Used Cars for Sale at Peninsula Subaru in Bremerton, WA

joed

Oct 16, 2016

I just purchased a new 2017 Subaru Forester under the Costco auto program. This is the fourth new vehicle I have purchased from Peninsula Subaru and the second under the Costco auto program from DJ Dougherty. The sale went very smoothly and was handled very professionally. After all the paperwork was completed DJ walked me through the features and operation of my new vehicle in knowledgeable and experienced manner. I have been very pleased with all the vehicles, service and support from Peninsula Subaru and I highly recommend them.

Melissa Shafer

Oct 10, 2016

I love my new car and the salesmen were incredible here! Wesley Jordan was awesome to work with and I'd highly recommend him as a salesman. However, the processing and paperwork after the fact was such a hassle! Repeatedly had issues and had to keep coming back to resign and resend paperwork. I've never had this much of a problem with car paperwork before. Great car but I'd recommend considering other dealerships if you want everything to be properly squared away the first time.

shulcher

Oct 9, 2016

We just purchased a new 2017 Subaru Outback from Shawn Warner and Eric Lelevier and are so pleased with our decision. The transaction was handled with professional friendly advise. We recommend this dealership to all. Too much paperwork - but that seems to go with the industry!

chrisc

Oct 2, 2016

I made my initial contact online so had a salesman ready and waiting on my arrival. Two hours later I drove off the lot. Staff was knowledgeable and friendly. The service provided after purchase is an added bonus.

Dennis & Janet W.

Sep 14, 2016

Peninsula Subaru treated us well. We test drove two different 2017 Foresters, a 2.5i Limited and a 2.0XT Touring. Jason Habenicht demonstrated all of the features and patiently reviewed the pros and cons of the two models for us. We purchased the Limited at a reasonable discount from MSRP. The next morning when we were ready to take possession, Jason again took time to review the controls and ensure that we were ready to enjoy our new car. We are very pleased with our Peninsula Subaru buying experience.

christine young

Sep 13, 2016

Dj is awesome to work with and Wayne drove all the way to Spokane to pick up the exact car I asked for, we have bought only from DJ since 2003.

Paul S

Sep 13, 2016

DJ Dougherty is the most competent, knowledgeable and least pressure auto salesman that I have ever dealt with, in my 33 years of car buying experience.Josh Holderbach is the most competent, knowledgeable and courteous auto service manager that I have ever dealt with.Stephen Sundstrom is most competent, knowledgeable and courteous auto parts manager that I have ever dealt with.I love Subaru and Peninsula has built a team that makes it easy for me to stay.

davidmallon

Sep 12, 2016

I'd already decided on purchasing an Outback but Ray Honne was superlatively helpful in getting me through the hoops so I could drive it out the door. His great customer care made buying a new car with a trade in on my old Honda smooth and seamless. He deserves to have his picture put in the roster of Peninsula Subaru stars. 5 stars plus!

JayMan873

Sep 8, 2016

I had fantastic service. I said what it was I was looking for and got an amazing deal on an amazing car. Very helpful and friendly through the entire process. I would absolutley recommend this experince to others.

Keith and family

Aug 21, 2016

My family and I decided to trade in our family vehicle for a Subaru Crosstrek. Our salesmen DJ and Garret were both super friendly and helpful. They treated us like family. We were able to get into a brand new vehicle with all the options we wanted, all the way down to the color. We couldn't be happier with our new Crosstrek and how easy and smooth our purchase was, from Peninsula Subaru. They are a great place to go for your next vehicle purchase. I know we will.Thank you

Anjali Desure

Aug 12, 2016

Sean Chapman was our salesperson... Professional and polite... Made the whole car buying experience easy and smooth. If we had to buy another car we would go to him.

bob w

Aug 10, 2016

very enjoyable experience buying a 2013 forester thru DJ and Brian. all the other workers were friendly and helpful. will recommend your place to others

BobbyB

Aug 7, 2016

Very knowledgeable and very friendly service with my sales persons, Kevin Hart and Carl Murano. Kevin was very quick on all email requests and response time was great. Carl was a great help in getting my bike preped and delivered as requested. Great job by both at the Peninsula Moto Group shop.Bobby at the title dept. was very quick and thourgh as well! Thank you to all! It was a quick and enjoyable experience!Bobby Briggance

baguio73

Jul 28, 2016

just bought 2016 Impreza for my daughter as a replacement of her Legacy. we were impressed for the professionalism of Nick Dionas. He is very easy to deal without any pressure. After 2+ hours of discussing about the car, we closed the sales. Mr Sal , Mr Ruthledge help also for the sales process. During the delivery of the car, Nick rest assured us that we will be satisfied with the car. I highly recommend Nick for the job well done. Additionally, the coffee/cocoa is great service to the customer.

cw

Jul 23, 2016

I recently needed to replace my car and friends stirred me to Peninsula Subaru in Bremerton. I worked with DJ. It was a pleasure. I felt listened to and I was provided with friendly, helpful and courteous service. The various options of the car were explained to me in detail and a repeat lesson was not just promised, but actually booked. I can recommend this dealership and DJ without any reservations.

Tucker2000

Jul 12, 2016

We drove the Outback 3.6R and loved the feel of the car. Salesman was very professional and knowledgeable. Subaru has a good technology package, which includes Assisted Cruise Control and Land Change Warning -- two really nice features.

ParkerCrites

Jul 9, 2016

Bought a great car from two of their best salesmen. They were prepared and helpful. I highly recommend going to either Andrew Cheney or Nick Dionas.

Stephenjames31

Jul 6, 2016

We needed a car for our grandson, his wife to be and their child due in January. We were greeted , showered with refreshments and shown quality cars suited to their needs. After a test ride the decision was made, and the car was purchased. No pressure, no haggling, just professionalism.

jc

Jun 16, 2016

I saw a car on the lot driving by. Looked it up on the website and made contact by email. Was contacted immediately by Meghan Davis. Made an appointment to see vehicle and was put in contact with sales (Kory Hudson). Kory and Gus (mgmt) made a deal possible. I'm really enjoying new to me vehicle. Thanks Peninsula

Karel Cannon

Jun 15, 2016

Great experience. On line quote from Joe Hall was spot on and so easy. Salesman Cody and Adam took great care of us. If anyone wants a Subaru, start with Peninsula Subaru, you won't be sorry.R&K

OJ

Jun 13, 2016

This was our first time buying a car from Peninsula Subaru and we will go back based on our pleasant purchasing experience. Mr. Bret Johnson showed us several cars and pointed out the main features of each model. We decided on a Forester because of the excellent 360 degree visibility from the drivers seat. Bret let us drive the Forester and then gave us a good deal we couldn't pass up. He had the car prepared while we did the paperwork and it was ready to drive home after the paperwork was done. The entire experience was stress free, no haggling, very efficient, and very professional. And they are giving us free oil/filter changes for as long as we own the car. I highly recommend Peninsula Subaru and especially Bret Johnson. Ask for him when visiting and he will take good care of you.

subaru11

Jun 12, 2016

Bret Johnson and DJ Dougherty helped us with our recent purchase of a Subaru Legacy. Bret was so patient and friendly throughout the purchase. He and DJ set us up with a car for a longer test drive so that we could see how the engine handled. It was a pleasure to work with both of these guys and when we picked up the car, Bret went over all the features on the car which was so helpful. It was a smooth comfortable experience from start to finish. We love the car and would recommend this dealership to anyone in the market for a Subaru.

angelina

Jun 11, 2016

I'm beyond happy with my 1st Subaru!! I needed a new car, but dreaded the purchase because it is typically extremely long, with a lot of "sales talk" crowding the experience. Not so at Peninsula Subaru! The sale was not pushy or aggressive. Wesley was so forthright and packed with integrity. He listens intently and knows exactly how to help, explain or accommodate the customer. He willingly answered all of my questions and is a Subaru expert. Wesley doesn't seem in a rush and genuinely cares about his customers.Bobby was very fun! A typical finance experience seems pushy and has a hardcore "business" attitude. At Peninsula Subaru, Bobby thoroughly explained each component of the purchase and gave his utmost to answering my many questions, while making the experience easy and sometimes entertaining. Bobby, too, truly cares about his customers. I'm so glad that he is available for questions, etc. for the lifetime of my Subaru!

Darren Zimmerman

Jun 7, 2016

Thanks DJ for all your help, good experience. would do it again. Glad I was referred to DJ. Hopefully won't need a new car anytime soon but will buy the next one from DJ.

katrinadunn

Jun 7, 2016

Thanks to DJ and Garrett, who were very helpful and patient in helping me decide on the perfect car, I am very happy with 2016 Crosstrek, and I couldn't have asked for a better experience. I did not feel taken advantage of, like at other dealers that may pressure you to get a higher sale. I look forward to the rest of my time with my car, and with the awesome benefits that you get with buying from Peninsula.

Red Hot Rod

May 28, 2016

This is our third Subaru through DJ at Peninsula Subaru. We've bought a Forester, Outback and two days ago my beautiful Legacy. It has all the bell and whistles on it and DJ was very patient explaining all this to me and my husband. He said to call if we had any more questions. I called the next day to clarify a couple things as it can be overwhelming and he got right back to me. He always takes his time and we never feel hurried. Definitely a great experience when buying a car. Quick and easy and not an all day ordeal.

brittanyvervalin

May 24, 2016

From the moment I walked in DJ made me feel like he truly cared about my car buying experience. They didn't have the color I wanted in stock, so the next day he personally drove it to my house and helped me sync my phone to it. He also dropped off a loaner car at my house while I had my cargo nets instaled. This guy will go above and beyond for his customers, now thats customer service. This was about as stress free and enjoyable a car purchase can be.

Shelia D (Tacoma,WA)

May 22, 2016

From the first phone call, the first visit at the dealership, the finalization of my purchase, to the moment I drove away with my brand new 2016 Legacy the customer service was absolutely superb. DJ did everything humanly possible to make my purchase an enjoyable and stress free as possible. He answered all my questions and returned my calls ASAP. I was never inconveniented by having to drive in and wait for anything. DJ came to my home and dropped off a loaner until my specific car arrived.

Jenny56

May 14, 2016

I've been here twice now and both times had a wonderful experience! They really work hard to find the right car for you and to make the right deal for you. I would highly recommend this dealership to anyone looking for their next car!

Not Impressed

May 11, 2016

Nothing like driving 100 miles to be low balled on a trade, not willing to work a deal, and a new car with hundreds of miles on it. Acted like matching another dealers offer was doing me a favor. Dealership had the nerve to send a follow up email with an increased price and thanking me for stopping in....seriously?!!? Total waste of time. Taking my $$$ elsewhere.

