Used Cars for Sale at Park Ford of Mahopac in Mahopac, NY

Robert Myers

Apr 10, 2016

Great service and attention to my needs, as always

Alan Murphy

Mar 21, 2016

I always bring my vehicles to park ford service department. The guys at the service desk never let me down. Very helpful and reliable.

Eileen Walsh

Mar 21, 2016

Great service! Friendly, quick and easy to deal with.

Paul Shevlin

Mar 21, 2016

2015 fusion in for a oil change. The service person was courtesy and helpful.

Kenneth Bove

Mar 18, 2016

Just leased my third car from Park Ford, a 2016 Fusion. Vincent Capone has been my sales rep. for the 3 leases. Vincent is the first reason I keep returning to Park Ford. Nicest person to deal with, knowable about the car and entire process. Always returns my call promptly and answers all me questions and concerns promptly. Makes the buying experience a pleasure. The other reasons is the service staff, always on top of my service needs and a pleasure to deal with.

Thomas Kehrer

Feb 6, 2016

I and my have enjoyed dealing with Park Ford and our their sales representatives, Bob and Colleen. My family are repeat customers of Park Ford. The dealership personnel, including the service department have always been honest and helpful.

Patrick Gillease

Feb 2, 2016

The staff was very nice and helpful, as they always are. The work performed on my recall was outstanding. The ongoing shifting problems with the transmission skipping were still not diagnosed, which is my only disappointment. I have been complaining about the transmission since I bought the car, and if they really can't find anything wrong then this is the worst transmission I've ever had. Otherwise I love the car and the service.

John Lapadura

Feb 1, 2016

My 2007 Mustang Pony addition had a recall. While in the shop it was thoroughly inspected, I received a very detailed report and was delighted it receiving a clean bill of health.

John Markiewicz

Feb 1, 2016

Always have a positive experience at Park, when dealing with the sales force or the service department.

Andrew Cinque

Jan 31, 2016

I am always satisfied with the service at Park, but i will be calling back because it seems there is still a problem to be handled.

Lori

Jan 30, 2016

The employees are Park Ford are always extremely patient, knowledgeable, courteous and professional, which is why I have now leased my second Ford Escape from them.

Nicholas Demeo Iii

Jan 28, 2016

Very comfortable. They work to get things done. Very pleased.

Raymond Marziano

Jan 28, 2016

Work was performed in a speedy fashion and the staff most pleasant.

Mario Cartularo

Jan 25, 2016

After going thru an exceptional buying experience few months ago when I purchased my Ford Escape, my recent visit to Park Ford for my first service validated my continuing faith and trust in the FORD tradition of fine cars and family

Doreen Bermuda

Jan 22, 2016

I drive a 2011 escape and brought it in for the works and inspection. While there it was suggested that I have a tune up as I am at 105k miles. I had it done and the car drives great! I am very happy with this service team. I use to go to another dealer closer to me and was not as happy. Definitely worth the trip!

Thomas Creamer

Jan 22, 2016

I'm very comfortable with the dealership, its offerings and staff.

Ellen Nielsen

Jan 20, 2016

We purchased a 2011 Ford Escape in June. We experienced excellent and friendly service throughout the purchase process and the two following service appointments. We also purchased a 1998 Ford Windstar in 2000. We have always had excellent service during the last 15 years. This is why we bought our Escape there. We highly recommend Park Ford to everyone. You will not be disappointed.

Lynne Biddle

Jan 18, 2016

your Mechanic Tom wilson is wonderful and very nice to deal with

Cecilia Olivieri

Jan 17, 2016

I have being with Park Ford for many years (more then 10 cars leased or bought in my like under the Ford umbrella) : need to say more ?

Joseph Yacovino

Jan 15, 2016

Service rep - Rob - is very professional. I would recommend Park Ford to friends and family.

Michele Polzer

Jan 11, 2016

Love Park Ford! We buy all our cars there and the service is wonderful.

Christopher Burgard

Dec 31, 2015

Rob and the service team did a great job recommend them to anybody.... they make the sale possible with their excellent reputation for service.

John Markiewicz

Dec 30, 2015

Park Ford's staff always perform in a professional manner. Job is done correctly the first time.

James Petretti

Dec 29, 2015

i spoke to the owner of park ford and told him he runs an excellant dealership they still treat you like family even after you've purchased the vehicle. the service dept is very good. most other dealerships don t care about you once you've purchased the vehicle all they care about is the sale. park ford even took a vehicle that i did not purchase from them still gave me very good servce

Daniel Semenza

Dec 28, 2015

Outstanding!! Like all of the other experiences I have had at Mahopac ford!!!

Kathryn Pellegrino

Dec 27, 2015

I feel the service was just very good. I was not happy when I got to my appointment at 12n and was waiting for the car and was told the guys are at lunch now. That is rather a stupid practice to schedule appointment time at 12 when staff is at lunch. I am a nurse and you definately would not want me to say I could not see you for your appointment cause all the nurses are at lunch. Stupid practice..

Rhona Baxter

Dec 26, 2015

Awesome customer service.Robbie was courteous and very professional

Ss5256

Dec 25, 2015

They had my car for 2 months when they we're doing warranty work, I brought it back for an additional month as mistakes were made. My exhaust was not lined up with my car and it was slamming into the underside of the car. Filters were written on paper as changed, however the old filter would still be in the car. I had similar issues with my previous car as well. The car came with damage supposed to be fixed by the dealer, but they wanted the cheapest way to get around it and never fixed it. I brought my vcar back to return it two months later as the transmission was going on the truck shortly after my $11,700 purchase. Most recently someone took my car to get gas and hit the curb and took a piece out of my rim. My car door retains water and the battery in my car began to die after the second year of owning the car. The only employee who was kind and thoughtful was rob. I would not recommend this dealer, they enter one person as driving your car when in actuality you don't really know who moved it. I had too many issues with the a brand new car to count. The day we began paperwork for my car it had 17 miles. I come back to purchase car two days later and it has 70 miles on it. $31,000 for a very poorly handled car. I will never get back the money I spent here and am very disappointed. Have been a loyal customer for 20 years to get treated poorly.

George G

Dec 18, 2015

The sales and service staff are excellent! We have purchased several cars and we keep coming back for their excellent and competitively priced service center!

Geraldine Munnick

Dec 18, 2015

As I've said in the past, your service is excellent and your staff ROCKS.Merry Christmas and Happy Holidays to all!Geri~

Janice Donadio

Dec 18, 2015

It was first maintenance appt, a little early as we are taking a trip in our new Ford Escape. They got us in with no hassle and the car was ready when promised. Friendly people on phone and in the service department.

Millicent Masi

Dec 15, 2015

Staff helpful and efficient! Work performed as promised and on time.

Denise Hanlon

Dec 10, 2015

The service manager Rob was terrific. His Customer Service skills were outstanding not just with me but what I observed with other customers. The dealership is clean and welcoming.

Anita Cashman

Dec 3, 2015

The staff is attentive, helpful and courteousAlways ready to assist and provide options and explanations

Kathi Rosafort

Dec 2, 2015

Always very courteous and helpful. We have been servicing our Ford 500 at Park Ford since we purchased it there 10 years ago. No complaints!

Thomas Mirto

Nov 30, 2015

Starting with Lenny and right down to the service guys everyone was great!

John Markiewicz

Nov 26, 2015

Service department provides excellent service to my vehicles and excellent customer service.

John Urgola

Nov 26, 2015

I have been part of the Park Ford family since 2003. The warm, professional, competent and caring atmosphere is evident and displayed by all employees from salesman Angelo Gumbay, to service managers Rob and John every time I visit. Owner Richie D'Andrea has done a wonderful job in cultivating an environment with honesty and the utmost integrity.

Paul Plant

Nov 23, 2015

Rob is by far and away the BEST service representative that you have. He listens. He has a professionalism about him. The service department then gets the car fixed and it stays that way. You gotta love a repair that stays repaired. Love my Park Ford.

Christine Cunane

Nov 22, 2015

I brought my Edge for an inspection. As usual, the staff was polite, friendly, respectful, and helpful. Thanks Park Ford!

Ruthann Scheffer

Nov 15, 2015

I was provided with a loaner which was most helpful to me. Service personnel professional and pleasant. Repair was done quickly.

Richard Vetrano

Nov 14, 2015

Leased 2016 Ford Escape....staff was professional and accommodating

George Ballow

Nov 12, 2015

Again consistent excellent service from Park Ford service department. Service performed as requested at reasonable price. Tech pointed out ball joint wear that needs to be addressed in the future. The only negative is that it took two weeks to get an appointment online. I think that if I had an emergency, the service department would have taken my vehicle sooner.Pleasant service writers.Good coffee.George

Elinore Kelly

Nov 11, 2015

Vinnie Sorrano and Laurie was most helpful. I am pleased with the Ford Escape I selected. All features I need are available and pricing was good. Thanks to all involved

Loretta Meyer

Nov 10, 2015

very happy with all parts of the transactionSales person was excellent

John R Rusinko Sr.

Nov 9, 2015

Helped us get out of a very expensive Car Loan. We still had 5 more years to go. The car would have been 8 years old when the Loan was finished. Thank You Bob D.

Willis Stephens Jr

Nov 6, 2015

The repair went smoothly. The loner vehicle was a joy to drive. The heat on the driver's side of the cabin is working well and that is making Mrs. S. very happy! Thanks to all at Park Ford for working with me to make this happen with as little inconvenience as possible.

Edward Gajdosik Jr

Nov 5, 2015

My salesperson, Bob, was very thorough and pleasant to work with.

Eugene Comilloni

Nov 5, 2015

My 2012 ford explorer had "the works" package preformed in anticipation for an out of state trip.The service dept. preformed this task in a timely manner.

Tonianne Jablonski

Nov 3, 2015

Everyone was courteous and prompt. Oil change was done. I love my Ford Taurus. I would definitely recommend Park ford to my friends.tonij44

Walter Fowler Jr

Nov 2, 2015

My sales rep, Angelo Gubbay was excellent worked overtime finding trucks that met my desires and provided me with full disclosure pricing and concise explanation of package differences. A very painless and quick buying event. He was able to get the truck from another dealer in South NJ and to me out the door in 5 days!

M Kristensen

Oct 31, 2015

I am very pleased with the service my explorer received.It needed a paint repair on the hood and a recall on the dooorhandles. Also a tune up. They were all done at the same time and a car was loaned to me while it was being repaired.Thank you so much. It looks and feels brand new.

