Used Cars for Sale at Phil Hughes Honda in Athens, GA

hondafan

Jun 3, 2016

The service was performed very fast. It was finishedin approximately 30 minutes, and the employees werefriendly and efficient. The waiting area was clean and well stocked with magazines and complimentary ice water.

Kevin

May 31, 2016

This was our second vehicle purchase from Phil Hughes, and both purchase experiences were fantastic! For the second time, Gary Bowman was our sales representative. We agreed to a price for the vehicle over the phone and negotiated a few of the extras we wanted. He had our trade-in quickly evaluated upon arrival and within a short period of time we agreed on the trade-in price. It was a speedy, relaxed, no pressure experience, which is really what we wanted. Moreover, while the folks at Phil Hughes are great company, we didn't want to give up our whole Saturday haggling and they understood that and treated us with kindness and respect and made every effort to expedite the process. Gary and the whole team at Phil Hughes are wonderful to work with and treat you like you should be treated when making a large purchase - or a small purchase, for that matter. In addition, their service department is outstanding and have taken very good care of us every time we've visited, which was a strong contributing factor in our decision to buy from Phil Hughes Honda. And they provided lunch!!

Laura

May 30, 2016

Great place to buy a new car. Super professional and friendly sales staff.

Susan

May 28, 2016

I have always received courteous & professional care & treatment, anytime I have had my 2011 Honda CRV there . Two things I wish- 1. Quicker replacement of airbag from recall ( I know that Phil Hughes has to wait for the replacement parts , as well as the other auto makers) & 2. A little less expensive , but that is anywhere you go now.

William H Gardner

May 28, 2016

My salesman, Jose, was great. Internet sales was very good. Everyone but the junior finance guy was cordial! Promises were kept. Overall I spent 4 hours at the dealership. My wife and I are very happy with our 2016 Honda Pilot. Would buy there again.

Joann Watkinsville

May 20, 2016

Honda service was able to reassure me that a planned 'longish trip' in an older vehicle was safe. I really appreciate their checking it out!

Markeia Rucker

May 20, 2016

Jose was amazing! He was such a genuine person and he answered all my questions to their entirety. I expressed to him that I was nervous and excited because this was my first car buying experience on my own and he walked me through the entire process gradually and very professionnally. I would recommend phil hughes honda to a friend and I would definitely recommend they go see Jose!!!! I love my brand new 2016 Honda Civic Sedan!!!

Tim

May 20, 2016

Low pressure and a pleasure to work with....thanks Mike Brownlow for working with me on this deal!

driver52

May 10, 2016

The paperwork processing time was minimal and I was happy to get a ride home while my car was being worked on. Diane explained what needed to be done and the prices clearly,

josefina.ovando

May 9, 2016

The service advisor was very friendly, very knowledgeable and to the point. I sent the car with a tow truck, Authorization for the repairs was over the phone. Price was very reasonable.

Janis

May 8, 2016

Excellent service..great customer service. Pleasant employee

Tim

May 8, 2016

A good experience and they even have free popcorn.

Sung Eun Jung

May 7, 2016

The process for checking up conditions of my car was quickly but carefully done. And, every crew was so kind. They accurately explained about my process; thus, I could understand what kind of service I got for my car.

Leon

May 5, 2016

They did test to fix my problem and complete quick.

KMBEACH258

May 3, 2016

Service friendly, knowledgable . Pleasant experience!! Staff was engaging and very customer oriented.. This was second buying expierence for me and I was not disappointed . I would recommend Phil Hugh's Honda

shawanacarth

May 2, 2016

I called on a Wednesday afternoon & gave them my name and that I wild be in the next morning about 8:15 8:30 to have my car serviced and when I arrived they were ready for me and a nice gentlem sar knew my name and had paperwork ready and o was in & out in45 mins

TJACKSON0118

May 2, 2016

I recently had my brakes replaced. I was told that it would take 2 hours. I requested the shuttle service to take me home. To my surprise, my brakes were replaced in 35 minutes! Thanks to Jake for great service and Ray (shuttle guy)!

Anthony O'Bannon

May 1, 2016

great service and friendly atmosphere,and dedicated people.

Bobby Ellison

Apr 30, 2016

Your service was fast and professonlly done.Thank youBE

CHUCK3168

Apr 29, 2016

I purchased a 2016 Honda Pilot. Have been pleased with the vehicle. Andrew was very helpful. Comfortable interior. Attract colors. Did not feel pressured when purchasing vehicle .

ETS

Apr 29, 2016

I walked in thinking to schedule an appointment another day to check my instrument panel. They looked at it, found it was covered by a warranty and fixed it free of charge.

TBEYET

Apr 29, 2016

The staff was able to diagnose my Civic's problem quickly. Chose not to have the vehicle serviced due to the estimated cost. Service staff were very understanding.

THEPARNEES2002

Apr 29, 2016

Seen a car on their web sight that I wanted, Did the online app and got a call the next day that I was approved,Walked out with the car and a payment that I could live with. On monday morning we got a call from the finance department, They could save me more money. Who would not like that? Thanks for a Great car buying experience.

JWEAVER1

Apr 26, 2016

I am on my third Honda leased from Phil Hughes. All service is always performed by their service department, They are always friendly, professional, and efficient.

WYNNED

Apr 26, 2016

People are friendly. They gave me great service. Place is kept clean. Love the coffee. Everyone was helpful. I would recommend this dealership to others.

Timothy4

Apr 22, 2016

Service was fast and efficient! My husband and another service man figuared out how to insert the child seats. Everything else was fine. Great chocolate chip banana bread!!!!!!!!!

barriec7

Apr 21, 2016

Unfortunately, the business model of auto sales in the U.S. is adversarial and mutually distrustful between customers and dealers. Both sides are culpable, as customers generally are obsessed with 'winning' the best deal when maybe there are other things to consider (relationships over time, excellent service, quality). On the dealer side business models that involve salesmen and women acting as intermediaries between customer and sales managers is inherently flawed. Still, within this highly flawed framework Phil Hughes Honda stands above the rest. While they do have the typical sales mechanics, Phil Hughes has had decades to perfect a calm, respectful atmosphere. Their employees tend to be long-term and one gets the sense they are treated well. I look very closely at this factor when doing business with any organization...if they don't treat their people well, they likely can't be trusted any further.Importantly, I feel my salesman, Bryan Fuller, and finance manager, Jerry Gay, are decent, kind men working in a challenging field. I felt like I dealt with two human beings who wanted things to work out for me in a positive way. Great guys with long tenure at Phil Hughes (definitely ask for Bryan, best salesman I've ever had). I didn't need gap insurance so much, but I bought it anyway, as a thank you and acknowledgment that there are two sides to every street. I give Phil Hughes my strongest recommendation. They are the best in a tough industry and that's saying something.

Rick

Apr 20, 2016

David provided prompt courteous service, and the car was completed very quickly. He explained the details of the service thoroughly. He followed the details of my service request exactly.

CGW

Apr 19, 2016

We found the dealership and our salesman a pleasure to deal with an that is always a norm in this industry. When it came time for another Honda we went back to the same dealer and in particular the same salesman. Professional and thorough and as a salesperson myself something I appreciated.

AYANKEEINGA

Apr 19, 2016

I always have my Honda serviced where I bought it: Phil Hughes Honda! I am always treated with respect, the service explained thoroughly, and my car thrives!

joyrussellhardin

Apr 19, 2016

I own a hybrid car and that has seemed to be intimidating or something for the small town repair shops. But my car had a weird noise, and I had to go somewhere so I took it to Hughes and I was pleased. The odd noise was just the brakes. They were possibly more expensive than the smaller repair shops, but they did what they said, and I knew what the cost would be before the repairs. And I felt confident that the work was done right.Some of the places that advertise lower prices, like the parts shops that also do brakes and oil changes and have coupons, add so much that weve felt ripped off by the time we leave. Last time anyone in our family went to one of those places the cost was over twice as much as the coupon price, with the coupon.I was very pleased. My one recommendation to them is to make better coffee, not so weak, and get real cream instead of the powder. It seems like a small thing, but if youre stuck there waiting a long time, there is no place within walking distance that I found for a decent cup of coffee. They did have cake and bottled water, which was nice.

Nanoo

Apr 19, 2016

Bret, the service manager, and Jake ,the service rep., were both extremely informative, patient and accommodating. We were very satisfied with the quick service, polite and professional manner and service options explanations. Not certain how the recall would be handled we were pleasantly surprised that they knew what was happening, how to handle and explained each step of the process and options.Smooth process.

SHALLMAN18

Apr 19, 2016

We are driving the 5th vehicle that was bought at this dealership. Not only have we continuously gotten great satisfaction from sales people, we continue do get great service from Service Department. We will continue to do business with this dealership as long as this great service continues!

DML

Apr 18, 2016

I've been a Phil Hughes Honda customer since 1998. I won't take my Honda anywhere else for service.

browning425

Apr 18, 2016

The overall experience at this dealership was great. The one thing I would change is the work summary sheet. It seems to be a little hard to read, especially if you have a lot of work done, after the service advisor goes over it with you.Thanks.

