Used Cars for Sale at Peterson Chevrolet Buick Cadillac in Boise, ID

lovemycar57

Oct 25, 2016

I was looking to trade and I found the perfect fit for me. Quinten Mick helped me buy a Chevy Traverse. LOVE IT! Peterson dealership had a lot of staff on hand and hardly any waiting. They let me test drive more than once. All of the employees were helpful and polite and NOT pushy or arrogant. This is important to me.

paul Conrad

Oct 24, 2016

Great experience from Peterson. The staff was friendly, accommodating, and patient. They negotiated when i had another option as best they could. Worth a little more for the service.

dale driver

Oct 20, 2016

I called about the vehicle to see why it wasn't on the lot, so found out it was recent in inventory and was going through inspection. I came down to Peterson's Chevrolet and we took a test drive, and after Paul Serrano helped me with the trade in pricing process, we came to a deal. Peterson's took the time to fully detail the Journey, and gave me a loaner car so I could go home for awhile, have lunch, come back to pick up my buy. I was always treated with respect from Paul, and we had a few laughs realizing the people we both knew. It's really a small world after all! Paul and the manager both told me that service would be reasonable and efficient, and I believe them.

Justin King

Oct 18, 2016

There arent enough words to express just how awesome my experience with Peterson Chevy was. I am about 9 hours away from Boise and seen a new Camaro that I liked on Cars.com. I asked a simple question about the car and very quickly got a response from the internet sales manager Jon. He immediately answered my questions and we quickly filled out the application. I was never left questioning during this process and within a day I put my deposit down on my new Camaro My sales team also consisted of Mike Dodd and Alie in financing, both of which were extremely helpful and answered any questions I had. Mike helped me get some personalized items on my camaro while it waited for me to pick it up and Alie in financing made sure everything was ready to go. She spoke to my personal banker and not even my own bank was able to beat her APR and her deal.. I rented a car and drove 9.5 hours to Idaho and Mike was there at the airport waiting for me in my brand new Camaro. I drove it back to the dealer and signed the paperwork and BAM it was done. Alie is a financing goddess and got me a better deal than I ever thought I could get Mike and Jon went above and beyond to make this the best car buying experience Ive ever had Ive purchased plenty of cars and have had some awful experience but this renewed my faith in good, honest and kind dealerships and sales teams. Not to mention the actual dealership is huge, gorgeous and has stunning inventory. Thanks again!

Tom

Oct 18, 2016

My needs were very specific and a bit rare. It's getting hard to find a manual. Peterson had one that was a near fit but did not have all my required options. It didn't take long and that's a plus. Very nice people.

Verna

Oct 18, 2016

I went to look are possibly trading in my 2011 car or get an extended warranty. Salesmen Roy Coolidge helped me and it was financially more cost effective to purchase a new smaller car with better gas mileage. Roy went above and beyond and offered to put on my license plates when I registered my vehicle. I came back with my plates and he installed them for me. We have an appointment to go over the features of my new car (again) and answer my questions that have come up since I started driving the vehicle.

nurig

Oct 18, 2016

We recently purchased a 2016 Silverado pickup . We enjoyed the comfortable experience from your dealership, Our sales consultant, Tony Serna, was very helpful and knowledgeable about all our questions. Tony worked hard to get us the best deal to fit our budget. We would definitely recommend and buy from your dealership again.

VB

Oct 18, 2016

I went to look are possibly trading in my 2011 car or get an extended warranty. Salesmen Roy Coolidge helped me and it was financially more cost effective to purchase a new smaller car with better gas mileage. Roy went above and beyond and offered to put on my license plates when I registered my vehicle. I came back with my plates and he installed them for me. We have an appointment to go over the features of my new car (again) and answer my questions that have come up since I started driving the vehicle.

jwk4615

Oct 17, 2016

There arent enough words to express just how awesome my experience with Peterson Chevy was. I am about 9 hours away from Boise and seen a new Camaro that I liked on Cars.com. I asked a simple question about the car and very quickly got a response from the internet sales manager Jon. He immediately answered my questions and we quickly filled out the application. I was never left questioning during this process and within a day I put my deposit down on my new Camaro My sales team also consisted of Mike Dodd and Alie in financing, both of which were extremely helpful and answered any questions I had. Mike helped me get some personalized items on my camaro while it waited for me to pick it up and Alie in financing made sure everything was ready to go. She spoke to my personal banker and not even my own bank was able to beat her APR and her deal.. I rented a car and drove 9.5 hours to Idaho and Mike was there at the airport waiting for me in my brand new Camaro. I drove it back to the dealer and signed the paperwork and BAM it was done. Alie is a financing goddess and got me a better deal than I ever thought I could get Mike and Jon went above and beyond to make this the best car buying experience Ive ever had Ive purchased plenty of cars and have had some awful experience but this renewed my faith in good, honest and kind dealerships and sales teams. Not to mention the actual dealership is huge, gorgeous and has stunning inventory. Thanks again!

Rose

Oct 13, 2016

Great Service from Salesman Joel G. Foust and the Manager Johnson

buick2016

Oct 13, 2016

Great service from Joel G. Foust and manager Johnson who helped to find out the car I like. Buick 2016 Encore. Runs great and looks good too.

david cendejas

Oct 11, 2016

Bill Hohnbaum was a pleasure to work with. He got back to me in a timely manner with all information I needed..The entire process went better than I expected..I'm looking forward to enjoying my new Trax...

ChevSki

Oct 10, 2016

We had a great buying experience with Gary Laming. He gave us amazing personal attention while helping us buy the vehicle we wanted within the price we wanted to pay. Thanks, Gary, for calling us with pricing updates, for being patient with our several test drives and for ultimately helping us get the last 2016 LTZ on your lot. Thanks, also, to the Peterson finance team for making our purchase efficient and painless!

ChevSki

Oct 10, 2016

Gary Laming gave us amazing personal attention while helping us buy the vehicle we wanted within the price we wanted to pay. Thanks, Gary, for calling us with pricing updates, for being patient with our several test drives and for ultimately helping us get the last 2016 LTZ on your lot. In addition, the Peterson financial team made our purchase efficient and painless!

Terrypm

Oct 10, 2016

We went in just to look, but were pleased with what we found. Joel treated us with respect and courtesy. He left us alone when we asked him to, but was on the spot to ensure all our questions were answered. I still wish buying a car didn't take so many hours, but he tried to make us comfortable and continued to answer questions.

17GS3LT

Oct 7, 2016

Peterson Chevrolet and especially Scott Braun, my salesman have my thanks for making this a very positive experience. I received a great price on the vehicle and excellent followup through delivery. I would recommend this dealership and my salesman to my friends.

kirk

Oct 5, 2016

Doyle Savelberg and Petersons was a joy to work with, after dealing with two ford dealerships they changed me from a long time Ford owner to a new Cheverolet owner

nicest truck I owned

Oct 5, 2016

Doyle Savelberg and Petersons was a joy to work with, after dealing with two ford dealerships they changed me from a long time Ford owner to a new Cheverolet owner

BP01

Sep 29, 2016

Fantastic buying experience at Peterson, especially with sales rep, ART ORIHUELA. Not just no-pressure -- never had a dealer who would halt the sale if they thought my wife or I had any hesitations! Refreshing to find an honest dealer who really wanted us to find what fits us best. No problem trusting Peterson with maintenance of the vehicle we bought!

BP01

Sep 29, 2016

Had a fabulous experience at Peterson, especially with sales rep, ART ORIHUELA. Wow! Never had a dealership call a time out on the sale if they suspected the customer had any hesitations. No high-pressure tactics, friendly and HONEST help. No problem trusting Peterson with maintenance of the vehicle we bought.

KJ

Sep 15, 2016

My husband wanted a truck so I went looking. I worked with Isaac for about an hour before my husband showed up. Isaac was understanding and extremely patient. He listened to our needs/desires and fit us with the perfect vehicle! The sales manager was awesome too and the paperwork was easy and fast

Musiclady

Sep 13, 2016

Friendly, helpful knowledgeable sales associate, ease of financing process, best experience ever in dealing with a car dealership = two very satisfied customers!!!!

Musiclady

Sep 12, 2016

The time was right to trade in our 2012 Impala and upgrade. So I did some online research. My husband and I just needed to go in and check it out in person to make sure it was a good fit physically, not just by how it looked on the website. WOW! Didn't expect to drive off in a 2017 Equinox, but we did! Awesome experience from start to finish!

CMD

Sep 6, 2016

We had a good experience working with Doyle. He was knowledgeable and helped us work through some different options that mattered to us. He provided superior customer service. Chuck and Anne.

Barf

Sep 2, 2016

We stopped in to Peterson Chevy for a road test only. Gary offered a better price on a new Cruze than what I had seen for used cars. How could I refuse? They made the buying/financing experience quite simple and as painless as possible when spending that kind of money.

Jtkovacs

Sep 2, 2016

I have a beautiful RED Equinox sitting in my driveway.. Tony Serna was very helpful and put NO pressure on me to buy a car. Everyone at the dealership was very pleasant and seemed genuinely interested in making the buying of a car less stressful.

Coswaney

Sep 1, 2016

I had been to a few different places looking for a quality used car within my price range with no luck until I went to Peterson Chevrolet. I could tell Isaac really wanted to find me a good car within my budget and he did-I ended up being able to buy a brand new car! Isaac was super helpful and negotiated a great deal for me. I am extremely happy with my purchase and would definitely do business with Isaac at Peterson Chevrolet again!

weissone

Aug 24, 2016

I had seen a beautiful Cadillac sitting on the Peterson lot. I looked on line, and an on-line sales associate called me back. She was truly helpful, and answered my questions. She set up an appointment for me to come see the car, and test drive it.I subsequently purchased the vehicle, and I felt I was treated fairly. I would certainly purchase from Peterson Chevrolet Buick and Cadillac again in the future.

Leslie57

Aug 16, 2016

Had a pretty good experience shopping at Peterson. Salesman Joel Foust was very personable and seemed pretty knowledgeable. As far as financing when it seemed all was lost and I got up to leave they were eventually able to get the numbers close to where I needed to be. Drove home in a beautiful Siren Red Chevy Equinox..the exact size and type of vehicle I wanted.

Pepper

Aug 11, 2016

Our sales lady was the greatest above and beyond friendly! Very knowledgeable.

Ryancrystal

Aug 11, 2016

My wife and I bought a pickup on 8/10/16 at petersons Chevrolet in Boise. We were impressed with the dealership. We had never done business there before. Mike Deck was our salesman and we appreciated his way of selling. He was not pushy but was ready to help with anything he could. I would recommend him. Overall I would head there first for next vehicle. Thanks Mike! Ryan and Crystal

phil2016

Aug 7, 2016

My name Phillip , this where it starts, I have been looking to lease a 2016 Chevrolet pickup, I had been to another dealership, but I kept getting the runaround, lied too, about the pickup in their picture of the news paper, so after 2 days of this crap. I and a great friend of mine, called Peterson Chevrolet and talked to Gary Laming, W O W what a great guy, he treated me like gold, he even gave my friend and I water out of his lunch box. Thanks Again Gary Laming I ll be back, Great Service. again Thank you.

mikebrown

Jul 25, 2016

Worked with Ashley Wightman, Sales Consultant, on my recent purchase of 2017 Chevrolet Traverse. Ashley was very knowledgeable about the vehicle, answered all our questions, pointed out new features in this year's release, etc. Ashley covered the Owner's Manual with me, showed me how some of the features worked, set up my Bluetooth and On-Star. He was great to work with.

Alfredo Cruzat

Jul 5, 2016

Tony made an excellent effort on selling me the Colorado truck, he had all the information, he understood my needs and work with me for what I could pay for the track. I bought the truck because of him, since I had in my mind that a competitors truck was a better option.The dealer facility was excellent, clean well organized, all people very friendly. I felt welcome and at home.

taylor1268

Jun 22, 2016

Every experience is what you make it. My experience with Peterson Chevrolet Buick Cadillac was quick and fun. And I am not an easy quick sell. I am very indecisive and I take my time. I hate it when I first pull into a dealer and they look at you like your fresh meat or they meet you at your car while your still driving it and then they hover and you feel nothing but pressure when all you really want is space to look around. Well I am so grateful that Mike Deck and the people at Peterson Chevrolet didn't do that. Mike read me like a book fast. He listened to what I wanted and when I said no we moved on without a second thought. It was quick and no hassle. I looked online and went there for a specific car that happened to sell that morning. It didn't take long for me to find another car in their inventory (they have tons). They let me take the car home over night so I could decide if I really wanted it. When I went back there was still no pressure to buy it. It was the best car buying experience I have ever had.

BRB

Jun 15, 2016

It was a pleasure to do business at Peterson Chevrolet and I look forward to future business adventures with them Scott Braun was extremely knowledgeable & aided in my purchase far more than I expected, He showed a lot of patience & was very honest throughout the purchasing process.

peter b

Jun 15, 2016

this is the 4th car my wife and I have purchased from Peterson. they have always treated us fairly and our salesman, Mike Dodd was very easy to work with.

JK

Jun 14, 2016

This is my second purchase from Peterson Cheverolet and will contiue to purchase from Peterson's. Not only do they want your business, but they make you feel like family. Scott Braun was my salesman and he made sure I was completely satisfied with my purchase. He also made the deal so easy and carefree. He knew I had been waiting for my "dream car" for 20 years and made sure I got exactly what I was wanting. If you are in the market to purchase a new or used vehicle, come here first. You won't be disappointed!

dream car

Jun 14, 2016

This is my second purchase from Peterson Cheverolet and will contiue to purchase from Peterson's. Not only do they want your business, but they make you feel like family. Scott Braun was my salesman and he made sure I was completely satisfied with my purchase. He also made the deal so easy and carefree. If you are in the market to purchase a new or used vehicle, come here first. You won't be disappointed!

Mary

Jun 12, 2016

Salesman: Gary Laming - amazing. Dealership: Clean, Everyone was friendly, and they had the truck I was looking for. Buying experience: So easy, straight forward, not at all what I had expected. Especially, the "dreaded- let me talk to my manager" which in the past made me want to run out of the dealership screaming and pulling my hair. Price: We, as the consumer always believe the price is too high- but you know, it was very fair. Done deal and I love my new truck. Thanks Peterson Chevy and Gary for making this buying experience I will relay to my friends.

Jim Carvino

Jun 12, 2016

Stopped by Peterson Chevrolet to test drive a Colorado Pickup. Gary Laming was my salesman who made everything smooth, easy, and pain free. Great experience.

cadie 1954

Jun 9, 2016

What a wonderful way to shop for a new ride. Sarge was amazing and patient showing me all the features of our new cadie SRX. He worked with us to get the best price in a timely fashion and worked with us after hours to show us how the different systems on the car operate. Thank-you Sarge for your patience and professional attention. Allie was also very efficient and profession on the financial end.

Sassygrandma

Jun 9, 2016

Last year on September 10 th. 2015 my husband and I purchased a beautiful Rain Forrest Green Chevy Silverado and had it decked out. This year I returned to Peterson Chevrolet and purchased with my grandson Steve a Chevy Spark for him to return to Westminster College for transportation for his job and getting to and from college. Ozzy was the salesman for both transactions and it was a great experience. Very friendly, very informative and understanding of our wants and needs. My experience with all of your personal was amazing. Thank you!

K.B.

Jun 8, 2016

I just purchased a 2016 Chevrolet Silverado 2500 LTZ from Peterson Chevrolet. My salesman was Quentin Mick and he was patient, informative, and genuinely interested in helping me find the perfect truck for my family and adventures. Thank you Peterson for having such an outstanding salesman on staff! I highly recommend working with Quentin Mick!

Bogie

Jun 1, 2016

Never had a better auto buying experience. Did everything they said they would with no games or Mis-information. Everyone we dealt with was polite, straightforward and professional.Got the best price imaginable.

Tamzy H

May 30, 2016

On Monday May 23, my sister from Iowa and I visited Peterson Chevrolet with the initial goal of test driving an Equinox to see if I would like that type of car as well as I like my current Traverse which had about 131,000 miles on it. I was met at the door by a very remarkable women by the name of Karen "Big Mama" M. She had helped me many years ago in the delivery of my 2011 Traverse. I have been doing business with Peterson since 2004, both in buying cars and service--always received outstanding service and support. Karen enthusiastically went about getting cars to compare both in accessories and engine power. She was very knowledgable of each car and gave me an excellent test drive session which helped me make up my mind. I had 2 cars to trade in, one was with us and the other was back in Hammett ID about 70miles from the business. Karen orchestrated the trade-in analysis with the different players at Peterson and then worked with the finance department to do paperwork quickly and help me get a great loan rate. Since I didn't expect to make a choice on the first visit, I didn't come with the titles or all the financial documents needed. Karen did such a great job in putting the whole package together, to include the trade-in analysis process, pushing for rebates and financial incentives. We started at 2pm with the look and test drives and at 8pm all documents were signed, offers accepted. She then jumped into the new Equinox car with my sister and I, and we headed to Hammett to drive back my Traverse for trade-in and pick up the title for the Saturn Vue plus annual earnings documentation. This was truly amazing customer support. I didn't have somebody to help me drive the car up since I am recently widowed and no family in area. Karen listened to what I needed in a car and what my current situation was, and worked every possible way to make the deal work to the benefit of me as the customer and, of course, Peterson Chevrolet. I have never met an auto salesperson so supportive, trustworthy, down-to-earth, plain speaking, and hardworking to make a successful deal as Karen. I am a retired AF Colonel. I have been in several command/leadership positions to include commander/president of the Community College of the AF as well as the Mission Support Group Commander at Mountain Home AFB. What I experienced with Karen M was truly superb management skills, detail orientation, and leadership in orchestrating the various aspects of the sell. She closed the deal by going above and beyond in support to the customer! Quite remarkable work ethic! Peterson Chevrolet is "my auto store and car support" place--I don't mind at all doing a 140 mile round trip!!

Dead

May 29, 2016

Ryan Dowdle gave me the best car-buying experience Ive ever had. I can honestly say that it was fun and I really enjoyed it. From now on I will definitely be giving Ryan, at Peterson's, a call. I first talked to Ryan on May 26th and after negotiating with the other local Chevy dealer I was so upset at the way I was treated and disregarded, I went back to Ryan and purchased the Colorado that my wife really liked at a very good price. We are both very happy with our new truck and the auto sales staff including the the finance lady, I can't remember her name, that made this whole experience the beat we've ever had. Thanks again Ryan and staff!!!

Doad

May 29, 2016

Ryan Dowdle gave me the best car-buying experience Ive ever had. I can honestly say that it was fun and I really enjoyed it. From now on I will definitely be giving Ryan, at Peterson's, a call. I first talked to Ryan on May 26th and after negotiating with the other local Chevy dealer I was so upset at the way I was treated and disregarded, I went back to Ryan and purchased the Colorado that my wife really liked at a very good price. We are both very happy with our new truck and the auto sales staff including the the finance lady, I can't remember her name, that made this whole experience the beat we've ever had. Thanks again Ryan and staff!!!

Lenna

May 26, 2016

This was my first time buying a car and thankfully the process went over really well! It took a little time but I got my car and like 7 years of extended warranty all for under $200 a month which was my goal! The employees there were really nice and attentive to me and my mom and yeah, it was great. They were also really patient with me because I'd been in a few times to look at different vehicles over the months but they stayed patient with me and were really nice about it.I would recommend this place to whoever is buying a used or new vehicle.

carol

May 21, 2016

Scott Braun has great knowledge of the Corvette. The people taking our application, the financial person and the person who oriented us to the car were all patient and professional. We were treated professionally and timely as we came to Peterson from out of state. The added personal assistance we received was unexpected. The facility was clean and very comfortable. We'd go there again and recommend others do so too.

Ron Green

May 20, 2016

Scott Braun was our Corvette expert although he wasn't actually the salesman who finalized the deal. It was his day off. We were treated very well.

Dan Kesty

May 17, 2016

Purchasing my car from Chris King was the quickest and smoothest purchases I have ever made from a dealership. There was no financing games and he didn't try to sell me a car that was out of my budget plan. I walked in, test drove the car I wanted, and was able to get a better finance rate compared to my own credit union at a low interest rate of 2.49%APR. The test drive all the way through the purchasing experience took less than 2 hours to complete! A big thank you to all who were involved in this process at Peterson Chevrolet Buick Cadillac!

Janet

May 4, 2016

Thanks to the efforts of Aaron (Ozzy) Christopherson we drove home in a beautiful used Cadillac SRX. Everyone there did a great job for us.

JLewis

Apr 23, 2016

Sometimes, you just dread going to a dealership because of pushy sales people or inflexible deals. But this is not the case at Peterson Chevrolet. I had been at the dealership a few times looking at Camaros but missed out a couple of times. The third Camaro I looked at seemed like the best fit and Matt Smith, my sales consultant, made the entire buying experience painless and pleasurable. He was pleasant and accommodating. Stephen Smith at Internet Sales kept in touch with me each time a new Camaro came in on a trade to see if I would be interested in it. Stephen kept me posted on available stock which saved me time. Finance worked with my own financing terms with Capital One. I walked in early on a Friday morning, test drove the car, and fairly quickly I was driving off in my awesome ride. Great service, great deal, great buying experience overall.

Aaron H

Apr 22, 2016

This was by far the best car-buying experience Ive ever had. I can honestly say that it was fun and I really enjoyed it. The next time Im in the market for a vehicle I will definitely be giving the folks at Peterson GM another shot at my business. Ryan Dowdle was an absolute pleasure to deal with. I even had a lot of fun with their credit manager, Terry Taylor. Purchase date: Dec 18, 2015, picked it up Dec 30, 2015. I purchased my '13 Genesis before even touching it in person. I live about 460 miles away near Portland, OR and took advantage of their out of state buyer program. I wanted to drive the vehicle for a few months before writing this review to make sure there were problems or hidden issuesglad to report there were none. While I agree that this program may not be for everybody, I would not be afraid to do it again. If you know the vehicle youre looking for and they have it, its definitely worth checking out. I hope your buying experience from them is as great as mine. Cheers.

Aaron H

Apr 22, 2016

This was by far the best car-buying experience Ive ever had. I can honestly say that it was fun and I really enjoyed it. The next time Im in the market for a vehicle I will definitely be giving the folks at Peterson GM another shot at my business. Ryan Dowdle was an absolute pleasure to deal with. I even had a lot of fun with their credit manager, Terry Taylor. Purchase date: Dec 18, 2015, picked it up Dec 30, 2015. I purchased my '13 Genesis before even touching it in person. I live about 460 miles away near Portland, OR and took advantage of their out of state buyer program. I wanted to drive the vehicle for a few months before writing this review to make sure there were problems or hidden issuesglad to report there were none. While I agree that this program may not be for everybody, I would not be afraid to do it again. If you know the vehicle youre looking for and they have it, its definitely worth checking out. I hope your buying experience from them is as great as mine. Cheers.

dbhass

Apr 19, 2016

This was probably the easiest car we have ever bought. The help we received from Joel Foust online was exceptional. He really went the extra mile to make sure our experience was low pressure and exactly what we wanted. Everyone at Peterson is exceptional. If you are looking for a car I highly recommend Peterson Chevrolet.

DeniseZ

Apr 18, 2016

Roy Coolidge was super to work with and we got a really great deal. Sara Zagorski was also very knowledgeable and sent us in the right direction.

EdPoyneer

Apr 18, 2016

While on the internet, looking for a used car, we got on the Peterson Chevrolet web site, and within five minutes of getting on the web site, Amber Taylor, an Internet Specialist, called our home phone, and wanted to know if she could help us. We explained that we were looking for a Chevrolet Equinox. We talked about their current inventory, and then noticed that a 2013 Equinox had just been added, but no pictures were available, but we let her know that we were interested. Over the next several days, Amber kept in touch with us, by phone and e-mail. Saturday morning, 16 April 2016, we met with Amber and our salesman was Tony (not sure of his last name). We had originally planned on trading in our 2004 Chevrolet Suburban, and ended up also trading in our 2012 Skyline Nomad 18 foot travel trailer. We are truly happy with the way we were treated by everyone, at Peterson

Sarah

Apr 15, 2016

Carson Walter is an amazing and trust worthy sales rep, he is warm and true! Just bought my 2012 Camaro SS and I hope it will all work out. I will pick up the car tomorrow! The guys here seems like a real deal and i'm a pretty good judge of character! :)

Andrea B

Apr 7, 2016

Gary was so friendly and helpful in selecting our new vehicle. Great knowledge of the new Tahoe and a positive, happy demeanor. Made our experience at Peterson a fabulous one!

David

Mar 28, 2016

Bought my first new truck in over 16 years, Ryan Dowdle was my salesman and he was the most knowledgeable salesperson I have ever had, he was even able to tell us a few things about our other make of car we did not know. Highly recommended for all the new technology and comparing all the options now available.

Mark S.

Mar 18, 2016

Purchased our first car in years, our salesmen Roy Coolidge and Carlson Walter were honest, knowledgeable and friendly. Go there and talk to these guys!!!

Stephen K

Mar 14, 2016

I received excellent customer service, our sales rep was Chris King and he was very friendly informative and got us in and out of the door in about 3 hours with our new car was amazed at the efficiency, they just received our car the night before and have it cleaned shampoo detailed and a full tank of gas and we went away happy

James

Mar 7, 2016

Great salesmen and dealership. I found the used vehicle I wanted online at a good price, and contacted them. Aaron Christopherson contacted me and answered all my questions and we agreeded on a price with no hassles. We set a date for me to arrive from Oregon and Aaron had his co-worker Roy Coolidge meet us, show us the vehicle, explain everything drive the vehicle, and handle the sale. Roy was very polite, helpful, and personable. With no pressure or hassles. He even took the time to showing us many details of learning a new car.

James

Mar 7, 2016

This is a wonderful dealership with polite and professional family oriented salesmen.I found a used car online at this dealership, and it was spotless and well represented.Aaron Christopherson helped me with the sale online and Roy Coolidge met my wife and i as we arrived as planned to finalize the deal. Roy's nic name is "sarge" and he seemed more like a brother than a sarge. He is very polite, helpful and knowledgeable, and took the time to show us many things about how to operate and set the controls, before and after the sale. He is a wonderful person and so was everyone we met at this dealership.

cyberobb

Mar 5, 2016

gary laming made the process a very casual and comfortable time. no pressure, no one tried to push anything on me and where only concerned with what I wanted. I can't wait for the truck to get here.

cyberobb

Mar 5, 2016

Gary Laming and Chris made this the a very casual, comfortable purchase. No pressure, the only concern was what I wanted and how to make it happen.

Chris H

Mar 2, 2016

Dealing with the car buying process for me has historically been something I absolutely loathe due to all the back and forth, posturing, and insincere desire to operate in the buyer's best interest. However, dealing with Gary Laming at Peterson Chevrolet was quite the opposite. I was able to get candid and timely responses to my questions, and was pleasantly surprised that the normal 4-5 hour car buying process was reduced to a mere 45 minutes. As someone who cycles through cars about every 18 months, this was a refreshing experience for me. I would highly recommend Peterson and Gary for anyone trying to avoid the usual car buying torture.

KayCee Faler

Mar 2, 2016

I came in looking to lease a new car, and Joe was my salesmen. He helped make my experience fantastic! I had never leased a car before, and came with my dad to do so and my dad said " hands down best service he'd had!" And as a new car "leaser" I was very pleased with how effective he was on showing my my new Chevy Cruze and how informative-helpful he was with getting the process rolling! Thanks Joe, loving the new Car! I look forward to working with him when I decide to look at cars in the future!

Rudi

Feb 17, 2016

I aquired a Chevrolet Cruze from Peterson Chevrolet Boise, Idaho. Absolutley excellent and courteous service. Absolutely no games or bull !!! My sales associate was Mr. Ryan Dowdle. He did an excellent job in helpng me obtain the right vehicle with no problems whatsoever. Ryan pays attention to details and the customer's thoughts and needs. It was a VERY pleasant experience obtaining my automobile from Ryan and company....Peterson Chevrolet of Boise, Idaho.I am a person who has absolutely NO PATIENCE FOR GAMES OR BULL. So....if you need an automobile go and see Ryan Dowdle and company. You will NOT be disappointed.Rudi Pierotti Boise, Idaho

scott l

Feb 16, 2016

We had such a smooth car-buying experience with Scott Braun at Peterson Chevy. Everyone was easy to work with and pressure-free. I'd recommend buying a vehicle from them and Scott Braun anytime!

R Fox

Feb 6, 2016

Salesman Jerry Nolan was very nice and helpful to work with on this lease transaction. I traded in a 1979 Plymouth Volare. Jerry worked to get me a fair trade in value for my Volare. Lease payments are only $88 plus $7 tax each month for 27 months. So far I love the 2016 Chevrolet Cruze.

Dusty

Jan 28, 2016

I walked in to look at cars pushed me to one that kinda fit what I was looking for but but wanted my credit score before he did anything more for me

jw from California

Jan 26, 2016

Great Dealership very pleasant and professional. Chandler Furley was a great sales person and was very helpful. John was true to his word on the price ; no gimmicks or add ons from the quoted price. I will go back again from California when I am looking for a new vehicle.

Caleb Lehan

Jan 25, 2016

I had the pleasure of working with Ryan Dowdle. He was easy to talk to and went over everything I needed to know about the truck I was looking to purchase. I would highly recommend purchasing a vehicle from Ryan. Thanks Again Ryan! Caleb

Caleb Lehan

Jan 25, 2016

I had the pleasure of working with Ryan Dowdle. He was easy to talk to and went over everything I needed to know about the truck I was looking to purchase. I would highly recommend purchasing a vehicle from Ryan. Thanks Again Ryan! Caleb

jwcali

Jan 25, 2016

Great Dealership very pleasant and professional. Chandler Furley was a great sales person and was very helpful. John was true to his word on the price ; no gimmicks or add ons from the quoted price. I wasn't exhausted after making the purchase as i have been form other dealers. I will go back again from California when I am looking for a new vehicle.

CAJump

Jan 13, 2016

Ryan Dowdle was a great person to work with when we purchased our new Buick LaCrosse. He knew his product & was not a "pushy" salesman! Very important to us! He was very helpful getting our phone hooked up to the car & setting up our account with OnStar. It was definitely a pleasant experience with no hassle!George & Clarian Jump

Judy and Bob

Jan 5, 2016

We were pleasantly surprised with our car buying experience at Peterson Chevrolet, Buick, Cadillac! We were patiently led through the process by "Ozzy" Christopherson who went out of his way to answer all our questions and concerns (some admittedly ignorant). He was friendly, kind, and very knowledgeable. We found all the sales staff very friendly and open. We never felt pressured and would recommend this dealer.

Kenneth38

Dec 30, 2015

At my age I have dealt with many dealerships and sales people and I can say Peterson's and its employees treated me very nicely. I have purchased 5 Tahoes though Gary Laming and he has taken good care of me each time. Thanks Peterson's

njddmd

Dec 30, 2015

Salesperson, Karen, was honest, upfront, informative, accessible, and easy to work with. Terry in finance was comprehensive and made the financing experience smooth and without stress.

Bill and Gus

Dec 14, 2015

Gary Laming was excellent. He knows his car business and is prompt and professional. I will continue to use Peterson Motors and Gary Laming in our future needs.

Jaimie

Dec 10, 2015

My husband and I had a wonderful experience at Peterson's. I would recommend them to anyone that is looking to purchase a new car! Gary was straight to the point and got us the best deal he possibly could. He even went above and beyond to show me all the cool things my new car does. Terry in the financing department, ROCKS! He is very genuine and a great person to talk to. Both gentlemen were very professional. If we were to buy another car it would definitely be from Peterson's!

Jaimie

Dec 10, 2015

My husband and I had a wonderful experience at Peterson's. I would recommend them to anyone that is looking to purchase a new car!Gary was straight to the point and got us the best deal he possibly could. He even went above and beyond to show me all the cool things my new car does. Terry in the financing department, ROCKS! He is very genuine and a great person to talk to. Both gentlemen were very professional. If we were to buy another car it would definitely be from Peterson's!

MG

Dec 8, 2015

Doyle Savelberg was great. He did a good job of explaining the process. I got a great deal and a great truck. I would send my friends and family to Peterson.

EMMARSHALL

Dec 8, 2015

I contacted Peterson's on a Friday (knowing exactly what vehicle I wanted) and bought my new 2016 Chevy Malibu the following day! Joel in the Internet department did an amazing job with getting me into the dealership and ensuring I had an appointment. The communication was extremely professional and timely. Thanks, Joel! :) Gary sold me my vehicle and did a great job. He explained the functions of the vehicle and gave me a good price. Thank you, Gary!Terry in Financing was OUTSTANDING. He made the process smooth and as stress free as possible. It is people like him that make Peterson's such a wonderful company. He was genuine and honest with his time and went above and beyond any expectations. I can't praise him enough. Thank you for the beautiful, 'sauced up' ride, Peterson's! I will definitely recommend you to everyone I know!

K Nelson

Dec 7, 2015

I knew I was going to purchase a new car, but wasn't sure of the make and model. Salesperson, Karen Martin, spent time showing me cars that fit my criteria, test driving and explaining all the various features and technology. She stayed after hours to complete the process and came in on her day off to do a walk through. The finance department was knowledgeable and made the process painless. I'd recommend Peterson Buick Cadillac Chevrolet !

Jame Archibald

Dec 7, 2015

Awesome Dealership! I would highly recommend this Dealership to anyone. From Stephen Smith in Internet Sales, Joe Sandoval are Salesman, and Chris Sanford in Financing, they make you feel like family and are very knowledgeable and friendly. They all make your buying experience a joy. We will definitely buy another vehicle from Peterson's.