John Torre

Oct 27, 2015

I have a 2015 Ford Explorer. This was the first service. The service department was excellent. The car was ready when it was supposed to be. They called me when it was ready. Dropping off was easy. Someone was outside, ready to meet me. No waiting!

Phillip Pinkney

Oct 25, 2015

All the services provided was truly exceptional. The cleanliness of the facility was great and I'm a professional detailer and I was very comfortable.

chay6830

Oct 25, 2015

In February 2015, I was looking to purchase my first car (well, at least on my complete own). I met with Lori and she was amazing. Initially, she was able to find the car I wanted, all the way out in Massachusetts, but apparently a dealer there had sold the car after Lori had asked them to save it for her to trade out with one of the cars from Park Ford. Because of the hassle, they found me another car with a few extra bells and whistles (the $145 roof rack cross bars, which I didn't really want/need initially) - but they threw in some extra incentives to basically make them free! I ended up purchasing the new 2014 Ford Escape with the then promotional 0% APR for 72 months, and with my trade in, to make monthly payments of $353. They were absolutely wonderful with that sale. (Only issue I had was when the sales manager [I think that's who he is] continually tried convincing me to lease the car -- but I drive WAY too much to lease the car). Lori even wrote me a personal note after a month or two of owning the car to see how I was and to wish me well with Nursing school, and to say hi to my 5 year old daughter!The service department is great - I had the "Medium Stone" leather seats, and when I wore a pair of dark jeans, I noticed that the color of my jeans was rubbing off onto the seat (and the jeans I've been wearing/washing for months, so it wasn't the excess dye of new fabrics). I brought my car in to the dealership, and the service department cleaned the seats off & used a cleaning/protection product, so that it wouldn't happen again. Just to be sure, I put a car seat cover over my driver's seat.Fast forward to this month, when I recently went back after having an accident in that car (and the insurance deemed it a total loss), I wanted to give them the first shot at getting my business. Sadly, they weren't able to match some of the prices I found at some dealerships and when using KBB. I'm still trying to work with them to see if they can match one other dealership, but if need be I'm going to go where the better price is. Again, I noticed that one sales associate was trying to push me into leasing a car, which I still don't want to do. But otherwise the whole atmosphere of Park Ford is amazing, everyone is friendly, from the service to the sales. I will definitely always give them the first shot at my business!

Jennifer Maher

Oct 24, 2015

Always the best experience Rob and his crew are top notch.

aboga

Oct 24, 2015

I had a great experience working with Nick D'Andrea. I would highly recommend anyone interested in a new car, to go to Park Ford, and ask for Nick. He really is a true professional and is attentive to what I was looking for in a car.

Mark Krasniqi

Oct 21, 2015

came in without an appointment, took me in anyway was done in less than an hour.

Loreen Virga

Oct 18, 2015

Service was excellent and knowledgable. Worked with us within our budget and also helped with a referral to save us money on our insurance.

Ronald Karow

Oct 18, 2015

I went to purchase a new Mustang in July of 2015. At that time the car I wanted was not available any more. Bob D'Andrea immediately ordered a 2016 Mustang with all the options I wanted. He kept in contact with me through the the ordering and manufacturing process,keeping me updated.When the car was delivered he made sure that I got the car as soon as possible. I really appreciate the attention I received, not only from Bob, but the whole Park Ford team

Carmine Crisci

Oct 16, 2015

I had an oil change and a check up of my Ford F150 and they did a great jobthanks

Lisa Falcone

Oct 16, 2015

Couldn't have been happier with my experience at Park Ford. Nick D. was a great salesman and made the experience effortless. I have already recommended him to two people that I know are looking for new cars. Love my new Car!!!

Richard Riccardi

Oct 13, 2015

Great Service. Friendly staff. Financing was explained clearly and completed quickly. Loved the zero interest!

Christine Mayer

Oct 12, 2015

My experience with Mahopac Ford has always been great. I have dealt with you for years. The sales department is always on top of things. Bob D'Andrea is a great salesman. He always gets me what I want with prices I can definitely deal with. I always tell friends and family to go see him and they all come back thanking me.Their services are always available when I need anything.

Geraldine Munnick

Oct 10, 2015

Dear Park Ford - I Purchased a 'Ford Fusion' from you 3 years ago. I call her Farrah (Fusion) I love my car. I enjoy coming in for service because all staff members are helpful and kind. I appreciate that they take time out to educate me on the problems with my car and remind me of future visits. Your service deserves 5 stars ***** and your staff is incredible.Thank you,Geri~

James Brown

Oct 10, 2015

It was a wonderful car buying experience! Angelo wasted no time pinning it down, when I told him that I was interested in the 2010 Ford Fusion I saw on your website. The transaction was completed in record time! Colleen did excellent wrapping it up, and she was so clear and meticulous, friendly and courteous. Certainly an outstanding staff at Park Ford!!

Thomas Creamer

Oct 10, 2015

I love my SHO and really appreciate Rob Breidster's Attention To Detail! Between the friendly greeting I can count on from Rob, as well as Rich and Bob, I never mind coming by to ensure my car continues to perform in an exceptional manner.With Park Ford's continued great service I plan to enjoy the benefits of this relationship for many years to come.Thanks again,Tom

Karen Pillot

Oct 3, 2015

Fusion 2014---In addition to the oil and car inspection the recall was completedExcellent jobThank you

Richard Coyne

Oct 2, 2015

you guys and gals are the greatest.i had my 2014 fusion serviced recently. the service was impeccable, Eddie welcomed me to the dealership and the service advisor ROB was great. the service on my car was done in a timely manner, explained to me in detail and Rob and the cashier both thanked me for using Park Ford.

David Frayne

Sep 28, 2015

The excellent service I always receive at Park Ford.Thanks!

Richard Hope

Sep 28, 2015

As usual the transaction was seamless with everyone at the dealership professional, courteous , and thorough! This was our 4th new Ford at Park Ford ! I recommend Park Ford to anyone interested in purchasing a vehicle new or used.

Anthony Loscri

Sep 27, 2015

It was pleasant as usual. Staff is very friendly. Could have had water bottles.

Mickdoil Carey

Sep 27, 2015

Great service, great people!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Lorraine Franco

Sep 26, 2015

I leased my second Ford Escape from Park Ford in Mahopac, NY. I hardly had to do anything, as they had all the information from my previous purchase. I didn't even have to contact my insurance company... they took care of everything. When I went to pick up the car, my salesman, Bob D'Andrea went over every feature of the car, which was nice. The financial manager went over all the details of the purchase and financing, so I left feeling confident.I never had a problem with my last Escape, in fact, I only had it in for routine maintenance, and I'm anticipating the same experience with my new Escape.

Gerard Herschlein

Sep 25, 2015

I love the car, and the people, could not be happier, Asked if I could the numbers for lock buttons on door, said they were reserching, if you can't get them its fine. The car and your Company are great'G Jim Herschlein

Thomas Tyler

Sep 15, 2015

First, we love our new used car! The buying experience and the follow-up with a few repairs that needed to be made were excellent. Everyone there was extremely helpful and supportive throughout! Thanks Park Ford!

Joanne Cerbino

Sep 11, 2015

What a refreshing change to not just purchase a car, leave the dealership and never paid mind to again. The service department was extremely friendly (even at 7:45 in the morning) and was very helpful picking me up to get my car.

Caroline Kennedy

Sep 10, 2015

I traded in a 2008 Edge and leased 2 vehicles. 1 edge & 1 escape. my experience with park ford was exceptional!

Valued Customer Munnworks Llc

Sep 10, 2015

Bob Dandrea was first class ! the best !he got us everything that we asked for.

George Marion

Sep 7, 2015

Team at Park, especially Bob D'Andrea,made the process of finding and purchasing a car stress free.

George Greczylo

Sep 2, 2015

Purchased a used Escape.Service was Excellent!Staff is great!

Kenneth Lott

Sep 1, 2015

We bought our Fiesta from Park Ford's Internet Sales Specialist, Vinny Capone. He was extremely helpful every step of the way through the process. He searched the tri-state area for a hatchback (There were none at this point in the 2015 model year; must be popular) and when he couldn't find one, walked us through the process of ordering a 2016. Being impatient, we went in the next day and bought the floor model. No problem. He walked us through every step right from filling out the FoMoCo fincancing forms, up to giving us a very useful course in what all the buttons on the dashboard did. We are tickled pink with the Fiesta and with Park Ford. Thanks, Vinny.

Salvatore Polifemo

Sep 1, 2015

The vehicle was 2014 Ford Fusion in mint condition. The service was great as usual. The entire experience went smoothly without a hitch.

Doc Jim

Aug 31, 2015

Quick, friendly service manager & reasonably priced.

Jon Mccormack

Aug 30, 2015

Fast and reliable service every time ,the entire staff is very friendly and extremely curious

Millicent Masi

Aug 28, 2015

Staff was very helpful and prompt in performing the service.

JoeyGirl

Aug 25, 2015

This was my first time at Park Ford in Mahopac. The whole process was BEYOND my expectations. There is NO comparison to other dealerships I have visited (and I have been to many with my family). Bob Berkman and Vinny Serrano helped me choose the perfect vehicle for me, a 2016 Ford Escape which I love. They were both VERY friendly, pleasant, and patient. :) They made my parents and I feel comfortable and there was no pressure at all. This made the experience great and actually fun because we had nice conversations over the course of getting my Escape. If you are looking for great, friendly service from a place who APPRECIATES your business..Park Ford is the place to go!!! THANK YOU BOB B AND VINNY FOR EVERYTHING!!! :)!

Ashley Vanbatavia

Aug 24, 2015

Leased Ford Escape the whole process went very smoothly.

Thomas Eisele

Aug 24, 2015

WE BOGHT A FORD EDGE FROM ANGFLO. HE WAS VERY NICE, KNOWLEDGEABLE AND LOW PRESSURE. THANK YOU ANGELO

Kathleen Feeney

Aug 21, 2015

This was my 4th purchase from Park Ford - What I like about the dealership is that there is no aggressive push for stuff you don't need (like under coating) - the price that is quoted does not change when you step through the door.They don't have a slick 'Finance manager' - everyone is professional,knowledgeable and courteous.As for my salesperson - she rocks - she always goes the extra mile for me -2 of the cars I purchased needed specific options - she took the time to find the cars with the options I needed and not all the extra expensive crap I didn't want - other dealers tried to push what they had in stock - they didn't want to be bothered looking for what I wanted.

Michael Humphrey

Aug 17, 2015

Bob D was great and the experience was all one could expect.