RLBLOUNT

Apr 18, 2016

We had a very positive experience from start to finish. Richard in sales and other employees treated us well with high courtsey and no pressure.

TULSIFRIDAY

Apr 16, 2016

The brake and AC work was done promptly, professional, and with great care. The service folks made me feel confident and taken care of. I took advantage of their shuttle service and after dropping off my car for the repairs, the driver took me to work and picked me back up.

DRVINCE

Apr 15, 2016

I bought my Honda from a different dealership, and usually get it serviced there. My 'check engine' light came on on the way to see my daughter in Athens, so I went straight to Phil Hughes. Even though they'd never seen me before, they treated me like family. And even though it was a fairly involved repair (tune-up/valve adjustment) they diagnosed it quickly, gave me a good estimate, and helped me manage my time while I was there (they have a nice computer cubicle area away from the daytime TV :-)I had another service due, but schedule constraints meant I had to take it back to Phil Hughes on one of my Athens days. Same great service this time... 240,000 plus a timing belt... managed well again.Highest recommendation

VONTAYLOR618

Apr 15, 2016

From scheduling my appointment on-line to checking out with the cashier, this service center cannot be beat! Everyone is friendly, staff go over maintenance being done, and I was in and out of there quickly. Cannot imagine taking my car anywhere else for service.

Kevin Southall

Apr 14, 2016

Fast, Clear, Concise, My wife and I dropped off the car and it was done in about an hour. They called when it was ready. When I picked it up, the service personnel were quick to find and process my paper work to get me on my way.

lochlindafarm

Apr 14, 2016

My experience at Phil Hughes Honda has been A - Plus. I have been there 2 times for service. The staff and Service Director have been very friendly and helpful.

JERSEYHARDEMAN28

Apr 13, 2016

First time visit to Hughes Honda and very impressed with the dealership, personnel and facilities. Wait time was reasonable for the work being done, cost disclosed up front, and I was alerted to the fact that I had a weak battery which I requested be replaced. As I live in Greensboro, it is some distance to travel to a Honda dealership and I have several choices all approx. the same distance away. Will I come back to Athens. Based on my first visit, I would say yes,

jean

Apr 12, 2016

Very friendly and helpful service department. Finished car in less time than originally estimated.

COOPWOMAN1

Apr 12, 2016

Had a car on the lot with everything I wanted on it and ordered the few accessories it didn't have. Everything arrived and was put on in the time my salesman said it would be. Excellent service and explanations of the whole sale.

CULVERBIANCA

Apr 11, 2016

My experience at Phil Hughes Honda has been outstanding. The staff is always friendly and helpful. The actual service is also very speedy. They do a very good job and Diane Burns was great. I will continue business there.

SPENCERDYKES

Apr 11, 2016

The staff was extremely friendly, and explained everything to me. I was nothinking hassled to buy anything or add on any additional services than what I had come for (oil change). The service was fast and I was in and out quicker than when I have had my oil changed at other businesses!

CAROLLRADTKE

Apr 9, 2016

I live in Tampa and my recent experience in trying to buy a new car locally proved to be difficult and disheartening. I was introduced to Brandon at Phil Hughes Honda through a friend and loyal customer. He was professional, courteous, knowledgeable and credible. Initially, I was skeptical about buying long distance but was pleasantly surprised by the ease, thoroughness and timeliness of the transaction. I will recommend and urge anyone locally to take advantage of this gem of a dealership and Brandon Wilcher, in particular! Thank you!!

SLUMPKIN26

Apr 9, 2016

I had the greatest experience with your sales and finance staff. The whole establishment is very courteous and helpful. The buying process was painless and rather quick. I came in at 9am on a Saturday and we were out by 11.....man that was quick. I really advise using the online credit application process. I would recommend this wonderful dealership to all my family and friends. I will send new business your way! You guys Rock!Sharon Lumpkin

BBGWINNETT

Apr 8, 2016

We bought a brand new Honda CR-V EXL and within a week noticed rubber coming off part of the trim on the passenger door window. We took it to our Honda dealership where we bought the car. They decided a replacement part would need to be ordered. It arrived quickly, about a day, and I took it in early the next day to have it installed. About an hour later I was on the road with the new part and no charge for service. They took good care of us and I'm glad we chose Phil Hughes Honda.

BPATISAUL

Apr 8, 2016

David was so helpful with our service issue. He went above and beyond the call of duty to get us back on the road again.

DARTHEART

Apr 8, 2016

When your wrench lights up, it's normally unexpected and happens at all the wrong times.I immediately drove to my dealership and was delighted when they took me right in. In less than a half hour, I was on my way, my car serviced and plenty of time left to do what I wanted to do. Thanks, Phil Hughes Honda, you made my day.

MOJAMMOUL

Apr 8, 2016

It takes too long to simply change the oil on my car. It took nearly 50 minutes after they drove the car into the bay. This happens every single time, the employees seem nice but getting people in and out is not their priority.

TOMKIMMEL

Apr 8, 2016

Jake (Service Advisor) was excellent, and provided superior service! He was easy to work with, and kept me informed as the work progressed. Super job!

VAUTOUR86

Apr 8, 2016

Brett was incredibly polite and respectful. He explained everything to me and told me exactly what was going on. The service was quick as well

SENAABLE

Apr 6, 2016

They worked fast and were respectful! They were done within the time they said it would be done. Environment was welcoming and professional. They even vacuumed my car!

MACRFREEMAN

Apr 5, 2016

My battery died unexpectedly and I had to get it replaced before heading to work for the day. I only waited for about 20 minutes to get it replaced. I was on my way much more quickly than expected.

HHOWARTH89

Apr 4, 2016

Andrew was so helpful in helping me find a new 2016 Honda Accord EX L. I'm currently relocating from NYC and had to do the sale over the phone. He was patient with me and my family as they helped me communicate during the sale. Brian was very helpful as well during the financing. Overall I felt my experience went well and I was able to get a great deal. Thanks Phil Hughes Honda!

YOKEESH12

Apr 4, 2016

I love going there because they always treat everyone with great customer service.... Thanks to all your staff who I have meet an didn't meet they all are great people

Tao

Apr 3, 2016

There was a problem with my moon roof. David is really responsible and called my everyday to tell me the progress. Besides repairing the moon roof, he also helped me solve the recalling problem, which I did not know by that time. So I really thank him for this.

TOMRODOWD

Apr 3, 2016

Once again David and the staff were fantastic. We had a pleasent wait in the waiting room watching TV and eating popcorn while our car was quickly serviced. Thank you!

DIXIESUSAN

Apr 1, 2016

Andrew Hagglund from the day we met him helped usto find the car that suited us. He was patient and understandingand never pressured us. We decide on a Honda Civic LX andwanted a Cosmic Blue exterior and gray interior, but they didn'thave it on the lot, but Andrew was quick to locate one and had itdelivered the next day. Thanks to Andrew we have the car wewanted, and absolutely love it.Susan and Peter

DJC44

Apr 1, 2016

The service department is the best. The advisor did an excellent job of customer service. He was very informative of the problem and the required repairs. They met our time line and came in under the estimate for the work. I highly recommend them all for your needs.

MPELED99

Apr 1, 2016

I had a problem with the sun visor and the Phil Hughes Honda service took it on itself to replace it at no cost, after they have learned that the same item was replaced 3 yrs ago. Thank you.

CDHILD

Mar 31, 2016

My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a 1 quart in 225 miles and on average 2.5 quarts per 1000 miles) . I contacted Honda Corp to have them tell me basically get lost even though a lawsuit over this very same issue with a $17.2 million judgement against them took place. Also in the judgement from the lawsuit an extended warranty up to 125000 miles for all owners with affected vehicles was to be put in place. I can tell Honda took it seriously considering they wouldn't even honor the warranty. 20-30 phone call later and ATLEAST 20 hours with 2 calls over 3 hours each and dozens of different people I stills got nowhere even though multiple people from Honda told me that Honda should be responsible but it was above their pay grade and they couldn't do anything for me. As a last ditch effort I took it to Phil Hughes and even though it isn't fixed yet they ARE doing something and working towards getting this fixed for me. The only way I will ever buy a Honda again is at Phil Hughes in Athens Georgia. If it wasn't for these guys I would be adamant about never even taken a ride in a Honda vehicle again.

GOBERRY

Mar 31, 2016

When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill came out to greet me upon arrival and told me the level of care required and the cost of the care. He listened to my concern and took excellent care to deliver my car on time for my next appointment. A wonderful experience right down to the coffee and a sweet treat!

lochlindafarm

Mar 31, 2016

The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing my flat tire.

SKIAEEH

Mar 31, 2016

I've been coming to this location for about 4 years. We are a Honda family from as far back as I can remember. The guys at Phil Hughes have always treated me with respect and have always been up front with me about what is needed for my car, despite the stereotypes of being a "young female at the mechanics". My father visited last year and his battery randomly died in his Accord, and the guys got him sorted super fast without delayed any of the fun of their visit. My most recent experience was an oil change, tire rotation, and transmission check -- I had accidentally made the appt for Thursday instead of Wednesday and only realized it when I was at the dealership, but they not only happily serviced my car but they did it in the time quoted and over lunch! AND they told me my tires didn't need rotating (which honestly I wouldn't have known either way) so I didn't get charged for that. I actually *enjoy* visiting this dealership, love having the internet access, trust the service team, and appreciate their patient teachings whenever I have any questions. Thank you guys!