JJ1977

Nov 27, 2015

Had the pleasure of working with Joseph on a purchase through the Costco auto program. Joseph did a great job describing the vehicle and all of the available incentives. He has a great no pressure approach and makes the buying process easy.

Stan Gibson

Nov 21, 2015

We have traded with Peterson Motors since the early 80s when they were downtown. I bought a new Buick a couple of years ago and have a great experience with Mike Swanson. As I drove by the dealer awhile back I saw a Lincoln MKT that I fell in love with. A few visits later, over about 3 weeks time, my wife and I went to the dealer to see what we could afford if we bought the Lincoln. Ryan Dowdle was friendly and had great knowledge about the car. We decided to go ahead since the numbers that I had in mind and the numbers Ryan came up with were very close. Chris worked with us for the financing and was great to work with. Love the car and appreciate the ease with which the deal was handled.

Cbliss1988

Nov 12, 2015

I just wanna say that this dealership is awesome...great customer service....if u want to get into a new vehicle...talk to Roy "sarg" cooldge...he is a great guy...did everything he could for me....even bought me a key chain! Now what dealership is gonna do that for ya! :) Sarge helped me with all the features of my new truck...didn't leave my side until everything was alright...he even filled up my gas tank and detailed my truck before leaving! I would definitely say that if anyone is wanting a new truck or car got to Peterson Chevrolet Buick Cadillac on 12300 W. Fairview Ave. In Boise Idaho!!! This guys are great! Thanks again guys I love my new truck!!!!

Jared W.

Nov 9, 2015

Traveled to Boise to find the vehicle I had seen online. When I arrived it appeared that the vehicle had been sold. Ryan Dowdle found the exact vehicle after a little research and made the rest of the purchasing experience very fast and easy. Very pleased with my experience.

williamm828

Nov 6, 2015

Great service from Ryan. We just brought a 2016 Escalade that we order with all the option we wanted. With all the new technology Ryan walk us thorough every step of the operation explaining how to use this system. Very professional .Thank you.

mgayhart

Oct 30, 2015

I can not thank the Peterson staff enough! Chandler, Rob, and even Rod were truly amazing.I was involved in a semi-wreck on September 4, 2015 that totaled my vehicle I had purchased from another local dealer late May of 2015. They took a nightmare of the situation I was in; both physically, mentally, and financially and turned it into one of the most pleasurable experiences I have ever had with a business. They made up for another local dealers mistake and went above and beyond to help me, all the while being professional and compassionate. They did not have to help me and it was a long process and hard on me, I can only imagine what it was like for Chandler, Rob, and Rod. They could have easily turned me away and said there's nothing we can do, but they welcomed me with open arms, allowed me to borrow one of their vehicles, and got me into a car that I adore. I came in with tears of despair and left with tears of joy. I cannot thank Chandler, Rob, and Rod enough. I will be purchasing all of my vehicles from Chandler Furley and the wonderful people at Petersons!

Bryan

Oct 28, 2015

Doyle Savelberg was our salesperson. All in all we got a fair deal. This was a used car purchase. My main issue was with the lack of disclosure that there was only one key being made available with this car. I never figured I needed to check that two keys were available before the deal.

Mike H.

Oct 28, 2015

I just bought a new Chevy Suburban from Doyle Savelberg at Peterson Chevrolet. His effort, knowledge and follow through are exceptional. I will buy my future cars from Doyle and recommend him to my friends and associates.

Sidewinder

Oct 17, 2015

Ryan Dowdle and Terry Taylor made our experience at Peterson a very pleasant one. Their product knowledge and professionalism were outstanding. We never felt pressured during our purchase. We had already arranged financing through our credit union; however Terry Taylor took the time to find us a better rate through a different lender. Kudos to a wonderful crew to work with.

Charles

Oct 13, 2015

I purchased a great 2010 Cadillac DTS from Peterson. The price was very good and thanks to Karen ("Big Mamma") and Sarah and others, the purchase was smooth and enjoyable. Karen spent a great deal of time tutoring me about all the great features in my caddy and put me on the road in great shape. I will definitely shop at Peterson for my next car even though its 400 miles from my home.

Nate

Oct 6, 2015

Our salesperson, Cesar Suarez, provided great service and was open, honest, and pleasant through the entire buying process. If anybody is stopping by Peterson Chevy of Boise, i would recommend finding Cesar to help with the purchase process. Overall, a great experience!

rcb2020

Oct 6, 2015

My wife and I had a great experience at Peterson Chevrolet, Buick, and Cadillac. From the moment that we arrived to the dealership through completing our new car purchase Joseph Aaron and Ryan Dowdle treated us respectfully and both went above and beyond to make sure that we were 100% satisfied. We look forward to doing business with them again in the future.

rcb2020

Oct 6, 2015

My wife and I had a great experience at Peterson Chevrolet, Buick, and Cadillac. From the moment that we arrived to the dealership through completing our new car purchase Joseph Aaron and Ryan Dowdle treated us respectfully and both went above and beyond to make sure that we were 100% satisfied. We look forward to doing business with them again in the future.

ninalopp9398

Oct 2, 2015

Gary Laming was a great help to us in buying a new 2015 Silverado pick up AND a 2013 Chevy Equinox on the same day!! Then we went back two weeks later and bought a 2003 Honda Civic from Gary as well. Great job to your finance people was well, Terry I believe was his name. Thank you!

Dennis W.

Sep 29, 2015

At the recommendation from a brother-in-law, I made and appointment with Gary Laming of Peterson Chevrolet to discuss a leasing possibility. We were interested in a Equinox LT. Gary was phenomenally easy to work with, there was absolutely no pressure, The terms of the lease he was able to work out were so favorable that we decided to go ahead with it. This was my first leasing experience and one of the easiest decisions I've ever made. The Financial and other staff at Peterson's were equally as accommodating. I HIGHLY recommend Gary and Peterson Dealership for any GM interests.Dennis

Pat M

Sep 28, 2015

Karen "Big Mama" Martin took care of our every need and set us up with the exact vehicle we wanted. She and all the folks at Peterson really made our car buying experience a good one.

Steve Walther

Sep 17, 2015

Our salesperson was Doyle Savelberg. Mr. Savelberg was the most knowledgeable & helpful car person that we have ever worked with. Rather than "pushing" us one way or the other, he provided options based upon what it was that we were looking for. He offered insight into a few things that we were not aware of, that ultimately let to our final purchase. We will buy from from Peterson again...and it will be from Doyle!

Brian

Sep 15, 2015

Greg McAmis and Peterson Chevrolet gave me a good value and good service in connection with the lease of a 2015 Cruze. It is the second vehicle I've leased from Peterson.

Kat

Sep 13, 2015

Joseph did an excellent job of taking care of my wife and I. It seems like it always takes time to by a vehicile. Joseph had our Callaway Detaled while we waited. It really shined. My wife likes to hot rod it a little. I have not driven the Callaway rate. My right leg was amputated ne year ago. I am planning on getting hand controls.Joseph even drove our Toyota home for us, while my wife and I went out and plated n the Callaway.

Mike Cunningham

Sep 10, 2015

Hats off to Chandler Furley and John (New Car Service Manager) for great follow through on ordering exactly what I wanted. My truck arrived with all the bells and whistles I requested and the actual "deal time" was kept to a minimum and I feel I got a fair price for my trade-in and my new truck. All in all, the whole car buying experience was a good one and I would definitely recommend Chandler to any future truck buyers at Peterson Chevrolet. I will definitely return for future servicing of my new Chevy Colorado.

Happy Camper

Sep 10, 2015

My wife and I were in the market for a new truck so we went truck shopping. Our first stop was Peterson Chevrolet. Jason Aaron met us shortly after we arrived and spent several hours working with us to find the right truck for our needs. Jason was knowledgeable about the various options for each truck and helped us find the perfect truck for our needs. We had some concerns about whether the truck would fit into our garage. Jason suggested we take a test drive and make sure it would fit. Normally I have quite a bit of anxiety at the thought of working with a car dealer. Our experience couldn't have been better. I never felt pressured. Everyone from Jason, our salesman, to the finance department, etc. were so great to work with. My wife and I left with our new truck after having the easiest cars buying experience of our life. I would recommend Peterson Chevrolet to anyone who is in the market for a car and wants to have a great car buying experience.

MikeC

Sep 10, 2015

I was looking for a NEW Chevy Colorado and stopped by Peterson Chevrolet. Chandler met me and my wife and informed us there weren't any Colorado's in stock but that one could be ordered with all the "extras" that I wanted. I figured this might be a typical sales pitch but Chandler didn't try to sway me to a different truck and had my brand spanking ne 2016 Chevy Colorado in record time. He was true to his word, was patient, and very helpful in explaining all the bells and whistles. I would highly recommend Chandler to any one looking for a new truck. You can get exactly what you want with Chandler and the rest of Peterson Motors behind you. All in all, a smooth and quick transition from order to purchase!

terripena

Sep 7, 2015

great experience, Chandler and all staff did well. thanks

terripena

Sep 7, 2015

Had a great time, in and out fast, Chandler and all of the staff were very welcoming and treated us like royalty from the moment we drove up. All was great, thanks.

George R

Sep 5, 2015

I just purchased a 2015 Silverado Crew Cab from Peterson Chevrolet. I was very specific about what I was looking for. Devin Garcia was the salesman and he spent his whole afternoon with me going over the specifics of several trucks to ensure I found the right one. He was very patient and provided excellent customer service. If I was in the market for another vehicle I would definitely go back to him for his help.

GeorgeR

Sep 5, 2015

I just purchased a 2015 Silverado Crew Cab from Peterson Chevrolet. I was very specific about what I was looking for. Devin Garza was the salesman and he spent his whole afternoon with me going over the specifics of several trucks to ensure I found the right one. He was very patient and provided excellent customer service. If I was in the market for another vehicle I would definitely go back to him for his help.

Lex

Sep 5, 2015

My purchasing of a new car with Caesar was easy and a great experience. Thank you Cesar. I love my car. I would definitely recommend Peterson to anyone.

Kevin from Nevada

Aug 29, 2015

Karen Martin was so easy to work with even though I was such a challenge to satisfy. She is was prompt, compassionate and so patient. Ask for her by name, you will not be disappointed. Great experience worth a drive for those not close to the dealership.

loveourcar

Aug 25, 2015

Jonathan McConaughey was very easy & fun to work with. Took his time showing us everything possible on the vehicle of interest and answering all of our questions. We never felt pushed as you would expect at a car dealership. The buying process was the smoothest we have ever experienced and his tutorial of our new car was very informative and not rushed, made sure we understood what came equipped on the vehicle. Very happy with our purchase and will definitely be returning here for any future car purchases.

Nicole

Aug 23, 2015

Tony was very patient with me and my questions. He was very knowledgable and even helped me get the price I was willing to pay!

orr66

Aug 15, 2015

I can't say enough good things about Ryan Dowdle and all the staff at Peterson's. Ryan was such a friendly salesman and went over and beyond to help me with what I thought was going to be a difficult situation. He and the staff made everything easy for me. I will definitely go back when I need my next vehicle. Thanks to all of you. :-)

Mark and Tammy M.

Aug 12, 2015

Our experience was very positive. The sales consultant, Cesar Suarez, was very accommodating and knowledgeable. We kept him way past closing time but he cheerfully completed the sale and answered all our questions. Any reluctance to negotiate price was more than offset by additional perks, e.g., a full tank of gas, securing a second key, extremely favorable financing rate. We'd definitely recommend Peterson to others!

Cinderella

Aug 8, 2015

I test drove several vehicles before making my choice. My other car was a Lexus ES 330 and it had many amenities that I didn't want to lose in my new car. Boy, did I hit the jackpot! I was thrilled with my choice to begin with, but after Cesar Suarez went through the many options explaining in detail just what this car could do for me I can't imagine what more anyone could ask for. Not only does it have all the options I had to have it has options I hadn't even thought about. Being kind of a techie anyway I am in heaven. (smile)I must also give a kudo to the really helpful sales agent, Cesar Suarez. He gave me the time I required to make my decision. He didn't pressure me and was patient with my trying out this vehicle, that vehicle etc. I went to other dealerships also. He had the best understanding of what I was looking for and his knowledge certainly led me in the right direction.

earlegirl

Jul 23, 2015

Joseph Aaron was very helpful, went through everything I needed to know and am very pleased with my new car. I just love it. Everything I wanted and more. Great service, great people, great cars. Coming here was definitely the right choice. Couldn't be any happier.

Simpleman

Jul 23, 2015

The salesman Ceaser Suarez was awesome. Me and my wife felt like family from time we showed up until we left. Thank you Peterson chevy. Thank you Ceaser.

Paul

Jul 16, 2015

I was looking for a late-model used Suburban. Although I live in California, the best deal I found (by far) was at Peterson in Boise, Idaho. I was a bit leery of making such a big purchase without meeting anyone in person or seeing the vehicle. But everything went very smoothly. We negotiated a price via e-mail. They picked me up at the airport and I was out of the dealership and on the road back to California within 90 minutes. Chander Furley, Terry Taylor and Stephen Smith were great to work with and I highly recommend this dealership.

Lindsay Fisher

Jul 1, 2015

My husband and I bought an Impala through Peterson in 2012 and have had a wonderful experience. We got the service plan so anytime we needed any oil changed or anything checked I took the car right in and they took great care of us. The people in the service department have always been very helpful and quick to answer questions. Now our family has out grown the Impala and we needed something bigger so we returned to Peterson and were happily matched up with the salesman Greg who is an honest, good man not a lot lizard as they say. We were given an amazing deal on a Traverse that we will also be taking to them for any servicing and plan to have for many long years to come. Upon our purchase we were also introduced to Dan Barney an Allstate agent who works on site who was able to give us quotes that have saved us quite a bit in insurance as well. What a wonderfully well oiled machine and friendly group they have at Peterson. Thank you to all at Peterson Chevrolet.

happydoingbuisnesswithyou

Jun 28, 2015

I loathe going to a car dealership...too many latching hands and folks breathing down your neck...grapping your arm when you try to leave and wanting to know why you are not buying a car right this moment!!! (My experience at Nissan)My experience at your dealership was smooth and cool. Chris Hardy listened to what I wanted in a vehicle. I was in love with the cadilac suv...too expensive...I really like a jeep (I have driven my jeep grand cherekee Larado for 20 years) but when I drove the subaru crosstrek I knew I had found my car, and at a price I could comfortably handle. I went in wanting a bare bones basic model and left with bells and whistles! Chris was not demanding and I felt was truly interested in making sure I had what I wanted. All you folks were great at customer service. I will be back in 20 years for another vehicle!

amanda12345

Jun 24, 2015

We were extremely impressed with the dealership and with Kris Thaxton. We got an amazing deal with our new car and everyone was so helpful and knowledgable!

Gary

Jun 19, 2015

Went in for an oil change and came out with a new truck! Gary Laming took the time to understand my needs and matched up the vehicle. Second time I've purchased through him and hope to again.

gjb2003

Jun 19, 2015

Went in for an oil change and came out with a new truck! Gary Laming took the time to understand my needs and matched up the vehicle. Second time I've purchased through him and hope to again.

vernesa2002

Jun 12, 2015

I went to the dealership not intending to leave with a brand new car. I was so pleased with the service provided and once I test drove only the one car, I fell in love with it and had to take it home. Ceasar had great customer service and made mine and my husbands time not boring while waiting and doing paperwork.

Derek Choat

Jun 10, 2015

Big Joe was very friendly and honest. He helped find the car i wanted and got a great deal for us! very happy and glad we had Big Joes help, i wouldnt change anything about the experience, i was very nervous about car shopping, but i had a professional and helpful salesman and it was an easy and simple process.

Theresa Allen

Jun 9, 2015

I purchased a 2015 Malibu. I went in to have my other car serviced. I want to thank Scott McAmis for helping us with our purchase. I would recommend Peterson's Chevrolet to anyone looking to purchase a cAR

DangerNewty

Jun 8, 2015

Kris Thaxton and Scott Braun were very helpful while we were purchasing our new Tahoe. They went to bat for us as customers and made us feel involved in the whole process.

Jt

Jun 5, 2015

Cesar Suarez the salesman at the Chevy dealer rocks we had great time sitting and talking about the details of the vehicle we are about to purchase which by the way is a 2015 Equinox front wheel drive.Cesar was friendly and courteous and he has a sense of humor lol.Thanks Cesar

Mrs.Beckman

May 28, 2015

We found a few trucks we were interested in from Peterson Chevrolet on Cars.com. We live about 2 hours from the dealer and had two vehicles we wanted to trade. Being able to ask questions first online (through a live chat with Robin) was SO helpful, and we were given ranges for trade-in values on both of our vehicles. We can be slow at making decisions, and we're generally leery of car dealerships in general, but Robin putting us in contact with Gary Laming made the difference between us driving to Boise versus staying in Twin Falls. I think he could sense our apprehension, and he was very good at addressing our issues in a non-pushy manner. We made the 2 hour trek with both vehicles on a holiday and came home with the perfect truck for us! The experience at Peterson was the best we've ever had buying a vehicle. Gary was on the ball, with the truck ready for a test drive the moment we arrived, had the final numbers on our trades, and got us over to Terry Taylor in financing to finish all the paperwork. Terry is a gem...a totally rare find in any industry! He is open, he is kind, and he speaks from the bottom of his heart--if he didn't live 2 hours away, we would invite this guy to Christmas dinner. The paperwork was easy, and we told stories and laughed the whole way through. No one woke up with any buyers remorse, we'd do it all again in a heartbeat! Side note: We even got to see Mr. Peterson in his bright red tennis shoes, checking on business on Memorial Day...he was so cute I wanted to take him home...If you're in the market for a vehicle, I wholeheartedly recommend calling Gary Laming at Peterson and telling him what you're looking for. We were not disappointed, and it was well worth the two hour drive to get to Boise and back.

Mrs. Beckman

May 27, 2015

We found a few trucks we were interested in from Peterson Chevrolet on Cars.com. We live about 2 hours from the dealer and had two vehicles we wanted to trade. Being able to ask questions first online (through a live chat with Robin) was SO helpful, and we were given ranges for trade-in values on both of our vehicles. We can be slow at making decisions, and we're generally leery of car dealerships in general, but Robin putting us in contact with Gary Laming made the difference between us driving to Boise versus staying in Twin Falls. I think he could sense our apprehension, and he was very good at addressing our issues in a non-pushy manner. We made the 2 hour trek with both vehicles on a holiday and came home with the perfect truck for us! The experience at Peterson was the best we've ever had buying a vehicle. Gary was on the ball, with the truck ready for a test drive the moment we arrived, had the final numbers on our trades, and got us over to Terry Taylor in financing to finish all the paperwork. Terry is a gem...a totally rare find in any industry! He is open, he is kind, and he speaks from the bottom of his heart--if he didn't live 2 hours away, we would invite this guy to Christmas dinner. The paperwork was easy, and we told stories and laughed the whole way through--ask him about my "spouse voice." No one woke up with any buyers remorse, we'd do it all again in a heartbeat! Side note: We even got to see Mr. Peterson in his bright red tennis shoes, checking on business on Memorial Day...he was so cute I wanted to take him home... If you're in the market for a vehicle, I wholeheartedly recommend calling Gary Laming at Peterson and telling him what you're looking for. We were not disappointed, and it was well worth the two hour drive to get to Boise and back.

Jerry Lane

May 19, 2015

I took my 2013 Tahoe in for an oil change and tire rotation. Rick in the service department made me feel right at home. He got me thru the paperwork in record time and promised to call when the work was completed. And he called!! I returned about a week later as I needed a part and Rick immediately stopped what he was doing and took me right back to the parts department, explained my issue and within a few minutes, I was on my way home. Fantastic people at Peterson's Chevrolet in Boise.

Silent Sam

May 19, 2015

I purchased a 2015 Malibu on May 12. The Salesman was very helpful. The experience was very nice. I would recommend Peterson Chevrolet to anyone in the market for a new car.

TGrace

May 18, 2015

Went in under stressful circumstances. Greg was a great salesman, I never felt pressured or pushed into something I was not interested in. Terry was Awesome too in the financial dept. I would highly recommend Peterson Chevrolet and I will go back again when I'm in need of a new vehicle..

Enclave

May 18, 2015

I called in to make an appointment. They gave me a range that I could pick that would be the most convenient for me. I arrived, they got me signed in and had it back and available to me in less than the promised time. Everybody I came in contact with were courteous, knowledgeable and friendly. I don't know what more one could ask.

meridianjack

May 17, 2015

I have dealt with the various Peterson dealerships in the Boise area for over 20 years. The experience at the Cadillac shop was the best ever! Minor problems at the start were handled quickly and courteously. Service has been excellent - and they even offer free car washes and donuts! I have bought a Dodge and a Chrysler from their Stampede operation,and a Toyota from their Toyota dealership. I have also recommended them to others, who also purchased from them..

Robert Fraley

May 17, 2015

I had a wonderful experience buying a Malibu LTZ from Peterson Chevrolet. Kris Thaxton, in particular, was very instrumental in providing that experience. He was patient and dealt with all the questions and inquires that we had. He, also, left no doubt that we could have any of our questions answered. Chris Sanford was instrumental in the financing area and very helpful. We appreciate the quality of care given by these individuals.

robfral

May 17, 2015

Great experience buying a new car from Peterson Chevrolet in Boise, Idaho. It was almost too easy buying the car. Seamless buying experience with Kris Thaxton as the salesman and Chris Sanford in finance. Both were a pleasure to work with and I recommend these men and dealership very highly.

BL McKee

May 16, 2015

We recently purchased our second suburban from Peterson Chevrolet. Our first purchase experience was so great that even though we moved to another state- we still came back to purchase our second from them. We are so happy with our new suburban and have received multiple calls since from various Petersons employees ensuring that our purchase was nothing but the best! Great deals, great employees, great experience.

Brandon A.

May 16, 2015

I purchased a used truck from Peterson. I live in Utah and was able to do the majority of the transaction from a distance. Great communication and service. The only thing that keeps me from giving four stars is they did not fill up the truck with Gas. The salesman informed me that per their policy, they do not fill up used cars at the time of purchase. May seem like a small thing to them but when you are making a large purchase like a car and the dealer is not willing to send you off with a full tank, it makes you wonder what else they are holding back on. Per the sale documentation they claimed to have changed the oil while they had it, however, the alert went off a couple weeks after I purchased it telling me the oil life was at 5%. Who knows how accurate that is but after they cut corners on filling up your tank, it makes you wonder where else they try to save a buck or two. ?? All in all I had a good experience with Peterson. I hope that this review communicates to them how far a few bucks in gas can go when you are dishing out a good chunk of change for your new or used car.

Larry, retired police officer

May 16, 2015

I recently purchased a used vehicle from Peterson's and after about 50 years of car buying, I finally had a great experience both with the purchasing as well as the personnel. My sales agent was great, the people I worked with getting the vehicle out the door were great and the owner made me feel like family. I will definitely go back to Peterson's when it is time once again to trade and purchase another car/suv/truck. I also doubled checked all the figures when I got home regarding my fair trade-in price as well as the purchase price, and found both to be on the mark which was a first time experience for me dealing with car dealerships. Thank you Peterson Cadillac!

Nftaylor00

May 16, 2015

Purchasing the vehicle was a good experience. It was when we came back to get our first oil change. Took over an hour. Didn't even wash it. On top if it, my wife and I were sitting in the waiting room and nobody came out to tell us our vehicle was done. So we probably sat waiting more than we should have. I'd rather purchase my own oil and change it in under 30 minutes. Lastly, we were promised a $25 Walmart gift card and we never received it in the mail. Called the "service manager" and let him know about the issue and said it would be fixed but never received a response back.

bandrus

May 16, 2015

I purchased a used truck from Peterson. I live in Utah and was able to do the majority of the transaction from a distance. Great communication and service. The only thing that keeps me from giving four stars is they did not fill up the truck with Gas. The salesman informed me that per their policy, they do not fill up used cars at the time of purchase. May seem like a small thing to them but when you are making a large purchase like a car and the dealer is not willing to send you off with a full tank, it makes you wonder what else they are holding back on. Per the sale documentation they claimed to have changed the oil while they had it, however, the alert went off a couple weeks after I purchased it telling me the oil life was at 5%. Who knows how accurate that is but after they cut corners on filling up your tank, it makes you wonder where else they try to save a buck or two. ?? All in all I had a good experience with Peterson. I hope that this review communicates to them how far a few bucks in gas can go when you are dishing out a good chunk of change for your new or used car.

ColorMeGone

May 16, 2015

Since I move to the Treasure Valley, I have had Peterson maintain my older Olds Van. One more than one occasion, a lack of communication between the Sevice Rep and the Maintenance crew led to disappointment. The last incident was when I brought the Van in to repair a blown header gasket. The maintenance crew was going to replace only the one that blew on a '97 engine until a knowledgable friend warned me to replace both. On picking up the Van, I noticed a note buried in the comments that the belt was in 'poor' condition. I asked the Service Rep about it and she said she was not aware of the note. She did offer to replace the belt without a labor charge. When I finally picked up the Van, I discovered that the A/C was not delivering any air through the dash vents, a condition I had previously brought the van in to correct. Now I have no A/C with Summer coming!P.s. The survey didn't list 'Oldsmobile' in its list of Brands!

ecblmckee

May 16, 2015

We recently purchased our second suburban from Peterson Chevrolet. Our first purchase experience was so great that even though we moved to another state- we still came back to purchase our second from them. We are so happy with our new suburban and have received multiple calls from various Petersons employees ensuring that our purchase was nothing but the best! Great deals, great employees, great experience.

Nftaylor00

May 16, 2015

Purchasing the vehicle was a good experience. It was when we came back to get our first oil change. Took over an hour. Didn't even wash it. On top if it, my wife and I were sitting in the waiting room and nobody came out to tell us our vehicle was done. So we probably sat waiting more than we should have. I'd rather purchase my own oil and change it in under 30 minutes. Lastly, we were promised a $25 Walmart gift card and we never received it in the mail. Called the "service manager" and let him know about the issue and said it would be fixed but never received a response back.

old

May 16, 2015

Very happy with my experience with all the people that helped get our vehicle. Doyle was an outstanding salesman I never felt pressured if I had I would of left. Also Terry was vey helpful in the finance and very friendly.

C. Zavison

May 12, 2015

We, my husband and I, purchased a beautiful 2015 Cadillac SRX from Chris Hardy and the service we received from him was exceptional!! His knowledge of every aspect of the vehicle was incredible. He was not pushy but asked if he could explain all the features of the vehicle so that I did not have to read the owner's manual from front to back. He was so patient with me as sometimes I would need to ask him to explain something a second time. We had been shopping for a new vehicle that had all the safety features a person could want and he provided us with that and more. Because of his exceptional knowledge and personality, we bought our new vehicle and I couldn't be happier. He advised me that anytime I had a question about how to do something that he would be more than happy to explain it to me. THANK YOU Chris Hardy for a WONDERFUL experience.

C. Zavison

May 12, 2015

We, my husband and I, purchased a beautiful 2015 Cadillac SRX from Chris Hardy and the service we received from him was exceptional!! His knowledge of every aspect of the vehicle was incredible. He was not pushy but asked if he could explain all the features of the vehicle so that I did not have to read the owner's manual from front to back. He was so patient with me as sometimes I would need to ask him to explain something a second time. We had been shopping for a new vehicle that had all the safety features a person could want and he provided us with that and more. Because of his exceptional knowledge and personality, we bought our new vehicle and I couldn't be happier. He advised me that anytime I had a question about how to do something that he would be more than happy to explain it to me. THANK YOU Chris Hardy for a WONDERFUL experience.

power xxxx

May 7, 2015

This was my first purchase with Peterson Chevrolet, however it was not my first purchase of a new automobile.I was in the market to purchase a new 1/2 ton pickup and already new what I wanted. Chevy was my only choice. I drove through the Peterson lot and found what I was looking for, I went into the dealership and was met by Chris Hardy. I told him what I was looking for and where I needed to be. Never once did I feel pressured. He took me all through the trucks and we founfd the perfect one that met my needs and price. I told him to go ahead and get the paper started and to call me the next day. Chris did exactly what I asked him to do and met my pricing and payments. This was the easiest purchase I had ever been through and would HIGHLY recommend CHris Hardy and Peterson for any auto purchases. Again thank you ....Tim Horting

H&M

May 5, 2015

This is the 3rd car I've bought in Boise from as many dealers and hands down this was the best buying experience I've had. Joe was honest, down to earth and friendly but didn't pretend to be our best friend with irrelavant small talk. We also appreciated Chris in finance straight shooting approach. Over all it was a good experience.

laura wood

May 5, 2015

This is our second time buying a car from this dealership. Drove from Reno NV to purchase a 2015 Silverado LTZ and a 2015 Equinox LTZ. The finance director, Terry Taylor, is AMAZING!!! He's the reason we went back to Peterson. Most people aren't real happy with car salesman or the finance director, but our experiences here have been nothing but outstanding. Our salesmen, Doyle and Gary have the utmost professional attitudes and their only desire was to please us. I will continue driving the 7 hours to buy my cars here. If you go here, please ask for Doyle or Gary....you will be totally impressed! Terry Taylor puts our deals together, loans in place prior to getting there. That is what I call PERFECTION by Mr. Taylor :)

Linda1940

Apr 30, 2015

I dealt with Ryan Dowdle very very helpful and a real super nice guy,He told me alot about the carHope to deal with him again.And also with Chris he is also a very helpful enjoyed dealing with himand to visit with him,A+A+A+A+A Dealership

Chevy

Apr 27, 2015

Travelled down to Boise to see the Team at Peterson and worked with Gary Laming, Robin and Chris in Finance Gary put together a dream truck and the whole interaction was awesome.

ken

Apr 18, 2015

This was one of the two best auto buying experiences I have had. Gary Lemins was super to work with and I left feeling very satisfied with my purchase

Paul & Melanie Rice

Apr 14, 2015

Scott Braun was amazing. He was very patient with us after it took us a month to decide if we wanted to buy a new truck. We called him up & told him we were coming, he knew exactly what we wanted in a vehicle and found us one even though they did not have it on their lot. The whole process took 2 hours from start to finish. If your looking for an awesome salesman ask for Scott!

Steve

Apr 7, 2015

I was shopping for a Hyundai Santa Fe. Found a great car online at Peterson and contacted them online. Robin Holstad handled everything for me and was FANTASTIC!! I was flying in from Denver and she arranged to have someone pick me up at the airport. When I arrived at Peterson everybody was very friendly and made the experience a great one. Thanks again Robin and everybody at Peterson.

traverse

Apr 5, 2015

Awesome experience with Rick at Peterson. Made us feel welcome and important as buyers. Very open and honest about the vehicle and services offered. He handled himself very professionally and answered all of our questions. Terry also was very friendly and helpful. I would recommend theses guys to anyone.

'13Camaro

Apr 3, 2015

I purchased a 2013 Camaro over the internet. Doyle Savelberg worked with me over the phone and provided me with all the details and made me feel very comfortable that the vehicle was exactly what was represented on the website. Doyle picked me up at the airport and took me to the dealership. The dealership was very nice. The vehicle was waiting for me on the showroom floor and was even better than I expected. This was a great experience for me and would purchase from Peterson Chevrolet again.

John & Deb

Apr 1, 2015

The process of negotiating a price for the 2012 Silverado, working out a trade in value for my truck and all the other incidentals leading up to the final deal went very smoothly with Gary Laming. The entire deal was arrived at through the Internet, texts, back and forth photos and phone calls with Gary as we live 150 miles from Boise. It went seemlessly with very little angst and everything was as promised without surprises when we finally arrived at the dealership yesterday. We could not be happier with the truck and the overall process. But, really, it was the professional, respectful, laid back, unhurried and honest approach that Gary gave us that made it the best car buying experience we've ever had. Thanks!

stephen

Mar 29, 2015

Normally I hate buying a car and dealing with the car salesman. They are too pushy and don't listen to what you want. This was not the case with Peterson Chevrolet. We sat down and I told them what I wanted and they showed me the vehicles I was interested in, and did not try and press me to buy what they wanted off the lot. I will go back and purchase from them again.

mrinbetween013

Mar 26, 2015

Totally disappointed in my dealing with this dealership. I traded in a car, I was told I was being given the payoff for my car. But instead the dealership took the entire payoff of my car and added it to the loan of the vehicle I purchased. When I was brought into the office of the finance person, he introduced himself. Made small talk with me to put me, I believe to put me at ease. He then started shuffling papers for me to sign. Telling me what each was, but not explaining them to me. I thought he was in a hurry to assist other customers. In hind sight he was hiding his true intentions of not explain in full detail what they had done in the financing of the vehicle. They added the entire payoff price of my trade. If I had known this, I would not have followed through with the deal. I am paying for my old vehicle and the one I bought from them. I will tell everyone about the shading dealings I had with this dealership in hopes that know one I know will ever buy a vehicle from them.

Rexford

Mar 24, 2015

When compared to the level of service provided by another dealership in the area that I had been working with Peterson's showed that they truly wanted to see me drive off in a new car. From the initial point of contact up to the final signature the whole staff proved to be at a higher level than others I had dealt with. They have earned my business, and likely my wife's as well. Love the new car and appreciate all the help Gary provided in the process. Keep up the good work.