Dr. Harry Prywes

Aug 16, 2015

This is my second vehicle purchased at Park Ford. I have a fusion hybrid and just got a new C-Max hybrid and not only have these vehicles far exceeded my expectations but the sales and service department have been outstanding. I would highly recommend this dealership to any family or friend without reservation.Thank you to all the staff and keep up the great work!Dr. Harry C. PrywesSomers, New York

Brian

Aug 14, 2015

As always, Park Ford has delivered the kind of excellent service I have come to expect.

Valued Customer Wpca Sewer Authority

Aug 12, 2015

Went very well. Good pricing, salesman was very helpful.

Tara Rodriguez

Aug 11, 2015

I love that they know who I am. My family has bought three cars there they have always treated us exceptional there always willing to fix anything get us in when we need we will always go back and recommend them

Christopher Burgard

Aug 9, 2015

Chris in service did a great job of helping me get in and out in a timely manor. Great job to all the guys in service who helped me out.

Patric Reilly

Aug 7, 2015

i have generally had a very good experience at Park Ford with my 2013 Ford Fusion hybrid

Karen Zedda

Aug 5, 2015

Ford Escape. Service was excellent. Staff was wonderful.

Brendan Murtagh Jr

Jul 31, 2015

Everyone at Park Ford is so friendly. Nick was so helpful and I am so happy with my new car.Would highly recommend to everyone I know. Great Experience!

David B

Jul 29, 2015

I didn't have an appointment, but since I had a brake issue, Rob was able to squeeze my vehicle into the day's service. I really appreciate that, since it was somewhat of an emergency service need. Thank you to Rob & the team for great service.

Andrew Shapley

Jul 28, 2015

This is my second time leasing a F-150 with Nick (and I had done a purchase of an explorer). I have been extremely pleased with my experience with Nick and Park Ford. I have leased/bought 12 (9 of them have been Fords) vehicles in my lifetime and I have had some bad experiences with other dealers/salesman, but never with Nick - he definitely puts in a lot of time and effort to get the best deal and find the perfect vehicle for me. He is very upfront with numbers and there are never any surprises when it comes time to sign the papers. I am very particular about options I want - he understands this and works diligently to locate what I am looking for and usually under a tight deadline. I highly recommend him to all my friends, family and acquaintances. Nick is a top quality salesman and person and look forward to working with him in the future.

James Stone

Jul 27, 2015

I leased a Ford Explorer and so far i am very happy with it.Bob was a very knowledgeable and made the process simple.I would recommend Park to others

Richard Durant

Jul 26, 2015

We keep coming back, so everything must be excellent! We have been doing so for years!

Robert Rohr

Jul 26, 2015

The sale experience was excellent. Nick made you feel comfortable during the process. The service is good. They could listen more, but they are above average in the area.

CHRISTA CASTELLI

Jul 24, 2015

FAST EFFICIENT EXCELLENT SERVICE THAT HAPPENS EVERY TIME !!!!!

Robert

Jul 24, 2015

Vinny Capone of Park Ford did a great job on helping me do a buyout on my leased Ford Fusion. They helped me get an even better price than was listed in my contract and shopped around for me for the best rate. They have always done a good job by me and their pricing is very competitive.

Kathleen Farrell

Jul 23, 2015

We are leasing a Ford Explorer and our Sales person Lori Arico was outstanding. She assessed our needs and talked through the various options and was a real professional. No pressure and helped us work through all the details. Will be back. Kathy & Nick Christoforatos

Heidi Moseby

Jul 22, 2015

Staff was very helpful and thorough, service is great, location is excellent and convenient

Millicent Masi

Jul 22, 2015

All maintainance done professionally and timely while I waited.

Dylan Franco

Jul 21, 2015

I blew out a tire on a pothole and called Park Ford. Rob breidster took me right in and promptly attended to my needs. He immediately located me a new tire and arranged transportation for me because the tire was a rare one and took a day to get. As soon as the tire arrived he had it installed on my Mustang and promptly called me to notify me the car was ready! The Excellent service I got from Rob Breidster has made me a Park customer for life! Keep up the great work! When I grow up I want to be just like him! Signed, The Pickle

Suzanne Spangenberg

Jul 15, 2015

I had an inspection and they checked what some other service station repaired. Wrong nuts and bolts, they will fix it.

Elba Rivera

Jul 13, 2015

Bob is a very professional man knows his job very well, answers questions without any hesitation. First time I'm buying a car from another dealer, and I'm happy with all the staff members that help me to have my car with the lowest payment as possible, the insurance was so perfect I did not have to loose time in going to my insurance or to the Motor Vehicle. That a lone was an A+. So far I'm very happy with my car.

Mark Nelson

Jul 7, 2015

friendly service, no nonsense, considerate. work was done as promised. all staff are professional and smile.

Anthony Lemos

Jul 2, 2015

I was looking for used Ford F-150 and they found me exactly what I was looking for. Great customer service. I couldn't be happier with staff. It was a pleasure dealing with them

Michael Tozzi

Jul 1, 2015

Had appointment for truck next week but due to issues I called and asked if I could be squeezed in I was told yes, and they will do their best to get to it. They were able to it and fix truck greatly apprecated.

Kevin Geberth

Jun 26, 2015

We leased a Ford Escape. Service staff was was on time with promise of completed work and went out of their way to assure the best handling of our reported problem. Also Chris inititiated a rebate which will deliver a $10 savings to us.

Brian

Jun 24, 2015

The members of the service department are always polite and professional. The service is second to none.

Doreen Bermuda

Jun 23, 2015

This was my first time using The Park Ford service center. I met Chris Hall and I explained the trouble I was having. He assured me that he and his team would look into it and call me before doing any major work. What I thought was going to be expensive really wasnt. They were able to diagnose that a different dealer over charged my AC unit, causing my AC to stop working and my radiator fans to run on high constantly. A simple adjustment to the right setting was all it took. I appreciate their honesty and good work! They have earned a new customer.

Elizabeth Solow

Jun 23, 2015

Friendly, fast service, knowledge, comforts of waiting area, clean

Robert Schiera

Jun 22, 2015

Work was performed as scheduled and the staff worked with me to address applicable coupons and special offers to mitigate the cost. The vehicle was ready as promised.

Christine Morelli

Jun 21, 2015

Helpful, helpful and courteous with professionalism and priority is CUSTOMER SERVICE.......IN A timelyfashion. Keep up the great job and great staff you have there!

Frank Fortuna Jr

Jun 21, 2015

took some time to get going,(past appt. time ) but service was very acceptable. Attended to all areas of scheduled service needs, and advised what would by coming up that should be addressed on next visit.

Suzanne Desimone

Jun 18, 2015

HELPFUL STAFF GREAT TECH STEPHEN KARIG. FIXED IT RIGHT THANKS

Jennifer M

Jun 15, 2015

It was nice to have my first service free and I waited for my car and they were done in no time. Car is running great. Thank you

Robert Taggart

Jun 14, 2015

2014 explorer service at park ford is always excellent staff is always helpful

Victoria Omalley

Jun 14, 2015

Very friendly and nice accommodations while waiting for my car.

Karl Milde Jr

Jun 11, 2015

Always courteous. Always professional.XXXXXXXXXXXXXXXXXXXXXXXXXX

George Kingsley Jr

Jun 10, 2015

My only criticism of the service was the wait time. I waited 2 1/2 hours for NYS inspection, oil change and "The Works" package. Next time I won't wait or I'll ask for a loaner. Otherwise, service reps were excellent, and the cost was reasonable.

Robert Petriccione

Jun 9, 2015

Service was good.could of been done a little earlier.I did drop it off the night before.

Jeffrey Eagens

Jun 6, 2015

the staff was courteous and my service visit went smoothly

Roger Miller

Jun 6, 2015

2012 Escape... service was friendly, Rob took care of everything. Saw Bob D' Andrea who sold us the car. love this SUV...cooperative and professional staff. A pleasure to deal with.

Rosemary Urban

Jun 6, 2015

I have been a customer of Park Ford for at least 8 years and they have NEVER failed me. The sales department, of which I deal with Bob D'Andrea, is more than excellent. Bob D'Andrea is very personable and very knowledgeable in his facts and anything else I happen to have questions about. I value his opinions! I have no fear that I am ever lead in the wrong direction. I can trust his knowledge and expertise 100%! I never feel I am being presured into anything.I must acknowledge the business like way Park Ford performs their duties, yet the friendly atmosphere and family connection they go about doing it, gives you a feeling you are dealing with your own family. I leased a 2015 Taurus and am very happy with the vehicle. In fact, I LOVE this car!

Geraldine Munnick

Jun 5, 2015

How often does one say something good about their car dealership. Not often enough. I recently gave Park Ford and their exceptional staff a shout out on Facebook for taking good care of me and (Farrah) my Fusion that is. I always feel at home when I'm there and love the way my car gets lots of TLC. Thank you Park FordGeri Munnick~

Valued Customer Romano Agency Inc

Jun 5, 2015

Nick Dandrea is a very professional sales person . He treated me like king . Best car buying experience I ever had.

Patricia Mcnamee

Jun 3, 2015

It was my first time using Park Ford Service, and found that the staffs Chris and Sean were professional, knowledgeable and resolved my situation after the second time....well worth it my Ford Focus is now running GREAT. Thank You

Mario Cartularo

Jun 2, 2015

One afternoon I was driving on route 6 in Mahopac and it ended upbeing my lucky day because I visited Park Ford and I ended up purchasing a beautiful Ford Escape . I am in love with my car and must thank the sales lady whose competence and professional handling of my visit made it all possible for me. If you visit Park Ford it is refreshing to see how the good old Americam car is alive and well again

Mark Nelson

Jun 2, 2015

service was to the point. a problem was identified and corrected. car runs great. vehicle eval was honest. looking forward to future car purchases at prk ford.

Christopher Konys

Jun 1, 2015

Everyone there is friendly and the work was done in a timely manor.excellent customer service.

John Viol

Jun 1, 2015

Purchased a 2014 Ford Escape Titanium. Can't say enough great things about Park Ford. Just fantastic service from start to finish. I highly recommend them to all of my friends.

Phyllis Vonderheide

May 29, 2015

KEPT ME INFORMED OF PROGRESS, GREAT SERVICE. THANK YOU

Sylvia Pinet

May 29, 2015

I work from 6:45pm - 7am. Your prompt, through service is a big help to me. I come in explain my needs and within a very short period of time, my car is ready and I'm on my way home. I have recommended Park Ford to people who have purchased cars from you.

Liz

May 21, 2015

Service is always great. Sales department is okay.

Robert Santana

May 20, 2015

excellent service, courteous and respectful personnel. Great location to have your vehicle serviced.

