I was in and out of there with my new (used) vehicle within a couple of hours! Long story short - I will be back very soon to trade-in/purchase another vehicle and I look forward to working with Tony and his team again.
jppasculli11
May 24, 2012
My lease on my '09 TSX w/Tech was due and Curtis Lewis worked with me for over month and helped me get into a '12 TL lease. He was very friendly, helpful, and responsive. He knows everything about all the cars which is vital in deciding on a new car. I was undecided on a '12 TSX and '12 TL and he did not force me into any decision. When I finally decided the on the '12 TL, the process was very smooth! A great experience and I will definitely work with him again.
donaldkursar
May 24, 2012
John Kim was the best salesperson I have ever encountered. He helped my wife and me all the way through the process of leasing a car. He worked with us to get us a great price and to figure out the best way to capitalize on our credit score to keep are payments low. We will defiantly will purchase our next Acura car through John.
Dfaline
May 23, 2012
Communication throughout process was fantastic. Paul Epstein was responsive and helpful. Transaction was quick and painless. Makes me want to stay with Acura for all my cars and continue to use Park Avenue.
Dominicanyork
May 22, 2012
I was impress with Dan's approach. He provided me with great deal information about luxury cars. He did not put any pressure on me to buy. I then went home verify his information and made my decission to buy a car.
beep52
May 21, 2012
This was our first Acura purchase and had done extensive research on the MDX before stepping into a dealership. Nick was our point of contact and was a breath of fresh air to work with. He was very responsive, knowledgable and provided no pressure at all. We got EXACTLY what we were looking for in terms of the car and price! And a BIG thanks to Jorge - the financing process was a breeze. We were expecting to be wrapped up several hours, he got us in and out of there in less than a half hour -- LOVED it! Thank you Park Ave Acura for giving us a great team to make this a pleasurable experience!
Stephf0621
May 21, 2012
I started my search with park ave Acura because it was closest to my house and because I was referred by my uncle to Dan. After going to a couple other dealers I ended up right back at park ave Acura. They offered me the best pricing no hidden fees straight to the point. Dan was very patient with me friendly yet professional. Will definitely bring my fiance here for his Acura.
nysiad
May 18, 2012
Maurizio Ranieri is a real gentleman. I wanted to lease a TL and shopped at several dealers. He was by far the easyist to work with. No gimmicks, no balony. I feel I got the best deal and have a great dealership to work with. I would highly recommend Maurizio and Park Ave Acura.
bennydambra
May 10, 2012
Victor was very professional and knowledgeable. I have called several times with questions about my new car and he has always been patient and helpful. Excellent service.
Williamnussman
May 8, 2012
Everything here cold not have been any better. This was my second MDX purchase. Nick Martinez made this extremely easy. I was able to purchase exactly what I wanted for a very fair/competitive price. From sales to service Park Avenue is the place to go!
brettfiner
May 7, 2012
Park Ave was a pleasure to work with - after a few unsuccessful journeys to other used car dealerships (where I came home needing a shower), Park Ave stands out above the rest. First, the internet price was great, they came in lower than everyone else online on autotrader.com or cars.com. Next, the customer service was fantastic. Nick did not seem like the typical car salesman, and you don't walk out asking yourself have I just been taken advantage of... Nick was calm, cool, and professional, and dealt well with the plethora of questions really well. This is my 4th day driving the used car, but it is new to me, and it looks new to anyone I show it off to. It is obvious that the previous driver took great care of this vehicle, it's in immaculate condition. 5-10 people have already asked me is this a 2011 or 2012 (its a 2009 TL w/ 35K miles). This proves Park Ave means it when they say they only but the cars from their customers that treated the cars well and kept them in top condition.I am the usual skeptical buyer, and always have cognitive dissonance when it comes to a large purchase. In this case, I am very happy that I stumbled upon Park Ave and am fortunate to have dealt with Nick. In the event I stick with an Acura, there is NO QUESTION I am coming back to NJ to deal with Nick Martinez. Tell him I sent you! -Brett F
fseigel
May 1, 2012
What a great buying experience! Great price, great people, treated respectfully, and as an intelligent human being, not some schlub off the street.The store was very accommodating, and made it clear that they were not only interested in selling me an Acura, but were interested in making me a happy customer. And they did just that. The car was prepped properly, detailed, and Curt took as much time as I needed to review the features of the car with me.From Curt in Sales to Tom in service and finally with James in finance, it was apparent that they were knowledgeable professionals, in the business for a long time, happy employees, and bent on making my experience at Park Ave a terrific one. It is no wonder that Park Ave Acura is a high volume store, with repeat customers! All I can say is: Why didn't I come to you when I leased my first Acura, an MDX??? Please feel free to share my comments with the store owners and managers, and with the employees with whom I dealt.
Jwordham
May 1, 2012
I purchased a certified preowned MDX from Curt. He was very friendly, very responsive and not pushy at all. A great experience and I would definitely work with him again.
RG-TL
May 1, 2012
Paul Epstein was a pleasure to work with, he was patient, straight forward, and honest. I would recommend Paul to anyone considering an Acura, he really understands a customers automotive needs. Jorge Herrera was friendly and explained all of the paperwork very diligently in the finance office. I commend Park Ave Acura and thank you for a Great Deal! I love my car.
MDX Driver
Apr 26, 2012
After shopping around many different new models and dealers, we landed on a new 2012 Acura MDX with the Tech package. We stopped at a few Acura dealers, and Park Ave was the furthest one. Nick Martinez was our Sales Person, and helped us get the exact one we wanted, without ever being pushy. We heard Park Ave had a great "small dealership feel", and it was very much the case. You might think the big dealers have better inventory or lower prices, but that was NOT the case! Our best deal by far was here. Tony Goncalves was the Pre-Owned Manager and helped us with our trade, and James Lundy made the finance process quick and easy. Big thanks to Nick, Tony and James for making the buying process simple, and getting exactly what we wanted.
minchun215
Apr 23, 2012
Being a very frugal buyer, I have contacted and worked with several dealers prior to making my decision to purchase my vehicle from Park Ave Acura. The dealer didn't have the exact car I was looking for but I settle because my salesman, Curt Lewis, was so helpful and great to work with. Without his assistance, I would not have purchased my vehicle from that dealership. I would definitely recommend him and this dealership to my friends. Overall great experience and I couldn't have asked for more.
calvin93
Apr 16, 2012
Mano provided excellent service, communications, and results in my purchase of my third consecutive Acura MD-X, and first from Park Ave. Acura. He had a can-do attitude, was positive and accommodating, and exceeded my expectations in purchasing a new vehicle. He worked diligently to get me the car I wanted in a short period of time, as I had waited until near the end of my lease to start shopping. He took the time to show me the features of the new MD-X and even helped move my personal belongings from my old car to my new one. I could not imagine a better experience at a car dealership, and will be back in 3 years for my next car with Mano, and will be recommending him to anyone in the market, in the meantime. Mano is an asset to Park Ave. and Acura.
Jersey00000
Apr 12, 2012
After a couple of stops to dealers in the area, I had confirmed all the stereotypes about car dealers. Dealing with Nick was huge breath of fresh air. No pressure, good info, good pricing....all led to a great experience. Highly recommended.
Sketsuwan
Apr 12, 2012
I was looking to get out of my lease on a base Tsx and purchase a new Tsx-V6. John Kim was very helpful, honest, and informative as he explained the entire process. He also located and monitored my car from another location with great care. In the end I received a great price. I would definitely recommend John to another customer.
SPermuy
Apr 8, 2012
Of the dealerships I visited in the area, looking to purchase as a TL, the first one was arrogant and the others were focused on price. Victor is all about the relationship and working with you through the various mazes in the car purchase process. It wasn't about what was best for him, but what I'd be the most happiest with. In the end, he assembled a great deal and continuously monitored the special order I made. I am very happy with my purchase and experience with Victor and Park Avenue and would recommend anyone interested in purchasing and Acura to contact Victor so they can be as satisfied as I am.
ykim0308
Apr 4, 2012
I have been a customer with Acura since 2004 and service has always been great. As a first time customer with Park Ave, I am happy to say that the great service has continued. Dan was very knowledgeable, quick to the point, and exhibited professionalism. I am extremely happy with my experience and would strongly recommend Dan.
Bishag24
Apr 4, 2012
It was a pleasure working with George again. This is the second car I have purchased from him and he makes the whole process so easy and on top of it I got a great deal!
antberto
Apr 2, 2012
I am a returning Acura customer and have dealt with Nick Martinez on both occasions. He got me a great deal on a 2009 TSX lease and an even better deal just a couple days ago on a 2012 TSX lease. Nick worked with me online and in-person every step of the way to ensure I was fully satisfied with everything. Overall I will continue to do business with Nick and Park Ave. Acura. In terms of price, customer service, vehicle service, and loyalty, Park Ave Acura are far superior to other dealerships.
fxcarden
Apr 1, 2012
I own a TSX and an MDX both bought from Curtis Lewis. Tom Schou always takes care of me when I come in for service. This dealership and their staff are the best around, period. If also helps that their product is pretty excellent.
mtaragano
Mar 29, 2012
I live in New York and worked with Dan Schapiro. We spoke many times on the phone and he helped me with the exact car I wanted. His attitude, knowlege, and work ethic was absolutely surperb! He gave me a great price on the Acura MDX! I was extremely happy with the deal because he beat out all the other dealers. It was a pleasure and enjoyable to work with Dan and Park ave. dealership. I would definately go back and work with him again! James was the finance guy and he explained my lease contract so well that we didn't need to ask any questions. I felt they truely wanted the best for me and they didn't try to trick me in anyway. Dan and Park ave. definately get an A+ in my book!Matt Taragano
Mikej7
Mar 28, 2012
Dan is a consummate professional and everything you would want in a perfect car dealer - a rarity in my recent experiences.I'll omit the details of the still all too present insulting scams encountered while shopping at other brands and just focus on the positives experienced at Park Ave Acura.Dan has a great warm personality while being extremely knowledgeable in all aspects of the 2012 TSX, Technology model that my wife and I just purchased. In contrast to the circus like negotiation at other dealers, Dan was fair and respectful. I was well prepared in researching things in advance, something that Dan appreciated, making it easier for us both. After a short negotiation process we reached a fair compromise on price and a trade-in value of a 2009 Camry Hybrid. The showroom demo, test drive and vehicle information Dan provided was excellent. When we picked up the car a few days later everything was perfect. Extraordinary attention to detail and patience while providing a very thorough review of the car's features.We have purchased a number of cars over 30 years and this was our best experience by far.Save yourself a lot of time and aggravation and visit the folks at Park Ave Acura, particularly Dan. They also have a great service area which I have used for ten years for my 2001 MDX. The overall culture of this ownership is vastly superior to the competition.
Stephanie H.
Mar 28, 2012
I recently leased a 2012 MDX from Dan. I must say it was a quick and easy process. There was no pressure, no haggling just simple. :) I felt that Dan was forthright as well as knowledgeable about his inventory. I didn't feel rushed upon picking up my truck, and he even went over the vehicle with me and set up my blue tooth. He followed up with an email and a phone call. It was a great experience and I look forward to purchasing another Acura. I would highly recommend him!
yerffej1
Mar 26, 2012
My experience with Park Ave Acura has been nothing short of superb!From Sales to Service they treat me like Family.The Staff is always professional from top to bottom.These are the reasons I have been doing business there for almost 20 years.Thanks Park Ave Acura , looking forward to the next 20.
94db80916
Mar 25, 2012
Regular customer there for parts. I wanted to get my wife a car and I said to my self if imma get her a car i mite is well get it here at Park Ave Acura `I always get great customer service so i spoke to John the part person that i always deal with and he take good care of me so he said to go to John Kim and tell him that I sent you so that what i did. Meet John Kim and from there it was great. We sat down spoke for a little bit and then we talk about leasing to own he explained how it work and i was very pleased with the responds that he gave me. Great sale person and very out going I will go back there to deal with him again and I would recommend people to go there.
KimberlyRensel
Mar 25, 2012
I live in Houston and was looking for a particular vehicle that I found a great deal on at Park Ave Acura. I inquired and Curt Lewis responded immediately. He was friendly, professional, knowledgeable and accommodating. There were a lot of moving parts to the sale (ie I had to sell my vehicle locally, arrange for transport of my new vehicle to be delivered from NJ to Texas and Curt went above and beyond to ensure that I felt comfortable and confident with all that was going on. This was my first time buying a vehicle by myself and I was a little nervous. I am a single 38 yr old mom with two young kids and I didn't want to get taken advantage of. Curt interacted with me with integrity and honesty and I would definitely do business with him again.
PEKaley
Mar 25, 2012
This was the third car Ive purchased or leased from Dan. The leasing process was painless, negotiations were quick and to the point. The resulting price was excellent. Dan is very knowledgeable and friendly.
jlee58
Mar 20, 2012
The dealership is smaller in scale compared to local competitors (I only saw roughly 20-25 used vehicles in their limited space), however they provide a more intimate environment that caters towards what you're looking for. This is a huge plus over large shops that sell solely based on quantity rather than quality.I recently purchased a CPO 2009 Tech MDX from Park Ave Acura and I must admit that the process was both smooth and efficient (I was out the door with my new vehicle in 3 hours - including test drive, signed paperwork/insurance/finance).Although you might pay a bit of a premium in price, it really is worth it compared to other CPO vehicles on the market. Unlike many other dealers that just give you a 150 point checklist (who knows how seriously they look at each of those indicators), my CPO vehicle came with 4 brand new Yokohama all seasons, new rotors/brakes, transmission/rear differential/power steering fluids, wipers and cabin filters. I highly recommend Curt Lewis, who does a fantastic job being honest about the pro's and con's of purchasing an Acura vs other vehicles and/or dealerships. He gave me the low down on why certain vehicles with similar package and mileage sell for higher/lower prices, and gives honest opinions for what's right for you. For example, I was really interested in one vehicle and he would honestly explain why that was not a good idea, because they could not certify the vehicle due to certain requirements that could not meet their standards. And it was refreshing, because they were having trouble clearing this inventory from their lot (I knew because you can find out how long someone has the vehicle in their lot on carfax). So instead of being forced into a vehicle they want to get rid of, I was given the low down for why it was better to wait it out for a better vehicle. In addition, instead of telling me to buy an updated navi disc for $150 that I was interested in, he recommended I save the money because the updated maps weren't worth it for the minimal updates in the Northeast mapping. The finance manager was also very courteous and did not try to pressure me into purchasing additional warranties and/or options (which is a nice change of pace from other dealers that try to freak you out about why the additional warranties are absolutely necessary... Although I recommend the 5 year tires/wheels warranty if you live in NYC like me. Those potholes creates bubbling of the tire and the warranty covers this).Lastly, I had a few payments remaining on my TSX lease, and they were able to eat the final payments instead of attaching it to the final vehicle price like many other dealers. This was a nice bonus, as the car itself had upside down equity and was the biggest headache when I tried negotiating price with other dealers.Overall, you may pay a premium of $1000 or so compared to some other dealers in the tri-state, but it really is worth it when you consider all the work they put into the CPO vehicle. Check the carfax and maintenance history of CPO vehicles prior to purchase, and you'll see that Park Ave does the most work on their vehicle before it's sold. And in the long run, that will more than make up for the slight premium. Combined with the excellent service provided, I can see why Park Ave. Acura won the Dealer Rater of the Year.Keep it up guys!