1 Stop Shop

May 10, 2016

Nothing like driving 100 miles to be low balled on a trade, not willing to work a deal, and a new car with hundreds of miles on it. Acted like matching another dealers offer was doing me a favor. Dealership had the nerve to send a follow up email with an increased price and thanking me for stopping in....seriously?!!? Total waste of time. Taking my $$$ elsewhere.

gibbystratton

May 4, 2016

Jonathan Bowers provided excellent service and information without any pressure to buy. I very much appreciated not being strong armed in deciding to purchase my vehicle. I researched several sites (such as Edmunds and TrueCar) to get an idea of what price would be too high, fair, or really good. My ultimate price paid was well below the regional average and what was considered a very good price.

Joldy

May 4, 2016

I came to Peninsula for the 2nd time to purchase a new car. The first was the Forrester which suited my request for a family car at the time. Two weeks ago I went in again, asking for something like it, but Adam listened to my needs. I now could use a smaller car. He suggested a Legacy and after driving one, I bought it, I'm thrilled with the dashboard, like a "space age command center", comfortable drive and maneuverability. There was no pressure, just an evaluation of a correct fit for what I needed now.I'd highly recommended Peninsula Subaru for the good service, personable sales personnel and attention to the buyer's needs!!!

mgchavez

Apr 18, 2016

Very friendly, and helpful. We never felt pressured to buy and they found the perfect car that fit our budget! They were very easy to work with. Overall a wonderful car buying experience!

Jeff

Apr 3, 2016

I was looking for a used Outback for my son in law who was in the military. He was in tech school and did not have time to car shop before heading to his assignment in Great Falls MT. I found the car on the web. I asked for and received a record of all the work that had been done on the car. I did have too take the car back to be detailed. I was given a very nice loaner car to use while the car was being detailed. Jonathan Bowers was an excellent salesman. He had very good understanding of Subaru's. It was a pleasure to do business with him. The lady who handled the money end of things was also a pleasure to work with. I'm sorry I don't remember her name.

Boomer

Apr 2, 2016

My family and I have bought 9 subarus now through this dealership. I just purchased a 2016 STI, and I have to say they still have what it takes to earn my buisiness. They gave us what we needed for our trade, and gave us an awesome deal on our new car. I want to say thank you especially to DJ. If you are in the market for a great car and great sales experience, try out Peninsula Subaru.

mag

Mar 23, 2016

We had a wonderful relationship with our Sales person Jonathan B. He was perfect. No pressure, fun, personable, and knowledgeable. Everything went great until we went to finance. We came in with a check for the car but we were sent to finance for high pressure extended warranty sales and additional options. We were also asked if we wanted to finance the car there. What? We have a check for the car. My husband made it perfectly clear we were not interested in any additional options and the finance sales person, Bryan, continued with the high pressure sales pitch. My husband walked out. He was ready to leave the exact car he wanted because he felt he was not listened to by Bryan. We finally made the deal, but it was only because of Jonathan. Will we go back? I don't think we will.

Mackimmie, Jean&Mac

Mar 19, 2016

Romeo Garcia was extremely helpful to both of us in helping to select the Legacy after several visits to the dealership. In addition, he was able to explain all the new functions available on this model, set up our Bluetooth connections, radio stations, and explained the use of all the tabs & switches on the dash. He was very patient when we had some difficulties learning about all the new features & options on this model. We had not looked for a new car since 2001, and we were uncomfortable with all the new technology. Romeo worked closely with us and made us feel that we had made the right choice of new car, and has offered to help anytime we are confused about the new technology available on this model.

Subaru_Fan

Mar 15, 2016

I bought a used car and was told that the dealership was required by federal law to keep my and my wife's social security numbers on file due to the amount of the transaction. I confirmed verbally that no credit check would be run. The dealership then ran a hard credit check on myself and my wife two days later against our express instructions. When I called to complain, I was told that they possess a signed credit check approval from each of us despite the fact that neither of us consented to anything of the sort.

Parrisht

Mar 13, 2016

We looked at a used Subaru and also did our fair share of Internet research before going in. DJ our sales person was professional and non pressuring. We found a car we love and got a ton of information without being overwhelmed. Not only was the brand new car a better value than the used but the financing on a new car was 5% less than the used, even after a bankruptcy. Bobby in financing was very helpful. He explained everything and made our purchase stress free. As a team they work together well and make customers feel important.

Thomas53

Mar 11, 2016

5 Subarus purchased since 2002. Either by phone or over the internet. All were an excellent experience. DJ Dougherty is absolutely dependable, sincere, real, and honest. The service department is the best in the Northwest, Josh is the best, nice man. Their focus on family first, and Sundays for their employees, speaks volumes on proper focus. Some People may think that this is foolish for business, but the reality is business is far better when people come first, not money.!!!

Sequimmer98382

Feb 28, 2016

My car purchase through Peninsula Subaru was just fabulous! Having test-driven several comparable models at several nearby dealerships, I went online in search of the best deal. I contacted American Express, which offered me a good price on the model I wanted, and the names of dealerships which would honor that price. I was contacted by DJ Dougherty of Peninsula Subaru. The model, a 2016 Forester, was ordered from the factory. When it arrived, the Forester was driven to Sequim, to my driveway by two very nice gentlemen. How much more wonderful could this have been? It was like ordering from Amazon! This was simply the best car-buying experience ever! Thanks so much to DJ, Wayne, and Jim! I love my Forester!

Susan

Feb 27, 2016

Just purchased my second new car from DJ at Peninsula Subaru and can highly recommend him as the best car sales expert in this area. We've worked with him for over 14 years and have found him to be highly professional and a strong consumer advocate. If you're looking for someone with integrity and expertise to help you make a purchase decision, then DJ is that person.

silver spirit

Feb 14, 2016

It was the best car-buying experience I've had. I would highly recommend your dealership to friends even though it's a bit of a drive. Thank-you Frank!

Shedav6

Feb 6, 2016

Gus, Amir and Bobby stayed late to get the deal done. They made quite the impact on us with their friendliness. Went out of their way with knowledge, politeness and overall kindness. We will be back and we highly recommend that you do business with them. I have never had such a positive car buying experience. Thank you Peninsula Subaru but many many many thanks to Gus, Amir and Bobby!!!! Job well done

Trav177

Feb 5, 2016

Worked with Jake and he helped me out with anything I need. Got an awesome deal and had an awesome experience. Would recommend this place to anyone.

Montana Don

Jan 31, 2016

Returned to Peninsula Subaru for 3rd Forester based on good past experience with sales and service. Whole purchase experience,managing out of state licensing very well managed in caring professional manner by all departments!

Diane2016

Jan 30, 2016

Buying process was straightforward. Everybody was pleasant. All questions answered and they are available for any questions afterwards. Good service and follow up. Great car.Diane

Spock

Jan 30, 2016

Great service. The staff are very helpful and honest. They all work very hard to make the car purchase experience easy. I couldn't be happier with the sales experience and car.

happyguy

Jan 27, 2016

I have been a customer of Peninsula Subaru for over 15 years. Josh and Scott have always done a great job for me on the service side. I just purchased my second new Forester from D J, and once again he made it a painless experience. I wouldn't go anywhere else to get a Subaru.

D. Ballard

Jan 19, 2016

Great staff! Extremely helpful and courteous. they truly do make you feel like family and you leave with a great car and a sense of satisfaction that you were taken care of. I liked the fact that there was no pressure to buy or add on anything. Love my new car and look forward to years of great service from everyone at Peninsula Subaru!

Chris

Jan 17, 2016

After my 21 year truck got crunched beyond repair while stopped at a stop light over Christmas vacation, I had to start the painful process of searching for a new car. I used the Costco buying service and got a great deal on an almost new Outback. Frank helped me figure out what I needed, and with all the amazing safety features, I now feel safe and confident driving again. In fact, I ended up on I-5 in Seattle 3 days after buying the car, and the navigation system got me where I was going, and the safety features kept me aware of other vehicles, even in my blind spots.

happy owner

Jan 12, 2016

I would highly recommend Peninsula Subaru. They bent over backwards and forward to get what I needed. Everyone involved treated me like family, really cared for me. They were professional and worked so hard to get the right car for me in my price range. The situation was a difficult one but it ended positively.Thank you so much for all you did for me. Now I have a beautiful and safe car.Sincerely, Marlene Scappini

dahlia

Jan 7, 2016

I knew exactly what I wanted and asked for the lowest price with Costco program or internet sales. Their price beat every other dealer in western WA that I contacted, which was about 6 of them. Very professional and courteous.

Pagoda1

Jan 2, 2016

I used the Costco program and the whole process was fast and efficient. The people at Peninsula Subaru were helpful and courteous. I really appreciated the salesman who explained to me how to safely get back onto Hwy 16 from the dealership heading to Belfair.

gigharborwilsons

Dec 28, 2015

We used the Costco Auto program when purchasing our new Subaru. The lady who made contact with us initially and scheduled our appointment to come view the car was not there when we arrived for our meeting so we ended up working with Aaron Hill. It was a dark rainy night and Aaron pulled the car up under a lighted covered area for us to view. He then let us take the car out for a drive by ourselves which my wife really appreciated. It took us several days to decide that the Outback was the car that we wanted. By that time the one we had driven was already sold. It was the exact color and options package we were looking for so we were a little disappointed. The dealership went to work and found another one for us and had it there within a week, then held it for us till we could make it in to make the purchase.Aaron was very passionate about the brand and shared a lot of good information with us, but did not use any high pressure tactics. When we went is to close the deal and sign the papers the process was very easy and didn't take as long as we thought it would. We did the credit app on line in advance which helped.The only negative was that after our first viewing we would get daily e-mails thanking us for coming in and asking if we had any questions, but when I would respond to those messages, I got no response back. I don't know if they are just automated messages or what, but if you don't intend to reply to me, don't send me messages.We love our new car and were very pleased with the buying experience overall.

J&S77

Dec 19, 2015

We have thought about a new Outback for quite a while. We made an appointment via the Costco auto buying program with DJ Dougherty and test drove the car we thought we wanted. It had a few options we didn't need and DJ quickly found us a different car that had just come on the lot that day. It also had a few things we hadn't planned on, but they worked out a very fair price for the car. They also were very fair with the trade in we negotiated as part of the deal. When we came back to pick up the car, it was pristine and waiting for us in front of the showroom. DJ took a lot of time explaining the features of the car and when we left we could not have hoped for a more positive experience. We would highly recommend the dealership. Five star all the way.

