Used Cars for Sale at Parker Johnstone's Wilsonville Honda in Wilsonville, OR

Jocelyn V.

Oct 21, 2016

Sales staff was very informative and not pushy. Staff was very accommodating to our two little kids that we had with us and went the extra mile offering them snacks when we were there late. The purchase process was easy and straightforward.

Lauren R

Oct 21, 2016

I walked in for service without an appointment and no one even batted an eye - I was taken care of quickly by Mark and sent on my way with a courtesy rental before I knew it! Kristina kept me updated on my service, and she didn't pressure me into fixing a non-essential issue when the cost of a part ended up being more than I had expected and could afford at the time (the issue had to be diagnosed before an estimate could be provided). When I came to pick up my car, I was pleasantly surprised to see that some minor paint damage on the dashboard caused by my husband had been fixed at no charge! As always, a great experience with Wilsonville Honda!

Anne W

Oct 16, 2016

Just purchased my new Honda Civic- ex with the very friendly assistance of Kathy Reidland. Purchasing a car is something I usually dread but this time it was a much better experience. I found the Parker Johnstone Honda dealership to be very well appointed,clean, quiet and the staff were very friendly. I was assisted by Kathy Reidland who was very friendly and well informed; she made the whole process simple and completely hassle free! Paul in finance was equally friendly and professional.

Lopez family

Oct 16, 2016

We shopped and purchased our vehicle mostly through email. Aaron Malstrom was very helpful, honest, attentive to customer service and gave us a great price upfront with no hassles, all online. At the dealership, Gaylen Cashman continued our positive experience by being pleasant, helpful, customer focused and calm. We encountered no pressure and no surprises throughout the entire process, including financing. We are very pleased with our new car, our deal and will gladly return and recommend Wilsonville Honda to our friends.

Kitty Lynn Vandercook

Oct 14, 2016

Just purchase CRV 2016, Honda. I had been thinking about buying a new car for about a year. What kept me making the purchase was my fear of going through the dealing process and car salesman pressures. I have not purchased many cars. I have to say, I felt very comfortable with everyone during my process of purchasing my car. I was really impressed with Parker Johnstone's Willsonville Honda dealership. Friendly, helpful and I really would recommend my friends and family to go there.

VaughnFam

Oct 12, 2016

Wow. My husband and I bought our first brand new car with the help of Zac Dreyer, Gaylen Cashman, Jeff Gilmore, and Paul Chilton.We went to the dealership a total of 3 times over a length of about two weeks and never once felt pressured to buy. We were encouraged to take our time, go home and think about it, and contact them with any questions in the mean time. We have a four year old and so having the kids playroom upstairs was incredible for being able to focus and get some clear thoughts/conversation with my husband during the process. Jeff helped us with answering MANY questions and going back and forth multiple times working numbers. He was super funny and made the process easier and understandable with sharing his own personal experience. Paul helped us with closing up the deal- and explaining all the paperwork we were signing. Yet another funny guy who had an INCREDIBLE attitude! Zac was the one my husband and I spent majority of our time with. An easy going, honest, real, down to earth person! He worked very well with our four year old (who seemed to enjoy running into him)-which was a relief. He was happy to bring out multiple cars just so we could see the color in daylight vs under the cover. After encouraging us to think about it and bring any questions to him-we definitely did! When we did bring questions to him he answered promptly which made us feel important. Gaylen was a treat! So very sweet and so knowledgeable about the cars! She helped us with the technology and settings of our car and made sure we had all our questions answered before leaving. We were blown away and still keep talking about how genuine everyone was that we met and got help from! Enjoyed the dealers that helped us soooooo much, and would gladly go to them specifically again and again. Couldn't have had that experience go any better!

BPE

Oct 10, 2016

My wife and I were in search of a new to us vehicle after hers was totaled in an accident. I searched for what I wanted and found a great deal on a jeep that I really liked at Wilsonville Honda, We looked at the jeep, but, two cars over was a beautiful black Audi Q5, we decided to take it for a test drive and really liked how it drove. As insurance can be, we had to wait a couple days for the check to clear, Gaylen kept me up to date on the q5's status and if it was still there. Monday roled around and it was still there! I had an hour drive and asked if they could hold the vehicle until I got there (Not a normal policy on used vehicles) they did, I got there and made the purchase. My wife is LOVING it, I know she is safer than she was in her other car and the Audi drives amazingly. The sales staff was awesome, there was no pressure, no hidden warranties, fees, or other issues. When it is time to look for another vehicle, these people will have our vote!

JMM

Oct 9, 2016

My husband and I bought a HR-V . Thanks to Gaylen Cashman, she set up the display features, which was a tremendous help since I never had one in a vehicle before. She was so detailed in showing all the equipment and features.We really appreciate the service and friendliness of the experience when buying this vehicle.Thanks!! and if you are shopping for a vehicle, she is the go-to sales rep to make it a great experience! Recommend!Brandie Weppler was so helpful, explained everything concerning warranty, proof of registration. When we called the next day to be sure on a couple things, she was so helpful and thorough; we really appreciate that! Thanks!

SeanSilver

Oct 9, 2016

After negotiating prices down for weeks at other dealerships, a Mazda3 became available at Wilsonville Honda and the price was already at fair-market value. I called in and Anastasia answered. She was very easy-going and made the experience of buying a used car smooth and expedient. She had great input and kept the conversation simple and straight-forward. Once I decided to opt for the car on the lot, I went through the paperwork with Paul, and he too streamlined the experience (his joke delivery was on-point as well). I hope to have my hatchback for years to come, but if/when I do invest in a new car and am still living in Portland, I will definitely be calling Ana first.

stantaur

Oct 7, 2016

Zac Dreyer and Wendy Barry at Parker Johnstone Wilsonville Honda have been exceptional throughout what could have been a complex experience. They thoroughly examined and valued the condition and maintenance records of our trade-in (5.7L Toyota Tundra Double Cab, which took 2 days to sell on their web site - good for everyone involved), and they kept me updated on the status of our new '17 Ridgeline RTL-E (very hard to find, 3 month backlog as of October). Our Ridgeline was presented as requested, with the window sticker and interior plastics from the factory left intact. The vehicle drove as hoped, and had only two minor fitment issues (tailgate stickiness and minor panel alignment) that Zac assured us could be "taken care of" as minor adjustments at no cost to us. Highly recommend working with this dealership, as they've been our favorite since moving to OR in 2011. Great team.

Stacie B.

Oct 3, 2016

This is our 3rd card we have bought or leased through Parker Johnstone Wilsonville Honda, and it has been an amazing experience each time.Anastasia was friendly, efficient, caring and attended to every detail of our purchase. She remembered each feature we wanted, followed up when new vehicles came into stock, and provided continuity or service on every level. Her communication was excellent, and she got back to us right away. She was a super salesperson start to finish. We appreciate this type of service and will return and recommend friends and colleagues. We have recommended several people to this dealership in the past 5 years, and will continue to do so.

kluce

Oct 3, 2016

I have bought multiple cars through Wiksonville Honda, always going through Geri and Brandie. They have always given the best customer service and have overcome any obstacles that I have ran into. My experience with these two has always been excellent and I will continue going back and referring them to anyone that I know.

Julie

Sep 29, 2016

Very friendly and kind people. Made the process of getting a newer car a breeze. They did all the hard work of putting together financing while I sat back and chilled!

Dewey Conroy

Sep 28, 2016

Very good car buying experince. Anastasia was pleaseant throughout and was never pushy at all. She took notes and about what i was looking for and found just what i wanted. I think the entire deal was done in less than 1 1/2 hours with no hassles.

Happycivicowner

Sep 28, 2016

We had gone out late one day just to look at pre-owned cars. We saw a loaner that was for sale and went back the next day to test drive it. Although the dealership was beyond busy that day, Gaylen gave us all the time we needed to drive it and ask questions. She was very knowledgeable, professional and did not pressure us at all. A very good buying experience!

MyAccord23

Sep 26, 2016

My story about Wilsonville Honda: I was spending time with my daughter at a soccer match. And we happened to notice the dealer ship off the exit. So after the game her and I decided to take a look at the new cars. One car did catch our eye. It was a small car and it was really nice. The price was right and my daughter LOVED IT. But it was not a car for our family. ( too small ) So we decided to continue our look by walking around. We did happen to notice what a great selection the dealership had. And best of all-NO pressure. We enjoyed looking around with no hassle. At that time we had a salesperson come and greet us. ( Geri ) The timing was perfect, she helped us with any questions we had. And she was very understanding when I told her we would be back. So we decided on an S.E Accord and my wife fell in love with the car immediately. And now the negotiation begins. I had a number in my head, and after ONE phone call from Gaylen That number was met! But my wife and I couldn't get back up to the dealership to do the paperwork during the week. So I asked someone to hide the keys and DON'T let anyone sit in our future car. Well, I was told they can't do that. "darn it".. Can't hurt to try..So the LONG wait was on. When Friday came my wife and I immediately got up to the dealership, met with Gaylen, finalized all paperwork needed and met a great bunch of people. These guys really do take-care of you. And my experience with Wilsonville Honda was great. I would HIGHLY recommend them to anybody.

SuzieQ

Sep 24, 2016

We choose Wilsonville Honda because we knew there would be a different "Sales Atmosphere" from the normal pressurized sales situation. Also we knew since there would be none, if any need for price bargaining the price offered would be competitive. This would and did make for a very pleasant and time limiting experience.Anastasia was very friendly and answered all of our questions. We had time to consider our vehicle needs and to discuss the pros and cons of the vehicles were looking at. There was no pressure to buy or to "hurry" our decision. It was very refreshing. Thank you.

John R Abel

Sep 17, 2016

This is my second car purchase from Wilsonville Honda. They are great. I've also done all of my service here as well. I highly recommend them to anyone!

Honda odyssey

Sep 16, 2016

Trevyn Ashley! He take care me my old car and new car very good. I ask him anything the problem and he take care me very quickly thanks

Shelby

Sep 13, 2016

Everyone was super friendly and willing to answer any and all questions I had. There was no pressure to buy. It was a great experience buying my first brand new car and I highly recommend this dealer!

Yvonne

Sep 12, 2016

Geri make my car buying experience so very painless. What a pleasure it was to work with someone so professional, yet so personable. I never felt pressured nor hurried during the entire purchasing process. I highly recommend working with Geri to find the perfect car. In years to come, I will remember the kindness and patience she showed me. Thank you Geri!!!

basketball61

Sep 10, 2016

Geri was great to work with -- came highly recommended from my wife, of course! Whether it was Geri, or someone behind the scenes (and I'm sure there were several great people), everyone is dedicated to meeting the customer's expectations. We weren't disappointed this time, either!

ckahrendt

Sep 10, 2016

Staff are very friendly and knowledgeable. The staff offered information and answered our questions about options but let us make our own decisions and didn't push in any way - that is a great experience. Both the salesperson and finance staff were awesome!! We've been leasing/buying at Wilsonville Honda since 2010 and plan to continue to buy/lease at this dealership mainly because of the experiences we have always had with the staff.

Jim

Sep 7, 2016

I just completed the purchase of a pre-owned Mercedes at Wilsonville Honda. I have to commend the dealership on the professional staffing and attitudes throughout the transaction. Anastasia Dobroskokina is an absolute delight to work with, honest and communicative as well as a charming conversationalist. She always worked diligently to find the right answers to all of my questions and led me through the complexities of changing vehicles with the least amount of inconvenience possible. Likewise, Paul Chilton in the financial office listened to me and did not simply present extraneous add-ons to what I originally purchased as has happened in other dealership venues. Admittedly, I purchased as a cash transaction which simplifies business deals, but I would certainly trust Wilsonville Honda to lead me through my next purchase either cash or financed. I am one of multitudes of would be purchasers who avoid car dealers because of their reputation and deplorable practice of having one deal with the sales representative who plays good cop until you find a car and who then hands you off to their "supervisor" who plays bad cop and tells you how impossible it is to give you the bargain the good cop intimated, and who in turn hands you off to the next bad cop who tells you all the absolutely necessary add-ons like extended warranties and life insurance and hospitalization insurance for you and your pets and your butlers that one must have if one's life is going to ever be complete. I am pleased to report that this is not the way Wilsonville behaved with me, and they therefor have my repeat business.

Bendog

Sep 5, 2016

Girlfriend thought she would trade her car in for a Honda CRV.... we knew what the Blue Book value was for our trade in and she knew what her payoff was they offered her $200 over her payoff for the car and $3,000 less then a reasonable Kelley Blue Book dealer offer and then they wondered why we walked out and as we walked out the door they said well if we give you fair market value could we get your business.... too late dude you wasted my time

Lymum519

Aug 31, 2016

Pleasant, attentive staff. Speedy service, complimentary rental (with coupon) so I could drop off car on way to work. Accurate estimate. Text reminder of appointment and when service was done and car ready for pick up.

Christian Eckert

Aug 29, 2016

This was my first new car buying experience and it went very well. Their staff was very friendly and made the process as pain free as possible.

Kevin Volk

Aug 29, 2016

My wife and I were looking to get a new car over the summer, they helped us find the right model for us and get into the right car. No pressure was ever made to buy any particular car at any time, they helped over the course of three months to help us get the best deal on what we needed. I've always lovwd Hondas, and my wife and I couldn't be happier.

Vicki

Aug 29, 2016

Absolutely love my new Honda and can't thank the sales team enough for their guidance and showmanship, both ladies were so helpful and considerate while we went through the car buying experience. Thanks both so much!

maleko

Aug 26, 2016

Hat-tip to Dale Winterfield and the entire pre-delivery car preparation/service gang at Wilsonville Honda. They're earned our 5-star recommendation. Dale is a consummate professional and is a credit to the Parker Johnstone Wilsonville Honda organization and the car was immaculate at delivery.We're very pleased.

Gayle Horton

Aug 24, 2016

I very much enjoyed working with Alan Worrest on the purchase of my Honda Accord. He was very helpful and professional, walking me through the process. This is my first Honda and I love it!

J.R.Westlinn

Aug 24, 2016

This is my third Honda I have purchased/leased from Wilsonville Honda. This is my second buying from sales representative Gaylen Cashman. I have kept her contact information from my purchase two years ago. Sent her an email letting her know I was in the market for another vehicle and was considering a used civic. She sent me inventory as well as new vehicle information. I decided as I was at the dealership I wanted to get a new pilot based on amazing pricing and comfort. She is an outstanding sales woman, shows me exactly what I want, and makes my buying experience fast and easy. I came in at 1230 to test drive a few different models and was out by 2 with everything but signing to allow me to go to the bank and pick up my mother to help drive away. I spent a total of 30 minutes for the signing process! Very simple! I will be back!

Amber Turnage

Aug 20, 2016

We called Wendy from central Oregon and asked if they could get a specific type of Honda Accord. She had it available with 2 days. When we got to the dealership, the car was ready and it was exactly what we wanted, and Gaylen was wonderful. She went through all the paper work about the car, showed us all the devices and even synced my phone to the blue tooth. Steve was also great, He explained all the exterior and interior protection options and helped us choose the best for our needs.We have bought 2 other cars here over the years and will always come back. The service department in our experience can not be equaled. We always come over the mountain so we know we will get the best care.

bstai

Aug 10, 2016

I experienced great communication over the phone, email, and in person. When my family came in late at night, Anastasia took such good care of my kids and helped to ensure the smoothest buying experience possible. Alan was great to work with and made me feel comfortable throughout the test driving experience. I also appreciated how Aaron answered my 100 questions over email. Working with Alan, Aaron, Anastasia and Paul was like working with a team of rock stars. I look forward to doing business with Parker Johnstone Honda in the future.

lpreuitt

Aug 10, 2016

We have bought 2 cars here in the last few years and the service is always very personal. Geri is fantastic to work with and always comes over to say Hi and catch up whenever we are in the dealership. She put in the extra effort to make sure we were getting exactly what was right for our family.We added some accessories to the new Pilot and worked with the amazing Kristina! She is friendly and seems to make it all happen in just the way her customers want. She bends over backwards to make sure the job is done right, all while having a great sense of humor!

Sstratton

Jul 27, 2016

Trevyn was patient with me while I chose a car. My first new car! He wanted to be sure I got the car I wanted for the price I could afford and made the experience stress free. Brandie was helpful, thorough and knowledgable. Very thankful that I made the trip from Salem to Wilsonville for my new Honda!

Lee M Johnson

Jul 26, 2016

Alan was both helpful and knowledgeable which is more than I can say about other dealerships we visited. They had the car we wanted. We love our new Civic!

ksamgabj

Jul 21, 2016

Simon was not pushing, did all we ask and would highly recommend him for great customer service.I would recommend your dealership, this is my second car from here.

bpwhiteside

Jul 14, 2016

Gaylen was a kind, faithful, patient and consistent sales person. She was kind, non pressure and then stayed in contact with us by emaill and kept looking for us. She was respectful of our budget, and she listened to our family concerns. She did not push us into a car more expensive; She was really like a member of our family after it was all over. After traveling the state, we loved Gaylne and wanted to come back to her to buy! And we did!

Diane Allen

Jul 14, 2016

We love Wilsonville Honda! We have purchased several cars there and always use the service department for maintenance - they are the best! We always receive wondeful customer service and will continue to do business with this dealer!

DavidGuy1

Jul 9, 2016

Got my car no problem, dealers are freindly and flexible. They will work as hard as they need to in order for you to get the car you want. Rolled off the lot in less than 2 hours

Mamab3ar

Jul 8, 2016

I liked that they stayed late to finish things up with my trade and purchase. That they were understanding of my wants and needs and didn't push me to look at anything I didn't want. I also liked how kind they were to my kids even when they started being really loud and obnoxious.

Scott M Mayer

Jul 7, 2016

People are friendly; waiting area is good (comfortable chairs for reading, good workstations for working), and I trust the people who work on my vehicle; the front counter people are knowledgeable and professional.

Allyson Hermann

Jul 6, 2016

The staff here is fabulous! I started with the delightful Jennette in the service department, moved to my awesome and patient sales person, Geri, then on to a stress free time witj Brandie in financing. Couldn't have been better!

Katie W.

Jul 6, 2016

We unknowingly wandered into the showroom far past closing time, and Dale was a wonderful help at getting us into an HR-V for a test drive. The car was great, and Dale did a top-notch job at finding us the perfect car (in terms of colors and accessories) at an affordable price.Anastasia assisted us in the pick-up of the HR-V, and everything was handled perfectly. It was the smoothest car-buying experience I've ever had!

Susan D.

Jul 3, 2016

I'm very happy with my Honda Civic and want to thank Gaylen for her help in purchasing it. She made the whole process of buying a car so much easier than I ever thought it would be. As a woman buying a car on my own for the first time, I was convinced that shopping for a used car was going to be an ordeal but she made it painless. I trusted her as soon as I met her and that took away the fear I had about being taken advantage of. She was great to work with and I highly recommend her.

Garrett C.

Jul 2, 2016

I went to Parker Johnstone's Wilsonville Honda yesterday to hopefully order a long list of parts for my 3 Honda vehicles. I am a Honda enthusiast and have been driving (and modifying) my Hondas for 10+ years. That being said, I came to the parts department ready with specific part numbers and published Honda list prices for the parts that I was hoping to buy. Two of the three cars that I own have engine swaps and therefore require parts from numerous other Honda models so I try to make it easy on the folks at the parts counter by having part numbers ready. I also consider myself to be a savvy shopper, and while I have no problem paying more for the OE quality of genuine Honda parts, I also do not like to overpay for these parts. Before coming in, I checked Honda list MSRP as well as discount pricing offered by numerous reputable online stores for Honda dealerships. These dealerships, I assume, are able to offer discounts from published MSRP due to their larger sales volume. Make no mistake though, they are selling OEM genuine parts. These are not OEM reproduction parts or eBay specials. They are parts departments operated by physical Honda dealerships. One of these in particular is also a winner of Honda's prestigious President's Award.With this information, I made my way to Wilsonville Honda because in the past their parts department has been kind to me and worked with me on the price. My interaction yesterday however, was wholly negative. Susan Crocker, the parts manager, was at the counter and my interaction with her immediately got off on the wrong foot. She asked what car I was looking for parts for and when I asked her to search by part number instead of make/model she became flustered and demanded a model or a VIN. This set the tone for the rest of my visit.She was eventually able to find the part I was looking for by part number (an oil pan for a 2000 Civic Si) and I was appalled when she told me that their price on it was over $185. The Honda published list price was $165 and the discounted price that I had found at numerous online dealership portals was $115. This means that their parts were marked up an additional 10% over Honda list price! I mentioned the high price to her and the fact that I had been able to find it cheaper through another dealer and she immediately became combative and outright rude.She aggressively insisted that whatever parts that I had found "must be fake" and that I was "being duped" by online sales. As mentioned before, these parts had been quoted out by physical Honda dealerships. I prefer to give my business to local establishments rather than buying from larger internet sales divisions and I do not expect the local dealership to necessarily directly match the online price due to volume, overhead, etc, but I hope that they can work with me on price to earn my business. After being lectured for another several minutes about fake parts online, however, she told me that the lowest that she could go was $165 which is, in fact, Honda's own list MSRP. I decided to pass on this part and the same story played out for the next several parts I asked her to look up. All of them were marked up over Honda MSRP and she continued to be obstinate that I was wrong and that no Honda dealership could sell at the prices that I was quoted. She later let slip, however, that on the oil pan gasket (a $25 part) "she would only be making $3 on it" when she had insisted before that she would be selling below her cost.At this point, I gave up on purchasing any parts from Wilsonville Honda and moved on to just getting a few quarts of Honda MTF as this was the only thing that I needed immediately. I asked if she could look up the transmission capacity for the same 2000 Civic Si that she had already looked up an oil pan for and she once again became flustered and angry with me insisting "Well there is no Si model in 2000, it's not on my spec sheet". As an enthusiast this lack of knowledge about the her own dealership's brand is astonishing. Honda did in fact make an Si model in 2000 (http://www.edmunds.com/honda/civic/2000/si/), and it is one of the most iconic Honda cars to come out of the late 90's/early 2000s. I eventually walked out with 3 quarts, just to make sure I had enough to change the fluid in my car. This will be the last purchase that I make with Wilsonville Honda.Never in my life have I been treated with such disrespect, mocking, and open insulting behavior in a customer service environment. I was hoping to give a local establishment my business, but due to the behavior of Susan, I made my order with another dealership online at much better pricing. Thank you for reading,Garrett

Yerthao95

Jun 27, 2016

Anastasia was very helpful, she did the best she could to get my interest rate as low as possible & she made it happen. Very friendly & knowledgeable on cars. She's amazing.

Lori

Jun 17, 2016

I am just very pleased every time I visit this dealership, they are friendly, efficient,,and it's clean and they are are on time!

Shirley Becker

Jun 13, 2016

I went to three other Honda dealerships before ending up at Johnstone Wilsonville and working with Nicole Friswold. Someone knew what they were doing when they hired Nicole! Right from the start I told her exactly what I was looking for and also what I didn't want to experience as I had at the other dealerships and sales people. She said she would do her best to find what I wanted and she obviously did! While searching for my car she kept me abreast of what was going on and didn't try to sell me something I didn't want. I went on vacation cand told her when I would be returning. She even kept me updated while I was on vacation. When I returned I called Nicole to check in and she stated she still hadn't found what I was looking for but wasn't giving up. After speaking with her about 15 minutes later my phone rang and she told me that she had found it. Wow, was I a happy woman!!! We made arrangements for me to pick it up and take care of all the paperwork. Nicole and Parker Johnstone Is the best experience purchasing a new car I have ever had. Thank you so much!!!c

Alice

Jun 8, 2016

I am a single, senior adult female and I wouldn't take my Honda Accord any place else for service. I trust Parker Johnstone's service people completely.

Anel Martinez

Jun 8, 2016

Really good costumer service from Simon Gutierrez and he also speaks Spanish so that's a plus. I got a honda civic 2016 and I love it

kluce

Jun 5, 2016

Wilsonville Homda has always been my go to dealership. Working with Geri and Brandie each time I buy a car is unlike any car buying experience I've ever had. It's more like going home to celebrate with good friends a new car buying experience! I've bought more than 6 cars from Wilsonville Honda and will continue to only go there for my car buying experience! All of the employees are excellent and its hassel free! Thank you to the Wilsonville Honda team for always making my experiences the best!

Happy customer

Jun 3, 2016

My husband and I have not purchased a car in over 20 years and we were somewhat apprehensive about the "sales" experience. Our experience at Parker Johnstone was incredibly positive, informative and pleasant. We needed a tow vehicle for our RV and knew that 2014 CRVs were towable. Jeff, was very helpful and provided us with several options. Ashley knew the ins and outs of the CRV and provided us with great information. There was absolutely no pressure to buy a car. We love the 2014 CRV we purchased and are very thankful we found Parker Johnstone.

Happy in our Honda

Jun 3, 2016

From the first greeting by our sales rep, Trevyn Ashley, we were comfortable asking our questions, and clear about the responses. The dealer's willingness to drop the price on our vehicle, when the one on special we were interested in sold, was offered and arranged quickly.

CRV Susan in Tigard

May 29, 2016

We were ready for our next new car! Our Odyssey was ten years old and it was time to move on to something other than a minivan. After the test drive of a new CRV we were able to do all the preliminary negotiation via e-mail with our sales rep, Nichole Friswold. This made the purchasing process simple and fast! When we arrived to pick up our new CRV, we spent more time learning about the operating systems (navigation, bluetooth, and other things) than doing paperwork! Thanks for making purchasing a new car a pleasant experience!

Jakewen

May 29, 2016

I loved the low pressure way they run the dealership! They even dropped the price on a car that was not on sale so that we could get the color we wanted!

Davidmakus23

May 28, 2016

Me and my girlfriend went into this dealership to look at a car we had saw on the internet. Nichole really made the car buying experience easy and extremely fast and efficient. She answered all of the questions we had and gave us great information on all the different models of cars they had. Although this was only my second time buying a car it was a great experience and I will definitely recommend her and this dealership to friends and family!!

Derge71

May 26, 2016

Armando explained the services needed for my Honda Odyssey. I explained being on a budget and not having the funds for all services at the time. He went through the services I should do and what I could have done the next time I came in for an oil change!! So helpful and understanding!!

JJlovescard

May 25, 2016

Staff are very friendly and helpful the entire time. Definitely "the" dealership to work with. Best Honda dealership in the Portland area. Happy with my purchase from them.

JJRogers

May 23, 2016

Stuart Freeman was our sales guy and he was relaxed, friendly and very patient! Made the whole experience very pleasant! This is our second car purchase from Wilsonville Honda this year and we will definitely be back here next time we need a vehicle. Best dealer in town by far!

happydriver2

May 21, 2016

We give Parker Johnstone HONDA and it's employees the highest ratings. We were greeted warmly right away by Geri Reeves who took the time to show us the CRV Touring model; which we had already pegged as the car we wanted. Geri set us up for a test drive and turned us over to the highly capable Nichole Friswold, as Geri needed to honor and respect another customers prearranged appointment.Nichole spent time going over seat settings, signals, and specifics about the car before we hit the road. She is highly personable, knowledgable and straightforward. After the test drive we really were convinced that this was the car for us. The price and paper work portion of the purchase was painless. We were helped every step of the way. Nichole answered all of our questions and sent us on our way and we were all smiling. What a refreshing and positive experience. I would highly recommend Nichole and all the employees at Parker Johnstone HONDA. Thank you!

BR

May 20, 2016

I have to say my experience with everyone at PJWH has always been stellar. Ive been getting service from PJWH since 2006 and Ive always been treated pretty much like family. Service work has always been quick and accurate and anything I had issue with (rarely) was always addressed fairly and quickly. Kristina has been especially awesome, though Jennette, Mark, Brandon are great too! And on the sales side, my recent experience in leasing an Odyssey EX-L was as easy and straightforward as it possibly could be. Trevyn, Wendy, Jeri, and Steve all were a pleasure to work with. They all were knowledgeable, helpful, enthusiastic and responsive.

Ina Turenne

May 15, 2016

I had a wonderful experience with Geri,Brandon and the others during my purchase of my HRV.Everyone I dealt with was kind and polite. They all are informative and courteous. I did not feel pressured in any way. Nicest experience I ever had buyin a car. Thank you all at Parker Johnston Honda.

Retiree/roger69

May 12, 2016

Ever since we walked in to purchase a new civic, we have been treated like family.The people are true professionals. I would definitely refer my friends and family for a new purchase or service. Keep up the great job.

noelrose

May 11, 2016

Wilsonville Honda is 4 Star when it comes to Customer Service and their Commitment to Customers. Thank you Honda for the Loaner car and am So pleased with the Service and Detail performed...Perfect!!

Ian McCallum

May 8, 2016

Recently bought a certified pre-owned 2015 Honda Civic from Wilsonville Honda. Totally professional experience with no sales pressure. We dealt with Trevyn Ashley on the sales end, Dale Winterfield on vehicle hand-over, and Brandie Weppler on financial close out, a pleasurable experience all round and professionals whom Wilsonville Honda should be proud.Would recommend Wilsonville Honda to any folk in the used or new car market.

JonTouring

May 1, 2016

There was little to no pressure to buy, and my dealer was able to answer every question i had without hesitation, including questions other dealers couldn't answer at all. I was kept up to date on a daily basis about my car and she put a great deal of time into finding me the right one that fit my needs.

Lindseysnewcar

Apr 30, 2016

Geri Reeves and Bob Moore were amazing. Straightforward, friendly and no pressure. We had no intention of buying today, but Geri and Bob and the vehicle were so great, we had to pull the trigger. We highly recommend!

anna

Apr 29, 2016

She is so nice to me. I have a good time with honda.I like her and I like honda.Next time, I will buy car with her again. Thanks kim.

Grokit

Apr 29, 2016

As an Autistic man, I find it very difficult to deal with car shopping. I don't have the energy to deal with haggling and my blunt and honest approach to people makes it hard to negotiate. Further I don't do well talking on phones and rely on visual communication. I contacted Aaron Malmstrom via email and he was more then understanding of my needs in shopping. He was willing to discuss fair pricing from the get go (I do my research) and he helped me arrange a meeting with one of his sales team (Geri Reeves) while on his day off. Geri was understanding, kind, up front and transparent. She honored the price I discussed with Aaron and made sure I left with the car and options that I wanted. It is refreshing to see so many woman working in the dealership. Her kind and factual and no pressure sales style was everything I could have asked for. I have never had a positive experience at a dealership. This has been an amazing and refreshing change. The sales team do not work on commission and being part of a private dealership, the staff operate more like a family/tight knit team, rather then poaching each other's clients. Thank you Aaron and Geri, you made what can be an incredibly stressful experience into something far easier to navigate. I love my new Fit EX and I'm grateful for all the help.

Eric

Apr 21, 2016

Nichole did a fine job finding a car that fit our needs and making sure we were happy with our choice. I wouldn't hesitate to recommend her or purchase my next car from her.

Loren

Apr 18, 2016

Service was completed sooner than expected. Service Personnel kept me in the loop with regard to my New Car 30 Day Inspection. No issues identified on this visit - Awesome!

TheHalls

Apr 6, 2016

From the moment we met Anastasia our experience was very positive. We visited with her twice in person before discussing exactly the car I wanted to build. Imagine our delight that she notified us about a car that would suit me even before we jumped in and put down a deposit on a custom-order. Sure enough, the car was exactly what I wanted. She applied no pressure.

Kathy

Apr 2, 2016

I have been going to Parker Johnstones for 9 years now I have never been disappointed with the service I receive. I moved to Vancouver a year ago and still go to the Wilsonville dealer. Brandon is always my go to man in the service dept. he is fair, honest and trustworthy really knows his stuff. I am so thankful I have such an honest and knowledgeable place to take my Honda to. Thank youKathy

Cindy

Mar 31, 2016

I was looking for a particular car and color and found it at Parker Johnstone. I put in an inquiry online and Nicole called me in less than 30 minutes. She helped me through the preapproval process when my internet service went out on me by taking my application over the phone! Parker Johnstone offered me the lowest price up front. I had done the research and thought I knew what to expect but the folks at Parker Johnstone blew it all away!

Rachel

Mar 31, 2016

We felt like our needs were not being met and we were not being heard at our local Honda dealership. So, we turned to the Internet to see what was out there. We were able to negotiate a price on our new car, as well as our trade, over email and the phone. Great service!

Alex and Melinda

Mar 30, 2016

We found our future car on their web site and did all of due diligence and initial conversation over email. We decided to make the 4.5 hour drive from Medford, hoping that this was the right car for us. We were not disappointed and pleasantly surprised at how professionally the purchase transaction was completed. There was absolutely no pressure, everyone seemed genuinely friendly and pleasant, and Nicole was most helpful throughout. I cannot recall a better car buying purchase--ever.

daveh

Mar 28, 2016

Ease of dealing with everyone I talked with and the no hassle pricing. While I may have been able to save some money by being willing to haggle over pricing it was worth what little extra I may have paid for a painless experience. I had done my research before going to the dealer and Wilsonville Honda prices were in line with everyone else and what I expected.I also appreciated Anastasia taking the time to help get my new Honda home. While this may be an expected part of customer service I was truly thankful as it saved me having to find someone to drive me to the dealership later. I know this took at least an hour of her time when she could have been helping another customer.

Diane and Gaylen

Mar 28, 2016

Most of us have to go through the car-purchasing event at least once in our lives. The most important piece to the success of that journey is the sales person we deal with. Gaylen answered all of the questions given to her or found someone who could answer the question. She was respectful in not seeking tons of personal information which some sales people do to try and bond with the customer. Gaylen asked me many questions that helped me to make my decision to purchase a vehicle and during the entire process was very kind, collected, humorous, and knowledgeable. She is very professional and treated me like my next door neighbor. Great job, Gaylen!

kdanilove

Mar 28, 2016

From the day I got my Honda it was a great experience. I went back to get my first oil change 6 month later and everyone was great. I was able to booked my appointment and get my oil change with no problems. Everyone was very nice and welcoming and answered all my questions. Will keep going back for all of my services.

Lindah

Mar 25, 2016

Nichole and the staff spent time finding the color of car I requested. When there was a delay in taking ownership, Nichole arranged for a loaner car for me. She also took time to set up the radio and other details on the car. I appreciate her help in making sure this experience was a good one. Thank you.

Jacob1

Mar 24, 2016

I have been going to the service department at Wilsonville Honda since the dealership opened. I can honestly say the people working there are the main reason I keep coming back. My daughter recently had her car in for a water leak inside the car and the service department went above and beyond when we found another leak. They're friendly, professional, and always greet me by first name. I will continue my business with them as long as I'm living in the area.

Dawn Arnold

Mar 23, 2016

Michael Kinsman was absolutely wonderful. He answered all our questions with honesty and integrity. He was a joy to visit with. I never thought buying a car could be so easy. The dealership was awesome for start to finish. Highly recommended

gabathaelise

Mar 23, 2016

Every time I go to Wilsonville Honda, I'm already taken care of! I've gotten to know a lot of guys in the service dept (specifically Ty and Mark) and even some of the sales team. Everyone is always so excellent and takes great care of my vehicle.

Katherine Hall

Mar 21, 2016

Wilsonville Honda is rated best in region for a reason! Nichole and team was wonderful! They seemed to have our best interest at the forefront of the sale, which is rare with most dealerships. Thanks for the deal - we love the car!

Loren

Mar 21, 2016

Walked in with intention of ordering a specific Honda EX-L in Obsidian Blue Pearl (Not easy to locate). Verified color in the daylight. Geri Reeves showed us one with a 'SOLD' sticker on it. Back inside to write up the order - 5 minutes later, word received that the car was not 'SOLD' but AVAILABLE! Order turned into Purchase. All the anticipation changes to an extremely satisfied Customer walking out and sitting in her new Honda Accord in the color she wanted - the same day! What a rush.Geri's determination to take care of the customer was evident by the attention to detail in her communication with the Manager, Steve in Finance and the people in Scheduling. So glad she was taking care of us.

HappyCustomer

Mar 20, 2016

Happy with the purchase of our 2016-CRV. Thanks to Geri for her help. She's so helpful, patience and sincere all the way! The best experience.

Lincoln family

Mar 19, 2016

From the very beginning of finding the car we liked online, nichole assisted us each and every step of the way. Living 2 hours away from the store we wanted to make sure that the vehicle would be there for us to purchase 2 days later. Nichole found a way to make that happen and when we arrived for our appointment the car was sitting out front and even more beautiful in person. The entire experience from beginning to finish was an over the top experience. Everyone was personable and helped get us the best monthly payment possible. Steve in financing was the best finance person in auto sales we've dealt with. While we signed our papers they were even over the top, nichole rocked our baby as she was fussy and watched our 3 year old. Shopping at wilsonville honda was definitely an experience our entire family enjoyed. Definitely will be recommending your lication!

LoveMyHonda

Mar 18, 2016

I purchased my car from Zac Dryer. I was very happy with the process. He was very informative and low pressure. I told him what I wanted from a car and that's what he showed me. No attempt to sell me something fancier. I also liked the no-haggle pricing. Just give people, all people, a fair price. Part of the reason I decided on a Honda for my new car was my previous car. I owned a 91 Honda Civic for over 23 years, and it was a terrific car. Another reason I bought a Honda (and specifically why I bought a Honda from Parker Johnstone Wilsonville Honda), is that Parker Johnstone took terrific care of my Civic. As a female who used to do my own basic car maintenance (including bolt on parts), I found it refreshing to receive very good customer service. As opposed to being lied to and over-charged. (Do I hear an "amen, sister" from all women over 40?). Sorry to the guy that did not like the service center in his review - I have nothing but good things to say about them. My friends who bought Hondas at other local area Honda dealers have started bringing their Hondas to Parker Johnstone because the service is so much better here.I have only owned three other cars before my new Honda that I purchased here. This purchase experience was head and shoulders above all the others.

gallavision3

Mar 6, 2016

Friendly staff and we love the car, but would NEVER buy from this dealership again. Definitely do not recommend. We knew exactly the car we wanted and the price we wanted to pay. The car we wanted was listed a little above KBB typical asking price and about $1k over fair purchase price, so we went in thinking we were going to be negotiating a bit. Upon test driving it we were informed that it was a Dealer Certified Car, which now changed the price to a no brainer, no haggle one. So we proceeded to start the paperwork at the listed price. Once we had already agreed and provided all the information needed to start the process, we were told oops, sorry, the car is not certified. At which point we had no negotiating power and they only took $200 off of the price to compensate for the error.Then we were told that we had a specific interest rate and monthly cost. We were happy with it, especially since our credit is not phenomenal. We wanted to add an extended warranty, and although the cost was $3K, we specifically purchased at the dealership to get it, and were going to pay it regardless of cost. Unfortunately, there was a hang-up with the loan and we had to come back the next day to get it finalized. So we paid the agreed upon down payment and were excited to come back the next day. Only to find out that the down payment amount needed AND interest rate literally doubled and that the extended warranty had the highest deductible possible. It was just one continual series of omissions and changes, all in their favor and we were basically told over and over that there was nothing we could do about it if we wanted to buy the car. Then, just to cap it all off, when we get home and thoroughly went through the car, there was trash and toys left in it from the previous owner. Honestly, had we not specifically wanted to buy this model/year/trim from a name brand dealer and get an extended warranty, we would not have purchased the car. We will definitely never buy from them again. The experience was everything people think of when they think of a used car dealership, except that everyone was very nice. Overall, were just left with a nasty taste from the experience, but we still do love the car. So if you buy here PLEASE dont let yourself get bent over backwards like we did.