ALANYATES

Mar 30, 2016

Oil change and tire rotation. Car was detailed. All employees were helpful ans positive. Nice work area and wifi to allow customer to get work done while waiting

TMCCLUNG99

Mar 30, 2016

I went for scheduled oil change and tire rotation. Service was handled very professionally and the service was performed quickly. David was knowledgeable and courteous. He even when the extra mile to switch the mailings so that my wife received notices about her Accord and I receive the notice about my Accord. I will recommend this service centers to others.

LUVNRN

Mar 29, 2016

My appointment was with David Nichols. He was courteous and knowledgeable. My car was ready in a couple of hours. I received great service and would recommend Phil Hughes to all my friends.

Mcan123

Mar 29, 2016

They were friendly, helpful, and honest. They replaced everything quickly and efficiently. The time frame given was spot on and the quote was close. I only wish that on spending $1,000 for repairs, I would have gotten a vacuum or a window clean. But other than that, I was very happy with the service given!

STEVENMCUMMINGS

Mar 28, 2016

It's always nice to go somewhere where they appreciate your business. I believe Phil Hughes Honda appreciates my business and I will go Back for my next service

BEN30605

Mar 26, 2016

I enjoyed the friendliness of the sales rep and they were able to get us financing regardless of a less then stellar credit. However I am a bit disappointed in the quality of the vehicle. It was bought as is and with no warranty. Unfortunately either they didn't do a very in-depth inspection of the van or they did and didn't tell us all the little issues it had. Took it to two different mechanics including the Honda dealership and I was shocked at all the little yet costly issues it had.

ROBINLOWENS

Mar 26, 2016

I am a 50 year old female who has purchased several vehicles, however this time was different. This time I had for the first time in my life been in a terrible auto accident in which my vehicle was totaled. My husband spent hours researching the safest midsize SUV and the Honda CRV hit the bill. I was also in a lot of pain when purchasing the vehicle. The dealership gave me and my husband a GREAT deal and the closing was quick and painless. THANK YOU

MIXOND

Mar 25, 2016

The staff at Phil Hughes Honda were very informative and helpful. There was low pressure and no harassment when we were looking at cars. The staff made us feel comfortable. Definitely no oily stereotypical car salesmen. Thanks to Jose Montoya I was able to find the perfect car!

mweldon0

Mar 25, 2016

I would be much happier if I was only coming in for an oil change, as I have done with every other Honda I have ever purchased! However, with my 2010 Honda Accord EXL V6. This is not the case. David and Clay have been very helpful with my car situation. I am very happy with their customer service and the way they deal with my nervousness and uncertainty. Thanks David & Clay!!

MKURTZ1

Mar 24, 2016

My service was prompt, efficient, & well done. The people were kind, professional, & caring. I would highly recommend Phil Hughes Honda for service. I did not feel ripped off like I did with my old Neon.

Preisinger

Mar 24, 2016

I was greeted by a Service manager with a smile given an approximate completion time, which they beat by 30 mins! At the pick up I was given some general information and asked if I had any questions, then was taken to the cashier's window. The cashier was very friendly as well as efficient! I was on the road in no time..

RSOLSEN

Mar 24, 2016

Great salesman - Andrew ElderGreat financial man - Jerry GayGreat experience! Highly recommend anyone needing a new car check in with Phil Hughes. This is my first experience with this dealership. I have purchased many cars, but none of my buying experiences would even come close to the customer service I received from Phil Hughes Honda!PS. Love the car, too!

REBECCA.ROBERTSON

Mar 23, 2016

The air conditioner in my 2014 CRV was not cooling properly. I found out the compresser was damaged and a new one needed to be installed. It would take a couple days for the part to come in and be installed. I was given a loaner car to drive until my vehicle was fixed. The vehicle was fixed in a couple days. The bill was more than I anticipated, so I asked to talk to the service manager. We were able to work out a compromise that was fair and I paid the bill.

2016 EX-L V6 Owner

Mar 22, 2016

Gary Bowman provided great customer service. He quickly responded to all my questions and took the time to work up multiple options based on what I was looking for. He was friendly and not aggressive in his approach which made the experience easy and stress free. I would recommend Gary to anyone.

New Honda Owner

Mar 22, 2016

My experience was great, and I love my new car. Andrew Elder was professional and happy to answer all my questions. I would recommend this dealership.

cufuller

Mar 21, 2016

I consider this service department highly professional and trustworthy. I am treated as an intellectual and as if my business is important to them. David Nichols is outstanding. I always ask for him when I call to make an appointment for service. He is considerate of my time and concerns. I am always pleased with try he outcome of my service with Phil Hughes Honda.

JGRIFFETH4144

Mar 18, 2016

From the moment David Nichols answered my call everything was top notch. He explained what needed to be done, how long it would take, and approximately how much it would cost.

JOSEPHBERRY

Mar 18, 2016

Gary Bowman (our sales person) took his time to help us learn what vehicle we wanted and with what options. He helped us sort through payment options and I felt the trade value was accurate.

CHARLESBELFLOWER

Mar 17, 2016

Very friendly and knowledgeable employees. I waited for over two hours but my time was filled with TV, free cake and free coffee. Also the customer waiting area was very clean.

AFGRETSCH

Mar 16, 2016

Great service & willing to work with my schedule! Phil Hughes Honda has always done an excellent job with taking care of our cars! Thank you!

ALEXISCRAYTON

Mar 16, 2016

The service department is great. Jake in the service department was very helpful and great to work with. Keep up the good work and you have a lifetime customer

antionetpenn

Mar 16, 2016

I like how they write down the issues with the car and give me some options to get them done within my budget restraints. I enjoy the coffee and the sometimes treats while waiting. I also love the shuttle service.

C.VICTORIA.ANN

Mar 16, 2016

Jake was awesome! He was very thorough with my car and did not do work that was not needed. I really appreciate his honesty, friendliness and attention to detail.

NURSENANCY99

Mar 16, 2016

I live 20 miles away from your dealership. I came in to have my air condition fixed, I was there for an hour and told the part had to be ordered and I would have to come back. I had to make another trip to get my car fixed, They offered me a free oil change for my time and trouble to make things right, I was pleased with that option.

LEOGUDE

Mar 15, 2016

Phil Hughes was accommodating to my transporting needs with their shuttle but fortunately they were so efficient in getting me in and my car worked on that I only had a short wait instead. The service crew was very courteous and professional.

AAPEACHESLEE

Mar 14, 2016

We had bought our 2010 from a dealer where we lived and when we moved near Athens we started going to Phil Hughes Honda for service, very happy. Then we test drove a CRV and fell in love with it. So we started the process to purchase it. I have to say this experience was the easiest most pleasurable I have ever had in buying a car. The Salesman and credit manager treated us very well and it was like a walk in the park. We have never had such a good experience in buying a car. The last time we bought a car from another dealer it took HOURS for the process to be completed. We would highly recommend Phil Hughes Honda for purchasing and servicing. On a scale of one to ten and ten being the highest We rated Phil Hughes double that a 20.

TBEYET

Mar 14, 2016

From the e-mail appointment setting to picking up my car after service, I am completely satisfied! Star was courteous, friendly and informative! Service was completed in quick time, and I was called immediately. Kudos to all of you at Phil Hughes!

bashmore314

Mar 13, 2016

I was in and out in less than an hour for my service. David talked me through the service before and after, so there were no surprises. also, the waiting room was clean and stocked with coffee and bakery snacks..

JIMDAVANTES

Mar 13, 2016

Owned a Honda vehicles Accord and Pilot for the past 15 years plus now and been with numerous Honda dealer service department in Illinois. Phil Hughes in Athens by far top off all my past service experience with quality and tender care for all my needs. I just moved here in Georgia from Illinois and knowing I have this guys that I can trust with all my Car issues is very important for me. Bill handles my recent car troubles well and handles my issues in prompt professional manner. Thank you Athens Honda,Jimmy Davantes

COURTNEYCSHIELDS

Mar 10, 2016

Very professional and very courteous from beginning to end and had me in and out in a reasonable time frame. I Will definitely visit again.

THEMERLIN3

Mar 10, 2016

I will be back again when my Honda Civic needs more service and maintenance.I have had my Hondas serviced by Phil Hughes for over 12 years.I have purchased three Hondas from them.

BENNETT3625

Mar 9, 2016

I was really pleased with the experience of purchasing a new car .If I knew it was going to go so smooth I would have done it sooner.

CORRAINE14

Mar 9, 2016

Customer Service was Great!! Was in and out after a short time there. I've never been here and not been satisfied always give good service

Oconeefam

Mar 9, 2016

Once again, I received excellent service from David Nichols. Problems with my AC were identified and repaired while I waited. I thought I would get a snack from vending machine but sadly it was gone. David offered to get me a ride over to one of restaurants or take me himself. Above and beyond.