Warren T

Dec 15, 2015

Overall a very positive experience in buying a new car. They were very patient in explaining the complexity of the car. They met my price line and all company reps were very friendly and helpful. They have followed up with me multiple times in the first week that I owned the car to make sure that I am satisfied and all my questions have been answered. My only issue was a minor one. When I was negotiating the final price, they kept me waiting because the managers were in a meeting. We really like the Outback that we bought.

K&B77

Dec 2, 2015

We had a great car buying experience at this dealer and couldn't of asked for a more personal group of people to make it happen!! We asked to test drive one of their used vehicles and immediately there after it was clean, fueled, and ready for us to test drive! Our car salesman Wesley Jordan and finance manager Bobby Lobato made the overall experience enjoyable and got us out and in our new ride fast!!

Jim in GigHarbor

Dec 1, 2015

After researching vehicles we'd settled on the Legacy however had trouble finding the right combination of model, color and options at any of the dealerships in the area. In the process of hunting I had contacted DJ Dougherty by phone and was impressed by their helpfulness and attractive pricing on a vehicle similar to what I was seeking. So when it came time to buy I decided to call him back. I was glad I did as he was able to find the exact car I was seeking in a few minutes and provide a better price out the door then I had been able to obtain elsewhere. Adding the fact that they were relatively close and offered extras like "free oil changes" - it was an easy decision. It was all handled by phone in a few minutes. It was one of the quickest car purchases I have ever made. My decision was validated by how well organized everything was when it came time to pick up our car a couple of days later and complete the paperwork. The vehicle is loaded with high tech features, so we really appreciated that DJ took an hour to help us set up some of them and give us an orientation to the rest. We parted with an invitation to return to go over the car's features further after we had time get use to it. It appears after the sale service here is more then just a promise. It all happened because we took a few minutes to call back to check and see what they could offer. Good decision.

oldman

Nov 28, 2015

Put me into the club of hating the negotiation process of the buying experience. I used the Costco Auto buying program that already did the negotiating for me. After that it was all about Frank Hart doing every thing he could to have a smooth and pain free experience.

Happy owners

Nov 22, 2015

We made several trips in to talk with Frank Hart and he was always knowledgeable, helpful, and delightful to work with. He is extremely professional and treats customers with respect and kindness. We never felt pressured; only that he cared for us to have the car that best fits our needs. Always answered questions truthfully and thoroughly. We could not have had a better experience. Also J. D. Dougherty was very helpful with the Costco program. They have a very friendly, comfortable dealership atmosphere. Frank gave us thorough driving exposure to the car we were looking at and was patient and awesome as he taught us how our new purchase operates--a significant learning curve for us with all the new car attributes.

teddy

Nov 22, 2015

John and DJ were very professional in their approach to our needs. They showed the Subaru and let us make the decision. No pressure but respect for what we wanted and the price for our trade in and the Subaru was fair. John gave us a thorough run through of the many gadgets in a new car.

Lynnette Chess-Jonson

Nov 13, 2015

We are return buyers. We traded in our 2014 Mitsubishi Mirage for a 2015 Mitsubishi Outlander Sport 4X4. I needed a larger vehicle to transport children for my job. We were greeted with a smile by Romeo Garcia, salesman. He let us test drive the vehicles we wanted to try, and worked with us to secure our new car. We would recommend him to our friends that are looking for a new or used car.

Jason B.

Nov 12, 2015

Horrible experience. Very impersonal service, many, many messages left (even in person!)/voice mails/e-mails/online requests and questions all left unanswered and ignored. Truly feel abandoned and forgotten when I'm not at the dealership. Actually, I felt the same while I was there. I actually bought a car there, but have regrets now. Could have done without all this stress and despair.

jay1029

Nov 12, 2015

Horrible experience. Very impersonal service, many, many messages left (even in person!)/voice mails/e-mails/online requests and questions all left unanswered and ignored. Truly feel abandoned and forgotten when I'm not at the dealership. Actually, I felt the same while I was there. I actually bought a car there, but have REGRETS now. Could have done without all this stress and despair.

C. Moreno

Nov 10, 2015

I highly recommend Peninsula Subaru for first time buyers. They see you, your life situations, what is needed and they explore all avenues to find the right vehicle for you. The Peninsula Subaru staff went above and beyond what I had expected. Although they could have made a bigger and quicker sale with another customer, they took their valuable time to listen to my situation. I let them know I started a great new job and I commuted two hours each way. During the first month and a half of working there, I had been through two used cars. I was trying to save money by buying older used cars. Instead, it cost me time away from work when they would break down. One car left me stranded in the middle of the freeway during rush hour. Seemed like everyone at Peninsula Subaru became involved to help. They saw how important it was for me to have a safe vehicle for myself, my son and other commuters! I was able to drive away in a new Mitsubishi Mirage! With it going up to 44 miles per gallon, I am looking forward to saving money on gas, having stress free drives to work and going on nice long road trips! Thank you Peninsula Subaru! ~C. Moreno

FrenchBG

Oct 30, 2015

The old Jeep was nearly dead, so off to Peninsula Subaru we went. After Frank listened to our need-a-great-car-today story, we combed the used car section and found a beautiful 2014 Jeep Patriot and YES, drove it home the same day!

jtkeane

Oct 26, 2015

I just bought my second Legacy from Kory. Between Kory's ability to sell me exactly what I want without pressuring me to purchase extras I don't need, and the exceptional service I've gotten in the Service Department (including the free oil changes for life), I won't ever by a car anywhere else. I love my Subaru, and Peninsula is the best.

Shortkojo

Oct 25, 2015

Garrett is a polite and patient salesman who dealt with my pushy negotiating pretty well. The dealership is small but nice, with a couple of older subaru for show, which is neat. And it's nice that I get free oil changes for life.

dj

Oct 24, 2015

Stopped by to see if I could make a deal last Saturday (10-17-15) I had the cars VIN # which was at another dealer. Their sales manager was a nice guy but it took a while to get him to my figure. While he was doing this others were trying to contact the other dealer to secure the car,Tanner Dickson, a verynice guy, took good care til all arrangements were made. Car was lined up for delivery Monday as they close Sunday. Monday rolled around and I was informed the car was ready. The car was quite nicely detailed and thoroughly explained to my wife and I so away we went. Very very nice car (Legacy Limited) and good people to deal with.

bruce&cindy

Oct 20, 2015

Some friends highly recommended DJ at Peninsula Subaru and now we will also be recommending him. We purchased our first new Subaru and DJs friendly and personal manner made it seem easy. We greatly appreciated his attention to details and professionalism from the test drive all the way through the business transaction and his operational instructions.

DandP

Oct 20, 2015

My husband and I just brought home our 3rd Subaru, a beautiful 2016 Outback Limited...all of our cars have been purchased at Peninsula Subaru. DJ made the entire process stress free and enjoyable. We had gone online and 'built' our dream car with all the bells and whistles. Being retired we had a dollar amount in mind and DJ made it happen. DJ has a great personality and was so supportive through the process. WAY TO GO!!!

Lenneamw

Oct 16, 2015

I just purchased my fourth Subaru from Peninsula Subaru. I knew they were terrific, helpful and straight forward. My husband, who is 65, says it is the best car buying experience he has ever had. Their offer on my trade in Subi, which was in excellent condition, was full blue book value, much to my husband's surprise. No haggling or undercutting.When we went to pick up our used Forester, the dealer had performed a full 30,000 mile service on the 2009 vehicle that had 28,500 miles on it.The finance manager was fantastic! This is only dealer I ever want to use.

PJ MC

Oct 11, 2015

My wife and I had the absolute pleasure of purchasing our second Subaru from Peninsula Subaru. The experience and interaction with everyone was nothing short of outstanding. Shawn Wagner, I've told several people about our experience there with you, expect some more visitors who may purchase the 2016 Forrester. The service center continues to impress with their express service, one of the reasons we came to get another car. You feel like family back there. Great job everyone. Paul and Deborah

Austin

Oct 5, 2015

Recently purchased a new vehicle from DJ at Peninsula Subaru. The entire transaction was easy. He gave me the exact price I asked for, kept me updated on delivery, and kept all promises made. I've been a Peninsula Subaru customer for 15 years, and they continue to earn my business.

Neal

Oct 4, 2015

My wife and I just recently purchased a 2016 Outback. The experience was simply OUTSTANDING. This is our 4th Subaru and 2nd purchased through DJ and Peninsula Subaru. Since we experienced DJ the last time we went straight to him this time. My wife was considering another manufacturer (Hyundai) so we asked DJ what he thought (we all know he would favor Subaru). He brought up a comparison chart and went into great detail with it. He was very honest where the other vehicle was similar in comparison and exceeded Subaru, but also showed where Subaru excelled. His honesty and being forthright was, again, very helpful in our decision making process. He is extremely knowledgeable, straight forward in his approach, quick to answer any questions that arise, and available to answer any future questions or give explanations. I'm not a fan of sales pitches and DJ does not do that. A VERY good experience again!

Somefrumunda

Sep 13, 2015

We traded in our first Subaru for one a year newer and got screwed in trade value. It was nowhere close to the cars value. The sales staff ganged up on us with pressure to buy. The sales manager is a sheisty xxxx.

Brie

Jul 9, 2015

very friendly and easy to get into. always great service.

Cindi Myers

Jul 9, 2015

I always bring my car here for service, they have always taken good care of my car and me.

Michael A Gonder

Jul 9, 2015

I have always been greeted with kindness and understanding. The parts office has always been the only place I have ordered accessories from.

Sue ' car

Jul 9, 2015

The Subaru shop services my car quickly when I take my car in. ItSue usually does not need a second visit for the same thing. The guys at the desk listen to what I say. They keep me informed of the progrss.

StevieT

Jun 27, 2015

I purchased a car there for me and my wife. very easy going and all the sales staff where very friendly. Plus I love that they are closed on Sunday!!

Allison Shaw

Jun 26, 2015

I love coming in to this dealership, they are very straightforward and fast.The staff and technicians are friendly, informative, and the coffee is yummy too.

Snwbdr

Jun 26, 2015

I prefer to Visit Peninsula Subaru for my vehicle service needs. I like knowing true Subaru Service Professionals are maintaining my vehicle. They accept competitor coupons, and the Service Staff is friendly and knowledgeable.