Richard Cassidy

May 18, 2015

Came in for my first visit which was very good - was in and out in less than an hour

Kevin Scully

May 15, 2015

great staff and service and Cris was very good at telling me about promotions

Kathryn Pellegrino

May 13, 2015

Staff is very friendly. Service is done quickly without hardly any wait time.

Brian

May 5, 2015

The staff went above and beyond to assist me. I never worry about my cars when I bring them to Park Ford.

Carol Yazzetti

May 5, 2015

Impeccable service. Paperwork ready and explained thoroughly. Never any surprises dealing with anyone at Park Ford

John Thornton

May 5, 2015

We were satisfied with the service! The service manager, Rob Breidster, was very helpful and friendly.

Nancy Paskin

May 5, 2015

I was in and out in a timely fashion. It was my car's first servicing and all went very well.

David Frayne

Apr 28, 2015

AOK Nice facility friendly people good lounge/waiting area.,

Lawrence Lenahan

Apr 28, 2015

Everything was handled in a timely and professional manner. Very pleased.

Sean Reilly

Apr 25, 2015

Rob is a great service writer but Chris needs some more customer relations training. I called in and he went to the status on my car and I was left on hold for over 7 minutes. I finally hung up. I don't know if he forgot about me or got distracted. but after a minute or so if he can't find out just get back on the phone and let the customer know and call them back shortly with the status. The actual service was performed correctly.

Dave D.

Apr 24, 2015

I purchased a Mustang GT. Very pleased with the vehicle, outstanding value actually. The purchase and trade process was easy, informative and fair. Bob Deandrea kept in touch with me several times while the order was underway to update me on progress. Park was not the closest dealer but highly rated. I know why. Thanks very much.

Thomas Mirto

Apr 23, 2015

What can you say about a staff like you guys have from Lenny through the service department everything was great .

Joseph Geis Jr

Apr 15, 2015

The team was very professioial and clearly is the definitioin of customer service

Stephen Curley Iii

Apr 15, 2015

Always help me out when I have an issue... Have to wait long at times...

Deborah Winter

Apr 8, 2015

I was very happy to get a very decent offer on the trade-in of my Ford Fusionand I love my new Ford EdgeI recently passed 6,000 miles and was very satisfied to have the first service completed while I waited and it was free !!

Robert Tocco

Apr 8, 2015

Extremely professional, courteous and Knowledgeable

James Piekarski Jr

Apr 7, 2015

Excellent sales staff. Bob Berkman was a pleasure to work with. Bought a 2013 Edge and a 2014 Mustang. Very happy with both vehicles. Thank you for a great sales experience. James Piekatski

Julio Velez

Apr 6, 2015

Our experience is always the best. The team really excels to please and work within your budget. I speak very highly of everyone at Park Ford to all my friends and family. Most people know and had a great experience at Park Ford.

Rosemarie Santoro

Apr 6, 2015

i was very pleased with the service dept and all the people in service.thanks to lenny and rob

Gennaro Vitale Iii

Apr 4, 2015

Love a Park Ford Great dealership pleasure doing business with them

Peter Rende

Apr 2, 2015

staff was very helpful and took care of all issues and concerns

Roselle Simonetti

Apr 1, 2015

Wonderful experience, have continued to recommend others to you.

Elizabeth Kunz

Mar 30, 2015

I had my 2006 focus serviced. As always, from start to finish, it was delightful experience. I love my Focus.

Joseph Pikula

Mar 27, 2015

GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Guekjian family

Mar 27, 2015

Thank you Angelo for helping us to get our cars from Park Ford .

Valued Customer Romano Agency Inc

Mar 26, 2015

EVERYTHING WAS GREAT . THE STAFF AND SALES PEOPLE ARE A PLUS PLUS

Austin Decker 2

Mar 24, 2015

Park Ford was again responsive and professional in servicing my car quickly and efficiently. John, Rob and Chris are excellent in what they do for the customer. Please note my new E-mail address.

Neal Biener

Mar 24, 2015

2015 Mustang Convertible Premium with 2.3 engine. Bob D made the experience simple and enjoyable. No slick salesman talk. Just straight talk and viable options.

Richard Dry

Mar 24, 2015

I am new to the USA so my credit history is virtually non existent. Mahopac ford worked really hard to get me the car i wanted within the monthly repayments I could afford. They were excellent and Vinny Capone was so patient. I wish i sorted my insurance out with them as well!! Also when going through the payment and extras the lady doing the processing was not pushy in trying to sell me extra cover, etc. The whole experience was just so refreshing. Definitely going to get my wife's car from there.

Susan L

Mar 19, 2015

Always fast and reliable service. I had hubcaps replaced. Quick and easy service.Rob is the best! Always polite, friendly and a pleasure to deal with!

Annette Dipasquale

Mar 18, 2015

My experience was great I brought my car to a inspection they told me a time and it was ready when I got there very professional and nice

Martin Mcgannon

Mar 18, 2015

Nick, is a great sales rep. and I will continue doing business with Park Ford

Jerry Wizel

Mar 17, 2015

Responsive, clean, delivered all service as planned and scheduled. Good follow-up.

Pj Demilio-kanigher

Mar 17, 2015

We purchased a preowned certified 2012 fusion. It's amazing,

Thomas Anderle

Mar 14, 2015

I BOUGHT MY ESCAPE 1YEAR AGO SATISFIED WITH EVERYTHING , SERVICE IS GOOD

Dennis Egan

Mar 10, 2015

Work done correctly and timely. Oil change and replacement of side mirror. 2014 Explorer

George Greczylo

Mar 10, 2015

Always find the service at Park to be excellent! Prices are very competitive. I even bring my non Ford vehicles to them for regular service. Highly recommend them for Sales and Service. Have tried other shops in the area, they are the best !

Joseph Burns

Mar 4, 2015

I bought my Fusion from them and bring it back to the service department for state required inspections and milestone service inspections.

Maureen Geary

Mar 4, 2015

Everything was great. My car was in for the 5,000 mile oil change. My car was taken in exactly five minutes after I pulled into the lot. The staff was efficient and I relaxed in your beautiful waiting room and greeted by Bob A. asking about my new Explorer. Overall, great experience.

Suzan Gerard

Mar 4, 2015

I leased a Ford Focus from Bob. He was a very nice salesman.

Thomas Romano

Mar 4, 2015

Rich D'Andrea and the service dept. Len, Rob and Chris took good care of me. provided a loaner car and completed all work requested. Great price on tires thanks to the rebate.

David Walsh

Feb 27, 2015

Your staff is always very helpful. The coffee and wi-fi in the waiting area are nice.

Donald Massi

Feb 27, 2015

EscapeExcellent servicePleasure working with the staff.

Layth Simaan

Feb 27, 2015

The expericence was fine. Bob and all the other individuals I dealt with at the dealership were great. Provided detailed information, made the car buying experience enjoyable and in the end I ended up with a car I love. Glad I made my decision to come back to Ford.

Valued Customer Tyrone K Decoteau Dba Tyrone K

Feb 26, 2015

BOB D'ANDREA WAS VERY HONEST, PATIENT AND VERY HELPFUL, IT'S A QUALITY THAT IS VERY HARD TO FIND IN THEAUTO SALES INDUSTRY. I WILL DEFINITELY DO BUSINESS WITH YOUR COMPANY IN THE NEAR FUTURE AND I WILL DEFINITELY RECOMMEND FRIENDS AND FAMILY TO YOU...THANK YOU FOR YOUR SERVICE

Declan Harley

Feb 25, 2015

Nick is a friend. He made the experience 19 times better.

Jack Denichilo

Feb 25, 2015

I bought this car thru your dealership bob was my salesman he directed us to the lincoln dealership in white planes . Park ford did all the paperwork and was very helpful .This is our 3rd car we leased thru park ford . I will be bringing this back in June to lease a smaller car everyone there are very helpful and we will alsways recommend park ford. We leave in New Jersey but love it there.

Mary Irish

Feb 25, 2015

My husband and I purchased a 2015 Fusion for our daughter. Bob D'Andrea was wonderful and professional throughout the experience.

Blaine Cooper Jr

Feb 24, 2015

2015 escape lease its fantastic more than what I was expecting, great deal and great experience can't say enough. Ill be a customer for life.

Vilma Abanto Berkman

Feb 24, 2015

Service at Park Ford is always a great experience. Very friendly and accommodating staff.

Lisa Alioto

Feb 21, 2015

Excellent friendly service ! Very accomodating and always great service.

Joseph Fairchild

Feb 20, 2015

Always easy and seamless no surprises! no long waits.

Kaicee Gallo

Feb 20, 2015

I purchased a 2014 Ford Edge! It is a beautiful car. The service was excellent. The staff was sweet and all smiles. Bob really took his time in explaining all the paperwork and features of the car being that it was my first car purchase! He was excellent and very helpful! Thank you Park Ford! :)

Sandra Rosenblatt

Feb 20, 2015

quick in and out inspection and oil change. Very good service

Zizzaz

Feb 20, 2015

I called Park to schedule and inspection and routine service such as oil and filter change, tire rotation, brake and battery check etc. they were able to accommodate my needs Ina few days. Using their "The Works" coupon, I saved a considerable amount of money, plus by submitting a rebate form online to Ford, I will receive a $10 rebate as well. Park Ford makes all their customers feel valuable. They are very competent and pay much attention to detail so that the work is done professionally. I was able to drop my vehicle off the night before, so that it was ready for servicing early the next morning. This saved me from losing time at my job n NYC, where I begin my morning commute at 5 am. Thanks Park, for a job well done.

Angelo Gonzalez Jr

Feb 19, 2015

I've always been able to schedule service appointments at times convenient for me. Wait times are reasonable or local ride to work provided if repair time will be more than an hour. Friendly, helpful staff.

Brunilda Santiago

Feb 19, 2015

I'm leasing a Ford Escape and I love my vehicle. The staff was friendly and attentive to my needs. This is the third vehicle I have leased from this dealership and am totally satisfied with the service also the staff.

Linda West

Feb 19, 2015

2012 Expedition, Certified Pre-Owned. Everything went very smoothly. Everyone was helpful and friendly. Great experience buying a vehicle.. Highly recommended.

Annie Mcginn

Feb 18, 2015

I was very satisfied with the service I received , Not one hitch or twitch by me during this device on my vehicle .Thank you ,Annie McGinn .

JK

Feb 18, 2015

Purchased Ford Mustang convertible. Bob Berkman was a pleasure to deal with. Car was custom ordered and Bob kept me in the loop during the whole process.