Jmdigreg
Mar 19, 2012
I started my car search online and found a 2011 acura tsx with only 11,500 miles on their used inventory page. On a tuesday afternoon i called the dealership and spoke with Maurizio. He informed me that the car was still on the lot and I let him know that i will be coming after work to take a look at it. I called him on my way to the lot for directions and by the time i pulled in he had the car waiting for me in the front with the keys. I instantly knew that this was the car for me. I put a deposit on the car and three days later it was on my driveway. Maurizio was a very professional, friendly, and helpful salesman. I would recommend working with him and it was a plus that he was not pushy. He answered all my questions and last but not least the price was right! I am very happy with my car and am glad to give Park Acura my business.
jabuan
Mar 19, 2012
John was extremely helpful and knowledgeable. We enjoyed dealing with him, besides being personable, he didn't pressure us in making the purchase. It's great to work with someone that has a lot of experience. We truly love our MDX and glad we went to the right dealer.
axellapica
Mar 13, 2012
We came in to buy one car and had such a great experience working with Maurizio and the dealership we came back a few hours later to buy a second car. They were friendly and fiar. Initially, we were cuaght of gaurd when their first offer was just $100 above the carsdirect price. We asked for a few hundred dollars less and got it, ending up paying $2k+ under the msrp. The entire buying experience lasted less than two hours.
kenrico
Mar 10, 2012
I just had the pleasure of leasing my new Acura TL on 3/7/12. I was lucky to deal with the same salesperson I dealt with three years ago, Nick Martinez. I hated to give up my 2009 Acura TL, but Nick made the deal very inviting and so easy to do, I couldn't pass it up. My experience with Nick and Park Avenue Acura has always been extremely rewarding. I would recommend both the dealership and Nick without any hestitation!
Dan Silva
Mar 8, 2012
I can't describe my experience with Park Ave Acura, because it was such as great experience ever!!. Nick Martinez made the process of buying first Acura TSX 2012 so fast, easy and smooth. Thanks for the great service. I will highly recommend Park Ave Acura to all of my friends.Daniel S
jbcp23
Mar 7, 2012
First time buying an acura, this has been a great experience. Sales employees are NOT pushy AT ALL. They are willing to work with you and try to help you out as much as they can. It took me 2 hours to buy this car, amazing.
melaniem1023
Mar 7, 2012
I was interested in purchasing an Acura TSX and Curt was very helpful and informative. I felt comfortable purchasing from him, and I would recommend this location to anyone wanting to purchase an Acura. It was a very easy and painless process.
Parkavefan
Mar 7, 2012
I purchased my car from Park Avenue Acura. The general manager Moreno lives in our town. He is very generous and charitable in our town which made us travel to his dealership to buy our new car. I am very happy and satisfied with the vehicle and mostly the very personal service that I have received from Moreno. On more than one occasion, he has volunteered to bring our car in for service, saving us the trip ( 1 hour each way). We have recommended the dealership to other friends and neighbors and they have all been extremely satisfied. We will definitely buy our next car at Park Avenue Acura!
Bpate11
Mar 6, 2012
Curt was very friendly with us. He helped us get to a price we were comfortable paying. Thank you Curt and everyone else at Park Ave Acura for making our car buying experience delightful.
Zettawetta
Mar 2, 2012
John was great to work with and I would recommend working with him! I also like the service department a lot at Park Ave. They are great at customer service and try to get you in and out quickly.
jonbittmann
Feb 28, 2012
Curt made it very easy for me to get the car I wanted at the price I was willing to pay. Friendly and personable, Curt kept the trade-in/purchase process moving along at a fast clip and met my requirements so fully that we were able to conclude our negotiations and complete the sale in less than half a day. AT 9:30 A.M. I was driving a 2006 TL. At 9:45 Curt and I started talking. At 2:15 the same day I drove away from Park Ave Acura in my 2010 TSX. That's great service.Jon Bittmann
oouriel
Feb 25, 2012
Kurt was persistent at uncovering the casue of breaks issues i.e. the computer control, while being pateint and courteous. We feel safe! Thank you!
Sammy81
Feb 20, 2012
I went in looking to buy a new car. John Kim was the first to help me. His customer service was very excellent. I decided to get the all new Acura TL, which is great! The buying process was real easy and had no issues at all. John Kim is a great salesman and I would Definitely refer my family and friends to him. Thank You!Update: 2/22/12Mr. John Kim called to follow up with me yesterday to make sure everything is okay with me and the car. I will also be going in to the dealer to add some nice accessories. Thanks again John and Park Avenue Acura for the excellent service.
acalabro
Feb 16, 2012
Nick was accommodating and professional. I appreciated the relaxed nature and did not feel pressured to make a decision. Park Ave rates were definitely competitive compared to others in the area. I would definitely recommend and return to this dealership in the future.
Rmalley
Feb 12, 2012
Loved my salesperson, John Kim. He was elpful and Informative! John even picked me up at my home so I could pick up my new car.
bioman52
Feb 5, 2012
Curt is very friendly, personable, and knows his stuff when it comes to Acura! He got us into a fabulous certified pre-owned TSX for a great price! The night we picked up the car he answered all of our questions with the tech package, and even helped us quickly set up the main features. Overall, the experience was very pleasant - the way it should be when making a major purchase!
TDMills2
Feb 3, 2012
Nick Martinez was very professional, and did not push me to make a purchase.His up front price was more competitive than other dealers that I spoke with. He was very informative in every detail, & patient with my decision.My wife & I will come back to Park Avenue Acura again if we decide topurchase another Acura in the future.Thomas Mills
vill7x
Feb 2, 2012
Curt Lewis was very easy to work with and cared that I was happy with the purchase.All the per-work was done over the phone which was a huge help!
cmalloy314
Feb 2, 2012
Nick was a great help to me during my automobile search. He was very informed and not pushy. He responded to my e-mails and calls immediately. I would highly recommend Nick and the Park Avenue Auto Group to my friends.
cyoungman
Jan 30, 2012
John made my sales experience easy, quick and succesful. I also love the car and have been having fun driving it. Additionally, he gave me good advise on which model to pick given my needs and the fact that I drive so much for business. I have already recommended him to my business partner who will be looking for a new vehicle in March.
pkeshish
Jan 26, 2012
I recently purchased a 2012 Acura MDX from John Kim. He made the sales experience seem effortless. John was honest, fair, professional and more helpful than anyone can imagine. If you are in the market for a new or preowned car, I highly recommend John. Dr. Paul Keshishian
gail12
Jan 20, 2012
We had a good experience with the whole process. When issues came up, Kurt and the dealership was very responsive in owning the problem. I would not hesitant to deal with them in the future.thanksGail
v00d00z33
Jan 18, 2012
Tony was the antithesis of the sterotypical used car salesman. I usually dread going to a car dealership like I dread going to the dentist but this time it was surprisingly easy. Tony was straightforward, I gave him a fair price and he gave me a fair answer. Simple. I literally got the deal done within 15 minutes (not including the test drive and the vehicle walkthrough). Coincidentally the last time it was this easy was at another Acura dealership in California fifteen years ago. If you're in the market for a certified used Acura, I strongly suggest giving Tony a call first and see what he can do. Tell him John who bought the certified pre-owned 2009 Acura MDX sent you!
dianalee21
Jan 12, 2012
I was really pleased with the service I received from both Victor and Dan. Both salesmen were extremely informative and helpful. I felt at ease throughout my purchase and would definitely recommend any one of my friends and family to visit the Park Avenue Acura dealership!
bennyC
Jan 11, 2012
I had the most pleasurable buying experience, Tony C. is the most knowledgeable Used car Salesperson I ever had the pleasure of working with. He made it simple andFun and I would most diffidently recommend Tony C. and Park Ave Acura to anyone with Confidence and assurance. Thanks Tony!!!
gtank
Jan 2, 2012
I purchased a pre-owned Acura MDX from Tony. He was very knowledgeable, helpful and there was no pressure to buy. I would recommend Tony to prospective buyers.
bsaltz65
Dec 30, 2011
Nick Martinez is a professional I would recommend without reservation. His customer service, follow-up and general manner were all top notch. Nick made the car buying experience very straightforward and I always felt as though I was being treated with honesty and integrity. I drove 30 minutes out of my way to do business with Park Avenue for this reason, even though there is an Acura dealer less than two miles form my home.
ssko
Dec 30, 2011
I went to Park Ave Acura based on the reviews from dealerrater.com and was not disappointed with the level of service provide by their team. Nick was very professional throughout the entire transaction. I would definitely recommend Park Ave Acura and Nick to anyone that is interested in purchasing a new or used Acura.
steve savas
Dec 30, 2011
I'm a tough customer, and I was simultaneously bargaining with three different dealers. This own was slightly more expensive than one of the others, but the honesty, openness, friendliness, and professionalism of Mr. Kaczinsky was the deciding factor in my choosing this dealer from whom to buy my new Acura TL.
JZhou
Dec 29, 2011
Curt got in touch with me after I asked for an eprice on a new Acura MDX. I also reached out to several other dealerships, but ended up choosing Park Ave because of Curt. Curt impressed me with his friendliness and straight forward negotiating style. I did all negotiations via e-mail and we arrived at a price we were both willing to accept.When I went to pick up the car in December, I was in and out in under an hour. I was pleased with the dealership's financing department, and Jorge the financing manager was not pushy in any way when I declined to pick up additional options/packages.Only disappointment was the condition of the car when I picked it up. It was a brand new MDX but the front passenger side was clearly dirty. Also, there were soap spots on the outside of the car from being washed. Not a big deal and the dealership cleaned the car up, but I would have expected all of this to have been spotted before I showed up.
Jfisher985
Dec 29, 2011
Dealer and Sales agent Nick Martinez was very professional and made the buying process a very pleasant affair. The price was very good and the friendliness and non pushy buying experience was a welcome change from the typical car dealership. I am a repeat buyer and would certainly recommend this dealer and the sales agent.
HCEVANSSKI
Dec 28, 2011
PAUL GAVE US A GOOD DEAL AND EXPLAINED THE VEHICLE FULLY TO US.HE KNEW THE PRODUCT HE WAS SELLING. THE PRICE AND TRADE-IN SEEMED FAIR TO US.
mritech
Dec 24, 2011
I drove 3 hours to buy my RDX, and I was not disappointed when I arrived. The car was in great shape and Nick worked with me to get the best deal available. At no time did I feel pressured. I would reccommend Nick and Park Ave Acura to anyone.
paulie1
Dec 22, 2011
Nick was very professional, friendly, non pressuring, knew his stuff. Pricing was a little less at other dealers-but because of Nick-purchased at Park Ave.Made buying a top $ car painless! Nick is a wonderful asset to Acura.
mjs5
Dec 21, 2011
Since purchasing my certified pre-owned Acura in July, I have visited the Service depeartment twice for normal maintenance. Today, I had an issue and worked with Kirk Quinones who is the Service Manager. Kirk was professional and addressed my concern immediately. I live much closer to Ramsey Acura but I've chosen to service my vehicle at Park Avenue because of the excellent Sales and Service professionals at this dealership.
brmatt
Dec 14, 2011
I purchaed my 2011 MDX from Park Ave. Acura about a year ago. Since I have owned the car, it has had a minor vibration issue at highway speeds. After several trips to the service department, the problem was unable to be corrected. I contacted the service manager Kirk Quinones. Kirk contacted Acura who sent their factory representative to the dealership. Kirk worked with the Factory Acura representative and resolved the issue. It was a pleasure to deal with Kirk, who was professional, courteous, knowledgeable and was always responsive. I would not hesitate to purchase another vehicle from any of their dealerships. This dealer understands that service is important to customers and is committed to resolving any problems in an expedient manner.
Epictetu
Dec 13, 2011
As a customer of Park Avenue Acura for the past decade, the service and attention following my purchase of a certified pre-owned car a little more than one year ago turned out to be rather disappointing. In particular, there were some issues with the car that ended-up being simple mechanical fixes, but it was tough to find someone at the dealership who was willing to take the level of responsibility one would assume there would be with the purchase of an Acura. Don't get me wrong: most of the people at Park Avenue are kind and personable--and those in the service department are even more so. But, after several months (and several hundred dollars out of my pocket), the car went into service several times for a recurring problem and nothing seemed to resolve the issue. During some of this period, the dealership was without a Service & Parts Director and waiting on the arrival someone to take the position. But that all seems to be in the past.On my latest visit for the same issue, Kirk Quinones, the new Service & Parts Director, flagged the service and offered to take a ride in the car with me to try to determine what was going on. He immediately identified what he thought was the problem and personally managed the entire range of service on it. His assumption turned out to be correct and the problem no longer really persists. But what impressed me even more than his getting the problem licked is that, while waiting for the repair to be completed, he listened to me talk about my disappointment with the prior service, expressed his irritation with the prior treatment, and then discussed what might be done to increase my level of satisfaction with the dealership and the service department. Then, Kirk took the car for another test drive (with me and the mechanic) to ensure that things sounded and felt right. Now, driving the care feels the way it is supposed to.Based on ten years-plus of experience with Park Avenue Acura, it seems that the customer service problems related to my car were a departure from the norm and that the ownership realized other customers might have been having similar issues. This has to be the case because there is a different feeling in the service department now that Kirk Quinones is there. Also, it doesn't hurt that the owner's "right hand" has been in touch with me to understand the details of everything that has happened with the car since it was purchased and to determine what could be done to "make things right."Ultimately, it is a comfort to know that Park Avenue Acura is still up to providing the kind of customer service that will keep me going back.*****UPDATE: Kirk Quinones picked-up the chord on behalf of Park Avenue Acura. After reviewing what must be every detail related to service since my purchase of the vehicle, he offered a substantial credit to be used in the Parts & Service department at the dealership. As important, he also offered the sense that things never should have reached this point in the first place and assurance that the dealership would do what is needed in the interest of keeping me as a customer going forward.Kirk is a class act. He is honest, thorough, and clearly does not take customers for granted. So long as he is there, Park Avenue will have my business.
tsxjjay
Dec 13, 2011
I bought a 2012 TSX from John Kim I was happy with his service because he was honest and answered all my questions. The price he gave was excellent I didn't even have to ask for a discount he went over the all paper work in proper matter of time. Also I was referred to him by my friends who had great experience with John. I will also tell all family and friends about Park Ave Acura and John Kim keep up the good work!
porscheowner88
Dec 11, 2011
My service expierence at park ave acura was amazing! My service representative Kristen Bruno was polite and professional. I also had a chance to meet the service director Kirk Q. who was very helpful. I wil deffinetly would recommend my friends and family to this dealership. I will keep bringing my business to them.
chipkins
Dec 9, 2011
I contacted the dealership letting them know I was coming. They had the exact car I was looking for out for me to see in person when I got there. The service and friendliness is amazing. Victor stayed after hours to finish up with my sale. He was friendly and professional and was up front and realistic about add on's for the car I purchased.
jt2011
Dec 8, 2011
We recently purchased a 2012 Acura MDX from Dan at Park Ave Acura. We have always driven Audi's and Mercedes', so this was our first experience with an Acura. So far, we could not be happier with our decision. Without question, Dan made this the best car buying experience in comparison. He was incredibly knowledgeable about the car and an absolute pleasure to work with. Some dealers have a bias towards their product and often don't listen to your needs etc...simply to make a sale. Dan is not that type. He is completely honest and transparent, and will let you make all decisions instead of forcing you into a decision. After purchasing the vehicle, Dan spent nearly an hour with my wife in the car going over every single detail. He can field any question you throw at him about the engine, braking, options...you name it. I highly recommend contacting Dan if you are in the market for a car.