Peggy43

May 22, 2015

I had done my homework on the internet. I knew that I wanted to test drive a Subaru Legacy sedan with Eyesight - I had owned a Subaru Legacy wagon since August 2001 and wouldn't buy any other brand. As I am getting older, the safety features of Eyesight really appealed to me. When I arrived at the dealership, Frank Hart was standing outside to greet me and find out what I was interested in. First we went inside to verify what I wanted, and within a few minutes he brought a 2015 Legacy for me to test drive. He gave me some basic instruction in using the features of Eyesight and we were on our way for a test drive both on Interstate and local roads, so I got to experience Eyesight under various conditions.I was convinced, so it was just a matter of selecting colors and accessories. Since the dealership did not have a vehicle with the colors I wanted (bright blue exterior, ivory interior) plus a sun/moon roof, Peninsula+ went to work locating one at another dealership while we filled out paperwork and I decided details like down payment and monthly payment desired. It took about a week to find the car and intercept it before it even arrived at the other dealership; the car I received was really brand new with only the miles from where it was unloaded from the train to Peninsula.

RP

Mar 20, 2015

This is rather a lengthy review but worth reading.In my over thirty years of car buying I've never been this happy and satisfied without exageration. It took me seven months doing research and test drives, looking for the best value for my money. I checked the CRV, RAV4, and Outback. Along the way, I met with different dealers' personnel and my experience with Peninsula Subaru and the others is day and night by comparison. I also boiught a RAV4 several years ago and it was a total disappointment. For example. when I was at the Finance offfice to complete the paperworks I was standing throughout the time the finance guy was preparing the documents. I had to sit myself. And when I received the registration and title, despite the fact that I paid cash, a credit union was showing as the lien holder. Those are just two of the many problems I had with this dealership. With Peninsula Subaru, my experience was just like buying an appliance at an appliance store; no pressure whatsoever. While I was looking online for an Outback I decided to call DJ Dougherty and asked him if they do a price match, Once he said yes he even told me that the price is even better than the price I get thru an Auto Buying Program that others offer. Once he told me what the price was I knew I was getting a great deal ( I said earlier it took me seven months to do research, and also taught Car Buying classes while in the military) and since they don't have the one I want in stock he will get it from other dealers. We finalized the deal over the phone WITHOUT putting money down. And he asked me when I can pick up the car. The next day DJ called me to let me know that he will not be available the day I will pick up the car, and that the price is final without changes to the deal and I will see Erik Lelevier. I became suspicious, because in my experience, this is one of the tricks some dealerships use. I decided to show up anyway as agreed to see Erik. Once I met Erik my suspicion was gone and I felt at ease immediately. He was very pleasant to talk to, very respectful, courteous, and accomodating. Once we were done inspecting the car, he took me to the Finance office to meet Kevin Dunn. Experience with Kevin was no different. Total time spent with paperworks was less than thirty minutes from Erik to Kevin. Also I cannot forget John Kearns who I first met last summer and he was instrumental in my going back to Peninsula Subaru. Everyone I dealt with was sincere and their professionalism was on full display each time I visited the place. Comparing Peninsula Subaru and other dealerships I dealt with, this is byfar the most honest and trustworthy. This also changed my mind to stick with Subaru cars in my future purchases and definitely recommend to anyone I know to buy from them.

Ron

Mar 9, 2015

We had a great experience with the Forester purchase; no hassle! Planning to purchase Outback in the next month. Planning to revisit Mr. Dougherty for pricing!

Spollock87

Feb 21, 2015

I have never met a car salesman as honest, knowledgable, dedicated and trustworthy as frank hart. I would gladly buy another car from subaru with him. He never gave me the impression that all of the nitpicking we did on price and rate and trade-in value (there was a lot) ever made him the least bit angry.

Sullivans

Feb 15, 2015

Buying a car is not my favorite thing. But after an accident it was a necessity. We purchased a car here a couple of years ago and it was a good experience so we went back. And again, we couldn't have asked for a better buying experience. Great salesperson especially. Even the process of financing was pleasant. We never felt pressured or hassled. We got exactly what we needed for our family. As long as we are close to this dealership, we won't go elsewhere. Ask for Frank.

tes

Jan 26, 2015

Erik, Steve and Kevin made sure that I was taken care of while purchasing my new Subaru.As a single woman, it's important to know that you will be treated well when making a big purchase.Thank you to all,Teresa

Erik

Jan 23, 2015

What can I say it was a sign and ride (Triumph 800XC) day! I'd overall the process was fairly quick and painless.Thank you, Erik

Sophie

Jan 23, 2015

This was by far the most pleasant car buying experience we've ever had.Thank you so much!I would recommend this place and Sean anytime.

Judy

Jan 21, 2015

Kory did a great job, no going back and forth, just straight forward with a deal that I couldn't resist. Thank you Kory for your excellent service, of course I will recommend Peninsula Subaru to my friends with Kory's name included in that recommendation.Judy Dulay

Pablo

Jan 21, 2015

We purchased a brand new 2015 Subaru Legacy last year using the COSTCO referral system. We met with Frank Hurt who assisted us with our 2nd Subaru vehicle. We purchased our first Subaru (2010 Impreza outback) from Peninsula Subaru. I always brag about my Subaru buying experience when I am with friends. Thank you and please continue your great customer service!

Rick

Jan 20, 2015

I knew what I wanted and they had the right price so my experience was easy. However, Peninsula Subaru perfectly executed every other aspect of the transaction so my experience was excellent.

Shellykealy

Jan 20, 2015

Erik L did an amazing job and made sure we left with the car we wanted! Customer service seems to be a high priority to go along with their amazing Subaru vehicles.

Terry

Jan 17, 2015

I came to the dealership convinced the Forrester was the car for me. Mr. Hart was polite and professional and quickly established rapport. He answered all my questions and concerns in a clear and low stress manner. I ultimately purchased a new Outback and I'm satisfied with entire transaction.

DD

Jan 15, 2015

Peninsula Subaru sales staff responsive to our needs, helped us quickly narrow down vehicle choices, and promptly brought in the Outback we selected from another Puget Sound Subaru dealer. Frank made sure we were fully "checked out" on vehicle systems and operational options. No pressure approach to car sales works for us!

Julie

Jan 8, 2015

Andrew Rutledge is an awesome person I will buy another car from Peninsula Subaru he was very friendly and did it in our price range when we look for another car in the future I want to have Andrew again thank You again Jerry and Julie Burns

POguy34

Jan 4, 2015

To start I walked in stating I had special needs that may or may not be able to be met. The team helped me figure out very fast what I was looking for & we got down to business ASAP. Thankfully I knew before arrival that the Mitsubishi Mirage was the car for me. It's only been a few days but I am very happy with this car! It is very stylish I think & the car runs so very smooth, The gas mileage has been very prime & I actually have kept the car in the Eco light lit almost 95% of the time...Other than going up hills.... Yesterday though I was able tog go up a steep hill & still got the Eco light to stay on! :)~ BTW the Bluetooth feature works AMAZINGLY well in this car! I have found that it can hold a lot of groceries too! I mean every day I am more & more impressed with this thing! Only problem so far is that I have not named it yet...... so I hope her name comes to me this month :) My cousin Rayshel has been a Peninsula Mitsubishi owner for either 2 or 3 of her cars so far. Now I know why she keeps coming back! I plan on keeping this car around for a long time! Thank you all for what you do & happy new year! :)~

ABrec

Jan 3, 2015

Quick and easy, and I feel like I got great value on my purchase with exceptional customer service. I would definitely recommend this dealership and DJ Dougherty.

Nikki_J

Jan 3, 2015

I was able to complete most of my purchase online through email. I felt like I was given a fair price for my trade in and a fair price for my my new car as well. I had an easy experience that made buying a new Outback hassle-free.

Autumn

Jan 2, 2015

I called on an Outback in transit and Joe was infirmative , not rude or pushy. I wasn't able to come in before Joe left for the day so when I arrived Steven had Andrew help me out. Andrew was great to work with. I had been kicking the tires of new vehicles for a few months and had things narrowed down to either their Outback or a Forrester somewhere else. Andrew and my family helped me weigh the options and decide on the Forrester. They didn't have it in stock but found one and fully matched the other dealer's offer, plus free oil changes for life! The negotiations were no hassling, no problem. Finance was friendly, informative, and easy to work with also. Expect to work with a great team at Bremerton Subaru.

Inga

Jan 2, 2015

We LOVE our new Outback. I would definitely buy from Aaron Hill again. He was super nice and extremely knowledgeable about the car's features.

JAM-Subie

Jan 2, 2015

Erik was very helpful, as well as being pleasant to interact with. We have already told multiple people about our positive experience at Peninsula Subaru.

LP

Dec 28, 2014

We needed a car and had very limited time. Andy made it very easy and before I knew it I was driving my new Forester home. We had looked around on the Web and Peninsula had the best selection and prices. I'm happy to recommend them.

saberjim

Dec 28, 2014

I grew up in an era of total adversarial relationship with dealers. At first it was hard at first for me to realize that I was having a good experience for a change. DJ Doherty was helpful at every stage of the process and saved me money with his extensive knowledge of the Subaru options.JMF

CMK

Dec 27, 2014

This was my 4th new car purchase, and the best experience of them all.Relaxed and informative car buying experience for the best price I could find.

HRH

Dec 26, 2014

No high pressure sales, everything was straightforward and convenient. Frank and DJ were helpful in picking out the right car for our needs and Frank showed us how to operate the new "eyesight" system.

KingEmet

Dec 24, 2014

I looked everywhere in western Washington for the opportunity to test out one of the new WRXs, with no luck until we came upon Peninsula Subaru. The customer service experience we got was top notch, including receiving a ride back to the ferry terminal after the test drive. The deal I got was pretty sweet too. Highly recommended.

Buysubaru

Dec 20, 2014

Quick and easy sale. No pressures, no hard sell. Single quote, easy to understand. DJ Dougherty is a professional and a pleasure to work with. I would highly recommend him to all friends and relatives.

Jim

Dec 18, 2014

This the second car I have bought from Kory and everything went smoothly both times. Thanks again Kory. See you next time I or my family need a car. Jim

TLawrence

Dec 18, 2014

This was a great car buying experience. My first visit to Peninsula Subaru was to test drive a few of their vehicles, to get a feel for what I may want. The sales rep, John Kearns, was knowledgeable and friendly and didn't pressure me during any part of the process. I actually came back a few days letter, after considering several different makes and models of vehicles, and then decided to purchase a Subaru.

JKSandberg

Dec 17, 2014

This has been the best car buying experience I've ever had. I've purchased several cars from other dealerships and not one of them comes close to Peninsula Subaru.

sekarajas

Dec 17, 2014

That was the smoothest car buying experience I've ever had. DJ Dougherty is one of the most experienced and knowledgeable members of the sales staff at Peninsula Subaru. There's a great deal of technology in the newest cars. He reviewed all the details patiently and clearly. Kevin Dunn also made sure we went through the financing part of the deal accurately. I like that every effort is made to ensure happy buyers.