Jen

Mar 23, 2015

I am just amazed and impressed with my experience all around with Peterson Chevrolet. Not only was Big Jon one of the most helpful salesman i've come across, but he was one of the most honest. He didn't hide anything from me and even fought to get me a better value for my trade in AND worked to get me a deal that was fair. I was just so amazed with Chris in Financing as well. I got a call from him 2 days after I purchased my car saying that he had worked and get me an EVEN LOWER auto rate. Who does that? He worked to get me a great deal even after he had gotten me a decent one. I am so amazed and so impressed with these guys.

Tim

Mar 21, 2015

Exceptional experience. Jon worked with me to put together a deal long distance. While I was working on a project in Savanna Ga. I contacted Jon and we were able to do a trade on a new car over the phone. Jon worked to detail my car, park it in the showroom and two weeks later I picked her up. No surprises, just honesty and integrity. I highly recommend both Peterson Chevrolet and big Jon!

Paul M.

Mar 19, 2015

Everyone goes out of their way to make sure you are well taken care of!

David M

Mar 18, 2015

I purchased my Cadillac SRX from Peterson's in August 2010 at their previous location on Fairview Ave. I had two regular services at that location and two regular services at the new location. I experienced a noticeable difference in attitude from the service people at the new location. I felt very disconnected from them as if my business was unappreciated. I will have to rethink whether or not I will return for additional regular service needs.

Jeny

Mar 18, 2015

The repair we had scheduled ran a little longer than planned. So they gave us a dealer car to use to get to our lunch reservations. We were having a great girls weekend and Peterson's made sure nothing interrupted it!!! Great customer service!!

kurt m

Mar 18, 2015

My experience at Peterson has always been enjoyable and positive...as I have purchased 7 vehicles there over the past 4 years. The Service department has always satisfied my needs, and I have not had any returns for work done. I usually deal with John, who knows me by name, and always feel like I am a valued customer when coming to the service department. I plan on continuing to exclusively use the Peterson Dealership for all of my automotive needs.

LBE

Mar 18, 2015

LOVED MY CAR BUYING EXPIERIENCE! EVERYONE WAS EXTREMELY EFFICIENT AND HELPFUL FROM THE MOMENT THAT I WALKED INTO THE DEALERSHIP UNTIL THE MOMENT I LEFT WITH MY NEW CAR! GREAT DEALERSHIP WITH GREAT PEOPLE!

Nathan

Mar 18, 2015

For the most part I was pleased with the experience I had at Peterson. However, I did have some mixed feelings. For example, some of the representatives I talked to were very friendly and did a great job working with me. However, there was one who was a little short with me from the very start as I was standing in line and he looked at me and said, "Is there something I can do for you?" in a somewhat rude manner. However, I chalked it up to maybe he was having a bad day and moved on. The lady who actually worked with me was great! The repairs came out great, and the over-all experience went well, However, a few days later I received an email with a report from the "World Class Inspection." This is where I really got some mixed feelings. I was told that my coolant was found to be diluted and that it failed the test and I should have a cooling system service. Since I had just had a Cooling System Service done at another mechanic only two months prior, I was perplexed. I went back to that mechanic and had him test it while I watched. It passed with flying colors. Just to confirm, I then went and bought my own tester and ran the test myself. Again, the coolant passed with flying colors. At this point I returned to Peterson and asked them about it. The excuse I was given was that since the coolant was a different color than they were used to, they had simply looked at it and assumed it to be diluted. It was also reported in the "World Class Inspection" that my transmission fluid was found to be dirty and I should have a fluid and filter change. Again I had another mechanic check it out, and he told me it was bright pink and looked great. There were other issues reported in the "World Class Inspection," but by this point I am very hesitant to trust it at all. I can't help but wonder, is this "Inspection" really meant to help me identify issues with my vehicle, or is it simply a way to get me to come back and spend more money?

Tory smith

Mar 18, 2015

Purchased my vehicle from petersons and have extended warranty with 2 years of oil changes. Every time I take the 2013 tahoe in it is a struggle eight the service department. Last time we took the vehicle in for an oil change it now has a slow oil leak. We took it in for them to double check the leak since it never leaked before the oil change and they said the oil filter wasn't on correctly, however it still leaks. Don't suggest using peterson chevrolet service dept.

Awalker

Mar 17, 2015

These guys were so nice and helpful. Willing to do everything that they can to help you get that car. Definitely recommended to anyone looking for a Chevy

Skye Davis

Mar 13, 2015

I live in Hailey, ID and purchased a car at Peterson Chevrolet because they were the only dealer near me that could get the car I wanted. After submitting an inquiry, I was contacted within a day by Scott Braun to set me up with my new car. He was very thorough in making sure all my choices were exactly what I wanted. Boise is a 2.5 hour drive from where I live and he made sure I only had to make that trip once and that was to pick up the car itself. He set most of the paperwork via email and I was only at the dealership for about 2 hrs.

Burb15

Mar 12, 2015

We've bought our last three vehicles from Peterson and mostly enjoyed our experiences..Our last purchase has been our best experience mostly because we felt that the salesman (Todd) was what all car salesman should strive to be. He was genuinely nice, knowledgeable, not pushy and he even fed us :). He found exactly the right vehicle for us and was enjoyable to be around. Also our brief time with Terry the finance director was painless, he didn't try to over sell and respected our decisions to refuse products as well as finding us a good lender. We also liked having our insurance needs handled in-store before we ever left. Great job Peterson!

Burb15

Mar 11, 2015

We've bought our last three vehicles from Peterson and mostly enjoyed our experiences..Our last purchase has been our best experience mostly because we felt that the salesman (Todd) was what all car salesman should strive to be. He was genuinely nice, knowledgeable, not pushy and he even fed us :). He found exactly the right vehicle for us and was enjoyable to be around. Also our brief time with Terry the finance director was painless, he didn't try to over sell and respected our decisions to refuse products as well as finding us a good lender. We also liked having our insurance needs handled in-store before we ever left. Great job Peterson!

Sylviah222

Mar 10, 2015

I purchased a new Buick Enclave from Peterson's yesterday and had a great experience. Karen "Big Mama" Martin was the best sales associate I have had during what can be a sometimes painful experience. She is professional and ethical in her business dealings and I left feeling confident about our transaction. I highly recommend this dealership!

vince36

Feb 28, 2015

Had a good experience with Peterson Chevy. Rick was right there to help me with whatever I needed and is detrimental to the company.Thanks Rick

badengine

Feb 14, 2015

Purchased a 2002 vehicle with low miles from Peterson virtually (putting alot of trust into process and the dealer). The price I paid represented a very high price for the car but indicative of a car truly in excellent condition. I own multiple cars and track prices/trends from auctions.Was told the car was inspected (I think the inspection was they drove it around the parking lot) and in excellent condition. On the outside the car is in very good condition. Only problem is it has a cold start noise that has been diagnosed (I paid $200 for this) by a local Chevrolet dealer as bad lifters and a rod bearing problem...both of these basically mean the engine will break and needs to be totally replaced. I drove the car 300 miles from taking delivery (35 of which was driving it home from the delivery and about 10 miles to the dealership). I have the above in writing from the local Chevy dealer. Went to a second shop to confirm the issue and was told the same thing. Both shops these types of problems do not develop in short timeframes. Thus whoever traded the car most likely knew the engine would be toast.Talked with General Manager who immediately asked why I drove it 300 miles before calling them. I explained when one gets in the car, shuts the door, and puts radio on, you do not hear the noise (nor was I listening for a noise in the engine bay). I was lectured that is my problem. I further explained I first noticed the noise when I was outside of the vehicle talking with someone and thought the noise seemed abnormal. I then immediately informed Peterson Chevy and took the car to local Chevy dealer for diagnosis. General Manager at Peterson then hung up on me after repeated saying it was my fault and the car is a high performance car...really? What about sorry we sold you a car that has a bad engine that will cost you thousands to repair??The dealer has NO facts or documentation other than the car was inspected and was fine. Also, my local Chevy dealer found the rear brake pads to be at 2mm (red zone area) so I guess the "inspection" did not include looking at the brakes either. Just a small example of something else missed during the "inspection". Perhaps this is my fault as well?The dealer got one over on me as legally I have no protection since the car is a 2002. One would hope a dealer would be ethical given the FACTS now available but they seem keen on blaming me for not noticing the noise sooner. Blaming the customer is always an indicative sign of how a business operates. Qucik to blame, light on facts and documentation.My advice to car buyers online and out of state, DO NOT buy from Peterson Chevy. Maybe I just got a bad car that someone traded in to unload it but the dealer could have made things right once the facts were documented from another Chevy dealer. Instead they took the unethical approach and told me to pound sand. My request was some financial assistance with engine replacement (repairs estimates range from $3k to $8k (new crate engine).Live and learn I guess. Peterson has my money and is done with me so I guess they won and I'm stuck with a worthless car. It's surprising they are a highly rated dealer (I actually went thru their ratings prior to purchase as part of my due diligence). Perhaps they do better with new car sales.Hopefully this review will help others that are thinking about buying a car virtually from Peterson. My advice is to stay far, far away because if you have a documented issue with the used car, Peterson will not stand behind what they sell - period. An engine with internal lifter and rod issues is a MAJOR problem.My other advice would be for anyone to be skeptical when doing business wih Peterson Chevy based on how I was treated by the General Manager who attacked me at the start of the converstation before listening to my documented and factual concerns. He had his "same old" excuses ready to go. It's a used car, you did not buy a warranty, etc. How about the dealer should not be selling cars with a ticking time bomb engine??I hope this factual review will help consumers with their purchasing decisons.

Angie&Jon

Feb 12, 2015

My fiance and I had an AWESOME experience buying my new truck from "Big Jon" Jonathan McConaughey at Peterson's! We were looking for a Silverado standard cab but non-work/plain Jane and he found the perfect one! Big Jon was very personable and a real pleasure to work with. Also, working with the finance department was a GREAT experience! Chris Sanford was very insightful and knowledgeable, very willing to give me the true skinny about insurance and other questions I had not particularly related to the purchase itself. I'm looking forward to many great years in my new truck and working with Peterson Chevrolet staff along the way!

simky

Feb 6, 2015

I had a great experience with Peterson Chevrolet with my first car purchase in states. I visited the shop almost 3 weeks back and was hovering in different places in search of a perfect car as per my requirement. JACQUELINE , the lady was patiently assisted me through 3 weeks and finally helped me finding the right car. It took me only 3 hours to process every thing. I did not have any credit history and finance guy got a good deal for me in just 2 hours. I will recommend this dealer to everyone.

Rod Miller

Feb 4, 2015

Brandon Haun very knowledgeable of the 2015 Silverado pickup very professional I would recommend him to any one searching for a car

Jimmy

Jan 24, 2015

There were snacks and cookies while I waited. They were understaffed when the shop opened, and there were a LOT of people waiting to get their cars serviced before the facility opened. That sounds like a dig, it's not. All of those people WANTED to get their cars serviced at the dealership early early in the morning. Great people work there. I think I was the most sour customer they had to work with that morning.

Sandy D.

Jan 22, 2015

I worked with Brandon Haun and had a wonderful experience. I didn't know what I wanted and he took the time to learn what my priorities were, what my budget would allow and then found several vehicles that fit within my paramaters. After "testing" several, I was able to make an educated and clear decision and I couldn't be more pleased. The entire staff worked with me to accomodate an unusual situation, making this a comfortable, easy and stress free purchase. I highly recommend Petersons for any purchase. I don't think you could do better.

The Wolfe's

Jan 21, 2015

Our son has been looking for a Hyundai Veloster and we went in on Friday, 1/16/15 to look at a 2013 they had on their used lot. Karen "Big Mama" and Lisa were a joy to work with and incredibly knowledgeable. The process was enjoyable and smooth. "Big Mama" knows her stuff and is a pleasure to work with. Terry in the finance dept even called the next day with "great" news he got a % lower on financing. Great dealership, good people and knowledgeable staff. Thank you, we will definitely be back..

gjcwolfe

Jan 21, 2015

Our son has been wanting a Hyundai Veloster and we went in on Friday, 1/16/15 to look at a 2013 they had in their used cars. Karen "Big Mama" and Lisa were wonderful to work with and made the buying experience excellent. Terry in the finance end even called the next day with great news got us a % lower. Excellent customer service, good people and "Big Mama" knows her stuff.

tom

Jan 12, 2015

Staff was professional and courteous and went out of their way to make sure we were satisfied... Also made sure we were happy with the vehicle even after the sale.

kate

Jan 10, 2015

We went to look at a couple cars and neither of them were the 'one' but Joe Sandoval was really listening to us and brought out some great options and we found just what we wanted. :) it was a lot of fun and it took all day, Joe worked hard for us and the whole experience was good. I highly recommend this dealership.

Just plain Joe.

Jan 9, 2015

One of the most enjoyable car buying experiences I have ever had. Big Jon was very, very knowledgeable of the new Cadillac product of which I had been shopping for and spent a great deal of time going through all Cadillac had to offer. Big Jon, ( actually Big Bad Jon ), was really quite personable, and there was never any pressure and the whole staff was a pleasure to work with. Especially when I got the car at a fantastic bargain and a fair trade in value to boot. I would go back again and will recommend the dealership and especially that they ask for Big Jon.

TroyB

Jan 9, 2015

I had an appointment to see Stacy in Internet Sales at 2:30 that afternoon. She handed me over to Joe Sandovol. He brought out the 2015 Cadillac SRV SUV in "Platinum Ice". I told him I really liked it. Ialso wanted to look at the new Buick Enclaves next. We drove by them on the way out to test drive the SRX. That moment I know I fell in love with it! Joe worked with me on the trade in but it was out of my price range. Joe finally got it within my price range on a lease option. I jumped on it! Joe showed me around the service and parts and introduced me to the people. That night I left there with a brand new Cadillac. Joe treated me with respect. I most definitely will be doing business with Joe. Heck, he even showed me a few how to a couple of days later.and washed the Suv for me! Hats off Joe!

Mark

Jan 7, 2015

On Saturday January 3rd, 2015 we took the day to travel to Boise from the McCall area in hopes of trading in our current vehicle for a Buick Encore. We did drive away with an Encore about 4 hours later. It was an enjoyable experience, unlike many car purchase experiences we have had in the past. We dealt with Lesa, had previously called her on the phone, she was waiting in the parking lot and immediately took us to the cars we were interested in. We drove one, looked at several, went inside where it was warm. She immediately took our information, presented it to those who needed it and the deal was done that quickly. We felt a definite connection with Lesa and left feeling like we had known her all of our life. Mark

Joe P.

Dec 29, 2014

I bought a new 2015 Chevy Silverado 2500HD at Peterson Chevrolet the Saturday after Christmas. The new building and parking are great! I worked with Gary Laming as my sales associate. He was excellent to work with and very patient with me. I had all sorts of questions he was able to answer thoroughly, both financially and vehicle wise. It was getting close to closing time and all of the employees acted professional and not like they were trying to get out of there ASAP even though it was a Saturday night. They closed at 6:00 pm and Gary was there showing me how all of the dashboard controls worked, once again very patiently, until 6:45 pm. I was more in a hurry to leave than he was! I had an outstanding experience and highly recommend Gary Laming if you are looking to purchase a vehicle. Regards, Joe P. Boise, ID

elauritzen

Dec 27, 2014

I WENT INTO THE DEALERSHIP to pick up our suv from the service department and was asked to speak with a salesmen and was referred to Todd Crawford and he Is an energetic, respectful, and patient man to work with when it comes to purchasing a new vehicle.

Jim

Dec 26, 2014

I scheduled a routine maintenance; oil change, tire balance & rotate, they were ready for me when I arrived, knew who I was by name and what I wanted done. The work was completed in less than 1 hour with the bill being exactly what I had planned for. The waiting area was clean, bright and friendly with warm drinks and donuts.

Molly

Dec 26, 2014

My new car purchase was an excellent experience because Greg Stewart made it happen for me. He went above and beyond to make the experience enjoyable and easy. Greg was very knowledgable and if he didn't have the answer he called me right back with the correct information. Greg worked extremely hard to get my car delivered to me and to make sure I knew how everything operated, thanks so much Gregg!! I will always use Gregg in our next purchase of vehicle. Best regards, Molly Larson

Grant

Dec 24, 2014

My scheduled service was to replace my side mirror and change oil. After rotating my tires they noticed my front tire alignment was out. They were able to get my tires aligned while I was still there so I wouldn't have to come back another time.

Tim McBride

Dec 21, 2014

Our 2014 Cruze needed to have a couple of recall issues handled. Service Department not only made appointment at earliest possible time but completed repairs in very timely fashion. Only problem was they thought only one issue was required so car was taken down for second trip to make sure other recall problem was addressed.

Escalade Owner

Dec 20, 2014

Brought my car in for an oil change and a few checks. Heather as usual went above and beyond in making sure everything was perfect with my vehicle and in a timely manner! I love my car and the service I get with Peterson!

B and J

Dec 19, 2014

Our car received it's needed services in a most professional and friendly manner. We are very happy with the service we have received at Peterson's Motor. Thanks

Brent

Dec 19, 2014

I had a terrible experience on December 16th 2014, I had an appointment that was made for 11:00. I showed up got checked in at 10:50 and everything was good. The bad part to all of this was it took 1:45 minutes to do an simple oil change and rotate tires. I was listen to another customer that was getting some recalls down and they told her she would be around 1:30 to get the work completed. They had all of her recalls done in like 45 minutes. Im not sure that I will be back to get any work done by Petersons.

Carrie Massie

Dec 19, 2014

Heather was great to work with, very accommodating to all my needs. Even found a loaner car when I had to wait!! I will definetly visit Peterson when it's time to replace my car.

Danfran

Dec 19, 2014

I purchased a Siverado 3500 from Peterson Chevrolet new in 2012 which, by the way was a great experience. Since then I have been to the service department for oil changes and a small amount of warranty work. The service managers are knowledgable, helpful and courteous. Once the vehicle is checked in I hit the lobby for a doughnut and then catch a ride to work on the free courtesy shuttle. The shuttle picks me up and takes me to the dealership if I need it. I even had a salesman offer to deliver my vehicle to my house once. Turns out I did not need him to after all but the offer was made and I appreciate that. A good service department is in the details and the guys at Peterson, whether sales or service pay attention to the details. If you have a vehicle and I'll bet you do, I suggest you give the Peterson Chevy's service department a try.

Old school truck guy

Dec 19, 2014

Good about service after the sale. Very helpful with questions I've had about operation of the truck. Definitely didn't feel like they made the sale, now they're done.

Paul Vallerie

Dec 19, 2014

The 2005 Lacrosse was recalled for ignition switch replacement. When I went to get the car the key would not work in the ignition switch. The Service Consultant, John Ash, had to come out and start the car. He said to jiggle the key to get it lined up. I have had to do this several times now and as far as I am concerned that is not acceptable and I will be taking it back for repair again.

james.krempa

Dec 14, 2014

Excellent all around service starting with Stacy Lint my original phone contact to Dave Savelberg my in person salesperson who closed the deal. No issues at all. I've used Peterson Service Dept with my previous vehicle, everything has always been taken care of quickly & efficiently. I will recommend Peterson to my friends & family in the event any of them are interested in purchasing a new or used vehicle.

Kerry K

Dec 3, 2014

The best car buying experience we have EVER had. We live in California and needed to purchase a car for our daughter attending Boise State. After an extensive web search for a specific vehicle, we found something we liked at Peterson Chevrolet and another local dealership. The difference was "Big Mama" a.k.a. Karen Martin. Karen phoned me 20 minutes after inquiring online for more information about the vehicle. Here comes one of the differences that made us choose Peterson Chevrolet, Karen knowing we were out-of-state, offered to drive the car to our daughter for a test drive. WOW, the other dealership didn't even offer that. After purchasing the vehicle, this is the next big difference and confirmation that my wife and I made the right decision. Karen not only offered but then went to the DMV to get the plates for the car (knowing our teenager would be unable to), she then out of the kindness of her heart offered our daughter a ride to the airport (home for the holidays) if she needed one, which In this case she did (her friends had all left for the holidays and we did't want to leave the car at the airport for a week). Karen brought our daughter home safely to us. You just can't find any customer service like what we received from an online inquiry. Thank you Karen, we look forward to buying our next vehicle from you!

crv2007

Dec 2, 2014

I enjoyed working through the car purchase with Scott. He was great to work with and will be my go to person for any future purchases.

James

Nov 30, 2014

I was interested in a specific make and model of the car I wanted to buy, so I as able to easily locate ones in my neighborhood. I bought my car about a week after I entered the market. I saw that a suitable vehicle was at Peterson Chevrolet and I expressed interest via the internet. I got a response back from Peterson the next day and we kept in touch exchanging info over the next few days until I could go there to test drive. I only looked at this one dealership, while in the past I would check out about 5 and make a decision after test driving a dozen cars. This time was easier because I had already decided on the type of car abut I found that it was unnecessary to look elsewhere. The price quoted for the car was reasonable in comparison with other prices I had seen on the internet and they came down in price. The negotiation was quick. I feel that I was treated very professionally and they were not pushy about selling their dealer warranty. I am a satisfied customer.

David Hart

Nov 26, 2014

Todd Crawford was awesome. He really treated us like family and worked his butt of for us. Thank you for everything Todd! We love you Brother!

Larry H

Nov 21, 2014

Our first contact was with Robin Holstad while I was on the website investigating a used vehicle. Robin was very helpful answering my questions and we ended up making an appointment to test drive the car. When we arrived Robin introduced us to Todd Crawford whom she said would be taking care of us. Todd had the car we were interested in all warmed up and we spent some quality time learning/driving the vehicle. Todd was very knowledgeable about it's features. He was patient, kind and truthful. We were very much at ease working with him when it came time to see if we could put a deal together. We came to an agreeable purchase/trade-in price and we are very tickled with our 2012 Buick Lacrosse Certified Pre-Owned vehicle. We even ate Todd's lunch - but that's another story . . . I would highly recommend Peterson's as a place to buy your new/used car and you can't go wrong asking for Robin or Todd.

JulieOlsen1

Nov 16, 2014

The steering has been making noise every since the parts were replaced, not sure the work was done correctly. Can I bring the car back in to make sure it is alright since it makes noise now and it didn't make noise before?Please call me at work (208) 229-7629Thank you,Julie Olsen

Robert Jones

Nov 13, 2014

My wife and I needed a new car. We researched different models and decided to test drive a Buick Regal. We went to Peterson Chevrolet Buick Cadillac and met with Jonathan McConaughey (Big Jon). Jon was very helpful and answered all our questions. He did not try to high pressure us on any car and let us leave to talk about the car away from the lot. When we returned Jon again was very helpful. We made a deal on the car and then Jon spent over an hour showing us the car features. Jon was very easy to work with as was the dealership and we are happy with the car and the price we paid.

Mike Wilcox

Nov 8, 2014

My wife and I both had trucks, and was paying way too much on gas. We walked into Peterson's and they made us feel at home. There was no pressure and they worked hard to meet our needs. We purchased a SUV then four days later a car. A 2014 Chevy Captiva and a brand new 2015 Chevy Spark! I worked with both Joe Sandoval and Greg Stewart. The finance people are easy to work with. If you're shopping for a vehicle I strong recommend this dealership.

goodolboym

Nov 8, 2014

My wife and I both had trucks, and was paying way too much on gas. We walked into Peterson's and they made us feel at home. There was no pressure and they worked hard to meet our needs. We purchased a SUV then four days later a car. A 2014 Chevy Captiva and a brand new 2015 Chevy Spark! I worked with both Joe Sandoval and Greg Stewart. The finance people are easy to work with. If you're shopping for a vehicle I strong recommend this dealership.

Susan

Nov 5, 2014

My 2001 Cadillac was facing a $6000.00 repair job and I had questions about my cars value for resale or trade in should I go forward with the repair. I was put in touch with Scott Braun and what a lucky day that was for me. He really listened to my concerns and had some advice that I had not thought of which led me in another direction. He found a newer car with low mileage that came with warranties, had many of the ammenities that I was used to. I purchased the car and am very happy with my experience at Peterson's and particularly with the help of Scott Braun who was a good listener, no pressure salesman. His goal was to find a vehicle that worked for my lifestyle/ pocket book and that made me happy. I highly recommend him to all who are looking for a car and want to have a good experience.

Dave

Nov 4, 2014

Nice Folks, service was fast and fixed the problem. The only negative side of the process was the information on what they did to fix the problem. When I questioned the service writer I was told they "fiddled" with it. and the repair order which I had to request simply stated Electrical Wiring. I would have liked a little more information so that if it happens again maybe I can "fiddle" with it and save a trip to the dealer.

cori

Nov 3, 2014

i really like my 2013 chevy captiva it is the second car ive bought from petersons and boths times had grest experiances. ill never buy a car from a differnet place again. will always go back to peterson chevrolet. the service department is great also.

Vince Larsen

Nov 3, 2014

I just went to see what deals they had for truck month and what kind of deals they had. They bent over backwards to find a truck that suited my needs. The worked with every parameter they had at their disposal to not only find a truck but get it at the price I needed. The definitely earned my long term business. Justin Bell was a great sales person. He treated my like a friend not just a customer.

samantha.cano.33

Nov 3, 2014

I started shopping for a used car about a month ago after my horrible purchase of a used Jeep Cherokee from Kendall Ford Meridian I was hesitant to go through a dealership again. I saw an add on Craigslist for and '07 Chevy Cobalt at Peterson's that I thought would be a perfect fit for me.. I spoke to Robin Holstad who was more than helpful through email and chat. I went in last Friday to take a peak and and met Scot Braun who was AMAZING. I did not feel pressured to purchase or even to look. I was concerned with my situation so we worked backwards and I ended up leaving with a brand new 2014 Chevy Cruze...completely covered with warranty, service, washes...anything I could possibly need all at a decent rate. They gave me an amazing trade on my jeep; I couldn't be happier. Everyone in finance was super nice and made everything quick and easy. I would recommend them to ANYONE.

Dirk D.

Oct 30, 2014

I worked with Todd Crawford and he was very knowledgeable about the 2014 Chevy 1500 Silverado I purchased.The dealership also helped me with the paperwork on another vehicle that I sold so I could use the funds towards the purchase of the new pickup.

Harold

Oct 30, 2014

I came in late in the day and no appointment, yet they were able to fit me in and look at my Tahoe, and there was good news. The oil leak I thought I had was just oil from the previous oil change, so they cleaned that up and sent me on my way. I also talked to my previous salesman, who now work in different department ((Terry) and he is going to help me get a car (Lexus RX350) this will be great,. Glad I stopped in, great staff, very friendly place.

Skip

Oct 29, 2014

We purchased a new truck here and our salesperson, Karen, was very helpful, friendly and professional. The facility was nice and everyone we had contact with was courteous. Everything went as expected and we took delivery of the truck we wanted with no problems.

Tina Turpin

Oct 29, 2014

Todd was an AMAZING salesman! He answered all our billions of questions and concerns. He helped us find exactly what we wanted and matched the price we needed.... heck, we went in for ONE car and bought TWO! We searched a long time before we met Todd Crawford and he's the best! Knowledge, diligence, personality, AND he's willing to go above and beyond. HE really makes you feel welcome.

ART

Oct 23, 2014

I'm 77 years old: very cautious; very conservative; have purchased about 20 cars in my lifetime, most of them brand new. Having moved to Boise very recently it was refreshing to be treated the way salespeople used to treat the American buying public - by earning our trust and treating us with respect AND NOT ACT LIKE THEY WERE DOING US A FAVOR BY WAITING ON US. Peterson's dealership does business the way America used to do business and does not do business the new normal way for American businesses. Impolite (this is about me, the dealership) - fast ( I've got to get out of here and get to that party) -minimalistic (what's the least I can do to get by). Greg Stewart and Rob Veach were polite, patient, honest, friendly and did whatever was neccesary to make ME feel comfortable. If I'm around when it's time for another new Silverado I'll be going to Peterson's.

Curt

Oct 23, 2014

Though I received good, polite service for the repair of the ignition switch recall issue, I am not sure why I had to bring the car in. If I understand the procedure all that was necessary were my keys. Not angry, just confused. I could have dropped my keys off and picked them up at the end of the day.

The McMillans

Oct 22, 2014

The Peterson group was fantastic! I love, love, love my new 2015 Chevy Equinox. Todd Crawford was great to work with, he was personable, funny and a "no pressure" kinda guy. Overall we couldn't of had a better experience. We would recommend Todd and Peterson's to anyone and will. Thanks again for helping us find our new ride, The McMillans :)

lydiagary

Oct 22, 2014

A huge thanks to Gary Delano for his understanding of the kind of car I was looking to purchase, and his knowledge of the car I chose. Gary took his time answering all my questions without any hard sell attitude. I love the car I purchased and will not hesitate to send all my friends to Gary for his excellent service.Thanks again, Lydia and Gary Bessent

Stoffrld

Oct 19, 2014

Debbie Hartwell scheduled and took care of the warranty issues.No problems,done when it was suppose to be.

Robin888

Oct 19, 2014

The service was really very good, and it was much better than my expectation. This is my first car, and I like it very much. Thank you, Peterson!

caddywasntMYchoice

Oct 18, 2014

Better than last time. Still hard to find the service department coming from the east on Fairview - signage is not helpful. Still had to listen to bores and the tv in the service waiting area. Still had to remind them to wash the car as part of the service, and apparently they did that instead of vacuuming.

MDKramer

Oct 18, 2014

We were given a fair value for out trade in and the vehicle we purchased was not over priced for the market that we are in. Great experience!

Ralph

Oct 18, 2014

I took my vehicle in for an oil change and fluid level check. Service was fast and done sooner than expected.

Tom A

Oct 17, 2014

Friendly and courteous service. Will come back. Great work Chris! *****

Vicki Corn

Oct 17, 2014

As always, I was treated wonderfully and the work was done quickly. No surprises and the price was good. I have never been less than completely satisfied with Peterson Chevrolet. It is always a pleasure to just be in their facility. The atmosphere throughout the entire dealership makes waiting in their customer service lounge a relaxing and enjoyable experience. At a time when so many companies have lost sight of "customer service" - Peterson Chevrolet has nearly made it an art! Thank you!!

Barb C

Oct 16, 2014

I had a loose wheel hub and my fuel systems needed cleaning. Debbie Hartwell was my service advisor and she was more than helpful in scheduling me in to be serviced. The cost was what they estimated and they were done when they said. Everyone works together so well. I was pleased with the whole scenario everything just clicked.

Bill

Oct 16, 2014

I have always received excellent service from John in service . All repairs have been timely and cost effective.

Dar x 2

Oct 16, 2014

My husband and I had a really nice experience with Peterson Chevrolet. Our car sales person Leesa Turner was exceptional. Our buying experience was probably the best we've ever been through!

George

Oct 16, 2014

Car was serviced in a timely fashion and work was as expected, good. Many times the car is washed when serviced/repaired, not this time.

Jeny - Big Mama's biggest fan

Oct 16, 2014

This is the second car we have bought from Peterson in 9 months. The first experience was so easy and fun, we came back for a second purchase! We had Karen 'Big Mama' Martin as our sales lady. She was so much fun! We didn't realize we had been there as long as we had because we were so relaxed, laughing, and chatting. Terry did our paperwork with us. That process is usually a bit stressful. But it went so smoothly and quickly. He showed us all our options and let us pick what we wanted. I would recommend this dealership to everyone!!! Next time we are ready to buy a vehicle, we will be back!! Thank you for showing us how a real car purchase should go!!

Jim Hawkins

Oct 16, 2014

My recent experience at Peterson Motors was excellent. Ian handled the entire process. He took my car at the time of my arrival and returned to me within the time allotted for the service. I truly enjoy all of my service experiences at Peterson's.

Krista Knosp

Oct 16, 2014

Great job Peterson! From the moment I was greeted I felt listened to and heard, Brandon Haun took all the time that was neede to not only to tell me about the Cadillac CTS but he showed me also. Add to that he took me on a real test drive so that I could really feel how the all wheel drive worked was what sealed the deal. The environment was so not what I have come to expect from past delerships, I can say that all Brandon and a host of others made this a great experience, Thank you Chris and Nick in the internet department who delt with my endless questions, also a big high five goes to the Terry and Robb who got me my amazing term and rate. I will be back and I would send all of my family and friends to give Peterson Cadillac a try..

scnboise

Oct 16, 2014

We stopped by at Peterson looking for a used but reliable pickup for hauling and moving. Gary Laming pointed out a used 2014 Silverado for a very fair price (same as they could get at auction). We bought it right away and continued with our day. Subsequently, Peterson has met all "we still owe you" promises and has given great service. We will be buying again.

Terry Arp

Oct 16, 2014

Took vehicle in Oct 1 for oil change and maintenance. Then received email saying we need to bring vehicle in to replace dirty air filter. This wasn't mentioned when we had the vehicle serviced. Not sure why they didn't change air filter at the time we had it in for service.