Caroline

Mar 8, 2016

I blew out a tire on my Honda Civic while on my way from Atlanta to Athens to visit my sister, and had to finish most of the trip using my spare tire. When I got to Athens I went directly to the Honda dealership. I got excellent, super fast service--my sister and I went to lunch and before we were even done eating, Jake called me to say my car was ready to go! He replaced my tire and didn't try to sell me any unnecessary services, which I appreciated.

DavidE

Mar 8, 2016

Mr. Marvin worked very hard to see that I remain a Phil Hughes customer. I was very impressed with his dedication and professionalism. The experience was excellent. I will be returning to Phil Hughes Honda for future service.

MAURYMAHER

Mar 8, 2016

I brought my van in for Air Bag update, factory warranty. The service writer was pleasant and professional. He called me when the work was done. I feel confident the defective air bag has been corrected.

NANASEAFROG

Mar 8, 2016

Friendly, knowledgeable staff. Work was done in a timely manner at a reasonable price. I would recommend Phil Hughes Honda to anyone needing service on their Honda.

Oconeefam

Mar 8, 2016

David Nichols was great to work with as always. He explained what needed to be done, was very accommodating and vehicle was ready when promised.

jill Severn

Mar 7, 2016

We have had our 2004 Honda Civic serviced at PHH during it entire lifetime. We've always been very happy with our interactions with the service team. Often you hear about repairs at a dealership being pricey or inflated, but we have never felt overcharged. We especially love the shuttle service available while our car is being repaired. As a one-car family this is much appreciated.

JOANT0

Mar 7, 2016

My oil change was done very quickly. Employees were very friendly and professional. I will always deal with Hughes Honda for y'all are the best.

NURSEBONET

Mar 5, 2016

I have been to Phil Hughes Honda many times for service. The few times I have had David assist me have always been the most professional and courteous. He's honest and patient and listens well. Phil would be proud knowing how well this man serves the customers at PH Honda. I haven't had the same experience with others in the same dept. I'll leave it at that. The folks at the checkout counter are always so kind and efficient! And I LOVE the peppermints that are always on the counter! Nice touch.

SLMFLYFISHER

Mar 5, 2016

I am always treated with courtesy and respect. My concerns about my car are thoroughly investigated and fixed to my satisfaction. I have been doing business here since 1993 and recommend them highly.

AMYBAILY98

Mar 4, 2016

I always feel comfortable taking my car to them for service. They are honest and do a great job and the prices are always fair

nancydyal

Mar 4, 2016

Very pleased with service from drop off to pick up. Power steering needed flushing...somewhat pricey. David is always professional and knowledgeable. We'll be back!

TFowler

Mar 4, 2016

Thanks so much Phil Hughes Honda, especially David Nichols for always taking care of our service needs. David is super nice, very knowledgeable about maintenance and service needs. If there's something out of the ordinary during your service, they explain in detail about it and what needs to be done. Luckily ours was still under warranty so we didn't have to pay a dime! I really like the email reminders when you have an appointment scheduled, they are most helpful when you are crazy busy.Our total experience, from buying our Pilot, to several routine services and one warranty covered repair have been superb! I can't recommend them enough, especially David Nichols!

Angela

Mar 3, 2016

Mr. Bence was not at all pushy. He was very informative. I was able to negotiate a fair deal, especially after checking and comparing to other area dealerships. This is the fourth car I've purchased at Phil Hughes. I also use their service center for all my service needs.

BFREESE

Mar 3, 2016

I have complete trust in Sar at Phil Hughes Service. He's very helpful in understanding options and in determine what is a "need" and a "should do when you can" on maintenance. I've also not had any challenges with repairs. When they fix something, it seems to stay fixed. For the most part, pricing is competitive with stand alone service centers, and because they use genuine Honda parts I prefer Phil Hughes Service.

CrystalD76

Mar 3, 2016

The online service makes it easy to schedule an appointment. The service specialist, Scott kept me informed on the issues with my car. He was very helpful and professional. Thanks for making my service easy! I've been getting car service at Phil Hughes Honda for about 5 years and it's always been great!

DENISE BRISCOE

Mar 2, 2016

I loved coming to Phil Hughes Honda. Chuck was a wonderful sales employee, and was very good with answering my questions. Thanks again for all the help!

DJRONALLEN2

Mar 2, 2016

My Sales Professional was Awesome! very informative, excellent customer service - The Vehicle was well maintain - Bryan Fuller thank you for Outstanding car - buying experience - Dj Ron Allen

FLITZA

Mar 2, 2016

The people at phil hughes Honda are very professional and care about there customers.This is the second Honda I have purchased from phil hughes,and I know I got a fair deal on my purchase and on my trade. I enjoyed working with Gary Bowman and the rest of the staff. Anthony A. O'Bannon

HARMON.BRYAN65

Mar 2, 2016

I went in to have my oil changed, and the service rep mentioned that my tires were really worn out with only 16000 miles. He said that he would share this info with Honda Corporate ,and low and behold I got new tires! I just had to pay for the installation, etc... and I am so grateful. Maybe Honda should consider different tires that don't wear out so soon.

Nana C.

Mar 2, 2016

I was amazed at how helpful the salesman was in finding me the minivan with all the features I wanted. He made sure I knew about all the new safety equipment that the new cars have. I was extremely satisfied with the price of the car and the ease of financing it. If I don't understand anything I can call him or go to the dealership and have everything explained. Overall a very good experience. I plan to take my car to Phil Hughes for all the service.

xu

Mar 2, 2016

Although I told them I have changed engine oil 4 times in last half year, they insisted on doing a test on their own. So I had to bring it back after ~1000 miles to find it out it has indeed been burning engine oil at an unusual high rate. I guess that is fine. But all in all, Bill was courteous and kind. It was a great experience.

ADAMS.RH

Mar 1, 2016

Impressed with the focus on customer service--followup--and follow through. Friendly--efficent--competent--and through. Would recommemd the agency and in the Sales Representative. Followed through on his commitments--and delivered in a timely manner. Was very sensitive to the time taken--and used it effectively.

RNMCLEAN7

Mar 1, 2016

Side bumper was knocked off and I brought car in to repair. Friendliness from the entire staff was observed and welcomed. After the parts were ordered, I was allowed to choose a date for the repair. Efficiency and quality were two of the adjectives I would use to describe my experience. We are thoroughly enjoying our new Honda. Thanks for all.

RONBOWIE1

Mar 1, 2016

David Nichols was professional, knowledgeable, and extremely helpful. My vehicle was serviced and returned in the time indicated. I was pleased and will return for service in the future.

StillNightBlue

Mar 1, 2016

My first visit to the Honda dealership; they provided good service (routine maintenance) and sent me on my way with no problems. I left satisfied.

HUGO.090519

Feb 29, 2016

The service guy I was dealing with is nice and friendly. Bret addressed my concerns, and I do not have to feel bad about other things.

collinsmaria316

Feb 27, 2016

I needed a battery but was pressed for time and they for me in and our within 30 minutes and I was able to make my cousin funeral at 1:30.

EJS

Feb 27, 2016

I was pleased with my recent visit to Phil Hughes Honda. I needed an oil change and the 25000 miles check-up. I settled in with my Guideposts magazine expecting to be there and hour and a half or more. About an hour later, my car was ready and I could proceed with my day. I appreciated not having a long wait.

EDSHIVE3

Feb 26, 2016

My 4th Odyssey from Phil Hughes Honda and look forward to the next trade with them. On the subject of the miles on the van I feel like they made it right with me in the form of a small discount.

JDESIGNS2001

Feb 26, 2016

I bought a battery from the parts department for my wife's car a few years back. The battery had a 90 month warranty. 50 months into the warranty the battery totally died. When I called the dealer they claimed that they could not look up my sales record on their computer and that I needed to produce the receipt to get the warranty. So either they have an antiquated computer system, or were just being dishonest to try to deter me from getting the warranty honored. I had the receipt, but had to go out of my way (in a car that needed a jump every time I started it) to get the receipt at my house on the other side of town. The whole process at the dealership took about an hour. It was like they had never done this before and on top of that they weren't very nice and tried to tell me that the battery was fine (which proved untrue, because the new battery totally fixed the problem). Once they finally prorated the battery, they wanted an additional 20 to install it. So I went out in the parking lot in cold weather with my nice work clothes on and did it myself. If I were the manager, I would have warrantied the battery and had one of my mechanics install it while my customer went to grab lunch or something... That would have been good service and really wouldn't have costs the service department more than about 15 minutes for a low end shop helper. Overall bad experience that could have been made a great experience with very little effort on the staffs part.

CYNJAMESON

Feb 24, 2016

My Honda Fit came in for a service recall and it was taken care of promptly and professionally. I have never been disappointed in the service from Phil Hughes Honda.

JSI0627

Feb 24, 2016

I was in the Athens area on a business trip when my Honda Accord's engine light came on. I called David at the service center only two hours before closing. He kindly listened to my situation, gave me clear directions to the service center, quickly ran a diagnostic on the engine and serviced the car within the hour. David was extremely professional and explained everything including what was cover under the warranty. I would highly recommend David and his staff!

mgreenwall

Feb 24, 2016

These folks are awesome! Did a great job.Dropped the car off and before we knew it they called and said it was ready. What more can be said.