Bill

Dec 16, 2014

Excellent experience overall. Knowledgeable sales staff, friendly service, clean facility, ample automobiles for test driving. Clear, concise communications with customers. Competitive pricing and financing. I would recommend this dealership to others.

clhanson

Dec 16, 2014

Jake did an outstanding job demonstrating the Legacy. This is the second vehicle we have purchased from Jake. After the sale, he spent time with us going over the cars equipment and functions.

Tatsu70

Dec 15, 2014

My wife and I had a great experience buying our Outback. Everyone was friendly and helpful with no pressure tactics from anyone. Frank was very knowledgeable about the car and patiently answered any and all questions we had. Even the test drive was geared to have us experience almost any driving situation we could encounter and emphasized the capability of the Outback to safely and efficiently handle all conditions. This is the first Subaru we have bought and are extremely satisfied, not only with the car but also the service that Frank and Kevin outlined for us. We look forward to a long and satisfying experience with our car and the dealership.

Laurie Mitchel

Dec 13, 2014

It was very easy and stress free. We e mailed DJ and let him know exactly what we were looking for, the limited options and the trade in. He didn't try to up sell us and took our old Subaru in trade sight unseen. We contacted other Internet Subaru salespeople and were met with phone calls, e mails trying to get us to upgrade, etc.....For us, it was a really great experience.

stevevalerie

Dec 12, 2014

Just bought a WRX from Peninsula Subaru and the car is amazing. I found the car on the internet and called the dealership right away. Kory answered the call, gave me the price and interest rate right then and I was sold. No hidden costs, no fooling around, just straightforward, and honest. We communicated via text messaging for several days and a week later I was driving off the lot. Kory had everything ready for me and the process was fast and efficient. I was very impressed with him and Peninsula Subaru. I would recommend this dealership to anyone who is in the market for a Subaru. I live in Othello, WA so it was a long drive but well worth it. Thank you for making this experience go as smoothly as possible. Steve Martin

JKSmith

Dec 11, 2014

I called Josh in service when my old Subie was on it's dying wheels. He knew who I was right away, and was ready for me when I arrived. After determining that the car indeed was not worth repairing, he introduced me to DJ. DJ was great! He patiently went through the scenarios of leasing a new car and purchasing a used one. For my purposes it made sense to lease. We test drove a Crosstrek as I wanted to stay with something smaller in size. I thought that was it for me. On a whim, we drove a Forester around the parking lot, and I knew that was it for me. I appreciated DJ's patience in this process. I was wonderful at explaining everything and answering every question. I will definitely recommend Peninsula Subaru to my friends.

hasserip

Dec 6, 2014

My wife and I are shrewd car buyers, but the Peninsula Subaru team did a good job of keeping up with us. We argued on pricing quite a bit and eventually came to a satisfactory deal. There was an issue with one of the keys we received; Andy and Tanner eventually deduced that there had been a mixup and some keys had been mislabeled. They went to an identical car, and because of the mixup, we had actually purchased the other car rather than the one we were driving. We needed to leave to pick up our son from pre-school and were given a choice: move all of our stuff into the other car or re-sign the paperwork. They knew we were short on time and were happy to let us leave with the agreement that we'd come back later to straighten things out. We chose to stick with the car we were driving and re-sign the paperwork, which was a quick and easy process.

MeowHiss

Dec 2, 2014

Need to buy a car? Ask for DJ! Hes super easy to work with, explains everything thoroughly and will provide you with a positive car buying experience. I know as Ive purchased two Subarus from him.

Nieuweauto

Nov 26, 2014

Great customer service; special kudos to DJ who is honest, knowledgeable, conscientious, and always interested in meeting our needs, We much appreciate his extensive knowledge of the digital aspects of our car and being able to tutor us on the many options we have in that department!Enjoy your holidays, we are happy with service throughout your company,but wanted to highlight DJ,s since it is outstanding and exceptional.

gayleh66

Nov 21, 2014

Everyone was very courteous and went above and beyond to make sure that I had a great experience. Andy Rutledge did an exceptional job as my sales agent.

linda.milius2

Nov 21, 2014

This is my third Subaru and the second one that I've purchased through D.J, who offers a no hassle purchasing experience. He took me for a demo ride, since I did not want to drive in Friday evening traffic, and fully explained the driving features, while I was able to relax and enjoy the ride. After we returned to the dealership he fully explained the purchaing process, including financing, options, warranties, service, etc. He is extremely knowledgeable in all things Subaru and I trust him.

patty.glaser.9

Nov 21, 2014

We were incredibly pleased with salesman, Jake Batchelor. Although he is not the person we expected to meet with after making an appointment, Jake was the perfect sales staff for our needs. He was clearly knowledgeable about the vehicle and the process.

fmartincic

Nov 20, 2014

Great experience purchasing a NEW 2014 Lancer Evolution GSR. The staff were very professional and there was no hassle at all in the transaction. By the time I submitted an application online, I was test-driving the car that evening and drove it home that same day. Very friendly, honest salespeople.

tingms75

Nov 17, 2014

I'm really happy with my experiences with Peninsula Subaru. DJ is very straight forward and gave me the deal that I don't have to shop around. Frank is very caring and attentive to show us the car and provide services we needed. Our overall experience is very pleasant, simple and easy.

havokx

Nov 14, 2014

I came in knowing exactly what I was looking for. I wanted the new Legacy sedan, moon roof, and the upgraded nav system. Aaron greeted me immediately, showed me all the different options, and even literally ran back to the back of the lot to see if there were any new ones that had just come in. Financing was easy and painless, and I drove out of there with my new car in just over a couple of hours from when I first got there. Great job guys!

Christopher Pace

Nov 11, 2014

Peninsula Subaru made my car buying experience simple. I shopped around and got the car I wanted at a fair price. I would recommend Peninsula Subaru to anyone shopping for a car.

duncan3331

Nov 9, 2014

I had researched dealerships before I made a purchase. I had narrowed it down to two dealerships. I went to Peninsula because it was closer to my house and I was not disappointed. They were very friendly and honest. My salesperson was patient and did not pressure me for a sale. I would recommend this dealership to anyone wanting to purchase a Subaru.

deschultz17

Nov 6, 2014

Frank Hart helped us get the car we wanted at the price we wanted. The whole process was very good. We had our 4 year old twins with us and the whole transaction was handled in such a timely fashion they still were well behaved!Thank you Frank

sb91292

Nov 6, 2014

Within minutes of setting up a TrueCar account, DJ Dougherty of Peninsula Subaru managed to call and discuss the options regarding the 2015 WRX I was interested in. The offer he extended was actually better than TrueCar's target price, if you can believe that! DJ and the rest of the dealership staff were incredibly professional, and genuinely pleasant to work with. I left the lot as a now *beyond* satisfied first-time Subaru owner, and the experience could not have been better,

JimVinny

Nov 4, 2014

Michael Merker and Kevin Holt couldn't have been more friendly, accomodating and professional during my purchase. Would absolutely recommend anyone to deal with either of these gents!Brian in Finance got me in and out and financed in no time. Kudos to the team!jim

scottmulhern

Nov 1, 2014

Our experience deciding to purchase went well; super attentive sales staff, quick responses to email regarding questions we had about our vehicle prior to buying, no delays what so ever. Our salesman (Larry Wright) was great. We had developed a relationship with Larry during our visits and he knew our financial situation and how much we were willing to spend. Once we were passed off to the finance person, none of that was relayed to him and we were fighting off warranties left and right. I understand that warranties are a part of buying a car, but had he known our financial situation prior to offering those to us, he would not have tried for over 45 minutes to get us to purchases warranties and extend our loan. Once we paid for our vehicle, our our experience went from being pretty good to pretty horrible. Our vehicle arrived 4-5 weeks later, which was later than we were told, and it was like pulling teeth to get any info about when we could expect it to arrive or what the current status was. I called several times (even multiple times in a day) and was always told there would be someone to call me with an update on my car...that did not happen. Each time I called I had to explain who I was, what the situation was and provide them with my email/phone number to be contacted. I even gave out my work phone, and hours I was available. I That was very frustrating and disappointing. Emails were no longer response to and it felt like now that we had purchased the car, the customer service we were used to had changed. We were told our car would arrive before our camping trip at the end of August and it wasn't until three days before we left that I was told the car had arrived. Once again, I had to call the dealership to ask about the status of the car rather than someone calling me to let me know it was there. After we picked up the car, we were in the parking lot of your dealership and realized that one of the two keys didn't work. We asked about it and nobody there knew what to do. We were told to bring the car back the next day and they would fix it. With our works schedules being so crazy, someone from suburu stopped by our house to get the car and try and fix the key situation while we were at work. Unknown to us, he put over 180 miles on the car that day and still didn't fix the problem with the key. This was just unacceptable to us. We contacted your manager there and he was very gracious about making the situation right and apologizing about our experience.We love our car and had a great time with Larry looking and test driving vehicles in your lot. I just wish the second half of our experience was as good as the first.

ttshome

Nov 1, 2014

I like doing business with people I like. I liked Kevin Ralph and if I were to purchase another vehicle, I would be Kevin's repeat customer. He was very helpful in explaining all the features during the sales process and test drive.I did not like the push by the finance person to sell the extended warranty but I realize that ishis job.Everybody was very friendly. Nice dealership.

Katrina Vongsy

Oct 31, 2014

This was the most painless vehicle purchase I have ever made. I knew what I wanted and I got it with minimum hassle. Didn't get pressured into getting anything extra and didn't have to wait for forever to close the deal. Would highly recommend DJ Dougherty, got him from internet price quote and dealt mainly with him. He explained and showed all the major functions for vehicle before I left the lot. I will come here again if I need another vehicle in future. Highly recommend!

ericroth

Oct 28, 2014

Pleasantly surprised by the whole experience. We are really happy with our car And we feel like we got a great deal. Didn't feel like they even sold us a car. And the process was fairly quick.

Crash384

Oct 26, 2014

I did most of my purchase with DJ Dougherty on the internet. I made arrangements with DJ to meet at 4pm and I did not arrive till 5:30 pm and DJ waited until them and he turned me over to Frank Hart to complete the transaction and he did a wonder job completing the sale. These 2 salesmen are a valuable employees to Peninsula Subaru. Frank is very knowable on the showing the functions of the car we purchased. I would like to thank you for helping us with purchase and I will recommend your dealership again.

natalie.jane1991

Oct 26, 2014

Walked in knowing exactly what I wanted, and the team was able to get me all set up fairly quickly, which was great. They pushed hard to sell add ons, but if you know what you really need, then you can decide which offers are really worth the deal. Extremely friendly staff; really great experience. I would highly recommend Peninsula Subaru to anyone. Love my new ride!

