Used Cars for Sale at Piazza Acura of West Chester in West Chester, PA

Asking the important questions

Sep 30, 2020

Class service all around from the parts department to service. Took my car in for a large repair. They constantly communicated and kept me in the loop. Ask for Stuart or Bob in service Would recommend!!

Sal Duran

May 29, 2021

Moved to the PA/DE area last year from Florida. Had bought a 2018 used Acura while living in Florida, so once in the local area, was happy to find this dealership close to me to go get my oil change. Bob, service advisor, asked me if the fuel injection had been cleaned, given that at the time the car was at 37k miles. Unfortunately, given the recent move, didn't have the car paperwork with me, so wasn't sure, and asked Bob if it was in their database, given that I got it in Acura dealership in Florida. Bob said he didn't have access. I went ahead and got the service anyway. A few months later, was visiting family down in South Carolina and was due for an oil change. The service advisor at this location, without even me asking, read the past services I had done for the car, which included Florida and PA locations. Mind you, we are in South Carolina, so I asked the advisor if all states had access to this database, and he said, sure, as long as they are Acura Authorized dealer and your car was service there. So either Bob at Piazza is inept in doing a database search, or this dealership is only there to squeeze your money. Although is very close to me, will have to find a new Acura dealership, since employees only practice what their management allows. If you like getting squeezed, Piazza is your place.

Barbara Stickler

Aug 25, 2020

Outstanding service! Professional, helpful, informative in all aspects of my RDX. I highly recommend both their service (Megan Kinney) & sales (Joe Gilmore) representatives, along with Tamer Wanas, Finance Manager.

Shawn Sterner

Apr 16, 2021

I jad great experience at dealership. I was looking at car online and vehicle was exactly as described. I was at a different dealership prior and had complete opposite results. The staff was very outgoing but not pushy. They took great detail going over vehicle mechanically which can't be said for all dealers. Angela was sales person and did a great job. I'd recommend anyone looking for vehicle to check out their inventory.

Paivanh Salienekham

Feb 18, 2021

Our sales person Sal was extremely helpful during our buying process. He made sure we was comfortable, had what we need and most importantly he knew his cars. He was able to show us around and got us the right vehicle for the right price. He explained everything in details and if he did not know he reached out to management so he would not give us false information. One word, trust worthy. The rest of the staff here was very nice and helpful as well. Appreciate everyone there