Amanda-X5 Buyer

Mar 5, 2016

I was pleasantly surprised that the dealership gave me the opportunity to negotiate the price on my 2015 vehicle. The rumors were wrong! Every person on my purchasing team worked very hard to make sure I was comfortable, that I received the best interest rate possible on my loan, that I received the most reasonable extended warranty, and that my total experience was as prompt as possible. I really liked the waiting area, as well as the individual work stations available to customers. My experience was so great, that even though I had planned to visit two other dealers in the same day after my visit at Wilsonville Honda, I made the purchase with them instead. Ashley was very friendly and helped me with the test drive, and her Sales Manager (Larry, who's last name I can't remember) was very nice in our negotiations. I have to give a big shout out to Steve Morris, who not only found me a better interest rate than I came in with, but he helped me find the best extended warranty for my lifestyle. All around, very great experience at Wilsonville Honda!!

Jasz

Mar 5, 2016

Michael Kinsman is great! Michael doesn't hit you with high pressure sales tactics. He just listens to us. He helps us sort out our wants from our needs when buying a car. This is out 3rd car in 4 years. He's always super helpful.

Heather

Mar 2, 2016

My dad took my car in for me because I was at work and desperately needed an oil change. The lady who helped him called me and explained costs and future services that would be needed. She was very kind and very helpful. She also rotated my tires for free. It really made my week to have such a positive experience and to feel like my car is good to go. This is truly a great dealership all around and I would HIGHLY recommend them!

CRV

Mar 1, 2016

My "tire pressure" light came on. Called Wilsonville Honda they said no appointment needed. Went in on my lunch break and 20 minutes later I was out the door. No Charge! Customer service is the number #1 priority! And, they are Blazer Fans!

Legalshield3000

Mar 1, 2016

It's rare I like a car dealership. I liked staying with the same salesman the whole time. No games. Prices were very fair. They did a very through examination of the cars ahead of time.

LEGAI

Feb 29, 2016

I just purchased a used car from here, the whole experience was pain free. When I left with the car I struggled with it, went back right away and the issue was taken care of quickly and the car was perfect.I will buy from them again....oh and I will remember to ring the bell....lol

Morris Family

Feb 28, 2016

We were made to feel very comfortable throughout the process. It lasted a little longer than necessary what with the elongated credit checks. Otherwise, it was quite painless.Zac made it a pleasant experience!

kargal57

Feb 27, 2016

bought a 2016 fit experience was fast and easy. this was the fifth vehicle we have purchased from wilsonville handa. friendly sale and service people. are sales rep. was Ashley Scott she was veryhelpful.

Melm

Feb 27, 2016

Very friendly experience from the time weWalked in. No pressure to buy, Zac answered all questions and explained terms very well. He made my car buying experience fun.

Happy CRV Owner

Feb 23, 2016

To a person, everyone at the dealership was helpful. Throughout the whole new car purchasing experience, I never felt pressured. All financial information was very straightforward, which I very much appreciated.

Hattrick Family

Feb 23, 2016

We loved how we didn't feel any pressure to buy. Everyone was extremely helpful. We really liked the fact that we could take the car overnight to see how it would fit our family. We came from Vancouver, Wa. and it was worth the drive.

Bailey Family

Feb 22, 2016

My fiance and I had a great experience at Wilsonville Honda. Gaylene was amazing from the moment she answered the phone until we finalized our purchase that following evening. She listened to what we needed in a new car and found us one that fits our family perfectly! I have already recommended Gaylene and Wilsonville Honda to our family and friends and will continue to from here on out.

Pear family

Feb 21, 2016

We went in looking for one vehicle, ended up being too expensive. How ever Gayle was able to show my wife and I a Honda Fit that we both enjoy driving! We are now proud owner's of a Honda Fit. Thank you again!

DS

Feb 17, 2016

Jose Moreno and his team do an excellent job of servicing their customers. I have never been disappointed in their service and will continue to bring all my cars to Parker Johnstone Honda for all my service and repair needs!! Dan Syverson

mp

Feb 16, 2016

No Hassle Pricing and Excellent Customer Service is not just a marketing slogan at Wilsonville Honda. The amount of personal customer service was evident from the moment I walked in the door for service on my previous Honda and has never wavered. This is what helped me in the decision on where to buy our next Honda as well. The buying experience provided, during as well as after the sale, by our customer service rep Anastasia Dobroskokina was indeed second to none.

Scisme

Feb 16, 2016

It was a very easy experience. No hassle. Friendly and knowledgable staff. Even for my 9 yr old. Thanks Stuart and Steve. Love my car.

Alisa

Feb 15, 2016

It's extremely helpful to have history with a salesperson and be able to pick up where you left off. Nicole takes the time to explain the cars and make sure you are happy with your selection. I look forward to working with her again!

clar

Feb 15, 2016

Would definitely return to this dealership. No pressure. Helpful. Took time to show the features of the car. Took the time and effort to find the exact car in the color I wanted. Overall, a pleasant experience. Anastasia went the extra mile to please.

debsteve

Feb 15, 2016

We appreciated the experience test driving and buying a new car. Aaron Malmstrom really went to bat for us to help us meet our needs and goals within the purchase process.

Ew

Feb 13, 2016

Gaylen takes the "uncomfortable" completely out of car salesmen/women!She was relaxed , totally informed , no-pressure , and down to earth!She deserves kudos and a raise!

Randolph

Feb 12, 2016

Just went through about 20 minutes of agony trying to schedule a service appointment. I wanted to take advantage of their current service coupons for multiple services. After finally getting the customer service agent to understand I wanted to schedule a time to have the these services done on the same day, I was told her service manager said only one coupon per day! I purchased my car brand new from Wilsonville Honda, have taken my car there for almost every oil change and for all other services I have had performed and had nothing but good experiences, but now I know better. What would have happened if I had scheduled all this service, thinking Wilsonville Honda would honor their advertised prices, only to find out I had been deceived and would have to pay another price! They would not have honored their advertised prices due to some policy the service manager has, but to which customers have no knowledge until it might be too late. No coupons would have been combined for the distinct services I wanted to schedule and there is no disclaimer that only one coupon can be used per day.

Landlord

Feb 11, 2016

Great experience, salaried sales staff were all concerned with matching my needs and making it easy. Each step of the way was made quick and convenient.

MDX

Feb 11, 2016

Michael was great to work with. He was very helpful and provided a little humor too! One of the best buying experiences I've ever had.

LMB

Feb 6, 2016

I had looked on-line and found the car that I was looking for. I was not familiar with this area and called to get directions. I got lost anyway and Geri stayed on the line as she guided me to the dealership. She greated me at the door and knew exactly what car I was interested in purchasing. The deal went through effortlessly. I'm going to love the navigational tool! There is a lot to learn and Geri promised to help me. I love my Honda!

Mikesdad

Feb 4, 2016

I appreciated how fast they were able to service my car and get me on the road. True, the technician forgot to attend to the detail work, but they set me up with another dealer close to where I was later in the day, and that detail was done in less than five minutes. So no complaints, and yes, I would recommend them based on my experience today.

adamhegstrom

Feb 1, 2016

I am a recent college graduate who was looking to make their first big purchase. Having never purchased a vehicle before I was a little intimidated by the whole process. After visiting a few dealerships with anything but desirable service I was a bit discouraged. However, my experience at Parker Johnstone Wilsonville Honda was a complete 180. Their service was amazing. Anastasia reached out to me personally and was able to answer all of my questions with absolutely no pressure to buy. She made herself extremely available to work with my schedule and did not rush things at all. I felt like I got a really great deal and would recommend Anastasia to anyone who is interested in a Honda.

HondaGuy

Feb 1, 2016

2013 Accord with 13K Miles! Excellent car! Nichole, Jeff & Steve were great to work with. Even had the original floor mats included with the custom "rain" mats.THANKS!Keith & Marie

Jerry59

Feb 1, 2016

Quick service. Employees seemed happy. Great customer service! Clear communication. Took less time than estimated. Vacuumed and cleaned car to boot! Place was clean. Nice and comfortable waiting area.

cartalkguy

Jan 31, 2016

The service here is great. The staff are friendly, easy-going, and very knowledgeable. At no time did I feel pressured to buy anything yet staff were available to assist me when I had questions. Both the sales and service staff that we interacted with both helpful and actually engaged in conversations with us that didn't make us feel as if they were just talking to us in hopes of us buying something. I would highly and genuinely recommend Wilsonville Honda to anyone looking to purchase a quality vehicle (new or used) with quality service.

Dora1234

Jan 27, 2016

Everyone I dealt with was very friendly, and helpful. I came in and Gaylen Cashman greated me, and went to work on checking out financing options for me. Because I had looked on line before and sent in inquiry, she knew exactly what I was looking for. I was going to have to settle for a smaller car then I wanted, but she had a used vehicle on the lot that was exactly what I was looking for and a price I could afford. The experience was perfect, and easy.

Caron

Jan 26, 2016

Friendly service. It was a straight forward, friendly and a pleasant experience. Staff was very helpful and kid friendly. We never felt pushed into our decisions. The staff was patient and friendly. We would highly recommend Wilsonville Honda.

Kelsey05

Jan 25, 2016

Best customer service! Everyone is very friendly and helpful. They were eager to help, but not pushy. I came in to trade my vehicle in not knowing what I wanted and very indecisive and Zac was patient and helped me figure out what I wanted and I love my choice! :)

SusiB2007

Jan 25, 2016

Wilsonville Honda is AWESOME! Service is fast! Car is returned clean... inside & out :) Staff is always helpful - quality of work is the best - showroom is clean & friendly - I am keeping my current Honda CRV & hope to some day buy another one! I love my Honda from Parker Johnstone Wilsonville Honda! Thank you team awesome for a job well done! XO Susi B :)

Nick

Jan 24, 2016

Buying a used car can be a difficult experience but the staff at Wilsonville Honda made me feel at ease with my purchase decision. Anastasia provided exceptional customer service during the entire process and was a pleasure to work with. The entire process was transparent and I appreciated the team's willingness to allow me to inspect underneath the vehicle while explaining some of the items that I had questions about during my review of the service records. I would definitely come back to Wilsonville Honda for any future vehicle purchases.

jlz2016

Jan 17, 2016

It began with the death of our 15 yr old, 360K-miled companion and the need for a replacement. A referral from a friend and some online research led us to Wilsonville Honda and Dale. The car buying experience is about relationships and in no time at all Dale felt like a long lost cousin. He was warm and honest - addressing all our questions and concerns. It ended with a deal and a new-used car. We're looking forward to putting 360K on this one and know where we'll go to have it serviced and, when the time comes, where to look for a replacement.

bonz9675

Jan 16, 2016

Treated like family, very nice and caring people there. Love our sales lady Kim, beautiful gal inside and out! Everyone there were very courtious and attentive to our needs/wants. I'm not missing my 2011 Toyota Avalon much now that I have the 2016 Pilot Elite! Thanks everyone!

Branson16

Jan 13, 2016

Excellent customer service. They are there to help and answer any questions you have. They are not aggressive in any way like some dealerships out there. We came from Lebanon bypassing Salem for their service.

JoshR

Jan 12, 2016

Buying from this dealership, changed the way we think about buying a vehicle. They made it a pleasant experience every step of the way. Buy your next vehicle from Wilsonville Honda!!

Dale and Michelle

Jan 9, 2016

Since it had been many years since purchasing a car, we wanted to test drive a few different used vehicles. We found that Wilsonville Honda had two of the types that we wanted to drive. We were greeted by Gaylen Cashman with a friendly smile. She showed us lots of different cars, both new and used. It was so nice to see the real price of each car... knowing that we didn't have to haggle for 3 hours over the price! It allowed us to look at the cars we could afford and not bother with ones that we couldn't. After test driving them, (one was a Honda, one wasn't), Gaylen showed us all of the paperwork on both of the vehicles, we were so impressed! She went over payment options on both vehicles...not pressuring us one way or another. She was professional, informative and VERY patient! When we decided to purchase the Honda Pilot, she introduced us to Steve Morris to assist with the financing. He efficiently explained all that we needed to know on financing our new suv. What a positive and refreshing car buying experience. We absolutely love our new Pilot and would recommend Gaylen and Wilsonville Honda in an instant to anyone looking for a new car!

Bryan M.

Jan 4, 2016

I checked out a 2016 Accord Sport at other dealership and was very impressed with the car. I asked the salesguy a few questions but he seemed more rushed to sell me the vehicle instead of answering my questions. So I decided to try Wilsonville Honda. I went online looked at the inventory found the car I wanted submitted my information to brandie the finance manager and within an hour I received a call back from Gaylen with my payment information. In about an hour after I arrived I inspected the car and I was out the door with my new car. Excellent customer service from employees all around and will definitely recommend Wilsonville Honda. Gaylen and Brandie were extremely nice and very professional.

Alice

Jan 3, 2016

I'm a single, senior adult woman. I trust Parker Johnstone completely. Never failed me. I love that they wash my car with each service.

Rob H.

Jan 2, 2016

Simon, Nichole and Brandie at Wilsonville Honda were great to work with, very knowledgable and friendly, and went out of their way to make our experience there stress-free. We came away with a great car at a fair price and were extremely satisfied. Big thanks to Nichole for providing coloring books for the kids while we worked on the paperwork and for laughing at corny kid jokes! We highly recommend Wilsonville Honda and look forward to our next car purchase, although that will be a while because, hey, we bought a Honda.

AnnF

Dec 31, 2015

Parker Johnson Wilsonville Honda has friendly, knowledgable staff. Everyone was helpful, smiled, and made me feel welcome without any sales pressure. That truly makes buying a new car a pleasant experience. Thank you Kim Posey, you were the best.

CherylT

Dec 31, 2015

They did what no other Honda dealership in Washington, Oregon or Idaho could do! They were able to get me the 2016 Honda Fit in the color I wanted with all the features I wanted! And it arrived earlier than expected! I got weekly update phone calls from our salesman, Aaron Malmstrom, who was always friendly and professional. When we came to pick up the car and we met everyone in person, it felt like seeing an old friend. I could not be happier with this whole experience.

steelpirate7

Dec 30, 2015

Geri Reeves provided superior service as I came in to look at a used Honda. I appreciated her friendly and relaxed approach. The service team and the financing team also did a great job, especially as they performed the agreed-upon work to be done on the used car I ended up purchasing. I was blown away by the work they did to make it look like new. I especially like the undercover car lot. I heard about the Wilsonville team from a friend, and now I will refer others to their business as well. Finally, when I purchased the maintenance service and subsequently requested a refund within the grace period, they did not hassle me at all. Five stars for Parker Johnstone Wilsonville Honda.

aa15

Dec 29, 2015

Everyone I spoke with was very welcoming and helpful. This was my first time buying a car and the salespeople (both online and in person) were all very helpful and patient with all my questions. They were very accommodating and even stayed past closing time by over 90 minutes to help get everything in order for my purchase.

GP

Dec 27, 2015

If I were to sum it all up in one word - WOW!!! I was a skeptic after seeing the video about the smart and simple buying process. However, this perception was changed very quickly - from the email communication from Ashley and Anastasia, to the professional, no-nonsense sales experience with Nichole, to the financing and documentation with Steve, the whole experience has left me with a totally new feel of what car buying should be, not to mention the friendliness of the staff not involved directly in the process. Including the appraisal of my trade-in, test driving the vehicle I was looking at, to completing the purchase formalities, the entire process was complete within a couple of hours - not something that I have ever experienced in 15+ years of buying cars. No-nonsense, negotiation- & hassle-free, no trying to sell a ton of additional features I didn't care about - not the typical car buying experience. Nicole was extremely professional, with a personal touch, and made me feel at ease from the moment she greeted me, till after the sale was complete. The same can be said about my experience with Steve. I will be absolutely be returning here for service and future car buying needs.

Carbuyer

Dec 26, 2015

Had a great experience at Wilsonville Honda. Sales staff truly listened to our needs, found just the right used car (Camry) to fit our budget. The pricing is clear cut, no hassle. I highly recommend them.

jcwilson211

Dec 22, 2015

We had a great experience at Wilsonville Honda. The entire staff was very helpful and eager to meet our needs. We really appreciated the non-aggressive sales approach. It made the entire buying experience a positive one. Our experience with the service department was also very positive. They went above and beyond what was expected to ensure the work was done properly and in a timely manner. They maintained consistent communication to update us on the progress of the work being done and were just very friendly overall. We would highly recommend Wilsonville Honda!

Vytas

Dec 21, 2015

Great team effort. Does not matter who you go with-but the one you sign with is a car counselor and friend. Highly recommend Wilsonville Honda!

Happy Honda owner

Dec 20, 2015

This car buying experience was so different from other experiences I have had. I actually enjoyed it. Geri was fun to work with and was extremely thorough and professional. Everyone at the dealership was very personable. I took my old Honda to this dealership for service for several years, so they know me there. I had service folks come to congratulate me after my purchase.

PJ Customer

Dec 18, 2015

If you want your historical, haggle back and forth car purchase and all the stereotypes from the past, do not go here. If you want to deal with people and have normal conversation, get an excellent deal and top notch service, then this is your place. Geri was simply outstanding!

ACashman14

Dec 17, 2015

Everyone at the dealership is incredibly friendly and do everything possible to make buying a car as easy as possible. This is the second vehicle I have purchased from this Honda dealership and Gaylen. I have had excellent service both times, and will surely return for my next car purchase.

Welch Family

Nov 30, 2015

Had only six hours on Sunday to try and find a new car and made the trip up to Wilsonville and had a great experience. Kim Posey and everyone else I worked with made the process simple without any pressure. Found the Pilot we were hoping to get and was able to work with the finance team to determine my best options. Was able to spend my time and energy figuring out what we wanted to buy, rather than haggling for the best price.

Arianatee

Nov 28, 2015

I've only ever heard negative things about buying a car and the hoops people have to jump through. However, my experience was very easy and fast. The staff was very helpful and kind the whole time

Chuck1998

Nov 25, 2015

Two months ago, we purchased our 5th car over the past 10 years from Wilsonville Honda. Gaylen Cashmen has assisted us with the last three, and she's an absolute pleasure to work with! Gaylen is knowledgeable, responsive, and extremely customer focused. In each case with us, there was absolutely no pressure to purchase. Gaylen simply made sure she understood what we wanted and then worked hard to take care of us. She made the car-buying experience extremely easy, quick, and hassle-free. I've come to really appreciate this dealership, and Gaylen in particular.

Stiubh

Nov 25, 2015

Gaylen was extremely kind and helpful! She worked hard to meet our needs and get us the car we wanted! Steve was also great - again working fast, friendly, and took time out of his busy schedule to help us make a change! They all worked hard to make the process quick for a family with young children's' needs.

paulak

Nov 24, 2015

our visit went well, very easy and comfortable. timeline was great got the car we wanted earlier than anticipated. Gaylene was great, very helpful, answered all our question, she was very knowledgeable about the pilot.

RG

Nov 24, 2015

After an unfortunate car accident, I found myself having to quickly replace my totalled SUV. I arrived at Wilsonville Honda and was introduced to Gaylen. I appreciated her knowledge and patience as I pondered a pre-owned Honda Pilot. Both the Pilot and Gaylen were a great fit for me! She really put my mind at ease and never made me feel pressured. This was, by far, one of the best car buying experiences I've ever had. I highly recommend Wilsonville Honda and Gaylen Cashman.

Honda Lover!

Nov 24, 2015

We have purchased 2 Hondas in the last 7 months from Gaylen at Wilsonville Honda. Both purchases were very easy to complete and we feel that we got great deals in both cases. In the past we have always purchased our cars (always Hondas) through our Credit Union Auto buying service. However, we decided to give Wilsonville Honda a chance to do better (and they did).We bought a 2015 CR-V in February 2015 and a 2015 Civic in September 2015. While the CR-V purchase was very easy, the Civic experience was even better. We were actually vacationing in Hawaii when we worked with Gaylen on the purchase. We communicated by text and email the whole time.We told her what we were looking for and she found the exact car we wanted. She even put a SOLD sign on it and sent us a picture! We completed the purchase the day after we returned from vacation and drove off with our new car!We can't say enough about the staff at Wilsonville Honda. From Sales to Service they are the best! We have taken our Hondas in to Wilsonville Honda ever since they opened and LOVE our service team!!

JohnnyHondaDriver

Nov 24, 2015

Wilsonville Honda had the used Honda Pilot I was looking for. The process was pretty simple and easy. The price was negotiated in short order and painlessly. Gaylen was easy to work with and knowledgeable about the car and options available to me. I would buy from her again.

Vignesh Gnanasambandam

Nov 23, 2015

Nichole was very diligent with her responses throughout my car buying process. Any email/text you send her, there will be a reply in the next few minutes. Also, on the day of my purchase, she took care of all the paperwork and enabled me to take the car out within 30 minutes. It was a great experience overall!

Beckie F

Nov 22, 2015

I worked with Nichole as my sales person. We had worked with her in the past when we purchased our Accord at Parker Johnstone's Wilsonville Honda. She was friendly and helpful going out of her way to make sure I found just the right vehicle. I test drove several models and she was patient and understanding that I took so long to decide exactly what I wanted. Of course being the picky buyer that I am I wanted a model that they didn't have on the lot. They located the vehicle at another dealership and got me exactly what I wanted that same day. I ended up purchasing a CR-V and just love my new car. The no haggle pricing is great. I had shopped around so I know I was getting a good deal. The whole buying experience was great and I will definitely recommend them to my friends and family.

elliwork

Nov 21, 2015

Aaron was fun, easy-going, informative, and very helpful.The paperwork was easy and fast, I got a great deal and Aaron made sure the car was cleaned, fueled up and ready to go. He also sat with me in the car and reviewed the main features, even setting my favorite radio stations.

AJ-Cary

Nov 20, 2015

I worked with Michael and Anasatasia primarily. Both of them were awesome and very friendly.Every employee that I interacted with was very pleasant and helpful. You can tell they take the time to hire good employees. Our car buying experience was very seamless. Once we decided that we wanted the car it only took a couple of hours for us to get everything wrapped up and on our way. I would highly recommend this dealership to anybody who's interested in buying a car. This dealership is different from your "typical" dealership, and that is a very very good thing. I am definitely going to be back for future car purchases.Actually every employee that I interacted with was very pleasant and helpful. You can tell they take the time to hire good employees. Our car buying experience was very seamless. Once we decided that we wanted the car it only took a couple of hours for us to get everything wrapped up and on our way. I would highly recommend this dealership to anybody who's interested in buying a car. This dealership is different from your "typical" dealership, and that is a very very good thing. I am definitely going to be back for future car purchases.

Tina

Nov 20, 2015

Mike gave me excellent customer service, even coming in on his day off! Very friendly and easy to talk to. I have already recommended him to someone. I will definetley be coming back!

Pabel Delgado

Nov 18, 2015

It may be counterintuitive but, I think your "no negotiations" policy is the way to go. Because of the policy, my sales rep, Nichole, didn't need to strongarm me into a purchase. She was free to interact in a professional and consultative manner.Nichole fully answered every question I had. It was great. I give her a HUGE THUMBS UP!

gleasonem

Nov 17, 2015

Our sales consultant worked with us to get the best deal possible, answered all of our questions, and offered to go out of his way to pick up paperwork on his day off.

Kyung Min

Nov 17, 2015

I came this location to sell my old honda car. My helper, Anasatasia, from starting to finishing all of work we went through she was such a kindly and nice person, very politely answered all of question and made me so calm(i get so nervous and feel akward when im with someone who i dont know) while im stating there. Thank you for you kindness!!

Curtis12

Nov 14, 2015

My husband and I called Nichole at the dealership to let her know we were on our way and she got the paperwork started. As soon as we arrived it took about 40 minutes to close the deal- what an easy process!

Sgabalis

Nov 9, 2015

Thank you Aaron for helping me from start to finish!! This was the best experience I have ever had at a car dealership. Aaron was very accommodating and helpful! Enjoying the civic and extremely happy with who I bought it from!

Erika in Oregon

Nov 4, 2015

I had a great experience. Zac made buying a car really enjoyable. I love the no-haggling policy - it took a potentially intimidating experience and made it really fun! I would recommend Parker Johnstone's Wilsonville Honda to anyone without reservation.

2016 Pilot

Oct 31, 2015

The process was very easy and did not feel pressured. As we were going through the purchasing process it seemed as though we had a lot of down time where we were sitting at a desk waiting. Everyone that we dealt with was very nice. They never pushed us into things they just gave us the information and let us make the decision that was best for us. This dealership says that they have a overall low price and there is no need to negotiate. I felt that the price that they gave us was not the lowest that they could have done.

David 123

Oct 30, 2015

Nichole made my new Honda Lease greatly painless and wonderfully handled. Could not say better things! She and The dealership are the absolute best. Highly recommended

Bryan C.

Oct 28, 2015

This is the first dealership I've been to in over 20 years. I generally buy from private party or by using a broker. However, after doing an internet search for a specific model and year of Honda (2012 Accord EX-L) I was interested in purchasing, I decided to test drive a vehicle at Wilsonville Honda that fit all my criteria (Certified Pre-Owned, great price and low mileage). This was one of the best car buying experiences I've ever had - bar none. The "sales" person (Dale) didn't try to sell me anything. He was knowledgeable about my car, answered all my questions and provided excellent customer service throughout. The loan process was simple, no-fuss/no-haggling, and quick. This place gives "car dealerships" a bad name - in a good way! I'd recommend this place to anyone looking for a quality used or new Honda.

vasanthrvr

Oct 26, 2015

My experience at Honda was Great. I have been explained with all the process which Honda Dealers follow in the selling process. Michael Kinsman were very kind and assisted to his best in selling me a Honda. He explained me everything in detail. I really appreciated his efforts.

tgraham

Oct 24, 2015

My husband and I recently bought our first car together and initially were pretty nervous about the experience. Our first stop was Wilsonville Honda as we were interested in a Honda Pilot. We were dead set on just wanting to test drive and gather information and didn't want to be pressured to buy that day. The sales people at Wilsonville Honda were super nice and not pushy at all! They didn't follow us around the lot or hassle us at all! When we were ready to test drive, Gaylen got us all hooked up! She was very knowledgeable about the cars and again, not pushy at all. We test drove both the Pilot and the CRV. We were still on the fence about what we wanted so we headed to two other dealerships. What a difference! We went to a Jeep dealership as we were interested in a Jeep Grand Cherokee. We pulled into a carlot full of salesmen just standing around. Right away it was different from Wilsonville Honda. The salesman approached us immediately- no time to just talk amongst ourselves. We took a test drive and the salesman knew nothing about the car. He kept having to look at the sales sheet on the window. The test drive was so awkward- the salesman didn't say anything unless we asked. We didn't want pushy, but we at least wanted to know about the car! We decided the car and dealership weren't for us. We ended up back at Wilsonville Honda the next day to test drive the Pilot again. Gaylen was there and even cut her lunch break short to take us out on another test drive- again not pushy at all. We left the dealership set on wanting a new Pilot, but just had to figure out our budget. The next day, a Sunday, we got a call from Gaylen that they just got a similar Pilot as what we were looking at and it was a really good deal. We dropped everything and got down to the dealership. We test drove again and decided it was too good of a deal to pass up. We ended up buying a slightly used 2016 Honda Pilot that day! Gaylen was super patient throughout the whole process! She knew exactly what we wanted and got us a great deal! It is true that this dealership really is "worry-free, hassle-free." We had a great experience and would recommend the dealership and Gaylen to anyone needing to buy a new or used car!

Jstone

Oct 16, 2015

Michael Kinsman is a very honest salesman with heart. Great experience I will be a return customer for sure. Well worth the 5 hour drive to get there

Liz clark

Oct 9, 2015

When I wrecked my 2014 Civic, which I bought from Trevyn the year before. ((Eek) my first accident ever) . I couldn't imagine dealing with anyone else than Trevyn, he made the experience so easy and hassle free, His whole team I just really liked them. And I could tell the difference. When I dealt with the other team , and when I went to other dealerships, and I tried to entertain other cars. But deep down I love my Honda Civic. Thanks again Wilsonville Honda. Especially Trevyn for your exceptional service....Liz Clark

AlwaysHonda

Oct 7, 2015

To start we are very picky about our cars! Zac was very helpful in suggesting options for us. Never once did he push us into a decision, even though we were very indecisive. He gave us time to talk about pro's and con's and didn't rush us in the process. Once we finally made our decision, of course the car we wanted wasn't on the lot. He went and found one, then he himself went and drove almost an hour away to get our car for us. He was very familiar with the process and went out of his way to make it so we could still close our deal that day! We hope to be able to use him again in the future. Brandie was the person who did our paperwork. We actually went on Saturday night to the dealership right after closing. We had driven all the way from Cornelius so we were very disappointed when we realized they were closed already. We saw some people in the shop and asked them if we could take a quick look around, and they were unsure, but Brandie walked around the corner and was very happy to help. She walked us through all the cars we wanted to look at. That was very sweet of her to take the time when it was time for her to go home. We assured her we would be back the next day, and that we did. After our pleasant experience with Zac we were so happy we could see Brandie again after she was so nice in helping us the night before. We went in and she had all our papers printed and ready for us. We were out of there in no time! Well after sharing some about our families and lives of course! We absolutely LOVE Brandie and Zac and are very thankful we got to meet them!

HondaDelight

Oct 7, 2015

The whole experience was stress free which took me by surprise. I was expecting a huge price negotiation battle and didn't even have to go there. Of all the Portland area dealers I received quotes from, Wilsonville Honda beat them all. But most of all, Zac Dreyer was absolutely awesome to work with! I loved the video he sent me of my car when it arrived from southern Oregon. I thought this was a nice touch and great customer service. Thanks Wilsonville Honda for standing by your words "Risk Free | Worry Free | Hassle Free".

The5thElement

Sep 12, 2015

It wasn't like going to the dentist. We experienced virtually no hassle or stress during the sales process at Wilsonville Honda. Their staff was very attentive to our needs and taking care of the nit-picky details. We purchased a great car at a reasonable price. We worked with Stuart Freeman in sales and he's a rock star. We also worked with Brandy Weppler in Finance and she was great too. Just keep doing what you're doing guys, because it works! We would not hesitate to purchase our next vehicle here.

arreolav

Sep 9, 2015

I needed a vehicle with hand control for adaptive driving and they were very helpful in contacting the vendor for adaptive driving hand control. Agent also was very friendly and flexible on allowing me to sign lease at the latest possible date without loosing sales promotion.

HondaLover

Sep 9, 2015

My family loves Parker Johnstone Wilsonville Honda! I just purchased a 2016 Honda Pilot this past weekend - our 4th Honda purchased there over the last 2 years - and my experience was high-quality all the way. We especially appreciate Wilsonville Honda's low-pressure approach to car-buying, with none of the stressful negotiating that we've experienced at other dealers. Dale Winterfield took excellent care of me, providing comprehensive information about the different Pilot models & features. And Steve (finance guy) was super friendly and helpful. We'll definitely be back to Wilsonville Honda for our next vehicle!

Lruiz00

Sep 9, 2015

I've purchased 3 cars from them. This experience was by far the worst. They took my 2013 accord in trade with a small deficit on my loan payoff for me to absorb, then turn around and advertise my trade on their website for $12,000.00 more than they gave me. 12k! Im all for everyone making money on the deal, but although it's not illegal to give your clients the complete shaft on their trade, it is unethical and you should be ashamed. THEN the salesman calls my house and tells my husband that I'm confused and that wasn't my trade on their website. Um....THE VIN NUMBER IS THE SAME! AND they shaved about 5k in mileage off of their add too. The car had 32k miles and the ad said 27. So wrong.....highly unethical and just terrible business practices. Sad.

Penny

Sep 3, 2015

That was first experience buying a new car and it was the most wonderful time. Nichole took her time with me and went over everything thing with me and help me set up my Bluetooth on my Honda. I have my dream car. Thanks for all the help Wilsonville Honda you guys/gals rock. Keep up the great job. Penny

djs

Aug 25, 2015

I wonderful car buying experience! I recommend Kim and Gaylen and Parker Johnstone Wilsonville Honda. When I buy another car (probably 10 years from now) I will definitely return.

Mike P.

Aug 25, 2015

My response to Ms. Dent's email asking for comments or suggestions to improve service.My Honda Accord had "A1" service on August 1st.I responded to Ms. Dent's email August 3rd.No response yet. Customer service is on a decline?Dear Malena, Thanks for the email. This was my first time servicing my vehicle at Wilsonville Honda. Ive purchased my childrens cars from Wilsonville Honda and have only heard good things from them regarding your service department. This past Saturday, August 1st, I brought my 2014 Accord in at 1045 AM for A1 service. The service lady was quite nice and all I requested was the A1 service and to replace the wiper blades. She took down my contact phone number and also stated that the would complimentary wash my car. A little over an hour later my car was done. I went to the service desk to do the paperwork having money ready to pay for the windshield wiper install. The young man stated that the wipers were not replaced. I told Im that I requested new wiper blades. He then stated that they were tested and did not streak. The last rain we had a week ago or so required me to use my 14 month old wipers and they did streak and that is why I wanted the new wipers. I left feeling disappointed regarding the Wilsonville Honda service experience. I got to my car and noticed it was washed. Upon further inspection I observed water spots all over my car from the service departments complimentary wash. I also had to reset the oil change notification in my cars MID.When I got home, I ended up spending time hand washing my car to remove the water spots on the trunk, roof, hood, doors and front/rear bumpers. Regarding the water spots, when I was purchasing my vehicle at Wilsonville Honda and my salesperson brought in the finance lady, she strongly encouraged me to purchase the paint protection package. I had told her I had bought such paint protection packages in the past and thought it was not worth the price. She told me the new paint protection technology she was selling made it that after washing your car, you would not have to wipe it down and that there would be no water spots. The complimentary wash has disproved her description of the new paint protection technology due to the water spots left on my vehicle. Did I waste my money purchasing the paint protection package ? I think I did. I live in Beaverton and Beaverton Honda is about a ten minute drive. I do business with Wilsonville Honda because their service department had better customer service than Beaverton Honda. Thanks,Mike

Eiseman, R

Aug 22, 2015

Nichole helped us in our car purchase. She was most pleasant to deal with. She was not pushy or intimidating or using any pressure tactics. Quite the contrary, Nichole was most helpful, answering our many questions . This allowed us, in a very pleasant way, to make a fully informed decision. Nichole was very professional in her approach. Our car buying experience was a joy. I would recommend Nichole to anyone looking for a car, as well as Wilsonville Honda.

ScreenName22

Aug 20, 2015

We just purchased a brand new Honda Pilot. The experience at Parker Johnstone was very good. The salesman was not pushy at all. There was no haggling over the price, and the price was already lower than competitors. Their kids play room is AWESOME! The kids didn't want to go home. I now recommend this dealer to any of my friends and family who are interested in buying a Honda.

derweissehase

Aug 19, 2015

My sales consultant Zac Dreyer made the whole buying a car fast and professional while making it fun. I would recommend this dealership to anyone looking at a new Honda.

bhappy2015

Aug 18, 2015

Wilsonville Honda was out of our way, WAY out of the way, but after talking to Armondo about our car issues I was ready for the drive. We bought the car from a different dealer a few years ago and experienced ignition problems just recently, but getting it fixed was a nightmare. Our dealer found out it was a recall item from a couple years ago that had worn and needed to be replaced. Long story short, two other service departments gave us the run around about fixing and Parker Johnstone stepped up. From my first conversation with Armando to our service visit with Kristina, I was thrilled. They listened. They took care of it and rescued the whole situation.I will drive the extra mile for the Parker Johnstone service center, it was truly worth it.

2carbuyers

Aug 15, 2015

Three months behind us and we love both of our cars.Geri Reeves helped move the purchase and lease processes swiftly while answering our questions clearly and honestly. She put us both at ease.

dkan

Aug 13, 2015

I am updating this again since Bob has solved my problem. Even though things did fall through the cracks everything is all squared away. I am not sure if I can ever go back as a customer but what is done is done. Again, Bob did ultimately got to the bottom of things and solved the issue, I think that they deserve their 5 stars back.

bernie

Aug 10, 2015

Nichole Friswold our sales rep. Was very helpful exp. provided excellent suggestions how best to set up our CRV and very helpful in customizing all the settings etc. Overall great experience

newcarguy

Aug 10, 2015

We drove 550 miles R/T to purchase a hard to find, new model Honda posted on the dealership's website - a 2016 Honda HR-V AWD with NAVI. To begin the long distance process, a reasonable deposit via credit card over the phone was all that was required to reserve the car's VIN and stock number. The car arrived much quicker on their lot than they had estimated (a big plus). The sales person "Gaylen" called us the day the car was serviced and available. We were greeted with kindness at the door when we arrived to begin the purchase process. We were shown the car (initial reaction, wow! what impeccable quality) and then took a test drive while Gaylen rode with us and explained the new cars features.During the purchase process our time was treated as being valuable, every question was thoroughly answered, the quoted prices and costs at signing were exactly as told to us days earlier long distance over the telephone. "Brian" manned the finance desk that day during our purchase and was just as friendly and calm mannered as the sales staff. He answered every question thoroughly.Once purchased, Gaylen again sat with us in the vehicle in the lot and explained the details of the sophisticated electronics and navigation touchscreen, back-up camera, dashboard icons and details, spare tire and jack, etc. We were delighted with the car upon purchase, tickled pink actually - c'mon, have you seen the dash lights and layout on the new HR-V? You'd have to be a jaded driver not to light up when one of these sweet little cars fires up.Now, our assessment one week later and 400 miles driven: Gaylen called us at home to ask if there was anything more she could do for us, and to answer any more questions we might have after our long drive home in our new car (nice touch). Our experience so far is that the vehicle has exceeded our expectations in ride, handling, appearance, and fit & finish. The biggest and most welcome surprise for us are the early fuel mileage numbers. The numbers on the trip computer match our fuel fill up numbers, so there's no fudge going on. We are getting 45 mpg highway when driven on Oregon's highway 26 at the posted 55 MPH speed limit, and after a one day trip of 132 mixed miles through the mountains of Eastern Oregon we averaged 38.6 mpg. We haven't driven freeway speeds yet, we live in a rural area with paved mountain roads, but do have a steep 1/2 mile gravel driveway. That steep, rough, driveway, and the mountain passes that surround us were factors in purchasing an all wheel drive vehicle. The ride on our HR-V is actually smoother and much quieter than I had anticipated. It is without question, the nicest AWD vehicle I've ever driven (at age 60, I've owned and driven a lot of cars and trucks). The CVT transmission is quiet and does it's job on the highway mountain passes without being noticed. All in all a delight to drive.Thank you, and hats off to the staff at Parker Johnstone Wilsonville Honda.

lhmarinez

Aug 8, 2015

I visited Wilsonville Honda, first spoke with Aaron via telephone, then met with Zac at the dealership-both were AMAZING, even though I wasn't able to purchase a car at this time, I will DEFINITELY go back!