John Astrologo

Feb 18, 2015

All around great staff and dealership. Bought two trucks there and plan on many more. Switching all my vehicles to ford.

Suzan Gerard

Feb 18, 2015

Great friendly service. I was in and out within one hour. Thanks for the coffee and reading material.

Valued Customer Krisa Contracting Co Llc

Feb 18, 2015

Your service department personnel work well together. I needed two batteries for two separate vehicles. I had both vehicles serviced in record time. Timing in life is everything.

John Markiewicz

Feb 17, 2015

Everything was professional as usual. Vehicle was completed as promised.

Robert R. Santana

Feb 17, 2015

Very clean location with a wonderful waiting area. I look forward to personally taking my vehicle for servicing there. Staff is friendly and knowledgeable in terms of what I need and when I need it by !The work is always done in a timely manner and your usually out of there fast.Keep up the good work.

Stu Pratt

Feb 17, 2015

My experience was what I expected....I was treated like the only customer in the dealership. I found the car I wanted in the Park Ford inventory, called the sales person (Nick) and said lets work up a lease cost and from there it was a week and I had the car. The 2015 Explorer XLT with some extras was perfect for me and with two other leases with Ford (but a different dealership) I will most likely renew with Park when the leases come up. A pleasure to do business with a local dealership and a friendly one at that. Nick took me through the car at delivery and educated me on all the options and operational aspects of the vehicle. Very please with the experience and certainly with the Car...... we are a FORD family and plan to continue the tradition!

Christopher Burgard

Feb 15, 2015

Good job servicing my 2012 ford escape while i waited for it and i had time to look at the new 2015 ford f150 pickups....Good job to Rob and the team in service for getting me out on time....Christopher Burgard

Ellen Wallace

Feb 12, 2015

Ford Escape, 2013, leased. Engines lights kept flashing; I lost power in the car. Service was calm, professional, and quick! I cannot explain the problem, but Chris could, and I had my vehicle back soon. Important: I had confidence once I retrieved my vehicle. I just knew that if I was getting my car, it was fine. This was a huge change from my panic before I brought the car in.

Anthony Venditti

Feb 11, 2015

The staff is always helpful and informative. The service is always impeccable.

Lorraine Levins

Feb 11, 2015

Re: 2010 EscapeKudos to Chris and the service desk personnel. They are very patient, helpful and courteous. Work done on vehicle has been done in a prompt and professional manner. Thank you.

Anthony Desimone

Feb 10, 2015

ALL THE GUYS IN SERVICE ARE GREAT......YOU GUYS ARE THE BEST.....THANK YOU

Marilyn Di Prima

Feb 10, 2015

Service people very nice and helpful waited for my car in the lounge where coffee and tv were available. Car was ready in half an hour.

James Schiller

Feb 9, 2015

The service was quick, timely & reasonable; the staff even locating s discount package in their website & a subsequent rebate online!

Richard Riccardi Jr

Feb 9, 2015

The staff at Ford is always courteous, professional and reliable. I never hesitate to bring my car in for service nor consider any other repair facility.

Juan Ortiz

Feb 7, 2015

We have purchased 2 vehicles here. We plan on buying again from Park Ford. Sales and Service department have great staff.

Paul Goldstein

Feb 6, 2015

repair was done efficiently and quickly. As always Kudos to the excellent service dept.

Jamie Dean

Feb 5, 2015

leaking front window still leaks on driver sideI called Chris and I will call back to bring car back to fix again

Keith Fortunato

Feb 5, 2015

Overall great experience! The people at Park Ford were great to do business with. They were accommodating, friendly and informative. I would recommend them to anyone looking to get a new vehicle.

Ailana Brown

Feb 4, 2015

I always can call park ford if I have any questions. The staff is always nice and very sweet Chris and Rod are great and amazing along with the rest of the staff. I always feel welcome there and they are extremely extremely nice and they are well informed about their job.

Craig Santangelo

Feb 3, 2015

Outstanding staff. Friendly. Fast. And efficient...salesman was fantastic i will buy every car from there from now on

William Rank

Feb 3, 2015

The Service managers at Park Ford treat you like family! I know that I can always trust them!!

Brian Downey

Jan 29, 2015

From the moment I entered the Service Dept. until the time I left with my vehicle after service, I was totally impressed with the staff and facility. My service writer could not have been more helpful and courteous. The vehicle was serviced promptly and professionally. The waiting area was immaculate with amenities like coffee, TV, and Wi-Fi.

Denise Sommavilla

Jan 29, 2015

Our sales person and finance person were extremely professional, courteous and most knowledgeable! It was a pleasure working with them.

Richard Gerace

Jan 29, 2015

The service was quick and the price was a good value to do all that needed to be done.

Robert Santana

Jan 27, 2015

The service was exceptional as always.The staff is very friendly and they know thier customers well and are always very helpful.The waiting period goes by fast and patrons are seated in a very comfortable area with TV and WIFI available while they are treated to coffee.The location is very clean and the staff outstanding.I always look forward to the visit.

Valued Customer Romano Agency Inc

Jan 26, 2015

I purchased a vehicle from my salesman nick dandrea . He was very professional and guided me through out the whole process. truly a great experience . I have and will continue to refer my friend's and family to nick dandrea and park ford.

Carmine Crisci

Jan 25, 2015

I consider Park Ford an excellent auto dealership to go to and buy a car or truck. I leased a 2014 Ford F150 truck from the dealership, Vincent S. and Angelo G. are very knowing, helpful and friendly peopleI have met at a dealership in a long time. Other dealerships I have gone to were very pushy. Angelo showed me the 2014 Ford F150 that I was looking for with the extended cab and the color I wanted. They got the paper work done quickly and made it easy for me to get the truck I wanted. I would like to thank the people at Park Ford for their help and thoughtfulness for my needs in obtaining the truck I wanted.

Kevin Scully

Jan 25, 2015

escape 2013 the work was great and on time thankskevin Scully

Lindon Ljuljduraj

Jan 22, 2015

Scheduling was easy.si was the pickup.the only thing I noticed that the heater inside my vehicle was set to the highest point .as if someone was seating inside and warming themselves

Samuel Pedroso

Jan 20, 2015

Great service and great personal staff, with be servicing my car there in the coming future..

Rhona Baxter

Jan 19, 2015

Robbie and Chris were excellent. These two young men are a true reflection of Park Ford.

Douglas Dickan , Owner

Jan 16, 2015

Rob is service was excellent as always and had my work truck back on the road sooner than expected , I would highly recommend Park Ford to anyone .

Nancy Bierhoff

Jan 16, 2015

Always friendly with good advice with no pressure.

Richard Morgan

Jan 16, 2015

Service was great and I will see you again in about 3,500 miles.

Veronica S

Jan 15, 2015

my vehicle was towed in and was repaired and ready by the next day thanks to Robert Breidster and the mechanics and others who worked on it a special thanks to a special thanks to Chris who gave me the tow truck phone #

John Cappiello

Jan 14, 2015

your service and response time was great thank you

Kevin Muller

Jan 14, 2015

I purchased a Ford Focus on December 26/27. Service was excellent and staff was very helpful, answered all my questions and did not pressure me. Only complaint is the contract signing procedure - I was taken aback when I found out that I would be signing an electronic signature box and was encouraged to sign based on a verbal summary of the contract by the agent. If I'm not going to receive a copy of the agreement beforehand I would at least like a physical signature where I can cleanly read the pages that the signature attaches to.

Marilyn Lively

Jan 14, 2015

I have ALWAYS been very happy with the service that I receive at Park Ford.It's ALL GOOD !!!!

Valued Customer Enviro Waste Oil Recovery Llc

Jan 14, 2015

We purchase all of our Ford trucks from Park Ford of Mahopac. We can always count on them to give us great value for any vehicles we trade in as well of getting fair prices on the new vehicles we buy. They are easy to work with and we highly recommend them to anyone looking for a vehicle. Their service is top notch and everytime I go there they know me by name.

Anthony Capone

Jan 13, 2015

I have always been satisfied with the service on my 2011 Taurus Limited , This particular time , I had a very bad water leak coming into the trunk filling the tire well approx. 2 inches from the top ! The source of the leak came from somewhere in the deck lid , the vehicle was never involved in a accident or any glass replaced , The cost was $200 to fix , I have a 100,000 mile extended service plan and I just feel that this was a body issue and should have been covered , after going on line and researching the problem I found that there are other vehicles as new as 2014 with the exact same issue , although it doesn't seem to be a wide spread problem , it is one with other vehicles The spare tire cover was destroyed as well by the water damage and is approx. $175 to replace ... I think at the least this should have been covered if anything else , maybe met half way with the cost , Service department is Great and always helpful , It rained Sunday night and Monday and thus far there are no leaks , Just very disappointed it wasn't covered under a body issue or met halfway with the cost .. Sincerely ... Anthony J Capone

Phillip Pinkney

Jan 13, 2015

I love the dealership, its like a family and would recommend them to everyone

Robert Vizioli

Jan 13, 2015

Very professional, fast service, in and out very friendly. Would deff recommend to friends and family.

William Mills

Jan 13, 2015

Always great service . Staff always helpful. Very comfortable waiting area that offer customers coffee,water ,TV which makes the wait more pleasant.

Carol Haims

Jan 9, 2015

Car is always worked on the day of scheduled service.

Richard Hope

Jan 9, 2015

Fast and efficient! Friendly employees, clean comfortable waiting area, and done at time promised.

Willis Stephens Jr

Jan 9, 2015

I leased a Ford Edge and have been very happy over the past six months.

Kristen Jones

Jan 8, 2015

Rob. B is always professional and a pleasure to deal with. I was greeted by name and helped immediately upon entering the service area. The work was completed and Rob explained everything that was done.

Daniel Silverstein

Jan 7, 2015

I always receive excellent service. I have recommended Park Ford to several friends who have purchased cars from Park.Because of my relationship with Park Ford I will continue to purchase my cars there.This is my 3rd car from Park Ford which is a Ford Fusion. The service was excellent and staff was excellent as well.

Alan Murphy

Jan 5, 2015

This place is awesome!!! Great service great people

Robert Petriccione

Jan 3, 2015

Rob and Chris was most helpful. I did not have an appointment for service but I was having a continuous leak in one of my tires. They found the problem fixed it and I was good.My only problem was that the tire for a Focus was not in stock. It should of been. They had to get someone to drive me home and I had to wait until they got the tire.Had the tire been in stock it would of been a hour experience instead of six hour experience. Both Rob and Chris was very accommodating and as always a pleasure to work with.

Eileen Schmidt

Jan 2, 2015

Rob in service is always smiling and very helpful.