BILL VEITCH

Feb 23, 2016

Andrew was very straight forward and to the point. I felt he was going out of his way to answer my questions. I had traveled 50 miles to visit their dealership I really appreciate Andrew not wasting my time.

hondagal23

Feb 23, 2016

I had the best experience at this dealership, and working with Ron was just great. Everyone made me feel very welcome when I walked in, and Ron was so easy to deal with. He listened to what I wanted and the deal was easy to get to, without the normal haggling. It was overall a very pleasant experience and I will definitely return to my local Phil Hughes Honda dealership when I decide it's time for a new car again! They got me exactly what I wanted, and at the price I wanted too.

sbl0

Feb 23, 2016

David is always very helpful and informative. Car was ready right on time, without any hassle. Checked everything I asked and gave me a detailed report of my car.

Vhc

Feb 23, 2016

This is our second car from Phil Hughes. Phil Hughes got us a loan approved when no one else would on our first car. The service we got has be good, so we chose Phil Hughes on our second purchase. Both buying experiences were pleasant and fun, as they should be.

DAPHILLIPS0

Feb 22, 2016

Everyone was very friendly. Ron helped us to start with because Chuck was with another customer. We wanted Chuck because he sold us our last Honda. When Chuck was finished with the other customer he helped us, They both was a pleasure to work with. Chuck helped us set the radio stations and all the set up features. I would definitely buy from them again.

davidfarmer1972

Feb 22, 2016

David and Bret went out their way to take care of our service needs, even my husband's truck that had a flat. We could not have asked for better service!

elatour1

Feb 22, 2016

Always ask for David when I have work done. He takes care of what service I need done and has me on the road within the time specified. GREAT SERVICE ADVISOR

KIRKDSTEPHENS

Feb 22, 2016

Did a great job. Got me and out very quickly. I will go back to them for future service. Recommend to other Honda owners too.

COXDAWG

Feb 18, 2016

As stated, good work in a timely fashion. Price was excessive, in my opinion. The technicians and service writers were friendly, I just thought total price was high for work that was done (front brake rotor replacement). This was not the fault of the service writers, as states they were very good.

dranedw

Feb 18, 2016

The visit to the dealership on every trio has been met with the up most professionalism! While having been treated as I have I have no problem recommending the dealership to anyone Thanks Phil Hughes Honda

JCINATHENS

Feb 18, 2016

I dropped off my Fit for an oil change this week,went home to walk our dog and got a call that my car was ready for pick-up. An added bonus was I had acoupon for a $19 oil change. Thanks Guys!

MGGAPEACH

Feb 18, 2016

Went in response to a recall for the airbag and they took care of a couple other things as well for a minimal fee. The service rep Jake, was very nice and I was in and out in no time.

tw5565

Feb 18, 2016

Took care of my car and got me back to my day quickly, also the employees were very kind and knowledgeable. Thank you i will bring my car to you from now on.

victoriawheeler15

Feb 18, 2016

The gentleman I was talking to was so nice. Very polite and informative! Everyone is always so kind when I come to get services! Thank you!

LISAMARIECRONIC

Feb 17, 2016

exceptional customer servicethey dropped us off and picked us up after service was donethey stayed within the time-slot they quotedi received an appointment reminder the day before which was wonderfulservice department was organized and staff seemed qualified and combatantoverall experience was very good

antionetpenn

Feb 16, 2016

I bought my 2002 car from Phil Hughes back in 2005 (Dennis was wonderful). I plan to get more service out of this car. They are honest and courteous. I appreciate their honesty by informing me on what is happening with my car, during the oil change inspection. Sometimes I can't afford to pay for the repair at that time, so I come back at a later date, depends, to get it repaired; depending on the price. All in all they are good people and just trying to make an honest living like myself. I know Honda is an expensive vehicle to keep up, but it is a great car, my accord! Take care and have blessed day! Thanks for asking!

okafati

Feb 16, 2016

Thought the service at Phil Hughes Honda was really good. Took longer than expected for the repair and seemed a bit high on the price.

EDNARHODES

Feb 15, 2016

They tried to solve an issue with the radio listing the name and artist of the song but were unable to do so. I have no complaint with how I was treated.

Jaimeleigh797

Feb 15, 2016

I contacted Phil Hughes via Internet on a Thursday morning before they opened, by 10am I had been contacted my Megan, their internet sales person. She sent me a pre approval form to fill out and we set up a time for me to come in that same afternoon. I was initially interested in a slightly used accord, but ended up really liking the new 2016 civics. Dennis was so helpful and kind, and didnt make me feel unappreciated or rushed even though I wasn't buying the most expensive car on the lot. We test drove, made a deal, and did financing, and they cleaned it up and filled it up with gas all within 3 hours. Can't beat that! Jerry in financing was great as well! I'm in my early 20's with limited credit history & credit card debt left from college and they were able to get me financed without making me feel inadequate for my low credit score. They gave me a fair price for my trade in. Dennis called me a few days later just to ask me if I had any questions and to thank me for my business again. I will definitely be back if I'm ever in the business for a new car again!

LELANDNIELSEN

Feb 15, 2016

The service department is efficient and attentive. They do a great job of keeping me updated as to how long I will have to wait. The prices are fair and I never feel that they try to get me to fix what isn't called for or needed.

NANASEAFROG

Feb 13, 2016

Employees are friendly and knowledgeable. I have used the Honda dealer in Athens for all my maintenance and repairs since I had my first odyssey. I feel comfortable using the dealer.

TEACH57KIDS

Feb 13, 2016

I had my daughter's key programmed to her car. I dealt with Jake who works in the service dept & he was professional & pleasant. The service was so great!!.... My daughter & I will definitely go back. Jake represents the company very well & that's one of the reasons Phil Hughes Honda will retain our business.

Molly50blue

Feb 10, 2016

Service people are always pleasant. I expected to wait an hour for my regular maintenance check. I was in and out in only 30 minutes.

TYJENN2

Feb 10, 2016

Everyone at Phil Hughes Honda was very helpful. No unnecessary charges and they kept me updated on any repairs. Bill was very friendly and let me know ahead of time what charges to expect. We were very happy with our Honda experience.

WILLG12

Feb 10, 2016

Good. Little wait. Mike, the service writer is a true professional. Keep him! Spoke with the mechanic , Clay, who dis cussed some of the traits of the vehicle. Have used this service dept. for years.

pleasant and peaceful

Feb 9, 2016

David in the service department was very friendly and thorough.Jose in sales was very knowledgeable and had wonderful people skills. I would recommend these guys to friends and family.

BHF

Feb 8, 2016

I've always had good experiences with the service department. I've been bringing my vehicles here for the past few years for routine maintenance, and they've always been thorough and efficient. Convenient appointment times are a plus. They let me know if there is an issue and can resolve it in a timely manner, but I never feel like they're being pushy or trying to upsell me on anything.

cabette65

Feb 8, 2016

My vehicle had a complicated issue that was resolved satisfactorily. There was an issue with the air bag and the computer in the driver's seat.

LEIGHCA

Feb 7, 2016

This dealership was great! They worked hard and gave us an awesome deal! Super nice and we loved the cookies they sent us after we purchased our HRV!

MONTINE45

Feb 6, 2016

Had a air leak with the drivers front door window. Sounds so much better The shuttle service was great. Such a great convince. Jake was very courteous.

arilei

Feb 5, 2016

I was told at another dealership that the driver's side inner CV was leaking and needed immediate replacement. David had the techs check it out and the leak is minimal at this time, but when it does need to be replaced, I will definitely be coming back here! I appreciate HONESTY!

SAB230

Feb 5, 2016

I just want to thank you guys for the work that was done on my Honda. when I called in mike jumped right on it to get my car towed and called me several times to let me know what was going on with it. I really appreciate his help his with getting my car back on the road.

SUHANSEN_59

Feb 5, 2016

I came in for service as required (the wrench showed up on my dash) and was assisted quickly and efficiently. Mike explained what would transpire, asked if I was waiting or needed the shuttle, and then got to it! This place is always great and that is why I continue to purchase my cars from here and have them serviced here. I recommend them to all my friends.

ERICANDLORISMART

Feb 4, 2016

Richard was aeesome, the whole experience was practically stress free! Definitely will be back again next time we are in need of a vehicle, thanks again

ROCKYATPAR

Feb 4, 2016

I can only hope that EVERY time I take my car in for service that Jake Lovette is my Service Advisor. Jake is very personable as well as informative. He ensures that his customers know what is going on with their car and he cares that they are comfortable if they wait!

