Used Cars for Sale at Pine Belt Chrysler Jeep Dodge Ram in Lakewood, NJ

Jonathan Polhemus

Jul 23, 2021

I went here a few times looking for a new used car. Every time the staff were nice and attentive. They also contacted me as I asked when they had a similar vehicle in stock or a good deal on another one. Lucas and Mike were awesome, super friendly and were extremely down to earth. I appreciated this because this was my first time buying a new car and it made it a better experience then I’ve had with other dealerships. In the end we couldn’t work out a deal but if you want it to be a relatively painless procedure check this place out.

lee terry

Aug 29, 2020

Excellent service

Andrew falastin

Aug 25, 2021

DO NOT BUY HERE, SERVICE CAN BE DECEITFUL & MISLEADING AS WELL AS INCREDIBLY RUDE. Went in this morning to get my lease serviced for a recall as well as a/c recharge. Off the bat we were told since our warrenty had expired they would charge up to $450 for the service, but did so in a fast manner as to throw me off. I was never told while making my appointment that my warrenty had expired. So I asked to speak with the manager that's when things got incredibly difficult. I spoke with Leo and at the very start he was rude. I explained to him that the lease is just about up & why isn't it covered? & he literally said "that's your problem". & I admit I got rude right back with him and he simply seemed to not want to be helpful & attempt to look like he knew what he was talking about. & at the end of the visit when I mentioned to my wife that Leo had an incredibly smart attitude he came storming out of his office & said "the only one with a smart attitude here is you." All while denying me the opportunity to talk to his boss. I did have an attitude as they were literally attempting to hustle money out of customers but this is incredibly unprofessional & not something anyone should have to put up with. Attitude or not. Some of the service staff however were incredibly helpful but I understand they can only do so much. The real problem here is the service manager. Just be mindful & aware when buying.

Robert Gilmartin

Aug 17, 2021

Worst service department I have ever dealt with. Took my vehicle in over a month ago, and they said the issue was covered under warranty. After a warranty claim was put in there has been no contact with me to let me know what is going on by Doug, who is supposedly the one taking care of my claim. What good is offering a warranty to customers if nothing ever comes of a claim when something needs to be fixed?

Michael Conway

Nov 10, 2020

Smoothest service experience ever! I watched the video on my phone of the mechanic’s walkthru & explanation of truck’s current state, and even paid on my phone before my Service Rep brought me a copy of my invoice.