Ty Benham

Oct 16, 2014

It is interesting to me that I receive calls telling me that the part that was ordered, through the service department has arrive, yet when I call to make the appointment the service department asks me if the parts have arrived? I come in to make an appointment in person but the service person can't find me in the system and when he finds me he asked where I purchased the car? From you of course. Than he wants to know if the part has arrived? He makes the appointment and tells me it will take about 1 to two hours. I bring my vehicle in at 8:30 AM for a 9:00 AM appointment and ask the service representative to call me when the parts has been installed and the vehicle is ready to be picked up. He does not find me in the system at first, than after he finds me he asked if the parts have arrived? I tried to be patient and tell him that your parts department called me to inform me that the parts were there that's why I made the appointment for service. No call from service at 3:30 PM, so I call to see if my 1-2 hours service has been completed, it has now been 7 hours and I am told that the service department is working on it and it should be ready in about 30 to 45 minutes.....really!!!! You have had my vehicle all day. Now you want to charge me full price for a 1-2 hours service job that took 7 1/2 hours. I am patient but this is beyond reason. I need my vehicle, I am a professional real estate agent and I am expected to show up on time and have a dependable vehicle to take my customers around to review properties therefore having my 1 to 2 hours service last 7 1/2 hours is totally unacceptable. Someone needs to get with the program and resolve what ever problems your system or people have in performing on time and figuring out how your parts and service department can communicate with each other. Either your system is broke or your people need better training or both. I have been a customer with Peterson's for many years and this is, I think, the 15th vehicle I have purchased from the Peterson Group. I expect more from someone I recommend and place my faith and trust in for quality products and services. You decide what you are going to do because this is the second time I have been through this ordeal and I am not impressed.

db6332

Oct 11, 2014

Jaquelyn was the best. Service depth was the worst experience I have had in over 8 years dealing with Peterson.Were rude and not organised on dealing with agreement to move stereo to new vehichle. Feo was great in getting resolved asap. Multiple trips made to address issues different stories every time.Sales and financial personal were great to deal with. Not sure want the headache again.

jhawk208

Oct 11, 2014

The personnel in the service department did a fine job of greeting me and making arrangenents to have to oil changed in my pick-up

jenalih

Oct 10, 2014

I have never had nicer customer service, with an attention to a customers needs that went above and beyond. Thank you Peterson Chevrolet for making my week!

duane.hamilton.56

Oct 8, 2014

Compared to past dealerships locally I have dealt with this is always a great experiance. I am sure I will have my vehicles always serviced here.

Jeep 2012

Oct 7, 2014

I purchased my 2012 Jeep from Peterson. They sold me the extended warranty. I scheduled my Jeep for the oil change and they did not have the oil filter. I was not informed this until I actually got there, So I asked to be contacted no they did not contact me. I contacted them and found out they had received my oil filter. I rescheduled and arrived early for my appointment. I was informed it would be about 45 min. after an hour I seen my Jeep out in the bay. Upon getting to my Jeep it was full of leaves and trash. I demanded that they clean it. Not very professional. I then stopped at the car wash on the way home only to find oil on my hood. I would not recommend them to anyone. There service was the worst that I had seen in years. DO NOT USE THEM

tharmd

Oct 7, 2014

I took my 2012 Traverse in for an oil change, tire rotation, and a couple of recalls (passenger safety belt, and air bag wiring). I'm glad I waited a bit to send in this review, because three days later I started seeing oil drops on my garage floor. I looked underneath the Traverse, and oil was leaking from the filter. Another appointment, another two hour wait, and the service guy tells me they tightened the oil filter. I'm good to go. I waited two days, and crawled underneath the vehicle again, and fresh oil is still leaking. Back in again, and this time I get, "We washed everything off, and you're good to go". How ridiculous, and yes, it is still leaking. I'm sick of this place, so I will just go re-do the oil filter myself. I won't be returning.Tom Harmer

jaymedaniel

Oct 3, 2014

It was a great overall experience only thing I could say negative offer a chance at loner car instead of shuttle service other wise it was an awesome experience and Debbie is the best... Thank you

DeacJim

Oct 2, 2014

I brought my 2004 Pontiac Grand Am in to have the turn signal stop a ticking noise = after it was turned off!! Sounds like an easy task == first I was charged $105 to diagnose the problem, then was told it would be $400 more to fix the noise -Think that is a totally outrageous amount to pay for such a minor problem == and I decided that for a ten year old car, to invest over $500 for a minor problem would not be worth while. So, it cost me over $100 to be told that the cost to fix it would be not worthwhile.Anyway, I enjoy the regular service and especially the excellent people you have working there ==and yes, your service agent did apologize for the cost and offer a 10% discount == but that still is a terrible price to pay for a ticking!!!James E. Bowen

2089394247

Sep 28, 2014

I was on time for my 8:30 apt. Since it was to take 3 hrs I took the shuttle home. I was not able to pick up my vehicle until 5:45pm. My truck was not washed.

Jeny Charlton

Sep 23, 2014

Amazing experience. November 2013 we were window shopping and Karen "Big Mama" Martin made the experience so fun and easy that we ended up buying that day. My husband got exactly what he was looking for. We were surprised to see that four hours had passed since we arrived. We were laughing and having so much fun with the process, that we thought we had only been there an hour or so. A few weeks ago we decided to look at new cars for me. So we went back to Peterson Chevrolet - which is four hours away from our home, even though there is a chevy dealership one mile from our house. Karen made the process easy and fun. Terry in financing was a blast, too. Unfortunately we probably won't be buying again real soon, with two new car purchases in less than 10 months. However, I will definately tell everyone i know to go to Peterson and ask for Karen!! Thank you so much for our new cars. Luv ya!!

Ksgray

Sep 23, 2014

Overall a good experience. No problems or complaints. Have used in the past and will use again. Appreciated the shuttl service as the service took 41/2 hours.

snwwhte

Sep 20, 2014

Heather Morris - once again - was a pleasure to work with & have assist me. The Parts & Services dept quickly diagnosed the problem and repaired a disconnected line.

barbra.carlson1

Sep 16, 2014

I went through Debbie Hartwell for service to my old 04 Cadillac Deville. She promised an hour's wait time which I passed pleasantly in Peterson's comfortable waiting room. Right on time, she came to get me, I paid the bill which was reasonable, and my car was parked conveniently outside the door ready for me. I always like coming to Peterson's, it is comforting to be taken care of so pleasantly with no hassle.

pmenjivar

Sep 16, 2014

I purchased a used Honda on 9/6/14 and on 9/8/14 the low tire pressure light came on. I stopped by Les Schwab to have them add air and I was notified that there was a lot of tread out of the center of both rear tires. I had only driven 20+ miles on the car. I called and was told to bring it in. I was treated very well and all 4 tires were replaced. I was very pleased with the service. Thank you!

lesli66

Sep 15, 2014

Very happy with the service for my Camaro, Ian was great to deal with, as well as a couple other employees who I asked questions of while I was waiting. Even though I am from out of state and didn't purchase my car from your dealership, I felt that they still valued me as a customer. I will definitely keep you in mind for my next Camaro purchase

dougdodson

Sep 13, 2014

Peterson Chevrolet replaced my entire transfer case with new GM parts in July 2013. In September 2014, the rear seal of the transfer case was leaking. I don't think it should have leaked after 14 months and 11,000 miles. Debbie called me with the diagnosis. I was told that the seal was leaking and that the wrong fluid had been put in "probably by an oil service shop." When I pointed out that the entire system was replaced last summer, Debbie pulled up my history on the system. She then said "I have to check with the technician and call you back". Upon further review, there were two fluids leaking: transmission and transfer case. Two questions: 1. why didn't the service consultant know about the repair history before she called me (and before the tech started working on the truck?)? 2. Why was I told that the wrong fluid was put into the transfer case?In the end, this was all covered under warranty, so the cost was in line with expectations. But I had to make a trip for service that probably shouldn't have happened in the first place (14 months and the seal goes out??). My experience leaves me wondering about the accuracy of diagnosis and effectiveness of repairs. Thanks for reading my comments.

mortona80

Sep 13, 2014

Ian was professional and treated me with courtesy. The car ready on time and the payment only lasted only minutes. The only problem I had was the pastries were gone!

bcgmann

Sep 11, 2014

I brought my 2013 GMC Acadia into Peterson Chevy/Buick/Cadillac Service Dept off Cloverdale for an oil change, tire rotation, nitro fill, and 27 point inspection as part of my offered Worry Free Driving Maintenance program received when I made the purchase in Feb 2014. I set up the appointment with Debbie. When I arrived I told her what I wanted to have done and she noted I had two recalls that could be done as well so I would leave the car for the morning. As I was waiting on the shuttle home, Debbie came to me and told me my maintenance would have to be done at the Dillon Service Dept off Orchard for they took care of the GMCs. I was told they would do the recalls and the oil change. After I had picked up the car that afternoon, later that evening, I received a voicemail from Debbie that she was mistaken and that since I bought a Pre-Owned Certified GMC that they could due my oil changes. This has left me somewhat confused about the tire rotations, etc. since I did not get one, to my knowledge, and that they are overdue a rotation. I would prefer to have all my work done at one place. Fairview is better for me since I conduct more of my business on that part of town. I just don't want to run into the same thing every time I get my car serviced. Does the Worry Free Driving Maintenance include everything initially offered to my by Peterson or do I need to schedule future service at Dillon and will they honor the 5 yrs of worry free maintenance while under warranty?

Santa123

Sep 10, 2014

Invoice stated that I did not want part painted to match color of vehicle. I assumed the new part would match the color of my vehicle. Was never asked to the contrary. Very poor customer service.

Cwnlulu22

Sep 9, 2014

Josh was great with me over the phone and treated my wife and mother-in-law with the same great customer service when they arrived to purchase my in-laws car. We ended up with a new car as well so great job!!

Bryan & Cast G

Sep 4, 2014

Went to Peterson's to find a replacement car for my daughter. We worked with Gary Laming and Rob Veech. Needless to say, we gave them a tough deal and they made it work. I was very surprised and very pleased. These guys didn't have to make our deal, but they did, and that says a lot for them. Thank you gentleman!

bryg63

Sep 4, 2014

Went to Peterson's to find a replacement car for my daughter. We worked with Gary Laming and Rob Veech. Needless to say, we gave them a tough deal and they made it work. I was very surprised and very pleased. These guys didn't have to make our deal, but they did, and that says a lot for them. Thank you gentleman!

sjazzer

Sep 4, 2014

We had a recall on a part on our 2014 Chevrolet Impala. We called the service dept. we got us in a reasonable time. The part was fixed and we were taken care of quickly.

kenzilulu

Sep 3, 2014

We went in to get my mother a new Cadillac and because of their excellent customer service we both walked out with a new Cadillac!!! They have great people working in their company.

althea.orvis

Sep 2, 2014

We have purchased many vehicles in our life and our experiences at Peterson Chevrolet Buick and Cadillac have been the very best. Our Stingray is the 4th vehicle we have purchased from Peterson (two from the Nampa dealership and two in Boise.) All the sales associates have been great. We were especially impressed with Scott Braun. Thank you Scott!!He was extremely knowledgeable about the Corvette and answered all my questions in great detail.Althea and Chuck Orvis

vivekchitre

Sep 2, 2014

I found customer service of Peterson Buick very excellent and quick. They resolved all the problems we had in the car and above all my first servicing was free of cost.

LGL

Sep 1, 2014

I made the appointment online (days before when it showed all the availability) and was called the next day to reschedule because they received too many apts. for that day through emails, calls, etc. I wasn't able to keep my requested apt and had to change to two hours later, which was right at lunch time (very inconvenient). I asked if my family could be shuttled somewhere for lunch but they said that option wasn't available at that time. They said it would take 45 mins but we were there for 1 hour and 20 mins when I stood up to see if my car was done. It finally was and so I walked into the service dept and had to ask if it was done. They said "Yes" and that they were just going to get me and my children (who had been waiting almost an hour and a half). I also had requested online for them to look into a vibration in the car that causes sinus and ear pressure. They didn't mention it at all when I got my keys and signed for the oil change. Now, I have to go back and make another appointment because they either couldn't handle their service load or they didn't even bother to read my requests that I have documentation for. I was VERY disappointed with the whole process, starting with my apt needing to be changed to an inconvenient time. The plus side was that my oil change was free because it was my first one with them and Ian was very friendly.

Brianne

Aug 31, 2014

We were looking for a used Suburban with low miles and we found the one we wanted at Peterson Chevrolet. We ended up driving for 4 hours to get there and they even stayed after hours so that we could purchase the vehicle that night and saving us from having to stay in a hotel. We would highly recommend them to any one of our friends. I fell like they went above and beyond and the Suburban we bought is exactly what we were looking for and it is AWESOME!!! Many thanks to Gary Laming and Robin Holstad, they were both easy to work with and very friendly and we will definitely be back. Thanks again

paullathouwers

Aug 31, 2014

My buying experience was awesome! Robbie and Terry were great and the rest of the team always smiled and said hello...keep that up! Thanx!

BJKeen

Aug 30, 2014

Confusing where to park. Like the old store approach better. Meet the customer at their car. Bring that back please. They seemed stressed at first but there was a customer in there who was being not so cool. Once we got thru that Ian was very kind and helpful. He even came out to find me and have me sign the paperwork so I didn't have to take all four kids back there with me. THAT speaks clearly to me that they want this to be a great experience. Once inside Karen Martin saw us and made it her mission right then to see how everything was and make sure the kids were all doing great. She should teach lessons in HOW to do customer service. She is amazing. We also saw your finance guy who sold us our last car. He even said hi and was genuinely interested in us. I'm just super impressed and left there so happy. Keep up the great work!

Ron P

Aug 28, 2014

Pleasant buying experience. Joe Sandoval was very helpful and patient in locating the car for us. Very knowledgeable, honest, highly recommended.

jbpack

Aug 28, 2014

This is my second experience with the service department since buying my truck in March. This visit was to apply three recalls and rotate the tires. It was easy to schedule an appointment but upon arrival no paperwork was ready and it took an excessive amount of time to prepare it. I assume the recalls where taken care of as there's no independent way to check. They did rotate the tires but did not properly adjust the inflation pressures. They do not wash the vehicle as most dealers do, nor do they bring the vehicle up once you pay for the service. These are small things that good service departments do that would improve the customer experience.

Dan E.

Aug 27, 2014

This week my wife and I purchased a 2015 Chevrolet Silverado HD with the help of Karen Martin (sales person extraordinaire) from Peterson Chevrolet in Boise. This is the second vehicle we purchased with Karen's help and we specifically asked for her upon arrival at the dealership. She is very knowledgeable of all the vehicle's features and takes the time to explain them both at the time of the initial presentation of the vehicle and then reviews them again after the purchase. She is the purchaser's advocate when arriving at the purchase/selling price. We definitely return to Peterson's when we need another vehicle and will be asking for Karen "Big Mama" Martin.

foltmans

Aug 27, 2014

I had a less than positive leasing experience with this dealership. This was my first service visit and unfortunately it only reinforced my view that they really just dont care about delivering an excellent or even good customer experience. Average seems to be just fine with them.. I called to reschedule my original appointment yet when I showed up they had no record of it. No "I'm sorry for the confusion" was ever said. Instead I was made to feel like they were doing me a big favor by fitting me in. I was told my car would be washed as part of my first service. Never happened! My car was dirtier than usual due to our recent rain yet somehow this still got overlooked?? Its the little things that really make a big difference and this dealership just doesnt get it. Disappointed, again.

Lonnie L

Aug 26, 2014

Excellent, By Far the best car buying experience my wife and I have had. We would like to say thank you to Gary Laming our salesman, He was very professional, courteous and knowledgeable, And all of the entire staff as well. Thanks again, Lonnie and Becky

dillere

Aug 25, 2014

We are very satisfied with the help that Karen Martin gave us when we bought a new Malibu last Friday..Gave us a great check out on all the systems on the car,Thanks again..

JustineP91

Aug 22, 2014

The best part of buying from Peterson Chevrolet was not feeling pressured to buy, they were not pushy and were very thorough about explaining every detail of the buying process.

tybenham

Aug 22, 2014

I ordered a part, it came in and I received several calls telling me the part had arrive. I called the service department to schedule my vehicle in to have the part installed. They asked if the part had arrived to which I replied yes, your parts department called several times. My question is do these two department communicate with each other? Second I set the appointment and asked for my vehicle to also be serviced since I have a 5 year service agreement. When I arrived the service person had to look me up in the system......Question, why did I make an appointment? No paperwork was ready I had to wait for them to process the service order. Second, I was asked again if the part had been ordered, the service person was the one who worked with me to order the part? He went out to the vehicle to see what needed to be replaced....for goodness sake he and I did that already before we ordered the part. He than asked me if I had paid for the part, it is my understanding that the part had to be paid in advance.....after all of this My question remains why did I make an appointment, tell the service person what I needed to have done and than have to come in and repeat everything all over again and wait for them to process the paperwork? Sorry but your system is not efficient and it is very frustrating.

Skidaho

Aug 21, 2014

I just feel if u check your cars that after having my car for a month the battery went completely dead, not a fan of having to pay 160.00 for a new battery when I just bought the car. I know it is sold as is but really!

Hyman123

Aug 21, 2014

Everything went off great. Had the car back when it was promised and it was running fine! I am very happy with the service. And people I work with.

lesmith

Aug 21, 2014

Bought new pick up. Very pleased with the sales staff. Friendly, helpful and professional, not pushy.. This is 2nd vehicle purchased from them. Finance team was also proficient as it took less than 30 minutes to sign paperwork.

Bob Gridley

Aug 20, 2014

Here some honest feedback you requested, Peterson Chevrolet, 12300 West Fairview Ave, Boise, ID. Your charge of 1,297.42 for repair & replacement was at least 300% over what you can get parts at typical part store, you charged $419.60 for what is discussed on internet as a $125.00 part; you would think a Chevy dealer would get parts cheaper than auto part stores...which you do, but you rip off the clients that buy your chevy's; which new cars lose at least 50% value the minute you drive off your lot....your industry needs heavy regulations, your worse than a common shoplifter in a store, this is grand theft...and need to be policed, but some how feel you are entitled to thieve from customers. Apparently your repair/replacement lasted the drive home last Saturday 8/16/14, we didn't drive the Tblazer Sunday, but Monday on the way to work...like clock work the "service engine soon" light comes on and stays on, the $430.00 paid for you to reprogram "update" the "pcm" was theft, also, most likely the Air pump system replacement pump, valve & relay were all faulty parts, one thing that is quite upsetting is "competent" repair/replacement protocol is to replace the hose when replacing the pump, your Chevy shop just left the old one, incompetent comes to mind, most likely were the excessive water comes from... a leaky hose!. This replacement should last at least 7 years, exhaust moisture buildup in 1 day!. You would expect your service rep's to come let you know when they have rec'd info from Mechanic, we waited 1 1/2 hours, then walked to Rep., and were patronized saying they were just coming to let us know, guess your customer's time means absolutely nothing to you corporate thieves. I've unfortunately bought 2 vehicles from your dealership....it appears to be a huge mistake, I expect you to schedule a return service repair without charge, at minimum.

dtaylor9

Aug 20, 2014

Your friendly and helpful staff made this the best buying experience I have ever had!! Thank you for helping me purchase my beautiful 2012 Audi Q5 - I love it!

royalvinprange

Aug 20, 2014

Came in late Friday afternoon. Left Friday night with the truck that I needed.Big Mama and the entire staff were extremely efficient and professional.

adamminic

Aug 19, 2014

2013 suburban steering sensor. Service said two hour fix 29 hours later said we need alignment paid for it but now pulls to right. Not impressed with your service.

Almeidap

Aug 19, 2014

John Ash was excellent. He made sure everything was right. His customer service was excellent had his attention to my satisfaction. Everyone at Peterson ensure the customer is happy.

Donna Weast

Aug 19, 2014

Great job installing mud flaps, hood deflector, and side chrome body moldings. Work was done in a timely manner. Ordered seat covers and Mike was great to work with on the order.

judylee48

Aug 19, 2014

I had a good experience with your staff. I also purchased wipers and they were put on my car without a question. This appointment was for a recall and everything was wonderful.

Mckitb

Aug 19, 2014

We had a terrific experience purchasing our new 2014 Silverado Z71! We received a top trade in on our Camaro(also purchased ar Petersons). We will be back next spring to trade in our 4runner! Thank you for a great experience!

Resslert

Aug 19, 2014

As always, my experience was outstanding. John Ash is very professional and friendly. The parts were ordered, maintenance scheduled and work completed in a timely manner. You have a terrific team!

JoshLeBlanc

Aug 18, 2014

I made an appoitment to have an electrical problem looked at on my 2006 Chevy that I purchased from Peterson in 2011. The accessory person that made the appointment set for Friday at 2pm and said Friday was very empty and it would be no problem.Whne I arrived on Friday at 2pm they could not find my appointment and the person who was helping me (Jim, I think- I am sure you can look at the record to see who helped me). Acted very upset that I was bringing in my vehicle at lectured me on how bringing my vehicale in at 2pm on a Friday was ridiculous and said it might get done, but might have to wait until Monday. This upset me and I stated "Why did I make an appointment?" He said, "Well there are 8am appointments that have not got their cars looked at yet!". He was very rude and acted like I did something wrong by bringing my vehicle to Peterson to be fixed.When we went inside to do paperwork he sated that diagnostic would be $105. I let him know that when I was on the phone the accessory person how made the appointment said they would do the work for $75/hr to diagnos the problem. He the asked "well, who did you talk to?" and acted like I was not telling him the truth. He also asked me "What was the problem with the truck again?" when filling out the paperwork. This really bothered me because I told him exactly what it was doing when we were outside and he obiously did not listen to me because he was upset that I brought my truck in. I again told him exactly what was happening and exactly what I though the problem was and where they should look for the electrical issue (and is exactly what the problem was). This all happened at about 2:20pm. He called me at 3pm and told me they fould the problem and it would cost arround $150 to fix. He then called at 3:50p and said it was done. When I got to Peterson to pick the truck up I saw they had charge me for 2 hours of work. I was so upset with the service that I just paid it and left. I am not sure how 2 hours of work could have been done between 2:20 - 3:50pm. I just paid it because I was truely tired of dealing with it.After this service I will not bring a vehicle back to Peterson and it is very doubtful that I will purchase another vehicle there (which we were planning on doing next year).

CRwaitley

Aug 13, 2014

We were very pleased with our experience at Peterson Motors in Boise, Idaho. They made sure we got exactly what we wanted. It was done in a friendly and efficient way. No pressure. That's important! Gary Laming our salesman was excellent and worked with us to get us exactly what we wanted. This is the third car our family has bought from Gary. We like him we trust him. Nick Permer was efficient friendly and easy to work with. We will make sure we go back to these two guys next time when we are looking for another vehicle. Was a great experience...we left happy, and very satisfied with the service and the vehicle. C.Waitley

prator.lewis

Aug 13, 2014

Recently, we were in the market for a new vehicle because the one that we had was not able to tow an RV Trailer. The Buick Enclave is only capable of towing up to 3500 lbs "IF' it comes from the factory with the Towing package factory installed. Ours did not and our purpose was to find a similar vehicle that would suit our needs. Scott Braun listened to our situation and quickly identified a vehicle that would be perfect for us. He showed us the Chevrolet Traverse with the LTZ package. It was like sitting in the Enclave as the interior was exactly the same except the capability of the Traverse fit our needs perfectly. We are able to tow our new Travel trailer with ease. I was pleasantly surprised to find out that the Traverse has a manufacture recommendation of 5200 lbs towing capacity. We have been very pleased with the total service that we have received from Peterson Chevrolet, Buick and Cadillac.

Sjhartsock1

Aug 13, 2014

I had a good experience when I got my oil changed but when I followed up with a transmission service and had Debbie helping me out wasn't the best of service. She was nice at first but became unpleasant. I hope to not have to deal w her again.

dawnmarierupp

Aug 8, 2014

I scheduled to get an oil change and two recalls done on my Traverse. The customer service department were friendly and gave me a time frame when my car would be finished. When they said it would be four hours to complete the task, they said they could give me a courtesy car in the meantime. However, when they found out I live in Canyon County, they couldn't do so. So I told them to go ahead and cancel the recalls and just do the oil change. They were very understanding of my situation, especially traveling far. The Customer Service Center were able to accommodate me in making sure I wasn't waiting for as long as they initially stated. My wait time ended up being two and a half hours which was reasonable, especially with everything they had to do to the vehicle. I really appreciate the efforts they made in helping me out, especially with a busy schedule that day. The folks their were very friendly and very helpful. I also appreciated my car getting washed afterwards. :)

llopez84

Aug 6, 2014

I am soo glad that I was able to get a newer car and how hard they worked to get the payment that i wanted and to get me into a clean quality used car. I know no other would have worked as hard as they did.

derikdrake

Aug 5, 2014

My salesman Dan was great. I traded in a 2013 dodge charger for a new 2014 chevy camaro. They were able to hook me up with a cheaper car payment and a better insurance payment as well! Dan was confident and took me through the whole experience going above my expectations; he even showed me how to use and helped me set up all the accessories in the vehicle before i left the lot!! I recommend Dan to anyone,

new.mz.scott

Aug 4, 2014

I hate car shopping. Thankfully Big Mamma and everyone else we dealt with were fun, professional, honest, and personable. My best car shopping experience ever! I love my HHR. Thank you for all the time and energy you put into my car buying experience.Patricia Scott

duane.hamilton.56

Aug 2, 2014

I have never had any issues with the staff of Petersons now or from when they were called different. This is a number one service department

Lorigoodwin

Aug 1, 2014

I was I. 2 weeks ago , a part was ordered. I was told it would take 2-3 days. I have yet to hear anything. When I was in a brake switch was replaced for the cruise control. I have had the vehicle in 3 times asking for this to be fixed. Each prior time I was told they couldn't find anything. This was a problem from the time I purchased the vehicle. It was still under warranty when I asked for this to be repaired.p, being told that they couldn't find anything. I have been very disappointed with service. I will will seek another repair shop in the future.

Melissa Meeks

Aug 1, 2014

Over promised and under deliverd. I now am borrowing a vehicle from family due to the lack of communication your sales staff gave. 12 hours to detail a car for delivery. What a joke. Salesman never bothered to call me at all, I had to call him after allowing 7 hours to get vehicle ready.

riverwoods

Aug 1, 2014

When I arrived at the service center, there were 1 vehicle ahead of me in my lane. I waited almost 15 minutes to be waited on. Everything was taken care of after that in a professional manner. The vehicle was ready in less then the estimated time. For some reason or other, the radio antenna was removed and not put back on.This was my first encounter with this service center. I would probably recommend it, but I don't have much of a data base to go on.

JohnColburn

Jul 29, 2014

Recall rapair: ignition switch now feels ruff. Still doesn't recognize key is removed. Door bell dings, doesn't lock wheel. Have to manually lock door or use key fob. Been like this for years.

karmanalder

Jul 28, 2014

Had my car fixed at Boise's new Peterson facility. When I got home, I realized that the charges from the itemized area of my bill did not match what I was really charged. I called and left a message. No return call. Called the following Monday. They were "too busy with a customer" to help me. He called back a while later. I asked about the unexplained charges. They are "misc shop fees" that don't show anywhere on the itemized bill. They are "a percentage of the final bill". What percentage? He didn't know. It's "just fees we charge". How am I supposed to know what I'm paying for when THEY DON'T KNOW WHAT I'M PAYING FOR?!

AliciaEscalade

Jul 27, 2014

Ian in the service department was amazing to work with. He went beyond what he needed to do. The work is more on the quality of the vehicle and not the service department. The service technician simply told me that all of the Escalades on the lot have the same issue and didn't do anything. I feel like a vehicle that costs as much as an Escalade and for only owning the vehicle for 3 months the carpet should not be lifting up. I purchased a Lexus LS460L from Petersons several years ago and the quality in that vehicle was much higher than the Escalade. I love the vehicle but am disappointed in some of the finishing touches they have over looked. It does make me question my choice in purchasing it and will tell others who have asked me my thoughts on purchasing one to look at the finish quality closely.

PixelK

Jul 25, 2014

Heather and Debbie have stellar customer service! I was planning on dropping off my vehicle for ignition work the next day but the bay was still open and though they were officially closed for the day, Heather was very friendly and attended to me anyway, with a great smile and a willingness to accommodate. Debbie called the next day to say they were doing the work and noticed the car was low on a few fluids and offered to system flush/top off. I declined as I was getting an oil change that weekend, but appreciated that they did the system check. I was a little surprised at the estimated price of over $300 for that work and will use it for comparison purposes. All in all, a great experience. And both times (dropping off and preparing to pick up) I was offered a ride to and from. Nice touch!

Bj and Tammy

Jul 23, 2014

We stopped in at Peterson's to just take a look around for a new economy car. Brandon Haun was the salesman who promptly met us out in the lot. He listened very intently to what we were looking for and was very friendly and accommodating. We found a car that we really liked (2012 Chevy Cruze), and he let us take it for a ride without him, which is very important to us because we can openly discuss the car without the salesman present. We loved the car and he had us in and out of there in a reasonable time.

Joe G.

Jul 23, 2014

I just bought a brand new 2014 Chevy Silverado 1500 from Peterson Chevrolet Buick Cadillac in Boise. This is the third vehicle we have purchased from them, and Jonathan "Big Jon" McConaughey has helped us each time. He is very helpful and a lot of fun! I told him exactly what I wanted and what I was willing to pay, and he (along with others) found a way to make it happen. I will definitely continue to purchase my vehicles from them as long as Jonathan is there. I'm sure there are others in the company that could help me as well, but he is a rockstar for sure! I told him the first time we met that if he treats me good I will continue to come back and purchase more vehicles from him. He has held up his end of the bargain and so have I. I look forward to working with him again on my next purchase.

dontwanttoo

Jul 23, 2014

This is the 7th Car that I have bought from Karen Martin. I live in Utah, but the only place I buy my cars from is Peterson's and from Karen. From the time that my wife and I decided to buy a new car to when we took delivery the process went very smooth with no hazzles or problems. I called Karen to let her know I was in the market for a new car. She directed me to the Peterson Website. I picked out the one I wanted and when I showed up at the Dealership, the Equinox was out front waiting for me. I love working with Karen and Peterson's. That is why I keep coming back.

jguill004

Jul 23, 2014

I just bought a brand new 2014 Chevy Silverado 1500 from Peterson Chevrolet Buick Cadillac in Boise. This is the third vehicle we have purchased from them, and Jonathan "Big Jon" McConaughey has helped us each time. He is very helpful and a lot of fun! I told him exactly what I wanted and what I was willing to pay, and he (along with others) found a way to make it happen. I will definitely continue to purchase my vehicles from them as long as Jonathan is there. I'm sure there are others in the company that could help me as well, but he is a rockstar for sure! I told him the first time we met that if he treats me good I will continue to come back and purchase more vehicles from him. He has held up his end of the bargain and so have I. I look forward to working with him again on my next purchase.

oasis42

Jul 22, 2014

Problems with my brand new car were not fixed the first time. It took two visits and several unnecessary miles on my new car. Glad it was under warranty. Overall it was a frustrating experience but the department did their job in the end.

tomandgail75

Jul 22, 2014

We really appreciated the friendliness, thoroughness and fairness of all the employees we dealt with at Peterson Chevrolet. We especially enjoyed the help and attention to detail given us by Jonathan Mconaughey. He was absolutely joyful. So it was a tremendously exhilarating visit.

Hank J

Jul 21, 2014

This is my 7th Car that I have bought from Karen Martin. She is the best!! I live in Utah, but would not buy a car from anyone but Karen. I called Karen from Utah and reviewed their inventory on their Website. When I came in to the Dealership, the car I had selected was ready and all I had to do was go through the car buying process. The whole staff at Peterson's was great in understanding that I was from Utah and had a short amount of time to complete the purchase.

Donna Weast

Jul 21, 2014

Had accessories installed on new pickup. Very pleased with the running boards and spray-in bed liner. Nice to have the shuttle to take me home and pick me up.

pat.burba.bassett

Jul 20, 2014

I brought my car in for an oil change and to have the rear wiper replaced. The rear wiper was not replaced after I requested it on the "notes" section when making my online appt. What is the world class inspection anyways? I have one tire that has been leaking air. When I picked my car up after the rotation, do you think I would have gotten 5psi worth of air? NO! Then my sensor for my problem tire went out on my drive home. After contacting Toby, the service manager he told me, that a rear wiper would be held with my name on it, and they would reset my tire sensor. Has not been done yet, as I live some distance away. My advice is to have a checklist of the items inspected and have a copy given to the customer.

teebook44

Jul 20, 2014

I have nothing but great things to say. My sales consultant Brandon Haun was very personable, energetic, knowledgeable and more importantly honest. Total Rockstar Salesman!

guthrie775

Jul 18, 2014

I can't speak of the "actual" service at this point, because our car is still in the shop. However, that being said, due to the nature of our recall, we were given a rental car free of charge until our car is repaired. The staff seem to be friendly and professional. Overall a little better than average experience with all things considered.

Anitajrich

Jul 17, 2014

I brought the car in to get a price for resetting some buttons in the dash. They had it fixed an back to me in 20 minutes! Everyone is so nice.

hhexum

Jul 17, 2014

I leased a 2014 Chevrolet Impala LS.The employees are very knowledgeable, friendly, and get things done quickly.Thank you to Justin in sales who did a great job! I will recommend Peterson Chevrolet to my family and friends.

garydebby

Jul 16, 2014

Gary did a great job and was very helpful. We really love the truck and were pleased that it was all checked out in your service dep. So far we really love the truck.Thanks Gary

Jane Camporeale

Jul 16, 2014

I don't have the car back as yet and my husband is questioning why such a thing should happen to a car with 22,000 miles.

jasonpennington

Jul 16, 2014

good experience working with Tim and his knowledge of the car and product. We are enjoying our vehicle and cant to take it on a road trip!