Anthony

Jan 1, 2015

Bob D'Andrea was responsive, forthright and caring throughout the entire experience. Colleen, the finance manager, was informative and accurate in my dealings with her. Lastly, the process was seamless.

Eric Canova

Jan 1, 2015

The service was great, from my call for service to the time I picked the car up

Julia Lally

Jan 1, 2015

Patient, caring people. Always a pleasure to deal with professional courteous people!

Marjorie Mcmahon

Jan 1, 2015

Personnel always courteous and efficient. Comfortable waiting area.

Valued Customer Jep Landscaping Llc

Dec 31, 2014

A great job everytime. I am on my second truck and I am pleased to say the least.

Connie Testa

Dec 29, 2014

I've always had a good experience with the staff from the day I purchased the car. The service department staff is always very personable and accommodating.

Valued Customer Color Wheel Painting Inc

Dec 27, 2014

very good experience buying a new truck and I'm very happy with everything they did to help me thanks.

James Byrne

Dec 26, 2014

My appointment was last minute because of an expired inspection. The service team was great, they fit me in, inspected the car, topped off the fluids me I was on my way. I was very happy with their service

Karen Pillot

Dec 25, 2014

Ford took the vehicle back to check the computersIn traffic the car behaves differently then in trafficEverything was done properlyThank you

Peter Rende

Dec 25, 2014

got my app and my car was ready on time thanks and any questions i have are taken care of

Thomas Camporese

Dec 25, 2014

I bought a 2015 escape titanium. Angelo and Colleen were great! Angelo is very knowledgeable about the car, he was terrific!

John Markiewicz

Dec 23, 2014

Service was great. Staff was helpful and handled the work professionally

Anita Cashman

Dec 19, 2014

The service is very good, personnel very attentive and explain the procedures and options.

Dolores Sueiro

Dec 19, 2014

I am very happy , excellent service . Would recommend to family and friends. Love both my cars and would buy another if I need it.

Frank Madden

Dec 19, 2014

Took my car in to have light fixed and a few other itemsthe items were all fixed but the light was notwhen I called - they said to come right down and they would fix itI did and they fixed it within an hour and I was on my way very satisfied

Harry Kerrigan

Dec 19, 2014

Excellent service - quick and efficient. makes "getting the car serviced" a pleasure rather than a chore. everyone at the dealership was friendly and professional.

Jason Vinci

Dec 19, 2014

everything was fine. customer service is always exceptional

Joseph Martin

Dec 19, 2014

Had to leave the car to have the brakes worked on and while they didn't have room on the schedule they did fix the car..took two days and had to leave it over the Thanksgiving holiday but it all worked out..they did not offer a rental or loaner even though the repair was covered under warranty...

Louis Mancuso

Dec 19, 2014

Rob, in the service department was very courteous and my car was taken in for service immediately. I was made very comfortable in the waiting area while my Escape was being serviced. i am very satisfied with the service I received at Park Ford.

Sandra Rosenblatt

Dec 19, 2014

After telling my story on this format I got a call from Rob who gave me a credit on the repair on my car. Thank you Rob.

Stephen Dzubak

Dec 19, 2014

The service dept was helpful and got me in & out rather quickly.

Valued Customer Lutheran Disater Response Of N

Dec 19, 2014

My vehicle is a 2014 Escape that is leased from Park Ford. Every time I have brought this Vehicle in for servicing, the service was performed quickly, professionally and courteously. Kudos to Mr. Rich Croce and Chris the Service manager,

Leslie Hazelton

Dec 18, 2014

In November of 2012 I purchased a 2013 Fusion Titanium as an emergency purchase because my 1993 Ford finally died. Your personnel were very courteous and helpful.I just recently had problems where my fuel gauge was causing false readings and a check engine light. This happened the day before I was to leave on a driving vacation. Your personnel checked it out, assured me the vehicle was safe to drive and scheduled an appointment after my planned return. All-in-all, this service experience was very positive.When I decide to replace my 2013 Fusion you will be first on my shopping list.

Eileen

Dec 17, 2014

We have been purchasing cars from Bob for over 15 years. He is the best!

Nicholas Lupinacci

Dec 17, 2014

Like dealing with Family, the absolute best dealership that I have ever dealt with. You have the very best people, the best product, the very very very best service dept, every one is always so happy to please the customer.

Paul Galizia

Dec 17, 2014

Mr. Bob Berkman was very professional and made the experience a smooth transaction.This is my first Ford purchase and so far it has been a great vehicle.

Steven Lawrence

Dec 17, 2014

We had a wonderful experience at your dealership. My wife and I were treated with respect and made to feel like priority customers.

Harry Nourijanian

Dec 16, 2014

Service could not be better. Thanks so much!!!!!! You have kept my 2006 Explorer running like a top for 189,000 miles !!!!

Laura Stagg

Dec 16, 2014

everything was good except there was a lot of dusty finger prints left on the passenger side door and on the seat. Other than that all was good.

Mark Dzubak

Dec 16, 2014

Service was for inspection. No problem. Service was great staff was a pleasure.

Anthony Striano

Dec 15, 2014

Always a good experience when dealing with this dealership! Good fast service and helpful staff and service!

Robert Welsh

Dec 13, 2014

NY inspection & oil change/tier rotation. In and Out polite service. Will come back anytime service is required.

customer

Dec 12, 2014

they took my car in for an emergency and fixed it within 24 hours

Howard Davidson

Dec 12, 2014

I needed state inspection. It was done at a time convenient to me.

Dennis Egan

Dec 11, 2014

Very professional, timely and courteous. Park service is always very good.

Gary Schmier

Dec 11, 2014

all my requests were taken care of promply, & a part that was needed was ordered to be put in when it arrives.... again the service dept. was superb!!!!!!!!!

Gregory Amato

Dec 11, 2014

No problems, best service one could expect. Rob Briedster was polite, respectful and provided excellent service.

Neil Perlman

Dec 5, 2014

nice people...great service. always willing to go the extra mile to satisfy

Rita Marsella

Dec 4, 2014

It fortunately turned out to be not a major problem, but wish I had moreinfo on what was wrong.

Thomas Sullivan

Dec 4, 2014

Sales service made the process easy on me as a buyer...Thanks guys!

Steve B.

Dec 3, 2014

The staff was pleasant, the waiting area was clean and comfortable and the service was faster than expected.

Theresa Rohr

Dec 3, 2014

Fusion 2014. Service was exceptional and Nick was the best salesperson I have ever dealt with. Thank you Nick!!

Christopher Dillon

Dec 2, 2014

My first service visit since I purchased my Edge. The people were courteous and efficient and my car was ready when promised. This was something that never happened at the Ford dealership I previously used.

Mary Schleissmann

Dec 2, 2014

Service Representative Rob has excellent customer service skills...always a pleasure dealing with him!

Frank Madden

Dec 1, 2014

The service at Ford was great from beginning to endThe staff was very helpful - all were polite and graciousThey serviced on time and in a timely mannerWe are well satisfied

Samuel Paskin

Dec 1, 2014

We have always brought our Ford and Mercury cars to you for service and will continue to do so.

Herman Kleinbaum

Nov 25, 2014

My sales consultant was Vinny Copone he was the best. A pleasure to deal with knew the car well and because of him would buy another car from park ford.Buying my mustang from Vinny was like buying a car from a real friend.Felt very comfortable at park ford and look forward to being my mustang in for service. Would highly recommend park ford to anyone looking for a ford. Thank you Herman Kleinbaum M.D.

Mike

Nov 25, 2014

We have worked with the staff at Park several times over the years. Everyone is terrific. It is like dealing with family. We could not be better taken care of. We look forward to working with Park for years to come.

Christopher Konys

Nov 24, 2014

I came in with out an appointment for an inspection .You were able to fit me in right away - I was told you would be an hour - it took only 1/2 an hour.Thank you for your fine service

David Siegel

Nov 21, 2014

The only problem with the last service is they ordered a new part to fix the USB connection in the car. I didn't get a follow up call to schedule the service, letting me know the part was in

Joseph Sans

Nov 20, 2014

I love the dealership! The serrvice staff is awesome. I just wish it was easy to get a service Appointment, It takes up to two weeks to get an appointment to even get an oil chnage. Wish they could improve this

Robert Rohr

Nov 20, 2014

I had a very positive experience with Park Ford. I am far more pleased with them than the Lincoln Delaer I have been doing business with for almost 20 years.

Sheilagh Deady

Nov 20, 2014

It is always a wonderful experience visiting Park Ford, all employees are warm and inviting. Nick D'Andrea has been especially helpful though the processes of obtaining my vehicle and maintaining it. Repairs and maintenance are done in a timely and convenient fashion for both parties.

Valued Customer Ideal Business Machines Inc

Nov 20, 2014

It is always a great experience. You have the best service department I've v er been to.

Robert Rohr

Nov 19, 2014

It was prety quick service. You may want to consider doing a quick vacum if the car needs it. Make the customer feel special.

Terry Rohr

Nov 19, 2014

I have a Ford Fusion 2014. Service was terrific and the staff could not have been any better.

Valued Customer Resources Development And Mana

Nov 19, 2014

Service has always been correct and timely delivered in a courteous and friendly manner. Service staff has always gone out of its way whenever even small things pop up to get me into their schedule.It is also comforting to know that I am involved in a nationwide data base so that should something go wrong wherever I am I just need to get to the closest Ford dealer. This has helped me on several occasions over the past 13 years.Thanks for always being there. Ed Kozelka

James Mitrione

Nov 18, 2014

Ford Fusion SE 2014, the staff was beyond helpful and took the time to explain every process....It was one of the most comfortable experiences in dealing with leasing a vehicle that I have ever witnessed.....

John Markiewicz

Nov 14, 2014

The Sport Trac was in for service and as usual a very professional job done all those in the service department.

Frank Mascali

Nov 13, 2014

THE SERVICE PROCESS WAS OUTSTANDING. I HAVE BEEN A CUSTOMER OF THIS DEALERSHIP FOR OVER 20 YEARS AND THEY NEVER DISAPPOINT ME.

Alan Murphy

Nov 11, 2014

Park ford is the best!!! Best dealership I've ever been to.

Frank Fortuna Jr

Nov 9, 2014

the service dept. makes us feel like they are taking care of their own car, explaining and answering all our questions concerning our ford edge. normal scheduled service is always quick and complete and when we told them of a specific problem they knew just what to do to fix it. always a pleasure to come in and feel confident that all areas of services are adressed

Christine Mayer

Nov 7, 2014

Your staff at Ford is great. Everyone is very helpful with whatever you are there for. Everyone is excellent in explaining things to you without pushing you for a decision. Your service department gets you in and out as quickly as possible and the people doing the work advise you of all they have done to keep your car in excellent condition.