Met219
Dec 6, 2011
Recently bought a certified pre owned vehicle from Park Ave Acura. Worked with Nick who was great! Overall great experience- staff was very friendly, easy to work with and I never felt pressured into anything. Would definitely recommend this dealership and Nick to any family and friends looking to purchase a car.
alemargo
Dec 5, 2011
Got a new vehicle (RDX 2012) from Park Avenue Acura. Nick Martinez helped me out to get competative price. Vehicle was delivered on time. Great experience, honest people.
Glorygirl
Dec 4, 2011
Went to Park Ave Acura on 11/25/11 for an '08 Certified Pre-Owned TL I saw on their website. Happened to meet Curt Lewis first thing, told him what I wanted to see & test drive, and within 5-6 minutes was in the car. He explained all of the features to me, answered my questions, and when we got back to the showroom, we started talking numbers. Told him where I needed to be bottom line, got a decent number on my trade, and he was able to make that work. Within a little over an hour, I purchased my 'new' car. Went back next day to meet with Jorge Herrera, the Finance Mgr., who was very helpful and explained all of the paperwork I was about to sign, turned in my trade/keys/title, and I left with my Acura. A week later, my plates & registration were in, went back for Curt to put them on, and he said if I ever had any questions or problems, to give him a call.Since there was one year left on the original warranty, I decided to get the extended warranty service contract & gap insurance just as a precaution because, let's face it, you never know. Although it did bump up my car payment an extra $35 per month from my bottom line number, I figured I'd find a way to cut dollars somewhere else because in the long run, I feel it was worth it. If and when the time ever comes that I need to have the car serviced, I will write another review about the service dept. at that time.All in all, I love my 'new' Acura, and for one of the very few times since I have purchased vehicles, was very pleased with the whole car buying process in dealing with Curt and Park Ave Acura. I never once felt pressured, there were no gimmicks, no umpteem back-and-forth price haggling, and, what I loved the most, not having to spend a whole day stuck in a showroom playing the 'waiting' game. I was in-and-out in no time at all, treated with respect, and would definitely consider purchasing or leasing a new car from, or recommending others to, this dealer in the future.
pgougousis
Nov 29, 2011
Troy did a fantastic job and was very courteous and informative. He proved very trusrworthy and helpful throughout the process. We would highly recommend him to others.
Sabs123
Nov 29, 2011
The first time my tire pressure signal went off, I took it to Park Ave to get it fixed. Over the phone, they told me it's probably just the temperature change or it may need some air so I should take it to my mechanic. I did not feel comfortable doing that since I got my car not even a year ago and bought all warranties that come with it. Next day, they squeezed me in for a late appointment. I drove over there and was out in about 5 minutes. They said they balanced the pressures between the four tires and I should be good to go, no biggie. A couple of days later, the signal came up again on my dash board. I called Park Ave again and explained what happened before. They said they are all booked and don't have any appointments open (didn't even consider I was driving on a deflating tire). I agreed to leave the car with them all day while I'm at work and have them let me borrow a loaner. They suggested I get dropped off and picked up from work by their team. Works for me, no problem! I got a call from them late afternoon saying there's a nail in my tire and they can't patch it, so I'd need a new tire. No problem! I have tire warranty. Hmm, but wait, they don't have my tire and none of their dealers carry it either. So since every Acura is "independently owned", I would have to pick up my car and take to Montclair since that's where I bought it from. Maybe they can fix it. They suggested I can buy one of the tires they do carry, but it wouldn't match the others. Now I have to deal with Montclair to fix this issue. I am just so frustrated Park Ave didn't notify me the first time the issue came up.
John Lodge
Nov 27, 2011
Our dealings with Troy were professional, friendly and courteous. He made the car buying experience relaxed and enjoyable. Troy went over all the car details and configured the driver one custom settings and Bluetooth phone settings for my wife.
lplasencia
Nov 26, 2011
Curt gave me his full attention and was very patience with me. Made sure he provided the best deal possible in order for me to be happy.
alikatt128
Nov 25, 2011
If you are lookin for the best price, THE most helpful, knowledgable sales person (Victor) and the easiest and most pleasurable experience you must go to Park Avenue Acura and request Victor to help with the sale. He has made our experience such a great one with his kindness, reliability, and vast knowledge! We couldn't have asked for a nicer guy to sell us a car we love.! He truly is the BEST out there!
andynyc069
Nov 25, 2011
Tired of this dealership dining & nickeling my father. I keep telling him to STAY CLEAR of this dealership. Who in the right mind charges $99.99 for a tire rotation along with a $30.00 oil change (NON-SYNTHETIC) for a B1 service? If you have older parents/siblings who don't know a lot about cars DO NOT LET THEM GO HERE - shows their true character taking advantage of older people and or the ones who don't know a lot about service. AVOID PARK AVE and go somewhere else!
Jgl613
Nov 25, 2011
James Lundy is the most professional business manager I have ever dealt with in all of my Years buying cars. I bought an Acura because of the reliability factor. I purchased an extended service contract because it came with a money back guarantee if you never have to file a claim. In essence, I put a few bucks aside in case the car needs repair. In a few years I'll get a check for 2700.00 if I do not use the contract. It takes all the stress away from spending more money. I hope Mr. Lundy is with Park Ave. for many years to come.
hec4250
Nov 24, 2011
Tony was great help any concern and question were answered.It was such a smooth experience to buy a car having Tony as a salesman.The credit mgr. Jorge Herrera was very helpfull he explained everything to my wife and IOverall it wasa very good experience to by my car from Park Ave. Acura
ritorero1
Nov 23, 2011
Our experience was like no other and I have purchased many cars over the years. From the initial test drives through to the introduction to our new car, Dan made everything seamless and wonderful. My wife and I were amazed that we were able to lease a car with NO HASSLE. The price was exactly what he said and the Manager Jorge went through the paperwork quickly and efficiently.We would highly recommend Dan Schapiro for a new car. It was so pleasant to buy from someone who knows his product and was able to deliver exactly what he said. My wife could not believe we were driving away with her new car literally hours after entering the Dealership. I've played "the game" many times before...not with Park Ave Acura and Dan Schapiro!!
RRebo
Nov 21, 2011
I had great experience at Acura dealership on Rt 17. Nick Martinez is very professional and pleasure to work with. He did a great job introducing all the models. The paperwork was very straightforward, without any hidden surprises. I would recommend Nick to my friends and family.
acuratruck
Nov 21, 2011
We bought our "Certified" "Pre-Owned" Acura from Victor. Right from the start we knew we found the RIGHT DEALERSHIP!! The Sales Department did not pressure us and were very informative....On to the Service Department. WOW!! What can I say??? Usually I do not trust the Service Departments at Car Dealerships...HOWEVER, BRIAN MCGOWAN IS THE MAN!!!! He is professional, HONEST, accommodating and does what he saids he is going to do!!IF YOU ARE LOOKING FOR A CAR....PARK AVE is the place!!!!
JPJP
Nov 17, 2011
I shopped around for a used MDX. I had the best response from Curt Lewis at Park Ave. Acura. Curt wasn't pushy at all. He was very helpful and courteous.It was a pleasure dealing with him, and the Finance Manager. I felt Curt Lewis did an excellent job of following up,and answering the questions promptly. Some dealers just did not get back to me promptly or weren't honest enough. I will recommend Curt to anyone that wants to buy a new or used car. Thank again Curt!John P.
lmh369
Nov 16, 2011
Troy made the experience of purchasing my first car wonderful and hassle free. I would highly recommend him when purchasing/leasing a vehicle. Thank you for such a pleasant experience.
ashleyc0519
Nov 16, 2011
I was extremely pleased with my salesman victor. He took the time to put me in a car that was perfect for me. Also i found out there was a slight problem with the bank but victor made it work out. I couldnt ask for a better guy to help me out. Thank you again to Victor and Rochelle Park Acura. i would def recommend them.
wolsch
Nov 10, 2011
Troy was extremely helpful and customer oriented. He listened to what I said and didn't just try to sell me a car. My pleasure to work with him!
jpicyk
Nov 9, 2011
Great buying experience with Park Ave and Curt Lewis. Curt was helpful, honest and was able to answer all our questions. He made the car buying experience easy.
laurie2860
Nov 9, 2011
I purchased a used car which i found online and had dealt with Nick Martinez at Park Ave. Acura. Nick was awesome to deal with--very professional, very helpful, and very patient ( I had to return a leased vehicle prior to purchase) Wouldnt hesistate to recommend Nick!
babygirl76007
Nov 9, 2011
This was by far the easiest place that I have ever purchased a car from. The sales person I worked with Nick Martines was honest and up front and did not try to put me in car for a price I could not afford. I was actually leasing a Honda Accord and they were able to put me in an Acura for $36 less a month. ( I must say Acura is much better than my Honda). Overall he kept the price within what I could afford, and they were awesome in working with me although my credit wasnt the best. I purchased a car just in talking thru email with Nick, never had to step foot in the dealership, and once we worked out a deal I just had to sign, and pick up my new car. I will be returning to this dealership and I hope Mr. Martinez is still there when my lease is up.
dwakser
Nov 8, 2011
It is always a pleasure to work with this group. They are friendly, couteous, cooperative, and always perform their tasks quickly. They also make themselves available under not-very-optimum conditions (power outage).
kcedeno
Nov 8, 2011
My husband and I had visited five different dealers. We also searched dealers on the internet from locations in Manhattan, Northern New Jersey and as far up as Albany NY to find the car we wanted at the best price. The internet sales at Park Ave Acura were up to date and honest. The cars posted on their website were on their lot. This was not the case at other dealers. Curt Lewis was a salesman that was friendly and informative. He answered our online inquiry quickly but was not pushy.
leeirose
Nov 8, 2011
I was in contact by email when i was ready for a new Acura. Nick Martinez put no pressure on me to come in and just let me know he would be there when i was ready.I came in and he and everyone made me feel like i was just part of the family. It seemed like he could not do enough for us to make it very, very easy to leave my old Aura there and drive off with a new one. Everyone at this dealership just seemed to care about us and the cars. I would reccommend Nick and Park Ave to anyone who wants to be treated by people with the highest integrety.
pmmcg
Nov 8, 2011
This is the third Acura I have purchased from Park Avenue and Nick Martinez in the last 3 years. They offer a fair, competitive price, were very responsive to all of my questions and requests and have been an absolute pleasure to deal with. Having purchased many cars from other dealers over the years, the car buying experience was typically painful. Working with Nick and Park Avenue in combination with the financing terms Acura provides has been a pleasure. I will be purchasing more cars from them in the future.
ldemauro
Nov 7, 2011
Curt was helpful, knowledgable, and great to work with. Even though I took car home last week, he continues to answer all my questions. Thanks!
lillypix
Nov 7, 2011
I had a great experience working with Park Avenue Acura and my salesman, Curt Lewis. I had never leased before and Curt was friendly, helpful, responsive, and not pushy. The process went very smoothly and I am very happy with the car.
psosland
Nov 7, 2011
I bought a new 2012 acura automobile from park avenue acura. curt lewis was the salesperson. he was very professional. The transaction was very quick and i was very satisfied.philip sosland
razamdx
Nov 7, 2011
Curt was wonderful. Curt made the process of purchasing a new car enjoyable. He was very patient, courteous and not pushy at all. I would recommend Curt very highly to my friends and family.
Teresa58
Nov 7, 2011
I would recommend this dealership because the sale staff is knowledgeable and helpful with determining which Acura vehicle fits our needs and our budget. Also, we love the Acura product and would purchase another Acura in the near future.
vishna3
Nov 7, 2011
Compared to other agencies I shopped on line for mynew Acura MDX. I had the best response from Curt Lewis at Park Ave. Acura. In my opinion internet sales are extemely important for the future, as busy individuals like me do not have time to go face to face with a salesperson. It is easier to shop on line to get the prices and than compare to the dealership which offers the best value. I felt Curt Lewis did an excellent job of following up and answering the questions promptly. Some dealers just did not get back to me promptly and were not set up properly for internet sales.
xuanyi
Nov 7, 2011
I like this gentleman whose name is Curt Lewis when compared with other sales representatives I dealt with. He picked my friends and me up when we were lost on our way to the dearler. We really appreciate his enthusiasm and help. Curt Lewis is a very nice and professional gentleman and he answered all my questions in details. I experienced a straightforward negotiation and business process with Lewis and his team at Park Avenue Acura. Even tough my plates and registartion arrived late, I would still recommend Curt Lewis and this dealer, Park Avenue Acura.
aespinosa
Nov 7, 2011
Great experience! Curt was friendly and didn't pressure me with any gimmicks or add-ons. He listened to what I wanted and proposed pricing based on that. We were able to negotiate a low price within minutes. We then completed the credit app over email and were able to confirm everything easily. My biggest surprise (aside from not being pressured) was his knowledge of the vehicle when I arrived to take delivery. He sat in the car with me for a good 30 mins and showed me how every single feature worked. I'm a techie and always enjoy finding hidden features, but that hasn't happened. Curt was very thorough. I drove off in my new car with knowledge of every feature and feeling quite comfortable. It was awesome!I highly recommend Park Ave Acura and especially Curt. After having visited 13 other dealers, I would say that this is by far the best. I would love to make every future purchase from them!
amiles
Nov 5, 2011
We had a wonderful exerience purchasing an Acura RL from Park Avenue Acura. The primary reason our experience was so positive was dealing with John Kim. John was professional, courteous and extremely helpful. We were able to arrive at a deal both John and we were comfortable with in minutes.
alexcirocco
Oct 27, 2011
Tony was awesome. Held the car I wanted for me and never pressured me into a deal. Took the time to explain to me everything about the car and was always available whenver I called. This was the first time I ever bought a car from a dealership and I hope they can all go like this in the future.
cwgreene
Oct 24, 2011
My friend recommended Nick and this dealership. I was not disappointed. I dealt with Nick via e-mail and phone to negotiate a fair price and had a pleasant experience. When it came time to pick up the car, it went very smooth with no delays. Overall, a better-than-expected experience. I would recommend Nick to anyone interested in Acura.
etoe613
Oct 22, 2011
Maurizio was very helpful throughout the whole process. I was not sure whether I wanted to lease or buy, and he presented me with every breakdown in pricing that I asked for, with a few friendly, pressure free suggestions. He offered to pick me up to make transaction easier on the day the car was ready. My buying situation actually changed at the last minute and he worked with Geico on the spot to get the insurance in order as to not deal the transaction. And on a completely unrelated note, when my wallet was found by a stranger, and Maurizio was contacted because his card was in it, he got in touch with me right away and I was able to retreive it.
BLUETYPES
Oct 18, 2011
I found my car driving by the dealer when they were closed. I sent an email and and got a prompt courteous responce. The team at Park Ave totally exceeded my expectations. Great Job to all ESPECIALLY my salesman Curt.
ceelos
Oct 13, 2011
Tony Caroscio was very helpful with any questions or concerns that I had. He was very down to earth and personable. I walked out of the dealership with the car I wanted. I had a good customer experience and would consider going back again when looking for another vehicle. I would recommed this dealership to anyone.Carlos07' Lexus IS350
Petey89
Oct 11, 2011
Tony along with the Used car Manager and Finance Rep were extremely, helpful, flexible, and accomodating. I work in sales for a large well known firm and can tell you that the professionalism at this dealership far exceeded my expectations and I would recomend them to friends, family and colleagues.
gscohen
Oct 6, 2011
Dan was a pleasure to deal with. He was extremely professional and made the car buying experience enjoyable. He spent the time to go over all the details of car - even configuring the bluetooth for my phone.