Ramsey05

Jul 16, 2014

There are five things that could have enhanced our buying experience. 1. A dent in the side passenger door was to be fixed. When we came to pick it up it had not been fixed. When I inquired why, I was told it was the best they could do. In reality the dent was never looked at.2. We were sold the car on the premiss that it was corporate executives personal car. We have since looked at the carfax report and found it to be a rental vehicle.This find did explain the excessive dirtiness of the ceiling, visors and candy between the seats. 3. We were told the vehicle was certified used and everything worked. The rear DVD screen does not work. I feel that should have been apart of the check list.4. We came into the dealership on Saturday. We were told the vehicle was to be shipped away the Monday after because of its corporate status. It was in fact a rental purchased at auction with no destination.5. There are pry marks on the side airbag covers (both sides) that suggests deployment. With no recorded recall it is hard to know what really happened.Terry Taylor was excellent to work with on the purchase.

Suzapair

Jul 16, 2014

My experience at Petersen Chevrolet has always been very good. the service is great and done in a timely manner. I will always have my service completed at Petersen Chevrolet.

tanyansung

Jul 16, 2014

My husband and I are very happy with the service we received and we will be coming back to the Peterson dealership again. Thank you!

shyguy

Jul 15, 2014

Was about to leave on a four-state driving vacation and popped in to see if I could get a maintenance service without an appointment and Debbie wrote me up on the spot. She programmed my new cell phone to the blue tooth system and was very friendly and helpful. Was sad to see from their diagnostic report that I needed an alignment which was unplanned but very timely since I was going to put about 1800 miles on the tires in the next two weeks. Only negative was it got very busy in the service area and Debbie and one other advisor were answering phones, dealing with several mechanics, running back and forth to the copy machine and greeting the new customers...much confusion and yelling back and forth while I just stood back and watched the circus. Debbie is awesome and wore several hats at the same time. She's a great asset to Peterson's.

Zippo-69

Jul 15, 2014

Treated with courtesy and respect by all I dealt with at the dealership. All questions answered with thourough explanations. I felt totally comfortable in purchasing the vehicle and have since been impressed that the staff continues to check to make sure I am pleased with my vehicle.

a.d.culbert

Jul 15, 2014

I appreciate all the work you did, helping us get the car my family needed. I feel that my family will save money with this gas efficient car and will xxxxx safer as well!! Thank you again for everything!

ceats

Jul 15, 2014

Friendly sales rep., Mr. Coronado was not pushy, had the truck up front ready for us to test drive before we arrived. The truck was just what we wanted price and trade in were the things we needed to come in-line. We did.

Dorisuw

Jul 15, 2014

Debbie is always good at getting me in. She gives a loaner car which makes my day so much easier and she is so busy but remembers me and makes sure I am taken care of

duane.hamilton.56

Jul 15, 2014

Thanks for making me feel like I was the customer and that I was important to your dealership. I have dealt with other dealerships, Edmark, in town and would never go back.

kscookie

Jul 15, 2014

Wasn't sure exactly what I wanted going to the dealership, but had a pretty good idea it might be a Volt. Turned out that Todd and crew ended up spending a lot of time with us to make sure the deal we had was good for everybody. Am still wary owing to recent numerous recalls and ongoing service; that is still to be seen.

Mkuenzli

Jul 15, 2014

Gary has been my salesman since 1995. I will recommend him to anyone that asks my opinion and even to those who don't. He is knowledgable, low keyed. No pressure just fantastic service. Any time I am in the market for a vehicle, I will seek Gary out.

glkaiser

Jul 13, 2014

My routine maintenance was done in a timely and professional manner. I had scheduled an appointment in advance and when I arrived at the dealership they were prepared for me and went the extra mile to make me feel welcome

hkinid2

Jul 11, 2014

Employees were great. Greeted promptly. Feedback: why couldnt the replacement part be shipped overnight to avoid being without air conditioning for 4 days in near 100 degree heat? Was under warranty - was this a cost saving measure at the customers expense? Also - shuutle vans seem run down. Not very clean and not taken care of. Steering wheel shook and gave the impression the car was not being maintained. isnt this your line of business and dont you want to model a well maintained vehicle? Drivers were friendly and helpful.

markp2c

Jul 10, 2014

I brought my car in to have the ignition cylinder replaced as per the GM recall. The service writer was very friendly and the service was completed in less than 24 hours.

mg72068

Jul 8, 2014

My husband and I were very pleased with the friendly and professional service we received when we were purchasing our new car. Jonathan spent extra time teaching us about the new features on the car and never gave us the feeling that our needs were unimportant. We have been customers of Peterson Chevrolet Buick and Cadillac for a long time and have always found their staff, both in sales and service, great to work with.

dsgat

Jul 3, 2014

My experiences with Peterson Chevrolet have always been great! That is why I have purchased 8 vehicles from them in the past 12 years. The dealership is always clean and organized. The staff from sales to finance to parts and service are friendly and courteous. They have always gone above and beyond in making me and my wife feel like valued customers. I am extremely satisfied with my beautiful new Silverado, as I have been with every car I have purchased at Peterson's. I highly recommend Peterson to anyone looking for a dependable used or new vehicle.

jreidy

Jul 2, 2014

I would definitely recommend Heather in the service department. She was Excellent. She was very courteous, quickly responded and fixed the issue quickly. I will use her in the future for my service needs.

Bm76435

Jul 1, 2014

Todd was wonderful to work with! He went out the extra mile and found the perfect vehicle for us!This review process is worth -10 stars!!!!

kc3580

Jul 1, 2014

I called the dealership to place my car in the shop for the forth time. When I spoke to the gal on the phone she interrupted me many times. I explained to her that I had many problems happening with my car and that I needed a technician to look at it. I also told her that this is the third time my brand new car would have to be in the shop. She set an appointment and asked me if there was anything else. She had no customer service skills what so ever. I got to the shop two days later and the service rep had no smile, no real greeting and no customer service. To me I felt like I was an inconvenience as we went through what he was told about my car by the appointment setter. I explained to him that this was the third time my car had been in the shop and described the issues. He told me that with this many things they would need it for the weekend. I told him I needed my car and he sighed saying with this much to diagnose I'll spend as much times as I can and get back to you. I don't know if he was having a bad day or what.When I picked up my car they told me they could not duplicate any of the issues and the oil had been changed. He was nice enough to get me a copy of the past work orders. I went home and the next day the check engine light came on. By this time it was Sunday, so I called them on Monday and talked to the same guy again, who really didn't sound all that happy to talk to me and told him about the check engine light. He told me to tighten down the gas cap and then call back if it was still on the next day. I am done dealing with Peterson and going to try the service department at Edmark. My check engine light is still on, I have a huge trip to take and this so called brand new car has given me nothing but issues. When I pay this off, I will never buy another Chevy again!

mksb6572

Jun 30, 2014

Everyone was very friendly and helpful. It was a pleasure working with them. Very knowledgeable. I didn't feel a lot of pressure to buy a car.

mikeandkima

Jun 26, 2014

Easy dealership to work withLet us take the car to our mechanic without hesitationFixed problem with car before sale / no hassle about fixingFairly quick with sale ( always a plus )No pressure sales ( makes the customer to want to come back )Thank you,Mike Andersen

shyguy

Jun 25, 2014

Leaving on an extended road trip this weekend and wanted the car totally checked over. Ended up needed a 4-wheel alignment for $89.95 which was ok. When I got home I sat down at my computer to check emails. Ironically, there was an email from your internet sales guy advertising a 4-wheel alignment for $79.95, which was rather irritating since I had just left your place. I returned the next day to ask Debbie about this and she seemed somewhat surprised but did process a refund for me. It's really funny since I was still in the waiting room at the very time this email was sent to me at home. Wouldn't you think that your service advisors should be made aware of impending service specials that avoid an irritating occurence such as this? The email said to "present the coupon" to get the special price. Personally, I think it's a little sleazy that a potential customer would lose out on the special even when the service advisor is aware of it. Just sayin.Another slightly negative note......your popcorn machine was empty, your coffee pots were empty and several varieties of soda pop were out.Just a little irritating since I was a prisoner in that waiting room for almost two hours.Can I just mention another observation? First, I was thrilled that I was immediately greeted by Debbie with no waiting. She and I were inside the car for several minutes while she programmed my new cell phone to the blue tooth program, which was much appreciated. By the time we went back inside, more cars had arrived and their owners were crowding into the service advisor room. From then on it was very hectic. Debbie was answering phone calls, talking to a mechanic who came to ask her questions, running back and forth to the copy machine, all of which while I was standing at her desk biding my time. She told one phone caller that they were short handed (why?) and seemed to speak bluntly and abruptly with other phone callers. She was doing an awesome and thankless job and was put in the position of wearing several hats at the same time. I worked as an office manager for retail dealerships for 42 years in Calif, Oregon and Idaho and know that service advisors are under a lot of stress. She was doing an excellent job and should be commended. Sorry to be so long, but as a retired dealership employee I notice a lot of positive and negative situations when I visit a dealer. Thanks for allowing me the space to voice my observations.

Wachtell

Jun 24, 2014

The service is always excellent but my 2007 Suburban isn't holding up. In the past twelve months I have replaced everything in the car.

2014SRay

Jun 22, 2014

The repair work was set up by John Wright, the person who had ordered my 2014 Corvette Stingray for me. I worked through Francis in the Service Department. The repair work was completed in the exact amount of time promised. The repaired chip is unnoticeable and looks exactly like brand new. The car was washed and detailed and remained parked inside throughout its stay at the dealership. Thank you for your attention to detail and the great care you took of my "baby".

DRIC

Jun 21, 2014

I recently purchased a truck with the help of Jonathan McConaughey (Big Jon) in Boise, and highly recommend him as a resource if you are in the market for purchasing a vehicle. He provides great service (he is also a lot of fun), no pressure and quite straightforward. Two other young men (Justin & ??) assisted us as well, driving us around in the golf cart and really helped make the purchase a fun experience. The fiance department was able to get us a very good rate, the only negative part of the experience was the extended warranty conversation while securing the loan. I think Peterson should review the method that is being used for selling this product. It was quite uncomfortable and high pressure and gives the buyer second thoughts about purchasing a vehicle from this dealership.

mem21259

Jun 21, 2014

Todd was friendly and on the ball. I spoke with him on the phone prior to coming in. When we arrived he had exactly what we were looking for ready to take for a test drive. We were limited on time and he got us through everything in a timely manner.I will recommend Peterson to all my friends and family, when they are in the market for a car and I will send them Todd's way.Thank you Todd.

jrdawson

Jun 20, 2014

always have great service. always lets me know if repairs are needed. Easy to work with on time to call in for service. If not waiting having rides to home or work.

grimshau

Jun 18, 2014

Wife and young children stuck in the waiting room for an hour and a half. This dealership location needs to consider offering a quick lube facility like their Stampede Dodge location. A standard oil change and general checkup should be a maximum of 30 minutes.

benball

Jun 17, 2014

This relatively simple repair was to expensive to repeat. I plan to share this with as many others as possible so others can prevent this cost

Cheri

Jun 16, 2014

Jonathan McConaughey was awesome. Took the time on his day off to deliver a new Equinox and took the time to show me the cars features very thoroughly and in a very professional manner.

JohnMcAllister

Jun 15, 2014

The salesperson, Wayne Brown, was well informed on the Chevy Cruze and was able to answer all our questions. In additional the dealership had numerous vehicles with a full range of features. The only complaint I had was the financial person took too long and was just disorganized. Nevertheless the experience was very positive--almost entirely due to Wayne.

2014SRay

Jun 14, 2014

I was greeted as soon as I walked into the Service Department office. The Service Agent was courteous and personable. The installed mud guards look great and do not detract, whatsoever, from the car's sleek and sporty appearance. The coating sprayed onto the car appeared perfect with no noticeable flaws of the coating process. I am very pleased with my visit and the quality of the work that was done on my new car.

geosev

Jun 14, 2014

Chris was OUTSTANDING. His knowledge of the product and his ability to explain the benefits made the purchase a breeze. More importantly, my wife and I appreciated his honesty when it came to the potential negatives of the car. The in the same breadth of explain the pitfalls, he provided solutions to avoid any issues. Brilliant.Thank you Chris!

sillysmiles101

Jun 13, 2014

I would recommend this dealership to others but a different salesman. He really only seemed interested in getting a sale. I kinda felt pressured into liking the car I ended up buying. I mostly like it there are just some things I would like in a car that I am paying so much for, like a color that I really like.

Sonic1.4

Jun 13, 2014

I always go to Peterson to get my vehicle serviced, I always leave feeling satisfied! They always have a solution if I have a problem. Great people, and great service!

AlanWarner

Jun 12, 2014

Debbie is your Top Performer for Service Reps.. She is the best I have ever dealt with. I Have worked with Debbie for a long time and have always been very pleased with how she handles my Service needs. She represents your company very well.

Beltorres

Jun 12, 2014

Had a wonderful experience at Peterson Chevrolet..I purchase a car and love how efficient my new vehicle is. My Chevy Cruze has wonderful gas millage, safety features, and its a awesome fit for my family.

jmkrbk

Jun 12, 2014

Brand new Cadillac SRX4 - Car was sent to Body Shop to have door imperfection repainted. Passenger front seat had a small split so Service Department ordered in new seat. Upon picking up car and checking out new seat while at service center, immediately notice the console side of the passenger front seat was heavily scraped / scratched. When pointed this out was told by Service Dept that they were not sure how that could happen when it was the driver's seat they replaced not the passenger seat, we quickly corrected the agent that it was the passenger side. The agent took pictures and advised the console panel will be ordered in and replaced. When we opened the driver's door to leave the floor mats were covered in dirt, we called the agent back he said that had to have happened at the body shop. Service took car and cleaned inside and washed outside. Back bumper had a 1" white mark on it when we purchased, we asked Service to remove. When we picked it up it looked horrible, it was now a faint white circle doubled or tripled in size. Now frustrated with everything else, we pointed it out and said we would take care of it. We have tried Armorall and it does not come off.

lisa_eric

Jun 12, 2014

The service I recieved was very good and timely. My only issue is that on Tuesday, 3 June, I went to your Peterson Chevrolet websit and requested an appointment through the "Schedule Service" page. I left both phone and email addresses, and then never heard back. I had requested a Saturday 7 June appointment for a regular oil change/tire rotation service, but I never heard back from your company to confirm the appointment. I finally called on Thursday afternoon and scheduled an appointment via the phone. At that time I asked about the internet requested appointment, but the person who took my call said there was nothing on the books for me. So, if you are going to offer customers an automated way to make an appointment then that process should work. You may want to look into that system or discontinue it?Sincerely,Eric Leaming

Peterjparke

Jun 11, 2014

Seemed that Heather was overwhelmed as I arrived at 8:30.. Car was serviced and some other warranty stuff done. Car had greasy hand prints on the rear hatch and on the drivers door. Car was not washed as I had previously washed it the day before. Heather did ask if I wanted it washed after the fact, but I declined.... I would have used the car wash but they never wipe it dry, therefor it would have looked worse than when it came to your shop....

Bel

Jun 9, 2014

Had a wonderful experience at Peterson Chevrolet..I purchase a car and love how efficient my new vehicle is. My Chevy Cruze has wonderful gas millage, safety features, and its a awesome fit for my family.

gabo56

Jun 9, 2014

I went to several lots and searched online for the new truck I wanted. I worked with Stacy Lint, the Peterson online representative and she was very helpful and followed up several times to communicate with me by phone because I was out of cell range. Stacy lined me up with salesman Todd Crawford who spent time showing me all the features of the truck and then found the model and features I wanted on a truck at another dealership. The other dealer lots I visited did not offer to find the vehicle I wanted.

jrdawson

Jun 8, 2014

I had a service time for 2pm then I realized the car was going to California later in the day. I called at 7:30AM and asked if I could come in earlier. I was given the time of 9AM which worked out better for me. Great service and great personnel to work with.

Karileem

Jun 8, 2014

Heather is always friendly but This time I'm rating my experience low. Seems the dealership is getting too busy to keep up. Took many calls back and forth to set up an oil change then took an hr and 40 minutes. I have a 2013 Eacalade so the oil change was free but sometimes free isn't worth almost 2 hrs of time.

Brandon and Sadie

Jun 2, 2014

Todd Crawford was more than helpful and very upfront when my wife and I started our new car search. We ultimately decided to go with Peterson because Todd was able to get us what we wanted for the price we wanted. Todd even washed our car later that day after we drove on some dusty roads!

JMK

Jun 2, 2014

Very good buying experience at Peterson with the help of our salesman Dan Coronado. Dan was very personable, professional, courteous, and knowledgeable. We have been past customers and would not hesitate to repeat or endorse our experience.

bouche2

Jun 2, 2014

Chris and Nick did a great job on getting us into our new vehicle. They made the buying process easy without any back and forth on the pricing. We will definitely use them again as well as recommend them.

jranderson32

Jun 2, 2014

I purchased life time oil changes when I purchased my vehicle new from Peterson Chevrolet. They always treat me with respect and go above and beyond an ordinary oil change. They volunteer to wash my vehicle and if I have the time, they have vacuumed it out as well. They walk out to greet me when I arrive, they review the miles and offer additional services that may be necessary without pressure or guilt it I decline. They may cost a little more than some other auto service companies, but I have never felt like the work they have done would require additional follow-ups or repeats. I currently live in California but I always try to take my truck there when I am up for a visit. They have definitely added to my car ownership experience. Great work team.

Gordon

Jun 1, 2014

I had been looking for a late-model Suburban or Yukon XL to replace my troublesome Lincoln Navigator and was about to buy one from Phoenix because I had a very specific set of requirements and was unable to find one in Boise. Just before committing to the one in Phoenix (which was being brought up by another local dealer), I once again checked cars.com on a whim. Peterson had posted a listing for one that met my requirements so recently that they didn't even have photos up yet. I only had a short time before a party started so I just ran up to look at it. I met Todd Crawford who was very knowledgeable about the vehicle and quite transparent about the negotiation process. We came to a price thousands of dollars less the the one in Phoenix. I agreed to buy the truck and Todd expedited the process and we were out in 45 minutes. I didn't really care for the F&I part where they try to sell you extended warranties and such because I was in a hurry. I'm an experienced buyer and I know what I'm looking for. If I wanted an extended warranty, I would ask for one. I think I got a good price and the vehicle is in nearly showroom condition. I'm very pleased and would recommend Todd and Peterson to anyone shopping for a new or used car.

Hank Quilantan

May 31, 2014

Nick Perner did a great job on finding us this vehicle. I would definitely use them again.

SamCamp2

May 31, 2014

It's always easy and convenient to do business with Peterson and I expect to be taking both our vehicles for service in the future.

tcglick

May 31, 2014

Heather our service agent for the day did a great job! Friendly, efficient and very knowledgeable. Got us in and out in no time.Loved our shuttle service driver- John. Courteous and super friendly, as well as quick to get us where we needed to be!

Druffel11

May 28, 2014

Everything was wonderful and went faster than was supposed to! I would definitely go back if I needed another service with my car! Thank you!

sdjan51

May 27, 2014

This is the second time I have had an occasion to use the service department as the problem was the same except another window needed a new motor. The person who signed me up for service ( Heather Morris, Service Consultant) was courteous and very helpful. When the problem was assessed she described the of repair needed and the price. This was done quickly and accurately. I was surprised to find that the repair was done and I had my car back before closing. I would recommend this repair department to anyone.

alexmwt

May 23, 2014

If you are need of some help finding the right vehicle at the right price, please go see Big Mamma at Peterson in Boise. She is the best and I would not go to anyone else when I am in need of a vehicle.

Jay

May 21, 2014

I was in the market for a new vehicle and shopped my hometown for prices. As you know the same old typical salesmen stuff occurred filled unlimited emails, phone calls and obnoxious rhetoric followed up by an incredibly high price. I knew a guy that had purchased a vehicle from PETERSON Chevrolet, Cadillac, and Buick and was very complimentary about the experience. In one 5 minute phone call I received an initial quote of thousands cheaper for the same vehicle. I flew in and the RED Carpet was rolled out. These guys are awesome and they make buying a new car a very pleasant convenient experience. Appeared to be very customer service oriented and all in all very professional. I suggest giving these folks a serious look!

jason17

May 21, 2014

I was in the market for a new vehicle and shopped my hometown for prices. As you know the same old typical salesmen stuff occurred filled unlimited emails, phone calls and obnoxious rhetoric followed up by an incredibly high price. I knew a guy that had purchased a vehicle from PETERSON Chevrolet, Cadillac, and Buick and was very complimentary about the experience. In one 5 minute phone call I received an initial quote of thousands cheaper for the same vehicle. I flew in and the RED Carpet was rolled out. These guys are awesome and they make buying a new car a very pleasant convenient experience. Appeared to be very customer service oriented and all in all very professional. I suggest giving these folks a serious look!

kingman67

May 21, 2014

John never installed confidence. John was not very helpful, the last time he left my wife sitting and forgot to tell her car was done!

mpzneagle

May 21, 2014

I have been working with Heather for all of my service needs on several different vehicles for several years. She is honest, caring, friendly and knowledgeable on all aspects of service. I have referred several friends to her, as I believe there is nobody better in the area. She goes out of her way to explain things and to work around my schedule. Thank you for all you do for me!

stinngray

May 21, 2014

April 23, 2014 I purchased a 2010 Corvette Grand Sport. I was generally, very happy with the experience. It was a certified pre-owned vehicle so it had been given the full treatment of inspections and maintenance, including oil and tires. During the purchase process, I was asked if I wanted to purchase the extended warranty on the tires. Being as I was asked to pay for the manufacturer's warranty, I knew it had been purchased with the tires. I was put off to be buying a forty thousand dollar car and be asked to pay for tire warranty on top of that, so I declined. I did not receive any paperwork for the tires after the purchase and do not even know where they were purchased. This all came to light because, after travelling approximately seven hundred miles, in less than thirty days, I cut a tire. It was on the face but at an angle, separating the belts and making it an unsafe repair. After contacting the dealership multiple times, I still don't know where the tires were purchased or even what the mileage was on the car at the time of purchase. Good-year, on the other hand has been most helpful. After contacting their corporate office, they are selling me a tire at a pro-rated, wholesale price. However, since it is a specialized, high speed tire, it is taking a week to have it shipped in. I meet with a group of Corvette owners every week. In fact, when I purchased the car, I drove it off the lot and to the meet. They were the first people to see my new car. They got to see me drive my pick-up in today and listen to the reason why I wasn't driving my Corvette.

chevy rider

May 19, 2014

I had a very good car buying experience...never felt pressured and got all my answers before talking numbers. Highly recommended. Thanks Marco

Jon D.

May 19, 2014

Very good buying experience at Peterson Chevrolet with the help of my salesman, Jonathan McConaughey and John Wright. Professional, courteous, knowledgeable and, most of all, patient define my buying experience. Would not hesitate to repeat or endorse my Peterson Chevrolet experience.

bandscarroll

May 19, 2014

When we purchased the Jeep, we also purchased the package having the protective finish put on. We were told we would be called within the week to have it done. We were never called, and I had to leave for Portland for 2 weeks for our daughters surgery. My husband ended up having to stop by the dealership, only to be told we had fallen through the cracks and been forgotten. My husband was told I could have a loaner car when I brought the Jeep in....the service rep was not aware of this, but he did get right on it and had a vehicle for me in a short period of time, which I appreciated because I could not be left without a vehicle because of our daughters illness. We have done business with Petersons for YEARS....purchased all of our Jeeps from them. I am sorry to say that this was our most uncomfortable experience.

jstrlxn

May 19, 2014

Although it took several weeks to receive our new Camaro the experience at Peterson Chevrolet was a smooth one overall. All the employees we dealt with were courteous and professional. We selected a model that had not arrived to the dealership but we proceeded with the purchase due to that Camaro we saw on their website was the one for us. We love our new car and highly recommend you visit Peterson Chevrolet if you are in the market for a vehicle.

messman

May 19, 2014

I'd been scouting a new vehicle for some time but hadn't seen one that was quite right. I even looked online at a few locations. Your lot had several of the type I was looking for and test drove one that I liked. Jake was very friendly and helpful and we took the truck for a drive. Rob was very helpful and encouraging and the whole experience turned out for all of us.

publey

May 18, 2014

I was punctual and so were the technicians. Everyone was pleasant and I was treated fairly. I had to wait about one hour for a oil change.. Shorter would have been better but I was fine with it.I do remember EDMARK Chevrolet used to wash my car when I brought it in for service!!:)

rrcooke

May 18, 2014

It was a regular oil change, complicated by a power outage. Debbie kept me informed and updated on the delay. I was pleased under the circumstances.My car is a 2005. At about one year old a front running light went out. The quote to fix it was $150. It was actually the wiring harness that had gone bad. I was also told that it wouldn't be covered by warranty. I understand the bulb not being covered, but why not the harness, it isn't something that is a regular maintenance item. Anyway, I didn't have it fixed due to the expense. I have driven it around for the past nine years answering many people's questions about my vette not having a functional light. With all this bad press Chevy has gotten, they would have been better off fixing the thing in the first place. What causes a wiring harness to go bad anyway?!I've had lots of good experiences with the dealership over the years. This is just one item that has bothered me.Ron CookeP.S. The light is still out.

xdanthin

May 18, 2014

We were pleased with our experience at Perterson Chevrolet. We did feel that we paid more than we wanted to, but it was a fair price. Our salesman Andrew was pleasant, and the gentleman who helped us with the extended warranty was enthusiastic. We still have to schedule an appointment with the Volt specialist in order to learn all the special cool features of that vehicle. The car is a jewel, we really like it.

charityfounder

May 17, 2014

We have worked with John Nash for several years. He is always VERY professional, friendly, and informative. I recently took my 2013 Cadillac in for a recall, which was handled expeditiously. Even before we moved back to the Boise area a year and a half ago, I took my (then) SRX to John. I trust John implicitly.

LailonnieSchneider

May 17, 2014

My wife and I made a follow-up visit after I spent some time at the dealership waiting for my Corvette Roadster. I met Ron on the lot and asked him if they had any Cadillac CTSV's used. He showed me one with the mileage too high, so we strolled up to look at this CTS Wagon. The car was immaculate with low miles and I really liked the color, so I brought my wife up the next day to get her opinion. She didn't even hesitate, and the next thing we knew we were driving it home. We really enjoyed the "no pressure" style of Ron Dye. We have been customers of Petersons for seven years and feel right at home the staff. Their friendliness and efficiency are greatly appreciated.

2poor

May 16, 2014

Karen Martin has always treated us great and given us fair deals on all the cars we have got from her. If asked if we would buy from her again I will say yes. I will how ever say I am very disappointed In the last car we bought from Peterson as it was to go into the service department for a check over. On pickup looked like the inside of the car was rushed and not cleaned. Driving car home check engine light came on with misfires and engine oil had not been changed as told. Safety things like ebrake not working which Peterson fixed but broke handle in the process does not show well. If I buy a used car from Peterson in the future we will not pay a week in advance and wait for the car to be done. I guess what I am saying is the cars that are used on your lot is checked out with care for the customer. The cars you sell before it goes on the lot Peterson have their money and who cares how the car is on delivery to the customer.

BrianGrant777

May 16, 2014

I purchased a 2006 Chevy Silverado recently. The experience was good, I felt comfortable working/negotiating with your team, and I would recommend Peterson to my friends. A couple of years ago I purchased a used Camry from you, and that experience was also good. Keep up the good work! I really appreciate an auto dealership that I can trust is seeking to work with potential customers with integrity.

MikeKerbs99

May 16, 2014

Great communication, friendly service, my car was quickly repaired for me and is running great! Highly recommend using Peterson for your automotive service needs. Thanks!

pfcboi

May 16, 2014

Ian was very friendly. He took the time to explain everything but yet I didn't feel he was trying to rip me off. I can get an oil change anywhere but I'll come back because of the employees.

RalphGrahek

May 16, 2014

Since this problem was intermittent, it took two visits to determine what was defective and another visit to get it replaced. Outside of the extra time to take the vehicle in multiple times, I am satisfied with the service.

Ssshook6434

May 16, 2014

bank and Peterson took $280 from me because of your mistake! You called and got the payoff, then confirmed that we could stop our payment to the bank twice when we asked. Then you called me and said I needed to pay you all the difference and embarrassed my fily while we were in Las Vegas so we had to come home early so we would not get charged interest on the amount still owed to the bank.

Kelly

May 5, 2014

We had been looking for a new car for quite some time and found what we thought would work for us on Peterson's web site. Made some inquires on line and Nick responded almost immediately letting us know what the vehicles were like, the options that were out there and and would do what ever it took to earn our business. Todd was the salesman and did an awesome job showing us the details and explaining the cars abilities. Ended up buying the one we went over to look at but it took them until well after business hours to get the job done but never complained once. The overall experience was great!

Aloha from California!

May 2, 2014

Were were treated exceptionally by Cesar Suarez at Peterson's Chevrolet. As a military member, stationed out-of-state, we looked all over for exactly what we wanted and Peterson's had it in our home state! Cesar was very patient in negotiating with my family (on our behalf), and closing a very fair deal. After looking all over (especially in the state that we are stationed in) for our car, Peterson's had the best selection, at the best price. Because of our experience, I would recommend Peterson's and Cesar Suarez to anyone.

Steven & Maribeth Shook

Apr 28, 2014

I would like to say thanks to: Marco Lo Lacono Peterson Chevrolet Tel: 208-599-0097 Email: mloiaconoatpetersoncars.com His see through perception got us working on a vehicle in minutes from our arrival to the Peterson Car Center. He was a blessing for my wife and I to work with from handshake to handshake. We came with a lot of knowledge and he took that and turned it into a New Van... He will stand by his clients and go the extra mile for you. Steven & Maribeth Shook

theGoldClass

Apr 28, 2014

I would like to say thanks to: Marco Lo Lacono Peterson Chevrolet Tel: 208-599-0097 Email: mloiaconoatpetersoncars.com His see through perception got us working on a vehicle in minutes from our arrival to the Peterson Car Center. He was a blessing for my wife and I to work with from handshake to handshake. We came with a lot of knowledge and he took that and turned it into a New Van... He will stand by his clients and go the extra mile for you. Steven & Maribeth Shook

sdowlin

Apr 9, 2014

Our experiences with Peterson managers and salesman was great and Robin, John and Rob were personable and professional. Our purchase of the 2005 Toyota Avalon was contingent upon our Boise Foreign Car mechanic's analysis and recommendation of the car. Peterson's was amenable to having our mechanic check things out. As a benefit of his checking things out, a leak was discovered and determined to be an oil leak. Oil gaskets were replaced in a timely fashion. Peterson mechanics competently tracked down and repaired an oil leak initially thought to be a steering column pump leak. John also honored our request to have a deep scratch on top of the driver's side mirror. He check with the paint shop and assured us he would make arrangements to bring our car in on a Thursday so that the painter can make a small repair. We so appreciate this kind of cooperation with us and among the Peterson personnel. Our experience with Peterson Chevrolet personnel was very positive. It is a relief to know everything is now in good working order. . I anticipate being very happy with my new-to-me vehicle. It rides as nice as the 1999 Avalon I traded in. I never dreamed of owning another Avalon, but thanks to Robin and John, I am driving a beautiful Avalon once again and hope it will serve me "for the rest of my life."

Fishing Fool

Apr 9, 2014

I was actually headed out to buy a Ford Super Duty but stopped at the Chevy dealer because they participate in the CostCo Auto Program. Jon McConaughey introduced me to a new 2015 2500HD diesel they had on the lot. I was sold after a test drive and thorough orientation on all the on-board technology. Color and configuration was exactly what I was looking for. Never made it to Ford. Bought it on the spot! The purchase process through CostCo is always a no-hassle proposition. This is the fourth vehicle I've bought that way. Jon was very knowledgeable about the truck which was impressive because they haven't had the 2015's for very long. Overall I was impressed with this state-of-the-art dealership.

J.C.

Apr 3, 2014

I'm one of those guys who believes car dealers are out to "get you" with slick tactics when you try to negotiate a price on a car. I was pleasantly surprised when I met Scott Braun and worked with him over the course of a couple of days regarding the sale of a new 2013 Corvette Grand Sport. From the moment I met Scott, I had a good feeling that he was not the type car dealer that I had planted in my mind. He was very low key, low pressure, always willing to accept offers, and very thorough in helping me understand the process and options available to me. I guess the best way to describe this is to say that I felt as though Scott Braun was a friend who understood what I wanted and was there to help me rather than someone looking to push me into a decision for his own benefit. I was very impressed with everyone at Peterson's and I highly recommend them to prospective car buyers. Additionally, I recommend shoppers ask for Scott Braun - he will serve you extremely well.

Hubble1

Apr 2, 2014

We just dropped in to see what cars would fit our budget. We met Robin who had been sending us emails about Peterson. She kindly referred us to Cesar as our salesman. He showed us immediately the car that would fit our needs. He was patient and very understanding. My wife was convinced he was honest and we were getting a good deal. All employees at Peterson were so helpful, especially Robin Holstad.

Brandonn

Mar 31, 2014

After spending a few days shopping around in some of my nearby lots in my area as well as online for a good deal on a nice red Chevy Cruze I so happened to come across a new 2014 Cruze in Boise that had the exterior color I wanted while doing a search online that was priced not only below fair market value but was priced only a little more than some of used Cruzes that were 2 or 3 years old. Well after getting confirmation from a lady that works at Peterson's still had this car in their lot I made the trip from the eastern part of Idaho over to Boise to visit Peterson's to check out this car and some of the other Cruzes they had in the lot. After spending a few hrs late that afternoon & evening test driving a Cruze and talking to a couple of the salesmen which my main one was named Todd doing my best to get the best deal possible which took a little effort in my part I ended up purchasing my 1st new car ever which was a new bright red 2014 Cruze. Even though the Cruze I bought from them didn't come with cruise control already installed not only Todd was able to make me a deal on the cost of having it installed Peterson's was able to get the right parts which took about a week for them to get in I made an appointment the next good time for me to come to Boise to have Peterson's service department install my cruise control for me. Not only they were able to install my cruise control sooner than I expected but they get a great gob of factory installing my cruise control which all works great and like it's suppose to. To this day i have no regrets deciding to give Peterson's a shot & anytime in the future I decide to look for a different car or truck Peterson's will for sure be one of the dealerships i'll check out to see what they got, everyone i've talked to or that contacted me that works there was friendly, respectable & seemed professional at what they do. I must add not only I agree with some of the others reviews regarding the salesman named Todd but Todd is actually someone I can consider as my friend!