S. Carey

Feb 4, 2016

Service was done quickly and I was able to take shuttle back to work during service. Great customer care! Explanation of service was good and check out easy!

abn

Feb 3, 2016

Service was great, per usual. He helped me determine which services I needed most (in a stressful flat tire situation at the end of the day) and let me know about some repairs and a new recall that I hadn't known about, as well.

hellerst

Feb 3, 2016

Excellent friendly service and good advice on timing of next service, as always at this center. One small omission: I requested more wiper fluid but that was not included, no doubt forgotten.

kennamerw

Feb 3, 2016

AS LOCATION MATTERS IN REAL ESTATE.SERVICE MATTERS AT PHIL HUGHESHELPFUL CURTIOUS INFORMATIVEI WOULD HIGHLY RECCOMMEND THEM TO ANYONEAND THE SALES DEPARTMENT IS ALWAYS HELPFUL

MDARLEY

Feb 3, 2016

Bill listened to my concerns, accurately recorded them on the service page that I signed, clearly explained what was going to happen, kept me informed about progress and ordered the rearview mirror that needed replaced.

wbjenkins0

Feb 3, 2016

I was extremely pleased with the entire procedure of replacing my airbag. I was scheduled for a next-day appointment, told it would take one hour and it did. The entire staff was professional and courteous. The best part was that at the end of my service, no one tried to sell me anything else nor did they suggest any other (unnecessary)!work I needed to have done on my vehicle. I bought this vehicle from Phil Hughes Honda and will buy my next vehicle there as well when I need one.

GEORGIA6964

Feb 2, 2016

Salesman was awesome he let me look over the car and never pressured me like other do test drove it and love it would recommend this dealership to all my friends

Amosgsu

Feb 1, 2016

Fair pricing and honest answers/info. Easy to set up an appointment. Able to use wifi and work while I was waiting. All around good experience.

LEANNE_LAYNE

Feb 1, 2016

It was wonderful. Great hustle and very helpful. They took my vehicle. Helped me to get logged onto the internet while I was waiting. I also took a test drive of a pilot while I was there, which I plan on being my next purchase.

monterokn007

Feb 1, 2016

Mike was exceptional, very professional and knowledgeable. He quickly assessed my problem and came up with an immediate solution. Great service department, will defenately recommend!

SUSANINATHENS

Feb 1, 2016

At my most recent oil change and tire rotation, I was informed that I would need some new tires very soon. My Honda Fit is only two years old, and I had driven only 13,700 miles. I went home and googled my Dunlap tires, and they are supposed to last 6 years or 50,000! I called the service manager to ask him how my tires could have worn out so quickly. He asked me to come in and let him see the tires in person. After taking tread measurements and photos of my tires, he got in touch with Honda. The next day I got a phone call from him saying that the tires would be replaced, and I would only have to pay for the alignment!

LB30607

Jan 31, 2016

I love my CR-V so I obviously want to take care of it and Phil Hughs Honda service department has the reputation for being one of the most trustworthy and talented centers around here. I have been doing business with this department for decades and would not trust my car to anyone else. Thank you for always being there for me! A special thank you to Mike for always making sure I am taken care of and understand what is going on.

EPHINSON

Jan 30, 2016

Because I had to wait over an hour for my car to have the oil changed, the service manager did not charge me. I brought plenty to do because there's always a wait but that was very nice of him. They may need more technicians who can change oil so it won't be such a long wait.

jessicacs9

Jan 30, 2016

I bought a pre-owned Honda Civic from Dennis Bence at Phil Hughes Honda in Athens today and I cannot say enough about the positive experience I had. I was attentively listened to, was not pressured, and felt like the staff were attempting to help me as best they could to get the car I wanted at a price I could afford. I would highly recommend this dealership, and am especially grateful to Dennis, who spoke to me kindly and respectfully throughout the entire interaction, and really pulled through for me to get me a great deal on the exact car I wanted. The entire purchasing process was seamless, and having never purchased a car myself before, I am relieved it went so well after the stories I'd heard from others. Jerry Gay from the finance side of things was excellent as well, very kind, positive, easygoing and friendly. I also really appreciated being contacted promptly by email following my interest in cars at this dealership online. I will be having my tires replaced and car serviced on Monday as part of the deal, so I cannot comment just yet on the quality of the work done on the car, but I assume it will be as excellent as the customer service.

DTBRAID

Jan 29, 2016

I had side moldings and wheel locks installed which were part of sales agreement. I was early for appointment, but was still out in less than an hour.Great customers service during sales and service.

SAEEDBHUIYAN

Jan 29, 2016

Very fast service. Love dealing with people here. Service is great. Everyone is very helpfull. Sales was easy and fast. Didnt have to wait all day for it

TUCKER_533

Jan 29, 2016

Did exactly what Jake (service contact) stated would be done, for the estimated cost and in the stated timeframe, plus; mentioned some recommended future service. In addition, performed recall service for which I was unaware. Excellent first experience.

MariT

Jan 28, 2016

I made an appointment and was in and out for regularly scheduled service in less than an hour. The waiting area was comfortable and clean and the entire staff was very friendly and helpful. They made it so easy to get my car serviced!

OWENS702

Jan 28, 2016

No hassles. Prompt and responsive in-take. Quick placement in the que for service. Service rendered, including a phone call re: an unforeseen problem. A descriptive diagnosis with optional recommended remedies. Very courteous explanation of services rendered and costs. Smooth payment process, including any available coupon discounts with a peppermint reward. Satisfied customer. Will return fo next scheduled visit. Thanks...

RD94

Jan 28, 2016

David Nichols kept me informed through the whole process, didn't just send me to the customer waiting area to decompose. When things didn't go "as planned" (which they rarely do in modern day auto service), he apologised and made sure everything was handled! I live over an hour away, and there are closer Honda dealers, but I like this one and will keep returning.

honda983

Jan 27, 2016

As always, service was fine. Afterwards, couldn't figure out why car was so smelly and loud. Turns out that they left off oil cap. Go figure.

TWKINNAIRD

Jan 27, 2016

I have been using the service department at Phil Hughes Honda since moving to Athens three years ago. Without exception, the service we receive is always perfect. Quotes are accurate, work is completed when we are told it will be and the service writers are friendly, professional and committed to providing the best experience possible. Thank you for being a business we can trust.

DIXIE3051

Jan 26, 2016

On my fourth car from Phil Hughes, so I have many years with the service center. They are Courteous, prompt, concerned, and reliable. Great Service.

UGAJAN74

Jan 26, 2016

David Nichols is the person who I have been working with for several years. He does an excellent job of communicating with me any car concerns or recommendations. The atmosphere of dealership from the service managers to cashiers is very friendly.

crenshaw_mikejo

Jan 25, 2016

I called Service took it back in and within 10 minutes I was on the road again ! On my way home I got a call from the manager stating they were giving me a free oil change when needed! Thanks for taking care of my cat

ALBERTBURKE59

Jan 22, 2016

Excellent service, called and they told me to come on in. It took about 30 min for a full service on my HondaThanksPhill

ADAMS.RH

Jan 21, 2016

Good job, quickly attended to--provided a place to work--got cup of coffee--and within the hour--the service had been completed. Check out was quick and friendly. l

EBURTZ

Jan 21, 2016

My service was very quick. I had a meeting I needed to attend and was given a ride in the shuttle van driven by a friendly employee. Enjoyed a pleasant conversation

STUART.IVY

Jan 21, 2016

Very courteous. Good communications. Always quality work. Been going there for many years. I trust Mike Brownlow to get done what needs to get done and not try to sell me on things I don't need.

SHIRLEY0412

Jan 20, 2016

Nice and patient work. My car has tire pressure problem when the temperature changes. They helped me check every tire carefully and make sure there was no leaking.

MGRIZZLE0

Jan 19, 2016

We have been dealing with Phil Hughes Honda for many years. Always helpful, always courteous and we have always been satisfied with the service we receive there. We've bought several cars from Phil Hughes because of our trust in this dealership!!

DJWOOD0

Jan 15, 2016

Good service and quick. Spoke to David on phone for appointment and then dealt with Jake at service dept. Usually deal with Sar and missed seeing him, but these two guys were very helpful and friendly.

BOGIE66

Jan 14, 2016

I bought my civic in Duluth, but now I live close to Athens, so when I received my recall notice for my airbag, I took it to Phil Hughes Honda. They were quick with the repair, and drove me back and forth to work. I will definitely stop here when I am buying my next car.

LATIMER49

Jan 13, 2016

Safety recall repair was completed on my CRV. Although the mail notice from Honda indicated only airbag inflator replacements, the staff completed two additional safety repairs related to the low beam headlight switch and master window switch. The repairs were completed quickly and efficiently. I also liked interacting with the knowledegable and courteous staff.

patrickfisher37

Jan 12, 2016

Jake was very helpful on the phone when I called to set appointment. He met me when I drove up, explained all in a polite and courteous fashion. Upon completion of service he carefully and fully explained all that was completed on my vehicle and his recommendations for any work I may need down the road. I couldn't ask for a better experience. I

CINDYDANIEL1993

Jan 11, 2016

Service failed to complete the oil change requested at time of booking in addition to the recall. Offered no apologies for failure to complete the request or offers to complete service. The service for air bag replacement left dirt and dust all over dashboard without cleaning.

jathiel

Jan 11, 2016

Phil Hughes Honda has exceeded my expectations for a car dealership. From the purchase of my car to the continued detailed service I received--unbelievably great! When I purchased my car I never felt pushed or harassed to purchase. Since buying the car I have received incredible routine service with very little wait time. Before visiting Phil Hughes Honda, I was critical of car dealerships due to past experiences. However, Phil Hughes Honda makes it possible to have a pleasant experience when buying and routinely servicing a car. I never want to visit another dealership!

ZHUANGHONG08

Jan 10, 2016

I did not feel any pressure from the service representative, who took care of what I needed without any harassment, as I run into often when I visited other car shops.