Sandy

Aug 8, 2015

I went in today, traded in my 2012 Civic for a 2013 CRV. I was helped by Zak and was quite impressed!I went in knowing what I wanted to purchase, one was available and I happily purchased it.

SH

Aug 8, 2015

We drove from the Corvallis area to buy and will do it again the next time we need a car. They surpassed out expectations on trade-in value, gave us all our options for buying, including leasing and ordering exactly what we wanted. No four-square haggling. All options were printed out so I could compare the rates, trade-in value, monthly payments, down payments, options etc. and choose what worked best for us. The dealer had an area for the kids to play. I highly recommend working with Gaylen in sales. She added personal touches througout the process. She called and texted to keep us updated on where our ordered car was. My kids adored her and she went out of her way to make sure we were all taken care of. She followed up and took care of questions and concerns we had after we took the cars home. She accommodated our schedules and just went above and beyond in every way. We actually enjoyed buying our cars instead of dreading it. I can't imagine buying from any other dealer after coming here.

bruce j

Aug 7, 2015

i purchased a honda in 2007 from a different dealer and when i needed service i decided to try wilsonville honda,because it was a more convenient location for me.the service dept. was so great to work with.after 8 years i wanted a new vehicle and thought i would try wilsonville honda, because of the great people in the service dept. i met customer service rep.nichole friswold and she explained how they do business at wilsonville honda.no games,no hours of negotiations.i test drove a cr-v and she told me about all the new safetyfeatures and options on the vehicle.after going back a couple more times with more questions and test drives.i decided to buy. i can honestly say it was the easiest buying process i"ve ever had. i am 70 years young and have purchased many cars over the years. i was used to spending hrs. going back &forth to make a deal.my service rep. nichole was excellent.

Happy girl!

Aug 6, 2015

I looked for my Honda Accord Hybrid for over year . I found the one I was looking for at Parker Johnston south of Portland. I bought it over the phone. I was impressed with their handling of the paperwork in that I live in Seattle at the fed exed it to me overnight. when I drove to Portland to pick up the car it was ready and on time . Great experience.

TonyB

Jul 25, 2015

We had visited more than a dozen used auto sellers before walking into Parker Johnstone's Wilsonville Honda, and by that time our expectations were really low. Almost immediately it became clear that they do things differently there. Not only is their dealership more selective about the pre-owned cars they offer, they also put a premium on providing a no-pressure, no haggle experience for their customers. As we spent time there looking around, it was easy to notice how everyone there genuinely likes what they do. We worked with Customer Service Rep Nichole Friswold and she was so helpful, answering every question and taking time to show and discuss in detail every vehicle available in our price range-- and we never felt pressured or rushed into a decision. What a difference!We were especially impressed with how nicely the used cars were detailed and presented (the inventory is kept indoors so every car looks great, inside and out). The prices were absolutely comparable to identical models we'd seen on smaller lots, but the quality of the vehicles at Parker Johnstone's was so much better. We found a better vehicle than we thought we'd be able to afford, with lower mileage and in exquisite condition. I'm so happy we looked around thereSteve Morris in their financing department was very easy to talk to and helped us obtain a lower interest rate than we had budgeted (effectively enabling us to purchase an extended warranty with the savings). He reinforced their desire to make us happy at every step, offering options that allowed us to make choices that we would be happy with for the life of the vehicle. This was the most positive car-buying experience we've ever had. They have a great selection of cars, you're treated with respect, and they even include a five-day money back guarantee. I can't recommend Parker Johnstone's Wilsonville Honda strongly enough, We'll definitely buy from them again.

Tim

Jul 20, 2015

the experience me and my wife had today was by far the worst, most unprofessional car "not buying" experience we have ever had. It was a complete waste of our time and really a huge "kick in the nuts" if u will. I didn't sleep, got off a 12 hour shift of work n we drove almost 2 hours in two different vehicles with all 3 of our kids to b completely screwed around n let down. Your people did exactly what they assured me would not happen if I drove both my vehicles all that way. We wasted our day to have my credit ran by multiple company's n denied which I'm sure is a plus......or not! after earlier that day I was told we were good to go. N then when i got there they told me they had a even better offer for me. But then I was pretty much told how big of piles of crap both my vehicles were. N they were worth pretty much nothing. N the deal that they assured me i could have was no longer available.

joe123

Jul 14, 2015

Gaylen was amazing. She helped my father buy his car a few months before and he recommended her to me. From the moment we showed up in the dealership everyone was so kind and helpful. Gaylen made sure I understood the paperwork that was being put in front of me and was not pushy at all. The test drive was great cause even though the interstate was packed and not moving she knew the town and area well enough to get me out and be able to actually experience the car. She was just so helpful and I would recommend her to anyone.

thosaka

Jul 11, 2015

Lacey was professional, kind, and informative. Worth the 80 mile drive to buy a car - I don't think I'll ever go to another dealership.

Sadie and Me

Jun 30, 2015

I knew that I wanted a new Accord with manual transmission since I already had two of them since 1986 and my present one has 270,000 miles and going great. I also wanted to have an acceptabe price quote online before going to the dealership. I wanted to pay the price and drive away, no hastle, no pressure for add ons. I went a dealerahip out of state Saturday and it was a nightmare. Sunday 6/28 I hesitated to call Wilsonville Honda, but Ashlyn set me up with Nicole and right from the start I was SO at ease! We drove the car, the price was exactly as quoted online, Nicole respected that I wanted NO upgrades so no pressure there, the papers were signed, the car detailed and I drove away singing happily! What was unusual for me, though, was that during my experience there I felt so comfortable and not at all anxious. Nicole was awesome to work with and I really enjoyed getting to know her. I will highly recommend the great team at Wilsonville Honda!

clownlover2

Jun 15, 2015

I had visited a local dealership and was extremely unhappy with the long negotiation process and the lack of "power" my salesman held.I contacted Ashlynn online at Wilsonville Honda and set up appt to see her. I arrived early and was greeted by a salesperson that teamed me up with Nichole Friswold. This lady is a breath of fresh air!She was extremely informative, with a no pressure approach that is incredible!!I will recommend Nichole to everyone I know! She is awesome!!Also Brian in Finance is awesome too!! Very easy to deal with......

2carbuyer

Jun 9, 2015

We were actually dreading the idea of walking into a dealership (based on our past experiences) We reluctantly walked into Parker Johnstone to look for a used Honda and were blown away because the experience was so positive and stress-free! We actually found 2 used vehicles that we were interested in. We left the dealership and came back the next day to purchase both. The prices were great and we were very confident that we were making the right decision for our family. Special shout out to Geri Reeves who patiently and seamlessly orchestrated a 2 car buying experience. Geri was genuine, personable, non-salesish, and very thorough. I would highly recommend speaking with Geri if you're looking for a new or used car! Thank you Parker Johnstone Wilsonville Honda!

Jeff in Astoria

Jun 1, 2015

The salesperson, Nicole Friswold, was informative with a 'no pressure' approach. I would recommend Nichole to anyone. Steve Morris also provided straightforward information with a friendly, no pressure style. The transaction was simple, with the 'no negotiation' price given, you simply confirm the price you should be paying through online sites. Thanks from Astoria!

Jay2015crv

May 27, 2015

Great place to buy a new car. I brought my new 2015 honda CR-V EX from this dealership and they give me a great deal. I love my new CR-V and like the new upgrades and features on the CR-V. Geri Reeve and Dale both help me out on buying a new CR-V. Both sale managers were very helpful also. I highly recommend this dealership for buying a new and used vehicles and for service too.

buyer123

May 24, 2015

Zac Dreyer was great to work with! During the sale he was very informative without pressuring us in any way. He has helped us with questions about the car after purchase. Zac has gone above and beyond to ensure we are happy with our new car and can take advantage of all of its features. Our only complaint was with the finance guy who was overly pushy when trying to sell additions to the car to the point where my fiancee and I felt uncomfortable and disrespected.

super V6

May 18, 2015

Buying a car is one of those necessary evils in life, that most people dred. Me, included. I had done my research and decided on a Honda accord. My only question was V6 or four. I had never been to Parker Johnstone Honda, but upon arrival noticed something different about this dealership. I was met inside the lobby by Gaylen Cashman who turned out to be my Sales consultant. She never pressured me, answered all my questions and was very patient with me through two test drives. I decided on the V6. But this is were it went from Good to Great. After waiting a few days to get a specific color, my car arrived, but upon arriving to pick it up, Gaylen advised me that Honda had just announced a sale on these cars and that my price was reduced another $1200. Who does that. In conclusion I would have to say, If your interested in a Honda, go the Parker Johnston. I had a great experience.

2015 Civic LX

May 17, 2015

Everyone we worked with starting from internet sales through test drive and the finance manager was great. No pressure, honest, knowledgeable and friendly. It was the best car buying experience we have ever had. Zac helped us with all our questions.

dkan

May 17, 2015

I got to say, Wilsonville Honda might have been the best place to get a car. Nichole Friswold is who I worked with and she was awesome! She took her time explaining everything to me and she was very professional, upfront, and honest with everything. I didnt feel pressured at all and she actually took her time looking at cars with me. You know how car salesmen are considered the most untrusted profession. Nichole was most certainly not that. I trust me when buying a car. I was trading in my car and even though I have scratches and digs, I felt that they gave me a more then fair price and even exceeded my expectations in regards to my trade in value. I wanted a limited edition car and Nichole found it from another dealer and actually drove it over for me at no charge. There was an extra accessory on my car which I didnt want and they had no issues removing it. Even the Finance direction, Steve Morris was very helpful and didnt pressure me into getting anything I done need. He was very OCD when it comes to making sure that I am paying for what I get. All in all, I am in love with Wilsonville Honda! They truly make the car buying experience fun!

liohila

May 15, 2015

I was a little put off at first as I didn't get the friendliest vibe when I walked into Parker Johnstone. Nichole turned out to be incredibly helpful and patient as I decided between two used cars that I saw on their website. The gentleman who helped us with our paperwork was fantastic. Great team overall and would purchase from them again.

JamesB

May 14, 2015

Everyone was easy to work with and friendly. Nicole was great, It was quick and easy we got a great car at a reasonable price.

Angie2015

Apr 27, 2015

Wonderful customer service from service center to sales rep. We had an easy experience buying our car. Gaylen was a delight to work with and provided us with confidence in the dealer/ Honda.

dogmom

Apr 27, 2015

I am rating this dealership excellent as it was a pleasure dealing with everyone from sales to finance to management. We were treated with respect and courtesy and made to feel welcome and comfortable.We had dealt with a few other places and were so relieved when we found this dealership and the perfect car for us. Thanks to everyone at Parker Johnstone Wilsonville Honda and we will recommend you to anyone wanting to buy and we will return for our next car!

khotahonda

Apr 26, 2015

I liked that they 'stuck to their guns', with prices etc. Easy and effective folks to work with. Nichole does not beat around the bush either, and is efficient, pleasant, and will go the extra mile for you.Thanks guys! PS. I like my new Black Honda Fit and have named it Spyker Singh!

RJ

Apr 26, 2015

We knew we were going to need a second car soon and because we had such a great time last fall buying a civic from Gaylen we knew she was the one we wanted to work with again. We went in last week and tried out a few cars but at the time did not find what we were looking for. Gaylen never pressured us in to anything we didn't want. In fact she told me not to settle for something that wasn't right for me, she remembered a couple things I said last fall about what I wanted in a car. In a week she check back in with us and they had just got in the car we were looking for. We arrived at the dealership and Gaylen met us with a smile and said take it for a test drive. When we got back she answered all our questions about the car and simply asked if we wanted to move forward with it. Galylen and Brian navigated us through the paperwork in not time flat. The whole experience was just like last time, fast, simple and unpressured. We will definitely be back to Wilsonville Honda with Gaylen's help for out next car. Thanks again for Another great car! Thank you Gaylen!

SJH

Apr 3, 2015

Researched the car online and called Wilsonville Honda. It was a quick chat with Kathleen to get the ball rolling. Negotiated everything over the phone. Hand-off to Nichole who was also delightful to work with on the direct sales side. She got us finished up, set up, in and going with a smile on her face and ours in no time. Steve on the finance side was good at explaining the details and options, offering options instead of forcing them. Paperwork was well explained and painless. And, with all of that, the lowest price for the car in Portland area. Thumbs up!

boyie

Mar 23, 2015

Can't wait to do business again with the wonderful personnel of Parker Johnstone's Wilsonville Honda! They're so accommodating and professional especially Geri Reeves and Brandie Weppler. Thank you so much guys!

Cindy

Mar 16, 2015

Our first time to this dealership. Had spent a miserable day at other dealers before going to Wilsonville. Nichole very friendly, helpful and knowledgeable about the cars we were looking at. She even helped me with setting up the bluetooth and radio settings. We will recommend her to anyone interested in buying a car.

Ryan B.

Feb 23, 2015

We bought a new CRV from PJWH last year and had such a great experience working with Gaylen Cashman that I didn't even give it a second thought on where and who we wanted to work with for our next vehicle. I didn't really have a set vehicle in mind but more of checklist of needs. A quick phone call with Gaylen about my wish list and within a day or two I was walking out of PJWH with a Honda Pilot. I felt very comfortable throughout the whole process and would highly recommend Parker Johnstone Wilsonville Honda. Thank you for another great car buying experience.

Sanchez79

Feb 11, 2015

I experienced my first time buying a car at Parker Johnstone and I was impressed! No one was ever the typical "pushy salesperson," and we were walked through every step of the process. We even changed the amount that we wanted to put down a few times, and Gaylen was kind and patient with us through it all. I've never experienced a tour of the vehicle at other dealerships and I was even helped to set up my phone to connect with the bluetooth in the car before I left the dealership. Great experience overall and I love my new Pilot!

ngat5868

Feb 8, 2015

Our first Honda car and first experience with Parker Wilsonville Honda. Nicole helped us to go through the process. She made us feel comfortable, answered all our questions.

bob

Feb 6, 2015

I am an out of state purchaser of a used Honda element that I saw on the internet. after calling and explaining what I wanted, was transferred to Dale Winterfield. he made the whole thing happen, even meeting me at the Portland airport, .Drive to ParkerJohnstone to complete everything and then start drive back to Colorado .so everything was good. PS not sure I listed everyone I talked to

JulieV

Feb 6, 2015

I had a great experience at Parker Johnstone. My husband and I really enjoyed working with Zac Dreyer, he made us feel comfortable , answered all my questions and NO PRESSURE! Actually the Honda Accord pretty much sold it's self, but Zac was very knowledgeable and showed us all of the new features. My daughter has purchased 3 Honda's from Wilsonville Honda and even though I bought my 2003 Honda in Beaverton, I knew that if I was going to buy another Honda, it would be from Parker Johnstone. Thanks, JulieV

SusieBach

Feb 3, 2015

My husband Mark and I had a great experience turning in one Pilot for the next. Thank you for making the process more enjoyable! I am happy to keep driving a Pilot and even more pleased to be able to return to Wilsonville Honda for the purchase and future service. You all do great work!

ChristinaK

Jan 26, 2015

Working with Zac to purchase a new 2015 Honda Civic was a great experience, he made me feel comfortable and not pressured. I would recommend him to anyone interested in purchasing a new car, I didn't feel pressured or rushed and buying a new car couldn't have been any easier.

i2bczr

Jan 26, 2015

Nicole is an asset to Wilsonville Honda! I was looking for a specific vehicle at this dealership and Nicole helped me through my entire buying process. She made the best use of my time during this buying experience. I found that her knowledge and professionalism far exceeded what I had experienced at other dealerships. As a result, my experience at Wilsonville Honda was very pleasant. I would love to buy my next car form this dealership and hope to work with Nicole in the future.

KMcKercher

Jan 21, 2015

I came in wanting a V6. Nichole suggested the new variable transmission might give me what I was looking for in a V6 and suggested I test drive a VT Accord. Glad I did. Saved a ton of money will get better gas mileage, and got what I thought I wanted anyway. I visited/talked to a few dealerships (Lexus and 2 in the starts-with-a-T-and-ends-with-an-N family) and I got great response without a load of horse crap from Wilsonville. Not your typical car-buying experience (bait and switch, stretch the truth, ding your credit report by applying to multiple finance companies w/o your permission) at Wilsonville. After several hours on site and by phone/text with those other companies, I'll never go anywhere else if I'm buying another Honda.

randmcky

Jan 18, 2015

Our car buying experience couldn't have been any easier. Ashlyn Barry responded to my emails quickly and answered all of my initial questions regarding the current 2014 CRV inventory, etc., and Zac Dryer was very helpful during the entire process, even when we decided to completely change our minds about what car to buy. I wouldn't hesitate to recommend Zac and Wilsonville Honda to our friends and family.

Bob

Jan 13, 2015

After visiting two other dealers looking for a CRV EX L with Nav we contacted Parker Johnstone.. From the initial conversation with Ashlyn to working with Stuart and Steve to close the deal all of our questions were answered and were given a great introductory tutorial on the workings of the vehicle. We will go to Parker Johnstone first next time.

RobrtC

Jan 12, 2015

This is the second car I have purchased from Michael at Wilsonville Homda.He makes the process so easy which was why I went back to him. Nichole started the process in MicHaels absence and she too was excellent.

carebear

Jan 8, 2015

I had the pleasure of working with Gaylynn and Brandie when I purchased my 07 civic, they mad me feel so welcome and calm, they took care of all of my needs, I will definitely be back.

quokynguyen

Dec 31, 2014

We are very happy with our overall car buying experience with Wilsonville Honda. Their no hassle, haggling really made this the best buying experience. We worked with Kathleen Young, Kim Posey and Gaylen Cashman for my daughters first car. Everyone was wonderful to work with. When I called to ask about the sales, Kathleen was very friendly and promptly answered all my questions. I was happy with both the sales they had along with how I was treated that we immediately went in to the dealership. We were greeted by Kathleen and then introduced Kim Posey to help us.Kim was great to work with. She was very friendly and patient. She showed us the various vehicles that we were interested in and answered all of our questions. She took time during our test drive to make sure my daughter was happy with the vehicle and how comfortable she felt being in it. After the test drive, we decided to make the purchase. But due to missing paperwork on our part, we had to return a couple of days later to complete the transaction. Kim followed up to schedule our appointment.On our returned appointment, we had the pleasure to work with Gaylen Cashman. Gaylen was wonderful !!! She reviewed all of the paperwork with us and made sure that we were happy with everything. She stayed with us the whole time while the paperwork was being processed. She kept us updated on the progress along with making sure that the car would be ready for us when we were done. Once all the paperwork was completed, Gaylen thoroughly showed us the main features of the car and how they work and how to customize them. Gaylen is very friendly, knowledgeable and thorough. This was the first car buying experience for my daughter and it was wonderful. She left feeling very happy with the car she got along with the great experience she had with such friendly and amazing people. We definitely felt like a valued customer and would recommend Wilsonville Honda, Gaylen and Kim to our family and friends.

tsquared

Dec 30, 2014

My wife and I purchased a used car from Gaylen and team at Wilsonville Honda over the weekend. Gaylen's approach was very low pressure. She was knowledgable and candid and even let us walk out of the dealership to noodle over the details over a late lunch! We love the new car and enjoyed our experience at Wilsonville Honda. Highly recommended!

Vasiliy

Dec 29, 2014

I liked all the happy faces, straightforward process, great people all around especially Nichole Friswold, I am very happy with my 2015 Honda Sport. It drives so smooth like out of a dream. Lol

calamistyjane

Dec 28, 2014

I purchased my new Honda in September. I've been a Parker Johnstone customer for about six years now, having purchased a used Honda elsewhere, but choosing Parker Johnstone for maintenance after taking advantage of their first time oil change offer -- and great service. It was always a pleasure to bring in my Accord for regular maintenance -- how often does anyone say that? Who really likes to 'waste' their time getting oil changed, etc.? So when it came time to think about a new (or newer) car, I didn't even consider shopping elsewhere. I made an appointment to test drive a new car, and that is when I met Geri. What a stroke of good fortune! Being a woman, I was immediately comfortable and at ease. I drove home my new 2014 Accord that afternoon. Everyone was extremely helpful and easy to work with. And I feel like I am part of a family who cares about my car and about me. Thank you!

Bergeyl

Dec 26, 2014

Gaylen was a pleasure to work with! She made our experience wonderful and did not try pushing us into anything. We had a wonderful and pleasurable experience with trading in our jeep for a newer one.

g00dy

Dec 26, 2014

Our sales person was Gaylen Cashman. She was a pleasure to work with. She was very polite and explained things thoroughly. We will recommend your dealership very highly to others.

Nancy

Dec 23, 2014

We visited Wilsonville Honda because we know Bob Moore. He had explained to us how sales work and we like the fact that prices are set and no negotiations are done. The whole process of looking and buying was easy and stress free. We would definitely recommend this dealership to others shopping for a car.

Warren

Dec 21, 2014

My new car search lasted over a year, and involved many visits to Parker's and several test drives of the new Accord (I had also driven and shopped other brands). I am a very discerning shopper when it comes to a new car, and finally decided the replacement for my 2004 Accord was a 2014. I am very happy with my new Accord and the experience at Parker's. I appreciate Gaylen's helpfulness, patience and flexibility to find just the right fit.

sstearns84

Dec 20, 2014

Very easy sales process and the whole staff makes you feel very comfortable! My family really enjoyed our purchase and would tell anyone looking for a car to go there first!

japurple

Dec 15, 2014

I now have a new family, Wilsonville Honda! It started before I arrived with Kathleen on chat. Gaylen met meet at the door and WOW it only got better. "Purple Gramma" was awesome!!!All the people behind the scenes made my experience so great, I was astounded. Wendy crunched numbers and found the perfect number for me. Then came Brandie, not only did we learn we were neighbors but she finished the marvelous package that I walked out of Wilsonville Honda a very highly satisfied Customer!!!To one purple gramma to the other purple gramma, You are my angel of mercy. I am truly blessed to have had this fabulous experience not to mention my crimson civic.Thanks to Purple Gramma Joni's team :) All you ladies have made a difference in my life!!!!

melissahatch7

Dec 1, 2014

I was nervous that when it came time to get a new car. I thought I would be pressured into getting something that I didn't want or something I could not afford. Gaylen helped guide me to my dream car that was in my budget. The whole time Gaylen was friendly and attentive. Gaylen is the BEST!

M.clay.cole

Nov 29, 2014

Your website was the best and most informative website I've been on, when I came in, someone greeted me and helped me right away. They got me into the car I was looking to test drive and then gave me the absolute best deal! The customer's service was excellent, everybody was very friendly and made a personal connection with us, which goes along way to us.

pam.b.thomas.14

Nov 28, 2014

From the time we walked into the door to driving out with our new car we had an enjoyable stress-free car buying experience. We are so happy with our Honda Fit and thank everyone for all their hard work and extra effort to give us the perfect fit for our newest car addition.

capdek

Nov 23, 2014

I had the pleasure to assist my good friend in his quest to purchase a new car and wanted to take a moment to say a few things about Michael Kinsman and the great people over at Parker Johnstone Wilsonville Honda.The customer service my friend received at Parker Johnstone was superb in every regard when compared with three other Honda dealerships he dealt with in the greater Portland area. Michael Kinsman was the primary customer service rep, and I can honestly say he was the most honest, most caring, hardworking and dedicated customer service rep I have ever had the pleasure of meeting in my 53 years. And note that I didn't say automotive customer service rep. I intentionally meant ANY customer service rep, and that is really saying something when the best customer service rep you have ever encountered has chosen to work in automotive sales. We were also very impressed with the great service we received from Geri Reeves and Jeff Gilmore the day we showed up unannounced to ask some questions when Michael happened to be out of the office. Again, Geri and Jeff went to the nines to make sure my friend was well-informed and well taken care of. And when it became patently obvious where he would buy his new Honda, Michael and Terri Jennings stayed in the office till past 10:30pm to make sure his buying experience was done to his complete satisfaction.All I can say is that the folks over at Parker Johnstone were a real breath of fresh air compared to what you might encounter at other automotive dealerships - a true team of dedicated and committed professionals that treat customers fairly and honestly with a genuine sense of concern for their customers' complete satisfaction and well-being - all topped off with a real zest for what they do.When my wife and I start the process of shopping for a new car, we will definitely pay Michael, Geri, Jeff, Terri and all the folks over at Parker Johnstone a visit - and we have never even been Honda owners! That's how good they are.David K

Sandykaye

Nov 21, 2014

We've delayed purchasing a car for several years because we dreaded the process. We had such a pleasant experience working with Michael Kinsman that the process was not only painless but even pleasant. Michael is kind, intelligent and knowledgable, and has so much integrity. It felt like we were buying a car from a trusted friend!

AnthonyTara

Nov 19, 2014

Easy, relaxed atmosphere, excellent knowledgeable staff (Stuart), and a straightforward process right from walking in the door to signing the papers. I'd happily buy from this dealer again.

Acekb1

Nov 15, 2014

My boyfriend and I came in with a referral from my coworker, no intention of buying that day because he wanted to shop around, and a lot of questions. Right away, Dale Winterfield greeted us, and let us "drive" the experience - we asked specifically to see the stock of used CR-Vs, and he didn't try to steer us to a newer car with a bigger price tag, which is what I was anticipating. He and Steve Morris made sure that every single question we had was answered, and put absolutely zero pressure on us to buy a car; they both made it very clear that they were happy to help us, and you could tell they meant it; they even stayed late with us to finalize our purchase and were such genuine, friendly, knowledgeable guys. I could not have asked for a better first-time buying experience; I wouldn't go anywhere else for my second car, although I think I'll have the 2009 CR-V for quite a while; I LOVE IT. Thank you all so much for being so friendly and patient, and treating your buyers/leasers like human beings. I am so grateful to have had the experience that I did.

Bill K.

Nov 14, 2014

I had researched the Honda Ridgeline for roughly 3 months before I finally decided to contact a dealership to drive one and talk with someone about it. I wasn't aware that Honda had stopped making the 2014 Ridgeline as it prepared to re-tool its line and launched an all new Ridgeline in 2016. The dealership didn't have a Ridgeline on the lot so it went and found one from a neighboring dealer and then called me back to schedule a test drive. That's when I met Nichole Friswold. On our test drive, Nichole helped me understand the differences between the vehicle I was driving and the one that I had "built" on the Honda website. After the test drive, she sat down with me and went thru each option I had selected, explaining each, which were redundant or part of a package I had already selected. She also explained their best price negotiations which means the dealer leads with their best price (which was significant and pleasant surprise) thus eliminating one of the most unenjoyable part of buying a car. After she fully understood the trim package and options that I was looking for did Nichole begin her search for my truck. 3 days later, I took the truck I designed on a test drive and decided to purchase it. I filled out the paperwork between two soccer games and Nichole had scheduled to have the remaining options expertly installed. At all times I knew I could simply call Nichole and she'd take care of everything. She was truly there to help me with purchasing my truck. Her attention to detail didn't stop there as she is quick to follow up with a call or email after every time I brought my truck in to have additional options installed. It was a pleasure to work with Nichole and I feel I got exactly what I wanted at a reasonable price.

gvmmboller

Oct 30, 2014

At the 2010 Portland Auto Show my wife and I were given a certificate for a free dinner if we test drove a new Honda at Wilsonville Honda. Kim Posy met with us and accompanied us on our drive. We did not buy a new Honda at that time but we stopped to talk with Kim when our 2004 Odyssey was in for service. A few weeks ago we decided to purchase a new 2015 car since we were planning to drive to the East coast in May. Our 2004 Odyssey just crossed the 100,000 mile mark and was not having problems, we wanted a reliable car for this trip. We set up an appointment with Kim to check out a new Odyssey. My wife and I had certain requirements for our 2015 such as comfortable seats, beige interior and adaptive cruise control. We then checked the Accord Touring and test drove it. We decided that the Accord was more comfortable for us. None of the Accord Tourings in stock had a dark red exterior and beige interior until Kim checked with Jeff and found that Bob, the General Manager, was driving one as his personal car. It was untitled and met all our requirements. Kim worked with us to get the car back to detail it and have it ready for delivery the following Wednesday. The process was so smooth and easy. It was the easiest purchase of an auto we ever made. On Wednesday the car was detailed, and ready to go. Kim road with us while we checked it out. The signing of the paperwork with Brandie was painless and we were on our way. We really enjoyed working with Kim. She is the best person to work with during the purchase of a new Honda. We wish it didn't take 5 years for Kim to sell us a new Honda.Bob, Your loss of the car was our gain.

emazorol

Oct 22, 2014

Joe Selander was a pleasure to work with. He was pleasant from the minute we walked through the door, didn't pressure us at all and knew the product line availability quite well. We got a non negotiable price and then went other dealers to see how his price compared. Joe's was the best so we went back. Before driving off, Joe gave us a well needed vehicle tutorial before we drove off. He also followed up on our emails and setting up the XM radio. Very Pleasant experience overall.

westfallct

Oct 20, 2014

We were very happy when we found the exact car we want and even happier to know that we don't have to negotiate and deal. Yes, we agree to pay that, sign the papers and go on your way. Sounds easy right - it was. Our sales person was great, the finance guys were great, we were in and out in less than 3 hours. We left the car there as there was a small repair to the dashboard that was necessary. We bought it on a Thursday night and were going out of town until Sunday. We were told great, we'll have them fix tomorrow and you can pick up on Sunday and the car will be detailed. We showed up Sunday, the car was detailed, but that's about where it ends. Our sales person wasn't there which we already knew and did not expect him to be there - it was a little chaotic and nobody knew what we were doing. Now I know that our sales person left information but someone dropped the ball for him. The finance person remembers us and tells them what our car is and we go out there. The repair is not done. We are told that nobody knows anything about this and it must be a part on order. Go ahead and take the car and we will coordinate the repair for you and give you a tank of gas for your troubles. OK, great. A little weird that it wasn't done, but I chalked it up that we were buying a Toyota and this is a Honda and they don't have the part if that's what is needed. So Monday comes along and service calls me to set up a time. I wasn't available so I returned the call late Wednesday to get this set up. Here is where my experience went back - nobody knows what they need to do to the car, how long they need it and what the plan is. Basically they want me to bring the car in, but they'll give me a loaner, but nobody knows what they are doing, if a part is actually on order or how long they will need it. Now lets remember they had our car for 3 days solely to fix the issue. I told the service guy, how about this - you find out what you need to do to the car and how long you need it. I wanted to know do they even know, did anyone even look at it cause remember when I picked up my car I was told the part must be on order and that's why it wasn't done yet. I really don't care either way, but I want to know facts not fake words to try and smooth over. It's now the following Monday and I haven't gotten a call back - but my husband took the dash apart and repaired the issue - it was an $8 bulb. It's done and over but it makes me laugh at this point because Honda has still not called me back and as far as they know they have a new customer hanging but nobody is calling and also don't forget that free tank of gas - don't have it yet. Overall I loved the experience buying the car, but the service and any repairs needed process needs some help...it's humorous to me at this point, but if the issue was bigger, I would not be happy. Don't let this stop you from buying a car here - car is great, sales guy great, finance great - very happy with my car, just be aware to stay on top of the rest.

peugeot505td

Oct 17, 2014

I encountered a helpful, ownership attitude from everyone I interacted with at Parker Johnstone. Gerri, my primary contact person, was professional and delightful. Roy from the service department was very helpful. The five day trial/return policy affirms this dealerships buy with confidence policy and dedication to customer satisfaction. I hope they keep doing what they do so well at this dealership. GeorgeWaldport, OR

marti.rakestraw

Oct 15, 2014

Purchased a 2010 Honda CR-V EXL last night and Zac Dreyer made the entire experience from start to finish very smooth and enjoyable. It's no wonder he has earned Silver in the Council of Sales Leadership for 2013 and is on his way for 2014. Very straight forward & honest, just like the dealership. Highly recommend buying your next new or used car here & ask for Zac!

Adockt

Oct 8, 2014

Nichole met with us and immediately started to listen to our wants and needs in a new vehicle. Quickly she was able to identify cars that were within our price range and met our needs. During the buying process she was never pushy and took the time to answer all our questions. We were very lucky to have her help and couldn't be happier with our Civic.

sumguy603

Oct 5, 2014

We initially communicated with Anna Garcia via telephone about two 2004 Honda Pilots on the lot in the late morning. We decided to make the trip to Wilsonville from the Eugene area to compare the two vehicles. We were already leaning towards the lower mileage vehicle. When we arrived, Zac met me in the building and identified himself as the customer service/sales person. We hit it off immediately as he was very friendly and easy going. I too am in sales and believe I have a similar approach. Zac was very professional and informative. He made the process of buying a used car "easy" and once he knew we were moving forward, he tried to get us out of the store as quickly as possible knowing it was just paperwork from that point forward. Jeff Gilmore in management was very personable and when it came to getting our financing, he made it work. Brandie helped with paperwork and she was also friendly and helpful. I was curious enough about Parker Johnstone, the owner, to ask questions about his race cars on display and other character questions and everyone seemed to be enamored with him. I was curious and looked him up (Wikipedia). Talk about "the most interesting man in the world!" That guy has to be a runner up or the real deal! I would love to meet him sometime. For now, I will have to settle with his representatives/employees at his dealership. They reflected him well. Sold on Honda all over again. This makes us an all Honda household... 1976 Honda CB750, 1998 Honda Accord EX, 2000 Acura RL and now our "new" 2004 Honda Pilot EX-L!

Betsyogara

Oct 2, 2014

I had a great car buying experience with Wilsonville Honda!! My saleswoman Gaylen Cashman was so friendly, and knowledgable and a real pro!! Wendy Barry was fast and effiecent and I got great service from Terri Jennings as well! Thank you ladies!! You should be very proud of your great staff out there!! Got great trade in value for my car too! I love my new Honda!!

agriggs2014

Sep 21, 2014

We have hated every other dealer experience we've had. Wilsonville Honda stands out as a truly honest dealership. Listed prices really are fair (check Edmunds, Consumer Reports, Kelley Blue Book, and see for yourself!), and you don't haggle. They partner with credit unions to get your financing done quickly and easily. Their salespersons are just there to help you meet your goals, not pressure you into more money. We walked in and said "we're looking for this particular model, in these years." That's all we looked at, and that's all we tested, and it's what we bought. Both times! We were never asked to consider a different car, or get a lease, or any other standard gimmick. We were allowed to take our time, alone, sit in the car, drive it, and walk away. They offered to let us drive the car home overnight, and think on it. It truly was an experience about meeting OUR wants and needs. What a relief! We'll never buy anywhere else, and we were happy to return this year for our second vehicle. We knew this time not to look at other dealerships, since our last sale was so easy. This one was just as seamless as the first time around, even with different saleswomen. Thank you thank you!! We <3 Wilsonville Honda! :)

juliers

Sep 21, 2014

We wanted to test drive a Honda Accord Hybrid before we ordered one. They happened to get in the model and color we wanted. They called us when it came in and allowed me to drive the car 20 miles to my husbands place of work so that he could test drive it. By the time we were done driving it, we had decided to purchase it. We worked with two different sales people, due to the timing of our first visit to the dealership and the day of the test drive. Both were fantastic. They gave us an excellent trade in value on our Civic Hybrid. This one one of the best car buying experiences we have had. They worked with us to schedule signing that worked for our schedules, allowing us to take the car before my husband could get in to sign papers.

amyanouga

Sep 18, 2014

Anna called me back the next morning less than 12 hours from when I looked online and requested information. Gene Luther was one of the most genuinely kind and honest people I have ever met and sold me a fabulous vehicle! Brandi was quick with the paperwork and explained things clearly. Everyone involved made my time there a positive and productive transaction. Prices were fair, inventory was great, staff was knowledgeable, professional, and friendly. HIGHLY RECOMMEND. WILL BUY AGAIN.

SarahRyanCutler

Sep 16, 2014

3 hours in and out...totally done. Seriously, 3 hours. I've spent 6 hours at dealerships in the past before we even signed. This 3 hour time frame included signing papers. It was awesome. I loved that they don't negotiate. You know exactly what to expect. Personable, very - very friendly (Everyone). Great Cookies :) Great for kids, play room, easy to get around, open floor plan, etc. It's totally hassle free. We will go back.

Maureensue

Sep 15, 2014

I knew what I wanted when I went in. They had what I was looking for and explained the optional items available. I was able to buy the car the same day with minimum hastle.

bahutch

Aug 31, 2014

My car buying experience was excellent. Both Zac and Gene were transparent, friendly and respectful. I had a specific car in mind, and Zac took me directly to that car, didn't try to sell me something I didn't want. Gene helped me a couple months earlier with a test drive and was equally as impressed with his transparency and attentiveness.

ashtng

Aug 23, 2014

My experience as a 1st time car buyer from Parker Johnstone's Wilsonville Honda and Sales Specialist Michael Kolb was much easier than I had anticipated. I was afraid being a single female with minimal knowledge in the car world would give me a disadvantage and I would be easily intimidated by the sales jargon; Instead I was given thorough and detailed information to every questions and concerns I had about the car and process of buying my first car on my own. I was referred to Michael Kolb by the Service Representative there at Parker Johnstone's and cannot say enough of his expertise, professionalism, knowledge, and patience. Everyone on the Sales team were friendly and extremely professional. Not only have I been a loyal Service customer going on 5 years, but I can see myself buying all my future Honda from Michael and the Sales team at Parker Johnstone's Wilsonville Honda.

brs2

Aug 21, 2014

We recently purchased a (new to us) certified pre-owned Accord EXL Nav and just love the car. So many features, comfort and safety. Nicole Friswold called to tell us about this car and had it all ready for a test drive when I arrived. It didn't take long to decide and then Nicole made the rest of it very easy. We also traded our existing car and within minutes, we had a deal. With low interest rates available, we decide to do a loan and Terri Jennings also made that very easy. Although my wife was out of the area for the initial paperwork, Terri had everything all set when we were scheduled for our delivery a couple of days later. Overall, an easy, fun experience!Bernard & Gail Smith

LLStewart

Aug 19, 2014

When I phoned to make an oil change appointment I was told an appointment was no longer needed and to just "come on in". While waiting for my car to be serviced, Brandon explained that I also needed new spark plugs, valve adjustments, and wheel alignment. Rather than bring the car back, they took it in and completed the work while I waited. (Yes, I turned down their invitation to provide me a ride back to my house - my option - although they did ask a couple times if I wanted to go home while they serviced the car.) I was told the service would take several hours, which was fine with me. Can you imagine my surprise when my service representative brought me a sandwich??? !!!. The staff are very professional, courteous, pays attention to detail and very personable. I would definitely recommend Parker Johnstone Wilsonville Honda to family and friends.

arubabeech

Aug 12, 2014

We thoroughly enjoyed the car buying experience at Wilsonville Honda. What a pleasant surprise...sales pressure and extended negotiations have been removed. Nichole located the exact car I wanted and made the whole process so easy. She is also very knowledgeable about the Honda product. I would definitely recommend the dealership. Thanks again!

tnase

Aug 12, 2014

It was great to go in and be treated like a true customer. Many dealerships make you spend hours precious hours of your time hoping to make a sale because you are "tired of being there". It was great to have real customer service where their goal is to make sure you are satisfied.

cew22

Aug 11, 2014

This was one of the best car buying experiences I have ever had. Right from the start the service was top notch. Michael was very professional and knowledgeable. Unlike other car dealerships, there are no high pressure sales, which I appreciated. I had time to look on my own and Michael was right there when I needed him. I can't say enough good things, 5 star service all the way. Thank you!!