Jillian

Mar 31, 2014

Buying a car from Peterson's was a great experience. Jonathan McConaughey made the process easy and stress-free. He was patient with me as I asked all my questions and he really listened to what I had to say. If you are looking to buy a car from a professional and not a pushy salesman, go see Big Jon!

Mike H.

Mar 25, 2014

I had a great experience from start to finish. Mr. Lamming went to great lengths top get me the deal that I could live with. I would recommend Mr. Lamming to anyone seeking a great deal.

Tim McBride

Mar 24, 2014

Kalena started us on the Internet and followed up with calls to set up time with our sales person. She was very friendly, honest, and helpful. Scott was our Salesman and when we arrived at the dealership met us at the door with our first choice of car - a Sonic. After demonstration and questions, we decided against the Sonic. Scott then visited with us to find what we were looking for in a car and found a Chevy Cruze that met our requirements and desires. His honesty and helpfulness were greatly appreciated and I would and will recommend Scott to my friends looking for a car. Terry was the finance manager who processed all our paperwork and financing. Again we were pleased with the professionalism, honesty and friendliness as he handled our purchase. In all, our purchase of the 2014 Cruze from Peterson Motors has been an enjoyable experience and our new Cruze seems to perform as explained and demonstrated. As an added kudo, Scott has requested that after we drive our new car for a few days, to return with questions and concerns and he will help to get us up on all the features of our new car.

WayneHawley

Mar 8, 2014

Gotta start w/last summer, as I was looking to buy a Camaro or a Corvette.. the Peterson sales staff was somewhat friendly but not very helpful in getting me a new/used one, I know extensively a bought both models, the sales staff knew almost nothing a bought both cars, I was searching for a limited editions or something that popped out from the rest, nether the staff or the sales manager could help me, I ended up going to a little tiny dealership, down the road and bought my First Camaro from them., several months passed & I went in for warranty repair, I had the most difficult time getting my car looked at.. so much, the Service Manager was in training and could not be bugged "REALLY" Gerr.. I was surprised after I set a new appointment, the S.Manager was very nice but not very helpful, as we had to keep a eye on any more damage, before we could, see if it could be repaired (at least some of that training had to of helped..lol)... a few months later, had the check engine light came on, they kept the car for half the day trying to figure out what was causing the issue (somewhat happy they were trying to help), the only thing they could come up w/ was the filter was a K&N, witch I couldn't see being the issue, I've used those filters for years and never had a issue on any of my (several) cars.. through the years, tho the tech was saying it must be the oil that caused the issue w/a sensor.. tho I trust the tech, because I knew that tech but I also trust what I've used for years too., But what broke my back..(not physically), was the attitude over all, I felt I was not that important to the dealership nor their employees in general, I didn't feel like I was a valued customer, I was also told in parts on several parts I wanted to get.. were so high, I a bought dropped my jaw, like the remote start kit, it was triple the cost, I could find, for so... cheaper (!), just browsing the internet while waiting on my car to be looked at., Also I felt pushed to spend money and not at a fair price, I felt like I was being pressured, tho it was good info & knowing what was needing or going to be needed soon for my Camaro. In conclusion of this review, I decided to take my business to Ed-Mark, (see my review there), I'm pretty picky person but I'm also giving my review as it is.. as I see through time, could of improved but its their loss.

mybuick2013

Mar 4, 2014

We came to Petersons because of past dealings that were favorable. Looking at used cars and drove away in one that they made fit our budget and what we wanted. Sometimes what a person wants and budget do not fit but they made it happen! Thanks, Gary Laming and Mr Taylor in finance.

HS

Mar 3, 2014

After working with Cesar Suarez and Terry Taylor, I can say I would recommend Peterson Chevrolet for anyone's cars needs. The selection is robust, the staff is helpful, and most of all they take the time to understand your specific needs. There's not a blanket approach to just sell a car, but instead they work to make sure you're happy and taken care of. It was fun to shop around and figure out the best way to meet my needs. And they did! Great experience and I'm happy with my new car!

HammerZR1

Mar 3, 2014

Just a warning for everyone out there on the window etching that is all over the internet as a scam. If you think it's not, try and get your insurance company to give you a discount before you have it done.The car window etching scam can make huge profits for the car dealer and many automotive experts think that its practically worthless to the average car buyer. Window etching for your new car has been one of the most profitable car dealer scams for years. Ultimately the decision is yours if you want your car windows etched, but I always take a pass.

John T.

Mar 1, 2014

Purchased a used Silverado from Peterson's last week, everything went smoothly. Todd Crawford sent me additional pictures and information before the sale and did a good job of managing the sale process the day I arrived from Portland, Oregon. I had made plans to use my local credit union for financing but was offered a better rate by the financial officer Terry. The truck looked and ran well, a reasonable price was asked as was a reasonable trade-in allowance for my car. Overall the transaction went well. Truck operated well back to Portland and continues to be trouble free so far. I recommend Todd Crawford as a salesperson and feel Terry gave me a good finance package.

John

Feb 20, 2014

What can say both Robin Halstad and Jonathan McConaughey were very helpful in the purchase of our new Cruze. Terry in finance was excellent. The whole process was a pleasure not a pain.And I feel as though I got a very fair deal. I shall be back.Hard to believe I am saying this but had a really good time making this purchase.

Brian J.

Feb 18, 2014

We bought a Cadillac SRX over Valentine's Weekend and had a great experience with Scott Braun. He took time to understand what we were looking for and even though we went there to look at the Traverse he led us to the SRX which ended up being just what we wanted. We talked to 7 different dealerships and sales people in our search for a new car and went back to Scott because of the customer service. The finance guys and everyone else we talked to were also great. When we finally purchased the car the whole process was quick and seemless.

hacienda300

Feb 17, 2014

Gary was very helpful finding the right truck for us. He made us feel like a special customer and got right back with us after we left the dealership. The next day he was there on time to greet us and closing the deal went very smoothly. We just moved here from New Mexico and I would recommend Peterson Chevrolet.

HughJoslyn

Feb 14, 2014

I did my research using the internet to narrow down my target vehicles. Peterson Chevrolet Buick and Cadillac web site allowed me to see which specific models they had in inventory with suggested pricing. I notified the dealer in the evening of my interest in a particular vehicle and received a prompt reply that evening from Kalena N. Moriarty. She arranged for me to test drive the vehicle I was interested in the next morning. Rick Hamrick showed me the car and the features available before we went for a test drive. After I verified my own perceptions against the reviews I had read, Rick handled my transaction to purchase the vehicle. It has done professionally and the process was expedited in a timely manner by the entire crew since I didn't have a lot of spare time to spent at the dealership.

AMK

Feb 3, 2014

Scott Braun was excellent to work with as was finance. Wonderful experience buying a car, which is typically an oxymoron. Who had a great time buying a car? We did and we thank them!~

amkandfoasdnf

Feb 3, 2014

Excellent customer service, great vehicle value, will purchase from them again! I've never purchased from this dealership before and will certainly add them to my list of dealerships to work with in the future.

Dick/Boise

Jan 22, 2014

Cesar, JZ and Scott were all very helpful in the purchase of my 2009 Corvette. Some great follow up and to continue a great relationship. Thanks, Dick

MikeRidgeway

Jan 19, 2014

The reason I give this dealership and salesman Mike Swanson a nice review is because I was treated very well through the entire process of buying a new car. Mike was very knowledgeable and answered many of the questions I had about the 2014 Camaro. Appreciated his friendliness and help in buying the car.

mcfin

Jan 10, 2014

i would have gave pricing a 5 along with the other 5s to make it perfect fives but its just not in my nature how ever all employees i was involved with not just jon& mike were definitely fives & i was satisfied with the final price of my 2014 encore buick .

Business Coach

Jan 3, 2014

Brilliant, is the word I'd use for my recent shopping experience at Peterson Chevrolet. The entire team at Petersons was wonderful to work with, however, special mention goes out to Jonathan McConaughey. He was amazing, very professional, very informed, great sense of humor and made the entire process FUN! Love my new wheels and just can't recommend this dealership enough for a totally refreshing car buying/leasing experience. Thank you to the entire team.

AlliDunn

Jan 2, 2014

Brilliant, is the word I'd use for my recent shopping experience at Peterson Chevrolet. The entire team at Petersons was wonderful to work with, however, special mention goes out to Jonathan McConaughey. He was amazing, very professional, very informed, great sense of humor and made the entire process FUN! Love my new wheels and just can't recommend this dealership enough for a totally refreshing car buying/leasing experience. Thank you to the entire team.

MikeVandenBerg

Jan 1, 2014

Petersons is the place to go to buy a car or truck. I was greeted by my salesman when I walked into the dealership and he bent over backwards to make me feel welcome. He was friendly, courteous, and very knowledgeable with each car I test drove, until finally deciding on the Buick Lacrosse. I couldn't have asked for a better car to buy. A great car and I just love it. Besides the outstanding job my salesman did, the staff at the dealership made me feel as one of the family during the time it took to make the sale. I left there feeling like I was treated with respect and felt good that I bought my car at a fair price. Each time I've done business with the Peterson dealership I'm more impressed than the last. I highly recommend the Peterson dealership to anyone looking to buy a new or used car or truck there. They'll treat you fairly and like your family. I just can't say enough about how well I was treated there. Find out for yourself. You'll be amazed. Mike VandenBerg

CTS-V

Dec 28, 2013

Having been referred though the Costco car buying program to Peterson's, without having any knowledge of the dealer whatsoever, I had no idea what to expect and kind of assumed I'd be a second-class-citizen since there is no negotiation and pricing is set low by agreement between the participating dealer and the program. Assumption-wrong. Follow-up on the program inquiry was expeditious and respectful, the affable Mike Swanson was attentive throughout the process, and the whole staff that worked us through our transaction were a pleasure to work with. It did not matter that the car model I originally inquired about through the Costco program was not the model I ended up buying, Peterson provided a very good and fair deal on the vehicle and an outstanding experience overall.

reldridg

Dec 27, 2013

Set up a time to go in and view some new 2014 trucks. Was contacted by the salesman and he confirmed the time. When we showed up he was eating and said that he was busy with someone who was in financing and could we come back a different time. He said that everyone else was also busy. He did point us to the row of trucks and said we could go walk around and look at them from the outside, so I guess that was helpful. We left shortly afterwards and will not be heading back, I guess they are busy enough that it does not matter but just thought I would leave this review.

HammerZR1

Dec 23, 2013

I have had problems from the day I bought the 2013 Buick LaCrosse from Peterson Buick. The car was scratched and water spotted badly the very first day I looked at it. I was assured that it would not be delivered this way by a top salesman and a salesman that is responsible for selling customers all the extra items. Well, they delivered the car with the water spotting mostly gone but scratched paint, now with a $700+ Zxilon treatment on it. The Service Department attempted to buff the scratches out but couldn't. I then buffed the paint to perfection and delivered it to them to apply the Zxilon treatment for the second time. They scratched the car all over once again with this application. For this they gave me $100 for my materials (which covered the materials the first time), refunded the cost of the Zxilon that the application of which the 2nd time scratched my paint once again and gave me a couple oil changes. While buffing the car out the 2nd time, I noticed they had now scratched the chrome grill and the chrome rear valance, I took the car by Peterson and the Service Managers agreed to replace them although they said they didn't cause the damage. This service is for replacement of those damaged parts. When I picked the car up and washed it the next day (touchless wash) while wiping it down, I noticed scratches on the top of the drivers rear 1/4 panel now. I took it by Peterson and showed the above people who told me they once again did not cause this damage. I am at my wits end with this dealership and their treatment of the paint on the cars they have, not just mine. I would advise anyone buying a car here to take a good, good look at the paint in the sun before signing anything, unless you want to go through what I have for over three months now. Also take a look at the cars on their showroom floor, most of the ones I have seen have been loaded with scratches. I have asked that a booklet of maintenance coupons be bought back from me so I can severe my relationship with this dealer. I am presently dealing with Buick Customer Service on these problems as Peterson will do no more for me. I sincerely hope this review makes it public and nobody else has to go through this.

RegK

Nov 18, 2013

We had a great experience at Peterson Chevrolet. Todd Crawford spent all the time he needed with us to help us make a decision on our vehicle purchase. We feel that we got a very good deal on our vehicle and would recommend this dealer to anyone looking for a new or used automobile.

Zeldags

Nov 18, 2013

Communication while waiting for car build was great. Friendly atmosphere. Car was ready when we arrived to pick it up. Attentive to our needs and requirements.

singing3

Nov 18, 2013

We came in just to see what prices were and what was available to us. We were looking for something preferably new to replace our 2004 Kia. We could not afford a 2013 or 14, but they did give us a good deal on a 2012 Equinox. We are very pleased and it did not break the bank so we could pay for it in full with no payments. Friendly service and going the extra mile to make the $ work for us is very much appreciated and we will recommend you. Thanks Karen especially for making it all work. You stayed late to take care of us. Bless you!

megbkenn

Nov 11, 2013

Super! They even washed my car! and it was done in the half the time they estimated, super friendly! I enjoyed my experience at this dealership both purchasing the vehicle and getting it serviced.

kc3580

Nov 4, 2013

Scott did an amazing job helping me to find the perfect car that would fit my needs. I will not go to anyone else to find another car!

Kaitie

Nov 2, 2013

I have a great experience at Peterson. They were incredibly friendly and never tried to force a sale. Mike Swanson was a great help and was able to answer all of my questions about the hevy Cruze. I will definitely refer people and continue to purchase cars for Peterson.

ryan504

Nov 1, 2013

We live in Ogden, Utah, and recently purchased a used Suburban from Peterson. When we came across the Suburban online, the pictures and specs made us excited, but we were very leery of the attempting to make a purchase over such a long distance. The team at Peterson made the process painless. Robin Holstad at Peterson worked with my wife to set up the arrangements. My wife mentioned many times how great Robin was to work with my wife probably called her nearly 20 times throughout the process. Rob her manager picked me up from the airport. Though the online pictures of the Suburban looked good, I had low expectations for the vehicle and was prepared eat the cost of the airline flight and walk away from the purchase; however, when I saw the Suburban, I was blown away. It was in excellent condition just as Robin and Rob had explained. While at Peterson, I worked with Brandon Haun to finalize the sale. He was awesome! He gave me a great overview of the vehicle, and then got me through the sales process quickly. I felt zero pressure. It was a totally comfortable experience purchasing from Peterson. If we lived in Boise, we would definitely buy from them again.

ryan504

Nov 1, 2013

We live in Ogden, Utah, and recently purchased a used Suburban from Peterson. When we came across the Suburban online, the pictures and specs made us excited, but we were very leery of the attempting to make a purchase over such a long distance. The team at Peterson made the process painless. Robin Holstad at Peterson worked with my wife to set up the arrangements. My wife mentioned many times how great Robin was to work with my wife probably called her nearly 20 times throughout the process. Rob her manager picked me up from the airport. Though the online pictures of the Suburban looked good, I had low expectations for the vehicle and was prepared eat the cost of the airline flight and walk away from the purchase; however, when I saw the Suburban, I was blown away. It was in excellent condition just as Robin and Rob had explained. While at Peterson, I worked with Brandon Haun to finalize the sale. He was awesome! He gave me a great overview of the vehicle, and then got me through the sales process quickly. I felt zero pressure. It was a totally comfortable experience purchasing from Peterson. If we lived in Boise, we would definitely buy from them again.

Jodi

Oct 31, 2013

I just want to say thank you to Chris Sanford (our salesperson) and Joe Dailey (our finance guy). Thank you for getting me into the car that I really liked. A special thanks to Joe for getting me a better rate from my own bank than I did. You were all very helpful and I really like my car!!!

jodihoalst

Oct 31, 2013

I just want to say thanks to all of the guys who helped us buy our Lexus. I particularly want to thank Joe Dailey for getting me a better rate from my own bank than I did. The whole experience was great. I would definitely consider them first when purchasing another vehicle. Thanks again!!

bugalug97

Oct 28, 2013

jerry and the others i've dealt with have gone out of their way with friendly personal service and phone calls to make sure i was happy with my decision to buy from them.

ScottsonNox

Oct 27, 2013

Our Salesman, Todd Crawford was promt to introduce himself to us in a professional courteus way. He asked what we were looking for and price range. He then took a moment to review the inventory in the computer and he took us directly to the used Equinox that we test drove and finally purchased! He clearly knew what vehicle would be a good fit for us. He was very informative about the details and options on the car. He was very polite during the test drive and answered several questions we had. Todd was patient when it came to negotiating price. We were not quite prepared as buyers as we were only out looking and had not done much research. In fact, we had just come back from a Ford Dealer where we looked at the Ford Escape. We didn't even drive an Escape, we just spoke with the salesman.During the negotiation, I explained to Todd that I was hesitant to make an offer because I hadn't done any pricing comparisons on the internet at home and I wasn't sure what a fair price would be that I would be comfortable paying for the car? Todd then nicely offered his computer to me and let me take some time to do some research. If Todd had not done this I may have not purchased the car.After some time looking on line and looking at some used Equinox prices, I had in my mind what I thought was a fair price to pay for the vehicle. After few times of going back and forth on price we finally came to an agreement on price! This negotiating process went quite smoothly and I didn't feel over pressured by the process. Thanks Todd!Overall I am very pleased with the whole process and have no regrets buying my new "used" 2012 Chevy Equinox. Thanks! Scott C.

Chris Moriarty

Oct 26, 2013

Just leased a 2013 Buick Verano and had a great experience. I spoke Kalena from internet sales who introduced me to Chris Sanford once I got to the dealership. The whole process couldn't have lasted more than a couple hours and I was on my way; including the delivery which left me with 0 questions. I never thought I'd be excited about a car but this changed things :). They know what's up at Peterson's. Chris and Kalena are awesome too!

charityfounder

Oct 26, 2013

I traded my 2010 SRX for a 2013 XTS , and also bought a 2012 Chevy Captiva at the same time. Andrew was extremely friendly and worked with me to get the price I expected to pay. He was very helpful and professional. Peterson is a great dealership, and most professional. John Ashe in service has been wonderful.

curtisbrandt

Oct 22, 2013

I'd been having a small problem with my car for a few weeks. When I finally got time to have it dealt with, I called and talked with Debbie in service at Peterson Chevrolet. She invited me to have it looked at the same day, warning me there might be a wait but that the problem would be investigated. Within a couple of hours, the problem had been diagnosed and addressed. You hear about a lot of auto service nightmares, but I can honestly say that I've experienced consistently exceptional care in the service department at Peterson Chevrolet.

dlfoster

Oct 22, 2013

I'm not quite ready to say that I would recommend your Dealership.My SSR was brought in for a tranny leak and the pan gasket was replaced in addition to having the Frontend aligned and the wheels balanced.The car has continued to leak, so it is now awaiting a re-built tranny.My observation is that the Service Writing Department is not customer focused. With the exception of one lady Service Writer (I apologize that I do not know her name, but that her "station" is to the rear and to the far right), there is no greeting, even when you have an appointment. Customers enter the door and there's no "may I help you", only conversation when the customer speaks first.In particular with John, I walked in for my appointment at 10:00 and had to wait until he finished with the previous customer (that's OK), I explained that the car was still leaking; he printed out an order and said, "we'll call you and asked if I had a ride...that was it. However, when he calls to inform me what the repairs will cost, then "he comes to life" and is very friendly!And, while I was waiting in the Service Department and talking to John, my ride, my wife, was looking seriously at a $33,000 Equinox just outside of the Showroom; she even opened the door and was checking out the interior; and no one ever approached her about her interest so she returned to our car and waited for me instead.....We later that day bought a new $40,000 Ford Edge from Kendall Ford!I hope that this feedback will be constructive for your future business.

Foalyhorse

Oct 21, 2013

I'd been on the market for a while searching for a used, decently priced vehicle that wasn't already three wheels in the grave. I'd heard some great things and read some excellent reviews on this Peterson dealership so I decided to give it a go. Walked in not really knowing what I was doing or what to expect. I was immediately helped and directly to Jon, we test drove a few cars and settled on a great little Chevy with low miles for an excellent price. The process was fast and was explained every step of the way. Terry and Ray were available to answer any of the questions I had and I walked out satisfied and completely happy with my purchase. I couldn't be more pleased with my car or the dealership :)Thanks guys!

dawnmrupp

Oct 20, 2013

My husband and I have had bad experiences purchasing vehicles in the past. The sales people were usually pushy or tried to get us into a vehicle we didn't want to buy. So, when it was time to purchase a new car, I was not thrilled to say the least. When we met Scott, he was very friendly and very personable. He wanted to know what my husband and I were looking for and helped us get what we wanted. He was very honest and I believe he gave us the best deal on our Traverse. He was also very thorough in walking us through the features on our Traverse so we left knowing everything about the vehicle. To say the least, my husband and I ended up having a great experience purchasing a vehicle! Thank you!

Hisgirl727

Oct 20, 2013

On October 10, 2013, my husband and I needed a new vehicle. This was our very first car buying experience, and we had no idea what we were in for, nor what to do. We worked with John Z, whom was so patient and kind with all of our questions and concerns, even on the multiple calls I made in between our visits to the dealership. If he was not available, he was prompt in returning the call and ensuring I got the correct answers. We had a rough patch for a day, due to a misunderstanding, and John worked all day long with Terry, and had the problem corrected no problem by the end of the day, as if it never happened. I know that if we had gone to another dealership, they would have told us "our bad, good luck with that". I highly recommend this dealership to any of our friends and family, and have expressed how happy I am with them and the team for taking care of us. Thank you all!!

abbhugger

Oct 19, 2013

Scot Braun and Terry did a great job on the purchase and order for my new Corvette. :-). They were very knowledgeable and professional about the product .

bsufanatic

Oct 19, 2013

Super fast service. Barely had time to get a cup of coffee and pick out a magazine to look at, when they came to tell me my car was ready.

car83605car

Oct 19, 2013

We come to Peterson because the service is great and the selection of vehicles can't be beat. We come in with ideas of what we would like and the sales staff (Karen Martin to be exact) gives us the direction we need to satisfy our expectations. I appreciate the help we got with our new Buick Encore. Karen directed us, gave us information and the time to make up our minds. No pressure! I like the services provided by Peterson and will always be back for all of my vehicle needs.

Crappyservice

Oct 19, 2013

Your service associate was rude, impatient, condescending and not very helpful. I spent $100 just to have you guys hook a scanner to my truck and when I didn't schedule the service right then to fix what was wrong I was made to wait an excessive amount if time and was ignored by her. I will not return for service nor will I recommend your establishment to anyone else.

garry1946

Oct 19, 2013

I went in on a Busy Saturday and traded two cars and bought a new Tahoe and the whole thing took just over one hour. Great Job! The salesman came over to my house on two occasions to help me with all the new toys on the Truck.

mpzneagle

Oct 19, 2013

Each and every time that I bring my car in for service, Heather makes certain that my needs are met. The definition of Customer Service is "Heather Morris". From the first phone call requesting an appointment, Heather makes sure that it is on my timeframe. She goes above and beyond in making sure she understands everything that concerns me. She asks additional questions to make sure that all issues are resolved. She always takes time to ask how my day is going, and how my family is. It makes a customer feel welcome and shows that she cares about me as a person as well as a customer. Peterson should be so thankful to have her as an employee. It is because of Heather, and her representation of Peterson, that they have my business.

ahoge2

Oct 18, 2013

Salesman, Derek Hensley was very friendly, without seeming pushy, and knowledgeable about the Chevrolet Cruze model in which I inquired about. I was looking for a dependable, affordable, attractive, commuter car with excellent gas mileage to fulfill my daily travels. He encouraged me to take a test drive, even though the exact model I wanted was not available at the time. A car search revealed one may be available to transfer, but I declined initially. Derek followed up by phone. When I decided a month later to custom order the 2014 Cruze in the specifications I desired, the process was as easy as grocery shopping! The car was delivered before the promised date. It was gorgeous and exactly what I ordered with John Wright! Terry Taylor walked me through all of the paperwork with extreme professionalism, answering and explaining any questions or concerns that I had. The entire experience and process was handled with the utmost integrity and professionalism. I am very pleased and impressed by all of the personel and service that I have encountered at Peterson's. I will definitely consider Peterson's first for future purchases, ( I have two teenage sons learning to drive!) and refer others to this outstanding dealership!Thank you for making buying my new Cruze a breeze!Angela Hoge

DennisBelt

Oct 18, 2013

When checking the internet i seen that you had a 2013 Impala and we were interested. So on Saturday we came to check it out and liked it and took and day to decide on the purchase. On Monday i called and asked if the car was still available for purchase and it was. I have purchase a vehicle in the past from Peterson and was happy with my experience. My only concern at present time is i have emailed both my salesman & Mr. Veach on 9/25/2013 about the internet offer that i feel i missed out on and have not be contacted.

JoannThomas

Oct 18, 2013

The sales reps were very helpful. They did all they could to give me a good deal. The service was very good. The information was very helpful. I felt like I was a very important coustomer. I would recommend Peterson dealership to others.

jposluszny

Oct 18, 2013

It was a real pleasure working with Debbie Hartwell And John Ash. They made my day briter. It is always great to work with compitent service personel.

dfwilsonsv

Oct 14, 2013

Wonderful experience purchasing my new Stingray. Terry Taylor did a great job and Chris was wonderful to work with on the delivery. I would recommend them both to purchase a vehicle from.

Stuart

Sep 11, 2013

Both Scott Braun and Mike Swanson were great in getting me into my new Chevy Silverado. Scott spent quality time with me up front explaining everything I'd ever want to know about the truck. Mike explained a little more and made the sale. He was very helpful with everything through the whole process. I definitely recommend Peterson Chevrolet!

lizi0913

Sep 10, 2013

In a word, Impressed. I've bought several cars from Peterson over the years and have always had a great experience there. Always professional and I have come to feel as if I'm family. When it comes to buying another car or truck, I'll go to no other place. First class all the way. My usual salesman is Rob Veach and he has always treated me right. He has moved to another department, but, helped me anyway. I was so impressed that he went out of his way to get me started on my purchase of my new truck. Once the process was started he introduced me to Jerry Noble who took over so Rob could return to his department. Jerry didn't miss a beat. Very professional and really knows his stuff. He made the sale of my truck so easy. I would highly recommend Jerry to help you with your purchase with any car or truck. He went above and beyond to make sure the sale went without a hitch. Most importantly, he made sure I was happy with my purchase. It seems every time I return to Petersons to buy a car or truck my experience there is better than the previous one. There is no other place to go when it comes to buying your car or truck than Petersons. So why look elsewhere?Mike VandenBerg

Cars12

Sep 2, 2013

What a wonderful car buying experience! After encountering car problems with my current car we rushed to this dealership and thank goodness we did! They were so helpful in advising us on our trade in and taking the time to talk us through all of our options. Our amazing sales consultant- Scott Curtis even stayed late to make sure we were well taken care of. He talked us through all of the features of our new car and made sure it was fueled and ready to go! Needless to say we will be recommending all of our friends to Peterson Chevrolet Buick and Cadillac and in specifics Scott Curtis~! Thanks again!

Lee C. Revier

Aug 27, 2013

Customer Service: Rated Excellent - The Service Staff Member was prompt, courteous and returned my calls in a timely manor. Shuttle availability was prompt and pickup with within reasonable time expectations. Quality of repairs: Rated Excellent: Repair manager was respectful and patient while I related trouble symptoms. Repair staff contacted me promptly with a diagnosis and estimate. Repairs were completed in a time manor. Vehicle was returned in the same condition as it was when it went in for repairs. Facilities: Rated Excellent: Facilities were clean and in good condition, areas were well marked with locations and directions. Doors and exits well marked and the interior well illuminated. Parking areas were in good repair and housekeeping practices exceeded expectation standards.

Mike and Debbie

Aug 22, 2013

Eric Bettis and Joe in Financing were both very polite and efficient in helping us buy our vehicle. It is a difficult process since we don't do it often and things have changed with technology since our last purchase. They made it understandable and easy. Thank you very much.

randyvette

Aug 20, 2013

They treated like a friend as soon as I walked threw the door very easy to work with not pushy showed me everything about the car

BobbieandJoe

Aug 19, 2013

Love buying our truck here! The team treated us well and we were back on the road in no time. Always a pleasure. Thanks!!

Delaine McLafferty

Aug 18, 2013

I am really disappointed with the Salesman and the Internet Manager that really wants this review. When I purchased the vehicle they gave me 2 key fobs. One that was really worn and you can hardly see which button to push to lock the car and can't see to unlock the car, I didn't check these out before I signed on the dotted line but with 2 kids and an elderly mother with me at the time who thinks about checking out the extra one. When I contacted them with he problem I didn't think it should be a problem for them to replace the fob with a new one since I had just spent so much money on one of their cars but they said they would see how much they could get one for cost. I tried for a week to contact the salesman and finally contacted the internet manager after the second email trying to get me to write a review. I know that to most people this wouldn't be a big deal but with just retiring to care for my mom we are both on a fixed income and the $180.00 that it would take out of my pocket is too much. When I took it to the service department they said they would try to get the sales department to cover the cost but with the sale made they didn't think it necessary to help out in any way.

KGH

Aug 17, 2013

I purchased a used vehicle from Peterson Chevrolet in July of 2013. Jerry was great and not pushy at ALL, which I loved. He was very helpful and pleasant to work with. Overall I had a really good experience buying a car from Peterson Chevrolet, and I'd definitely recommend them to someone looking to buy a vehicle.

Sticky wheels

Aug 17, 2013

I had a terrific experience in buying my car from Peterson Chevrolet. Once we emailed out a deal, Victoria and Rob got me in for the closing where all the crew pitched in and answered all my many questions about the car and closing was a breeze where Terry went through the optional things that could be done and things were all and all pretty painless. I ended up with the exact car I wanted at a price I was comfortable with. Some of the services offered wasn't familiar to me but everything was explained in detail and I purchased some things I didn't even know about just to make owning my car even better in the long run. I'm very impressed with the product but the people behind the scenes were what impressed me the most. They have a great sales team at Peterson's and I would highly recommend talking to these folks first if you are shopping for a vehicle. By all means, shop around but give these folks a try.

team2david

Aug 17, 2013

The whole process is very well handled by all the pros at the dealership!!!

BobR

Aug 16, 2013

I attempted to make a service appointment via the online process, even received an email saying I would be contacted to confirm the appointment I had requested. After several days waiting for a call or email from the service department, I happened to be near the dealership and stopped in to ask what the problem was. The appointment time I had requested was for the following day, but Heather said she could get me in right now. She collected my information and what services I needed for my 2012 2500HD diesel pickup. She kept me informed how the work was progressing and was able to get me on the road in less than two hours. Other than the online service request system not working, I was very happy with the work I had done and will be back when in the area in the future.

Dave

Aug 16, 2013

The ladies in the service department do a great job.

Howard R

Aug 16, 2013

It took over one and half hours to get the oil changed in my 2013 Silverado Extended cab pickup.

Jamey and vance

Aug 16, 2013

Great customer service and so willing to work with us! We went to lithia to compare prices and service and they couldn't come close to Peterson Chevrolet. Only a few aesthetic issues with the car but it is a used car so it's not going to be perfect. I would highly recommend at least going in to talk to someone there and they will prob win you over! :)

Ken

Aug 16, 2013

Heather single handedly saved my opinion of this dealerships service department. I had the work done on the steering column on my 2000 Corvette and the next day the warning readout, on the dash, showed up again (multiple times). I took the car back in and the technician could not get the car to duplicate this. No codes were detected. A fluke? Goofy electronics? I was leaving the next morning for the Oregon Coast and certainly didn't want to be stranded on the road. This is continuing GM problem (poor design) and the dealerships are taking the heat from disgusted customers. This particular car has now had this problem "repaired" 3 times. Despite my being upset with this whole thing, Heather remained calm under fire and had a genuine concern for my situation and saved the day. Went to the Oregon Coast (and back) and have driven the car for a week and a half and the readout has NOT reoccurred. The repairs seem to be holding up.

Leisa

Aug 16, 2013

it has been 2 weeks and i was told that they were ordering me a key for my van and still no call about it i called them today and left message still waiting for a call back. other then that everything was great while buying my van.

Marvin L. Hasson

Aug 16, 2013

This is a quality dealership with friendly and knowledgeable employees. A good parts dept. Their shuttle system is great with exceptional personnel. I bought a new Impala in 2001 and have used their service ever since. We have had some disagreements over this time but have always been able to work things out to my satisfaction. I appreciate the service of this dealership.

Questioning

Aug 16, 2013

The new facility is great (but not real conveniently located for me). Customer facing team is great -- attentive and friendly. Shuttle service is great and personnel are great. The BUT, someone broke my door handle all of the way off of my meticulously maintained (babied car); balanced it back in place for me to discover as I went to get in my car after routine maintenance. Of course it became the "not me" scenario so no one ever "fessed up." Peterson's fixed it, but I lost an entire afternoon as they sought out a new door handle from another dealer and replaced it at their cost. So, management handled the problem as well as they could after the fact, but my trust level in the service department dropped precipitously. I will think very hard about where to take my car next time.