Jawn33

Oct 23, 2014

This was my first time buying a new car and I didn't know what to expect. I knew what I wanted (2015 Subaru Legacy) and I knew how much I wanted to spend. I also visited a couple of other Subaru dealerships around the area. Peninsula Subaru offered me the fairest price and I felt that their staff was more sincere than the other dealerships that I visited. They made my 'first time car buying experience' into one of the most enjoyable experiences in my life.

Tylorchristmas

Oct 18, 2014

Awesome sales team. Jake made us feel right at ease. He was honest, friendly and very helpful. They know their products at Peninsula Subaru. We love our new Subaru Forester.

dxlpeter

Oct 15, 2014

First of all I went to your Subaru dealer because it is closed on Sunday for a family day. I think that is very commendable and drew me to your dealership. Tanner Dickson was my sales person, he was very helpful, patient and polite. Any questions he didn't know he would find out the answer to. Calling and getting a hold of someone at the store after the sale can be a little difficult because there seem to be so many stores and the customer does not realize which store their sales person or the manager they want to talk to really works at. I bought a certified pre owned car and I think anyone purchasing a car wants to find the lowest price of the car. I don't know that I got a great deal for price on my car and have some regrets about spending so much but I appreciate the service and the hospitality of the dealership. They are following up on finding the books that go with the car as well as the extra key. I love my Forester so far, it has only been a couple of days but I think the car itself is great. I love that I sit higher up and there's room for my dog. I think this choice will help me with the weather in the Pacific Northwest as well as other places with snow that I frequent.

blanche.dahl.7

Oct 10, 2014

I have been driving a Subaru since we bought our first one in 1980. The people at Peninsula are sincere, friendly and extremely efficient. This is the second Subaru I have purchased from Kory.We purchased our 2007 Legacy from him nine years ago. It was great to see him still working at Peninslula. Says a lot for Kory as well as Peninsula.I Love my Forester. Great visibility, roomier with good safety features. The guys in the service department have always been most helpful and courteous to me throughout the years. A great place to do business.Thanks to all, especially Kory and Amir!Blanche Dahl

jjrudy

Oct 10, 2014

The buying experience was very pleasant and efficient. DJ had the car and paperwork ready to go and did not take any time with wasted effort. He was very courteous and professional.

demetra.geubelle

Oct 9, 2014

I worked with Kevin who was a fantastic sales rep. He was not your typical pushy sales man; he was patient, friendly and knowledgeable about every car on the lot. Best car shopping experience by far!

SeattleRyan

Oct 9, 2014

Great guys willing to work with you and get you the price you want. A win win for everyone. I could not be happier. Thanks Guys!

mtannej

Oct 4, 2014

frank was very helpful, without being overbearing. I felt like it got the information I needed and he listened to what I wanted in a car. I didn't feel pressured.

mattcalantas

Sep 25, 2014

I bought my first ever new car with DJ at peninsula and my experience couldn't have been better. I had in mind specific color, trim, and accessories for my dream car and it didn't exist on any lot or dealership in Washington. The minute DJ caught wind of a possible car to match what I wanted, he contacted me and we got the ball rolling right away. He held it for me almost a week until my dad and I could come check it out and he gave us a great deal. The car is amazing, service was great, and I couldn't be happier. Head and shoulders above other subaru dealers I visited around the Puget sound.

subaru2015

Sep 20, 2014

Purchased the Forester using the COSTCO program. DJ made everything easy. I got the model I wanted quickly with no hassle. Recommend the dealership and DJ.

ruthr313

Sep 18, 2014

I showed up at Peninsula in response to a Craigslist advertising a used Suzuki. Since this was my first time shopping for a motorcycle, I was a bit nervous. Everyone was very friendly and helpful, the whole process was very clear, and the bike itself is awesome!

Jeffbaker5

Sep 16, 2014

Dj did a great job helping us with our car purchase. I would recommend Subaru of Peninsula to anybody. They gave us a great price and was very accommodating.

roland.blaich

Sep 14, 2014

Never have we been given such a thorough and extensive introduction and test drive to a new car. We explored all kinds of road conditions to get a good idea of the outback's capabilities.Job well done, Frank! Thanks

silverrat

Sep 12, 2014

After researching new cars for our growing family needs. My wife and I decided that,that car was a 2015 subaru outback. We approach DJ Dougherty online and he explain to us the different models and their features. We stop by on a weekend and Frank Hart was very patient, and knowledgeable of the types of models and its features, he walk around the lot with us and made us feel very comfortable as he talk to us about the capabilities of the subaru outback. We left and later contacted DJ thru emails and my wife stop by again and had a nice chat with him about car colors, number crunching, trades in value, and options upgrades on the subaru that she had decided on. Some time later he called us and let us know that the outback had arrive. The Trevino Family is a proud owner of a 2015 Subaru OUTBACK .

tspadgett

Sep 7, 2014

Joe Hall was great communicating with me prior to our visit at Peninsula. Then Bret Johnson did a terrific job helping us purchase our vehicle.

MikeMcGuire513

Sep 6, 2014

Great experience but the wait for the finance guy almost made me leave. (I was actually on my way out the door.) Although it was busy they could improve in this area.

RollTideGoNoles

Sep 4, 2014

DJ Dougherty at Peninsula Subaru made buying our new Subaru the easiest and best car buying experience we have ever had! In addition to not having to haggle price or play the "let me talk to my manager game ", I got the cost of the Subaru independent of whether I was trading in my car. And then when I asked about how much I could get for my car, DJ used several sources to give the highest amount possible which turned out to be $1000 more then we owed and also saved us several thousand in sales tax by trading in the car! He got exactly the car I wanted from another dealer without trying to sell me one already loaded with extras that I didn't want and had it ready the next day. So not only do I have an awesome Subaru, I had an awesome experience buying it!

John

Sep 3, 2014

Purchased through the internet purchase manager. He ( DJ ) was very helpful and accommodating with requested add-ons. The facility was nice and the people were friendly. DJ volunteered to pick me up at the ferry when I come to pick up my car after the trailer hitch is installed.

jennstroh

Sep 3, 2014

I heard you were nice, but this visit was awesome!This was by far the most relaxed,easiest, quickest and best car buying experience I have ever had, I left the dealer excited instead of apprehensive or full of dread. Either from the "not-knowing" of a used car or the" I can't believe I just paid that much" for a new car. From the moment I walked in, the dealership felt like a friendly, homey place. The employees were relaxed, helpful and humorous. I was not planning on buying a car when I went in, I just wanted to test drive some vehicles. But Sal and Andy were able to get me the amount for my trade-in that I was asking from a private party. It was a no-brainer! I absolutely LOVE my Crosstrek. It is so fun to drive and I love having a manual again. I have previously had a 2002 Legacy Outback and just traded in a 2009 Legacy. I LOVE Subaru and cannot imagine getting any other vehicle.I felt like I was treated fairly and I feel comfortable with the price I paid. I was not treated like a woman who doesn't know anything, I was treated with respect and Andrew listened to exactly what I wanted. He did not try to push me into a car that was too expensive-I wouldn't have gone for it anyway. But he went with what I wanted and could afford, which was the base model with a manual transmission. There wasn't one on the lot, so they had to find one for me and bring it in.I will TOTALLY send others to Peninsula. What a pain free way to buy a car!

Nataliehaddock

Aug 31, 2014

You guys are so awesome. You made the whole experience so easy, and we're very accommodating to our circumstances! Thank you so so much!!!

Tylerjones12

Aug 22, 2014

The staff was extremely knowledgable and very friendly right from the start. They didn't try to push me into something I wasn't interested in. They listened and helped me find what I really wanted.

Way2Gogh

Aug 22, 2014

Thanks Frank and Bret for working within my time constraints and getting me the best deal possible! I absolutely LOVE my Legacy! See ya when I pick up my plates!

sturn

Aug 20, 2014

I had a very stress-free experience in purchasing my vehicle - that I just love! Bret was delightful to work with and I felt like I was being well taken care of by the dealership instead of being taken advantage of.

bcarby

Aug 15, 2014

Friendly staff went the extra mile to BEAT 2 other dealership's prices on a new Triumph motorcycle. Fast and easy sales experience and free oil changes for life make this dealership the best in the Seattle/Tacoma area.

Tjonoki

Aug 14, 2014

DJ and Bret were totally awesome with his customer service skills and knowledge of the Subaru Crosstrek. They are both the reasons why my wife and I traveled back to Pennsula Subaru to by our car. Thank you for an outstanding product and supurb customer service!Tom & Sachiko

stanky

Aug 12, 2014

I actually enjoyed buying a car this time. I talked with Joe and Amir over the phone and via email, they were very helpful and very transparent, which didn't happen in other dealerships I talked to earlier. After we decided to visit them and to buy the car everything went very smoothly, everybody was very friendly and extremely easy to work with big thanks to Sean who was with us all the time and gave us few great advises about financing.

Dothsno

Aug 7, 2014

Great sales staff, showed us around the different models with no buying pressure! Left us to roam around and makeup our own mind. Our second Surbaru and love it !

dugo95

Aug 1, 2014

Great service sales person did an amazing job and he really helped us make the right choice of vehicle and we would recommend others to see him

Peggy Dotson

Jul 30, 2014

I really enjoyed my experience with DJ, he is wonderful at his job and I hope he is around for another 10-15 years when I am ready to buy another car. Thanks DJ for everything! So thorough and truly enjoying his job and educating me on my new car, I finally had to tell him that I appreciated him but I was past the point of retention. He then let me know I could contact him later if I had questions. Now that is good service. :)

atnowjack

Jul 24, 2014

This was the first Subaru our family has purchased, and it was a positive experience for us. Our salesman, Kory Hudson, was knowledgeable, helpful and patient. We absolutely recommend Peninsula Subaru.

pugs08

Jul 20, 2014

We had a great experience with Mr. DJ Dougherty. He worked with me to find my ideal version of Outback by calling other dealerships and had our new car to us within 24 hours. He made it easy to put together the whole deal and we were in and out of the dealership in a little over an hour. I do feel like we got a great deal as well. He also programmed my phone first thing and, as I am a little behind technologically, it saved me a tremendous amount of time! I LOVE my new car and overall am really happy with the experience.