WillRosa
Oct 6, 2011
I have visited this dealership in the past for service to my Acura CL for many years, but I have never purchased a car from them until now. I originally stopped by to see an Acura TL they had in stock, but an Infiniti that they had on their lot caught my eye. I was able to quietly check the vehicle myself for as long as I wanted without anyone coming out to pressure me. When I was finally ready I went inside and met with Mano Gobencion. From beginning to end, he was super great! I have never had such a good experience purchasing a car in my life. This was a breath of fresh air experience overall and working with Mano and was the icing on the cake. He is very honest, very helpful, no games and did I mention a very nice guy? This seems to be the overall tone of the dealership as a whole and everyone I ran into had similar attitudes. Great great great experience and price! Will refer everyone I know purchasing a car to Park Ave Acura!
susheel
Oct 3, 2011
We were in the market for a new car and we decided on Acura more so because of Paul from Park Ave Acura.We were all set to buy an Lexus ES350 but ended up buying a Acura TL. And we are happy with our decision.He is very reasonable, courteous and very thorough. For the first time me and my wife enjoyed whole experience of buying a new car.
Bigtyme25
Sep 28, 2011
Maurizio was an absolute pleasure to deal with. He was open, honest and genuinely cared about making sure I was satisfied with my purchase. When I went to pick up my MDX, he even helped me set up my phone calls to be answered through the car. I could not have asked for a better experience. I will recommend anyone looking for a quality experience to reach out to Maurizio.Jorge was great as well. He was open and honest and made the financial side of things very easy to follow.Park Avenue Acura has two great employees in Maurizio and Jorge.
jferrary
Sep 28, 2011
Easiest deal I ever had, i traded i two cars with no hassle. They had to search for car and i was kept informed the whole time
EAponte023
Sep 27, 2011
Tony was very helpful with any questions or concerns that I had. I walked out of the dealership with everything I had hoped for. It was a good customer experience
llopez82
Sep 27, 2011
This was my first experience purchasing a car from a dealership, and after hearing several horror stories from many different people, I wasn't sure what to expect. I have to say that my experience with Park Ave Acura exceeded my expectations. The salesperson I dealt with was Nick Martinez, who from the very beginning was friendly, knowledgeable, and respectful. At no point during the buying process did I ever feel pressured in any way. Nick was very helpful when it came time to complete all of the required paperwork, and made sure that all of the "fine print" was understood and made clear. The buying process was smooth and painless. Overall I would highly recommend this dealer to anyone who is looking to purchase a new or used Acura. I am very satisfied with my purchase thus far.
melissa77
Sep 21, 2011
I have purchased two cars from Park Avenue and am about to purchase another one in early October. Peter and his staff go above and beyond their duties. Everyone is quite friendly and very helpful. They always have the time to answer any questions or concerns that may arise after the purchase. I would not consider purchasing an Acura at any other Acura dealer other than Park Ave.
MarkNYP
Sep 19, 2011
Overall experience was great. Sales person was very friendly and willing take time to explain every detail of the vehicle. Pricing was very straight forward, no haggle really needed and very clear on the fees that the dealer will charge. No hidden fees or any other gimmicks. Everyone in there is very friendly and put their customer first, they didn't over sale any product that they sale. Speak very objectively, overall, a very great experience.
MSchumann
Sep 17, 2011
After much searching for a pre-owned vehicle in the Boston area, I found the local dealers to be pricing their vehicles well above the market value. When I questioned why the all made excuses and said MDXs were in high demand. When I broadened my search, I found the vehicle I wanted over 200 miles away. Maurizio Ranieri confirmed the cleanliness of the vehicle I saw online as well as vouched for the quality of the ride. He was truthful on both counts.Maurizio picked me up at the train station in Newark from Boston on his day off, ensured the transaction went smoothly and got me on my way back to Boston quickly. The experience was well worth the trip and I would certainly travel there again should another Acura be part of my future.Sincerely,Michael Schumann
acurakim
Sep 16, 2011
This dealer made buying a pre-owned car a very good experience. I highly recommend this deal. Entire staff was freindly and very helpful! Car was in excellent condition and very clean. Very good experience oveall.
joyden
Sep 14, 2011
We had a wonderful experience with Nick and this dealership. Unlike many of the New York dealerships, they were upfront with all the fees included and straightforward regarding pricing and what was included. Likewise, given our busy schedule, we liked the fact that most of the negotiations and conversations were done over the phone and via e-mail. You know when a company is good when they have nothing to hide and aren't afraid to include prices and fees on their email. In addition, unlike many of the New York dealerships, Park Avenue Acura had a great finance department who were not "pushy" at all. I have already recommended this dealership to a friend of mine and will be happy to do so again.
halju
Sep 13, 2011
Over all I had a great experience at Park Ave Acura. I first came in on a Wednesday night (20 mins before closing). Nick was patiently waiting for me still very friendly and helpful. He even let me take the car for a drive with only 10 mins before closing. The car was in really good shape aside from a few scratches still the asking price was the best I've seen through out most of NJ. We didn't get the deal done that day however, the next day we were able to work through most the details over email, it was great because I couldn't take off work to come finish the deal. Picking up the car was a breeze as well, The finance guy (cant remember is name) wasn't pushy or trying to sell me anything, didn't rush through the details. It was my first car buy experience so I did a little research on dealer tactics. Park Ave Acura wasn't sleazy or pushy in any way.
skorentsi
Sep 13, 2011
I contacted Nick Martinez via the dealer website. He promptly returned my call and we spoke about a TSX. Nick came back with a great deal. When I arrived at the dealership, the vehicle was right in front, clean and ready. I did an inspection. When Nick escorted me into the showroom, all the paperwork was already prepared. He also walked me through all the vehicle features and set up my bluetooth. The best experience I have ever had purchasing a vehicle. I will definitely visit again when I am in the market for another vehicle.
Patricia Maguire
Sep 7, 2011
Tony is a true sales professional in every respect. He was knowledgeable about the car I purchased, meticulous on details and follow up on the phone. He gave me information on the spot and faxed Kelley Blue Book information. The spotless, well priced car was delivered today with everything in the trunk as promised. Tony brings much quality to this organization.
eleach
Sep 5, 2011
Mano was a very knowledgeable salesperson. He was very friendly and patient in helping us make a decision on which vehicle was best for us. Mano is a very likeable person, which is an important quality for a salesman.
RBH299
Sep 4, 2011
Troy and the Park Avenue team were GREAT ... First visit to vehicle pickup was easy ...Stress Free! ... This is my third MDX .. Troy, I'll call you in 36 months !
PEKaley
Sep 3, 2011
Friendly, knowledgeable and helpful. Painless purchasing process including an initial offer price so close to my target that further negotiation would have saved only a few dollars a month. Did a great job explaining the cars features and delivered the car when promised in pristine condition.
sgt2604
Sep 1, 2011
I leased a Acura RDX from Park Ave Acura, Nick Martinez was the salesperson. The whole transaction was very good. I negotiated the price with Nick via the internet. Nick found the exact car we were looking for and it was delivered the next day. Nick was very knowledgeable and helpful salesperson. I would definitely look to Nick Martinez and Park Ave Acura when I am ready for my next Acura
genegoodman
Sep 1, 2011
I highly reccomend working with Tony Carascio on your auto purchase. Heck, he has "CAR" in his name how could you go wrong! Professional, no hassle, honest, fast, nice, reasonable, are some descriptions of him that come to mind. I do not feel that I was "taken" in any way. It's almost weird to experience that type of feeling when buying a car, but he did it. Go buy your Acura at Park Ave. You'll be glad you did.
dklyde
Aug 30, 2011
Dan Schapiro was our salesman at Park Avenue in Rochelle Park. He was extremely professional and personable. We told him our price range and what we were looking for and he came through on it all. He spent alot of time with us and explained all our options. He made the whole car shopping experience a pleasure! Would definately buy a car from him again.
MikeRR
Aug 30, 2011
My dealings with Park Ave Acura especially Nick Martinez were very pleasant. I found Nick to be very honest and very willing to assist me in reaching my price point. I did an extensive amount of research and put multiple dealers on the "hot seat" Nick at Park Ave Acura was one of a very few that had the right answers. In all i would recommend not only the dealership but Nick as well.
nathanhedvat
Aug 30, 2011
Park Ave Acura as extremely kind, courteous and professional and I would highly recommend them to anyone. My sales person Tony C. showed excellent communication skills. He is superior! When ever I needed anything Tony was always there for me. He made my car buying experience special and memorable. He was there for me not only during the sale, but also after the sale.
mdf0075
Aug 29, 2011
I was very impressed with the quality of customer service that Tony displayed. From speaking to him on the phone, going to dealership, choosing my desired car, processing the financial paperwork, and delivering on his word, Tony was friendly and professional. He contradicted every pre-conceived, negative stereotype about pushy, disingenuous used-car salesmen that I had. I highly recommend him.
mike greco
Aug 29, 2011
We were taken care of by Nick Martinez. He was very helpful and not pushy at all. He did his best to work within our budget to find the perfect buy for us. I highly recommend this dealership.
lj1988
Aug 26, 2011
Curt was very helpful and friendly from the start. He was very knowledgeable and helpful in terms of financing. He was also very patient when our insurance company took an hour to get back to us. The atmosphere at Park Ave Acura far exceeds that of any other Acura dealership I've visited. Customer service was the primary reason I came here, but price is why I decided to make my purchase. James Lundy who talked us through the finances was also very personable. It was a very pleasant first time car buying experience.
ali1010
Aug 22, 2011
I walked into the dealership without an appointment and was assigned Dan. I told him the price I wanted to pay and after quickly gaining approval, I signed a contract to lease a 2011 TSX with Tech package. We arranged for a delivery date and it was ready as promised. Dan assisted me rather than a finance manager which was a complete surprise. He provided full disclosure and nothing was hidden. I have been leasing cars for years and I have never been treated so nicely and fairly. I did not have a salesman and a managerplaying good cop bad cop. Nor did I wait for hours haggling to obtain a fair price. Additionally, Dan was very helpful when my son had a stone crackthe windsheild on his 2010 TSX. He referred someone to us who could handle the repair. Dan is a reflection of the owner's business philosophy and integrity. He exemplifies the qualities an individual should possess when provideing customer service. I would not hesitate to recommend Dan Schapiro and Park Avenue Acura.
nzonj74
Aug 19, 2011
Troy worked with me to get me the price I wanted. I was determined to leave with the white 2009 acura tsx with tech package / navi. Got me what I wanted and I couldnt be happier. He came in the next day on his day off to be there when I took the car home to answer any questions.Great Guy and recommend him highly!
anglinh908
Aug 15, 2011
The service I received was efficient, professional, and not pushy. Curt made sure everything was taken care of and made my experience easy. Thanks so much!!!
MLIP52
Aug 12, 2011
This is my second vehicle leased through Park Ave., and it cannot have been more simple, as everything was done by phone this time. Troy was great in finding the vehicle color/features combination that my wife wanted, and really was fantastic. The Park Ave. group wants to keep their good customers rolling for years, under their umbrella, and if our plans are for an Acura in the future....there is no other place to go.Thanks..........
luckylooch
Aug 10, 2011
As my lease was up on my 2008 MDX, Nick was my first phone call when deciding whether or not another MDX was in my future. Nick made the leasing experience virtually seamless. The team at Park Ave were able to find me the exact MDX I was looking for and the whole transaction took less than 30 min. Nick was able to have the truck ready for me to pick up in less than 1 days notice. I would highly recommend that anyone looking to purchase / lease a new Acura vehicle make Park Ave (and Nick) one of your first contacts. You will not regret it.
Yogiesq
Aug 10, 2011
Great dealership...this is the 4th Acura that we have bought there. Everyone is great! No hassle pricing and eazy pick up. Cannot say enough about this dealership.
lovemymdx
Aug 5, 2011
This dealership is wonderful!! The General Manager, Moreno Rimmaudo, is very personable and professional. He lives in the same town as me and when my Acura MDX needs service he takes it up for me. Talk about service!! It is such a relief to feel comfortable having service done on my car and not even worry about being taken advantage of financially. I would highly recommend Park Ave Acura to everyone!! Karen Bernardo
ernieendara
Aug 5, 2011
My experience with Park Ave. Acura was extremely efficient and professionally handled. This was made evident by how I was treated by my sales person, Nick Martinez. Nick was extremely helpful in getting my deal done and tried all that he could to get the car that I wanted, which he succeeded. It is apparant that Nick is an asset to Park Ave Acura and represents your company and Acura extremely well. Additionally, the walk through, when I received my car has made my learning curve with my Acura TL SH/AWD with Technology Pkg, non-existant. I would recommend Acura as a product, Park Ave as a dealership and Nick Martinez as the go-to person to get you into your car.Sincerely,Ernie
kdp1231
Aug 2, 2011
I had a great experience with Park Ave Acura. I recently bought a certified, pre-owned 2008 Acura MDX SUV, in perfect condition, including the tech package and other fantastic features for a great price. Nick was extremely helpful & pleasant as soon as we walked in the door. He explained all of the vehicle features and answered all of our questions! I'd definitely recommend him & the dealership to my family/friends.
MMiller718
Aug 1, 2011
Everything about my visit to the dealership was perfect. Nick and James supplied me with all of the information I needed to make an informed decision about purchasing my vehicle; a purchase I am extremely satisfied with. They both made the experience simple and easy, and I would definitely recommend them in the future.
nnaude
Aug 1, 2011
This was a great purchasing experience, and for the first time in a long time (maybe ever) I didn't feel like I got screwed when I walked out of there. I found exactly the car I wanted at a reasonable price, and at a lot less than the "best deal" another Acura dealer offered me. Victor was attentive, courteous and very professional from the first minute, and not pushy as sales people often are. His customer service is as good as I have experienced anywhere, and I will recommend him and this dealer to any friend looking for a new or used vehicle.
wcooney
Aug 1, 2011
Mr. Lewis was great to work with. Mr Lewis and Park Ave Acura made my purchase of a certified pre owned Acura very easy.ThanksB Cooney
jsz431
Jul 31, 2011
This dealership was all around a good experience. Went I went in I knew what car I was looking for and unlike most other dealerships that I went to to look at used cars they did not push anything on me that I didn't want. That had to be the biggest thing because I don't want to feel like I'm forced into buying something.
amedina
Jul 29, 2011
Victor, our Sales Representative, was very professional from the moment we met him. He quickly greeted us when we walked in. He took the time to find out what we were looking for and what our situation was. Victor was not pushy at all. He did not make the experience feel like a sales process at all. He was honest and straight-forward. In the end, the car we wanted was a bit over our budget. But, because Victor treated us the way he did, we couldn't imagine giving our business to anyone else. Victor worked with the Finance Manager Jorge. Jorge worked very hard to get us in the car that we wanted. He also was very courteous and caring when we were at the closing table. I know why Park Ave Acura is a top dealership in New Jersey.
mt10023
Jul 28, 2011
Bought a 2011 MDX from Park Ave in July - it was the least painful car buying process I've had to date. I had been looking for a while and already had a number of frustrating experiences with other dealers. Nick was great - I called in looking for a specific vehicle/configuration and he was able to quickly figure out if we could get to the price point I had in mind. The whole transaction was fast and easy - Nick was very responsive along the way. My only gripe is I had some issues with the finance dept in regards to service contract options, but all was made right and corrected relatively quickly at the end of the day. Both Nick and his sales manager were quick to facilitate resolving the issue.
molllaa
Jul 26, 2011
First got to know Curt Lewis when he called me in response to an online inquiry I had requested. I was actually afraid of car dealerships but from day one, his courteous and non-pushy manners relieved me and was very pleasant to work with. I highly recommend Curt to all those in market for an Acura.