Darwin Green

Nov 6, 2014

very professional. coperative. keeps schedule promises.

George Greczylo

Nov 6, 2014

Have purchased our last four vehicles from Park Ford. From the sales staff to the service department they are the best! Fair priced and customer friendly!I highly recommend them for new or used car purchases and service that can't be beat!

Kieran Ohagan

Nov 6, 2014

I brought my Escape in to replace a defective seat belt roller in the rear. Got there first thing Saturday, and was out in less than an hour. Can't ask for better than that!

Michele Polzer

Nov 6, 2014

excellent service and always very helpful. Easy to get an appointment and helps that you have loaner cars.

Anthony Masi

Nov 5, 2014

Although you had my car for a total of 3 weeks to accomplish the repair, the final 2 weeks were very bearable, mainly because of your Service Writer, Rob Breidstar. He kept me informed with the progress throughout the process, and was very pleasant throughout the repair process. The fact that he arranged and provided a 'Park Ford Loaner' for the final 2 week repair period took a lot of pressure off my family responsibilities. Thank you very much. And oh yes, the repair work seems to have been done perfectly.

Deborah Winter

Nov 5, 2014

well I purchased a new Ford Edgeand had to bring it in for a defective window gasketso- it wasn't ideal ! the window made a loud whistling noise when open, because therubber piece was deformed !!

Frankie Vega

Nov 5, 2014

Family is important to me and Park Ford of Mahopac makes me feel like a family menber. I've purchased 3 vehicles from Park Ford and each time I've been treated like family. A smile a funny story and a great deal, what more can you ask for? Well I'll tell you, Bob Berkman! Bob is very good at explaining the process and getting you what you want and need. The process is always smooth and very easy. Thank you to the entire team, from the receptionist to the manager and service. I'm always greeted with a smile and a "how can I help you sir" You should all be very proud of yourselves. Great job! See you all soon.

Bruce

Nov 4, 2014

This is the third vehicle I have purchased at Park Ford, and it certainly was easy. The staff is professional and knowledgeable. I would highly recommend Park Ford to anyone.

Christine Cunane

Nov 3, 2014

I have had nothing but wonderful experiences at Park Ford. The service department is reliable and friendly and the sales people are tops! I may be looking for a new vehicle soon and I will definitely be looking at Park.

Michael Nash

Nov 3, 2014

Service was excellent. Everyone really made me feel at like they were glad to help me.

Robert Shand

Nov 3, 2014

I leased a 2015 Explorer and the service was excellent. Bob D'Andrea helped me trade in my 2003 Explorer and select the right new one. I came to Park Ford because of previous experiences and I certainly was not disappointed. I plan on coming back in three years when my lease is up.

Susan Leone

Nov 3, 2014

My 09 Ford Flex had some issues with the engine and transmission, both Rob and Chris at the front desk were great. Any questions my husband and I had they answered. The sales staff, Angelo and Colleen offered the Premium Care Package for my vehicle and it wound up being a great investment. My husband and I have leased and purchased multiple vehicles from Park Ford since 1999 and will continue to do so, as a matter of fact we are in the middle of leasing a 2014 Ford Escape SE from Angelo. Thank You, Susan and Anthony Leone

B Colabattista

Oct 28, 2014

Oil change and inspection on my 2013 Ford Edge. Great customer service. Clean waiting area with a nice coffee machine and TV.

Lisa Baer

Oct 28, 2014

2011 Certified Pre-Owned Edge. After looking at the F-150 and Explorer, Lenny Canora figured out how best my wants and needs could be met by steering me to a loaded Edge. Colleen was extremely helpful with the finances and took her time to explain the warranty, maintenance and service agreements. Nick spent a lot of time going through all the options on the car and making sure I was comfortable with them before I left the lot. All three of them made my experience at Mahopac Ford awesome. I would definitely recommend going there for either a new or used car. Can't wait to purchase another car.

Mary Capoccia

Oct 23, 2014

The experience with Park Ford is always consistent. They do an excellent job and the staff and service department is an absolute pleasure to work with!!

Kieran Ohagan

Oct 22, 2014

I had to bring my new vehicle in to replace the passenger side rear seat belt mechanism. Got there and was out in less than an hour. You guys get better and better every time I need to go! Thanks!

Valued Customer Keiling Construction Inc.

Oct 22, 2014

The service from the sales to the service Dept. was outstanding.

Kristen Griesch

Oct 21, 2014

Bob D'andrea was a wonderful salesman. I will go back to him and ford next time I need a car. I love my edge. Thank you!

Lawrence Lenahan

Oct 21, 2014

The service staff were curtious,told what they checked and found.

Robert Petriccione

Oct 17, 2014

Rob, the Service Manager he took care of everything and was done in the day. Awesome

TH

Oct 17, 2014

Outstanding communication and follow up by Rob in Service. The truck broke down on the road and had to be towed to the dealership. One call to Rob and he arranged the tow and kept me continuously informed on the status of the fix. In my opinion it's the service that makes the next sale. Very happy with the way the Service dep't works at Park.

Harry Kerrigan

Oct 15, 2014

My Escape was serviced quickly and completely. The staff was really great, helpful and actually made the experience enjoyable.

Vito Porpora

Oct 15, 2014

Service scheduled at requested date.Service performed on time.Vehicle returned in clean condition.

Matthew Iannandrea

Oct 14, 2014

I leased a 2014 Ford Fusion Titanium and couldn't be happier with the service and the vehicle with the first oil change on the house

P Falcone-cortino

Oct 14, 2014

Ford escapeSales team is very knowledgable and helpful. Everyone was thoroughand helpful during the buying experience

Philip Grealy

Oct 14, 2014

2015 Explorer Sport. Staff was very knowledgeable,courteous and efficient.

Richard Haverly

Oct 14, 2014

It was easy, service was quick. I could have waited but decided to go home instead. In a short time you called and said it was done. Great!

Mark Welte

Oct 13, 2014

My radio did not get fixed!Response and service personnel were helpful and responsive

A. Mcnamee

Oct 9, 2014

Service staff was wonderful. My car was returned to me in a timely fashion. Bill was much lower than anticipated.

Frank Mascali

Oct 9, 2014

THE SERVICE IS ALWAYS EXCELLENT. NO MATTER WHAT DEPARTMENT I AM DEALING WITH IT IS ALWAYS A PLEASURE DEALING WITH PARK FORD

Frank Polito

Oct 9, 2014

Service was right on the money, car ready when promised

Richard Cassidy

Oct 9, 2014

Purchased a Ford escape 2015 model - Angelo was a sales rep and he did a great job assisting me in this purchase

Annette Cuatt

Oct 8, 2014

I had a good experience with Park Ford, all my questions were answered and was treated with great respect. Thank you Vinny Capone for all your help.

Michael Blumen

Oct 8, 2014

We brought our C-Max in for service for a number of reasons. Everything was handled professionally and in a timely manner.

Rosemarie Santoro

Oct 8, 2014

robert breidster was excellentrobert breidster was excellentrobert breidster was excellent

Suzanne Desimone

Oct 8, 2014

FRIENDLY PEOPLE, GREAT TECH, VERY ACCOMIDATING. VERY KNOWLEDGABLE

Donna LoPinto

Oct 7, 2014

It is always a pleasure to deal with the folks at Park. I'm on my fifth vehicle from them, and each experience is very pleasant.

Anthony Venditti

Oct 5, 2014

I brought my Escape in for regular maintenance and inspection. I was pleased with the service and the wait time.

David Frayne

Oct 4, 2014

AOK as usual.Clean facility, good coffee but there need to be some auto news type magazines for the male customers.

Victor Esposito

Oct 3, 2014

My 2012 Ford Focus has never been serviced anywhere else. The mechanics and staff at Park Ford are A+. Never had any problems with the service and was always treated with respect. As for my 2012 Ford Focus, I am happy with the vehicle but I wish the transmission was smoother and is still rough in lower gears.

Anthony Loscri

Sep 30, 2014

One of the best service centers I've been to. Most decent bunch of chaps. My explorer is happy.

Nancy Bucci

Sep 30, 2014

You guys see the best. We love the whole team park ford

Vivian Denise

Sep 30, 2014

The staff was professional and informative. There was no high pressure and they had exactly what I wanted at the price I wanted. It was a true pleasure!

Walter Vaillancourt Jr

Sep 30, 2014

My car had a blow out and it has white wall tires. Apparently white walls are becoming an extinct species, however Chris was able to locate the proper tire and install it on the car and make everything all better. Kudos to Chris!

Michael Tozzi

Sep 27, 2014

issue was resolved,loaner car was supplied until truck was fixed

Jane Henderson

Sep 26, 2014

Service department always helpful, from scheduling convenient appointments to completing work timely.

Veronica Crowell

Sep 26, 2014

The service dept went out of their way to make the experience flawless and convenient.

John Gembecki

Sep 25, 2014

I love my new car, great salesmanship, good price.

Karen Pillot

Sep 25, 2014

We have been clients for many years which attests to your expertiseThank you

Lindon Ljuljduraj

Sep 25, 2014

Prompt service.flexibility in scheduling appointments.saturday service

Austin Decker 2

Sep 23, 2014

The staff was efficient and completed the inspection in good time. Rob and John are especially helpful in the service department.

Paul Plant

Sep 23, 2014

Your service Department is the best! You have quality people, especially Rob. Rob is always extremely helpful. He listens to the customer's issues and ensures that the repair is done once and correctly! There is only one Service Department that will work on my Lincoln MKZ and that is Park Ford. Sincerely, Paul Plant

Valued Customer Scenic Landscaping Inc.

Sep 22, 2014

I purchased a f150 and a Edge limited from Bob Dandrea this month and couldn't be happier. Bob goes the extra mile to make his customers happy. The service department with the help of Rob B is fantastic also.

Rose Dangelo

Sep 20, 2014

My car was serviced quickly and efficiently. Couldn't be happier with Park Ford!

Richard Amodeo

Sep 19, 2014

They were very helpful and took very good care of my ford. I think the dealership is run very good. everybody is very nice!

Kathryn Teirstein

Sep 17, 2014

Vinny was the best!! Very helpful and very patient.