DocNordyke

Jul 16, 2014

We found the staff to be efficient, courteous and helpful. Our experience was the best ever. DJ was fantastic in helping us trade in a 5th Wheel RV with our Chevy truck.

hargon63

Jul 14, 2014

a very positive experience working with Frank Hart at Peninsula Subaru. he took his time and explained the entire vehicle and answered my numerous questions without BS or stumbling; to the point.

jeremy.s.walker.9

Jul 11, 2014

First rate, no pressure service. We are Peninsula Subaru customers for life now! Sales and Finance were both a pleasure to work with! We have had less than pleasant experiences in the past when purchasing autos and this proved that it doesn't have to be a hassle. We got a great car, at a great price, without any haggling. The excellent word of mouth advertising of friends and family of ours that led us to Peninsula was spot on correct. Great job guys!

jthart

Jul 7, 2014

Our purchase experience at Peninsula was much better than we had with other dealerships in the area. The Internet and in-person communications were clear and very helpful. The orientation information was useful. We had not planned to use the service department, but now plan to drive a few extra miles to do so. Also, we were very pleased to learn about the Subaru Roadside Assistance Program.

BFordy240

Jul 6, 2014

We got exactly what we were after at Peninsula Subaru, fast friendly service, no messing around. They found the exact car I wanted and got me on the road in no time. I will be recommending Peninsula Subaru to my friends and won't hesitate to go back

mtotemeier

Jul 3, 2014

I had a great experience at Peninsula Subaru. We typically feel like fresh meat on the Sahara when arriving at a car lot. From the moment we stepped onto the Subaru lot, we were listened to and our questions answered. We came with what I considered a reasonable price, and what car I wanted. I am not typically quick to make a purchase so the whole process actually took 8 months. The three times I came to peninsula, they were reasonable, and not pressuring. Because of the companies reputation and the brands as well, i have finally purchased my first new Car. Thanks for the great service, Rick Miller and the financing team.

Bakemanm

Jul 2, 2014

I had a great experience at Peninsula Subaru. From the moment we stepped onto the lot, we were listened to and our questions answered. If Rick (sales) didn't know the answer, he immediately found it. I came in with an exact idea of what I wanted and Peninsula Subaru not only beat other quotes but was able to obtain a vehicle from outside their facility because of my color preference. It was delivered just after we finished with the financing gentlemen. It was a much quicker experience than I ever imagined, but still my questions and concerns were addressed. Thanks for the great service!

Coffeeandsugar

Jul 2, 2014

I dreaded buying a car because the past car buying experiences not been positive but I had a great experience at Penninsula. Good price and fast service and I will recommend Penninsula to all my customers.

explorerxc

Jun 28, 2014

I didn't buy a subaru. I bought a Triumph tiger explorer xc. I had a good experience. Looking forward to dealing with the service department.

mnsim14

Jun 27, 2014

Erik Lelevier, our sales consultant, was most patient and helpful, answering all our questions, even some of them were seemingly basic. Our shopping car experience was a smooth and educational one.

kschafer99

Jun 26, 2014

Peninsula Subaru currently has the lowest prices in the state on new 2014 Subaru Outbacks. After a negative experience with out local dealer, it was refreshing to work with the team at Peninsula. The prices were so great that we didn't feel the need to haggle and they delivered our car and the paperwork to Bellingham so we never had to leave home. We first contacted them on Monday and on Tuesday we received our car. I couldn't have asked for a more efficient process. Thanks Joe and DJ!

meandmine2

Jun 26, 2014

The overall experience was great. We priced cars in other areas but decide to buy from Peninsula. If the Subaru Forester performs and holds up to its advertising we will be more than satisfied

phamr

Jun 26, 2014

Our current Forester is the third one we have owned. We ALWAYS maintain the 3000 mile/three month oil/filter change and other scheduled maintenance so we have frequent and regular contact with the Peninsula Subaru staff. All of the staff here are terrific. Josh is my wife and my favorite. Josh is always cheerful and friendly and above all else helpful and professional. Scott in service, and Sal in sales, are also professional and friendly. I have also visited twice with Peninsula Subaru owner, Mr John Dionas. Mr Dionas sets the high standard that his employees can follow. I really like the Subaru brand but is think that one of the reasons is because of the terrific service and sales staff that one encounters when shopping at peninsula Subaru.Dr. Patrick H Reardon

Strassburg

Jun 26, 2014

I enjoyed the fact that I was treated equal and with respect. I really hate the thought of buying a car. Not this time. I had fun, enjoyed the people I was working with. They are very knowledgeable and real. Even though I wasn't quite ready to get a car, I have no regrets. I love my new Subaru.

NJLucer0

Jun 23, 2014

We found our car buying experience at Peninsula Subaru to be completely satisfying. The sales staff (DJ) and the finance staff with whom we dealt were courteous, professional and very helpful. We purchased a vehicle that suited our needs the same day we went in for a test drive. This is our first Subaru, but I have a feeling it will not be our last. Our experience at Peninsula Subaru was the easiest car buying experience we have ever had. I recommended the dealership to three of my work colleagues and I will continue to do so.

toklat

Jun 22, 2014

Everyone was courteous,and very professional. Scott and Mike were very patient and helpful even though I exhibited some "post buy anxiety". I am totally satisfied with my new Triumph and would not hesitate to highly recommend your dealership to anyone in the market for a new car or motorcycle. Please personally thank Mike and Scott again for me.Sincerely,Roger Bumpas

TimothyKuntzman

Jun 21, 2014

Overall our experience was great. Andrew was great, He was kind and patient, and was not overly pushy with selling us things we didn't want. My only gripe is with the financing guy. I think his name was Brian. We made it clear from the beginning that we were utilizing our own bank for financing, And even after telling Andrew and the financing guy that we were utilizing our own bank, the financing guy still tried to get us to sign a credit application utilizing his sales tactics. Saying "there is no guarantee the car is going to be here when you get back, if you don't sign this form." Really? Then why would your sales associate waste our time and his time with securing the purchase of this vehicle if it is going to be offered to someone else. That just seems like bad business to me. The financing guy didn't even explain what the form was until I asked. Anyway, all that aside love the car. Thank you Peninsula Subaru! We look forward to many years of use of our vehicle.New Subaru Owners,TIm & Tes Kuntzman

dmblock

Jun 20, 2014

Our new car purchase at Peninsula Suburu was the best car buying experience we have ever had. The environment was friendly and no pressure and made us feel we were dealing with friends, and gave us the best price around. They even went the extra miles, and hours, to deliver the car to our home, and arrived on time, after locating and transporting it across the state. We're sold on Peninsula Suburu!

Rhenny

Jun 17, 2014

DJ Dougherty helped us through a few quick steps to new Subaru ownership! We are very pleased with our Crosstrek and the options we added. It will be a great car for years to come just like our 1987 GL Wagon!

Chevygirl2

Jun 15, 2014

From the very first time I called peninsula subaru they were friendly and helpful. Did not get that usual pushy salesman attitude from anyone there dealt with several people on phone , on email and in person. They were very informative and just there to help me so I could make decision . Even after purchase john kearns the salesman that helped me with my purchase has followed up with phone and email messages to make sure I was happy and or had any questions. Would highly reccomended peninsula subaru and john to anyone needing a vehicle.

0088788562

Jun 11, 2014

There were no hassles from any of the staff I worked with. All were knowledgeable, friendly, and placed no pressure on me at all. I would recommend any of them to anybody who wishes to buy a Subaru.

johnwlitt

Jun 11, 2014

My friend in Sequim WA was in the market for a 2014 Subaru Outback. She contacted Peninsula Subaru through the Costco Auto program. DJ Dougherty was immediately available to her and made the buying experience very professional and pleasant. I owned a 2011 Volvo S-80, but was interested in the advanced safety features and navigation in the Outback, but not available in my price range in the Volvo. I was casually interested in the 2015 Subaru Outback. But after meeting DJ, and knowing how pleased my friend was with Peninsula Subaru, it was a very easy decision to trade in my Volvo and purchase a 2014 Subaru Outback, identical to that of my friend's. The only difference? Hers has Washington plates and mine has Oregon plates! I'm glad I worked with Peninsula and DJ and would encourage my friends to make the drive from Portland to Bremerton.

dd3249

Jun 10, 2014

We have given this rating because our purchase experience started with a quick phone call from Mr. DJ Dougherty to offer help on my window-shopping-decision making, followed by a few e-mails with clear information and advice. I was looking at a 2014 model with the options I liked. Mr. DJ Dougherty advised us that we would get a better deal if we ordered a 2015 model. We had a personal test-drive and order interview with the kind of attention and care that made our purchase clear and straight forward. Our order interview was the most important part of our purchase. We knew had made a good decision.Our work schedule made us wait to meet with Mr. DJ Dougherty to pick up our car when it arrived. Thanks to Mr. DJ Dougherty we knew our car was ready to be picked up as soon as our schedule permitted. This was yesterday!We appreciate the work Mr. DJ Dougherty did to have our car ready to be picked up. We enjoyed his personal attention and patience showing us all the cars systems and features. He managed the sales process to make it clear and straight forward. We want to say that his personal care and attention during our test drive and order interview set the tone for one of our most important purchases. We love our car and car buying experience.Thank you very much.

jillianworth

Jun 8, 2014

Penninsula Subara made buying a car easy and seamless. They are not pushy nor do they make you feel like you are just another customer. Terrific!

punim2

Jun 8, 2014

I would recommend the dealership, but only with some reservations.My interaction with Mr. Dougherty was quite pleasant. I was a little disappointed that my new vehicle was not washed - I appreciate that the car wash the dealership uses was closed that day due to the holiday, but I think someone at the dealership could have used a hose and a little car wash detergent to remove the bird droppings. The offer for me to return another day for a free car wash was not helpful, as I live about 35 miles from the dealership - 2 minutes with a hose at home fixed that problem.I also was not happy with being shunted to another individual to complete the "paperwork". This additional encounter was obviously only an opportunity to sell me additional products and services I did not need or want. While I did agree to an extended service agreement, only because of the many computerized components and sealed mechanical components that would be difficult for me to service at home, the final paper contract did not agree with the verbal offer. I did not recognize the change until I was reviewing all of the paperwork after returning home. While a phone call to the dealership corrected that problem, I should not have had to deal with that problem. The 2nd salesman probably identified himself when I first encountered him, but I did not remember his name. He did not give me a business card and his signature on the service contract is totally illegible. I dislike the $150 "Dealer Documentary Service Fee" tacked onto the final purchase price. This would seem to be a cost of their doing business. Imagine the furor that would arise if a physician added a fee to a patient encounter to cover his "cost" of documenting the encounter in the medical record.

jlkolonics

Jun 7, 2014

Our Experience was nothing but amazing. We were treated with respect, given the time to make a decision without ANY pressure, and are 100% convinced we got a great deal. DJ is a true professional and did not pressure us when we wanted time to make our decision. Our last car buying experience was 13 years ago and we put this one off because of not wanting to deal with the pressure. I wish we would have looked to Peninsula Subaru for assistance earlier. They truly made the experience enjoyable!