AimanFAmin
Jul 26, 2011
I wanted to buy a used Acura, so used the online service that they have, and Nick answered me, give me a price that is higher that other dealers, I informed him that it is above my budget, he did not get back to me, until the dealer called me back and send me an email, so I thought they are willing to go down in the price the I respond back, and Rude Nick get my email again and that is the respond: Thank you but we already discussed this. if we already discussed why you called me back, why you emailed me back.I know Acura is good, so I will buy an Acura but not from Park Ave Acura.
ltuzzolo1
Jul 25, 2011
From the minute I walked into this dealership, to the moment I drove away in my new 2012 Acura TL, I was 100% satisfied. The main reason my experience was so exceptional was due to the sales consultant, John Kim, whom made me feel comfortable each step of the way. I was educated on the car in great details, he fully explained the payments, and he treated me well and with respect. I would recommend this dealership and especially sales consultant to anyone. So if you are looking for a new Acura or BMW, this is the place to go!
sgrunther
Jul 25, 2011
Curt Lewis was great to deal with. He was very responsive, both via phone and e-mail, which I cannot say for some other Acura dealerships I contacted. Curt worked with me on price and the transaction was very quick and painless. One visit felt a little rushed, as they were busy, but overall, the buying experience was very positive.
chagoos
Jul 24, 2011
We were in Park Ave Acura to buy a pre-owned Acura MDX. We purchased a 2008 Acura MDX(with 30K miles on it).Tony gave us a very patient hearing and made some very useful suggestions which helped us make our final decision on which vehicle we wanted to purchase.Pricing : The pricing in Park Ave Acura seemed reasonable compared to others. In the dealership Tony explained the pricing and certification process. He also told the best pricing I could get (and we bought it at that price).Service : The dealership was very good and the sales people were not pushy. They informed us about the options available and pricing. They let us decide what is best for us.Deals : The deals (clearance and internet) are very good compared to other dealerships. The internet Price is a very good point to start.
joe2004
Jul 23, 2011
This is my second time leasing from Park Ave. My experience has always been very excellent. I bring the car to them for service and have never had any problems with their work.
nstack88
Jul 21, 2011
I just leased and new Acura TSX from Nick Martinez and could not be happier with the service i recieved. He was very honest and knowledgable. I would definitely recommend Nick and Park Ave Acura to anyone! My girlfriend and I will be back for future purchases. Thank You!
Orit
Jul 21, 2011
Best car buying experience I've ever had. Nick was friendly and helpful, and VERY quick with answers. I walked in at 3:20 and walked out with a new car by 5 PM!
yankfan
Jul 20, 2011
This was one of the best car buying experiences I've had so far. There was no pressure to buy and no pressure to purchase any additional features. They gave me a fair price and a fair trade in. The saleman, Nick, was very professional and did not pressure me into any decisions. I would recommend this dealership.
apparao
Jul 20, 2011
Mr Nick Martinez, the sales person is very knowledgeable and helpful in explaining everything about the car.Jorge Herrera the finance manager explained about all the other deals that available.Overall I had a good experience with the organization.Apparao Malla217 North Main Street New City, NY 10956
ashish
Jul 20, 2011
I extremely recommend Park Ave Acura. In past eleven years my families have purchased four Acura vehicles from Park Ave and this was our fifth vehicle. I have purchase 2012 Acura TL with/Tech Pkg and once again it was great buying experience. First, I call Nick Martinez and told him that I am looking for a new vehicle and I told him I have 2000 Acura TL (145K miles) for trade in and I have a limit budget. He had asked me to stop by the dealer and he promised me it would not take more than 15 to 20 minutes. Once I got to the dealer Nick was waiting for me. We first drove the new vehicle and than set in his office to go over the numbers. They took a look at my trade in and gave me a reasonable offer for my vehicle and extremely good offer for 2012 TL w/Tech Pkg to fit within my budget. I did not have nickel and dime on this vehicle (2012 TL) the price was just right. I was out within an hour from the dealer with the new car. I am glad that I made right decision getting new 2012 TL vs. something else; this would not have been possible without Nick giving me the right price and trade in to fit within my budget. Thank you so much Nick Ashish G
belli5
Jul 20, 2011
We had leased an Acura before and knew we wanted another one. Paul was extremely helpful in finding exactly what we wanted and had everything ready so that we could just pick it up and go.
GuptaAshok
Jul 20, 2011
I bought a new Acura RDX vehicle from Park Av. Acura through internet. I had a very decent experience of dealing with them. Mr. Nick Martinez, the internet sales person from the dealership, provided me with a very competitive quote and also gave me the exact cost of other associated fees. Since the Park Ave. Acura did not have in stock the right combination of exterior and interior color RDX I wanted, he got me the vehicle from another dealership within three days. There were no hassles or surprises with the deal including financing. Every one at the dealership was very courteous.
laclark31
Jul 19, 2011
I highly recommend Park Avenue Acura and our sales representative Curt Lewis. After contacting the dealership, I got a quick response. We negotiated everything via email/phone before I visited the dealership. It was the fastest, most pain-free experience I have ever had in purchasing a new car. I arrived for delivery and the car was ready to go, we signed paperwork, went over the car and I was out the door in less than 2 hours. Curt was great - he worked with us in the most professional manner and he kept his promise on everything he said he would do. There were no surprises. I love my new Acura and I am very impressed with Park Avenue. I look forward to referring more customers in the market for an Acura to Park Avenue and Curt Lewis.
Naynae31
Jul 19, 2011
I highly recommend Park Avenue Acura and our sales representative Troy Dawson. My husband and I were in desperate need of a car when we arrived at Park Avenue. We had done our research on the Acura MDX, but we weren't sure whether it would fit within our budget. When we arrived at the dealership, we immediately went to look at the cars without requesting the assistance of a sales representative. Within minutes, Troy came outside in the 90 degree heat. He saw that we were interested in the MDX and he immediately starting toting the benefits of the SUV. He is an owner of an MDX and it was great to speak to someone who had personal knowledge about the car. Once we found the vehicle we wanted Troy was very upfront about pricing--definitely NOT a shady car salesman. My husband and I drove a hard bargain and in the end we drove home with the car we wanted. The process was painless and Troy was great. Troy worked with us in the most professional manner and he kept his promise on everything he said he would do. We love our new Acura MDX and I am very impressed with Park Avenue. I look forward to referring more customers in the market for an Acura to Park Avenue and our favorite sales representative--Troy Dawson.
savina
Jul 18, 2011
I highly recommend this dealership and Curt Lewis. After sending in a bid over the Internet, I got a quick response. We negotiated everything via email before we even met. It was the most pain-free experience in car shopping. Curt was very friendly and polite, and kept his promise on everything he said he would do.
mjs5
Jul 17, 2011
I highly recommend Park Ave Acura and the salesman who I worked with, Tony Caroscio. The experience was stress free. Tony understood exactly what I was looking for in a Certified Pre-Owned vehicle. This made the buying experience a pleasureable one. Tony is a true gentleman and treated us with respect. I purchased multiple vehicles throughout the years, and this was easily the most positive experience I've had with a dealership. If you are looking to purchase an Acura, you should no hesitancy shopping at Park Ave Acura and working with Tony.
jmoskowitz
Jul 11, 2011
What a great experience I had buying my used car at Park AVenue Acura. The salesman, Dan Schapiro, was extremely professional and the dealership was classy, clean, and made me feel important. It was a pleasure doing business with Park AVenue Acura and my overall experience was excellent, beyond excellent. From the second I stepped into the dealership until the moment I left with my new (used) car, my experience at Park AVenue Acura was a pleasure. Kudos to Dan Schapiro and to the entire staff and management at Park Avenue Acura. Great Job.
tsxwagon
Jul 11, 2011
Curt Lewis is an Internet dealer. He was very responsive and worked closely and very attentively with us. He gave us the best price and it was all by the email. Many other "Internet dealer" just asked us to come by to talk the price. Nice no pressure experience.
wfruchtman
Jul 11, 2011
Never has leasing a car been easier. I called Troy on Saturday and told him what I needed. On Monday I arrived at 11:30 and was done by 12:15. No hassle and I got a much better deal than where I had gotten my previous 5 Acuras from. What a great experience. Thanks Troy.
FrankCerrone
Jul 10, 2011
After discussing the purchase of my vehicle with five dealerships I found Park Ave Acura to be the most consistent, understanding and courteous. Curt Lewis was friendly, helpful, knowledgeable, did not pressure me and in fact made this vehicle purchase very easy.
Kimberly696
Jul 9, 2011
Curt and Park Ave Acura were amazing! I am the proud owner of my 4th Acura TL and this is the first one that I bought from Park Ave. With all the Acura dealers in the area, this is the place YOU MUST GO to get your Acura. There are no games. No managers coming in to strongarm you, confuse you, and steal your money. When you go to Park Ave and deal with Curt Lewis, you deal with him, that's it (and obviously finance to sign a few documents which took 20 minutes). The paperwork process was seamless and the customer service is NOTHING like anything I have ever expereinced. I first went to Open Road Acura in Wayne and was brought in by a fake internet special. Wayne emailed me pricing and when I showed up told me they made a mistake - that the price they quoted me was for a front wheel drive car, not a All Wheel Drive car. Buy your next Acura from Curt(and please NEVER buy from Wayne - they are crooks). Curt works in the Internet department, so just call and set an appt with him, and put your guard down when you go to see him. He's a great, honest salesman, looking to make people satisifed and long lasting Park Ave Acura customers. Curt, if you see this, thank you again! My husband and I love the new TL and you were a breath of fresh air for a business with a bad reputation. As discussed, I will be sending other executives of my company to see you in August. Take care!
ageorgekutty
Jul 8, 2011
You will never get a runaround with numbers or other team members and management to work out so called a "Deal". Park Ave acura is very professional, courteous, staright talk, honest and sincere. We had a very great experience at this dealership which concluded our car purchase in less than 3 hrs. Eventhough we were buying a used Honda this dealership valued our need and kept our business and enthusiasum as we were buyers of new Acura. Special Thanks to Curtis Lewis - the superb sales rep who made everything possible. Other than to say "Thank You" we never had to deal or get an approval from any other personal at the dealership in ref of price. You will get a straight answer - " Yes Or No ". you will get the right information. We wish all the dealerships kept the same attitude and customer service. Thanks again Park Ave Acura Team.
nscheidel
Jul 7, 2011
Fantastic buying experience. I have purchase many cars through the years but have never had as nice an experience as buying from Park Ave Acura. There was absolutely zero hassle and haggling with these guys, and Nick, our salesmen, was great. I got the car for the price I wanted and look forward to buying my next car from them as well.
m11204
Jul 4, 2011
Lease on my 2007 Acura TL expired and I needed to lease a new one. I came to Park Avenue Acura and was amazed by Pauls approach. No games, no hassle, price is unbelievable, so I could not resist to complete with new lease the very same day, and actually was spared from waiting for everything to be ready Ive gone shopping around with my wife and came back just to sign papers and drive away. 10 out of 5 is a fair rating. Thank Paul and Park Avenue Acura.
rusa123
Jun 24, 2011
Easy and flexible! Loves the ease of leasing by 2012 Acura TL. Highly recommend. Leasing 2nd term from Troy - he is you man - great dealer!!!
mkahan
Jun 21, 2011
Nick was great - friendly service with an great attitude.Made the buying experience easy and less stressful. Nick was helpful and responsive. I would recommend him fully.
jacob1234
Jun 21, 2011
Working with George and Park AVe Acura was the easist experience I ever had. It was a great buying experience, they were knowledgeable of the products and offered me the best price for my new car.
Jerrylives
Jun 21, 2011
Most of my experience leasing 10 cars over the last 18 years have been unpleasant and something I really hate. That changed when I met Dan Schapiro at Park Ave Acura. He was extremely knowledgeable and straightforward, which I really appreciated. In terms of the way he handled the pricing, he got me what I wanted for my trade without the back and forth that I got at their competitor up the street and was significantly lower for the lease than that same Acura dealer. I will definitely be back to see Dan in 6 months when my wife's lease up.
michaele
Jun 20, 2011
Working with Park Ave Acura was the best car buying experience i had. George Meyerson was teh most professional salesman I've had. Great company...
mtchaelt
Jun 20, 2011
George Meyerson and Park Ave Acura were the best dealership that I have ever dealt with. I would not buy a car from any one other the George.
stephen1234
Jun 18, 2011
George Meyerson was the nicest and most knowledgable salesman that I have ever met. I will recommend him to all the people I know.
kmloug
Jun 16, 2011
I am currently leasing a 2010 TL and just completed a lease for a 2011 MDX. This is the 10th car I have leased from Park Ave and Paul Epstein has been my salesperson for these transactions. As usual, the price was great and the transaction was hassle-free. Paul and Jim in the financial office did everything they could to make this a pleasant experience. I purchased the car and was out of the dealership in less than an hour, thanks to Paul's expertise. No games- just sincere people determined to provide excellent service. I've referred many friends and relatives and they've all had the same positive experience. I rate Paul and Park Ave 5 stars!
louiea
Jun 11, 2011
I was squeezed in with a last minute oil change. Damaged window wiper was observed by the service advisor and replaced. Tires were put at proper air pressure without even being asked. A door obstruction was repaired without charge.
daniellem1978
Jun 6, 2011
Curt Lewis is was wonderful to deal with! I would recommend him to any of my family or friends to deal with. The process of trading in my car was trully a pleasure.
carhagba
Jun 5, 2011
This was our second visit to Park Ave Acura. The first time we were just looking and met Troy. We explained to him we were just looking and not ready to purchase at the moment. We felt no pressure at all which was a huge sigh of relief. We returned on Saturday and Troy was again very laid back and not pushy to us. He was very thorough in explaining information to us regarding our different lease term options as well as going over the features of our new car. My husband was impressed we were there less than 2 hours from the time we pulled on the lot to the time we drove off with the car. Dealing with Troy and Park Ave Acura was a pleasure!
njgmass
Jun 5, 2011
My husband and I went to Park Ave for service because of a warning light. We do not know too much about these problems. Tom Schou was very friendly and patient ecplaining the problem and the fix.
njrmass
Jun 5, 2011
I had my car serviced at Park Avenue. The whole experience was very good, the waiting area was pleasant and clean. Tom, the service rep. was very friendly and heplfull. The work was performed right on schedule. Good experience.
jzamajtuk
May 31, 2011
Was looking for a dealership that wasn't pushy or forceful when you walk in. Also, we needed a salesman that didn't mind talking via email and discussing options after initial visit. If your looking for a good fair and honest sales person, Curt Lewis is the guy to ask for. Purchased our second car through him now. Good salesman.
samirbatra
May 31, 2011
Tony was able to work with me on my purchase and gave me a fair deal on my trade in as well. He was very professional and friendly - without being too salesy. He worked efficiently and communicated clearly. The experience was simple and went smoothly.
smitra90
May 30, 2011
Curt Lewis was a great sales person we had worked with to lease our TSX wagon.He was attentive and accomodating. Since we were not able to get same day delivery of our car, he went the extra mile to pick me up from my place of work another day and complete the delivery process in a fast and efficient manner.I will highly recommend Curt Lewis to my friends and family members who would consider leasing or buying an Acura in the future.
tokusuke
May 27, 2011
It was my second time to purchase a brand new acura from this dealer.Everyone at the dealer is very nice and friendly especially my sales guy Nick Martinez. He is very knowledgable and knows how to treat customer. I am always very confortable to have a business with him. My next vehicle will be Acura again as long as he works for this dealer!
icg1168uo
May 27, 2011
My interaction with Curt Lewis was the primary reason i bought my 2011 MDX Acura from Park Avenue Acura.He "listens" to you and provide response based on your inquiry. I requested a price quote via online. Curt sent it while others wanted me to come in and tour their show rooms. Curt knows his products and his explanation was done with clinical precision!There was no pressure to buy extra things- just reasonable suggestions.My truck was ready on the date and time i was promised.I closed the deal within three days of contact with Curt. What is more....my interest rate is 0.9%.I will refer anyone to Park Avenue Acura; especially dealing with Curt.
sdeering
May 25, 2011
Purchasing my new Acura TSX at Park Ave Acurawas by far, the best car buying experience in my lifetime (have purchased seven cars). I did my research, asked for a quote, and negotiated a good price all via email. My sales-person, Curt, worked with me to secure the pricing I was looking for. When I picked the car up, he spent alot of time teaching me all it's features to ensure I understood them. I plan to have the car serviced here so I'm hoping that experience will be as good. Overall, it was a very positive experience and I will certainly recommend Park Ave.
rpeccia
May 23, 2011
Bought a used VW Tiguan. From start to finish the deal was pleasant (as pleasant as buying a car can be) Traveled across state lines to find this particular vehicle and was not dissapointed with salesperson or dealership. First class service all the way and competitive price as well. I would buy from again and highly reccomend too.