BeavCrow

Aug 4, 2014

It has been many years since my last purchase of a vehicle. I elected to buy used. My last experience with Wilsonville Honda was less than glowing. Perhaps because I expected to go through the typical back and forth to work out a deal for a car. This time I had no intentions of going back to this dealership however, they had a car I was interested in. After trying to get negotiate a better price and not getting one and having checked out the internet and a dozen or more dealerships and cars from Medford to Seattle, here's what I found: The price was fair but, not killer, for what I bought. Zac, the sales person I primarily dealt with, was friendly, patient and knowledgeable. The closing, although always lengthy, was painless. Brandie, my finance contact, did a very thorough job explaining what all the paperwork meant, was professional and terrific to work with. I would go back and I would mention the experience as positive.

ajbetts

Aug 3, 2014

We really appreciated Wilsonville Honda's transparent buying process which meant no pressure. From our first contact with Jenny and Ashlyn to our sales experience with Zac to our paperwork with Brandie, everyone knew the process and communicated it very well. Zac's introduction explaining that the best price was already posted relieved any negotiation pressure. It was a mute point, anyway, because we had done our research, and the price on the car was better than anyone else's for a certified car with the same mileage. In addition, the dealership was very flexible when we emailed to make arrangements to see the car. They knew we were driving from Tacoma and held the car once they knew we were on our way. Last, Zac's customer service was beyond great. When we couldn't take the care home on Thursday, so he picked up our daugher and her aunt at the Portland airport on Saturday and brought them to the dealership. The delivery of the vehicle was very smooth. We DEFINITELY will recommend Wilsonville Honda. to our friends. It was well worth the drive.

michelledh

Jul 28, 2014

I love this place and wish I had taken the drive from Beaverton years ago with my 2001 Honda. The service guy (Mark) has actually taken the time to drive with me three times now as I wasn't sure what was going on with my (now my sons) Civic. Apparently it is due to having my brakes done elsewhere in the past, the pads don't fit quite well enough and cause it to make a rattle noise. This dealership is not like your typical dealership and I mean that of the highest compliments, they don't try to talk you into unnecessary service, they have coupons on their website which make the prices really not any higher than elsewhere. They could have simply told me I needed new brakes right away and I wouldn't have known the difference, but they were honest. Also, when I asked how necessary it was that I get new bushings done on my car, they actually took a bushing from my car (it was terribly cracked) and showed it to me to compare to a new one and let me make the decision (I had them done). I will continue to go here and recommend them to anyone who has a Honda! Again, after being taken advantage of several times in the past, I can't tell you how much I appreciate somewhere that actually has integrity and who I can trust with (my sons) car! Oh and they do a better job washing your car (free with the service usually) than any car wash, my dull 2001 Honda actually was shiny :) They are worth the drive!!

Heather Roberts

Jul 27, 2014

Gerri Reeves is a breath of fresh air to work with in a dealership. She's very knowledgeable about the vehicles; provides efficient, comprehensive answers to questions; very friendly and makes you feel comfortable in your decision making process. No pressure, just service!

johnckoch

Jul 25, 2014

Gaylen Cashman provided great, no-pressure service for me in helping me purchase my first car. Jennifer Moran also did a great job assisting me over the phone prior to my dealership visit. Wilsonville Honda was recommended to me by a friend and I would continue to recommend it to my friends as well.

shyirishkid

Jul 24, 2014

In the twenty or so years that we have lived in the Portland area, we have purchased five cars all from the same dealer. When we found ourselves in the market to purchase number six we decided on a Honda Odyssey. Oddly the same dealer we had purchased the first five from also had a Honda dealership. However, living in Wilsonville, we decided to go first to Parker Johnstone's Wilsonville Honda since they are less than two miles from our home. We felt we probably would end up going to our old dealer to make the purchase. Surprise, surprise, we received such a friendly welcome at Wilsonville Honda from Gaylen Cashman, customer service representative, we stayed and was treated so graciously and warmly, we ended up going through the whole process of looking at a number of vehicles. We were interrupted by wife having to have an unexpected surgery. During the 3 or 4 week delay, we received several inquiries from Gaylen about my wife situation. She was so genuinely warm and personable, we went back to see Gaylen and see what we might end up with as a possible deal on a 2014 Odyssey. There needed to be none of that wearisome haggling, Gaylen gave us the no hassle price. I was definitely not used to that but soon discovered that two other Honda dealers could not come close to beating that price. We made our purchase from Gaylen and Wilsonville Honda and had a lot of fun doing it. They are all about earning and deserving your business and not just this time, but also the next time. They definitely make it easy to refer family and friends to them, because you know how they will be treated and that means a lot. Thanks Gaylen, and thanks Parker Johnstone......you made believers, and friends, out of Mary and I. We also want to thank Trevyn Ashley and Zac Dreyer who helped Gaylen along the way.Mike WolfeWilsonville, OR

corie0225

Jul 19, 2014

I had a wonderful experience buying our CRV. I would highly recommend Wilsonville Honda! Thank you for helping us make our decision easy and enjoyable.

flyermark

Jul 16, 2014

We had a great experience buying our new Honda from Gaylen at Parker Johnstone Honda. I loved the way we were treated and we got just the car we wanted for a great price. Gaylen was amazingly helpful during the whole process.

mssgardner

Jul 15, 2014

It was wonderful working with Michael Kinsman at Wilsonville Honda. We went in thinking that this would be our first stop in shopping for a "new" used car. Well, it ended up being our first and last stop! Michael understood our needs and steered us in the correct direction. He did not try to get us to buy something that was beyond our needs or finances. Also, since we thought we were going to be looking at more cars and dealerships he did not pressure us into "buying today". He totally understood that we needed to think about the car we had picked out - since it was not the car we had gone in to see! (We were looking for a Honda Civic and purchased a Ford Focus.) He understood that we were totally committed to Honda and making the switch to a Ford was a difficult decision. He let us go home and sleep on it. In the end the Ford Focus met our needs and budget. Go figure! Our experience was so pleasant! I would highly, highly recommend seeing Michael Kinsman at Wilsonville Honda if you are looking for a new car or a used car. This will be my dealership for the next car in my future!

tim.mcquain

Jul 11, 2014

I bought my used 2012 Accord a couple of months ago(4-14) and have been too busy enjoying it to write my review! Anyway' Lee was very friendly and accommodating in the sale and Terri expedited the paperwork fashionably! I'm not big on the up-sell of the extras at signing but that happens everywhere. I found a barely noticeable ding 2 days after purchase and though my car was used Jeff had them pop it out for free and it was done within 20 min of stopping in!! I believe I lucked out that the ding guy was there but very much appreciated the fix! Thanks Wilsonville Honda, and I look forward to bugging y'all about my car for many years to come!!

firesprit

Jul 10, 2014

This is the best experience we've ever had purchasing a car. Professional, easy, hassle-free, efficient, and pleasant is how we describe our experience. Our thanks to Trevyn and Jennifer for making this a great experience. We love our Civic Hybrid. Jan & Christine

ruel21

Jul 8, 2014

My wife and I recently bought an accord on this dealership. We worked with Gene Luther during our car purchase process and he provided excellent customer service. This dealership has salaried type employees so they don't push customers to purchase a vehicle right away.. Although they have a certain sales goal each month.. they are very patient and accommodating on what the customer wants.. Their vehicle prices are very reasonable and within market price and I actually got my desired and expected price for my new accord. Brandie Weppler of Finance explained us some extra warranty we might want to consider getting for our new car but she's not pushy as well.. and I think that's what every customer wants on a car dealership.. I would definitely recommend Parker Johnstone Wilsonville Honda to my friends..!!

sonrisas

Jul 3, 2014

it was a great experience to bought my first Pilot, great customer service from Michael Kolb, he answer all my questions and very friendly. Thank you for your help !!

bluecyprus

Jul 3, 2014

3 visits required-forgot requested svc items-took no responsibility-had to go elsewhere to complete svc ie: brakes, tire rotation, balance etc. - never going back.

drsoup01

Jul 2, 2014

Working with P-J has been a very different and much more pleasant car buying experience. Salespeople at P-J are salary based, and as a result, they have a refreshing and much nicer service oriented approach. The actual sale price was clearly posted on all of the cars. It was a firm and highly competitive price, so there was none of the haggling over price that I have experienced in the past. Instead the focus was on trying to match our wants and needs with the right car for us. All of the salespeople mentioned below were knowledgeable, friendly, and very patient. After looking at several cars at this dealership, and multiple test drives, we ended up purchasing an almost new 2013 Accord coupe for my wife to drive last year. Michael and Michael helped us with this purchase. We both enjoyed driving it so much we were looking to get another Accord. I was looking at the new Accord hybrid, and waited for one to be available to try out. After test driving a hybrid, a V6, and a 4 cylinder I was still a bit undecided. Stuart helped out with the decision making in an intelligent and thoughtful manner. Ultimately I went with the 4 cylinder, and am delighted with the new ride!

Robediger

Jul 1, 2014

My wife and I have purchased over a dozen new cars over the years and NEVER have we had an experience like dealing with Parker Johnstone Honda in Wilsonville. Mike Kolb was actually there to help. Not just to try and sell a car, any car you aint leaving without buying a car from us kind of deal. What a breath of fresh air that was. He showed us the options and helped define the different attributes between the models and never once did we feel like we were being herded in a direction to buy more than we were looking for. Brandie Weppler from Finance was was great to work with. She had us through the mountain of paper work in a jiffy. As I mentioned before, my wife an I are experienced buyers and we know what we need, Brandie was sure we understood our options in a most respectful way and understood our wishes.My wife and I have only one regret and that is this is our first time dealing with Parker Johnstone Honda. We wasted all that time, energy, and had to experience to many bad feelings struggling though the sales process with all those other auto dealerships in the past.Many thanks to Michael Kolb and Brandie Weppler for helping make our day. You folks were Great! "6" stars.

speedaddiction

Jul 1, 2014

Had a good experience all in all. The customer service was great! The finance department was able to get a better rate and term than I expected! The price of the car was great given the miles and condition, cleanest 2001 Accord I have seen for exactly what KBB said it should cost. I liked the fact we didn't feel like we needed to bicker about the price as the car was priced to sell anyways. My brother was very excited to get a car and start getting some credit. Like I said this is a good dealership to deal with no pressure, no hassles and nice staff. Thanks,KD

TrevorDalmer

Jun 29, 2014

After buying a handful of new and used cars, I thought I had the dealerships all figured out. Yesterday I had just left a lot after being frustrated with the dealers' shenanigans. My next stop was Wilsonville. I had a brief phone conversation with Ashlyn and immediately got the impression that this dealership was different. I told her that I wasn't going to put up with any games. She told me that they don't play those games and I actually believed her. Turns out she was right. I was helped by Geri. It felt like I was speaking with a good friend. She was kind and concise, helpful and well informed. It truly felt like she was trying to work "with" me to meet my needs. She explained how Wilsonville is trying to be different from the rest. I could clearly see the difference and hope it becomes a trend. Teri helped me finalize the paperwork. She was just as great as Geri. Both Geri and Terri had my best interests at heart including helping expedite the process as best they could. Also, the dealership is gorgeous and the test drive route is scenic and beautiful. When I got home my wife said our neighbours were also raving about Wilsonville. I'm a very satisfied customer.

Harriet1

Jun 29, 2014

My wife and I had a terrible experience with a local Eugene - Springfield mainline Auto Dealership last week. Purchasing a used car, or a new car for that matter, seems to be for many consumers an "US vs. THEM" experience, and what we went through last week was no exception. The single biggest problem that we were presented in the purchase of a used 2001 Chrysler PT Cruiser, other than the failure of the transmission withing 24 hours of bringing it home, was the assistant sales manager and his "old school" presentation of "what can we do for you (to you is more like it!) to have you leave with this vehicle today?"There was NONE OF THAT GARBAGE at Parker Johnstone's Wilsonville Honda.Our first contact with this, the friendliest of sales organizations, was via the internet with Larry Skreen in a "chat" format at 8:00 o'clock on a Saturday morning.This initial contact led to making an appointment to see a "pre-owned" Suzuki Gran Vitara with the fabulous Ashlyn Barry - who went to the bother of physically going out into their covered parking facility to "put hands" upon the actual vehicle advertised, verifying it's existence. She then set an appointment that worked with our Saturday schedule. And when we realized that we were running a little late (hey, it was Saturday - after all!), graciously extended the time that they would absolutely hold the Gran Vitara for our visit.When my wife and I arrived, Ashlyn was working with another customer - and instead we were met by Larry Skreen, who took a few minutes to welcome us graciously before he put us together with Stuart Freeman. It was Stuart who provided all of the particulars about the car we'd come more than 100 miles to see, and Stuart - who put his life in our hands while we went on a not-so-wild ride on the mean streets of Wilsonville, test driving the Gran Vitara.We were sold!! The car was every bit as good as advertised - with the exception of the original advertised price; the difference between the advertised sales price an the actual contract sales price was about $1000 dollars - IN OUR FAVOR.Our final contact on the day was the Finance Manager, Brandie Weppler; we had pre-arranged financing with our credit union. She made sure that we completely understood the ins-and-outs of what was going on with the purchase and loan process of our new "pre-owned" auto, making the most difficult part of the final process the inevitable hand cramps that are the result providing all of the "initials here" and "sign here" necessary to keep the bureaucrats and finance folks happy.PS- not one of the folks working at Parker Johnstone's Wilsonville Honda are working on a "commission sales" basis. When you walk in, you do not see the "sharks" circling for "the kill". The Customer Service Representatives at this dealership are please to help - and extremely professional in the most friendly, charming way. If you are in the market for a safe and reliable "as advertised" "Pre-Owned" vehicle, or a New Honda automobile - THIS IS THE PLACE!

pamfix

Jun 28, 2014

I wrote a previous review about misleading online pricing. I talked to other dealers and heard that most would have honored a published price even if it was in error. In this case the error was not that huge of a discount but the best they could do after a week was an apology and an offer to sell me the car for the current online price plus some free accessories which I don't want. They never did honor their published price but they did give me a price I thought was good until my local dealer matched it and added a discounted desired accessory without hesitation. To me that means it was probably not that great of an apology offer. I am super happy with my new CRV ( bought elsewhere). Sorry guys but my review stands.

jdlipscomb

Jun 27, 2014

We did a lot of research before deciding where to buy our new vehicle. Dale and Ashlyn were great during the Internet chat. After hearing about the negotiation free best price, we decided to give PJWH a try. Dale met us and showed us the car we were interested in. He explained a number of options on the car, including those dealer added accessories. When we were ready to take a test drive, Kim came with us. She further explained features as I was driving. This is our fourth Honda having purchased a Prelude, Passport and Civic before. We love the quality of the Honda vehicles. The process to purchase this Honda Accord was the easiest and most stress free one so far. Kim helped us through the paperwork. Then we met with Brandie and she was just as friendly as the rest of the PJWH employees. We are very happy with our new car and we would definitely recommend PJWH to all our friends and families and everyone else. Thank you Dale, Ashlyn, Kim & Brandie.

LarryGrenevitch

Jun 23, 2014

When I met Nichole I had my Honda Fit in for my first service at this dealership after my move to Oregon and my son needed a car for college and I found a new 2013 Fit on the lot and I wanted to know if helping him buy it made sense. Well as it turned out, no it did not make sense for him but in the end it did for me.What Nichole did not know as she shared with me the options I had was I am a very difficult buyer. I don't buy a car because it looks cool, or for status, or for how it makes me feel. I buy almost entirely on utility; and utility for me means gas mileage, number of passengers, cargo space, and 3 options A/C, Power Door Locks, and Cruse Control. Even worse for her I owned this car already a 2009 Honda Fit Sport and loved the room and the gas mileage with almost 80,000 miles on it. Even worse I also have a rule where once I buy a car I try to keep it for 200,000 miles; my first new car Pontiac LeMons I kept for 120,000 miles and my Corolla holds the record at 235,000 miles. What she did not know was I hated to drive my car, I did not like the tight sport suspension with low profile tires which caused me to feel the bumps in the road more than any car I had owned before, and the tight sport steering made it harder to drive for me, and then I had purchased my fit used, so it had some scratches on the dash, chips in the exterior paint from salt, and super glue on the dash where someone had glued something; it always felt like a "used car". I had also put a good bit of money into it for new brakes and rotors as well as standard maintenance during the last year when I was driving 50 miles one way to work.What was great was her non-sales approach, I experienced the same thing when I purchased my Plymouth mini van from Carmax and enjoyed it. What do you need this vehicle for, and then here is what the numbers are, does this make sense for you? What made sense was purchasing a new 2013 Fit, with standard wheels and steering which for me makes the car a true pleasure to drive, with a monthly payment that was lower than I had before and at a much lower interest rate. It was nice to work with someone who was willing to take the time to get me all of the facts I needed to make a good decision.

JCook30

Jun 21, 2014

I have been going to wilsonville honda since i bought my honda civic hybrid 4 years ago and i wouldnt want to go anywhere else. Everytime i enter the service department they always make me feel like im at a family reunion because they care so much about their customers and really fight to get us the best price and service. Kristina is my favorite service gal :) She is by far the best and always goes out of her way to help me with my hybrid and she is always willing to listen to me and give me advice. I recently took my roommate to wilsonville honda to purchase her new car and she was always blew away by the service. All i can say is once you go there you'll never go to another dealership!! Love you guys!!!!!Sincerly, Joanna Cook :)

kwholmes40

Jun 21, 2014

I just had a great experience purchasing a new 2014 Honda Accord EX at Wilsonville Honda.From the time I walked into the dealership I was greeted warmly by customer rep Michael Kolb, with whom I spent a few hours choosing the vehicle I was looking for and navigating the process of finalizing the purchase.Michael was very friendly and knowledgable about all of my options, and facilitated a smooth and painless experience for me, without any uncomfortable high-pressure sales tactics.Brandie Weppler, the finance agent, handled all of the purchase details in a friendly and drama-free fashion to finish off an overall great car-buying experience.I'd gladly recommend Parker Johnstone's Wilsonville Honda to everyone.Kevin Holmes

Pamarij

Jun 20, 2014

Nichole was helpful and personable when buying my new Honda. She explained everything about the car to me and got me the best deal for my trade in. Even set my radio and Sirius stations for me. Brandie came to my office to re-sign papers when I decided to add upgrades! The service team are great too! Jose even faxes information to BVRTN Honda for me! Over and beyond fantastic!

Masthanaiah

Jun 17, 2014

Customer executive officers are very friendly.I recommend this showroom.Service is very good!!!They helped me in showing a good car which has all clear records.

Troy100

Jun 16, 2014

We don't "haggle", and wanted a firm and fair best price on a new CRV. Dale delivered, quickly and professionally, and referred us to the perfect fit for us -- Michael Kinsman. Michael has won superior awards, and the reason became obvious very quickly. It's all about trust and transparency, the relationship, and genuine concern for the customer. He's a fair and honest man who cares about customer service. Our experience was great, and I will refer potential customers to Michael, and to Parker Johnstone, as often as possible.We purchased our "first choice" car for my wife within a week - a sweet 2014 CRV. When my 2008 Honda Pilot needs to be replaced (in 2020?), my first call will be to Michael Kinsman and Parker Johnstone. I can't offer a better reference than that.

lisatheo

Jun 13, 2014

Was thankful to have everything up front, the cost, no hidden agendas. Michael was nice, knowledgeable, personable, and supportive. The experience would have been nearly perfect, only thing I would like to see changed is the amount of time it takes...there was a lot of sit and wait moments. Overall, impressed and will recommend the dealership to others.

Norman52

Jun 12, 2014

We fathers are very protective of our daughters. As such, I did not want my 19-year-old to buy her first car from "just anyone." After taking her to Wilsonville Honda to work with Michael, I knew that no Dad could ask for better care for his girl. As usual, my wife said it best:"Michael treats us as if he's picking out a car for HIS daughter."Thank you for such a great car-buying experience!

whisker08

Jun 7, 2014

Thanks to Geri and Brandi for easing my pain! It's been a long time since we've bought a new car. Our 2000 Honda Accord has been the best car my Wife Debbie and i have ever owned!! We looked at Camry's also but decided to stay with our first and only real choice. It was nice to see that buying a new car can be a good experience instead of a dreaded one! We had good people at other sdealerships also, with no hi pressure tactic's like we had in the "old" days.Thanks again to Geri, Brandi and the rest of the team at Parker Johnstone's for "Deb's" beautiful new Honda Accord!!!!Your new friend's Debra & Clint Berg

urikka1224

Jun 3, 2014

This has been the best car shopping experience I've ever had!! All the employees who helped me Gerri Reeves, Micheal Kinsman,Jeff Gilmore, and Wendy Barry, you know they want their customers going home happy and satisfied with their decision. I would recommend Parker's Johnston's Honda Willsonville to any of my friends or family. Everyone is very friendly, helpful and were excellent with answering any questions I had. I love how honest everyone is and caring with the experience for their customers. It was worth the drive for me, it takes me about 45 mins to get to the dealership from my house but it was well worth the drive. I would go back again in the future when I need a new car, but for now I am very happy with my purchase and feel I got it for a good deal. Thank you everyone for being so nice and helpful with my shopping!

fatherofgollum

Jun 1, 2014

What More needs said...No pushy sales people, just a nice laid back office and a great selection of cars to check out. I was shopping in an odd price range...There are not too many great cars in the $10,000 price range. Gene Luther, helped me find just the one, and he had a fairly good selection of cars at that price. The pricing structure they use was simple to understand and there was no need to negotiate over price. They have a list of other dealers selling the same car, for me their price was fourth place on a list of five other dealers. I felt good knowing other dealers were selling the same car for more. Then comes 5 day moneyback guarantee. FOr 5 days I can just take it back. If anything is wrong, if I wanna, I can just take it back. I won't but I could...That is nice. Financing was easy, got promised a rate half of my last car loan...Nice...Got a rate at less than half the original promise...8 year old car, financing at under 3% is incredible no matter who you are! Wife has a Tahoe we are considering trading in soon, but we wont even consider going to anyone else! Parker Johnstone Honda is the place for me!

lorr8769876

Jun 1, 2014

The staff are very attentive whether you're buying a brand new vehicle or one that's 10 years old. They aren't paid on commission, so they are motivated to get you into the right car, not just the most expensive. I worked with Gaylen and had a great experience. She was patient with all my questions and getting my payment methods sorted out.As a young person shopping for her first solo car purchase I was nervous. My trepidation was alleviated within minutes of arriving and working with Gaylen. I would highly recommend Wilsonville Honda to anyone who will listen.

rhawes

May 31, 2014

Best price on Honda Accord by $1,000 of the 9 dealerships I checked with. Exceptional service, pitched additional packages without forcing them and very patient with us. I will be back!

Tpetterson

May 31, 2014

We had the best experience buying our "new to us" Honda Odyssey at Parker Johnstone's Wilsonville Honda. We went in and were greeted by the friendliest sales person, Kim Posey. She asked us what we were looking for, took us on a smooth test drive , and never passed us off on anyone else! :) we loved the van for our family and we loved how easy the whole experience was. This is experience was NOTHING like we were used to and we would highly recommend this dealer to anyone looking for a new or gently used car. Terri Jennings walked us through the finances and we found her to be straightforward and friendly. We never felt any pressure! We've had the van about a week and we can't express how happy we are! The Petterson Clan

stasee6

May 30, 2014

I hadn't purchased a new car in over 20 years. Zac made this experience a very easy one. His friendly demeanor eases any anxiety you might have. He makes you feel right at home. I would definitely recommend this dealership and salesperson.

bangaylaw

May 29, 2014

From my initial instant messaging contact w/ Anna Garcia to get the "Best Price", to working with Zac Dreyer in showing me the Accord EX-L and doing the up front paper work, to the signing of my purchase contract with Brandie Whepler, the whole process was a so simple and easy. I was not at all pressured in any way and was treated very well. Before checking Wilsonville Honda's website, I had visited another Honda dealer the day before and had a totally different experience. I'm so glad I ended up checking out Wilsonville Honda before buying my new EX-L. I would definitely recommend Wilsonville Honda to friends and family looking for a new Honda. Pete B.

ktm44

May 28, 2014

My daughter and I went in to purchase a car and were amazed at the friendly and honest no-hassle experience we had. I spoke with Russell over the phone and he explained that Parker Johnstone Wilsonville Honda was not like any other dealerships he had worked at in the past. He assured me that they weren't going to have a bunch of sales guys start circling the lot like sharks as I had experienced at several other dealerships. He explained that they were the friendliest no-pressure group of people he's ever worked with and to trust him that I would have a wonderful experience. I appreciated that he came out to say goodbye and to confirm that we had a great experience and liked our car. (Thanks Russell, you were right! :) )Michael was our sales person and he was super nice! Initially, he spent some time to let us know how their dealership works and that the sales people are NOT on commission. He went on to talk about what is different about their dealership- although I was a bit skeptical because of my past experiences at dealerships, you could tell that he was telling the truth.There was absolutely no pressure and we could tell that he really wanted to get us a car that had everything we wanted, and at the right price. So, he spent quite a lot of time making sure we were comfortable with what we had selected. He was really honest and down-to-earth and we appreciated this new approach after being approached (or sized up for our purchase) from numerous sales people at other dealerships. When it came to checking out our trade-in price, Jeff helped us out and he was this really nice guy and you could tell that he was there because he loved it and he came back and gave me a very fair offer for my car. Finally, working with Terri in financing turned out to be great as well. She got me a great interest rate, and although I was skeptical a bit and waiting for them to do a bait & switch like another local dealership did, everything went as she indicated....in fact, the price for an extra item I had quoted even went down a little bit! We ended up purchasing an almost new (<6K mi) Toyota Carolla - Sports model and we love it! This morning, my daughter and I discussed how pain free this purchase was - no haggling....no deceptiveness.... no anxiety with pricing/interest rates.... it was such a great experience that my daughter said that she would even buy a car from them in the future and tell all of her friends because it was such a great experience! Thanks everyone for a great job!kt

ericdandsarah

May 21, 2014

My husband and I had a wonderful experience purchasing our 2014 Pilot from Parker Johnstone Wilsonville Honda. Michael, our Customer Service Representative, was fantastic and even came in on his scheduled day off to accommodate our schedule. Thank you Micheal and Wilsonville Honda for your 5+ Service!Sarah & Eric Murk

jason1971

May 21, 2014

I purchased a new Honda Accord and the Salesman Zac was very friendly and knowledgeable, fair trade in value given even the finance person was pleasant Thanks So Much!

lmattr

May 20, 2014

great experience lee really went the extra mile to make us happy and made us feel like we were treated fairly. seem to be a honest approach to selling cars, a rare thing these day. Highly recommend Wilsonville honda

Kansas185

May 18, 2014

This was my first time looking at Hondas and I went to this dealership on the recommendation of a friend. I walked in very skeptical that they were as nice as she said, and I was extremely reluctant to trade in the fun car I was driving. When I explained my situation to Gene he was very understanding and showed me a few options before I decided on the Fit Sport. I love that there was no high pressure sales, or haggling, or long waits while he consulted with his manager. The whole experience took about two and half hours and I got a great deal! When Gene had to leave, Stuart jumped in effortlessly and treated me with the same level of kindness as if he'd been with me since the beginning. Going into the dealership I was full of dread, and I walked out of Parker Johnstone with a whole new attitude about car buying. Thank you!

jkeenanj

May 14, 2014

My Honda mini-van broke down and I had it towed to Parker Johnstone not knowing what to expect. First Jose and then Kristina helped me through the difficult process of deciding on a course of action for my car. Jose and Kristina stepped me through the repair process and kept me informed all the way through....twice coming up with suggestions to save me money. Never a doubt in my mind that Parker Johnstone was there to make the difficult experience of getting my car repaired as clear and easy as possible.

accord05

May 10, 2014

The facility itself is very nice -- its clean, well lit, has a nice customer waiting area a nice service area and the stock is kept in a covered area. Ultimately though it is the people that we dealt with that count. Gaylen Cashmen was our salesperson and she is excellent. She's knowledgeable, attentive, patient and very customer focused. We also dealt with Brandie for F&I who is very personable, professional and capable, and I think Wendy (also very nice). Finally, we briefly talked to Bob Moore who was also customer focused.

Marisol8

May 8, 2014

Yesterday my experience with sale representative Zac Dreyer and finance manager Brandie Weppler was exceptionally wonderful and was just the sort of customer service experience most people have only in their dreams when going to an automobile dealership. In stark contrast to my last car purchase experience, there were no predatory vibes in the atmosphere and I wasn't taken hostage and passed along to the entire sales team to tongue lash and force feed products and services I had already researched & pre-determined were of no interest to me. From the onset of our encounter, Zac set the stage with how the experience would be, by explaining Parker Johnstone's values. I knew the vehicle I wanted and Zac filled in the blanks on outstanding questions and concerns I had. Thanks for the great customer service!

Clunk

May 5, 2014

My husband and I recomed Parker Johnstone Honda to anyone we know. I have to say it was unbelievably pleasant car buying experience. We were not sure on what kind of car we actually wanted and Michael Kolb found the perfect car for us. Husband and I took a couple of days to think about it then when we knew we wanted to buy Dale helped us when we applied on line for Honda credit. The day we bought the car only took about 1 1/2 hours total time. Michael helped us to determine the add-ons we needed but didn't make us feel like we were pressured in anyway. Terri was most helpful too with making all the financial paperwork seem simple and explained everything to us. We ended up buying a Honda Civic Hybrid with better than awesome financing. We have no regrets with our purchase (love our new car) and will defiantly buy our next car with Parker Johnstone Honda. Carrie & Greg Funk

Chuck1998

May 4, 2014

We just finished purchasing our third Honda from Wilsonville Honda, and I honestly didn't consider checking out other dealers. Since our last two purchases (over 8 years ago), we continued to return to Wilsonville Honda because of the excellent service of our vehicles and the absolutely exceptional customer service. In this busy world, it is rare for businesses to remember who you are, especially when you only come in for service every few months, but Jennette and Kristina (especially) have an amazing ability to recall names and treat you like family. Their personal care and attention helped make us loyal customers.But the entire staff is friendly and helpful. We went back when we were ready to purchase a new Honda because of the exceptional experience we had the last time, and this experience was just the same. Gaylen greeted us and made us feel relaxed and comfortable. While she was very helpful, she also made it clear that the sales staff is salaried (not on commission), so there would be no pressure to make a sale. She was informative, friendly, and helpful. Everything was low key and hassle free. Buying here makes the car buying experience easy and relaxed. It never used to be that way, but I know where I'm going to be buying my next car.I highly recommend the sales and service staff at Wilsonville Honda.

VernG

May 1, 2014

I met Zac at the Portland auto show a couple years ago and I guess his easy going and friendly nature left an impression. Having had some experiences with other Honda dealers in the Portland area that didn't meet my expectations, I decided to check out Wilsonville Honda. I can say that Zac was very helpful, after all I did buy a new Accord EX. He supportive and kept me informed of some Honda incentives. As I had been an engineer with Honda Motor Co. for more than 28 years I was a somewhat picky buyer and did discuss some issues that I was concerned with with the sales and service managers. These were issues I felt can help them to be even better. Overall I would recommend Wilsonville Honda to anyone who is looking to have an enjoyable experience buying a car from friendly and helpful people. I was also privileged to meet and talk with the owner Parker Johnston, whom I knew and heard of from his racing Honda cars. His warm and friendly attitude shows in all those I met at this dealership.

ZippyCivi

May 1, 2014

My Honda Civic Si had an oil leak and I had a business trip so arranged with Rob to help me get the car to the dealership while I was traveling. I mentioned that I heard a sound but it was faint.... Rob and his team fixed the oil leak and also flushed my brake fluid (at a lower cost than I had been quoted at another dealership). The next day they also were able to pinpoint the sound that I heard and let me know that it was covered under warranty. Every time I called Jessalyn was very kind and helpful in transfering me to Service. Junior was very helpful in helping me get my car and the rental car back and forth to the dealer. Rob was attentive and kept me up to date and made sure that the service I received was fair and complete.Very good experience!

ricklauna

Apr 30, 2014

I wanting a specific exterior and interior color on the new car. One was located and arrived at the dealers quickly. Zac was very thorough at explaining all the standard features and options available for the vehicle. It was very helpful.

JackMyers

Apr 26, 2014

When we called the sales manager Jeff answered and checked for the car we were inquiring about. He was careful when listening to what we were looking for and he said he perhaps had something that might work, NO Pressure.we made an appointment to see him later that afternoon and went by. After working with us for perhaps 30 minutes Jeff introduced us to Michael Kinsman one of their senior sales staff. Nancy and I recommend a very few businesses let alone an automobile dealership but we have to say that our experience working with Michael was one of the best experiences we have ever had in buying any product.Michael was, during the sales process, and continues to be attentive to our needs, making sure that we are happy with this car and the service we received had Parker Johnson's Wilsonville Honda.If you want to be treated with respect and dignity and get a very good deal with an unbelievably high level of customer service this is the place to go. No gimmicks no flyers no flashy commercials just plain honest customer service that goes above and beyond what is needed.Brandi, Teri, Jeff and the nice people in Service (Mark Ty and the professional staff at the desk) All echo the tag line we used to hear in Portland Oregon regarding a business machines company..."A service company above all else"They demonstrate not just say the actions that make a good company great!Hats off to you Parker for collecting and retaining some of the best customer service and ethical sales people around.Most of the reviews for this kind of dealership Are rated at five stars we would give Parker Johnson's Wilsonville Honda 10 stars if we could it is that good and we are not impressed with many car dealers.The service department is friendly and works quickly to care for any questions or needs you might have. It has been absolutely one of the best car buying experiences of our lifetime.Bio: 17 years in sales team Managment and support, Senior Design Software Workflow Consultant for a national corporation.This review was not paid for this vendor IS THAT GOOD! Go see for yourself.Almost forgot, huge covered showroom, coffee, cookies, lots of nice used cars other than honda, J+N

kineater

Apr 26, 2014

They went above and beyond for me. First, they offered me a loaner car. My last dealership never did this. The best my last dealership could do was to drop me off at enterprise car rental. The car they offered me was a Civic. When Jeanette found out that I have 5 kids I drive around she hunted down an Odyssey for me. This was so kind because if she hadn't I would have had to make 2 30 minute round trip visits to school to pick up the kids. Second, They worked me in and they told me what to expect up front. They said it sounded like something wrong in the pulley system and they might not be able to have my car ready the same day. That was true but, they had it done by 10 am the next morning. That was fast service considering it was the timing belt regulator and they did a recall service on it too. Third, the price was a good value for the service. They even vacuumed the car and gave it a good wash. Overall, I was really impressed and I will be returning when I need further service. On another note, if you are thinking about buying an Odyssey - do it!! Our car has over 220,000 miles on it and this is the first time we have had to have something fixed on it - other than regular maintenance. I love my Odyssey!!

dboz555

Apr 24, 2014

My wife and I purchased a Honda Odyssey several years back from Parker Johnstones Honda and have been happy with the sale of the car, and how well all interactions have gone since we purchased our vehicle. In fact the sale of the car and service over the years has gone so well that when we decided it was time to replace an old car that was not Honda we went back to Parker Johnstones. Jennette, Rob, Kristina, and the others in the service department have literately been like family over the last several years. They are always looking out for us and our automobile and are never pushy about anything. Whenever they make recommendations on service, and whenever I am trying to decide if this is necessary or just something the service department is trying to up-sale; they will sit with me and go over what exactly the issue is and why it should get fixed. There has been more than once that they have sat with me and brought up the whole manual breakdown and explained to me where the issue is and how to fix it. This is the first dealership I have ever been to that I actually want to go back to. It was not a hard choice to purchase another car from Parker Johnstones. This time around our sales person was someone we did not know; Gene Luther. I want to make sure he gets a good review, but I dont want to just put the typical He was very helpful and polite because he was more than that. He spent some time walking around with us and finding out what we were looking for before just pushing cars on us. All his suggestions were good, but not quite the right fit for us. Then we changed our minds half way through on what we were looking for. Without hassle Gene changed his search to match what we were asking for, no anger or frustration he went with the flow. Within two cars he found exactly what we asked. Of course Gene was very helpful and polite, but like I said he was more. Personally I am not sure why anyone would go anywhere else other than Parker Johnstones to look for an automobile.

Elul

Apr 23, 2014

I have nothing to say but THANKS!! This dealership had to pick up the pieces of the horrible Honda dealership in Bend, Oregon. I called late Friday evening and told Jeff Gilmore what had happened to me in Bend and he assured me that the car I wanted would be there when I arrived in the morning. I got up the next morning and drove three hours to the dealership thinking here we go again, but when I arrived Stuart really gave me no pressure at all. I asked him why everything was going so quick and easy and he replied "we do not haggle around here". What?... I was very elated and impressed with the whole process because even the Finance woman, I think her name was Lisa? Had me out from start to finish in 45 minutes!!!! Thank you guys!!!! Not to mention they saved me $800.00 that Bend was going to hussle me out of on the lease.........

kjmom

Apr 23, 2014

Thoroughly enjoyed this car shopping experience! Stuart Freeman was very helpful and informative, and the whole process was pretty quick, which was nice! We loved the under cover/enclosed car lot...don't understand why more dealers in the northwest don't consider doing that, makes the shopping experience so nice in our everchanging NW weather! We traded in a lease vehicle and leased another, a 2014 CR-V and all went very smooth...thank you!Karen and Craig EisenhauerWest Linn, OR

bmerklin

Apr 18, 2014

Just pulling up to the dealership without a salesman running out licking his chops was a great start! We had a car we were already interested in, and did end up buying. Gaylen was kind, cheerful, helpful and honest with us. We learned these salesmen/women arent commission based like a normal dealership, which is why they werent in our faces or pushy. The only part of the experience that we didnt like as much was that there is NO negotiating. The van we bought was priced a bit higher then we wanted and we would have normally asked for a lower price, but the experience was worth it and the car was in excellent condition. Because of the number of customers in front of us, we ended up being there WELL past closing, but none of the employees were rude or pushy about it. They were just as kind and helpful as they would have been earlier in the day. Thank you for a great experience!

MCM21

Apr 17, 2014

Michael Kolb was a pro. His customer service is superb. He was very knowledgable and easy going. He made buying a car stress free and enjoyable. I love my new car!

