Ted Bowling

19 de may. de 2021

I bought a used Ford truck at this dealership. Nice truck. The reverse camera did not work. The salesman and finance guy said they would get it fixed for me. Almost 2 months later, they still have not fixed it. You really need this camera on these big trucks. They keep telling me it is on backorder. So I called the Ford dealership locally and they said there is no back order issue and they have them in stock. Beware....get your requests fixed before you leave with your purchase. Also, the finance guy mentioned an extended warranty in the contact. I told him I would find my own and pay cash for it. The extended warranty ended up in my contract anyway.

Soraida Ramirez

28 de jul. de 2021

I highly recommend, Payne Preowned in Edinburg! Alvaro is the guy to go to for your vehicle needs. He is a great sales person! Mr. Barreda (sales manager) will also help you out throughout the entire process. He will try to get you into the vehicle of your dreams. You will not be disappointed! When looking for a used vehicle, this is the place to go to. ⭐️⭐️⭐️⭐️⭐️ Soraida & Julio Ramirez

Jaime Padilla

3 de jul. de 2021

The guys there were so helpful have me the best deals they could offer

daniel cantu

5 de ene. de 2021

5 stars. happy with the help i got there in edinburg. knowledgeable salesman with none of that pushy nonsense. quick and easy experience in purchasing my car.

Marco Escobedo

30 de nov. de 2020

Went in wanting to buy a car, had shown pictures of the ones I had seen on the websites but for some reason the sales agent just wanted to sell me the car he wanted and liked. he kept insisting and insisting and changed the conversation every time I wanted to talk about other cars they had. I asked for him to show me the ones available online and he refused and said "its because we have hundreds of cars online" THEN WHY ARE YOU TRYING TO SELL ME THE ONE CAR YOU HAVE ???? After going back and fourth and him saying how he could only work with me with that one car I decided to go, he brought his manager out (which I understand that's how it works, you're not supposed to just let a customer walk out) However instead of asking what the problem was and giving a solution he asked and insisted the same way the sales agent did on that one car they had. After I said no he left and I had asked the agent if he could please make me a copy of the estimates he had given me... he just started to walk away and told me to just take a picture of it instead. Just shows how professional they really are. ANNOYING EXPERIENCE, I drove to the Payne in mission that same day and told them what happened... guess what. I left that day with a new car I WANTED. Not only that, we had such a good experience that a month later my stepdad decided to go back and buy one as well. In conclusion.. the agent (Marco) and his manager lost a sale of two vehicles for not wanting to work with a customer. I recommend you all to go to the PAYNE in Mission and speak with sales agent Enrique. wont annoy you and will work with you,