Mayda
May 19, 2011
I was on the fence of getting a BMW X 3 and Acura MDX. I went to Park Ave Acura and Troy won me over. He was honest, straight forward and very informative about the pros and cons. He took me for a test drive, review all the options of the MDX including color. He was patient and not pushy!! Even the manager, Moreno made himself available to answer additional questions I had! I felt that at Park Avenue Acura they really cared about what I wanted and needed. I have recomended them to friends and family and will continue to do so!! I love my MDX!
Gamecocks 88
May 19, 2011
I came in to buy a pre-owned RDX but when we sat down and ran the numbers, given the .9% interest rate for a new car, I bought a new RDX. I wanted something very unique and Nick looked all over the NE for it. It was unavailable so we settled form the next best thing and then I added some equipment after i bought it. The experience was the best I have ever had in 35 years of buying cars and not only will go back to Nick, but would recommned him to anyone looking for an Acura. This is not even to mention that the price was the best by a couple of thousand dollars compared to other local Acura dealers.
concepts99
May 18, 2011
I have owned many Luxury Vehicles in the past including Lexus, BMW, Land Rovers and more. I have found Park Ave Acura, and Nick Martinez (my sales person) to be far above all of my dealings with automobile purchases. I found the dealer very helpful in selecting the car I need, most importantly having the color and options I was shopping for in stock at the dealership. Nick is always very helpful with my needs. I have purchased 3 Acuras from Nick in the last 4-5 years, and every time Nick and the dealership has outperformed. I currently drive BOTH an Acura TL SHAWD Tech and a MDX TECH, because I found being an owner of an Acura so favorable. For all of my transactions, Nick has always been honest with a hassle free bottom line price, and I find this is one reason why I keep coming back.The first time I had a 07 Civic Si for a trade, and they gave me very good market value on the trade, and a reasonable price on an 08 MDX TECH. When it was time to trade in my 08 MDX for an 2011 off lease, my MDX was over mileage, but the dealership in rare instance of customer loyalty, purchased my off-lease MDX outright. To my surprise, because Nick and Park Ave Acura did this, I was notified by Acura that I was no longer responsible for any of the over mileage or any extra fees. Nick Martinez and Park Ave also worked me with pricing, and because of their bottom line pricing, I am able to enjoy driving 2 new Acuras at the same time.Nick as a sales person is also on top of every detail. He calls your insurance agent, takes care of all of the nitty gritty, makes sure your car is cleaned and prepped within a day or so for pickup, and just goes above and beyond. I have a very busy schedule, and Nick has always done all the grunt work, and I am appreciative of that. I go in, get a great price, give him the info, and just get ready for pickup of my new car. Nick also quickly responds to all my emails or phones calls promptly, and keeps me updated about the transaction (finance, etc).The few times I had to service my cars through the service department, I had an ACURA (important) loaner available to me and I found the waiting area of the service department to be clean, with refreshments and also furnished with televisions and other amenities. They even give you a free oil change when you buy a car from Park Ave Acura. Also, a bonus is each time you bring your car in for service, your car is cleaned and washed.The dealership grounds are also new, modern and clean compared to other Acura dealerships in the surrounding area. There is also a different atmosphere at this dealership, (not as stuck up, and more relaxed) than I have encountered at Lexus, Land Rover and Mercedes Dealerships. More down to earth and willing to help.In my Opinion, I find that Acura vehicles are more entertaining to drive than let say, a Lexus comparative, because they have a sense of sportiness to them (in styling and also in performance). I also find the interior materials to be very high, and the technology is always always #1. Remember, before BMW had X-DRIVE, Acura had SHAWD. Before other companies had Voice control for Navigation, Acura already had this technology. Acura is truly an innovative brand.I have recommended this dealership to many of my friends, and many of my friends have also purchased Acuras from Park Ave Acura. I highly recommend this dealership.I also highly recommend you call, and scout out Nick Martinez at Park Ave Acura if you are looking to purchase or lease a new Acura. He's a veteran there (which is important) and you really want someone on your side when buying your new car. You wont be disappointed.
dprata
May 18, 2011
Nick was a excellent sales rep. He is knowledgeable with all the vehicles and was excellent in answering our questions. He was great not to be "pushy" like I have dealt with at other car dealerships. The paperwork process was very easy and fast. I enjoyed receiving a follow up call to make sure we were satisfied with our purchase. Happy with overall experience
Duff
May 18, 2011
I contacted Park Ave. Acura by internet to lease an Acura MDX. Their price was the lowest we received and their response and service were excellant. Nick Martinez especially took good care of us. I would reccomend Park Ave. Acura to anyone interested in an Acura.
ebran
May 18, 2011
Let me just say that I drove an hour and a half to lease my car from Park Ave Acura. (There's another Acura dealer that's actually only 30 min from my home). I did it again 3 yrs later when my lease was up and was ready to lease again. I did my research online, knew what I wanted and the price I wanted to pay. Any negotiating was basically taken care of completely online and with a phone call. When I got to Park Ave Acura, everything went smoothly, and I was very happy with every aspect of customer service and the whole transaction. Best of all, I had an excellent new car.
tiwale
May 18, 2011
I hope they are still around when the time comes for me to purchase another car. Nick was great, no BS, price was great...I was financed on the spot. In less than one hour, I was ready to drive my 2009 RL. Highly recommended this dealer to anyone who is looking for a new or used vehicle.
kurtuih
May 17, 2011
I purchased a new 2011 TSX for my wife at Park Ave Acura last week. It was by far the most pleasurable car buying experience I've ever had. I'm from Connecticut and found the dealership on the Internet. I was looking for a specific car (Gray TSX w/manual transmission). Nick Martinez was a pleasure to deal with, very knowledgeable, efficient and didn't waste my time. I told Nick what I was looking for, details of my trade and gave him prices I had from dealers in this area. Nick got back to me very quickly with a fair price for the new car and told me if I'd take a ride down (a little under 2 hours), he'd be fair with me on the trade-in. Sure enough I drove down early last week, they looked at the trade, gave me a fair offer and we signed the contract all in under an hour. I came back on Saturday morning, turned in the trade, gave Jorge a check and drove off in the TSX again in under one hour. No hassle, nobody trying to sell me anything I didn't want, etc.I look forward to doing business with this dealership again in the future.
schang
May 16, 2011
Curt was great in helping us get a new 2011 MDX, the level of service was excellent and responsive to our needs. He was very helpful with our financing options and knowledgeable of the vehicle. After we closed, he took the time after hours to fully explain the many functions of the tech package and the center console. An overall excellent experience.
Qmatic
May 15, 2011
After going in to buy a new car, I ended up getting a great deal on a certified used car that I had been looking for all along. These guys were very respectful and honest. I will be recommending my dad who is looking for 2011 MDX to go to Park Avenue Acura. I hope they give hi, a good price also.
svofan1
May 10, 2011
This was my first visit to Park Avenue Acura for service and to be honest I was really impressed with the waiting area and the friendliness of all the employess that I met, specially Frank Balido. Frank explained in detail what the service visit included and the service was performed fast and efficiently.Car was cleaned and ready in an hour.I highly recommend this dealer for sales and service, keep up the good work guys!!!!
Davenj80
Apr 8, 2011
First time visit to Park Ave Acura and will definitely be back. Walked in to see a certified pre own 2008 Acura TL that they advertised online, met with Tony and we went on a test drive. After going over the price and no hassle transaction, was quick. Definitely the quickest I've ever been in and out of a car dealership. Looking forward to my next purchase these.
nasmir
Mar 26, 2011
I started looking to purchase a new 2011 Acura MDX vehicle a few weeks ago and from my first contact with Curt Lewis I found that he was very honest and helpful. The price was great, the information provided was accurate and there was never any pressure from the dealer. I contacted several other dealers in the area to confirm that the price I was paying was fair and all of the other dealers tried to pressure me in one form or another. If you are looking for an Acura I would highly recommend purchasing from Park Avenue Acura. I walked away feeling like I got a great car and paid a fair price.
kiminkim13
Mar 15, 2011
Nick Martinez and the rest of the staff at Park Ave Acura were extremely helpful and professional. My experience at the dealership was a positive, and I would recommend Park Ave Acura to anyone. Nick especially understood my situation and when I told him that I was hoping to get a certain car, with certain mileage and not pay in excess of a certain amount, he worked with me to get that done. I really appreciate how Nick and everyone I associated with at Park Ave walked me through the entire process of financing a car since it was my very first time purchasing/financing a car, and the entire process was foreign to me. They were complete honest and forthright in the information they provided, and their courtesy and friendliness made the entire process really easy.
gkmoney1
Mar 12, 2011
Tony was great we were in and out in not time. He went out of his way to see that every question we had was answered and we were satisfied. Tony made the process easy and no presssure I'm thrilled with my purchase and the service at Park Ave Acura. Glenn and Jill K
fxcarden
Mar 4, 2011
I bought an MDX for my wife, and the service was so awesome I decided to go back and buy a TSX for myself. If you bring your car for service, you can get a current year loaner. When you get your car back, it is washed. Everyone is friendly, and has a can do attitude. I highly recommend this dealer.
MDX buyer
Feb 23, 2011
This is the second car we have purchsed at Park Ave. Both times we have shopped around and always came back to Park Ave. Working with Curt Lewis was fanstastic. Most of commnication was through e-mail and in person and he was friendly, courteous and did not talk down to us. We did not feel like we had to go to battle everytime like we did at other dealerships. This experience of buying was quite good, we finalized everything very quickly and felt we got a fair price. Thank you Curt.
apisani
Feb 14, 2011
If I was just rating my dealings with Nick, it would have been all 5's, but I had to go with at least one 4 because I could have done without the dire warnings from the finance manager about the price of the RDX turbo engine and need for a $2000 extended warranty. One reason I only look for Japanese cars is because of their reliability, so why should I need an extended warranty? I got one through AAA for my Maxima and it covered nothing that went wrong after 3 years. If the engine goes after 4 years than Ill blame Honda for making an inferior engine, not myself for not getting the extended warranty.So I have no complaints about my dealings with Nick. He was always responsive to my inquiries (usually via email). I should say that I had good dealings with Open Road Acura and DCH Acura as well. Ramsey, not so much. Open Road wasn't very aggressive at competing with its competitors but that's ok. DCH was very aggressive and gave what I feel was a pretty low price w/o having evaluated my trade in. Ramsey was a complete waste of a trip. The imbecile I dealt with knew through earlier online communications that I had visited the other dealerships and when I got there he said, Im not going to get into a pissing match with my competitors! among other things.DCHs offer was not in writing at first and when I approached Nick about it, he said he would match the price plus my earlier trade in evaluation for the Maxima. I went to DCH and they evaluated the trade in at $500 less so that made my decision easy. I was done haggling at that point. I wanted to get it from Park Ave from the start anyway.Overall, the RDX has been great after about 3 months. The only day of work I missed was on 12/27 after the blizzard. I made it in at some point every other day. Really, it can probably drive through just about any kind of snow. Even when you slide on ice, it seems under control more so than my Maxima ever did. It also brakes within a reasonable distance when such situations occur. Slipping and sliding on Route 3 on New Years Eve 2009 is what convinced me I needed a new AWD vehicle. SH-AWD is great and I dont think Ill own a FWD car again. Gas mileage could be better but I knew that was an issue when I bought it. The radio display is disappointing as most song titles get cut off.
mp2586
Feb 12, 2011
I chose to give Park Ave Acura of Rochelle Park the rating of 5 across the board because they have earned it. Their knowlegdeable and friendly staff truly enhance the car buying experience. I am confident that when I walk into Park Ave Acura I am recieving the best pricing and services they have to offer.
MDX123
Jan 27, 2011
I leased my car in December of 2010 my salesman was Curt Lewis. I gave this dealership a great review because Curt made the experience a pleasure no pressure, great price and they approved my lease within 15 mins. I would strongly recommend Park Ave Acura and Curt Lewis to anyone interested in a new Acura.
paulkoutouzakis
Jan 27, 2011
Tony took the time to listen and understand my wishes (and needs) when it came to purchasing a car. He went out of his way to see that these criteria would be met, and that I would leave there not only a satisfied customer but a delighted customer... which I was. Tony and the rest of the staff were patient, professional, and accommodating, giving me time to come in and test drive and ask questions and so forth. When it came time to sign on the dotted lines, they also walked me through everything and made the process easy and pain free. I'm thrilled with my purchase and the service at Park Ave Acura. Thanks, Paul K.