Kieran Ohagan

Sep 17, 2014

This is the third vehicle I have purchased at Park Ford. All three purchases were smooth, and were stress free. I was never under any pressure from Vinny, my most recent salesperson. Vinny was a good guy and a pleasure to deal with. I purchased a 2014 Ford Escape, trading in my 2007 Escape. I love my new Escape, and if it performs half as good as my old one, I will be extremely happy. So far so good! Bob and Rich D'Andrea, you guys run a great dealership! Thank you so much, and a big thanks to Vinny Capone!

Vincent Marricco

Sep 17, 2014

Bob and the Staff was very helpful getting me into my 2013 Ford Focus. I will refer the dealership to my Family and Friends thank you Bob and Staff for all your help Vincent & Angela Marricco.

Anne Somary

Sep 12, 2014

I have had nothing but good luck with all the Fords I have leased from you throughout the years (currently Ford Fusion), but the real reason I travel so far to lease from Park Ford is the incredible loveliness of Bob D'Andrea, whom I have known for many, many years. His patience with my ineptitude concerning "buttons" is endless, his knowledge quite extraordinary, and his manner always friendly and caring. He seems to have a quick solution for whatever is the problem. The Service Dept. has been excellent, and I couldn't be happier. The real "star", however, is Bob D'Andrea!!

Charles Langlitz

Sep 12, 2014

It was great. Rob is a great customer service rep.

Jeffrey Roberts

Sep 11, 2014

Rob and Paul, in the service dept. are grrrreeaattt !

Thomas Cerchiara

Sep 11, 2014

No waiting for someone to help you. As soon as you pull in someone is attending to you. Good service and a good explanation of what was done. All very good.

Nicole Minecola

Sep 10, 2014

I purchased my Fusion from Vinny Capone. He was extremely generous with his time and very helpful. He answered all questions and took his time to show me all the features my car has to offer. I would definitely buy from Park Ford again.

Robert Petriccione

Sep 10, 2014

Both Rob & Chris are extremely professional and a pleasure to work with.

John Markiewicz

Sep 9, 2014

Always bring our Fords to Park. All services are generally handle without issues.

John Hanson Jr

Sep 8, 2014

ExplorerBob D'Andrea was excellent and navigated my cynical nature like a pro.

Anthony Capone

Sep 5, 2014

Great service , very professional , all services fully explained .... My next car is coming from Park Ford :)

Jacqueline Simpkins

Sep 5, 2014

We purchased a ford escape. It's a nice car however it has a small gas tank. It does better long distance driving than locally. I have had a edge and explorer and may return to one of them.

Millicent Masi

Sep 5, 2014

We purchased a 2014 Taurus SEL. Bob D'Andrea, our sales representative, could not have been more helpful. He is very knowledgeable about your entire product line and was very patient with us in dealing with all our questions. He made us feel that he will be there for us throughout our ownership of this car, not just at the time of purchase. Many thanks!!!

Valued Customer Romano Agency Inc

Sep 4, 2014

the staff was great and professional, I purchased a ford explorer. my salesman was very nice.I am very happy with parkford

Diana

Sep 3, 2014

As always a great trip to the service deparetment. I have always found your service staff friendly and helpful.

Jeffrey Roberts

Sep 3, 2014

Always a positive and pleasant experience to work with Rob and Chris !

Mark Stern

Sep 3, 2014

Every thing was pleasant.

Richard Coyne

Sep 2, 2014

The fusion is GREAT!!!!! And you guys are second to none

Walter Signorelli

Sep 2, 2014

As usual, excellent.

Sharon Thompson

Sep 1, 2014

Service team great particularly Rob-only problem is scheduling work-2+ weeks to get an appointment?

Mark Stern

Aug 29, 2014

I bought a Explore. Everything was good except the news on the tv was depressing maybe it was just a bad news day.

Douglas Dickan

Aug 28, 2014

I had a commercial truck in for service and repairs , which is costly to me if its not on the road . They understood my needs and handled all repairs in a quick and timely matter . very much appreciated .

Mark Nelson

Aug 28, 2014

it was excellent. All questions were answered and work was done as promised.

D

Aug 27, 2014

I purchased my 2005 Mustang at another dealership but have always brought it into Park Ford for servicing. The service staff is always pleasant and helpful. I have had the pleasure of working with the Sales staff as well when purchased my 2012 Escape. Having worked at a Automobile Dealership, myself, for over 20 years, I know how stressful it can be, but the staff at Park Ford seem to have it all together.

Richard Saccomanno

Aug 27, 2014

Ford Edge The service and the staff were very good

Richard Coyne

Aug 26, 2014

I have 2014 fusion titanium, the service experience at park ford is second to none. Rob the service advisor is great, he makes you feel welcome from the instant you enter the facility. Both my salesman, bob Dandrea, and the gen manager rich Dandrea came over and said hello, asked how everything was going. Not just about my car but asked about my family. That is a rare quality these days. When anyone asks me about my car and where I purchased it, I always tell them that park ford is the only dealer to deal with.

William Mills

Aug 26, 2014

After the service to our Ford Edge was done the work was explained fully to me by Rob. He is always very helpful and we really like dealing with him.

Jane Henderson

Aug 24, 2014

Ford Escape 2011. Appointment times always adhered to- unlike medical appointments. Staff helpful, kind, always. Car great-can't wait to buy another.

Joseph Sans

Aug 23, 2014

I always the best service experiance when going to Park ford of mahopac. I will continue to do business with them

Thomas Atkins

Aug 23, 2014

The service at Park Ford of Mahopac was absolutely excellent! All of the the staff was welcoming, courteous, and very helpful. I will without hesitation highly recommend Park Ford of Mahopac.

Enrique Davis

Aug 21, 2014

> 2013 Ford Taurus ,services was very good & the staff very helpful & respectful .thank again .sincerely Enrique Davis

Karl Konnerth Jr

Aug 21, 2014

2012 Fusion. Great service as usual

Fredric DePalma

Aug 20, 2014

I have a 2012 Mustang convertible. Serve and staff have been exemplary. Appointments have been timely and efficient. Service personnel have always been polite and make an effort to see that your needs are met.

Valued Customer Ideal Business Machines Inc

Aug 20, 2014

The entire staff is excellent.

Marc Stern

Aug 19, 2014

It was my first time there, they made me feel comfortable

Gabby

Jul 16, 2014

Nick D'Andrea was my salesperson and he was great at helping me find the right car to fit needs!

Magdalena K.

Jul 16, 2014

Great customer service. Did a great job on repairs, overall a great dealership

LindseyQ.

Jun 17, 2014

From the minute I walked in the door till a few days after when I drove off with my new car I was completely satisfied!

Disappointed

Dec 28, 2013

I wanted to purchase a new car. Sent information to dealer. God email promising follow up call. After 1 week no call.

kyio

Jun 22, 2013

I always love going to see the guys up at Park Ford, for new cars, service, or vehicles for our business. I wouldn't think of going anywhere else!

LadyKate

Aug 29, 2012

Let's see... I'm still on the hunt for a car, along with my sister so we stopped here to test the Escape and Mustang. We came on two seperate occasions, a Monday and Thursday. On Monday, we assumed they were closed at 7pm because barely any lights were on and no people were to be found; even though the repair center around back had men pulling up and leaving now and then. We looked around the lot and decided to come back another time. Next Thursday we came back and this time a little earlier, around 6pm. Sure enough this time people were there working. We walked the lot again and no one came out to greet us though we did see others walking about in professional attire. Ok, so we walk inside and stood at the front desk looking at booklets for various models. A salesman goes around back of the counter to get some papers, looks at my sister and I, doesn't say ANYTHING, looks again, and walks back to his cube.... Are we invisible right now?! Another woman was on her phone at her cube and after about 10-15 minutes I announced to my sister that we would take our money elsewhere. What a shame Ford that you assume male customers 30 years+ are the only valuable people to approach. Had you done your job, you could have been $50,000+ richer. RIDICULOUS.

Martycostello

Jun 25, 2012

I have been dealing with Park Ford for many years because of their honest reliable service and because they make me feel like they are more concerned about the customer than the dollar. They are a great bunch and I highly reccomend them. I Just picked up another new car last month and They took alot of time and effort to make the numbers work for me and make it a great experience as always.

Rachel70837

Jun 25, 2012

Excellent experience. They helped me locate the exact car I was looking for, were extremely accommodating in assisting me while getting the car I wanted from another dealership. Had excellent communication with me throughout the process. There were no surprises, no hoodwinks etc. As a single woman I find car dealerships a bit intimidating; however the service I received there was excellent and made me feel valued and respected. I only wish it was closer to where I lived because the service I receive at dealerships closer to me pales in comparison.

Scott Colontonio

Jun 25, 2012

I have been taking all of my cars to Park Ford now for several years (even non Fords). The service department employees are courteous, helpful and kind. I always feel like they are doing the right thing, and not trying to over charge me for work that doesn't need to be done. The service team always walks you through everything in detail and patiently answers all of my questions. I would highly recommend this dealer for service, no matter what type of car you drive.

Shelby19

Jun 25, 2012

I have purchased five vehicles from park and they have directly made me into an exclusive ford owner. I am in finance and can afford to drive basically any production car, I only say this because I am least driven by price. I have to obviously give the ford motor company huge recognition for in my opinion they have risen to the top of the industry across the board thru incredible product innovation, broad vehicle line up, outstanding reliability and service and most importantly bringing pride back to the u.s auto industry. It makes me extremely proud to say o only drive ford, not just because it is American but because it is the best. Back to park ford, I have purchased my last five vehicles there and three I have today. Currently I have a 2011 Lincoln navigator loaded black on black, a 2012 ford Shelby gt500 svt package loaded, glass roof, recaro seats, black on black with technology package and my daily driver a 2013 ford Taurus sho with track package black on black fully loaded. I have hade a 2007 navigator and 2004 explorer. The sales team is exceptional as a whole but my salesperson is bob deandrea who I now consider a personal friend. He always keeps me updated on product development and when I purchase a car he makes it effortless from explaining option packages to motor choices and what technological upgrades ford has made. The dealer is run and owned by rich deandrea who ford should model owners after. The store is alway impeccable, staff professional, curtious and a great example for ford. The service department at park sets them on entire other level. The whole staff is just terrific from managers to mechanics. I deal with rob Breidster who myself and anyone I ever speak to there just a cut above what you could ever expect from any dealer. Knows the products inside out, always takes a ton of time to make sure customers have there needs met and questions answered and always is honest about scheduling, expected co pletion of work and updating on progress or new diagnosis. As you can see park ford and the ford motor company has made me truly proud to be an American car owner.

fordraptor

Apr 10, 2012

they leave parts missing off of cars. when getting oil change they give you 5q and charge you for 6 q of oil this happen three times.