Stan Gibson

Aug 16, 2013

After purchase there were some additional service to be done. Staff was prompt and courteous and the car was ready when promised. I have been back to get some questions answered and have always been pleased with the response I get from sales and service.

volt owner

Aug 16, 2013

Took it in for tire rotation and assumed the tire pressure would be checked. It wasn't so ask for this service - don't make assumptions. The tire pressure read out on the dash made it pretty obvious that the tires had been rotated but no air was added. The hood wasn't latched when I went to drive away. Had to raise the hood and secure it. Little things but irritating.

Wes

Aug 16, 2013

They were very helpful on telling us what we wanted about the car. And were very friendly to us while we were there. Overall it was a very good experience.

Ernie D

Aug 12, 2013

We especially liked Richard. This was not one of those lock you in a room places. They did not immediately bash the trade in. Everything was up front. We would recommend to friends.

lyleprice01

Aug 12, 2013

I came in and bought a new Chevrolet Cruze from Scott Curtis last week and had the best car buying experience I have ever had. He was the most genuine sales person i have ever encountered. I was impressed with everything from his knowledge of the vehicle to the financing options I had. Very low pressure sales and a great car buying experience. I would recommend Peterson Chevrolet and mostly Scott Curtis if your looking for any kind of vehicle.

Jennifer

Aug 7, 2013

I would like to say THANK YOU! THANK YOU!! I had a great experience when I came to Peterson GMC. I was able to look around without people bugging me with a sales pitch. The salesmen let me know they were there if I had any questions but not badgering at all. Fio did a great job of asking the right questions and figuring out what I was looking for. I was debating whether to keep my current car or look at something that suited me better. He introduced me to Scott and basically said let's see what we can do for you. First let me say I brought in a mess and I knew it was a mess. I have bad credit and I was VERY upside down on my car loan. Neither of them batted an eyelash at my mess, just said we can help you and can do better by you. Scott took my mess to Mike who worked very hard to make things happen. Not only was I able to keep roughly the same payment, they took my trade in at a max trade in value and got me into a new car that is more suited to me, better gas mileage and covered by warrantee. Fio Great job of breaking down what I needed and helped to ensure I left happy Scott Braun very knowledgeable about the vehicle and didnt regurgitate memorized facts like some salesmen do. He also dummied some of the information so I understood it without being condescending. I work customer service in accounting and I can tell you it's not as easy as people think it is to do that. He was stuck with me for a few hours and was good company. If I have any more questions about my AWESOME new Car he would be the first I would call. Mike Domer- magician plain and simple. He took the mess that was handed him and made it work. Not only did he keep my monthly payments the same, he sat down and explained why lease was the better option. He made sure I understood what was what. I do ask questions and he answered them all. Terry Taylor didnt get much time with him, but he stayed late so I could sign the papers and drive off the lot with the vehicle and a huge smile on my face. Everyone, including the both receptionist, were VERY friendly, made me very comfortable and never made me feel rushed or pressured. I walked away feeling a got a pretty good deal, especially with the mess I walked in the door with. I knew I had to eat the negative equity on the trade in, its nice knowing I won't be in the same situation next time. Thank You Jennifer The ecstatic driver of an AWESOME 2013 Chevy Cruz P.S. Yes I will be back in 3 years when the lease is up

jensc0tt

Aug 7, 2013

I would like to say THANK YOU! THANK YOU!! I had a great experience when I came to Peterson GMC. I was able to look around without people bugging me with a sales pitch. The salesmen let me know they were there if I had any questions but not badgering at all. Fio did a great job of asking the right questions and figuring out what I was looking for. I was debating whether to keep my current car or look at something that suited me better. He introduced me to Scott and basically said let's see what we can do for you. First let me say I brought in a mess and I knew it was a mess. I have bad credit and I was VERY upside down on my car loan. Neither of them batted an eyelash at my mess, just said we can help you and can do better by you. Scott took my mess to Mike who worked very hard to make things happen. Not only was I able to keep roughly the same payment, they took my trade in at a max trade in value and got me into a new car that is more suited to me, better gas mileage and covered by warrantee. Fio Great job of breaking down what I needed and helped to ensure I left happyScott Braun very knowledgeable about the vehicle and didnt regurgitate memorized facts like some salesmen do. He also dummied some of the information so I understood it without being condescending. I work customer service in accounting and I can tell you it's not as easy as people think it is to do that. He was stuck with me for a few hours and was good company. If I have any more questions about my AWESOME new Car he would be the first I would call.Mike Domer- magician plain and simple. He took the mess that was handed him and made it work. Not only did he keep my monthly payments the same, he sat down and explained why lease was the better option. He made sure I understood what was what. I do ask questions and he answered them all.Terry Taylor didnt get much time with him, but he stayed late so I could sign the papers and drive off the lot with the vehicle and a huge smile on my face.Everyone, including the both receptionist, were VERY friendly, made me very comfortable and never made me feel rushed or pressured. I walked away feeling a got a pretty good deal, especially with the mess I walked in the door with. I knew I had to eat the negative equity on the trade in, its nice knowing I won't be in the same situation next time. Thank YouJenniferThe ecstatic driver of an AWESOME 2013 Chevy CruzP.S. Yes I will be back in 3 years when the lease is up

Mike F

Aug 6, 2013

Test Drive and Initial Dealer Experience My wife and I did an exhaustive research on our next vehicle purchase and we decided to test two vehicles, the Cadillac ATS and the Audi A4. We also decided to base our purchase decision on the dealership as we know from past experience that how the dealership treats you is also a standard of how they will continue to treat you for the life of your vehicle. We found Peterson Chevrolet Buick Cadillac to be an outstanding experience with a very large inventory to choose from. From the initial contact with Nick Perner who assigned us to Scott Curtis as our customer representative, they both had listened to my initial request to allow us to evaluable the vehicle on our own without being the stereotypical pushy car salesman. Nick even allowed us to test drive the vehicle on our own to go out to lunch in the area. Scott Curtis greeted us at the entrance when we came in with two cold bottles of water (it was a hot day) and the vehicle was out and ready for the test drive, even though it had rained that morning, the vehicle was clean with not a spot on it. Scott let us know that the low fuel light would come on but we would still have 50 miles before we actually ran out of fuel. It was so nice to be able to test drive the vehicle without someone yapping in our ear or trying to do the hard sell. Scott also listened to us when we told him that we never make a large purchase on the spot without at least thinking/sleeping on it (24 hour rule) and let us know if we had any questions we could call him at any time. Purchasing and Receiving Based on the great people, test drive comparison and the dealership atmosphere, we decided to go with Peterson Chevrolet Buick Cadillac and we have had no regrets or second thoughts at all. The Cadillac ATS is a joy to drive and we are extremely happy with our purchase and partnership with Peterson Chevrolet Buick Cadillac. Terry Taylor in Finance was extremely thorough and there were no surprises during the signing process. All too often you get in to sign the paperwork and there's always surprise charges that you were not made aware of. He explained the warranty program and other financial information without making it too confusing or trying to hide things which we greatly appreciated. Scott Curtis made sure the vehicle was cleaned, fueled and ready for acceptance. We inspected the entire vehicle and he sat inside with us to explain ALL of the controls and menus on the vehicle and how to set things up and customize to our settings otherwise we would have driven out of there completely baffled by CUE and dashboard controls. Service and Follow Up We had to bring our vehicle in several days later for the follow up Xzlyon coating and Debbie Hartwell in the Service Dept. was extremely knowledgeable and was able to perform the two outstanding service calls on the vehicle that didnt require any parts. Scott Curtis was kind enough to provide us a nice loaner car while our vehicle was in for service for the whole afternoon. I would highly recommend Peterson Chevrolet Buick Cadillac to anyone who wants to be treated with respect and provided the attention to detail and outstanding customer service that is the hallmark of an outstanding dealership. This dealership is the standard for the GM products, service and people. A very happy Cadillac ATS owner

mferguson350

Aug 6, 2013

Test Drive and Initial Dealer ExperienceMy wife and I did an exhaustive research on our next vehicle purchase and we decided to test two vehicles, the Cadillac ATS and the Audi A4. We also decided to base our purchase decision on the dealership as we know from past experience that how the dealership treats you is also a standard of how they will continue to treat you for the life of your vehicle.We found Peterson Chevrolet Buick Cadillac to be an outstanding experience with a very large inventory to choose from. From the initial contact with Nick Perner who assigned us to Scott Curtis as our customer representative, they both had listened to my initial request to allow us to evaluable the vehicle on our own without being the stereotypical pushy car salesman. Nick even allowed us to test drive the vehicle on our own to go out to lunch in the area.Scott Curtis greeted us at the entrance when we came in with two cold bottles of water (it was a hot day) and the vehicle was out and ready for the test drive, even though it had rained that morning, the vehicle was clean with not a spot on it. Scott let us know that the low fuel light would come on but we would still have 50 miles before we actually ran out of fuel. It was so nice to be able to test drive the vehicle without someone yapping in our ear or trying to do the hard sell. Scott also listened to us when we told him that we never make a large purchase on the spot without at least thinking/sleeping on it (24 hour rule) and let us know if we had any questions we could call him at any time.Purchasing and ReceivingBased on the great people, test drive comparison and the dealership atmosphere, we decided to go with Peterson Chevrolet Buick Cadillac and we have had no regrets or second thoughts at all. The Cadillac ATS is a joy to drive and we are extremely happy with our purchase and partnership with Peterson Chevrolet Buick Cadillac. Terry Taylor in Finance was extremely thorough and there were no surprises during the signing process. All too often you get in to sign the paperwork and there's always surprise charges that you were not made aware of. He explained the warranty program and other financial information without making it too confusing or trying to hide things which we greatly appreciated.Scott Curtis made sure the vehicle was cleaned, fueled and ready for acceptance. We inspected the entire vehicle and he sat inside with us to explain ALL of the controls and menus on the vehicle and how to set things up and customize to our settings otherwise we would have driven out of there completely baffled by CUE and dashboard controls.Service and Follow UpWe had to bring our vehicle in several days later for the follow up Xzlyon coating and Debbie Hartwell in the Service Dept. was extremely knowledgeable and was able to perform the two outstanding service calls on the vehicle that didnt require any parts. Scott Curtis was kind enough to provide us a nice loaner car while our vehicle was in for service for the whole afternoon.I would highly recommend Peterson Chevrolet Buick Cadillac to anyone who wants to be treated with respect and provided the attention to detail and outstanding customer service that is the hallmark of an outstanding dealership. This dealership is the standard for the GM products, service and people.Mike FA very happy Cadillac ATS owner

EJisMe

Aug 1, 2013

We purchased a new 2013 Silverado 1500 from Peterson Chevrolet. The whole process was easy and fair. We were happy with our purchase price and our sales representative, Karen Martin, was very knowledgeable and took good care of us. We would buy from her and Peterson Chevrolet next time we need a new vehicle.

Juliet P.

Jul 31, 2013

I was able to look at their selection of cars online, compare options and price them. I used their inquiry button to let them know I was interested and to my surprise, I received an e-mail from Chris Sanford of Peterson Chevy at 1am in the morning asking when it was a good time to call me. Later that morning I set up an appointment with him to test drive the car. 3 hours after that I had the keys in my hand. There were no surprises in the price and every car they offered online was on the lot. Chris Sanford and Geoff Jones made sure I received the lowest APR and all the rebates that was available for me. I am very happy with my overall experience with Peterson Chevy.

downtown1

Jul 25, 2013

We recently purchased a new 2013 Chevy Sonic LT from the Peterson Dealership. We had been looking around for one for awhile but weren't able to find a good car and deal combination. Thankfully, we came upon the Peterson dealership. There we were able to get a car even better than what we had originally wanted for an affordable price. Also, we were able to get a good price for our trade in and the customer service could not have been better. It was very nice to not have any hostile or pushy feelings when we were purchasing our car. If Cesar had not been as genuine as he was we could've easily gone somewhere else, so we're very happy with how everything worked out. He did an excellent job and I would recommend him to anyone. It's very nice to work with a military appreciative company. Our trip couldn't have been better!

balishdd

Jul 24, 2013

I'm 60 yrs. old, a widow & haven't purchased a car in 9 yrs. Recalling the past experiences, I was reluctant. Jon Z. took me under his wing, not only showing me vehicles but listening to my sorted stories. I know how important this is to someone my age and above because I provided customer service to clients 60 and above (mostly in their 70's, widowed or widowers). Jon spent the day with me, taking me on a mountain test drive and finding potholes to test ths SUV's capability. Jon gave me his home phone # in case I needed to talk. No dealer has ever done that before. I took advantage and phoned him twice. He was very patient with me and quieted my concerns. Jon has shown me there are car salesman who really care about their customers after the deal is done. In addition he has helped me tremendously with trying to get my paperwork in order so I can return to sunny Florida. Thank you so much for having a young salesman on your staff that works well with older customers and spends quality time with them which most of us need.Thank You,Diane Balish

dobby

Jul 23, 2013

I bought a brand new car here, the process was very smooth. Jon Z was very helpful there was no pressure when he was explaining everything about the car it was just an overall great experience. This place was very professional and I liked that.

Avalanche Owner

Jul 17, 2013

Always receive attention from the helpful and courteous service department staff. Ross and Heather are what keeps me coming back to Peterson's.

cc

Jul 17, 2013

ive bought two cars from petersons ts a nice place. i would recomend it to my friends and family.

JIM BLAMIRES

Jul 17, 2013

SERVICE DEPARTMENT WAS EXCELLENT. I CAN'T SAY ENOUGH ABOUT THE SERVICE WE RECEIVED. THANKS JIM. TO BAD THE SALES TEAM ARE ONLY AFTER SALES AND NOT WHAT YOU WANT.

author unknown

Jul 16, 2013

Enjoyed my exoperience for the most part. It was realtively pain-free. The time spent waiting was not bad considering I did not have an appointment. And it was the 5th of July. It was kind of a long wait; I finsished a few chapters in a book but I wasn't uncomfortable. Facilities had some some vending machines and items like doughnuts etc. But when i was there they were all gone or pretty stale. They even gave you a ride home if it was going to be a while or if you don't live too far, which I did.

Devil Dawg

Jul 16, 2013

Internet sales needs some help. Site listed two different prices for truck. Had four pictures of the odometer, each with a different mileage. Truck features listed in paragraph format with no organization and incomplete data such "truck length" which had no value applied to it. Just what does "truck length" mean? That the truck has some length but we don't know just what it is? Pretty sloppy Internet sales presentation. Once I got talking to a sales person, I started getting answers that I needed. If I had relied just on the Internet data, there wouldn't have been a sale. But thanks to the excellent efforts of Chris Sanford, the sale person, I was interested enough to drive 350 miles from Redmond OR to Boise to see and test drive the truck. The rest is a positive buying experience once I got to the dealer. Thanks Chris!

GM Family

Jul 16, 2013

Engine light came on and had it taken care of at Peterson Chevrolet. Car is running like a kitten again!:)

Janice M

Jul 16, 2013

this is the third car we have bought from Peterson Chevrolet and the 5th but we have a lot to Karen" Big Mama Martin. Karen has always done a remarkable job for us. would and have highly recommended both Karen and Peterson's to friends looking for vehicles

jlferrell

Jul 16, 2013

THe customer waiting area was uncomfortably warm. Other than that i was happy.

Mrs. Coss

Jul 16, 2013

Like most people, it is intimidating to purchase a new vehicle. In fact, we have gone YEARS without buying one just because of that. However, RICHARD TODD was awesome to work with, professional and friendly. He worked so hard to help me find the perfect car (we test drove at least 3 cars:)). Rich understood my needs and matched it with a car. Also, amazingly they beat the loan I had lined up for financing, all the way around the best car buying experience. The whole Peterson Chevrolet Team was wonderful to work with!

Skip Van Brunt

Jul 16, 2013

As usual the service department found the problem and we did not get charged an off the wall cost. Thanks Debbie.

Susan

Jul 16, 2013

I just traded "up" a used vehicle. The entire experience at Peterson's has been great, and I would recommend them to anyone! Scott Curtis did a great job of finding just the right vehicle for me. Everyone was helpful and courteous. No nagging calls. Nothing negative in any way. Thanks and hats off to Peterson!

Tom Ansbach

Jul 16, 2013

I have always received superior service in all my appointments with the service department. I also like the work van drop off and pick-up service. Keep doing what you all are doing. Your can't improve on superb customer service and auto servicing.

Jeff R.

Jul 15, 2013

My wife and I have been looking for a Buick Encore for a little while now. We live in Spokane and could not find the color combination we wanted. A search on the internet resulted in us finding Peterson Buick. They had the color combo we wanted so we contacted them. Through a few emails and a couple of calls we had the entire deal worked out, including trade in. We drove down the following weekend and finished the paperwork. Honestly we thought there would be some haggling once we got there but there wasn't. They honored the deal that we made during the previous week. We esentially only had paperwork to deal with and that also went very quickly. I dont think the whole transaction took us more than an hour and a half. The 400+ mile drive was worth it and we would look to do business with them in the future. It's too bad all dealerships dont take their lead in providing excellent customer service.

Ron F

Jul 15, 2013

Recently my wife and I purchased a used 2006 GMC Yukon from Peterson Chevrolet. Due to past negative experiences I dreaded vehicle shopping. But the Peterson staff was very courteous and great to deal with. Scott Braun, the Sales Consultant was outstanding. He provided us with excellent service that exceeded our expectations. He literally went the extra mile to help us to fully understand everything about the vehicle. The finance representative was equally outstanding and provided clarification of every detail including an extended warranty. I had pre-approved excellent outside financing prearranged but he secured an even better loan rate for us through another source. We are extremely pleased with Peterson Chevrolet Buick Cadillac, Scott and the vehicle. Many thanks to all of the Peterson staff involved with our purchase.

Robertsjs

Jul 15, 2013

My wife and I have been looking for a Buick Encore for a little while now. We live in Spokane and could not find the color combination we wanted. A search on the internet resulted in us finding Peterson Buick. They had the color combo we wanted so we contacted them. Through a few emails and a couple of calls we had the entire deal worked out, including trade in. We drove down the following weekend and finished the paperwork. Honestly we thought there would be some haggling once we got there but there wasn't. They honored the deal that we made during the previous week. We esentially only had paperwork to deal with and that also went very quickly. I dont think the whole transaction took us more than an hour and a half. The 400+ mile drive was worth it and we would look to do business with them in the future. It's too bad all dealerships dont take their lead in providing excellent customer service.

mickey05

Jul 9, 2013

Hi my husband and I came in with a loan already approved through Capital One. I did not have the loan papers on me yet. The sales rep and finance department stated they deal with Capital One all the time. We had an appointment that we needed to go to. We borrowed the vehicle during that time so that we can test drive plus get to the appointment on time. When we go back the sales rep stated that the loan officer had a few questions and he could get them on the phone. I got on the phone and I was surprised by what I was told. It was Wells Fargo and not Capital One. The finance department at the dealership stated that he talked to Capital One and the interest rate was going to be 17% and not the 10% that we were told so they ran our credit. I did not authorize the credit check. I took the sales rep and finance departments word. I later called and talked to Capital One and they stated it was not true. The reason why the interest rate was higher is because the dealership called in and did not wait until the loan papers where sent in. I called the dealer ship and asked them about it. The loan officer stated that he would look into it and call back. I never received a call. I feel that they just wanted to sell a car and not build a relationship. I would not recommend the lot or dealer to anyone because of this treatment and customer service.Thank you,Teresa

Very Happy Buyer

Jul 5, 2013

Our prior experiences at auto dealerships have been pretty much negative -- like going to the dentist; necessary, but not pleasant! In this case, Jon Zwainz, the salesman we met, was excellent -- he was very knowledgeable, helpful, and not at all pushy. He took his time with us, explained things thoroughly and helped us find exactly what we wanted. The dealership did not have the color interior that we wanted so they arranged a swap with another dealer from out of state and did not charge us for the transportation cost! The price was excellent for the vehicle and the financing was terrific without any pushes for extra stuff! The entire experience was great!

phyde

Jul 5, 2013

We have always hated shopping for vehicles because salespeople are usually pushy and obnoxious -- more interested in generating a commission for themselves than in helping us find what we need and want. In this case, we were very pleasantly surprised. Jon Zwainz was excellent -- very knowledgeable and helpful and not at all pushy. The finance department was also excellent and not at all pushy. The dealership did not have the vehicle with the color interior that we wanted in stock so they arranged a swap with another dealer our of state and brought it in very quickly. They trucked it in so that it was still "new" -- only 30 miles on it when we got it. We are extremely happy with the service, the price, and the financing.

mickey13

Jul 4, 2013

Our experience with Nick & Chris was great! They were VERY knowledgable about all of the amenities & extra's on our Jeep. It has all the bells & whistles, which can be confusing to a new owner. They took extra time to make sure all of our questions & concerns were answered. Nick has been looking for us "just the right vehicle" for some time. (We want what we want!!) We're very pleased with Peterson Chevrolet. We have recommended them to our friends & family that are looking for another car. Thanks Nick & Chris, Ken & Maggie!

hdennisp

Jul 2, 2013

This is the 5th car we have purchased through Karen and our experiences have always been great. Her knowledge of the vehicles and astuteness in sales are outstanding. Would recommend the dealership and especially Karen to anyone looking for a vehicle.

Pete

Jun 24, 2013

The buying process at Petersons is great ... I worked with many salesman and others to finally get the best deal around.. Mike Swanson was great to work with as my salesman. Only down fall is that the 2013 Equinox is way advanced for me and I had to return a couple of times for Mike to help with the Infotainment system... Too much technology for an old guy... My wife loves her new ride.....

rkaniyala

Jun 24, 2013

These guys are the best. They are better than Peterson Toyota. They are very straightforward and not trying to delude you into buying a car. They set the price very competitive and make the customers happy with the price. Infact they were able to reduce the price much more than what I expected.Victoria Davis and Johnathan made me feel so comfortable. They treat you so well that you feel like buying from just them. I loved my experience buying my used car with them. I totally recommend this dealership to everyone.

Old Guy

Jun 11, 2013

Recent new vehicle purchasing experience was very good with no ho hype or pressure.

LexiH

Jun 10, 2013

Purchased a Chevy Cruze on Saturday. 'Smitty' was our salesman and he did a fantastic job. Purchasing a car has never been something I would call "fun" but this experience was different. Smitty made sure we found a car that fit ALL of our needs, not just a couple. Smitty provided great customer service and being his 2nd day working for Peterson's knew enough about the vehicle to keep us interested. The staff was so eager to help and answer any questions for us as well as giving a helping hand to their fellow co-worker. Overall great experience and will return when purchasing our next vehicle! Great job! Thank you again!

Lexluther1222

Jun 10, 2013

Purchased a Chevy Cruze on Saturday. 'Smitty' was our salesman and he did a fantastic job. Purchasing a car has never been something I would call "fun" but this experience was different. Smitty made sure we found a car that fit ALL of our needs, not just a couple. Smitty provided great customer service and being his 2nd day working for Peterson's knew enough about the vehicle to keep us interested. The staff was so eager to help and answer any questions for us as well as giving a helping hand to their fellow co-worker. Overall great experience and will return when purchasing our next vehicle! Great job! Thank you again!

rohrdg

Jun 10, 2013

Scott Braun greeted us promptly when we arrived on the lot. He provided us with knowledgeable assistance in picking out a vehicle that met our needs. During the purchasing experience, Scott was attentive to detail and clear in his explanations regarding the car's accessories and standard features. The other personnel that we met with during the purchase were equally friendly and took time to get to know us and our individual needs before the deal was made. The cost appears to be comparable or lower than price information found online. Scott also worked with us to learn how to use all of the car's accessories. Since buying the car, we have received the same quality of service from everyone we have contacted at the dealership. We had some additional accessories added and this service was scheduled to accommodate our schedule. The work was done before the projected time with each small detail remembered and completed. We decided to use the courtesy car service when we left the car and when we picked it up. Very courteous and helpful people who were prompt staffed this service. This past week, we took the car on a short road trip and it was everything we had hoped it would be, comfortable and quiet with key safety features.

Gary

Jun 9, 2013

Geoff Jones was a pleasure to deal with. He got me a spectacular deal on a great truck. I'll make sure all my friends know who to go to for a great dea.

mikester

Jun 7, 2013

I want to start by saying my experience at Peterson Chevrolet was excellent. I was greeted by my previous sales person Karen Martin, Karen and i have worked together a couple of times in the past. By far this was the best deal, i think i was in and out of there in record time. Karen is a caring person when it comes to customer service. She goes out and beyond to meet the customers needs and does and excellent job. I would highly recommend Karen and the Peterson staff for your next new or used car. Overall it was an great experience.Mike

deevirginia

Jun 5, 2013

I have never had such a GREAT experience in any auto dealer in my life. I asked my service writer for a contact in the sales dept and was given the name of Karen Martin. I was truly impressed with her approach and service showing me the type of vehicle I was getting information on. She had great patience with me in coming to our completion of purchase of my newer vehicle. Also I would like togive high praise also to John Wright as he helped with Karen in this purchase. Karen will be a friend to us and will come back to her for any help we might need.She is truly great.Dee Burlingame

Stephanie

May 30, 2013

The new building is great and the staff in the service department is exceptional.

donwalker

May 30, 2013

I just did my 60k service. Their online scheduler made it easy to get an appointment. I had their shuttle service drop me off to work and everything was finished up when i got back. thanks guys. i'll be back.

tiggerr13

May 29, 2013

Loved everything about Peterson Dealership the staff was all very pleasant to talk with and very friendly. There was no pressure to buy and was not hounded by sales people. Jim Huffman who helped us was especially helpful,polite and willing to help us through the process. My husband and I will definitely recommend Peterson's to friends and family.

veachrst

May 29, 2013

Service was exceptional and the price was great. The new facility was a major upgrade from the other building. Just want to thank the Peterson service department for the help.

Nicole R.

May 26, 2013

I chose Peterson Chevrolet Buick Cadillac for my very first car buying experience and I am so glad that I did! I was extremely nervous, and had no idea what I was doing. I was lucky to be able to work with Chris Sanford. He is absolutely amazing! He was nothing but patient and kind as I asked a million annoying questions. At no point was he ever pushy, and I never felt like he was just after the sale. He genuinely wanted to help me find the right vehicle. I told him my goal for my monthly payment and he was very honest and up front with me about what i would be able to afford. I really appreciated his honesty, he could have easily talked me into a more expensive vehicle with a higher monthly payment, but he was very aware and respectful of my budget and did an excellent job helping me pick the perfect vehicle! Even after spending about five hours with me he was still very happy and willing to help me. I can not say enough great things about my experience! And the finance guys are amazing too! I walked out with a 10.99% interest rate and when I went back the next day to provide my proof of insurance Terry and the other guys had spent a lot of time, and put a lot of effort into working on my loan. I ended up with a 6.47% interest rate. They saved my about $3000.00 and shaved a year off of my loan. They worked hard to make sure I was happy and I am so grateful! I will definitely refer all of my friends and tell anyone who will listen how great these guys are!

nicole_r28

May 26, 2013

I chose Peterson Chevrolet Buick Cadillac for my very first car buying experience and I am so glad that I did! I was extremely nervous, and had no idea what I was doing. I was lucky to be able to work with Chris Sanford. He is absolutely amazing! He was nothing but patient and kind as I asked a million annoying questions. At no point was he ever pushy, and I never felt like he was just after the sale. He genuinely wanted to help me find the right vehicle. I told him my goal for my monthly payment and he was very honest and up front with me about what i would be able to afford. I really appreciated his honesty, he could have easily talked me into a more expensive vehicle with a higher monthly payment, but he was very aware and respectful of my budget and did an excellent job helping me pick the perfect vehicle! Even after spending about five hours with me he was still very happy and willing to help me. I can not say enough great things about my experience! And the finance guys are amazing too! I walked out with a 10.99% interest rate and when I went back the next day to provide my proof of insurance Terry and the other guys had spent a lot of time, and put a lot of effort into working on my loan. I ended up with a 6.47% interest rate. They saved my about $3000.00 and shaved a year off of my loan. They worked hard to make sure I was happy and I am so grateful! I will definitely refer all of my friends and tell anyone who will listen how great these guys are!

pwatson

May 24, 2013

Brought vehicle in to check alternator and door gasket. Four hours later I received a call telling me that the alternator tested fine, the battery was in poor condition and needed to be replaced. After asking about the door gasket, I was told that traffic was too bad to take it for a test drive. I then asked the price for checking the alternator and was given a price of almost eighty dollars! I responded that that price was quite high for just putting a meter on an alternator. John Ash told me that they checked the battery as well and that it took the technician almost a half hour; then reduced the price to thirty eight dollars. I paid the thirty eight dollars and recieved my paperwork. Looking at my paperwork, there was no record of what they did or any mention of any readings they took. I mentioned this to John and he pointed out that he had some of the readings in his paperwork and pointed to a reciept stapled to the front of his paperwork. When I question what readings he was talking about, John angerly ripped the reciept off the paper work and shoved it in my face! Saying THESE READINGS. Unbelievable! I examined the readings and tried to ask questions about the print out. John was trying to explain the data saying that the battery was severely undercharged and that the alternator was charging at 12.9 volts. I argued that that was not right. If the battery was not fully charged, then the alternator should be charging at full capacity. John argued that no, that this is a Cadillac system and that the alternator only charges at the voltage needed per power demand depending on what power consumption was being used. We went back and forth with John stating the same spiel about four times. He then offered for me to talk to a technician to better explain the Cadillac system. John disappeared for a bit then came back to take me to the technician. John had obviouly told the technician that I was a problem judging from the immeddiate attitude he had towards me. The technician connected his meter to the alternator and it was discharging around fifteen volts like it should have. I explained to the technician that that looked good and that John had told me that it was only disscharging 12.9 volts in which John then denied that he had told me that. Needless to say I won't be doing bussiness with any Petterson stores in the future.

Aaron2323

May 20, 2013

Nick perner and Chris Sanford were both awesome to work with. They both answered all of my questions very well and seamed very happy to help us out with our purchase. Thank you

Nick D

May 17, 2013

This was the first time I purchased a vehicle on-line, so there were a few 'unknowns' and a little hesitation on my part concerning what I was getting, shipping the vehicle, the sales process, etc. I dealt with three individuals at Peterson who were each very respectful, courteous, knowledgeable, forthcoming, and - most importantly, honest. They included Terry Taylor (Finance Mgr), Mike Swanson (sales), and Rob Veach (internet/sales). Each was a consummate professional and very helpful. I appreciate their efforts to answer all of my questions and concerns, and make this transaction happen in a timely manner. I'm looking forward to the vehicle being delivered and am confident it will be everything I expected. I'd do business with them any time. Thanks...

rnielsen2500hd

May 17, 2013

My rating is based on the lack of taking care of your customer.Brake and ABS warning lights on my 2002 Chevy HD2500 were coming on intermittently. I brought my truck to Peterson for service. I was told the problem could be a simple fix, or an expensive one. Next day I got a call from the service department telling me the truck is done and everything is good. I pay $182.70, thanks to the 20% off coupon I got in the mail. I am so happy to get out of this situation for under $200! I walk to my truck, put the key in, start it, and guess what? BOTH WARNING LIGHTS ARE STILL ON!! I walk back inside to tell the service personnel that it is in fact NOT fixed. A service tech checks the fault code and says it's the same code as when I brought it in, so this means the EBCM needs replaced. I paid $182.70, the cost of the service you provided, just to learn that it is NOT fixed and that I will have to pay about $1000 more to have the problem repaired. I was told the $182.70 could be deducted from the charge to replace the EBCM. That was nice of you, but you should have offered to refund the money I just paid since you didn't do anything besides checking a fault code, cleaned a ground wire, and then told me the matter had been resolved. If I was you I would have been embarrassed to call a customer, tell them their vehicle was fixed, and then have them return immediately to tell you the problem is still the SAME! So yes, you got my $182.70. I declined the offer to spend another $800 with Peterson to repair the problem. I understand the point of your business is to make money but I think you had the chance to do the right thing in this situation:1. offer to take the amount of money I paid off the bill for the next level of repair. -OR-2. offer to refund me the money I just paid. Your company has made no effort to reach out to me and make the situation right. I feel like you lied to me and took the easy way out. You have lost a customer. Thanks for your time.Rick N.

eslowan

May 16, 2013

Every time we come in.. the service is second to no-one.Debbie and the SVC. Manager really care. The BEST. The price for parts could be lower...

pharmacist

May 16, 2013

I was in for my first oil change and tire rotation - the total time took abut 1 hour. the waiting room for adequatewith nice chairs and a popcorn machine. It would be nice if they provided a juice machine or bottled waterwhile you wait. Otherwise a very pleasant first visit in their new location.

DeacJim

May 15, 2013

have been taking my car to Peterson for over ten years == never have I had a problem == each time I visit, my work is explained to me and I can ask questions == all future service is identified and they have done a fantastic job each time.I will return to Peterson as long as my car runs == and it is almost ten years old now.

laniunger

May 15, 2013

We got less money for our trade in value than what it was worth. It has been a little over two weeks since we have purchased our vehicle and we have yet to to see any money back from our over payment of our trade in. We referred a friend who bought ended up buying a vehicle and we have yet received the money for that as well. Our experience overall was okay, and we had to wait an additional day to get out vehicle.