Stephenpdx53

Apr 17, 2014

I bought my 2005 Honda Civic at Wilsonville Honda. At the time I lived in Lake Oswego so the dealership was semi-convenient for me. But for the last seven years I have lived in Milwaukie 25 miles away. A time consuming distance away. There are other Honda dealerships much closer but I come all the way to Wilsonville because I value the trust and quality of service I get. Today was a great example. The splash guard underneath my engine had partially fallen off. I called the dealership at 3pm and talked with Christina. She said come on in at your convenience or right now and we'll fix it for you. I got there at 3:30 and was back on the road by 3:45. Amazing. And at no charge.It's this kind of service that makes me take my Civic and now our CRV exclusively to Parker Johnstone's Wilsonville Honda every single time.

tonyfry

Apr 15, 2014

The best part about buying our 2014 Accord EXL V6 was the "no hassle" pricing. As I did my research with other dealerships and actually visited some with the intent to purchase, I was greatly turned off by the "haggling" process found by most dealerships. Its a WASTE of everyone's valuable time, and annoying to know that people sitting behind the blacked out windows are just trying to squeeze you until you "break". I found that ultimately that the "no hassle" pricing was actually better than "Costco Pricing", and as good if not better than any other dealership pricing after much "haggling". I'm a typical educated consumer, and know the product that I want, and was pleased to find that my salesman was up to speed on the products he was representing. Our new Honda would be the same car from any dealership, but its the buying process that made me a "return customer", thanks again to the Parker Johnstone team and especially Stuart Freeman for facilitating the process in a timely and professional manor.Tony & Nancy Fry

ktom

Apr 12, 2014

i felt the salesman and all of the staff I worked with did a great job and will probably visit them when I buy again K dave thomas

sandradabe

Apr 11, 2014

Fast, Freindly service and not haggling! Made the car buying experince enjoyable. We will be back. Thank you for making the process simple and fast.

rutledo

Apr 8, 2014

Leased my new Honda Fit last week, very satifsfied with the experience. Gaylen Cashman did a wonderful job, she followed through on every detail and there were no surprises. Very happy!Obie Rutledge

T95kb

Apr 8, 2014

These are real people who are amazing! Professional, personable and over all just good people! They worked to get me the financing I needed and were understanding of my unique situation and just wanted to help any way they could. They were curious and knowledgeable! Thank you Gaylen, Brandie and Jeff! You are WONDERFUL! Katie Huff

lilieboni

Apr 8, 2014

Gaylen was so helpful in helping select the car that was the best fit for me. She made me feel comfortable while answering my endless questions in comparing which car to purchase. Extremely patient! Gaylen acted as more of a colleague than a sales person. I didn't feel pressure, which is what I appreciated most. Thank you so much for your help, Gaylen!!!

bestservice14

Apr 6, 2014

A co-worker referred us to this location and we couldn't be happier! After years of searching for a reliable and honest location to service our vehicles, we have found it. We would like to especially give a shout out to Kristina, whose exemplary customer service is as critical to the reputation of this company as is the mechanical work. For us good customer service is a must, and Kristina exhibits that ten fold. Also, we thank Dave, the service manager, for taking time to not only talk to us over the phone regarding our vehicle concerns but extending that same graciousness in person. We look forward to bringing all of our vehicles here.Thank you,Kim & Carlos

Lunablu

Mar 29, 2014

Gaylen provided me with excellent customer service before and after the purchase of my vehicle. I had to commute for work during a big snow storm. I needed chains for my new car. Gaylen went and got the correct size chains for my car so I could safely get home. She has gone above and beyond for me! Excellent service and care!

nettlesnmike

Mar 27, 2014

We had an overall fantastic experience with Gaylen. She was very attentive to our needs, never hurt to go back and ask questions on our behalf and had a great personality with us the entire 3 days we worked with her. She always remember our names and greated us with a great smile. Overall we spent close to 10 hours with her over the course of 3 days and she was always ready for us to ask more questions. She even returned our phone calls promptly.When it came to pricing I believe she worked with us and assisted us and Terry in getting us the best overall price for the vehicle we purchased. I was only disappointed with the vehicle pricing compared to the MSRP Pricing, I felt it could have been a little more negotiable. The sale price was less than $1000 from the MSRP, that was a surprise. Not much difference. Granit there was a $500 incentive but still, I've seen vehicles (new) for sale with better savings difference between the MSRP and the Sales Price.We know that is out of the hands of the sales rep so of course we do not hold Galen responsible for that as I would hope this survey does not either. She herself was a pleasure to work with as was Terry in Financing and we will DEFINATLEY send out friends to see the two of them when they're in the market for a new car.

BenWager

Mar 26, 2014

I'd been shopping and test driving cars for a few weeks and was put at ease by Gaylen's style and casual yet professional style. Felt listened to when asked what I was looking for. A recommendation was made of a few cars within my price range and what I shared was on my wish list of features. My biggest draw to Honda Wilsonville was the no-haggle pricing. I was given a printout of all cars of the make and model of what I was looking for that SOLD within 150 miles. It was easy to see the year, and mileage and noted that the car I was about to check out was a good deal. I don't want to be thinking I could have gotten the car for less if I bickered and held out for six hours, or that the guy before me got a great deal so they would have to stick me for the difference. Here, it's straight up. Buying a car can be an arduous process, and I believe that Gaylen was my advocate, She got the right people involved, for financing and trade-in, and expedited each step as much as was possible. Respectful and low-key. I like this place.

heatherwoodruff

Mar 25, 2014

We walked in unsure of what to expect of the experience. We are a family with 2 young kids so the prospect of going to a car dealership seemed like not the best idea. First thing when we walked in, we were greeted warmly with Jeff and knew right away we wanted to deal with him. He was warm, friendly, funny, knowledgeable and best of all? NOT PUSHY! He listened to what we said we wanted and needed for our family and lined it up with no push for more than we could afford or want. He guided us through the whole day and even called around to all the dealerships to find us the model and trim we wanted with a white exterior (I love white vehicles). Then we got to hang out with Gaylen, who was just as warm and friendly as Jeff! She helped guide us through all our choices for our vehicle and even went to pick up our new CRV for us so we could have it THAT day! She was so kind to our entire family, including our kids- who had begun to lose their patience at this point lol. This experience was NOTHING like we had expected which was such a pleasant surprise! They not only had a really nice snack and guest area but a really nice kids play area upstairs in it's own room full of toys and movies! Thanks again to everyone there for such a pleasant experience. They will definitely be getting our word of mouth recommendations!

MartinH

Mar 25, 2014

Superb Customer Service. Attention to our needs. Patience.Gaylen epitomizes what I want and need in a sales person. Never frustrated at my indecision. Always helpful to match our needs to the proper vehicle.This simple formula is just one reason to go to PJ Wilsonville Honda.Oh, and the service department rules. Team Jeanette!

rphillips123

Mar 25, 2014

We were greeted by the friendly sales staff when we walked in the door. They had a good choice of vehicles we were looking for. We already had an agreed upon price for that model. The process was simple and painless.

rjgillin

Mar 18, 2014

Very enjoyable, laid back car buying experience. Everyone I worked with was knowledgeable and friendly. I never felt as though I was being pressured into something. 5 stars all around.

waughzup

Mar 15, 2014

I can't begin to say enough about what a great experience I had with this dealership. Normally I don't tend to write reviews for things, but I just feel compelled to this time. When you think of car dealerships and shopping for a vehicle, I normally think of having to play a game of how can I not get ripped off, am a I getting a good deal etc...Not so here. From the moment I first contacted the dealership looking for a new Honda, to the moment I bought the car and even after the purchase, I knew I was not only getting a good deal, I was making a friend in the dealer business. This is no joke, they give you an up front price, that is beyond competitive without any hassle at all. They also go above and beyond to make the experience like it really should be, but rarely is anywhere else. A fun experience!Special thanks to Anna, for answering all my many emails as I tried to figure out exactly what I wanted, and to Gaylen who went out of her way to pick me up when I got in town, and going far above and beyond to make sure I had a great experience in buying my new car.I have already recommended you guys to many people, and know exactly where I will be going for any future purchases!!!Oh... and I LOVE my new car!Thanks,Chris W.

Happy1fun

Mar 10, 2014

Terrific experience from beginning to end ! We would not have visited the Dealership had it not been for Anna Garcia's professional and courteous follow up to our phone inquiry a week earlier. The relaxed low pressure customer service and close attention we received from both Trevyn Ashley and Terri Jennings was outstanding ! The Parker Johnstone price on our new (used) Acura RDX was the most competitive we had found .We were given a very fair price for our trade in ,an Acura MDX. My wife and will be returning to PJ Honda for a used car for our son.Dave and Jennifer R

atwillother

Mar 7, 2014

The overall experience was great. There was no haggling about price or trying to get me to purchase add-ons I didn't want - just great customer service. Geri was a great help and a pleasure to work with.

frog65

Mar 6, 2014

Geri and Terri were great to work with. The buying experience was very much no hassle. Both were very helpful and Geri kindly came in on her day off to handle the sale because of a scheduling conflict that I had. Good experience!!

PortlandMark

Mar 4, 2014

Zac made the experience of purchasing our used Civic a straightforward and pleasing experience. He listened to our needs and suggested the perfect car. Zac sat with us while the details were seen to and was sincere and easygoing--talking about our shared experiences like basketball, Yamhill-Carlton, and a first-rate winery we both knew. Brandie was also great. After working pleasantly with what we could tell was a difficult customer she came to help us and made the paperwork a breeze. We left feeling like this car was meant to be and would certainly recommend anyone looking to purchase a Honda to visit Wilsonville and ask for Zac Dreyer by name.

Beach842

Feb 28, 2014

Everyone there was very friendly and knowledgeable, the car we wanted was ready for us to view and test drive and there was very little waiting.

Walt1956

Feb 22, 2014

Wilsonville Honda Service Department is an excellent place to have your Honda fixed. They make me feel right at home! Keep up with the good work guys!

jet59or

Feb 19, 2014

From the initial contact via web chat, I felt comfortable with the employees of Wilsonville Honda. They made the car buying experience very low pressure and low stress. Kathleen got us some great financing and suggested that we look into leasing in our situation and that worked out to be the best route. Kaylen was amazing. She came in on her day off to help us find the perfect car and walked us through the process with no pressure. She even put up with my husband's bad jokes.I would recommend WV Honda to anyone looking for a new car!Thanks!Jan

superpumped

Feb 18, 2014

I am normally not the type of guy to write reviews about ANY place. Receipts with surveys, Yelp, whatever it may be. On a typical scenario most of the people that write reviews are about negative experiences. At Wilsonville Honda I HAD NONE! 12:00p.m. Walked into delearship with a list of cars in my head from the website. Told sales person (Gaylen Cashman) I only had until 2:30pm to pick up my kids and also advised her that I was not looking to close today. (In past experiences I have spent up to 6 hours in a dealership office.)12:20p.m. Looked at possible cars. 12:25p.m. Test Drove Cars2:45p.m. All paperwork signedWhat happened? This dealership values your time. Something I thought only Fred Meyer did when they would open up a checkstand if you were waiting in line for too long. One word..... EASY. I never left the salespersons desk. Everyone came to me. They gave me all the information I needed. Bottom dollar price was advertised already on the car. No need to haggle here. This is not a typical dealership using sales tactics that we all know just want us to pull out hair out. There was a time when all the paperwork was coming. Terri Jennings told me that there was something that changed with my monthly payment. I immediately tensed up.... She said it went down a little. You ever been told that by a dealer? If not. The dealership youve been getting your car from SUCKS! The movie you guys play at closing is VERY informative. I thought I was going to play on my phone the whole way through it but there was alot of important information. GOOD JOB GUYS!Reasons to go to this dealership:1. They value your time2. They have an awesome kids room3. They LISTEN TO YOU!4. They work quickly5. You deal with 2 people. Salesperson and Finance Manager.6. Bottom Dollar is already advertised7. Indoor showroom! (It was pouring rain when I went there)8. They care about your business!Reasons not to go to this dealership:1. You want to get ripped off2. You like to waste countless hours3. You love hanging out in dealership lobbies (They will let you do that at Wilsonville Honda, but there is no point.)4. You like going back and forth on prices (Negotitation)

atvgal

Feb 15, 2014

Another fantastic experience at Parker Johnstone Wilsonville Honda! This is my second purchase and I also recommended the dealership to two other friends who also purchased new Hondas. My experience working with Kim was probably the most relaxed car buying experience I've had in years. There was no pressure and NO hassle. Kim was so patient with me, after I spent several weeks emailing her she always responded and never pressured me. When I went in, I really didn't think I'd be able to get the deal I wanted, WRONG! Working with Kim and Jeff Gilmore was awesome, straight forward, no sales bull, just a fair and honest deal. I also appreciated working with Brandi to get my paperwork done, quick and easy. I have and will continue to recommend this dealership to all my family and friends. Thank you Kim, Jeff and Brandi, I couldn't be happier with my newer Ridgeline!

marilynnblock

Feb 15, 2014

They have consistantly done excellent repairs on my Honda Civic. They give a loaner car also if needed. The employees are friendly and really helpful.

dhuta

Feb 11, 2014

The experience of buying my first new car was exceptional. Gaylen and the staff there were extremely helpful and curteous and just pleasant to deal with. They made it easy and stress free and worked with me on getting exactly what I wanted and needed. I have been referred to your dealership by a number of people and I can tell you that I would recommend Wilsonville Honda and Gaylen to everyone I know. Thank you for such great service.

paulcov

Feb 9, 2014

I don't normally write reviews but this experience does deserve a write up. I'm usually not a big fan of servicing my vehicles with dealerships, but Parker Johnstone's Wilsonville Honda and staff has restored my faith that not all dealerships are out to rip off customers or up-sell unwanted service. Great customer care, best price & discounts, honesty, and free car rental accommodation is top notch. They have won me over and I'm now a loyal customer. I will be spreading the good news to friends, family & beyond. If I ever start up a Honda dealership, I will make sure to recruit Kristina (wow), Jose & rest of the staff members.

JenS9

Feb 8, 2014

Michael helped us with buying a new Honda CR-V. He was patient, there was no pressure, and he listened to what we wanted. Michael and Terri were able to get us a great price and it was wonderful doing business with them.

carrielink

Feb 3, 2014

We Internet shopped, knowing exactly what we wanted on our new Honda CR-V. Wilsonville Honda gave us the best price and the best service!

crosstwain

Jan 31, 2014

Our family traded in two older Hondas and purchased a new Honda Accord LX and leased a new Honda Odyssey EX from Wilsonville Honda in January. We are grateful to Geri, Terri, and Bob for making our experience pleasant and positive. The environment is professional, courteous, and friendly. We were given recommendations when we asked for them and received patience without any pressure while we took our time to make thoughtful decisions. This is how making an important purchase should be and is the exact opposite of the experience I had at another local dealership which appeared to possibly be run by the mafia (seriously, all salesmen in trench coats and sunglasses?). Do yourself a favor and actually enjoy your next visit to the car dealership when you meet the real folks at Wilsonville Honda.

mauwow0682

Jan 28, 2014

The entire team at Parker-Johnstone Honda was amazing. Their prices were best in the area and when you walk in they make you feel like family. They helped understand the benefits to leasing and even went to bat for me to get the "super preferred rate" on my Honda Accord Lease. If you want a place where they are using super pushy sales tactic and you want a place where they are going to let you make the best decision for you them Parker Johnstone is where you want to go!A special Thank You to Gaylen Cashman(Customer Service Representative) and Jeff Gillmore( Sales Manager). See These two for your Next Honda!

namitm

Jan 27, 2014

I would recommend this salesman and dealership whole-heartedly! I have purchased many cars in my life and this was at the top of my list for pleasure and satisfaction. Michael was welcoming and informed. I hadn't been in the building but a few seconds when a staff person welcomed me and tried to help. There was NO high pressure tactics from anyone at the dealership... they treated me as a "guest"; not a customer. I left the first night after seeing a few cars I was considering and Michael took my cell phone # in case another car that met my criteria came in, but did NOT hound me as other dealership sales people had tried to do. I ended up buying one of the cars there at a fair price. They said they would fix 3 flaws and true to their word they did! One item they even replaced with a new component when the "fix" didn't look as good as they thought it would!! Amazing!! I bought another car in November at a dealer in Gladstone and it was 180 degree difference; I will NEVER enter their doors again. They are an amazing group of people at this dealership and I will continue maintenance there with my car on things they are equipped to do for my Subaru. They even were honest enough to tell me I was better off at a Subaru dealer for some of the items I asked about!!

sbledsoe416

Jan 20, 2014

I was fortunate to work with Gaylen in the purchase of my new Honda Fit. She was excellent to work with -- very pleasant, courteous, efficient, and knowledgeable both about the product (my car!) and about the process. This is a no-nonsense establishment and by far was the best car-buying experience ever. I feel that I got the best overall price for my vehicle and a fair trade-in allowance. There is no wasted time in the "haggling" department; in fact, there was no "haggling." I really want to stress that my overall pleasant experience was due mostly to Gaylen. I have a new respect for women in the car dealing business! Thank you Gaylen!

Tricia50360

Jan 17, 2014

I recently took my 2007 Honda Civic Hybrid in for a check engine light. The service team at Parker Johnstone Wilsonville Honda went above and beyond my wildest expectations in taking care of me. Specifically Jennette and Dave worked to provide a service experience that was truly not expected and saved me a ton of money! They provided me a loaner car while the work was being done and alleviated every worry and concern I had regarding my vehicle. I am so grateful to Dave, Jennette, Jose and the entire team at Parker Johnstone Wilsonville Honda for all the kindness, hard work and excellent customer service they have given me over the years.

sun1river

Jan 13, 2014

We took a 2000 crv in for an emergency repair. The cost of repair was not worth doing so we decided to just shop to find out if we should buy a new car even though we had no intention of buying. The service and price convinced us we should go ahead and buy the 2014 Honda accord. Later we shopped around and reached the conclusion that we are extremely happy with our decision.

mjdaiker

Jan 10, 2014

Kristina is awesome, she sensed my anguish as she shared the bad news that the transmission in my car needed to be replaced and then again as she informed me what the cost would be to me. Not quite what I had in mind for a Christmas present!She went to bat for me. She told me to hang tight over the holidays, try not to worry and then provided me with a loaner car to use while they worked on the cost issue knowing it would be several days before she could even meet with the appropriate personnel to discuss my little problem due her co-workers being out on Christmas Holiday. She and her service team then worked their magic over the next week and managed to find ways to reduce the original estimate amount, huge in my opinion as you don't often hear of dealerships coming to the aid of the customers in this way.It just so happens I usually end up working with Kristina or Jennette. They always make me feel like I am their most important customer. We love to laugh and joke around.The service department at Parker Johnstone Wilsonville Honda s always friendly, professional and will keep me informed as to the progress of the repairs, advises what time my vehicle will be ready, is always willing to provide a shuttle to and from their dealership and when it is time to pick up my car, there are no surprisesThese are the reasons I can honestly mark "Great" for all categories involved.

kevmilne

Jan 2, 2014

Great service. The customer service rep was not pushy at all...just helped me try out cars until I found the right one. I also felt like I got a fair deal.

ljam

Dec 30, 2013

We were provided service right away. Kathleen was friendly and showed us the car (CRV) we were interested in. After the test drive we were nicely greeted by Kathleen and Gaylen. Gaylen then worked with us the rest of the way to purchase our vehicle. Gaylen was very friendly and knowledgeable. It was easy to talk with her. We felt very comfortable with her handling our purchase. The overall process of buying a vehicle was less stressful than we expected! Everything went smoothly. We would visit Wilsonville Honda to purchase our next Honda car! Thank you.

woodward27e

Dec 30, 2013

I have owed a Honda for over 20 years and they have been the most comfortable and maintenance free vehicles. From my 1st red Civic when I was 18 to my new diamond white 2014 CRV I have never been let down. Ive just re-leased with Geri at Parker Johnstones Wilsonville and she was kind, sincere and patient. ITS TRUE, theres no haggling, worrying about sticker shock or not being able to get the best deal because of any reason. The entire group over there is fun and natural and made the dreaded car buying experience actually kinda enjoyable. I was impressed with the seating (very comfortable), offered a separate kids play area and every single person that worked there said hi and looked at me in the eye. Seems simple but Im in customer service and its the little stuff that makes a difference. I highly recommend getting a HONDA at Parker Johnstones Wilsonville Honda and be sure to ask for Geri Reeves!

kburgy

Dec 24, 2013

I have to admit, this is the best experience my wife and I have ever had with any car purchase we have had in the past. I got a call within 5 minutes of of asking for price inquiry from the website for my trade in. When I came into the dealership I was greeted by Mike, and I felt very comfortable from the get go. He talked me through and showed me exactly what I wanted. We got my trade figured out, and I mocked up a quick Purchase agreement, which I took to my financial Institution, went home that night, talked to the wife. Went to the bank next morning, got the loan, went back to Dealership that night, and with in 2 1/2 hours, all paper work was done, and they even did a dealer trade, so that my wife got the color she wanted, and left that night with a new car. We can't be any more exited with our experience. Truly you guys have a great team there. Keep up the good work.Kevin & Rabecka Burghardt

shamfly

Dec 22, 2013

This is the second new vehicle we have purchased from this dealershipin the last year. First vehicle was with Kim. Yesterday's purchase waswith Gaylen. Both were wonderful experiences because of the warm andfriendly interactions and the sense that we were dealing with an honorabledealership. We would gladly recommend this dealership and these representatives to all our family and friends. Keep up the good work. Theseindividuals and this dealership may just give "car sales(wo)men" a goodname.

murielmendonca

Dec 20, 2013

This dealership is one of the most friendly and comfortable we have ever worked with. Everyone was very helpful. We particularly appreciated the philosophy that every employee is there to work together for the best interest of the client. We also appreciated that the price on the car was the price - it had already been discounted so there was no need to haggle. It was great that we worked with only one employee rather than layers of them. Both the salesperson and the finance person were very professional and delightful to work with. They were very thorough and answered every question and explained every function and accessory on the car. Probably the most rewarding was the fact that none of the employees pushed us but were available to answer any and all questions. It was an excellent experience.

andyd123

Dec 18, 2013

Michael Kinsman was very friendly and helpful, and went out of his way to get the car that we wanted. Brandie was very professional and helped get everything done in a timely manner.

Const1

Dec 13, 2013

My Accord was stolen and the thief did a fair amount of damage to the interior of the car. The insurance adjuster (from a big name insurance company, not the cut-rate ones) took a look at the car at an impound lot and missed several important repairs. When the car got to Wilsonville Honda, Jennette and her team identified the things that the insurance adjuster missed. The adjuster went to Wilsonville Honda and agreed with Wilsonville Honda's assessment, but the adjuster messed up the paperwork and didn't want to pay for the repairs. I talked to the insurance company about this, but I got nowhere with them. This is where Jennette really went to bat for me. She took the lead with the insurance company, which took up a huge amount of her time, and got them to pay for the repairs that they had agreed to. Jennette was very knowledgeable and professional throughout the whole experience. She even offered me a loaner car while this was going on, even though the insurance company was supposed to provide one. I can honestly say that Jennette and Wilsonville Honda were the only bright spot in this whole affair.

Jdavisdc

Dec 12, 2013

I bought my car from this dealership two years ago, and I've had exemplary service ever since I walked into the doors. I've brought my car back several times for service and each time it's like I'm walking into an old friends house. I appreciate all they do and highly recommend Parker Wilsonville Honda

sghori57

Dec 12, 2013

Michael Kolb was Superb! very helpful, informative answered all my questions. He was very friendly,transparent and exceptionally thorough during my test drive. I bought the car same day without any pressure. The overall experience was great (5 Stars!).

rover3ltr

Dec 5, 2013

Michael Kinsman put us at ease the moment he approached us and let us move at our own pace - no pressure. Very focused on the details and gave us room to think about our decision - we bought the car the next day. Brandie Barber-Strong was also very easy to work with and made the long task of signing papers easy to understand.We highly recommend shopping at this dealership.

Sandyjward

Dec 1, 2013

Our experience with Nichole was excellent start to finish. Her honesty and integrity were genuine. She was very knowledgeable about the Civic, and presented it in a way that gave us confidence in the dealership. We will recommend this dealership to others.

OscarVillicana

Dec 1, 2013

I really enjoyed my experience, although at the very end I felt slightly rushed while signing some of the paper work. However, my experience was very positive and the staff was very friendly.

BobH_97267

Nov 25, 2013

We were greeted with friendly enthusiasm..there was no hassling although wish could have got more for trade in...all the accessories were installed promptly...the service rep. Zac made us feel relaxed...the whole experience was "just fun". We would go back to this dealer again and certainly recommend them to anyone!!!

camans

Nov 21, 2013

we started using Wilsonville Honda's service department in 2006 when they opened the dealership. We have never been disappointed in any aspect of the service performed or the personal encounters with Dave, Jennette, or Kristina. They refer to us by name and have never misled us about our service work.We just sold our 2002 Honda--to Wilsonville Honda as we feel they are straight shooters. We will miss the people in the service department and would not hesitate to recommend them to others or to return here if we have a Honda in the future.

arianesakurah

Nov 19, 2013

It was exactly what I had hoped for-- and exactly what you advertise on your website (and others talk about in their reviews). Ana was very helpful and upfront over the phone and via email before I came in person, she answered all of my questions, provided me with a full breakdown of dealer installed accessories, itemized fees, etc. Nichole was the associate I worked with in person, and she was professional, friendly, patient, did not make me feel pressured, and I left 100% satisfied with my experience (thank you also to Dale, who wonderfully 'sold' the additional warranties, etc., but was respectful when I declined). I really appreciate that I left with EXACTLY the car I intended to buy (nothing less, nothing more) and paid EXACTLY what I had intended to pay/was told it would cost.

ZackKiene

Nov 19, 2013

My car buying experience was great at Wilsonville Honda. My first time ever buying a car, they made it really simple and easy for me to leave with the car I wanted.

ez1200rider

Nov 17, 2013

I would like to highly recommend Wilsonville Honda's service department as the best service I have ever received in my over 35 years of Honda Accord ownership. You can expect a smile and a warm greeting, from both Jennette and Kristina, who really treat their customers like family. The service is always done right, on time and includes a free car wash. Because of their excellent service, I would never take my car anywhere else and fully expect to buy my next car there although I love my 2006 Honda Accord EXL and have no plans to part with it anytime soon.

Wentzie

Nov 16, 2013

Brandon has helped me with getting a Bluetooth problem solved in my new Honda CRV. Both encounters I have had with him and the service department have been positive. He was polite and helpful, and the department was efficient. Parts were ordered and service was performed in a timely manner. Brandon has a great sense of humor to lighten the mood. Mark, who did the service on the car, was concerned about effectiveness and satisfaction. I would definitely recommend this dealership for service and purchasing.

drewdown69

Nov 15, 2013

Nicole was a pleasure to deal with. I had just totaled my 2012 Honda Civic and was using my insurance proceeds to purchase a comparable car.Nicole worked with me to find the best car based on my spend level and desired make and model. We tried out 3 cars and selected another Honda Civic. Nicole stepped me through the car buying process with friendliness and efficiency. She even followed me to the rental car company to give me a ride back to the dealership. Nicole made the car buying experience fun but was still very professional.

jerrycathi

Nov 11, 2013

We purchased our CR-V from this dealership in 2008; have been a regular customer since then. We consistently receive excellent customer care. Jennette & Kristina have, for the most part, been our service advisers. They both do an outstanding job.

legendjr

Nov 9, 2013

The experience was pleasant. She was nice, no hassle, explained to us all we needed to know. She was easy to work with and buying a car was a pleasant experience.

lisal2189

Nov 8, 2013

Well I have been debating about buying a car for about 6 month's ..I had talked with Nichole at Wilsonville Honda back in march. She worked with creditor's to get me approved. I was just not sure, then in November I actually got to drive my new car home. The whole process took about an hour maybe two. All I can say is it is nice to be treated with dignity and respect by a car dealership, Not just a commission that walked through the door. I have been to other dealership's and had horrible experience's, glad to say that does NOT happen at Wilsonville Honda...Great Job Nichole Friswold!!!!

DARANG

Nov 7, 2013

I CALLED A DEALERSHIP IN WASHINGTON STATE TO ASK THEM ABOUT A WARRANTY ISSUE THAT I HAD ON MY 2010 HONDA. TO MAKE A LONG STORY VERY SHORT IT TURNED OUT TO BE A VERY BAD EXPERIENCE...I MAY NOT KNOW ALL THE TECHNICAL TERMS ON DIAGNOSING PROBLEMS ON A VEHICLE BUT WORKING AT LES SCHWAB FOR 18 YEARS I DO KNOW HOW IMPORTANT IT IS TO WORK WITH YOUR CUSTOMER WITH A SMILE IN YOUR VOICE AND THAT IS EXACTLY WHAT BRANDIE HAD WHEN SHE HELPED ME. SHE HAD SO MUCH REASSURANCE IN HER VOICE THAT SHE WOULD FIND OUT FOR ME THE CORRECT ANSWER AND GET RIGHT BACK TO ME. SHE CALLED ME BACK AND TOLD ME THAT HER AND ROB WOULD CALL THE MAIN OFFICE AND CALL ME BACK THE NEXT DAY. SURE ENOUGH ROB CALLED BACK TO LET ME KNOW IT WAS COVERED UNDER WARRANTY. THEY BOTH WENT THAT EXTRA MILE TO MAKE ME FEEL THAT THEY REALLY CARED. I WILL NOT FORGET THE WAY THEY BOTH TREATED ME AND I WILL DEFINITELY DRIVE 70 MILES TO BUY MY NEXT CAR FROM THEM BECAUSE THEIR EXTREMELY PROFESSIONAL & THE DEALERSHIP IS A CLASS ACT!!!!!

MattMcClelland

Nov 7, 2013

I was very pleased with my experience at Wilsonville Honda. Terri was very friendly and helpful. This was my first experience buying a car from a dealer.

djcamann

Nov 6, 2013

By far the best service I have ever had and the most wonderful people with whom to work. Jennette and Kristina are the best: knowledgeable, friendly, they make you feel like family. I would recommend that everyone take their vehicles here.

jessem

Nov 6, 2013

Unbelievably bad experience getting our 2004 Acura TL serviced here. We brought our perfect running family car in for a new timing belt and water pump replacement as part of it's recommended maintenance. They call my wife trying to rattle her and get almost $4000 more out of us claiming that some mysterious housing part that nobody online or at other dealers / shops knows about is leaking oil everywhere. They tell her that it will get more expensive if she waits and overall try to strong-arm and threaten her. The car has never leaked a drop of oil and still doesn't. However, after they replaced the water (coolant) pump, there is coolant leaking everywhere. Our previously perfect running car is now useless until we find someone to find and fix the leak caused by the incompetent crooks at Willsonville Honda. This is the worst experience I've ever had at a Dealership or any auto shop / garage.

wolfbro44

Nov 5, 2013

After my wife`s car had been totaled. It was time to get a new car. Everyone at the dealership was amazing. Because of this we had a very relaxed buying experience.

jensend619

Nov 3, 2013

Very happy with overall experience of buying used car from this dealership, no hassles, no haggling.Gaylen Cashman our sales person was very nice to work with.

TLemieux

Nov 2, 2013

Terri Jennings and all the individuals who assisted us were very pleasant and helpful. The low pressure a sales approach and information/contact online is very efficient and pleasant. Thank you for the good service. Terri does a great job.

awaz5353

Oct 29, 2013

Stuart Freeman is very friendly and great help to us. He is also very knowledgeable and humble guy, we felt very comfortable dealing with him.

flyingmike

Oct 29, 2013

My experience was wonderful. Everything from the trade in to the vehicle selection to the delivery and finance portion were flawless. If you are looking for an experience that is professional, efficient, and unpressured this is the place to go. It's hard to believe the car buying experience can be so pleasant but it was!

jgmac36

Oct 28, 2013

Sarah was fantastic. Personable, charming, and totally understanding of my parameters for purchasing a vehicle, she worked extremely well to find a car that fit my budget and needs. From the moment I walked in the door until I left the premises with my new auto, the entire experience was outstanding.

AudreyRonkin

Oct 27, 2013

Geri made buying a car very enjoyable. I never felt pressured into purchasing a particular vehicle or that I had to make a decision quickly. The dealership has a relaxed atmosphere with a nice waiting room. Everyone there was kind and helpful, thank-you for making my car purchase stress free.

TEnEJ

Oct 25, 2013

I normally do not write reviews however I feel the need to call out the great experience my wife and I had working with Geri Reeves. We have been regulars to the Parker Johnstone's Service Dept. and thats a whole other review for how great they are. Due to our family growing we talked about getting a larger vehicle than our Rav 4. From the moment we started the search to going to the dealership with our toddler and newborn we knew we were in capable hands, As Geri was out we dealt with Zac who took us around to look at the bigger SUV's they had, both used and new. As we got talking my wife mentioned that we should look at the Odyssey. Now being a guy, yeah . I know I did not want to come close to thinking we would be driving a van... well that's until I sat in one and saw how roomy it was and I put my logical hat on. This could be a vehicle we could have for a long time. The design difference of the 2014 from previous years and options was amazing. We later got connected with Geri. I talked to her concerning what we were looking for and since my wife won on the van portion I was going to choose the color smoky topaz. The dealership did not have it in stock and Geri and Jim went above and beyond to locate one for us. Problem was the only available ones were in Washington or southern Oregon and we did not want to have the car accrue miles being brought here so we settled on waiting until they could have one. In the midst of all this, Geri kept communicating with us, we applied for financing online, put down a deposit for the vehicle and were surprised to hear they were having one delivered in 3 weeks. We decided to wait and added some accessories so it would be ready when we went to pick it up. We got the call that it had arrived earlier than expected. What made the experience special was coming in late in the evening and the Sales Manager Jeff and Geri both stayed to make sure I was completely satisfied with the vehicle. Brandie the Finance Manager was patient as I carefully went through the paperwork and answered all the questions. In addition, Geri made sure she walked the vehicle with me, made sure I was familiar with all the options. Yeah long review but these guys deserve your business because they care for the customer, your needs and most of all they love what they do and it shows. We will definitely be referring friends and family to Geri.

refabman

Oct 24, 2013

Great sales person answered all questions without hesitation good sign. Took about two hours from start to finish which I loved. Thank You very Much

ViLam23

Oct 24, 2013

One of the best car buying experience my family and I have gone too. Terri was very patient and extremely informative about the car. She even convinced my mom to buy the honda. I will recommend this dealership to all my friends.

bholmes234

Oct 23, 2013

On our second Honda. Have used dealerships in several states for sales and service. Parker Johnstone has the best service staff ever. They are always friendly and ready to answer any question. My Honda Pilot goes to them for everything including oil changes and always will.

janetle

Oct 19, 2013

I have purchased three cars in seven years from Parker Johnstone Wilsonville Honda and each time has been a wonderful experience. This time around, I travelled over an hour and a half from my home in Eugene because I know I will work with honest, ethical people who put their customers before their bottom line. Michael Kinsman went above and beyond my expectations in getting me into my brand new Honda Fita car I absolutely love. He volunteered to help drive me to drop-off my rental car at Enterprise (my old car was in the shop after a car accident). Michael was thorough, attentive to detail, and made my car buying experience fun. I did not once feel pressured into an upsell and have no doubt that I received a low, fair price for my new Honda.What a breath of fresh air to know that every member of the Wilsonville staff acts with integrity and in the best interest of their customers. Their aim is make our car buying experience a great one. And they do. Wilsonville Honda rocks!

Ksvalbuena

Oct 19, 2013

Gaylen was wonderful to work with from the very beginning. We knew what the price of the car would be going in and there were no surprises or hidden add-ons. Gaylen took a great deal of time with us to do a thorough test drive and to make sure we were satisfied with color choices. We never felt rushed or pressured. After completing the paperwork she also showed us some of the main features of the car and how to work them. We drove away with the car we wanted, at a price we were very happy with and something we thought could never happen: a good experience at a car dealership.

osup

Oct 13, 2013

Right away I was greeted and helped to find the car I was looking for without an appointment. Michael Kolb was super friendly and very helpful. I felt absolutely no pressure to buy and the no haggle style of sales was very transparent and easy to work with. They had by far the best price on the car I was looking for so there was nothing to haggle about! I will recommend this dealership to anyone wishing to buy a Honda. 5 Stars!

Bellingham

Oct 11, 2013

We were so impressed with the way this dealership does business. Gaylen Cashman and Brandie Barber-Strong we're exceptional in their knowledge and ability to make us feel at ease.

korozco99

Oct 10, 2013

I chose Parker Johnstone's Wilsonville Honda because I wanted a hassle free and stress free experience and I was not dissapointed. I loved the Best Price upfront and Terri made us feel comfortable and welcome from the start. Terri really listened and helped us into the perfect vehicle for our family. My 2yo daughter was with us and also potty training, and Terri never seemed frustrated or annoyed over the many bathroom breaks. Most amazing was that Terri was kind enough to sit with my daughter in the playroom while my husband and I finished the financial aspect of our purchase. I would highly reccomend Terri and Parker Johnstone's Wilsonwille Honda and even though we live in Hillsboro we will be making the trip for all our service needs. Orozco Family

jillianmariem

Oct 8, 2013

Gaylen was delightful to work with! She was thoughtful, helpful and sincere in her desire to help me go about buying a new vehicle. I never felt pressured or rushed, and I know she was looking out for my best interest during the whole process. She definitely exceeded my expectations and went above and beyond to find appropriate financing and the vehicle I desired to have. I would recommend her to any friend or family memeber, in fact my parents will be next to purchase from her. I had avoided shopping for cars for quite sometime because of the anxiety I have had from experiences at other dealships where I felt like I was being pressured or even trapped. My visit at this dealership was the complete opposite and acutally quite enjoyable, I was allowed to browse and walk around and ask questions when I was ready, without being hassaled or feeling like someone was breathing over my shoulder waiting to jump on a sale.

Margaretlynch

Oct 8, 2013

Gaylen was wonderful to work with. She knows her cars and was able to help me select the one that would be best for my needs, now and in the future. She even went the extra mile and selected a color for me that is perfect. Color is such a personal choice that I was a little uneasy at first but one look at the new CRV and I realized she knew me better than I could ever have hoped. I dreaded looking for a new vehicle but she made it so easy. I have recommended her to my friends and when they are in the market for a new vehicle, they will be paying her a visit. Thanks Gaylen for all you help.

minidub

Oct 7, 2013

Easily the BEST car buying experience I have had. Highly recommended for a stress free buying experience!Seek out Terri Jennings, although every person I dealt with, including the money folks, were really fantastic. There was never one bit of pressure from anyone. I loved it, and usually this type of process is so incredibly tiresome and unenjoyable.Seriously.

walksonice

Oct 7, 2013

Knowledgeable and prompt service from Sarah and the entire team. Low key with no pressure to buy. Very easy and straight forward to work with.

susancusack

Oct 5, 2013

Terri was extremely professional, knowledgeable and highly customer service-oriented. Her demeanor was calm, cooperative, professional and helpful. She was also sensitive to how big of a change going from my Lexus LS 430 to a Honda was for me. I would highly recommend Terri to anyone interested in buying a car.Susan Cusack

aylem4

Oct 4, 2013

Terri is an excellent sales represantative and she does a good work quality. She has great customer service skills and was able to understand our needs when buying a vehicle - we felt no pressure. She was very patient with my two boys and provided everything so they were comfortable. We would keep recommending Terri to my friends, family, and others. Two people already bought their cars at your dealership. Thank you Terri for your time and support in the purchase of our vehicle! Alix, Luie, Emmy & Gianny

Kylerr

Oct 4, 2013

Terri is the best! She helped me when I sold my car to Parker Johnstone and she helped us buy our new Odyssey. I love the car and she made the experience just great. My husband and I never felt pressured and she made the car experience actually fun! We will definitely recommend her to our friends - she is great!