BAILEYBRADY

Jan 7, 2016

It tooK over a hour just to get a oil change and a tire rotation. Also the service department didn't open up on time. There were a long line of cars waiting to get serviced while the service managers were just standing around and didn't open the service area till 7:35 am

MH2016

Jan 7, 2016

Phil Hughes provided excellent service on my Honda CRV. They completed the service in a timely manner and were even able to find and fix an annoying rattle on the car interior.

TFREEDMAN

Jan 7, 2016

Negotiation was non-existent because they gave me a no hidden agendas lowest bid of any dealer in the area. No hard sell on extended warranties. The car was ready for pickup precisely when promised. I could not have asked for a better car buying experience. My sales rep, Gary Bowman, was wonderful.

HDKART

Jan 6, 2016

It is a pleasure doing business with such a well tuned operation . That must be why the CRV runs so well. Thanks again , Harvey Kart

RACMCD08

Jan 6, 2016

I brought my CRV in for a recall. They did their job efficiently and had me out in less than hour. They were so polite and had a warm place for me to wait. Always satisfied with the Phil Hughes crew.

FOSTERC21202

Jan 5, 2016

Had to a wonderful experience at Phil Hughes with Robert!! Thanls for all the extra help and taking the time to work with us and issue. Thanks for your help!!!

HAPERSON.VA

Jan 5, 2016

I had purchased hour other Honda products from Phil Hughes Honda when my husband and I decided to car shop while visiting Georgia. Chuck Ensminger was our salesman and provided us with an outstanding blend of information, enthusiasm for the product, and good salesmanship. David Cain helped seal the deal while Brian Buffington jumped through the hoops of selling to an out-of-state customer. Everyone at the dealership was most helpful during our experience. Thanks!

OLVRBMW

Jan 5, 2016

The work was done efficiently and correctly. The staff here are very helpful and friendly. I would definitely buy another vehicle here and service it here.

mcm

Dec 30, 2015

I decided to try Phil Hughes instead of driving over to one of the Atlanta dealerships, and I'm glad I did. Last year, I helped a family member buy a car at one of the volume dealers in Atlanta -- it took all day and we had to be on guard for the high-pressure sales tactics and scams the whole time, including an attempt to jack up the promised interest rate at the last minute. I'm not sure we ended up getting a good deal, and we came home exhausted. In contrast, my experience at Phil Hughes was easy and great. No pushy salespeople, a clear, well-explained process, and I was in and out in about two hours with a wonderful new Honda Accord at a good price. I've lived in Athens most of my life and always heard good things about Phil Hughes. I'm happy to report they all appear to be true. Dennis Bence particularly was great.

RCURLEE

Dec 30, 2015

I recently had my 2016 Honda Pilot serviced to add accessories on the vehicle. Phil Hughes Honda in Athens, GA. The service desk was extremely helpful in verifying that all items were in with the Parts Department. My appointment was able to be adjusted when I had some traffic delays for about 45 minutes. The Service Department was still able to work on my Pilot and completed the service within a couple of hours. I was completely satisfied with the excellent work. Outstanding customer service.The waiting area provides WiFi for customers and some light refreshments.Also, the Parts Department is terrific with very helpful, knowledgeable and friendly staff.

weathersmm

Dec 24, 2015

David assisted us quickly. The work on the vehicle was done quickly. David called us to let us know the work was complete. When we picked up the car, it was raining. David brought the vehicle to us.

Member of the Lord family

Dec 22, 2015

I'm driving my third Honda Civic Coupe. I've used Phil Hughes Honda for service on all three Civics, starting in 1998, and couldn't be more pleased. I've dealt with many of the service personnel, all are very good, but Mike is the best! Thanks Mike, and everyone else at Phil Hughes Honda for making my Honda experiences pleasant.

RWARNOCK

Dec 21, 2015

The scheduling process is easy on line and they seemed well prepared when I arrived. Great service and pretty quick as well. Honda is always a little expensive for their service, but it seems to have been done well and to my expectations.

GINGERVICKERY

Dec 16, 2015

I so appreciate the service advisor, David. He is honest and explains things to me, doesn't try to sway me to purchase unnecessary items and I trust him completely. When my Accord is serviced I have complete confidence in the Service department and David.

GRBLUE3

Dec 14, 2015

The wait was as told and the coffee and snacks were nice to have. Reps were great, helped with questions about GPS, etc. Very patient. When one person didn't know the answer to my question, they went to another rep who didn't hesitate to help.

SBWILKES

Dec 14, 2015

I was totally pleased with the very informative and courteous service I received. I also was pleased with finding out the additional service that was needed at that time. Not being caught with avoidable repairs is an absolute plus! Thanks, Sarita.

AWCURRY11

Dec 9, 2015

I've always been greeted with a smile from people ready to help. Though i was only in to get my oil changed this past time, they thoroughly checked out everything that keeps my engine running smoohly & even cheked my tires for air & rotation purposes. They also come talk with you one-on-one if there's is or isn't a problem. They also supplied snacks, drinks, tv, etc. to make my visit a comfortable one. Yes I highly recommend this service center!

ZANZIBAR30628

Dec 9, 2015

I allways have a pleasant experience at Phil Hughes Honda. The people are so friendly and helpful in any situation I have had with my vehicle. Will continue to go there as long as I have a Honda !

hapmom

Dec 7, 2015

Professional, helpful, trustworthy and efficient...love Phil Hughes Honda!! Always leave feeling well taken care of from start to finish! Thank you Phil Hughrs Honda!

Narendran Sekar

Dec 3, 2015

The employees here are friendly and pleasing. They clearly explain the terms and guide you through a pleasant experience of buying car from Honda. Thanks.

MBACCHUS

Dec 2, 2015

I had visited another dealership while visiting my son in Marietta but I am so glad that I did not buy a vehicle before coming to my hometown dealership. The service at Phil Hughes was amazing. The agent I dealt with Mr. Gary Bowman was awesome. He was friendly, knowledgeable, and was able to organize a fairly competitive price for me. I was totally satisfied and would have no reservations about recommending Phil Hughes to anyone _ in fact I have told my son to check you first before attempting to buy the Honda Pilot that he has in mind to purchase. I have also recommended that he seeks out Mr. Bowman. Thanks Phil Hughes, your agency rocks.

JAMESSMITH59

Nov 25, 2015

Great! They did everything they said they would. As far as I know, they updated the driver and passenger side airbag. Happy Thanksgiving. Merry Christmas.

mailman35

Nov 19, 2015

Jake was very professional in handling my problem. He had a mechanic ride with me to determine the cause of a vibration. They determined that the transmission needed servicing. At the same time they performed a medium service which was needed.

WHUFF483

Nov 16, 2015

Had a problem with the small doors behind the dash panel that control the AC airflow. After many miles, they gave up the ghost. Repair went rapidly; then when I arrived home, discovered that the glove box door had not been attached corretly to the dash pannel. Returned two days later and it was fixed in about five minutes.

KatieInAthens

Nov 15, 2015

After some really bad experiences with dealerships, I was reluctant to use a dealership when I purchased my 2007 Honda Odyssey. But they have always been terrific! And go over the top to be sure my ride is secure. Saturdays are going to be busy so don't expect a quick in and out on a Saturday but with good planning on your part, you won't be disappointed.

RRKRAELING

Nov 12, 2015

Called ahead for an appointment. Service rep was courteous and professional. Service was performed in a timely manner and completed as promised. Highly recommend Phil Hughes service center.

SMOKE8041

Nov 11, 2015

Went for a CVT software upgrade. Took longer than the stated 20 minutes the recall notice indicated. Was at the dealership for over an hour. Was told by service adviser that there was one person in front of me.

WGRALSTON

Nov 10, 2015

Very pleased with the service department on the service of my vehicle. They verified what was needed on my car through the maintenance program in the car computer and explained to me what was to be done.

rafelix10

Nov 9, 2015

My experience was hassle free. the service department order the replacement part for my Honda Pilot and they took care of it in a timely manner.

Jessica.Dunham

Nov 8, 2015

I've purchased a vehicle from Phil Hughes Honda before about 7yrs ago and I just recently traded my old civic in for a new 2012 civic that I absolutely love. Richard Williams helped me with my first civic and when I came back to trade it in I asked for him and he still gave me the best service as the first time. He's amazing and deserves so much credit. I love my new civic thank you

dhtanghal101

Nov 6, 2015

I could only say good comments about Bill Carson. Since we bought out Honda from Phil Hughes Honda, Bill's been helping me out. From my Son's Honda Accord, my wife's Honda Accord and even my Honda Odyssey. Phil Hughes service department should be very proud of your Service Team. They are wonderful.