TimothyT

Jun 6, 2014

I purchased a new Outback from Peninsula Subaru last weekend. They understood that it was going to take a good deal to get me to drive there from South King County and they came through with a really good offer over the phone. Kory Hudson the salesman and Kevin Dunn the finance guy (business manager) got though the sales paperwork and the financing in less than an hour. While they asked if I would be interested in some of the add on items (undercoating and extended warranty) it wasn't a hard sell, just an offer. Since I had to drive out Bremerton by myself, I couldn't drive the new car home. Korey Hudson went the extra mile (or sixty miles) and delivered the car to my house a few days later.

KainMartin

Jun 5, 2014

From when I got there tell I drove away was easy going and got a better deal than I thought I was getting. It was nice to have a salesman stick to his words, if he said this car came with something it did or he made it right. Integrity; we don't find that much anymore, it was nice to find it at a car dealership.

Faconcep

May 30, 2014

Buying the Forester was easy and worthwhile our time. We are very satisfied with our experience and love our car. Both DJ D. and Josh H. from the service dept were quite helpful, friendly, and knowledgable.

taylorbrooke22

May 25, 2014

I am a recent college graduate who was in the market to buy my first car. I had gone around to almost every dealership in the Tacoma area before talking with a family friend who recommended me to to Peninsula Subaru. My experience prior to this had been stressful and tiresome. Upon making my way out to Bremerton, I was pleasantly surprised and relieved. The owner, John Dionas helped connect me with one of his sales guys, Andrew Rutledge. John and Andy helped me get into the Cross trek easily and at an amazing price. My experience was extremely positive and I will definitely be coming back in a few years to do business with them again. I appreciate the whole business environment they have out at Peninsula Subaru and would also be inclined to recommend friends to do business with them as well. Overall, a highly positive and rewarding experience for buying my first car.

disluv

May 21, 2014

This is our 3rd vehicle purchased from Peninsula Subaru, and every time has been a great experience. We appreciated that DJ and Bret listened to what we were wanting and showed us vehicles based on that. The previous day I had visited a Ford/Mazda lot and suffered through them showing me cars that were not what I had described or wanted. We never got a pushy, hard sale "vibe" from Bret or DJ. It felt like we were dealing with a friend we could trust. They were both very knowledgable on the Subaru products and it saved me a lot of time researching the different trim levels. In the end we will be back and we have already talked up our experience to a few family members who are considering Subaru now. Thank you for a wonderful experience! And by the way, the free oil changes are a huge plus also! Joe and Kim

Jupiter1990

May 20, 2014

Professional people who made our first time Subaru car buying experience easy. The features of the vehicle were explained in a clear and understandable manner.

Paul Vierela

May 20, 2014

Bret and Kevin did a great job assisting us in finding the exact model, color, and options. We appreciate the no pressure approach. Bret is very knowledgeable with the vehicle line and Kevin is a true professional. I will purchase from this dealership again and will recommend them to others.

tfredson

May 20, 2014

I was extremely impressed with the dealership and the You will drive out the car you want attitude. I absolutely love the car and look forward to a long relationship with this dealership. I would caution however to not rush when discussing a trade in. I gave them a 2012 Mini Cooper that had a Blue Book trade in value of about $14,900 and mine was immaculate. I received $10,500 for it and it's now listed for $20,999. I got my car for $100 over dealer invoice; but I'm sure they won't come up too short given the trade in on the other end. They are very good salesman and expect that the service will be top notch.

Tsawakee

May 19, 2014

I really enjoyed my experience with Peninsula Subaru everyone was very welcoming and helpful. The service was fast and we didn't have to spend all day at the dealership. We test drove our car and end up buying another but our service person was quick and made our experience very easy and hassle free!

mitchwatland

May 16, 2014

Nick Galloway was very friendly and worked with me to get the vehicle I wanted at the price I wanted. Bryan in finance also worked well with me.

Dempsrj

May 15, 2014

I really liked the staff I worked with. This is a pretty aggressive dealership when it comes to getting you to buy same day but I kind of like that and feel like you should always be prepared for that when your serious about buying a car from any dealership, it is there job after all. The only thing I have to say is when asking questions about the car I bought (2014 cross trek hybrid) the sales associate had no knowledge what so ever about the hybrid side of the car and the excuse was that they have not been trained on that car yet because there so new. I feel that before putting something up for sale, you should have already been trained on what your selling. I also didn't like that this is a USAA certified dealer and USAA has a fair price guarantee that you can print out and bring to the dealership and get that price no questions ask, it took almost an hour and half of haggling to agree to give me the USAA price after throwing every excuse in the book at me as to why they can't sell it at that price. If your getting publicity from a web site that got me in to your dealership in the first place, then its kind of a slap in the face to not honer the price match no questions asked. Those are the only two problems I had and over all I had a great experience once everything was said and done.

Mcouture

May 15, 2014

As a 75 year old widow I was prepared for a lengthy purchase ordeal. Peninsula Subaru and DJ Dougherty made it especially easy, rewarding and exciting. I liked the Costco connection. Thank you for your courtesy in delivering the auto to my home. I have told many people about the wonderful car buying experience at Peninsula Subaru.Thank you for helping me. Marilyn Couture

smokeywolf840

May 13, 2014

Drove all the way from Olympia and was greatly impressed with the service quality and efficiency. I will recommend this dealership to anyone I know

Kaitlynham

Apr 2, 2014

GREAT experience here. DJ was a great salesman, everyone there answered their phones quick and were very nice. They helped me out a lot when my bank wasn't being the greatest help to me and they did it in a good timely matter. I would tell everyone to go here first in Kitsap county over all the other dealers. Cars are all kept in good condition.

BeamerFan

Mar 4, 2014

Upon seeing an ad by this dealer on cars.com, I contacted them to seek more information and pictures about a BMW they were selling, since the ad did not contain this pertinent information. I informed their saleswoman April that I was a motivated buyer looking for a car in that price range and color, and simply wanted to see the carfax and photos before I drove across the sound to come see it. Two days later I still had no email or follow up call from her, so I called back. I verified my email address and re-emphasized my increased interest for this particular car, however it seemed as though my business was not of high importance to them, and a week later still had not received photos or information on the vehicle. How a car dealer can brush off an interested, pre-approved buyer is beyond me. Terrible way to do business.

NeverAgain

Jun 18, 2013

I had negotiated a price for a motorcycle but the day before I was to pick it up they called and said they would not make enough on the deal and wanted more money. Needless to say the bike is still there. Run, don't walk from these guys.

DavidLewis

May 17, 2013

Drove 200+ RT miles to purchase a used subie. Details of the car were discussed at length over the phone. We agreed upon a price for the car described as nearly flawless. Just a couple of pencil eraser sized marks near the tailgate. An amazing interior with no wear, one of the top two used interiors on the lot. Dealer serviced for the past 70K+ miles, all service done and ready to go. If there was a problem to be found when they took it in, they fixed it cause their service guys will make it right before they sell it......Reality: Multiple bodyshop visits and repaints, one foglamp broken with holes, 5 rock chips in the windshield, broken center arm rest, tear in driver seat, front brake rotors badly worn and needing repair, a wax/detail job that leave excess wax everywhere and without bothering to clean any of the exterior cracks/door handles and such, and the list could go on. Far, Far from an outstanding condition vehicle that's fully serviced and ready to go. Typical dealer looking for the sale over taking the time to be able to represent something accurately. Wasted my time.

Bill Ryan

Apr 10, 2013

Just purchased my 3rd new Subaru from D.J. at Peninsula. The first 2 cars I compared price etc. with several other dealers. None could match the overall offer, the car I wanted, the price that was right. So, on the 3rd purchase, just last month, I told D.J. that I was no longer going to waste my time trying to beat his offer; I just trusted that he would always go the extra mile in making my purchase the very best deal he was capable of. Now that puts some pressure on him but he was, once again, up to the task. Even after we had come to a very generous purchase agreement and the loan papers were drawn up and we were both in the new Forrester doing the check over thing, I noticed that I had forgotten to request an important $500 add on feature. D.J. didn't blink an eye and simply had me take the car to the shop, right then and there, and had them install that feature for free. I think I'll keep coming back. We're even now talking about the new 14' Forrester that has all the new upgrades. Need a new Subaru? I highly recommend D.J. at Peninsula.

i.m.bert

Jan 12, 2013

These are the kind of people who give used car salesmen their bad name. Watch out for: 1. Their good cop, bad cop routine. A no-pressure, customer-is-important-to-us guy is followed by a high-pressure, slick, wheeler-dealer. This wheeler-dealer is NOT your friend. 2. No sticker price on the car. So they quoted us a higher price than what theyd already advertised their own published price then negotiated from the inflated price. We consider that a deceptive, bad-faith negotiation; wouldnt you?3. Their buy-now, one-time-only, not available again if you leave the lot deal (translation: were withholding information and you dont know it). With us, starting from the higher, deceptive price, they negotiated to a price slightly below what theyve already advertised. When wed signed a contract and later discovered the true advertised price, they first said Gee, we didnt realize that (right, we believe that), then said Gee, we dont see a problem. Your purchase price was below the advertised price; you got a great deal (right, great for them, not for us). And then, of course, Hey, you got an honest price. Were very honest, thats important to us. I guess there are lots of definitions as to whats honest. Mine certainly differs from theirs.Not enough? They sold us a car with an almost empty gas tank, saying Its enough gas to get you to Costco. Wed driven less than 30 miles when a dashboard light came on: Service Now! And naturally, there was no owners manual in the car (online price: $84). All this is pitiful.You may have heard that for a business like this, many or all of the positive online reviews are paid for or placed by the business themselves. Let me assure you, this is not one of them.My advice: avoid this dealership. Buy somewhere else.

gemini

Jan 1, 2013

We went to look at a 3 year old Suzuki. Walked into the building which smelled of cigarette smoke. Waited for the car to be brought and when It arrived, it looked trashed: Covered in mud, filthy inside and out. On closer inspection, rear driver side door had been repainted. It was a very bad job with paint flaking off on the door and paint extending out to rubber door seals. We learned that the salesman used the car, and considering his nonchalant manner and the flippant way he presented the car to us, and didn't seem to want to make a sale. We were disgusted and had no further interest in dealing with them. We won't ever go back to that place.

dupont777

Apr 4, 2011

I went to Peninsula Subaru to look for a used car with my dad and they where very friendly to deal with and gave my dad a fair deal on his Ford Taurus. Steve Taylor is the Sales Manager that helped us because all of his sales people had other customers, and I thought that was very respectfull. So thanks again Steve and Peninsula Subaru.