MotherM

Oct 4, 2013

Jose, Jeanette and Kristina in service are the cornerstone of what makes this dealership top shelf. Without reservation I would recommend this team of premier excellent customer service centered team. I've owned many brands over a cross segment of the market. This service team brings me back to the Honda/Acura brand time after time. They have ALWAYS gone above and beyond the call of duty to know and understand my car and me as a person. The service team has seen me through personal, professional life triumphs and tradgedies. They have been there for me and my vehicles, putting their expertise and caring hearts into their work. Their clear, consistent succinct and concise professioinalism attest to loving what they do and the team they are a part of. I recommend them in all areas of sales and service without reservation. Me, my family, and friends have all had great experiences with this group of dedicated professionals.

AlexStaich

Oct 2, 2013

We did not know that Wilsonville Honda was a negotiation free dealership until we were there. Feeling a little uncomfortable about it, we left and went to another dealership. When we told them that we had just come from Wilsonville Honda and asked it they could match their price, the manager got mad and told us that he couldn't even come close and that they were practically giving cars away! We left and went straight back to Wilsonville Honda. Working with Terri Jennings was a wonderful experience! She was friendly and professional and I have never had an easier or more enjoyable car buying experience! I would definitely recommend Wilsonville Honda to anyone looking for a car.

danronnerbland

Oct 2, 2013

We had a great experience. Terri was easy to work with, knowledgeable, friendly and transparent. She found our car at another dealership and had it for us the following day. We will definately be back to deal with her and Park Johnstone again.

jwelch5935

Oct 2, 2013

Both Terri and Dale were great. I had been dreading having to buy a vehicle after my CRV was totaled and they made the experience not only enjoyable but fun! It was like being with friends. I've already shared my experience at work as well as friends and family!

Kolzig

Oct 2, 2013

Reason for bringing vehicle to service: My 2007 Civic Si seemed to be consuming more oil than it should.First visit: Brandon greeted me from the service team. While he was very professional he looked a little confused. The reason for this I found out in a matter of moments. The Civic I brought in was his a few years ago. (Small world!) After a short reunion with his old flame, he got the service team right on the task at hand. After about 30 minutes the team had found that the amount of oil being consumed was as expected for the Si. While most service shop would stop here, the team went much further and found that my engine area was missing a total of 6 bolts. (Who looks at bolts....) The team did an oil change and replaced as many of the bolts as they had in stock. (2 had to be ordered) We re-scheduled a time that the bolts could be replaced and an oil consumption test, performed.Second visit: Jose greeted me with coffee in hand, well not for me but there was some for me in the waiting area :). I was impressed with the attitude that Jose and Jennette had at 7 am. Jose got my car in for the bolts and to test the oil level. 35 minutes later my car was good to go. During the moments while my car was undergoing its beauty treatment form the service team, I hassled Jose and Jennette as much as I could to test their early morning awareness. I have to say these 2 are sharp and very funny. Both were very engaging and took the time to joke with me while still performing their duties. The whole ambiance of the place seemed too good to be true but please take my word for it, These guys are the real deal and are extremely trustworthy. (Service and trust are not synonymous enough these days). I am writing this in hopes that it reaches Mr. Johnstone and brings a smile to his face much like his entire service team did to me. Mr. Johnstone, your service team has just cemented your sales team a customer. Your dealership will be my, and my family's, first stop (hopefully only stop) on our future journeys for a new vehicle.Thank you Brandon, Jose, Jennette, and everyone I didn't get to meet that took care of my vehicle!- Curtis Koenig

WestLinn

Sep 29, 2013

I had lost one of the screws that holds my opening arm rest down, a part for my back windshield wiper, and my car was also a little slow to start mid-day. So, I called Jose in service and he said to bring it down at my convenience. Twenty minutes later, the service department replaced the screw and checked my battery at no cost to me and I ordered the wiper part. I LOVE the service department at Parker Johnstone, especially Jose and Jeannette. Living in West Linn, there are closer Honda service centers, but I have driven the extra 10 miles down to Wilsonville every time for the last 8 years for the personal service I receive at Parker Johnstone. I trust them with my "favorite dollars" and I wish there were more instances in the sales & service providing industry--auto, especially--where I feel like someone has my back. Thank you guys!

smockinglou

Sep 28, 2013

This was my first visit for my 4 year old CRV. I changed from the dealership where I bought the car because I was being lied to for more service needed or lied about work not done, which has changed in the last year or so. Wilsonville Honda was so pleasant and honest about work that should have been done earlier and clarified the concerns I had about other work. Each person had time to talk and share. I'm a single, mature woman and need reliable, honest service which I felt I received.

smarugg1

Sep 27, 2013

Gaylene is a Rock Star!!! I have been working off and on with her for about a year now, and everytime that I deal with her she is very upfront and honest, and she has never tried to sell me a car that I did not want. I will be purchasing a new Honda Civic in Feb or March of 2014. Wilsonville Honda is an awesome place to purchase a new and I will personally never go anywhere else.Thank you Gaylene and Wilsonville Honda.Sandra Marugg

1ck598

Sep 27, 2013

Genuinely friendly and helpful. Very knowledgeable. I felt very fortunate to have been able to work with. I started out looking for a new Audi, but was encouraged to go to this dealership by my lady, who has had an excellent experience with her Honda.

jimmah46

Sep 26, 2013

We have been using this dealership over the past 6 years for the maintenance service on our 2006 HondaPilot. We have found the dealership's service to be consistently high quality.

houseofdavis

Sep 23, 2013

We were very impressed with the professional demeanor all staff members took and really impressed with Michael's ability to go one step further to ensure that we were extremely well taken care of. It's as if we had a close friend looking out for our best interest. We were actually shocked we didn't have the headaches normally associated with purchasing a new car.

cafevn2004

Sep 21, 2013

Good service and very friendly, no pressure .i just them , i feel like i will recomon all my friend come to this place when ever they want to buy a car for them

Jdehaven

Sep 19, 2013

Great experience. Gay ken and Dale made for a quick no hassle approach to car buying. I highly recommend them and also the dealership. The car was very clean when I took delivery and I was at the dealership less than one hour. Gaylen and Dale followed up the next day and have been great to deal with.

logdau55

Sep 16, 2013

I have purchased many vehicles and this experience was by far the easiest and friendliest ever! The salesman, Zac Dreyer, was upfront and honest throughout the entire process. The new car prices were listed at the lowest price around town which eliminated the need to haggle. The evaluation of my trade in was also simple and fair. The entire process was faster than surfing the internet just comparing prices. Very Impressive!

chriswhite8175

Sep 7, 2013

I worked with Michael Kinsmann and Jeff Gilmore, felt no pressure at all to buy and they did an awesome job giving me a great deal!

apunch85

Sep 4, 2013

We had a great experience at Parker Johnstone Willsonville Honda! Terri Jennings was great she was very knowledgeable about the vehicles and listened to what our family needed in a car. I really liked the no pressure sales team, and that I knew I was getting a fair price from the sticker. Our transaction was handled very professionally and pretty quickly. They even let me take the vehicle to pick up my daughter from school before we had signed any paperwork! Overall great experience! Would highly recommend!

Qazwsx085321

Sep 4, 2013

So I went in to wilsonvile Honda the other day to have the service department look at my accessory power outlet. They pulled the car around to look at the fuses, which there is two of one under the hood, and the other is under dash. They couldn't find a problem, told me I was going to need to make appointment to have diagnostics run. Went out of town and another dealership looked at it and 10 minutes later had found and replaced fuse now my power outlet works, no thanks to wilsonvile Honda.!.!.

freakdogsdad

Sep 3, 2013

Excellent dealership, with great customer service, no pressure, Enjoy the experience of buying a new car, Mark Kinsman is friendly and a no pressure type of saleperson, Makes the process much easier.

erigust

Aug 23, 2013

I got online prior to going in to this dealership to check out the reviews. They were so good that I confess I was a little suspicious that maybe some of the employees had made up their own. After my positive experience today, I know they are legit. I went in to test drive a 2011 Kia sedona with Zak. He was friendly, informative, and most of all laid back. He showed me comparable vehicles in my price range and never tried to up sell me. He was also honest when I asked his opinion of Kia's (he told me the good and the bad). I had my two young boys with me, which turned out to be the most stressful part of the experience, but they do have a great playroom that helped! I had to wait in Wilsonville for my husband to get off work to check it out, so it turned out to be a LOOOOONG day, as he couldn't get there until almost closing time. He was patient while my husband took HIS turn asking questions/checking it out/comparing vehicles. By the time we decided to buy it, the kids were at the end of their rope and I was near mine! However, the whole process took 30 minutes uses or less. It was so fast! I kept waiting for the "hard sell"...NONE! Best car buying experience of my life. I also appreciate their bottom price guarantee, absolutely no haggling (although my husband had to test this repeatedly, Zak showed zero sign of irritation which cannot be said the same about me). My car looks almost brand new and I feel i got it for a very good price, and actually ended up spending under budget. I will absolutely use this dealership in the future, as will my poor mom who came with me and discovered she could have bought her recently purchased Honda Fit for less. They also get extra gold stars for putting up with my exhausted, hungry,whiny, little xxxxxxx!

oldnavcpobob

Aug 18, 2013

I had an excellent experience with Wilsonville Honda. I had dealt with Terri Jennings on a previous visit while having my old car serviced, when I was looking to have some window tinting installed. At that time, she was helpful and set up an appointment with the service department. She gave me her business card, and told me that if I had any further questions, to give her a call. When I was ready for a new car, I decided to go to the dealership's website to check on prices and availability of a 2013 Civic Si sedan. I was able to chat with Dale Winterfield through a pop up window. I had indicated to him that I wasn't sure that they could get me get into a new vehicle since I felt I was a bit top heavy on my current loan, and felt that I owed more than the trade-in value of the vehicle. He said that I could come in and discuss it with a sales rep. When I arrived, the receptionist told me that Dale was tied up, but would get to me as soon as he could. It was refreshing to find out that it ended up only being about 10 minutes. He introduced me to a very nice gentleman, but I'm very sorry that I can't remember his name, because I wanted to thank him for his professionalism. I say this, because while I was about to tell him my situation, I happened to see Terri walking by. I waved and said hello. The gentleman asked if I knew Terri, at which I told him yes. He told me that I should deal with her instead of him. To me, that speaks volumes about the professionalism of the sales staff. He could have easily taken the sale for himself, but he turned it over to someone else.The long and the short of it is this: I was very pleased with the way I was treated at this dealership. I would like to especially thank Terri for being a consummate professional. She was very knowledgable and patient, as well as genuinely helpful through the entire process. I have been to dealerships where buying a car was about as fun as going to the dentist for a root canal, and took 10 times longer. Not at Wilsonville Honda. I also was able to lease a new vehicle with payments close the what I was currently paying. I would definitely recommend them to friends, family, or co-workers.

WayneGorsek

Aug 9, 2013

Very high priced compared to other dealers and not negotiable, I will take my business and money to another dealer. Do yourself a favor and shop other dealers for better price and value.

zowangel

Aug 5, 2013

Best Overall Experience I have had in 30 Years of purchasing my new or used vehicles at a Dealership. There absolutely was no hassles, no schemes, and no games over the price. My total experience was above board and I had access to the vehicles inception records so i was able to see for myself if the vehicle was accepted with any maintenance issues or what the Dealer had to repair. I arrived with my typical attitude of I am going to have to fight with the sales manager to get the deal I demand and this was not the case. I had a great feeling and experience from the time I entered and was allowed many opportunities to continue more test driving of my used vehicle. I inspected every inch of this vehicle without interruptions from my sales person and I was never rushed to close the deal. When I was ready I stated I am absolutely happy and lets close this deal. I mean the #5 scores I rated and truly hope other dealers would adopt this style for customers. For the first time after my purchase I didn't sulk all afternoon with buyers remorse wishing I had haggled the price lower. I actually drove around for 3 hours Saturday afternoon enjoying my car instead of explaining to my wife all the fighting I had to go through to get this car. Geri you were great and such a pleasure to purchase my vehicle here! (W.A.)

knappdoug

Jul 30, 2013

It was Quick and easy. They had exactly what I was looking for. I was not pressured when I was just looking. I recommend this place

Liz Perkins

Jul 28, 2013

I just purchased my new Honda Civic from Wilsonville Honda and they were awesome!!! I worked with both Bob Vestal and Zac Dreyer, and they were both fabulous! Even though I came in at almost closing time, Bob took the time to help me find a car to consider and take home on an option to buy basis. The next day I came back and worked with Zac, who helped me to find more cars to consider and test drive, and to buy the car I chose. This was the best car buying experience I have ever had!! It was easy and pleasant and fun! They did all the work for me! All I had to do was enjoy looking at and test driving the cars I was considering and then choose the car I bought! There was no pressure to buy, as I had experienced at other dealerships in the past. Zac was professional and easy going and fun! He was very accomodating and made sure I got the car I wanted at a fair price, and even programmed my new car to get it set up for me. I love my new car and am so glad I purchased it from Wilsonville Honda! They are truly the best! I would highly recommend buying a car from Zac and Wilsonville Honda!

sliknik67

Jul 15, 2013

Terri Goodman, my sales associate at Wilsonville Honda was the best. She was professional yet fun and made my experience at Wilsonville Honda very enjoyable. In fact, all of the staff at Wilsonville Honda are wonderful to deal with.I left the dealership with a Honda Pilot that I really wanted with all the features I desired and I feel I got the best price I could for the car. There was no high pressure approach with long drawn out negotiations that are so annoying to me. Every step along the way was easy and pleasant and I walked out of there feeling fantastic instead of drained as with some dealerships.Terri made sure the experience was perfect for me and had great attention to detail. She even had the car cleaned multiple times because she wanted it spotless for me!I highly recommend meeting Terri Goodman at Wilsonville Honda if you'd like to purchase the car you've been dreaming about and have a great time doing it! She will take good care of you.

cool350z

Jul 13, 2013

Great service from Nichole and Treyn, great selection of 2013 odyssey EX-L, great close out pricing! Liked fact that new vehicles were under cover, not baking in the sun.

fastfern

Jul 11, 2013

Parker Johnstone and his wonderful crew provide quality friendly service at a fair price. Jennette is a sensational Service Advisor, with a great sense of humor. Reviews the work that is to be done and then makes sure that it is completed to meet my schedule. The work is done correctly at a fair price and the car is returned to me in "showroom" condition.

englishrj

Jul 9, 2013

They are very service oriented. Maintenance skill levels are very good. Explanations are clear and they will show you, if asked. Special promotions and discounting are easily found on the web site or from mail.

jtarno

Jul 8, 2013

It was a true pleasure to buy a car from Michael Kinsman and the whole team at Parker Johnstone Wilsonville Honda. Michael was very polite and professional to me and my whole family. This was the best car buying experience that I have ever had, and I have purchased many new cars. Michael's knowledge of the Honda Pilot was top notch and he took the time to explain every aspect of the car. I will highly recommend Michael and the whole team at Parker Jonstone Wilsonville Honda to all of my friends and family.

StephFrye

Jul 8, 2013

This is how buying a car should be! Very stress free and FUN! Thank you so much, Zac! From the start to finish, the process was easy. So very glad we started our search for a quality used car at this dealership.

bettyfleming

Jul 5, 2013

Everyone I worked with at this dealership was friendly, professional, and helpful. Michael, especially, was just a total sweetheart. I felt like he was much more interested in helping me, and making sure I did the right thing, than in making a sale.

kchristi1

Jul 4, 2013

My wife and I had an excellent experience buying our new Accord. Gaylen was was truly a pleasure to work with. She was very knowledgeable about the car, responsive to all our questions and very friendly. It was the best car buying experience we have had. Thanks and keep up the great work!

sydferns

Jul 2, 2013

I hope Honda can go to the model followed by Parker Johnstone's. The reason I say this is because all info is available on Internet with regards to MSRP, Invoice and TMV. I see no point in wasting time in unnecessary haggling on prices that can be verified on the Internet. These days most people can get this info instantaneously on their smart phones. The service is excellent, I had good experience last year but could not purchase as something came up in the last minute and that's why I made up my mind to come back this year to purchase. I would definitely recommend anyone interested in buying to your dealership. Please keep up the good work. If you could take it one step further, I would say have some vehicles with no accessories so people will be even more attracted. Psychologically when they get to your dealership I think they will end up buying the vehicle with critical accessories anyways in Oregon, also then the buyer feels they have a choice and the dealership is being honest. With most Honda Dealers in the area what's happening is that they tell you the base price to attract the customer to visit their dealership and then the car is not available (this is definitely a wrong way to start, as the customer already feels they are cheated even if they can easily afford the extra $600 dollars over a period of 60 months). With so much information out there your dealership approach is the best! Your salesperson was Excellent, I would give him full points. Also another strategy I would say is that if you guys are selling at TMV or below anyways print out Edmunds eval. and show the customer upfront at that point they will just go ahead and buy (if they were planning to buy).

stevehogekins

Jun 30, 2013

Last Thursday, 27 June '13, I found the 2013 Honda Accord EX-L V-6 Coupe w/ Satellite in white Pearl online... Ihad been looking for six weeks, fully expecting that the 2014 models were my only option. I called Wilsonville Honda and got Luis Chanchola on the phone. He was so professional in his demeanor and source information. He emailed me the info I needed, including an amazingly low price. I called back ten minutes later and confirmed that I wanted to purchasethe car and would drive over the next day, Friday. to take delivery. Luis introduced me to Nichole Friswold. She did anoutstanding job organizing all of the "details" for delivery, then showed me the basics of operating the vehicle and beginning an ongoing process of using the computer enhanced options. As I was completing the financial paperwork withShannon Beasley, Mr. Parker Johnstone interrupted briefly, to award Shannon the Employee of the Week Award. What atreat to know I have the privilege of association with a most PROFESSIONAL car dealership. I will most assuredly refer my friends and associates to Wilsonville Honda ! By the way... I got 32.8 MPG on my ride back to central Oregon... sweet !

aylem4

Jun 28, 2013

Terri Goodman, our sales rep was very helpful, patient and very professional. She was very patient with my two boys and made them feel comfortable. She has great customer service skills and treats clients with respect. Wishing you the best Terri!!

medmig

Jun 28, 2013

We really enjoyed our experience at the wilsonville honda dealership. The customer service representative Michael Kinsman truly listened to our needs and made our experience very pleasurable. He helped us look for exactly what we wanted and at the best deal possible. We would defenetly come back for future purchases and recommend to our friends and family. He really made us feel at home and checked up on us to see if we liked the car andy if we had any questions or concerns. I'm very happy with his help and expertise.

camperlandson

Jun 26, 2013

Jennette and Kristina in the service department are unbelievably friendly and professional! I am a mom with small kids and have had my Honda Odyssey serviced here for the last 5 years and always feel welcome--they even know me by name when I walk in the door. I have taken my many cars to many service departments in my life and it's always been something I've dreaded. Not here -- it's comfortable, friendly, warm with plenty of room to have the kids play and have hot chocolate :) There's also free wi-fi so I can sit on the comfortable chairs, couches or desk and get work done while the kids are playing and the car is getting worked on. I never feel pressured to get more work done that is absolutely necessary and Jennette and Kristina make the time so enjoyable! Not to mention that I always get my car back in tip top shape at a very reasonable price. I can't say enough good things about Parker Johnstone's Wilsonville Honda service department and would HIGHLY recommend it to anyone!!!

pattystev

Jun 21, 2013

Gaylen Cashman was very upbeat, down-to-earth and personable. She said upfront that she was new but this did not get in the way. In fact I found it refreshing that when she said she did not have the answer (which was not often) that she found out within minutes.I have recommended Wilsonville Honda to several people. This would be my "only" dealership I would buy a car from in the future.

corkyforbes14

Jun 19, 2013

Used this dealership for a long time and ALWAYS received outstanding service. Trustworthy, experienced, timely, and great value. Treated with respect and called by name unlike many other businesses I frequent.. I have never had to return for follow up regarding repairs done at Parker Johnstone. I have no hesitation in recommending Parker Johnstone Wilsonville Honda.

ntntnt12

Jun 17, 2013

I bought my car from Wilsonville Honda and take it there for service. I drive past Beaverton Honda about 30-40 minutes to go to Wilsonville even for a basic oil change. The service team in Wilsonville goes above and behond with their customer service. They are very clear with their description of problems, they give me options, timelines and price points. They care. I trust them.They are such a nice group of people, service with a big smile. They have a great sense of humor. They honor competitor's coupons if they don't have a better "deal" being offered. They always give me a loaner if my car needs to be there longer than a couple of hours. My car is always ready when they say it will be. And they clean it. They accommodate my schedule. They simply are terrific!I recommend Wilsonville Honda to all my friends a couple of whom have actually bought cars there because of my experiences. We recently puchased a third car. We will be bringing it here for service, too.

RoseK1999

Jun 17, 2013

I have been going to Parker Johnstone's Wilsonville Honda since December of 2006. It came highly recommended from my friend and I bought my 2007 civic there on the first visit. I met both Jeannette and Kristina the first time I went for my first oil change. Each visit I have been helped by one of them and they always remember my name and this makes me feel welcome. Kristina always takes the time to remember personal conversations that we had in the past and shows that I am a valued customer/person. I have never taken my Civic to another place due to the excellent care I get from my Wilsonville, Honda. Parker Johnstone's is the only dealer I feel will give me the truth about what my Civic needs and I have recommended everyone that talks about getting a new car to go to them. Thanks Kristina and Jeannette for World Class Service!!!!Sincerely,Rose Klein

PatrickRosborough

Jun 13, 2013

Being first-time car buyers, we were looking for as simple as a process as we could get. The folks at Parker Johnstone's delivered just that. We put out feelers for who around town could give us the best deal and Dale Winterfield was the quickest to respond as well as being very personable over the phone. As we asked more questions, he continued to give us prompt answers. By the end of the day we felt that he had worked out the best deal and put us right where we wanted to be price-wise. Once we got to the dealership, Zac Dreyer took over and most likely worked overtime to get us into our new car. He helped speed up the finance process by acting as finance manager when that department was slammed. Zac easily explained each step of the process and seemed very genuine in helping us out. Every step of our purchase was friendly and quick. We definitely would recommend Parker Johnstone and their staff to any family members or friends who are looking for a car. The no-hassle aspect is too good to pass up and would definitely go back there for future purchases.

mdaigle74

Jun 11, 2013

I have always been impressed with this dealership since moving to Oregon a few years back. Being new to the area, I wanted to find a place I was comfortable with to bring our Honda in. I decided to start with Wilsonville Honda and have not brought our Honda to any other place since. Jennette and Kristina are some of the friendliest service advisors I have ever met. They even remembered my name months after seeing them the first time! And so far, all the work I have had done with them has always been done right the first time. They may cost a little more than other places, but I trust Wilsonville Honda to do the work on our Honda. I can't say that about the other dealerships or repair shops I have used for our other vehicle.

jen8000

Jun 7, 2013

I've been coming to Wilsonville Honda for all of my service needs since I bought my new Honda in 2006. The service department is always knowledgeable, professional and trustworthy. They always explain things in detail to me and I know I can trust their recommendations. Additionally, Kristina, Jeanette, Jose and Rob are always very friendly and personable. I recommend friends, family and co-workers to this dealer all of the time.

SandyDriscoll

Jun 6, 2013

We bought two Hondas in 2005 and have had them serviced here exclusively. The service staff is great and has grown thru the years. They have three employees that have been there since 2005 so we have worked with them for over 8 years. I love that about Parker Johnstones. They are the best dealership that I have seen. They are efficient, friendly and just a great experience. I recommend them highly.

wtlu

Jun 4, 2013

This is my best experience buying a car and also visiting a dealership in general. Lisa and Dale helped with me online. When I got there, Stuart worked with me. They are all wonderful people to work with.

laurajean007

Jun 4, 2013

We were so impressed with the service we received at Wilsonville Honda. An entire team of people stayed late, as we showed up 30 minutes before closing on a Saturday night, to accomadate our schedule. Geri Reeves, our customer service rep, was THE BEST! We showed up with our two and three year old boys thinking it could be a stressful experience but it was pleasant. They had a large play area for the kids and cartoons on the TV. Geri brought the paperwork/computer up to the play area so we could keep an eye on the boys. When it was time to sign more papers in financing she played with them and pushed them around the dealership in swivel chairs so we could focus on the paperwork. The boys had a blast and ask daily when are we going back to see Geri!!! I would highly recommend Wilsonville Honda and ask for Geri Reeves!

abovethetown

Jun 3, 2013

Amazing experience from the beginning!!! Absolutely no pressure and no stress. Michael K was our sales person and he was super friendly, up-front, and trust-worthy. I love the dealership's no-hassle and no-haggle ways of doing business. I l also loved that they separated the trade-in and purchase processes so there was no monkeying with the numbers. There was also no attempt to try to sell me a monthly payment instead of a car. There were absolutely no surprises. Believe it or not, this was an enjoyable experience, whereas my other car dealership experiences were all filled with aggravation, stress, and frustration. I felt like Michael actually cared about getting me what I needed and never tried to up-sell me or talk me into a different vehicle. He was all-around lovely and delightful to work with. I have a great respect for this dealership and will continue to recommend them, and Michael, to others. You can also bet on my future business. Thank you!

CameronGrile

Jun 1, 2013

I have been taking my Hondas to Parker Johnstone's Wilsonville Honda for 6 years and every time I leave extremely pleased with the service I receive. The quality of work is always top notch. But what brings me back each time is the staff that work there. They greet me by name and are always energetic. It becomes a personalized experience. Not just a service call. The service staff (especially Jennette) have become trusted advisers when it comes to my vehicles. They are very knowledgeable and a resource I couldn't do without. I know when they recommend something it is because my vehicle needs it. Additionally, the price is very reasonable and there are always coupons posted on their website. All these things are reasons I couldn't imagine taking my vehicles anywhere else!

soliszewski

May 31, 2013

I have bought 2 cars at Parker Johnson Wilsonville Honda. They are easy to work with. Always friendly. Appointment times that fit my schedule. Best dealership! I will be a customer for a long time.

CarolLeimbach

May 30, 2013

Great friendly customer service. Service to be done is explained well. Open convenient hours. Ready when promised. Car wash and vacuum free with service. I would highly recommend Parker Johnstone's Wilsonville Honda to anyone.

jhsm25

May 29, 2013

We have been Parker Johnstone customers since 2008, when we bought two Honda vehicles because of the no pressure and helpful attitude of this dealership. Terri Goodman was our sales representive this time and was very knowledgeable in assisting us while picking out our new 2013 Honda Pilot. We feel that we were treated fairly and professionally. Terri, Jeff Gilmore, and Shannon Beasley all contributed to an excellent experience. We have also recommended Parker Johnstone Honda to our family and friends.In the past, the service and parts department have been very helpful with all our needs.Thanks to all

jdjhonda1975

May 26, 2013

I had a great experience at Wilsonville Honda. I found the car I had been looking for on their website. I showed up right before they were closing and they let me take the car home for a day to test it out. It was exactly what I had been looking for! I did all the financing paper work online and it was a pretty smooth and easy transaction. My salesman, Zac D., was amazing and so helpful. He was great with my kids. Zac even came into work early so he could pick me up at my house and bring me to the dealership to get my new car. He went above and beyond! He was kind and sincere and not pushy what so ever. I will totally recommend him to all my friends and family.

durhammom

May 25, 2013

When I knew I needed a new car I knew I would go to Parker Johnstone's Wilsonville Honda. I did my shopping around to make sure that a Honda was what I wanted but once I knew that there was one place and one person I would work with. Bob Vestal at Parker Johnstone's Wilsonville Honda takes such great care of his customers and truly treats them like family. His honest, goodhearted, and caring approach made me know that I was making the right decision - down to the color of the automobile I selected. I will carry Bob's business cards around with me and refer him to anyone I know who is looking to buy a car. I am completely comfortable doing so and completely confident in his approach and his dedication to his customers. Thank you Bob and thank you Wilsonville Honda!

staciedo62

May 24, 2013

If you've never had a "easy" experience buying a car, go to Parker Johnstone's Wilsonville Honda. If you've never had a fun experience buying a car, ask for Michael Kinsman. When I walked through the door at 6:57pm with my iPad "open" to the 2008 Red Toyota Camry I had been dreaming about, I had no idea they closed at 7:00pm. In fact I had no idea until 8:00pm when I was ready to drive off the lot with my dream car. That's how quick the transaction was including test drive and financing.Michael and Shannon never made me feel like I was being rushed or pressured. I'm sure it helps that I knew exactly what I came in for but, Michael was just so cheerful and knowledgeable about the Camry which surprised me since it is a Honda dealership. My daughter is looking for a new car...A black Toyota Camry and I hope I see one at Parker Johnstone's Wilsonville Honda! I have told everyone I show my car to about this wonderful dealership. If you haven't made the trip out to their totally indoor lot (way cool) it's worth the trip!

truax1996

May 23, 2013

The employees at this dealership are exceptional. They are incredibly friendly and always remember my name. My questions are answered and the work is done in the timeframe promised. The environment is quite nice, with the space always being clean and Wi-Fi is available. One of the things I like most is that there is appears to be no employee turnover in the service department, so that the same friendly faces are always there. It is a pleasure to have my service work done at Parker Johnstone Wilsonville Honda.

gwstephens

May 21, 2013

The experience from start to finish was amazing and welcoming. It took about 6 months from the first time we went to the dealership until the day we finally left with the car. From the start Michael Kinsman helped out and made the whole experience easy and comfortable. He simply showed us what met our needs and description and continued to give us attention and time even when we were not in a financial position to buy a car. He continued to help us out until we were ready and was never pushy. It was the IDEAL car shopping experience, and I couldn't imagine a way to improve it.

Lanning_b

May 17, 2013

We went to Parker Johnston to get more familiar with the Honda Odessy as we were looking to purchase a new or used minivan as a family car. Terri was very personable and good at putting us at ease with the process and helping us learn about the vehicle. She was also good at listening to what we were looking for and did not try and "up" sell us on features or services until we inquired about them. This is important as our experience at other dealerships was not this way.

amyz40

May 13, 2013

My purchase spanned two visits over two months and many emails in between. On the first visit, Terri spent two hours with me, allowing me to test drive the Odyssey and then working through exactly how much van I could get for my budget. I still wanted to test drive a Toyota Sienna so I wasn't prepared to commit during that first visit. However, after finally driving a Sienna and deciding the Odyssey was the van for me, I was VERY happy to return to Wilsonville Honda and close the deal with Terri. She was a pleasure to work with all along the way.

krbrace

May 13, 2013

I appreciate the price up front policy. Purchase was efficient and easy. All employees were pleasant. The cars are kept undercover out of the weather. Dealership is well located for a good test drive. Clean building and restrooms. If you want a Honda go to Wilsonville.

christinamarini

May 7, 2013

Michael and I have built a wonderful rapport the last couple months and he was exceptional, caring and wonderful to work with! I have been a 8 years and running customer of Parker Johnstone Honda, and it's people like Michael that keep me coming back!Thank you for the wonderful experience and I will always recommend Michael Kinsman at Parker Johnstone Honda!

jeep4438

May 6, 2013

My wife and myself went to this dealership with no intention of purchasing a car, the sales employees let us wander around for several hours withoutbothering us or baggering us to purchase anything, if we had a question they answered it and then disapeared, this was trully an amazing experiance. we left that day without making a purchase but we returned the next day and met our salesman, Mr. Bob Vestal, Bob turned out to be a very freindly, no pressure, extremly knowlegeable person, another pleasent surprise, we made our choice without any sort pressure from Bob or anyone else at this dealership, this is the first time I have ever purchased a car and not felt violated, I would recomend this dealership to anyone

SeanKidby

May 6, 2013

My wife and I came to this dealership after having a very bad experience with Beaverton Honda. I will never shop at another Honda dealership again, Stuart, and Wendy made my wife and I feel like we were important. Stuart, especially, was so patient with my wife. we are customer's for life with this dealership. I will never goto Bob's Lame-Honda ever again. Thanks Stuart. You are by far one of the best sales people I have ever worked with.

SandiFrohnert

Apr 29, 2013

Michael Kinsman was an excellent sales person to work with. He listened to both my husband and I in what we wanted and needed in a new car. There was no pressure from him, just excellent service. We would specifically recommend him to others!

Scout2

Apr 29, 2013

We were met with Nichole's smiling face and expert knowledge of the inventory and particular knowledge of the Honda Odyssey, and she more than capably answered any/all questions we had, with acute familiarity of the options our particular model had. Nichole was to the point with all her answers and didn't waste any time in getting us out for our requested test drive - no pressure, only helpfulness in every way we could have asked for. After thinking about the van overnight, we settled the next day with Nichole and Parker Johnstone Wilsonville Honda and would not hesitate to recommend them to friends and family. And we'd really hope they'd request Nichole, as she really knew what she was doing, whether it was in marketing the attributes of the Odyssey, explaining how to set up the bluetooth technology from our phone to the van, favorite radio station designations to speed dials or pulling the middle row wider or narrower or moving the back row down to make our two Vizslas comfortable once we got home to take them for a spin out of town, which we did the next morning, and, just like us, the LOVED the van. Thank you, Nichole, and all the other staff, as we were very pleased with everyone who helped us. We give Parker Johnstone Wilsonville Honda and 5+ rating!

Deeley

Apr 28, 2013

Excellent salesmanship, absolutely no pressure, courteous at all times. Appreciated not having to haggle over the price; it was known up front. Staff stayed over 3 hours past their regular closing time to make sure I was taken care of properly. Facility was clean & organized, even 'tho very busy. I particularly liked the fact that the new cars were housed inside, under roof--shows they really care about their inventory. I have bought a lot of cars over the years. This is the first time I didn't leave a car dealer upset or mad. It was a very positive experience, and I would highly recommend the dealership to others. An additional perk was being able to see Parker's Indy car up close. Left with a beautiful Honda Civic in just the color I wanted without all the stress generally associated with buying a car. Many thanks to Bob and Shannon for their professionalism and making me feel they really appreciated my business. I had heard good things about the dealership and found them to really true and worth the drive up Interstate 5.

jon.royer

Apr 27, 2013

very nice place! no pressure! Very up front with everyrhing. I would recommend them to others. Answered all my questions. Gave me a fair price for my trade in.

kcoop

Apr 22, 2013

Nichole was friendly, open, and wanting to make my experience as easy and stress-free as possible. When I was mulling over the color options, she said I should be sure I picked the color I would really love. The color I chose (not the color I thought I wanted) has been getting compliments like crazy, and I appreciate her advice.There was no strong-arming at all about buying optional add-on warranties. They were offered, I declined, and we moved right on to nailing down the financing specifics and signing the papersThis dealership doesn't negotiate. They do, however, give you a check for the difference if you find the same model for a lower price at a competitor. I mentioned an identical model at another dealership, the pricing was confirmed with a quick look on the internet, and instructions for sending me a check for the difference (once the financing has gone through) were written into my paperwork.The car was washed, the gas tank filled, and Nichole set up several things such as radio stations, door locking preferences, etc. for me and made sure I was satisfied and had no other questions before I hit the road.My overall impression of Wilsonvile Honda is that it's a customer-focused dealership. I'd happily recommend it to anyone.

TabithaHilton

Apr 22, 2013

I had totaled my car and was looking for a new vehicle, I went to the Honda dealership because I wanted to test drive a Civic, the staff was very helpful, they weren't pushy and I felt like I was visiting family that they wanted me to get the best car for me, not just sell me a car. I would definitely go back to them and recommend them to my family and friends.

dpung

Apr 20, 2013

Michael was great to work with. He patiently showed us all of our options in the price range that we were looking. We think that he had our best interest in mind as he carefully explained differences between the choices. He took us on several test drives and helped us to narrow the choices to a couple of cars. We think that he was fair and conscientious as he helped us to settle on our new, used car. Michael made the buying experience a great one for us and we will recommend him to others that are looking for a new or used car. David and Nancy Pung

lambshel

Apr 16, 2013

I have always dreaded the car buying experience but Wilsonville Honda changed that. Michael was very friendly, patient, and informative. I never felt rushed or pressured. I highly recommend Michael and Wilsonville Honda. Best car buying experience ever!

prtpamela

Apr 16, 2013

My experience at Parker Johnstone's Wilsonville Honda was a pure pleasure. I was so lucky to have Terri Goodman as my sales associate. She was friendly, professional and very knowledgeable about the cars. She knew and pointed out to me the differences between the 2012 and 2013 models which made my decision-making process much easier. She was also familiar with all of the technological aspects. She even took the time to connect my phone to the Bluetooth before i left. There were so many beautiful Hondas to choose from at this dealership, and he only hard part was deciding which color I wanted. The lounge was a very comfortable place for my friend to wait for me while I took car of the business end of the transaction. What is typically a very stressful and frustrating experience that nobody wants to go through was truly a joy at Parker Johnstone's Wilsonville Honda. I will gladly recommend this dealership, and particularly Terri Goodman to my friends, and I will be coming back for repeat business in the future. Oh, and did I say how much I LOVE my new Honda Civic! It is a beautiful car and so much fun to drive!

blader

Apr 8, 2013

Low pressure sales with a friendly and knowledgeable associate. He was great in understanding what I was looking for, what I needed and then making sure I got it. Very low pressure and I left with a great vehicle at a terrific price.

sccoggins

Apr 3, 2013

This dealership - Sales & Service are so friendly. Offers the best value/price with no negotiation. Michael Kinsman was so pleasant and wonderful to work with.

trangk

Apr 1, 2013

I've been going to this dealership for several years to get my Honda serviced there. There is another dealership that is closer to my home, but I go out of my way to drive further to Parker Johnstone because of the excellent, friendly service I receive there!

meganloomis

Apr 1, 2013

This is not your typical car buying experience - there is no price negotiating - they are very upfront with their prices. This is a great aspect because it takes all of the annoying parts out of buying a car. It was a stress free buying experience and I would recommend this dealership to anyone looking for a new car. Also - a major plus - they have Otis Spunkmeyer Cookies!

carrieanne

Mar 30, 2013

I arrived at the dealership without an appointment and Brandon was happy to help me. He helped me purchase the windshield wipers my car need and he even installed them for me! Brandon even went as far as to clean my tires because I had mentioned that my teenage daughter hit a curb the day before and the tire had a scuff mark on it. Thanks for being so helpful Brandon! I appreciate it.