Art1025
Jan 27, 2011
In my 40+ years of purchasing and leasing cars I would have to say that working with Curt over at Park Avenue was one of the best experiences I have ever had when needing a new car. He knew his product; gave me a great price; very responsive!And since I have my new car I had a terrific experience when I needed to have a service call to install the body moldings, I was pleasantly surprised to see such a nice facility, with ready access to a computer that enabled me to take care of some business matters while the service was completed. Enjoying the free coffee was a plus!I am glad to recommend Park Avenue to any of my friends, in fact I already have.Art Strier
katty0109
Jan 18, 2011
I will always recommend Nick Martinez my sales person since 1/2008. I just renewed my lease this December 2010 and I love my car and the great deal I got! My experience at this dealership was perfect, quick and smooth!! Thanks to Nick...as for the other people that work there...well...lets just say that they need to attend a "Customer Service" seminar.
edelcas
Jan 17, 2011
Working with Nick is always a pleasure. He's very easy to work with and he knows how to make sure the customers get what they want. The transaction went very smoothly and will definitely do business with Nick again when I lease/purchase my wife's car. My overall experience with Nick and Park Ave Acura was outstanding!
scottyp3
Dec 24, 2010
Tony C was great from the start on the phone and they actually had the pre-owned car that was advertised. He tallied all the numbers b4 we even went out ther to take a look. Car was clean and ready to drive. Fast friendly service throughout and gave us a great price and a decent credit for my trade-in. We are from Brooklyn and it was well worth the trip over to NJ. Well-run dealership with knowledegable people.
gvescio
Nov 30, 2010
Excellent service all around. The experience at Park Ave Acura surpassed our expectations. The certified pre-owned vehicles were in meticulous condition - quite a difference from the filthy vehicles we saw at Springfield Acura. The sales experience was really quite pleasant and Tony C was so helpful and really great to deal with throughout the entire process. We had a few minor scratches that we wanted touched up and it was not an issue at all. I would highly recommend this dealer.
smistry
Nov 28, 2010
I went into the dealership on a Saturday afternoon around midday to test drive an Acura TSX and my salesperson was assisting another customer, rather than have me wait, another salesperson showed me the way to a demo TSX to test drive by myself. I drove about 8 miles, both on the highway and local roads, and then got back to the dealership. Then my salesperson, Victor was available and we "crunched the numbers", and he was able to provide me with different options, such as a three year loan with x amount down, as well as a four and five year loan. Through out the entire process, Victor was very easy to work with, no pressure whatsoever, as I felt completely as ease. I left the dealership without buying the car and went to a couple test drive a couple of other cars. A few days later, I received a follow up call from Victor and we made an appt to come back to the dealership later in the week. By this time, I knew I wanted to purchase a car, so at his desk we discussed pricing and finance options. During our conversation, I mentioned that I had another offer from another dealership, which was substantially lower, about $3,000, which emailed to me and I said, if you can match that price, we got a deal right here, right now. I handed Victor the email, and he went to speak to his sales manager and they made a copy of the email and then returned and said he would be able to match the price. From that point on, we discussed and finalized the finance terms, chose the options i wanted, the remote starter, and made a delivery date, which was Black Friday 2010. I arrived at the dealership to pickup the car, signed the paperwork with the finance officer, and then went back to see Victor. We sat in the car, he showed me some of the features, paired up my bluetooth phone, explained some of the functions and capabilities of the car, etc. All in all, this was a world class customer service experience and I would recommend this dealership to anyone seeking to purchase an Acura vehicle.
Karen DeAngelis
Oct 29, 2010
I have been holding off completing this rating because quite frankly, I was so impressed with the entire transaction I was afraid it would sound too good to believe. John gave me the best price, and is a quintessential professional. A few days AFTER I took possession of the car, John called me to make sure I was pleased with the car and to see if there was anything else that he could do. Please understand that he was calling while he was on a family vacation in North Carolina, was facing mandatory evacuation because of a pending hurricane, and John was calling me to see if there was anything that I needed! From start to finish there was not one area that was anything but effortless. John was straight forward, accommodating, and I felt like he was working for me, with my best interest in mind.
mpopli
Oct 25, 2010
I went to look at certified pre-owned cars and no one greeted us when we walked in even though there were plenty of people just loitering. I finally got someone to help me and he was rude, and didn't even offer to let me test drive the car or show any flexibility in the price. He didn't appear to be interested in selling anything. I will not go back there ever.
corletta1
Oct 25, 2010
Once again we had a wonderful experience buying a car from Dan Schapiro (this is #3)! He & the other employees at the Park Ave Acura Dealership are friendly, professional, and honest. They have never been pushy and seem to anticipate our every need. Terms and conditions were clearly laid out for us and we were very happy with the car and deal we received. We highly recommend Dan and this dealership!
dterbush
Oct 16, 2010
The difference in professionalism was immediate obvious from the other dealers I visited. Tony asked questions to be sure what I wanted, explained certified inspection and the process. We went for a test drive, agreed on a price and shook hands. Paperwork was quick and easy and 3 days later I picked up my car. Tony made sure I knew where everything was located in the car and 1 week later, I love driving my 2008 TL. Tony is the consummate professional and I highly recommend him for your next car purchase.
alekkarpov
Oct 7, 2010
We had such a wonderful experience with Park Avenue Acura and with Troy specifically. . He was very positive, friendly and patient in dealing with us and went way above and beyond to make sure our experience with the dealership was outstanding. If you are in the market for a new Acura, I would definately recomment you Park Avenue Acura !!!
svofan1
Sep 25, 2010
After a lenghty research between the 2011 Acura MDX and the 2011 Lexus Rx 350 we decided on the MDX because of all the features in the MDX in relation to price besides the good track record on reliability. Park Avenue in Maywood was very convinient to us (we live in Maywood)but after some price comparisons with other stores in the area we finally decided on Park Avenue Acura because of their very competetive pricing and location.There we met Dan Schapiro, who treated us like old friends from the first hello and never try to sell us anything but what we wanted and at the price we thought was fair to us and them.Clean and friendly atmosphere at the dealership was a plus and Dan's service from the first visit to the delivery of MDX was impecable, Dan sure is an asset to this store.Again the same expirience with the financial manager (never got his name)not once he tried any hard sells, like we car buyers have expirienced at one point or another.In 30 years of buying cars I have to say that the Park Avenue experience was unique, even my wife who hates to purchase new cars (because of the hard sells) was very impressed with Dan and the dealership personnel.My recommendation is search for price but do yourself a favor and include Park Avenue Acura and try Dan Schapiro as one of the stores in your list.Great job guys and much success in your business,keep up the good work..your methods do work!!!....From one satisfied customer.Ralph L
ballhogg
Sep 10, 2010
I just leased my second MDX with Nick Martinez of Park Avenue Acura. I have spoken with almost every Acura dealer in my area (NYC metro) and he is by far the most honest, responsive, and professional salesperson I have encountered. I highly recommend Nick if you're looking for an easy and straightforward car buying experience.
Happy TSX Owner
Aug 26, 2010
After researching 3 new and CPO car models, and visiting 6 dealerships, I decided to stay loyal to Acura and purchase a 2010 TSX. This was in part due to the straightforward manner of the salesman and the overall positive experience in dealing w/him. Daniel Schapiro, Park Ave Acura, presents very professionally, knows his product, listens to customer concerns/needs, and is a pleaure to do business with. Negotiating my new car purchase w/trade in went smoothly, no pressure, great price on car and trade in was very fair. Dealing with finance manager to sign off and review after market products was equally professional and informative. Overall impression is that service to customer is a high priority here. My car was ready as promised, and was delivered in immaculate condition, and my sales consultant took time to walk me through all the features & pair my phone w/blue tooth. This has definitely been the most pleasant experience purchasing a car I have had to date.
arielmorillo
Aug 22, 2010
All employees at the dealer from the receptionist to the sales rep were very friendly, patient and polite. The sales rep answered all of my questions and concerns regarding the vehicle's Consumer Reports review and had me test drive the vehicle until I was personally satisfied and convinced that it was right for me.All accessories and extras I wanted were provided without hassle or attempts at baiting and switching at the last minute. The sales rep also honored the price negotiated online without question.At no point did I feel I was being rushed to sign the contract without reviewing all of my options. There was no pressure to sign because some manager was leaving or some deal was ending or the millions of other tactics that car dealers use to get you to sign as quickly and blindly as possible.The dealer promised to have the vehicle ready by the next day at noon in order to install the additional accessories I wanted. They delivered on those promises without fault. I had a great experience acquiring my Acura.
sbombara
Aug 1, 2010
Very easy and fair buying process, especially when compared to other dealers.Pleasant no pressure approach during the sales process and no high pressure tactics to buy add on items after the sale.They had a good selection of the TL I wanted so this was an easy decision to buy at Park Ave Acura.Based on the sales experience alone, I would highly recommend this dealership.
batman420
Jul 23, 2010
There are lots of places to buy a car but ONLY ONE place to get your car serviced. That place is PARK AVE. ACURA in Maywood, NJ. Frank, Tom, and Cristine are the best. This last time I brought in my car we were in the middle of a heat wave (+90 degrees) and I had no A/C. Frank promptly took my call and arranged for me to bring in my car that day. I needed a new compressor and the part was back ordered, but that didn't matter. I got a loaner and I was on my way. When I came back to pick up the car it was fixed and washed. It is for this reason and countless others that any future vehicle I purchase will be from Park Ave. Acura FURTHERMORE it will ONLY be serviced by the great folks at PARK AVE. ACURA.
lollie676
Jul 1, 2010
We were very pleased with the service we received at Park Avenue Acura in NJ. Our sales representative Victor Kaczynski was excellent and it was mainly because of him that we decided lease an Acura and to lease our vehicle at this dealership. He was very informative and helpful and made the entire process very simple. We will definitley be doing any future business with Park Ave Acura and with Victor.
chuus
Jun 15, 2010
Upon entering the dealer we were immediately greeted by Troy. We said we were interested in a pre-owned MDX and he was happy to show us the pre-owned models, unlike other dealers where we felt we were treated poorly once we stated we were not interested in a new vehicle. He explained the MDX thoroughly and let us test drive the 2007 and 2008 to "feel the difference." He was patient, answered all our questions and at no time did we feel pressured to buy. We have been shopping around for a bit and after our experience at Park Ave Acura with Troy we will definitely make a purchase of an MDX from Troy within the next few months. It is by far the best car dealer experience we have ever had!
Kelly C
May 27, 2010
I gave this rating because the dealership was very professional, they gave me a fair price found me the exact car I was looking for in a very timely manner and delivered on everything as promised. In addition Dan was very personable, honest and forthright in the negotiations throughout the process.
marysh
May 23, 2010
I had a great experience with Park Avenue Acura. I found the CPO RDX I was looking for online and called for information. Working with Tony, I was able to make a deal over the phone and 2 days later, I made the drive from Baltimore to trade in my TSX for the RDX. I wish I lived closer so I could return there for service. Everyone at the dealership was pleasant and so helpful. There were a few minor things on the vehicle that needed fixing and Tony arranged for the work to be done while I was there, knowing I couldn't drive back another day. He even ordered new carpet mats as the RDX had only the all-weather mats...a thoughtful extra! The price by far beat out dealers in my area. This was definitely the easiest car buying experience I have ever had - thanks, Tony!
sallatella
May 9, 2010
They made me feel very comfortable from the start to the finish of our purchase.Dan even helped to talk me out of a few options I asked about but realize now I didn't need (it would have been an easy up sell for him), so he saved me money!Jorge was great to work with on the finance side, a true professional and really went the 'extra mile' to get our financing approved.Dan even had another sales rep (Mono) help me set up my bluetooth and transfer my contact list, now that's service!They never made us feel rushed and took all the time we needed, especially when we picked up the car. Dan took a lot of time with us going over all the options and making sure we understood how everything worked.I would recommend this dealer ship to anyone looking for a car, they are all very nice people and as I mentioned above 'true professionals.'
connch00
May 8, 2010
This dealer was very honest and polite.I really liked my new car and very happy with their service.Even I had very bad experience with other acura Dealer once, Park ave Acura did good job for me.It was so Impressed My sales person (his name was Nick martinez) tried to explain all detailed information about my car after I signed it.Thank you for everybody!
SKH
May 7, 2010
We had a great experience at Park Ave Acura, especially with our Sales Associate Jorge Davila. He was very understanding to our needs and helped us answer our questions and concerns. I would definitely recommend this dealer as well as JD to others!
snacht
May 6, 2010
John was a pleasure to deal with. He was polite and very helpful. I especially appreciated that he didn't try the "hard" sell. He was well informed about the car's features and options and was very patient with me while he explained how to work all of the technical features of the car when I went to pick it up.I would recommend him and Park Ave. Acura to anyone.
ccrodz
May 3, 2010
From the beginning of our communication via email and telephone, Nick Martinez always responded promptly and answered all my questions. At the dealership, I never felt as if he was out to make a sale, but only to ensure I walked out a satisfied customer.Thank you Nick.
ashoer
Apr 27, 2010
My wife and I leased a 2010 RDX SH-AWD. We're very happy with our choice and very grateful for JD's help with the whole process. We won't hesitate for a second to recommend anyone we meet to speak to JD about their next car. The finance manager was excellent, too, making the whole process from beginning to end very smooth.
samwise1104
Apr 18, 2010
My wife and I purchased a CPO 2009 TL w/TECH back in Feb. Once we were sure it was the TL we wanted we shopped around at some of the dealerships closer to home in NY but were disappointed with the selection and service received. Finally called Park Ave Acura and made an appt w/Tony Caroscio to see one of the many cars he had. Professional and courteous, Tony had the car ready for us and although finishing up with another customer he gave us the keys so we could check the car out. Then he took us on our test drive -- both street & highway driving, and we were sold. Tony explained the whole CPO program in detail, we never felt rushed or hurried. Pricing was extremely competitive for the NY area market. Picked up the car the following week, everything prepared and ready to go. No issue being out of state. Let's face it, these cars speak for themselves -- might as well buy from someone you feel comfortable with, giving a fair price and in a professional environment. Tony C at Park Ave was exactly that for us.
jsarpa
Mar 23, 2010
My fiance and I were extremely happy and pleased with Park Ave Acura. I am a previous Acura 3.2 TL owner and did not want to go any other way than Acura. John Kim was our salesman, who was a pleasure to work with. His expertise and overall knowledge was very impressive. We especially appreciated all his honesty. He is truly a professional and made our experience of buying a new car a memorable one. He explained everything in detail and spent the time that was needed to go over all our questions. We will be sure to pass his business card to fellow family and friends in the market shopping for new cars. Thanks again John!
Janet Crowley
Mar 22, 2010
I purchased a preowned Accura after looking at cars at various other dealerships. I had called ahead and spoken to Mano but when I got there he was with another customer. Victor stepped right up to help us instead of letting us stand there for 15-20 minutes while Mano finished. For our first impression I was amazed at how easily the two worked together to help each other and the cuswtomer. We learned everything we needed to know about the car and took it for a test drive. We talked pricing and they were right up front with great pricing. No running back and forth to the manager and pressure to buy on the spot. I told him I needed to think about it and would get back to him in a week. We went back in a week and finalized the purchase. Everyone involved was so professional and not that pushy nonsense that I just walk away from. When I picked up the car it was in perfet shape. Mano spent more time showing me how to use the GPS etc. then any other dealer I have ever dealt with. My past experience has been once you bought the car the salesman didn't want to know you. Not like this at Park Ave Acura with Mano. I stopped in the dealership once since the purchase and Mano again spent time answering my question. I could not be more happy with my experience unless they had given me the car for FREE!!! I would highly recommend the dealership and I do love my new car.
wkoleba
Feb 22, 2010
We bought a 2010 Acura TSX from Dan Schapiro. He is a very good salesman; informative and low key. He gave us a test drive and we toured the lot to see what was in stock. We didn't expect to buy the car that day but Dan's initial price was attractive and our negotiation was straightfoward. The price of the new car was agreed before trade in was discussed.
sjafox06
Feb 10, 2010
I live in Michigan and found the car I wanted online. Needless to say, I was VERY nervous buying a car sight unseen and from a dealership 650 miles away from me! To top it off, it was just before the first snowstorm and I was driving the car home 650 miles. I dealt with Tony C. from my very first inquiry online, to which he responded immediately, and for every step of the way from there. Tony was so accommodating and considerate. He even drove us from the dealership to where we would get onto the highway so we wouldn't get lost! He even called the next day to see how our travels went. This was a great experience and I would highly recommend doing business with Tony C. again. Thank you!!
