Sean

10 de nov. de 2016

What can I say. I am they type of guy who buys cars in cash from private owners. This is mostly because of the horrible prices and service at dealerships.Then I went to Pat Moore Quality Cars and met Ray and my whole outlook changed, at least for this place. I had already filled out my credit application online for a Jeep that I wanted, to replace the Cherokee I had, but I was borderline due to knowing I would not get what I thought my Cherokee was worth. After finally breaking down and going down there to talk with Ray, first about the loan (which he worked with the bank for two days on to get me a good rate) then to test drive the car I ran into Pat himself who listened to my concerns about my trade-in. Pat offered me a great solution to deal with that and I left that day with my new-to-me Jeep. Surprising thing...took about 30 minutes to process all the paperwork and get it signed and get the keys...30 MINUTES!! That's it. I know people who have to get daycare for their kids because buying a car is going to be an all day event. Not here and I truly appreciate that, I have things to do with my time.For the record, I have suggested Pat Moore Quality Cars to two friends already.

Malynda Albertson

9 de nov. de 2016

My family has bought multiple cars from Pat Moore over the years and we have always been extremely happy with them. I love the no bull what you see is what you get approach of the sales associates they treat you like a valued customer they actually listen to what you want and help you with out pushing you into a car you cannot afford or don't want to look at. Their no pressure approach when you are looking for and test driving cars from their lot makes car buying so much less stressful.

ValerieCfromSTL

5 de nov. de 2016

I'd been looking for a very specific vehicle in a certain color and with a manual transmissionan Orion Blue Mercedes SLK 350. After 2 months of looking on at least 8 different sites daily and missing out on a couple because I didnt act fast enough, I finally found it at Pat Moore. I immediately filled out a credit application and called the next day. I spoke to Ray and he assured me that, even though I'm in St. Louis, MO and they're 2,000 miles away in Vancouver, WA, they would hold the car for me. And, even though they got a call a day or two later from someone in California who was willing to hop on a plane and be there the next day, they were true to their word and held the car for 2 weeks so I could get a better fare on my flight. In that two weeks, I'd spoken to Ray, Eric and Pat as I checked in periodically to let them know when I was arriving (because Ray even picked me up at the Portland airport) and to ask a question or two. Every one of them was friendly, helpful and easy to talk to, reassuring me repeatedly that the car was mine. During those 2 weeks, they had found a couple of things on the car that needed repairs, one was taken care of before I arrived, but the other needed a part that was hard to find. When I got to the dealership, I was so happy with the car that I couldn't stop grinning. They told me that the part they ordered hadnt arrived yet and because I wasnt able to wait in Portland/Vancouver, they would ship it to me when they got it and would pay to have it installed at a shop here in St. Louis. They were true to their word at every turn. The part got to St. Louis shortly after I did and my regular shop installed it, getting payment from Pat Moore for the installation. My dad was a used car dealer and I've been around dealers my whole life. There are good ones, not-so-good ones, and downright slime balls. These guys were fantastic. I love my "new" car...it runs great, looks fabulous, and the price was spot on. I wouldn't hesitate to send anyone to see Ray, Eric and Pat if they were looking for a good used car at a fair price. And because I was going to be driving it back to St. Louis by myself and there was a lot of rain in the forecast, Pat (the owner, FYI) made me wait 10 minutes before I left so he could double coat the windshield with Rain-X. Its enough to restore your faith in used car dealers.

Jersey Girl

4 de nov. de 2016

The best car buying experience ever. No pressure sale, very helpful. Drove off the lot in less than an hour, service was exceptional.

Theresa Pringle

29 de oct. de 2016

I began searching for a good used vehicle with low miles in August. I came across Pat Moore Quality Used cars in September. I noticed that they had a lot full of cars in good to excellent condition with low miles. I picked out a 2004 Cadillac SRX with 82,123 miles in really good condition. I brought a mechanic with me and we both test drove the car and the mechanic was very impressed with the condition of all the system of the vehicle. After we came back from the test drive and voiced our approval, the salesman Eric told us to check it over and let him know what repairs I wanted done. Only two items needed correction, the passenger seat had a blemish and a seal needed to be replaced on the deluxe moon roof. Not only did they do the repairs, Eric ordered 4 new tires for my vehicle. At some point the three men that work at this lot assisted me. I was respected and all my needs were met so I give this lot 5 stars. I'm 60 and have bought a lot of used cars and a few new one and have never had such a great experience. I recommend this lot to women and men who want to receive a good honest deal.

Larry G Condon

20 de oct. de 2016

I have purchased three automobiles from Pat Moore. All have been excellent quality vehicles with top of the line personal service. The buying experience was easy and refreshing, no pressure. I had a couple of small things that needed fixed, no problem, they got right on it and made it right until I was satisfied with it. I would recommend Pat Moore Quality Cars to anyone who is looking for a good car and honest sales people to help you.

Alan Paterson

13 de oct. de 2016

We were looking for a good used family car and spent some time browsing the web. We noticed the very nice web page of "Pat Moore", and saw that the dealership had some cars that we were considering on their lot. Christine and I went there one morning and checked it out. We had complete freedom to look around - no salesman tailing behind us. The vehicles were all open, the keys were there, and the prices were good. We could drive any of them we liked without any pressure! I felt more relaxed than I have ever done in the past when shopping for a car. We went into the office and met (I think) Pat, explained what we were looking for, and he suggested that we try the Nissan Maxima that he had. We did that and also a nice Chevrolet Impala. We decided on the Nissan (as Pat had suggested at the start)!. It looks and runs like new. It is very comfortable and roomy. We like it better than our other car (which is newer and more expensive)! Pat and Ray gave us a good trade in price, and the deal was settled very quickly - basically "write the check and here's the key". I like it that they have their vehicles inspected and repairs, e.g. brake work, done if necessary, before they advertise them. They also take care of the license plates for you. What a great dealership!

Laura

21 de sep. de 2016

They maybe small but they're clean & honest and that's hard to find. Pat and his people are awesome. We had Ray as our dealer and he was great. We told him the truck we wanted, he showed her to us and let us take her for a spin. The paperwork was easy and done quickly. We had the keys within the hour. The truck, as well as the lot, was clean inside and out. You should definitely visit Pat Moore Quality Cars if you're looking for your next vehicle

Richard Nicola

13 de jul. de 2016

The Pat Moore dealership had been recommended. Initially we were waited on by Pat Moore. Due to a business trip, Pat was unable to meet with us when we returned. Ray quickly came up and introduced himself. I was always at EASE at Pat Moore, which doesn't happen when I shop for a car. Ray knew everything about the Mazda my daughter was looking at. My daughter ended up buying a Mazda. Even after the sale, Ray made sure we were satisfied. On a scale of 10, I'd rate them an 11.Thanks for all your help.

Chuck

27 de abr. de 2016

I purchased a 2000 Porsche 911 from Ray and Pat and am very pleased with both the car and my buying experience. The car was in great condition and Ray and Pat were extreamly helpful in assisting me with a pre purchase inspection with no pressure at anytime. What a great dealership!