BabaluKaloodle

Mar 29, 2013

From the moment my wife and I walked in the door of Wilsonville Honda, we felt welcome and appreciated. We were greeted with warm, genuine smiles, and throughout our car-buying experience every employee we passed, throughout our buying experience, made eye contact with us and offered a greeting. We let Erin at the front desk know that we wanted to purchase a new Honda Accord, and she led us over to Michael Kinsman, who we asked for by name. Michael is a family friend and we knew that we would be treated fairly and amicably by him. What we did not expect was that the entire staff of Wilsonville Honda would treat us equally well as if they were all family friends as well!We had done plenty of research and test drives at many dealerships, and we knew that a 4-cylinder Honda Accord sedan was the car for us. Michael offered plenty of insight into all of the Honda Accord's features, from the LX to the EX-L. We eventually settled on the EX-L without navigation. As-equipped, this car has everything my wife was looking forexcept that the dealership did not have her color preference. Wendy made a few inquiries and was able to locate one in Tacoma, which we were able to pick up the next day.Probably the most surprising part of the entire experience was the amount of time we spent in the finance office with Shannon Beasley. We have bought a few cars over the years, and dealing with the finance person is always the most wearisome and time-consuming part of buying a car. Not so at Wilsonville Honda. I was not keeping track of the time, but I am certain we were out of his office in under 30 minutesprobably closer to 20!Great people, awesome service, and a professional yet welcoming atmosphere will have me recommending Wilsonville Honda for many years to come. Oh, and freshly baked cookiesthanks, Erin!

EthicallyChallenged

Mar 27, 2013

I recommend everyone choose a different car dealer.I purchased a used vehicle from Wilsonville Honda that immediately began having transmission problems. Within two weeks I had to replace the transmission.Wilsonville Honda denied any wrongdoing, asserting that I purchased the car AS-IS. They provided no real help other than telling me they "empathized" with me.Either Wilsonville Honda thinks I can destroy the transmission in a Totota Sequoia driving it for 300 miles on the freeway without towing anything, or they sold me a car with a failing transmission. That makes them either mechanically incompetent or ethically challenged. Either way, strongly urge you avoid this dealership.

travelgirl1951

Mar 25, 2013

Coming to Parker Johnstone Honda was a complete pleasure. We knew what we wanted and Terri greeted us as soon as we walked in. It was an interesting walk thru even tho I'd been a service customer for years. Terri walked us around the showroom told us about the race cars and the history of Parker Johnstone. She immediately listened to what we wanted . She seemed to know what we were looking for and took us right over to the Honda Fits. There were lots of basic 2013's on the lot but Terri enticed us with the last 2012 which had built in navigation and blue tooth (something I had been wanting for awhile) Both my husband and I got to test drive it and when we came back prior to our final decision we window shopped and looked at other cars as well. Terri was patient, not pushy, walked us through the pros and cons of each vehicle just listening to our conversations about what we were looking for. We got the best value for our dollars.In walking through the paperwork we had done our homework so knew what our trade in was worth and sure enough that's what we got. Terri was working late that night. She stayed with us through the end which took til 10:30 pm.We forgot extra keys, the radio code and the window sticker all which she patiently waited a few extra days for.All in all a great experience. I'd recommend Terri and Parker Johnstone Honda to any of my family and friends.

Dedistreich

Mar 21, 2013

For a few months, I have been searching for a fun Summer car. I narrowed my search to a Pontiac Solstice and went thru Craigslist. After calling this dealership, I decided to take a test drive. The Internet manager introduced me to Geri Reeves. The car was waiting as I had made certain in advance the car would be ready. We did a nice 5 mile loop and discussed the car and other things. I found Geri to have a friendly, calm manner and a cute, fun side. I really felt like we were two gal pals out for a ride. When we returned to the dealership, the sun was out. Geri and I requested someone show me how to operate the convertible top. With the sun out and the top down, Geri and I both felt we should have another test. ;) We did a short 2 mile drive and I left to think about the car. I received a call from Geri the next day. A second Solstice had arrived at the dealership. Saturday, I went back. Geri was with another customer, so she introduced me to her partner, Gaylen Cashman. Gaylen comes from a strong managerial background and I could tell was done managing people. Gaylen seemed to want rewarding relationships that provided a happy result. We test drove both cars on the same 5 mile route, this time in the Oregon rain. Both sales reps, were patient, kind and what they didn't know about the car, they researched. I decided to go ahead with the original Solstice. Color: Sly ( Moonshadow Grey). I had arranged my financing in advance thru my traditional bank, but Theresa, the financing specialist, was able to beat my banks rate and obtained a 2.99% option, which I accepted. This was truly a joyful experience. Of course I recommend Parker Johnstone highly!

bonawitc

Mar 14, 2013

Due to a medical condition (dementia, getting lost) We've recently had to "pull" the keys from my 76 year old mother. Although this was hard for hr to bear, she was in agreement. Unfortunately, she has a $20,000 balance on her 2008 Nissan Altima which was just purchased from a dealer Feb, 2012. In an effort to off-load the car. My husband, and I did some reseach on line, and rec'd quotes from other dealerships. We decided at the last minute to drive into Parker Johnstone. SO GLAD WE DID!! From the moment we walked in the door we were greated by smiles , and Terri.We explained our"story" to Terri who not only was compassionate, but was also very familiar with Elder care. I felt immediately connected and probably off loaded more than a car. Terri, along with the sales manager took their time to complete a detailed estimate to buy the car. We were rpleased with this quote as it was almost $2,000. more than we had been told by others. As a result, we decided to sell the car to P.J and made an appt the following Wed to complete the paperwork.Terri met mom that Wed morning. Outside of waiting for documents to clear from the Credit Union . The entire transaction was seamless. Once again, Terri's compassion was a sure cure for a frusterated daughter and a sweet, kind older women. Terri took all the time needed to explain every document, listen to stories & maintained the integrity of the company and process. Also want to mention the sales manager (think his name was Bob) took the time to introduce himself. When we walked out. moms words simply said "they were sure nice people" . I smiled to myself and said "yes mom, they are". As for Terri, I feel like I made a friend. Oh yeah, I had to apolizie for my mini outburst .. patience is a virtue I lack... Take care, Cheryl BonawitzDaughter of Myrna WeberPleased customers

mckauffman

Mar 14, 2013

After a frustrating experience at a different Portland-area dealership earlier in the day, my wife and I considered putting off the purchase of our new Honda Odyssey. Based on the numerous positive online reviews we read regarding Parker Johnstone's Wilsonville Honda, however, we decided to make the 45-minute trek down I-5 to Wilsonville from Vancouver, WA. We cannot be happier with that decision. From the moment we entered the showroom we could tell that there was something special about Parker Johnstone's Wilsonville Honda. It didn't take long to realize that the aspect that sets Parker Johnstone's Wilsonville Honda apart from other dealers is their customer service. I absolutely cannot say enough positive praise for the way Michael Kinsman, our Customer Service Representative, took care of us during the visit. Michael began by ensuring he understood our needs in a new vehicle. When I brought up a question on "pricing", Michael quickly pulled out his I-pad and showed me the price quote, which was the lowest quote I had seen on a Honda Odyssey (We were looking at the EXL w/RES). During the test drive Michael continually explained the many features of the Odyssey. Michael also did a fabulous job of interacting with our two young kids (aged 5 and 6) who were along for the purchase. By the end of the test drive my wife and I not only felt confident we were buying a minivan that would meet our family's needs for many years, but also felt that we were purchasing the vehicle from a dealership that truly cares about its customers. I now understand why one online reviewer we read mentioned feeling like a family at Parker Johnstone's Wilsonville Honda! Our family is taking a road trip for spring break this year in our new Odyssey. We've already planned to stop in Wilsonville on our way south to thank Michael again for the great customer service we received!

believer4life1

Mar 13, 2013

I recently purchased a 2008 Toyota Tacoma PreRunner from Wilsonville Honda. My salesperson, Terry Goodman, was professional, friendly and attentive yet not pushy. I was allowed to take the vehicle out for a long leisurely test drive with my wife and was quoted a fair price for it. I was also given a fair price on my trade in vehicle. All in all my experience with Terry, Bob Moore, and Wilsonville Honda was refreshing compared to other dealerships I've visited in the past. I would definitely recommend them to other potential buyers.

Buyer2

Mar 12, 2013

We have purchased 2 other cars from Parker Johnstone Honda, as a repeat customer we had great experiences before at this dealership. Then we met Michael Kinsman, our attitude changed about customer service, integrity and patience. Michael is over the top great and we could not have had a better experience. We got the car we were looking for, a price that was fair and no hassles, no BS, a little negotiating was easy and they made it easy. We did not buy a Honda this time, but a great used car. Do not hesitate to go to this place of business. I have also had many services done on my 2 other cars, Dave Berry and his group treat you well even when they are busy!

Jake8736

Mar 11, 2013

It was an easy and gratifying experrience, and I feel good about the value of my purchase from Parker Johnstone Wilsonville Honda, and especially Terri Goodman my sales rep.

lauribarry

Mar 11, 2013

I saw a 2007 Ford Mustang convertible on-line and went to the Parker Johnstone dealership Saturday evening. (I had looked at one earlier in the day at another dealership, but I needed to chat with the manager before they would tell me if I could get the car for a lower price.) I asked about the price and Bob said they didn't pull the typical dealership games (my words) and that was the price (which was great!) There was no pressure, no typical sales pitches, etc. I test drove the Mustang and came back very interested. Bob said we could complete the "borrowed" paperwork to drive the car home. (I couldn't believe I could do that, but gladly accepted!) I made contact with Bob on Sunday and made arrangements to fill out the necessary paperwork to purchase and complete another "borrowed" form, as I would not be able to make the payment until Monday. (I had sold my car and was meeting the new owner on Monday at the bank to receive the check.) We completed the process and drove the car home for another day. The payment was made on Monday and Bob had me come to the dealership after work to have the car washed/cleaned/gas. He checked on me a couple times during my wait, then came and got me when it was all finished. I would highly recommend Bob (and the Parker Johnstone dealership!) Bob was outstanding to work with! I LOVE MY CAR!! Thanks Bob!!

paresac

Mar 11, 2013

Best service yet! It's worth the extra drive to Wilsonville from Beaverton for the quality customer care. From purchasing to servicing our Hondas we have been very satisfied! Thank you.

Melissa Della Paolera

Mar 9, 2013

We purchased our 2007 CRV new from this dealership. What a great car and easy buying experience. Since that time, we have had our vehicle serviced and maintained at Parker Johnstone's as well. Several great deals an incentives have worked out for us, but the best part of working with Honda in Wilsonville is that the staff take such good care of us. Not just the usual dealership experience. A shuttle of course, ability to wait in comfort with optional cookies and coffee, friendly people. All of these things are great. But we have also received help in a couple tough situations where we ended up saving an important amount of money. We will definitely continue with Parker Johnstone's Honda!

RussErickson

Mar 9, 2013

We had been getting along with just one car for a year, when my wife saw a new Honda CRZ driving along on the freeway, and called me saying I should look into this fun-looking hybrid sports car. We went to Parker Johnstone's Wilsonville Honda and worked with Nichole Friswold. She was very friendly, helpful and knowledgeable, showed us the two they had on their lot, and sent us out on a test drive. I wanted a color and trim level they didn't have there, so Nichole worked with her team and found the car I wanted, and made the arrangements to acquire it for me. In the meantime, Nichole made special arrangements for a loaner car for us. It was Christmas time, and we needed the extra car for a few weeks due to our house guests. Nicole arranged for us to keep the loaner car until I took delivery of my new car. This was a tremendous help to us, and we are grateful to Nichole, her team, and Parker Johnstone's Wilsonville Honda for being so generous to us with the loaner car while we waited for our new car. One of my main attractions to the Honda CRZ is the relatively low price for the wonderful technology & quality workmanship packed into this car. My new Honda CRZ is a thrill to drive, and we still have a warm feeling about the high level of customer service we received, and how easy it was to make the purchase working with Nichole.

mschaf92

Mar 5, 2013

This was the first new car purchase in a long time and it couldn't have been better. The staff was fantastic to work with. It as the first dealership we stopped at and it was the last. Even though Gaylen had only been with them a short time, she made us feel very comfortable from the start and took the time to find out what we were looking for. We then worked with Michael K to complete our purchase. He was also pleasure to work with. He was friendly, not pushy, and took the time to answer all of our questions. We will definitely recommend this Honda dealer!

bspindor

Mar 4, 2013

My experience was fantastic - first the gal who answered the phone when I called to make appt to Brandon - everyone was spectacular. Will definetly go back for next service

kkessler18

Mar 3, 2013

My experience trying out and buying a new car from Terri Goodman was great all around. She was extremely helpful and friendly throughout the whole process. I would highly recommend her to anyone looking for a new Honda.

caravan2001

Mar 1, 2013

This is my 5th new car purchase in 15 years. My family needed a van and we decided on the Odyssey. Wilsonville Honda was the closest to my office so I stopped in to drive one. I worked with Nichole and she was great. She took me out for a no pressure/hassle test drive and afterward gave me a quote (quickly) for both leasing and buying options. All of this was no hassle/no pressure, no back and forth with the manager. The price they quoted me right out of the gate was fairly competitive. The last three cars I have bought have been through VIP/Family and Friends programs and have all been below invoice. Dealing with Wilsonville Honda was basically just as easy and although I paid slightly over invoice, they simply gave me a competitive price out the door price with no hidden costs/surprises. I had to pay for a dealer package but of course you need floor mats with your car! I got did get a $300 lower price from another dealer but was not so sure there would not be something "hidden" in there that would bump it up. Comparing my OTD price with others on Edmunds and KBB forums, I know I got a fair price. I did not try to beat them up on price so not sure if they would have worked with me on that, but as I said, their initial price was fair and the interest rate made it a good deal for me. As well, they gave me a great price on my trade. I told them I needed X amount to make a dealer trade worth it (after their intial offer) and they agreed no problem. Best trade-in experience I have ever had by far. They did not have my color in stock so Nichole went and picked up the color I wanted from a dealer swap and got me the car I wanted quickly and without any additional destination fee or issue. Nichole was great, everyone I dealt with at the dealer was great from finance to reception and I would tell anyone who is looking for a new Honda to give Wilsonville Honda their business. I checked out some other local dealers and they were fine but Wilsonville and Nichole made this deal easy, fast and stress free. Great, easy car buying experience.

Shaylea

Feb 27, 2013

While my husband was having his Honda CRV serviced at Wilsonville Honda, I picked up one of the dealerships brochures regarding their business practices and liked their statements on how they did business. Fair prices, no hassle, no closers, no salespeople, no commissions, and their best price up front. Also the opportunity to appraise your own trade in through AutoTrader. They totally delivered in all these areas.A few months later when I was ready to purchase a new SUV, I decided to give them a try. When I walked into the dealership, Michael Kinsman asked me if he could be of help, I told him I was there to test drive a CRV, I showed him exactly what I wanted from building my CRV on line. I felt totally at ease with Michael and appreciated his quiet demeanor, his honesty and integrity, I felt totally comfortable with Michael in his calming presence. Michael was very patient, knowledgeable and friendly. When I told Michael I wanted to test drive another vehicle at a different dealership there was absolutely no hassle or pressure to buy from him. I did decide on the CRV because of the research that I had done, regarding the safety, history of the Honda, along with the higher trade in value down the line. The price he gave me was actually lower than the auto broker that I had been planning to use through the credit union. They also had a better loan rate than the credit union, and my trade in was much more than I thought I would be able to get for my 9 year old car. Besides the other dealership was not as friendly nor as welcoming along with a higher price for pretty much the same options for a similar SUV .Michael spent a lot of time going over my new car, he told me to be sure to give him a call if I had any questions or concerns. A few days later he made a follow up call to be sure everything was going well. I would definitely recommend MIchael and this dealership, everyone was very nice and I felt no pressure. I love my new CRV, it is perfect for me.

annieptoot

Feb 19, 2013

I liked the dealership -- saw Michael right away and didn't get passed along to others. I test drove the car (CR-V) a couple of times before I could decide. He was always supportive, helpful. And once I decided on what I wanted, he even went himself to pick up the car in Klamath Falls, a long ways away! I needed a car right away, and wanted one with Navigation system, etc. And that is where they found the closest one. I appreciated the service I got from Mr. Kinsman. And I hope I have just as good experiences with service when needed.

minidub11

Feb 16, 2013

I test drove the same vehicle at a Toyota dealership near my home; the experience was painful. Sales staff was not good or familiar with the vehicle i was interested in, and they were not listening to me at all.As soon as we walked in the door we were greeted by Terri and it was not forced or uncomfortable, like at the Toyota dealership, so i felt immediately more at ease. Terri went over the process clearly, and was right on the money as far as the experience. i would highly recommend Terri without hesitation.We saw Trevyn for financing and he got us a better deal than expected, as far as the APR. And all i had to do was say i wasn't interested in any added on warranties or anything like that, and he didn't bring it up again; he let me know my options and then let me feel good with my decisions. This was the most positive car buying experience i've had to date, and i'm 48 years old!I am so excited about my truck purchase. Thanks Wilsonville Honda!!!

RobrtC

Feb 2, 2013

Who would have thought that buying a car would be a pleasant experience? Well, my experience at Wilsonville Honda was outstanding.And I owe it all to the fabulous sales person that helped me, Mike Kinsman. I can't say enough about how much of a pleasure it was to work with him. Knowledgable, friendly, no pressure, and very helpful with all my questions and helping me complete the process. Thanks Mike.Sorry I only by a new car every now and then but, I can assure you that when I'm ready again I'm coming straight to you. Except that I love this CRV so much I think I'm gonna have it a long, long time. Thanks again Mike.Also, Trevyn Ashley was great. Very professional and explained everything clearly.All of the staff that I've met at Wilsonville Honda were very warm and friendly. It certainly wasn't what I expected so to say that they exceeded my expectations would be an understatement.

JohnRuss

Jan 31, 2013

My son has purchased two vehicles from Wilsonville Honda and recommended that I give them a try. The experience was as pleasant as a car purchase can possibly be.

hoonyah

Jan 28, 2013

The bottom line is that this dealership is interested in the customer being happy with their purchase. The salespeople are salaried and that eliminates pushiness and deal making that can be found at other dealerships. Everyone you come in contact with is excited for you and welcoming when you need to return for any reason.

pdxrev

Jan 25, 2013

I live on the east side of Portland, but drive in to Wilsonville whenever I need my car serviced because I have never found another service shop more friendly, honest, or helpful. Kristina, Jennette, and Brandon (along with the service team who I haven't met) have all helped me over the years, and I can't imagine finding a better team. Thanks guys!

Castert

Jan 21, 2013

Absolutely! Excellent customer service, no pressure sales and was extremely helpful. The predetermined pricing creates a very customer friendly environment. Loved the fresh home made cookies while we waited. Whole process took less than 3 hrs to walk in to purchase a car !!! Thnk you!

geoffwelsh

Jan 18, 2013

Overall expercience was exception the second I walked in the door. No backdoor "let me go talk to the man" stuff. Terri was very upfront and showed me the entire listings of cars she had that day and the bottom line pricing they could offer. She explained that was the lowest they could go, no exceptions. Couple that with a report of the 5 closest similiar cars being 2-4k more in price, I was sold. Great experience, would highly recommend.

Cagleguy52

Jan 3, 2013

Our best car buying experience ever! I came in on Saturday to by some tune up parts for my old Honda and while I was there I looked at a new Accord on the showroom floor. A very nice young lady, Nicole Friswold, asked if I had any questions & gave me a brochure for the Accord. The next day my wife and I came back to look at the Accords and asked for Nicole. Well, we did the test drive, liked the car & Nicole answered all of our questions. (I think I asked a few of the same questions twice). We wanted a Red Accord EX-L and they were able to locate one and get it the next day. Nicole jumped through hoops for us, providing customer service like I've never seen before at a car dealership or anywhere else. We were so impressed. So we signed some papers and picked up our new Accord the next day. And it gets better! When we came to pick up the car, Nicole showed us how the buttons work and programmed in radio stations as well as some other settings. The next day she called me just to see how we liked the car. WOW! Thanks Nicole and Wilsonville Honda

royhaus

Jan 3, 2013

On N0v 23, 2012 I brought my 1997 Honda Accord in for an oil leak around the oil filter housing. It wa worked on by Mitch G. work order no or your ro number is 6028991/1. Cost was 259.00 to change an o ring. Ok fair enough. Wheni picked up my car I was told the following things. (see your work order to verify} 1`. Upper radiator hose collapsed. Recommend to starty with replacing upper and lower radiator hoses, and thermostat.Response: Car was hit in front end in 2010. Hoses replaced and new fluid added. Hose collapsed? Funny no one i showed it to cold or warm could see any signs of collapsing.2. Front brakes 1 mm and rotors are at minimum thickness.Response : I have saved the pads and rotors to show everyone what that really looks like. Pads are at about half and rotors are not even close to specs. 3. Recommend transmission fluid flush, power steering flush, and brake fluid flush.Response MaybeNow for the additional stuff:1. Rt front wheel stud was cross threaded, and broke stud off when i removed wheel. thats what started this. 2. front wheels were so loose . Just barely hand tight. Dangerous ?3. Pads are not close to worn out, look for youself.4. Rotors : see above.Now

esforcontests

Dec 28, 2012

Our car was totaled in an accident earlier in December so we were looking to replace our 2004 Ford Taurus. I started doing research on the Internet and found several makes/models of cars and came across a car they had that matched what I was looking for and contacted them online. Dale Winterfield wrote me back with extensive details of the car including that it was a single owner, lease vehicle and included many pictures. They also said that they had no haggle pricing which caught my eye as I HATE to haggle! Another thing was that the price was much lower than other like models and had much lower mileage! We were actually on our way to an appointment at another dealer when I received the email on my ipad ( don't worry I wasn't driving 8) ) and we were close so after seeing the price/mileage we decided to stop in and were we ever glad. I had Psyched myself up for hard sales and game playing but we found NONE of that. In fact we later found out from our sales rep that they are not on commission! Nicole Friswold was extremely friendly and used NO manipulation whatsoever! Because I had done research ahead of time we only drove the car we purchased. The car was extremely clean and was in brand new condition even though it was a 2008. I would definitely use this dealer again and would highly them. Oh, and did I mention they have fresh baked cookies for their customers?

kelsey.black

Dec 24, 2012

I had gone to many different dealerships looking for a good used car that I liked (I found I am very picky) and at most places I told them what I was looking for, what my price range was, and what car I had in mind if I had found one online at their location. I found that at most plases if I had a car in mind they would presure me to drive it right away before I had a chance to look it over. I also found that most places showed me things over my budget and not what I was looking for. Telling me that "if I just drive it I will love it" This became very frusterating, dissuraging, and over all exhausting. When I went to Parker Johnstone Wilsonville Honda I had a car in mind and Michael showed me that car and the others in my budget he was friendly and laid back. He asked if he could pull the car outside so we could look at it in detail. He never pushed me to drive it, he never reminded me that "it's a used car so it isnt perfect" unlike most other salesmen. He just let me go over the car (extensively I might add). He just answered my questions and when I was ready to drive he said ok how far do you want to go. He was very easy and comfortable to work with. I didnt feel presured or obligated to buy the car. My experierce with him was over all amazing! I would deffinatly recomend a friend to shop their, and like I said I am ver picky. I also dont usually write reviews. I just had to cause I was so suprised at how great of an experience I had.

PDX 5

Dec 20, 2012

Our family has expanded and we were looking for a Honda Odyssey. We were debating on new or used, since there were no changes made to the Odyssey after 2011. My husband did an online search and saw a used 2011 Odyssey with very low miles at Parker Johnstone. We had already test drove the 2013 at another dealership and were planning to go back the last week of the year to buy when the price dropped more, but we decided to look at the 2011.Parker Johnstone Pros:--The car was beautiful, was thoroughly inspected and they offered a great warranty on their certified used cars.--The auto had very low miles.--There was no difference between driving the 2011 compared to the 2013.--Someone else took the hit on depreciation.--Merry Hope was wonderful. She was friendly, helpful, and interested in making a sale. We spent a great deal of time with her and she has great interpersonal skills. We were conversing and it was never strained or awkward; she made us feel very comfortable.Parker Johnstone Cons:--The process took a long time. A lot longer than we have ever experienced at any other dealership.--We had to take 2 days to complete the transaction (somewhere between 5 to 6 hours overall) when it should have taken just a few hours on one day.--The dealer would have received a perfect score from us except for their Used Car Sales Manager Hugo. We had an old trade-in but we had done our research online and at another dealership to see what would be a reasonable price. Also, Parker Johnstone itself has you fill out an online form that has you list the condition of your car/year/make/features, etc. We received the quote and it was lower than our research or what the other dealership had said but we expected that because Merry let us know that often the quotes from that site often come in on the lower end. However, Hugo determined that we should receive less than 1/2 of that quote. He informed Merry that the car ran rough (which it doesn't), and had a ding in a panel, and a bent bumper (all things we listed on the online form and the other dealership had no problem with). But the most insulting part was when he informed Merry that the car smelled strongly of cigarette smoke. Neither my husband nor I smoke. We can't stand the smell of smoke, our friends and family don't smoke and there has never been a smoker in the car. At that point, and almost 2 hours into it, we left. It felt like Hugo was going to come up with anything he possibly could to give us next to nothing on a trade-in.Back to the pros:--Merry called us that night and apologized for Hugo (we never spoke to him). She said that she could tell we were not smokers and discussed the situation with Hugo and her sales manager. They determined that when Hugo went out to look over our car and he turned on the A/C smoke smell blew into the car but it must have been because there was a smoker outside by the car (an odd mistake for an experienced employee to make) and she offered us the full price we were asking for our trade-in. --So we came back the next day. Merry was very busy but she was still attentive and made us feel like we were important even though she was also working with another couple.--They have a great kids area upstairs that has books and toys. We truly appreciated that when we had to bring our 3 children with us on the 2nd day to complete the transaction.--Their Finance Manager Trevyn was great. He was knowledgeable and although we had gotten ourselves pre-approved with a low rate from our credit union, he saved us a quarter point by finding a lower rate through a different credit union.Overall, it was a good experience and we would likely purchase through them again.

AmyWidmer

Dec 18, 2012

I loved working with Terri! She didn't pressure me into buying and made me feel very comfortable throughout the entire process. This is my first time buying a new car and it went very smoothly. I am so thankful I got to work with her.

M Kaul

Dec 14, 2012

The service Department at Wilsonville Honda is the best service department around. They are always so welcoming and provide great service. I live in Beaverton and could go to another Honda dealer but I choose to drive to Wilsonville Honda for all my service needs. I bought my first brand new car from Wilsonville Honda and the sales team is equally as good as the service department. I went in the prepared for a hassle and when pleasantly surprised how quick and easy the process was. When I get ready to buy a new Honda I will buy it from Wilsonville Honda! Ease of doing business is important to me and Wilsonville Honda has it down!

Liz Perkins

Dec 12, 2012

This place is awesome! After having a very bad experience at Salem Honda, after 3 check engine lights, and still not repaired after being charged a lot of money, plus being treated poorly at Salem Honda,I drove from Salem to Wilsonville Honda. They were fabulous! I was treated like I mattered and they cared and they diagnosed the problem and fixed it! Wilsonville Honda rocks! I will come here for all of my car needs from now on! Plus, when I'm ready to buy another Honda, as Honda's are great, I will buy from Wilsonville Honda! They were so friendly and nice, wonderful experience! Thank you Wilsonville Honda! All of the customers I encountered while I was there were raving about how great Wilsonville Honda is! They were right!

cheekymom

Dec 8, 2012

Brandon was great to work with and he made sure I understood what all my car needed to have done to make it run great!!

MPMaxwell

Nov 26, 2012

Zac was referred to us by the service department (We've had our service done here for years). He gave showed us a number of vehicles before we decide on a used CRV. He provided excellent customer service. We'd buy from him again!

fmohem

Nov 20, 2012

This was the quickest car buying experience I have ever had. My wife and I were pleasantly surprised with this dealership! And our salesperson, Terri Goodman, was extremely professional, polite and a joy to do business with! We were thrilled that Terri was concerned about our new vehicle meeting our needs and our expectations. This is definitely an upscale dealership and I would recommend it highly to all.

terry.miller.399

Nov 18, 2012

My girlfriend (soon to be fiance) and I recently went in and visited with the help of Michael Kinsman. Everyone treated us great and I couldn't have had a better experience buying from here. The Ford Escape we bought was at a great price and they made sure to get us the lowest rate possible. These guys are the real deal; polite, upfront and their integrity level will make me a returning customer. PLEASE GO IN AND AT LEAST TALK TO THEM. I was not pressured into anything and we love our new Ford. Their entire staff was great to us as well. Thanks again Michael! We enjoyed meeting you! Have a happy holidays!

saisaripalli

Nov 15, 2012

best price on msrp for honda accord 2013 ex-l. michael was friendly and polite. I was given best price for accessories and test drive was very informative.

dterhune

Nov 15, 2012

I've always had a great experience at Parker Johnstone's. The staff is friendly. My car has always been ready when they promised it would be or they have kept me updated if there are delays. They have yet to throw a surprise my way to ruffle my feathers. Very professional.

Swannie6

Nov 12, 2012

We have had our Honda Element serviced at this dealership and when we needed to look for a replacement vehicle, this was the only dealer we considered. Great people, great atmosphere, superb vehicle selection.

bealt

Nov 1, 2012

I HAVE BEEN WORKING WITH WILSONVILLE HONDA FOR ABOUT 5 YEARS NOW. I TOOK MY CAR IN FOR SERVICE AT THE END OF SEPTEMBER. LONG STORY SHORT... MY TRANSMISSION TOOK A CRAP! I ASKED THEM TO PARK THE CAR ON THEIR LOT!! I ASKED TO GET THE NEW CAR LOAN IN PROCESS. I KNEW WHAT I WANTED AND NEEDED AND WAS GOING TO LEAVE THE LOT WITH. I GOT MY HONDA ACCORD 2012 AND BLACK!! I LOVE THE CAR:) I HAD A FEW HICK-UPS WITH THE NAVIGATION BEING INSTALLED. BOB MOORE HAS BEEN TRUELY AWESOME WITH SERVICE AND GETTING THE JOB DONE!! JOSE HAS BEEN PATIENT AND HELPFUL WHILE SCHEDULING AND SERVICING THE CAR. JOSE HAS MADE SURE OF ANY TRANSPORTATION ISSUES... THAT I HAVE A CAR TO DRIVE. I HAVE ALSO RECIEVED ABOUT 3 CALLS TO MAKE SURE I AM HAPPY AND SATISFIED. I REALLY WANT TO THANK THE TEAM AT WILSONVILLE HONDA. THANKS FOR MAKING ME YOUR FAMILY:) I HIGHLY RECOMMEND THEM FOR ANY SERVICE OR NEW CAR PURCHASES.

Mike Klenz

Nov 1, 2012

I never considered myself a "Honda Guy" before, but I have purchased 3 new Hondas in the past 7 years (2005 Element, 2006 Pilot, 2013 CR-V) and bought them all at Wilsonville Honda. Never planned on being the loyal customer type, but the genuine friendliness and attention to detail kept luring me back there. They've shattered my pre-conceived notions of how "painful" buying a car can be, especially the most recent experience with Bob Vestal. He's extremely considerate, professional and thorough.

strohlj

Oct 27, 2012

This was absolutely the best car buying experience I've ever had. Sales staff was friendly, without being pushy. Nichole really wanted to find out what I was looking for, my budget, and helped find a car that met my needs. They exceeded my expectations for trade. I highly recommend this Honda dealer!

emily9

Oct 24, 2012

I came to the service department at Parker Johnstone out of desperation. I had previously taken my '09 Civic hybrid to a dealership in Beaverton and experienced the typical sleazy business practice of trying to up-sell a part or a service that I really didn't need. After I had a flat in my front tire, and I was told I would need a brand new set of tires, I had had enough. Fortunately, Dexter and the service team at Parker Johnstone were REAL. They didn't take advantage of the fact that I want what's best for my car, and didn't try to sell me on anything I wouldn't need. Dexter actually told me my car was in excellent shape and found the best deal that would fit the needs of my car. He even made sure I had a transmission service completed and called my former service department in Beaverton to find out. I work in customer service, and work alongside many Honda owners, and I will definitely talk this place up! Thank you for having world class customer service, and being open and honest about my vehicle!

Jannette Ott

Oct 17, 2012

I had a wonderful experience leasing my new Honda at Wilsonville Honda....the staff was very friendly and answered every question I had regarding a lease option.... The dealership was very clean and attractive....I will recommend this dealership to my friends and co-workers.....I love my new Honda Civic and thanks to all my new friends at Parker Johnstone Wilsonville Honda!

DanandDonya

Oct 15, 2012

We were very pleased with our experience at Parker Johnstone Wilsonville Honda. Michael treated us with respect and went out of his way to ensure we received prompt service and complete information. He treated us as if we were his own family member purchasing a new car, was patient with our indecision at times and a delight to work with in all respects. We never felt pressured or manipulated during the process. Thank you Michael! We love our new Honda Accord!

hondapdx

Oct 4, 2012

Jennette is great! She assisted me with my service issues with 100% professionalism and courtesy. I highly recommend anyone who needs service to contact her!

Jbrennan353

Sep 27, 2012

This was the most incredible experience I have had in many years. The customer service was amazing. I have told Friends and Family about my experience at Wilsonville Honda. They are the new standard for Customer Service. Move over Nordstom's. Regards, Jim Brennan

faw123

Sep 24, 2012

When looking for for parts, I was treated in a condescending and borderline rude manner by Susan in the parts department. I admit that I was unhappy at having to buy a much larger assembly than what was actually broken, I felt that I was at least being polite. Combined with the fact that parts here appear to be sold at full Honda list price, you can be sure I won't bother troubling Susan again.

newcrvlx2012

Sep 18, 2012

Thanks to Wilsonville Honda, I was able to find the model and color Honda CR-V 2012 I was searching for. The customer service was great, Chis was informative and easy to work with. He was very friendly and exceptionally thorough during my test drive. The overall experience was good; I saw the car on Wednesday and bought it the very next day! We spent over an hour going through the vehicle specifications and all the paperwork. Trevyn was professional and precise when explaining the purchase agreement, DMV assignment, etc. I believe the price is only OK because while I did know the listed price going in, I felt nickled and dimed on accessories as basic as the splash guards and a cargo tray. There was no deal when it came to a few additions. Considering my transaction was as simple as it comes for the dealership, it would have been appropriate to leave on pre-installed items such as the door edge guards instead of removing them before I drove the car off the lot. All said, enjoying the car very much!

Loniramu

Sep 14, 2012

I could not get this dealership to negotiate a change in price on a used Honda Odyssey despite pointing out that their price was significantly higher than anywhere else in the US for an exact model with significantly fewer miles. My advice to anyone looking to buy a vehicle from this dealership would be to do your research online (kelly blue book and carguru.com). You will likely find a cheaper price elsewhere.

Yani Horst

Aug 31, 2012

Our experience at Parker Johnstone Wilsonville Hondawas outstanding. Everybody that we interacted with was very friendly and helpful. We were particularly impressed with the sales representative, Geri Reeves, who went above and beyond to assist us in the purchase of our minivan. Not only was she very knowledgeable but also willing to help us entertain our young children so that we could focus on finalizing the purchase of our vehicle. We have already recommended the dealer and Geri to friends and family. Keep up the excellent customer service!

lindzleej

Aug 30, 2012

My overall experience was a painless as possible. Chris was friendly, helpful and really seemed to be working hard to help me out. I walked in looking for a specific car i'd seen online and it had been sold already. He didn't try to sell me something I didn't want. I ended up buying a newer and better version of what I'd been looking for and I couldn't be happier.

sparrowdawn

Aug 27, 2012

I had a very good experience purchasing a used car. Michael was very friendly and helpful, he did not push me into buying a more expensive car and he filled my tank up with gas. I would buy another car at your dealership and that will be the first place I check next time, thank you. Sara

bryan.nielsen.961

Aug 26, 2012

Great selection of Honda vehicles. They claim to have a no hassle price, but install a bunch of dealer options that cost over 700 dollars. Be aware that the internet price is not the true price. They would not sell the vehicle without the options. I will take my business elsewhere.Sales rep could not answer questions such as towing capacity and AWD functionality. It's your job you should know what you are selling! A cheat sheet would have been fine, but " its in the manual" is unacceptable.

deezhome

Aug 25, 2012

We would like to thank Parker Johnstone Honda and Chris Nething for a great experience shopping for and purchasing a used vehicle. Chris met us at the door and we felt like we were visiting a friend in his home.Chris was hospitable, knowledgeable,listened to our desires and never once tried to redirect us to something other than what we wanted. We are recommending both the dealership and Chris to friends, confident that they will be treated with respect, no pressure and an overall positive car buying experience.

smithc9

Aug 20, 2012

Everyone that helped me today get a new car was friendly, patient, and so willing to get me a great deal. I was impressed with everyone I dealt, especially Geri. We were the first customers there and the last to leave and she was there with us the entire time! I appreciated her attitude towards the day. She made the experience so pleasant and rewarding! It was very nice working with someone who had our best interest at heart and was just as excited as us to be getting a new car. Everyone that worked with us through the process was so helpful and friendly. This was my second time using the dealership and I highly recommend it! I'm very happy to have found a great dealership that I will continue to use and recommend to others!

jeanmacd

Aug 19, 2012

After much research, I decided to purchase a new Honda Fit to replace my Subaru Outback, which was a nice car but too big for my needs. I might have preferred a used Honda Fit, but the prices for late model used Fits were not much lower than a new Fit. I asked a friend who has a Honda if he recommended a dealer, and he spoke very highly of Parker Johnstone, where he has his car serviced. After reading all the reviews here of Portland-area dealers, I decided to visit Parker Johnstone based on the many stellar reviews they have received. I had never purchased a new car before or traded in a used car, and I wanted to avoid the unpleasant experiences that I associate with the process of purchasing through a dealership.I am happy to report that this dealership lives up to its reviews. Nichole put me at ease immediately. She is professional and knowledgeable, and takes a lot of pride in the quality of the dealership and its staff. She was patient and helpful and never made me feel pressured to do anything I wasn't sure of. I thought I would just go in for a test drive, and didn't expect to get the exact model that I wanted or the price I wanted for my trade-in. But the car we test drove was even nicer than I expected, and I was able to get the trade-in value on my Subaru that I asked for, thanks to Wendy's evaluation of my used car. Sheena did all the paperwork and explained the extended warranty options to me. I declined them initially, as I had not had time to research them and make a decision in advance. She gave me the information to study so I could decide. I never felt pressured to buy anything that I didn't want and decided to purchase the extended warranty after consideration. (I would recommend if you are thinking about buying a new car here to research the warranty options in advance, as it would have been easier and saved time if I could have made the decision when I bought the car.)I love my new car and I look forward to many years of driving it, and many years of working with the fine people at Parker Johnstones keeping it maintained.

ClaireJ

Aug 15, 2012

I would like to thank the service team for getting me in so quick for some routine servicing and to look at my A/C! While I was waiting in the reception area I was watching a Salesman helping a customer who was looking at an Accord. She was asking all kinds of questions, would get up from the desk and look at the car in the show room, would go outside and make a phone call, go back to the desk, go back to the car, her phone would ring and she would go back outside and this went on and on. I don't know how many times she got on her phone at the desk, but her ringer was turned up full blast! This went on and on for a long time. Then she got up and left. I waited a while and then I had to ask the Salesman "Is she going to buy that car"? He said no, her son told her not to. I would like to say how patient he was with her, because she was driving me nuts while I was just sitting there listening to her. Chris Nething did a great job putting up with that customer.