RosaBabcock

May 9, 2013

Buying a new vehicle is sometimes scary but Mike Swanson made it a pleasure. He was friendly, personable, knew the business and the vehicles. It was a good experience, and I would definitely recommend Peterson Chevrolet to anyone. I love my new car and the extra benefits and am glad I decided to take a chance on this dealership. Rosa

Caddy XTS

May 4, 2013

John Wright is a true professional. I looked at all the luxury cars on the market in my price range. John was the best salesman by far. Other salesmen were pushy or uninformed, etc. Some were truly awful. John knows cars and how to present them without being pushy. He gave me the time and information I needed to make the right decision and he helped me with the price too. He has provided great after sales support.

vincentevers

May 4, 2013

John Wright is a true professional. I looked at all the luxury cars on the market in my price range. John was the best salesman by far. Other salesmen were pushy or uninformed, etc. Some were truly awful. John knows cars and how to present them without being pushy. He gave me the time and information I needed to make the right decision and he helped me with the price too. He has provided great after sales support.

lishirin

Apr 28, 2013

I bought a 2012 Chevy Captiva for my girlfriend for her new promotion,which would include a lot of traveling,instead of installing a navigation for $700,we made a deal with our sales person and he kindly offered to purchase a Garmin for her Chevy,mind you it is 3weeks later and we were getting to run arounds???

Cadillacdave

Apr 17, 2013

Service is top notch. Scott in sales and Toby in service are excellent at what they do. I would recommend Peterson Cadillac to everyone. We liked them so much we bought 2 Cadillacs. Look forward to seeing the new facility.

ClarkMnH

Apr 17, 2013

Overall experience was good, but had some stressful/difficult situations come up after the purchase in regards to a breakdown of communication. The salesman was great, and I feel that he worked hard to get us into a vehicle that worked with our budget. He was friendly and helped us every step of the way! I feel like he went above and beyond for us, and in the end we were able to take care of our issues. I would definitely work with Scott again, but am hesitant to go back to Peterson.

Renzulli

Apr 17, 2013

I have always had excellent service with Peterson Chevrolet. John Ash who handled my service is a credit to your company. He is very professional and customer friendly.

kd7iqh

Apr 16, 2013

My boyfriend and I purchased a 2013 Chevy Camaro. Jim was great! Worked well around our different work schedules as my boyfriend works days and I swing most of the time. Jim was very underatanding about all our needs and wants with the Camaro as I do some babysitting so I did't want leather seat do to carseats. We also wanted a lighter color do to how warm it gets in the summer. So Jim had me test drive a white one with a sunroof since I had never drove one before. It was amazing! I fell in love with how great it got up & cruised! it was also great that we were able to do 70mph & still hear each other with the sunroof open! Well my boyfriend and I were able to go together one evening and saw the beautiful ashen gray with silver stripes Camaro and both fell in love with how it looked compared to the white one. So only a few days later we have ourselves a new Camaro! Jim was wonderful to answer any questions we had about the car! We really enjoyed our experience with Jim and the whole staff at Petersons Chevorlet and will recommend to all we know!

mtnman65

Apr 16, 2013

Overall experience was very favorable. Our service representative was friendly and displayed a sincere desire to assist us. I'd have no problem in recommending this dealership.

zvictoria

Apr 16, 2013

Jon Zwainz and the team at Peterson worked with us to find the right vehicle at the right price. They were friendly and professional and did whatever it took to be sure that we were satisfied with our purchase. I highly recommend this dealership.

ultrabikeguy

Apr 16, 2013

My wife and I went in to test drive the new Cadillac ATS to evaluate it against a few other cars that we were interested in. Our intentions were to sell our current vehicle on our own then lease a new car for my wife's business that would get much better gas milage. We were very impressed with the way that Karen treated us and there was no pressure to make a decision right away. One of the sales managers asked if he could make an offer on my vehicle and in the end he offered us almost what I had planned to sell it for so the decision was easy. We are very pleased with the experience and the car. I would highly recommend the dealer and Karen.

Lightfoot1

Apr 12, 2013

I just purchased a 2009 Chrysler P.T. Cruiser from Peterson two days ago and couldn't be happier. The sales person (Jonathon McConaughey) and the Finance Manager (Derk Young), couldn't have been more helpful in making the sale more enjoyable and stress free. I am very happy with this car and they went out of their way to make sure it was clean and detailed before I drove off. I have to say that this was the most enjoyable car buying experience I have had to date. Excellent service, very kind and reliable sales person and finance manager who took the time to really care about the customer being happy. I would recommend this dealer to everyone who is looking to buy a new or used car or truck.Susan

Jax

Mar 30, 2013

, 3rd time is the charm! This was my third car buying experience and the quality of the serVice I received was the best I could have imagined. Go see Big Mama, Rob Veach and Nick Perner! As a female car buyer I expected to once again be stressed and hurried through, but not here. I had excellent finance assistance and thanks to the fantastic sales team and lovely Big Mama I knew my new Chevy inside and out by the time I pulled off the lot! I never knew it could be so much fun :)

kimmieb

Mar 30, 2013

I love my new chevy sonic!! I was nervous about shopping alone and being a women, but after I met Nick Perner, my mind was put at ease. Both he and John Wright treated me with respect and integrity and made my shopping experience better than I ever thought possible. Thier knowledge helped me get the best car for the best price! Thank you Peterson's, Nick, and John Wright! I will recommend you to my friends and family!

kimmieb

Mar 30, 2013

I love my new chevy sonic!! I was nervous about shopping alone and being a women, but after I met Nick Perner, my mind was put at ease. Both he and John Wright treated me with respect and integrity and made my shopping experience better than I ever thought possible. Thier knowledge helped me get the best car for the best price!Thank you Peterson's, Nick, and John Wright!I will recommend you to my friends and family!

jgarrett47

Mar 29, 2013

3rd time is the charm! This was my third car buying experience and the quality of the serVice I received was the best I could have imagined. Go see Big Mama, Rob Veach and Nick Perner! As a female car buyer I expected to once again be stressed and hurried through, but not here. I had excellent finance assistance and thanks to the fantastic sales team and lovely Big Mama I knew my new Chevy inside and out by the time I pulled off the lot! I never knew it could be so much fun :)

kristyandersonwatson6

Mar 20, 2013

Our experience at Peterson Chevrolet was really great, the employees we worked with were very professional and mindful of our needs. They did everything they could to get us in the right vehicle and at the price and payment plan that worked best for us. They were all helpful and courteous and we will recommend Peterson Chevrolet to anyone looking to buy a vehicle.

nedmb

Mar 20, 2013

Terry Taylor did an outstanding and professional job selling us our Cadillac SRX. He was extremely knowledge about the vehicle and and went the extra mile making sure we understood all the bells and whistles. He was very upfront on the pricing and help us achieve a fair costs. I would recommend him to my friends and family.

arvella

Mar 18, 2013

I purchased a new 2013 Equinox on February 25th. My salesman Chris Sanford, told me the car would be trailered from Twin Falls to Boise. The vehicle had 10 miles on it while on the lot at Chevrolet of Twin Falls, When I received it it had 180 miles on it. They drove it from Twin Falls to Boise I was not happy with that. My salesman said the the car would be detailed. I did take it back because there was something splattered on the door. The inside windows they did a very shabby job on those as well. I liked working with Chris although he did tell me he would give me a gift and asked me my favorite color and then didn't receive anything. All in All I was very satified with everything.

britt4455

Mar 17, 2013

I went in after shopping online for the best deal with the newest car I could find and a great warranty. Terry and the guys helped me get a super low monthly payment, AND when I was nervous, the girls got me a quote and the lowest price possible for insurance as well to put my mind at ease. It was a wonderful experience and I would recommend Terry to ANYONE!

GaryDickson1

Mar 16, 2013

The 2000 Cadillac DeVille with the NorthStar engine is a real pain. The overall car runs and drives great, but the expense to correct oil leaks on the engine is more than the value of the car. Cadillac made a great mistake in the design and installation on this engine. It really makes me think before I would by another Cadillac. My Buick Park Avenue is a much better designed car. I can actually do most of the work myself.

alujan

Mar 15, 2013

From the moment I shook Big Mamma's hand I knew I was going to be pleased. We found a great car within our price range and Big Mamma took care of the rest. Throughout the entire process I felt as though I was dealing with a trustworthy dealership, and Big Mamma was like the icing on the cake. Several days after I purchased the car my Service Eninge Soon Light came on. I called the service department, and took it in that day. It turned out to be the thermostat which they immediatley replaced for me free of charge. Great service considering we did not purchase a warranty. I will be certain to return to Peterson when I am ready to purchase another car and I would definitely let everyone know that Big Mamma at Peterson Chevrolet is the person to see.

Cadillacdave

Mar 15, 2013

We had a great experience again! This is our second cadillac from them and both times, they have been friendly, efficient, and helpful. Look up Scott, you won't be sorry.

cjcorrie

Mar 15, 2013

Heather in the service department is the most pleasant person and always provides the best customer service, she is a pleasure to work with. She always puts the customer first and makes sure we are aware of everything we need to have completed in order to keep our car in top notch order. She is a great asset to Peterson Chevrolet.Thank You HeatherCarol and Bart Corrie

davisd

Mar 15, 2013

Very friendly and helpful dealership, got what I pretty much I was looking for. The service department is top notch as well. Would definitely go back.

Dlkelley

Mar 15, 2013

Thank you for requesting my input. I have a 2004 Escalade purchase in Sept 2004. I purchased at Kuni BMW Cadilac IN BEAVERTON OR. I am a supportor of local business having lived here for 65 years. The then Cadilac Dealers in the valley would not deal anywhere near the what the OR dealers would so I say they forced me to buy out of state. I have tried to use the the Cadelac Dealer for all service. It becomes extremely hard to be that supportive. Originally Larry H Miller Cadilac and now Petersons are typically more money. To quantity it, I say 15% to 30% depending on the service. At the end of this last year my Escalade had 145,000 miles and need some repairs. In an effort to use Petersons, I had John Ash price out the repairs. It totaled about $7,000. It felt high so I priced the same work out around town using the highest of quality parts to compare with the parts Peterson would install. This estimate total just under $5,000. When John found out I was considering using out repair service he went to work with the parts department and the service manager to figure a way to compete and keep a long time customer in the Cadilac fold, To his credit he did come up with a competitive price and I did the repairs at Petersons. My point in telling this story is this. I takes a real effort on the customers part to be loyal. It took almost forcing Petersons to competitive to be able to have Petersons perform the service. I have to even bring your own current service prices to the service departments attention or it is priced out at the standard 30% higher prices. Not looking out for me the loyal customer. I offer this expose as a true effort to provide honest input. Good Luck. Dennis Kelley

Paldog

Mar 15, 2013

The sales person was very honest and friendly the buying experience was easy and straight forword no guessing about anything best dealership I have been to in a long time

jrhorvath

Mar 14, 2013

The overall customer service we received at Peterson Chevrolet was excellent . Scott Curtis and his manager took a personal interest in our situation and were able to match us with an excellent vehicle at a great price and monthly rate. Scott Curtis and the entire staff including the finance department epitomize what customer service is all about. They are knowledgeable, courteous., low pressure and customer oriented. I would not hesitate to return when looking for a another vehicle and I would highly recommend Scott Curtis to anyone looking for a great sales person.

lindseyriigs

Mar 4, 2013

My husband and I just bought a new 2012 Traverse. Jon Zwainz helped us through the process and was wonderful. I appreciated that he wasn't pushy and let us take our time over a week period to look, come back and make a final decision.

Daniel Combs

Mar 1, 2013

Thanks, Nick Perner and Scott Braun. 5 Months ago we bought a lemon. Thanks to these two guys, we got out of that and Into a brand new 2013 Chevy Silverado 1500.

Heath Mc

Feb 28, 2013

Was checking out cars.com as I had been for awhile when I saw a Peterson post of a vehicle that I was interested in. They hadnt even had it long enough to get the picture's up so I gave them a call to come and see it. Called the 800 number at 7:30 PM expecting to get a message but Terry Taylor picked up (I guess I was a little surprised that they were open that late). Terry described the vehicle to me and we made an appointment to meet and look the vehicle over. Arrived the next day and everything was just as described. A quick test drive and I knew I really had to have the vehicle so let the negotiation begin. I made an offer and was quickly countered. Decided to think on it that night. Countered them and a deal was made. None of this let me check six or eight times that drives everyone crazy. Next came the financing. Worked with Dirk on this one and would highly recommend him. Request him by name if buying from Peterson. Easy to talk with and understood all my financing needs and bent over backwards to help me out any way he could. Now the Yukon is sitting in my garage and the wife and I are very happy. Overall a good experience and would do business with them again. **Their was one small hick up during the process on an issue not getting resolved but Terry did go out of his way to help me out and everything was 100% as promised when I took delivery. So if you see something out of the ordinary let them know and they will work to resolve the issue. Thanks Terry and Dirk! We are enjoying the new ride very much.

Stephanie

Feb 28, 2013

Excellent response from the internet salesman at this the dealership. Light years ahead of there competitors. The whole process was quick and painless. It was a pleasure to work with staff. I will do business with Peterson Chevy in the future.

Combsdaniel1

Feb 28, 2013

Thanks, Nick Perner and Scott Braun. 5 Months ago we bought a lemon. Thanks to these two guys, we got out of that and Into a brand new 2013 Chevy Silverado 1500.

veachrst

Feb 27, 2013

Excellent response from the internet salesman at this the dealership. Light years ahead of there competitors. The whole process was quick and painless. It was a pleasure to work with staff. I will do business with Peterson Chevy in the future.

MFLORA

Feb 7, 2013

The sales staff was quick to answer the phone but the good ends there. The service after the sale has been less than perfect. If I had known things would have been like this I would have went elsewhere. The service department is worthless. I bought a truck that came with a 90 day 3,000 mile warranty and its a good thing it did. I didnt even make it out of Idaho on my way to MN and it broke down. After getting to MN I had a bad shake in the steering. Only 1/3 of the worn parts were covered under the so called warranty. I had to pay over $1,000 out of pocket to fix the "certified" used vehicle.It has been almost 2 months and I still dont have my plates or title because the dealer sent incomplete paperwork to the wrong place and its now up to me to fix their screw up. Do yourself a favor and go down the road to Dennis Dillion and make your life much easier.

Denise Gutierrez

Feb 2, 2013

Nick Perner at Peterson Cevrolet Buick and Cadillac helped me out with buying a car!!!! it was a fast and hassle free process and communicated with me through out the week to have great understanding in what was going on. thank you to the team as well for getting me covered with full coverage insurance!! Allstate thank you. I highly recommend anyone to buy there first car at Peterson!!!

fost2401

Jan 27, 2013

My family exclusively shopped at Peterson's since he 60's. We purchased our Envoy XUV here 2 years ago and have had to put tons of money towards fixes. The sales crew was great. We gave them our budget and they stuck to it. The service side was not fantastic. 2 out of 3 times that we brought the Envoy in for work I was told that we did not have a warranty. I had to go home and find our copy or have the service side call the sales side and get a copy or the warranty which we purchased at Petersons. Without the warranty we would have put just under $10,000.00 of work for a car that we purchased for $15,000.00. The last time that we took the Envoy in I had a list of things to do. The cost of doing the work that was not covered in the warranty was $2,200.00. This included breaks, 100,000 mile service, and an air conditioning belt. We received a second opinion and they came in at $740.00 for all of the same issues. When I picked up the Envoy the remote start had been disabled and the tubes to the washer fluid for the windows had been disconnected. I called twice and left a message to be called back and never heard from anyone. Our mechanic fixed these issues last week. Without the warranty I would not have any of our cars worked on in your service department. Also with the amount of potential money that we would have had to put into the car that we purchased there makes me either never want to buy a used car again or not buy from Petersons. Granted it could have been the luck of the draw but if you review the file of work done it is clear that none of this was done by us and was an existing issue. Thank you for giving me the opportunity to share this experience. I also must say that John Ash was a pleasure to work with and he has made these experiences much easier.

ALowber

Jan 21, 2013

My experience with Peterson Chevrolet was absolutely EXEMPLARY! From the appointment making process with Nick Perner,the sales experience with John Smith, the finance experience with Joe Dailey, and the explanation of all of the features of my new 2013 Chevy Spark (TECHNO PINK!!!) with John Wright, I felt welcomed and treated with the utmost respect and courtesy. Each member of this team was patient, kind, and answered all of my questions thoroughly and knowledgeably. Every part of the experience was wonderful and made me sure that I was making the right choice and dealing with the best dealership in the state. The level of integrity that each and every one of these professionals showed is admirable and at the highest of levels. I am proud to tell everyone about my amazingly positive car purchasing experience with the professional staff at Peterson Chevrolet. Thank you Nick, John, Joe, and John for a great deal, a fabulous experience, and a car that I am so proud to own. You all took very good care of me!!!

coffin

Jan 21, 2013

I asked a question about matching a price and got a straight up answer. After alot of research and shopping I appreciated that, so I and met with Chris, a great salesman who finalized my purchase. Thanks guys !

alowber

Jan 21, 2013

My experience with Peterson Chevrolet was absolutely EXEMPLARY! From the appointment making process with Nick Perner,the sales experience with John Smith, the finance experience with Joe Dailey, and the explanation of all of the features of my new 2013 Chevy Spark (TECHNO PINK!!!) with John Wright, I felt welcomed and treated with the utmost respect and courtesy. Each member of this team was patient, kind, and answered all of my questions thoroughly and knowledgeably. Every part of the experience was wonderful and made me sure that I was making the right choice and dealing with the best dealership in the state. The level of integrity that each and every one of these professionals showed is admirable and at the highest of levels. I am proud to tell everyone about my amazingly positive car purchasing experience with the professional staff at Peterson Chevrolet. Thank you Nick, John, Joe, and John for a great deal, a fabulous experience, and a car that I am so proud to own. You all took very good care of me!!!

dherteux

Jan 20, 2013

Great car at a great price. We where there on New Years Eve and evean though we kept them there after closing time, the employees were great. My only issue is that the entire process of buying a car takes so darn long these days. Peterson will be on my short list the next time I am in the market for a car, new or used.

Bernklau

Jan 18, 2013

Within 4000 miles I had to take my truck into be repaired twice costing me an additional $2500. The problems should have been identified and fixed prior to purchase.

Flynn24

Jan 17, 2013

Terry was very, very good. Efficient and knew his stuff. Great experience. It was painless and Terry did what he said he would do. The process was very transparent.

baseeger

Jan 16, 2013

There are many preconceptions from the pubic for buying cars and dealing with dealerships in general and most are not good. People tend to feel, rightly or wrongly, that they will have to put up with a fast talking sales person that will do little but attempt to sell them something that they do not necessarily want or can afford and that little time will be spent listening to what the customer really wants. While I do not necessarily hold with this line of thought, I think it fair to say that there is some historical truth to some of the above.The experience that my wife and I had at Petersen was 180 degrees from this conception of buying a car from a big dealership. Terry Taylor, our internet salesman, treated us with complete professionalism from the outset. He allowed us to identify what our needs and expectations were, he has a complete grasp of his product line and used great listening skills to set up the negotiation necessary to conclude the sale of the Suburban to us. I would hasten to add that we were equally impressed by your financial manager who, when the deal was struck, carried us through to completion with great satisfaction.Last, after the car was delivered, we received follow up attention from the staff and Terry in particular. Because we purchased a vehicle with "all the bells and whistles", it dictated some necessary back and forth to be completely comfortable with the use and enjoyment of the new Suburban. Everyone at Petersen has helped us to enjoy the purchase and enjoyment of our new Suburban and we are completely satisfied.Bravo Petersen Motors and Terry Taylor!!

bcstep8110

Jan 16, 2013

Both Debra and John are knowledgeable and courteous. I always get excellent service when bringing one of my tdwo GM cars to Peterson's. I appreciate the way I'm treated at the service department.

Chillyc

Jan 16, 2013

These guys were awesome to deal with, they did everything they said they would do and I would Recommend Peterson Chevrolet to all my friends and family.

jnp91

Jan 16, 2013

I bought my vehicle used from the lot at Chevy of Boise. They were taken over by Petersen.I have been pleased with my experiences with this dealer and the service people. When I replace my truck I will be going there first.

Sreifman

Jan 16, 2013

Service is always friendly, efficient the service reps always answer my questions clearly . Deb has always been considerate friendly and professional Jeff in the service department has been professional and very helpful answering my questions and load denying to my concerns

JerryLane

Jan 15, 2013

Mike was great. Made me feel at home right away. The Peterson group was so easy to work with. Great experience. I will be back.

KKinney

Jan 15, 2013

Terry made this a great experience! Iwill buy a car from him again. He was friendly, helpful, and a good listener as far as what I really wanted and needed.

lecrans

Jan 15, 2013

Rob made this purchase very enjoyable. Answered all my question and treated mewith respect. I will purchase my next vehicle at Peterson. Thank you Rob.

pokyknitgirl

Jan 15, 2013

They were great on the phone when I scheduled my appointment for oil change and tire rotation. When I arrived Cory was prompt in taking my car and finding out if I needed anything else. The waiting room was nice with free wi-fi so I could get my work done.

RoseGebran

Jan 15, 2013

I have purchased 6 cars in the last four years and Joe Mena was the most authentic and helpful! Thank you for a great experience!

Miles & Donna

Jan 10, 2013

We went in to purchase a new Silverado and Brad Henry was there to greet us. He was friendly and a terrific salesman to deal with. He was Awesome

lilia164

Jan 8, 2013

Over all, very positive experience. The only annoying part was "five minutes". If it's going to take 30, say so. Love my new car!

Jerry L.

Jan 3, 2013

I've been dealing with Dave Smith and then saw an ad from Peterson Chev for the 2013 Tahoe at $8,000.00 below normal price. The next day I went in and found that the price had gone back up to the original amount as it was now Jan 1. 2013. I explained the reason that I came in and the dealership via my salesman Mike Swanson immediately dropped the price back down. And, I got the price for my trade-in that I wanted. I could not have asked for better service, not to mention that the whole team made me feel right at home.I will continue to do business with Peterson Chevrolet here in Boise.

srx2013

Dec 31, 2012

I haven't bought a new car in 14 years. The process was painful previously and I was dreading the process going forward. Going into Peterson's was a shot in the dark but the process ended up being as painless as one would believe possible. Karen the salesperson was amazing. I researched the vehicles ahead of time and searched the forums for additional information but Karen was very knowledgeable about her vehicles. I would definitely recommend this dealership and Karen to anyone who asks. On top of this, the service department was friendly and easy to work with in prepping my new car along with additional accessories purchased at the time of sale.

ATS AWD Owner

Dec 28, 2012

I used the Costco Auto Buying program for the first time. Chris at Peterson Chevrolet kept in contact with me by phone and email until the model that I wanted arrived. Chris held the car until I had a chance to come in and test drive it, considering that I had never seen this model in real life. Chris explained the discount and spent several hours with me explaining how to use the car, while the dealership applied the Xzilon. Then, Chris called the next day to make sure I understood everything. It was an easy car buying experience!

Purchasing Manager

Dec 26, 2012

Peterson Chevrolet offered us the best price out of several dealers we quoted in the area. The sales representative was very helpful and easy to work with. He even delivered the pickup for us.

andrew & donna reyes

Dec 23, 2012

Peterson's was truly a one of a kind dealership. we needed a car to tow behind our motorhome and the salesman Mitch and Scott answered all our questions. pricing was upfront and straight forward. We added the trailer tow package, which was installed in the timeframe they gave. Being from Texas I would recommend the dealership to everyone. They earned our business and truly care about their customers. Other dealerships in Boise need to follow Peterson's approach in business if they want to be successful.

007 Volt Owner

Dec 22, 2012

This is the first time we have used the Costco Auto Buying program and we are sold! Chris at Peterson Chevrolet knew exactly how the program worked and explained the discount we had available to us thru Costco. We never felt pressured to buy the car and Chris spent several hours with us to help us learn how to use our new car. Thank you, Chris!

Dan

Dec 22, 2012

The dealership was very fair and upfront in their pricing. Our vehicle was as advertised and the deal went smoothly, which was nice being from out of town. They were very fair in valuing our trade-in as well. We ended up saving quite a bit even with the drive down there to make the purchase.

B. Griffin

Dec 21, 2012

Sales team was great and personable., I came in looking for a used car and was assisted right away.I would buy from Peterson's again.

Dwight E. Olson

Dec 21, 2012

Our company received excellent service and assistance in the process of purchasing 6 vehicles. I received timely assistance throughout the process of purchase.

Laura

Dec 21, 2012

I have recently purchased my 2nd vehicle through this dealership, and I must say that Karen Martin, ("Big Mama"!) has not failed me once again. She has bent over backwards both times to ensure that I was making the right purchase for my needs. My safety is first on her list for me, which I so appreciate, because if I had not been driving the vehicle she sold me the first time, recently being involved in a serious accident, I am certain I would not be alive today. The finance department was very professional and very attentive to my needs as well. They did not try to get me to purchase more extra protection than I really need. What a great service! I have 110% faith and confidence in this dealership, and I recommend them it to anyone! I will certainly be back again!

not a fan at all

Dec 21, 2012

i was told that i would get a free oil change the next time it was due, but the paper they gave exspierd 30 days after it got the car. and get this they were to change the oil when i got the car and that was not done. i also was told that i needed to get the service warranty becouse it was the only way they would aprove the loan. then i am have problems with the car and i take it to them and they cant fix it.thhey know how to talk fast.

Rate it

Dec 21, 2012

Went to the Dealership and test drove the vette....Went to other dealerships and tried out others. When I chose a car, I called the dealer....they would not deal at all over the phone at all, just wanted me to come in and go thru their long drawn out process. So I call Peterson, closed the deal over the phone on their car. Whole process was simple. No problem recommending Peterson at all.

Wendy W.

Dec 21, 2012

We felt like the salesmen took a personal interest in our success in finding and affording a car from Peterson's. We felt like they went over the top in getting us the perfect car for our family.

PHILFISH

Dec 21, 2012

This new car purchase was smooth, uncomplicated and easily concluded in a friendly way, with Terry Taylor being my salesperson, I was very happy with the whole experience.

ChevyVoltHappyCustomer

Dec 20, 2012

I had a fantastic experience working with the team at Peterson Chevrolet in buying my Chevy Volt. They had by far the best selection in Boise (or the wider area including Salt Lake!) and I had to get the transaction done quickly and they helped make it happen so I could drive back to my home 3 hours away. Well done, and thank you.

Chuck

Dec 20, 2012

Excellent response from the internet salesman at this the dealership. Light years better than my last experience with them in 2008.

Cindy

Dec 20, 2012

Third car I purchased through Peterson is a tin can on wheels. Have not even owned it for 6 months and it has already broken down 3 times and been in the shop 4 times. In their so call "used car through inspection process" they failed to see that the back brakes were worn down to the metal. I will not buy my 4th vehicle through them or any other for that matter.

CTS4ME

Dec 20, 2012

Bought a used 2009 Cadillac CTS-4. Great price, great value. Didn't think I would be able to find/afford what I really wanted. Peterson made it happen. They made me a fair deal and took care of all the extra detailing I wanted. I couldn't be happier. Next time I am in the market for another car I will be going to Peterson first.

Ed from Nampa, ID

Dec 20, 2012

I checked online for availlable newer used cars. On line was listed 2 Buick LaCrosse - 1 with 5 thousand miles on it and the other had 11 thousand miles on it - and was 8 dollars more than the one with 5 thousand miles. When I arrived the next morning I was told the 1st was sold last night and the 2nd was promised to the owner to borrow it for the weekend. So, the pressure was put on to make a decision before the next day. After look at another vehicle ( a 2013 model) I asked for a quote on 2 trade-ins and negotiated with Petersons for the same trade in amount which was a thousand more than Petersons initial quote - they agreed to match the quote from their competitor and we purchased the Buick LaCrosse. We have thoroughly enjoyed our new car. They had to order a new remote which arrived 1 week after the purchase. We love our new car.

Ellie the Escalade

Dec 20, 2012

We had a very good buying experience at Peterson's. The staff were very knowledgeable and helpful. They gave us a great price on our trade in. They did everything they said they would and were very honest and hardworking to get our business. There is nothing negative I can say. From the salesman, to the finance officer, to the repair shop; everything was top notch. Thank you Peterson's for a helping me get the SUV of my dreams!

GARY P

Dec 20, 2012

I WOULD HIGHLY RECOMMEND ANYONE IN THE MARKET FOR A NEW CAR TO MAKE PETERSON CHEVROLET THIER FIRST STOP. WE PURCHASED A 2012 CORVETTE GRAND SPORT IN JULY FROM TERRY, THIER ONLINE SALESMAN. ANYONE THAT HAS PURCHASED A CAR OR TRUCK IS FAMILIAR WITH THE 'SHELL GAMES' MOST DEALERS PLAY . NOT HERE. MOST OF OUR DEALING WAS DONE ONLINE AND THE DEAL WAS PAIN LESS. WE HAVE NOT HAD ANY PROBLEMS WITH THE CAR, BUT TERRY STILL KEEPS IN TOUCH REGULARLY. THEY WERE UPFRONT ON THE PRICING AND WERE MORE THAN FAIR ON THE TRADE-IN. THE REALLY GREAT PART OF THIS STORY IS THAT WE SAVED OVER $8000 ON AN EXACTLY SAME CAR AT ANOTHER DEALER.

Jason

Dec 20, 2012

I purchased a GMC Envoy from Peterson and to make a long story short..... there was a situation that occurred that me a little upset. But once I expressed my concern, the staff bent over backwards to make things right. It was incredible!!!! I don't want to bore anyone with all the details but I can tell you this. It is one thing for a dealership to leave a bad taste in your mouth and not do anything about it, but it is something of mythology for them to fix it. I have always thought that everyone, and everyplace, will make mistakes every now and then. It just happens. But the service after something happens shows the measure of the person, or in this case the dealership. You have earned a customer for life and I thank you and everyone involved. Truly a stand up organization. By the way, good luck with your new building opening up soon.

Jim and KE

Dec 20, 2012

We bought a 2013 SRX with which we are very happy. The dealership has made every effort to make sure we are comfortable with this vehicle and all the new gadgets it has available.The buying process was what we expected. They were very professional throughout the process though I believe we were very informed customers which was best for us. We were always treated exceptionally well by everyone associated with the dealership even though we may have not been dealing with them. The facilities were quite adequate, but I believe this is mute as they are moving to a new facility.The car has 3500 miles on it and we have had no mechanical issues. Do not understand some of the technical stuff but they have been very helpful. Very happy with the service and followup to this point. Recoomend this dealership to anyone searching for a vehicle to purchase.

Kirk Bauer

Dec 20, 2012

Traded my 2006 Dodge Ram truck in for a 2011 Buick regal. First of all I could not be more satisfied. The deal went smoothly. Their used car buyer Mike was great, gave me more then I thought i would get for my trade in. Mike Found me a great salesman showed me a few cars no pressure fell in love with it and drove it home in about an hour. Took it back in for the add on's shop got me right in. only small problem was when I got it back noticed about 40 miles tacked on to the odometer. But I did take it in for a rattle. looking to buy my next car there soon.

Lucas

Dec 20, 2012

Got a good deal on a used Pilot. The Pilot needed to be detailed so we were told to come back the next day and I did not need an appointment. Came in the next day and waited over 2 hours, they acted like they didnt know who I was, my name was not even in the system, the prior owner was?? It was like I was an innconvience to them....We needed another car just recently and ended up buying from the Ford dealer right next door... Didnt want my mother in law to go through what we did.

MB

Dec 20, 2012

We purchased a 2012 Buick Enclave and had a very good experience. The sales person was very friendly and did not put a lot of pressure on us. He was thorough in demonstrating the vehicle and answering our questions. There was one small concern/misunderstanding when it came to the paperwork, but it was resolved to our satisfaction very quickly. When we picked up the vehicle they were very good about going over all the bells and whistles and making sure we knew everything about the car before we drove off the lot. Everything has been good so far.

RIDER

Dec 20, 2012

We searched online for the vehicle we wanted and then followed up with phone discussions to determine pricing. We found the Escalade we liked at Peterson and drove 200 miles to see and purchase. It was worth the trip. Pricing was excellent. Rob Veach knew his products and did a great job working with us. One small irritation -- it took over 3 hrs to get the paperwork done. We will likely buy our next vehicle at Peterson and hopefully work with Rob again.

Rxman4u

Dec 20, 2012

We were needing to downsize and trade-in our Suburban for a mid-size SUV with better gas mileage. We have bought our last several cars from Edmarks in Nampa but this time we decided to shop around and I'm sure glad we did. We went over to the new Petersons Chevrolet in Boise and they offered us $4,000 more for our trade-in than Edmarks did.....made the decision on where to buy the new vehicle very easy. The sale process couldn't have been easier, very friendly and wrapped things up in several hours.

Scott Birch

Dec 20, 2012

We just bought our second car from Peterson's Chevrolet and for the second time our buying experience was very pleasant. Karen "Big Mama" Martin was extremely helpful and Sales Manager Geoff Jones was very supportive of Karen's efforts in selling us our new cars.We came back to Peterson's because of their service and attention to the customer. I know that not every sales person is the same to deal with but "Big Mama" and Geoff are aces in our book.We have used Peterson's service department for about the last 5 years and even though they were servicing a car that was bought from another dealership, their service to us was of the highest quality. We are extremely satisfied with Peterson Chevrolet.

Scotto

Dec 20, 2012

I was looking for a specific type of truck, The saleswoman (Big Mama) at Peterson knew more about trucks than all the men at any of the other dealers I visited. She found excactly what I was looking for, at the price I was expecting.