Suzanne

May 12, 2014

I cant say Ive ever looked forward to purchasing a car. New cars are expensive, and the car buying experience harrowing to say the least. Our recent experience with Kevin Christian at Phil Hughes Honda in Athens, Georgia was so unexpectedly amazing, I felt compelled to write this review in hopes that others in a similar situation can benefit from our experience. We live in the Chicago area, and our daughter was graduating from the University of Georgia in May. Since her post-graduation plans were to remain in Athens, we decided to look into buying her a car. She had her heart set on a Honda CR-V, and our preference was to find a local dealer. We were skeptical at first, as we had a connection to a Honda dealer in the Chicago area, and were convinced wed get a better deal here. Wow, were we proven wrong! Ive always consulted Consumer Reports Car Buying service prior to any vehicle purchase. We look for a fair deal, where we feel good about the price, and so does the dealer. We dont shop price if we feel a dealer is bargaining in good faith. After building our desired model on Hondas site, we sent a price inquiry to Phil Hughes Honda. Kevin Christian, the Internet Sales Manager, responded immediately. The price fell right in line with Consumer Reports fair deal range. Satisfied, we did not negotiate any further, thats the first time in 30 years! We wanted a color that was not in stock at the dealership, and Kevin was diligent about tracking down a vehicle in the region. We were headed to Athens for our daughters graduation, and wanted to work out all the details related to the purchase prior to our arrival. Kevins responsiveness and service was so amazing that I cite this experience when I speak publicly about Customer Service. Kevin made sure that EVERYTHING was taken care of when we arrived. He informed us that he would be attending a conference that week, and would be not be at the dealership when we picked up the car. He confirmed that the price he originally quoted is the price we would pay, even though the car had some unexpected extras. Josh and Ryan took care of the transaction, fast, fun and easy. Kevin even stopped by the dealership on his way back from the airport with his wife waiting in the car to say hello and make sure we were satisfied. We are so grateful for Kevins exceptional service, personal commitment and integrity. You wont go wrong connecting with Kevin if you are looking for a car in Athens, GA.

IlovemynewFord

Oct 3, 2013

Chuck Ensminger was great to deal with during my car shopping experience. I did not purchase a Honda, but this dealership has a great reputation, so I considered a Honda. I felt he gave me bottom line pricing without high pressure sales tactics.

Liz

Jun 12, 2013

Was a bit disappointed. Drove 45 miles to see something I was surprised to see at a Honda dealership. Of course, we were looking for a super cheap car, and price does make a big difference. The staff was extremely nice, but we were not at all interested in the car they advertised. In our search, that car was by far the worst we saw.

texasres

May 16, 2013

Chuck Ensminger was very helpful in selecting a vehiclw for me.I looked at all the CRV that were on the lot.Selected the one htat Ibought.I would reecommend Phil Hughes to all my friends

Dorothy J. Rice

Mar 29, 2013

Andrew Elder is very knowledable and very nice. Overall he made te experience pleasurable.

Lakeitha Rice

Mar 29, 2013

Andrew Elder was very helpful. He greeted me with a smile. This is a lasting impression on me. This will make me come back to him if I need anything else. He treated us like family. Tha goes a long way.

Satisfied Customer

Mar 25, 2013

I had a great experience buying a new CRV from Phil Hughes Honda. I comparison-shopped at a few other dealerships in the Atlanta area, and I definitely felt most comfortable dealing with the sales staff at Phil Hughes. Dennis Bence was very helpful and responsive to all of my questions, and it was overall much easier buying the car than I expected!

Imogene M.

Mar 11, 2013

I LOVE the new CR-V that I purchased from Gary Bowman at Phil Hughes Honda. I was so happy with my purchase, in fact, that I baked a cake and took back to the dealership for them to enjoy. Thanks for making my purchase so easy and fun!

The Hollands

Mar 11, 2013

We did a lot of research on mini vans before buying and time after time the Honda beat out the competition. We were able to find exactly what we wanted at the right price point without have to "add on this and that". Phil Hughes Honda made the process easy and our salesman, Kevin Christian worked with us to get us exactly what we wanted without any pressure. It was a wonderful experience.

The Massey's

Mar 9, 2013

Actually had left a dealership up the road and wasn't pleased so we drove in to Phil Hughes Honda just to check out the inventory. We were "just looking"! Kevin Christian greeted us with a smile and showed us what they had available in our price range in the stock they had. Test drove a great used accord. Kevin gave us the facts and never pressured us to buy. We loved the car so decided to make an offer. We had no idea that it would be so stress free. We left as "Happy Honda Owners".

Clint

Mar 8, 2013

Kevin is awesome! He was very helpful in answering any and all questions that I had. He was very non-car-salesmany. Thanks Phil Hughes Honda for a great experience and a great car!

Jason

Mar 8, 2013

Awesome deal and purchase. Kevin Christian was the salesman and could not have asked for a better one. I would recommend him to anyone. He made the buying experience so easy and comfortable, that it was the best car buy I ever had. Phil Hughes actually beat the price of bigger dealerships, but was able to keep the small town friendship.

Kelli Baker

Mar 8, 2013

As much as I hate buying cars and haven't in a very long time because of past bad experiences, NOT at Phil Hughes Honda, they were so nice and made it a fun and exciting experience for me! I would highly recommend anyone I know looking to buy a car to go to Phil Hughes Honda. I got a used accord for my daughter for her graduation present and then a little over a month later, I went back and got another accord for myself. Each time, It was a fun and pleasant experience! I am very satisfied!

Lora

Mar 8, 2013

I purchased an Accord from Phil Hughes (Athens, GA). My salesman was Kevin Christian and he worked with me in everyway possible to satisfy me. I was being a little difficult, I must admit, on deciding what color to chose and on the purchase price. The financing department worked with me to make the transaction smooth. The day that I picked my car up it was all sparkly clean and full of gas. I must say I would recommend Phil Hughes to all my friends and family as a place to check out if they are in the market for a new car.

Cynthi MacDonald

Mar 7, 2013

Kevin Christian worked with us to make the process of buying our new van as painless as possible. As a matter of fact, I might even say it was fun. It was not a typical car-buying experience and I have recommended Kevin to several of my friends who were looking for a new vehicle.

Ed Christian

Mar 7, 2013

I was fortunate to have Kevin Christian as my salesman. He was very knowledge, curtious, and was not at all pushy as so many dealers can be. He made my buying experience an absolute pleasure.

Kelly W

Mar 7, 2013

I was in search of a used car for my sixteen year old daughter and I stumbled across Mr. Kevin Christian at Phil Hughes Honda. Right from the start I felt like he was doing his very best to help me with the best deal and price there was. As a Christian woman myself it was clear to see that Mr. Christian was a Godly man as well which took away that fear of being taken advantage of in a sale. The ease of buying a car was awesome. I have used other dealers before on my personal purchase's but never again I will be a repeat customer at Phil Hughes. The car was a hit with the kid and more importantly I know I put her in something safe and at a GREAT price. Thank you Kevin Christian!!! I was so impressed I sent my friend there and she bought not one but two cars!!

mellotticus

Sep 26, 2012

My family researched the type of car that we wanted online and also determined our price range. After spending a day negotiating via email with another dealer, we decided to also contact Phil Hughes Honda to see whether they could match our other deal. We had some reservations about the other dealers trustworthiness, and wanted to have a back-up plan in place in case that deal fell through. Kevin Christian and Brandon Self of the Internet Sales Department communicated with us via email and gave us an offer. It was not quite as low as the other dealer, so we planned on purchasing from the other dealer. However, when we met the other dealer for our scheduled appointment, he changed the terms of our negotiated deal. We left that dealership feeling very frustrated and called Phil Hughes Honda. Although they were closing in an hour and a half and we were two hours away, they told us to come on. (We ended up taking even longer to get there due to traffic and they stayed very late for us!) The car that we had emailed about earlier that day had already sold, but Sales Representative Andrew Elder offered us six other comparable options and provided information over the phone. When we arrived, he showed us the vehicles and answered our questions. We liked working with Andrew because he listened to what we wanted and then provided us with all of our options. The interaction seemed very genuine and honest. We chose the car that we liked best and drove it away that night. All of our dealings with everyone at Phil Hughes were pleasant. The staff were courteous, respectful and honest. We were quoted a good deal and then Phil Hughes came through, never trying to add any additional costs, etc. We are grateful to the team at Phil Hughes for staying late and felt appreciated as customers. Thank you to Brandon, Kevin, Joey Floyd, Chuck Fleming, and especially Andrew Elder for a great experience.

CeJaBe

Jun 3, 2012

LS12312011 good experince but just wasn't ready to purchase

kimmy

Dec 19, 2011

Phil Hughes provided me with a great car, but did not have excellent ratings on their customer service. They were nice enough, but didn't treat the customer as a desired customer. They were not very flexible even with a full cash purchase, and didn't fill the car completely with gas before pulling out of the lot. I had a good experience, but would make my first choice a different dealership.

trenekia.williams

Sep 23, 2011

My first time even looking into buying a vehicle (Honda Odyssey and thanks to Carlos i will deeply consider purchasing my first SUV. Thanks You!

antfog1

Oct 8, 2009

We were looking for a used Honda Pilot at a good price. Phil Hughes had two in our price range, and they allowed us to take both on overnight test drives. This was very helpful. The internet sales staff, Kevin Christian and Rachel Callis, made the car buying experience excellent. We agreed on a price before I returned from the second extended test drive. When I arrived all the paperwork was ready to sign. They cleaned up the car and we were ready to go in about an hour or less. I would highly recommend anyone searching for a Honda deal with Phil Hughes Honda, and particularly with the internet sales team.