Lettie's mama

Aug 14, 2012

I should start by saying our buying experience was great. We worked with Michael He was honest, hard working, and best of all got us the deal we wanted. Today I use the service department, and let's just say NOT impressed! I have had my new car for a month now and took it in for it's 30 day "inspection" There was a scratch on the lower panel of the driver side door. I let the service rep know and ask if someone could take a look, she was very nice and said sure no problem. Then during the checkout process--a different service rep made no mention of the scratch. When I asked he had no idea what I was talking about, so I took him outside and we ran into the original service person I was working with. She informed me they couldn't buff the scratch out--it was to deep. Neither offered any other solution--even if there was a cost associated. So then a manager came out petted the scratch and same result NOTHING. After a few minutes of BLANK stares and no resolution I was done. I passed Beaverton Hondas service center on my 10mile trek out to Wilsonville. Never again, I'll go elsewhere.

lindalovely

Aug 12, 2012

We had a wonderful experience purchasing our used Honda Ridgeline. Michael was a delight, going the extra mile for us. We heartily recommend Wilsonville Honda!

lagasek

Aug 10, 2012

We came in after being sorely disappointed with the Salem market in pre-owned cars. Wilsonville Honda had at least one of every car we had thought we wanted. Chris Nething worked VERY hard to help us pick the exact car we wanted, we worked him all afternoon testing, driving and quizzing. He held up great, was pleasant and professional, and did everything he could to line us up with the perfect vehicle. A+ job. It was actually a pleasure buying a car.

gary_and_judy

Aug 9, 2012

Chris was very personable very friendly, knowledgeable about all features of the vehicle. Could answer all of our questions. He was very patient with us and we really did not feel any pressure in any way to commit to buying a vehicle then, there and now. The only real disappointment we had was when we finally decided on the features and color of the vehicle we wanted they did not have one on their lot and could not locate or trade for one in the area. So we ended up ordering from the factory. We expected a 6 to 8 week wait but we were pleasantly surprised to have it arrive in about 3 weeks which was perfect timing given the time it required to shop and and secure a loan. I should mention that we got a much better loan rate on our own than the one that was quoted to us through the dealership.All in all our experience with Parker Johnston Wilsonville Honda was very good and we are looking forward to a satisfying business relationship with them in the future as our primary service and care provider for our vehicle.

Grant1371

Aug 8, 2012

Geri was great to work with, very friendly, knowledgeable and informative. I got to take the car out on a test drive for a day with little effort dealing with paperwork. My car arrived a few weeks earlier than I was told. I felt zero pressure in buying. The car had all the accessories that I ordered. I have no complaints. Very positive experience for my first time buying a new car.

dkweber

Aug 7, 2012

We found this experience to be the smoothest and most enjoyable we have had. We never felt pressured and appreciated instead that all of the people we worked with were professional, knowledgable, and respectful. Bob Vestal was great to work with. We appreciated the time he gave to answer questions and provide information. If our internet research from multiple sources is reliable we feel this dealership offered us a fair price. We were so surprised to be granted the opportunity to drive the car we were interested home and keep in for the night. This was key to our decision to buy the Honda Insight.

chendrix188

Aug 4, 2012

My first visit to Wilsonville Honda was in 2009 when I purchased a FIT. I had the FIT serviced there for all it's scheduled services. The Service Advisors, Jennette Alexander and Kristina Bangloy treated me as if my car was the most important thing that they had to care for that day. Each and every time I had the FIT serviced I was greeted with a smile and professional courtesy.I returned to Wilsonville Honda when I was ready to trade my FIT. We were greeted by Brianna Steglat who very courtiously showed us the vehicles we were interested in. She answered all our questions and let us buy the car. We didn't feel pressured to buy one model over another. We purchased a Honda Accord EX-L V6 with Navigation. She made our visit to Wilsonville Honda a very pleasant buying experience.I brought my Accord back to get several accessaries installed. Kristina Bangloy handled that work request in a pleasant and professional manner.I wanted to get a Clear Mask applied to the front of my Accord and was referred to Trevyn Ashley who made the arrangements for me to make the purchase. He then made the arrangements at the service desk for me to bring the car in for the mask to be installed.I brought the Accord back to have a Clear Mask installed. Service Advisor Rob Walker made that a pleasant experience. After the Clear Mask was installed I noticed that the fuel door was not covered. I brought that to Rob Walker's attention and asked him if he would make arrangements for that the be done as well. He called the servicing agency asked that the work be done and made the appointment for me.Buying a Honda from Wilsonville Honda is an effortless and rewarding experience. I will no doubt get my next vehicle from Parker Johnstone's Wilsonville Honda.

dbadley65

Aug 1, 2012

No pressure, no hassle, great info, lots of vehicles and models. I went there to see if I fit in a Civic and ended up buying an Accord. I highly recommend looking up Michael Kinsman if you are interested in browsing or buying - he's great. Michael is not pushy and, yet, very sensitive in trying to discover what you are looking for. I feel very confident with the Honda product.

piercebatons

Jul 29, 2012

This dealership is one of a kind. No commision sales people. 5 day return policy. Car inventory is inside. I can shop rain or shine. Free cookies and other treats while you wait. Modern and friendly atmosphere.

sthshoresoldier

Jul 29, 2012

Michael worked with us for over 3 months to find the perfect car for us and when we found the car that was perfect for us he stayed over 3 hours past his off time to make sure that we were well taken care of. He was very patient, kind, and truly wanted to serve us. After all was said and done we were set up with the car that worked the best for us. Michael is truly one of a kind sales person, we were informed that he recently changed careers of over 40 years to now being a car sales person. We believe that Michael has truly found his niche in this establishment and should be the one and only person you should work with at Wilsonville Honda. It has been a true pleasure to work with such a professional and have an end product that is perfect for us. Thank You Michael!

akrist44

Jul 26, 2012

Great customer service, best I've seen in a long time. The pricing and estimate was fair, I didn't feel like unnecessary work was being done on my vehicle.

BCW

Jul 20, 2012

My family went in to look for a new car, and trade in our old. Found the car we wanted, after browsing with no interruption of any kind from anyone, felt like a ghost town. Went in waited ten plus min to get someone to let us test drive. The drive was good, no one went with us, that was nice. when we got back it was time to appraise our car. This is when it went from bad to worse. I could deal with the no one helping us prior, leaving us be to look. But after a good 30min Brianna came back from the "used car appraiser" and offered us $6,400 on something that has a KBB trade in value of 8k+ and retail of 12k. They would not budge on that number even though they claim to be a fair one price dealership. Fact, if I had been dense enough to make that trade, they would have wash/waxed.buffed ect, then put on their lot stating KBB was 12k so they will do like 10,500 leaving them a nice fat $5,000 profit. We were treated with disrespect, and it was about 30 seconds after we walked out the door that we figured out why... a little past 7 on a Thursday, they locked the doors as soon as we were in the parking lot. Any Dealership that considers 5k profit and rude service, not to mention that would rather lock up and go home then make a sale is not one that I would recommend to anyone.

rabia1028

Jul 19, 2012

I had the best experience possible. Chris Nething went above and beyond to provide excellent customer service made my purchase experience a really great and easy one. I would recommend Chris and everyone at this dealership to all of my family and friends. I will be a returning customer for all of my Future Honda purchases.

Tallica1014

Jul 12, 2012

My husband and I were searching all dealerships in Washington and Oregon for a specific Kia Rondo. We came across a few vehicles that fit our specifications. We spoke with four salesman at different dealerships by phone and through email. Michael Hasty, the Internet Service Rep at Parker Johnstone's Wilsonville Honda, impressed us the most because he was quick to respond, he was knowledgable, and he was friendly. We set up a test drive and the car was waiting for us when we arrived. We were given 45 minutes to test drive the car w/o a salesperson accompanying us, which was refreshing. When we returned from our test drive, and had decided to purchase the vehicle we were introduced to Nichole Friswold to help us with the sale. The associates at PJ Wilsonville Honda are not commissioned sales people. It was one of the best car buying experiences we've ever had. No pressure, no games, and no negotiating. The vehicle we were purchasing only had one key and Nichole called a Kia dealer in our are and had them hold a key for us. We were able to swing by on the way home and pick up the extra key quickly. We had our own financing and were never pressured into using other financing. Trevyn Ashley in the finance department explained different warranty options, but never gave us a hard sell and we were done with paperwork very quickly. Start to finish we were out in under 3hrs. Everyone was professional and friendly. We will definitely be back for our future car purchases.

bhimler

Jul 10, 2012

I gave the price a 1 (very bad)and the experience a 3 (ok) - as this dealer requires that you pay for dealer added accessories. The sales person Chris Nething was great. We had a wonderful time test driving and working with him.Unfortunately, this dealer requires that the buyer pay for accessories as determined by the dealer, even, as in our case, if the accessories had yet to be fully added/installed on the actual car that we wanted to purchase, or could have been easily removed.In our case it was $33,800 for the car, we ultimatley purchased at another dealership and added another $5,000 in accessories that we were willing to purchase, just not the ones this dealer wanted to install.So the dealer lost a $38,800 sale for $600 in dealer required accessories that we didn't want, and that hadn't even been fully installed - the car had 7 miles on it when we test drove it.Doesn't seem to make much sense to me, but then I don't own a dealership.If you don't mind overpaying for dealer installed accessories that you don't want - then this is not a bad place to shop for a new car.

jbrodriguez

Jul 10, 2012

Working with Chris Nething was an excellent and positive experience. He worked very hard to accomodate all of our needs, and overcome our unique circumstances/requests.Due to Floor Supervisor resistance, finalizing the deal was more complicated than it needed to be. We had actually walked away twice with no hard feelings towards Chris. But because of Chris and his excellent oommunication efforts, he was able to work out the deatails with management and keep us very satisfied.Working with Sheena was a positive experience as well. She provided all of the information we needed. She completed research on our behalf, and facilitated in closing the deal. Her communication was excellent and timely as well.

smickel2003

Jul 8, 2012

My wife and I were looking to replace out Honda CR-V to get something a bit more powerful and more comfortable. We were greeted by Nichole when coming into the dealership with a positive attitude and willingness to help. After looking at two new vehicles it seemed we were not going to find what we wanted. Nichole then asked if we would be interested in a used vehicle if it were close to what our goal was and we said yes.Nichole showed us a beautiful Acura RDX SUV that was loaded with every feature we could have only dreamed of. This was one of the best car purchase experiences we have ever had. Nichole was very knowledgeable on the products and never made us feel pressured. I would recommend anyone looking for a car to stop in at Wilsonville Honda and meet with Nichole, you will be very pleased with her professional and friendly style.

leia07

Jul 4, 2012

Everyone seems to be straightforward about what services my car needs-at least I hope so! I only trust Parker Johnstone to work on the cars that I've purchased there-even if it means driving 50+ miles one way to do this. My family has purchased 3 Hondas from here-does that tell you anything?

dwernberg

Jul 3, 2012

We purchased a new Honda Accord EX-L from Parker Johnstone Wilsonville Honda dealership. Oli Ramazani and Bob Vestal were our sales persons and we had the best experience purchasing a car that we have ever had. Both Oli and Bob are mature sales persons, they provided a good overview of the vehicle, answered all of our questions, took us on multiple test drives and were kind, considerate and patience with us. In addition, Wilsonville Honda provided 0% financing on the Saturday we purchased the car which also influenced our purchase decision. Oli and Bob are head and shoulders above the sales people we encountered in other auto dealerships.

epitome59

Jul 3, 2012

This may be long winded, so I apologize up front. I moved here from Georgia about a year ago. I bought a car from a small used car dealership and was not happy at all with the experience, nor the vehicle. I was able to ship my car in Georgia out here and later got rid of the car I bought. My car from Georgia really was not ideal for this new enviroment, so car shopping began...and I had pre concived notions on how this would go, so I elected to start my search online. That being said...where to begin?!?!I found a used Mercedes Benz that I liked and called. This was on Sunday. I spoke with an internet rep who said he would call me back to make sure the car was on the lot (my computer was messing up and would sometimes show the car listed, and other times it would not). A few minutes later and I got the call it was there. So I came down to check it out on the same day. I met Bob who offered myself, my soon to be wife and my future mother in law coffee or cookies, to which we respectfully declined initially. We went out to the car and gave it a look over. Bob offered a test drive, and it was nice, driving over bad roads, the interstate, etc. We got back and Bob asked what we wanted to do, if we wanted to continue or not. No pressure was ever received. We elected to continue. Bob wrote up a proposal to see if the payments would be where I wanted them, before even running my credit (no since in running the credit if it wasn't going to work, right). He also took information on my trade in to see what kind of value we could get and came up with an estimate. We elected to continue.Bob then got a call and said someone was going to go out and look at my car to see if anymore could be offered for it, and sure enough they came back with offering more! Can't complain about that! After some searching (it was on Sunday mind you) an offer came back that I was able to work with, and proceeded with the transaction. The wait was a while, but I got to know Bob really well, and it was great to be able to hang out, drink some coffee and have some cookies. We were introduced to Trevyn who did the financing of the car, and again, no pressure. We left in our new (used) car! Bob also told me I had 5 days to try out the car and if I decided I didn't want it/like it, I could just bring it back and my old car would be waiting!On Monday, Trevyn called and told me the deal went through, but that he also found another bank that offered a much lower interest rate! Awesome work! So I went to sign the papers, and within 5 minutes I was on my way again.On Tuesday I went to a mechanic that was recommended by Oli (who has owned quite a few Mercedes). He was impressed with the car, but there was a small issue. The oil cap was not put on correctly when Honda changed the oil, and this led to oil being all over the motor...the real problem was being able to tell if there was a legitimate oil leak somewhere. My plan was to call Bob in the morning to set up a time to come in to have it cleaned up. Well, on Wednesday morning the car would not start. I had AAA come out and the battery was fine, so I towed it to Honda. This was at 6:00am and I called Bob to let him know of the oil issue too. By 7, Bob had returned my call (on his day off even!) He told me to bring the car in. No questions asked! I worked with Jose at the dealership, and within 5 minutes of arriving, I had a loaner to head to work. Again, no questions asked, other than what was going on with the car. I asked if I was going to be charged for the loaner, and Jose said nope, don't even worry about it! From then on, I was kept in constant update from both Jose and Bob. They had to take it to the Mercedes dealer and it was the starter. It was fixed, and should be ready today for pick up (Actually Bob just called me and told me it is ready!) No charge for any of it. And Bob said to keep the car a few more days to still decide if I want to keep it. In fact, the only pressure throughout the whole time was pressure from both Bob and Jose to make sure my mechanic looks at the car once I get it back! I don't know many places who would provide service like that, and I am a customer for life! I have been treated with nothing but respect and honesty throughout this time. And I want to thank everyone for their efforts! I even volunteered to make calls, but Bob was having none of it! And he was always good to his word, even on his off days he would call Honda to get an update. Just an extremely satisfying experience through and through. Again, thank you!

DCTower

Jul 2, 2012

Oli was as helpful as can be. We had gone in to look at a used car, and for the first time in our lives bought a new one. They were very competitive on the price, and I have never been in a dealer when they were not pressuring for information. Oli was great - pointed out features and informed us of their 0% interest offer. When we were leaving to think about it, he just handed us his card and said to let him know if we had any more questions.We thought about it for a couple days, and after searching extensively on the internet, we could not find a better price, or a different dealer we wanted to go to, not even the one less than 1 mile from my house.Back to Wilsonville we went. Sheena in Finance is amazing and sweet and goes above and beyond. I really feel that She and Oli embrace the "Hassle Free" principal.Would definitely recommend this dealership.

cece.dig

Jul 1, 2012

I had such a wonderful experience with the dealership and especially with my sales person, Chris Nething. When I first walked into Parker Johnstone I was greeted by 3 people who directed me to my sales representative. Chris was extremely friendly, outgoing, witty and professional at the same time. He made feel so comfortable from the start. I felt through conversation, I had known him for quite some time. Chris started out finding out my needs and then from there we looked at the car I selected. He was very detailed in explaining the functions of the car. He then took me on a long test drive and when we came back he asked me what I thought and how I would like to proceed from there. I felt no pressure with buying the car. He offered me snacks and drinks while he ran the numbers of the price of the car. He was quick and efficient. He not only took care of my needs, he also met the needs of my 5 year old granddaughter by giving her 2 balloons to play with. After I agreed to purchase the car, Chris took the papers over to the finance dept. While we were waiting he sat and chatted with me. He offered a recommendation for car insurance and offered me a ride back to the dealership to pick up the car.His customer service skills were superb. He excelled in every area of my needs and went above and beyond any car buying experience I have ever had. He is an excellent sales rep and the quality of his work was superb. He knew his job and how to be professional along with being a friend, as well.My overall experience was superb. I have always liked the service from every department, from my past and the way the employees work to please you in every way possible. The establishment was very clean and I had a remarkable day being there.I highly recommend this establishment and especially my sales rep, Chris. For the short period of time he told us he worked there, I would have thought he could have been there for years. He definitely knew his job. Thank you very much, Chris and Parkerstone. I will continue all my business with you.Cecile

pbauer

Jun 29, 2012

The price of the car was on the internet -- there were no games involved. The trade-in price they offered us was excellent, as was the interest rate on the loan. Nichole Friswold was very friendly and professional, as was everyone we encountered in the dealership. The whole experience of buying the car, up to and including driving away in a brand new Honda, was excellent. We have already recommended this dealership and will continue to do so. Very happy customers!

Sherrie Ann

Jun 29, 2012

Out of frustration and lack of confidence in our local Honda dealership (O'Brian Honda of Salem), we sought help from Nic Edinger, a service technician. He was professional, knowledgeable, and helpful & assisted in setting up an appointment with Parker Johnstones Wilsonville Honda. Nic diagnosed and correctly repaired a recalled brake master cylinder that had been done incorrectly at the other dealership. Nic also efficiently completed a power steering pump replacement that was on a recall notice. We are relieved that we now have brakes that are reliable and power steering that performs correctly. We are so pleased with the efficient and timely manner in which the repairs were diagnosed and repaired. Dave Berry, the service manager, was very willing to work with us and put our worries to rest. We were considering replacing our Honda Odyssey due to all of the problems we experienced with our local dealership, but Dave's reassurance that this vehicle issue could be resolved gave us hope that we weren't faced with shopping for a new vehicle. Kristina Banglo; a service adviser, was cheerful and friendly and was empathetic to our plight. She was thoughtful and promptly assisted with the repair process. Parker Johnstones Wilsonville Honda has earned our respect and our business. We will gladly drive 45 minutes, one way to receive this level of care in the future. The Parker Johnstones Wilsonville Honda team was a pleasure to work with. We will be recommending them to our family and friends.The Crosers

mattheww

Jun 26, 2012

I had a great experience yesterday at this dealership. I was having a long day -- driving a truck up from California with my trusty old car in tow. My car had bitten the dust while I was on a desert vacation... I looked for prices on the internet and found that Wilsonville Honda had what I was looking for at an excellent price. I called the dealership and spoke with Zac Dreyer -- it turned out that my car of choice was at an even lower price than I thought! Zac answered my insomnia-addled questions patiently and honestly and assured me that a trade-in would go smoothly. I met with Chris Nething at the dealership 3 hours later. I felt absolutely no pressure from Chris to buy up on a vehicle or features. He presented these options to me quickly, took note of my disinterest, and introduced me to my new car. Chris was careful to be honest with me about the trade-in value of my car and made sure that I understood the process. I had an idea that I probably wouldn't get much due to the beating that I had given it over the years, but I appreciated his sensitivity -- and I was impressed that I got anything for my old car at all!. As an emergency nurse, I am used to people BS'ing me - I know what it looks like -- Chris is no BS. He's actually a really nice person with some interesting stories to tell (which helps pass the time -- buying a car takes time!). Chris knows his stuff and clearly cares about his job and the customer -- I find this mix of qualities to be rare in sales these days. Good to see! I shook hands with Chris' boss, Hugo Moguel, and noted throughout the day that he appeared to provide his employees with a fun, calm work environment --I like to see this in any business that I am working with. Trevyn Ashley handled my financing (0%!). He was warm and efficient and (as seems to be the trend at this dealership) did not give me a feeling of pressure when the service upgrade options were presented to me by his friendly associate (can't remember his name -- not listed on this website -- sorry man! -- I was REALLY tired!). The dealership's non-negotiation policy was refreshing. I usually enjoy a good haggle, but I like a low price to start off even more. I did my homework (I had been considering a new car for a while) -- for my model of choice, I could not beat their prices. Over-all excellent experience!

Mjmidd

Jun 26, 2012

Geri Reeves was great! Patient and kind each time. She has become our kids adopted Grandma! Thanks for all your patience with us during our multiple visits to the dealership. Happy that we decided to stay with Honda again. So looking forward to driving our new CR-V! Our buying experience was relatively stress free! Thanks again, Geri and Hugo for your advice and help.

Brian Moore

Jun 25, 2012

Excellent experience, friendly and fun people. I was treated as a friend and not like a I was just another customer. The work was a warrenteed issue but I have had all my regular maintenance done there and always enjoyed the experience as much as one does when having work done on their car, painless. Jennette was great, good sense of humor and worked with me on my loaner car need. Jose was also been helpful when needed. Thanks everyone.

mavern360

Jun 25, 2012

We went to Parker Johnstone Wilsonville Honda after visiting another dealership in Vancouver Washington and having a horrible experience. As such, we were expecting more of the same hassles that you typically associate with car buying. Upon arriving at the dealership and being greeted by Merry, we were pleasantly surprised to find out that car buying can be a fun and rewarding process. From start to finish, we were treated with kindness and respect, which seem to be lacking from the automotive industry in general. We were offered a very good price on our trade-in (substantially more than the low ball offer from the other dealership) and a great price on the new CRV (lower than anywhere else in the region, even with more options). To top it off, when the finance manager Sheena noticed that we qualified for a lower rate than our prequalification that we had from another bank, she didn't hesitate to offer it to us. How often does that happen? The other dealership tried to tack on points to our existing pre-offer.The process took a little longer than we would have hoped, but it wasn't due to the typical make you wait and sweat approach of other dealers. They were really just busy. As we were there around dinner time, Merry even gave us a gift card to a local restaurant and we went to dinner while they were finishing up the paperwork. By the time we made it back, our papers were ready and waiting!Overall, I am very satisfied and have already recommended this dealership to two friends and plan on recommending it to anyone else who will listen (even those who won't).

MeinWIlsonvilleHonda

Jun 22, 2012

Went for oil change...other fluids needed changing...service explained and purchased with no problem...drove away a very happy customer (again). I will return in the future.

rfreeman23

Jun 21, 2012

Chris Nething was very helpful during the process of buying our new Honda Civic. He kept us entertained while we waited for the paperwork to be processed. I would be happy to recommend this dealership and Chris to others who are looking for a new vehicle.

bev.coplin

Jun 20, 2012

I visited the lot looking at the new Honda Ridgeline. Chris was helpful, knowledgeable, and respectful. Ultimately, I found I needed a larger truck than Honda offered. I have been a Honda owner since 1984 and will again return to Honda when my needs change. Chris was great.

cadfael

Jun 13, 2012

My family has been bringing our two Hondas to Wilsonville Honda for service since we purchased our Odyssey there in 2007. Is it just because of the exceptional quality of the mechanical service provided? Is it just because of the fair pricing? Is it just because of the convenient hours and close location? No, it's also because of that big, friendly smile on Jeannette's face when we walk in the door! Over the years Jeannette has always make our family feel special, and shown us that the dealership values not only our business, but our friendship, which is something rare to find these days in any industry. Whether its' a simple Lube/Oil/Filter or major renovation service well over a thousand dollars, we know our patronage is appreciated and not taken for granted.Jeannette always takes the time to explain servicing suggestions and never makes us feel rushed or hurried. She's also very understanding of the fact that in today's economy one may not have it in the budget to take care of all service considerations at once; with this in mind, she helps prioritize items within monetary constraints.Jeanette's caring attitude, and exemplary customer service skills, reflect highly upon the ownership, management and staff of Wilsonville Honda, and keeps us coming back as very satisfied customers. Thanks!

mrlitwiller

Jun 13, 2012

Great Experience for a guy that doesn't like the typical car buying ordeal !! Mike was wonderful to work with and his careful, quiet demeanor highlighted his honesty and integrity, making me comfortable with not only him but the entire dealership. I was delighted to have the opportunity to meet and chat with Parker -- his approachableness and willingness to converse with customers also exemplified the integrity of the company he's built and the reason why his dealership sands out above the typical auto sales group. It's obvious that he sets the example for everyone there, despite his claim to be at the bottom of an inverted pyramid in his organization !!I appreciated that Mike and Parker were able to work around to meet a couple of not-typical, or perhaps unusual, requests I had to keep the deal alive. I have every confidence they will strive to maintain a close and honest dealer/client relationship throughout my years with my new car !!

stock.terra

Jun 11, 2012

Chris was great to work with. He made us feel very comfortable and was even great with my daughter who is only 4! By the time we left she was asking if he was coming with us! He has a great no pressure feel about him and it made it nice to be able to make our own decisions about the cars and really not feel any pressure to buy from him. He was very understanding of our situation and did what he could for us on our trade. He made it easy to work with and was great at explaining everything to me when I left. Thank you for being such a nice guy and easy to talk to!

lindakstoddard

Jun 10, 2012

I have only had my Pilot serviced one time at this dealership, but it would not start last weekend and I called to ask what they thought the problem might be. Although it was just a couple of minutes before closing time, Brandon not only correctly diagnosed the problem over the phone, but quickly came to the location and stayed until the Pilot was running again. I had run the battery down, and called AAA to charge it. I am extremely impressed that Brandon was not only willing, but insisted on staying to be sure the Pilot was running and was safe to drive, even thought it was after business hours. I would consider his actions far above and beyond the call of duty. You can bet I will continue having my Pilot serviced at this dealership!

dougcool

Jun 9, 2012

Chris was my primary contact for the sales portion of the transaction, Hugo was his manager, and Larry was the finance guy. I was looking for a Honda Pilot to allow me to better haul music gear around town for gigs. I had done my homework before going to the dealership, so I knew about how much I could expect for my trade-in (a 2005 Lexus ES330) as well as for the car I wanted. I had really only done research on the 2012 models as well as a couple of years prior (2008, 2009, right around the refresh of the line. I had expected to get between $11,000 and $14,000 for the Lexus, was pleased to get $13,000 for my trade-in which I consider a fair value for both parties. There was a minimum of fuss and negotiation to get to that point. Of particular note was that they asked me to provide service records, which were easily obtained from my Lexus dealership, and replacing a cracked windshield, which I had already scheduled to have done on the following Friday. Action Auto Glass sent a guy out on Friday and repaired it at the dealership, which saved me a trip and a four hour wait. I originally went home with a used 2011 Pilot that was equipped how I wanted it, but after a couple of days I realized that this model was missing several features that I had been expecting, such as guide lines on the rear-facing camera and streaming audio from my phone (so I could listen to Pandora in the car while leaving my phone in my pants). The 2012's also have better fuel efficiency and a nicer grill, in addition to a better center console stack (for the audio system and climate control). Rather than have a car that I wish had these features for the next few years, I contacted Chris and they took the 2011 back with few if any questions and sold me a similarly equipped 2012 in the same color, which is now sitting in my garage, and I am very happy. There was no restocking fee, and everyone at the dealership was extremely pleasant at all times. While I am not the kind of guy who gives in to overt pressure, I never felt at any point that I was being pushed to do something I didn't want to do, and I consider my purchase of the 2011 to have been my own fault for not having done the research on that model year. In the case of both vehicles, I paid what I expected to pay based on information from the Consumer Reports and Edmunds websites. I also have a good friend in the loan business who had told me that Wilsonville Honda had a very relaxed sales environment. While the process of purchasing a car, especially when there is a trade-in and financing, to be rather lengthy, Chris did a great job of keeping me entertained and comfortable throughout. Shout outs to Oli and Michael, who I also had conversations with while at the dealership. In short, in the age of the Internet and easy to find information on specific car models, I expected to get certain prices, did so in all cases with minimal muss and fuss, and was treated well throughout the process, even when I changed my mind about the model I wanted within a couple of days. Note that the 5 day money back guarantee only applies to pre-owned vehicles.

mattcurf

Jun 8, 2012

This was the easiest car buying experience we've ever had. Michael was great, and helped find the perfect car for us. This delearship is highly recommended!

Jenka69

Jun 1, 2012

I had a great experience buying a car at Parker Johnstone Honda. It was seamless, informative, and no pressure. I enjoyed working with Nichole Friswold, Hugo, and Corri. I will tell my friends and would definitely buy from this dealership again!

nadinesherwood

May 29, 2012

Michaeland Wendy were GREAT to work with...Thank you!! They gave us the time we needed to make a good decision for our family with no pressure. They were informative and helpful. Thanks again!

eyenwang

May 26, 2012

I came into Parker Johnstone having had an excellent multi-year relationship with their service department. I had also heard second-hand about their honest, 'no-bull' approach to car sales.When I came in, I wasn't sure what model I wanted, I just knew I wanted to be out of the car that I had. I brought my mother and sister along for the ride. Chris was great, and made the process what it needed to be. At first, given prior experiences at other dealerships that made me want to hose myself off, I wanted to make a decision quickly, and to run off. But I had an opportunity (as did my sister) to test drive three vehicles, and was given the opportunity to try more (I was running out of time, and had already driven the car I knew I wanted, so I did not). And I quickly became very comfortable with the process. Chris is friendly, knowledgeable, motivated, and remarkably candid about himself, his opinions, and the sales process. When we walked in, he had an Employee of the Week award sitting on his computer, and he described that he got this award for refusing to make sales pitches over the phone on Mothers' Day. In a different outfit, he would've been terminated for insubordination. At Parker Johnstone, he was recognized for his sincere commitment to service. He also made my mother very happy, which is a plus; she asked me today how Chris was doing.Even when the appraisal for my car did not come in exactly where I wanted, it was fully explained to me, respectfully and tactfully. I really appreciate having had the chance to work with Chris on this car purchase. I can't speak for the other sales staff, but I would most definitely go back and buy my next car from Chris.I worked secondarily with Hugo Moguel and Larry Skreen, but to the extent that I spent only a handful of minutes, I can't say too much about them except that they were prompt, courteous, and professional.

DebA

May 19, 2012

My husband and I first went into the dealership on May 11th to look for a new CR-V. We happened to be directed to Bob Vestal, who was only into his second week as an employee of Wilsonville Honda, but who is very experienced in new/used car sales. What a nice man he is! Quiet and unassuming, not pushy at all and seems to be learning all about the Honda products quite rapidly. We came back yesterday (May 18th) to purchase our new car, and had a great experience. You are treated in a friendly, respectful manner and we will definitely recommend Bob to anyone who is looking for a new/used Honda to purchase.

Gordon Russell

May 18, 2012

Had my 2002 Honda Civic serviced at Parker Johnstone for last few years. They have always made me feel like the customer, and that my car was important to them.When I made decision to trade-in, I was not once rushed, hurried, or pressured into purchasing a new car or a car from them. They earned my trust.Chris Nething was my Sale Professional that assisted me in my buying decision. He asked what I was looking for, and certain criteria for my car puchase. He presented a few options both new and used for me to review.It was with a matter of minutes he had shown me a vehichle that not only met my needs but was the vision of what I had for my next new vechicle. The pricing for the vechicle was under sticker, and they gave me what I was looking for in my used car.Thankyou. I am trying to get my wife to consider one of their other vehichles for a trade in for her car.Gordon Russell

topcat72

May 18, 2012

We came looking for a used car and Chris was very helpful and did a great job in helping us find the car that we were looking for that worked for us. He has also done a good job in following up to see how we have been enjoying the car, which we are very much. Cori was very pleasent to work with and has a great attitude. Both Chris and Cori were not too high pressure and made the car buying experiance nice.

ArdyEspinoza

May 8, 2012

To whom it may concern,The first time I've called Wilsonville Honda seeking for technical support when my car was having intermittent mechanical issues with the power steering making a humming noise, My vehicle was still under it's original 100,000 miles warranty but was told not to come in unless the vehicle was exhibiting the problem in a way they can duplicate. I was really irritated when I finally called them back stating the problem was now consistent and came to find out the manufacturer would no longer cover it since the vehicle was just outside 100,000 miles and I would have to pay for all out of pocket! Jeannette took the time to genuinely listen, thoroughly documented my complaint, and took it upon herself to present my predicament to management in a way that I felt she truly transmitted my concerns and frustrations as those were her own! Subsequently, management called headquarters and got them to extend my warranty as a one time no charge as a customer service. Jeannette truly has exceeded all expectations I ever had and were reflected in her friendly, professional, and GENUINE one of a kind customer service skills. Subsequently, I bought a brand new 2012 honda civic since this type of customer has convinced me I am truly in Good Hands and going anywhere else is not an option since I AM TRULY A HONDA OF WILSONVILLE CUSTOMER FOR LIFE!Ardy EspinozaService Technician IILightspeed Technologies, Inc.800.732.8999 x128 Direct800.732.8999 Main503.783.1372 Service Faxardy.espinozaatlightspeed-tek.com

jeanne hannan

May 8, 2012

Sheena gave us all the information we needed to be confortable about purchasing our new Honda. She hooked up my cell phone too. Great job!

martyhas2manycars

Apr 25, 2012

I am part of Team J!She has ALWAYS provided me the absolute BEST service and gives me the best prices on service work from any Service form a Dealership I have ever been to.If you want a sweet, attentive, go-out-of-her-way person to get things done for you, look no further.J, you rock, I love ya sister!-M-P.S. I am going to purchase my 2nd vehicle prom PJ due to J being there.

mikliz

Apr 23, 2012

We have been coming to Wilsonville Honda ever since they opened. We have bought 2 new vehicles and 1 used vehicle from them, and they do all our service. We are very pleased! They make sure that things are done right, and their prices are very competitive.

alittlew

Apr 17, 2012

Our '98 Honda CRV died on I-5 as we were on our way from Portland, Oregon to Ashland, where I was to give a presentation that evening. It was a bad time for a break-down! AAA towed us to Wilsonville Honda. Ashley set up a rental car, promised to call us back with a diagnosis, and sent us on our way. We were back on I-5 in less than an hour from the time we coasted in a dead car to the side of the freeway! We made the event with time to spare. Ashley and Rob kept us informed by phone about our car. We enjoyed the 2011 CRV rental and returned four days later, to find our car fixed, washed, and vacuumed. And they comped us the rental. We couldn't have asked for more. Our car runs great and we plan to have all our break-downs in Wilsonville in the future. :-) This is also the first place I'll shop when we're ready to replace the '98 Honda.

bassoman

Apr 16, 2012

This was the best car buying experience I have ever had. The dealership has a friendly feel and is free of a spirit of oppression and intimidation. The staff were all very friendly, courteous, and genuine - I especially enjoyed working with Sheena (professional but warm and considerate). It was truly an enjoyable experience and I would definitely recommend to others.

snyderfam5

Apr 16, 2012

Very friendly; low-pressure experience. This is one of the best car-buying experiences that my and my wife have had. We felt the entire staff was knowledgeable, helpful, and worked hard to make a deal that everyone was happy with. Merry was very, very good to work with, and never pressured us to buy.

aprilwhetsell

Apr 10, 2012

I knew what I wanted in a car and my old '99 Honda Accord was such an awesome used car I went to the dealership that helped me take such great care of it. Geri Reeves is a wonderful part of the sales team making the purchase quick and thorough. But what made me buy the car was that I knew that the AWESOME service team at Parker Johnstone's Wilsonville Honda will again help me take care of it! They are such a family that they were as excited as my friends and family about my new purchase. Now that is a dealership that will be my first and only stop in the years to come. Did I mention I LOVE my 2011 Accord. Best car EVER!

Sivanand

Apr 6, 2012

I brought my car for service here one morning after jump starting it. After bringing the car to the service center it dint start again. I told the mechanic that it was the battery and I want it replaced. But he started telling me it was not it and something to do with the ignition system. The whole ignition wiring thing costed me $800.00.I shouldn't have listened to him because after couple of weeks the car dint start again. This time I took it to another service center where replacing the battery fixed the problem.If only they gave the right advice and service the first time.I recommend getting a second opinion before getting you car fixed by them.

enzowho

Apr 1, 2012

Friendly dealership with ample selection of new inventory, fair pricing structure, and low-pressure environment. Total process including vehicle selection, test drive, options selection, financing, and final paper work was approximately four hours.

eroxiaojie

Mar 29, 2012

I went in for some service maintenance and was pleasantly surprised to find such a high level of customer service. They walked me through each step of the process. For me that entailed exchanging my vehicle for a loaner car, verifying what would be done to the car and then communicating that with my father who would would be footing the bill for his vehicle while he was away at the beach. My father being 55+ and not too well-versed about cars wanted to use synthetic oil as opposed to generic oil for an oil change. By the way, this is a Honda Pilot, not a souped up sedan. My boyfriend who has owned cars like an M5 informed me that putting synthetic in a Honda is completely unnecessary, the engine just isn't capable of getting so hot that the synthetic would be required. So, since I had yet to take the car to Jiffy Lube, I asked them to change the oil and I would pay for it myself. Since I'm sure Parker Johnston would've taken better care of the car then the guys at Jiffy Lube. Well, when my dad called to pay the other part of the bill and discovered the oil change that he had not authorized he went off on not one, not two but FOUR employees about the incident. When I arrived they were very professional and composed after this irrational man (unfortunately my ill-tempered father) had just reamed them out. We all laughed about it afterward and I offered to go buy them Starbucks gift cards for being so understanding. I've had many customer service oriented jobs since I was 16 and I know that in almost no circumstance should it be permissible to yell at a customer service rep, however they bore the brunt of his verbal assault and did so with a great deal of maturity. The man had just lost it over an oil change. Not shocks, a new suspension, brakes or anything that a normal person would be screaming at someone for. It was an oil change done with generic oil instead of synthetic. Out of the $1700 bill the man was screaming at them for a $20 oil change. I'm glad that the folks at Parker Johnston understand that great customer service can encompass many facets of customer care. They not only took $100 off for the maintenance, and comped my loaner vehicle but they were very bright and understood that sometimes not all transactions go as smoothly as they should have.

Gabriel12

Mar 27, 2012

I enjoyed my visit to Wilsonville Honda and greatly appreciated the low key, friendly, and helpful approach. I never felt pushed one way or another and was given fair options to work with. I want to thank especially salesman Chris Nething. I do not see his name listed as an employee of this dealership on this website but I would recommend Chris as a respectful, fair, and most helpful guide through the information and buying process. He answered my questions, seemed sensitive to my concerns, and supplied further information when asked. Chris offers himself as a further contact at any time after the purchase if I may have questions. Thanks Chris for your help and I'll likely see you in the future. Also, finance manager Dan King is a good asset to this business. Rev. Tim MockaitisQueen of Peace Catholic ChurchSalem, OR

degrootdan

Mar 22, 2012

Dealt mainly with Dale Dohman. Everyone very helpful and freindly. Liked the pricing and no negotiation policy. Very fair. Would recommend highly to others. Very good experience.

DPetroni

Mar 20, 2012