Rima Aizman
Feb 10, 2010
I recently leased a new vehicle from Park Ave Acura in NJ. Sales person helping me out and arranging everything was Nick Martinez. Me and my husband are very satisfied with service provided and would highly recommend this dealership and especially Nick to everybody who is interested in Acura. Nick was very accommodating and honest from the start to the moment we drove away in our new car. We didn't have any problems at all. Thank you, Nick!
skytech
Feb 8, 2010
I was looking to trade my 2006 TSX for a bigger car. I was looking for about a month. I have been to many dealers and no one was more honest than Anthony Caroscio. He treated me right and gave me a great deal on my trade. He listened to what i wanted and suggested the TL type S 2007. Frankly i wasn't in the market for that type of car but the deal was right at my budget. I took my time and looked at the car they had. Mind you i came from Queens, N.Y. to see this car and it was everything he said it was. Thank You Anthony!! My car rocks!
tzavelis
Feb 8, 2010
Very friendly staff and they even accepted my trade-in with a damaged bumper.
JSID
Feb 5, 2010
IVE BOUGHT SEVERAL VECHILES FROM THIS DEALERSHIP I EVEN REFERRED SEVERAL OF MY FRIENDS. I RECENTLY BOUGHT A CERTIFIED VECHILE FROM THEM WITH A BUMPER TO BUMPER EXTENDED WARRANTY & NOW THEY DON'T EVEN WANNA SERVICE MY VECHILE. THE SEVICE MANAGER TOLD ME WE DONT WANNA SERVICE YOUR VECHILE CAN YOU BELIEVE THAT I EVEN TRIED TO SPEAK TO THE ONE OF THE SALES MANAGERS ABOUT THE SITUATION PETE YOUNG INNOCENT YOUNG LOOKING GUY NOTHING INNOCENT ABOUT HIM DON'T LET HIM FOOL YOU. HE'S WAS NO HELP TOLD ME THERES NOTHING HE CAN OR WILL DO, THATS THE SEVICE MANAGERS DISCRETION TO WANNA SERVICE MY CAR OR NOT, CAN YOU BELIEVE THAT & THESE GUYS ARE SELLING LUXURY CARS!!!. HE SURE DIDNT TELL ME THAT WHEN I WAS SPENDING THE 25K BUYING MY RL. I CURRENTLY HAVE MY CASE WITH THE BETTER BUSINESS BURUEA. BE CAREFUL WHEN YOU GO TO PARK AVE ACURA. THE ONLY NICE GENTLEMAN THERE IS TONY & THE SALES MANAGER MURANO WHO IVE LEFT SEVERAL MESS TO BUT I GOT NO RESPONSE. I USE TO DO SALES BEFORE & IVE NEVER TREATED A CUSTOMER LIKE THIS ESPECIALLY SOMEONE WHO HAS SENT THESE GUYS ALOT OF BUSINESS. ACURA DEALERSHIP IN WAYNE,NJ IS MUCH BETTER, TAKE IT FROM ME I WAS A FAN OF PARK AVE ACURA FOR A LONG TIME.... ALL I WANT IS MY VECHILE TO BE SERVICED BECAUSE THIS DEALER IS CONVINENT FOR ME.
caroladel
Feb 4, 2010
As a first time Acura buyer I have to say that this dealership is by far the best. I have never experienced such great service at any other dealer. My wife and I just pulled into the car lot and immediately after looking at the inventory a sales rep. by the name of VIctor Kaczynski approached us and asked if we needed help.(Earlier that day)That saturday morning my wife and I went to 2 other dealers DCH Montclair Acura and Wayne Acura which I have to say are THE WORST DEALERS we were not greeted or even spoken to. After walking through there non impressive lot we decided that we were going somewhere else to purchase a vehicle. At this point we were even looking to purchase another make due to the disgust we experienced with these 2 dealers. I would never purchase a car from DCH Montclair Acura or Wayne Acura nor would I recommend them. As a matter of fact I highly believe that the makers of Acura investigate these 2 dealers as they will only give Acura a very bad name.Thank god we decided to go to 1 other dealer Park Ave. Acura. As stated before this dealership is nothing short of excellence. Victor guided us through the entire purchasing process from when we walked in to the moment we walked out. Victor and James answered every question we had correct and in a timely manner (you would think that Victor is the founder of Acura due to his knowledge). He was quick with answers and no hesitation. Thank you Victor and James for going above and beyond you both have made this by far the BEST CAR BUYING EXPERIENCE we have ever had.Thank you once again Park Ave Acura, Victor Kaczynski and James Lundy for making my wife and I very happy with our first Acura purchase...!!!Sincerely,Adel Peralta & Carol Chu
ediermo
Jan 31, 2010
John really went above and beyond in virtually every respect when we were getting our Acura MDX. He got us a good price and included all of the options that we wanted. I hope that all of our follow-up experiences will be as good as our first experience.
skimmy
Jan 27, 2010
these guys are great. they will go above and beyond to help you out if you need it. i only order my acura parts from them. recently i needed a bmw part that my local dealer didnt have. john was nice enough to send his driver to park ave. bmw dealership to get the part for me and deliver it.thanks again guys jimatunioncollision.com
expeditionarydave
Jan 24, 2010
In January 2010 I purchased a used, low mileage 2009 Nissan Altima Hybrid from Park Ave Acura. I live in Northern Virginia and found this car listed in www.autotrader.com. (The Altima Hybrid is only sold in 8 norheastern and northwestern states and not in Virginia.) The price offered by the dealership was quite fair and made it cost-effective enough for me to purchase a train ticket to go to NJ to pick up the car and drive it back to Virginia. The salesman, Anthony Caroscio, was kind enough to pick me up at the downtown train depot and drive me to the dealership 20 minutes away. I was given prompt and courteous service by the entire staff there and the vehicle was clean and full of gas and I was on the road back home within one hour. The entire experience was everything one hopes and prays for when purchasing a vehicle from a dealership! I would (and may) purchase another vehicle in the future from Park Ave Acura!
sonet8
Jan 10, 2010
This is my sixth car in 14 years and Ive had my share of new car dealer experience. Dealerrater.com is what led me to Park Ave Acura which showed an average rating of 4.8 as of 2009 December. I wrote down the names of the sales associates mentioned on the reviews as I did not want to just get the first available one at the door. Mano Gobencion happened to be at the top of my list. I am glad I was prepared!Mano was very pleasant, knowledgeable and professional. There was no back and forth on purchase price, no sales talk, no stress. This was the best car purchase experience Ive had. It is worth noting that Mano patiently spent over an hour with me going through every feature of the 2010 TSX, especially the blue tooth and the multi-information display set up. It is no wonder he has gotten rave reviews and has received Council of Sales Excellence Gold Master recognition consistently for the past 5 years. I am sure that the other sales associates are also as good as he is. But I can vouch for Mano; you wont be sorry. More importantly, I highly recommend Park Ave Acura.
kkkenny
Dec 9, 2009
This Acura dealership in my humble opinion has the best service department in the tri-state area. The service manager Dan is professional, intelligent and knows his stuff. The technicians there are very professional as well and provide good work and resolution. I implore anyone in the area who owns an Acura to use their service. I have taken my RL to this dealer quite a few times and they repaired stuff other dealers would not touch without telling me "it may not be covered". Acura Park Avenue has exceeded my service needs on many occasions and Dan really is the man. I have used three Acura dealers between my two Acura's and I am certain that Park Ave provided the best, honest, reliable service. I recently had bulbs replaced and they were ordered quickly and the service was done perfectly. My main issue has been a strange noise coming from the vehicle, no one wanted to fix this. Dan personally took the car and handed it back two me two days later completely perfect.
mpc
Dec 7, 2009
No nonsense experience. Tony was a pleasure to work with. After our testdrive, Tony walked us through price, financing options, warranties. No car dealer games - no checking with the manager, etc. - he just answered our questions.Tony helped us every step of the way, and the rest of the staff at the dealership was just as helpful. Even set up our phones to work with the handsfree when we came to pick the car up.
jdesibia
Nov 22, 2009
I had researched used Auras on line. Park Ave had a used TSX I was interested in.I met with Anthony Caroscio the dealers pre owned specialist. He was knowledgable and spent time with me reviewing all the vehicles that fit my criteria. I was in need of a vehcle ASAP and he made it happen. It was a good experience.
NewMDXOwners
Nov 18, 2009
My wife and I purchased a new MDX from this dealership. We had the most positive experience dealing with professionals at Park Ave Acura. John (our sales agent) was kind, professional and very effective in closing the deal. We are very satisfied with his services; looking forward to continued relationship with this dealership.John went an extra mile to present all options available to us so we could get the vehicle we really wanted. His manager was very detailed when providing us with step-by-step review of the financial part of the process leaving no room for misunderstanding. We want to thank you ALL and wish you continued success selling and maintaining Acura vehicles!
pweissberg
Nov 16, 2009
Tony was the model of what a used car dealer should be. He listened to what types of models and price ranges were within my budget and did not try to force me into buying something I did not want or could not afford. He followed up with me via phone to schedule follow up appointments and fairly valued my trade in. I would strongly recomend him, and Park Ave Acura, to anyone.
pahsan
Nov 9, 2009
I stopped by at park Ave Acura to first look at the certified MDX. On price negotiation I was not satisfied and wrote an email to them.I recieved a quick reply and giving the logic that certified market is inflated and new MDX price is close to it with a nice finance rate of 1.9 -2.9.Next day with an appointment I met Nick and was impressed with the way he took care of the business and convinced me of a good deal with no pressure at all.I finalized the deal in 30 min time and were done.I will definitely recommend anyone to approach nick for a great service and price.
rfp5
Nov 8, 2009
The service dept at Park Ave Acura give new meaning to the term "customer service." The service advisors are, at all times, courteous, efficient, knowledgeable and tuned to the customer's needs and time frame. As a regular customer (12 years) I make a point of dealing with Frank Balido, in particular, but have never had a problem with ANY service advisor.In the repair shop, I HIGHLY recommend "Pat." Pat services my cars as if they were his own.
summergirl6253
Nov 5, 2009
Everyone I have ever worked with there has been great! Frank, Tom & Kristen have shown nothing but excellent service. I've been coming to Park Ave for a few years now and they always have my car in and out and if not they provide me with a loaner car. Everything is fantastic.
garabeki
Nov 5, 2009
I was referred to this dealership by a friend of mine who got his 07 TL there. He referred me to Nick and told me he had a great experience dealing with him. He could not have been more accurate! The whole sales experience was smooth and stress free. It was great knowing that if I needed to communicate with Nick he was right there via email which is my best form of communication during the day. He worked quickly and efficiently with my insurance agent so that everything was all taken care of and I barely had to do a thing. He was very professional and a pleasure to work with. I will absolutely refer friends/family to Park Ave Acura, more specifically, to Nick!
eleorac
Oct 20, 2009
Everyone at the dealership was friendly. There was no hard sell, very congenial. I got my can quickly - all went smoothly. This was the pleasantest experience I've ever had buying a new car. The car interior was explained to me in detail, and offers were made to help me when I get a blue tooth phone.
gerryf
Oct 20, 2009
This has been my second lease with Park Ave Acura and have been impressed with Mano Gobencion's friendliness, honesty , and willing to work for his clients. If you are looking for a dealership without pushy salesman and a salesman that knows his product go to Park Ave and see Mano.
Ltrippi5
Oct 16, 2009
This dealership was the 5th we had visited shopping around for new vehicle. They are not all the same that I know from our experience. We were greeted with a comfortable friendliness and professionalism. We were offered beverages. We didnt feel pressured during our time there,and left w/o making a purchase to go back 2 days later with our decision. Sales rep Dan Shapiro was very knowledgeable about all the vehicles, and made the experience of buying a new vehicle(which can be nerve wracking) very comfortable, and exciting. He was all around fun and professional at the same time. The finance officer also was very informative, seemed knowledgeable and helpful. I would without question recommend this dealership to friends and family. I look forward to a long and pleasant relationship with Acura. This is our first Acura vehicle, hopefully not our last. I look forward to the Acura service center to be as pleasant an experience. Mr. Shapiro spent over an hour plus with us when we picked the car up to go over every inch of our new vehicle. We are very happy with our new car, and feel comfortable to call there whenever the need should arise. Going today to pick up my plates and have some questions. Thank you for the opportunity to report my experience. Have a great day.Lee (Pauline) Trippi
bmckatten
Oct 14, 2009
I went in looking at the new Acura TL 6 Speed. Mano was very curtious and took me to see the car. It was exactly what I was looking for and he walked me through the purchase. He took care of the insurance, plates, and registration. He even got me a discount on registration because I had just renewed with my previous car. Overall it was a great experience.
shu27d
Oct 14, 2009
I went online looking for a pre-owned toyota tundra and found an 07 at park avenue acura. I spoke with Peter, he went over the vehicle and had my vehicle appraised. Very easy purchase process, filled out credit application and picked up the truck the next day. Highly recommend to any friend and family looking for an acura or a used car.
imjuspiayin
Aug 6, 2009
Got an estimate of $825 for a valve adjustment and $2000 for clutch and flywheel. Called Ramsey Acura and was told $200 for valve adjustment and $1300 for clutch and flywheel. Looking back on past services at Park Ave Acura I realized I had been getting ripped off for a while. Sales was great here but service department is a joke.
annoying
Mar 4, 2009
excellent customer service and professional staff.Moreno Rimmaudo will go above and beyond for his customer. They offer a good product at a good price. Nice, clean dealership conveniently located.The whole staff is friendly and accomodating in every way.
mocheeks
Mar 4, 2009
This has been the best experience ever at a car dealer. From buying my new car to service..Everyone there is so knowledgeable and friendly..I would HIGHLY recommend this dealership to ANYONE who needs a new car. You should definately consider using Park Ave Acura to purchase quality!!
zzooioozz
Nov 25, 2008
Very good staffs straight forward excellent knowledge of product best price lease tsx from here there r 3 acura dealership in my area and this def. is the best.
paaarb
Oct 5, 2007
The dealer had the MDX i wanted, but the price and negotiation process was way too much hassle. I tried them on line but the response was even worse they gave me the old hard sell come on in and we will beat any price, blah, blah. What is the point of on-line if you do not respond w/ in 24 hours and offer options and price??? They did follow-up 10x but NEVER answered my basic question how much for the car the way i wanted it? The sales manager was top flight (i dealt with him on the day of the test drive)but he was not in the day of the sale and i just did not like to have to work so hard to buy a 45k car. Sorry
urmils
Jan 10, 2007
Visited the showroom personally and test drove the car. However I didn't get to see the color I wanted as they lock it up in the showroom. So I had to make a guess from the pictures or look at the car passing buy to guage the color. I was being treated as I was a bafoon and don't know much. Thanks a ton. Anyway, I called a couple of day later for pricing to give them another chance and the sales person said that they don't do it over the phone and that I have to come in person. Upon insisting for a price over the phone for comparison, they said that they will match or beat any written competitive price by $ 500 as they cannot take the customer word for it. So now I am a liar too. Thanks but no thanks. I stopped there and now I don't want get another title.
nyc206
Sep 1, 2006
After going through several dealerships in NY and NJ I got my best price here. Negotiation was done over the phone and it look me less than 5 minutes. I found the doc fee at this and many NJ dealers to be high so factor that into your price when bargaining.
What’s more, Park Ave Acura of Rochelle Park has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Park Ave Acura. Check out the listings today to find the right car for yourself. Park Ave Acura is definitely the best place to buy used cars online.